Citi Company
Industry: Financial services company
DescriptionCitibank is the consumer division of financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York. Citibank provides credit cards, mortgages, personal loans, commercial loans, and lines of credit. Headquarters: New York City, New York, United States CEO: Barbara J. Desoer (Apr 1, 2014–) Parent organization: Citigroup Founded: June 16, 1812, New York City, New York, United States Subsidiaries: Citibank India, CitiMortgage Inc, Citibank Vietnam,
Citi List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Citi. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,894 Citi employees in database. Find out everything there's to know about Citi employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Citi Employees
Renovation Nation Inc Sales and Marketing ManagerRenovation Nation IncMay 2014 - Present
Citi March 2015 - April 2015
Tax Defense Network August 2014 - October 2014
Kaplan College January 2014 - May 2014
Exit Realty 2013 - 2014
Exit Realty 2013 - 2014
PHH Mortgage June 2012 - 2013
Big Picture Services April 2004 - June 2012
U. S. Navy March 1983 - October 1995
Skills
Credit, Loans, FHA, Refinance, Mortgage Lending, Residential Mortgages, Microsoft Office Suite, Customer Service, Microsoft Office, Sales, Training, Sales Management
Education
Florida State College at Jacksonville 2003 — 2005
Associate's degree, Business Administration and Management, General
Patricia Stevens Career College and Finishing School
Certificate, Public Relations
Citi 2012 - 2014
Citi 2010 - 2012
Citi 2006 - 2010
Florida Housing Finance Corporation 2003 - 2005
Florida Housing Finance Corporation 2001 - 2003
H&R Block 1999 - 2001
Skills
KYC, Fraud, OFAC, Financial Services, Internal Audit, Banking, Risk Assessment, Risk Management, Due Diligence, Quality Assurance, Investigation, Certified Fraud Examiner, AML, Finance, Microsoft Office, Enterprise Risk..., Private Banking, Asset Management, Private Investigations, Anti Money Laundering, Financial Analysis
Education
Association of Certified Anti-Money Laundering Specialists
Certified Anti-Money Laundering Specialist, Anti-Money Laundering / Combating Terrorist Financing
Management and Strategy Institute
Six Sigma Yellow Belt Certified (SSYBC), Six Sigma
Association of Certified Fraud Examiners
Certified Fraud Examiner (CFE), Fraud, Accounting, Legal Aspects, Ethics, Criminology
University of West Florida
MPA, Public Administration, Criminal Justice concentration
Florida State University
BS, Criminology
Pensacola State College
AA, Liberal Arts
Citi 2011 - Present
Walmart 2009 - August 2011
Education
Florida State College at Jacksonville 2011 — 2016
Raymond James Financial, Inc. August 2015 - Present
Citi October 2014 - August 2015
The Bank of Tampa January 2014 - August 2014
SunTrust Bank April 2013 - November 2013
The Westin Tampa Bay; Impact Properties, Inc. October 2012 - April 2013
eTax Partners January 2012 - April 2012
ARI Global, Inc March 2011 - October 2011
eTax Partners December 2010 - March 2011
David G Chiodo & Associates May 1999 - August 2005
Skills
Anti Money Laundering, Compliance, Data Analysis, Banking, Commercial Banking, Investment Banking, Customer Service, Leadership, Management, Sales, Marketing, Social Networking, Technology, CRM, Social Media, LinkedIn, Facebook, Public Speaking, Network Manager, Time Management, Internal Audit, Quality Assurance, Financial Analysis, Analysts
Education
Florida State University 2007 — 2010
Humanities, Business/English
Citi September 2015 - Present
Florida Department of Children and Families February 2014 - September 2015
Florida Department of Economic Opportunity March 2012 - February 2014
Justice Administrative Commission October 2009 - March 2012
Italy-America Chamber of Commerce Southeast, Inc May 2007 - September 2010
University of Miami - College of Arts and Sciences August 2008 - September 2009
Coral Gables Chamber of Commerce September 2007 - May 2008
University of Miami Miller School of Medicine July 2006 - September 2007
Governor's Office of Tourism, Trade, and Economic Development 2005 - 2006
Skills
Spanish, Italian, Microsoft Office 2007, Research, Public Speaking, Event Planning, PowerPoint, Social Media, Microsoft Office, Public Relations, Editing, Non-profits, Microsoft Excel, Public Policy, Media Relations, Nonprofits, Leadership, Program Management, Analysis, Policy, Community Outreach, Government, Policy Analysis, Management
Education
Thomas M. Cooley Law School
Doctor of Law (JD)
Florida State University 2010 — 2013
MPA, Public Administration
University of Miami 2006 — 2008
MA, International Administration
Florida State University 2002 — 2005
BS, International Affairs
Bloomberg LP September 2014 - Present
The Concord Advisory Group, Ltd. December 2013 - June 2014
LSH Consulting September 2012 - December 2013
Citi August 2008 - May 2012
Citi July 2002 - August 2008
Valenzuela Capital April 2001 - March 2002
River Rock Capital Management, L.P. September 2000 - February 2001
Citi December 1996 - September 2000
Price Waterhouse Management Consultants September 1995 - December 1996
Wellfleet Communications June 1994 - August 1994
Skills
Financial Modeling, Equities, Hedge Funds, Equity Research, Fixed Income, Investments, Data Analysis, Fundamental Analysis, Chartered Financial..., Microsoft Excel
Education
Vanderbilt University - Owen Graduate School of Management 1993 — 1995
Master of Business Administration (MBA), Accounting and Finance
Florida State University 1985 — 1989
Bachelor of Science (BS)
Citi July 2015 - Present
Citi September 2006 - Present
Citi April 2002 - August 2006
Citi October 2000 - March 2002
Skills
Microsoft Applications, Business Requirements, Requirements Gathering, Visio, Business Analysis, Project Management, Process Improvement, Credit Cards, Internet, User Acceptance Testing, Mobile Applications, Mobile Phone Apps, Mobile Phone Industry, Internet Banking, Management, Gaming Industry, Tennis, Windows & Mac operating..., Financial Services, SDLC, Risk Management, Call Centers, Banking, Requirements Analysis, Vendor Management, Software Documentation, Business Process..., Business Process, SharePoint, Testing, Analysis, Change Management, Troubleshooting, PMO, Project Delivery, Project Portfolio..., Customer Service, Operational Risk, Cards, Technical Support, IT Strategy
Education
Florida Community College at Jacksonville 1996 — 1997
Citi December 2006 - Present
Carley Corporation June 2006 - December 2006
Blue Cross Blue Shield of Florida June 2003 - June 2006
Skills
Needs Analysis, Blended Learning, Instructional Design, Learning Management, E-Learning, Adult Education, Performance Improvement, Performance Consulting, Organizational..., Leadership Development, Organizational..., Technical Writing, Staff Development, Higher Education, Process Improvement, Leadership, Workshop Facilitation, Public Speaking, Employee Training, Human Resources, Team Building, Instructor-led Training, Training
Education
Florida State University 2000 — 2002
Master of Science, Instructional Systems
Florida State University 2000 — 2002
Master of Science, Adult Education
Florida State University 1997 — 1999
Bachelor of Science, Psychology
Citi January 2015 - Present
Bank of America June 2013 - April 2014
Tsunami Sushi & Hibachi May 2011 - August 2011
Museum of Science and Industry February 2008 - May 2008
Skills
Banking, Credit, Loans, Credit Analysis, Retail Banking, Commercial Banking, Mortgage Lending, Credit Risk, Cash Management, Financial Analysis, Commercial Lending, Portfolio Management, Loan Origination, Consumer Lending, Finance, Small Business Lending, Mortgage Banking, Cross Selling, Financial Modeling, Financial Risk
Education
Florida State University 2010 — 2014
Bachelor's Degree, Finance
Citi March 2015 - Present
CitiFinancial May 2006 - June 2011
Bank of America February 2003 - April 2006
Skills
Customer Service, Leadership, Research, Team Building, Microsoft Excel, Microsoft Office, Management, Strategic Planning, PowerPoint, Public Speaking, Project Management, Sales, Marketing, Social Media, Microsoft Word
Education
Florida State College at Jacksonville 1986 — 1988
