Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Comcast October 2008 - Present
Target October 2006 - October 2008
Skills
Training, Management, Interviews, Employee Training, Team Leadership, Hiring, Coaching, Customer Service, Customer Satisfaction, Sales, Time Management, Employee Benefits, Microsoft Office, Team Building, Leadership, Microsoft Excel
Education
University of Illinois at Chicago 2014 — 2016
Psychology
College of DuPage 2009 — 2013
Associate of Arts (A.A.), Industrial and Organizational Psychology
Marten Transport September 2015 - Present
JB Hunt May 2015 - Present
CR England August 2014 - May 2015
AC Square Inc March 2013 - June 2014
Comcast March 2006 - February 2013
C-Cor , State College PA April 2005 - March 2006
Scom January 2005 - March 2005
Comcast January 2002 - January 2004
AT&T January 1999 - January 2002
T.C.I. Cable January 1997 - January 1999
Skills
Cable Television, Cable Modems, Telecommunications, Telephone Skills, Fiber Optics, Fiber Optic Cable, Optical Fiber, DWDM, Cabling, Broadband, T1, Networking, Telephony, VoIP, Software Installation, DSL, DOCSIS, LAN-WAN, Computer Network..., Wireless Networking, Ethernet, Cables, IP, Network Engineering, Routers, Internet Services, Network Design, Switches, IPTV, Telecommunications..., Avaya, Transmission, SDH, WiFi
Education
Western Technical College 1986 — 1987
NCTI, High School/Secondary Diplomas and Certificates
College of Alameda 1979 — 1981
Dental Assisting/Assistant
Oakland High School 1975 — 1978
High School Diploma
Comcast Business August 2015 - Present
Comcast Cable June 2014 - Present
WICT January 2013 - Present
Comcast December 2009 - June 2014
MidAmerica Bank January 1999 - August 2005
Skills
Customer Satisfaction, Customer Retention, Loans, Customer Experience, Call Center, Coaching, Broadband, Team Building, Customer Service, Telecommunications, Sales Management, Sales, Workforce Management, Cross-functional Team..., Call Centers, Sales Process, Hiring, Telephony, Training, Strategic Planning, Recruiting, Product Management, Salesforce.com, Wireless, Process Improvement, Employee Training, Team Leadership, New Business Development, Optical Fiber, Operations Management, VoIP, Vendor Management, Leadership, Employee Relations, Telemarketing, Management, Performance Management, Account Management, Budgets, Sales Operations, Marketing, Selling, Leadership Development, Cold Calling, Outlook, Solution Selling, Time Management, Customer Acquisition, Direct Sales, High Speed Networks
Education
College of DuPage 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Psychology, 4.0
Goodwill of Central Arizona July 2014 - June 2015
Atlantis and the Chairvoyant Dream 2013 - 2014
Laura stamps fan club 2012 - 2014
Cox Communications November 2012 - November 2013
Wal Mart stores January 2010 - November 2012
Comcast April 2000 - December 2009
California Highway Patrol September 1990 - April 1991
US Forest Service April 1984 - November 1988
State of California Department of Forestry and Fire Protection April 1977 - October 1979
United States Air Force July 1971 - October 1973
Skills
Customer Satisfaction, Training, Customer Service, Customer Experience, Inventory Management, Team Leadership, Troubleshooting, Team Building, VoIP, Process Improvement, Call Centers, Management, Leadership, Sales, Call Center, Telecommunications, Customer Retention, Operations Management, Cross-functional Team..., Microsoft Office, Vendor Management, Security, Negotiation, Public Relations, Telephony, Coaching, Account Management, Broadband, Firefighting, Emergency Services, Electronics, Fire Safety, Fire Alarm, Fire Protection, First Aid, Supervisory Skills, Technical Support, Sales Management
Education
College of Marin 1976 — 1979
Associate, Fire Sciences
TRX Training February 2014 - Present
Comcast May 2010 - November 2012
Comcast Cable September 2003 - May 2010
Comcast Cable July 2009 - October 2009
Skills
Call Centers, Customer Retention, Customer Satisfaction, Broadband, Customer Experience, Salesforce.com, Telecommunications, Team Building, Sales, Telephony, Cable Television, Voice Mail, T1, Optical Fiber, PRI, Ethernet, Customer Service, Team Leadership, Business Development, Quality Customer..., NetSuite, Cross Functional Team..., CRM, Microsoft Excel, Cross-functional Team..., Clerical Work, Clerical Skills, Telephone Skills, VoIP, Wireless, DSL, Cabling, Fiber Optics, ISDN, MPLS, Computer Network..., Long Distance, Microsoft Office, Microsoft Word, Data Entry, Collaboration, Database Admin, Spreadsheets, 3PL, Account Management, Leadership, Direct Sales, Coaching, Process Improvement
Education
College of Alameda
Associate of Arts (AA), Social and Behavorial Science Fall 2013
Concordia University-Irvine
DC Stoddert Soccer July 2015 - Present
Comcast June 2014 - July 2015
Ticket Monster January 2013 - March 2014
Trump National Golf Club May 2012 - December 2012
Trump National Golf Club 2009 - 2009
Skills
Social Media, Facebook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Sports, Marketing Communications, Customer Service, Social Media Marketing, Marketing, Social Networking, Photoshop, Research
Education
Georgetown University 2013 — 2014
Masters in Sports Industry Management, Sports Marketing, Graduate
Clemson University - College of Business and Behavioral Science 2009 — 2012
BS, International Management
Emerson College 2008 — 2009
Bachelor of Science (BS), Marketing Communications: Advertising
Comcast June 2005 - Present
Skills
Call Centers
Education
College of DuPage 1989 — 1991
Business Management, Accounting
Oracle March 2015 - Present
Comcast July 2010 - February 2015
Comcast September 2009 - July 2010
Smart Home Solar February 2008 - August 2009
Starwood Hotels & Resorts Worldwide, Inc. May 2008 - October 2008
Shell Vacations Club September 2006 - April 2008
Burroughs & Chapin Company, Inc. February 2005 - August 2006
Skills
Direct Sales, Sales, Cold Calling, Customer Service, Sales Operations, Marketing, Account Management, Sales Management, Management, Training, Marketing Strategy, New Business Development, Business Development, Networking, Salesforce.com, Customer Satisfaction, Customer Retention, Sales Process, Sales Presentations, Social Media, Negotiation, CRM, Selling, Leadership, Lead Generation, Time Management, Team Leadership, Microsoft Office, Advertising, Strategy, Call Centers, global HCM, Cloud Applications, SaaS, Oracle CRM, Telecommunications, Enterprise Software, Cloud Computing, Solution Selling, Taleo, Oracle HR, PeopleSoft, eBusiness Suite, JD Edwards, TEE, Recruiting, Mobile Applications, Mobile Games
Education
College of Charleston
B.S. Psychology, Psychopharmacology
College of Charleston
Bachelor's degree, Psychology
Sonsray Machinery, LLC April 2015 - Present
Comcast November 2011 - October 2014
United Rentals April 2004 - May 2011
Skills
Contract Negotiation, Team Building, Customer Service, Construction, Account Management, Sales, Sales Management, Operations Management, Negotiation, Budgets, Sales Operations, Strategic Planning, Customer Satisfaction, Cold Calling, New Business Development, Purchasing, Management, Leadership, Sales Process, Training, Microsoft Word
Education
Clover Park Technical College 2005 — 2007
Incomplete, Automotive Engineering Technology/Technician, 4.0
Clover Park Technical College 2004 — 2007
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician, 4.0
BIBBS BACKYARD BBQ May 2014 - Present
Eby-Brown August 2009 - January 2011
comcast 2007 - 2009
Skills
Sales Management, Sales, Account Management, Management, Team Building, Customer Service, New Business Development, Sales Operations, Marketing, Negotiation, B2B, Retail, Marketing Strategy, Budgets
Education
College of DuPage 1994 — 1996
SOME COLLEGE, Business, Management, Marketing, and Related Support Services
Wells Fargo Securities June 2015 - August 2015
Eagle Investment Systems August 2010 - June 2014
State Street Corporation October 2008 - August 2010
Comcast May 2008 - September 2008
Camp Manitou June 2002 - August 2004
Skills
Securities, Valuation, Portfolio Management, Mutual Funds, Financial Modeling, Bloomberg, Equities, Account Reconciliation, FX Options, Investments, Fixed Income, Financial Analysis, Hedge Funds, Asset Management, Capital Markets, Private Equity, Derivatives
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2014 — 2016
Master of Business Administration (M.B.A.)
