Collections Company
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Collections Employees
Collections June 2010 - Present
Lenscrafters September 2003 - Present
Lenscrafters September 2003 - June 2010
Skills
Retail, Coaching, Microsoft Office, Event Planning, Social Media, Marketing Strategy, Social Media Marketing, Online Marketing, Customer Satisfaction, PowerPoint, Team Leadership
Education
Southwestern Law School 2014 — 2016
Juris Doctor (J.D.)
Thomas Jefferson School of Law 2013 — 2014
Juris Doctor (J.D.)
CSUN 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Collections 2010 - Present
Skills
Process Improvement, Customer Service, Microsoft Excel, Microsoft Office, Team Building, Leadership, Management, Sales, Strategic Planning, Call Centers, Team Leadership, Microsoft Word, Time Management, Coaching
Education
Kaplan University-Lincoln Campus 2006 — 2008
Associate of Science (A.S.), Medical
Collections September 2011 - Present
LuSid Records February 2007 - Present
MRS BPO, LLC September 2011 - August 2013
Skills
Microsoft Word, Windows, Writing, Creative Writing, Android, Acting, Broadcast, Small Business, Microsoft Office, Microsoft Excel, Leadership, Operations Management, Music Production, Music Industry, Studio Recording, Recording, Record Labels, Pro Tools, Logic Pro, Digidesign, Video Production, Multi Tasking, Online Advertising, Advertising, Department Budgeting, Singing, Client Rapport, Organization, Post Production, Producing, Apple, iPhone, iPhoto, Keynote, Apple Numbers, Social Networking
Education
Berklee College of Music
Music Production, Music Theory and Composition
Capella University 2013 — 2015
Psychology
Salem Community College 2003 — 2005
Associate of Arts (AA)
Audrey Niffenegger June 2011 - Present
Exhibitions 2008 - 2014
Press/Reviews 2000 - 2014
Collections January 1997 - September 2013
Teaching Experience 2008 - 2013
Freelance Experience 2005 - 2011
Exhibitions (1997-2007) 1997 - 2006
Other Professional Experience August 1995 - April 2003
Skills
Illustration, Printmaking, Letterpress, Bookbinding, Hand Papermaking, Painting, Sculpture, Creative Writing, Digital Illustration, Flash Animation, Adobe Illustrator, Print Design, InDesign, Photoshop, Fireworks, Dreamweaver, Adobe Acrobat, MS Office Suite, PowerPoint, Retail Sales, Barista, Book Seller, Customer Service, Receptionist Duties, Office Management, Fine Art, Illustrator, Museums, Animation, Photography, Microsoft Office, Art, Layout, Adobe Creative Suite, Art Exhibitions
Education
Columbia College Chicago 2006 — 2009
MFA, Interdisciplinary Book and Paper Arts
University of Illinois at Chicago 1997 — 1998
BFA, Studio Arts
William Rainey Harper College 1994 — 1996
AA; Associates, Arts; Art program
Access Recovery Solutions, LLC December 2010 - Present
Collections January 2005 - Present
2003-2005Gulf Coast Community College January 2003 - Present
CD Billing & Collections July 2000 - Present
Eastern Industries January 2000 - January 2003
Happy Days Child Care January 1998 - January 2000
Skills
CD Billing &..., Medical Terminology, Medical Billing, Medical Records, Medical Coding, Advertising
Education
Gulf Coast State College
AA, Pre- Business Administrator (BUS
Collections 2015 - 2015
Primary Financial Services 2012 - 2014
Pentagroup Financial 2007 - 2012
Skills
Process Improvement, Team Building, Project Management, Operations Management, Leadership, Analysis, Vendor Management, Management, Strategic Planning, Call Centers, Customer Service, Risk Management
Education
Hilbert College
Medford Direct November 2012 - Present
Galil Importing 2012 - 2012
USM Maintenance January 2005 - January 2009
Whelan's International January 2002 - January 2005
Whelan's International 2002 - 2005
Brentwood Pain & Rehabilitation January 2000 - January 2002
COLLECTIONS January 1999 - January 2000
Family Residences Essential Enterprises January 1997 - January 1999
Skills
Data Entry, Accounts Payable, Invoicing, Spreadsheets, Filing, 10 Key, Microsoft Word, Outlook, Social Networking, Account Management, Switchboard Operator, Collections, Clerical Work, Bartending, Hosting, Nursing Care, Customer Service, Event Planning, Teamwork, Team-oriented, Pharmacy Technicians, Accounts Receivable, Organization, Bookkeeping, Facebook, OTC, Product Marketing, Pharmaceutical Sales, Product Development, Corporate Events
