Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Dyson January 2013 - Present
Dyson July 2012 - December 2013
Dyson November 2010 - July 2012
Comcast January 2006 - December 2009
Comcast Cable 1989 - 2009
Comcast Cable March 2002 - January 2006
AT&T / Prime Cable January 1997 - March 2002
Prime Cable January 1997 - January 2002
Prime Cable 1996 - 1998
CBOE 1980 - 1997
Skills
Call Center, Customer Satisfaction, Quality Control, Customer Support, Customer Service, Microsoft Excel, Microsoft Word, Research, Visio, Database Administration, Calibration, Trend, Troubleshooting, Telecommunications, Process Improvement, Software Documentation, Call Centers, Customer Experience, Leadership, Quality Assurance, Teamwork, Team Building, Coaching, Training, Continuous Improvement, Vendor Management, Team Leadership, Customer Retention, Business Process..., Workforce Management, Sales
Education
American Intercontinental University 2006 — 2009
B.A, BUSINESS ADMINISTRATION
American InterContinental University 2006 — 2008
Bachelor, Business Administration
Glam Amour Jewelry and Accessories April 2013 - Present
Comcast August 2009 - January 2013
Skills
Call Center, Telecommunications, Customer Satisfaction, Customer Experience, Customer Service, Technical Support, Wedding Planning
Education
Alcorn State University 1996 — 2000
BS, Industrial Technology/Technician
Jackson State University 1994 — 1996
Natchez High School
ServIT August 2014 - Present
Comcast Sports Southeast 2010 - Present
Comcast 2006 - 2010
Comcast Spotlight February 2003 - July 2007
Skills
Broadcast Television, Broadcast, HD Video, Avid, Television, Video Production, Video, Broadcast Engineering, Camera, Radio, Avid Media Composer, Digital Video, Technical Support
Education
American InterContinental University
Master's Degree, Information Technology
Kennesaw State University
Bachelor's Degree, Communication, General
Comcast November 2007 - Present
Skills
Call Centers, Customer Experience, Wireless, Dispatching, PowerPoint, Criminal Justice
Education
American InterContinental University 2011 — 2013
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Allied Health Institute 2010 — 2011
EKG Technician
Miami Northwestern Sr 1997 — 2000
Diploma, General Education
Roche Diagnostics April 2011 - Present
Comcast 2010 - 2011
NextStudent April 2005 - June 2009
Skills
Account Management, Sales Process, Sales Management, Direct Sales, Sales Operations, Sales, Customer Service, Solution Selling, New Business Development, Selling, Key Account Management, Cross-functional Team..., Salesforce.com, Genomics, Biotechnology
Education
Alma College 2000 — 2002
Bachelor of Arts, Biology
California University of Pennsylvania 1997 — 1999
Business
Comcast April 2012 - October 2014
United Technologies and Engineering, LLC Computer Repair, Support, and Maintenance for SMBs April 2008 - June 2010
Global Sleep July 2007 - January 2008
Skills
Technical Support, Microsoft Office, Photography, Video, Call Centers, Art, Telecommunications, Troubleshooting, Customer Satisfaction, Customer Experience, VoIP, Customer Retention, Customer Service, Wireless, Telephony
Education
Northcentral University 2014 — 2015
Master's degree, Marketing/Marketing Management, General
American InterContinental University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Global Business and Finance, 2.98
American InterContinental University 2009 — 2011
Associate's Degree, Business Administration and Management, General, 2.99
RentPath April 2015 - Present
MiLEND, Inc October 2014 - April 2015
Comcast August 2013 - October 2014
Primerica August 2010 - August 2012
American Arbitration Association October 2006 - October 2011
Rick Case Automotive Group September 2005 - October 2006
Skills
Microsoft Office, Marketing, Sales, Business Development, Event Planning, Customer Service, Market Research, Project Planning, Public Speaking, Strategic Planning, Leadership, Negotiation, Microsoft Excel, CRM, Sales Prospecting, New Customer..., Social Media Marketing, Social Media, SPSS, Coordinating Special..., Nonprofits, Construction
Education
Capella University 2013 — 2013
Post-baccalaureate Certificate, Human Resources Management and Services, 3.75 GPA
American InterContinental University 2010 — 2012
Master of Business Administration (M.B.A.), Marketing, 3.79 GPA
University of Phoenix 2006 — 2010
Bachelor's of Science, Marketing
Western International University 2005 — 2006
Associates of Art, Business Administration and Management, General
UPS January 2014 - Present
Comcast September 2008 - Present
UPS January 2007 - Present
Proton Electric, LLC September 2007 - May 2008
Simplex Grinnel January 2007 - August 2007
Clair Bros. Audio, Enterprises January 2001 - December 2006
Skills
Microsoft Office, Internal Communications, Forensic Investigations, Troubleshooting, Call Center, Customer Service, Security, Software Documentation, Telecommunications, Networking, Computer Hardware, CCTV, Customer Satisfaction, Computer Repair, Access, Government, Outlook, Microsoft Office..., Logistics, Athletics Performance, Keyboard Skills, Security Clearance, Ethical Leadership, Digital Telephony, Internet Services, Fire Alarm, Cooking, Inventory Analysis, Defensive Driving
Education
American InterContinental University 2008 — 2011
Bachelor of Science, Criminal Justice
American InterContinental University 2008 — 2011
Associate of Arts, Business Administration
Comcast August 2008 - Present
Comcast Cable January 2005 - August 2008
Skills
Telecommunications, VoIP, Telephony, Ethernet, Networking, Wireless, Computer Network..., DOCSIS, Troubleshooting, Cable Networks, Cable Broadband, Cable Television, Fiber Optic Networks, Fiber Optic Cable, Fiber Optic Technology, TCP/IP, IP
Education
American InterContinental University 2002 — 2004
Associate's Degree, Business Administration and Management, General, 4.0 GPA
Comcast March 2015 - Present
Mississippi State Hospital July 2014 - Present
Open August 2007 - Present
Mercy First 2014 - 2014
Skills
Editing, Avid, Social Networking, Drama, Event Planning, Television, Acting
Education
St. John's University 2011 — 2014
Bachelor of Science (B.S.), Film & Television
American Academy of Dramatic Arts 2009 — 2011
Associate's degree, Acting
Comcast July 2012 - Present
Various July 2011 - July 2012
BKT Sentry Foods April 2007 - July 2011
Skills
Recruiting, Interview Preparation, Job Coaching, Applicant Tracking..., Talent Acquisition, Interviews, Sourcing, Hiring, Training, Cold Calling, Onboarding, Employee Relations, Talent Management, Human Resources, College Recruiting, Technical Recruiting, HRIS, Internet Recruiting, Performance Management, Screening, Screening Resumes, Taleo, New Hire Orientations
Education
University of Wisconsin-Milwaukee - School of Business Administration 2010 — 2012
Bachelor of Business Administration (BBA), Human Resources
Alverno College 2006 — 2010
Business Management and Accounting, Accounting
The Resource Guild March 2015 - Present
KinderCare September 2013 - April 2015
Comcast 2012 - 2013
Darden August 2011 - July 2012
Skills
Customer Service, Customer Retention, Typing, Creative Writing, Report Writing, Feature Articles, Magazine Articles, Organization &..., Multi Tasking, Microsoft Office, Dedicated Professional, Entry-level, Data Entry, Sales, Social Networking
Education
Alcorn State University 2006 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General
Meridian High School 2003 — 2006
Scholar's Diploma
Comcast April 2008 - Present
Magmatic Northwest July 2011 - June 2012
Invader Pest Management Phoenix Exterminator October 2007 - March 2008
AllstatePlumbing March 2004 - May 2007
Skills
Broadband, Call Center, Supervisory Skills, Accounting, Financial Analysis, Financial Planning, Strategic Financial..., Account Management, Budgets, Business Development, Call Centers, Customer Service, Direct Sales, Coaching, Forecasting, Inventory Management, Leadership, Management, Marketing, Microsoft Excel, Process Improvement, Public Speaking, Sales, Sales Management, Salesforce.com, Strategic Planning, Team Building, Team Leadership
Education
George Fox University 2010 — 2012
Master of Business Administration (MBA)
American Intercontinental University 2004 — 2008
Bachelor's degree, Accounting and Finance
Portland Christian High School 1995 — 1999
Comcast June 2008 - August 2008
Tower Hill Insurance Group June 2007 - February 2008
Spherion August 2005 - January 2006
Volt Services March 2005 - June 2005
Nestle USA November 2003 - August 2004
Quality-R-Us Satellites March 2001 - November 2003
Skills
Information Technology, Customer Service, Microsoft Office, Windows, Computer Forensics, Network Administration, Management, Information Security, SQL, Technical Support, Troubleshooting, Networking, Help Desk Support, Windows XP, Software Documentation
Education
American InterContinental University 2012 — 2013
Master (MIT) - Information Technology, Specialization in Information Assurance and Security, 4.0
American InterContinental University 2011 — 2012
Bachelor (BIT) - Information Technology, Computer Forensics, 3.73
Aetna July 2013 - Present
Robert Bosch North America March 2012 - July 2013
Microsoft September 2011 - February 2012
Comcast June 2008 - September 2011
Mechanix Gear May 2007 - March 2008
Chemical Mining S.A January 2002 - August 2003
Skills
Business Analysis, Business Intelligence, Project Management, Management, Business Development
Education
Nova Southeastern University 2010 — 2013
MBA, Business Administration
American Intercontinental University 2006 — 2008
Information Technology, Computer Forensics
Broward Community College 2004 — 2006
Associate of Arts, Computer Science
Pontificia Universidad Catolica del 2000 — 2004
Bachelors of Science, Informatics Engineering
Comcast January 2015 - Present
Schumacher Group April 2013 - December 2014
Children's Healthcare of Atlanta February 2010 - April 2013
Children's Healthcare of Atlanta June 2006 - February 2010
HLP November 2004 - May 2006
H&R Block January 2004 - May 2006
Skills
Process Improvement, Lawson Application..., Project Management, •Lean methods-Kanban..., Alliance FM, Financial Reporting, Budgets, Business Analysis, Financial Analysis, Software Documentation, Analysis, Auditing, Forecasting, Finance
Education
J. Mack Robinson College of Business, Georgia State University 2007 — 2010
Master of Business Administration, Accounting
Ambrose Alli University 1999 — 2003
Bachelor of Arts, Accounting
Comcast April 2015 - Present
Comcast Cable Comunications December 2003 - Present
Comcast Cable 2003 - 2011
Skills
VOD, Process Improvement, Network Architecture, Income Statement, Cat5e, Video, Business Development, Security, Telecommunications, Strategic Planning, Marketing, Product Development, Broadcast, New Business Development, VoIP, Microsoft Office, Broadband, Call Center, Broadcast Television, Cable Television, DOCSIS, IPTV, Call Centers, Digital TV, Strategic Partnerships, P, Digital Marketing, Digital Media, Television, Management
