Experience
Pasco County Government  November 2013 - Present
Geek Squad  February 2012 - November 2013
Geek Squad Academy   April 2011 - February 2012
Geek Squad  November 2009 - April 2011
Geek Squad  October 2008 - November 2009
Geek Squad  July 2006 - October 2008
Geek Squad  October 2005 - July 2006
ACCENT Marketing  October 2004 - April 2005
Coffee Beanery   April 2003 - October 2004

Skills
Microsoft Certified..., Microsoft Certified..., Apple OS, Server+, A Certified, CompTIA A Certification, Computer Repair, Laptops, Windows 7, Windows Vista, Counterintelligence, Hardware, Windows, Windows Server, OS X

Education
DeVry University   2010 — 2012
Bachelor's degree, Technical Management

Experience
Starbucks Coffee Company  May 2007 - January 2012
Starbucks Coffee Company  October 2002 - May 2007
Coffee Beanery   January 2002 - October 2002
Coffee Beanery   January 2000 - January 2002
Oak Tree Digital   May 1996 - January 2000
Meijer  1985 - 1995

Skills
HTML, CSS, JavaScript, Wordpress, Perl, Training, Customer Service, Network Administration, Technical Support, Leadership, Strategic Hiring, Staff Development, Profit and Loss, Flash, Database Administration, Adobe Fireworks, Java, Inventory Management, Store Management, Retail, Loss Prevention, Management, Profit, Web Administration, Multi-Unit Leadership, Responsive Web Design, Thesis Framework, Adobe Dreamweaver, Driving Results, Merchandising, Web Design, Web Development, Google Adwords, Google Analytics, PHP, MySQL, Sales Management, Team Building, Customer Satisfaction, Team Leadership, Income Statement, Time Management, Social Networking, WordPress, Dreamweaver, Employee Training, Computer Hardware, P&L Management, OS X, Website Development

Education
Baker College of Flint   2011 — 2014
Web Development, 4.0 GPA

University of Michigan-Flint   1987 — 1991
Computer Science

Experience
Ancestry.com  September 2014 - March 2015
Interactive Media Operation   August 2008 - December 2014
The National Archives  December 2013 - September 2014
Duchesne High School  February 2013 - May 2014
Special School District of St. Louis County  November 2012 - November 2013
Midwest Valet Parking   July 2012 - November 2012
School Sisters of Notre Dame  August 2011 - May 2012
Lindenwood University  August 2007 - September 2009
Coffee Beanery   June 2004 - April 2006

Skills
HTML, CMS, CSS, Camera Operator, Video Production, Video Editing, Photoshop, Dreamweaver, Web Content Management, Computer Maintenance, WordPress, SEO, Adobe Creative Suite, Web Standards, Web 2.0, Website Development, Technical Support, User Interface, Front-end, Analysis, HTML 5, Google Analytics

Education
Lindenwood University   2013 — 2014
Master of Technology (M.Tech.), Managing Information Technology

COMPTIA A+

Lindenwood University   2007 — 2011
BA, Interactive Media and Web Design

Guilderland High School   2002 — 2006
Diploma

Experience
FirstService Residential in California  February 2015 - Present
Prestige Autotech Corp   February 2013 - February 2015
Discounted Wheel Warehouse   February 2012 - February 2013
Coffee Beanery   December 2009 - January 2012
RAD Infotech   September 2005 - August 2009
ASUCR Student Exchange   September 2008 - June 2009

Skills
Cash Management, Inventory Management, Food, Espresso, Customer Service, Restaurants, Merchandising, Hiring, Excel, Scheduling, Word, Customer Relations, Cost, Advertising, Marketing Strategy, Microsoft Word, Microsoft Excel, Training, PowerPoint, Management, Sales, Microsoft Office, Budgets, Analysis, Strategic Planning, Marketing, Finance, Customer Retention

Education
University of California, Irvine   2014 — 2016
Master of Business Administration (M.B.A.)

