Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Comcast Cable January 2012 - Present
Comcast 2008 - January 2012
Asurion Insurance Services Inc January 2003 - January 2008
Skills
Sales Process, Leadership, Training, B2B, Cold Calling, Marketing, Process Improvement, Project Management, Vendor Management, Team Building, Cross-functional Team..., Forecasting, Strategic Partnerships, Marketing Strategy, Troubleshooting, Account Management, Telecommunications, Customer Retention, Customer Satisfaction, Direct Sales, Team Leadership, Call Centers, Customer Service, Sales Operations, Wireless
Education
Houston Community College 2006 — 2009
Bachelor's degree
Hastings high School 2001 — 2003
Dibloma, 12
Comcast March 2015 - Present
Comcast October 2012 - March 2015
Comcast November 2009 - March 2010
Comcast Business Class December 2008 - November 2009
Skills
Long Distance, Telephony, Sales, Sales Management, Broadband, Retail, Call Centers, Telecommunications, Direct Sales, Coaching, Customer Retention, Customer Experience, Wireless, Customer Satisfaction, Cold Calling, Account Management
Education
Houston Community College 2003 — 2005
Associate's degree, General Studies
Comcast March 2014 - Present
Comcast August 2012 - February 2014
Dow Chemical (AgroFresh, Inc) June 2009 - August 2012
Dow Chemical (Rohm and Haas Company) August 2006 - June 2009
BDP International June 2004 - August 2006
Skills
Management, Sales Management, Sales Operations, Strategy, Process Improvement, Marketing, SAP, Training, Analysis, Sales, Customer Service, Marketing Strategy, Forecasting, Strategic Planning, SAP BW, Budgets, Negotiation, Retail, Supply Chain, Operations Management, Microsoft Excel, Project Management, Team Building, Financial Analysis, Team Leadership
Education
University of Arkansas
Master of Science (MS), Operations Management
Holy Family University
Master of Business Administration (MBA), Management
La Salle University
Bachelor of Science (BS), Management Information Systems
WFMY News 2 September 2015 - Present
HPU Sports Link August 2012 - May 2015
WFMY News 2 October 2014 - April 2015
Bath and Body Works May 2012 - October 2014
Hallmark Cards June 2014 - August 2014
The Logical Soul May 2013 - August 2013
Aeropostale October 2010 - August 2011
South Eastern College Lacrosse Tournament April 2010 - April 2011
Comcast April 2010 - April 2010
Skills
Video Editing, Video Production, Final Cut Pro, Adobe Premiere, After Effects, Pro Tools, Photoshop, Audacity, Camera Operation, Social Media, LiveType, Marketing, Social Networking, Videography, Quicktime, Mac, Photography, Facebook, InDesign, iMovie, Garageband, PowerPoint, Keynote, Microsoft Word, Pages, Tumblr, Pinterest, Illustrator, Premiere
Education
High Point University 2011 — 2015
Bachelor of Electronic Media, Communications, Graduate - 3.6 GPA
Northview High School 2007 — 2011
Duel Diploma, Graduate
AT & T April 2013 - Present
Greenway Medical Technologies June 2011 - December 2012
Comcast June 2008 - April 2010
Education
Hinds Community College 2007 — 2009
Jackson State University 2003 — 2006
Northminster Baptist Church April 2014 - Present
Comcast September 2014 - November 2014
UMC May 2006 - June 2008
New Deal Supermarket June 1999 - May 2006
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Wireless, Customer Satisfaction, Time Management
Education
Mississippi University for Women 2012 — 2014
Bachelor's degree, Business Administration and Management, General
Hinds Community College 2008 — 2011
Associate's degree, Business Administration
Hinds Community College 2001 — 2005
Associate's degree, Business/Office Automation/Technology/Data Entry
Worknet Occupational Medical Center September 2008 - May 2011
Quest Diagnostics Employer Solutions December 2006 - September 2008
Saul Ewing LLP 1995 - 1997
Comcast 1986 - 1994
Acme Markets 1984 - 1986
Skills
Microsoft Word, Customer Service, Microsoft Excel, Outlook, PowerPoint
Education
Abraham Lincoln High School 1979 — 1983
High School diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Holy Family University
Did not complete, Registered Nursing/Registered Nurse
Comcast 2014 - Present
Touch of Black LLC June 2012 - May 2014
Fred Meyer Jewelers September 2012 - June 2013
Fred Meyer August 2009 - September 2012
Highline Community College September 2007 - October 2007
Skills
Customer Service, Retail Sales, Social Networking, Customer Satisfaction, Japanese to English..., Customer Engagement, Customer Support, Customer Oriented, Asian Culture, Korean, Japanese business..., Programming Languages, Computer Science, Programming, Sales
Education
The University of British Columbia 2008 — 2009
Highline Community College 2006 — 2008
Associate of Arts (AA), Japanese Language
Comcast February 2009 - October 2012
Kohl's Department Stores November 2008 - March 2009
Sutherland Global Services June 2006 - September 2008
Skills
Cpr Certified, First Aid, HIPAA, Vital Signs, EKG, Phlebotomy, Autoclaving and Wrapping, Specimen Collection, Pulmonary Function..., Medical Terminology, Customer Service, Customer Satisfaction, Sales, Call Centers, Customer Retention, Data Entry, Telephone Skills, Microsoft Word, PowerPoint, Filing, Phone Etiquette, Critical Thinking, 10 Key
Education
San Joaquin Valley College-Modesto 2013 — 2013
Registered Medical Assistant, Clinical Medical Assistant
Holy Angel University 2002 — 2006
BS in Computer Science, Networking and Programming
Four Points by Sheraton May 2015 - Present
Contract Event Management December 2014 - February 2015
Comcast May 2014 - November 2014
Oakland Youth Orchestra January 2014 - May 2014
Temple Israel Of Hollywood October 2010 - January 2013
NMP Events June 2010 - August 2010
Mahan & Nash September 2009 - January 2010
Jewish National Fund March 2008 - February 2009
Floralia Decorators December 2005 - April 2007
Reed Exhibitions February 2005 - June 2005
Skills
Event Planning, Event Management, Fundraising, Trade Shows, Catering, Corporate Events, Customer Service, Community Outreach, Management, Leadership, Weddings, Meeting Planning, Menu Development, Nonprofits, Entertainment, Parties, Marketing, Public Relations, Sales, Private Events, Hotels, Sponsorship, Coordinating Events, Events Coordination
Education
Hofstra University 2000 — 2002
Bachelor of Science, Fine Arts
Moorpark College 1998 — 2000
Associates Degree, Liberal Arts; an emphasis on Psychology
Tata Elxsi 2015 - Present
Comcast 2009 - 2014
Motorola, Inc 2006 - 2009
Texas Instruments 2004 - 2006
Ben Franklin Technology Partners December 2002 - December 2005
Texas Instruments 1993 - 2004
Skills
Product Management, Cross-functional Team..., Product Marketing, Wireless, Product Development, Telecommunications, Competitive Analysis, Program Management, Mobile Devices, Broadband, Business Development, Vendor Management, VoIP, Product Launch, Consumer Electronics, Project Management, Product Lifecycle..., Go-to-market Strategy, Strategic Planning, Business Strategy, IP, Management, Strategy
Education
University of Pennsylvania - The Wharton School 2001 — 2003
MS, Technology Management
Howard University
Bachelor's Degree, Electrical Engineering
MultiClient Geophysical July 2014 - Present
SIGMA3 Integrated Reservoir Solutions October 2013 - June 2014
ESG Solutions February 2013 - October 2013
Global Geophysical Services May 2012 - February 2013
Global Geophysical Services August 2011 - May 2012
Comcast November 2010 - June 2011
Cbeyond April 2010 - November 2010
Republic Services June 2008 - April 2010
Logix Communications October 2007 - June 2008
Cbeyond May 2006 - October 2007
Skills
Direct Sales, Account Management, Sales Management, New Business Development, Cold Calling, Sales Process, Solution Selling, Contract Negotiation, Salesforce.com, Negotiation, Business Development, Team Building, Managed Services, Team Leadership, Sales Presentations, Management, Sales Operations, Telecommunications, CRM, Customer Service, Leadership, Lead Generation, Consulting, Competitive Analysis, Business Strategy, Business Planning, B2B, Budgets, Marketing, Teamwork, Forecasting, SaaS, Selling, Recruiting, Customer Retention, Operations Management, Customer Satisfaction, Networking, Channel Partners, Marketing Communications, Marketing Strategy, Strategic Planning, Project Management, Training, Strategic Partnerships, Time Management, Market Analysis, Key Account Management, Product Marketing, Sales
Education
Houston Baptist University 2001 — 2005
Marketing and Business Administration, Marketing
Houston Baptist University - College of Business and Economics 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Marketing, General
Comcast 2011 - Present
Club One 2013 - 2014
Skills
Customer Experience, Customer Service, Accounts Receivable, Call Centers, Telephony, Account Management, Management, Customer Satisfaction, Team Leadership
Education
Holmes Community College 2003 — 2005
Computer Engineering
Murray State University
Computer Information Systems
Airliquide April 2015 - Present
Geico S.p.A. August 2014 - May 2015
Comcast March 2007 - July 2014
Skills
Training, Management, Public Speaking, Leadership, Team Building, Leadership Development, Community Outreach, Event Planning, Customer Service, Project Planning, Budgets, Troubleshooting, Access, Project Management, Cross-functional Team...
