Client Services Incorporated
Industry: Company
DescriptionHeadquarters: Saint Charles, MO Founded: 1987
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Client Services Incorporated Employees
Charter Communications June 2014 - Present
Client Services Incorporated November 2013 - June 2014
U.S. Bank October 2012 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Team Building, Teamwork, Sales, Coaching, Retail, Data Entry, Troubleshooting
Education
Hazelwood Central High School 1998 — 2002
High School Diploma, Computer Science
Saint Louis Community College-Florissant Valley
Computer Programming
Luther & Associates, PC January 2012 - Present
Ellinger & Associates, PC February 2012 - June 2012
Client Services Incorporated June 2011 - January 2012
Skills
Medical Malpractice, Slip & Fall, Workers' Compensation..., Bookkeeping, Small Claims, Personal Injury..., Invoicing, Bank Reconciliation, Accounting, Payroll, Legal Research, Legal Writing, Microsoft Excel, Microsoft Word, Litigation, Trials, Civil Litigation, Courts, Customer Service, Microsoft Office, Westlaw, Legal Documents
Education
ITT Technical Institute- St. Louis 2010 — 2012
Paralegal
Southeast Missouri State University 2007 — 2008
Marketing
Client Services Incorporated October 2014 - Present
Alabi 25 June 2013 - Present
Hearth Room Cafe June 2012 - Present
Tractor Supply Company August 2011 - October 2012
A&B Medical May 2008 - August 2009
Skills
Manual Labor, Sales, Customer Service, Time Management, Customer Satisfaction, Data Entry, Retail Sales, Process Scheduler, Merchandising, Loss Prevention, Retail, Store Management, Hospitality, Profit, Telephone Skills, Microsoft Word, Teamwork, Microsoft Office, Microsoft Excel, Communication, Critical Thinking
Education
Lindenwood University 2009 — 2013
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of Missouri-Columbia 2009 — 2010
Client Services Incorporated January 2012 - Present
W.B. Sims LLC March 2010 - January 2012
easyhome November 2008 - March 2010
Skills
Sales, Payroll, Management, Credit Cards, Call Centers, Customer Service, Process Improvement, Time Management, Risk Management, Microsoft Excel, Outlook, Team Leadership, Banking, Coaching
Education
Northwest Missouri State University 1993 — 1995
Wells Fargo Advisors October 2013 - Present
Mom365 September 2012 - July 2013
Convergys December 2011 - September 2012
Client Services Incorporated November 2010 - October 2011
Skills
Collections, Customer Service, Clerical Skills
Education
University of Phoenix 2010 — 2014
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Langston University 2007 — 2009
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Colonial Savings September 2014 - Present
Nationstar Mortgage September 2012 - September 2014
BBVA Compass August 2011 - August 2012
Client Services Incorporated January 2009 - July 2011
Al Baraka Bank (Pakistan) Limited (EGIBL) April 2006 - December 2008
Adecco Group May 2005 - March 2006
First Bank April 2004 - May 2005
Best Western International March 2003 - April 2004
Skills
Compliance, Market Analysis, Business Analysis, Relationship Management, Building Relationships, Branch Banking, Retail Banking, Collections, Loans, Mortgage Lending, Product Development, Microsoft Office, Sales, Customer Retention, Customer Acquisition, Customer Service, Data Analysis, Business Process..., Forecasting, Foreign Languages, Electrical Engineering, Business Process, Visio, Legal Documents, Project Management, Team Leadership, Teamwork, Team Building, Team Management, Coaching, Goal Oriented, Sales Growth, Outlook, Credit Cards, Retail Sales, PowerPoint, Strategic Planning, Banking, Management, Risk Management, Credit, Business Development, Credit Risk, Portfolio Management, Financial Reporting, Microsoft Excel, Finance, Financial Services, Credit Analysis, Financial Analysis
Education
University of Phoenix 2014 — 2015
Certification, Project Management
University of Phoenix-Dallas Campus 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5 GPA
Sir Syed University of Engineering and Technology 1999 — 2002
Bachelor's degree, Electronics Engineering
Centene Corporation April 2014 - Present
Essence Healthcare September 2012 - April 2014
Essence Healthcare July 2010 - September 2012
Client Services Incorporated December 2007 - October 2009
LUSH FRESH HANDMADE COSMETICS October 2005 - December 2007
Skills
Customer Service, Healthcare, PowerPoint, Microsoft Office, Microsoft Word, Budgets, Data Analysis, Microsoft Excel, Process Improvement, Outlook, Credentialing, Medicare, Management, Training, NCQA, Employee Training, Hospitals, Provider Relations, Accounts Receivable, HIPAA, Data Entry, Insurance, Healthcare Management, Medical Terminology, Health Insurance, Managed Care, Software Documentation, Office Management
Education
Loyola University New Orleans 2001 — 2005
Anchor Mobile Marketing June 2011 - Present
Anchor Communications June 2011 - Present
Client Services Incorporated April 2002 - February 2008
Skills
Lead Generation, SEO, Mobile Marketing, Web Development, Video, Mobile Advertising, Media Buying, Social Media Marketing, New Business Development, Display Advertising, Marketing Strategy, Salesforce.com, Marketing, Direct Marketing, Online Advertising, Account Management, B2B, Interactive Marketing, Sales, Website Development, Integrated Marketing, Mobile Commerce, Online Reputation..., Advertising, Online Marketing, Sales Process, Direct Sales, Search Advertising, Mobile Applications, Web Analytics, Cold Calling, SMS, Mobile Devices, Google Analytics, Marketing Communications, Social Media, Sales Presentations, PPC, Advertising Sales, Social Marketing, Digital Marketing, Sales Management, Digital Strategy, Campaign Management, Email Marketing, SEM, E-commerce, Affiliate Marketing, Social Networking, Google Adwords
Education
Central Methodist College
Client Services Incorporated March 2014 - Present
Brown Shoe Company July 2013 - March 2014
American Optometric Student Association August 2013 - February 2014
Tower Tee Golf Course and Recreation Complex May 2012 - September 2013
O'Fallon Bowl March 2009 - August 2013
Anchor Communications January 2012 - May 2012
H&R Block January 2007 - April 2008
Skills
Facebook, Social Networking, Social Media Marketing, Advertising, Marketing, Social Media, Microsoft Office, SEO, Copywriting, Adobe Creative Suite, Mobile Marketing, Digital Marketing, Graphic Design, Editing, Web Design, Leadership, Google Analytics, Sales, Customer Service, Google Adwords, InDesign, Photoshop, WordPress, Press Releases, Email Marketing, Online Marketing, Illustrator
Education
Fontbonne University 2008 — 2012
Bachelors of Arts, Advertising, Graphic Design
Pain Medicine Consultant Group July 2014 - Present
Advantage Pain Management Institute October 2013 - July 2014
Associated Physicians Group of Edwardsville February 2013 - July 2013
Breakthrough Pain Relief Clinics September 2012 - February 2013
Client Services Incorporated March 2008 - July 2010
Dillards dept store August 2006 - November 2008
EAST ST LOUIS COMMUNITY COLLEGE May 2003 - July 2006
Skills
EMR expert, CPR Certified, HIPAA Certified, OSHA Certified, Microsoft Excel, Medical Receptionist, Microsoft Office, PowerPoint, Data Entry, Sales, Teamwork, Administrative..., Time Management, Inventory Management, NextGen, Customer Care, Event Management, Marketing Communications
Education
Anthem College-Maryland Heights 2012 — 2012
medical assistant, medical assistant
EAST ST LOUIS SENIOR HIGH 1999 — 2003
DIPLOMA, HIGH SCHOOL DIPLOMA
Aflac 2011 - Present
Client Services Incorporated July 2002 - March 2010
Skills
Benefits Administration, Employee Benefits, Health Insurance, Insurance, Workers Compensation
Education
Southern Illinois University, Carbondale
The University of Memphis
Blvd Bank - Subsidiary of Scottrade July 2010 - Present
Rehmann & Associates June 2007 - July 2010
Smith Klein & Associates 2008 - 2008
Client Services Incorporated December 2005 - June 2007
Citigroup Mortgage March 2002 - December 2005
National Australia Bank, Michigan National Bank August 1997 - March 2002
Ford Motor Credit February 1990 - August 1997
CitiGroup Acceptance May 1985 - December 1990
Skills
Mortgage, Accounts Receivable, Bankruptcy, Loans, Customer Relations, Customer Service, Administration, Microsoft Office, Process Improvement, Operations Management, Budgeting, Compliance, Portfolio Management, Credit, Team Building, Excel, Policy, Coaching, Analysis, Word, Forecasting, Problem Solving, Servicing, Banking, Vendor, Risk Management, Asset Management, Outlook, New Business Development, Change Management, Business Strategy, Scheduling, B2B, Insurance, Start-ups, Residential, Research, Executive Management, Product Development, Call Center, Budgets, Mortgage Lending, Training, Call Centers, Strategy, Finance, Microsoft Excel, Skip Tracing, Team Leadership, Time Management
Education
Northwood University 1976 — 1980
BS, Finance & Business Management
WAM August 2012 - Present
City of Denison November 2011 - August 2012
Client Services Incorporated December 2009 - February 2011
Education
Grayson County College 2013 — 2015
Associate of Arts (AA), Secondary Education and Teaching
Denison High School
Edward Jones August 2014 - Present
LCS Financial Services March 2013 - May 2014
Interim Director of Operations/Collections September 2013 - November 2013
Client Services Incorporated February 2012 - March 2013
Client Services Incorporated October 2009 - February 2012
Client Services Incorporated February 2009 - August 2009
Client Services Incorporated October 2008 - August 2009
Client Services Incorporated February 2007 - October 2008
Skills
Business Objects, CUBS, Call Center, Customer Service, Process Improvement, Credit, Team Building, Operations Management, Account Management, Forecasting, Microsoft Excel, Coaching, Sales, Team Leadership, Customer Retention, Training, Credit Cards, Vendor Management, Microsoft Office, Management, Call Centers, Speech Analytics, Leadership, Risk Management, Analysis, Customer Satisfaction, Strategic Planning, Change Management, Marketing, Human Resources, Teamwork, Team Management, Social Media, Data Analysis, Executive Management, Analytics, Project Planning, Business Strategy, Quality Assurance, Business Intelligence, Entrepreneurship, Project Management, Banking, Interviews, Strategy, Business Analysis, Financial Services
Education
Lindenwood University 2007 — 2009
MBA, Business Administration
Lindenwood University 2003 — 2007
BA, Business
Fort Zumwalt South 1999 — 2003
Diploma, General Studies
United States Postal Service January 2012 - Present
Nexeo Solutions, LLC January 2011 - January 2012
Cahaba GBA November 2010 - December 2010
Client Services Incorporated December 2008 - December 2009
DIRECTV August 2006 - October 2008
Hill-Rom September 2004 - August 2006
Skills
Customer Service, Administrative..., Collections, Logistics, Hospitals
Education
Savannah Technical College 2012 — 2014
Marketing Management, Marketing
Berkeley Senior High School 1997 — 2001
Diploma
Ricoh Americas Corporation August 2014 - Present
Berkshire Hathaway HomeServices Alliance Real Estate January 2012 - Present
Citi January 2013 - July 2014
Client Services Incorporated April 2006 - December 2012
Tyler Media August 2004 - March 2006
Skills
Customer Service, E-commerce, Microsoft Excel, Research, Account Management, Teaching, Sales, Real Estate License, Salesforce.com, Residential Mortgages, Credit, Leadership, Social Media, Management, Marketing, Banking
Education
Coldwell Banker Gundaker School of Real Estate 2011 — 2012
Real Estate License
Northwestern Oklahoma State University 2000 — 2004
Bachelor of Science (B.S.) in E-Commerce, E-Commerce/Electronic Commerce/ Mathematics/Marketing
Client Services Incorporated April 2013 - August 2013
Walmart April 2011 - March 2013
McDonald's Corporation March 2010 - April 2011
Skills