Education
Philadelphia Restaurant School 1998 — 2000
Alvernia College 1995 — 1997
Smart Tuition March 2015 - Present
IEEE May 2012 - September 2014
IEEE July 2011 - May 2012
Comcast April 2008 - July 2011
SHRM 1991 - 2011
Amethyst and Iris 1998 - 2008
The Arc of Somerset County December 1989 - December 1998
Skills
Employee Relations, Performance Management, Talent Management, Leadership Development, Organizational..., Employee Benefits, Employee Engagement, Organizational..., Onboarding, Coaching, Talent Acquisition, Deferred Compensation, Human Resources, HRIS, Recruiting, Management, Training, New Hire Orientations, Succession Planning, Employment Law, Employee Training, Personnel Management, HR Policies, Policy, Leadership, Interviews, Labor Relations, Program Management
Education
State Universtiy of NY at Buffalo 1985 — 1986
Microbiology and Viral Pathology
Albright College 1981 — 1985
BS, Biochemistry
Exel June 2013 - Present
Comcast April 2008 - September 2012
PDS Tech (Diebold) September 2005 - February 2010
Skills
Telecommunications, Call Center, Troubleshooting, Training, Technical Support, Customer Satisfaction, Strategic Planning, Managed Services, Broadband, VoIP, Policy, Mobile Devices, Team Leadership, Call Centers, Wireless, Telephony, IP, Vendor Management, Customer Retention, MPLS, Customer Experience
Education
Belhaven College 2010 — 2012
Master of Business Leadership Management, Organizational Leadership
Alcorn State University
Comcast Business May 2012 - Present
Comcast May 2001 - April 2012
NorthPoint Communications April 1999 - December 2000
Skills
VoIP, Sales, Management, Microsoft Office, Real Estate, Cable Television, DSL, Broadband Access, ISO, ICOMS, Telecommunications, Direct Sales, JIT, Solution Selling, PCB design, Sales Management, Salesforce.com, IP, Account Management, Channel, Broadband, Sales Operations, Forecasting, Telephony, Co-location, Managed Services, Negotiation, Call Centers, Unified Communications, Wireless, Metro Ethernet, Sales Process, Customer Retention, Strategic Partnerships, MPLS, Selling, Ethernet, PRI, Cold Calling
Education
Shippensburg University of Pennsylvania 2003 — 2005
MBA
Albright College 1999 — 2001
BS
Middletown Area High School
Comcast March 2008 - Present
QuikTrip January 2006 - March 2008
Browning Mini Mart January 2002 - January 2006
Kroger — January 2000 - January 2001
Skills
Cable Modems, Call Center, Broadband, Telephony, Provisioning, T1, Cable Television, DOCSIS, Telecommunications, Cabling, Escalation, Avaya, VoIP, Troubleshooting, Customer Retention, Workforce Management, Customer Satisfaction, Long Distance
Education
American InterContinental University 2012 — 2014
Bachelors of Arts, Web Design; Visual Communication
DeVry University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Towers High School 1999 — 2001
College Prep Diploma
Open Technology Solutions December 2013 - Present
5280 Solutions April 2011 - December 2013
Raytheon Polar Services January 2011 - April 2011
Comcast July 2010 - January 2011
Schlumberger April 2008 - January 2010
Corpus October 2007 - January 2008
Lehman Brothers December 2006 - September 2007
Centrix Financial October 2002 - June 2006
Skills
SharePoint, Software Documentation, Technical Writing, Visio, SDLC, Business Analysis, Requirements Analysis, Quality Assurance, Technical Documentation, Requirements Gathering, Testing, Information Technology, MS Project, Business Requirements, Analysis, Training, Microsoft Office, FrameMaker, ITIL, Disaster Recovery, Troubleshooting, Integration
Education
American InterContinental University 2005 — 2006
Associate's degree, Business Administration
Comcast October 2000 - Present
Skills
Call Centers, Telecommunications, Broadband, Salesforce.com, Customer Service, Customer Satisfaction, Troubleshooting, Microsoft Office, Microsoft Excel, Customer Experience, Access, Software Documentation, Networking, Training
Education
American InterContinental University-South Florida 2003 — 2005
Associate's degree, Information Technology
Freelance Bookkeeper September 2014 - Present
Ben Druck Door Company June 2010 - September 2014
Don Dippner Bookkeeping Solutions June 2009 - October 2010
EDS/Sun Microsystems Support June 2008 - June 2009
Comcast July 2007 - June 2008
Bankers Life and Casualty May 2007 - August 2007
PA Storage Sheds, LLC May 2006 - May 2007
Bosch Security Systems July 2004 - April 2006
Bosch Security Systems April 2004 - April 2006
Bosch Security Systems March 2004 - April 2006
Skills
Payroll, Financial Analysis, Troubleshooting, Customer Service, Sales, Project Management, Customer Satisfaction, Windows, Team Building, Trade Shows, Outlook, Sales Management, Inventory Management, SAP, Management, Access, Account Management, Budgets, Microsoft Office, Microsoft Excel, Six Sigma, Process Improvement, Manufacturing, Negotiation, Continuous Improvement, Event Planning, Training, Small Business, Purchasing, Leadership, Time Management, Team Leadership, Accounting, Supervisory Skills, Analysis, Retail
Education
Six Sigma 2004 — 2006
Green Belt, DMAIC model
American InterContinental University 2003 — 2004
BBA, Business Administration, with a concentration in Accounting and Finance
Comcast September 2012 - Present
Comcast Cable July 2010 - September 2012
Comcast Cable January 2004 - July 2010
Skills
Telecommunications, VoIP, Troubleshooting, Technical Support, Telephony, Broadband, Wireless, Customer Experience, Customer Satisfaction, Sales Operations, Customer Retention, Networking, Management, Direct Sales, Vendor Management, Managed Services
Education
Alcorn State University
Real Magnet April 2015 - Present
Phase 5 Group / WiserTogether January 2013 - Present
The Art Institute of Washington July 2011 - January 2013
Comcast July 2009 - December 2011
Xerox 2007 - 2009
Sail Elementary School 2005 - 2007
Skills
Marketing, Sales, Training, Marketing Strategy, Management, Event Planning, Strategy, Strategic Planning, Advertising, Recruiting, Program Management, Budgets, Proposal Writing, CRM Integration, Salesforce.com, New Business Development, Business Development, Brand Development, Content Marketing, Customer Engagement
Education
Alfred University
BFA, BFA University of Alfred, Alfred, NY
Rapid Learning Institute November 2011 - Present
Joseph's People April 2010 - Present
Comcast 2009 - 2010
Progressive Business Publications January 2008 - January 2009
Progressive Business Publications January 1999 - January 2008
Progressive Business Publications January 1994 - January 1999
Progressive Business Publications January 1993 - January 1994
Skills
Human Resources, Talent Management, Rapid Learning, Employment Law..., Training, Research, Leadership, Call Center, Coaching, Marketing, Social Media, Leadership Development, Sales Management, Public Speaking, Strategic Planning, Team Building, Advertising, Customer Service, Social Media Marketing, New Business Development, Sales, Project Management, B2B, Team Leadership, Management, Project Planning, Interviews, Analysis, Account Management, Social Networking, E-Learning, Call Centers
Education
Alvernia College 2010 — 2011
Non-Profit Governance
La Salle University
B.A., English Literature
Georgia Lions Lighthouse Foundation February 2015 - Present
Comcast January 2015 - March 2015
Avon October 2014 - March 2015
Boys and Girls Club May 2013 - June 2014
American Red Cross October 2013 - January 2014
American Kidney Services September 2013 - December 2013
Sullvian Literacy Program August 2012 - December 2012
Habit for Humanity August 2011 - December 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Research, Social Media, Leadership, Teamwork, advanced excel, Analytical Skills, Soft Skills
Education
American InterContinental University 2013 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
Valdosta State University 2009 — 2012
Bachelor's degree, Interdisciplinary Studies
Comcast Business January 2010 - October 2013
Comcast April 2007 - December 2009
Citadel Broadcasting 2000 - 2006
Education
The Ohio State University
BS
Alfred State College - SUNY College of Technology
Associate of Arts and Sciences (A.A.S.)
Comcast October 2013 - Present
SilverRhino LLC October 2012 - October 2013
SNA International December 2011 - September 2012
Brown Davis Interiors April 2011 - December 2011
ARINC, Inc (Business Aviation Solutions) February 2009 - December 2011
Maxair, Inc June 2007 - February 2009
Fond du Lac Skyport May 2005 - August 2007
Skills
Process Improvement, Project Planning, Project Management, Strategic Planning, Management, Aircraft, Analysis, Agile Project Management, Process Scheduler, Aviation, Team Leadership, Operations Management, Microsoft Excel, Airlines, Contract Negotiation, Microsoft Office, Business Development, Business Process..., Budgets, Security, Requirements Analysis, Program Management, Certified Scrum Master..., JIRA, Rally, Agile Methodologies, Training
Education
American InterContinental University 2008 — 2010
Bachelors, Business Administration - Project Management
Fox Valley Technical College 2007 — 2008
Associates, Pilot's License
Amazon Web Services December 2013 - Present
Hosting.com November 2012 - November 2013
Hosting.com August 2012 - November 2012
Hosting.com October 2008 - August 2012
HostMySite.com August 2006 - September 2008
Comcast August 2005 - August 2006
WMS Gaming October 2004 - August 2005
Long and Foster, REALTORS 2001 - 2004
Skills
Windows Server, CentOS, Red Hat Linux, VMware, Apache, Microsoft Office, IIS, Linux, Cloud Computing, Technical Support, Management, Team Management, Project Management, Leadership, Team Building, Team Leadership, Active Directory, Nagios, Cisco Technologies, Firewalls, Servers, Troubleshooting, Telecommunications, System Administration, Windows, DNS, Data Center, Disaster Recovery, VMware ESX, Virtualization, Server Architecture, VPN, Network Security, Server Administration, Security, Cisco IOS, High Availability, SAN, Linux System..., Load Balancing, RHEL, Networking, Postfix, RedHat, Juniper, VMware Infrastructure, Microsoft Exchange
Education
American Intercontinental University 2003 — 2007
BS, Information Technology Computer Systems
Polytech High School 1992 — 1996
Diploma
Comcast July 2014 - Present
Aloha Construction, Inc. August 2012 - July 2014
Arlington Kia in Palatine - A Bob Rohrman Automobile Dealership September 2011 - August 2012
Impression Cleaning and Construction Services June 2011 - July 2011
The Illinois Institute of Art December 2010 - April 2011
School District U-46 December 2009 - December 2010
Colorado Technical University July 2009 - November 2009
Managed Services MTM Technologies February 2009 - May 2009
QCSS: Quality Customer Service and Sales October 2008 - February 2009
