Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Comcast October 2013 - Present
The Detroit Shoppe July 2012 - September 2012
Cashiering Origins/Estee Lauder June 2011 - June 2012
Origins/Estee Lauder April 2008 - June 2011
Origins/Estee Lauder May 2007 - April 2008
Baby Gap/Gap Inc August 2004 - May 2007
Skills
Training, Store Management, Coaching, Hiring, Management, Recruiting, Sales, Team Building, Time Management
Education
Davenport University 2008 — 2014
Bachelors, Management
Davenport University
Bachelor’s, Business Administration
Osborn High School 1995 — 1998
High School Diploma, General Studies
Expedia, Inc. December 2012 - 2014
Comcast September 2008 - December 2012
Merrill Lynch / First Franklin Financial Corp. September 1999 - September 2007
Skills
Sales, Recruiting, Coaching, Leadership, Team Leadership, Customer Service, Selling, Account Management, Sales Management, Management, New Business Development, Telecommunications, Cold Calling, Marketing Strategy, Talent Acquisition, Time Management, Negotiation, Direct Sales, Business Development, Microsoft Excel, Salesforce.com, Sales Process, Technical Recruiting, Sales Operations, CRM, Customer Retention, Call Centers, Team Building
Education
De Anza College 1999 — 2002
Comcast October 2012 - Present
Telephone Support Systems January 2010 - October 2012
Telephone Support Systems January 2002 - December 2009
Telephone Support Systems July 1997 - January 2002
Skills
Customer Service, Direct Sales, Account Management, Customer Service..., T1, Call Center, Cabling, Customer Satisfaction, Call Center Development, Field Service, Customer Retention, Telephony, Customer Experience, Telecommunication..., Avaya, Broadband, SIP Trunking, Managed Services, Service Management, Service Delivery
Education
University of Phoenix 2012 — 2015
Associate of Arts (A.A.), Computer Science, 4.0
Daytona Beach Community College 1987 — 1988
DeLand Sr High School 1985 — 1987
Diploma, General
Adventure Science Center May 2013 - Present
Comcast September 2012 - Present
Comcast May 2011 - September 2012
Connextions July 2010 - May 2011
Frontier Communications July 2007 - July 2008
Skills
Technical Support, Troubleshooting, Call Centers, Telecommunications, VoIP, Telephony, Customer Satisfaction, IP, Customer Service, Routers, Wireless, Cisco Technologies, TCP/IP, Wireless Networking, Unix, Help Desk Support, Vendor Management, Broadband, Management, Switches, LAN-WAN, Networking, Customer Experience
Education
Daytona College
Bevelwise October 2014 - Present
RBC Ministries August 2013 - October 2014
Comcast July 2010 - August 2013
Huntington National Bank November 2009 - July 2010
JP Morgan Chase March 2007 - November 2009
Charter One Bank November 2004 - March 2007
Circuit City May 2003 - November 2004
Micro Center April 2002 - May 2003
Gateway Country Stores September 1998 - February 2002
Skills
HTML, CSS, Photoshop, Illustrator, Sales Management, JavaScript, Customer Service, Windows, Word, Customer Relations, Excel, Microsoft Office, Access, Computer Hardware, Team Building, Customer Satisfaction, Problem Solving, Retail, Coaching, Inventory Management, Troubleshooting, Account Management, Graphic Design, Negotiation, SEO, Promotions, Supervisory Skills, Web Design, Public Speaking, Team Leadership, Social Media, Social Networking, Web Development, Website Development, E-commerce, Ruby on Rails, Front End Developers, HTML 5, WordPress, PHP, Adobe Creative Suite, Web Content Management, jQuery, HTML5, Online Marketing, CMS, Microsoft Excel, Magento, Information Architecture
Education
Magento University 2013 — 2013
CORE PRINCIPLES FOR THEMING IN MAGENTO, Magento Front End Development, Pass
Work the Factory coLearning Bootcamp 2013 — 2013
Course Completion, Ruby on Rails
Work the Factory coLearning Bootcamp 2013 — 2013
Designing for the Modern Web, Front-End Web Development
Davenport University 2008 — 2013
Senior Status, Computer Information Systems
Kendall College of Art and Design 2007 — 2009
Studied Art History
Goodrich High School
Microsoft March 2015 - Present
BlueGranite September 2012 - March 2015
Comcast January 2012 - September 2012
Chicago Tribune Media Group December 2011 - January 2012
Clear Channel Communications April 2010 - December 2011
Sun Capital Partners - Souper Salad & Grandys Restaurants June 2009 - April 2010
Sun Capital Partners - Souper Salad & Grandys Restaurants September 2007 - May 2009
USAA January 2006 - August 2007
USAA June 2005 - August 2005
USAA June 2004 - August 2004
Skills
SQL Server, Data Warehousing, Business Intelligence, SSAS, Microstrategy, SSIS, ETL, Microsoft Parallel Data..., Informatica, T-SQL, OLAP, Business Intelligence..., C++, C#, Microsoft SQL Server, Data Modeling, Data Architecture, Analysis Services, SQL, SDLC, XML, Performance Tuning, Visual Basic, Data Marts, Enterprise Architecture, Crystal Reports, Oracle, Databases, Visio, DB2, Dimensional Modeling, Java, .NET, SSRS, Database Design, Software Development, Data Integration, UML, Data Warehouse..., SharePoint, Enterprise Software, Relational Databases, Integration, Solution Architecture
Education
Texas A&M University-Corpus Christi
BS Computer Science, Minor in Mathematics
Del Mar College
Associates, Networking Technology
LumaSense Technologies, Inc. September 2013 - Present
Comcast February 2009 - November 2012
New York & Co January 2004 - January 2009
Skills
Direct Sales, Telecommunications, Cold Calling, Customer Retention, Call Center, Account Management, Sales Operations, Sales, Broadband, Customer Satisfaction, Sales Management, Solution Selling, Salesforce.com, Sales Process, Selling, Customer Experience, Call Centers, Marketing Strategy, Team Building, Leadership, Technical Support, Team Leadership, VoIP, Time Management, Wireless, Customer Service, Management, Troubleshooting, Microsoft Office, Lead Generation, Networking, Training, Social Networking
Education
De Anza College
B.S, Social Sciences
Allegory Productions June 2009 - Present
Comcast June 2008 - May 2010
Sleep Train April 2005 - May 2008
8x8, Inc. October 2003 - March 2005
Skills
Videography, Video Editing, Cinematography, Film Production, Photography, Customer Service, Customer Retention, Technical Support, Retail Category..., Account Management
Education
New York Film Academy 1999 — 2000
De Anza College 1997 — 1999
Comcast May 2015 - Present
Comcast June 2014 - May 2015
SGS - Société Générale de Surveillance November 2013 - May 2014
DCP Midstream May 2012 - October 2013
DCP Midstream October 2011 - May 2012
Pacific Gas and Electric Company May 2009 - October 2011
Pacific Gas and Electric Company March 2008 - May 2009
Pacific Gas and Electric Company March 2007 - March 2008
Pacific Gas and Electric Company June 2006 - March 2007
Pacific Gas and Electric Company August 2005 - March 2007
Skills
Strategy, Corporate Finance, Cross-functional Team..., Management, Leadership, Business Process..., Business Development, Financial Modeling, Forecasting, Strategic Leadership, Strategic Thinking, Program Management, Process Improvement, Business Strategy, Strategic Planning, Portfolio Management, Analysis, Finance, Budgets, Six Sigma, Energy, Project Planning, CRM, Entrepreneurship
Education
Golden Gate University 2006 — 2008
Master's Degree, Corporate Finance, 3.92 / 4.00 GPA
The University of Chicago - Booth School of Business 2003 — 2005
Master of Business Administration (MBA), Finance, Economics, and Strategy
University of Chicago 1994 — 1996
Bachelor of Arts (BA), Economics, 3.91 / 4.00 GPA
De Anza College 1991 — 1994
Associate of Arts (AA), Economics, 4.00 / 4.00 GPA
Wells Fargo Home Mortgage December 2014 - Present
Comcast January 2014 - Present
FEBA LLC November 2012 - December 2013
Natvex SRL August 2005 - October 2010
Skills
Microsoft SQL Server, Windows Server, Active Directory, Windows, Servers, Networking, Software Installation, SSIS, T-SQL, T-SQL Stored Procedures, SSRS, Operating Systems, SharePoint, Databases, Troubleshooting, IIS, TCP/IP protocols, LAN-WAN, Stored Procedures, User Defined Functions, Schemas, VPN, Technical Support, SQL, VoIP, DHCP, DNS, SQL 2008 R2, ASP.NET, jQuery, MVC, JavaScript, Bootstrap, AngularJS, C#
Education
Netcost Learning Center 2013 — 2013
SQL server 2008 R2 Certificate, SQL server 2008, Visual Basic
Delaware County Community College 2012 — 2013
Certification, CompTIA Network +
State University 2003 — 2007
Bachelor’s Degree, Law/IT
Zazzle July 2011 - Present
RMP Films 2004 - March 2013
Harbor Electronics May 2010 - June 2011
Comcast April 2009 - May 2010
Elftwin Films January 2010 - January 2010
Harbor Electronics 2007 - 2009
AppleOne Employment Services 2003 - 2009
Arrangements 2008 - 2008
Blur Productions, LLC 2006 - 2008
Monster Crayons 2006 - 2008
Skills
Short Films, Data Entry, Video, Film, Photoshop, Film Production, Customer Service, Camera, Social Media, Videography, Post Production, Photography, Feature Films, Video Editing, Video Production, Entertainment, Facebook, Adobe Creative Suite, Editing, Producing, Screenwriting, Creative Writing, Art, Animation, Lighting, Final Cut Pro
Education
De Anza College 2004 — 2011
Associate of Arts (AA), Film/Television
Tesla Motors October 2014 - Present
Comcast February 2006 - November 2012
Comcast June 2002 - February 2006
AT&T July 2001 - June 2002
AT&T BROADBAND January 2000 - July 2001
Pioneer Electronics July 1997 - December 1999
Abbott Labs January 1996 - June 1997
Skills
Telephony, Customer Satisfaction, VoIP, Telecommunications, Call Center, Customer Service, Customer Retention, Broadband, Customer Experience, T1, Provisioning, Workforce Management, Vendor Management, IP, Cross-functional Team..., Managed Services, Troubleshooting, Avaya, Wireless, Direct Sales, Process Improvement, Salesforce.com, Account Management, Sales Management, DOCSIS, Leadership, Recruiting, Management, Performance Management, Networking, Computer Network..., Sales, Team Building, Quality Assurance, Product Management, Forecasting, Operations Management, Team Leadership, Call Centers, Technical Support, Escalation, Call Center Development, Sales Process, Cabling, Testing, Customer Support, IVR, Training, Sales Operations, Human Resources
Education
University of Phoenix, pleasanton 2004 — 2005
University of Santa Clara 2002 — 2004
De Anza College
Comcast December 2014 - Present
Mediacom Communications June 2008 - August 2014
Charter Communications July 2001 - September 2006
AT&T Broadband July 1999 - July 2001
TCI Cablevision of Florida December 1987 - July 1999
Skills
VoIP, Telecommunications, Broadband, Telephony, Fiber Optics, Wireless, Ethernet, Troubleshooting, Cabling, Optical Fiber, Management, Team Leadership
Education
Daytona State College 1979 — 1980
Freelance Graphic Designer and Illustrator August 2011 - Present
SE DELCO SCHOOL DISTRICT 2007 - 2008
Wyeth September 2006 - November 2007
Comcast November 2005 - November 2006
Skills
Graphic Design, Illustrator, InDesign, Photoshop, Digital Photography, HTML, Mac OS, Windows, Help Desk Support, Desktop Administration, Networking, Troubleshooting, Software Installation, Hardware, Peregrine, PC Anywhere, Active Directory, Unix, Routers, Wireless Networking, Microsoft Exchange, System Administration, Software Documentation, Training, Pc hardware installation, Pc software installation, Active Directory User..., Unix User Administration, Novell User..., SAP User Administration, AS400 User..., VPN Connectivy, Remedy, Norton Ghost, Lotus Notes, LANDesk Management, Remote Desktop Suppport, Blackberry Enterprise..., Adobe Acrobat, Mac
Education
University of South Carolina Upstate 2011 — 2014
Bachelor Arts (B.A.), Art Studio/Graphic Design, Minor:Art History
Delaware County Community College 2004 — 2006
Network Engineering/Security, Computer Networking Engineering/Security
East Tennessee State University 1989 — 1992
General Core
Science Hill High School 1986 — 1986
Diploma, General Core
West Philadelphia High School 1983 — 1986
General Core
Finletter 1978 — 1982
Mastery Charter Schools August 2012 - Present
Cardinal O'Hara High School September 2011 - August 2012
Defensive Driving Academy April 2011 - August 2012
Delaware County Community College February 2010 - May 2012
Substitute Teaching Service January 2011 - September 2011
Comcast Spotlight October 2008 - February 2009
Comcast April 2005 - October 2008
Skills
Staff Development, Customer Service, Salesforce.com, Microsoft Office, Team Building, Grant Writing, Account Management, Public Speaking, Event Planning, Teaching, Social Media, Social Networking, Editing, Microsoft Word, Fundraising, Microsoft Excel, Public Relations, Facebook, PowerPoint, Event Management
