Choice Hotels International
Industry: Hospitality company
DescriptionChoice Hotels International, Inc. is a hospitality franchisor based in Rockville, Maryland, United States. Headquarters: Rockville, Maryland, United States Revenue: 1 billion USD (2017) CEO: Patrick Pacious Subsidiaries: Rodeway Inn,
Choice Hotels International List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Choice Hotels International. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Choice Hotels International Salaries. You can even request information on how much does Choice Hotels International pay if you want to. Learn about salaries, pros and cons of working for Choice Hotels International directly from the past employees.
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Choice Hotels International Employees
Choice Hotels International January 2015 - Present
Merkle November 2010 - January 2015
Accenture March 2007 - October 2010
Walgreens September 2005 - March 2007
Career Education Corporation September 2001 - March 2004
Allstate Insurance June 1998 - September 2001
Skills
Information Architecture, Web Analytics, Integrated Marketing, SEM, Online Advertising, E-commerce, Email Marketing, Interactive Marketing, Social Media, Digital Strategy, PPC, Digital Media, Customer Acquisition, Paid Search, Media Planning, SEO, Digital Marketing, Usability
Education
Emory University - Goizueta Business School 2007 — 2009
MBA
University of Illinois at Urbana-Champaign
Choice Hotels International October 2014 - Present
Hilton Crystal City August 2012 - October 2014
The Washington Court Hotel August 2011 - September 2012
Hilton Arlington January 2007 - August 2011
Skills
Revenue Analysis, Generating Revenue, Revenue & Profit Growth, Revenue Growth..., Guest Service Management, Hospitality Management, Hospitality Industry, Forecasting, Expense Management, Expense Budgeting, Budgeting, Department Budgeting, Employee Training, Training & Development, Security Training, CPR Certified, Operations Management, Sales Operations, Sales Management, Team Leadership, Training, Guest Recovery, Problem Solving, Analytic Problem Solving, Root Cause Problem..., Marketing, Social Media Marketing, Microsoft Office, IT Management, Visual C++, Customer Service
Education
ECPI University 1998 — 2001
Associate's Degree, Computer Programming
Lafayette H.S. 1989 — 1992
The Eden Club June 2015 - Present
The Broxbourne Group January 2010 - Present
Eagle Ridge Resort & Spa November 2013 - May 2015
KemperSports January 2007 - January 2010
Crown Golf Properties April 2003 - January 2007
KemperSports - The Glen Club February 2000 - April 2003
GolfRadio Network Productions July 1997 - June 2000
Choice Hotels International September 1990 - July 1997
Skills
Hotels, Direct Marketing, Digital Marketing, Website Development, Web Marketing, Talent Acquisition, Management Consulting, Customer Research, Hospitality, Resorts, Marketing Strategy, Facilities Management, Brand Development, Sales, Online Marketing, Tourism, Management, Advertising, Marketing, Revenue Analysis, Start-ups, Leadership, Brand Management, Trade Shows, Business Planning, Sales Management, Event Management, Hospitality Industry, Market Planning, Social Media Marketing, Entrepreneurship, Training, Strategic Planning, Recruiting, Golf, Sponsorship, Budgets, Email Marketing, New Business Development, Public Relations, Online Advertising, Social Networking
Education
Denison University 1978 — 1982
Latin School of Chicago
St. Mark's School
OTO Development December 2012 - Present
Torgerson Properties Inc June 2007 - December 2012
CSM Corporation December 2001 - June 2007
Choice Hotels International May 1998 - December 2001
Drury Hotels May 1994 - May 1998
Motels of America 1992 - 1994
Marriott International 1990 - 1992
Skills
Sales Management, Marketing Management, Public Relations, Marketing, Sales, Training, Revenue Analysis, Management, Hospitality, Hotel Management, Hotels, Hospitality Industry, Hospitality Management, Leadership, Yield Management, Food & Beverage, Strategic Planning, Tourism, Time Management, Trade Shows, Pre-opening, Customer Service, Event Management, Meeting Planning, Resorts, Marketing Strategy, OnQ, Property Management..., Lodging, Budgets, Human Resources, Rooms Division, Customer Satisfaction, Front Office, Account Management, Marketing Communications
Education
Fontbonne University 1998 — 1999
Masters, Management
Illinois Wesleyan University 1987 — 1990
BA, Communications, Business, Spanish
Choice Hotels International January 2015 - Present
Pearson Learning Solutions March 2008 - Present
Swift Transportation March 2004 - March 2008
US Army February 1998 - March 2004
Skills
Red Hat Linux, Apache, Tomcat, Chef, Bash, Cloud Computing, Cloud Applications, Cloud Security, Automation, Puppet, KVM, Amazon Web Services..., Rackspace Cloud, CentOS, Python, Sed, XML, Agile Methodologies, Troubleshooting, System Deployment, Linux
Education
Estrella Mountain Community College 2006 — 2010
Associate of Arts and Sciences (AAS), Linux Administration
Value Place May 2014 - Present
Haywood Street Press August 2013 - Present
The Plasencia Group October 2004 - July 2013
Choice Hotels International January 1998 - September 2004
Skills
New Business Development, Direct Sales, Sales Presentations, Client Development, Deal Sourcing, Territory..., Marketing Strategy, Market Research, Writing, Cold Calling Experience, Valuation, Business Strategy, Franchise Sales, Contract Negotiation, Franchising, Sales, Email Marketing, Hotels
Education
Duke University School of Law 1994 — 1997
Juris Doctor (J.D.), Law
University of Pennsylvania Wharton School of Business 1989 — 1992
Bachelor's Degree, Economics and Management
Loudoun County Public Schools 2003 - Present
Mind and Media Inc. 1998 - 2000
Choice Hotels International 1992 - 1998
Marymount University 1990 - 1992
IPG 1988 - 1990
Skills
Educational Leadership, Classroom, Special Education, Lesson Planning, Curriculum Development, Curriculum Design, Tutoring, Differentiated..., Classroom Management, Advertising, Grant Writing, Consulting, Project Management, Brand Management, Writing, Leadership
Education
George Mason University 2011 — 2013
Masters Degree in Education, Educational Leadership and Administration, General
Fordham University
Bachelor's degree, English Language and Literature, General
Marymount University
Master of Business Administration (MBA), Marketing
Stop & Shop February 2012 - Present
Choice Hotels International November 2011 - Present
Burger King Corporation October 2011 - February 2012
Education
Fitchburg State College 2013 — 2015
Quinsigamond Community College 2011 — 2013
Hospitality Management, Meeting and Event Planning
Choice Hotels International May 2015 - Present
QuEST Global August 2014 - May 2015
Titan Alarm Inc. October 2013 - March 2014
Self-employed 2006 - March 2014
Cox Communications April 2013 - October 2013
Skills
Teaching, Leadership, Microsoft Office, Public Speaking, Editing, Coaching, Adult Education, Customer Service, Microsoft Excel, Microsoft Word, Tutoring, Team Leadership, Time Management, Oracle, MySQL, .NET, C#, PHP, JavaScript, Visual Studio, Java, HTML5, CSS, SQL, System Development, Software Development, Database Design, Database Administration, Windows, Windows Server, Linux, SQL Server Management..., ASP.NET, VB.NET, Eclipse
Education
DeVry University 2014 — 2015
Bachelor of Science (B.S.), Computer Information Systems
DeVry University 2014 — 2015
Bachelor's degree, Computer Information Systems
Magic Village Resorts December 2014 - Present
Carter Hospitality Management July 2012 - December 2014
Liberty Investment Properties June 2011 - July 2012
HVS International January 2007 - June 2011
Hyatt Select Hotels Group February 2005 - January 2008
Radisson Worldgate Resorts Orlando, FL November 2004 - February 2005
Choice Hotels International September 2003 - November 2004
Skills
Hotel Management, Hospitality Management, Hospitality, Hotels, Resorts, Management, Revenue Analysis, Hospitality Industry, Pre-opening, Food & Beverage, Property Management, Contract Negotiation, Training, Restaurants, Banquets, Customer Service
Education
Cornell Hotels School
Hotel administration, Hotel Management
Emory University - Goizueta Business School
General Manager Certification, Hotel Mangement
Metropolitan University of Puerto Rico
BBA, Marketing
Marriott International February 2013 - December 2014
Marriott International July 2012 - February 2013
Choice Hotels International May 2011 - January 2012
Summit Hospitality September 2008 - November 2011
North Carolina Museum of Art October 2007 - January 2008
Kernodle Clinic May 2004 - August 2004
Skills
Front Office, Innovative Problem..., Pricing Negotiation, Phone Sales, Data Entry, Training New Employees, Building Maintenance, Housekeeping, Prioritization, Customer Acquisition, Customer Retention, Customer Relations, Food & Beverage, Operations Management, Revenue Management, Budget Analysis, Conflict Resolution, Customer Negotiations, Recreation Planning, Parks, Working With Children, Community Engagement, Meeting Planning, Internet Research, Phone Etiquette, Time Management, Meeting Deadlines
Education
East Carolina University 2013 — 2019
Master of Business Administration (MBA), Hospitality Administration/Management
North Carolina State University 2003 — 2008
B.S, Parks, Recreation, and Tourism Management
Hilton Worldwide October 2011 - August 2015
Choice Hotels International August 2011 - August 2013
Grameenphone Ltd October 2010 - May 2011
Skills
VAS, Customer Lifecycle..., Dreamweaver, Telecommunications, Flash, GSM, Team Management, Vendor Management, Computer Network..., Team Leadership, Business Planning
Education
East West University 2007 — 2011
B.B.A, Marketing
E&E Freight Brokerage January 2013 - Present
AVOXI 2013 - Present
AVOXI 2012 - 2013
Choice Hotels International 2007 - 2012
Skills
Sales, Account Management, Salesforce.com, Customer Service, Microsoft Office, Management, Customer Satisfaction, Spreadsheets, Employee Relations, Event Planning, Human Resources, Direct Sales, Telecommunications, Clerical Skills, Coordination, Administrative Work, Microsoft Excel, VoIP, Networking, Inventory, Cost-cutting, Front Office, Telephony, IVR, Supervising Others, Hospitality, Business Operations, Purchasing, Freight Brokerage, Logistics, Freight Transportation, Dispatching, Notary Public, IP PBX, Data Entry, Call Center Software, Leadership, Sales Management, Training, Negotiation, Business Development
Education
DeVry University-Georgia 2007 — 2011
BSBA, Business Administration and Management, General
Trust Hospitality LLC March 2015 - Present
Trust Hospitality LLC March 2014 - March 2015
Marriott International January 2011 - December 2013
Choice Hotels International February 2009 - January 2011
InterContinental Hotels Group December 2005 - January 2009
InterContinental Hotels Group September 2004 - December 2005
InterContinental Hotels Group September 2003 - September 2004
Hilton Worldwide May 1998 - August 2003
Hilton Worldwide May 1996 - May 1998
Dimension Development June 1992 - May 1996
Skills