Colby College 2004 — 2008
BA, International Studies with minors in Science, Technology & Society /Anthropology
Universidad de Salamanca 2004 — 2004
Beaver Country Day School 2001 — 2004
Lexington High School 2000 — 2001
Lloyd Agencies February 2014 - Present
Sam's Club October 2011 - March 2014
RadioShack April 2008 - August 2010
Direct TV January 2006 - May 2008
Comcast March 2004 - January 2006
Skills
Store Management, Customer Satisfaction, Inventory Control, Inventory Management, Loss Prevention, Retail, Driving Results, Merchandising, P, Profit, Retail Sales, Sales Operations, Store Operations, Training, Visual Merchandising
Education
College of DuPage 2001 — 2002
some, Computer Science
Stann Creek Ecumenical High School 1992 — 1996
diploma
Comcast Cable TelecommunicationsCableCom, LLCApril 2012 - August 2013
Comcast Cable February 2011 - February 2012
Bay Cities Automatic Gates 2007 - 2009
Comcast April 1989 - February 2007
TCI 1989 - 2007
Skills
Telecommunications, Troubleshooting, Wireless, Cisco Technologies, VoIP, Data Center, IP, Switches, WAN, Cabling, Routers, Fiber Optics, Network Engineering, Integration, Telephony, CCNA, Project Management, Networking, Security, Customer Service
Education
College of San Mateo 1972 — 1972
Village Pedaler March 2014 - Present
Daydream DZines April 2012 - Present
Control Solutions LLC December 2008 - April 2010
De Amertek May 2006 - September 2008
Dickson Unigage June 1998 - January 2005
Comcast March 1988 - June 1998
Castle Screen Print January 1985 - December 1987
The Artery June 1984 - October 1984
Skills
Illustrator, Typography, User Interface Design, Graphic Design, Adobe Acrobat, InDesign, Flash Animation, Mac, Posters, Digital Illustration, CSS3, Vector Illustration, WordPress, Dreamweaver, Photoshop, Logo Design, Custom Name Design, Adobe Muse, Drupal, Weebly, 1and1, Screen Printing, Bicycle Mechanic, Bicycle Builder, Mathematics, Illustration
Education
Elgin Community College 2006 — 2012
Associate of Science (A.S.) Graphic Design, Web Page design, Graphic Design, Writing, Literature, A
DeVry University-Illinois 1996 — 1998
Bachelors of Science, Electrical and Electronics Engineering
College of DuPage 1991 — 2000
Programming Languages, Calculus, Physics, Chemistry, Electronics Technology, A
Gotham Writer's Workshop 2006 — 2006
Fiction Writing
School of Airbrush Arts 1990 — 1990
Airbrush Painting and Illustration, A
Comcast June 2014 - Present
Wiston-Salem Wizards - Height International Basketball Association November 2013 - February 2014
Convergys June 2013 - November 2013
Honda of America Mfg., Inc. December 2011 - February 2012
ADT July 2011 - October 2011
The Home Depot March 2011 - July 2011
Farmingdale State College August 2010 - December 2010
Pathmark Stores, Inc. July 2008 - March 2009
Skills
Program Development, Community Outreach, Public Speaking, Volunteer Management, Event Planning, Fitness, Fitness Training, Personal Training, Cpr Certified, Health Education, Social Media, Event Management, Research, Strength Training, Sports, Wellness Coaching, Leadership, Customer Service, Sports Marketing, Athletics, Customer Satisfaction, Management, Sales
Education
Farmingdale State University of New York 2009 — 2010
Bachelor's degree, Business Management
College of Central Florida 2006 — 2008
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Comcast Cable June 2010 - August 2014
Comcast June 2009 - June 2010
Comcast Cable June 2007 - June 2009
Comcast May 2005 - June 2007
Time Warner Cable February 2000 - May 2005
Skills
Customer Retention, Customer Experience, Sales, Telecommunications, Direct Sales, Broadband, VoIP, Sales Operations, Wireless, Call Centers, Leadership, Solution Selling, Sales Management, Customer Satisfaction, Salesforce.com, Call Center, Account Management, Cross-functional Team..., Sales Process, Cold Calling, Selling, Ethernet, Team Building, Unified Communications, Networking, Product Management, Channel Partners, Vendor Management, Business Development..., Strategic Partnerships, Management, Team Leadership, Training, Strategy, Business Development, Telephony, Marketing, Strategic Planning, Customer Service, New Business Development, B2B, Forecasting, Recruiting, CRM, Marketing Strategy, Budgets, Managed Services, Project Management
Education
University of Phoenix
Pursuing Bachelor of Arts in Business Marketing
Coastal Carolina University 1999 — 2002
Coursework in Business, Business Administration and Golf Management
Naugatuck Valley Community Technical College 1993 — 1996
Associates of Liberal Arts including Business Admin, Associates of Liberal Arts
The University of Connecticut 1990 — 1992
Electrical and Electronics Engineering
Western Governors University
Bachelor's degree, Sales and Sales Management
AmerisourceBergen January 2015 - Present
Comcast November 2011 - April 2014
Skills
Customer Service, Microsoft Word, Sales, Call Centers, Customer Satisfaction, Outlook, Data Entry, PowerPoint, Troubleshooting, Time Management, Access, Technical Support, Customer Retention
Education
College of DuPage
Security National Mortgage Company August 2013 - Present
Comcast November 2010 - June 2013
Skills
Direct Sales, Telecommunications, Cold Calling, Salesforce.com, Solution Selling, Loans, Mortgage Lending, Sales, Customer Satisfaction, Finance, Customer Experience, B2B, Refinance, Selling, Analysis, Customer Retention, Investors, Sales Management, Account Management, Call Centers, Marketing, Sales Process, Business Development, New Business Development
Education
College of DuPage
Glenbard North High School
San Francisco Giants June 2012 - Present
KTVU Fox 2 October 2007 - June 2012
Comcast January 2006 - October 2007
Clear Channel Radio 2005 - 2006
Skills
Broadcast, Digital Media, Radio, Advertising, Social Media Marketing, Social Media, Sponsorship, Media Buying, Television, Sports Marketing, Sponsorship Sales, New Media, Marketing, Media Planning, Online Advertising
Education
San Jose State University
Advertising, Mass Communication/Media Studies
Middlesex University
Global Marketing
College of San Mateo
Associate of Arts (AA)
Catholic Medical Center January 2015 - Present
Comfort Keepers January 2013 - May 2014
Health Dialog September 2011 - February 2012
Saga Communications/Manchester Radio Group July 2008 - June 2011
Adventure Aquarium April 2005 - June 2008
NJ Technology Council 2003 - 2004
Comcast 2001 - 2001
Garden State Cable TV 1992 - 2000
Garden State Cable TV 1989 - 1992
Skills
Writing, Negotiation, Planning, Details, Partner Relationship..., Relationship Cultivation, Corporate Fundraising, Sponsorship Acquisition, Sponsorship Negotiations, Sponsorship Management, Coordinating Events, Event Planning, Negotiating Contracts, Attention To Detail, Follow-up, Promotion Planning, Promotions, Contests, Project Planning, Contract Negotiation, Management, Sponsorship, Marketing, Social Media, Nonprofits, Partner Management, Public Relations, Sales, Advertising, Newsletters, Fundraising, Press Releases, Event Management, Media Relations
Education
Rowan University 1989 — 1992
MA, Public Relations
Colgate University 1980 — 1984
BA, Psych and English
Comcast August 2004 - December 2012
McDonald's Corporation October 1997 - February 2004
Skills
Training, Coaching, Conflict Resolution, Customer Satisfaction, Team Management, Goal Oriented, Communication Skills, Problem Solving, Energetic Leader
Education
College of DuPage 1997 — 2001
Bolingbrook High School 1994 — 1997
North Chicago Community Unit School District 187 September 2013 - Present
Comcast June 1995 - April 2011
Skills
Customer Satisfaction, Technical Support, Customer Retention, Customer Experience, Troubleshooting, Customer Service, Data Entry, Telecommunications, Outlook, Call Centers
Education
College of Lake County 2012 — 2016
Associate's Degree, Administrative Assistant and Secretarial Science, General
Comcast June 2015 - Present
Brunswick Zone XL June 2013 - Present
Cold Stone Creamery May 2011 - April 2013
Summer Waves Water Park April 2010 - September 2010
GameStop November 2006 - April 2010
Skills
Cashiering, Food Service, Restaurants, Cooking, Customer Service, Time Management, Food & Beverage, PowerPoint, Microsoft Office, Microsoft Word, Management, Cash Register, Inventory Management, Data Entry, Customer Satisfaction, Telephone Skills, Teamwork, Inventory Control, Process Scheduler, Retail, Leadership, Training, Microsoft Excel, Budgets, Java
Education
Kennesaw State University 2011 — 2015
Bachelor of Science (B.S.), Computer Science
College of Coastal Georgia 2006 — 2010
Bachelor of Science (B.S.), Biology, General
Alcatel-Lucent October 2013 - Present
U.S. Cellular March 2013 - September 2013
Comcast September 2012 - November 2012
Verizon Wireless August 2000 - March 2010
Ameritech Cellular Services January 1996 - January 2000
Ameritech Mobile Communications January 1992 - January 1996
Skills
Wireless, Telecommunications, CDMA, VoIP, MPLS, IP, Ethernet, Switches, Computer Network..., LTE, Network Design, Telephony, Routers, Wireless Networking, EVDO, LAN-WAN, T1, 3G, WAN, Frame Relay, ATM networks, Networking
Education
DeVry Institute of Technology 1989 — 1992
Bachelor, Science Telecommunications Management
College of DuPage 1987 — 1989
Associate Degree, Applied Science, Travel and Tourism
Comcast June 2011 - January 2013
Verizon Business June 2009 - April 2011
Verizon Business June 1998 - March 2011
Verizon Business January 2003 - June 2009
Kaiser Permanente 1997 - 1998
Tata Consultancy Services 1996 - 1997
Skills
DB2, Microsoft SQL Server, Java, Data Integration, HTML, Project Estimation, SDLC, Requirements Analysis, COBOL, Visio, JCL, Service Delivery, Pre-Sales, Management, SQL Server Reporting..., Vendor Management, Product Lifecycle..., Telecommunications, Healthcare, IBM Mainframe, Distributed Systems, Data Warehousing, Software Development, Databases, Project Management, Software Documentation, JavaScript, ETL, SharePoint, Agile Methodologies, Testing, Software Project..., Team Leadership, SQL, Program Management, Systems Analysis, SSRS, Business Process, Pre-sales, Integration, Disaster Recovery
Education
College of Engineering, Trivandrum 1993 — 1996
Masters, Computer Applications
University of Kerala 1989 — 1992
Bachelors, Mathematics, Statistics
st mary's high school, trivandrum
Comcast 2013 - Present
stackarmstrong productions November 2007 - Present
Skills
Music Videos, Television Production, Film Production, Television, Commercials, HD, Video, Post Production, Broadcast, Camera, Documentary, Editing, Customer Relations, Budgeting, Public Speaking, Production, Marketing Strategy, Writing, Social Media, SEO, HD Video, Video Production, Documentaries, Budgets, Customer Service, Entertainment, Digital Media, Media Production, Screenwriting, Digital Video, Film, Cinematography, Video Editing, Final Cut Pro, Broadcast Television, Avid, Producing, Photography, Short Films, Camera Operating, Avid Media Composer, Reality, Feature Films, New Media, Pre-production, Videography, 35mm, Radio, Directing, Independent Film
Education
University of Southern California 1984 — 1989
•USC, Staff/Facility
College of San Mateo
Associate’s Degree, Film/Video Radio and Television
SPS Commerce July 2014 - Present
PintSpace May 2011 - July 2014
Comcast February 2006 - May 2011
