Coastal Federal Credit Union
Coastal Federal Credit Union is a not-for-profit, member-owned financial cooperative located in Raleigh, North Carolina. As of 2016, Coastal had $2.8 billion in assets and more than 230,000 members. Headquarters: Raleigh, NC CEO: Chuck Purvis (Jul 2012–) Founded: 1967 Subsidiary: Coastal Federal Credit Union, Asset Management Arm
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Coastal Federal Credit Union Employees
Coastal Federal Credit Union April 2008 - Present
Cisco Systems November 2007 - April 2008
Chase February 2007 - October 2007
Lfs Home Loans July 2006 - February 2007
ACG Enterprises of NC, Inc, January 2005 - July 2006
Skills
Oracle, SQL, Java, HTML, Microsoft Office, Vista Plus, XP, XP/2000, Microsoft Excel, Microsoft Word, Microsoft Windows 98, Data Entry, PowerPoint, Lotus Notes, Outlook, Auditing, Problem Solving, Negotiation, Technical Support, Software Deployment, Hardware Diagnostics, Loan Servicing, Mortgage Analytics, Project Management
Education
North Carolina Central University 2000 — 2004
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
SAS September 2012 - Present
First Flight Venture Center February 2013 - Present
CUNA Mutual Group June 1986 - May 2014
CareConcious,LLC July 2012 - June 2013
CU Direct May 2004 - July 2012
Coastal Federal Credit Union 1974 - June 2012
Skills
Credit Unions, Credit, Mortgage Lending, Loans, Strategic Planning, Banking, Risk Management, Commercial Lending, Underwriting, Executive Management, Debit Cards, Financial Services, Start-ups, Loss Mitigation, Consumer Lending, Investments, Leadership, Finance, Mergers & Acquisitions, Process Improvement, Financial Analysis, Insurance, Management, Financial Institutions, Credit Risk, Small Business Lending, Business Development
Education
North Carolina State University 1965 — 1970
BS, Economics
PayPal August 2011 - February 2015
Eagle Currency October 2008 - October 2011
Fonville Morisey Realty October 2009 - October 2010
Coastal Federal Credit Union May 2008 - October 2009
GoDaddy 2006 - February 2008
Skills
E-commerce, Salesforce.com, Lead Generation, Sales, Business Development, Strategic Partnerships, Cold Calling, Customer Retention, Account Management, Sales Process, B2B, Call Centers, Solution Selling, Negotiation, CRM, SaaS, Selling, Analytics, Online Marketing, Sales Presentations, SEO, Management, Employee Training, Social Networking, Sales Process..., Lead Qualification, Email Marketing, Direct Sales, Digital Marketing, Online Advertising, Sales Management, Microsoft Excel, Leadership, Technical Support, Customer Acquisition, Business Process..., Process Optimization, People Skills
Education
Marlboro High School 1991 — 1994
Arizona State University
Bachelor's degree, Business/Corporate Communications
Coastal Federal Credit Union July 2015 - Present
Coastal Federal Credit Union January 2015 - July 2015
Coastal Federal Credit Union April 2013 - February 2015
Coastal Federal Credit Union September 2008 - April 2013
Bank of Tennessee November 2007 - September 2008
Bank of Tennessee November 2005 - November 2007
RBC Bank October 1997 - November 2005
Skills
Sales, Sales Management, Leadership, Negotiation, Great Motivator, Organizational..., Process Optimization, Marketing, Retail, Public Speaking, Banking, Credit, Loans, Financial Analysis
Education
North Carolina State University 1993 — 1996
Bachelor of Arts (BA), Communication, General
CU Direct May 2011 - Present
Coastal Federal Credit Union January 2011 - May 2011
Coastal Federal Credit Union January 2008 - January 2011
Coastal Federal Credit Union July 2006 - January 2008
The Home Depot June 2003 - July 2006
Skills
Credit Analysis, Credit, Loans, Mortgage Lending, Banking, Underwriting, Financial Analysis, Risk Management, Financial Risk, Consumer Lending, Finance, Commercial Lending, Customer Service, Loan Origination, Credit Risk, Customer Satisfaction, Sales, Sales Management, Team Building, Relationship Management, Credit Cards, Retail Banking, Financial Services, Portfolio Management, Credit Unions, Mortgage Banking
Education
North Carolina State University 1998 — 2003
Business Management, Finance
Washington High School 1994 — 1998
Coastal Federal Credit Union 2014 - Present
First Citizens Bank 2014 - 2014
JP Morgan Chase May 2010 - August 2012
CIBC FirstCaribbean International Bank August 2003 - December 2006
Skills
Retail Banking..., Operations Management, Teller and Deposit..., Banking Compliance, Talent Acquisition and..., •Performance..., Consumer Lending, Retail Banking Sales, Client Aquisition, Profit and Loss..., Leadership, Strategic Planning, Customer Service, PowerPoint, Microsoft Excel
Education
Pace University 2014 — 2014
Professional Certification, Human Resources Management and Services
Monroe College 2006 — 2010
B.B.A, Management & Finance
Coastal Federal Credit Union June 2013 - Present
Coastal Federal Credit Union June 2012 - Present
SunTrust Bank February 2011 - June 2012
Wells Fargo June 2010 - February 2011
Wells Fargo January 2010 - June 2010
Skills
Banking, Counting, People Skills, Interpersonal Savvy, Entrepreneurship, Computer Science, Account Management, Financial Accounting, Human Resources, Resume Writing, Result Oriented, Driving Results, Expert Communicator, Building Relationships, Online Gaming, Loans, Portfolio Management, Mortgage Lending, Credit, Customer Service, Branch Banking, Coaching, Team Building, Strategic Financial..., Loan Origination, Sales, CRM, Call Centers, Cross Selling, Financial Services, Consumer Lending
Education
North Carolina Central University 2005 — 2008
Finance, General
North Carolina A&T State University 2003 — 2004
Coastal Federal Credit Union August 2004 - Present
Empower Federal Credit Union 2000 - 2003
Skills
Analytics, Databases, Business Analysis, Statistics, SAS, CRM, SQL, Market Research, Requirements Gathering, Analysis, Segmentation, Data Analysis, Statistical Modeling, Vendor Management, Banking, Credit Cards, Credit Risk
Education
Salisbury University
Marketing
Mohawk Valley Community College
Consumer Merchandising/Retailing Management
NCDOT November 2011 - Present
NCDOT January 2008 - November 2011
Data Staff September 2003 - January 2008
Ciber June 2000 - September 2003
Coastal Federal Credit Union November 1996 - June 2000
US Air Force October 1988 - October 1995
WEEB Radio November 1992 - January 1994
Education
American InterContinental University 2002 — 2003
Master
North Carolina State University - College of Management 1994 — 1996
Bachelor of Science (B.S.)
