Citicards Company
Citicards List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Citicards. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Citicards Salaries. You can even request information on how much does Citicards pay if you want to. Learn about salaries, pros and cons of working for Citicards directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
366 Citicards employees in database. Find out everything there's to know about Citicards employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Citicards Employees
Jack Welch Management Institute June 2015 - Present
University of Georgia March 2013 - Present
Innovation Programs CEDIM January 2015 - Present
Avaya Government Solutions August 2008 - April 2014
University of Maryland University College 2009 - 2012
Perot Systems Government Services December 2005 - August 2008
QSS 2005 - 2007
Delta Technonlogy (Delta Air Lines) March 2000 - April 2003
Citicards October 1996 - March 2000
CSC October 1994 - November 1996
Skills
Program Management, Business Analysis, PMP, Process Improvement, Enterprise Architecture, Business Strategy, Strategy, Project Management, Change Management, Business Development, Social Media, Project Planning, Leadership, IT Strategy, New Business Development, Integration, Proposal Writing, Telecommunications, Information Technology, Strategic Partnerships, Government, Risk Management, Management, Security, Business Process..., Analysis, Governance, Management Consulting, IT Service Management, Business Intelligence, Cloud Computing, Vendor Management, Consulting, Product Development, Cross-functional Team..., Project Portfolio..., CRM, Enterprise Software, SaaS, Professional Services, IT Management, Requirements Analysis, Product Management, Team Leadership, Software Project..., PMO, Outsourcing, Strategic Planning, Solution Selling, Business Transformation
Education
University of Maryland University College 2009 — 2012
Doctorate, Management, GPA 3.85 / 4.0
Thunderbird School of Global Management 2002 — 2002
Executive Program, International Business
Colorado State University 1980 — 1981
MS, Computer Science / MIS
University of Minnesota-Twin Cities 1975 — 1979
BS, Business Administration
Portfolio Recovery Associates March 2009 - Present
Sterling Home Retention January 2009 - March 2009
WaMu 2006 - 2009
Citicards 2003 - 2005
Skills
MS Project, Vendor Management, SQL, SharePoint, Windows, System Administration, Training, Leadership, Avaya, Avaya Communication..., Avaya AES, CMS, Custom CMS Development, NICE Call Recording, Microsoft SQL Server, Oracle, Oracle SQL Developer, Outlook
Education
Florida Community College at Jacksonville
University of North Florida - College of Business Administration
Legal Aid of Western Missouri, Economic Development Unit October 2013 - July 2014
University of Missouri Kansas City, Professor Nancy Levit September 2013 - May 2014
U.S. Bank December 2011 - July 2012
CitiCards December 2007 - March 2009
Internal Revenue Service January 2007 - June 2007
Skills
Teamwork, Microsoft Word, Team Leadership, Management, Customer Service, Microsoft Office, PowerPoint, Analysis, Social Media, Social Networking
Education
University of Missouri-Kansas City School of Law 2012 — 2015
Juris Doctor (J.D.)
Avila University 2006 — 2011
B.S.B.A, Finance, General
Citi February 2015 - Present
CitiCards May 2008 - February 2015
New Horizons - Jacksonville September 2005 - May 2008
Havana Night Club - The Show May 2004 - August 2005
Ocean Design May 1999 - May 2002
Skills
CEH, Active Directory, Administration, Security, Windows, HTML, Microsoft Office, Product Development, Web Design, Troubleshooting, Web Development, SQL, Operating Systems, Visual Basic, C#, Planning, Mobile, Application Development, ASP.NET, CISSP, System Administration, Virtualization, IT Management, Business Continuity, Information Security, Microsoft Exchange, Networking, Information Security..., Microsoft Certified..., Disaster Recovery, Windows Server, Computer Security, ITIL, Firewalls, VPN, Information Technology, Servers, SharePoint, Data Center, TCP/IP, VMware, Network Administration, Unix, IT Strategy, DNS, IT Operations, Cisco Technologies
Education
Keiser College 1998 — 2000
AS, Computer Network Administration
Georgia Institute of Technology 1980 — 1982
BS, Computer Engineering
Cook Out Inc. August 2011 - Present
Citi January 2010 - August 2011
CitiCards 2010 - 2011
Skills
Operations Management, Process Improvement, Call Centers, Team Management, Risk Management, Vendor Management, Business Analysis, Business Process..., Change Management
Education
High Point University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
Bowie State University
Master of Public Administration (MPA)
Fordham University September 2009 - Present
Fordham Foundry July 2012 - June 2014
Mountbatten Institute 2006 - 2010
denken Research & Consulting April 2007 - July 2009
Citicards September 2005 - April 2007
Elizabeth Eakins 1996 - 1998
Skills
Entrepreneurship, Public Speaking, Market Research, Marketing Strategy, Marketing, Higher Education, Entrepreneurship..., Leadership Development, Business Development, Management, Marketing Communications, Research, New Business Development, Event Planning, Data Analysis, Coaching, Product Development, Social Media Marketing, Management Consulting, Social Entrepreneurship, Small Business, Teaching, Public Relations, Sales
Education
New York University 2003 — 2010
PhD, Business Education, Entrepreneurship
Fordham Gabelli School of Business 1998 — 2000
MBA, Finance, Information & Communication Systems
University of South Florida 1990 — 1993
BS, Marketing/Market Research
Brookfield East High School 1982 — 1985
Bank of America July 2014 - Present
Bank of America April 2011 - July 2014
CitiFinancial / CitiFinancial Auto September 2005 - April 2011
Citicards June 2004 - September 2005
CitiFinancial November 2002 - June 2004
CitiFinancial Retail Services February 2002 - November 2002
Freddie Mac June 2001 - February 2002
Chevy Chase Bank February 1999 - February 2001
Chevy Chase Bank February 1992 - January 1999
Skills
Regulations, Project Management, Auditing, AML, Dodd-Frank, Financial Risk, Operational Risk..., Banking, Risk Management, OFAC, Bank Secrecy Act, Enterprise Risk..., Credit, KYC, Operational Risk, Credit Risk, Loans, Contracts, USA PATRIOT Act, Financial Regulation, Anti Money Laundering, Credit Cards, Mortgage Lending, Consumer Lending, Business Continuity, Commercial Banking, Sanction, Business Process...
Education
MOUNT SAINT MARY UNIVERSITY 2006 — 2010
Graduate degree (MBA); B.S, Business Administration
Mount St. Mary's University 1999 — 2000
Bachelor's, Business
Frederick Community College 1994 — 1999
Associates, Business
Dr. Pepper Snapple Group July 2013 - Present
ADT November 2010 - March 2013
Aphogee New Dawn September 2008 - March 2009
Citicards February 2006 - July 2008
Skills
Customer Service, Customer Satisfaction, Call Centers, Data Entry, Outlook, Sales, Microsoft Office, Microsoft Excel, Telephone Skills, Team Leadership, Time Management, Microsoft Word, Invoicing, Payroll, Training
Education
Florida State College at Jacksonville 2014 — 2018
Bachelor’s Degree, Human Resources Management/Personnel Administration, General
Terry Parker High School 2001 — 2004
High School
Terry Parker High School 2001 — 2004
General Education, High School/Secondary Diplomas and Certificates
Guilford County Schools February 2014 - Present
United States Postal Service May 2012 - Present
United States Postal Service August 2009 - Present
United States Postal Service July 2007 - Present
United States Postal Service July 2007 - August 2009
Citicards April 2005 - July 2007
Citi June 2001 - July 2007
SEARS PORTFOLIO June 2001 - July 2007
Citicards N.A. December 2004 - April 2005
Citicards June 2001 - December 2004
Skills
Data Entry, 10 Key, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Retention, Supervision, Administrative..., Clerical Work, Quality Patient Care, Cash Management, Cold Calling, Front-end, Trainee scheduling, New Hire Orientations, Typing, Progress Tracking, General Correspondence, Online Research, Training, Process Scheduler, Administration, Access, Administrative..., Customer Satisfaction, Public Speaking
Education
Alabama State University 1993 — 1996
Alabma State University 1993 — 1996
Computer and Information Sciences and Support Services
Wyandanch Memorial High School 1989 — 1993
Diploma
Black Knight Financial Services January 2015 - Present
Adecco Group March 2014 - January 2015
Adecco Group April 2013 - March 2014
DesertMicro August 2012 - April 2013
Citicards October 2011 - April 2012
New Horizons Computer Learning Center August 2007 - October 2011
New Horizons Computer Learning Center August 2007 - October 2011
Body Shops of America March 2006 - January 2007
MSC Care Management 2007 - 2007
Hair Club for Men and Women November 2004 - March 2006
Education
Florida State College at Jacksonville
Orange Park High School
Associates in Arts Degree
Foundry9 December 2009 - Present
Barclays Bank May 2008 - March 2009
Wells Fargo Financial June 2005 - June 2007
Citicards October 2000 - February 2005
CreativeSolutions Advertising Agency September 1998 - September 1999
PNC Bank July 1997 - July 1998
Bank of New York (DE) November 1996 - July 1997
MBNA July 1994 - November 1996
MBNA April 1993 - July 1994
JP Morgan Chase 1990 - 1993
Skills
Credit Analysis, Relationship Management, Marketing, Customer Contact, Financial Services, Loans, Underwriting, Fraud, Pricing, Credit, Analytics, Portfolio Management, Leadership, Process Improvement, Management, Advertising, Competitive Analysis, Product Management, CRM, Product Development, Strategic Planning, Banking, Call Centers, Strategy, Business Analysis, Vendor Management, Negotiation, Risk Management, Cross-functional Team..., Digital Marketing, Email Marketing, Account Management, Program Management, Credit Cards, Project Management, Online Marketing, SDLC, Resource Management, Finance
Education
Delaware State University 1984 — 1988
B.S.
Citi January 2012 - Present
Citicards September 2010 - January 2012
Citicards January 2006 - August 2010
Citicards June 2003 - February 2006
Skills
Content Production, Content Management, Change Management, Content Strategy, Enterprise Content..., Content Development, Content Writing, Training, Management, CMS, Cross-functional Team..., Strategy, Analysis, Quality Assurance, Technical Writing, Leadership
Education
East Carolina University 2009 — 2012
M.A.
East Tennessee State University 2003 — 2005
B.A.
Northeast State Technical Community College 2001 — 2003
A.S.
