Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
PayPal July 2012 - Present
Comcast November 2009 - August 2011
NCO Financial Systems May 2009 - November 2009
Global Payments September 2007 - May 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Customer Service, Research, Risk Management
Education
Coppin State University 2005 — 2007
Criminal Justice/Safety Studies
Rich Dad Education February 2015 - Present
Comcast September 2011 - February 2015
Anchor Travel Inc October 2005 - June 2011
AAA Southern New England Auto November 2006 - October 2010
Independence Air June 2004 - October 2005
American Eagle Airlines, Inc April 2003 - June 2004
American Airlines December 1994 - June 2004
Skills
Customer Service, Customer Satisfaction, Team Building, Operations Management, Microsoft Office, Call Center, Sales, Budgets, Travel Management, Team Leadership, Six Sigma, Leadership Development, Career Development, Schedules, Operating Budgets, Call Center Development, Call Monitoring, Success Principles, Ground Support Equipment, Cable Television, Digital, Time Management, Performance Management, Performance Improvement, Call Centers, Coaching, Leadership, Management, Training, Telecommunications, Customer Retention, Customer Experience, Process Improvement, Strategy, Strategic Planning
Education
Community College of Rhode Island 1990 — 1992
Vivint September 2014 - Present
Air National Guard May 2006 - Present
Advanced Wireless Communications February 2014 - September 2014
Comcast September 2008 - November 2013
Skills
Troubleshooting, Customer Service, Management, Telecommunications, Leadership, Networking, Public Speaking, Security, Sales, Training, Project Management, Team Building, Military Experience, Microsoft Excel, Coaching, Military, Security Clearance, Team Leadership
Education
Inver Hills Community College 2006 — 2017
Associateâs Degree, Business
Community College of the Air Force 2008 — 2015
Associateâs Degree, Electronic Systems
Union Pacific Railroad February 2004 - Present
Creighton University June 2004 - Present
Combat Leader to Corporate Leader February 2010 - Present
Bellevue University May 2013 - August 2013
US Army September 1989 - February 2011
General Electric 2002 - 2004
Comcast September 2001 - June 2002
Manugistics May 2001 - September 2001
Cvent 2000 - 2001
Skills
Leadership, Coaching, Project Management, Military Operations, Marketing, Sales, Counterinsurgency, Military, Leadership Development, Program Management, Strategic Planning, Government, Organizational..., Business Planning, Six Sigma, Project Planning, Command, DoD, Team Leadership, Army, Marketing Strategy, Military Experience, Training, Organizational..., Operations Management, Process Improvement, Security Clearance, Team Building, Operational Planning, Career Counseling, Policy, Public Speaking, Policy Analysis, Tactics, National Security, Intelligence Analysis, Strategy, Management, Intelligence, Special Operations, Analysis, Proposal Writing, Defense, Combat, Employee Training, Homeland Security, Crisis Management, Government Contracting, Competitive Analysis, Strategic Leadership
Education
Command & General Staff Officer Course 2002 — 2003
Certificate, Military Operational Art and Science/Studies, 90
Georgetown University - The McDonough School of Business 2000 — 2002
MBA, Business Administration
Northwestern University 1985 — 1989
BA, History
Connecticut College 1985 — 1986
History
U.S. Bank August 2014 - Present
Gryphon Metal July 2002 - Present
U.S. Bank August 2013 - August 2014
U.S. Bank August 2012 - August 2013
Comcast January 2002 - August 2012
AT&T Broadband February 2001 - October 2001
SiOP November 1999 - October 2000
Skills
Sales, Video, Analysis, Interviews, Banking, Finance, Sound, Social Media, Editing, PowerPoint, Public Relations, Microsoft Office, Marketing Strategy, Event Planning, Customer Service, Blogging, Marketing, Social Media Marketing, Facebook, Strategic Planning, Small Business, Social Networking, Microsoft Word, Team Leadership, Microsoft Excel, Team Building, Leadership, Public Speaking
Education
Minneapolis Community and Technical College 2010 — 2013
A.S. Degree, Business Management with Banking and Finance
Conservatory of Recording Arts and Sciences 1999 — 2000
Associate of Science (AS), Sound Engineering, Music Business, and Live Sound
Comcast August 2013 - Present
Passport Nissan May 2012 - March 2013
Comcast Cable July 2007 - March 2012
United States Air Force April 2002 - April 2006
Skills
Sales, Direct Sales, Customer Service, Military, Military Experience
Education
DeVry University 2006 — 2007
Associate's degree, Gaming and Simulation Programming
Community College of the Air Force 2002 — 2003
Certification in Communications, Electrical, Electronics and Communications Engineering
Georgetown University 1998 — 2002
Bachelor of Engineering (BEng), Computer Engineering
TelePacific Communications October 2012 - Present
Comcast December 2009 - January 2011
AT&T September 2006 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Telecommunications, Management, MPLS, Networking, Strategy, Co-location, PRI, SIP Trunking, Sales, Long Distance, Private Line, Direct Sales, Solution Selling, Sales Process, Account Management
Education
Diablo Valley College 2001 — 2003
Contra Costa College 2000 — 2003
Comcast August 2013 - Present
VanderHouwen & Associates October 2009 - August 2013
Kid’s Klubhouse September 2006 - September 2010
Sylvan Learning Centers June 2009 - September 2009
Bare Escentuals October 2008 - June 2009
Macy's June 2005 - December 2006
Online Manga Distribution November 2003 - December 2006
Western Oregon University March 2004 - June 2006
Skills
Recruiting, Human Resources, Internet Recruiting, Talent Management, Staffing Services, Technical Recruiting, Microsoft Office, Management, Leadership, Screening Resumes, Hiring, Applicant Tracking..., Employee Benefits, Talent Acquisition, Time Management, Windows, Screening, Photoshop, Microsoft Excel, Editing, Program Management, Employee Training, Social Media, Microsoft Word, Employee Relations, College Recruiting, Benefits Negotiation, HR Policies, Databases, Temporary Placement, Contract Recruitment, Fireworks, Engineering Recruiting, Boolean Searching, Technical Positions, IT Recruitment, Passive Candidate..., Resume Writing, Vendor Management, Vendor Relationship...
Education
Marylhurst University 2013 — 2015
Bachelor of Arts (B.A.), English and New Media
Concordia University-Portland 2010 — 2012
No degree, Business Administration
Portland State University 2006 — 2009
No degree, English
Western Oregon University 2003 — 2006
No degree, English
Beaverton High School 1999 — 2003
Diploma, High School
Comcast Cable December 2014 - Present
Comcast October 2013 - Present
Acosta Sales & Marketing September 2010 - June 2013
Acosta Sales & Marketing November 2009 - September 2010
SUPERVALU August 2004 - March 2009
Alert Bail Bonds September 1993 - September 2008
Alert Centre June 1988 - August 1993
United States Air Force January 1978 - June 1988
Skills
MS Office Suite, Microsoft Office, Account Management, Sales, Management, Marketing, Training, Customer Service, Leadership, Microsoft Excel, Sales Operations, Forecasting, Retail, Merchandising, Outlook, Pricing, Sales Management, Inventory Management, Team Building, Cross-functional Team..., Operations Management, Coaching, Microsoft Word, Customer Satisfaction, Budgets, Consumer Products, Purchasing, P&L Management, IRI, Grocery, Income Statement, Profit, Key Account Management, Key Account Development, Competitive Analysis, Inventory Control, Direct Sales, Nielsen, Human Resources, Hiring, Business Planning, Negotiation, New Business Development, Selling, Shopper Marketing, AC Nielsen, National Accounts, Categorization, Direct Store Delivery, FMCG
Education
Community College of the Air Force 1978 — 1988
Business Management
Chappell High School 1974 — 1978
South Madison Community School Corporation Corporate TechnicianSouth Madison Community School CorporationJuly 2015 - Present
Westminster Village North September 2014 - March 2015
Hancock Regional Hospital February 2014 - September 2014
ESE Electronic Systems Engineering June 1995 - August 2013
Comcast September 1981 - December 2010
United States Air Force March 1977 - March 1981
Chrysler High School Vocational Services September 1974 - June 1976
Skills
Wireless Networking, FCC Extra Class Radio..., Switches, Cisco Technologies, Routers, Servers, IP, Security, Operating Systems, Software Installation, Networking, Cisco IOS, System Deployment, Computer Security, Antivirus, Troubleshooting, Microsoft SQL Server, VoIP, Technical Support, Cabling, Network Security, Computer Repair, Video, Hardware, Databases, WAN, Telecommunications, Fiber Optics, Visio, XP, LAN-WAN, Windows XP, Windows Server, Network Engineering
Education
Society of Broadcast Engineers 1994 — 1994
Senior Broadcast Engineer, Video Engineering
Community College of the Air Force 1979 — 1979
Graduate, Electronics Engineering Technology
Air Training Command 1977 — 1977
Avionic Navigation Systems Specialist, Avionic Crypto & Navigation Systems
SeaChange International 1988 — 1988
Certificate of training., Server Engineering
The Digital Production Academy 1996 — 1996
Editer, NonLinear Editing
Sony Techinical School 1982 — 1982
Certificate of training., VTR Maintenance
Comcast University 2005 — 2005
Certificate of training., Defensive Driving
Korean Tae Kwon Do Academy 1984 — 1985
Black Belt, Tae Kwon Do
FAA Ground School 1977 — 1977
Graduate, Private Pilot Ground School
Keesler Aero Club 1977 — 1977
Solo, Pivate Pilot
Comcast September 2010 - Present
Move Networks February 2003 - July 2010
Make it Live June 2002 - June 2006
Volera Inc. 2000 - 2002
Novell 1996 - 2002
DataServ January 1992 - June 1996
United States Air Force- April 1984 - April 1991
Skills
Video, System Administration, Windows, Linux, Streaming Media, Routers, Deployment, IPTV, Unix, Troubleshooting, TCP/IP, Quality Assurance, Operating Systems, Documentation, Testing, Telecommunications, Security, Cisco, Technical Writing, Project Management, System Deployment, Mobile Devices, VMware, Perl, Data Center, Servers, Networking, Technical Support, Apache, Windows Server, Network Design, VOD, Network Architecture, Linux System..., Bash, Content Distribution...
