Citi Company
Industry: Financial services company
DescriptionCitibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York. Citibank provides credit cards, mortgages, personal loans, commercial loans, and lines of credit. Headquarters: New York City, New York, United States CEO: Barbara J. Desoer (Apr 1, 2014–) Parent organization: Citigroup Founded: June 16, 1812, New York City, New York, United States Subsidiaries: Citibank India, CitiMortgage Inc, Citibank Vietnam,
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42,894 Citi employees in database. Find out everything there's to know about Citi employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Citi Employees
VOGL Construction LLC November 2013 - August 2014
Citi August 2012 - November 2013
JNJ Property Maintenance Services LLC April 2010 - November 2013
Community Association Banc January 2005 - July 2007
Skills
New Business Development, Contract Negotiation, Project Management, Leadership, Business Development, Contract Management, Budgets, Operations Management, Construction, Purchasing, Team Building, Training, Inventory Management, Procurement, Project Planning, Sales Management, Management, Sales, Customer Satisfaction, Team Leadership, Strategic Planning, Microsoft Excel, Microsoft Office, Human Resources, Outlook, Microsoft Word
Education
Laughlin High School 1999 — 2002
Honors Diploma
University of Phoenix
Working towards Secondary Education and Teaching
USAA June 2008 - Present
Citi October 2004 - June 2008
jcpenney August 2000 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Java
Education
University of Phoenix 2007 — 2010
Business Administration and Management, General
MEDINA VALLEY HIGH SCHOOL
Pinnacle Capital Mortgage Corp June 2013 - Present
Citi May 2001 - May 2013
Skills
Credit, Underwriting, Mortgage Lending, Credit Risk, Loans, Banking, Credit Analysis, Mortgage Banking, Risk Management, Residential Mortgages, Insurance, Financial Risk, Loan Origination, FHA, Refinance, Mortgage Underwriting, USDA
Education
University of Phoenix-Las Vegas Campus 2011 — 2013
Associate of Arts (A.A.), Psychology, 3.8 GPA
nevada school of massage therapy 2009 — 2010
licensed massage therapist, Massage Therapy/Therapeutic Massage, 3.8 gpa
CIT February 2004 - Present
Citi October 2003 - October 2007
AT&T Mobile Tel September 2002 - October 2003
Sprint 2000 - 2002
Skills
American Sign Language, Fixed Income, Asset Management, Portfolio Management, Sales Operations, Business Analysis, Financial Risk, Risk Management, Banking, Financial Analysis, Credit Analysis, Loans, Corporate Finance
Education
University of Phoenix 2007 — 2010
Business, Finance
Citi July 1996 - Present
The Walt Disney Company April 2000 - August 2006
Skills
Banking, Leadership, Small Business, Management, Process Improvement, Business Strategy, Portfolio Management, Cash Management, Sales, Risk Management, Commercial Banking, Treasury, Customer Service
Education
ITMI - International Tour Management Institute 2008 — 2008
ITMI Certificate, Tour Director
University of Phoenix 1997 — 1999
Bachelor of Science (B.S.), Business Administration and Management, General
Watterson College 1989 — 1990
Paralegal Certification
The Bancorp July 2014 - Present
Citi October 2010 - June 2014
Coventry Health Care, an Aetna Company August 2009 - July 2010
WellCare Health Plans November 2007 - March 2009
Fifth Third Bank October 2006 - November 2007
Bank of America April 2004 - October 2006
American General Life Companies is now part of the AIG Family! June 2002 - April 2004
Capital One June 1999 - June 2002
Suncoast Credit Union June 1998 - June 1999
Skills
Project Management, Anti Money Laundering, Banking, Operational Risk..., Enterprise Risk..., Vendor Management, Migration Projects, Risk Management, Remediation, BSA, Change Management, Supplier Negotiation, Financial Services, Procedure Development, Capital Markets, Investment Banking, Credit, Loans, Investments, Call Center..., Internal Audit, Quality Assurance, Insurance, Residential Mortgages, Equities, Credit Cards, Process Improvement, Fixed Income, Portfolio Management, Bank Secrecy Act, FINRA, Financial Institutions, Mortgage Banking, Internet Banking, Small Business Lending, Trade Finance, Back Office, Series 63, Due Diligence, Private Banking, Commercial Lending, Sarbanes-Oxley Act, Mortgage Lending, Branch Banking, Internal Controls, Payments, Credit Analysis, Commercial Banking, Relationship Management, Securities
Education
University of Phoenix 2004 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The Provident Bank November 2014 - Present
JPMorgan Chase March 2014 - November 2014
Citi March 2011 - February 2014
Prudential Financial January 2008 - November 2011
Skills
AML, KYC, Banking, Financial Services, OFAC, Due Diligence, Fraud, Bank Secrecy Act, Operational Risk..., Financial Regulation, Insurance, Finance, Regulations, USA PATRIOT Act, Disability Claims..., Customer Service, FMLA, Anti Money Laundering, Operational Risk, Financial Risk, Risk Management, Retail Banking
Education
University of Phoenix 2010 — 2012
Associate of Business, Business Administration and Management, General
Wells Fargo Home Mortgage September 2014 - Present
New American Funding May 2014 - September 2014
Citi July 2013 - May 2014
Chase April 2010 - July 2013
Malaga Bank March 2008 - February 2010
Fremont Investment and Loan June 2004 - March 2008
NuVision Federal Credit Union April 2004 - May 2004
Financial Partners Credit Union January 2000 - March 2004
First Federal Bank July 1992 - October 1999
Skills
Mortgage Lending, Loans, Banking, Loan Origination, Risk Management, Credit Unions, Sales Management, Financial Services, Credit, Coaching, Team Building, Credit Analysis, Consumer Lending, Financial Analysis, Mortgage Banking, Leadership, Residential Mortgages, Commercial Lending, Refinance, Small Business Lending, Business Development, Retail Banking, Relationship Management, Commercial Banking, FHA financing, FHA, FHA Financing
Education
University of Phoenix
Business Management
Wyndham Capital Mortgage May 2014 - Present
CL LITERARY AGENCY December 2013 - Present
A Few Good Men Inc June 2011 - Present
Bank of America April 2013 - May 2014
Bank of America Home Loans October 2010 - April 2013
Citi August 2007 - October 2010
Citi February 2006 - August 2007
Skills
Mortgage Servicing, Mortgage Underwriting, Loss Mitigation, FHA, Mortgage Banking, Project Management, Team Leadership, Team Management, Training, Relationship Management, Portfolio Management, Loan Servicing, Coaching, Leadership, Analysis, Banking, Customer Retention, Negotiation, Management, Credit, Risk Management, Mortgage Lending
Education
University of Phoenix 2011 — 2014
Bachelor of Science (BS), Business Administration, Management and Operations
Chester Senior High School 1999 — 2002
Chevron Federal Credit Union September 2008 - Present
Citi 2002 - 2008
Citi 1999 - 2002
Citi 1997 - 1998
Skills
Myers-Briggs Certified, Franklin Covey, Training, Management, Coaching, Program Management, Marketing, Customer Service, Banking, Finance, Leadership, Human Resources, Recruiting, Performance Management, Leadership Development, Risk Management, Financial Services, Credit, Retail Banking
Education
University of Phoenix
Business Relationship Management Institute February 2013 - Present
Citi May 2002 - February 2015
Strayer University May 2011 - August 2013
PlusFunds, Ltd. February 2000 - May 2002
Citigroup, Inc. (then Salomon Smith Barney Inc.) August 1998 - February 2000
Sanofi Beaute, Inc. March 1997 - August 1998
Skills
Technology Management, IT Service Management, Process Improvement, Strategy Development, Business Relationship..., Business Relationship..., Management, Technology Integration, Data Analysis, Business Continuity, Research, Business Architecture, Cross-functional Team..., Team Leadership, Optimization, ITIL, Disaster Recovery, Change Management, Process Engineering, Integration, IT Strategy, Security, IT Governance, Strategic Planning, Mentoring, IT Operations, Computer Forensics, Strategic Leadership, Project Management, Visionary, ITIL Service Strategy, IT Risk Management, Strategy, Microsoft Exchange, Active Directory, Software Documentation, Risk Management, Leadership, Vendor Management, IT Management, Governance, Data Center, Project Portfolio..., Service Delivery, Information Technology, Relationship Marketing, Infrastructure, Information Security..., Enterprise Architecture, Troubleshooting
Education
University of Phoenix 2003 — 2008
DM, Doctor of Management in Organizational Leadership
Kiev State Pedagogical Institute 1986 — 1991
BS/MS, Education
International Cruise & Excursions, Inc. May 2015 - Present
Asurion June 2014 - April 2015
TeleTech November 2013 - May 2014
Sears Holdings Corporation July 2013 - November 2013
American Express August 2010 - May 2013
Citi July 2000 - January 2010
Bank of America January 1995 - July 1998
Skills
