Cloud 10
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Cloud 10 Employees
Employee
Years
Job
Industry
Janelle Gaines Janelle Gaines's Cloud 10 Experience July 2007 - January 2009
Job Customer Service Rep at Hunington Resources
Industry Medical Practice
Experience
Hunington Resources March 2011 - Present
Insurance Express.com Inc May 2008 - September 2011
The Circle of Care Consultants April 2006 - March 2009
Cloud 10 July 2007 - January 2009
West Corporation July 2007 - January 2009
ABJ Community Services August 1989 - January 1999
Skills
Customer Service, Healthcare Management, Foster Care, Cashiering, Computers, Data Entry, Customer Satisfaction, Customer Experience, Call Center, Call Centers, PowerPoint, Microsoft Office, Management
Education
Southeast Community College 2012 — 2013
Medical Administration Management, Medical/Health Management and Clinical Assistant/Specialist
Ashworth University 2011 — 2012
Medical Office Management/Administration
Centaura College 2010 — 2011
Medical Adminisrtation Management, Medical Administration
Hunington Resources March 2011 - Present
Insurance Express.com Inc May 2008 - September 2011
The Circle of Care Consultants April 2006 - March 2009
Cloud 10 July 2007 - January 2009
West Corporation July 2007 - January 2009
ABJ Community Services August 1989 - January 1999
Skills
Customer Service, Healthcare Management, Foster Care, Cashiering, Computers, Data Entry, Customer Satisfaction, Customer Experience, Call Center, Call Centers, PowerPoint, Microsoft Office, Management
Education
Southeast Community College 2012 — 2013
Medical Administration Management, Medical/Health Management and Clinical Assistant/Specialist
Ashworth University 2011 — 2012
Medical Office Management/Administration
Centaura College 2010 — 2011
Medical Adminisrtation Management, Medical Administration
Logan Gilbert Logan Gilbert's Cloud 10 Experience September 2007 - June 2009
Job Sales Representative at Titan Downhole Tools, LP
Industry Oil & Energy
Experience
Titan Downhole Tools, LP April 2014 - Present
Aprotex Corporation September 2009 - April 2014
Cloud 10 September 2007 - June 2009
Dish Network August 2003 - June 2007
Skills
Sales, Training, Customer Service, Sales Management, Leadership, Team Building, Team Leadership, Customer Satisfaction, Recruiting, Inventory Management
Education
Midland College
Titan Downhole Tools, LP April 2014 - Present
Aprotex Corporation September 2009 - April 2014
Cloud 10 September 2007 - June 2009
Dish Network August 2003 - June 2007
Skills
Sales, Training, Customer Service, Sales Management, Leadership, Team Building, Team Leadership, Customer Satisfaction, Recruiting, Inventory Management
Education
Midland College
Ryan Baxter Ryan Baxter's Cloud 10 Experience November 2009 - 2011
Job Operations Manager
Industry Outsourcing/Offshoring
Experience
Atkins Nutritionals, Inc. 2015 - Present
Bellco Credit Union September 2013 - September 2014
CNA Insurance February 2012 - August 2013
Cloud 10 November 2009 - 2011
Cloud 10 January 2009 - November 2009
InfoCision Management Corporation October 2005 - February 2008
Homesite Insurance 2008 - 2008
Manulife Financial 2000 - 2004
Skills
Call Center, Customer Service, Customer Relations, Customer Satisfaction, Account Management, Mentoring, Team Building, Strategic Planning, Problem Solving, Team Leadership, Operations Management, Performance Management, Manage Client..., Program Management, Management, Leadership, CRM, Process Improvement, Vendor Management, Recruiting, Call Centers, Customer Experience, Outsourcing, Sales, Workforce Management, Cross-functional Team..., Employee Training, BPO, Employee Relations, Business Process..., Team Management, Call Center Development, Analysis, Customer Retention, Quality Assurance, Contact Centers, Strategy, Business Analysis, Employee Engagement, Change Management, Human Resources, Leadership Development, Insurance, Forecasting, Business Development, Risk Management, Executive Management, Employee Benefits, Hiring, Talent Acquisition
Education
Ohio University 1995 — 1997
MA, History
The College of Wooster 1990 — 1994
BA, History
Minerva High 1986 — 1990
Atkins Nutritionals, Inc. 2015 - Present
Bellco Credit Union September 2013 - September 2014
CNA Insurance February 2012 - August 2013
Cloud 10 November 2009 - 2011
Cloud 10 January 2009 - November 2009
InfoCision Management Corporation October 2005 - February 2008
Homesite Insurance 2008 - 2008
Manulife Financial 2000 - 2004
Skills
Call Center, Customer Service, Customer Relations, Customer Satisfaction, Account Management, Mentoring, Team Building, Strategic Planning, Problem Solving, Team Leadership, Operations Management, Performance Management, Manage Client..., Program Management, Management, Leadership, CRM, Process Improvement, Vendor Management, Recruiting, Call Centers, Customer Experience, Outsourcing, Sales, Workforce Management, Cross-functional Team..., Employee Training, BPO, Employee Relations, Business Process..., Team Management, Call Center Development, Analysis, Customer Retention, Quality Assurance, Contact Centers, Strategy, Business Analysis, Employee Engagement, Change Management, Human Resources, Leadership Development, Insurance, Forecasting, Business Development, Risk Management, Executive Management, Employee Benefits, Hiring, Talent Acquisition
Education
Ohio University 1995 — 1997
MA, History
The College of Wooster 1990 — 1994
BA, History
Minerva High 1986 — 1990
Lola M. Barnett Lola M. Barnett's Cloud 10 Experience January 2009 - February 2009
