Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Comcast October 2014 - Present
Skills
Customer Satisfaction, Customer Service, Telecommunications, Team Leadership, Process Improvement, Sales, Troubleshooting, Customer Retention, Public Speaking, Technical Support, Account Management, Outlook, Team Building, Training, VoIP, Vendor Management, Call Centers, Customer Experience, Broadband, PowerPoint, Microsoft Office, Wireless, Microsoft Word, Management, Leadership, Sales Operations, Microsoft Excel, Marketing, Direct Sales, Telephony, Performance Management, Teamwork, Cross-functional Team...
Education
Goodwin College 2011 — 2013
Criminal justice, Criminal Justice/Police Science, B
RET Institute 2001 — 2003
Certification, Computer and Information Sciences, General
HOSTING September 2013 - November 2014
Comcast March 2009 - September 2013
Skills
Troubleshooting, TCP/IP
Education
Pennsylvania State University-Great Valley Graduate Center 2013 — 2016
Master's Degree, Computer and Information Sciences
Goldey-Beacom College 2008 — 2012
Bachelor's Degree, Computer and Information Sciences, General, 3.8
Comcast October 2004 - Present
Education
Green River Community College 1999 — 2000
Carpentry/Carpenter
Comcast July 2012 - Present
PAKMEDIA January 2003 - Present
Stop & Shop March 2011 - July 2012
Boston University Center for Digital Imaging Arts (CDIA) August 2009 - May 2011
Linkage, Inc. September 2006 - December 2008
Metro Credit Union December 1997 - September 2006
Food Services of America August 1993 - September 1997
The Bank For Savings March 1987 - June 1992
Skills
Final Cut Pro, Video, Final Cut Studio, DVD Studio Pro, Photoshop, Editing, Mac, Instructional Design, Video Editing, Adobe Creative Suite, Customer Service, Photography, Videography
Education
Connecticut School of Broadcasting 1998 — 1998
Certificate in Radio and TV, Radio and TV broadcasting
Green River Community College 1996 — 1997
Radio Communications
Malden High School 1981 — 1984
FOA Entertainment September 2014 - Present
Goeglein's Catering June 2010 - August 2014
Homestead lacrosses November 2012 - May 2014
Comcast February 2012 - September 2012
Cork 'n Cleaver January 2011 - August 2012
Petroleum Traders January 2009 - December 2010
YMCA of Greater Rochester June 2007 - September 2009
Skills
Public Speaking, Customer Service, PowerPoint, Microsoft Office, Event Planning, Social Media, Fundraising, Non-profits, Marketing, Marketing Communications, Public Relations, Social Networking, Community Outreach, Sales, Teaching, New Business Development, Cross-functional Team..., Higher Education, Photoshop, Product Development, Market Research, Food Service, Strategic Planning, Event Management, Team Building, Leadership Development, Training, Advertising, Coaching, Project Management, Facebook, Team Leadership, Business Development, Account Management, Volunteer Management, Program Development, Critical Thinking, Business Planning, Direct Sales, Brand Development, Integrated Marketing, Entrepreneurship
Education
Grace College & Seminary 2006 — 2010
Bachelor's degree, Marketing, B
Grace College and Seminary 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Communication
Monroe Community College 2004 — 2006
Associate of Science (A.S.), Hospitality Administration/Management
Monroe Community College 2004 — 2006
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Comcast March 2013 - Present
Alpine Access August 2012 - November 2012
Developing Technical Applications Enterprises June 2010 - October 2011
Skills
Telecommunications, Troubleshooting, Broadband, Telephony, Call Centers, Video, Cabling, VoIP, Broadcast, Video Production, Computer Network..., Television
Education
Northwest Mississippi Community College 2012 — 2013
Computer Information Systems/ Management
Grand Rapids Community College 2010 — 2012
Computer Information Systems/ Programming
ABC News May 2014 - Present
Scootnetworks October 2012 - March 2014
AVISTA August 2011 - January 2012
Comcast August 2006 - January 2011
NBC News London January 2005 - August 2005
Skills
Video Production, Public Relations, Video, Avid, Event Management, Documentaries, Public Speaking, Journalism, Editing, Event Planning, Media Relations, Avid Media Composer, Multimedia, Soundtrack Pro, Mac, Operations Management, Logistics Management, Business Strategy, New Business Development, Customer Service, Customer Experience
Education
University of Wisconsin-UWSP 2000 — 2005
BS, Mass Communication/Media Studies
Golden Gate University 2011 — 2013
Masters Degree, Marketing-Integrated Marketing Communications
National Tube Supply Co. June 2014 - August 2014
Comcast July 2010 - February 2012
Aflac October 2006 - July 2008
Security Finance September 2002 - January 2007
Skills
Cold Calling, Customer Service, Sales, Account Management, Customer Retention, Employee Benefits, Team Building, Customer Satisfaction, Recruiting, Coaching, Training, Sales Management, Direct Sales, Insurance, Human Resources
Education
Governors State University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Development, 3.9 GPA
South Suburban College 2008 — 2011
Associates Arts, Psychology
Thornton
Comcast March 2010 - Present
Skills
Call Centers, Customer Service, Leadership, Telecommunications, Sales, Social Networking, Public Relations
Education
Grambling State University 1997 — 2002
Bachelor of Arts (BA), Communication and Media Studies
Comcast October 2002 - Present
Skills
Process Improvement, Call Centers, VoIP, Software Documentation, Quality Assurance, Call Center, Telecommunications, Team Building, Management, Wireless, Troubleshooting, Telephony, Team Leadership, Broadband, Customer Satisfaction
Education
Grambling State University 1988 — 1991
Bachelor of Science (BS), Psychology
T-Mobile July 2014 - Present
MetroPCS January 2009 - July 2014
TDS Metrocom May 2005 - January 2009
TDS Metrocom January 2005 - May 2008
TDS Metrocom March 2001 - January 2005
MCI WorldCom August 2000 - February 2001
Comcast August 1996 - July 2000
Skills
Switches, Ethernet, VoIP, Routers, T1, IP, Computer Network..., Cellular Communications, Wireless, Telecommunications, Wireless Networking, Fiber Optics, LTE, Networking, Telephony, Microwave, Troubleshooting, Cisco Technologies, DSL, Optical Fiber, RF, SDH, SS7, SIP, GSM, UMTS, Broadband, Software Installation, Testing, Mobile Devices
Education
Pace University 2005 — 2006
NACTEL Program - Telecommunications
Grand Rapids Community College 1993 — 2003
Applied Science, Computer Applications Business and Management
Self Paced
www.support.com October 2014 - Present
Lipscomb Consulting August 2006 - Present
Comcast August 2006 - August 2013
Lipscomb GIS Services January 2004 - July 2005
Skills
•Microsoft Windows©:..., •Microsoft Office©..., •ESRI© Software:..., •Technical Support..., •Programs /...
Education
University of Phoenix 2009 — 2010
Master of Computer Information Systems, Computer Technology/Computer Systems Technology, 3.83
Jones International University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management, 3.95
Green River Community College 2003 — 2006
Associate of Science (A.S.), Geographic Information Science and Cartography, 2.98
Humble Beast Records September 2014 - Present
Comcast September 2013 - Present
Erik Salas Music December 2001 - Present
United States Department of Defense January 2012 - August 2012
HSBC May 2007 - December 2009
KHDC 90.9 FM Radio Bilingue November 1996 - December 2002
Skills
Music Production, Community Outreach, Radio Host, Performance Poetry, Public Speaking, Music, Songwriting, Sales, Time Management, Event Planning, Leadership, Coaching, DJ, Consulting
Education
Grand Canyon University 2013 — 2015
Bachelor's degree, Christian Studies
Liberty University 2011 — 2013
Bachelor's degree, Christian Studies
Rodan + Fields Dermatologists / Skin & Beauty Logic June 2015 - Present
Consultant February 2013 - Present
Western Credit Recovery January 2013 - Present
FirsTech, Inc. November 2011 - February 2013
Cash Cycle Solutions, Inc. April 2011 - January 2012
Western Union September 2009 - March 2011
Comcast December 2008 - September 2009
Assurity Financial Services November 2007 - August 2008
Lehman Brothers Mortgage Capital June 2006 - November 2007
Access National Mortgage May 2005 - June 2006
Skills
Mortgage Lending, Business Development, Account Management, Contract Negotiation, Sales Management, Strategic Planning, New Business Development, Sales, Credit, Customer Service, Process Improvement, Budgets, Business Planning, Management, Selling, Product Development, Product Management, Business Strategy, Start-ups, Cold Calling, Negotiation, Operations Management, Salesforce.com, Project Management, Risk Management, Coaching, Solution Selling, Vendor Management, Change Management, Microsoft Office, Strategic Partnerships, B2B, Marketing, Marketing Strategy, Program Management, Team Building, Business Analysis, Team Leadership, Sales Process, CRM, Financial Analysis, Sales Operations, Social Media Marketing, Electronic Payments, Lead Generation, Leadership, Direct Sales, Team Management, SaaS, Payment Card Processing
Education
Golden West College
Business Adminsitration
Comcast January 2011 - Present
Rent-A-Center June 2010 - January 2011
Aaron's, Inc December 2008 - June 2010
Aaron's, Inc March 2008 - November 2008
Aaron's, Inc September 2007 - February 2008
Aaron's, Inc March 2007 - August 2007
Cracker Barrel July 2004 - February 2007
Skills
Telecommunications, Customer Retention, Direct Sales, Mentoring, Customer Service, Employee Training, Interpersonal Skill, Salesforce.com, Communication Skills, Microsoft Office, Organization, Retail Sales, Telephone Skills, Cold Calling, Time Management, Customer Experience, Sales Operations, Sales, Merchandising, Training, Team Leadership, Inventory Control, Teamwork, Retail, Inventory Management, Interviews, Leadership
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (MBA), Leadership
Grand Canyon University 2010 — 2012
B.S., Marketing
Hopkinsville Community College 2004 — 2007
Associate of Science (AS), Marketing
Long Technical College 2002 — 2003
Diploma, Sports medicine
180 Painting, Inc. August 2013 - Present
Berchtold Builders, Inc. April 2013 - August 2013
Comcast July 2011 - January 2013
Spire May 2011 - July 2011
