Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Comcast August 2014 - Present
University of Texas WIC Program July 2003 - January 2006
Skills
Accounting, Budgets, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, ACSR, Oracle, Access, Invoicing, SAP, Teamwork, Analysis, Windows, Software Documentation, Management, Training, Financial Analysis, Telecommunications, Team Building, Telephony
Education
Lone Star College System
International Business
Lone Star College System
Associate's Degree, Business Administration and Management, General
US Railroad Retirement Board September 2012 - Present
US Railroad Retirement Board September 2012 - Present
Vanguard Westlake Hospital June 2012 - Present
Comcast January 2012 - Present
Tukaiz June 2011 - December 2011
Crystal Rock Water, LLCWaterbury, CT April 2010 - February 2011
The Home Depot May 2005 - August 2006
Skills
Call Center, Customer Service, Data Entry, Spanish, Clinical, Medical Terminology, Administrative Support, Phone Etiquette, Answering Phones, Troubleshooting, Internet, Telephone Skills, Microsoft Excel, Filing, Administrative...
Education
Harold Washington College 2014 — 2016
Associate of Science (A.S.), Biology, General
Harold Washington College 2014 — 2016
Associate of Science (A.S.), Biology, General
Loyola University of Chicago 2013 — 2015
Pre-Medicine/Pre-Medical Studies
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Health/Health Care Administration/Management, 3.13
Lincoln College of Technology-Melrose Park 2006 — 2007
Medical/Clinical Assistant, 3.9
Proviso East High School 2001 — 2006
High School Diploma
Comcast March 2013 - Present
Concorde Communications 2007 - 2011
Los Angeles Southwest College May 2004 - June 2007
Ticketmaster Entertainment January 1996 - October 2002
Skills
Problem Solving, Analytical Skills, Excellent customer..., Microsoft Excel, Operational Excellence, Microsoft Office, Employee Relations, Employee Training, Self-starter, Motivation, Accounts Payable, Accounts Receivable, Schedules, Customer Service, Troubleshooting, Time Management, Recruiting, Sales, Training, Program Management, Performance Management, Customer Satisfaction, Call Centers, Business Development, Development Of Employees, Supervising, Management, Public Speaking, Team Building
Education
Los Angeles Southwest College 2004 — 2007
Associate of Arts (AA), Interdisciplinary Studies
United Education Institute-Los Angeles Campus 1995 — 1996
Certificate of Completion, Computer Systems Networking and Telecommunications
Pacific Gas and Electric Company November 2013 - Present
Comcast October 2005 - November 2012
Ambrose Recreation and Park,, September 2003 - May 2005
Skills
Call Center, Customer Satisfaction, Customer Retention, Telecommunications, Account Management, Cold Calling, Telephony, Direct Sales, Sales, VoIP, Salesforce.com, Customer Experience, Sales Operations, Managed Services, Customer Service, Call Centers
Education
Los Medanos College 2001 — 2005
Associate of Arts (AA), Business Administration and Management, General
Pittsburg Senior High 1994 — 1998
High School Diploma, General Studies
Office Depot July 2015 - Present
Office Depot April 2014 - Present
Liberty Medical September 2013 - April 2014
Destiny Chiropractic and Wellness May 2013 - September 2013
Comcast September 2010 - September 2013
Comcast July 2008 - September 2010
Comcast Cable July 2006 - July 2008
Adelphia March 2004 - January 2006
Adelphia April 2002 - September 2003
Adelphia February 2001 - April 2002
Skills
Call Center, Workforce Management, Telecommunications, Process Improvement, Communication, Analytical Skills, Customer Service, Problem Solving, Ad Hoc Reporting, Microsoft Excel, Microsoft Office, Microsoft SQL Server, Avaya, IEX Total View, Call Centers, Forecasting, Customer Experience, Broadband, Process Scheduler, Account Management, Technical Support, Sales, Customer Satisfaction, Human Resources, Management, Analysis, Training, Troubleshooting
Education
Keiser University West Palm Beach 2011 — 2013
Associate of Arts (A.A.), Health Services Administration, 4.0
Liberty University 1998 — 1999
General, Elementary Education
Keller Williams Preferred Realty August 2013 - Present
Comcast 2012 - Present
Lycorp Services, LLC September 2012 - Present
3-Net Solutions Business Development and Marketing 2014 - Present
Stafford Storm 2013 - Present
More Option Real Estate 2011 - 2011
Skills
God, Jesus Christ, Leadership, People Skills, Teaching, Coaching, Education, Higher Education, Communication, Advocacy, Customer Satisfaction, Sales, Direct Sales, Cold Calling, Real Estate Transactions, Notary Public, Women Owned Business, Bilingual, Marketing, Organic Products, Connecting People, Business Development, Selling, Customer Retention, Call Centers
Education
Longwood University 2005 — 2007
Mathematics, English and Spanish
BOLD
Weichert Real Estate Schools
Pre licensing- Real Estate
The Buzzell Company January 2015 - May 2015
Comcast June 2014 - December 2014
American Cancer Society January 2014 - May 2014
Comcast June 2013 - August 2013
Cabot Oil & Gas July 2012 - August 2012
Skills
Public Relations, Event Planning, Spanish-speaking, Ap Style, Visual Communication, InDesign, Dreamweaver, Photoshop, Microsoft Office, Spanish Literature, Detailed Organization, Initiator, Pitching Ideas, Social Networking, Time Management, Photography, Leadership, AP Style, Social Media, Facebook, PowerPoint, Press Releases, Public Speaking, Microsoft Word, Marketing, Editing, Event Management, Microsoft Excel, Social Media Marketing, Corporate Communications, Publicity, Customer Service, Crisis Communications, Twitter, Media Relations
Education
Louisiana State University 2010 — 2014
Bachelor of Arts in Mass Communication, Public Relations and a minor in Spanish
Roseville City School District October 2008 - Present
Comcast September 2003 - May 2007
EarthLink January 2000 - May 2003
Idexx Veterianary Labs October 1994 - April 1999
California Veterianary Diagnostics May 1989 - September 1994
Skills
Public Speaking, Research, Event Planning, Event Management, Student Affairs, Social Networking, Teamwork, Training, Facebook, Student Development, Program Development, Management, Microsoft Office, Leadership Development, Staff Development
Education
Liberty University 1980 — 1981
N/A, Counseling Psychology
Sweet Water High School 1977 — 1980
graduate, General
TEKsystems January 2014 - Present
VTech July 2009 - March 2012
Comcast September 2003 - July 2009
Alcatel-Lucent September 1997 - March 2003
United States Air Force April 1995 - April 1997
Skills
Service Delivery..., Customer Service..., Outsourcing, Operations Management, Manage Client..., Call Centers, Strategic Policy..., Project Management, Service Delivery, Business Process..., Cost Reduction..., Problem Solving, Business Process..., Interdepartmental..., Department Budgeting, Procedure Development, Administrative Functions, Product Support, Computer Network..., Customer Support, Transmission, Telecommunications, Wireless, RF, Switches, Troubleshooting, TCP/IP, LAN-WAN, Internet, Telephony, Wireless Networking, Calibration, Google Analytics, Technical Support, Vendor Management, Customer Satisfaction, Training, Management
Education
Linfield College 2006 — 2015
Bachelor of Science (B.S.), Management, 3.5
Gladstone High School 1990 — 1994
DH Pace Company, Inc. June 2014 - Present
ThyssenKrupp Access January 2013 - June 2014
ThyssenKrupp Access January 2011 - January 2013
Express Employment Professionals May 2010 - May 2011
Comcast January 2003 - March 2010
Comcast Cable January 2002 - March 2010
Comcast December 1997 - January 2002
PHYSICIAN REFERENCE LABORATORY June 1996 - December 1997
Skills
Customer Service, Customer Satisfaction, Account Management, Sales, Advertising, Team Building, Team Leadership, Outlook, Budgets, Marketing Communications, Project Management, Marketing, Social Media, Marketing Strategy, Microsoft Office, Sales Management, Call Center, Benefits Administration, Microsoft Excel, Event Planning, New Business Development, Management, Call Centers, Leadership, Marketing Management, Coaching, Negotiation, Product Development, CRM, Time Management, Strategic Planning, Competitive Analysis, Analysis, Training, Sales Operations, B2B, Cross-functional Team..., Forecasting, Social Media Marketing, Social Networking
Education
University of Missouri-Kansas City 1982 — 1984
B.A, Communication Studies
Longview Community College 1980 — 1981
Associates of Arts, general studies
Comcast November 2013 - Present
BBVA Compass January 2006 - September 2013
Villa Hope International Adoption Agency February 2003 - December 2005
Skills
Banking, Microsoft Office, Customer Service, Outlook, Project Management, Team Building, Microsoft Excel, Visio, PowerPoint, Credit, Microsoft Word, Retail Banking, Process Improvement, Talent Management, Analysis, Training, Consumer Lending, Human Resources, Commercial Lending, Small Business Lending, Recruiting
Education
Liberty University 2013 — 2016
Bachelor's degree, Project Management
Virginia College 1995 — 1997
Associates, Paralegal, 3.8
Comcast May 2008 - Present
AT&T November 2002 - June 2007
Skills
Account Management, Customer Retention, Cold Calling, Direct Sales, Sales, Salesforce.com, Sales Process
Education
Lincoln Land Community College
Business Administration and Management, General
PGE August 2014 - Present
Comcast August 2005 - August 2014
Skills
Management, Security
Education
Los Medanos College
Comcast March 2015 - Present
IBM April 2013 - March 2014
Kenexa Technologies February 2002 - March 2013
Skills
Talent Management, Change Management, Vendor Management, Program Management, Management, Strategy, CRM, Management Consulting, Performance Management, Business Development, Business Strategy, Leadership, Start-ups, Business Process..., Outsourcing, Cross-functional Team..., Strategic Planning, Analysis, Team Building, Project Planning, Human Resources, SDLC, SaaS, Project Management, Agile Methodologies, Training, Software Development
Education
Wayne State University 1988 — 1990
Graduate Coursework, Physics and Business Administration
Lincoln University 1984 — 1988
Bachelor of Science (B.S.), Physics
Goodwill-Easter Seals Minnesota April 2015 - Present
YWCA of St. Paul January 2011 - Present
YWCA of St. Paul January 2011 - March 2015
Comcast February 2008 - January 2010
Account Executive January 2008 - January 2010
St. Paul Urban League December 1999 - July 2003
St. Paul Urban League 1999 - 2003
Skills