Education
West Chester University of Pennsylvania 2009 — 2010
Teaching Certification, Health / Physical Education
Neumann University 2003 — 2004
Bachelors Science, Liberal Studies
Delaware County Community College 2000 — 2003
Associate, Applied Communication
Amdocs May 2014 - Present
Amdocs January 2010 - May 2014
Comcast October 2008 - December 2009
Comcast Cable February 1998 - October 2008
TCI 1991 - 1996
Skills
Telecommunications, Broadband, VoIP, Wireless, Integration, Telephony, Call Centers, Process Improvement, Troubleshooting, Provisioning, System Deployment, Team Management, IP, Call Center, VOD, Customer Satisfaction, Billing Systems, Databases, Product Management, Technical Support, Cross-functional Team..., Ethernet, Data Center, Customer Experience, Cisco Technologies, TCP/IP, DOCSIS, Software Documentation, Strategic Partnerships, IPTV, Network Design, Switches, Visio, Network Architecture, Network Engineering, Mobile Devices, Service Delivery, Fiber Optics, MPLS, SIP, Workforce Management, Disaster Recovery, SNMP, LAN-WAN, Cabling, WAN, Wireless Networking, Routers, IVR, Project Management
Education
Delaware County Community College 2009 — 2011
Computer Programming
Computer Learning Center 1983 — 1984
Associates Degree of Computer Programming, Computer Programming
West Chester University of Pennsylvania 1977 — 1981
B.S, Business Management
Comcast May 2014 - Present
Costco Wholesale October 2013 - January 2014
Florida State College at Jacksonville September 2012 - December 2012
Excel Office Interiors August 2003 - January 2011
Skills
Cisco Technologies, Operating Systems, Troubleshooting, Cisco IOS, Hardware, Computer Hardware, VPN, Windows 7, Cisco Routers, Technical Support, Linux, Microsoft Excel, Visio, VLAN, Network Administration, Microsoft Office, Microsoft Word, Computer Proficiency, Wireshark, VTP, Networking, CompTIA Security+, RIP, Customer Support, CompTIA Network+..., CCENT, CompTIA A+ Essentials, Project+, EIGRP, IEEE 802.11, Cisco Routing &..., Red Hat Linux, Command Prompt, Computer Hardware..., PowerPoint, Microsoft Publisher, OneNote, Network Monitoring Tools, Illustrator, Snort, OS Virtualization, Spanning Tree, Network Interface Cards, DHCP, TCP/IP, Virtualization, Switches, Wireless Networking, Network Engineering, CompTIA A+
Education
Western Governors University 2013 — 2015
Bachelor of Science (BS), Information Technology
Florida State College at Jacksonville 2011 — 2012
Associate of Science (A.S.), Networking Services Technology, 3.0
Davenport University 2010 — 2011
Networking Techonology
Grand Valley State University 2000 — 2002
Computer Science, Art and Design
Comcast June 2014 - Present
AT&T January 2012 - December 2013
Ericsson March 2011 - October 2011
AT&T May 2002 - February 2011
mPower January 2000 - April 2002
mPower January 2000 - July 2001
DeKalb Medical 1995 - 2000
Skills
Vendor Management, Wireless, Telecommunications, Process Improvement, Call Center, Project Management, Visio, Troubleshooting, PMP, Customer Satisfaction, Software Documentation, Quality Assurance, Customer Service, Six Sigma, Program Management, Call Centers, Management, Change Management, SDLC, Access, Testing, CRM, Analysis, Leadership, Risk Management, Training, Team Leadership, Cross-functional Team..., Service Delivery, VoIP, Ethernet, Budgets, Switches, Project Planning, MS Project, Integration, Business Analysis, Customer Retention, Networking, Business Process, T1
Education
AT&T
Six Sigma (GREEN BELT)
AT&T
Dekalb Technical College
Computer Information Systems /Programming Specialist
Dekalb Technical College
Nursing Assistant
AU Research July 1984 - Present
Comcast October 2007 - December 2009
Skills
Social Media, Television, Video Production, Film, Video, Social Networking, Public Relations, Event Planning, Entertainment, Video Editing, Final Cut Pro, Film Production, Broadcast, Digital Media, New Media, Nonprofits, Public Speaking, Community Outreach, Fundraising
Education
Dartmouth College 1989 — 1991
Comcast January 2011 - Present
Skills
Telephony, VoIP, Optical Fiber, Call Centers, Fiber Optics, Computer Network..., Ethernet, IP, Wireless, Customer Satisfaction, Internet Services, Customer Experience, LAN-WAN, Customer Retention, Routers, Network Engineering, Team Leadership, WAN, Direct Sales
Education
De Anza College 1997 — 1999
James Logan High School 1993 — 1996
GED
Johannesen Consulting June 2014 - Present
Comcast September 2014 - March 2015
Pennsylvania Leadership Charter School (PALCS) August 2013 - September 2013
Pennsylvania Leadership Charter School (PALCS) July 2013 - August 2013
Skills
HTML, C++, Matlab, Programming, Windows, Python, iOS development, Objective-C, Java, Web Development, JavaScript, Databases, MySQL, Xcode, Software Engineering, NXC, Swift, CSS, Technical Support, AngularJS, jQuery, Bootstrap, JHipster, Node.js, LDAP, Jade, Linux, Bash
Education
Drexel University 2013 — 2018
University Scholars Program - Pennsylvania Leadership Charter School 2009 — 2013
Delaware County Community College 2012 — 2012
Comcast July 1995 - Present
US Army October 1992 - October 2002
Skills
Telecommunications, Broadband, VoIP, Telephony, Wireless, Troubleshooting, IP, Ethernet, Team Building, Cabling, Fiber Optics, Vendor Management, Process Improvement
Education
Davenport University 1997 — 2000
Bachelor's Degree, Business Administration and Management, General
Schoolcraft College 1995 — 1997
Associate's degree, Fire Science/Fire-fighting
Wilmington University May 2015 - Present
Wilmington University August 2013 - August 2015
Wilmington University January 2014 - January 2015
Comcast 2008 - 2011
Rite Aid 2005 - 2007
Skills
Graphic Design, Web Design, User Experience Design, User Experience Testing, Typography, Adobe Creative Suite, InDesign, Illustrator, Mac, Dreamweaver, Adobe Acrobat, Multimedia, Web Development, Logo Design, CSS, WordPress, HTML 5, XHTML, Microsoft Word, Social Media, HTML, Adobe Premiere Pro, Avid Pro Tools, Google Analytics, User Interface, Illustration, User Interface Design, Photoshop, Graphics, Interaction Design, Branding & Identity, Layout, Front-end, OS X, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Powerpoint, Blogging, Video Editing
Education
Wilmington University 2012 — 2016
Bachelor's Degree, Media Design: Multimedia, Senior
Delaware County Community College 2012 — 2012
Graphic Design
Freddie Mac December 2013 - Present
MedImmune July 2011 - December 2013
Freddie Mac April 2011 - July 2011
Comcast March 2010 - April 2011
HP Enterprise Services, formerly EDS July 2006 - May 2009
Bank of America January 2006 - July 2006
MBNA Technology, Inc. May 1999 - January 2006
Skills
ITIL, Service Availability, Service Operations, Service Management, Managed Services, Service Delivery..., Vendor Management, Incident Management, Problem Management, Troubleshooting, Team Leadership, Team Building, Infrastructure, IT Operations, Process Improvement, Telecommunications, Cisco Technologies, Network Engineering, Data Center, Networking, Leadership, IT Service Management, Integration, IT Management, Change Management, Release Management, Disaster Recovery, IT Strategy, Management, Quality Assurance, Sla, Software Documentation, Visio
Education
The Chubb Institute 1998 — 1998
Technical Diploma, Network Engineering/Data Communications
Delaware County Community College 1989 — 1991
Architectural Technology
Comcast Cable April 2014 - Present
Comcast September 2006 - April 2014
Skills
Telecommunications, VoIP, Wireless, Broadband, IP, Telephony, Ethernet, Troubleshooting, TCP/IP, Customer Satisfaction, Cisco Technologies, Customer Experience, Network Design, Microsoft Excel
Education
Davenport University 2010 — 2012
Comcast March 2002 - Present
Intellispace, Inc. 2001 - 2002
Communications Test Design, Inc. 2000 - 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Telecommunications, Troubleshooting, Access, Broadband, Cabling, Customer Satisfaction, Call Centers, Management, IP, Process Improvement, Team Leadership, Telephony, Vendor Management, Wireless, VoIP
Education
Wilmington University 2012 — 2015
Bachelor of Science (B.S.), Business Management
Delaware County Community College 2009 — 2012
Associate of Science (A.S.), Business Administration
TANNER Homes March 2014 - Present
Villa Madeira Homeowners Association 1984 - Present
CATARRA Real Estate, Inc. September 2013 - March 2014
ARRIVVA Real Estate, Inc. September 2013 - September 2013
BMC REAL ESTATE July 2012 - August 2013
Independent Real Estate Consultant October 2002 - July 2012
COMCAST August 2011 - April 2012
Do-Da Marketing June 2001 - December 2009
Brio Software June 2000 - June 2001
Siemens ICN January 1998 - May 2000
Skills
Sales, Selling, Real Estate, Sellers, Negotiation, Product Marketing, Buyer Representation, Short Sales, Marketing, Product Management, Referrals, First Time Home Buyers, Residential Homes, Trade Shows, Training, Telecommunications, Buyers, Relocation, Call Centers, Investors, Foreclosures, Single Family Homes, Analysis, Customer Service, Deal Closure, Sales Operations, REO, CRM, German, Voice Acting, Flexibility, Call Center, Customer Satisfaction, 1031 Exchanges, Condos, New Home Sales, ACT!, Russian, Korean, Closing Deals, Dedication to work, SFR, Humor, Relocation Buyers, Open Houses, Marketing Strategy, Networking
Education
National Assocication of Realtors 2015 — 2015
Senior Real Estate Specialist designation, A Seniors Real Estate Specialist® (SRES®) is a REALTOR® who is uniquely qualified to assist seniors
Sales Career Marketing 2009 — 2012
Professional Development, Advanced Real Estate Sales & Marketing
De Anza College
Liberal Arts, Sales and Marketing
Mission College
Liberal Arts, Sales and Marketing
University of Maryland
Liberal Arts study, Liberl Arts and Business focused classes
Comcast November 2011 - December 2013
Comcast Cable May 2005 - November 2011
Comcast January 2002 - May 2005
Comcast July 1993 - January 2002
Skills
Broadband, Telecommunications, Computer Network..., MPLS, Provisioning, Fiber Optics, TCP/IP, Ethernet, HFC, VoIP, Telephony, DWDM, DOCSIS, IP, Wireless, Cable Television, Data Center, Cabling, Process Improvement, Optical Fiber, Network Engineering, IPTV, Metro Ethernet, Call Center, System Deployment, SIP, Integration, VOD, Cables, Team Leadership, Cisco Technologies, Call Centers, Routers, T1, Network Design, LAN-WAN, Troubleshooting, WAN, DSL, Cable Modems, Network Architecture, Routing, SIP Trunking, Co-location, Internet Services, WiFi, Unified Communications, RF, Wireless Networking, PRI
Education
Delaware County Community College 1992 — 1995
Associate of Arts and Sciences (A.A.S.), Engineering
Jones International University
BABC, Business Communications
a2c IT Consulting July 2015 - Present
Comcast July 2015 - Present
Yoh, A Day & Zimmermann Company June 2014 - July 2015
SAP June 2014 - July 2015
Obstructed Views Productions August 2013 - August 2014
Fedex March 2014 - July 2014
Hewlett-Packard May 2013 - November 2013
JPMorgan Chase May 2013 - November 2013
Design Strategy April 2013 - November 2013
Comcast Business Class January 2011 - April 2013
Skills
Technical Services, Customer Relations, Team Leadership, Problem Solving, Teamwork, Account Management, Customer Service, Technical Support, Troubleshooting, Direct Sales, Managed Services, Networking, VoIP, Training, Telecommunications, Program Management, Call Centers, Hardware, Databases, Telephony, Customer Satisfaction, Salesforce.com, Ethernet, Management, Leadership, Cisco Technologies, Mobile Devices, Computer Hardware, Avaya, Data Center, CRM, Sales, IP, Wireless, Vendor Management, Customer Retention, Strategic Partnerships
Education
Delaware County Community College 2008 — 2015
Business Administration and Management, General
Rochester Institute of Technology 2007 — 2009
Computer Software Engineering
Ajilon 2014 - 2014
Randstad 2013 - 2013
Comcast 2012 - 2012
Comcast 2006 - 2012
Comcast 2003 - 2006
Skills
Call Centers, Customer Retention, Customer Service, Telecommunications, Customer Experience, Sales, CRM, Sales Operations, Technical Support, Team Building, Troubleshooting, Training, Direct Sales, Time Management, Client Billing, Customer Satisfaction, Telephony, Customer Support, Wireless, Networking, Salesforce.com, Team Leadership, VoIP, Broadband, Retention, Cross-functional Team..., Leadership, Sales Process, Employee Training, Call Center, Process Improvement, Account Management
Education
De Anza College 2014 — 2015
Certificate in Programming in JAVA, in progress
Foothill College
Associate of Arts (AA), Individual Studies.
