Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
ConAm Management Corporation February 2014 - Present
Comcast September 2011 - February 2014
Comcast March 2009 - September 2011
Comcast April 2008 - March 2009
Boys and Girls Clubs of America January 2007 - April 2008
American Realty July 2006 - January 2007
Skills
Strategic Planning, Marketing, Microsoft Office, Innovation Development, Youth Mentoring, Customer Service, Customer Retention, Customer Satisfaction, Accounting, Financial Analysis, Team Leadership, Growth Strategies, Mentoring New Hires, Program Management, Process Improvement, Call Centers, Customer Experience, Leadership, Management, Team Building, Telecommunications
Education
University of Phoenix-Southern California Campus 2010 — 2012
Bachelor Degree, Business Administration, Management and Operations
San Joaquin Delta College 2006 — 2008
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Vestas November 2014 - Present
Quality Assurance Resources, Inc. May 2013 - November 2014
TMK IPSCO 2012 - 2013
Boomerang Tube, LLC August 2011 - August 2012
Comcast March 2007 - August 2011
US Army Corps of Engineers December 2002 - December 2008
Skills
Wireless Networking, NDT, Customer Relations, Project Management, Strategic Planning, Engineering, PowerPoint, Conflict Resolution, Heavy Equipment, Metal Fabrication, Software Documentation, Maintenance & Repair, Testing, Quality Management, Project Planning, Calibration, Six Sigma, Root Cause Analysis, Customer Service, Welding
Education
San Jacinto College 2011 — 2011
NDT, Industrial Technology/Technician
H.C.C
Comcast Business May 2014 - Present
Comcast August 2012 - May 2014
Higher Dimension January 2005 - July 2010
City of Houston Council District B June 2004 - January 2005
Skills
Public Speaking, Customer Service, Outlook, Policy, Community Outreach, Public Relations, Microsoft Office, Event Management, Research, Microsoft Excel, PowerPoint
Education
San Jacinto College
Associate of Arts and Sciences (AAS), History
Comcast June 2014 - Present
Target July 2012 - May 2014
Target June 2010 - June 2012
Target June 2008 - May 2010
Target January 2008 - June 2008
Target June 2007 - August 2007
Skills
Event Planning, Store Management, Negotiation, Brand Management, College Recruiting, Talent Acquisition, Recruiting, Retail, Applicant Tracking..., Employee Relations, Talent Management, Leadership Development, Customer Service, Human Resources, Onboarding, Performance Management, Leadership, Team Building, Training, Interviews, Management
Education
University of California, Berkeley, Haas School of Business 2005 — 2008
BS, Business Admin.
San Francisco State University, College of Business 2009 — 2011
MBA, Marketing
University of Puget Sound 2004 — 2005
Business
Golden High School 2000 — 2004
Cisco Systems 2004 - Present
Cisco Systems 2007 - 2011
IronPort Systems 2006 - 2007
IronPort Systems 2004 - 2006
Comcast 2003 - 2004
Brightmail 2002 - 2003
Exodus Communications 2000 - 2002
GlobalCenter 1998 - 2000
Skills
Internet Security, Security, Network Security, Product Support, Anti-spam, Antivirus, Data Analysis, Web Security, Information Security, Cisco Technologies, TCP/IP, Networking, Application Security, Anti-phishing, SMTP, IPSec, CCNA, Technical Support, Content Filtering, Ironport, Computer Security
Education
University of Phoenix
Bachelor of Science, Information Technology
San Jose State University
Aviation and Criminal Justice
Comcast Cable January 2014 - Present
Comcast April 2013 - January 2014
Comcast May 2009 - March 2013
Best Buy October 2005 - March 2009
Skills
Troubleshooting, Cisco Technologies, Switches, Customer Service, Wireless, VoIP, Microsoft Office, Microsoft Excel, Microsoft Word, Help Desk Support, Coaching, Testing, Windows, IP, Sales, Linux, CCNA, Access, Visio, Mac, PC diagnostics, Communications, Powershell, Networking, Dispatching, Telephony
Education
Western Governors University 2015 — 2017
B.S. Information Technology, Security
San Joaquin Delta College
