Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Comcast October 2013 - Present
Comcast Cable February 2012 - October 2013
Comcast Cable April 2010 - February 2012
Subway September 2001 - April 2010
Skills
Call Centers, Software Documentation, Customer Service, Digital Media, Social Media, Video, Human Resources, Television, Video Production, Broadcast, TCP/IP, Project Management, Technical Support, Workflow, Microsoft Excel, Microsoft Office, Outlook Express, Troubleshooting, HFC, Data Analysis, File Management, Cross-functional Team..., Team Building, Critical Thinking, Windows XP Pro, Networking, Internet Explorer, Team Leadership, Customer Satisfaction, VoIP, Telecommunications
Education
Eastern Michigan University 2005 — 2009
Bachelors of Science, Social Sciences
Eastern Michigan University 2005 — 2009
Bachelor's degree, Social Sciences
Horizon Pharma plc January 2015 - Present
Arbor Pharmaceuticals November 2013 - January 2015
Paychex August 2012 - November 2013
Comcast July 2007 - July 2012
Skills
Sales, Account Management, Cold Calling, Leadership, Customer Service, Customer Retention, Sales Operations, Salesforce.com, Team Building, Sales Process, B2B, Sales Presentations, Direct Sales
Education
Eastern Michigan University 2003 — 2006
Bachelor's degree, Business Administration and Management, General
Comcast May 2006 - Present
Eastern Michigan University May 2005 - July 2005
Fox 2 January 2005 - April 2005
Skills
Cold Calling, Sales Operations, Sales, Selling, Customer Service, New Business Development, Project Planning, Telecommunications, Direct Sales, Salesforce.com, Customer Satisfaction, Account Management, Customer Retention, Solution Selling
Education
Eastern Michigan University 2000 — 2005
Bachelors of Science, Communications and Business Mgmt
Audian (Formerly Persephone) August 2014 - Present
MegaPath April 2012 - June 2014
Comcast September 2008 - April 2012
New Outlook Financial Group, Inc. July 2006 - September 2008
Wahl Landscaping January 1999 - January 2005
Skills
Lead Generation, Qualifying Prospects, Salesforce.com, CRM, Sales, Overcome Objections, B2B, Solution Selling, Microsoft Office, SaaS, Email Marketing, Public Speaking, SEO, Entrepreneurship, Account Management, Sales Process, Sales Operations, New Business Development, Strategic Partnerships, Direct Sales, Selling, Cloud Computing, Networking, Telecommunications, Business Intelligence, Management
Education
Eastern Washington University
Bachelors, Business & Communications
Thomson Reuters Tax and Accounting March 2015 - Present
Thomson Reuters December 2014 - March 2015
Infinity Contact / Google July 2013 - December 2014
Royal Family Entertainment January 2006 - January 2014
Quicken Loans May 2012 - August 2012
COMCAST May 2011 - May 2012
Skills
Advertising, Spreadsheets, Customer Relations, Excel, Production, Social Media Marketing, Direct Marketing, Event Management, Sales, Customer Experience, Event Planning, Non-profit..., Photoshop, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Outlook, Marketing, Social Networking, Training, Leadership, Public Speaking, Management, Fundraising
Education
University of Phoenix 2008 — 2010
MBA, Business Administration
Eastern Michigan University 2000 — 2008
Bachelor of Science, Communication
Comcast Business October 2013 - Present
Comcast August 1999 - Present
Skills
Account Management, Advertising, Broadband, B2B, Budgets, Business Development, Business Strategy, Call Center, CRM, Call Centers, Cloud Computing, Coaching, Contract Negotiation, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Ethernet, Forecasting, Healthcare, IP, Lead Generation, Leadership, MPLS, Managed Services, Management, Marketing, Marketing Strategy, Microsoft Excel, Mobile Devices, Networking, New Business Development, Performance Management, Process Improvement, Product Management, Program Management, Project Management, Recruiting, SaaS, Sales, Sales Management, Sales Operations, Sales Process, Salesforce.com, Selling, Selling Skills, Solution Selling, Strategic Partnerships, Strategic Planning
Education
Eastern Michigan University 1998 — 2000
Middleton Realestate Agency 2001 — 2001
Comcast March 2015 - Present
The Schwan Food Company February 2014 - March 2015
The Oregonian / OregonLive.com April 2012 - February 2014
Westside Radio Inc. July 2000 - April 2012
Dex 2011 - 2012
Northwest Fitness September 1995 - July 2000
Skills
Microsoft Office, Social Media, Editing, Microsoft Excel, Event Planning, Customer Service, Microsoft Word, PowerPoint, Event Management, Public Relations, Photoshop, Outlook, Advertising, Television, Marketing, Research, Social Media Marketing, Final Cut Pro, Public Speaking, Office Management, Digital Marketing, Online Advertising, Online Marketing, Blogging, SEM, Social Networking, Copywriting, Facebook, Press Releases, Email Marketing, Advertising Sales, Digital Media, Media Relations, SEO, Marketing Communications
Education
Eastern Oregon University 2010 — 2012
Regulus Fitness July 2015 - Present
The Terry Lee Wells Nevada Discovery Museum October 2012 - Present
Thomson Reuters Tax & Accounting June 2005 - October 2012
Eastern Michigan University August 2004 - May 2005
Comcast June 2003 - May 2004
Skills
Training, Testing, Networking, Data Analysis, Microsoft Office, Microsoft Excel, Windows, PowerPoint, Time Management, Microsoft Word, Process Improvement, Team Leadership, Problem Solving, Customer Service, Teamwork, Collaboration, Fixed Assets, Tax, Fast Learner, Communication, Technical Support, Passionate about work, Passion for Helping..., Perseverance, Discipline, Software, Leadership, Research, Troubleshooting, Customer Satisfaction, Business Analysis, Software Documentation, SharePoint, Accounting, Coaching, Program Management, Analysis, Social Networking, Budgets, Team Building, Vendor Management, Outlook, Strategic Planning, Databases, Fundraising, Recruiting, Access, Management, Data Entry, System Administration
Education
University of Nevada-Reno 2010 — 2012
MBA, MBA, 3.8
Eastern Michigan University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Computer Information System & Mgmt, 3.66
Nameless Waters January 2009 - Present
Inside Sim Racing October 2012 - April 2014
Comcast July 2005 - December 2008
Cox/TCI/AT&T/Comcast - cable February 1992 - March 2006
KREM TV August 1987 - July 1988
Skills
Video Production, Videography, Video Editing, Digital Photography, Web Design, Creative Writing, Copywriting, Content Management, Web Content, Content Development, Computer Proficiency, Project Coordination, Broadcast, Video, Public Relations
Education
Eastern Washington University 1982 — 1988
BA, R/TV PR/Advertising
Kellogg High School, Sandpoint High School 1978 — 1978
Chrysler Group LLC July 2013 - Present
Quicken Loans April 2013 - August 2013
Walgreens Co. March 2012 - April 2013
AT&T Advertising Solutions October 2006 - November 2011
Comcast March 2001 - October 2006
Skills
Cold Calling, Sales, B2B, Lead Generation, Customer Satisfaction, Advertising, Online Advertising, Call Center, Customer Retention, Marketing Strategy, Marketing, Account Management, Sales Presentations, Market Planning, Market Research, Marketing Communications, Digital Marketing, Marketing Research, Marketing Management, B2B Marketing, Direct Mail, Online Marketing, SEM, Call Centers, Salesforce.com, SEO, Google Adwords, Customer Experience, Direct Marketing, Advertising Sales, Customer Acquisition, Microsoft Office, Direct Sales
Education
Eastern Michigan University 1998 — 2003
Marketing
United Wholesale Mortgage 2015 - Present
Ryder Truck Rentals October 2014 - June 2015
Quicken Loans June 2013 - June 2014
Comcast May 2008 - August 2008
Skills
Event Planning, Microsoft Office, Public Speaking, Leadership, Community Outreach, Microsoft Excel, Social Networking, Student Affairs, Student Development, Event Management, Leadership Development, Research, Time Management, Youth Mentoring, Editing, Mortgage Banking, Residential Mortgages, Mortgage Lending, Loan Origination, Trucking, Logistics Management
Education
Eastern Michigan University 2006 — 2013
Bachelor of Science (B.S.), Industial Distribution, Management and Marketing Concentration
Comcast April 2012 - Present
Group Associates July 2011 - April 2012
ReCellular Inc. January 2007 - July 2011
Recellular Inc. September 2006 - January 2007
CP Federal Credit Union February 2006 - September 2006
OtterBase Technical Services January 2005 - December 2005
JDA SOFTWARE January 2002 - January 2005
net-linx June 2001 - January 2002
CText March 1997 - June 2001
Skills
Testing, Microsoft SQL Server, Visual Basic, SDLC, .NET, Databases, SQL, Oracle, VB.NET, Software Documentation, Database Design, Troubleshooting, C, Program Management, Business Analysis, Analysis, Security, VSS, Manual Testing, Sybase
Education
Eastern Michigan University
Bachelor of Science, Computer Engineering Tech
Washtenaw Community College 2005 — 2007
Associate in Applied Science, Occupational Studies
National Education Center
Cerificate, Electronic Engineering
Comcast Cable July 2014 - Present
University of Michigan-Dearborn November 2013 - Present
Comcast Cable July 2012 - March 2013
Eastern Michigan University January 2006 - April 2011
Comcast August 2008 - January 2011
Skills
Time Management, Teamwork, Leadership, Critical Thinking, Team Building, Customer Service, Sales, Troubleshooting, Microsoft Office, Windows, Mac OS, Social Media, Data Entry, Technical Support, Call Centers, Customer Experience, Telephone Skills, Editing, Databases, Training, Event Planning, Team Leadership, Community Outreach, Nonprofits, Public Speaking, Volunteer Management, Adobe Photoshop
Education
Eastern Michigan University 2014 — 2015
Master's Degree, Public Administration, 3.75
Eastern Michigan University 2006 — 2012
Bachelor of Science (B.S.), Communication, General
Comcast February 2012 - Present
Comcast May 2010 - March 2012
SunGard Availability Services December 2006 - May 2010
Towers Perrin 2000 - 2005
Towers Perrin 1997 - 2000
PECO Energy 1992 - 1997
Mobil Oil 1989 - 1992
Skills
PMI, PMO, Documentation, Requirements Gathering, Quality Assurance, Software Documentation, Project Planning, Integration, Process Improvement, Project Management, SharePoint, Managed Services, Telecommunications, Management, Vendor Management, Disaster Recovery, Cross-functional Team..., Visio, Data Center, Testing, Information Technology, Program Management, Security, MS Project, PMP, Databases, Networking
Education
Eastern University 2013 — 2015
Master of Business Administration (MBA)
Comcast University 2014 — 2014
Six Sigma Yellow and Green Belt Training
The George Washington University
Masters Certificate, IT Project Management
Eastern University
Bachelor's, Organizational Management
Comcast Cable July 2013 - Present
Comcast October 2012 - July 2013
Comcast February 2011 - October 2012
Comcast September 2009 - February 2011
PRC of Portland February 2008 - July 2009
Union Gospel Mission May 2004 - February 2008
Skills
Telecommunications, Call Centers, Customer Satisfaction, Customer Experience, Sales, Customer Service, VOD, Telephony, Customer Retention, Technical Support, Leadership, Microsoft Office, Management, Avaya, Project Management, Time Management, Vendor Management, High Technical Aptitude, Procedural Analysis, ACSR, Employee Loyalty, SharePoint, Raiser's Edge, SAP, Employee Training, Process Improvement, Avaya Technologies, Team Leadership, Team Building, Troubleshooting, Training, Cross-functional Team..., VoIP
Education
Eastern Oregon University 2010 — 2011
Business Administration and Management, General
University of Phoenix 2008 — 2010
Business Administration and Management, General
Comcast Cable September 2012 - Present
Comcast 2012 - 2013
Tina's Tutoring 1996 - September 2012
Pool4Tool 2011 - 2011
US Census Bureau 2010 - 2010
Forgotten Harvest 2007 - 2010
Chelsea Center for the Arts 2007 - 2009
Livonia Public Schools 2003 - 2005
Kids Stop 2001 - 2003
Skills
Data Collection, Data Quality, GIS, Managing Staff, Google Adwords, Facebook, HTML, CSS, SEO, ArcMap, LinkedIn, Hoovers, Cold Calling, CRM, Landing Pages, Fundraising, Donor Perfect, Microsoft Excel, PowerPoint, Acess, Hands-on Training, Website Development, Online Newsletter, Academic Tutoring, Primary Education, Grants, Public Policy, Public Speaking, Teaching, Management, Access
Education
University of Detroit Mercy
Master of Arts (M.A.), Economics
Eastern Michigan University
Bachelor of Science (B.S.), Industrial Distribution
Schoolcraft College
Associate of Arts (A.A.), Liberal Arts
ITT Technical Institute-Canton
Associate of Arts (A.A.)