Education
Houston Community College 1999 — 2002
Associate's degree, Accounting and Finance
University of Houston 1999 — 2002
Health administration, Nursing
Ross sterling high school 1994 — 1998
Diploma, Business Administration and Management, General
Comcast Cable June 2014 - Present
Comcast October 2005 - June 2014
US Army June 2001 - November 2009
Skills
Paramedic, Combat Lifesaver..., AutoCAD, Network Architecture, Fiber Optic Networks, Digital Signal..., OSHA 132 hour..., RF, Training, Spectrum Analyzer, Computer Network..., Telecommunications, Electronics, Troubleshooting, Electrical Engineering, Networking, Optical Fiber, Military, Fiber Optics
Education
Prairie View A&M University 2014 — 2018
Bachelor's Degree, Current student studying in the field of Mechanical Engineering
Houston Community College 2012 — 2016
Associates in science
University of Houston 2013 — 2013
Auto CAD 2011 2D and 3D
Academy of Health Science Fort Sam Houston 2001 — 2001
National Registry of Emergency Medical Technicians, NREMT
Horry-Georgetown Technical College August 2011 - April 2014
Meta Systems/Meta-Net October 2003 - January 2005
Comcast January 2001 - October 2003
Skills
Java, Windows, Team Leadership, Writing, JavaScript, Microsoft Office, Web Design, Management
Education
Horry-Georgetown Technical College 2010 — 2014
Associates degree, Computer Programming
Lander University 1995 — 1997
completed 2 years, Elementary Education and Teaching
AutoZone December 2009 - Present
Comcast May 2009 - September 2009
O'Reilly Auto Parts May 2001 - April 2009
Skills
Sales Operations, Sales, Competitive Analysis, Retail, Sales Management, Customer Satisfaction, Inventory Management, Automotive Aftermarket, B2B, Marketing Strategy, P&L, Pricing, Territory Account..., Keen Listener, Product Knowledge, Sales Process, New Business Development, Sales Presentations, Marketing, Salesforce.com, Cold Calling, Customer Service, Direct Sales, Management, Negotiation, Customer Retention, Project Management, Client Relations Skills, Strategic Planning, Creativity, CRM, Account Management
Education
University of Houston 2015 — 2016
Bachelor of Science (B.S.), Supply Chain and Logistics Technology
Houston Community College
Associate’s Degree, Business Management
University of Houston, C.T. Bauer College of Business
Corporate Entrepreneurship Certificate
Cumulus Media June 2014 - March 2015
Eagle Home Mortgage May 2012 - March 2014
Comcast June 2008 - May 2012
American Cancer Society 2010 - 2011
Equity Real Estate April 2008 - 2010
Claudia Klawe & Associates June 2000 - January 2004
Citadel Broadcasting August 1996 - June 1999
US Navy November 1974 - October 1984
Skills
Marketing, Sales Process, Referrals, Small Business, Selling, Cold Calling, Team Building, Investors, Advertising, Sales Management, Sales, Strategic Planning, Direct Sales, Account Management, Marketing Strategy, Social Media Marketing, Contract Negotiation, Negotiation, Online Marketing, Customer Retention, Finance, New Business Development, B2B, Training, Social Networking, Leadership, Strategic Consulting, Sales Presentations, Media Planning, Advertising Sales, Radio Advertising, Recruitment Advertising, Online Advertising, Product Marketing, Marketing Communications, Business Development, Radio Promotions, Business Communications, Referral Networking, Client Development, Brand Development, Brand Awareness, Brand Implementation, Strategic Communications, Customer Service, Investments, Lead Generation, Loan Origination
Education
University of Hawaii at Manoa 1981 — 1984
BA in Political Science, minors in History, American Studies and Pre Law.
Honolulu Community College 1979 — 1981
Associate of Arts, prequisite courses for BA
Comcast January 2015 - Present
XO Communications July 2009 - January 2015
AT&T January 2003 - July 2009
Inter Tel Technologies January 2002 - January 2003
Cap Rock January 2000 - January 2002
Coastal Telephone Company January 1994 - January 2000
Skills
Contract Negotiation, Marketing Strategy, Mergers, Managed Services, Solution Selling, Telecommunications, MPLS, Unified Communications, Direct Sales, VoIP, Sales Process, Account Management, Co-location, Cloud Computing, New Business Development, Sales Management, Data Center, WAN, Customer Retention, Channel, Wireless, LAN-WAN, Mergers & Acquisitions, Sales, Cold Calling, Business Development, SaaS, Telephony, IP, Selling, Ethernet, Metro Ethernet, Channel Partners, Salesforce.com, Enterprise Software, Professional Services, SIP Trunking, Customer Satisfaction, Leadership, Hosted Services, SIP, Private Line, T1, VPLS, IP VPN, Strategy, Vendor Management, Strategic Partnerships, Internet Services, Long Distance
Education
Graduate Memorial High School
Houston Community College
Arthrex July 2008 - Present
Comcast 2007 - 2008
Skills
Visio, Process Improvement, Medical Devices, Business Analysis, Business Intelligence, Active Directory, ERP, SDLC, IT Management, Cross-functional Team..., Integration, Troubleshooting, Project Management, Disaster Recovery, Software Documentation, Management
Education
Hodges University 2006 — 2012
Bachelor of Science (BS), Information Systems Managment
Comcast May 1989 - Present
Media One/AT&T Broadband April 1998 - October 2000
Media One Communications Ltd November 1995 - April 1998
Continental Cablevision September 1994 - November 1995
Continental Cablevision August 1990 - September 1994
Continental Cablevision May 1989 - August 1990
Skills
Telecommunications, Broadband, Telephony, Project Management
Education
Holyoke Community College 1988 — 1990
Business
Southwick High School 1983 — 1988
Comcast University
Booz Allen Hamilton May 2015 - Present
BAI Inc - Meeting Client Challenges with Vision and Innovation May 2014 - May 2015
Comcast June 2012 - June 2014
Comcast June 2005 - June 2012
US Navy August 2000 - June 2004
Skills
Computer Security, IT Operations, Data Center, Risk Assessment, Servers, System Administration, Disaster Recovery, Switches, Windows Server, VPN, Security Clearance, Network Security, TCP/IP, Software Installation, Management, Server Administration, DoD
Education
University of Maryland University College 2014 — 2016
Master's Degree, Cybersecurity (MS)
Hood College 2011 — 2013
Bachelors of Arts, Information Systems Management
VICE Media, LLC July 2015 - Present
Left Right October 2014 - Present
Production! NYC August 2014 - Present
GIGANTIC! Productions November 2014 - July 2015
BET (BET Networks, a subsidiary of Viacom Inc.) August 2014 - January 2015
IMG Media August 2014 - October 2014
National Geographic August 2014 - September 2014
Comcast May 2013 - July 2014
NBCUniversal (Sprout) September 2013 - December 2013
Campbell Soup Company February 2013 - May 2013
Skills
Photography, HD Camera Operation, Photoshop, Video Editing, Avid Media Composer, Final Cut Pro, Premiere, Adobe Creative Suite, Dreamweaver, InDesign, Television, Avid, Film, Video Production, Videography, After Effects, Post Production, Cinematography, Camera, Media Production, Digital Photography, Graphics, Motion Graphics, Graphic Design, Social Media, Social Networking, Multimedia, Camera Operating, Editing, Producing, Broadcast, HD Video, Film Production, Documentaries, Video
Education
Temple University 2010 — 2013
Bachelor of Arts (B.A.), Film and Media Arts
Hood College 2007 — 2010
Bachelor's Degree, Photography
Comcast December 2013 - Present
Grandparents4grandchildren February 2013 - Present
Comcast Cable May 2011 - December 2013
Sonshine Christian Academy June 2009 - June 2011
Skills
Microsoft Office, Public Speaking, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel, Customer Service, Non-profits, Community Outreach, Editing, Social Media, Research, Volunteer Management, Fundraising, Social Networking, Team Leadership, Organizational..., Marketing, Team Building, Data Entry, Facebook, Training, Budgets, Blogging, Leadership, Coaching, Project Management, Government, Nonprofits, Troubleshooting, Call Centers, Leadership Development, Time Management
Education
International College of Ministry 2013 — 2014
Associate in Arts in Ministry
Hodges University 2009 — 2010
Safeway July 2013 - Present
Comcast November 2012 - July 2013
Currently Looking For Full, Part Time or Contract Work July 2012 - November 2012
None March 2011 - July 2012
The News Tribune and the Olympian September 2007 - March 2011
ACS Inc. September 1996 - April 2007