Louisburg College 1986 — 1988
Associates
Tweaks Group, LLC March 2013 - Present
Wilson-Finley Company December 2011 - April 2013
Coastal Federal Credit Union June 2008 - December 2011
AmTrust Bank May 2006 - June 2008
Heartland Home Finance February 2001 - May 2004
Skills
Corporate Communications, Sales Management, Problem Analysis, Budgets, Credit Analysis, Investments, Leadership, Change Management, Team-oriented, Resource Allocation, Banking, Customer Service, Process Improvement, Loans, Credit, Marketing, Analysis, Microsoft Office, Strategic Planning, Microsoft Excel, Mortgage Lending, Call Center, Financial Analysis, Marketing Strategy, Business Development
Education
Frostburg State University 2009 — 2012
Masters, Business Administration
University of Phoenix
Bachelor of Science, Business Management; management fundamentals
J&J Fire Protection Company, Inc. March 2015 - Present
Coastal Federal Credit Union October 2012 - March 2015
Enterprise Rent-A-Car October 2011 - November 2012
Hawaii Pacific University January 2010 - December 2011
Hawaii Pacific University 2010 - 2010
Lancaster Safety Consulting, Inc. 2009 - 2009
Education
Hawaii Pacific University 2009 — 2010
Master’s Degree, Organizational Change
School for International Training 2008 — 2008
Social Justice & Intercultural Relations
California University of Pennsylvania 2004 — 2008
BA in Communication, Public Relations, Minor in Spanish
Bank of America July 2015 - Present
Bank of America 2012 - Present
Bank of America June 2012 - August 2012
Appalachian State University July 2011 - 2011
Coastal Federal Credit Union May 2010 - August 2010
Wells Fargo May 2008 - August 2009
Skills
Banking, Credit Analysis, Customer Service, Financial Analysis, Insurance, Leadership, Strategic Planning, Risk Management, Public Speaking, Managerial Finance, Marketing, Microsoft Excel, Microsoft Office, Accounting, Analysis, Finance
Education
Appalachian State University 2009 — 2013
BSBA, Finance and Banking
ZM Financial Systems 2013 - Present
Yam Capital, LLC 2009 - Present
Meadow Investments, LLC 2008 - Present
Coastal Federal Credit Union 2012 - 2013
FDIC 2009 - 2012
Genworth Financial (formerly GE Capital) 2007 - 2009
Genworth Financial (formerly GE Capital) 2003 - 2007
RBC Bank 2002 - 2003
Shure Incorporated 1998 - 2000
US Army 1995 - 1998
Skills
Risk Management, Loans, Credit, Portfolio Management, Credit Risk, Financial Analysis, Banking, Credit Analysis, Underwriting, Financial Risk, Mortgage Lending, Investments, Financial Modeling, Commercial Banking, Due Diligence, Analysis, Capital Markets, Enterprise Risk..., Finance, Management, Strategic Financial..., Business Planning, Leadership, Forecasting, Early-stage Startups, Angel Investing, Urban Agriculture, Telecommunications, Cross-functional Team..., Business Development, Accounting, Mergers & Acquisitions, Strategic Planning, Valuation, Private Equity, Executive Management, Restructuring, Internal Controls, Insurance, Analytics, Fixed Income, Asset Management, Securities, Corporate Finance
Education
Duke University - The Fuqua School of Business
MBA, Finance
University of Miami
Bachelor of Arts, Music Engineering, Electrical Engineering
Cary High School
Edina Realty September 2010 - Present
Building Trades Credit Union, Maple Grove, MN September 2003 - August 2006
Coastal Federal Credit Union September 1996 - June 1999
Skills
New Home Sales, Real Estate Transactions, Referrals, Townhomes, Property Management, Luxury, Selling, Rentals, Buyers, Property, Move Up Buyers, Real Property, First Time Home Buyers, Investors, Empty Nesters, Listings, Rental Real Estate, Twin Cities Home Sales, Leasing, Home Preparation for..., Whole House Renovations, Single-Family Homes, School Districts, Real Estate Market..., Home Staging, FHA, Sales, Marketing
Education
Hamline University 2009 — 2010
Masters in Teaching Program
Ripon College 1980 — 1984
BA in English Language and Literature, General
Coastal Federal Credit Union January 2015 - Present
Whole Foods Market June 2014 - December 2014
Atlanta Bread Company April 2004 - December 2014
Cape Fear Community College January 2013 - June 2014
Cape Fear Community College November 2010 - December 2012
Skills
Microsoft Office, Microsoft Excel, Customer Service, HRIS, Employee Relations, Datatel, Onboarding, Human Resources, Accounts Receivable, Account Reconciliation, General Ledger
Education
University of North Carolina at Wilmington 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Dutchess Community College 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Coastal Federal Credit Union December 2014 - Present
First Citizens Bank February 2012 - December 2014
RBC Bank September 2010 - March 2012
East Carolina Mortgage June 2009 - August 2010
Household Finance March 2005 - December 2008
Skills
Banking, Long-term Customer..., Small Business Lending, Residential Mortgages, Commercial Mortgages, Consumer Lending, Performance Management, Refinance, Credit, Loans, Cash Management, Commercial Banking, Small Business, Financial Services, Commercial Lending, Sales, Mortgage Banking, Home Equity Lines of..., Underwriting, Loan Origination, Lines Of Credit, Credit Analysis, Mortgage Lending, Cross Selling, Customer Service, Portfolio Management, Financial Analysis, Leadership, Management, Credit Unions
Education
East Carolina University - College of Business 1999 — 2004
Bachelor of Science (BS), Business Administration/Management Information Systems
Coastal Federal Credit Union February 2015 - Present
Coastal Federal Credit Union July 2013 - January 2015
Computer Task Group contractor for IBM February 2012 - July 2013
Staples April 2007 - February 2012
OfficeMax October 2005 - November 2006
Warp Technologies August 2004 - June 2005
Skills
Linux, OS X, PHP, HTML, Windows, Microsoft Office, Troubleshooting, Computer Hardware, Ubuntu, vSphere, Shell Scripting, BladeCenter, Red Hat Linux, System Administration, IBM Servers, IBM pSeries, IBM Flex System, Technical Writing, Python, Java, CSS, Networking, Active Directory, Network Security, Servers, SQL, Windows Server, VMware, Unix, C#, DNS, TCP/IP, AIX, Server Administration, Visio, Technical Support, VMware ESX
Education
East Carolina University 2007 — 2011
Bachelor of Science (BS), Information and Computer Technology
Coastal Federal Credit Union October 2014 - Present
Coastal Federal Credit Union February 2013 - October 2014
Coastal Federal Credit Union January 2003 - February 2013
Winston-Salem City Employees Credit Union February 2001 - January 2003
AmeriChoice Federal Credit Union June 1997 - February 2001
Enterprise Rent-A-Car January 1993 - June 1997
Skills
Credit Unions, Consumer Lending, Banking, Loans, Credit, Business Development, Financial Services, Marketing, Leadership, Mortgage Lending, Mergers & Acquisitions, Portfolio Management, Finance, Executive Management, Sales
Education
Campbell University 2006 — 2009
MBA, Marketing
Living Arts College 2004 — 2005
Certificate, Digital Media (Graphic and Web Design)
Excelsior College 1996 — 2001
BS, Accounting
National Credit Union Foundation (NCUF) 2012 — 2012
Certification, Credit Union Development Educator, CUDE
Credit Union National Association (CUNA) 2001 — 2004
Certification, Certified Credit Union Executive, CCUE
Wake County Public School System October 2014 - Present
Wake County Public School System November 2012 - October 2014
Hiburn Academy January 2010 - March 2010
Coastal Federal Credit Union March 2003 - November 2005
Skills
Social Media, Curriculum Design, Team Leadership, Strategic Planning, Organizational..., Budgets, Financial Analysis, Negotiation, Process Improvement, Account Management, Business Analysis, Change Management, Credit, Banking, Real Estate, Teaching
Education
North Carolina Agricultural and Technical State University 2009 — 2011
Master of Arts in Teaching
First Citizens Bank June 2013 - Present
Sierra Pacific Mortgage February 2013 - June 2013
Regions Mortgage January 2012 - February 2013
Coastal Federal Credit Union October 2005 - December 2011
RBC Centura 1999 - 2005
Skills
Mortgage Lending, Credit Analysis, Banking, Loan Origination, FHA, Refinance, Financial Analysis, USDA, Mortgage Banking, Sales Management, VA loans, Customer Service, Residential Mortgages, Construction Loans, Commercial Lending, Sales, Consumer Lending, Small Business Lending
Education
North Carolina State University 1981 — 1985
BA, Business, Economics
JF Webb High School 1978 — 1981
High School Diploma
NMLS # 689971
The Auto Finders Inc. October 1996 - Present
Coastal Federal Credit Union January 1989 - September 1998
Skills
Product Development, Business Development, Business Planning, Customer Service, Marketing, New Business Development, Strategic Planning, Sales Management, Retail, Customer Satisfaction, Automotive, Operations Management, Team Leadership
Education
East Carolina University 1983 — 1988
Business, Business and Economics
North Carolina Wesleyan College 1983 — 1988
BSBA, Business, Economics
United States Navy Reserve December 2012 - Present
