Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Salaries. You can even request information on how much does Comcast pay if you want to. Learn about salaries, pros and cons of working for Comcast directly from the past employees.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Accretive Capital Management January 2015 - May 2015
Consumer Consultants, LLC March 2014 - June 2014
Comcast October 2013 - January 2014
Skills
Critical Thinking, Accounting, Public Speaking, Budgets, Business Valuation, Customer Service, Finance, Teaching, Microsoft Word, Banking, Pedagogy, Forecasting, Microsoft Office, Teamwork, Business Strategy, PowerPoint, Private Equity, Valuation, Leadership, Training, Social Media, Strategic Planning, Critical Reading, Project Management, Event Planning, Financial Analysis, Sales, Carpentry, Access, Account Management, Analysis, Market Research, Sales Management, Social Networking, Team Leadership
Education
Brigham Young University 2010 — 2016
Accounting, Junior
Comcast June 2012 - Present
Comcast August 2009 - June 2012
Provident Savings Bank January 2008 - July 2009
Skills
Accounts Receivable, Account Reconciliation, Cash Flow, Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Cash Management, Invoicing, Financial Reporting, Teamwork, Leadership, Spreadsheets, Payroll, Access, Accounts Payable, QuickBooks, Accounting
Education
Broward College 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Comcast August 2011 - January 2013
Bally Total Fitness March 2006 - January 2011
Brooks College February 2006 - May 2007
Albertsons February 2003 - January 2005
Skills
Sales, Customer Relations, Development, Marketing Strategy, Data Entry, Strategic Planning
Education
Brooks College 2005 — 2007
AS, Marketing/Design
Comcast June 2013 - Present
IBM October 2011 - June 2013
Madison Memorial Hospital January 2010 - August 2011
Madison Memorial Hospital April 2008 - January 2010
Hy-Vee December 2005 - January 2007
Hy-Vee December 2000 - December 2005
Skills
Management, Analysis, Training, Inventory Management, Customer Service, Leadership, Sales, Financial Analysis, Finance, Forecasting, Microsoft Excel, Spanish, PowerPoint, Microsoft Office, Budgets, Data Analysis, Microsoft Word, Retail, Time Management, Teamwork, Entrepreneurship, Operations Management, Financial Reporting, Spanish Translation, Supermarkets
Education
The University of South Dakota 2015 — 2017
Master of Business Administration (M.B.A.)
Brigham Young University - Idaho
B.S, Business Management; Emphasis Finance
The Ticktin Law Group, P.A. June 2014 - Present
Nature Products Inc. December 2010 - May 2014
Bupa August 2009 - December 2010
Comcast December 2004 - August 2009
Skills
Customer Service, Marketing Strategy, Sales, Sales Management, Advertising, New Business Development, Management, Marketing, Microsoft Excel, Social Media Marketing, Team Leadership, Strategic Planning, Business Planning, PowerPoint, Teamwork, Microsoft Office, Project Management, Microsoft Word, Training, Computer Proficiency, Customer Experience, Customer Satisfaction, Public Relations
Education
Broward Community College
Legal Assisting, Legal Assistant/Paralegal
Loretto College
GED
Comcast February 2015 - Present
Apple November 2012 - April 2014
Geek Squad May 2012 - November 2012
Skills
iPad, Mac OS X, Windows, Automotive Repair, Microsoft Office, Customer Service, Research, Teamwork, Public Speaking, English, Team Leadership
Education
Brigham Young University - Idaho 2011 — 2016
Computer Information Technology
Celebration Source March 2014 - Present
Comcast March 2009 - March 2014
Potential Church 2011 - 2013
Potential Church 2010 - 2012
WJXT-TV Channel 4 News August 2006 - February 2009
WCJB TV20 January 2006 - August 2006
Skills
Digital Media, Networking, Social Media, TV Broadcast, ENPS, Microsoft Excel, Event Planning, Event Management, Digital TV, Video Editing, Storytelling, Film, Broadcast Journalism, Broadcast, Writing, Video, Television, Public Speaking, Social Networking, Microsoft Office
Education
University of Florida 2004 — 2006
Bachelor of Science (B.S.), Telecommunications - TV News
Broward Community College 2002 — 2004
Associates of Arts, Print Journalism
Nationstar Mortgage April 2015 - Present
Loan Depot December 2013 - December 2014
Ingram Medical January 2011 - September 2013
Ingram Medical January 2011 - January 2013
Clear-Link January 2010 - January 2011
Comcast January 2009 - January 2010
Skills
Leadership, Mortgage Banking, Banking, Sales, Credit, Mortgage Lending, FHA, Customer Service, Loans, Loan Origination, Residential Mortgages, Team Building, Credit Analysis, Refinance
Education
Brigham Young University - Idaho 2005 — 2009
High School, Public Relations, Advertising, and Applied Communication
Comcast May 2015 - August 2015
Inertial Sense, LLC January 2015 - May 2015
Osterbauer Compressor Service October 2014 - May 2015
Vantage Sports Inc. October 2014 - February 2015
Brigham Young University March 2013 - November 2014
The Church of Jesus Christ of Latter-day Saints - Human Resources February 2014 - August 2014
Skills
Teaching, Time Management, Microsoft Excel, Microsoft Office, Higher Education, Research, Microsoft Word, Public Speaking, PowerPoint, Critical Thinking, Data Analysis, Editing, Staff Development, Curriculum Design, Statistics, Financial Analysis, Finance
Education
Brigham Young University - Marriott School of Management 2010 — 2016
Bachelor of Science (B.S.), Finance
Downey High School 2006 — 2010
Comcast July 2013 - Present
CPI Corp. May 2012 - Present
CPI Corp. October 2009 - April 2012
Skills
Store Management, Multi-unit, Retail, Customer Service, Sales, Profit, Loss Prevention, Visual Merchandising, Merchandising, Leadership, Coaching, Management Training, Microsoft Excel, Retail Sales, Store Operations, Sales Management, Customer Satisfaction, Employee Training, Sales Operations, Driving Results, District Management, Income Statement, Training, Inventory Management, Big Box, Customer Experience, Customer Retention, Hiring, Inventory Control, Management Development, New Store Openings, P&L Management, People Development, Recruiting, Performance Management, Team Building, Shrinkage
Education
Brooks Institute of Photography
Comcast May 2013 - Present
Brigham Young University Public Affairs and Communication InternThe Coca-Cola CompanyJune 2012 - August 2012
Brigham Young University August 2011 - April 2012
The Church of Jesus Christ of Latter-day Saints July 2009 - August 2011
USAID July 2009 - August 2009
Skills
Russian, Microsoft Office, Intermediate Spanish, PowerPoint, Windows, Tennis, Microsoft Excel, Teamwork, Leadership, Finance, Problem Solving
Education
Brigham Young University 2008 — 2014
Finance
Comcast September 2012 - Present
Comcast January 2012 - Present
Broadview University May 2008 - November 2011
Skills
Phlebotomy, Speak/write fluent..., Administrative..., Computer skills, Communication, Customer Service, OSHA Certified, Multi Tasking, Microsoft Excel, Microsoft Word, Microsoft Office, HIPAA, Appointment Scheduling, Curriculum Development, Student Affairs, Team Building, Administrative..., Leadership, Medical Terminology, Curriculum Design, Healthcare, Outlook, Vital Signs, Cpr Certified, Teaching, Public Speaking, Hospitals, Resume Writing, Higher Education, Teamwork, Critical Thinking
Education
Broadview University-West Jordan
American Income Life September 2012 - Present
West Valley City Victim Services January 2011 - Present
Comcast August 2011 - September 2011
West Valley City Prosecutors Office January 2011 - June 2011
Skills
Customer Service, Health Insurance, Life Insurance, Insurance, Microsoft Office
Education
Brigham Young University 2012 — 2018
Bachelor's degree, Economics, General Communications
Salt Lake Community College 2011 — 2013
Associate of Science (A.S.), General Communication, Economics
Salt Lake Community College
Comcast August 2015 - Present
JDT Management, Inc July 2014 - August 2015
American Express February 2011 - February 2012
Comcast November 2006 - February 2011
US Navy December 2001 - December 2005
Skills
Typing, Microsoft Excel, Customer Service, Microsoft Office, Data Entry, Telephone Skills, Social Networking, Social Media Marketing, Military Experience, Marketing, Blogging, Outlook, Inventory Management, Time Management, Accounts Payable, Leadership, Customer Satisfaction, Access, Software Documentation, Sales, Microsoft Word, PowerPoint, Payroll, Training, Budgets, Management, Public Speaking, Team Building
Education
Nova Southeastern University 2011 — 2014
Bachelor of Science (B.S.), Accounting and Business/Management
Broward Community College 2008 — 2010
Associate of Arts (A.A.), Accounting
Florida Agricultural and Mechanical University 2000 — 2001
Business Administration and Management, General
Golden Living Centers March 2015 - Present
PINER'S February 2012 - 2015
Stone Etc February 2010 - December 2011
Comcast April 2009 - February 2010
McAfee Inc September 2008 - April 2009
Yellow Book USA April 2008 - September 2008
Emergency Service Restoration Inc March 2005 - April 2008
Skills
New Business Development, Advertising, Customer Service, Product Development, Small Business, Marketing Research, E-commerce, Marketing, B2B, Strategic Planning, Leadership Development, Sales, Sales Operations, Strategy, Public Relations, Social Networking, Team Building, Leadership, Marketing Communications, Marketing Strategy, Social Media Marketing, Sales Management, Business Development, Event Management, Retail, Event Planning, Social Media, Business Planning, Public Speaking, Fundraising, Healthcare, Inventory Management, Nonprofits, Merchandising, Microsoft Word
Education
Brooks College 1988 — 1990
Associate of Arts, Interior Design
Vintage Academy of Hair Design 1986 — 1988
Licensed, Cosmetologist
Comcast October 2014 - Present
Comcast October 2011 - Present
Comcast April 2009 - October 2011
Interactive Response Technologies, (IRT) February 2007 - April 2009
Skills
Call Centers, Customer Retention, Call Center, Workforce Management, Broadband, Customer Experience, Customer Satisfaction, Telecommunications, Avaya, Call Center Development, Telephony, Performance Management, Contact Centers, Troubleshooting, Quality Assurance, Leadership, Management, Team Building, Team Leadership, Vendor Management, Avaya Technologies
Education
Nova Southeastern University 2015 — 2017
Master of Business Administration (M.B.A.), Process Improvement
Nova Southeastern University 2012 — 2015
Bachelor of Science in Business Administration (B.S.B.A.), Business Administration and Management, General
Broward Community College 2004 — 2006
Associate of Arts (A.A.)