BNY Mellon July 2015 - Present
ADT July 2014 - December 2014
Comcast November 2011 - November 2012
Comcast November 2011 - November 2012
Prince Telecomm May 2011 - November 2011
JPMorgan Chase February 2011 - May 2011
HSBC BANK August 2010 - January 2011
Comcast Cable September 2008 - July 2010
Diamond State Telephone/ Bell Atlantic/ Verizon Inc July 1993 - July 2008
Diamond State Telephone /Bell Atlantic/ Verizon Inc July 1990 - December 1996
Education
Eastern University 2012 — 2016
Eastern University
Business Administration
Concord High School
High School Diploma
Peirce College
Business Administration
Comcast Cable August 2013 - Present
Comcast February 2013 - August 2013
Astea January 2012 - February 2013
CS STARS March 2011 - January 2012
University of Pennsylvania March 2011 - September 2011
University of Pennsylvania January 2008 - March 2011
School District of Philadelphia October 2004 - August 2007
Skills
Microsoft Office, Data Analysis, Educational Leadership, Public Speaking, Program Management, Non-profits, Strategy, Project Management, Social Media, Business Intelligence, Analytics, Report Development, Software Consulting, Software Configuration..., Quality Assurance, Strategic Planning, Business Analysis, Nonprofits, Business Systems..., ERP, Integration
Education
University of Pennsylvania - The Wharton School 2009 — 2010
Marketing
Eastern University 2004 — 2006
M.Ed., Multicultural Education
Temple University 1999 — 2003
BA, Communications
Mspark August 2014 - Present
Basic to Brilliant Catering November 2012 - August 2014
Comcast January 2011 - November 2012
Comcast Cable April 2007 - January 2011
Comcast Cable November 2007 - February 2010
Comcast April 2007 - November 2007
Best Buy October 2004 - March 2007
Skills
Sales, Sales Management, Leadership, Direct Sales, Telecommunications, CRM, Cold Calling, Customer Retention, B2B, Sales Operations, Coaching, Management, Salesforce.com, Marketing, Account Management, Customer Satisfaction, Training, Strategic Planning, Sales Presentations, Recruiting, New Business Development, Forecasting, Wireless, Marketing Strategy, Business Development, Customer Service, Sales Process, Time Management, Lead Generation, Broadband, Call Centers, Networking, Solution Selling, Call Center, Digital Marketing, Social Media Marketing, Advertising, Online Advertising, Google Adwords, Google Website Optimizer, Digital Strategy
Education
Eastern Kentucky University 1992 — 1997
Bachelor of Business Administration (B.B.A.), Marketing/Management
eHealth Inc June 2014 - Present
Safety Innovations September 2013 - Present
Level 3 Communications June 2012 - August 2013
Comcast May 2008 - June 2012
CitiMortgage Corporation December 2006 - December 2007
United States Marine Corps January 1990 - August 1995
Skills
VoIP, Co-location, Dedicated Internet, MPLS, Managed Security..., Content Delivery, Video Conferencing, Audio Conferencing, Managed Services, Telecommunications, Account Management, Broadband, Customer Retention, Data Center, Direct Sales, Internet Services, Networking, SIP Trunking, Sales Process, Telephony, Unified Communications, Management, Sales
Education
International Correspondence Schools 1994 — 1995
Certificate, Interior Design, 97%
Eastern Illinois University
Bloomfield Township Public Library March 2014 - Present
Brighton District Library March 2013 - March 2014
Arbor Computers December 2012 - April 2013
After Hours Computer Repair September 2012 - March 2013
Coretek Services June 2012 - August 2012
Ipanema Solutions LLC April 2011 - June 2011
ICON Computer Solutions November 2009 - January 2010
Lear Corporation March 2004 - June 2007
Comcast November 2002 - March 2004
IDT Telecommunications April 2000 - July 2002
Skills
Windows, Troubleshooting, Problem Solving, Microsoft Office, Customer Relations, Telecommunications, TCP/IP, Word, Cisco, Network Administration, PowerPoint, System Administration, Testing, Network Security, Computer Hardware, VPN, Hardware, Team Leadership, Documentation, Outlook, Teamwork, XP, Analysis, Operating Systems, Active Directory, Planning, Integration, Information Assurance, Linux, CentOS, Cisco Technologies, System Deployment, Windows XP, Networking, Firewalls, Help Desk Support
Education
Eastern Michigan University 2010 — 2012
B.S. in Information Assurance, Network Security, 3.4
Washtenaw Community College 2008 — 2009
Associates Degree, Computer Networking; Operating Systems; Computer Systems Technology, 3.6
Nexius 2014 - Present
Comcast 2011 - 2014
Comcast 2009 - 2011
Charter Communications 2007 - 2009
Charter Communications 2006 - 2007
Charter Communications 2001 - 2006
Ntelos 1999 - 2001
Skills
Sales Management, Cross-functional Team..., Marketing Strategy, Leadership, Telecommunications, Income Statement, Customer Service, Start-ups, Team Leadership, Management, Process Improvement, Program Management, Networking, Customer Satisfaction, Strategy, Sales, Training, Forecasting, Broadband, Strategic Planning, B2B, Operations Management, Selling, P&L Management, Marketing, Budgets, New Business Development, Business Strategy, Change Management, Team Management, Enterprise Software, Business Analysis, Analysis
Education
Comcast University
Fundamentals of Leadership – (one of .05% of company employees to participate in this program)
Eastern Kentucky University
Business Management
St. Joseph's College (IN)
Management, Marketing, Information Systems
Cerner Corporation March 2014 - Present
Secure-24 July 2013 - February 2014
Secure-24 October 2012 - July 2013
Secure-24 January 2012 - October 2012
Secure-24 June 2011 - January 2012
Comcast July 2007 - July 2011
Skills
Windows Server, Active Directory, Troubleshooting, Microsoft Exchange, Servers, Cisco Technologies, VMware, DNS, Technical Support, Data Center, System Administration, Red Hat Linux, VMware ESX, Citrix, Operating Systems, Disaster Recovery, Windows, ITIL, XP, TCP/IP, Computer Hardware, Virtualization, Windows 7, Linux
Education
Eastern Michigan University 2003 — 2011
Technology Management, Concentration Computer Systems
Washtenaw Community College 2006 — 2010
Computer Networking & System Security, Computer Networking, Computer System Security, Etc
Britton-macon High School 1994 — 1998
Britton-Macon High School
Britton-macon High School
Diploma
jcpenney April 2013 - Present
USI Affinity October 2010 - March 2013
Consultant September 2008 - October 2010
Target August 2007 - August 2008
Comcast 2006 - 2007
Comcast 2006 - 2007
Booz Allen Hamilton 2005 - 2007
Merck 2002 - 2005
Merck 2001 - 2002
Skills
Social Recruiting, Talent Acquisition, Talent Management, Diversity & Inclusion, Leadership, Insurance, Employee Engagement, Senior Stakeholder..., Relationship Management, College Recruiting, Succession Planning, Spanish-speaking, Coaching, Executive Search, Temporary Placement, Interviews, Strategy, Recruiting, HRIS, Hiring, Sourcing, Organizational..., Human Resources, Training, Performance Management, CRM, Public Speaking, Organizational..., Applicant Tracking..., Consulting, Onboarding, Workforce Planning, Management, Staffing Services
Education
Eastern University
BA, Organizational Management
Indiana University of Pennsylvania
Merion Mercy Academy
Academic
Comcast May 2015 - Present
Sykes September 2014 - February 2015
Eastern Michigan University September 2008 - April 2014
Eastern Michigan University April 2012 - February 2014
Google September 2013 - January 2014
Ford Motor Company May 2013 - September 2013
Eastern Michigan University May 2012 - April 2013
Skills
Computer/Technical..., Management, Network Administration, Network Security, Microsoft Office, Microsoft Excel, FTK, Typing, Data Entry, Troubleshooting
Education
Eastern Michigan University 2008 — 2014
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
URM Stores Inc March 2013 - Present
Maiden Resources, Inc. December 2010 - June 2012
Graham Construction & Management, Inc. December 2008 - November 2010
Central Pre-Mix / Oldcastle Materials February 2008 - October 2008
Comcast January 1997 - October 2007
Skills
Forecasting, Strategic Planning, Hyperion Enterprise, Accounting, Financial Analysis, Budgets, Financial Reporting, Analysis, Variance Analysis, Process Improvement, Contract Negotiation, Contract Management, Risk Management, Operations Management, Cross-functional Team..., Team Building, Business Analysis, Project Planning, Leadership, Management, Access, Change Management, Project Management, Team Leadership, Business Strategy, Performance Management, Microsoft Excel, Outlook, Account Management, Competitive Analysis, Managerial Finance, Customer Service, Business Development, New Business Development, Six Sigma, Sales, Customer Satisfaction, Coaching, Cost Accounting, Telecommunications, Salesforce.com, Microsoft Office
Education
Eastern Washington University 1991 — 1994
BA, Business Admin - Accounting Major
Murphy Business 2014 - Present
My Sales Manager, Inc. February 2010 - Present
Comcast August 1999 - December 2009
Primestar, Inc. January 1997 - October 1998
Primestar by Cox November 1990 - December 1996
Cox Communications August 1987 - October 1990
Cox Communications August 1984 - July 1987
Skills
Business Brokerage, Business Valuation, Franchising, Business Acquisition, E-2 Investor Visa, Contract Negotiation, Strategic Planning, Exit Strategies, Entrepreneurship, Sales Management, Marketing, Sales, Leadership, Customer Retention, Telecommunications, Team Building, Strategy, Strategic Partnerships, Small Business
Education
Whitworth University 1992 — 1995
Program Management
Eastern Washington University 1977 — 1980
Music/English
East Valley High School
NxLeveL for Entrepreneurs
Comcast June 2006 - Present
SWAP 2011 - 2014
SWAP 2011 - 2014
Comcast Cable November 2012 - February 2013
EMPIRE TODAY July 2004 - June 2006
Skills
Sales Management, Sales Presentations, Market Research, Product Marketing, Client Development, Customer Retention, Customer Engagement, Customer Service, Coordination, Account Management, Strategic Account..., Photoshop, Microsoft Office, CRM, Building Relationships, Sales Process, Marketing Communications, Training, Social Media Marketing, Social Networking, Leadership, Sales, Marketing, Strategic Planning, Social Media, Team Building, Networking, Direct Sales, Salesforce.com, Advertising, Management, Customer Satisfaction, Negotiation
Education
University of Phoenix 2008 — 2010
Masters, Business Administration
Eastern Michigan University 1999 — 2004
Bachelors of Science, Communications, Marketing
InfoMedics February 2008 - Present
Comcast 2006 - 2007
Comcast 1994 - 2007
Comcast 2003 - 2003
AT&T Broadband 1999 - 2000
MediaOne 1996 - 1999
Continental Cablevision 1994 - 1996
Argee Sportswear 1993 - 1994
Early Warning 1991 - 1992
Skills
Cross-functional Team..., Call Center, Process Improvement, Leadership, Change Management, Management, Telecommunications, Coaching, Recruiting, Team Leadership, Program Management, Strategic Planning, Call Centers, Project Management, Customer Retention, Software Documentation, Microsoft Office, Sales, Quality Assurance, Customer Service, Training, Account Management, Operations Management, CRM, Customer Experience, Customer Satisfaction, Strategy, Salesforce.com
