Cingular Wireless/AT&T Wireless
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Customer service: 1 (800) 331-0500 Delivery tracking: 1 (877) 782-8870 Headquarters: Atlanta, GA Number of employees: 75,000 (2015) Parent organizations: AT&T, AT&T Communications Subsidiaries: Alltel, AT&T Mexico, Leap Wireless,
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Cingular Wireless/AT&T Wireless Employees
Robert Half International – Commerce Platform BizOps (Microsoft Contractor) November 2013 - Present
Robert Half International – Microsoft Store (Microsoft Contractor) October 2012 - February 2013
Kelly Services 1998 - 2006
Cingular Wireless/AT&T Wireless 2004 - 2005
Skills
Spanish-speaking, Microsoft Office, Westlaw, Immigration Law, Civil Rights Law, Legal Research Skills, Office Administration, Traditional Labor Law, Employment Law, Customer Service, Public Speaking, Leadership, Community Outreach, Outlook, Microsoft Word, Microsoft Excel, Google Docs, Google Maps, PowerPoint, Contract Law, Research, Management, Event Planning
Education
Edmonds Community College 2010 — 2012
Associate of Arts (A.A.), General Studies, 3.5
Edmonds Community College 2010 — 2012
Associate of Arts (A.A.), Para-legal, 3.5
First Niagara Bank April 2015 - Present
First Niagara Bank April 2015 - Present
Allegheny Mountain Swimming January 2008 - Present
Robert J. DePaul & Associates, Inc./ Pyramid Consulting Group May 2014 - April 2015
EDMC June 2011 - May 2014
Highmark June 2009 - June 2011
RJ DePaul October 2008 - June 2009
Keystone Soy Candles May 2006 - May 2009
Cingular Wireless/AT&T Wireless June 2000 - July 2006
Olsten Staffing Services March 1999 - June 2000
Skills
Visio, Requirements Analysis, Business Analysis, Software Documentation, Program Management, Requirements Gathering, Data Warehousing, Cross-functional Team..., Data Analysis, Project Management, Databases, Testing, Software Development, Analysis, Access, Quality Assurance, Integration, Business Requirements, Management, SDLC, Systems Analysis, Training, Leadership
Education
Penn State University 1983 — 1987
Bachelor of Science (BS), Quantitative Business Analysis
Edward Little High School 1979 — 1983
General Motors July 2014 - Present
Slalom Consulting April 2012 - June 2014
Motricity April 2011 - April 2012
AT&T Mobility (contracted by Yoh) May 2008 - April 2011
MetroPCS Wireless, Inc. October 2005 - March 2008
Cingular Wireless/AT&T Wireless October 2003 - April 2005
AT&T Wireless May 2001 - October 2003
AT&T Wireless March 2000 - May 2001
Skills
Product Management, Product Development, Project Implementation, Product Life Cycle..., Vendor Management, Technical Documentation, Project Management, Agile Project Management, Market Research, Strategic Planning, Requirements Analysis, SDLC, Mobile Internet, Cross-functional Team..., Enterprise Software, Management, Strategy, Leadership, Salesforce.com, Change Management, Scrum
Education
University of Washington, Michael G. Foster School of Business 2011 — 2013
MBA, Technology Management
St. Edward's University 2001 — 2004
BA, Business & Management
St. Edward's University 2001 — 2004
BA, Organizational Communication
Texan Allergy May 2015 - Present
Southern Careers Institute October 2014 - January 2015
NCSOFT June 2013 - January 2014
Blizzard Entertainment February 2008 - February 2012
CINGULAR WIRELESS/AT&T WIRELESS January 2006 - January 2007
Skills
Customer Service, Troubleshooting, Quality Assurance, Video Games, MMO, MMORPG, Computer Games, Hardware, Online Gaming, Game Development, Microsoft Office, Microsoft Excel, Outlook, Data Entry
Education
Southern Careers Institute-Austin 2014 — 2015
Pharmacy Technician/Assistant
Austin Community College 2002 — 2004
Bachelor's Degree, Undeclared, Not Completed
Dripping Springs High School 1998 — 2002
High School, General Studies
Ultimate Software April 2012 - Present
Ultimate Software May 2009 - Present
ADP September 2006 - December 2008
Cingular Wireless/AT&T Wireless January 1993 - September 2006
Skills
Salesforce.com, Requirements Analysis, CRM, HRIS, Software Implementation, Strategic Planning, SaaS, Consulting, Business Intelligence, Enterprise Software, Benefits Administration, Business Analysis, Process Improvement, Professional Services, Vendor Management
Education
California State University-Long Beach 2010 — 2010
Human Resources Management Certificate, HR Management
University of La Verne 2003 — 2008
Business Administration
AT&T February 2011 - Present
AT&T March 2010 - February 2011
AT&T Mobility August 2005 - April 2010
Cingular Wireless/AT&T Wireless May 2003 - August 2005
AT&T Wireless December 2001 - May 2003
Washington Mutual March 1998 - November 2001
