Citi Company
Industry: Financial services company
DescriptionCitibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York. Citibank provides credit cards, mortgages, personal loans, commercial loans, and lines of credit. Headquarters: New York City, New York, United States CEO: Barbara J. Desoer (Apr 1, 2014–) Parent organization: Citigroup Founded: June 16, 1812, New York City, New York, United States Subsidiaries: Citibank India, CitiMortgage Inc, Citibank Vietnam,
Citi List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Citi. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,894 Citi employees in database. Find out everything there's to know about Citi employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Citi Employees
SelectHealth August 2005 - Present
Oquirrh Mountain Consulting September 2012 - October 2013
Citi March 2004 - June 2005
Albertsons September 1992 - February 2004
Skills
Health Insurance, Customer Service, Customer Relations, Outlook, Healthcare, Employee Benefits, Public Speaking, Process Improvement, PowerPoint, Leadership, Product Development, Product Management, Strategic Planning, Sales, Strategy, Quality Assurance, Team Building, Entrepreneurship, SWOT analysis, Problem Solving, Research, Branding Ideas, Risk Analysis, Data Collection, Employee Scheduling, Personnel Selection, Analysis, Time Management, Data Analysis, Organizational..., Medicaid, Leadership Development, Coaching
Education
University of Phoenix 2011 — 2012
MBA, Business, 3.36
Samsung Fire & Marine Insurance May 2014 - Present
Fiserv August 2010 - June 2011
Citi June 2006 - August 2010
Citi May 2005 - June 2006
Arnell Group June 2004 - February 2005
Uniworld Group February 2003 - February 2004
Marsh & McLennan Companies, Inc. July 2002 - January 2003
Moody's Investors Service June 1999 - September 2001
LOWE MCADAMS HEALTHCARE December 1997 - June 1999
Mercer April 1995 - December 1997
Skills
Internal Communications, Adobe Acrobat, Executive Support, Market Research, Assisting Executives, Marketing, Product Marketing, Brand Development, Event Management, Social Media Marketing, Digital Marketing, Integrated Marketing, Strategy, Customer Service, Social Networking
Education
University of Phoenix 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2010 — 2014
Bachelor's Degree, Business Management/Marketing
NYU New
Certificate, Public Relations
Citi June 2014 - Present
Coca-Cola Refreshments August 2011 - June 2014
SEA CHANGE CHIROPRACTIC February 2009 - August 2011
University of Phoenix October 2008 - January 2010
Victoria's Secret September 1999 - October 2008
D&N Enterprises April 1996 - October 2008
Skills
Operations Management, Human Resources, Benefits Administration, HRIS, PeopleSoft, FMLA, Performance Management, Change Management, EEO, Project Management, SAP, Payroll, Leadership, Marketing, Personnel Management, College Recruiting, Policy, Time Management, Talent Acquisition, Deferred Compensation, Strategic Planning, Talent Management, Recruiting, Employee Training, Succession Planning, HR Policies, Temporary Placement, Performance Appraisal, Onboarding, Hiring, Interviews, Labor Relations, Leadership Development, Organizational..., Conflict Resolution, Staff Development, Employment Law, Team Building, Training, Applicant Tracking..., Employee Benefits, Accounting, Sourcing, Workforce Planning, Budgets, Employee Relations, New Hire Orientations, Coaching, Employee Engagement, System Administration
Education
Augustana College 1996 — 2000
BA, Art / Psychology
University of Phoenix
MBA, Human Resources
University of South Florida
Home mortgage February 2013 - Present
Centrus Auto Finance September 2012 - February 2013
JPMorgan Chase June 2011 - August 2012
Wells Fargo Home Mortgage November 2010 - May 2011
Citi April 2006 - September 2010
HSBC September 2003 - March 2006
Household Bank June 2000 - August 2003
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Business Management
U.S. Bank February 2007 - March 2009
Nations Title Agency July 2005 - February 2007
Investors Title Company and Affiliates February 2005 - July 2005
CHALLENGE MORTGAGE June 2004 - January 2005
Citi June 2001 - March 2004
Citi January 1999 - June 2001
Citi June 1998 - January 1999
Skills
First Time Home Buyers, Short Sales, Sellers, Real Estate
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Psychology, GPA 3.3
PATTONVILLE SENIOR HIGH SCHOOL 1988 — 1991
DIPLOMA, General Studies, GPA 3.3
Mural March 2015 - Present
AFNI May 2014 - Present
Intuit April 2014 - May 2014
Citi November 2011 - April 2014
APAC Customer Services May 2011 - November 2011
US Navy 2006 - 2010
TeleTech 2004 - 2006
Skills
SQL, Training, Technical Support, Java, Troubleshooting, Visual Basic, Java programming, Management, Access, Software Documentation, Databases, Microsoft Windows XP,..., Mac OS Leopard 10.5, Snow Leopard 10.6, Lion 10. 7, Mountain Lion 10.8, Microsoft Office Suite, WIFI LAN, NET C#, VB.NET, Microsoft Project, POS registers, QuickBooks, Microsoft Office, MS Project, C#
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.), Business
University of Phoenix 2011 — 2014
Bachelor's of Science, Computer Software Engineering, 3.07
University of Phoenix
Bachelor of Science (B.S.), Computer Software Engineering
Citi April 2014 - Present
Citi November 2012 - Present
Citibank October 2009 - November 2012
Citibank January 2007 - October 2009
Citibank January 2004 - January 2007
Citibank 1998 - 2004
Citibank January 1997 - April 1998
Consolidair 1995 - 1995
Skills
Photography, Logo Development, Graphic Design, MS Office Suite, Photoshop, Spanish, Problem Solving, Full SDLC, Training & Development, Web Development, Video Editing, Video Production, Business Intelligence, Oil Painting, Martial Arts, Infographics, Trade Services, Business Intelligence..., KPI Dashboards, Performance Dashboards, Analytics, Microsoft Office, Trading, Credit Risk, Financial Services, Leadership, Financial Analysis, Portfolio Management, Risk Management, Banking, Business Analysis
Education
University of Phoenix 2005 — 2007
Bachelors in Science, Information Technology
University of South Florida 1996 — 1996
English as second Language
Escuela de Fumigaciones Aereas C.A. – EFACA 1990 — 1992
Technical, Aviation - Commercial Pilot
Citi September 2014 - Present
Avio-Diepen February 2013 - July 2013
Remetco Inc/ Grady Health Sytems March 2012 - February 2013
Montefiore March 2008 - January 2010
HCI integrated solutions January 2007 - December 2007
ITT Corporation January 2006 - January 2006
Raytheon February 2005 - December 2005
US Army October 1999 - January 2005
Skills
SAP, Logistics Management, Warehouse Management, Warehousing Operations, Supply Chain Management, Operations Management, Quality Management, Customer Service, Military Experience, Public Speaking, Facilitating, Inventory Control, Inventory Management, Freight Forwarding, FMCG, DSP, Shipping/receiving, Cycle Counting, Distribution Management, Cost Reduction, Planning, Supply Chain Operations, ERP, MRP, Warehousing, Purchasing, Logistics, Management, Team Leadership, Supply Chain
Education
University of Phoenix 2012 — 2015
Bachelor of Business Administration (B.B.A.), Project Management
Npower 2014 — 2014
A+ Certification, Information Technology
Npower 2014 — 2014
Service Now
U S bank September 2012 - Present
U.S. Bank May 2004 - September 2012
Citi July 2002 - April 2004
Skills
Banking, Small Business Lending, Loans, Retail Banking, Branch Banking, Customer Service, Sales, Consumer Lending, Sales Management, Team Building, Relationship Management, Credit, Management, Risk Management, Commercial Banking, Credit Analysis
Education
University of Phoenix 1997 — 2001
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Caesars Entertainment Corporation May 2014 - Present
Citi November 2007 - May 2014
Education
University of Phoenix
Bachelor of Science, Business Administration and Marketing
Wizards of the Coast August 2014 - Present
The Home Depot October 2012 - August 2014
Citi November 2011 - October 2012
Rogers Communications May 2010 - May 2011
Atos Origins, Major Events Division - Vancouver 2010 Olympic and Paralympic Games May 2008 - May 2010
Verizon, Inc May 2005 - May 2008
Vector SGI, Inc March 2004 - May 2005
Telcom Global Solutions, Inc April 2000 - July 2003
Skills
Project Management, Active Directory, Databases, Troubleshooting, Software Documentation, Microsoft SQL Server, Security, Integration, Leadership, IT Management, Networking, Program Management, Team Leadership, Vendor Management, Information Technology, Servers
Education
University of Phoenix 2000 — 2003
Bachelors of Science, Business Marketing / Information Technology
Aviat Networks October 2014 - Present
iHeartMedia, Inc. May 2013 - October 2014
Nestlé S.A. January 2011 - April 2013
John C. Calhoun & Company November 2008 - July 2010
Citi November 2004 - November 2008
Gilroy Gardens Family Theme Park March 2003 - December 2003
California's Great America July 1994 - September 2002
Stanford Health Care July 1998 - April 2001
Skills
Forecasting, SAP, FMCG, Consumer Products, Financial Analysis, Budgets, Financial Reporting, Microsoft Excel, Variance Analysis, Cross-functional Team..., General Ledger, Fixed Assets, Accruals, Accounting, Finance, Accounts Payable, Invoicing, Account Reconciliation, Human Resources, Leadership, Management
Education
University of Phoenix 2010 — 2011
Master of Science (M.S.), Accountancy, 3.70
University of Phoenix 2006 — 2009
Bachelor of Science (B.S.), Accounting, 3.42