Customer Service, Microsoft Office, Strategic Planning, Negotiation, Marketing Strategy, Sales Management, Merchandising, New Business Development, Retail, Marketing, Textiles, Apparel, Fashion, Embroidery, Product Development, Photoshop, Cotton, Fashion Design, Weaving, Textile Design, Team Building, Nonprofits, Public Speaking, Training, Community Outreach, Program Development, Leadership, Event Planning, Outlook, Time Management, Coaching, Volunteer Management, Microsoft Word, Fundraising, PowerPoint, Program Management, Leadership Development, Customer Satisfaction, Sales, Policy, Microsoft Excel, Teaching, Project Management, Research, Staff Development, Team Leadership, Problem Solving, Workshop Facilitation, Recruiting, Troubleshooting
Education
Four Cornerstones Training 2014 — 2016
Financial Stability Trainor, Finance, General, Certificatin
Lincoln University (MO) 1982 — 1986
Business Administration and Management, General
Comcast May 2013 - Present
Star Gaming November 2011 - September 2013
Skills
HTML, Microsoft Office, WordPress, cPanel, Social Media, Software Documentation, Project Management, Java, Microsoft Excel, Customer Service, Linux, Windows
Education
Central Christian Academy 2000 — 2002
Lone Star College System
SCM Digital May 2015 - Present
Comcast October 2013 - Present
CompuCom March 2013 - October 2013
MetaSource September 2010 - December 2010
NFL Films February 2009 - March 2009
City of New York Parks and Recreation June 2008 - August 2008
Skills
Photoshop, Operating Systems, Dreamweaver, Microsoft Office, Illustrator, Web Design, Troubleshooting, A+ Certified..., Windows 7, Maya, Information Technology, After Effects, Certified Information..., PC, HTML, Image Editing, Graphic Design, JavaScript, jQuery
Education
Long Island University, Brooklyn Campus 2009 — 2011
MA, Media Arts
Penn State University 2003 — 2008
BA, New Media
Nicor Gas April 2014 - Present
Cintas February 2014 - April 2014
Comcast October 2013 - January 2014
Plexus Corp. June 2013 - October 2013
Arlington International April 2008 - May 2013
NEMF August 2007 - January 2008
Chili's June 2006 - January 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Electronics, Electricity, Firearms, Fire Safety, Fire Alarm, Fire Suppression Systems, CCTV, Cabling, Telecommunications, Computers, Burglar Alarm, Home Audio
Education
Lincoln College of Technology-Melrose Park 2012 — 2013
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Prospect High School 2000 — 2004
High School Diploma, General Studies
Comcast December 2014 - Present
Best Buy October 2013 - May 2014
All Seasons Storage Center 2012 - 2013
Skills
Wireless Networking, Microsoft Office, Computers, Microsoft Operating..., Software Troubleshooting, Troubleshooting, Computer Hardware, Software Installation, Mobile Devices, Tablets, iOS, Windows, Network Troubleshooting, Android, Computer Proficiency, Computer Repair, Computer Maintenance, Computer Building, PC building, Cloud Storage, Cloud Computing, Mobile Technology, Computer Security, Computer Hardware..., Computer Hardware..., Hardware Support
Education
Lone Star College System 2010 — 2016
Computer Science
Langham Creek High School 2004 — 2009
Diploma
Comcast May 2007 - Present
Skills
Engineering, Telecommunications, Troubleshooting, Fiber Optics, Ethernet, IP, Broadband, Computer Network..., Customer Service, Optical Fiber, TCP/IP, Telephony, VoIP, Wireless, Customer Satisfaction
Education
Union County College 2010 — 2014
Associate of Science (AS), Engineering
Lincoln Technical Institute-Union 2004 — 2004
Certificate, Electronic System Technician
QVC October 2011 - Present
ACS/ HP Company July 2009 - October 2011
Kelly Services September 2008 - July 2009
Comcast May 2006 - August 2008
LUC-TV September 2006 - May 2008
LUC-TV September 2004 - September 2006
Skills
Employee Benefits, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Camera Operating, Sound Board Operation
Education
Lincoln University 2003 — 2008
Bachelor of Science (B.S.), Broadcast Journalism
Comcast July 2010 - Present
TEKsystems September 2008 - July 2011
ITT Technical Institute 2008 - 2011
Benchmark Technology Group March 2008 - October 2008
Skills
Computer Network..., Windows Operating..., DNS, DHCP, TCP/IP, Telnet, Computer Hardware, Computer Repair, Active Directory, Windows Server, Cisco Technologies, Troubleshooting, Wireless Networking, VoIP, Networking, Technical Support, Windows, Hardware, Telecommunications, Ethernet, IP, Routers, Wireless, Customer Service
Education
ITT Technical Institute Bensalem, PA 2008 — 2011
Associate's Degree, Computer Systems Networking and Telecommunications, 3.63
Lincoln Technical Institute-Philadelphia 2007 — 2008
Diploma, PC Support Technician, 4.0
Comcast April 2014 - Present
Comcast August 2013 - April 2014
SDLC Partners, L.P. (Client: Highmark BCBS) August 2012 - May 2013
The Coca-Cola Bottling Company May 2011 - August 2011
PUMEX Technologies January 2010 - September 2010
The Enterprise Center - Project Great Potential November 2008 - January 2010
Careers Express, Inc. May 2009 - December 2009
ProfitPoint, Inc. January 2008 - September 2008
LA Fitness June 2005 - August 2007
Skills
Management, Leadership, Public Speaking, Process Improvement, Strategic Planning, New Business Development, Marketing, Business Analysis, Team Building, Business Development, Sales, Requirements Gathering, Requirements Analysis, Business Strategy, System Requirements, Business Process Design, Sales Operations, SDLC, Training, Analytics, Analysis
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2010 — 2012
Masters in Business Administration, Management of Information Systems, Strategy, & Process Improvement
Lincoln University 2002 — 2006
Computer Science, Computer Science, Business Administration, Math
CBIZ Payroll March 2013 - Present
Comcast October 2012 - February 2013
DMS Organization Ltd February 2012 - June 2012
ROYAL BANK OF CANADA TRUST CORPORATION LIMITED October 2010 - February 2012
CBIZ Payroll October 2009 - April 2010
CBIZ Payroll July 2007 - October 2009
CBIZ Payroll December 2005 - July 2007
CBIZ Payroll February 2004 - December 2005
CBIZ Payroll November 2002 - February 2004
Flowserve May 2001 - August 2001
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, Financial Analysis, Payroll Taxes, Trust Services, Loyalty Programs, Accounts Payable, Accounts Receivable, Month End Close, Payroll Services, Customer Satisfaction, Sales, Accounting, Data Entry, General Ledger, Invoicing, Bookkeeping, Internal Controls, Call Centers
Education
Liberty University 2010 — 2013
Master of Business Administration (M.B.A.), Business, 3.60 gpa
Longwood University 1998 — 2002
Bachelor of Science (B.S.), Business Administration, 3.60 gpa
Family Focus, Inc May 2012 - May 2013
Cuddle Care Inc January 2008 - May 2012
Cuddle Care Academy August 2007 - May 2012
Cuddle Care Inc August 2007 - May 2012
Comcast January 1998 - March 2004
Comcast January 2000 - January 2003
Ameritech New Media January 1998 - January 2000
Skills
Higher Education, Elementary Education, Classroom Management, Non-profits, Customer Service, Program Development, Literacy, Leadership Development, Event Planning, Community Outreach, Admissions, Microsoft Office, Nonprofits
Education
Rasmussen College-Illinois 2011 — 2012
Associate of Arts (A.A.), Early Childhood Education and Teaching
Liberty University 2010 — 2012
Master of Arts (M.A.), Early Childhood Education and Teaching, 3.5
Liberty University 2010 — 2012
B.A, Child Development
Richard J. Daley College
Associates of Arts
Liberty University
M.A Early, Childhood Administration
Liberty University
Bachelors of Arts, Child Development
Richard J Daley College
Associate of Arts
State of Illinois Department of Health
Associate of Science
Comcast June 2009 - October 2010
Foot Locker August 2006 - January 2008
Skills
Microsoft Word, Workflow, Serato, Pro Tools, Logic Pro, Microsoft Excel, Microsoft Office, PC, Apple, Mac OS X, Mac OS, Audio Engineering, Audio Editing, Customer Service, Door to Door, Retail Sales, Retail Packaging, Retail
Education
Los Angeles Recording School 2011 — 2012
Arts of Recording Science, Audio Engineering
Overlea High school 2003 — 2007
Genral Studies, Regular/General High School/Secondary Diploma Program
Comcast Cable January 2002 - Present
Comcast January 2008 - November 2012
Comcast January 2003 - January 2008
Comcast January 2002 - January 2003
Skills
Customer Retention, Telecommunications, Call Center, Broadband, Long Distance, PRI
Education
Contra Costa Medical
Los Medanos College
University of Phoenix
Comcast June 2011 - Present
Primus Telecommunications Group, Inc. July 2008 - October 2010
WorldNet Telecommunications July 2001 - November 2007
Skills
Team Leadership, VoIP, Telecommunications, Broadband, Team Building, Direct Sales, Wireless, Mobile Devices, Call Center, Leadership, Cellular Communications, Networking, Account Management, B2B, Cisco Technologies, Telephony, Managed Services, Call Centers, Unified Communications, MPLS, Network Design, Solution Selling, SIP, Product Management, IP
Education
Texas Computer Institute 2004 — 2006
OEM Certification, Operational System Manufacturer
Liberty University
Bachelor's degree, Social Psychology
Boys & Girls Club of South Puget Sound October 2010 - Present
Pierce County Alliance October 2008 - June 2010
Comcast April 2007 - December 2007
Boys & Girls of South Sound June 1994 - September 1994
Skills
Non-profits, Customer Service, Excel, PowerPoint, Administration, Keyboarding, 10 Key, Microsoft Excel, System Administration, Program Management, Outlook, Training, Healthcare, Access, Community Outreach, Public Speaking, Data Entry, Volunteer Management, Leadership Development, Event Planning, Nonprofits, Microsoft Word, Fundraising, Leadership, Microsoft Office, Program Development, Teaching, Coaching, Team Building
Education
Liberty University 2013 — 2015
Bachelors in Interdisciplinary Studies in Education & Social Science, Education & Social Science
Western Governors University 2012 — 2014
Bachelor's degree in Teaching, Junior High/Intermediate/Middle School Education and Teaching
Brandman University 2010 — 2011
BA in Social Science, Social Work and Business Ownership
Tacoma Community College 2008 — 2011
Associates in Applied Science, Human Services
Pierce College-Fort Steilacoom 1996 — 2008
Associates in Legal Office, Legal Assistant
CCAD - Joint Venture of Comcast and Arris July 2014 - Present
BrickSimple LLC February 2014 - 2014
konciergeMD September 2012 - 2013
Comcast October 2011 - October 2012
Exelon December 2010 - October 2011
Lincoln University 2007 - 2011
Dakota State University April 2010 - July 2010
