Citi Cards Canada
Industry: Company
DescriptionFounded: 2007 Parent organizations: Citigroup, Citi Cards Canada Holding Corporation Subsidiary: Home Depot Credit Services
Citi Cards Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Citi Cards Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Citi Cards Canada Employees
Employee
Years
Job
Industry
Derek Bowman Derek Bowman's Citi Cards Canada Experience February 2008 - August 2011
Job Business Risk Control Coordinator at CITI Collections Canada
Industry Financial Services
Experience
CITI Collections Canada August 2011 - Present
CITI Cards Canada February 2008 - August 2011
iQor July 2006 - February 2008
Skills
Call Center, Employee Training, Coaching, Team Leadership, Credit, Vendor Management, Customer Service, Business Analysis, Call Centers, Inventory Management, Process Improvement, Training Delivery, Credit Risk, Time Management, Credit Cards, Performance Management, Risk Management, Banking, Policy, Relationship Management
Education
Loyalist College 1999 — 2001
Diploma, Computer Programmer / Systems Analyst
Brock University 1995 — 1999
B.A., Psychology
Alliance Francaise
CITI Collections Canada August 2011 - Present
CITI Cards Canada February 2008 - August 2011
iQor July 2006 - February 2008
Skills
Call Center, Employee Training, Coaching, Team Leadership, Credit, Vendor Management, Customer Service, Business Analysis, Call Centers, Inventory Management, Process Improvement, Training Delivery, Credit Risk, Time Management, Credit Cards, Performance Management, Risk Management, Banking, Policy, Relationship Management
Education
Loyalist College 1999 — 2001
Diploma, Computer Programmer / Systems Analyst
Brock University 1995 — 1999
B.A., Psychology
Alliance Francaise
Eric Swenker Eric Swenker's Citi Cards Canada Experience February 2008 - December 2008
Job The Bilingual King of Sales and Account Management
Industry Computer Software
Experience
LinkedIn June 2015 - Present
Microsoft November 2013 - June 2015
Microsoft April 2012 - October 2013
GS1 Canada May 2011 - March 2012
Self Employed June 2010 - December 2011
GS1 Canada January 2010 - May 2011
GS1 Canada January 2009 - December 2009
Citi Cards Canada February 2008 - December 2008
Wits End Bar and Grill January 2007 - December 2007
C.W. Shasky and Associates Ltd. April 2007 - September 2007
Skills
English, French, Bilingual, Translation, Windows Phone, Windows, Microsoft Office, Lync, Microsoft CRM, Microsoft Dynamics ERP, Microsoft SQL Server, Visual Basic, Building Relationships, Customer Service, Training, Culinary Skills, Video Editing, Management, Business Intelligence, Time Management, CRM, Leadership, Business Analysis, Project Management, SaaS, Account Management, Professional Experience, Team Leadership, Enterprise Software, Solution Selling, Partner Development, Cloud Computing
Education
The University of Western Ontario - Huron University College 2003 — 2008
Bachelor's Degree, French language + literature, 3.8
St Andrew's College 1999 — 2003
High School, High school, 81%
LinkedIn June 2015 - Present
Microsoft November 2013 - June 2015
Microsoft April 2012 - October 2013
GS1 Canada May 2011 - March 2012
Self Employed June 2010 - December 2011
GS1 Canada January 2010 - May 2011
GS1 Canada January 2009 - December 2009
Citi Cards Canada February 2008 - December 2008
Wits End Bar and Grill January 2007 - December 2007
C.W. Shasky and Associates Ltd. April 2007 - September 2007
Skills
English, French, Bilingual, Translation, Windows Phone, Windows, Microsoft Office, Lync, Microsoft CRM, Microsoft Dynamics ERP, Microsoft SQL Server, Visual Basic, Building Relationships, Customer Service, Training, Culinary Skills, Video Editing, Management, Business Intelligence, Time Management, CRM, Leadership, Business Analysis, Project Management, SaaS, Account Management, Professional Experience, Team Leadership, Enterprise Software, Solution Selling, Partner Development, Cloud Computing
Education
The University of Western Ontario - Huron University College 2003 — 2008
Bachelor's Degree, French language + literature, 3.8
St Andrew's College 1999 — 2003
High School, High school, 81%
Dan McCabe Dan McCabe's Citi Cards Canada Experience 2005 - September 2012
Job Financial Services
Industry Financial Services
Experience
Rogers Bank September 2012 - Present
CITI Cards Canada 2005 - September 2012
Sears Canada 2002 - 2005
Wells Fargo Canada 1999 - 2002
IBM Canada 1996 - 1999
CIBC 1990 - 1997
Shell Canada 1981 - 1989
Skills
Strategic Planning, Credit Cards, Analytics, Business Process..., Financial Services, Customer Experience, Banking, Process Improvement, Segmentation, Relationship Management, Business Strategy, Direct Marketing, Product Management, Marketing, Integration, CRM, Credit, Strategy, New Business Development, Leadership, Marketing Strategy, Product Marketing, Risk Management, Sales Operations, Strategic Partnerships, Mobile Devices, Executive Management, Vendor Management, Business Analysis, Consulting
Education
University of Guelph 1977 — 1981
B. Sc Engineering
Rogers Bank September 2012 - Present
CITI Cards Canada 2005 - September 2012
Sears Canada 2002 - 2005
Wells Fargo Canada 1999 - 2002
IBM Canada 1996 - 1999
CIBC 1990 - 1997
Shell Canada 1981 - 1989
Skills
Strategic Planning, Credit Cards, Analytics, Business Process..., Financial Services, Customer Experience, Banking, Process Improvement, Segmentation, Relationship Management, Business Strategy, Direct Marketing, Product Management, Marketing, Integration, CRM, Credit, Strategy, New Business Development, Leadership, Marketing Strategy, Product Marketing, Risk Management, Sales Operations, Strategic Partnerships, Mobile Devices, Executive Management, Vendor Management, Business Analysis, Consulting
Education
University of Guelph 1977 — 1981
B. Sc Engineering
Heather Vetere Heather Vetere's Citi Cards Canada Experience March 2013 - Present
Job Business Manager/AVP Collection Utilities
Industry Financial Services
Experience
Citi Cards Canada March 2013 - Present
Citi Cards Canada September 2008 - Present
Citi Cards Canada January 2000 - September 2008
Skills
Risk Management, Collections, Process Improvement, Team Leadership, Performance Management
Education
Fanshawe College 2004 — 2006
Professional Certificate, Professional Human Resources Management
Citi Cards Canada March 2013 - Present
Citi Cards Canada September 2008 - Present
Citi Cards Canada January 2000 - September 2008
Skills
Risk Management, Collections, Process Improvement, Team Leadership, Performance Management
Education
Fanshawe College 2004 — 2006
Professional Certificate, Professional Human Resources Management
Sandi Laird Sandi Laird's Citi Cards Canada Experience March 2012 - Present
Job VP Call Centre Operations and London Site President
Industry Financial Services
Experience
Citi Cards Canada March 2012 - Present
Citi Cards Canada December 2011 - May 2012
Citi Cards Canada May 2005 - December 2011
Citi Cards Canada January 2004 - May 2005
Citi Cards Canada January 2001 - January 2004
The London Free Press August 1997 - September 2001
The Blackburn Group January 1982 - July 1997
Skills
Performance Management, Process Improvement, Call Center, Coaching, Customer Satisfaction, Customer Service, Operations Management, Budgets, Training, Data Analysis, Recruiting, Leadership, Program Management, Management, Credit Cards, Marketing, Team Leadership, Event Management, Internal Communications, Team Building, Business Strategy, Customer Experience, Strategic Planning, Change Management, Credit, Call Centers, Financial Services, Organizational..., Banking, Team Management, Employee Relations, Vendor Management, Relationship Management, Business Process..., Risk Management, Employee Engagement, Quality Assurance, Strategy, CRM, Policy, Executive Management, Cross-functional Team..., Analysis, Analytics, Customer Retention, Sales, Human Resources
Education
Fanshawe College
Diploma, Human Resources Management
Western University
Bachelor of Arts, English & Literature
Citi Cards Canada March 2012 - Present
Citi Cards Canada December 2011 - May 2012
Citi Cards Canada May 2005 - December 2011
Citi Cards Canada January 2004 - May 2005
Citi Cards Canada January 2001 - January 2004
The London Free Press August 1997 - September 2001
The Blackburn Group January 1982 - July 1997
Skills
Performance Management, Process Improvement, Call Center, Coaching, Customer Satisfaction, Customer Service, Operations Management, Budgets, Training, Data Analysis, Recruiting, Leadership, Program Management, Management, Credit Cards, Marketing, Team Leadership, Event Management, Internal Communications, Team Building, Business Strategy, Customer Experience, Strategic Planning, Change Management, Credit, Call Centers, Financial Services, Organizational..., Banking, Team Management, Employee Relations, Vendor Management, Relationship Management, Business Process..., Risk Management, Employee Engagement, Quality Assurance, Strategy, CRM, Policy, Executive Management, Cross-functional Team..., Analysis, Analytics, Customer Retention, Sales, Human Resources
Education
Fanshawe College
Diploma, Human Resources Management
Western University
Bachelor of Arts, English & Literature
Brandon Fellinger Brandon Fellinger's Citi Cards Canada Experience September 2007 - July 2013
Job Insurance and Investment Adviser Canada Loyal Financial
Industry Financial Services
Experience
Canada Loyal Financial December 2014 - Present
RBC Insurance September 2014 - November 2014
Sunlife financial July 2013 - August 2014
University of Western September 2009 - January 2014
Citi Cards Canada September 2007 - July 2013
FootLocker Canada September 2006 - November 2007
Skills
Training, Leadership, Customer Service, Management, Time Management, Microsoft Office, Research, Public Speaking, Microsoft Excel, Social Media, Event Planning, Data Analysis, Outlook, Access, Public Relations, Insurance, Health Insurance, Budgeting, Travel Insurance, Group Benefit Plans, Investments, TFSA, RRSP, RESP, Mortgage Insurance, Guaranteed Life..., Non Medical Life..., Term Life Insurance, Long Term Care Insurance, Critical Illness..., Disability Insurance, Business Overhead...
