Cingular Wireless/AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Customer service: 1 (800) 331-0500 Delivery tracking: 1 (877) 782-8870 Headquarters: Atlanta, GA Number of employees: 75,000 (2015) Parent organizations: AT&T, AT&T Communications Subsidiaries: AT&T Mexico, Alltel, Leap Wireless,
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Cingular Wireless/AT&T Mobility Employees
Aramark Uniform Services September 2013 - Present
Aramark Uniform Services March 2013 - September 2013
Aramark Uniform Services March 2011 - March 2013
AT&T Mobility April 2008 - March 2011
AT&T Mobility April 2007 - March 2008
Cingular Wireless/at&t Mobility December 2005 - April 2007
Chiron Corporation June 2004 - November 2005
Speed Stop Motorsports/Honda Pro July 2000 - June 2004
Tuning Concept Magazine 1998 - 2000
Skills
Microsoft Office, Sales Management, Customer Service..., Customer Service, Automotive Aftermarket, Automotive Repair, Windows support, Typing, Electronics, Soldering, MIG welding, Arc Welding, Contract Negotiation, Progressive Discipline, Job Coaching, Motivational Speaking, Public Speaking, Sales Process, Telecommunications, Cellular Communications, iPhone Support, Merchandising, Sales, Customer Satisfaction, Business Development, Retail, Customer Retention, Account Management, Leadership, Team Building
Education
University of Phoenix 2015 — 2016
Bachelor of Science Business Management, Business Administration and Management, General
Heald College 2000 — 2001
Associate, Applied Science
Nokia Networks September 2014 - Present
Ericsson Local Delivery Organization August 2012 - April 2013
AT&T August 2005 - August 2012
Cingular Wireless/AT&T Mobility March 2003 - March 2005
AT&T Wireless March 1998 - March 2003
Sprint PCS May 1997 - March 1998
ALLTEL Corporation September 1983 - May 1997
Skills
Telecommunications, Network Operations, T1, Wireless, E911, UMTS, Vendor Management, DS3, Wireless Services, GSM, LTE, TDMA, Lucent, DS0, Cellular, 3G, 4G, Network Design, Operation, Fiber, Network Engineering, RAN, Program Management, OC3, Cross-functional Team..., Managed Services, CDMA, Cellular Communications, Optical Fiber, Computer Network...
Education
Carl Albert State College 1980 — 1982
Associate – Engineering Technology, Electrical and Electronics Engineering
Citi December 2008 - September 2013
AmeriCredit/GM Financial November 2003 - November 2007
Arch Wireless August 2001 - November 2003
Cingular Wireless/AT&T Mobility June 1999 - June 2001
Skills
Microsoft Office, Microsoft Excel, Strategic Planning, Social Media Marketing, Social Media, Process Improvement, Project Management, Event Management, Online Advertising, Real Estate, Data Analysis, SAP, Corporate Communications, Strategic Communications, Mental Health, REO, Refinance, Customer Service, Sales, Team Building
Education
ITT Technical Institute-Charlotte South 2009 — 2014
Currently Attending, ITCNS
West meck 1992 — 1993
High School Diploma, Applied Mathematics
AT&T May 2015 - Present
AT&T August 2010 - Present
Wells Fargo/Contractor October 2009 - June 2010
Better Business Bureau January 2008 - January 2009
American Cancer Society May 2008 - September 2008
Cingular Wireless/AT&T Mobility March 2003 - June 2006
Cingular Wireless/AT&T Mobility October 1999 - March 2003
AT&T Wireless November 1997 - October 1999
Skills
Performance Management, Mediation, Negotiation, Workshop Facilitation, Coaching, Training, Talent Management, Program Management, Human Resources, Strategy, Interviews, Telecommunications, Leadership, Management, Cross-functional Team..., Account Management, Process Improvement, Project Management, Team Building, Customer Retention, Analysis, Vendor Management, Leadership Development, Personnel Management, Employee Relations, Contract Negotiation, Team Leadership, Customer Satisfaction, Employee Benefits, Customer Service, Call Centers