Financial Analysis, Market Studies, Hotel Management, Troubleshooting, Budgeting, Strategic Planning, Pre-opening, Asset Management, Profit & Loss Management, Brand Development, Customer Experience..., New Business Development, Transition Management, Hotel Portfolio..., Financial Reporting, Hotels, Budgets, Market Research, Income Statement, Asset Managment, Strategy, Hospitality, Food & Beverage, Hospitality Industry, Contract Negotiation, Marketing Strategy, Hospitality Management, Revenue Analysis, Restaurants, Banquets, P&L Management, Business Planning, Leadership, Resorts, Training, Marketing, Sales, Customer Satisfaction, Management, Business Strategy, Brand Management, Yield Management, Entrepreneurship, Hotel Booking, Tourism, Front Office, Forecasting, Time Management, Human Resources, Project Planning
Education
Emory University - Goizueta Business School 2008 — 2010
Master of Business Administration (M.B.A.), Global Business
Business Administration & Hotel Management 2008 — 2010
Bachelor's Degree, Hospitality Management
IHG Senior Leadership Program I & II 2007 — 2008
Organizational Leadership
Marriott International Leadersip Excellence Program 2013 — 2013
Executive Leadership
Bank of America February 2015 - Present
Bank of America September 2012 - Present
Bank of America August 2011 - September 2012
Choice Hotels International December 2008 - March 2011
Skills
Loans, Banking, Credit, Consumer Lending, Retail Banking, Commercial Banking, Spanish-speaking, Text Editing, Critical Thinking, Resume Writing, Administrative Work, Hospitality, Hotels, Call Centers, Administration, Credit Cards, Finance, Financial Risk, Executive Office..., Financial Services, Management, Portfolio Management, Risk Management, Sales
Education
University of North Carolina at Greensboro 2009 — 2010
Bachelor of Arts (B.A.), English Language and Literature/Letters
Fayetteville State University 2008 — 2009
Republic Services Inc January 2014 - Present
Republic Services October 2012 - January 2014
Choice Hotels International June 2008 - October 2012
Choice Hotels International December 2005 - June 2008
Choice Hotels International August 2004 - December 2005
D2D Marketing February 2002 - August 2004
CRC Information Systems August 2001 - January 2002
Skills
Microsoft SQL Server, Database Design, Unix, Disaster Recovery, SQL, SSIS, Windows Server, SharePoint, Informix, Data Warehousing, SQL Tuning, Servers, Windows, Data Modeling, Active Directory, Agile Methodologies, SQL Clustering, Server Architecture, Vertica, Red Hat Linux, High Availability, XML, Business Analysis, Oracle
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Information Systems Management, Information Technology
DeVry University 2004 — 2008
Bachelor of Science, Computer Information Systems
Big Brothers Big Sisters of the Sun Coast October 2013 - Present
City Year July 2012 - June 2013
Choice Hotels International November 2010 - March 2012
Skills
Microsoft Office, Customer Service, Team Leadership, Experience Working with..., Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Teamwork, Event Planning, Event Management, Hospitality Management, English, Public Speaking, Hotels, Research
Education
Flagler College 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Flagler College 2008 — 2012
Bachelor of Arts (B.A.), Psychology, 3.4
Choice Hotels International November 2013 - Present
Choice Hotels International May 2012 - November 2013
Choice Hotels International July 2010 - May 2012
Skills
Hospitality Management, Hospitality Consulting, Hospitality Service, Business Strategy, Business Analysis, New Business Development, Networking, Politics, Hotels, Hotel Management, Opening Hotels, Hotel Administration, Hotel Design, Hotel Asset Management, Certified Hotel..., Lodging, Franchising, Franchise Consulting, Franchise Sales, Franchise Agreements, Negotiation, Contract Negotiation, Strategic Negotiations, Sales, Sales Management, Sales Presentations, Management Consulting, Strategic Consulting, Hospitality Industry, New Business..., Hospitality, Revenue Analysis, Management, Budgets, Food & Beverage, Resorts, Marketing Strategy, Restaurants, Customer Service, Yield Management, Team Building, Customer Satisfaction
Education
Florida State University 2000 — 2005
BS, Business Administration and Management, General
Farmers Insurance January 2014 - Present
Asurion August 2013 - December 2013
Choice Hotels International January 2011 - August 2013
Sony Creative Software October 2005 - December 2010
American Family Insurance May 2004 - October 2005
Education
University of Wisconsin-Whitewater 2010 — 2011
Master of Business Administration (M.B.A.), 3.7 GPA
Edgewood College 2006 — 2009
Bachelor's Degree, Business Administration, 3.6 GPA
Choice Hotels International April 2013 - Present
Arnold Worldwide June 2011 - April 2013
Ogilvy & Mather December 2009 - June 2011
Universal Orlando October 2007 - December 2009
Universal Orlando January 2006 - October 2007
Ypartnership December 2004 - January 2006
Ypartnership May 2004 - December 2004
Skills
Strategy, Advertising, Digital Marketing, Marketing Strategy, Integrated Marketing, Marketing Communications, Media Planning, Social Media Marketing, Digital Strategy, Online Advertising, Interactive Marketing, Direct Marketing, Creative Strategy, Marketing, Email Marketing, Brand Development, Relationship Marketing, Brand Management, Digital Media, Direct Mail, Media Buying, Management
Education
Florida State University
Business Marketing
Troyer Corp November 2014 - Present
Cody Troyer Photography June 2013 - Present
Syneren Technologies Corporation December 2013 - June 2014
Eastern Mennonite University 2009 - 2013
DIGICO Shoot Post Design June 2012 - December 2012
Eastern Mennonite University January 2012 - December 2012
Choice Hotels International June 2008 - August 2011
Skills
Photography, Videography, Video Editing, Photoshop, Research, Premiere, After Effects, Video, Digital Media, Digital Photography, Documentaries, Hotels, Sales, Hospitality Industry, Customer Service, Graphic Design, PowerPoint, Teaching, Public Speaking, Higher Education
Education
Eastern Mennonite University 2009 — 2013
Bachelor of Arts (BA), Digital Media / Photography
J.P. Morgan Chase 2011 - Present
American Express January 2009 - May 2011
American Express Global Network Services January 2009 - May 2011
U-Haul International Phoenix, Arizona June 2007 - July 2009
U-Haul International June 2007 - July 2009
Choice Hotels International June 2001 - June 2007
Choice Hotels International June 2001 - June 2007
Time America Inc. April 1998 - June 2001
Time America Inc April 1998 - March 2001
Education
DeVry University 1990 — 1993
Computer Information Systems
DeVry University
Electronics and Computer Information Technology
Bista Solutions Inc. February 2015 - Present
Positive NRG/ FireSide Natural Gas August 2011 - December 2014
Kelly Green, Inc. December 2007 - August 2011
Clean Environments, Inc. 1997 - 2007
Choice Hotels International 1996 - 1997
Skills
Account Management, CRM, New Business Development, B2B, Sales Management, Cold Calling, Business Development, Lead Generation, Direct Sales, Sales, Sales Operations, SaaS, Key Account Development, Strategic Partnerships, Marketing, Solution Selling, Start-ups, Business Networking, Competitive Analysis, Professional Services, Customer Retention, Contract Negotiation, Sales Presentations, Social Media, Channel Partners, Communication Skills, Resourceful..., Collections, Sustainability, B2B Marketing Strategy, Management, Netsuite
Education
Fordham University
Business
Nassau Community College
Liberal Arts
The Home Depot June 2012 - Present
Choice Hotels International February 2012 - July 2012
United Auto Recovery April 2011 - December 2011
EXECUTIVE MANAGEMENT SERVICES INC January 2011 - April 2011
Skills
Multilingual: English,..., Advance in Microsoft...
Education
Dekalb Technical College 2011 — 2011
GED
Choice Hotels International October 2010 - Present
Choice Hotels International May 2009 - October 2010
Choice Hotels International March 2007 - May 2009
Travelodge Hotels Limited February 2003 - September 2006
Skills
Hotels, Hospitality Management, Revenue Analysis, Hospitality Industry, Hospitality, Front Office, Customer Satisfaction, Forecasting, Property Management..., Hotel Management, Management, Hotel Booking, Lodging, Budgets, Catering, Event Planning, Restaurants, Resorts, Customer Service, Rooms Division, Sales Management, Relationship Building, Employee Training, Business Strategy, OnQ, Competitive Analysis, Yield Management
Education
The University of Texas at Arlington 2008 — 2011
Bachelor of Business Administration (BBA), Management
North Lake College 2007 — 2009
General Studies
Sacramento City College 2005 — 2006
General Studies
Diablo Valley College 2004 — 2005
General Studies
Hilltop Christian School 2003 — 2004
High School Diploma
Vallejo High School 2001 — 2003
General Studies
Kono. Inc. June 2008 - Present
Choice Hotels International May 2003 - December 2004
Wyndham Hotel Group January 1997 - June 2003
Skills
Brazilian Portuguese, International Sales, Operations Management, Franchising, Franchise Consulting, Hospitality, Contract Negotiation, Hotels, Income Statement, Restaurants, Hospitality Management, Business Planning, Budgets, Start-ups, Food & Beverage, P&L, Business Development, Mergers & Acquisitions, Payroll, Marketing, Sales
Education
UFRN 2010 — 2011
Zero, Portugeuse
Florida State University 1981 — 1986
Bs, Political science
Sauced Swine L.L.C. March 2015 - Present
DPSystems, L.L.C. July 2001 - Present
Nationwide Insurance May 2014 - Present
SkyTouch Technology (A Choice Hotels International Company) March 2013 - April 2014
Choice Hotels International June 2010 - February 2013
Choice Hotels International June 2007 - June 2010
Choice Hotels International June 2004 - June 2007
Choice Hotels International March 1999 - June 2004
Integrated Information Systems (Closed) December 1997 - February 1999
Salt River Project February 1997 - November 1997
Skills
Ant, XML, Java, JavaScript, JavaSE, SQL, Eclipse, JUnit, Certified Scrum Master..., Rally, Team Building, Coaching, Web Development, HTML, Hospitality, JSP, Social Media, Planning, Team Management, Scrum, Project Planning, Java Enterprise Edition, Agile Methodologies, Databases, Agile Application..., Team Facilitation, Software Development, Agile Project Management, Quality Assurance, SDLC, Microsoft SQL Server, Subversion, Web Applications, Test Driven Development
Education
DeVry Institute of Technology 1993 — 1997
B.S., Computer Information Systems
Scrum Alliance
ConferenceDirect March 2009 - March 2010
Millennium & Copthorne Hotels July 2005 - August 2008
Westin Savannah Harbor Resort November 1999 - July 2005
Choice Hotels International 1994 - 1996
MayflowerHotel 1978 - 1981
Skills
Hotels, Sales, Hospitality Industry, Training
Education
Florida State University - College of Business
BS, Hotel and Restaurant Mgt
Radisson January 2015 - Present
Booking.com December 2014 - January 2015
Marriott International May 2014 - December 2014
Choice Hotels International November 2010 - May 2014
Marriott International October 2007 - April 2008