Adobe Creative Suite, 3D Studio Max, Microsoft Office, CAD, OS X, Facebook, JavaScript, Customer Service, Event Planning, Visual Merchandising, Sales, Social Media Marketing, Management, Sketching, Inventory Management, Dreamweaver, Advertising, CSS, Adobe Acrobat, PHP, Creative Writing, Blogging, Photography, Microsoft Word, Video Editing, Graphic Design, HTML, Solidworks, InDesign, Marketing, Microsoft Excel, PowerPoint, Outlook, Final Cut Pro, Social Networking, Merchandising, Distribution Center..., Cash Register, Web Design, AutoCAD, Mac, SketchUp, Illustrator, Social Media, WordPress, Photoshop, Windows 7, Email Marketing, Digital Photography
Education
ITT Technical Institute-Earth City 2010 — 2012
Lewis and Clark Community College
Client Services Incorporated March 2014 - Present
Coface North America October 2013 - February 2014
Logical Position July 2013 - September 2013
Gateway Computers April 1996 - May 1999
US EPA May 1989 - July 1993
Skills
Proposal Writing, Project Management, Account Management, Internet, Publishing, Editing, Creative Writing, Technical Writing, Report Writing, A/R collections, Settlement Negotiator, Collections, Settlement Structuring, Negotiator, Accounts Receivable
Education
The University of Kansas 2002 — 2005
Doctor of Philosophy (PhD) Candidate, Science Education, 3.93/4.00
Kansas State University 1987 — 1989
Master's degree, Geology/Earth Science, General
Kansas State University 1981 — 1986
Bahelor of Science, Geology/Earth Science, General
Verizon Enterprise Solutions March 2015 - Present
UPS October 2008 - Present
Central Credit Services, Inc. November 2007 - August 2008
Client Services Incorporated September 2006 - July 2007
Skills
Customer Service, Operations Management, Process Improvement, Microsoft Excel, Financial Analysis, Microsoft Office, Outlook, Microsoft Word, Forecasting, Accounting, PowerPoint, Financial Reporting, Payroll, Auditing, Logistics, Supervisory Skills, Administration, Managerial Finance, Budgets, LTL, Transportation, Transportation..., Analysis, Leadership, Research, Management, Program Management
Education
Lindenwood University 2014 — 2016
Master of Business Administration (MBA), MBA
University of Missouri - St. Louis 2009 — 2013
Bachelor of Science (BS) Finance/International Business, Banking, Corporate, Finance, and Securities Law
Springfield high school, Springfield IL 1998 — 2002
Diploma, High School/Secondary Diplomas and Certificates
Client Services Incorporated March 2013 - Present
Red Ventures May 2011 - September 2012
Skills
Sales, Customer Service, Marketing, Team Building, Retail, Team Leadership, Human Resources, Sales Management, Cold Calling, Analysis
Education
Morehouse College 2005 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Citi March 2013 - Present
Client Services Incorporated 2012 - Present
Skills
microsoft office..., k laser, x-ray(digital..., Customer Service, Microsoft Office, Management, Team Building, Sales, Leadership, Team Leadership, PowerPoint, Call Center
Education
Logan University 2008 — 2012
Client Services Incorporated December 2009 - Present
Enterprise Bank & Trust January 2000 - January 2002
U.S. Bank January 1998 - January 2002
Citi January 1989 - January 1993
Citi January 1985 - January 1989
Skills
Risk Management, Credit, Call Centers, Banking, Strategic Planning, Portfolio Management, Finance, Leadership, Team Building, Customer Service, Loans, Financial Services, Credit Analysis, Process Improvement, Credit Risk, Sales
Education
DePaul University 1990 — 1992
Master of Business Administration (M.B.A.), Marketing and Finance
Client Services Incorporated February 2013 - Present
Eastern Missouri Alternative Sentencing Services Inc June 2001 - March 2012
Eastern Missouri Alternative Sentencing Services Inc June 2001 - March 2012
Easter Missouri Alternative Sentencing Services June 2001 - March 2012
Ameristar Casino Resort Spa St. Charles July 2002 - May 2004
Ameristar Casino Resort Spa St. Charles July 2002 - May 2004
Skills
Courts, PowerPoint, Customer Service, Public Speaking, Research, Contract Negotiation, Legal Research, Legal Writing, Microsoft Word, Policy, Sales, Outlook
Education
Lindenwood University 2004 — 2007
Bachelor of Arts, Criminal Justice
Lindenwood University
Bachelor of Arts, Criminal Justice
Lutheran High St. Charles 1997 — 2001
Electric Power Systems March 2015 - Present
Client Services Incorporated May 2013 - February 2015
Pounds and Inches Away September 2008 - July 2012
Premier Wealth Management Group September 2007 - September 2008
National Auto Warranty February 2004 - March 2006
US Air Force Reserve April 1999 - April 2005
Trans World Airlines December 1994 - January 2004
Skills
Management, Process Improvement, Onboarding, Recruiting, iCIMS, Hiring, Human Resources, Job Postings, Customer Service, Business Networking, Entrepreneurship, Advertising, Marketing, Interviews, New Business Development, CRM, Leadership, Talent Acquisition, Inventory Management, Microsoft Excel, Sales Presentations, Training, B2B, Event Planning, SEO, Social Media, Call Centers, Market Research, Outlook, Account Management, PowerPoint, Social Networking, Marketing Strategy, Media Buying, Microsoft Word, Cold Calling, Time Management, SEM, Lead Generation, Customer Service..., Purchasing, Customer Satisfaction, Customer Service..., Database Administration, Selling, sales process, Online Marketing, Retail, Military Logistics, Air Force
Education
Lindenwood University 1999 — 2002
Corporate Communication, Marketing
Southeast Missouri State University 1992 — 1993
NA, Business
St. Charles High School 1986 — 1990
High School Diploma, College Prep, 2.9
Speakeasy Ales & Lagers August 2015 - Present
FraggleFest September 2014 - Present
RavishSF February 2014 - Present
On the Brink - Music Production and Sound Design January 2011 - Present
Linden Street Brewery July 2014 - January 2015
The Trappist September 2010 - July 2014
Lungs of a Blast Furnace October 2008 - October 2010
Prima Ristorante 2001 - 2010
Client Services Incorporated 1996 - 1998
Six Flags 1995 - 1995
Skills
Drummer, Music Theory, Film Scoring, Pro Tools, Band, Music, Recording, Drums, Sound Design, Songwriting, Piano, Guitar, Rock, Percussion, Bass, Logic Pro, Film, Music Production, Editing, Audio Engineering, Studio Recording, Sound, Composition, Audio Editing, Audio Post Production, Sound Editing, Event Management
Education
Academy of Art University 2010 — 2015
BFA Music for Visual Media, Music for Movies, Videogames, Commercials, etc...
University of Missouri-Saint Louis 1995 — 1996
n/a, music theory
Americo Financial Life and Annuity June 2014 - Present
Kansas City Life Insurance Company June 2013 - May 2014
Waddell & Reed October 2011 - August 2012
Client Services Incorporated December 2010 - April 2011
SunBridge Capital October 2005 - January 2009
Iowa Glass/Kenton Glass August 1999 - October 2005
Skills
Account Management, New Business Development, Management, Customer Service, Collections, Strategic Financial..., Credit Analysis, Vehicle Leasing, Life Insurance, Mutual Funds, Microsoft Office, Coaching, Leadership Development, Training, ADP Payroll
Education
Metropolitan Community College-Maple Woods 2011 — 2013
Associate's Degree, Art/Art Studies, General
Metropolitan Community College-Maple Woods 2013 — 2015
Associate's Degree, Business Administration and Management, General
Client Services Incorporated June 2012 - Present
JP Morgan Chase 2010 - January 2012
Steak n Shake September 2007 - February 2010
Steak n Shake March 2006 - March 2007
Skills
Personal Training, Conflict Management, Leadership Mentoring, Customer Service, Inventory, Supervising, Deposits, Hiring Practices, Time Management, People Skills, Customer Satisfaction, Succession Planning, PeopleSoft, ADP Payroll, Training, Employee Benefits, Conflict Resolution, Profit, Sales, Management, Finance, Credit Cards, Coaching
Education
University of Missouri - Rolla 2001 — 2006
Bachelor of Science, Business Administration/ Management
East Central College 1998 — 2001
Associates Degree, General
Mallinckrodt Pharmaceuticals February 2014 - Present
Mallinckrodt Pharmaceuticals March 2011 - Present
Clint's Lawn Care April 2014 - February 2015
Covidien March 2011 - February 2014
Test America December 2010 - March 2011
Client Services Incorporated August 2010 - December 2010
Skills
GMP, CAPA, FDA, Quality System, Validation, Sop, Change Control, 21 CFR Part 11, LIMS, GLP, Analytical Chemistry, Sales, Marketing Communications, Account Management, Accounting, Operations Management, Lawn Care, Tree Service, Machine Operation, Equipment Maintenance, Legal Documentation, Financial Services, Phone Etiquette, Professional Phone..., Marketing Strategy, Project Coordination, Commercial Driving, SOP
Education
Lindenwood University 2005 — 2009
BS, Chemistry
Duchesne High School 2000 — 2004
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Optum Global Solutions April 2015 - Present
UnitedHealth Group November 2013 - Present
Baptist Memorial Health Care July 2014 - September 2014
American Water Works Association March 2012 - September 2013
Client Services Incorporated October 2011 - March 2012
Skills
Customer Service, Collections, Microsoft Excel, Microsoft Office, Microsoft power point, AS400 Administration, Typing, Billing Process, Epic Systems, Call Centers, Office Administration, HIPAA, 10 Key, SAP Implementation, Citrix, FDCPA, Data Entry, CPR Certified, Time Management, Medical Terminology, Certified Nurse..., Certified Medical..., Medical Records, Healthcare, Hospitals, Management, Medical Billing, Sales, Medicare, Clinical Research, Healthcare Information..., Medicaid, Healthcare Management, Medical Coding, EMR, EHR, Telephone Skills, Home Care, Access, ICD-9, Patient Safety, Revenue Cycle, Fax, Microsoft Word, Process Improvement, Inpatient, Physicians, Policy, CPT, Managed Care
Education
University of Phoenix 2015 — 2017
Bachelor of Business Administration (BBA), Medical/Health Management and Clinical Assistant/Specialist
Brown Mackie College-St Louis 2012 — 2014
Associate's degree, Health/Health Care Administration/Management
Saint Louis Community College-Forest Park 2010 — 2011
Associate's degree, Business Administration and Management, General
Thirty-One Gifts January 2013 - Present
SSM Health November 2012 - Present
ServiceMaster July 2010 - November 2012
DSW July 2006 - June 2009
Client Services Incorporated June 2007 - December 2008
Skills
Medical Compliance, Medical Terminology, Healthcare, Customer Service, Medical Coding, HIPAA, Epic Systems, Accounts Receivable, Medical Billing, Data Entry, Microsoft Word, Gastroenterology, Family Medicine, Coding Standards, Gastrointestinal..., Internal Medicine, Physician Coding, Pediatrics, E/M coding, Inpatient, EHR, Microsoft Excel, Telephone Skills, Administration, Insurance, Auditing, General Ledger, Administrative..., Accounting, Hospitals, Outpatient, Nursing Homes, Microsoft Office, Kronos, QuickBooks, FDCPA, Collections, Budgets, Customer Support, Spreadsheets, Teamwork, PowerPoint, Management, Accounts Payable, Coaching, Strategic Planning, Training, Time Management
Education
Sanford-Brown College 2006 — 2009
Associates in Allied Health, Medical Insurance Specialist/Medical Biller
St Charles Community College 2005 — 2006
N/a, N/a
Louisiana High 2001 — 2005
High School Diploma, General Education
USA Mortgage December 2013 - Present
Hometown Equity Mortgage May 2013 - December 2013
Client Services Incorporated June 2006 - May 2013
Skills
First Time Home Buyers, New Home Purchase, Refinance, FHA, FHLMC, FNMA, VA, USDA, Credit, Credit Analysis, Communication, VA loans, Loans, Loan Servicing, Mortgage Underwriting, Loss Mitigation
Education
Colorado State University
Accounting and Business/Management
Escanaba Downtown Development Authority November 2013 - Present
Reinhart Foodservice March 2012 - November 2013
Client Services Incorporated February 2010 - November 2011
Lionheart Group November 2008 - January 2011
Citi Home Equity March 2006 - August 2008
Citi Home Equity July 2002 - March 2006
Citi Home Equity April 2000 - June 2002
AT&T Telemarket Distribution Services March 1999 - April 2000
AT&T Telemarket Distribution Services February 1997 - February 1999