Kung Fu Carpets & Cleaning Company June 2014 - Present
All American Publishing August 2012 - Present
Sustainable Futures February 2012 - November 2012
Office Team March 2007 - December 2011
The Idaho Foodbank March 2007 - December 2011
Cornerstone Cleaning Company May 2006 - April 2007
Self Employed December 2004 - May 2006
Investors Financial2004-2004 April 2004 - December 2004
Citicards May 2000 - March 2004
Skills
System Administration, Non-profits, QuickBooks, Management, Payroll, Training
Education
Boise State University 2009 — 2010
Core Classes
Middleton High School 1994 — 1998
Diploma
American Express August 2012 - February 2013
American Express November 2011 - August 2012
Citigroup October 2007 - February 2011
Citicards April 2003 - September 2007
Citicards January 2001 - April 2003
Skills
Project Management, Six Sigma, Change Management, Process Improvement, Call Center, Banking, Credit, Risk Management, Vendor Management, Operations Management, Team Building, Business Analysis, Coaching, Relationship Management, Customer Service, Call Centers, Team Leadership, Leadership, Management, Analysis, Strategy, Program Management
Education
Nova Southeastern University 2012 — 2014
Master of Business Administration (MBA)
Central Piedmont Community College 2010 — 2010
Certification
North Carolina Agricultural and Technical State University
Bachelors
Citicards November 1990 - Present
Skills
Banking, Credit, Portfolio Management, Relationship Management, Call Centers, Strategic Planning, Team Building, Microsoft Office, Customer Service, Vendor Management, Team Leadership
Education
Florida State University
Bachelor of Science (BS), Marketing
Suwannee High School
Corinthian Colleges, Inc. January 2014 - April 2015
University of Phoenix September 2008 - February 2014
East Tennessee State University August 1993 - May 2008
CitiCards January 1997 - October 2004
Northeast State Community College August 1992 - August 1996
Tusculum College January 1986 - August 1993
Skills
Fluent in Spanish, Poet, Teaching, Teachers, Public Speaking, English, Faculty Development, Higher Education, University Teaching, Student Affairs, Adult Education, Curriculum Development, Curriculum Design, Pedagogy, Academic Writing, Gender Studies, Tutoring, Poetry, College Teaching, Teaching Writing, Research, Distance Learning, Literature, Critical Thinking, English grammar, Editing, English Literature, Rhetoric, Creative Writing, American Literature, Composition Theory, College Composition, Freshman Composition, Victorian literature, Literary Theory, Modernism, Critical Theory, Proofreading, Resume Writing, Copy Editing, Teaching Reading, Spanish, Grammar, Literacy, E-Learning, Academia, Instructional Design, Academic Administration, Courses, Classroom
Education
East Carolina University 2015 — 2016
Post-Master's Certificate in Multicultural and Transnational Literature, Department of English: Intercultural/Multicultural and Diversity Studies
Walden University 2014 — 2014
Doctoral coursework in Ed.D program, College Teaching and Learning
East Tennessee State University 1988 — 1992
Master's Degree, English, 3.9 GPA
University of Tennessee-Knoxville 1983 — 1985
Bachelor's Degree, English Language and Literature, General, 3.5 GPA
Ally Financial Inc. April 2014 - Present
BlueCross BlueShield of SC January 2010 - April 2014
Fifth Third Bank August 2009 - January 2010
Sara Lee Corporation July 2005 - July 2009
Citicards October 2004 - March 2005
Geek Squad June 2004 - October 2004
Northern Kentucky University July 2003 - June 2004
US Bank 2001 - 2003
Skills
Active Directory, Windows Server, Security, Software Documentation, Servers, Unix, Operating Systems, Windows, Process Improvement, Linux, Microsoft Exchange, Information Security, Citrix, Technical Support, SAP, Networking, Access, Hardware, Vendor Management, Telecommunications, RACF, RSA SecurID, Oracle Enterprise..., Websense, Siebel, Maximo, Security Clearance, Visio, System Administration, Cisco Technologies, Troubleshooting, Lotus Notes, Firewalls, Training, Software Installation, Testing, Network Administration, Oracle, Requirements Analysis, Group Policy, Disaster Recovery, Information Technology, Computer Security, VPN, Databases, Help Desk Support, Windows 7, Network Security, System Deployment, SQL
Education
Binghamton University 1997 — 2000
Bachelors, Computer Science
Northern Kentucky University 2003 — 2004
Bachelors, Computer Science
DELL March 2010 - October 2014
Go Dance Studio March 2008 - September 2014
Dell April 2007 - March 2010
SourceMedia October 2006 - April 2007
Warner Home Entertainment June 2005 - August 2005
CitiCards January 2001 - August 2004
Skills
Database Marketing, Email Marketing, Spanish, Multilingual, French, Italian, English, Segmentation, Digital Marketing, Demand Generation, Direct Marketing, Marketing Management, Interactive Marketing, Online Marketing, Marketing Communications, Customer Acquisition, Social Media, Lead Generation, Direct Mail, Social Networking, Customer Retention, Marketing, Cross-functional Team..., Product Marketing, Online Advertising, Analytics, Marketing Strategy, Multi-channel Marketing
Education
Northwestern University - Kellogg School of Management 2004 — 2006
Master of Business Administration (M.B.A.)
HEC School of Management 2005 — 2005
MBA- Study Abroad
Georgetown University - The McDonough School of Business 1996 — 2000
BSBA
Université Jean Moulin (Lyon III) 1998 — 1999
DEUF
MasterCard July 2014 - Present
American Express November 2013 - July 2014
American Express July 2011 - October 2013
American Express November 2007 - July 2011
Delta Funding Corporation January 2004 - September 2007
Citicards January 2002 - January 2004
Citicards June 2000 - January 2002
Royal Health Care LLC March 1998 - February 2000
Skills
SAS, SAS/SQL, MS Office Suite, Unix, SQL, DB2, Analytics, SAS programming, Credit, Forecasting, Predictive Modeling, Credit Risk, Statistical Modeling, Risk Management, Portfolio Management, Data Mining, Risk Analytics, Banking, Financial Modeling, Analysis, Credit Cards, Segmentation, Strategy, Financial Risk, SAS Programming
Education
Columbia University in the City of New York 2004 — 2007
M.A., Statistics
City University of New York-Hunter College 1996 — 2000
B.A., Economics
Walmart Pharmacy 2012 - Present
Target Pharmacy November 2007 - October 2008
Midland Loan Services April 2002 - July 2005
Ajilon Consulting April 2000 - November 2001
Citicards April 1993 - April 1999
Skills
Healthcare, Pharmacy, Hospitals, Project Management, Software Documentation, Process Improvement, Change Management, Business Analysis, Cross-functional Team..., CPOE, Analysis, Training, Access, Microsoft Office, Quality Assurance, Team Leadership, Vaccinations, Management, Customer Service, Strategic Planning, Leadership, Team Building, Informatics, Microsoft Excel, PowerPoint, Microsoft Word, Pharmaceutics, Community Pharmacy, Pharmacy Practice, Databases
Education
University of Kansas School of Pharmacy 2008 — 2012
Doctor of Pharmacy (PharmD), Pharmacy
Johnson County Community College 2005 — 2008
AA Liberal Arts, Pre-Pharmacy Studies
Dale Carnegie Course 2004 — 2004
Communications
Conceva 2002 — 2002
Oracle Database Administration
Des Moines Area Community College 1986 — 1991
Computer Languages Certificate, Computer Science
APAC Customer Services April 2013 - June 2014
APAC Customer Services October 2013 - January 2014
APAC Customer Services December 2012 - April 2013
APAC Customer Services October 2012 - December 2012
Xerox June 2012 - October 2012
Obama for America October 2011 - October 2012
Guilford County Board of Election October 2011 - November 2011
Socio-Political Advocacy Non Profit Organization September 2011 - September 2011
Citicards March 2009 - May 2011
Wells Fargo 2005 - 2009
Skills
Call Centers, Banking, Data Entry, Credit Cards, Customer Service, Sales, Marketing, Technical Support, Credit, Credit Analysis, Customer Experience, Spanish, Internet Troubleshooting, iPhone Support, iPad, iPod Touch, Fraud Detection, Grassroots Fundraising, Volunteering, Cross Selling, Nonprofits, Analysis, BPO, Microsoft Word, Long Term Care Insurance, Relationship Management, Call Center, Word, Problem Solving, Non-profits, Compliance, Collections, Business Process..., Health Insurance, Medicare, Medicare Part D, Medicare Advantage, Medicare Prescription..., 2014 AHIP Certified
Education
Syracuse University - David B.Falk College of Sport and Human Dynamics 1980 — 1984
Bachelor of Science, Retailing; Consumer Studies
Syracuse University - Martin J. Whitman School of Management 1980 — 1984
Bachelors of Science, Retail Management
St. John's University, The Peter J. Tobin College of Business 1986 — 1986
n/a, Marketing of Services
Guilford College 2002 — 2002
n/a, Business Law
Auriemma Consulting Group 2013 - Present
Fresh Venture Advisors 2012 - 2013
Citi 2001 - 2012
E-Citi 1999 - 2001
National Discount Brokers, "NDB.com" 1997 - 1999
CitiCards 1994 - 1997
Skills
Credit Cards, Banking, Financial Services, Entrepreneurship, Venture Capital, Portfolio Management, Strategy, Customer Acquisition, Payments, Marketing, Segmentation, Management, Direct Marketing, Analytics, Credit
Education
Cornell University
BS
New York University - Leonard N. Stern School of Business
MBA
FCT-Default Solutions September 2014 - Present
FCT- Default Solutions September 2006 - September 2014
FCT- Default Solutions September 2006 - September 2014
Citicards August 2003 - March 2006
TD Canada Trust January 2001 - August 2003
Skills
Change Management, Coaching, Risk Management, Microsoft Office, Credit, Business Analysis, Credit Cards, Team Leadership, Process Improvement, Team Building, Customer Experience, Call Center, Leadership Development, Leadership, Customer Service, Team Management, Call Centers, Banking, Project Management, Program Management, Recruiting, Performance Management, Employee Engagement, Analysis, Management
Education
Univerity of Western Ontario 2010 — 2012
Leadership Program, Business/Leadership/Communications
Fanshawe College 2002 — 2006
Diploma, Human Resources
Fanshawe College 2000 — 2005
Human Resource Diploma, Human Resources
Canadian Securities Institute 2000 — 2000
Certificate, Canadian Securities
St. Mary's high school
Advanced Business Solutions Louisville IT Support & Services February 2014 - Present
Charter Communications October 2013 - February 2014
Multiband January 2013 - October 2013
Veterinary Data Services, Inc. April 2012 - September 2012
Member Minded October 2009 - May 2010
Greater Louisville Inc. 2009 - 2010
AT&T December 2008 - September 2009
Citicards 2006 - 2008
Skills