Starwood Hotels & Resorts Worldwide, Inc. August 2005 - May 2006
Taj Group of Hotels 2001 - 2005
Skills
Hotel Finance, Revenue Management, Operations Management, Accounts Payable, Revenue Analysis, Hotel Management, Hospitality Management, Finance, Customer Service..., Hospitality, Hospitality Industry, Food & Beverage, Restaurants, Training, Customer Satisfaction, Hotels, Marketing, Management, Customer Service, Fine Dining
Education
Argosy University 2009 — 2011
Masters of Business Administration, Finance
Southern New Hampshire University 2005 — 2006
Bachelors of Applied Science in Hospitality Administration, Hospitality Administration/Management
Southern New Hampshire University 2005 — 2006
Bachelors, Hospitality & Marketing Management
University of Huddersfield (UK) 1998 — 2001
Bachelor of Arts, Hospitality Management
Delhi Public School - R. K. Puram 1991 — 1997
High School Diploma, Biology/Biological Sciences, General
The Venetian The Palazzo July 2011 - Present
HSMAI 2008 - Present
Gaylord Entertainment February 2004 - July 2011
Starwood Hotels & Resorts January 2001 - January 2004
Choice Hotels International 1997 - 1999
Skills
Revenue Analysis, Budgets, Food
Education
Vanderbilt University - Owen Graduate School of Management 2005 — 2007
MBA
University of Guelph 1996 — 1998
BCOMM, Hotel and Food Administration
Fanshawe College 1994 — 1996
Diploma, Travel and Tourism
Western University 1991 — 1994
BA, Geography
Choice Hotels International September 2009 - Present
AOL Time Warner April 2008 - September 2009
AOL June 2003 - March 2008
AOL 1999 - 2003
Skills
Marketing Analytics, Web Analytics, Forecasting, Predictive Analytics, Budgets, Business Intelligence
Education
Duke University - The Fuqua School of Business 1997 — 1999
MBA
Wesleyan University 1989 — 1993
BA
Astrotech Space Operations February 2004 - Present
Choice Hotels International October 2001 - November 2003
Radisson April 1997 - September 2001
Skills
Spacecraft, Aerospace, Process Improvement, Customer Service, Program Management, Team Building, Satellite, Space Systems, Microsoft Excel, Systems Engineering, DoD, Outlook, Sarbanes-Oxley Act, Auditing, ADP Payroll, Microsoft Dynamics GP, Facilities Improvment, Project Accounting, Petty Cash, Accounts Payable &..., Accounts Receivable, Accounts Payable
Education
Florida Institute of Technology 2001 — 2004
Bachelor, Business
Pennysylvania Culinary Institute 1997 — 1998
Associates, Culinary Art
University of Pittsburgh 1994 — 1997
Sewickley Academy 1989 — 1995
Pine Richland 1989 — 1991
Choice Hotels International February 2014 - Present
Choice Hotels International July 2011 - January 2014
Ehrhardt Properties August 2004 - July 2011
Skills
Hospitality, Hotel Management, Hospitality Management, Performance Management, Customer Satisfaction, Team Building, Guest Satisfaction, Employee Relations, Standards Compliance, Brand Awareness, Business Rules, Appeals, Waivers, Customer Insight
Education
Drury University 2008 — 2014
Business Administration and Management, General
Drury University 2008 — 2012
Bachelor's in, Sociology
Hilton Hotels & Resorts April 2015 - Present
Marriott International Airport February 2014 - Present
InterContinental Hotels Group September 2007 - February 2014
Sunset at the Palms 2006 - 2007
DoubleTree by Hilton 2005 - 2006
Choice Hotels International 2005 - 2006
Choice Hotels International 2002 - 2005
Skills
Hospitality Management, Management, Customer Satisfaction, Training, Hotels, Human Resources, Budgets, Sales, Front Office, Pre-opening, Hiring, Customer Service, Team Building, Opera, Property Management..., Leadership, Rooms Division, MICROS
Education
Fayetteville Technical Community College
Choice Hotels International January 2015 - Present
Bunny Bread February 2014 - June 2014
Lakeside Inn Resort April 2013 - September 2013
Skills
Entrepreneurship, Final Cut Pro, Marketing Strategy, Marketing Communications, Coding Languages, Public Speaking, Social Media Consulting, Business Analysis, Business Development, Video Editing, Technical Support, Microsoft Excel, Microsoft Word, PowerPoint, Macintosh Applications, Creativity, Creative Solutions, Graphic Design, JavaScript, Creative Strategy, Customer Service, Microsoft Office, Team Leadership
Education
Ferris State University 2012 — 2015
Computer and Information Systems Security/Information Assurance
Muskegon Community College 2014 — 2014
Business Administration and Management, General
Residence Inn by Marriott Fort Lauderdale Intracoastal September 2014 - Present
Holiday Inn Express & Suites May 2014 - July 2014
Choice Hotels International December 2011 - August 2013
Massey Services July 2009 - June 2011
Urgentmed January 2011 - March 2011
Best Western International January 2009 - July 2009
The Newport Beachside Hotel & Resort June 2007 - August 2008
Fontainebleau Miami Beach June 2006 - April 2008
Best Western International January 2005 - August 2006
Skills
Front Office, Hotel Management, Hospitality, Food, Rooms Division, Hotels, Hospitality Management, Resorts, Pre-opening, Team Building, Property Management..., Training, Employee Training, Guest Service Management, Hotel Booking, OnQ, Payroll, Opening Hotels, Recruiting, Hospitality Industry, Pre-opening experience, Fine Dining, Meeting Planning, Revenue Analysis, Yield Management, Restaurants, Opera, Banquets, Convention Services, Micros, Food & Beverage, Customer Satisfaction, Tourism, Catering, Delphi, Revenue Forecasting, Food, MICROS, Customer Service, Event Management, Concierge Services, Management, Event Planning
Education
Florida International University 2014 — 2016
Master's Degree, Hospitality Administration/Management
Florida International University 2011 — 2015
Bachelor of Science (BS), Hospitality Management in Hotel/Lodging Management
Miami Dade College 2011 — 2013
Associate of Arts (AA), Hospitality Administration/Management
Keiser College 2010 — 2011
Diploma, Medical Assisting
University of West Florida 2002 — 2005
Hospitality Management
Cultura Technologies May 2015 - Present
Interactive Resources - iR March 2015 - April 2015
Choice Hotels International June 2012 - February 2015
Dysart Unified School District August 2011 - May 2012
Peoria Unified School District #11 July 2006 - May 2011
Washoe County School District August 2005 - June 2006
Skills
Differentiated..., Microsoft Office, Leadership, Staff Development, Certified Scrum Master..., Certified Scrum Product..., CA Clarity, Project Management, Data Analysis, Public Speaking, Instructional Design, Customer Service, Analysis, PowerPoint, Social Media, Microsoft Word, Curriculum Design, Social Media Marketing, Distance Learning, Classroom, SharePoint, Teaching, Strategic Planning, Scrum
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master of Project Management, Project Management
DeVry University Phoenix 2007 — 2009
Bachelors of Science, Computer Information Systems
University of Nevada-Reno 1992 — 1997
Bachelors of Arts, History and English
Dunkin' Brands March 2006 - Present
Yum! Brands 2002 - March 2006
Choice Hotels International 2000 - 2003
Choice Hotels International November 1996 - September 2000
Florida Hospitality Group 1988 - 1996
Skills
Franchising, Account Management, Training, Food & Beverage, Restaurants, Hotels, Hospitality, Marketing Strategy, P&L Management, Customer Service, Marketing, Food, Income Statement, Food Service, Team Building, P&L, Market Planning, Catering
Education
Florida State University 1979 — 1982
BS, Business/Hospitality Management
Florida State University - College of Business 1979 — 1982
Hospitality Administration/Management
Englishspeak LLP September 2013 - Present
Caesars Entertainment Corporation June 2015 - August 2015
Choice Hotels International June 2014 - August 2014
Drexel University Center for Hospitality and Sport Management October 2013 - June 2014
Nourish Now July 2013 - September 2013
Skills
Customer Service, Event Planning, Event Management, Staffing Services, Microsoft Excel, Microsoft Word, PeopleSoft, Salesforce, Hospitality, Hospitality Management, Geospatial Data
Education
Drexel University 2012 — 2016
Hospitality Administration/Management, Bachelor of Science (BS)
Thomas Wootton Highschool 2008 — 2012
Enterprise Rent-A-Car March 2014 - Present
Enterprise Rent-A-Car September 2001 - Present
Bell November 1999 - September 2001
Choice Hotels International May 1996 - November 1999
Skills
Customer Satisfaction, Fleet Management, Sales Management, Automotive, Sales, Customer Service, Customer Retention, Account Management, New Business Development, Cold Calling, B2B, Marketing Strategy, Vehicles, Automobile, Management, Recruiting, Sales Process, Profit, Inventory Management, Leadership, Sales Operations, Team Building, Operations Management, Direct Sales, Negotiation, Selling
Education
Dawson College
US Foods March 2014 - Present
US Foods December 2012 - March 2014
Choice Hotels International October 2006 - December 2011
Electric Mobility Corporation January 2004 - October 2006
MDM Office Systems, Inc. December 2003 - March 2006
Corporate Express September 2001 - November 2003
The Coca-Cola Company September 1997 - July 2001
The Coca-Cola Company September 1995 - September 1997
The Coca Cola Company April 1994 - September 1995
R.R. Donnelly & Sons October 1988 - March 1994
Skills
Marketing Strategy, Competitive Analysis, New Business Development, Strategic Planning, Negotiation, Sales, Sales Operations, Strategy, Selling, Account Management, Contract Negotiation, Budgets, Customer Satisfaction, Program Management, Management, Business Development, P&L Management, Market Analysis, B2B, Marketing Communications, Business Planning, Lead Generation, Forecasting, Marketing Management, Cold Calling, Market Planning, Training, Strategic Partnerships, Sales Management, CRM, Online Marketing, Advertising, Team Building, Marketing, Team Leadership, Sales Process, Market Research, Business Strategy, Hospitality, Revenue Analysis, Change Management, Coaching, Customer Service
Education
Florida Agricultural and Mechanical University 1979 — 1984
Bachelor of Science (B.S.), Accounting
Choice Hotels International August 2002 - Present
Cendant June 1998 - June 2002
Key Credit Corp December 1992 - June 1998
Skills
Cartoonist, Hospitality, Franchising, Hotels, Hospitality Industry, Hotel Management, Sales, Revenue Analysis, Resorts, Contract Negotiation, Franchise Sales, Hospitality Management, Luxury, Location Intelligence, Real Estate Development, Budgets, Yield Management, Property Management, Customer Service, Team Building, Food, Pre-opening, Strategic Planning
Education
Florida State University 1981 — 1985
bachelor of science, political science
UCLA 1983 — 1984
Theatre/Theater
CVS Caremark Corporation September 2013 - Present
Choice Hotels International April 2006 - May 2013
SmartHealth 2005 - 2006
Troon Golf April 2004 - August 2005
Cybermark International April 2001 - January 2004
WhatsForFree.com 2000 - 2000
Skills