Job Operations/SubContracting Analyst at VMware
Industry Computer Software
Experience
VMware June 2011 - Present
Dr. Stephen A. Albert DPM Cped January 2009 - August 2011
TeleTech October 2009 - August 2010
Cloud 10 January 2009 - February 2009
BEA Systems December 2006 - January 2008
MxLogic March 2004 - October 2006
Hewlett-Packard June 1982 - October 1999
Skills
IT Operations, Help Desk Support, Call Center, Software Documentation, Outsourcing, Call Centers, Troubleshooting, Training, Leadership, Project Planning, Professional Services, Account Management, Customer Satisfaction, Testing, Management, Business Process, Budgets, Human Resources, CRM, Technical Support, VMware, Analysis, Sales Operations, Vendor Management, Forecasting, Program Management, Process Improvement, Sales
Education
Everett Community College 1982 — 1986
Bachelor's Degree, Business Administration, Management and Operations
Okay High School 1961 — 1971
General
VMware June 2011 - Present
Dr. Stephen A. Albert DPM Cped January 2009 - August 2011
TeleTech October 2009 - August 2010
Cloud 10 January 2009 - February 2009
BEA Systems December 2006 - January 2008
MxLogic March 2004 - October 2006
Hewlett-Packard June 1982 - October 1999
Skills
IT Operations, Help Desk Support, Call Center, Software Documentation, Outsourcing, Call Centers, Troubleshooting, Training, Leadership, Project Planning, Professional Services, Account Management, Customer Satisfaction, Testing, Management, Business Process, Budgets, Human Resources, CRM, Technical Support, VMware, Analysis, Sales Operations, Vendor Management, Forecasting, Program Management, Process Improvement, Sales
Education
Everett Community College 1982 — 1986
Bachelor's Degree, Business Administration, Management and Operations
Okay High School 1961 — 1971
General
Thomas Regen Thomas Regen's Cloud 10 Experience February 2011 - April 2011
Job Information Security Officer at Department of Veterans Affairs
Industry Government Administration
Experience
Department of Veterans Affairs December 2012 - Present
Department of Veterans Affairs August 2011 - December 2012
University of Phoenix July 2011 - August 2011
Cloud 10 February 2011 - April 2011
Ace Hardware June 2010 - February 2011
United States Air Force September 2009 - January 2010
TR Woodcrafts, Inc. September 2005 - January 2010
US Air Force Academy June 2008 - September 2009
US Air Force Academy June 2006 - May 2008
US Air Force Academy February 2004 - June 2006
Skills
Leadership, Project Management, Communications Planning, Military, DoD, Air Force, Government, Military Operations, Program Management, Information Assurance, Government Contracting, Team Building, Military Experience, Command, Supervisory Skills, Training, Management, Organizational..., Operational Planning, Policy, National Security, Networking, Federal Government, Security, Defense
Education
Villanova University 2014 — 2014
Master Certificate, IS/IT Project Managment
University of Phoenix 2009 — 2010
MBA, Business Administration, Management and Operations
Bellevue University 1997 — 2000
MSCIS, Computer Information Systems
Wayland Baptist University 1994 — 1995
BSOE, Computer Business Information Systems
Community College of the Air Force 1990 — 1994
AAS, Computer Science Technology
Department of Veterans Affairs December 2012 - Present
Department of Veterans Affairs August 2011 - December 2012
University of Phoenix July 2011 - August 2011
Cloud 10 February 2011 - April 2011
Ace Hardware June 2010 - February 2011
United States Air Force September 2009 - January 2010
TR Woodcrafts, Inc. September 2005 - January 2010
US Air Force Academy June 2008 - September 2009
US Air Force Academy June 2006 - May 2008
US Air Force Academy February 2004 - June 2006
Skills
Leadership, Project Management, Communications Planning, Military, DoD, Air Force, Government, Military Operations, Program Management, Information Assurance, Government Contracting, Team Building, Military Experience, Command, Supervisory Skills, Training, Management, Organizational..., Operational Planning, Policy, National Security, Networking, Federal Government, Security, Defense
Education
Villanova University 2014 — 2014
Master Certificate, IS/IT Project Managment
University of Phoenix 2009 — 2010
MBA, Business Administration, Management and Operations
Bellevue University 1997 — 2000
MSCIS, Computer Information Systems
Wayland Baptist University 1994 — 1995
BSOE, Computer Business Information Systems
Community College of the Air Force 1990 — 1994
AAS, Computer Science Technology
ann beebe ann beebe's Cloud 10 Experience May 2008 - June 2008
Job Avon Representative at Avon
Industry Accounting
Experience
Avon March 2011 - Present
West at Home July 2009 - August 2009
Cloud 10 May 2008 - June 2008
Skills
QuickBooks, Customer Service, Team Building, Social Networking, Bookkeeping, Accounts Payable, New Business Development
Education
University of Phoenix 2004 — 2005
Accounting
Dorsey Business School 1992 — 1993
Legal Secretary, Legal Secretary
AIPB
Accounting Self Study, Accounting
Avon March 2011 - Present
West at Home July 2009 - August 2009
Cloud 10 May 2008 - June 2008
Skills
QuickBooks, Customer Service, Team Building, Social Networking, Bookkeeping, Accounts Payable, New Business Development
Education
University of Phoenix 2004 — 2005
Accounting
Dorsey Business School 1992 — 1993
Legal Secretary, Legal Secretary
AIPB
Accounting Self Study, Accounting
Bryan Pham Bryan Pham's Cloud 10 Experience January 2005 - June 2006
Job Owner of HD International LLC.