AT&T Telemarket Distribution Services January 1995 - February 1997
Skills
Operations Management, Sales Management, Call Center Managment, Client Relationship..., Negotiation, Financial Management, Department Budgeting, Organizational..., Business Development, CRM, Cross-functional Team..., Management, Call Centers, Forecasting, Call Center, Training, Leadership, Process Improvement, Budgets, Managerial Finance, Strategic Planning
Education
Central Michigan University 1977 — 1980
B.S, Business Administration/Finance
Indiana University Bloomington 1996 — 1996
Certification, Executive Managment Leadership
Client Services Incorporated January 2013 - Present
Plaza Recovery Inc. October 2011 - January 2013
Plaza Recovery Inc. February 2010 - September 2010
Education
Lindenwood University 2005 — 2006
Master of Business Administration (MBA), Finance, General
University of Missouri-Saint Louis 2000 — 2004
Bachelor's degree, Communication, General
Client Services Incorporated November 2013 - Present
Intergity Solutions April 2013 - October 2013
Capital One October 2012 - March 2013
North Texas Tollway Authority November 2010 - October 2012
Convergys November 2008 - July 2010
Five Point Power August 2004 - September 2006
Kohls January 2001 - January 2003
Citicorp / Citigroup July 1997 - July 1998
Skills
Transportation, Customer Service, Inventory Management, Outlook, Microsoft Office, Phone Skills, Microsoft Word, Customer Satisfaction, Microsoft Excel, Cashiering, Call Center, PowerPoint, Training, Data Entry, Sales, Process Scheduler, Phone Etiquette, Process Improvement
Education
Missouri State University 1992 — 1997
Bachelor of Science (BS), Secondary Education and Teaching
Southwest Missouri State University 1992 — 1997
B.S, Education; Spanish and French
The Body of Christ Christian Ministries, INC December 2014 - Present
System Thinkers LLC May 2011 - Present
Van Ru Credit Corporation June 2012 - October 2014
Client Services Incorporated April 2009 - February 2011
Marty Cancila Dodge Chrysler Jeep March 2007 - December 2008
Plaza Motors April 2006 - March 2007
Xentel Inc January 2006 - April 2006
Auto Centers Nissan January 2005 - January 2006
Kirkwood Mitsubishi February 1999 - January 2005
Skills
Mentoring, Team Management, Counseling, Coaching, Public Speaking, Management, Leadership Development, Program Management, Sales, Psychotherapy, Training, Customer Retention, Employee Training, Team Building, Recruiting, Human Resources, Social Media, Strategic Planning, Public Relations, Customer Service, PowerPoint, Process Improvement, Sales Management, Customer Satisfaction, Organizational..., Leadership, Business Development, Call Centers, Employee Relations, Interviews, Operations Management, Outlook, Performance Management, Staff Development, Team Leadership
Education
MidAmerica Nazarene University 2012 — 2013
Bachelor of Arts (B.A.), Organizational Leadership
Johnson County Community College 2011 — 2012
General studies, Business/Human Relations
Harris Stowe University 1993 — 1994
Business/Corporate Communications
Roosevelt High School 1986 — 1990
High School Diploma, International Studies
ACOLYTE CREATIVE January 2012 - Present
Client Services Incorporated January 2003 - January 2012
Saint Louis Cellular June 2001 - June 2003
Skills
Persuasive Communication, Video Production, Social Networking..., Public Speaking, Software Development, Motion Graphics, Video Editing, Photoshop, PowerPoint, Directing, Film Production, Nutrition, Microsoft Excel, Editing, Small Business, Web Design, Strategy, Management, Budgets, Negotiation, Time Management, Training, Online Social Networking, Video, Call Centers, Sales, Customer Service, Team Building
Education
Lindenwood University
Bachelor of Science, Business
Maryville University
Design
parkway south
Client Services Incorporated June 2014 - Present
Citibank April 2000 - March 2013
Skills
Customer Satisfaction, Call Center, Commercial Banking, Cross Selling, Retail Banking, Credit Cards, Customer Retention, Customer Experience, Banking, Credit, Customer Service, Relationship Management, Management, Portfolio Management, Call Centers
Education
Kansas City Kansas Community College 2013 — 2015
Associate's in Business, Business Administration and Management, General
Kansas City Kansas Community College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Client Services Incorporated April 2015 - Present
Doozle's Frozen Custard April 2010 - Present
Skills
Inventory Management, Food Service, Customer Service, Restaurants, Food & Beverage, Sales, Training, Microsoft Excel, Microsoft Office, Public Speaking, PowerPoint, Social Networking, Strategic Planning, Teamwork, Research, Leadership, Management, Recruiting
Education
Lindenwood University 2012 — 2014
Bachelor's Degree, Business Administration
St. Charles Community College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
NCS PLUS September 2013 - Present
Citi Mortgage 2009 - 2013
Central Credit Services 2006 - 2009
Rosenthal, Morgan, and Thomas 2002 - 2006
Client Services Incorporated 1999 - 2002
Skills
Third Party Collections, Collections Management, A/R Collections, Employee Training, FDCPA, Organizational..., Regulatory Compliance, Negotiation, Notary Public
Education
Lindenwood University
Directory Publishing Solutions May 2015 - Present
SS Productions January 2010 - Present
Client Services Incorporated November 2013 - December 2014
Szabo Associates, Inc. July 2007 - July 2013
SunTrust Savings & Loans Ltd January 2005 - February 2006
Skills
Social Media, Advertising, Brand Awareness, Digital Media, Editing, Copywriting, Social Media Marketing, Online Advertising, Online Marketing, Online Journalism, Brand Development, Integrated Brand..., Creative Campaign..., Cross Media Marketing, Creativity, Customer Retention, Highly detail oriented, Digital Marketing, Digital Photography, Copy Editing, Facebook, Facebook Marketing, Google Analytics, Google Adwords, Image Creation, Image Editing, Keyword Advertising, LinkedIn, Management, Media Creation, Metrics, Multi Tasking, Twitter, WordPress, Photojournalism, Photoshop, Podcasting, Project Management, Creative Problem Solving, Sourcing, SEO, SEO Best Practices, Trend Setting, Twitter Ads, Writing, Sales Presentations, Video Production, Tumblr, Pinterest, Versatile
Education
Maryville University of Saint Louis 2013 — 2015
Master of Arts (MA), Mass Communication/Media Studies Advertising Public Relations
Southwestern Illinois College 1991 — 1996
Associate of Arts (AA), Communication, Journalism, and Related Programs
Tyco Security Products June 2014 - Present
ADP August 2013 - August 2014
Security Equipment Supply (SES) January 2012 - June 2013
Client Services Incorporated February 2009 - December 2011
Skills
Sales Management, Sales, New Business Development, Negotiation, Customer Service, Team Building, Customer Satisfaction, Inventory Management, Marketing, Retail, Account Management, Microsoft Office, Credit, Operations Management, Forecasting, Direct Sales, Customer Retention, Cold Calling, Sales Process
Education
Missouri State University 2003 — 2008
Bachelor's degree, Business Administration and Management
Client Services Incorporated July 2013 - Present
Cohen-Esrey Real Estate Services, LLC March 2011 - July 2013
M&M Properties Management, Inc August 2009 - July 2010
Global Ministry Center June 2004 - August 2009
Skills
Payroll, ADP Payroll, Employment Law, Background Checks, Unemployment Claims, Employee Relations, Accounts Payable, Outlook, Training, Benefits Administration, Policy, Employee Benefits, Recruiting, Talent Acquisition, Onboarding, Human Resources, Personnel Management, HRIS, Management, Performance Management, Interviews
Education
University of Kansas - Graduate School of Business 2009 — 2012
MBA, Human Resources
MidAmerica Nazarene University 2000 — 2004
Bachelors, Business Administration
Celebrity Staff September 2012 - April 2014
Client Services Incorporated 2013 - 2014
Education
Central Baptist Theological Seminary 1986 — 1992
Master of Divinity (M.Div.), History and Missions
Ottawa University 1977 — 1981
Bachelor of Arts (B.A.), Religion/Religious Studies
Munie Greencare Professionals January 2014 - Present
Farmers Insurance January 2013 - November 2013
Teen Challenge Mid-America March 2011 - June 2012
Client Services Incorporated July 2007 - December 2009
CACi February 2004 - July 2007
Central Credit Services, Inc. November 2002 - February 2004
GC Services February 2001 - November 2002
Skills
Sales, Marketing, Direct Sales, Sales Presentations, Project Management, Sales Management, Team Leadership, Team Building, Call Centers, Cold Calling, Public Speaking, Canvassing, Presentations, Job Coaching, Lead Generation, Organization, Collections, Third Party Collections, Telephone Skills, Interviews, Recruiting, Training, Time Management, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Operations Management, PowerPoint, Process Improvement
Education
Southeast Missouri State University 1994 — 1998
Bachelor's degree, Mass Communication/Media Studies
Hi-Tech Charities June 2011 - Present
Nu-Way Truck Driver School August 2007 - September 2010
Client Services Incorporated April 2004 - August 2007
Skills
Microsoft Office, Strategic Planning, Event Planning, Customer Service, Team Building, Microsoft Excel, Public Speaking, Outlook, Fundraising, PowerPoint, Teaching, Microsoft Word, Non-profits, Education
Education
Lindenwood University 1982 — 1986
BA, Mass Communications
Cleveland High School 1979 — 1982
Nicholas Financial Inc. July 2014 - Present
Greentree Servicing January 2012 - July 2014
Clearent August 2009 - January 2012
United Auto Credit Corporation April 2008 - August 2009
Crescent Bank & Trust April 2007 - April 2008
Client Services Incorporated 2006 - 2007
US Bank March 2003 - June 2006
Household Automotive Finance/ Americredit- GM Financial July 1998 - March 2003
May Department Stores, Inc August 1993 - July 1998
Venture Stores a Division of May Department Stores June 1985 - July 1993
Skills
Banking, Loans, Credit, Credit Cards, Payments, Credit Analysis, Underwriting, Finance, Funding, Portfolio Management, Marketing, Call Centers, Financial Services, Mobile Payments, Risk Management, Mortgage Lending, Merchant Services
Education
Central Missouri State University
Master of Science, Criminal Justice
Southeast Missouri State University
Bachelor of Science, Criminal Justice
H&R Block December 2008 - Present
Client Services Incorporated November 2009 - January 2015
Matthews International September 2008 - December 2008
Creve Coeur Camera March 2008 - June 2008
Graphic World, Inc. October 2006 - July 2007
Graphic World, Inc. April 2000 - September 2006
Graphic World, Inc. April 1994 - March 2000
Skills
Operations Management, Adobe Acrobat, Sales, Forecasting, Adobe Creative Suite, Training, Team Leadership, Process Improvement, Microsoft Word, Strategic Planning, New Business Development, Leadership, Marketing, Project Management, Account Management, Customer Service, Management
Education
University of Phoenix 2000 — 2009
BS, Business Management
Park University 1983 — 1986
Client Services Incorporated October 2014 - Present
Wyndham Worldwide / RCI September 2014 - October 2014
Elsevier Hlth Sci Publishers November 1997 - August 2014
Skills
Customer Service,..., Publishing, Marketing, Social Media, Marketing Strategy, Sales, Social Media Marketing, Advertising, New Business Development, Online Marketing, Marketing Communications, B2B, Market Research, CRM, Online Advertising, Public Speaking, Digital Marketing, Microsoft Office, Call Centers, Customer Service, Management, Process Improvement
Education
Saint Louis Community College-Florissant Valley 1991 — 1991
General Study
Bloomington Beauty College 1976 — 1978
Liscensed Beautican, Beautican, A
University High School 1971 — 1973
Diploma, General, 12
University High School Normal, IL 1970 — 1973
General, High School/Secondary Diplomas and Certificates
Caleres, Inc. October 2013 - Present
Client Services Incorporated March 2012 - October 2013
Bright Expressions November 2011 - March 2012