Business, Management, Marketing, and Related Support Services
St. Vincent Medical Center March 2014 - Present
Memorial Hospital Jacksonville July 2012 - March 2014
Signature Healthcare July 2009 - July 2012
TERRACE OF FLEMING ISLAND February 2008 - July 2009
Citi March 2007 - May 2007
Bank of Ghana September 1993 - July 2006
Skills
Nursing, Acute Care, Critical Care, BLS, Patient Safety, ACLS, Inpatient, Home Care, Medical-Surgical, Hospitals, Healthcare Management, Patient Education, IV, Wound Care, Nursing Education
Education
Florida State College at Jacksonville 2007 — 2011
Associate of Science (A.S.), Registered Nurse/ Licensed Practical Nurse
University of Ghana 2002 — 2006
Bachelor of Arts (B.A.), PHYSCOLOGY AND HUMAN RESOURCE
Deloitte June 2015 - Present
Citi May 2014 - July 2014
The Florida Senate, Office of Senator Anitere Flores January 2012 - April 2013
Trail Animal Hospital May 2011 - August 2012
Skills
Experience working with..., Experience working with..., Spanish-speaking, Accounting, Data Analysis, Microsoft Office, Microsoft Word, Time Management, Microsoft Excel, Spanish, PowerPoint, Social Media, Leadership, Event Planning
Education
Florida State University 2011 — 2015
Bachelor's Degree, Accounting, 3.85
Our Lady of Lourdes Academy 2008 — 2011
Citi November 2014 - Present
United States Army Reserve May 2011 - Present
Voya Financial June 2014 - June 2015
America's Thrift Stores May 2012 - June 2014
Florida Army National Guard April 2002 - May 2011
AT&T Mobility January 2004 - December 2007
Skills
Microsoft Office, Management, Production Managment, Project Management, Retail Sales, Analysis, Security Clearance, Employee Training, Sales, Customer Service, Payroll, Inventory Management, PowerPoint, Microsoft Word, Microsoft Excel, Recruiting, Intelligence
Education
Florida State University 2007 — 2011
Baccalaureate of Arts, International Relations and Affairs
Florida State University 2007 — 2011
Baccalaureate of Arts, History
Universität Wien 2008 — 2008
German Language and Literature
Citi April 2013 - Present
University of Phoenix January 2009 - Present
Citi April 2012 - March 2013
avVenta Worldwide for Citi August 2011 - April 2012
EverBank October 2009 - August 2011
The Suddath Companies August 2005 - October 2009
The Suddath Companies August 2004 - August 2005
St. John & Partners Advertising and Public Relations November 2003 - August 2004
Skills
Digital Marketing, Online Advertising, Email Marketing, Integrated Marketing, Direct Marketing, Advertising, Project Management, Marketing, Leadership, Marketing Communications, Marketing Strategy, Public Relations
Education
Florida State University 2002 — 2003
Master of Science in Integrated Marketing Communication
Citi March 2014 - Present
CIT November 2011 - March 2014
JWT November 2010 - November 2011
JWT January 2008 - December 2010
McRae Communications March 2004 - January 2008
Skills
Marketing Strategy, Advertising, Digital Marketing, Social Media Marketing, Marketing Communications, Strategy Development, SEM, Digital Media, Program Management, Project Management, SEO, Content Strategy, Marketing Management, Email Marketing, Consumer Marketing, Google Analytics, Integrated Marketing, Financial services..., Strategy, Brand Management, B2B Marketing, CRM, Marketing, Online Marketing, Lead Generation, Management, Social Media, Online Advertising, B2B, Strategic Communications, Direct Mail, Public Relations, Interactive Marketing, Digital Strategy, Direct Marketing, Mobile Marketing
Education
Florida State University 2001 — 2004
BA
Neytha's Legal Document Services November 2011 - Present
Pendergast & Associates, P.C. November 2011 - January 2013
Citi August 2005 - May 2010
Skills
Litigation, Commercial Litigation, Legal Research, Civil Litigation, Legal Assistance, Legal Writing, Courts, Personal Injury, Legal Advice, Intellectual Property, Corporate Law, Arbitration, Westlaw, Family Law, Litigation Support, Appeals, Dispute Resolution, Trials, Criminal Law, Pleadings, Mediation, Banking, Foreclosures, Mortgage Servicing, Fraud, Lexis
Education
Washington Online Learning Institute 2007 — 2010
Associate's degree, Paralegal
Florida State College at Jacksonville
Pre Law
Citi January 2014 - Present
Accenture October 2011 - December 2013
Burdette Ketchum October 2010 - September 2011
Firehouse Subs® February 2009 - October 2010
St. John & Partners September 2004 - February 2009
Skills
Social Media Marketing, Production Support, Advertising, Digital Marketing, Email Marketing, Integrated Marketing, Marketing Communications, Online Advertising, Social Media, Direct Marketing, Marketing, Online Marketing, Marketing Strategy, Corporate Communications
Education
Florida State University 1999 — 2003
Bachelors, Business
Citi May 2015 - Present
Citi 2014 - Present
Transamerica 2011 - 2014
Transamerica 2006 - 2014
Transamerica 1999 - 2011
Transamerica 1998 - 1999
Skills
Process Improvement, Business Analysis, Management, Vendor Management, Insurance, Leadership, Team Building, Program Management, Project Management, Strategic Planning, Analysis, Business Process, Business Process..., Coaching, Financial Services, Product Development, Team Leadership, Risk Management, Budgets, Customer Service, Training, Marketing, Leadership Development, Recruiting, Operations Management, Requirements Gathering, SDLC, Strategy, System Testing, User Acceptance Testing, Software Documentation, Call Centers, Performance Management, Talent Management
Education
University of Phoenix 2000 — 2001
Master of Arts, Organizational Management
Florida State University 1992 — 1995
Bachelor of Arts (BA), International Affairs
Florida State University 1992 — 1995
Bachelor of Arts (BA), Religion/Religious Studies
Citi November 2014 - Present
FSV Payment Systems March 2012 - July 2014
ING 2007 - 2012
Residential RealEstate Review 2006 - 2007
Metris Companies (HSBC) 2005 - 2006
Citizens Property Insurance 1999 - 2005
Citibank (Banamex USA) 1999 - 2000
Citigroup 1991 - 1998
Skills
Process Improvement, Call Center, Customer Relations, Administration, Policy, Training, System Administration, Customer Service, Employee Benefits, Operations Management, Call Centers, Management, Customer Satisfaction, Insurance, Human Resources, CRM, Recruiting, Leadership, Coaching, Team Leadership, Employee Training, Project Management, Budgets, Vendor Management
Education
University of North Florida 1986 — 1991
Bachelor of Arts, Education
Florida Community College at Jacksonville
Associate Arts, Education
Citi October 2013 - Present
Citi November 2007 - October 2013
Citi March 2005 - November 2007
Citi January 2002 - March 2005
Citi January 2000 - January 2002
Enterprise Integration January 1999 - January 2000
Merrill Lynch January 1997 - January 1999
Reflectone Training Systems January 1994 - January 1997
United States Marine Corps August 1989 - November 1994
Skills
SDLC, Strategy, Vendor Management, Enterprise Architecture, Business Analysis, IT Strategy, Outsourcing, Program Management, PMO, Leadership, DevOps, IT Management, Risk Management, Project Portfolio..., Disaster Recovery, Business Continuity, Integration, PMP, ITIL
Education
Saint Leo University 2006 — 2007
BS, Criminal Justice, Forensic Psychology
Florida Community College at Jacksonville 1993 — 1995
AA, Pre-Med
Military Technical Training 1990 — 1991
CERT, Electrical Engineering
Internal Revenue Service April 2010 - Present
Black Pearl Strategies January 2011 - October 2014
Citi August 2001 - January 2010
Regis Corporation January 2006 - June 2006
Skills
Cosmetology, Beauty Industry, Hair Cutting, Hair Extensions, Hair Care, Salons, Merchandising, Fashion
Education
University of Missouri-Kansas City 2010 — 2015
Bachelor's Degree, Psychology
Florida State College at Jacksonville 2003 — 2009
Associate's Degree, Business Administration and Management, General
Franklin Templeton Investments September 2014 - Present
Betterment June 2013 - September 2013
Citi November 2011 - October 2012
Skills
Analysis, Financial Modeling, Microsoft Excel, R, Econometrics, Time Series Analysis, Economics, Finance, Risk Management, Data Analysis, Portfolio Management, Forecasting, Financial Analysis, Data Mining