Education
IFSE 2013 — 2014
Canadian Investment Fund Course
Advocis 2013 — 2013
LLQP
Algoma, University Sault Ste
English
College Boreal
Fanshawe College
Corporate Communications and Public Relations
Leysin American School
S.S.D
Sault College Sault
Arts and Science, Liberal Studies
Canada Loyal Financial December 2014 - Present
RBC Insurance September 2014 - November 2014
Sunlife financial July 2013 - August 2014
University of Western September 2009 - January 2014
Citi Cards Canada September 2007 - July 2013
FootLocker Canada September 2006 - November 2007
Skills
Training, Leadership, Customer Service, Management, Time Management, Microsoft Office, Research, Public Speaking, Microsoft Excel, Social Media, Event Planning, Data Analysis, Outlook, Access, Public Relations, Insurance, Health Insurance, Budgeting, Travel Insurance, Group Benefit Plans, Investments, TFSA, RRSP, RESP, Mortgage Insurance, Guaranteed Life..., Non Medical Life..., Term Life Insurance, Long Term Care Insurance, Critical Illness..., Disability Insurance, Business Overhead...
Education
IFSE 2013 — 2014
Canadian Investment Fund Course
Advocis 2013 — 2013
LLQP
Algoma, University Sault Ste
English
College Boreal
Fanshawe College
Corporate Communications and Public Relations
Leysin American School
S.S.D
Sault College Sault
Arts and Science, Liberal Studies
Marz Taylor Marz Taylor's Citi Cards Canada Experience 2007 - 2008
Job Sr Recruitment Advisor
Industry Health, Wellness and Fitness
Experience
Extendicare Inc October 2015 - Present
Revera Home Health March 2012 - September 2015
ST Joseph's Health care February 2009 - February 2012
Citi Cards Canada 2007 - 2008
Adecco 2000 - 2005
Skills
Applicant Tracking..., Screening, Salary Negotiation, Recruitment/Retention, Onboarding, Interviewing, Performance Management, Resume Writing, Sourcing, Background Checks, Hiring, Employee Relations, Full-cycle Recruiting, Coaching, Customer Service, Interviews, HRIS, Recruiting, Benefits Negotiation, Workforce Planning, New Hire Orientations, Human Resources, SDLC, Talent Acquisition, Talent Management, Deferred Compensation, Benefits Administration, Employee Benefits, HR Policies, Temporary Placement, Succession Planning, Employee Engagement, Training, Team Building, Leadership, Time Management
Education
University of Guelph 1990 — 1993
B.A, Sociology
Fanshawe College
diploma, Human Resources Management/Personnel Administration, General
Extendicare Inc October 2015 - Present
Revera Home Health March 2012 - September 2015
ST Joseph's Health care February 2009 - February 2012
Citi Cards Canada 2007 - 2008
Adecco 2000 - 2005
Skills
Applicant Tracking..., Screening, Salary Negotiation, Recruitment/Retention, Onboarding, Interviewing, Performance Management, Resume Writing, Sourcing, Background Checks, Hiring, Employee Relations, Full-cycle Recruiting, Coaching, Customer Service, Interviews, HRIS, Recruiting, Benefits Negotiation, Workforce Planning, New Hire Orientations, Human Resources, SDLC, Talent Acquisition, Talent Management, Deferred Compensation, Benefits Administration, Employee Benefits, HR Policies, Temporary Placement, Succession Planning, Employee Engagement, Training, Team Building, Leadership, Time Management
Education
University of Guelph 1990 — 1993
B.A, Sociology
Fanshawe College
diploma, Human Resources Management/Personnel Administration, General
Tim Fraser's Citi Cards Canada Experience 2006 - 2011
Job Artist manager, owner of Murdoch Music Management and host of The Murdoch Music Podcast
Industry Music
Experience
Fanshawe College Student Union August 2013 - Present
Murdoch Music Management December 2012 - Present
Mishara Music July 2013 - Present
True North Records, Linus Entertainment & IDLA June 2011 - November 2012
KixFM CHYMFM AM570 September 2010 - June 2011
The Keg Steakhouse and Bar March 2010 - June 2011
Citi Cards Canada 2006 - 2011
Skills
Promotions, Music, Entertainment, Social Media, Event Planning, Event Management, Customer Service, Music Industry, Marketing, Business Development, Social Media Marketing, Digital Marketing, Audio Engineering, Time Management, Blogging, Songwriting, Pro Tools, Record Labels, Radio, Public Relations, Social Networking, Customer Satisfaction, Concerts, CRM, Digital Media, Recording, Retail
Education
Fanshawe College 2005 — 2006
Recording Engineering, Music Industry Arts
Fanshawe College Student Union August 2013 - Present
Murdoch Music Management December 2012 - Present
Mishara Music July 2013 - Present
True North Records, Linus Entertainment & IDLA June 2011 - November 2012
KixFM CHYMFM AM570 September 2010 - June 2011
The Keg Steakhouse and Bar March 2010 - June 2011
Citi Cards Canada 2006 - 2011
Skills
Promotions, Music, Entertainment, Social Media, Event Planning, Event Management, Customer Service, Music Industry, Marketing, Business Development, Social Media Marketing, Digital Marketing, Audio Engineering, Time Management, Blogging, Songwriting, Pro Tools, Record Labels, Radio, Public Relations, Social Networking, Customer Satisfaction, Concerts, CRM, Digital Media, Recording, Retail
Education
Fanshawe College 2005 — 2006
Recording Engineering, Music Industry Arts
Cynthia Sterne Cynthia Sterne's Citi Cards Canada Experience July 2000 - October 2011
Job Administrative Assistant Accounting at Teen Challenge
Industry Financial Services
Experience
Teen Challenge January 2013 - Present
Citi Cards Canada July 2000 - October 2011
TD Canada Trust February 1986 - July 2000
Hudson's Department Store June 1979 - November 1984
Skills
Continuous Improvement, Process Improvement, Credit Cards, Problem Solving, Data Analysis, Credit, AML, OFAC, Customer Satisfaction, Due Diligence, Call Center, Ethics and Code of..., Time Management, Accounts Receivable, Microsoft Office, General Ledger, Retail Banking, Negotiation, PIPEDA, Newsletters, Supervisory Experience, Payment Processing, Team Building, CHAMPS, Accounts Payable, Authorization, Switchboard Operator, QMF, DB2, TSYS, FDR, Microsoft Excel, Sage, Payment Card Processing, Call Centers, Auditing, Fraud, Risk Management
Education
Fanshawe College 1976 — 1978
Behavioural Science
Teen Challenge January 2013 - Present
Citi Cards Canada July 2000 - October 2011
TD Canada Trust February 1986 - July 2000
Hudson's Department Store June 1979 - November 1984
Skills
Continuous Improvement, Process Improvement, Credit Cards, Problem Solving, Data Analysis, Credit, AML, OFAC, Customer Satisfaction, Due Diligence, Call Center, Ethics and Code of..., Time Management, Accounts Receivable, Microsoft Office, General Ledger, Retail Banking, Negotiation, PIPEDA, Newsletters, Supervisory Experience, Payment Processing, Team Building, CHAMPS, Accounts Payable, Authorization, Switchboard Operator, QMF, DB2, TSYS, FDR, Microsoft Excel, Sage, Payment Card Processing, Call Centers, Auditing, Fraud, Risk Management
Education
Fanshawe College 1976 — 1978
Behavioural Science
Darryl Julien Darryl Julien's Citi Cards Canada Experience November 2006 - August 2007
Job Client Relationship Manager at Bank of Montreal
Industry Financial Services
Experience
Bank of Montreal November 2011 - Present
Citi Cards Canada Dinersclub August 2007 - November 2011
Citi Cards Canada November 2006 - August 2007
Skills
Credit, Risk, Customer Relations
Education
Concordia University 1999 — 2003
Bank of Montreal November 2011 - Present
Citi Cards Canada Dinersclub August 2007 - November 2011
Citi Cards Canada November 2006 - August 2007
Skills