The Goddard School September 2006 - January 2010
Romano's Macaroni Grill July 2005 - September 2006
Skills
Childcare, Child Development, Event Planning, Microsoft Excel, First Aid, Painting, Ceramics, Baking, Third Party Collections, Complaint Investigations, Managerial Support, Client Liaison, Bulk gift cards
Education
St. Charles Community College 2006 — 2011
AA, Elementry Education
Lindenwood University 2003 — 2006
BFA, Fine arts
Plaza Motors November 2013 - Present
Heartland Automotive Services, Inc. October 2013 - November 2013
Altaquip June 2013 - August 2013
True Manufacturing June 2012 - June 2013
Client Services Incorporated February 2012 - May 2012
National Tire & Battery November 2011 - February 2012
Pundmann Ford January 2010 - November 2011
Paul Cerame Ford-Lincoln-Kia July 2009 - January 2010
Skills
Photography, Digital Photography, Graphic Design, Microsoft Word, Microsoft Office, Photoshop, Typing, Computers
Education
Missouri Tech 2011 — 2012
Information Technology
Francis Howell North High 2005 — 2009
PNC Mortgage August 2013 - Present
Chase January 2013 - August 2013
PNC Mortgage March 2011 - December 2012
Wells Fargo Home Mortgage June 2009 - February 2011
Client Services Incorporated July 2008 - January 2009
Enhanced Recovery Company, LLC March 2005 - September 2007
ER Solutions September 1999 - March 2005
Skills
Mortgage Lending, Loans, Sales, FHA, Mortgage Banking, Refinance, First Time Home Buyers, Loan Origination, Residential Mortgages, Investment Properties, Real Estate, USDA, Foreclosures, VA loans, REO, Short Sales, Referrals, Loss Mitigation, Residential Homes, FHA financing, Credit, Marketing, Customer Satisfaction, Sellers, Leadership, Strategic Planning, Condos, Selling, Public Speaking
Education
University of North Florida 1995 — 1997
1997, Psychology
Elon University 1992 — 1994
United Parcel Service June 2007 - Present
GC Services December 2011 - April 2012
Client Services Incorporated September 2009 - December 2011
Skills
Computers, Microsoft Word, Microsoft Excel, Microsoft Access, Management, Inventory Management, Collections, Phone Skills, Phone Etiquette, Windows, FDCPA, Managed Money, Deposits, Forklift Operator, Vendor Management, Vendor Relationships, Predictive Dialers, Hazardous Materials, Leadership, Eagle Scout, Deck Loader Operator, Skip Tracing, Operations Management, Financial Analysis, Risk Management, Risk Assessment, Human Resources, Merchandising, Merchant Services, Quality Assurance, Customer Service, Unloading, Data Loading, Marketing, Advertising, Telephone Skills
Education
Baker College Center for Graduate Studies 2012 — 2015
Associate’s Degree, Information Technology Support Specialist
Starbucks April 2013 - Present
Drico Recovery Services February 2012 - February 2013
ClearPoint Financial Solutions December 2004 - August 2011
ClearPoint Financial Solutions December 2004 - August 2011
ClearPoint Financial Solutions December 2004 - August 2011
Client Services Incorporated March 2004 - December 2004
May Department Stores June 1996 - November 2003
Organized Living November 1992 - June 1996
Skills
Strategy Development, New Business Development, Nonprofit Leadership, Team Building, Creative Problem Solving, Community Collaboration, Asset Development, Financial Education, Financial Coaching, Credit, Collections, Data Analysis, Public Speaking, Teamwork, Budgeting, Strategic Planning, Customer Relations, Customer Service, Non-profits, Microsoft Office, Coaching, Community Outreach, Fundraising, Media Relations, Excel, Analysis, Team Leadership, Forecasting, Business Strategy, Process Improvement, Problem Solving, Commercial Lending, Training, Employee Benefits, Mortgage Lending, Event Planning, Financial Services, Microsoft Excel, Budgets, Marketing, Collaboration, Negotiation, Leadership Development, Asset, Personal Finance, Loans, Retirement Planning, Financial Analysis, Banking, Credit Analysis
Education
Saint Louis University 1989 — 1991
Graduate School of Arts and Sciences
Wadhams Hall Seminary-College 1985 — 1989
BA, Philosophy, Religious Studies
Jamestown High School 1983 — 1985
Regents Diploma, Math, Music, Science
CBS Radio October 2013 - Present
YP August 2012 - October 2013
Client Services Incorporated December 2011 - August 2012
Calvary Church April 2006 - September 2011
Skills
Social Media, Strategic Planning, Cold Calling, Online Marketing, Social Media Marketing, Marketing Strategy, Team Building, Public Speaking, Social Networking, Customer Service, Advertising, Online Advertising, Advertising Sales, Mobile Advertising, Search Advertising, Leadership, Sales, Direct Sales, Account Management, Event Planning, Digital Marketing
Education
Ashford University 2008 — 2009
Social Sciences
St Charles Community College 2004 — 2006
Hannibal-Lagrange College 2003 — 2004
General Studies
Nebraska Families Collaborative May 2013 - Present
Blue Cross and Blue Shield of Nebraska October 2012 - May 2013
CIGNA June 2011 - October 2012
Client Services Incorporated December 2009 - September 2010
Convergys August 2008 - December 2008
Olin Community Credit Union January 2005 - August 2005
APAC Customer Services June 2000 - December 2004
Skills
Call Center, Customer Service, Data Entry, Outlook, Customer Satisfaction, Employee Relations, Employee Benefits, Microsoft Excel, Time Management, Microsoft Office, Microsoft Word, Customer Retention, PowerPoint
Education
Lindenwood University 2008 — 2010
Bachelors of Art, Human Resources Management/Personnel Administration, General
Partners Financial Services, Inc. February 2011 - Present
Trousseau Weddings & Event September 2010 - Present
Client Services Incorporated March 2009 - June 2010
Skills
Customer Service, Sales, Event Planning, Team Building
Education
American InterContinental University 2008 — 2009
Associate's Degree, Business Administration and Management, General
The Salvation Army June 2015 - Present
The Salvation Army January 2014 - June 2015
The Salvation Army August 2013 - January 2014
The Salvation Army November 2011 - August 2013
The Salvation Army June 2010 - November 2011
Client Services Incorporated October 2009 - June 2010
Primerica June 2009 - November 2009
The Shepherd's Guide May 2005 - November 2008
The Salvation Army May 1986 - March 2005
Skills
Public Speaking, Photography, Event Planning, Nonprofits, Research, Volunteer Management, Community Outreach, Microsoft Office, Fundraising, Customer Service, Leadership Development, Event Management, Public Relations, Data Entry, Team Building, Coaching, Strategic Planning, Program Development, Non-profit..., Team Leadership, Newsletters, Youth Ministry, Staff Development, Sales, Administration, Leadership, Pastoral Care, Preaching, Teaching, Discipleship, Pastoral Counseling, Organizational..., Microsoft Word, Conflict Resolution, Volunteer Training, Volunteer Recruiting, Office Management, Teamwork, Microsoft Excel, Youth Development, Religion, Theology
Education
MidAmerica Nazarene University 2014 — 2015
Bachelor of Arts (BA), Organizational Leadership
Olivet Nazarene University 1984 — 1986
AA, Practical Ministry
Busey July 2015 - Present
Client Services Incorporated November 2013 - July 2015
Client Services Incorporated July 2012 - November 2013
Equinix January 2012 - July 2012
Vatterott College January 2011 - January 2012
Vatterott College January 2009 - January 2011
Vatterott College December 2007 - January 2009
Monsanto Project November 2008 - November 2008
Vatterott College February 2006 - December 2007
Vatterott College May 2005 - February 2006
Skills
Exchange 2010/2007/2003, Microsoft SQL Server, Citrix, Active Directory, CompTIA A+ Certification, Comptia Security +..., EMC SANs, Dell PowerEdge Servers, ShoreTel, Blade Technology, McAfee Antivirus, Sophos, Symantec Backup, VoIP, Barracuda Spam Firewall, Nortel, IT Strategy, Sonicwall, Storage Area Networks, IT Management, IT Audit, Software Licensing, Negotiation, Technical Leadership, Team-oriented, Cross-functional..., Project Coordination, Data Center, Critical Infrastructure, Structured Cabling, Tablets, Mobile Devices, Applications Delivery, Kronos, SysAid, Help Desk Support, CampusVue, Sage FAS, Sage Accpac, HP Procurve Networking, APC UPS, DNS, DHCP, Microsoft Cluster, Network Administration, Network Security, Websense, VMware, Ironport, Networking
Education
WGU Missouri 2014 — 2018
Bachelor of Science (B.S.), Information Technology - Security Emphasis
University of Missouri-Saint Louis 2010 — 2011
CEU, Computer Technology
McAfee University
Vatterott College 2000 — 2002
Associates of Occupational Studies, Computer Systems and Network Technology
Bens Moving & Storage January 1998 - Present
Client Services Incorporated July 2010 - February 2013
US Fidelis August 2007 - January 2010
Skills
Customer Service, Microsoft Office, Telephone Skills, Conflict Resolution, Human Resources, Human Resource..., Typing, Marketing, Collections, Negotiation, Sales, Account Management, Outlook, Microsoft Word, PowerPoint, Data Entry, Accounts Receivable, Teamwork, Microsoft Excel, Time Management, Team Building
Education
Lindenwood University 2012 — 2015
Bachelor's degree, Human Resources Management and Services
St Charles Community College 2001 — 2007
Associate of Arts (AA), General Studies
Credera October 2015 - Present
Oakwood Systems Group October 2011 - Present
Client Services Incorporated June 2010 - October 2011
OCCI - MoFab February 2009 - June 2010
Huttig Building Products July 2006 - January 2009
Washington University in St. Louis June 2005 - July 2006
Ideal Software Systems, Inc. July 2003 - June 2005
Skills
Microsoft SQL Server, C#, .NET, VB.NET, ASP.NET, Software Development, ASP.NET MVC, Entity Framework, AJAX, Agile Methodologies, jQuery, UML, PHP, JavaScript, Perl, HTML 5, Requirements Gathering, Databases, Web Development, Visual Studio, CSS3, Scrum, Crystal Reports, Software Project..., MySQL, Team Foundation Server, Microsoft Test Manager, Release Management..., ALM, T-SQL, WPF, Programming, IIS, TFS, User Acceptance Testing, Application Lifecycle..., CSS, Customer Relations
Education
Murray State University 1998 — 2003
BS, Computer Science
Henderson County High School 1996 — 1998
Xochitl Inc May 2015 - Present
3rd Battalion, 8th Marines Family Readiness Program January 2012 - May 2015
Louie Louie's Dueling Piano Bar October 2010 - October 2011
Client Services Incorporated April 2010 - August 2010
Crescent Processing Company December 2009 - March 2010
West Asset Management May 2007 - July 2009
A.T.'s Meatblock November 2005 - April 2007
Skills
Project Planning, Delegation, Project Management, Time Management, Customer Service, Team Leadership, Event Planning, Decision Making, Continuous Improvement, Discretion, Strategic Orientation, Teamwork, Skilled Multi-tasker, Priority Management, Quantitative Research, Problem Solving, Persistence, Leadership, Confidentiality, Coaching, Training, Customer Satisfaction, Volunteer Management, Volunteer Recruiting, Data Entry, Office Administration, Team Building, Financial Reporting, Fundraising, Professional Phone..., Family Reunions, Volunteering, Microsoft Office, Typing, 10 Key, Debt Collection, Filing, Housekeeping, Adobe Acrobat, Cash Management, Cash Register, Stocking, Multi-line Phone, Dialers, Inventory, Internet Explorer, Telemarketing, Sales, Microsoft Excel
Education
Campbell University 2012 — 2015
Bachelor’s Degree, Business Administration and Management, General, 3.911
Campbell University 2012 — 2013
Associate's Degree, Business, 3.62
Rose International July 2015 - Present
Ace High Marketing LLC June 2015 - Present
Client Services Incorporated November 2014 - January 2015
Client Services Incorporated August 2014 - January 2015
Client Services Incorporated July 2014 - August 2014
Client Services Incorporated June 2012 - July 2014
Skills
Communication Skills, Management, Training, Social Media, Leadership, Call Centers, Outlook, Customer Service, Customer Retention, Banking
Education
Lindenwood University 2015 — 2017
Marketing
Saint Charles Community College 2014 — 2016
Associate of Arts (A.A.)