Education
Bartender's Academy 2011 — 2011
Certification, Mixology
Central Islip Senior High School
Eastern Suffolk BOCES Technical Center
NYIT
Now is Gone July 2011 - Present
DialAmerica February 2007 - May 2009
American Dairy Queen January 2000 - November 2001
Collections 1989 - 1990
Collections 1989 - 1990
Skills
Editing, Creative Writing, Books, Blogging, Social Media Marketing, Copy Editing, Proofreading, Fiction, Social Media, Social Networking, Published Author, Publicity, Teaching, Facebook, Public Speaking, Content Development, Publishing, Press Releases, Newsletters, Ebooks, Web Content, Editorial, Copywriting, Content Strategy, Journalism, Online Marketing, Newspapers, Magazine Articles, Online Advertising, Freelance Writing, Online Publishing, Web Content Management, Fact-checking, Publications, Non-fiction, Ghostwriting, Fiction Writing, Short Stories, Content Writing, Travel Writing, Text Editing, Grammar, Feature Articles, Literature, Creative Writer, Poetry, Magazines, SEO, Storytelling
Education
NDSU, Fargo, ND 1994 — 1996
Mass Communication/Media Studies
Montana State University-Bozeman 1988 — 1989
English Language and Literature/Letters
Express Scripts September 2011 - Present
Accredo Health, An Express Scripts Co. March 2010 - October 2011
TechHealth, INC October 2007 - January 2009
TechHealth, INC January 2007 - January 2009
Collections January 2007 - September 2007
PMSI (Subsidiary of Amerisource Bergen) 2002 - 2007
Bernard Haldane Associates 2002 - 2007
Gulfshore Collision Centers, Inc December 2000 - March 2002
Oxford Health Plans November 1997 - December 2000
Skills
SQL database design, Financial Analysis, Reporting & Analysis, Managed Care, Medicare, Problem Solving, SQL, People Skills, Workers Compensation, Contract Negotiation, Healthcare, Pharmacy, Management, Pharmacy Benefit..., Forecasting, Accounts Receivable, Insurance, Access, Medicaid, Auditing, Payroll, Budgets, Invoicing, Accounting, Finance, Process Improvement, Project Management, Accounts Payable, Claim, Time Management
Education
University of Puerto Rico 1982 — 1986
BS, Major in Management, minor in HR
Heywood Hospital & Athol Memorial Hospital &Heywood Medical Group June 2001 - Present
Heywood Healthcare Systems & Heywood Medical Group June 2001 - Present
Heywood Healthcare Systems (Heywood, Athol Hospitals and Heywood Medical Group) January 2001 - Present
Cambridge Health Alliance January 2000 - June 2001
Bureau of Medical Economics October 1989 - January 1999
Collections January 1995 - January 1996
Medical Bureau of Economics January 1989 - January 1995
Leominster Hospital January 1981 - January 1989
Nashoba Hospital January 1985 - January 1987
Skills
Healthcare, Hospitals, Revenue Cycle, HIPAA, Physician Relations, EMR, Healthcare Information..., Meditech, EHR, Medicare, Patient Safety, Healthcare Consulting, Medicaid, Clinical Research, Case Managment, Managed Care, Revenue Cycle Management, Patient Financial..., Charge Master, Nursing, PACS, Certified in all areas..., Home Care, CDIS, Case Management Services, Corporate Compliance, Case Management, Healthcare Industry, Acute Care, Inpatient, Leadership, Performance Improvement, Quality Improvement, Management, Medical Billing, BLS, Physician Billing
Education
Nicholls State University 1976 — 1978
Business Admin
Collections January 2014 - Present
Kelly Services January 2008 - January 2014
Kennewick School District November 2007 - December 2007
Watco December 2006 - September 2007
Moose Lodge #482 September 2005 - September 2006
Washington Women's Bowling Association June 1995 - June 2006
Boise Inc. 1990 - 1995
Skills
Proficient in MS Office..., Computer Graphics, Filing, Data Entry, Office Administration, Telephone Skills, High Organizational..., Human Resources, Office Management, Employee Relations, Fax, Payroll, Policy & Procedures, Employee Training
Education
Sandpoint High School, Sandpoint, Idaho
Diploma
Columbia Basin College, Pasco, WA 1987 — 1989