Delta Air Lines November 1983 - March 1998
Skills
Supplier Performance, Vendor Management, Strategic Sourcing, Forecasting, Business Process..., Supply Chain Management, Strategy, Contract Negotiation, Leadership, Supply Chain, Project Management, Procurement, Contract Management, Integration, Training, Process Improvement, Management, Program Management
Education
Salem State University 1980 — 1983
St. Joseph's
Microsoft March 2013 - January 2015
T-Mobile December 2005 - March 2013
T-Mobile December 2005 - February 2013
Cingular Wireless/AT&T Wireless 1999 - 2005
Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Technical Recruiting, Strategic Sourcing, Sourcing, Talent Management, Training, Human Resources, Onboarding, Leadership, Workforce Planning, Vendor Management, Strategy, Interviews, Management, Succession Planning, Temporary Placement, Hiring, Performance Management, Internet Recruiting
Education
Flagler College 1987 — 1991
Bachelor's Degree, Business Administration
Cogeco Cable inc. March 2015 - Present
Rogers Communications March 2014 - March 2015
TELUS September 2010 - September 2013
Kwali Housing Solutions Inc August 2009 - August 2010
Nortel Networks June 2009 - June 2009
NetCracker Technology for TELUS January 2008 - March 2009
Nortel Networks for Reliance Infocomm August 2007 - November 2007
Cingular Wireless/AT&T Wireless January 2006 - June 2006
Nortel Networks for Claro Wireless November 2006 - 2006
Nortel for AT&T Wireless/Cingular Wireless January 2005 - December 2005
Skills
Telecommunications, Integration, Testing, Agile Methodologies, Business Analysis, Unix, TCP/IP, Business Process, Requirements Gathering, BSS, Requirements Analysis, Wireless, Open Source Software, PMP, SDLC, Software Project..., Networking, Business Requirements, Software Documentation, MS Project, Project Management, Mobile Devices, Oracle, Software Development, Vendor Management, SharePoint, UMTS, Microsoft SQL Server, Ethernet, Requirements Management, GSM, System Deployment, Solution Architecture, Scrum, Security, Quality Assurance, Joint Ventures, User Interface..., User Interface Design, Systems Analysis, Business Process..., Rental Investments, Rental Properties, Real Estate Joint..., Process Efficiency, Google Docs, Google Sheets, Google Slides, MS Visio, Visio
Education
CLARITEQ 2013 — 2013
SIMPLiLEARN 2013 — 2013
Simon Fraser University 2013 — 2013
Business Process Modeling Workshop
Simon Fraser University 2010 — 2011
Business Analyst Certification
British Columbia Institute of Technology 2007 — 2007
University of Victoria 1986 — 1991
Bachelor
Cariboo College 1985 — 1986
Northern Lights College 1984 — 1985
South Peace Senior Secondary 1981 — 1984
High School Diploma
Moz October 2013 - Present
Big Fish Games January 2011 - October 2013
Expedia May 2009 - January 2011
Expedia September 2006 - May 2009
Microsoft - MSN Division August 2005 - September 2006
Cingular Wireless/AT&T Wireless February 2001 - August 2005
Quickmarketing, Inc. February 2000 - November 2000
Exponent February 1999 - February 2000
MSI Consulting Group April 1996 - September 1998
Skills
SEO, Database Marketing, Affiliate Marketing, Online Advertising, Email Marketing, Mobile Marketing, Social Media Marketing, Segmentation, Customer Acquisition, Customer Lifecycle..., Marketing Analytics, Management, Direct Marketing, E-commerce, CRM, Marketing Strategy, Start-ups, Strategic Partnerships, Marketing, Cross-functional Team..., Digital Marketing, Digital Media, Analytics, Strategy, Market Research, Multi-channel Marketing, Leadership, Online Marketing, Web Analytics, Lead Generation, B2B, Product Management, SEM, Digital Strategy, Product Marketing, Demand Generation
Education
University of Washington
BA, English
University of Phoenix
MBA, Business Administration
West Seattle High
AT&T Mobility July 1999 - Present
Cingular Wireless/AT&T Wireless 1999 - Present
Deposit Guaranty National Bank 1991 - 1999
DeMiller, Denny, Word & Co. 1988 - 1991
Education
Mississippi State University 1983 — 1987
Kaiser Permanente December 2008 - Present
WaMu Card Services December 2006 - December 2008
JPMorgan Chase December 2005 - December 2008
AT&T Wireless Services 1996 - 2005
Cingular Wireless/AT&T Wireless 1996 - 2005
Skills
SDLC, Program Management, SaaS, CRM, Business Intelligence, Cross-functional Team..., Visio, Team Building, Project Management, Requirements Analysis, Vendor Management, PMP, Strategy, Analysis, Management, Product Management, Leadership, Analytics, Governance, Integration, Business Strategy, Call Centers, Process Improvement, Team Leadership, Enterprise Software, Customer Service, Data Analysis, Business Analysis, Project Portfolio..., PMO, Software Project..., Change Management, Customer Retention, Business Process, IT Management, Project Planning, IT Strategy, Business Process..., Executive Management, Strategic Planning
