Experience
Hootsuite Media Inc.  January 2015 - Present
Electronic Arts  May 2012 - December 2014
Engine Digital  August 2009 - March 2012
Electronic Arts  April 2008 - January 2009
WiderFunnel Marketing   2009 - 2009
Electronic Arts BlackBox   2004 - 2009
Electronic Arts Canada  March 2007 - April 2008
Electronic Arts Canada  July 2004 - March 2007
Beyer-Brown & Associates   September 2003 - July 2004
Coast Mountain Bus Company   2001 - 2002

Skills
Project Management, Management, Agile Project Management, Software Project..., Quality Assurance, Team Leadership, Video Games, Agile Methodologies, Project Planning, Game Development, Team Management, User Experience, Scrum, Product Management, Mobile Devices, Program Management, Strategic Planning, Social Media, MS Project, Mobile Applications, PS3, Computer Games, Leadership, Product Development, Social Games, JIRA, User Interface Design, Mobile Games, Game Design, Wii

Education
Royal Roads University   2007 — 2007
Graduate Program in Project Management, Project Management

British Columbia Institute of Technology   2002 — 2004
Management Certificate in Interior Design, Interior Design

Experience
Coast Mountain Bus Company   April 2005 - Present
Just Here For The Beer Ltd.   2002 - Present
Ministry of the Solicitor General of BC   March 1995 - July 2002

Skills
Sales, Marketing, Large-scale Event..., Large Scale Event..., Security Professional, Public Relations, Event Planning, Account Management, Beer, Budgets, Coaching, Customer Satisfaction, Customer Service, Event Management, Hospitality, Inventory Management, Large Scale Events, Leadership, Marketing Strategy, Operations Management, Sales Management, Security, Strategic Planning, Team Building, Team Leadership

Education
JIBC   1994 — 1995
Corrections

Kwantlen University College   1989 — 1995
Diploma, Business Management

Experience
Coast Mountain Bus Company   October 2007 - Present
The Home Depot  September 2000 - September 2010
Tiffany Foods Ltd   April 1995 - March 1997
GlaxoSmithKline  April 1988 - March 1995

Skills
CRM, Cross-functional Team..., Customer Service, Management, Data Analysis, Project Management, Leadership, Market Research, Advertising, Project Planning, Inventory Management, Strategic Planning, Customer Relationship..., Customer Research, Customer Retention

Education
British Columbia Institute of Technology   1998 — 2000
Certificate, Marketing Management

University of Madras   1976 — 1978
M B A, Marketing Management

University of Madras   1973 — 1976
B A, Economics

RKM High School, Chennai,India

Experience
Insurance Corporation of British Columbia  April 2015 - Present
Mercer  July 2013 - April 2015
Ledcor  October 2010 - July 2013
Sauder Business Club Vancouver at UBC Sauder School of Business   September 2010 - November 2011
lululemon athletica  February 2010 - July 2010
BC Hydro  December 2008 - March 2010
Elections BC  September 2008 - November 2008
Young Women in Business Network   November 2007 - March 2008
Coast Mountain Bus Company   2007 - 2008
TD Canada Trust  2005 - 2008

Skills
French, English, Compensation & Benefit, Mandarin, Human Resources, Strategy, Cantonese, HRIS, Talent Management, Personnel Management, Performance Management, Analysis, Deferred Compensation, Vietnamese, HR Consulting, Employee Engagement, Salary Review, Management Consulting, Management, Project Management, Fukienese, Variable Pay (Bonus)..., Leadership, Compensation, Employee Relations, Board Presentations, Board of Directors, Financial Analysis, Financial Modeling, Cost Benefit, Business Communications, Team Management, Team Environments, Public Speaking, Public Sector Consulting, Private Sector, Change Management

Education
WorldatWork   2011 — 2014
Certified Compensation Professional Designation, Total Rewards (compensation, benefits, performance management and work-life balance)

Canadian Council of Human Resources Associations   2009 — 2009
Certified Human Resources Professional Designation, Human Resources

Copenhagen Business School   2007 — 2007
CBS Case Competition, Business Case Competition

The University of British Columbia   2005 — 2007
Bachelor's Degree, Marketing and Human Resources Management Double Major

Capilano University   2003 — 2005
Commerce, University Transfer

Experience
Coast Mountain Bus Company   2005 - Present
USANA Health Sciences.  2007 - 2014
Your Garden Valet   1990 - 2014
Lee Valley Tools  September 2001 - July 2005

Skills
Nutrition, Small Business, Holistic Health, Home Based Business, Supplements, Gardening, Organic Gardening, Public Speaking, Leadership Development, Team Building, Healing, Network Marketing, Community Gardens, Customer Service

Education
Langara College   1999 — 2001
Recreation Leadership

Magee High School   1974 — 1978

Experience
Coast Mountain Bus Company   July 2014 - Present

Skills
Transportation, Change Management, Project Planning, Process Improvement, Operations Management, Public Transport, Budgets, Team Leadership, Software Documentation, Strategic Planning, Project Management, Team Building, MS Project, Business Analysis, Transportation Planning, Project Portfolio..., Business Process..., Customer Service, Requirements Analysis, Contract Management, Employee Relations, Performance Management, Coaching, Training, Analysis, Stakeholder Management, Government, Rail, Policy, Stakeholder Engagement, Governance, Risk Management, Procurement, Management Consulting, Project Delivery, Leadership, Strategy, Management, Logistics, Traffic Engineering

Education
Justice Institue of British Columbia

British Columbia Institute of Technology / BCIT
Various Labour Relations & Management courses

