Cingular Wireless
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Founder: AT&T Parent organizations: AT&T, AT&T Communications Subsidiaries: Alltel, AT&T Mexico, Leap Wireless,
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Cingular Wireless Employees
verizon July 2004 - Present
Cingular Wireless September 2001 - June 2004
Skills
Online Advertising, Digital Media, OS X, Telecommunications, Mobile Technology, Product Management, Computer Hardware, Product Marketing, Team Leadership, Technical Support, Social Media, Visio, Social Networking, Android, Customer Experience, Email Marketing, Wireless, Cold Calling, Account Management, Google Analytics, Online Marketing, Microsoft Excel, Team Building, Mobile Applications, Customer Satisfaction, iPhone, Mobile Devices, Customer Retention, Sales Management, B2B, Call Centers, Windows, Troubleshooting, Cross-functional Team..., Digital Marketing, Facebook, Leadership, Marketing, Direct Sales, Social Media Marketing, Web Analytics, Management, Microsoft Office, Networking, Solution Selling, User Experience, Sales, Cloud Computing, Training, Project Management
Education
Cal State university-Ha 1990 — 1993
Bachelor of Arts (BA), Mass Communication/Media Studies
College of Alameda 1986 — 1989
Associate of Arts (A.A.), Social Sciences
Amazon.com February 2010 - Present
Wyndham Vacation Ownership November 2006 - February 2010
Cingular June 2004 - November 2006
Cingular Wireless August 2003 - June 2004
Skills
Call Center, Customer Satisfaction, Team Leadership, Team Building, Operations Management, Risk Management, Program Management, Customer Retention, Forecasting, Product Management, Training, Performance Management, Budgets, Coaching, Change Management, Six Sigma, Strategic Planning, Business Analysis, E-commerce, Leadership Development, SharePoint, CRM, Talent Acquisition
Education
Central Washington University 1996 — 1999
BA
Xerox HR Solutions, LLC October 2013 - January 2014
Xerox March 2013 - October 2013
Chiro One Wellness Centers July 2010 - July 2011
American College of Healthcare Executives September 2006 - July 2010
American College of Healthcare Executives January 2006 - September 2006
Comcast June 2005 - January 2006
Cingular Wireless July 2003 - January 2005
Skills
Marketing, Sales Management, Press Releases, Sales, Public Speaking, Customer Service, Microsoft Excel, Microsoft Word, Project Management, Management, PowerPoint, Outlook, Access
Education
Chicago State University
Bachelor of Arts Degree
Mark Thomas and Company, Inc. February 2012 - September 2014
Nolte Associates, Inc July 2005 - November 2011
Cingular Wireless March 2000 - July 2005
AT&T Wireless March 2000 - July 2005
Skills
Microsoft Office, Proposal Writing, Outlook, Microsoft Excel, CRM, Adobe Acrobat, Editing, Training, Customer Service, PowerPoint
Education
California State University-Sacramento
Bachelor of Arts, English
AT&T March 2015 - Present
CityUniversity of Seattle September 2012 - February 2013
City University of Seattle 2008 - 2010
AT&T Mobility May 2006 - September 2007
Cingular Wireless March 2005 - May 2006
Cingular Wireless June 2002 - March 2005
Cingular Wireless April 2001 - June 2002
Pacific Bell Wireless March 1996 - April 2001
Pacific Bell Mobile Services June 1996 - March 1999
Ericsson 1994 - 1996
Skills
Wireless, GSM, Computer Network..., 3G, Telecommunications, GPRS, Vendor Management, Cellular Communications, Wireless Networking, SS7, Mobile Devices, Program Management, TDMA, Integration, Project Management, 4G, Leadership, Testing, Project Planning, Analysis, IP, MS Project, TCP/IP, Troubleshooting, Mobile Technology, Team Leadership, LTE, Microwave, PMP, UMTS, HSPA, Switches, Mobile Communications, WiFi, Networking, RAN, Ethernet, Fiber Optics, Management, Product Management, Network Engineering, Transmission, System Deployment, Visio, Data Center, 2G, Software Documentation, Project Portfolio..., Cross-functional Team..., SharePoint
Education
City University of Seattle 2008 — 2010
Master of Science, Project Management
University of California, Santa Barbara 1985 — 1987
BS, Electrical & Computer Engineering
AT&T Mobility September 2009 - Present
Cingular Wireless 2001 - 2009
Cignal Global Communication February 1999 - September 2001
Cignal Global Communications 1999 - 2001
Cellular One Boston January 1997 - February 1999
Skills
Design Engineering, Telecommunications, Fiber Optics, Network Design, ATM, ATM networks, Wireless, UMTS, GSM, LTE, Switches, 4G, Cellular Communications, Optical Fiber, 3G, CDMA, VoIP, T1, MPLS, ATM Networks
Education
Northeastern University 1997 — 1999
Telecom Certificate, Telecommunications
Canisius College 1986 — 1991
BS, Human Resource Mngt
Alpha Flight Guru February 2011 - Present
Wachovia July 2008 - February 2011
E-Loan Inc February 2004 - July 2008
Cingular Wireless September 2000 - February 2004
Skills
Accounts Payable, Leadership, Social Networking, Strategic Planning, Social Media Marketing, Sales
Education
Chabot College 1998 — 2002
Business
Mt. Eden High School 1993 — 1997
Diploma, General Studies
Spectrum Brands March 2015 - Present
AppleOne Employment Services July 2014 - September 2014
Verizon Wireless December 2012 - May 2014
US Census Bureau 2009 - 2011
DS Water's of America March 2007 - September 2008
Cingular Wireless November 2006 - March 2007
Charter Communications January 2005 - November 2006
Metro One Telecommunications July 2001 - May 2003
Skills
Microsoft Word, Microsoft Excel, Typing at 40 word per..., Customer Service, Customer Satisfaction, Call Centers
Education
Citrus College
Associate of Art's, Social; Behavioral Sciences
Comcast/Xfinity March 2011 - Present
Construction Sales & Installation March 2008 - January 2011
Verizon July 2006 - January 2008
Cingular Wireless February 2004 - January 2006
MCI/Worlcom June 1995 - November 2003
Skills
Proven Successsful ..., Sales Management, Sales Operations, B2B, Customer Retention, Leadership, Contract Negotiation, Wireless, Selling, Account Management, Solution Selling, Management, Retail, Customer Service, Sales, Team Building, Direct Sales, New Business Development, Project Management
Education
College of DuPage
Business Administration and Management, General
Western Illinois University
Communications, Business, Telecom.
Hewlett-Packard June 2015 - Present
D. Ooh styling 2010 - Present
University of Arkansas at Little Rock October 2010 - June 2015
University of Arkansas at Little Rock October 2010 - June 2015
Verizon Wireless September 2009 - October 2010
BCBG Max Azria September 2008 - July 2009
Cingular Wireless August 2007 - May 2008
American Eagle Outfitters August 2002 - December 2007
Skills
Telecommunications, VoIP, Network Design, ITIL, Unified Communications, SIP, Cloud Computing, Troubleshooting, Integration, Unix Shell Scripting, Visio, Wireless Networking, Fashion Design, Visual Merchandising, Visual Styling, Management, Training, Customer Service, Microsoft Office, Program Management, Public Speaking, Leadership, Sales, Marketing, Microsoft Excel, Social Networking, PowerPoint, Networking, Event Planning
Education
Capella University 2014 — 2016
Master's Degree, Information Technology Project Management
University of Central Arkansas
Bachelors Degree, Business Marketing and Management
Parkview Arts Science magnet High school
DGI Supply - A DoALL Company April 2014 - Present
Technology Partners Inc. dba Imagine Software February 2013 - September 2013
NovaRad South January 2012 - December 2012
Contour Products, Inc. January 2008 - December 2011
CompUSA January 2003 - December 2008
Cingular Wireless April 2001 - December 2003
MCI Corporation January 1997 - April 2001
Skills
Account Management, Healthcare, Sales, Business Development, Strategic Consulting, Training, Territory Management, Mentoring, Hospitals, Home Medical Equipment, Clinical Research, Client Development, Time Management, Pricing Strategy, Medical Devices, radiology, Technology, Computer Industry, Telecommunications, New Business..., Territory Development, Value Based Selling, Technology Solutions, Strategic Sales, Sales Force Development, Salesforce Training, Radiology, Team Building, Customer Service, Management, Sales Management, Sales Operations, New Business Development, Negotiation, Strategic Planning, Product Development, Process Improvement
Education
US Navy 1993 — 2000
Seabees
Catawba Valley Community College
Business Administration and Management, General
Arkansas Blue Cross Blue Shield January 2006 - Present
Enterprise Rent-A-Car 2012 - 2013
Cingular Wireless November 2004 - July 2005
Custom Direct, Inc. August 1998 - November 2004
Skills
Insurance, Customer Service, Access, PowerPoint, Team Building, Training, Call Centers, Health Insurance, Data Entry, Microsoft Excel, Microsoft Word, Outlook, Coaching, Underwriting, Process Improvement, Public Speaking, Direct Patient Care, Microsoft Office, Research
Education
Central Baptist College
Organizational Management
Apple February 2015 - Present
AT&T Mobility June 2012 - January 2015
AT&T Mobility April 2011 - May 2012
AT&T March 2008 - April 2011
Cingular Wireless January 2005 - March 2008
Cingular December 2003 - December 2005
AT&T Wireless 2001 - 2003
Skills
Wireless, Direct Sales, Telecommunications, Account Management, Sales Operations, Sales Management, Customer Experience, Mobile Devices, Customer Service, Training, Project Management, Customer Retention, Solution Selling, Sales, Customer Satisfaction, Management, Sales Process, Leadership, Retail, Cross-functional Team..., Strategy, Product Management
Education
Central Washington University
Bachelor of Arts (B.A.), Law and Justice, Psychology
Western Washington University
AT&T Mobility July 2011 - Present
AT&T December 2007 - July 2011
AT&T wireless 2005 - 2007
Cingular Wireless May 2002 - August 2005
BellSouth Mobility 1998 - 2002
Skills
Software Quality..., Software Development, Management, Testing, Project Portfolio..., Data Warehousing, Mobile Devices, Project Management, Process Improvement, Test Planning, Product Development, Visio
Education
Cincinnati State Technical and Community College 1992 — 1993
associate, Nursing
college 1981 — 1984
Business
Kennesaw State University
software programming
Northrop Grumman Corporation October 2012 - Present
Apollo Group August 2010 - Present
Northrop Grumman Corporation September 2012 - February 2013
Northrop Grumman Corporation September 2011 - July 2012
Northrop Grumman Corporation November 2010 - October 2011
Business Computer Applications, Inc. December 2008 - November 2010
Kforce Inc. June 2006 - October 2008
Capricorn Systems December 2005 - May 2006
Cingular Wireless May 2005 - December 2005
Adecco Technical May 2004 - April 2005
Skills
Agile Methodologies, SDLC, Databases, SQL, Visio, Software Documentation, Integration, Data Analysis, Microsoft SQL Server, Program Management, XML, Business Intelligence, Software Development, Business Analysis, Testing, Oracle, CRM, Access, Business Process, Project Management, Analysis, Scrum, Data Warehousing
Education
Clark Atlanta University 1999 — 2001
M.S., Computer Science
Clark Atlanta University 1995 — 1999
B.S., Computer Science
Scrum Alliance, Inc.
Certification, ScrumMaster
University of Phoenix
Online Teacher's Certificate, UoPhx Online Classroom Facilitation
SunTrust Bank June 2014 - Present
T-Mobile August 2007 - September 2013
T-Mobile August 2007 - September 2013
Burger King Corporation 2011 - 2012
Cingular Wireless October 2003 - August 2007
IBM Global Services 2005 - 2007
Skills
Coaching, Training Delivery, Employee Training, Instructor-led Training, Performance Management, Sales, Technical Training, Call Centers, Training, Leadership Development, Instructional Design, Team Building, Organizational..., Management Development, Team Leadership, Time Management, Direct Sales, Retail, Customer Retention, Customer Experience, Customer Satisfaction
Education
Claflin University 1987 — 1991
Direct Energy November 2013 - Present
Direct Energy (Residential) February 2006 - October 2013
Direct Energy 2006 - 2008
Cingular Wireless 1999 - 2001
Comcast 1997 - 1999
Comcast 1995 - 1997
New York County District Attorney's Office 1983 - 1995
Skills
Energy, Mergers, Acquisition Integration, Customer Acquisition, Contract Negotiation, Legal Compliance, Compliance Management, Litigation, Process Improvement, Strategic Planning, Strategy, Management, Commodity Markets, Risk Management, Commercial Litigation, Mergers & Acquisitions, Contract Management, Analysis, Leadership
Education
New York University School of Law
JD
John Jay College of Criminal Justice
BA and MA, Criminal Justice
Optometrist Office June 2014 - Present
Expedia, Inc. January 2014 - June 2014
Delbert Services Corporation October 2012 - January 2014
Hertz August 2011 - October 2012
Auto Club of Southern California September 2006 - May 2011
Cingular Wireless December 2002 - September 2006
Skills
Customer Service, Call Centers, Sales, Customer Satisfaction, Customer Experience, Microsoft Word, Teamwork, Time Management, Troubleshooting, Telephone Skills, Outlook, Microsoft Office, Administrative..., Fax, 10 Key, Customer Support, Phone Etiquette, Data Entry, Front Office, Vision Insurance, Supervisory Skills, Invoicing, Electronic Payment..., Medical Terminology
Education
College of Southern Nevada 2015 — 2019
Pre-Nursing Studies
Buena Park High School 1999 — 2000
Diploma, General Studies
Tustin High School 1996 — 1999
General Studies
Kimpton Hotels of Alexandria, VA December 2012 - Present
Dhiel Landscaping April 2006 - October 2012
Cingular Wireless March 2002 - August 2002
Circuit City February 2001 - March 2002
Skills
Customer Service, Team Building, Microsoft Office, Management, Sales, Microsoft Word, Customer Satisfaction, Inventory Management, Team Leadership, Process Improvement, Sales Management, Time Management, P&L, Retail
Education
University of Maryland University College 2014 — 2017
Bachelor of Science (BS), Computer Systems Networking and Telecommunications, Currently a 4.0 but still in progress.