Action Link November 2005 - April 2008
Skills
Automobile Sales, Customer Service, Microsoft Word, Microsoft Excel, Event Planning, Microsoft Office, Outlook, PowerPoint, Teaching, Public Speaking, Admissions, Coaching, Adult Education, Editing, Training, Automobile, Recruiting, Sales, Marketing
Education
Northeastern Illinois University 1991 — 1996
Bachelor of Arts, Graphic Arts & Human Resource Development
American Academy of Art 1989 — 1991
Fine Art and Illustration
Fidelity Investments June 2013 - Present
Allegheny College April 2010 - May 2013
Fidelity Investments May 2012 - August 2012
Ainsworth Pet Nutrition September 2011 - December 2011
Comcast July 2010 - August 2010
Skills
Entrepreneurship, Client Facing Skills, Farsi, Chef, Basketball, Soccer, Hiking, Car Enthusiast, Research, Economics, Stata, Spanish, Data Analysis, Customer Service, Event Planning
Education
Allegheny College 2009 — 2013
Economics, Senior
Verizon Business October 2012 - Present
Sattler Consulting January 2003 - Present
Carpathia Hosting, Inc. February 2010 - October 2012
Mvix (USA) September 2005 - October 2012
Comcast January 2010 - February 2010
AOL LLC March 2005 - January 2010
Global Office Connect June 2003 - March 2005
USWeb September 1999 - March 2002
Skills
Windows Server 2008, Windows Server 2003, SQL Server 2000-2008, EMC, WSUS, Brazilian Jiu Jitsu, VMware ESX, vCenter Server, XenServer, Microsoft Cluster, Windows Server 2008 R2, EMC Storage, NetApp, Brocade Fibre Switches, VMware, Windows Server, Taekwondo, Windows, Solaris, Linux, Brazilian Jiu-Jitsu, Virtualization, Microsoft SQL Server, Xen, ITIL v3 Foundations..., ITIL, Brocade SAN Switches, FC, iSCSI, 2008 R2, SAN, Hyper-V, Servers, Storage, DNS, High Availability, vSphere, Disaster Recovery, Storage Area Networks, Cluster, VMware Infrastructure, Cloud Computing, Active Directory, IIS, VPN, Operating Systems, Server Architecture, DHCP, Dell PowerEdge Servers, Technical Support
Education
Yamasaki Academy 2011 — 2020
Purple Belt, Brazilian Jiu Jitsu
Western Governors University 2013 — 2014
Master's Degree, Computer and Information Systems Security/Information Assurance
Caldwell Community College & Technical Institute 2013 — 2013
VMWare vSphere 5.1
American InterContinental University 2005 — 2006
Bachelors of IT, Information Technology, Computer Systems
American Military University 2004 — 2005
N/A, Internet Technology
Strayer University 1998 — 1999
N/A
Habits For Success August 2011 - Present
Marinello Schools of Beauty October 2009 - July 2011
T.R.U. Media (Together Races Unite) 2007 - January 2010
The Los Angeles Film School January 2008 - October 2009
Sunrise Senior Living October 2007 - December 2007
AIU LOS ANGELES 2004 - 2007
Comcast January 2005 - June 2006
Northrop Grumman Corporation January 2003 - June 2003
Skills
Public Speaking, Relationship Marketing, Higher Education, Interviews, Program Management, Marketing, Project Planning, Event Planning, Recruiting
Education
American InterContinental University 2004 — 2007
B.B.A, International Business & Management
Comcast April 2005 - Present
Skills
Data Entry, Customer Support, Organizational..., Customer Satisfaction, Customer Retention, Call Centers, Customer Experience, Team Leadership, Conflict Resolution
Education
American InterContinental University
Bachelor of Business Administration (BBA)
Southern New Hampshire University
Echelon Performance, LLC October 2014 - Present
Richardson May 2013 - August 2014
Quantum Learning June 2011 - April 2013
Peloton Learning July 2006 - June 2011
Quantum Learning October 1998 - July 2006
Red Bank Newspaper 1997 - 1998
Comcast December 1994 - April 1997
Skills
Training, Account Management, New Business Development, Pharmaceutical Industry, Selling, Healthcare, Coaching, Business Development, Strategic Planning, Program Management, Performance Management, Management, Strategy, Sales, Budgets, Market Research, Leadership, Cross-functional Team..., Strategic Partnerships
Education
University of Pennsylvania 1990 — 1990
Certificate, Young Entrepreneurs Program (Wharton School of Business)
Temple University 1987 — 1990
Masters, Journalism - Media Management
Albright College 1983 — 1987
BA, English - Spanish
Ediveo, LLC September 2007 - Present
Comcast June 2007 - Present
Skills
Microsoft Office, Final Cut Studio, Adobe Creative Suite, MacBook Pro, Cable Modems, Cable Television, Video Production, Video Editing, Photography, Customer Service, Networking, Customer Experience, Final Cut Pro, Multimedia
Education
American InterContinental University-South Florida 2003 — 2007
Bachelor of Fine Arts (BFA), Graphic Design
Comcast January 2015 - Present
UPS 1985 - 2013
Skills
Onboarding, Administrative..., Executive..., Business Development, Executive Support, Customer Service, Customer Support, Data Warehousing, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Marketing, Records Management, Purchasing, UPS Shipping, Hiring, Event Planning, Recruiting, HRIS, Talent Acquisition, Labor, Crisis Management, Confidentiality, Key Account Management, Payment Systems, Access, Calendars, Travel Arrangements, Social Media, Reports, Ushering, Career Assessment, Presentations, Meeting Planning, Applicant Tracking..., Record Rentention, Shipping, Problem Solving, Employee Recognition, Data Entry, Human Resources, E-verify, Training
Education
American InterContinental University Online 2013 — 2015
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
American InterContinental University 2005 — 2005
Associate of Arts (AA), Business Administration with a concentration in Human Resource Management
TEKsystems January 2013 - Present
Comcast June 2006 - January 2013
Education
Albright College 2009 — 2013
Business Administration and Management, General
Macy's System and Technology January 2012 - Present
Jas Forwarding December 2011 - January 2012
Cbeyond March 2011 - October 2011
Comcast January 2007 - March 2011
Diebold Election Systems May 2006 - December 2006
Skills
SQL, Databases, Technical Support, Java, .NET, C#, Cisco Technologies, HTML, Visual Studio, Linux, Unix Shell Scripting, NetBeans, WebSphere Application..., Websphere, SOAP, Linux Kernel, ADO.NET, Visual Basic, Core Java, HTML + CSS, Cisco, JBoss, JDBC, J2EE, SOA, Ruby on Rails, RubyMine, Jenkins, Chef, Github, Git, Udeploy, Ant
Education
American Intercontinental University 2009 — 2011
Masters Degree, Information Management
Troy University 2007 — 2009
Bachelor's Degree, Computer Science
Central Georgia Technical College 2004 — 2006
Associates Degree, Computer Programming
Northeast high school
Comcast May 2012 - Present
TMNG Global August 2010 - April 2012
Park Avenue Consulting December 2003 - July 2010
IDT TúYo Mobile July 2005 - August 2009
AT&T Local Services & Access Management August 2000 - November 2003
AT&T Local Services & Access Management June 1999 - August 2000
AT&T Business Network Services December 1998 - June 1999
AT&T Local Services & Access Management March 1998 - November 1998
AT&T Local Services December 1997 - February 1998
AT&T Network Connectivity Services November 1994 - November 1997
Skills
Competitive Analysis, Market Analysis, Performance Analysis, Coaching, Telecommunications, Wireless, Vendor Management, Cross-functional Team..., Product Strategy, Product Launch, Call Center, Billing Systems, Program Management, Contract Negotiations, Provisioning, Team Leadership, Operations Management, Service Delivery, Product Development, Business Planning, Managed Services, Network Operations, Team Building, Network Engineering, LTE, RFP, Wireline, Metro Ethernet, Wireless Broadband, Wireless Networking, Mobile Communications, Mobile Technology, Carrier Ethernet, Project Management, Project Delivery, Project Planning, Supplier Evaluation, Supplier Negotiation, Vendor Relationships, Purchasing, MVNO, MVNE, Legal Research, Legal Writing, Regulatory Affairs, Product Management, Competitive Intelligence, Cell Backhaul, Agile Project Management, Lean Management
Education
AT&T Leadership Development Program (LDP) 1996 — 1996
Certificate
Montclair State University 1982 — 1983
ABA Certification
Albright College 1978 — 1982
BA
John P. Stevens High School 1975 — 1978
College Prep
Publix Super Markets August 2014 - Present
Apple April 2013 - June 2014
Walmart September 2012 - January 2013
Lowe's Home Improvement March 2010 - August 2012
Comcast December 2009 - January 2011
Skills
Customer Service, Technical Support, Customer Satisfaction, Cashiering, Retail Sales, Retail, Merchandising, Inventory Control, Visual Merchandising, Inventory Management, Planograms
Education
American InterContinental University 2013 — 2016
Bachelor of Healthcare Management, Healthcare Management
Eagles Landing High School
McCormick & Company August 2015 - Present
T. Rowe Price April 2014 - Present
Universal Community Access Multimedia December 2013 - Present
Jay Buc Design 2006 - Present
Allegis Group May 2010 - January 2013
Clearwire June 2009 - February 2010
Comcast June 2008 - January 2009
Comcast May 2007 - November 2007
Mindzai Multimedia June 2006 - May 2007
Skills
Troubleshooting, ITIL, Customer Service, Service Desk, Computer Repair, Photoshop, After Effects, Illustrator, Video Editing, Photo Editing, Linux, Red Hat Linux, Ubuntu, Mandriva, Fedora, Alcoholic Beverages, Technical Support, Windows 7, Remote Desktop, WordPress, Windows XP, Help Desk Support, CSS, BMC Remedy, Active Directory, Vendor Management, Servers, SharePoint, Microsoft Office, Leadership, Networking
Education
American InterContinental University 2006 — 2007
Anne Arundel Community College 2005 — 2006
Comcast May 2008 - Present
Comcast December 2006 - May 2008
The Ritz-Carlton Hotel Company LLC 2002 - 2006
Skills
Broadband, Telecommunications, Outlook, Wireless, Cross-functional Team..., Training, Customer Service, Event Planning, Event Management, Process Improvement, Cable Television, Business Development, Management, Program Management, Project Management
Education
Albright College
Atlantic Broadband September 2015 - Present
Comcast July 2011 - September 2015
Comcast April 2009 - October 2011
Cingular February 2008 - June 2008
AT&T May 2006 - February 2008
Cingular Wireless December 2000 - May 2006
McKesson Water Products March 1996 - May 1997
W.W. Grainger July 1994 - January 1996
Skills
CRM
Education
Albertus Magnus College
Southern CT State University
Thomas Rausch
Sword of Life Evangelistic Ministries July 1992 - Present
Wal-Mart April 2010 - December 2014
Securitas March 2002 - June 2009
US Navy July 1984 - June 2009
Comcast May 1995 - February 2002
Kelly Services/General Motors July 1995 - February 1996
Skills