Independent Iodine November 2014 - Present
Chick Master October 2013 - February 2014
Citi July 2007 - August 2013
Skills
A good team member, Sales, Spanish, Business Planning, Banking, Management, Process Improvement, Operations Management
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.), Psychology
Bergen Community college 2004 — 2008
Associate's degree, Professional Studies
JPMorgan Chase & Co. October 2014 - Present
Citi July 2011 - February 2014
Citi September 2008 - July 2011
Citi September 2003 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, Project Management, Social Media, Sales, Teamwork, Management, Coaching, Leadership, Data Entry, Credit, Mortgage Lending, Underwriting
Education
University of Phoenix 2009 — 2014
Associate of Science (A.S.), Psychology
Wells Fargo October 2007 - December 2012
Yellowpages.com January 2007 - October 2007
Cox Communications June 2005 - September 2006
HSBC Bank July 2002 - February 2005
Citi November 1998 - June 2002
United States Marine Corps 1994 - 2002
Skills
Retail Banking, Branch Banking, Mortgage Lending, Banking, Credit, Financial Services, Loans, Leadership, Team Leadership, Leadership Development, Cross-functional Team..., Organizational..., Technical Leadership, Situational Leadership, Call Centers, Call Center Development, Call Center..., Customer Service, Customer Retention, Customer Experience, Customer Engagement, Customs Regulations, Customer Oriented, Analysis, Business Analysis, Financial Analysis, Data Analysis, Sales Motivation, Vendor Management, Management, Microsoft Office, Relationship Management
Education
University of Phoenix 2001 — 2005
Bachelors of science, Information Technology
Bank of America June 2014 - Present
Bank of America June 2006 - June 2014
Bank of America October 2005 - June 2006
Bank of America October 2004 - October 2005
Citi September 2003 - September 2004
Skills
Banking, Credit, Vendor Management, Credit Analysis, Commercial Banking, Business Analysis, Performance Management, Recruiting, Relationship Management, Risk Management, Financial Services, Mortgage Lending, MIS, Call Centers, Credit Cards, Leadership, Payments, Credit Risk, Team Management, Analysis, Commercial Lending, Cross Selling, AML, Lines Of Credit, Operational Risk, Customer Service
Education
University of Phoenix 2012 — 2015
Associate’s Degree, Psychology, 3.97
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Nationstar Mortgage April 2015 - June 2015
Capital One Home Loans October 2014 - December 2014
Capital One Home Loans June 2014 - October 2014
Conifer Health Solutions February 2013 - April 2014
Citi June 2011 - December 2012
US Navy June 2009 - May 2011
US Navy 2004 - 2011
US Navy July 2006 - June 2009
US Navy June 1999 - July 2006
Skills
Theory of Constraints, Six Sigma, Lean Manufacturing, Continuous Improvement, Process Improvement, Kaizen, DMAIC, Value Stream Mapping, Analysis, Cross-functional Team..., Mentoring, Management Consulting, Minitab, Process Management, Program Management, Business Process..., Project Management, Management, Leadership, Business Process, 5S, Change Management, Visio, Black Belt, Security Clearance, Quality Assurance, Operational Excellence, Strategic Planning, Process Engineering, Quality Management, Project Planning, Root Cause Analysis, Supply Chain, Operations Management, Team Building, Supply Chain Management, Logistics, Green Belt, Training, Performance Improvement, Team Leadership, Manufacturing
Education
University of Phoenix-North Florida Campus 2012 — 2016
Bachelor of Science (BS), Business Administration and Management, General
Michigan Mutual May 2013 - August 2013
Citi May 2012 - May 2013
Citi December 2010 - October 2012
Citi October 2007 - December 2010
Citi May 2004 - November 2007
Skills
SharePoint, Mortgage Lending, SQL, Analysis, SDLC, User Stories, Project Management, Agile Methodologies, Management, Vendor Management, Process Improvement, Scrum, Customer Service
Education
University of Phoenix 2001 — 2004
B.S., Marketing
Morgan Stanley September 2015 - Present
HSBC December 2011 - September 2015
HSBC December 2010 - December 2011
HSBC February 2007 - December 2010
Citi December 2005 - February 2007
Skills
Project Management;..., Agile & Waterfall..., Credit Risk, Operational Efficiency, Collateral Management, Collateral Systems, Risk Management, Project Management, Operational Risk..., Financial Risk, Financial Services, Operational Risk, Portfolio Management, Credit, Loans, Private Banking, Credit Analysis, Retail Banking, Banking
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
Xerox July 2014 - Present
Lowe's Home Improvement June 2011 - December 2012
Dish Network August 2009 - May 2010
LexisNexis June 2008 - May 2009
Pomeroy December 2005 - May 2008
Citi August 2003 - December 2005
Skills
Team Leadership, Organizational..., ITIL Training, A+ Training, Project Management, Customer Service, Data Analysis, Server Maintenance, SQL, MIS, Business Analysis, Strategic Planning, Java Application..., CA Development, iOS development, Active Directory..., TCP/IP, Crystal Reporting, Troubleshooting, Time Management, Business Intelligence, Java, JavaScript, Microsoft Excel, Coaching, Social Media, Public Speaking, Account Management
Education
University of Phoenix 2012 — 2015
Bachelor's Degree, Computer Science
Wright State University 2010 — 2011
Bachelor's Degree, Computer Science
Sullivan University 2000 — 2003
Associate of Science (A.S.), Computer Programming
Capital One Auto Finance August 2012 - Present
Self-employed 2011 - November 2012
Conn's December 2010 - July 2011
Citi October 2001 - July 2005
Skills
Ten Key, Microsoft Office, Adobe Creative Suite, Adobe Acrobat, Outlook, Cashiering
Education
University of Phoenix 2011 — 2013
master's, Business Administration and Management, General
University of Phoenix 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Block Vision, Inc. September 2007 - Present
Block Vision, Inc. September 2007 - Present
Discovery Communications 2005 - 2006
SAIC 2005 - 2005
Citi 1999 - 2005
Skills
SQL, Oracle, Databases, PL/SQL, Testing, SDLC, Integration, Requirements Analysis, Microsoft SQL Server, Management, Software Development, Business Analysis, Windows, Vendor Management, Troubleshooting, Data Modeling, Linux, Agile Methodologies
Education
University of Phoenix 2001 — 2005
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Phoenix 2001 — 2005
Bachelor of Science (BS), Information Technology
University of Phoenix 2001 — 2005
Bachelor's degree, Information Technology, 3.78
Citi February 2011 - Present
Citi 2007 - 2011
Citi 2004 - 2007
Sears Holdings Corporation 2001 - 2003
Skills
Change Management, Time Management, Credit Cards, Analytics, Relationship Management, Customer Retention, Project Management, Process Improvement, Training, Call Center, Digital Marketing, Banking, Credit, Leadership, Management, Negotiation, Strategic Planning, Microsoft Word, Call Centers, Vendor Management, Budgets, Customer Service, Marketing, Product Marketing, Cross-functional Team..., Team Leadership, Program Management, Customer Experience, CRM
Education
University of Phoenix-Idaho Campus 2002 — 2005
Bachelor of Science (B.S.), Business Management
Twin Falls Senior High School
Walgreens CPO September 2014 - Present
Sedgwick August 2013 - September 2014
Citi February 2008 - August 2013
Citi February 2008 - February 2010
NetLook Listing Service July 2006 - February 2008
Skills
Strategy, Program Management, Operations Management, Sales Management, Management, Training, Process Improvement, Customer Service, Business Analysis, Finance, Insurance, Leadership, Call Centers
Education
Association International 2015 — 2019
GED, General Arts
University of Phoenix 2009 — 2012
Bachelor of Arts (BA), Business/Corporate Communications
City College (Ft. Lauderdale) 2005 — 2007
Associate of Arts (A.A.), Radio and Television Broadcasting Technology/Technician
Association International
Citi February 2014 - Present
Childrens Hospital November 2013 - May 2014
GE October 2012 - November 2013
EBSCO Information Services November 2010 - May 2012
Alcoa Fastening Systems June 2009 - October 2010
Data Exchange Corporation January 2006 - June 2009
Tatung Company of America May 2005 - December 2006
MCC4 Computer Networking February 2002 - December 2005
Skills
IIS, Microsoft SQL Server, DNS, Windows Server, VMware ESX, Servers, VMware, HTML, Active Directory, SharePoint, Windows, FTP, Virtualization, Network Administration, DHCP, SQL, Firewalls, Disaster Recovery, Help Desk Support, Remote Desktop, Desktop Deployment, LAN-WAN, Microsoft Exchange, Microsoft Office 2007, Cisco VPN, LAN Switching, XP, Switches, Networking, Laptops, Troubleshooting, Computer Hardware, VPN, Hardware, Windows 7, TCP/IP, Operating Systems, Windows XP, Information Technology, Technical Support, Software Installation, Cisco Technologies, Routers, Microsoft Office
Education
University of Phoenix 2011 — 2014
System, Networking, and LAN/WAN Management/Manager
Maric College 1998 — 2000
Associate's degree, Network and System Administration/Administrator
H&R Block February 2011 - April 2011
Citi September 2010 - December 2010
Macy's November 2009 - August 2010
International MOMS Club January 2004 - August 2009
First United Methodist Church June 2007 - July 2009
Skills
Customer Service, Sales Management, Transaction Processing, PowerPoint, Microsoft Word, Microsoft Excel, Organizational..., Multi Tasking, Data Entry, Adaptability, Fundraising, Treasury Management, Note Taking, Non-profit...