University of California, Riverside   2005 — 2010
B.A., Business Economics

Experience
Excel Industrial Electronics   February 2012 - Present
IDS, Inc  June 2005 - February 2012
Coffee Beanery   April 2004 - April 2005

Skills
Automation, Electronics, Variable Frequency..., Servo, Customer Service, PLC, Motion Control, International Sales, Process Control, Industrial Control, Sales Management, Production Managment, Process Improvement, Soldering, Percussion, Sound Editing, Time Travel, Troubleshooting, Electrical Controls, Allen Bradley, Material Handling, Control Systems Design

Education
Oakland Community College

Experience
Stone Mountain Park  November 2013 - October 2014
Shake Shack  August 2014 - August 2014
Fresh To Order, (f2o)   October 2013 - June 2014
CarePlus Home Health, Inc.   July 2013 - February 2014
Coffee Beanery   August 2013 - October 2013
Itineris  January 2013 - July 2013
AirTran Airways  May 2012 - February 2013
Year Up  2012 - 2013

Skills
Customer Service, Data Entry, Microsoft Excel, Microsoft Office, Call Centers, Process Improvement, Filing, Troubleshooting, Windows, Business Analysis, Windows 7, Team Leadership, Analysis, SharePoint, Management, Customer Satisfaction, Software Documentation, System Administration, Outlook

Education
Dekalb Technical College   2014 — 2016
Associate's Degree, Criminal Justice/Law Enforcement Administration, 3.0 GPA

Year Up   2012 — 2013

Arabia Mountain High   2006 — 2011
High School Diplomia

Experience
Maxwells Tavern   March 2014 - November 2014
Red Robin  November 2013 - February 2014
Gap Inc./Old Navy   February 2013 - November 2013
Cactus Restaurant  February 2012 - May 2013
Jetro Restaurant Depot  July 2011 - May 2012
Marshalls Distribution Ctr  February 2011 - July 2011
Coffee Beanery   April 2010 - July 2011
Hudson County Community College  September 2010 - May 2011

Education
Saint Peter's University   2013 — 2017
Bachelor's Degree, Criminal Justice, B

Experience
Shyler Engel, PLLC   March 2015 - Present
Shelby Paint & Decorating   September 2007 - February 2014
T.W. Hallett   May 2006 - September 2007
Coffee Beanery   August 2004 - May 2006

Skills
Sales Operations, Paint, Customer Service, Inventory Management, Coatings, Problem Solving, Architectural Coatings, Critical Thinking

Education
Macomb Community College   2011 — 2015
Engineering

Experience
Omnex Inc  January 2013 - Present
GENPACT  March 2013 - January 2014
JCPenney  September 2008 - March 2013
Coffee Beanery   May 2009 - July 2009

Skills
Small Business Online..., Website Promotion, Local Advertising, Organization, Social Networking, Advertising, CRM, Media Relations, Social Media, Marketing, Sales, SEO, Management, Blogging, Administrative..., Customer Service, Event Planning, Facebook, Microsoft Word, Time Management, Outlook, Teamwork, Microsoft Office, PowerPoint, Leadership, Public Speaking, Microsoft Excel, Team Leadership, Team Building, Coaching

Education
University of Michigan-Flint   2004 — 2009
Bachelor of Business Administration (BBA), Marketing

Experience
New York Public Interest Research Group (NYPIRG)   September 2007 - Present
Environmental Leadership Program  May 2011 - Present
New York Public Interest Research Group (NYPIRG)   April 2007 - August 2007
New York Public Interest Research Group (NYPIRG)   January 2007 - May 2007
NYC Department of Education  June 2006 - January 2007
New York Public Interest Research Group (NYPIRG)   August 2004 - June 2006
New York Public Interest Research Group Fund, Inc   2001 - 2006
Mohonk Mountain House  May 2005 - August 2005
Coffee Beanery   September 2003 - April 2004
Eastern Mountain Sports  September 2003 - April 2004

