Citi Company
Industry: Financial services company
DescriptionCitibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York. Citibank provides credit cards, mortgages, personal loans, commercial loans, and lines of credit. Headquarters: New York City, New York, United States CEO: Barbara J. Desoer (Apr 1, 2014–) Parent organization: Citigroup Founded: June 16, 1812, New York City, New York, United States Subsidiaries: Citibank India, CitiMortgage Inc, Citibank Vietnam,
Citi List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Citi. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,894 Citi employees in database. Find out everything there's to know about Citi employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Citi Employees
Astadia August 2015 - Present
Manpower March 2013 - July 2015
Ameri-Force, Inc. 2007 - 2009
MPS Group April 2006 - January 2007
Citi December 2003 - December 2005
Blue Cross Blue Shield Association June 1997 - December 2003
Skills
Recruiting, Staffing Services, Human Resources, Talent Acquisition, Contract Recruitment, Interviews, Temporary Placement, Employee Relations, Applicant Tracking..., Customer Service, Internet Recruiting, Temporary Staffing, Onboarding, Sourcing, Screening Resumes, Leadership, Hiring, Talent Management, Technical Recruiting
Education
Florida State College at Jacksonville
Citi November 2011 - Present
Citi March 2012 - December 2012
Customer service specialist for personal credit cards November 2011 - March 2012
Walmart May 2005 - February 2009
Jack in the Box January 2006 - July 2006
Skills
Banking, Credit, Risk Management, Financial Services, Business Analysis, Portfolio Management, Retail Banking, Credit Cards, Equities, Loans, Fixed Income, Vendor Management, Relationship Management, Financial Analysis, Derivatives, Call Centers, Process Improvement, Investments, SDLC, Customer Service
Education
Florida Community College at Jacksonville 2009 — 2010
Robert E. Lee High School 1997 — 2001
Diploma
Walter Investment Management Corp. August 2015 - Present
Fortna May 2014 - July 2015
Capital One January 2012 - December 2013
Citi March 2011 - August 2011
Nielsen Media Research October 2008 - February 2011
Network Dynamics, Inc. August 2007 - October 2008
Insight March 2005 - May 2007
IBM August 2004 - March 2005
Verizon Data Services April 2004 - August 2004
Intelladon June 2003 - April 2004
Skills
VoIP, Telecommunications, Coordination, Administration, Customer Relations, Budgeting, Microsoft Office, Account Management, Salesforce.com, Strategic Planning, Analysis, Market Research, Vendor Management, Troubleshooting, Process Improvement, Inventory Management, Business Analysis, Vendor Relations, Research, Program Management, Data Analysis, MS Project, Career Counseling, Career Development, Career Services, Career Management, Team Building, Access, Customer Service, New Business Development, Problem Solving, Outlook, Business Management, Mentoring, Negotiation, Word, Excel, PowerPoint, Business Strategy, Call Center, Coaching, Planning, Management Consulting, SharePoint, Project Planning, Performance Management, Social Media, Employee Relations, Resource Management, Cisco
Education
Florida Metropolitan University 2003 — 2007
B.S., Business Administration
Salem State College 1986 — 1989
A.S., Sociology
Northeastern University 1985 — 1986
Biology, Biology
Reading High School 1981 — 1985
Diploma, Biology
Citi November 2014 - Present
Citi January 2011 - November 2014
Citi May 2010 - January 2011
Various January 2008 - May 2010
1 Nation Technology Corp & 1 Nation Electronics LLC August 2005 - January 2008
Beauty Alliance Inc. August 2004 - March 2005
CommerceQuest, Inc. November 1999 - January 2004
Skills
Balance Sheet, Budgeting, Cash Management, Financial Analysis, Financial Modeling, Financial Planning, Financial Reporting, Forecasting, Liquidity Risk, Microsoft Excel, SQL, Treasury, Variance Analysis, General Ledger, Journal Entries, Account Reconciliation, Banking, Month End Close, Cash Flow Forecasting, Budgets, Analysis, Accounting, Financial Accounting, Risk Management, Accounts Receivable, Strategic Financial...
Education
Florida Metropolitan University
MBA, Business Administration
University of Massachusetts, Amherst
BFA, Dance
Franklin High School
ZeroChaos Staffing / Citi July 2012 - Present
Citi July 2002 - Present
Intermedia Communications July 2000 - July 2002
Skills
Documentations, Standards Compliance, Contract Management, Financial Reporting, Risk Management, Reporting & Analysis
Education
Hillsborough Community College 2010 — 2013
Certificate, Medical Coding / Billing
Florida Metropolitan University 1995 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Citi December 2014 - Present
Mercantil Commercebank N.A. September 2011 - November 2014
KVR Equity Fund March 2011 - August 2011
StateTrust Bank & Trust April 2008 - March 2011
Orcen Marble & Granite June 2005 - March 2008
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Accounting, Financial Accounting, Financial Statements, Corporate Finance, Strategic Financial..., Variance Analysis, Managerial Finance, Cash Management, Forecasting, Cash Flow Forecasting
Education
Florida International University - College of Business 2013 — 2014
Master's degree, Accounting
Florida International University - College of Business Administration
Bachelor of Business Administration, Finance
UBS Investment Bank July 2014 - Present
Citi June 2012 - June 2014
Citi June 2011 - August 2011
Carisam Samuel Meisel May 2010 - May 2011
Skills
Financial Modeling, Financial Analysis, Excel, Investment Banking, PowerPoint, Capital IQ, Factset, Spanish, Bloomberg, Finance, LBO, Mergers, Corporate Finance, Capital Markets, Equity Valuation, DCF Valuation
Education
Florida International University - College of Business Administration 2010 — 2012
BBA, Finance, International Business
Black Knight Financial Services May 2013 - Present
Brooks Rehabilitation March 2012 - May 2013
Citi August 2011 - March 2012
Mutliple Companies February 2003 - April 2010
Genesco July 2000 - February 2003
Skills
MS Office Suite, SQL Server 2008/2005, Business Intelligence, SQL Server, Databases, Analysis, Access, SQL, SSIS, SSAS, SSRS, T-SQL, ETL, Stored Procedures, Data Warehousing, .NET, VB.NET, Software Development, Visio, Business Analysis, HTML, Customer Service, Data Analysis, Analysis Services, JavaScript, Microsoft Office, Microsoft SQL Server, Oracle, Performance Tuning, Problem Solving, SDLC, Visual Basic, Windows Server
Education
Florida State College at 2011 — 2013
B.A.S, Information Technology; IT Management
Florida Community College at Jacksonville 2010 — 2011
A.S., Information Technology
Citi April 2015 - Present
International Air Transport Association (IATA) May 2013 - April 2015
NAMCCO January 2010 - April 2013
ProTranslating January 2008 - January 2010
Florida Home Health Association January 2007 - December 2007
Skills
Administrative..., QuickBooks, Sales, Customer Service, Medical Records, Foreign Languages, French, Spanish, Microsoft Word, Operations Management, Strategy, Team Leadership, English, Management, Microsoft Office, Negotiation
Education
Florida International University - College of Business 2013 — 2015
Bachelor of Business Administration (B.B.A.), International Business
University of Havana 2002 — 2006
Foreign Languages, Foreing Languages
Citi May 2014 - Present
Walgreens June 2011 - May 2014
Skills
Customer Service, Microsoft Office, Microsoft Word, QuickBooks, Work Ethic, Hardwork, Fast-paced, Learning Quickly, Teamwork, Event Planning, Microsoft Excel, Spanish, Social Media
Education
Florida International University - College of Business 2011 — 2015
Bachelor's Degree, Finance and International Business, Senior
Citi 2012 - 2014
Skills
Microsoft Word, Microsoft Excel, Computer Proficiency, Phone Etiquette, Customer Service, Customer Experience, Restaurants, Grocery Industry, Retail Sales, Data Entry, Working With Children, Sales, Funding, Closings, Shipping, Banking
Education
Florida State College at Jacksonville 2010 — 2011
Diploma, Pharmacy Technician/Assistant
Jean Ribault High School 1993 — 1997
Diploma
AIT Tax Services Tax PreparerAIT Income Tax ServicesDecember 2013 - June 2014
Citi October 1999 - April 2013
Convergys August 1988 - March 2003
Skills
