CITADEL Systems, Inc.
Description
Address: 19992 Kelly Rd, Harper Woods, MI 48225 Hours: Open now · Add full hours Unable to add this file. Please check that it is a valid photo. Phone: (586) 443-2000: Website: : : : : : Place name: Category: Hours: Category: Call center Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Add website Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Citadel Systems Posting publicly on the Web Write a review Reviews 4 Google reviews
CITADEL Systems, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CITADEL Systems, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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CITADEL Systems, Inc. Employees
Employee
Years
Job
Industry
Ryan Jambeau Ryan Jambeau's CITADEL Systems, Inc. Experience October 2013 - July 2015
Job Project Analyst Customer Experience
Industry Telecommunications
Experience
CITADEL Systems, Inc. October 2013 - July 2015
Kelly Services October 2010 - October 2013
Convergys May 2001 - February 2010
Skills
MS Office 2010: Excel,..., SAP, Mac OS X Mountain Lion, Process Improvement, Lotus Notes, Team Management, Business Process..., Business Analysis, Team Leadership, Operations Management, Continuous Improvement, Requirements Analysis, Change Management, Access, Training, Program Management, Business Networking, Customer Satisfaction, Call Centers, Leadership, Vendor Management, Team Building, Customer Service
Education
Alma College 1996 — 2000
BA, Political Science
Southgate Anderson High School
CITADEL Systems, Inc. October 2013 - July 2015
Kelly Services October 2010 - October 2013
Convergys May 2001 - February 2010
Skills
MS Office 2010: Excel,..., SAP, Mac OS X Mountain Lion, Process Improvement, Lotus Notes, Team Management, Business Process..., Business Analysis, Team Leadership, Operations Management, Continuous Improvement, Requirements Analysis, Change Management, Access, Training, Program Management, Business Networking, Customer Satisfaction, Call Centers, Leadership, Vendor Management, Team Building, Customer Service
Education
Alma College 1996 — 2000
BA, Political Science
Southgate Anderson High School
Johnny Mckeel Johnny Mckeel's CITADEL Systems, Inc. Experience March 2014 - Present
Job Corporate Trainer at CITADEL Systems, Inc.
Industry Consumer Services
Experience
CITADEL Systems, Inc. March 2014 - Present
Kemper Reserve National May 2013 - February 2014
The Hartford April 2012 - April 2013
Vericrest Financial November 2008 - January 2012
Hartford Insurance Company January 2001 - November 2008
Markwell Paving June 1999 - November 2000
Skills
Sales Management, Call Monitoring, Call Center, Customer Service, Coaching, Hiring, Mentoring, Employee Engagement, Scheduling, Team Building, Customer Relations, Performance Management, Employee Relations, Process Improvement, Problem Solving, Negotiation, Leadership Development, Forecasting, Insurance, Teamwork, Interviewing, Customer Satisfaction, Microsoft Office, Compliance, Account Management, Program Management, Change Management, Budgeting, Team Leadership, Supervisory Skills, Contract Negotiation, Team Management, Customer Experience, Staff Development, Recruiting, Interviews, Call Centers, Budgets
Education
University of Central Oklahoma 1992 — 1995
BA, Sociology
Rose State College 1989 — 1992
AA, Psychology
CITADEL Systems, Inc. March 2014 - Present
Kemper Reserve National May 2013 - February 2014
The Hartford April 2012 - April 2013
Vericrest Financial November 2008 - January 2012
Hartford Insurance Company January 2001 - November 2008
Markwell Paving June 1999 - November 2000
Skills
Sales Management, Call Monitoring, Call Center, Customer Service, Coaching, Hiring, Mentoring, Employee Engagement, Scheduling, Team Building, Customer Relations, Performance Management, Employee Relations, Process Improvement, Problem Solving, Negotiation, Leadership Development, Forecasting, Insurance, Teamwork, Interviewing, Customer Satisfaction, Microsoft Office, Compliance, Account Management, Program Management, Change Management, Budgeting, Team Leadership, Supervisory Skills, Contract Negotiation, Team Management, Customer Experience, Staff Development, Recruiting, Interviews, Call Centers, Budgets
Education
University of Central Oklahoma 1992 — 1995
BA, Sociology
Rose State College 1989 — 1992
AA, Psychology
Vidya Gilbert Vidya Gilbert's CITADEL Systems, Inc. Experience October 2012 - Present
Job Site Manager at CITADEL Systems, Inc.
Industry Telecommunications
Experience
CITADEL Systems, Inc. October 2012 - Present
Convergys November 2008 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Customer Satisfaction, Team Leadership, Call Centers, Budgets
Education
Oklahoma City Community College
Pre-Medicine/Biology
University of Oklahoma
CITADEL Systems, Inc. October 2012 - Present
Convergys November 2008 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Customer Satisfaction, Team Leadership, Call Centers, Budgets
Education
Oklahoma City Community College
Pre-Medicine/Biology
University of Oklahoma
JC Tibbitts's CITADEL Systems, Inc. Experience June 2014 - Present
Job Chief Financial Officer at CITADEL Systems, Inc.