Experience
Blooming Ovations Floral Design Services Inc.   January 2011 - Present
FortisBC  October 2011 - November 2012
Coast Mountain Bus Company   February 2007 - October 2009
Coast Mountain Bus Company   April 2003 - February 2007
Coast Mountain Bus Company   October 1999 - March 2003
Hudson General Aviation Services   October 1997 - October 1999
Canada 3000 Airlines Ltd.   November 1989 - September 1997
Canada 3000 Airlines Ltd.   1989 - 1997

Skills
Customer Service, Training, Recruiting, Human Resources, Call Centers, Coaching, Leadership, Management, Interviews, Retail, Time Management, Team Building, Analysis, Performance Management

Education
BCHRMA   2008 — 2008
CHRP

British Columbia Institute of Technology   2005 — 2005
Business

The University of British Columbia   2005 — 2005
Business

The University of British Columbia   2004 — 2004
Business

Experience
Coast Mountain Bus Company   May 2009 - Present
The olive garden  September 2007 - January 2010
Coast Mountain Bus Company   June 2005 - September 2008

Education
British Columbia Institute of Technology / BCIT   2007 — 2009
Business Administration and Management, General

Experience
Coast Mountain Bus Company   January 2015 - Present
Coast Mountain Bus Company   January 2014 - January 2015
Green Ink Consulting Ltd   May 2006 - November 2013
BC Games   July 2012 - July 2012
Mountain Eleven Financial Corp   February 2008 - October 2008
Heart and Stroke Foundation  February 2006 - February 2008
National Graphic Solution Inc   May 2006 - September 2007

Skills
Corporate Tax, Income Tax, Cantax - CCH Canadian, CaseWare, Microsoft Office, Accounting, Bookkeeping, Paperless Bookkeeping, Payroll, Year End Financial..., QuickBooks, Financial Reporting, Sage, Accounts Receivable, Accounts Payable, Auditing, Financial Analysis, GAAP, Customer Service, Microsoft Excel, Financial Accounting

Education
Kwantlen Polytechnic University   2009 — 2013
Bachelor of Business Administration (BBA), Accounting

Simon Fraser University   2007 — 2008
Economics

Experience
Maple Leaf Foods Inc  April 2015 - Present
Best Buy Canada  March 2011 - March 2015
Best Buy Canada  August 2012 - August 2013
Coast Mountain Bus Company   December 2010 - March 2011
Maple Leaf Foods  June 2009 - May 2010
Maple Leaf Foods  July 2007 - May 2009
Maple Leaf Foods  November 2005 - June 2007
Maple Leaf Foods  August 2003 - October 2005
Maple Leaf Foods  April 2000 - July 2003

Skills
Decision Support, Financial Analysis, Financial Modeling, Business Process..., Cost Reduction/Avoidance, Project Planning, Forecasting, Cross-functional Team..., Strategy, Variance Analysis, Leadership, Accounting, Pricing, Risk Management, Management, Budgets, Analysis, Process Improvement

Education
Certified Management Accountants of British Columbia
Certified Management Accountant

The University of British Columbia   1994 — 1998
Bachelor of Commerce, Accounting

Experience
Coast Mountain Bus Company   September 1994 - Present

Skills
Customer Service, Operations Management, Transportation, Employee Relations

Education
British Columbia Institute of Technology   1978 — 1980
Diploma of Technology in Administrative Management, Business and Commerce

Experience
Moonsnake Artworks   January 2000 - Present
Coast Mountain Bus Company   May 2002 - September 2012
Coast Mountain Bus Company   September 1987 - December 1997

Skills
Sculpture, Painting, Art, Mixed Media, Graphic Design, Inspection, Digital Painting, Photography, Project Planning, Microsoft Office, Fine Art, Process Scheduler, Transportation, Visual Arts, Contemporary Art, Digital Art, Drawing, Art History, Galleries, Public Art, Art Education, Oil Painting

Education
BCIT   1987 — 1991
Interprovincial Machinist Certificate, Machinist

Experience
Re/Max Advantage Realty  July 2015 - Present
Keller Williams Elite Realty  August 2012 - July 2015
Halifax, Metro Transit (HRM)   November 2005 - August 2007
Coast Mountain Bus Company   2001 - 2003

Skills
Relocation, Referrals, Buyer Representation, Condos, Sellers, First Time Home Buyers, Investment Properties, Negotiation, Foreclosures, Contract Negotiation, Single Family Homes, Short Sales, Selling, Listings, Luxury, Marketing, Team Building, Buyers, Sales, Residential Homes, Investments, Investors, Real Estate Transactions, Commercial Real Estate, New Home Sales, Property, Real Estate Financing, Property Management, Townhomes, Real Estate Development, REO, Training

Education
British Columbia Institute of Technology / BCIT

Executive Management Programme - Sauder School of Business

The University of British Columbia / UBC

Experience
Insurance Corporation of British Columbia  April 2013 - Present
Wynquest Technical Solutions Ltd. - Vancouver BC SEO   June 2009 - Present
Wynquest Capital Investments Inc.   June 2011 - Present
ICBC  December 2010 - March 2013
Coast Mountain Bus Company   February 2009 - December 2010
GLGI INC   2009 - 2009
eBay Canada  2003 - 2009

Skills
Active Directory, Process Improvement, Customer Service, XP, Windows 7, Wordpress, SEO, Mobile Internet, Team Leadership, Microsoft Office, Social Media Marketing, Troubleshooting, IT Service Management, Project Management, Change Management, Windows Vista, Business Analysis, Incident Management, ITIL, SCCM, Reputation Management, Online Reputation..., Social Media, Lead Generation, PPC, Help Desk Support, Computer Hardware, Leadership, Marketing, Remote Desktop, Web Development, Account Management, Windows, Web Design, SEM, Business Development, Budgets, Operating Systems, Servers, Sales, Management, System Deployment, WordPress, B2B, Strategic Partnerships, Web Marketing, Networking, Competitive Analysis, Digital Marketing, Mobile Devices