A.S. Computer Networking Technician, Computer Science, 3.5
Comcast July 2014 - Present
InfoRelay Online Systems, Inc. September 2013 - July 2014
InfoRelay Online Systems, Inc. September 2012 - September 2013
GNP Frame June 2010 - September 2010
Skills
Marketing Strategy, Marketing, Email Marketing, Integrated Marketing, Google Adwords, Web Design, Graphic Design, Salesforce.com, Advertising, Photoshop, Google Analytics, Sales, Social Media, SEO, Adobe Creative Suite, Digital Marketing, Blogging, Strategy, Copywriting, Prezi, Infographics, Cloud Computing, Business Development, Marketing Management, Social Media Marketing, SPSS, B2B, Online Advertising, Brand Management, Analytics, PPC, Public Relations, Press Releases, Direct Marketing, Microsoft Excel
Education
San Diego State University-California State University 2011 — 2012
Master of Science in Business Administration, Marketing/Marketing Management, General
San Diego State University-California State University 2007 — 2011
BA, Graphic Design, 3.6
Sun Kissed Tan January 2012 - Present
Comcast February 2011 - January 2013
TelePacific Communications February 2007 - February 2011
ADP June 2003 - May 2006
Visa/ Inovant 2002 - 2002
Skills
Cold Calling, Direct Sales, Telecommunications, Sales Operations, Wireless, Data Center, Account Management, Sales, Solution Selling, Salesforce.com, Unified Communications, Management, Selling, Managed Services, VoIP, Co-location, Sales Management, New Business Development, Sales Process, Channel, Strategic Partnerships, Customer Retention, Sales Presentations, B2B, Call Centers, CRM, Cloud Computing, Enterprise Software, Networking, Professional Services, Lead Generation, Channel Partners, Start-ups, Telephony, Business Development
Education
San Francisco State University
BA, Communication
University of California, Santa Barbara
Communication
ESEReport.com 2013 - Present
Vision Magazine April 2014 - Present
Latino Leadership Alliance 2006 - 2014
Santa Clara County Board of Supervisors January 2009 - March 2013
Comcast December 1997 - December 2008
Skills
Public Policy, Legislative Relations, Philanthropy, Legal Assistance, Regulations, Political Campaigns, Government, Public Relations, Policy Analysis, Media Relations, Research, Legislation, Policy, Coalitions, Public Speaking, Community Outreach, Legal Research, Public Administration, Legal Writing, Politics, Grassroots Organizing, Nonprofits, Program Development, Community Development, Grant Writing, Fundraising, Grants, Economic Development, Strategic Communications, Community Organizing, Speech Writing, Volunteer Management, Press Releases, Program Evaluation, Crisis Communications
Education
San Jose State University 1981 — 1994
Bachelor of Arts, History
James Lick High School 1978 — 1981
Diploma
SolarCity December 2014 - Present
SolarCity January 2014 - Present
Self Employed September 2012 - January 2014
Integra Telecom October 2011 - September 2012
TelePacific Communications October 2010 - July 2011
AtomPod Networks, LLC July 2010 - October 2010
Comcast July 2008 - June 2009
Oracle Corporation September 2007 - February 2008
General Nutrition Centers, Inc May 1995 - August 2007
General Nutrition Centers, Inc 2005 - 2007
Skills
Consultative Selling, Sales Management, Solution Selling, B2B, Territory, Account Management, Direct Sales, Sales Process, Cold Calling, Contract Negotiations, Selling, New Business Development, Customer Relations, Negotiation, Customer Service, Telecommunications, Marketing Strategy, Customer Retention, Channel, Business Planning, Competitive Analysis, VoIP, Salesforce.com, Public Speaking, MPLS, Forecasting, Social Media, Team Building, Cloud Computing, Key Account Management, Business Strategy, Coaching, Managed Services, Lead Generation, Inventory Management, Retail, Planning, Market Penetration, Vendor, Problem Solving, Budgeting, Executive Reporting, Strategic Planning, Contract Negotiation, Biology, Organic Chemistry, Wildlife Biology, Sports Nutrition, Nutrition, Sales
Education
San Francisco State University 1994 — 1998