Industry Outsourcing/Offshoring
Experience
CITADEL Systems, Inc. June 2014 - Present
CITADEL Systems, Inc. August 2012 - June 2014
Back Office Support Systems August 2012 - June 2014
Mindspeed Technologies July 2012 - December 2012
Mindspeed Technologies October 2011 - July 2012
Broadcom June 2010 - October 2011
University of Chicago Booth School of Business September 2008 - June 2010
Broadcom June 2009 - September 2009
Back Office Support Systems April 2002 - August 2008
Maple Park Media 2004 - 2007
Skills
Financial Modeling, Strategic Planning, Financial Analysis, Mergers, Start-ups, Forecasting, Competitive Analysis, Cross-functional Team..., Valuation, Business Strategy, Corporate Finance, Product Management, Venture Capital, New Business Development, Finance, Mergers & Acquisitions, Call Centers, BPO, Executive Search, Budgets, Leadership, Outsourcing, Accounting, Executive Management, Corporate Development, Business Development, Strategic Partnerships, Strategy, Business Process...
Education
The University of Chicago Booth School of Business 2008 — 2010
MBA, Finance, Accounting
Miami University 1998 — 2002
BS, Marketing
Grosse Pointe South HS 1996 — 1998
HS
University of Liggett School 1994 — 1996
HS, HS
CITADEL Systems, Inc. June 2014 - Present
CITADEL Systems, Inc. August 2012 - June 2014
Back Office Support Systems August 2012 - June 2014
Mindspeed Technologies July 2012 - December 2012
Mindspeed Technologies October 2011 - July 2012
Broadcom June 2010 - October 2011
University of Chicago Booth School of Business September 2008 - June 2010
Broadcom June 2009 - September 2009
Back Office Support Systems April 2002 - August 2008
Maple Park Media 2004 - 2007
Skills
Financial Modeling, Strategic Planning, Financial Analysis, Mergers, Start-ups, Forecasting, Competitive Analysis, Cross-functional Team..., Valuation, Business Strategy, Corporate Finance, Product Management, Venture Capital, New Business Development, Finance, Mergers & Acquisitions, Call Centers, BPO, Executive Search, Budgets, Leadership, Outsourcing, Accounting, Executive Management, Corporate Development, Business Development, Strategic Partnerships, Strategy, Business Process...
Education
The University of Chicago Booth School of Business 2008 — 2010
MBA, Finance, Accounting
Miami University 1998 — 2002
BS, Marketing
Grosse Pointe South HS 1996 — 1998
HS
University of Liggett School 1994 — 1996
HS, HS
Suzette Nosseck Suzette Nosseck's CITADEL Systems, Inc. Experience March 2012 - May 2014
Job Vehicle Integration Coordinator – Product Development Center
Industry Telecommunications
Experience
Ford Motor Company May 2014 - Present
Back Office Support Systems March 2012 - May 2014
CITADEL Systems, Inc. March 2012 - May 2014
Skills
Call Centers, Vendor Management, Customer Service, Microsoft Office, Team Building, Management, Account Management, CRM, Coaching, New Business Development, Customer Satisfaction, Training, Leadership, Telecommunications
Education
Rochester College 2012 — 2014
Bachelor of Business Administration Rochester College, Rochester Hills, Michigan
Macomb Community College
Associate of Science Degrees in Marketing and Business Management
Ford Motor Company May 2014 - Present
Back Office Support Systems March 2012 - May 2014
CITADEL Systems, Inc. March 2012 - May 2014
Skills
Call Centers, Vendor Management, Customer Service, Microsoft Office, Team Building, Management, Account Management, CRM, Coaching, New Business Development, Customer Satisfaction, Training, Leadership, Telecommunications
Education
Rochester College 2012 — 2014
Bachelor of Business Administration Rochester College, Rochester Hills, Michigan
Macomb Community College
Associate of Science Degrees in Marketing and Business Management
Haytham Hermiz Haytham Hermiz's CITADEL Systems, Inc. Experience January 2009 - Present
Job VP of Operations for Citadel Systems Contact Centers
Industry Telecommunications
Experience
CITADEL Systems, Inc. January 2009 - Present
Wireless Giant 2004 - 2008
Cellnet communications 1997 - 2004
Skills
Contact Centers, Management, Call Center, Telecommunications, Customer Satisfaction, Strategic Planning, Call Centers, Outsourcing, Account Management, BPO, CRM, Customer Experience, Team Management, Solution Selling, Sales Management, VoIP, Customer Retention, Telemarketing, New Business Development, Direct Sales, Team Building, Operations Management, Telephony, Vendor Management, Product Management, Customer Service, Employee Relations, Strategic Partnerships, Business Development, Call Center Development, Start-ups
Education
Spring Arbor University 2012 — 2015
Bachelor of Business Administration (B.B.A.)
