Circles, A Sodexo Company
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Circles, A Sodexo Company Employees
Boston Fine Homes 2008 - Present
American Airlines 2001 - Present
Circles - A Sodexo Company 2013 - 2014
Louisburg Properties 2001 - 2007
Radnet, Inc 2000 - 2001
Avid Technology 1998 - 2000
Skills
Real Estate, Luxury Sales/Rentals, Sales, Marketing, Management, Operations Management, Customer Service, Real Estate Transactions, Travel Planning, Hospitality, Deal Structuring, Contract Negotiation, New Business Development, Client Relationship..., Customer Retention, Revenue Generation, Concierge Services, Buyers, Sellers, First Time Home Buyers, Relocation Buyers, Residential Homes, Condos, Investment Properties, Team Building, Team Leadership, Call Centers, Negotiation, Small Business, Travel Consultant, Training / Coaching /..., Passion & Enthusiasm, Technology Savvy, Team Motivator, Social Media Marketing, Referrals, Foreclosures, Rentals, CRM, Leadership
Education
Bentley University 1990 — 1994
MBA, with MIS concentration
University of Massachusetts at Lowell 1988 — 1990
BSEE, Electrical Engineering, Cum Laude
Northern Essex Community College 1986 — 1988
Associates Degree, Engineering Science, Magna Cum Laude
Circles - A Sodexo Company April 2008 - Present
Circles - A Sodexo Company October 2007 - April 2008
Circles - A Sodexo Company January 2007 - October 2007
Circles - A Sodexo Company September 2006 - January 2007
Entercom May 2005 - September 2006
Bemis Market June 2003 - September 2006
Skills
Customer Satisfaction, Customer Experience, Account Management, Vendor Relationships, Secondary Market Tickets, Nightlife, Social Media, Event Planning, Event Managment, Travel Planning, Ticket Sales, Ticketmaster, Concierge Services, Customer Retention, Team Leadership
Education
Fitchburg State College 2001 — 2005
Bachelor of Science (BS), Business Management
Revel Experiences January 2014 - Present
Circles, A Sodexo Company January 2005 - January 2014
BBM, LLC. 2000 - 2005
Reebok 1996 - 1999
Reebok 1994 - 1998
Reebok 1992 - 1996
Skills
Marketing Strategy, Strategic Partnerships, Strategic Planning, Account Management, Tourism, Product Development and..., Public Speaking, Team Building, Event Management, Product Marketing, Customer Service, Brand Management, Customer Experience, Start-ups, Marketing, Strategy, Management, Lead Generation, Leadership, B2B
Education
University of Massachusetts, Amherst
BA, Isenberg School of Management, Business Management
Collette January 2014 - Present
Circles a Sodexo Company November 2011 - January 2014
Johnson & Wales University May 2010 - November 2011
Johnson & Wales University Travel Tourism Internship Program May 2009 - May 2010
Johnson & Wales Travel Tourism Internship Program March 2007 - May 2009
Skills
Customer Service, Sales, Call Center, Travel, Leisure Travel, Business Travel, Travel Planning, Spanish-speaking, Microsoft Excel, Microsoft Word, Concierge Services, Tourism, Hospitality, Travel Management, Spanish, Customer Satisfaction, Outlook, Sabre, Microsoft Office, Training, Sustainable Tourism, Adventure Travel, Food & Beverage, Hospitality Industry, Leadership
Education
Johnson and Wales University 2005 — 2011
Hospitality
Collette February 2014 - June 2015
Circles a Sodexo Company September 2011 - February 2014
Grand Circle Corporation May 2011 - September 2011
Sports Travel Plus August 2010 - September 2010
Johnson & Wales University September 2009 - May 2010
RI Convention Center December 2009 - March 2010
Johnson & Wales University September 2007 - November 2007
Filene's November 2005 - May 2006
Skills
Tourism, Event Management, Event Planning, Hotels, Customer Service, Sales, Travel Planning, Concierge Services, Spanish, Teamwork, Travel Management, Strategic Planning, Social Media, Trade Shows, Restaurants, Time Management, Negotiation, Spanish-speaking, Organization, Marketing Strategy, Building Relationships, Team-oriented, Sustainable Tourism, Microsoft Office, Research, Lotus Notes, Business Travel, Revenue Analysis, Social Networking, Comparative Politics, International Relations, SPSS, Latin American Politics, Hospitality, Leadership, Management, Hospitality Management, Training, Customer Satisfaction
Education
University of Rhode Island 2014 — 2017
Master of Arts (M.A.), Political Science
Johnson & Wales University 2006 — 2010
B.S., Global Tourism Management
West Monroe Partners October 2014 - Present
TPG TeleManagement April 2013 - October 2014
Circles, a Sodexo Company February 2012 - March 2013
The Home Depot March 2010 - February 2012
BrandonWayne Group November 2006 - March 2010
Caterpillar Financial October 2003 - November 2006
Staffmark September 1999 - October 2003
PricewaterhouseCoopers - Service Delivery Center (PwC SDC) September 1997 - September 1999
Spherion (Formally Norrell Services) June 1994 - September 1997
Skills
Six Sigma, Workforce Management, Management Consulting, Human Resources, Program Management, Public Speaking, Customer Service, Customer Experience, Customer Retention, Call Center, BPO, Strategic Leadership, Staffing Services, Business Strategy, New Business Development, Change Management, Start-up Ventures, Vendor Management, Financial Analysis, Marketing Strategy, Talent Management, Customer Satisfaction, Outsourcing, Cross-functional Team..., CRM, Mergers & Acquisitions, Business Process, Leadership, Process Improvement, Team Building, Coaching, Management, Recruiting, Employee Relations, Performance Management, Business Development, Training, Leadership Development, Strategy, Talent Acquisition, Executive Management, Team Management, Operations Management, Strategic Planning, Employee Benefits, Sales, Marketing, Analysis, Project Planning, Strategic Human...
Education
Mercer University
BSBA - Graduate, Stetson School of Business and Economics, Overall 3.54/4.0 GPA; 3.75 Major, Top 10% of class.
JN Phillips December 2012 - November 2013
Circles, a Sodexo Company February 2008 - December 2012
Nuance December 1998 - January 2008
Nuance Communications (Formerly Lernout and Hauspie Speech Products) December 1998 - December 2001
Alpha Software April 1998 - December 1998
Mangosoft July 1997 - April 1998
Skills
Channel, Marketing Strategy, Product Marketing, Sales, Strategic Partnerships, Lead Generation, Account Management, Channel Partners, Solution Selling, Go-to-market Strategy, Salesforce.com, SaaS, Sales Operations, CRM, Competitive Analysis, Sales Process, Direct Sales, Multi-channel Marketing, Sales Management, Start-ups, New Business Development, Product Management, Operations Management, P&L Management, B2B, Business Development, Selling, Strategy, Direct Marketing, E-commerce
Education
Stonehill College 1988 — 1992
Bachelor of Science in Business Administration, Marketing
HarbourVest Partners 2012 - Present
HarbourVest Partners 2010 - 2012
HarbourVest Partners March 2006 - 2010
Filene’s/Kaufmann’s 2004 - 2006
Circles, a Sodexo Company 2002 - 2004
Skills
Human Resources, Interviews, Talent Management, Employee Relations, Onboarding, Recruiting, Customer Service, Talent Acquisition
Education
University of Massachusetts, Amherst 1998 — 2001
BA, Sociology
Boston University 1998 — 1998