Afni October 2013 - Present
Client Services Incorporated January 2009 - September 2013
Afni, Inc. July 2004 - August 2008
Mci World Com/ FAMS February 2000 - July 2004
Skills
Call Centers, Training, Process Improvement, Team Building, Customer Service, Leadership, Coaching, Employee Benefits, Performance Management, Risk Management, Claim, Employee Relations, Time Management, Outlook, Credit Cards, Financial Services, Microsoft Excel, Management, Negotiation, Credit, Insurance, Sales, Employee Training, Analysis, Team Management, Leadership Development, Microsoft Word, Team Leadership, Customer Satisfaction, Subrogation, Debt Collection
Education
Saint Louis Community College-Florissant Valley 1999 — 2002
Associate's degree, Communication, General
Noble September 2014 - Present
Gold Mountain Communications June 2010 - August 2014
Client Services Incorporated March 2010 - June 2010
Lending Solutions March 2007 - February 2010
Skills
Sales Management, Sales Skills Training, Operations Management, B2B, B2C, Real Estate Financing, Credit, Cold Calling, Selling Skills, Loans, Selling, Customer Retention, Marketing, Mortgage Lending, Direct Sales, New Business Development, Customer Service, Sales Operations, Sales, Lead Generation, Account Management, Team Building, Salesforce.com, Customer Satisfaction, Business Development, Underwriting, Marketing Strategy, Banking, Management, Leadership, Negotiation, Sales Presentations, Contract Negotiation, SEO, Retail, Sales Process, Strategic Planning, Social Media Marketing, Financial Analysis, Training, Process Improvement, FHA, Finance, Online Advertising, Marketing Communications, Investments, Call Centers, Marketing Management, Real Estate, Budgets
Education
Missouri State University 1999 — 2006
Bachelor of Science, Marketing/Sales and Sales Management
University of Missouri-Columbia
Business Administration and Management, General
Gannett December 2013 - Present
Perfspot.com/Alansis August 2008 - November 2013
MRS Associates November 2006 - June 2007
Client Services Incorporated August 2005 - August 2006
Skills
Management, Online Advertising, Campaign Management, Customer Service, Digital Marketing, Integrated Marketing, Online Marketing, Media Planning, Digital Strategy, Lead Generation, Interactive Marketing, Marketing Strategy, Affiliate Marketing, Digital Media, Sales, Employee Training, Software Project..., SEO, PPC, Social Media Marketing, Email Marketing, Advertising, SEM, Marketing, Social Media
Education
Arizona State University 2013 — 2015
Technological Entrepreneurship and Management
Mesa Community College 2009 — 2013
Associate of Arts and Sciences (A.A.S.), General Studies
Dex Media, Inc. January 2014 - November 2014
Johnson County Community College January 2013 - February 2014
Client Services Incorporated January 2010 - January 2011
Sunrise Senior Living October 2007 - December 2009
US Army October 2000 - May 2008
Skills
Social Media, Higher Education, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Photoshop, PowerPoint, Social Media Marketing, Information Technology, Marketing, Public Speaking, Career Development, Accounts Receivable, Strategic Planning, Communication, Creativity, Technical Writing, Cpr Certified, Emergency Management, First Aid, Military Experience, Management, Account Management, Supervisory Skills, Sales Management, Direct Sales, Software Industry, Technical Product Sales, Technical Presentations, Customer Service, Customer Retention, Strategic Business, Mentoring, Negotiation, Contract Negotiation, Team Building, Sales, Marketing Strategy, Training, Process Improvement, Coaching, Operations Management, Event Planning, Time Management, Fundraising, Social Networking, Editing, Writing, Call Centers
Education
University of Kansas 2013 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Entrepreneurship, Marketing, General Pre-Law, Current student
Johnson County Community College 2009 — 2013
Liberal arts, Business, Pre law, Graduate
Signal Corps Ft. Gordon, GA 2001 — 2001
74B Computer Systems Information- Signal Corp, Computer and Information Sciences and Support Services, Top of my class
Olathe North high School
Computer Science
PepsiCo December 2014 - Present
Client Services Incorporated February 2014 - July 2014
University of Missouri January 2011 - 2014
City of St. Louis January 2012 - August 2012
City of St. Charles, MO May 2005 - January 2011
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Access, Team Leadership, Public Speaking, Customer Service, Critical Thinking, Research, PowerPoint, Time Management, Leadership, Event Planning, Fundraising, Data Analysis, Nonprofits, Social Networking, Community Outreach, Facebook, Twitter, Security, Interpreting, Translation, SPSS, Social Media, Teaching, Teamwork, Spanish, Public Relations, Outlook, Event Management, Leadership Development, Higher Education, Data Entry, Training, Analysis, Volunteer Management, Social Media Marketing, Blogging, Statistics, Cpr Certified, Management, Sales, Coaching, Marketing, Communication, Editing, Strategic Planning, Program Management, Team Building
Education
The University of Texas at Dallas 2015 — 2017
Master's Degree, Legislative Studies
University of Missouri-St. Louis 2009 — 2013
Bachelor of Science (B.S.), Criminology & Criminal Justice
Missouri Baptist University 2008 — 2009
Business Administration and Management, General
SteadyRain January 2014 - Present
Client Services Incorporated December 2012 - January 2014
Effingham-Teutopolis News Report July 2012 - December 2012
The Hauser Group August 2011 - December 2011
The Alestle/Southern Illinois University-Edwardsville May 2009 - December 2011
The Alestle/Southern Illinois University-Edwardsville January 2009 - May 2009
The Alestle/Southern Illinois University-Edwardsville August 2007 - January 2009
Skills
Journalism, Blogging, Social Media, Facebook, Editing, Public Relations, Copy Editing, InDesign, Writing, QuarkXPress, Adobe Creative Suite, Microsoft Office, Photography, Marketing, AP Style, Marketing Communications, Adobe Acrobat, SEO, Mac OS, iMovie, Microsoft Excel, Google Adwords, Google Analytics, Google Webmaster Tools, Bing Ads, Paid Search Strategy, Paid Search Campaigns, Content Strategy, Content Marketing, SEO Copywriting, SEO Audits
Education
Southern Illinois University, Edwardsville 2007 — 2011
Mass Communinications (BS), Journalism, Public relations
AAA Community Finance June 2015 - August 2015
AAA Community Finance April 2015 - June 2015
Prism Medical June 2012 - May 2015
Dierbergs Markets October 2011 - May 2012
Client Services Incorporated October 2010 - May 2011
DaimlerChrysler February 1995 - December 2008
Penske Truck Leasing October 1990 - October 1995
Skills
Manufacturing, Cross-functional Team..., Customer Service, Team Building, Leadership, 5S
Education
University of Phoenix-St Louis Campus 2013 — 2016
Bachelor's Degree, Business Administration and Management, General, 3.4/4
Hickey College 2009 — 2010
Diploma, Legal Administration
Pattonville Senior High 1979 — 1981
Client Services Incorporated June 2004 - Present
Education
Lindenwood University
Master's Degree, Counseling
Lindenwood University
Bachelor's Degree, Mass Communications
Erie Construction August 2015 - Present
Automatic Rain Inc. May 2007 - August 2015
Client Services Incorporated March 2015 - May 2015
Atlantic Business Consultants, Inc May 2014 - June 2014
Olive Garden January 2011 - August 2011
Skills
Marketing, Social Media Marketing, Marketing Communications, PowerPoint, Microsoft Excel, Sales, Team Building, Human Resources, Irrigation, Irrigation Management, Project Management, Water Management, Problem Solving, Social Networking, Consumber Behavior, Customer Service, Soccer, Coaching, Time Management, Public Speaking, Microsoft Word, Microsoft Office
Education
William Woods University 2013 — 2014
Bachelor's Degree, Marketing and Advertising Managment
Missouri State University 2011 — 2013
Bachelor's Degree, Marketing and Sales Managment
St. Charles Community College 2010 — 2011
Associate's Degree, Marketing
Client Services Incorporated September 2008 - Present
Bank of America October 2005 - January 2008
Olive Garden Cafe Bar and Grill February 2002 - October 2005
Skills
•Customer Service &..., •Staff Recruitment, •Managing employee’s, •Work Processing,..., •Computer & Office..., •Problem Solving, •Building Reports &..., Recruiting, Management, Call Centers, Team Building, Leadership, Process Improvement, Loans, Banking, Sales, Coaching, Training, Portfolio Management
Education
Sanford-Brown College 2003 — 2005
Worked on Associates Degree, Business Administration and Management, General
C1 Insurance Group December 2013 - Present
Supreme Lending April 2013 - December 2013
Star Community Newspapers January 2012 - October 2013
Heartland Publications-Fuquay Group Newspapers December 2010 - January 2012
Client Services Incorporated March 2009 - April 2010
Skills
BPA, Advertising, Sales, Advertising Sales, Payroll, Online Advertising, Newspapers, Lead Generation, Account Management, Cold Calling, Social Media Marketing, Email Marketing, Digital Media, B2B, Marketing, Marketing Communications, Online Marketing, SEM, Marketing Strategy, Social Media, Sales Management, Customer Retention, Customer Service, Strategic Planning, Team Building
Education
Southeastern Oklahoma State University 2004 — 2007
Mortgage Returns, an Inc. 5000 Fastest-Growing Private Company January 2015 - Present
Client Services Incorporated May 2013 - Present
JV Baseball Coach - Quincy Notre Dame HS February 2013 - May 2013
Mark Collins Printing, Inc. June 2009 - May 2013
Parkway South Summer Baseball Camp June 2009 - August 2012
Skills
Marketing Communications, Microsoft Office, Microsoft Excel, Microsoft Word, Business Strategy, Operations Management, Corporate Finance, New Business Development, Entrepreneurship, Business Law, Team Leadership, Human Resource..., Event Planning, Public Speaking, Marketing
Education
Quincy University 2013 — 2014
Master of Business Administration (M.B.A.)