Microsoft Office, Customer Service, Microsoft Excel, Outlook, Public Speaking, Microsoft Word, PowerPoint, Access, Time Management, English, Windows, Teaching, Taxes, Administration, Nonprofits, Teamwork
Education
Cambridge CNA Training Center 2013 — 2013
Post Secondary Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
Florida State College at Jacksonville 1982 — 1986
General Studies
Citi May 2009 - Present
GENERAL ELECTRIC - GE MONEY 2006 - 2009
Victorinox Swiss Army 2003 - 2006
Bear Paw Systems - Integrators December 2001 - January 2003
BellSouth June 1999 - December 2001
Williams July 1998 - June 1999
PHILIP MORRIS August 1992 - July 1998
Skills
CRM, Strategy, Leadership, Management, Product Marketing, Sales Operations, Account Management, Process Improvement, Training, New Business Development, Strategic Planning, Marketing Strategy, Sales, Sales Management, B2B, Budgets, Customer Satisfaction, Marketing, Program Management, Negotiation, Telecommunications, Market Research, Employee Training, Credit Cards, Direct Sales, Business Strategy, Retail, Selling, Coaching, Cold Calling, Human Resources, Project Management
Education
Florida State University 1987 — 1991
BS, SOCIOLOGY
Florida State College at Jacksonville
Associate of Arts (A.A.), Sales and Marketing Operations/Marketing and Distribution Teacher Education
Mortgage Connect LP May 2014 - Present
Citi August 2010 - February 2014
Title One, Inc. March 2005 - November 2007
Sleep Inn & Suites January 2001 - March 2005
GRC America, Inc. March 1996 - October 2000
Skills
Economic and Accounting..., Underwriting, Finance, Financial Analysis, Credit Analysis, Risk Management, Mortgage Lending, Loans, Instructional Design, ADDIE, E-Learning, goal analysis and task..., Needs Assessment, Web-based training, Dreamweaver and..., Adobe flash, Captivate,..., Training oriented, Databse Design, Microsoft Office, Microsoft NT
Education
Wayne State University 2009 — 2011
Master's degree, Instructional Technology
Florida International University - College of Business 1993 — 1995
Bachelor of Business Administration (BBA), Management Information Systems and Services
Fidelity Investments August 2007 - Present
Citi July 1998 - August 2007
Skills
Series 63, Certified Financial..., Retirement Planning, Retirement, Asset Allocation, Wealth Management, Investment Advisory, Series 6, Strategic Financial..., Fixed Annuities, Investment Strategies, Alternative Investments, Fixed Income, Portfolio Management, Mutual Funds, Uniform Combined State..., Financial Planning
Education
Kaplan University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Corporate Finance
Florida State College at Jacksonville 2003 — 2005
Associate of Arts (A.A.), Business Administration and Management, General
Citi March 2011 - Present
Citi September 2008 - February 2011
Citi December 2006 - August 2008
Citi January 2006 - December 2006
Skills
Business Process, ITIL, IT Management, Information Security, Leadership, Management, Process Improvement, Project Management, Quality Assurance, Security, Strategic Planning, Information Technology, Oracle, Requirements Analysis, Disaster Recovery
Education
Florida International University - College of Business
Master of Science in Managment information systems
Florida International University - College of Business
MBA, Information Technology
Guggenheim Partners December 2012 - February 2014
1OAK Group 2008 - April 2012
Goldman Sachs 2006 - 2008
Barclays Capital 2006 - 2008
Citi 1999 - 2006
Skills
Equities, Derivatives, Investments, Capital Markets, Wealth Management, Merges&Acquisitions, Private Banking, Securities, Investment Banking, Trading, Asset Managment, Private Equity, Wealth Management..., Fundraising, Hedge Funds, International Business, Structured Finance, Electronic Trading, Quantitative Finance, Latin America, International M&A, Real Estate Development, M&A experience
Education
Florida International University - College of Business
International School of Marketing&Business, Madrid
Bachelor in Business Administration
New York University - Leonard N. Stern School of Business
Citi October 2011 - Present
Citi August 2010 - October 2011
Citi October 2008 - August 2010
Citi May 2006 - October 2008
Citi January 2005 - May 2006
Citi May 2004 - January 2005
Citi November 2000 - May 2004
The Estée Lauder Companies Inc. June 1992 - January 1998
Skills
Credit, Risk Management, Financial Risk, Banking, Credit Risk, Portfolio Management, Credit Cards, Operational Risk..., Credit Analysis, Business Analysis, Retail Banking, Call Centers, Management, Relationship Management
Education
Florida State College at Jacksonville 1985 — 1987
JPMorgan Chase & Co. September 2015 - Present
JPMorgan Chase February 2012 - September 2015
Citi 2011 - 2012
Wells Fargo November 2009 - April 2011
Skills
Due Diligence, Anti Money Laundering, Private Investigations, Financial Services, Microsoft Office, Customer Service, Microsoft Excel, Banking, Financial Analysis, Finance, Risk Management
Education
University of South Florida 2007 — 2010
Bachelor of Arts (BA), Finance, General
University of South Florida 2007 — 2010
Bachelor of Arts (B.A.), Finance, General
Florida Southern College 2006 — 2007
Finance, General
George Jenkins 2003 — 2006
Saint Athanasius
Citi October 2014 - Present
Citi October 2011 - October 2014
Citi March 2014 - June 2014
University of North Florida January 2014 - April 2014
Skills
Workforce Management, VBA, Social Networking, Microsoft Excel, Data Analytics, Customer Service, Sales, Proofreading, WordPress, Team Leadership
Education
University of North Florida 2013 — 2015
Bachelor of Science, Communication, Advertising, 3.39 Cumulative GPA
Florida State College at Jacksonville 2010 — 2012
Associate of Arts (AA), Communication, General, 3.43 Cumulative GPA
Citi June 2013 - Present
Citi December 2008 - June 2013
Sentry Self Storage Management December 2007 - December 2008
Jackson Hewitt Tax Service Inc. March 2007 - December 2007
Skills
Financial Analysis, Business Analysis, Project Management, Capital Markets, Highly detail oriented, Fixed Income Analysis, Fixed Income Technology, Fluent English, Fluent Spanish, Intermediate Portugues, Microsoft Office, Planview Enterprise, Process Analysis, Strategic Planning, Front to Back Office, Finance, Fixed Income, Process Improvement, Emerging Markets, Bonds, Treasury, Financial Services, Financial Reporting, Teamwork, Money Market, Market Research, Microsoft Excel, Analysis, Banking, Business Objects, Essbase
Education
Florida International University - College of Business 2011 — 2012
Master of Business Administration (MBA), Business Administration, 3.93
Nova Southeastern University 2006 — 2008
Bachelor of Science in Finance, Finance 2006, 3.41
Citi February 2015 - Present
Citi July 2014 - February 2015
Dominican Family Shipping August 2012 - July 2014
Grand Prize Motors July 2011 - June 2012
AutoNation July 2003 - February 2011
Education
Florida International University - College of Business 2013 — 2014
Master's degree, Finance, General
Florida International University - College of Business Administration 2011 — 2013
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Citi December 2014 - Present
Citi November 2012 - November 2014
FXCM February 2005 - July 2012
FXCM February 2005 - July 2012
FXCM February 2005 - July 2012
FXCM February 2005 - July 2012
Skills
French to English, English to French, Microsoft Excel, Microsoft Word, Outlook Express, Outlook, Adobe Professional, Phrase Express, Documentum, Citrix, Salesforce.com, Lexis, Joomla, Great Plains Software, Verifi, AML, KYC, Finance, FX trading, FX Options, Foreign Exchange, Financial Markets, Training, Trading, Credit, Trading Systems, Electronic Trading, Options, Anti Money Laundering, FX Trading
Education
Florida Metropolitan University 2001 — 2003
MBA, International Business
University of Ottawa 1994 — 1996
Bachelor of Arts, History
Citi February 2013 - Present
Citi January 2012 - February 2013
At Wells Fargo/ Wachovia Bank May 2010 - August 2011
Wachovia August 2004 - May 2010
Wachovia May 2003 - August 2004
Wachovia November 1997 - May 2003
Wachovia July 1995 - November 1997
Skills