Terminex Pest Control Systems September 2015 - Present
Westlake Finacial Services July 2014 - August 2015
Nielsen September 2013 - July 2014
Condor Capital November 2012 - August 2013
WonSource March 2012 - November 2012
Comcast April 2007 - March 2012
NetRatings, Inc. May 2004 - June 2006
Skills
Sales, Marketing, Customer Service, Consulting, Outside Sales, Project Management, Project Planning, Telecommunications, Quality Assurance, Data Analysis, Wireless, Networking, Work Well Independently, Salesforce.com, Workbench, Set Construction, Metro Ethernet, T1, Optical Fiber, Advertising, Direct Sales, Account Management, DSL, Team Leadership, Team Building, VoIP, Management, Business Development, PRI, Solution Selling, Unified Communications, New Business Development, Managed Services, Leadership, B2B, Long Distance, MPLS, Customer Satisfaction, Cold Calling, CPE, Broadband, Selling, Contract Negotiation, Private Line, Telephony, Product Management, Hosted Services, Training, Sales Presentations
Education
De Anza College 1995 — 1996
Leigh High Scool / Santa Teresa High School 1990 — 1994
Comcast March 2012 - Present
Evangel Ministries Church 2008 - 2011
Michigan First Credit Union January 2004 - July 2008
Michigan First Credit Union formerly DTCU May 2000 - 2003
Michigan First Credit Union February 1999 - 2000
Michigan First Credit Union July 1996 - 1998
Skills
Coaching, Business Strategy, Organizational..., Leadership Development, Public Speaking, Non-profits, Staff Development, Fundraising, Social Media, Event Planning, Nonprofits, Marketing, Program Management, Public Relations, Strategic Planning, Microsoft Office, Entrepreneurship, Leadership, Management, Training, Budgets, Business Development, Team Leadership, Sales, Project Management, Customer Service, Banking, Change Management, Team Building, Call Centers, Customer Satisfaction, Process Improvement
Education
Davenport University 2011 — 2012
MBA, Strategic Management
Davenport University 2002 — 2006
BA, Business Management
Comcast August 2014 - Present
Comcast Media Center May 2008 - August 2014
PSI (Policy Studies Inc) November 2007 - April 2008
GE Money Australia May 2005 - August 2007
EDS Australia 2002 - 2007
Level 3 Communications 2000 - 2001
Skills
PMO, Project Portfolio..., Business Strategy, Vendor Management, SDLC, Management, Program Management, Agile Methodologies, Integration, Software Development, Agile Project Management, Business Process..., Requirements Analysis, Software Project..., Strategy, Business Process, IT Strategy, Cross-functional Team..., Process Improvement, Project Delivery, Telecommunications, Scrum, Business Analysis, Cloud Computing, Lean Transformation
Education
Deakin University 1988 — 1990
Bachelor of Science (B.Sc.)
Google June 2014 - Present
Google November 2012 - June 2014
Google October 2012 - November 2012
Starbucks April 2012 - October 2012
Comcast April 2010 - April 2012
Google March 2008 - October 2009
Best Buy August 2003 - March 2008
Skills
Call Centers, Telecommunications, Technical Support, Customer Service, Windows, Troubleshooting, Salesforce.com, Customer Satisfaction, Hardware, Team Leadership, Time Management, Quality Assurance, Computer Hardware, Networking, Customer Retention, Customer Experience
Education
De Anza College
Graphic Design
West Valley College
General Education
GSK May 2015 - Present
Comcast December 2014 - May 2015
Comcast December 2013 - December 2014
Comcast September 2012 - December 2013
Comcast October 2010 - August 2012
Pfizer Pharmaceuticals 2008 - October 2010
Wyeth November 2007 - January 2009
Skills
Kronos, HRIS, Employee Benefits, Management, Payroll, Customer Service, Training, Employee Relations, Leadership, Human Resources, Process Improvement, Recruiting, Onboarding, Performance Management, PeopleSoft, Applicant Tracking..., Sales, Benefits Administration, New Hire Orientations, Deferred Compensation, Interviews, Vendor Management, ADP Payroll
Education
Delaware County Community College
Penn Mutual February 2015 - July 2015
Independence Blue Cross July 2013 - December 2014
Merck April 2012 - May 2013
CVIM - Community Volunteers in Medicine March 2011 - March 2012
Staples July 2010 - March 2012
Merck May 2008 - June 2010
Veris Associates November 2007 - March 2008
Comcast December 2006 - November 2007
Metropolitan Career Center January 2006 - November 2006
Chester County Intermediate Unit December 2003 - December 2005
Skills
Training, Instructor-led Training, Leadership, Employee Training, Healthcare, Healthcare Information..., Project Management, Technology Needs..., Quality Assurance, Access, E-Learning, Microsoft Office, EHR, Instructional Design, Software Project..., Business Analysis, Software Design, Technical Writing, Training Needs Analysis, Software Development, Vocational Education, Cobol, SQL, ADABAS, WebEx, SharePoint, Cognos, Health Insurance, Process Improvement, Program Management
Education
Temple University 2011 — 2013
M.S., Health Informatics, 3.85
Kennesaw State University 1978 — 1983
BBA, Marketing
Dekalb Community College 1975 — 1977
Certificate, Computer Programming
Ameritel Corporation August 2012 - Present
iMobile US October 2011 - January 2012
Comcast January 2010 - October 2011
American Messaging May 2006 - December 2008
Verizon Wireless March 2003 - May 2006
Verizon Wireless July 2001 - March 2003
Verizon Wireless August 2001 - February 2002
Airtouch Paging July 1998 - August 2001
Mobilecomm/ USA Mobility June 1997 - July 1998
American Radio and Mobile Communication April 1995 - May 1997
Education
Dekalb Community College 1985 — 1991
Associates Degree in Business Management, Marketing and Accounting
Informatix, Inc. October 2012 - March 2013
Pitney Bowes March 2011 - May 2011
Comcast November 1995 - May 2008
Comcast May 1986 - November 1995
Skills
Microsoft Excel, Microsoft Word, Troubleshooting, Customer Service, Software Documentation, Telecommunications, Microsoft Office, Data Analysis, Account Management, Coaching, Windows, Project Planning, Call Center, Data Warehousing, Analysis, Budgets, Call Centers, Data Entry, Team Leadership, Training
Education
Davenport University
Business Management
Comcast March 2014 - Present
Arkema 2008 - 2013
Pa Dept of Labor & Ind. June 2007 - June 2008
Pa Dept of Labor & Ind. January 2002 - June 2007
Skills
SAP, Lotus Notes, Outlook, Microsoft Excel, Access, Accounting, Administrative..., Microsoft Office, Invoicing, Spreadsheets, Microsoft Word, PeopleSoft, PowerPoint, Budgets, Accounts Payable
Education
Delaware County Community College
Accounting
Comcast January 2005 - Present
USA for UNHCR October 1999 - December 2002
Skills
Troubleshooting, Call Center, IP, Telecommunications, VoIP, Telephony, Sales Operations, Call Centers, Team Management, Customer Retention, Customer Satisfaction, Solution Selling, System Administration, Account Management, Team Leadership, Team Building, Wireless, Broadband, Management, Customer Service, Process Improvement
Education
Davenport University 2009 — 2011
Bachelor - Computer Networks, Cisco Networks
Grand Rapids Community College 2004 — 2006
Associate - C.I.S, Network Administration
Copperbelt University 1992 — 1995
Telecommunications Technology, Telecommunications
BTG International Inc. January 2013 - Present
BTG INTERNATIONAL, INC December 2010 - December 2012
Catholic Health Initiatives March 2009 - December 2010
Comcast March 2010 - July 2010
Rosenberg & Parker September 2007 - February 2009
AQUA AMERICA, INC August 2001 - September 2007
ASSETTRADE.COM April 2000 - June 2001
IKON Office Solutions August 1999 - April 2000
DE LAGE LANDEN FINANCIAL SERVICES, INC September 1986 - August 1999
Skills
Marketing, Coordination, Meeting Planning, Meeting Scheduling, Logistics Management, Administrative..., Project Planning, Budgets, Human Resources, Pharmaceutical Industry, Microsoft Excel, Office Management, Spreadsheets, Calendaring, Event Planning, Microsoft Office, PowerPoint, Outlook, Management, Travel Arrangements, Invoicing, Clinical Development, Fax, Accounting, System Administration, Call Centers, Office Equipment, Product Launch
Education
Main Line Paralegal 1991 — 1992
Certification, Legal
Delaware County Community College 1984 — 1985
Business Administration and Management, General
Lower Merion High School 1979 — 1982
Diploma
Comcast Cable May 2013 - Present
Comcast December 1990 - April 2013
Skills
Customer Satisfaction, Customer Focus, Customer Service, Coaching, Employee Engagement, Employee Relations, Broadband, Customer Retention, Customer Experience, Sales, Call Centers, Cold Calling, Budgets, Cross-functional Team..., Team Leadership, Leadership, Workforce Management, Telecommunications, Team Building, Management
Education
Dean College 2007 — 2013
Associates Degree, Business Technology, 3.9
Comcast March 2004 - Present
Drinker Biddle & Reath LLP September 1999 - March 2004
Education
Harvard Law School 1996 — 1999
J.D.