Oakland University
CITADEL Systems, Inc. January 2009 - Present
Wireless Giant 2004 - 2008
Cellnet communications 1997 - 2004
Skills
Contact Centers, Management, Call Center, Telecommunications, Customer Satisfaction, Strategic Planning, Call Centers, Outsourcing, Account Management, BPO, CRM, Customer Experience, Team Management, Solution Selling, Sales Management, VoIP, Customer Retention, Telemarketing, New Business Development, Direct Sales, Team Building, Operations Management, Telephony, Vendor Management, Product Management, Customer Service, Employee Relations, Strategic Partnerships, Business Development, Call Center Development, Start-ups
Education
Spring Arbor University 2012 — 2015
Bachelor of Business Administration (B.B.A.)
Oakland University
D.J. Hess D.J. Hess's CITADEL Systems, Inc. Experience September 2005 - Present
Job .
Industry Information Technology and Services
Experience
CITADEL Systems, Inc. September 2005 - Present
Skills
Call Center, Asterisk, Telecommunications, Active Directory, TCP/IP, Troubleshooting, Contact Centers, VoIP, Telephony, Call Centers, Disaster Recovery, Call Center Development, Switches, Product Management, Operations Management, Quality Assurance
Education
Michigan State University 1999 — 2001
BA, Telecommunications IT
Michigan Technological University 1997 — 1999
CITADEL Systems, Inc. September 2005 - Present
Skills
Call Center, Asterisk, Telecommunications, Active Directory, TCP/IP, Troubleshooting, Contact Centers, VoIP, Telephony, Call Centers, Disaster Recovery, Call Center Development, Switches, Product Management, Operations Management, Quality Assurance
Education
Michigan State University 1999 — 2001
BA, Telecommunications IT
Michigan Technological University 1997 — 1999
Suzette Nosseck Suzette Nosseck's CITADEL Systems, Inc. Experience January 2012 - May 2014
Job Vehicle Integration Coordinator at Ford Motor Company
Industry Automotive
Experience
Ford Motor Company May 2014 - Present
CITADEL Systems, Inc. January 2012 - May 2014
Skills
Call Center, Customer Service, Microsoft Office, Strategic Planning, Marketing Communications, Appointment Scheduling, New Business Development, Employee Relations, Start-ups, Customer Experience, Call Centers, Operations Management, Account Management, Recruiting, Team Building, Customer Satisfaction, Vendor Management, Leadership, Management, Time Management
Education
Rochester College 2010 — 2011
Bachelor of Business Administration (B.B.A.) Business, Management, Marketing, and Related Support S
Macomb Community College
Associate's degree, Business Administration, Management and Operations
Ford Motor Company May 2014 - Present
CITADEL Systems, Inc. January 2012 - May 2014
Skills
Call Center, Customer Service, Microsoft Office, Strategic Planning, Marketing Communications, Appointment Scheduling, New Business Development, Employee Relations, Start-ups, Customer Experience, Call Centers, Operations Management, Account Management, Recruiting, Team Building, Customer Satisfaction, Vendor Management, Leadership, Management, Time Management
Education
Rochester College 2010 — 2011
Bachelor of Business Administration (B.B.A.) Business, Management, Marketing, and Related Support S
Macomb Community College
Associate's degree, Business Administration, Management and Operations
Nicole Carruthers Nicole Carruthers's CITADEL Systems, Inc. Experience March 2010 - Present
Job Customer Service Representative at CITADEL Systems, Inc.
Industry Telecommunications
Experience
CITADEL Systems, Inc. March 2010 - Present
Management Ventures March 2010 - April 2013
In the Loop Satellite November 2007 - November 2008
Smart Business Professionals May 2004 - November 2006
Life Long Advocacy May 2001 - May 2003
Skills
Training, Customer Service, Sales, Multi Tasking, Handmade Jewelry, Customer Retention, Predictive Dialers, Customer Satisfaction, Telemarketing, Call Centers, BPO, CRM
Education
Administration Assistant Academy 2004 — 2005
Business Administration and Management, General, Certification in Business Administration
Academy of Court Reporting-Clawson 2003 — 2005
Associate’s Degree, Paralegal, Undergrad
Clintondale Community School 1996 — 1997
Medical Insurance Specialist/Medical Biller, Certification in Medical Billing
CITADEL Systems, Inc. March 2010 - Present
Management Ventures March 2010 - April 2013
In the Loop Satellite November 2007 - November 2008
Smart Business Professionals May 2004 - November 2006
Life Long Advocacy May 2001 - May 2003
Skills
Training, Customer Service, Sales, Multi Tasking, Handmade Jewelry, Customer Retention, Predictive Dialers, Customer Satisfaction, Telemarketing, Call Centers, BPO, CRM
Education
Administration Assistant Academy 2004 — 2005
Business Administration and Management, General, Certification in Business Administration
Academy of Court Reporting-Clawson 2003 — 2005