Call Center, Retail Management, Sales Management, Customer Service, Customer Satisfaction, Hiring, Customer Experience, Customer Retention, Sales Operations, Merchandising, Customer Relations, Retail, Team Building, Forecasting, Accountability, Inventory Management, Coaching, Operations Management, Loss Prevention, Talent Development, Cross-functional Team..., Performance Management, Team Management, Process Improvement, Team Leadership, Credit, Sales Support, Budgeting, Time Management, Mentoring, Telephone Skills, Client Services, Selling, Problem Solving, Cost Reduction, Metrics, P&L, P&L Management, Profitability, Profit, Call Centers, Management, Sales, Banking
Education
University of Phoenix 2009 — 2011
Masters in Business Administration, Global Management, 3.64
University of Phoenix 2006 — 2009
Bachelor of Science in Business Management, Business Management, 3.34
Western International University 2005 — 2006
Associate of Arts in Business, Business Management, 3.45
BBVA Compass July 2012 - Present
BBVA Compass October 2010 - July 2012
Citi July 2004 - September 2010
Skills
Small Business Lending, Commercial Banking, Lines Of Credit, Consumer Lending, Retail Banking, Banking, Loans, Credit Analysis, Cross Selling, Credit, Mortgage Lending, Loan Origination, Treasury Management, Branch Management, SBA, Credit Risk, Asset Based Lending, Mortgage Banking, Portfolio Management, Branch Banking, Private Banking, Merchant Services, Deposits, Home Equity Loans, Risk Management, Loan Servicing
Education
University of Phoenix
Department of Homeland Security - FEMA October 2009 - Present
Citi January 2008 - October 2009
US Navy December 2001 - September 2006
Skills
Team Leadership, Project Management, Troubleshooting, Process Improvement, Customer Service, Call Center, Microsoft Office, Business Analysis, Microsoft Excel, Training, Project Planning, Data Analysis, PowerPoint, VBA, HTML, CSS, JavaScript, jQuery, MySQL, PHP, WordPress, SharePoint, Avaya, eWFM, Help Desk Support, multitasking, automating processes
Education
University of Phoenix 2007 — 2011
Bachelor's degree, Information Technology
Web.com March 2008 - Present
Citi October 2006 - March 2008
Hubbard House, Inc. December 2005 - September 2006
African American Business Contractors October 2004 - December 2005
Cingular Wireless July 2003 - September 2004
Metris May 2000 - February 2003
Precision Response Corporation May 1999 - May 2000
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Business Management
Terry Parker 1995 — 1999
Diploma, General Studies
Evanta November 2013 - Present
Citi September 2011 - Present
Cerner Corporation March 2011 - September 2011
Fishnet Security, Inc October 2006 - March 2011
Sprint Nextel April 2006 - October 2006
Unisys / USDA Security June 2004 - April 2006
Sprint January 2000 - June 2004
Van Kampen Funds January 1998 - January 2000
Skills
Risk Management, CISSP, Information Security..., Physical Security, Mobile Security, Data Security, Technical Leadership, Risk Assessment, Security, Penetration Testing, Firewalls, Security Audits, Cloud Computing, Disaster Recovery, Network Security, PCI DSS, Governance, Information Technology, Information Security, Professional Services, Business Process, Computer Forensics, Security Architecture..., Vulnerability Management, Vulnerability Assessment, Strategy, Computer Security, IT Audit, Business Continuity, Identity Management, Virtualization, Application Security, Security Management, CISA, Security Awareness, CISM, ISO 27001, Security Policy, Encryption
Education
University of Phoenix
Bachelor of Science, Business Management
Cardinal Health May 2000 - July 2014
SUNSHINE BUICK, PONTIAC, and GMC 1998 - 2000
Citi 1997 - 1998
Skills
Cost Savings, Pricing, Process Improvement, Customer Satisfaction, Supply Chain, Continuous Improvement, Scheduling, Customer Service, Problem Solving, Hiring, Data Analysis, Supervisory Skills, SAP, Excel, Mentoring, Outlook, Team Leadership, Word, PowerPoint, Microsoft Office, Customer Relations, Inventory Management, Sales, Six Sigma, Manufacturing, Project Management, Microsoft Word, Microsoft Excel
Education
University of Phoenix 2004 — 2008
Bachelor of Science in Business Administration, Management
National Real Estate Insurance Group March 2013 - Present
Citi July 2008 - March 2012
Skills
Insurance, Banking, Credit, Equities, Financial Services, Relationship Management, Property & Casualty..., Client Service Oriented, Outlook, Cross Selling, Call Centers, Client Services, Retail Banking, Investment Properties, Underwriting, Training, Mortgage Lending, Financial Risk, MIS, Finance, Customer Retention, Risk Management, Real Estate, Customer Service, Sales
Education
University of Phoenix
Some College, Business
National General Insurance January 2015 - Present
Farmers Insurance June 2014 - December 2014
Citi March 2011 - May 2014
Prudential Financial July 2007 - February 2011
Intel Corporation July 2006 - June 2007
Wells Fargo January 2001 - June 2006
Skills
Leadership, Training, Management, Sales, Marketing, Real Estate, Loans, Credit, Mortgage Lending, Financial Services, Troubleshooting, Manufacturing, Relocation, Referrals, Finance, Banking, Credit Cards, Relationship Management, Analysis, Loan Origination, Mortgage Banking, Team Building, Cross Selling, Credit Analysis, Portfolio Management, Retail Banking, Residential Mortgages, Customer Service, Refinance, Vendor Management, Consumer Lending, Credit Risk, Time Management, Selling
Education
University of Phoenix 2006 — 2010
Bachelor of Science, Business Management
Netflix June 2013 - Present
Netflix / Nelson Technology August 2012 - June 2013
Namco Bandai Games America 2011 - 2012
Citi November 2006 - March 2009
United States Air Force March 2003 - March 2007
Skills
Excellent attention to..., Software Quality..., JIRA, Creative Problem Solving, Data Entry, Customer Service, Customer Satisfaction, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, Quality Assurance, Testing, Test Cases, Manual Testing, Regression Testing, Communication Skills, Troubleshooting, Problem Solving, Teamwork, iOS, Android, PS3, PS4, Wii U, Wii, PS Vita, Black Box Testing
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS) - Obtaining, Business Management
Internal Revenue Service October 2010 - Present
Internal Revenue Service March 2010 - October 2010
Citi January 2006 - September 2009
Rainbow Sales and Services June 2005 - November 2005
Debt Management Coorporation July 2004 - September 2004
Inditex April 2001 - July 2003
Skills
Customer Service, Data Entry, Microsoft Excel, Outlook, Microsoft Office, Microsoft Word, Call Center, PowerPoint, Telephone Skills, Fax, Software Documentation, Customer Satisfaction, Teamwork, Credit, Team Leadership, Government, Team Building, Inventory Management, Windows, Retail, Social Media, Training, Sales, Customer Retention, Customer Experience, Call Centers, Analysis, Time Management, Accounting, Research, Accounts Payable
Education
Solano Community College 2013 — 2017
Associate of Science (A.S.), Accounting
University of Phoenix 2009 — 2010
Bachelor's degree, Information Technology
United Healthcare December 2014 - Present
UnitedHealthcare July 2013 - December 2014
UnitedHealthcare July 2012 - July 2013
UnitedHealthcare November 2010 - July 2012
Citi February 2005 - November 2010
Horizon Blue Cross Blue Shield of New Jersey April 2000 - July 2003
Skills
Microsoft Office, Tutoring, Research, PowerPoint, Coaching, Healthcare, Customer Service, Insurance, Health Insurance, HIPAA, Medicare, Outlook, Leadership
Education
University of Phoenix 2010 — 2012
Associate of Arts, Healthcare Administration
PNC July 2015 - Present
Movement Mortgage, LLC October 2013 - July 2015
Citi November 2012 - September 2013
Martens Excavating July 2003 - December 2012
Quicken Loans September 2002 - July 2003
Sprint Nextel December 1997 - September 2002
Skills
Analysis, Budgets, Management, Finance, Mortgage Lending, Sales, Forecasting, Leadership, Marketing, Strategic Planning, Business Development, Project Management, Process Improvement, Business Planning, Account Management, Business Strategy, Market Research, Business Analysis, Sales Management, Operations Management, Negotiation, Competitive Analysis, Risk Management, Contract Negotiation, CRM, New Business Development, Strategy, Loans, Customer Service, Financial Analysis, Residential Mortgages, Reverse Mortgages, Jumbo Mortgage, FHA financing, USDA Rural Housing, Selling, Referrals, Mortgage Banking
Education
University of Phoenix-Metro Detroit Campus 2001 — 2003
Business, Management, Marketing, and Related Support Services
HEB September 2014 - Present
Citi May 2013 - September 2014
Citi July 2008 - May 2013
Citi May 2007 - July 2008
Citi November 2003 - May 2007
Citi June 2001 - June 2004
Citi July 2000 - June 2001
Skills