Dartmouth College 1992 — 1996
B.A, Economics, Government
Comcast July 2008 - Present
Comcast Cablevision July 2007 - July 2008
Comcast Cable October 2006 - July 2007
Comcast April 2003 - October 2006
Comcast May 2000 - April 2003
Skills
Quality Center, Testing, Visio, User Acceptance Testing
Education
Delaware County Community College
Marketing
West Chester University of Pennsylvania
Business, Marketing
Judy's Country Barn June 2006 - Present
Century 21 Alliance June 2009 - May 2011
Comcast March 2005 - October 2008
Comcast Cable February 1999 - March 2005
Comcast Cable March 1995 - January 1999
Comcast Cable May 1993 - March 1995
Skills
Process Improvement, Quality Assurance
Education
Polley Associates 2008 — 2009
Realtor
Delaware County Community College 1985 — 1987
DataStream Media February 2014 - Present
Telecom Marketing Strategies, LLC June 2006 - Present
Comcast March 2004 - September 2005
Comcast October 1999 - March 2004
Comcast Cable April 1997 - October 1999
Comcast 1996 - 1997
Skills
Budgets, Product Development, Team Leadership, Programming, Telecommunications, Management, Marketing, Sales, Strategy, Direct Sales, Negotiation, VoIP, Leadership, Sales Operations, Customer Retention, Leadership Development, Analysis, Human Resources, Strategic Partnerships, Account Management, Cross-functional Team..., Product Management, Sales Management, Broadband, Start-ups, Wireless, Product Marketing, Solution Selling, Advertising, Customer Experience, B2B, Sales Process, Competitive Analysis, Customer Satisfaction, Salesforce.com, Selling, CRM, New Business Development, Business Development, Vendor Management, Managed Services, Contract Negotiation, P&L Management, Cold Calling, Lead Generation, Mobile Devices, VOD, Telephony, SaaS
Education
Davenport University
Medina HIgh School
Seequ July 2015 - Present
GOES March 2012 - Present
Comcast September 2014 - June 2015
textPlus June 2013 - July 2014
GOES Telecom, Hackettstown NJ January 1996 - June 2014
Global Online Electronic Services (GOES), Hackettstown NJ January 1996 - June 2014
Global Connect 2012 - 2013
Defero3 Inc. July 2008 - March 2012
M&M Mars, Inc. ISI Division, Mt. Olive NJ September 1994 - March 1997
AllNet Technology Services, Allamuchy NJ October 1995 - November 1996
Skills
VoIP, TCP/IP, Servers, SIP, Telecommunications, Cisco Technologies, SIP Trunking, DNS, Data Center, Open Source, PHP, Telephony, Programming, Open Source Software, IP, C, System Administration, System Architecture, DSLAM, DSL, OpenSER, C++, CLEC, System Design, Java, Iptables, Technical Management, Technical Architecture, Technical Training, Program Management, Change Management, Product Management, Technology Management, Unix, Asterisk, Cloud Computing, Software Development, Networking, Agile Methodologies, Network Architecture, Network Design, Mobile Devices, Perl, Troubleshooting, Network Engineering, Unified Communications, Routing
Education
University of Florida 1980 — 1985
BS, Engineering, Computer and Information Sciences
Daytona State College 1980 — 1980
Engineering, Engineering
United States Army January 2010 - July 2015
Rose Hospital Antepartum Testing Unit June 2009 - January 2010
Comcast August 2008 - May 2009
Colorado Tourbike Rentals October 2000 - August 2008
Baker Donelson June 2005 - May 2007
United States Peace Corps September 2004 - April 2005
Skills
Military, Strategic Planning, Military Operations, Program Management, Leadership, Management, Intelligence Analysis, Public Speaking, Analysis
Education
Defense Language Institute 2010 — 2011
Associate of Arts (AA), Chinese- Mandarin
University of Colorado at Denver 2007 — 2008
MBA
The George Washington University 2004 — 2007
BA, International Affairs
DRSANA January 2013 - Present
Dayalbagh Educational Institute September 2014 - May 2015
Comcast February 2009 - May 2010
Radium Soft Inc May 2003 - December 2004
GTECH January 2000 - May 2002
Quantum Consultants,Inc January 1998 - May 1999
Dayalbagh Educational Institute April 1995 - April 1997
Skills
Management, Leadership, SDLC, Software Project..., Requirements Analysis, Business Analysis, Vendor Management, Agile Methodologies, Strategic Planning, Program Management
Education
California Intercontinental University 2012 — 2015
Doctorate of Business Admistration, Global Business and Leadership, 4.0
Dayalbagh Educational Institute 1993 — 1995
Master of Business Administration (MBA), Finance, A
RentPath March 2015 - Present
Medtronic November 2014 - August 2015
AT&T June 2013 - November 2014
Wipro Technologies May 2012 - June 2013
GXS October 2011 - March 2012
AT&T October 2008 - October 2011
Comcast June 2002 - June 2008
Sprint Nextel January 2000 - April 2002
Skills
Software Installation, Ticketing, Computer Hardware, Hardware Support, Wireless Networking, Technical Support, Avaya Communication..., Avaya IP Telephony, CMS, Workforce Management, Networking, Troubleshooting, TCP/IP, Help Desk Support, Microsoft Office, Windows 7, Management, Customer Service, Databases, System Administration
Education
New Horizons Computer Learning Center 2003 — 2003
A+ and Network+ Certification, Computer Science
Dekalb Technical College 1991 — 1993
Associate's degree, Computer Science
Comcast August 2015 - Present
ATLANTIC-ACM December 2010 - June 2013
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2013 — 2015
Master of Business Administration (M.B.A.)
Dartmouth College 2005 — 2009
B.A., Cum Laude
Malvern Preparatory School 2001 — 2005
LexisNexis Risk Solutions May 2015 - Present
Comcast July 2014 - April 2015
BehaviorMatrix January 2013 - July 2014
PSX September 2010 - June 2012
Harmelin Media March 2009 - August 2009
The TMR Group March 2006 - September 2008
National Fulfillment Services January 2003 - April 2005
Direct Buy of Lancaster County August 2001 - December 2002
Skills
CRM software, Graphic Design, Email Marketing, Web Design, Web Analytics, Campaign Development, Campaign Management, Campaign Planning, Inbound Marketing, SEO, Copy Editing, Logo Design, eCommunications, B2C marketing, Customer Service, Marketing Communications, Lead Generation, Image Manipulation, Adobe Creative Suite, Public Relations, Marketing, Advertising, Integrated Marketing, Corporate Communications, Creative Direction, Social Media, Competitive Analysis, Marketing Research, Sales, Leadership, Social Media Marketing, Salesforce.com, Management, Microsoft Office, Public Speaking, Event Planning, PPC, Strategic Planning, CRM, Digital Marketing, Project Management, Market Research, Google Analytics, Account Management
Education
Widener University 2008 — 2010
Bachelors of Science, Business Administration
Delaware County Community College 2006 — 2008
Associates, Business Administration
Art Institute of Philadelphia 2000 — 2001
Associate's degree, Multi-Media and Web Site Design
Comcast 2015 - Present
Philadelphia Salvage Company October 2014 - April 2015
Virgin America June 2013 - October 2014
CVS Caremark Corporation April 2006 - April 2014
Temple University Television January 2011 - August 2012
93.3 WMMR May 2011 - January 2012
Skills
Management, Adobe Creative Suite, Microsoft Office, Inventory Management, Editing, Social Media, Photography, Merchandising, Confidentiality, Collaboration, Teamwork, Commitment to Customer..., Leadership, Staff Supervision, Written & Verbal..., Close Attention to..., Organization, Social Networking, Facebook, Customer Service
Education
Temple University 2010 — 2011
Bachelor of Arts, Communications, 3.14
Delaware County Community College 2007 — 2009
Associate's of Art, Communications, Theater, 3.4
Comcast February 1997 - March 2015
US Army January 1981 - November 1992
Skills
Broadband, Telephony, VoIP, DOCSIS, Telecommunications, Team Motivation, Project Management, Process Improvement, Supervisory Skills, Technical Leadership, coaches for improved..., Influence Others, Performance Management, builds highly..., Effective..., Contractor Management, Employee Engagement, HR Policies, Wireless, Team Leadership, Management, Vendor Management, Troubleshooting, Fiber Optics, IP, IPTV, Ethernet, Call Centers, Leadership, Cabling, Customer Satisfaction, Cross-functional Team...