Education
Kwantlen University College   1988 — 1990
General Studies, English, Biology, Psychology, Canadian Business

Experience
TransLink  April 2015 - Present
Xeropia Consulting   February 2003 - Present
TransLink  April 2013 - April 2015
TransLink  February 2011 - April 2013
Royal Roads University  January 2008 - June 2012
Coast Mountain Bus Company (CMBC)   November 2008 - February 2011
IT Service Management Forum (itSMF) British Columbia   2007 - 2009
RGS Consulting International Inc.   October 2003 - October 2008
Coast Mountain Bus Company   2005 - 2008
TransLink  2003 - 2008

Skills
Strategic Planning, Portfolio Management, Knowledge Management, IT Service Management, Technology..., Management Consulting, Change Management, ITIL, Business Process, Business Analysis, Team Leadership, Program Management, Process Engineering, Governance, Budgeting, Process Improvement, Project Portfolio..., Business Process..., Business Strategy, Requirements Analysis, Planning, IT Governance, Analysis, PMO, Risk Management, Account Management, Problem Solving, Project Management, ERP, Project Planning, Budgets, Software Project..., Business Intelligence, Operations Management, Management, Business Transformation, Enterprise Software, Leadership, Requirements Gathering, IT Strategy, Telecommunications, Consulting, IT Management, Strategy, PMP, Product Management, Software Development, Integration, Executive Management, Information Technology

Education
Simon Fraser University   2012 — 2013
CIO Association of Canada Leadership Development Program

York University - Schulich School of Business   2011 — 2011
Business-Driven Strategic Technology Planning

Project Management Institute (PMI)
PMP, Project Management

University of Victoria   2009 — 2009
MCPM, Masters Certificate in Project Management

EXIN   2008 — 2008
ITIL v3, Information Technology

CMC-Canada   2004 — 2006
CMC, Certified Management Consultant

EXIN   2003 — 2003
ITIL v2, Information Technology

Royal Roads University   2001 — 2003
MBA, Executive Management in Knowledge Management, Business Administration

Royal Roads University   2002 — 2002
DKM, Knowledge Management

British Columbia Institute of Technology   2000 — 2001
Graduate Certificate, ITP, MCDBA, MCSE, MCP, CNA, CCA, A+, Information Technology Professional

Experience
Shell  February 2015 - Present
Tutor  September 2010 - Present
Suncor Energy  January 2013 - August 2013
Coast Mountain Bus Company   January 2012 - May 2012
ANDRITZ automation   May 2011 - August 2011
CNRL  May 2010 - December 2010

Skills
PLC, AutoCAD, Software Documentation, P&ID, Matlab, Microsoft Office, Simulink, Engineering, Control Systems Design, Instrumentation, Factory

Education
The University of British Columbia   2009 — 2014
Bachelor's Degree, Electrical Engineering, 4.0 GPA

University of Melbourne   2012 — 2012
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering

Experience
604 photobooth   January 2011 - Present
AMEX Fraseridge Realty  January 2009 - Present
Coast Mountain Bus Company   May 2008 - Present
Sutton Group Premier   April 2005 - December 2007

Skills
Real Estate, Investment Properties, Residential Homes, Sales, Investments, Purchasing, Negotiation, Logistics, Buyers, Customer Service, Marketing, Coaching, New Business Development, Sales Management, Team Building

Education
Langara College   2002 — 2005
diploma, Sales & marketing

BCIT   2000 — 2001
Certificate, Electronics Common Core Program

Experience
TransLink  May 2011 - Present
Coast Mountain Bus Company   September 2009 - May 2011
CMBC   October 2008 - September 2009
Electronic Arts  April 2006 - March 2008
Independent Consultant  May 2004 - April 2006
Electronic Arts  October 2003 - May 2004
InfoWorld  June 1998 - January 2003
InfoWorld Media Group  1998 - 2003
RealLogic   April 1994 - June 1998

Education
Texas State University   1990 — 1992

Experience
Coast Mountain Bus Company   June 2014 - Present
Coast Mountain Bus Company   November 2007 - Present
à la carte specialty tours, inc   January 2005 - March 2008
Gray Line of Vancouver   April 1993 - March 2005
Simon Fraser University  January 1995 - May 1996
Hôtel le Val Thorens***   December 1991 - May 1992
Canadian Aviation Museum   May 1990 - October 1991
Senate of Canada Sénat du Canada  May 1989 - January 1991
First Air  1989 - 1990
Wardair Canada  1987 - 1990

Skills
Writing, Public Speaking, Teaching, Photography, Messaging, Policy, Research, Public Relations, Media Relations, Coaching, Social Media, Blogging, Press Releases, Supervisory Skills, Public Transport, Leadership, Team Leadership, Transportation, Operations Management

Education
British Columbia Institute of Technology   2008 — 2011
Associate Certificate

Simon Fraser University   1992 — 1996
MA

Carleton University   1987 — 1991
BA (Hons)

University of Victoria   1985 — 1986
BA

Experience
BC Transit  January 2015 - Present
Coast Mountain Bus Company   June 1996 - January 2015
City of Vancouver  1981 - 1996

Skills
Engineering, Operations Management, Manufacturing, MS Project, Maintenance Management, Maintenance Engineering, Transportation, Project Management, Rail, Project Planning, Contract Management, Process Improvement, Public Transport, Commissioning, Procurement, Program Management, Change Management, Team Building

Education
The University of British Columbia   1976 — 1981
B.A.Sc., Mechanical Engineering

The University of British Columbia   1976 — 1981
Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering

Experience
TransLink  April 2011 - Present
Coast Mountain Bus Company   February 2008 - April 2011
District of Maple Ridge  2005 - February 2008
Top Producer Systems  2000 - 2005
British Columbia Lottery Corporation  1999 - 1999

Skills
VMware Infrastructure, vSphere, VMware vRA, vmWare SRM, Windows Azure, Cloud Computing, Virtualization, Active Directory, DNS, Servers, Network Administration, Change Management, Group Policy, CompTIA, MCSA, VCP, ITIL v3 Foundations...