Olympic Auto Glass October 1994 - January 1995
American Security And Protection April 1992 - November 1994
Larry's Market August 1991 - March 1992
Allen's Crystal August 1989 - January 1990
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Oracle Application..., Avaya, Rockwell, Advertising, Mactive, DTI, Kronos Timekeeping, Call Center, Sales Management, Customer Service, Ad Perfect, Aspect, Operations Management, Newspaper, Cold Calling, Inbound Marketing, Outbound Marketing, Call Centers, Telecommunications
Education
Highline College 2011 — 2011
GED
Puyallup Senior High School 1989 — 1990
GED, General Studies, 11th
Alpac Elementary School
General Studies
Olympic Junior High School
General Studies
Comcast February 2015 - Present
NorthStar Solutions Group LLC August 2014 - January 2015
US Airways April 2012 - August 2014
Mediaguide, Inc April 2011 - March 2012
Infiniti of Willow Grove September 2006 - April 2011
Holy Family University January 2009 - May 2009
Skills
MS Office Suite, Content Management, Database Management, Fluent Spanish, AS400, Adobe Creative Suite, Social Media, Copy Editing, Drive, Independent, Outgoing, Determination, Able To Multi-task, Team Building, Press Releases, Microsoft Office, Media Relations, Advertising, Database Admin, Social Media Marketing, Social Networking, Public Relations, Copywriting, Customer Service
Education
Holy Family University 2006 — 2009
Bachelor's of Arts, Communications
3Twenty Properties LLC July 2013 - Present
IMS Premier Properties LLC February 2013 - Present
Keller Williams Preferred Properties January 2012 - Present
AARP December 2006 - December 2011
Comcast 2000 - 2001
Skills
Real Estate, Financial Reporting, Variance Analysis, Accounting, Financial Analysis, Internal Controls, Microsoft Excel, Tax Preparation, Budgets, Microsoft Office, New Homes, Investments, Access, Short Sales, Real Estate Transactions, Contract Negotiation, Event Planning, Foreclosures, Nonprofits, Auditing, Risk Management, Public Speaking, Small Business, Marketing, Process Improvement, Investment Properties, Property Management, Sellers, REO, Rentals, Property
Education
Howard University 1994 — 1998
BBA, Accounting
Holy Name Convent 1986 — 1991
Comcast April 2005 - Present
Skills
Customer Service, Project Management, Microsoft Office, Budgets, Telecommunications, Project Planning, Process Scheduler, Management, Contract Negotiation, Account Management, Operations Management, Team Building, Customer Satisfaction, Leadership, Sales, Telephony, Wireless, Call Centers, VoIP, Troubleshooting
Education
Hodges University 2010 — 2012
Business Administration and Management, General
Universal Health Care June 2012 - January 2013
Alorica 2013 - 2013
Comcast November 2011 - May 2012
MarketSource January 2011 - August 2011
Walmart March 2006 - January 2011
DAUGHTREY CONSTRUCTION April 2005 - August 2007
Skills
typing, Microsoft Office, 10 Key
Education
Hinds Community College 2007 — 2008
Associate of Arts (AA), Business Administration and Management, General
Comcast September 2012 - Present
Comcast 2011 - Present
Comcast 2007 - Present
Convergys 2004 - 2005
Convergys 1999 - 2004
Skills
Call Center, Workforce Management, Scheduling and..., Leadership, Service Level Management, Avaya, eWFM, Verint, RTA, IEX, Performance Management, Coaching, Call Centers, Customer Experience, Human Resources, Call Center Development, Customer Retention, Training, Avaya Technologies, Customer Satisfaction, Management, Process Improvement, Team Building, Team Leadership, Telecommunications
Education
Hopkinsville Community College
My Bookstore March 2013 - Present
Pure Romance March 2009 - Present
Comcast April 2004 - December 2009
Galarza Air Conditioningsecretary 2000 - 2001
Skills
Bilingual-English/Spanis..., Friendly Personality, Caring, Great communications..., Great Motivator, Great Cook, Great eye for detail
Education
City College Hollywood, FL 2012 — 2014
Associate's degree, Business Administration and Management, General
Holyoke Community College 2003 — 2003
certificate, Customer Service Support/Call Center/Teleservice Operation
European Wax Center - Boynton Beach 2012 - Present
Office Depot May 2009 - November 2012
Hollywood Media Corp. July 2000 - March 2001
SportsLine.com November 1999 - July 2000
PAX TV April 1999 - November 1999
Comcast 1994 - 1996
Skills
Core Competences, Multi-channel Marketing, Advertising, Marketing, B2B, Management, Market Planning, Product Development, Event Planning, Media Planning, Project Management, Merchandising, Direct Marketing, Email Marketing, Marketing Strategy, Product Marketing, Online Advertising, Marketing Management, Digital Marketing
Education
Hofstra University
BA, Business: Marketing
Comcast May 2009 - Present
Larson-Juhl August 1997 - October 2008
Skills
Marketing, Sales Management, Merchandising, Sales, Strategic Planning
Education
Howard University 1983 — 1988
Architecture
Windermere Real Estate March 2014 - Present
Neptune Society February 2013 - March 2014
Comcast June 2010 - June 2012
Law Office of James C. Middlebrooks October 1999 - December 2009
DEPARTMENT OF THE NAVY July 1995 - July 1999
Skills
Computer Hardware, Microsoft Office, Access, Management, Software Documentation, Training, Databases, Leadership, Troubleshooting, Customer Service, Teamwork, Microsoft Excel, System Administration, Windows, XP, Sales, Outlook, Project Management, Team Building, HTML, Team Leadership, Microsoft Word, Telecommunications
Education
Highline College
Comcast Spotlight August 2015 - Present
Comcast Spotlight February 2009 - Present
Comcast January 2006 - December 2008
Comcast April 2004 - December 2005
Hood College Graduate School April 2003 - April 2004
Comcast August 2000 - April 2003
Education
Hood College
M.A., Human Sciences - Marketing Psychology
The Wharton School / Comcast U
Certificate, Executive Development Program
Towson University
B.S., Mass Communication
Pennsylvania Department of Human Services December 2014 - Present
Comcast September 2014 - December 2014
Hobart and William Smith Colleges August 2010 - May 2014
Allstate May 2011 - August 2011
Skills
Research, Microsoft Office, PowerPoint, Social Media, High level of initiative, Fundraising, Multilingual
Education
Hobart and William Smith Colleges 2010 — 2014
Bachelor’s Degree, Political Science and Asian Studies, 3.36 GPA
Danish Institute for Study Abroad (DIS)
Sociology
Qingdao University
Summer Language Program, Chinese Studies
Mastery Charter Thomas Campus
High school
CSC - Computer Sciences Corporation December 2014 - Present
Comcast October 2011 - November 2012
Computer Sciences Corporation October 2009 - June 2010
Department of Defense 2008 - October 2009
Fannie Mae 1999 - 2006
MCI 1997 - 1999
Skills
Solaris, Unix, Unix Shell Scripting, Disaster Recovery, Sun, Virtualization, AIX, Data Center, Apache, Servers, TCP/IP, Business Continuity, DNS, Shell Scripting, ITIL, VMware, Integration, Enterprise Architecture, Firewalls, System Administration, SAN
Education
Hofstra University 1985 — 1989
Bio-Medical Engineering
Comcast November 2013 - Present
Delaware State University August 2012 - May 2013
Philadelphia Inquirer November 2008 - August 2009
Skills
Microsoft Office, Microsoft Word, PowerPoint, Research, Microsoft Excel, Westlaw, Courts, Lexis
Education
Holy Family University 2014 — 2016
Master's Degree, Criminal Justice and Corrections
Delaware State University 2009 — 2013
Bachelor's of Arts, Political Science and Government
JW Hallahan Catholic Girls High School 2005 — 2009
J.S. Paluch Company September 2012 - Present
American Media LLC December 2011 - September 2012
Comcast November 2008 - December 2011
RND INC. DBA Hillcrest Valero August 2003 - August 2008
Seiko Instruments April 1992 - September 2002
Skills
Sales Management, B2B, Account Management, Consultative Selling, Channel, Salesforce.com, Contract Negotiation, New Business Development, Telecommunications, Cold Calling, Strategic Planning, Selling, Networking, Building High..., Advertising Sales, Product Management, Sales, CRM, Marketing Strategy, Management, Marketing, Forecasting, Training, International Sales, Sales Process, Team Building, Sales Presentations, Strategic Partnerships, Lead Generation, Customer Retention, Solution Selling, Retail, Product Marketing, Coaching, Public Relations, Business Development, Direct Sales, Advertising, Start-ups, VoIP, High Performance Sales...