Coastal Federal Credit Union February 2009 - Present
US Navy October 2011 - November 2012
United States Navy Reserves February 2009 - October 2011
Dean's Sound Solutions, Inc. February 2008 - February 2009
Cheek Electric November 2007 - December 2008
American Speedy 2006 - 2007
US Navy Weather Forecasting Supercomputer Center 2005 - 2006
US Navy 2001 - 2004
US Navy 2000 - 2001
Skills
Process Improvement, DoD, Information Assurance, Military, Risk Management, Troubleshooting, Team Building, Project Management, Program Management, Disaster Recovery, Customer Service, Navy, Windows Server, Active Directory
Education
Navy Nuclear Power School 1993 — 1994
Certification, Nuclear Plant Operations
Michigan State University 1988 — 1992
Bachelor's Degree, Physics
Coastal Federal Credit Union August 2013 - May 2014
Coastal Federal Credit Union February 2013 - August 2013
Paragon Commercial Bank May 2012 - July 2012
North State Bank October 2011 - December 2011
MetLife June 2011 - June 2011
Skills
Banking, Microsoft Office, Microsoft Excel, Financial Analysis, Administrative..., Clerical Skills, Customer Service, Medicare Part D, Mortgage Processor, Loan Closer, Loss Mitigation..., Loss Mitigation, Loan Modifications, Closings, Calyx Point, Escrow, Loans, Mortgage Lending, Refinance, Residential Mortgages, FHA, Mortgage Servicing, Home Equity Loans, Construction Loans, PowerPoint, Loan Servicing, Credit, Underwriting, Loan Origination, Mortgage Banking, Finance
Education
Everest University-South Orlando 2015 — 2017
Bachelor’s Degree, Business Administration, Management and Operations
Rocky Mount Senior High School 1988 — 1991
Credit Suisse November 2014 - Present
Credit Suisse June 2006 - Present
Coastal Federal Credit Union May 2003 - June 2006
CitiFinancial June 2001 - May 2003
Sprint PCS 2000 - 2002
Skills
Financial Analysis, Loans, Customer Service, Mortgage Lending, Microsoft Office, Financial Modeling, Real Estate
Education
North Carolina Central University 2003 — 2006
M.B.A., Business Adminstration
University of North Carolina at Chapel Hill 1996 — 2000
Bachelor of Arts (BA)
Fiserv November 2006 - February 2013
TEK Systems at RBC Centura North Carolina November 2004 - October 2006
Coastal Federal Credit Union May 2003 - November 2004
Diebold Inc. March 1998 - December 2002
TU Electric (TXU) September 1996 - March 1998
Skills
Microsoft SQL Server, SQL, Business Analysis, SDLC, Requirements Analysis, ASP.NET, .NET, Oracle, Litigation Support, Vendor Management, Nuix, Disaster Recovery, Requirements Gathering, Software Documentation, Integration, Testing, Databases, Program Management, Software Project..., Crystal Reports, Software Development, Enterprise Software, Project Management, Management, Business Intelligence, Networking, Business Process..., Project Planning, System Administration, Training, Process Improvement, Banking, Visio, SharePoint, Systems Analysis, Product Management, DB2, Windows Server, Scrum, Art, Art History, ISO8583, ITIL, User Acceptance Testing, Hardware, Business Requirements, Enterprise Architecture, Business Process, Payments, Solution Architecture
Education
The School of the Art Institute of Chicago 1987 — 1989
Bachelor of Fine Arts (BFA), Painting and Drawing
Eastfield College 1978 — 1980
Associate of Arts and Sciences (AAS), Digital Electronics Technology
Coastal Federal Credit Union April 2013 - Present
Michigan Financial Companies May 2009 - April 2013
MuniVest Financial Group March 2010 - July 2010
AXA Equitable October 2005 - May 2009
Arden Companies May 2005 - October 2005
ABN AMRO March 2003 - March 2005
Skills
Business Strategy, Business Process..., Business Planning, Operations Management, Strategic Planning, Analysis, Project Management, Process Improvement, Product Development, Consulting, Regulatory Compliance, Strategic Financial..., Financial Planning, Wealth Management, Estate Planning, Insurance, Leadership, Asset Management, Investments, Retirement Planning, Budget Management, Employee Benefits, Defined Benefit, Budgets, Risk Management, Sales Management, Reporting Metrics, Sales, Consumer Lending, Underwriting, Mortgage Lending, Credit, Customer Service, Marketing, Microsoft Excel, Negotiation, Coaching, Awesomeness, Long-term Customer..., Multi-task & Handle..., Time Management, Customer Retention
Education
Eastern Michigan University 1998 — 2002
Bachelor of Science (B.S.), Business Administration and Management, General, 3.306
CenturyLink September 2014 - Present
Alphanumeric Systems Inc October 2013 - July 2014
Martin Marietta Materials August 2013 - October 2013
NC Department of Transportation April 2013 - July 2013
Coastal Federal Credit Union September 2011 - April 2013
Connexion Technologies September 2010 - September 2011
Employment Security Commission July 2010 - September 2010
Geeks On Call September 2008 - June 2009
Tiger Direct August 2007 - September 2008
Skills
Computer Repair, Databases, Hardware, Networking, Windows Server, Technical Support, Vendor Management, System Administration, Computer Hardware, Cisco Technologies, CCNA, Microsoft SQL Server, Windows, Linux, Computer Security, Network Administration, Troubleshooting
Education
Durham Technical Community College
Networking Technology
Durham Technical Community College
Associate of Arts and Sciences (A.A.S.), System, Networking, and LAN/WAN Management/Manager
Coastal Federal Credit Union 2003 - Present
Skills
Analysis, Management, Microsoft Excel, Data Analysis, Access, Banking, Outlook, Credit
Education
Meredith College 2008 — 2011
Master of Business Administration, Business
Meredith College 2008 — 2011
MBA
Appalachian State University
Bachelor of Science, Communications, Journalism
The Law Offices of Max Elliott, Ltd. June 2015 - Present
DePaul University August 2014 - Present
Wasserman Media Group February 2014 - April 2014
Coastal Federal Credit Union December 2013 - February 2014
Nationwide Insurance June 2013 - August 2013
Skills
Leadership, Marketing, Sports Marketing, Microsoft Office, PowerPoint, Sports Management, Public Speaking, Sports, Social Media, Communication, Social Networking, Time Management, Social Media Marketing, Facebook, Customer Service, Research, Event Management, Football, Microsoft Word, Public Relations, Microsoft Excel, Editing, Teamwork, Sales, Advertising, Business Networking, Sports Law, Press Releases, Sponsorship
Education
DePaul University College of Law
Saint Augustine’s University 2011 — 2014
Bachelor of Science, Sport and Fitness Administration/Management
Dodge City Community College 2009 — 2010
Campbell University 2008 — 2009
Coastal Federal Credit Union January 2015 - Present
SECU August 2005 - January 2015
Thrifty Car & Van Rental July 2004 - July 2005
Skills
Credit Unions, Mortgage Lending, Financial Services, Credit Analysis, Consumer Lending, Loan Origination, Loan Servicing, Tax Preparation, Tax Returns, Banking, Insurance, Supervisory Skills, Contact Centers, Customer Service, Loans, Credit, Financial Analysis, Finance, Leadership
Education
Appalachian State University 2000 — 2003
Bachelor of Science in Business Administration, Finance and Banking
Navy Federal Credit Union October 2011 - Present
Premier Federal Credit Union October 2010 - April 2011
Coastal Federal Credit Union January 2007 - February 2010
Duke University Federal Credit Union November 2004 - December 2006
RBC Centura Bank August 1999 - October 2004
Branch Banking and Trust January 1996 - July 1999
Skills
Loans, Small Business Lending, Leadership, Credit, Credit Unions, Mortgage Lending, Banking, Consumer Lending, USDA, Loan Origination, Management, Residential Mortgages, Credit Analysis, Commercial Lending, Sales, Finance, Refinance, Mortgage Banking, FHA, Credit Risk, Financial Analysis, Business Development, Community Outreach, Sales Management, Financial Literacy..., Small Business
Education
Appalachian State University 1982 — 1987
Business Administration
Appalachian State University 1982 — 1987
Bachelor of Science (BS), Business Administration and Management, General
IIA 2013 - Present
IBM March 2007 - Present
Coastal Federal Credit Union 1996 - Present
IBM July 2005 - March 2007
Skills
Audit Investigations, Fraud, Accounting, Investigations, Internal Controls, Audit, Forensic Accounting, Auditing, Business Process, Internal Audit, Governance, Management, Business Process..., Risk Management, Management Consulting, Financial Analysis, Enterprise Risk..., Fixed Assets, Sarbanes-Oxley Act, Financial Reporting, Finance, Mergers & Acquisitions, Financial Risk, Process Improvement, Financial Accounting, Sarbanes-Oxley, Financial Modeling, IT Audit, Managerial Finance, Due Diligence, Revenue Recognition, Consolidation, Strategic Financial..., Risk Assessment, Hyperion Enterprise, Variance Analysis, Forecasting, Analysis, Financial Planning, Business Analysis, Leadership, Budgets, Program Management, SAP, Project Management
Education
Binghamton University - School of Management
Bachelor of Applied Science (B.A.Sc.), Accounting