Education
British Columbia Institute of Technology   2007 — 2009
Network Administration

Kwantlen Polytechnic University   2001 — 2005
Information Systems

Douglas College   1997 — 2001
Information Systems

Experience
Coast Mountain Bus Company   February 2006 - Present
Coast Mountain Bus Company   February 2006 - 2014

Skills
Microsoft Word, Microsoft Excel, Loss Prevention, Security, Investigation, Customer Service, Microsoft Office, Policy, Team Building

Education
Justic institue of B.C.
security- private investigations

Kwantlen Polytechnic University
communications- radio operator

North Kamloops secondary
General Studies

Smithers Senior Secondery

smithers senior secondary
general studies

Experience
Teck Resources Limited  2008 - 2014
PHSA (Provincial Health Services Authority)   2003 - 2008
Coast Mountain Bus Company   2000 - 2002
Fletcher Challenge (now Catalyst Paper)   1997 - 2000
BC Transit  1993 - 1997
Canadian Pacific Railway  1987 - 1991

Skills
Management, Process Improvement, Risk Management, Project Management, Strategy, Budgets, Strategic Planning, Finance, Leadership, Mining, Financial Analysis, Business Development, Business Planning, Internal Audit, Operational review, Supply Management, Manage Client..., Analysis, Maintaining Strong..., Client Relations, business cases

Education
The University of Western Ontario - Richard Ivey School of Business
MBA

Certified Management Accountants of BC
CPA, CMA

The University of British Columbia
B Comm

Experience
PwC  2014 - Present
Manning Elliott Chartered Accountants  2010 - 2013
Coast Mountain Bus Company   2006 - 2009
Nokia  2004 - 2006
Electronic Arts  2003 - 2004
Securiguard Services   2001 - 2003

Skills
Auditing, Accounting, Financial Reporting, Assurance, Corporate Tax, Internal Controls, Financial Analysis, IFRS, Leadership, Project Management, Finance, Team Building, Problem Solving, US GAAP, Strategic Leadership, Information Security..., Financial Modeling, Process Improvement, Corporate Security, Security Management

Education
Justice Institute of British Columbia (JIBC)
Certificate in Conflict Resolution: Specialization in Negotiation

CA School of Business (CASB)   2010 — 2012
Chartered Accountant Designation

Simon Fraser University
Bachelor of Business Administration (BBA)

Experience
Vector Aerospace Corporation   2012 - Present
Arrow Equipment Ltd   2009 - Present
Coast Mountain Bus Company   2011 - December 2014
Heli-One  2005 - 2009
CHC Helicopter  2005 - 2005
Ballard Power Systems  2002 - 2005
Ballard Power Systems  2000 - 2002
PepsiCo Canada  1998 - 2000
Safeway Canada  1987 - 1998

Skills
Leadership, Business Development, Strategic Partnerships, Sales Management, Strategy, Operations Management, Business Strategy, Executive Management, Mergers

Education
Purdue University   2001 — 2003
Master of Business Administration (MBA)

The University of British Columbia   1988 — 1992
Bachelor of Arts (B.A.)

Experience
Coast Mountain Bus Company   March 1982 - Present
CMBC   1982 - 2013
Provincial Emergency Program   April 2007 - July 2007

Skills
Editing, Copywriting, Project Planning, Transportation, Policy, Analysis, Government, Strategic Planning, Public Transport, Transportation Planning, Operations Management, Public Speaking

Education
Simon Fraser University   1976 — 1980
BA Honours, Geography

Simon Fraser University   1974 — 1980
BA (Hons.), Geography

Experience
IBM  January 2013 - Present
IBM  February 2011 - December 2012
Clarity Systems  May 2010 - January 2011
Coast Mountain Bus Company   August 2009 - May 2010
Accenture  April 2007 - December 2008
Accenture  August 2003 - October 2006
Accenture  February 2002 - July 2003
Rightway   February 2001 - November 2001

Skills
Oracle, ETL, PL/SQL, Microsoft SQL Server, TM1, SSIS, SSAS, OLAP, Business Intelligence, Data Warehousing, Performance Management, PMO, Project Management, T-SQL, Business Analysis, Analysis Services, Data Integration, Databases, Requirements Gathering, Requirements Analysis, Testing, Data Quality, Data Mining, SSRS

Education
British Columbia Institute of Technology   2009 — 2010

University of California, Irvine   2009 — 2010
Specialized Studies Program

IETEC - Instituto de Ensino Tecnológico Belo Horizonte   2005 — 2005
Postgraduate