BS, Kinesiology (Emphasis on Biological Sciences)
Yuba College 1992 — 1994
Associate's degree, Chemistry
TrueLite Trace Inc. July 2014 - Present
A & M Farm June 2009 - July 2014
Comcast February 2008 - December 2012
Comcast April 2006 - February 2008
Comcast March 2004 - April 2006
Texas Instruments January 1994 - December 2003
Skills
Management, Sales, Customer Support, Experience in Call..., Field Application..., Physical Design, Problem Solving, Office Equipment, Magma, Accounts Receivable, Account Management, Call Centers, Magmasoft, Cold Calling, Farmers Markets, Customer Satisfaction, Electronics Repair, Team Management, Organic Gardening, Vegetation Management, Farmers, Business Analysis, Leadership, Workplace Safety, Food Science, Marketing Strategy, Marketing..., Workforce Management, Software Development, Client Billing, Leadership Development, Social Media Marketing, Organic Farming, Billing Process, Sales Management, Service Delivery, Customer Insight, Customer Service, Marketing Communications, New Business Development, Office Management, Strategic Planning, Cable Television, Cable Modems, Market Research, Work Ethic, Marketing, Team Leadership, ASIC, Methodology
Education
San Jose State University 1988 — 1993
Bachelor of Science (B.S.), Electrical and Electronics Engineering
San Jose State University
salesforce.com June 2014 - Present
Shutterfly March 2013 - June 2014
Comcast October 2012 - March 2013
Qualcomm June 2012 - September 2012
Apple February 2012 - July 2012
San Jose State University January 2011 - February 2012
Microsoft June 2011 - August 2011
Tech Mahindra August 2007 - June 2010
Reliance Infocomm May 2005 - July 2005
Skills
NetBeans, JMS, Swing, Eclipse, XML, Java, NIO, Netty, Security, Bluetooth, C, HTML5, NOSQL, MongoDB, HTML 5, NoSQL, PHP, Java Enterprise Edition, MySQL, Web Services, Spring, Testing, Android, Maven
Education
San Jose State University 2010 — 2012
MS, Software Engineering
MBM Engineering College, Jai Narain Vyas University 2003 — 2007
Bachelor of Engineering, Computer Engineering
St Annes 1990 — 2003
High School, Physics Chemistry Mathematics
Comcast February 2015 - Present
Freelance October 2013 - Present
Safeway January 2010 - February 2014
Cornerstone Fellowship December 2007 - September 2010
Alameda County Sheriff's Office May 2002 - December 2007
U.S. Print June 2001 - December 2001
Space Systems Loral July 1999 - June 2001
SLAC National Accelerator Laboratory December 1995 - June 1999
Music Annex June 1994 - July 1995
Skills
Leadership, Operations Management, Quality Assurance, Training, WordPress, Team Building, Testing, JavaScript, Manufacturing, Security, Video, Sound, Strategic Planning, Troubleshooting
Education
San Francisco State University 1991 — 1994
Certificate Program, Audio Engineering
Comcast Cable February 2014 - Present
Comcast September 2010 - February 2014
Comcast Cable July 1999 - September 2010
TCI Cable June 1994 - December 1996
Skills
Telecommunications, Call Centers, VoIP, Broadband, Customer Experience, Telephony, Troubleshooting, Avaya, Customer Satisfaction, IP, Networking, Technical Support, Wireless, Computer Network..., Avaya Technologies, Cabling, Team Leadership, Customer Retention
Education
San Jacinto College 1991 — 1992
Pasadena High School 1987 — 1991
MLB Advanced Media June 2014 - Present
KGO-TV April 2006 - September 2014
VCAT December 2013 - May 2014
KRON-TV April 2011 - September 2012
Comcast January 2009 - September 2009
Open House Productions April 2007 - September 2007
Kaiser Foundation Health Plan February 2007 - June 2007
KTVU June 2004 - December 2004
California Closets Concord January 2000 - July 2002
Skills