College of Southern Maryland
Information Technology
L Salon & Color Group 2007 - Present
Hillsdale Shopping Center November 2001 - July 2007
Cingular Wireless 2006 - 2007
Skills
Cell Culture, Lifesciences, Biotechnology, Molecular Biology, PCR, Cell Biology, Biochemistry, Gel Electrophoresis
Education
San Francisco State University 2010 — 2012
Bachelor of Arts (B.A.), Biology, General
College of San Mateo 2005 — 2007
Bachelor of Arts (B.A.), Biology, General
Foothill College 2001 — 2003
Biology, General
Clearpath, Inc. July 2013 - Present
Channel Performance, Inc. April 2008 - July 2013
Kulabyte September 2006 - September 2011
Insight Development Group, Inc. December 2009 - May 2010
Footballers FC September 2006 - December 2009
Blue Clover April 2005 - September 2006
Cingular Wireless August 1999 - April 2005
Skills
Video Marketing, Search Marketing, Sales Funnel Systems..., Social Media Marketing, Sales Process, Leadership, Interactive Media, Start-ups, SEM, Customer Service, Digital Media, Technology, Marketing Strategy, Entrepreneurship, SEO, Social Media, Lead Generation, Email Marketing, Strategic Partnerships, Product Management, Product Marketing, Market Research, Lean Startup, Social Networking, B2B, Marketing Communications, Marketing, Advertising, New Business Development, Product Development, Management, Sales Operations, Sales, Strategy, Business Development, CRM, Strategic Planning, Online Marketing, Online Advertising, Team Building, Business Strategy
Education
Capella University 2002 — 2004
MBA, Organizational Leadership
University of the Incarnate Word 1993 — 1997
BS, Sports Business Management & Marketing
Everyday Dishes & DIY December 2012 - Present
The Metropolitan Cooking & Entertaining Show May 2011 - November 2012
Marketplace Events, LLC September 2004 - May 2011
Cingular Wireless January 2004 - September 2004
Full Circle Studios April 2000 - October 2003
Skills
Event Management, Proposal Writing, Customer Service, Trade Shows, Event Marketing, Event Planning, Special Events, Sponsorship, Sales, Social Media, Advertising, Marketing, New Business Development, Email Marketing, Facebook, B2B, Strategy, Editing, Social Media Marketing, Business Development, Retail, Social Networking, Marketing Communications, Marketing Strategy, Online Advertising, Online Marketing, Integrated Marketing, Lead Generation, Digital Marketing, Direct Marketing
Education
Canisius College 1996 — 2000
Bachelor of Arts, Communication Studies; Television Production
AT&T September 2013 - Present
AT&T August 2010 - September 2013
AT&T 2010 - 2010
AT&T 2009 - 2010
AT&T October 2006 - October 2009
Cingular Wireless October 2003 - October 2006
Wireless Facilities, Inc June 2000 - September 2003
AT&T Wireless January 1997 - June 2000
Odelia Pacific Corporation 1994 - 1995
Skills
Telecommunications, Wireless, UMTS, 3G, Vendor Management, 4G, Program Management, Cross-functional Team..., LTE, Cellular Communications, RAN, GSM, Project Management, Project Planning, Management, Business Development, Networking, Mobile Communications, Testing, CDMA, Mobile Devices, Optical Fiber, PMP, Enterprise Software, Strategy, Fiber Optics, WiMAX, Managed Services, IP, Wireless Networking, Network Design, Integration, Product Management, Microwave, System Deployment, VoIP, RF, Technology Integration, DAS, IPv6, Product Rationalization, Acquisition Integration, Data Integration, Big Data, Data Analysis, Data Management, Strategic Planning, Business Planning, Market Planning, Mergers & Acquisitions
Education
Central Washington University 1995 — 1997
B.S.
Tricon Resturants Int'l. - YUM! April 1999 - May 2005
Cingular Wireless 2000 - 2005
at&t 2000 - 2003
Tricon Rest. Int'l 1998 - 2000
Education
Collin County Community College 1994 — 1995
Holland America Line June 2007 - Present
ATT June 2000 - June 2007
Cingular 2005 - 2007
AT&T 2000 - 2007
Cingular Wireless 1998 - 2007
US Navy September 1977 - September 1997
Skills
Database Administration, Windows, Software Development, Oracle, RMAN, Databases, AIX, Shell Scripting, Data Guard, Software Project..., SDLC, VMware, Operating Systems, Oracle Enterprise..., Microsoft SQL Server, Enterprise Architecture, Solaris, Disaster Recovery, Programming, Database Design, System Administration, Linux, High Availability, IT Management, Agile Methodologies, Unix, Troubleshooting, Solution Selling, ETL, Requirements Analysis, Web Design, SQL Tuning, Virtualization, Data Warehousing, PL/SQL, Performance Tuning, Windows Server, Integration, Data Center, ITIL, Grid Computing, Oracle Application..., Unix Shell Scripting
Education
Chapman University 1983 — 1988
sapphire consulting ltd ConsultanteSecuritel2014 - Present
eSecuritel 2014 - 2014
eSecuritel 2013 - 2013
GENCO 2012 - 2013
Brightstar Corp. 2012 - 2013
Brightstar Corp. 2011 - 2012
Touchstone Wireless 2010 - 2010
Brightpoint 2008 - 2009
AT&T Mobility 2008 - 2008
Cingular Wireless 2005 - 2008
Skills
Management Consulting, Business Strategy, Process Improvement, Acquisition Integration, Supply Chain Management, Operations Management, Restructuring, Logistics, Vendor Management, Telecommunications, Strategy, Business Transformation, Business Process..., Business Process, Cross-functional Team..., Start-ups, Product Management
Education
Campbell University 1992 — 1994
MBA, Finance, Marketing
Ohio University 1987 — 1991
BBA, Business Management
Comcast Business January 2007 - Present
Cingular Wireless December 2002 - September 2003
Observer Eccentric and Hometown Newspapers October 2000 - July 2002
McPherson Hospital March 1995 - September 2000
Skills
Telecommunications, Cold Calling, Selling, MPLS, Lead Generation, Sales Management, Sales, Negotiation, Account Management, B2B, New Business Development, Networking, Customer Satisfaction, SaaS, Sales Operations, Managed Services, Training, Direct Sales, Salesforce.com, Team Building, Solution Selling, Customer Experience, Customer Retention, Marketing, Sales Process, Strategic Partnerships, Sales Presentations, Call Centers, Business Development, CRM, Building Relationships, Team Leadership, Customer Service, Wireless, VoIP, Advertising
Education
Cleary University 1999 — 2001
BBA, Business Management
Capital One Auto Finance March 2007 - Present
Cingular Wireless September 2005 - March 2007
Williams Communications October 2000 - November 2003
WorldCom December 1998 - November 2003
WilTel Communications December 1998 - November 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, MS Project, PowerPoint, Visio, Visual Basic, Management Consulting, Consulting, Strategic Consulting, Process Consulting, Training, Training Delivery, Instructor-led Training, Hands-on Training, Communication Training, Trainers, Train the Trainer, Certified Trainer, Leadership Trainer, Experienced Trainer, Train the Trainer..., Dynamic Trainer, Train the Trainer..., Learning Management, Organizational Learning, User Documentation, New Hire Orientations, New Hire Training, New Hires, New Hire Programs, New Hire Processes, Mentoring New Hires, Technical Writing, Creative Writing, Speech Writing, Call Centers, Customer Service, Outsourcing, Leadership, Vendor Management, Team Building, Management, Process Improvement, Risk Management, Project Management, Team Leadership, Coaching, Banking, Finance
Education
Collin County Community College 2015 — 2020
Bachelor of Business Administration (BBA), Business Administration and Management, General
Oklahoma State University 2006 — 2012
Business Administration and Management, General
Tulsa Community College 1994 — 2012
Amtrak October 2008 - Present
Cingular Wireless November 2005 - August 2006
Education
Clarion University of Pennsylvania 1995 — 1999
B.S., Accounting
Harley-Davidson Financial Services April 2007 - Present
Harley-Davidson Financial Services April 2007 - Present
PFS WEB April 2006 - November 2006
Cingular Wireless August 2003 - October 2005
Skills
Outlook, Customer Service, Training, Process Improvement, Call Center, Credit, Avaya, Vendor Management, Customer Experience, Coaching, Sales, Management, Software Documentation, Leadership, Customer Satisfaction, Relationship Management, Banking, Operations Management, Team Building, Call Centers, Customer Retention, Microsoft Excel, Team Leadership, Microsoft Word, PowerPoint, Risk Management, Strategic Planning, Financial Analysis, Budgets
Education
Collin County Community College 2011 — 2015
Associate of Science (AS), Legal Assistant/Paralegal
Collin County Community College 2011 — 2015
Bryan Adams High School 1996 — 2000
Landmark Management Group, LLC April 2014 - December 2014
Arcana Insurance Services, LP February 2011 - January 2014
Hilton Worldwide March 2007 - February 2011
Tekelec December 2003 - March 2007
Cingular Wireless September 1996 - October 2003
PageMart 1993 - September 1996
Skills
Call Center, Telecommunications, VoIP, IT Management, Cisco Technologies, Disaster Recovery, Windows Server, Network Design, Project Management, Active Directory, Security, Software Documentation, Servers, Vendor Management, Technical Support, Troubleshooting, Windows 7, Hardware, VMware, IT Operations, Computer Hardware, Citrix, Windows, Operating Systems, Microsoft Exchange, DHCP, Help Desk Support, SDLC, Microsoft Technologies, System Administration, VMware ESX, Network Administration, Call Centers, XP, Networking, Data Center, VPN, Cloud Computing, Integration, SharePoint, Visio, Windows XP
Education
University of Phoenix 2001 — 2005
Bachelor of Science (BS), Business Management
Coe College 1985 — 1987
n/a, Computer Science
ADP January 2014 - Present
ADP February 2013 - January 2014
ADP September 2012 - February 2013
ADP February 2012 - September 2012
ADP March 2010 - February 2012
ADP August 2009 - March 2010
ADP October 2006 - August 2009
Employease January 2006 - October 2006
Cingular Wireless January 2000 - June 2004
Ameritech Cellular May 1998 - January 2000
Skills
UNIX Administation, IP Networking, Network Security, Firewall-1, Cisco IOS, Cisco PIX/ASA Firewalls, Linux, Red Hat Linux, Suse, VMware ESX, Mac OS X, Unix, Perl, C, TCP/IP, Cisco, Firewalls, Troubleshooting, System Administration, Apache, DNS, Network Administration, VMware, RedHat, Virtualization, Cisco Technologies, Programming, IP, Switches, Security, Web Applications, Disaster Recovery, Network Design, Networking, Network Engineering, Data Center, Splunk
Education
Parkland College 1989 — 1990
Digital Electronics
College of Lake County 1981 — 1985
Computer Science
Northern Illinois University 1977 — 1980
Math/Computer Science
AT&T Mobility March 2013 - Present
RTE Associates, Inc. March 2004 - March 2013
Cingular Wireless December 2000 - December 2003
BellSouth Cellular Corp. August 1999 - November 2000
BellSouth Telecomunications January 1992 - July 1999
BellSouth Business Systems October 1987 - December 1991
BellSouth Services Corp. January 1984 - September 1987
AT&T Corp./BellCore June 1982 - December 1983
Skills
Strategic Planning, P&L, E-commerce, New Business Development, Management Consulting, Business Strategy, Account Management, Budgeting, Problem Solving, Team Building, Product Development, Cross-functional Team..., Marketing Strategy, Sales Management, Vendor Management, Product Management, Telecommunications, Budgets, Leadership, Sales Operations, Strategy, Business Development
Education
Louisiana State University 1975 — 1977
Certificate
Christian Brothers University 1969 — 1974
BS
Purdue Pharmaceuticals January 2013 - July 2014
Quintiles February 2012 - November 2012
Treasures To Cash August 2011 - February 2012
PDI, Inc. August 2010 - March 2011
U S CENSUS BUREAU March 2010 - June 2010
Pfizer January 2005 - January 2009
CINGULAR WIRELESS January 2003 - January 2005
Abbott January 1989 - January 2003
Education
Carthage College
BA, Business Administration & Marketing
Carthage College
BA, Business / Marketing
SimplexGrinnell August 2011 - Present
Keystone Staffing Inc April 2009 - October 2011
Express Scripts May 2011 - August 2011
Keystone Staffing Inc April 2009 - May 2011
Signature Staffing Inc May 2008 - February 2009
Axiant LLC February 2006 - February 2008
Cingular Wireless August 2004 - December 2005
Harrisburg Housing Authority July 2004 - August 2004
Pitney Bowes January 2001 - January 2002
Armstrong Installation Products January 2000 - January 2001