AT & T September 2014 - Present
Bank of America March 2013 - August 2014
Comcast 2010 - 2012
Verizon Wireless August 2009 - August 2010
Skills
Customer Retention, Cold Calling, Sales, Customer Service, Video Production, Acting, Video Editing, Retail, Entertainment, Event Management, Team Leadership, Social Networking, Public Speaking, Photoshop, Video, Multimedia, after effects, Final Cut Pro, Television, Film, Sound, After Effects, Customer Experience, Social Media Marketing, Microsoft Office, Direct Sales, Account Management
Education
Brooks College 2006 — 2008
Multimedia
Live Oak High School 1997 — 1999
Diploma
Comcast Cable July 2013 - Present
Comcast October 2008 - July 2013
Comcast Cable April 2007 - October 2008
Skills
Broadcast, Call Center, Call Centers, Management, Programming, Team Leadership, Telecommunications, Television, Video, Video Production, VoIP
Education
Brigham Young University 1999 — 2004
Bachelor of Arts (BA), Communications (Broadcast Journalism)
Shore Excursions Group October 2015 - Present
Shore Excursions Group April 2015 - October 2015
Toyota of Deerfield Beach February 2015 - April 2015
Comcast September 2013 - February 2015
Comcast Cable June 2010 - September 2013
Auction123 November 2009 - May 2010
Alorica June 2005 - April 2009
Skills
Customer Service, Management, Leadership, Marketing, Training, Account Management, Team Leadership, Sales Management, Project Management, Team Building, Call Centers, Quality Assurance, Budgets, Sales, Employee Training
Education
Broward College 2007 — 2009
Communications
Comcast September 2005 - 2014
Skills
Customer Experience, Sales, Selling, Customer Service, Call Centers, Customer Satisfaction, Training, Telecommunications, Salesforce.com, Customer Retention, Account Management, Sales Operations, Team Leadership, Team Management, VoIP, Telemarketing, Cold Calling, Technical Support, Sales Management, Product Management, Contact Centers, Wireless, Troubleshooting, Customer Engagement, Leadership, Customer Acquisition, Sales Presentations, Team Building, Time Management, Product Marketing, Marketing, Teamwork, Retail, Cross-functional Team..., CRM, Telephone Skills
Education
Bristol Community College 2010 — 2015
Associate's degree, General Sales, Merchandising and Related Marketing Operations
Nu Skin Enterprises November 2014 - Present
Nu Skin Enterprises April 2014 - Present
Nu Skin Enterprises May 2013 - Present
Method Communications August 2012 - April 2013
Office of Public and International Affairs – The Church of Jesus Christ of Latter-day Saints July 2012 - August 2012
Goodman Media International April 2012 - July 2012
Bradley Public Relations – Brigham Young University April 2011 - April 2012
The Daily Universe – Brigham Young University April 2011 - August 2011
Comcast August 2008 - February 2011
Firstline Security January 2003 - January 2008
Skills
Public Relations, Strategic Communications, Writing, Media Relations, Event Planning, AP Style, Public Speaking, InDesign, Adobe Creative Suite, Microsoft Office, Press Releases, Strategic Planning, Blogging, Media Pitching, News Writing, Spanish, Customer Service, Excel, Facebook, PowerPoint, Fundraising, Community Relations, Internal Communications, Corporate Communications, Newsletters, Ap Style, Marketing, Social Media, Social Media Marketing, Editing, Social Networking, Management, Copywriting, Marketing Communications, Storytelling, Microsoft Excel
Education
Brigham Young University 2006 — 2012
Bachelor of Arts (BA), Communications – Public Relations, 3.78
Krotos Gear, LLC June 2013 - Present
Comcast Cable September 2012 - June 2013
Comcast Cable February 2011 - September 2012
Comcast September 2008 - February 2011
Comcast August 2006 - August 2008
Skills
Customer Experience, Telecommunications, Leadership, Business Development, Start-ups, Call Center, Forecasting, Customer Satisfaction, Sales, Direct Sales, Team Leadership, Call Centers, Marketing Strategy, Negotiation, Account Management, Budgets, Broadband, B2B, Organizational..., New Business Development, Customer Retention, P&L Management, Analysis, Performance Management
Education
Brigham Young University 1989 — 1991
Corporate Rescue July 2014 - Present
GCI WORLDWIDE CORPORATION February 2013 - September 2013
RCC Associates June 2011 - November 2012
THE WORK-LIFE BALANCE INSTITUTE FOR WOMEN April 2001 - November 2010
TV Interactive July 1998 - February 2001
Comcast February 1996 - June 1998
Community News and Printing November 1987 - January 1996
Skills
Event Planning, Event Management, Editing, Publishing, Media Relations, Microsoft Office, Editorial, Social Media Marketing, Marketing Communications, Copy Editing, Magazines, Producing and Directing, New Business Development, Project Management, Leadership Development, Writing
Education
Broward College 1982 — 1984
Associate's degree, Art, Writing & Photography Courses and Movie Film classes, College
Comcast July 2014 - Present
COMCAST June 2011 - July 2014
COMCAST February 2007 - June 2011
Comcast January 2003 - February 2007
COMCAST February 2000 - January 2003
COMCAST March 1998 - February 2000
COMCAST January 1994 - March 1998
Sears, Roebuck and Co. 1991 - 1992
Skills
Project Management, Call Centers, Customer Satisfaction, Telecommunications, Process Improvement, Team Leadership, Project Planning, Budgets, Analysis, Management, Customer Service, Invoicing, Construction, Microsoft Office, Troubleshooting, Wireless, Customer Retention, Leadership, Broadband, Team Building, VoIP
Education
Broward Community College
Comcast Business September 2014 - Present
Comcast September 2010 - September 2014
DISH Network June 2003 - June 2010
Dish Network June 2003 - June 2010
Dish Network June 2003 - June 2010
Dish Network June 2003 - June 2010
Dish Network June 2003 - June 2010
Dish Network June 2003 - June 2010
Dish Network 2003 - 2010
Dartmouth Medical Equipment 2000 - 2003
Skills
Call Center, Call Centers, Coaching, Customer Retention, Management, Program Management, Recruiting, Team Leadership, Telecommunications, Training, Vendor Management, Analysis, Direct Sales, Sales, Quality Assurance, Customer Service
Education
Bristol Community College 2000 — 2003
Associates, Computer Information Systems
Dartmouth High School 1991 — 1995
EmilyOjukaCallPrints January 2014 - Present
BYU Broadcasting August 2011 - January 2012
Comcast May 2008 - August 2011
Skills
Broadcast Journalism, Radio, Broadcast, News Writing, Research, Editing, Blogging, Social Networking, Public Speaking, Vocal Music, Vocal Jazz, Acting, Microsoft Office, Facebook, PowerPoint, Social Media, Public Relations
Education
Brigham Young University 2008 — 2012
Bachelor of Communications, Broadcast Journalism, Online Editing
Comcast April 2014 - Present
Forever Xpressions January 2012 - March 2014
Fox Television August 2013 - December 2013
The Flipbook People September 2011 - December 2013
Green House Agency May 2013 - August 2013
The Figment Group January 2009 - May 2011
Skills
Final Cut Pro, Video Editing, Videography, Photography, Photoshop, Television, Avid Media Composer, Maya, Premiere, Video, Broadcast, sales, Social Media Advertising, PowerPoint, Microsoft Word, WordPress, Microsoft Excel, Outlook, Customer Service, Sales Management, Sales Operations, Training, Microsoft Office, Social Networking, Video Production, Editing, Social Media, Graphics, Mac
Education
University of Central Florida 2011 — 2013
Bachelor's degree, Radio and Television
Broward College 2005 — 2008
Associate of Arts (AA), Architecture
Walt Disney World June 2015 - Present
Sprint April 2002 - April 2015
Comcast January 1981 - January 2001
Star Productions Inc. June 1974 - January 1981
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Phoenix 2010 — 2013
Business Administration and Management, General
Broward College
Associate of Science (A.S.), Accounting
Comcast December 2005 - Present
Umass Dartmouth Student Government September 2004 - Present
Matt Morrisey Campaign June 2005 - October 2005
Skills
Telecommunications, Training, Leadership, Sales, Management, Call Centers, Customer Retention, Customer Satisfaction, PowerPoint, Account Management, Salesforce.com, Direct Sales, Customer Experience, Team Building, Team Leadership
Education
Bristol Community College 2003 — 2009
University of Massachusetts Dartmouth 2004 — 2008
Bachelors of Arts and Sciences, Political Science and Policy Studies Minor
Bristol Community College 1991 — 2003
New Bedford High School 1987 — 1991
NBCUniversal, Inc. August 2015 - Present
NBCUniversal, Inc. July 2014 - July 2015
Comcast June 2012 - July 2014
Comcast January 2014 - June 2014
Comcast June 2013 - January 2014
Comcast June 2012 - June 2013
redKonnect August 2011 - July 2012
Atlantic Trust August 2011 - January 2012
JP Morgan June 2011 - September 2011
BambooHR December 2010 - April 2011
Skills
Financial Modeling, Financial Analysis, Valuation, Bloomberg, Corporate Finance, Forecasting, Financial Reporting, Competitive Analysis, Entrepreneurship, Portfolio Management, Investments, Management, Executive Management, Strategic Planning, Analysis, Business Strategy, Financial Services, Microsoft Office, Microsoft Excel, Equities, Data Analysis, Bloomberg Terminal, Strategic Financial..., Market Research, Finance
Education
Brigham Young University 2008 — 2011
BS, Business Finance
Green Mountain Highschool
Global Callcenter Solutions June 2010 - Present
RealStaging March 2010 - Present
Comcast Communications, Inc. July 2005 - May 2010
Comcast April 2002 - June 2005
Skills
Direct Response, Customer Acquisition, Direct Marketing, Lead Generation, Marketing, Sales, Product Marketing, Strategy, Marketing Strategy, Marketing Management, Call Centers, B2B, Strategic Planning, Start-ups, Business Strategy, Account Management, Sales Process, Market Planning, Competitive Analysis, Brand Awareness, Integrated Marketing, Management, Customer Retention, Telecommunications, Strategic Partnerships, Solution Selling, Leadership, P&L Management, Business Planning, Selling, Product Launch, Salesforce.com, Email Marketing, CRM, Outsourcing, Product Development, Digital Marketing, Budgets, Customer Satisfaction, Multi-channel Marketing, Cross-functional Team..., Online Marketing, Product Management, Negotiation, Customer Experience, Sales Operations, B2B Marketing, Project Management, Online Advertising
Education
Monmouth University 1998 — 2001
B.S. Marketing, Marketing
Brookdale Community College 1996 — 1998
A.A. International Business, International Business & Languages
Columbia University in the City of New York September 2014 - Present
Vivint Solar August 2014 - Present
QASource November 2013 - June 2014
Plivo Inc November 2012 - October 2013
Bluepoint Solutions August 2012 - November 2012
Brigham Young University Hawaii January 2010 - August 2012
Comcast February 2009 - January 2010