Security Clearance, Military, Team Building, Customer Service, Operations Management, Training, Leadership, Team Leadership, Process Scheduler, Employee Relations, DoD, Process Improvement, Inventory Management, Microsoft Office, Policy, Program Management, Management, Human Resources, Security, Software Documentation, Payroll, Surveillance, Social Networking, Physical Security, Command, Logistics, Research, Tactics, New Hire Orientations, Sales Management, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Organizational..., Personnel Management, Coaching, Military Experience, Customer Satisfaction, Leadership Development, Security, Outlook, Recruiting, Navy, Change Management, Analysis, Troubleshooting, Budgets, Time Management
Education
American InterContinental University-Houston 2011 — 2012
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, A
American InterContinental University-Houston 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General, A
Flint Southwestern High 1978 — 1981
Diploma, Liberal Arts and Sciences, General Studies and Humanities
T. H. Krab Lawn Care Services April 2015 - Present
Comcast May 2014 - Present
The Hermit Krab Brand January 2010 - May 2014
Comcast April 2001 - May 2014
Quality Beverage Brands, LLC. January 1998 - February 2001
Skills
Networking, Social Networking, Management, Broadband, Customer Service, Sales, Social Media, VoIP, TCP/IP, Social Media Marketing, Software Installation, Telecommunications, Troubleshooting, Marketing, Customer Experience, Customer Satisfaction, Account Management, Salesforce.com, Team Leadership, Direct Sales, Broadband Networks, CMTS, Network Provisioning, TCP/IP protocols, DQOS, Network Traffic Analysis, Transport Networks, HFC, Lead Generation, Small Engine Repair, Small Business, Ethernet
Education
Jones International University 2002 — 2005
Professional Certifications, Broadband Technology, Customer Service
Alvin Community College
Black Box Network Services/Fairchild Air Force Base May 2011 - September 2011
Comcast January 2011 - May 2011
Level 3 Communications June 2006 - September 2010
Level 3 Communications June 2004 - June 2006
Level 3 Communications August 2000 - June 2004
Skills
Telecommunications, Management
Education
American Intercontinental University 2004 — 2006
Bachelor of Science, Business Administration, Global Management, Human Resources Employee Evaluation and Performance Management Motivation, Produc
Comcast February 2014 - Present
BJ's Wholesale Club May 2012 - February 2014
Target December 2001 - July 2012
Target December 2001 - September 2004
Party City October 1998 - October 2002
Skills
Leadership, Management, Human Resources, Team Building, Payroll, Interviews, Inventory Management, Customer Service, Time Management, Data Entry, Outlook, Training, Hiring, Employee Training, Customer Satisfaction
Education
American InterContinental University 2008 — 2010
Bachelor of Information Technology, Information Technology
Western International University 2005 — 2007
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
DC Concert Ministries January 2013 - April 2013
Comcast July 2000 - May 2010
AT&T Broadband 2000 - 2003
Skills
Video Editing, Production, Video Production, Editing, Graphic Design, Television, Graphics, Final Cut Pro, Video, Photoshop, Illustrator, InDesign, Word, Lighting, Microsoft Office, PowerPoint, Excel, Broadcast, Windows, Customer Service, Event Management, Access, Adobe Creative Suite, Dreamweaver, Premiere, Teaching, Scheduling, Web Design, Non-linear Editing, Public Relations, Digital Media, Voice Over, Microsoft Word, Mac, Camera, Microsoft Excel, DVD Studio Pro, Facebook, Media Production, New Media, Advertising, Blogging, Videography, Post Production, Camera Operating, Process Scheduler, Videographer, Broadcast Television, Social Media Marketing, Entertainment
Education
American InterContinental University 2005 — 2007
Bachelor, Visual Communications
Freelance January 1993 - Present
Entertainment One September 2012 - November 2012
Entertainment One December 2011 - November 2012
Entertainment One April 2012 - September 2012
Stone & Company Entertainment June 2011 - September 2011
Gay Rosenthal Productions January 2011 - April 2011
Go Go Luckey Entertainment July 2010 - December 2010
Comcast April 2009 - June 2009
Scott Sternberg Productions October 2008 - December 2008
Pie Town Productions May 2008 - August 2008
Skills
Avid Media Composer, Final Cut Pro, Reality, Commercials, Documentaries, Narrative
Education
Columbia College Chicago 1989 — 1991
n/a, Film: Editing
Albion College 1986 — 1988
United Way Worldwide April 2014 - Present
VCU Brandcenter January 2010 - Present
BridgeTwoWorlds, LLC January 2012 - Present
Clear Channel Outdoor November 2012 - January 2014
Canoe Ventures January 2009 - May 2012
Comcast 2002 - 2008
Adlink 1998 - 2002
Adlink 1996 - 1998
AirTouch Cellular 1994 - 1996
GTE 1990 - 1994
Skills
Marketing Strategy, Marketing Communications, Product Marketing, Brand Development and..., Corporate Branding, Strategic Communications, Public Relations, Media Relations, Strategic Allliances, Marketing Partnerships, Public Affairs, Corporate Communications, Advertising, Promotions, Advertising Sales, Business Development, Distribution Channel..., Corporate Social..., Privacy Communications, Executive Management, Executive Communications, Corporate Reputation, Consumer Education, Digital Marketing, Market Development, Integrated Marketing..., Brand Development, Marketing Management, Telecommunications, Integrated Marketing, Strategic Partnerships, Direct Marketing, Email Marketing, Event Planning, B2B, Event Management, Public Speaking, Creative Development, Media Planning, Business Strategy, Team Building, Television, Budget Management, Internal Communications, Mobile, Strategy Development, Writing, Entertainment, Sponsorship, Marketing
Education
Annenberg School for Communication, USC 1988 — 1990
M.A., Communications Management
Albright College 1982 — 1986
Bachelor of Arts (B.A.), English
Center for Creative Leadership
Advanced Management, Women's Leadership Program
Comcast March 2015 - Present
Skills
Communication, Organizational..., Business Efficiency, Administration, Hiring, Payroll, Documentation, Event Management, Recruiting, Human Resources, Training, Employee Benefits, Management, Software Documentation, Employee Relations, Budgets, System Administration
Education
University of Phoenix 2011 — 2013
MBA, Business Management
University of Phoenix 2009 — 2011
Bachelor of Science Business, Human Resource Management
Alexandria Technical College 1996 — 1997
Legal Secretary Diploma, Legal Secretary
Cigna February 2014 - Present
Progressive Insurance June 2013 - February 2014
Citi February 2012 - May 2013
Comcast October 2008 - May 2011
Verizon Wireless April 2001 - August 2008
ADT Security Services 1998 - 2000
Skills
Customer Service, Sales, Customer Satisfaction, Call Centers, Leadership, Process Improvement, Account Management, Customer Retention, Microsoft Office, Team Building, Sales Management, Forecasting, Customer Experience, Team Leadership, Insurance, Direct Sales, Coaching, Microsoft Excel, Outlook, Access, Strategic Planning, Inventory Management, Cross Selling, Relationship Management, Accounting, Budgets, Analysis, Credit Cards, Business Process..., Account Reconciliation, Payroll, Performance Management, Project Management, Operations Management, Training, Workforce Planning, Workforce Management, Resource Management
Education
American Intercontinental University 2007 — 2012
BA, Business Administration- Accounting
GENCO September 2014 - Present
Freelance Illustrator, self employed January 2006 - Present
Comcast July 2013 - September 2014
BidTool July 2010 - April 2013
OfficeMax June 2006 - September 2010
Skills
Digital Illustration, Technical Illustration, Drawing, Microsoft Word, Storyboarding, PowerPoint, Wacom Tablet, Adobe Creative Suite, Photoshop, Illustrator, Microsoft Office, Customer Service, Social Media Marketing, InDesign, Graphic Design, Fine Art
Education
College of DuPage 2013 — 2014
HTML & CSS, Computer Programming, Vendor/Product Certification
American Academy of Art 2006 — 2009
Bachelor of Arts (B.A.), Illustration
Ann and Robert H. Lurie Children's Hospital of Chicago September 2013 - Present
Rush University Medical Center June 2009 - October 2013
Comcast March 2008 - June 2009
McDonald's Corporation July 2005 - March 2008
ComEd September 1997 - April 2005
Chicago Board of Education November 1990 - September 1998
Skills
Event Planning, Customer Service, Microsoft Office, Nonprofits, Fundraising, Research, Program Development, Community Outreach, Public Speaking, Strategic Planning, Higher Education, Teaching, Budgets, Team Building, Social Media, Curriculum Development, Inventory Management, Data Entry, Merchandising, Administrative..., Recruiting, Marketing, Non-profits, Leadership, Outlook, Training, Coaching, PowerPoint
Education
American InterContinental University 2012 — 2013
Master of Education (M.Ed.), Educational Leadership and Administration, General
Robert Morris College 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Prairie View A&M University 1981 — 1983
Registered Nursing/Registered Nurse
United Illuminating 2008 - Present
Comcast December 1999 - February 2008
Skills
Process Improvement, Vendor Management, Call Center, Telecommunications, Workforce Management, Business Analysis, Cross-functional Team..., Change Management, Visio, PeopleSoft, Team Building, Project Management, Integration, Technical Support, Call Centers
Education
Albertus Magnus College
Computer and Information Sciences and Support Services
Georgia Aquarium June 2013 - Present
DavenStar Media Group June 2012 - Present
Renaissance Multimedia Group April 2011 - Present
Tennessee Digital Video March 2013 - March 2013
Kiss The Limit Productions August 2012 - August 2012
Steel Born Media Group August 2012 - August 2012
NGA Entertainment June 2011 - June 2011
ECG Productions February 2011 - February 2011
Comcast 2010 - 2011
Skills
Television, Film Production, Copywriting, Research, Media Production, Social Media, Time Management, Marketing, Social Networking, Camera, Leadership, Broadcast Television
Education
American Intercontinental University 2009 — 2010
MBA, Entertainment Management
Central Michigan University 1998 — 2004
Bachelors, Theatre and Interpretive Arts, Broadcast and Cinematic Arts
Monroe High 1994 — 1998
Comcast Personal TrainerThe Spine and Wellness Center Of Exeter$
Skills
Microsoft Office, PowerPoint, Leadership, Public Speaking, Microsoft Word, Process Improvement, Customer Service, Strategic Planning, Haitian Creole, Personal Development, Personal Training, Group Training, Athletic Training, Athlete Development, Athletic Performance, Management
Education
Lincoln University 2010 — 2013
Accounting, Finance
Alvernia University 2009 — 2010
Accounting
PS WebDesigns February 2012 - Present
PS ComputerServices February 2012 - Present
PS GlobalSolutions February 2012 - Present
CJD Global February 2011 - February 2012
Hansen Services January 2010 - February 2011