Education
Daytona State College 2015 — 2017
AA/BA, Supervision and Management
Comcast May 1995 - Present
Comcast Cable May 1995 - Present
Skills
Training
Education
Davenport University 2012 — 2017
Business Administration, Management and Operations
Bank of America August 2015 - Present
Comcast October 2011 - August 2015
Skills
Customer Service, Microsoft Office, Team Building, Microsoft Word, Event Planning, Microsoft Excel, Leadership, Marketing, PowerPoint, Time Management
Education
Delaware County Community College 2011 — 2012
Composite Fabrication
Alation August 2015 - Present
The Wharton School July 2013 - May 2015
My Best Friend's Weekend July 2014 - September 2014
Comcast May 2014 - July 2014
Bpeace (Business Council for Peace) December 2011 - February 2013
Bpeace (Business Council for Peace) December 2010 - October 2011
LaunchSquad August 2008 - June 2010
Skills
Strategic Communications, Social Media, Fundraising, Media Relations, International Relations, Blogging, Community Development, Strategic Planning, Event Planning, Public Policy
Education
University of Pennsylvania - The Wharton School 2013 — 2015
Master of Business Administration (M.B.A.), Organizational Effectiveness and Operations & Information Management
Dartmouth College 2004 — 2008
Bachelor's Degree, Gender Studies and Studio Art
Saint Ann's School 2000 — 2004
High School
AT&T April 2014 - Present
International Brotherhood of Boilermakers 2006 - 2010
Comcast 2000 - 2006
Hurley Lawn Service 1992 - 1999
Skills
Telecommunications, Network Administration, VoIP, Technical Support, Rigging, Steel, Construction, First Aid, Industrial Safety, Avaya, Troubleshooting, Switches, Team Leadership, Maintenance & Repair, Arc Welding, Broadband, Heavy Equipment, Windows, Computer Hardware, TCP/IP, Leadership, Telephony, IP, Routers, Training, Active Directory, Project Management, Call Centers
Education
Wayne County Community College District 2011 — 2013
Associate Applied Science, Computer Systems Networking and Telecommunications
Davenport University 2014 — 2022
Bachelor of Science (B.S.), Network Management and Design
Comcast December 2013 - Present
UnleashMagazine.com January 2008 - Present
Five Seasons Mechanical January 2012 - December 2013
Four Seasons Environmental, Inc. February 2009 - June 2012
HD Supply February 2007 - April 2007
Oglethorpe University September 2003 - May 2006
Skills
Typing, Administrative..., Writing, Creative Writing, Proposal Writing, Resume Writing, Speech Writing, News Writing, General Office Skills, Training, Communication, Fitness Training, Receptionist Duties, Internal Audit, Auditing, Music Production, Microsoft Office, Essays, Defensive Driving, Truck Driving, Stocking, Modeling, Speed Reading, Data Entry, Data Processing, Power Tools, College Teaching, Social Media, Proofreading, Social Networking, Microsoft Word, Blogging, Public Speaking, Microsoft Excel, Social Media Marketing, Sales, Customer Service, Event Planning
Education
Oglethorpe University 2003 — 2007
Bachelor of Arts (B.A.), Communication and Media Studies, 3.0
The Galloway School 1999 — 2003
Diploma, English Language and Literature, General
Dekalb Technical College
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician, 3.5
Secure-24 February 2010 - Present
BlueRock Technologies July 2009 - February 2010
Logicorps October 2007 - July 2009
NSF International May 2005 - October 2007
Comcast October 2004 - May 2005
Skills
VMware, VMware ESX, Active Directory, Virtualization, VMware Infrastructure, Citrix, Windows Server, Disaster Recovery, Cloud Computing, Management, Leadership, Networking, Storage Area Networks, Technical Leadership, Team Leadership, Cisco Technologies, Private Cloud, Change Management, IT Infrastructure..., Operating Systems
Education
Davenport University 2000 — 2004
BAS, System, Networking, and LAN/WAN Management/Manager, 3.8
Western Michigan University 1994 — 1997
PCEP 1990 — 1994
Verizon August 2014 - Present
T-Mobile December 2013 - July 2014
Orlando Health July 2012 - December 2012
Comcast March 2004 - November 2011
Orlando Sentinel January 2003 - January 2004
Skills
Call Center, ACSR, DST, SQL, HTML, Witness, IP, Microsoft Office, Microsoft Excel, Microsoft Word, Business Development, Business, Customer Service, Credit, Data Center, Hospitals, Internet, iPhone, Key Performance..., Leadership, Social Networking, Photoshop, PowerPoint, Problem Solving, Strategic Planning, Recruiting, Restructuring, Twitter, Trading, User Acceptance Testing, Visio, Writing, Windows, Web Applications, Mac OS X, YouTube, Customer Retention, Training, Account Management, Employee Relations, Performance Management, Cross-functional Team..., Workforce Management, Management, Avaya, Broadband, Sales, Metrics, Team Leadership, IVR
Education
University of Central Florida 2000 — 2003
BS, Business Administration
Valencia Community College 1998 — 2000
Associate in Arts
De La Salle University 1996 — 1997
Liberal Arts and Sciences, General Studies and Humanities
Henkels & McCoy, Inc. September 2014 - Present
Comcast February 2011 - September 2014
Best Buy August 2009 - August 2010
Genuardi's January 2006 - August 2009
Skills
Theatre, Painting, Drawing, Oil Painting, Watercolor, Acting, Singing, Creative Writing, Computer Software..., Computer Repair, German, Crochet, Video Editing, Newspaper, Film Editing, Text Editing, Microsoft Office, PowerPoint, Dreamweaver, Newspapers, Adobe Creative Suite, Film, Television, Video, Entertainment, Facebook, Social Networking, Blogging, Technical Support, Social Media, Networking
Education
West Chester University of Pennsylvania 2015 — 2018
Bachelor's degree, Computer Science
Delaware County Community College 2015 — 2016
Associates, Computer Science
Pennsylvania State University-Penn State Abington 2006 — 2010
Bachelor of Arts (B.A.), History Major, IST Minor
Comcast February 2015 - Present
Apple Retail March 2011 - February 2015
Ultimate Electronics September 2009 - March 2011
Circuit City August 2007 - March 2009
Circuit City July 2005 - August 2007
Best Buy 2000 - 2005
Bradlees 1998 - 2000
Fry's Electronics 1993 - 1998
Skills
Store Management, Multi-unit Retail..., Big Box, Shrinkage, Loss Prevention, Sales Management, Multi-channel Retail, Driving Results, People Development, Sales, Visual Merchandising, Multi-unit, Profit, Associate Engagement, Strategic Planning, Merchandising, Retail, Customer Experience, Coaching, Cross-functional Team..., Hiring, Customer Service, Income Statement, Inventory Control, Inventory Management, Leadership, Management, Recruiting, Succession Planning, Sales Operations, Team Building, Training, Customer Satisfaction, Performance Management
Education
De Anza College 1989 — 1990
na, Business
USA Technologies July 2015 - Present
Comcast March 2015 - June 2015
Wawa, Inc. June 2013 - March 2015
First Niagara Bank May 2014 - January 2015
Kohl's Department Stores September 2009 - July 2013
Purple Tie Promotions June 2013 - June 2013
Skills
Windows, Microsoft Office, Adobe, Mac OS, Gmail, Google Apps, Android, Apple, Customer Service, Food Service, Management, Leadership, World Class Customer..., PowerPoint, Microsoft Excel, Microsoft Word, Time Management, Public Speaking, Teamwork, Event Planning, Social Networking, Problem Solving, Sales, Social Media, Facebook, Outlook, Team Building, Customer Experience, Team Leadership, Research, Data Entry, Communication, Strategic Planning, Marketing, Access, Customer Satisfaction, Employee Training, Critical Thinking, Project Management, Merchandising, Event Management, Inventory Management, Telephone Skills, Negotiation, Photoshop, Cashiering, Teaching, Retail, POS, Forecasting
Education
Delaware County Community College 2010 — 2016
Associate's degree, Business, Social Arts And Humanities
Delaware County Community College 2009 — 2016
Associate's degree General Studies, Business/Commerce, General
Advantek Solutions April 2012 - November 2014
Comcast August 2010 - March 2011
Comcast October 2006 - August 2010
Shampoo Night Club November 2001 - May 2007
Comcast Cable June 2001 - August 2003
Skills
Time Management, Security, Call Centers, Technical Support, Windows, VoIP, Active Directory, Teamwork, Telecommunications, Networking, Project Management, TCP/IP, Troubleshooting, Computer Hardware
Education
Lincoln Technical Institute 2005 — 2006
PC Support Technician
Delaware State University 1998 — 2000
Comcast December 2014 - Present
Comcast January 2013 - Present
Comcast September 2011 - January 2013
Automated Financial Systems, Inc. (AFS) September 2010 - September 2011
IDS Scheer Americas Inc November 2003 - May 2010
Member PA National Guard January 2009 - September 2009
Clinical Financial Services June 2003 - October 2003
Dollar Financial Group January 1999 - May 2003
The Norristown Times Herald (Journal Register Company) June 1998 - January 1999
Suburban Publications (Journal Register Company) May 1996 - May 1998
Skills
Financial Analysis, Accounts Receivable, Financial Reporting, Internal Controls, Accounts Payable, Account Reconciliation, Accpac, Cash Management, Accounting, Financial Accounting
Education
DeSales University 2013 — 2016
Master's degree, Accounting
Immaculata University 2010 — 2012
BA, Financial Managment, Magna Cum Laude
Delaware County Community College 1986 — 1988
Associate's Degree, Accounting
Comcast Cable June 2014 - Present
MDT Technical February 2014 - June 2014
Comcast April 2011 - September 2013
Comcast/Amdocs August 2006 - March 2011
IOD Incorporated February 1996 - August 2006
Skills
Troubleshooting, Telecommunications, Billing Systems, Technical Support, Business Analysis, BMC Remedy, Process Improvement, Systems Analysis, Windows XP, Microsoft Exchange, Data Center, Quality Assurance, Microsoft Excel, Microsoft Word, PowerPoint, lavastorm, Data Analysis, Online Research, Design Research, Market Research, Data Analytics, Data Entry, Databases, Merge/purge, Visio, Help Desk Support, Management, SharePoint, System Administration, Call Centers, Windows, VoIP, Telecom BSS, Requirements Gathering, Crystal Reports, Analysis, Business Process, Information Technology, Testing, Integration, SQL
Education
Delaware County Community College 2009 — 2011
Associate's degree, MIS
Penn State University/Delaware County Community College 1992 — 1994
Liberal Arts/MIS
Vovinam Vietnamese Martial Arts August 2007 - Present
SolarCity January 2014 - August 2014
Dignity Memorial Funeral Homes November 2012 - January 2014
Comcast December 2011 - November 2012
Exodus Group Marketing Firm January 2011 - March 2011
Micro Center, Computers and Electronics March 2008 - December 2008
Skills
Public Relations, Public Speaking, Social Networking, Time Management, Sales, Coaching, Great People Skills, Marketing Communications, Event Planning, Direct Sales, Customer Service, Business Development, Marketing Strategy, New Business Development
Education
San Jose State University 2010 — 2013
B.S, Marketing
De Anza College 2008 — 2010
A.A, General Business
Facebook November 2014 - Present
De Anza College- Visual & Performing Arts Center June 2010 - Present
Pac-12 Enterprises March 2013 - October 2014
Whitlock April 2013 - March 2014
Team San Jose April 2013 - August 2013
Comcast August 2012 - August 2013
HP Pavilion at San Jose August 2007 - April 2013
San Jose Giants June 2010 - February 2013
Santa Clara University October 2011 - December 2012
CreaTV January 2010 - May 2011
Skills
Microsoft Office, Social Media, Broadcast, HD Video, Live Events, Production Managment, Broadcast Television, Theatre, Event Management, Video Production, Video, Digital Video, Camera, Directing, Lighting, Lighting Design, Stage Management, Live Video, Live Video Streaming, Videography, Videographer, Videotaping, Video Camera, Theaters, Theatrical Production, Lighting for Video, A2, Utility, Robotic Cameras, Sports Videography, Sports Venues, Audio Board, Live Sound, Word, Photography, Stage Lighting, Camera Operating, Sports, Television, Corporate Events, Video Conferencing, OS X, Commercials, Event Planning, Creative Writing, AV, Web Video, Streaming Media, Dvd, Non-linear Editing
Education
De Anza College 1999 — 2003
AA, Film/TV
MegaPath Inc. November 2009 - Present