Networking, Building Relationships, Microsoft Office, Troubleshooting, Project Management, Telecommunications, Hardware, Analysis, Security, Management, Call Center, Leadership, Call Centers
Education
University of Phoenix 2009 — 2011
Masters, Business Administration, 3.5
Eastern Kentucky University 2001 — 2006
Bachelor of Science, Assets Protection and Security
BCBSNC October 2013 - Present
Ingersoll Rand March 2013 - May 2013
Wells Fargo Home Mortgage August 2011 - February 2013
Bank of America November 2010 - July 2011
Self-Employed January 2009 - November 2010
Citicards September 2008 - December 2008
SynQ Solutions November 2005 - September 2008
SynQ Solutions September 2003 - November 2005
GE Capital September 2000 - May 2003
McMaster-Carr July 1999 - September 2000
Skills
Process Improvement, Program Management, Crystal Reports, Six Sigma, Lean Sigma, Black Belt, Green Belt, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery, Project Management, Change Management, Compliance, PMO, Software Documentation, Management, Analysis
Education
Georgia State University 2007 — 2008
Certification, Lean Six Sigma Black Belt
Georgia State University 2007 — 2007
Certification, Lean Six Sigma Green Belt
Georgia State University 1997 — 1999
BBA, Marketing
Trinity Church April 2013 - June 2015
April Dishon Publishing January 2013 - May 2015
Self-Employed May 2009 - May 2015
Self May 2002 - May 2015
We Know Words- SEO Marketing/Blogger March 2011 - March 2012
UNT Dallas October 2009 - January 2011
University of North Texas Dallas October 2009 - January 2011
Paul Quinn College February 2000 - June 2009
Paul Quinn College September 2007 - December 2007
Citicards November 2005 - January 2007
Skills
Research, Blogging, Editing, Books, Publishing, Public Speaking, Creative Writing, Nonprofits, Non-profits, Social Media, Databases, Journalism, Newsletters, Content Management, Proofreading, Media Relations, Web Content, Copy Editing, Published Author
Education
Paul Quinn College 1998 — 2002
B.A. Communications
Paul Quinn College 1998 — 2002
B.A
Amberton University
Citicards June 2015 - Present
Citi March 2014 - June 2015
Citi July 2013 - May 2014
Citi May 2012 - July 2013
Citi November 2010 - May 2012
SafeTouch Security June 2009 - November 2010
American Business Systems September 2008 - June 2009
Fortune 5 Marketing, Inc./Ample Opportunity Inc. May 2006 - December 2007
Skills
Leadership, Customer Service, Customer Satisfaction, Sales, Data Entry, Call Centers, Training, Customer Retention, Interviews, Time Management, Recruiting, Call Center, Outlook, Sales Management, Microsoft Word, Microsoft Excel, Teamwork, Management, Team Building, Banking, Process Improvement, Coaching, Team Leadership
Education
Chipola College 2002 — 2004
Food Handlers Managers Certificate, Restaurant, Culinary, and Catering Management/Manager
Marianna High School 1999 — 2002
High School Diploma, General Studies, 3.6
AIG June 2014 - Present
AIG November 2010 - June 2014
Citicards August 2009 - November 2010
Citigroup May 2005 - November 2010
Retail Bank March 2008 - August 2009
Citibank North America July 2006 - March 2008
Citibank North America May 2005 - June 2006
GFI Capital Resources Group Inc July 2004 - April 2005
Skills
Talent Management, Employee Relations, Performance Management, Human Resources, Employee Engagement, Onboarding, Recruiting, Deferred Compensation, Personnel Management, Organizational..., Employee Benefits, Interviews, Training, Leadership Development, Sourcing, New Hire Orientations, Change Management, PeopleSoft, Strategy, Organizational Design
Education
Cornell University
Bachelor of Science, Industrial and Labor Relations
Sears Holdings Corporation June 2015 - Present
Sears Holdings Corporation April 2013 - June 2015
Discover December 2012 - April 2013
Citicards July 2011 - November 2012
Health Care Service Corporation March 2010 - July 2011
Health Care Service Corporation June 2007 - March 2010
Hewitt Associates September 2002 - June 2007
Syscon 2000 - 2001
Skills
Business Intelligence, Business Analysis, Data Warehousing, Data Modeling, Analysis, Requirements Gathering, SDLC, Visio, Business Requirements, Software Documentation, Databases, Reporting & Analysis, Operational Efficiency, Visual Basic, Database Design, Teradata, Requirements Analysis, Management Consulting, Project Portfolio..., Systems Analysis, SQL, User Acceptance Testing, SAS, Analytics, ETL, Visionary Thinking and..., Entrepreneurship, Data Analysis, Software Project..., SharePoint, IT Strategy, Agile Methodologies, Finance, Data Mining, Tableau, Project Management, Leadership, Business Process..., Enterprise Architecture, Consulting
Education
Dale Carnegie 2010 — 2010
Certification, The Dale Carnegie Course: Skills for Success
Eastern Illinois University 1996 — 2000
BS, Administrative Information Systems
University of New Mexico January 2011 - Present
T-Mobile February 2013 - July 2014
Citicards April 2005 - November 2010
First National Bank of Marin January 2003 - March 2005
Miles Kimball June 2002 - March 2005
Dillards December 1999 - February 2001
Skills
Biotechnology, PCR, Gel Electrophoresis, Miniprep, Cell Culture, Windows XP and Windows..., Typing Speed: 60+ WPM, OSHA 30-Hour, Cpr Certified, real-time PCR, Molecular Cloning, Microbiology, Environmental Analysis, Customer Service, Collections, Sales, Data Entry, Technical Support, Investment Strategies, Investment Management, Retirement Planning
Education
The University of New Mexico 2011 — 2015
Bachelor's Degree, Biology and Anthropology, 4.09
Central New Mexico Community College 2006 — 2012
Associate's degree, Environmental Safety & Health, and General Studies, 4.0
Goodwill 2013 - 2014
Bank of America 2005 - 2008
CitiCards 1998 - 2005
Skills
Call Center, Banking, Consumer Lending, Retail Banking, Loans
Education
Cal State San Bernardino 1997 — 2003
Bachelor of Business Administration (B.B.A.)
Primerica December 2010 - Present
Citicards December 2005 - April 2011
Family Video July 2005 - December 2005
RMHNCO-UPS September 2004 - July 2005
Savings First Mortgage January 2004 - July 2005
Education
Guilford Technical Community College 2008 — 2011
Computer Science
Reidsville Sr High 1992 — 1995
USAA July 2013 - Present
Fidelity Investments July 2012 - September 2012
Fidelity Investments January 2011 - June 2012
Fidelity Investments November 2010 - October 2011
Fidelity Investments October 2007 - May 2011
RealManage January 2006 - March 2008
Citicards November 2002 - November 2004
Skills
Options, Equity Trading, Mutual Funds, 401k, Equities, Series 7, Investments, Securities, Fixed Income, Asset Allocation, Retirement Planning, Financial Analysis, Bonds, Retirement, Series 65, FINRA, Finance, Strategic Financial..., Financial Services, Series 63, Series 6
Education
University of North Texas 2008 — 2011
International Business
Dallas County Community College 2006 — 2008
Business
DSA Financial Group, Inc. 2011 - Present
Investment Professionals, Inc. 2009 - 2010
Ameriprise Financial 2006 - 2009
Credit Acceptance 2005 - 2005
HSBC Card Services 2004 - 2005
JPMorgan Chase 2003 - 2004
Metris Companies 2001 - 2003
United Recovery Systems 2001 - 2001
Citicards 1998 - 2001
AccuStaff 1997 - 1998
Skills
Retirement Planning, Estate Planning, Wealth Management, Financial Planning, Retirement, Investments, Insurance, Long Term Care, Wealth Transfer, Wealth Accumulation, Annuities
Education
College for Financial Planning 2007 — 2007
CRPC
Florida State College at Jacksonville 1999 — 2002
Digital Risk March 2012 - Present
KBR, Inc. January 2010 - February 2011
Mortgage Broker July 2004 - January 2010
Citicards July 1999 - August 2004
US Army January 1993 - June 1999
Skills
Mortgage Lending, Mortgage Banking, Residential Mortgages, Loan Origination, Refinance, Financial Analysis, Microsoft Excel, Real Estate Financing, Public Speaking, FHA, Credit, Negotiation, Short Sales, Loans, Risk Management, Military, Sales, Financial Services, Customer Service, Sales Management, Retail, Insurance
Education
Florida State College at Jacksonville 2000 — 2002
AA, Business
Dallastown Area High School
Adobe May 2011 - Present
Grignard Company August 2010 - April 2011
Frontier Communications October 2009 - August 2010
Affiinion Group November 2007 - May 2009
Citicards April 2005 - September 2007
Wells Fargo Bank 2000 - 2004
Wells Fargo 2000 - 2004
Private Rehabilitation Practice September 1995 - August 2000
Skills
Data Mining, Data Analysis, SQL, Analysis, Forecasting, Strategic Planning, Customer Insight, Business Analysis, Analytics, Marketing, Sales, Project Management
Education
Baruch College 2012 — 2015
Master of Science (MS), Statistics
Fordham Gabelli School of Business 1998 — 2000
MBA, Finance & Accounting
Northeastern University 1992 — 1994
MS, Speech Language Pathology
University of Connecticut 1988 — 1992
BA, Liberal Arts
American Express April 2015 - Present
American Express, Information Management October 2013 - April 2015
American Express, OPEN Risk June 2011 - September 2013
Barclaycard May 2010 - June 2011
Citicards October 2009 - April 2010
Citicards September 2008 - October 2009
MarketRx - Cognizant July 2007 - August 2008
Maruti Udyog Limited June 2005 - June 2006
Skills
Analytics, SAS, Financial Modeling, Predictive Modeling, Statistical Modeling, Predictive Analytics, Business Analytics, Valuation, Business Analysis, Credit Risk, Segmentation, Data Analysis, Risk Management, Portfolio Management, Derivatives, SAS programming, Credit Cards, Quantitative Analytics, Equities, Risk Analytics, Data Mining, Leadership
Education
Columbia University in the City of New York 2006 — 2007
MS, Risk & Revenue Management
Delhi College of Engineering 2001 — 2005
B.E, Production & Industrial Engg
Modern School 1993 — 2000
Boy's High School
Fleet and Industrial Support Center October 2008 - January 2012
COMFISCS March 2007 - October 2008
Citicards September 2004 - March 2007
Citicards January 2003 - September 2004
Skills
Analysis, Strategic Planning, Project Planning, Customer Service, Budgets, Risk Management, Program Management
Education
Columbia College 2000 — 2002
BA, Business Administration / Management
Alsbridge September 2012 - Present
American Airlines June 2001 - September 2012
Citicards May 1996 - June 2001
Schneider National June 1995 - May 1996
American Girl March 1991 - April 1995
Skills
Call Center Applications, IP Networking,..., Unified Communication..., IT Procurement, Telecommunications, SIP, Session Border..., MPLS, Global Sourcing, IT Strategy, Genesys, Avaya, Cisco Technologies, SIP Trunking, Speech Recognition, Negotiation, Enterprise Mobility, Next Generation IP...