RadioShack June 2007 - May 2010
Skills
JavaScript, Scala, SBT, Android, Java, REST, PL/SQL, Jasper Reports, Git, Wordpress Customization, PHP, HTML 5, MongoDB, jQuery, Backbone.js, Salesforce.com, Apex Data Loader, MySQL, Software Development, Linux, Perl, WordPress, Programming, XML, Ruby, C#, SQL, Access, Databases, Python, Agile Methodologies, Web Development, Software Engineering, Eclipse, C++, HTML, CSS, Shell Scripting, Web Services
Education
Lincoln University 2007 — 2011
Bachelors of Science Cum Laude, Computer Science
morijun entertainment etc. December 2009 - Present
fourangelsdesigns etc. May 2006 - Present
warzone comics March 2002 - Present
warzone comics March 2002 - Present
Comcast 2002 - 2011
Skills
Television, Entertainment, Film Production, Final Cut Pro, Business Development, Film, Music Videos, Social Media Marketing, Social Networking, New Business Development, Social Media, Acting, Advertising, Sales Management, Editing, Advertising Management, Producing
Education
Los Angeles Trade Technical College 2012 — 2012
Real Estate
Phonoscope LightWave March 2015 - Present
Support Choice July 2013 - December 2013
Empire Tshirt Printing March 2012 - December 2013
Comcast 2006 - 2012
Sprint Nextel 2005 - 2006
Best Buy November 2003 - February 2004
United States Marine Corps January 1998 - January 2004
Skills
Telecommunications, Troubleshooting, SaaS, Wireless, VoIP, Call Centers, Sales, Leadership, Customer Service, Quality Assurance, Active Directory, Managed Services, Management, Telephony, Networking, Switches, Cabling, Cisco Technologies, Routers, Technical Support, IP, Network Engineering, Ethernet, Fiber Optics, Wireless Networking, Computer Network..., TCP/IP, Software Installation, Team Leadership, Customer Satisfaction, Broadband, Team Building, Training, Help Desk Support, Customer Experience, Account Management, Cross-functional Team..., Process Improvement
Education
Lone Star College System 2012 — 2014
Associate's Degree, Computer Network Specialization (Cisco), B
Lone Star College System 2004 — 2006
Associates of Applied Science, Information Technology
General Dynamics Information Technology April 2013 - Present
Mobile Police Department, Mobile, AL January 2011 - April 2013
Logista Solutions May 2007 - January 2011
TeleVox Software - West Corporation June 2004 - April 2007
Comcast January 2000 - June 2004
AOL November 1998 - December 1999
Zebra.Net January 1998 - November 1998
United States Marine Corps September 1996 - April 1997
Education
Liberty University 2011 — 2017
Bachelor's Degree, Business IT Management
Mustang High School 1991 — 1995
Diploma, HS
DreamLine Showers July 2014 - Present
Vast Inc. April 2013 - March 2014
Comcast November 2011 - February 2013
Skills
VoIP, Broadband, Telephony, Call Centers, Wireless, Fiber Optics, Troubleshooting, IP, Computer Network..., Cabling, Ethernet, Optical Fiber, LAN-WAN, DSL, Avaya, Telecommunications, Sales, Purchasing, Purchasing Processes, Wholesale Purchasing, Distribution Logistics, Software Installation
Education
Lincoln Technical Institute-Philadelphia 2008 — 2010
Network Communications and Information Systems
Harry S Truman High School 1999 — 2003
Torrid November 2007 - September 2015
Greenshades Software June 2013 - July 2014
Comcast May 2011 - May 2013
Publix Super Markets November 2007 - May 2011
Skills
Telecommunications, Call Centers, VoIP, Direct Sales, Customer Satisfaction, Customer Retention, Wireless, Sales, Telephony, Account Management, Customer Service, IP, Payroll Taxes, Customer Experience, Retail Sales, Telephone Skills, Networking, Cashiering, Time Management, Teamwork, Outlook, Windows, CRM, Facebook, Sales Operations, Solution Selling
Education
Lincoln Land Community College 2015 — 2017
Bachelor’s Degree, Registered Nursing/Registered Nurse
Florida Community College at Jacksonville 2012 — 2014
Associate's degree, General Studies
Comcast October 2006 - Present
Education
Lincoln Christian University and ICC
VPC, Inc. November 2013 - Present
Virtual Sales Advisor April 2013 - October 2013
Storyfarm New Media June 2011 - April 2013
VPC, Inc. October 2009 - June 2011
Discovery Networks 2006 - 2008
Comcast 2002 - 2005
WJZ-TV 2001 - 2002
WBAL-TV 1999 - 2001
News 12 Networks 1997 - 1999
Skills
Production Management, Production, Television Production, Post Production, Video Production, HD, Television, Broadcast, Final Cut Pro, Video, Videography, DVD Studio Pro, Avid, Video Editing, Avid Media Composer, Camera, Audio, Motion Graphics, Premiere, Mac, Editing, Advertising, Photoshop, Adobe Creative Suite, Promotions, Commercials, Writing, Media Production, Pre-production, Final Cut Studio, Event Management, Promos, Budgeting, Event Planning, TV production, Digital Media, Entertainment, Online Marketing, Public Relations, DVD authoring, Microsoft Office, Non-linear Editing, HD Video, Film, Budgets, Producing, Cinematography, Digital Video, Web Video, Multimedia
Education
Long Island University, Southampton Campus 1992 — 1996
Bachelor of Science (BS), Communication and Media Studies
Comcast 2014 - Present
eBay Enterprise 2012 - 2014
PJM Interconnection 2008 - 2011
PJM Interconnection 2003 - 2008
Centocor 2002 - 2002
First Consulting Group (FCG) 1996 - 2002
Skills
Program Management, PMP, Integration, Project Portfolio..., Business Analysis, Cross-functional Team..., Process Improvement, Agile Methodologies, Project Planning, Requirements Analysis, Leadership, PMO, Management, CRM, SharePoint, MS Project, Analysis, IT Management, Resource Management, Enterprise Software, Project Management, Scrum, Sprint Planning, Iterative Methodologies, Quality Assurance, Cost Control, Microsoft Project
Education
University of Pennsylvania - The Wharton School
MBA, Management
Villanova University
MS, Computer Science
Lock Haven University of Pennsylvania
BS, Mathematics / Computer Science
Stream Energy / Stream Mobile January 2013 - Present
Comcast October 2006 - Present
PA State Association of Township Commissioners June 2009 - June 2010
AT&T 1987 - 2002
Skills
Telephony, Telecommunications, Managed Services, Networking, Unified Communications, Wireless, LAN-WAN, Computer Network..., Broadband, Vendor Management, Troubleshooting, Data Center, Call Center, Cisco Technologies, Switches, Network Engineering, Network Design, Ethernet, MPLS, IP, Government Affairs, Community Investments
Education
Lock Haven University of Pennsylvania 1976 — 1980
Bachelor of Science, Management Science
Lock Haven University of Pennsylvania 1976 — 1980
Management Science
Freelance July 2001 - Present
Freelance May 2015 - Present
Comcast August 2012 - May 2015
iCore Networks March 2011 - August 2012
Genworth 2008 - 2010
Skills
Microsoft Word, Help Desk Support, Troubleshooting, Microsoft Excel, Management, Training, Visio, Leadership, Sales, Call Centers, Customer Service, Public Speaking
Education
Liberty University 1998 — 2008
CMIS, Psychology, Business, IT
Liberty University 1998 — 2008
Bachelor's degree, Computer Management Information Systems
AARP October 2014 - January 2015
DIRECTV April 2013 - October 2014
NBCUniversal, Inc. May 2010 - April 2013
Comcast May 2010 - January 2011
Tactic Consulting January 2007 - April 2010
Skills
QA Engineering, Test Automation, Testing, Selenium, Agile Methodologies, Test Planning, Software Quality..., Manual Testing, Regression Testing, QTP, SQL, User Acceptance Testing, Test Cases, Unix, Black Box Testing, Java, Quality Assurance, Test Strategy, Web Testing, LoadRunner, Microsoft SQL Server, Web Services, Oracle, Waterfall, JIRA
Education
2005-2008UCLA 2005 — 2008
B.A, English
Los Angeles City College 2002 — 2004
AA, Liberal Arts and English
Mars Chocolate 2013 - Present
Comcast 2011 - 2011
Cape Venture Partners 2010 - 2010
Accenture 2008 - 2010
NBC-Universal May 2006 - August 2006
General Electric May 2005 - August 2005
General Electric Energy June 2004 - August 2004
Skills
Strategy, Analysis, Research, Financial Forecasting, Valuation, Financial Modeling, Business Strategy, Due Diligence
Education
London Business School 2014 — 2014
Executive Education, High Performing Business School
University of Pennsylvania - The Wharton School 2010 — 2012
MBA, Finance & Strategic Management
Florida State University - College of Communication
B.Sc., Communication
School for International Training/World Learning 2006 — 2006
Semester Study Abroad in Salvador, Bahia, Economics/Public Policy
Catamaran July 2013 - Present
Comcast November 2011 - July 2013
ATT Wireless April 2008 - April 2010
White top September 1992 - August 2007
Skills
Customer Service, Microsoft Office, Sales, Microsoft Excel, Microsoft Word, Troubleshooting, Management, Social Networking, Invoicing, Customer Experience, Access, Call Centers, Customer Satisfaction, Data Entry, Outlook, Sales Operations, Teamwork, Time Management, Training, Wireless, Operating Systems, Windows, Analysis, Process Improvement, System Administration, Networking, Technical Support, Telecommunications, Recruiting, Telephone Skills, Help Desk Support, Human Resources, Payroll, Administrative..., Retail, Routers, Wireless Networking, Administrative...
Education
LIU Brooklyn 1993 — 1995
Comcast August 2012 - February 2014
The Enterprise Center April 2011 - May 2012
Amazon.com May 2011 - August 2011
Wharton Business Plan Competition September 2010 - May 2011
The Wharton School September 2009 - May 2010
Absinthe Pictures November 2001 - April 2004
Vivendi Universal Games 2000 - 2003
IFILM February 2000 - November 2001
The Cottage Group September 1999 - February 2000
Push Media August 1997 - September 1999
Skills
Product Management, Agile Project Management, Product Development, Product Strategy, Scrum, Entrepreneurship, Digital Media, Marketing, Video Production, Statistical modeling, Functional..., Web Development, Roadmap, Product Requirements..., Program Management, Marketing Strategy, Avid Editor, New Media, Advertising, Non-linear Editing, Online Marketing, Product Requirements, Avid, Statistical Modeling, User Experience, Business Planning, Strategic Planning, Content Strategy, Digital Marketing, Strategy, Social Media Marketing, Marketing Research, Project Management, Mobile Devices, Start-ups, Digital Strategy, Social Media, Strategic Partnerships, Mobile Applications, Product Marketing, E-commerce, Entertainment, Online Advertising, Video, Competitive Analysis, Publishing, Mobile Marketing, Web Analytics, Email Marketing, Integrated Marketing
Education
University of Pennsylvania - The Wharton School 2010 — 2012
MBA
University of Pennsylvania 2007 — 2010
BA
Los Angeles City College 2006 — 2007
A.A.