Education
University of Phoenix 2011 — 2013
Bachelor of Science, Criminal Justice Administration, 3.7
University of Phoenix 2008 — 2011
Associates of Arts, Accounting, 3.8
Transamerica - Personal Retirement Services February 2012 - Present
Citi February 2003 - September 2010
Paul, Weiss, Rifkind, Wharton & Garrison LLP December 2002 - January 2003
Northern Leasing Systems February 2000 - October 2001
Skills
Series 6, Series 63, 401k, Retirement, Mutual Funds, Asset Managment, Strategic Financial..., Pensions, Portfolio Management, Financial Advisory, Banking, Relationship Management, Investments, Retirement Planning, Loans, Customer Service, Microsoft Office, Credit, Financial Services, Finance, Credit Cards, Securities, Consumer Lending, Notary Public, Team Leadership, Wealth Management, Sales, Customer Retention, Sales Process, Fixed Annuities, Call Centers, Spreadsheets, Customer Relations, Computer Hardware, Retail Banking, Coordination, Sales Presentations, Sales Coach, Training & Development, Call Center, Data Analysis, Mortgage, Credit Risk, Loan Origination, Outlook, Mortgage Lending, Financial Planning, Management, Life & Health Insurance..., Annuities
Education
University of Phoenix 2011 — 2013
Bachelors' Degree, Business Administration w/ Hospitality, 3.6 / 4.0
University of Phoenix 2009 — 2010
Associates' Degree, Banking and Finance, 3.8 / 4.0
Parkside Lending June 2014 - Present
Michigan Mutual January 2013 - December 2013
Citi July 2009 - December 2012
United Wholesale Mortgage Co June 2008 - October 2008
Republic Mortgage Insurance Co May 2007 - May 2008
Lasalle Bank/Abn Amro June 2006 - May 2007
Washington Mutual Bank September 2002 - June 2006
Skills
Loans, Mortgage Lending, Credit, Portfolio Management, Underwriting, Mortgage Underwriting, FHA, Refinance, Real Estate, Financial Risk, Loan Origination, Mortgage Banking, Credit Analysis, Residential Mortgages, Investors
Education
Southfield High School
High School Diploma
University of Phoenix
Citi August 2004 - Present
Citi August 2004 - April 2014
Wells Fargo March 2004 - May 2004
green tree May 2000 - March 2004
Skills
Quality Center, Quality Assurance, QTP, System Testing, Software Quality..., Requirements Analysis, Analysis
Education
University of Phoenix 2011 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Fifth Third Bank July 2015 - Present
PNC Manistee February 2014 - Present
Shelby State Bank September 2012 - January 2014
Citi May 2006 - September 2012
Skills
NMLS Licensed, Notary Public, MERS signing officer, E-OSCAR administrator, Compliance Committee, Mortgage Lending, Mortgage Underwriting, Mortgage Servicing, Mortgagebot System..., Rural Development, Residential Appraisal..., Branch Management, Credit, Mortgage Banking, Consumer Lending, Financial Services, Loan Origination, Loan Servicing, Loss Mitigation, Cross Selling, Residential Mortgages, Construction Loans, Marketing, Operational Risk..., Banking, Customer Service, Small Business Lending, Leadership, Loans, Credit Analysis, Management, Sales, Relationship Management, Finance, Sales Management, Portfolio Management, Retail Banking, Team Building, Public Speaking, Refinance
Education
Baker College Center for Graduate Studies 2010 — 2013
Master's degree, Organizational Leadership
University of Phoenix 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mason County Central 1995 — 1999
Keller Williams Real Estate October 2013 - Present
Sam's Club June 2009 - Present
Citi August 2006 - February 2009
Skills
Inventory Management, Inventory Control, Loss Prevention, Retail, Store Management, Merchandising, Customer Service, Visual Merchandising, Operations Management, Profit, Income Statement, Customer Satisfaction, CPFR, Team Building, Logistics, Supply Chain, Store Operations, Distribution Center..., Management, Microsoft Office
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
University of Phoenix 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Accounting, 2.9
Halliburton August 2015 - Present
Halliburton July 2014 - Present
Security Service Federal Credit Union July 2011 - August 2014
Security Service Federal Credit Union 2009 - 2011
Security Service Federal Credit Union 2005 - 2009
Citi 2003 - 2005
West Telemarketing 2002 - 2003
Skills
Loans, Banking, Consumer Lending, Commercial Lending, Credit Analysis, Commercial Banking, Credit Cards, Financial Analysis, Analysis, Credit Unions, Sales, Credit, Mortgage Lending, Loan Servicing, Underwriting, Risk Management, Investments, Management, Portfolio Management, Finance, Leadership, Call Centers, Home Equity Loans, Commercial Mortgages, Financial Services, Customer Service, Relationship Management, Microsoft Office, Outlook, Time Management, Mentoring, Team Building, Vendor Management, Team Leadership, Coaching, Project Management, Training, Strategic Planning, Business Analysis, Program Management, Payments, Business Development, Customer Retention, Customer Satisfaction, Microsoft Word, Microsoft Excel, Software Documentation, Petroleum, Oil, Supervisory Skills
Education
University of Phoenix 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Human Services Management
Axia College 2008 — 2010
Associate of Arts (A.A.), Business Management
Hondo High School 1998 — 2002
Diploma
Ocwen Financial Corporation April 2014 - Present
National Bankruptcy Services, LLC January 2013 - Present
Carlisle & Gallagher Consulting Group September 2012 - Present
Carlisle & Gallagher Consulting Group-Irving, Texas September 2012 - Present
Ocwen Financial Solutions June 2013 - April 2014
Carlisle & Gallagher Consulting Group 2012 - 2013
Citi Mortgage November 2009 - September 2012
Citi 2009 - 2011
Citi 2009 - 2011
Aerotek Staffing Agency-Plano, Texas August 2009 - October 2009
Skills
Analysis, Training, Quality Assurance, Management, Call Centers, Credit, Auditing, Loans, Mortgage Lending, Microsoft Excel, Sales, Financial Services, PowerPoint, Accounting, Account Reconciliation
Education
Arlington High School
High School Diploma
University of Phoenix
University of Phoenix
Bachelor of Science, Business Management
Banco Popular de Puerto Rico 2007 - Present
Banco Popular de Puerto Rico April 2005 - August 2007
RG Premier Bank January 2001 - April 2005
Citi May 1990 - January 2001
Skills
Credit, Strategic Financial..., Commercial Lending, Portfolio Management, Loans, Banking, Wealth Management, Retail Banking, Investments, Commercial Banking, Credit Risk, Private Banking, Finance, Financial Planning, Financial Analysis, Risk Management, Retirement Planning, Financial Services, Mortgage Lending, Credit Analysis, Insurance, Mutual Funds, Investment Advisory, Securities
Education
University of Phoenix 1999 — 2001
MBA, Management
Bradford College 1985 — 1989
Bachelor's Degree, Business Administration
Citi October 2013 - Present
Microsoft 2012 - 2013
Seattle Children's 2012 - 2012
Regence BlueShield of Washington 2009 - 2011
Community Health Plan 2009 - 2011
Skills
Project Management, Team Leadership, Epic Systems, Accounts Receivable, Data Entry, Microsoft Office, 10 Key, Self-motivated..., Highly detail oriented, Team-oriented, Outstanding...