AT&T April 2007 - January 2009
Time Warner Cable April 2006 - April 2007
Comcast Cable June 2005 - March 2006
Skills
Direct Sales, Sales, Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Public Speaking, Salesforce.com, Microsoft Word, Leadership, VoIP, Sales Management, Team Leadership, Management, Conflict Resolution, Research, Networking, Negotiation, Training, Data Analysis, Spanish, Social Media, Outlook, Critical Thinking, Statistics, Retail, Coaching, Leadership Development, Sales Process, Time Management, CRM, Customer Satisfaction, Account Management
Education
Columbia University in the City of New York 2014 — 2015
Master's Degree, Quantitative Methods for the Social Sciences
Brigham Young University - Hawaii 2010 — 2012
Bachelor of Science (B.S.), Psychology, 3.74
Comcast 2015 - Present
Whelan Digital Design 2003 - Present
Wave Systems Corporation May 2013 - April 2014
Rollins College August 2007 - May 2013
National Seating & Mobility, Inc 2003 - 2006
International Service Leadership January 1998 - January 2003
Ad Creations, Inc January 1994 - January 1998
Bank of North America January 1990 - January 1994
Skills
Editing, Press Releases, Media Relations, Copy Editing, Higher Education, Community Outreach, Social Media, Public Speaking, Facebook, Strategic Communications, Public Relations, Event Planning, Blogging, Research, Crisis Communications, Newsletters
Education
Rollins College 2009 — 2011
Masters, Business Administration
Broward College
Blue Diamond Capital LLC August 2013 - Present
Backcountry.com August 2010 - August 2013
KPMG January 2008 - August 2010
Comcast April 2004 - December 2007
Neighborhood Grant Network 2002 - 2004
Skills
Financial Accounting, Accounting, Financial Reporting, Financial Analysis, GAAP, SEC filings, Internal Controls, US GAAP, Sarbanes-Oxley Act, Big 4, Auditing, Due Diligence, External Audit, Forecasting, Revenue Recognition, General Ledger, Consolidation, Tax, Internal Audit, Cash Flow, Account Reconciliation, CPA, Financial Statements, SEC Filings
Education
Brigham Young University 2003 — 2007
Master, Accounting
Temkin International November 2013 - Present
Comcast May 2012 - May 2013
CenturyLink June 2010 - May 2012
IntermountainIT 2009 - 2010
AT&T Global Services March 2008 - September 2009
Cisco December 2005 - August 2007
WorldNet July 2003 - December 2005
SirsiDynix 1991 - 2003
Skills
SaaS, Cloud Computing, Salesforce.com, VMware, Cisco Technologies, Enterprise Software, Unified Communications, Solution Selling, Sales, Security, Channel Partners, Professional Services, Data Center, IP, Databases, Telecommunications, Account Management, Management, MPLS, Virtualization, Sales Process, VoIP, Managed Services, Linux, Project Management, Networking, Direct Sales, SQL, Storage, Sales Operations, Call Centers, Vendor Management, Product Management, Wireless, Telephony, SIP Trunking, Selling, Ethernet, Broadband, SIP, Co-location, WAN, Customer Satisfaction, Switches, Product Marketing, Strategic Partnerships, T1, Avaya, Hosted Services, Mobile Devices
Education
Utah Valley University 1985 — 2008
na, Generals
Brigham Young University 1982 — 1987
Bachelor's degree in Electrical Engineering Technology, Electrical and Electronics Engineering, 3.0
Comcast April 2013 - Present
Goodwill Easter Seals June 2012 - April 2013
Speedway SuperAmerica LLC 2008 - 2011
Go Aquatics January 2008 - September 2008
Skills
Customer Service..., Complaint Handling &..., Retail Operations..., Customer Satisfaction..., Sales & Margin..., Teambuilding & Training, Asset Control, MS Excel, MS Word, Outlook, Retail, Data Entry, Customer Service
Education
Brown College 2004 — 2007
Bachelor of Science (B.S.), Business Management, 3.8
Comcast August 2014 - Present
Windstream Communications October 2008 - Present
Windstream Communications September 2008 - August 2014
Skills
Direct Sales, Sales, Management, Customer Retention, Solution Selling, Managed Services, Account Management, Business Development, B2B, Call Centers, CRM, Channel, Channel Partners, Cloud Computing, Co-location, Cold Calling, Enterprise Software, Ethernet, Hosted Services, Lead Generation, MPLS, Networking, New Business Development, SIP, SIP Trunking, SaaS, Sales Management, Sales Operations, Sales Process, Salesforce.com, Selling, Strategic Partnerships, Team Leadership, Telecommunications, Telephony, Time Management, Unified Communications, VoIP, Wireless
Education
Broward Community College
Comcast May 2010 - Present
ACR Electronics, Inc February 2000 - February 2009
Hills Hardware, Inc August 1992 - January 2000
US Army February 1972 - July 1992
Skills
Product Development, Budgets, Contract Negotiation, Training, Leadership, Manufacturing, Customer Service, Human Resources, Sales, Lean Manufacturing, Microsoft Office, Time Management, Electronics, Engineering, Six Sigma, Cross-functional Team..., Forecasting, Policy, Management, Materials, Problem Solving, Teamwork, Operations Management, Purchasing, Process Improvement, Facilities Management, Disaster Recovery, Troubleshooting
Education
Sheridan Technical College 2001 — 2002
Certificate, Commercial Air Conditioning and Refrigeration
Broward College 1992 — 1993
Associate's Degree, Industrial Management
Comcast Cable September 2011 - Present
Comcast January 2011 - December 2011
Comcast July 2010 - January 2011
Comcast March 2007 - July 2010
Comcast March 2001 - January 2007
The Answer Group 1995 - 2001
Broward County Office of Information Technology 1994 - 1995
Broward County Extension Service 1992 - 1994
Skills
Windows Server, Microsoft SQL Server, Troubleshooting, Active Directory, Networking, Telecommunications, SQL, System Administration, .NET, Servers, IIS, SDLC, Computer Hardware, Web Services, System Deployment, Integration, Windows XP, ASP.NET, Hardware, TCP/IP, JavaScript, Business Analysis, XML, Visual Basic, Access, jQuery, VB.NET, Visual Studio, XP, Microsoft Exchange, Windows, DNS, SharePoint, AJAX Toolkit, Business Strategy, C#, Web Applications, DHCP, Software Installation, Operating Systems, SSIS, Windows 7, Entity Framework, Windows Mobile, Java, Windows Server 2008, Process Development, Enterprise Application..., Windows Mobile Devices, ASP.NET MVC
Education
DeVry University 2015 — 2016
Bachelor of Science in Technical Management, Concentration in Computer Information Systems, 4.0
Broward College 2010 — 2013
BACHELOR OF APPLIED SCIENCE, TECHNOLOGY MANAGEMENT, 3.6
Global Knowledge/MicroTek 2010 — 2011
Certificates, VMware & Windows Server
Broward College 2008 — 2010
ASSOCIATE IN APPLIED SCIENCE, BUSINESS ADMINISTRATION, 3.5
New Horizons/Broward College 2001 — 2006
Certs/Business Mgmt Program, Computer Information Systems
Lockheed Martin August 2015 - Present
National Society of Black Engineers Region 3 May 2014 - May 2015
FIU National Society of Black Engineers January 2012 - May 2015
Florida International University January 2013 - July 2014
Chrysler Group LLC May 2013 - August 2013
Comcast May 2011 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Management, Access, Analysis, Budgets, Customer Service, Research, Fundraising, Social Networking, Leadership, Photoshop, Testing, Java, Technical Support, Windows, HTML, Editing, Social Media, Digital Signal..., RF, AutoCAD, Team Leadership, Visio, Networking, Business Analysis, Critical Thinking, PCB Design, Electrical Engineering, Network Security, Ethical Hacking, Electromagnetic..., PowerPoint, Public Speaking, Matlab, Engineering, Teamwork, C++
Education
Florida International University 2015 — 2016
Master of Engineering (M.Eng.), Electrical and Electronics Engineering
Florida International University 2009 — 2014
Bachelor’s Degree, Electrical and Computer Engineering
Broward College 2008 — 2009
Bachelor of Applied Science (BASc), Engineering
Comcast November 2003 - Present
Freelance Graphic Design/Photo Editing 1991 - Present
South St. Paul Trailer Sales, Inc. January 1998 - November 2003
Skills
Photoshop, Adobe Creative Suite, Microsoft Office, Creativity, Soft Skills, Pre-press, Sales, Retail Sales, Management, Teaching, PowerPoint, Customer Service, Graphics, Email Marketing, Social Media Marketing, Leadership, Team Building, Call Centers, Account Management, Team Leadership, Customer Satisfaction, Training, Customer Retention, Telecommunications
Education
Brown College 1989 — 1991
A.A.S., Graphic Design
The University of North Dakota 1986 — 1987
General
Regis University
None yet, Computer Science, Junior
Hill-Murray H.S.
Comcast August 2013 - Present
Comcast Cable December 2006 - August 2013
United Communications, Inc September 2006 - December 2006
IGS Capital Management, LLC January 2006 - September 2006
Transcontinental Lending Group May 2005 - January 2006
ERA Horizon Realty, Inc November 2003 - January 2006
US1 Entertainment, Inc November 2002 - November 2003
Guideline Integrated Services, Inc July 2002 - November 2002
Sydcorp International, Inc January 2001 - July 2002
American Express January 2000 - January 2001
Skills
Mortgage Lending, Investment Properties, Troubleshooting, Residential Homes, Customer Service, Sales, Marketing, Real Estate, Microsoft Office, Negotiation, Selling, Budgets, Microsoft Excel, Microsoft Word, Management, Wireless Networking, Mobile Devices, Telecommunications, Business Development, Call Centers, VoIP, Leadership, Customer Retention, Wireless, Customer Satisfaction, B2B, Advertising, Account Management, Direct Sales, Customer Experience, Team Building, Broadband, Training, Networking
Education
Nova Southeastern University 2001 — 2005
Bachelor's degree in Legal Assisting, Paralegal
Broward College 1998 — 2001
Bachelor of Arts Paralegal, Legal Assistant/Paralegal
UTC Aerospace Systems September 2014 - Present
UTC Aerospace Systems March 2014 - September 2014
UTC Aerospace Systems July 2013 - February 2014
UTC Aerospace Systems March 2013 - July 2013
UTC Aerospace Systems July 2012 - March 2013
BYU OB/HR Placement Office November 2011 - May 2012
Kaiser Permanente May 2011 - August 2011
BambooHR January 2011 - April 2011
Missionary Training Center August 2009 - April 2011
Comcast June 2010 - August 2010
Skills
Microsoft Office, Trained in "Crucial..., Trained in "the Seven..., Trained in "The Speed..., Trained in "The Four..., PeopleSoft, Succession Planning, Onboarding, Team Management, Organizational Learning, Talent Management, HRIS, Spanish, Personnel Management, Employee Relations, Human Resources, Microsoft Excel, Training, Resume Writing, Organizational..., Leadership, Performance Management, Employee Training, Recruiting, Sales, Employee Engagement, Benefits Administration, Public Speaking, Leadership Development, Teamwork, Organizational..., Team Building, Project Planning, Temporary Placement, Analysis, Career Counseling
Education
Wake Forest University School of Business 2015 — 2016
Master of Business Administration (M.B.A.)