Pontifícia Universidade Católica do Rio de Janeiro   1999 — 2003
Bachelor

Experience
Fraser Valley Real Estate Board  November 2012 - Present
Fraser Valley Real Estate Board  February 2012 - November 2012
TransLink  April 2011 - August 2011
Coast Mountain Bus Company   August 2008 - May 2011
Coast Mountain Bus Company   January 2007 - July 2008
Enfold Systems, Inc   January 2006 - September 2006
Independant  January 2005 - June 2005
Fusepoint Managed Services  January 2002 - January 2004
Multiactive Real Estate Inc   June 1999 - December 2001
Maximizer Software Inc  January 1998 - May 1999

Skills
Team Leadership, Client Relationship..., SharePoint, Portals, Web Project Management, Team Building, Web Applications, CMS, Application Development, Web Services, Problem Solving, Social Media, Software Development, Web Development, Business Analysis, Integration, Databases, Mobile Applications, Creative Problem Solving, Humor, Common Sense, ITIL, Vendor Relations, Building Relationships, Technical Presentations, Project Management, Service Desk, Change Management, Requirements Analysis, CRM, HTML, Requirements Gathering, Business Process, SDLC, IT Management, Agile Methodologies, Management, Business Intelligence, Vendor Management, Business Process...

Education
Simon Fraser University
BBA

Vancouver Film School

Experience
Coast Mountain Bus Company   August 2001 - Present
BC Transit  January 2000 - August 2001
BC Transit  1996 - 2000
BC Transit  1994 - 1996
BC Transit  1993 - 1994

Skills
Public Transport, Transportation, Dispatching, Trucking, Supervisory Skills, Logistics, Rail, Policy, Project Planning, Analysis, Process Improvement, Transportation Planning, LTL, Transportation..., Process Scheduler, Supervisor skills, Employee Relations, Conflict Resolution, Employee Engagement, Employee Training, Employee Management, Business Process..., Labor Relations, Contract Management, Operations Management, Shipping, Fleet Management, Supply Chain Management, Team Building, Customer Satisfaction, Change Management, Inventory Management, Administration, Collective Bargaining, Training, Procurement, Performance Management, Inventory Control, Team Leadership, Leadership, Government, Budgets, Supervising

Education
The University of British Columbia   1993 — 2001
Sauder School of Business, Business Administration and Management, General

Massachusetts Institute of Technology   1995 — 1995
Public Transit Planning and Operations

Justice Institute of British Columbia   1990 — 1991
Conflict Resolution (Mediation&Negotiation)

Capilano College   1988 — 1990
Labour Studies

Experience
TransLink  April 2015 - Present
ThinkIT Consulting Services Ltd   March 2008 - Present
TransLink  March 2011 - March 2015
Coast Mountain Bus Company   July 2009 - March 2011
Vancouver Airport Authority  March 2008 - July 2009
SCI/Alderwoods Group   November 2006 - November 2007
Alderwoods Group  January 2001 - November 2006
Voyus   August 1999 - January 2001
Loewen Group  August 1994 - August 1999
Ministry of Forests, Province of BC   1992 - 1994

Skills
Project Management, Servers, Personnel Management, Enterprise Architecture, Data Center, Infrastructure, Network Administration, Management, Technical Support, Change Management, Networking, Security, WAN, Storage, Business Process..., Enterprise Software, Active Directory, Consulting, IT Service Management, Leadership, Strategic Planning, Disaster Recovery

Education
Athabasca University   2007 — 2010
Bachelor

Selkirk College   1989 — 1993
Diploma

Experience
Coast Mountain Bus Company   February 2014 - Present
Coast Mountain Bus Company   April 2013 - February 2014
Coast Mountain Bus Company   March 2006 - May 2013
Coast Mountain Bus Company   October 2011 - March 2012
Coast Mountain Bus Company   May 2000 - September 2008
Coast Mountain Bus Company   June 2005 - April 2007
Coast Mountain Bus Company   July 1997 - April 2004
Coast Mountain Bus Company   May 2000 - February 2004

Skills
Transportation, Public Transport, Operations Management, Project Management, Transportation Planning, Emergency Management, Performance Management, Project Planning, Policy, Training, Human Resources, Recruiting, Customer Service, Analysis, Supervisory Skills, Microsoft Word, Public Speaking, Employee Relations, Logistics, Labor Relations, Process Scheduler, Change Management, Contract Management, Government, Process Improvement, Team Building

Education
British Columbia Institute of Technology / BCIT

Sauder School of Business

Experience
TC Transcontinental Printing  November 2010 - Present
Acklands-Grainger  September 2007 - November 2010
Coast Mountain Bus Company   February 2006 - August 2007
BC Hydro  May 2001 - October 2005

Skills
Human Resources, Employee Relations, Employee Engagement, Coaching, Recruiting, Organizational..., Performance Management, Succession Planning, Employee Benefits, HR Policies, Onboarding, Employee Wellness..., Team Building, Labor Relations, Leadership, Management, Leadership Development, Training, Employee Training, Strategic Planning, Benefits Administration, Talent Management, HRIS, Negotiation, Talent Acquisition, Personnel Management, Workforce Planning, Employment Law, Deferred Compensation, labour relations, Change Management

Education
Simon Fraser University   2012 — 2013
Certified Professional Coach

Simon Fraser University   2004 — 2007
BA, Business and Liberal Studies

BCIT   1999 — 2003
Human Resource Management Certificate

QE 1992

Experience
TransLink  June 2015 - Present
Institute of Internal Auditors Vancouver   May 2011 - Present
TransLink  February 2013 - May 2015
Metro Vancouver (formally GVRD)   July 2010 - February 2013
Coast Mountain Bus Company   2008 - July 2010
The Royal Canadian Theatre Company   March 2009 - March 2010
BDO Canada  2007 - 2008
BDO Canada  2003 - 2007