Sports Display, Inc./Zoom Media Corp. May 2004 - February 2006
Skills
Sales Process, Direct Sales, Cold Calling, Sales Operations, Sales, Account Management, B2B, Sales Management, Management, Salesforce.com, Training, Customer Service, New Business Development, Marketing, Sales Presentations, Leadership, Customer Retention, Supply Chain, Cloud Computing, Omnichannel, Business Analytics, E-commerce, SaaS, EDI, Solution Selling, Business Process, Lead Generation, Team Building, Supply Chain Management, Enterprise Software, CRM, Strategic Partnerships, Analytics
Education
Coe College
B.A., Biology, 3.8 GPA
Comcast August 2012 - Present
TicToc Mind: Technical & Creative Engineers January 2007 - Present
Skills
Telecommunications, Wireless, GSM, RF, Testing, Computer programming, Microsoft SQL Server, PHP, Computer Maintenance, Website Development, Mobile Internet
Education
US Air Force 1979 — 1984
Space Communications Systems Equipment Specialist
US Air Force 1979 — 1984
Space Communications Systems Equipment Specialist
Aero-Space Institute, Chicago, IL
Associates, Engineering
Cleveland Institute of Electronics
Electronic Engineering
Apple June 2015 - Present
AT&T May 2013 - June 2015
Comcast October 2011 - January 2013
Skills
Computers, Computer Hardware, Typing, Marketing, Written & Verbal..., POS, Managed Money, Wireless Networking, Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Hiring, Hiring Employees, Inventory Management, Client Issue Resolution, Hardware Installation
Education
College of DuPage 2002 — 2004
Business Administration and Management, General, 3.0
Glenbard South High school 1998 — 2002
High school diploma, 3.0
Comcast January 2015 - Present
Aflac November 2006 - January 2015
J. Morrissey & Company, Inc. August 2013 - October 2013
Kelly Services 2010 - 2011
Skills
Recruiting, Networking, Sales, Presentations, Public Speaking, Temporary Placement, Staffing Services, Internet Recruiting, Applicant Tracking..., Time Management, Screening, Interviews, Marketing, Job Fairs, Talent Acquisition, Human Resources, Training
Education
College of Our Lady of the Elms 2008 — 2011
Bachelor of Arts (BA), Marketing
Loomis Chaffee School 2002 — 2005
DuShawn Nelson Enterprises January 2003 - Present
National Able Network 2012 - 2013
Progressive Communications Services January 2009 - December 2011
AT&T Global Services March 2009 - December 2009
Comcast November 2006 - March 2009
Dish Network January 2001 - January 2003
U.S. Army January 1996 - January 2000
Skills
Microsoft Office, Oracle, Inventory Management, Receiving, Inventory Control, Materials Management, Shipping, Scheduling, Cisco Routers, Cisco Technologies, Microsoft Technologies, Computer Network..., Telephony, Ethernet
Education
College of DuPage 2013 — 2014
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
Cisco Networking Systems Academy 2012 — 2013
CCNA
The Illinois Institute of Art- Chicago 2004 — 2006
Thornton Township High School 1991 — 1995
Prairie State College
One Road Many Paths, Inc. NFP a 501C(3) company April 2013 - Present
MezzaMecca March 2006 - April 2013
Comcast July 2005 - July 2010
Too Famous Productions LLC June 2002 - July 2005
KickBoxX Magazine/Inc June 2000 - May 2002
Eclipse Innovations January 2000 - June 2000
BabelNon, Inc January 1998 - January 2000
Hyatt International January 1995 - January 1998
LIT/First Options August 1993 - January 1995
LIT/First Options August 1993 - January 1995
Skills
Marketing, Social Media Marketing, Social Media, Advertising, Project Management, CRM, Web Design, Strategy, Strategic Planning, Web Development, Television, Management, Sales, Training, Creative Direction, Online Advertising, Social Networking, Public Relations, Entrepreneurship, Video, Email Marketing, Digital Marketing, Online Marketing, Marketing Communications, Marketing Strategy, Customer Service, Digital Media, Leadership, Team Building, Content Strategy
Education
Walden University 2011 — 2015
Bachelor's Degree, Bachelors of Science – Business Management - BSBA, 2.85
COMCAST UNIVERSITY 2005 — 2010
Internal, Network and Computer Science
College of DuPage
Kishwaukee College/Harper College/College of DuPage
Northern Illinois University
Computer Science
Roosevelt University
Broadcasting; Philosophy, Economics and Physics
Vertex October 2008 - Present
Comcast University 2007 - 2008
Comcast 2007 - 2007
The Chubb Institute 2000 - 2007
Skills
TCP/IP, Computer Hardware, Documentation, Microsoft Office, Instructional Design, Excel, PowerPoint, E-learning, Windows, Technical Writing, Customer Relations, Problem Solving, Word, Writing, Customer Service, Compliance, Troubleshooting, Mentoring, Public Speaking, Blended Learning, Linux, Operating Systems, Coaching, Research, Captivate, Software Documentation, E-Learning, Instructor-led Training, Analysis, Process Improvement, Team Leadership, Technical Training, Leadership, SharePoint, Hands-on Training, Microsoft Word, Hardware, Databases, Microsoft Excel
Education
Delaware County Community College 1995 — 2013
IT and Education
Cleveland State University 1976 — 1977
Film
Cuyahoga Community College 1974 — 1976
Business
Cleveland Urban Learning Community 1973 — 1974
high school diploma, art, music, writing
Comcast August 2011 - Present
Electronic Arts October 2009 - July 2011
Turner Broadcasting May 2008 - October 2009
Turner Broadcasting May 2006 - May 2008
A&E Television 2004 - 2006
Pixel Moon Media 2002 - 2003
Women.com Networks 1999 - 2001
Hearst New Media 1999 - 1999
Hearst New Media 1996 - 1999
HarperCollins Interactive 1994 - 1996
Skills
Digital Media, New Media, Information Architecture, Television, User Interface Design, Integrated Marketing, Video, Interactive Advertising, User Experience Design, Digital Strategy, Content Strategy, User Experience, Digital Marketing, Content Management, E-commerce, Social Media, Business Development, Web Analytics, Art Direction, SEO, Leadership, Web Design, Broadcast, Advertising, Interactive Marketing, Mobile Marketing, Brand Development
Education
Colgate University
BA
New York University
MPS
American Transportation Management,LLC December 2014 - Present
Riverside Transport, Inc. May 2014 - November 2014
Access America Transport/ Coyote March 2013 - May 2014
Comcast March 2012 - December 2012
Ahern Rentals April 2011 - March 2012
US Army July 2010 - February 2011
Integrated Networking Technologies, LLC July 2009 - July 2010
United Rentals January 2007 - July 2009
Skills
Sales, Sales Operations, Management, Sales Management, Cold Calling, Customer Service, CRM, Networking, Operations Management, Budgets, Team Building, Account Management, Supply Chain Management, Inventory Management, Salesforce.com, Project Management, Leadership, Negotiation, Direct Sales, Purchasing, Strategic Planning, Process Improvement, Team Leadership, B2B, Key Account Management, Solution Selling, Selling, Training, 3PL, Business Strategy, Telemarketing, Sales Presentations, Utilization Forecasting..., Rental Services, Customer Relationship..., 6 yrs German Language..., B2B Sales and Lead..., CRM & Operations..., Managed/Supervised up..., Customer Relationship..., Microsoft Office Suite..., Rental Equipment..., Rental Equipment Expert, Equipment Rental/Sales, Transportation, LTL Shipping, International &..., Flatbed Shipping, RGN/OD Shipping, Van/Reefer Shipping
Education
College of Charleston 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business, 3.0
Red Bank High School 1998 — 2001
Diploma, 3.0
Comcast March 2012 - Present
Comcast December 2008 - March 2012
Comcast June 2007 - December 2008
HCL Technologies 2003 - 2007
Skills
Sun Certified Java..., SOA, Telecommunications, Requirements Analysis, SOAP, REST, Web Services, Java, Spring, Hibernate, Jersey Framework, LDAP, MDA process, Agile, Agile Methodologies, Software Development, Software Project..., Integration, Requirements Gathering, Java Enterprise Edition, Weblogic, Web Development, Unix, Scrum, Resource Development, Software Design, Spring Framework
Education
Villanova University 2014 — 2016
Master of Business Administration (M.B.A.), Finance and Strategic Management
College of Engineering, Guindy 1999 — 2003
Engineer’s Degree, Electronics and Communication Eng.
Comcast April 2013 - Present
Comcast Cable May 2012 - April 2013
Comcast Cable April 2011 - May 2012
Coosaw Creek Country Club February 2008 - May 2011
Skills
Customer Retention, Call Centers, Telecommunications, Wireless, Communication, Coaching, Conflict Resolution, Team Building, Team Leadership, Cable Television, Security Sales, Quotas, Sales Operations, Sales Process, Employee Relations, Staff Retention, Retention Strategies, Retention Management, Recruiting, Human Resources, Employee Training, New Business Development, Staff Development, Leadership Development, Troubleshooting, VoIP, Customer Experience, Customer Satisfaction, Management
Education
College of Charleston 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Trident Technical College 2007 — 2009
Associate's degree, Hospitality Administration/Management
Sprint May 2015 - Present
Comcast July 2013 - May 2015
U.S. Cellular October 2012 - June 2013
U.S. Cellular December 2009 - October 2012
U.S. Cellular January 2009 - January 2010
U.S. Cellular July 2005 - January 2009
Max and Mortgage May 2006 - October 2006
Design Center February 2005 - April 2006
American Income Life November 2003 - January 2005
Foster, Inc September 2001 - November 2003
Skills
Advertising, Sales, Communication, Organization, Interpersonal Skill, Leadership, Marketing, Building Relationships, Recruiting, Sales Management, Telecommunications, Customer Retention, Training, Microsoft Office, Microsoft Word, PowerPoint, B2B, Microsoft Excel, Customer Service, 4G, Selling, Sales Operations, Time Management, Wireless, Business Development, CRM, Cellular Communications, Cold Calling, Competitive Analysis, Customer Satisfaction, Direct Sales, Management, Networking, Retail, Negotiation, Budgets, M2M, Sales Process, Mobile Devices, Account Management, Call Centers, Solution Selling
Education
College of DuPage 2003 — 2006
Business
College of DuPage 2002 — 2005
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Downers Grove South High School 1998 — 2002
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Downers Grove South High School 1998 — 2002
Mobilear Inc October 2011 - August 2012
Laugh Factory Chicago May 2012 - July 2012
Comcast March 2011 - August 2011
Brinks Security Inc October 2009 - August 2010
Skills
Social Networking, Market Research, Retail, Social Media, Adobe Acrobat, Internal Audit, Access, Customer Service, Data Analysis, Hospitality, Research, Problem Solving, Telecommunications, Administrative..., Business, Microsoft Office, Strategic Planning, QuickBooks, Marketing Strategy, Interviews, Administration, Customer Retention, Customer Satisfaction, Data Entry, Training, Marketing, 50wpm, Internet, Interviewing, Keynote, Wireless, Digital Marketing, Writing, Online Marketing, Sales, Strategy, Outlook, Marketing Communications, Public Speaking, Advertising, WordPress, Web Design, Blogging, Blogger, Print Design, Copywriting, SEO, CSS
Education
Loyola University Chicago 2010 — 2013
BBA
Harper College 2015 — 2017
Associate of Graphic Arts Technology
College of DuPage 2007 — 2010
Associate of Arts and Sciences (A.A.S.)