Education
Holy Names University 1989 — 1991
N/A, Mass Communications
St. Lawrence Academy 1985 — 1989
Comcast December 2014 - Present
Comcast November 2013 - November 2014
Janssen, Pharmaceutical Companies of Johnson and Johnson December 2011 - November 2013
Johnson & Johnson April 2010 - December 2011
Johnson & Johnson June 2008 - June 2010
Office of Management and Budget February 2006 - May 2008
Skills
Web Analytics, Digital Marketing, Google Analytics, SEO, Vendor Management, Mobile Applications, SEO Audits, Google Webmaster Tools, Marketing, Digital Sales &..., E-commerce, Web Analytics..., KPI Reports, Digital Tag Management, User Experience, User Acceptance Testing, Agile Project Management, Strategic Planning, E-commerce Optimization, Requirements Gathering
Education
Temple University - Fox School of Business and Management 2013 — 2016
Master of Business Administration (MBA), Marketing
Howard University 2005 — 2008
Bachelor of Business Administration (BBA), Management Information Systems and Decision Sciences, 3.4
Comcast June 2010 - Present
Aero Communications Inc. June 2007 - June 2010
Laser Mechanisms, Inc. June 2006 - June 2007
Consumer 500 Enterprises Inc May 2004 - June 2006
Skills
Networking, Optical Fiber, Cabling, Broadband, Power Systems, Electric Power, Power Supplies, Power Distribution, Network Engineering, Network Architecture, Line Maintenance, Ethernet, Fiber Optics, Network Design, Telephony, VoIP, Computer Network..., DWDM, Routers, BGP, Metro Ethernet, Switches, MPLS, IP, LAN-WAN, OSPF, Network Administration, Telecommunications, Wireless, Cisco Technologies, TCP/IP, Troubleshooting, WAN, Technical Support, RF, T1
Education
Lansing Community College 2003 — 2004
Electrical and Electronics Engineering
Hope College 2002 — 2003
Electrical and Electronics Engineering
Comcast November 2011 - Present
Victoria's Secret January 2010 - November 2011
T.R.U Financial Services March 2008 - January 2010
Education
Jackson State University 2007 — 2011
Bachelor's degree, Psychology
Hinds Community College 2005 — 2007
Associate's degree, Business Administration and Management, General
adidas group June 2012 - Present
adidas group August 2011 - June 2012
Comcast July 2009 - July 2011
Skills
Customer Service, Customer Service..., Customer Service..., Call Centers
Education
High Point University 2005 — 2009
Bachelor of Science (B.S.), Psychology, 3.25
Comcast January 2014 - Present
Comcast January 2012 - December 2013
Hofstra University May 2011 - October 2011
Hofstra University February 2010 - May 2011
NBC Universal May 2010 - September 2010
UXM Entertainment Media September 2008 - November 2008
SportsNet New York January 2008 - May 2008
Major League Soccer April 2007 - September 2007
Reuters June 2006 - September 2006
Abercrombie & Fitch March 2005 - May 2005
Skills
Nielsen Systems (Galaxy..., Media Databases (MRI,..., Microsoft Office, Marketing, Facebook, Budgets, Advertising, Direct Marketing, Strategic Planning, Event Management, New Business Development, PowerPoint, Management, Sales, Social Media, Social Media Marketing, Digital Media, Marketing Strategy, Event Planning, Social Networking, Leadership
Education
Hofstra University 2009 — 2011
MBA, Marketing, International Business
New York University 2004 — 2008
B.S, Sports & Entertainment Management, Marketing
National Charity League, Inc. April 2014 - Present
Maritz Travel Company 2015 - 2015
Maritz Travel Company 2015 - 2015
Some Creative Solutions January 2009 - April 2014
Charter Communications May 2008 - April 2009
Women in Cable Telecommunications August 2006 - May 2007
Cable and Telecommunications Association for Marketing September 2005 - May 2007
Comcast 2003 - 2007
Adelphia Cable Communications 1999 - 2004
Adelphia Communications September 1997 - November 2003
Skills
Strategic Partnerships, Strategy, Business Development, Marketing, Business Strategy, Sponsorship, Telecommunications, Account Management, Sales, Management, New Business Development, Integrated Marketing, Marketing Strategy, Promotions, Customer Loyalty..., Customer Acquisition, Grassroots Marketing, Sports Marketing, Cross-functional Team..., Customer Retention, Budgets, Destination Management, Incentive Travel, Fundraising, Team Motivation, Incentive Programs
Education
State University of New York at Buffalo - School of Management 1993 — 1993
Micro MBA, Business
Hobart and William Smith Colleges 1977 — 1981
BA, American Studies
Cricket Media September 2011 - Present
Discovery Communications August 2004 - July 2010
UNICOM Government Inc. September 2003 - August 2004
Comcast July 1999 - June 2003
Skills
Business, Pricing, Positioning, Leadership, Strategy, Sales, Account Management, Selling, New Business Development, Business Development, Management, Budgets, Marketing, Sales Management, Sales Operations
Education
Howard University 1995 — 1999
Bachelor of Business Administration, International Business; Marketing Concentration
City of Annapolis February 2014 - Present
Comcast Cable September 1991 - March 2013
Comcast 1993 - 2013
Christian Broadcasting Network May 1984 - November 1986
Skills
Broadcast, Video, Video Production, Avid, Camera, Camera Operating, Commercials, Video Editing, Freelance Video..., Avid editor, Lighting Director, Church Video Ministry..., Television, Television Director, Editing, Lighting, Creative Direction, Social Media, Live Streaming Events
Education
Howard University 1978 — 1983
Bachelor's degree, Radio and Television & Film
Comcast November 2011 - Present
Skills
Broadband
Education
Holmes Community College
Fuccillo Automotive Group Inc July 2015 - Present
ComlinkSMB May 2014 - June 2015
Cable Wiring Services Inc August 2014 - May 2015
Comcast April 2013 - September 2014
Comcast August 2011 - April 2013
VIP Commercial February 2009 - July 2011
Skills
VoIP, Telecommunications, Broadband, Telephony, Call Centers, Wireless, IP, MPLS, Direct Sales, Customer Retention, Fiber Optics, Customer Experience, Cabling, Team Leadership, Networking, Customer Satisfaction, Mobile Devices, Solution Selling, Selling, Sales, Salesforce.com, Sales Process, Troubleshooting, Cold Calling, Strategic Partnerships, Sales Presentations, Account Management, Sales Operations, Channel Partners, B2B, Building Relationships, Inside Sales, Cable Television, Lead Generation, Start-ups, Product Marketing, Product Management, Managed Services, Competitive Analysis, Network Engineering, Cloud Computing, Unified Communications, SaaS, Enterprise Software, Professional Services, Executive Management, Wireless Networking, CRM, Cross-functional Team..., Avaya
Education
University of Phoenix 2014 — 2016
Information Technology, Health Information/Medical Records Technology/Technician, 3.97
Hodges University 2012 — 2014
Associate's degree, Computer and Information Sciences, General, GPA of 3.8
BMN Productions July 2013 - Present
O2 Media, Inc. June 2006 - June 2013
Comcast 2000 - 2005
Skills
Video Production, Broadcast, Video, Video Editing, Videography, Television, Camera, Post Production, HD Video, Final Cut Pro, Non-linear Editing, Final Cut Studio, Producing, Broadcast Television, Voice Over, Final Cut Pro, DVD..., Documentaries, Digital Media, Sound, Camera Operating, Live Events, Directing, Music Videos, Commercials, Avid, Avid Media Composer, Digital Video, Film Production, Radio, Multimedia, Entertainment, After Effects, Reality, Media Production, Film, Production Managment, Radio Producing, Lighting, Editing, Field Producing, Web Video, Screenwriting, Dvd, DVD Studio Pro, Premiere, Motion Graphics, New Media, Broadcast Journalism, Feature Films, DV
Education
Hofstra University 1980 — 1984
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Miami Dade College 2000 — 2003
HSS March 2008 - Present
Comcast April 2006 - February 2008
Education
Houston Baptist University 1989 — 1993
Bachelor's degree, English Language and Literature/Letters
Scout Industries June 2013 - Present
Comcast September 2012 - November 2012
Nassau Food and Beverage November 2010 - March 2012
Hofstra University October 2009 - April 2011
Skills
Account Management, Field Supervision, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML
Education
Hofstra University 2008 — 2012
Psychology
Colony High School 2005 — 2008
Comcast May 2014 - Present
Geek Squad September 2012 - May 2014
Computer Technology Solutions July 2012 - August 2012
University of Texas at Austin August 2008 - May 2010
Skills
Computer Hardware, Computer Maintenance, Windows 7, Computer Security, Programming, Fast Learner, Computer Science, Windows, Video Editing, YouTube, Operating Systems, Laptops
Education
Houston Community College 2012 — 2012
The University of Texas at Austin 2008 — 2012
Bachelor of Arts, History
Gartner September 2014 - Present
AT&T April 2013 - September 2014
Comcast April 2011 - April 2013
SkyFiber, Inc. February 2009 - April 2011
Skills
Contract Negotiation, Broadband, Sales, Marketing Strategy, Telecommunications, Solution Selling, VoIP, Wireless, Managed Services, Optical Fiber, Sales Process, Cloud Computing, Strategic Alliances, Pricing, Avaya, Business Relationship..., Solutions Marketing, Enterprise Software, Metro Ethernet, Fiber Optics, Networking, New Business Development, CRM
Education
Houston Baptist University 2005 — 2008
B.A., Business Administration & Political Science - Dual Major
Comcast September 2011 - April 2012
Camp Kill Yourself 2005 - October 2010
Comcast March 2010 - August 2010
Skills
Social Media, Telecommunications, Music, Music Industry, Music Production, Entertainment, Songwriting, Recording, Composition, Pro Tools, Direct Sales, Audio Engineering
Education
PennFoster 2012 — 2016
Bachelor of Arts (B.A.), Business Administration (In Progress)
Holyoke Community College 2001 — 2003
Music, Music
Comcast April 2010 - Present
Comcast Cable April 2010 - Present
JC Penney July 2009 - January 2011
Professional Staffing Group December 2008 - July 2009
AT&T February 2008 - August 2008
Nissan North America January 2003 - February 2008
Betlin May 1995 - December 2002
Skills
Telecommunications, Sales, Customer Service, Call Centers, Troubleshooting, Customer Satisfaction, Account Management, Wireless
Education
Holmes Community College 2011 — 2012
Associate's degree, Business Administration and Management, General
Cogent Communications September 2015 - Present
Comcast 2014 - February 2015
AT&T Mobility January 2010 - December 2013
AT&T Mobility June 2010 - June 2011
T-Mobile June 2007 - June 2010
Skills
Leadership, Solution Selling, Management, Mobile Devices, Sales, Business Development, Sales Process, Selling, Training, Customer Service, Team Leadership, Cold Calling, Microsoft Office, Wireless, Account Management, Customer Satisfaction
Education
University of Houston 2010 — 2014