Skills
Grassroots Organizing, Public Policy, Editing, Policy Analysis, Coalitions, Community Outreach, Fundraising, Politics, Public Speaking, Community Organizing, Nonprofits, Social Media, Event Planning, Facebook, Community Development, Press Releases, Data Analysis, Volunteer Recruiting, iPhoto, Organization, Volunteer Management, Political Campaigns, Event Management, Media Pitching, Lobbying, Non-profits, Grassroots Advocacy, Grassroots Outreach, Public Awareness..., Volunteer Coordinating, Staff Training, Staff Supervision, Policy/Procedure..., Lesson Planning, Coalition Building, Grant Preparation, Entertainment Booking, Office Administration, Digital Photography, iMovie, Communications, New Media, Editorial, Media Pitches, Community Management, Writing, Proofreading, Copy Editing, Meeting Planning

Education
State University of New York at Albany   2000 — 2003
B.A., Linguistics and Cognitive Science

Charles University in Prague   2002 — 2002
Czech Language

Gymnazium Pisek   1999 — 2000

Palmyra-Macedon High School   1995 — 1999
Regents Diploma With Honors

Experience
---0---   May 2014 - Present
WDOC   October 2009 - April 2011
TARGET  December 2007 - November 2008
Coffee Beanery   January 2007 - October 2007

Skills
Non-fiction Writer, Creative Writing, Online Research, American History, World History, Religious Studies, Psychology, Adult Education, Special Education, Secondary Education, Management, General Management

Education
The University of Texas at Dallas   1995 — 1997
Bachelor of Arts (B.A.), English Language and Literature, General

The University of Texas at Dallas   1995 — 1997
Bachelor of Arts (B.A.), European History

Dallas County Community College   1993 — 1995
Associate of Arts and Sciences (A.A.S.), International/Global Studies

Southern Methodist University   1981 — 1983
Associate of Science (A.S.), Psychology

Experience
Elk Valley Health Services a wholly owned subsidiary of Critical Homecare Solutions, Inc.   June 2012 - August 2012
Coffee Beanery   May 1994 - August 1998

Education
Chattanooga State Community College   2009 — 2011
LVN

Experience
Fidessa  June 2015 - Present
University of Michigan Computer Showcase  March 2015 - Present
Huntington Woods Pools and Spas   May 2013 - June 2015
Coffee Beanery   2009 - 2012

Skills
C++, C, Java, Python, TCL, SQL, JavaScript, Verilog, Matlab, XML, Unix, Algorithms, Data Structures, Software Development, Android Development, Object Oriented Design, Customer Service, Microsoft Office, Calculus

Education
University of Michigan College of Engineering
Computer Science

Experience
Bernie 2016  August 2015 - Present
Sunshine Acres Nursery and Gardens   June 2015 - Present
U.S. Senator Bernie Sanders   January 2015 - June 2015
Grazers   September 2014 - March 2015
Vermont Democratic Party  August 2014 - November 2014
Bittersweet Farm of Vermont   May 2014 - September 2014
Starbucks  July 2013 - May 2014
Coffee Beanery   November 2012 - July 2013
Hudak Farm   July 2011 - July 2012
Johnson State College Library   August 2011 - December 2011

Skills
Customer Service, Inventory Management, Microsoft Office, Food, Microsoft Excel, Microsoft Word, PowerPoint, Food & Beverage, Time Management, Cooking, Retail, Teamwork, Cashiering, Telephone Skills, Public Speaking, Research, Cpr Certified, Social Media

Education
University of Vermont   2015 — 2017
Political Science

Johnson State College   2011 — 2012
Environmental Science and Political Science

Experience
House of Cheatham   June 2015 - Present
Spelman College Residency   September 2013 - Present
Spelman College  August 2014 - May 2015
Girls Inc.  May 2013 - August 2013
Coffee Beanery   October 2011 - October 2012

Skills
Nonprofits, Community Outreach, Research, Fundraising, Volunteer Management, Public Speaking, Teaching, Youth Development, Leadership, Healthcare