Toastmasters International June 2015 - Present
Coastal Federal Credit Union March 2015 - Present
MBM Corporation April 2014 - March 2015
Suffolk County Police Department November 2009 - May 2014
Teachers Federal Credit Union August 2012 - April 2014
East West MMA August 2011 - April 2013
Teachers Federal Credit Union October 2008 - August 2012
Infragard Members Alliance - Long Island January 2009 - July 2011
Suffolk County Community Emergency Response Team June 2009 - March 2011
Teachers Federal Credit Union August 2001 - October 2008
Skills
Project Management, IT Project..., Business Continuity..., Operational Risk..., Disaster Recovery, Risk Management, Risk Assessment, Vendor Management, IT Security Assessments, IT Strategy, ODBC, Technology Integration, Business Continuity, Emergency Management, Banking, Information Technology, Information Security, Financial Services, Security, Business Process, Analysis, Police, Management, Project Planning, Training, Information Security..., Access, Security Audits, Security Management, Physical Security
Education
Purdue University 2014 — 2015
LEAN Six Sigma Green Belt Certified, LEAN Six Sigma
Dowling College 2004 — 2005
MBA, Corporate Finance
Dowling College 2000 — 2003
BS, Computer Science
Suffolk County Community College 1997 — 1999
Associate of Arts and Sciences (AAS), Criminal Justice
Coastal Federal Credit Union January 2009 - Present
Walker Jackson Mortgage Corporation January 2008 - December 2008
Pinnacle Financial June 2007 - December 2007
Wells Fargo Home Mortgage March 2005 - June 2007
HFC January 2004 - February 2005
Skills
Refinance, Real Estate, Mortgage Lending, Loans, Credit, First Time Home Buyers, Salesforce.com, Loan Origination, Banking, FHA, Customer Service, Leadership, Referrals, Sales, Consumer Lending, Management, Credit Unions, New Business Development, Selling, Team Building, Investment Properties, Finance, Business Development
Education
North Carolina State University 1999 — 2003
BA, Mass Communications
Coastal Federal Credit Union March 2009 - Present
Coastal Federal Credit Union August 2007 - March 2009
Coastal Federal Credit Union February 1992 - March 2009
Skills
Loans, Excellent knowledge of..., Real Estate Loans ,..., Mortgage Lending, Real Estate, Investment Properties, Management, Banking, Credit Unions, Credit Cards, Customer Service, Finance, Loan Servicing, Loan Origination, Commercial Lending
Education
University of Buffalo 1975 — 1977
BS, Sociology
Erie Community College 1973 — 1974
Associates, Liberal Arts
Leadership Wake Forest
Coastal Federal Credit Union July 2012 - Present
Coastal Federal Credit Union May 2001 - July 2012
U.S. Central Credit Union May 1992 - July 2001
First Carolina Corporate Credit Union October 1989 - May 1992
North Carolina Credit Union League December 1981 - October 1989
Skills
Banking, Risk Management, Strategic Planning, Executive Management, Credit, Loans, Consumer Lending, Team Building, Leadership, Finance, Cooperative Development, Credit Unions
Education
University of Virginia Darden School of Business 2008 — 2008
Management and Leadership
Cornell University - Johnson Graduate School of Management 2007 — 2007
Management and Leadership
University of Pennsylvania - The Wharton School 2006 — 2006
Management and Leadership
University of North Carolina at Greensboro 1975 — 1979
Bachelor's Degree, Economics and Business
Coastal Federal Credit Union March 2014 - Present
West Corporation September 2008 - March 2012
Wachovia, A Wells Fargo Company 2005 - 2012
Skills
Customer Service, Banking, Microsoft Office, Customer Satisfaction, Call Centers, Retail Banking, Team Leadership, Customer Experience, Deposits, Finance, Payments, Data Entry, Team Building, Outlook
Education
DeVry University-North Carolina 2009 — 2012
Bachelor's of Science, Business Administration and Management, General
BCBSNC September 2015 - Present
BCBSNC March 2015 - September 2015
IBM Seterus August 2013 - March 2015
HCL Technologies May 2013 - August 2013
HCL Technologies (America) January 2013 - May 2013
James E Heyward, CPA March 2012 - January 2013
SunTrust Bank February 2010 - January 2013
North Carolina Central University January 2011 - January 2012
Coastal Federal Credit Union January 2008 - January 2010
Skills
Customer Service, Inventory Management, Policy, Banking, Outlook, Microsoft Office, Quickbooks, Typing, Accounts Receivable, Accounting, Payroll, Software Documentation, Budgets, Leadership, Management, Microsoft Excel, PowerPoint, QuickBooks, Microsoft Word
Education
DEVRY UNIVERSITY'S KELLER GRADUATE SCHOOL 2012 — 2013
MASTER, ACCOUNTING AND FINANCIAL MANAGEMENT
North Carolina Central University 2009 — 2011
BACHCELOR OF BUSINESS ADMINISTRATION, ACCOUNTING
SOUTHERN DURHAM HIGH SCHOOL 2000 — 2004
DIPLOMA, GENERAL STUDIES
Coastal Federal Credit Union May 2015 - Present
Coastal Federal Credit Union March 2013 - May 2015
JC Penney October 2006 - March 2013
YMCA of the Triangle May 2001 - August 2006
Education
North Carolina State University 2009 — 2011
Masters, Communications
East Carolina University 2006 — 2009
Bachelors, Elementary Education
Coastal Federal Credit Union March 2014 - Present
Coastal Federal Credit Union 2010 - Present
Onebane Law Firm October 2006 - February 2010
Skills
Public Speaking, Peer Mentoring, Coupons, Scrapbooking, Bible teaching, Lexis, Process Improvement, PowerPoint, Credit Unions, Leadership, Microsoft Office, Data Entry, Customer Service, Analytical Skills, Lotus Notes, Administrative..., Outlook, Microsoft Excel, Risk Management, Social Media, Microsoft Word, Fraud, Research, Wordperfect, Women's Ministry, Office Administration, Sales, Strategic Planning, Credit Risk, Enterprise Risk..., Loss Mitigation, Training, Management, Identity Theft, Debit Cards, Credit, Team Building, Credit Cards, Consumer Lending, Fraud Detection, Mortgage Lending, Bank Secrecy Act, Banking, OFAC, Loans, Certified Fraud Examiner, Loan Servicing, Financial Risk, Financial Institutions, Commercial Lending
Education
Capella University 2009 — 2014
Masters, Leadership in Education
Colorado Baptist University 1985 — 1986
Bachelor's degree, General Education
Northwest Bible college 1981 — 1984
Education
Oueens'Column July 2014 - Present
NewBridge Bank July 2014 - Present
Coastal Federal Credit Union July 2013 - Present
Tilted Nations January 2009 - Present
VantageSouth Bank May 2012 - June 2013
Wells Fargo May 2011 - May 2012
Chick-fil-A-Corporate May 2004 - December 2011
Skills
Banking, Management, Customer Service, Training, Coaching, Policy, Financial Risk, Administration, Public Speaking, Performance Management, Interviews, Accounting, Leadership, Feminism, Youth Ministry, Youth Development, Youth Mentoring, Youth Programs, Youth Empowerment, Women's Issues, Women Leaders, Women's Rights, Motivational Speaking, Team Motivation, Blogging, Blogger, Social Networking
Education
East Carolina University 2007 — 2011
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Garner Magnet High School 2003 — 2007
Coastal Federal Credit Union 2009 - Present
Sovereign Bank 2006 - 2008
Wachovia Dealer Services 1995 - 2006
Overton's Sports Center 1989 - 1994
Skills
Credit Analysis, Credit, Team Building, Credit Risk, Risk Management, Loans, Portfolio Management, Banking, Financial Risk, Business Analysis, Underwriting, Consumer Lending, Management, Finance, Leadership, Analysis, Negotiation, Sales, Customer Satisfaction, Operations Management, Sales Management, Strategic Planning, Relationship Management, Call Centers, Financial Analysis, Business Development, Customer Service, Competitive Analysis, Business Strategy, Process Improvement, Marketing Strategy, Loan Origination, Loss Mitigation, Insurance, Team Management, Pricing, Credit Cards, Small Business Lending, Retail Banking, Mortgage Lending, Investments, Commercial Mortgages, Executive Management, Mortgage Banking, Financial Services, Financial Modeling, Vendor Management, Credit Unions, Start-ups, Commercial Banking
Education
East Carolina University 1988 — 1991
University of North Carolina at Wilmington 1986 — 1988
CUDE
Coastal Federal Credit Union November 2014 - Present
Coastal Federal Credit Union January 2014 - November 2014
Coastal Federal Credit Union May 2012 - January 2014
Connexion Technologies 2010 - 2012
Connexion Technologies August 2010 - August 2011
Skills
Windows, Windows Server, Selenium, Salesforce.com, Desktop Support, Databases, Data Management, Microsoft Office, SharePoint, CRM software, Active Directory, Mitel, Norton Ghost, ERP/CRM, ERP, Business Analysis, CRM, Call Centers, Computer Hardware, Cross-functional Team..., Customer Service, Information Technology, Process Improvement, Program Management, Project Management, Quality Assurance, Software Documentation, Technical Support, Telecommunications, Troubleshooting, Visio
Education
East Carolina University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems
Central Carolina Community College 2004 — 2007
Associate of Arts and Sciences (A.A.S.)