Industry Marketing and Advertising
Experience
Chopstix App July 2014 - Present
HD International July 2014 - Present
GTG marketing November 2012 - July 2014
Carbon8 Marketing July 2009 - January 2012
1112studio.com January 2002 - July 2008
Cloud 10 January 2005 - June 2006
Level 3 Communications 2000 - 2005
Skills
Graphic Design, Graphics, Marketing Communications, Website Development, Operations Management, Multimedia Design, Business Development, Digital Project..., Creative Direction, Mobile Applications, Brand Development, Online Marketing, Web Design, Email Marketing, SEO, Digital Marketing, Advertising, E-commerce, Online Advertising
Education
Metropolitan State College of Denver 1995 — 1999
Bachelor Degree of Fine Art, Communication Design
Metropolitan State University of Denver 1995 — 1999
Bachelor of Arts (BA), Design and Visual Communications, General
Chopstix App July 2014 - Present
HD International July 2014 - Present
GTG marketing November 2012 - July 2014
Carbon8 Marketing July 2009 - January 2012
1112studio.com January 2002 - July 2008
Cloud 10 January 2005 - June 2006
Level 3 Communications 2000 - 2005
Skills
Graphic Design, Graphics, Marketing Communications, Website Development, Operations Management, Multimedia Design, Business Development, Digital Project..., Creative Direction, Mobile Applications, Brand Development, Online Marketing, Web Design, Email Marketing, SEO, Digital Marketing, Advertising, E-commerce, Online Advertising
Education
Metropolitan State College of Denver 1995 — 1999
Bachelor Degree of Fine Art, Communication Design
Metropolitan State University of Denver 1995 — 1999
Bachelor of Arts (BA), Design and Visual Communications, General
Areil Sutton Areil Sutton's Cloud 10 Experience October 2008 - January 2009
Job Application Support Engineer III at Capital Area Intermediate Unit
Industry Internet
Experience
Capital Area Intermediate Unit February 2011 - Present
Capital Area Intermediate Unit January 2010 - January 2011
OnPoint Advocacy January 2009 - January 2011
Demand Studios February 2009 - May 2010
OnPoint Advocacy May 2009 - December 2009
OnPoint Advocacy January 2009 - December 2009
Cloud 10 October 2008 - January 2009
Mommies R Us August 2006 - April 2008
Cloud 10 January 2008 - February 2008
Holy Spirit Hospital October 2004 - July 2005
Skills
CSS, XP, HTML, Microsoft Excel, Outlook, Web Design, Oracle, Event Planning, PowerPoint, Editing, Microsoft Office, Technical Writing, Research, Microsoft Word, Fundraising, SQL, Windows 7, Customer Service, Troubleshooting, Blogging, Access, System Administration
Education
Central Pennsylvania College 2010 — 2012
Bachelor's, Information Technology
HACC, Central Pennsylvania's Community College 2003 — 2006
Associate, General Studies
Central Penn College
Master of Professional Studies (MPS), Organizational Leadership / Information Systems Management
Capital Area Intermediate Unit February 2011 - Present
Capital Area Intermediate Unit January 2010 - January 2011
OnPoint Advocacy January 2009 - January 2011
Demand Studios February 2009 - May 2010
OnPoint Advocacy May 2009 - December 2009
OnPoint Advocacy January 2009 - December 2009
Cloud 10 October 2008 - January 2009
Mommies R Us August 2006 - April 2008
Cloud 10 January 2008 - February 2008
Holy Spirit Hospital October 2004 - July 2005
Skills
CSS, XP, HTML, Microsoft Excel, Outlook, Web Design, Oracle, Event Planning, PowerPoint, Editing, Microsoft Office, Technical Writing, Research, Microsoft Word, Fundraising, SQL, Windows 7, Customer Service, Troubleshooting, Blogging, Access, System Administration
Education
Central Pennsylvania College 2010 — 2012
Bachelor's, Information Technology
HACC, Central Pennsylvania's Community College 2003 — 2006
Associate, General Studies
Central Penn College
Master of Professional Studies (MPS), Organizational Leadership / Information Systems Management
Jessica Wassung Jessica Wassung's Cloud 10 Experience September 2009 - February 2010
Job Operations Command Central Senior at Alpine Access
Industry Outsourcing/Offshoring
Experience
Alpine Access September 2010 - Present
Delivery Agent 2014 - 2015
Alpine Access March 2010 - September 2010
Cloud 10 September 2009 - February 2010
Skills
Workforce Management, Call Center, Troubleshooting, Call Centers, BPO, Customer Experience, Technical Support, Customer Satisfaction, Customer Service, Customer Support, Training, Vendor Management, Performance Management
Education
Florida Atlantic University 2004 — 2006
Bachelor of Arts, Psychology
Indian River Community College 2002 — 2004
Associate of Arts
Alpine Access September 2010 - Present
Delivery Agent 2014 - 2015
Alpine Access March 2010 - September 2010
Cloud 10 September 2009 - February 2010
Skills
Workforce Management, Call Center, Troubleshooting, Call Centers, BPO, Customer Experience, Technical Support, Customer Satisfaction, Customer Service, Customer Support, Training, Vendor Management, Performance Management
Education
Florida Atlantic University 2004 — 2006
Bachelor of Arts, Psychology
Indian River Community College 2002 — 2004
Associate of Arts
Arnika Anderson Arnika Anderson's Cloud 10 Experience March 2008 - June 2010
Job Direct Sales Agent at LiveOps
Industry Internet
Experience
LiveOps December 2007 - Present
Cloud 10 March 2008 - June 2010
Wintec Industries January 2006 - September 2007
SED International August 1998 - May 2005
Babba's Candles January 1996 - December 1998
Luski International August 1994 - June 1996
C&S(Nationsbanc) August 1990 - August 1994
Skills
Solution Selling, CRM, Sales, Direct Sales, Networking, Management
Education
Art Institute of Atlanta 1988 — 1989
Sales, Video and Audio Engineering
LiveOps December 2007 - Present
Cloud 10 March 2008 - June 2010
Wintec Industries January 2006 - September 2007
SED International August 1998 - May 2005
Babba's Candles January 1996 - December 1998
Luski International August 1994 - June 1996