Platinum PEO Resources, Inc. January 2011 - July 2011
The GoTo Network April 2010 - July 2011
Homeowner Advantage USA February 2010 - July 2011
Salesman for a Day January 2010 - July 2011
J.Lodge June 2009 - July 2009
Stateside Call Center June 2009 - July 2009
Skills
Telecommunications, Information Technology, Inserts, Cold Calling, Account Management, Sales, Direct Sales, New Business Development, Marketing Strategy, Strategic Planning, Sales Management, Marketing, Management, Small Business, Salesforce.com, Online Marketing, Social Media Marketing, Customer Service, Budgets, Time Management, Lead Generation, Social Networking, B2B, Customer Retention, Direct Marketing, Advertising, Networking, Leadership, Online Advertising, Insurance, Market Planning, Trade Shows, Sales Operations, Customer Satisfaction, Team Building, CRM, Program Management, Call Centers, Training, Selling, Sales Process, VoIP, Email Marketing, Start-ups, Leisure Travel, Travel, Leisure, Tourism, Contract Negotiation, Human Resources
Education
Goldey Beacom College 1981 — 1986
B.A., Business Marketing/Management
University of Delaware 1974 — 1985
B.A., Education, Special Ed
Newark High School 1972 — 1974
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Comcast April 2013 - Present
TransCanada July 2010 - May 2013
Mount Snow October 2008 - April 2013
Skills
Digital Media, Budgets, Business Analysis, Social Media, Customer Service, Marketing, Small Business, Small Business Marketing
Education
Southern New Hampshire University 2013 — 2015
Bachelor's degree, Graphic Design
Vermont Technical College 2006 — 2008
N/A, Dental Hygiene/Hygienist then switched to Nursing
Greenfield Community College 2003 — 2005
N/A, Liberal Arts and Sciences/Liberal Studies
Grantham University August 2012 - Present
ATK February 2011 - June 2012
Comcast October 2009 - October 2010
Comcast January 2000 - October 2009
Skills
Executive..., Customer Service, Microsoft Excel, Office Management, Microsoft Word, Outlook, PowerPoint, Accounts Payable, Microsoft Office, Note Taking, Process Improvement, Event Planning, Administrative..., Team Leadership, Access, Data Entry, Windows, Research, Administrative..., Invoicing, Budgets, Spreadsheets, Accounts Receivable, Accounting, Payroll, Teamwork, Meeting Scheduling, Team Building, Leadership
Education
Grantham University 2013 — 2022
Business Administration and Management, General
New Hope Baptist Christian School 1982 — 1986
High School Diploma, General, 9-12
Boys & Girls Clubs of Grand Rapids Youth Commonwealth August 2013 - Present
Kraft Business Systems, Inc May 2011 - August 2013
Health Care Management, LLC May 2011 - August 2013
The Sharpe Collection – BMW, Jaguar, Land Rover & MINI Cooper January 2011 - May 2011
Michigan Blood July 2008 - January 2011
Grand Rapids Griffins September 2004 - July 2008
Setting the Scene August 2007 - September 2007
Comcast May 2007 - July 2007
Cold Stone Creamery May 2002 - January 2005
Skills
Community Relations, Advertising, Event Management, Public Relations, Public Speaking, College Recruiting, New Business Development, Online Marketing, Marketing Communications, Direct Marketing, Newsletters, Community Development, Fundraising, Marketing, Budgets, Event Planning, Sponsorship, Media Relations, Social Media Marketing, Blogging, Management, Social Media, Nonprofits, Recruiting
Education
Grand Valley State University 2001 — 2005
BA, Public Relations and Advertising
Rockford High School 1996 — 2001
World Vision USA November 2013 - Present
World Vision USA October 2009 - November 2013
World Vision USA October 2008 - October 2009
Expedia, Inc. July 2007 - September 2008
Comcast August 2005 - July 2007
X10 Wireless Technology January 2005 - November 2005
BECU February 2003 - June 2004
Best Buy September 2001 - December 2002
C June 2001 - June 2002
Longs Drugs July 2000 - March 2001
Skills
Microsoft Office, Telecommunications, Management, Team Leadership, Project Management, Program Management, Sales, Integration, PowerPoint, Product Management, Program Development, Leadership, Public Speaking, Social Media, Volunteer Management, Community Development, Public Relations, Fundraising
Education
Green River Community College 2005 — 2008
Associate of Arts (AA), Radio and Television Broadcasting Technology/Technician
Federal Way Senior High School 1999 — 2001
High School Diploma, General Studies
Gibraltar Industries March 2014 - Present
Advance Auto Parts December 2011 - March 2014
Staples Business Advantage February 2011 - December 2011
Enterprise Rent-A-Car September 2003 - August 2011
Comcast 1998 - 2002
Skills
Sales Management, Analysis, Sales Process..., Training & Development, New Business Development, Business Analysis, P & L Management, Direct Marketing, Mentoring, Team Leadership, Account Management, Salesforce.com, B2B, Microsoft Office, Business Development, Management, P&L Management, Sales, Employee Training, Operations Management, Retail, Selling, Leadership, Customer Service, Customer Satisfaction, Customer Retention, Cold Calling, Sales Process, Sales Presentations, Direct Sales, P&L, Forecasting, Recruiting, CRM, Inventory Management, Team Building, Program Management, Training, Marketing, Negotiation, Coaching, Contract Negotiation, Sales Operations, Hiring, Networking, Solution Selling, Building Relationships, Budgets, Key Account Management, Lead Generation
Education
Grand Canyon University 2014 — 2016
Master of Business Administration (M.B.A.), Emphasis in Leadership
University of Colorado at Colorado Springs 1998 — 2002
Bachelor of Science, Political Science, Sociology
Comcast December 2014 - Present
Capital One January 2014 - November 2014
Bunchball August 2013 - December 2013
Grott Enterprises Inc September 2012 - February 2013
Kenexa November 2011 - September 2012
JP Morgan Chase 2011 - July 2012
Comcast October 2009 - February 2011
Catapult Learning March 2009 - October 2009
JP Morgan Chase October 2002 - March 2009
JPMorgan Chase 2002 - March 2009
Skills
Vendor Management, Software Project..., Business Analysis
Education
Widener University School of Law 2015 — 2019
Doctor of Law (J.D.)
Goldey Beacom College 1989 — 1993
Bachelor of Science (BS), Business Administration and Management, General
Comcast August 2013 - Present
Boulden's One Hour Heating & Air Conditioning March 2013 - June 2013
The Local Book June 2012 - September 2012
SuperMedia LLC April 2008 - June 2012
20/20 Companies March 2007 - April 2008
Skills
Advertising, Sales Process, Sales, Online Advertising, SEM, Marketing, Salesforce.com, Mobile Marketing, Sales Management, SEO, Internet Yellow Pages, Yellow Pages, Sales Presentations, Training, Management, Online Marketing, Direct Mail, Small Business, Sales Operations, Search Advertising, PPC, Google Adwords, Facebook, Entrepreneurship, Internet, Leadership, Negotiation, Social Networking, Organization, Problem Solving, Strategic Planning, YouTube, Key Account Management, Business Strategy, Business, Marketing Research, Managerial, Cold Calling
Education
Goldey Beacom College
Comcast February 2007 - Present
Comcast Cable October 1983 - March 2007
Skills
Troubleshooting, VoIP, Call Centers, Wireless, Process Improvement, Customer Satisfaction, Vendor Management
Education
Gordon College 1970 — 1973
Gordon College 1970 — 1973
Physics and Bible
Energy Management Network January 2012 - Present
Wyoming Self Storage April 2014 - November 2014
Costco Wholesale April 2012 - January 2013
Comcast February 2007 - December 2011
Time Warner Cable January 2005 - November 2007
Skills
Microsoft Office, Sales, Direct Sales, Customer Satisfaction
Education
Central Hower High School 1982 — 1986
Diploma, Communication and Media Studies
Grand Valley State University
Comcast September 2002 - Present
Mack Technologies April 2000 - December 2001
Analogic October 1989 - April 2000
Mercury Computer Systems Inc. 1986 - 1989
Flextonics Inc April 1986 - 1986
Accutest Corp 1981 - 1986
Skills
Cable Modems, Broadband, Call Center, PRI, Telephony, Telecommunications, Long Distance, Avaya, VoIP
Education
SYLVANIA TECHNICAL INSTITUTEWaltham, MA 1982 — 1984
Certificate in Digital Electronics, Digital Electronics
Greater Lowell Technical School
Comcast Business June 2015 - Present
Comcast September 2012 - Present
Charter Communications September 2008 - September 2012
Aaron's Sales and Lease Ownership - Sultan Financial Corporation April 2007 - September 2008
Skills
Sales, Account Management, Salesforce.com, Telecommunications, Direct Sales
Education
Grand Valley State University 1999 — 2004
Bachelor of Science (BS), Communication, General
Grand Valley State University 1999 — 2004
Bachelor of Science, Communications
Premium Music Production January 2008 - Present
Revenge Interactive Media & Distribution February 2002 - Present
SportsGist.com December 2006 - 2011
MediaBuys June 2006 - December 2010
Nations Satellite 2008 - 2009
Premium Music Entertainment 2006 - 2009
Time Warner Cable August 2006 - December 2006
Comcast February 2002 - August 2006
Ground Level Distribution 1996 - 2002
American Multi Cinema January 1984 - January 1988
Skills
Music, Social Media, Social Networking, Entertainment, Sponsorship, Promotions, Sales, Marketing, Research, Digital Media, Digital Marketing, Digital Strategy, Business Development, Customer Service, Account Management, Entrepreneurship, Live Events, Fashion, New Business Development, Strategic Planning, Email Marketing, Online Advertising, Social Media Marketing, Direct Marketing, Marketing Strategy, Brand Development, Facebook, Integrated Marketing, Advertising, Online Marketing, Marketing Communications, Public Relations, SEM, Advertising Sales, Start-ups, Brand Management, Content Strategy, Event Management, Salesforce.com, Radio, B2B, Event Planning, Product Marketing, Creative Direction, Lead Generation, Media Buying, New Media, Strategic Partnerships, Management, Mobile Marketing
Education
Grambling State University 1989 — 1991
MPA, Public Administration, Public Management
Grambling State University 1984 — 1988
BS, Political Science, Public Administration
Locke High School 1981 — 1984
High School Diploma, General Studies, Specialisation in Music
AVI Foodsystems December 2013 - Present
Grand Rapids Community College September 2011 - February 2012