Associate of Arts and Sciences (AAS), Computer Science
University of Idaho
Bachelor of Science (B.S.), Home Economics, Clothing, Textile & Design
Wells Fargo June 2015 - Present
Wells Fargo March 2015 - June 2015
Wells Fargo December 2012 - March 2015
Collections February 2010 - December 2012
Pinnacle Financial Group, Inc. March 2006 - February 2010
AllianceOne 2003 - 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Budgets, Sales, Credit, Accounts Receivable, Time Management, Call Center, Windows, Credit Cards, Skip Tracing, Problem Solving, Outlook, Process Improvement, Loans, Financial Analysis, Accounts Payable, Call Centers, Access, Team Building, Collections, Banking, Leadership, Finance, Customer Retention, Negotiation, Credit Risk, Coaching, Credit Analysis, Financial Services, Customer Experience, Management, Relationship Management, Public Speaking, Risk Management, Consumer Lending, Marketing, CRM
Education
Patten University 2015 — 2016
Going for Bachelors in Management and Leadership (Estimated graduation date fall 2016), Business/Managerial Economics
Brown College 2003 — 2003
General College Credits, Criminal Justice/Law Enforcement Administration
Collections 2013 - Present
Skills
Legal Research, Litigation, Legal Writing, Corporate Law, Civil Litigation, Legal Assistance, Courts, Westlaw, Employment Law, Mediation, Motions, Microsoft Office
Education
University of Hawaii at Manoa 2002 — 2006
Christenson Chevrolet, Inc. February 2015 - Present
Omega Surgical Supply Inc October 2011 - November 2014
Omega Surgical Supply Inc. October 2011 - November 2014
Collections 2002 - 2011
Skills
Sales Management, Medical Devices, Product Launch, Sales, Product Development, Product Management, Account Management, New Business Development, Cross-functional Team..., Management, Sales Operations, Web Design, QuickBooks, Microsoft Word, Microsoft Excel, HIPPA, Accounts Payable &..., Timesheets, Spreadsheets, Customer Service, Late Stage Collections, Healthcare, Hospitals, Strategic Planning
Education
Florida State College at Jacksonville 1989 — 1991
Business/Commerce, General
Valparaiso High School 1985 — 1988
High School, General Studies, 12
Times Media Group April 2015 - Present
City of Minneapolis - Community Planning and Economic Development June 2014 - August 2014
University of Minnesota Bookstore April 2013 - January 2014
Collections May 2011 - August 2013
Guyana Power & Light Inc. June 2010 - August 2010
Skills
Work well with others..., Great written and..., Able to view problems..., Microsoft Excel, Microsoft Word, PowerPoint, Stata, Strategic Planning, Market Analysis, Research, Marketing Communications, International Trade, Proofreading, Statistics, Balance Sheet, Adaptability, High Achiever, Positivity, Restoration, Arranging, Enthusiast, Social Skills
Education
University of Minnesota-Twin Cities 2011 — 2014
Bachelor's Degree, Economics and a minor in Mass Communications (Strategic Communications)
School of the Nations (Sixth Form) 2009 — 2011
High School, Economics, Business/Managerial Economics, Business, Law, Cambridge Advanced Levels
Queen's College 2004 — 2009
High School
Jenks Police Department July 2014 - Present
Crystal Pools, Inc June 2008 - August 2012
Amber Waves, LLC November 2006 - June 2008
Collections July 2006 - November 2006
Family & Children's Services May 2006 - June 2006
Harry Hines Trading September 2003 - August 2005
Sales October 2001 - May 2003
Skills
Data Entry, Accounts Payable, Accounts Receivable, Invoicing, QuickBooks, Payroll, Telephone Skills, Microsoft Excel, Customer Service, Microsoft Word, Accounting, Purchasing, Sales, Filing, Fax, Shipping, Retail, Real Estate Development, Process Improvement, Finance, Contract Negotiation, Training, Time Management, Bookkeeping, New Home Sales, Access, Process Scheduler, Real Estate, Property, Inventory Management, Financial Analysis, Rentals, Credit, Residential Homes, Management, Leadership, Outlook, PowerPoint, Property Management, Commercial Real Estate, Investment Properties, Leases, Microsoft Office, Real Estate Transactions, Spreadsheets
Education
Charles Barnes 2012 — 2012