C&S(Nationsbanc) August 1990 - August 1994
Skills
Solution Selling, CRM, Sales, Direct Sales, Networking, Management
Education
Art Institute of Atlanta 1988 — 1989
Sales, Video and Audio Engineering
Bradley Scott Roenfeldt Bradley Scott Roenfeldt's Cloud 10 Experience June 2010 - June 2010
Job Long Time Radio Broadcaster
Industry Entertainment
Experience
REBELS in His Hands October 2008 - Present
Medicine Show Communications December 2006 - Present
Dr. Rock's Medicine Show April 2004 - Present
KZUM, 89.3 FM September 2003 - February 2014
Cloud 10/Transcom North America July 2010 - June 2012
Cloud 10 June 2010 - June 2010
Cloud 10 November 2009 - February 2010
Online Biz Direct, LLC May 2009 - September 2009
Convergys January 2007 - July 2009
All Tracks Music November 2006 - January 2007
Skills
On-air Talent, Radio Programming, Audio Editing, Radio Host, Paint.NET, XP, Radio, Word, Video, Music, Social Media, Writing, Promotions, Customer Relations, Audio, Production, Microsoft Office, Customer Service, Social Media Marketing, Microsoft Word, Social Networking, Public Speaking, Call Center, Sound, Video Editing, Video Production, Audio Post Production, Graphic Design, Gif Animator, Microsoft Excel, Microsoft Publisher, Microsoft Applications, Microsoft Access, Microsoft Powerpoint, Nero 10 Multimedia Suite, Recording, Facebook, Team Leadership, Radio Broadcasting, Entertainment, Non-profits, Event Planning, Editing, Broadcast, Advertising, Blogging, Sales, Copywriting, Audio Engineering, PowerPoint
Education
Metropolitan Community College 1995 — 2003
Computer Sciences
Southeast Community College 1991 — 1992
Small Business Administration
Northeast Community College 1980 — 1982
Broadcast Communications
Norfolk High School 1978 — 1980
General
Wisner-Pilger High School 1974 — 1978
General
REBELS in His Hands October 2008 - Present
Medicine Show Communications December 2006 - Present
Dr. Rock's Medicine Show April 2004 - Present
KZUM, 89.3 FM September 2003 - February 2014
Cloud 10/Transcom North America July 2010 - June 2012
Cloud 10 June 2010 - June 2010
Cloud 10 November 2009 - February 2010
Online Biz Direct, LLC May 2009 - September 2009
Convergys January 2007 - July 2009
All Tracks Music November 2006 - January 2007
Skills
On-air Talent, Radio Programming, Audio Editing, Radio Host, Paint.NET, XP, Radio, Word, Video, Music, Social Media, Writing, Promotions, Customer Relations, Audio, Production, Microsoft Office, Customer Service, Social Media Marketing, Microsoft Word, Social Networking, Public Speaking, Call Center, Sound, Video Editing, Video Production, Audio Post Production, Graphic Design, Gif Animator, Microsoft Excel, Microsoft Publisher, Microsoft Applications, Microsoft Access, Microsoft Powerpoint, Nero 10 Multimedia Suite, Recording, Facebook, Team Leadership, Radio Broadcasting, Entertainment, Non-profits, Event Planning, Editing, Broadcast, Advertising, Blogging, Sales, Copywriting, Audio Engineering, PowerPoint
Education
Metropolitan Community College 1995 — 2003
Computer Sciences
Southeast Community College 1991 — 1992
Small Business Administration
Northeast Community College 1980 — 1982
Broadcast Communications
Norfolk High School 1978 — 1980
General
Wisner-Pilger High School 1974 — 1978
General
Belinda Brooks's Cloud 10 Experience February 2006 - January 2010
Job Dealer Sales Supervisor at Manheim
Industry Automotive
Experience
EXIT Elite Realty December 1999 - Present
Manheim January 2013 - February 2014
Nordstrom 2014 - 2014
Nordstrom 2014 - 2014
Easterns Automotive Group June 2012 - January 2013
driversselect September 2011 - July 2012
Bank of America February 2011 - June 2011
Bank of America January 2010 - February 2011
Cloud 10 February 2006 - January 2010
Century 21 Judge Fite January 2006 - January 2010
Skills
General Office Skills, Administrative..., Microsoft Office, Office Management, Microsoft Excel, Microsoft Word, Account Management, PowerPoint, Advertising, Data Entry, Training, Contract Negotiation, Research, New Business Development, Foreclosures, Sales, Marketing, Selling, Customer Service, Real Estate, Management, Team Building, Customer Satisfaction, Sellers, Relocation, CRM, Short Sales, Negotiation
Education
United Education Institute (UEI) 2003 — 2004
Certificate Degree, Business Office Adminstration
California State University-Northridge 1992 — 2000
none, Pan African Studies / Political Science
EXIT Elite Realty December 1999 - Present
Manheim January 2013 - February 2014
Nordstrom 2014 - 2014
Nordstrom 2014 - 2014
Easterns Automotive Group June 2012 - January 2013
driversselect September 2011 - July 2012
Bank of America February 2011 - June 2011
Bank of America January 2010 - February 2011
Cloud 10 February 2006 - January 2010
Century 21 Judge Fite January 2006 - January 2010
Skills
General Office Skills, Administrative..., Microsoft Office, Office Management, Microsoft Excel, Microsoft Word, Account Management, PowerPoint, Advertising, Data Entry, Training, Contract Negotiation, Research, New Business Development, Foreclosures, Sales, Marketing, Selling, Customer Service, Real Estate, Management, Team Building, Customer Satisfaction, Sellers, Relocation, CRM, Short Sales, Negotiation
Education
United Education Institute (UEI) 2003 — 2004
Certificate Degree, Business Office Adminstration
California State University-Northridge 1992 — 2000
none, Pan African Studies / Political Science
Sam Brown, PMP Sam Brown, PMP's Cloud 10 Experience November 2006 - April 2007
Job Director, Technology Solutions Architecture at TeleTech
Industry Information Technology and Services
Experience
TeleTech July 2008 - Present
TeleTech July 2008 - January 2010
Level 3 Communications May 2007 - May 2008
Cloud 10 November 2006 - April 2007
TeleTech November 2002 - October 2006
Callisma March 2000 - August 2002
Frost Bank April 1994 - April 1999
Skills