Student in the Culinary Management/Culinary programs at Grand Rapids Community College February 2011 - February 2012
Comcast 1997 - 2010
Skills
Catering, Culinary Skills, Restaurants, Baking, Cooking, Culinary Management, Food, Food Service, Time Management, Hospitality, Event Planning, Social Networking, Menu Development, Customer Service, Chef, Food Safety, Recipes, Fine Dining, Food Preparation
Education
Grand Rapids Community College 2011 — 2013
Bachelors of English/history, current studies Culinary Management/culinary, 4.0
Grand Valley State University BA English/History
Bachelor's degree, English Literature (British and Commonwealth)
CDK Global September 2014 - Present
Argosy University January 2011 - Present
Comcast October 2007 - January 2014
Village of River Grove October 1987 - October 2007
Skills
Law Enforcement..., Corporate Security, Criminal Justice, Private Investigations, Enforcement, Criminal Investigations, Command, Investigation, Fraud, Patrol, Physical Security, Police, Security, Surveillance, Training, Law Enforcement, Internal Investigations
Education
Nova Southeastern University 2003 — 2006
Master of Science (MS), Criminal Justice/Law Enforcement Administration
Governors State University
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
Comcast July 2002 - Present
Citibank Citicorp February 1984 - December 1999
Skills
IP, Fiber Optics, T1, Optical Fiber, Switches, TCP/IP, Cisco Technologies, MPLS, SIP
Education
Goldey Beacom College 2010 — 2012
Master of Management, Management
University of Phoenix 2005 — 2007
Bachelor of Science (B.S.), Information Technology
Pennsylvania Institute of Technology 1999 — 2001
Associate's degree, Computer Hardware Engineering, 4.0/4.0
Capital One August 2012 - Present
Independent January 2010 - August 2012
Pfizer August 2011 - December 2011
Comcast June 2009 - December 2010
TAPFIN, A Manpower Company July 2007 - December 2010
Manpower Business Solutions July 2007 - December 2010
Shire September 2008 - February 2009
Shire Pharmaceuticals September 2008 - February 2009
Endo Pharmaceuticals Inc July 2007 - July 2008
Endo Pharmaceuticals 2007 - 2008
Skills
Talent Acquisition, Technical Recruiting, Applicant Tracking..., Recruiting, Contract Recruitment, Human Resources, Interviews, Payroll, Onboarding, College Recruiting, New Hire Orientations, Background Checks, Employee Benefits, Executive Search, Internet Recruiting, Talent Management, Leadership, Sourcing, Screening Resumes, Vendor Management
Education
Greenville College 1997 — 2001
Spanish
Greenville College
BA, Spanish
Optum Technology at UnitedHealth Group June 2014 - Present
IBM Corporation November 2012 - June 2014
IBM Corporation January 2011 - November 2012
Hemophilia Society of Colorado June 2010 - December 2010
Comcast September 2006 - April 2010
IBM Corporation April 2005 - September 2006
IBM Corporation May 2004 - April 2005
IBM Corporation September 2002 - May 2004
IBM Corporation May 2000 - September 2002
US Bank April 1999 - May 2000
Skills
Talent Management, Organizational..., Employee Relations, Performance Management, Strategy, Leadership, HR Policies, Cross-functional Team..., Executive Management, Succession Planning, Coaching, Training, Management, Program Management, Organizational Design, Workforce Planning, HR Transformation, Change Management
Education
The University of Edinburgh
Masters, Literature
Gonzaga University
BA, Literature
Canteen-Compass Group October 2010 - Present
Savor... September 2010 - Present
Comcast 1997 - 2010
Education
Grand Valley State University 1979 — 1983
BA, English
Snohomish County PUD May 2009 - Present
Premera Blue Cross June 2008 - February 2009
Washington Mutual June 2002 - June 2008
Microsoft Consulting Services (MCS) January 2001 - March 2002
Georgia Pacific January 2000 - August 2000
Comcast May 1996 - December 1999
Total Office Interiors 1993 - 1996
Skills
ITIL, Release Management, Configuration Management, Technical Analysis, Business Analysis, Contact Center..., SDLC, Change Management, Incident Management, Problem Management, SharePoint, IT Service Management, Problem Solving, Customer Service, Technical Documentation, Team Building, Teamwork, Project Delivery, Smart Grid, Operational Excellence, Process Development, Process Improvement, Call Center, Cross-functional Team..., CRM, Disaster Recovery, Agile Methodologies, Project Management, Project Planning, Integration, Troubleshooting, SaaS, Business Intelligence, Continuous Improvement, Leadership, System Deployment, Software Documentation, Business Process..., Vendor Management, Quality Assurance, Testing, Requirements Gathering, ERP, Analysis, Unix, Visio, IT Management, Business Process, Data Center, Management
Education
Western Washington University 1998 — 2000
Bachelors
Green River Community College 1996 — 1998
AA
ABM Industries February 2009 - Present
Comcast March 2007 - July 2008
Quicken Loans February 2006 - March 2007
Skills
Direct Sales, Sales Management, New Business Development, Leadership, Sales Process, Customer Service, Cold Calling, Healthcare, Business Development, Team Building, Sales Operations, PowerPoint, Strategic Planning, Project Management, Contract Negotiation, Sales, Marketing, Operations Management, Start-ups, Budgets, Management
Education
Grand Valley State University 2001 — 2005
BBA, Marketing and Management
Hartland High School 1997 — 2001
National Grand Bank March 2015 - Present
Georgetown Bank August 2007 - February 2015
Citizens Bank July 2003 - August 2007
Comcast September 1995 - April 2003
Skills
Banking, Loans, Retail Banking, Credit, Small Business Lending, Consumer Lending, Mortgage Lending, Cross Selling, Branch Banking, Lines Of Credit, Branch Management
Education
Gordon College 1985 — 1989
Bachelor of Science (B.S.), Business Administration and Economics
Comcast May 2008 - Present
Comcast September 2006 - May 2008
Comcast June 2004 - December 2006
Comcast January 2002 - June 2004
Skills
Call Centers, Management, Customer Retention, Call Center, Hiring, Performance Management, Telecommunications, Process Improvement, Vendor Management, Team Leadership, Customer Experience, Leadership, Marketing, Customer Service, Training, Microsoft Office, Coaching, Telephony, Strategic Planning, Onboarding, Cross-functional Team..., Integration, Wireless, Team Building, IP, Sales, VoIP, Account Management, Recruiting, Broadband, Customer Satisfaction, Direct Sales, Microsoft Excel, Operations Management, Time Management, Program Management, Project Management, Business Analysis, Interviews, Troubleshooting, Workforce Management
Education
Goldey Beacom College
Bachelor's degree, Business Administration and Management, General
Barclaycard January 2013 - Present
Clear Choice Management Consulting January 2010 - Present
Comcast January 2012 - January 2013
Independence Blue Cross July 2010 - October 2011
Computer Sciences Corporation 1997 - 2009
Computer Sciences Corporation 1997 - 2009
DuPont 1997 - 2009
Washington Mutual Card Services 2007 - 2008
Skills
Business Analysis, Contract Management, Program Management, Vendor Management, PMP, MS Project, Analysis, Budgets, Cross-functional Team..., Integration, IT Strategy, Leadership, Outsourcing, PMO, Process Improvement, Project Management, Project Planning, Quality Assurance, Resource Management, Risk Management, SAP, SDLC, SharePoint, Team Leadership, Business Process, Business Process..., Change Management, Project Portfolio..., Proposal Writing, Recruiting, Software Documentation, Training, Visio, IT Management, CRM, Information Technology, Microsoft Project
Education
Goldey-Beacom College 2005 — 2007
Masters, Business Administration (MBA)
Goldey-Beacom College 2005 — 2007
Masters, Scence in Management (MsM)
Towson University 1993 — 1995
Bachlors of Science, Pre Law / Political Science
State University of New York College at Plattsburgh 1991 — 1993
Bachlors of Science, Sociology
Harborfields High School 1987 — 1991
General
Crescent Electric Supply Company November 2014 - Present
Gexpro June 2012 - November 2014
Gexpro June 2010 - June 2012
POSCO June 2009 - August 2009
Michigan State University September 2008 - December 2008
APX Alarm Security Solutions Inc. June 2008 - August 2008
Voices For Health July 2007 - June 2008
Comcast August 2005 - July 2007
Michigan Technological University May 2006 - July 2006
Universal Forest Products May 2005 - September 2005
Skills
Bilingual, Cultural Diversity, Account Management, Negotiation, Marketing, Human Resources, Customer Service, Microsoft Excel, Microsoft Office, Sales, Spanish, Inventory Management, PowerPoint, Microsoft Word, Research, Vendor Management, Marketing Strategy, Strategic Planning, Sales Management, Supply Chain Management, Access, New Business Development, SAP, Time Management, Management, Retail, Forecasting, Team Leadership, Contract Negotiation, Pricing, Key Account Management, Team Building, Business Development, Training, Procurement, Operations Management, Purchasing, Logistics, Entrepreneurship, Event Planning, International Business, Sales Operations, Electrical Sales, LED lighting systems, Lighting, Green
Education
Michigan State University - The Eli Broad Graduate School of Management 2007 — 2010
B.A., Marketing/International Business
The Hong Kong University of Science and Technology 2008 — 2009
B.A., Marketing/International Business
Michigan Technological University 2006 — 2006
Business
Grand Rapids Community College 2005 — 2007
Associates Business Administration, Business Administration
Jenison High School 2002 — 2005
Comcast November 2012 - Present
Unisource Worldwide, Inc. October 2007 - October 2012
Unisource Worldwide October 2007 - April 2011
Accenture August 2004 - September 2007
Ford Motor Company 2001 - 2004
Andersen Consulting June 1994 - August 2001
US Army August 1987 - August 1991
Skills
Computer Science, Technical Architecture, Enterprise Architecture, Vendor Management, Integration, IT Process Improvement, Data Center Architecture, ROI Accountability, Data Center, Process Improvement, Management, Program Management, Change Management, IT Service Management, IT Strategy, IT Management, ITIL, ROMI, PMO, Leadership, Enterprise Software
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2014 — 2014
SCTE-TUCK Executive Leadership Program
Grand Valley State University 1991 — 1994
BS, Computer Science