Brigham Young University 2006 — 2012
Bachelor of Science (B.S.), Business Management - Organizational Behavior & Human Resources
Time Warner Cable 2009 - Present
Martial Arts Instruction 1990 - 2015
Comcast 2006 - 2009
Time Warner Cable 2001 - 2006
Skills
Computer Hardware, Computer Repair, Expert in Adult Learning, Instructional Design, Martial Arts, Adult Education, Telecommunications, Teaching, VoIP, Training, Sales, Customer Service, Management, Technical Training, Troubleshooting, Self Defense, Coaching
Education
Martial Arts Student / Instructor 1975 — 2015
Professor / Sifu, Self defense / Protection specialist, Professor
New Horizon
A+, Net+, MCSE 2000, CCNA
Broward Community College 1988 — 1990
Psychology, Sports & Health
Cardinal Gibbons 1983 — 1987
College Prep, General
Domo, Inc. June 2015 - Present
eBay Inc May 2013 - February 2015
Various August 2012 - May 2013
University of Utah August 2011 - May 2013
Comcast May 2012 - August 2012
Nu Skin Enterprises January 2011 - August 2011
PartyUtah.com April 2007 - December 2010
Utah Valley University May 2007 - January 2010
Skills
Market Research, Leadership, Data Analysis, Analysis, Training, Microsoft Office, Management, Marketing, Marketing Strategy, Project Management, Advertising, Customer Service, SAP, Spanish-speaking, SAS, Statistical Data..., Experimental Design, Statistics, Design of Experiments, Experimentation, MS Office Suite, Hadoop, Pig Latin (programming..., Oracle SQL, Toad, Pentaho, Pig
Education
University of Utah - David Eccles School of Business 2011 — 2013
MBA, Marketing, IT
Brigham Young University 2001 — 2007
BS, Statistics (Business Emphasis)
Google October 2014 - Present
Help Systems May 2014 - September 2014
Cisco December 2013 - April 2014
Wells Fargo 2013 - 2013
Velti 2011 - 2012
Comcast January 2011 - June 2011
Hitachi Data Systems November 2008 - August 2009
WebEx January 2007 - September 2007
GetThere Software September 2001 - September 2002
Microsoft June 2000 - January 2001
Skills
Project Management, Software Project..., Software Documentation, Software Development, User Experience, Business Analysis, Corporate Blogging, Blogosphere, FrameMaker, Visio
Education
Brigham Young University 1985 — 1989
BA, English, Computer Science
University of Missouri
MA, English
University of Missouri
PhD, English
Comcast Cable March 2014 - Present
Comcast Cable August 2009 - March 2014
NAMIC January 2012 - January 2013
Comcast August 2001 - August 2009
DIRECTV 1999 - 2001
Skills
Workforce Planning, Customer Retention, Customer Satisfaction, Customer Experience, Workforce Management, Leadership, Account Management, Management, Time Management, Employee Training, Team Building, Coaching, Training, Telecommunications, Performance Management, Call Centers, Sales Process, Sales Management, Employee Engagement, Marketing Strategy, Strategic Planning, Sales, Operations Management, Employee Relations, Quality Assurance, Vendor Management, Cross-functional Team..., Sales Operations
Education
Florida International University - College of Business Administration
Bachelor of Business Administration (BBA), International Business/Trade/Commerce, Marketing Management
Broward Community College
Associate of Arts (AA), Mass Communication/Media Studies
Comcast Cable May 2011 - Present
Town of Acushnet, Office of Emergency Management January 2004 - Present
Comcast January 2010 - May 2011
Comcast Cable September 2006 - December 2009
EagleWave Electronics, Inc January 2003 - December 2007
Comcast Cable May 2006 - September 2006
Comcast Cable January 2005 - May 2006
Universal Electronics, Inc February 2004 - August 2004
Central MA Public Safety, Inc 501 ( C) 3 Charity January 2000 - January 2003
Skills
Windows Server, Computer Hardware, VoIP, Telephony, Network Engineering, Operating Systems, Telecommunications, Troubleshooting, Wireless, Servers, Broadband, Call Center, Fiber Optics, Technical Support, IP, Networking, Switches, Network Design, LAN-WAN, Cabling, Data Center, Ethernet, Cisco Technologies, Windows, Routing, TCP/IP, Wireless Networking, Computer Network..., Network Administration, Optical Fiber, Provisioning, Routers, SIP, T1, Unified Communications, WAN, Disaster Recovery, MPLS, Managed Services, Network Architecture, WiFi, SIP Trunking, DOCSIS, Internet Services, RF, System Administration, Linux, VPN, Cisco Routers, Asterisk
Education
Bristol Community College 2000 — 2004
AS Degree, Engineering Technology / Computers & Telecommunications Option
Greater New Bedford Reg Voc Tech HS 1996 — 2000
Diploma, Electronics Shop
Merrill Lynch September 2014 - Present
Bank of America December 2013 - Present
Bank of America August 2012 - Present
Comcast June 2008 - December 2011
Starwood Hotels & Resorts Worldwide, Inc. January 2004 - August 2007
Skills
Excel, Microsoft Office, PowerPoint, Customer Service, Customer Satisfaction, Time Management, Budgets, Teamwork, Banking, Telephone Skills, Call Centers, Accounting, Risk Management, Troubleshooting, Financial Analysis, Training, Access, Outlook, Salesforce.com, Sales, Microsoft Excel, Investment Banking, risk, Financial Risk, Sales Presentations, Finance, Leadership, Credit Cards
Education
UMass Dartmouth 2007 — 2010
Bachelors of Science, Finance
Bristol Community College 2004 — 2007
Associates, Business Administration/Finance
Comcast 2005 - Present
Comcast 1999 - 2005
Comcast Cable 2000 - 2004
Comcast Cable 1996 - 1999
Comcast Cable 1992 - 1996
Skills
Telecommunications, Customer Service, Customer Satisfaction, Technical Support, Customer Experience, Customer Retention, Account Management, Team Leadership, Audio Engineering, Satellite Communications, Network Security, Surveillance, Investigation, Alarm Systems, DOCSIS, VoIP, Cabling, Broadband, Wireless, IP, Troubleshooting, Call Centers
Education
Broward College 1990 — 1992
Business, Management, Marketing, and Related Support Services
Comcast / NBCUniversal March 2014 - Present
Universal Parks & Resorts August 2015 - Present
Comcast July 2014 - July 2015
Comcast March 2014 - July 2014
T-Mobile February 2010 - February 2014
Comcast Cable (West Division) May 2013 - August 2013
Brigham Young University March 2012 - April 2013
Kickstart Seed Fund August 2012 - December 2012
Ernst & Young LLP May 2012 - August 2012
The Church of Jesus Christ of Latter-day Saints February 2008 - February 2010
Skills
Leadership, Sales, Spanish, Market Research, Social Media, Financial Modeling, American Sign Language, Strategic Planning, Data Analysis, Team Leadership, Interpreting, Presentations, Microsoft Excel, Forecasting, Management Consulting, Access, Statistics, Variance Analysis, Finance, Accounting, Financial Analysis, Corporate Finance, Strategy
Education
Brigham Young University
Bachelor's of Science (B.S.), Business Strategy, 3.8
Broward College August 2013 - Present
DECA 2012 - 2014
USDA September 2013 - December 2013
Kmart Corporation April 2013 - December 2013
Comcast December 2006 - February 2010
Best Buy March 2006 - September 2006
Skills
Inventory Management, Microsoft Office, Supply Chain Management, Operations Management, Teamwork, Research, Analysis, Government, Customer Service, Marketing, Management, Sales, Public Speaking, Training, Program Management, Team Leadership, Leadership, Microsoft Excel
Education
Broward College 2012 — 2015
Bachelor's Degree, Logistics, Materials, and Supply Chain Management
Broward College 2010 — 2014
Associate's degree, Accounting
Comcast July 2015 - Present
US Navy August 2010 - Present
Andrew Goldstein Photography February 1996 - Present
Whole Foods Market February 2008 - July 2015
Mount Sinai Medical Center Miami Beach March 2001 - January 2008
Skills
Photography, Digital Photography, Portrait Photography, Photojournalism, Event Photography, Wedding Photography, Electronics, Sales, Customer Service, Image Editing, Microsoft Office, Computer Hardware, PowerPoint, Networking, Microsoft Word, Teamwork, Troubleshooting, Data Entry, Social Networking, OS X, Facebook, Microsoft Excel
Education
Broward College 2014 — 2016
Bachelor's Degree, Civil Engineering and Mathematics Education, 3.37
Broward College 2008 — 2013
Associate's Degree, Mathematics, 3.37
ELECTRONICS TECHNICIAN "A" SCHOOL at Center for Surface Combat Systems, Great Lakes, IL 2010 — 2011
Electronics Technician A School, Electrical/Electronics Maintenance and Repair Technology, 88
MINIATURE ELECTRONICS MAINTENANCE SCHOOL at Center for Surface Combat Systems, Mayport, FL 2013 — 2013
Certification, Electrical/Electronics Maintenance and Repair Technology, 90
Comcast Cable October 2014 - Present
Comcast April 2007 - October 2014
Best Buy November 2004 - December 2007
Skills
Call Centers, Supervisory Skills, Employee Training, Data Analysis, Database Design, Project Management, Business Process..., Telecommunications, Team Leadership, Customer Retention, Vendor Management, Leadership, Team Building, Troubleshooting, Customer Service, Wireless, Broadband, Process Improvement, VoIP, Customer Satisfaction, Management
Education
Broward College 2009 — 2009
CCNA, CISCO Networking
ITT TECH TAMPA 2002 — 2004
Electronics Engineering, Electrical and Electronics Engineering
Stranahan Highschool 1996 — 2000
Highschool Diploma
Vanguard April 2015 - Present
Vanguard April 2013 - Present
Vanguard April 2008 - April 2013
GlaxoSmithKline 2006 - 2008
healthcare research company 2002 - 2006
Comcast 1996 - 2002
Western Union Financial Services 1988 - 1996
Skills
Marketing Communications, Marketing, Customer Service, Project Management, Leadership, Management, Marketing Management, Marketing Strategy, Strategic Planning, Program Management, Business Planning, Integrated Marketing, Strategic Communications, Advertising, Sales, Strategy
Education
La Salle University
MBA, Marketing
Brigham Young University
BS, Marketing/Management
Comcast February 2011 - Present
Dominos Pizza Enterprises March 2010 - March 2012
RadioShack November 2010 - March 2011
Cub Foods August 2007 - November 2009
Culvers 2007 - 2007
Education
Brown College 2009 — 2012
Bachelors of Science, Game Design and Development
Maple Grove Senior High 2006 — 2009
Highschool Diploma
T-Mobile September 2013 - Present
JDM Sorting, LLC November 2013 - April 2014
JS Dependable Plumbing & Heating Inc. July 2013 - September 2013
Comcast July 2012 - July 2013
Comcast Cable June 2009 - June 2012
Comcast Cable November 2006 - June 2009
Comcast Cable March 2005 - November 2006
Skills