Certa Pro Painters, Crystal Lake, IL September 2008 - April 2014
Magic Telecom February 2006 - October 2011
Comcast June 2004 - January 2008
Skills
Customer Service, Project Planning, Management Consulting, Service Delivery, Performance Management, Project Management, Management, Operations Management, Team Building, Sales Management, Strategic Planning, Coaching, New Business Development
Education
DePaul University 2002 — 2007
Business
College of Lake County 1990 — 1991
Comcast January 2010 - Present
CARCHEX November 2006 - February 2008
Skills
Recruiting, Coaching, Customer Retention, Leadership, Performance Management, Human Resources, Sales, Team Building, Call Centers, Sales Management, Time Management
Education
College of Charleston
Business Administration
ADP April 2015 - Present
T-Mobile March 2013 - April 2015
Comcast September 2010 - May 2013
Comcast February 2004 - August 2010
Redbox April 2009 - May 2010
Circuit City Inc March 1999 - January 2004
Skills
Quality Assurance, Customer Satisfaction, Project Management, Leadership Development, Call Center, Loss Prevention, Performance Management, Management Development, Process Improvement, Customer Retention, Customer Service, Call Centers, Customer Experience, Employee Relations, Team Leadership, Team Building, Training, Leadership, Management, Sales
Education
College of DuPage
ARRIS May 2012 - Present
Cox Communications February 2012 - May 2012
ARRIS September 2011 - March 2012
Comcast June 2010 - September 2011
Comcast 2011 - 2011
Comcast Cable October 2007 - June 2010
Cox Communications April 2007 - October 2007
Skills
VOD, Set Top Box, DOCSIS, Cisco Technologies, Cisco Routers, Cisco IOS, Red Hat Linux, RF, Network Administration, VoIP, Wireless Networking, MPEG, Telecommunications, TCP/IP, Networking, Troubleshooting, Optical Fiber, IP, Testing, Linux, Wireless, System Deployment, Broadband, IPTV, Integration
Education
Jones International University 2009 — 2014
Master of Business Administration (MBA), Project Management
Jones International University 2006 — 2010
BABC, Communication Management
Cleveland Institute of Electronics 2005 — 2006
AAS, Information Systems Management
Odessa National Polytechnic University
Comcast February 2013 - Present
Axis Design November 2009 - January 2013
Freelance January 2009 - December 2009
General Motors 2008 - 2009
JCIM 2001 - 2009
Wayne State University 2000 - 2008
College for Creative Studies May 2003 - December 2003
Henry Dreyfuss and Associates 2000 - 2000
Lear Corporation 1999 - 2000
Skills
Industrial Design, Product Design, Sketching, Concept Development, Design Strategy, Design Thinking, Automotive Design, Rendering, Solidworks, Concept Generation, Design Management, 3D Modeling, 3D rendering, Hypershot, User-centered Design, Research Design, Design for Manufacturing, Product Development, Keyshot, Adobe Creative Suite, Illustrator, Concept Design, Graphic Design, 3D, Alias Studio Tools, Rapid Prototyping, User Experience
Education
DASI 2009 — 2009
Solidworks 'Blackbelt' Certification
College for Creative Studies 1995 — 1999
BFA ID, Industrial Design
SC State Ports Authority October 2007 - Present
Comcast June 1999 - September 2007
Skills
Active Directory, Disaster Recovery, VMware, Networking, Project Management, Information Technology, Infrastructure, SCCM, Help Desk Support, Servers, Troubleshooting, Leadership, Management, Project Planning
Education
College of Charleston 1992 — 2003
Bachelor of Science, Business Administration
Trident Technical College 1995 — 1997
Certificate, Information Technology
Comcast Cable December 2011 - Present
Comcast Cable April 2010 - January 2012
Comcast 2010 - December 2011
Comcast Cable December 2006 - April 2010
Comcast of Carolina, Inc September 2003 - December 2006
Education
College of Charleston 1994 — 1998
Bachelor of Arts, Communication
Comcast January 2001 - Present
Comcast Cable November 1996 - January 2001
Skills
Subject Matter Experts, Fiber Optics, HFC, CMTS, VOD, Satellite Communications, Distributed Antenna..., Digital Cable, Analog Signal Processing, Digital Signal..., WiFi, Wireless Broadband, Wireless Networking, Internet Services, Router Configuration
Education
University of Maryland University College 2003 — 2005
B.S., Management
College of Southern Maryland 2001 — 2003
Associate of Arts and Sciences (AAS), Electrical, Electronic and Communications Engineering Technology/Technician
Lending Solutions, Inc. December 2013 - Present
Comcast June 2006 - November 2013
Skills
Telecommunications, Call Centers, Customer Satisfaction, Sales Operations, Customer Experience, Solution Selling, Sales Process, Sales, Cabling
Education
College of DuPage 2012 — 2014
Wikus Saw Technology Corp. May 2014 - Present
Experian February 2013 - June 2014
Impact Plastics May 2012 - November 2012
Comcast August 2011 - May 2012
IFM Efector 1997 - September 1999
Skills
Account Management, Sales Management, New Business Development, Cold Calling, B2B, Customer Service, Negotiation, Contract Negotiation, Team Building, Strategic Planning, Direct Sales, Budgets, Sales, Sales Operations
Education
College of DuPage 2001 — 2002
Comcast April 2011 - Present
Comcast July 2008 - October 2011
AAA Michigan April 1997 - May 2006
Word of Light Christian Center January 2000 - January 2001
DPCS May 1994 - April 1997
Afterthoughts April 1993 - March 1994
Education
Travel Education Institute 1996 — 1996
Certificate, Travel & Tourism
College of Lake County 1991 — 1993
Computer Information Systems
Frank Cody High School
High School Diploma
Takata Protection Systems Inc. October 2014 - Present
Various Agencies July 2006 - October 2013
Comcast February 2012 - May 2013
Dr. Steven Gelbard, Neurosurgeon August 2009 - July 2011
Seamobile April 2006 - August 2009
Spirit Airlines April 2004 - April 2006
Skills
Team Leadership, Wireless, Program Management, Telecommunications, Business Strategy, Marketing, Outside Sales, Satellite Communications, VoIP, Customer Service, New Business Development, Management, Contract Negotiation, Recruiting, Direct Sales, Cold Calling, Training, Business Development, Salesforce.com, Team Building, Customer Retention, Sales, Sales Process, Account Management, Leadership, Public Relations, Strategic Planning
Education
Coastal Carolina University 2002 — 2003
Bachelor of Business Administration (B.B.A.), Management
Elements Massage™ July 2015 - Present
Comcast August 2012 - October 2012
U.S. Cellular May 2011 - June 2012
Massage Envy January 2011 - August 2011
Toys R Us Express August 2010 - January 2011
Skills
Sales, Customer Service, Management, Retail, Time Management, Team Building, Team Leadership
Education
College of DuPage 2008 — 2009
Some Classe, Psychology
Glenbard East 2002 — 2006
Diploma
Hightower Inc. May 2015 - August 2015
Savills Studley June 2014 - August 2014
Gate Night Bite January 2013 - October 2013
Randstad Finance & Accounting June 2013 - August 2013
Colgate's Finest September 2012 - April 2013
Comcast May 2012 - June 2012
ESF Summer Camps June 2011 - August 2011
Skills
Leadership, Microsoft Excel, Entrepreneurship, Data Analytics, Strategy, Financial Analysis, PowerPoint, Business Development, Microsoft Office, Research, Critical Thinking, Salesforce.com, Public Speaking, Financial Modeling, Microsoft Word, Due Diligence, Social Media, CoStar, Social Networking, Real Estate
Education
Vanderbilt University 2014 — 2017
Bachelor of Arts (B.A.), Major: Sociology, Minor: Financial Economics
Colgate University 2012 — 2013
Bachelor's of Arts, Economics
The Haverford School 2003 — 2012
Wave Broadband October 2013 - Present
Astound April 2012 - September 2013
ARRIS February 2011 - May 2012
Comcast May 2009 - January 2011
SEFNCO Communications May 2009 - May 2010
Columbus Communications Jamaica Ltd. (Flow) June 2004 - September 2009
Marpin 2009 - 2009
GDIT 2008 - 2008
Skills
Fiber Optics, Optical Fiber, DWDM, Telecommunications, Network Design, Broadband, Metro Ethernet, Dark Fiber, IP, VoIP, System Deployment, Networking, AutoCAD, OSP Engineering, Cabling, Wireless, MPLS, Troubleshooting, Routers, Cisco Technologies, FTTx, Network Engineering, WAN, DOCSIS, HFC, Ethernet, Backhaul, Transmission, Routing, Telecommunications..., Provisioning, Telephony, Network Architecture, Switches, TCP/IP, CATV DESIGN, SDH, IPTV, RF, Data Center, Computer Network..., Wireless Networking, Lode data, RFOG, FTTH, FTTP
Education
Clover Park Technical College 1994 — 1996
Associate's degree, Engineering Design
CDK Global February 2015 - Present
Pyramid Consulting December 2014 - February 2015
Aerotek September 2014 - December 2014
Bridge Personnel Services January 2014 - July 2014
Atomatic Mechanical Services September 2012 - January 2014
Comcast July 2009 - September 2012
Skills
Customer Service, Microsoft Office, Billing, Inventory Management, Scheduling, technical support, General Office..., UPS Shipping, Telecommunications, Payroll, Training, Escalation Resolution, Billing Process, Peer Support, Typing, Fax, Specialized Programs, Technical Support, Process Scheduler, Data Entry, Lotus Notes, Invoicing, Sales, Microsoft Excel
Education
Rasmussen College-Illinios 2013 — 2015
Associate’s Degree, Paralegal Studies, 3.8
College of DuPage 2001 — 2004
Associate’s Degree, Liberal Arts, 3.5
Naperville Central High School 1998 — 2001
Diploma, General
Comcast April 2014 - Present
The Waveroom Plus July 2010 - March 2014
The Waveroom Plus July 2010 - March 2014
BearingPoint Consulting April 2007 - April 2009
GovConnection June 2005 - April 2007
Verizon Wireless July 2000 - June 2005
JobDirect 1999 - 2000
Skills
Sales Operations, Sales, Salesforce.com, Electronics, Cold Calling, Sales Management, Manufacturing, Selling, Customer Service, Account Management, Business Development, Process Improvement, Lead Generation, Sales Process, Customer Satisfaction, Purchasing, New Business Development, Solution Selling, Customer Retention, Direct Sales, Microsoft Office, Product Management, Key Account Management, Inside Sales, B2B, Electronics..., Wireless, CRM, Appointment Scheduling, Telecommunications, Deal Closure, Quote, Distributors, Healthcare, Order Management, Healthcare Consulting, Computer Industry, Closing Sales, Call Centers, DocuSign, Networking, Continuous Improvement, Product Development
Education
Keene State College 1995 — 1998
BS, HealthCare
SeaCoast Career School Manchester 2009 — 2010
RMA, Medical Assistant
Colby Sawyer College 1994 — 1995
BS
Plainedge High school 1990 — 1994
Comcast April 2011 - Present
Comcast Cable August 2008 - June 2009
Comcast February 2006 - April 2009
Comcast Cable February 2006 - September 2008
Skills