Southwest Dispatch Center November 2008 - December 2009
Walgreens April 2008 - October 2008
Cingular Wireless August 2006 - January 2007
Comcast February 2005 - February 2006
BellSouth Telecommunications August 2003 - January 2005
Skills
Network Administration, VoIP, Call Center Development, Account Management, Telecommunications, Wireless, Customer Satisfaction, Troubleshooting, Sales, Training, Networking, Customer Service, Advertising, Microsoft Office, Call Centers, Wireless Networking, Data Entry, Management, Software Documentation, Team Building, Call Center
Education
Colorado Technical University 2011 — 2012
Associates of Science, Business Administration
American InterContinental University 2007 — 2009
Associate of Arts, Business Administration, Visual Communications
Community College of the Air Force 1999 — 2001
Basic Military Training
Comcast April 2009 - Present
Skills
Marketing, Call Center, Marketing Strategy, Social Media Marketing, Call Centers, Coaching, Account Management, Cold Calling, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Microsoft Office, Process Improvement, Sales, Sales Process, Salesforce.com, Selling, Strategic Planning, Team Building, Telecommunications
Education
Albertus Magnus College 2009 — 2011
MBA
Central Connecticut State University 2001 — 2005
BA, Communications
H&R Block August 2012 - Present
Toys R Us October 2010 - August 2012
Borders Stores, Inc March 2009 - October 2010
Circuit City Stores, Inc January 2006 - March 2009
Best Buy Co., Inc July 2002 - January 2006
Circuit City Stores, Inc October 1999 - July 2002
Circuit City Stores, Inc July 1998 - October 1999
Comcast 1996 - 1997
Skills
Training, Store Management, Loss Prevention, Merchandising, Retail, Multi-unit, Visual Merchandising, Inventory Management, Big Box, Profit, Driving Results, Inventory Control, Store Operations, Shrinkage
Education
Wayne State University 1995 — 1997
MBA, Marketing and Human Resources
Alma College 1991 — 1995
Bachelor of Arts, Business Administration and Political Science
EDMC April 2014 - March 2015
1NW Contact December 2013 - January 2014
The TLC Shop January 2012 - October 2013
Comcast November 2009 - January 2012
Chicago Slaughter February 2011 - June 2011
Cardean Learning Group June 2009 - October 2009
Life Time Fitness October 2008 - June 2009
Xsport Fitness July 2008 - September 2008
Career Education Corporation September 2006 - May 2008
Career Education Corporation April 2004 - August 2006
Skills
Training, Sales, Sales Management, Enrollment Management, Management, Sales Process, Policy, Customer Service, Employee Training, Lead Generation, Leadership, Instructional Design, Admissions, Time Management, Market Research, Change Management, Microsoft Excel, Public Speaking, Quality Assurance, Leadership Development, Coaching, Telecommunications, Supervising, Recruiting, Staff Development, Higher Education, Team Building, Adult Education, Customer Retention
Education
American InterContinental University 2004 — 2005
MBA, Human Resource Management
Washington & Jefferson College 1998 — 2002
Bachelor of Arts (B.A.), Business / Psychology, 3.4 GPA
Comcast August 2011 - Present
Skills
Microsoft Office, Sales, Customer Service, Leadership, Microsoft Word, PowerPoint, Time Management, Teamwork, Microsoft Excel
Education
Alfred University 2006 — 2010
Bachelor's, Psychology
Frontier Communications July 2011 - Present
ACC Business July 2009 - June 2011
Comcast June 2005 - April 2009
2005 - 2009 Comcast June 2005 - April 2009
Comcast January 2001 - January 2005
Echostar Communications January 2000 - January 2001
Hilton Reservations Worldwide May 1998 - October 1999
Skills
Network Administration, Troubleshooting, Team Leadership, Account Management, VMware, Visio, Sales, Windows, Call Center, T1, Network Security, Software Installation, Customer Service, Broadband, Telephony, WAN, VoIP, Wireless Networking, Telecommunications, DNS, Networking, Computer Network..., Disaster Recovery, Citrix, VPN, Unix, Software Documentation, IP, Network Design, Process Improvement, Vendor Management, Integration, Ethernet, Project Management, Wireless, Hardware, Switches, LAN-WAN, Team Building, Leadership, Customer Satisfaction, MPLS, Provisioning, Microsoft Office, Avaya, Cabling, Call Centers, Cisco Technologies, Data Center, Managed Services
Education
Alfred State College - SUNY College of Technology 1997 — 1998
Corning Community College 1996 — 1997
Campbell-Savona Central School District 1984 — 1996
Mansfield University
Journalism, Public Speaking
Comcast 2014 - Present
McCormick 2011 - 2014
Best Buy 2010 - 2011
Dell 2006 - 2010
WWL Vehicle Services 2004 - 2006
Toyota 2002 - 2004
AT&T Wireless 1996 - 2002
Skills
Employee Relations, Talent Management, Succession Planning, Personnel Management, Human Resources, Organizational..., Program Management, Leadership, Benefits Administration, Management, Policy, Labor Relations, Operations Management, Staff Development, Payroll, Workforce Planning, Performance Management, Talent Acquisition
Education
Alcorn State University
Bachelor’s Degree
Mississippi College
MBA
Herzing University Online April 2009 - Present
American InterContinental University 2007 - 2009
Comcast November 1997 - January 2005
Skills
Leadership, Customer Service, Staff Development, Resume Writing, Admissions, Leadership Development, Adult Education, CampusVue, Higher Education, Training, Instructional Design, Career Counseling, Performance Management, College Recruiting, Social Networking, Student Affairs, Student Financial Aid, Student Recruiting, Enrollment Management, Coaching, Student Engagement, Academic Administration, Conflict Resolution, Interviews, Campus, Retaining Customers, Employee Training, Distance Learning, E-Learning, PowerPoint, Academic Advising, Student Development, Public Speaking, Higher Education..., Curriculum Design, Career Development
Education
American InterContinental University 2006 — 2007
Associates, Business
Robert Morris College 2005 — 2006
Business, Management, Marketing, and Related Support Services
Compass Worship Center January 2012 - Present
Comcast June 2007 - Present
Skills
Management, Marketing, Team Building, Sales, Public Speaking, Leadership, Project Management
Education
Altamaha Technical College 2000 — 2003
Small Business Administration/Management
Comcast April 2014 - Present
Comcast April 2013 - April 2014
City of Philadelphia January 2012 - April 2013
City of Philadelphia February 2011 - January 2012
City of Philadelphia August 2009 - February 2011
Gap International July 2004 - August 2009
Skills
Leadership, Strategic Planning, Business Strategy, Digital Communication..., Program Management, Management Consulting, Project Management, Strategy, Consulting, Creative Direction, Organizational..., Cross-functional Team..., Business Development, Corporate Communications, Digital Communication, Breakthrough Thinking, Strategic Partnerships, Analysis, Market Research
Education
Thunderbird School of Global Management 2008 — 2009
Global MBA, Global Management
Albright College 2000 — 2004
BA, International Business
T.U.C Trucking September 2014 - Present
Transport January 2014 - Present
The Unbeatable Connection LLC January 2010 - December 2014
Comcast June 2006 - December 2009
Trans Cargo Logistics January 1997 - January 2005
Dominion oil and Gas 2004 - 2005
Skills
Recruiting, Human Resources, Screening, Sourcing, Talent Acquisition, Negotiation, Logistics, Employee Relations, Acess, Microsoft Excel, Operating Budgets, Payroll, Consulting, Customer Satisfaction, Customer Service, Customer Retention, SAP, Strategic Planning, Problem Solving, Project Planning, Access, Accounts Receivable, Accounts Payable, Account Reconciliation, Management, MS Project, Project Management, DOT regulations, Supply Chain Logistics, logistics planning, Materials Management, Hazardous Materials..., Supply Chain Management, Budgets, Process Improvement, Training, Military Logistics, Employee Training, Transportation, New Hire Orientations, Time Management, Program Management, Policy, Interviews, Business Development, Team Building, Software Documentation, Warehousing, Leadership, Change Management
Education
American InterContinental University 2009 — 2011
B.A, Human Resources
Texas Southern University 2002 — 2004
MBA, Business Management
Texas Southern University
M.B.A; B.B.A; B.B.A; M.B.A, Business Management; Management; Human Resources; Human Resources
Comcast June 2015 - Present
MACH37 Cyber Accelerator October 2014 - Present
Visa October 2011 - May 2015
Los Alamos National Laboratory October 2009 - October 2011
Los Alamos National Laboratory May 2009 - October 2009
Los Alamos National Laboratory January 2006 - May 2009
Los Alamos National Laboratory January 2005 - January 2006
Los Alamos National Laboratory October 2002 - January 2005
Skills
Information Security, Penetration Testing, Computer Security, Integration, Enterprise Architecture, Security, Program Management, Unix, Distributed Systems, Information Technology, Training, Strategic Planning, Forecasting, Research, Process Improvement, High Performance..., Leadership, Change Management, Linux, Strategy, Enterprise Software, CISSP, Management, Network Security, Project Planning, System Administration, Computer Science, Programming, Risk Assessment, Perl, Data Analysis, IT Strategy, Cryptography, Windows, System Architecture, Vulnerability Assessment, Cross-functional Team..., IT Management, Analysis, Business Strategy, Information Assurance, Computer Forensics
Education
The University of New Mexico - Robert O. Anderson School of Management 2010 — 2016
Master of Business Administration, Business Administration, Cumulative GPA: 4.0
The University of New Mexico 2006 — 2007
Master of Science, Computer Science, Cumulative GPA: 3.5
Allegheny College 1998 — 2002
Bachelor of Science, Computer Science, Cumulative GPA: 3.5
FEMA August 2011 - Present
US Department of Homeland Security December 2008 - August 2011
Ridgeview Internal Medicine May 2005 - November 2008
Comcast August 2004 - December 2004
Skills
Administrative Support, Office Equipment, Spreadsheets, Travel Logistics, Budgetary, Written & Oral..., Medical Billing, Medical Terminology, Medical Coding, Deposits, Customer Service, Customer Satisfaction, Appointment Scheduling, Meeting Planning, Cashiers, Data Analysis, SharePoint, Emergency Management, Records Management, Office Administration, Travel Arrangements, Federal Government, Outlook, Microsoft Publisher, Medical Records, Emergency Services, Microsoft Office 2007, Clerical Skills, Confidentiality, Administrative..., Policy, Training, File Management, Fax, Program Management, Calendars, Office Management, NIMS, Executive Support, Internet Explorer, Readiness, Travel Planning, Microsoft Word, Exercises, PowerPoint, Preparedness, Organization, Interagency Coordination, Homeland Security, Administrative...