Credit, Risk, Customer Relations
Education
Concordia University 1999 — 2003
Kate Hillier's Citi Cards Canada Experience April 2006 - June 2007
Job FrontEnd Web Developer
Industry Internet
Experience
Wake Up Project November 2014 - Present
Perkopolis August 2008 - November 2014
Choice Hotels International July 2007 - August 2008
Citi Cards Canada April 2006 - June 2007
Skills
HTML5, CSS, WordPress, Multilingual, Photoshop, InDesign, Customer Service, Social Media, Social Networking, SASS, jQuery, Responsive Web Design, JavaScript, PHP, Marketing Communications, User Experience
Education
HackerYou
Introduction to HTML/CSS
George Brown College
Introduction to Digital Publishing
University of Windsor 2005 — 2006
Bachelor of Education (BEd)
University of Windsor 2001 — 2005
Bachelor of Arts (BA), Honours Music
Wake Up Project November 2014 - Present
Perkopolis August 2008 - November 2014
Choice Hotels International July 2007 - August 2008
Citi Cards Canada April 2006 - June 2007
Skills
HTML5, CSS, WordPress, Multilingual, Photoshop, InDesign, Customer Service, Social Media, Social Networking, SASS, jQuery, Responsive Web Design, JavaScript, PHP, Marketing Communications, User Experience
Education
HackerYou
Introduction to HTML/CSS
George Brown College
Introduction to Digital Publishing
University of Windsor 2005 — 2006
Bachelor of Education (BEd)
University of Windsor 2001 — 2005
Bachelor of Arts (BA), Honours Music
Ann De Krey, MBA, CEC, ACC Ann De Krey, MBA, CEC, ACC's Citi Cards Canada Experience March 1997 - February 2007
Job Director People Services , Learning & Organizational Development at Mississauga Halton CCAC. Certified Executive Coach
Industry Professional Training & Coaching
Experience
RBC Royal Bank May 2011 - March 2012
Research In Motion September 2010 - March 2011
Circles October 2007 - February 2010
Citi Cards Canada March 1997 - February 2007
Western Mining Corporation (WMC) 1992 - 1996
Argyle Diamonds 1990 - 1992
Skills
Program Management, Strategic Planning, High Performance Teams, Change Management, Coaching, Business Strategy, Management, Leadership, Mentoring, Training, Organizational..., Performance Management, Team Leadership, Employee Engagement, Strategy, Leadership Development, Organizational..., Team Building, Executive Coaching, Employee Relations, Recruiting, Negotiation, Customer Service, Process Improvement, Vendor Management, Project Planning, Operations Management, Organizational Design, Talent Management, Workshop Facilitation, Training Delivery, Management Consulting, Employee Training, Cross-functional Team..., Time Management, Entrepreneurship, Public Speaking, Healthcare, Business Process..., Teamwork, Team Management, Performance Improvement, Human Resources, Talent Acquisition, Analysis
Education
Royal Roads University 2013 — 2013
Coaching with LEADS
Royal Roads University 2012 — 2012
Graduate Certificate Executive Coaching, Coaching
University of Toronto - Rotman School of Management 1996 — 1999
MBA, Organizational Development
University of South Australia 1987 — 1989
BBus, Marketing
RBC Royal Bank May 2011 - March 2012
Research In Motion September 2010 - March 2011
Circles October 2007 - February 2010
Citi Cards Canada March 1997 - February 2007
Western Mining Corporation (WMC) 1992 - 1996
Argyle Diamonds 1990 - 1992
Skills
Program Management, Strategic Planning, High Performance Teams, Change Management, Coaching, Business Strategy, Management, Leadership, Mentoring, Training, Organizational..., Performance Management, Team Leadership, Employee Engagement, Strategy, Leadership Development, Organizational..., Team Building, Executive Coaching, Employee Relations, Recruiting, Negotiation, Customer Service, Process Improvement, Vendor Management, Project Planning, Operations Management, Organizational Design, Talent Management, Workshop Facilitation, Training Delivery, Management Consulting, Employee Training, Cross-functional Team..., Time Management, Entrepreneurship, Public Speaking, Healthcare, Business Process..., Teamwork, Team Management, Performance Improvement, Human Resources, Talent Acquisition, Analysis
Education
Royal Roads University 2013 — 2013
Coaching with LEADS
Royal Roads University 2012 — 2012
Graduate Certificate Executive Coaching, Coaching
University of Toronto - Rotman School of Management 1996 — 1999
MBA, Organizational Development
University of South Australia 1987 — 1989
BBus, Marketing
Lorraine Lafond Lorraine Lafond's Citi Cards Canada Experience October 2006 - January 2012
Job Program Coordinator at Collège Boréal, campus de London
Industry Education Management
Experience
Collège Boréal, campus de London September 2012 - Present
College Boreal February 2012 - Present
Citi Cards Canada October 2006 - January 2012
City of Timmins October 1990 - December 2000
Timmins Roman Catholic Separate School Board November 1991 - November 1997
Northern College of Applied Arts and Technology 1991 - 1997
Northern College of Applied Arts and Technology 1991 - 1997
Canadian Cancer Society April 1979 - May 1995
City of Timmins November 1988 - November 1991
Arts & Culture Timmins September 1988 - November 1991
Skills
Office Administration, Project Delivery, Program Planning, Customer Service, Problem Solving, Customer Relations, Process Improvement, Coaching, Plannning, Public Speaking, Customer Satisfaction, Team Leadership, Time Management, Management, Team Building, Budgets, Program Management, Nonprofits, Teaching, Sales, Research, Training, Leadership Development, Analysis, Leadership, Event Planning, Recruiting
Education
Fanshawe College 2006 — 2006
Life Skills Coach - Level 2, Organizational Leadership
Northern College of Applies Arts & Technology, Timmins, On 1997 — 1997
Life Skills Coach - Level I Diploma, Organizational Leadership, Diploma
Northern College of Applied Arts & Technology 1995 — 1997
Office Administation Courses, Office Management and Supervision, Certificates
College Notre Dame, Timmins, ON 1965 — 1967
Grade 12, General Arts & Science
Collège Boréal, campus de London September 2012 - Present
College Boreal February 2012 - Present
Citi Cards Canada October 2006 - January 2012
City of Timmins October 1990 - December 2000
Timmins Roman Catholic Separate School Board November 1991 - November 1997
Northern College of Applied Arts and Technology 1991 - 1997
Northern College of Applied Arts and Technology 1991 - 1997
Canadian Cancer Society April 1979 - May 1995
City of Timmins November 1988 - November 1991
Arts & Culture Timmins September 1988 - November 1991
Skills
Office Administration, Project Delivery, Program Planning, Customer Service, Problem Solving, Customer Relations, Process Improvement, Coaching, Plannning, Public Speaking, Customer Satisfaction, Team Leadership, Time Management, Management, Team Building, Budgets, Program Management, Nonprofits, Teaching, Sales, Research, Training, Leadership Development, Analysis, Leadership, Event Planning, Recruiting
Education
Fanshawe College 2006 — 2006
Life Skills Coach - Level 2, Organizational Leadership
Northern College of Applies Arts & Technology, Timmins, On 1997 — 1997
Life Skills Coach - Level I Diploma, Organizational Leadership, Diploma
Northern College of Applied Arts & Technology 1995 — 1997
Office Administation Courses, Office Management and Supervision, Certificates
College Notre Dame, Timmins, ON 1965 — 1967
Grade 12, General Arts & Science
Lori Siska's Citi Cards Canada Experience October 2005 - June 2007
Job Claims Processor at edjuster Inc.