Telecommunications, Call Center, Broadband, Customer Satisfaction, Customer Retention, Customer Experience, Cross-functional Team..., Call Centers, Product Management, Management, VoIP, Marketing, Customer Service, Vendor Management, Leadership, Strategic Planning, Human Resources, Managed Services, Telephony, Process Improvement, Training, Team Leadership, Wireless, Workforce Management, Outsourcing, Team Building
Education
College of Saint Benedict and Saint John's University
BA, English
Edina High School
Star thief studios August 2014 - November 2014
Comcast April 2006 - December 2012
US Navy October 2000 - October 2004
Skills
Troubleshooting, Customer Service, Call Centers, Photoshop, Computer Hardware, Computer Network..., Customer Experience, Cabling, Customer Retention, Customer Satisfaction, Data Entry, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Networking, Outlook, PowerPoint, Routers, Project Management, Sales, Team Building, Team Leadership, Teamwork, Technical Support, Telecommunications, Time Management, Training, VoIP, Windows, Windows 7
Education
Cogswell Polytechnical College 2012 — 2017
Digital Arts and Animation (DAA), Entertainment Design
TracysDogs January 2012 - Present
LP Operating, LLC March 2010 - January 2012
Dominion Enterprises August 2007 - April 2010
Comcast July 2004 - May 2006
WBDC-TV November 2001 - July 2004
Skills
Advertising, Lead Generation, Sales Management, Online Advertising, Digital Marketing, Digital Media, Sales, New Business Development, B2B, Social Media Marketing, Account Management, Marketing Strategy, Social Media, Strategic Planning, Email Marketing, Management, Leadership, Online Marketing, Marketing, Strategic Partnerships, Integrated Marketing
Education
Colgate University 1982 — 1986
B.A, Psychology
Comcast July 2010 - Present
Kyocera Wirless Corp. September 2004 - January 2009
Cox Communications September 1999 - September 2004
RPS/FedEx Ground January 1991 - January 1998
Skills
TCP/IP, Test Planning, Process Improvement, Telecommunications, WiFi, Wireless, Usability Testing, Product Development, CDMA, Testing, Software Development, Agile Methodologies, Mobile Devices, Hardware, Troubleshooting, Broadband, Cross-functional Team..., Technical Support
Education
Coleman College 1997 — 2000
BA, Computer Science
San Diego Mesa College 1989 — 1991
AS, Psychology
Humana September 2015 - Present
Blackbaud December 2013 - September 2015
Comcast November 2010 - August 2013
Infragistics November 2009 - November 2010
Blackbaud March 2008 - November 2009
Menlo Innovations June 2006 - March 2008
IDEACore July 2004 - June 2006
Grace & Wild October 2004 - March 2006
Corgi-Aid 2005 - 2006
Skills
User Experience, Usability, CSS, Interaction Design, Information Architecture, User-centered Design, Usability Testing, Heuristic Evaluation, User Research, Wireframes, Persona, Contextual Inquiry, OmniGraffle, Axure, Paper Prototyping, User Scenarios, Information Design, Illustrator, Agile Methodologies, Visual Design, InDesign, HTML, Adobe Fireworks, Photoshop, User Experience Design, Card Sorting, User Interface Design, User Interface, Storyboarding, XHTML, Product Design, Ethnography, Experience Design
Education
University of Michigan 1998 — 2003
BFA, Design and Photography
College for Creative Studies 2003 — 2004
3D Animation
Adaptive Path: UX Intensive 2007 — 2007
Human Computer Interaction
Adaptive Path: Beyond Usability 2.0 2006 — 2006
KPMG US March 2014 - Present
PepsiCo January 2014 - March 2014
MetLife February 2009 - January 2014
Citi August 2005 - February 2009
Morgan Stanley May 2004 - August 2005
New Hampshire Public Television October 2003 - March 2004
Comcast January 2002 - April 2003
AT&T Broadband January 1999 - January 2002
MediaOne June 1992 - December 1998
Skills
Multimedia, Digital Media Services, Video Production, Television Producing, Creative Services, Marketing Communications, Internal Communications, Corporate Communications, Broadcast, Digital Media, Video, Television, Entertainment, Video Editing, Public Relations, Strategy, Facebook, Marketing, Blogging, Creative Direction, Financial Services, Editorial, Content Strategy, TV Production
Education
Colgate University 1981 — 1985
BA, Psychology
Comcast October 2007 - Present
Present Comcast Milpitas October 2007 - Present
ComcastLivermore January 2008 - January 2010
Maxtech January 2007 - January 2008
Vitel Communications, LLC May 2005 - October 2007
Vitel Communications January 2005 - January 2007
Skills
VoIP, Troubleshooting, Avaya, Microsoft Excel, Microsoft Office, DS3, Customer Service, Telecommunications, Project Planning, SIP Trunking, Cabling, Account Management, T1, Cold Calling, Call Centers, Direct Sales, Sales, Social Networking, Telephony, Video, Networking, Ethernet, Customer Retention, Windows, Data Entry, Microsoft Word, Wireless, Broadband, Solution Selling, CRM, Leadership, Managed Services, Management, Outlook, Salesforce.com, Training, Sales Process, Software Installation, Lead Generation
Education
Cogswell Polytechnical College 2013 — 2014
Bachelor of Arts (B.A.), Digital Communication and Media/Multimedia
San Jose City College 2009 — 2010
Psychology
San Diego Mesa College 2001 — 2003
AA, Psychology
Comcast February 2015 - Present
Comcast April 2011 - February 2015
Education
College of DuPage
Associate's Degree, Business Administration, Management and Operations
Universal Orlando Resort March 2015 - Present
Comcast July 2003 - November 2011
The Sarasota Ballet of Florida November 1995 - June 2003
Skills
Call Centers, Telecommunications, VoIP, Broadband, Customer Experience, Telephony, Customer Satisfaction, Customer Retention, Troubleshooting, Wireless, Avaya, Workforce Management, IP, Technical Support, Ethernet, Vendor Management, Customer Service, Process Improvement, Team Leadership, T1, Computer Network..., Provisioning, Call Center, IVR, Routers, Networking, Switches, Avaya Technologies
Education
Rollins College
BA, Summa Cum Laude, Theatre Administration, 3.98
University of Alabama at Birmingham
Computer Science
Cleveland State University
Computer Science
China Unicom Americas October 2014 - Present
Reliance Globalcom July 2013 - September 2014
China Telecom Americas January 2013 - July 2013
Comcast January 2011 - January 2013
Comcast October 2010 - January 2011
Dept of Vet Affairs SF April 2009 - March 2010
L.E.A. April 2007 - August 2009
Cox Communications 2006 - January 2009
XO Communications 2004 - 2006
Mpower Communication Consulting AB 2002 - 2004
Skills
Telecommunications, VoIP, Solution Selling, Managed Services, Wireless, Direct Sales, Account Management, Sales Management, Co-location, Cloud Computing, Sales, Sales Operations, New Business Development, Strategic Partnerships, Business Development, Strategic Planning, Security, Networking, MPLS, Salesforce.com, Sales Process, Unified Communications, SaaS, Cold Calling, Channel Partners, Selling, Customer Retention
Education
San Francisco State University 1997 — 1999
BA, Business Administration and minor in Political Science
College of San Mateo 1996 — 1998
AA Business, Business Administration and Management, General
Randstad USA February 2015 - Present
Randstad March 2014 - February 2015
TruGreen December 2012 - March 2014
Comcast March 2010 - October 2012
Comcast October 2007 - March 2012
Skills
Conflict Resolution, Sales Management, Telecommunications..., Staffing Services, Recruiting, Training, Human Resources, Talent Acquisition, Leadership, Call Centers, Management, Customer Satisfaction, Interviews, Customer Retention, Sales, Hiring, Account Management, Customer Service
Education
Waubonsee Community College 1997 — 1998
General Studies
College of DuPage 1995 — 1997
General Studies
Glenbard North Highschool 1990 — 1994
Vail Resorts May 2015 - Present
Vail Resorts November 2014 - Present
Chestnut Mountain Resort-Snowstar Ski Team December 1979 - April 2014
City of Moline April 2013 - December 2013
Western Illinois University August 2012 - May 2013
Sirius XM Radio Inc./APAC Customer Services February 2011 - August 2011
Comcast November 2005 - August 2008
Bray Properties July 1996 - August 2005
Skills
Event Management, Event Planning, Marketing, Customer Satisfaction, Fundraising, Sales, Social Media Marketing, Public Speaking, Public Relations, Customer Service, Social Media, Retail, Inventory Management, Merchandising, Sports, Press Releases, Media Relations, Editing, Newsletters, Strategic Communications, Recruiting, Volunteer Management, Team Building, Management, Marketing Strategy, Leadership, Social Networking, Strategic Planning, Budgets, Training, Marketing Communications, Microsoft Office, Time Management, Advertising, Facebook, Microsoft Excel, Hospitality, Email Marketing, Tourism
Education
Western Illinois University 2011 — 2013
Master's of Science, Recreation, Park, and Tourism Administration, 3.82 GPA
Western Illinois University 2011 — 2012
Bachelor's degree, General Studies, Minor: Communications, 3.73 GPA
Clinton Community College
A.A. Degree, Liberal Arts and Sciences/Liberal Studies
Comcast 2007 - Present
Skills
Troubleshooting, Telecommunications, Customer Satisfaction, Customer Service, Microsoft Office, Windows, Call Centers, Outlook, Customer Experience, Customer Retention, Team Leadership, Data Entry, Networking, Sales, Technical Support, Account Management, VoIP
Education
Colby Sawyer College
Communication and Media Studies
White House Black Market October 2013 - Present
Pier 1 Imports August 2011 - January 2014
Comcast August 2011 - March 2012
Rioz Brazilian Steakhouse August 2009 - May 2011
Original Benjamin's Seafood June 1996 - August 2009
Southeastern Waterfront Marketing January 2006 - January 2008
Weichert Realtors 2003 - 2006
Southeastern Waterfront Properties August 2002 - August 2003
The Body Shop January 1997 - January 2001
Danskin Outlet January 1996 - January 1997
Education
Coastal Carolina University
B.A, Psychology
Horry Georgetown Technical College
South Carolina Real Estate
Infinity Marketing - Greenville, SC January 2006 - Present
Charter Communications October 2001 - July 2004
InterMedia Cable Partners May 1998 - October 2001
Comcast July 1997 - May 1998
Skills
Advertising, Editing, Marketing Communications, Media Buying
Education
College of Charleston 1995 — 1997
Bachelors, Communications
Family law firm in Newport Beach, CA November 2013 - February 2014
Real Estate Law Firm March 2013 - September 2013
North Aurora Law Firm September 2012 - February 2013
PetSmart November 2011 - September 2012
Comcast June 2009 - August 2011
various September 2008 - June 2009
The Nielsen Company February 2003 - May 2008