Trumbull High School
High School Diploma
Comcast June 2003 - October 2012
Comcast 1999 - 2012
AT&T Broadband June 2000 - June 2003
AT&T Broadband June 1999 - June 2000
Kaiser Permanente September 1996 - June 1999
Anchor Glass Container Antioch June 1988 - June 1999
Education
Los Medanos College 1992 — 1994
Business, Computer Systems Networking and Telecommunications
Antioch High School 1985 — 1988
Diploma, General Studies
GlassCraft Door Company January 2015 - Present
King Ranch July 2013 - November 2014
Mary Kay Cosmetics April 2013 - April 2014
Comcast September 2010 - July 2013
LA Fitness March 2010 - October 2010
Skills
Microsoft Office, Quickbooks, Personal Training, Account Management, Sales, Customer Service, Time Management, Leadership, Training, Team Building, Marketing, Public Speaking, Event Planning, Social Networking, Social Media, Organization, Coaching, Facebook
Education
Sam Houston State University 2006 — 2009
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Lone Star College System 2005 — 2006
General Studies
PSAV January 2009 - Present
Swank Audio Visuals July 1999 - December 2008
Cleveland Indians 1995 - 2000
Comcast 1996 - 1998
Skills
Trade Shows, Meeting Planning, Sound, Live Sound, Stage Lighting, Event Planning, Sales, Video Conferencing, Video
Education
Ohio University 1992 — 1994
Bachelor of Science (B.Sc.), Audiovisual Communications Technologies/Technicians
Lorain County Community College 1990 — 1992
Fox 10 TV June 2014 - Present
Red Mountain Entertainment October 2008 - Present
Mobile Sports Authority January 2009 - April 2013
Comcast January 1999 - May 2002
GMAC Football Bowl Game January 1999 - February 2000
Skills
Sports, Sports Marketing, Event Management, Event Planning, Public Speaking, Marketing, Public Relations, Social Media Marketing, Social Media, Marketing Strategy, Marketing Communications, Fundraising
Education
Lincoln Memorial University
BS, Communications
Comcast Cable January 2011 - Present
Comcast June 2009 - March 2011
Comcast March 2007 - June 2009
Comcast June 2006 - March 2007
TEK Systems October 2005 - June 2006
New England Business Technologies June 2003 - August 2005
Cityteams May 2002 - August 2005
InteQ 2000 - 2003
Applied Card Systems June 1998 - May 2000
Applied Card Systems June 1996 - June 1998
Skills
VoIP, VOD, TCP/IP, Telephony, IP, Broadband, IPTV, Provisioning, Unix, RF, Ethernet, Fiber Optics, System Architecture, Telecommunications, Cisco Technologies, Wireless, MPEG2, DOCSIS, Interactive TV, Computer Network..., Streaming Media, Cable Television, Switches, Digital TV, Integration, Set Top Box, Vendor Management, Optical Fiber, DWDM, MPEG, Network Design, Network Engineering, SIP, WiFi, Cabling
Education
Liberty University 1991 — 1994
Charter Communications September 2012 - Present
USDA November 2011 - September 2012
Boeing January 2008 - July 2011
Comcast April 2005 - January 2008
Skills
Remedy, Active Directory, XP, Windows, Troubleshooting, Computer Hardware, Software Installation, Windows 7, Microsoft Office, Customer Service, Documentation, HTML, Problem Solving, Outlook, Operating Systems, Help Desk Support, Windows XP, SharePoint, BMC Remedy, Software Documentation
Education
Sanford-Brown College 2005 — 2007
Associates, Computer Game Design
Lincoln University (MO) 2000 — 2001
Computer Information Systems
Comcast January 2013 - Present
eCollege 2011 - 2012
Iron Mountain 2010 - 2011
BT 2007 - 2010
PAC Solutions 2006 - 2007
Skills
Quality Assurance, Manual Testing, Regression Testing, Test Cases, User Acceptance Testing, Agile Methodologies, Requirements Analysis, Oracle, Weblogic, Quality Center, JMeter, SoapUI, Performance Testing, Mobile Testing, Web Services, Siteminder, Team Track, Solaris, Visio, MS Project, Visual Basic, Rational Rose, Putty, Microsoft SQL Server, MySQL, Selenium, Access, Windows Server, Veritas, Citrix, Chorus, Red Hat Linux, Windows, IIS, Photoshop, Salesforce.com, Redmine, Fiddler, Rally, V-Point, BPTM, SQL Server, Ubuntu, Suse, MS Visio, MS Access, MS Office Suite, OpenOffice, LibreOffice, Adobe Photoshop
Education
London Metropolitan University 2005 — 2008
BSc.(Hons) In Computing and Information Systems, Information Technology
NCC Education 2006 — 2007
Advanced Diploma in Computer Studies (IAD)
NCC Education 2005 — 2006
Diploma in Computer Studies (IDCS)
IDM Computer Studies 2004 — 2005
Certificate in Oracle 8.X SQL * Plus
IDM Computer Studies 2004 — 2005
Certificate in UNIX Operations
St. Peter's College 1993 — 2001
International Business Systems (Pvt.) Ltd 1998 — 1999
Certificate in Micro Based Training
Wesley College 1988 — 1993
Berry October 2014 - Present
The Needle, LLC August 2011 - December 2014
Summit ToyotaLift October 2013 - October 2014
New Mass Media, Inc June 2000 - August 2011
The Lion's Share Company May 1997 - June 2000
Comcast August 1995 - March 1997
Skills
Online Advertising, Advertising, Facebook, SEO, Integrated Marketing, Marketing, Social Media, Digital Media, Social Media Marketing, Social Networking, SEM, Advertising Sales, Public Relations, New Business Development, Strategy, Media Buying, Email Marketing, Account Management, Marketing Communications, Newspapers, Copywriting, CRM, Digital Marketing, Sales, New Media, QuarkXPress, Google Analytics, Photoshop, Illustrator, Quantcast, Direct Mail, Content Development, Web Design, QR, Publishing, Multimedia, InDesign, Microsoft Word, Excel &..., CRM software, Omniture, Publications, Web Content, QR Codes, Mobile Applications, Gladiator, Google Adwords..., Content Marketing, Reputation Management, Salesforce.com, Marketing Strategy
Education
Long Island University, C.W. Post Campus
Suffolk County Community College
Creative Consulting Group January 2008 - Present
Sidelines Equestrian Magazine August 2014 - June 2015
Montecalvo & Associates May 2012 - May 2013
The Tack Trunk & Posting Press (Middle Tennessee Equestrian Magazine) 2002 - 2008
TVG Network 1998 - 2001
Discovery Communications 1993 - 1998
Viacom 1990 - 1993
Comcast 1987 - 1990
The Weather Channel 1984 - 1987
Skills
Advertising, Marketing Strategy, Strategic Planning, B2B, Creative Direction, Marketing, Consumer Promotions, Public Relations, Strategic Partnerships, Television, Start-ups, Broadcast, Social Media Marketing, Media Relations, Social Networking, Event Planning, Editing, Promotions, Publishing, Strategy, Project Management, Customer Relations, Social Media, Direct Marketing, Broadcast Television, Android, Small Business, Consulting, Management, Digital Marketing, Budgets, New Media, Integrated Marketing, Brand Development, Digital Media, Marketing Communications, Online Advertising, Online Marketing
Education
Louisiana State University
Communications
Tennessee State University
Bachelor of Arts, Communications
Homes.com August 2013 - Present
Evening Odds Design 2012 - Present
Comcast May 2008 - April 2010
Skills
Graphic Design, Web Design, Photoshop, Adobe Creative Suite, Graphics, Logo Design, Illustrator, Digital Illustration, Microsoft Office, Vector Illustration, Photography, Computer Graphics, Graphic Arts, Graphics Software, Adobe Design Programs, Adobe, Digital Media, Online Marketing, Websites, Website Promotion, Website Creation, Web Applications, Web Development, Arts, Music Production, SEO, Social Media Marketing, Microsoft CRM
Education
Lively Technical Center 2012 — 2013
Digital Design 1, Graphic Design
Comcast January 2007 - Present
E Tax Solutions 2008 - 2014
E Tax Solutions 2008 - 2014
Comcast January 2005 - January 2006
Internal Revenue Service 1997 - 2003
Primestar by DirecTV April 1992 - October 2000
Skills
Security, VoIP, Telephony, Customer Service, Wireless, IP, Computer Network..., TCP/IP, Telecommunications, Switches, Team Leadership, Troubleshooting, Team Building, Call Center, Cisco Technologies, Call Centers, Technical Support, Analysis, Public Speaking, Management, Microsoft Office
Education
Lincoln University 1973 — 1977
Bachelor of Science (BS), Biology, General Science
Cambridge High and Latin 1969 — 1973
Heather Marriott Self Employed 2008 - Present
Right Management December 2013 - September 2014
Comcast May 2009 - March 2012
American Red Cross 2008 - 2010
Deloitte July 2007 - February 2009
T-Mobile May 2004 - June 2007
T-Mobile January 2001 - April 2004
Skills
Process Improvement, Business Process..., Analytics, Business, Customer Service, Coordination, Community Outreach, Cost, Curriculum Design, Contractors, Disaster Recovery, Entrepreneurship, Microsoft Excel, Energy, E-Learning, Google Adwords, Higher Education, Innovation, Knowledge Management, Key Performance..., Leadership, Loans, Microsoft Office, Microsoft Word, Multimedia, Negotiation, New Business Development, Non-profits, Social Networking, Organization, Photoshop, PowerPoint, Problem Solving, Strategic Planning, Qualitative Research, Recruiting, Twitter, User Acceptance Testing, Visio, Writing, Web Design, Wordpress, Creative Writing, XP, Mac OS X, XML, YouTube, Youth Development, Youth Mentoring, Youth Ministry
Education
Liberty University 2013 — 2015
Bachelor of Science (BS), Counseling Psychology
Mary Washington College 1996 — 1998
Sociology
Mitsubishi Electric Cooling & Heating April 2014 - Present
UPS June 2010 - March 2014
DTC Outsourcing December 2008 - June 2010
Comcast May 2005 - June 2008
Comcast Cable 2004 - May 2005
Comcast September 1998 - June 2004
Skills
Instructional Design, Training, Team Building, Quality Assurance, Performance Appraisal, Call Center, Leadership Development, Recruiting, Call Centers, Blended Learning, Team Leadership, Management, Customer Service, Operations Management, E-Learning, Troubleshooting, Customer Satisfaction, Cross-functional Team..., Strategy, Process Improvement, Leadership, Employee Training, Customer Experience, Performance Management, Vendor Management, Lectora
Education
Louisiana State University 1981 — 1985
Graphic Design
Comcast March 2006 - Present
Comcast Cable February 2001 - February 2006
Comcast Cable February 1994 - July 1997
Skills
VoIP, Troubleshooting, Telecommunications, Telephony, Wireless, Cabling, Ethernet, Integration, IP, Switches, T1, Routers, Broadband, Call Centers
Education
Long Island University, C.W. Post Campus 1971 — 1974
Bachelor of Science (BS), Marketing/Marketing Management, General
College of Emporia -Emporia, Kansas 1969 — 1971
English Language and Literature/Letters
Comcast September 2012 - Present
AT&T Mobility April 2010 - June 2012
Centennial Communications December 2008 - April 2010
Frontier Communications (formerly Commonwealth Telephone Enterprises) September 1982 - December 2007
Skills
Access, Visio, Telecommunications, VoIP, Team Leadership, Business Analysis, Data Analysis, Process Improvement, Program Management, Troubleshooting, Change Management, Customer Service, Project Management, Operations Management, Call Center, Team Building, Management, Software Documentation, Forecasting, Microsoft Office, Customer Satisfaction, Sales, Product Management, Microsoft Word, SQL, Vendor Management, SDLC, Security, Call Centers, Strategic Planning, Analysis, Recruiting, CRM, Account Management, Leadership, Budgets, Outlook, Integration, Data Center, Wireless, Performance Management, Disaster Recovery, Networking, Training, Leadership Development, Cross-functional Team..., Telephony, MS Project, Microsoft Excel, Accounting
Education
Dallas High School
Lock Haven University of Pennsylvania
BA, Sociology
Comcast February 2013 - Present
Windstream Communications January 2006 - January 2012
ALLTEL/WINDSTREAM COMMUNICATIONS January 2002 - January 2006
COMCAST COMMUNICATIONS January 1999 - January 2002
COMCAST COMMUNICATIONS January 1991 - January 1999
Skills