Education
University of Phoenix
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management
Citi March 2014 - Present
Advanced Technical Intelligence Center (ATIC) December 2013 - March 2014
US Army August 2005 - October 2010
Skills
UAV, Intelligence, Intelligence Analysis, Counterterrorism, Information Assurance, Military Operations, Systems Engineering, Army, Military Experience, Command, Top Secret, Operational Planning, Military, National Security, Security Clearance, Force Protection, Defense, DoD, Special Operations, Weapons, Aerospace, Afghanistan
Education
University of Phoenix 2011 — 2014
Bachelor of Science (BS), BUSINESS INTELLIGENCE ANALYSIS AND INFORMATION SECURITY
Cochise community college 2005 — 2006
2 yr, All source Intelligence Analysis
Disability Supports of the Great Plains December 2012 - Present
Sanford Rose Associates - Wichita February 2012 - November 2012
Astral Health Inc. - Pur Minerals February 2009 - January 2012
Citi May 2006 - February 2009
Citi October 2005 - May 2006
Skills
Recruiting, Team Building, Networking, Sales, Program Management, Training, Human Resources, Management, Coaching, Outlook, Strategic Planning, Microsoft Excel, Cognitive Interviewing
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Human Services/Psychology, GPA 4.0
Wade College 2001 — 2003
Fine Arts, Design and Merchandising
Capital One September 2011 - Present
Citi June 2010 - September 2011
HSBC Mortgage Services June 2008 - May 2010
HSBC Mortgage Services October 2007 - June 2008
HSBC Mortgage Services October 2004 - October 2007
Capital One June 2003 - October 2004
Capital One March 1998 - June 2003
Skills
AML, Auditing, Compliance, Credit, Financial Risk, Mortgage Lending, Operational Risk..., Payment Processing, Process Management, Operational Risk, Team Building, Credit Cards, Coaching, Cash Management, Call Centers, Loan Servicing, Mortgage Banking, Management, Leadership, Cross-functional Team..., Loans, Banking, Financial Services, Internal Audit, Credit Risk, Executive Management, Portfolio Management, Consumer Lending, Risk Management
Education
University of Phoenix 2003 — 2005
BSM, Business Administration
University of South Florida
Bank of America March 2015 - Present
Bank of America March 2012 - March 2015
Lash Group July 2011 - March 2012
Citi June 2009 - December 2010
Skills
Performance Excellence, Customer Service, Sales Excellence, Mortgage Banking, Process Improvement, Credit, Outlook, Sales, Call Centers, Loans, Banking, Customer Satisfaction, Call Center, Account Management, Direct Sales, Data Entry
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Business Administration and Management, General
Summerville High School 1990 — 1994
High School Graduate
JPMorgan Chase October 2011 - Present
Citi September 2009 - October 2011
Citigroup September 2009 - February 2011
Citi April 2006 - September 2009
Salmon Smith Barney August 2003 - April 2006
Smith Barney February 2003 - April 2006
Smith Barney August 1995 - April 2003
4G Systems January 1993 - August 1994
Education
University of Phoenix 2006 — 2010
BA, Information Technology - Computer Science
Berkeley Businnes School 1992 — 1994
Assoc, Business Management
Omnicare Inc. 2011 - Present
Humana June 2006 - June 2011
Citi May 2005 - June 2007
Skills
Data Analysis, Analysis, Microsoft Excel, Process Improvement, Business Analysis, Microsoft Office, Customer Service, Access, Project Management, Market Research, Management, Financial Analysis, Team Leadership, Leadership, Call Centers, PowerPoint, Training, Microsoft Word, Analytics, Software Documentation
Education
University of Phoenix 2014 — 2015
Master of Management, Business, Management, Marketing, and Related Support Services, 3.4
University of Phoenix 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services, 3.3
Scott High School 1997 — 2001
Diploma
Taos October 2013 - Present
University of Phoenix August 2008 - October 2013
Citi March 2008 - August 2008
Skills
Admissions, Adult Education, Career Counseling, Distance Learning, Higher Education, Enrollment Management, Student Recruiting, Academic Advising, Leadership, Student Financial Aid, Student Affairs, Policy, Recruiting, Social Networking, Networking, Microsoft Office, Cross-functional..., Sales, Writing, Program Management, Training, Sourcing, Customer Service, Management, Relationship Building, System Administration, Team Leadership, Consulting, Cloud Computing, Public Speaking
Education
University of Phoenix-Idaho Campus 2008 — 2013
Bachelor of Science, Management, Senior
Wells Fargo August 2015 - Present
Citi September 2012 - July 2015
Wells Fargo March 2012 - August 2012
Wells Fargo August 2011 - March 2012
Wells Fargo October 2009 - August 2011
Wells Fargo Home Mortgage February 2008 - October 2009
KeyBank October 2007 - January 2008
EquiFirst April 2007 - August 2007
Millennia Mortgage September 2005 - February 2007
Wells Fargo Home Mortgage March 2005 - September 2005
Skills
AML, Credit, Loan Origination, Loans, Risk Management, Mortgage Lending, Credit Risk, Process Improvement, Mortgage Banking, Credit Analysis, Banking, Commercial Lending, FHA, Underwriting, Consumer Lending, Commercial Banking, Anti Money Laundering
Education
University Of Phoenix 2003 — 2005
Masters, Organizational Management, 4.0
University of Phoenix 2001 — 2003
Bachelor's degree, Business Administration, Management and Operations, 3.67
Verizon Wireless November 2012 - Present
Citi September 2008 - August 2011
Robert Half June 2008 - September 2008
Universal Lighting Technologies April 2004 - January 2008
Skills
Customer Service, Training, Analysis, Microsoft Office, Team Building, Microsoft Excel, PowerPoint, Dispute Resolution, QuickBooks, Calendaring, Appointment Scheduling, Outlook, Incentive Programs, Web Content, Billing Systems, Credit Cards, Cellular Communications, Project Management, Oracle, 10 Key, Multi-line Phone, Access, Troubleshooting, Business Correspondence, Fax, Printers, Scanners, Photoshop, Warranty, Adobe Acrobat
Education
University of Phoenix 2010 — 2011
AA, Criminal Justice - Organizational Management and Security
Citi October 2004 - June 2015
Citigroup October 2004 - June 2015
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
University of Phoenix 2006 — 2008
None, Business Administration
Citi May 2005 - Present
Skills
Customer Service, Collections, Leadership, Management, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Research
Education
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration
Northrop Grumman Corporation June 2015 - Present
United Healthcare November 2011 - Present
CareFirst BlueCross BlueShield January 2014 - June 2015
UnitedHealth Group January 2013 - January 2014
United Specialty Benefits March 2011 - December 2012
Citi August 2007 - September 2009
Europ Assistance USA April 2005 - August 2007
Europ Assistance USA July 2004 - April 2005
Skills
Process Improvement, Strategic Planning, Marketing Strategy, Project Management, Customer Service, Six Sigma, Training & Development, Technical Writing, Technical Training, Technical Analysis, Technical Documentation, Document Management, Personal Training, Staff Training, Training Skills, Team Building, Teaching, Test Management, Testing, Training, Requirements Analysis, Analysis, Leadership, Employee Training, Business Analysis, Cross-functional Team..., Healthcare, Insurance
Education
University of Phoenix-Maryland Campus 2001 — 2003
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Citi April 2015 - Present
Citi February 2013 - April 2015
Citi Mortgage December 2011 - February 2013
Skills
Customer Service, Customer Satisfaction, Education, Training, Problem Solving, Creative Problem Solving, Time Management, Banking, Employee Relations, Leadership Development, Teamwork, Call Centers, Team Leadership, Recruiting, Risk Management, Data Entry, Human Resources, Outlook, Insurance, Hiring, Team Building, Performance Management, Leadership, Management, Change Management, Process Improvement, Coaching, Microsoft Office
Education
University of Phoenix 2011 — 2014
Bachelor's degree, Business with Concentration in Human Resource Management
Citi August 2015 - Present
Henry schein techcentral July 2014 - August 2015
Staples May 2013 - July 2014
ZuRoma Bar And Grill March 2012 - May 2013
BJ's Restaurants, Inc. February 2010 - March 2012
Chili's September 2009 - February 2010
Skills
Troubleshooting, Computer Repair, Networking Solutions, iPhone Support, IOS support, Mac OS, Windows 7, windows 8, Windows XP, Computer Hardware, Sales, Microsoft Word, Customer Satisfaction, Customer Service, Team Building, New Business Development
Education
University of Phoenix 2013 — 2016
Bachelors, Network and System Administration/Administrator
Flanagan high school 1999 — 2002
High School diploma
DAL Global Services, LLC July 2015 - Present
TETRA Technologies, Inc. September 2014 - January 2015
BP March 2014 - September 2014
Apex Systems January 2014 - March 2014
Fidelity Investments July 2011 - January 2014
Citi April 2005 - September 2007
Comair June 2004 - April 2005
ExpressJet Airlines
America West Airlines January 1998 - July 2000
Skills