Education
Eastern Nazarene College
BSBA, Business Administration
Fashion Institute of Technology State University of New York
AAS, Fashion Design
High School of Fashion Industries
AXA Assistance September 2013 - Present
Army National Guard March 2013 - Present
BidPal, Inc March 2012 - Present
Alllure 2014 - 2014
IST Managment May 2012 - September 2013
RGB Lounge June 2012 - August 2012
IC-TAG Solutions December 2011 - April 2012
AOL Patch October 2010 - December 2011
Altamanu March 2011 - April 2011
Comcast October 2008 - April 2010
Skills
Social Media, Public Relations, Product Management, Mobile Devices, New Business Development, Sales, Business Development, Product Marketing, Marketing, Sales Management, SEO, Social Networking, B2B, Marketing Strategy, Online Advertising, Account Management, Social Media Marketing, Product Development, Lead Generation, Strategic Partnerships, Customer Service
Education
Roosevelt University 2011 — 2013
MSIMC, Integrated Marketing Communications
Eastern Illinois University 2003 — 2010
BA, journalism and business
Jive Software January 2013 - Present
Laughing Squid Web Hosting August 2008 - January 2013
A2 Hosting November 2006 - August 2008
Comcast 2003 - 2005
Underworld Comics and Games 1995 - 2000
Underworld Comics and Games 1995 - 2000
Skills
Linux, PHP, LAMP, CentOS, cPanel, OS X, Bash, Linux System..., Apache, MySQL, Ubuntu, WordPress, Plesk, Mac OS X, Hosting, Ruby, Red Hat Linux, DNS, Shell Scripting, Virtualization, VMware, Cisco Technologies, Nagios
Education
Eastern Michigan University 2005 — 2006
Comcast May 1981 - Present
Skills
Motivation, Sales, Customer Service, Leadership, Organization
Education
Eastern New Mexico University 1978 — 1979
Elementary Education and Teaching, Freshman
Des Moines High School 1975 — 1978
High School, Basic, 12
Comcast June 2008 - Present
Household Finance May 2005 - December 2007
Lincoln Consolidated Schools January 2005 - May 2005
TCF Bank June 1994 - November 2004
Skills
Customer Service, Teaching, Microsoft Word, Event Planning, Leadership Development, PowerPoint, Leadership, Salesforce.com, Account Management, Wireless, Telecommunications, Solution Selling, Sales Management, Sales, Sales Operations, Customer Retention, Call Center, VoIP, Direct Sales, Call Centers, Public Speaking
Education
Eastern Michigan University 1999 — 2001
Master's Degree, Liberal Arts and Sciences/Liberal Studies: Interdisciplinary Technology
Eastern Michigan University 1996 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
Washtenaw Community College 1989 — 1996
Accounting and Finance
CONTINUUM Services 2010 - Present
REDICO 2010 - Present
Brix Corporation 2008 - 2010
Salisbury Landscape Group 2003 - 2008
Comcast 2002 - 2003
Follmer Rudzewicz PLC 2000 - 2002
Skills
Accounting, Job Costing, Financial Reporting, Sage Timberline Office, Financial Forecasting, Operating Budgets, Process Improvement, Timberline Accounting, Surety Bonds, Financial Policies &..., Technology Integration, MRI Software, AvidXchange, Insurance Policies, General Ledger, Cost Accounting, Financial Statements, Forecasting, Budgets, Cash Management, Construction Accounting
Education
Wayne State University 2005 — 2008
MBA, Master of Business Administration
Eastern Michigan University 1993 — 1999
BBA, Accounting Information Systems
Comcast May 2007 - January 2009
Skills
Film, Sports, Television, Commercials, Music, Directing, Acting, Camera, Live Events, Entertainment, Improvisation, Stage, Voice Over, Screenwriting, Feature Films
Education
Western Michigan University 2006 — 2009
Bachelor of Arts (BA), Film, Video, & Media Studies, 3.4
Eastern Michigan University 2005 — 2006
General Studies, 3.7
Western Michigan University
Comcast November 2013 - Present
Dish Network July 2010 - November 2013
Dade County Federal Credit Union February 2009 - June 2010
Techtronic Industries January 2007 - January 2009
The Laminate Store January 2004 - January 2007
Skills
Sales Management, Marketing Strategy, Account Management, Team Leadership, Spanish, Public Speaking, Banking, Awesomeness, New Business Development, Customer Satisfaction, Direct Sales, Leadership, Sales Process, Customer Service, Sales, Business Development, B2B
Education
Eastern Michigan University 2012 — 2014
Master's Degree, Integrated Marketing Communications
Point Park University 1996 — 2000
Bachelor of Fine Arts (B.F.A.), Film and Video Production
Comcast December 2011 - Present
NGT April 2009 - December 2011
Comcast Business Services September 2005 - April 2009
Qwest Wireless 2000 - 2001
Skills
VoIP, Telecommunications, Telephony, IP, Broadband, Troubleshooting, SIP, Call Centers, Network Engineering, Vendor Management, Network Design, Ethernet, Managed Services, Wireless, Computer Network..., T1, MPLS, Routers, TCP/IP, System Deployment, Networking, SIP Trunking, Unified Communications, Switches, Cabling, LAN-WAN, Service Delivery, Provisioning, WAN, Avaya, Cisco Technologies, SSH, SSH Client, Technical Writing, Wholesale Operations, Key Systems, Technical Support, Process Flow...
Education
Eastern New Mexico University 1995 — 1996
Clovis High 1991 — 1995
DST Retirement Solutions January 2011 - Present
Boston Financial Data Services October 2006 - January 2011
Comcast August 2001 - September 2005
Skills
Customer Service, Financial Services, Investments, Management, Microsoft Excel, Nonprofits, Mutual Funds, Process Improvement, Public Speaking, Retirement
Education
Eastern Nazarene College 2007 — 2009
BSBA, Business Administration
Hampton University 1991 — 1994
English Education
Comcast 2005 - 2011
Tyson Foods 1991 - 2004
Skills
Employee Training, Management, Call Centers, Human Resources, Benefits Administration, Personnel Management, Recruiting, Employee Relations, Performance Management, Training, Leadership Development, Organizational..., Organizational..., Employee Engagement, Vendor Management, Leadership, Customer Retention, Customer Satisfaction, Team Leadership, Cold Calling, Customer Experience, Customer Service, Process Improvement, Team Building
Education
Eastern Mennonite University
Comcast March 2015 - Present
Comcast May 2004 - Present
Sprint 1998 - 2004
Skills
Team Leadership, Sales Operations, Team Building, Cold Calling, Solution Selling, Sales Management, Customer Retention, Customer Satisfaction, Telecommunications, Account Management, Wireless, Product Marketing, Direct Sales, Call Center, Customer Experience, Strategic Partnerships, Sales, Sales Process, VoIP, Call Centers, Leadership, Selling, B2B
Education
Eastern Washington University 1993 — 1996
Gold Star Mortgage Financial Group November 2013 - Present
MTH Collectibles and Hobbies November 2013 - Present
Allstate 1992 - 2013
Allstate 1992 - 2013
Allstate 1992 - 2013
Clearly Computers llc February 2007 - June 2012
University of Michigan September 2010 - April 2011
Comcast April 2003 - November 2006
Skills
Networking, Technical Support, Troubleshooting, Windows 7, DNS, Management, Customer Service, Microsoft Office, Windows Server, Security, Hardware, Training, System Administration, Information Technology, Computer Repair, Computer Proficiency, Computer Maintenance, OS X, Windows, Disaster Recovery, Mortgage Banking, TCP/IP, DHCP, Databases, HTML, Citrix, Outlook, Software Installation, CSS, Call Centers, Web Development, Servers, Human, Retail Sales, Inventory Control, AutoCAD, Automotive, Audio Engineering, Transportation, art, Architecture, Blueprint, Electronics, Consumer Electronics, Consumer Products, Microsoft Technologies, NAS, Auto Racing, Network Administration, VMware
Education
Washtenaw Community College 2008 — 2010
Associates, Liberal Arts and Science, 4.0
Eastern Michigan University 1997 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.525
Britton-Macon 1988 — 1991
High School Diploma, K12
Twice As Nice Technical solutions llc September 2009 - Present
AT&T September 2007 - January 2010
Comcast April 2007 - September 2007
Dish Network October 2006 - February 2007
AT&T January 2001 - October 2006
Skills
Troubleshooting, Software Installation, Documentation, VoIP, T1, Telecommunications, Routers, Switches, Fiber Optics, IP, Cisco, Routing, Network Administration, Frame Relay, Fiber, LAN/WAN, Network Security, Provisioning, Customer Service, Broadband, Network Design, TCP/IP, Hardware, PBX, Cabling, Customer Relations, Windows, Problem Solving, Telephony, Testing, Integration, Operation, Microsoft Office, DSL, Ethernet, WAN, Administration, Network Operations, ISDN, Software Documentation, System Administration, Wireless Networking, Networking, Management, Public Speaking, Leadership, Social Media, Team Leadership, Marketing
Education
Eastern Michigan University 1999 — 2000
Mass media
Orchard Lake St. Mary's 1997 — 1999
H.S. diploma, General studies
PNTN February 2014 - Present
Homeowners Club of America February 2014 - Present
AT&T June 2013 - October 2013
Comcast June 2009 - June 2013
Inter-Track Partners / Illinois Off Track Betting November 2006 - November 2008
PharmaCentra January 2006 - May 2006
Sears, Roebuck and Co. September 2004 - August 2005
Skills
Customer Service, New Business Development, Contract Negotiation, Contract Management, Change Management, Sales, Sales Management, Direct Sales, Account Management, Cold Calling, Customer Satisfaction, Sales Operations, Call Center, Salesforce.com, Customer Retention, Sales Process, Marketing, Team Building, Strategic Planning, Negotiation, Lead Generation, Management, Time Management, Call Centers
Education
Eastern Illinois University 2001 — 2005
bachelor degree, Biological Sciences
Loyola Academy High School 1999 — 2001
Answers June 2014 - Present
Answers.com (ForeSee) December 2013 - June 2014
ForeSee Results December 2010 - December 2013
ForeSee Results July 2007 - December 2010
Kowabunga Technologies 2005 - 2007
Comcast 2002 - 2005
Skills
Information Security, Security, Troubleshooting, Customer Satisfaction, Leadership, Project Management, FedRAMP, HIPAA, NIST 800-53, Software Documentation, Web Development, Software Quality..., ISO 27001, Data Security, Web Applications, JavaScript, HTML, PHP, Networking, Mobile Devices, Microsoft SQL Server, Web Analytics, MySQL, CSS, Analysis, Computer Forensics, Digital Forensics, Cybercrime, Customer Service, Programming, Windows, Customer Data..., ASP, Web Design, Training, Regression Testing, Mobile Phone Apps, Android, iOS, Testing, Technical Documentation, SharePoint
Education
Eastern Michigan University 2007 — 2010
BS, Information Assurance
Henry Ford Community College
Associate's degree, Computer Information Systems
Villanova University 2013 — 2013
Continued Education, Software Quality Assurance
Michigan State University
NurseCore July 2012 - Present
University of Michigan Health System January 2012 - May 2012
Everist Genomics November 2011 - January 2012