The Nielsen Company June 2005 - August 2005
The Nielsen Company February 2003 - June 2005
The Kelley Consulting Co., Inc March 2000 - February 2003
Skills
Public Speaking, Customer Service, Sales, Microsoft Word, Marketing, Coaching, Notary Public, Legal, Legal Research, Management, Google Calendar, Outlook, Research, PowerPoint, Microsoft Excel, Access, Project Management, Microsoft Office, Time Management, Demographics, Advertising, Team Building, Sales Management, Analysis, Budgets, Recruiting, Marketing Research, Market Research, Leadership, Paralegals, Client Interfacing..., Customer Satisfaction, Training, Strategic Planning
Education
DePaul University
BA, Marketing Management
College of DuPage 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Paralegal Studies
Comcast June 2013 - Present
Comcast Cable July 2004 - June 2013
Comcast Cable October 1999 - June 2004
United States Marine Corps January 1989 - September 1998
Skills
Cable Television, Dimensions of..., Networking, Management, Telecommunications, Video, Broadcast, Project Management, Team Leadership, Troubleshooting, Wireless, IP, Fiber Optics, VoIP, Telephony, Ethernet, Broadband, Computer Network..., Optical Fiber, Cabling, Network Engineering
Education
College of DuPage 1998 — 2004
Associate of Arts (AA), None
Wireless October 2015 - Present
Wireless Advocates August 2014 - September 2015
Wireless Advocates Headquarters July 2012 - August 2014
thePlatform for Media 2010-2010 August 2010 - October 2010
Comcast Corporation 2006-2010 August 2006 - January 2010
Comcast Corporation 2003-2006 June 2003 - August 2006
Comcast Corporation January 2000 - January 2003
Comcast December 1999 - June 2000
Boeing Commercial Airplanes 1997-1999 November 1997 - April 1999
Skills
Excel, 10 Key, Access, Outlook, Oracle Financials, Oracle General Ledger, Reporting & Analysis, Accruals, Reconciling, Month End, Variances, Headcount, Contract Labor, ERP, SAP Portal, Brio Query, Physical Inventory, Cycle Counting, Accounts Receivable, Accounts Payable, General Ledger..., Invoice Processing, Expense Budgeting, OBIEE, Fixed Assets, SQL Server 2005/2000, Oracle E-Business Suite, Budgets, Account Reconciliation, Accounting, Auditing, Sarbanes-Oxley Act, Internal Audit, Variance Analysis, Forecasting, Analysis, Microsoft Excel, Process Improvement, Management, Customer Service, Customer Satisfaction
Education
Clover Park Technical College 1995 — 1997
Pharmacy Technician/Assistant
Comcast May 2011 - Present
LinkedIn April 2010 - May 2011
Splice 2008 - January 2010
Verizon Business June 2004 - July 2008
MCI June 2000 - June 2004
PageNet 1999 - 2000
PageNet 1997 - 2000
KYLD 1995 - 1996
Skills
Cisco Technologies, Partnerships, Networking, Telecommunications, Account Management, Start-ups, Salesforce.com, Managed Services, Sales Management, Marketing, Sales, Solution Selling, Social Media, Lead Generation, Budgets, Management, Sales Process, Enterprise Software, Strategy, VoIP, Training, Direct Sales, Strategic Partnerships
Education
College of San Mateo 1989 — 1993
Comcast Producer/DirectorComcast, Northern California1981 - Present
Comcast Hometown Network 1981 - Present
Comcast Cable 1981 - Present
Comcast 1981 - Present
Skills
Storytelling, Television, Management, Producing, Video Production, Entertainment, Camera, Broadcast Television, Video, Post Production, Avid, Social Networking, Videography, Digital Media, New Media, Broadcast, Blogging, HD Video, Social Media, Media Production, Content Strategy
Education
College of Marin 1977 — 1981
Comcast Gerry BuckleyComcast CableJanuary 2000 - Present
TCI 1981 - 1997
Skills
Call Center, Telecommunications, Broadband
Education
Colby College
BA, Government
Northeastern University
MA
Comcast March 2010 - Present
Comcast January 2007 - March 2010
Comcast/AT&T Broadband March 2001 - March 2007
MediaOne June 1998 - March 2001
Hutchins Wheeler & Dittmar September 1996 - June 1998
Massachusetts Superior Court 1995 - 1996
Education
Georgetown University Law Center 1992 — 1995
JD
Colby College 1986 — 1990
BA, Government
BMLI
Apex Systems August 2012 - Present
Comcast March 2002 - June 2011
MCI WorldCom Wireless April 2001 - November 2001
TEKsystems October 2000 - March 2001
Sprint September 1999 - October 2000
Office Depot April 1998 - September 1999
J & J Services March 1995 - April 1998
Skills
Troubleshooting, Telecommunications, Microsoft Office, T1, Integration, Telephony, Sales, Wireless, Call Center, Customer Service, Computer Network..., Networking
Education
College of DuPage
Fort Valley State University
B.A, Communications
Self/Networking February 2009 - Present
Comcast January 2010 - December 2014
Standard Insurance Company December 2007 - January 2010
Standard Insurance Company August 2006 - December 2007
Xerox (mergee ACS) September 2004 - August 2006
Portland State University March 2001 - August 2004
Skills
Vendor Management, Business Intelligence, SDLC, Leadership, Strategic Planning, Project Management, Data Analysis, Troubleshooting, Management Consulting, Nonprofits, Technical Recruiting, Process Improvement, Program Management, Business Analysis, Internet Recruiting, Business Process..., Financial Analysis, Financial Reporting, Data Mining, Databases, Data Modeling, Database Design, Team Management, Cross-functional Team..., Balanced Scorecard, Performance Dashboards, Requirements Analysis, Problem Solving, Customer Service, Resource Management, Salesforce.com, Competitive Analysis, Standards Compliance, Technical Support, Client Liaison, Ownership, Strategic Communications, User Acceptance Testing, Operational Excellence, Ideas Development, Globalization, Dispute Resolution, Team Motivation, Compensation & Benefits, Internal Audit, Quality Assurance, Integration, Intercultural Awareness, Diversity & Inclusion, Peer Mentoring
Education
Portland State University 2002 — 2004
M.Sc., Technology Management
Coastal Carolina University 1998 — 2001
B.Sc., Computer Information Systems
Diasend June 2014 - Present
:DentalPlans December 2011 - March 2014
CastleRock Security February 2011 - January 2012
Comcast 2004 - March 2010
Skills
Recruiting, Account Management, Call Centers, Salesforce.com, Sales, Direct Sales, Customer Service, New Business Development, Marketing Strategy, Customer Retention, Strategic Planning, Team Building, Team Leadership, Project Management, Coaching, Call Center, Leadership, B2B, Customer Satisfaction, Telecommunications, Training, CRM, Customer Experience, Sales Management, Cross-functional Team..., Sales Process, Strategy
Education
Iowa State University - College of Business 1999 — 2001
College of Lake County 1997 — 1999
Business
Northeastern Illinois University
Business
Comcast Cable 1998 - Present
Comcast July 1992 - Present
Skills
DOCSIS, MPLS, Network Design, Routers, Vendor Management, Customer Satisfaction, Customer Experience, Troubleshooting, Direct Sales, Salesforce.com, Process Improvement, Video
Education
College of San Mateo 1985 — 1987
Comcast July 2015 - Present
Cigna July 2014 - Present
IBM September 2011 - Present
Kenexa February 2010 - September 2011
Kenexa September 2006 - March 2010
Skills
Microsoft SQL Server, ASP.NET, Database Design, Testing, Web Services, Process Improvement, User Acceptance Testing, .NET, C#, XML, SQL, SDLC, Software Development, JavaScript, VB.NET, AJAX, Software Project...
Education
Kansas State University 2004 — 2006
MS, Computer Science
Osmania University 2000 — 2004
BE, Information Technology
Cleveland State University
T-Mobile USA March 2010 - Present
T-mobile USA July 2008 - March 2010
Sprint/Nextel July 2006 - July 2008
Nextel Communications July 2005 - July 2006
Paige Personnel service June 2004 - July 2005
Comcast February 2002 - January 2004
Skills
Wireless, Cellular Communications, Telecommunications, UMTS, LTE, 4G, GSM, CDMA, Computer Network..., 3G, VoIP, Wireless Networking, Network Engineering, Network Design, SS7, TCP/IP, Switches, IP, Edge, Troubleshooting, Ethernet, Microwave, Integration, GPRS, TEMS, EVDO, WiMAX, WCDMA, BSS, Program Management, NSN, Mobile Communications, T1, RF, Mobile Devices, 2G, RF Engineering, Testing, Fiber Optics, RAN
Education
US Army Signal School 1997 — 1997
Telecommunications
College of DuPage
State of Tennessee July 2014 - Present
Tennessee Technological University August 2011 - Present
Belk July 2012 - December 2012
Comcast April 2007 - December 2009
Advanced Photographic Solutions February 2002 - April 2007
Skills
Public Health, STD Counseling, Microbiology, Troubleshooting, Computer Network..., VoIP, T1, Telecommunications, Routers, TCP/IP, BMC Remedy, Telephony, LAN-WAN, WAN, Technical Support, Switches, Ethernet, VPN, Cisco Technologies, IP, Wireless Networking, Wireless, Microscopy, Gel Electrophoresis, Gram Staining, Titration, Organic Chemistry, Molecular Biology, Biology, Chemistry, Biochemistry, Sales, Customer Service, Network Design, Networking, Computer Hardware, Help Desk Support, Call Centers, Network Administration, Network Security, Cisco Routers, Computer Repair, Firewalls, XP, A+ Certified, Windows 7, Software Installation, Call Center
Education
Tennessee Technological University 2011 — 2014
Bachelor of Science (BS), Microbiology and Immunology, 3.3
Cleveland St. Comm. 2009 — 2011
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Cleveland State Community College 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
Comcast Cable April 1983 - Present
Comcast 1983 - Present
Skills
Performance Management, Call Center, Team Building, Coaching, Microsoft Office, Telecommunications, Call Monitoring, Billing Systems, Avaya, Process Improvement, Forecasting, Customer Service, Call Centers
Education
College of Our Lady of the Elms 2002 — 2005
Genworth Financial March 2013 - Present
Genworth Financial September 2008 - February 2013
Comcast 2001 - 2007
Comcast 1994 - 2001
Comcast 1991 - 1994
Skills
Marketing, Product Marketing, Cross-functional Team..., Strategy, Marketing Management, Product Management, Project Management, Marketing Strategy, New Business Development, Customer Experience, Product Distribution, Leadership, Sales Management, Account Management, Call Centers, Advertising, Creative Direction, Customer Service, Direct Sales, Strategic Partnerships, Strategic Planning, Market Analysis, Email Marketing, Management, Product Development, Training, Pricing, Direct Marketing, Segmentation, Sales, Product Launch, Lead Generation, Competitive Analysis, Customer Retention
Education
College of Charleston 1985 — 1989
BA, English, Communications
Aramark Uniform Services March 2014 - Present
TigerDirect.com May 2013 - March 2014
Comcast July 2011 - April 2013