Industry Hospital & Health Care
Experience
BAM Transcription April 2012 - Present
e-djuster Inc. July 2008 - Present
Romantic Wedding Ceremonies January 2001 - Present
All Seasons Weddings 2001 - 2012
Fortune 500 2007 - 2008
Citi Cards Canada October 2005 - June 2007
Canadian National Institute for the Blind November 1978 - October 2005
Skills
Customer Service, Event Planning, Non-profits, Fundraising, Public Speaking
Education
Andrews School of Medical Transcription 2010 — 2012
Medical Transcription
Relax to the Max 2007 — 2007
Certified chair massage practitioner
Thomson Education Direct 2004 — 2006
Bridal Consultant, Bridal Consultant
Fanshawe College 1991 — 1995
Gerontology
BAM Transcription April 2012 - Present
e-djuster Inc. July 2008 - Present
Romantic Wedding Ceremonies January 2001 - Present
All Seasons Weddings 2001 - 2012
Fortune 500 2007 - 2008
Citi Cards Canada October 2005 - June 2007
Canadian National Institute for the Blind November 1978 - October 2005
Skills
Customer Service, Event Planning, Non-profits, Fundraising, Public Speaking
Education
Andrews School of Medical Transcription 2010 — 2012
Medical Transcription
Relax to the Max 2007 — 2007
Certified chair massage practitioner
Thomson Education Direct 2004 — 2006
Bridal Consultant, Bridal Consultant
Fanshawe College 1991 — 1995
Gerontology
Jennifer VanderHeyden Jennifer VanderHeyden's Citi Cards Canada Experience October 2000 - November 2006
Job Business Control Supervisor
Industry Banking
Experience
Citibank Canada September 2011 - Present
Citibank, Canada November 2006 - July 2011
Citi Cards Canada October 2000 - November 2006
Skills
OFAC, Analysis, Credit, Risk Management, Financial Risk, Vendor Management, Operational Risk..., Leadership, Fraud, Data Analysis, Operational Risk, Credit Risk, Finance, Business Process..., Business Process, Financial Analysis, Credit Analysis, Customer Retention, Commercial Banking, Portfolio Management, Payment Card Processing, Cards, Employee Benefits
Education
University of Western, ON 1995 — 1998
Sociology
Canadore College 1993 — 1995
Social Work, Diploma
Lo-Ellen Park Secondary School 1989 — 1993
Citibank Canada September 2011 - Present
Citibank, Canada November 2006 - July 2011
Citi Cards Canada October 2000 - November 2006
Skills
OFAC, Analysis, Credit, Risk Management, Financial Risk, Vendor Management, Operational Risk..., Leadership, Fraud, Data Analysis, Operational Risk, Credit Risk, Finance, Business Process..., Business Process, Financial Analysis, Credit Analysis, Customer Retention, Commercial Banking, Portfolio Management, Payment Card Processing, Cards, Employee Benefits
Education
University of Western, ON 1995 — 1998
Sociology
Canadore College 1993 — 1995
Social Work, Diploma
Lo-Ellen Park Secondary School 1989 — 1993
Peter Kalen Peter Kalen's Citi Cards Canada Experience 2001 - 2006
Job CEO at Wellspring Financial
Industry Financial Services
Experience
Wellspring Financial June 2013 - Present
Sears Canada July 2012 - June 2013
Sears Canada July 2010 - June 2013
Sears Canada May 2010 - July 2012
Sears Canada December 2010 - April 2012
Sears Canada May 2009 - May 2010
President's Choice Financial 2006 - 2009
Citi Cards Canada 2001 - 2006
TD Canada Trust 1998 - 2000
The Premium Beer Company 1995 - 1998
Skills
Credit Cards, Loyalty Marketing, Loyalty Programs, Credit, Financial Services, Database Marketing, Customer Experience, Customer Acquisition, Banking, Direct Marketing, Marketing, Business Transformation, CRM, Business Strategy, Payments, E-commerce, Multi-channel Marketing, Strategy, Integrated Marketing, Segmentation, Strategic Partnerships, Team Leadership, Relationship Marketing, Analytics, Business Analysis, P&L Management, Competitive Analysis, Marketing Strategy, Digital Marketing, Leadership, Product Management, Executive Management, Customer Retention, Vendor Management, Customer Insight, Debit Cards
Education
The University of Western Ontario - Richard Ivey School of Business 2000 — 2001
MBA
The University of Western Ontario - Richard Ivey School of Business 1990 — 1995
HBA
Wellspring Financial June 2013 - Present
Sears Canada July 2012 - June 2013
Sears Canada July 2010 - June 2013
Sears Canada May 2010 - July 2012
Sears Canada December 2010 - April 2012
Sears Canada May 2009 - May 2010
President's Choice Financial 2006 - 2009
Citi Cards Canada 2001 - 2006
TD Canada Trust 1998 - 2000
The Premium Beer Company 1995 - 1998
Skills
Credit Cards, Loyalty Marketing, Loyalty Programs, Credit, Financial Services, Database Marketing, Customer Experience, Customer Acquisition, Banking, Direct Marketing, Marketing, Business Transformation, CRM, Business Strategy, Payments, E-commerce, Multi-channel Marketing, Strategy, Integrated Marketing, Segmentation, Strategic Partnerships, Team Leadership, Relationship Marketing, Analytics, Business Analysis, P&L Management, Competitive Analysis, Marketing Strategy, Digital Marketing, Leadership, Product Management, Executive Management, Customer Retention, Vendor Management, Customer Insight, Debit Cards
Education
The University of Western Ontario - Richard Ivey School of Business 2000 — 2001
MBA
The University of Western Ontario - Richard Ivey School of Business 1990 — 1995
HBA
Rony Pawar, MBA Rony Pawar, MBA's Citi Cards Canada Experience September 2008 - May 2012
Job Vice President at Mogo
Industry Banking
Experience
Mogo January 2014 - Present
CIBC May 2012 - August 2013
Citi Cards Canada September 2008 - May 2012
Citigroup September 2007 - August 2008
Sitel June 2006 - September 2007
TeleTech, New Zealand Ltd. October 2003 - January 2006
Indian Army August 1996 - August 2001
Skills
Process Improvement, Leadership, Operations Management, Call Center, Financial Risk, Driving Results, Quality Improvement, Change Management, Management, Business Analysis, Call Centers, Team Building, Coaching, Business Strategy, Customer Satisfaction, Team Management, Project Management, Outsourcing, CRM, Risk Management, Business Process..., Banking, Team Leadership, Vendor Management, Performance Management, Training, Credit, Financial Services, Customer Experience, Credit Cards, Strategic Planning, BPO, Consulting, Forecasting, Strategy, Project Planning, Executive Management, Telecommunications, Relationship Management, Analysis, Cross-functional Team..., Finance, Analytics, Business Development, Business Planning, Credit Risk, Operational Excellence, Portfolio Management, Management Consulting, Business Transformation
Education
Six Sigma 2012 — 2012
Green Belt, Six Sigma, 3.7
University of Toronto - Rotman School of Management 2010 — 2010
Integrative Thinking, Management
Auckland Institute of Studies 2001 — 2003
MBA, International Business
Guru Nanak Dev University 1992 — 1995
BSc., Economics, Econometrics & Quantitative Techniques, Computer Applications
Right Management
Mogo January 2014 - Present
CIBC May 2012 - August 2013
Citi Cards Canada September 2008 - May 2012
Citigroup September 2007 - August 2008
Sitel June 2006 - September 2007
TeleTech, New Zealand Ltd. October 2003 - January 2006
Indian Army August 1996 - August 2001
Skills
Process Improvement, Leadership, Operations Management, Call Center, Financial Risk, Driving Results, Quality Improvement, Change Management, Management, Business Analysis, Call Centers, Team Building, Coaching, Business Strategy, Customer Satisfaction, Team Management, Project Management, Outsourcing, CRM, Risk Management, Business Process..., Banking, Team Leadership, Vendor Management, Performance Management, Training, Credit, Financial Services, Customer Experience, Credit Cards, Strategic Planning, BPO, Consulting, Forecasting, Strategy, Project Planning, Executive Management, Telecommunications, Relationship Management, Analysis, Cross-functional Team..., Finance, Analytics, Business Development, Business Planning, Credit Risk, Operational Excellence, Portfolio Management, Management Consulting, Business Transformation
Education
Six Sigma 2012 — 2012
Green Belt, Six Sigma, 3.7
University of Toronto - Rotman School of Management 2010 — 2010
Integrative Thinking, Management
Auckland Institute of Studies 2001 — 2003
MBA, International Business
Guru Nanak Dev University 1992 — 1995
BSc., Economics, Econometrics & Quantitative Techniques, Computer Applications
Right Management
Jennifer Rumsey Jennifer Rumsey's Citi Cards Canada Experience March 2005 - January 2012
Job Senior Account Executive at Visa Canada
Industry Financial Services
Experience
Visa Canada January 2014 - Present
Aeroplan (an AIMIA Inc. company) January 2012 - December 2013
Citi Cards Canada March 2005 - January 2012
Citi Cards Canada 2006 - 2007
Hudson's Bay Company 2003 - 2005
Skills
CRM, Strategic Partnerships, Analytics, Database Marketing, Segmentation, Loyalty Marketing, Direct Marketing, Marketing Strategy, Loyalty Programs, Customer Acquisition, Multi-channel Marketing, Mergers & Acquisitions, Credit Cards, Marketing, Strategy, Customer Insight, Customer Retention, Integrated Marketing, Marketing Communications, Relationship Marketing, E-commerce, Digital Marketing
Education
Queen's University 2009 — 2009
Executive Program
Western University 1991 — 1995