Victoria's Secret April 2011 - December 2011
H&M September 2009 - March 2010
Eastern Michigan University September 2008 - September 2009
Eastern Michigan University September 2008 - May 2009
Comcast May 2008 - August 2008
St. Joseph Mercy Hospital January 2008 - May 2008
Eastern Michigan University January 2007 - May 2008
Skills
Customer Service, Leadership, PowerPoint, Healthcare, Public Speaking, Microsoft Office, Critical Thinking, Event Planning, Microsoft Excel, Outlook, Microsoft Word, Teamwork, Time Management, Data Entry, Sales, Hospitals, Research, Training, Marketing, Team Building
Education
Eastern Michigan University 2006 — 2012
BS, Health Administration
Williamson County Schools September 2014 - Present
Currently seeking new opportunities 2011 - Present
Comcast June 2014 - August 2014
The Home Depot October 2012 - June 2014
US Census Bureau February 2010 - July 2010
HUD - Metro Housing and Development 1998 - 2004
Unidial/Worldcom 1993 - 1998
Toyota Boshoku America 1991 - 1993
IBM 1985 - 1991
Skills
SQL Programming, Data Analysis, Data Entry, Database Design, Programming, Computer Program, Relational Databases, Federal Government, Government, SQL, Software Documentation, Database Administration, Testing, Databases
Education
Eastern Kentucky University
Bachelor of Business Administration (BBA), Computer and Information Sciences and Support Services
University of Kentucky
Bachelor of Science (BS), Computer Programming
Washtenaw Community College September 2012 - Present
Ann Arbor Center for Independent Living July 2009 - Present
US Census Bureau April 2010 - July 2010
Comcast September 2006 - November 2008
Kelly Services October 2004 - October 2005
Kmart Corporation August 1987 - April 2003
Skills
Customer Service, Maintaining Strong..., Peer Mentoring, Computer Software..., Active Listening, Customer-focused, Dedication to..., Commitment to Quality
Education
Eastern Michigan University
B.B.A., Management
Brandywine Global Investment Management April 2012 - Present
Comcast August 2010 - April 2012
Comcast September 2009 - July 2010
Numeric, LLC. 2008 - 2009
RTTemps/RNTemps August 2007 - September 2008
Visiting Angels February 2007 - August 2007
Express Personnel Services August 2006 - October 2006
Action National Sign and Lighting 2004 - 2005
Skills
Recruiting, HRIS, Human Resources, Interviews, Applicant Tracking..., Management, Temporary Placement, Screening, Business Development, Account Management, Project Management, SAP, Auditing, PeopleSoft, Data Analysis, Internet Recruiting, Outlook, Analysis, Microsoft Excel
Education
Eastern University 2000 — 2004
B.A., English Literature and Writing
QAD January 2015 - Present
QAD April 2014 - Present
QAD November 2013 - March 2014
QAD January 2013 - November 2013
QAD March 2012 - January 2013
H&R Block October 2011 - May 2012
Comcast August 2009 - September 2011
Circuit City November 2006 - March 2009
Skills
Troubleshooting, Training, Management, Team Leadership, Customer Service, Customer Satisfaction, SaaS, Process Improvement, Telephone Skills, Windows 7, Sales Management, Enterprise Software, Budgets, Store Management, Call Centers, Technical Support, Windows Server, Microsoft Office, Microsoft SQL Server, Telecommunications, Active Directory, Client Server..., SQL Server Management..., Web Applications, Relational Databases, Computer Hardware, Windows Security, Windows Vista, Windows XP Pro, Citrix, Terminal Services, GoToMeeting, GoToAssist, Solution Selling, Solution Architecture, Discovery Process, Cloud Applications, Cloud Computing, Business Intelligence, Business Analysis, Integration, Business Process...
Education
Eastern Michigan University 2006 — 2008
Business
Tecumseh High School 2000 — 2004
Diploma
Grand Valley State University 2004-2006 Eastern Michigan University: 2006-2008 Washtenaw Community College 2011
BBA, progress
Tiffany Real Property May 2005 - Present
HR Block Tax and Business Services December 2001 - Present
Comcast October 2010 - July 2015
Volkswagen/Audi Financial June 2002 - April 2010
SFI Staffing August 2001 - November 2001
USOL Holdings, U.S. Online June 2000 - February 2001
International Business Machines November 1998 - April 2000
Carter Hawley Hale Stores Inc January 1996 - March 1996
Skills
Real Estate, Training, Accounting, Outsourcing, Field Operations, Call Center, Telecommunications, Tax, Sales, Process Improvement, Management, Customer Service
Education
Eastern Oregon University 2012 — 2016
Bachelor of Science degree, Media Communication Minor & Business Minor
Portland Community College 1997 — 2003
A.S., Accounting
Fullerton College 1990 — 1990
Associate In Arts, Business Information Systems
Comcast February 2013 - Present
Comcast October 2008 - February 2013
Comcast June 2004 - October 2008
Skills
LAN-WAN, Juniper JNCIA, Ciena, Fiber Optics, Coax, OS X, Microsoft Office
Education
Eastern Michigan University 2014 — 2020
Management
Lutheran Social Services of Michigan November 2014 - Present
Comcast July 2013 - November 2014
Skills
Public Speaking, Community Outreach, Event Planning, Leadership, Microsoft Word, Social Networking, Time Management, Customer Service, Case Management, Nonprofits, Social Services, Data Entry, Sales, Teamwork
Education
Eastern Michigan University 2012 — 2014
Masters of Social Work, Mental Illness & Chemical Dependency
Eastern Michigan University 2008 — 2012
Bachelor of Social Work, General Studies
Vassar High School 2004 — 2008
Diploma, General Studies
Comcast March 1996 - Present
Retrac Management February 2006 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Social Networking, Negotiation, Social Media, Sales, Team Leadership, Time Management, Marketing, Event Planning, Editing, Team Building, Customer Satisfaction, Facebook, Training, Marketing Communications, Project Management, Project Planning, Contract Negotiation, Recruiting, New Business Development, Leadership Development
Education
Eastern Michigan University
Bachelor of Arts (B.A.)
Finlandia University
Associate of Arts and Sciences (A.A.S.), English Language and Literature, General
Provant September 2013 - Present
Avanir Pharmaceuticals July 2014 - June 2015
OBB Wellness Group March 2011 - September 2013
Comcast March 2008 - July 2012
Es'synce Enterprises 2009 - 2010
Verizon Wireless April 2004 - June 2007
Skills
Nutritional Counseling, Nutrition, Nutrition Consulting, Customer Service, Conflict Resolution, Nutritional Analysis, Meals, Call Center, Coaching, Customer Satisfaction, Sales, Public Speaking, Account Management, Fitness, Training, Sales Management, Marketing, Microsoft Excel, Team Leadership, PowerPoint, Troubleshooting, Call Centers, Networking, Project Management, Wellness, Human Resources, Inventory Management, Customer Retention, Leadership, Social Networking, Time Management
Education
Eastern Michigan University 2012 — 2013
Master of Science, Human Nutrition
Kaplan University 2008 — 2011
Bachelors of Science, Nutrition Science
Sam Houston State University 1998 — 2002
Marketing
Comcast August 2008 - May 2013
Education
Eastern Michigan University 2013 — 2015
Bachelor's Degree, Accounting and Finance
Trion Group, a Marsh & McLennan Agency, LLC Company February 2013 - Present
VisionQuest January 2010 - January 2012
Comcast September 2008 - January 2010
Skills
Human Resources, Leadership, Employee Relations, Process Improvement, Benefits Administration, Microsoft Office, Team Building
Education
Eastern University 2010 — 2012
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Credit Acceptance 2012 - Present
CareerBuilder 2010 - 2011
General Motors 2007 - 2008
Comcast 1996 - 2007
Education
Eastern Michigan University
Bachelor's degree, Telecommunications Management
University of Phoenix
Master of Arts (M.A.), Organizational Leadership
Comcast March 2015 - Present
Sitel November 2013 - March 2015
Inglés Individual August 2012 - September 2013
Private Classes September 2011 - August 2012
T-Mobile December 2005 - July 2011
eTelecare Global Solutions April 2004 - October 2005
Skills
Recruiting, Troubleshooting, Performance Management, Training, Operations Management, Employee Training, Competency Based..., Customer Satisfaction, Team Leadership, Strategic Planning, Sales Process, Leadership Development, Teaching, Teaching English as a..., Elementary Education, Human Resources, Networking, Staff Development, Analysis, Leadership, Team Building, Coaching
Education
Eastern New Mexico University 1997 — 2003
Bachelor's degree, Criminology
West Mesa
West Mesa
Karmanos Cancer Institute August 2012 - Present
Detroit Medical Center February 2011 - August 2012
Detroit Medical Center December 2009 - February 2011
Comcast 2004 - 2007
Skills
Intensive Care -..., ACLS, BLS, End of Life care, Nursing, Healthcare, ICU, Patient Advocacy, Inpatient, Telemetry, Direct Patient Care, Medication..., EMR, Patient Safety, Critical Care, Hospitals, Registered Nurses, Cpr Certified, Nursing Care, Nursing Process, EKG, Cerner, Palliative Care, Vital Signs, HIPAA, Quality Patient Care, Medical/Surgical, Central Lines, Oncology Nursing, Patient Education, Treatment, Trach Care, Nursing Documentation, Cardiac Care, Therapeutic..., PICC lines, Mechanical Ventilation, Ventilators, Hemodynamic Monitoring, eMAR, Chest Tubes, Cardiac Monitoring, Infection Control, Health Education, Disease Management, Nursing Practice, Medical-Surgical, Surgery, Acute Care
Education
Madonna University - Graduate Studies 2012 — 2016
Master's degree, Adult Primary Care Nurse Practitioner with Palliative and Hospice
Eastern Michigan University 2007 — 2010
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Eastern Michigan University 1999 — 2002
Bachelor of Science (BS), Elementary Education and Teaching
Comcast September 2015 - Present
Ecova January 2013 - September 2015
Ecova November 2011 - December 2012
Dairy Queen September 2010 - November 2011
Coldwell Banker Tomlinson/Jan Roseleip May 2009 - June 2010
Skills
Microsoft Office, Customer Service, Leadership, Microsoft Excel
Education
Eastern Washington University 2014 — 2016
Bachelor's Degree, Business Administration, Management and Operations
Spokane Falls Community College 2011 — 2013
Associate's Degree, Associates Degree - Transfer AA Degree, 3.25 to 3.8
University High School 2007 — 2011
High School, High School Dipoloma, 3.8 to 4.0
Networkingout April 2015 - Present
Pickett Elite Training June 2013 - Present
Truth for the Youth July 2012 - Present
Comcast August 2014 - August 2015
Boy Scouts of America July 2013 - July 2014
Eastern Michigan University September 2008 - April 2013
Momentis International August 2011 - August 2012
Michigan House of Representatives May 2010 - September 2010
Skills
Marketing, Customer Service, Advertising, Communication, Project Management, Politics, Business, Building Relationships, Youth Mentoring, Sales, IT Strategy
Education
Eastern Michigan University 2008 — 2013
Bachelor of Science (B.S.), Political Science
Comcast Cable January 2013 - Present
Comcast April 2011 - November 2013