Associate’s Degree, Paralegal, Undergrad
Clintondale Community School 1996 — 1997
Medical Insurance Specialist/Medical Biller, Certification in Medical Billing
Ken Bolton Ken Bolton's CITADEL Systems, Inc. Experience June 2012 - July 2015
Job
Industry Telecommunications
Experience
Wal-Mart July 2012 - Present
Citadel Systems, Inc. June 2012 - July 2015
Target November 2008 - June 2012
Behr Process Corporation July 2009 - May 2010
AT&T Mobility April 1998 - July 2009
Skills
Management, Supervising, International Travel, Spanish Translation, Business Travel, Training, Customer Service, Call Centers, Customer Satisfaction, Analysis, Spanish, Microsoft Excel, Microsoft Word, Telecommunications, PowerPoint, Retail, Insurance, Team Building, Employee Benefits, Sales, Team Leadership, Strategic Planning, Microsoft Office
Education
California State University-Long Beach
BA
Wal-Mart July 2012 - Present
Citadel Systems, Inc. June 2012 - July 2015
Target November 2008 - June 2012
Behr Process Corporation July 2009 - May 2010
AT&T Mobility April 1998 - July 2009
Skills
Management, Supervising, International Travel, Spanish Translation, Business Travel, Training, Customer Service, Call Centers, Customer Satisfaction, Analysis, Spanish, Microsoft Excel, Microsoft Word, Telecommunications, PowerPoint, Retail, Insurance, Team Building, Employee Benefits, Sales, Team Leadership, Strategic Planning, Microsoft Office
Education
California State University-Long Beach
BA
Patrick Turkiewicz Patrick Turkiewicz's CITADEL Systems, Inc. Experience August 2008 - December 2012
Job Inside Sales/ Account Manager at State Building Products
Industry Building Materials
Experience
State Building Products April 2013 - Present
CITADEL Systems, Inc. August 2008 - December 2012
District Publishing March 2008 - June 2008
In-The-Loop Sattellite Company October 2007 - January 2008
Art Van Furniture November 1996 - January 2004
Art Van Furniture November 1985 - November 1996
Skills
Sales Management, Call Center, Account Management, Retail, Furniture, Interviewing, Coaching, Quality Control, Appointment Scheduling, Telecommunications, Team Building, Predictive Dialers, Building Materials, Sales
Education
Macomb Community College
Notre Dame High
State Building Products April 2013 - Present
CITADEL Systems, Inc. August 2008 - December 2012
District Publishing March 2008 - June 2008
In-The-Loop Sattellite Company October 2007 - January 2008
Art Van Furniture November 1996 - January 2004
Art Van Furniture November 1985 - November 1996
Skills
Sales Management, Call Center, Account Management, Retail, Furniture, Interviewing, Coaching, Quality Control, Appointment Scheduling, Telecommunications, Team Building, Predictive Dialers, Building Materials, Sales
Education
Macomb Community College
Notre Dame High
Rebecca Osiborski, PHR Rebecca Osiborski, PHR's CITADEL Systems, Inc. Experience July 2013 - September 2015
Job Benefit Analyst
Industry Human Resources
Experience
McNaughton-McKay Electric Company September 2015 - Present
CITADEL Systems, Inc. July 2013 - September 2015
Back Office Support Systems June 2013 - September 2015
Back Office Support Systems July 2010 - June 2013
Crain Communications Inc February 2008 - July 2010
The J.D. Russell Company April 2005 - January 2008
BBDO Detroit February 2001 - January 2005
Skills
Benefits Administration, Employee Benefits, Employee Relations, Payroll, Recruiting, Human Resources, COBRA, Management, HR Policies, ADP Payroll, Open Enrollment, Employee Training, FMLA, Access, HRIS, Ceridian, Documentation, Research, Payroll Processing, Paychex, Unemployment Claims, Accounting, Workers Compensation, Contact Centers, Social Media, Internet Recruiting, Employee Wellness, EAP, Mergers & Acquisitions, 401k
Education
Central Michigan University 2012 — 2012
MSA
Baker College 1999 — 2001
Bachelor Degree
Macomb Community College 1997 — 1998
Associate Degree
Fraser High School
Fraser High School
McNaughton-McKay Electric Company September 2015 - Present
CITADEL Systems, Inc. July 2013 - September 2015
Back Office Support Systems June 2013 - September 2015
Back Office Support Systems July 2010 - June 2013
Crain Communications Inc February 2008 - July 2010
The J.D. Russell Company April 2005 - January 2008
BBDO Detroit February 2001 - January 2005
Skills
Benefits Administration, Employee Benefits, Employee Relations, Payroll, Recruiting, Human Resources, COBRA, Management, HR Policies, ADP Payroll, Open Enrollment, Employee Training, FMLA, Access, HRIS, Ceridian, Documentation, Research, Payroll Processing, Paychex, Unemployment Claims, Accounting, Workers Compensation, Contact Centers, Social Media, Internet Recruiting, Employee Wellness, EAP, Mergers & Acquisitions, 401k
Education
Central Michigan University 2012 — 2012
MSA
Baker College 1999 — 2001
Bachelor Degree
Macomb Community College 1997 — 1998
Associate Degree