Education
Community College of the Air Force 1984 — 1990
University of Nebraska at Omaha 1985 — 1987
Electrical Engineering Technologies
Deployment Technologies Inc. October 2013 - Present
Deployment Technologies November 2011 - October 2013
Comcast July 2011 - November 2011
Comcast Cable October 2009 - August 2011
Comcast August 2006 - October 2009
Comcast March 2004 - August 2006
Comcast January 2003 - March 2004
CK Engineering June 2001 - January 2003
Tri-C Mapping Inc. February 2000 - June 2001
Comcast July 1998 - February 2000
Skills
Budgeting, Fiber, VOD, Deployment, Vendor Management, VoIP, Broadband, Cross-functional Team..., Telecommunications, Program Management, Vendor Relations, Team Leadership, Process Improvement, Team Building, Contract Negotiations, Operations Management, Documentation, Quality Assurance, Engineering, Strategic Planning, Integration, Product Development, Problem Solving, Customer Relations, Product Management, Wireless, Process Development, Contract Negotiation, Product Launch, Process Engineering, Planning, Change Management, P&L, Troubleshooting, Budget Management, SharePoint, Visio, Systems Engineering, MS Project, Budgets, System Deployment, Optical Fiber, Project Planning, Software Documentation, IP, IPTV, RF, Networking, Management, Strategy
Education
Concordia College 1999 — 2001
Bachelors, Management
Concordia University Chicago January 2015 - Present
Concordia University Chicago 2013 - 2014
Comcast September 2008 - December 2009
Comcast November 2006 - September 2008
Skills
Strategic Planning, Contract Management, Team Leadership, Peer Mentoring, Human Resources, Customer Service, Customer Retention, Contract Negotiation, Business Process..., Marketing, Human Capital, Sales Management, Sales Operations, Internet Products, Sales Support Tools, Negotiation, Mentoring, Employee Training, Telecommunications, VoIP, Educational Leadership, Team Building, Microsoft Office, HRIS, New Business Development, Business Ethics, Higher Education, Higher Education..., Higher Education...
Education
Concordia University Chicago
Bachelor of Science (B.S.), Business Administration and Management, General
Concordia University Chicago
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Concordia University Chicago
Master of Business Administration (MBA)
Comcast January 2012 - Present
RadGov, Inc. September 2011 - December 2011
CBIZ Actuarial & Benefit Consultants August 2008 - May 2011
Wachovia, A Wells Fargo Company October 2003 - October 2007
Skills
Contract Negotiation, Accounting, Personnel Management, File Management, Database Admin, Human Resources, Payroll, Microsoft Office, Office Administration, PeopleSoft, SAP, Oracle Applications, Sales, Client Liaison, Purchase Orders, Bookkeeping, Peachtree, QuickBooks, Logistics, Front Office, Receptionist Duties, AS400 system, FileMaker, Internet Explorer, Mortgage Lending, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Access, Invoicing, General Ledger, Back Office, Recruiting, Batch Release, Bank Reconciliation, Payment Card Processing, Sunguard, Relius, SAP ERP, ERP Oracle, Social Media, CNET
Education
Concordia University Texas 2011 — 2014
B.A., Human Resources Management, Senior
Houston Community College 2010 — 2011
A.A.S., Human Resources Management
Texas State Technical College Waco 1998 — 1999
Certificate, Office Technology
Gilmer High School
Diploma
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - Present
Health Care Services Corporation September 2010 - December 2013
Comcast May 2009 - September 2010
Retail Handyman June 2008 - April 2009
Skills
Coaching, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Training, Public Speaking, Cold Calling, Customer Satisfaction, Team Building
Education
Concordia University-River Forest 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Triton College 2002 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Burke's Klein's DKI September 2014 - Present
Comcast 2005 - 2014
Hicks Technology Services 2002 - 2004
U.S. Coast Guard 1991 - 1995
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Editing, C++, Employee Training
Education
Corban University 1999 — 2002
Bachelor of Science (B.S.), Computer Science
WAFF-48 August 2011 - Present
Comcast, July 2008 - March 2011
Chevy Dealer August 2003 - July 2008
TCD Recordings / Priority Records January 2000 - August 2003
Skills
10-key, Windows 7, PowerPoint, Pricing, Problem Solving, Microsoft Excel, Business Development, Leadership, Advertising Sales, Marketing, Online Advertising, Advertising, Customer Service, Microsoft Office, Training, Marketing Communications, Social Media Marketing, Time Management, Social Networking, Creative Direction, Public Relations, Negotiation, Strategic Partnerships, Marketing Strategy, Online Marketing, Social Media, Event Planning, Email Marketing, Facebook, Cold Calling, Account Management, Media Planning, Direct Marketing, Sales Presentations, Digital Media
Education
University of California, Berkeley 1993 — 1996
Business Managment, Marketing
Contra Costa College 1991 — 1992
AA Degree, Social Welfare
DeAnza High School 1988 — 1991
Diploma
Alta Staffing November 2014 - Present
Believe, NPO August 2014 - Present
Northside Housing and Supportive Services October 2014 - December 2014
Maryville Academy September 2013 - September 2014
UHS April 2013 - September 2013
Lutherbrook November 2012 - March 2013
Lasalle Network November 2011 - May 2012
WHAChicago, IL06 January 2011 - September 2011
Comcast November 2009 - June 2011
Maxim Healthcare Services August 2007 - January 2010
Skills
Volunteer Management, Coaching, Adolescents, Case Managment, Mental Health Counseling, Conflict Resolution, Group Therapy, CBT, Social Services, Crisis Intervention, Treatment, Psychological Assessment, Counseling Psychology, Behavioral Health, Teaching, Program Development, Case Management
Education
Concordia University Chicago 2015 — 2017
Master of Arts (M.A.), Clinical Mental Health Counseling
Argosy University Chicago 2008 — 2011
Bachelor of Arts (B.A.), Pschology/ Industrial Organizational Pschology
Triton College 2001 — 2003
Associates, Applied ScienceSurgical Technology
Steinmetz Academic Center 1991 — 1995
Diploma, General Studies
American Heart Association November 2011 - Present
Athletic Club Northeast February 2008 - Present
Wellbridge Athletic Club Northeast February 2008 - Present
Athletic Club Northeast July 2013 - January 2014
RBS Lynk January 2007 - August 2008
Gold's Gym June 2003 - June 2007
Comcast August 1998 - March 2003
Unites States Air Force August 1985 - 1997
Skills
Public Speaking, Nutrition, Wellness, Team Building, Fitness, Fitness Training, Weight Training, Cpr Certified, Management, Personal Training, Wellness Coaching, Functional Training, Strength Training, Weight, Telecommunications, Leadership, Lifestyle Coaching, Injury Prevention, Analysis, Exercise Prescription, Sales, Athletics, Coaching, Customer Service, Health Education, Health Promotion, Microsoft Excel, Microsoft Office, Outlook
Education
Keller Graduate School of Management of DeVry University 2002 — 2005
MAS, Telecommunications Management
National Personal Training Institute 2004 — 2004
Personal Training and Nutrition
Southern Illinois University, Carbondale 1997 — 2000
Bachelors of Science Degree, Electronic Systems Management
Community College of the Air Force 1990 — 1995
Associates in Applied Science Degree, Information Systems Technology
EPG Properties May 2014 - Present
AIG 2014 - Present
AIG February 2014 - December 2014
AIG March 2013 - February 2014
Comcast September 2012 - March 2013
United States Air Force September 2010 - November 2012
Skills
Logistics, Logistics Management, Supply Chain Management, Warehousing, Inventory Management, Customer Service, Training & Development, Tax Preparation, Income Tax, Financial Aid, Accounting, Supply Chain, Outlook, Training, Leadership, Operations Management, Microsoft Excel, PowerPoint, Insurance, Employee Training, Team Building
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (M.B.A.), Accounting and Finance, 3.5 GPA
Tennessee State University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Accounting
Community College of the Air Force 2010 — 2012
Associates, Logistics
Brainerd High
ImSAR, LLC April 2015 - Present
ImSAR, LLC April 2013 - April 2015
Action Target April 2011 - January 2013
Broadband Services Group January 2011 - April 2011
GE Healthcare April 2010 - November 2010
Moog Inc. Nav Aids Group October 2007 - February 2010
Comcast March 2007 - October 2007
United States Air Force July 2001 - June 2007
Skills
Electronics, Troubleshooting, RF, Lean Manufacturing, Soldering, Test Equipment, PCB design, Manufacturing, Continuous Improvement, Oscilloscope, Radar, Microcontrollers, Root Cause Analysis, Satellite Communications, Schematic, Electronics..., Management, 5S, Engineering, Power Supplies, RF troubleshooting, Microwave, Electronics Repair, Analog, Organizational..., Assembly Language, Embedded Systems, Systems Engineering, Antennas, Microwave Links, LOS Survey, Wideband, Development Of Employees, Fixture Design, Altium Designer, Testing, Process Improvement, Military, PCB Design
Education
Grantham University 2012 — 2015
Bachelor of Science (B.S.), Electronics Engineering Technology, 3.55 (Cum Laude)
Grantham University 2007 — 2011
Associate of Science (A.S.), Electronics and Computer Engineering Technology
Community College of the Air Force 2001 — 2005
Technical Certificate, Electrical, Electronic and Communications Engineering Technology/Technician
Menlo Logistics June 2014 - Present
University of Michigan-Flint June 2011 - May 2014
Comcast December 2008 - January 2013
Lockheed Martin Corp. December 2006 - December 2007
Quality Plus Incorporated August 2006 - December 2006
United States Air Force May 2000 - May 2006
Skills
Creative Writing, Critical Thinking, Strategic Thinking, Free Thinking, Scientific Writing, Earth Science, Journalism, Customer service
Education
University of Michigan-Flint 2008 — 2014
Bachelor of Business Administration (B.B.A.)