Retail Sales, Performance Management, Coaching, Driving Sales..., Building High..., Leadership Development, Sales Process, Employee Training, Team Building, Training, Marketing, Telecommunications, Sales Management, Retail, Direct Sales, New Business Development, Leadership, Hiring, Customer Retention, Program Management, Unified Communications, Cross-functional Team..., Forecasting, Budgets, Sales, Customer Experience, Management, Wireless, Customer Service, Store Management, Employee Engagement, Team Leadership, Account Management, Income Statement, Call Center, Cold Calling, Call Centers, B2B, Salesforce.com, Telephony, Customer Satisfaction, Business Planning, Sales Operations, Solution Selling, Strategic Planning, VoIP, Managed Services, Business Strategy, Sales Presentations, Merchandising
Education
Elizabethtown Community College
Lindsey Wilson College
Business Administration and Management, General
Taylor County High School
REMCO February 2015 - Present
University of Alabama in Huntsville January 2013 - December 2014
Virginia College June 2012 - December 2012
Comcast January 2012 - June 2012
On the Rox/Norton's Grill January 2011 - October 2011
United States Army April 2006 - September 2010
Tuttle, Sullivan & Co., Inc. August 2003 - April 2006
Skills
Logistics, Customer Service, Project Coordination, Administrative..., Team Leadership, Planning, Bookkeeping, Accounts Payable, Accounts Receivable, Quickbooks, Microsoft Office, Administration, Clerical Skills, Event Planning, Hospitality, Market Research, Product Development
Education
University of Alabama in Huntsville 2013 — 2014
Accounting, Junior
Lone Star College System 2011 — 2011
Accounting
Klein Collins High School 2000 — 2004
Diploma
Wyndham Vacation Ownership Vacation Ownership ConsultantWyndham Vacation OwnershipOctober 2014 - Present
Comcast April 2012 - September 2014
American Alternative Fuel June 2011 - February 2012
Johnson Service Group, Inc October 2008 - February 2011
Labor Ready January 2000 - October 2008
Education
Liberty University
BS, Accounting
Comcast October 2012 - Present
Skills
Communication, Goal Oriented, Customer Service, Motivation, Telecommunications, Work Ethic, Customer Retention, Customer Satisfaction, Networking, Computer Network..., T1, Troubleshooting, Software Installation, Cabling, VoIP, Information Systems, Social Skills, Broadband, Optical Fiber, Wireless Networking, Wireless, Fiber Optics, Business, Time Management
Education
Life University 2010 — 2011
Chiropractic
Western Michigan University 2007 — 2010
Kinesiology and Exercise Science
David Weekley Homes April 2014 - Present
AT&T Mobility July 2008 - April 2014
Comcast May 2005 - October 2007
MCI May 2002 - August 2006
Comcast/Time March 2004 - February 2006
Skills
Leadership, Time Management, Direct Sales, Retail Sales, Mobile Devices, Sales Process, Managed Services, VoIP, Selling, Sales Presentations, Team Leadership, Team Building, Retail, B2B, New Business Development
Education
Lone Star College System 2013 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Galena Park High School 1993 — 1997
Sage September 2015 - Present
Comcast February 2015 - September 2015
Portland State University September 2014 - December 2014
Melaleuca:The Wellness Company January 2011 - December 2012
Office Business Solutions July 2008 - February 2011
Adjust 4 Life July 2006 - July 2008
Lee's Summit R-7 School District August 2001 - May 2006
Skills
Customer Service, Sales, Account Management, Social Media Marketing, Sales Operations, Patient Education, QuickBooks, Microsoft Excel, Microsoft Word, Platinum, Customer-focused Service, Collections, Fast-paced, Efficiency, Professionals, Problem Solving, Friendly Personality, Assertiveness, Networking, Adaptability, Reliability, Intellectual, Organization, Nutrition, Empathy, Training, Community Outreach, Research
Education
Portland State University 2013 — 2015
Bachelor's degree, Psychology
Longview Community College 2005 — 2010
Associates, Art/Art Studies, General
Comcast July 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership
Education
Liberty University 2000 — 2004
Bachelor's degree, Mathematics
Comcast June 2007 - Present
Rocky Spring Golf Course March 2006 - September 2010
Food Lion January 2005 - June 2007
Skills
Communication, Technical Analysis, Customer Experience, Customer Satisfaction, IT Operations, Business Strategy, Technical Support, Telecommunications, Customer Service, Troubleshooting, Broadband, Call Centers, VoIP, Account Management, Ethernet
Education
Liberty University 2013 — 2015
Bachelors Degree, Business Administration and Management, General, 4.0
JP Morgan Chase November 2014 - January 2015
Comcast August 2014 - August 2014
Kamco Supply June 2013 - June 2014
diningin September 2010 - July 2013
IKO Industries LTD. 2009 - 2009
IKO Industries LTD. 2009 - 2009
Skills
Bank Reconciliation, Accounting, Microsoft Excel, Microsoft Word, Accounts Payable, Financial Accounting, Journal Entries
Education
Temple University - Fox School of Business and Management 2009 — 2013
Master of Science (M.S.), Accounting/Financial Management
LIU Post 2001 — 2005
Bachelor of Science (B.S.), Finance, General
Lentz Engineering, LLC September 2015 - Present
Point Security March 2015 - Present
Comcast July 2013 - December 2014
World Finance Loan & Tax Svc June 2010 - July 2013
Skills
Customer Service, Telecommunications, Management, Team Leadership, Leadership, Account Management, Sales Management, Wireless, VoIP, Training, Team Building, Troubleshooting, Customer Satisfaction, Process Improvement, Networking, Direct Sales, Cross-functional Team..., Negotiation, Budgets, Sales Operations, Marketing Strategy, Project Planning, Analysis, Solution Selling, Business Strategy, Customer Retention, Team Management, Coaching, Mobile Devices, Customer Experience, Social Media, Public Speaking, New Business Development, Integration, Cloud Computing, Managed Services, Outlook, Marketing, Sales, Microsoft Office, Cold Calling, Strategic Planning, Contract Negotiation, B2B, Microsoft Excel, Business Development, PowerPoint, Operations Management, Small Business, Sales Process
Education
Lone Star College 2009 — 2012
Accounting and Business/Management, 4.0
New Caney High School 2004 — 2008
Diploma
Comcast October 2014 - Present
Thortex Inc. February 2012 - July 2014
Aetna April 2011 - February 2012
Microsoft January 2010 - March 2011
Wells Fargo August 2008 - January 2010
Skills
Call Centers, Troubleshooting, Networking, Technical Support, Microsoft Office, Databases, Outlook, Visual Basic, Computer Hardware, Training, Data Analysis, HTML, Microsoft SQL Server, Windows 7, Quality Assurance, Project Management, Access, SQL, Customer Service, Management, Windows, Business Intelligence, CRM, Analysis, Microsoft Excel, Testing, Leadership, Team Building, Business Development, Sales Management, Strategic Planning, Linux
Education
Oregon State University 2001 — 2007
Bachelor's degree, Computer Science
Linn-Benton Community College 2001 — 2003
Associate's degree, Computer and Information Sciences and Support Services
Time Warner Cable June 2014 - Present
Advanced Distinction May 2013 - June 2014
Verizon October 2006 - April 2013
Comcast September 2003 - February 2006
Comcast Cable 2000 - 2005
Skills
Product Development, Forecasting, Team Building, Online Advertising, Contract Negotiation, Digital Marketing, Telecommunications, Competitive Analysis, Budgets, Team Leadership, Project Management, Business Development, Product Management, Project Planning, Marketing Management, Product Marketing, Start-ups, Marketing Strategy, Cross-functional Team..., Strategic Partnerships, Negotiation, Analysis, New Business Development, Management, Business Strategy, Advertising, Vendor Management, Marketing, Leadership, Entrepreneurship, Strategy, CRM, Account Management, Direct Sales, B2B, Solution Selling, Sales Operations, P&L Management, Go-to-market Strategy, Customer Retention
Education
Liberty University 2015 — 2015
El Campanil Theatre March 2015 - Present
CineLux Pictures July 2009 - Present
Comcast October 2014 - February 2015
Bauman Productions April 2012 - August 2012
Skills
Film Sound, Pro Tools, Production Sound, Sound Mixing, Audio Engineering, Cinematography, Soundtrack Pro, Film Production, Audio Mixing, Video Editing, Avid Media Composer, Canon DSLR, Sound Design, Film, Final Cut Pro, Directing, Short Films, Camera, After Effects, Post Production, DVD Studio Pro, Documentaries, Video, Videography
Education
The Art Institute of California-San Francisco 2011 — 2015
Bachelor's degree, Digital filmmaking and Video production
Los Medanos College 2007 — 2009
Calcom Technologies April 2014 - Present
Delaware Valley Community Health October 2013 - Present
Comcast May 2012 - October 2013
SICOM Systems, Inc. September 2011 - May 2012
ISS Solutions June 2011 - September 2011
Skills
Networking, Healthcare, Troubleshooting, Windows, Microsoft Excel, Active Directory, Windows Server, Microsoft Word, Project Management, Hospitals, MCSA, se, Help Desk Support, Hardware, VPN, Cisco Technologies, Technical Support, DHCP, Routers
Education
Peirce College 2010 — 2011
Lincoln Technical Institute-Philadelphia 2009 — 2010
Computer Systems Networking and Telecommunications
Delaware Valley Charter HS 2004 — 2008
High School
Cox Communications November 2013 - Present
AT&T February 2012 - November 2013
Comcast November 2007 - January 2012
Skills
Telecommunications, Wireless, VoIP, Troubleshooting, Networking, Microsoft Office, Call Centers, Customer Service, Telephony, Ethernet, Customer Satisfaction, Customer Experience, Wireless Networking, Routers, Technical Support, IP, Broadband, Fiber Optics, Cabling, LAN-WAN, Optical Fiber, Software Installation, Computer Network..., Computer Hardware, Avaya Technologies, DSL, Managed Services, Direct Sales, Unified Communications, Network Administration, Testing, Mobile Devices, Team Leadership, IPTV
Education
Lincoln College of Technology-Melrose Park
Lincoln College of Technology-Melrose Park
Electronic Systems Technology
Time Warner Cable October 2012 - Present
Time Warner Cable October 2008 - October 2012
Time Warner Cable January 2006 - October 2008
Comcast August 2002 - December 2005
AT&T Broadband July 1998 - November 2002
Skills
VoIP, Vendor Management, Billing Systems, Telecommunications, Telecommunications..., Broadband, Call Centers, System Deployment, Integration, Cross-functional Team..., Management, Telephony, Visio, Wireless, Computer Network..., Requirements Analysis, Program Management, SDLC
Education
Liberty University 2010 — 2012
Master of Arts (M.A.), Management and Leadership, 3.73
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Information Technology
Paracorp Incorporated August 2008 - Present
University of Phoenix 2007 - 2008
Comcast 2004 - 2006
General Motors 2003 - 2005
Skills
Customer Service, Legal Writing, Microsoft Office, Sales, Public Speaking, Research, Social Media, PowerPoint, Strategic Planning, Staff Development, Microsoft Excel, Microsoft Word, New Business Development, Outlook, Contract Negotiation, Marketing, Event Planning, Invoicing, Data Entry, Social Media Marketing, Marketing Communications
Education
Liberty University 2011 — 2012
Master, Business Management and Leadership
Liberty University 2011 — 2012
Bachelor of Science, Business Management
iQor June 2014 - Present
iQor August 2013 - June 2014
iQor January 2010 - August 2013
iQor December 2008 - January 2010
SUNCOM February 2007 - December 2008
T-Mobile (formerly SunCom Wireless) 2007 - 2008
SunCom Wireless June 2005 - March 2007
Comcast Cable August 1997 - July 2005
Comcast Cable June 2002 - June 2005
comcast 1998 - 2005
Skills
Administration, Telecommunications, System Administration, Call Center, Microsoft Office, Connecting People, Coaching, Analysis, Networking, Strategic Planning, Budgets, Inventory Management, Performance Management, Troubleshooting, Hiring, Customer Experience, Technical Support, Public Speaking, Talent Acquisition, PowerPoint, Call Centers, Management, Operations Management, Training, Leadership, Program Management, Customer Service, Time Management, Customer Satisfaction, Interviews, Team Building, Team Leadership, Staff Development, Teamwork, Process Improvement, Recruiting, Leadership Development