Eastern Echo; Eastern Michigan University September 2006 - March 2010
Panera Bread October 2007 - October 2009
Skills
Telephone Skills, Call Center, Customer Satisfaction, Microsoft Office, PowerPoint, Conflict Resolution, Word, Customer Service, Time Management, Customer Relations, Mentoring, Problem Solving, Writing, Coaching, Troubleshooting, Social Networking, Fundraising, Editing, Teamwork, Facebook, Blogging, Leadership Development, Call Centers, Training, Analysis, Community Outreach, Creative Writing, Employee Training, Strategic Planning, Process Improvement, Resume Writing, CRM, Microsoft Word, Leadership, Telecommunications, Social Media, Customer Experience
Education
Central Michigan University 2013 — 2015
MSA, Business Administration and Management, General
Eastern Michigan University 2006 — 2010
B.S, Legal Studies
Lakeland High School 2002 — 2006
General Education, Writing and General studies
Comcast June 2007 - Present
The Auto Club Group January 2003 - June 2007
Skills
Leadership, Teamwork, Microsoft Excel, Time Management, Troubleshooting, Team Building, Customer Experience, VoIP, Networking, Microsoft Office, Account Management, Team Leadership, Outlook, Microsoft Word, TCP/IP, IP, Operations Management, Cross-functional Team..., Process Improvement, Windows, PowerPoint, Quality Assurance, Customer Service, Customer Satisfaction, Access, SharePoint, Management, Customer Retention, Call Centers, Customer Support, Public Speaking, Telecommunications, ITIL, Training, Data Analysis, Technical Writing
Education
Eastern Michigan University 1993 — 1997
Public Relations
Wayne Memorial
Wayne Memorial
TDS Metrocom May 2006 - Present
TDS Metrocom May 2001 - Present
Comcast February 2001 - May 2001
Wiltec, INC March 2000 - December 2000
Eastern Michigan University September 1999 - April 2000
Skills
Telecommunications, Network Security, Network Administration, Wireless Networking, Wireframes, Cisco Technologies, Adtran, Juniper, Fiber Optics, LAN-WAN, 5ESS, VoIP
Education
Eastern Michigan University 1999 — 2001
Computer and Information Systems Security/Information Assurance
Lansing Community College
Associates of Information Technology, Information Technology
Walled Lake Western High School 1995 — 1999
Comcast June 2013 - Present
XO Communications January 2012 - April 2013
Cbeyond October 2007 - January 2012
Skills
Co-location, MPLS, VPN, Ethernet, Tele, Disaster Recovery, Hosted PBX, Cloud Computing, Cloud Security, Networking, Dedicated Internet, SIP, ESIP, EPLS, BGP, VoIP, Data Center, VPLS, Cisco Routers, Wireless Networking, Wireline, LAN-WAN, Business Continuity, Customer Service, Business Planning, Customer Satisfaction, Customer Engagement, Sales Presentations, Presentation Development, Business Writing, Sales Management, Sales Management..., Order Entry, Sales Order Processing, Network Security..., Telecommunications, T1, PRI, Managed Services, SIP Trunking, Direct Sales, Solution Selling, Leadership
Education
Eastern Michigan University 1999 — 2004
BS, Criminal Justice
The Home Depot April 2014 - January 2015
Party City September 2013 - October 2013
Signs and More June 2013 - July 2013
BonaVenture Family Skating Center May 2013 - May 2013
American Consulting December 2007 - December 2007
Comcast February 2005 - June 2007
Comcast May 2004 - February 2005
On-Site: Computer Services, LLC June 2003 - May 2004
Circuit City January 2001 - March 2003
Skills
3D artist, 3D Modeling, Maya, After Effects, 3D Studio Max, Animation, Mental Ray, Revit, Photoshop, Illustrator, Flash, Graphic Design, Flash Design, Mudbox, Captivate, Microsoft Word, PowerPoint, UV mapping, Adobe Creative Suite, Microsoft Office
Education
Eastern Michigan University 2010 — 2013
Bachelor of Science (BS), Simulation, Animation, and Gaming design
Oakland Community College 2008 — 2010
General Credits, Web/Multimedia Management and Webmaster
Axia College of University of Phoenix Online 2006 — 2008
Associates, Web Design
Comcast December 2013 - December 2014
Level 3 Communications 2006 - 2012
Level 3 Communications 2005 - 2006
Level 3 Communications 2002 - 2005
Level 3 Communications 2000 - 2001
Level 3 Communications 1999 - 2000
Skills
Networking, Troubleshooting, Routers, TCP/IP, Transmission, Switching, NOC, Project Planning, VoIP, PSTN, Ethernet, LNP, SIP, Telecommunications..., Call Routing, SS7/ISUP Messaging, SONET, Sonus, Routing, Switches, Telecommunications, IP, Network Design
Education
Eastern Michigan University 1990 — 1993
Telecommunications Engineering
Blue Cross Blue Shield of Michigan March 2012 - Present
Sports Venue Bar & Grill January 2005 - Present
Power Play Marketing May 2011 - November 2011
Comcast July 2007 - December 2010
Better Business Bureau 2006 - 2007
Premier Mortgage Funding Inc 2004 - 2006
Ameriquest Mortgage 2003 - 2004
The Equity Group Financial 2003 - 2003
Sovereign Sales January 2001 - January 2002
Quicken Loans 2000 - 2002
Education
Specs Howard School of Broadcast Arts 1995 — 1996
Degree, Radio/Television
Schoolcraft College 1994 — 1995
Liberal Arts
Eastern Michigan University 1992 — 1994
Liberal Arts
Comcast March 2013 - Present
Comcast July 2005 - April 2013
Comcast January 2003 - July 2005
Comcast January 2001 - January 2003
Comcast September 1999 - January 2001
Comcast August 1998 - September 1999
Skills
Telecommunications, Call Center, Process Improvement, Change Management, Forecasting, Budgets, Management, Broadband, VOD, Telephony, Cross-functional Team..., Fiber Optics, VoIP, Optical Fiber, IP, Provisioning, Workforce Management, Ethernet, Call Centers, Computer Network..., SIP, Networking, DOCSIS, Leadership, IPTV, Troubleshooting, Wireless, Network Engineering, Leadership Development, Team Leadership, Cross Functional Team..., Culture Change
Education
Eastern Michigan University 1992 — 1996
Chemical Engineering
IM Finance January 2008 - Present
MusicMultiplied August 2007 - Present
ClickAnnArbor.com June 2007 - Present
Comcast November 2006 - November 2008
Surge Media Solutions March 2002 - October 2006
Elation Event Videography January 2003 - December 2005
DeForest Ladd January 1996 - July 2001
Education
Eastern Michigan University 2005 — 2011
BBA, Business, Entrepreneurship
Barracuda (NYSE: CUDA) November 2014 - Present
Barracuda Networks November 2010 - November 2014
Comcast 2007 - 2010
ProQuest 2002 - 2006
AT&T June 1998 - November 2001
Skills
TCP/IP, Network Security, Firewalls, Linux, Virtualization, VPN, DNS, Security, VMware, Cloud Computing, Perl, Unix, Cisco Technologies, IPS, Storage, Active Directory, Switches, Windows Server, Computer Security, Routers, Servers, SSL, IPSec, Customer Service, Technical Support, Operating Systems, MySQL, Apache, Nginx, Java, OpenVPN, SMTP, SSL Certificates, Team Management, LDAP, FTP, SMB, Linux System..., DHCP, Bash, Antivirus, SSH, Network Administration, Ubuntu, Barracuda Spam Firewall, Microsoft Exchange, Network Architecture, Windows XP, Content Filtering, Networking
Education
Eastern Michigan University 1999 — 2001
Dundee Community High School 1993 — 1997
Charter Business December 2013 - Present
VTec Ventures June 2011 - December 2013
Comcast May 2008 - May 2011
Charter Communications January 1999 - April 2008
TCI of Decatur, Inc. September 1997 - September 1998
Roadmaster Corporation / DP Fitness December 1996 - August 1997
TCI of Columbus, Inc. February 1996 - December 1996
ACI Management, Inc. June 1994 - January 1996
Skills
Proficiency with..., Proficiency with iCoMP..., Telecommunications, Contract Negotiation, New Business Development, Broadband, Sales Support, Customer Relations, Customer Service, Sales Management, Strategic Planning, Contract Management, Cross-functional Team..., Team Building, Account Management, Business Strategy, Budgeting, Team Leadership, Strategy Development, Process Improvement, Business Planning, Operations Management, Executive Management, Marketing Strategy, Change Management, Analysis, Team Management, Problem Solving, Coaching, B2B, Budgets, Sales Operations, Strategic Partnerships, Vendor Management, Project Management, Customer Retention, Sales, Strategy, Management, Product Management, Solution Selling, Start-ups, Marketing, Salesforce.com, Call Centers, Direct Sales, Wireless, Selling, Customer Satisfaction
Education
Eastern New Mexico University
BBA, Marketing & Finance
Oracle December 2014 - Present
Freelance March 2014 - Present
Telmate March 2014 - November 2014
Telmate October 2012 - March 2014
RMG Networks July 2011 - October 2012
Comcast September 2004 - October 2010
Tec-Ed, Inc. February 2003 - July 2004
Skills
Software Documentation, Management, Proposal Writing, Program Management, Microsoft Office, Technical Documentation, Technical Writing, Telecommunications, Editing, Cloud Computing, Project Management, Social Media, HTML, Strategy, Salesforce.com, Troubleshooting, Microsoft Excel, Microsoft Word, Photoshop, InDesign, Writing, Content Management, Illustrator, VoIP, Windows, Call Centers, Technical Support, Team Leadership, Documentation, Outlook, SharePoint, Dreamweaver, Networking, Inventory Management, Computer Hardware, MadCap Flare, Excel, Word, JavaScript, Ruby, FrameMaker, RoboHelp, Online Help, CSS
Education
Eastern Michigan University 1999 — 2003
Bachelor of Science (B.S.), Technical Writing, Psychology
University of Nebraska-Lincoln
Business Administration and Management, General
Allstate August 2013 - Present
Allstate October 2012 - August 2013
Oakland Schools July 2008 - April 2011
Comcast October 2001 - May 2006
Skills
Recruiting, Training, Human Resources, Workshop Facilitation, Coaching, Career Development, Employee Relations, Onboarding, Resume Writing, Leadership Development, Nonprofits, Non-profits, Interviews, Career Counseling, Team Building, Organizational..., Public Speaking, Event Planning, Job Search Strategies, Conflict Resolution
Education
Eastern Michigan University
Bachelors of Science, Public Relations/ Management
Comcast March 2015 - Present
Comcast October 2012 - February 2015
AG Administrators May 2012 - October 2012
Education Management Solutions May 2011 - June 2011
Skills
Customer Service, Microsoft Office, Pragmatic Marketing..., Microsoft Excel, Leadership, Salesforce.com, Social Media, Marketing, Sales, Team Leadership, PowerPoint, Market Research, Social Media Marketing, Social Networking, Marketing Strategy, Account Management, Advertising, Event Planning, Online Advertising, Portuguese, Microsoft Word, Strategic Planning
Education
Eastern University 2008 — 2012
Business Management
Sedgwick July 2013 - Present
Comcast May 2011 - July 2013
Management and Leadership Consulting June 2010 - May 2011
Third Party Verification, Inc. (3PV) December 2006 - June 2010
AIG Marketing November 2002 - December 2006
InCharge Institute (Profina Debt Solutions) September 2001 - August 2002
Sears, Roebuck & Co April 2000 - September 2001
Universal Orlando 1998 - 2000
The Walt Disney Company, Walt Disney World Orlando 1994 - 1997
Skills