Education
Papillion LaVista High School
Texas State University-San Marcos
Master of Science, Healthcare Human Resources/Health Adminstration
Texas State University-San Marcos
Bachelor of Arts, Communications
Sales Xceleration September 2015 - Present
Global Solutions - AT&T Partner 2014 - 2015
InComm 2008 - 2013
AT&T Mobility 2005 - 2008
AT&T Mobility 2002 - 2005
Cingular Wireless/AT&T Mobility 2000 - 2002
AT&T 1996 - 2000
BellSouth Mobility 1994 - 1996
BellSouth Mobility 1989 - 1994
Skills
Wireless, Mobile Devices, Product Management, Strategic Planning, Team Leadership, Cross-functional Team..., Economics, Market Planning, Operational Excellence, Sales, Strategy, Product Marketing, Telecommunications, Account Management, Sales Operations, Management, Selling, Customer Retention, Start-ups, Networking, Solution Selling, Customer Experience, Strategic Partnerships, E-commerce, Direct Sales, Business Planning, Team Management, Negotiation, Service Delivery..., Process Improvement, Collaborative Leadership, Business Relationship..., Business Innovation, Solution Development, Brand Portfolio..., Interpreting Data, Distributorships, Lessons Learned, Market Research, Market Analysis, Field Sales, Field Assessment, Performance Improvement, Consultative Sales, Management Consulting, Strategic Brand..., Vice President of Sales, International Sales, International Business, International Long...
Education
Florida State University 1985 — 1988
Bachelor of Science (B.S.), Communication
Cumberland University
Graduate Coursework, Masters of Business Administration
TekLinks July 2012 - Present
EMC December 2008 - July 2012
Consonus Technologies August 2007 - December 2008
Cingular Wireless/AT&T Mobility December 2006 - August 2007
Cingular Wireless February 2002 - December 2006
Skills
Solution Selling, Wireless, Managed Services, Account Management, Disaster Recovery, Sales, Data Center, Management, Enterprise Software, Sales Operations, Strategy, Team Building, SaaS, NAS, VDI, Salesforce.com, Enterprise Storage, Storage, Storage Area Networks, Unified Communications, Virtualization, Pre-sales, Storage Solutions, Storage Virtualization, Business Intelligence, Channel, Channel Partners, Cisco Technologies, Cloud Computing, Direct Sales, VMware, Vendor Management, SAN, Servers, Professional Services
Education
Tusculum College 2002 — 2005
BS, Organizational Management with a Marketing Concentration
Longhorn Health Solutions July 2013 - July 2015
Focus Point February 2013 - July 2013
SMARTECH & Associates, LP August 2012 - February 2013
Texas Guaranteed Student Loan Corp. January 2012 - July 2012
Office Depot August 2011 - March 2012
Time Warner Cable August 2008 - July 2009
Movero Technologies July 2007 - August 2008
Cingular Wireless/AT&T Mobility March 2005 - May 2007
Cecil Adtinson Pontiac-GMC February 2004 - April 2005
Dell Computer June 2000 - December 2003
Skills
Management, Account Management, File Management, Operations Management, Sales Management, Contract Management, Project Management, Customer Escalation..., Escalations Management, Call Center..., Call Logging, Call Processing, Cold Calling Experience, Customer Service, Customer Satisfaction, Customer Oriented, Customer Engagement, Customer Support, Technical Support, Escalation Resolution, Customer Acquisition, Customs Regulations, Customer Retention, Retention Strategies, Sales, Sales Process, Sales Presentations, Contract Negotiation, Hiring, New Hire Training, Mentoring New Hires, Direct Hires, Loans, Loan Servicing, Government Loans, Finance, Microsoft Excel, Time Management, Supervisory Experience, Microsoft Word, Training, Higher Education, Microsoft Office, Lead Generation, Outlook, Inventory Management
Education
Texas State University-San Marcos 2009 — 2011