Education
Argosy University Atlanta 2013 — 2016
Doctor of Education (EdD), Pastoral Community Counseling (EDD), 4.0
Liberty University 2012 — 2013
Master of Arts in Human Services - Marriage and Family Counseling, Human Services, General
Liberty University 2009 — 2011
Master of Arts (M.A.), Pastoral Counseling, 3.5
Southern Wesleyan University 2001 — 2005
Bachelor of Science, Business Management
Nielson Electronics Institute 1997 — 1999
Associates in Electronics, Electronics
Comcast November 2006 - Present
AT&T June 1973 - December 2000
Skills
Broadband, Telecommunications, Managed Services, VoIP, Sales, Unified Communications, Telephony, Selling, Direct Sales, Solution Selling, Call Centers, Sales Management, Sales Operations, Wireless, Customer Retention, Account Management
Education
Lincoln Land Community College 1970 — 1972
Springfield High School 1967 — 1970
Comcast June 2009 - Present
AT&T Mobility June 1990 - June 2009
Skills
Certified Public..., Tax, GAAP, CPA, Tax Research, Accounting, Corporate Tax, Sarbanes-Oxley Act, Property Tax, SEC filings, Tax Preparation, US GAAP, Income Tax, Internal Controls, Auditing, Financial Analysis, General Ledger, Due Diligence, Financial Reporting, Mergers & Acquisitions, Fixed Assets
Education
Loma Linda University 1981 — 1985
Bachelor of Science (BS), Accounting
Comcast February 2015 - Present
Lexus March 2012 - Present
Arrowhead healthcare September 2004 - July 2011
Silverleaf January 2000 - August 2004
Skills
Vehicles, Automobile, Customer Retention, Sales, Data Entry, Inventory Management, Time Management, Event Planning, Administrative..., Social Media, Office Management, Teamwork, Event Management, Team Building, Administrative..., B2B, Automotive Aftermarket, Reynolds, Account Management, Negotiation, Profit, Sales Management, Sales Operations, Sales Process
Education
Liberty University 2013 — 2014
Associate's in Business Management
Comcast May 2013 - Present
GlobalWorks January 2010 - September 2013
Globalworks May 2007 - January 2010
Skills
Multicultural Marketing, Account Management, Project Management, Brand Awareness, Social Media, Brand Management, Advertising, Interactive Marketing, Marketing, Digital Marketing, Interactive Advertising, Strategy, Social Media Marketing, Creative Direction, Digital Strategy, Microsoft Office, Basecamp, HTML, OS X, Google Docs, Sifter, Windows 7, Integrated Marketing, Online Advertising, CSS, Omniplan, Mac OS X, Vizio, InfoPath Forms, DDMS, Aprimo, Dropbox, Workamajig, Traffic Management
Education
Long Island University, C.W. Post Campus 2001 — 2005
BA, Management Information Systems, General
Brooklyn Technical High School 1997 — 2001
Regents and HS Diploma, Media Communications
Faw Casson September 2014 - Present
Lank Johnson and Tull CPAs September 2005 - September 2014
Comcast October 2003 - September 2005
Cablevision May 2002 - April 2003
KPMG August 1999 - April 2002
Skills
Internal Controls, Auditing, Accounting, Sarbanes-Oxley Act, Financial Reporting, Tax, QuickBooks, Financial Analysis, GAAP, CPA, General Ledger, Fixed Assets, Account Reconciliation
Education
Long Island University, C.W. Post Campus 1997 — 1999
Bachelor of Applied Science (B.A.Sc.), Accounting
Suffolk County Community College 1995 — 1997
Associate's degree, Accounting
Comcast March 2014 - Present
HERE January 2012 - February 2014
Comcast October 2008 - January 2012
Comcast January 2008 - October 2008
AOL October 2005 - January 2008
AOL June 2003 - October 2005
Sprint July 2001 - June 2003
Waveshare Communications March 2001 - July 2001
Capitol Advantage May 2000 - March 2001
AOL 1999 - 2000
Skills
Perl, Solaris, Integration, Software Development, Unix, TCP/IP, SOAP, Tomcat, Apache, MySQL, SOA, System Administration, SMTP, Web Services, Servers, NFS, JavaScript, Operating Systems, REST, Oracle, Java Enterprise Edition, LDAP, Unix Shell Scripting, PostgreSQL, SNMP, Bash, SSH, High Availability, XML, SQL, Object Oriented Design, Java, DNS, Shell Scripting, International Marketing, Fortran, Cell Biology, Python, Weblogic, WebLogic
Education
Longwood University 1996 — 2000
BS, Computer Science
Johnson & Johnson May 2013 - Present
Johnson & Johnson November 2011 - May 2013
TechnicalGarden October 2010 - November 2011
Empathy Lab December 2009 - October 2010
TechnicalGarden October 2006 - December 2009
Comcast August 2003 - October 2006
SoftAssist October 2001 - August 2003
Drexel University May 2001 - July 2003
Allen Communication Learning Services August 1999 - October 2001
Criterion Communications May 1996 - August 1999
Skills
User Interface Design, Interaction Design, User Experience, Information Architecture, Usability Testing, User-centered Design, Medical Devices, Design Thinking, Human Factors, Design Strategy, Usability, Rapid Prototyping, User Research, Branding & Identity, Patient Safety, AAMI HE75, ISO 62366, Direct Patient Care, Contextual Inquiry, Site Maps, Persona, Wireframes, Information Design, Visual Design, Content Strategy, Graphic Design, Heuristic Evaluation, Quantitative Analytics, Team Building, Leadership, Qualitative Research, Creative Direction, User Interface, Web Design, Task Analysis, User Scenarios, Experience Design
Education
Philadelphia University 2015 — 2017
Master of Business Administration (M.B.A.)
Linfield College
BA, Business & Marketing. Fine Arts & English Minors.
University of Oregon
Post Baccalaureate Studies, Digital Media & Advertising
Winchester Church of God January 2014 - Present
Time Warner Cable September 2011 - January 2014
Shentel September 2009 - September 2011
Comcast May 1998 - August 2009
Skills
Marketing Research, Direct Marketing, Forecasting, Budgeting, Financial Analysis, Product Marketing, Marketing Strategy, Segmentation, Competitive Analysis, Marketing Management, Budgets, Strategy, Marketing, Management, Product Development, Business Development, Cross-functional Team..., Telecommunications, Marketing Communications, Market Planning, B2B, Strategic Partnerships, Analytics, Advertising, Internal Communications, Direct Sales, Email Marketing, Digital Marketing, Leadership, Sales, Team Building, Market Research, Product Management, Customer Retention, CRM, Integrated Marketing, Customer Experience, Lead Generation, Account Management, Online Marketing, Sales Operations, Multi-channel Marketing, Salesforce.com, P&L Management, Product Launch, Start-ups, B2B Marketing, Customer Acquisition, Brand Management, Market Analysis
Education
Rider University 1997 — 2000
Bachelor of Science, Marketing
Liberty University
Master of Business Administration (M.B.A.)
Green Source USA June 2014 - Present
Comcast June 2013 - June 2014
Keystone Communications March 2012 - June 2013
Scott Electrical Services February 2011 - February 2012
ELECTRA SAVE INC May 2006 - January 2011
Friedman Electric October 1995 - April 2006
The Farfield Company July 1994 - October 1995
Primerica February 1992 - July 1994
JIM KISTLER ELECTRIC 1990 - 1992
ELECTRA-SAVE, Inc 1984 - 1991
Skills
Sales Management, Management, Sales, Customer Service, Microsoft Office, Photoshop, Construction, Manufacturing, Microsoft Word, Engineering, Electricians, Negotiation, Purchasing, Product Development, Project Planning, Continuous Improvement
Education
Lincoln Technical Institute-Allentown 1986 — 1987
Associate's degree, Mechanical Drafting and Design
Columbia-Montour AVTS
Drafting and Design Technology/Technician, General
Xs Scuba Inc August 2015 - Present
Comcast August 2014 - June 2015
American Underwater Products August 2011 - June 2014
Marin Bamboo Reef February 2009 - July 2011
New England Divers Inc. March 2007 - February 2009
Skills
Scuba Diving, Management, Sales, Direct Sales, Surfing, New Product Ideas, Identifying New..., New Business Development, Sales Management, Sales Operations, Business Planning, Leadership, Marketing, Negotiation, Marketing Strategy, Product Development, Social Media, Strategic Planning, Team Building
Education
Long Beach City College 2009 — 2011
Saladworks at Athens (Salads of Athens, LLC) September 2009 - October 2010
RAMM 2007 - September 2009
UbiquiTel 1999 - 2006
UbiquiTel (Sprint) 1999 - 2006
Ubiquitel PCS 1999 - 2006
Education Management Corporation 1998 - 1999
Education Management Corporation 1997 - 1998
Comcast 1995 - 1997
US Army 1974 - 1995
Education
Long Island University 1992 — 1994
Masters of Business Administration, International Finance
The University of Georgia 1990 — 1991
Masters of Education, Exercise Physiology
United States Military Academy at West Point 1970 — 1974
BS, Engineering
Comcast August 2014 - Present
TWC April 2003 - February 2014
Sprint August 2002 - April 2003
Pathnet December 2001 - July 2002
UUNET February 2000 - December 2001
Cable & Wireless January 1994 - February 2000
Skills
Telecommunications, Vendor Management, Human Resources, Wireless, Call Centers, Telephony, Process Improvement, VoIP, Product Management, Human Resource Planning, Recruiting, Cross-functional Team..., Performance Management, Employee Relations, Employee Engagement, SharePoint, PeopleSoft, Kronos Timekeeping, ITIL v3 Foundations..., Talent Management, Employee Management, Employee Recognition, FMLA, HRIS, Microsoft Office, Learning Management..., SAP HR, Management, Program Management, Leadership, Team Leadership
Education
Liberty University
Bachelor of Science (B.S.), Psychology
MetricStream August 2015 - Present
SAI Global May 2012 - July 2015
e-know January 2010 - May 2012
NorthgateArinso, f/k/a Convergys Employee Care 2002 - 2012
Comcast 1996 - 2001
Skills
Vendor Management, GRC, Compliance Management..., Managing Database, Account Management, Sales Operations, Event Management, Strategic Consulting, Manage Client..., HRO, Process Management, Process Engineering, Sales Process, SaaS, Outsourcing, Process Improvement, Business Process, Call Centers, Analysis, Software Documentation, Requirements Analysis, Training, Project Management, Business Process..., CRM, Management, Leadership
Education
University of North Florida
Bachelor of Fine Arts (BFA), History
Liberty University
Bachelor's Degree, Interdisciplinary Studies - Cognates in Education and Social Science, Magna Cum Laude
KGS EVENTS & TRAVEL January 2014 - Present
PROWAVE MEDIA, LLC / POWER NG PINOY TV April 2011 - Present
COMCAST July 2009 - April 2011
SANZ INSURANCE AGENCY July 2008 - June 2009
BOWNE OF SAN FRANCISCO November 2004 - May 2008
BOWNE OF PALO ALTO July 1999 - November 2004
Bowne Business Communications 1996 - 1999
Skills
Process Improvement, Customer Service, CRM, Business Development, Account Management, Management, Strategic Partnerships, Team Building, Strategic Planning, Sales Management, Project Management, Mobile Devices, Event Planning, Weddings, Travel Management, Travel Arrangements, Travel, Event Management, Hotels, Airlines, Hospitality, Multiple Project..., Sales, Direct Sales, Start-ups, Entrepreneurship, Training, Team Leadership, New Business Development, Finance, Forecasting, Operations Management
Education
Los Medanos College
Associate of Science (A.S.), Certified Travel Associate
The University of Tennessee at Chattanooga
Comcast Spotlight Area Sales ManagerComcast Cable - Central PA2007 - Present
Comcast 2006 - Present
Adelphia Communications 2003 - Present
TCI 1995 - 2000
Skills
Advertising, Sales Management, New Business Development, Marketing Strategy, Sports Marketing, Social Media Marketing, Media Buying, Marketing
Education
Lock Haven University of Pennsylvania 1987 — 1991
Penns Valley
Comcast May 2011 - Present
Segula Technologies August 2008 - February 2012
Robert Half International 2007 - 2007
Benefit Consultants Group November 2003 - December 2006
Skills
Project Implementation, Data Management, Excel, Customer Service, Accounting
Education
Lincoln University
The Planet 2008 - 2010
Comcast 2003 - 2008
Education
Lone Star College-CyFair 2009 — 2013
Associate of Arts (A.A.)