Coaching, Project Management, Instructional Design, Internal Communications, Training, Team Building, ADDIE, Adobe Acrobat, PowerPoint, Needs Analysis, Graphic Design, Photoshop, Instructor-led Training, Blended Learning, Training Delivery, Program Management, E-Learning, Banking, Financial Services, Relationship Management, Team Leadership, Business Analysis, Captivate, SharePoint, Vendor Management, Learning Management..., Learning Management, Employee Training, Adult Education, Customer Service, Change Management, Process Improvement, Web Development, Multimedia, Strategic Planning
Education
University of Phoenix 2007 — 2010
BS, Multimedia & Visual Design
Konami Gaming Inc December 2014 - Present
City of North Las Vegas June 1991 - Present
CITIBANK NEVADA, N.A. THE LAKES February 1989 - April 2014
Citi August 1999 - October 2006
Citi June 1996 - August 1999
Citi December 1993 - June 1996
Citi June 1991 - December 1993
Citi December 1990 - June 1991
Citi March 1990 - December 1990
Citi February 1989 - March 1990
Skills
Financial Analysis, Business Analysis, Procurement, Process Improvement, Inventory Management, G/L Reconciliations, Account Reconciliation, Microsoft Office, Microsoft Excel, Microsoft Word, Financial Modeling, Management, Budgets, Forecasting, Training, Analysis, Customer Service, Vendor Management, Program Management, Credit, Financial Services, Risk Management
Education
Las Vegas Vocational High School
Diploma
University of Phoenix
BS, Business Administration
True Wellness August 2005 - July 2009
Citi September 1989 - September 2002
Skills
Curriculum Design, Lesson Planning, Curriculum Development, Teaching, Classroom Management, Educational Leadership, Classroom, Elementary Education, Literacy, Differentiated..., Tutoring, Teacher Training, Educational Technology, K-12, Special Education, Language Arts, Smartboard, Poject Management, IT Management, Leadership Development
Education
University of Phoenix 2003 — 2005
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Tolleson Union High School District #214 December 2013 - Present
Delta Dental of Arizona July 2012 - December 2013
GE Capital January 2006 - December 2011
Citi January 2001 - January 2005
The Hanover Insurance Group January 1999 - January 2000
Skills
Account Management, Customer Service, Solution Selling, Customer Relations, Sales Growth, Negotiation, Key Account Management, Inventory Management, Customer Focus, Building Relationships, Sales Management, Sales Process, New Business Development, Contract Negotiation, Employee Benefits, Management
Education
University of Phoenix 2007 — 2008
Masters of BusinessAdministration, Business Administration and Management, General
University of Massachusetts
Bachelor of Science, Criminal justice
HR Block December 2010 - Present
Citi April 2008 - Present
Education
University of Phoenix
Bachelors, Business Fiance
Citi 2004 - Present
Citi 2001 - 2004
Citi 1999 - 2001
Education
University of Phoenix 2002 — 2004
Master's degree, Business Administration and Management, General
University of Tampa 1992 — 1996
Bachelor of Science Degree, International Business
Citi January 2012 - January 2013
Frito Lay October 2010 - June 2011
Morehead Associates March 2008 - July 2008
Hella Lighting June 2007 - March 2008
Northern Tools January 2001 - January 2004
Skills
Microsoft Office, Process Improvement, Recruiting, Customer Service, Time Management, Microsoft Excel, Employee Relations, Data Entry, Shipping, Strategic Planning, Analysis, Outlook, Management, Access, Training
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Business/Management
Rock Hill High 1996 — 1999
Diploma
VA Medical Center April 2014 - Present
Citi September 2004 - December 2007
Military Network LLC May 1995 - September 2004
Skills
Office Administration, Benefits Administration, Management, Process Improvement, Fundraising
Education
University of Phoenix 2014 — 2016
Master of Education (M.Ed.), Political Science and Government
Western Illinois University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Political Science and Government
GE Capital April 2014 - Present
UBS AG January 2009 - June 2013
UBS AG November 2005 - January 2009
Citi September 2002 - November 2005
Citi August 1996 - September 2002
Bank of Tokyo-Mitsubishi UFJ January 1996 - March 1996
UBS Investment Bank formerly Swiss Bank Corporation January 1990 - June 1994
Skills
Derivatives, Risk Management, Investment Banking, Banking, FX Options, Financial Risk, Loans, Finance, Settlement, Foreign Exchange, Financial Analysis, Options, SWIFT payments, Financial Modeling, Investments, Strategic Financial..., Back Office, Analysis, MS Office Suite, DOX,..., CSE, MarkitServ Trade,..., Quality Center,..., MS Word, MS Excel, MS..., Workbench, REVAL
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Accounting, 3.56
First Citizens Bank December 2014 - Present
First Citizens Bank & Trust of South Carolina August 2012 - December 2014
North Amercican Merchant Services, Inc. June 2006 - August 2012
Citi March 2002 - June 2006
Associates Capital Bank Inc 1996 - 2002
Discover Financial Services 1995 - 1996
United States Air Force January 1992 - January 1995
Skills
Risk Management, Vendor Management, Portfolio Management, Customer Service, Management, Loans, Mortgage Lending, Mortgage Banking, Banking, Consumer Lending, Credit Analysis, Commercial Lending, Relationship Management, Process Improvement, Strategy
Education
University of Phoenix 2001 — 2005
BS, Marketing
Security National Automotive Acceptance Company September 2013 - Present
Nicholas Financial Inc. March 2010 - September 2013
NorthState Acceptance December 2008 - March 2010
United Auto Credit Corporation April 2006 - November 2008
American General Finance August 2004 - April 2006
Citi August 1993 - April 2004
Skills
Underwriting, Subprime, Finance, Loan Servicing, Credit Analysis, Credit, Consumer Lending, Loans, Credit Risk, Banking, Loan Origination, Loss Mitigation, Portfolio Management, Funding, Sales, Marketing, Mortgage Lending, Negotiation, Sales Management, Management, Financial Services, Commercial Lending, Relationship Management, Customer Retention, Business Development, Executive Management, Call Centers, Customer Satisfaction, Risk Management, Financial Analysis, Training, Profit, Leadership, Coaching, Branch Management, Cross Selling, Credit Cards, Financial Risk, Refinance, Retail Banking, Dealers, Lines Of Credit, Insurance, Retail, Sales Process, Selling, Small Business Lending, Cold Calling, Hiring, Forecasting
Education
University of Phoenix 2002 — 2003
Bachelor of Arts (B.A.), Business Administration and Management, General
Citi April 2014 - Present
Cardinal Health October 1997 - March 2014
Furrow Lumber Co April 1996 - October 1997
Star Bank January 1996 - April 1996
Fifth Third Bank May 1995 - January 1996
United States Marine Corps June 1991 - May 1995
Valley National Bank November 1989 - June 1991
Skills
Change Management, Six Sigma, Lean Manufacturing, Customer Service, Inventory Management, Leadership, Logistics, Customer Satisfaction
Education
University of Phoenix 2007 — 2010
Bachelors, Business Management
MoreSteam.com 2008 — 2008
Certificate, Lean Six Sigma
University of Phoenix 2005 — 2007
Associate's of Science, Business Management 2007
Our Lady Queen of Peace HS
Black Knight Financial Services August 2014 - Present
Lender Processing Services, Inc. (LPS) July 2013 - Present
Citi July 2010 - June 2013
Washington Mutual November 2002 - March 2009
HomeSide Lending November 1997 - November 2002
Barnett Bank 1986 - 1997
Skills
Security, Information Security, Risk Management, Program Management, Integration, Business Continuity, GLBA, Leadership, Risk Assessment, Information Security..., Process Improvement
Education
University of Phoenix 2000 — 2002
Citi September 2014 - Present
Wells Fargo Capital Finance July 2010 - Present
JPMorgan Chase July 2005 - June 2010
LendAmerica Financial Group June 2003 - June 2005
Gunn Allen financial May 2003 - June 2005
Skills
Commercial Lending, Loans, Credit, Credit Analysis, Commercial Banking, Loan Structuring, Portfolio Management, Banking, Mortgage, Financial Planning, Investments, Loan Origination, Cash Management, Treasury Management, Debt, FX, Capital Markets, Mortgage Banking, Asset, Risk, Financial Analysis, Corporate Finance, Fixed Income, Credit Risk, Risk Management, Risk Analysis, Cash Flow, Strategic Financial..., Small Business Lending, Mortgage Lending, Financial Services
Education
University of Phoenix 2010 — 2012
Bachelor of Business Administration (B.B.A.), International Business, 3.5 GPA
Marriott International October 2014 - Present
Merry Maids Corporate July 2014 - October 2014
Citi December 2013 - June 2014
Anodyne Surgical June 2005 - April 2013
Skills
Outlook, Microsoft Excel, Access, PowerPoint, Microsoft Office, Data Entry, Microsoft Word, Spreadsheets, Time Management, Telephone Skills, Inventory Management, Teamwork, Quality Assurance
Education
University of Phoenix 2013 — 2018