Skills
Enterprise Risk..., Internal Controls, Internal Audit, Project Management, Strategic Planning, Power Point..., Management Consulting, Report Writing, Financial Modeling, Change Management, Management, Governance, Auditing, Financial Reporting, Business Process..., Risk Management, Financial Analysis

Education
Insitute of Internal Auditors
CIA, CCSA, CRMA

Institue of Internal Controls
CICA

Institute of Chartered Accountants of BC
CA

Simon Fraser University

Experience
Coast Mountain Bus Company   November 2005 - Present
Coast Mountain Bus Company   January 1995 - January 2005
T.R. Trades Reproduction Ltd   January 1991 - January 1995
Cypress Bowl Resort   January 1988 - January 1994
Sayers Engineering Ltd   January 1989 - January 1991
Thomson Consultants Ltd   January 1987 - January 1989
Davidson Construction Company   July 1986 - August 1986
Klockner Humbolt Deutz   May 1984 - December 1984
Mt. Washington Ski Resort   January 1982 - April 1982

Skills
Excel, Customer Relations, Photoshop, AutoCAD, MS Project

Education
British Columbia Institute of Technology   1985 — 1986
Diploma, CAD/CAM

British Columbia Institute of Technology   1982 — 1984
Civil and Structural Engineering Diploma

University of Victoria   1981 — 1982
Arts & Science

Experience
Canadyne Technologies, Inc.   January 2015 - Present
Ib Petersen, Barrister and Solicitor   July 2005 - Present
Coast Mountain Bus Company   January 2009 - December 2012
BlueRealm Solutions   April 2007 - December 2008
AdFleet Advertising   February 2004 - January 2006
Overwaitea Food Group  January 2000 - April 2002
BCS Technologies   June 1996 - December 1999

Skills
Customer Service, Transportation, Budgets, Employee Relations, Policy, Strategic Planning, Process Scheduler

Education
DRI (Disaster Recovery Institute)   2012 — 2012
Associate Business Continuity Professional, Business Continuity

CDI College   1993 — 1993
Computerized Office Administration, Office Administration and bookkeeping

New Westminster Secondary   1988 — 1990

Experience
TransLink  August 2011 - Present
Insurance Corporation of British Columbia  March 2011 - July 2011
Accenture at Best Buy  January 2010 - February 2011
Coast Mountain Bus Company   November 2008 - December 2009
Accenture at Best Buy  March 2007 - November 2008
Vancouver Coastal Health Authority  December 2006 - March 2007
WorkSafeBC  July 2005 - December 2006
Greater Vancouver Regional District (Metro Vancouver)   March 2004 - July 2005
Maddocks Systems   June 2002 - April 2004
ICBC  September 2000 - December 2001

Skills
Software Project..., Requirements Analysis, PMO, Project Delivery, Project Portfolio..., Business Analysis, SDLC, Project Management, Business Process, Requirements Gathering, Management, Business Intelligence, MS Project, Data Warehousing, Project Planning, Process Improvement, Program Management, Business Process...

Education
Lean Six Sigma
Lean Six Sigma, Green Belt Training

British Columbia Institute of Technology / BCIT
Bachelor of Technology (B.Tech.), Geomatics, Honors

British Columbia Institute of Technology   1988 — 1989
Advance Diploma of Technology, Geographical Information Systems (GIS), Advanced Diploma

British Columbia Institute of Technology   1985 — 1987
Technology Diploma, Mining

Experience
Best Buy Canada Ltd.  July 2008 - Present
DuMoulin Boskovich   February 2006 - July 2008
Coast Mountain Bus Company   1998 - 2000

Skills
Intellectual Property, Civil Litigation, Commercial Litigation, Employment Law, Corporate Law, Legal Project Management, Litigation, Corporate Governance, Legal Research, Licensing, Contract Negotiation, Legal Assistance, Legal Writing, Mediation

Education
University of Ottawa   2000 — 2003
LLB

The University of British Columbia   1996 — 2000
BA

Experience
TransLink  March 2011 - Present
Coast Mountain Bus Company   March 2009 - February 2011
Coast Mountain Bus Company   March 2008 - February 2009

Education
BCIT

Experience
First West Credit Union  April 2014 - Present
First West Credit Union  November 2013 - Present
TransLink  September 2000 - October 2013
Coast Mountain Bus Company   September 2008 - January 2010
TransLink  February 2006 - September 2008
TransLink  December 2004 - December 2005
TransLink  September 2000 - December 2004
Little Mountain Residential Care & Housing Society   1998 - 2000
BC Biomedical Laboratories Ltd.  1986 - 1997

Skills
Employee Relations, Project Management, Labour Relations, Compensation & Benefit, Organizational Design, Performance Management, Labor Relations, Change Management, Human Resources, Employee Engagement, Succession Planning, Compensation, Defined Benefit, Benefits Administration, Job Analysis, Job Evaluation, HR Policies, HRIS, Deferred Compensation, Employee Benefits, Compensation

Education
British Columbia Institute of Technology   1987 — 1989
Human Resources

Experience
TransLink  May 2012 - Present
Coast Mountain Bus Company   July 2011 - April 2012
Coast Mountain Bus Company   August 2006 - July 2011
City of Richmond  November 2002 - June 2006

Skills
PeopleSoft, Government, Microsoft Office, Process Improvement, Employee Relations, Coaching, Employment Law, Human Resources, Supervisory Skills, Project Management, Team Building, Training, Customer Service, Recruiting, Leadership, Deferred Compensation, Performance Management, Policy, Management, Change Management, HR Policies

Education
British Columbia Institute of Technology   2007 — 2008
Diplomas, Human Resources, Business Administration