Fraser High School
Fraser High School
Deon Graham Deon Graham's CITADEL Systems, Inc. Experience February 2014 - July 2014
Job Technical Solutions Rep IV at HCL Hewlett Packard
Industry Information Technology and Services
Experience
Hewlett-Packard December 2014 - Present
CITADEL Systems, Inc. February 2014 - July 2014
Allegra Direct Communications, Inc. December 2012 - February 2014
Meijer August 2011 - November 2012
Skills
Customer Service, Retail, Microsoft Office, Team Building, Microsoft Word, Microsoft Excel, Inventory Management, Time Management, PowerPoint, Outlook, Insurance, Teamwork, Sales, Visual Merchandising, Logistics, Employee Benefits, Goal Oriented, Social Media, Strategic Planning, Training, Recruiting, Leadership
Education
Oakland University 2014 — 2018
Bachelorâs Degree, Electrical and Computer Engineering
Hewlett-Packard December 2014 - Present
CITADEL Systems, Inc. February 2014 - July 2014
Allegra Direct Communications, Inc. December 2012 - February 2014
Meijer August 2011 - November 2012
Skills
Customer Service, Retail, Microsoft Office, Team Building, Microsoft Word, Microsoft Excel, Inventory Management, Time Management, PowerPoint, Outlook, Insurance, Teamwork, Sales, Visual Merchandising, Logistics, Employee Benefits, Goal Oriented, Social Media, Strategic Planning, Training, Recruiting, Leadership
Education
Oakland University 2014 — 2018
Bachelorâs Degree, Electrical and Computer Engineering
Frederic Chavez Frederic Chavez's CITADEL Systems, Inc. Experience October 2012 - Present
Job Admissions Representative at Charter College
Industry Telecommunications
Experience
Charter College March 2015 - Present
CITADEL Systems, Inc. October 2012 - Present
Charter Communications July 2011 - August 2012
West Corporation July 2010 - July 2011
Skills
Sales, Account Management, Call Centers, Direct Sales, Telecommunications, Customer Satisfaction, Sales Operations, Customer Retention, Salesforce.com, Cold Calling, Solution Selling, Sales Management, Customer Service, Customer Experience, Selling, Sales Process
Education
Columbia Basin College 2013 — 2015
Redlands High School 2004 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Charter College March 2015 - Present
CITADEL Systems, Inc. October 2012 - Present
Charter Communications July 2011 - August 2012
West Corporation July 2010 - July 2011
Skills
Sales, Account Management, Call Centers, Direct Sales, Telecommunications, Customer Satisfaction, Sales Operations, Customer Retention, Salesforce.com, Cold Calling, Solution Selling, Sales Management, Customer Service, Customer Experience, Selling, Sales Process
Education
Columbia Basin College 2013 — 2015
Redlands High School 2004 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Marty Tibbitts's CITADEL Systems, Inc. Experience January 2010 - Present
Job
Industry Information Technology and Services
Experience
Citadel Systems, Inc. January 2010 - Present
World Heritage Air Museum 2011 - Present
Back Office Support Systems 2000 - Present
Skills
Telecommunications, BPO, Start-ups, Call Center, Entrepreneurship, Government Contracting, Payments, Business Development, SaaS, Product Management, Call Centers, Venture Capital, Strategic Partnerships, Executive Management, New Business Development, Leadership, Management, Strategy, Outsourcing, Strategic Planning, Sales Management, E-commerce, Team Building, CRM, Lead Generation, Business Strategy, Cross-functional Team..., Direct Sales, Marketing Strategy, Vendor Management, Team Leadership, Operations Management, Account Management, Customer Retention, Coaching, Go-to-market Strategy, Mobile Devices, Business Planning, Telemarketing, Analytics, Product Marketing, Competitive Analysis, B2B, Digital Marketing, Mergers & Acquisitions, Customer Experience, Email Marketing
Education
Stanford University 1986 — 1990
BS, Human Biology
Citadel Systems, Inc. January 2010 - Present
World Heritage Air Museum 2011 - Present
Back Office Support Systems 2000 - Present
Skills
Telecommunications, BPO, Start-ups, Call Center, Entrepreneurship, Government Contracting, Payments, Business Development, SaaS, Product Management, Call Centers, Venture Capital, Strategic Partnerships, Executive Management, New Business Development, Leadership, Management, Strategy, Outsourcing, Strategic Planning, Sales Management, E-commerce, Team Building, CRM, Lead Generation, Business Strategy, Cross-functional Team..., Direct Sales, Marketing Strategy, Vendor Management, Team Leadership, Operations Management, Account Management, Customer Retention, Coaching, Go-to-market Strategy, Mobile Devices, Business Planning, Telemarketing, Analytics, Product Marketing, Competitive Analysis, B2B, Digital Marketing, Mergers & Acquisitions, Customer Experience, Email Marketing
Education
Stanford University 1986 — 1990
BS, Human Biology