Bachelor’s Degree, Health/Health Care Administration/Management
Citi September 2013 - June 2014
Fifth Third Bank November 2011 - November 2013
CTG/ Xerox Corp April 2011 - November 2011
TeleTech September 2010 - March 2011
Beckman Coulter April 2010 - September 2010
Amazon.com September 2006 - May 2010
OPRS "Llanfair Retirement Community Services" June 2000 - October 2008
Interim Healthcare and Infusion August 2004 - May 2006
Skills
Management, Healthcare, HIPAA, Leadership, Customer Service, Sales, Data Entry, Software Documentation, Microsoft Excel, Microsoft Office, Call Center, Customer Satisfaction, Outlook, Payroll, Invoicing, Process Improvement, Access, Shipping, PowerPoint, Time Management, Quality Assurance, System Administration, Critical Thinking, Documentations, Medical Terminology, Visio, Team-oriented, Troubleshooting, Microsoft Word, Banking, Customer Retention, Telephone Skills, Filing, Process Scheduler
Education
University of Phoenix 2007 — 2011
BS, Health Administration w/ Health Information Systems
Southwestern College of Business 2001 — 2003
Associate Certificate, Medical Assistant
Princeton High School
Diploma
Citi December 2000 - Present
Skills
Analysis, Budgets, Microsoft Excel, Financial Analysis, Accounting, Customer Service, Credit, Communication, PowerPoint, Multi-cultural team..., Cross-functional Team..., Organizational Culture, Operational Excellence, Operational Execution, Morale, Internal Communications, Creativity, Collaborative Problem..., Creative Problem Solving, Managerial Finance, Conflict Resolution
Education
University of Phoenix 2011 — 2012
Master's degree, Business Administration
University of Phoenix 2006 — 2010
Bachelor's degree, Business Managment
Wells Fargo August 2013 - Present
Capital One May 2012 - October 2012
JPMorgan Chase May 2011 - May 2012
Citi 2009 - 2011
Skills
Mortgage Lending, Real Estate, Loans, Credit, Investment Properties, Property Management, Loan Origination, Customer Service, Banking, Financial Analysis, Credit Analysis, Condos, 10 Key, Adobe Acrobat, Microsoft Office, Microsoft Word, Microsoft Excel, Post Closing, Processors, Mortgage Banking, FHA, Government, HUD, MERS, Texas Notary, Affidavits, Finance
Education
University of Phoenix 2011 — 2015
W.W. Samuell High School 2001 — 2005
High School Diploma
Citi July 2014 - Present
Corinthian Colleges September 2012 - July 2014
Corinthian Colleges September 2010 - August 2012
Time Warner Cable January 2008 - July 2010
Skills
Staff Development, Resume Writing, Higher Education, Adult Education, Career Counseling, Admissions, Student Affairs, Training, Coaching, Leadership Development, Public Speaking, Career Development, College Recruiting, Recruiting, Customer Service, Leadership, Enrollment Management, Instructional Design, E-Learning, Team Building, Employee Training, Student Recruiting, Retaining Customers, Interviews, Campus, Conflict Resolution, Job Coaching, Job Search Strategies, Interview Preparation, Hiring, Job Fairs, CampusVue, Temporary Placement, New Hire Orientations, Academic Advising, Applicant Tracking..., Customer Retention
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
USF 2008 — 2009
Riverview High School 1999 — 2003
High School Diploma
Acelity September 2013 - Present
Acelity September 2012 - September 2013
CVS Caremark Corporation October 2000 - August 2012
Citi May 1995 - October 2000
Skills
Pharmacy Benefit..., Medicare Part D, Healthcare, Regulatory Affairs, Process Improvement, Customer Service, Workshop Facilitation, Training Delivery, Operating Budgets, Culture Change, Leading Change, Employee Engagement, Communication Skills, Workflow Management, Job Coaching, Constructive Feedback, Leadership Development, Organizational..., Data Analysis, Call Center, HIPAA, Pharmacy, Training, Call Centers, Leadership, Management, Cross-functional Team..., Quality Assurance, Budgets, Operations Management, Employee Training, Performance Management, Business Process..., Certified DDI..., Medicare, Vendor Management, Team Building, Program Management, Customer Satisfaction, Six Sigma
Education
University of Phoenix
Bachelor's of Science, Business Administration and Management, General
Southern MD Paintball April 2009 - Present
Wells Fargo Home Mortgage September 2009 - August 2011
Citi April 2006 - August 2007
Skills
Office Administration, Typing, Accurate Data Entry, Filing, Coordinating Events, Employee Training, Paperwork, Problem Solving, Team Leadership, Organization, Time Management, Motivated self-starter, Fast-paced, Meeting Scheduling, Meet Deadlines, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Close Attention to..., Friendly Personality, Works well in a team, Works well individually, Customer Service, Customer Satisfaction, Proofreading, Hands-on Problem Solver
Education
University of Phoenix 2011 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Self Employed January 2011 - Present
Citi June 2006 - August 2010
US Army August 1997 - August 2001
Skills
Banking, Financial Services, Mortgage Lending, Fixed Income, Budgets, Contract Negotiation, Biomedical Electronics, Financial Advisory, Residential Mortgages, Mortgage Servicing, Credit Analysis, Loan Origination, Loan Modifications
Education
Medisend Interational
General Richard B. Myers Veterans Biomedical Equipment Technology Program, 3.0
University of Phoenix-Dallas Campus 2007 — 2009
Bussiness Finance
Smiley Surprises 4 Me December 2013 - Present
Citi May 2012 - December 2013
Skills
Outstanding Customer..., Accounting, Budgeting, Compliance, Analysis, Banking, Risk Management, Strategic Planning, Microsoft Excel, Financial Services, CRM, Customer Service, Finance, Financial Risk, Budgets, Due Diligence, Management
Education
University of Phoenix 2007 — 2008
Master, Education
SunGard July 2014 - Present
AVI-SPL May 2013 - July 2014
Citi December 2012 - February 2013
Sykes Enterprises, Inc June 2008 - April 2012
NW Natural Gas November 2002 - May 2008
Oregon Health & Science University September 2001 - November 2002
Oregon Health & Science University December 1999 - September 2001
Columbia Community Mental Health July 1994 - December 1999
Skills
Treasury Management, Treasury, Accounts Receivable, Process Improvement, Risk Management, SAP, Microsoft Excel, Banking, Payroll, Microsoft Word, Access, Analysis, Outlook, Accounts Payable, Bloomberg, Hyperion Enterprise, PowerPoint, Lawson, Treasury Workstation, Reval, Microsoft Dynamics SL, Budgets, Sage, Microsoft Outlook, Microsoft Powerpoint, Microsoft Access, Oracle, Solomon, Timberline Software, Six Sigma, HP TRIM, Hyperion, SharePoint, ADP Payforce, ADP eTime, Avantgard Integrity
Education
University of Phoenix
B.S, Business Administration
Debt Solutions Service April 2013 - Present
Expert Legal Advisor and consultant May 2007 - Present
Nevada One Mortgage June 2004 - March 2007
Citi September 2000 - April 2004
Skills
Mergers, Investments, Banking, Management, Strategic Financial..., Negotiation, Business Strategy, Portfolio Management, Financial Analysis, Mergers & Acquisitions, Small Business, Strategic Planning, Commercial Real Estate, Start-ups, Credit, Real Estate, Financial Services, Loans, Underwriting, Finance, Auditing, Mortgage Lending, Retirement, Securities, Insurance, Fixed Annuities, Loan Origination, Mortgage Banking, Residential Mortgages, Retirement Planning, Refinance, Credit Analysis, Commercial Lending, FHA, Funding, Small Business Lending, Valuation, Mutual Funds, Due Diligence, Asset Management, Financial Advisory, Wealth Management, Cash Management, Investment Advisory, Risk Management, Relationship Management, Credit Risk, Consumer Lending, Commercial Banking, Cash Flow
Education
University of Phoenix 2011 — 2013
Business Finance
Citi University 2001 — 2004
Graduate, Underwriting, Acquisitions, Managment
2 years at College of Southern Nevada
Business
Citi April 2012 - Present
Wells Fargo May 2005 - April 2012
First American Title 2002 - 2005
Blue Cross and Blue Shield of Florida 1995 - 1999
Skills
Banking, Credit, Loans, Requirements Gathering, Process Improvement, SQL, Analysis, SDLC, Access, Business Analysis, Requirements Analysis, Financial Analysis, Microsoft SQL Server, Risk Management
Education
University of Phoenix 2006 — 2010
BSIT, Information Technology
FBC Mortgage, LLC August 2014 - Present
Moreau Consultants August 2008 - January 2015
Citi May 2012 - August 2014
Ace Risk Evaluations, Inc. April 2010 - April 2012
Ocwen March 2008 - August 2008
Chase October 2007 - January 2008
First NLC Financial Services, LLC. July 2003 - October 2007
Aames Home Loan 2002 - 2003
Bank of America 1999 - 2002
Skills
Underwriting, Evaluations, Mortgage Lending, FHA, Credit, Risk Management, Loans, Financial Risk, Insurance, Banking, Financial Analysis, Loss Mitigation, Mortgage Banking, Credit Analysis, Process Improvement, Sales, Leadership, Training, Mortgage Servicing, Loan Servicing, Management, Analysis, USDA, Residential Mortgages, Mortgage Underwriting, Credit Risk