Vendor Management, Software Documentation, Microsoft Excel, Customer Service, Banking, Leadership, Loans, Risk Management, Business Analysis, Financial Analysis, Team Leadership, Management, Analysis, Outlook, Program Management, Team Building, Performance Management, Call Centers, Credit, Accounting, Appraisals, Data Analysis, Strategic Planning, Project Management, Process Improvement, Logistics, Budgets, Operations Management, CRM, Coaching, Microsoft Word
Education
Florida Community College at Jacksonville 1992 — 1994
Associate Science Degree, Accounting Technology
Citi December 2014 - Present
MetLife September 2009 - Present
MetLife May 2008 - September 2009
Merrill Lynch February 2007 - March 2008
MetLife August 2005 - February 2007
Skills
Microsoft Office, Microsoft Excel, Management, Sales, Leadership, Photoshop, English, Analytics, Financial Statements, Insurance, Sarbanes-Oxley Act
Education
University of Phoenix 2002 — 2005
Master of Business Administration (M.B.A.), Accounting
Florida Southern College 1996 — 2000
Bachelor of Arts (B.A.), Music Teacher Education
Pottery Barn Kids July 2014 - Present
Citi January 2010 - Present
PNC April 2012 - October 2013
Soul Food Express February 2009 - November 2012
Nine West Group November 2007 - April 2008
Macy's November 2006 - January 2008
Skills
Network Marketing, Small Business, Marketing, Public Relations, Public Speaking, Direct Sales, Sales, Retail, Communication, Customer Service
Education
Art Institute of Jacksonville 2013 — 2016
Bachelor’s Degree, Interior Design
Florida State College at Jacksonville 2008 — 2010
Associate’s Degree
University of Florida 2006 — 2008
Community Health Services/Liaison/Counseling
Citi July 2015 - Present
Isaac L. Levy, P.A. August 1999 - July 2015
City of Jacksonville 1997 - August 1999
Skills
Legal Assistance, Bankruptcy, Microsoft Office, PowerPoint, Wordperfect, Adobe Acrobat, Best Case, Medical Terminology, Filing, Typing, Hearings, Customer Service
Education
Florida Community College at Jacksonville 2014 — 2016
Associate's degree, Organizational Management and Supervision
Saint Johns River State College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Organizational Management
Citi May 2015 - Present
Baskets by BaeBae January 2010 - Present
Florida Bonds & Insurance April 2012 - February 2015
Florida Bonds & Insurance April 2012 - February 2015
Skills
Gift Baskets, Fax, Space planning, Interior Design, Logo Design, Microsoft Office, Customer Service, Photography, Advertising, Painting, Data Entry, Microsoft Word, Microsoft Excel
Education
Florida Community College at Jacksonville 2008 — 2011
Associate of Science (A.S.), Office Administration
Florida State College at Jacksonville 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Office Management Administration
Citi January 2012 - Present
Citi January 2010 - December 2011
Citi January 2008 - September 2010
Citigroup January 2005 - December 2007
Citigroup January 2003 - December 2004
Citigroup September 2001 - December 2002
Skills
Cash Management, Liquidity, Banking, Business Strategy, Business Planning, Product Development, Latin America, Investments, CRM, Financial Modeling, Financial Services, Forecasting, Internet Banking, Management, Payments, Product Management, Sales, Strategic Planning, Trading
Education
Florida International University - College of Business Administration 2006 — 2007
Master in Finance, Finance, General
Instituto Tecnológico de Buenos Aires 1996 — 2001
Engineering, Industrial Engineering
UnitedHealth Group August 2014 - Present
Web.com May 2013 - July 2014
Citi November 2011 - October 2012
ADT July 2009 - November 2011
Skills
Customer Service, Typing, Phone Etiquette, Problem Solving, Sales, Call Centers, Employee Training, Data Entry, Compliance, Microsoft Office, Web Content, Customer Satisfaction, Outlook, Marketing, Customer Experience, Web Development, Social Media, Customer Retention, Social Networking, Troubleshooting, Time Management, Sales Process, PowerPoint, Photoshop, Microsoft Word, Microsoft Excel, CRM, Training
Education
Florida State College at Jacksonville 2008 — 2015
Caesar Rodney High School 2004 — 2008
Diploma, General Studies
Citi August 2014 - Present
Citi April 2013 - August 2014
Citigroup October 2010 - April 2013
FSV Payment Systems September 2009 - September 2010
ING April 2009 - September 2009
Citigroup January 2008 - October 2008
Citigroup January 2004 - December 2007
Citigroup January 2002 - December 2003
Citigroup January 1999 - December 2001
AT&T Universal Card Services January 1996 - December 1998
Skills
Vendor Management, Project Management, Business Requirements, Blueprint, Business Analysis, Team Management, Agile Methodologies, Program Management, Quality Assurance, Leadership, Software Documentation, Marketing, Business Process..., Credit Cards, Mobile Devices, PMO, PMP, Process Improvement, Relationship Management, Requirements Analysis, Requirements Gathering, SDLC, Software Project..., Testing, Training, Software Development
Education
Nova Southeastern University 1998 — 2000
Bachelors of Science, Business Management
Florida Community College at Jacksonville
Associates of Arts
Citi January 2015 - Present
Jax Federal Credit Union June 2013 - May 2014
Chase March 2012 - June 2013
Bank of America July 2011 - March 2012
PHH Mortgage April 2010 - February 2011
BBVA Compass December 2007 - April 2010
Skills
Type 65 WPM, Mortgage Lending, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Customer Satisfaction, Customer Service, Customer Service..., Teller Operations
Education
Florida State College at Jacksonville 2009 — 2014
Associate of Arts (AA), Sociology, Sophmore
Florida State College at Jacksonville
Raygene Enterprises January 2007 - Present
Williams-Ramos Inc. July 2005 - October 2007
Citi April 1998 - October 2005
Skills
Business Management, Health Economics, Psychology, Accounting, Event Management, Account Management, Accounts Receivable, Business Analysis, Financial Accounting, Bookkeeping, Tax Preparation, Accounts Payable, Advertising, Customer Service, Strategic Planning, Business Strategy, Business Planning, Customer Relations, Child Development, Microbiology, Developmental Biology, Cpr Certified, Identity Theft
Education
University of North Florida - College of Business Administration
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Florida Community College at Jacksonville
Associate of Arts and Sciences (A.A.S.), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Citi February 2011 - Present
Cypress Insurance Group April 2009 - February 2011
Cypress Insurance Group April 2005 - April 2009
Computer Sciences Corporation November 1998 - April 2005
Manatee Community College 1995 - 1998
Yale University 1985 - 1989
University of Massachusetts 1975 - 1978
Skills
Databases, XHTML, Microsoft SQL Server, Business Analysis, Data Analysis, Business Requirements, Microsoft Office, Fieldglass, Vendor Management, Test Cases, Training, Technical Communication, SSIS, IBM iSeries, DTS, SQL, Software Documentation, Business Objects, Oracle, COBOL, Visio, VB.NET, Insurance, Business Intelligence, XML, Requirements Gathering, .NET, Leadership, SDLC, Access, Analytics, DB2, SharePoint, Requirements Analysis, Project Management, Systems Analysis, Program Management, Data Warehousing, ETL, Database Design, Programming, SSRS
Education
ELearningCurve LLC 2012 — 2012
Certificate and Designations, Data Quality in Information Management, 5 courses and exams
Insurance Institute of America 1999 — 2010
Certificate and Designations, Insurance
Florida State College at Jacksonville 2005 — 2007
Certificate, .NET programming
University of North Carolina at Wilmington 1992 — 1994
M.A., English
University of Massachusetts, Amherst 1972 — 1976
M.F.A., Creative Writing
Franconia College 1969 — 1972
B.A., Literature & Writing
Citi June 2011 - Present
Citigroup September 1995 - June 2011
Fidelity Trust Company 1990 - 1995
Associates Financial Services Inc 1978 - 1990
Skills
Banking, Credit Cards, Portfolio Management, Credit, Management, Credit Risk, Retail Banking, Credit Analysis, Financial Services, Financial Analysis, Payments, Relationship Management, Loans, Risk Management, Financial Risk, Process Improvement, Vendor Management, Executive Management
Education
Florida International University - College of Business 1973 — 1975
BBA, Management
South Broward High School
Raytheon March 2012 - Present