Wayne State University 1984 — 1987
Computer Science
Pacific Gas and Electric Company September 2013 - Present
Bio-Rad Laboratories September 2012 - April 2013
Comcast November 2010 - August 2011
Delta Dental September 2009 - January 2010
Macys.com June 2007 - March 2009
Kaiser Permanente January 2007 - April 2007
Charles Schwab October 2005 - May 2006
California State Automobile Association December 2004 - April 2005
Charles Schwab November 2003 - September 2004
Longs Drug Stores October 2002 - February 2003
Skills
Taxonomy Development, Taxonomy, PMP, Project Management, Integration, SDLC, Data Center, Program Management, Servers, Enterprise Software, Testing, Outsourcing, Agile Methodologies, Business Process, Training, Team Management, MS Project, Management, Software Development, Process Improvement, Telecommunications, Budgets, System Deployment, Quality Assurance, Vendor Management, Analysis, SQL, PMO, Strategy, Leadership, Change Management, IT Management, IT Strategy, Governance, Project Portfolio..., Business Intelligence, Information Technology, Consulting, Resource Management, Software Project..., Visio, Business Analysis, Requirements Analysis, Business Process..., Agile Project Management, Enterprise Architecture, SharePoint, Business Requirements, Software Documentation, Requirements Gathering
Education
Point Advantage 2007 — 2007
PMP, Certified Project Management Professional
Golden Gate University 2004 — 2006
MAIO, Industrial Psychology, Organizational Behavior
Golden Gate University 2004 — 2006
Certificate, Conflict Resolution
University of Phoenix 2001 — 2004
BSIT, Information Technologies
Comcast Cable July 2013 - Present
Comcast Cable November 2008 - July 2013
Comcast November 2007 - November 2008
Comcast July 1994 - November 2007
Skills
Telecommunications, VoIP, Wireless, IP, Cross-functional Team..., VOD, Product Management, Ethernet, DOCSIS, Broadband, Fiber Optics, IPTV, Computer Network..., SIP, Telephony, Optical Fiber, Internet Services, WiMAX, Call Centers, WiFi, Switches, System Deployment, Digital Video, Vendor Management, T1, WAN, Routers, DWDM, Mobile Devices, TCP/IP, Data Center, Cable Television, RF, SDH, Cisco Technologies, Managed Services, Sales Engineering, Integration, Network Design, Unified Communications, Network Engineering, LTE, Cabling, Network Architecture, SNMP, Provisioning, Troubleshooting, DSL, Engineering, System Architecture
Education
Goldey Beacom College 2009 — 2010
MBA
Goldey-Beacom College 2001 — 2009
BS, Business Management
Cleveland Institute of Electronics 1990 — 1992
Electronics
Fox Honda (part of the Fox Motor Group) May 2015 - Present
Cellular and more March 2014 - May 2015
Cellular and more July 2013 - May 2015
Comcast September 2009 - July 2012
Energy Marketing Service August 2008 - September 2009
Universal Wireless Inc December 2007 - July 2008
Skills
Wireless, Direct Sales, Sales, Telecommunications, Solution Selling, Mobile Devices, Competitive Analysis, Sales Operations, Sales Process, Customer Experience, Cold Calling, Account Management, Microsoft Office, Customer Service, Sales Management, Team Leadership
Education
East Kentwood High 2001 — 2005
Grand Rapids Community College
Continuing, Business Finance
NH Army National Guard June 2013 - Present
NH Army National Guard September 2012 - June 2013
NH Army National Guard September 2002 - June 2013
Comcast March 2008 - September 2012
NH Army National Guard April 2010 - September 2011
Comcast December 2004 - February 2008
Skills
Cold Calling, Direct Sales, Account Management, Salesforce.com, Sales Management, Telecommunications, B2B, New Business Development, Customer Retention, Solution Selling, Call Center, Sales Operations, Sales Process, Selling, Sales, Business Networking, Coaching, Sales Presentations, Marketing, Outside Sales, Online Advertising, Social Networking, Retail, Networking, Strategic Planning, Business Development, Musicians, Churches, Process Improvement, Online Marketing, Consulting, Call Centers, Management, CRM, Training, Recruiting, Time Management
Education
Granite State College 2006 — 2008
Associate of Science (A.S.), Business Administration, Management and Operations
Concord Christian High School 1998 — 2002
Navisite (TW Cable) June 2014 - Present
CenturyLink - Formerly Qwest Communications August 2011 - June 2014
Dialink Corporation February 2011 - August 2011
Comcast December 2009 - February 2011
Cogent Communications May 2009 - August 2009
Level 3 Communications May 2006 - January 2009
ATT May 1997 - May 2006
GTE Wireless 1993 - 1997
Skills
Wireless, Business Development, CRM, Co-location, Managed Services, MPLS, VoIP, Solution Selling, Telecommunications, SIP Trunking, Unified Communications, Hosted Services, Direct Sales, IP, Ethernet, Private Line, Metro Ethernet, Salesforce.com, Internet Services, Cloud Computing, Sales, Strategy, Management, Start-ups, Leadership, Sales Management, WAN, Data Center, Sales Process, Professional Services, Telephony, Program Management, Channel Partners, SIP, Sales Engineering, Strategic Partnerships, SaaS, Account Management, Sales Operations, Enterprise Software, Networking, Team Leadership
Education
Golden Gate University 1999 — 2001
MS, Telecommunications Management
University of Phoenix 1995 — 1997
BS, Business Management
Freelance September 2000 - Present
Comcast February 2002 - October 2007
Amway Corporation July 1985 - September 2000
Skills
Video Production, Editing, Video Editing, Final Cut Pro, Video, Digital Media, Media Production, PowerPoint, Copy Editing, Videography, Avid Media Composer, Photoshop, Social Media, Film Production, DVD Studio Pro, Commercials, Corporate Communications, Avid, Broadcast, Storytelling, Advertising, Camera, Lighting, Film, Copywriting, Post Production, Producing
Education
Grand Valley State University
Bachelor of Science, Radio, Television, and Digital Communication
Comcast March 2011 - Present
Comcast Cable January 2005 - March 2011
Comcast May 2003 - December 2004
Comcast January 2001 - May 2003
Handyman Online July 2000 - November 2001
Skills
Invoicing, CRM, Forecasting, Temporary Placement, Leadership, T1, Marketing, Telecommunications, Call Center, Leadership Development, IP, Training, Recruiting, Call Centers, VoIP, Customer Satisfaction, Coaching, Ethernet, Customer Experience, Customer Service, Management, Vendor Management, Provisioning, Sales, Troubleshooting, Networking, Broadband, Wireless, Computer Network..., Program Management, Operations Management, Telephony, Customer Retention, Strategic Planning, Project Planning, Internet Services, Interviews, Selling
Education
University of Phoenix & City University 2002 — 2005
Marketing, Business Administration
Green River Community College 1996 — 2000
Associates, Computer Information Systems
Anytime Fitness June 2015 - Present
Cellucor June 2015 - Present
Paragon Fitness May 2015 - Present
JEBCommerce March 2015 - June 2015
MUV Fitness November 2014 - March 2015
Numerica Credit Union April 2012 - November 2014
Banner Bank August 2010 - April 2012
Regal Entertainment Group February 2005 - April 2012
Spokane County Parks & Recreation September 2009 - May 2010
Comcast May 2009 - January 2010
Skills
Customer Service, Event Management, Retail, Promotions, Sports, Inside Sales, Marketing Communications, Email Marketing, Online Marketing, Social Media Marketing, Product Marketing, Advertising Sales, Direct Sales, Athletics, Fitness Training, Public Speaking, Ice Hockey, Baseball, Advertising, Editing, Leadership, Press Releases, Sales, Social Media, Marketing Strategy, Management, Fundraising, Marketing, Blogging, Budgets, Teamwork, Facebook, Event Planning
Education
NASM - National Academy of Sports Medicine 2015 — 2015
Certified Personal Trainer, Personal Training, Exercise Science & Nutrition
Gonzaga University 2003 — 2010
Sports Management, Marketing, 2.7
North Central High School 1999 — 2003
Pinnacle Consulting Solutions Inc. August 2014 - Present
Comcast March 2004 - August 2015
PMI Chicagoland Chapter July 2013 - September 2013
Comcast October 2011 - December 2011
Comcast March 2009 - May 2011
Comcast July 2009 - December 2009
Comcast July 2007 - September 2009
Comcast January 2006 - February 2009
Skills
Project Management, Leadership, Call Centers, Team Building, MS Project, Training, SDLC, Management, Telecommunications, Troubleshooting, Project Planning, Coaching, Requirements Gathering, Sales, Customer Experience, Customer Retention, Process Improvement, Microsoft Excel, Broadband, Program Management, Project Cost, Customer Service, Customer Satisfaction, WBS, Cross-functional Team..., The Mechanics of..., The Individual's Role..., work breakdown..., SharePoint, Business Analysis, Visio, Microsoft Project
Education
Kaplan University 2010 — 2012
Kaplan University, Masters in Information Technology Project Management, 3.96
Kaplan University 2010 — 2012
Master's Degree, Information Technology
Kaplan University 2010 — 2012
Master's Degree, Information Technology
Governors State University 1995 — 1997
Bachelor of Applied Science (B.A.Sc.), Computer Science, 2.9
Prairie State College 1992 — 1995
A.A., Liberal Arts
Cross MediaWorks, LLC September 2014 - Present
Cadent Network July 2013 - September 2014
Cadent Network 2011 - July 2013
Cadent Network December 2006 - 2011
Comcast July 2006 - December 2006
State of New Jersey Division of Taxation January 2003 - July 2006
Skills
Analytics, Media Planning, Media Buying, Digital Media, Broadcast, Integrated Marketing, Online Advertising, Advertising, Advertising Sales, Management, Analysis, SQL, Data Analysis, Visio, Business Analysis, Television, Training, Leadership
Education
University of Washington 2000 — 2002
Bachelors, Business Administration and Management, General
Green River Community College 1997 — 1999
Associate of Arts (AA), Business Administration and Management, General
Comcast July 2006 - Present
Time Warner Cable July 2005 - July 2006
Aetna Healthcare 1997 - 2003
Skills
I am a results driven..., Employee Benefits, Talent Management, Training, Applicant Tracking..., Human Resources, Customer Service, Talent Acquisition, Employee Relations, College Recruiting, Performance Management
Education
Grambling State University 1988 — 1990
Nursing
Hunting in High School 1982 — 1986
High School, General Studies