Comcast August 2008 - October 2008
Vocalocity December 2007 - August 2008
Cavalier Telephone 2007 - 2007
Sprint 2006 - 2006
MCI November 2000 - June 2005
TMNG 1999 - 2000
Concert Communications 1998 - 1998
MCI 1994 - 1998
DSC Communications 1993 - 1994
Skills
VoIP, Project Management, Telecommunications, Integration
Education
Dekalb Community College
AA, Liberal Arts
Georgia State University
Business Administration
University of St. Thomas (TX)
Economics
United Site Services June 2013 - Present
Comcast January 2007 - January 2012
Comcast October 2003 - January 2007
Skills
Call Center, Customer Service, Phone Skills, Training, Customer service skills, Customer Retention, Troubleshooting, Telephone Skills, Avaya, Time Management, Customer Support, Sales, Broadband, Customer Satisfaction, Telephony, Technical Support, Call Centers, Routers, Managed Services, Networking, Direct Sales, MPLS, Sales Operations, PRI, Cold Calling, Salesforce.com, Customer Experience, Sales Process, VoIP, Vendor Management, Cable Television, Cabling, Co-location, Computer Network..., IP, Solution Selling, T1, Telecommunications, Wireless, Workforce Management, Cables, Billing Systems, Inside Sales, Employee Training, Cable Modems, Team Building, Data Entry, Coaching, Training Delivery, Invoicing
Education
Andrew hill High school 1999 — 2001
De Anza College
Foot Hill College
General Education
TD July 2015 - Present
VaxServe May 2013 - September 2015
Comcast August 2011 - May 2013
CVS Pharmacy September 2009 - August 2011
Subway July 2005 - August 2008
Subway August 2000 - July 2002
Skills
Sales, Forecasting, Customer Satisfaction, Customer Service, Leadership, Budgets, Direct Sales, Salesforce.com, Sales Management, Account Management, Customer Retention, CRM, Social Networking, Business Networking, Lead Generation, Marketing Strategy, Telecommunications, Management, Advertising, Networking, B2B, Inventory Management, Marketing, New Business Development, Analysis, Strategic Planning, Team Building, Project Management, Training, Cold Calling
Education
Davenport University
Bachelor's Degree, Marketing; Business to Business Marketing
Intero Real Estate Services March 2015 - Present
TK Fotos August 2010 - Present
Pierry Software August 2014 - December 2014
Momentage January 2014 - June 2014
Comcast June 2011 - December 2012
Fast Signs January 2012 - February 2012
Lexmark April 2010 - April 2011
AT&T Mobility March 2007 - December 2008
Skills
Sales, Marketing, Customer Service, Social Networking, Call Centers, Social Media Marketing, Direct Sales, Salesforce.com, Telecommunications, Team Leadership, Team Building, Advertising, Customer Satisfaction, Customer Experience, Sales Process, Networking, Microsoft Office, Team Management, Customer Retention, Sales Operations, CRM, Microsoft Excel, Time Management, Online Advertising, Technical Support, Leadership, Public Speaking, Training, Photography, Cold Calling
Education
San Jose State University 2010 — 2015
Bachelor’s Degree, Advertising & Photography
De Anza College
Comcast Interactive Media February 2015 - Present
Comcast Interactive Media July 2012 - Present
Comcast Interactive Media May 2008 - July 2012
Comcast November 2006 - May 2008
PJM Interconnection March 2004 - September 2005
LTL Color Compounders May 2003 - September 2003
Skills
Agile Methodologies, Quality Assurance, Test Planning, Software Quality..., Rally, Testing, Test Automation, SDLC, Scrum, Program Management, Windows, OS X, Microsoft Office, Quality Center, Agile & Waterfall..., Mac OS X, HP ALM, JIRA, Splunk, HP Quality Center, XML
Education
Drexel University 2002 — 2006
Bachelor of Science, Major in Computer Science, Minor in Mathematics
Delaware County Community College 2001 — 2002
Associate of Applied Science, General Studies
Comcast October 2014 - Present
JPMorgan Chase & Co. October 2011 - September 2014
Exelon April 2011 - October 2011
JPMorgan Chase 1999 - 2010
JPMorgan Chase 1997 - 1999
JPMorgan Chase February 1996 - May 1997
Skills
Cisco Technologies, Integration, Project Management, Networking, Infrastructure, WAN, VBScript, Network Design, BGP, Information Technology, Storage Area Networks, Computer Network..., Wireless, Routing, Telecommunications, OSPF, Process Improvement
Education
Delaware County Community College
Novell 3.12
Pierce Jr College
Accounting
Century 21 M&M July 2009 - Present
Best Buy October 2002 - June 2009
Comcast May 1998 - January 2002
Skills
Sales, Negotiation, Business, Sales Management, Salesforce.com, Direct Sales, Customer Service, Real Estate, Sales Process, Retail, Business Development, Merchandising
Education
San Jose City College 1997 — 1998
Business Economics, Psychology & Sports conditioning
Foothill College 1996 — 1997
Business Economics, Psychology & Sports conditioning
De Anza College 1995 — 1996
Business Economics, Psychology & Sports conditioning
TruTeam November 2014 - Present
Delicato Family Vineyards July 2012 - November 2014
Comcast December 2010 - July 2012
CVS Pharmacy March 2006 - December 2009
Longs Drugs Distribution May 2005 - March 2006
MAS Service September 2001 - May 2005
KLA-TENCOR CORPORATION January 1999 - June 2001
Skills
Recruiting, Talent Acquisition, Human Resources, Onboarding, Employee Relations, Applicant Tracking..., New Hire Orientations, Benefits Administration, Interviews, PeopleSoft, Temporary Placement, Payroll, Employee Training, Sourcing, Performance Appraisal, Management, FMLA, Temporary Staffing, Background Checks, Employee Benefits, Deferred Compensation, Manufacturing, Administration, Screening, Training, Organizational..., College Recruiting, Hiring, Technical Recruiting, Job Descriptions, HRIS, Personnel Management, Screening Resumes, Budgets, Job Fairs, Accounting, Internet Recruiting, Talent Management, Negotiation, Program Management, Workforce Planning
Education
De Anza College
Ramalho & Associates LLC. October 2010 - Present
FFE Transportation Services September 2010 - September 2011
FFE Transportation Services August 2010 - January 2011
FFE Transportation Services August 2010 - January 2011
Comcast January 2000 - January 2010
Comcast Cable January 2002 - January 2009
Skills
Transportation, LTL, Warehousing, Transportation..., Logistics, Dispatching, Freight, Logistics Management, Shipping, Trucking, Truckload, Customer Service, Operations Management, Inventory Management, Inventory Control
Education
Dekalb Community College 2009 — 2010
associates, low-voltage electricity
I Technical College 2002 — 2005
E, EST Electronic Systems Technician
Murry Bergtraum High SchoolNew 1993 — 1996
Business Management Diploma, Business Management
NMTS
Associate of Science (A.S.), LOW-VOLTAGE ELECTRICITY
DaVita May 2010 - Present
Blockbuster December 2004 - May 2010
CompUSA April 2003 - August 2004
Comcast February 2001 - April 2003
Best Buy 1998 - 2001
Libralter Plastics Inc. March 1992 - March 1995
Guardian Alarm March 1992 - March 1995
Skills
Leadership, Human Resources, Management, Onboarding, Team Building, Recruiting, Strategic Planning, Coaching, Employee Relations, Succession Planning, Talent Management, Retail, Policy, Interviews, Performance Management, HR Policies, Leadership Development, Talent Acquisition
Education
Davenport University 1984 — 1995
Bachelors, Business Administration
Buncha HAXE Films April 2014 - Present
Bertucci's March 2008 - June 2014
Comcast April 2013 - January 2014
Gozi Film Productions January 2009 - October 2009
Walt Disney World May 2007 - September 2007
Skills
Multi Tasking, Highly detail oriented, Script writing, Screenwriting, Storyboarding, Organization, Time Management, Work in A Fast Paced..., Adaptable to Changes, Acting, Sales, Outlook, Microsoft Word, Inventory Management, PowerPoint, Management, Facebook, Social Media, Microsoft Excel, Event Management
Education
Temple University 2007 — 2009
Bachelors, Communications and Theater, 3.02
Delaware County Community College 2006 — 2007
Communication and Media Studies
Monsignor Bonner
U.S. Census Bureau August 2014 - Present
U.S. Census Bureau September 2012 - Present
Merrill Lynch October 2011 - September 2012
Comcast September 2011 - November 2011
IT Solutions January 2007 - August 2011
Technologists Inc July 2006 - November 2006
Computech International Inc January 2003 - May 2005
SETA Corp 2001 - 2003
Skills
SQL Server 2000-2008, IIS6-IIS7, VMware ESX, Windows 2003-2008, Unix Administration, J2EE Architecture, .NET, Sharepoint 2007/2010..., SQL DBA, Unix, SharePoint, Microsoft SQL Server, Software Development, Java Enterprise Edition, Apache, Integration, IT Strategy
Education
De Montfort University
Master’s Degree, Information Technology
University of Mysore
Bachelor of Engineering (B.Eng.), Electronics and Communication Engineering
Comcast October 2013 - Present
Comcast October 2011 - Present
Comcast Cable March 2003 - October 2011
World Savings December 1999 - March 2003
Skills
Essbase, Financial Modeling, Forecasting, Variance Analysis, Accounting, Cross-functional Team..., Cash Flow, Analysis, Auditing, Program Management, Strategy, SAP, Access, Budgets, Financial Forecasting, P&L Management, Internal Controls, Strategic Planning, Finance, Management, Capital Budgeting, Change Management, Leadership, Vendor Management, Team Building, Strategic Financial..., Business Planning, Process Improvement, Sarbanes-Oxley Act, Financial Analysis, Risk Management, Business Process..., Managerial Finance, Project Management, Income Statement, Financial Reporting, Hyperion Enterprise, Account Management, Financial Planning, Sales
Education
St. Mary's College of California 2009 — 2011
Executive MBA
De La Salle University 1995 — 1999
BS in Business Management and BA in International Studies
Personal Power and Performance Coaching, LLC October 2010 - Present
Comcast April 2007 - February 2009
Computer Task Group October 2005 - April 2007
Business Software Solutions May 2004 - April 2005
Skills
Executive Coaching, Quality Management, Team Building, Organizational..., Mentoring, Coaching, Strategic Planning, Continuous Improvement, Project Management, SDLC, Program Management, Leadership, Leadership Development, Business Analysis, Quality Assurance, Management Consulting, Training, Quality Center, Project Planning, Integration, Business Process, Six Sigma, Testing, Outsourcing, Agile Methodologies, Consulting, Enterprise Software, Change Management, Governance, Cross-functional Team..., Strategy, Team Leadership, Workshop Facilitation, Process Improvement, Nonprofits, Business Process..., Management, Staff Development, Troubleshooting, Budgets, Vendor Management
Education
Landmark Education 1996 — 2015
Professional Certification 2009 — 2009
Certified Coach Practitioner
Rochville University 2003 — 2004
BA
Indiana University-Purdue University at Indianapolis 1974 — 1976
BS
Delaware County Community College
Flint Group May 2010 - March 2015
Comcast January 2010 - May 2010
GMAC July 2009 - November 2009
Ford Motor Credit Company 2007 - February 2009
Ford Motor Company February 2006 - May 2007
Ford Motor Company August 2004 - February 2006
MSX International October 1997 - August 2004
Renkim Corporation June 1987 - October 1997
Skills
Forecasting, Financial Analysis, Internal Controls, Budgeting, Business Planning, Analysis, Financial Reporting, SOX, Risk Analysis, 10Q, Variance Analysis, Data Research, Problem Solving, Analytics, Strategic Planning, Innovation Management, Cost Control, Capital Expenditures, Financial Statements, Ad Hoc Reporting, Advanced Excel, SAP
Education
Davenport University
BBA, Accounting, Business Administration, 3.70
Trenton High School
Comcast October 2014 - Present
VidCon November 2014 - Present
Kamcord August 2012 - Present
UpWest Labs April 2012 - Present
RetailMeNot, Inc. August 2011 - July 2015
8tracks 2014 - 2015
YouTube April 2011 - September 2014
500 Startups 2012 - 2014
Google November 2007 - March 2011
Google October 2006 - December 2007
Skills
Product Management, Digital Media, E-commerce, Marketing, Mobile Devices, SEO, Web Video, CRM, Competitive Analysis, Product Marketing, Cross-functional Team..., Coupons, Analytics, SEM, Business Development, Entrepreneurship, Start-ups, Venture Capital, Strategy, Online Advertising, Product Development