American Life Insurance Company March 2008 - November 2011
Citigroup May 2007 - March 2008
Citi January 2004 - April 2007
General Electric May 2000 - January 2004
GE Capital June 1998 - May 2000
GE Capital April 1994 - June 1998
Baker & McKenzie June 1986 - April 1994
Skills
Cross-border..., Spanish, FCPA, Compliance, Negotiating Contracts, Mergers, Investigations, Negotiation, Privacy, Litigation Management
Education
University of Miami School of Law 1983 — 1986
JD, Law
Florida International University - College of Business 1976 — 1978
MPA, Public Policy
Florida State University 1971 — 1973
BA, Education
Citi October 2014 - Present
Citibank June 2014 - October 2014
Citi June 2012 - June 2014
Popular Community Bank December 2005 - May 2012
Colonial Bank January 2005 - November 2005
Colonial Bank December 2002 - December 2004
Skills
Retail Banking, Commercial Banking, Small Business Lending, Sales Management, Team Leadership
Education
Florida International University - College of Business Administration 1999 — 2001
BA, Business Management
Miami Dade College 1997 — 1999
Associates in Arts, Business Administration
Citi October 2014 - Present
Citi December 2012 - October 2014
Apex Systems November 2012 - October 2013
Gemini Industries Inc February 2012 - October 2012
L-3 Communications MPRI December 2010 - January 2012
DynCorp International December 2008 - December 2010
L-3 Communications MPRI April 2008 - November 2008
1st National Bank of Arizona 2007 - 2008
Fremont Investment & Loan July 2001 - August 2007
Metropolitan Mortgage Company March 1996 - November 2000
Skills
Oracle Applications, Agile Project Management, MS Project, SDLC, Six Sigma, Lean Sigma, Requirements Management, Capability Assessment, Mentoring, Business Change..., Oracle E-Business Suite, Image Capture, EVMS, Project Portfolio..., Change Management, Project Management, Capacity Development, Sales Management, PMP, Contract Management, Program Management, Business Process..., Risk Management, Shipley Capture and..., Business Development, Earned Value Management, Project Planning, Leadership, Management, Team Building, Government, Contract Negotiation, Building Organizational..., Strategic Planning, Analysis, Security, CRM, Process Improvement, Business Analysis, Proposal Writing, Policy, Management Consulting, Training, Cross-functional Team..., Negotiation, Strategy, Recruiting, Mergers & Acquisitions, Integration, Operations Management
Education
Strayer University-Florida 2013 — 2015
Masters of Business Administration, Jack Welch Managment Institute
Naval Postgraduate School 2009 — 2010
Instructor, International Defense Acquisitions and Resource Management Program
Defense Acquisition University 2008 — 2010
Certificate, Acquisitions
Florida Metropolitan University 1997 — 2000
Bachelors, Management and Marketing
USAF Security Police Academy 1988 — 1988
Certified, Industrial Security
King High School 1984 — 1987
Citi August 2013 - Present
Fidelity Investments May 2011 - July 2013
JPMorgan Chase May 2010 - April 2011
Bank of America December 2006 - April 2010
Skills
Investments, Financial Advisory, Series 7, Financial Planning, Series 66
Education
Florida International University - College of Business Administration 2004 — 2009
B.A., Finance
TrustHCS July 2015 - Present
DHI Title September 2007 - Present
Citi February 2009 - June 2014
DHI Title May 2005 - September 2007
Skills
CPT, Medical Terminology, Medical Coding, Training, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Management, Strategic Planning, Marketing, Team Building, Project Management, Signing Agent, Notary Public
Education
Career Step
Diploma, Medical Insurance Coding Specialist/Coder
Florida Community College at Jacksonville
Associate of Arts (A.A.)
University of North Florida
Citi September 2014 - February 2015
EagleBank June 2013 - May 2014
Aerotek/George Mason Mortgage September 2012 - April 2013
Aerotek/ Bank of America October 2010 - July 2012
Advance America February 2009 - October 2010
Bank of America March 2007 - January 2009
Skills
Credit, Loans, Commercial Banking, Mortgage Lending, Banking, Mortgage Banking, Credit Risk, Refinance, FHA, Residential Mortgages, Financial Risk, Risk Management, Insurance, FHA financing
Education
Florida Metropolitan University 2004 — 2007
Associate of Science (AS), Business Administration, Management and Operations
Florida State College at Jacksonville
Occupational Therapist Assistant
Ameren October 2013 - Present
American Red Cross March 2012 - August 2013
T-Mobile 2008 - 2012
Citi February 1998 - May 2008
AT&T April 1983 - February 1998
Skills
Business Continuity..., Business Continuity, Crisis Management, Disaster Recovery, Emergency Management, Training, Vendor Management, Program Management, Compliance, Project Management, Information Security..., Disaster Response, Testing, Business Analysis, Internal Audit, record retention, Data center, IT Management, Finance, Real Estate, Security, Incident Management, Data Center, Records Management, Management, Leadership, Information Security, Change Management, Business Process, Information Technology, Project Planning, Policy, Governance, Risk Assessment, Financial Risk, Risk Management
Education
University of Phoenix 2007 — 2011
Master of Business Administration (M.B.A.), Business Strategy & Operations, 3.23
University of North Florida 2001 — 2005
Bachelor's degree, Finance & Computer Science
Florida Community College at Jacksonville 1982 — 1992
Associate of Arts (AA), Business/Office Automation/Technology/Data Entry, 3.84
Citizens Financial Group, Inc. February 2015 - Present
Citizens Financial Group, Inc. July 2010 - February 2015
Citi April 2009 - June 2010
Citi Group April 2007 - December 2008
HLB September 2006 - March 2007
Deloitte June 2005 - August 2006
Skills
Analysis, Data Analysis, Forecasting, Management, Process Improvement, Project Management, Business Analysis, Strategy, Banking, Leadership, Microsoft Office, Risk Management
Education
Florida International University - College of Business 2009 — 2011
MBA
Pontificia Universidad Católica Madre y Maestra 2002 — 2006
Bachelor's, Industrial Engineering
St. Michael's school
Bright Horizons April 2015 - Present
Citi September 2014 - April 2015
California Pizza Kitchen March 2011 - November 2014
SOL US January 2012 - May 2013
Adventure Landing May 2008 - October 2010
Skills
PowerPoint, Microsoft Office, Customer Service, Public Speaking, Microsoft Word, Leadership, Teamwork, Time Management, Social Media, Microsoft Excel, Facebook, Business Development, Event Planning, Marketing, Data Analysis, Sales, Social Networking
Education
Bishop Kenny High School
Florida State College at Jacksonville
Citi October 2011 - Present
MetLife June 2010 - November 2011
MetLife May 2008 - August 2009
JPMorgan Chase June 2004 - May 2006
Skills
Credit, Financial Risk, Analysis, Process Improvement, Financial Analysis, Financial Reporting, Risk Management, Finance, Sales, Underwriting, Time Management, Account Reconciliation, Marketing, Equities, Policy, Sales Operations, System Administration, Disability Insurance, New Business Development, Variance Analysis, Small Business, Banking, Customer Service, Training
Education
University of South Florida - College of Business Administration 2008 — 2010
Finance
Florida International University - College of Business Administration 2006 — 2008
Finance
Remax Lakeside September 2015 - Present
Wells Fargo June 2009 - July 2015
Citi July 2008 - May 2009
MasTec Advanced Technologies August 2006 - May 2008
Convergys June 2002 - January 2006
Skills
Mortgage Servicing, Credit Cards, Risk Management, Quality Assurance, Communication, Short Sales, Liquidation, Customer Service, Outlook, Sales, Call Centers
Education
Florida State College at Jacksonville
Computer and Information Sciences and Support Services
Wiregrass Georgia Technical College
Registered Nursing/Registered Nurse
Jacksonville Orthopaedic Institute June 2015 - August 2015
Progressive Step Rehab- Fleming Island May 2015 - June 2015
Life Care Centers of America January 2015 - February 2015
EverBank May 2013 - March 2014
Merrill Lynch July 2012 - April 2013
Merrill Lynch July 2010 - July 2012
Citi November 2009 - July 2010
Merrill Lynch March 2007 - February 2009
Education
Florida State College at Jacksonville 2014 — 2015