Bachelor of Business Administration (BBA), International Business
Houston Community College 2007 — 2009
Associate of Arts (AA), International Business
Comcast September 2014 - Present
Towers Watson April 2014 - September 2014
Fidelity Investments August 2007 - August 2013
Tiffany and Company 2007 - 2007
Merck 2006 - 2007
Oppenheimer & Co. 2005 - 2006
Buck Consultants 2000 - 2005
Skills
Employee Benefits, Defined Benefit, Pensions, Retirement, 401k, Time Management, Benefits Administration, ERISA, Process Improvement, Vendor Management, SDLC, HRIS, Defined Contribution, Human Resources, Retirement Planning, Management, Employee Relations, Analysis, Deferred Compensation, Insurance, Mergers, Software Documentation
Education
Hofstra University 1992 — 1996
Bachelor of Arts (B.A.), Chemistry
Teach Foundation August 2015 - Present
Anderson Merchandisers July 2013 - February 2014
Xerox, Inc January 2013 - April 2013
MS November 2012 - January 2013
Adecco-IBM December 2011 - April 2012
RTI International March 2011 - May 2011
US Support Company December 2008 - June 2009
Comcast February 2008 - December 2008
Skills
Information Technology, Virus Removal, Hardware Diagnostics, Windows Server, Help Desk Support, Computer Hardware, Microsoft Office, Windows 7, Printers, Call Centers, Customer Service, Social Networking, Merchandising, Retail, Store Management, Retail Sales, Inventory Management, Loss Prevention, Social Media, Inventory Control, Sales, Facebook, Planograms, Cashiering, Time Management, Advertising, Marketing, Store Operations, Cold Calling Experience
Education
Belhaven University 2015 — 2017
Bachelor of Science (BS), Mental and Social Health Services and Allied Professions
Virginia College 2012 — 2014
Associates Degree, Network Engineering
Hinds Community College 2001 — 2003
Associate Degree, Accounting
American HealthTech July 2015 - Present
Self employed May 2015 - Present
Saks Fifth Avenue October 2012 - May 2015
Comcast September 2010 - October 2012
Catholic Charities Diocese of Jackson April 2010 - September 2010
WHSY News Talk 950 August 2006 - July 2007
Skills
Public Relations, Press Releases, Social Networking, Media Relations, Social Media, Newsletters, Facebook, Social Media Marketing, Advertising, IT Support, VoIP, Conflict Resolution, Conflict Management
Education
The University of Southern Mississippi 2007 — 2010
B.A., Mass Communications and Journalism, Minor in Art, Public Relations
Hinds Community College 2003 — 2004
Associate of Arts, Graphic Design
Comcast June 2015 - July 2015
Skills
Personal Assistant, Customer Service, Microsoft Office, Event Planning, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Time Management, Event Management, Apartment Management
Education
Hinds Community College 2013 — 2016
South Macon High School Academy 1995 — 1997
High School / Home Schooled Diploma, General Education Studies
Comcast University
Skagit Valley College September 2015 - Present
Hubbard Financial Svs February 2015 - June 2015
Comcast January 2014 - October 2014
American Family Insurance May 2010 - September 2012
Liberty Mutual Insurance January 2009 - May 2010
Crones and Associates April 2005 - January 2009
The Home Depot April 1999 - May 2005
Skills
Project Management, Property & Casualty..., Selling, Salesforce.com, Customer Service, CRM, B2B, Solution Selling, Social Media, Software Industry, Insurance, Microsoft Excel, Sales, Account Management, Cold Calling, Customer Satisfaction, Direct Sales, Leadership, Life Insurance, Marketing, New Business Development, Sales Management, Recruiting
Education
Skagit Valley College 2015 — 2017
CNA/LPN, Registered Nursing/Registered Nurse
Business Management and Finance, Minor in Nutrition and Fitness 2003 — 2005
BA, Business, and Fitness Nutrition
Highline College 1996 — 1998
Associate of Arts (A.A.), Psychology
Foster 1993 — 1996
diploma
Avalon Housing, Inc. August 2015 - Present
WebContour Design Services February 2002 - Present
University of Detroit Mercy March 2007 - April 2014
University of Michigan Health System June 2006 - March 2007
Comcast October 2003 - February 2004
Synygy December 2001 - January 2003
Accenture 1999 - 2001
Skills
Public Speaking, WordPress, Dreamweaver, Social Media, Web Design, Management, XHTML, Adobe Creative Suite, Content Management, CMS, Strategic Planning, Photoshop, JavaScript, Flash, Visio, Social Media Marketing, Leadership, Facebook, Microsoft Office, User Interface Design, Project Management, Requirements Gathering, Elicitation, Branding & Identity, Interactive Creative..., Landing Pages, Navigation, Responsive Web Design, Style Guides, Usability, User Experience Design, Instructional Design, Peer Support, Addiction Recovery, Motivational..., Stages of Change, Patient Advocacy, Telehealth, Mental Health Counseling, Addictive Disorders, Dual Diagnosis
Education
University of Detroit Mercy 2012 — 2017
Master Degree / Licensure, Counseling
University of Detroit Mercy 2011 — 2012
Post-graduate Certificate, Addiction Studies
Marygrove College 2005 — 2005
Certificate, Health Unit Coordinator/Ward Clerk
Hochschule Reutlingen 2007 — 2007
Certificate, International Business
Kettering University 1993 — 1999
B.S., Management: Information Systems
Comcast April 2006 - Present
Sony Electronics January 2001 - April 2006
Time Warner Cable July 1996 - December 2001
Naval Surface Warfare Center, Carderock Division, U.S.Navy July 1990 - June 1996
Skills
Troubleshooting, Help Desk Support, Technical Support, Call Centers, VoIP, Computer Hardware, Routers, Software Installation, Windows XP, Customer Satisfaction, Cisco Technologies, Software Documentation, TCP/IP, Telecommunications, Windows 7, Telephony, IP, Switches, BMC Remedy, Wireless, Web Design, Warehouse Management
Education
Southwest Florida College 1998 — 1999
Bachelor’s Degree, Computer/Information Technology Administration and Management, 3.0
Hodges University 1996 — 1998
Bachelor’s Degree, Computer Programming, Specific Applications, 3.0
Brentwood High School 1986 — 1989
High School Degree, Basic Skills and Developmental/Remedial Education
ITT Technical Institute-Indianapolis
Bachelor’s Degree, Information Systems and Cybersecurity, 3.0
Encompass Digital Media, Inc. (NBC Universal) October 2014 - Present
Encompass Digital Media, Inc. (NBC Universal) April 2014 - October 2014
Comcast August 2012 - December 2012
Clayton State University September 2010 - October 2011
Skills
Creative Writing, PowerPoint, Public Speaking, News Writing, Television Studio..., Organizational..., Audio Board, Television Directing, Teamwork, Microsoft Word, Literature, Media Production, Event Planning, Editing, Facebook, Screenwriting, Video Editing, Social Media, Blogging, Film Production, Public Relations, Adobe Creative Suite
Education
Clayton State University 2010 — 2013
Bachelor of Arts (B.A.), English (writing concentration)
Hinds Community College 2008 — 2010
Associate of Arts (A.A.), English Language and Literature
Comcast February 2014 - Present
United Recovery Systems LP March 2012 - January 2014
Skills
Leadership, Customer Service, Microsoft Word, PowerPoint, Banking, Negotiation, Sales, Call Centers, Outlook, Teamwork, Telephone Skills, Credit, Process Improvement
Education
Houston Community College 2011 — 2015
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
Comcast April 2015 - Present
PLS Financial Services April 2013 - April 2015
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Research, Team Leadership
Education
Hinds Community College 2003 — 2005
Associate of Arts (AA), Legal Assistant/Paralegal
Jackson State University
Comcast March 2009 - Present
Universe Workplace September 2014 - November 2014
Stamps & Stamps March 2002 - December 2007
Skills
Call Centers, Customer Service, Telecommunications, Customer Satisfaction, Customer Retention, Telephony, Account Management, Team Building, Wireless, Broadband, Benefits Counselor, Direct Sales, VoIP, Problem Solving
Education
Hinds Community College 2007 — 2009
Associate in Applied Science, Paralegal Studies
Healix February 2014 - Present
Healix May 2010 - April 2014
Comcast June 2004 - April 2010
McCoy, Inc. January 2000 - June 2004
Skills
Accounts Payable, Accounts Receivable, Accounting, Account Reconciliation, Financial Reporting, Microsoft Excel, Data Entry, Microsoft Office, Internal Controls, Journal Entries, Outlook, General Ledger, Analysis, Customer Service, Financial Analysis, QuickBooks, Invoicing, Project Management, Financial Statements, Finance, Microsoft Word, PowerPoint, Management, Auditing, Cash Flow
Education
University of Houston-Victoria 2014 — 2016
Master of Business Administration (M.B.A.), Accounting
University of Houston-Victoria 2011 — 2013
Bachelor of Business Administration (BBA), Accounting
Houston Community College 2008 — 2010
Associate of Arts (A.A.), Accounting
Comcast 2011 - Present
Comcast 2007 - 2011
HBW Group 2006 - 2007
Beacon Electrical Construction January 2005 - January 2006
Auer Electrical Construction & Design 2006 - 2006
Times Group Corporation 2004 - 2005
Freelance Fugitive Recovery Agent 1998 - 2004
Skills
Telecommunications, Troubleshooting, Project Planning, Cross-functional Team..., Project Management, Management, CRM, Training, Electricians, Budgets, Construction, Wireless, Team Building, Sales, Networking, Broadband, VoIP
Education
Jones NCTI (Work Force Performance Solutions) 2012 — 2013
National Certification, Master Technician Of Hybrid Fiber Coax Networks
Comcast University 2007 — 2009
Com-Tech Certificate Program Level 1-4, Telecommunications Engineering
International Brotherhood Of Electrical Workers 1998 — 2001
Electrical apprenticeship
Howard Community College 1995 — 1997
Electrical, Electronics and Communications Engineering
Mount Saint Joeseph Prep 1990 — 1992
Sheffield School Of The Recording Arts 2015 — 2016
Audio Engineering Certification
Connecting Point May 2013 - Present
Comcast October 2012 - April 2013
Telenetwork July 2010 - October 2012
Design Associates April 2007 - May 2010
Skills
Desktop Support..., Antivirus, Active Directory..., Microsoft Exchange, CCNA, Windows Operating..., Sonicwall Firewalls, VoIP (Cisco and Adtran), Troubleshooting, Help Desk Support, Windows, Networking, Technical Support, Operating Systems, Windows 7, Windows Server, Active Directory, Servers, Computer Hardware, Windows XP, Software Documentation, DNS, Microsoft Office, System Administration, Firewalls
Education
Western Governors University 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Technology, 3.0
Howard College 2007 — 2010
Associate of Arts and Sciences (AAS), Computer Science
GIS Customer Service RepresentativeEntergyFebruary 2014 - July 2014
Comcast August 2010 - February 2014
Entergy 2014 - 2014
Skills