Visa Canada January 2014 - Present
Aeroplan (an AIMIA Inc. company) January 2012 - December 2013
Citi Cards Canada March 2005 - January 2012
Citi Cards Canada 2006 - 2007
Hudson's Bay Company 2003 - 2005
Skills
CRM, Strategic Partnerships, Analytics, Database Marketing, Segmentation, Loyalty Marketing, Direct Marketing, Marketing Strategy, Loyalty Programs, Customer Acquisition, Multi-channel Marketing, Mergers & Acquisitions, Credit Cards, Marketing, Strategy, Customer Insight, Customer Retention, Integrated Marketing, Marketing Communications, Relationship Marketing, E-commerce, Digital Marketing
Education
Queen's University 2009 — 2009
Executive Program
Western University 1991 — 1995
Alain Young Alain Young's Citi Cards Canada Experience September 2006 - August 2007
Job Casualty Claims Representative at Intact Insurance
Industry Insurance
Experience
Intact Financial Corporation July 2010 - Present
ClaimSecure Inc. October 2007 - July 2010
Citi Cards Canada September 2006 - August 2007
Skills
Claims, Insurance, Negotiation, Investigation, Employee Benefits, Disability Insurance, Claim
Education
CIP Society 2010 — 2012
CIP Designation, Insurance
Fanshawe College 2008 — 2010
General Business
The University of Western Ontario 2003 — 2007
Honors Specialization in Political Science, Social Science
Intact Financial Corporation July 2010 - Present
ClaimSecure Inc. October 2007 - July 2010
Citi Cards Canada September 2006 - August 2007
Skills
Claims, Insurance, Negotiation, Investigation, Employee Benefits, Disability Insurance, Claim
Education
CIP Society 2010 — 2012
CIP Designation, Insurance
Fanshawe College 2008 — 2010
General Business
The University of Western Ontario 2003 — 2007
Honors Specialization in Political Science, Social Science
Jason Korte Jason Korte's Citi Cards Canada Experience June 2007 - May 2009
Job Senior Mobile Marketing Specialist at Samsung Electronics
Industry Marketing and Advertising
Experience
Samsung Electronics January 2012 - January 2015
Cheil Communications September 2009 - August 2011
Citi Cards Canada June 2007 - May 2009
Bos Advertising November 2006 - June 2007
Carlson Marketing August 2004 - November 2006
Cossette Communication-Marketing May 2002 - August 2004
Getty Images November 1998 - January 2002
Skills
Marketing Communications, Strategy, Project Management, Analysis, Marketing, Creative Strategy, Digital Marketing, Direct Marketing, Digital Strategy, Advertising, Leadership, Marketing Strategy, Writing, Integrated Marketing, Mobile Marketing, Brand Development, Social Media Marketing, Public Speaking, Online Advertising, Interactive Marketing
Education
Southern Alberta Institute of Technology 1995 — 1998
Business Administration, Marketing
Samsung Electronics January 2012 - January 2015
Cheil Communications September 2009 - August 2011
Citi Cards Canada June 2007 - May 2009
Bos Advertising November 2006 - June 2007
Carlson Marketing August 2004 - November 2006
Cossette Communication-Marketing May 2002 - August 2004
Getty Images November 1998 - January 2002
Skills
Marketing Communications, Strategy, Project Management, Analysis, Marketing, Creative Strategy, Digital Marketing, Direct Marketing, Digital Strategy, Advertising, Leadership, Marketing Strategy, Writing, Integrated Marketing, Mobile Marketing, Brand Development, Social Media Marketing, Public Speaking, Online Advertising, Interactive Marketing
Education
Southern Alberta Institute of Technology 1995 — 1998
Business Administration, Marketing
Stephanie Borek's Citi Cards Canada Experience July 2004 - August 2005
Job Was an Enterprise Account Manager
Industry Computer Software
Experience
Symantec September 2012 - July 2013
Symantec April 2012 - September 2012
Symantec September 2006 - March 2012
Dell Financial Services August 2005 - August 2006
Citi Cards Canada July 2004 - August 2005
Skills
Software Industry, Partner Management, Storage, Sales Process, Data Center, CRM, Lead Generation, Business Development
Education
Ryerson University 2001 — 2005
B.Comm, Management and Finance
Charbonel
Symantec September 2012 - July 2013
Symantec April 2012 - September 2012
Symantec September 2006 - March 2012
Dell Financial Services August 2005 - August 2006
Citi Cards Canada July 2004 - August 2005
Skills
Software Industry, Partner Management, Storage, Sales Process, Data Center, CRM, Lead Generation, Business Development
Education
Ryerson University 2001 — 2005
B.Comm, Management and Finance
Charbonel
Nino Di Teodoro Nino Di Teodoro's Citi Cards Canada Experience January 2006 - May 2011
Job Management Consultant Retail Banking & Payments
Industry Banking
Experience
Meridian Credit Union March 2015 - Present
ACT Canada - stakeholders driving payment evolution and digital identity January 2009 - Present
Gemalto January 2014 - January 2015
Gemalto June 2013 - January 2014
TD Canada Trust May 2011 - June 2013
Citi Cards Canada January 2006 - May 2011
Credit Union Central of Canada 2004 - 2006
CIBC 1998 - 2004
Skills
EMV, Payments, Banking, NFC, Mobile, Mobile Commerce, Mobile Payments, Mobile Banking, Product Management, Retail Banking, Product Strategy, Team Leadership, Strategic Planning, Program Management, Strategy Development, E-commerce, Product Development, Credit Cards, Strategic Partnerships, Business Strategy, Leadership, Management, Payment Card Processing, Payment Systems, Internet Banking, Marketing, Strategy, Risk Management, Electronic Payments, Debit Cards, Relationship Management, Customer Experience, Cards, Mobile Devices, CRM, Cross-functional Team..., Financial Services, Analytics, Segmentation, Vendor Management, Executive Management, Business Analysis, Loyalty Marketing, E-payments, Acquiring, Payment Cards, PCI DSS, Loyalty Programs, Transaction Processing, Credit
Education
The University of Western Ontario - Richard Ivey School of Business
Master of Business Administration (MBA), International Business
Meridian Credit Union March 2015 - Present
ACT Canada - stakeholders driving payment evolution and digital identity January 2009 - Present
Gemalto January 2014 - January 2015
Gemalto June 2013 - January 2014
TD Canada Trust May 2011 - June 2013
Citi Cards Canada January 2006 - May 2011
Credit Union Central of Canada 2004 - 2006
CIBC 1998 - 2004
Skills
EMV, Payments, Banking, NFC, Mobile, Mobile Commerce, Mobile Payments, Mobile Banking, Product Management, Retail Banking, Product Strategy, Team Leadership, Strategic Planning, Program Management, Strategy Development, E-commerce, Product Development, Credit Cards, Strategic Partnerships, Business Strategy, Leadership, Management, Payment Card Processing, Payment Systems, Internet Banking, Marketing, Strategy, Risk Management, Electronic Payments, Debit Cards, Relationship Management, Customer Experience, Cards, Mobile Devices, CRM, Cross-functional Team..., Financial Services, Analytics, Segmentation, Vendor Management, Executive Management, Business Analysis, Loyalty Marketing, E-payments, Acquiring, Payment Cards, PCI DSS, Loyalty Programs, Transaction Processing, Credit
Education
The University of Western Ontario - Richard Ivey School of Business
Master of Business Administration (MBA), International Business
Nicholas Kontitsis, CPO Nicholas Kontitsis, CPO's Citi Cards Canada Experience January 2010 - January 2014
Job Account Manager at Life Safety Security
Industry Security and Investigations
Experience
Life Safety Engineered Systems, Inc. March 2015 - Present
G4S Secure Solutions (USA) Inc. January 2014 - March 2015
Citi Cards Canada January 2010 - January 2014
King Reed & Associates September 2007 - December 2009
Westin Hotels & Resorts March 2007 - September 2007
Holiday Inn Hotel & Suites September 2005 - September 2007
Days Inn Hotel & Suites March 2002 - September 2005
InterContinental Hotels & Resorts June 2000 - March 2002
Gap Inc./Old Navy January 2000 - January 2001
Emerald Security Solutions Ltd January 1998 - January 2000
Skills
Surveillance, Physical Security, Security Management, Private Investigations, Protection, Security Operations, Security, Investigation, Corporate Security, Close Protection, Enforcement, Business Continuity, Training, Supervisory Skills, Policy, Disaster Recovery, Management, Background Checks, Fire Safety, Business Continuity..., Risk Assessment, Security Training, Internal Investigations, Emergency Management, Information Technology, Administration, Access Control, Auditing, Fraud, Business Process..., Crisis Management, Team Leadership, Leadership, CCTV, Asset Protection, Occupational Health, Vulnerability Assessment, Security Awareness, Security Audits, Loss Prevention
Education
Seneca College of Applied Arts and Technology 1994 — 1996
Law Enforcement
Life Safety Engineered Systems, Inc. March 2015 - Present
G4S Secure Solutions (USA) Inc. January 2014 - March 2015
Citi Cards Canada January 2010 - January 2014
King Reed & Associates September 2007 - December 2009
Westin Hotels & Resorts March 2007 - September 2007
Holiday Inn Hotel & Suites September 2005 - September 2007
Days Inn Hotel & Suites March 2002 - September 2005
InterContinental Hotels & Resorts June 2000 - March 2002