Associate's Degree, Physical Therapist Assistant
University of North Florida 2005 — 2006
Bachelor's degree, Sociology, 3.5
West shore jr sr high 2002 — 2004
Citi August 2012 - Present
GP Strategies Corporation December 2011 - July 2013
CitiFinancial December 2010 - May 2011
Headsprout August 2009 - December 2009
GE Money 2006 - 2006
US Cellular 2004 - 2006
Comcast 2002 - 2004
Comcast 2002 - 2004
AT&T Broadband 2000 - 2002
Citibank 1997 - 2000
Skills
Bilingual-Spanish, Marketing Communications, Instructional Design, Instructor-led Training, Web-based Training..., Human Performance..., Management Consulting, E-Learning, Performance Improvement, Technology, ADDIE, Technical Writing, Adult Education, Needs Analysis, Learning Management..., Blended Learning, Captivate, Learning Management, Management, Organizational..., Camtasia, Technical Training, Coaching, Staff Development, Distance Learning, Leadership Development, Knowledge Management, Performance Management, Hands-on Training, Curriculum Design, Training Delivery, Call Centers, Leadership, Curriculum Development, Presenter, Organizational..., Multimedia, Content Development, Instructional Technology, Training Facilitation, SnagIt, Customer Experience, Virtual Teams, Organizational Learning, Technology Needs..., Workshop Facilitation, Customer Satisfaction, Lectora, Employee Training, Training
Education
University of Oklahoma 2010 — 2011
Masters of Art, Administrative Leadership
Florida State University 2008 — 2009
Masters of Science, Performance Improvement/Human Resource Development
Florida State University 2006 — 2008
Bachelors of Science, Social Science
Florida Community College at Jacksonville 1990 — 1992
Associate of Arts, Associate of Arts
GoDaddy September 2013 - Present
AT&T April 2013 - September 2013
AT&T April 2012 - April 2013
AT&T June 2010 - May 2012
Citi 2008 - 2010
Citi 2008 - 2008
Florida State College at Jacksonville 2001 - 2008
Skills
User Interface Design, User Experience, E-commerce, Web Marketing, Information Architecture, Vendor Management, Project Management, Online Advertising, Mobile Devices, Interaction Design, Agile Methodologies, Digital Marketing, Analytics, Digital Strategy, Strategy, Usability, Team Leadership, Marketing, Management, Leadership, Content Strategy, Customer Experience, User Interface, Product Management, Mobile Applications
Education
University of North Florida 1997 — 1999
BFA, Graphic Design
Florida Community College at Jacksonville
AA, Graphic Design
Nova Scotia College of Art and Design
Painting
Citi May 2013 - Present
Citi September 2012 - May 2013
Citi January 2011 - September 2012
Citi July 2010 - January 2011
Citi January 2010 - July 2010
Citi July 2009 - December 2009
Skills
Fluent in English, Fluent in Spanish, Fluent in Romanian, Intermediate Italian, Intermediate French, Social Media, Marketing Strategies &..., Corporate Communications, Creative Team Leadership, Product Positioning &..., Web & Print Content..., Focus Group & Market..., Development of Training..., Sales Collateral &..., Public & Media Relations, New Product Launches, Analysis, Business Development, Budgets, Business Planning, Banking, Capital Markets, Content Development, Corporate Finance, Credit Risk, Economics, Emerging Markets, Financial Services, Focus Groups, English, French, Internal Communications, Investment Banking, Italian, International Business, Leadership, Management, Market Analysis, Market Research, Latin America, Marketing, Marketing Communications, Multi-channel Marketing, Negotiation, Online Marketing, Portfolio Management, Project Management, Product Development, Project Planning, Public Relations
Education
Florida International University - College of Business 2014 — 2016
Master of Business Administration (MBA)
Coastal Carolina University 2004 — 2009
BA, Marketing
Universitatea „Babeș-Bolyai” din Cluj-Napoca 2001 — 2003
International Relations
High-School of Economics Partenie Cosma Oradea, Romania 1997 — 2003
Business Administration
Landstar May 2015 - Present
Citi January 2007 - April 2015
Skills
Microsoft Access,..., Banking, Risk Management, Fraud, Customer Service, Financial Analysis, Credit Risk, Retail Banking, Financial Risk, Business Analysis, Credit, Portfolio Management, Process Improvement
Education
Florida State College at Jacksonville 1998 — 2001
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities, GPA 3.8
Jacksonville Zoo and Gardens May 2015 - Present
Jacksonville Zoo and Gardens October 2014 - Present
Young Living Essential Oils January 2013 - Present
Citi April 2013 - October 2013
Cady Studios May 2011 - October 2013
Skills
Customer Service, Editing, Microsoft Word, Sales
Education
Florida State College at Jacksonville 2011 — 2015
Associate's degree, Marine Biology and Biological Oceanography
Citi April 2015 - Present
Citi November 2014 - Present
Citi July 2012 - October 2014
Citi July 2010 - June 2012
Citi July 2007 - June 2010
Citi August 2004 - June 2007
Mphasis October 2000 - June 2004
Ramsons Garment Finishing Equipment India Pvt.ltd September 1998 - October 1999
Skills
Credit Cards, Banking, PMO, Credit Risk, Payments, Financial Services, Risk Management, Vendor Management, Retail Banking, Portfolio Management, Investment Banking, Core Banking, Internet Banking, Outsourcing, Finance, Credit, Project Portfolio..., Relationship Management, Strategy, Financial Risk, Business Analysis, SDLC, Analysis, Analytics, IT Strategy, Business Requirements
Education
Florida International University - College of Business 2009 — 2011
Executive MBA
RV College of Engineering 1994 — 1998
Bachelor's Degree, Computer Engineering
Enterprise Integration November 2013 - Present
Hair and Color Specialists March 2012 - November 2013
Citi January 2012 - March 2012
Chili's February 2011 - January 2012
Chili's October 2010 - January 2012
Chili's March 2010 - October 2010
Firehouse Subs July 2008 - April 2010
Brooklyn Pizza June 2007 - February 2008
Skills
Access Control, ITIL, Troubleshooting, Windows, Security, Active Directory, Customer Service, Organizational..., Skilled Multi-tasker, LDAP Administration, PeopleSoft, Microsoft Exchange, Forefront Identity..., Mainframe, Oracle Applications, Project Management, Servers
Education
Mandarin High School 2005 — 2009
Florida State College at Jacksonville
Citizens Property Insurance Corporation May 2015 - Present
Citizens Property Insurance November 2012 - May 2015
Citizens Property Insurance April 2011 - December 2012
ista North America March 2008 - October 2009
Citi August 2003 - February 2008
Skills
Operations Management, Program Management, Process Improvement, Organizational..., Business Analysis, Analysis, Budgets, Customer Service, Customer Retention, Product Marketing, Product Development, Business Operations, Insurance, Training, Leadership, Quality Assurance, Project Management, Coaching, Management, Team Building, Vendor Management, Property, Strategic Planning, Claims Management, Visio, Call Centers
Education
Florida Community College at Jacksonville 2006 — 2008
Registered Nursing/Registered Nurse
Citi November 2013 - Present
Citi 2013 - October 2013
Arnold Transportation Services September 2011 - June 2012
Arnold Transportation Services July 2010 - September 2011
Arnold Transportation Services October 2007 - July 2010
Plaza Home Mortgage April 2007 - August 2007
Bank of America October 2006 - March 2007
New Century Mortgage October 2005 - July 2006
PHH Mortgage October 2000 - October 2005
Skills
Customer Service, Banking, Human Resources, Credit, Customer Satisfaction, Transportation, Microsoft Excel, Team Building, Operations Management, Microsoft Office, Logistics, Process Improvement, Shipping, Accounting, Training, Outlook, Management, Inventory Management, Mortgage Lending, Loans, Access, Call Centers, Strategic Planning, Microsoft Word, Coaching, Supervisory Skills, Leadership, Team Leadership, Employee Relations, PowerPoint, Recruiting, Performance Management, Hiring, Logistics Management
Education
Florida Community College at Jacksonville
Citi August 2015 - Present
JPMorgan Chase & Co. 2014 - July 2015
JPMorgan Chase & Co. 2011 - 2014
JPMorgan Chase & Co. October 2008 - May 2011
JPMorgan Chase & Co. January 2005 - October 2008
Citi 1998 - 2001
Citi 1994 - 1998
Skills