MassMutual Raleigh-Durham April 2015 - Present
Richard Burchill, CPA September 2014 - Present
Coastal Federal Credit Union February 2011 - August 2014
RBC Bank April 2007 - January 2011
RBC Mortgage March 2006 - March 2007
Nortel 2005 - 2006
Skills
Financial Analysis, Banking, Financial Reporting, Finance, Risk Management, Strategic Financial..., Financial Risk, Financial Accounting, Cash Flow, Financial Modeling, Accounting, Account Reconciliation, Variance Analysis, Internal Controls, Auditing, Internal Audit, General Ledger, Forecasting, Credit, Process Improvement, Financial Planning, Management, Leadership, Strategic Planning
Education
California Lutheran University
M.B.A. in Financial Planning
Saint John Fisher College
B.S. Accounting
The American College
Chartered Special Needs Consultant (ChSNC)
Coastal Federal Credit Union August 2001 - Present
Skills
Mortgage Lending, Loans, Commercial Lending, Credit, Real Estate, Underwriting, Banking, Credit Analysis, Consumer Lending, Small Business Lending, Financial Risk, Investments, Risk Management, Commercial Mortgages, Loan Origination, Portfolio Management, Credit Risk, Financial Modeling, Financial Services, Credit Unions, Financial Analysis, Negotiation, Refinance, Loan Servicing, Real Estate Economics, Executive Management, FHA, Training, Analysis, Commercial Banking, Lines Of Credit, Retail Banking, Consumer Products, Construction Loans, Mortgage Banking, Residential Mortgages, Commercial Real Estate, Finance, Credit Cards, Accounting, Loss Mitigation, Small Business, Team Leadership, SBA, Strategic Financial..., Insurance, Mergers & Acquisitions, Business Planning, Relationship Management
Education
School of Mortgage Banking - Mortgage Bankers Association 2009 — 2013
Certified Mortgage Banker, Commercial Lending
University of Notre Dame - Mendoza College of Business 1999 — 2000
MBA, Corporate Finance
Belmont Abbey College 1991 — 1995
B.A., Business Administration & Mathematics
Coastal Federal Credit Union September 2015 - Present
North Carolina State University October 2013 - September 2015
Johnston Community College August 2014 - December 2014
Cutting Edge Information July 2013 - October 2013
Cutting Edge Information October 2012 - July 2013
UNC Chapel Hill August 2010 - May 2012
Western Washington University April 2009 - June 2010
Western Washington University April 2008 - June 2010
Wet Apple Media August 2005 - January 2008
Skills
Higher Education, Research, Editing, Teaching, University Teaching, Qualitative Research, Community Outreach, Public Speaking, Academic Writing, Web Design, Web Content, Technical Writing, Graphic Design, Technology, Adobe Creative Suite, QuarkXPress, Microsoft Office, PHP, XHTML, CSS, Wordpress, WordPress, Pharmaceutical Industry, Strategic Planning, Project Management, Customer Service, Product Development, Cross-functional Team..., InDesign, Customer Experience
Education
University of North Carolina at Chapel Hill 2010 — 2012
Master of Arts (M.A.), Philosophy
Meredith College 2015 — 2016
Paralegal Certificate, Paralegal Studies
Western Washington University 2006 — 2010
Bachelor of Arts, Philosophy, Internet Resource Creation and Management
Bunker Automation January 2014 - Present
Bank of the Ozarks April 2013 - July 2014
Coastal Federal Credit Union March 2006 - October 2009
Education
Ashford University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Operations Management
Central Piedmont Community College 2007 — 2011
Associates Degree, General Occupational Technology
Central Piedmont Community College
Certificate, Advertising, and Applied Communication
Coastal Federal Credit Union December 2009 - Present
Skills
Loans, Banking, Strategic Planning, Credit, Social Media, Consumer Lending, Mortgage Lending, Credit Unions, Vendor Management, Analysis, Credit Analysis, Risk Management
Education
Meredith College 1993 — 1995
MBA
UNC Chapel Hill
Coastal Federal Credit Union December 2013 - Present
First Flight Federal Credit Union April 2013 - December 2013
GM Financial May 2010 - April 2013
Bank of America June 2008 - May 2010
Skills
Loans, Customer Service, Leadership, Credit, Mortgage Lending, Sales, Credit Analysis, Loan Origination, Finance, Refinance, Sales Management, Commercial Lending, Banking, Consumer Lending, Team Building
Education
Bowling Green State University 1984 — 1987
Bachelor of Arts (B.A.), International Relations and Affairs
Coastal Federal Credit Union April 2015 - Present
Coastal Federal Credit Union November 2013 - Present
Coastal Federal Credit Union May 2013 - November 2013
Chick-fil-A of Crabtree Valley Mall August 2011 - May 2013
Arby's Restaurant Group, Inc. May 2007 - August 2011
Skills
Customer Service, Microsoft Excel, Singing, Music, Time Management, Leadership, Critical Thinking, Microsoft Word, Data Entry, Social Networking, Account Servicing, Sales, Public Speaking, Microsoft Powerpoint, Problem Solving, Team Building, Team Leadership, PowerPoint, Microsoft Office, Training, Social Media, Management, Research, Coaching, Supervisory Skills, Administration, Community Outreach, Troubleshooting, Volunteer Management, Finance, Teamwork, Loans, Editing, Account Management, Insurance, Consumer Lending, Cash Management, Inventory Management, Cash Flow, Money Management, Call Centers
Education
North Carolina State University 2008 — 2013
Bachelor of Science (BS), Agricultural Business and Management
Coastal Federal Credit Union December 2010 - Present
Vision Financial Federal Credit Union February 2002 - December 2010
Education
New York Institute of Technology
BSBA, Human Resources Management
Coastal Federal Credit Union February 2014 - January 2015
Aflac 2015 - 2015
Aflac 2015 - 2015
Aflac 2015 - 2015
Edward Jones 2013 - 2014
Diversified Investment Advisors 2010 - 2012
Cornette Wealth Management 2002 - 2009
Quintiles 1991 - 1999
Skills
Series 24, Series 6, Series 7, Series 63, Series 65, Series 66, Registered Investment..., CRPC, Compliance, Financial Planning, Financial Services, Retirement Planning, Qualified Retirement..., IRAs, Investments, Budgets, Public Speaking, Software Development, Microsoft Office, PowerPoint, Microsoft Excel
Education
Armstrong Atlantic State University 1982 — 1990
BGS, Computer Science
Coastal Federal Credit Union February 2015 - Present
TrustAtlantic Bank September 2010 - February 2015
Koniag Services, Inc. May 2009 - September 2010
East Carolina University May 2008 - May 2009
KS Bank, Inc. 2006 - 2007
Skills
Windows Server, VMware ESX, Troubleshooting, Virtualization, Network Administration, System Administration, Exchange 2010/2007/2003, VMware ESXi, Disaster Recovery, Active Directory, DFS, Group Policy, Backup & Recovery..., Veeam, DNS, Windows 7, Bilingual, DHCP
Education
East Carolina University 2007 — 2009
Bachelor's of Science, Industrial Technology/Technician
Johnston Community College 2005 — 2007
Associate's degree, Network Administration
RTI International November 2011 - Present
Cone Health March 2011 - September 2011
RTI International March 2010 - March 2011
RTI International January 2010 - March 2010
RTI International April 2009 - January 2010
Apria Healthcare September 2008 - March 2009
Johnson Lambert LLP June 2008 - September 2008
Coastal Federal Credit Union June 2006 - January 2008
Skills
Financial Modeling, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Finance, Cost Accounting, Internal Controls, Account Reconciliation, Accounting, Analysis, Microsoft Excel, Journal Entries, Microsoft Office, Financial Analysis, PowerPoint
Education
North Carolina Agricultural and Technical State University 2004 — 2008
Bachelor of Science (BS), Accounting
Coastal Federal Credit Union July 2011 - Present
Education
Jackson State University
Measurement Incorporated April 2015 - Present
CAPTRUST September 2011 - October 2012
Measurement Incorporated September 2008 - September 2011
Coastal Federal Credit Union October 2006 - September 2008
Coastal Federal Credit Union July 2004 - October 2006
Skills
SQL, SQL Server, Databases, SSIS, Microsoft SQL Server, T-SQL, VB.NET, SSRS, Database Design, Crystal Reports, Microsoft Office, Software Documentation, Visual Studio, Windows, Web Applications
Education
DeVry University 1999 — 2002
Bachelor of Science (B.S.), Computer Information Systems
Devry University 1999 — 2002
BS, CIS
Education Development Center April 2010 - Present
The LPA Group August 2006 - January 2010