Education
Rutgers University-New Brunswick
Master of Science (M.S.), Financial Statistics and Risk Management
Florida State University
Master of Science (M.S.), Applied Economics
Florida State University
Bachelor of Arts (B.A.), Economics
Duval County Public Schools December 2013 - Present
Keller Williams Jacksonville Realty October 2013 - Present
UF Health Jacksonville March 2004 - September 2013
Comcast Cable September 1997 - January 2004
Citi May 1991 - September 1997
Skills
Public Relations, New Hire Orientations, Public Speaking, Healthcare, Team Leadership, Public Administration, Management, Management Development, Cross-functional Team..., Organizational..., Human Resources, Temporary Placement, PeopleSoft, Staff Development, Interviews, Project Management, Employment Law, Management Consulting, Healthcare Recruiting, Experience working in a..., OFFCP, EEO Investigations, Management Training, Interview Training, Assessment Building, ADP, HR Policies and..., Professional..., Student Professonal..., Teaching, Training Delivery, Lesson Planning
Education
Webster University 2012 — 2014
Master's degree (current), Human Resources Management/Personnel Administration, General
Florida State University
Bachelor of Arts (BA), Visual and Performing Arts
Fanatics, Inc. March 2011 - Present
PaySpan, Inc. May 2008 - March 2011
Self / Employed July 2006 - May 2008
Citi July 1999 - July 2006
Skills
Performance Testing, Test Automation, Quality Assurance, Software Quality..., Microsoft SQL Server, Microsoft Office, SQL, SQL Server Management..., Test Methodologies, User Acceptance Testing, Regression Testing, Manual Testing, Test Management, Test Cases, Test Planning, System Testing, Performance Analysis, C#, IIS, Windows 7, Windows Server, Defect Tracking, Defect Life Cycle, Risk Assessment, Risk Analysis, Annual Reviews, Peer Reviews, Performance Reviews, Root Cause Analysis, Web Applications, Business Requirements, Black Box Testing, Testing, TFS, Integration Testing, Analysis, Test Strategy, Test Execution, Exploratory Testing, Test Estimation, Scrum, Load Testing, System Integration..., SDLC, Risk Based Testing, Functional Testing, Agile Methodologies, Web Testing, Visio, Visual Studio
Education
Florida Community College at Jacksonville 2010 — 2015
Citi 2013 - Present
New York University/Polytechnic Institute 2007 - Present
The Bank of New York Mellon 2007 - 2012
Bear Stearns 1996 - 2006
Wasserstein, Perella & Co., Inc., 1994 - 1995
Nikko Securities Company International, Inc 1993 - 1994
Bankers Trust 1985 - 1993
EF Hutton & Company 1979 - 1985
Skills
Derivatives, Treasury, Capital Markets, Hedging, FX, Structured Products, Funding, Fixed Income, Interest Rate..., Valuation, FX Options, Trading, Equities, Risk Management, Bonds, Securities, Financial Risk, Investments
Education
Florida State University 1975 — 1978
BS, Finance
Citi May 2014 - Present
Accenture (avVenta Worldwide is now part of Accenture) April 2012 - Present
The Suddath Companies April 2008 - May 2012
Skills
Social Media, Social Media Marketing, Advertising, Digital Marketing, Public Relations, Marketing, Corporate Communications, SEO, Email Marketing, Copywriting, Marketing Strategy, Event Planning, Facebook, Marketing Communications, Customer Service, Integrated Marketing, Leadership, Management, Online Marketing, Press Releases, Social Networking
Education
University of North Florida 2005 — 2007
Communications, Public Relations
Florida State University 2003 — 2005
RoundPoint Financial Group July 2010 - Present
Citi March 2010 - July 2010
Fannie Mae August 2008 - March 2010
Fannie Mae November 2006 - July 2008
GMAC ResCap November 2005 - November 2006
GMAC-RFC April 2003 - November 2005
KBR May 2002 - December 2002
Homecomings Financial August 1997 - August 2000
Skills
Mortgage Lending, Business Intelligence, Valuation, Financial Modeling, Loan Servicing, Risk Management, Portfolio Management, Loss Mitigation, Credit, Mortgage Banking, Mortgage Servicing, Banking, Asset Managment, Loans, Financial Analysis, Loan Origination, Investments, FHA
Education
Texas A&M University - Mays Business School 2000 — 2002
MBA
Florida State University 1993 — 1997
BA, English/Economics
Cintas May 2013 - December 2014
Cintas February 2012 - May 2013
Catering by Liz Grenamyer March 2003 - June 2011
Fairbanks Capital December 2002 - December 2003
Citi February 1999 - December 2002
Skills
Fire Protection, Microsoft Excel, Microsoft Office, Fire Extinguisher, Strategic Planning, New Business Development, Sales, Negotiation, Account Management, Customer Service, Contract Negotiation, Budgets, Operations Management, Facilities Management, Purchasing, Project Management, Marketing
Education
Florida State College at Jacksonville 2014 — 2016
Management and Supervision, Management and Supervision
Florida State College at Jacksonville 1996 — 1998
Associate of Arts (A.A.), Office Management and Supervision
Citi July 2015 - Present
Citi October 2011 - July 2015
NorthgateArinso October 2008 - October 2011
Communication Services for the Deaf (CSD) 2007 - October 2008
Skills
Human Resources, Computers, Positive Team Player, Always Punctual, Willing to Go the Extra..., Reports, Oracle Reports, Training, Management, PeopleSoft, Payroll, Customer Service, Employee Benefits, Benefits Administration, Performance Management, Leadership, Personnel Management, Analysis
Education
Florida State University
Bachelor of Arts (B.A.), Computer Science
Florida State College at Jacksonville 2010 — 2014
Associate in Arts, General Education
Florida State College at Jacksonville 2007 — 2014
Associate of Science (A.S.), Architectural Design
Citi July 2014 - Present
SNI Companies February 2014 - Present
Charlotte County October 2013 - February 2014
Ginormous WebWorks March 2008 - March 2011
Leading 3dg3 Technologies 2005 - 2008
General Mortgage Corp. of America 2004 - 2004
Axcelerant 1999 - 2002
Skills
Network Administration, Information Security, Telecommunications, Network+, Project Management, IT Security..., IT Management, IT Project Management, Information Technology, VPN, Firewalls, Networking, CCNA, CISSP, WAN, Cisco Technologies, Security, Software Installation, Disaster Recovery
Education
Florida State University 2013 — 2015
Master of Science (MS), Management Information Systems
Hodges University 2010 — 2012
Information Systems Management, Computer and Information Systems Security/Information Assurance, 3.93
ITT Technical Institute-West Covina 1995 — 1997
Associate's degree, Electrical and Electronics Engineering, 3.7
Citi May 2014 - Present
Citi May 2011 - April 2014
Convergys December 2007 - May 2011
Skills
Financial Reporting, Budgets, Financial Analysis, Financial Modeling, Managerial Finance, Accounting, Forecasting, Strategic Financial..., Risk Management, Microsoft Excel, Finance, Essbase, TM1, Deal Maker, Deal Execution, Analysis, Variance Analysis, Corporate Finance, Sarbanes-Oxley Act, Hyperion Enterprise, Internal Controls, Financial Accounting, Valuation, Hyperion, Financial Planning
Education
Florida State University 2002 — 2006
BS, Applied Economics
Citi June 2013 - Present
Cade & Associates Advertising July 2008 - Present
Dynamic Technology Services, Inc. August 2010 - June 2013
Cade & Associates Advertising August 2006 - July 2008
New Orleans Public Schools March 2003 - August 2005
Skills
ColdFusion, jQuery, SQL Server, MySQL, HTML + CSS, Photoshop, Web Development
Education
Florida State University 1997 — 2001
BS, Information Studies
Children's Home Society of Florida December 2014 - Present
Three Angels Children's Relief December 2013 - December 2014
Mentor Leaders May 2013 - December 2013
Capital City Youth Services August 2012 - May 2013
Florida Department of Children and Families July 2011 - May 2012
Aucilla Christian Academy August 2010 - May 2011
United Solutions August 2008 - April 2010
Trinity Christian Academy August 2007 - May 2008
Citi August 2006 - August 2007
Citi July 2003 - September 2005
Skills
Organizational..., Multitasking Skills, Teamwork, Customer Service, Leadership, Highly self-motivated, Fundraising, Management, Communication, Editing, Spanish, Teaching, Microsoft Word