Financial Analysis, Finance, Banking, Financial Risk, Management, Financial Modeling, Portfolio Management, Business Analysis, Strategic Financial..., Risk Management, Cash Management, Financial Reporting, Financial Planning, Internal Audit, Financial Services, Process Improvement, Vendor Management, Product Management, Business Management, Cross-functional Team..., Strategic Roadmaps, Strategic Planning, Business Case..., Forecasting
Education
University of Tampa 1996 — 1998
MBA
Florida Southern College 1992 — 1994
BS, Accounting
JP Morgan Chase December 2009 - Present
CR MB Refurbishment June 2011 - Present
Northwest Software, Inc. January 2009 - December 2009
Citi September 2006 - August 2008
Atlantic Imports May 2006 - July 2006
Citi September 2004 - May 2006
Skills
Underwriting, Process Improvement, Mortgage Servicing, Microsoft Office, Microsoft Excel, Team Leadership, Data Analysis, Project Management, Procedure Creation, Reporting & Analysis, Supervision, Employee Training, LPS Desktop, HP Quality Center, Flow Charts, Microsoft Access, User Acceptance Testing, Leading Meetings, Peer Reviews, Peer Mentoring, Microsoft SharePoint, Microsoft Visio, Customer Service, Fraud Detection, Financial Analysis, 10 Key, Warehousing, Residential Mortgages, 401k, Pensions, SQL, VBScript, Peer Support, LPS Passport, IBM Cognos, Access
Education
University of North Florida 2013 — 2017
Master of Business Administration (M.B.A.), Accounting and Finance
Florida State College at Jacksonville
Technical Certificate, Accounting Technology
Florida State College at Jacksonville 2010 — 2012
Bachelor of Applied Science (BASc), Office Management and Supervision
Florida State College at Jacksonville
Associate in Arts (AA), Business Administration and Management, General
Citi November 2012 - Present
International Finance Bank (IFB) February 2008 - October 2012
International Finance Bank (IFB) February 2008 - May 2012
Colonial Bank February 2007 - February 2008
Chase March 2004 - July 2006
Skills
Banking, Portfolio Management, Credit, Investments, Loans, AML, Analysis, Asset Management, Auditing, Branch Banking, Budgets, Business Development, Business Planning, Commercial Banking, Commercial Lending, Consumer Lending, Credit Analysis, Credit Risk, Customer Retention, Customer Service, FHA, Finance, Financial Analysis, Financial Risk, Insurance, Forecasting, Leadership, Loan Origination, Management, Mortgage Lending, Marketing, Negotiation, New Business Development, Private Banking, Real Estate, Retail Banking, Risk Management, Sales, Strategic Planning, Sales Management, Trade Finance, Team Building, Selling, Treasury Management, Wealth Management, Investment Properties, Contract Negotiation, Mergers & Acquisitions, Team Leadership
Education
FMU 2004 — 2008
Bachelor, International Business and Management
PNC July 2011 - Present
Citi April 2007 - July 2009
True Vine Church September 2004 - July 2009
Skills
Leadership, PowerPoint, Research, Microsoft Word, Microsoft Excel, Management, Training, Microsoft Office
Education
Florida State College at Jacksonville 2009 — 2012
Associate's Degree, Business Administration and Management, General
Philadelphia College of Bible
Pastoral Studies/Leadership
Charter Schools USA January 2015 - Present
EverBank August 2010 - May 2014
Citi August 2009 - August 2010
Publix Super Markets July 2004 - September 2009
Skills
Customer Service
Education
University of North Florida 2008 — 2011
Bachelor of Arts (BA), Psychology
Florida State College at Jacksonville 2006 — 2008
Associate's degree, Education
Keiser University November 2014 - Present
Florida State College at Jacksonville August 2013 - Present
University of Phoenix March 2011 - Present
Florida State College at Jacksonville July 2013 - October 2013
Florida State College at Jacksonville July 2012 - June 2013
Florida State College at Jacksonville November 2009 - June 2012
The Kerrington Group October 2007 - October 2009
Citi August 2006 - March 2007
eBaine February 2006 - August 2006
Delta Air Lines 1989 - 2006
Education
Northcentral University 2013 — 2016
Doctor of Philosophy (Ph.D.), Business Administration, Organizational Leadership (candidate)
Liberty University 2008 — 2010
Master of Business Administration (M.B.A.), Leadership
University of North Florida 1992 — 1995
Bachelor of Arts (B.A.), History / Political Science
Florida State College at Jacksonville 1989 — 1992
Associate in Arts (A.A.), General Studies
Bank of America Merrill Lynch August 2015 - Present
Self-Directed March 2009 - Present
HSBC Retail Banking and Wealth Management February 2013 - December 2014
TD Ameritrade October 2011 - December 2012
Citi January 2011 - July 2011
Bank of America Merrill Lynch September 2009 - December 2010
Empowering Today's Professionals March 2009 - March 2010
NASDAQ OMX 2004 - 2009
Instinet Corporation 2003 - 2004
The Island ECN June 2000 - January 2003
Skills
Equities, Market Data, Trading, Securities, Compliance, Electronic Trading, Trading Systems, Options, Financial Markets, Equity Trading, Financial Services, Fixed Income, Leadership, Derivatives, Capital Markets, Business Analysis, Strategy, Wealth Management, Investment Banking, Equity Derivatives, Project Management, CRM, Series 7
Education
Florida International University - College of Business Administration 1994 — 1997
Bachelor of Business Administration Degree, Finance
Miami Dade College 1992 — 1994
Associate In Arts Degree, Liberal Arts and Sciences/Liberal Studies
Citi January 2015 - Present
Citi June 2012 - Present
Citibank January 2011 - June 2012
Fortune International Realty October 2010 - January 2011
The Related Group October 2005 - April 2007
BankBoston International January 2001 - December 2002
Skills
Financial Reporting, Financial Analysis, Investments, Managerial Finance, Accounting, Risk Management, Internal Controls, Cash Management, Budgets, Analysis, Finance, Account Reconciliation, Variance Analysis, Leadership, Forecasting, Corporate Finance, Cash Flow, Mergers & Acquisitions, Financial Risk, Management, Credit Risk, Auditing, Financial Modeling, Due Diligence, Financial Accounting, Financial Statements, Banking, Credit, General Ledger, Portfolio Management, Strategic Financial..., Valuation, Financial Planning
Education
Florida International University - College of Business 2009 — 2011
Master of, Business Administration
Florida International University - College of Business 1998 — 2003
Bachelor, International Business & Manangement
Citi February 2012 - Present
Citigroup May 2011 - February 2012
Reynolds Cleaning Service 2008 - 2009
Skills
SQL, HTML, SDLC, Business Analysis, Databases, .NET, XML, Microsoft SQL Server, Microsoft Office, Requirements Analysis, Business Intelligence, PowerPoint, Customer Service, VBA, JavaScript, Java, ASP.NET, Database Design, Software Documentation, Software Project..., PL/SQL, Oracle, MySQL, Enterprise Architecture, VB.NET
Education
Florida Metropolitan University
Bachelor of Science (B.S.), Computer Science
Citi 2009 - Present
Citi 1997 - 2009
Visa 1989 - 1997
US Navy 1984 - 1988
Skills
Strategy, Payments, Payment Systems, Banking, Business Analysis, Risk Management, Electronic Payments, Relationship Management, Credit Cards, Product Management, Derivatives, Operational Excellence, Marketing, Business Development, Debit Cards
Education
St. Thomas University 1998 — 2003
MBA, International Business
University of Oklahoma 1996 — 1996
Certification, BankCard Management
Florida International University - College of Business 1992 — 1995
BBA, Marketing, and Business Management
Miami Dade College 1989 — 1991
AA, Business Administration, Business Info.Technology
ADT Fire & Security January 2014 - Present
ADT Fire & Security January 2009 - December 2013
ADT Fire & Security December 2007 - January 2009
Citi December 2002 - May 2005
Skills
Team Building, Team Leadership, Customer Service, Training, Coaching, Employee Training, Teamwork, Quality Assurance, Call Centers, Time Management, Contact Centers, Avaya Technologies, Interviews, Direct Sales, Customer Satisfaction, Butterfly, Sales
Education
Florida State College at Jacksonville 2015 — 2017
Associate’s Degree, IT Management
Citi September 2013 - Present
Skills
Notary Public, Bilingualism, Customer Service, Sales Operations, Leadership, Management, Microsoft Office, Sales, Thrive in A Fast-paced...