Video Production, Field Producing, Television Studio..., Office Administration, Typing, Nannies, Production Assistance, Computer Proficiency, People Skills, Communication, Leadership, Highly responsible, Broadcast, Bookkeeping, Customer Service, Microsoft Excel, Internet, Invoicing, Microsoft Office, Microsoft Word, Social Media, Mac, Networking, Research, Broadcast Television, Radio Broadcasting, Television, Final Cut Pro, HD Video, Video Editing, Master Control, ENPS, New Media, Television Producing, Broadcast Engineering, Media Production, Interviews, Casting, Broadcast Journalism, Avid, Screenwriting, Camera Operating, Radio, Film, Commercials, Breaking News, Non-linear Editing, Recording, Film Production, Video
Education
San Francisco State University 2001 — 2006
Bachelor of Arts (BA), BECA- broadcasting electronic communicational arts (video/media production)
Central States Roofing Company, Inc. July 2013 - Present
Ricoh Americas Corporation October 2012 - July 2013
Comcast March 2011 - October 2012
Integra Telecom July 2010 - March 2011
EMC Computer Systems November 1997 - January 2008
Skills
Solution Selling, Telecommunications, Sales Operations, Managed Services, Co-location, Direct Sales, Unified Communications, Team Building, Salesforce.com, Account Management, Team Leadership, VoIP, Channel, Sales Process, Cloud Computing, Telephony, Hosted Services, SaaS, Wireless, Network Security, Program Management, Sales Management, MPLS, Ethernet, IP, LAN-WAN, Lead Generation, Selling, Avaya, Cold Calling, Strategic Partnerships, Cisco Technologies, Security, New Business Development, WAN, Sales Presentations, CRM, Vendor Management, Customer Retention, B2B, Video Conferencing, Data Center, Business Development, Networking, Sales, Leadership, Start-ups, Integration, Budgets, Professional Services
Education
San Jose City College 1981 — 1982
Physical Education Teaching and Coaching
DeAnza College 1980 — 1981
Physical Education Teaching and Coaching
Cogent Communications April 2014 - Present
Ciao Telecom Inc. December 2011 - July 2013
Cbeyond December 2010 - December 2011
Wiline Networks December 2009 - December 2010
Comcast September 2008 - November 2009
Skills
Proficient in Sales..., CGS and Usage Report..., International Telephony..., VoIP, Cloud Computing, Wireless, IP, Enterprise Software, Selling, Direct Sales, Account Management, Mobile Communications, Telecommunications, Sales Management, B2B, Sales, Solution Selling, New Business Development, Salesforce.com, Product Marketing, Cold Calling, Sales Process, Mobile Devices, Leadership, Sales Operations, Channel Partners
Education
San Jose State University 1980 — 1985
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management
Gracenote September 2015 - Present
Caravan Studios, a division of TechSoup March 2015 - May 2015
TechSoup Global January 2015 - March 2015
Centro Community Partners September 2014 - December 2014
Comcast February 2008 - January 2014
Bay Surveillance December 2003 - June 2007
Skills
System Administration, Linux, Servers, Cisco Technologies, IP, Integration, Windows, Red Hat Linux, VOD, Set Top Box, Hardware, Technical Support, Interactive TV, Solaris, Digital Video, Web Development, Software Installation, Unix, Networking, SharePoint, Start-ups, Agile Methodologies
Education
San Francisco State University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration - Concentration in Sustainable Business, 3.9/4.0
University of California, Davis 1999 — 2004
BS, Computer Engineering
24 Seven Inc. October 2014 - Present
Coldwell Banker April 2013 - Present
Sears Holdings Corporation April 2013 - March 2014
BrokerOne Mortgage/ Intero Real Estate May 2004 - May 2012
Comcast July 2005 - April 2007
Adax, Incorporated July 1998 - January 2001
Skills
Real Estate Transactions, Project Management, International Real..., Financial Analysis, diversed cultural and..., Contract Negotiation, Customer Relations, Telecommunications, Technical Support, social experience, Auditing, Retail Sales
Education
San Jose State University 2010 — 2010
Certificate, Project Management (in progress)
Chamberlin College
Licensed, Real Estate
San Jose State University
B.S., E.E. Engineering
Comcast February 2006 - Present
Skills
Telecommunications, Troubleshooting, Team Leadership, Ethernet, LAN-WAN, Call Centers, IP, VoIP, Wireless, Broadband, Computer Network...