Education
Spelman College   2013 — 2017
Bachelor of Science (BSc), Chemistry

Spelman College   2013 — 2017
Chemistry

Experience
Coffee Beanery   July 2014 - Present
Coffee Beanery   January 2008 - July 2014
Coffee Beanery   November 2006 - June 2009

Skills
Marketing Strategy, Marketing, Customer Service, Social Media Marketing, Digital Marketing, Event Planning, Online Marketing, Email Marketing, Event Management, Social Media, Retail, Brand Management, Advertising, Marketing Management, Marketing Communications, B2B, Direct Marketing, Online Advertising

Education
University of Michigan-Flint   2001 — 2004

Flint Southwestern Academy   1996 — 2001

Experience
Simon's Agency, Inc.   December 2014 - July 2015
Padcare (Home Again)   February 2012 - July 2014
Allen Sound (Whirlin' Discs) & various radio stations   October 2006 - August 2013
Toomey Residential   December 2007 - January 2012
Self-Employment Freelance Work  September 2005 - November 2007
Marshall Field's (Macy's)   November 2003 - September 2005
Coffee Beanery   October 2001 - October 2002
KB Toys  September 2000 - August 2001
KHMX FM   1992 - 1992

Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Sales, Outlook, Marketing, Event Management, Business Analysis, Process Improvement, Strategic Planning, Employee Benefits, Public Relations, Mutual Funds, Coaching

Education
Wayne State University   1997 — 1999
Bachelor's Degree, Public Relations, Advertising, and Applied Communication

Specs Howard School of Media Arts   1993 — 1993
Certificate of Completion, Radio and Television

Experience
Retired  March 2001 - December 2010
W.L. Gore & Associates   January 1978 - June 2003
Coffee Beanery   April 1994 - February 2003

Skills
Marketing, Management, Event Planning, Social Media, Fundraising, Newsletters, Employee Benefits, Public Speaking, Strategic Planning, Human Resources, Social Media Marketing, Retail, Nonprofits, Public Relations, Accounting, Marketing Strategy, Event Management, Marketing Communications

Education
Northern Illinois University   1966 — 1968

Experience
Winrock International  May 2012 - Present
DHS Division of Community Service and Nonprofit Support   June 2011 - May 2012
UALR  July 2010 - June 2011
AmeriCorps  July 2009 - July 2010
Department of Finance and Administration  November 2008 - May 2009
Peace Corps  June 2006 - June 2008
Flake Wilkerson Market   June 2005 - June 2006
GEOS Language Institute  October 2004 - April 2005
Coffee Beanery   July 2004 - September 2004
Club Med  November 2003 - May 2004

Skills
English, Research, Fundraising, Spanish, International..., Leadership, Program Management, Nonprofits, Strategic Communications, Microsoft Office, Project Management, Project Planning, Teaching, Program Development, Community Outreach, Community Development, Grant Writing, Public Relations, Program Evaluation

Education
University of Arkansas at Little Rock   2010 — 2012
MA, Public Administration/ Non Profit Mgt

The University of Arkansas at Little Rock
Bachelor of Arts, Radio / TV / Film

Stephens College   1998 — 2000

Experience
Kindful   January 2014 - Present
Apple, Inc  September 2010 - January 2014
Apple, Inc  August 2010 - January 2014
Brentwood Baptist Church  January 2009 - February 2011
Coffee Beanery   January 2003 - January 2009

Skills
Management, Goal Oriented, Apple, Customer Experience, Product Management, Employee Management, Customer Service, Customer Relations, Customer Retention, Customer Focus, Mentoring, Apple iOS, Mac OS X, Workshop Facilitation, Facilitations, Driving Results, OS X, iOS, Sales Operations, Customer Satisfaction, Sales, Keynote, Time Management, Retail, iWork, iLife, Training, Leadership, Employee Training, Social Networking, Teamwork, Action Oriented, Team Building, People Development, Retail Sales, Inventory Control, iPhoto, Visual Merchandising, iPhone, Loss Prevention