Customer Service, Leadership, Strategic Leadership, Team Leadership, Educational Leadership, Legal Research, Legal Writing
Education
Mississippi College 2012 — 2014
Law
Hinds Community College 2010 — 2012
Paralegal
Brandywine Technology October 2014 - Present
iHire Network April 2014 - August 2014
PeopleShare February 2013 - December 2013
Tradesmen International, Inc. February 2012 - February 2013
ProSportsBlogging.com January 2009 - June 2012
Spherion Staffing September 2011 - January 2012
Muscular Dystrophy Association, Philadephia January 2011 - August 2011
LRR Construction September 2002 - April 2010
Comcast February 2008 - November 2008
CertainTeed Corporation February 2005 - February 2008
Skills
Interviews, Recruiting, Training, Human Resources, Onboarding, Temporary Placement, Marketing, Copywriting, Management, Time Management, New Hire Orientations, Talent Acquisition, Employee Benefits, Account Management, Coaching, Temporary Staffing, Technical Recruiting, Sourcing, Hiring, Advertising, Applicant Tracking..., College Recruiting, Film Production, Fundraising, Payroll, Customer Service, Event Planning, CRM, Staffing Services, Office Management, Social Networking, Social Media, Sales, Resume Writing, Employee Relations, Internet Recruiting, Creative Writing, Press Releases, Media Relations, Editing, Administration, Leadership, Marketing Communications, Event Management, Journalism, Public Relations, Talent Management, Employee Training, Screening, Copy Editing
Education
Hofstra University 1991 — 1994
B.A., Communications/Liberal Arts
Marist College 1990 — 1991
Communications
Salesianum School 1986 — 1990
Academic, College/University Preparatory and Advanced High School/Secondary Diploma Program
Immacculate heart of Mary 1977 — 1986
Premium Productions April 2003 - Present
Comcast November 2005 - November 2010
WTVA November 2000 - November 2005
Skills
Advertising, Social Media, Social Media Marketing, Public Relations, Video Production, Editing, Event Planning, Graphic Design, Online Advertising, Video, Social Networking, Public Speaking, Photography, Photoshop, Marketing Strategy, Event Management, Customer Service, Video Editing, Television, Online Marketing, Email Marketing, Team Building, Sales, Media Relations, Marketing, Illustrator, Digital Media, Marketing Communications, Facebook
Education
Hinds Community College 1994 — 1996
Associate of Arts (A.A.), English Language and Literature/Letters
Lee High School
Mississippi University for Women
Bachelor of Science (BS)
Comcast August 2009 - Present
Magnolia Audio Video September 2005 - April 2009
Magnolia Audio/Video November 2000 - September 2005
Skills
Consumer Electronics, Sales, Forecasting, Inventory Management, Product Marketing, Account Management, Product Management, Retail
Education
Highline College 1998 — 1999
AA, English, History, Liberal Arts
Comcast July 2014 - Present
Derryfield Country Club May 2010 - Present
High Point University February 2012 - November 2012
PSNH June 2012 - August 2012
PSNH May 2011 - August 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Adequate in..., Microsoft Office, Social Media, Time Management, Customer Service, Social Networking, Teamwork, Research
Education
High Point University 2009 — 2013
Bachelor's degree, International Business
Comcast February 2014 - Present
Legend Natural Gas LLC August 2009 - September 2011
YMCA 2009 - 2009
Skills
Drilling, WellView, BOLO, Gas, Product Management, Petroleum, Onshore, Petroleum Engineering, Microsoft Excel, Talent Management, Upstream, Oil/Gas, Access, Natural Gas, Project Management, Oil & Gas Industry, Energy, Microsoft Office, Energy Industry, Oilfield, Pipelines, Completion, Supervisory Skills, Networking, Pressure, Offshore Drilling, Contract Negotiation
Education
Houston Community College
Business Administration and Management, General
Comcast September 1982 - Present
Skills
Broadband, DOCSIS, VoIP, Optical Fiber, VOD, Telephony, Fiber Optics, Telecommunications
Education
Holyoke Community College 1980 — 1982
A.S., Criminal Justice, Law Enforcement
IBM July 2015 - Present
Intercom Federal Systems Corporation June 2015 - July 2015
Moss Cape, LLC February 2015 - June 2015
Amazon Web Services September 2014 - January 2015
Comcast September 2013 - September 2014
Acuity, Inc. January 2013 - August 2013
REI Systems July 2012 - January 2013
SiloSmashers March 2008 - July 2012
AOL April 2005 - March 2008
AOL February 2003 - April 2005
Skills
Requirements Analysis, Integration, Analytics, PMO, Project Management, Program Management, Data Analysis, Business Intelligence, Business Analysis, SDLC, Strategy, System Architecture, IT Service Management, MS Project, Management, ITIL, Service Desk, Cloud Computing, Agile Methodologies, Analysis, Technical Management, Federal Government, Spotfire, OpenStack, Cloud Computing IaaS, Security Clearance, Software Development
Education
The George Washington University 1990 — 2005
Bachelor of Science Program, Operations Research
Howard Community College 1985 — 1989
Associate's degree, General Studies
Comcast November 2011 - Present
Comcast August 2007 - October 2011
Comcast January 2004 - July 2007
Bookspan Inc August 2002 - December 2003
Publishers Clearing House September 1999 - May 2002
Education
Hofstra University 1997 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
Hofstra University 1992 — 1996
Bachelor of Business Administration (BBA), Finance, General
Vander-Bend Manufacturing November 2008 - Present
Intero Real Estate Services April 2001 - November 2008
Comcast 2007 - 2008
Silicon Valley Association of REALTORS® 2005 - 2008
Coldwell Banker 2001 - 2003
Vander-Bend manufacturing June 1995 - April 2001
Skills
Negotiation, Manufacturing, Sales Management, Small Business, Manufacturing..., Lean Manufacturing, Design for Manufacturing, Green, Metal Fabrication, Sheet Metal, Skydiving, Kicking Ass, Taking Names, Cooking, Camping, Customer Service, World Class Customer..., Commitment to Customer..., Customer-focused Service, Computer Building, Digital Photography, Shooting Sports, Firearms, Guns, Entrepreneurship
Education
Portland State University 1996 — 1997
Hobart and William Smith Colleges 1995 — 1996
The Henry M. Jackson Foundation for the Advancement of Military Medicine August 2011 - Present
Henry M Jackson Foundation June 2008 - August 2011
comcast June 2001 - June 2008
Skills
Project Management, Telecommunications, Data Analysis, Program Management, Microsoft Office, Windows, Troubleshooting, Process Improvement, SQL, Microsoft Excel, TCP/IP, Team Leadership, Databases, HTML, Analysis, VMware, Strategic Planning, Management, Research, Training, Security, Technical Writing, Customer Service
Education
Howard Community College 2010 — 2018
P.G community college 2002 — 2002
Comcast January 2005 - Present
Fleet Credit Card Services 1995 - 2004
Skills
Team Building, Process Improvement, Call Center, Telephony, Direct Sales, Customer Retention, Account Management, Salesforce.com, Sales Management, Solution Selling, Cold Calling, Sales Operations, CRM, Call Centers, Sales Process, Sales, New Business Development, Telecommunications, Lead Generation, Team Leadership, Customer Service, Customer Satisfaction, VoIP, Sales Presentations, Managed Services, Cross-functional Team..., Selling, B2B, Vendor Management, Strategic Partnerships, Leadership, Management, Marketing, Coaching, Strategic Planning, Wireless, Strategy, Networking, Business Development, Customer Experience, Training, Employee Training, Employee Engagement
Education
Hofstra University 1977 — 2000
bba, Business Administration and Management, General
Hofstra University 1977 — 1980
Comcast January 2015 - Present
Comcast December 2010 - January 2015
American Appraisal Associates May 2009 - December 2010
American Appraisal Associates 2004 - 2008
American Appraisal Associates 2002 - 2004
Skills
Valuation, Real Estate, Insurance, Due Diligence, Financial Analysis, Appraisals, Finance, Financial Reporting, M&A experience, Corporate Finance, Risk Management, Investment Properties, Mergers, Asset Managment, Market Research, Analysis, Commercial Real Estate
Education
High Point University 1998 — 2002
BS, International Business, French
Southeastern Pennsylvania Society for Human Resource Management (SEPA SHRM) April 2014 - Present
BJ's Wholesale Club June 2011 - Present
Comcast July 2007 - May 2011
Citigroup July 2005 - August 2007
Lightship Telecom (One Communications) July 2002 - July 2005
American Staffing Resources 1999 - 2002
Skills
Performance Management, Recruiting, Onboarding, Employee Relations, College Recruiting, Talent Acquisition, Succession Planning, Talent Management, Applicant Tracking..., Workforce Planning, HRIS, Trusted Business Partner, Change Management, Union Avoidance, Internal Investigations, Strategic Planning, SHRM, Lominger Leadership..., Compensation & Benefit, Workers Compensation, Compliance, Payroll, Benefits Administration, Employer Branding, Employment Law, Labor Relations, Employee Benefits, Internet Recruiting, Interviews, Leadership Development, Hiring, Legal Compliance, HR Consulting, New Hire Orientations, Employee Engagement, FMLA, Performance Appraisal, Personnel Management, HR Policies, Temporary Placement, Human Resources, PeopleSoft, Conflict Resolution, ADP Payroll, Organizational..., Employee Training, Organizational..., Deferred Compensation, Supervision, Coaching
Education
Holy Family University
BA, Psychology for Business
University of Phoenix
MBA
Advantage BJJ January 2015 - Present
MD EMR Systems November 2007 - Present
Kryptiq Corporation January 2010 - May 2014
MRC March 2007 - November 2007
Comcast February 2005 - March 2007
Medical Research Consultants 2006 - 2007
Pennzoil May 2002 - March 2004
Halliburton November 1999 - June 2002
Skills
EHR, EMR, Healthcare Information..., Software Development, Process Improvement, HL7, Business Analysis
Education
Houston Community College 2012 — 2013
Health IT
MTI 1997 — 1999
associates, Computer Science
Houston Community College
PenguinData September 2009 - Present
FTSUSA/Unitek Global Services November 2008 - September 2009
Time Warner Cable August 2005 - November 2008
GFC 2005 - 2005
New Age Cable 2003 - 2005
ATT Broadband January 1991 - December 2002
Comcast January 1991 - December 2002
Continental Cablevision 1991 - 1995
Skills
Team Building, Call Center, Broadband, VoIP, Security, Telecommunications, Process Improvement, Customer Retention, Telephony, Training, Wireless, Team Leadership, Call Centers, Business Development, Direct Sales, Sales Management, Optical Fiber, Fiber Optics, Income Statement, Sales, Vendor Management, Leadership, Program Management, Management, Operations Management, Project Management, Strategic Planning, Cabling, Cross-functional Team...