VIP Access Management Inc. October 2011 - Present
Comcast February 2011 - October 2011
Sports Authority September 2010 - February 2011
Sports Authority September 2008 - September 2010
Skills
Customer Service, Strategy, Loss Prevention, Retail, Merchandising, Store Management, Inventory Management, Inventory Control, Visual Merchandising, Retail Sales, Customer Satisfaction, POS, Leadership, Management, Training, Sales, Teamwork, Team Building
Education
Green River Community College 2008 — 2011
Certificates, HR, Retail Management, Management and Supervision, Business Foundations, Marketing and Sales
Green River Community College 2008 — 2010
Associates Degree, Business Administration and Management, General
Grand Valley State University August 2014 - Present
Herman Miller December 2012 - August 2014
MSM Video Productions, LLC August 2005 - December 2012
WXMI-TV January 2010 - October 2012
Citadel Broadcasting-WHTS 105.3 HOTFM April 2010 - August 2010
River City Studios, Ltd. May 2009 - August 2010
WKTV Studios September 2008 - December 2008
Comcast April 2005 - September 2007
Fox Sports Net Detroit February 2007 - May 2007
Erie Square Gazette September 2005 - April 2007
Skills
Strategic Media..., News Writing, Public Relations, Corporate Communications, Creative Writing, Final Cut Pro, Video Production, Social Media, Facebook, Social Networking, Press Releases, Advertising, Audio Post Production, Sound Design, Television Producing, Video, News Producing, Internal & External..., Journalism, Adobe Creative Suite, Microsoft Office, Corporate Messaging, Twitter, Instagram, Technical Writing, Wordsmithing, WordPress, Newsgator Technology, SharePoint, Microsoft Excel, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft PowerPoint, Corporate Social Media, Corporate Social..., Snapchat, Public Speaking
Education
Grand Valley State University 2014 — 2018
Master’s Degree, Communications
Grand Valley State University 2007 — 2010
Bachelor of Science (School of Communications), Broadcasting and Film/Video Production, GPA: 3.86 (Magna Cum Laude)
St. Clair County Community College 2005 — 2007
Associates, Applied Arts
Marysville High School 2001 — 2005
General Education
Comcast Paraprofessional/ customer serviceKelly Educational Staffing/ Kelly Services2013 - Present
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Microsoft Word, Leadership
Education
Goodwin College 2011 — 2015
Associate's degree, Business Administration, Management and Operations
Goodwin College
Comcast November 2012 - Present
TruePosition 2006 - July 2012
Cisco Systems September 2005 - August 2006
BellSouth June 2005 - September 2005
Nextel July 2004 - June 2005
NetHarmonix 2002 - 2004
Iconixx Telecommunications Solutions 2000 - 2002
Compaq Computer Corp 1998 - 1999
Digital Equipment Corp 1996 - 1998
Visual Communications Network 1996 - 1997
Skills
Systems Engineering, Requirements Management, Requirements Gathering, Requirements Analysis, Product Requirements, System Requirements, Functional Requirements, UML Tools, Use Case, Use Case Analysis, RequisitePro, Full SDLC, Agile Methodologies, Scrum, Version One, ClearQuest, SOA, Web Services, XML, eTOM, NGOSS, SID, Business Process Mapping, ITIL Certified, Service Assurance, Service Fulfillment, TMN, FCAPS, Global Network..., Network Management..., SNMPv3, Test Engineering, Information Security..., Network Engineering, Broadband Networks, SDH, DWDM, ISUP, BSSAP, PCAP, SIGTRAN, SS7 protocol, SIP, TCP/IP protocols, UMTS, GSM, ATM networks, X.25, T1s
Education
Villanova University 2010 — 2011
Master Certificate in Information Security Management - Government, Information Security Architecture, Policy and Practices
Pennsylvania State University-Great Valley Graduate Center 2008 — 2009
Certificate in IT Business Analysis, - Business Process Modeling, Use Case Development, Agile
Golden Gate University 1981 — 1983
Telecom Management, Network Design, Network Management
ML Foster Empowerment Group, LLC February 2003 - Present
American Gas Works August 2011 - Present
Comcast Cable August 2007 - November 2012
Comcast August 2007 - December 2010
Skills
Telecommunications, Onboarding, Human Resources, Leadership Development, Vendor Management, Succession Planning, Team Building, Leadership, Recruiting, Organizational..., Performance Management, Call Centers, Deferred Compensation, Employee Relations, Strategic Planning
Education
Grand Valley State University 1990 — 1994
BBA, Marketing
Comcast June 2015 - Present
Afni June 2014 - June 2015
JD Mellberg Financial February 2014 - June 2014
Citi September 2013 - February 2014
Afni 2010 - September 2013
GEICO August 2008 - March 2009
JPMorgan Chase January 2004 - July 2008
Skills
Management, Call Centers, Customer Service, Time Management, Banking, Policy, Customer Experience, BPO, Customer Satisfaction, Workforce Management, Customer Retention, Process Improvement, Coaching, Leadership, Training
Education
Grand Valley State University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Finance, General
Direct Mortgage Loans June 2015 - Present
Howard Hanna Real Estate Services February 2015 - Present
Comcast October 2013 - October 2014
Home Improvement Companies October 1996 - August 2013
US Army November 1989 - May 1996
Skills
Sales, Negotiation, Sales Process, Sales Presentations, Customer Experience, Microsoft Excel, Data Analysis, Sales Management, Sales Operations, Microsoft Word, Residential Homes, Real Estate, First Time Home Buyers, Sellers, Real Estate Transactions, Relocation
Education
Grand Valley State University 1988 — 1989
Rogers High School 1985 — 1988
High School, General Studies
Georgia Vocational Rehabilitation Agency August 2014 - Present
Georgia Department of Human Resources October 2012 - August 2014
Georgia Department of Human Resources December 2011 - October 2012
Comcast October 2008 - February 2011
Family Care Services, Inc. July 2007 - July 2008
Skills
Social Services, Community Outreach, Public Speaking, Nonprofits, Case Management, Government, Policy, Community Development, Program Evaluation, Program Development, Mental Health, Crisis Intervention, Customer Service, Data Entry, Interviews, Policy Analysis
Education
Grambling State University 2002 — 2008
Bachelor of Arts (B.A.), Sociology
Comcast October 2010 - Present
Comcast September 2002 - October 2010
Comcast 2001 - 2002
Comcast August 2000 - July 2001
Skills
Telecommunications, Leadership, Broadband, Metro Ethernet, Troubleshooting, Networking, Customer Satisfaction, Cross-functional Team..., Management, Team Leadership, Ethernet, Wireless, Process Improvement, Technical Support
Education
Governors State University 1995 — 1997
Bachelor of Arts (B.A.), Psycology
Moraine Valley Community College 1993 — 1995
Associate of Arts (A.A.), General
Comcast April 2015 - Present
Comcast April 2013 - April 2015
Teamwork Athletic Apparel March 2011 - April 2013
Enova Financial August 2009 - February 2011
Skills
Microsoft Excel, Microsoft Office 2007, Leadership, Supervising, Management, Call Center Development, Growth Strategies, Customer Satisfaction, Process Improvement, Strategy, Analysis, Customer Service, Team Building, Strategic Planning, Quality Assurance, Call Centers
Education
Grand Canyon University
Business Administration
Comcast ManagerSleep Doctor Mattress Store, Holland2014 - Present
Comcast January 2011 - May 2014
Skills
Customer Service, Sales, Telecommunications, Sales Management, Account Management, Team Building, Customer Satisfaction, Customer Retention, Project Management, Wireless, Direct Sales, Telephony, Broadband, Team Leadership, Salesforce.com, Management, Leadership, Solution Selling, Networking, Managed Services, Sales Operations, Sales Process, Customer Experience, Training, Coaching
Education
Grand Rapids Community College 2009 — 2011
Restaurant, Culinary, and Catering Management/Manager, 3.76
FCStone July 2012 - Present
The Salem Group October 2011 - December 2011
The Salem Group May 2011 - June 2011
The Salem Group October 2010 - December 2010
Harris Bank March 2009 - June 2010
The Salem Group February 2008 - February 2009
Global Employment Solutions 2007 - January 2008
Bank of America October 2006 - 2007
Comcast August 2006 - October 2006
Harris Bank February 1987 - October 2005
Skills
Banking, Back Office, CRM, Trading, Cash Management, Finance, Financial Services
Education
Governors State University
Governors State University[ Change School ] Dates Attended Start Year – End Year Or expected g, Interdisciplinary Studies
Rasmussen College-Mokena Campus 2012 — 2014
Business Management, Administration
E.T. Stone College of Professional Studies at Roosevelt University 1999 — 2000
Mary Holmes College 1983 — 1984
Comcast September 2012 - Present
Rosetta Resources March 2012 - June 2012
StratITsphere August 2011 - March 2012
GraciHart Electric January 2007 - July 2011
IAQ August 2006 - January 2007
IAQ January 2006 - January 2007
Graham Cabinets January 2004 - January 2006
Rentsys January 2000 - January 2004
Skills
Cisco devices, Security, Disaster Recovery, VoIP, Firewalls, IIS, Juniper, Communications..., Cisco Technologies, Data Center, Routers, Network Engineering, Switches, Network Administration, BGP, Networking, Technical Support, Wireless, Software Installation, EIGRP
Education
Grantham University 1997 — 1998
Northshore High School 1990 — 1995
High School Degree
Madison Avenue Incorporated March 2010 - Present
Comcast August 2009 - March 2010
The Creative Alliance 2009 - 2009
EIC 2008 - 2009
Education
Goucher College 2004 — 2008
Bachelor of Arts, Fine Art
Comcast September 2008 - Present
Education
Multnomah University 2005 — 2008
Bachelor of Science, Bible/Theology Major, Educational Ministries Minor
Washington State University 2004 — 2005
Communications
Green River Community College 2002 — 2004
Associate in Arts Degree
"Self Employed" August 2015 - Present
Comcast Business May 2013 - January 2015
Comcast September 2011 - May 2013
Surpass LLC May 2011 - September 2011
RCN June 2009 - March 2011
Comcast September 2007 - January 2009
Comcast April 2003 - September 2007
Comcast Cable 2000 - 2002
Christian Book Distributors 1998 - 2000
Gordon College 1997 - 1998
Skills