Skills
Microsoft Office, Adobe Creative Suite, HTML, HTML emails, Blogging, Constant Contact, Survey Monkey, Meeting Planning, Customer Service, Customer Retention, Facebook, LinkedIn, AS400, SAP, Copy Editing, Proofing, Photoshop, Spanish, Russian, Japanese, Filemaker Pro, Database Design
Education
Capital College, Pennsylvania State University 1994 — 1996
BS, Marketing
HACC, Central Pennsylvania's Community College 1993 — 1994
Transfer, Business Administration
College of Southern Maryland 1991 — 1993
Transfer, Engineering, Business Administration
Ericsson March 2013 - Present
Ericsson June 2011 - February 2013
Huawei August 2008 - May 2011
HUAWEI TECHNOLOGIES CANADA CO., LTD. August 2008 - April 2011
Cingular Wireless November 1999 - July 2007
Fido 1996 - 1999
Skills
PMO, Integration, Commissioning, GSM, CDMA, RAN, Telecommunications, UMTS, 3G, LTE, WCDMA, Vendor Management, Mobile, Contract Management, Project Delivery, Wireless, Program Management, Contract Negotiations, Change Management, Service Delivery, Scope Management, GPRS, Project Planning, Wireless Networking, Resource Management, Project Execution, Rollout, Vendor
Education
Canadore College 1990 — 1992
Telecommunication
City of Abilene, Texas September 2004 - Present
Cingular Wireless July 2003 - July 2004
U.S. Cellular May 2000 - July 2003
Skills
Medical Billing, Public Health, Primary Health Care, Contract Management, Payroll, Accounts Receivable, Invoice Processing, Medicaid Managed Care, Medicaid, Family Planning, Policy Review, State Reporting, Health Policy, Healthcare Management
Education
University of Phoenix 2009 — 2011
Bachelor's of Science, Health Administration
Cisco College 2005 — 2009
n/a, Applied Science
Southwest Texas Junior College 2000 — 2003
none, Applied Science
Presales Engineering Technical Sales Consulting Software Solutions March 2013 - Present
NCR Corporation September 2011 - March 2013
Pegasystems 2007 - 2011
Cingular Wireless 2003 - 2005
BroadVision 1998 - 2002
Spaceworks 1996 - 1998
Skills
Enterprise Software, SaaS, Pre-sales, Enterprise Architecture, Solution Selling, Product Management, Professional Services, E-commerce, Selling, Requirements Analysis
Education
Capitol College 1984 — 1989
Bachelors, Electronic Engineering Technology
Time Warner Cable Business Class 2013 - Present
Cox Business 2008 - 2013
AT&T Mobility 2007 - 2008
Verizon Wireless 2006 - 2007
Sprint Nextel 2004 - 2006
Cingular Wireless 2001 - 2004
Skills
Sales, Competitive Analysis, Strategic Planning, Coaching, Market Analysis, Training, Recruiting, Telecommunications, Solution Selling, Wireless, Broadband, Direct Sales, Sales Management, SIP Trunking, Call Center
Education
College of Southern Nevada 1999 — 2001
AT&T 2008 - Present
AT&T January 2007 - 2008
AT&T Wireless March 2006 - 2008
Cingular Wireless January 2006 - January 2007
Lionbridge/Veritest 2004 - 2006
Symbio 2003 - 2005
MindSpring 1999 - 2003
Skills
Mobile Devices, Budgets, System Deployment, Product Management, Testing, Wireless, Telecommunications, Web Applications, Program Management, Cross-functional Team..., SDLC, Mobile Applications, Customer Service, Strategic Partnerships, LTE, Vendor Management, Project Management, Usability Testing, Integration, Process Improvement, Mobile Technology, Software Project..., Marketing Strategy, VoIP, Agile Methodologies, Agile Project Management, Cellular Communications, Cloud Computing, Scrum, CRM
Education
City University of Seattle 2010 — 2016
Bachelor of Science (B.S.), Communication
The Philipp University of Marburg 1993 — 1998
Gymnasium Papenburg 1990 — 1993
Abitur, English and German Literature
Gymnasium Brauweiler
Javaji October 2011 - Present
Cingular Wireless 2007 - November 2011
AT&T 2000 - 2007
Pac Bell Wireless 1999 - 2000
Education
City College of San Francisco 1973 — 1977
AS
Nik entertainment October 1999 - Present
Cingular Wireless 2004 - March 2007
Cingular Wireless 2004 - 2005
Skills
Social Media, Social Networking, Event Planning, Music, Public Speaking, Marketing, Fundraising, Social Media Marketing, Public Relations, Event Management, Entertainment, Press Releases, Editing, Facebook, Sales, Copywriting, Adobe Creative Suite, Graphic Design, Creative Direction, Photography, Email Marketing, Music Production, Singing, Rock, Piano, Percussion, Vocalist
Education
Auburn High
Auburn High
BOCES
Cayuga County Community College
Katharine Garth Marketing April 2013 - Present
Conservation Services Group October 2011 - February 2013
Conservation Services Group 2007 - 2011
Elavon, Inc. 2004 - 2007
Cingular Wireless 2001 - 2004
Cingular Wireles 2001 - 2002
Skills
Strategic Planning, Business Development, Media Planning, Proposal Writing, Copywriting, Copy Editing, Brand Developement, Brand Management, Project Management, Marketing Automation, Advertising Management, Market Research, Market Analysis, Content Management, Cost-effective Solutions, Department Budgeting, Ap Style, SharePoint, Account Management, Salesforce.com, Microsoft Office, Adobe Creative Suite, Brand Development, Advertising, Product Marketing, Marketing, Sustainability, Marketing Strategy, Energy Efficiency, Program Management, Strategy, Email Marketing, Newsletters, Direct Mail, Online Marketing, CRM
Education
College of Charleston 1996 — 2000
Bachelor of Science and Business Administration, Business Administration
KPMG July 2013 - Present
Microsoft April 2011 - July 2013
Hello Scheduling June 2009 - January 2013
AT&T Mobility March 2010 - April 2011
Self 2001 - 2011
Socrata May 2008 - October 2009
Boom Bucket Mobile November 2005 - August 2009
Frog Design April 2007 - May 2008
Avenue A - Razorfish October 2005 - April 2007
Cingular Wireless October 2004 - October 2005
Skills
User Experience, Interaction Design, User Interface Design, Information Architecture, User-centered Design, User Experience Design, Information Design, Usability, Mobile Devices, Product Design, Design Thinking, Design Strategy, User Research, Heuristic Evaluation, Creative Direction, User Scenarios, Team Leadership, Product Development, Experience Design, Persona, Concept Development, Mobile Design, Product Management, Human Computer..., Mobile Applications, User Interface, Service Design, Design Management, Product Planning, Management, Business Model..., New Product Ideation, Strategic Design, Team Management, Design Planning, Product Strategy, Design Leadership, Innovation Strategy, Management Consulting, Product Innovation, Innovation Management, Innovation Consulting, Strategic Consulting, Digital Strategy, Change Management, Digital Transformation, Digital Trends, Motivational Design, Lean Startup, Agile Methodologies
Education
Carnegie Mellon University 1999 — 2001
Master of Design in Interaction, Interaction Design
University of Washington 2007 — 2008
Certiticate in Design Firm Leadership and Management, Design Management
University of Colorado Boulder 1993 — 1998
B. Environmental Design, Architecture
Northwest School of Wooden Boatbuilding
Cert, Boatbuilding
Indiana University - Kelley School of Business 2015 — 2016
Master’s Degree, MS, Strategic Management
The Facility Solution March 2014 - Present
Cash and Associates, CPA August 2011 - March 2014
Spartanburg Regional Healthcare System March 2010 - May 2011
Carolina Medical Affiliates January 2008 - September 2009
Spartanburg Steel Products June 2006 - January 2008
Cingular Wireless September 2005 - June 2006
American BOA September 1998 - September 2005
Alimenta Commodities, LLC July 1996 - September 1998
Reeves Brothers, Inc. August 1994 - June 1996
Skills
Financial Reporting, Financial Analysis, Forecasting, Accounting, Budgets, Healthcare, Auditing, Hospitals, Process Improvement, Bookkeeping, Access, Accounts Receivable, SAP, Microsoft Excel, Payroll, Cost Accounting, Outlook, Microsoft Office, Microsoft Word, Analysis, PowerPoint, Inventory Management, Leadership, Data Analysis, Strategic Planning, Management, Customer Service, Team Building, Operations Management, Vlookup, Month End Close, Journal Entries, QuickBooks, UltraTax, Pivot Tables, AS400 system, Bank Reconciliation, Cash Flow, Income Statement, Balance Sheet, General Ledger, Accounts Payable, Finance, Training, Financial Statements, Employee Benefits, Fixed Assets, Internal Audit, Tax, Nonprofits
Education
Clemson University - College of Business and Behavioral Science 1993 — 1994
Bachelor's degree, Accounting
Clemson University - College of Business and Behavioral Science 1986 — 1992
Bachelor's degree, Finance and Financial Management Services
Georgia State University
Master of Business Administration (MBA), Accounting and Business/Management
Various Temporary Assignments April 2010 - Present
Professional Service Group - Camden October 2009 - Present
FLUOR CORPORATION April 2008 - May 2009
FLUOR CORPORATION October 2006 - April 2008
DVFS/Allianz Life November 2002 - August 2006
Cingular Wireless July 2000 - September 2002
FLUOR CORPORATION January 1996 - June 2000
FLUOR CORPORATION January 1994 - January 1996
FLUOR CORPORATION January 1989 - January 1994
STONE & WEBSTER ENGINEERING CORP November 1979 - January 1989
Skills
Administration, Budgets, Call Centers, Contract Negotiation, Databases, Engineering, Facilities Management, IP, IT Service Management, Lotus Notes, Management, Microsoft Office, Move, Networking, Process Improvement, Procurement, Project Management, Project Planning, Proposal Writing, Recruiting, Retail, Security, Software Documentation, Start-ups, Strategic Planning, System Administration, Team Building, Telecommunications, Time Management, Training, Troubleshooting, Vendor Management
Education
Camden County College 1976 — 1977
Art/Art History
Interior Planning & Decoration TechnologyThe Williamson Free School of Mechanical Trades 1973 — 1976
Associate of Science, Specialized Technology
Mossy Honda 2015 - Present
Service Radius February 2015 - June 2015
Healthcare Training Institute 2011 - February 2015
Northwestern Mutual Financial Network May 2011 - August 2011
Amboy Bank June 2006 - January 2008
Cingular Wireless January 2004 - February 2007
Skills
Loans, Banking, Microsoft Office, Budgets, Outlook, Access, Financial Analysis, Finance, Management, Analysis, Accounting, Negotiation, Strategic Financial..., Financial Modeling, Financial Risk, Sales Process, Project Management, Credit Analysis, Portfolio Management, Account Management, Microsoft Excel, Marketing Strategy, PowerPoint, Sales, Team Leadership, Strategic Planning, Teamwork, Research, Customer Service, Microsoft Word, Social Media, Marketing, Market Research, Vendor Management, Sales Management, Team Building, Process Improvement
Education
Central Michigan University 2009 — 2011
BA, Marketing, Logistic Management, 3.0
self employed July 2014 - Present
Cobb Landmarks and Historical Society Inc November 2009 - May 2014
Cingular Wireless 2003 - 2008
ATT 1985 - 2000
Skills
History, Fundraising, Community Outreach, Research, Strategic Planning, Museums, Program Development, Editing, Microsoft Office, Event Management, Nutrition, Nutritional Counseling, Public Relations, Leadership Development, Grant Writing, Public Speaking, Community Development, Nonprofits, Teaching, Leadership, Newsletters, Customer Service, Higher Education, Social Media
Education
Scuola di Italiano Il Sasso
Italian Language and Literature
Institute of Transformational Nutrition
Certified Transformational Nutrition Coach, Foods, Nutrition, and Wellness Studies, General
Georgia State University 2006 — 2010
Masters, Heritage Preservation
Centenary College of Louisiana 1977 — 1980
BS, Accounting
Strategic Resources, Inc. (SRI) June 2013 - Present
SAIC June 2010 - June 2012
Combat Support Associates June 2010 - February 2011
KBR, Inc. Kellogg Brown & Root February 2008 - July 2009
Katam & Associates April 2007 - January 2008
Cape Fear Staffing April 2006 - April 2007
Maytag Aircraft February 2005 - February 2006
Cingular Wireless June 2001 - February 2005
Skills
Logistics, Transportation, Inventory Management, Military, Leadership, Procurement, Management, Human Resources, Government, Forklift Operator, Warehousing, Security, Process Scheduler, Time Management, Customer Service, Data Entry, Shipping, Teamwork, Administrative..., Distribution Center..., Interviews, Office Management, HAZMAT Certified (Ammo...