Steve Stocking's CITADEL Systems, Inc. Experience April 2013 - November 2013
Job
Industry Information Technology and Services
Experience
CDK Global, LLC (Formerly Cobalt Digital Marketing) February 2014 - Present
Integrity IT, LLC May 2010 - February 2014
CITADEL Systems, Inc. April 2013 - November 2013
Analysts International July 2006 - February 2013
First Tech Direct July 2005 - July 2006
Resource Development Corporation, LLC September 2004 - July 2005
Home Quarters, LLC November 2000 - August 2004
microManagement, LLC July 1997 - November 2000
Electronic Data Systems November 1995 - July 1997
X-Ray industries, LLC November 1993 - November 1995
Skills
Microsoft Office, Microsoft Project, Microsoft Visual Studio, Microsoft SQL Server, Microsoft SharePoint, C#, Visual Basic, ASP.Net, HTML, Silverlight, XAML, NIEM, Microsoft CRM, Systems Analysis, JavaScript, Inkscape, GIMP, XML, Database Design, Problem Solving, Virtual Teams, CSS3, WPF, Interpersonal..., Enterprise Wide..., Technical Writing, Proposal Writing, Project Management, Team Management, Requirements Analysis, Integration, Business Intelligence, SharePoint, Business Analysis, ASP.NET, MS Project, Web Services, Business Process, Requirements Gathering, CSS, IT Management, Visual Studio
Education
Oakland University 1989 — 1993
Bachelors of Science, Management Information Systems
CDK Global, LLC (Formerly Cobalt Digital Marketing) February 2014 - Present
Integrity IT, LLC May 2010 - February 2014
CITADEL Systems, Inc. April 2013 - November 2013
Analysts International July 2006 - February 2013
First Tech Direct July 2005 - July 2006
Resource Development Corporation, LLC September 2004 - July 2005
Home Quarters, LLC November 2000 - August 2004
microManagement, LLC July 1997 - November 2000
Electronic Data Systems November 1995 - July 1997
X-Ray industries, LLC November 1993 - November 1995
Skills
Microsoft Office, Microsoft Project, Microsoft Visual Studio, Microsoft SQL Server, Microsoft SharePoint, C#, Visual Basic, ASP.Net, HTML, Silverlight, XAML, NIEM, Microsoft CRM, Systems Analysis, JavaScript, Inkscape, GIMP, XML, Database Design, Problem Solving, Virtual Teams, CSS3, WPF, Interpersonal..., Enterprise Wide..., Technical Writing, Proposal Writing, Project Management, Team Management, Requirements Analysis, Integration, Business Intelligence, SharePoint, Business Analysis, ASP.NET, MS Project, Web Services, Business Process, Requirements Gathering, CSS, IT Management, Visual Studio
Education
Oakland University 1989 — 1993
Bachelors of Science, Management Information Systems
John Starr's CITADEL Systems, Inc. Experience December 2013 - Present
Job General Manager at Back Office Support Systems
Industry Outsourcing/Offshoring
Experience
Back Office Support Systems December 2013 - Present
CITADEL Systems, Inc. December 2013 - Present
Urban Science December 2012 - December 2013
Deloitte August 2012 - December 2012
J.D. Power and Associates June 2011 - August 2012
Ford Motor Company March 2008 - June 2011
J.D. Power and Associates August 2006 - March 2008
Ford Motor Company June 2004 - August 2006
Doner August 2002 - August 2003
Skills
Product Development, Automotive, Integrated Marketing, Customer Relations, Strategy Development, Customer Service, Strategy, Team Building, Advertising, CRM, Strategic Planning, Management, Project Management, Market Research, Competitive Analysis, Customer Satisfaction, Marketing, B2B, Marketing Communications, Product Marketing, Retail, Leadership, Sales, Marketing Strategy, Account Management, Training, Sales Process, Market Analysis, Cross-functional Team...
Education
Northwestern University
MS, Integrated Marketing Communications
Marquette University
BA, Advertising and Marketing
University Liggett School
Back Office Support Systems December 2013 - Present
CITADEL Systems, Inc. December 2013 - Present
Urban Science December 2012 - December 2013
Deloitte August 2012 - December 2012
J.D. Power and Associates June 2011 - August 2012
Ford Motor Company March 2008 - June 2011
J.D. Power and Associates August 2006 - March 2008
Ford Motor Company June 2004 - August 2006
Doner August 2002 - August 2003
Skills
Product Development, Automotive, Integrated Marketing, Customer Relations, Strategy Development, Customer Service, Strategy, Team Building, Advertising, CRM, Strategic Planning, Management, Project Management, Market Research, Competitive Analysis, Customer Satisfaction, Marketing, B2B, Marketing Communications, Product Marketing, Retail, Leadership, Sales, Marketing Strategy, Account Management, Training, Sales Process, Market Analysis, Cross-functional Team...
Education
Northwestern University
MS, Integrated Marketing Communications
Marquette University
BA, Advertising and Marketing
University Liggett School
Sam Gatie's CITADEL Systems, Inc. Experience July 2014 - Present
Job Technology Project Manager at CITADEL Systems, Inc.