Experience
Coast Mountain Bus Company   August 2005 - Present

Skills
Microsoft Office, Microsoft Word

Education
Douglas College   1995 — 1998
Social Sciences

Experience
Coast Mountain Bus Company   August 2014 - Present
C.H. Robinson Worldwide, Inc.   February 2008 - February 2014
C.H. Robinson Worldwide, Inc.   July 2005 - February 2008
Teekay Shipping  October 2004 - June 2005
Livingston International Consulting Group   August 2001 - September 2002
Ramada Inn & Suites Downtown Vancouver   September 1999 - August 2002

Skills
Logistics, Analysis, Team Building, Negotiation, Team Leadership, Business Development, Requirements Gathering, Competitive Analysis, Problem Solving, Transportation, Vendor Management, Key Account Management, Supply Chain Management, Business Analysis, Account Management, Procurement, Forecasting, Project Management, Client Relationship, Customer Retention, Inventory Management, 3PL, Logistics Management, Operations Management, Freight, Management, Warehousing, CRM, Transportation..., Shipping, Accounting, Customer Satisfaction, Supply Chain, Strategic Sourcing

Education
Supply Chain Management Association
SCMP Designation

Canadian Institute of Traffic and Transportation   2007 — 2014
CCLP Professional Designation, Supply Chain Management

BayGroup International   2009 — 2009
Situation Sales and Negotiation Certificate

British Columbia Institute of Technology   2003 — 2004
Bachelor of Business Administration Degree, Business/Commerce, General

British Columbia Institute of Technology   2003 — 2004
Advanced Studies in Business Certificate

Capilano University   2002 — 2004
English

British Columbia Institute of Technology   1999 — 2001
Diploma, International Trade and Transportation

Experience
Andrea Shalinsky Life Coach   February 2015 - Present
Scotiabank Global Banking and Markets  April 2012 - June 2013
MINISTRY OF FORESTS, Lands and Natural Resource Operations  February 2008 - February 2013
BC MINISTRY OF PUBLIC SAFETY, POLICE SERVICES DIVISION, RCMP Provincial Force   January 2010 - 2013
Worksafe BC  January 2002 - January 2011
BC Ministry of Public Safety, Police Services Division   September 2008 - November 2009
Pacific Blue Cross/BC Life   April 2009 - April 2009
Court Services - Justice Institute of British Columbia   2002 - 2009
Coast Mountain Bus Company   January 2007 - August 2008
Providence Health Care  June 2006 - June 2008

Skills
Training, Blended Learning, Instructional Design, Change Management, Technical Writing, E-Learning, Management, Coaching, Instructor-led Training, Curriculum Design, Program Management, Analysis, Emergency Management, Employee Training, Leadership Development, Performance Improvement, Staff Development, Strategy, Workshop Facilitation

Education
Boise State University   1997 — 1999
Masters in Science and Human Performance Technology, Human Performance Improvement

Concordia University   1988 — 1990
BComm, Major: Marketing and Minor: Entrepreneurship

Experience
Coast Mountain Bus Company   September 2004 - Present
AT&T Global Services  2002 - 2004
IBM Canada Ltd.  1994 - 2002
Advantis (IBM) Canada   1991 - 1994
The Gemini Group  1988 - 1991
Canadian Airlines  1982 - 1988
CP Air  1979 - 1982

Skills
Teaching, Public Speaking, Staff Development, Critical Thinking, Business, Customer Service, Problem Solving, Key Account Management, Leadership, Microsoft Office, Mathematics, Writing, Timely Decision Making, Teamwork, High Level Of Accuracy, Customer Satisfaction, Oral & Written..., Flexible Approach, Communication, Project Coordination, Analysis, High level of initiative, Networking, Project Management, Strategic Planning, Process Improvement, Telecommunications, Business Analysis, Team Leadership, Management Consulting, Sales, Strategy

Education
British Columbia Institute of Technology / BCIT   1977 — 1978
Electronics/Electrical Math

James Madison High School, Vienna, Virginia   1967 — 1971
High School Diploma, 12

Experience
Coast Mountain Bus Company   March 2007 - Present
Simard Westlink   April 2006 - March 2007
Canadian Firelog   July 2005 - March 2006
Fischer Canada Tubetech   September 2004 - February 2005
The PIC Group  April 2004 - August 2004
Centra Industries Inc  April 2002 - April 2004
Chicopee Manufacturing Ltd   May 1997 - April 2002
Schlueter Automotive Group   1995 - 1997

Skills
Public Transport, Transportation, Transportation Planning, Operations Management, Shipping, Logistics, Customer Service, Supervisory Skills, Process Scheduler, Inventory Management, Change Management, Contract Management, Team Building, Coaching, Microsoft Office

Education
British Columbia Institute of Technology   2005 — 2005
Airframe Mechanics and Aircraft Maintenance Technology/Technician

Conestoga College   1998 — 2001
Quality Assurance Certificate

Magellan Aerospace
Six Sigma Green Belt

University of Victoria   1993 — 1999
Bachelor of Arts, Economics, History

Experience
Coast Mountain Bus Company   June 2014 - Present
Coast Mountain Bus Company   October 1999 - Present
Coast Mountain Bus Company   October 1994 - October 1999
Red River College  1993 - 1994
BCIT  1990 - 1993
Lethbridge College  1987 - 1990
Lethbridge College  1984 - 1987

Skills
Internal Communications, Corporate Communications, Strategic Communications, Public Relations, Media Relations, Transportation

Education
Simon Fraser University
Professional, Technical, Business, and Scientific Writing