Sales Process, Call Center, Direct Sales, Sales Management, Solution Selling, Sales, Customer Experience, Sales Operations, Strategy, Program Management, Salesforce.com, Broadband, Selling, Leadership, Account Management, Customer Service, Customer Retention, Customer Satisfaction, Team Leadership, Telecommunications, Marketing, B2B, Business Development, Wireless, Cold Calling, Team Building, Call Centers, Strategic Partnerships, CRM, Lead Generation, Product Marketing, Time Management, Management, VoIP, Training, Cross-functional Team..., New Business Development, Product Management, Process Improvement, Telephony, Marketing Strategy, Vendor Management
Education
Gordon Conwell 1995 — 2000
Masters, Theology, Philosopy, Ethics, Comparative World Religions, 3.7
Gordon College 1986 — 1990
BA, Biblical Studies, Youth Work and Political Science, 2.9
ST Batchelder November 2011 - Present
ST Batchelder November 2011 - January 2012
Comcast 2009 - 2011
Whaleback Systems 2006 - 2008
Skills
VoIP, Product Management, Managed Services, SIP, Business Development, Telecommunications, Unified Communications, IP, Telephony, Cloud Computing, Management, SaaS, Sales, Solution Selling, Strategic Partnerships, Wireless
Education
Gordon College 1997 — 1999
BA, Business Administration
Comcast Business Class July 2010 - Present
Comcast Cable 2006 - Present
Comcast March 2006 - September 2009
Skills
Windows 7, Telecommunications, Technical Support, VPN, Networking, Troubleshooting, Network Administration, Security, Telephony, TCP/IP, Network Security, LAN-WAN, Software Installation, Firewalls, Active Directory, Routers
Education
Goldey-Beacom College 1992 — 1993
Salesforce April 2015 - Present
Salesforce November 2011 - April 2015
Accenture September 2000 - January 2011
Cisco Systems May 2009 - November 2010
Cisco Systems November 2008 - May 2009
Toyota Financial Services February 2007 - July 2008
EMC March 2005 - October 2006
Comcast November 2005 - March 2006
Best Buy March 2004 - September 2005
United Healthcare October 2002 - February 2004
Skills
Requirements Gathering, Project Management, Sales, Siebel, Customer Experience, Program Management, Cross-functional Team..., Integration, Account Management, Forecasting, CRM, SDLC, Process Improvement, Strategy, Enterprise Software, Salesforce.com, Testing, Operations Management, Management, SaaS, Leadership
Education
Gonzaga University 1996 — 2000
Business Administration, Finance, Operations Management
Sonic Solutions Specialty Operations Account ManagerBarclays2009 - 2011
Comcast 2001 - 2004
MBNA 1996 - 1999
Skills
Quality Assurance, Management, Software Documentation, Testing, Customer Satisfaction, Software Development, Scrum, .NET, Software Quality..., Integration Testing, Agile Methodologies, Debugging, Project Management
Education
Computer Learning Center - Cherry Hill, NJ 2000 — 2001
MCSE Certification, Network Administration
Goldey-Beacom College 1990 — 1992
ChicagoNow of Chicago Tribune Media Group January 2014 - Present
The Tallulah Group 2008 - Present
Columbia College Chicago September 2008 - May 2010
The Nielsen Company April 2007 - June 2008
Comcast 2002 - 2007
Tele-Communications Inc. 1997 - 2000
AT&T Broadband 1996 - 1997
Jones Intercable 1990 - 1997
Skills
Public Relations, Event Planning, Media Relations, Corporate Communications, Crisis Communications, Community Relations, Special Events, Public Speaking, Social Media, Strategic Planning, Marketing Communications, Community Development, Positioning, Event Management, Press Releases, Non-profits, Community Outreach, Strategic Communications, Management, Nonprofits, Speech Writing, Video Production, Marketing, Fundraising, Digital Media, Integrated Marketing, Internal Communications, Advertising, Publicity, Marketing Strategy, Program Management, Social Media Marketing, Communication Training, Social Networking, Email Marketing, Public Affairs, Copy Editing, Copywriting, Strategic Partnerships, New Media, Newsletters, Sponsorship, Entertainment, Blogging, Content Strategy, Content Development, Brand Development, Message Development, Digital Strategy, Facebook
Education
Grambling State University 1973 — 1977
Bachelor of Arts, Journalism
UCLA's Anderson School - Certificate in Executive Leadership
Certificate in Executive Leadership, Leadership
Comcast June 2014 - December 2014
Computer Sciences Corporation September 2006 - April 2014
Skills
Data Analysis, Business Process..., Microsoft Office, Project Management, Databases, Software Documentation, Change Management, Management, Quality Assurance, Team Leadership, Business Strategy, Insurance, Strategic Planning, Operations Management, Financial Analysis, Customer Service, Java
Education
The University of Connecticut School of Business 2009 — 2014
MBA, Management of Technology
Goldey Beacom College 2004 — 2006
BS, Management Information Systems, General
University of Delaware 2000 — 2004
Bachelor of Arts (B.A.), Management Information Systems
Wolf Marketing December 2009 - Present
Backpacker and Climbing Magazine 2013 - 2015
Comcast December 2008 - December 2010
Clear Channel Communications July 2007 - July 2008
Bonneville Communications 2002 - 2007
San Francisco Business Times 1998 - 2000
Skills
Integrated Marketing, Mobile, Advertising Sales, Radio Advertising, Event Marketing, New Business Development, Account Management, Promotions, Advertising, Web Design, Sponsorship Sales, Cold Calling, Lead Generation, Digital Media, B2B, Digital Marketing, Direct Marketing, Social Media Marketing, Email Marketing, Marketing Strategy, Online Marketing, Guerrilla Marketing, SEM, Sales Presentations, Strategic Partnerships, Media Planning, Online Advertising, Facebook, Social Networking, Sales, Event Planning, Copywriting, SEO, Market Planning, Brand Development, Media Relations, Sales Management, Public Relations, Media Buying, Marketing, E-commerce, Business Development, Social Media, Digital Strategy, Sponsorship, Radio, Marketing Communications, Strategy, Product Marketing, New Media
Education
Golden Gate University 2011 — 2013
Master of Science (MS), Integrated Marketing and Communications
Rusty Wells Yoga Teacher training 2008 — 2008
Certification
Sonoma State University 1995 — 1997
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Comcast October 2010 - Present
Comcast October 2005 - September 2010
Skills
Call Centers, Telecommunications, Broadband, Customer Satisfaction, VoIP, Customer Retention, Telephony, Process Improvement, Customer Experience, Customer Service, Team Building, Performance Management, Cross-functional Team..., Troubleshooting, Leadership, Call Center, Change Management, Training
Education
Governors State University 2002 — 2006
Bachelor of Arts (BA), Business Administration and Management, General
G.E. Capital Solutions September 2013 - Present
GE Capital April 2013 - May 2013
Comcast March 2011 - March 2013
H&R Block December 2011 - April 2012
Robert Half and Accountemps January 2008 - December 2008
The Chicago Tribune March 1994 - May 2005
Skills
Accounts Receivable, Accounting, Accounts Payable, Account Reconciliation, General Ledger, Account Management, Tax Preparation, Invoicing, Internal Controls, Customer Service, Cost Accounting, Journal Entries, Auditing, Financial Accounting
Education
Roosevelt University
Master of Science (M.S.), Forensic Accounting, 3.0
Governors State University 2007 — 2010
Bachelor of Science, Accounting
JT Sales & Marketing July 2009 - Present
JT Sales & Marketing November 2012 - December 2014
Comcast October 2007 - July 2009
Select Comfort August 2003 - October 2007
Skills
Direct Sales, Marketing, Door to Door, Telecommunications, Management, Ownership, Successful Business..., Sales, Furniture, Coaching, Strategic Planning, Account Management, Customer Service, Sales Operations, Sales Management, Customer Satisfaction, Social Networking
Education
Michigan State University 1995 — 1997
BA, Advertising
Grand Rapids Community College 1993 — 1995
AA, Business
Forest Hills Northern High School 1989 — 1993
HS Diploma
Aspire Lifestyles October 2014 - Present
Delta Management Associates, Inc. March 2013 - October 2014
GE Aviation - Yoh HR Solutions December 2010 - March 2013
Comcast August 2004 - November 2008
BayRidge Hospital March 2003 - January 2004
NCS Pearson July 2002 - November 2002
IDX Systems (now part of GE Healthcare) February 2000 - October 2001
The Judge Group August 1998 - February 2000
K.A. Hamilton & Assoc. October 1996 - July 1998
Skills
Recruiting, Applicant Tracking..., Talent Acquisition, Training, Customer Service, Call Centers, Time Management, Interviews, Temporary Placement, Human Resources, Hiring, Onboarding, Employee Relations, College Recruiting, Contract Recruitment, Technical Recruiting, Temporary Staffing, Staffing Services, Benefits Negotiation, Internet Recruiting, Sourcing, Screening, Screening Resumes, Workforce Planning, Resume Writing, Permanent Placement, Job Fairs, Taleo, Executive Search, Employer Branding, Talent Management, Cold Calling, New Hire Orientations, Behavioral Interviewing, HRIS, Employee Benefits, Deferred Compensation, Performance Management, Employee Engagement, Recruitment Advertising, Corporate Recruiting, Job Descriptions, Benefits Administration, RPO, Personnel Management, Succession Planning, PeopleSoft, Staff Augmentation, Background Checks, Career Development
Education
Gordon Conwell Theological Seminary 2001 — 2007
M.A., History
Wheaton College 1991 — 1994
B.A., History
River Valley Charter School
Truman State University
Methodist Health System June 2013 - Present
Kenexa, an IBM Company at Baker Hughes August 2013 - March 2014
Williams Company February 2012 - May 2013
Texas Southern University August 2011 - February 2012
Comcast May 2011 - July 2011
James and Jordan, LLC. May 2010 - May 2011
D&S Walmart July 2009 - April 2010
ITT Technical Institute November 2004 - June 2007
Skills
Technical Recruiting, Campus Recruiting, University Relations, SAP, Full-cycle Recruiting, Applicant Tracking..., Client Relationship..., Talent Acquisition, Outstanding Customer..., Sourcing, Social Networking, PeopleSoft
Education
Texas Southern University 2007 — 2012
Master's, Master of Business Administration
Grambling State University 1997 — 2002
BS, Computer Information System
Comcast January 2012 - Present
Comcast October 2009 - February 2012
Visalign November 1998 - November 2009
Education
Goldey-Beacom College 1993 — 1997