Community College of the Air Force 2001 — 2005
Associate of Arts and Sciences (AAS), Electronic Systems Technology
Independent Can Company February 2015 - Present
OPM November 2012 - Present
Baltimore City Public Schools February 2011 - October 2012
Comcast June 2008 - February 2011
Sea King Seafood Markets June 2002 - June 2008
Skills
Active Directory, Windows Server, Disaster Recovery, Troubleshooting, Security, System Administration, Help Desk Support, SharePoint, VMware, Security+, Network Administration, Security Clearance, Microsoft Exchange, VPN, Networking, Software Installation, Technical Support, Customer Service
Education
Coppin State University 2002 — 2007
Computer Science
Randallstown High School
Comcast August 2011 - Present
Danver IT Solutions February 2010 - Present
Comcast January 2000 - April 2011
HP 2011 - 2011
Adelphia October 2003 - June 2006
Adelphia January 2000 - October 2003
Norstan Communications August 1999 - December 1999
US Air Force June 1986 - July 1999
Skills
Cisco, CCNP, Dell PowerEdge Servers, MCSE, Dell Desktops, Data Center Architecture, Cisco Call Manager, OSPF, BGP, Wireless, Switches, Telephony, Network Architecture, Data Center, Networking, Microsoft Certified..., LAN-WAN, Routers, Broadband, Cisco Technologies, Telecommunications
Education
Community College of the Air Force 1986 — 1999
AA, Electronics
Opus2 International November 2012 - Present
Comcast June 2007 - November 2012
United States Air Force May 1999 - May 2007
Skills
Linux, Microsoft Exchange, Cisco Technologies, Security Clearance, VMware, SCCM, Technical Support, Social Networking, Fiber Optics, CMTS, Motorola Hardware, Coax, Windows, DAC, Illustrator, Running, Hiking, F-16, Security Management, Computer Hardware, Military Experience, Military History, Team Leadership, Technical Leadership, Customer Service, Customer Satisfaction, Air Force, Combatives, National Defense..., Checkpoint Security, Cisco IOS, Cisco Security, Cisco Wireless, IBM Products, Sun, Oracle SQL, Cisco Routers, Flash, CSS, HTML, Sniffer, Wireshark, iOS, JavaScript, Dreamweaver, iPhone, Unix, JIRA, Atlassian JIRA, Nagios
Education
Community College of the US Air Force 2002 — 2006
Bachelor's degree, Computer Science
Community College of the US Air Force 2004 — 2004
Foundation degree, Airman Leadership School
UnitedHealth Group April 2015 - Present
Comcast March 2011 - March 2015
Lincoln Financial Group September 2008 - September 2010
Fidelity Investments September 2007 - June 2008
Fidelity Investments January 2007 - August 2007
Fidelity Investments June 2006 - January 2007
Bugaboo Creek Steakhouse April 2006 - May 2006
Kelly Home Care Services February 2006 - March 2006
USAF December 2002 - June 2005
Skills
401k, Retirement, Retirement Planning, Payroll, Training, Pensions, Leadership, Outlook, Customer Service, Microsoft Excel, Series 6, Invoicing, Networking, Troubleshooting, Insurance
Education
Community College of the Air Force 2002 — 2005
Comcast 2012 - Present
Well Fargo Company March 2011 - September 2011
Wells Fargo Mortgaging Company July 2010 - March 2011
University of Pennsylvania Hospital October 2007 - February 2009
Skills
Administrative..., Microsoft Office, Microsoft Excel, Microsoft Word, Recruiting, Conference Coordination, Travel Arrangements
Education
Thompson Institute 2005 — 2006
Medical Office Management (2006
Community College of Philadelphia
TeleTech August 2014 - Present
JewelsByJuici November 2012 - Present
Apple June 2013 - February 2014
ACS October 2011 - October 2012
Comcast July 2009 - October 2011
PFSweb February 2008 - September 2009
Carrier Corporation June 2007 - May 2009
Solectron June 2006 - March 2008
First Data/Concord EFS April 2003 - October 2006
Skills
Call Center, Customer Retention, Team Leadership, Customer Satisfaction, Troubleshooting, Marketing Communications, Call Centers, Sales, Customer Service, Management, Customer Experience, Account Management, Technical Support, Telecommunications, Wireless, Social Networking, Microsoft Office, Microsoft Excel, Computer Hardware, VoIP, Mobile Devices, Microsoft Word, Windows, Solution Selling, PowerPoint, Outlook, Selling, Direct Sales, Business Analysis, Training
Education
Concorde Career College-Memphis 2014 — 2014
Medical Office Assistant/Specialist
Byalia High 1987 — 1991
Diploma
Third Partnership November 2011 - Present
Comcast 2011 - Present
New Vision Hotels January 2009 - January 2011
Skills
Customer Service, Call Center, Call Center Development, Quality Assurance, Quality Management, New Business Development, Computer Science, IT Operations, IT Solutions, Quality Auditing
Education
Concordia University-Austin 2008 — 2012
Bachelor of Business Administration (BBA), Business Administrations
Concordia University-Austin 2008 — 2012
Bachelor of Applied Science (BASc), Computer Science
World Christianship Seminary School 2009 — 2011
Master of Divinity (MDiv), Christian Studies
Crystal Springs High School 2005 — 2008
HS Diploma, HS Studies
Comcast January 2015 - Present
Klement Sausage Co April 2013 - August 2014
Wetzel Brothers September 2012 - April 2013
Aurora Health Care July 2008 - August 2012
Roadrunner Transportation Services September 2006 - July 2008
BudgetLine September 2004 - September 2006
WI Auto Title Loans July 2002 - September 2004
UCC February 2002 - May 2002
HM Graphics January 2001 - January 2002
Skills
Customer Service, Financial Analysis, Process Improvement, Healthcare Management, Healthcare, Data Analysis, MS Excel Pivot Tables, Office Administration, Bilingual-English/Spanis..., Budgets, Access, Microsoft Excel
Education
Concordia University-Wisconsin 2009 — 2013
HealthCare Management
Lola Kyncaide Premium Hair Extensions November 2012 - Present
Bankcard Services April 2011 - Present
Foot In the Door Resume Design Company May 2000 - Present
Vision Realty Centers June 2011 - August 2012
Answers To Care September 2009 - September 2011
Precious Home Health Care June 2009 - October 2009
Comcast Cablevision February 2007 - September 2009
Comcast 2007 - 2009
Tiny Town University September 2004 - February 2007
Tiny Town University September 2004 - February 2007
Skills
Customer Service, Payroll, Management, Social Networking, Networking, Team Building, Training
Education
Concordia University-Portland 2013 — 2015
Master of Education (M.Ed.), Curriculum and Instruction
Western Michigan University 1996 — 2000
BBA, Computer Information Systems
Western Michigan University 1996 — 2000
Degree: Bachelor of Business Administration (BBA), Computer Information Systems
Western Michigan University - Haworth College of Business 1996 — 2000
Bachelor of Business Administration, Computer Information Systems
Comcast October 2012 - Present
Comcast October 2005 - October 2012
Army National Guard March 2000 - March 2006
ACI Inc March 2004 - February 2005
Skills
Customer Service, Logistics, Microsoft Office, Recruiting, Telecommunications, Training, Troubleshooting, Budgets, Marketing, Microsoft Excel
Education
Concordia University 2009 — 2010
B. A, Information Technology Management
University of Wisconsin-River Falls 1997 — 2001
Management Information Systems
Comcast November 2010 - Present
Education
Concordia University Chicago 2007 — 2008
Level 3 Communications March 2013 - Present
Comcast December 2009 - March 2013
Comcast Business Services February 2008 - December 2009
United States Air Force July 1985 - August 2009
Level 3 Communications October 2005 - February 2008
TelCove October 1999 - October 2005
Skills
Operations Management, Network Infrastructure, Telecommunications, DWDM, Metro Ethernet, ROADM, Network Design, Fiber Optics, Leadership, Computer Network..., Vendor Management, Optical Fiber, Telephony, Wireless Networking, WAN, Network Engineering, Ethernet, Wireless, Integration, MPLS, Data Center, VoIP, Routers, IP, Managed Services, Switches, Unified Communications
Education
Community College of the Air Force 2004 — 2006
Associates, Applied Science, Electronics Systems Technology2006
Freewire Broadband November 2014 - Present
Comcast September 2012 - June 2014
Strataverse 2011 - 2012
XO Communications 2009 - 2011
Qwest Communications 2008 - 2009
Regus 2005 - 2008
Eschelon Telecom 2002 - 2005
Sprint 1998 - 2001
Skills
Outsourcing, New Business Development, Customer Service, Selling, Co-location, Telecommunications, Sales, Unified Communications, Solution Selling, Leadership, Managed Services, Sales Management, Direct Sales, Cloud Computing, SIP Trunking, Networking, Wireless, VoIP, Channel Partners, Account Management, Sales Process, MPLS, Data Center, Salesforce.com, Sales Operations, SaaS, Strategic Partnerships, Telephony, Start-ups, Security, Ethernet, Cold Calling, Business Intelligence, Enterprise Software, Customer Retention, Call Centers, B2B, Broadband, CRM, Sales Presentations, IP, Mobile Devices, Lead Generation, Go-to-market Strategy, Business Development, Internet Services, WAN, SIP, Vendor Management, Strategy
Education
Weber State University 1982 — 1986
Business
Community College of the US Air Force
Applied Avionics, A+
Weber State University
Choicelinx September 2014 - Present
American Tower 2011 - September 2014
Long Term Care Partners 2009 - 2010
Fidelity Investments 2008 - 2009
Fidelity Investments 2006 - 2007
Comcast 2006 - 2006
Health Dialog 2003 - 2006
Health Dialog 2002 - 2003
Health Dialog 2002 - 2002
TSD 2000 - 2002
Skills
Program Management, Vendor Management, Cross-functional Team..., SDLC, Process Improvement, Project Management, Six Sigma, Leadership, Management, Risk Management, Software Documentation, Analysis, Budgets, Training, Visio, Business Analysis, SharePoint, Call Centers, Integration, Strategy, Agile Methodologies, Resource Management, Business Process..., Agile Project Management
Education
Connecticut College 1988 — 1992
BA, Physical Science & Psychology
Lasell College
AS, Physical Therapy
Comcast June 2010 - Present
Echostar Satellite LLC November 2007 - January 2010
Dish Network November 2007 - January 2010
Echostar Communications November 2007 - January 2010
Echostar November 2007 - January 2010
CSG Systems November 2006 - October 2007
US Air Force January 1986 - November 2006
Skills
Telecommunications, Integration, SDLC, Vendor Management, Process Improvement, Requirements Analysis, Business Analysis, Visio, SharePoint, Project Management, Program Management, SQL, Leadership, Management, Cross-functional Team..., Training, Account Management, Call Centers, Networking, Team Leadership, Salesforce.com, Sales
Education
National American University 2008 — 2012
B.S., Information Technology, Emphasis in Management Information Systems
National American University
A.A.S., Information Technology
National American University 2002 — 2008
A.A.S., Applied Management
Community College of the Air Force 1992 — 1997
A.A.S., Information Systems Technology
Sheehy Auto Stores January 2014 - Present
ADT April 2013 - January 2014
Comcast May 2004 - May 2012
Skills
Telecommunications, VoIP, Wireless, Call Centers, Solution Selling, Account Management, Customer Service, Direct Sales, Salesforce.com, Customer Satisfaction
Education
Central Missouri State University 1999 — 2001
Connors State College 1997 — 1999
Telecommunication Systems Inc. (TCS) September 2012 - Present
TCS Communications September 2012 - Present
Comcast October 2010 - August 2012
Bresnan Communications January 2008 - April 2009
TECH USA October 1997 - July 1999
TECH USA April 1997 - October 1997
USAF/Air National Guard November 1993 - November 1994
United States Air Force July 1990 - November 1993
Skills
Troubleshooting, Telecommunications, Cable Networks, Cable Modems, Internet Troubleshooting, NGN, Empirix, SS7 protocol, POTS, SIP, Supervising, Telephone Provisioning, Cedar Point Switches, Cisco (BTS) Telephony..., Technical Support, Delivering Technical..., Technical Writing, Field Installation, Installation Support, Remote Troubleshooting, Broadband, WiFi, Customer Service, Escalation Resolution, Team-oriented, sales support, Conflict Management, Conflict Resolution, PSTN, Team Building, Team Leadership, Cross-functional Team..., Technical Documentation, Telephony, Cisco Technologies, Software Installation, VoIP, Networking, T1, Training, System Deployment, Security, Hardware, Cabling, LAN-WAN, Call Centers, Fiber Optics, Avaya, IP, Computer Network...