Education
University of Phoenix 2000 — 2002
Master of Business Administration (MBA), Business and Technology Management
University of South Alabama 1993 — 1997
BA, Psychology
Business InformationSystems November 2014 - Present
Business Information Systems February 2014 - October 2014
Business Information Systems August 2012 - January 2014
Recovery Specialists of Tennessee July 1998 - June 2012
Imvu.com July 2006 - June 2010
Citi 1995 - 1998
Skills
Troubleshooting, Microsoft SQL Server, Software Documentation, System Administration, Technical Support, Team Leadership, Networking, Windows 7, Programming, Windows XP, MySQL, Network Administration, Linux, Databases, Windows Server, Java, Microsoft Office, Hardware, Leadership, Help Desk Support, Computer Hardware, Security, Visual Basic, HTML, Customer Service, Information Technology, Software Quality..., MSSQL, Computer Repair, Access, Perl, SQL, Call Centers, Management, Windows, Quality Assurance, Training, Project Management, Process Improvement, Business Analysis, Active Directory, Servers, Database Design, Software Design, Integration
Education
University of Phoenix 2009 — 2013
B.S, Information System Security
University of Phoenix 2009 — 2011
AAIT, Information Technology
Baptist Health November 2000 - Present
Citi 1998 - 2000
Wards 1996 - 1998
Skills
Healthcare, HIPAA, Healthcare Information..., Hospitals, Office Management, Data Entry, Administrative..., EMR, Medical Terminology, Customer Service, System Administration, Human Resources, Budgets, Professional Experience, Staff Development, Medical Billing, PCMH, Employee Management, Organizational..., ICD-10, Motivational..., Physician Relations, Friendly Personality, Passion for Helping..., Self-starter, Clinical Workflow, Outlook, Centricity, Kronos Timekeeping, Networking, Management, EHR, Revenue Cycle, Practice Management, Physicians, Cerner, Medicare, Medicaid, Meditech, Epic Systems, Managed Care, Healthcare Consulting, Healthcare Industry, CPOE
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management
SJRCC
Associate's degree
National Foodworks Services, LLC May 2015 - Present
Citi December 2004 - May 2015
Sears, Roebuck and Co. June 2000 - April 2003
Sears, Roebuck and Co. November 1998 - June 2000
Motorola May 1994 - November 1998
Motorola August 1988 - May 1994
Skills
Office Management, Computer Support, Internet/Intranet..., Process Improvement, Project Management, System Administration, Software Analysis, Employee Training, Corporate Website..., Word Processing, Microsoft Office, Photoshop, Photography, Digital Photography, QuickBooks, Xero, Dreamweaver, FrontPage, SharePoint, Cross-functional Team..., Technical Support, Lotus Notes
Education
University of Phoenix 2004 — 2007
Bachelor of Business Administration (B.B.A.), 3.5 out of 4.0
William Rainey Harper College 1993 — 1997
Associates in Applied Science, Computer Information Systems, 3.8 out of 4.0
Poirier Enterprises Inc & Poirier Realty Inc January 2007 - Present
Castle Management September 2011 - May 2013
Castle Management September 2008 - December 2010
JNE Management December 2006 - September 2008
Citi 2002 - 2004
Skills
Dispute Resolution, Property Management, Real Estate, Condos, Real Property, Sellers, Budgets, Operations Management, Property, Recruiting, Leases, Contract Negotiation, Management, Negotiation, Real Estate Transactions, Contract Management, Due Diligence, Investments, Sales, Real Estate Development, Portfolio Management, Commercial Real Estate, Selling, Investment Properties, Small Business, Real Estate Financing
Education
University of Phoenix
BSBM, Business Management-Marketing
University of Phoenix January 2012 - Present
Citi March 2006 - August 2011
Verizon January 2002 - August 2005
Skills
Teamwork, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Human Resources, Time Management, Leadership, Employee Relations, English, Team Leadership, Research, Social Media, Team Management, Management, Employee Engagement, Training, Team Building, Program Management
Education
University of Phoenix 2013 — 2015
Bachelor of Arts (B.A.) in Business with a concentration in Human Resource Management, Human Resource Management, 3.53
University of Phoenix 2012 — 2014
Associate of Arts (AA), Business/Commerce, General, 3.52
Capital Group June 2015 - Present
Springleaf Financial Services December 2014 - June 2015
U.S. Bank October 2013 - December 2014
Citi February 2011 - October 2013
Education
University of Phoenix
Bachelor's degree, Accounting and Business/Management
US Foods March 2014 - Present
Citi June 2013 - March 2014
MHM Services, Inc. April 2006 - March 2013
AVEC Eye Center July 2002 - March 2006
Skills
Data Entry, Office Management, Microsoft Excel, Microsoft Word, Customer Service, Cash Management, Accounts Receivable, Bookkeeping, Payroll, Critical Thinking, Time Management, Teamwork, Accounts Payable, Microsoft Office, Travel Arrangements, Multi Tasking, Typing, Access, Call Centers, Accounting
Education
University of Phoenix 2014 — 2016
Bachelor’s Degree, Accounting
University of Phoenix 2012 — 2014
Associate’s Degree, Accounting
Taylorsville High School 1993 — 1997
High School
Citi 2000 - Present
Education
University of Phoenix 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.8
Citi February 2014 - Present
Ascend One November 2009 - October 2013
Ascend One April 2008 - November 2009
Chase May 2007 - June 2007
Chase May 2005 - May 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Management, Customer Service, Finance, Time Management, Fraud Detection, Outlook, Financial Risk, Research, Sales, Call Centers, Cross Selling, Collections, Credit Counseling, Negotiation, Fundraising
Education
University of Phoenix 2007 — 2017
Bachelor’s Degree, Elementary Education and Teaching, Junior
A & A Expert Tax Services, LLC January 2011 - Present
JPMorgan Chase June 2013 - April 2014
Bank of America May 2012 - April 2013
Wells Fargo April 2009 - December 2011
Citi September 2006 - April 2009
Citi 2003 - 2006
Skills
Credit Analysis, Credit, Commercial Lending, Sales, Banking, Relationship Management, Mortgage Lending, Investments, Financial Analysis, Social Media, Analysis, Public Speaking, Finance, Microsoft Office, Strategic Planning, Team Building, Leadership, Customer Service, Management, Leadership Development, Training, Coaching, Strategy
Education
University of Phoenix 2012 — 2015
University of Phoenix
Elevations Credit Union November 2012 - Present
Citi July 2006 - November 2012
Wells Fargo, contract via Partner Solutions 2009 - 2009
Citi May 2004 - June 2006
US Airways December 1996 - February 2005
Skills
Mortgage Lending, Customer Service, Operations Management, Underwriting, Team Building, Mortgage Banking, Management, Residential Mortgages, Banking, Coaching, Credit, Loan Origination, Mortgage Operations, Process Improvement, Loans, Troubleshooting, Credit Analysis, Refinance, Relationship Management, Training, Investment Properties, Risk Management, Outlook
Education
University of Phoenix 2007 — 2009
Pending, Business Management/Administration
Kroger September 2015 - Present
Save a Lot Stores March 2014 - Present
Citi September 2012 - October 2013
Arbys (US Beef Corporation) October 2011 - November 2012
Taco Bell (Yum Brands) September 2010 - September 2011
Pizza Hut June 1991 - March 2009
Skills
Restaurant Management, Restaurants, P&L, Food & Beverage, Food Service, Hospitality, Customer Satisfaction, Inventory Management, Profit, Hospitality Management, Customer Service, Food Safety, Food, Hiring, Time Management, Inventory Control, Team Building, Training, Operations Management, Hospitality Industry, Leadership, Multi-unit, Catering
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Human Resource Management, 3.2
University of Phoenix 2008 — 2012
Bachelors of Science, Business Administration and Management, General, 3.0
Citi May 2013 - Present
Butler and Hosch September 2011 - May 2012
MetLife Home Loans September 2010 - July 2011
Aurora Loan Services July 2006 - July 2010
Select Portfolio Servicing (Fairbanks) March 1999 - June 2006
Skills
Risk Management, LPS, Loss Mitigation, Customer Service, Mortgage Servicing, Mortgage Lending, Analytics, Negotiation, Process Improvement, Acquisitions, Foreclosures, HAMP, Management, Default, Call Centers, FHA, Portfolio Management, Financial Analysis, Asset Management, Short Sales
Education
University of Phoenix 2005 — 2009
BSBM, Business Marketing
Citi March 2015 - Present
Caesars Entertainment Corporation April 2014 - March 2015
Capital One September 2007 - January 2014
Plaza Home Mortgage February 2007 - August 2007
Mortgage Lenders Network November 2006 - January 2007
Countrywide Home Loans 2004 - 2006
Skills