Education
Holyoke Community College 1990 — 1991
Cardtronics May 2012 - Present
Comcast June 2010 - May 2012
Sprint Nextel November 1999 - October 2008
Skills
Process Improvement, Customer Satisfaction, Business Process, Sales, Customer Retention, Customer Service, Continuous Improvement, Invoicing, Technical Support, Telecommunications, Call Centers, Wireless, Portfolio Management, Vendor Management, Billing Systems, Management, VoIP, Business Analysis
Education
Houston Community College 2010 — 2010
Certificate, SAP
MTS Transportation MIS SupervisorComcast1996 - 2004
Comcast 1996 - 2004
Education
Hope College 1970 — 1976
B.A., History
Comcast June 2007 - Present
Comcast ASC 2007 - Present
Advanced Solutions Center 2007 - Present
Comcast Cable 2007 - Present
Skytel January 1994 - June 2007
MESC May 1987 - December 1993
Skills
Call Center, Workforce Management, Avaya, Broadband, Vendor Management, Call Centers, VoIP, Troubleshooting, Cross-functional Team..., Technical Support, Team Leadership, Customer Service, IVR, Telecommunications, Telephony, Wireless, Customer Satisfaction, Team Building, Process Improvement, Account Management, System Deployment
Education
University of Southern Mississippi 1989 — 1991
BS, Business/Marketing
Hinds Community College 1987 — 1989
General Studies, Business
Comcast January 2011 - Present
Comcast July 2007 - May 2011
Comcast 1998 - 2007
Comcast 1995 - 1998
Comcast 1993 - 1995
Education
Houghton College 1976 — 1980
BS
Hello World Communications March 2011 - Present
IBM/United States Tennis Association August 2009 - September 2009
Worldwide Inc September 2008 - October 2008
Wavexpress Inc/NBC (2009 Summer Olympics) August 2008 - August 2008
National Basketball Association November 2007 - June 2008
TalkPoint Communications May 2007 - August 2007
Comcast May 2006 - August 2006
Education
Hofstra University 2003 — 2007
BA, Broadcast Journalism
Hofstra University, New York
Bachelor of Arts, Broadcast Journalism
Comcast 2006 - Present
Association of Certified Fraud Examiners (ACFE) 2003 - Present
Training Certifications 1985 - Present
Citizens Bank 2001 - 2006
Clandestine Services 1993 - 1997
Royal Barbados Police Force 1985 - 1993
Education
Holyoke Community College
Criminal Justice
Family Health Care Clinic, Inc. July 2015 - Present
Daily Equipment Company October 2014 - July 2015
The Nature Conservancy April 2014 - October 2014
Comcast August 2007 - April 2014
Comcast Cable 2008 - 2011
Comcast August 2007 - June 2008
Skills
Deferred Compensation, Employee Relations, Onboarding, Human Resources, Organizational..., Recruiting, HR Policies, Program Management, Employee Benefits, Leadership Development, Policy, Training, Leadership, Benefits Administration, HRIS, New Hire Orientations, Talent Management, Performance Management, Talent Acquisition, Personnel Management, Succession Planning, Team Building, Customer Service, Payroll, Coaching, Public Speaking, Management
Education
Walden University 2010 — 2014
Bachelor's Degree, Business Administration/Human Resources Management
Hinds Community College 2004 — 2006
Associate of Arts (A.A.), General Studies
Obesity Awareness Support and Information Services February 2012 - Present
Southwest Florida College January 2013 - August 2013
Comcast June 2008 - March 2012
Skills
Customer Service, Nonprofits, Healthcare, Training, Marketing, Strategic Planning, Public Speaking, Leadership, Customer Satisfaction, Event Planning, Fundraising, Social Networking, Coaching, Troubleshooting, Sales Management, Program Management, Management, Healthcare Management, Project Management, Problem Solving, Research, Team Building, Career Counseling, Telecommunications, Photoshop, Call Centers, Hospitals, Teaching, Clinical Research, Sales, Time Management, Social Media, Call Center, Billing Systems, Social Media Marketing, Marketing Strategy, Microsoft Word, Microsoft Excel, PowerPoint, Team Leadership, Invoicing, Nutrition, Community Outreach, Budgets, Entrepreneurship, Microsoft Office, Organizational..., Volunteer Management, Recruiting, Event Management
Education
Pellissippi State Community College 2015 — 2017
Associate’s Degree, Psychology
Hodges University 2014 — 2016
Business, Non-Profit/Public/Organizational Management
Southwest Florida College 2012 — 2016
Bachelor's degree, Health/Health Care Administration/Management, 3.5
Comcast October 2007 - Present
NCH Healthcare System 1993 - 2005
Skills
Customer Service, Customer Satisfaction, Social Networking, Training, Team Building, Call Centers, Management, Event Management, Leadership, Sales, Healthcare, Public Speaking, Customer Retention, Marketing, Team Leadership, Marketing Research, Escalation, Advertising, Hospitals, Program Management, Strategic Planning, Healthcare Management, Nonprofits, Cable Modems, Health Education, Coordinating Events, Research, Office Administration, Microsoft Office, Microsoft Word, Educational Leadership, Social Media, Education Management, PowerPoint, Healthcare Information..., Event Planning, Account Management, team, Team Management, Project Management, Product Development, educational, Health E, Coordinating Programs, Team Le, Public, Program M, Non, Pub, Event M
Education
Hodges University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, Cum Laude
Comcast February 2014 - October 2014
Comcast January 2013 - February 2014
Comcast April 2007 - January 2013
Comcast October 2006 - April 2007
Altig - American Income Life Insurance Company March 2005 - June 2006
Norfolk Southern Company January 2004 - May 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Benthic, Oracle SQL, SQL, Microsoft Publisher, Analysis, Access, Data Analysis, Training Delivery, Visio, Call Centers, Databases, Time Management, Vendor Management, Process Improvement, Customer Satisfaction, Analytics, Management
Education
Omnitech Institute 1998 — 1999
Certification, Microsoft Certified Professional Windows 2000
Herzing University-Atlanta 1996 — 1998
Associate's degree, Information Systems
Apple at Home Advisor September 2012 - Present
LEE MEMORIAL HOSPITAL 2011 - 2012
Comcast 2010 - 2011
Collier sheriff's office January 2001 - September 2009
Skills
Cabling, Troubleshooting, Routers, Customer Service, Telephony, Corporate Communications, Community Relations, Microsoft Office, Creative Problem Solving, Problem Analysis, Collaborative Problem..., Achieving Results, Achieving Targets
Education
Hodges University 2001 — 2003
BACHELORS, SCIENCEBUSINESS MANAGEMENT
Hodges University 2001 — 2003
BACHELORS, SCIENCE BUSINESS MANAGEMENT
Hodges University 2001 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General/ Marketing
Comcast February 2008 - December 2008
Education
Hinds Community College 2001 — 2003
Associate, Accounting
Comcast August 2008 - Present
Comcast Cable August 2008 - Present
Skills
Telecommunications, VoIP, Broadband, IP, Call Center, Telephony, Computer Network..., T1, Call Centers, Ethernet
Education
Belhaven University 2005 — 2012
Bachelor's degree, Healthcare Administration
Holmes Community College 2003 — 2005
Associate's degree, Computer and Information Sciences and Support Services
Comcast April 2012 - Present
Comcast Cable January 2003 - April 2012
Skills
Cross-functional Team..., Telecommunications, Broadband, Call Center, Avaya, Vendor Management, Telephony, Call Centers, Workforce Management, Customer Experience, VoIP, Customer Retention, Operations Management, IVR, IP, Microsoft Word, Troubleshooting, Customer Satisfaction, Process Improvement, Wireless, Project Management, Cisco Technologies, Customer Service, Call Center Development
Education
Hofstra University 1985 — 1989
BA, Mathematics
Philips December 2012 - Present
Comcast January 2011 - Present
Comcast Cable August 2011 - December 2012
Comcast January 2010 - January 2011
Comcast January 2009 - January 2010
Whirlpool January 2007 - January 2008
Whirlpool January 2006 - January 2007
Whirlpool January 2005 - January 2006
Whirlpool January 2004 - January 2005
Whirlpool January 2002 - January 2004
Skills
Analysis, Process Improvement, Strategy, Vendor Management, Forecasting, Microsoft SQL Server, Integration, Change Management, Team Leadership, Training, Management, Customer Service, Customer Satisfaction, Troubleshooting, SAP, Project Management, Leadership, Workforce Management, Call Center, Call Centers, Six Sigma, Cross-functional Team..., Team Building, Access, Product Marketing, Analytics, Sales, Customer Experience, Marketing, Budgets, Sales Management, Negotiation, Coaching
Education
Tennessee Wesleyan College 1991 — 1993
Bachelor of Arts
Hiwassee College 1989 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Comcast January 2007 - Present
Time Warner Cable January 2005 - December 2006
Hewlett-Packard (contractor) 2002 - 2004
Skills