ICI Homes October 2005 - August 2006
Coastal Federal Credit Union October 2004 - August 2005
RI Parts Warehouse July 2003 - August 2004
Skills
Microsoft Office, Research, Editing, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Social Media, Non-profits, Copy Editing, Training, Customer Service, SharePoint, Community Outreach, Nonprofits, Grant Writing
Education
University of Massachusetts, Amherst 2001 — 2003
Bachelor's Degree, English Language and Literature, General
Keene State College 1999 — 2000
English Language and Literature, General
Coastal Federal Credit Union January 2015 - Present
Coastal Federal Credit Union November 2012 - January 2015
Bank of America October 2007 - April 2008
Mulholland Pest Control 2005 - 2007
Hallman Stasko Strunk Limited January 2000 - January 2006
Ohio Diversified Services Inc 2005 - 2006
Skills
Mortgage Lending, Finance, Consumer Lending, Banking, Credit Cards, Loan Origination, Program Management, Leadership, Team Building, Time Management, Fundraising, Notary Public, Credit Analysis, Creative Direction, Unsecured Loans, Second Mortgages, Customer Service, Public Speaking, Team Leadership, Refinance, Management, Sales, Credit, Microsoft Office, Financial Services, Strategic Planning
Education
Mercyhurst College 2004 — 2007
Bachelors in Business, Business
University of North Carolina at Wilmington 2010 — 2011
Teaching Licensure, Education
Solon 2000 — 2003
Red Hat March 2014 - Present
Red Hat/Resolvit June 2012 - March 2014
GlobalScholar July 2010 - June 2012
IBM Global Services November 2005 - May 2009
The United States Army May 2008 - April 2009
IBM's Portable Storage Media Group March 2008 - August 2008
New York Department of Education April 2007 - March 2008
Puerto Rico Department of Education July 2006 - June 2007
North Carolina Public Schools November 2005 - July 2006
Coastal Federal Credit Union January 2004 - November 2005
Skills
PMP, Data Analysis, Requirements Gathering, SQL, Team Leadership, Resource Management, Training Documentation, Data Governance, Financial Tracking, Security Clearance, Team Coordination, Classroom Training, Requirements Analysis, Customer Relations, Change Management, Planning, Content Development, SharePoint, Windows, Business Analysis, Analysis, Quality Assurance, Integration, Risk Management, Team Building, Training, Project Management, Project Planning, Business Process, Leadership, Cross-functional Team..., Process Improvement, Management, Databases
Education
North Carolina State University 2001 — 2003
Bachelor's Degree, Business Administration; Management - Computer Information Systems
Appalachian State University 1999 — 2001
Computer Information Systems
Coastal Federal Credit Union August 2013 - Present
Coastal Federal Credit Union February 2011 - Present
Coty via Kelly Services October 2010 - February 2011
AICPA via Express Employment Professionals 2009 - 2010
M&F Bank 2005 - 2009
Underwriters Laboratories Inc. 2001 - 2005
AR Kamm & Associates 1999 - 2000
Skills
Change Management, Employee Relations, Project Management, Deferred Compensation, Benefits Administration, Recruiting, Performance Management, Policy, Team Building, Payroll, Coaching, Employee Benefits, Onboarding, Human Resources, Leadership, Employee Engagement, Succession Planning, HR Consulting, Workforce Planning, Applicant Tracking..., Management, Personnel Management, Interviews, Training, Talent Management, HRIS, FMLA, Talent Acquisition, Strategy
Education
Elon University - Martha and Spencer Love School of Business 1999 — 2001
Master; MBA
University of North Carolina at Chapel Hill 1984 — 1988
BA
Confidential September 2014 - Present
Coastal Federal Credit Union August 2006 - August 2014
Coastal Federal Credit Union August 2001 - September 2006
CACI International at Space and Naval Warfare Systems Center January 2000 - August 2001
United States Marine Corps February 1996 - February 2000
Skills
Information Security, Security, Security Architecture..., Security Policy, Security Awareness, Network Security, VMware, Active Directory, Penetration Testing, Cisco Technologies, Unix, Disaster Recovery, Vendor Management, Windows Server, CISSP, Vulnerability Assessment, Information Security..., Linux, Risk Management, Windows, Firewalls, IDS, Information Technology, IPS, PCI DSS, Vulnerability Management, Security Audits, Metasploit, SIEM, Nessus, TCP/IP
Education
Eastland-Fairfield Career and Technical Schools 1993 — 1995
Accounting and Computer Science
Coastal Federal Credit Union August 2001 - Present
Education
University of Notre Dame - Mendoza College of Business 1999 — 2000
MBA, Corporate Finance
Belmont Abbey College 1991 — 1995
B.A., Business
Coastal Federal Credit Union January 2013 - Present
Coastal Federal Credit Union June 2011 - January 2012
Fiserv October 2006 - September 2011
Fiserv October 2000 - October 2006
Cochino gordo productions 2002 - 2004
EDS - Credit Union Business Solutions 2000 - 2002
MIDFLORIDA Federal Credit Union 1993 - 2000
Skills
Banking, Process Improvement, Credit, Product Management, Strategic Planning, Vendor Management, Loans, Business Analysis, Electronic Payments, Relationship Management, Payments, Risk Management, Financial Services, Retail Banking, Internet Banking, Credit Risk, Mortgage Lending, Portfolio Management, Debit Cards, Financial Risk, Mobile Banking, Financial Analysis, ACH, Consumer Lending, Salesforce.com, Change Management, Core Banking, Project Management, SDLC, Analytics, Credit Cards, Business Requirements, IT Strategy, Requirements Analysis, Sales, Finance, Internal Audit, Financial Institutions, Integration, Investments, Software Documentation, Requirements Gathering, Business Process..., PMO, Cross Selling, PMP, Call Center, Commercial Banking, Executive Management, Mobile Payments
Education
Florida Southern College 1990 — 1993
BA in Business Administration, International Management
Emporia Senior High School
NAFCU MDI
Coastal Federal Credit Union August 2008 - Present
RBC 1993 - 2009
RBC Centura Bank July 1993 - September 2008
RBC Bank (USA) July 1993 - September 2008
RBC Bank 1995 - 2008
Skills
Banking, Commercial Banking, Commercial Lending, Consumer Lending, Credit, Credit Risk, Loan Origination, Loan Servicing, Loans, Mortgage Lending
Education
Lynchburg College 1980 — 1983
Master of Business Administration (M.B.A.), Management & Finance
Davidson College 1971 — 1975
Mathematics
Davidson College 1971 — 1975
Mathematics
Davidson College 1971 — 1973
Coastal Federal Credit Union November 2014 - Present
Skills
PMP, Data Center, Management, Information Technology, Project Management, Business Analysis, Program Management, Process Improvement, Vendor Management, Technical Writing, Data Analysis, IT Management, Change Management, Business Process..., IT Strategy, IT Operations, Talent Acquisition, Leadership
Education
Boston University 2009 — 2011
M.S., Computer Information Systems
Command and Control Systems Course 1995 — 1996
Graduation Certificate, Command and control principles, techniques and systems
Webster University 1993 — 1995
M.A., Management
The Basic School, United States Marine Corps 1988 — 1988
Certificate of Completion, Military Science, Passing
Northern Illinois University 1983 — 1987
B.S., Biology
Coastal Federal Credit Union April 2013 - Present
Coastal Federal Credit Union February 2011 - April 2013
RBC Bank July 2009 - March 2011
RBC Bank November 2008 - July 2009
RBC Centura September 2007 - October 2008
Skills
Credit, Banking, Commercial Lending, Loans, Strategic Planning, Fundraising, Public Speaking, Commercial Banking, Leadership, Event Planning, Customer Service, Marketing Communications, Management, Coaching, Marketing, Sales, Social Media, Team Building, Training
Education
Elon University 1991 — 1995
Leadership Durham
Vaughn International Studies Academy July 2014 - Present
PUC Schools July 2013 - July 2014
Endeavor College Prep, Middle School July 2012 - July 2013
UCLA TEP-Urban Educator Prep Program September 2011 - June 2013
YMCA of Greater Seattle January 2009 - September 2011
Association of Hole in the Wall Camps December 2010 - January 2011
Citizen Schools September 2008 - January 2009
Chapel Hill Kehillah August 2008 - January 2009
Coastal Federal Credit Union January 2008 - January 2009
Galena Interior Learning Academy August 2006 - May 2007
Skills