Comcast October 2001 - Present
Education
Lock Haven University of Pennsylvania 1991 — 1995
BS
Comcast Cable March 2007 - December 2009
Comcast Cable February 2005 - March 2007
Comcast 2002 - 2006
Skills
Call Center, Telecommunications, Workforce Management, Forecasting, Cross-functional Team..., Vendor Management, Budgets, Team Leadership, Customer Experience, Team Building, Telephony, Leadership, Customer Service, Process Improvement, Customer Retention, Recruiting, Training, Customer Satisfaction, Strategic Planning, Analysis, Coaching, Performance Management, Management, Call Centers, Broadband, Program Management, Project Management, Operations Management, Salesforce.com, Accounting, Account Management, Time Management, Troubleshooting, CRM, Change Management, Team Management, Outsourcing, Sales
Education
San Francisco State University 2012 — 2014
Bachelor's degree, Accounting
Los Medanos College 2010 — 2012
Associate of Science (A.S.), Accounting
Comcast August 2012 - Present
Skills
Sales, Customer Service, Sales Presentations, Retail Management, Entrepreneurship, Direct Marketing, Digital Printing, Document Imaging, Graphics Software, PowerPoint, Telephone Skills, Closing, Buyer Focused Sales, Consultative Selling, Demonstrations, CRM software, Accounts Payable, Accounts Receivable, Franchising, Sales Management, Marketing, New Business Development, Direct Sales, Advertising, Retail, Account Management, Small Business, QuickBooks, Customer Retention, Business Development, Online Marketing, Sales Operations, Selling, Social Networking, Cold Calling, Email Marketing
Education
New York University 1999 — 1999
Graduate Level Certificate, Multimedia Technology Certificate Program
LIU Post 1990 — 1995
Bachlor of Science, Marketing and Advertising
Tailored Concierge Service, LLC December 2013 - Present
Cox Communications October 2011 - October 2013
Comcast April 2008 - September 2011
Skills
Account Management, Customer Retention, Call Center, B2B, P&L Management, Telecommunications, Customer Relations, Broadband, SIP, Ethernet, Customer Satisfaction, Project Management, M&P, WiFi, Vendor Management, Customer Service, Call Centers, Solution Selling, Customer Experience
Education
Liberty University
Master of Business Administration (MBA), Project Management
Strayer University (DC)
Bachelor of Business Administration (B.B.A.), Business Administration and Management
UMUC
Bachelor of Science (BS), Small Business Administration/Management
State Street November 2014 - Present
Commonwealth of Massachusetts, Department of Public Health March 2012 - October 2014
J.P. Morgan August 2011 - March 2012
Comcast May 2009 - July 2011
Idexcel September 2008 - April 2009
Kantipur Engineering College December 2004 - August 2006
Skills
Java, JSP, JSF, Spring, Hibernate, Ant, Web Services, RichFaces, Web Applications, Integration, HTML, CSS, JavaScript, AJAX, JQuery, JSON, Servlets, Struts, MySQL, Oracle, Maven, Tomcat, SOAP, REST, XML, Eclipse, Linux, MVC, JPA, Atlassian JIRA, Tortoise SVN, ClearQuest, UML, Weblogic, Git, Quality Center, Python, MongoDB, Spring Framework
Education
Lincoln University (CA) 2006 — 2008
Master of Business Administration (M.B.A.), Manangement Information System
Tribhuvan University, Nepal 2000 — 2004
BE, Computer Engineering
Higher Life Community Church January 2014 - July 2014
AT&T December 2012 - October 2013
Verizon February 2007 - December 2012
comcast September 2001 - February 2007
Skills
Proficient in Microsoft..., Management, Team Leadership, Telecommunications, Project Management, Account Management, Call Centers, Process Improvement
Education
Liberty University 2014 — 2015
MSA, Accounting
Rutgers, The State University of New Jersey-Newark
Bachelor of Arts (B.A.), Economics
Asurion March 2013 - Present
Asurion February 2011 - March 2013
Sitel (Formerly Clientlogic) February 2009 - February 2011
Sitel (Formerly Clientlogic) March 2008 - February 2009
Sitel (Formerly Clientlogic) March 2006 - March 2008
Comcast April 2002 - January 2006
Comcast June 2000 - April 2002
Comcast February 1998 - June 2000
Skills
Microsoft Office, Essbase
Education
Lipscomb University 2001 — 2003
The University of Memphis
M.S. Degree, Consumer Economics
University of Notre Dame
B.A. Degree, French Language and Literature
Lakewood Paving Company, LLC April 2012 - Present
Rose Paving Company February 2008 - April 2012
Comcast April 2007 - February 2008
Comcast May 2003 - April 2007
Skills
Construction, Concrete, Leadership, Contract Negotiation, Management, Sales Management, Budgets, Strategic Planning, Customer Service, New Business Development, Team Building, Negotiation, Sales, Account Management, Marketing Strategy, Contract Management, Project Management, Process Scheduler, Project Planning, Procurement, Purchasing, Construction Management, Business Development, Customer Satisfaction, Human Resources, Operations Management, Process Improvement, Forecasting, Asphalt Paving, Sealcoating, Lot Marking, Heavy Equipment, Selling, Asphalt, Transportation, Contractors, Supervisory Skills, Facilities Management, Team Leadership, Proposal Writing
Education
Webster University 2005 — 2008
MA, Management & Leadership
Loras College 1991 — 1995
BA, Public Relations
Hexion, Inc. November 2014 - Present
UT MD Anderson Cancer Center December 2011 - November 2014
Siemens Energy, Inc. August 2011 - December 2011
Comcast August 2007 - April 2011
Telcove April 1999 - March 2007
U.S. Army June 1978 - September 1998
Skills
Recruiting, Workers Compensation, Human Resources, Employee Relations, Onboarding, Employee Benefits, Training, Leadership, New Hire Orientations, Customer Service, Payroll, Call Centers, Customer Satisfaction, Microsoft Office, Workforce Planning, Personnel Management, Management, PeopleSoft, Hiring, Sourcing, Administrative..., Benefits Administration, Performance Management, Outlook, Interviews, Applicant Tracking..., College Recruiting, Temporary Placement, Employee Training, HRIS, Succession Planning, Talent Management, Employee Engagement, Screening, Vendor Management, Talent Acquisition, Conflict Resolution, Team Building, Administrative...
Education
Liberty University
Comcast January 2011 - Present
Skills
Troubleshooting, Technical Support, Active Directory, ITIL, Vendor Management, Windows 7, Windows Server, XP, IT Service Management, System Deployment, Disaster Recovery, Data Center
Education
Lincoln Technical Institute-Allentown
Associate's degree, Electronics
Comcast Customer Service RepToyotal Motor CreditDecember 2006 - November 2009
Skills
Call Center, Workforce Management
Education
Los Angeles City College 2002 — 2004
A.S, Management
University of Mississippi Medical Center
Health Care Management
Apple July 2015 - Present
No company name November 2007 - Present
Apple May 2013 - July 2015
Best Buy June 2011 - February 2012
Comcast April 2007 - December 2010
Skills
VoIP, Telephony, Call Center, Telecommunications, Computer Network..., Avaya, Ethernet, Troubleshooting, Wireless, Provisioning, Routers, BMC Remedy, IP, Technical Support, Cable Modems, Cable Television, Windows 7, Sales, Networking, Call Centers, iPad, Customer Experience, Computer Hardware, Hardware, Active Directory, TCP/IP, Operating Systems, DOCSIS, Mac OS, LAN-WAN, Windows, Wireless Networking, OS X, Customer Service, Help Desk Support, System Deployment, Laptops, Software Installation, Printers, Windows Vista, Windows XP, A+ Certified, XP, Computer Repair
Education
University of Tennessee 2002 — 2005
Batchelor of Arts, psychology, 3.78 GPA
Pellissippi State Community College 2000 — 2002
Lincoln Memorial University 1993 — 1994
Comcast January 2013 - Present
Comcast May 2012 - November 2012
Comcast May 2011 - May 2012
Comcast 2009 - 2011
Arrow Rentals 1986 - 2008
Farmers Insurance 1982 - 1986
Skills
Call Center, Customer Service, Customer Satisfaction, Billing, Troubleshooting, Accounts Payable, Accounts Receivable, Payroll, Client Billing, Filing, Microsoft Office, Telecommunications, Virtual Teams, Administrative Work, Customer Retention, Avaya, CSG, Collections, Technical Support, Customer Experience, Call Centers, Workforce Management, Quality Assurance, Coaching, Team Building, Invoicing, Management
Education
Los Angeles Mission College 2006 — 2008
AA, Paralegal Studies, 4.0
Comcast November 2005 - Present
Comcast November 2005 - Present
Comcast November 2005 - Present
TXU Energy January 2004 - January 2005
Skills
Art, Drawing, Photoshop, Designs, Electronics Repair, Creativity, Advertising
Education
Lone Star College
IT
Comcast October 2010 - Present
Skills
Customer Service, Operations Management, Customer Satisfaction, Microsoft Office, Team Leadership, PowerPoint, Leadership, Management, Inventory Control, Shipping, Strategy, Project Management, Program Management, Sales Operations, Telecommunications, Call Centers, Team Building, Training
Education
Lipscomb University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Volunteer State Community College
Associate's degree, Logistics, Materials, and Supply Chain Management
Comcast February 2011 - Present
Education
Liberty University 2013 — 2015
Master of Business Administration (M.B.A.)