Education
Cardinal Stritch University 1992 — 1994
MBA, Finance
DeVry University 1987 — 1990
B.S, Telecommunication Engineering and Management
PayPal July 2014 - Present
Citi February 2013 - July 2014
Citi July 2012 - February 2013
Citi November 2010 - July 2012
Citicards October 2007 - October 2010
Citicards November 2006 - September 2007
Citicards July 2004 - October 2006
Citicards April 2001 - June 2004
MCI April 1998 - March 2001
Skills
Technical Leadership, Strategic Planning, People Management, Program Management, Agile Project Management, Application Delivery, Mainframe, Business Requirements, Enterprise Architecture, Vendor Management, Retail Banking, Credit Cards, SDLC, SOA, Business Process Design, Websphere, Business Process..., Cross-functional Team..., DB2, Process Improvement, Solution Architecture, PRPC, Pegasystems PRPC, Change Management, Requirements Analysis, Project Management, Management, Mobile Payments, Mobile Product..., Payments, Payment Systems, Payment Cards, Dispute Resolution, Production Managment, Architecture Modeling, Modeling Skills, Sparx Enterprise..., Capability Management, Productivity, Product Development, COE, TIBCO Business Studio, TIBCO, Architecture Frameworks, Innovation, Goal-driven leader, Change Champion, Software Project..., Architecture, Project Delivery
Education
Leadership Sioux Falls 2008 — 2009
Leadership, Community development
Acharya Nagarjuna University 1992 — 1995
Bachelor in Technology, Civil Engineering
Citi March 2014 - Present
Citicards November 2011 - Present
CitiCards February 2004 - November 2011
MasterCard November 1998 - February 2004
First Data Corporation September 1997 - November 1998
First Data Corporation February 1996 - September 1997
Skills
Credit Cards, Payments, Software Project..., Requirements Analysis, Team Leadership, Business Strategy, MS Project, Product Development, Project Implementation, Process Improvement, Program Management, Project Management, SharePoint, Testing, Banking, Business Process, Analysis, Product Management, Business Process..., Financial Services, Integration, Governance, Risk Management, Management, Software Development, Vendor Management, User Acceptance Testing, Training, Start-ups, Portfolio Management, Cross-functional Team...
Education
Creighton University 1988 — 1992
BA, Accounting
Creighton University
Synchrony Financial July 2015 - Present
SunTrust January 2015 - July 2015
Financial Partners Credit Union June 2014 - December 2014
RBS Citizens Group January 2012 - March 2013
Royal Bank of Scotland National Bank June 2010 - January 2012
Citicards April 2008 - March 2010
Citicards December 2002 - April 2007
Citicards April 2000 - December 2002
Skills
Marketing Strategy, Project Implementation, People Management, Product Development, Marketing Management, Budgeting, Market Planning, Budget Management, Customer Retention, Call Center Management, Campaign Execution, Online Marketing, Management Consulting, Direct Marketing, E-mail Marketing, Online Advertising, Budgets, Management, Product Marketing, Credit Cards, Marketing, Product Management, Risk Management, Strategy, Process Improvement, Vendor Management, Email Marketing, Leadership, Program Management, Segmentation, Project Management, Forecasting, Business Development, CRM, B2B, Sales Operations, Strategic Planning, Training, Analytics, Call Centers
Education
Post University 2011 — 2014
Bachelor of Science, Marketing
City University of New York-Brooklyn College 1982 — 1983
N/A, Biology, General
Villanova University
PMP Certification
Aon Hewitt February 2012 - Present
CIGNA November 2009 - February 2012
Towers Perrin March 2009 - July 2009
IBM May 2006 - December 2008
Roswell Park Cancer Institute September 2004 - December 2004
Citicards June 2004 - August 2004
Skills
Marketing, Relationship Management, Project Management, Salesforce.com, SFDC, Employee Benefits, Strategic Planning, Data Analysis, Sales, Account Management, Marketing Strategy, Business Analysis, Strategy, Vendor Management, CRM, Sales Operations, Forecasting
Education
State University of New York College at Buffalo 2003 — 2005
MBA, Marketing, Human Resource Management
Guru Gobind Singh Indraprastha University 1999 — 2003
BBA(H), Marketing, Human Resource Management
Delhi Public School - R. K. Puram
Halyard Health August 2015 - Present
Lowe's Companies, Inc. August 2014 - Present
Citicards June 2012 - April 2014
Citicard January 2001 - April 2014
Citicards April 2010 - June 2012
Citi 2006 - 2008
Citi 2006 - 2008
Citi 2006 - 2008
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Microsoft Office, Call Centers, Team Building
Education
Central Davidson Senior High School 1992 — 1996
Davidson County Community College
Computer Science and Technology
Grace House Preschool August 2011 - June 2015
Citicards October 2001 - February 2011
Commercial Concepts, Inc October 1999 - March 2001
Bellomy Research, Inc. July 1991 - October 1999
Skills
Employee Benefits, Customer Service, Compliance, Contractors, Classroom, Internal Communications, Key Performance..., Microsoft Office, Project Management, Social Media, Negotiation, Nonprofits, Newsletters, Outsourcing, Office Administration, Promotions, Quality Assurance, Research, Relocation, Volunteer Management, Writing, Web Design
Education
Elon University
Bachelor of Arts (BA), Mass Communications with Emphasis in Corporate Communications
University of North Carolina at Greensboro
Post-Baccalaureate in Business Administration, 25+ Hours MBA Course Work
Travelers October 2012 - Present
Travelers June 2011 - October 2012
Travelers September 2010 - June 2011
Travelers August 2009 - September 2010
Citicards February 2009 - August 2009
Seminole ISP Sports Network May 2008 - December 2008
Jacksonville Jaguars December 2005 - December 2008
Skills
Microsoft Excel, PowerPoint, Customer Service, Insurance, Event Planning, Claim, Microsoft Word, Microsoft Office, Social Media, Team Building, Event Management, Training, Sales Management, Casualty, Claims Management, Marketing Communications, Budgets, Customer Satisfaction, Professional Liability, Public Relations, Commercial Lines, Business Strategy, Management, Commercial Insurance, New Business Development, Call Center, Marketing, Sales, Property Damage, Leadership, Outlook, Underwriting, Fundraising, Call Centers, Legal Liability, Property & Casualty..., Coaching, Contract Negotiation, Social Media Marketing, Time Management, Claim Investigation, Public Speaking, Social Networking, Workers Compensation, Negotiation, Marketing Strategy, Project Management, Liability, Strategic Planning, Account Management
Education
Florida State University 2006 — 2008
B.S., Sport Management
Florida State College at Jacksonville 2004 — 2006
A.A., Business
The University of Georgia
Master's Degree, Business Administration and Management, General
Cetera Financial Group July 2015 - Present
Independent trader who thrives at trading Options spreads and Futures January 2014 - Present
MetLife September 2013 - December 2013
The Members Group September 2006 - September 2013
US Federal Credit Union January 2001 - August 2006
Citicards September 1998 - December 2000
Nabisco Biscuit Company July 1994 - July 1998
Skills
Credit Cards, Debit Cards, Credit, Banking, Business Analysis, Electronic Payments, Vendor Management, Process Improvement, Payments, Project Management, Relationship Management, Payment Card Processing, Financial Services, Series 6, Gift Cards, Merchant Acquiring, Variable Annuities, Risk Management, Management
Education
Ashford University
Strayer University
It Works! Global June 2013 - Present
Self employed 2010 - Present
CITICards May 2008 - May 2010
CITICards May 2007 - May 2008
Skills
Cpr Certified, First Aid, Provide Direct Care, Time Management, Communication, Active Listening, Microsoft Word, Microsoft Excel, PowerPoint, Administration, Customer Service, Sales, Teamwork
Education
Broadview University-Layton 2009 — 2012
Associate of Science (AS), Business Administration and Management, General
Broadview University
Associates, Business Administration
Bank of America December 2008 - December 2009
Rooms To Go November 2006 - April 2008
Citicards August 2005 - October 2006
Telvista Inc. December 2003 - July 2005
Skills
Visual C++, Java, Visual Basic, Microsoft Office, Windows XP Professional, Windows 7, SQL, PowerPoint, Visio, Project Management, Microsoft Word, Unix, Technical Support, C++, Call Centers, XP, Data Analysis, SharePoint, Microsoft Excel, Process Improvement, Networking, Business Analysis, Banking, Access, Risk Management, Training, Customer Service, Vendor Management, Integration, Analysis, Windows, Troubleshooting, Microsoft SQL Server, Leadership
Education
Keller Graduate School of Management of Devry University 2011 — 2013
Master's degree, Information Systems Management
University of Phoenix 2006 — 2008
Bachelor of Science, Business Information Systems
Brookhaven Community College
Citi May 2013 - Present
Citi April 2011 - Present
Citicards December 2010 - April 2011
Smith Hanley Associates 2009 - November 2010
Discover January 2009 - March 2009
Chicago Area SAS Users Group 2008 - 2009
Citicards April 2008 - December 2008
HSBC June 2005 - December 2007
HSBC July 2003 - May 2005
Skills
Business Analysis, SAS Certified Base..., SQL, Microsoft SQL Server, Unix Shell Scripting, Direct Marketing, Credit Risk, Credit Cards, Credit Scoring, Risk Management, Risk Assessment, Visual Basic, Microsoft Office, Databases
Education
Benedictine University
Apocalypse Penguin Productions June 2013 - Present
Evandora Productions July 2011 - Present
Citicards May 2007 - July 2011
Mediacom Cable April 2003 - March 2007
MCI Worldcom January 2000 - January 2003
College of the Ozarks Creative Writing Center January 1998 - January 1999
College of the Ozarks Computer Center January 1995 - January 1997
Skills
Customer Service, Microsoft Excel, Microsoft Office, Credit, Sales, Microsoft Word, Loans, Call Center, Marketing, Customer Satisfaction, Call Centers, Creative Writing, Proofreading, Time Management, Troubleshooting, Data Entry, Leadership, Training, Customer Retention, Customer Experience, Teamwork, Management, Analysis
Education
College of the Ozarks 1994 — 1999
Bachelor of Science, English
Bradley Bourbonnais Community High School 1991 — 1994
General Education, High School Diploma
Citicards 2007 - 2009
Citicards 2005 - 2007
Citigroup / Citicards 2002 - 2005
The Associates January 1997 - January 2002
Texaco 1993 - 1997
Texaco 1990 - 1993
Skills
PMP, Change Management, Integration, Mergers, Budgets, CRM, Infrastructure, Data Management, Software Development, Metrics, Auditing, Data Conversion, Process Improvement, Business Analysis, Mergers & Acquisitions, Project Management, Management, Program Management, PMO, SDLC, Vendor Management, Business Process..., Leadership
Education
University of St. Thomas (TX) 1991 — 1994
MBA, Finance
Harding University 1979 — 1983
BBA, Management Information Systems
Sirius XM Radio Inc. July 2012 - Present