Bachelor's, Liberal Arts-History
Robinson High School 1990 — 1994
Diploma
Mount Hood Community College Head Start August 2009 - June 2011
Cingular Wireless/AT&T Mobility November 2004 - September 2007
Intercultural Communication Institute January 2003 - September 2004
Education
Iowa State University 1998 — 2002
B.A., English
United States Government September 2013 - Present
Riverbed Technology January 2013 - September 2013
United States Government September 2008 - January 2013
United States Government September 2005 - August 2008
United States Government June 2003 - September 2005
Cingular Wireless/AT&T Mobility July 1999 - December 2002
General Instrument April 1998 - September 1998
US Navy April 1997 - September 1997
Gipe Associates April 1996 - September 1996
Gipe Associates April 1995 - September 1995
Skills
Information Assurance, DoD, Program Management, Integration, Computer Security, Enterprise Architecture, Security, Telecommunications, CISSP, Information Security, Network Engineering, Federal Government, Non-profits, Nonprofits, Networking, Leadership, Application Performance..., OPNET, Disaster Recovery, Visio, Information Technology, Analysis, Vendor Management, Management
Education
The Johns Hopkins University 2002 — 2008
Master of Science, Electrical Engineering
Drexel University 1994 — 1999
Bachelor, Electrical Engineering
Baltimore Polytechnic Institute 1990 — 1994
High School Diploma, Engineering
Villa Bella Designs January 2015 - Present
FRANCESCO MOLON-GIEMME STILE GROUP SPA February 2013 - December 2014
Avis Budget Group January 2010 - October 2013
AT&T March 2008 - February 2009
Cingular Wireless/AT&T Mobility September 2006 - March 2008
Daughtry Bernays Incorporated March 2005 - September 2006
The Wireless Spot February 2003 - March 2005
Villa Bella Designs December 1990 - January 2003
Barnett Clark & Associates 1990 - 1994
Skills
Sales, Management, Leadership, Account Management, Training, Marketing, B2B, Retail, Recruiting, Merchandising, Sales Presentations, Wireless, Hiring, Customer Retention, Team Building, Customer Service, Customer Experience, Coaching, New Business Development, Team Leadership, Performance Management, Building Relationships, Car Rental, Travel Management, Business Travel, Customer Satisfaction, Direct Sales, Sales Operations, Sales Process, Budgets, Sales Management, Negotiation, Marketing Strategy, Forecasting, Contract Negotiation, Profit, Pricing, Employee Training, Strategic Planning
Education
Southwest Florida College 2013 — 2014
Bachelor of Architecture (B.Arch.), Residential Interior Design
Art Institute of Atlanta 1988 — 1990
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of Central Arkansas 1986 — 1988
Marketing, Business, Management, Marketing, and Related Support Services
AT&T August 2015 - Present
AT&T Mobility April 2014 - July 2015
AT&T Mobility September 2007 - April 2014
Cingular Wireless/AT&T Mobility April 2006 - September 2007
AT&T Wireless/Cingular Wireless November 2003 - March 2006
Skills
Customer Retention, Customer Experience, Customer Satisfaction, Training, Sales Management, Sales Operations, Sales Process, Call Centers, Account Management, Employee Training, Wireless, Vendor Management, Direct Sales, Cold Calling, Coaching, Performance Management, Sales, Team Leadership, Leadership Development, Training Delivery, Instructor-led Training, Customer Service, Retail, Human Resources, Employee Relations, Performance Consulting, Learning Management, Onboarding, Needs Analysis, ADDIE, Blended Learning, Employee Engagement, Instructional Design, Hands-on Training, New Hire Orientations, E-Learning, Webinars, Mobile Devices, Solution Selling, Quotas, Sales Leadership..., VoIP, People Development, Mobile Technology, Recruiting
Education
Tarleton State University - Central Texas 1996 — 1998
MS, Human Resource Management