Analysis, Risk Management, Mortgage Lending, Business Process..., Credit Analysis, Process Improvement, Underwriting, Recruiting, Finance, Data Mining, Financial Analysis, Call Centers, Training, Loans, Banking, Sales, SAS, Portfolio Management, Credit, Credit Risk, Credit Cards, Financial Risk, Data Analysis, Business Analysis, Consumer Lending, Financial Modeling, Financial Services, Relationship Management, Mortgage Banking
Education
University of Phoenix
Southland Regional Association of REALTORS February 2015 - Present
Citi January 2009 - February 2015
Chase Bank January 2007 - January 2009
Warehouse Shoe Sale September 2005 - January 2007
Skills
Banking, Loans, Credit, Retail Banking, Credit Analysis, Commercial Banking, Portfolio Management, Credit Risk, Financial Services, Cash Management, Mortgage Lending, Finance, Payments, Credit Cards, Accounting
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Accounting
Just Multi Family with The Klotz Group July 2015 - Present
Watson Realty Corp. July 2013 - July 2015
AT&T Mobility June 2010 - March 2012
Citi October 2008 - October 2009
Skills
Real Estate, Sales, Marketing, Single Family Homes, Customer Satisfaction, Contract Negotiation, Condos, Investment Properties, Sales Management, Negotiation, Rentals, Microsoft Excel, Fraud, Customer-focused Sales, Microsoft Office, Microsoft Word, Real Estate Transactions, Mobile Devices, Selling, First Time Home Buyers, Sellers, Multi Family Properties, Commercial Real Estate, Multi-family Investment..., Multi-family Investments
Education
University of Phoenix 2010 — 2014
Bachelor’s Degree, Finance and Financial Management Services
Sandalwood High School 1999 — 2002
High school diploma
Oracle September 2015 - Present
LinkedIn January 2015 - September 2015
Citi September 2011 - December 2014
Union Bank May 2010 - September 2011
Valley Community Bank November 2007 - May 2010
Fidelity Capital Funding January 2003 - October 2007
MetLife January 1998 - January 2003
Skills
Credit, Loans, Banking, Commercial Lending, Commercial Banking, Sales, Management, SaaS, Technology Management, CRM, Strategic Partnerships, Sales Management, Team Management, Team Leadership, Salesforce Training, Product Management
Education
University of Phoenix School of Business 2008 — 2010
MBA-GM, Global Management
University of Phoenix 2003 — 2005
BSBM, Business Management
Union Bank Credit Management Training Program Professional
Commercial Credit
VCB Business Banking Training
Business/Commercial Banking
Asset Preservation, Inc. March 2014 - Present
Anthem Education Group December 2013 - March 2014
Bryan College July 2011 - May 2013
Wells Fargo May 2009 - April 2011
Sallie Mae January 2006 - January 2008
Wachovia Education Finance August 1996 - December 2005
Citi June 1994 - June 1996
Skills
Leadership, Management, Customer Service, Policies and Procedures, Training, Consulting, Public Speaking, Quality Assurance, Auditing, Editing, Project Teams, Sales, Technical Support, Administrative..., Employee Training, Analysis, Staff Development, Performance Management, Research, Call Centers, Workshop Facilitation, Time Management, Data Analysis, Higher Education, Interviews, Team Leadership, Conflict Resolution, Teamwork, Personnel Management, Leadership Development, Event Planning, Social Networking, Adult Education, Team Building, Coaching, Microsoft Office, Project Planning, Facebook
Education
University of Phoenix 2001 — 2004
Bachelor's degree, Business Management
Citi September 2013 - December 2013
Bank of America September 2012 - September 2013
Vantium Capital Inc December 2011 - October 2012
Velocity Processing October 2005 - December 2011
American Honda Motor Company, Inc. August 2003 - October 2004
Skills
Mortgage Servicing, Mortgage Underwriting, Foreclosures, Loan Servicing, Loss Mitigation, Mortgage Lending, Residential Mortgages, REO, Credit, Loans, FHA, Customer Service, Refinance, Short Sales, Real Estate
Education
Dallas Baptist University 2013 — 2015
BA kinesiology, physical trainer
University of Phoenix-Southern California Campus 2003 — 2004
Lynwood High School 1985 — 1989
Provident Savings Bank October 2008 - Present
Citi March 2005 - August 2008
Chase Home Finance February 2001 - March 2005
The Money Store/First Union January 1991 - September 2000
Skills
Mortgage Lending, B2B, Loan Origination, Mortgage Banking, Sales Management, Risk Management, Banking, Loans, Credit, Sales, Underwriting, Sales Operations, Customer Service, Team Leadership, FHA, Refinance, Leadership, Process Improvement, Management, Strategic Planning, Coaching, Residential Mortgages, Credit Analysis, Commercial Lending, Commercial Banking, VA loans, Mortgage Underwriting, USDA, Consumer Lending, Construction Loans, FHA financing, Reverse Mortgages, Government Loans, Certified Mortgage..., Small Business Lending, Loss Mitigation, Credit Risk, Real Estate Financing, Loan Servicing, Commercial Mortgages, Lines Of Credit, Branch Management, Home Equity Loans, Retail Banking, Cross Selling, Financial Risk, Relationship Management, Portfolio Management, Home Equity Lines of..., Investment Properties
Education
University of Phoenix
BA, Business Management
United Healthcare January 2009 - March 2011
American Express October 2005 - February 2008
Citi December 2003 - September 2004
Bakers Footwear Group March 2003 - September 2004
Education
University of Phoenix 2010 — 2014
Health & Human Services
Ben L. Smith
Merchant Solutions IQ April 2011 - November 2013
Citi October 2010 - October 2011
Wells Fargo January 2005 - October 2010
Skills
Business Relationship..., Banking Relationships, Building Relationships, Banking, Retail Banking, Commercial Banking, Branch Banking, Merchant Services, Computer Repair, Sales Process, Sales Management, Operations Management, Cold Calling, Canvassing, Small Business Lending, Credit, Business Development, New Business Development, Risk Management, Commercial Lending, Financial Risk, Credit Cards, Sales, Troubleshooting, Sales Operations, Leadership, Management, Field Training, Relationship Management, Business Planning
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
Citi April 2015 - Present
Omnicare March 2013 - January 2015
Humana January 2012 - March 2013
Humana April 2007 - January 2012
Western & Southern Financial Group December 2005 - April 2007
Brantley Security Services March 2004 - November 2005
Skills
Call Centers, Process Improvement, Outlook, Recruiting, Human Resources, Training, Customer Service, Management, Coaching, Employee Benefits, Leadership, Team Building, Microsoft Office, Forecasting, Payroll, PowerPoint, Microsoft Excel, Interviews, Teamwork, Time Management, Insurance, Customer Satisfaction, Microsoft Word, Strategic Planning, Supervisory Skills, Pharmacy Operations, Targeted Selection, Workforce Management, Word, Excel, Project Management, Microsoft SQL Server, Data Analysis, Interviewing Skills
Education
University of Phoenix 2011 — 2013
Masters, Business Administration
University of Phoenix 2009 — 2011
Bachelors, Business Management
National College of Business & Technology 2005 — 2007
Associates, Business Management
Citi July 2011 - Present
Citi 2011 - 2015
Citi 2011 - 2015
Citi 2011 - 2015
Emerson Electric Co. April 2010 - July 2011
Anheuser-Busch Companies, Inc. November 1997 - February 2009
Anheuser-Busch 1997 - 2009
Athletic Marketing and Promotions, LLC (AMPSports) May 1998 - May 2008
Dierbergs May 1986 - November 1997
Skills
Business Analysis, Leadership, Process Improvement, Project Planning, Strategy, ITIL, Disaster Recovery, Program Management, SharePoint, Integration, Risk Management, Strategic Planning, Visio, Management, Project Management, Troubleshooting, Analysis, Information Technology, Training, Vendor Management, Software Documentation, PMP
Education
ITIL v3F Certified
ITIL v3 Foundation Certified
PMP
University of Phoenix
BS
Coventry Health Care June 2009 - Present
Citi October 2006 - January 2007
Wishing Well RV Park September 2000 - August 2005
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Public Speaking, Teamwork, Medical Terminology, Social Media
Education
University of Phoenix 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Chaparral College 2006 — 2008
Associate of Science (AS), Health/Health Care Administration/Management
Nielsen December 2014 - Present
Citi June 2014 - December 2014
Allen Interactions January 2014 - May 2014
Publix Supermarkets February 2012 - January 2014
Publix SuperMarkets September 2004 - July 2012
Walt Disney World Resort January 2000 - September 2004
The Walt Disney World Resort May 1993 - 2000
Skills
Training, Leadership, Management, E-Learning, Strategy, Instructor-led Training, Project Management, Strategic Planning, Curriculum Design, Employee Training, Leadership Development, Instructional Design, Needs Analysis, Team Building, Organizational..., Performance Management, Training Delivery, Coaching, Blended Learning, Captivate, Employee Relations, Customer Service, Human Resources, PowerPoint, Recruiting, Retail, Project Planning, Workshop Facilitation, Cross-functional Team...