Equity Residential May 1999 - February 2010
Walt Disney World January 1999 - August 1999
Skills
Sales, Customer Service, Microsoft Office, Social Media, Account Management, Social Networking, B2B, Marketing, Direct Sales, Salesforce.com, Cold Calling, Lead Generation, Social Media Marketing, Marketing Strategy, Customer Satisfaction
Education
College of DuPage 2000 — 2002
Associate of Arts (A.A.), Criminal Justice and Corrections
Wheaton Warrenville South High school 1994 — 1998
Comcast June 2009 - Present
Comcast September 2008 - June 2009
Comcast September 2004 - September 2008
Comcast December 2003 - September 2004
Comcast November 2001 - December 2003
AT&T Broadband January 2001 - November 2001
McDonalds 1996 - 2001
Education
Oakton Community College 2010 — 2011
Cisco Networking Academy, CCNA
Computer Learning Center 1999 — 2000
Certificate, ITNSA
College of DuPage 1997 — 1999
A.A.S in CIT Program, Computer Networking
Joliet Catholic Academy 1993 — 1997
Comcast September 2012 - Present
at Brand Name Real Estate 2005 - Present
Comcast 2003 - August 2012
Comcast Online 1999 - 2002
palmettoweb.com 1999 - 2000
The Marketing Group 1996 - 1999
Skills
Customer Service, Sales, Sales Management, Selling, Business Development, Sales Operations, Customer Retention, Customer Satisfaction, Retail, Direct Sales, Budgets, Competitive Analysis, Contract Negotiation, Real Estate, Training, Leadership, Team Building, Merchandising, Networking, Management, Negotiation, Cold Calling, Sales Process, Account Management, New Business Development, Online Marketing, Marketing, Salesforce.com, Sales Presentations, Advertising, B2B, Investment Properties, Product Marketing, Call Centers, Telecommunications, Strategic Partnerships, CRM, Strategic Planning, Customer Experience, Solution Selling, Marketing Strategy, Lead Generation, Start-ups, Market Analysis, Cross-functional Team..., P, Team Leadership, Forecasting
Education
College of Charleston 1993 — 1998
Business Management/Computer Science
Universal Restoration Services January 2015 - Present
Comcast 2011 - 2014
Spectrum Restoration 2007 - 2009
Anicom Wire & Cable 1995 - 2001
Skills
Account Management, Coaching, Consulting, Networking, Direct Sales, New Business Development, Sales, Business Development, Marketing, Solution Selling, Time Management, Telecommunications, Cold Calling, Managed Services, Team Building, Sales Process, Team Leadership, Call Centers, Customer Retention, Customer Satisfaction, Leadership, Salesforce.com, Sales Operations, Recruiting, Sales Presentations, B2B, CRM, Selling
Education
Northwood University 1994 — 1996
Business, Management, Marketing, and Related Support Services
College of DuPage 1992 — 1994
AA, Marketing
Northern Trust Corporation August 2014 - Present
Northern Trust Corporation July 2012 - August 2014
Proprietary Trader April 2010 - June 2012
NOJ Trading LLC August 2007 - April 2010
NOJ Trading LLC 2009 - 2009
Verizon Business January 2005 - August 2006
Comcast August 2006 - 2006
WorldCom July 1999 - December 2004
Skills
Technical Analysis, Options, Trading, Traders, Industry Analysis, Trading Systems, Portfolio Management, Analysis, Competitive Analysis, FX Options, Financial Markets, Electronic Trading, Business Analysis, Equity Trading, Commodity, Trading Strategies, Equities, Financial Modeling, Hedging, Fundamental Analysis, Capital Markets, Bloomberg, Bonds, Derivatives, ETFs, Equity Derivatives, FX trading, Fixed Income, FX Trading
Education
DePaul University 1993 — 1996
College of DuPage 1991 — 1993
Mammoth Technologies 2009 - Present
Comcast 2013 - 2014
Sony Electronics 2000 - 2009
Qualcomm 1998 - 2000
ENCAD 1994 - 1998
ILTS (International Lottery and Totalizator Systems) 1989 - 1994
Xscribe 1982 - 1988
Skills
Embedded Systems, Software Development, Testing, Linux, Perl, Android, Python, Java, Firmware, Digital Video, Enterprise Architecture, Process Improvement, Project Management, Eclipse, SQL, Object Oriented Design, Software Development..., Bioinformatics, UML, Perforce, Genetics, PHP, MPEG-4, Six Sigma, Molecular Biology, REST, Git, C/C++, Data Analysis, AVC, Digital Audio, Automated Software..., Software Configuration..., CMMI, BLAST, Biostatistics, Data Mining, R, Rattle, Weka, Octave, RTP, RTCP, Cellular Communications, CDMA, JUnit, Selenium, Web Services, Ant, C++
Education
University of California, San Diego 2010 — 2012
University of California, San Diego 1996 — 1997
Coleman College 1982 — 1984
Associate of Science
Medtronic September 2014 - Present
Salo 2011 - Present
Baby's Space Tatonka Academy 2009 - 2011
Comcast 2007 - 2008
Skills
Financial Analysis, Data Analysis, Analysis, Microsoft Excel, Credit Analysis, Essbase, Microsoft Office, Business Analysis, Corporate Finance, Process Improvement, Accounting, PowerPoint, Microsoft Word, Financial Modeling
Education
University of St. Thomas - Opus College of Business 2008 — 2010
Finance
College of Saint Benedict 2003 — 2007
PSAV November 2013 - Present
Comcast August 2011 - November 2013
Best Buy November 2009 - July 2011
IKON Office Solutions February 2002 - December 2004
Pitney Bowes Management Services August 2000 - February 2002
Idealease January 1999 - August 2000
SSC Service Solutions February 1998 - December 1999
Skills
Troubleshooting, Team Leadership, Customer Service, Windows, VoIP, Internet, CSG, IP, ACSR, Training, German, Call Centers, Network Administration, Management, Employee Training, Customer Satisfaction, Technical Support, Access, Account Management, Microsoft CRM, Oracle Applications, Leadership, Microsoft Office, Budgets, Team Building
Education
University of Wisconsin-Green Bay 1993 — 1997
BA, German
College of DuPage 2005 — 2005
Computer Programming, A
Comcast Cable 2001 - Present
Comcast July 2008 - February 2015
Time Warner Cable of Houston 2001 - 2006
Skills
Toad, Billing Systems, Oracle SQL, Microsoft SQL Server, SSRS, SSIS, Databases, Integration, Telecommunications, Oracle, Analysis, SQL Server Management..., T-SQL, Process Improvement, SQL, Access, SharePoint, Team Building, Oracle SQL Developer, SDLC, Management, Business Intelligence
Education
College of DuPage 1993 — 1994
Comcast 2001 - Present
Maverick Southern Kitchens April 1998 - July 2001
Skills
Recruiting, Employee Relations, Succession Planning, Performance Management, Talent Management, Onboarding, Employee Engagement, Benefits Administration, Union Avoidance, Talent Acquisition, Workforce Planning, Human Resources, Organizational..., Deferred Compensation, Hiring, Training, Team Building
Education
College of Charleston 1985 — 1988
Bachelor of Science, Business Admin
Winthrop University 1984 — 1985
Comcast October 2011 - Present
TDS January 2001 - October 2011
AT&T June 1973 - December 2000
Skills
MPLS, Telecommunications, Metro Ethernet, Managed Services, Telephony, Direct Sales, IP, Data Center, Wireless, Account Management, SIP, Unified Communications, Cloud Computing, SIP Trunking, WAN, Hosted Services, LAN-WAN, Cisco Technologies, Network Design, Broadband, Optical Fiber, Networking, Call Centers, Internet Services, Switches, Cabling
Education
College of DuPage
Associates, Business
Comcast
Skills
Vendor Management, Troubleshooting, VoIP, Telecommunications, Telephony, Process Improvement, Avaya, Cisco Technologies, IP
Education
College of DuPage 1988 — 1995
Shantiniketan High School 1983 — 1984
DBbuilder February 2015 - Present
Intermedia August 2013 - October 2014
Comcast October 2007 - January 2013
Wave Broadband January 2006 - September 2007
Cox Communications May 2000 - July 2005
Skills
Networking, Technical Support, VoIP, Software Installation, Troubleshooting, Telecommunications, Customer Service, TCP/IP, Cisco Technologies, Leadership, IP Networking, VoIP protocols SIP, Coaching, Microsoft Excel, English, Microsoft Office, Microsoft Word, Outlook, Process Improvement, Training, Teamwork, SQL Server Management..., SQL, Knowledge Base, Knowledge Management
Education
Coleman College 1999 — 2000
Computer Applications and Networking
Coleman College 1999 — 2000
Computer Applications and Networking
Qwest Communications 1999 - Present
Jeff Dalman 1977 - Present
Comcast 1994 - 1999
Seaworld 1983 - 1987
Skills
VoIP, MPLS, T1, Ethernet, LAN/WAN
Education
Cleveland State University 1977 — 1982
Bachelor of Arts (B.A.), Communications
Comcast February 2011 - Present
Pyramid Companies October 2009 - Present
Syracuse University December 2002 - June 2009
Skills
Metadata, Data Analysis, Qualitative Research, Library, Research, Market Research, Online Research
Education
Syracuse University 2004 — 2009
MSLIS, Library Science
Colby College 1991 — 1995
BA, Sociology, Spanish
Lewis University August 2013 - December 2014
Comcast October 2011 - October 2012
Comcast December 2008 - October 2011
Berglund Computing Services February 2001 - December 2008
Avenew, Inc. June 2000 - February 2001
Lemont School District 113A August 1997 - May 2000
Skills
Online Course Analyst, Team Building, Instructional Writing, Instructional Design, Leadership Development, Leadership, Technical Support, IP, Networking, Telecommunications, Software Installation, VPN, Servers, Management, IT Operations, T1, Broadband, Telephony, Cisco Technologies, Security, System Administration, Project Planning, Escalation, Help Desk Support, Software Documentation, Call Center, Internet Services, Call Center Development, Customer Retention, VoIP, Disaster Recovery, Vendor Management, Public Speaking, Customer Service, Outside Plant, SIP, Routing, Unified Communications, Network Architecture, Cabling, Coaching, Organizational..., Training, Microsoft Office, Program Management
Education
Lewis University 2013 — 2014
Master of Organizational Leadership, Workforce Development and Training, GPA 3.90
Lewis University 2011 — 2013
Bachelor of Arts (B.A.), Organizational Leadership
College of DuPage 1992 — 1994
AA, General Studies
Well & Lighthouse, LLC April 2013 - March 2015
GMMB January 2012 - March 2013
The White House September 2011 - December 2011
Democratic Senatorial Campaign Committee June 2011 - August 2011
Colgate University January 2009 - May 2011
Colgate University September 2007 - May 2011
Click Equations June 2010 - August 2010
Geneva for Human Rights May 2010 - June 2010
Comcast May 2009 - August 2009
Comcast May 2008 - August 2008
Skills
Social Media, Politics, Strategic Communications, Media Buying, Political Communication, Client Relations, Political Campaigns, Lexis, Salsa, NGP, Omniture, Tableau, Community Outreach, Microsoft Office, Fundraising, Research
Education
University of Pennsylvania - The Wharton School 2015 — 2017
Master of Business Administration (M.B.A.)