Call Center, Employee Relations, Leadership Development, Customer Service, Workforce Management, Performance Management, Hiring, Operations Management, Process Improvement, Coaching, Outsourcing, Executive Management, Customer Experience, Customer Satisfaction, Training, Metrics, Management, Employee Engagement, Contact Centers, Telecommunications, Forecasting, Workforce Planning, Performance Improvement, Call Center Development, Incentive Programs, Human Resources, Account Management, Call Centers, Team Building, Six Sigma, Program Management, Team Leadership, Business Process..., Recruiting, Employee Training, Customer Retention, CRM, Personnel Management, Interviews, Onboarding, Change Management, IVR, Sales, Software Documentation, Leadership, Vendor Management, Strategy, Budgets, Employee Benefits, Time Management
Education
Eastern Michigan University
BBA
Waterfront Sports and Physical Therapy August 2007 - Present
Comcast July 2006 - April 2007
Education
Eastern New Mexico University 2003 — 2005
B.S, Communications, Public relations
Whatcom Community College 2001 — 2003
AA, General
Comcast March 2010 - Present
Comcast 2001 - March 2010
Comcast 1999 - 2001
Multiple Zones 1998 - 1998
Viacom March 1988 - December 1996
Education
Eastern Washington University 1982 — 1986
B.A., Marketing
Hanford High School
CAIRN Consulting 2015 - Present
Independent 2007 - Present
Comcast 2006 - 2007
ADELPHIA COMMUNICATIONS 2003 - 2006
Adelphia Communications 2000 - 2003
Skills
Budgets, Business Development, Change Management, Contract Management, Cross-functional Team..., Customer Service, Editing, Event Planning, Leadership, Leadership Development, Management, Negotiation, Nonprofits, Organizational..., Process Improvement, Program Management, Project Management, Public Relations, Public Speaking, Resource Management, Six Sigma, Social Media Marketing, Strategic Communications, Strategic Planning, Team Building, Team Leadership, Video, Sales, Purchasing, PowerPoint, Outlook, New Business Development, Microsoft Word, Microsoft Office, Marketing Strategy, Marketing, Media Relations, Manufacturing, Graphic Design, Government, Fundraising, Training, Business Strategy, Consulting, Strategy, Operations Management, Social Media, Coaching, Community Outreach, Business Management
Education
Eastern Nazarene College 1989 — 1993
Bachelor of Arts (BA), Communication and Media Studies
Metaswitch Networks September 2014 - Present
Oracle August 2013 - September 2014
Comcast April 2010 - June 2013
Siemens Communications October 2007 - January 2011
Grid4 Communications Inc 2008 - 2008
Talk America 2003 - 2007
Skills
VoIP, Telecommunications, SIP, IP, MPLS, Cisco Technologies, Routing, Cisco IOS, Network Security, TCP/IP, Telephony, Ethernet, Network Design, WAN, Network Engineering, LAN-WAN, Unified Communications, Wireless, Switches, DSL, Routers, Broadband, QoS, Managed Services
Education
Eastern Michigan University 1997 — 2005
BS, Network Information Technology Administration
Woodhaven High School 1994 — 1997
College Prep
Audi of America November 2013 - Present
Porsche / Audi April 2011 - Present
Comcast October 2006 - January 2011
Marshall Fileds September 2002 - September 2006
Danka / Canon May 1998 - September 2002
Skills
Merchandising, Inventory Management, Visual Merchandising, Microsoft Office, Management, Sales Management, Team Building, Inventory Control, Microsoft Word, Business to Business..., Youth Mentoring, Peer Mentoring, Performance Management, Retail, Customer Service, Store Management, Selling, Customer Satisfaction, Profit, Customer Retention, Sales Operations, Customer Experience, Direct Sales, Hiring, P&L Management, Sales Process, Cold Calling, Account Management, Vehicles, Automotive, Negotiation, Sales
Education
Eastern Michigan University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Lutheran High School West
Diploma, General Studies
Johnson & Johnson December 2014 - Present
Ethicon Surgical Care January 2012 - December 2014
Johnson & Johnson June 2008 - December 2011
Edwards Lifesciences May 2007 - September 2007
Ford Motor Company February 2004 - August 2006
Comcast August 2000 - December 2003
Skills
Procurement, Process Excellence, Finance, Cross-functional Team..., Six Sigma, Strategic Sourcing, Supply Chain Management, Forecasting, Supply Chain, Lean Manufacturing, Outsourcing, Inventory Management, Analysis, Sourcing, Vendor Management
Education
Michigan State University - The Eli Broad Graduate School of Management 2006 — 2008
MBA, Supply Chain Management ; Finance
Eastern Michigan University 1998 — 2003
BS, Political Science / Computer Science
Northville
DenteMax September 2010 - Present
DenteMax September 2008 - September 2010
Comcast April 2007 - September 2008
Weight Watchers of Western MI, Inc. May 2004 - April 2007
Skills
Microsoft Excel, Microsoft SQL Server, Employee Benefits, Management, Process Improvement, Business Analysis, Call Centers, Data Analysis, Health Insurance, Healthcare, Insurance, Project Management, T-SQL, Visual Basic, C++, Java, Microsoft Project, Microsoft Office, Leadership, Visio, Vendor Management, Training, SQL, Customer Service, Access
Education
Cappella University 2010 — 2016
Masters, Industrial and Organizational Psychology, 4.0
Eastern Michigan University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Management with a concentration in CIS and HR
Eating4Living.Com August 2010 - Present
Trinity Health System January 2011 - May 2011
Inner Door Center August 2010 - February 2011
Huron Valley Sinai Hospital March 2010 - April 2010
Eastern Michigan University September 2008 - April 2010
Comcast May 2003 - April 2010
Straith Hospital for Special Surgery January 2010 - March 2010
Autism Center September 2009 - December 2009
Marywood Nursing Home January 2009 - April 2009
Metavante (previously ADP) January 1995 - January 2002
Education
Eastern Michigan University 2007 — 2010
Bachelor of Science, Coordinated Program in Dietetics
Washtenaw Community College
Associates
Comcast September 2013 - Present
SI Holding Corporation April 2012 - Present
Smashing Ideas June 2005 - October 2011
Lambert Marble & Tile Works September 2004 - April 2005
Washington Mutual May 2001 - October 2003
Fritz Companies, Inc. September 1996 - May 2001
Skills
Microsoft Office, Microsoft Excel, Financial Modeling, Project Management, Budgets, Strategic Planning, Business Analysis, Business Development, Leadership, Team Leadership, Start-ups, Finance
Education
Eastern Washington University 1991 — 1996
Bachelor of Arts (B.A.), Business & Professional Accounting
Frontier Communications September 2014 - Present
Comcast Cable January 2008 - September 2014
Comcast January 2008 - January 2009
CompUSA December 2005 - January 2008
FedExKinko's June 2004 - December 2005
DesignateStaples Inc January 2000 - January 2004
Skills
Sales, Customer Retention, Telecommunications, Customer Satisfaction, Marketing, Management, Direct Sales, Retail, Call Centers, Customer Service, Project Management, Training, Account Management, Customer Experience, Sales Operations, Leadership, Team Building, Team Leadership, Sales Management
Education
Eastern Washington University 1996 — 2000
Bachelor of Arts, Photography
Ridgefield High School 1992 — 1996
Diploma, General Studies
Comcast University September 2012 - Present
Comcast September 2011 - September 2012
Comcast Cable December 2009 - September 2011
Comcast Cable August 2003 - December 2009
Comcast Cable June 2001 - August 2003
IKON Office Solutions 2000 - 2001
Comcast Cable 1997 - 1999
Skills
Employee Engagement, Talent Management, Succession Planning, Performance Management, Employee Relations, Recruiting, Human Resources, Leadership Development, Team Leadership, Workforce Planning, Organizational..., HRIS, Deferred Compensation, Talent Acquisition, Team Management, Onboarding, Vendor Management, Sourcing, Applicant Tracking..., Training, Team Building, Employee Training, Benefits Administration, Organizational..., Personnel Management, HR Policies, Call Centers, Employee Benefits, Hiring, College Recruiting, Coaching, Training Delivery, Organizational Design, Technical Recruiting, New Hire Orientations, FMLA, Interviews, HR Consulting, Labor Relations, Employer Branding, HR Transformation, Staff Development, Executive Coaching, PeopleSoft, Career Development, Leadership, Internet Recruiting, Workshop Facilitation, Temporary Placement, Change Management
Education
Villanova University 2012 — 2014
Master of Science (MS), Human Resources Development
Eastern University
Bachelor of Arts (BA), Organizational Management
Ricoh Americas Corporation June 2014 - Present
Comcast January 2014 - May 2014
Ricoh Americas Corporation June 2008 - January 2014
IKON Office Solutions June 2006 - June 2008
IKON Office Solutions March 2005 - June 2006
Unisys November 2002 - March 2005
Unisys 2000 - 2002
Skills
Financial Reporting, Internal Controls, Process Improvement, Lotus Notes, Business Process..., Risk Assessment, Internal Audit, Sarbanes-Oxley Act, Enterprise Risk..., Auditing, Risk Management, Forecasting, Accounting, Financial Analysis, Cross-functional Team..., Sarbanes-Oxley, Management, Project Planning
Education
Eastern University
BA, Organizational Management
West Chester University of Pennsylvania
Currently pursuing MBA
Comcast Business Service Support SupervisorComcast2003 - 2011
Comcast 2007 - 2008
Skills
Customer Retention, Process Improvement, Cross-functional Team..., Team Leadership, Employee Engagement, TCP/IP, DNS, VoIP, DHCP, Training, BMC Remedy, Vendor Management, Networking, Telephony, Workforce Management, Performance Management, Troubleshooting, Call Center, Telecommunications, Customer Satisfaction, Team Building, Call Centers
Education
Eastern Nazarene College 1997 — 2001
Bachelor of Science (B.S.), Business Administration
Eastern Nazarene College
Comcast March 2013 - Present
Skills
Strategic Partnerships, Telecommunications, Troubleshooting, Process Improvement, Cross-functional Team..., Facilities Management, Vendor Management, Networking, Solution Selling, Salesforce.com, Call Centers, Customer Experience, Team Leadership, Ethernet, Workforce Management, Coaching, Telephony, Call Center, Customer Service, Contract Negotiation, Provisioning, Broadband, Direct Sales, Project Management, Customer Retention, Team Building, VoIP, Product Marketing, Account Management, Product Management, Strategic Planning, Fiber Optics, Training, IP, Program Management, Customer Satisfaction, Business Development, Leadership, Optical Fiber, Forecasting, Operations Management, Budgets, Change Management, Wireless, Sales, Data Center, Management, Microsoft Office, Computer Network..., Sales Management
Education
Eastern Washington University 1982 — 1986
BS in Geology
Vertex Inc. December 2014 - Present
ModSpace December 2008 - December 2014
PSPS 2008 - 2014
AIG June 2001 - December 2008
Ryder System, Inc. June 1997 - June 2001
ARAMARK June 1996 - June 1997
Comcast December 1995 - June 1996
High Industries December 1987 - December 1995
Skills