Education
Central Virginia Community College
General Undergraduate Studies
E.C. Glass HIgh
Liberty University
General Undergraduate Studies
T-Mobile November 2010 - Present
Verizon Wireless April 2007 - June 2009
Nextel Partners July 2005 - February 2007
Cingular Wireless May 2003 - May 2005
Cingular Wireless May 2000 - May 2003
Office Depot 1998 - 2000
Walmart 1996 - 1998
Skills
Sales Operations, Customer Retention, Customer Experience, Sales, Direct Sales, Leadership, P&L Management, Retail, Training, Telecommunications, CRM, Sales Management, Coaching, Account Management, Team Building, Strategic Planning, Customer Service, Marketing, New Business Development, Sales Process, Team Leadership, Leadership Development, Selling, Human Resources, Hiring, Solution Selling, Talent Management, Project Planning, Store Management, Cross-functional Team..., Full P&L Responsibility, Succession Planning, Highly Effective Teams, Channel Strategy, Field Operations, Asset Managment, Landlord, Profit, Asset Management, Inventory Management, Operations Management, B2B, Employee Training, Retail Sales, Recruiting
Education
Campbellsville University 1989 — 1993
Bachelor of Science (B.S.), Psychology
Armor April 2015 - Present
Capital One Auto Finance February 2013 - April 2015
Santander Consumer USA Inc. July 2012 - February 2013
iRise March 2011 - July 2012
iOLAP April 2010 - March 2011
Amdocs June 2005 - April 2010
Cingular Wireless November 2002 - June 2005
Skills
iRise Certified Modeler, SDLC, Microsoft Office, Business Analysis, SQL, SnagIt, Visio, Integration, Pre-sales, Agile Methodologies, Data Warehousing, SharePoint, Business Requirements, Software Development, Process Improvement, Analysis, Requirements Gathering, Oracle, Business Process..., Program Management, Software Project..., Business Process, Business Intelligence, MS Project, Requirements Analysis, Agile Project Management, Systems Analysis, Data Modeling, Enterprise Architecture
Education
The University of Texas at Dallas - School of Management 2002 — 2004
Business Management
Collin County Community College 1998 — 2002
Associate of Science (AS)
PrimePay June 2015 - Present
PrimePay January 2015 - June 2015
T-Mobile March 2011 - January 2015
T-Mobile April 2010 - March 2011
T-Mobile December 2008 - March 2011
XO Communications October 2007 - December 2008
Cingular Wireless May 2000 - October 2007
Skills
Team Leadership, Organizational Design, Project Implementation, Cold Calling, Sales, Networking, Marketing, Outside Sales, Advertising, Training, Management, Publicity, Features, VoIP, Managed Services, Wireless, Sales Process, Business Development, Leadership, Solution Selling, Contract Negotiation, Direct Sales, Telecommunications
Education
University of West Los Angeles, School of Law 2002 — 2005
Juris Doctorate, Law
California State University of Long Beach 1999 — 2001
Bachelor of Arts, Literature
Colorado State University 1998 — 1999
English
City of San Diego February 2014 - Present
U.S. Coast Guard July 2003 - Present
Six6igma Solutions November 2013 - July 2014
DSFG/PSGS October 2008 - January 2014
US Federal Government 2008 - 2008
Cingular Wireless 2000 - 2003
Unisource Worldwide, Inc. 1999 - 2000
Skills
Cisco IOS, Microsoft Office, Large Scale Deployments, Military Operations, Scripting, Technical Analysis, Team Leadership, Complex Systems, IT Strategy, Ubuntu, Time Management, ITIL, Security Clearance, CompTIA, Network, Force Protection, Military Experience, Systems Engineering, Microsoft Certified..., BMC Remedy, LAN-WAN, System Administration, System Deployment, Networking, Active Directory, Information Assurance, Military, Servers, Network Administration, Government, DoD, Security+, Troubleshooting, Windows 7, Cisco Routers, Network Security, Computer Security, Information Security, Switches, CISSP, Disaster Recovery, Vulnerability Assessment, Network Engineering, VMware, Windows Server, Cisco Technologies, Infrastructure, Hardware, DNS, Security
Education
National University 2013 — 2016
Management Information Systems B.S./M.S.Program, Management Information Systems, General
Massachusetts Institute of Technology 2007 — 2009
OpenCourseware instructional classes
Carnegie Mellon University's College of Engineering 2008 — 2008
Computer Systems Networking and Telecommunications
Vincennes University 2005 — 2005
General Studies
Berks Technical Institute 1999 — 2001
Network Engineering, Computer Science
Verizon Wireless August 2013 - Present
Verizon Wireless Middlesex County and June 2010 - August 2013
Verizon Wireless February 2006 - June 2010
Verizon Wireless July 2008 - May 2009
Verizon Wireless June 2005 - February 2006
Cingular Wireless April 2004 - June 2005
Office Max July 2002 - April 2004
The Wiz January 1995 - July 2002
Skills
Sales Management, Sales, Direct Sales, Customer Retention, Customer Satisfaction, Account Management, Sales Operations, Customer Experience, Solution Selling, Cold Calling, Telecommunications, Retail, Sales Process, Call Center, Retail Sales, Marketing, Training, Negotiation, Leadership, Marketing Strategy, Strategic Planning, Management, Team Building, New Business Development, Call Centers, Budgets, Vendor Management, Strategy, Coaching, Team Leadership, Recruiting, Business Development, Selling, Inventory Management, Customer Service, Wireless, Salesforce.com, Merchandising, Store Management, B2B, Product Marketing, Cross-functional Team..., Sales Presentations, Unified Communications, Mobile Devices, Competitive Analysis, P&L Management, Strategic Partnerships, Microsoft Office, Hiring
Education
Centenary College 2013 — 2015
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities, 3.97
Centenary College 2013 — 2015
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Verizon Enterprise Solutions April 2013 - Present
Verizon Enterprise Solutions March 2011 - April 2013
Verizon Enterprise Solutions October 2007 - March 2011
Verizon Enterprise Solutions April 2005 - October 2007
Acuity Brands Lighting May 2003 - April 2005
Cingular Wireless June 2001 - May 2003
BellSouth Mobile Systems May 2000 - June 2001
The Valuation Advisory Group July 1998 - May 2000
Skills
Financial Analysis, Business Analysis, Financial Modeling, Business Planning, P&L Management, Team Leadership, Strategic Financial..., Three-putt pars, Capital Budgeting, Business Strategy, Financial Reporting, Management, Enterprise Software, Consulting, Business Transformation, Strategic Planning, Corporate Finance, Data Analysis, Cash Flow, Balanced Scorecard, Decision Support, Financial Planning, Sales Compensation, Performance Improvement, Project Finance, Organizational Design, Business Intelligence, Performance Management, Driving Revenue, Profit Improvement, Order to Cash, Cash Flow Management, Regression Analysis, Decision Trees, Business Analytics, Pricing, Professional Services, Presentation Design, NPV, Executive Reporting, Mentoring, Chili-dipped wedges, Motivation, Coaching, Staff Development, Analytics, Issue Resolution, Leadership
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2011
MBA, Business Administration
Clemson University 1994 — 1998
B.S., Economics, Cum Laude
Sheffield Realty Group December 2007 - Present
Cingular Wireless 2001 - 2004
Intercontential Hotel Group February 1997 - May 2001
Education
City University of New York-John Jay College of Criminal Justice 1986 — 1994
B.S., Criminal Justice
PACCAR September 2014 - Present
PACCAR June 2014 - September 2014
South Hill Family Dentistry September 2009 - September 2013
T-Mobile, Millennium Wireless March 2004 - September 2009
Von Schmauder Properties, Inc August 2003 - March 2004
Cingular Wireless January 2002 - August 2003
Skills
CRM, Client Relations..., Project Management, Microsoft Office, Information Technology, Marketing, Data Analysis, HTML 5, Logistics, Customer Service, Team Leadership, Sales Management, Microsoft Excel, HTML, Selling, Windows, IT Troubleshooting, Office Administration, Marketing Communications, Java, Business Communications, Statistical Data..., Effective Communication, Strategic Data Analysis, Customer Relationship..., Systems Analysis, Sales Data Analysis, International Business, SQL, Sales and Marketing, Web Design Programs -..., Technical Proficiency, Print/Web Design, Microsoft OS/Programs –..., , SharePoint, Access,..., Mac OS X, iOS, Computer Network..., Report Writing, Customer Engagement, Customer Satisfaction, Supply Chain Management, Supply Chain Consulting, Communication, Sales, Analysis, Leadership, Cross-functional Team..., Process Improvement, Management, Forecasting
Education
Central Washington University 2013 — 2014
Bachelor of Science (BSc.), Information Technology and Administrative Management, 4.0
Pierce College 2011 — 2012
Associate's Degree, Business
Highline Community College 2010 — 2012
Associate's Degree, Associate in Business
American School 2002 — 2005
High School, Business, General
AT&T October 2014 - Present
AT&T April 2014 - October 2014
AT&T January 2011 - April 2014
Mary Kay, Inc. October 2009 - February 2011
French American School of Puget Sound August 2010 - January 2011
Northshore School District September 2008 - August 2010
AT&T Mobility April 2006 - July 2007
Cingular Wireless November 2004 - April 2006
Cingular Wireless September 2003 - November 2004
AT&T Wireless December 2001 - September 2003
Skills
Management, Vendor Management, Troubleshooting, Software Documentation, Project Management, Telecommunications, Networking, Wireless Networking, Training, Wireless, Cellular Communications, Leadership, VoIP, Program Management, System Deployment, Databases
Education
City University of Seattle 2006 — 2008
Master, Teaching
Washington State University 1988 — 1993
Bachelor of Arts, English
AMN Healthcare December 2014 - Present
HireRight September 2012 - December 2014
HireRight February 2010 - September 2012
HD Supply / White Cap Construction Supply November 2006 - May 2009
Wyoming Highway Patrol/Wyoming Department of Transportation February 2006 - October 2006
Cingular Wireless January 2004 - November 2005
Skills
Training, Customer Service, Call Centers, Process Improvement, Customer Satisfaction, Cross-functional Team..., Team Leadership, Management, Microsoft Office, Program Management, Outlook, Software Documentation, Leadership, Project Planning, Call Center, Purchasing, Salesforce.com, PL/SQL, Fleet Management, Fleet Operations, Subrogation, Spreadsheets, Microsoft Excel, Data Analysis, Collaborative Problem..., Escalations Management, SharePoint
Education
Colorado State University_Global Campus 2012 — 2014
Master of Science (M.S.), Organizational Leadership, 3.75
Central Michigan University 2007 — 2008
BS, Community Development
Fayetteville Technical Community College 2003 — 2005
AS, Public Administration
BDP International January 2015 - Present
Louisiana Department of Insurance April 2005 - September 2013
Cingular Wireless March 2003 - June 2004
Affiliated Blind of Louisiana January 2001 - July 2003
Skills
Microsoft Excel, Microsoft Word, Customer Service, Health Insurance..., Policy, Insurance, Editing, Experienced Sales..., Adaptive Technology..., Sales Management, Marketing, Healthcare, Health Insurance, Sales
Education
College of the Ozarks
Journalism
University of Louisiana at Lafayette
Sociology
Mercer University School of Medicine December 2012 - Present
Family Medical Health Center August 2012 - Present
Mercer University February 2013 - April 2014
Campbell University January 2012 - May 2012
Campbell University October 2011 - May 2012
Campbell University December 2010 - May 2012
Sandhills Community College August 2009 - December 2010
Sandhills Community College January 2008 - December 2009
First Citizens Bank December 2006 - November 2007
Cingular Wireless January 2002 - May 2006
Skills
Research, Higher Education, Microsoft Office, Public Speaking, Customer Service, PowerPoint, Psychological Assessment
Education
Mercer University School of Medicine 2012 — 2017
Doctor of Philosophy (PhD) (in progress), Clinical Medical Psychology, 1st year
Campbell University 2010 — 2011
Bachelor in Science, Psychology
Sandhills Community College 2009 — 2010
Associate in Arts, Pre-Psychology
Verizon September 2014 - Present
Verizon Wireless November 2009 - September 2014
T-Mobile May 2006 - March 2010
Cingular Wireless June 2004 - May 2006
Skills
Recruiting, Sales Operations, Customer Retention, Inventory Management, Sales, Direct Sales, Customer Service, Account Management, Sales Management, Wireless, Retail, Telecommunications
Education
City University of New York 2001 — 2008
Musings and Ramblings Blog December 2012 - Present
Florida Department of Children and Families October 2014 - Present
Sitel October 2013 - October 2014
Encore RV Parks January 2012 - October 2013
Unemployed August 2010 - January 2012
LifeStream Behavioral Center July 2007 - August 2010
CDC Plus Program August 2005 - August 2010
Cingular Wireless July 2006 - February 2007
Trinity Services Group September 2005 - January 2006
Layed Off January 2005 - September 2005
Skills
Human Resources, Payroll, Administrative..., Customer Service, Data Entry, Activities Director, Typing 65 cwpm, Blogging, Cooking, Coordinating Activities, Access
Education
College of Central Florida 1991 — 1994
Associate of Arts (A.A.), Elementary Education and Teaching, 3.75 GPA
Lecanto High School 1987 — 1991
AT&T 2008 - Present
Cingular Wireless 2007 - 2008
Kentrox, Inc 1995 - 2007
ADC Kentrox 1998 - 2003
Skills
ATM networks, TCP/IP, Cisco Technologies, Ethernet, SNMP, IP, Wireless, VoIP, Telecommunications, Switches, LAN-WAN, Wireless Networking, Unified Communications, OSPF, Troubleshooting, iOS, IOS XR, NEXUS NXOS, Network Design
Education
Clark College 1993 — 1995
Associate of Science (AS), Computer Systems Networking and Telecommunications
Privately Employeed May 2010 - July 2012
Staples February 2009 - May 2010
TelePacific Communications February 2006 - July 2008
TelePacific Communications January 2006 - January 2008
UBIQUITEL/SPRINT WIRELESS March 2004 - February 2006
CINGULAR WIRELESS January 2003 - January 2004
QWEST DEX January 2001 - January 2003
JM Hollister January 2001 - January 2002
Southern Oregon Credit Services January 1997 - January 2001
Skills
Account Management, New Business Development, Solution Selling, Strategic Planning, Cold Calling, Client Relations Skills, Manage Client...