B.S., Computer Information Systems
Comcast November 2006 - Present
Skills
Customer Service..., Customer Service, Sales, Direct Sales, Sales Operations
Education
Governors State University
Bachelor of Arts (B.A.), Multi/Interdisciplinary Studies
Comcast Cable April 2007 - Present
Comcast Cable December 2006 - July 2008
Comcast 2005 - 2008
Comcast Cable March 2005 - December 2006
Education
Goldey-Beacom College 2002 — 2004
Business Administration
Comcast Customer Account ExecutiveComcastMarch 2004 - Present
Education
Westwood College of Technology 2004 — 2006
A.A., Network Engineering
Governors State University 1992 — 1996
B.S., Computer Science
Prairie State College 1992 — 1995
A,A,, Liberal Arts
Comcast 2011 - Present
CIMCO Communications 2006 - 2011
Andrew Corporation 2000 - 2006
Applied Systems 1999 - 2000
Andrew Corporation 1997 - 1999
Skills
.NET, ASP.NET, SQL, Software Development, Web Services, ASP.NET MVC, Telecommunications, Microsoft SQL Server, Visual Studio, Agile Methodologies, SDLC, SharePoint, JavaScript, jQuery, C#, CSS, Visual Basic, jQuery UI, MVC, Front-end Design, Backbone.js, Oracle
Education
Governors State University 2003 — 2005
Master of Science, Computer Science
Governors State University 1995 — 1999
Bachelor of Science, Computer Science
Comcast 2002 - Present
Skills
Account Management, Direct Sales, Solution Selling, Strategic Partnerships, Telecommunications, Customer Retention, Call Centers, VoIP, Customer Satisfaction, Sales Management, Broadband, Sales Operations, Sales, Networking, Leadership, Customer Service, Salesforce.com, Team Building, Marketing, Wireless, Telephony
Education
Grand Rapids Community College 1993 — 1994
None, Business Administration and Management, General
State Farm December 2013 - Present
The Home Depot May 2012 - Present
Diamond Parking Services September 2012 - November 2013
Comcast August 2011 - April 2012
The Fountain House May 2009 - April 2011
AlliedBarton August 2008 - January 2009
Skills
Case Managment, Thrive in A Fast-paced..., Customer Service, Custom Software, Supervisory Experience, Records Management, Inventory Control, Office Management, Event Planning, Microsoft Office, PowerPoint, Team Leadership, Research, Strategic Planning, Editing, Proposal Writing, English, Policy, Policy Analysis, Computer Proficiency, History, Social Services, European Studies, International Relations, Asian Studies, Fundraising, Nonprofits, Volunteer Management, Leadership
Education
Green River Community College 2012 — 2014
Math and Science Refreshment Courses
University of Washington 2003 — 2008
Bachelor of Arts (B.A.), International/Global Studies
Comcast Cable December 2014 - Present
Kent United Select Soccer March 2014 - Present
Comcast May 2002 - December 2014
The Home Depot May 2001 - September 2002
Nordstrom April 2000 - June 2001
Skills
Security Audits, Security, Security Management, Contract Processing, Budgets, Data Analysis, Customer Relations, Customer Service, Sales, Customer Retention, Broadband, Call Center, VoIP, Sales Process, Team Building, Training, Telephony, Coaching, Telecommunications, Co-location, Loss Prevention, Account Management, Salesforce.com, Customer Satisfaction
Education
Green River Community College 2011 — 2013
Bachelor of Applied Science (BASc), Business Administration and Management, General
Green River Community College 2010 — 2012
General AS, Education/PE
Comcast October 2004 - Present
SecPro 2003 - 2004
Education
Stockton University 2001 — 2003
BA, Business
Goucher College 1999 — 2000
Business
Comcast July 2014 - Present
Comcast March 2010 - July 2014
CIMCO Communications 2007 - 2010
Griffith Laboratories 2002 - 2007
divine, Inc 2001 - 2001
Applied Systems 1994 - 2001
Skills
.NET, Business Intelligence, Microsoft SQL Server, Portfolio Management, SharePoint, Project Management, Software Development, Web Services, ASP.NET, Project Planning, Software Project..., C#, Web Development, Web Applications, Web Parts, Custom Web Parts, Nintex, PMP, ASP.NET MVC, Agile Methodologies, Business Analysis
Education
Governors State University 1991 — 1993
Bachelor of Science
University of Illinois at Chicago 1988 — 1990
Holland May 2014 - Present
Comcast 2011 - 2014
Comcast 2011 - 2014
Skills
SQL, Visual Basic, Visual Studio, Microsoft SQL Server, MS Access, Java, Oracle, Oracle Applications, SSIS, SSRS, ASP.NET, Python, MySQL, Linux, Unix, VB.NET, VBA, Eclipse, NetBeans, Network Administration, Windows Server, Active Directory
Education
Grand Rapids Community College 2011 — 2013
Associate's Degree, Network and System Administration/Administrator
Comcast June 1982 - Present
Skills
Inventory Management, Telecommunications, Warehousing, Forecasting, Purchasing, Team Building
Education
Grand Rapids Community College
Western Michigan University
Baltimore City Public Schools 2009 - 2014
Comcast 2008 - 2008
Comcast 2008 - 2008
Comcast 2008 - 2008
Skills
Educational Leadership, Event Planning, Special Education, Tutoring, Adult Education, Research, Staff Development, Editing, Grants, Program Development, Fundraising, Grant Writing, Teaching, Customer Service, Student Affairs, Public Speaking, Coaching, Community Outreach, Leadership Development, Nonprofits, Higher Education, Curriculum Development, Volunteer Management, Training, Career Counseling, Social Media, Non-profits
Education
Grand Canyon University 2012 — 2014
Master's degree, Elementary Education and Teaching, 3.91
The Johns Hopkins University 1982 — 1986
Bachelor of Arts (B.A.), Natural Sciences
Prince Edward County H.S. 1978 — 1982
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.98
Comcast May 2012 - Present
Freelance August 1994 - Present
KCNC-TV 2000 - 2005
WOOD TV January 2000 - June 2000
WWMT-TV July 1993 - December 1999
Skills
After Effects, Video Editing, Photoshop, Television, Duet, Channel Box, Sundance, Assistant Directing, RCS Scorebug, Master Control, Layout, PowerPoint, Video Production, Post Production, Camera, Edge Animate, Design Consulting, Video
Education
Grand Valley State University 1989 — 1993
BS, Film / Video Production
Grand Valley State University 1989 — 1993
Bachelor's degree, Film / Video Production
Comcast 1999 - 2008
Education
Grand Rapids Community College 1996 — 1998
AA, Psychology
Comcast July 2011 - June 2012
RBC Insurance February 1998 - September 2003
Teletech March 1996 - February 1998
Service Merchandise November 1992 - May 1996
Gates/Arrow Distributing January 1992 - October 1992
Bi-Lo November 1990 - June 1992
Skills
Team Building, Process Improvement, Customer Satisfaction, Call Center, Call Centers, Underwriting, Customer Retention, Customer Service, Sales, Training, Outlook, Team Leadership, Data Entry, Customer Experience, Coaching
Education
University of Phoenix 2009 — 2011
Associate of Arts, Business Management
Greenville Technical College 1991 — 1993
Comcast December 2009 - Present
Skills
Telecommunications, Call Centers, VoIP, Troubleshooting, IP, Telephony, Wireless, Broadband, Customer Experience, Customer Satisfaction, Ethernet, Managed Services, Customer Retention, TCP/IP, MPLS, Technical Support, Cisco Technologies, Vendor Management, Customer Service, Fiber Optics
Education
Grand Canyon University 2011 — 2015
Integrity AV March 2012 - September 2013
Audio Video Entertainment May 2009 - February 2012
Comcast April 2010 - December 2010
Community of Christ January 1996 - May 2008
Audio Video Excellence November 2006 - April 2008
Audio Video Environments April 1994 - October 2006
Puffs of Petoskey March 1984 - March 1994
Skills
Customer Relations, Customer Service, Sales Management, Public Speaking, Retail, Consumer Electronics, Home Theater, Sales, Leadership, Sound, Video, New Business Development, Project Management, Direct Sales, Account Management, Marketing, Product Marketing, Trade Shows, Marketing Strategy, B2B, Advertising, AV, Event Planning, Sales Operations, Team Building, Product Management, Sales Process, Team Leadership, Social Networking, Management, Marketing Communications, Business Development, Social Media, Entrepreneurship, Social Media Marketing, Strategic Partnerships, Competitive Analysis, Strategic Planning, Selling, Training, Sales Presentations, Key Account Management, Negotiation, Inventory Management, P&L Management, Online Marketing, Coaching, Market Planning, Salesforce.com, Budgets
Education
Mid Michigan Community College 1969 — 1970
Associate of Arts (AA), Business Administration and Management, General
Graceland University 1968 — 1969
Business Administration and Management, General
Comcast December 2014 - Present
Comcast July 2012 - December 2014
Comcast August 2009 - July 2012
David and Sam PR 2010 - 2010
Citi August 2005 - August 2009
Skills
Sales, Sales Management, Community Relations, Marketing Communications, Marketing, Customer Service, Account Management, Public Relations, New Business Development, Social Media Marketing, Competitive Analysis, Advertising, Social Media, Sales Presentations, Leadership, Direct Sales, Microsoft Excel, Salesforce.com, Forecasting, Market Research, Customer Retention, Direct Marketing, SEM, Sales Process, Team Building, Fundraising, Solution Selling, Marketing Strategy, Digital Media, Telecommunications, Coaching, Strategic Planning, Facebook, Cross-functional Team..., Training, SEO, Recruiting, Lead Generation, Project Management, VoIP, Team Leadership, Public Speaking, Management, Event Planning, CRM, Operations Management, Outlook, Selling
Education
Grand Canyon University 2010 — 2014
Marketing, Marketing
Amphitheater Highschool 1997 — 2000
Comcast November 2012 - Present
Schneider Electric May 2012 - September 2012
Skills
HR Recruiter Coordinator, Talent Acquisition, Public Relations, Microsoft Excel, Microsoft Office, Event Management, Customer Relations, People Management, Event Planning, Customer Service, PowerPoint, Project Management, Resumeware, PeopleSoft, Lotus Notes, Taleo, Management, Customer Satisfaction, Human Resources, Leadership, Interviews, Database Administration, Customer Oriented, Employee Relations, Onboarding, Personnel Management, Recruiting, Hiring
Education
Grand Valley State University 2007 — 2009
B.S, Biomedical Science
Lake Michigan College 2004 — 2007
A.A.S, Chemistry, 4.0
Dameron Hospital Association 2012 - Present
Comcast September 1995 - April 2010
Education