Employee Relations, Employee Engagement, Recruiting, Strategic HR, Performance Management, Deferred Compensation, Succession Planning, Talent Acquisition, HRIS, Personnel Management, Employee Benefits, Human Resources, Training, Organizational..., HR Consulting
Education
Eastern University 1993 — 1995
MBA, Human Resources
Messiah College 1985 — 1987
Bachelor of Science, Business Administration - Human Resources
Comcast October 2011 - Present
Skills
Telecommunications, HFC
Education
Eastern Michigan University 1984 — 1988
BS, Technological Communications
Comcast January 1986 - Present
Comcast Cable 1986 - Present
Maclean Hunter Cable - Michigan September 1985 - December 1994
Henry Ford Health System June 1982 - May 1986
Skills
Television
Education
Eastern Michigan University 1997 — 2000
Bachelor’s, Telecommunications
Henry Ford Community College 1980 — 1985
Associates Degree of Fine Arts, Telecommunications
University of Michigan September 2011 - Present
University of Michigan December 2008 - September 2011
Comcast January 2006 - November 2008
Skills
Internal Audit, Internal Controls, Analysis, Compliance, Training, Leadership, Business Process, Management, Team Leadership, Auditing, Policy, Process Improvement, Risk Assessment, Financial Analysis, Accounting, Finance, Call Centers, Telecommunications
Education
Eastern Michigan University 1997 — 2001
BBA, Business Administration
Charter Communications April 2015 - Present
Comcast Cable August 2011 - April 2015
Comcast January 2010 - August 2011
Comcast Cable September 2008 - January 2010
Comcast Cable November 2007 - September 2008
Comcast Cable November 2005 - November 2007
Comcast Cable June 2005 - November 2005
Comcast Cable January 2001 - June 2005
Comcast Cable January 1998 - September 2000
Comcast Cable February 1996 - January 1998
Skills
DOCSIS, Fiber Optics, Broadband, HFC, Optical Fiber, IPTV, VOD, Ethernet, DWDM, Telephony, Cable Television, IP, VoIP, RF, Metro Ethernet, Wireless, Cabling, Computer Network..., Cable Modems, Cisco Technologies, Switches, Troubleshooting, Network Engineering
Education
Henry Ford Community College 2005 — 2006
System, Networking, and LAN/WAN Management/Manager
Henry Ford Community College 1993 — 1994
Liberal Arts and Sciences, General Studies and Humanities
Eastern Michigan University
Comcast November 2012 - Present
Arbonne International LLC 2014 - Present
Skills
Employee Relations, Performance Management, Organizational..., Employee Engagement, Strategic Planning, Talent Acquisition, Compliance, Employee Benefits, Leadership, Human Resources, Labor Relations, Project Management, HRIS, Analytics, Succession Planning, Talent Management, Training, Workforce Planning
Education
Eastern Michigan University 1991 — 1994
Bachelor's, Linguistics
Rochester Adams High School 1984 — 1987
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
WICT RLP
Leadership Skills
Comcast September 2014 - Present
Comcast March 2012 - September 2014
Comcast November 2008 - March 2012
Mars Information Services March 2006 - November 2008
Mars Information Services March 2005 - March 2006
Mars Information Services March 2002 - March 2005
Bigchalk January 2001 - January 2002
Eastern University September 1997 - May 2001
Skills
McAfee ePO, Symantec Endpoint..., PGP, Active Directory, Citrix, VMware, HP-UX, Altiris, IPS, McAfee, Windows, Windows Server, Security, ITIL, BMC Remedy, Troubleshooting, Software Documentation, Linux, Storage, VPN, Servers, Help Desk Support, Networking, Hardware, Information Security, Firewalls, Telecommunications, Software Installation, Disaster Recovery, System Deployment, Cisco Technologies, Data Center, Routers, Network Security, TCP/IP, DNS, Switches, WAN, Computer Security
Education
Eastern University 1998 — 2001
BA, Communications
ELCO 1994 — 1997
HS Diploma
Verizon Wireless September 2013 - Present
Lockheed Martin October 2011 - August 2013
All American Four Wheel Drive and Auto Repair June 2011 - August 2011
TEKSystems for Verizon Wireless March 2009 - June 2011
Archstone January 2006 - February 2009
Ameriquest Mortgage Company June 2005 - November 2005
Comcast May 2003 - May 2005
Skills
Active Directory, VPN, Troubleshooting, Windows, Desktop Support, Servers, Technical Support, Network Administration, Hardware, DNS, Windows Server, DHCP, Group Policy, Laptops, Software Installation, Printers, HP, Remote Desktop, WSUS, Windows XP, System Administration, Windows 7, Computer Hardware, Dell Computers, Microsoft Office, Networking
Education
Eastern Michigan University 1998 — 2003
Bachelor Science, Criminal Justice
MGM Resorts International November 2014 - Present
MGM Resorts International September 2013 - Present
Credit One Bank July 2011 - November 2013
MGM MIRAGE May 2009 - July 2011
MGM MIRAGE March 2008 - May 2009
Comcast September 2006 - March 2008
Skills
Troubleshooting, Database Administration, Servers, Virtualization, Technical Support, Call Centers, Active Directory, VMware, Disaster Recovery, DNS, Computer Hardware, Data Center, Citrix, Operating Systems, Software Documentation, Windows, Security, System Administration, Windows Server, Software Installation, XP, ITIL, Vendor Management, IT Management, Windows 7, IT Operations, System Deployment, Visio, Hardware
Education
Oakland Community College 2001 — 2004
Eastern Michigan University 2000 — 2001
Renaissance High School 1997 — 2000
Vision Computer Solutions October 2011 - Present
Loc Performance Products, Inc. March 2011 - August 2011
Nuspire April 2010 - March 2011
Andiamo Restaurant Group February 2008 - November 2010
Comcast October 2009 - April 2010
Mansfield Cabinets October 2008 - October 2009
Sirius Satellite Radio May 2008 - September 2008
Skills
Network Security, Active Directory, Disaster Recovery, Firewalls, Troubleshooting, Security, VMware, Cisco Technologies, Servers, Technical Support, Windows 7, VoIP, Windows Server, Computer Security, Networking, XP, System Administration, Cloud Computing, Computer Hardware, Information Technology, Virtualization, Data Center, Microsoft Exchange, VPN, TCP/IP, IT Management, LAN-WAN, Cisco IOS
Education
Eastern Michigan University 2011 — 2013
MSTS, Information Assurance - Network Security
University of Michigan 2003 — 2007
BSE, Aerospace Engineering
GoodTherapy.org July 2010 - Present
Comcast September 2003 - September 2007
T-Mobile April 2000 - June 2002
Skills
Web Project Management, Project Planning, Web Design, Google Webmaster Tools, WordPress, IT Management, Information Architecture, Systems Analysis, Google Analytics, Database Design, Website Development, Data Analysis, PHP, System Design, Web Development, Web Content, MySQL, HTML, Front-end, Blogging, Content Management, Web Standards, Web Strategy, Cross-browser..., Usability, Project Management, Web Content Management, Landing Page..., Marketing Strategy, Social Networking, User Experience, User Interface, Web Applications, Site Maps, Marketing Information..., CRM Integration, CRM, Task Management, SEO, Social Media, Customer Service, Sales, Online Advertising, Leadership, Online Marketing
Education
Western Governors University 2014 — 2016
Master of Business Administration (MBA), Information Technology Management
Eastern Washington University 1994 — 2010
Bachelor of Arts (B.A.), Interdiscplinary Studies
Beal Inc. April 2012 - Present
Citibank NA April 2011 - Present
Action Link September 2009 - Present
Dollar-Thrifty Automotive Group August 2009 - January 2011
Millenium Wireless April 2008 - September 2009
Comcast May 2007 - August 2008
Skills
Tax Preparation, Bookkeeping, iPhone, iPod, iTunes, Real Estate, Commercial Real Estate, Real Estate Transactions, Real Estate Development, Real Estate Financing, Cash Flow, iPad, Loans, FHA, Selling, Investments
Education
Eastern Michigan University 2006 — 2011
Finance
Comcast September 2015 - Present
Comcast Cable September 2013 - Present
Comcast Cable March 2012 - August 2013
Comcast Cable December 2009 - April 2012
Comcast Cable March 2003 - December 2009
Gateway May 1998 - January 2001
Skills
Access, Excel, Microsoft Office, Call Center, Word, Analysis, PowerPoint, Business Analysis, SQL Server, Customer Service, Customer Relations, Process Improvement, Management, Microsoft Excel, Forecasting, Strategic Planning, Cross-functional Team..., Databases, Negotiation, Microsoft SQL Server, Project Planning, Coaching, Vendor Management, Troubleshooting, Call Centers, Leadership, Data Analysis, Team Building, Operations Management, Customer Experience, Performance Management, Budgets, Data Warehousing, SQL, Leadership Development, Project Management, SharePoint, Human Resources, MS Project, Workforce Management, Team Management, Training, Business Intelligence, Software Documentation, Change Management, Customer Satisfaction, Quality Assurance, Program Management, Team Leadership, Outsourcing
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), I.T. - Software Engineering, 3.89
Eastern New Mexico University 1993 — 1995
Anthropology & Fine Arts
Eastern Michigan University Department of IT Help Desk April 2015 - Present
The Learning Center / Mac Group September 2007 - April 2015
Comcast May 2006 - September 2007
Briarwood Ford, Inc April 1994 - May 2006
Education
Eastern Michigan University 2008 — 2010
Bachelor of Science (BS), Technology Management, Cum Laude
Washtenaw Community College 2001 — 2008
Associate in Applied Science (A.A.S.), Computer Networking
Washtenaw Community College 2001 — 2007
Associate in Applied Science (A.A.S.), Computer Programming
Washtenaw Community College 2001 — 2007
Associate in Applied Science (A.A.S.), Microcomputer System Support
Washtenaw Community College 2001 — 2006
Associate in Applied Science (A.A.S.), Ocupational Studies
Comcast July 2014 - Present
Flying Circus Creatives 2012 - Present
FedEx Office March 2011 - December 2011
FedEx Office 2002 - March 2011
FedEx Office 1999 - 2002
FedEx Office 1992 - 1999
FedEx Office August 1991 - August 1992
FedEx Office February 1990 - August 1991
Skills
History, Customer Satisfaction, Research, Customer Service, Training, Project Management, Microsoft Office, Public Speaking, Leadership, Blogging, Social Networking, Management, Community Outreach, Adobe Acrobat, Team Leadership, Process Improvement, Grant Writing, Photoshop, Inventory Management, Event Management, Troubleshooting, Photography, Museums, Editing, Team Building, Nonprofits, Sales, Microsoft Excel, Copywriting, Illustrator, Marketing, Adobe Creative Suite, PowerPoint, Historical Research, Social Media, Microsoft Word, Event Planning, Budgets, Time Management, Software Documentation, Graphic Design, Report Writing, Pagemaker, Graphics Layout, Historic Preservation, American History, Customer Retention, Customer Experience, Coaching
Education
Eastern Michigan University 1993 — 2000
Master of Geography
Michigan State University 1986 — 1989
Bachelors of Science
Comcast 2006 - Present
Comcast 2001 - 2006
AT&T Broadband 2000 - 2001
Skills