Education
University of Phoenix 2000 — 2002
BS, e-Business
Citi January 2005 - Present
Deutsche Bank June 1999 - February 2003
Bankers Trust Company April 1986 - June 1999
Skills
Relationship Management, Financial Services, Financial Markets, Banking, Payments, Back Office, Equities, Asset Managment, Emerging Markets, Cash Management, Fixed Income, Corporate Actions, Risk Management, Securities, FX Options, SWIFT payments, Credit Cards, Mutual Funds, Asset Management, Investment Banking, Middle Office, Derivatives
Education
University of Phoenix
Bachelor of Science (BS), Business Management
iAccess, Inc. June 2014 - Present
Rockwell Collins December 2008 - June 2014
APAC Customer Services September 2008 - December 2008
Convergys Corporation January 2007 - September 2008
Citi June 2006 - January 2007
Convergys November 2004 - June 2006
Convergys July 2002 - November 2004
Algomod Technologies March 1999 - May 2002
Skills
Windows Server, Active Directory, Group Policy, SCCM, System Deployment, Hardware, Software Installation, Powersh, C#, VB.NET, ASP.NET, JavaScript, HTA, WMI, ADSI, ADO, HTML, WAIK, MDT, USMT, SQL, BAT, Citrix, RightFax, DHCP, DNS, DFS, Juniper, IIS, Microsoft Exchange, VMware, System Deplo, Microsoft Operating..., Software Deployment, Desktop Deployment, Servers, Windows 7, Operating Systems, Troubleshooting, ITIL, Security, Virtualization, Powershell
Education
University of Phoenix 2004 — 2007
Bachelor's of Science, Information Technology
United Education Institute 1998 — 1999
Networking Technologies, Windows Networking
Wells Fargo Advisors July 2014 - Present
Wells Fargo Advisors March 2013 - July 2014
Express Scripts January 2012 - February 2013
Adaptive Solutions Group November 2011 - December 2011
Application Design Group, Inc. (ADG) September 2011 - September 2011
Wells Fargo August 2009 - April 2011
Wachovia January 2009 - September 2009
A.G. Edwards October 2004 - January 2009
Citi October 2002 - October 2004
Health Partners of Midwest 1997 - 2001
Skills
Active Directory, Disaster Recovery, Citrix, Servers, Visio, Data Center, SharePoint, VMware, SDLC, SCCM, Business Analysis, System Administration, ITIL, Virtualization, Vendor Management
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Information Technology
University of Phoenix 2008 — 2010
AAIT, Information Technology
Citi March 2007 - Present
Skills
Banking, Portfolio Management, Loans, Credit, Equities, Risk Management, Mortgage Banking, Fixed Income, Credit Analysis
Education
University of Phoenix 2003 — 2006
BM
Pershing Account MaintenancePershingJuly 2008 - January 2011
Citi 2004 - 2007
Education
University of Phoenix 2006 — 2008
AAACC, Accounting
Citi March 2006 - Present
Citi January 2003 - January 2006
Citi March 2001 - January 2003
Skills
Financial Analysis, Financial Reporting, Auditing, Tax, Internal Controls, Account Reconciliation, Financial Modeling, Strategic Financial..., Financial Accounting, Banking, Corporate Finance, Finance, Internal Audit, Online Research, Criminal Justice, Data Analysis, Databases, Microsoft Excel, Presentations, PowerPoint
Education
University of Phoenix 2011 — 2014
Bachelor of Science in Criminal Justice Admin/Human Services, Criminal Justice
GE Healthcare September 2008 - Present
McKesson 2006 - 2008
Citi 2004 - 2006
Skills
Coaching, Staff Development, Sales Management, CRM Integration, Organizational..., Sales Effectiveness, Strategic Sales, Sales, Management, Strategic Partnerships, New Business Development, Process Improvement
Education
University of Phoenix 2003 — 2006
MBA, Marketing and Sales Management
Horlick High School 1991 — 1995
New Penn Financial, LLC April 2010 - Present
TES Consulting Group February 2009 - Present
Citicorp January 2005 - February 2009
Citicorp March 2001 - January 2005
Citi June 1999 - March 2001
Travelers Bank and Trust 1996 - 1999
Commercial Credit January 1993 - January 1996
ITT Financial Services May 1989 - January 1993
Skills
Leadership, CRM, Operations Management, Financial Services, Process Improvement, Management, Strategic Planning, Change Management, Strategy, Business Process..., Loans, Mortgage Lending, Call Centers, Analysis, Finance, Start-ups
Education
University of Phoenix 2002 — 2004
MBA
University of Wisconsin-Whitewater 1986 — 1989
BBA, Finance
Ernst & Young March 2013 - Present
Deutsche Bank June 2009 - March 2013
Citi January 2007 - June 2009
ADP August 1998 - January 2007
Skills
Shared Services, Financial Analysis, Portfolio Management, Financial Services, Credit, Strategic Financial..., M&A experience, Due Diligence, Financial Modeling, Financial Reporting, Corporate Finance, Treasury Management, Cash Management
Education
University of Phoenix 2001 — 2005
MBA, Accounting
University of Rhode Island 1990 — 1994
BA, Economics
Citi January 2012 - Present
DTCC December 2012 - February 2013
Screaming Eagle January 2011 - January 2012
JPMorgan Chase January 2004 - January 2011
JPMorgan Chase November 2002 - January 2010
AR January 2002 - January 2004
Skills
Credit, Relationship Management, Banking, Mortgage Lending, Loans, Account Management, Cross Selling, Sales, Underwriting, Credit Analysis, Mortgage Banking, Commercial Banking, Finance, Accounting, Financial Analysis, Risk Management, Mergers, Financial Reporting, Cash Management, Financial Services, Auditing
Education
University of Phoenix 2009 — 2010
Masters of Business Administration
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
University of South Florida 2001 — 2004
Bachelor of Science (BS), Economics/INTERNATIONAL STUDIES
University of South Florida 2001 — 2004
Bachelors of Science, Economics & International Studies
Bank of America June 2007 - Present
Citi August 1998 - June 2006
Skills
Loss Mitigation, REO, Foreclosures, Short Sales, Real Estate, Loan Modifications
Education
University of Phoenix 2010 — 2014
Bachelor, Criminal Justice
Movement Mortgage, LLC June 2015 - Present
Citi January 2015 - June 2015
JPMorgan Chase September 2010 - December 2014
Skills
FHA, Mortgage Lending, Refinance, Mortgage Banking, Loans, Residential Mortgages, USDA, VA loans, Loan Origination, Real Estate Economics, FHA financing, Commercial Lending, Credit
Education
University of Phoenix
University of San Diego
Bachelor of Applied Science (BASc)
Citi September 2012 - Present
Bank of America February 2011 - August 2012
Bank of America August 2009 - February 2011
USAA / Kelly Services (contractor) August 2009 - August 2009
JP Morgan Chase June 2008 - July 2009
Citi July 2006 - June 2008
Citi October 2003 - July 2006
Skills
Bank Secrecy Act, KYC, AML, Fraud, Due Diligence, Auditing, Mortgage Lending, Operational Risk, Investigation, Anti Money Laundering, Risk Management, Internal Audit, Credit, Financial Services, Loans, Financial Risk
Education
University of Phoenix 2006 — 2009
BS/BA, Business Administration
M&T Bank July 2006 - Present
Citi November 2004 - July 2006
Citibank July 1982 - July 2006
Skills
Customer Service, Management, Process Improvement, Banking, Risk Management, Operations Management, Credit, Leadership
Education
University of Phoenix 2002 — 2004
Finance
James A. Beneway, HS 1977 — 1980
Abbott July 2011 - Present
Scotiabank January 2006 - August 2009
Popular Community Bank April 2003 - 2005
Citi April 2000 - April 2003
GMAC Commercial Finance 1994 - 1999
Skills
Microsoft Excel, Strategic Planning, Customer Service, Credit, Microsoft Office, Team Leadership, Team Building, Leadership, Business Planning, Budgets, Training, Negotiation, Customer Satisfaction, Marketing, Account Management, Business Development, Business Strategy, Coaching, Management, Market Research, Sales, Sales Management, Strategy
Education
University of Phoenix 2002 — 2004
Bachelor in the science of Business, Business, Management, Marketing, and Related Support Services
Webster University January 2012 - Present
Paradigm Business Solutions January 2011 - January 2013
OptumHealth 2010 - January 2012
GE Healthcare November 2005 - December 2009
GE Money January 2005 - November 2005
GE Money July 2003 - December 2004
GE Capital November 2000 - July 2003
Citi 1998 - 2000
Citi 1996 - 1998
Citi 1994 - 1996
Skills
Strategic Planning, Strategy, Business Strategy
Education
University of Phoenix 1999 — 2002
MBA
Citi July 2010 - Present
Citi 2008 - 2010
Citi 2006 - 2008
Banco Mercantil 2002 - 2004
Merrill Lynch 2000 - 2002
Skills
Broker License Series 7, Proficient in Windows,..., Fixed Asset Accounting..., Gestión de cartera de..., Banca
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.)
Universidad Santa Maria 1994 — 1999
Bachelor of Business Administration (B.B.A.)