Quincy University 2011 — 2012
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, Graduated Magna Cum Laude
Forest Park Community College 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General, 3.8
Christian Brothers College High School
Client Services Incorporated November 2012 - Present
U.S. Bank April 2010 - October 2012
Client Services Incorporated July 2007 - April 2010
Financial Asset Management May 2006 - May 2007
Skills
Credit, Call Center, Customer Service, Coaching, Negotiation, Customer Relations, Mentoring, Retail, Credit Cards, Team Building, Problem Solving, Banking, Operations Management, Call Centers, Forecasting, Finance, Customer Retention, Vendor Management, Customer Experience, Account Management, Management, Time Management, Customer Satisfaction, Financial Analysis, Outlook, Leadership, Analysis, Process Improvement, Team Management, Team Leadership, Training, Process Scheduler, Risk Management, Insurance, Accounts Receivable, Leadership Development, Data Analysis, Teamwork, Microsoft Word, Supervisory Skills
Education
Lindenwood University 2009 — 2010
BA/MBA, Psychology/Business Administration, 3.5
ABC Auto Auction May 2012 - Present
/// February 2012 - May 2012
Missouri Auto Auction May 2011 - January 2012
Missouri Auto Auction September 2010 - May 2011
Client Services Incorporated June 2010 - September 2010
Global Financial Solutions February 2010 - March 2010
Manheim St Louis Auction January 1998 - January 2009
Manheim St Louis Auction January 1989 - January 1998
General Electric Company January 1987 - February 1989
General Electric Company January 1978 - January 1987
Skills
Inventory Management, Microsoft Office, Sales, Fixed Assets, Automotive
Education
General Electric Company 1979 — 1982
Certificate, FMP (Financial Management Program), 3.0
Robert Morris University 1966 — 1977
BS / BA, Accounting, 3.0
Penn State University 1973 — 1975
Certificate, Electronics, 3.0
MOHELA June 2015 - Present
MOHELA November 2014 - June 2015
MOHELA September 2012 - October 2014
MOHELA April 2012 - August 2012
Client Services Incorporated January 2011 - March 2012
Missouri Project Victory 2006 August 2006 - November 2006
Office of New York City Councilwoman Darlene Mealy June 2006 - August 2006
Skills
Customer Service, Microsoft Excel, Process Improvement, Microsoft Word, Team Building, Outlook, Call Centers, PowerPoint, Finance, Nonprofits
Education
University of Notre Dame - Mendoza College of Business 2015 — 2016
Executive Certificate, Management and Leadership
University of Missouri-Saint Louis 2009 — 2012
MPPA Masters Public Policy Administration, Local Government
Lindenwood University 2005 — 2009
Bachelor of Arts (B.A.), Double Major in Political Science and Public Management
Linde Healthcare October 2010 - Present
AMN Healthcare May 2014 - December 2014
Rawlings Sporting Goods March 2010 - September 2010
Client Services Incorporated June 2009 - March 2010
Skills
Marketing, Marketing Strategy, Social Media Marketing, Marketing Communications, Sales, Recruiting, Microsoft Office, Corporate Communications, Strategic Communications, Internal Communications, Outlook, Physician Relations, Strategic Hiring, Strategic Sourcing, Project Planning, Project Management, Problem Solving, New Business Development, Sourcing, Talent Acquisition, Management, Strategic Planning, Applicant Tracking..., Hiring, Employee Relations, Social Media, Sales Operations, Customer Service, Selling, Cold Calling, Temporary Staffing, Staffing Services, CRM, Physicians, Permanent Placement, Temporary Placement, Contract Recruitment, Internet Recruiting, Interviews, Account Management, Customer Retention, Building Relationships, Onboarding
Education
Lindenwood University
Bachelor of Arts (BA), Communication
Onesource Water May 2013 - Present
Client Services Incorporated September 2011 - May 2013
COUNTRY ® Financial August 2010 - August 2011
Chrysler Financial Services December 1987 - August 2009
Chrysler Financial 1987 - 2009
Skills
Credit, Management, Finance, Analysis, Operations Management, Call Centers, Budgets
Education
College of Business 1985 — 1987
BA, Business
Jack Schmitt's Premium Car Wash February 2013 - Present
Integrity Solution Services, Inc. September 2012 - February 2013
Client Services Incorporated October 2011 - August 2012
AT&T Advertising Solutions March 2010 - November 2010
Convergys August 2009 - March 2010
Vesco Logistics, Inc August 2005 - July 2009
Faith Logistics, Inc April 2003 - August 2005
Skills
Budgets, Sales, Leadership, Account Management, Outlook, Program Management, Management, Training, Negotiation, Customer Service, Customer Satisfaction, Microsoft Office, CRM, Sales Management, Microsoft Excel
Education
Southeast Missouri State University 1997 — 2001
Bachelor of Arts, Business Administration
Client Services Incorporated March 2006 - Present
May Co December 2001 - February 2006
Walmart 1995 - 2001
Skills
Call Centers, Call Center, Process Improvement, Vendor Management, Credit Cards, Credit, Banking, Risk Management, Operations Management, Accounts Receivable, Credit Analysis, Financial Services, Portfolio Management, Payments, Financial Analysis, Credit Risk, Skip Tracing, Mortgage Lending, Loans, Forecasting, Finance, Insurance, Debt Settlement, Retail Banking, Negotiation, Analysis, Loss Mitigation, Financial Risk, Relationship Management, Debt Management, Loan Servicing, Executive Management, Consumer Lending, Training, Team Building, Predictive Dialers, Team Management, Coaching, Credit Scoring, Leadership, Customer Satisfaction, Dialers, Team Leadership, FDCPA, Management, Time Management, Performance Management, Sales, Account Management, Customer Experience
Education
Southern Illinois University, Carbondale 1993 — 1995
Gsf Mortgage Corporation January 2015 - Present
Midwest Mortgage Capital LLC May 2013 - Present
Midwest Mortgage Capital LLC January 2012 - April 2013
Midwest Mortgage Capital LLC April 2010 - August 2012
Midwest Mortgage Capital LLC April 2010 - November 2010
Gamache and Myers P.C. August 2005 - April 2010
St.Charles YMCA April 2003 - June 2007
Client Services Incorporated May 2005 - August 2005
Skills
Credit, Banking, Loans, Mortgage Lending, Real Estate, Process Improvement, Customer Service, Negotiation, Outlook, Microsoft Excel, Microsoft Office, Sales Management, Mortgage Banking, PowerPoint, Microsoft Word, Refinance, Financial Analysis, Loan Origination, Event Planning, FHA, Residential Mortgages, VA loans, Reverse Mortgages, FHA financing, Government Loans, Certified Mortgage..., USDA
Education
Lindenwood University 1999 — 2004
Non-Profit Administration
Client Services Incorporated October 2014 - Present
LCS Financial Services June 2013 - October 2014
Client Services Incorporated January 2011 - June 2013
William Ryan Group July 2008 - February 2009
Harrah's Entertainment September 2007 - December 2008
Caesars Palace November 2005 - September 2007
Harrah's Entertainment November 2001 - April 2004
Skills
Forecasting, Operations Management, Strategic Planning, Process Improvement, Team Building, Analysis, Microsoft Excel, Casino, Budgets, Team Leadership, Management, Coaching, Training, Business Analysis, Business Strategy, Project Management, Data Analysis, Financial Modeling, Financial Analysis, Call Centers, Finance, Vendor Management, Risk Management
Education
College of Southern Nevada 2007 — 2011
Business
Western Governors University April 2015 - Present
Grainger December 2014 - April 2015
Apollo Education Group February 2012 - October 2014
Client Services Incorporated November 2011 - February 2012
Diversey Inc March 2010 - December 2011
Diversey Inc April 2005 - March 2010
Ferguson Enterprises September 1995 - April 2005
GE Capital February 1993 - July 1995
Skills
Corporate Communications, Communications Strategy, Project Implementation, Driving Results, Driving Revenue, Contract Negotiation, Pricing Negotiation, Customer Negotiations, Team Building, Team Coordination, Team Oriented, Strategic Partnerships, Credibility, Diligent, Creative Problem Solving, Distribution Management, Needs Analysis, Listening Skills, Team-oriented, Negotiation, Strategy, Strategic Communications, Pricing Strategy, Leadership, Distributed Team..., Employee Training, Management, Training, Sales, Budgets, Selling, Program Management, Sales Process, Business Development, Sales Operations, B2B, Market Planning, Customer Satisfaction, Cold Calling, Sales Presentations, Retail, Time Management, Human Resources, Coaching, Leadership Development, Direct Sales, Account Management, Team Leadership, Consulting, New Business Development
Education
Missouri State University
Bachelor's of Science, Communications Management
University of Phoenix 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.42
West
Client Services Incorporated February 2009 - Present
Education
Lindenwood University 2015 — 2018
Human Resources Management and Services, 4.0 GPA
Client Services Incorporated May 2015 - Present
Lifetouch Church Directories and Portraits May 2009 - May 2015
H&R Block December 2008 - May 2009
Via Christi Health May 2005 - August 2008
Names and Numbers April 2003 - May 2005
Skills
Graphic Design, Layout, Photography, Brochures, Advertising, Digital Photography, Portrait Photography, Mac, Event Photography, Photo Shoots, Portraits, Business Cards, Illustrator, Help Desk Support, Customer Service, Adobe Creative Suite, Newsletters, Color Correction, Photoshop, InDesign, Sales, Publications, Image Editing
Education
Johnson County Community College 2015 — 2017
Associate of Accounting, Accounts receivable, General Ledger, Excel
Pittsburg State University
Bachelor of Science, Technology, Commercial Graphics
Client Services Incorporated September 2010 - Present
Realtime Results March 2008 - July 2010
MetLife February 2004 - March 2007
MetLife Retirement Plans August 2002 - February 2004
GenAmerica Financial November 1998 - August 2002
GenAmerica Financial August 1996 - November 1998
Skills
SDLC, Integration, Project Management, Call Centers, Business Analysis, Program Management, Vendor Management, IT Strategy, Management, CRM, Business Intelligence, IT Management, Sales, Leadership, Software Development
Education
Eastern Illinois University 1977 — 1982
B.A., Mathematics
Eastern Illinois University 1977 — 1982
B.S., Physics
Eastern Illinois University 1977 — 1982
B.A., Computational Mathematics
Client Services Incorporated November 2011 - Present
Franklin First Financial September 2008 - December 2008
Castle Point Mortgage April 2007 - July 2008
Skills
Mortgage Lending, Loans, Credit, Finance, FHA, Loan Origination
Education
Defense Language Institute 2001 — 2002
Korean
Boston University 2000 — 2001
History, Theatre--Performance
Jellybean Books Inc. July 2008 - Present
Client Services Incorporated May 2012 - December 2013
GC Services May 2009 - May 2012
Ceridian July 2006 - July 2008
Lear Corporation April 2002 - January 2006
Jacobs Engineering August 2001 - March 2002
Epsilon August 1998 - July 2001
Skills
Word, Excel, PowerPoint, Customer Service, Microsoft Office, Hiring, Benefits Administration, Customer Relations, Analysis, Administration, Coaching, Background Checks, Problem Solving, Data Analysis, Outlook, HRIS, Documentation, Access, Call Center, Research, Databases, Negotiation, Team Building, Insurance, Database Administration, Compensation, Windows, Accounting, Writing, Software Documentation, Social Media, Microsoft Excel, System Administration, Process Improvement, Leadership, Human Resources, Microsoft Word, Management
Education
Lindenwood University
Bachelor of Business Administration (BBA)
Uni High 1987 — 1992
Saint Louis Christian College
Phacil, Inc October 2014 - Present
Allsup Inc. March 2012 - October 2014
Ascent Corp March 2011 - March 2012
Client Services Incorporated August 2010 - March 2011
Robert Half Technology May 2010 - July 2010
Unidev March 2010 - April 2010
Arcturis February 2007 - February 2010
BJC Information Services June 2006 - January 2007
Nonna's Family Restaurant January 2004 - August 2006
Neruda Fine Dining Restaurant October 2002 - January 2004
Skills
C#, SQL, Web Development, SDLC, .Net 3.5 and 4.0, SQL Server 2000-2008, T-SQL, .NET, Web Services, Visual Studio, AJAX, JavaScript, jQuery, Software Development, Scrum, Web Applications, OOP, MVC, ASP.NET, WCF, CompTIA Security+
Education
Southern Illinois University, Edwardsville
Bachelor of Science, Computer Management and Information Systems
United Auto Defense May 2013 - Present
DSW February 2010 - Present
Vogue-Esquire Models September 2012 - March 2013
Client Services Incorporated January 2011 - October 2012
Vogue Esquire Models LLC August 2008 - December 2010
Cache March 2007 - September 2008
Skills
Driving Results, Merchandising, New Store Openings, Big Box, Associate Development, Shrinkage, New Store Development, Merchandise Planning, Planograms, Assortment, CPFR
Education
Harris-Stowe State University 2002 — 2007