Gap Inc./Old Navy January 2000 - January 2001
Emerald Security Solutions Ltd January 1998 - January 2000
Skills
Surveillance, Physical Security, Security Management, Private Investigations, Protection, Security Operations, Security, Investigation, Corporate Security, Close Protection, Enforcement, Business Continuity, Training, Supervisory Skills, Policy, Disaster Recovery, Management, Background Checks, Fire Safety, Business Continuity..., Risk Assessment, Security Training, Internal Investigations, Emergency Management, Information Technology, Administration, Access Control, Auditing, Fraud, Business Process..., Crisis Management, Team Leadership, Leadership, CCTV, Asset Protection, Occupational Health, Vulnerability Assessment, Security Awareness, Security Audits, Loss Prevention
Education
Seneca College of Applied Arts and Technology 1994 — 1996
Law Enforcement
John A. Law's Citi Cards Canada Experience 2002 - 2004
Job Global Director of Benefits & Director, Total Rewards (Americas)
Industry Human Resources
Experience
Pitney Bowes Inc. 2008 - Present
Rogers Communications Inc. 2006 - 2008
CIBC 2004 - 2005
Citi Cards Canada 2002 - 2004
Sodexo Canada 1997 - 2002
Compass Group Canada 1991 - 1997
Skills
Performance Management, Deferred Compensation, Employee Engagement, HRIS, Talent Management, Employee Relations, Onboarding, Employee Benefits, Talent Acquisition, Succession Planning, HR Policies, Workforce Planning, Human Resources, Recruiting, Incentive Programs, Organizational..., HR Consulting, Change Management, Applicant Tracking..., Organizational..., Leadership, Labor Relations, Strategy, Vendor Management, Organizational Design, Management, Benefits Administration, Payroll, HR Transformation, Personnel Management, Compensation & Benefit, Executive Pay, Job Evaluation, Program Management, PeopleSoft, Compensation Structures, New Hire Orientations, Job Descriptions, Benefits Negotiation, Employer Branding, College Recruiting, Job Analysis, Sales Compensation, Taleo, Hiring, Salary, Leadership Development, Technical Recruiting, Strategic HR, Interviews
Education
University of Liverpool
Master of Science, Global Human Resources Management
Sheridan College
Post-Graduate Certificate, Human Resources Management
Simon Fraser University
Bachelor of Applied Science (B.A.Sc.), Kinesiology
Pitney Bowes Inc. 2008 - Present
Rogers Communications Inc. 2006 - 2008
CIBC 2004 - 2005
Citi Cards Canada 2002 - 2004
Sodexo Canada 1997 - 2002
Compass Group Canada 1991 - 1997
Skills
Performance Management, Deferred Compensation, Employee Engagement, HRIS, Talent Management, Employee Relations, Onboarding, Employee Benefits, Talent Acquisition, Succession Planning, HR Policies, Workforce Planning, Human Resources, Recruiting, Incentive Programs, Organizational..., HR Consulting, Change Management, Applicant Tracking..., Organizational..., Leadership, Labor Relations, Strategy, Vendor Management, Organizational Design, Management, Benefits Administration, Payroll, HR Transformation, Personnel Management, Compensation & Benefit, Executive Pay, Job Evaluation, Program Management, PeopleSoft, Compensation Structures, New Hire Orientations, Job Descriptions, Benefits Negotiation, Employer Branding, College Recruiting, Job Analysis, Sales Compensation, Taleo, Hiring, Salary, Leadership Development, Technical Recruiting, Strategic HR, Interviews
Education
University of Liverpool
Master of Science, Global Human Resources Management
Sheridan College
Post-Graduate Certificate, Human Resources Management
Simon Fraser University
Bachelor of Applied Science (B.A.Sc.), Kinesiology
Corinne Har's Citi Cards Canada Experience February 1996 - 2012
Job Marketing Financial Analyst at STAPLES Canada
Industry Banking
Experience
STAPLES Canada June 2014 - Present
Citi Cards Canada February 1996 - 2012
Bank of America 1994 - 1995
Skills
Microsoft Office, Essbase, PeopleSoft, Hyperion, Financial Analysis, Managerial Finance, Financial Reporting, Financial Services, Forecasting, Financial Risk, Corporate Finance, Credit Cards, Cash Management, Strategic Financial..., Banking, Relationship Management, Retail Banking, Credit Risk, Financial Modeling, Account Reconciliation, Budgets, Portfolio Management, Risk Management, Sarbanes-Oxley Act, Accounting, Hyperion Enterprise, Credit, Internal Controls, Variance Analysis, Process Improvement, Mergers & Acquisitions, AML, Management, Operational Risk, Credit Analysis, Finance, Financial Forecasting, Financial Accounting, Bloomberg, Treasury Management, Analysis, Derivatives, Capital Markets, Business Analysis, Payments, Commercial Banking, Loans, Analytics, Valuation, Commercial Lending
Education
Curtin University 1991 — 1993
Commercial, Banking & Finance
STAPLES Canada June 2014 - Present
Citi Cards Canada February 1996 - 2012
Bank of America 1994 - 1995
Skills
Microsoft Office, Essbase, PeopleSoft, Hyperion, Financial Analysis, Managerial Finance, Financial Reporting, Financial Services, Forecasting, Financial Risk, Corporate Finance, Credit Cards, Cash Management, Strategic Financial..., Banking, Relationship Management, Retail Banking, Credit Risk, Financial Modeling, Account Reconciliation, Budgets, Portfolio Management, Risk Management, Sarbanes-Oxley Act, Accounting, Hyperion Enterprise, Credit, Internal Controls, Variance Analysis, Process Improvement, Mergers & Acquisitions, AML, Management, Operational Risk, Credit Analysis, Finance, Financial Forecasting, Financial Accounting, Bloomberg, Treasury Management, Analysis, Derivatives, Capital Markets, Business Analysis, Payments, Commercial Banking, Loans, Analytics, Valuation, Commercial Lending
Education
Curtin University 1991 — 1993
Commercial, Banking & Finance
Ellen Fleischer's Citi Cards Canada Experience 1999 - 2011
Job Editor and Writer
Industry Writing and Editing
Experience
(Self-Employed) August 2012 - Present
Indyfest Magazine 2012 - 2015
Indyfest Magazine 2012 - 2015
Indyfest Magazine 2012 - 2015
Seneca College of Applied Arts and Technology September 2011 - October 2012
Citibank Canada April 1998 - August 2011
Citi Cards Canada 1999 - 2011
Ryerson University 1994 - 1996
Skills
Editing, Copy Editing, Technical Writing, Customer Service, Creative Writing, Proofreading, Office Administration, Content Management, Social Media, Research, Publishing, Time Management, Adobe Acrobat, Microsoft Word, Newsletters, Technical Documentation, Marketing Communications, Call Center, Marketing, Social Media Marketing, Copywriting, PowerPoint, Writing, Microsoft Excel, Microsoft Office, Social Networking, Blogging, Project Management, Public Relations, HTML, Outlook, Adobe Creative Suite, Training, Corporate Communications, Web Content, Web Design, Interviews, Internal Communications, Content Development, Proposal Writing, Leadership, CMS, Photoshop, Call Centers, Team Leadership, Event Planning, Web Content Management, Public Speaking, WordPress, Software Documentation
Education
Seneca College of Applied Arts and Technology 2011 — 2012
Certificate, Technical Communication, A
Ryerson University 1994 — 1996
Certificate, Publishing
Marianopolis College
(Self-Employed) August 2012 - Present
Indyfest Magazine 2012 - 2015
Indyfest Magazine 2012 - 2015
Indyfest Magazine 2012 - 2015
Seneca College of Applied Arts and Technology September 2011 - October 2012
Citibank Canada April 1998 - August 2011
Citi Cards Canada 1999 - 2011
Ryerson University 1994 - 1996
Skills
Editing, Copy Editing, Technical Writing, Customer Service, Creative Writing, Proofreading, Office Administration, Content Management, Social Media, Research, Publishing, Time Management, Adobe Acrobat, Microsoft Word, Newsletters, Technical Documentation, Marketing Communications, Call Center, Marketing, Social Media Marketing, Copywriting, PowerPoint, Writing, Microsoft Excel, Microsoft Office, Social Networking, Blogging, Project Management, Public Relations, HTML, Outlook, Adobe Creative Suite, Training, Corporate Communications, Web Content, Web Design, Interviews, Internal Communications, Content Development, Proposal Writing, Leadership, CMS, Photoshop, Call Centers, Team Leadership, Event Planning, Web Content Management, Public Speaking, WordPress, Software Documentation
Education
Seneca College of Applied Arts and Technology 2011 — 2012
Certificate, Technical Communication, A
Ryerson University 1994 — 1996
Certificate, Publishing
Marianopolis College
Ravi Gante's Citi Cards Canada Experience 2010 - Present
Job Finance Professional
Industry Accounting
Experience
Citi Cards Canada 2010 - Present
Tim Hortons Inc January 2010 - July 2010
Skills
Financial Analysis, Variance Analysis, Hyperion Enterprise, SAP, Financial Modeling, Financial Reporting, Budgets, Financial Accounting, Strategic Financial..., Finance
Education
University of New Brunswick 1997 — 1999
MBA, Finance
Citi Cards Canada 2010 - Present
Tim Hortons Inc January 2010 - July 2010
Skills
Financial Analysis, Variance Analysis, Hyperion Enterprise, SAP, Financial Modeling, Financial Reporting, Budgets, Financial Accounting, Strategic Financial..., Finance
Education
University of New Brunswick 1997 — 1999
MBA, Finance