Education
Liberty University 2011 — 2013
Master of Arts (M.A.), Mental Health Counseling/Counselor
Trinity Baptist College 2006 — 2008
Bachelor of Arts (B.A.), Secondary Education and Teaching
Palabra de Vida Argentina 2005 — 2006
Certification, Spanish Language
Florida Community College at Jacksonville 2003 — 2005
Associate of Arts (A.A.), Education
Maranatha Christian School 2000 — 2003
High School Diploma, General Studies
FSU Student Investment Fund August 2015 - Present
Citi May 2013 - July 2013
Impact Medical Solutions June 2012 - February 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Sales, Microsoft Office, Public Speaking, Social Networking
Education
Florida State University 2015 — 2016
Master’s Degree, Finance
Florida State University 2011 — 2015
Bachelor's Degree, Finance and Applied Economics, 3.83 GPA
Citi May 2015 - Present
NGA Human Resources January 2015 - May 2015
NGA Human Resources June 2010 - January 2015
Convergys May 2010 - June 2010
Convergys February 2007 - April 2010
Convergys Corporation (HRM division) May 2006 - January 2007
United States Department of Defense October 2005 - May 2006
Towers Perrin - TPAS May 2004 - March 2005
CitiStreet January 1999 - May 2004
Skills
Employee Benefits, Benefits Administration, Payroll, Vendor Management, HRIS, Performance Management, Personnel Management, SAP HR, Management, HR Transformation, Human Resources, SAP, Employee Engagement, SAP R/3, SAP Portal, Expatriate Management, HRO, SAP ERP, Global Mobility, Pension Administration, Retirement Benefits, Process Improvement, Change Management
Education
Florida State College at Jacksonville 2012 — 2015
Bachelor of Business Administration, Human Resources
Florida State College Jacksonville 2011 — 2012
Associates, General Studies
University of Phoenix - Jacksonville Campus 2002 — 2004
None, eCommerce
Masterpiece Glass January 2015 - Present
Austin Energy January 2014 - January 2015
Wilsonart February 2013 - July 2013
Citi August 2005 - October 2012
Zagat Survey 2005 - 2005
Aurora Productions - Broadway 2004 - 2005
LAByrinth Theatre Company 2004 - 2005
Herberger Theater Center 2003 - 2004
Florida State University 1995 - 2003
Social Circle Theatre 2000 - 2001
Skills
Stained Glass, Visual Arts, Marketing, Event Planning, Theatre, Event Management, Project Management, Management, Budgets, Musical Theatre, Production Management
Education
Florida State University 2001 — 2004
Masters of Fine Arts, Theatre/Theatre Arts Management, 4.0
Florida State University, School of Theatre 1995 — 2007
Bachelor of Arts (B.A.), Emphasis in Stage Management
Tallahassee Community College 1993 — 1995
Associate of Arts (A.A.), Graduated with AA degree before finishing high school
Align Networks August 2014 - Present
Citi August 2013 - August 2014
GameStop September 2006 - December 2011
Skills
Customer Service, Sales, Operations Management, Employee Training, Fraud Detection, Supervisory Skills, Communication, Appointment Scheduling, Inventory Management, Cash Management, Interpersonal Skill, Job Coaching, Finance, Management, Customer Experience, Credit, Risk Management, Analysis, Microsoft Office, Financial Analysis, Leadership, Data Analysis, Data Entry
Education
Florida State College at Jacksonville 2006 — 2018
Bachelor's Degree, Business Management
Sandlewood High School 2002 — 2005
High School, Basic studies, 3.0 GPA
Citigroup September 2011 - Present
Citigroup June 2015 - Present
Citigroup September 2013 - May 2015
Citigroup, NA 1990 - 2012
Citi August 2002 - August 2011
Skills
Citigroup, Credit Cards, Series 7, Regulatory Affairs, Audit, Internal Controls, Six Sigma, Project Management, Compliance, Credit, Process Improvement, Vendor Management, Risk Management, Call Center, Credit Risk, Portfolio Management, Auditing, Banking, Financial Services, Financial Risk, Operational Risk, Loans, Business Process..., AML, Business Analysis, Project Delivery, Customer Experience, Operational Risk..., Securities, Call Centers, Retail Banking
Education
Florida Community College at Jacksonville
Marquette University
Bachelor of Arts (BA), English Language and Literature, General
Citi August 2015 - Present
Tribridge January 2014 - July 2015
ISC August 2013 - December 2013
Skills
Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft Office, Microsoft Project, Visio, Microsoft Visual Studio..., Spanish, Microsoft Office..., Office 365, C++, Payroll, Databases, MS Project, Employee Benefits, Access, Project Management, Business Analysis, Business Intelligence, Cloud Computing, Customer Service, ERP, Enterprise Software, Leadership, Public Speaking
Education
Florida State University
Bachelor of Science (BS), Management Information Systems
Merrill Lynch May 2015 - Present
Citi September 2013 - May 2015
Citi January 2012 - March 2014
Pier 1 Imports July 2011 - March 2012
Skills
Business Analysis, eWFM, Avaya CMS Supervisor, Team Leadership, Aceyus / DASH, Microsoft Office, Terminal Emulator, Coaching, Customer Service, Financial Services
Education
Florida State College at Jacksonville 2009 — 2011
Associate of Arts (AA), Accounting and Business/Management
Robert E Lee High School 2007 — 2011
High School Diploma, Early College Program
Hyundai Capital America/Ultimate Staffing June 2014 - Present
Wells Fargo January 2013 - July 2013
Bank of America November 2010 - December 2012
JPMorgan Chase June 2009 - September 2010
Citi October 2006 - June 2009
Mark one holdings LLC September 2005 - September 2006
Skills
Banking, Microsoft Office, Microsoft Excel, Risk Management, Financial Analysis, Credit, Mortgage Lending, Loans, Microsoft Word, Residential Mortgages, Outlook, Credit Cards, Call Centers, VA loans, Mortgage Banking, FHA
Education
nathan bedford forrest high school 1990 — 1994
high school diploma
Florida Community College at Jacksonville
Music Theory / general studies
EverBank June 2009 - Present
Mortgage business 2001 - 2015
EverBank December 2002 - June 2009
Fairbanks Capital July 2002 - December 2002
Citi April 2001 - June 2002
Landstar July 2000 - March 2001
Florida Blue October 1989 - February 2000
Skills
Mortgage Banking, Banking, Credit, Loan Origination, Residential Mortgages, Credit Analysis, FHA, Mortgage Lending, Refinance, Customer Service
Education
Florida State College at Jacksonville
St. Johns River State College
AIDS Healthcare Foundation May 2015 - Present
AIDS Healthcare Foundation November 2012 - May 2015
A Prime Solution January 2011 - November 2012
Citi September 2009 - December 2009
Tetra Pak May 2008 - July 2009
Tetra Pak April 2007 - May 2008
Banco Continental May 2005 - July 2005
Skills
Human Relations, Candidate Generation, Training Assessment, Skills Assessment, Compensation Negotiation, Candidate Selection, Personality Testing, Human Capital Management, Recruitment Technology, Internet Recruiting, Recruitment/Retention, Talent Management, Talent Acquisition, Permanent Placement, Interviewing, Reference Checking, Candidate Assessment, Interview Preparation, Interview Coaching, Employee Benefits, Benefits Strategy, Staff Training, International Business, Employee Relations, Employee Handbooks, Performance Appraisal, Salary Negotiation, Supply Chain, Marketing Management, Business Relationship..., Performance Management, Compensation, HR Policies, Technical Recruiting, HRIS, Employee Engagement, HR Strategy, Workforce Planning, Latin America, Management Skills..., People Skills, Human Resources, Recruiting, Interviews, Deferred Compensation, Training, Onboarding, Applicant Tracking..., New Hire Orientations, Hiring
Education
Lynn University 2010 — 2010
MBA, Business Administration; Marketing
Western University 2004 — 2006
Bachelor, Management and Organizational Studies; Organizational Behavior and Human Resources
Florida State University 2003 — 2004
Liberal Studies
National Center for Housing Management May 2013 - Present
ARS National Services 2011 - 2012
Citi October 2007 - June 2011
Skills
Customer Service, Leadership, Team Building, Public Speaking, Strategic Planning, Budgets, Program Management, Marketing, Leadership Development, Nonprofits, Training, Call Centers
Education