Call Center, Cisco Technologies, Vendor Management, VoIP, ITIL, Managed Services, Servers, Call Centers, Data Center, Operations Management, Telecommunications, Outsourcing, WAN, Routing, Cloud Computing, Integration, Service Delivery, Start-ups, IVR, Team Management, Avaya, IP, Technical Support, LAN-WAN, Security, Disaster Recovery, SaaS, Help Desk Support, Frame Relay, Networking, Unified Communications, Mobile Devices, Operating Systems, Contact Centers, Pre-sales, CRM, Change Management, Software Installation, Solution Architecture, Professional Services, IT Management, Visio, CTI, EIGRP
Education
Tennessee Technological University - College of Business Administration 1984 — 1989
Bachelor of Science, Business Administration / MIS
TeleTech July 2008 - Present
TeleTech July 2008 - January 2010
Level 3 Communications May 2007 - May 2008
Cloud 10 November 2006 - April 2007
TeleTech November 2002 - October 2006
Callisma March 2000 - August 2002
Frost Bank April 1994 - April 1999
Skills
Call Center, Cisco Technologies, Vendor Management, VoIP, ITIL, Managed Services, Servers, Call Centers, Data Center, Operations Management, Telecommunications, Outsourcing, WAN, Routing, Cloud Computing, Integration, Service Delivery, Start-ups, IVR, Team Management, Avaya, IP, Technical Support, LAN-WAN, Security, Disaster Recovery, SaaS, Help Desk Support, Frame Relay, Networking, Unified Communications, Mobile Devices, Operating Systems, Contact Centers, Pre-sales, CRM, Change Management, Software Installation, Solution Architecture, Professional Services, IT Management, Visio, CTI, EIGRP
Education
Tennessee Technological University - College of Business Administration 1984 — 1989
Bachelor of Science, Business Administration / MIS
Gregor Ruthven Gregor Ruthven's Cloud 10 Experience August 2011 - January 2012
Job Product Management & Brand Strategy
Industry Sporting Goods
Experience
PF Solution May 2012 - November 2014
World LEADERS Group February 2012 - May 2012
Cloud 10 August 2011 - January 2012
The Phoenix Project's Social Innovation Program June 2011 - August 2011
Acuity Dynamics May 2010 - September 2010
Eventrics June 2010 - August 2010
Law Office of the Criminal Conflict and Civil Regional Counsel May 2009 - August 2009
3d Remarketing June 2007 - December 2007
Skills
Leadership, Entrepreneurship, Strategy, Business Development, Marketing Strategy, Public Speaking, Product Development, Marketing, Competitive Analysis, Project Management, Retail, Sales, Business Planning, Project Planning, Business Analysis, Design Thinking, Service Development, Analysis, Strategic Planning, Customer Service, Social Media, InVision App
Education
University of North Carolina at Chapel Hill 2007 — 2011
BSBA, Organizational Communication, Religious Studies Minor
PF Solution May 2012 - November 2014
World LEADERS Group February 2012 - May 2012
Cloud 10 August 2011 - January 2012
The Phoenix Project's Social Innovation Program June 2011 - August 2011
Acuity Dynamics May 2010 - September 2010
Eventrics June 2010 - August 2010
Law Office of the Criminal Conflict and Civil Regional Counsel May 2009 - August 2009
3d Remarketing June 2007 - December 2007
Skills
Leadership, Entrepreneurship, Strategy, Business Development, Marketing Strategy, Public Speaking, Product Development, Marketing, Competitive Analysis, Project Management, Retail, Sales, Business Planning, Project Planning, Business Analysis, Design Thinking, Service Development, Analysis, Strategic Planning, Customer Service, Social Media, InVision App
Education
University of North Carolina at Chapel Hill 2007 — 2011
BSBA, Organizational Communication, Religious Studies Minor
Renarda Phelps's Cloud 10 Experience March 2008 - June 2009
Job Trainer, Home Agent Training Support at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys November 2012 - Present
A Head above the Rest June 2009 - July 2010
Cloud 10 March 2008 - June 2009
Teletech June 2007 - February 2008
Aegis August 2001 - February 2003
Skills
Work At Home, Training, Management, Leadership Development, Virtual Teams, Technical Support, Troubleshooting, Team Building, Cross Functional Team..., Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Vendor Management, Service Delivery, Process Improvement, Agents, Telecommunications..., Challenge Driven, Customer Engagement, Business Process..., Microsoft Excel, PowerPoint, Microsoft Office, SharePoint, Collaborative Problem..., Office Management, BPO, Workforce Management, Sla, Contact Centers, Team Leadership, Networking, Windows, Time Management
Education
Strayer University 2014 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 4.0
Centura College 2011 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Centura College 2004 — 2006
Associate of Science (A.S.), Business Administration and Management, General
Convergys November 2012 - Present
A Head above the Rest June 2009 - July 2010
Cloud 10 March 2008 - June 2009
Teletech June 2007 - February 2008
Aegis August 2001 - February 2003
Skills
Work At Home, Training, Management, Leadership Development, Virtual Teams, Technical Support, Troubleshooting, Team Building, Cross Functional Team..., Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Vendor Management, Service Delivery, Process Improvement, Agents, Telecommunications..., Challenge Driven, Customer Engagement, Business Process..., Microsoft Excel, PowerPoint, Microsoft Office, SharePoint, Collaborative Problem..., Office Management, BPO, Workforce Management, Sla, Contact Centers, Team Leadership, Networking, Windows, Time Management
Education
Strayer University 2014 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 4.0
Centura College 2011 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Centura College 2004 — 2006
Associate of Science (A.S.), Business Administration and Management, General
Chad Carroll Chad Carroll's Cloud 10 Experience November 2006 - November 2008
Job Skilled, Motivated Client Services Manager/Project Manager looking for a new opportunity!