Education
Cheonggang Academy
Associate of Arts Degree, Business
Fresno Baptist
Associate of Arts (AA), Business
Northwestern Mutual Financial Network May 2006 - Present
Cingular Wireless April 2000 - May 2006
Skills
Team Leadership
Education
College of the Holy Cross 1987 — 1991
B.A. English
MetLife March 2015 - Present
MetLife October 2013 - March 2015
MetLife June 2012 - October 2013
Prudential Financial January 2009 - May 2012
American Express November 2005 - September 2008
Cingular Wireless February 2004 - November 2005
Interactive Futures 1998 - 2001
Skills
Analytics, Digital Marketing, Competitive Analysis, Strategy, Financial Services, Segmentation, Digital Strategy, Direct Marketing, Integrated Marketing, Strategic Partnerships, Cross-functional Team..., E-commerce, Marketing Strategy, Project Management, Marketing, Vendor Management, Customer Acquisition, Management
Education
Columbia University - Columbia Business School 2001 — 2003
MBA
Colgate University 1991 — 1995
BA
Pinot's Palette October 2012 - Present
CommVet, LLC October 2011 - June 2014
Amplifi Commerce January 2012 - November 2012
Goodman Networks September 2009 - October 2011
Send Out Cards September 2007 - December 2009
Goodman Networks June 2008 - September 2009
New Vector Communications 2007 - 2008
Fore McKinney Indoor Golf Center November 2006 - December 2007
Cingular Wireless January 2006 - February 2007
Nortel Networks 1997 - 2002
Skills
Program Management, Project Management, Vendor Management, Telecommunications, Leadership, Wireless, Integration, Management, Project Planning, Account Management, Art Direction, Budgets, Business Analysis, Business Development, Team Leadership, Cellular Communications, GSM, Team Building, LTE, Networking
Education
Southern Methodist University 2004 — 2004
Texas Woman's University 1995 — 1995
Collin County Community College 1992 — 1995
Lansing Community College 1983 — 1984
Opera Colorado August 2015 - Present
Tax Time CPAs January 2014 - Present
Hurdle CPA August 2009 - January 2014
The Atlanta Opera July 2011 - September 2013
Condor Handball Club January 2000 - December 2010
Chadwick, Steinkirchner, Davis & Co. June 2008 - June 2009
Procuri December 2006 - March 2008
American Software May 2005 - December 2006
Mariner Health Care October 2003 - May 2005
Cingular Wireless May 2002 - October 2003
Skills
Tax, Financial Analysis, SEC filings, Accounting, Financial Reporting, Analysis, Auditing, General Ledger, GAAP, Financial Statements, CPA, Budgets, Finance, Account Reconciliation, Financial Accounting, Financial Modeling, Internal Controls, Management, Nonprofits, Process Improvement, QuickBooks, Sarbanes-Oxley, Strategic Planning, Sarbanes-Oxley Act, US GAAP
Education
University of Georgia - Terry College of Business 2006 — 2009
MBA, Finance, Risk management, Leadership
University of Colorado Boulder - Leeds School of Business 1993 — 1998
BBA, Accounting
Colorado Mesa University
AT&T July 2013 - Present
TeleTech December 2012 - February 2013
Beaver Express May 2012 - October 2012
Riverwind Casino June 2006 - January 2012
Avalon Correctional Svcs Inc/Carver Center May 2007 - December 2007
Globe Life & Accident Insurance April 2006 - June 2006
Cingular Wireless October 2004 - April 2006
American Red Cross Armed Forces Emergency Service Center 1999 - 2001
Skills
Account Management, Data Entry, Project Planning, Legal Documents, Research, Leadership Development, Event Planning, Analysis, Legal Writing, Fundraising, Loss Prevention, Outlook, Social Media, Social Media Marketing, Community Outreach, Customer Service, Non-profits, Facebook, Public Relations, Wordperfect, Management, Strategic Planning, Leadership, Marketing, Public Speaking, Policy, Human Resources, Coaching, Editing, Staff Development, Legal Research, Team Building, PowerPoint, Litigation, System Administration, Microsoft Word, Mediation, Creative Writing, Sales Management, Microsoft Office, Westlaw, Process Scheduler, Social Networking, Sales, Recruiting, Budgets, Microsoft Excel, Project Management, Store Management, Notary Public
Education
ITT Tech 2010 — 2014
Associates, Paralegal
Cameron University 1997 — 1998
BS, Crinimal Justice
Cameron University 1994 — 1996
AAS, Criminal Justice Law Enforcement & Corrections
Palatine Township March 2014 - Present
Medical Transcription Management September 2004 - October 2013
Dr. Lawrence Martin 2005 - 2010
Cingular Wireless June 2001 - November 2002
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Notary Public, Telephone Skills, Data Entry, Medical Records, Medical Coding, ICD-9, Healthcare, Hospitals, HIPAA, Healthcare Management, Medical Billing, Healthcare Information..., Medical Transcription, Nursing, Medicine, Cpr Certified, Medicare, Medical Terminology
Education
Harper College 2002 — 2005
Certificate(s), Medical Office-Medical Transcription/Health Insurance Specialist
City Colleges of Chicago-Wilbur Wright College
Associate's degree
Walgreens September 2009 - Present
Drugstore.com May 2006 - September 2009
Cingular Wireless February 2004 - May 2006
Premier Lease & Loan Services November 2000 - February 2004
The Cobalt Group April 1999 - October 2000
Oracle Corporation May 1998 - April 1999
John I Haas, Inc May 1995 - May 1998
Lynden Transport, Inc. 1991 - 1995
Skills
Release Management, Usability Testing, Perl, Mentoring, Test Automation, Testing, Configuration Management, People Skills, Oracle, Agile Methodologies, Integration, XML, ETL, Leadership, Scrum, Web Applications, Selenium, SDLC, Data Warehousing, Software Project..., Software Engineering, Agile Testing, Quality Center, Performance Tuning, Software Quality..., Process Improvement, Software Design, Business Intelligence, Mobile Devices, Performance Testing, Software Documentation, Scalability, E-commerce, Management, Quality Assurance, SQL, Project Management, Enterprise Software, Test Planning, Vendor Management, Visual Studio, Strategy, Test Management, Program Management, Unix, Software Development, Certified Scrum Master..., Visio, Agile Project Management, Java
Education
Central Washington University 1980 — 1982
BS, Accounting, summa cum laude
AT&T Mobility May 2012 - Present
AT&T Mobility 2007 - Present
Cingular Wireless 2003 - 2007
TWS International 2002 - 2003
Ericsson inc. USA 2000 - 2002
Ericsson Radio Systems, Stockholm, Sweden 1996 - 2000
Skills
3GPP, EDGE, HSDPA, UMTS, GPRS, HSUPA, GSM, HSPA, 4G, LTE, RAN, WCDMA, Network Optimization, RF Engineering, WiFi, Network Design, Core Network, IP, VoIP, Optimization, Atoll, Edge, Self-driven, Sales
Education
Chalmers University of Technology 1989 — 1995
M.Sc., Computer Science
Asurion January 2014 - Present
Asurion November 2011 - December 2013
Asurion February 2009 - October 2011
Asurion February 2008 - January 2009
AT&T Mobility 2005 - 2008
Cingular Wireless 2003 - 2005
United States Cellular 2002 - 2003
AT&T Wireless 2001 - 2002
Verizon Wireless 2000 - 2001
GTE Wireless 1990 - 2000
Skills
Product Development, Analysis, Management, Integration, Strategy, Product Management, Retail, Process Improvement, Business Analysis, Facilities Management, Mergers, Strategic Planning, Forecasting, P&L Accountability, Business Case, Cross-functional Team..., Financial Analysis, Business Strategy, Budgets, Management Consulting, Business Development, Financial Modeling, Telecommunications, Vendor Management, Team Building, Business Intelligence, Business Process..., Program Management, Finance, Change Management, Contract Negotiation, Team Leadership, Project Planning, Operations Management, Strategic Financial..., Accounting, Training, Executive Management, Managerial Finance, P&L, Pricing
Education
Central Michigan University 1982 — 1986
Bachelor of Applied Science (B.A.Sc.)
Dearborn Edsel Ford High School 1979 — 1982
Think Big, a Teradata Company July 2015 - Present
Daugherty Business Solutions August 2014 - June 2015
Daugherty Business Solutions October 2013 - August 2014
Spartan Technologies April 2012 - October 2013
The Home Depot March 2010 - May 2012
Verge Services August 2004 - December 2011
The Home Depot December 2006 - March 2010
The Home Depot December 2005 - November 2006
Cingular Wireless December 2003 - October 2005
BlueLinx March 2005 - June 2005
Skills
Project Management, Business Intelligence, Process Improvement, Consulting, SDLC, Change Management, Business Process..., Databases, Requirements Analysis, Business Analysis, Visio, Analytics, Integration, MS Project, Data Warehousing, Data Analysis, ERP, Software Documentation, CRM, SQL, Management, Enterprise Software, Testing, Access, Software Project..., Leadership, Cross-functional Team..., Oracle, Analysis, ETL, Database Administration, Software Requirements, Data Mining, Enterprise Architecture, Microsoft SQL Server, Quality Assurance, Program Management, Vendor Management, Team Leadership, Project Planning, Business Requirements, Business Process, Strategy, Strategic Planning, Agile Methodologies
Education
Clemson University 1990 — 1994
BS
Nansemond Suffolk Academy
JDSU May 2014 - Present
Tektronix 2006 - May 2014
Cingular Wireless 2000 - 2006
Sprint PCS 1997 - 2000
Celcore, Inc. -- later became Alcatel division 1995 - 1997
Skills
SS7, Telecommunications, Wireless, LTE, CDMA, Network Design, SIP, BSS, Troubleshooting, Network Engineering, SIGTRAN, UMTS, GSM, 3G, GPRS, VoIP, IP, 4G, Networking, Mobile Devices, RF, Mobile Communications, Pre-sales, Wireless Networking, Managed Services, Product Management, Mobile Technology, WiFi, Network Optimization, Vendor Management, WCDMA, Cellular Communications, Ethernet
Education
Christian Brothers University 1991 — 1995
Bachelor of Science, Telecommunications and Information Systems Management
Samsung Electronics America January 2013 - Present
Samsung America via Mosaic Sales Solutions September 2012 - January 2013
MetroPCS June 2011 - March 2012
AT&T Wireless Portables November 2010 - July 2011
MarketSource 2006 - February 2011
NNMC Bethesda 2009 - 2010
United States Navy March 2004 - 2010
Research In Motion MarketStar 2005 - September 2009
Cingular Wireless April 2004 - June 2005
Mosaic - Hewlett Packard Team 2003 - 2004
Skills
Microsoft Office, Market Analysis, Account Management, Marketing Strategy, Educational Technology, Telecommunications, Technical Training, Blackberry Enterprise..., Blackberry, Public Speaking, Product Management, Customer Service, Mobile Devices, Wireless, Sales Management, Sales, Human Resources, Training, Strategic Partnerships, Sales Operations, Cross-functional Team..., Leadership, Product Marketing, Direct Sales, Retail, Selling, Salesforce.com, Marketing, Sales Process, Team Building, Customer Retention, New Business Development, Team Leadership, Sales Presentations, Customer Satisfaction, Channel Partners, Management, Customer Experience, B2B, Cold Calling, Mobile Technology, Competitive Analysis, Business Development, Strategy, Go-to-market Strategy, Call Centers, Solution Selling, CRM, Project Management, P&L Management
Education
City University of New York-John Jay College of Criminal Justice 1986 — 1989
Police Science
YP December 2012 - Present
American Cancer Society August 2012 - December 2012
SunTrust Bank June 2007 - August 2012
Cingular Wireless June 2006 - May 2007
CompuCredit February 2005 - May 2006
Qwest Communications April 2000 - December 2005
Skills
Vendor Management, Process Improvement, Program Management, Contract Negotiation, Competitive Analysis, Project Management, Business Analysis, Cross-functional Team..., Change Management, Strategic Planning, Telecommunications, Team Leadership, Team Building, Negotiation, Call Center, Product Management, Budget, Business Development, Contract Management, Project Planning, Strategic Sourcing, Procurement, Sourcing
Education
Clark Atlanta University 1988 — 1990
MBA, Marketing/Finance
Fisk University 1984 — 1988
BA, Economics and Management
Fitness SF August 2015 - Present
Fitness SF October 2013 - Present
Wells Fargo August 2009 - September 2013
Wachovia January 2008 - September 2013
Wells Fargo September 2005 - January 2008
Cingular Wireless 1996 - 2003
Skills
Fitness, Fitness Training, Wellness Coaching, Strength Training, Core Strength, Sales, Nutrition, Nutritional Counseling, Weight Loss Coaching, Small Business Lending, Weightlifting, Weight Management, Business Development, Commercial Lending, Banking, Leadership, Personal Training, Management, Credit, Finance, Loans, Customer Service
Education
University of California, Berkeley 2006 — 2008
Interior Design
City College of San Francisco 2005 — 2007
Interior Design
Northern Michigan University 1973 — 1979
BS, Speech Communications
Dowagiac Union High School 1970 — 1973
MetroPCS March 2008 - Present
MetroPCS April 2006 - March 2008
Cingular Wireless November 2004 - December 2005
Globe Telecom June 2004 - August 2004
ABS-CBN Broadcasting Corporation June 2003 - December 2003
Skills
Troubleshooting, Optimization, Unix, Programming, Wireless, VB.NET, VBA, Performance Improvement, CDMA2000, EVDO, LTE, Performance Analysis, Performance Tuning, SQL, Databases, Microwave, GSM, RF, UMTS, Telecommunications
Education
City College of San Francisco 2008 — 2011
Certification, UNIX Programming and Administration; Programming in Visual Basic.Net with Database Design
Cisco Networking Academy 2002 — 2004
Certification, Cisco Certified Network Associate (CCNA)
University of Santo Tomas 1998 — 2004
Bachelor of Science, Electrical, Electronics and Communications Engineering
Verathon August 2006 - Present
Loud Technologies Inc. January 2006 - August 2006
YouthCare Seattle August 2005 - October 2005
Cingular Wireless August 2004 - June 2005
Celltech 1999 - 2004
Skills
Onboarding, Human Resources, Benefits Administration, Medical Devices, Applicant Tracking..., Recruiting, ADP Payroll, Performance Management, Talent Acquisition, Compliance Management
Education
City University of Seattle 2004 — 2006
Bachelor's degree, Business with a focus on Human Resources
Tech Mahindra September 2013 - Present
AT&T January 2008 - September 2013
AT&T 2007 - September 2008
Cingular Wireless 2004 - 2007
AT&T Wireless 2001 - 2004
AT&T, STG/Fixed Wireless 1999 - 2001
Skills
Telecommunications, BMC Remedy, Technical Support, Unix, Vendor Management, Testing, Netcool, Cisco Technologies, Windows, Wireless, Project Management, SDLC, System Deployment, Data Center, Databases
Education
City University of Seattle 2002 — 2005
MBA, Marketing
Western Washington University 1987 — 1990
BA, Non-Profit Management
Issaquah High School 1983 — 1987
Excel Realty & Mortgage July 2010 - Present
Bay City Real Estate & Loans January 2006 - March 2010
Mortgagepointer.com December 2004 - December 2005
Sprint Nextel August 2002 - November 2004
Cingular Wireless January 2000 - May 2002
Marko Foam Products January 1997 - October 1999
Skills
First Time Home Buyers, Real Estate, Investors, Investment Properties, Sellers, SFR, Single Family Homes, Buyer Representation, Townhomes, Residential Homes, REO, Short Sales, Refinance, Foreclosures
Education
Merritt College 2010 — 2013
Real Estate Development
Chabot College 2000 — 2002
Lowe's Home Improvement October 2013 - Present
MicroStrategy February 2010 - October 2013
Windstream Communications (formerly D&E Communications) October 2007 - January 2010
Cingular Wireless 2002 - 2007
PCS One 1996 - 2002
Skills
Telecommunications, SharePoint, Data Warehousing, Oracle HR, Cognos, Crystal Reports, Business Intelligence, Project Management, Visio, SQL, Access, Databases, Software Documentation, SDLC, Microsoft SQL Server, Oracle, Management, Program Management, Integration
Education
University of California, San Diego 1988 — 1993
BA, Literature
College of San Mateo 1984 — 1992
Carlmont High School 1984 — 1988
How far back can you go?