Florida State College at Jacksonville 2005 — 2007
Associate's degree
Orange Park High School
Citi June 2015 - Present
First Coast Security February 2014 - Present
Year Up 2015 - 2015
Citi 2015 - 2015
Citi 2015 - 2015
Florida State College at Jacksonville 2014 - 2015
Sunrise Senior Living April 2013 - March 2014
Incomm November 2011 - February 2012
Skills
Ability to maintain..., Effective..., Proficient with..., Great communication..., Reliable, Bilingual (French and..., Microsoft Excel, PowerPoint, Public Speaking
Education
Florida State College at Jacksonville 2012 — 2016
Bachelor's Degree, Business Administration and Public Safety management
Ride4Us July 2013 - Present
Citi 2005 - 2013
Ally Financial Inc. 2008 - 2011
Skills
User Acceptance Testing, Quality Center, Quality Assurance, Test Planning, Software Quality..., SDLC, Test Management, Test Cases, Regression Testing, Testing, Test Automation, Agile Methodologies, Process Improvement, Waterfall, QTP
Education
Florida Community College at Jacksonville
Citi May 2015 - Present
Citi March 2013 - May 2015
Citi September 2010 - March 2013
Citi August 2009 - March 2013
Citi June 2007 - September 2010
Dillards March 2005 - June 2007
Skills
Graphic Design, Web Design, Computer Hardware, Customer Experience, Call Center, Credit, Relationship Management, Customer Service, Customer Satisfaction, Outlook, Banking, Sales, New Business Development, Social Media, Microsoft Office, Microsoft Excel, Adobe Creative Suite, User Experience, Strategic Planning, Analysis, Blogging, Call Centers, Leadership, Management, PowerPoint, Strategy, Team Leadership
Education
Florida Community College at Jacksonville 2011 — 2014
Bachelors of Science, IT Management
Florida Community College at Jacksonville
Associates in Arts, General Education
First American Financial Corporation March 2015 - Present
First American Title November 2012 - March 2015
John Casablancas Modeling and Career Centers January 2013 - June 2014
Related Industry 2011 - 2013
Wells Fargo June 2012 - October 2012
Bank of America December 2011 - March 2012
Acosta Sales & Marketing April 2008 - August 2011
Citi 2010 - 2011
Citigroup Properties Limited January 2009 - August 2010
LendingTree January 2006 - September 2007
Skills
Customer Service, Mortgage Lending, Management, Microsoft Excel, Retail, Loans, Policy, Real Estate, Microsoft Office 2007, Negotiation, Leadership, Sales, Training, Learning Management..., Refinance, Short Sales, Customer Satisfaction, Public Speaking, Outlook, Microsoft Office, Sellers, Performance Management, Underwriting, Marketing, Coaching, Project Planning, Teamwork, Property, Technical SystemsTesting, Mortgage, Excel, Escrow Closer, Lucid Chart, Visio, FAST ESP, Equator, Ramquest, Access, Microsoft SQL Server, SharePoint, LPS Desktop, MSP, Articulate Studio, WebEx, Strategic Planning, Team Building, Process Improvement, Social Media, Leadership Development
Education
Florida State College at Jacksonville 2012 — 2014
B.A.S., IT Management
Florida State College at Jacksonville 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General, B
Digital Risk April 2014 - November 2014
PNC May 2012 - December 2013
PHH Mortgage October 2011 - March 2012
Washington Mutual February 2009 - May 2009
Mike Shad Ford Lincoln Mercury July 2008 - December 2008
Ace Mortgage Funding July 2007 - July 2008
Citi September 2006 - July 2007
Skills
Mortgage Banking, Mortgage Lending, Residential Mortgages, Mortgage Underwriting, Commercial Mortgages, Real Estate, Credit Analysis, Lines Of Credit, Windows, LPS, LP, DU, Desktop Underwriter, Public Speaking, Underwriting
Education
Florida State College at Jacksonville 2000 — 2003
Jazz/Jazz Studies
Archbishop Curley High School 1996 — 2000
High School
Citi June 2015 - Present
Education Futures Group, LLC Vista College June 2013 - May 2015
ITT Educational Services, Inc. August 2009 - April 2013
Various Colleges & Universities 1983 - 2010
Shaffer Consulting & Management September 2004 - August 2009
Platts (a McGraw-Hill company) November 2008 - February 2009
Amylin Pharmaceuticals March 2008 - October 2008
Mitratech Holdings, Inc. June 2007 - March 2008
WiMax.com Broadband Solutions, Inc. December 2005 - June 2007
Taleo Corporation December 2004 - December 2005
Skills
Training, Program Management, Leadership, Strategy, Instructional Design, Project Management, Enterprise Software, Organizational..., Staff Development, Strategic Planning, Management, E-Learning, Change Management, Curriculum Development, Technical Writing, Strategic Partnerships, Consulting, Negotiation, Project Planning, Sales, Budgets, Higher Education, Selling Skills, Pricing, Acquisition Integration, Professional Services, Organizational..., Management Consulting, Account Management, Accreditation, Learning Management, Learning Management..., Contract Negotiation, Product Management, Educational Leadership, Program Development, Project Portfolio..., Sales Management, Content Management, Content Strategy, Quality Management, Educational Technology, Technical Training, Document Management, Employee Training, Curriculum Design
Education
Michigan State University 1983 — 1985
Masters, Telecommunication
Texas Tech University 1977 — 1979
Bachelors, Major: Economics; Double Minor: Math & English
Florida State University 1974 — 1977
Associates, Liberal Arts
University of South Florida 1972 — 1974
Coursework concurrent with high school, Engineering, Language, Physical Education
Gerdau Long Steel North America August 2004 - Present
VyStar Credit Union October 2003 - August 2004
Citi July 2001 - October 2003
A.G. Edwards & Sons, Inc. October 1999 - July 2001
St. John's 8 Theater 1999 - 2000
US Navy July 1989 - October 1999
Skills
Microsoft Office, Troubleshooting, Windows Server, IT Hardware Support, Software Installation, System Administration, Desktop Administration, 5S, TCP/IP, Active Directory, VMware vSphere, Continuous Improvement, Lean Manufacturing, Management
Education
Florida Community College at Jacksonville
Assoicate in Arts
Merrill Lynch November 2009 - December 2010
Merrill Lynch November 2007 - November 2009
Citi February 2006 - May 2007
Citi May 2004 - March 2006
Skills
Customer Service, Leadership, Microsoft Office, Public Speaking, Team Building, Project Management, Management, Training, Wealth Management, Social Networking, Financial Advisory, Social Media, Mutual Funds, Financial Planning, Microsoft Excel, Portfolio Management, Event Planning, Investments, Securities, Asset Allocation, Retirement Planning, Asset Management, Series 7, Operations Management, Sales, Vendor Management, Strategic Planning, Equities, Financial Services, Investment Advisory, PowerPoint, Process Improvement, Coaching, Account Management, Community Outreach, Relationship Management, Event Management, Social Media Marketing
Education
Florida State University 1994 — 2000
Bachelor's degree, Criminal Justice and Corrections
TD Ameritrade March 2015 - Present
E*TRADE Financial November 2012 - March 2015
Merrill Lynch June 2011 - November 2012
Citi March 2010 - April 2010
Education
Florida State University 2006 — 2010
Bachelor of Science, Finance
Citi May 2014 - Present
Accusoft May 2012 - May 2014
KForce Professional Staffing February 2008 - May 2012
National Healing Corporation August 2007 - February 2008
Challenge Financial Investors Corporation 2005 - 2007
London Study Center - Florida State University January 2005 - May 2005
Public Defender, Second Judicial Circuit 2003 - 2005
Skills
User Interface Design, Information Architecture, jQuery, .NET, C#, ColdFusion, PHP, CSS3, Photoshop, SQL, MySQL, HTML5, Telerik, HTML 5, JavaScript, Microsoft SQL Server, T-SQL, Software Development, SharePoint, Web Services, HTML, Databases, ASP, Web Development, Integration, Agile Methodologies, Web Applications, CSS, IIS, Business Intelligence, Subversion, Software Documentation, TFS, OOP, ASP.NET, SDLC, XML, Database Design, AJAX, Visual Studio, SSRS, Visual Basic, VB.NET, Architecture, ASP.NET MVC, XSLT, SOAP, Architectures, Unix, Scrum
Education
B.S., Florida State University
Bachelor of Science, Information Studies
Florida State University
Master of Science (M.S.)