Education
University of Wyoming 1997 — 2000
Business Administration and Management, General, 3.71
University of Colorado at Colorado Springs 1995 — 1995
College Core Studies
Community College of the Air Force 1990 — 1993
Associate of Science (A.S.), Business Administration and Management, General, 3.89
Comcast August 2008 - Present
Abats Auto Tags September 1999 - February 2002
Skills
Cable Modems, Call Center, Broadband, PRI, Telephony, Telecommunications, Escalation, Provisioning, T1, Cabling, Troubleshooting, Avaya, Long Distance, VoIP, OC3, BMC Remedy, Customer Satisfaction, Internet Troubleshooting, Workforce Management, Cable Television, Technical Support
Education
Community College of Philadelphia 2010 — 2013
West Philadelphia High 1990 — 1992
Comcast Cable June 2015 - Present
Comcast August 2011 - June 2015
Cox Communications April 2011 - August 2011
Cox Communications January 2009 - April 2011
Cox Communications October 2006 - January 2009
Comcast 2001 - 2006
AT&T Broadband /Comcast December 1999 - 2001
US Air Force 1987 - 1997
Skills
Organizational..., HFC, Fiber, Network Engineering, Broadband, DOCSIS, Optical Fiber, Leadership, Telecommunications, Process Improvement, IP, VoIP, SIP Trunking, Management, Software Documentation, Managed Services, Team Building, Product Management, WAN, Networking, Wireless, Call Centers, Fiber Optics, Telephony, Strategic Planning, Business Strategy, IPTV
Education
Gonzaga University 2010 — 2012
Masters, Organizational Leadership
Southern Illinois University, Carbondale 1996 — 1999
BS, Workforce Education and Development
Community College of the Air Force 1988 — 1989
AAS, Electronics
Community College of the Air Force 1988 — 1989
AAS, Instructor of Military Science
The Washington Post March 2015 - Present
Comcast September 2014 - Present
Monumental Sports & Entertainment September 2009 - Present
WTOP News July 2009 - Present
National Hockey League June 2009 - Present
TSN - The Sports Network - Canada October 2008 - July 2009
CTV News July 2006 - December 2007
TSN Radio 690 May 2003 - December 2007
Skills
Fluency in French, Adobe Creative Suite, Feature Writing, Final Cut Pro, ENPS, DV, Linear Editing, Broadcast, Feature Articles, Radio, Blogging, Facebook, Television, Storytelling, Journalism, Radio Broadcasting, Sports Writing, Sports, Broadcast Journalism, News Writing, Video, Avid, Broadcast Television, Adobe Audition
Education
S.I. Newhouse School of Public Communications at Syracuse University 2007 — 2008
Masters, Broadcast Journalism - S.I. Newhouse School of Public Communications
Concordia University 2004 — 2007
BA, Journalism
Swarthmore College July 2013 - Present
The Wharton School September 2011 - Present
Apple Inc. July 2010 - May 2013
Ark Media Inc December 2008 - July 2011
Comcast December 2006 - September 2009
Skills
Troubleshooting, Mac, OS X, Mac OS, Training, iOS, Photoshop, Computer Hardware, Adobe Creative Suite, Hardware, Customer Service, Technical Support, iPhone, Microsoft Office, Windows 7, Mac OS X, HTML, CSS, Graphic Design, Windows, Entrepreneurship, Time Management, VoIP, Team Leadership, Team Building, Microsoft Excel, XML, Java
Education
Community College of Philadelphia 2008 — 2011
Associates, Liberal Arts - Science and Math
Comcast July 2009 - Present
Guppies to Puppies 2006 - November 2009
Prudential CT Realty September 2007 - October 2008
West Hartford Public Schools September 2004 - June 2005
Regional School District #13 September 2003 - June 2004
East Lyme Public Schools 1998 - 2002
Education
Connecticut College 1998 — 2000
B.A., Psch-Based Human Relations
Guilford High School
Brentwood Industries December 2009 - Present
Performance Sports April 2006 - December 2009
Comcast 1998 - 2006
Maurice Sporting Goods January 1989 - December 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Sales, Management
Education
Community College of the US Air Force 1980 — 1982
Office of Human Resources - Cherry Creek School District September 2015 - Present
Office of Human Resources - Cherry Creek School District May 2012 - September 2015
Colorado Air National Guard December 2002 - April 2012
Comcast October 2000 - December 2002
ICG Communications July 2000 - September 2000
TCI November 1995 - June 2000
United States Air Force September 1988 - August 1995
Skills
Outstanding Customer..., Great Communication, Microsoft Office, Attention To Detail, Self Starter, Office Management, Process Improvement, Customer Service, PowerPoint, Project Management, Telecommunications, Employee Benefits, Program Management, Human Resources, Performance Management, Budgets, Leadership, Customer Satisfaction, Change Management, Visio, Coaching, Microsoft Word, Software Documentation, Outlook, Training, Operations Management, Strategic Planning, Team Building, Vendor Management, Account Management, Call Center, Team Leadership
Education
Columbia College
Bachelors of Arts, Business Administration
Community College of the Air Force
Associates, Human Resources
Community College of the Air Force
Associates, Information Management
Comcast Cable June 2014 - Present
Comcast Cable December 2013 - June 2014
Comcast October 2007 - November 2013
Elavon, Inc. October 2004 - August 2006
Taxback February 2004 - September 2004
Prudential Europe October 2001 - February 2004
Capita Life & Pension Services (Ireland) Ltd 2001 - 2004
Factor-e plc 2000 - 2001
The Recruitment Business February 1998 - May 2000
Skills
Technical Recruiting, HRIS, Human Relations, Full-cycle Recruiting, Applicant Tracking..., Talent Acquisition, Recruitment/Retention, Internet Recruiting, Employer Branding, Salary Negotiation, Talent Development, Talent Management, Compensation, HR Consulting, Executive Search, Onboarding, Sourcing, Direct Recruiting, HR Policies, Recruitment Operations, Creative Sourcing, Job Descriptions, New Hire Orientation, Recruitment Technology, Interviewing, Sales Recruitment, Employment Law, Hiring, Contract Recruitment, Screening, Recruitment Advertising, Staffing Services, Direct Sourcing, People Skills, Benefits Negotiation, Employee Relations, Human Resources, Screening Resumes, Job Fairs, Permanent Placement, Direct Sales, SAP HR, Vendor Management, SAP, RPO, Corporate Recruiting, Management, Training, Interviews, Recruiting
Education
Copenhagen Business School 1997 — 1997
University of Limerick 1993 — 1997
Bachelor of Business Studies, Human Resources
Siemens Healthcare May 2013 - November 2013
Merion Matters January 2012 - March 2013
hibu July 2010 - December 2011
Comcast April 2007 - April 2010
First Health January 2001 - March 2007
Colonial Penn Life Insurance August 1992 - December 2000
Skills
Quality Assurance, Performance Monitoring, Sales Support, Workforce Planning, Training & Development, Supervisory Skills, Coaching, Call Center, Outlook, Billing, Customer Relations, Customer Service, Mentoring, Excel, Microsoft Office, Word, Problem Solving, PowerPoint, Operations Management, Team Leadership, Documentation, Troubleshooting, Lotus Notes, Access, Telecommunications, Account Management, Employee Engagement, Customer Satisfaction, Teamwork, Business Analysis, Strategic Planning, Process Improvement, Negotiation, Team Building, Inventory Management, Employee Relations, Team Management, Analysis, Scheduling, Compliance, Windows, Contract Management, Time Management, Program Management, Research, Planning, Forecasting, Administration, SLA, Call Centers
Education
Community College of Philadelphia 1990 — 1992
Associates, Business Management
Jules Mastbaum AVT 1986 — 1990
Technical High School, Academics
PintSpace June 2010 - Present
Comcast July 2001 - December 2010
Skills
Account Management, Cold Calling, Customer Retention, Building Relationships, Direct Sales, Telecommunications, Microsoft Office, Corporate Communications, Content Development, Media Planning, Sales Process, Marketing, Sales Presentations
Education
Cornell College 1994 — 1998
B.A., English
Cornell College 1994 — 1998
Bachelor's degree, English Language and Literature, General
Comcast August 2013 - Present
Comcast November 2011 - August 2013
American Eagle Outfitters June 2010 - December 2011
Shaw's Supermarkets May 2007 - December 2011
Skills
Sales, Telecommunications, Customer Service, Team Building, Telephony, Billing Systems, Customer Retention, Customer Satisfaction, Account Management, Customer Experience, Call Centers, Team Leadership
Education
Colchester High School 2005 — 2009
High School Diploma
Community College of Vermont
Target August 2015 - Present
Target April 2014 - Present
Target February 2013 - April 2014
Target January 2012 - February 2013
Target January 2011 - April 2012
Management Leadership for Tomorrow September 2008 - May 2010
L'Oreal S.A. May 2009 - August 2009
L'Oréal Brandstorm Weekend October 2008 - October 2008
Comcast May 2007 - August 2008
Emma Bowen Foundation 2006 - 2008
Skills
Marketing, Sales, Strategy, Leadership, Human Resources, Team Building, Program Management, Retail, E-commerce, Forecasting, Budgets, Analysis, Sales Operations, Event Planning, Social Media, Microsoft Office, Public Speaking, Microsoft Excel, Recruiting, PowerPoint, Finance, Social Networking, Data Analysis
Education
Connecticut College 2006 — 2010
BA, Sociology Based Human Relations
Institute for the International Education For Students (Barcelona, Spain)
Illinois Park & Recreation Association December 2013 - Present
Concordia University Chicago October 2008 - October 2010
Comcast August 2009 - December 2009
Skills
Management, Microsoft Excel, Sales, Microsoft Office, Microsoft Word, Photoshop, Illustrator, InDesign, Dreamweaver, Lightroom, Adobe Professional, Customer Service, Event Management, Marketing Strategy, Advertising, PowerPoint, Research, Social Networking, Event Planning, Fundraising, Broadcast, Marketing
Education
Concordia University-River Forest 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Concordia University-River Forest 2007 — 2008
Bachelor of Arts (BA), Marketing/Management
MacCormac College 2005 — 2006
Associate of Applied Sciences (AAS), International Business
Comcast June 2015 - Present
Thomson Reuters August 2014 - June 2015
Thomson Reuters July 2013 - July 2014
Thomson Reuters May 2012 - August 2012
Comcast June 2011 - August 2011
TargetRx Inc. May 2008 - September 2008
Education
University of Richmond - Robins School of Business 2009 — 2013
Bachelor of Science in Business Administration, Finance & Economics
Copenhagen Business School 2011 — 2011