Broadband, Call Centers, Telecommunications, Customer Service, Time Management, T1, VoIP, IP, Team Leadership, Revenue Assurance, Call Center, Typing, Organizing, QuickBooks, Accounts Receivable, Accounts Payable, Logistics, Office Administration, Avaya, Process Scheduler, Process Improvement, Account Reconciliation, Invoicing, Provisioning, Financial Statements, Troubleshooting, Ethernet, Customer Retention, Computer Network..., Customer Satisfaction, Customer Experience, Networking, Telephony
Education
Broward College 2012 — 2016
Lebanon High School 1999 — 2003
High School/Secondary Diploma Programs
Ospry Media May 2014 - September 2015
Target June 2014 - April 2015
King Henry Apartments March 2011 - April 2014
C.H. Robinson May 2012 - August 2012
Vivint March 2011 - September 2011
Comcast March 2010 - August 2010
Skills
Public Speaking, Volunteer Management, PowerPoint, Microsoft Office, Nonprofits, Teaching, Microsoft Excel, Marketing, Sales Management, Excel, Inside Sales, SEO, Google Analytics, Leadership, Microsoft Word, Data Analysis, Customer Service, Sales, Social Media, Management
Education
Brigham Young University 2010 — 2013
BS, Experience Industry Management
Sierra College 2007 — 2008
Randstad USA September 2014 - Present
Dimension Data October 2013 - July 2014
Comcast December 2010 - May 2013
Bank of America October 2002 - May 2009
Skills
Risk Management, Banking, Sales, Customer Service, Financial Analysis, Account Management
Education
Florida Atlantic University 2003 — 2005
Bachelor of Arts (B.A.), International Business
Broward Community College 2000 — 2003
Associate of Arts (A.A.), Business Administration and Management, General
Marriott Vacations Worldwide Corporation May 2015 - Present
Real Salt Lake March 2015 - Present
Automation Hero July 2014 - Present
Design Your Life Seminars March 2013 - April 2014
Xcite June 2013 - August 2013
Comcast June 2010 - July 2010
Skills
Public Speaking, Event Planning, Public Relations, Event Management, Facebook, Social Media Marketing, Sales, Marketing Automation, Online Marketing, Customer Service
Education
Brigham Young University 2009 — 2015
Recreation Management, Parks, Recreation and Leisure Facilities Management
Western Union March 2015 - Present
Western Union May 2014 - March 2015
Comcast June 2012 - May 2014
Dish Network March 2011 - June 2012
Dish Network November 2009 - March 2011
Dish Network December 2008 - November 2009
Papa Murphy's International September 2005 - December 2008
Skills
Leadership, Process Improvement, Training, Operations Management, Business Analysis, Management, Microsoft Office, Budgets, Time Management, Business Process..., Retail, Systems Analysis, Team Leadership, Customer Service, Customer Satisfaction, Analysis, SharePoint, Customer Experience, Business Process, Recruiting, Results Oriented, Operational Excellence, People Skills, Cross-functional Team..., Vendor Management, Team Management, Project Management, Human Resources, Program Management, Goal Oriented, Visio, Call Centers, Sales, Product Development, Marketing, Leadership Experience, Team Motivator, Spanish Language, Written & Oral..., Persuasive Presentations, Building Relationships, Process Management, Spanish, Business Strategy, Team Building
Education
Regis University 2011 — 2013
Masters of Business Administration, Strategic Management, 4.0
Brigham Young University - Idaho 2005 — 2008
B.S., Business Management, 3.6
Accelas Solutions Inc. March 2015 - Present
Comcast September 2009 - April 2013
Revenue Worx December 2008 - October 2009
Spectra Sybol April 2007 - November 2008
Skills
Strategic Planning, Team Building, Renovation, Management, Leadership, Business Development, Graphic Design, Coaching, Direct Sales, New Business Development, Marketing Strategy, Customer Service, Photoshop, Sales Management, Start-ups, Dreamweaver, Marketing, Account Management, Sales, CRM
Education
Brigham Young University - Idaho 2005 — 2007
BA, Business, Rec Leadership
Madison
Comcast June 2010 - Present
Dell September 1998 - June 2010
Hewlett-Packard May 1990 - September 1998
Education
Brigham Young University
Master of Business Administration (MBA), Accounting and Finance
Brigham Young University
Bachelor's degree, Accounting
Humana April 2015 - Present
Microsoft Corporation January 2010 - April 2015
T-Mobile 2004 - 2009
SoftBank 1999 - 2003
Comcast 1996 - 1998
DDB 1992 - 1996
Citi 1989 - 1992
Montgomery Ward 1979 - 1989
Skills
Operations Management, Outsourcing, Vendor Management, Forecasting, Financial Management, Global Delivery, Process Development, Program Management, People Management, Cross-functional Team..., Employee Engagement, Customer Loyalty, Customer Experience, Customer Service, Customer Satisfaction, Customer Retention, Thought Leadership, Strategy Development, Strategic Planning, Data Analysis, Direct Marketing, Brand Loyalty, JD Power, Advertising, Regression Analysis, Predictive Modeling, Service Delivery, Call Centers, Strategy, Management, Product Management, Leadership, Change Management, Executive Management, Account Management, SaaS, Managerial Finance, Process Simulation, Analytics, Business Transformation, Project Management, CRM, Enterprise Software, Start-ups, Cloud Computing, Strategic Partnerships, Team Leadership, Team Management, Mobile Devices, Process Improvement
Education
Brigham Young University - Idaho
Community Dental Partners March 2015 - Present
Software Professionals Incorporated December 2013 - March 2015
Software Professionals Incorporated September 2013 - January 2015
Simply Baby and Kids January 2013 - September 2013
Cambridge Court Apartments September 2010 - January 2013
Comcast February 2009 - October 2010
Hastings Entertainment January 2009 - September 2010
Trans-Trade, Inc. February 2008 - December 2008
Nevada Las Vegas Mission January 2006 - January 2008
Skills
Sales, Management, Customer Service, Microsoft Office, Microsoft Excel, Time Management, Business Development, Account Management, Team Leadership, PowerPoint, Human Resources, Research, CRM, Microsoft Word, Inventory Management, Networking, Staff Augmentation, IT Recruitment, Applicant Tracking..., HR Policies, Health Insurance, Health Benefits...
Education
Brigham Young University - Idaho 2013 — 2015
Bachelor's Degree, B.S. Interdisciplinary Studies
Utah State University 2008 — 2012
Associate of Arts (A.A.), Communication, General
GPS Capital Markets, Inc. May 2011 - Present
Comcast May 2010 - August 2010
PMA Media Group September 2009 - April 2010
Skills
Bloomberg, FX Options, Foreign Exchange, Trading, Currency, Portfolio Management, Financial Analysis, FX trading, Treasury Management, Hedging, Financial Markets, Capital Markets, Options, Bloomberg Terminal, Technical Analysis, Financial Risk, Investment Management, Derivatives, FX Hedging, Treasury, Banking, Financial Services, Treasury Services, Payments, Investments, Financial Modeling, Economics, Risk Management, Corporate Finance, Alternative Investments, Strategic Financial..., Credit Analysis, Financial Advisory
Education
Brigham Young University 2007 — 2012
Bachelor of Arts (B.A.), Economics
Avanir Pharmaceuticals August 2014 - Present
Randstad November 2012 - August 2014
Comcast July 2011 - November 2012
Liahona Laboratory Services December 2010 - July 2011
Idaho State Department of Education August 2010 - December 2010
BYU-Idaho College of Business September 2008 - July 2010
Righetti Legend August 2006 - June 2007
Skills
Social Media Marketing, Event Planning, Recruiting, Social Media, Customer Service, Sales, Microsoft Office, Marketing Communications, Facebook, Leadership, Customer Satisfaction, Editing, Media Relations, Press Releases, Public Relations, Management, Financial Planners, Public Speaking, Marketing, Training, Office Management, PowerPoint, Blogging, Call Centers, Interviews, Front Office, Advertising, InDesign, Temporary Placement, Adobe Creative Suite, Telephone Skills, Photoshop, Account Management, Social Networking, Cold Calling, Microsoft Excel, Administrative..., Budgets, Customer Retention, Time Management, Human Resources, Call Center, Teamwork, Event Management, Talent Acquisition, Temporary Staffing, Permanent Staffing, Applicant Tracking..., Interviewing Skills, HRIS
Education
Brigham Young University - Idaho 2007 — 2010
Bachelors of Science, Communication, Public Relations, Social Media, summa cum laude
Ernest Righetti High School
Hamilton Financial Group January 2013 - Present
Comcast July 2007 - November 2012
Education
Broward College 2012 — 2017
Accounting, Accounting and Finance
Hialeah High School 2001 — 2005
High School Diploma
Embrace Home Loans June 2015 - Present
First Citizens' Federal Credit Union February 2015 - April 2015
Rockland Trust Company November 2011 - February 2015
comcast 2008 - 2010
Skills
Banking, Customer Service, Retail Banking, Credit, Commercial Banking, Consumer Lending, Mortgage Lending, Small Business Lending, Credit Analysis, Microsoft Word, Commercial Lending, Loans, Loan Origination, Mortgage Banking, Outlook, Microsoft Office, Microsoft Excel, Data Entry, Data Analysis, Documentation, Document Management, Finance, SBA, Process Improvement, Home Equity, Construction Loans, Insurance, Program Management, Software Conversions, Third Party Vendor..., Vendor Relations, Troubleshooting, Lines Of Credit, Risk Management, Databases, Financial Analysis
Education
Bristol Community College 2010 — 2017
Engineering/Finance
Bristol Community College 2010 — 2011
Comcast June 2015 - Present
AutoNation April 2011 - June 2015
Skills
Event Coordinator, Customer Service, Logistic Support, Operations Management, Sales, Vehicles, Cruise Lines, Automotive, Hospitality
Education
Broward College 2004 — 2008
Associate of Arts and Sciences (AAS), Psychology
Pepperdata July 2014 - Present
Verifaya Corporation June 2012 - June 2014
Electric Cloud September 2008 - June 2012
Floor Seal Technology, Inc. June 2006 - September 2008
Comcast July 2005 - June 2006
Skills
Salesforce.com, Lead Generation, Cold Calling, SaaS, Cloud Computing, Enterprise Software, Direct Sales, Solution Selling, Account Management, B2B, Sales Operations, Sales, Key Account Management, Customer Service, Business Development, Marketing Strategy, Sales Management, Contract Negotiation, New Business Development, Sales Presentations, Team Building, Customer Satisfaction, Start-ups, Strategic Planning, Quality Assurance, Test Automation, Agile Methodologies, Testing, Go-to-market Strategy, Strategic Partnerships, CRM, Sales Process, Channel Partners, Professional Services, Product Management, Selling, Product Marketing, Mobile Applications, Management, Strategy, Mobile Devices, Business Alliances, Software Industry, Partner Management, Pre-sales, Vendor Management, Telecommunications, Demand Generation, Competitive Analysis, Leadership
Education
Brigham Young University - Hawaii
B.A.