Capgemini January 2014 - Present
Capgemini January 2013 - December 2013
Capgemini August 2010 - January 2013
Accenture October 2008 - March 2011
Oracle March 2006 - October 2008
CDC 2005 - 2006
Cingular Wireless March 2005 - August 2005
Exel Logistics November 2001 - March 2005
Exel 2001 - 2004
NxTrend Technology March 2000 - May 2001
Skills
Business Analysis, Business Development, Business Process..., Business Process, Program Management, Requirements Analysis, Process Improvement, Management Consulting, SDLC, Project Management, IT Strategy, Change Management, ERP, Integration, Vendor Management, PMP, Software Project..., Visio, PMO, Business Intelligence, Supply Chain Management
Education
The George Washington University - School of Business 2012 — 2015
MS, Project Management
Clark Atlanta University 1992 — 1996
Bachelor of Arts (B.A.), Business Administration and Management, General
Sonnen Motorcars February 2003 - Present
Cingular Wireless 2003 - Present
Education
College of Marin
G6 Hospitality LLC July 2015 - Present
Ava Anderson Non Toxic March 2015 - Present
Scentsy, Inc. December 2013 - Present
Robert Half International January 2012 - June 2015
OptumInsight December 2010 - October 2011
Paciolan, Inc April 2004 - December 2010
Cingular Wireless June 2002 - April 2004
Comarco Wireless Technologies February 2001 - June 2002
Verizon Wireless September 1998 - February 2001
Skills
Revenue Recognition, Accounting, Financial Analysis, General Ledger, GAAP, Cash Management, Financial Accounting, Accounts Receivable, Accounts Payable, Account Reconciliation, Auditing, US GAAP, Managerial Finance, Wireless, Financial Reporting, Internal Controls, Variance Analysis, Financial Audits, Project Accounting, Accruals, Financial Forecasting, Financial Statements, Bank Reconciliation, Cash Flow, Journal Entries, Invoicing, Analysis, Management
Education
Pepperdine University 1997 — 2000
Masters; MBA, Business Administration
Central Michigan University 1993 — 1995
BSBA, Finance
Time Warner Cable July 2012 - Present
SelectHD Network July 2009 - Present
Inter-Commercial Business Systems (ICBS) January 2011 - July 2012
Faith Lutheran Church Plano TX January 2005 - December 2010
JPMorgan Chase September 2005 - January 2009
Cingular Wireless October 2004 - September 2005
MCI April 2004 - October 2004
McLeod USA October 2002 - April 2004
SandStream 2001 - 2002
Core Express 2000 - 2001
Skills
Cisco, Vendor Management, DWDM, SDH, T1, Troubleshooting, Problem Solving, TCP/IP, Data Center, Telecommunications, Switches, Routers, Visio, Windows, Ethernet, Cisco Technologies, Security, IP, Computer Network..., Training, Technical Support, Network Administration, WAN, IT Management, Servers, Management, Change Management, Leadership, Project Management, VMware, Infrastructure, System Deployment, Testing, Wireless, MPLS, Virtualization, LAN-WAN, Enterprise Software, Network Security, Managed Services, Analysis, Unix, IT Operations, Network Architecture, Network Design, VPN, Networking, VoIP, Network Engineering, Software Installation
Education
Collin County Community College 2011 — 2012
CCNA
El Centro College DCCCD 2011 — 2011
AS, Radiology Prerequisites
Kansas State University 1991 — 1996
Bachelor of Science (BS), Electrical Engineering
Moretrench June 2010 - Present
Panasonic Electric Works Corp. of America May 2008 - Present
Cingular Wireless May 2000 - April 2008
Telcordia Technologies January 1999 - April 2000
AT&T January 1988 - January 1998
Skills
Deferred Compensation, Employee Relations, Employee Benefits, Sales Compensation, Employee Training, Talent Management, Strategic Planning, Coaching, Executive Coaching, Labor Relations, Temporary Placement, Recruiting, Personnel Management, Succession Planning, Human Resources, Performance Management
Education
College of Saint Elizabeth 1991 — 1995
B.A, Psychology / Human Resources
AT&T January 2010 - Present
AT&T January 2008 - December 2009
AT&T Mobility April 2007 - January 2008
Cingular Wireless November 2004 - April 2007
AT&T Wireless August 2000 - November 2004
Korry Electronics 1993 - 1995
Skills
Unix, SharePoint, SQL, Oracle, Quality Assurance, Shell Scripting, Weblogic, Unix Shell Scripting, Cross-functional Team..., Process Improvement, Web Applications, Project Management, Management, SDLC, Solaris, Integration, Requirements Analysis, System Deployment, HP-UX, Red Hat Linux
Education
Central Washington University 1996 — 2000
Bachelor, Computer Science
AT&T January 2013 - Present
AT&T September 2011 - January 2013
AT&T Mobility September 2005 - September 2011
Cingular Wireless 2001 - 2005
Skills
Telecommunications, MSOC, Six Sigma Green Belt, Process Quality..., Technical Projects, LTE, UMTS, Wireless, 4G, Cellular Communications, GSM, Mobile Devices, 3G, CDMA, DAS, EH&S Compliance, SwiftTrac Regional Admin
Education
Central Connecticut State University 1995 — 2000
BA
Randstad Technologies (contracted to T-Mobile) May 2012 - August 2012
EXPERIS MANPOWER GROUP (contracted to Premera Blue Cross) August 2011 - December 2011
MOSELEY TECHNICAL SERVICES (contracted to the Boeing company) March 2011 - August 2011
ATLAS SYSTEMS INC (contracted to Advanced Sterilization Products, a subsidiary of J&J) May 2010 - November 2010
COMFORCE CORPORATION (contracted to the Boeing company) April 2007 - May 2009
CINGULAR WIRELESS October 2005 - April 2007
COMFORCE CORPORATION (contracted to the Boeing company) March 2004 - July 2005
DMR (Fujitsu) CONSULTING GROUP (contracted to the Boeing Company) January 2000 - January 2002
BOEING COMMERCIAL AIRPLANE GROUP January 1997 - January 1999
BOEING INFORMATION & SUPPORT SYSTEMS January 1995 - January 1997
Skills
Program Management, PMP, MS Project, Management, Government, Quality Assurance, SDLC, ITIL, Disaster Recovery, Testing, Software Development, Project Management, SQL, Change Management, Project Planning, Microsoft SQL Server, Leadership, Databases, Resource Management, Team Management, Unix
Education
Central Washington University
BS, Aero Space
Microsoft Certifications
Halyard Health October 2014 - Present
Halyard Health December 2013 - September 2014
Abbott Vascular March 2012 - November 2013
Abbott Vascular January 2008 - February 2012
Abbott Vascular January 2007 - December 2007
Cingular Wireless April 2005 - December 2006
Delta Air Lines March 2003 - April 2005
Delta Air Lines January 1997 - March 2003
Skills
Cross-functional Team..., Strategic Planning, Competitive Analysis, Account Management, Pricing, Process Improvement, Product Launch, Product Management, Team Building, Analysis, Business Development, Contract Negotiation, Medical Devices, Project Management, Program Management, Training, Sales, Team Leadership, Sales Operations, Strategy, SAP, Project Planning, Operations Management, Marketing, Management, Leadership, Forecasting, Data Analysis
Education
Mercer University - Stetson School of Business and Economics 1997 — 1999
M.S., Health Administration and Policy
Clark Atlanta University 1991 — 1995
BA, Business Administration-Finance
Cass Technical High School 1987 — 1991
High School Diploma, Liberal Arts
TurnerDillonGreco Senior Communication ConsultantHewitt Associates2006 - 2007
Cingular Wireless 2003 - 2004
Education
Clemson University 1987 — 1991
Bank of America June 2012 - Present
PRG Systems Inc August 2009 - May 2012
McGraw-Hill October 2008 - July 2009
Northrop Grumman December 2006 - October 2008
AT&T April 2006 - December 2006
Cingular Wireless 2002 - 2006
Bellsouth Wireless Data 1998 - 2001
Digital Corporation February 1995 - December 1997
Skills
Testing, Integration, SDLC, Process Improvement, Troubleshooting, Test Planning, Project Management, Cross-functional Team..., Agile Methodologies, System Testing, Program Management, Wireless, Unix, Project Planning, ClearCase, Disaster Recovery, Requirements Analysis, Visio, Vendor Management, IT Strategy, PMP, IT Management
Education
Capella University 2013 — 2016
Doctor of Philosophy (Ph.D.), Information Technology Project Management
Rivier University, Nashua, NH 1992 — 1994
Master of Science (MS), Management Information Systems, General
Punjab University, India 1982 — 1986
Bachelor of Arts (BA)
Sophia Girls Schools 1979 — 1982
High School
Cricket Wireless October 2014 - Present
AT&T April 2008 - Present
AT&T Mobility February 2005 - September 2008
Cingular Wireless 2001 - 2005
Education
Clarion University of Pennsylvania 1987 — 1991
1991, Communications
Icontrol Networks August 2014 - Present
Actiance, Inc. (formerly FaceTime Communications) August 2011 - July 2014
Coyote Point Systems July 2009 - September 2011
Minerva Networks September 2008 - December 2008
Barracuda Networks November 2006 - September 2008
Iron Systems, Inc March 2005 - November 2006
Cingular Wireless June 2004 - December 2004
Sun Microsystems April 2002 - May 2004
ADESA June 2001 - February 2002
Telocity May 2000 - May 2001
Skills
Engineering, Network Security, TCP/IP, Unix, Linux, Troubleshooting, Virtualization, Firewalls, Security, Disaster Recovery, Integration, Cloud Computing, Windows Server, Storage, DNS, Networking, Active Directory, Data Center, Servers
Education
Ohlone College 2006 — 2008
CCNA/LAMP, Computer Science
Cogswell Polytechnical College 1995 — 1999
BS, Electrical Engineering
Merced College 1993 — 1995
AS, Engineering
Livingston High School
AT&T Mobility March 2008 - Present
AT&T Mobility June 2004 - March 2008
Cingular Wireless July 2001 - June 2004
Glenayre Electronics July 1999 - July 2001
Glenayre Electronics April 1997 - July 1999
PageNet Inc August 1996 - April 1997
CHC/KEANE INC January 1993 - July 1996
FoxMeyer Inc October 1985 - January 1993
SERVAMATIC SYSTEMS May 1984 - May 1985
ELECTRICIAN April 1974 - May 1984
Skills
Telecommunications, Program Management, Business Analysis, Account Management, Wireless, Team Leadership, Provisioning, Process Improvement, Test Management, Software Quality..., Software Quality..., Change Management, Release Management, Team Management, Cross-functional Team..., Basics of Unix, ClearQuest, Quality Center, VoIP, Training, Unix, Project Planning, MS Project, Requirements Analysis, Software Documentation, Testing, Visio, User Acceptance Testing, Billing Systems, Quality Assurance, Test Automation, Operating Systems, Test Planning, SDLC, Managed Services, Call Centers, Regression Testing, Data Center, Cloud Computing, Integration, Shell Scripting, Vendor Management, PMP, Leadership, Software Project..., Unified Communications, System Testing, Mobile Devices, CRM, Management
Education
Colorado Christian University 1970 — 1974
BA
CONTROL DATA INSTITUTE
ROCKMONT COLLEGE
BA. degree, Social Sciences
UT. at ARLINGTON
The Weather Channel February 2014 - Present
The Weather Channel November 2010 - February 2014
Turner Broadcasting System, Inc. March 2007 - January 2011
AT&T June 2005 - March 2007
Cingular Wireless March 2001 - June 2005
The Coca-Cola Company June 1997 - February 2000
United Parcel Service November 1991 - June 1997
Skills
Intellectual Property, Trademarks, Copyright Law, Corporate Law, Trade Secrets, Patent Litigation, Legal Opinions, Domain Names, Management, Contract Management, Marketing, Non-disclosure..., Entertainment Law, Trademark Infringement, Legal Research
Education
Mercer University - Stetson School of Business and Economics 1997 — 2000
MBA, International Business
California State University-San Bernardino 1984 — 1986
BA, Political Science
Federal Home Loan Bank of Atlanta September 2009 - Present
Federal Home Loan Bank of Atlanta April 2007 - September 2009
Federal Home Loan Bank of Atlanta April 2006 - April 2007
Cingular Wireless October 2004 - April 2006
Cingular Wireless October 2003 - October 2004
Skills
HRIS, Human Resources, Microsoft Excel, Microsoft Office, Organizational..., Outlook, Payroll, Process Improvement, Spreadsheets, Visio, Employee Engagement, Benefits Administration, Banking, Access, Account Reconciliation, Accounts Payable, Financial Analysis, Accounting, Internal Controls, Accruals, Sarbanes-Oxley, Employee Benefits, Talent Management, Deferred Compensation, Internal Audit, Financial Services, Analysis, Administrative..., Financial Reporting, Auditing, Talent Acquisition, Management, Customer Service, New Hire Orientations, Accounts Receivable, Vendor Management, Business Analysis, Sarbanes-Oxley Act, General Ledger, Risk Management, Training
Education
Claflin University
Accounting
University of Phoenix
Bachelor of Science (BS), Business/Human Resource Management
AKT PC Solutions August 2011 - Present
The Pampered Chef July 2009 - November 2014
Cingular Wireless October 2002 - September 2006
Skills
Event Planning, Customer Service, Public Speaking, Microsoft Office, Marketing, Social Media, Social Networking, Team Building, Sales, Marketing Strategy, Microsoft Word, Event Management, Cooking, New Business Development, Budgets, Network Marketing, Training
Education
College of Central Florida 1999 — 2000
Lecanto High School 1994 — 1997
Corvus Janitorial Systems February 2012 - Present
Connextions August 2011 - February 2012
Windstream Communications 2006 - 2007
Cingular Wireless November 1998 - January 2001
Skills
Call Center, Customer Service, Time Management, Wireless, Customer Satisfaction, Team Management, Telecommunications, Communication, Payroll, Accounts Receivable, Collections, Data Entry, Flexible Schedule, Highly detail oriented
Education
Central Piedmont Community College 2010 — 2012
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Apple March 2013 - Present
watters edge retreat January 1991 - Present
at&t August 2009 - April 2013
Coldwell Banker Residential Brokerage April 2004 - January 2010
Cingular Wireless February 2001 - February 2004
Skills
Real Estate, Sellers, Condos, First Time Home Buyers, Investment Properties, Real Estate Transactions, Selling, Sales Management, Lead Generation, Sales, Marketing, Referrals, Customer Service, Customer Experience, Customer Satisfaction, Wireless Communications..., Account Management, Contract Negotiation, Telecommunications, Direct Sales, Solution Selling, B2B, Cellular Communications, Mac OS, iOS, iLife, iWork
Education
Aveda 2000 — 2001
Nationally Certified, Massage Therapy
Cardinal Stritch University
Business
Inabia Software & Consulting Inc. February 2006 - Present
Cingular Wireless 2006 - 2012
Motorolla 2004 - 2006
AT&T Wireless 2002 - 2004
Telcordia Technologies 2000 - 2001
Dun & Bradstreet 1999 - 2000
Bellcore Communications 1997 - 1999
Skills
Leadership, Software Development, Management, Agile Methodologies, Telecommunications, Program Management, Vendor Management, Software Project..., Testing, Integration
Education
City University of New York 1993 — 1997
Bachelor of Science (B.Sc), Management Information Systems, General
City University of Seattle
Master of Business Administration (MBA), On Going
Dyson June 2015 - Present
FDIC April 2010 - April 2014
US Cellular April 2008 - November 2009
Empire Today 2005 - 2008
Cingular Wireless April 1998 - May 2005
Skills
Operations Management, Team Building, Vendor Management, Process Improvement, Customer Service, Contract Negotiation, Project Management, Team Leadership, Microsoft Office, Leadership, Management, Program Management, Troubleshooting, Call Center, Coaching, Visio, Change Management, Negotiation, Strategic Planning, Construction Management, Project Planning, Facilities Management, Budgets, Purchasing, Process Scheduler, Training
Education
College of DuPage 2006 — 2008
Facilities Managment
Downers Grove North
Cingular January 2001 - Present
Los Angeles County Sheriff's Department August 1995 - Present
Cingular Wireless January 1999 - December 2001
Security Consulting Firm July 1996 - January 1999
LA Cellular June 1990 - June 1996
Skills
Security Management, Security, Physical Security, Loss Prevention, Private Investigations, Surveillance, Corporate Security, Executive Protection, Investigation, Fraud, Asset Protection, Protection, Risk Assessment, Enforcement, Internal Investigations, Computer Forensics, Security Training, Crisis Management, Security Operations, Emergency Management, Security Audits, Criminal Investigations, Homeland Security, Background Checks, CCTV, Workplace Violence, Public Safety, Patrol, Police, Criminal Justice, Firearms, Access Control, Interrogation, Close Protection, Security Awareness, Business Continuity, Tactics, Vulnerability Assessment, Personal Protection, Intelligence Analysis, Personal Security, Forensic Analysis, Intelligence, Crime Prevention, Wicklander-Zulawski..., Supervisory Skills, Weapons, Security+, Interrogation Techniques, Counterterrorism
Education
Chapman University 1988 — 1990
B.A., Criminal Justice
AT&T July 2015 - Present
AT&T April 2013 - Present
AT&T Mobility April 2010 - Present
AT&T Mobility November 2006 - 2010
Esprit Pharma January 2006 - November 2006
Cingular Wireless February 2003 - January 2006
AT&T Wireless August 1999 - January 2003
Education
University of Southern California - Marshall School of Business 2014 — 2015
Master of Business Administration (M.B.A.)