Grand Canyon University 2012 — 2013
B.S.N., Nursing
San Joaquin Delta College 2009 — 2011
A.S., Nursing
Avanade December 2012 - January 2015
Coinstar December 2010 - August 2012
Comcast September 2010 - December 2010
Amazon March 2010 - September 2010
Microsoft October 2005 - January 2010
Skills
Administrative..., Lotus Notes, Interviews, Microsoft Excel, Spreadsheets, Data Entry, PowerPoint, Microsoft Office, Microsoft Word, Time Management, SDLC
Education
Gonzaga University 2001 — 2005
Honors Bachelor of Business Administration, Economics
Comcast November 2010 - Present
Fastener's Inc January 1997 - January 2009
hi-lo driving January 1996 - January 1997
Dekker Book Binding January 1986 - January 1995
Skills
Customer Service, Troubleshooting, Inventory Control, Process Scheduler, Time Management, Event Planning, Sales, Customer Satisfaction, Outlook, Budgets, Team Building, Microsoft Word, Leadership, Microsoft Excel, Data Entry
Education
Blue Heron Academy 2008 — 2009
Certification, Personal Training
Eastern School of Farriery 1984 — 1984
Diploma, Horseshoeing
Jenison High School 1978 — 1982
Diploma
Grand Rapids Community College
Financial Services January 2012 - Present
The Grand Rapids Press December 2010 - January 2012
Booking.com June 2011 - August 2011
Comcast February 1991 - June 2010
Skills
Customer Service, Problem Solving, Billing, Troubleshooting, Data Entry, Leadership, Invoicing, Customer Satisfaction, Management, Time Management, Technical Support, Training, Access, Call Centers, Databases, Networking, Outlook, Software Documentation, Microsoft Office, System Administration
Education
Grand Rapids Community College 1982 — 1983
N/A, Associates Degree in Business
innoPad, Inc. May 2009 - Present
AAA January 2009 - May 2009
Comcast August 2005 - January 2009
Skills
Semiconductors, Semiconductor Industry, Manufacturing, Cross-functional Team..., R&D, Metrology, Thin Films, Start-ups, Process Simulation, Characterization, Product Development
Education
Greater Lowell Technical School 1997 — 2001
Envision Unlimited December 2013 - Present
Macy's August 2012 - December 2013
Maryville Academy October 2012 - February 2013
Comcast July 2007 - November 2011
First Midwest Bank - Illinois February 2005 - July 2007
TCF Bank December 2003 - December 2004
Value City Department Stores July 2002 - December 2003
Skills
Human Resources, HRIS, PeopleSoft, Customer Service, New Hire Orientations, Personnel Management, Outlook, FMLA, Benefits Administration, Data Entry, ADP Payroll, Inventory Management, Lotus Notes, Leadership, Customer Retention, Microsoft Excel, Motivated, Attentive, Enthusiastic, Professional, Committed, Highly Adaptable, Personable, Determined, Passionate, Problem Solving, Banking, Administrative Office..., HRB, E-Time, Taleo, Microsoft Applications, Paylocity, Adaptation, Recruiting, Interviews
Education
Argosy University Chicago 2015 — 2015
Master of Business Administration (MBA)
Governors State University 2009 — 2011
B.A., Marketing
South Suburban College 2006 — 2008
A.A.S, Marketing
Thornridge 1999 — 2003
Career Education Corporation April 2013 - Present
Primerica June 2012 - December 2012
Self Employed January 2011 - June 2012
Comcast April 1990 - January 2011
Skills
Staff Development, Sales, Sales Management, Team Building, Strategic Planning, Customer Service, Leadership Development, Public Speaking, Event Planning, Microsoft Office, Coaching, PowerPoint, Microsoft Word, Microsoft Excel, Performance Management, Employee Relations, Budget, Change Management, Telecommunications, Call Center, Ordained Minister..., Call Centers, Customer Retention, Budgets, Customer Satisfaction, Recruiting, Management, Leadership, Time Management, Interviews, Team Leadership, Training, Analysis, Fundraising, Social Networking, Public Relations, Social Media, Organizational..., Account Management, Human Resources, Nonprofits, Outlook, Marketing, Event Management, Community Outreach, Customer Experience, Employee Training, Data Entry, Social Media Marketing, Hiring
Education
Governors State University
Masters Degree, Communication
Illinois State University
Bachelor of Science, Communication
Mediacom Communications September 2013 - Present
Giant Food April 2013 - September 2013
Comcast September 2010 - April 2013
Paratransit Services September 2008 - July 2010
Skills
Troubleshooting, Customer Service, Account Management, Time Management, Invoicing, Call Centers, Telecommunications, Customer Satisfaction, Customer Retention, VoIP, Customer Experience, Telephony, Broadband, Technical Support, Wireless
Education
Goldey Beacom College 1994 — 1998
Bachelors Degree, Business Administration
Naval Mobil Construction Battalion 18 2011 - Present
Comcast January 2006 - Present
US Navy Reserve February 2008 - March 2009
US Navy February 2008 - February 2009
Skills
Command, Navy, Military, Security Clearance, Military Experience, Testing, Troubleshooting, Engineering, Security, Project Management, Access, Army, Construction, Analysis, DoD, Facilities Management, First Aid, Government, Leadership, Inspection, Maintenance, Operational Planning, Organizational..., Operations Management, Contractors, Program Management, Process Scheduler, Proposal Writing, Project Planning, Software Installation, Quality Assurance, Systems Engineering, Technical Writing, Windows XP, Training, Team Leadership, Supervisory Skills
Education
Grand Canyon University 2010 — 2012
BS Applied, Management
2008 Certificate Industrial Hygiene Columbia Southern University 2008 — 2008
A, Liberal Arts
Comcast August 2010 - Present
rue21 March 2010 - July 2010
Education
ITT Technical Institute 2009 — 2011
Associates, Computer Drafting Design
Grambling State University
Drafting Design Technology, Industrial & Engineering Tech
Comcast August 1999 - Present
Skills
Call Centers, Telecommunications
Education
Green River Community College
Safer Foundation January 2011 - July 2011
Comcast 2010 - 2011
Education
Governors State University 2010 — 2011
Bachelor's, Criminal Justice
South Puget Sound Community College September 2013 - Present
Xerox June 2013 - August 2013
Comcast August 2011 - November 2012
Skills
Telecommunications, VoIP, Wireless, Call Centers, Direct Sales, IP, Solution Selling, Managed Services, Account Management, Telephony, Broadband, Customer Retention, Sales, Customer Satisfaction, Sales Management, Sales Operations, Unified Communications, Product Management
Education
South Puget Sound Community College 2012 — 2013
Grays Harbor College 2000 — 2003
Associate of Arts (AA), Music Performance, General
Comcast September 2000 - Present
Skills
Forecasting, Account Reconciliation, Cash Management, Accounting
Education
Goldey Beacom College 2005 — 2007
Master of Business Administration (MBA)
Mizios Foundation May 2015 - Present
Comcast January 2014 - May 2015
Allstate October 2011 - October 2013
Sprint October 2009 - October 2011
Best Buy October 2008 - September 2009
Skills
Licensed Property &..., Direct Sales, Sales, Insurance, Sales Prospecting, Customer Retention, Customer Experience, Wireless, Call Centers, Retail, Sales Presentations, Leadership, Sales Management
Education
Governors State University 2008 — 2008
Morehouse College 2005 — 2008
Thornwood High School
Comcast Executive Support AnalystComcast Cable2007 - 2012
Skills
Troubleshooting, Perl, Python, Databases, Testing, Software Development, C, MySQL, Computer Hardware, Programming, Bash, Scrum, Software Documentation, Software Engineering, VMware, Subversion, OS X, Network Security, Shell Scripting, Linux, Customer Satisfaction
Education
Goldey Beacom College 2001 — 2014
Bachelor of Applied Science (BASc), Computer Science, 3.6
comcast January 1974 - Present
Skills
Telecommunications, VOD, Telephony, Ethernet, IPTV
Education
Goldey-Beacom College 1961 — 1963
accounting and business administration, Accounting
Precor June 2013 - October 2014
Precor May 2010 - June 2013
Precor March 2007 - May 2010
Precor March 2006 - March 2007
Comcast September 2003 - March 2006
Boeing June 2000 - May 2002
Boeing - Kelly IT Resources October 2001 - March 2002
Skills
SharePoint, Troubleshooting, Technical Support, Active Directory, Windows Server, Software Documentation, Windows, Networking, Project Management, Process Improvement, Network Administration, Outlook, HTML, Software Installation, Windows 7, Operating Systems, Hardware, DHCP, Laptops, TCP/IP, Blackberry Enterprise..., System Deployment, OS X, Customer-focused Service, Customer Service, Information Technology
Education
Green River Community College 1998 — 2000
Associates of Applied Arts, Computer Systems Administration
Green River Community College 1998 — 2000
Computing Help Desk Certificate, Computer and Information Sciences and Support Services
Strategy Computers 2003 — 2003
Windows 2000 MSCE Training
TLG
Sharepoint 2013
TLG
Microsoft System Center Configuration Manager 2007
The Standard August 2013 - January 2015
Icon Environmental August 2011 - May 2013
State Farm – Pierce Brown Agency July 2010 - July 2011
Tower Wireless January 2010 - July 2010
Fusion Communications July 2008 - December 2009
Equal Employment Opportunity Commission July 2008 - January 2009
Comcast February 2007 - June 2008
Westshore Communications January 2002 - January 2007
Skills
Peachtree, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Access, Lotus Notes, QuickBooks, Xactimate, Microsoft Publisher, EEO, Recruiting, Training, Human Resources, Payroll, Front Office, Onboarding, New Hire Orientations, FMLA, FLSA, PCI Standards, Flow Charts, Job Scheduling, Procurement, Purchasing, Accounts Payable, Accounts Receivable, Outlook, Performance Management
Education
Wayne State University 2007 — 2008
Bachelor of Arts (B.A.), Sociology, 3.0
Grand Valley State University 2004 — 2007
Transfered To Wayne State, Sociology, 3.0
Comcast System Engineer SpecialistComcast SpotlightJanuary 1993 - Present
Education
Governors State University 1991 — 1993
Master's Degree, Communication and Media Studies
Purdue University Calumet 1984 — 1989
Bachelor's Degree, Engineering
Comcast 2012 - 2014
Uhaul June 2009 - January 2012
Skills
Customer Service, Typing, Filing, Phone Etiquette, Data Entry
Education
Goodwin College 2012 — 2015
Bachelor's degree, Human Services, General
Manchester High School 2002 — 2006
High school, general