Colgate University 2007 — 2011
BA
Cox Communications July 2007 - September 2014
Comcast February 1998 - April 2007
Skills
Technical Support, Call Centers, Troubleshooting, Telecommunications, VoIP, Customer Service, Networking, People-oriented, People Skills, Windows 7, Windows Vista, Highly detail oriented, WiFi, Wireless Routers, Computer Network..., Customer Retention, Customer Satisfaction, Broadband, Sales, Process Improvement, Team Building, Microsoft Office
Education
Clinton Community College 1992 — 1994
Associate's degree, Business Administration and Management, General, 3.5 GPA
Au Sable Valley High School 1988 — 1992
High School
UST Global INC June 2015 - Present
UST Global April 2006 - Present
WellPoint June 2013 - Present
Walmart 2011 - 2013
WellPoint 2009 - 2011
Comcast 2007 - 2008
Princess Cruises 2006 - 2007
Skills
Requirements Analysis, Business Analysis, HP Quality Center, Rational Manual Tester, Rational ClearQuest, Scrum, MS Visio, Fiddler, Rest Client, Queryman, Teradata, Agile Methodologies, Waterfall, SQL, Microsoft Office, XML, IBM Rational Software..., Web Services, PL/SQL, SDLC, Java, Regression Testing, System Integration..., Scaled Agile Framework, Black Box Testing, User Acceptance Testing, White Box Testing, Performance Testing, Rational Functional..., Rational Performance..., IBM Rational Tools, HP ALM, Transportation..., Logistics Management, Pharmacy Benefit..., Membership, Claims Management, Functional Testing, Service Oriented Testing, iTKO LISA, Test Strategy, Test Planning, Test approach, Test Scripts, Test Cases, Automated Software..., Manual Testing, Team Leadership, Test Driven Development, JavaScript
Education
Cochin University of Science and Technology 2001 — 2005
Bachelor of Engineering (B.Eng.), Electrical, Electronics and Communications Engineering
Malabar Christian College 1999 — 2001
Pre - Degree, Science
Silver Hills High School 1995 — 1999
Delta Dental Insurance Company 2013 - Present
Wells Fargo May 2010 - Present
Comcast June 2008 - May 2010
Skills
Software Documentation, Time Management, Customer Satisfaction, Customer Service, Sales, Invoicing, Accounts Payable, Banking, Negotiation, Employee Benefits, Research, Filing
Education
College of San Mateo
Associates
Comcast March 2015 - Present
CMR February 2012 - February 2014
George P Johnson October 2002 - January 2010
Skills
Project Management, Professional Services, Event Planning, Event Management, Coordinating Events, Vendor Management, Written Correspondence, Customer Service, Housing Management, Finance, HTML emails, Administrative..., Office Administration
Education
Skyline College 2011 — 2012
General Education
College of San Mateo 2000 — 2002
General Education
South San Francisco High School 1997 — 2000
Graduated
Comcast 1999 - Present
Education
Clemson University 1991 — 1995
BS Accounting
Comcast May 2015 - Present
Freelance June 2005 - Present
Bilingual Cine-Television June 2005 - Present
Open Eye Pictures October 2014 - May 2015
Artemis Film March 2010 - March 2014
KCSM September 2009 - January 2010
Skills
Film Production, Film Editing, Television Broadcasting, Radio Broadcasting, Education, Socio-Educational Films, Documentaries, Cinematography, Cinema, Video Editing, Camera Operating, Video Production, Television, Camera, Post Production, Sound
Education
San Francisco State University 2006 — 2013
Bachelors, Radio and Television Studies
College of San Mateo 2009 — 2009
Radio and Television Broadcasting
Las Positas College 2008 — 2008
Radio and Television Broadcasting
Comcast November 2008 - July 2015
Skills
Customer Service, Management, Telecommunications, Sales, Project Management, Leadership, Team Leadership, Account Management, Marketing, Troubleshooting
Education
College of DuPage
Business Administration and Management, General
State of Illinois Department of Revenue April 2011 - Present
Comcast 2004 - 2009
Sound Incorporated 2003 - 2004
Comcast 2000 - 2003
US Navy Retired July 1985 - August 2000
Pitney Bowes 1999 - 2000
Frito Lay 1995 - 1999
Jewel Food Stores 1990 - 1995
Education
College of DuPage 1999 — 2006
Associates, General Studies/ Business Management
Elite Sales Generation January 2002 - Present
Comcast March 2000 - February 2010
TRASE MILLER February 1995 - September 1999
Discovery Zone January 1994 - January 1995
McDonalds Corporation January 1991 - January 1994
Stouffer Oak Brook Hotel January 1985 - January 1991
Education
College of DuPage
Southeastern Academy
York Community High School
Retired Telecommuication Executive June 1992 - November 2002
Comcast Cable 2002 - 2002
Comcast 2000 - 2002
AT&T Broadband 2000 - 2002
MediaOne 1998 - 2002
AT&T February 1992 - May 1998
IBM June 1967 - June 1997
Skills
Telecommunications, VoIP, Vendor Management, Team Building, Wireless, Product Management, Program Management, Cross-functional Team..., Integration, Data Center, Troubleshooting, Engineering, Project Management, Team Leadership, Management, Process Improvement, Project Planning, Operations Management, Change Management, Product Development
Education
University of Michigan
Program for Executives
Colgate University
Comcast January 2012 - Present
Career educaton corporation June 2005 - February 2008
Mortgage market Information Services November 2002 - June 2005
Skills
Account Management, Salesforce.com, Sales, Cold Calling, Advertising Sales, Lead Generation, Advertising, Marketing, New Business Development, Online Advertising, Forecasting, Marketing Strategy, Social Media Marketing, Sales Management, Customer Service, Digital Media, Budgets, Digital Marketing, CRM, B2B, Customer Retention, Call Centers, Sales Presentations, Direct Sales, Sales Process, Email Marketing, Sales Operations
Education
College of DuPage
Associate of arts, Accounting
Electro-Motive Diesel September 2011 - Present
UAW Local 719 September 2011 - Present
The Morey Corporation May 2011 - August 2011
Comcast September 2009 - August 2010
Education
College of DuPage 2006 — 2010
Electrician
Benefitfocus June 2014 - Present
Boss' d Up Xpressionz January 2014 - Present
CreateSpace May 2012 - June 2014
Comcast September 2008 - March 2010
First Contact January 2006 - August 2008
Skills
Call Centers, Troubleshooting, Process Improvement, Access, Customer Service, Microsoft Office, Analysis, Customer Experience, Outlook, Sales, PeopleSoft, Technical Support
Education
College of Charleston 2003 — 2007
BS, Biology
Comcast July 2012 - June 2013
Comcast May 2000 - February 2010
AT&T Broadband April 1996 - May 2000
Continental Cablevision January 1992 - April 1996
Skills
SAP, PeopleSoft, Windows 7, Microsoft Office 2007, Microsoft Windows 98, TCS Scheduling System, Administrative Support, Reporting & Analysis, Customer Relations, Database Administration, Organizing, Purchasing, Telecommunications, Team Management, Customer Service, Scheduling, Office Management, Outlook, Administrative..., Call Centers, Process Scheduler
Education
College of DuPage 1992 — 1996
AA, Business Administration
Comcast May 2012 - Present
Hamburg Sud 2008 - 2011
Sherwin Williams March 2007 - December 2009
Skills
SQL
Education
Cleveland State University 1998 — 2002
Bachelor of Business Administration, Computer Information Systems
Newell Hunt Furniture July 2012 - Present
Comcast April 2006 - July 2012
Expedia June 2004 - April 2006
Skills
Team Building, Social Media, Event Planning, Project Management, Event Management, AutoCAD, Project Planning, Teamwork, Sales Management, Microsoft Word, Microsoft Excel, Customer Service, Customer Satisfaction, Sales, Travel Planning, Team Leadership
Education
Clover Park Technical College 1994 — 1997
Associate of Arts and Sciences (A.A.S.), Interior Design
Fife High School 1990 — 1994
Associate of Arts and Sciences (A.A.S.), Interior Design
Veritiv March 2012 - Present
Comcast April 2005 - December 2009
Unisource Worldwide, Inc. June 1995 - April 2005
SAIC April 1989 - June 1995
Computer Intelligence April 1987 - April 1989
United States Navy August 1981 - April 1986
Skills
Program Management, Information Technology, Executive Positions
Education
University of San Diego
Master of Business Administration (MBA), Finance
Coleman College
Bachelor of Science (B.S.), Computer and Information Sciences, General
Shippensburg University of Pennsylvania
Bachelor of Arts (B.A.), History
Norwich University
Master's degree, Military History
Comcast February 2009 - Present
Barrens Project/ Treasury Department Ministry of Finance in Kosovo January 2004 - February 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Training, Photoshop, Outlook, Process Improvement, SQL, English, Customer Service, Windows, Team Leadership, Team Building
Education
College of DuPage
CIT, Computer Systems Networking and Telecommunications
College of DuPage
Certification, CCNA/ Routing & Switching
Global Knowledge Institute
Certification, MCSA
Global Knowledge Institute
Certification, MCP
University of Prishtina
Ann and Robert H. Lurie Children's Hospital of Chicago February 2014 - Present
Ann and Robert H. Lurie Children's Hospital of Chicago March 2011 - February 2014
Hinsdale Hematology Oncology Associates March 2007 - March 2011
Comcast July 2006 - December 2006
Skills
Healthcare Information..., Technical Support, Networking, Active Directory, EMR, Windows Server, Windows 7, Software Documentation, Microsoft Exchange, Windows XP, Troubleshooting, HIPAA, Visio
Education
College of DuPage 2006 — 2008
Associate's Degree, Computer Internetworking Technologies
DeVry University
Bachelor of Applied Science (B.A.Sc.), Technical Management
Safelite AutoGlass March 2008 - Present
Comcast March 2006 - March 2008
piper tool & die February 1995 - June 2001
Skills
Maintenance & Repair, Troubleshooting, Customer Satisfaction, Continuous Improvement, Automotive, Process Improvement, Team Building, Team Leadership, Engineering, Management, Account Management
Education
College of DuPage
Cox Communications September 2015 - Present
Tin Roof Software September 2015 - Present
Birch Communications July 2014 - September 2015
Comcast October 2012 - July 2014
Verizon June 2007 - July 2011
Skills
Troubleshooting, Vendor Management, Telecommunications, Cisco Technologies, Team Leadership, Cloud Computing, Call Centers, Process Improvement, Managed Services, Team Building, Switches, TCP/IP, VoIP, Account Management, Leadership, Network Administration, Project Management, Customer Service, Technical Support, Networking, Network Design, Windows, Routers
Education
Clovis Community College 2013 — 2015
Computer Science