Curriculum Design, Volunteer Management, Tutoring, Teaching, Training, Microsoft Office, Coaching, Community Outreach, Nonprofits, Program Development, Public Speaking, Administration, Event Planning, Grant Writing, Fundraising
Education
University of California, Los Angeles 2011 — 2013
Master of Education (M.Ed.), Teacher Education and Professional Development, Specific Subject Areas
Carleton College 2002 — 2006
Bachelor of Arts`, Sociology/Anthropology
Carleton College 2002 — 2006
Bachelors Degree, Sociology/Anthropology/Education
Coastal Federal Credit Union August 2011 - Present
Coastal Federal Credit Union September 1987 - August 2011
Skills
Retail Banking, Loans, Credit, Banking, Small Business Lending, Credit Risk, Mortgage Lending, Commercial Banking, Financial Risk, Credit Cards, Credit Analysis, Commercial Lending, Consumer Lending, Risk Management, Customer Service, Loan Origination
Education
Campbell University 1981 — 1985
BS, Business Administration
Garner High School 1978 — 1981
Johns Hopkins University February 2013 - Present
Friends of Mat Silverman June 2009 - November 2014
Corporate Executive Board December 2012 - February 2013
AFL-CIO EFCU December 2005 - September 2011
Coastal Federal Credit Union 2003 - 2005
Skills
Accounts Payable, Accounting, General Ledger, Account Reconciliation, Journal Entries, Expenses, Accruals, Budget Monitoring, Budget Reconciliation, Internal Audit, Budgets, Invoicing, Software Documentation, Fixed Assets, Auditing, Microsoft Office, Analysis, Great Plains Software, Access, Leadership, Finance
Education
University of Maryland University College 2010 — 2012
Master of Business Administration, Business Administration
University of Maryland University College 2008 — 2009
B.S., Accounting
NC State University 2004 — 2005
Murray State University 2000 — 2001
Coastal Federal Credit Union
Skills
Risk Management, Business Development, Small Business Lending, Banking, Leadership, Strategic Planning, Customer Service, Sales, Credit, Process Improvement, Credit Cards, Credit Unions, Finance, Microsoft Excel, Credit Risk
Education
Blinn College
Coastal Federal Credit Union May 2010 - Present
Coastal Federal Credit Union August 1987 - May 2010
Southern States Cooperative August 1986 - July 1987
Southern States Cooperative July 1985 - August 1986
FCX June 1984 - July 1985
Skills
Banking, Customer Service, Credit, Loans, Leadership, Risk Management, Credit Risk, Credit Analysis, Finance, Process Improvement, Consumer Lending, Mortgage Lending, Management, Financial Analysis
Education
Campbell University 1980 — 1984
BA Business Administration, Business
Coastal Federal Credit Union February 2013 - Present
Coastal Federal Credit Union January 2011 - February 2013
Coastal Federal Credit Union April 2009 - December 2010
Coastal Federal Credit Union July 2005 - April 2009
Wells Fargo Financial December 2003 - July 2005
Skills
Banking, Credit, Loans, Mortgage Lending, Risk Management, Consumer Lending, Credit Unions, Loan Origination, Refinance, Credit Risk, Call Centers, FHA, Vendor Management, Team Building, Process Improvement, Business Analysis, Customer Service, Analysis, Leadership, Strategic Planning
Education
East Carolina University 2002 — 2003
MBA, Business Administration and Management, General
East Carolina University 1998 — 2002
BS, Business Administration
Coastal Federal Credit Union January 2013 - Present
Coastal Federal Credit Union January 2011 - December 2012
Skills
Loans, Credit, Banking, Risk Management, Financial Risk, Credit Analysis, Credit Risk, Underwriting, Customer Service, Microsoft Excel, Microsoft Office, Management, Finance, Sales, Consumer Lending
Education
James Madison University 1990 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General
IBM Learning Advisory ConsultantIBMJune 2014 - Present
IBM September 2013 - June 2014
IBM January 2011 - August 2013
MR S TAX SERVICES January 2011 - August 2011
Aerotek May 2010 - December 2010
Coastal Federal Credit Union January 2008 - February 2010
Coastal Federal Credit Union January 2008 - February 2010
Coastal Federal Credit Union May 2006 - January 2008
Skills
Access, Accounting, Auditing, Finance, Financial Reporting, Loans, Microsoft Excel, Outlook, Software Documentation, Credit, Customer Service, Credit Risk
Education
Wake Technical Community College 2011 — 2013
Associate's degree, Accounting
North Carolina State University 2007 — 2009
Cont Ed, Business Management/ Accounting
Rivers State University of Science and Technology 1999 — 2003
Bsc, Business Management
North Carolina State University
Accounting and Finance
Rivers State University of Science and Technology, Rivers State
Nigeria, Business Management
Wake Technical Community College
Associates, Applied Science, Accounting
Coastal Federal Credit Union October 2005 - October 2011
BJ's Wholesale Club 2001 - 2002
PT Bank Panin Tbk 1995 - 1998
Education
1992 — 1996
BA, Economics
Coastal Federal Credit Union July 2015 - Present
Coastal Federal Credit Union March 2014 - July 2015
Coastal Federal Credit Union January 2011 - March 2014
Coastal Federal Credit Union December 2002 - January 2011
Skills
Banking, Credit, Consumer Lending, Loans, Risk Management, Vendor Management
Education
Florida Southern College 1995 — 1998
Bachelor of Science, Business
Coastal Federal Credit Union November 2014 - Present
Education
Montreat College 2013 — 2015
Master of Science in Management and Leadership
North Carolina Wesleyan College 2011 — 2013
Business Admn
ECPI College of Technology 2007 — 2009
A.S, Networking and Security
North Carolina A&T State University 1991 — 1992
Computer Science
LGFCU Local Government Federal Credit Union February 2014 - Present
Coastal Federal Credit Union October 2007 - 2012
Skills
Consumer Lending, Credit, Commercial Lending, Credit Analysis, Banking, Credit Risk, Credit Unions, Loan Origination, Loans, Mortgage Lending, Portfolio Management, Risk Management, Small Business Lending, Underwriting
Education
Campbell University 2003 — 2005
MBA, Corporate Finance
Elon University 1997 — 2001
BS, Business Aministration
Charlotte Metro Federal Credit Union 2010 - Present
Coastal Federal Credit Union 2000 - 2010
Skills
Loans, Banking, Retail Banking, Consumer Lending, Mortgage Lending, Small Business Lending, Commercial Banking, Credit Analysis, Leadership Development, Credit Cards, Branch Management, Credit, Lines Of Credit, Debit Cards, Loan Origination, Executive Management, Credit Unions, Cross Selling, Home Equity Loans
Education
College of Charleston 1989 — 1992
BS, Psychology
Coastal Federal Credit Union July 1993 - Present
Skills
Banking, Loans, Mortgage Lending, Credit Analysis, Team Building, Credit, Credit Risk, Consumer Lending, Risk Management, Financial Risk, Commercial Lending, Small Business Lending, Customer Service, Leadership, Process Improvement, Microsoft Office, Management, Finance, Strategic Planning, Financial Analysis, Public Speaking, Training
Education
North Carolina Central University 1987 — 1991
BBA, Finance
Coastal Federal Credit Union July 2013 - Present
CUaware May 2011 - Present
Coastal Federal Credit Union January 2013 - July 2013
Coastal Federal Credit Union September 2009 - January 2013
Coastal Federal Credit Union September 2009 - January 2013
Coastal Federal Credit Union September 2007 - September 2009
Coastal Federal Credit Union January 2006 - September 2007
Coastal Federal Credit Union August 2005 - December 2005
Skills
Strategic Planning, Product Design, Project Management, Consumer Lending, Consumer Loan Servicing..., Policy Development, Compliance, Bankruptcy, Data Analytics, CUDE, Contract Review and..., Vendor Management, Industry Connections, Leadership, Credit Unions, Loans, Loan Origination, Banking, Credit, Team Building, Marketing, Policy, Finance, Time Management, Management, Mergers & Acquisitions, Executive Management, Financial Analysis, Credit Cards, Loan Servicing, Underwriting, Financial Risk, Refinance, Portfolio Management, Credit Analysis, Financial Services, Retail Banking, Risk Management, Sales, Credit Risk
Education
National Credit Union Foundation 2011 — 2011
Credit Union Developmental Educator, CUDE
North Carolina State University 2006 — 2009
MPA, Public Administration
University of North Carolina at Chapel Hill 2000 — 2004
BA, Political Science, Peace, War and Defense
Coastal Federal Credit Union September 2007 - Present
CUNA Mutual Group May 2004 - July 2007
SECU March 2002 - May 2004
BB&T June 2001 - February 2002