M.S., Florida State University
Master of Science, Information Studies
Tampa General Hospital June 2013 - Present
University of South Florida January 2010 - July 2013
Citi October 2012 - June 2013
University of South Florida June 2012 - June 2013
University of South Florida July 2010 - July 2012
University of South Florida June 2008 - June 2010
Florida Public Schools July 2004 - June 2008
Skills
Event Planning, Higher Education, Student Affairs, Teaching, Curriculum Design, Public Speaking, Student Development, Music Education, Staff Development, Instructional Technology, Educational Leadership, Educational Technology, Classroom, Workshop Facilitation, Curriculum Development, Community Outreach, Career Counseling, Social Media, Social Networking, Leadership Development, Leadership, Coaching, Event Management, Organizational..., Facebook, Team Building, Program Development, Recruiting, Policy, Program Evaluation, Grant Writing, Volunteer Management
Education
University of South Florida 2008 — 2010
M.ED., Education
Florida State University 1999 — 2004
BME, Music Education
Tachht, Inc April 2015 - Present
The Alternate Accountant, Inc. March 2012 - Present
DDS Lab, LLC. January 2015 - March 2015
SitterCity 2015 - 2015
The Alternate Accountant 2012 - 2015
SNI Financial 2011 - 2015
Citi May 2014 - November 2014
Citi November 2013 - April 2014
Seaward Group USA July 2012 - October 2013
Accounting Results Inc December 2011 - May 2012
Skills
Accounts Payable, General Ledger, Accounts Receivable, Account Reconciliation, Payroll, Bookkeeping, Customer Service, Financial Accounting, Auditing, Microsoft Office, Financial Reporting, Peachtree, Cost Accounting, Accounting, Accruals, Invoicing, Balance, Access, SAP, Job Costing, Outlook, Fixed Assets, Journal Entries, Internal Controls, GAAP, PowerPoint, Variance Analysis, Data Entry, Forecasting, Cash Management, Payroll Taxes, Microsoft Excel, Microsoft Dynamics, AS400, Quickbooks, Mas 90, Excel, Word, Great Plains, Billing, Audit, Payroll Processing, Inventory Management, SOX, Hyperion, Financial Statements, Financial Statement..., Consolidated Financial..., Securities Lending, Finance
Education
Strayer University
Master of Business Administration (M.B.A.), Concentration in Accounting
Saint Leo University 2010 — 2011
Master of Business Administration (M.B.A.), Business Administration
Strayer University 2007 — 2009
Bachelor's Degree, Accounting, Summa Cum Laude Graduate
Florida State College at Jacksonville 1997 — 1999
Associate’s Degree, Business Administration
Orange Park High 1980 — 1983
General Academic Diploma
Citi August 2014 - Present
Ernst & Young January 2012 - August 2014
Skills
Certified Fraud Examiner, Forensic Accounting, Foreclosures, Risk Assessment, Fraud Detection, Team Leadership, Online Research, Fraud, Internal Controls, Sarbanes-Oxley Act, Accounting, Enterprise Risk...
Education
Florida State University 2009 — 2011
Bachelor of Science (B.S.), Applied Economics, Summa Cum Laude
Citi February 2012 - Present
American Cafe March 2009 - October 2011
Mayo Clinic May 2010 - August 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Terminology, Training, Employee Training, Healthcare, Leadership, Analysis, Data Analysis, Sales Management, Restaurants, Clinical Research, Clinical Data Management
Education
Florida State College at Jacksonville 2007 — 2010
Associate's Degree, Biotechnology, 3.4
POSH Agency, LLC March 2010 - Present
Citi January 2009 - February 2010
Citi July 2008 - January 2009
Education
Florida State University 2004 — 2008
Bachelor of Science (BS), Finance
Citi December 2013 - Present
Citi 2010 - December 2013
FIS 2007 - 2009
Unisource 1999 - 2005
Skills
Financial Analysis, Account Reconciliation, Reporting & Analysis, Forecasting, Financial Modeling, Spanish, Variance Analysis, Corporate Finance, Financial Reporting, Accounting, General Ledger, Internal Controls, Analysis, Hyperion Enterprise, Banking, Credit, Budgets, Cash Management, Portfolio Management, Essbase, Finance, Sarbanes-Oxley Act
Education
University of Puerto Rico-Rio Piedras
Bachelor of Business Administration (B.B.A.), Accounting
Florida Community College at Jacksonville
Education
Citi August 2012 - Present
Citi July 2009 - August 2012
Skills
Microsoft Office, Outlook, Microsoft Excel, Research, PowerPoint, OFAC, AML, Suspicious Activity..., Anti Money Laundering, Due Diligence, AML Investigations, USA PATRIOT Act, Bank Secrecy Act, BSA, Time Management, Microsoft Word, Compliance, Teamwork, Critical Thinking, Training, Team Building, Mentoring, Risk Management, KYC
Education
Florida State University 2004 — 2009
Bachelor's of Science, Sociology and a minor in Business
Florida State University 2004 — 2009
Bachelor of Science, Sociology
Citi November 2000 - Present
Merrill Lynch March 1995 - November 2000
Education
University of North Florida 1993 — 1995
Bachelor's degree, Mass Communication/Media Studies
Florida Community College at Jacksonville 1991 — 1993
Associate's degree, Public Relations, Advertising, and Applied Communication
Citi January 2011 - Present
Citi October 2008 - December 2010
Citi August 2007 - October 2008
Citi December 2006 - August 2007
Citi February 2003 - November 2006
EverBank October 2001 - February 2003
Skills
Banking, Credit Risk, Portfolio Management, Credit, SAS, Risk Management, Business Analysis, Management, Analytics, Credit Cards, Financial Services, Business Process, Program Management, Financial Risk, Process Improvement
Education
Florida State University 1999 — 2001
Batchelor of Science, Applied Economics
Mary Kay Idependent Consultant March 2014 - Present
Citi October 2008 - May 2014
Skills
PowerPoint, English, Windows, Research, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Florida Community College at Jacksonville
Business Administration and Management, General
Citi March 2013 - Present
United States Air Force September 2007 - July 2011
Walgreens May 2005 - August 2007
Skills
DoD, Financial Analysis, Project Management, Risk Analysis, Accounting, Leadership, Statistics, Geospatial Data, Cartography
Education
HBX Harvard Business School 2015 — 2015
HBX CORe: Credential of Readiness (Expected Dec. 2015)
Rutgers University-New Brunswick 2011 — 2013
Bachelors of Arts, Geography
Florida State University 2005 — 2007
Northwestern Mutual January 2015 - Present
Citi 2013 - 2014
PricewaterhouseCoopers 2012 - 2013
Skills
Financial Risk, Strategic Financial..., Financial Modeling, Quality Assurance, Derivatives, Risk Management, Enterprise Risk..., Analysis, Strategy, Project Management, Management, Portfolio Management
Education
Florida State University
Bachelor of Science (BS), Actuarial Science
Citi October 2012 - Present
Citi August 2010 - October 2012
ManTech IS&T July 2007 - December 2008
ACS 2006 - 2007
Skills
Access, Visio, Vendor Management, SharePoint, SQL, Business Analysis
Education
DePaul University
Master of Science (MS), IT Project Management
Florida State University 2003 — 2007
Bachelor's degree, Information Technology
PRA Group (Nasdaq: PRAA) March 2015 - Present
PRA Group (Nasdaq: PRAA) March 2014 - April 2015
Gold Key Resorts / Professional Hospitality Resources (PHR) Hotels & Resorts January 2013 - March 2014
Citi July 2010 - September 2012
Citi April 2009 - July 2010
Citi August 2007 - April 2009
Publix Super Markets June 2004 - August 2007
Skills
Customer Service, Customer Satisfaction, Customer Relations, Customer Experience, Long-term Customer..., Credit Risk, Credit Analysis, Credit Cards, Lines Of Credit, Loan Origination, Loan Servicing, Credit Card Fraud, Credit Card Debt, Debt Collection, Consumer Debt, Financial Audits, Financial Risk, Financial Services, Bankruptcy, Timeshare, Foreclosures, 1099 Preparation, Microsoft Office, Microsoft Excel, Microsoft Word, Visio, Spreadsheets, Payment Card Processing, Cash Handling, Loan Sales, Process Improvement, SOP Development, Customer Retention, Employee Training, Leadership, Peer Support, Job Coaching, Subject Matter Experts, Litigation, Litigation Support, Call Centers, IT Development, Quality Assurance, Credit Management, Fraud Claims, e-Oscar, Dispute, Dispute Resolution, Management, Finance
Education
Florida State College at Jacksonville 2006 — 2008
Bartram Trail Highschool 2002 — 2006
High School, General Studies
Citi September 2013 - Present
ADT February 2013 - September 2013
LSI Inc. July 2011 - October 2012
Craig Technologies July 2010 - July 2011
Lender Processing Services March 2007 - May 2010
Nuvell Financial Services September 2003 - March 2007
Bombardier Capital Inc August 2000 - December 2002
Website Pros, Inc March 2000 - July 2000
CompUSA, Inc March 1992 - March 2000
Skills
Training, Performance Management, Software Documentation, Leadership Development, Workshop Facilitation, Organizational..., Coaching, Team Building, Call Center, Process Improvement, Visio, Employee Relations, Customer Service, Talent Management, Change Management, Instructional Design, News Writing, Technical Writing, Training Facilitation, Microsoft Word, Wordpress, Microsoft Excel, PowerPoint, Military Training, Online Journalism, Journalism, Photography, Digital Photography, Event Photography, Fine Art Photography, Fashion Photography, Travel Photography, Training Delivery, Instructor-led Training, Creative Writing, Curriculum Design, ADDIE, Training Needs Analysis
Education
Florida Community College at Jacksonville 2006 — 2007
Classes completed in Business Administration and Management, Business Administration and Management, General
University of Missouri-Columbia 1980 — 1981
Communication, Journalism, and Related Programs
Citi December 2010 - Present
Assurance Dimensions August 2009 - May 2010
Cherry, Bekaert & Holland January 2008 - July 2009
American Tin Ceilings March 2006 - December 2007
Raymond James Financial 2003 - 2006
US Army February 1996 - February 1999
Skills
Accounting, Financial Reporting, Internal Controls, Auditing, Financial Accounting, Financial Statements, GAAP, Program Management, QuickBooks, Training, Management, Budgets, Finance, Financial Analysis, General Ledger, Sarbanes-Oxley Act, US GAAP
Education
University of South Florida - College of Business Administration 2003 — 2008
B.A.