Citi October 2003 - Present
PWC September 2000 - September 2003
Education
University of Phoenix 1996 — 2000
BA, Accounting
Wells Fargo September 2013 - Present
TIAA-CREF June 2010 - March 2013
KPMG June 2008 - February 2010
Bank of America January 2007 - June 2008
Citi April 2003 - November 2006
BROWARD COUNTY OFFICE OF INFORMATION TECHNOLOGY August 2002 - April 2003
Ernst & Young October 1999 - January 2002
Skills
Active Directory, XP, Technical Support, Windows Server, Operating Systems, Troubleshooting, Software Documentation, VMware, Hardware, Process Improvement, Microsoft Certified..., Blackberry, Computer Hardware, Security, Laptops, Software Installation, Windows 7, Tivoli Endpoint Manager, IBM Tivoli, VMware Workstation, Microsoft Office 2007, Windows Vista, ITIL, Norton Ghost, Windows XP, System Deployment, Networking, TCP/IP, Routers, Windows XP Pro, Cisco VPN, CompTIA A+ Certification, Bloomberg Software, Reuters, Splunk 5.0, SmartStation, ThomsonOne, Remedy Ticketing System, Microsoft Office
Education
University of Phoenix
Information System Security
Bergen County Community College
The Chubb Institute
Diploma, Computer Technical Support
Citi March 2012 - Present
JPMorgan Chase March 2010 - March 2012
Wells Fargo Home Mortgage March 2009 - March 2010
University of Phoenix October 2007 - March 2009
Outsource Finacial Service April 2006 - October 2007
DHI Mortgage March 2005 - April 2006
Pulte Mortgage January 2002 - December 2004
Skills
Underwriting, FHA, Loans, Mortgage, Credit, Mortgage Lending, Refinance, Outlook, Excel, First Time Home Buyers, Customer Relations, Customer Service, Mortgage Banking, Loan Origination, Problem Solving, Word, Microsoft Office, Telephone Skills, Retail, Accounting, Team Building, Coaching, Mentoring, Documentation, PowerPoint, Compliance, Conventional, Credit Analysis
Education
University of Phoenix
Citi April 2012 - Present
Citi January 2007 - April 2012
Skills
Credit, Banking, Call Centers, Credit Analysis, Process Improvement, Credit Cards, Customer Service, Credit Risk, Risk Management
Education
University of Phoenix 2011 — 2014
Master of Business Administration (M.B.A.), Global Business
University Of Phoenix 2007 — 2011
Bachelor's, Business Management
Mountain Home High School 1996 — 1999
General Studies
Deutsche Bank April 2013 - Present
Citi March 2010 - April 2013
Citi January 2011 - 2011
Merrill Lynch 2005 - 2009
Skills
PMO, Process Improvement, Project Management, Risk Management, Financial Analysis, Banking, Equities, Six Sigma, Vendor Management
Education
University of Phoenix 2005 — 2010
Bachelors, Business Administration
PSS Products October 2014 - Present
SimplexGrinnell October 2013 - February 2014
MFS Investment Management July 2012 - February 2013
Citi August 2011 - April 2012
OSTCS December 2010 - May 2011
United States Navy July 2004 - March 2011
Skills
Windows 7, Help Desk Support, Active Directory, Troubleshooting, Hardware, Computer Hardware, Technical Support, System Administration, SCCM, Networking, LAN-WAN, Software Installation, Windows Server, Network Security, Military, Laptops, Information Assurance, Cisco Technologies, Antivirus, Computer Repair, Remote Desktop, Security Clearance, Computer Security, Printers, BMC Remedy, HP, Operating Systems, Switches, System Deployment, Routers, Workstations, Information Technology, IT Operations, Wireless Networking, Cisco Routers, Dell Computers, Hardware Support, Cabling, Server Administration, Information Security, Backup & Recovery..., Encryption, Network Security..., Network Administration, Technical Documentation, Remote Troubleshooting, Hyper-V, Virtualization
Education
University of Phoenix 2014 — 2016
Associate of Arts (AA), Computer Systems Networking and Telecommunications
DeVry University 2010 — 2012
Bachelor of Science (BS), Network and Communications Management
Redlands High School 1996 — 1998
Diploma, Computer Technology/Computer Systems Technology
La Puente High School 1994 — 1996
Diploma, Computer Technology/Computer Systems Technology
Samsung Telecommunications America November 2012 - Present
AAA NCNU June 2007 - October 2012
Nextel Partners 2004 - 2007
Citi 1994 - 2004
Skills
Sales Management, Consultative Selling, New Business Development, Coaching, Strategic Planning, Customer Relations, Vendor Relations, Market Analysis, Sales Compensation, Marketing Strategy, Team Management, Sales Presentations, Referral Generation, Team Building, Team Leadership, Mentoring, Account Management, Market Planning, P&L Management, Negotiation, Operations Management, Product Management, Business Strategy, Sales Support, Call Center, Customer Satisfaction, Customer Service, Process Improvement, Business Management, Business Planning, Problem Solving, Leadership Development, Budgeting, Change Management, Performance Management, Strategy Development, Customer Retention, Customer Experience, Cross-functional Team..., Salesforce.com, Direct Marketing, Lead Generation, Key Account Management, Competitive Analysis, Direct Sales, Management, Budgets, Selling, Call Centers, Sales Operations
Education
University of Phoenix 2007 — 2009
Master's degree, Global Economics, 3.97
University of Phoenix 2005 — 2009
MBA, Business, Economics
Citi April 2013 - Present
Union Bank January 2012 - April 2013
Community Hispanic Association December 2010 - May 2011
State of California February 2010 - November 2010
Skills
Train newly hired..., Attended job fairs to..., Exceptional customer..., Volunteering, Banking, Retail Banking, Customer Service, Loans, Management, Employee Relations, Recruiting
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Finance, General, 3.3 GPA
California State University of San Bernardino 2000 — 2005
BA, Sociology/ Social Work
AT&T Digital Life July 2013 - Present
Pinnacle Technical Resources May 2011 - May 2013
Telvista November 2010 - May 2011
Citi October 1999 - December 2008
Skills
Call Centers, Troubleshooting, Technical Support, Telecommunications, Computer Hardware, Windows 7, XP, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Time Management, Management
Education
University of Phoenix 2009 — 2013
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.75
University of Phoenix 2007 — 2009
Associate's degree, Business/Commerce, General, 3.77
Signature Bank January 2006 - Present
JPMorgan Chase June 2005 - January 2006
Citi June 2004 - June 2005
JPMorgan Chase March 1984 - February 2004
Education
University of Phoenix
BS, Business Management
All Eyes On You Corporation May 2013 - Present
Citi February 2012 - February 2013
Sovereign / Santander Bank March 2010 - February 2012
Citibank January 2004 - August 2008
Skills
Banking, Credit, Financial Services, Small Business, Relationship Management, Commercial Banking, Loans, Small Business Lending, Retail Banking, Finance, Entrepreneurship, Credit Cards, Marketing, Business Strategy, Commercial Lending, Management Consulting, Start-ups, Funding, Strategic Financial..., Consumer Lending, Executive Management, Financial Analysis, Cross Selling, Credit Analysis, Consulting, Loan Origination, Cash Management
Education
University of Phoenix
Business Management
Citi December 2011 - Present
Citi February 2009 - March 2011
Citi Financial August 2005 - March 2008
Skills
Multitasker, Financials, Managerial
Education
University of Phoenix 2011 — 2013
Bachelor's of Science Degree, Human Services Management
University of Phoenix 2009 — 2011
Associate's Degree, Psychology
Citi 2002 - Present
Citi January 2010 - March 2014
Skills
Business Analysis, PMO, Vendor Management, Risk Management, SDLC, PMP, Banking, Project Portfolio..., Project Delivery, Project Management, Software Project..., Process Improvement
Education
University of Phoenix 2008 — 2010
Associates, Business
Citi November 1998 - Present
Skills
VMware, Servers, Citrix, Market Data, Infrastructure, Process Improvement, Disaster Recovery, Program Management, Project Management, Vendor Management, Management, IT Strategy, IT Management, Data Center, Enterprise Architecture
Education
University of Phoenix
Computer Science
Citi May 2011 - Present
State Farm October 2005 - May 2011
Nordstrom April 2000 - October 2005
Skills
Loans, Mortgage Lending, Consumer Lending
Education
University of Phoenix
Bachelor of Science, Business Administration and Management, General
IACS (Installation Access for Army in Schweinfurt) May 2008 - September 2010
Citi January 2004 - May 2007
Walmart June 2000 - July 2003
Target October 1999 - January 2000
Paisanos Italian Restaurant September 1997 - September 1999
Skills
Customer Service, Management, Cashiering, Bilingual, Time Management, Interpersonal Skill, Verbal & Written..., Training others, Fast learner, Office Work, Computer-savvy, Creative Work, Photography, Editing
Education
University of Phoenix-Utah Campus 2010 — 2014
Capital One April 2014 - Present
Citi November 2008 - April 2014
Skills
Banking, Portfolio Management, Risk Management, Retail Banking, Commercial Banking, Credit Cards, Financial Risk, Relationship Management, Business Analysis, Finance, Investment Banking, Project Management, Financial Services, Process Improvement, Requirements Analysis, Software Project...
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA)
Cartus May 2015 - Present
Headcount Management January 2014 - August 2014
Bank of America August 2008 - September 2013
Citi May 2004 - August 2008
Skills
Mortgage Servicing, Customer Service, Employee Training, PowerPoint, Presentations, Microsoft Office, Microsoft Word, Microsoft Excel, Content Development, Content Writing, WebEx, Call Centers, Loans, Data Entry, Teamwork, Data Analysis, Mortgage Lending
Education
University of Phoenix 2006 — 2007
Midlothian High School 1995 — 1997
Citi November 2001 - August 2013
Nextel Communications, Inc September 1999 - November 2001
CAIS Internet August 1998 - September 1999
ACSI/Espire Communications August 1997 - August 1998
United States Air Force March 1992 - May 1997
Skills
Project Management, Certified Scrum Master..., Process Improvement, Project Coordination, Requirements Analysis, Project Planning, Software Project..., Project Delivery, Project Portfolio..., PMP, Program Management, SDLC, Business Analysis, PMBOK
Education
University of Phoenix
Citi November 2002 - Present
Education
University of Phoenix
Master of Business Administration (M.B.A.), Project Management
Citi March 2009 - Present
Skills
Project Management, Bankruptcy, Default, Mortgage Servicing, Investor knowledge, Highly detail oriented, Microsoft Office, Team Leadership, Motivated self-starter, Oral & Written..., Analytical Skills, Call Centers, Banking, Finance, Reliable, Solid computer skills, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Written & Oral..., Self-driven, Self-management, Highly Detailed, Outstanding..., Self Directed, Team-oriented, Outstanding time..., Work Independently with..., Dedicated Professional
Education
University of Phoenix
Finance, General
University of Central Oklahoma
Finance, General
Citi January 2012 - June 2014
Citi 2012 - 2014
Skills
Credit, Loans, Mortgage Lending
Education
University of Phoenix 2011 — 2012
Associate's degree, Health/Health Care Administration/Management
Citi 2007 - 2014
Citi 2007 - 2014
Skills
Mortgage Banking, Client Representation, Medical Billing
Education
University of Phoenix 2005 — 2007
Associate's degree, Business Administration
Neighborhood Assistance Corporation of America January 2014 - Present
Citi July 1997 - December 2013
Citi July 1997 - December 2013
Education
University of Phoenix 2006 — 2010
Bachelor of Science, Business Administration
Community College of Southern 2004 — 2006
Associate of Applied Science, Commercial Photography