SEO, PPC, Organic Search, E-commerce, Email Marketing, Google Analytics, Social Media Marketing, Link Building, Keyword Research, Analytics, Conversion Optimization, Local Search, Landing Page..., Facebook, HTML, SEO copywriting, Team Management, SEM, Online Marketing, Web Analytics, Omniture, Affiliate Marketing, Web Development, Website Development, Content Management, Google Adwords, Google Webmaster Tools, Social Media, Search, Web Design, Online Reputation..., Search Analysis, Web Marketing, MSN AdCenter, Strategy, Mobile Marketing, Web Content, Digital Marketing, Digital Strategy, Online Advertising
Education
DeVry University Phoenix 1998 — 2000
Corona del Sol
FranChoice December 2000 - Present
Red Roof Inns, Inc. 1997 - 1999
Choice Hotels International 1985 - 1997
Skills
Coaching, Franchise Consulting, Entrepreneurship, Small Business, Franchising, Business Planning, Start-ups, Leadership, New Business Development, Strategy, Management Consulting, Marketing Communications, Executive Coaching, Business Development, Marketing, Team Building, Business Strategy, Strategic Planning, Marketing Strategy, Lead Generation, Sales Management, Sales, Executive Management, Management
Education
Florida State University - College of Business 1972 — 1973
MBA, Marketing
Grove City College 1963 — 1967
World Duty Free Group October 2013 - Present
BoardSource July 2011 - October 2013
Insights into Action January 2010 - July 2012
Choice Hotels International June 2004 - December 2009
Walt Disney World August 2001 - May 2004
Credit Suisse First Boston June 1992 - May 1997
Skills
Marketing Strategy, Marketing, Marketing Communications, Brand Management, Leadership, Strategic Planning, Training, Integrated Marketing, Public Speaking, Fundraising, Media Relations, Nonprofits, Social Media, Public Relations, PowerPoint
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1999 — 2001
MBA, Marketing
Fairfield University 1988 — 1992
BA, Economics
Bishop Eustace 1984 — 1988
Choice Hotels International September 2014 - Present
Doubletree by Hilton Chicago Magnificent Mile November 2013 - September 2014
White Lodging Services March 2013 - November 2013
Hilton Worldwide July 2012 - March 2013
Sheraton Jacksonville June 2011 - July 2012
Aloft Frisco June 2009 - June 2011
Embassy Suites Denver International Airport June 2008 - May 2009
Doubletree Denver Southeast November 2007 - June 2008
Embassy Suites Hotel Chicago-North Shore/Deerfield April 2006 - November 2007
Education
Eastern Illinois University 2001 — 2005
BS, Hospitality Management
Charleston High school
Younique Products November 2013 - Present
Access Community Health Centers January 2008 - Present
Choice Hotels International October 1997 - January 2008
YWCA June 2006 - August 2007
WPS Health Insurance February 2005 - April 2006
Skills
Bilingual-Spanish, Staff Supervision, Organizing, EMR, Community Outreach, Direct Sales, Social Services, Psychology, Medical Terminology, Clinics, Community Service, Community Health, Mental Health Counseling, Administrative..., Healthcare, Team Building, Customer Satisfaction, Conflict Resolution, Microsoft Office, Data Entry, Customer Service, Office Management, Non-profits, Office Administration, Microsoft Excel, Call Center, Case Managment, Call Centers, Case Management, Event Planning, Fundraising, Leadership Development, Marketing, Nonprofits, PowerPoint, Public Speaking, Social Networking
Education
University of California, Berkeley 2013 — 2017
Medicine
Lakeland College 2014 — 2015
Master's degree, Mental Health Counseling/Counselor, 4.0
Northcentral University 2010 — 2012
MA, Behavioral Medicine
Edgewood College 2005 — 2007
BS, Psychology, Social Work
InterContinental Hotels Group (IHG®) October 2015 - Present
InterContinental Hotels Group February 2013 - September 2015
InterContinental Hotels Group January 2009 - February 2013
American Red Cross September 2007 - December 2008
Tharaldson Lodging 2007 - 2007
Choice Hotels International 2002 - 2007
InterContinental Hotels Group (IHG®) 2005 - 2006
Skills
Hotels, Hospitality, Non-profits, Front Office, Event Planning, Food & Beverage, Revenue Analysis, Event Management, Customer Service, Hospitality Industry, Hospitality Management, Yield Management, Strategic Planning, Customer Satisfaction, Management, Training, Nonprofits, Restaurants, Hotel Management, Leadership, Recruiting, Leadership Development, Pre-opening, Inventory Management, Resorts, Budgets, Tourism, Meeting Planning, Employee Relations, Income Statement, Forecasting, Hiring, Employee Training
Education
Eastern Illinois University 2002 — 2006
BS, FCS (Hospitality), 3.8 GPA
Hyatt Hotels Corporation August 2015 - Present
Hyatt Regency McCormick Place August 2014 - August 2015
Hyatt Regency McCormick Place September 2013 - August 2014
Hyatt Hotels Corporation June 2013 - August 2013
Choice Hotels International January 2013 - June 2013
American Hotel Register Company June 2012 - September 2012
Restaurant.com July 2009 - June 2012
American Hotel Register June 2011 - August 2011
Education
DePaul University 2010 — 2014
Bachelor of Science in Commerce (B.Com.), Hospitality Leadership, Revenue Management
Instituto Internacional en España 2012 — 2012
Study Abroad, Spanish Cinema
Universidad Complutense de Madrid 2012 — 2012
Spanish Language Minor, Spanish Language and Literature
Choice Hotels International April 2015 - Present
Ramada & Comfort Inn Boston August 2004 - April 2015
Skills
Revenue Analysis, Yield Management, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Front Office, Resorts, Pre-opening, Property Management..., Rooms Division, OnQ, Hotel Booking, Forecasting, OnQ R&I, Budget, Micros, Tourism, Lodging, Opera, Budgets, Revenue Forecasting, Opening Hotels, Customer Service, Event Management, Management, Customer Satisfaction, Marketing
Education
Eastern Nazarene College 2007 — 2011
Bachelors, Business Management
Sysco-North Dakota May 2014 - Present
Rasmussen College March 2014 - Present
Northern State Bank October 2013 - April 2014
Eide Bailly LLP April 2013 - October 2013
Bank of the West August 2012 - April 2013
Drayton Foods, LLC November 2007 - April 2012
Village Family Service Center May 2005 - October 2007
GOLDMARK August 2004 - May 2005
Tharaldson Hospitality Management July 2003 - August 2004
Choice Hotels International March 1999 - July 2003
Skills
Organizational..., Payroll, Compensation & Benefit, Human Resources, Training, Mediation, Operations Management, Recruiting, Budgets, Employee Training, Employee Engagement, FMLA, Coaching, Leadership Development, Onboarding, Succession Planning, HRIS, Program Management, Call Centers, Hiring, Conflict Resolution, Customer Service, Employee Benefits, Leadership, Personnel Management, New Hire Orientations, Deferred Compensation, Management, Interviews, Employee Relations, Benefits Administration, College Recruiting, Compensation & Benefits
Education
University of Phoenix 2013 — 2015
Master's Degree, Accountancy
Walden University 2008 — 2012
DBA-ABD, Business Administration, Leadership
University of Mary 2004 — 2006
Master's degree, Management with Human Resources Emphasis
Minot State University 1998 — 2003
Bachelor's degree, University Studies/Business Administration
Drake University 1995 — 1997
Choice Hotels International July 2012 - Present
Skills
RHEL, VMware, Windows Server, Active Directory, Solaris, CentOS, Red Hat Linux, DNS, SELinux, Servers, Windows 7, System Administration, Disaster Recovery, Troubleshooting, Windows, Network Administration, Unix, Linux, Technical Support, LDAP Administration, SystemD, FreeBSD, Powershell, RPM, DNS Server, OpenSuse, Fedora, Fedora Core, configuration management, saltstack
Education
Estrella Mountain Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management, A
Central Payment March 2015 - Present
BTA facilities March 2014 - February 2015
Minot State University August 2011 - February 2012
Fogo Data Centers July 2011 - November 2011
Soho Union International Ltd. February 2010 - February 2011
TGN Stratics March 2010 - January 2011
United Postal Service August 2007 - January 2010
Choice Hotels International January 2004 - July 2007
Skills
Microsoft Office, Product Development, Product Management, Social Media, Customer Service, Management, Sales, Blogging, Training, Research, Contract Negotiation, Public Relations, Social Networking
Education
Minot State University 2013 — 2014
MMI, History, 4.0
Florida State University 1999 — 2001
Party, English
Marion Military Institute 1998 — 1999
AA, English
Choice Hotels International April 2014 - Present
Currently seeking new management opportunities. October 2015 - October 2015
Candlewood Suites® Hotels September 2008 - March 2014
Extended Stay America April 2004 - September 2008
Skills
Hospitality, Aviation, Apparel, Acting, Small Business, Customer Service, Consulting, Corporate Law, Brand Development, Microsoft Excel, Employee Benefits, Environmental Awareness, FMEA, Food & Beverage, Film Production, Hospitality Management, HR Policies, Health, Internet, Inspection, Internal Communications, International Sales, Knowledge Management, Knitwear, Lead Generation, Microsoft Office, Microsoft Word, Market Analysis, Managerial Finance, Negotiation, Nonprofits, Networking, Office Management, Project Management, Quality Management, Quality Control, Renovation, Disaster Recovery, Strategic Partnerships, Tourism, Translation, Theatre, Trading, Video Editing, Windows, Writing, WordPress, Wellness, Warehousing
Education
Florida International University 1990 — 1994
Bachelor of Science (B.Sc.), Hospitality Administration/Management
Miami Beach Senior High 1986 — 1990
Diploma, Accounting
Chicago Innovation Exchange: Innovation Fund February 2015 - Present
Accenture June 2015 - August 2015
Greenhouse Consulting, LLC March 2012 - February 2015
Galt & Company January 2012 - December 2012
Deloitte Financial Advisory Services LLP September 2010 - January 2012
Deloitte Financial Advisory Services LLP June 2009 - August 2009
Choice Hotels International May 2008 - August 2008
Laticrete International June 2007 - August 2007
Skills
Financial Analysis, Financial Modeling, Business Acquisition, Divestitures, Business Strategy, Growth Strategies, Competitive Analysis, Leadership, Strategy, Management, Corporate Development, Mergers & Acquisitions
Education
The University of Chicago Booth School of Business 2014 — 2016
Master of Business Administration (M.B.A.), Entrepreneurship, Finance and Strategic Management
Emory University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Finance (Honors) and Accounting; Minor: Economics
Audi of America April 2015 - Present
Audi of America September 2014 - April 2015
Choice Hotels International June 2014 - September 2014
Heineken USA May 2014 - June 2014
Altria May 2013 - August 2013
American Red Cross, National Headquarters June 2012 - August 2012
Self Employed May 2012 - August 2012
Williams Whittle June 2011 - August 2011
The Madeira School June 2008 - August 2010
Skills
Media Relations, Marketing, Public Speaking, Social Media, Public Relations
Education
University of Virginia 2010 — 2014
Bachelor of Science (BS), McIntire School of Commerce, 3.6 GPA
ESADE Business School 2013 — 2013
Global Marketing Management
Langley High School 2006 — 2010
Advanced Diploma, 4.0 GPA