Education
American InterContinental University 2008 — 2009
AABA, Healthcare Management
Haywood Community College 2003 — 2003
General Studies
Western Carolina University 2002 — 2003
General Studies
Georgia State University March 2013 - Present
Capella University March 2010 - March 2013
Comcast February 2009 - March 2010
AT&T Wireless August 2006 - November 2008
Skills
Technical Writing, Technical Support, Customer Service, Customer Experience, Troubleshooting, Windows 7, Software Installation, Microsoft Office, Networking, Computer Hardware, Call Center, PeopleSoft, Windows XP, Computer Graphics, Java, Adobe Creative Suite, Technical Documentation, Technical Training, Technical Communication, SQL, HTML, XP, TCP/IP, E-Learning, Software Documentation, PeopleSoft CRM, Image Manipulation, Image Capture, Training
Education
American InterContinental University 2005 — 2007
BA, Visual Communication/Digital Design
The Art Institutes International-Minnesota 2001 — 2003
University of Minnesota-Twin Cities 1998 — 2000
Arlington Senior High 1996 — 1998
Kelly Services/Nissan April 2015 - Present
Comcast September 2012 - Present
Comcast February 2011 - August 2011
AT&T/ Bellsouth April 2008 - February 2011
Logan's Roadhouse August 2007 - December 2008
GCM Visteon/Nissan September 2003 - July 2007
Cottage Grove Nursing Home July 2001 - September 2003
MS State Hospital July 2000 - May 2001
Target June 2000 - September 2000
Skills
Customer Service, Customer Experience, Customer Satisfaction, Call Center, Call Control, Healthcare, Nursing Homes, Nursing Care, Management, Clerical Work, Clerical Skills, Typing, Filing, Phone Etiquette, Answering Telephones, Placing Orders, Time Management, Internet Troubleshooting, Telephone Skills
Education
Jackson State University 2014 — 2016
Bachelor's Degree, Health/Health Care Administration/Management
Holmes Community College 2011 — 2012
Associate of Arts (A.A.), General Studies
Alcorn State University 1998 — 2000
Lanier High School 1994 — 1998
Diploma, General Studies
Braids and more by Quinn January 1999 - Present
Freelance work August 2012 - August 2012
Comcast May 2011 - March 2012
Mary Kay Inc. March 2011 - February 2012
Access Media 3 November 2008 - September 2010
Skills
Microsoft Excel, PowerPoint, Troubleshooting, Networking, Call Center, Technical Support, Customer Service, Computer Hardware, Customer Satisfaction, Software Installation, Telecommunications, Windows Vista, Windows 7, Windows, Microsoft Office, Outlook, Help Desk Support, Makeup Artistry, Hairbraiding, Social Networking, Nail Care, Skin Care, Hair Cutting, Hair Extensions, Eyelash Extensions, Hair weaving, Meticulous eye for..., Makeovers, Pedicures, Tier 2, Cisco Technologies, Call Centers, Wireless, Training, Beauty Industry, Leadership, VoIP, WAN
Education
Empire beauty school 2012 — 2014
Cosmetology diploma & license, Cosmetology, Barber/Styling, nails, skin amd makeup
American InterContinental University
bachelors, network administration
The Jefferson Hotel,Washington DC September 2014 - Present
omni shoreham hotel March 2011 - Present
A.E.I.O.U group llc February 2007 - October 2010
Comcast September 2008 - August 2009
Skills
Sales Management, Microsoft Office, Customer Service, Budgets, Account Management, Problem Solving, Micros, Open Table, Epitome, Employee Relations, Hospitality, Outlook
Education
Allen University 2006 — 2007
Prince George's Community College
Associate of Arts (AA)
The B.O.B. April 2013 - Present
Comcast April 2013 - May 2015
AVI Foodsystems July 2012 - April 2013
Black Ops Paintball January 2012 - June 2012
US Army March 2009 - June 2012
Comcast April 2007 - September 2008
Skills
Customer Satisfaction, Customer Support, Team Leadership, Fitness Training, Cable Broadband, Customer Service, Customer Oriented, Customer Engagement, Cable Television, Cable Networks, Digital Cable, Computer Animation, Game Art, Combat Lifesaver, Hand Tools, VoIP, Telephony, Internet Services, CCTV, Troubleshooting, Security, Team Building, Leadership, Public Speaking
Education
Grand Valley State University 2015 — 2018
Biology, General
Full Sail University 2013 — 2015
Bachelor of Applied Science (BASc), Game and Interactive Media Design
Alma College 2005 — 2005
Computer Science
Grand Rapids Community College 2005 — 2007
Business Administration and Management, General
Arvada Chamber of Commerce June 2015 - Present
KPI Guy January 2015 - Present
TeleManagement Forum May 2010 - Present
University of Denver September 2012 - February 2015
Cliintel 2005 - 2015
Comcast 2008 - 2010
Charter Communications 2007 - 2008
Time Warner Cable 2006 - 2008
CONVERGYS - Denver 2005 - 2008
RSC Equipment Rental July 1998 - July 2000
Skills
Business Intelligence, Databases, Business Process..., Program Management, Telecommunications, Software Project..., Analytics, Analysis, Project Management, Business Strategy, Software Development, IT Strategy, Sales, SaaS, Enterprise Software
Education
Albion College 1978 — 1982
BS Management, Information Technology
Verizon Wireless 2013 - Present
Twin Cities North Chamber of Commerce August 2010 - Present
Nano Legacy December 2008 - Present
Comcast August 2011 - 2013
TDS Metrocom August 2010 - August 2011
Sprint 2002 - 2010
Best Buy 1997 - 2002
White Bear Racquet & Swim 1993 - 1997
Skills
New Business Development, Telecommunications, Retail, Sales Management, Account Management, Solution Selling, Sales, Direct Sales, Customer Retention, VoIP, Leadership, Management, Marketing, Team Leadership, Strategic Partnerships, Customer Satisfaction, Sales Operations, Strategic Planning, Enterprise Software, Selling, B2B, Networking
Education
American InterContinental University 2005 — 2008
Associate of Arts and Sciences (AAS), Business Management
White Bear Lake Area H.S. 1989 — 1993
EarthLink Business January 2014 - Present
Richardson and Stout Financial April 2012 - Present
Alfred State College August 2011 - January 2014
ACES Alfred State College July 2008 - August 2011
Comcast July 2006 - July 2008
Parsons Brinckerhoff November 2005 - July 2006
Skills
Network Administration, Cisco Technologies, Troubleshooting, Networking, Cisco IOS, Windows 7, Windows, Network Security, Active Directory, VMware ESX, Technical Support, Cisco Routers, Software Installation, Computer Security, Switches, Cisco Switches, Mitel, Telecommunications, Network Design, Windows Server, VoIP, DHCP, Help Desk Support, Server Administration, Nortel, Adtran, Cisco Security, VMware, VMware Workstation, Cisco Nexus, TCP/IP, Computer Hardware, Cabling, Windows XP, Routers, Firewalls, DNS, Ubuntu, Cisco Routing &..., Spanning Tree, HTML, CSS, Fedora, Operating Systems, Mitel 3300, Palo Alto Next Gen..., Sonicwall, vCenter Server, Fortinet, Juniper
Education
Alfred State College - SUNY College of Technology 2011 — 2013
Associate of Applied Sciences (A.A.S), Computer and Information Systems
U.S. Bank March 2012 - Present
Aerospostale January 2006 - November 2011
Financial Destination Inc. September 2010 - June 2011
Sports Basement September 2008 - September 2010
ACN January 2008 - December 2008
Comcast August 2007 - May 2008
Elephant Pharmacy December 2006 - September 2007
Skills
Customer Service, Marketing, Social Networking, Social Media, Sales, Retail, Team Building, Leadership, Management, Event Planning, Social Media Marketing, Marketing Strategy, Strategic Planning, Time Management, Team Leadership, Microsoft Excel, Public Speaking
Education
American InterContinental University 2011 — 2013
BBA, HR Management and General Management
Diablo Valley College General Education (Some College) 2006 — 2007
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
wbt-arts January 2007 - Present
University of Alaska Anchorage January 2012 - June 2015
Mike's Camera 2006 - 2009
Comcast 2004 - 2005
New Frontier Media 2002 - 2004
Borders Books & Music 1999 - 2001
KBDI TV 12 1984 - 1991
Skills
Video Editing, Digital Video, Photography, Video Production, Video, Photoshop, Adobe Creative Suite, Blogging, Broadcast, Digital Photography, Film Production, HD Video, Illustrator, InDesign, Media Production, Premiere, Instructional Design, Theatrical Marketing
Education
Full Sail University 2010 — 2011
MS, Educational Media Design and Technology
American InterContinental University 2007 — 2009
BFA, Visual Communications
Art Institute of Colorado 1997 — 1999
AAS, Multimedia
Staff Zone August 2015 - Present
Labor SMART, Inc November 2014 - August 2015
Comcast January 2012 - May 2013
C.V.S October 2010 - November 2011
Spherion January 2008 - February 2009
American Red Cross, Blood Services July 2000 - July 2007
Skills
Vocalist, Gospel Music, Church Music, Solo Performance, Writing, Training, Employee Training, Customer Service, Leadership, Onboarding, New Hire Orientations, Applicant Tracking..., Teaching, Editing, Public Speaking, Motivational Speaking, Cable Modems, Customer Satisfaction, Recording, Broadband, Team Building, Call Center, Provisioning, Problem Analysis, Call Centers, Human Resources, Management, Microsoft Office, Studio Recording, Telephony, Problem Solving, Escalation Resolution, Staffing Services, Job Coaching, Interviews, Social Networking, Vocal Coaching, Preaching, Proofreading, Voiceovers, Voice Lessons, Financial Audits, Quality Auditing, Hospitality, Lifestyle Coaching
Education
American InterContinental University 2011 — 2015
Human Resources Management and Services
Westside high 1988 — 1992
Comcast December 2010 - Present
Johnston McLamb April 2010 - December 2010
AOL October 1998 - January 2010
trib.com July 1996 - August 1998
Skills
Scrum, Leadership Development, Troubleshooting, Analysis, Cloud Applications, Capacity Planning, VM-based Cloud (Steel..., Legacy Modernization, Elastic Cloud..., IT Operations, Project Management, Platform Services, Vendor Management, Integration, Agile Methodologies, Enterprise Architecture, Open Source, Cloud Computing IaaS
Education
American InterContinental University 2002 — 2004
Bachelor of Science (B.S.)
Casper Community College 1996 — 1998
Comcast September 2001 - Present
Knight Ridder Digital 2000 - 2001
Courier-Post 1998 - 2000
Skills
Telecommunications, Wireless, VoIP, Program Management, Vendor Management, Product Management, Integration, Call Center, IP, Management, SDLC, Broadband, Enterprise Architecture, Unix, Agile Methodologies, Cross-functional Team...
Education
University of Pennsylvania 2005 — 2008
MSE, Technology Management (EMTM)
Albright College 1994 — 1998
BA, English-Communications
Comcast July 2014 - Present
Comcast July 2012 - July 2014
Comcast March 2011 - July 2012
Comcast May 2007 - March 2011
L-3 Communications October 2006 - May 2007
Easylink Services May 1997 - October 2006
Skills
Unix, Telecommunications, TCP/IP, Integration, Linux, Cloud Computing, Data Center, Cisco Technologies, Troubleshooting, Testing, Requirements Analysis, Network Security, ITIL, VoIP, Security, Windows, Solution Architecture, Solaris, Ethernet, IP, Broadband, Perl, Python, Management, Agile Methodologies, Software Development, System Deployment, Network Design, Networking, Operating Systems, System Architecture, Virtualization, Network Architecture
Education
American InterContinental University 2001 — 2003
Computer Science, Computer Science
New Jersey Institute of Technology 1999 — 2000
Computer Science
University of Rhode Island 1996 — 1998
Computer Science
Comcast August 2012 - May 2014
Comcast November 2000 - August 2012
Skills
VoIP, Workforce Management, Avaya, Telecommunications, Switches, Provisioning, T1, Team Leadership, Networking, Cross-functional Team..., Leadership, Cabling, Service Delivery, Unified Communications, Call Center, Team Building, Routers, Troubleshooting, Vendor Management, Broadband, Telephony, Process Improvement, Wireless, Visio, TCP/IP, IP, Computer Network..., Ethernet, System Deployment, LAN-WAN, SIP, Cable Television, MPLS, Network Engineering, Fiber Optics, Internet Services, Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Management, Integration, Managed Services, Customer Retention, Project Management, Training