RBC Centura December 2000 - June 2001
Skills
Credit, Customer Service, Banking, Loans, Risk Management, Mortgage Lending, Underwriting, Commercial Lending, Call Centers, Consumer Lending, Credit Analysis
Education
East Carolina University 1995 — 2000
Exercise Physiology
Duke University Hospital October 2006 - Present
Coastal Federal Credit Union 2004 - 2006
Education
Meredith College 2011 — 2015
Music Performance
Coastal Federal Credit Union March 2007 - Present
Education
North Carolina Central University 1999 — 2003
BA, English / Education
Ayden Grifton High School 1995 — 1999
North Carolina Dept of Transportation December 1993 - Present
Coastal Federal Credit Union March 1990 - December 1993
WAKE MEDICAL CENTER April 1985 - March 1990
General Electric Mortgage Insurance April 1984 - April 1985
WakeMed March 1981 - April 1984
H.A. Goodson Construction August 1976 - March 1981
Skills
BC400 ABAP WORKBENCH, BC600 BUSINESS WORKFLOW, BC460 SAPSCRIPT FORM..., BC414 PROGRAMMING..., BC411 ADVANCED ABAP..., BC410 DEVELOPING USER..., BC490 ABAP PERFORMANCE..., ASAP91 SAP..., BC430 ABAP DICTIONARY, BC601 BUILD AND USE SAP..., BC420 DATA TRANSFER, BC412 ABAP DIALOG..., BC415 COMMUNICATION..., BC610 WORKFLOW..., BC425 ENHANCEMENTS AND..., COBOL, Performance Tuning, CICS, Mainframe, SAP Netweaver, SQL, Requirements Analysis, SAP ERP, ABAP, IDoc, SAP, Analysis
Education
Durham Technical Community College 1980 — 1983
Business Computer Programming
NCA&T State University 1972 — 1976
Bachelor of Science (BS), Political Science and Government
North Carolina Agricultural and Technical State University 1972 — 1976
BS, Political Science and Government
CommunityOne Bank July 2011 - Present
Capital Bank March 2006 - June 2011
Coastal Federal Credit Union September 2004 - March 2006
Moody, Williams and Roper, LLC September 2002 - September 2004
Capital Bank October 1999 - September 2002
Coastal Federal Credit Union April 1994 - September 1999
Education
North Carolina State University 1986 — 1989
BA, History
Peace College 1984 — 1986
AA
ATLANTIC ASSURANCE October 2002 - March 2003
Coastal Federal Credit Union July 1999 - February 2002
Dupaco Community Credit Union May 1992 - February 1999
Keys Federal Credit Union April 1989 - May 1992
Education
Liberty University 2009 — 2012
Business Management and Psychology
Clarke University
Associate, 1999 Business Management & Computer Information Systems (CIS)
Coastal Federal Credit Union September 2015 - September 2015
Coastal Federal Credit Union August 1978 - August 2015
Skills
Strategic Planning, Risk Management, Credit Unions, Banking, Mortgage Lending, Credit, Lotus Notes, Loans, Management
Education
Duke University - Fuqua School of Business 1989 — 1991
Master of Business Administration (MBA)
NC State University - BS Math Ed 1974 — 1978
Bachelor of Science (B.S.), Math Education
AICPA July 2012 - Present
Coastal Federal Credit Union January 2011 - July 2012
Coastal Federal Credit Union November 2006 - December 2010
Kroger September 1998 - September 2006
Skills
Excel, PowerPoint, Word, Customer Relations, Financial Analysis, Research, Banking Operations, Financial Accounting, Account Management, Staff Supervision, General Ledger, Federal Regulations, Accounts Payable, Account Reconciliation, Microsoft Excel, Microsoft Word
Education
Strayer University (DC) 2010 — 2012
MSAC, Controllership
Strayer University (DC) 2009 — 2010
MBA, Finance
North Carolina Central University 1998 — 2006
BBA, Finance
Coastal Federal Credit Union January 2014 - Present
Nations Lending Corportation December 2012 - June 2013
Wells Fargo Financial August 2011 - November 2012
Wells Fargo Home Mortgage Raleigh, NC August 2011 - November 2012
Wells Fargo MortgageRaleigh August 2011 - November 2012
Genworth Mortgage Insurance Raleigh April 2011 - August 2011
Wells Fargo MortgageRaleigh, NC June 2010 - January 2011
Wells Fargo MortgageRaleigh, NC January 2009 - March 2010
AESRaleigh, NC July 2009 - November 2009
Wachovia Mortgage/Wells Fargo MortgageRaleigh, NC May 2008 - July 2009
Skills
Loans, Mortgage Lending, Software Documentation, Access, Loan Origination, FHA, Refinance, Analysis, Accounts Payable, Loss Mitigation, Management, Customer Service, Microsoft Excel, Real Estate, Administrative..., FHA financing
Education
Kaplan University 2010 — 2012
Associate of Science (AS), Medical/Clinical Assistant
University of PhoenixRaleigh 2010 — 2011
Coastal Federal Credit Union May 2012 - Present
Skills
Banking
Education
Manchester University
Bachelor's degree, Business and Economics
USAA Senior Financial Foundations Specialist - New Member SolutionsUSAAJune 2012 - Present
AAA Carolinas 2010 - 2012
Coastal Federal Credit Union 2007 - 2009
Huntington National and Wachovia Banks 2004 - 2007
USAA 1991 - 2003
Education
Angelo State University
Bachelor's Degree
Coastal Federal Credit Union 2013 - Present
Coastal Federal Credit Union 2008 - 2013
Coastal Federal Credit Union 2004 - 2007
Coastal Federal Credit Union 2000 - 2004
Coastal Federal Credit Union 1999 - 2000
GE Capital 1997 - 1999
North Carolina Credit Union League 1995 - 1997
PNC 1990 - 1995
Skills
Banking, Credit, Customer Service, Risk Management, Credit Analysis, Loans, Management, Credit Risk, Leadership, Project Management, Finance, Financial Risk, Strategic Planning, Credit Cards, Commercial Banking, Process Improvement, Mortgage Lending, Business Analysis, Consumer Lending, Retail Banking, Sales Management
Education
Grove City College 1986 — 1990
Bachelor's degree, Business Administration and Economics
Coastal Federal Credit Union March 2014 - Present
Bank of America June 2013 - January 2014
Self Regional Healthcare November 2010 - February 2013
Skills
Microsoft Word, Customer Service, Motivated self-starter, Teamwork, Team Leadership, Banking, Healthcare, Data Entry, Microsoft Excel, Microsoft Office, PowerPoint, Hospitals, Cashiering
Education
Piedmont Technical College 2012 — 2013
Accounting Certificate, Accounting
Lander University 2005 — 2010
Bachelor of Science (BS), business emphasis healthcare management
Coastal Federal Credit Union August 2010 - Present
Coastal Federal Credit Union August 2010 - October 2011
Mechanics & Farmers Bank June 2008 - August 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, HTML, Social Media, Teamwork, Public Speaking
Education
Strayer University (NC) 2012 — 2013
Master's degree, Accounting
North Carolina A&T State University 2006 — 2010
Bachelor of Applied Science (BASc), Accounting
Coastal Federal Credit Union
Skills
Credit, Retail Banking, Consumer Lending, Banking, Loans, Credit Risk, Mortgage Lending, Financial Risk, Small Business Lending, Credit Cards, Customer Service
Education
Capella University 2013 — 2015
Master's Degree, Public Administration
Coastal Carolina Community College
Shaw University
Bachelor's degree, Business Administration and Management, General
Coastal Federal Credit Union May 2010 - Present
Skills
Customer Service, Financial Analysis, Strategic Planning, Team Building, Microsoft Office, Process Improvement, Leadership, Public Speaking, Microsoft Excel, Budgets, Sales Management, PowerPoint, Training, Management
Education
North Carolina Central University 1987 — 1991
Bachelor of Business Administration (BBA), Finance
Coastal Federal Credit Union November 2008 - June 2013
RBC Bank August 2007 - October 2008
Skills
Public Speaking, Theology, Biblical Studies, Leadership
Education
Reformed Theological Seminary 2013 — 2016
Master of Divinity (M.Div.)
Heritage Bible College 2002 — 2006
Bachelor's degree, Religious Education
Coastal Federal Credit Union Head tellerFAIRWINDS Credit Union1995 - September 2004
Skills
Banking, Credit, Loans, Credit Analysis, Mortgage Lending, Credit Risk, Risk Management, Commercial Banking, Consumer Lending, Financial Risk, Retail Banking, Portfolio Management
Education
Harford Community College 1990 — 1992
Bus
Coastal Federal Credit Union July 2012 - Present
Wells Fargo September 2009 - May 2012
Liz Claiborne Shoes September 2007 - August 2009
Education
Appalachian State University
Bachelor of Science (B.S.), Business Administration and Management, General
Coastal Federal Credit Union November 2011 - Present
Golden Corral January 2010 - November 2011
Skills
Banking, Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Time Management, Outlook, Leadership
Education
Appalachian State University 2006 — 2009
Bachelor of Arts (B.A.), Psychology