Education
Harvard Business School 2014 — 2014
Harvard Business School Executive Education
University of Oregon 1988 — 2002
B.A, Political Science, Japanese
AT&T Mobility January 1991 - Present
Cingular Wireless/AT&T Wireless 1991 - Present
AT&T Wireless / Cingular Wireless 1991 - Present
AT&T Wireless 1991 - Present
Skills
Customer Experience, Wireless, Mobile Devices, Vendor Management, Marketing, Telecommunications, Product Management, Customer Lifecycle..., Customer Retention, Strategy, Strategic Partnerships, Cross-functional Team..., Leadership, Program Management, Product Marketing, Competitive Analysis, Management, Sales Operations, Account Management, CRM, Marketing Strategy
Education
university of phoenix 1980 — 1984
Texas Alcoholic Beverage Commission February 2014 - Present
Texas Alcoholic Beverage Commission February 2014 - April 2015
Texas Health and Human Services Commission September 2012 - July 2013
Pete P. Gallego August 2010 - December 2010
Meadow Wood Elementary August 2008 - August 2009
Atlantic Aviation March 2007 - June 2007
Atlantic Aviation March 2007 - June 2007
AT&T Wireless June 2006 - March 2007
Cingular Wireless/AT&T Wireless June 2006 - March 2007
Skills
Training, Management, Airports, Sales, Human Resources, Software Documentation, Customer Service, Call Center, Microsoft Office, Outlook, Data Entry, Microsoft Excel, Interviews, Program Management
Education
Sul Ross State University 2010 — 2012
MA, Public Administration
Sul Ross State University 2003 — 2004
BA, Political Science
Smith & Nephew Orthopaedics May 2014 - Present
Smith & Nephew, Inc December 2009 - May 2014
ACS, Inc October 2008 - November 2009
SITEL Corporation September 2005 - August 2008
Cingular Wireless/AT&T Wireless August 2003 - September 2005
Suncom/AT&T Wireless December 2001 - August 2003
Harrah’s Teleservices Center July 1999 - June 2001
Skills
SAP, Customer Service, Data Entry, Data Analysis, Outlook, Microsoft Office, Account Management, Payroll, Inventory Management, CRM, DOS, Troubleshooting, Fax, Copying, Internet, Software Installation, Sales Management, Problem Solving, Microsoft Excel, E-Learning, Key Performance..., Leadership, Microsoft Word, Strategic Planning, Pricing, Quality Assurance, Quality Auditing, Recruiting, Training, Teamwork, Telecommunications, Answering Telephones, Oracle Reports, Statistical Reporting, 10 Key, Microsoft Office 2003, Office 2010, Microsoft Office 2007, Workforce Management, Call Center, Remote Monitoring, Coaching, Performance Management, Training Facilitation, PowerPoint, Team Management
Education
Park University Online 2010 — 2014
Bachelor of Science, Management; Human Resource Management
LeMoyne-Owen College 1999 — 2003
Bachelor of Science, Business Administration; Management
JP Morgan Chase July 2009 - May 2014
Seminole County Public Schools January 2009 - June 2009
Central Florida Sports July 2006 - December 2008
Cingular Wireless/AT&T Wireless June 2005 - September 2006
Fortune Personnel Consultants September 2000 - December 2003
Brite Voice Systems August 1997 - December 2000
Skills
Leadership, CRM, Business Development, Management, Team Building, Sales, Enterprise Software, Marketing Strategy, Training, Product Management, Coaching, Customer Service
Education
Indiana University Bloomington
BS, Education
University of Oklahoma
MA, Org Devl/MSW
Arvato Services January 2015 - Present
Citi July 2013 - May 2014
Arvato Digital Services February 2012 - May 2013
Self employed October 2009 - March 2011
TriNet 2011 - 2011
GoDaddy.com March 2009 - September 2009
Club Med September 2006 - September 2008
Prescription Assistance Plan Service January 2006 - July 2006
Fry's Electronics September 2005 - November 2005
Cingular Wireless/AT&T Wireless October 2004 - February 2005
Skills
Sales, Call Centers, Training, Management, Visio, Software Documentation
Education
DeVry Institute of Technology
Electronic Engineering and Computer Information Systems
U.S. Customs and Border Protection June 2008 - Present
U.S. Department of Homeland Security September 2006 - June 2008
Connextions August 2005 - December 2005
Cingular Wireless/AT&T Wireless October 2002 - August 2005
Sprint January 2002 - August 2002
Orlando Regional Medical Center June 1999 - January 2002
1-800 Flowers.com September 1996 - June 1999
Skills
Government, Law Enforcement, Community Outreach, Analysis, Microsoft Office, Customer Service, Security
Education
University of Central Florida 1997 — 2000
Bachelor's degree, Psychology
Valencia College 1995 — 1997
Associate of Arts (A.A.)