Choice Hotels International July 2015 - Present
Marriott International October 2010 - April 2015
Marriott International January 2010 - October 2010
Marriott International November 2008 - December 2009
Marriott International January 2004 - November 2008
World Travel Meetings & Incentives September 2001 - December 2003
Addison Whitney September 1999 - September 2001
Royal Caribbean International June 1992 - September 1999
Xerox June 1985 - June 1992
Skills
Sales, Hospitality, Leadership, Hotels, Hospitality Industry, Revenue Analysis, Tourism, Business Development, Yield Management, Hotel Management, Resorts, Sales Management, Food & Beverage, Marketing, Hospitality Management, Management, Meeting Planning, Event Management, Customer Service, Event Planning, New Business Development, Strategy, Contract Negotiation, Strategic Planning, CRM, Team Building, Marketing Strategy, Account Management, Corporate Events, Strategic Partnerships, Training, Market Research
Education
Elon University 1979 — 1983
Bachelor's degree, Public Administration and Political Science, Graduated cum laude - Dual Major
Flagler College- Tallahassee January 2014 - Present
Flagler College- Tallahassee October 2012 - January 2014
Flagler College- Tallahassee November 2011 - October 2012
Flagler College- 2011 Capstone Project 2011 - 2011
Choice Hotels International September 2006 - January 2009
Skills
Customer Service, Management, Recruiting, Higher Education, PowerPoint, Leadership, Event Planning, Time Management, Staff Development, Training, Leadership Development, Social Networking, Nonprofits, Student Affairs, Community Outreach, Fundraising, Coaching, Resume Writing, Research, Career Counseling, Event Management, Social Media, Policy, Organizational..., Student Development, Volunteer Management, Instructional Design, Teaching, Web Collaboration, Public Speaking
Education
Penn State University 2015 — 2017
Master of Education (M.Ed.), Higher Education/Higher Education Administration
Flagler College 2009 — 2011
Bachelor of Arts (B.A.), Business Administration
Tallahassee Community College 2007 — 2009
Associate of Arts (A.A.), General Transfer
Fairfield Inn & Suites by Marriott December 2014 - Present
Choice Hotels International August 2011 - December 2014
Sullivan County Sheriff's Office February 2001 - August 2011
Mount Carmel Police Department January 1997 - February 2001
Lowe's Companies, Inc. June 1992 - August 1996
Skills
Customer Service, Hotels, Event Planning, Marketing, Sales, Team Building, Social Media, Public Speaking, Budgets, Leadership, Strategic Planning, Event Management, Management, Marketing Strategy, Social Media Marketing
Education
Emory and Henry College 1993 — 1997
Bachelor of Business Administration (BBA)
Choice Hotels International August 2015 - Present
Choice Hotels International April 2015 - August 2015
Dave Magrogan Group March 2014 - April 2015
Dave Magrogan Group September 2013 - February 2014
West Tavern July 2013 - January 2014
Harry's of America, LLC. January 2012 - July 2013
Harry's of America, LLC. January 2011 - January 2012
Harry's of America, LLC. January 2008 - January 2012
Pineapple Willy’s, Inc. August 2007 - December 2007
Skills
Food & Beverage, Hospitality, Restaurants, Hospitality Management, Restaurant Management, Banquets, Catering, Menu Development, Hospitality Industry, Culinary Skills, Marketing, Fundraisers, Event Management, Event Planning, Communication, Inventory Management, Labor Cost Management, Food Cost Management, Critical Thinking, Recipe Testing, Cost Control, Food Service, Customer Service
Education
Flagler College 2008 — 2010
Bachelor of Science, Business Administration
Florida State University 2005 — 2007
Bachelor of Arts (B.A.), Political Science
Tallahassee Community College
Associate of Arts, Business and political science
Accenture September 2015 - Present
Acquity Group, Part of Accenture Interactive July 2013 - August 2015
Acquity Group November 2011 - June 2013
CDI June 2011 - November 2011
All Star Directories October 2008 - May 2011
CSAA July 2007 - September 2008
McKesson Specialty March 2006 - July 2007
Apollo Group, Inc April 2004 - March 2006
Choice Hotels International June 1998 - March 2004
Skills
Agile Methodologies, JUnit, XML, SDLC, Subversion, Spring, SOA, Software Development, Test Automation, Maven, Ant, Oracle, Software Project..., Java Enterprise Edition, Java, Groovy, WebDriver, TestNG, JIRA, Confluence, SpiraTest, Integration Testing, Unit Testing, Functional Testing, Quality Assurance, Software Quality..., Play Framework, Software Consulting, Coaching, Employee Training, Technical Training, Leadership, Team Leadership, Cross-functional Team..., Technical Leadership, Thought Leadership, Strategy, IT Strategy, Architectural Design, Software Design, deliverables, hybris, Regression Testing, User Acceptance Testing, System Testing, Manual Testing, testing, Usability Testing, Penetration Testing, Agile Testing
Education
Norwich University 2014 — 2016
Master's Degree, Information Security and Assurance, 4.0
DeVry University Phoenix 1996 — 1999
Bachelor's degree, Computer and Information Sciences, General, Cum Laude Honors
Fruition May 2013 - Present
Entrepreneur Media March 2014 - Present
Business.com Media, Inc September 2013 - Present
The Mutiny Hotel, Coconut Grove January 2012 - March 2013
Choice Hotels International 2010 - 2012
South Beach Wine and Food Festival (SOBE Fest) 2011 - 2011
Kovens Conference Center at Florida International University 2009 - 2011
Broward College May 2008 - December 2010
Skills
SEO, Marketing, Social Media Marketing, Email Marketing, Online Marketing, Google Analytics, Marketing Strategy, SEM, Event Planning, Social Media, Hotels, Event Management, Sales, PPC, Hospitality, Social Networking, Customer Service, Online Advertising, Catering, Corporate Events, Management, Public Relations, Account Management, Hospitality Management, Event Producing, Direct Sales, Trade Shows, Promotions, Contract Negotiation, Hospitality Industry, WordPress, Web Marketing, Marketing Research, Brand Awareness
Education
Florida International University 2009 — 2011
Bachelors of Science, Hospitality Management
CPS23 Marketing, LLC March 2014 - Present
Florida FBLA-PBL-Professional Division July 2013 - Present
FBLA-PBL at FSU July 2012 - Present
Tallahassee Seminole Club March 2013 - October 2014
Next Level Professional Baseball January 2014 - March 2014
Choice Hotels International June 2007 - January 2014
March of Dimes April 2013 - November 2013
McKibbon Hotel Management August 2012 - June 2013
Florida State University June 2009 - July 2012
American Cancer Society April 2011 - April 2012
Skills
Public Speaking, Time Management, Teamwork, Community Service, Social Media, Website Development, Fundraising, Social Networking, Social Media Marketing, Customer Service, Event Planning, Marketing, Leadership, Management, Recruiting, Email Marketing, Training, Public Relations, Economics, Financial Analysis, Market Research, Product Mix, Financial Reporting, Product Development, Economic Development, Online Marketing, Crisis Management, Advertising, Capital Markets, Capital Budgeting, Product Life Cycle, Facebook, Sales, Team Building, Newsletters, Community Outreach, WordPress, Event Management, Customer Satisfaction, Program Management, Microsoft Excel, Outlook, Access, Human Resources
Education
Florida State University - College of Business 2009 — 2012
Bachelors, Marketing
Chipola College 2007 — 2009
Associate in Arts Degree, Business
Choice Hotels International May 2009 - Present
Choice Hotels International May 2006 - May 2009
Skills
Hospitality Industry, Hospitality Management, Revenue Analysis, Pre-opening, Restaurants, Front Office, Hotels, Hospitality, Banquets, Hotel Management, Rooms Division, Resorts, Food & Beverage, Yield Management, Property Management..., Tourism, Customer Service, Training, Team Building, Customer Satisfaction, Management
Education
Florida State College at Jacksonville 1995 — 1997
Hospitality Administration/Management
Duncan U Fletcher High School 1992 — 1995
General, General Studies
Choice Hotels International January 2015 - Present
Wyndham Worldwide June 2003 - December 2014
Four Seasons Hotels and Resorts August 2001 - June 2003
Education
Davis and Elkins College 1997 — 2001
Bachelor of Arts, Hospitality & Tourism Management
Glencroft Retirement Community December 2014 - Present
Choice Hotels International June 2014 - July 2014
Alliance Land Surveying, LLC July 2013 - June 2014
Alliance Land Surveying, LLC January 2006 - June 2009
T.B. Signage Co. January 2003 - January 2006
Discount Tire Company December 1999 - January 2003
Skills
CompTIA Network+..., CompTIA A+ Certification, VMware, Cisco IOS, Microsoft Servers, Windows 7, WiFi, Computer Hardware, Computer Maintenance, Computer Repair, Remote Desktop, Remote Access, Routing Protocols, VirtualBox, Microsoft Office, Active Directory, Operating Systems, Cisco Routers, Windows Server, TCP/IP, Microsoft Word, Customer Service, Cisco Technologies, Servers, System Administration, Troubleshooting, Printers, Networking
Education
Estrella Mountain Community College 2012 — 2014
LINUX NETWORKING ADMINISTRATION (A.A.S.), Network and System Administration/Administrator
Rio Salado College 2009 — 2012
WoodSpring Suites December 2014 - Present
Choice Hotels International October 2008 - November 2014
Choice Hotels International May 2006 - December 2008
Bulova August 2000 - November 2005
Independent Home Furnishings and Gift Sales Professional August 1996 - November 2000
Hechinger Corporation February 1995 - November 1996
Montgomery Ward February 1994 - February 1995
Certified Furniture Sales January 1986 - February 1994
Skills
Negotiation, Business Development, Purchasing, Merchandising, Sourcing, Project Management, Relationship Management, Sales Management, Hospitality, New Business Development, Hotels, Forecasting, Account Management, Sales, Training, Management, Team Building, Strategic Partnerships, Strategy, Contract Negotiation, Strategic Planning, Budgets, CRM, Pricing, Sales Operations, Retail, Market Planning, Trade Shows, Product Development, Cross-functional Team..., Program Management, Procurement, Brand Management, Competitive Analysis, Marketing Strategy, P&L Management
Education
University of Maryland University College 2008 — 2010
MBA
Otto-Friedrich-Universität Bamberg 1984 — 1985
foreign exchange, International Economics
Florida Southern College 1982 — 1985
BA, Economics
Choice Hotels International January 2015 - Present
Wyndham Hotel Group 2008 - 2015
US Franchise Systems, Inc. 2007 - 2008
Starwood Hotels & Resorts Worldwide, Inc. 2006 - 2007
National Golf Products, Inc. 2005 - 2006
Carlson Rezidor Hotel Group 2004 - 2005
PA Airport Hotels, LLC 2002 - 2004
Skills
Hotels, Resorts, Lodging, Food & Beverage, Sales, Property Management..., Pre-opening, Site Selections, Marketing Strategy, Market Research, Real Estate Development, Restaurants, Budgets, Hotel Management, Hospitality, Site Development, Employee Training, Franchise Sales, Contract Negotiation, Sales Process, Building Relationships, Long-term Customer...