Industry Telecommunications
Experience
Securus Technologies October 2013 - December 2014
Telerus October 2012 - November 2013
Transcom November 2008 - August 2011
Cloud 10 November 2006 - November 2008
Enterprise Rent-A-Car December 2005 - November 2006
Enterprise Rent-A-Car November 2004 - December 2005
Enterprise Rent-A-Car September 2003 - October 2004
Skills
Project Management, Process Improvement, Customer Satisfaction, Project Planning, Operations Management, Account Management, Team Building, Customer Service, Sales, Coaching, Recruiting, Strategic Planning, Leadership Development, Performance Management, Quality Assurance, Problem Solving, Public Speaking, Organizational..., Marketing Strategy, System Administration, Customer Relations
Education
University of Colorado at Boulder 1999 — 2003
Communications, Business/Corporate Communications
University of Colorado at Boulder
BS in Communications, Business/Corporate Communications
Securus Technologies October 2013 - December 2014
Telerus October 2012 - November 2013
Transcom November 2008 - August 2011
Cloud 10 November 2006 - November 2008
Enterprise Rent-A-Car December 2005 - November 2006
Enterprise Rent-A-Car November 2004 - December 2005
Enterprise Rent-A-Car September 2003 - October 2004
Skills
Project Management, Process Improvement, Customer Satisfaction, Project Planning, Operations Management, Account Management, Team Building, Customer Service, Sales, Coaching, Recruiting, Strategic Planning, Leadership Development, Performance Management, Quality Assurance, Problem Solving, Public Speaking, Organizational..., Marketing Strategy, System Administration, Customer Relations
Education
University of Colorado at Boulder 1999 — 2003
Communications, Business/Corporate Communications
University of Colorado at Boulder
BS in Communications, Business/Corporate Communications
Natasha Handy, RHIT's Cloud 10 Experience October 2009 - March 2011
Job Remote Coder
Industry Hospital & Health Care
Experience
UnitedHealth Group August 2015 - Present
Bottom Line Systems August 2013 - August 2015
Parallon May 2012 - August 2013
Golden living assisted living center February 2012 - May 2012
HealthPort Technologies June 2011 - February 2012
Cloud 10 October 2009 - March 2011
Skills
Typing, Customer Service, Collections, Abstracting, Medical Records, Multitasker, Inbound, Cold Calling, Call Center, Troubleshooting, Lead Generation, Appointment Scheduling, Quantitative Analysis, qualitative analysis, Filing, Upselling, Cross Selling, Oracle, Lawson, Lockbox, Microsoft Office, ICD-9, HCPCS, Telemarketing, Avaya, Cisco, CPT, Medical Coding, Invoicing, Healthcare Information..., Call Centers, Total Quality Management, Six Sigma, PDCA, HIPAA, Managed Care, Healthcare Management, Health Information..., Revenue Cycle Management, Healthcare
Education
DeVry University-Georgia 2012 — 2015
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
DeVry University 2010 — 2012
Associate of Applied Science (A.A.S.), Health Information/Medical Records Technology/Technician
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Health/Health Care Administration/Management
PENN FOSTER CAREER SCHOOL ONLINE 2007 — 2007
Diploma, Medical Office Assistant
CLASSIC CITY PERFORMANCE LEARNING CENTER 2005 — 2005
High School Diploma
UnitedHealth Group August 2015 - Present
Bottom Line Systems August 2013 - August 2015
Parallon May 2012 - August 2013
Golden living assisted living center February 2012 - May 2012
HealthPort Technologies June 2011 - February 2012
Cloud 10 October 2009 - March 2011
Skills
Typing, Customer Service, Collections, Abstracting, Medical Records, Multitasker, Inbound, Cold Calling, Call Center, Troubleshooting, Lead Generation, Appointment Scheduling, Quantitative Analysis, qualitative analysis, Filing, Upselling, Cross Selling, Oracle, Lawson, Lockbox, Microsoft Office, ICD-9, HCPCS, Telemarketing, Avaya, Cisco, CPT, Medical Coding, Invoicing, Healthcare Information..., Call Centers, Total Quality Management, Six Sigma, PDCA, HIPAA, Managed Care, Healthcare Management, Health Information..., Revenue Cycle Management, Healthcare
Education
DeVry University-Georgia 2012 — 2015
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
DeVry University 2010 — 2012
Associate of Applied Science (A.A.S.), Health Information/Medical Records Technology/Technician
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Health/Health Care Administration/Management
PENN FOSTER CAREER SCHOOL ONLINE 2007 — 2007
Diploma, Medical Office Assistant
CLASSIC CITY PERFORMANCE LEARNING CENTER 2005 — 2005
High School Diploma
Bobbye Serafine Bobbye Serafine's Cloud 10 Experience October 2009 - Present
Job Comcast CSR at Cloud 10
Industry Information Technology and Services
Experience
Cloud 10 October 2009 - Present
Call analyst CSR-Net October 2010 - February 2011
Nutrisystem May 2000 - September 2009
Pine Run Community January 1994 - April 2000
Holiday Inn New Hope, Pa 1985 - February 1992
Hilton Hotel Trevose January 1985 - June 1989
Education
ITT Tech 2009 — 2010
Bachelors
O Desk Certified Email Etiquette Expert 2009 — 2009
Bucks County Community College
Holiday Inn Hotel Motel Managment Training
Lansdale school of business
Certificate
Cloud 10 October 2009 - Present
Call analyst CSR-Net October 2010 - February 2011
Nutrisystem May 2000 - September 2009
Pine Run Community January 1994 - April 2000
Holiday Inn New Hope, Pa 1985 - February 1992
Hilton Hotel Trevose January 1985 - June 1989
Education
ITT Tech 2009 — 2010
Bachelors
O Desk Certified Email Etiquette Expert 2009 — 2009
Bucks County Community College
Holiday Inn Hotel Motel Managment Training
Lansdale school of business
Certificate
Rebecca Oaks Rebecca Oaks's Cloud 10 Experience September 2010 - March 2011
Job Representative at Avon
Industry Writing and Editing
Experience
Avon December 2014 - Present
LadyCygnet.com July 2012 - Present
Usborne Books and More February 2010 - August 2011
University of Missouri July 2009 - July 2011
Cloud 10 September 2010 - March 2011
LiveWork January 2010 - September 2010
Cloud 10 March 2008 - May 2009
The Lich's Lair Games. Inc. January 2008 - April 2009
Davis Staffing May 2007 - January 2008
Cancer Health Treatment Centers September 2007 - December 2007
Skills
Editing, Writing, Customer Service, Research, Social Media, Proofreading, Photoshop, Gimp, Microsoft Office, Open Office, Blogging, Video Production, HTML, AS/400, Technical Support, Cable Modems, Routers, Reading, Data Entry, Public Speaking, Teaching, Higher Education, Creative Writing, Healthcare, Social Networking, Event Planning, Access, Copy Editing, Outlook, Facebook, Web Design, Community Outreach, PowerPoint, Microsoft Word, Technical Writing, Marketing, Software Documentation, Books, Training, Leadership, Team Building, Customer Satisfaction, Coaching