Experian Marketing Services July 2008 - July 2012
First Data Corporation August 2007 - July 2008
Redcats USA April 2006 - August 2007
American Express August 1996 - April 2006
Citicards 1995 - 1996
Skills
Analytics, Database Marketing, Campaign Management, Segmentation, Multi-channel Marketing, Consumer Insights, Customer Insight, Strategy, Strategic Partnerships, Integrated Marketing, E-commerce, CRM, Statistical Modeling, Direct Marketing, Online Advertising, Cross-functional Team..., Web Analytics, Business Intelligence, Marketing, Mobile Devices, Leadership, Management
Education
Columbia University in the City of New York 1993 — 1995
MS, Statistics
Smith College 1988 — 1992
BA, Applied Math & IEOR
Syosset HS
Zycron/Toyota February 2014 - Present
S.MAGNOLIA PROMOTIONS March 2012 - Present
Revolution Technologies/Lexmark April 2013 - January 2014
POMEROY IT SOLUTIONS, INC./Commonwealth Office of Technology/Office of Application Development January 2011 - March 2012
HUMANA INC. / Humana Pharmacy Solutions February 2009 - January 2011
HUMANA INC November 2008 - February 2009
HUMANA INC February 2008 - November 2008
HUMANA INC April 2007 - February 2008
CITICARDS January 2006 - January 2007
CITICARDS January 2005 - January 2006
Skills
Technical Writing, Graphic Design, SharePoint, Proposal Writing, Project Management, Training, Management, Process Improvement, Program Management, Leadership
Education
Elon University
BACHELOR OF FINE ARTS, English/Technical Writing
Hancock Bank December 2009 - Present
Peoples First Community Bank January 2006 - December 2009
PHH Mortgage Services March 2003 - December 2005
Citicards June 2000 - March 2003
Skills
Mortgage Lending, Loans, Real Estate, Credit, Banking, First Time Home Buyers, Investment Properties, FHA, Investments, Construction Loans, Refinance, Loan Origination, Government Loans, Mortgage Banking, Residential Mortgages, USDA, Residential Homes, Referrals
Education
Florida State University 1998 — 2004
BA, History
Lincoln High School 1992 — 1996
Diploma
Citibank North America May 2012 - Present
Citibank North America February 2007 - May 2012
Citicards April 2002 - January 2007
Baylor University September 1999 - December 2001
Skills
Risk Management, Strategy, Credit Cards, Banking, SAS, Portfolio Management, Data Analysis, Financial Services, Analysis, Project Management, Data Mining, Commercial Banking, Quantitative, Financial Modeling, Business Analysis, Financial Analysis, Management, Financial Reporting, Retail Banking, Financial Risk, Credit Risk, Credit, Analytics
Education
Baylor University 1999 — 2001
Master, MBA
JWT February 2011 - March 2015
CDMiConnect May 2010 - February 2011
Unit7 November 2009 - May 2010
CDMiConnect October 2008 - July 2009
Rosetta Marketing November 2006 - May 2007
Saatchi & Saatchi Healthcare July 2005 - May 2006
Citicards August 1999 - June 2005
llkfb 1997 - 1999
Skills
Integrated Marketing, Direct Marketing, CRM, Account Management, Digital Marketing, Interactive Marketing, Leadership, Digital Strategy, Financial Services, Pharmaceutical Industry, Online Advertising, Advertising, Social Media, Analytics, Email Marketing, Business Development, Strategy, Marketing, Online Marketing, Brand Development, Marketing Strategy, Creative Direction
Education
New York University - Leonard N. Stern School of Business 1993 — 1995
MBA
Boston University
BA
Accenture June 2005 - Present
Citigroup/Citi Cards 2002 - 2005
Citigroup 2002 - 2005
Citicards 2002 - 2005
Citi Cards 2002 - 2005
Citibank 2002 - 2005
Citigroup/CitiCards 2002 - 2005
Enron 1997 - 2000
Education
Duke University - The Fuqua School of Business 2000 — 2002
Clark Atlanta University 1993 — 1997
BA
Citigroup [CBG] July 2009 - December 2014
Citigroup September 2006 - July 2009
Citicards August 2005 - August 2006
Citi Cards 2003 - 2005
lennar 2002 - 2002
Skills
Banking, Financial Analysis, Portfolio Management, Finance, Credit, Financial Modeling, Strategic Planning, Risk Management, Commercial Banking, Investments, Loans, Security, Analytics, Team Leadership, Non-profit Volunteer, Financial Services, Credit Risk, Corporate Finance, Capital Markets, Business Strategy, Commercial Lending, Cash Management, Treasury Management, Credit Cards, Wealth Management, Financial Markets, Financial Risk, Due Diligence, Equities, Valuation, Leadership, Mortgage Lending, Underwriting, Series 7, Fixed Income, Retail Banking, Credit Analysis, Private Banking, Private Equity, Relationship Management, Asset Management, Mergers & Acquisitions, Consumer Lending, Derivatives, Small Business Lending, Investment Banking, Loan Origination, Mutual Funds, Securities, Management
Education
Citi Commercial Credit College (Omega Performance) 2014 — 2014
Commercial Credt Analysis
Indiana University - Kelley School of Business 2001 — 2003
MBA
ESADE Business School 2003 — 2003
Florida International University - College of Business Administration 1998 — 2000
BA
CGSM 2001 — 2003
Citi Retail Bank November 2010 - Present
Citicards May 2008 - November 2010
GE Money (GE Capital) January 1996 - May 2008
Skills
Portfolio Management, Credit, Underwriting, Risk Analytics, Authorization, Credit Risk, Financial Risk, Risk Management, Credit Cards, Credit Analysis, Enterprise Risk..., Securitization, Stress Testing, Loans, Banking, Consumer Lending, Retail Banking, Operational Risk, Credit Scoring, Basel II, Analytics, Strategy, Mergers & Acquisitions, Due Diligence, Finance
Education
Carnegie Mellon University - Tepper School of Business
MBA, Finance
Franklin & Marshall College
Bachelor of Arts (B.A.), Accounting
Adecco Group North America May 2008 - Present
HyperReactor LLC May 2008 - January 2015
Citigroup May 2005 - February 2007
CitiCards June 2003 - May 2005
Jacksonville Jaguars January 2001 - February 2003
AOL September 1998 - November 2000
Skills
User Experience, CSS, Dreamweaver, Information Architecture, CMS, HTML, Web Development, HTML 5, XHTML, Flash, User Interface Design, SEO, WordPress, Web Design, Front-end, Website Development, Email Marketing, Social Media, JavaScript, ActionScript, Web Analytics, LAMP, Apache, MySQL, PHP, phpMyAdmin, Linux, Amazon Web Services..., Amazon EC2, Bash, Amazon S3, Amazon EBS, Amazon CloudFront, IAM, SSH, SSH Client, SSL Certificates, HTTPS, Rewriting, URL Rewriting, HTML5
Education
Bradford-Union Area Career Technical Center 1996 — 1998
General, IT
CitiCards HR SeniorArthur Andersen2000 - 2002
Education
Columbia University in the City of New York 2002 — 2004
Peek Group, FMS May 2007 - Present
Citi 2000 - 2007
Citigroup 2000 - 2007
Citicards 1995 - 2000
Associates First Capital 1971 - 2000
Associates First Capital Corporations "The Associates" 1971 - 2000
CitiCards (formerly The Associates) 1995 - 1998
Associates Insurance Group 1993 - 1995
Associates Diversified Services 1987 - 1993
The Associates 1971 - 1987
Skills
Financial Management, Insurance, Marketing Strategy, Organizational..., Organizational..., Mortgage, Credit, Banking, Consumer Finance, Investments, Business Strategy, Business Management, Financial Services, Sales, Management, Financial Risk, Loans, Mergers & Acquisitions, Mortgage Lending, Business Development, Financial Analysis, Credit Cards, Managerial Finance, Leadership, Finance, Portfolio Management, Underwriting, Risk Management, Relationship Management, Strategy, Training, Vendor Management, Executive Management
Education
Dallas Baptist University 1996 — 1998
BA, Finance
Calhoun College 1969 — 1974
AA, Business
University of Alabama 1971 — 1973
Business
Dr Pepper Snapple Group June 2014 - Present
MicroStrategy August 2011 - May 2014
Mary Kay Inc March 2004 - August 2011
JP Morgan Chase 2000 - 2004
EDS March 1997 - May 2000
Alliance Data Systems 2000 - 2000
The Associates August 1996 - March 1997
Citicards December 1995 - August 1996
Tata consultancy 1994 - 1995
Skills
Requirements Analysis, Performance Tuning, Datastage, Architecture, Data Analysis, System Administration, Data Models, Strategies, Microstrategy, Data Warehousing, Business Intelligence, ETL, OLAP, Data Integration, Business Intelligence..., Data Modeling, SDLC, Dimensional Modeling, Data Warehouse..., Teradata, SSIS, Data Migration, DB2, Dashboard, Databases, Microsoft SQL Server, Architectures, MicroStrategy, DataStage
Education
The University of Dallas 1998 — 2001
MBA, Information System- ECommerce
Birla Institute of Technology and Science 1989 — 1994
MSc & BE, Mathematics and Computer Science
Synchrony Financial September 2006 - Present
CitiCards March 2003 - September 2006
First USA Bank/Bank One Corporation (now CPM Chase) December 1995 - June 2002
Skills
Product Management, Marketing Strategy, Cross-functional Team..., Analytics, Direct Marketing, Forecasting, Business Development, P&L Management, Management, Pricing, Marketing, Budgets, Strategy, Strategic Planning, Mobile Devices, Financial Services
Education
Florida Atlantic University 2001 — 2003
MBA, Marketing, International Business
The Maryland Institute College of Art 1986 — 1989
BFA, Graphic Design, Advertising
Lowe's Companies Inc August 2005 - Present
Citicards 2003 - 2004
Sears Credit February 1989 - March 2003
Skills
Credit, Process Improvement, Call Center, Customer Service, Leadership, Relationship Management, Team Building, Vendor Management, Credit Cards, Six Sigma, Project Management, Performance Management, Operations Management, Employee Relations, Customer Satisfaction, Retail, Microsoft Excel, Financial Analysis, Microsoft Office, Leadership Development, Training, Project Planning, Customer Experience, Call Centers, Analysis, Management, Microsoft Word, Forecasting, Cross-functional Team..., Account Management, Coaching, Employee Training, Data Analysis, Strategy, Business Process..., Change Management, Quality Assurance, Team Management, Sales, Time Management, Sales Management, Team Leadership, Program Management, Outlook, Customer Retention, Budgets, Sales Operations, CRM, Negotiation
Education
Bucks County Community College 1999 — 2002
Associates, Business Administration
Fidelity National Information Services 2005 - Present
Lender Processing Services, Inc. (LPS) 2009 - 2012
Citicards January 2001 - June 2005
AT&T 2000 - 2001
Skills
Agile Methodologies, Manual Testing, Microsoft SQL Server, Requirements Analysis
Education
Bangalore University 1984 — 1992
B,E, Computer Science
Comcast Spotlight October 2008 - Present
ING Variable Annuities October 2005 - July 2008
GMAC Mortgage September 2004 - October 2005
JP Morgan May 2003 - September 2004
Citicards August 2002 - April 2003
Skills
Requirements Gathering, Requirements Analysis, Business Analysis, Agile Methodologies, Visio
Education
Pennsylvania State University-Great Valley Graduate Center 2006 — 2009
MBA, Finance
Drexel University 1996 — 2001
MIS, Business
Bishop Shanahan 1992 — 1996
GE Money July 2013 - Present
GE Money Bank 2006 - Present
GE Capital July 2006 - July 2013
Citicards 2004 - 2006
Citigroup 2003 - 2006
JP Morgan Chase 2000 - 2003
JPMC, Wilmington, DE 2000 - 2003