Education
UC Berkeley, Haas School of Business 2003 — 2005
MBA, consumer technology marketing
Dartmouth College
BA, Government
Broadview Networks October 2009 - Present
Comcast Commercial Online August 2005 - January 2009
Comcast Cable May 2002 - August 2005
Comcast June 1999 - April 2002
ICT Telemarketing March 1999 - June 1999
Franklin Mint June 1995 - June 1998
Skills
Switches, Routers, Routing, Cisco Technologies, TCP/IP, VoIP, DNS, Troubleshooting, IP, Juniper, MPLS, Technical Support, Networking, Frame Relay, Help Desk Support, DSL, Testing, T1, Software Documentation, BMC Remedy, Software Installation, Cabling, Telephony, LAN-WAN, WAN, Cisco IOS, Computer Network..., Provisioning, Broadband, Metro Ethernet
Education
Delaware County Community College 1998 — 2000
Computer Service and Repair, Technology
RDK,llc 2012 - Present
Comcast January 2011 - Present
CCAD,llc 2005 - Present
CAL,llc 2005 - Present
Comcast Cable January 2005 - January 2011
Guideworks, llc April 2004 - June 2010
TVWorks, llc 2004 - 2010
Comcast Cable October 1999 - January 2005
Sega Channel 1994 - 1998
Tele-Communications, Inc./AT&T Broadband 1982 - 1993
Skills
Product Management, VOD, Strategic Partnerships, Interactive TV, Broadband, Telecommunications, IPTV, Product Development, Call Centers, Cable Television, Cloud Computing, Leadership, Digital Media, VoIP, Integration, Product Marketing, Competitive Analysis, Start-ups, Team Building, Wireless, Streaming Media, Cross-functional Team..., Mobile Devices, Digital TV, Executive Management, Strategy, IP
Education
Davidson College 1976 — 1980
Bachelor's degree, European History
DiMare, Brown, Hicks & Kessler, LLC November 2011 - Present
Comcast January 2010 - November 2011
Equality California February 2006 - December 2009
University of California, San Francisco March 2005 - January 2006
AIDS Legal Referral Panel 2004 - 2006
Law Offices of Thomas G. Best July 2004 - February 2005
San Francisco Board of Supervisors March 2004 - June 2004
Disability Rights California March 2003 - June 2004
Skills
Crisis Communications, Philanthropy, Budgets, Change Management, Cross-functional Team..., Franchising, Public Policy, Non-profits, Political Campaigns, Community Outreach, Policy Analysis, Politics, Policy, Government, Public Speaking, Legislative Relations, Coalitions, Media Relations
Education
University of California, Davis - School of Law 2000 — 2003
Juris Doctor, Law
Dartmouth College 1996 — 2000
Bachelor of Arts, History cum laude
Comcast Cable 2009 - Present
Comcast December 2004 - May 2009
Education
Delaware County Community College 1988 — 1990
SunServe Social Services June 2015 - Present
AC Square Inc January 2010 - October 2012
Comcast Cable June 1999 - November 2010
Comcast 1999 - November 2010
Education
De Anza College
ARRIS April 2013 - Present
Motorola, Mobility January 2005 - Present
Google May 2012 - April 2013
Motorola January 2005 - May 2012
Hotwire Communications October 2004 - January 2005
SCTE January 2002 - October 2004
Society of Cable Telecommunications Engineers January 2002 - October 2004
Excite@Home January 2000 - January 2002
Suburban Cable November 1990 - January 2000
Comcast 2000 - 2000
Education
Penn State University 1976 — 1979
BS
Delaware County Community College 1974 — 1976
AS
haverford high 1970 — 1974
Pinewood Systems LLC 2000 - Present
Comcast April 2013 - September 2013
PennDOT (Pennsylvania department of Transportation) November 2011 - December 2012
Comcast September 2006 - September 2011
Lockheed Martin August 1989 - June 2001
Skills
Integration, Project Management, Process Improvement, Requirements Analysis, Systems Engineering, Team Leadership, Project Planning, Leadership, MS Project, Program Management, Team Building, Enterprise Architecture, Telecommunications, Technical Writing, Networking, Microsoft Office, Strategic Planning, Troubleshooting, Video, Change Management, PowerPoint, Cross-functional Team..., Product Development, SharePoint, Vendor Management, Problem Solving, Public Speaking, Management, Team Management, Coaching, Software Development, Video Production, Product Management, Six Sigma, Business Intelligence, Mentoring, Business Development, Streaming Media, Resource Management, SQL, New Business Development, Software Documentation, IT Strategy, TCP/IP, Technical Leadership, Visio, Video Editing, Testing, Video Conferencing, Proposal Writing
Education
Delaware County Community College 1979 — 1981
Video Production and Engineering, A
Connecticut School of Broadcasting 1977 — 1978
TV and Radio Broadcast License, Radio and Television Broadcasting Journalism, Technology
New England Center of Performing Arts 1977 — 1978
Musical Theatre, A
Hartford Conservatory
Theatre/Theater
Accolade, Inc. January 2015 - Present
Airclic October 2013 - January 2015
Comcast May 2013 - September 2013
McKesson Health Solutions November 2010 - May 2013
Citi 2009 - 2010
Christiana Care Health System June 2008 - September 2009
ING Direct 2006 - 2008
Education
Delaware County Community College 1996 — 1998
Tata Consultancy Services September 2014 - Present
MDT Personnel January 2013 - June 2014
Comcast January 2006 - December 2011
Comcast Cable January 2003 - January 2006
Skills
Sla, Cross-functional Team..., IT Operations, Data Center, Vendor Management, Disaster Recovery, ITIL, Service Delivery, BMC Remedy, Call Center, Incident Management, Managed Services, Active Directory, IT Management, IT Service Management, SDLC, Technical Support, Management, Enterprise Software, Telecommunications, Servers, Change Management, Integration, Call Centers, System Deployment, Troubleshooting, Leadership, Process Improvement, VoIP, Help Desk Support
Education
West Chester University of Pennsylvania 1984 — 1985
History
Delaware County Community College 1982 — 1984
Comcast August 2014 - Present
Nerium BioTechnology Inc. April 2014 - August 2014
ACERIS December 2009 - December 2013
International Technological University (ITU) August 2007 - December 2009
Silicon Test Solutions January 2005 - August 2007
Toyota Bahrain December 1997 - August 2003
Union Assurance Ltd. January 1996 - December 1997
Skills
Windows, C++, Microsoft Office, Java, C, Linux, Software Development, Unix, Integration, SQL, Cloud Computing, Requirements Analysis, Networking, Project Management, Troubleshooting, Databases, Agile Methodologies, Active Directory, TCP/IP, Cisco Technologies, Windows Server
Education
International Technological University 2007 — 2009
Master of Science (MS), Computer Engineering
De Anza College 2003 — 2005
ST. Sebastian's College, Moratuwa 1978 — 1991
Comcast August 2015 - Present
Comcast September 2013 - August 2015
PwC July 2012 - September 2013
PwC July 2009 - June 2012
Ernst & Young June 2008 - August 2008
Beta Theta Pi Fraternity August 2007 - April 2008
Skills
Financial Analysis, Accounting, Business Process, Internal Controls, Auditing, Sarbanes-Oxley Act, Financial Reporting, Internal Audit, US GAAP, Financial Accounting, GAAP, CPA, SEC filings, Risk Management
Education
Lehigh University - College of Business and Economics 2005 — 2009
Bachelor of Science (B.S.), Accounting, Information Systems
Deerfield Academy 2004 — 2005
Loyola Blakefield 2000 — 2004
Lakeside Cottage Collectibles February 2009 - Present
Maxwell House B&B March 2006 - Present
The Needle Nook/Carole's Collectibles January 2000 - Present
Fountain Inn and Hotel Lakeside September 2010 - March 2012
IAAP 1995 - 2010
North Coast Correctional Treatment Facility February 2007 - January 2009
Invacare 2005 - 2007
Leadership Lorain County 2004 - 2005
Comcast 1997 - 2004
Skills
Microsoft Office, Administrative..., Outlook, Office Management, Data Entry, Research, Customer Service, Process Scheduler, Access, Supervisory Skills, Spreadsheets, Lotus Notes, QuickBooks, Microsoft Excel, Budgets, Teamwork, Time Management, Office Administration, Public Speaking, Social Media, Event Planning, Adobe Acrobat, Event Management, PowerPoint, Confidentiality, Newsletters, Microsoft Word, Invoicing, Telephone Skills, Calendars, Team Building, Fundraising, Healthcare, System Administration, Software Documentation, Editing, Leadership, Notary Public, Accounts Payable, Microsoft Office 2007, Office Equipment, Accounts Receivable, Microsoft Publisher, Social Networking, Training, Fax, Expenses, Coordination, Interviews, Online Research
Education
Certified Natural Health Professionals 1986 — 2009
David N. Myers University 1999 — 2001
Lorain County Community College
ARAMARK September 2013 - Present
InterDigital Communications April 2013 - September 2013
Comcast March 1992 - March 2013
Skills
Telecommunications, Project Management, Vendor Management, Cross-functional Team..., Strategic Planning, Product Management, Contract Negotiation, Team Building, Program Management, Management, Process Improvement, Change Management, Team Leadership, Project Planning, Account Management, Negotiation, Microsoft Office,..., Customer Service, Wireless, Business Development, Analysis, Training, Call Centers, Recruiting, Performance Management, Business Process..., Customer Satisfaction, Human Resources, Leadership, CRM, Visio, Start-ups, Marketing, Budgets, SAP, Operations Management, Troubleshooting, Integration, Employee Relations, Strategy, Forecasting, Strategic Partnerships, Salesforce.com, Sales, Customer Experience, Software Documentation, Administrative..., Executive Management, Outlook, Team Management
Education
Delaware County Community College 2002 — 2004
Paralegal Certificate
Cheltenham
Comcast January 2001 - December 2009
Education
Davenport University 2001 — 2008
Byron Center High School
Sony Pictures Entertainment July 2015 - Present
Sony Pictures Entertainment February 2014 - July 2015
The Tennis Channel September 2010 - February 2014
Comcast May 2008 - September 2010
E! Entertainment Television April 2006 - May 2008
Max Custom Media April 2005 - January 2006
Skills
Social Media, Video Production, Broadcast, Television, Digital Media, Entertainment, Video Editing, New Media, Final Cut Pro, Video, Facebook, Editing, Event Planning, Radio, Social Networking, Film, Content Strategy, Broadcast Television, Avid Media Composer
Education
Ithaca College 2002 — 2004
Bachelor of Science (BS), TV/Radio - Video Production
Dean College 2000 — 2002
Associate of Arts (AA), Communications
Comcast May 2014 - Present
Valpak December 2011 - October 2012
Zix Corporation September 2005 - July 2009
Navinet (formerly NaviMedix) 2002 - 2005
OakTree Health Plan 1993 - 1995
Skills
Sales, Marketing Strategy, Lead Generation, Direct Sales, Marketing, New Business Development, Management, Training, Physicians, Account Management, Business Development, Salesforce.com, Solution Selling, Selling
Education
Delaware County Community College 1987 — 1989
Cardinal o'hara
Comcast August 2014 - Present
Dow Chemical November 2011 - August 2014
Comcast August 2007 - November 2011
Miles Technologies August 2001 - August 2007
Digital Strategists 2000 - 2001
Skills
SQL Server, SharePoint, XML, VB.NET, Web Services, C#, Application Development, ASP.NET, ASP, JavaScript, Visio, Business Analysis, HTML, .NET, Agile, CSS, Web Development, Business Intelligence, Crystal Reports, Windows, Process Improvement, EDI, Systems Analysis, Visual Studio, Databases, Windows Server, Web Applications, System Administration, Troubleshooting, Software Development, Scrum, AJAX, T-SQL, Microsoft SQL Server, Agile Methodologies, Oracle, Visual Basic, IIS, SSIS, SDLC, SQL
Education
De La Salle University 1996 — 2000
Bachelor of Science (BS), Computer Science
Comcast July 2008 - Present
Comcast January 2008 - Present
Communications Construction Group, LLC January 2001 - January 2004
Communications Construction Group January 1998 - January 2001
Education
Widener University 2004 — 2011
Delaware County Community College
Bachelor of Science, Information Systems
Gloucester County Community College
Associate of Science, Network Management
Widener University
Bachelor of Science, Information Systems
Lincoln Square Post Acute Care August 2012 - July 2014
Blue Shield of California September 2009 - October 2012
Comcast February 2009 - September 2009
LandAmerica Home Warranty Company May 2006 - May 2008