British Columbia Institute of Technology
Management Certificate

Lethbridge College
2-year Diploma

Experience
Hino Motors Canada 2005 - 2006   February 2014 - Present
Coast Mountain Bus Company   October 2008 - Present
Air Canada Technical Services  August 2001 - October 2008

Skills
Customer Service, Transportation, Project Planning, Logistics, Operations Management, Team Leadership, Troubleshooting, Process Improvement, Customer Satisfaction, Electricians

Education
British Columbia Institute of Technology   1999 — 2010
Electrical Common Core, Avionics, Business Management

Experience
WorkSafeBC  July 2014 - Present
Hospital Employees' Union   October 2013 - June 2014
Vancouver Coastal Health  June 2011 - October 2013
Coast Mountain Bus Company   October 2010 - June 2011
OHSAH   May 2003 - June 2010

Skills
Occupational Health, Ergonomics, Leadership, Workshop Facilitation, Strategic Planning, Disability Management, Rehabilitation, Healthcare, Project Planning, Healthcare Management, Budgets, Policy, Change Management, Organizational..., Coaching, Leadership Development, Employee Relations, Management Consulting, Performance Management, Team Building, Program Management, Process Improvement, Strategy, Conflict Resolution, Employee Engagement, Human Resources, Training

Education
Royal Roads University   2007 — 2009
MBA, Business Administration

Simon Fraser University   1995 — 2001
Bachelor's Degree, Applied Science in Kinesiology

Experience
Coast Mountain Bus Company   December 2010 - Present
Datalink Consulting Inc   March 2009 - July 2010

Education
British Columbia Institute of Technology   2005 — 2006
Associate Certificate, DataBase Administration and Design

Experience
BCIT  October 2010 - Present
BCIT  December 2002 - Present
Simon Fraser University  September 2007 - May 2009
Coast Mountain Bus Company   May 1998 - October 2001
Milieu Community Resource Corp.   February 1990 - February 1998

Skills
Organizational...

Education
Simon Fraser University   2006 — 2008
Master's, Curriculum & Instruction - Post-Secondary Focus

Vancouver Community College   2006 — 2007
Provincial Instructor Diploma, Adult Education

University of Alberta   1981 — 1984
Bachelor of Education, Intercultural Education - Aboriginal Focus

Experience
Coast Mountain Bus Company   2014 - Present
Coast Mountain Bus Company   2006 - Present
Taca Peru   2000 - 2005
Aeroica Srl.   1996 - 2000

Skills
Transportation, Public Transport, Transportation Planning, Transportation..., Logistics, Operations Management, Customer Service, Project Management, Microsoft Office, Strategic Planning, Contract Management, Negotiation, Project Planning, Microsoft Excel, Policy, Microsoft Word

Education
Memorial University of Newfoundland   2001 — 2007
Master of, Education of Information Technology

Escuela de Oficiales de la Fuerza Aerea del Peru   1983 — 1987
Bs, Aerospace Administration

Experience
Coast Mountain Bus Company   October 2007 - Present
Pacific Vehicle Testing Technologies   July 1991 - August 2006

Skills
Transportation, Operations Management, Process Improvement, Process Scheduler, Contract Management, Project Planning, Change Management, Project Engineering, Supervisory Skills, Contract Negotiation, Public Transport, Team Building, Team Leadership, Customer Service, Strategic Planning, Project Management, Policy, Purchasing, Program Management, Manufacturing

Education
British Columbia Institute of Technology / BCIT
Diploma of Mechanical Technology, Production

City University
Master of Business/Public Administration (MBA/MPA)

Experience
Coast Mountain Bus Company   August 2003 - Present
Matrix Hypnosis   September 2011 - September 2015
Adanac Customs Brokers and International Freight Forwarders   1992 - 1998
Outrageous Telegrams   1986 - 1993

Skills
Home Staging, Home Decor, Organic Gardening, Genealogy, Coaching, Teaching, Organization, Research, Heart Resonance, Accounting, NLP, Team Building, Stress Management, Conflict Resolution, Weight, Training, Mental Health, Wellness Coaching, Personal Development, Healing, Workshop Facilitation, Holistic Health, Wellbeing

Education
British Columbia Institute of Technology / BCIT   2003 — 2009
Marketing and Leadership

University of Regina   1978 — 1980
Part time Studies Accounting 2, Grade 4

Saskatchewan Technical Institute - STI Moose Jaw   1975 — 1977
Accounting 1, Grade 5

Experience
TransLink  December 2012 - Present
Coast Mountain Bus Company   May 1999 - December 2012

Skills
Change Management, Operations Management, Project Planning, Transportation, Process Improvement, Project Management, Analysis, Business Process..., Team Leadership, Program Management, Business Analysis, ITIL, Requirements Analysis, Project Portfolio..., Service Desk Management, IT Service Management, Customer Satisfaction, Customer Service

Education
BCIT

Experience
Valley Metro RPTA  May 2014 - Present
RRG Inc.   January 2000 - Present
RRG Inc.   September 2012 - May 2014
Coast Mountain Bus Company   September 2009 - August 2012
RRG Inc.   June 2004 - August 2012
Société de transport de Montréal   September 2008 - February 2009
TTC  October 2007 - June 2008
Amalgamated Transit Union (Local 569)   August 2006 - September 2007
City of Edmonton  June 2004 - September 2007
RRG Inc.   January 2000 - June 2004

Education
University of Calgary   1997 — 2003
Master of Business Administration (M.B.A.), Economics, Real Estate, Franchising, Urban Transit

Mount Royal College   1995 — 1997
Bachelor of Finance (B.Fin), Finance

Henry Wise Wood High School   1992 — 1995