Education
Fairmont State University 1998 — 2002
B.S. Resort & Hotel Management / A.A.S. Food Service Management
Choice Hotels International May 2007 - Present
Aerotek 2006 - 2007
USA Mobility 2004 - 2005
Grayson BMW 2003 - 2004
Abercrombie & Fitch 2000 - 2002
Skills
Franchising, Hotels, Hospitality, Negotiation, Customer Relations, Site Selection, Contract Negotiations, Selling, Location Intelligence, Contract Negotiation, Customer Service, Hospitality Industry, Marketing, Sales, New Business Development, Sales Operations, Cold Calling, Customer Retention, Management, Sales Process, Revenue Analysis, Customer Satisfaction, Hospitality Management
Education
University of Tennessee-Knoxville
Bachelor of Arts
East Tennessee State University 1997 — 2000
Business
Reliance Connects / Cascade Access December 2013 - Present
Choice Hotels International September 2007 - May 2013
Choice Hotels International April 2005 - September 2007
Choice Hotels International June 1999 - April 2005
Choice Hotels International August 1998 - June 1999
US Navy August 1994 - July 1998
Skills
Red Hat Linux, Apache Tomcat, Apache Webserver, Subversion, InstallAware Studio, Wise Install Master, Bash, MS SQL server, Serial Communications, Autoit, Adobe Dreamweaver CS6, CSS, Windows Server, MS Windows XP, Vista, 7, Apache, Tomcat, Microsoft SQL Server, Software Installation, T-SQL, Troubleshooting, Windows 7, Web Applications, XP, Security, Linux, System Administration, Web Services, Analysis, Database Design, Software Development, Active Directory, Windows, AutoIt, Technical Support, VMware, Databases, Perl, Disaster Recovery, Hardware, XML, Java, Web Development, MySQL, PHP, Unix, Computer Hardware, JavaScript, Systems Analysis
Education
Estrella Mountain Community College 2010 — 2013
Computer Information Systems
Randstad January 2013 - Present
Purple Gougers Paintball Team January 2005 - Present
Subaru of Indiana Automotive June 2008 - January 2013
Subaru of America June 2008 - January 2013
Sears September 2007 - May 2008
Iron Skillet Restaurant May 2007 - August 2007
Jiffy Lube September 2006 - May 2007
Choice Hotels International June 2004 - August 2006
Road Ranger, LLC July 2003 - June 2004
Skills
Root Cause Analysis, Kaizen, Microsoft Office, Continuous Improvement, Lean Manufacturing, Engineering, Manufacturing..., Catia, Vehicles, Automotive, CAD, Process Improvement, Team Leadership, GD&T, Manufacturing, Social Networking, Paintball, AutoCAD, Product Development, Automotive Engineering, FMEA, Product Design, 5S, Designs, Operations Management, Mechanical Engineering, Supply Chain Management, Project Management
Education
Valparaiso University 2008 — 2010
B.S., Mechanical Engineering
Drake University 2006 — 2008
B.S., Physics/Pre-Engineering
Rock Valley College 2004 — 2006
A.S., Automotive Service Technology
Righttime Medical Care January 2014 - Present
Millennial Media April 2013 - January 2014
Dell May 2010 - April 2013
University of Maryland January 1994 - October 2010
National Rural Electric Cooperative Association June 2007 - June 2010
Patuxent Companies August 2001 - June 2007
Jos. A. Bank Clothiers August 1999 - August 2001
Choice Hotels International January 1997 - January 1999
Professional Business Solutions January 1994 - August 1998
Toys "R" Us 1991 - 1994
Skills
Talent Acquisition, Performance Management, Compensation & Benefit, Employee Relations, Labor Relations, Organizational..., Team Building, Development & delivery..., Leadership Development, Executive Coaching, Recruiting, Talent Management, HRIS, Employee Training, Deferred Compensation, Employee Benefits, Human Resources, Personnel Management, Interviews, Program Management, Succession Planning, Training, Project Planning, New Hire Orientations, Leadership, Organizational..., Strategy, Workforce Planning, Organizational Design, Management, Coaching, Onboarding, Policy, Change Management, HR Consulting, Employment Law
Education
University of Maryland University College
Doctor of Management, Business Management
Flagler College
B.A., Psychology
Nova Southeastern University
M.S., Human Resources
AARP April 2011 - Present
Choice Hotels International September 2008 - April 2011
InvestorPlace Media July 2002 - July 2008
TruSecure 2001 - 2002
J. Walter Thompson 1998 - 1999
Skills
SEO, Social Media, Direct Marketing, Web Analytics, CRM, Email Marketing, Cross-functional Team..., Strategy, Strategic Planning, Digital Marketing, B2B, Social Media Marketing, Relationship Marketing, Digital Strategy, Marketing Research, Database Marketing, Marketing
Education
New York University 2000 — 2002
Masters
Delhi University
Bachelor
IMI
Southeast Surgical Assistants January 2012 - December 2013
American Surgical Assistants October 2010 - December 2011
EXHIBITOR Media Group September 2008 - April 2009
TIG Global, LLC September 2005 - September 2008
Stewart Enterprises, Inc. May 2003 - September 2005
Choice Hotels International March 2000 - May 2003
Ad Image Advertising June 1997 - March 2000
Lieberman-Appalucci June 1994 - August 1995
American Express Travel Services November 1992 - June 1994
Hilton International October 1985 - August 1992
Skills
Advertising Account..., Marketing Strategy, Copywriting, Project Management, Travel and Hospitality, Event Management, Healthcare
Education
Fashion Institute of Technology 1981 — 1985
Marketing Communications, Public Relations, Advertising, and Applied Communication
Iowa Speedway July 2014 - Present
Chicagoland Speedway July 2014 - Present
Hanson Directory Service, Inc. November 2013 - Present
Kansas Speedway August 2013 - Present
Colfax Main Street, Inc. January 2010 - Present
Iowa Speedway April 2008 - Present
Wells Fargo Home Mortgage August 2012 - November 2013
Choice Hotels International August 2010 - February 2012
Applebee's October 2004 - January 2010
Skills
Customer Service, Budgets, Advertising, Management, Microsoft Office, Promotions, Organization, Team-oriented, Hospitality, Marketing, Social Media Marketing, Event Planning, Event Management, Social Networking, Facebook, Social Media, Time Management
Education
Des Moines Area Community College 2008 — 2011
Associate of Arts and Sciences (AAS), Marketing
Hatfield High School, Hatfield, Ar 1984 — 1988
Choice Hotels March 2008 - Present
Choice Hotels International August 2006 - March 2008
Choice Hotels International May 2005 - July 2006
Home Depot June 2003 - May 2005
Emory University - Goizueta Business School 2001 - 2003
Score! Educational Centers June 1996 - July 2001
Skills
Strategy, Strategic Planning, Leadership, Cross-functional Team..., P&L Management, Business Strategy
Education
Emory University - Goizueta Business School 2001 — 2003
MBA, Business
Stanford University 1992 — 1996
Bachelor of Arts (B.A.)
Returning from medical leave October 2012 May 2006 - September 2012
American Hotel Register January 2004 - May 2006
Choice Hotels International February 1999 - February 2004
Shell Travel Bureau January 1980 - May 1996
Holiday Inn March 1973 - August 1979
Skills
Hotel Management, Mentoring, Sales Management, Sales, Forecasting, Renovation, New Hotel Construction, FFE, OSI, Hotels, Restaurants, Management, Leadership, Customer Service, Cross-functional Team..., Revenue Analysis, Strategy, Resorts, Purchasing, Team Building, Operations Management, Profit, Budgets, Income Statement, Contract Negotiation, Food & Beverage, Customer Satisfaction, Team Leadership, Selling, B2B, Marketing, Negotiation, Inventory Management, Strategic Planning, Training, Marketing Strategy, Program Management, Hiring, Sales Process, Business Planning, Coaching, Tourism, Event Management, Food, Front Office, Franchising, P&L Management, Restaurant Management, CRM, Meeting Planning
Education
DePaul University 1982 — 1985
Bachelor's degree June 1985, Business Management and Social Service
University of Illinois at Chicago 1967 — 1968
Architecture major 1 year
Choice Hotels International September 2014 - Present
SmithBucklin February 2014 - September 2014
SmithBucklin January 2011 - January 2014
Georgetown University Law Center July 2008 - January 2011
UpToDate, Inc July 2007 - July 2008
Wiley-Blackwell Publishing January 2007 - June 2007
Beacon Press 2006 - 2007
Skills
Editorial, Editing, Proofreading, Public Relations, Copy Editing, Copywriting, Marketing Strategy, Marketing Communications, Strategic Communications, Communications Audits, Social Media Marketing, Project Management, Creative Briefs, Social Media
Education
Georgetown University 2009 — 2011
MPS, Public Relations - Corporate Communications
Emerson College 2003 — 2007
Bachelor of Fine Arts (BFA), Writing, Literature, & Publishing
TJX July 2013 - Present
Reit Management & Research LLC May 2012 - July 2013
TJX October 2009 - May 2012
Discount Tire October 2007 - August 2009
Sogeti USA February 2007 - September 2007
Multi-Systems Inc. July 2005 - February 2007
Multi-Systems Inc. August 2002 - January 2003
Choice Hotels International August 2001 - April 2002
Choice Hotels International April 1998 - August 2001
Skills
Project Management, Customer Service, Leadership, Entrepreneurship, SharePoint, Business Analysis, Visio, Process Improvement, SDLC, Microsoft SQL Server, Team Leadership, Quality Assurance, Software Documentation, Requirements Analysis, Troubleshooting, Agile Methodologies, Requirements Gathering, Business Process, Software Development, Scrum, Analysis, Databases, Systems Analysis, Management, User Acceptance Testing, Business Requirements, Windows, Technical Support, Vendor Management, Integration, Business Intelligence, Software Project..., Call Centers, Business Process..., Computer Hardware, IT Management, Release Management, MS Project, Enterprise Software, SQL, Requirements Management, Help Desk Support, Testing, Training, Agile Project Management, Networking, ITIL, Microsoft Project
Education
Keller Graduate School of Management 2006 — 2007
Graduate Certificate, Project Management
DeVry University 2002 — 2005
Bachelor of Science, Business Administration, concentration on Information Technologies
Capital Area Vocational Center 1989 — 1991
Certification, Electronics
Virden High School 1987 — 1991
General, General
IAG and Associates April 2010 - Present
Choice Hotels Int'l September 2000 - July 2007
Choice Hotels International 2000 - 2007
Choice Hotels Int 2000 - 2007
Best Western International 1996 - 2000
Trusthouse Forte 1993 - 1996
Forte Hotels 1992 - 1995
Forte Hotel Group 1992 - 1995
Skills
Marketing Communications, Business Planning, Brand Development, Marketing Strategy, Profit, Business Strategy, Marketing, Leadership, Corporate Branding, Strategic Partnerships, Hotels, Marketing Management, Digital Marketing, Negotiation, New Business Development, Integrated Marketing, Sales Management, Budgets, Product Marketing, Direct Marketing, Strategic Planning, Forecasting, Market Planning, Mobile Marketing, Sponsorship, Sales, P&L Management, Online Advertising, Advertising, Brand Management, Competitive Analysis, Strategy, Social Media Marketing, SEM, Trade Shows, E-commerce, Online Marketing, Lead Generation, Email Marketing, B2B, Market Analysis, Interactive Marketing, CRM, Market Research, Event Management, B2B Marketing, PPC, Marketing Research, Customer Acquisition, Multi-channel Marketing
Education
Fairfield University 1974 — 1977
BS, Marketing