Education
University of Alaska Fairbanks 1994 — 1998
Allan Hancock College 1992 — 1994
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Comcast March 2013 - Present
Comcast October 2004 - Present
Comcast Cable Communications September 2001 - 2003
SAI Marketing October 1993 - August 1999
Education
Albright College
Bachelor of Science (BS), Business
Upper Moreland High School
Rackwise, Inc. October 2010 - December 2013
Computer Research, Inc. 2007 - 2010
Comcast 2007 - 2007
Automic Software / UC4 Software, Inc, 2005 - 2007
PoliVec, Inc. 2003 - 2005
Elagent Corp. 2001 - 2002
Global Commerce Systems, Inc. 1999 - 2001
Skills
SaaS, Enterprise Software, Professional Services, Pre-sales, Data Center, Enterprise Architecture, Cloud Computing, IT Service Management, Infrastructure, Infrastructure..., IT Infrastructure..., IT Infrastructure Design, Managing IT..., IT Cost Optimization, Global Infrastructure..., Infrastructure..., Colo, IT Strategy, IT Management, IT Operations, IT Operations Management, Strategic IT Management, Strategic Use Of..., Strategic Technology..., IT Performance..., Rackwise, Customer Support, Training, Technical Training, Microsoft Office, Microsoft Excel, Visio, PowerPoint, Microsoft SQL Server, Databases, Oracle, Security, Solaris
Education
Allegheny College
Bachelor's degree, Psychology
Fox Sports July 2013 - Present
NBCUniversal, Inc. January 2011 - December 2012
Comcast April 2009 - December 2012
The Beverly Hills Hotel September 1998 - October 2011
Glendale studios 2003 - 2011
ReelzChannel September 2006 - March 2009
Jim Rome is Burning May 2002 - February 2005
American Dreams for NBC 2003 - 2004
Skills
Production, Television Production, Television, Entertainment, Broadcast, Acting, Commercials, Microsoft Office, Word, Film, Video Production, Teleprompter, Reality, Screenwriting, Microsoft Word, Video, Pre-production, Voice Over, Film Production, Feature Films, Directing, HD Video, Post Production, Avid, Producing, Short Films, Camera, Independent Film, Voice Acting, Theatre, Final Draft, Music Videos, Documentaries, Casting, Drama, Broadcast Television, Dvd, Media Production, Avid Media Composer, Final Cut Pro, DVD Studio Pro, DVD
Education
American Academy of Dramatic Arts 1989 — 1991
Associates Degree, Acting
Colorado State University
General studies. Focused on philosophy and acting, Studied Theater
Comcast Cable Atlanta Region April 2008 - Present
Comcast February 2000 - Present
Comcast March 2003 - April 2004
Skills
Forecasting, Leadership, Telecommunications, Training, Troubleshooting, Vendor Management, VoIP
Education
American InterContinental University 2005 — 2006
Master of Business Administration, Management
American InterContinental University 2002 — 2004
BS, Information Technology
Comcast Business November 2011 - Present
lia sophia Independent Advisor June 2001 - November 2014
Comcast October 2005 - December 2009
Comcast April 2004 - November 2005
Comcast October 2002 - April 2004
Skills
Project Management, Event Planning, Event Management, Microsoft Excel, MS Project, Salesforce.com, Workbench, Networking, Customer Service, Management, Leadership, Sales, Account Management, Budgets, Business Objects, Customer Satisfaction, Direct Sales, Marketing
Education
Eastern Michigan University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Biology Pre-Med
American InterContinental University 2002 — 2004
Master of Business Administration (M.B.A.), Technology Management
Tennessee State University 1997 — 2002
Bachelor of Science (BS), Computer Science
Comcast March 2013 - Present
Comcast October 2007 - March 2013
BG Cookies & Yogurt, Inc. January 2002 - August 2011
Skills
Call Center, Customer Retention, Customer Experience, Customer Satisfaction, Broadband, Team Building, Cross-functional Team..., Team Leadership, Process Improvement, Coaching, Customer Service, Call Center Development, Call Centers, VoIP, Telecommunications, Salesforce.com, Troubleshooting, Sales Operations, Telephony, Forecasting, Account Management
Education
Saint Joseph's University - Erivan K. Haub School of Business 2011 — 2014
Master of Business Administration (MBA)
Albion College 1992 — 1996
BA, Spanish
Cantex Continuing Care Network June 2015 - Present
Comcast February 2011 - Present
Joyful Noize Productions 1991 - Present
Comcast Cable 2010 - June 2015
The Clerk of the Circuit Court of Cook County 1990 - 1999
Skills
Broadband, Social Media, Telecommunications, Troubleshooting, VoIP, Microsoft Office, Salesforce.com, Social Networking, Team Leadership, Direct Sales, Account Management, Computer Hardware, Networking, Strategic Partnerships, Software Documentation, Technical Support, Customer Retention, Leadership, Training, Time Management, Sales, Sales Presentations, Sales Operations, Security, Marketing, Employee Training, Cables, Software Installation, Pro Tools, LAN-WAN, Computer Maintenance, Audio Editing, Performing, Sound, VOD, Video, Cable Television, Administration, Internet Services, Singing, Event Management, Public Speaking, Customer Service, Event Planning, Public Relations
Education
Colorado Technical University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Human Services
Curie Metropolitan Perfoming Arts 1985 — 1989
General Studies, General Studies
American InterContinental University
Criminal Justice, Case Management
Comcast March 2010 - Present
Comcast September 2006 - March 2010
Exelon January 1996 - September 2006
KPMG January 1985 - January 1989
Skills
SEC filings, Hyperion Enterprise, Variance Analysis, PeopleSoft, Internal Controls, Financial Accounting, Auditing, Sarbanes-Oxley Act, Sarbanes-Oxley, Accounting, GAAP, Account Reconciliation, Financial Reporting, General Ledger, Internal Audit, Financial Analysis, Forecasting, CPA, Essbase, US GAAP, Revenue Recognition, Managerial Finance, Consolidation, Financial Modeling, SEC Filings, Hyperion
Education
Towson University 1977 — 1980
Bachelor of Science (B.S.), Accounting
Albright College 1975 — 1977
Nursing
Grand River Canoe Livery April 2001 - Present
PA Army National Guard May 2006 - November 2011
Comcast August 2008 - January 2011
TechUSA @ Comcast Business Services August 2007 - July 2008
Diversified Software Systems, Inc August 2000 - June 2005
PFPC April 1998 - August 2000
Homestead Hyundai-Subaru / Archie Cochrane Ford, Billings, MT May 1996 - April 1998
WyoBen, Inc January 1994 - May 1994
Foster Wheeler April 1990 - November 1991
Skills
Operating Systems, XP, Windows Server, Troubleshooting, System Administration, ITIL, Data Center, SQL, VMware, Switches, Wireless Networking, TCP/IP, Microsoft SQL Server, JavaScript, Disaster Recovery, Testing, Linux, Routers, Cisco Technologies, Software Documentation, Firewalls, HTML, Databases, Software Development, Telecommunications, Management, Network Administration, Networking
Education
American InterContinental University 2004 — 2005
Information Technology
XPO Logistics, Inc. November 2014 - Present
Waypoint December 2010 - Present
Peak 10 July 2010 - December 2010
Peak 10 August 2009 - July 2010
TIAA-CREF January 2009 - August 2009
Honda Manufacturing Of Alabama July 2004 - November 2008
Comcast August 2003 - July 2004
Teligent January 2000 - August 2003
US Army November 1990 - January 2000
Skills
VMware, Cisco Technologies, Active Directory, VoIP, Microsoft Exchange, Cisco Call Manager, Technical Support, DNS, DHCP, Avaya, Fiber Optics, Data Center, Troubleshooting, VPN, Windows Server, Virtualization, Windows, Switches, Servers, Security, VMware ESX, Networking
Education
American InterContinental University 2001 — 2003
BA, International Business
Electrolux February 2011 - June 2015
Time Warner Cable September 2009 - February 2011
Comcast Cable December 2006 - October 2008
Comcast Cable August 2005 - December 2006
Comcast April 1999 - August 2005
Skills
Call Center, Customer Service, Process Improvement, Workforce Management, Avaya, Performance Management, Operations Management, Telecommunications, Forecasting, Troubleshooting, Billing, Customer Relations, Coaching, Change Management, Supervisory Skills, Metrics, Scheduling, Problem Solving, Cross-functional Team..., Outlook, Strategic Planning, Customer Focus, Continuous Improvement, Lotus Notes, Visio, Access, Team Building, Call Centers, Customer Experience, Customer Satisfaction, Leadership, Management, Program Management, Project Management
Education
American InterContinental University 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
American InterContinental University
Bachelor of Science, Business Management
State of Michigan - Department of Human Services September 2012 - Present
State of Michigan - Department of Human Services September 2011 - September 2012
Comcast Cable August 2010 - February 2011
Comcast June 2008 - December 2009
Comcast University May 2003 - June 2008
Comcast Cable September 2001 - May 2003
Comcast Cable November 2000 - September 2001
Financial Information Systems January 2000 - November 2000
Skills
Microsoft Office, Leadership, Human Resources, Training, Microsoft Excel, Recruiting, Process Improvement, Customer Service, Telecommunications, Call Centers, Interviews, Data Entry, Time Management, Performance Management, Analysis, Management, Employee Relations, Event Planning, Resume Writing, Coaching, Team Building, Organizational..., Customer Satisfaction, Leadership Development, Team Leadership, Customer Retention, Program Management, Administration, Conflict Resolution, Employee Training
Education
American InterContinental University 2006 — 2008
BBA, Business Admin/Organizational Psychology and Development
Cash Connection March 2010 - Present
Comcast October 2009 - January 2010
Cantina Laredo April 2008 - October 2009
Skills
Administrative..., Customer Service, Microsoft Excel, Microsoft Office, Event Planning, Microsoft Word, PowerPoint, Data Entry, Office Management, Time Management, Event Management, Office Administration, Social Media, Teamwork, Invoicing
Education
River Road High School 1983 — 1987
High School Diploma
Amarillo College
General Motors September 2015 - Present
Johnson Controls April 2012 - August 2015
Arvin Meritor April 2007 - April 2012
ArvinMeritor June 2007 - December 2009
Comcast September 2001 - June 2007
Follmer Rudzewicz Advisors, Inc. June 1998 - May 2001
Skills
Analysis, Automotive, Budgets, Continuous Improvement, Cross-functional Team..., Customer Service, Finance, Financial Reporting, Financial Analysis, Forecasting, Manufacturing, Process Improvement, Six Sigma
Education
Walsh College 2004 — 2006
Master of Business Administration (M.B.A.), Finance Focus, 3.6/4.0, Cum Laude
Albion College 1993 — 1998
Bachelor’s Degree, Economics & Management, 3.4/4.0, Cum Laude
Brother Rice H.S. 1990 — 1994
High School, 3.7
wepling.com 2003 - Present
Comcast May 2010 - June 2010
Portland Development Commission August 2007 - March 2008
Information Technology Institute (ITI) 2000 - 2002
Skills
SharePoint, Web Analytics, Web Development, CSS, JavaScript, Web Content, HTML, Content Development, Content Management, Web Design, HTML 5, jQuery
Education
American InterContinental University 1997 — 1998
M.I.T., Information Technology
Comcast Cable June 2010 - Present
Comcast April 2008 - June 2010
Skills
Telecommunications, VoIP, Broadband, IP, Wireless, Telephony, Ethernet, DOCSIS, Metro Ethernet, Call Center, Fiber Optics, Call Centers
Education
American InterContinental University
Bachelor's degree, Computer Programming, Specific Applications
Comcast Cable April 2014 - Present
Comcast Cable March 2008 - 2014
Comcast November 2004 - March 2008
United States Marine Corps September 1998 - September 2003
Skills
Telephony, Troubleshooting, DOCSIS, Telecommunications, Ethernet, Network Design, Cabling, Networking, VoIP, IP, Wireless, Fiber Optics, Broadband, Computer Network..., TCP/IP
Education
American InterContinental University 2014 — 2016
Bachelor of Business Administration (B.B.A.)