Bachelor's Degree, Marketing/Marketing Management, General, 3.3
University of Missouri-Saint Louis 2000 — 2003
Spanish, Spanish Language and Literature
US Bank July 2009 - Present
Client Services Incorporated April 2008 - February 2010
Jiffy Lube October 2006 - March 2008
Education
Northern Arizona University 1997 — 1998
hotel restaurant management
St. Louis Community College 1995 — 1997
AA, hotel restaurant management
Regis University 1992 — 1994
generl studies
Mercedes Benz of St. Louis March 2015 - Present
Firestone July 2014 - March 2015
Wells Fargo Advisors October 2013 - April 2014
Bank of America July 2012 - July 2013
Client Services Incorporated December 2008 - July 2011
Greencare Services March 2006 - November 2008
Former DJ 2001 - 2007
Skills
New Business Development, Sales, Sales Management, Customer Service, Account Management, Management, Team Building, Marketing, Team Leadership, Leadership, Mortgage Lending, Banking, Finance, Small Business, Credit Cards
Education
Ranken Technical College 2014 — 2015
Automotive Certification, Automotive Engineering Technology/Technician
St. Louis Community College 1996 — 1997
General Studies
University of Missouri-Saint Louis 1994 — 1996
Communication, General
DH Pace April 2013 - Present
Client Services Incorporated March 2010 - April 2013
Convergys August 2005 - April 2010
Skills
Risk Management, Training, Communication Training, Collections, Negotiation, Staff Development, German, Microsoft Office, CUBS, Consumer Debt, Customer Service, Legal Compliance, Quality Assurance, Credit Cards, Gramm-Leach-Bliley, FDCPA, Call Center Development, Coaching, Skip Tracing, Debt Management, Employee Training, Loss Mitigation, Management, Operations Management, Payments, Performance Management, Portfolio Management, Team Leadership
Education
Emporia State University 2000 — 2005
B.S., B.F.A., International Business, Modern Languages in German
Client Services Incorporated March 2014 - Present
Kozeny & McCubbin, LC August 2011 - March 2014
Kozeny & McCubbin, LC January 2011 - August 2011
Macey & Aleman November 2010 - January 2011
Judge Barry Schermer May 2009 - July 2009
Skills
Intellectual Property, Bankruptcy, Commercial Litigation, Courts, Legal Writing, Litigation, Trials, Legal Research, Research, Westlaw, Civil Litigation, Appeals, Corporate Law, Criminal Law, Depositions, Pleadings
Education
Southern Illinois University School of Law 2007 — 2010
Juris Doctor
Indiana University Bloomington 2003 — 2007
Bachelor's Degree, Kinesiology
Parkway Central High School
Parkway Central High School
Massage Envy November 2013 - Present
Unemployed May 2012 - November 2013
Salvation Army November 2011 - May 2012
Client Services Incorporated May 2011 - September 2011
Randstad July 2010 - October 2010
US Federal Government April 2010 - June 2010
Volt, INC November 2009 - January 2010
InGenesis July 2008 - August 2009
Walmart December 2007 - September 2008
QC Financial AKA Quik Cash March 2008 - July 2008
Skills
Security Clearance, Microsoft Office, Customer Service, Military Experience, Team Leadership, Team Building, HIPAA, Privacy Act, Legal Compliance, Gold Key certificate..., Type 67wpm
Education
WellSpring School of Allied Health 2012 — 2013
Licensed Massage Therapist, Massage Therapy/Therapeutic Massage, 3.83 GPA
Client Services Incorporated April 2011 - Present
the Sunflower Group March 2008 - February 2012
Cohen-Esrey Communities March 2007 - January 2008
Lincoln Property Company April 2006 - December 2006
Pace Realty Company June 2003 - April 2006
M. Myers Develoopment, Inc. October 2002 - May 2003
Orion Real Estate Services June 2000 - October 2002
M. Myers Develoopment Inc. June 1993 - April 2000
Miller Nolan January 1989 - March 1993
J. A. Peterson 1984 - 1989
Skills
Budgets, Management, Marketing, Portfolio Management, Property, Sales
Education
Iowa Western Community College
United Credit and Collections, Inc. January 2012 - Present
Nationwide Insurance July 2005 - January 2012
Client Services Incorporated 1997 - 2005
Skills
Customer Service, Team Building, Insurance, Sales, Leadership, Marketing, Process Improvement, Coaching, Call Centers, Forecasting, Strategic Planning, Public Speaking, Account Management
Education
Missouri State University 1996 — 1997
University of Missouri-Saint Louis 1994 — 1996
Abstrakt Marketing Group March 2013 - Present
Client Services Incorporated March 2012 - December 2012
Skills
Account Management, New Business Development, Cold Calling, Direct Sales, Lead Generation, Sales Process, Sales, Salesforce.com
Education
Southern Illinois University, Carbondale 2005 — 2009
Bachelor's degree, Marketing
Client Services Incorporated November 2014 - Present
Heather Brueggemann-Self Employed December 1980 - Present
Jason's Deli June 2014 - November 2014
Ci Ci's August 2012 - June 2014
Client Services Incorporated November 2004 - August 2012
Skills
Credit, Process Improvement, Vendor Management, Accounts Receivable, Operations Management, Forecasting, Microsoft Excel, Singing, Dance, Ballet, Music, Training, Musical Theatre, Customer Service, Entertainment, Leadership
Education
Sanford-Brown College 2005 — 2007
Associate's Degree, Business/Marketing
Saint Charles Community College 2001 — 2002
General Educations/Business
Lindenwood University 1999 — 2001
Dance and Business
McCluer High School 1993 — 1997
Client Services Incorporated December 2013 - Present
United Recovery Systems LP January 2006 - November 2013
West Asset Management April 2003 - December 2005
Financial Asset Management Systems April 2000 - April 2003
Skills
Credit Cards, Debt Settlement, Risk Management, Credit Risk, Loans, Portfolio Management, Debt Management, Credit Analysis, Vendor Management, Loss Mitigation, Process Improvement, Financial Analysis, Account Reconciliation, Accounting, Analysis, Assets Recovery, BPO, Business Analysis, Business Process..., Business Strategy, Commercial Lending, Consumer Lending, Credit Scoring, Credit Unions, Debt Consolidation, Executive Management, FDCPA, Finance, Financial Modeling, Financial Risk, Financial Services, Fraud, Leadership, Loan Origination, Management, Mortgage Lending, Negotiation, Operations Management, Relationship Management, Retail Banking, Team Building, Underwriting, Training, Outsourcing, Loan Servicing, Forecasting, Residential Mortgages, Payments, Mortgage Servicing, Insurance
Education
Southern Illinois University, Edwardsville
Keefe group July 2011 - Present
MediaCross, Inc. August 2008 - July 2011
Client Services Incorporated December 2007 - May 2008
Villa Duchesne and Oak Hill School July 2006 - June 2007
Woodward Academy July 2000 - May 2006
The Episcopal School of Dallas January 1997 - June 2000
Patrick Henry Academy July 1991 - June 1995
Skills
Sales, Account Management, Marketing Strategy, Marketing, New Business Development
Education
United States Sports Academy 1994 — 1996
M.S Sports Management and Administration, Administration, Marketing, Coaching
Francis Marion University 1986 — 1991
B.S. Political Science, Political Science, Education, Coaching
Centene Corporation June 2014 - Present
Randstad November 2012 - June 2014
Randstad May 2010 - November 2012
Client Services Incorporated October 2009 - February 2010
Skills
Applicant Tracking..., Staffing Services, Talent Acquisition, Internet Recruiting, Technical Recruiting, Onboarding, Recruiting, Sourcing, Executive Search, Screening Resumes, Contract Recruitment, Employee Relations, Human Resources, Permanent Placement
Education
Maryville University of Saint Louis 2009 — 2011
Master of Business Administration (MBA)
University of Missouri-Columbia 2004 — 2008
Bachelor's degree, Hotel, Motel, and Restaurant Management
ClaimForce, Inc. May 2015 - Present
Client Services Incorporated May 2012 - May 2015
Client Services Incorporated May 2010 - May 2012
Afni Insurance Services December 2004 - February 2010
Firemans Fund Insurance Company September 1998 - September 2004
Skills
Insurance, Customer Service, Account Management, Coaching, Microsoft Office, Strategic Planning, Outlook, Public Relations, Negotiation, Marketing, New Business Development, Sales Management, Team Building, Customer Satisfaction, Sales, Leadership, Call Centers
Education
Southern Illinois University, Edwardsville 1987 — 1991
Marketing / Advertising
Magellan Health March 2015 - Present
Client Services Incorporated May 2010 - March 2015
Security MicroImaging November 2006 - May 2010
ISC Document Systems June 1992 - November 2006
Union Pacific Technologies September 1988 - June 1992
Skills
Hyland OnBase, FileNet, Kofax, Microsoft SQL Server, Process Improvement, Business Analysis, Solution Architecture, SharePoint, C#, .NET, SQL, Call Routing, VB.NET, Electonic Content..., Document Imaging, Document Capture /..., JavaScript, IBM DB2 Content Manager, Project Management, Business Development, Sales Management
Education
Lindenwood University 1984 — 1988
Bachelor's Degree, Computer Science / Mathematics
Senior Services Plus, Inc Community Care October 2012 - Present
Centric Group June 2012 - Present
Summit Distributing March 2013 - June 2013
YMCA of Greater St. Louis January 2012 - June 2012
Client Services Incorporated January 2012 - March 2012
CBS Outdoor June 2010 - January 2012
Emerald Greens Golf Course (Plumbers & Pipefitters Local 562) May 2003 - June 2010
The Current Newspaper (University of Missouri - St. Louis) August 2009 - December 2009
Trans States Airlines January 2009 - May 2009
Missouri American Water Company 2008 - 2009
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, AS400 system
Education
International Sports Sciences Association 2012 — 2012
Certified Personal Fitness Trainer
University of Missouri-Saint Louis 2009 — 2010
Bachelor of Science (B.S.), Communication and Media Studies; Certificate in Advertising
Missouri State University 2008 — 2009
Organizational Communication
St. Louis Community College 2006 — 2008
Associate of Arts (AA), Communication Arts - Advertising & Public Relations
Hazelwood Central High School 2002 — 2006
High School Diploma
The Bridges on Travis April 2015 - Present
Zurvita July 2013 - Present
The Bridges on Travis 2015 - 2015
TackyMinds/Global Rhymes September 2012 - October 2012
Client Services Incorporated March 2009 - June 2011
West Asset Management March 2008 - March 2009
NDMS April 1998 - September 2005
TRIPLEDGE WINDSHIELD WIPER CORP February 1990 - September 1992
Skills
Credit, Banking, Loans, Risk Management, Customer Service, Financial Analysis, Customer Satisfaction, Accounting, Process Improvement, Operations Management, Training, Coaching, Microsoft Excel, Payments, Microsoft Office, Team Management, Business Analysis, Dialers, Microsoft Word, Credit Analysis, Global Sourcing, IT Sourcing, Executive Placements, Recruiting, Sourcing, Team Building, Talent Acquisition, Account Management, Call Center, Cold Calling, Negotiation, Human Resources, Customer Retention, Team Leadership, Sales, Strategic Planning, Credit Cards, Technical Recruiting, New Business Development, Applicant Tracking..., Direct Sales, Employee Relations, Insurance, Financial Services, Internet Recruiting, Finance, Business Strategy, Sales Management, Screening, College Recruiting
Education
WYNDHAM TRADE SCHOOL 1999 — 2002
Electrician Helper and General Maintenance, Maintenance
Collin County Community College 1992 — 1996
H & R BLOCK TAX SCHOOL 1992 — 1994
Certification, Individual Income Tax Preparation
van alstyne high school 1974 — 1986
TDCJ
GED
CIGNA May 2011 - Present
PRC, LLC February 2010 - May 2011
Client Services Incorporated November 2007 - November 2008
Skills
Call Centers, Customer Service, Data Entry, Process Improvement, Software Documentation, Customer Satisfaction, Technical Support, Outlook, Telephone Skills, Access, Microsoft Office, Training, Customer Retention, Troubleshooting, BPO, Inbound Marketing, Networking, Animal Welfare, Animal Rehabilitation, Fostering, Project Management, Proofreading, Text Editing, Creative Writing, Writing, Debate, Non-profit Volunteer, Phone Etiquette, Branch Banking, PowerPoint
Education
Ashford University 2011 — 2015
Bachelor's degrees, Applied Behavioral Science and Child Development
Bruton
Client Services Incorporated February 1991 - Present
Skills
Credit Cards, Call Centers, Microsoft Excel, Operations Management, Credit
Education
Missouri Baptist University
Bachelor of Science, Business Administration, Management and Operations
joseph a bank clothiers June 2010 - Present
Dish Network February 2009 - November 2009
Client Services Incorporated September 2007 - December 2007
Skills
Strategic Planning, Retail, Profit, Customer Satisfaction, Operations Management, Visual Merchandising, Inventory Management, Leadership, Store Management, Team Building, Sales, Loss Prevention, Sales Operations, Microsoft Excel, Customer Service, Merchandising, Sales Management, Account Management, POS, Team Leadership, Income Statement, Inventory Control, Training, Coaching, Multi-unit, Management, Process Improvement, Process Scheduler, Forecasting, P&L, Budgets, Recruiting, P&L Management