Choice Hotels International December 2013 - Present
Choice Hotels International March 2010 - December 2013
Choice Hotels International February 2007 - March 2010
Ober, Kaler, Grimes & Shriver September 2000 - February 2007
Education
Pennsylvania State University, The Dickinson School of Law 1997 — 2000
J.D., Law
St. Mary's College of Maryland 1993 — 1997
Bachelor of Arts (B.A.), History
Wells Fargo January 2015 - Present
Wells Fargo October 2013 - January 2015
Family Residence March 2013 - October 2013
Choice Hotels International January 2011 - March 2013
Choice Hotels International February 2007 - January 2011
Choice Hotels International, Inc. February 2005 - February 2007
Bank of America January 2005 - February 2005
Bank of America April 2003 - February 2005
Sales Quality Research Group September 2002 - March 2003
Merrill Lynch September 2001 - September 2002
Skills
SEO, Analysis, User Experience, Budgets, E-commerce, Usability Testing, Training, Customer Service, Domain Registration, Project Management, Omniture, Social Media Marketing, Vendor Management, Domain Analysis, Brand Management, Revenue Analysis, Quality Assurance, Domain Portfolio..., Communication, Domain Name Acquisition, Research, Online Brand Protection, User Interface Design, Website Compliance, User-centered Design, Technical Writing, Heuristic Evaluation, Help Desk Support, Domain Management, Websites, Social Media Measurement, Tealeaf, Compliance, Web Content Optimization, Software Documentation, Morae, iPerceptions, Writing, Budget Management, Mobile User Experience..., Tablet User Experience..., Social Media Monitoring, Paper Prototyping, Heuristic Analysis, Management of small..., Customer Experience..., Fiddler, User Experience Testing, Multiple Project..., Behavior Analysis
Education
DeVry University Phoenix, AZ 2000 — 2001
B.S., I.T. w/Client Server emphasis, 3.63 CUM LAUDE
University of Arizona 1995 — 2000
B.S.B.A., Marketing, Major GPA: 3.65, Overall GPA: 3.65 CUM LAUDE
University of Cambridge 1997 — 1997
Course Work at St. Catharine's College, English & Humanities
NPower NY April 2013 - Present
NPower NY October 2011 - April 2013
MicroEdge July 2007 - May 2010
MicroEdge 2000 - 2008
Choice Hotels International November 1998 - April 2000
Marriott World Trade Center May 1997 - November 1998
Skills
Salesforce.com, Software Project..., Instructional Design, Training Programs, Training Delivery, Hands-on Training, User Documentation, Philanthropy, Microedge GIFTS, Public Speaking, Enterprise Software, SaaS, Product Management, Databases, Software Development, HTML, Data Analysis, Microsoft Office, Corporate Social..., Team Leadership
Education
Florida International University 1991 — 1993
Choice Hotels International April 2015 - Present
ITW / Industrial Packaging Group February 2014 - April 2015
Illinois Tool Works December 2010 - January 2014
Illinois Tool Works July 2008 - December 2010
Midwest Bank January 2004 - July 2008
CoVest Banc 1995 - 2003
Covest Banc January 1994 - January 1995
Skills
Risk Management, Compliance, IT Management, Mergers, Risk Assessment, Mergers & Acquisitions, Process Improvement, Security, Vendor Management, Leadership, Information Security, Operations Management, Business Intelligence, Strategic Planning, Business Strategy, IT Strategy, Networking, Disaster Recovery, Program Management, Business Continuity, Integration, Business Process..., Change Management
Education
DePaul University 1992 — 1994
Bachelor of Music, Voice
Western Michigan University 1986 — 1990
Delta Edmonton South Hotel & Conference Centre August 2012 - Present
Marriott International September 2010 - August 2012
Delta Edmonton Centre Suite Hotel October 2009 - August 2010
The Zuri Hotels & Resorts December 2008 - July 2009
Radisson Plaza Resort & Spa February 2006 - November 2008
Intercontinental The Grand Resort, Goa June 2004 - January 2006
Le Meridien Kovalam Beach Resort June 2002 - October 2003
Choice Hotels International 1991 - 1994
Skills
Hotels, Resorts, Rooms Division, Luxury, Laundry, Pre-opening, Guest Satisfaction, Hotel Management, Hospitality Industry, Opera, Guest Service, Front Office, Yield Management, Revenue Analysis, Micros, Hospitality Management, Hospitality, Customer Service
Education
American Hotel & Lodging Educational Institute 2009 — 2009
CRDE, Certified Rooms Division Executive
American Hotel & Lodging Educational Institute 2004 — 2004
CHHE, Certified Hotel Housekeeping Executive
Indira Gandhi National Open University 2001 — 2004
MBA, Human Reources
Delhi University 1988 — 1991
BCom, Economics
Institute Of Hotel Management, Catering Technology & Applied Nutrition, Pusa 1988 — 1991
Diploma In Hotel Management, Hotel Management
DTEA Senior Secondary School, Mandir Marg, New Delhi 1982 — 1987
12th, Science
Choice Hotels International Project Manager, InternationalChoice Hotels International2000 - 2007
Education
Institut de Management Hotelier International (IMHI) 1987 — 2004
ESSEC Business School 1996 — 1999
The Strathcona Hotel Downtown Toronto August 2006 - Present
InterContinental Hotels Group December 1999 - August 2006
Choice Hotels International January 1995 - August 1999
Hyatt Hotels Corporation September 1981 - August 1983
Skills
Tourism, Hotel Management, Food & Beverage, Hotels, Revenue Analysis, Hospitality, Hospitality Management, Pre-opening, Micros, Hospitality Industry, Food, Budgets, Customer Service, Team Building, Catering, New Business Development, Sales, Event Management, Rooms Division, Customer Satisfaction, Resorts, Strategic Planning, Management, Restaurant Management, Marketing, Negotiation, Restaurants, Fine Dining, Front Office, Banquets, Menu Development, Operations Management, Yield Management, Pre-opening experience, Lodging, Opening Hotels, Guest Service Management, Rooms Division...
Education
Institute Of Hotel Management 1978 — 1981
University of Delhi 1978 — 1981
Bachelor of Commerce (B.Com.)
University of Delhi 1976 — 1978
Bachelor of Science (BSc)
Kamwala Secondary School 1971 — 1976
GCE "O" levels
Northern Virginia Community College October 2014 - Present
Choice Hotels International December 2011 - June 2013
Choice Hotels International December 2010 - December 2011
Choice Hotels International January 1999 - January 2011
Skills
Account Management, Sales Management, Sales Process, Hospitality, Revenue Analysis, Salesforce.com, Hotels, Hospitality Industry, Sales, Leadership, Customer Satisfaction, Team Building, Lead Generation, Trade Shows, Management, Sales Operations, Customer Retention, Customer Service, CRM, Teamwork, Marketing, Business Development, Higher Education, Data Collection, CBORD
Education
Florida Institute of Technology
Master of Business Admin, Project Management
Washington Adventist University
Bachelor of Science (BS), Business Administration
Choice Hotels International April 2015 - Present
Choice Hotels International January 2005 - Present
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Revenue Analysis, Customer Service, Tourism, Franchising, Sales, Social Media, Microsoft Office, Team Building, Management, Yield Management
Education
Fairfield University 2000 — 2004
Bachelors, Communications, Applied Ethics
FCA - North America April 2015 - Present
MAHLE Behr USA February 2015 - April 2015
Daimler North America (Detroit Diesel) August 2014 - February 2015
Citibank North America October 2011 - July 2014
Choice Hotels International January 2011 - October 2011
Scottrade April 2009 - December 2010
Skills
Finance, Microsoft Excel, Financial Analysis
Education
University of Michigan-Dearborn 2014 — 2016
Master of Science (MS), Finance
Eastern Michigan University 2005 — 2010
Bachelor of Business Administration, Finance & Marketing, Dual Major
Mayo Clinic May 2006 - Present
Choice Hotels International September 1998 - September 2002
HCI International February 1997 - August 1998
Education
Eastern Virginia Medical School 2004 — 2006
M.S., Surgeon's Assistant
University of Mississippi 1989 — 1993
B.S., Hospitality
Coldwell Banker Residential Brokerage September 2012 - Present
Apostle Fitzgerald & Company October 2009 - August 2012
B&G Hotels, Inc August 2007 - October 2009
Mainstay Suites by Choice Hotels International January 2004 - August 2007
Choice Hotels International 1998 - 2007
Quality Inn by Choice Hotels International June 1998 - December 2003
Skills
Real Estate, Property Management, Hospitality, Budgets, Real Estate Development, Sales, Contract Negotiation, Forecasting, Asset Managment, Marketing, Income Statement, Leadership
Education
Lewis University 1994 — 1997
MBA, Business Administration
DePaul University 1984 — 1988
BS, Finance
Choice Hotels International November 2013 - July 2015
Loan Resolution Corporation January 2013 - October 2013
ClickSquared, Inc. May 2010 - January 2013
A New Leaf December 2008 - March 2010
SuperShuttle May 2008 - October 2008
DriveTime November 2007 - April 2008
Skills
SSIS, Relational Database..., Structured Query..., SQL Server Development, Data Warehouse..., T-SQL, Database Design, Database Development..., Technical Documentation, Communication, Organization Skills, Microsoft Windows, Microsoft Office, ETL, Data Warehousing, SSRS, Databases, Data Modeling, Microsoft SQL Server
Education
DeVry University 2001 — 2002
BS, Information Technology
University of New Hampshire 1996 — 2000
Bachelor of Arts (BA), Psychology
InterContinental Hotels Group April 2013 - Present
InterContinental Hotels Group April 2012 - April 2013
Candlewood Suites August 2000 - April 2012
Choice Hotels International May 1998 - August 2000
Principal Financial Group April 1995 - May 1998
Marriott International November 1986 - April 1995
Skills
Hotel Management, Revenue Analysis, Hospitality Management, Hospitality Industry, Hotels, Yield Management, Front Office, Pre-opening, Rooms Division, Property Management..., Micros, Catering, Lodging, Meeting Planning, Customer Satisfaction, Guest Service Management
Education
Des Moines Area Community College 1984 — 1986
AAS, Hotel & Restaurant Management
Indian Hills Community College 1981 — 1983
AA, General Education
Interstate Hotels & Resorts October 2008 - Present
Noble Management Group LLC October 2008 - October 2011
Topeka Independent Living June 2005 - September 2010
Choice Hotels International April 2007 - October 2008
Pizza Hut May 2004 - May 2005
Skills
Customer Service, Time Management, Management, Hospitality, Sales, Accounting, Accounts Receivable, Food & Beverage, Hotels, Finance, Banquets, Customer Satisfaction, Event Management
Education
Washburn University 2005 — 2007
General Education
DeVry University
Computer Information Systems
Quinn Johnston Henderson Pretorius & Cerulo October 2014 - Present
CliftonLarsonAllen October 2013 - March 2015
Morton Machining LLC September 2012 - September 2013
Crittenton Centers September 2009 - September 2012
Choice Hotels International September 2007 - January 2009
Extended Stay Hotels September 2001 - August 2007
Skills
Budgets, Hotels, Employee Benefits, Human Resources, Hospitality, Hotel Management, Hospitality Industry, Hospitality Management, FMLA, Strategic Planning, Team Leadership, Employee Management, Empowerment, Workers Compensation, Sales, Accounts Receivable, Accounts Payable, Non-profit Leadership, Grant Monitoring, Board Relations, Operations Management, Employee Relations, Outsourcing, Time Management, Hiring, Leadership, Employee Training, Payroll, Customer Satisfaction, Training, P&L, Team Building, Recruiting, Management, Customer Service, Account Management, Contract Negotiation, Marketing, Process Improvement, Public Speaking, New Business Development, Microsoft Office