International Finance, Sports Economics
George School 2005 — 2009
International Baccalaureate Diploma Degree
Comcast Spotlight August 2015 - Present
Comcast Cable October 2014 - August 2015
Comcast February 2012 - October 2014
Free Press Media February 2008 - March 2012
Burlington Free Press February 2009 - February 2010
Burlington Free Press February 2008 - February 2009
Skills
Sales, Advertising, Marketing, New Business Development, Media Planning, Account Management, Social Media Marketing, Marketing Communications, Social Media, Market Planning, Direct Sales, Lead Generation, Online Advertising, Salesforce.com, SEM
Education
Community College of Vermont 1999 — 2001
Associates, Business and Marketing
Comcast October 2012 - Present
Comcast Cable February 2009 - September 2011
SecurShred October 2010 - June 2011
Skills
De-escalating Irrate..., Maintaining a positive..., Organizational..., Customer Relations, Sales Process, Performance Metrics, Phone Etiquette, Professional Phone..., Internet Troubleshooting
Education
Community College of Vermont 2009 — 2015
Undergrad, Graphic Design
Champlain valley union high school vt 2005 — 2009
Basic studies
Center of technology essex 2007 — 2008
Child Care and Support Services Management
Comcast May 2011 - Present
ACS, a Xerox Company December 2010 - May 2011
Affiliated Computer Services A Xerox Company December 2009 - August 2010
Mrs. Fields Gifts December 2007 - January 2009
eBay April 2005 - December 2007
ACS June 2004 - April 2005
Unicity International June 2001 - October 2003
PageNet, Arch Wireless October 1998 - May 2001
AT&T / Citicorp Universal Card January 1997 - October 1998
Chemical Bank/Chase/First Data Resources August 1994 - December 1996
Skills
Project Management, Forecasting, Customer Satisfaction, Recruiting, Workforce Management, Operations Management, Management, Process Improvement
Education
Converse College 1978 — 1982
BA, Music Performance
Frostburg State University
Detroit Manufacturing Systems LLC April 2015 - Present
FordDirect July 2014 - March 2015
Fluency Media August 2013 - July 2014
Valassis February 2013 - August 2013
ProQuest October 2011 - February 2013
Seco Tools April 2011 - October 2011
Entertainment Publications July 2008 - March 2011
McKinley April 2007 - July 2008
Covansys July 2006 - April 2007
Comcast July 2005 - July 2006
Skills
Event Planning, Event Management, Social Media, Management, Customer Service, Microsoft Office, Outlook, Fundraising, PowerPoint, Microsoft Excel, Social Networking, Marketing, Training, Social Media Marketing, Microsoft Word, Public Relations, Marketing Communications, Team Building, Public Speaking, Marketing Strategy, Executive Support, Program Management, Project Planning, Human Resources, Time Management, SharePoint, Team Leadership, Advertising, System Administration, Organizational..., Salesforce.com, Leadership, Sales, Vendor Management, Recruiting
Education
Concordia University-Ann Arbor 1997 — 2001
Bachelors, Sports Management
Comcast May 2011 - Present
Talent Solutions Group March 2015 - August 2015
adidas January 2010 - May 2010
Skills
Talent Acquisition, Business Development, Strategic Planning, People Skills, Executive Search, Sales, Leadership, Research, Training, Photoshop, Microsoft Office, Customer Service, Public Speaking, Marketing Strategy, Exceeding Quotas, Cross Functional Team..., Staff Augmentation
Education
Concordia University-Portland 2008 — 2010
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Portland State University 2007 — 2008
Studied communication, Communication and Media Studies
University of Portland 2005 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Comcast December 2013 - Present
City of Brooklyn Park March 2012 - August 2013
Cash America August 2010 - June 2011
Skills
Business Management, Organizational..., Time Management, Customer Service, Sales, Retail, Teamwork, Leadership, PowerPoint, Team Leadership, Microsoft Word, Microsoft Excel, Microsoft Office, Team Building, Research, Marketing, Market Research, Leadership Development, Public Speaking, Employee Training, Strategic Planning, Healthcare, Social Networking, Strategy, Social Media, Payroll, Public Relations, Account Management, Access, Fundraising, Coordination, Outlook, Management
Education
Concordia University-St. Paul 2012 — 2016
Bachelor’s Degree, Business Administration and Management, General
Concordia University-St. Paul 2012 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General
Global Capacity August 2013 - Present
Comcast March 2007 - December 2012
Comcast Cable October 2006 - December 2012
United States Postal Service 2006 - 2007
United States Postal Service 2006 - 2007
Skills
Salesforce.com, Sales Operations, Customer Service, Telecommunications, Sales Presentations, VoIP, Account Management, Negotiation, Sales, Solution Selling, Pricing, Telephony, Direct Sales, Sales Process, Customer Satisfaction, Wireless, Managed Services, Call Centers, Management
Education
Contra Costa College 2003 — 2006
Speech Communication and Rhetoric, 3.4
Comcast 2015 - 2015
Comcast 2015 - 2015
United States Air Force June 2014 - December 2014
United States Air Force October 2012 - June 2014
United States Air Force April 2012 - October 2012
Skills
Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Project Finance, Microsoft Excel, Accounting, Financial Analysis, Adobe Photodeluxe, SharePoint, FalconView, Google Earth, mIRC, Palantir, Outlook, M3, JWICS, SIPRNET, Top Secret, Security Clearance, Presentation Skills, Presenter, Presentation Development, Military, Military Experience, Intelligence Analysis, Intelligence, French to English, English to French, Training, Air Force, Analysis, Command, Data Analysis
Education
University of Phoenix 2013 — 2014
Bachelor of Science, Global Business Management
Community College of the Air Force 2011 — 2012
Associate of Science (A.S.), Intelligence Studies
Operational Intelligence Technical School 2011 — 2012
Military Strategic Intelligence
Plexus Worldwide, Inc. April 2014 - Present
Knine Kountry Distributing LLC December 2013 - Present
Barnes & Noble 2015 - 2015
Comcast March 2012 - October 2012
Intel Corporation May 2005 - October 2010
itg Group, LLC May 2007 - December 2008
USAF July 1983 - June 2005
Skills
Product Development, Problem Solving, Microsoft Office, Customer Service, Government, Leadership, Troubleshooting, Team Building, Military, Budgets, Process Improvement, Security Clearance, Engineering, Security, Management, Time Management, Manufacturing, Program Management, Training, Project Planning, Project Management, Team Leadership
Education
DeVry University 2007 — 2009
BSTM, Telecommunications/Network
Community College of the Air Force 1988 — 1998
AS, Avioncs Technology
AAA - North Metro Agency August 2014 - Present
LendSmart Mortgage April 2014 - Present
M & M Mortgage LLC January 2013 - March 2014
MSP Communications January 2012 - September 2012
Comcast August 2011 - February 2012
Yellowbook July 2009 - September 2011
VEE Corporation 1998 - 2006
Elite Travel Service 1997 - 2005
World Travel & Incentives September 1988 - October 1997
Sales and Service Account Representative 1996 - 1997
Skills
Property & Casualty..., Insurance, Customer Satisfaction, Travel Planning, Marketing, Account Management, Lead Generation, Mortgage Lending, Sales, B2B, Customer Service, Management, Leadership, Public Speaking, Advertising, Telecommunications, Hospitality, Loans, Cold Calling, Marketing Communications, Online Advertising, Digital Media, Qualifying Prospects, Digital Marketing, Direct Sales, Salesforce.com, Customer Retention, Sales Process, New Business Development, Sales Operations, Sales Management, Marketing Strategy, Sales Presentations, Contract Negotiation, Video Editing
Education
St Cloud State University 1988 — 1991
Associate of Arts (AA), Speech Communications and Marketing
Concordia College
Marketing Managment
Comcast June 2015 - Present
IBM June 2014 - May 2015
IBM July 2012 - May 2015
Penn State University September 2010 - July 2012
PPG Industries June 2011 - August 2011
The Coker Group June 2007 - September 2010
Skills
Computer Hardware, Computer Repair, Management Consulting, SAP, Microsoft Office 2007, Project Management, Oracle Business..., SQL, Testing, Project Delivery, Cognos, IBM DB/2, Analytics, Business Intelligence, Data Analysis, Data Modeling, Technical Support, Requirements Gathering, Troubleshooting, Databases, Visio, Hardware, DB2, Access, Business Analysis, Microsoft Office, Microsoft Excel, Business Process, Leadership
Education
Penn State University 2008 — 2012
Bachelors of Science, Management Information Systems
Copenhagen Business School 2011 — 2011
General Dynamics Information Technology July 2014 - Present
Christmas Tree Shops October 2013 - June 2014
Comcast September 2007 - March 2009
Verizon FIOS February 2001 - March 2006
Lowe's Home Improvement August 2003 - April 2005
Linens N Things July 2001 - August 2003
International Teleconnect Corp. March 1996 - July 1999
United States Air Force December 1983 - February 1995
U.S. Air Force 1987 - 1991
Skills
Military Experience, Information Management, Telecommunications..., Recruiting, Routers, Zone Marketing, Software Installation, Computer Hardware, Wireless Broadband, FiOS, Telephony, Documentation Security, Microsoft Office, Corel Draw, Sales Zone Management, Retail Management, Executive Assistant, Operations Management, Conducting Interviews, Job Placements, Telecommunications..., Purchasing, Graphic Arts, Written & Oral..., Drawing, Telecommunications, Interviews
Education
Community College of the Air Force 1983 — 1995
Management Information Systems and Services
State University of New York at Plattsburgh 1985 — 1987
Fine and Liberal Arts
Roger Williams University 1980 — 1982
Fine Art
DentaQuest March 2015 - Present
HP Enterprise Services March 2013 - Present
Hewlett-Packard October 2009 - March 2013
Hewlett-Packard May 2008 - October 2009
Comcast May 2007 - January 2008
Skills
Green Process..., Microsoft Office, Meeting Management, Live Meeting, Performance Reporting, Event Management, Program Management, Microsoft Excel, Management, Leadership, Cross-functional Team..., ITIL, Project Management, Business Analysis, Process Improvement, Integration, Vendor Management
Education
Concordia University 2005 — 2008
B. S. Degree, Business; Marketing & Management
Concordia University 2005 — 2008
B. S. Degree, Business; Marketing & Management Executive management and project teams