Education
Free Code Camp 2015 — 2016
Certificate in Full Stack Web Development
Central Methodist University-College of Liberal Arts & Sciences 1998 — 2002
Bachelor of Arts
Southern Boone County High School 1995 — 1998
diploma
Avon December 2014 - Present
LadyCygnet.com July 2012 - Present
Usborne Books and More February 2010 - August 2011
University of Missouri July 2009 - July 2011
Cloud 10 September 2010 - March 2011
LiveWork January 2010 - September 2010
Cloud 10 March 2008 - May 2009
The Lich's Lair Games. Inc. January 2008 - April 2009
Davis Staffing May 2007 - January 2008
Cancer Health Treatment Centers September 2007 - December 2007
Skills
Editing, Writing, Customer Service, Research, Social Media, Proofreading, Photoshop, Gimp, Microsoft Office, Open Office, Blogging, Video Production, HTML, AS/400, Technical Support, Cable Modems, Routers, Reading, Data Entry, Public Speaking, Teaching, Higher Education, Creative Writing, Healthcare, Social Networking, Event Planning, Access, Copy Editing, Outlook, Facebook, Web Design, Community Outreach, PowerPoint, Microsoft Word, Technical Writing, Marketing, Software Documentation, Books, Training, Leadership, Team Building, Customer Satisfaction, Coaching
Education
Free Code Camp 2015 — 2016
Certificate in Full Stack Web Development
Central Methodist University-College of Liberal Arts & Sciences 1998 — 2002
Bachelor of Arts
Southern Boone County High School 1995 — 1998
diploma
Eric cady's Cloud 10 Experience October 2008 - Present
Job Supervisor Cloud 10
Industry Accounting
Experience
Cloud 10 October 2008 - Present
First Horizon Merchant Services September 2005 - April 2006
Centrix Financial 2001 - 2006
Nextel 1990 - 1995
Education
Metropolitan State University of Denver 2001 — 2006
Cloud 10 October 2008 - Present
First Horizon Merchant Services September 2005 - April 2006
Centrix Financial 2001 - 2006
Nextel 1990 - 1995
Education
Metropolitan State University of Denver 2001 — 2006
Anthony Ciddio's Cloud 10 Experience OperationsCloud 102006 - 2008
Job Operations Superivsor at Cloud 10
Industry Outsourcing/Offshoring
Experience
Cloud 10 OperationsCloud 102006 - 2008
Professional Mortgage February 2005 - February 2007
Nextel 1997 - 2004
Sprint Nextel 1997 - 2002
Skills
Outsourcing, Customer Service, Workforce Management, Training, Property, Customer Experience, BPO, Customer Satisfaction, Call Center, Investment Properties, Performance Management, Vendor Management, Call Centers, Operations Management, Troubleshooting, Coaching, Process Improvement, Team Leadership, Call Center Development, Customer Retention, Cross-functional Team..., Leadership, Team Building, Telecommunications, Management, Quality Assurance, CRM, Program Management, Employee Training, Recruiting, Business Analysis
Education
University of Northern Colorado 1993 — 1997
Cloud 10 OperationsCloud 102006 - 2008
Professional Mortgage February 2005 - February 2007
Nextel 1997 - 2004
Sprint Nextel 1997 - 2002
Skills
Outsourcing, Customer Service, Workforce Management, Training, Property, Customer Experience, BPO, Customer Satisfaction, Call Center, Investment Properties, Performance Management, Vendor Management, Call Centers, Operations Management, Troubleshooting, Coaching, Process Improvement, Team Leadership, Call Center Development, Customer Retention, Cross-functional Team..., Leadership, Team Building, Telecommunications, Management, Quality Assurance, CRM, Program Management, Employee Training, Recruiting, Business Analysis
Education
University of Northern Colorado 1993 — 1997
Jason Praznik's Cloud 10 Experience July 1998 - Present
Job Client Manager Conic Tech
Industry Information Technology and Services
Bettie Shelby's Cloud 10 Experience February 2009 - Present
Job At Home Professional at Cloud 10
Industry Telecommunications
Experience
Cloud 10 February 2009 - Present
Equimax November 2002 - August 2008
Wirenix, Inc. June 2001 - April 2002
Ericsson September 1998 - May 2001
Ericsson Inc, Dallas 1998 - 2001
MFS/WorldCom May 1996 - August 1998
Metropolitan Fiber Systems (MFS) 1996 - 1998
Ameritech May 1990 - April 1996
Bellcore TEC March 1984 - April 1990
Education
Minnesota School of Business 2004 — 2006
Associates, Business Administration
Cloud 10 February 2009 - Present
Equimax November 2002 - August 2008
Wirenix, Inc. June 2001 - April 2002
Ericsson September 1998 - May 2001
Ericsson Inc, Dallas 1998 - 2001
MFS/WorldCom May 1996 - August 1998
Metropolitan Fiber Systems (MFS) 1996 - 1998
Ameritech May 1990 - April 1996
Bellcore TEC March 1984 - April 1990
Education
Minnesota School of Business 2004 — 2006
Associates, Business Administration
Mark Civick JR's Cloud 10 Experience April 2008 - June 2009
Job Systems Administrator at GH Phipps Construction Companies
Industry Information Technology and Services
Experience
GH Phipps Construction Companies March 2014 - Present
TEKsystems August 2013 - February 2014
GH Phipps Construction Companies August 2013 - February 2014
Transcom June 2009 - July 2013
Cloud 10 April 2008 - June 2009
Cloud 10 October 2007 - April 2008
Reality of a Dream March 2005 - May 2006
Cypress Creek High School August 1996 - May 2000
Skills
Workforce Management, Customer Satisfaction, System Administration, Vendor Management, Process Improvement, Customer Experience, Team Leadership, Customer Service, Microsoft Office, Operations Management, Performance Management, Linux, Training, Telecommunications, Outsourcing, BPO, Business Analysis, Service Delivery, ITIL, Quality Assurance, Management, Team Management, Networking, CRM, Leadership, Change Management, Information Technology, Project Management, IT Management, Business Process...
Education
Mid Florida Tech 1999 — 2001
Cypress Creek High School 1996 — 2000
Business
GH Phipps Construction Companies March 2014 - Present
TEKsystems August 2013 - February 2014
GH Phipps Construction Companies August 2013 - February 2014
Transcom June 2009 - July 2013
Cloud 10 April 2008 - June 2009
Cloud 10 October 2007 - April 2008
Reality of a Dream March 2005 - May 2006
Cypress Creek High School August 1996 - May 2000
Skills
Workforce Management, Customer Satisfaction, System Administration, Vendor Management, Process Improvement, Customer Experience, Team Leadership, Customer Service, Microsoft Office, Operations Management, Performance Management, Linux, Training, Telecommunications, Outsourcing, BPO, Business Analysis, Service Delivery, ITIL, Quality Assurance, Management, Team Management, Networking, CRM, Leadership, Change Management, Information Technology, Project Management, IT Management, Business Process...