Education
San Jose State University 1995 — 2000
Comcast July 2014 - Present
Hexcel Corporation November 2011 - June 2014
Altera Corporation April 2008 - October 2011
WROC/WUHF-TV January 2006 - March 2008
WCTI-TV 12 February 2004 - January 2006
CTV 30 August 2000 - January 2004
Skills
Public Relations, Press Releases, Marketing Communications, Social Media, Corporate Communications, Editing, Product Marketing, SEO, Journalism, Facebook, Marketing Strategy, Internal Communications, Marketing, Video Editing, Broadcast, Video, Storytelling, Television, Broadcast Journalism, Content Development, Media Relations
Education
San Francisco State University
BA
Lowell High School 1990 — 1994
Oracle June 2015 - Present
Midpeninsula Regional Open Space District December 2012 - June 2015
Comcast Cable January 2009 - December 2012
Comcast January 2007 - January 2009
City of San Carlos 2005 - 2007
City of San Carlos 1998 - 2007
Skills
Training, Adult Education, Digital Cable, Telephone, Public Speaking, Conflict Resolution, Staff Development, Training Delivery, E-Learning, Coaching, Non-profits, Research, Employee Training, Instructor-led Training, Teaching, Team Building, Organizational..., Customer Service, Needs Analysis, Nonprofits, Team Leadership, Process Improvement
Education
San Francisco State University 1997 — 2002
Bachelor of Arts (B.A.), Drama
Comcast January 2012 - Present
Skills
Essbase, Financial Analysis, Financial Reporting, Auditing, Analysis, Process Improvement
Education
San Francisco State University 2000 — 2004
Bachelor of Science (B.S.), Computer Science
Comcast July 2015 - Present
Cloudera May 2015 - June 2015
Make-A-Wish® Southern Florida September 2014 - December 2014
Texas Roadhouse August 2010 - August 2013
The Ranch at Little Hills August 2011 - December 2011
Hyatt Hotel May 2007 - April 2010
Skills
Communication Skills, Problem Solving, Office Administration, Marketing Communications, Public Speaking, Events, Coordination, Hospitality, Hotels, Customer Service, Facebook, Social Media Marketing, Event Management, Marketing, Microsoft Excel, Communication, PowerPoint, Time Management
Education
San Francisco State University 2010 — 2012
Communications, Marketing
Monsoon Commerce April 2015 - Present
Catalyst IT Services September 2011 - March 2015
Comcast 2010 - 2011
Fred Meyer 2008 - 2010
Decision Design Corporation 2000 - 2005
frog (formerly Gravity, Inc.) 1999 - 2000
QuadraMed 1997 - 1999
Gravity, Inc. 1996 - 1997
Digital Pictures 1995 - 1996
Spectrum HoloByte 1991 - 1994
Skills
Agile Methodologies, Java, HTML, SSH, Scrum, CSS, Grails, API Development, SQL, XML, jQuery, APIs, MySQL, Git, JSON, JIRA, Subversion, Eclipse, JUnit
Education
San Jose State University
Master's degree, Computer Science
UC Davis
Bachelor of Science (BS), Geology
HouseCanary, Inc July 2015 - Present
Milestone Technologies, Inc. October 2014 - May 2015
Milestone Technologies, Inc. July 2013 - October 2014
Apple August 2009 - May 2013
Insight Global March 2009 - August 2009
Arvato Digital Services June 2007 - July 2008
Comcast May 2006 - February 2007
Sprint/Nextel August 2004 - April 2006
There April 2002 - September 2002
Skills
Vendor Management, Computer Hardware, Wireless, Software Installation, CDMA, GSM, SharePoint, Hardware, RF
Education
San Jose State University
Business; Economics, and Spanish
Woodside High School
Verizon Wireless March 2001 - April 2012
Comcast August 2001 - September 2009
Skills
Customer Service, Sales, Direct Sales, Business to Business..., Call Center Specialist
Education
San Jacinto College 1995 — 1998
J. Frank Dobie High School 1991 — 1995
High School Diploma, Accounting and Business/Management
Hand Therapy and Occupational Fitness Center March 2015 - May 2015
Multiprobe February 2014 - December 2014
Citrix April 2013 - June 2013
Citrix Systems October 2011 - April 2013
Jobspring Partners February 2011 - July 2011
Comcast June 2007 - August 2007
Skills
Salesforce.com, Microsoft Excel, Microsoft Word, GoToMeeting, Marketing, Sales, Direct Sales, Cold Calling, Training, CRM, Lead Generation, Management, Customer Satisfaction, Social Media Marketing, Customer Retention, Social Networking, Account Management, Online Marketing, Project Management, Marketing Strategy, Product Marketing