Kansas State University 1993 — 1996
BA, Psychology
AT&T September 2000 - Present
AT&T Mobility November 2012 - November 2013
AT&T Mobility January 2011 - October 2012
AT&T Mobility August 2006 - December 2010
Cingular Wireless/AT&T Mobility May 2005 - July 2006
Beck Communications June 2003 - May 2005
Cingular Wireless August 2001 - June 2003
BellSouth Mobility September 1998 - July 2001
Skills
Sales Operations, Project Portfolio..., People Management, People Development, Retail Sales, Customer Experience, Customer Satisfaction, Peer Mentoring, Professional Mentoring, Cross-functional Team..., Solution Selling, Direct Sales, Product Management, Telecommunications, Managed Services, Sales Process, Account Management, Mobile Devices, Unified Communications, Wireless, Customer Retention
Education
Austin Peay State University 1994 — 2001
Bachelor of Science, Communications
Austin Peay State University 1994 — 2001
Bachelor of Science (B.S.), Communications
Auto Club of So Cal October 2008 - Present
Velocitel 2004 - 2006
SpectraSite Communications 2000 - 2001
Cingular Wireless/AT&T Mobility 1996 - 2000
Skills
Sales Operations, Insurance, Process Improvement, Access, Business Analysis, Forecasting, Competitive Analysis
Education
California State University-Fullerton 1992 — 1995
Bachelor of Arts (B.A.), Psychology
California Polytechnic State University-San Luis Obispo
AT&T May 2014 - Present
AT&T January 2011 - May 2014
AT&T September 2008 - January 2011
Cingular Wireless/AT&T Mobility December 2000 - September 2008
SBC Communications Inc./Cellular One October 1999 - December 2000
Mayer Brown Rowe & Maw October 1995 - October 1999
Education
Northwestern University School of Law 1992 — 1995
University of Illinois at Urbana-Champaign 1988 — 1992
B.S., Economics
Whitney Young High School 1984 — 1988
High School
AT&T September 2011 - Present
AT&T August 2005 - Present
AT&T Mobility 2005 - Present
AT&T Mobility (formerly Cingular Wireless) 2005 - Present
AT&T 2005 - Present
Cingular Wireless/AT&T Mobility 2005 - Present
Amdocs 2010 - 2011
Cablevision April 1998 - January 2002
GE Capital October 1996 - January 1998
Skills
Software Project..., PMP, Requirements Analysis, Wireless, Telecommunications, PMO, Software Development, SDLC, CRM, Mobile Devices, Vendor Management, Business Analysis, HLR, Data Center, Cross-functional Team..., Project Portfolio..., Product Management, Visio, Solution Architecture, Enterprise Architecture, VoIP, Management, Project Management, Cloud Computing
Education
Albion College 1966 — 1970
Bachelor of Arts (BA), Business/Managerial Economics
The Celeris Group 2007 - Present
JRH Consulting Group 2006 - 2007
The Lyle Company 2004 - 2006
Cingular Wireless/AT&T Mobility 2002 - 2004
Cingular Wireless 2001 - 2002
Skills
Cellular Communications, 4G, Wireless, UMTS, Telecommunications, Wireless Networking, WiMAX, Microwave, CDMA, LTE, Site Development, Zoning, Broadband, Wireless Broadband
Education
The University of Texas at Arlington - College of Business 1996 — 2003
BBA, Finance
AT&T 2015 - Present
AT&T February 2014 - March 2015
AT&T February 2012 - February 2014
Customer Operations March 2011 - February 2012
Cingular Wireless/AT&T Mobility July 2000 - March 2011
Cellular One Boston February 1995 - July 2000
Education
D'Amore-McKim School of Business at Northeastern University 1997 — 1998
MBA, Finance
Northeastern State University 1986 — 1988
BS, Marketing
AT&T March 2007 - Present
Cingular Wireless/AT&T Mobility December 2006 - March 2007
Cingular Wireless/AT&T Mobility February 2004 - December 2006
Skills
Management, Telecommunications, Sales, Wireless, Customer Service, Sales Management, Account Management, Team Leadership, Direct Sales, Mobile Devices
Education
University of Maryland University College
Bachelor of Science (B.S.), Management Studies