Education
Florida International University - College of Business 2013 — 2017
Business Administration and Management, General
Citi September 2012 - Present
AIMCO February 2009 - June 2011
AIMCO January 2005 - February 2009
Quantum Solutions January 2001 - September 2004
Skills
Avaya PBX, Avaya, Customer Satisfaction, Leadership, Team Building, Customer Experience, Call Center, Management, Call Centers, Forecasting, Team Leadership, Vendor Management, Telecommunications, Outsourcing, Process Improvement, Customer Retention, CRM
Education
Florida State College at Jacksonville 1986 — 1988
Wells Fargo Advisors, LLC July 2012 - Present
Citi September 2011 - July 2012
Merrill Lynch February 2011 - September 2011
Bank of America January 2010 - July 2011
Banco Itaú 2007 - 2007
BankBoston International 2002 - 2007
BankBoston 2002 - 2006
Education
Florida International University - College of Business Administration 2000 — 2001
Master, International Business
EverBank February 2009 - Present
Citi October 1998 - March 2009
Prudential Insurance Company of America September 1978 - October 1998
Education
Florida State College at Jacksonville 1979 — 1994
AS, Building Construction technology
CareSource September 2015 - Present
Bridgeforce August 2014 - Present
Fifth Third Bank February 2010 - February 2014
Citi 2006 - 2009
HSBC 2004 - 2006
American Express 2001 - 2004
American Express 1998 - 2001
American Express 1996 - 1998
American Express 1994 - 1996
American Express 1990 - 1994
Skills
Strategic Partnerships, Credit Cards, Vendor Management, Payments, Product Development, Mobile Payments, Management, Six Sigma, Debit Cards, Market Research, Loyalty Programs, Re-engineering, Project Portfolio..., Product Management, EMV, Digital Marketing, NFC, Marketing Strategy, Smart Cards, Public Speaking, Brand Development, Conversion Optimization, Private Label, Prepaid Cards, People Management, Co-Branding, Operations, TSYS, FDR, MasterCard, American Express, Visa, ECM, New Product..., Platform Integration, Strategy, Project Management, Project Delivery, Business Process..., Business Development, Business Strategy, Cards, Credit, Competitive Analysis, CRM, Cross-functional Team..., Electronic Payments, Customer Experience, Enterprise Content..., Leadership
Education
Hartford University
BS, Business Administration
Florida Community College at Jacksonville
Industrial Technology
Fort Walton Beach High School
High School
Citi July 2012 - Present
Citi November 2009 - July 2012
Citi May 2008 - November 2009
Junta Central Electoral September 2006 - May 2007
Education
Florida International University - College of Business 2009 — 2011
Master's Degree, Business Administration, 3.9
Pontificia Universidad Católica Madre y Maestra 2002 — 2006
Bachelor's Degree, Law, 3.6
WellCare Health Plans August 2015 - Present
Citi March 2015 - August 2015
WellCare Health Plans March 2012 - March 2015
Applied Data corporation March 2011 - March 2012
Skills
Qc, QTP, SDLC, SalesLogix, TFS, Quality Assurance, SQL Server 2008, Oracle SQL, SQL*Plus, Pl/SQL, Toad for Data Analysts, ETL, Spirateam, Data Warehousing, Ms Project, VM, Linux, Vi editor, Putty, VB, .Net, HTML, MS Project, PL/SQL, Microsoft SQL Server, Toad, Quality Center, User Acceptance Testing, Visio, .NET, SQL, Software Quality..., Requirements Analysis, Business Requirements, Requirements Gathering, Regression Testing, Test Planning, Testing, System Testing, Quality Control, SharePoint, Test Cases, Vi, Manual Testing, Test Automation, Microsoft Project, HP Quality Center, Software Documentation, Agile Methodologies, Business Analysis
Education
FMU 2005 — 2007
Master of Business Administration (MBA)
Citi March 2001 - Present
Skills
SQL, Business Analysis, SDLC, Microsoft SQL Server, Requirements Analysis, Java, Software Development, Databases, Microsoft Office, XML, Ab Initio
Education
University of Notre Dame 1980 — 1984
Bachelor's Degree, Chemical Engineering
Florida Metropolitan University
Computer Science
University of Alabama at Birmingham
MBA
Citi March 2001 - Present
MortgageFlex Systems, Inc. March 1998 - March 2001
First Citizens Bancorporation March 1991 - March 1998
Skills
Solution Architecture, Vendor Management, Project Management, SDLC, Program Management, Business Analysis, Disaster Recovery, Oracle, Information Security, Software Project..., Management, SQL, Oracle RAC, Banking, IT Strategy, IT Management
Education
Florida State College at Jacksonville
Computer Science
Citi April 2015 - Present
Nielsen January 2011 - February 2015
Medtronic Spine & Biologics April 2010 - December 2010
Baxter June 2003 - June 2009
Skyway Software December 2002 - June 2003
Baxter Healthcare July 2002 - December 2002
Gorilla Systems June 2001 - June 2002
Ariba April 2000 - April 2001
HSN September 1999 - April 2000
Performance Pharmacy Systems, Inc. 1993 - 1999
Skills
Testing, Quality Assurance, SDLC, Quality System, Integration, Software Documentation, FDA, Software Project..., Validation, SQL, Software Quality..., User Acceptance Testing, Test Planning, Performance Testing, Business Process..., Data Warehousing, Data Mining, IT Audit, Gap Analysis, Change Management, Project Planning, Computer Software..., Data Aggregation, Microsoft Office, Microsoft Access, Toad Data Modeler, Embarcadero, Erwin, Data Analysis, Software Requirements, Medical Device Software, Business Systems..., Technical Training, Unix, Oracle, DB2, MySQL, HP Quality Center, Vantive, C, C++, Visual Basic, Java, HTML, XML, ITIL v3 Foundations..., Hadoop, Service Delivery
Education
Florida Metropolitan University
BS, Computer Information Science
Visa July 2014 - Present
Visa July 2013 - July 2014
World Fuel Services January 2013 - July 2013
Whirlpool Latin America August 2012 - January 2013
Bank of America June 2011 - July 2012
NBC TELEMUNDO October 2010 - June 2011
Citi June 2009 - October 2009
Skills
Analysis, Financial Modeling, Financial Analysis, Sales Analysis, Strategic Sales..., Marketing Strategy, Banking, Operations Analysis, Quantitative &..., Statistical Analysis, Research, Financial Reporting, Due Diligence, Budgets &Forecasting, Business Process..., LATAM Markets, Microsoft Office, QuickBooks, SAP, Oracle, SQL, Hyperion, Crystal Reports, AS400, PowerPoint, Business Analysis, Budgets, Risk Management
Education
Florida International University - College of Business Administration
Bachelor of Applied Science Degree (B.A.Sc.), Finance, General
Citi March 2014 - Present
Citi November 2012 - March 2014
Citi May 2010 - November 2012
Nemours March 2000 - May 2009
Skills
Epic Systems, Business Process..., Management, Business Process, Project Management, Systems Analysis, Software Documentation, Business Analysis, Healthcare, Access, HIPAA, Process Improvement
Education
University of Phoenix 2007 — 2009
Bachelors of Science, Information Technology, Visual Communications
Florida Metropolitan University 1999 — 2001
Associate of Science, Medical Assisting
Citi December 2012 - Present
CitiGroup Inc. September 2011 - January 2013
Citigroup Inc. January 2009 - August 2011
Bashor and Legendre, LLP CPAs January 2008 - August 2008
Kirk Summa & Co. LLP January 2002 - April 2006
Skills
PeopleSoft, Accounting, Financial Reporting, Financial Analysis, Process Improvement, Internal Controls, Excel, Business Objects, Openlink, PowerPoint, Word, Lacerte, Variance Analysis, Microsoft Word, Microsoft Excel, Account Reconciliation, General Ledger, Derivatives, Corporate Finance, Auditing, Sarbanes-Oxley Act
Education
Florida International University - College of Business Administration 2010 — 2012
MBA, Masters of Business Administration
University of Tampa 2006 — 2008
B.S. Accounting, Major in Accounting, Minor in Finance
Freelance Designer January 2012 - Present
Citi March 2015 - August 2015
Web.com May 2013 - 2015
Florida State College at Jacksonville May 2012 - May 2013
Florida Family Insurance December 2006 - January 2012
CitiStreet 2001 - 2004
Aetna 1996 - 2001
Skills
Instructional Design, HTML 5, E-Learning, Data Architecture, CSS3, Research, Moodle, SQL, Compliance Testing, SharePoint, Customer Service, Microsoft Office, Captivate, Project Management, Insurance, Instructional Technology, User Experience Design, Interaction Design, User Interface Design, Mobile Interaction..., CSS, Learning Management..., Adobe Creative Suite, CMS, Educational Technology, jQuery, Web Design, WordPress, Editing, User-centered Design, Drupal, JavaScript, Usability Testing, Multimedia, Content Strategy, Graphic Design, Web Applications, Blogging, Online Marketing, Usability, Information Architecture, Web Development, Wireframes, User Interface, Web 2.0, HTML5, User Experience
Education
University of North Florida 2010 — 2012
History, Minor in Information Systems
Florida Community College at Jacksonville 2007 — 2009
Associate of the Arts
Johns Hopkins Bloomberg School of Public Health
Data Science, Data Science
Brickell Bank August 2015 - Present