Education
San Jose State University 2006 — 2010
Bachelor of Science, Business Administration - Marketing
Tesoro High School 2005 — 2006
Rancho Bernardo High School 2002 — 2005
Comcast January 2015 - May 2015
Parker Drilling Company May 2014 - October 2014
PCS-CTS September 2013 - February 2014
Andival Group July 2013 - September 2013
Superior Energy Services July 2012 - May 2013
Kelly Outsourcing Consultant Group February 2010 - May 2012
The ABB Group August 2011 - February 2012
Self-Employed February 2009 - February 2010
J. Ray McDermott November 2006 - February 2009
Rigzone.com May 2006 - November 2006
Skills
Sourcing, Online Research, Screening Resumes, Employee Relations, Screening, CRM, Applicant Tracking..., Technical Recruiting, Onboarding, Talent Acquisition, College Recruiting, Contract Recruitment, Cold Calling, Recruiting, Human Resources, SDLC, Temporary Placement, Interviews, New Hire Orientations, Strategic Sourcing, Internet Recruiting, Recruitment Advertising, Employee Benefits, Temporary Staffing, Deferred Compensation, Job Descriptions, Business Development, Payroll, Executive Search, Hiring, Benefits Negotiation, Performance Management, RPO, Management, Employer Branding, Workforce Planning, Taleo, Talent Management, Staffing Services, Personnel Management, Networking, HRIS, Permanent Placement, Job Fairs, HR Consulting, Time Management, Resume Writing
Education
San Jacinto College 1994 — 1995
A.A.S., Business
San Jacinto College
South houston High School
Comcast April 2012 - Present
Comcast Cable September 2007 - April 2012
Northwest Lending March 2005 - December 2007
Skills
Sales, Training, Coaching, Marketing, Management, Account Management, Team Building, Microsoft Word, Strategy, Mortgage Lending, CRM, Leadership
Education
San Diego City College 1999 — 2003
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Capital One January 2015 - Present
Hat Trix Media January 1999 - Present
First Republic Bank July 2014 - January 2015
Wells Fargo August 2007 - July 2014
Comcast August 2004 - August 2005
Skills
Banking, Customer Service, Credit, Human Resources, Management, Sales Operations, Sales Process, Conversions, Sales Management, Inventory Management, Organizational..., Compliance, Retail, Team Building, Word, Social Media, Audio Engineering, Music Production, Avid Media Composer, Budgets, Finance, Outlook, Budgeting, Administration, Cross Selling, Risk Management, Propellerheads Reason, Recruiting, Time Management, Deposits, Cash Management, Financial Services, Relationship Management, Customer Retention, Employee Training, Small Business, Team Leadership, Forecasting, Cold Calling, CRM, Sales, Certified Fraud Examiner, CAMS, Certified Anti-Money..., BSA, Underwriting, Business Unit Start-up, Microsoft Office, Leadership, Loans
Education
Woodside High School 2000 — 2004
Diploma, Business and Technology Academy
San Francisco State University
HR
Comcast August 2015 - Present
Safeway December 2013 - February 2015
Safeway 2006 - 2013
Safeway 2000 - 2006
Safeway 1997 - 1999
Safeway 1993 - 1997
Safeway 1990 - 1993
Safeway 1985 - 1990
Skills
Grocery, Marketing Communications, Social Media, Retail, Nielsen, Shopper Marketing, Management, Brand Development, Merchandising, Competitive Analysis, Brand Management, Event Planning, Strategic Communications, Training, Customer Insight, Inventory Management, Marketing Strategy, Strategy, Advertising, P&L Management, Market Planning, Cross-functional Team..., Sales, Leadership, FMCG, Integrated Marketing, Market Research, Consumer Products, Marketing Research, Marketing, Employee Recognition
Education
San Francisco State University 1985 — 1990
BA, Communications, Organizational Comm
Wells Fargo August 2015 - Present
Gavilan College May 2014 - Present
Classic Vacations August 2013 - January 2014
Comcast February 2011 - November 2012
Charming Shoppes April 2008 - June 2011
Marlowes flowers and Gifts September 2006 - July 2008
Skills