Education
Belmont University   2004 — 2008
BBA, Business, Management, Marketing

Brentwood Academy   1997 — 2004

Experience
Co-Owner Coffee Beanery Lake Charles   January 2015 - Present
Pacific Sunwear  June 2011 - January 2014
Coffee Beanery   January 2007 - June 2013
CSG Enterprises   June 2001 - 2009
Cingular Wireless  November 1998 - June 2003

Skills
Marketing, Sales, Public Relations, Customer Service, Sales Management, Marketing Strategy, Property Management, Team Building, New Business Development, Strategic Planning, Direct Sales, Social Media, Account Management, Advertising, Social Media Marketing, Budgets, Marketing Communications, Event Planning, Retail, Leadership, Management, Contract Negotiation, Small Business, Online Marketing, B2B, Event Management, Training, Social Networking, Start-ups, Business Planning, Negotiation, Customer Satisfaction, Team Leadership, Marketing Management, Hospitality, Market Planning, Direct Marketing, Product Management, Microsoft Office, Real Estate, Cold Calling, Purchasing, Forecasting, Sales Process, Fundraising, Recruiting, Trade Shows

Education
McNeese State University   1992 — 1996
Marketing

Experience
Athleta  October 2013 - Present
Zingerman's  August 2012 - October 2013
Eastern Michigan University  May 2012 - August 2012
Coffee Beanery   October 2008 - January 2010
Harper Hospital  August 2005 - June 2007

Skills
Customer Service, Communication, Leadership, Cpr Certified, Fax, PowerPoint, Research, Microsoft Excel, Outlook, Training, Social Media, Copying

Education
Ross Medical Education Center-Ann Arbor   2013 — 2014
CPht, Pharmacy Technician/Assistant

Henry Ford Community College   2008 — 2010
A.A.S, Biology

Experience
Visions Spa Salon  August 2012 - Present
Office Max  2003 - 2010
Sharper Image  2001 - June 2003
Coffee Beanery   January 1998 - January 2001

Skills
Sales, Management, Customer Service, Employee Training, Time Management

Education
Harrison High School
High School Diploma

Ashworth College
Business Management

Oakland Community College
Associate's, Liberal Arts

Experience
The Stand Gastro-Bistro   August 2013 - January 2014
Coffee Beanery   September 2007 - September 2013
Main Art Theatre   August 2011 - June 2013
Bastone Brewery  August 2012 - January 2013
Starbucks  April 2008 - February 2010

Skills
Sales, Customer Service, Efficient, thorough,..., Friendly, outgoing, and..., Experience in..., Proficient in Microsoft..., Type 60 words per..., Open Table, Squirrel POS, OrdyX POS, Aloha POS, Customer Support, Independent Film, Specialty Coffee, Hosting Services, Server, Customer Experience

Education
Wayne State University   2006 — 2015
Bachelor of Arts (BA), English Language and Literature

Oakland Community College   2006 — 2006
French Language and Literature

Experience
Barnes & Noble  August 2012 - Present
Bed Bath & Beyond  September 2005 - August 2012
Coffee Beanery   August 2001 - October 2005

Skills
Retail, Merchandising, Customer Service, Visual Merchandising, Store Management, Loss Prevention, Microsoft Office, Inventory Management, Microsoft Word, Microsoft Excel, Social Media, PowerPoint, Retail Sales, Cashiering, Inventory Control, Facebook, Event Planning, Sales, Data Entry, Store Operations, Shrinkage

Education
Cleveland State University   2010 — 2013
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs

Lorain County Community College   2007 — 2009
Associate of Arts (A.A.), Communication, Journalism, and Related Programs

Westlake High School   2001 — 2005
High school diploma, General Education

Experience
Genova Products  February 2007 - Present
Coffee Beanery   June 1996 - February 2007

Education
Saginaw Valley State University   1989 — 1993
Bachelor of Business Administration (BBA), Accounting