Vendor Management, Human Resources, Employee Relations, Talent Acquisition, Business Analysis, Training, Customer Service, Service Delivery, Call Centers, Customer Experience, Relationship Management, Business Process..., Succession Planning, Leadership, Strategy, Organizational..., Team Management, Consulting, Deferred Compensation, Management Consulting, Organizational Design, Training Delivery, Organizational..., Personnel Management, Coaching, Team Leadership, Employee Training, Performance Appraisal, Workshop Facilitation, Customer Retention, Interviews, HR Policies, Team Building, Performance Improvement, Risk Management, Operations Management, Career Development, HR Consulting, Process Improvement, Management, Change Management, Leadership Development, Performance Management
Education
University of Phoenix 2005 — 2007
Master of Arts (MA), Organizational Management
University of Wisconsin-Stevens Point 1992 — 1996
Bachelor's degree, Business Family and Consumer Sciences/Human Sciences
TechMediaNetork April 2013 - March 2014
Citi August 2006 - December 2012
Citi June 2000 - December 2012
Citi June 2000 - December 2012
Skills
Credit, Credit Risk, Banking, Credit Analysis, Loans, Financial Risk, Financial Analysis, Risk Management, Corporate Finance, Financial Modeling, Fixed Income, Commercial Lending, Credit Cards, Finance, Investment Banking, Portfolio Management, Underwriting, Accounting, Lines Of Credit, Loan Origination, Cash Flow, Financial Statements, Customer Service, Public Speaking, Financial Reporting, PowerPoint, Financial Accounting, Analysis, Leadership, Microsoft Office, Microsoft Excel, Budgets, Data Analysis, Business Analysis, Microsoft Word
Education
University of Phoenix 2008 — 2010
Masters of Science, Accounting
University of Phoenix 2004 — 2006
Bachelors of Science, Business Finance and Marketing
LDS Business College 1996 — 1997
Associates of Applied Science, Medical/Clinical Assistant
Citi September 2014 - Present
Grand Praire Nursing Home January 2010 - Present
Citi January 2013 - April 2014
Citi August 2011 - January 2013
Citibank Texas, N.A. November 2009 - August 2011
. September 2007 - March 2009
HSBC March 1997 - June 2007
Household International October 1995 - March 1997
Household International August 1994 - September 1995
Household International August 1993 - July 1994
Skills
Strategy, Financial Services, Relationship Management, Risk Management, CRM, Management, Financial Risk, Cross-functional Team..., Mortgage Banking, Process Improvement, Business Planning, Loans, Underwriting, Business Development, Due Diligence, Leadership, Product Development, Credit, Credit Analysis, Portfolio Management, Analysis, Financial Analysis, Mortgage Lending, Finance, Loan Origination, Credit Risk, Executive Management, Sales, Training, Program Management, Business Strategy, Sales Management, Negotiation, Marketing, Sales Operations, Banking, Contract Negotiation, Budgets
Education
University of Phoenix 1995 — 2000
Dual Degrees/BS Business Management and BS Business Administration
Pomona High, West Covina High, University of Phoenix
Brown Jordan March 2015 - Present
PartyLite October 2012 - Present
KUKA Systems North America April 2008 - February 2009
Charter Communications January 2007 - December 2007
Friedman's Jewelers May 2006 - April 2007
Citi December 2005 - 2006
Columbia Metals 2001 - 2004
Skills
Sales, Cosmetics, Customer Service, Direct Sales, Social Networking, Computer/Technical..., Facebook, Event Planning, Skin Care, Business Planning, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Publisher, Networking, Social Media Marketing, Outlook, Beauty Industry, Makeup Artistry, Beauty, Home Based Business, Mac/PC proficient, Software Proficiency, Creative Problem Solving, Childcare, Presentations, Tax Software, Party Planning, Marketing, Marketing Management, Teamwork, Research, Team Building, Training, Leadership, Public Speaking, Team Leadership, Strategic Planning, Small Business, Time Management, Retail, Customer Satisfaction, Entrepreneurship, Sales Management, Social Media, Inventory Management, Fundraising, PowerPoint, Marketing Communications, Sales Operations
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business with a Concentration in Global Management
University of Phoenix 2009 — 2014
Associate's Degree, Criminal Justice
South Oldham High School 2001 — 2004
High School Diploma, Thespian and FCCLA Honors
Citi August 2011 - Present
Mary Kay Inc. February 2014 - June 2014
Republic Services December 2013 - 2014
Citi October 2010 - November 2013
Alltel Wireless April 2006 - October 2010
J.P. Morgan December 2002 - November 2006
Skills
10+ years of Customer..., Time Management, Computer/Technical..., Call Center, Collections, Call Centers, Customer Satisfaction, Training, Accounts Receivable, Customer Service, Invoicing, Insurance, Credit, Program Management, Accounting
Education
Western Governors University 2014 — 2016
Bachelor of Science (BSc), Business Administration and Management, General
University of Phoenix 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Tampa Bay Technical Vocational HS 1996 — 1999
High School, Regular/General High School/Secondary Diploma Program
Ocwen Financial Corporation January 2014 - Present
Citi February 2013 - January 2014
J.P. Morgan August 2011 - February 2013
Horseshoe Casino May 2005 - June 2009
Skills
Organizational..., Proactive self-starter, Written & Verbal..., Microsoft Office, Microsoft Excel, Microsoft Word, Military Experience, Outlook, Windows, Customer Satisfaction
Education
University of Phoenix 2011 — 2014
Education
Huntington Highshool 2000 — 2004
LogistiCare February 2014 - Present
UnitedHealth Group September 2013 - November 2013
SSM Health Care March 2013 - September 2013
Coventry Health Care December 2011 - December 2012
Coventry Healthcare December 2011 - December 2012
XL Healthcare March 2011 - December 2011
Citi April 2009 - January 2011
Molina Healthcare November 2006 - October 2008
Molina Healthcare November 2006 - October 2008
Barnes Jewish Hospital January 2006 - November 2006
Skills
Medicaid, Insurance, Clinical Research, Managed Care, Nursing, Medicare, Healthcare, Software Documentation, HIPAA, Budgets, Team Building, Process Improvement, Health Insurance, Call Centers, Management
Education
Webster University 2010 — 2013
MBA, Present
University of Phoenix 2005 — 2009
BSBM, Business Management
St. Louis College of Health Careers 1998 — 1999
Certificate, Patient Accounts
Pole To Win International January 2015 - June 2015
Intuit August 2011 - September 2014
Intuit February 2008 - August 2011
Citi August 2000 - August 2008
Citi August 1999 - August 2000
Citi August 1998 - August 1999
Citi March 1994 - August 1998
Skills
Call Center, Call Centers, Coaching, Customer Service, Hiring, Leadership, Leadership Development, Management, Performance Improvement, Performance Management, Process Improvement, Project Management, Project Planning, Strategic Planning, Strategy, Team Leadership, Training, Vendor Management, Workforce Management, Analysis, Consulting, Customer Experience, Data Analysis, Human Resources, Internal Communications, Microsoft Excel, Payments, Product Management, Quality Assurance, SaaS, Technical Support
Education
University of Phoenix
Business Administration and Management, General
WEX Bank August 2007 - Present
Small Business Financial Exchange August 2013 - Present
NACM Business Credit Services 2009 - 2013
Small Business Financial Exchange 2008 - March 2011
Wright Express Financial Services August 2007 - March 2011
Citi 1996 - 2007
Citi Cards August 1996 - October 2006
Skills
Commercial Credit, Risk Management, Credit, Portfolio Management, Compliance, Credit Analysis, Credit Scoring, Credit Cards, Lines Of Credit, Letters of Credit, Deposits, Credit Risk, Financial Analysis, Financial Statements, Management, Project Management, Team Leadership, Commercial Banking, Banking, Due Diligence, Underwriting, New Account Management, Annual Reviews, Account Maintenance, D&B, DNB, Policy Writing
Education
University of Phoenix 2003 — 2005
MBA, Business
Weber State University 1996 — 2003
Bachelors, Business Management - Admin
Bonneville High School 1990 — 1993
Business Sterling Scholar, Accounting
Citi December 2008 - Present
JPMorgan Chase July 2007 - November 2008
Verizon Wireless July 2006 - December 2006
Skills
Banking, Investments, Financial Analysis, Loans, Credit, Risk Management, Mortgage Lending, Management, Credit Analysis, Retail Banking, Credit Risk
Education
University of Phoenix 2010 — 2011
Master of Business Administration (M.B.A.)
University of Wisconsin-Eau Claire 1997 — 2001
Bachelor's Degree, Marketing
Salesforce February 2014 - Present
Sage March 2008 - November 2013
Citi May 2007 - February 2008
Best Buy February 2006 - May 2007
AOL July 2005 - February 2006
United States Marine Corps July 2001 - July 2005
Vision Quest January 2000 - July 2001
McDonald's October 1998 - January 2000
Skills
HTML, Technical Support, Customer Support, Troubleshooting, Management, Software Documentation, Customer Satisfaction, Call Center, Technical Writing, Software Implementation, Crystal Reports, Customer Service, Process Improvement, Windows, Team Leadership, CRM, Databases, Cloud Computing, Call Centers, Enterprise Software, Software Project..., SharePoint, Salesforce.com, Business Analysis, Integration, Professional Services, SaaS, ERP, Business Intelligence, Microsoft Office, Leadership, Salesforce.com...