Industry Computer Software
Experience
CITADEL Systems, Inc. July 2014 - Present
CITADEL Systems, Inc. January 2013 - Present
Wireless Giant February 2002 - January 2013
Az Tech Solutions February 2002 - January 2013
WCA June 2000 - December 2001
Teknosoft Corp September 1998 - June 2000
Skills
Visual Studio, SQL Server 2000-2008, Windows Server 2008, Microsoft SQL Server, VB.NET, Infragistics, Telerik, WCF, Entity Framework, Cloud Computing, VMware, Electronic Message..., .NET, Windows Server, VoIP, Amazon Web Services..., Backup Exec, vCentre, Active Directory, SDLC, Microsoft Technologies, SSRS, MySQL, ASP.NET AJAX, WCF Services, WinForms, ASP.NET MVC, MVC, ASP, N-tier, IIS, Software Development, Switches, Stored Procedures, TFS, ADO.NET, Routers, WF, Java, C#, VPN, Windows Services, SQL, Web Services
Education
Macomb Community College 1994 — 1996
Information Technology
CITADEL Systems, Inc. July 2014 - Present
CITADEL Systems, Inc. January 2013 - Present
Wireless Giant February 2002 - January 2013
Az Tech Solutions February 2002 - January 2013
WCA June 2000 - December 2001
Teknosoft Corp September 1998 - June 2000
Skills
Visual Studio, SQL Server 2000-2008, Windows Server 2008, Microsoft SQL Server, VB.NET, Infragistics, Telerik, WCF, Entity Framework, Cloud Computing, VMware, Electronic Message..., .NET, Windows Server, VoIP, Amazon Web Services..., Backup Exec, vCentre, Active Directory, SDLC, Microsoft Technologies, SSRS, MySQL, ASP.NET AJAX, WCF Services, WinForms, ASP.NET MVC, MVC, ASP, N-tier, IIS, Software Development, Switches, Stored Procedures, TFS, ADO.NET, Routers, WF, Java, C#, VPN, Windows Services, SQL, Web Services
Education
Macomb Community College 1994 — 1996
Information Technology
Shelly Tucker's CITADEL Systems, Inc. Experience November 2013 - January 2014
Job Founder and CEO at Corrections2Community
Industry Public Policy
Experience
Corrections2Community January 2014 - Present
CITADEL Systems, Inc. November 2013 - January 2014
Ducker Worldwide June 2013 - November 2013
The University of Findlay August 2011 - May 2013
University of Pennsylvania January 2011 - May 2011
Denver Housing Study January 2008 - December 2010
Wayne State University August 2008 - August 2010
Youth and Family Services of Solano County July 2006 - July 2007
California State University, Sacramento, Division of Social Work January 2006 - June 2006
California State University, Sacramento, Division of Social Work August 2005 - June 2006
Skills
SPSS, Community Outreach, Research, Qualitative Research, Teaching, Editing, Data Analysis, Quantitative Research, Curriculum Design, Psychotherapy, Community Development, Social Services, Mental Health, Research Design, Statistics, Survey Design, Communication, Focus Groups, Mediation, Negotiation, Presentations, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Program Development, Program Evaluation, Grant Writing, Higher Education, Nonprofits, Grants, Spanish, Psychology
Education
Wayne State University 2007 — 2010
Doctor of Philosophy (Ph.D.), Social Work
California State University-Sacramento 2004 — 2006
Master of Social Work (MSW), Social Work
University of Pennsylvania 1994 — 1996
MA, Hispanic Studies
Occidental College 1988 — 1992
BA, Spanish
University Liggett School 1983 — 1987
Corrections2Community January 2014 - Present
CITADEL Systems, Inc. November 2013 - January 2014
Ducker Worldwide June 2013 - November 2013
The University of Findlay August 2011 - May 2013
University of Pennsylvania January 2011 - May 2011
Denver Housing Study January 2008 - December 2010
Wayne State University August 2008 - August 2010
Youth and Family Services of Solano County July 2006 - July 2007
California State University, Sacramento, Division of Social Work January 2006 - June 2006
California State University, Sacramento, Division of Social Work August 2005 - June 2006
Skills
SPSS, Community Outreach, Research, Qualitative Research, Teaching, Editing, Data Analysis, Quantitative Research, Curriculum Design, Psychotherapy, Community Development, Social Services, Mental Health, Research Design, Statistics, Survey Design, Communication, Focus Groups, Mediation, Negotiation, Presentations, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Program Development, Program Evaluation, Grant Writing, Higher Education, Nonprofits, Grants, Spanish, Psychology
Education
Wayne State University 2007 — 2010
Doctor of Philosophy (Ph.D.), Social Work
California State University-Sacramento 2004 — 2006
Master of Social Work (MSW), Social Work
University of Pennsylvania 1994 — 1996
MA, Hispanic Studies
Occidental College 1988 — 1992
BA, Spanish
University Liggett School 1983 — 1987
Anthony Wright, MBA's CITADEL Systems, Inc. Experience March 2015 - July 2015