MS Office Suite, Computer Applications, Office Systems, Spreadsheets, General Administration, Organizing, General Communications, Customer Relations, Internal Communications, Highly Adaptable, Independent, Teamwork, Contracts Administration, Invoice Processing, Project Coordination, Administrative Support, Process Improvement, Business Process, Collaborative Working, Customer Service, Contract Management, Administrative Work, Management, Microsoft Office, Wireless, Call Centers, Vendor Management, Administrative..., Broadband, Telecommunications, VoIP, Team Leadership, Account Management, Troubleshooting, Telephony
Education
Portland Community College 2006 — 2012
Associate of Science (AS), Computer Applications
Eastern Oregon University
Industrial and Organizational Psychology
Comcast Cable April 2013 - Present
Comcast May 2005 - Present
Skills
Broadband, Telecommunications, IP, Wireless, Cabling, Fiber Optics, Optical Fiber, T1, DOCSIS, Cable Modems, Troubleshooting, Ethernet, Computer Network..., DWDM, VoIP
Education
Eastern Mennonite University 2009 — 2010
B.S., Business Management and Organizational Development
South Western Community College 2002 — 2004
Associate of Applied Science, Information Systems with a Concentration in Network Administration
The Oaks Academy October 2013 - July 2015
The Oaks Academy August 2012 - June 2013
Rainbow Child Development Center July 2010 - November 2010
Walnut Street Theatre August 2007 - June 2008
Spelman College January 2007 - May 2007
Comcast May 2006 - August 2006
Management and Environmental Technologies, Inc July 2005 - August 2005
Paramount Digital Entertainment May 2004 - July 2004
Skills
Graphic Design, Adobe Acrobat, Adobe Photoshop, Adobe InDesign, Final Cut Pro, Web Design, Wordpress, Theatre, Performing Arts, Performance Management, Stage Management, Non-profit..., Non-profits, Non-linear Editing, LibreOffice, Open Source, Open Office, Microsoft Office, jQuery, Mootools, Dreamweaver, Fundraising, Public Speaking, Event Planning, Grant Writing, Event Management, PowerPoint, Nonprofits, WordPress
Education
Eastern University 2009 — 2010
Urban Studies/Affairs w/ Arts in Transformation
Spelman College 2003 — 2007
Bachelor of Arts (BA), Theatre/Theater, 3.63
PCM July 2015 - Present
Comcast June 2014 - December 2014
Dell April 2008 - October 2013
Careebuilder.com April 2007 - October 2007
Charleston Transitional Facility March 2003 - November 2006
Skills
Channel Partners, SaaS, Solution Selling, Cloud Computing, Business Development, Virtualization, Sales, Sales Process, Sales Management, Direct Sales, Account Management, Storage, Salesforce.com, Enterprise Software, Sales Operations
Education
Eastern Illinois University
Bachelor of Science (BS), Health Administration, Business Administration
GSK June 2015 - Present
The Dubin Group May 2014 - December 2014
ManpowerGroup March 2011 - October 2011
Comcast July 2010 - March 2011
American Christian Institute April 2009 - July 2010
Omnicare Clinical Research January 2005 - May 2008
Skills
Management, Training, Recruiting, Human Resources, Onboarding, New Hire Orientations, Employee Relations, Talent Management, Project Management, Talent Acquisition, Interviewing Skills, Job Postings, Fundraising, Event Planning, HRIS, Applicant Tracking..., SAP, ICIMS, HRSmart, SharePoint, Employee Benefits, ADP Payroll, Lawson HRIS, Microsoft Excel, Microsoft Word, PowerPoint, Visio
Education
Eastern University
BA, Sociology
Comcast November 2007 - Present
Citywide Title April 2004 - November 2007
Shire US April 1999 - July 2003
Skills
Co-location, WAN, VPN, Customer Service, Account Management, B2B, Selling, Ethernet, New Business Development, SIP Trunking
Education
Eastern Illinois University
Arts and Science, Communications
Comcast February 2010 - February 2012
Jared the Galleria of Jewelry August 2008 - September 2009
Skills
Data Entry, Customer Service, Sales Support, Retail, Sales Operations
Education
Eastern Michigan University 2002 — 2004
Zingerman's February 2012 - Present
Zingerman's March 2010 - Present
Zingerman's August 2011 - February 2012
Glacier Hills Home Care July 2010 - August 2011
Ann Arbor Center for Independent Living 2010 - July 2011
Zingermans Mail Order 2009 - 2011
Kelly Services 2009 - 2010
Comcast 2003 - 2006
Pfizer 2002 - 2003
Chester Engineers/Siemens/USFilter 2000 - 2002
Skills
Event Management, Customer Service, Microsoft Office, Customer Relations, Excel, Word, Event Planning, Administration, Research, Process Improvement, Payroll, Hiring, Problem Solving, Outlook, Access, HRIS, Team Building, Public Relations, Interviewing, Employee Relations, PowerPoint, Scheduling, Talent Acquisition, ADP, Full-cycle Recruiting, Teamwork, Purchasing, Microsoft Excel, Recruiting, Interviews, System Administration, Process Scheduler, Project Management, Project Planning, Marketing, Management, Time Management, Leadership, Software Documentation, Training, Human Resources, Employee Benefits, Social Networking, Data Entry, Team Leadership, Program Management, Conflict Resolution
Education
Eastern Michigan University 2003 — 2005
Business Management, Human Resources
Wayne State University 1991 — 1993
Comcast January 2011 - Present
Travelers September 2007 - January 2010
Education
Eastern Washington University 2003 — 2007
BA, Business Management
Truven Health Analytics June 2009 - Present
Thomson Reuters June 2009 - Present
Comcast January 2008 - June 2009
Skills
Active Directory, Windows Server, ITIL, Disaster Recovery, Troubleshooting, VMware
Education
Eastern Michigan University 2002 — 2009
Computer Science
The Lowe-Martin Group July 2012 - August 2014
MaxSys March 2011 - May 2012
Comcast July 2007 - February 2010
Marsh Planing Company November 2002 - August 2006
Education
Heritage college-Gatineau QC 2014 — 2015
Attestation of College Studies, Microsoft Network and Security Administrator, Microsoft Network and Security Administration, A
University of Ottawa 2011 — 2014
graduate certificate in internet technologies, internet technology
Washtenaw Community College, Ann Arbor MI 2003 — 2005
Associate’s Degree, Computer Systems Networking and Telecommunications, A
Obafemi Awolowo University 1990 — 1995
Bachelor’s Degree, Computer Science and Economics
Eastern Michigan University
3 semesters completed, Network Administration and Technology, A
Gold Star Financial Group August 2012 - January 2013
Borders September 2008 - April 2009
Comcast September 2006 - December 2007
Skills
Credit, Banking, Loans, Mortgage Lending, Customer Service, Finance, Operations Management, Sales, Recruiting, Microsoft Office, Teamwork, Networking, Human Resources, Outlook, Marketing, Teaching, Teach Others, Mathematics
Education
Eastern Michigan University 1998 — 2011
Bachelors, Secondary Education and Teaching
Schoolcraft College 1996 — 1998
Associate's degree, General Studies
Belle Tire August 2013 - Present
Motor City Chew Food Truck March 2013 - Present
Comcast February 2012 - February 2013
Target January 2011 - February 2012
Starbucks August 2007 - December 2010
CVS Caremark Corporation February 2005 - August 2007
O'Reilly Auto Parts August 2001 - February 2005
Skills
Team Leadership, Account Management, Strategic Planning, Microsoft Excel, Customer Service, Microsoft Office, Leadership, Food, Menu Development, Sales, Team Building, Social Networking, Time Management, Marketing, Training, Social Media Marketing, Social Media, Inventory Management, Microsoft Word, Call Centers, New Business Development, Merchandising, Retail, Budgets, Business Analysis, Salesforce.com, Data Analysis, Recruiting, Event Planning, Outlook
Education
Eastern Michigan University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations, 3.2
Eastern Michigan University 1999 — 2003
Bachelor of Business Administration (BBA), Finance, General
Comcast September 2013 - Present
Saint Joseph's University August 2011 - August 2012
Skills
Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Windows, Microsoft Excel, Computer Software..., Employee Relations, Human Resources, Organizational..., Training, Leadership, Onboarding, Team Building
Education
Saint Joseph's University 2010 — 2012
Master of Science (M.S.), Organizational Development and Leadership
Eastern University 2008 — 2010
Bachelor of Arts (B.A.), Organizational Management
PSAV® Presentation Services April 2015 - Present
FYI-CSI, LLC. August 2012 - Present
Prophet Motive Media Group January 2004 - Present
Best Buy October 2012 - January 2013
Comcast April 2008 - July 2012
Harmonie Park Music June 2006 - June 2008
Eastern Michigan University March 2007 - April 2008
Psychopathic Records, Inc. March 2007 - October 2007
Skills
Technology Management, Audio Editing, Music Videos, Video Conferencing, Live Sound, Special Education, Fundraising, Event Planning, Social Media, Team Building, Community Outreach, Microsoft Office, Event Management, Creative Writing, Marketing Strategy, Customer Service, Audio Engineering, Project Management, DHCP, IP Solutions, Strategic Planning, Cable Broadband, Cable Management, Video Editing, Computer Network..., VoIP, Data Entry, Final Cut Studio, End User Training, Internet, Wireless Broadband, Digital Media, Windows 7, Windows 8, Public Speaking, Macintosh Applications, Wireless Networking, Photoshop, Adobe Creative Suite, Leadership Development, Teaching, Educational Technology, Skype, Technology Needs..., Mac, Multimedia, Television, Video Production, Video, Entertainment
Education
Eastern Michigan University 2009 — 2010
Master of Business Administration (M.B.A.), Management Information Systems, General, 2.9
Wayne State University 2001 — 2007
Bachelor of Arts (B.A.), Communication and Media Studies, 3.1
Comcast August 2011 - Present
Skills
Scrum, Software Development, Linux, Web Applications, Servers, Software Engineering, JavaScript, Ruby, PHP, Ruby on Rails, HTML, System Monitoring, jQuery, REST, JUnit, Bash, Dev Ops, IT Operations, Puppet, Go, Real Time Monitoring, System Automation, Production Deployment, Web Development
Education
University of Mary Washington 2008 — 2012
Bachelor of Science (B.S.), Computer Science
Eastern Washington University 2007 — 2008
Bachelor of Science (B.S.), Computer Science
Comcast January 2010 - Present
Comcast Spotlight 2010 - Present
Skills
Advertising Sales, Advertising, Account Management, Marketing Strategy, Digital Media, Media Planning, Marketing Communications, Social Media Marketing, Online Advertising
Education
Eastern Michigan University
Elementary Education and Teaching
University of Michigan
Bachelor's Degree, Psychology
Heinanen Engineering January 2011 - May 2013
Verizon Wireless November 2006 - July 2010
Bright House Networks April 2003 - November 2006
Comcast July 2000 - April 2003
Education
Eastern Michigan University 1971 — 1975
Bachalor of Bussiness Administration, Business Administration and Management, General
Edsel Ford High School 1969 — 1971
Diploma, College Prep
Vitual Blast 2009 - Present
Comcast October 2004 - Present
Skills
Employment Recruiter, Telecommunications, Competitive Marketing...
Education
Eastern Michigan University