Education
University of Phoenix 2014 — 2015
Bachelor of Science (B.S.), Business Management
University of Phoenix 2007 — 2009
Associates, Business Management
Tucson High Magnet School 1991 — 1995
High School Diploma, General Studies
Arch Capital Services February 2014 - Present
RBC Capital Markets June 2010 - December 2013
Citi Prime Finance March 2009 - August 2010
Citi March 2008 - March 2009
Citi Prime Finance January 2006 - March 2008
Lava Trading April 2001 - December 2005
Sungard ePI / Microbank February 1998 - February 2001
Joseph & Feiss / Hugo Boss September 1993 - January 1996
Skills
Capital Markets, Product Management, Series 7, Program Management, Equities, Management, Hedge Funds, Business Analysis, Strategy, Business Process..., Trading, Restructuring, Derivatives, Investment Banking, Fixed Income, Banking, Risk Management, Finance, Prime Brokerage, Financial Risk, Financial Services, Portfolio Management, Mergers & Acquisitions
Education
University of Phoenix
Bachelor of Science in Business Management
FEMBI First Equity Mortgage Bankers, Inc. June 2012 - Present
FEMBI First Equity Mortgage Bankers, Inc. August 2008 - Present
citi June 1997 - June 2008
Skills
Mortgage Banking, USDA, Residential Mortgages, Mortgage Lending, Refinance, Reverse Mortgages, Loans, FHA, Real Estate Financing, Certified Mortgage..., FHA financing, Loan Origination, Credit, Mortgage Servicing, Investment Properties, Government Loans, Construction Loans, Credit Analysis, Real Estate, Mortgage Marketing, Debt Consolidation, Non-Conforming, Real Estate Economics, Relationship Management, Home Equity Lines of..., First Time Home Buyers, Rates, Real Estate Transactions, Commercial Mortgages, Residential Homes, Home Equity Loans, Banking, Regulatory Compliance, Compliance Management
Education
University of Phoenix 2008 — 2012
marketing, Business Administration and Management, General, bachelor's
Bisco Industries December 2009 - Present
Citi October 2008 - January 2010
Skills
Account Management, Customer Service, Direct Sales, Key Account Management, Inventory Management, Negotiation, New Business Development, Pricing, Sales Management, Sales Operations, Contract Negotiation, Microsoft Excel, Purchasing, Microsoft Office
Education
University of Phoenix 2006 — 2008
Bachelors of Science, Finance
Nardis Gun Club December 2014 - August 2015
Citi August 2014 - December 2014
US Army February 2001 - November 2013
Skills
Strategic Planning, Organizational Change, Executive Training, Executive Development, Infrastructure..., Revenue Enhancement, Contract Negotiation, Government Relations, Government Liaison, Staff Development, Staff Management, Relationship Building, Account Management, Large Scale Change..., Entrepreneurial..., Seminar Presentations, Business Process..., Infantry Tactics, Team Leadership, Cross-functional Team..., Leadership Development, Operations Management, Program Management
Education
University of Phoenix 2013 — 2016
Bachelor’s Degree, Business Administration, Management and Operations, 3.58
Southeastern Grocers May 2015 - Present
C&S Wholesale Groceries November 2013 - Present
Robert half - office team April 2013 - September 2013
Citi May 2012 - June 2013
Northeast State Hospital January 2010 - December 2011
Johnson & Johnson January 1986 - November 2009
University of Phoenix Jacksonville, Fl 2006 - 2008
Skills
Microsoft Office, •PC Computers,...
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Webster University - Jacksonville, Fl 2009 — 2011
Master, Mental Health, Marriage and Family
University of Phoenix 2007 — 2008
Bachelor's degree, Business Administration and Management, General
University of Washington June 2015 - Present
Premera Blue Cross November 2011 - Present
Citi October 2006 - November 2011
Citigroup August 2004 - October 2006
Citigroup July 2001 - August 2004
Evergreen Moneysource Mortgage June 1998 - April 2001
CMG Funding Corp., Salt Lake City, UT November 1996 - June 1998
United Savings Bank August 1991 - October 1996
Skills
Project Portfolio..., Project Delivery, Project Management, Agile & Waterfall..., Thought Leadership, Leadership Development, Vendor Management Skills, Business Process..., Technical Recruiting, College Recruiting, Planview Enterprise, MS Project, SDLC, Vendor Management, PMO, Business Analysis, Cross-functional Team..., Strategy, Enterprise Software, Budgets, Management, Leadership, Start-ups, Six Sigma, E-commerce, Mergers & Acquisitions, Business Strategy, Project Planning, Program Management, Process Improvement
Education
University of Phoenix
BS
Weber State University
Citi 2014 - Present
Citi 2012 - 2014
Citigroup September 2006 - 2012
Entrust Inc April 2003 - September 2006
Baltimore Technologies 1999 - 2003
Certicom 1998 - 1999
PGP 1997 - 1998
Montgomery Securities 1996 - 1997
United States Air Force 1989 - 1994
Skills
SOX, GLBA, Application Security, Identity Management, PKI, ITIL, IPSec, PCI DSS, FFIEC, Smart Cards, Enterprise Risk..., Compliance, Sarbanes-Oxley Act, Security, Information Security, Computer Security, Governance, Security Architecture..., Enterprise Software, Integration, Information Security..., Security Policy, Business Continuity, CISSP, Vulnerability Assessment, Data Privacy, ISO 27001, Vulnerability Management, Encryption, Cryptography, Data Security
Education
University of Phoenix
Bachelor's degree, Information Technology
Harmony Smiles Orthodontics August 2005 - Present
Beneficial Financial Group February 2000 - February 2003
Citi 1999 - 2000
Skills
Customer Service, Call Center, Microsoft Excel, Customer Satisfaction, Sales, Microsoft Office, Microsoft Word, PowerPoint, Insurance, Outlook, Access, Data Entry, Account Management, Customer Experience, Health Insurance, Leadership, Team Building, Training, Credit, Customer Retention, Facebook Marketing, Dolphin, iPad, Smartphones, Accounting, Social Media, Coaching
Education
University of Phoenix 2007 — 2009
Associates, Business
Holcomb high school 1994 — 1997
High School Diploma, Standard
Citi August 1990 - Present
Citi 1990 - Present
Education
University of Phoenix 2003 — 2006
Citi Senior ManagerCiticorp1998 - Present
Education
University of Phoenix
NuVasive April 2014 - Present
NuVasive January 2012 - April 2014
KYOCERA Document Solutions America, Inc. September 2011 - December 2012
Citibank N.A May 2006 - November 2010
Citi December 2005 - May 2006
Alliance Mortgage and Real Estate May 2002 - December 2005
Genisys Financial Corp. June 2002 - April 2004
Sutherland Global Services September 1999 - June 2002
Skills
Banking, CRM, Loans, Customer Satisfaction, Account Management, Mortgage Lending, IT Audit, IT Operations, SAP, SAP Basis, Afaria, Linux, Windows 7, Great Plains Software, Microsoft Exchange, IT Security Best..., SQL Server Management..., Apple, Microsoft Technologies, SAP ERP, ERP Software, Enterprise Network..., Business Process, Commercial Banking, Stock Market, Life Insurance, Annuity Sales, IT Solutions, Active Directory, Blackberry Enterprise..., Windows Server, Mobile Devices, Salesforce.com, Sales, Direct Sales, Telemarketing, Teamwork, Vertex, Project Coordination, SAP Netweaver, SAP R/3, Technical Presentations, Analysis, Marketing, Networking, Training, Customer Service, Process Improvement, Microsoft Office, Management
Education
Coleman University 2010 — 2012
Bachelors Degree in Computer Network Security, Bachelors Degree in Computer Networks, CIS and CN emphasis is Computer Network Security
UNIVERSITY OF PHOENIX 2005 — 2007
Texas Capital Bank June 2015 - Present
TCB March 2014 - Present
Citi May 2008 - August 2013
Jefferson Bank January 2007 - March 2008
US Small Business Administration 2006 - 2007
Skills
Commercial Lending, Loans, Mortgage Lending, Commercial Banking, Small Business Lending, Banking, Credit, Credit Analysis, Laser Pro, Underwriting, Mortgage Underwriting, Home Equity Loans, Loan Origination, Consumer Lending, Uniform Commercial Code, Loan Servicing, Commercial Mortgages, Mortgage Servicing, Mortgage Banking, Funding, Portfolio Management, Finance
Education
Texas A&M University-Commerce 2012 — 2013
Graduate, Management, General
University of Phoenix-Dallas Campus 2007 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Lowe's Companies Inc. August 2014 - Present
Northrop Grumman Corporation November 2012 - August 2014
Citibank April 2011 - August 2012
Citi August 2005 - August 2012
eTelecare Global Solutions June 2004 - August 2005
MCI Worlcom 1998 - 2004
Skills
ADDIE, Business Process..., Vendor Management, Relationship Management, Banking, Performance Tuning, Financial Services, Performance Improvement, Training Facilitation, Mortgage Banking, Call Center, Training Delivery, Communication Training, Curriculum Design, Curriculum Development, Virtual Training, Virtual Management, Project Coordination, Task Analysis, Collections, Sales Management, Early Childhood..., Psychology, Virtual Design, Human Resources, Exit Interviews, Interviews, Management, Employee Training, Leadership, Training, Employee Engagement, Organizational..., Coaching, Learning Management, Recruiting, Team Building, Analysis, Needs Analysis, Workshop Facilitation, Instructor-led Training, Blended Learning, Leadership Development, Instructional Design, Call Centers