Job Customer Account Executive at Comcast Cable
Industry Higher Education
Experience
CITADEL Systems, Inc. March 2015 - July 2015
Comcast Cable July 2013 - April 2014
Harris Connect August 2011 - March 2013
RuffaloCODY July 2009 - January 2010
University of South Carolina January 2009 - July 2009
RuffaloCODY January 2007 - December 2008
Skills
Fundraising, Public Speaking, Nonprofits, Research, Event Planning, Community Outreach, Higher Education, Social Media, Data Analysis, PowerPoint, Microsoft Office, Microsoft Word, Statistics
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Marketing, 3.79
University of South Carolina - Darla Moore School of Business 2004 — 2008
Bachelor of Science, Insurance & Risk Management, Marketing
University of South Carolina-Columbia 2004 — 2008
B.S., Insurance & Risk Management and Marketing
CITADEL Systems, Inc. March 2015 - July 2015
Comcast Cable July 2013 - April 2014
Harris Connect August 2011 - March 2013
RuffaloCODY July 2009 - January 2010
University of South Carolina January 2009 - July 2009
RuffaloCODY January 2007 - December 2008
Skills
Fundraising, Public Speaking, Nonprofits, Research, Event Planning, Community Outreach, Higher Education, Social Media, Data Analysis, PowerPoint, Microsoft Office, Microsoft Word, Statistics
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Marketing, 3.79
University of South Carolina - Darla Moore School of Business 2004 — 2008
Bachelor of Science, Insurance & Risk Management, Marketing
University of South Carolina-Columbia 2004 — 2008
B.S., Insurance & Risk Management and Marketing
John Lindroth's CITADEL Systems, Inc. Experience September 2015 - Present
Job System Administrator at CITADEL Systems, Inc.
Industry Information Technology and Services
Experience
CITADEL Systems, Inc. September 2015 - Present
Hewlett-Packard June 2014 - September 2015
Boise Inc. January 2013 - August 2013
Skills
Microsoft Office, Windows, Microsoft Excel, Linux, PowerPoint, Microsoft Word, SQL, Teamwork, MySQL, Customer Service, Servers, Hardware, Troubleshooting, Software Documentation, Computer Hardware, Visio
Education
Michigan Technological University 2009 — 2014
Bachelor of Science (BS), Computer Network and System Administration
Macomb Community College 2008 — 2009
CITADEL Systems, Inc. September 2015 - Present
Hewlett-Packard June 2014 - September 2015
Boise Inc. January 2013 - August 2013
Skills
Microsoft Office, Windows, Microsoft Excel, Linux, PowerPoint, Microsoft Word, SQL, Teamwork, MySQL, Customer Service, Servers, Hardware, Troubleshooting, Software Documentation, Computer Hardware, Visio
Education
Michigan Technological University 2009 — 2014
Bachelor of Science (BS), Computer Network and System Administration
Macomb Community College 2008 — 2009
Anthony Caminiti's CITADEL Systems, Inc. Experience January 2015 - Present
Job Regional Director at CITADEL Systems, Inc.
Industry Leisure, Travel & Tourism
Experience
CITADEL Systems, Inc. January 2015 - Present
Hertz February 2000 - Present
Skills
Team Building, Management, Account Management, Coaching, Process Improvement, Customer Satisfaction, Sales Management, Six Sigma, New Business Development, Sales, Project Management, Business Planning, Tourism, Operations Management, Forecasting, Contract Negotiation, Leadership, Culture Change
Education
Auburn University at Montgomery 1990 — 1992
BA/ Communications & MA/ Sports Science, Communications and Facilities Management
CITADEL Systems, Inc. January 2015 - Present
Hertz February 2000 - Present
Skills
Team Building, Management, Account Management, Coaching, Process Improvement, Customer Satisfaction, Sales Management, Six Sigma, New Business Development, Sales, Project Management, Business Planning, Tourism, Operations Management, Forecasting, Contract Negotiation, Leadership, Culture Change
Education
Auburn University at Montgomery 1990 — 1992
BA/ Communications & MA/ Sports Science, Communications and Facilities Management
Matt Jimerson's CITADEL Systems, Inc. Experience December 2014 - Present
Job Contact Center Supervisor for Citadel Systems Inc.
Industry Telecommunications
Experience
CITADEL Systems, Inc. December 2014 - Present
Sprint March 2010 - December 2014
Skills
Contract Negotiation, Leadership, Program Management, Telecommunications, Wireless, Sales, Strategic Planning
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Deer Valley High School 1997 — 2001
Diploma, Various
CITADEL Systems, Inc. December 2014 - Present
Sprint March 2010 - December 2014
Skills
Contract Negotiation, Leadership, Program Management, Telecommunications, Wireless, Sales, Strategic Planning
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Deer Valley High School 1997 — 2001
Diploma, Various