Echostar Satellite Services L.L.C. January 2000 - September 2004
Skills
Customer Service, Leadership, Training, Team Building, Strategic Planning, Event Planning, Microsoft Excel, Outlook, Public Speaking, Management, Sales, Insurance, Healthcare Management, Entertainment, Workers Compensation, Data Entry, Facilities Management, HIPAA, Coaching, Leadership Development, Employee Relations, Claim, Microsoft Office, Analysis, Healthcare, Marketing, Social Media, Account Management, Process Improvement, Liability
Education
Oak Grove High School 1986 — 1990
High School Diploma, General Studies
De Anza College
Xand October 2013 - Present
Comcast October 2009 - June 2012
Xanadoo LLC July 2009 - October 2009
Schramm, Inc February 2006 - January 2009
Saturn of springfield April 2004 - August 2005
State of Michigan April 2003 - October 2003
GSC Mobile Solutions April 2000 - November 2002
Skills
Internet Troubleshooting, Android, Android Development, Linux, Linux Server, Linux Desktop, Windows, Windows Security, Windows Registry, Windows Server, CentOS, Cable Modems, Cable Networks, Cable Broadband, LAN-WAN, VPN, FTP, TCP/IP, DNS, DHCP, Technical Support, Wireless, Troubleshooting, Operating Systems, Customer Service, Quality Assurance
Education
Delaware County Community College 2008 — 2008
MCP
Lansing Community College 1999 — 2001
FRONTLINE RECOVERY LIMITED June 2015 - Present
TJ's Computer Solutions January 2009 - Present
Comcast 2007 - 2008
CC AHEC 2006 - 2007
Skills
Windows Server, Computer Repair, Active Directory, Software Installation, Operating Systems, Computer Hardware, CompTIA A+ Certification, Microsoft Certified..., Windows, Network Administration, DHCP, Networking, Network Security, PowerPoint
Education
Widener University 2014 — 2017
Master’s Degree, Social Work, 3.55
Ferris State University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications
Davenport University 2011 — 2011
Computer Systems Networking and Telecommunications
Grand Rapids Community College 2009 — 2011
Associate’s Degree, Art & Sciences
Google April 2013 - Present
Cablecom Limited October 2009 - March 2013
Line-X Protective Coatings October 2004 - September 2009
Comcast 1999 - 2004
Skills
New Business Development, Marketing Strategy, Business Strategy, Product Development, Entrepreneurship, Sales Management, Strategic Planning, Start-ups, Negotiation, Team Building, Marketing, Business Planning, Coaching, Management, Business Development
Education
San Jose State University 1990 — 1991
De Anza College 1987 — 1990
Associate of Arts (AA), Film/Video and Photographic Arts
Baker College October 2011 - Present
Liquid Web October 2010 - Present
Comcast June 2008 - December 2009
Comcast June 2007 - June 2008
Skills
Leadership, Management, Customer Service, Windows, Linux System..., Troubleshooting, Ubuntu, Server Administration, Public Speaking, Apache, DNS, Computer Hardware, Microsoft Excel, Microsoft Word, PowerPoint, MySQL, Microsoft Office, English, Outlook, Teaching, Project Planning, MBA, Research, Budgets, Visio, Networking, APA, LinkedIn, C-Level Executive..., C Level Selling, C-Level Negotiations
Education
Davenport University 2009 — 2011
Executive MBA, Business Administration and Management, General, 3.86 GPA
Davenport University
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications, 3.74 GPA
Security Forces International April 2012 - Present
Comcast March 2012 - Present
Dept. Of Juvenile Justice June 2010 - January 2011
Aramark Uniform Service December 2007 - December 2008
SATAIR USA May 2007 - December 2007
Ackerman Security System January 2005 - March 2007
KMC Telecom December 2003 - December 2004
Sbc Datacomm April 2000 - December 2003
Skills
Financial Reporting, Budgets, Financial Analysis, Forecasting, Credit Risk, Finance, Process Improvement
Education
Dekalb Technical College 2012 — 2013
Banking and Finance
Georgia Perimeter College 2012 — 2013
Associate of Arts and Sciences (AAS), Banking and Financial Support Services
Hearthside Food Solutions September 2007 - Present
Comcast August 1994 - June 2007
World Security Engineers September 1991 - June 1994
Pacesetter Products Inc August 1986 - August 1991
United States Army September 1983 - September 1986
Skills
Continuous Improvement, Materials Management, SAP, Quality Assurance, Process Improvement, Operations Management, HACCP, Manufacturing, 5S, Food Manufacturing, Food Industry, Food Safety, Team Leadership, Leadership, Production Planning, Lean Manufacturing, Training, Packaging, Warehousing, Inventory Control, Food Processing, Inventory Management, MRP, Supply Chain Management, Supply Chain, Food, Management
Education
Davenport University
Business
East Kentwood High School
GED
Pacesetter Management Development
Capital One March 2015 - Present
Capital One February 2012 - Present
Capital One February 2011 - February 2012
Comcast January 2010 - February 2011
Skills
Windows, Access, Data Analysis, Customer Service, Outlook, Analysis, Databases, Microsoft Office, Microsoft Excel, PowerPoint, Photoshop, Public Speaking, Strategic Planning, Team Leadership, Microsoft Word, English, Research, Teaching, HTML, Negotiation, C++, Editing, C, Java, Unix, Linux, JBoss Application Server, JBoss EAP, Mac OS
Education
Wilmington University 2012 — 2014
Web Information Systems / Network & Security Forensics, 3.83 GPA
Ace Computer Training Center 2009 — 2009
Computer and Information Sciences and Support Services
Delaware County Community College 2005 — 2008
Computer and Information Sciences and Support Services
Comcast Cable June 2012 - Present
Comcast August 2006 - June 2012
Skills
Call Centers, Customer Satisfaction, Customer Service, Telecommunications, Troubleshooting, Customer Experience, Operations Management, Customer Retention, Dispatching, Team Building, Workforce Management, Process Improvement, Data Entry, Microsoft Office, Sales, Inventory Management, Process Scheduler
Education
De Anza College 2002 — 2005
Pioneer High School
Aggressive Investments January 2007 - Present
Dominating Debt January 2007 - Present
7 Mile Publishing and Production 2014 - 2014
The Auto Club Group January 2010 - 2012
Comcast August 2008 - April 2010
AT&T January 1988 - December 2005
Skills
Management Consulting, Strategic Planning, Business Strategy, Coaching, Change Management, Project Management, Executive Coaching, Leadership Development, Marketing Strategy, Business Planning, Team Building, New Business Development, Public Speaking, Small Business, Organizational...
Education
BIBLE TRAINING COLLEGE 2007 — 2008
Davenport University-Eastern Region 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
School of Aviation and Electronics 2000 — 2002
Fiber Optics Certifications
Pershing High School
HCL America July 2012 - Present
Comcast July 2005 - July 2012
Education
Davis College
Associates Degree, Computer Programming, Specific Applications
Comcast November 2006 - Present
Comcast January 2006 - Present
Abcom Mortgage February 2003 - November 2006
H.C January 2001 - January 2003
Skills
Telecommunications, Customer Service, Outlook, Billing Systems, Data Entry
Education
Strayer University-Georgia 2009 — 2014
Bachelor of Business Administration (BBA), Acquisition and Contract
Dekalb Technical College 1999 — 2003
Associate's degree, Accounting
Pacific Surfacing Inc. August 2012 - Present
Comcast November 2008 - August 2012
Best Buy May 2003 - October 2005
cyberManor January 2000 - April 2004
DSL Designs February 2001 - January 2003
Skills
Sales, Training, Account Management, Customer Service, Marketing, Salesforce.com, Networking, Microsoft Office, Social Media, CRM, Cold Calling, Microsoft Excel, SaaS, Sales Process, Product Marketing, Teaching
Education
De Anza College 2005 — 2007
Associate of Arts (AA), Marketing
Los Gatos High School
Comcast October 2004 - Present
Stanford University June 1994 - March 2000
Stanford University September 1991 - June 1994
Education
De Anza College
Solar City 2014 - Present
Comcast December 2009 - February 2013
Safeway 1989 - 2006
Skills
Telecommunications, Cold Calling, Call Center, Direct Sales, Sales Operations, Salesforce, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft CRM, Customer Retention, Call Centers, Sales, Account Management, Salesforce.com, Customer Satisfaction, Sales Process, Sales Presentations
Education
De Anza College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Us Army
Comcast Collected on Past Due AccountsBank of AmericaConvergysNovember 2011 - February 2012
Teleperformance, USA September 2010 - August 2011
Skills
Learning Quickly, Artistic Vision, Very organized, Positive Personality, Innovativeness, Service Focused
Education
Davis Applied Technology College 2008 — 2008
GED, Liberal Arts and Sciences/Liberal Studies
Northridge High School
Philidor Rx Services January 2015 - Present
Comcast Business January 2014 - January 2015
United Savings Bank May 2013 - January 2014
WAWA April 2012 - May 2013
Comcast August 2008 - August 2010
Skills
Customer Retention, Customer Service, Technical Support, Time Management
Education
Delaware County Community College 2010 — 2012
Associates of Applied Science, Small Business Administration/Management
CHI 2007 — 2008
Network Engineering
Upper Darby High School 2002 — 2006
Comcast October 2012 - Present
Support Marketing Group September 2011 - May 2012
AT&T August 2009 - June 2011
Education
Hondros College
Life & Health Insurance / Real Estate
David N. Myers University
Associate's degree, Business, Management, Marketing, and Related Support Services
Fry's Electronics September 2013 - January 2014
Cox Communications April 2004 - October 2012
Comcast April 1981 - November 2001
Nortel Networks April 1997 - October 2001
Nortel Networks February 1995 - April 1997
Nortel Networks March 1985 - April 1997
Skills
Reliability, RF, Telecommunications, Wireless, Fiber Optics, Testing, Troubleshooting, TCP/IP, IP, Integration, Ethernet, Unix, Root Cause Analysis, Cross-functional Team..., Product Management, VoIP, Hardware, Technical Support, Program Management
Education
DeVry University
Associate's degree, Electronics and Communications
Dekalb Community College
Took Various Courses, Computer Science
Endo Pharmaceuticals March 2012 - May 2015
University of Pennsylvania 2011 - 2012
Comcast May 2011 - December 2011
Catholic Health System April 2011 - August 2011
Philadelphia College of Osteopathic Medicine January 2007 - December 2010
Skills
Enterprise Software, Help Desk Support, Service Desk, Troubleshooting, Software Documentation, Customer Service, Networking, Technical Support, Active Directory, Cisco VPN, Microsoft Exchange, Lync, Citrix, SCCM, Windows Server, Salesforce.com..., Password Resets, iPhone Support, iPad Support, Laptops, Print Servers, Bomgar, Virus Removal, Service-now.com, BMC Remedy Ticketing..., Cisco Technologies, Servers, Disaster Recovery, Software Installation, VPN
Education
University of Phoenix 2006 — 2007
Information Technology
Delaware County Community College
Associate’s Degree, Network Engineering
Verizon February 2015 - Present
Verizon October 2006 - February 2015
Verizon October 2004 - October 2006
Comcast October 2001 - November 2004
Transocean May 1998 - November 2000
Skills
Networking, Optical Fiber, Telecommunications, Troubleshooting, VoIP, IP, Wireless, Cisco Technologies, Telephony, Call Centers, Cabling, T1, Fiber Optics, Ethernet, Switches, Network Design
Education
Trinity Valley Community College 1996 — 1998
Associate of Science (A.S.)
Dawson Community College 1996 — 1996
College Rodeo
Comcast March 1997 - Present
Argenbright Security Inc August 1995 - March 1997
McDonald's Corporation June 1990 - August 1996
Skills
Customer Service, Business Services, Cable Television, Digital Cable, Cable Modems, Telephony, Home Theater, Premise Wiring, Data Wiring, Security, Alarm Systems, IP Cameras, Home Networking, Wireless Networking, Adtran, PRI, VoIP protocols SIP, Metro Ethernet, Plant Maintenance, Microsoft Excel, Microsoft Word, Customer Satisfaction, Routers, Routing, Training, Software Installation
Education
Dekalb Technical College 1992 — 1993
Computer Engineering
Crystal Springs High School 1980 — 1992
Honor Graduate, General Study