Education
University of Phoenix 2006 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Crystal Mountain School of Massage Therapy and Alternative Medicine 1995 — 1996
National Accreditation, Licensed Massage Therapist (LMT)
Citi January 2014 - Present
RMS July 2012 - December 2013
EMC August 2010 - July 2012
EMC September 2006 - July 2010
Adelantus March 2003 - August 2006
Skills
Management, Integration, Change Management, Project Portfolio..., Cloud Computing, Outsourcing, Data Center, Strategy, CRM, Project Management, PMO, Professional Services, Vendor Management, Cross-functional Team..., IT Service Management, Pre-sales, Managed Services, Team Leadership, Software Project..., IT Management, Disaster Recovery, Storage
Education
University of Phoenix 2007 — 2010
eBusiness, Business Administration
Wolters Kluwer, CCH September 2014 - Present
Axxess January 2014 - September 2014
SimpleLTC Systems, Inc. September 2009 - December 2013
Texas Instruments October 2005 - September 2009
Datamatic September 2004 - October 2005
Citi September 2003 - September 2004
TXU Energy November 2001 - July 2003
Skills
.NET, SQL, C#, LINQ, JavaScript, VBA, Excel, Regular Expressions, Perl, Visual Basic, basic CSS, ASP.NET MVC, Web Services, Web Development, Web Applications, ActionScript 2.0, Microsoft SQL Server, ClearCase, Microsoft Excel, Software Engineering, Agile Methodologies, XML, Scrum, CSS
Education
University of Phoenix 2009 — 2012
BS, Software Engineering
University of Phoenix 2007 — 2009
AA, Information Technology
Citi October 2013 - Present
Citi October 2010 - Present
Citi September 2002 - June 2011
Skills
AML, KYC, Bank Secrecy Act, OFAC, Credit Cards, Anti Money Laundering, Operational Risk, Sanction, Banking, Financial Risk, Credit Risk, Credit, Risk Analytics, Securities, Retail Banking, Risk Management, Internal Audit
Education
University of Phoenix-Sacramento Valley Campus 2005 — 2010
Bachelor of Business Administration (BBA)
United States Department of Defense, Letterkenny Army Depot October 2012 - Present
United States Department of Defense August 2009 - January 2013
DRS Technologies Power Solutions January 2007 - August 2009
State Farm Insurance Claims October 2000 - August 2004
Citi 1989 - 2004
CITI 1989 - 1998
Skills
Logistics, Procurement, Microsoft Office, Military Logistics, Army, Military, Operations Management, Military Experience, Security Clearance, SAP Inventory Management, SAP Skills, SAP Warehouse Management, SAP Logistics, SAP Logistics Execution, Production Execution, SAP Supply Chain, Basics of Supply Chain..., Production Activity..., SAP Production Planning, Property & Casualty..., Subrogation, Claims Resolution, Recorded Statements, Auto Claims, Accident Benefits, Accident Claims, Claims Investigations, Program Management..., Managing Multi-Million..., Process Improvement..., Cost Reduction/Avoidance, MRO Management, Client Follow-up, Interact with All..., Work Without Supervision, Handle Multiple..., Computer-literate..., PMI, DoD, Defense
Education
University of Phoenix 2010 — 2012
Associates, Communications
Pocahontas Schools
TAB March 2012 - Present
BMG Jewelz January 2000 - Present
Citi September 2006 - November 2010
Skills
Credit, Loans, Credit Analysis, Mortgage Lending, Loss Mitigation, Consumer Lending, Residential Mortgages, Banking, Portfolio Management, Financial Analysis, Investments, Underwriting, Skip Tracing, Insurance, Call Center, Finance
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Citi February 2014 - Present
Cit March 2010 - January 2014
Citi September 1996 - March 2010
Skills
AML, Risk Management, Financial Services, KYC, Project Management, Team Management, Data Warehousing, Fraud, Training, Banking, Relationship Management, Financial Risk, Operational Risk, SDLC, Credit Cards, Business Analysis, Operational Risk..., Software Development, Retail Banking, Mantas
Education
University of Phoenix 2005 — 2006
MBA & Technology Management, Business Administratiion and Technology Management
Coldwell Banker-American Dream Realty September 2015 - Present
ExxonMobil March 2014 - October 2014
It Works Global April 2013 - April 2014
Art Transcends January 2009 - March 2012
Verizon Wireless March 2006 - December 2007
Citi August 2004 - October 2005
Skills
Contemporary Art, Mixed Media, Art, Painting, Fine Art, Visual Arts, Oil Painting, Customer Service, Cash Flow, Supervisory Skills, Team Leadership, Time Management, Call Centers, Telecommunications, Financial Services, Skin Care, Weight Loss, Mental Health, Acrylic, Drawing, Portraits, Watercolor
Education
Walden University
Bachelor's degree, Political Communication
University of Phoenix
Associate of Arts (A.A.), Psychology
JPMorgan Chase & Co. July 2015 - Present
Macys September 2008 - Present
JPMorgan Chase & Co. June 2015 - June 2015
JPMorgan Chase March 2010 - May 2015
H&R Block September 2009 - March 2010
TIRI/GMAC March 2005 - June 2008
Oriental Financial Group July 2002 - March 2005
Citi January 2001 - June 2002
Hamilton Bank February 1998 - January 2001
Citibank, N.A. April 1997 - January 1998
Education
University of Phoenix 2002 — 2004
BBA Management
Momentum Education
Graduated Leadership Program
Raytheon November 2013 - Present
Raytheon May 2006 - November 2013
Citi August 2005 - May 2006
Big 5 Sporting Goods December 2001 - August 2005
Best Buy October 1996 - April 2001
Skills
Customer Satisfaction, Customer Service, Inventory Management, Customer Experience, Team Leadership, Process Scheduler, Process Improvement, Retail, Sales, Training, Team Building, Technical Support, Management, Quality Control, Six Sigma, DoD, Microsoft Office, Security Clearance, Access
Education
University of Phoenix 2006 — 2008
MBA, Business
University of Phoenix 2003 — 2005
Bachelor's of Science, Business Administration
USAA December 2013 - Present
USAA October 2012 - Present
USAA January 2010 - Present
USAA January 2010 - November 2010
Citi February 2003 - October 2008
Citi January 2000 - January 2003
Skills
Contract Negotiation, Staff Augmentation, Third Party Vendor..., Request for proposal, Collaboration, Applicant Tracking..., Vendor Management..., Vendor Management, RFP, Human Resources, Performance Management, Management, Change Management, Leadership, Strategic Sourcing, Business Process..., Personnel Management, Sourcing, Procurement, Supply Chain, Analysis, CRM, Cross-functional Team..., Strategy, Process Improvement, Program Management, Talent Management
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
MedCerts April 2014 - Present
ITT Technical Institute November 2013 - April 2014
United Wholesale Mortgage November 2012 - July 2013
MLive Media Group May 2012 - November 2012
University of Phoenix July 2009 - May 2012
Citi November 2004 - June 2009
Charter One Bank August 2002 - October 2004
Skills
Sourcing, Referrals, Needs Analysis, Telemarketing, Ethics, Market Planning, Coaching, Selling, Analysis, Temporary Placement, Banking, Customer Satisfaction, Cold Calling, Sales Presentations, Time Management, Adult Education, Admissions, Career Counseling, Loans, New Business Development, Team Building, Credit Analysis, Account Management, Hiring, Mortgage Lending, Loan Origination, Marketing, Financial Services, Sales Operations, Underwriting, Direct Marketing, Career Development, E-Learning, FHA financing, Building Relationships, Enrollment Management, VA loans, Mortgage Banking, Interviews, Sales Process, Salesforce.com, CRM, Management, Sales Management, Customer Retention, Social Networking, Residential Mortgages
Education
Western International University 2011 — 2013
Bachelor of Science, Business
University of Phoenix
Associate of Arts, Business
US Department of the Treasury December 2014 - Present
Citi January 2013 - February 2014
Wells Fargo Bank November 1998 - April 2011
H&R Block January 2002 - April 2005
Skills
Credit, Banking, Loans, Accounting, Financial Services, Analysis, Mortgage Lending, Microsoft Office, Mortgage Banking, Management, Customer Service, Credit Analysis, Risk Management, Credit Risk, Strategic Planning
Education
University of Phoenix 2010 — 2011
MSA, Accounting
Citi May 2012 - Present
Skills
Accounts Payable, Accounts Receivable, Cash Management, Payroll, General Ledger, Store Management, Account Reconciliation, Cash Flow, Retail Management, Document Imaging, Document Review, Mortgage Servicing, Residential Mortgages, Loan Servicing, Loan Origination, Accounting
Education
University of Phoenix 2009 — 2011
Associates, Accounting
JPMorgan Chase & Co. November 2014 - Present
Citi November 2012 - October 2014