Education
Mid Florida Tech 1999 — 2001
Cypress Creek High School 1996 — 2000
Business
Susan Frazee's Cloud 10 Experience November 2005 - February 2010
Job State Tested Nurse's Aide
Industry Hospital & Health Care
Experience
Jo-Lin April 2015 - Present
DIRECTV January 2014 - May 2014
GC Services May 2013 - December 2013
InfoCision Management Corporation January 2013 - May 2013
Home February 2010 - January 2013
Cloud 10 November 2005 - February 2010
Skills
Call Centers, Training, Customer Experience, Customer Satisfaction, Coaching, Data Entry, Outlook, Call Center, Customer Service, Process Improvement, Microsoft Office, Windows, Troubleshooting, Workforce Management, Performance Management, Operations Management, Consumer Debt, Collections, Management, Leadership, Time Management, Team Leadership, Microsoft Excel, Team Building, Vendor Management, Account Management, System Administration, Customer Retention, nurse's aide, Geriatric Nursing, extended care facility
Education
Ashford University 2011 — 2014
Sociology, Sociology, 3.0-3.5
American InterContinental University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Healthcare Administration
Jo-Lin April 2015 - Present
DIRECTV January 2014 - May 2014
GC Services May 2013 - December 2013
InfoCision Management Corporation January 2013 - May 2013
Home February 2010 - January 2013
Cloud 10 November 2005 - February 2010
Skills
Call Centers, Training, Customer Experience, Customer Satisfaction, Coaching, Data Entry, Outlook, Call Center, Customer Service, Process Improvement, Microsoft Office, Windows, Troubleshooting, Workforce Management, Performance Management, Operations Management, Consumer Debt, Collections, Management, Leadership, Time Management, Team Leadership, Microsoft Excel, Team Building, Vendor Management, Account Management, System Administration, Customer Retention, nurse's aide, Geriatric Nursing, extended care facility
Education
Ashford University 2011 — 2014
Sociology, Sociology, 3.0-3.5
American InterContinental University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Healthcare Administration
Toni Lawrence's Cloud 10 Experience October 2006 - August 2008
Job Freelance Writer at Toni Lawrence, LLC
Industry Writing and Editing
Experience
Toni Lawrence, LLC April 2006 - Present
Celebrate Milestones February 2009 - January 2015
Lessons From, LLC October 2012 - June 2014
Shadow Wings Consulting April 2006 - June 2014
TAPS Magazine April 2006 - September 2008
Cloud 10 October 2006 - August 2008
Dexter's Wayne Street Automotive Office January 2002 - January 2006
The Connector April 1997 - December 2002
Berrien County Record November 1994 - April 1997
J. C. Penney January 1987 - January 1993
Skills
Freelance Writer, Retail Management, Entrepreneur, Retail, Writing, Customer Service, Newsletters, Blogging, Editing, Coaching, Small Business, Team Building, Customer Relations, Word, Strategic Planning, Mentoring, Budgeting, Problem Solving, New Business Development, Administration, Leadership Development, Inventory Management, Microsoft Word, Entrepreneurship, Publishing, Time Management, Books, Online Marketing, Marketing
Education
Southwestern Michigan College 1993 — 1995
Universal Accounting 2011 — 2012
Ball State University 1969 — 1970
INDIANA UNIVERSITY South
CENTRAL HIGH SCHOOLSouth 1967 — 1969
Diploma
Toni Lawrence, LLC April 2006 - Present
Celebrate Milestones February 2009 - January 2015
Lessons From, LLC October 2012 - June 2014
Shadow Wings Consulting April 2006 - June 2014
TAPS Magazine April 2006 - September 2008
Cloud 10 October 2006 - August 2008
Dexter's Wayne Street Automotive Office January 2002 - January 2006
The Connector April 1997 - December 2002
Berrien County Record November 1994 - April 1997
J. C. Penney January 1987 - January 1993
Skills
Freelance Writer, Retail Management, Entrepreneur, Retail, Writing, Customer Service, Newsletters, Blogging, Editing, Coaching, Small Business, Team Building, Customer Relations, Word, Strategic Planning, Mentoring, Budgeting, Problem Solving, New Business Development, Administration, Leadership Development, Inventory Management, Microsoft Word, Entrepreneurship, Publishing, Time Management, Books, Online Marketing, Marketing
Education
Southwestern Michigan College 1993 — 1995
Universal Accounting 2011 — 2012
Ball State University 1969 — 1970
INDIANA UNIVERSITY South
CENTRAL HIGH SCHOOLSouth 1967 — 1969
Diploma
shania hall's Cloud 10 Experience 2008 - 2008
Job Self Employed at Work from Home (offshoring/outsourcing)
Industry Legal Services
Experience
Work from Home (offshoring/outsourcing) January 2012 - Present
Law Office of Robert Robert Rosenwasser November 2008 - August 2011
Cloud 10 2008 - 2008
Skills
Real Estate, Mortgage Lending, Customer Service, Notary Public, Microsoft Office
Education
Florida International University 2010 — 2012
American InterContinental University 2009 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Work from Home (offshoring/outsourcing) January 2012 - Present
Law Office of Robert Robert Rosenwasser November 2008 - August 2011
Cloud 10 2008 - 2008
Skills
Real Estate, Mortgage Lending, Customer Service, Notary Public, Microsoft Office
Education
Florida International University 2010 — 2012
American InterContinental University 2009 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Justin Donovan's Cloud 10 Experience September 2009 - September 2011
Job Radio Frequency Transmissions Apprentice at Colorado Air National Guard
Industry Military
Experience
Colorado Air National Guard June 2011 - Present
Cloud 10 September 2009 - September 2011
Multiband September 2008 - June 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Access, Outlook, Microsoft Visual Basic, Adobe, Avaya, SQL, C++, C, Java, HTML
Education
United States Air Force Technical Training School - Keesler AFB 2012 — 2012
Radio Frequency Transmissions
Front Range Community College 2009 — 2011
Computer Information Systems - Programming
Colorado State University 2006 — 2007
Computer Engineering
Colorado Air National Guard June 2011 - Present
Cloud 10 September 2009 - September 2011
Multiband September 2008 - June 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Access, Outlook, Microsoft Visual Basic, Adobe, Avaya, SQL, C++, C, Java, HTML
Education
United States Air Force Technical Training School - Keesler AFB 2012 — 2012
Radio Frequency Transmissions
Front Range Community College 2009 — 2011
Computer Information Systems - Programming
Colorado State University 2006 — 2007
Computer Engineering