Education
Eastern Illinois University 1998 — 2001
BS, Business Management, Hospitality Management
Eureka High School 1993 — 1997
Walt Disney World January 2008 - Present
Choice Hotels International August 2007 - October 2008
Walt Disney World January 2007 - August 2007
Education
Eastern Illinois University 2005 — 2009
Choice Hotels International August 2015 - Present
Choice Hotels International October 2014 - August 2015
SMCI March 2014 - October 2014
Colony American Homes April 2013 - March 2014
ConsultNet September 2012 - April 2013
CIGNA Voluntary Limited Medical Division (through Randstad Technologies) September 2011 - September 2012
Syntel December 2010 - September 2011
The 41st Parameter July 2009 - December 2010
Freeport Mcmoran Copper & Gold March 2008 - May 2009
Abbott Vascular Devices July 2006 - March 2008
Skills
Data Analysis, PMP, Business Analysis, Logical Data Modeling, Project Management, IT Service Management, SDLC, Agile Methodologies, Requirements Analysis, Data Warehousing, SQL, Microsoft SQL Server, Visio, Business Intelligence, Requirements Gathering, Program Management, Quality Assurance, Integration, Maximo, Systems Analysis, Process Improvement, Business Process, System Architecture, Vendor Management, ITIL, Databases, Testing, Oracle, Software Documentation, ERP, Enterprise Software, Leadership, CRM, Analysis, Software Project..., Web Services, Management
Education
Kennedy Western University 1998 — 2006
Software Engineering, MIS, Computer Science, Software Engineering
DeVry University Phoenix 1997 — 1998
Pre-Bachelors, MIS
CFA Institute July 2012 - Present
BECU 2010 - 2012
Independent Consultant 2009 - 2010
PetSmart 2006 - 2009
Savers 2003 - 2006
Conseco 2001 - 2003
Choice Hotels International 2000 - 2001
Hilton Worldwide 1999 - 2000
USF&G/The St. Paul Companies 1992 - 1999
Skills
Executive Compensation, Benefits Design, HRIS, Executive Pay, Employee Benefits, Deferred Compensation, Workforce Planning, Human Resources, Leadership Development, Employee Engagement, Onboarding, Payroll, Compensation & Benefit, Talent Management, Performance Management, Succession Planning
Education
DePauw University 1988 — 1992
BA, Communication, Minor in English Literature
Choice Hotels International October 2000 - Present
Skills
Software Quality..., Quality Assurance, Test Planning, Testing, Selenium, SDLC, Test Automation, Agile Methodologies, Quality Center, Manual Testing, Business Analysis, Regression Testing, Agile Testing, SQL, Requirements Analysis, User Acceptance Testing, Test Cases, Scrum, XML, Unix, SoapUI, Visio, Test Management, JIRA, Waterfall, Requirements Gathering, ClearQuest, Rally, Web Services API
Education
Dickinson State University 1993 — 1994
University of Phoenix
Bachelor of Science (BS), Computer Information Systems
Synagro 2013 - Present
Synagro 2013 - Present
Coventry Health Care, an Aetna Company 2012 - 2013
Choice Hotels International 2009 - 2011
Etrade Financial August 2005 - December 2007
Skills
Investments, Analysis, Treasury, Cash Management, Accounting
Education
Fairleigh Dickinson University
bachelor, Finance
HCA March 2015 - Present
Southeast Surgical Assistants February 2012 - March 2015
American Surgical Assistants November 2009 - February 2012
Mayo Clinic May 2006 - May 2009
Choice Hotels International September 1998 - September 2002
Skills
Surgery, Orthopedic, Endoscopy, Vascular Surgery, Minimally Invasive..., Plastic Surgery, Urology, Neurosurgery, Laparoscopic Surgery, Customer Service, Clinical Research, Operating Room, Reconstructive Surgery, Medicine, Robotic Surgery, Strategic Planning, Healthcare, Nursing, General Surgery, Operations Management, Healthcare Management, Team Building, Surgeons, Hospitals, Medical Devices
Education
Eastern Virginia Medical School 2004 — 2006
grad certificate, Surgical Assistant
University of Mississippi 1989 — 1993
B.S., Hotel/Restaurant Management
Choice Hotels International February 2015 - Present
RedPrairie/JDA April 2012 - February 2015
AQS, inc. June 2010 - January 2012
Skills
XML, VB.NET, C#, SDLC, Operating Systems, Microsoft SQL Server, Testing, SQL, Eclipse, .NET, Java, Visual Basic, Visual Studio, Software Development, Requirements Analysis, Agile Methodologies, Software Project..., Databases, Software Quality...
Education
Waukesha County Technical College 2008 — 2011
Arena Multimedia
Fergusson College
Home Source Rentals February 2011 - Present
Choice Hotels International January 2010 - January 2011
Infinity Financial Inc. June 2001 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Customer Satisfaction, Leadership
Education
DeVry University 2009 — 2012
Bachelor of Applied Science (BASc), Technical Management
Pittsburgh Technical Institute 2000 — 2002
Associate's degree, Marketing/Sales
Timberland February 2014 - Present
Timberland 2012 - 2014
Timberland 2008 - 2012
Timberland 2006 - 2008
Choice Hotels International 2002 - 2006
Skills
Merchandising, Forecasting, Apparel, Footwear, Trend Analysis, Retail, Management, Fashion, Inventory Management, Wholesale, Sales, Strategic Planning, Marketing, Budgets, Marketing Strategy, Change Management, Inventory Control, SAP, Supply Chain
Education
Fashion Institute of Technology 1996 — 1999
University of Maryland College Park
Major Defense Contractor August 2015 - Present
Accenture March 2014 - August 2014
IBM October 2007 - December 2013
HP Enterprise Services (EDS) December 2005 - September 2007
Savantage Solutions, Inc. March 2004 - February 2005
Verizon Enterprise Solutions October 2002 - March 2003
Choice Hotels International September 2001 - October 2002
Sprint September 2000 - April 2001
Freddie Mac August 1999 - August 2000
Digex 1996 - 1997
Skills
Solaris 2.5.1, 2.6, 7,..., Red Hat Linux, HP-UX, Servers, Unix, Networking, Infrastructure, Solaris, AIX, SAN, High Availability, Disaster Recovery, Data Center, Unix Shell Scripting, Storage Area Networks, Storage
Education
Dickinson College 1992 — 1996
Bachelor of Arts, Psychology
Choice Hotels International October 2008 - Present
Choice Hotels International October 2008 - Present
Acorn Media October 2007 - April 2008
Chevy Chase Mortgage October 2006 - September 2007
Skills
Microsoft Office, Data Entry, Administration
Education
Howard University 2005 — 2006
Edward Waters College 2004 — 2005
Choice Hotels International September 2010 - Present
Choice Hotels International December 2006 - September 2010
Thomson NETg September 2005 - November 2006
Discount Tire Company May 2004 - September 2005
CADTEL Systems Inc September 2000 - May 2004
Skills
Test Planning, Testing, Software Quality..., Unix, SDLC, Quality Assurance
Education
DeVry University 1999 — 2002
Bachelor of Science in Computer Information Systems
Choice Hotels International May 2010 - Present
National College of Business & Technology January 2010 - April 2010
University of Kentucky October 2005 - January 2010
Skills
Hotels, Hotel Management, Hospitality Management, Revenue Analysis, Hospitality, Pre-opening, Front Office, Food & Beverage, Resorts, Rooms Division, Yield Management, Banquets, Restaurants, Micros, Meeting Planning
Education
Eastern Kentucky University
Bachelor of Arts (B.A.), Political Science and Government
Ohio University
Political Science and Government
MSI Solutions April 2015 - Present
CVS Health October 2014 - March 2015
Arizona State University April 2014 - June 2014
Arizona Department of Revenue October 2013 - December 2013
ALW Sourcing, LLC March 2012 - July 2013
Choice Hotels International February 2011 - February 2012
Skills
Help Desk Support, GDS systems, BMC Remedy, Networking, Windows Desktop..., Linux, Network Security, Windows, Android, Cisco IOS, Active Directory, Call Center, Sales, Training, Microsoft Word, Technical Support, SharePoint Designer, Web Development, Web Design, Windows 7, Call Centers
Education
DeVry University 2010 — 2012
Bachelor of Science (BS), Computer and Information Sciences, General
Choice Hotels International August 2012 - Present
Sogeti November 2011 - August 2012
MxSecure 2005 - 2010
Skills
Software Development, Objective-C, iOS development, iPhone, iPad, Xcode, Mobile Applications, C#, .NET, ASP.NET, WinForms, Visual Studio, Windows software..., Web Development, JavaScript, HTML, CSS, Microsoft SQL Server, MySQL, SQL, XML, JSON, Delphi, C++, Eclipse, E-commerce, Rally, Web Services, ASP.NET MVC, jQuery
Education
DeVry University Phoenix 1999 — 2002
Bachelor of Science (B.S.), Computer Information Systems
Choice Hotels International July 1999 - March 2008
Wyndham City Center Hotel May 1996 - June 1999
Fidelio Software Corporation July 1995 - May 1996
Radisson Suite Hotel June 1993 - June 1995
Radisson Pan American Ocean Resort January 1990 - June 1993
Courtyard by Marriott June 1988 - May 1989
Kidder, Peabody & Co., Inc September 1987 - June 1988
Skills
Front Office, Hospitality
Education
Florida International University 1989 — 1991
Master's degree, Hospitality Administration/Management
University of Delaware 1983 — 1987
Bachelor's degree, Psychology
SkyTouch Technology October 2014 - Present
Choice Hotels International January 2008 - October 2014
Choice Hotels International June 1995 - December 1998
Choice Hotels International February 1993 - June 1995
Choice Hotels International February 1992 - February 1993
Choice Hotels International June 1991 - February 1992
Quality Inn Clarkston August 1990 - June 1991
Ramada Inn Lewiston April 1988 - August 1990
Allentown Restaurant/Motel October 1985 - August 1987
Skills
Hotels, Training, Tourism, Team Building, Customer Service, Hotel Management, Management, Human Resources
Education
University of Phoenix 2007 — 2009
Associate of Arts in Information Technology, Information Technology
American Hotel Motel Association 1996 — 1999
Hospitality Management Diploma, Hospitality Managemet
Eastern Oregon University 1987 — 1988
General Studies
American Busines May 2014 - Present
American Business May 2014 - Present
Northwestern Mutual June 2012 - May 2014
Choice Hotels International March 2011 - November 2012
Education
Florida College of Natural Health-Pompano Beach 2014 — 2015
Massage Therapy/Therapeutic Massage
Hilton Worldwide May 2014 - Present
Choice Hotels International April 2012 - May 2014
Delgado Community College January 2012 - May 2012
Skills
Hospitality, Customer Service, Journalism, Storytelling, Restaurants, Teamwork, Data Entry, Customer Satisfaction, Social Media, Telephone Skills, Sales, Fashion Blogging, Retail Sales, Marketing Communications, Playwriting, Book Writing
Education
University of New Orleans 2012 — 2013
Film and Theatre Arts, Communication and Media Studies
Delgado Community College 2009 — 2012
Associate's degree, Broadcast Journalism
Choice Hotels International May 2015 - Present
U-Haul International, Inc. February 2014 - May 2015
Hilton New Orleans Riverside October 2009 - July 2013
United States Air Force April 2009 - September 2009
New Orleans Hilton Riverside October 2003 - April 2009
Education
Delgado Community College 2005 — 2013
None, Registered Nursing/Registered Nurse, Sophomore