Richard Litvack's Citi Cards Canada Experience October 2012 - Present
Job Senior Vice President & General Manager at Citi
Industry Financial Services
Experience
Citi Cards Canada October 2012 - Present
x 2014 - 2014
x 2014 - 2014
YDRSB 2013 - 2014
Citi Cards Canada September 2006 - October 2012
Bell Canada 2002 - 2006
Teleperformance Canada 2001 - 2002
ClientLogic 1996 - 2001
Skills
Process Improvement, Call Center, Vendor Management, Credit Cards, Business Analysis, Change Management, Customer Experience, Team Leadership, Relationship Management, Performance Management, Cross-functional Team..., Risk Management, Banking, Financial Services, Business Process..., Strategic Planning, Operations Management, Outsourcing, Team Management, Credit, Account Management, Telecommunications, Team Building, Negotiation, Business Development, Management, Strategy, Project Management, Coaching, Sales Management, Management Consulting, Business Strategy, Leadership, Mergers & Acquisitions, Executive Management, Financial Analysis, Call Centers, Product Management, Business Planning, Analysis, Payments, CRM, Forecasting, Finance, Strategic Partnerships, Analytics, Program Management, Start-ups, Customer Retention, Customer Satisfaction
Education
Queen's University 2006 — 2007
MBA, Business
Citi Cards Canada October 2012 - Present
x 2014 - 2014
x 2014 - 2014
YDRSB 2013 - 2014
Citi Cards Canada September 2006 - October 2012
Bell Canada 2002 - 2006
Teleperformance Canada 2001 - 2002
ClientLogic 1996 - 2001
Skills
Process Improvement, Call Center, Vendor Management, Credit Cards, Business Analysis, Change Management, Customer Experience, Team Leadership, Relationship Management, Performance Management, Cross-functional Team..., Risk Management, Banking, Financial Services, Business Process..., Strategic Planning, Operations Management, Outsourcing, Team Management, Credit, Account Management, Telecommunications, Team Building, Negotiation, Business Development, Management, Strategy, Project Management, Coaching, Sales Management, Management Consulting, Business Strategy, Leadership, Mergers & Acquisitions, Executive Management, Financial Analysis, Call Centers, Product Management, Business Planning, Analysis, Payments, CRM, Forecasting, Finance, Strategic Partnerships, Analytics, Program Management, Start-ups, Customer Retention, Customer Satisfaction
Education
Queen's University 2006 — 2007
MBA, Business
Bruce Clark FCI, ICD.D's Citi Cards Canada Experience June 2006 - September 2011
Job President and CEO at Rogers Bank
Industry Banking
Experience
Rogers Bank April 2013 - Present
Rogers Bank September 2011 - Present
Citi Cards Canada June 2006 - September 2011
Sears Canada 2001 - 2006
National Retail Credit Services 2000 - 2001
Skills
Strategic Planning, Team Building, Change Management, Executive Management, Credit Cards, Credit, Banking, Performance Management, Risk Management, Start-up Ventures, Business Strategy, Business Analysis, Financial Sector..., Finance, Mergers, Process Improvement, Management, Financial Analysis, Financial Services, Team Leadership, Leadership, Vendor Management, Mergers & Acquisitions, Portfolio Management, Financial Risk, Analytics, Relationship Management, CRM, Loans, Corporate Finance, Strategy, Business Process..., Program Management, Financial Modeling, Management Consulting, Credit Risk, Customer Experience, Loyalty Marketing, AML, Retail Banking, Credit Analysis, Business Development, Payments, Business Transformation, Consumer Lending, Business Planning, Cash Management, Analysis, Capital Markets, Commercial Banking
Education
Queen's University
Executive Programme
Rotman School of Management
Director's Education Program
University of Guelph
BA
Rogers Bank April 2013 - Present
Rogers Bank September 2011 - Present
Citi Cards Canada June 2006 - September 2011
Sears Canada 2001 - 2006
National Retail Credit Services 2000 - 2001
Skills
Strategic Planning, Team Building, Change Management, Executive Management, Credit Cards, Credit, Banking, Performance Management, Risk Management, Start-up Ventures, Business Strategy, Business Analysis, Financial Sector..., Finance, Mergers, Process Improvement, Management, Financial Analysis, Financial Services, Team Leadership, Leadership, Vendor Management, Mergers & Acquisitions, Portfolio Management, Financial Risk, Analytics, Relationship Management, CRM, Loans, Corporate Finance, Strategy, Business Process..., Program Management, Financial Modeling, Management Consulting, Credit Risk, Customer Experience, Loyalty Marketing, AML, Retail Banking, Credit Analysis, Business Development, Payments, Business Transformation, Consumer Lending, Business Planning, Cash Management, Analysis, Capital Markets, Commercial Banking
Education
Queen's University
Executive Programme
Rotman School of Management
Director's Education Program
University of Guelph
BA
Contessa Pagliaroli's Citi Cards Canada Experience January 2004 - January 2007
Job Experienced Business Trainer
Industry Financial Services
Experience
Water Matrix Inc. June 2014 - Present
Citi 2007 - 2012
Citi Cards Canada January 2004 - January 2007
Citi Cards Canada January 2000 - January 2004
Skills
Call Center, Coaching, Customer Service, Training, Customer Experience, Microsoft Excel, Training Delivery, Instructor-led Training, Outlook, Microsoft Office, Employee Training, Microsoft Word, PowerPoint, Credit Cards, Building Relationships, Leadership, Customer Satisfaction, Process Improvement, Time Management, Recruiting, Management, Teamwork, Account Management, Budgets, Employee Engagement, Strategic Planning, E-Learning
Education
Fanshawe College
Diploma, Interior Design
Water Matrix Inc. June 2014 - Present
Citi 2007 - 2012
Citi Cards Canada January 2004 - January 2007
Citi Cards Canada January 2000 - January 2004
Skills
Call Center, Coaching, Customer Service, Training, Customer Experience, Microsoft Excel, Training Delivery, Instructor-led Training, Outlook, Microsoft Office, Employee Training, Microsoft Word, PowerPoint, Credit Cards, Building Relationships, Leadership, Customer Satisfaction, Process Improvement, Time Management, Recruiting, Management, Teamwork, Account Management, Budgets, Employee Engagement, Strategic Planning, E-Learning
Education
Fanshawe College
Diploma, Interior Design
Jay Bower's Citi Cards Canada Experience Vice President, Operations Manager, Retail Private Label Credit and Operations, Citi Cards CanadaCiti2001 - 2005
Job CISSP, CRISC Vice President / Business Information Security Officer at Citi Cards Canada
Industry Banking
Experience
Citi Cards Canada Vice President, Operations Manager, Retail Private Label Credit and Operations, Citi Cards CanadaCiti2001 - 2005
Education
Fanshawe College
Finance, Finance
Citi Cards Canada Vice President, Operations Manager, Retail Private Label Credit and Operations, Citi Cards CanadaCiti2001 - 2005
Education
Fanshawe College
Finance, Finance
Peter Mellen's Citi Cards Canada Experience June 2006 - March 2012
Job Intraday Reporting Manager at TD
Industry Financial Services
Experience
TD February 2014 - Present
TD October 2013 - February 2014
TD August 2012 - September 2013
Citi Cards Canada June 2006 - March 2012
Citi Cards Canada June 2002 - June 2006
Canada Trust June 2001 - June 2002
Skills
Disaster Recovery, Call Center Development, Business Continuity, Credit Cards, Credit, Risk Management, Crisis Management, Financial Services, Banking, Retail Banking, Credit Risk, Process Improvement, Financial Risk, Financial Analysis, Relationship Management, Credit Analysis, Business Analysis, AML, Change Management, Operational Risk..., Operational Risk, Call Centers, Management, OFAC
Education
The University of Western Ontario - King's University College 1989 — 1992
Bachelor of Arts (B.A.), Economics
King's University College 1988 — 1991
Bachelor of Arts (B.A.), Economics
TD February 2014 - Present
TD October 2013 - February 2014
TD August 2012 - September 2013
Citi Cards Canada June 2006 - March 2012
Citi Cards Canada June 2002 - June 2006
Canada Trust June 2001 - June 2002
Skills
Disaster Recovery, Call Center Development, Business Continuity, Credit Cards, Credit, Risk Management, Crisis Management, Financial Services, Banking, Retail Banking, Credit Risk, Process Improvement, Financial Risk, Financial Analysis, Relationship Management, Credit Analysis, Business Analysis, AML, Change Management, Operational Risk..., Operational Risk, Call Centers, Management, OFAC
Education
The University of Western Ontario - King's University College 1989 — 1992
Bachelor of Arts (B.A.), Economics
King's University College 1988 — 1991
Bachelor of Arts (B.A.), Economics
Jaime Guana's Citi Cards Canada Experience July 1997 - April 2010
Job Marketing Mgr at WalMart Canada
Industry Financial Services
Experience
Wal-Mart Canada May 2010 - Present
Citi Cards Canada July 1997 - April 2010
Skills
Advertising, Segmentation, Digital Marketing, Vendor Management, Marketing Management, Analytics, Direct Marketing, Marketing Communications, Email Marketing, Marketing Strategy, Retail, Project Management, Social Media Marketing, Loyalty Marketing, Web Analytics, Strategy, Cross-functional Team...