Colorado College 1993 — 1997
Highmark Companies July 2013 - Present
Linium November 2010 - November 2012
EDS, an HP Company May 2003 - November 2009
Cingular Wireless June 1999 - April 2003
Cingular Wireless 2001 - 2003
US Government 1997 - 1999
Skills
PMP, Six Sigma, ITIL, Wireless Networking, Process Improvement, Program Management, Customer Relations, Mentoring, Wireless, ITIL Certified, Microsoft Office, Certified Project..., Telecommunications, Customer Service, Integration, Security Clearance, DoD, Systems Engineering, Security
Education
Catawba College 2009 — 2009
Six Sigma Black Belt, Lean, Six Sigma Black Belt
University of North Carolina at Wilmington 2005 — 2008
MA, Liberal Studies - 20th Century US Culture
The Citadel 1977 — 1980
BA, History
AT&T Mobility September 2010 - Present
AT&T Mobility August 2007 - September 2010
Cingular Wireless April 2005 - August 2007
Cingular Wireless April 2001 - April 2005
Cingular Wireless February 2001 - April 2001
Cellular One April 2000 - February 2001
Cellular One September 1999 - April 2000
Southwestern Bell Wireless March 1999 - September 1999
Southwestern Bell Wireless January 1999 - March 1999
Southwestern Bell Wireless July 1998 - January 1999
Skills
Telecommunications, Wireless, VoIP, Cellular Communications, GSM, Technical Support, Computer Network..., Call Centers, Wireless Networking, Network Administration, Troubleshooting, 4G, LTE
Education
Clark University 2003 — 2004
PC Hardware Support
Northeastern University 2000 — 2002
Networking/Telecom
Columbia College 1992 — 1997
BA, Geography/Business
AT&T Inc. May 2013 - Present
AT&T May 2009 - April 2013
AT&TMobility December 2006 - May 2009
Cingular Wireless October 2004 - December 2006
AT&T Wireless March 2000 - October 2004
Grainger September 1996 - March 2000
US Army October 1989 - August 1996
Skills
SDLC, Product Management, Program Management, Business Process..., Cross-functional Team..., Integration, Business Process, Process Improvement, Project Management, Leadership, Six Sigma, Testing, Team Leadership, CRM, Project Planning, Strategy, PMO, Software Development, Enterprise Software, Management, Training, Team Building, ERP, Security
Education
National Strength and Conditioning Association (NSCA) 2011 — 2012
Certified Personal Trainer (CPT)
Stevens Institute of Technology 2000 — 2002
Masters Certificate, Project Management
University of Washington 1998 — 2000
Bachelors, Business
Clark College 1996 — 1998
Associates, Business
US Army NCO Academy 1992 — 1994
DISYS/Boeing DoD March 2014 - Present
Tek Systems June 2013 - January 2014
AT&T Mobility February 2013 - May 2013
Tek Systems/Puget Sound Energy September 2011 - December 2012
Goodman Technologies January 2011 - April 2011
Clearwire 2009 - 2010
Tek Systems/T-mobile December 2007 - June 2009
Allied Telesis February 2006 - November 2007
Cingular Wireless July 2005 - January 2006
Shoreline Community College January 2003 - July 2005
Skills
OSPF, Cisco Technologies, Switches, Troubleshooting, Routers, Network Engineering, VPN, DHCP, Data Center, Wireless Networking, Network Administration, Routing, DNS, Networking, Active Directory, BGP
Education
Shoreline Community College 2002 — 2005
A.A.A.S, Computer Science / Information technology - Networking
Cascadia Community College
N/A, CISCO CCNA
Internal Revenue Service October 2006 - August 2008
Cingular Wireless October 2005 - October 2006
Office of Child Support enforcement May 2005 - October 2005
EEOC June 1999 - September 1999
Education
City University of New York-Brooklyn College 2004 — 2004
certificate, Paralegal
Walden University April 2009 - Present
Manpower October 2012 - January 2015
Non-profit Agency February 2011 - October 2012
Cingular Wireless 2005 - 2006
Weyerhaeuser December 2001 - May 2005
Weyerhaeuser December 2001 - May 2005
MediaOne/Now Comcast July 1997 - May 2001
Ingram Micro 1997 - 1998
Skills
Employee Relations, Human Resources, Leadership Development, Onboarding, New Hire Orientations, Succession Planning, Applicant Tracking..., Labor Relations, Talent Acquisition, Benefits Administration, Workforce Planning, HRIS, Talent Management, Recruiting, Performance Management, Organizational..., Employee Benefits, Deferred Compensation, Employee Engagement, PeopleSoft
Education
Argosy University Sarasota 2001 — 2008
Doctorate of Education
Clark Atlanta University 1997 — 1999
Master of Education, Psychology
Clayton State University 1992 — 1997
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
Haver Filling Systems, Inc. May 2015 - Present
Quantum Tech Solutions Inc. January 2015 - April 2015
AT&T March 2013 - December 2014
FMHC April 2008 - January 2013
T-Mobile March 2008 - June 2009
Wireless Enterprises September 2007 - March 2008
Cingular Wireless 2005 - 2007
PK Diversified 2005 - 2006
The Banker's Exchange 2003 - 2005
MCI 2002 - 2003
Skills
Telecommunications, Program Management, Project Management, Vendor Management, Wireless, LTE, UMTS, 4G, 3G, GSM, Cellular Communications, CDMA, Integration, Microwave, Construction Management, Fiber Optics, Optical Fiber, Process Improvement, Procurement, Routers, RF, Vendor Co-ordination, Project Estimation, Process-driven, Process Analysis, Contract Requirements, Construction, Construction Safety, Subcontracting, Commercial Leasing, Zoning, Site Acquisition, VoLTE, Logistics Management, Quality Assurance, Construction Drawings, Engineering, Technical Leadership, Technical Support, Site Development, Site Planning, Site Inspections, Visual Inspection, Municipalities, DAS, Raw land, Antennas, Backhaul, Project Closeout, Permitting
Education
Capella University 2010 — 2013
Bachelor of Science (B.S.)
Emporia State University 1997 — 1999
United States Air Force Academy 1994 — 1996
King County, WA August 2014 - Present
Housing Hope November 2013 - February 2014
Housing Hope August 2011 - July 2013
Todd Pacific Shipyards March 2010 - August 2011
Wells Fargo Financial August 2006 - February 2008
CINGULAR WIRELESS August 2005 - September 2006
STARBUCKS COFFEE March 2003 - September 2005
Skills
Internal Investigations, Interviews, Exit Interviews, FMLA, IT Operations, Recruiting, HRIS, Kronos, Kronos Timekeeping, MIP, Cyborg, Wellness, Executive..., Dictaphone, Union Experience, Labor Relations, Microsoft Word, Microsoft Excel, PowerPoint, Sales, Compliance, I-9 Compliance, OFCCP, Benefits Administration, Compensations, Technology, Report Writing, Employee Relations, Time Management, Coaching, Management, Customer Service, New Hire Orientations, Performance Management, Employee Engagement, Human Resources, Onboarding, Employee Benefits, Organizational..., Applicant Tracking..., Leadership Development, Employee Training, Legal Compliance, Talent Acquisition, Employee Handbooks, Workers Compensation, Training, Compensation, Job Descriptions, Nonprofits
Education
City University of Seattle 2006 — 2008
B.S., Business Administration, HR Management
Highline Community College 2001 — 2004
A.A., Spanish, Business, Psychology
Compass Group North America March 2015 - Present
SMOKE MODERN BBQ January 2014 - April 2015
TIAA-CREF January 2013 - September 2014
Vanguard April 2011 - December 2012
Wells Fargo August 2010 - April 2011
Allstate Insurance May 2010 - August 2010
Hewitt Associates July 2006 - February 2010
4sides family reunion 1982 - 2010
Cingular Wireless September 2005 - March 2006
Chase March 2004 - March 2005
Skills
ServSafe Instruction, ServSafe, Culinary Skills, Sauces, Grill, Saute, Salads, Personal Chef Services, Menu Development, Catering, Banquet Operations, Diet Planning, Cash Management, Inventory, Purchasing, Customer Relations, Customer Retention, Employee Training, Process Improvement, Team Building, Team Leadership, Communication, Time Management, Investment Banking, Stock Trading, Brokerage, Property & Casualty..., Health Insurance, Life Insurance, Medicare Supplements, Series 7, Series 65, Call Centers, Sales, Retail Sales, Online Communications, Volunteering, Benefits Administration, Defined Contribution, Defined Benefit, 401k Rollovers, Computer Proficiency, Microsoft Office, Multi-channel Retail, Seibel, Deferred Compensation, Non-profit..., Non-Qualified Deferred..., Telecommunications..., Telecommunications
Education
Central Piedmont Community College 2015 — 2016
Certified Dietary Manager, Dietetics/Dietitian, 4.0
The Community Culinary School of Charlotte 2014 — 2015
Culinary Arts/Chef Training
Harding University 2001 — 2002
None, Sports Medicine
Kinesiology Harding University 2001 — 2002
REO Rehab Specialist May 2004 - July 2007
Cingular Wireless August 2002 - September 2003
Education
ASI Career Institute 2010 — 2010
Camden County College 2007 — 2008
Pre- Registered Nursing
Lindenwold High School
cherry hill high school east
Amazon October 2011 - Present
AT&T Mobility October 2006 - February 2011
Cingular Wireless May 2004 - November 2006
U.S. Cellular April 2003 - May 2004
AT&T Wireless May 2001 - March 2003
Cellcom Wireless April 2000 - May 2001
Misc August 1997 - September 1999
Skills
Building Coalitions, Product Management..., Sales Leadership..., Curriculum Development, Training Leadership, Account Management..., Great Leader, Team Building, Sales Operations, Sales, Management, Retail, Training, Team Leadership, Customer Experience, Team Management, Coaching, Customer Service, Direct Sales, Call Centers, Account Management, Telecommunications, Product Management, Mobile Devices, Employee Training, Inventory Management, Wireless, CRM
Education
Cardinal Stritch University 2002 — 2006
Masters of Science, Management
Northern Michigan University 1994 — 1997
Bachelor of Science, Public Aministration, Management
Cricket Communications May 2009 - Present
Cricket Wireless May 2009 - Present
Yellowbook USA March 2007 - May 2008
Cingular Wireless August 2004 - March 2007
Compro Systems May 2000 - May 2003
TEKsystems March 1999 - May 2000
Skills
Wireless, Customer Experience, Account Management, Solution Selling, Strategic Partnerships, Direct Sales, Enterprise Software, Networking, Business Development, Retail, Sales Operations, Customer Retention, Program Management, Troubleshooting, Cellular Communications, Training, Cross-functional Team..., Mobile Devices, Telecommunications, Sales, Marketing, Call Centers, Cold Calling, B2B
Education
University of Maryland
Business Management
Computer Learning Center 1997 — 1998
Franklin High School 1990 — 1995
Catonsville Community College
US Army National Guard May 2014 - Present
Hertz May 2014 - Present
Wells Fargo September 2013 - March 2014
Verizon Wireless August 2012 - September 2013
US Air force Reserves December 2004 - December 2012
Kappa Alpha Psi August 2009 - July 2011
Avis Budget Group August 2010 - April 2011
Cingular Wireless November 2006 - February 2008
Skills
Microsoft Office, Forecasting, Team Leadership, Leadership, Time Management, Selling, Analysis, Customer Service, Customer Satisfaction, Training, Security Clearance, Human Resources, Teamwork, Marketing, Retail, Sales, Military Experience, Management, Employee Benefits, PowerPoint, Project Management, Military, Operations Management, Sales Operations, Microsoft Excel, Microsoft Word, Social Media, Negotiation, Sales Management, Team Building
Education
Charleston Southern University 2009 — 2011
Masters, MBA in Finance
Charleston Southern University 2009 — 2011
Masters, Business Administration
University of South Carolina 2004 — 2006
Bachelors of Science, Business Administration; Marketing
University of South Carolina Upstate 2004 — 2006
BS in Business Administration, Marketing
Spartanburg Methodist College 2003 — 2004
Associates of Science, Business Administration
byrnes high school 1998 — 2002
High school, High School/Secondary Diplomas and Certificates