Concordia University Chicago 2004 — 2008
Business, Marketing/ Management
Lockheed Martin - Industrial Defender Solutions January 2014 - Present
Industrial Defender January 2011 - December 2013
Industrial Defender May 2009 - December 2010
Industrial Defender May 2007 - April 2009
Comcast August 2006 - May 2007
Skills
Network Security, Security, Firewalls, Network Administration, IDS, Fortinet, Juniper, Sonicwall, VMware ESX, Sales Engineering, Security Consulting, NERC, ICS Security, Application Whitelisting, Cyberguard, Security Incident &..., Penetration Testing, Product Demonstration, IPS, VMware, Disaster Recovery, TCP/IP, DNS, Computer Security, VPN, Routers, Intrusion Detection, Information Security, Troubleshooting, Network Design, Switches, Vulnerability Assessment, Information Security..., Vulnerability Management, SIEM, Application Security, Checkpoint, Juniper Technologies
Education
Chubb Institute 2006 — 2007
Lebanon Valley College 2005 — 2005
Delaware County Community College 2003 — 2004
Academy Park 1999 — 2003
Community College of Rhode Island
Community College of Rhode Island
Mayo Clinic May 2011 - Present
Comcast August 2003 - September 2011
Abbott Northwestern Hospital 2001 - 2003
Minnesota Employers Association 1998 - 2001
GE Capital 1994 - 1998
Prudential Home Mortgage 1991 - 1993
Skills
Process Improvement, Recruiting, Benefits Administration, Performance Management, Employee Relations, Employment Law, Human Resources, Program Management, Six Sigma, Leadership, Management, Incentive Programs, Call Centers, Onboarding, HRIS, Change Management, Leadership Development, Personnel Management, Employee Engagement, Workforce Planning, Coaching
Education
St. Cloud State University 1981 — 1984
Bachelor's, Psychology
Saint John's University 1979 — 1981
Concordia University-St. Paul
Master's degree, Human Resources Management/Personnel Administration, General
Communication Construction Group August 2015 - Present
TriWire Engineering Solutions Inc. April 2014 - July 2015
Comcast Cable July 2010 - October 2013
Comcast April 2008 - July 2010
Comcast January 2006 - April 2008
Comcast March 2004 - January 2006
Comcast March 1998 - February 2004
Telecable Corporation July 1989 - November 1996
Skills
Call Center, Broadband, VoIP, Telecommunications, Troubleshooting, Wireless, Team Building, Training, Management, Networking, Telephony, Project Planning, Customer Satisfaction, IP, Ethernet, Customer Experience, Team Leadership, Fiber Optics, Instructor-led Training, TCP/IP, Computer Network..., Technical Training, Cross-functional Team..., Program Management, Computer Hardware, Call Centers, Project Management, Testing, Sales, Coaching, Software Installation, Leadership, Cabling, Customer Retention, Vendor Management, Technical Support
Education
Quincy College 2010 — 2014
Associates degree, Business Management; Business Management; General vocational
Community College of Rhode Island
General Studies
Covenrty High School
Comcast November 2012 - Present
Nokia Location and Commerce (NAVTEQ/Traffic.com) July 2011 - November 2012
Johnson & Johnson September 2008 - July 2011
Iron Mountain September 2007 - September 2008
Skills
Troubleshooting, Windows 7, Software Documentation, Linux, Microsoft Office, Operating Systems, Computer Hardware, Visio, Active Directory, Unix, System Administration, Windows XP, Computer Repair, Disaster Recovery, CentOS, TCP/IP, Visual Basic, Nagios, Servers, IIS, VMware, Java, FTP, Windows Services, Documentation, Computer Maintenance
Education
Peirce College 2003 — 2006
Bachelor's Science, IT Computer Programming
Community College of Philadelphia 2000 — 2003
A.A., CIS: Programming
WellPoint May 2013 - April 2015
JPMorgan Chase, Sita Aircomm, FS 24/7 June 2012 - May 2014
The Tutoring Center Foundation June 2011 - May 2013
Solutions4U December 2002 - March 2011
Comcast June 2006 - November 2008
Robert Half International January 2004 - October 2005
GE/BetzDearborn June 1999 - November 2002
Health Partners 1996 - 1999
Skills
Servers, Routers, Troubleshooting, Windows XP, Microsoft Exchange, Switches, Technical Support, Windows 7, Networking, Hardware, Computer Hardware, WAN, SQL, Databases, CISA, MCSE, Security, Microsoft SQL Server, CCENT, A+ Certified, Microsoft Office, Microsoft Visual Studio, Microsoft Certified..., Visual Studio, Project Management
Education
Concordia University-River Forest 1984 — 1989
BA, Computer Science/Mathematics
University of Michigan 1982 — 1984
Comcast July 2007 - Present
NovaStar Mortgage November 2003 - January 2007
Southeast Community Center November 2001 - November 2003
Skills
Credit, Mortgage Lending, Analysis, Customer Service, Sales, Negotiation, Financial Analysis, Banking, Call Center, Risk Management, Loans, Finance, Investments, Financial Risk, Business Analysis, Real Estate, Relationship Management, Underwriting, Forecasting, Valuation, Investment Properties, First Time Home Buyers, Leadership, Microsoft Excel, Management, Team Building, Training, Cold Calling, Business Development, Selling, Marketing, Salesforce.com, Customer Retention, Account Management, New Business Development, Customer Satisfaction, Sales Management, Direct Sales, Sales Presentations, Coaching, Sales Process, Small Business, Strategy, Contract Negotiation, Lead Generation, CRM, B2B, Recruiting, Sales Operations, Strategic Planning
Education
Coppin State University 1990 — 1995
Bachelor's Degree, Applied Psychology
City 1986 — 1990
Liberal Arts
D-Link May 2012 - Present
CenturyLink May 2011 - May 2012
Comcast June 2010 - May 2011
Sprint Nextel 2006 - June 2010
Sprint Nextel 2000 - 2006
Sprint Nextel 1999 - 2000
US Air Force 1995 - 1999
Skills
CCNA, Cisco Certified, CompTIA Network+..., CompTIA A+ Certification, FCC License, Information Technology, Break Fix, Miller Heiman, Account Management, Direct Sales, Network Design, Telecommunications, Ethernet, MPLS, Wireless, Hosting, LAN/WAN, VoIP, Voice Solutions, Managed Services, Customer Service, Channel, LAN-WAN, Selling, Unified Communications, Channel Partners, Salesforce.com, Strategic Partnerships, WAN, Data Center, Mobile Devices, Solution Selling, Sales Operations, Customer Retention, Sales Process, IP, Telephony, Wireless Networking, Sales, Call Centers, SIP Trunking, Co-location, Sales Engineering, SaaS, SIP
Education
University of Phoenix 2000 — 2003
BS, Business Management
The Chubb Institute 1999 — 2000
Certificate, Computer Technical Support
Rose State College 1996 — 1998
AA, Liberal Studies
Community College of the Air Force 1995 — 1998
AAS, Avionics Systems Technology
Time Warner Cable, Business Class June 2012 - Present
Comcast March 2007 - January 2012
Cox Communications / Suddenlink Communications June 2004 - March 2007
ProfitLink February 2004 - May 2004
MCI August 1996 - January 2004
WorldCom August 1996 - January 2004
IXC Communications November 1994 - August 1996
AT&T Canada May 1990 - October 1994
Nortel November 1983 - May 1990
Ontario Hydro February 1982 - October 1983
Skills
VoIP, Staff Mentoring, Program Management, Marketing Strategy, Product Management, Product Development, Telecommunications, Optimization, Operations Management, Business Analysis, Business Strategy, Process Management, Market Research, Product Marketing, Competitive Analysis, Project Planning, MS Office Suite, Project Execution, Pricing Strategy, Customer Segmentation..., Sales Channel..., Training, Project Management, Vendor Management, Outsourcing, Management, Start-ups, Strategy, Go-to-market Strategy, Cross-functional Team..., Process Improvement, Microsoft Office, Sales Operations, Forecasting, Direct Sales, Product Launch, Marketing, Business Intelligence, Leadership, Strategic Partnerships, Strategic Planning
Education
York University 1983 — 1988
MBA
Concordia University 1978 — 1981
B. Eng
Champlain College, Centennial Reg. HS 1976 — 1977
Department of USAF Civilian Police February 2010 - Present
Department of the Air Force Civilian Police 2010 - Present
Dept of Veteran Affairs January 2008 - December 2008
Comcast April 1999 - February 2005
Skills
Physical Security, Counterterrorism, Security Operations, Investigation, Military, Law Enforcement, Tactics, Security, Crime Prevention, Enforcement, Private Investigations, Contingency Planning, Surveillance, Criminal Investigations, Security Management, Intelligence, Police, Government, Operational Planning, Homeland Security, Patrol, Security Clearance, Military Experience, Intelligence Analysis, Command, Crisis Intervention, Emergency Management, Instruction, Corporate Security, Police Training, Criminal Justice, Weapons, Military Operations, Force Protection, National Security
Education
University of Maryland 1997 — 1998
Criminal Justice, Administration of Justice
Community College of the Air Force 1995 — 1997
Associate's degree, Criminal Justice and Corrections
Comcast June 2009 - December 2010
unemployed September 2008 - March 2009
United States Department of Defense June 2008 - September 2008
Comcast Cable February 2006 - April 2008
Time Warner Cable 2006 - 2008
ConEdison Communication January 2002 - January 2003
MetroMedia Fiber Network 1998 - 2000
Education
University of Maryland College Park 1984 — 1987
Business Management
Community College of the Air Force 1982 — 1987
Secure Data Communication
Comcast August 1999 - Present
United States Air Force October 1980 - June 2005
Skills
Telephony, Alarm Systems, Internet, Wireless Networking, Video, Aerial Lifts, Aircraft Maintenance, Aircraft Engines, Technical Leadership, Ladder safety, General Safety, Defensive Driving, Telecommunications, Telecommunications sales, Supervisory Experience, Rooftop Safety, TCP/IP, VoIP, Wireless, IP, Ethernet, Troubleshooting, Cisco Technologies, Switches, Network Design, Defense, DoD, Military, Security Clearance, Military Experience, Supervisory Skills, Process Improvement, Training
Education
Community College of the US Air Force 1996 — 2000
Vaco July 2015 - Present
Comcast March 2014 - February 2015
Goodwill of North Georgia March 2010 - March 2014
Pepsico November 2005 - May 2012
Georgia State University 2007 - 2008
Allmerica Financial 1999 - 2001
Skills
Financial Analysis, Process Improvement, Financial Reporting, Project Management, Microsoft Excel, Analysis, SAP, Business Analysis, Financial Modeling, Variance Analysis, Management, Strategic Planning, Data Analysis, Budgets, Finance, Forecasting, General Ledger, Accounting, Access, Risk Management, Auditing, Sarbanes-Oxley Act, Account Reconciliation