Florida State University 1999 — 2002
B.A.
Manatee
Citi August 2014 - Present
Zenith Education Group December 2012 - August 2014
AppleOne Employment Services August 2011 - November 2012
Spherion March 2008 - July 2011
AppleOne Employment Services October 2005 - March 2008
TRC Staffing Services October 2004 - October 2005
Taylor Rehab and Wellness October 2003 - October 2004
Harris Corporation 1999 - 2001
Education
Florida State University 1996 — 2000
Bachelor of Science (B.S.), Communication
Citi November 2014 - Present
Sulzbacher Center May 2012 - November 2014
Ashley Smith Juarez for School Board Campaign June 2012 - August 2012
Sulzbacher Center April 2010 - June 2012
Operation New Hope September 2009 - April 2010
Children's Campaign, INC. May 2009 - August 2009
Outback Steakhouse May 2006 - July 2009
Governor's Points of Light Award Program April 2008 - July 2008
Skills
Non-profits, Volunteer Management, Community Outreach, Public Speaking, Event Planning, Fundraising, Social Media, Public Relations, Event Management, Grant Writing, Customer Service, PowerPoint, Editing, Social Services, Microsoft Office, Press Releases, Microsoft Word, Social Media Marketing, Training, Marketing Communications, Nonprofits, Recruiting, Management, Community Development, Newsletters, Social Networking, Facebook, Leadership, Program Management, Marketing, Advertising, Team Building, Blogging, Public Policy, Outlook, Marketing Strategy, Media Relations, Organizational..., Time Management, Strategic Planning, Strategic Communications, Budgets, Philanthropy, Leadership Development
Education
Florida State University 2009 — 2010
MSW, Social Work-Social Policy and Administration
Florida State University 2004 — 2007
BSW, Social Work
Mattamy Homes January 2015 - Present
Citi September 2012 - January 2015
NorthgateArinso July 2008 - September 2012
LandMar Group, LLC November 2004 - May 2008
Winn Dixie Stores February 2004 - October 2004
Southeastern Metals, Inc. May 2001 - January 2004
Atlantic Marine 1994 - 2001
United States Marine Corps February 1991 - October 1994
Skills
Financial Analysis, Financial Reporting, Accounting, Budgets, General Ledger, Financial Accounting, PeopleSoft, Financial Modeling, Finance, Training, Managerial Finance, Recruiting, Strategy, Variance Analysis, Process Improvement
Education
University of North Florida - College of Business Administration 1997 — 2001
BBA, Accounting
Florida State College at Jacksonville 1993 — 1996
AA, Business Administration
James Michael Howard Inc. July 2015 - Present
Citi November 2014 - May 2015
Citi Group January 2007 - October 2014
Skills
Customer Service, Microsoft Office, Leadership, Management, Banking, Project Management, Risk Management, NopCommerce, Photoshop, Business Analysis, Financial Analysis, Strategic Planning, Social Media..., PowerPoint, Program Management, Process Improvement, Vendor Management, Sales, Dreamweaver, Twitter, Instagram
Education
Florida State College at Jacksonville
Technical Certificate in Marketing, Technical Certificate in Business Operations
Citi October 2012 - Present
Merrill Lynch August 2009 - October 2011
CIT April 2006 - September 2009
Bank of America March 2001 - October 2006
Skills
Disaster Recovery, SDLC, Business Analysis, Vendor Management, Visio, Risk Management, SQL, Business Continuity, SharePoint, ITIL, Active Directory, Java, Oracle, Relationship Management, Microsoft SQL Server
Education
Florida Technical College 1999 — 1999
Yes, C++\Java
Florida State College at Jacksonville 1981 — 1985
Associate, Accounting/Information Technology
Citi February 2013 - Present
Citi March 2002 - February 2013
Bank of America October 1989 - February 2002
Wachovia August 1988 - October 1989
EDS, an HP Company March 1986 - August 1988
Skills
Solaris, Mainframe, Operating Systems, Access, AIX, Management, Performance Tuning, Credit Cards, Production Support, Cash Management, Windows, SWIFT payments
Education
University of North Florida 1983 — 1985
B.S., Computer Information Systems
Florida State College at Jacksonville 1980 — 1983
JPMorgan Chase & Co. July 2014 - Present
Citi January 2014 - July 2014
Citi October 2011 - January 2014
BNY Mellon November 2010 - August 2011
ADT Security Services May 2010 - November 2010
University of Florida July 2008 - July 2010
Nike June 2007 - August 2007
Cumulus Broadcasting April 2005 - February 2006
Skills
Erwin, Cassandra, Apache Spark, Python, MongoDB, Oracle SQL, Sybase, Informatica, PowerCenter, Redis, Unix Shell Scripting, Unix, PL/SQL, Data Analysis, Business Intelligence, ETL, Database Design, Microsoft Excel, PeopleSoft, ITIL Implementation, Access Database
Education
University of Florida - Warrington College of Business Administration 2009 — 2010
Masters, Management
Florida State University 2005 — 2009
Bachelors, Business Management, Communications
Citi ParalegalEraclides Johns Hall Gelman Johannessen & Goodman, LLP2002 - 2003
Husch Blackwell 1995 - 1998
Education
Florida State University
J.P. Morgan & Chase Co. August 2009 - Present
ING July 2008 - August 2009
CitiStreet October 2006 - June 2008
Citi 1998 - 2006
Skills
Call Center, Access, Analysis, Call Centers
Education
University of North Florida 2006 — 2011
BBA, Transportation & Logistics
Florida State College at Jacksonville 2000 — 2006
AA, Business
Citi January 2014 - Present
Citi September 2010 - Present
Citi September 2008 - September 2010
Home Shopping Network 2007 - 2008
Skills
Financial Analysis, Financial Modeling, Ad Hoc Reporting, Essbase, Financial Reporting, PeopleSoft, Account Reconciliation, Banking, Financial Risk, Accruals, Financial Accounting, General Ledger, Accounting, Corporate Finance, Financial Statement..., Fixed Income, Credit Analysis, Financial Services, Sarbanes-Oxley Act, Credit Risk
Education
University of Phoenix 2008 — 2010
MBA, Finance
Florida State University 1998 — 2002
BS, Finance
Florida State University 2014 - Present
Raymond James Financial, Inc. December 2013 - June 2014
Citi August 2009 - 2013
HSBC September 2008 - April 2009
Marriott Vacation Club International October 2000 - October 2006
John Hancock Life Insurance Company (U.S.A.) June 1997 - February 2000
Skills
Library, Contract Management, Contract Negotiation, Contract Law, Procurement Outsourcing, Strategic Sourcing, Compliance, Legal Compliance, Library Science, Library Reference, Records Management, electronic records..., Government Documents, information retrieval, Information Management, Digital Archiving, Research, Collection Development, Library Programming, Vendor Management, Process Improvement, IT Procurement, Project Planning, Legal Research, Legal Writing, Copyright Law, Intellectual Property, Microsoft Office, Writing
Education
Florida State University 2014 — 2018
Doctor of Philosophy (Ph.D.), Information studies
Chartered Institute of Purchasing and Supply 2013 — 2013
Certified Professional in Supply Management, Procurement/ Sourcing
University of South Florida 2010 — 2012
MLIS
Valparaiso University 1993 — 1996
JD
University of Wisconsin-Madison 1989 — 1992
BA, Political Science and Government
Royal Caribbean International February 2015 - Present
Royal Caribbean International November 2013 - February 2015