GMFS, LLC. June 2013 - Present
Comcast December 2008 - May 2013
Sunrise Greetings January 2008 - October 2008
American Funds Services December 2003 - December 2007
National Programming Services October 1999 - September 2001
Skills
New business development, Customer relationship..., Create publications and..., Facilitate meetings and..., Exceptional research..., Marketing, Sales Operations, Sales, Retail, Research, CRM, Selling, Sales Management, Salesforce.com, New Business Development, Direct Sales, Customer Service, Call Centers, Customer Retention, Sales Process, Account Management, Cold Calling, Workshops, Team Building, Solution Selling, Sales Presentations, Customer Satisfaction, Marketing Strategy, Customer Experience, Management
Education
University of Central Oklahoma 1985 — 1992
Bachelor of Arts Degree, Applied Communications
Brigham Young University 1986 — 1988
Mayo Clinic January 2013 - Present
University of Otago September 2011 - May 2013
Comcast 2010 - July 2011
University of Otago January 2010 - September 2010
BYU Office of the General Counsel January 2008 - April 2010
Skills
Qualitative Research, Writing, Research, Data Analysis, Public Speaking, Editing, Social Media, Teaching, Microsoft Office, Microsoft Excel, Statistics, Quantitative Research, PowerPoint, Report Writing, Microsoft Word, Analysis, NVivo, Ethnography
Education
University of Otago 2011 — 2012
Master's degree, Anthropology
Brigham Young University 2005 — 2010
BA, Anthropology; Archaeology2010
Comcast December 2014 - Present
Kroll Realty Company January 2012 - Present
Bouncing Adventures 2007 - 2013
BankAtlantic March 2003 - April 2007
Skills
Sellers, Short Sales, Buyer Representation, Relocation, Single Family Homes, First Time Home Buyers, Foreclosures, REO, Listings, New Home Sales, Investment Properties, Condos, Investors, Real Estate, Residential Homes, Real Estate Transactions, Property Management, Negotiation, Move Up Buyers, Contract Negotiation, SFR, Sales, Referrals, Mortgage Lending, Business Intelligence, Business Planning, Customer Retention, Mortgage Banking, Loans, Long-term Customer..., Selling, Customer Service, Management, Buyers, Team Building
Education
Broward Community College 1999 — 2002
Gold Coast real estate school
Comcast November 2006 - Present
Skills
Call Centers, Broadband, Customer Retention, Telecommunications, Customer Experience, Telephony, Troubleshooting, Performance Management, Team Building, Training, Team Leadership, Coaching, Strategic Planning, Time Management, Change Management, Process Improvement, Avaya, Workforce Management, Customer Satisfaction, Employee Engagement, VoIP, Microsoft Excel, Call Center
Education
Broward College
Comcast October 2010 - April 2013
Comcast August 2007 - September 2010
Comcast October 2005 - July 2007
ICG Communications March 2001 - September 2005
ICG Communications April 1998 - February 2001
Skills
MS SQL Server..., MS Office Excel advanced, Routing, Switches, Quality Assurance, Leadership, Troubleshooting, Cisco Technologies, Integration, Vendor Management, Networking, Project Management, Strategy, System Deployment, Requirements Analysis, LERG, Least Cost Routing, Carrier Relationship..., CDRs, Microsoft SQL Server, Wireless, Network Design, VoIP, Telecommunications, Team Leadership, TDM, Session Border...
Education
Brigham Young University 1995 — 1997
BS, Psychology MInor in Business Admin
Comcast April 2008 - January 2013
Turners Falls, MA February 1994 - July 2007
Hallmark Institute of Photography 1994 - 2007
Skills
Lightroom, Photography, Digital Photography, Portrait Photography, Photoshop, Adobe Creative Suite, Graphic Design, Web Design, InDesign, Video, Customer Service, Digital Imaging, Mac, Multimedia, Wedding Photography
Education
Brooks Institute of Photography 1970 — 1973
BPA, Portrait/Color Technology
Comcast November 2012 - Present
Castle Mountain Press March 2010 - Present
Walmart Stores Inc. February 2004 - November 2012
Power Monitors Inc. June 1997 - June 2000
In-Line Diagnostics Corporation September 1990 - June 1996
Skills
Advertising, Copywriting, Marketing Strategy, Social Media Marketing, Online Marketing, Public Speaking, Technical Writing, Change Management, Event Management, Product Management, Sales Management, Foreign Languages, International Business, Customer Service, Program Management, Customer Satisfaction, Training, Retail, PowerPoint, Leadership, Market Research, Merchandising
Education
Brigham Young University 1989 — 1990
Master of Business Administration (MBA)
The George Washington University 1987 — 1989
Master's degree, Science, Technology, and Public Policy
University of North Carolina at Chapel Hill 1979 — 1984
Bachelor's degree, Chemistry
Harrisonburg High School 1975 — 1979
High School Diploma, General Studies
Comcast June 2000 - Present
Comcast Cable June 2000 - Present
Comcast February 2000 - Present
Skills
Call Center, Employee Engagement, Succession Planning, Employee Relations, Workforce Planning, Training, Leadership Development, Learning Management..., Instructional Design, Program Facilitation, Program Management, Curriculum Design, Sales, Sales Management, Selling, Salesforce.com, Workshop Facilitation, Team Building, Customer Retention, Leadership, Training Facilitation, Customer Experience, Call Centers, Account Management, Telecommunications, Customer Satisfaction
Education
University of Massachusetts, Amherst 1992 — 1995
Communications
Bristol Community College 1989 — 1991
New Bedford High School 1984 — 1988
Keith Junior High School 1982 — 1984
AT&T June 2014 - Present
Vonage November 2011 - May 2014
Comcast July 2011 - November 2011
ULTICOM INC August 2006 - March 2011
RUTGERS, THE STATE UNIVERSITY September 2004 - July 2006
Brookdale Community College January 2002 - May 2004
Skills
VoIP, SIP, Testing, Java, Wireshark, Unix, Agile Methodologies, Telecommunications, Quality Center, Test Automation, Troubleshooting, Embedded Systems, Shell Scripting, Test Planning
Education
THE STATE UNIVERSITY OF NEW JERSEY
Bachelor of Science, Computer and Electrical Engineering
Brookdale Community College
Associate of Science, Computer and Electrical Engineering
St. John's High School 1986 — 1998
Sinclair Broadcast Group August 2014 - Present
Sinclair Broadcast Group May 2012 - August 2014
City Creek Advertising and Marketing April 2012 - April 2012
Comcast March 2007 - March 2012
Comcast January 2006 - March 2007
Comcast October 2004 - January 2006
PBS Affiliate KUED-TV Ch September 2001 - August 2004
KUER-FM 90.1 January 2000 - September 2001
University of Utah 1999 - 2000
Daily Utah Chronicle/University of Utah June 1994 - November 1999
Skills
Contract Negotiation, Sponsorship Marketing, Competitive Intelligence, Advertising Sales, Broadcast, Television, Video, Promotions, Sales, Marketing, Direct Marketing, Advertising, Digital Media, Sponsorship, Marketing Communications, Editing, Direct Mail, New Media, Russian, Event Planning, Management, Radio, Content Management, Public Relations, E-commerce, Social Media, Social Media Marketing, Market Research, Online Advertising, Email Marketing, Digital Marketing, Online Marketing, Integrated Marketing, Media Planning, Strategic Partnerships, Teamwork
Education
Brigham Young University 2004 — 2006
MBA
University of Utah 1994 — 2000
BS
West High 1990 — 1994
International Baccalaureate
Integrity Insurance Services September 2012 - Present
Veracity Insurance Solutions, LLC March 2013 - September 2013
Humana June 2011 - September 2012
Comcast December 2008 - November 2010
F.S. Companies January 2007 - September 2008
F.S. Companies September 2005 - January 2007
Professional Marketing International August 2004 - September 2005
Skills
Sales Management, Business Development, Sales Operations, Account Management, Sales, Direct Sales, Team Building, Marketing Strategy, Leadership, Negotiation, Entrepreneurship, Strategic Planning, Real Estate, Investment Properties, Property & Casualty..., Marketing, Building Relationships, Finance, Commercial Insurance, Insurance
Education
Brigham Young University 2000 — 2004
Bachelor of Science
Comcast April 2007 - Present
Results Duffield/Stuart May 2006 - January 2007
Minacs February 1998 - January 2006
Budco 1993 - 1997
Skills
Leadership, Contact Centers, Technical Support, Call Center, Process Improvement, Customer Satisfaction, Avaya, Management, Program Management, Telecommunications, Customer Retention, Strategic Planning, Call Centers, Workforce Management, Customer Experience, Vendor Management, CRM, Customer Service, Training
Education
Brigham Young University 1985 — 1986
N/A, Business Management
Comcast Workforce Operations SupervisorComcast Cable1998 - Present
Education
Kinyon Campbell Bussines School 1996 — 1996
certificate, PC repair and information technology
Bristol Community College
Comcast June 2013 - Present
Comcast January 2011 - June 2013
Comcast June 2008 - January 2011
CGS June 2006 - June 2008
CVS/Pharmacy December 1999 - June 2006
AramarkPNC Bank Arts Center June 1999 - September 2003
Skills
Windows, PC maintenance, Windows 7, Troubleshooting, Computer Maintenance, Technical Support, Customer Service, Call Centers, VoIP, Team Leadership, Management, Software Documentation, Customer Satisfaction, Help Desk Support, Data Entry, Telecommunications, Windows XP
Education
Brookdale Community College 2001 — 2005
Associate of Arts (A.A.), communications
East Brunswick High School 1999 — 2001
high school
Univision November 1995 - Present
Comcast September 1988 - November 1995
comcast 1988 - 1995
Skills
Television, Video Production, Avid, Broadcast, Broadcast Engineering, Broadcast Television, Digital Asset Management, Digital Video, Streaming Media, Troubleshooting, Video Servers
Education
Brookdale Community College 1990 — 1992
AAS, Digital systems technician
Southern Illinois University, Carbondale 1978 — 1980
Bachelor of Science (BS), Radio and Television Broadcasting
Brookdale Community College 1974 — 1978
AA, Humanities
Mosaic Sales Solutions October 2013 - Present
Creative Channel service April 2011 - October 2013
MarketStar 2006 - 2011
CompUSA October 2005 - April 2006
American Furniture Liq May 2003 - October 2005
Comcast August 2002 - May 2003
CompUSA June 1997 - July 2002
Skills
Sales, Call Centers, Account Management, Sales Operations, Direct Sales, Customer Satisfaction, Sales Management, B2B, Solution Selling, Salesforce.com, Sales Process, Team Leadership, Customer Retention, Retail, Team Management, Merchandising, Lead Generation, Mobile Devices, Sales Presentations, Consumer Electronics, Channel, Customer Service, Training, Store Management, Team Building, Call Center, Operations Management
Education
Brown College 1996 — 1998
Associate's degree, Graphic Communications, 3.77
Comcast March 2014 - April 2015
Broward Sheriff's Office March 1988 - March 2014
US Army 1983 - 1989
Skills
Enforcement, Criminal Investigations, Crime Prevention, Hazardous Materials, Physical Security, Patrol, Workplace Violence, Security, Crime Prevention..., Public Speaking, Investigation, First Responder, Counterterrorism, Criminal Justice, Emergency Management, Evidence, Firearms, Executive Protection, Homeland Security, Interrogation, Law Enforcement, Law Enforcement..., Police, Private Investigations, Public Safety