Education
Missouri State University 1973 — 1977
Bachelor of Arts, History
Soft Surroundings October 2014 - Present
Enterprise Rent-A-Car October 2013 - October 2014
Client Services Incorporated July 2013 - October 2013
MasterCard February 2012 - June 2013
Home Decorators Collection July 1997 - February 2012
Home Decorators Collection / Home Depot Direct 1997 - February 2012
Skills
Business Analysis, Vendor Management, Program Management, SQL, Management, Requirements Analysis, Testing, Process Improvement, Software Development, IT Management, Databases, Integration, SDLC, System Administration
Education
Lindenwood University 1993 — 1997
Management Information Systems, Computers
GroupCast, LLC / West April 2014 - March 2015
Client Services Incorporated November 2010 - April 2014
Skills
New Business Development, Strategic Communications, Marketing Strategy, Strategic Planning, Economic Research, Growth Strategies, Staff Development, Continuous Improvement, Contractual Agreements, Analytics, Alternative Investments, Credit, Advertising, Utility Industry, Analysis, Marketing, Business Development, Customer Service, Account Management, Sales, CRM, Team Building, Microsoft Office, Leadership
Education
Southern Illinois University, Carbondale
B.S., Business Marketing
Client Services Incorporated Subrogation ManagerAFNIOctober 2001 - December 2009
Education
Illinois State University
BS, Speech Communications
Law Offices of Berman and Rabin September 2012 - Present
Client Services Incorporated September 2011 - September 2012
atlas creditor services inc July 2004 - May 2011
Sprint Nextel June 2003 - June 2004
Skills
Customer Service, Sales, Time Management, Microsoft Office, Account Management, Management, Team Leadership, Skip Tracing, Sales Management, Team Management, Telecommunication..., Human Resources, Employee Training, Employee Relations, Staff Development, Problem Solving, Negotiation, Organizational Structure, Project Management, Organizational..., Client Retention, Collections, PowerPoint
Education
Baker University 2011 — 2013
Bachelor's of Science in Management Human Resourses Concentration, Business Management Human Resourses Concentration, Magna Cum Laude
Longview Community College 2005 — 2008
Associate's, Liberal Arts
Raytown South High School 1996 — 2000
High School Deploma, general studies
Client Services Incorporated July 2011 - Present
Client Services Incorporated January 2010 - July 2011
Elkay Plastics February 2006 - July 2009
Amerinet 1998 - 2004
Skills
Customer Relations, Call Center, Customer Service, Team Building, Negotiation
Education
Bryant University 1980 — 1982
The Sage Colleges - Russell Sage College 1971 — 1975
BA, Psychology
Client Services Incorporated May 1996 - Present
Central Credit Services February 2003 - September 2007
Skills
Debt Collection, Debt Restructuring, Debt Elimination, Accounts Receivable, Credit Cards, Strategic Negotiations, Telephone Skills, Negotiation
Education
Missouri State University 1996 — 2001
Bachelor's Degree, Economics and Marketing
Client Services Incorporated May 2013 - Present
Everest College January 2013 - May 2013
Le Cordon Bleu College of Culinary Arts July 2012 - December 2012
Ruby Tuesday January 1998 - January 2012
Skills
Restaurants, Menu Development, Hospitality Management, Restaurant Management, Culinary Skills, Banquets, Fine Dining, Hospitality, Food & Beverage, Catering, Training, Coaching, Resume Writing, Hiring, Professional..., Presentations, Interviews, Customer Service
Education
Missouri State University 1997 — 2001
Bachelor, Hospitality and Restaurant Administration
Client Services Incorporated July 2013 - Present
Internal Revenue Service November 2012 - July 2013
U.S. Bank January 2010 - April 2012
Community America Credit Union January 2008 - January 2010
Bank of America January 2006 - January 2008
Skills
Retail Banking, Customer Service, Customer Satisfaction, Kronos Timekeeping, Schedules, Time Management, Consumer Lending, Coaching, Sales Management, Sales Presentations, Sales, Sales Process, Credit Cards, Marketing, Management, Collections, Financial Regulation, Team Management
Education
Park University 2002 — 2007
Bachelor of Applied Science (BASc), Business Administration and Management, Finance, 3.8
Client Services Incorporated January 2012 - August 2013
a g edwards/wells fargo June 2002 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Negotiation, Editing, Data Entry, Filing
Education
Hickey College 2001 — 2002
Associate's degree
northwest High school
Self Employed May 2015 - Present
Client Services Incorporated January 2010 - May 2012
Elkay Plastics February 2006 - July 2009
Skills
Account Management, Team Building, Sales Management, Business Development, Strategic Planning, New Business Development, Sales Operations, Leadership, Management, Cross-functional Team..., Sales, Customer Service, Contract Negotiation, Process Improvement
Education
Bryant University 1979 — 1981
The Sage Colleges - Russell Sage College 1971 — 1975
Bachelor of Arts (B.A.), Psychology
Client Services Incorporated Office Claims RepresentativeFarmers InsuranceMay 2011 - November 2011
Education
Missouri Western State University 2006 — 2009
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Client Services Incorporated June 2012 - Present
MassMutual Financial Group June 2011 - April 2012
Skills
Client Relations Skills, File Management, Interpersonal Skill, Communication, Microsoft Word, Microsoft Office, Office Administration, Direct Sales
Education
Lindenwood University 2008 — 2011
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Kellogg Community College 2005 — 2008
Client Services Incorporated June 2010 - August 2010
West Asset Management 2006 - 2010
West Telemarketing March 2003 - February 2004
Education
Brookhaven Community College 2002 — 2004
Business/Commerce, General, 3.0
Client Services Incorporated May 2013 - Present
Southern Illinois University August 2008 - December 2012
Southern Illinois University May 2011 - December 2011
Skills
Public Speaking, Microsoft Office, Microsoft Excel, PowerPoint, Research, Teaching, Higher Education, Customer Service, Social Media, Microsoft Word, HTML, Java, Photoshop, Event Planning, Editing, Matlab, Data Analysis, Access, SQL, Technical Writing, Programming, Project Management, Statistics, C++, Troubleshooting
Education
Southern Illinois University, Carbondale 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Information Technology
Harris-Stowe State University 2007 — 2008
Lindenwood University September 2011 - Present
Lindenwood University July 2011 - September 2012
AAA Auto Club of Missouri February 2010 - September 2011
Client Services Incorporated January 2009 - February 2010
Skills
Leadership, Public Speaking, Organizational..., Event Planning, Staff Development, Leadership Development, Fundraising, Community Outreach
Education
Lindenwood University 2011 — 2014
Master of Business Administration (MBA), 3.77 GPA
Lindenwood University 2010 — 2011
Master of Science (MS), Human Resources Management/Personnel Administration, General, 4.0 GPA
Millikin University 2005 — 2008
Bachelor's degree, Exercise Science and Sport Management, 3.53 GPA
US bank December 2013 - Present
Vision Financial Corp October 2012 - December 2013
Client Services Incorporated January 2012 - July 2012
Education
Lindenwood University 2006 — 2007
Saint Charles Community College 2003 — 2004
Fiirestone Tire May 2013 - Present
clie February 2007 - Present
Client Services Incorporated February 2007 - May 2012
Education
Ft Myers Flight School 2004 — 2006
Cross Country and IFR Flight, 3.8
Indiana State University 1977 — 1978
Majored in Areo Space at Indiana State University and then Vincenes University, 3.1
Client Services Incorporated June 2012 - Present
Baldwin Land Co. April 2003 - March 2012
Skills
Microsoft Word, Customer Service, English, Windows, Research, Outlook, Public Speaking
Education
Black River Technical College 1994 — 1996
Basics
Oak Ridge Central 1986 — 1994
Blasian Impressions February 2012 - Present
Client Services Incorporated February 2011 - October 2012
Client Services Incorporated 2011 - 2012
Skills
Debt Settlement, Employee Training, Public Relations, Marketing Strategy, Social Media Marketing, Negotiation, Computer Proficiency, Interpersonal..., Marketing, Training, Credit Cards
Education
Johnson County Community College 2013 — 2016
FL Schlagle Senior High 1998 — 2002
Express Scripts December 2009 - Present
Client Services Incorporated May 2004 - October 2009
American Airlines/TWA LLC an American Airlines Company February 2002 - April 2004
Trans World Airlines December 1997 - February 2002
Trans World Airlines May 1993 - December 1997
Trans World Airlines April 1990 - May 1993
Skills
Windows, Negotiation, Makeup Artistry, Stage Make-up, Patient Advocacy, Client Representation, Airlines, Customer Service..., Strategic Planning, Real Estate, Multitasking Skills, Aircraft Maintenance, Airports, Team Leadership, Grace Under Pressure, Third Party Collections, Loan Officers, HIPAA, Office Administration, Restaurants, Spanish Interpreter, Translation
Education
The Art Institute of St. Louis 2013 — 2013
Currently enrolled for a Bachelor of Arts degree, Interior Design
Gundaker School of Realtors 1999 — 1999
License, Real Estate
Robert Fiance Beauty Schools-West New York 1986 — 1986
Certification, Make-Up Artist/Specialist
Client Services Incorporated November 2013 - October 2014
The Law Office of Stephen A. Martin January 2012 - November 2013
The Lamb Law Firm, LLC June 2011 - October 2013
American Association of Orthodontists January 2013 - May 2013
Missouri Court of Appeals, Eastern District May 2011 - June 2011
Education
Saint Louis University School of Law 2010 — 2013
J.D.
Loyola University New Orleans 1997 — 2001
B.A., Communications
Client Services Incorporated February 2014 - Present
Army National Guard December 2013 - Present
ALDI Stores 2012 - 2013
Bally Total Fitness March 2011 - August 2012
Tim Castellaw Ford January 2010 - October 2010
Lady Luck Casino August 2008 - January 2010
Champs Sports October 2007 - July 2008
Skills
Great communications..., Great Motivator, Customer Service, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Databases, Data Entry, Written & Verbal..., Communication
Education
United States Army CBRN School 2014 — 2014
Hazmat Certification, Chemical, Biological, Radiological, and Nuclear Specialist Courses
Culver Stockton College 2003 — 2006
Bachelor's degree, Business Administration and Management, General
Window World January 2015 - Present
Client Services Incorporated November 2013 - February 2014
OctoChem Inc. May 2013 - October 2013
Skills
Credit, Accounts Receivable, Customer Service, Finance, Banking, Sales, Financial Analysis
Education
Metro Business College-Cape Girardeau 2007 — 2009
Associate's degree, Business/Commerce, General
Cloudnexa July 2015 - Present
Comcast June 2015 - Present
Charter Communications February 2015 - May 2015
Client Services Incorporated December 2014 - February 2015
North County Technical High School September 2013 - November 2014
Marriot West May 2014 - October 2014
Vance Cleaning March 2013 - October 2013
Skills
CCENT, Networking, Help Desk Support, Network Administration, Troubleshooting, VPN, Cisco Technologies, CCNA4: Connecting..., CCNA3: Scaling Networks, CCNA2: Routing and..., CCNA1: Introduction to..., Network Operations, Computer Network...
Education
North County Technical High School 2013 — 2015
Certificate, Computer Systems Networking and Telecommunications
Penn Foster 2011 — 2015
High School, General Studies
Shearer's Foods February 2015 - Present
Avery's Little Falcons March 2014 - February 2015
Self employed June 2011 - February 2015
AmericInn Lodge & Suites December 2014 - January 2015
Client Services Incorporated October 2013 - January 2014
Imagination Station Preschool April 2013 - July 2013
Roberts Marketing Group LLC October 2012 - May 2013
GC Services February 2011 - October 2012
The Wendy's Company June 2008 - February 2011
Skills
Organization, Time Management, Schedules, Typing, Collections, Cold Calling, Customer Service, Problem Solving, Compliance
Education
Southeast Missouri State University 2011 — 2012
None, Developmental and Child Psychology
Client Services Incorporated June 2012 - Present
Florissant Police Department August 2008 - June 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, SQL, Business Analysis, Reporting & Analysis, Management, Predictive Analytics, Forecasting, Confidentiality, Quality Assurance, Analysis, Financial Services, Team Building, Leadership, Customer Service, Process Improvement
Education
Lindenwood University 2002 — 2006
Bachelor's degree, Criminal Justice and Corrections
Lindenwood University 2002 — 2006
Bachelor's degree, Criminal Justice and Corrections