Skills
Analytics, Risk Management, Financial Risk, Leadership, Marketing, SAS, Predictive Modeling, Predictive Analytics, Credit Cards, Segmentation, Statistical Modeling, Credit Risk, Risk Analytics, SAS programming, Data Mining
Education
North Dakota State University 1995 — 1997
Master of Business Administration (MBA), Finance & Marketing
Anna University 1988 — 1992
BE, Mechanical Engineering
St Bede's Anglo Indian Higher Secondary School 1977 — 1989
CitiCards July 2007 - Present
Citigroup 2003 - 2007
Citicards 2003 - 2007
Education
Eastern Illinois University 1996 — 2000
Wells Fargo October 2010 - Present
Bank of America July 2010 - September 2010
Conclusive Marketing April 2010 - June 2010
WellsFargo October 2006 - March 2010
Citicards March 2005 - September 2006
Qwest Communications March 2001 - February 2005
Skills
Data Warehousing, SDLC, Business Analysis, SQL, Databases, Business Intelligence, SOA, Requirements Analysis, SharePoint, Project Management, ETL, Agile Methodologies, SSIS, Requirements Gathering, Analysis, Enterprise Architecture, Microsoft SQL Server, Integration, Vendor Management, Management, Business Requirements, Visio, Oracle, Solution Architecture, Data Modeling, Database Design, Software Project..., IT Strategy, SSRS
Education
Anna University
Masters in engineering, Electrical, Electronics and Communications Engineering
ETRADE Financial Senior Data AnalystE*TRADE FINANCIAL2005 - Present
Citigroup Venture Capital 2003 - 2005
Citicards 2003 - 2005
CheckFree Investment Services 2001 - 2002
Federal Reserve Bank of Atlanta 2000 - 2001
Education
Bryn Mawr College 1996 — 2000
Brooklyn Tech
Citigroup 2004 - Present
Citicards 2004 - Present
Citigroup/ Sears Credit Services 2003 - 2006
Education
Boise State University 2003 — 2010
North Carolina Interscholastic Cycling League June 2015 - Present
EY March 2015 - Present
EMC February 2014 - March 2015
Premier HealthCare Alliance March 2009 - January 2014
IBM August 2008 - February 2009
Bank of America April 2006 - July 2008
Citicards September 2004 - April 2006
Seventhman September 2003 - September 2004
Citicards March 2001 - September 2002
Optemize.com February 2000 - March 2001
Skills
Information Architecture, User Interface Design, Interaction Design, Usability Engineering, Usability Testing, User Experience, User-centered Design, User Interface, User Experience Design, Web Design, Usability, Web Applications, Human Computer..., Agile Project Management, Front-end, Heuristic Evaluation, Wireframes, Software Development, Mentoring, Leadership, Wire Framing, SEO, Information Design, SDLC, Visual Design, Contextual Inquiry, Rapid Prototyping, Persona, OmniGraffle, User Research, Creative Direction, User Scenarios, Axure, Mobile Design, Experience Design, Agile Methodologies, Mobile Applications, HTML, CMS, Requirements Gathering, Card Sorting, Enterprise Software, XHTML, Human Factors, Web Project Management, Integration, ActionScript
Education
University of North Florida 1992 — 1994
BFA, Fine Art painitng/ Drawing
Florida Community College at Jacksonville 1989 — 1991
AA, art and design
Stuart Dean Company November 2013 - Present
KPMG US April 2012 - November 2013
Cushman & Wakefield 2007 - 2010
CitiCards 2006 - 2007
Evercore Partners 2005 - 2006
HSBC Securities 2002 - 2004
Arthur Andersen 2000 - 2002
Sony Music Entertainment 1998 - 2000
Skills
Personnel Management, Management, Training, Recruiting, HR Consulting, Human Resources, HR Policies, Employee Training, Talent Management, Organizational..., Employee Relations, Strategic Planning, Succession Planning, Team Building, Leadership, Performance Management, Deferred Compensation, Employee Engagement, Incentive Programs
Education
Columbia University in the City of New York 2002 — 2004
MA, Social Organizational Psychology
Innovis Data Solutions, CBC Companies 2005 - Present
MasterCard Worldwide 2005 - 2005
JP Morgan Chase/Cards Services 1998 - 2005
Citicards March 1989 - 1998
Citigroup 1989 - 1998
Skills
Credit, Product Development, Cards, Analytics, Credit Cards, Risk Management, Cross-functional Team..., Marketing Strategy, Business Planning, Loans, Marketing, Banking, Mortgage Lending, Strategy, Analysis, Financial Services, Credit Risk
Education
Columbia University - Columbia Business School 1986 — 1988
MBA, Finance
Chase Card Services September 2002 - Present
Citicards November 2000 - September 2002
RMH Teleserviecs January 1999 - November 2000
Skills
Marketing, Direct Marketing, Analytics, Financial Services, Strategy, Segmentation, CRM, Marketing Strategy, Relationship Management, Customer Acquisition, Vendor Management, Product Management, Competitive Analysis, Multi-channel Marketing, Database Marketing
Education
Gettysburg College 1986 — 1990
B.A., Business
Multi Service March 2012 - Present
ServiceLink January 2008 - February 2012
NovaStar Financial February 2005 - December 2007
Citicards January 2002 - February 2005
Event 1/Gear for Sports July 2000 - June 2001
JCPenney 1992 - 2000
Skills
NMLS Registered
Education
Baker University 2002 — 2004
MBA
The University of Kansas 1987 — 1991
BS, Journalism
AXA Equitable December 2009 - Present
AXA Equitable 2005 - December 2009
Citicards 2003 - 2005
The New York Times 2000 - 2001
Skills
Predictive Modeling, Analytics, Data Analysis, Segmentation, Business Analysis, SAS, Strategy, Databases, Business Process..., Process Improvement, Financial Analysis, Project Management, Leadership, Financial Services, Financial Modeling, Competitive Analysis, CRM, Visio
Education
Carnegie Mellon University
Masters, Information Systems Management
Carnegie Mellon University - Tepper School of Business
BS, Business Administration - Computing & Information Technology Concentration
Jamaica High School
Jamaica High School
Citi September 2013 - Present
Citi November 2011 - September 2013
Citi November 2008 - November 2011
Citigroup, N.A. 2004 - November 2011
Citicards February 2004 - January 2009
GMAC Insurance January 1992 - February 2004
Skills
Cross-functional Team..., Management, Credit Cards, Portfolio Management, Strategic Planning, Financial Services, Banking, Customer Experience, Analytics, Business Analysis, Credit, Risk Management, Vendor Management, Process Improvement, Relationship Management, Business Process..., Credit Risk, Call Centers, Retail Banking, Financial Risk, Call Center, Loans, Executive Management, Program Management, Collaborative Problem..., Leadership Development, Strategic Leadership, Leadership, Strategy, Analysis, Change Management, Project Management, Customer Service, Financial Analysis, Team Building, Operations Management
Education
Jacksonville University 2002 — 2003
MBA, Leadership
Appalachian State University 1986 — 1991
BS, Communications Media
Clinverse Inc. December 2012 - Present
Willow Tree Dental March 2008 - July 2012
United Auto Credit Corp. March 2007 - February 2008
Sears Credit/Citigroup January 2002 - February 2007
Citicards 1996 - 2006
Sears Credit February 1998 - January 2002
Skills
Credit, Call Center, Compliance, MIS, Customer Relations, Excel, Access, Management, Credit Cards, Process Improvement, Microsoft Office, Leadership, Change Management, Predictive Dialers, VBA, Data Analysis, Microsoft Excel, Customer Service, Call Centers, Team Leadership, Team Building
Education
Richland High School 1989 — 1992
Boise State University
Ameriprise Financial Services, Inc. October 2012 - Present
Ameriprise Financial October 2009 - Present
Ameriprise Financial June 2005 - September 2009
American Express November 1994 - June 2005
Citicards January 1983 - October 1994
Education
New York University - Leonard N. Stern School of Business 1978 — 1980
MBA, Finance
Colgate University 1974 — 1978
Citicards VP, Project ManagerCitigroup2002 - Present
CITI 2002 - Present
Education
Manchester Business School
MARKETING RESOURCES INTERNATIONAL INC September 1989 - Present
Lipman Hearne June 2012 - July 2013
Citicards 1987 - 1989
Chesebrough Ponds 1978 - 1983
Skills
Customer Insight, Focus Groups, Marketing Research, Qualitative Research, Market Research, Advertising Research, Quantitative Research, Consumer Behaviour, Segmentation, Primary Research, Brand Equity, Marketing Strategy, Marketing Communications, Strategic Planning, Integrated Marketing, Analytics, Marketing
Education
Columbia University - Columbia Business School 1977 — 1978
MBA, Marketing
Rutgers University-New Brunswick
BA, Journalism
Lehman Brothers January 2006 - Present
Citicards April 2002 - December 2005
Citigroup April 2002 - December 2003
Education
Baruch College, City University of New York (CUNY) 1997 — 2001
Comcast February 2012 - June 2014
Metro Cable Inc. January 2009 - February 2012
East Tennessee State University January 2006 - December 2009
Citicards August 2005 - October 2007
CitiCards August 2005 - February 2007
The Maelstrom April 2003 - December 2005
Skills
Photoshop, Microsoft Office, Graphic Design, Dreamweaver, Video Editing, Illustrator, Adobe Creative Suite, Customer Service, Final Cut Pro, HTML, Premiere, Microsoft Excel, Web Design, PowerPoint, Animation
Education
East Tennessee State University 2000 — 2008
Master's Degree, Digital Arts
SWL Consulting April 2009 - Present
GE Capital - Sales Finance August 2002 - March 2009
Citicards January 1999 - April 2001
Moore Business Communication Services April 1997 - October 1998
Harley Davidson Financial Services September 1992 - January 1997
Sears Payment Systems 1988 - 1992
General Electric Credit Corporation August 1978 - July 1988
Skills
Credit Cards, Cards, Mergers, Pricing, Product Development, Marketing Strategy, Business Development, New Business Development, Mergers & Acquisitions, Consumer Lending, Finance, Marketing, Strategic Planning, Start-ups, Program Management, Negotiation, Contract Negotiation, Strategy, Strategic Partnerships
Education
Ball State University 1972 — 1976
BS, Journalism and Telecommunications
Arizona State University - W. P. Carey School of Business
OppenheimerFunds Inc. December 1998 - October 2014
Citicards 1991 - 1999
Skills
Agile Methodologies, AS400 Developer, SDLC, Toad, SQL, ETL, RPG, Requirements Analysis, Microsoft Office, Autosys, Business Analysis, Integration, Data Warehousing, Visio, Requirements Gathering, Oracle, Data Modeling
Education
University of Colorado Boulder 1984 — 1989
Bachelor's Degree, Engineering Computer Science
Gemological Institute of America 1981 — 1982
Graduate Gemologist
SmartFocus March 2014 - Present
Sentillian October 2013 - March 2014
3i-MIND March 2012 - March 2014
AGT International September 2011 - March 2014
IntraLinks January 2010 - September 2011
TCS September 2007 - January 2010
Opera Software July 2006 - September 2007
Citicards 2004 - 2006
Chordiant Software 2003 - 2006
USAA 2002 - 2004
Skills
Business Process..., CRM, Pre-sales, Enterprise Architecture, SaaS, IT Strategy, SOA, Java Enterprise Edition, Product Management, Integration, Software Development, SDLC, Cloud Computing, Enterprise Software
Education
Durham University 1998 — 2001
BSc. Hons., Software Engineering, Computer Science
Durham Sixth Form 1997 — 1999
Hartz Mountain Corporation June 2007 - Present
CitiCards June 2004 - May 2007
Citigroup 2004 - 2007
Unilever June 2003 - August 2003
JWT Employment Communications May 2000 - June 2002
draftfcb May 1999 - June 2000
Education
Columbia University - Columbia Business School 2002 — 2004
MBA
Amherst College 1995 — 1999
BA
Lockheed Martin Aeronautics February 2011 - Present
Lockheed Martin Aeronautics November 2004 - August 2011
The Home Depot January 2002 - November 2004
Citicards May 2001 - August 2001
US Air Force June 1999 - March 2001
US Air Force March 1995 - June 1999
Education
Auburn University, College of Business 1999 — 2001
M.B.A., Finance Concentration
University of California, San Diego 1989 — 1994
B.S., Mechanical Engineering
Barclaycard July 2009 - Present
Citicards July 2002 - July 2009
Providian Financial January 2001 - June 2002
CSX Transportation June 2000 - January 2001
Skills
Analytics, SAS programming, Predictive Analytics, Predictive Modeling, Statistical Modeling, Credit Risk, SAS, Data Mining, Credit Scoring, Risk Analytics, Financial Services, Risk Management, Credit Cards, Segmentation, SAS Programming, Banking, Portfolio Management
Education
University of Delaware 1999 — 2001
MS, Operations Research
Delhi University 1996 — 1998
M.Sc, Operational Research
Delhi University 1993 — 1996
B.Sc, Statistics
Citicards May 2005 - May 2008
Education
Georgia Southern University - College of Business Administration 1992 — 1996
Finance
Citi June 2012 - Present
Citicards March 2002 - May 2012
Skills
Quality Assurance, Process Improvement
Education
Florida State University
Citibank March 1999 - Present
Citigroup August 2006 - May 2008
CitiFinancial - Citigroup July 2004 - August 2006
Citicards March 1999 - July 2004
Student Loan Marketing Association December 1991 - April 1997
Education
Florida State University
business
Citigroup September 2010 - February 2012
Citicards February 2006 - September 2010
Swift Transportation 2005 - 2006
Bed Bath & Beyond 2003 - 2005
Hollywood Entertainment 2002 - 2004
Skills
Management, Operations Management, Performance Management, Customer Service, Training, Customer Satisfaction, Banking, Customer Experience, Vendor Management, Process Improvement, Business Analysis, Change Management, Risk Management, Call Centers, Leadership, Credit, Relationship Management, Financial Services, Project Management, Credit Cards, Team Leadership
Education
The University of Kansas 2000 — 2002
Biology, Biology/Leadership Studies
Kansas City Kansas Community College 1999 — 2000
Biology, Biology/Music
Emporia State University 1995 — 1996
Biology/Music
Citigroup 1988 - Present
Citi March 2000 - March 2011
Citicards July 1988 - March 2000
PaySys International 1996 - 1998
Roche Diagnostics 1986 - 1988
Boehringer Mannheim / Roche Diagnostics 1984 - 1986
RCA Consumer Electronics / Thomson Consumer Electronics 1984 - 1986
Thomson Consumer Electronics 1984 - 1986
Skills
SOA, Enterprise Architecture, Architecture, SDLC, Software Development, Agile Methodologies, IT Strategy
Education
Ball State University 1986 — 1988
MS CICS, Information and Communications Sciences
Indiana University Bloomington 1979 — 1982
BA, Mathematics and Computer Science
Butler University 1978 — 1979
Rice University 1977 — 1978
IPS #3
Tech High School
Discover Financial Services January 2014 - Present
Brumbaugh & Quandahl, P.C. June 2009 - Present
Forster, Garbus & Garbus May 2007 - June 2009
Citicards June 1996 - April 2007
Skills
Compliance, Management, Credit, Training
Education
Baker University 1998 — 2000
Master of Science (MS), Business Administration and Management, General
Sterling Stone Productions 2013 - Present
Citicards January 2004 - June 2012
STERLING STONE PRODUCTIONS January 1988 - January 2009
Cintas 1996 - 1999
Skills
Video, Sound, Editing, Graphic Design, Photography, Social Media, Mobile Devices, Digital Media, Integration, Event Planning, Video Production, Television, Project Management, Advertising, Layout, Art, Sales, Writing, Customer Service
Education
Antioch College 1971 — 1973
BA COMMUNICATIONS, MEDIA, SOCIOLOGY
Berea college 1968 — 1972
Three years undergraduate before transferring to Antioch, Communications and Sociology
SunTrust Bank May 2013 - Present
SunTrust Bank February 2011 - May 2013
SunTrust Bank April 2009 - February 2011
JP Morgan Chase March 2008 - April 2009
Citicards December 2005 - February 2008
Citicards May 2004 - November 2005
DaimlerChrysler Financial Services January 2002 - April 2004
DaimlerChrysler Financial Services June 2000 - January 2002
CCCS Atlanta June 1998 - June 2000
Skills
Banking, Credit, Credit Analysis, Credit Risk, Financial Analysis, Financial Risk, Loans, Marketing Analytics, Portfolio Management, Risk Management, Strategy, Underwriting, Financial Services
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2002
MBA, Finance
Georgia State University - J. Mack Robinson College of Business 1993 — 1997
BBA, Finance
JPMorgan Chase September 2013 - Present
Credit Suisse November 2011 - September 2013
Bank of America June 2009 - October 2010
AIG November 2007 - May 2009
Citicards April 2006 - October 2007
Bank of America March 2003 - April 2006
GE April 2001 - February 2003
TAFE LIMITED June 2000 - March 2001
Education
Bharathiar University
BS
Oracle Corporation 2010 - Present
Sun Microsystems 2005 - 2009
Sun Microsystems 2000 - 2005
Sun Microsystems 2000 - 2002
Citicards 1999 - 2000
Tata Consultancy Services 1997 - 1999
Tata Consultancy Services 1995 - 1997
Education
Anna University 1990 — 1993
Bachelor of Engineeing, aerospace
Madurai Kamaraj University 1990 — 1993
bachelor, physics
CitiCards September 2013 - Present
INSYS Group, Inc. September 2010 - September 2013
BNY Mellon - Dreyfus June 1999 - October 2007
ContiFinancial December 1997 - June 1999
Continental Grain Company November 1995 - December 1997
Dun & Bradstreet June 1990 - October 1995
Skills
Financial Reporting, Financial Analysis, Financial Modeling, Cash Management, Financial Statement..., Bloomberg, Accounting, Variance Analysis, Hedge Funds, Internal Controls, SEC filings, Fund Of Funds, Analysis
Education
Fordham Gabelli School of Business 2001 — 2006
MBA, Finance
New York University - Leonard N. Stern School of Business 1986 — 1990
B.S., Accounting
Citi September 2011 - Present
Citicards 2010 - January 2012
Citibank March 1999 - September 2011
Skills
Loans, Call Centers, Vendor Management, Portfolio Management, Investments, Strategic Planning, Direct Sales, Customer Service, Account Management, Financial Analysis, Sales Management, Performance Management, Sales, Relationship Management
Education
Baker University 2007 — 2009
MBA, Business
Westminster College 1985 — 1988
BA, Psych and Business
Citi April 2013 - Present
Midcontinent Communications April 2010 - April 2013
Citibank, The Student Loan Corporation February 2007 - January 2009
Citibank, The Student Loan Corporation May 2004 - February 2007
Citibank, The Student Loan Corporation July 2002 - May 2004
Citibank, The Student Loan Corporation August 1998 - July 2002
Citicards August 1993 - August 1998
Central Plains Clinic July 1991 - August 1993
Citicards February 1988 - January 1990
Education
University of Sioux Falls 2008 — 2010
BA, Business Management
Dakota State University 1997 — 2002
Business Information Systems
KMP Companies, LLC February 2014 - Present
Sagan Marketing, Inc February 2007 - Present
Experis September 2013 - February 2014
Idaho Dept. of Environmental Quality June 2012 - September 2013
S & Y Siding, LLP August 2008 - February 2010
American Income Life November 2006 - March 2008
Citicards January 2004 - January 2006
2003-2004 Customer Service January 2003 - January 2004
Sterner and Klein January 2002 - January 2003
A1 Marketing January 2000 - January 2002
Skills
Software Architecture, Web Development, Web Design, Online Marketing, SEO, Social Networking, Marketing, Management, Social Media, Marketing Strategy, SEM, CSS, Entrepreneurship, Social Media Marketing, Advertising, Copywriting, Small Business, B2B, Facebook, Online Advertising, Blogging, Digital Marketing, Market Research, Email Marketing, E-commerce, HTML, HTML 5, WordPress, C#, Writing, Sales, Team Leadership, Analytics, XHTML, Digital Media, Team Building, Web Marketing, Customer Service, Strategic Planning, Photoshop, Graphic Design, Microsoft Office, ASP.NET MVC, PHP, Promotions, Google Analytics, Press Releases, New Business Development, Website Development, Umbraco
Education
Boise State University 2007 — 2012
2nd Year, Computer Science, Marketing
Capital High School 1996 — 2000
JPMorgan Chase June 2013 - Present
JPMorgan Chase July 2010 - June 2013
JPMorgan Chase October 2006 - April 2009
Citicards November 2005 - October 2006
EverBank April 2004 - November 2005
Chase Home Finance January 2003 - April 2004
Alltel Information Services Inc. Mortage Division (currently known as LPS) August 1999 - August 2002
Skills
SDLC, COBOL, Mainframe, SQL, Quality Center, Oracle, Visio
Education
Florida State College at Jacksonville
Certificate, Business Data Processing focusing on Computer Programming
Northern Michigan University
Bachelor of Science degree, Criminal Justice and Social Work
Express Employment Professionals November 2004 - March 2009
Citicards 2003 - 2004
Furnitureland South, Inc 2000 - 2003
GE Capital 1999 - 2000
Mueller Industries/Halstead industries 1997 - 1999
Education
Elon University 1977 — 1978
Franworks Group of Companies September 2011 - October 2014
Citicards January 2008 - February 2011
Collectcorp July 2007 - December 2007
LIMA AIRPORT PARTNERS SRL July 2002 - January 2005
Banco Santander January 2002 - July 2002
Banco de Credito del Peru February 2001 - January 2002
Skills
Risk Management, Customer Experience, CRM, Financial Statements, Negotiation, Account Reconciliation, Databases, Software Documentation, Outsourcing, Credit Cards, Payments, Banking, Microsoft Office, Cash Flow, Invoicing, Call Center, Credit, Customer Service, Insurance, Teamwork, Accounts Payable, SAP, Accruals, Bank Reconciliation, Portfolio Management, Loans, Accounting, Accounts Receivable, Finance, Management, Call Centers, Business Analysis
Education
Fanshawe College 2006 — 2007
Diploma, General Arts & Science
Universidad Ricardo Palma 1998 — 2003
Bachelor of accounting, Economics
AES November 2006 - Present
Compass September 2010 - June 2011
Protiviti July 2004 - October 2006
Protiviti January 2003 - July 2004
Citicards June 2002 - August 2002
Skills
SOX, Internal Audit, Audit, Internal Controls, Compliance, Auditing, Sarbanes-Oxley Act, Risk Management, Financial Audits, Sarbanes-Oxley, Finance, Enterprise Risk..., Accounting, US GAAP, Financial Reporting, Strategic Financial..., Certified Fraud Examiner, SEC filings, COSO, Financial Analysis, SOX 404, IT Audit, SEC Filings
Education
Georgetown University - The McDonough School of Business 2014 — 2016
Master of Business Administration (M.B.A.)
University of Virginia - Darden Graduate School of Business Administration 2012 — 2012
Executive Education, Finance Leadership Development Program
Virginia Polytechnic Institute and State University - Pamplin College of Business 1998 — 2002
BS, Finance, Management
Liberty Centre April 2012 - Present
State of Nebraska June 2011 - April 2012
Glory House December 2009 - June 2011
Glory House July 2008 - June 2011
Citicards October 2001 - October 2008
Skills
Microsoft Office, Nonprofits, Program Development, Public Speaking, Customer Service, Microsoft Excel, Microsoft Word, Supervisory Skills, Research, PowerPoint, Team Building, Community Outreach, Policy, Administrative...
Education
Capella University 2010 — 2012
Masters, Public Safety
Colorado Technical University 2003 — 2009
Bachelors, Criminal Justice
Colorado Technical University 2003 — 2009
Bachelor's, Criminal Justice
Mitchell Technical Institute 1998 — 1999
Degree, Culinary Arts
SST, Inc June 2009 - Present
Citicards 2003 - 2009
Skills
Financial Analysis, Leadership Development, Risk Management, Credit Cards, Credit Risk, Call Centers, Coaching, Performance Management, Business Strategy, Strategic Planning, Vendor Management, Management, Training, Project Management, Strategy, Team Leadership
Education
Baker University
The University of Kansas
University of Phoenix October 2008 - Present
JPMorgan Chase March 2007 - Present
Chase Paymentech March 2007 - August 2009
Citigroup May 2005 - March 2007
Citigroup - CitiFinancial August 2004 - May 2005
Citigroup - CitiCards/CitiFinancial May 2003 - August 2004
Citicards March 2002 - May 2003
T (SBC) September 2000 - March 2002
Vinfen Corporation November 1997 - September 2000
University of Ibadan, Nigeria September 1995 - September 1997
Skills
Training, Leadership, Coaching, Business Analysis, Project Management, Management, Analysis, Workshop Facilitation, Project Planning, Needs Analysis, Statistics, Psychology, Management Development, Non-profits, Performance Improvement, Psychotherapy, Sales Operations, Performance Management, Data Analysis
Education
Capella University 2003 — 2007
PhD, Industrial/Organizational Psychology
University of Ibadan 1995 — 1997
Bachelor of Science, Psychology
University of Ibadan 1990 — 1994
Master of Education, Guidance and Counseling Psychology
International School Ibadan 1981 — 1988
West Africa School Certificate, High School/Secondary Diplomas and Certificates
Northwest Nazarene University January 2010 - Present
Northwest Nazarene University April 2013 - Present
Citicards January 2005 - November 2009
Fuller Theological Seminary June 2000 - March 2001
Skills
Higher Education, Teaching, Public Speaking, Research, Editing, Nonprofits, Adult Education, Curriculum Design, Curriculum Development, Student Affairs, E-Learning, University Teaching
Education
The University of Chicago 2001 — 2003
Master's, Ancient Near Eastern Language & Culture
Fuller Theological Seminary 1998 — 2000
Master's, Semitic Studies
Fuller Theological Seminary 1997 — 1999
Master's, Theology
Northwest Nazarene University 1989 — 1993
Bachelor's, Theology: Pre-Seminary
Citicards March 2001 - Present
ViSalus April 2013 - 2015
Skills
User Acceptance Testing, Business Requirements, Visio, Testing, Analysis, SharePoint, Regression Testing, Project Management, Project Delivery, Financial Risk, Vendor Management, Credit Cards, SDLC, Banking, Process Improvement, Requirements Analysis, Business Analysis, Agile Methodologies, Business Process, Business Process..., Requirements Gathering, Financial Services, Software Project..., Customer Service, Leadership, Team Leadership, Team Building, Strategic Planning, Microsoft Office, Call Centers, Cross-functional Team..., Coaching
Education
Florida State College at Jacksonville 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Public Safety Management
Florida State College of Jacksonville
Associate of Arts (A.A.)
Cargo Network Services 2005 - 2008
Citicards 2001 - 2005
Chase Manhattan Corporation 1998 - 2001
Education
Farmingdale State College 2008 — 2010
BA in Business Management, Concentration in Computer Systems
US Bank July 2013 - Present
Citicards 1997 - July 2013
Skills
Mortgage Lending, Credit, Loans, Financial Analysis, Risk Management, Financial Services, Strategic Financial..., Banking, Process Improvement, Credit Cards, Financial Risk, Portfolio Management, Credit Risk, Operational Risk
Education
Alexander Central School
University of Sioux Falls 2006 — 2011
BA, Management
Finger Lakes Community College 1993 — 1995
Management
Prudential Financial June 2015 - Present
CITIBANK: GLOBAL CONSUMER MARKETING OFFICE July 2011 - Present
E*TRADE August 2014 - June 2015
CITICARDS September 2009 - June 2011
CITICARDS, NEW YORK September 2007 - September 2009
CITICARDS, NEW YORK July 2005 - August 2007
WPP March 2000 - July 2003
Skills
Customer Experience, Strategic Consulting, Portfolio Management, Marketing, Management, Financial Services, Strategy, Credit Cards, Product Management, Business Strategy, Banking, Relationship Management, Business Analysis
Education
Carnegie Mellon University - Tepper School of Business 2003 — 2005
MBA, Marketing and Strategy
Delhi University 1997 — 1999
Bachelors in Economics
Lancaster University
Master of Business Economics and Econometrics
JPMorgan Chase April 2011 - Present
Citicards April 2010 - September 2010
Lender Processing Services January 2009 - April 2010
CitiStreet LLC January 1994 - January 2008
Skills
Testing, Quality Assurance, Business Analysis, Requirements Gathering, Visio, Portfolio Management, SDLC, Agile Methodologies, Analysis, Financial Services, Integration, Risk Management, User Acceptance Testing
Education
Florida State University
Citicards October 2005 - Present
Wake Forest Baptist Health 2003 - 2006
General Motors 1979 - 1999
Skills
Credit, Banking, Mortgage Lending, Credit Risk, Loans, Credit Analysis, Commercial Banking, Commercial Lending, Payments, Financial Risk, Financial Analysis, Loss Mitigation, Consumer Lending, Cash Management, Loan Origination, Relationship Management, Lines Of Credit, Risk Management, Credit Cards, Portfolio Management, Underwriting, Mortgage Banking, Finance, Small Business Lending, Residential Mortgages, Retail Banking, Financial Services, Cross Selling, Refinance
Education
Hood Theological Seminary 1996 — 2003
M.DIV, OLD TESTAMENT/ COUNSELING
Citicards
Skills
Call Center, Call Centers
Education
East Tennessee State University
Credit Management March 2008 - July 2009
PayPal February 2007 - February 2008
Citicards August 2004 - October 2006
Education
Boise State University 2004 — 2006
Spanish
Epic Games January 2015 - Present
Red Storm Entertainment May 2013 - January 2015
Teleperformance, USA July 2012 - January 2013
Hannifin's Cigar Shop February 2012 - July 2012
Earth Energy Inc March 2011 - October 2011
Citicards May 2008 - September 2009
Skills
Creative Writing, Photoshop, Illustrator, Customer Service, Graphic Design, Adobe Creative Suite, Photography, Drawing, Creative Direction, Oil Painting, Business Writing, Technical Writing, InDesign, Collaboration, Printmaking, Video Games
Education
Boise State University 2005 — 2010
Bachelor of Fine Arts, Illustration
Citicards May 1998 - December 2011
GC Services 1989 - 1997
Renaissance on Peachtree 1987 - 1988
LePeep Restaurant 1985 - 1987
Trotters Restaurant 1984 - 1985
Bennigan's Restaurant 1983 - 1984
Westin Hotel Atlanta 1981 - 1983
Education
Georgia Tech 1988 — 1991
B.S. Industrial Management, Economics, Management
JPMorgan Chase July 2011 - Present
American Home Mortgage Servicing October 2009 - July 2011
CitiFinancial Mortgage February 2009 - October 2009
Bank of America May 2008 - February 2009
CitiFinancial Mortgage March 2006 - April 2008
Citicards October 2004 - March 2006
Skills
Mortgage Lending, Underwriting, Loans, Credit, Mortgage Banking, Credit Analysis, Loan Origination, Banking, Portfolio Management, Credit Risk, Risk Management, Refinance, Residential Mortgages, Financial Risk
Education
Eastfield College
Mesquite Highschool
Diploma
Labsco: Laboratory Supply Company February 2011 - Present
BlueCross BlueShield of North Carolina November 2009 - January 2010
CitiCards March 2007 - May 2008
Skills
Sales, Customer Service, Data Entry, Microsoft Office, Office Administration, Microsoft Excel, Microsoft Word, Cpr Certified
Education
Forsyth Technical Community College 2009 — 2011
Studied Medical Terminology and Healthcare Management
Sandhills Community College 2002 — 2004
Communication, General
Pet Valu, Inc May 2013 - Present
Aquatic Training and Consulting Services December 2012 - Present
Citicards December 2005 - May 2013
MAMSI Health Plans August 2001 - October 2004
Skills
Accounts Receivable, Accounting, Bookkeeping, Customer Service, Management, Marketing, Sales
Education
Frostburg State University 1986 — 1992
Bachelor of Science (BS), Accounting
Governor Thomas Johnson High School 1982 — 1986
High School Diploma, General Studies