Education
Broward College
AA, Engineering
OptumHealth Bank 2007 - November 2009
JPMorgan Chase October 2004 - December 2007
Comcast February 1990 - January 2003
Skills
Process Improvement, Project Management, Customer Retention, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Call Center, Vendor Management, Customer Experience, Marketing Strategy, Customer Satisfaction, CRM, Call Centers, Banking, Operations Management, Training, Budgets, Leadership, Business Analysis, Team Leadership
Education
Brigham Young University - Idaho 1987 — 1989
Associate of Science, Physical Sciences
University of Utah
Monmouth Park September 2003 - Present
Shamrock Communications, LLC April 2015 - April 2015
Brookdale Community College 2000 - 2015
Comcast July 2001 - August 2003
CNN Financial News January 2002 - October 2002
Skills
Video Production, Editing, Video Editing, Social Media, Adobe Creative Suite, Avid, Videography, Broadcast Television, Facebook, Photoshop, Creative Writing, Lighting
Education
Brookdale Community College 1998 — 2007
Associates, Communication Media
Institute of Audio Research 1991 — 1991
Comcast Cable September 2012 - Present
Comcast November 2011 - September 2012
Comcast Cable January 2007 - November 2011
TEKsystems June 2006 - January 2007
Cosentini Associates September 2003 - May 2006
Verizon Enterprise Solutions September 1997 - January 2003
Skills
Telecommunications, Agile Methodologies, Project Management, CRM, Program Management, Management, Testing, Wireless, Project Planning, Broadband, VoIP, IP, PMO, Enterprise Software, Integration, Video, Security
Education
Drexel University 2014 — 2017
Master's degree, Engineering Management
Comcast University
Certificate, Dale Carnegie Effective Communcations and Human Relations
Project Management Institute
Certification, Project Management Professional
Rutgers, The State University of New Jersey - Rutgers Business School
Certificate, Project Management
Lockheed Martin
Certificate, Lean Six Sigma/Green Belt
State University of New York Empire State College 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Business, Management, Economics
Brookdale Community College
Associate of Arts (A.A.), Business Administration, Management and Operations
Comcast Cable September 2013 - Present
Comcast April 2011 - Present
Broward School Pictures August 2010 - March 2012
Saint David Catholic School 2004 - March 2012
Saint David Catholic School 2004 - 2012
American Express April 1985 - May 2003
Skills
Digital Photography, Photography, Customer Service, Microsoft Office
Education
Broward Community College 1984 — 1988
Plantation High School 1980 — 1984
12
Kimley-Horn and Associates, Inc. August 1999 - Present
Comcast 1989 - 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Process Scheduler
Education
Brookdale Community College 1987 — 1990
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
RCN August 2011 - Present
L-3 Communications December 2009 - July 2011
Comcast Cable 2004 - 2009
Comcast 2003 - 2009
Skills
Process Improvement, Access, Performance Management, Customer Service, Telecommunications, Leadership, Microsoft Excel, Call Center, Microsoft Office, System Administration, Outlook, Vendor Management
Education
Brookdale Community College
Asspcoates, Business
The Exodus Road September 2014 - Present
Watermark Medical, Inc March 2013 - August 2014
Community Foods December 2011 - December 2013
Comcast January 2011 - February 2012
CardioNet March 2001 - August 2010
QDS, a division of Matria Healthcare March 2000 - March 2001
City of Coral Gables Fire-Rescue Dept. March 1980 - July 1997
Skills
Cable sales, High Speed Internet..., Digital phone sales, Training, Management, Mergers, Human Resources, Medical Devices, Dispute Resolution, Healthcare, Hospitals, Account Management, Cross-functional Team..., Sales Operations, New Business Development, Team Building, Start-ups, Sales Presentations, Direct Sales, Strategic Planning, Team Leadership, Cardiology, Sales, Managed Care, Mergers & Acquisitions, Product Development, Cold Calling, Marketing, Selling, Program Management, Product Launch, Budgets, Market Development
Education
Florida International University 1982 — 1985
BS, Communications, Public Relations, Marketing, Journalism
Broward College 1981 — 1983
A.A., Telecommunications, Radio & Television Broadcasting
Comcast June 2015 - Present
Digitek February 2015 - June 2015
North Memorial Health Care January 2011 - April 2011
Famous Dave's March 2010 - March 2011
Meredee's Bistro August 2008 - March 2010
Skills
Chef, Catering, Cooking, Creative Direction, Culinary Skills, Food, Food, Food Preparation, Food Service, Menu Development, Restaurant Management, Research, Restaurants, Customer Satisfaction, Customer Service, Time Management
Education
Brown College 2004 — 2005
A.A.S., Culinary
Kaiser Permanente June 2012 - Present
Lava Rock Island Grill June 2011 - October 2012
MV Transportation October 2008 - June 2012
Centex Homes July 2006 - August 2008
Comcast June 2004 - July 2006
Bio-Rad Laboratories November 2002 - June 2003
Valero Energy Corporation December 2000 - November 2002
Skills
Accounting, Financial Analysis, Financial Reporting, Managerial Finance, Financial Accounting, Forecasting, Budgets, Transportation, Process Improvement, Sarbanes-Oxley Act, Variance Analysis, Customer Service
Education
Brigham Young University 1998 — 2000
Bachelor's Degree, Finance & Business Management, 3.64
Brigham Young University - Idaho / Ricks College 1996 — 1998
Associate of Arts (AA), Finance
Cengage Learning February 2013 - Present
McGraw-Hill Construction October 2011 - August 2012
Macmillan June 2008 - October 2011
Macmillan June 2007 - June 2008
Comcast June 2006 - August 2006
Skills
Consultative Selling, Phone Sales, Email Marketing, Team Oriented, Marketing Strategy, Textbooks, Educational Publishing, Attention To Detail, Outlook Express, WebEx, Excel, Outstanding Customer..., Analytical Skills, Self-starter, PowerPoint, Communication Skills, Positive Energy, Customer Service, Selling, Outstanding..., Sales Process, Academic Publishing, Direct Sales, Sales, Training, Solution Selling, Listening to customers, Publishing
Education
Rider University 2005 — 2007
Bachelor of Science in Business Administration, Advertising, 3.6 GPA
Brookdale Community College 2003 — 2005
Business Adminstration, 3.2 GPA
Middlesex County College
Angie's List December 2013 - March 2015
Verizon Wireless May 2013 - December 2013
Comcast October 2010 - November 2012
Architectural Foam Supply February 2006 - November 2008
Skills
Salesforce.com, Account Management, Sales, Direct Sales, Sales Process, Sales Management, Customer Service, Sales Operations, New Business Development, Strategic Planning, Marketing, B2B, Customer Retention, Customer Satisfaction, Sales Presentations, Selling, Leadership, Cold Calling, Marketing Strategy, Microsoft Office, Team Leadership, Time Management, Team Building, Social Networking, Solution Selling, Social Media
Education
Broward College 2008 — 2009
Business, Management, Marketing, and Related Support Services
Indiana University Bloomington 2001 — 2002
General Studies
King County - Department of Transportation May 2010 - Present
McKINSTRY CO April 2008 - September 2009
Washington Mutual May 2003 - April 2008
Comcast July 2002 - April 2003
CELL THERAPEUTICS, INC. (CTI) January 2002 - July 2002
WorldWise Exchange Services / World-Families October 1996 - December 2001
Skills
SDLC, Program Management, Project Management, SharePoint, Resource Management, Risk Management, Budgets, Information Technology, Life-cycle Management, Visio, Vendor Management
Education
Brigham Young University
BA, Japanese Language Studies
BYU-Idaho June 2015 - Present
BYU-Idaho April 2013 - Present
BYU-Idaho October 2013 - June 2015
Verizon Wireless November 2010 - March 2013
Comcast May 2005 - November 2010
Skills
Direct Sales, Telecommunications, Account Management, Sales Management, Sales, Solution Selling, VoIP, Salesforce.com, Sales Operations, B2B, Management, Contract Negotiation, Project Management, Team Leadership
Education
Brigham Young University - Idaho 2013 — 2014
Northeimer 2010 - 2010
PBS 39 WLVT February 2007 - November 2008
TV51 November 2004 - June 2007
BCTV August 2004 - February 2005
Stichler Products 2004 - 2005
Comcast September 2003 - February 2004
Artos, Inc July 1995 - November 1995
The Tape House January 1994 - July 1995
Brooklyn Tabernacle Church October 1989 - May 1993
Liberty Studios October 1990 - June 1991
Skills
Video, Video Editing, Camera, Video Production, Broadcast
Education
Borough of Manhattan Community College, New York
Brookdale Community College
Comcast Cable April 2010 - Present
Comcast December 2005 - April 2010
Novell 1992 - 2001
Westinghouse Electric Defense Division, Baltimore 1982 - 1989
Texas Instruments 1978 - 1981
Skills
Telecommunications, Telephony, VOD, IP, VoIP, Broadband, Network Engineering, Troubleshooting, Cisco Technologies, Cabling, Fiber Optics, Microsoft Office, Provisioning, Team Leadership, HFC, Access, Team Building, Process Improvement
Education
Brigham Young University 1989 — 1992
Bachelors, Computer Science
DeVry Institute of Technology 1976 — 1978
Associates, Electronics Technician
Designinacloud.com August 2015 - Present
Comcast May 2012 - April 2015
Sprint Nextel 2001 - 2011
Skills
Direct Sales, Training, Sales, B2B, Merchandising, Time Management, Telecommunications, Call Centers, Wireless, Customer Retention, VoIP, Salesforce.com, Solution Selling, Account Management, Sales Operations
Education
Brigham Young University
Bachelor of Science (B.S.), Psychology, Philosophy, Spanish
Southcoast Health System & Southcoast Hospitals Group November 2012 - Present
Comcast October 2010 - November 2012
Best Buy 2003 - 2009
Skills
Windows 7, Technical Support, Computer Repair, Software Documentation, Computer Hardware, Windows XP, Windows Server, Customer Service, Software Installation, Troubleshooting, OS X, Operating Systems, HTML, Wireless Networking, Hardware, Visual Basic, CSS, Ubuntu, Microsoft Office, Sales, Inventory Management, Networking, Windows, Customer Satisfaction, Computer Security, VMware, Meditech, Epic Systems, Active Directory..., Android, Wireless Routers, CompTIA A+
Education
Bristol Community College 2009 — 2012
Bristol Community College
State of Arizona February 2013 - Present
Arizona Department of Economic Security January 2013 - February 2013
Wageworks December 2012 - January 2013
Acquinity Interactive April 2012 - October 2012
Comcast March 2011 - April 2012
ExtendHealth August 2010 - January 2011
Community Funeral Services April 2010 - January 2011
Diamondback Chiropractic of AZ July 2004 - September 2009
Skills
Customer Service, Call Center, Employee Benefits, Customer Retention, Direct Sales, Coaching, Customer Satisfaction, Account Management, Sales, Health Insurance, Team Building, Salesforce.com, Training, Employee Relations, Insurance, Recruiting, Human Resources, Performance Management, Customer Experience, Data Entry, Data Processing, Healthcare, Community Outreach, Time Management, Interviews