Citi October 2011 - November 2012
Northside ISD August 2011 - January 2012
HEB February 2011 - August 2011
Health and Human Services January 2008 - February 2011
Harcourt Assessment, Inc June 2002 - October 2008
Harcourt Assessment, Inc January 2001 - January 2002
Randstad January 1998 - January 2001
Ultramar Diamond Shamrock January 1998 - January 2000
Skills
Customer Service, Training, Payroll, Administrative..., Software Documentation, Microsoft Excel, Invoicing, Leadership, Data Analysis, Financial Services, Investigation, Mediation, Conflict Resolution, Policy, Teamwork
Education
University of the Rockies 2011 — 2014
Masters, Mediation and Conflict Resolution
University of Phoenix 2004 — 2012
Master's, Psychology
University of Phoenix 2006 — 2010
Bachelor's, Business
Western University (University of Phoenix 2006 — 2006
Associate's, Business
Taleo October 2011 - June 2012
Linda's Canvas May 2007 - October 2011
Citi February 2008 - June 2011
Citi July 2003 - February 2008
Citi May 2000 - July 2003
Citi April 1999 - May 2000
Holiday Inn Casino Boardwalk January 1996 - December 1998
Citi May 1995 - June 1996
The Ritz-Carlton Hotel Company LLC September 1994 - May 1995
Northeast Florida State Hospital November 1989 - September 1993
Skills
Salesforce.com, TestTrack, SQL, Microsoft Office, Aspect, Remedy 7, dreamforce
Education
University of Phoenix 2006 — 2009
Bachelor of Science Information Technology, Information Technology, 3.59
Citi 2013 - Present
BLOCS, LLC May 2007 - December 2012
AT&T Mobility 2000 - 2007
Aquagenix Land & Water Technologies March 1996 - December 1999
Bradlees Inc June 1993 - February 1996
Kaybee Toy Store June 1990 - June 1993
Skills
Maximizer, PeopleSoft, Horizon, Care Management, Adobe Creative Suite, OPUS, Mas 90, Intranet, My Time, Healthcare Management, Strategic Planning, Leadership, Team Management, Customer Service, Management, Human Resources
Education
University of Phoenix 2008 — 2010
Masters, Business Administration
University of Phoenix 2005 — 2010
Bachelor's of Science, Management
Westchester Business College 1989 — 1991
Associate, Accounting and Business Management
Citi January 1999 - Present
Citi January 1999 - March 2010
Monte Carlo Resort & Casino January 1997 - January 1999
Skills
General Ledger, Financial Analysis, Oracle General Ledger, Account Reconciliation, G/L Reconciliations, Financial Accounting, Financial Reporting, Finance, Financial Audits, Financial Statements, Account Management, Accounting, Accounts Payable, Accounts Receivable, Cost Accounting, Bank Reconciliation, General Operations, Financial Risk, Operational Support, RCSA, Fund Accounting, Funding
Education
University of Phoenix 2009 — 2012
Bachlors of Accounting, Accounting
Western International Hign School 1968 — 1971
Business
B March 2013 - Present
Springboard Solutions August 2010 - March 2013
Citi May 1998 - October 2009
Skills
Business Process..., Business Analysis, Call Centers, Process Improvement, Cross-functional Team...
Education
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Citi 2004 - 2010
Humana July 1994 - February 2004
Education
University of Phoenix 2010 — 2012
Associate's degree, Health/Health Care Administration/Management
duPont Manual High School 1966 — 1971
diploma, General Studies
Verizon Communications February 2007 - Present
Citi January 2004 - February 2007
Skills
Call Center, PC, Typing, Multi-line Phone, Customer Service, Problem Solving, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Windows 7, Mozilla, Blue Moon, Coffee, Sales, Inventory, Schedules, Data Entry, Accounts Payable, Telephone Skills, Call Centers, Project Management
Education
University of Phoenix 2005 — 2010
Associates, Business Administration, Management and Operations
US Airways March 2011 - Present
Citi November 2007 - January 2011
Skills
Customer Service, Microsoft Office, Communication Skills, Critical Thinking, Typing, Data Entry, Customer Satisfaction, Teamwork, Time Management, Training, Call Centers, Microsoft Word, Leadership, Outlook, Team Leadership
Education
University of Phoenix 2013 — 2016
Bachelor's Degree, Bachelor of Science in Business w/ a concentration in Management, 4.0
Brookstone College of Business 2007 — 2009
Medical Assisting and Office Technology Certificate, Medicine, 3.5
Apple June 2014 - Present
KeyBank April 2009 - June 2013
KeyBank April 2004 - April 2009
Citi April 1998 - April 2004
US Navy April 1993 - November 1997
Skills
Project Management, Risk Management, Accounting, Business Analysis, Operational Risk, Event Management, Microsoft Office, Microsoft Excel, Operations Management, ALS, FCRA, Credit Bureau, TS2, FACTA, Analysis, Banking
Education
University of Phoenix
Accounting and Business/Management
McElaney Chiropractic 2011 - 2012
Citi April 2007 - February 2011
Education
University of Phoenix 2012 — 2014
Associate's degree, Accounting
Hedgesville High School 2004 — 2007
Citi December 1998 - Present
Scott Alarm October 1992 - November 1998
Education
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Problem Solving
Commonwealth of Virginia November 2013 - Present
Citibank June 1999 - June 2013
Citi August 1999 - June 2006
Skills
Management, Project Management, Process Improvement, Financial Services, Payroll, Customer Service, Human Resources, PeopleSoft, HRIS, Kronos WFC, CIPPS
Education
University of Phoenix 2007 — 2010
Bachelor of Science in Business, Finance, General
One Call Care Management February 2013 - May 2015
Beach House Assisted Living 2015 - 2015
Aetna October 2011 - February 2013
Citi May 2007 - October 2011
Skills
Communication, Creative Problem Solving, Problem Analysis, Compliance, Team-oriented, Team Leadership, Teamwork, Time Management, Timely Decision Making, Work Well Independently, Work Ethic, Microsoft Office, Microsoft Excel, Microsoft Word, Benefits Administration, Admissions, Office Administration, Nursing Homes, Cpr Certified
Education
University of Phoenix 2008 — 2015
Master's Health Administration, Health/Health Care Administration/Management
University of Phoenix 2008 — 2014
Master's degree, Health/Health Care Administration/Management
Citi 2003 - 2010
Education
University of Phoenix
Bachelor of Science in Criminal Justice Adminstration, Criminal Justice/Law Enforcement Administration
University of Phoenix
Master's degree, Business Administration and Global Management
Bank of America December 2013 - Present
Citi September 2009 - December 2013
Citi September 2009 - December 2013
Citi September 2009 - December 2013
Beneficial Financial Group October 1977 - April 2009
Skills
All mortgage..., Underwriting, Mortgage Lending, Management, Mortgage Banking, Banking, Loans, Mortgage Marketing, FHA, Loan Origination, Credit Analysis, Refinance, Mortgage Underwriting, Residential Mortgages, Finance, Credit
Education
University of Phoenix 2005 — 2009
Bachelor ofScience, Business Administration and Management, General
SUNY Poughkeepsie, NY 1974 — 1977
Associates in Applied Science, Commercial and Advertising Art
Bank of America 2012 - 2014
Citi 2005 - 2012
HSBC 1999 - 2005
Education
University of Phoenix 2006 — 2008
Bachelor's Degree, Business Management, General
YapStone September 2014 - Present
Wells Fargo November 2013 - September 2014
Wells Fargo Home Mortgage October 2012 - November 2013
Wells Fargo August 2010 - May 2012
Citi August 2008 - June 2010
Skills
Credit Analysis, account management, call-center operations, Customer Service, Risk Management, Building Relationships, Compliance, Organizational..., Collections, Fraud and risk...
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Business Administration and Management, General
Parallon July 2015 - Present
clay transit May 2014 - Present
Citi September 2007 - November 2013
Starbucks January 2004 - December 2005
Skills
Microsoft Office, Banking, Project Management, Risk Management, Leadership, Business Analysis, Financial Analysis, Strategic Planning
Education
University of Phoenix 2013 — 2015
Associate of Arts (A.A.), Health/Health Care Administration/Management
GEICO January 2014 - Present
A New Creation Women's Clinic June 2013 - January 2014
Citi February 2010 - July 2012
Citi February 2008 - February 2010
Citi April 2006 - January 2008
Citi March 2005 - April 2006
Dr. Walter's Office May 2003 - August 2004
Sion Power May 2003 - August 2004
US Army October 2002 - May 2003
Sion Power March 1999 - October 2002
Education
University of Phoenix 2008 — 2013
Bachelor of Science in Business Management
USAA September 2008 - Present
USAA September 2008 - Present
JPMorgan Chase & Co. January 2004 - January 2007
Citi January 2000 - January 2004
Citi January 2000 - January 2004
Skills
Customer Service, Microsoft Office, Management, Insurance, Food & Beverage
Education
University of Phoenix 2013 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
W.H. Taft High School 1992 — 1996
Diploma
Associates Foundations of Business