Mount Anthony Union High School 1994 — 1998
Comcast June 2014 - Present
Samsung Telecommunications America April 2014 - June 2014
Verizon Wireless July 1996 - January 2014
Stew Leonard's January 1991 - July 1996
Skills
Direct Sales, Wireless, Telecommunications, Solution Selling, Customer Retention, Cellular Communications, Account Management, Sales Operations, Mobile Devices, Sales, Team Leadership, Cold Calling, M2M, B2B, Call Centers, Unified Communications, Mobile Technology, Sales Management, Customer Satisfaction, Strategic Partnerships, Business Planning, CRM, Business Development, New Business Development
Education
Albertus Magnus College
Bachelor of Science (B.S.), Business Administration and Management, General
Comcast ConductorBNSF RailwayDecember 2004 - February 2008
Education
Alcorn State University 1980 — 1983
Computer Science
Percy L Julian HS
Comcast June 2008 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media, Management, Marketing, Marketing Strategy
Education
American InterContinental University 2004 — 2004
Associate's degree, Business Administration and Management, General
DeVry University
P.R.E.P. Inc. January 2013 - Present
New Birth Church of Christ D.O.C. February 2009 - Present
Comcast Cable February 2009 - September 2012
Comcast January 2004 - January 2009
Comcast January 1997 - January 2004
Storer Cable January 1992 - January 1994
Skills
Management, Telecommunications, Call Center, Customer Service, Cross-functional Team..., Call Centers, Customer Retention, Team Building, Leadership, Customer Satisfaction, Coaching, Customer Experience, Nonprofits, Leadership Development, Team Leadership, Time Management, Strategic Planning, Public Speaking, Training, Program Management, Account Management, Process Improvement
Education
Albertus Magnus College 2006 — 2008
Associate of Arts (AA), Business Administration and Management, General, 3.7
Delta Dental February 2011 - Present
Comcast July 2010 - January 2011
1iX January 2005 - July 2010
JPMorgan Chase August 2004 - December 2004
LAN Associates February 2003 - June 2003
Dade County Public Schools March 2002 - February 2003
Computer and Consultants International October 2000 - March 2002
Skills
Cisco Technologies, Cisco Certified, Network Security, Cisco VoIP, Riverbed, F5 BigIP, Microsoft Technologies, Microsoft Certified..., Active Directory
Education
American InterContinental University 2007 — 2010
Bachelor, Information Technology
Comcast July 2014 - Present
Ransome CAT August 2012 - April 2015
The Sports Fan Base Network August 2012 - March 2014
ARAMARK Albright College June 2010 - April 2012
Albright College Bookstore (Barns & Nobles College Bookstore) September 2009 - October 2010
Basic Fun, a division of the Good Stuff Company, LLC June 2006 - August 2008
Huntwood Entertainment Inc. April 2003 - August 2008
Skills
Live Sound, Biology, Audio Engineering, Chemistry, Data Analysis, Customer Service, Microsoft Office, Biotechnology, Molecular Biology, Lifesciences, Science, Research, Marketing, Higher Education, Validation, Editing, Gas Chromatography, Laboratory, Social Networking, PowerPoint, Facebook, Time Management, Microsoft Word, Microsoft Excel, Event Planning, Public Speaking, Leadership, Data Entry, Team Leadership, Analysis, Social Media
Education
Perkin Elmer 2014 — 2014
Certificate of Completion, FTIR, ICP, & GC for Fluid Analysis Training Course
Albright College 2008 — 2012
Bachelor of Science (B.S.), Biology
Verizon Carrier Access Project ManagerComcast Business via Apex SystemsAugust 2015 - Present
Verizon November 1989 - May 2015
Comcast 2015 - 2015
Comcast 2015 - 2015
Skills
Integration, Telecommunications, Vendor Management, Business Analysis, Project Management, Management, Program Management, MPLS, IP, Managed Services, Professional Services, Solution Selling
Education
University of Phoenix 2009 — 2012
Bachelor of Applied Science (BASc), Business Administration and Management, General, 3.8
Alvernia University 1981 — 1985
Bachelor's degree, Criminal Justice
Charter Communications January 2012 - Present
Insight Global October 2012 - December 2012
Circles July 2012 - September 2012
Deluxe Corporation October 2011 - July 2012
Briley Investments November 2010 - July 2011
Comcast April 1999 - August 2010
Mediaone/AT&T Broadband/Comcast January 1999 - January 2010
Boston Communications Group February 1997 - June 1999
Skills
Telecommunications, Call Center, Vendor Management, Broadband, Customer Retention, Performance Management, Team Building, Process Improvement, Strategic Planning, Wireless, Cross-functional Team..., Talent Management
Education
American InterContinental University 2007 — 2008
Masters, Human Resource Management
American InterContinental University 2006 — 2008
Masters, Business Management
Multi-Color Corporation July 2013 - June 2015
Kalas Manufacturing, Inc. April 2012 - April 2013
PACCAR December 2010 - December 2011
Comcast May 1997 - March 2010
Skills
Logistics, Warehousing, Lean Manufacturing, Inventory Management, Process Improvement, Operations Management, Customer Service, Team Building, Continuous Improvement, 5S, Leadership, Forecasting, Inventory Control, Logistics Management, Microsoft Office, Six Sigma, AS400 system, Budget Monitoring, Employee Training, Program Management, ISO 14001, NAFTA, Commericial Invoicing, Manufacturing, Management, Supply Chain Management, Gemba Kaizen, Kaizen Leadership, Kaizen Blitz, Kaizen, Root Cause Analysis, Root Cause Problem..., Cause & Effect Diagram, PDCA, Black Belt, Green Belt, lean, Lean Six Sigma
Education
Villanova University 2015 — 2015
Six Sigma Black Belt
Villanova University 2015 — 2015
Master in Six Sigma
Villanova University 2014 — 2014
Six Sigma Green Belt
Villanova University 2014 — 2014
Lean Six Sigma
Albright College 2007 — 2010
BS, Accounting
WrestleChat.net May 2009 - Present
Fiberdex May 2000 - Present
Enterprise Holdings April 2014 - September 2014
Comcast May 2012 - December 2013
Law Offices of Seymour Wasserstrum September 2011 - May 2012
Loyle Lanes Bowling Center January 2000 - August 2010
Sprint October 2003 - August 2008
Skills
Sports, Event Management, Social Media, Microsoft Office, Customer Service, Event Planning, Sports Marketing, Public Speaking, Sports Management, Public Relations, Microsoft Word, Social Media Marketing, Blogging, Social Networking, Sales, Microsoft Excel, PowerPoint, Coaching, Sports Broadcasting, Journalism, Recruiting, Marketing, Merchandising, Human Resources, Revenue & Profit Growth, Team Building, Risk Assessment, SEO, Website Development, Inventory Management, Direct Sales, Advertising, Facebook, Marketing Strategy, Press Releases, Digital Media, Digital Marketing, Media Relations, Salesforce.com, Account Management, Radio, Web Content Management
Education
American InterContinental University 2008 — 2010
Bachelor of Arts (B.A.), Marketing, 3.8
Cumberland County College 2002 — 2004
Associate of Arts (A.A.), Communications, 3.9
Millville Sr High School 2000 — 2002
Diploma, College Prep.
Comcast March 2011 - Present
Sprint June 2008 - May 2010
Education
Albertus Magnus College 2006 — 2009
BS, Business Administration
Albertus Magnus College 2006 — 2009
BS, Business Administration
Cenlar FSB August 2015 - Present
Deb Shops, Inc. February 2014 - May 2015
BJ's Wholesale Club December 2011 - February 2014
Comcast June 2010 - December 2011
UniTek Global Services July 2008 - June 2010
Ironwood Communications August 2005 - July 2008
Skills
Employee Relations, ADP Payroll, HRIS, Onboarding, Performance Management, Employee Benefits, Payroll, Training, Applicant Tracking..., Human Resources, Recruiting, SAP, Instructor-led Training, Report Writing, ADP ReportSmith, ADP HRB, ADP EV5, New Hire Orientations, PeopleSoft, Kronos, PeopleAnswers, Compensations, Management, Workers Compensation, Budget P&L, Leading Meetings, Auditing, Data Analysis, PowerPoint, Personnel Management, Interviews, Employee Training, Labor Relations, Leadership, Talent Acquisition, HR Policies, Hiring, Customer Service, Budgets, Employee Engagement, Talent Management, Succession Planning, Performance Appraisal, FMLA, Data Entry, Open Enrollment, Sarbanes-Oxley Act, Whistleblower, Coaching
Education
American InterContinental University 2008 — 2011
Master's, Business Administration/HR Management
American InterContinental University 2007 — 2008
Bachelor, Business Administration/HRM
Albright College 2002 — 2004
Psychology
West Philadelphia Catholic High School 1998 — 2002
Casa Systems October 2011 - Present
Knology September 2009 - September 2011
Ubee Interactive March 2008 - October 2009
ARRIS June 2006 - December 2008
Comcast 1998 - 2006
Skills
CCNA, CCNP; DOCSIS,..., Network Administration, Network Design &...
Education
Central Texas College 1993 — 1996
Bachelor of Science, Management
American InterContinental University
Bachelor of Science, Computer Science
Comcast February 2011 - January 2012
Comcast September 2006 - January 2012
Comcast September 2006 - May 2009
Self - Employment January 1999 - January 2005
Siliconix, Inc January 1989 - January 1990
Skills
SALES, MARKETING, Telecommunications, Customer Retention, Cold Calling, Direct Sales, Sales Support, Sales Process, Time Management, Competitive Analysis, Customer Relations, Team Building, Customer Service, Teamwork, VoIP, Product Management, Customer Satisfaction, Customer Focus, Billing, Excel, Marketing Communications, Training, Sales, Marketing, Sales Operations, Call Centers, Management
Education
American InterContinental University 2011 — 2012
MBA MAY 2012, MARKETING
American InterContinental University
Master, Business Administration; Marketing2012
Ashford University
BA, ORGANIZATIONAL MANAGEMENT
Ashford University
B.A, Organizational Management2010
Comcast Cable May 2013 - Present
Comcast March 2005 - May 2013
Metro One Telecommunications January 2003 - August 2005
Skills
Call Centers, Telecommunications, VoIP, Customer Experience, Troubleshooting, Technical Support, Wireless, Customer Satisfaction, Broadband, Customer Retention, Telephony, Vendor Management, IP, Process Improvement
Education
Albertus Magnus College 2000 — 2001
N/A, Business Management
Comcast April 2010 - Present
Education
American InterContinental University 2007 — 2008
Associate of Arts (AA), Business Administration
American InterContinental University
Vectrus 2015 - Present
UIC Technical Services / Bowhead May 2008 - April 2015
Comcast January 2005 - October 2007
Skills
Active Directory, Troubleshooting, Computer Hardware, Technical Support, Help Desk Support, BMC Remedy, Computer Repair, Security Clearance, Software Installation, Data Center, SQL, CA Spectrum, Network Administration
Education
Alcorn State University 2008 — 2011
Master of Science (M.S.), Computer Science
Alcorn State University 2002 — 2005
Bachelor of Science (BS), Computer Science and Applied Mathmatics
Comcast September 1999 - Present
Skills
Financial Analysis, Accounting, Financial Reporting, Sarbanes-Oxley Act, Telecommunications
Education
Alvernia College
Bachelor's degree, Accounting and Finance
Jack Cooper Holdings Corp. January 2014 - Present
FedEx Supply Chain August 2011 - December 2013
Comcast September 2007 - April 2011
Skills
Microsoft Office, Microsoft Excel, Business Strategy, Business Analysis, Business Process..., Leadership Development, Team Management, Team Leadership, Coaching, Cross-functional Team..., Employee Relations, Employee Engagement, Employee Training, Sports Coaching, Teacher Mentoring, Time & Attendance, Inventory Management, Production Planning, Safety, Operations Management, Supply Chain, Training, Customer Satisfaction, Performance Management, Leadership, Team Building, Process Improvement
Education
American InterContinental University 2011 — 2013
Bachelor's of Business Administration, Business Administration, Management and Operations, 3.94 GPA/ Summa Cum Laude
Comcast 2010 - 2012
Skills
Customer Service, Technical Support, Data Entry
Education
American InterContinental University-South Florida 2003 — 2006
Bachelor of Business Administration (B.B.A.)
DriveTime February 2014 - Present
Comcast October 2012 - January 2014
Skills
Telecommunications, Customer Service, Sales, Call Centers, Account Management, Troubleshooting, Customer Satisfaction, Team Leadership, Wireless, Customer Retention, Team Building, Microsoft Word, Networking, Telephony
Education
Alcorn State University 2001 — 2006
Bachelor of Arts (B.A.), Biology, General
Comcast August 2013 - Present
TJX May 2013 - Present
US Navy August 2008 - August 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Leadership, Teamwork, Team Leadership, Time Management, Military, Security Clearance, Public Speaking
Education
American InterContinental University 2011 — 2014
Bachelor of Science (BS), Criminal Justice/Forensics
Comcast 2013 - 2014
Education
Alcorn State University 2002 — 2008
Bachelor of Science (B.S.), science and psychology