Education
Sherman College of Chiropractic 2000 — 2004
DC, Chiropractic
Brigham Young University 1994 — 1998
BS, Psychology
Comcast June 2012 - Present
Insphere Insurance Solutions May 2005 - Present
Integra Telecom 2010 - 2012
Skills
Sales Management, Customer Service, Selling, Sales, Insurance, Account Management, Team Building, Strategic Planning, Fixed Annuities, Leadership, New Business Development, Marketing, Recruiting, Negotiation, Microsoft Office, Call Centers, Budgets, Team Leadership, Microsoft Excel, Marketing Strategy, Public Speaking, Contract Negotiation, Management, Applicant Tracking..., Sales Process, Direct Sales, Networking, Sales Operations, Small Business
Education
Brigham Young University 1995 — 1997
Bachelor of Science (BS), French Language and Literature
Ricks College 1992 — 1995
Associate of Arts (AA), Music
Comcast January 2013 - Present
Pinnacle Security October 2008 - January 2013
ICON Security / Pro Alarm October 2006 - November 2008
Monitronics International February 2004 - September 2006
RS&I March 2000 - February 2004
Intermountain Home Security February 1998 - March 2000
Apex Marketing (now Vivint) September 1993 - February 1998
Skills
Negotiation, Business Strategy, Contract Negotiation, Leadership Development, Team Leadership, Team Building, Team Management, Humor, Sales Management, Operations Management, Sales Operations, Public Speaking, Business Relationship..., Budget Oversight, Training, Sales Process, Sales, Recruiting, Marketing, Management, Leadership, Budgets, Account Management
Education
Brigham Young University 1991 — 1996
Bachelor of Science (BS), Sociology
Dept. of Homeland Security / Customs and Border Patrol January 2013 - Present
U.S. Customs and Border Protection January 2012 - Present
Telos Corporation February 2012 - May 2012
Comcast September 2010 - December 2011
VERISIGN June 2010 - September 2010
VERISIGN 2009 - 2010
Primus Telecommunications Group, Inc. 2006 - 2008
Northrop Grumman Corporation 2001 - 2002
Skills
Cloud Computing, Wireless, Windows, Linux, SQL, Technical Support, Project Management, Agile Methodologies, Software Development, Databases, Java, Strategic Planning, Wings, Craft Beer, Disaster Recovery, Active Directory, Network Security, TCP/IP, Integration, VPN, Windows 7, Networking, System Administration, DNS, ITIL, Computer Hardware, Firewalls, Microsoft Exchange, Visio, VoIP, Wireless Networking, Computer Security, Windows XP, DHCP, Routers, SharePoint, VMware, Data Center, Troubleshooting, Virtualization
Education
Broome Community College 1986 — 1989
Associates, Business
Cazenovia College 1984 — 1986
Assoc, Business
Comcast June 2012 - Present
Cbeyond July 2010 - June 2012
Lewan & Associates September 2008 - July 2010
Cbeyond December 2006 - August 2008
Skills
B2B Marketing, Client Retention, Client Development, Client Relationship..., Client Communications, Telecommunications, Print Management, Account Management, Managerial Experience, Cisco devices, People Management, Sales Excellence, Operational Excellence, Hard Worker, Film Production, Video Production, VoIP, Mobile, Broadband, New Business Development, Mentoring, Consultative Selling, Contract Management, Team Leadership, Lead Generation, Value Based Selling, Referral Generation, Quota, Negotiating Contracts, Social Media, Cloud Computing, Professional Networking, Mobile Technology, Mobile Communications, Solution Selling, Sales Operations, Customer Retention, Networking, Selling, Sales Process, CRM, Direct Sales, Sales
Education
University of Colorado at Boulder 2002 — 2005
BA, Communications
Brooks Institute of Photography 2001 — 2002
Film
Cherry Creek High School 1997 — 2001
Comcast May 2011 - Present
Verizon Data Services June 1993 - March 2011
Verizon Business 1930 - 2011
Skills
MS Office Suite, Change Management, Risk Management, Configuration Management, psql, toad, Unix
Education
Brigham Young University
BS, Computwer Science
Procter & Gamble July 2015 - Present
Procter & Gamble June 2011 - June 2015
Procter and Gamble May 2010 - August 2010
Comcast May 2007 - August 2009
Real Salt Lake August 2005 - November 2007
U.S. Ski and Snowboard Association October 2004 - April 2007
Skills
Leadership, Marketing Strategy, Microsoft Excel, Marketing, Strategic Planning, Social Media, Spanish, Human Resources, Organizational..., Market Research, Financial Analysis, Recruiting, Brand Management, Business Strategy, Product Marketing, Leadership Development, Change Management, Training, Strategy, Employee Relations, Public Relations, Talent Management
Education
Brigham Young University 2009 — 2011
MBA, Organizational Behavior/Business Strategy
Westminster College 2003 — 2007
BA, Communication (Minors: Business/Spanish)
Park City High School 1999 — 2003
Comcast July 2011 - Present
Latin American Medical Care, Inc. August 2001 - August 2007
Skills
Microsoft Office, PowerPoint, Research, Microsoft Word, Microsoft Excel, Public Speaking, Teaching, English, Customer Service, Social Media, Teamwork, Photoshop, Event Planning, HTML, Editing
Education
Broward College 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Broward College
Associates Degree, Arts (Education)
National School of Technology
Associates Degree, Specialized Science
JN Phillips Auto Glass May 2006 - Present
Comcast December 2005 - May 2006
GWV/Sunburst Vacations August 2003 - December 2005
CVS Pharmacy August 1999 - December 2002
Skills
Customer Satisfaction, Customer Service, Sales, Call Centers, Inventory Management
Education
Bristol Community College 2010 — 2011
Certificate, Medical Coding
Blackbaud May 2014 - Present
Blackbaud January 2011 - May 2014
Independent Consultant 2004 - 2010
NJMLS 2002 - 2004
Monsterdaata, Inc. 2001 - 2002
Comcast March 1998 - February 2001
Skills
Lean Six Sigma, DFSS Green Belt, Business Analysis, Business Process, CRM, Call Centers, Enterprise Software, Management, Nonprofits, Process Improvement, Project Management, Product Management, SQL, SaaS, Salesforce.com, SharePoint, Software Documentation, Technical Support
Education
Trident Technical College 2009 — 2010
A.A.S.
NSCC 2006 — 2007
Broome Community College 2005 — 2006
Sport Ngin August 2014 - Present
National Skate Cross League February 2014 - Present
Sport Ngin March 2014 - August 2014
Comcast August 2012 - March 2014
Comcast January 2008 - February 2014
Minnesota Men's Roller Derby January 2009 - August 2012
Midwest Underground May 2004 - October 2007
Skills
Creative Strategy, Incentive Systems, Strategy Development, Small Business..., Public Relations Skills, Marketing Strategy, Product Marketing, Creative Branding, Inside Sales, Creative Writing, Non-profit Development, Non-profit..., Non-profit Marketing, Non-profit Events, Non-profit Board..., Marketing, Business Development, Fundraising, Strategy, Social Media, Nonprofits, Advertising, Public Relations, Management, Incentives, Brand Implementation, Customer Service, Sales, Social Networking
Education
Brown College 2005 — 2007
B.S., Communication
Brown College 2003 — 2007
Bachelor of Applied Science (B.A.Sc.) Interpersonal Communication, Interpersonal Communication
MoreDirect, Inc. September 2013 - Present
MoreDirect, Inc. March 2010 - September 2013
AT&T June 2005 - May 2008
Comcast June 2003 - June 2005
Skills
Account Management, Process Improvement, Salesforce.com, Sales, Customer Satisfaction, Sales Operations, Sales Management, Vendor Management, CRM, Team Building, New Business Development, Customer Service, Business Development, Cross-functional Team..., Team Leadership, Management, Troubleshooting, Negotiation, Project Management, Leadership, Strategic Planning, Contract Negotiation, Forecasting, Purchasing
Education
Broward Community College 1995 — 1997
Associate's degree
Florida College of Natural Health-Pompano Beach
Associate's degree
Convergys March 2013 - Present
First Response Healthcare Staffing October 2011 - June 2012
Comcast February 2011 - May 2011
Salt Lake Organizing Committee - 2002 Olympic Winter Games February 1999 - March 2002
Skills
Talent Acquisition, Technical Recruiting, Applicant Tracking..., Recruiting, Employee Relations, Employee Engagement, Internet Recruiting, Staffing Services, Human Resources, Onboarding, College Recruiting, Benefits Negotiation, Screening Resumes, Temporary Placement, Talent Management, Training Delivery, Big-picture Thinking, Ninja Skills, Peer Mentoring, Team Leadership, Management, Training
Education
University of Utah 1989 — 1993
Bachelors of Science, Political Science, International Relations
Brigham Young University 1990 — 1990
Study Abroad, Political Science and Government
TracFone Wireless, Inc January 2012 - Present
TracFone Wireless, Inc August 2010 - February 2012
Comcast July 2008 - August 2010
Skills
Microsoft Office, Microsoft Word, Outlook, Leadership, Invoicing, Insurance, Software Documentation, Access, Management, Quality Assurance, Training, Visio, Account Management, Lotus Notes, Operations Management, Team Building, Telephone Skills
Education
Florida Atlantic University 2011 — 2014
Bachelor's degree, Business Administration and Management, General
Broward College 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
State of Minnesota December 2014 - Present
State of Minnesota May 2011 - December 2013
Midwest Coca Cola Bottling 2001 - 2004
Comcast 1998 - 2001
Skills
Policy Analysis, Policy, Local Government, Government, Community Outreach, Public Speaking, Nonprofits, Public Policy, Public Administration, Research, Program Management, Program Evaluation, Economic Development, Microsoft Office, Program Development, Process Improvement, Legislative Research, Data Analysis, Performance Metrics, Administration, Tax, Customer Service, Customer Experience, Customer Relations, Motor Vehicle
Education
Inver Hills Community College 2012 — 2016
Bachelor of Applied Science (BASc), Broadcast Management
Brown College 1993 — 1994
Broadcasting, Radio and Television Broadcasting Technology/Technician
Multiband April 2013 - July 2013
Comcast May 2012 - January 2013
NCO Group November 2009 - May 2012
NCO Group May 2010 - April 2011
Skills
Troubleshooting, Networking, Hardware Installation, Software Installation, Communication, Critical Thinking, Analysis, Typing, Training, Translating complex..., Teamwork, Keen Listener, Grammatical Awareness, Computer Assembly
Education
Normandale Community College 2012 — 2013
Brown College 2007 — 2009
Comcast 2009 - 2012
Skills
Computer Proficiency, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Leadership, Networking, Team Leadership, Telephone Skills
Education
Broward Community College 2012 — 2015
Associate of Arts (A.A.), Criminal Justice and Corrections
santa maria 1977 — 1983
The Children's Place September 2013 - Present
Comcast September 2013 - January 2014
jcpenney November 2011 - August 2013
Skills
Visual Merchandising, Retail, Store Management, Merchandising, Driving Results, Retail Sales, Loss Prevention, Customer Service, Inventory Management, Store Operations, Microsoft Office, Sales, Merchandise Planning, Inventory Control, Mac
Education
hempstead senior high school 1985 — 1989
varied
Broward College
Elementary Education and Teaching