Escalation, Call Center, Troubleshooting, Remedy, Hardware Support, Customer Satisfaction, Customer Service, Provisioning, Network Operations, TCP/IP, VoIP, Computer Hardware, Telecommunications, Avaya, Wireless, Routers, Servers, VPN, Software Installation, Ethernet, Call Centers, Telephony, Network Administration, Technical Support, Training, Visio, Computer Network..., BMC Remedy, Avaya Technologies
Education
Houston Community College
Associates, Arts
Comcast July 2013 - Present
University of Pennsylvania August 2012 - May 2013
Yelp.com May 2012 - August 2012
Database Group, Hong Kong Baptist University June 2010 - June 2011
MICROSOFT RESEARCH ASIA June 2009 - August 2009
Skills
Machine Learning, Computer Vision, Data Analysis, Software Development, Databases, Data Mining, Programming, Algorithms, Java
Education
University of Pennsylvania 2011 — 2013
Master of Science in Engineering, Robotics, 3.86
Hong Kong Baptist University 2007 — 2011
Bachelor of Science (Hons) (First Class), Computer Science, 3.52
Comcast May 2014 - Present
ADT August 2012 - Present
Hoops, Health and Fatherhood January 2011 - Present
Clear 2013 - 2014
Slomins Alarm and Oil Company September 2010 - June 2012
Skills
Direct Sales, Network Security, Social Networking, Event Management, Team Building, Account Management, Strategic Planning, Security
Education
Herzing University-Atlanta
Computer Networking & Security
LMA February 2013 - Present
Comcast 1999 - 2001
Board of Pensions of the Presbyterian Church January 1997 - December 1998
BDO Seidman, LLP January 1994 - December 1996
Simonson, Lipschutz & Fogel P.C. January 1992 - December 1993
Monetary Management Corporation July 1990 - October 1991
Skills
Auditing, Accounting, Finance, Strategic Planning, Customer Service, General Ledger
Education
Holy Family College 1986 — 1990
B.A., Accounting
Comcast January 2003 - Present
Education
Eastern Senior High
n/a
High Point University
BKaye Realty January 2014 - Present
BKaye Realty 2014 - 2014
Ruby Tuesday April 2012 - July 2013
Comcast November 2010 - May 2012
Outback Steak house May 2008 - February 2011
YMCA June 2006 - August 2010
Skills
PowerPoint, Team Leadership, Microsoft Excel, Microsoft Word, Time Management, Customer Service, Customer Satisfaction, Microsoft Office, Troubleshooting
Education
Holyoke Community College 2009 — 2011
animal science/ liberal arts
Westfield High school 2005 — 2009
Comcast October 2009 - Present
Education
Hinds Community College 2008 — 2009
Pisgah High
University of Mississippi Medical Center May 2012 - Present
ThyssenKrupp Elevator June 2011 - May 2012
Universal Healthcare Solutions September 2010 - June 2011
Comcast June 2009 - September 2010
Skills
Computer Hardware, Office Administration, General Administration, Software Training, Medical Terminology, Medical Billing, Customer Relations, Customer Service, Call Center, Cold Calling, Call Routing, Dispatching, Typing, Filing, Accounts Payable, Accounts Receivable, Credit Card Processing, Collections, Data Entry, Customer Data...
Education
Hinds Community College 2008 — 2010
Currently Enrolled, Business Administration and Management, General
Madison Central High School 2000 — 2004
AT&T April 2014 - Present
GoDISH.com September 2013 - March 2014
Comcast March 2012 - September 2013
Harvard Coil Processing February 2011 - January 2012
United States Marine Corps November 2003 - December 2010
Education
Houston Community College 2013 — 2017
Computer Information Systems
Garfield Heights High School 1999 — 2003
Diploma
Sumter County Tax Collector July 2013 - Present
Comcast Cable September 2008 - May 2010
Comcast September 2008 - May 2010
Citizens First Bank July 2007 - March 2008
Citizens First Bank July 2007 - March 2008
Wells Fargo Home Mortgage October 1999 - January 2007
Skills
X-ray, Radiology, Musculoskeletal, Reliable, Customer Service, Customer Experience, Patient Satisfaction, patient transporting..., exceptional patient..., experience with..., Management
Education
Herzing University-Winter Park 2011 — 2012
Associate's degree, Radiologic Technology/Science - Radiographer
United States Postal Service July 2012 - Present
Comcast June 2012 - Present
MDHS 1999 - 2012
Central Parking System January 2001 - June 2004
Skills
Government, Microsoft Office, Strategic Planning, Research, Public Relations, Policy, Customer Service, Social Media, Policy Analysis, Microsoft Excel, Project Management, Public Speaking, Analysis, Access, Training, Outlook
Education
Jackson State University 2010 — 2012
Hinds Community College 2006 — 2008
Comcast March 2012 - Present
McDonald's Corporation April 2009 - March 2012
KFC April 2004 - July 2008
Skills
Telecommunications, Broadband, Call Center, Telephony, Ethernet, Troubleshooting, DOCSIS, Metro Ethernet, Cisco Technologies, Computer Network...
Education
Holmes Community College 2013 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Hinds Community College 2006 — 2010
Comcast December 2002 - Present
Non Profit March 2008 - August 2012
Skills
Telecommunications, Solution Selling, Account Management, Direct Sales, VoIP, Managed Services, Wireless, Call Centers, Sales Management, Customer Retention, Customer Experience
Education
Houston Community College
Associate of Arts (A.A.)
University of Phoenix
Bachelor's degree, Web/Multimedia Management and Webmaster
Progressive Insurance September 2014 - Present
Home Care Services Group May 2014 - Present
Lowe's Companies, Inc. April 2013 - April 2014
Comcast 2007 - 2012
Skills
Call Centers, Telephony, VoIP, Broadband, Telecommunications, Customer Experience, Customer Retention, Customer Satisfaction, Technical Support, Workforce Management, Avaya, Contact Centers, Vendor Management, Troubleshooting, Training
Education
Hinds Community College 2005 — 2006
Nursing, 3.0
Hinds Community College 1996 — 1997
Forestry, 2.9
Comcast September 2010 - March 2013
Stringa Keystone Construction LLC June 2002 - November 2012
Borough of Donora, PA January 2001 - September 2011
Moons Inn LLC January 2008 - June 2009
Luigino's Pizza LLC January 2004 - July 2007
Skills
Account Management
Education
Hinds Community College 2012 — 2013
Associate's degree, Accounting
Indiana University of Pennsylvania 2001 — 2001
Act 120, Police Certification
Ricoh Americas Corporation January 2013 - Present
Ricoh USA 2013 - Present
Hampden Zimmerman November 2012 - January 2013
Comcast February 2007 - March 2010
Skills
Customer Service
Education
Holyoke Community College 2012 — 2013
Associate of Science (AS), Business Administration and Management, General
allstate 2012 - Present
Comcast January 2005 - April 2010
Skills
Customer Service, Conflict Resolution
Education
1st CHOICE CERTIFICATION 2013 — 2014
Insurance Adjusters License, Insurance Adjuster claims
Houston Community College 2002 — 2003
Zachary high School 1984 — 1988
General studies
Comcast September 2014 - Present
Healthy Start Coalition Southwest Fl September 2013 - January 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Outlook, Time Management, Social Networking, Training, Sales
Education
Hodges University 2010 — 2013
Associate's degree in Science, Multi-/Interdisciplinary Studies, General
CenturyLink February 2009 - Present
Comcast March 2008 - February 2011
The Coca-Cola Company 2001 - 2008
Education
Southwest Florida College 2007 — 2009
Hodges University 2003 — 2007
Comcast September 2013 - Present
Clearwire March 2013 - August 2013
Education
Highline Community College 2012 — 2014
Associate of Arts (AA)
Comcast February 2014 - Present
Proven Management, LLC 2011 - 2013
Banana Republic November 2006 - February 2011
Education
Howard University 2008 — 2010
Sport Management
St. Mary's College of Maryland 2002 — 2006
Bachelor of Arts (BA), Sociology and Anthropology
Independent IT Consultant/Contractor January 2015 - Present
Comcast May 2015 - August 2015
Fry's Electronics September 2014 - January 2015
Houston Baptist University September 2012 - May 2014
Cavender's September 2012 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Leadership
Education
ITT Technical Institute-Webster 2014 — 2017
Bachelor of Applied Science (BASc), Information Technology
Houston Baptist University 2012 — 2014
Christian Studies
Comcast 2007 - Present
Education
Hodges University
Walmart Distribution Center February 2014 - April 2014
Comcast March 2010 - November 2013
Office Depot Distribution January 2010 - March 2010
UPS December 2009 - January 2010
KCS Concepts September 2009 - November 2009
The Houston TaeKwonDo Martial Art Academy January 2006 - September 2009
Walgreens January 2002 - January 2006
Education
Houston Community College 2014 — 2015
Associate's Degree, Film/Cinema/Video Studies, 3.5
University of Houston-Downtown 2002 — 2006
Business Administration and Management, General, 3.5
MacArthur High school 1999 — 2002
High School, Business/Commerce, General, 3.5