Temple University - Fox School of Business and Management 2001 — 2006
BBA, Marketing Management
Comcast June 2007 - Present
Skills
Telecommunications, Troubleshooting, VoIP, Telephony, Cabling, Call Centers, IP, Wireless, Technical Support, T1, Ethernet, Routers, TCP/IP, Computer Network..., Wireless Networking
Education
LIU Brooklyn 1997 — 2002
Bachelor of Science (B.S.), Computer Engineering
Proserv - Production Technology Services June 2014 - January 2015
Proserv - Production Technology Services March 2014 - June 2014
OnBoard Tours May 2012 - February 2014
Comcast September 2010 - June 2011
Skills
Microsoft Office, Business Development, Customer Satisfaction, Invoicing, Sales, Call Centers, Customer Service, Leadership, Customer Retention, Team Building, Cold Calling, Training, Process Improvement, Team Leadership, Management, Account Management, Recruiting, Data Entry, Direct Sales, Time Management, Vendor Management, Salesforce.com, Microsoft Excel, Customer Experience
Education
Lone Star College System 2012 — 2014
Associate of Arts and Sciences (A.A.S.)
Bank of America March 2015 - Present
Bank of America May 2013 - March 2015
Comcast October 2010 - March 2013
Comcast Cable April 2009 - October 2010
Comcast Cable October 2006 - April 2009
Comcast Cable August 2001 - October 2007
Skills
Call Center, Customer Retention, Workforce Management, Telecommunications, Troubleshooting, Management, Technical Support, Networking, Leadership, Call Centers, Cisco Technologies, Coaching, Avaya, Team Building, Cross-functional Team..., Windows, Windows XP, Customer Service, IP, Operating Systems, TCP/IP, Customer Experience, Customer Satisfaction, Team Leadership, Broadband, Wireless, Routers, Process Improvement, Training, Operations Management, Telephony, VoIP, Wireless Networking, Computer Hardware, Microsoft Office, Analysis, Account Management
Education
El Paso Community College
Longwood College
First American Title August 2010 - Present
Comcast July 2009 - May 2010
First American Title May 2000 - December 2008
Parrot Cellular November 1998 - February 2000
Skills
Attention To Detail, Decision Making, Staff Training, Customer Service, Sales, Leadership, Management
Education
California State University-Hayward 2011 — 2013
Business Administration, Business Administration and Management, General
Los Medanos College 2009 — 2011
general education requirements, Business Administration and Management, General
Verizon Wireless December 2014 - Present
Verizon Wireless October 2013 - Present
Comcast May 2013 - October 2013
Time Warner Inc. July 2012 - April 2013
SYNNEX August 2011 - August 2012
Verizon Wireless May 2006 - March 2010
Verizon Wireless January 2004 - May 2006
Skills
Grant Writing, MOS, PMP, Team Building, Leadership, Call Centers, Resume Writing, Training, Vendor Management, Organizational..., College Recruiting, Applicant Tracking..., Social Networking, Onboarding, Coaching, Team Management, Visio, Telecommunications, Talent Management, Training Delivery, Sales, Business Development, Management, Interviews, Customer Service
Education
Unversity of Wisconsin Stout 2014 — 2016
Masters of Arts, Training and Human Resource Development
Unversity of Wisconsin Stout 2014 — 2015
E-Learning and Online Teaching Graduate Certificate, Education
Limestone College 2010 — 2012
Bachelor's degree, Management and Marketing
South Carolina State University 1992 — 1995
BA, Management And Marketing
Dump Truck International May 2015 - Present
Comcast December 2013 - January 2015
United States Navy September 2009 - September 2013
Skills
Military, Navy, Military Operations, Military Experience, Security Clearance, Command, Force Protection, DoD, National Security, Weapons, Military Training, Defense, Counterterrorism, Leadership, Security, Program Management, Information Assurance
Education
Katy High School 2005 — 2009
High school diploma
Lone Star College-CyFair
Comcast October 2006 - Present
Skills
Sales, Graphic Design, Drawing
Education
Lincoln Christian University
TigerDirect.com May 2014 - March 2015
Tar Heel Pages November 2013 - April 2014
United States Postal Service March 2013 - November 2013
Self-Employed Freelance Writer and Editor 2009 - 2010
Comcast 2007 - 2008
Comcast 2006 - 2008
Family Optical 2004 - 2008
Hayfield High School Athletics Department 2002 - 2003
Fashion Bug 2000 - 2001
Fairfax County Public Schools 1999 - 2000
Skills
Sales, Customer Service, Counseling Psychology, Tutoring, Writing, Library Science, Account Management, Key Account Management, Collections, Mentoring, Youth Mentoring, Blogging, Social Media, Advertising, Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Office Management, Bookkeeping, Scheduling, Time Management, Sales Management, Management, Small Business, Small Business Marketing, Small Business..., Small Business Online..., Small Business..., Public Speaking, Sales Process, Direct Sales
Education
Liberty University 2010 — 2012
Bachelor of Science (BS), Interdisciplinary Studies (Psychology and Business), 3.89
Liberty University 2010 — 2012
MA in Human Services Counseling, Crisis Counseling
Northern Virginia Community College 2003 — 2006
Associate of Arts (AA), Liberal Arts, 3.7
Connections Csp August 2012 - Present
Comcast February 1998 - August 2012
Comcast Cable 1998 - 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Customer Retention, Account Reconciliation, Account Management, 10 Key, Typing, Mental Health Counseling, Behavioral Health, Answering Phones, Clerical Skills, Crisis Intervention, Client Counseling, Lotus 123, Office Management, Work well without..., Works well with people, Critical Thinking, Analytical Skills, Intercultural..., Superior Communications..., Problem Solving, Proficient Communicator, Data Entry, Word Processing
Education
Liberty University 2009 — 2012
Master of Arts (M.A.), Human Services: Marriage & Family Counseling
Wilmington University 2007 — 2009
Bachelor's degree, Behavioral Science
NBCUniversal, Inc. May 2014 - Present
Amaru Films September 2000 - Present
NBCUniversal, Inc. September 2011 - May 2013
Comcast August 2010 - August 2011
Comcast August 2009 - August 2010
Skills
Social Media, Digital Media, Account Management, Digital Marketing, Social Media Marketing, Television, New Media, Online Advertising, Digital Strategy, Customer Service, Broadcast, Video, Social Networking, Film Production, film, Short Films, Independent Film, Film, Entertainment, Final Cut Pro, Video Production, Producing
Education
Long Island University, Brooklyn Campus 2005 — 2007
Master of Arts (MA), Arts, Entertainment, and Media Management
SUNY Purchase 2000 — 2004
Bachelor of Fine Arts (BFA), Film
Universidad Nacional Mayor de San Marcos 1994 — 1998
Bachelor's degree, Social Communication, 3.8
Comcast August 2011 - Present
Cablevision April 2009 - August 2011
PC Richard & Son December 2005 - April 2010
Skills
Technical Support, Team Building, Technology, Sales, Strategic Partnerships, Management, Team Leadership, Sales Process, Sales Presentations, Sales Management, Sales Operations, Selling, B2B, Direct Sales, Organizational..., Quality Control, Inventory Management, Planogram Development, Presentations
Education
Lincoln Technical Institute-Union 2005 — 2007
NCCER certificate (national center for construction education and resource), Electronic systems technician
Randstad March 2013 - Present
Comcast October 2012 - April 2013
Randstad 2013 - 2013
Skills
Accounts Receivable, Account Management, Case Managment, Casework, Customer Service, Customer Retention, Account Reconciliation, Call Centers, Cashiering, Accounts Payable, Payments, Electronic Payments, Payment Card Processing, Administration
Education
Lincoln University (MO) 2005 — 2010
"B.S", Sociology with a minor in social work
Comcast April 2012 - Present
Verizon Fios 1 News June 2008 - January 2011
Germantown Medical Associates November 2007 - April 2008
Skills
Sales, Training &...
Education
Lincoln University 1976 — 1980
Bachelor of Science (B.S.), Business Management and Marketing
KayMan and Sons LLC July 2013 - April 2014
Hewlett-Packard 2010 - 2013
Comcast January 2007 - November 2009
Skills
Technical Support, VoIP, Windows Server, Windows 7, Help Desk Support, Computer Hardware, Troubleshooting, Operating Systems, Software Development, Leadership, Windows XP, TCP/IP, Microsoft Office, HTML, Networking, Active Directory, Customer Service, Microsoft Office..., Java, Programming, C++, Network Administration, Cisco Networking, InfoPath Forms, C#, Linux Desktop, Ubuntu, Residential Roofing, Siding, Metal Roofing, Small Business..., Inventory Management, Logistics Management, Project Management
Education
Lorain County Joint Vocational School District 2002 — 2005
Computer Systems Networking and Telecommunications
Comcast July 2015 - Present
CEI (ceiamerica.com) December 2014 - July 2015
UHP wireless 2009 - 2012
Skills
CCNA, CCENT, Cisco Certified, Cisco Routers/Switches, Cisco Nexus, Juniper Routers/Switches, Juniper MX960 &..., JUNOS, MPLS Networking, IP Multicast, OSPF, BGP, EIGRP, ISIS, 802.1q, Fiber Optic Networks, VoIP, Telecommunications, Spectrum Management, TCP/IP protocols, Wireless, Ethernet, TDM, Satellite Communications, T1/T3/DS1/PRI/FXO/FXS, Vlan, Dark Fiber, Fiber Optic Cable, VoIP protocols SIP, Alcatel, Project Management, LAN-WAN
Education
Network Learning Institute 2014 — 2014
Cisco CCENT CCNA Router/Switches, Routers & Switches
Lincoln Technical Institute-Moorestown 1979 — 1980
IC Chip Lvl
Comcast February 2007 - Present
Florida Department of Elder Affairs January 2005 - February 2007
Skills
Cabling, Cable Television, Digital Cable, Cable Broadband, VoIP, Smart Homes, Computer Repair, Ceramic Tile, Computer Hardware, Management
Education
Lively Technical Center
Northwestern State University
Best Buy October 2014 - Present
Extreme Advantage September 2014 - October 2014
The Computer Guy'z July 2012 - June 2014
Luxury Auto Sales, inc. April 2010 - October 2012
O.C. Communications January 2011 - May 2012
Comcast March 2007 - April 2010
The Computer Guy'z March 2005 - February 2007
Astound February 2002 - January 2005
Cost Plus World Market November 2001 - January 2002
Skills
Team Management, Computer Repair, Computer Hardware..., Web Design, OSHA Certified, MSDS, Clean Air Act, EPA, Typing, Music Production, Keyboard Skills, Piano Playing, Customer Service, Consumer Electronics, Technical Support, Delivering projects on..., Windows 7, Windows XP, Windows 95, Windows 3.1, Windows Server, Windows Vista, Linux System..., Unix Administration, DOS commands, DOS, Network Administration, Wireless Networking, Security Management, Electronics Repair, Professional Mentoring, Mentoring New Hires, Microsoft Office, Microsoft Word, Microsoft Excel, Mozilla, Computer Hardware, Microsoft Publisher, Mac OS, Hard Drives, Cable Television, Reliability, TCP/IP, FTP, Telnet, SSH Client, Virus Removal, Windows 8, Internet Explorer, QuickBooks
Education
Los Medanos College 2000 — 2003
Associate of Arts (AA), Computer Science
Deer Valley High School 1996 — 1999
High School Diploma, General Studies