US Century Bank July 2013 - Present
Crédit Agricole CIB October 2012 - June 2013
HSBC 2006 - 2009
Citi 2005 - 2006
Citi 2002 - 2004
Skills
AML, KYC, OFAC, CIP, FinCEN, ACH, EFTPOS, CTR, SAR, Due Diligence, Internal Audit, Integrity, Goal Oriented, International Banking..., FINRA, Microsoft Office, Microsoft Excel, Microsoft Word, Analytical Skills, Problem Solving, Critical Thinking, Sales Management, Operations Management, Customer Service, World Check, SQL, Spreadsheets, CDD, Financial Analysis, Banking, Retail Banking, Commercial Banking, Management, Financial Risk
Education
Florida International University - College of Business Administration 2006 — 2010
BBA, Finance
Miami Killian Sr. High School
High School Diploma
Citi August 2013 - Present
Citi February 2011 - August 2013
Citi June 2010 - September 2010
Delphi Automotive Systems August 2006 - March 2009
Rainbow Glass Tinting September 2002 - August 2006
The Install Company June 2001 - September 2002
Skills
Credit Risk, Operational Risk, Credit Analysis, Portfolio Management
Education
University at Buffalo 2009 — 2011
M.A., Economics - Advanced Financial Certificate
University at Buffalo 2002 — 2004
B.S., Marketing
Niagara County Community College 1999 — 2001
A.S., Business Administration
Florida Southern College 1998 — 1999
Easton Baseball/Softball May 2015 - Present
Easton Baseball/Softball October 2014 - April 2015
Riviera Impex February 2013 - September 2014
ADP February 2012 - August 2013
IOS Partners, Inc. August 2010 - January 2012
Citi August 2008 - September 2010
Philadelphia University January 2003 - December 2007
Skills
Project Management, Proposal Writing, Management, Contract Negotiation, Market Research, Research, Strategic Planning, Management Consulting, Microsoft Office, Public Speaking, Policy, Spanish, Business Strategy, English, Business Planning, French, Marketing, Analysis, Program Management, Economic Development, SAP ERP, MS Excel Pivot Tables, Customer Service
Education
Florida International University - College of Business Administration 2011 — 2012
Master, International Business
Philadelphia University 2003 — 2007
Bachelor of Sciences, International Business & Finance
Lycée Français de New York
VyStar Credit Union August 2007 - Present
Best Buy May 2005 - August 2007
Citi August 2006 - January 2007
Skills
Microsoft Office, Microsoft Windows 98, Ten Key, Miser (FSBA), Typing, Organizational..., Innovative Problem..., Team Leadership, Independent Thinker
Education
Florida Community College at Jacksonville 2008 — 2012
Stanton College Preparatory 2001 — 2005
Citi 2012 - Present
Roundhouse Recruiting 2012 - 2012
Community Hospice of Northeast Florida 2012 - 2012
EverBank 2011 - 2012
Wells Fargo 2004 - 2011
Robert Half 2003 - 2004
Merrill Lynch 1994 - 2003
Skills
Talent Acquisition, Internet Recruiting, Talent Management, Recruiting, Applicant Tracking..., Personnel Management, Workforce Planning, Onboarding, Executive Search, College Recruiting, Benefits Negotiation, Leadership, Sourcing, Sales, Technical Recruiting, Contract Recruitment, Banking, Customer Service, Temporary Placement, Coaching, Management, HR Strategy, Public Speaking, Business Development, Training, Staffing Services, Microsoft Office, Employee Relations, Requisition Management, Account Management, LinkedIn Recruiter, Job Descriptions, Social Media, Networking, Business Networking, Strategic Hiring, Sales Hiring, Hiring Practices, Hiring, Taleo, Cold Calling, Screening Resumes, New Hire Orientations, Time Management, Client Relationships..., Resume Writing, Client Relations, LinkedIn Training, Extending Offers, Offer Development
Education
Florida State College at Jacksonville
University of North Florida
Florida Career College May 2012 - August 2012
Bank of America Merrill Lynch August 2010 - April 2012
Citi January 2008 - May 2009
Education
Florida State College at Jacksonville 2007 — 2009
Associate of Arts (A.A.), 3.54
The Coca-Cola Company July 2013 - February 2015
Citi August 2003 - October 2009
GC Services January 2003 - July 2003
Safety Harbor Resort and Spa October 1999 - December 2000
Moevenpick Hotels & Resorts October 1988 - April 1997
Skills
Vendor Management, Employee Relations, Financial Reporting, Compliance, Staff Development, Teacher Training, Bilingual Proficiency, Strategic Planning, Resource Allocation, Business Analysis, Market Research, Inventory Control, Purchasing Processes, Purchasing Negotiation, Operating Budgets, Budget Monitoring, Project Management, Process Improvement, Web Design, Desktop Publishing, SAP, Procurement, Purchasing, Analysis, Management, Budgets, Finance, Human Resources, Accounting, Accounts Payable
Education
Florida Metropolitan University 2003 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.67
Florida Metropolitan University 2001 — 2003
Associate of Science (AS), Computer Technology/Computer Systems Technology, 4.0
Citi April 2006 - Present
Citi August 2003 - April 2006
Citi April 1999 - August 2003
Skills
Word, Excel, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Credit Cards, Strategic Planning, Team Leadership, Risk Management, Process Improvement, Project Management, System Administration, Accounting, Banking, Program Management, Microsoft Office, Team Building, Budgets, Inventory Management, Customer Satisfaction, Windows, Supervisory Skills, Training, Operations Management, Management, Negotiation, Product Development, Leadership, Business Strategy, Coaching, Analysis, Credit, Retail, Financial Analysis, Business Analysis, Data Analysis, Time Management, Strategy, Human Resources, Forecasting, Policy, Business Planning, Leadership Development, Project Planning
Education
Florida Community College at Jacksonville
Wells Fargo Advisors, LLC January 2012 - Present
HSBC Securities September 2005 - January 2012
Citi April 1996 - August 2005
Education
Florida International University - College of Business Administration
Bachelor of Arts (BA), Business Administration and Management, Finance
Moffitt Cancer Center August 2007 - Present
Citi August 2002 - August 2007
Citi August 2001 - August 2002
Citi August 1999 - August 2001
Skills
Fully bilingual English, Medical Terminology, Operations Management, Healthcare Management, Spanish, Banking, Quality Management, Process Improvement, Quality Improvement..., DMAIC, Team Building, Department Budgeting, Leadership, Management, Coaching, Project Management
Education
Florida Metropolitan University 1998 — 2001
Master's degree, International Business
University of South Florida 1991 — 1994
Bachelor of Science (B.S.), Business Administration and Management, General
Citi July 2015 - Present
Citi October 2013 - Present
Chase March 2010 - May 2013
Bank of America December 2006 - February 2010
Wells Fargo August 2006 - December 2006
Skills
Customer Service, Consumer Banking, Compliance, Sales, Bilingual-English/Spanis..., Investment Banking, Loan Origination, Loans, Credit, Mortgage Lending, Finance, Retail Banking, Risk Management, Investments, Cross Selling, Financial Services, Credit Analysis, Mutual Funds, Consumer Lending, Portfolio Management, Relationship Management, Commercial Banking, Cash Management, Mortgage Banking, Credit Risk, Refinance, Financial Risk, Residential Mortgages, AML, Credit Cards, Wealth Management, Operational Risk, Branch Banking, FHA, Lines Of Credit, Funding, Financial Advisory, Fixed Income, Bonds, Operational Risk..., Retirement Planning
Education
Florida International University - College of Business Administration 2006 — 2008
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
University of Wisconsin-Green Bay 2000 — 2004
Bachelor's degree, Information Science/Studies
Wells Fargo 2012 - Present
HSBC January 2010 - December 2011
Citi June 2004 - August 2008
Skills
Intl Relationship..., Series 7, Series 63, Fixed Income, Mutual Funds, Asset Allocation, Asset Management, Equities, Investment Banking, Securities
Education
Florida International University - College of Business 2004 — 2006
Bachelor's degree, Business Administration
Citi February 2007 - Present
Education
Florida State College at Jacksonville
Citi January 2010 - Present
Skills
Banking, Risk Management, Credit, Financial Services, Financial Risk, Credit Cards, Credit Risk, Retail Banking, Finance, Financial Analysis
Education
Florida Community College at Jacksonville
Citi July 2015 - Present
t-mobile April 2014 - July 2015
Wells Fargo May 2010 - March 2013
PrinthouseUSA.com May 2007 - May 2010
Skills
Customer Service, Sales, Retail, Microsoft Office, Customer Satisfaction, Microsoft Word, Bookkeeping, Collections
Education
Florida International University 2015 — 2017
Bachelor's degree, Accounting & Finance
Florida National University 2013 — 2014
Associate of Arts (AA)
Citi 2009 - Present
J.P. Morgan 2002 - 2009
Education
Florida Southern College 1997 — 2002
Bachelor of Applied Science (BASc), Mass Communication/Business Administration