Education
Georgia State University 2006 — 2008
Georgia State University - J. Mack Robinson College of Business 2006 — 2008
MBA, Finance & Risk Mangement
Coppin State University 1994 — 1998
m.sc, management science
Akamai Technologies November 2011 - Present
Yahoo July 2008 - November 2011
Comcast 2006 - 2008
West Virginia University 2004 - 2006
United States Steel Corporation June 2005 - December 2005
Concord University 2002 - 2004
Skills
Security, Perl, Java, Networking, Databases, Linux, Solaris, Shell Scripting, Unix, Apache, Bash, Software Development
Education
West Virginia University 2004 — 2006
MS, Computer Sceince
Concord University 2002 — 2004
BS, Computer Science
St Johns Senior Seconday School 1998 — 2000
High School
Bhawanipore Education Society College
St. Paul's Higher Secondary School
UCSC Extension
Charter Communications January 2015 - Present
Comcast June 2006 - Present
Comcast January 2000 - June 2006
Comcast May 1998 - January 2000
Comcast Cable April 1997 - May 1998
Comcast Cable August 1993 - April 1997
Comcast Cable March 1993 - August 1993
Skills
Cable Television, Broadband, VOD, DOCSIS, Team Leadership, Customer Service, Telecommunications, Management, Customer Satisfaction, Fiber Optics, Coaching, Technical Leadership, Leadership, HFC, Cabling, Optical Fiber, Telephony, VoIP, Wireless
Education
Community College of the Air Force 1986 — 1991
Associate's degree, Criminal Justice/Law Enforcement Administration
MLP Cresthaven, Inc. October 2009 - Present
Comcast August 2008 - January 2010
Comcast Cable 2008 - January 2010
Comcast August 2006 - August 2008
cresthaven consulting, inc. April 2006 - October 2006
Adelphia June 2005 - August 2006
Contract Positions June 2004 - June 2005
Arnstein & Lehr April 2003 - July 2004
Xcel Energy August 1988 - June 2003
Skills
Analysis, Call Centers, Internal Communications, Training, Process Improvement, System Administration, Project Management, Marketing Communications, Leadership, Budgets
Education
Florida Atlantic University 2006 — 2009
Concordia College 1984 — 1988
Business administration, German
Comcast Corporate RecruiterComcast Cable2007 - 2007
Soverign Bank May 2000 - May 2004
Education
Community College of the Air Force 1986 — 1999
University of Michigan January 2013 - Present
University of Michigan August 2011 - Present
University of Michigan 2003 - 2011
Compuware 2002 - 2003
Usinternetworking Inc. 2001 - 2002
Roush Industries 2001 - 2001
Blue Cross Blue Shield of Michigan 1998 - 2001
Comcast 1995 - 1998
Eastern Michigan University 1992 - 1995
Skills
Strategic Planning, Program Management, Business Intelligence, ERP, Data Analysis, Mobile Applications, Management
Education
Concordia University-Ann Arbor 2010 — 2012
Masters, Organizational and Leadership Administration
Eastern Michigan University 1989 — 1993
BBA, Accounting Information Systems
University of Maryland College Park
University of Maryland College Park
Comcast
Skills
Broadband
Education
Community College of Philadelphia 1982 — 1984
Comcast April 2012 - Present
Mako Technical Services, LLC March 2008 - Present
TMNG March 2008 - October 2010
Comcast Cable December 2003 - February 2008
Comcast 2003 - 2008
Perot Systems 2002 - December 2003
United Messaging 2000 - 2002
Keyboards, LLC 1998 - 2000
US Department of Health and Human Services 1995 - 1998
Independant Consultant 1987 - 1995
Skills
Coaching, Training & Development, Project Execution, Personnel Leadership, Operations Management, Network Administration, Network Engineering, Network Operations, Crisis Communications, Executive Communications, Technical Documentation, Product Launch, Group Presentations, SLA, Vendor Relations, Sla, Project Management, MPLS, Telephony, Troubleshooting, System Administration, Broadband, Networking, Call Centers, Telecommunications, Leadership, Computer Network..., Management, Quality Assurance, DWDM, Communication Training, BMC Remedy, Employee Training, Data Center, Wireless, Provisioning, Training, VoIP, Solaris, System Architecture, Integration, Program Management, IP, Testing, Cisco Technologies, Software Installation, Cross-functional Team..., Customer Experience, Databases, TCP/IP
Education
Community college of the Air Force 1987 — 1993
Associate, Aircraft Accessory Systems
Comcast January 2008 - Present
Comcast Cable 2004 - 2007
Comcast April 2002 - April 2003
Skills
Troubleshooting, System Deployment, BMC Remedy, Servers, Technical Support, Active Directory, Unix, TCP/IP, Windows Server, Data Center, Cisco Technologies, VMware, DNS, Disaster Recovery, VMware ESX, Integration, Networking, IP
Education
Kaplan University 2005 — 2008
Bachelor of Science (B.S.), Information Technology
Community College of Philadelphia 1991 — 1994
Associate of Science (A.S.), Computer Science
Comcast Disc JockeyCountry Gardens Events Facility2004 - Present
Music Odyssey Productions 1993 - 2010
Education
Community College of Rhode Island 1977 — 1981
Community College of Rhode Island 1977 — 1981
AA
LaSalle Academy 1973 — 1977
St. Anthony's School 1966 — 1973
WRNP May 2013 - Present
Music Odyssey Productions January 1978 - Present
United Regional Chamber of Commerce April 2011 - October 2011
Comcast 1986 - 2010
Skills
Customer Service, Fundraising, Public Speaking, Voice Over, Acting, Television, Radio, Facebook, Public Relations, Social Networking, Coaching, Blogging, Event Planning, Video Production
Education
Community College of Rhode Island 1977 — 1981
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Webster Bank May 2014 - Present
A-Plus Mortgage October 2012 - May 2014
Comcast August 2012 - March 2013
Paychex, Inc October 2008 - September 2011
Priority Lending Group Inc April 2006 - September 2008
Mortgage Options of America Inc February 2005 - April 2006
Skills
Salesforce.com, Mortgage Lending, Loans, Credit, Banking, Sales, Finance, Loan Origination, FHA, CRM, Training, Leadership, Management, Refinance, Sales Management, New Business Development, USDA, Customer Service, Cold Calling, Selling, Marketing, Direct Sales, Mortgage Banking, Negotiation, Project Management, Sales Presentations, Team Building, Lead Generation, Residential Mortgages, Real Estate, B2B, Building Relationships, Payroll, Time Management, Strategic Planning, Business Networking, Social Networking, Account Management, Business Development, Financial Analysis, Sales Operations, Insurance, Investment Properties, Analysis
Education
Community College of Rhode Island 1998 — 2000
Community College of Rhode Island
Associates in Arts, General Studies
Comcast November 2011 - Present
Comcast of Philadelphia June 2004 - October 2011
Ascend One July 1999 - June 2004
Skills
Management, Telecommunications, Customer Experience, Customer Retention, Team Leadership, Change Management, Team Building, Coaching
Education
Coppin State University
Frostburg State University
SunTrust Bank September 2012 - February 2013
Comcast March 2009 - September 2012
Baltimore Gas Electric/ALW Sourcing LLC July 2008 - October 2008
Office Depot August 2006 - November 2007
Towsontowne Center August 2005 - January 2006
The Dress Barn. Towsontowne Center July 2004 - October 2004
Toys ‘R’ Us April 2003 - February 2004
Toys ‘R’ Us November 2001 - January 2002
Shoe City Sports. For Mr. Capies Hunter June 1999 - November 1999
Skills
Customer Service, Call Center, Outlook, Microsoft Excel, Microsoft Office, Customer Satisfaction, Microsoft Word, PowerPoint, Sales, Inventory Management, Leadership, Accounts Receivable, Teller Operations, Retail Banking, Office Equipment, Clerical Skills
Education
Liberty University 2012 — 2014
Bachelor of Science (BS), Criminal Justice
University of Phoenix 2008 — 2010
Coppin State University 2000 — 2002
Criminal Justice
Comcast November 2011 - Present
Comcast May 2010 - November 2011
Comcast September 2008 - May 2010
Comcast November 2006 - September 2008
Comcast June 2005 - November 2006
Comcast August 2004 - June 2005
Comcast May 2003 - August 2004
Skills
TCP/IP, Software Documentation, Troubleshooting, Firewalls, Security, Network Security, Call Center, System Deployment, Unix, Linux, Technical Support, Routers, Computer Security, Networking, Windows, Cisco Technologies, Training, VPN, Routing, Leadership, DNS, Network Engineering, IP, LAN-WAN, Operating Systems, Active Directory, Management, VMware, Computer Network..., Virtualization, Integration, Databases, Computer Hardware
Education
Pennco Tech 2001 — 2002
Computer Networking+ and A+
Computer Learning Center 1999 — 2001
Computer Networking+ and A+
Community College of Philadelphia 1998 — 1999
Liberal Arts
Comcast April 2012 - Present
Comcast April 2008 - April 2012
LongView Communications February 2004 - April 2008
Skills
Telecommunications, Strategy, Product Management, Customer Retention, Cross-functional Team..., Workforce Management, Call Center, Marketing, Broadband, Leadership, Sales, Call Centers, Program Management, Management, VoIP, Account Management, Performance Management, Sales Management, Coaching, Customer Experience, New Business Development, Team Building, Process Improvement, Business Development, Customer Satisfaction, Strategic Planning, Marketing Strategy, CRM, Budgets, Vendor Management, Strategic Partnerships
Education
Concordia University-Wisconsin
BA, Business Management
Sisters of Charity of Leavenworth Health System December 2014 - Present
Charles Schwab September 2014 - December 2014
hCentive June 2014 - July 2014
Sisters of Charity Health System March 2014 - April 2014
Healthgrades September 2013 - December 2013
Comcast July 2013 - August 2013
McKesson Health Solutions January 2012 - May 2013
American Arbitration Association June 2011 - November 2011
Cricket Communications June 2009 - May 2011
eCollege September 2008 - May 2009
Skills
Windows, Unix, Oracle, SQL Server, SQL, Software Quality..., JCL, Quality Center, OBIEE, HTML, JAWS, Internet Explorer, Safari, Firefox, ETL, VBA, WinRunner, SAP, Rally, Agile, Waterfall, Agile Methodologies, Testing, SDLC, Quality Assurance, Microsoft SQL Server, Requirements Analysis, Requirements Gathering, System Testing, HP Quality Center, Regression Testing, Integration
Education
University of Great Falls 1985 — 1987
BS, Mathematics
Community College of the Air Force 1980 — 1986
AAS, Instructor in Technology
Community College of the Air Force 1980 — 1985
AAS, Logistics Management
Hinds Hospice April 2015 - Present