FedEx Services 2012 - Present
FedEx Services 2009 - 2012
FedEx Office 2007 - 2009
AT&T Mobility 2001 - 2007
Cingular Wireless 1997 - 2001
PepsiCo 1996 - 1997
Skills
SDLC, PeopleSoft, Business Analysis, Management, ERP, Microsoft Word, English, Microsoft Office, Microsoft Excel, Visio, Software Documentation, Program Management, Vendor Management, Project Management, Process Improvement, Budgets, Strategic Planning, Team Leadership, Oracle, Requirements Analysis, Project Manage, Business Process..., ERP Implementations, Mergers & Acquisitions, Supervisory Skills, Technical Support, ITIL v3 Foundations..., Leadership
Education
City University of New York
Master of Science (M.S.), Compter Information Technology
National Institute of Engineering
Bachelor’s Degree, Electrical and Electronics Engineering
Motor City Harley Davison June 2009 - Present
Brighton Harley Davidson April 2005 - May 2009
Flag Star Bank April 2003 - April 2005
American Equity Mortgage August 2002 - April 2003
Cingular Wireless May 1996 - August 2002
Skills
Sales, Credit, CRM, Finance, Budgets, Cold Calling, Strategic Planning, Inventory Management, Customer Service, Marketing Strategy, Sales Operations, Team Building
Education
Cheonggang Academy
Associates Degree, Business Administration
T-Mobile October 2012 - Present
T-Mobile October 2006 - September 2012
Verizon Wireless December 2002 - November 2006
Verizon Wireless August 2001 - December 2002
Cingular Wireless March 1999 - August 2001
Skills
ITIL, SQL, Provisioning, Project Management, IT Operations, IT Service Management, POS, Switches, Routers, Troubleshooting, SS7, Networking, Maintenance & Repair, Test Equipment, Inventory Management, Programming, TCP/IP, Wireless, LTE, Telecommunications, CDMA, Computer Network..., T1, IP, ATM networks, Network Engineering, UMTS, Technical Support, Software Documentation, Software Installation, Fiber Optics, Integration, WAN, 4G, BMC Remedy, Ethernet, Network Design, Mobile Devices, LAN-WAN, Routing, OSPF, VoIP, Testing, System Deployment, Wireless Networking, Juniper, MPLS, Cellular Communications, EVDO, Frame Relay
Education
New Horizon 2012 — 2012
ITIL F Certification
DeVry Institution of Technology 2000 — 2003
Computer Information Systems
Collin County Community College
Cisco Networking, CCNA, 3.0
Suburban Technical School
Industrial Electronics Technology/Technician
TechNet Training Center
Computer software & hardware
North Babylon, NY High School
Capital One Auto Finance July 2014 - Present
Direct Energy February 2014 - June 2014
Cox Communications November 2006 - June 2013
Wal-Mart Neighborhood Market June 2005 - June 2006
Cingular Wireless February 2002 - February 2003
US Army August 1992 - May 1996
Education
Central Bible College
Enid High School
Tulsa Junior College
Microsoft October 2013 - Present
Microsoft / Mosaic Sales Solutions September 2009 - August 2013
Samsung Telecommunications August 2003 - September 2009
Samsung Telecommunications America 2003 - 2009
Nokia / Marketsource January 2003 - August 2003
CINGULAR WIRELESS January 2002 - December 2002
CellularONE/AT&T Wireless January 2000 - January 2002
Skills
Team Management, Account Management, Training Delivery, Sales Management, Training, Employee Training, Instructor-led Training, Technical Training, Trade Shows, Sales, Presentations, Sales Presentations, Presenter, Outstanding..., Relationship-builder..., Customer Facing Roles, Sales Operations, Team Building, Customer Satisfaction, Process Improvement, CRM, Leadership, Management, Coaching, Sales Process, Cross-functional Team..., Marketing, Negotiation, Business Development, Event Management, Team Leadership, Direct Sales, Recruiting, Marketing Strategy, Selling, Selling Skills, Customer Service, Customer Retention, Mobile Devices, Solution Selling, Product Marketing, Customer Experience, Telecommunications, Strategic Partnerships, Wireless
Education
California State University-Sacramento 1994 — 1998
BA, Communications and Telecommunications
Comcast Business Services October 2009 - Present
Elite Home Loans, Inc August 2007 - October 2009
Ameriquest Mortgage Company May 2004 - June 2006
Cingular Wireless October 2001 - June 2004
Skills
Sales Management, Training & Development, Direct Sales, Selling, Cold Calling, Account Management, Sales Process, Sales, Customer Retention, Sales Operations, New Business Development, Team Building, Call Centers, Leadership, Team Leadership, Sales Presentations, Management, Employee Training, Telecommunications, Salesforce.com, Solution Selling, Strategic Partnerships, Networking, B2B, Wireless
Education
Chapman University 1994 — 1997
Business Management
Smoky Hill High School 1990 — 1994
VITAS Healthcare Corporation January 2012 - Present
Eastside Medical Center October 2008 - Present
New Bethel AME Church July 2009 - December 2010
Cingular Wireless August 2000 - November 2002
Skills
Microsoft Office, ADP, Quickbooks, Psychotherapy, ADP Payroll, Grief Counseling, QuickBooks, Crisis Intervention, Nonprofits, Pastoral Care, Leadership, Non-profits, Chaplaincy, Church Events
Education
United Theological Seminary, Dayton, OH
Doctor of Ministry, Pastoral Care and Counseling
McAfee School of Theology @ Mercer University, Atlanta, GA 2004 — 2008
M.Div., Pastoral Care & Counseling
College of Mount Saint Vincent 1977 — 1981
B.A., Business Economics
Nexiius January 2005 - Present
Cingular Wireless February 2003 - March 2005
Skills
Process Scheduler, Construction Management, RFI, Electricians, MS Project, Project Planning, Contract Negotiation, Construction, Contract Management, AutoCAD, Engineering, Contractors, Project Management, Project Bidding, Subcontracting, Troubleshooting, Project Estimation, Heavy Equipment, Maintenance & Repair, Budgets
Education
Case Western Reserve University 2011 — 2014
Master of Science (MS), Systems Engineering
University of San Diego 1997 — 2002
Bachelor of Applied Science (B.A.Sc.), Electrical, Electronics and Communications Engineering
San Jose State University
Wast Management June 2015 - Present
Justice Park District October 2013 - June 2015
Cook County Commissioner of the 4th District, Stanley Moore April 2013 - September 2013
Fidelity Life Association August 2006 - November 2007
Fidelity Life Association October 2005 - August 2006
The Skincare Company September 2004 - December 2004
Cingular Wireless July 2003 - April 2004
Skills
Excel, Outlook, Microsoft Office, Customer Service, Word, PowerPoint, Access, Problem Solving, Teamwork, HTML, Windows, Insurance, Spanish, Databases, Documentation, Administration, Data Entry, Telephone Skills, Inventory Management, XP, Analysis, Administrative Support, Time Management, Scheduling, Fax, Social Media, Internet Explorer, Troubleshooting, Social Networking, Microsoft Excel, Software Documentation, Microsoft Word, System Administration, Computer Forensics, Information Security, Technical Writing, Process Scheduler, Administrative..., Networking, Network Security, Management
Education
DePaul University 2009 — 2011
Bachelor of Science
College of DuPage 2002 — 2008
Associates in Arts
Northrop Grumman Information Systems June 2010 - Present
Northrop Grumman Information Systems October 2004 - June 2010
AFFILIATED COMPUTER SERVICES, INC July 2002 - October 2004
CINGULAR WIRELESS February 2002 - June 2002
PREDICTIVE SYSTEMS, INC January 1999 - January 2002
SUNTRUST BANK INC January 1998 - January 1999
BELLSOUTH CELLULAR CORPORATION January 1997 - January 1998
Alltel Information Services January 1996 - January 1997
MCI COMMUNICATIONS CORPORATION January 1993 - January 1996
MCI Vision January 1991 - January 1993
Skills
SDLC, Agile, Software Development, Process Improvement, Software Project..., MS Project, Process Development, PMO, Requirements Gathering, Agile Methodologies, Vendor Management, Project Management
Education
University of Maryland,College 1989 — 1991
MBA, Information Systems/Marketing
California University of Pennsylvania 1981 — 1985
BS, Petroleum Technology
Iowa Foundation for Medical Care Account Installation SpecialistCIGNA HealthcareOctober 2004 - July 2008
CINGULAR Wireless February 1993 - November 2002
US Air Force February 1982 - February 1992
Education
Catonsville Community College 1992 — 1996
AS, Electronics Technology
Charleston School of Law August 2010 - May 2011
AT&T August 2001 - May 2008
Cingular Wireless September 1999 - August 2001
Ameritech Cellular and Paging 1996 - 1999
Skills
Westlaw, Leadership, Training, Courts, Litigation, Legal Research, Legal Writing, LexisNexis, Criminal Law, Lexis, Civil Litigation, Public Speaking
Education
Charleston School of Law 2009 — 2012
Doctor of Law (JD), Corporate & Employment Law
Central Michigan University
Master of Science in Administration, Information Resource Management
Western Michigan University
Bachelor of Science (B.S.)
School District February 2010 - Present
Cingular Wireless 1998 - 2006
Skills
Special Education, Parents, Psychological Assessment, Counseling, Psychology, Applied Behavior...
Education
California State University-Sacramento 2006 — 2009
Ed.S., Education
Home January 2013 - Present
Huron Valley Schools January 2010 - November 2011
Cingular Wireless August 1991 - July 2002
Education
Central Michigan University 1986 — 1988
BS, Industrial Psychology
Grand Valley State University 1984 — 1986
Undergrad Studies
Wireless etc. June 2006 - Present
Cingular Wireless October 2003 - May 2006
Cingular Wireless October 2003 - May 2006
Cartoys July 2000 - October 2003
Car Toys July 2000 - October 2003
Skills
Direct Sales, Wireless, Sales Management, B2B, Account Management, Sales, Customer Service, New Business Development, Management, Team Leadership, Cellular Communications, Telecommunications, Solution Selling, Cold Calling, Mobile Devices, Sales Process, Customer Retention, Customer Satisfaction, Wireless Networking, Sales Operations, Product Marketing, Selling, Strategic Partnerships, Marketing Strategy, Training, Customer Experience, Advertising, Retail, Marketing
Education
Centralia College 2000 — 2002
Associate of Arts, Business Administration and Management, General
Paychex December 2013 - Present
Sprint Nextel July 2006 - October 2013
Cingular Wireless May 1995 - April 2006
PageNet March 1990 - January 1995
Skills
EVDO, Telecommunications, Managed Services, Networking, Wireless, Troubleshooting, Team Leadership, CDMA, Call Centers, 4G, Customer Satisfaction, Vendor Management, Customer Retention, Sales, Account Management, VoIP, Mobile Devices, Direct Sales, Sales Operations, Salesforce.com
Education
Cleary University 2006 — 2010
Bachelor of Business Administration (BBA), Business Management
Washtenaw Community College
Associate of Arts (AA), Criminal Justice
Howard Supply Company March 2014 - Present
Verizon Wireless March 2012 - Present
Verizon Wireless May 2010 - March 2012
Verizon Wireless April 2008 - May 2010
Alltel 2008 - 2009
cingular wireless 2005 - 2007
cingular wireless 2005 - 2007
Skills
Customer Retention, Sales Management, Sales, Management, Account Management, B2B, Cold Calling, Direct Sales, Human Resources, Retail, Sales Operations, Sales Process, Solution Selling, Telecommunications, Training
Education
University of Central Oklahoma - College of Business Administration 2003 — 2007
Bachelor of Applied Science (BASc), Marketing/Management, 3.2
westmoore
Cingular Wireless July 2005 - January 2008
Education
Cerritos College 2011 — 2012
EPHS 1998 — 2001
DIPLOMA, General Studies
Cincinnati Bell October 2004 - December 2012
Cingular Wireless May 2001 - October 2004
Skills
Tax Preparation
Education
Cincinnati State Technical and Community College 2013 — 2015
Indiana University East 1972 — 1973
Business, Management, Marketing, and Related Support Services