Education
York University - Schulich School of Business 2001 — 2004
MBA
Pontificia Universidad Javeriana 1990 — 1995
Industrial Engineer
CMA - Digital Marketing
Wal-Mart Canada May 2010 - Present
Citi Cards Canada July 1997 - April 2010
Skills
Advertising, Segmentation, Digital Marketing, Vendor Management, Marketing Management, Analytics, Direct Marketing, Marketing Communications, Email Marketing, Marketing Strategy, Retail, Project Management, Social Media Marketing, Loyalty Marketing, Web Analytics, Strategy, Cross-functional Team...
Education
York University - Schulich School of Business 2001 — 2004
MBA
Pontificia Universidad Javeriana 1990 — 1995
Industrial Engineer
CMA - Digital Marketing
Kirsten Roach's Citi Cards Canada Experience April 2005 - January 2012
Job VP, Operations Support at Citi
Industry Banking
Experience
Citi Cards Canada Inc. April 2015 - Present
Citi Cards Canada Inc. April 2012 - April 2015
Citi Cards Canada Inc. January 2012 - April 2012
Citi Cards Canada April 2005 - January 2012
Citi April 2003 - April 2005
TeleTech July 2001 - March 2003
TeleTech August 2000 - July 2001
TeleTech June 2000 - August 2000
Education
Fanshawe College 2000 — 2003
Certificate in Human Resources Management
University of Western Ontario 1994 — 1997
BA, Sociology
Citi Cards Canada Inc. April 2015 - Present
Citi Cards Canada Inc. April 2012 - April 2015
Citi Cards Canada Inc. January 2012 - April 2012
Citi Cards Canada April 2005 - January 2012
Citi April 2003 - April 2005
TeleTech July 2001 - March 2003
TeleTech August 2000 - July 2001
TeleTech June 2000 - August 2000
Education
Fanshawe College 2000 — 2003
Certificate in Human Resources Management
University of Western Ontario 1994 — 1997
BA, Sociology
Bonnie Burdett's Citi Cards Canada Experience 2000 - Present
Job Workflow Coordinator at Citi Cards Canada
Industry Financial Services
Experience
Citi Cards Canada 2000 - Present
Citi Cards Canada January 2013 - January 2014
Citi Cards Canada January 2010 - January 2011
Western Fair Association 1999 - 2011
Skills
Teamwork, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Team Building, PowerPoint, Performance Management, Coaching, Outlook, Training, Call Centers, Time Management
Education
Fanshawe College 2006 — 2011
Human Resource Management Certificate, Human Resources
Citi Cards Canada 2000 - Present
Citi Cards Canada January 2013 - January 2014
Citi Cards Canada January 2010 - January 2011
Western Fair Association 1999 - 2011
Skills
Teamwork, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Team Building, PowerPoint, Performance Management, Coaching, Outlook, Training, Call Centers, Time Management
Education
Fanshawe College 2006 — 2011
Human Resource Management Certificate, Human Resources
Shawn Bea's Citi Cards Canada Experience September 2007 - August 2011
Job Investor Services at TD Ameritrade
Industry Photography
Experience
TD Ameritrade October 2011 - Present
iKON IMAGERY May 2007 - Present
Citi Cards Canada September 2007 - August 2011
Skills
Portrait Photography, Commercial Photography, Photography, Image Manipulation, Photos, Weddings, Lighting, Fashion, Photo Shoots, Portraits, Wedding Photography, Event Photography, Fine Art Photography, Headshots, Studio Photography
Education
Fanshawe College 2005 — 2007
Diploma, Photography
Fanshawe College 2005 — 2007
Commercial Photography
TD Ameritrade October 2011 - Present
iKON IMAGERY May 2007 - Present
Citi Cards Canada September 2007 - August 2011
Skills
Portrait Photography, Commercial Photography, Photography, Image Manipulation, Photos, Weddings, Lighting, Fashion, Photo Shoots, Portraits, Wedding Photography, Event Photography, Fine Art Photography, Headshots, Studio Photography
Education
Fanshawe College 2005 — 2007
Diploma, Photography
Fanshawe College 2005 — 2007
Commercial Photography
Diana Pappalardo's Citi Cards Canada Experience September 2011 - Present
Job Technical Writer
Industry Financial Services
Experience
Citi Cards Canada September 2011 - Present
Citi Cards Canada January 2003 - September 2011
Stream April 2002 - February 2003
Skills
Office Administration, Outlook, Excel, SharePoint
Education
Fanshawe College
Basic Business
Fanshawe College
Payroll Administration
OSSD - Westminster Secondary High School
Citi Cards Canada September 2011 - Present
Citi Cards Canada January 2003 - September 2011
Stream April 2002 - February 2003
Skills
Office Administration, Outlook, Excel, SharePoint
Education
Fanshawe College
Basic Business
Fanshawe College
Payroll Administration
OSSD - Westminster Secondary High School
Reginald Savoy's Citi Cards Canada Experience October 2002 - October 2011
Job Escalation Specialist at CitiCards Canada
Industry Financial Services
Experience
Professional MCDJ Entertainment 2010 - 2012
CitiCards Canada March 2006 - October 2011
Citi Cards Canada October 2002 - October 2011
Skills
Data Entry, Customer Retention, Employee Benefits, Credit, Sales, Management, Call Center, Credit Cards, Program Management, Operations Management, Coaching, Policy, Accounts Receivable, Customer Experience, Process Improvement, Vendor Management, Leadership
Education
Fanshawe College 2005 — 2011
Certificate, Human Resources Management
Sarnia Collegiate Institute and Technical School
Honours Graduation Diploma
Professional MCDJ Entertainment 2010 - 2012
CitiCards Canada March 2006 - October 2011
Citi Cards Canada October 2002 - October 2011
Skills
Data Entry, Customer Retention, Employee Benefits, Credit, Sales, Management, Call Center, Credit Cards, Program Management, Operations Management, Coaching, Policy, Accounts Receivable, Customer Experience, Process Improvement, Vendor Management, Leadership
Education
Fanshawe College 2005 — 2011
Certificate, Human Resources Management
Sarnia Collegiate Institute and Technical School
Honours Graduation Diploma
Roseanne Graves's Citi Cards Canada Experience 1995 - 2011
Job Assistant VP, Customer Care at Citi Cards Canada
Industry Financial Services
Experience
Citi Bank Canada May 2010 - January 2012
Citi Cards Canada 1995 - 2011
Canada Trust 1989 - 1995
Canada Trust 1985 - 1989
Tri Country Credit Union February 1983 - March 1985
Skills
Operations Management, Customer Service, Coaching, Performance Management, Staff Development, Call Center, Customer Relations, Project Management, Problem Solving, Customer Experience, Workforce Management, Process Improvement, Customer Focus, Change Management, Customer Satisfaction, Mentoring, Hiring, Quality Management, Microsoft Office, Avaya, IVR, PowerPoint, Excel, Banking, Customer Retention, Recruiting, Credit Cards, Microsoft Excel, Leadership, Management, Budgets, Business Strategy, Call Centers, Marketing, Loans, Relationship Management, Financial Services, Credit, AML, Portfolio Management, Training, Mortgage Lending, Time Management, Risk Management, Business Analysis, Teamwork, Analysis, Vendor Management
Education
Fanshawe College
OMDP, Certificate
Valley Heights Secondary School
Citi Bank Canada May 2010 - January 2012
Citi Cards Canada 1995 - 2011
Canada Trust 1989 - 1995
Canada Trust 1985 - 1989
Tri Country Credit Union February 1983 - March 1985
Skills
Operations Management, Customer Service, Coaching, Performance Management, Staff Development, Call Center, Customer Relations, Project Management, Problem Solving, Customer Experience, Workforce Management, Process Improvement, Customer Focus, Change Management, Customer Satisfaction, Mentoring, Hiring, Quality Management, Microsoft Office, Avaya, IVR, PowerPoint, Excel, Banking, Customer Retention, Recruiting, Credit Cards, Microsoft Excel, Leadership, Management, Budgets, Business Strategy, Call Centers, Marketing, Loans, Relationship Management, Financial Services, Credit, AML, Portfolio Management, Training, Mortgage Lending, Time Management, Risk Management, Business Analysis, Teamwork, Analysis, Vendor Management
Education
Fanshawe College
OMDP, Certificate
Valley Heights Secondary School
Elizabeth Zapanta's Citi Cards Canada Experience October 1995 - December 2005
Job Accountant at HSBC Financial
Industry Accounting
Experience
HSBC Financial December 2005 - Present
Citi Cards Canada October 1995 - December 2005
Collectcorp (Central) Inc. April 1995 - August 1995
Skills
Bank and GL..., General Ledger
Education
Far Eastern University
Bachelor of Commerce (B.Com.), Accounting
Ryerson University
CGA Program 3rd Level
HSBC Financial December 2005 - Present
Citi Cards Canada October 1995 - December 2005
Collectcorp (Central) Inc. April 1995 - August 1995
Skills
Bank and GL..., General Ledger
Education
Far Eastern University
Bachelor of Commerce (B.Com.), Accounting
Ryerson University
CGA Program 3rd Level
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY