Experience
Contractor to the NNSA with 1 Source, Inc.   November 2009 - Present
The Kemtah Group, Inc.   March 2014 - September 2014
ReelzChannel  April 2009 - November 2009
Thornburg Mortgage  January 2004 - April 2009
Thomson Elite  2002 - 2004
Client Logic   2000 - 2002
Fat Cow Web Hosting   2000 - 2002
Xynatech   1996 - 2000

Skills
Active Directory, VMware, VMware ESX, VMware Infrastructure, VMware Server, Citrix, VCP, Citrix Certified..., Citrix Metaframe, Microsoft Technologies, Microsoft Servers, Project Coordination, Windows Server 2008, Windows Server 2003, SQL Server, CCNA, Security+, MCSE, MCP, MCTS, MCITP, TCP/IP, Hyper-V, DHCP, Microsoft SQL Server, Virtualization, Microsoft Certified..., Windows Server, Servers, IIS, XP, VDI, DNS, Microsoft Exchange, Technical Support, SAN, vSphere, System Administration

Education
IT Certifications   2005 — 2013
VMware Certified Professional, MCITP, MCTS, MCSE, MCP, CCNA, CCP, Security+, Network+, Information Technology

The University of New Mexico   2000 — 2004

Rio Rancho High School   1996 — 2000

Experience
Quanex Building Products Corporation  May 2012 - Present
Trussway  June 2004 - May 2012
SSIP, llc   November 2002 - June 2004
Client Logic   September 2001 - June 2002

Skills
IT Infrastructure..., Project Management, Personnel Management, Technology Roadmapping, SOX Compliancy, Application Lifecycle..., Mergers & Acquisitions, Talent Acquisition, Vendor Relationships, Enterprise Agreements, Microsoft Exchange, Unified Communications, Windows Server, SharePoint, Cisco Technologies, Citrix Metaframe, VoIP, VMware, Active Directory, DNS, Networking, IIS, CCNA, Cisco Call Manager, Infrastructure, Information Technology, Disaster Recovery, Switches, Data Center, Enterprise Software, Servers, Network Administration, Troubleshooting, Cisco IOS, LAN-WAN, System Administration

Education
ITT Technical Institute
Associate's Degree, Computer Network Systems

Houston Community College   2012 — 2016
Management Information Systems, General

Southern Nevada Vocational Technical Center
Cisco Networking, MCSE, Visual Basic

Experience
Perficient  November 2014 - Present
Capella University  February 2013 - October 2014
Orange Business Services  July 2010 - July 2011
Orange Business Services  May 2007 - July 2010
Open Systems International  January 2006 - May 2007
JPMORGAN CAPITAL CORPORATION  July 2003 - June 2005
JPMORGAN CAPITAL CORPORATION  December 2002 - July 2003
Client Logic   September 2000 - July 2001
DecisionOne  July 1999 - September 2000
DECISIONONE CORPORATION  October 1998 - July 1999

Skills
Project Management, PMP, Program Management, Telecommunications, Vendor Management, Project Portfolio..., Management, Business Process, Project Planning, PMO, Team Building, CRM, Leadership, Integration, SharePoint

Education
DePaul University   2001 — 2005
Bachelor of Arts (B.A.), Sociology

Joen Snyder O'Neal A guiding Teacher at Compassionate Ocean Dharma Center

Experience
ORAU  September 2014 - May 2015
Seco Tools  May 2011 - January 2014
Shakespeare and Friends Renaissance Festival   2001 - 2011
Modis  September 2008 - December 2009
Roane State Corporate Training Center   February 2008 - September 2008
Imerge America   February 2007 - January 2008
Client Logic   October 2006 - February 2007
Manpower Professional  September 2006 - October 2006
StaffIT  August 2006 - August 2006
Advanced Technology Services  March 2004 - April 2006

Skills
ArcGIS, ArcGIS Explorer, ArcGIS Spatial Analyst, ArcGIS 3D Analyst, ArcGIS Network Analyst..., Google Maps, Google Earth, Research, Troubleshooting, Microsoft Office, Technical Support, Hardware, Public Speaking, Active Directory, Software Installation, Networking, Software Documentation, Machining, Servers, Computer Hardware, Help Desk Support, Citrix, CNC Programming, Printers, Microsoft Technologies, Lathe, Antivirus, CNC Mill, CNC Machine, Machine Tools, CNC operation, Solidworks, Mastercam, Employee Training, Customer Service

Education
Roane State Community College   2014 — 2015
Associate of Applied Science, Geographic Information Science and Cartography, GPA 3.94

Tennessee Technology Center at Harriman   2010 — 2011
Machinist 1 Certificate, Machine Tool Technology/Machinist

New Horizons Computer Training School   2008 — 2008
Computer Networking

Symantec Training   2005 — 2005
Symantec Ghost Suite

Roane State Corporate Training Center   1997 — 1998
n/a, Geographic Information Systems

University of Tennessee-Knoxville   1997 — 1998
Geography, GIS

Johnson University   1989 — 1992
BA, Bible, Cross-Cultural Ministries

Experience
Prestonwood Christian Academy  August 2007 - Present
Prestonwood Christian Academy  August 2007 - Present
Chick Singer Night   August 2011 - Present
Vocal Studios   June 2004 - August 2007
Mary Kay, Inc  August 2005 - June 2006
Mary Kay, Inc  February 2004 - August 2005
Client Logic   May 2003 - October 2003
Forefront Records   September 2002 - May 2003

Skills
Teaching, Music, Advertising, Social Media, Marketing, Newsletters, Integrated Marketing, Training, Recruiting, Customer Service, Management, Songwriting, Coaching, Budgets, Publicity, Employee Training, Outlook, Facebook, Event Management, Microsoft Office, Student Development, Music Education, Mentoring, Creative Writing, Sight Reading

Education
Belmont University   1997 — 2002
BBA, Music Business, Management Emphasis

Mansfield High School

Experience
The Help Card   September 2013 - August 2014
Alliance One  October 2011 - August 2013
JB Remodel   February 2011 - October 2011
Alliance One  October 2009 - September 2010
Allied Solutions LLC  December 2008 - June 2009
Sallie Mae  September 2007 - December 2008
Key Personnel  August 2006 - June 2007
Client Logic   September 2004 - December 2005
Henry Hudson's Bar and Grill   September 2003 - January 2004

Skills
Data Entry, Call Centers, Customer Service, Accounts Receivable, Outlook, Customer Satisfaction, Bedside Manner, High Organizational..., Problem Solving, Alphabetical/numerical..., Cash management, Excellent communication..., Adaptive team player, Opening/closing..., Quick learner, Healthcare billing, Professional bedside..., Top sales performer, Telephone inquiries, Credit card processing, Telecommunication skills, Adaptability, Conflict resolution, Strong client relations, Active listening skills, Medical Assisting, Medical coding, Medical terminology, Microsoft Excel, Microsoft Word, PeopleSoft, Lexis, Sales, Cash Management, Communication

Education
Ivy Tech Community College   2009 — 2012
Certified, Medical Billing and Coding

Canadian Valley Technology Center   2000 — 2001
Certified, Graphic Art

Experience
Cognizant Technology Solutions  March 2015 - Present
DeKalb County Government  November 2003 - March 2015
Georgia Merit System   April 2002 - July 2002
Integrated Management Resource Group   January 2000 - March 2002
Client Logic   September 1997 - March 1999

Skills
PeopleSoft, Microsoft Office, Windows, Employee Benefits, Benefits Administration, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Human Resources, Public Speaking, Government, Customer Service, Internet, Employee Relations, Policy, Administration, Insurance, Analysis

Education
University at Buffalo   1993 — 1997
Bachelor of Arts, Economics

Nassau Community College   1989 — 1992
Associates of Science, Business Administration

Experience
HUB Industrial Supply  July 2010 - Present
Wal-Mart  October 2008 - August 2011
SpeedySigns.com   October 2008 - October 2009
Whitehall Jewelers / Friedman's Jewelers   November 2007 - October 2008
Wal-Staf Personnel Services   March 2007 - June 2007
The Home Depot  August 2006 - January 2007
Texas Roadhouse  July 2006 - August 2006
Client Logic   February 2006 - March 2006

Skills
Layout, Graphic Design, Customer Service, Sales, Typography, Logo Design, Adobe Creative Suite, Posters, InDesign, Illustrator, QuarkXPress, Mac, Graphics, Illustration, Catalogs, Digital Illustration, Web Design, Marketing

Education
Florida Gateway College   2007 — 2011
Graphic Design Production, Associate in Arts, Associate in Science Graphic Design Technology, Graphic Design

Columbia High School   2003 — 2006
High School Deploma, 11th-12th Grade

Fort White High School   2002 — 2004
9th-10th grade

Experience
Builder Homesite Inc.  September 2000 - Present
Client Logic   1997 - 2000
RR Donnelley  1986 - 1996

Education
Ohio University   1979 — 1982
Bachelor of Science (B.S.), Organizational Communication, General, Summa cum laude

Bowling Green State University   1979 — 1981
Bachelor of Science, Organizational Communication, General

Experience
Pentalpha Surveillance   April 2015 - Present
M&T Bank  August 2013 - April 2015
M&T Bank  March 2011 - August 2013
Bryant & Stratton College  March 2010 - August 2013
M&T Bank  March 2008 - March 2011
M&T Bank  August 2002 - March 2008
SAMAS Recruiting   June 1998 - January 2002
Client Logic   1995 - 1998

Skills
Business Analysis, Vendor Management, Process Improvement, SharePoint, Software Documentation, Banking, Call Centers, Access, Project Management, Analysis, Integration, Data Analysis, QlikView, Network Administration, SQL

Education
University of Phoenix   2004 — 2007
MBA

State University of New York College at Fredonia   1992 — 1995
BS, Biology

Albright College   1990 — 1991

Maryvale   1976 — 1988

Experience
USH   June 2008 - Present
Saturn Music Unlimited   August 1994 - Present
Client Logic   2005 - 2007

Skills
Entertainment, Music, Recording, Film, Singing, Video Production, Stage Management, Theatre, Musical Theatre, Television, Acting, Voice Over, Film Production, Pro Tools, Performing Arts, Music Production, Sound, Audio Engineering, Final Cut Pro, Commercials, Soul, Voice Acting, Band, Improvisation, Studio Recording, Music Industry, R&B, Festivals, Live Events, Audio Editing, Talent Booking, Music Publishing, A&R, Concerts, Music Supervision, Music Licensing, Rock, Record Labels, Songwriting, Sound Design, Songs, Bands, Bass, Event Management, Social Media, Event Planning, Social Networking, Funk

Education
Crenshaw High   1969 — 1972
Diploma, Broadcast-Journalism

Cal State Hayward
Bachelor of Arts (B.A.), Broadcast Journalism

Experience
JFI Global   February 2012 - Present
Pan Euro Ltd   July 2008 - April 2011
Great Eastern Street London   February 2008 - April 2008
Daily Bread Ltd   October 2007 - February 2008
The Listening Company   November 2004 - December 2006
Client Logic   2004 - 2006
Sitel  January 1998 - February 2003

Skills
Avaya IP Telephony, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Project Management, Team Management, Internet, Technical Support, Account Management, Import Logistics, Import, Distribution Strategies, Distribution Center..., Client Development, Client Liaison, Purchasing, Purchasing Negotiation, Global Sourcing

Education
AREP Saint Pierre Reunion Island   2011 — 2012
Dilf/Delf, French Language

Kingston College   1992 — 1996
year, science

Kingston University London   1992 — 1996
Bsc; Hons, Cell and Molecular Biology

Govt Inter College Islamgarh   1989 — 1991
Fsc, Science Biology, Chemistry, Physics

Experience
Devry  November 2009 - Present
Fed Ex  November 2009 - May 2010
Client Logic   July 2007 - October 2009
IC Food Mart   December 1999 - June 2006

Skills
•Computer Literate, •Flexible, •Ability to communicate, •Dependable, •Ability to learn..., •Checking for accuracy, •Analyzing data, •Thinks Logically, •Work Goals, •Maintain emotional..., •Skillfully applying...

Education
DeVry University-California   2009 — 2013
Bachelor of Applied Science (BASc), Computer Engineering

Mills high school   1996 — 1999
high school diploma

Experience
a company offering advancement   January 2012 - Present
Nypro Asheville   August 2007 - January 2012
Borg Warner  March 2007 - July 2007
Walmart  June 2006 - March 2007
Associated Air Cartage (DHL)   July 2005 - February 2006
USA TODAY  April 2003 - August 2005
Client Logic   October 2001 - January 2002
CII Technologies (Tyco)   November 2000 - September 2001
Prince Manufacturing  August 2000 - October 2000
Square D Company (Olsten Staffing)   December 1998 - August 2000

Skills
Basic, Fortran, and..., Microsoft Access, Microsoft Publisher, Microsoft Word, Microsoft Works, DOS, Lotus, Visio, Windows, Lathe, Drill Press, Milling Machine, PLC Programming, SPC Charts, Blueprint Reading, Precision Measuring..., AutoCAD, Intro to PowerPoint

Education
Asheville-Buncombe Technical Community College   1991 — 1998
A.A.S, Mechanical Engineering Technology; Mechanical Engineering, 3.71

Western Carolina University   1984 — 1989
Bachelor of Science in Business Administration, Marketing, 3.11

Enka High School   1980 — 1984
92.7

Experience
White Oak Manor-Columbia,SC   September 2008 - Present
National Healthcare  June 2006 - May 2011
Williamsburg County School District  August 2005 - June 2006
Client Logic   November 2004 - August 2005

Education
University of Phoenix
Associates of Arts

Kingstree Senior High
HS Diploma

University of Phoenix
BA, English

Experience
Self  June 2014 - Present
HSBC  March 2012 - June 2014
TurningPoint Capital Inc   November 2009 - February 2012
National Action Financial Services  September 2006 - November 2009
Bank of America  March 2008 - October 2008
ICT, Group  September 2003 - September 2006
RentWay  September 2002 - September 2003
WholeSale City 2   April 2002 - August 2002
Client Logic   April 2001 - March 2002
WNY Heritage Magazine   September 1998 - April 2001

Skills
Microsoft Office, Business Writing, Microsoft Word, Microsoft Excel, Creative Writing, Customer Relations, Customer Retention, Customer Experience, Customer Support, Customer Engagement, Acoustic Guitar, Bass Guitar, Rhythm Guitar, Retail Banking, Collections, Teamwork, Marketing Plan Creation, Online Research, Leadership, Public Relations, Editing, Social Media, Management, Proofreading, Blogging, Writing, WordPress, Customer Service, Negotiation

Education
Medaille College   2011 — 2015
Bachelor of Business Administration (BBA), Organizational Leadership and Management, 3.80

Experience
National Statler Center   2004 - Present
Olmsted Center for Sight  July 2013 - Present
Global Hyatt  July 2003 - April 2004
Holiday Inn Buffalo Downtown   August 1999 - May 2003
Beaver Hollow Conference Center  October 1997 - May 1999
Red Roof Inn  July 1996 - October 1997
Client Logic   1994 - 1997
Hyatt Hotels Corporation  July 1989 - September 1994

Skills
Budgets, Project Management, Leadership, Purchasing, Process Improvement, Mergers, Property Management, Grants, Customer Service, Hospitality, Curriculum Design, Non-profits, Public Speaking, Event Planning, Public Relations, Nonprofits, Marketing, Microsoft Office, Strategic Planning, Management, Organizational..., Time Management, Training, Leadership Development, Career Counseling, Hospitality Management, Fundraising, Microsoft Excel, Program Management, Community Outreach, Mergers & Acquisitions, Staff Development, Coaching, Program Development, Policy, Resume Writing, Event Management, Team Building, Social Media, Sales, Social Networking

Education
State University of New York College at Buffalo   2011 — 2012
MS, Student Personnel Administration

Erie Community College
A.S., Hospitality Administration

State University of New York College at Buffalo
BS, Hospitality Administration

Experience
Xpress Loan Servicing  2005 - Present
Washington Mutual Bank  2003 - 2005
Client Logic   2001 - 2003
Burger King Corporation  1996 - 2001

Education
Genesee Community College
Associates, Pursuant

Experience
Alpha Packaging  December 2012 - Present
self-employed umpire   2011 - 2013
Nordyne  February 2008 - November 2012
Third Party Solutions  June 2005 - February 2008
MAMSI  June 2001 - June 2005
Client Logic   September 2000 - May 2001
Strategy 7  September 1997 - June 1999
Alcatel  September 1995 - September 1997
Kaiser Permanente  April 1992 - August 1995
Vercom Software   May 1991 - April 1992

Skills
Pick Operating System, Unidata, MV RDBMS (Multivalued..., U2, Rocket U2, Systems Analysis, IBM Gentran EDI, Programming, Testing, SAP, Secure FTP, Multivalue, SAP FICO, Databases, UniData, Change Management, Customer Service, Training, Analysis, SQL, Software Documentation, Windows, Management

Education
Eastern Illinois University   1979 — 1981

Experience
DIRECTTV  January 2013 - February 2013
Best Temps   September 2011 - 2012
Mobile Communication   November 2007 - May 2009
Keller Williams Realty Central, Dover, Delaware, kwcentraldelaware.com   August 2004 - December 2006
Client Logic, www.clientlogic.com   June 2005 - August 2005
Barrett, Business Services, Inc, FaxDover-DE_Jobs@bbsihq.com   February 2004 - August 2005
Workable Solutions, Inc.   June 2003 - August 2004
Tanner & James   November 2003 - November 2003
Client Logic   June 1999 - February 2003
Catalog Resources, Inc.   August 1994 - June 1999

Skills
Microsoft Office, Trend, E-showing, Customer Service, Call Center support..., Call Center Scheduler, Call Center Training, Administrative..., Data Entry, Retail Sales, Fundraising, Customer Care Specialist

Education
Towson University   1986 — 1986
History, Junior

Montgomery College   1981 — 1986
transfered, Liberal Arts and Sciences/Liberal Studies

Experience
Randstad USA  November 2012 - Present
SVTA   February 2012 - July 2012
Suwannee River Economic Council  October 2011 - February 2012
SREC   October 2011 - February 2012
AmeriCorps  February 2011 - October 2011
Wal-Staf   November 2010 - November 2010
Windsong Apartments   September 2006 - October 2010
AMI-FFT   October 2008 - June 2009
Wal-Staf   April 2004 - August 2006
Client Logic   December 2001 - April 2004

Skills
Non-profits, Community Outreach, Grant Writing, Fundraising, Youth Development, Event Planning, Volunteer Management, Community Development, Program Development, Public Speaking, Community Organizing, Research, Grants, Social Services, Program Evaluation, Workshop Facilitation, Volunteer Recruiting, Program Management, Microsoft Office, Customer Service, Policy, Recruiting, Nonprofits, Public Relations, Strategic Planning

Education
Saint Leo University   2012 — 2013
MBA, Human Resource Management

Saint Leo University   2005 — 2008
Bachelor of Arts, Business Administration

Lake City Community College   2000 — 2005
Associates of Arts, Liberal Arts

Experience
Valtech  July 2015 - Present
Valtech  June 2013 - Present
Valtech  April 2012 - May 2013
Valtech  June 2007 - April 2012
Dibon Solutions  January 2005 - June 2007
Client Logic   March 2002 - October 2002

Skills
Agile Methodologies, Scrum, SOA, Software Project..., Web Services, Agile Project Management, Software Development, .NET, Enterprise Architecture, Java, WCF, REST, SharePoint, Visual Studio, Continuous Integration, ASP.NET MVC, Cloud Computing, Objective-C, iOS development, Iterative Design, ASP.NET, Microsoft SQL Server, E-commerce, Test Driven Development, UML, SDLC, SQL, Java Enterprise Edition, Enterprise Software, Web Applications, Big Data, Enterprise Mobility, Mobility Strategy

Education
University at Buffalo   2001 — 2001
BS, Computer Science

National University of Computer and Emerging Sciences   1998 — 2000
BS, Computer Science

Southern Methodist University
MS, Computer Science

Experience
Integrity Solution Services, Inc. formerly N.A.R.S.   June 2012 - July 2014
Stream Global Services  December 2006 - April 2011
Client Logic   January 2004 - November 2006
Sykes Enterprises  1998 - 2003
MCI Call Center Consulting   January 1997 - August 1998

Skills
Operations Management, Forecasting, Profitability, Outsourcing, Process Improvement, Team Building, Customer Relations, Coaching, Change Management, Budgeting, Account Management, Business Strategy, Contract Negotiation, Strategic Planning, Budgets, Customer Service, Call Centers, Management, BPO, Team Management, Customer Experience, Analysis, Business Process..., CRM, Call Center, Leadership, Performance Management, Profit, Training

Education
Florida Atlantic University   1980 — 1983
MBA, International Finance

Assumption College   1970 — 1975
English Language and Literature/Letters

Experience
ACMY LLC   2002 - Present
RNuptials.com   April 2003 - June 2015
Dennis Development   2006 - 2009
The Diamond Cellar  1999 - 2004
Client Logic   1997 - 1999
United States Post Office  1992 - 1997

Skills
Weddings, Jewelry, Watches, Artist, Actress, Wedding Officiant, Luxury, Sales, Wedding Planning, Retail, Parties, Diamonds, Jewelry Design, Gemology

Education
Columbus College of Art & Design   1972 — 1973
Fine Art

Columbus State

Experience
Gannett  February 2007 - Present
Asheville Citizen-Times Distribution   January 2007 - Present
Client Logic   November 2005 - November 2007
Client Logic   January 2004 - November 2005
Deutch distributor   January 2000 - May 2003

Skills
Customer Service, Warehousing, Inventory Management, Microsoft Office, Logistics, Microsoft Excel, Inventory Control, Warehouse Management, Microsoft Word, Operations Management, Shipping, Forklift Operator, Distribution Center..., Supply Chain Management, Team Building, Supply Chain, Strategic Planning, PowerPoint, Process Improvement, Transportation, Cost Accounting, Product Development, Supplier Evaluation, Public Speaking

Education
Asheville-Buncombe Technical Community College   1993 — 1996
Mathematics and Computer Science

DeVry University-Georgia   1991 — 1992
Master of Computer Applications (MCA)

Experience
Boeing  September 2015 - Present
Ztech Computers   April 2012 - Present
Seacoast Church  March 2012 - June 2013
RMS Computer Corporation  December 2010 - February 2012
Sterling Laser   March 2008 - April 2009
University of Tennessee at Knoxville  August 2004 - January 2007
Client Logic   February 2003 - May 2004

Skills
HTML, Microsoft Office, Computer Network..., Security, Customer Service, Social Networking, Public Speaking, Leadership, Nessus, Active Directory, Windows Server, Troubleshooting, Microsoft Exchange, Technical Support, Help Desk Support, Networking, System Deployment, Software Installation

Education
University of Advancing Technology   2008 — 2012
Bachelor of Science (B.S.), Network Security

Experience
Angel of the Winds Casino  December 2004 - Present
BcMacdonalds   June 2003 - June 2004
Client logic   September 2002 - February 2003

Skills
Extensive cash..., Time Management, Team Building, PowerPoint, Microsoft Office, Microsoft Excel, Data Entry, Customer Service, Customer Satisfaction

Education
University of Maine at Machias   1991 — 1992
Vocational, Certified Nursing Assistant

Magic City Campus   1984 — 1987

Experience
Groovy Pet Beds   November 2012 - Present
Bolick Inc.   April 2007 - December 2010
Medware, Inc.   March 2006 - April 2007
Client Logic   May 2004 - December 2004
Stream International  January 2001 - April 2004
HEB  June 1994 - December 1999
HEB  December 1989 - June 1994

Skills
Medical Transcription, Medical Terminology, Training, Leadership Development, HIPAA, Healthcare, Quality Assurance, Customer Satisfaction, Employee Training, Performance Management, Account Management, Needs Analysis, Conflict Resolution, Computer Proficiency, Communication, Marketing, Board of Director..., Internal Audit, Technology, Accounting, Communication Training, Management Training..., English grammar, Project Management

Education
The University of Texas at Austin   1981 — 1987
BS

Experience
Texas Disposal Systems  March 2008 - April 2012
Quantum Digital  November 2006 - March 2008
Client Logic   February 2004 - July 2006
Client Logic   June 2003 - February 2004

Skills
VMware

Education
Florida State College at Jacksonville   2002 — 2003

MCITP

MCTS (2)

Experience
PCB Piezotronics  May 2013 - September 2014
Ultra Electronics Flightline Systems  January 2010 - March 2013
Parker Hannifin  September 2006 - November 2008
Univeria Healthcare - (10 Direct Reports)   January 2003 - March 2006
ATTO Technology - (6 Direct Reports)   July 2001 - October 2002
IKON Technology Services - (12 Direct Reports)   November 1998 - June 2001
Keller Technology Corporation - (21 Indirect Reports)   February 1985 - November 1998
Client Logic   1982 - 1983

Skills
Business Development, Selling, B2B, Negotiation, Relationship Management, Strategy, Business Strategy, Sales Management, Solution Selling, Marketing Strategy, Integration, Program Management, Product Development, Manufacturing, Cross-functional Team..., Management, Leadership, Competitive Analysis, Engineering, Process Improvement, Sales, Systems Engineering, Budgets, Testing, Marketing, Team Building, International Sales, Engineering Management, Aerospace, Networking, Sales Operations, Product Management, Telecommunications, Project Management, Six Sigma, Product Marketing, Professional Services, Strategic Planning, Team Leadership, Strategic Partnerships, Start-ups, New Business Development, Electronics, P&L Management, Marketing Management, Lean Manufacturing, CRM, Continuous Improvement, Business Planning, Product Launch

Education
Rochester Institute of Technology   2011 — 2014
Master's Degree, Industrial Engineering - New Product Development, 3.5

Rochester Institute of Technology   2008 — 2010
MBA, Technology Commercialization / Int’l Business

State University of New York College at Buffalo   1998 — 2001
BS, Business Administration and Management, General

Erie Community College   1995 — 1998
AAS, Electrical Engineering

Rochester Institute of Technology
Ph.D. Candidate Computing and Information Sciences

Experience
Xerox  September 2013 - Present
Home Properties  January 2010 - September 2013
Stereo Advantage  May 2005 - May 2009
Ingram Micro  May 2004 - April 2005
Client Logic   July 2003 - April 2004

Skills
Active Directory, Powershell, Group Policy, System Administration, SCCM, Microsoft Office, Google, IP Networking, Norton Ghost, Windows Server, Troubleshooting, Windows 7, Network Administration, Windows, Microsoft SQL Server, Database Administration, Computer Hardware, Databases, SQL, Microsoft Technology, Team Leadership, Websense, Hardware Support, Enterprise Software, Shell Scripting, ITGC, ITIL, Change Management, Sarbanes Oxley..., Windows Networking, Root Cause Problem..., Windows 8, Windows Media Center, Android, Apple, Microsoft Technologies, SSRS, SharePoint, Networking, Servers, VMware, IP, VMware ESX, IT Service Management, Sarbanes-Oxley, IIS, XP, Hardware, Microsoft Servers, System Deployment

Education
Rochester Institute of Technology   1998 — 2003
Bachelor of Science (B.S.), Information Technology

Hutchinson Central Technical HS   1994 — 1998
College Prep, Computer Engineering

Experience
Charter Communications  September 2010 - Present
Comcast Cable  2001 - 2010
Client Logic   July 2000 - May 2001
Radio Systems Corp  March 2000 - July 2000
Tennessee Bureau of Investigation  July 1998 - July 1999
Phillips Consumer Electronics Corp   December 1997 - July 1998
The Learning Company  June 1997 - November 1997
Carson-Newman College,  June 1996 - December 1996
Carson-Newman College,  September 1995 - December 1996
Tennessee Air National Guard  March 1991 - March 1996

Skills
Telecommunications, VoIP, Broadband, MPLS, Routers, Ethernet, Switches, Network Design, Computer Network..., Cisco Technologies, Telephony, Wireless Networking, Wireless, T1, Avaya, Call Centers, VPN, Co-location, Technical Support, Troubleshooting, Networking, Network Administration, Cabling, LAN-WAN, Managed Services, DNS, Optical Fiber, Network Engineering, Network Security, WAN, Windows XP, Routing, Cisco IOS, Computer Hardware, Active Directory, Avaya Technologies

Education
Carson-Newman College   1991 — 1996
Bachelor of Science,, Chemistry

Community College of the Air Force   1987 — 1995
Associate in Applied Science, Electronic Systems Technology

Community College of the Air Force   1987 — 1994
Associate in Applied Science, Avionics Systems Technology

Experience
RR Donnelley  May 2009 - Present
Xerox  March 2001 - March 2009
Adventist Bioservices   November 2000 - February 2001
client logic   July 2000 - October 2000
Electronic Data Services  November 1997 - June 2000

Skills
Network Administration, Windows Server, Linux System..., Windows 7, Troubleshooting, Six Sigma, Digital Printing, Print Management, Color Management, Customer Service, Microsoft Office, Printers, Computer Hardware, Leadership, Management, Microsoft Word

Education
Fountainhead College of Technology   2015 — 2016
Bachelor of Applied Science (B.A.Sc.), Network Security & Forensics

Fountainhead College of Technology   2014 — 2015
Associate of Occupational Science, Information Technology, 3.82

ITT Technical Institute-Knoxville   1996 — 1998
Associate degree of Applied Science, Electrical and Electronics Engineering

Oakdale High School   1988 — 1993

Coalfield School   1979 — 1988

Experience
Radiant Blends Makeup Artistry by Tasha   April 2011 - Present
Zappos Family of Companies  February 2015 - Present
Zappos Family of Companies  October 2010 - February 2015
Zappos Family of Companies  October 2005 - October 2010
Client Logic   October 2002 - October 2004

Skills
Customer Service, Sales, Social Media, Microsoft Office, Strategic Planning, Leadership, Public Speaking, Social Media Marketing, Beauty Industry, Makeup Artistry, Special Effects Makeup, Office Administration, Retail Sales, Fraud Detection, Blogger, Employee Training, Team Leadership, Time Management, Customer Experience, Customer Engagement, Sales Operations, Microsoft Excel, Marketing, Social Networking, Training, Team Building, Microsoft Word, Customer Satisfaction

Education
College of Southern Nevada
Sociology

Experience
EMCO Maier   February 2015 - Present
EMCO Maier Corp.   May 2008 - Present
Client Logic   October 2002 - December 2007
KE KELIT Kunststoffwerk Gesellschaft m.b.H.   July 2006 - August 2006
Kässbohrer Fahrzeugwerke GmbH   July 2005 - August 2005
Modo Paper AB   July 2001 - July 2001

Skills
Manufacturing, Automation, Continuous Improvement, Machining, Operations Management, Engineering, Key Account Management, International Sales, SAP

Education
University of Applied Sciences Upper Austria - Steyr   2003 — 2007
Master's degree (Mag.(FH)), International Technical Salesmanagement

San Francisco State University   2006 — 2006
Auslandssemester, Business, Management, Marketing und verbundene unterstützende Dienste

HTL Salzburg, Austria (High School for Technical Engineering)   1997 — 2002
Engineer's degree, Energy Engineering and Electronics

Experience
US Air Force Reserve  February 2015 - Present
Dillons Grocery Store  December 2014 - Present
Jiffy Lube Quad Cities   December 2014 - Present
US Army  July 2006 - February 2015
Walmart  February 2006 - July 2006
Client Logic   March 2004 - December 2005

Skills
Common Sense, Army, Military Training, Helicopters, Aircraft, Aircraft Maintenance, Active DoD Secret..., Kiowa Warrior Mechanic, Military Logistics, Operational Planning, Combat, Iraq Veteran, Afghanistan, Flight Safety, Inventory Management, Industrial Safety, OSHA Certified, Special Operations, Military Operations, Force Protection, Aviation Safety, Interagency Coordination, Retention Programs, Military Experience, Cooking, Craft, Sewing, Multi Tasking, Event Planning, Childcare, Photoshop, Photography, Military, Command, DoD, Leadership, Training

Education
Barton County Community College   2010 — 2020
Associate's Degree, Associates of Applied Science - Business Management & Leadership

Pinnacle Career Institute-Lawrence   2015 — 2016
Certificate, Dental Assistance

Experience
SerialTek  January 2015 - Present
The Church of Jesus Christ of Latter-day Saints  January 2009 - Present
Church Of Jesus Christ Of Latter-Day Saints FHC   January 2008 - January 2009
Client Logic   March 2004 - February 2005

Skills
CompTIA A+ Certified, CompTIA Network+ Trained, Cisco CCNA Trained, (x)HTML / CSS, PHP / MySQL, JavaScript, Data Security, Backup,..., RAID Setup &..., IPv6, Apache / BIND/ DHCP..., Microsoft Windows..., Linux Server..., Linux E-mail Platform /..., cPanel / Web Host..., Batch & Shell Scripting, CentOS

Education
Asheville-Buncombe Technical Community College   2006 — 2013
Associate of Applied Science, Dual Major Web Technologies and Networking Technology

Haywood Community College   2005 — 2006
CompTIA A+ Certification, CompTIA A+ and Network+

Southwestern Community College   2001 — 2002
Certified Nursing Assistant, CNA-I

Collinsville High School   1993 — 1997
H.S. Diploma, General High School

Experience
Regions Financial Corporation  April 2012 - Present
The Homestead  January 2012 - April 2012
Sanders Improvements Inc   May 2000 - August 2009
Client Logic   February 2005 - August 2005
UPS  September 1999 - August 2000

Skills
Leadership, Management, Construction, Team Building, Contract Management, Budgets, Project Management, Microsoft Excel, Project Planning

Education
University of Phoenix   2012 — 2014
Associate's Degree, Information Technology, 3.5

Tri-Rivers Technical College   1999 — 1999
GED diploma

Columbia High School   1990 — 1991

Experience
Everest College - Henderson   August 2010 - September 2015
Everest College - Henderson   January 2005 - August 2010
Everest College - Henderson   January 2005 - January 2008
Client Logic   August 2004 - July 2005
State of Hawaii  January 1998 - April 2004
State of Hawaii  January 1990 - January 1998

Skills
Active Directory, Troubleshooting, System Administration, XP, Network Administration, Hardware, Computer Hardware, Windows 7, Technical Support, Windows, Customer Service, Management, Databases, SDLC, Software Installation, Higher Education

Education
University of Hawaii at Manoa   1983 — 1989
B.S., Computer Science

Experience
GP Strategies (formerly known as General Physics Corporation)   February 2010 - Present
Netcomm   January 2007 - February 2010
SAIC  March 2005 - January 2007
CNSI  January 2004 - March 2005
Client Logic   August 2003 - January 2004
UPS  December 2000 - July 2003
KCTCS  May 2001 - January 2003
US Navy  November 1995 - August 2000
US Navy  September 1991 - November 1995

Skills
Troubleshooting, Training, Security, Active Directory, Project Management, Networking, Help Desk Support, Technical Writing, System Administration, Microsoft Exchange, Leadership, Microsoft Office, Software Installation, SharePoint, Windows Server, Computer Hardware, Team Building, Technical Support, Information Technology, Servers, Software Documentation, Integration, Windows 7, Databases, Linux, Network Administration, Network Security, Disaster Recovery, Vendor Management, IT Management, Business Analysis, Testing, Technical Documentation, Instructional Design, Military, Team Leadership, Public Spealing

Education
Eastern Kentucky University   2010 — 2012
BS, Business

KCTCS   2001 — 2003
AAS, Network Information Technology

University of Kentucky   1989 — 1991
Music Education, Computer Science

Experience
Danaher Corporation  January 2015 - Present
Danaher Corporation  April 2006 - Present
Frontier Science & Technology Research Foundation, Inc. (FSTRF)   January 2005 - April 2006
HSBC Global Banking and Markets  August 2004 - December 2004
UPS Supply Chain Solutions  November 2001 - April 2004
Client Logic   December 1999 - June 2001
Client Logic   December 1995 - December 1999

Skills
Software Documentation

Education
Erie Community College
Associate's Degree, Data Processing

Experience
HCA  July 2015 - Present
University of Nevada Las Vegas  January 2009 - July 2015
Credit One Bank  June 2005 - January 2009
Eagle Sentry  November 2004 - June 2006
Sitel  January 2002 - November 2004
Client Logic   March 2001 - January 2002
U.S. Coast Guard   May 1989 - September 1997

Skills
Active Directory, Computer Hardware, Windows Server, Security+, Cisco Security, System Administration, Network + Certified, Network Administration, DHCP, Cisco IOS, Cisco Routers, Virtualization, Group Policy, Norton Ghost, Network+, Numara Footprints, Wireless Networking, CCNA, Linux, Antivirus, VPN, DNS, Microsoft SQL Server, Software Installation, Windows 8, Troubleshooting, Technical Support, Networking, Servers, Security, Network Security, Cisco ASA, Windows 7

Education
WGU Nevada   2015 — 2017
Master of Science Information Security and Assurance, Security and Assurnace

Western Governors University   2013 — 2015
Bachelor's of Science, Information Technology in Security, 3.5

College of Southern Nevada   2009 — 2012
Associate of Applied Science, Information Technology, 3.5

Experience
Wegmans Food Markets  June 2007 - Present
PM Party Rental   2008 - 2011
IKON Technology Services  January 1998 - March 2005
Client Logic   1993 - 1998
UCA&L   January 1993 - December 1997
AM&A's   May 1992 - December 1993
Peter J. Schmitt   1970 - 1992

Skills
Process Improvement, Project Management, Strategic Planning, Budgets, Security, Team Building, Vendor Management, Sarbanes-Oxley, Sarbanes-Oxley Act, Leadership, Inventory Management, Forecasting, Customer Service, IT Audit, Internal Audit, Auditing, Internal Controls, Management, Microsoft Office

Education
Bryant and Stratton   1970 — 1971
Associate's degree, Data Processing

Experience
Living Water Apostolic Church   June 2008 - Present
Value City  October 2006 - February 2008
Value City  October 2006 - March 2007
Procter & Gamble  February 2005 - December 2005
Client Logic   August 2003 - April 2004
Spiegel & Eddie Bauer   August 1994 - July 2002

Education
Sinclair Community College   2010 — 2012
Computer Information Systems

Wright State University   2009 — 2009

Columbus State Community College   2002 — 2003

Experience
Dell Software  August 2010 - February 2014
Descartes Systems Group  May 2008 - February 2010
Client Logic   September 2003 - October 2004
Blockbuster  September 2002 - December 2003
Canada Customs & Revenue Agency   September 2002 - January 2003

Skills
Programming, Problem Solving, C#, powershell, C, Integrated Circuit..., Troubleshooting, SQL, Testing, Databases, Data Analysis, Powershell, Windows, Servers, Automation, Java, Agile Methodologies, Hardware, Software Development

Education
University of New Brunswick   2003 — 2007
BscEE, Electrical Engineering

Dalhousie University

Experience
Archonix Systems  September 2012 - Present
SAIC  September 2011 - September 2012
SAIC  December 2010 - September 2011
Looking for a New Position  March 2009 - December 2010
Emerson  September 2005 - March 2009
Emerson  September 2003 - September 2005
Client Logic   October 2002 - September 2003
Teletech Holdings Inc  October 1998 - October 2002
IKON  2000 - 2001

Skills
Microsoft Certified..., CompTIA, Security+, CompTIA Network+, CCENT, Troubleshooting, Active Directory, Windows Server, Software Installation, System Administration, Windows, Computer Hardware, Network Security, Software Documentation, Information Technology, Windows 7, Integration, Databases, Hardware, Computer Repair, Operating Systems, Networking, Linux, XP, Network Administration, Help Desk Support, Testing, Programming, Wireless Networking, Windows XP, SharePoint

Education
South University   2008 — 2011
Bachelors of Science, Information Technology - Database Administration

South University   2008 — 2011
BS, Information Technology - Database Administration

Natick High School   1981 — 1984

Experience
WTVA Inc   February 2011 - Present
US Census Bureau  November 2009 - September 2010
Campus Book Mart  September 2006 - October 2009
Client Logic   March 2003 - January 2006

Education
Mississippi State University   2001 — 2009
Bachelor of Science, Information Technology

Experience
Knox County Sheriff's Office  December 2012 - Present
Jewelry Television  June 2005 - December 2012
Client Logic   August 2002 - October 2004

Skills
A+ Certified, Network + Certified, Linux, Microsoft Certified..., Windows Server, Servers, VPN, Firewalls, Windows 7, Troubleshooting, Technical Support, Active Directory, Networking, Unix, Printers, XP, Windows XP, VMware, Cisco Technologies, Security, System Administration, Microsoft Office

Education
Pellissippi State Community College
Associates of Applied Science (A.A.S), Computer Systems Networking and Telecommunications

Alcoa High School
High School Diploma, Technology Path

Experience
Viejas Enterprises  January 2015 - Present
Viejas Enterprises  March 2013 - December 2014
HSBC  July 2011 - November 2012
HSBC  January 2006 - July 2012
Client Logic   September 2003 - March 2005
Adelphia Cable  November 2002 - July 2003
The Sutherland Group  April 2002 - May 2002
SAIC  October 1996 - May 2001
SAIC  May 1994 - October 1996
SAIC  September 1992 - May 1994

Skills
Incident Management, ITIL, Help Desk Support, IT Service Management, IT Operations, Disaster Recovery, Active Directory, Troubleshooting, Business Continuity, Software Documentation, Information Security..., Lotus Notes, Service Desk, Call Center, Citrix, Information Technology, Computer Hardware, System Administration, Call Centers, Business Analysis, Servers, Technical Support, Hardware, Laptops, Service Delivery, XP, Windows, VPN, Windows XP, Microsoft Exchange, BMC Remedy, Windows 7

Education
San Diego State University-California State University   1983 — 1984

St Augustine High School   1979 — 1984

Experience
Pyrotronics-Games, LLC   March 2014 - Present
Boyd Gaming  March 2005 - March 2015
Phantom Compass   July 2009 - January 2010
SunGard Higher Education  May 2007 - August 2007
(Voluneteer Service)   February 2001 - February 2003
Client Logic   August 1999 - November 1999

Skills
Troubleshooting, Computer Hardware, Networking, Windows, Active Directory, Gaming Industry, Customer Service, Windows 7, System Administration, Microsoft Office, Game Development, SharePoint, Microsoft Exchange, Hardware, SQL, Tortoise SVN, ActionScript, Software Documentation, Microsoft SQL Server, CSS, Project Management, Supervisory Experience, Trac, Network Administration, HTML 5, Scrum, IT Management, Windows Server, VMware, Gaming, Systems Engineering, CompTIA A+ Certification, Visual C#, Visual C++, Mobile Game Development, UML, Software Development, MySQL, Software Project..., Origami, CompTIA Network+..., Gameplay Programming, Agile Methodologies, DirectX, Android Development, Unreal Engine 4, Github, Artificial Intelligence, Virtual Reality, Augmented Reality

Education
Westwood College Online   2010 — 2013
Bachelors, Game Software Development

College of Southern Nevada   2003 — 2006
Associates, IT

Experience
GP Strategies Corporation  April 2015 - Present
GP Strategies Corporation  April 2014 - April 2015
SourceTechnical   November 2012 - April 2014
Delaware North Companies  May 2012 - November 2012
Northrop Grumman  March 2006 - March 2012
BancTec  April 2005 - March 2006
Solutions Plus of Western New York   December 2002 - March 2005
Apple Computer  July 2001 - November 2002
Adelphia Communications  November 2000 - July 2001
Client Logic   November 1999 - October 2000

Skills
Windows, Microsoft Office, Troubleshooting, Computer Hardware, Active Directory, Desktop Support, Hardware, A+ Certified, Mac OS X, Apple Macintosh, Engineering Support, Windows Server, Windows 7, Knowledge Management, Apple, Sophos, Altiris, Technical Support, OS X, Mac, Software Documentation, Help Desk Support, TCP/IP, OS Virtualization, VMware ESX, Desktop Administration, VMware Workstation, Networking, Unix, VMware, Operating Systems

Education
State University of New York College at Buffalo

Experience
Vanderbilt Psychiatric Outpatient Clinic   January 2010 - August 2010
Vanderbilt Psychiatric Hospital  October 2008 - August 2010
Vanderbilt University  September 2005 - May 2006
Schiller International University  August 2004 - December 2004
Client Logic   January 2003 - May 2003
Encompass Insurance  July 2002 - September 2002

Education
Trevecca Nazarene University   2008 — 2010
M.A, Counseling

Vanderbilt University   1999 — 2003
B.S, Human and Organizational Development

Experience
Complexcare Solutions  May 2012 - Present
Archcare  April 2011 - May 2012
Emblem Health  May 2010 - April 2011
Emblem Health  March 2007 - April 2010
HIP Health Plan of New York  April 2004 - March 2007
HIP Health Plan of New York  August 2001 - April 2004
CGU Life Insurance Company of New York   April 2000 - May 2001
Client Logic   June 1999 - January 2000

Skills
Access, Databases, HIPAA, Healthcare, Healthcare Information..., Healthcare Management, Managed Care, Visual Basic, SQL, SAS, Medicare, Analysis, Data Warehousing

Education
State University of New York College at Fredonia   1995 — 1999
BS, Communications

Experience
Xerox Business Services  June 2012 - Present
SallieMae  June 2007 - June 2012
Unisys  December 2004 - March 2007
Sutherland Global Services  May 2004 - December 2004
Client Logic   December 2003 - February 2004

Skills
VMware vSphere, SCCM, Windows 7, Windows Server, Desktop Administration, Technical Support, Network Administration, Operating Systems, Computer Hardware, Windows Server 2008, System Deployment

Education
Boces 2   2003 — 2003
A+, Computer Repair

Genesee Community College   2001 — 2002
None, Business Administration

Experience
DIRECTV  June 2008 - Present
DIRECTV  March 2007 - Present
2008 PRC   March 2007 - Present
Client Logic   June 2006 - March 2007

Education
Huntington Junior College   2008 — 2010
Associate's degree, Medical Insurance Coding Specialist/Coder

Guyan Valley High School   2001 — 2006

Huntington Junior College
Associate's degree; Associate's degree, Medical Coding

Experience
Chiquita  November 2001 - Present
client logic   October 1999 - October 2000
client logic   August 1990 - October 1999

Skills
Food Safety, Inventory Control, Distribution Center..., Continuous Improvement, Food Industry, Logistics, Food Processing, Food Manufacturing, Warehouse Management, Supply Chain Management, Inventory Management, Food, Lean Manufacturing, Supply Chain, Shipping, HACCP, Microsoft Excel, SAP, Warehousing, Forecasting, Cross-functional Team..., Operations Management

Education
Delaware Technical and Community College-Terry   1999 — 1999
certified, office skills program

dover high school   1969 — 1973
graduated, Biology, General comparative anatomy