California Cancer Associates for Research and Excellence (cCARE) August 2014 - April 2015
California Cancer Associates for Research and Excellence August 2009 - August 2014
Elite Landscaping, Inc. August 2006 - August 2009
Comcast October 1997 - February 2003
Skills
Windows Server, VoIP, Network Administration, Network Security, Cisco Technologies, VPN, Servers, Microsoft Office, Troubleshooting, Wireless, Telecommunications, Network Design, Network Engineering, WAN, Cisco IOS, Firewalls, Wireless Networking, Virtualization, Security, TCP/IP, DNS, Data Center, Networking, Disaster Recovery, Switches, Computer Hardware, Active Directory, IP, Routers, Software Installation, Technical Support, Telephony, DHCP, VMware, SAN, Microsoft Exchange, Broadband, Citrix
Education
Southern Christian University 2003 — 2005
BS in Human Development
Community College of the Air Force 1989 — 1994
AS in Communications Applications Technology
Defense Language Institute 1989 — 1990
Russian
CTDI July 2014 - Present
Comcast July 2005 - February 2013
United States Air Force August 2000 - January 2005
Skills
Process Improvement, Telecommunications, Management, Team Leadership, Troubleshooting, Program Management, Cross-functional Team..., Team Building, Project Management, Wireless, Operations Management, Electronics, Leadership, Project Planning, Analysis, Psychology, Vendor Management, Microsoft Office, Product Management, Forecasting, Human Resources, Databases, Statistics, Customer Service, Customer Satisfaction, Supervisory Skills, Outlook, Fiber Optics, Training, Testing, Military Experience, Military, Security Clearance, DoD
Education
Keiser University-Ft Lauderdale 2015 — 2022
Doctor of Philosophy (PhD), Psychology
Lake sumter state college 2013 — 2015
Associate of Science (AS), Psychology
Community College of the Air Force 2000 — 2001
Technical Electronics, Cyber/Electronic Operations and Warfare
Comcast March 2014 - Present
DuPont March 2013 - February 2014
Grant Thornton, LLP June 2011 - February 2013
Freedman & Lorry May 2007 - August 2010
Synthes, Inc September 2009 - March 2010
Skills
Tax, Account Reconciliation, General Ledger, Financial Analysis, Payroll, Accounts Payable, Finance, GAAP, Budgets, Tax Accounting, Corporate Tax, US GAAP, Cash Flow, Accounting, Financial Statements
Education
Drexel University 2008 — 2010
Bachelors of Science in Business Administration, Concentration in Accounting, GPA 3.6
Community College of Philadelphia 2006 — 2008
Associates in Applied Science, Paralegal Studies, GPA 3.7
Comcast April 2013 - Present
Comcast June 2000 - April 2013
Skills
Telephony, Wireless Networking, Call Center, Telecommunications, Troubleshooting, Cisco Technologies, VoIP, IP, Network Design, Network Engineering, Broadband, Ethernet, Networking, Call Centers, Cross-functional Team..., Fiber Optics, MPLS, Project Management, Routers, Wireless
Education
Point Park University 1992 — 1996
Bachelor of Arts Degree, Legal Studies
Computer Systems Institute 1987 — 1989
Associates Degree, Specialized Business (Paralegal)
EMC/Manpower September 2014 - Present
EMC September 2014 - Present
The UPS Store October 2013 - January 2014
Comcast February 2011 - August 2011
Kelly Services May 2009 - February 2010
Basho Technologies July 2008 - October 2008
Navic Networks June 2007 - July 2008
Comcast March 2002 - April 2006
Skills
Technical Support, Product Management, Troubleshooting, Customer Service, Networking, Quality Assurance, TCP/IP, Integration, Windows, System Administration, Hardware, Microsoft Excel, Software Installation, Software Documentation, Time Management, Cloud Computing, SQL, Databases, Linux, Training
Education
New England Institute of Technology
Associates, ScienceComputer and Network Servicing Technology
Wheaton College (MA)
Bachelor of Arts, Psychology
Community College of Rhode Island
Associate of Arts, Liberal Arts
IONA Senior Services October 2011 - November 2014
IONA Senior Services July 2011 - October 2011
Greater DC Cares October 2009 - June 2011
Seabury Ward 5 Aging Services February 2010 - May 2010
Baltimore City Department of Health Aging Services, RSVP - An Invitation to Serve September 2009 - December 2009
APL Federal Credit Union April 2006 - August 2009
SECU January 2004 - April 2006
Meals on Wheels of Central Maryland, Inc. November 2003 - December 2005
Comcast June 1997 - April 2003
Skills
Community Outreach
Education
Coppin State University 2007 — 2010
MS, Human Services Administration
Wake Forest University 1980 — 1984
BA, English
Zodiac Seats US LLC January 2015 - Present
Action machine September 2013 - Present
Pagliacci November 2011 - March 2013
Healthcare Services Group April 2012 - September 2012
Comcast April 2011 - July 2011
Sears April 2010 - April 2011
Buckle March 2010 - April 2010
Pagliacci Pizza November 2007 - September 2009
Skills
Merchandising, Retail, Customer Satisfaction, Microsoft Office, Microsoft Word, Customer Service, Direct Sales, Sales, Team Building, Leadership, Team Leadership, Public Relations, Microsoft Excel, Public Speaking
Education
Concordia University
Eastern Washington University
Marketing
King's High School
Shoreline Christian High School (Class of 2004)
Degree: High School Diploma
Shoreline Community College
World Travel, Inc December 2014 - Present
The Neat Company January 2013 - August 2014
National Institutes of Health, Wyle InfoSys March 2010 - December 2012
Comcast June 2008 - March 2010
Comcast January 2005 - June 2008
Skills
TCP/IP, LAN, Oracle, Service Desk, Incident Management, Comtrac, Remedy Ticketing System, Active Directory..., Database Scripting, Visual Basic Macros, Networking, Technical Support, Active Directory, Operating Systems, Help Desk Support, DNS, Software Installation, System Administration, Troubleshooting, VPN, Visual Basic
Education
Community College of Philadelphia 2006 — 2009
Comcast September 2014 - Present
Comcast August 2010 - November 2012
Comcast February 2007 - August 2010
Comcast December 2006 - February 2007
Comcast February 2006 - December 2006
Comcast March 2005 - February 2006
Comcast January 2004 - March 2005
Comcast September 2003 - January 2004
Comcast September 2002 - September 2003
U.S. Air Force June 1998 - September 2002
Skills
Help Desk Support, Customer Satisfaction, Troubleshooting, Call Center, Telecommunications, Telephony, Broadband, Technical Support, Customer Retention, Provisioning, Cables, T1, Cabling, Customer Experience, Wireless, Workforce Management, Vendor Management, VoIP, IP, Fiber Optics, Avaya, Routers, Project Management, Leadership, Wireless Networking, Switches, Networking, Call Centers, Recruiting, Customer Support, Training, Computer Network..., WAN, LAN-WAN, System Administration, Management, Network Design, Program Management, Ethernet, Change Management, Performance Management, RF, Internet Services, TCP/IP, Strategy, Billing Systems, Coaching, Internet Troubleshooting, Windows 7, Cross-functional Team...
Education
Community College of the Air Force
Evergreen Community College
Associates
2008 - 2012ACRA Control, Inc March 2008 - Present
ACRA Control Inc. 2008 - Present
Comcast March 2007 - 2008
DynCorp ASD 2002 - 2007
Sierra Com January 2000 - January 2002
Skills
IPC-7711/7721, IPC-610E, IPC-J-STD-001
Education
CCAF
AA Applied Science, Avionic Systems Technology
CCAF
AA Applied Sciences, Instructor of Technology and Military Science
Community College of the Air Force
Associate Degrees; Degree; Degree, Applied Science; Instructor of Technology and Military Science; Avionic Systems Technology
US Air Force Reserve December 2012 - Present
Comcast September 2011 - December 2011
Claire's Accessories June 2009 - August 2010
Payless ShoeSource June 2008 - July 2009
Skills
Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Time Management, Social Media, Public Speaking, Event Planning, Teamwork, Leadership, Retail, Research, Sales, Facebook, Social Networking, Outlook, Data Entry, Legal Research, Legal Writing
Education
Community College of the Air Force 2013 — 2014
Associate of Science (A.S.), Criminal Justice/Police Science
Georgia Perimeter College 2009 — 2010
Political Science and Government
Watson Construction March 2014 - Present
Comcast March 2010 - October 2012
Comcast June 2006 - March 2010
Time Warner Cable January 2000 - June 2006
Time Warner Cable January 1996 - January 2000
Cablevision Industries January 1984 - January 1996
Skills
Broadband, Microsoft Excel, Optical Fiber, DOCSIS, Project Management, Telecommunications, HFC, Fiber Optics, RF, VoIP, Telephony, Ethernet, Computer Network..., Cabling, Avaya, Call Centers, DWDM, IP, IPTV, Metro Ethernet, Provisioning, Troubleshooting, Wireless, Cable Television, MPLS, SIP, T1, Cables, Avaya Technologies
Education
Community College of the Air Force
Math, Personnel Management, Electronics
Comcast 2006 - 2010
Career Alliance February 2004 - March 2006
Calyx & Corolla, Inc. July 2000 - October 2003
Education
Contra Costa College 1997 — 1999
Middle College High School 1989 — 1993
Comcast March 2011 - Present
United States Postal Service March 2011 - March 2012
bank of america August 2007 - February 2011
Skills
Computer Proficiency, Microsoft Excel, Microsoft Word, Access, Account Reconciliation, Key Account Management
Education
Coppin State University 2004 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
northwestern 2002 — 2004
Hs diploma, General Studies
Comcast March 2012 - Present
Skills
Linux, Telecommunications, Networking, Software Development, SQL, TCP/IP, Integration, Unix, Troubleshooting, Agile Methodologies
Education
Community College of Philadelphia 2007 — 2009
Associated degrees, Information Technology
TEKsystems 2013 - Present
TEKsystems 2013 - Present
Robert Half Technology 2013 - 2013
Comcast 2009 - 2011
Mass Media, Inc. 2002 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching
Education
Computer Systems Institute 2011 — 2012
Networking Career Program
T-Mobile 2000 - 2012
AT&T 1993 - 1999
Comcast 1991 - 1993
Motorola Solutions 1989 - 1991
Education
Community College of the Air Force
Electrical, Electronic and Communications Engineering Technology/Technician
York County School of Technology
Electrical/Electronics Maintenance and Repair Technology
Comcast October 2012 - Present
USAF RETIRED September 1988 - October 2012
Skills
Operations Management, Military, Security Clearance, Military Experience, Military Operations, Program Management, Leadership
Education
Community College of the Air Force
Associate of Science (AS)