Citi July 2013 - November 2013
Citi October 2012 - June 2013
AmeriCorps June 2012 - August 2012
Lockheed Martin September 2011 - January 2012
Alpha Kappa Psi June 2011 - December 2011
UCF Office of Economics Experiments July 2011 - September 2011
Kaplan Test Prep and Admissions July 2009 - July 2011
Masterpiece Interiors September 2010 - November 2010
Skills
Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Time Management, Microsoft Word, Management, Customer Service, Finance, Teamwork, Economics, Marketing, Brazilian Portuguese, Financial Analysis, Process Flow, User Acceptance Testing, Research, Mathematics, Visio, SharePoint, Quality Assurance, Statistics, Test Planning, Business Process Testing, SWIFT messages, Transactional Systems, Reflection X, Quality Center, Requirements Analysis, Test Coverage, Cruises, Revenue Analysis, Hyperion Interactive..., C++, Unix, Leadership
Education
Florida State University 2014 — 2018
Bachelor's Degree, Computer Science, 4.0
University of Central Florida 2008 — 2012
BS, Economics, Mathematics, 3.86
Tilburg University 2011 — 2011
Economics
King High School
International Baccalaureate Program
Citi October 2012 - Present
Citi September 2011 - October 2012
Citi May 2010 - September 2011
Cardinale Financial Group February 2009 - April 2009
Skills
Accounting, Data Entry, Spreadsheets, Microsoft Excel, Cashiering, Microsoft Word, Peachtree, Forecasting, Financial Analysis, Inventory Management, Customer Service, Tax Preparation, PowerPoint, Outlook, Time Management, Sales Tax, Microsoft Office, Filing, Budgets, Tax Returns, Cash Flow, Finance
Education
University of South Florida 2008 — 2009
Masters of Accounting, Accounting
Florida State University 2004 — 2008
Bachelors, Accounting
Citi July 2015 - Present
Citi October 2014 - July 2015
PricewaterhouseCoopers LLP May 2014 - September 2014
Ricoh Americas Corporation July 2013 - May 2014
Ricoh Americas Corporation January 2011 - July 2012
IKON Office Solutions June 2008 - January 2011
PricewaterhouseCoopers LLP February 2006 - March 2008
PricewaterhouseCoopers LLP April 2005 - February 2006
Skills
IT Asset Management, Asset Managment, Asset Management, Management, Business Process..., Process Improvement, Business Analysis, Project Management, Change Management, Vendor Management, Business Process, Program Management, Business Intelligence, Access, Analysis, Strategy, IT Strategy, Governance
Education
University of South Florida 1999 — 2004
Bachelor of Science, Management Information Systems
Florida State University 2000 — 2001
JimiJobs.org June 2013 - Present
Citi February 2013 - Present
Petsmart January 2011 - February 2013
PetSmart April 2007 - January 2011
Skills
Merchandising, Retail, Store Management, Visual Merchandising, Loss Prevention, Inventory Management, Retail Sales, Profit, Sales, Inventory Control, Customer Service, Planograms, Income Statement, Pricing, Customer Satisfaction, POS, Store Operations, Time Management, Management, Marketing
Education
University of North Florida - College of Business Administration 2007 — 2010
Business Administration, Marketing
Florida State University 2005 — 2007
Citi March 2012 - Present
Bookit January 2011 - September 2011
Sallie Mae October 2004 - February 2011
Skills
Microsoft Office, Email Marketing, Omniture, Online Advertising, Call Center, Marketing Strategy, Hospitality, Microsoft Excel, Marketing, Management, Training, Customer Service, Coaching, Social Media Marketing, Leadership, Team Leadership
Education
Florida State University 2002 — 2004
Tallahassee Community College 2000 — 2002
Associate of Arts (AA), Business Administration and Management, General
Citi Unit ManagerCitiOctober 2001 - Present
Education
Florida State College at Jacksonville 2007 — 2014
AA, Business Management
Citi September 2011 - July 2013
Citi April 2003 - September 2011
Citi 1997 - 1999
Citi 1994 - 1996
Skills
Credit Cards, Relationship Management, Negotiation, Communication, Customer Retention, Customer Satisfaction, Customer Service, Public Speaking, Conflict Resolution, Management, Retail, Medical Office, Apartment Management
Education
Florida Community College at Jacksonville
Sociology
Terry Parker High School
Citi January 2009 - Present
Citi August 2007 - January 2009
Lowe's Home Improvement April 2006 - August 2007
Education
University of North Florida 2012 — 2016
Florida Community College at Jacksonville
Associate of Arts (A.A.)
University of South Florida
Citi February 2013 - February 2015
Experian 2007 - 2011
Skills
Microsoft Office, Customer Service, Marketing, Sales, Team Building, Leadership, Account Management, Sales Management
Education
Orange Park School of Real Estate 2005 — 2005
Florida real estate license
Florida State College at Jacksonville 1977 — 1983
No degree
Florida Life and Health Insurance
Florida Life and Health Insurance License
C2C, Inc April 2011 - Present
C2C, Inc 2011 - Present
Citi February 2009 - April 2011
Education
Florida State University 2001 — 2003
Bachelor of Arts (B.A.), International Relations and Affairs
Citi June 2012 - Present
Citi January 2002 - May 2012
Citi January 2000 - December 2001
Skills
Quality Control, Capacity Planning, People Skills, People Development
Education
Florida Community College at Jacksonville
Citi January 2011 - Present
Citi April 2009 - December 2010
Citi May 2007 - March 2009
Citi March 2003 - April 2007
Skills
Business Analysis, Business Process..., Business Requirements, User Acceptance Testing, Customer Service, Functional..., Software Development...
Education
Florida Community College at Jacksonville 1991 — 1995
Associate of Arts (AA)
Citi February 2009 - Present
Mor-Power December 2005 - February 2009
Skills
Customer Service, Banking, Credit, Financial Services, Credit Cards, Relationship Management, Call Centers
Education
University of Florida 2011 — 2015
Florida State College at Jacksonville 2008 — 2011
Associate of Arts (AA), Business Administration and Management, General
Providence Paint 2008 - 2013
LaSalle Bank 2006 - 2008
Private Fund Management 2002 - 2006
Citi 2000 - 2002
Société Générale 1998 - 2000
ABN AMRO Bank N.V. 1996 - 1998
Phelps Dodge 1994 - 1996
Northern Telecom CALA 1991 - 1994
United States Marine Corps 1983 - 1987
Skills
Financial Analysis, Financial Reporting, Project Management
Education
Vanderbilt University 1989 — 1991
M.B.A., Finance, General
Florida State University 1987 — 1989
B.S., Finance, General
Alpine Bank of Colorado 2012 - Present
Internal Revenue Service 2007 - 2012
Citi 1997 - 2007
Education
Florida State College at Jacksonville
Citi November 2012 - Present
Chase June 2010 - October 2012
Education
Florida Community College at Jacksonville
Associate of Science (A.S.)
University of North Florida - College of Business Administration
Accounting and Business/Management
Align Networks July 2013 - Present
Citi March 2013 - July 2013
Octapharma Plasma, Inc. May 2012 - May 2013
Uhaul Co September 2010 - March 2013
Winn-Dixie August 2006 - May 2012
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, 10 Key, Networking, Critical Thinking, Phlebotomy, Computer Proficiency, Problem Solving, Email, Multi-line Phone, Typing
Education
Florida State College at Jacksonville