Real Estate License, Real Estate
Bacone College 2005 — 2006
Bixby High School 1999 — 2001
High school diploma
RBC Royal Bank May 2009 - Present
RBC Royal Bank 1978 - 2011
Collections 2009 - 2010
RBC 1978 - 2010
RBC Royal Bank 1978 - 2010
Royal Bank April 1999 - May 2009
RBC 2007 - 2009
RBC Royal Bank 1978 - 2009
RBC Royal Bank 2000 - 2005
RBC 1997 - 1999
Skills
Banking, Collections, Retail Banking, Credit Risk, Credit, Credit Cards, Risk Management, Fraud, Cards, Operational Risk, Credit Analysis, Loans
Education
Concordia University 1975 — 1978
Languages
Vanier College 1975 — 1977
DEC, Language Arts
JFK
ARYZTA LLC ( Otis Spunkmeyer) March 2014 - Present
Otis Spunkmeyer LLC April 2010 - Present
Bay Area News Group March 2008 - Present
BAY AREA NEWS GROUP INC March 2008 - June 2009
Collections August 2004 - June 2007
MODUSLINK/Saleslink/iLogistix May 2002 - June 2007
Moduslink/iLogistics May 2000 - June 2007
ModusLink 2002 - 2007
Collections May 2000 - July 2004
XYAN CORPORATION August 1999 - April 2000
Education
Centro Escolar University
Bachelor of Science; Master, Commerce; Banking and Finance; Business Administration
Centro Escolar University 1978 — 1982
JPMorgan Chase October 2000 - Present
JPMorgan Chase January 2000 - Present
AVP January 1998 - January 2000
MBNA Marketing Systems January 1997 - January 2000
MBNA 1992 - 2000
Direct Promotions January 1997 - January 1998
Acquisition and Line January 1994 - January 1997
MBNA of America January 1991 - January 1997
Credit Authorizations January 1993 - January 1994
Collections January 1991 - January 1993
Education
University of Delaware 1988 — 1993
University of Delaware - Lerner College of Business and Economics 1989 — 1992
University of Delaware
B.S, Economics
Common Collection Agency 1997 - Present
Collections 1985 - 2009
Skills
Credit, Risk Management, Portfolio Management, Credit Risk, Banking, Credit Analysis, Loans, Financial Analysis, Strategic Planning, Financial Risk, Process Improvement, Credit Cards, Finance
Education
Fanshawe College 1979 — 1981
Scotia Dealer Advantage February 2015 - Present
Scotiabank February 2014 - Present
Collections July 2011 - December 2013
HSBC 2003 - 2011
Zellers 1988 - 2002
Skills
New Hire Training, Customer Service, Performance Management, Coaching, Retail, Human Resources, Credit Analysis, Team Leadership, Collections, Operations Management
Education
Concordia University 1983 — 1985
B.A., Commerce
Arch Trailer Sales, Inc. CollectionsChoice.Net1998 - 2000
Collections 1998 - 2000
Education
University of Missouri-Saint Louis 2009 — 2013
Bachelor of Science, Business Administration, Management and Operations
Balance Point, Inc. February 2006 - Present
Collections January 2000 - January 2005
Litchford Park Apartments January 1998 - January 1999
Education
North Carolina State University 1989 — 1991
Bachelors Degree, Horticulture and Environmental Sciences
St. John, US Virgin Islands 1985 — 1986
other, Coral Reef Ecology
Southwestern College July 2009 - Present
Collections July 2008 - May 2009
Education
Park University 1989 — 2001
BS, Human Resources Management, 3.5
Collections February 2007 - Present
Collections March 2009 - February 2011
Nationwide Credit, Inc. March 2002 - February 2007
Skills
Collections, Customer Service, Call Centers, Management, Finance, Leadership, Training, Access
Education
Volunteer State Community College 2000 — 2002
Kennesaw State University 1996 — 1997
Collections June 2005 - Present
Education
Santa Ana College 1997 — 2000
Bank of America May 2010 - Present
Collections August 2007 - Present
First Performance Corporation July 2000 - June 2003
Asset Management February 2000 - May 2003
Education
F.I.U 1988 — 1992
i did not finish
Miami Dade College 1985 — 1988
Associate of Arts (AA)
Collections March 2012 - Present
Education
Salt Lake Community College 2012 — 2014
Associate of Science (A.S.), Political Science and Government
Citibank January 1987 - Present
Mark Twain Banks May 1984 - January 1987
Collections April 1982 - May 1984
Education
St. Louis Community College 1988 — 1991
Associates, Paralegal
McKendree College 1977 — 1981
Bachelor of Arts (B.A.), Political Science