Customer Retention, Call Centers, Self-driven, Sales, Team Leadership, Telephone Reception, Friendly Personality, Organizational..., Competitive Intelligence, Superior Sales Skills, Direct Sales, Telecommunications, Communication Skills, Multi Tasking, Determination to Succeed, Fast Paced Environment, Call Processing, Sales Effectiveness, Sales Order Processing, Salesforce.com, Customer Satisfaction, Customer Experience, Answering Telephones, Telecommunications..., Computer Proficiency, Telephone Skills, Customer Service, Account Management, Networking, Cold Calling, Training, Troubleshooting, Technical Support, Management, Sales Process, Sales Management, Telephony, Leadership, Travel Planning, Leisure Travel, Travel Arrangements, Problem Solving, Team Management, Multitasking Skills, Selling, Time Management
Education
Gavilan College 2013 — 2016
Associate of Arts and Sciences (A.A.S.), English Language and Literature/Minor in Political Science/Communications
Calaveras Hills High School 2004 — 2007
High School Diploma, English Language and Literature, General
San Jose City College
Associate of Arts Degree, Social Sciences
Comcast March 2014 - Present
Freelance June 2013 - Present
Freelance June 2012 - Present
Freelance December 2011 - Present
Carla Pie Boutique June 2008 - September 2010
Bittersweet Cafe January 2009 - April 2009
Aaron Brothers Art and Framing August 2005 - January 2007
Skills
Final Cut Pro, Video Production, Documentaries, Video Editing, Film, Videography, Television, Film Production, Camera, Post Production
Education
San Francisco State University 2010 — 2012
Cinema Studies
University of East Anglia 2010 — 2011
Film and Television
jgimage.com April 2009 - Present
Verengo Solar 2013 - 2014
Comcast April 2010 - December 2012
Fox Head, Inc. September 2007 - February 2009
ADT May 2004 - August 2007
Skills
Lightroom, Adobe, ACSR, Customer Service, Customer Retention, Supervising, Image Editing, Social Media Marketing, Media Relations, Digital Photography, Digital Media
Education
San Jose City College 2002 — 2004
Criminal Justice/Law Enforcement Administration
Comcast October 2014 - Present
Think Tank January 2014 - Present
Univision Communications Inc. June 2012 - December 2013
The KUBE October 2009 - May 2012
Liberman Broadcasting September 2006 - September 2009
Clear Channel Radio May 2004 - August 2006
Skills
Social Networking, Advertising Sales, Prospect Research, New Business Development, Promotions, Radio, Television, Social Media Marketing, Advertising, Social Media, Event Planning, Selling, Sales Management, Media Planning, Leadership, Digital Marketing, Digital Media, Market Planning, Media Buying, Sales
Education
University of Houston 2001 — 2004
Bachelor of Arts, Advertising & Public Relations
San Jacinto College 1999 — 2001
Associates, General Business
Symantec August 2013 - Present
Randstad (At Google) December 2012 - July 2013
Comcast August 2011 - December 2012
Frito Lay July 2007 - September 2011
Old Navy October 2005 - December 2008
Skills
Outlook, Microsoft Office, PowerPoint, Microsoft Word, Access, Windows, Management, Time Management, Forecasting, Troubleshooting, Sales Management, Customer Service, Technical Support, Mobile Applications, Mobile Devices, Team Leadership, Training, Social Networking, Customer Retention, Social Media, Leadership, Program Management, Call Center, Sales, Facebook, Team Building, Networking, Positive Energy, Marketing, Account Management, Retail, Computer Hardware, Telecommunications, Salesforce.com, Customer Satisfaction, Customer Experience, Call Centers, CRM, Organic Search, Back end tools, Customer Escalation..., Escalation Resolution, Local Search..., Databases, SEO
Education
San Jose State University 2006 — 2011
Bachelors of Science, Business Administration: Management Information Systems
Zayo Group July 2012 - Present
SEFNCO Communications March 2012 - July 2012
SEFNCO Communications December 2003 - March 2012
Comcast August 1998 - November 2003
Skills
Telecommunications, Fiber Optics, OSP Construction, Project Management, Backhaul, Broadband, Cellular Communications, Business Development, Managerial Finance, Optical Fiber, SDH, Wireless, Co-location, Ethernet
Education
San Diego State University-California State University 1993 — 1997
Bachelors, Information and Decision systems
Laura Olson Consulting October 2014 - Present
Pocket Opera 1992 - Present
Total Traffic Network-Division of Clear Channel Media+Entertainment January 2013 - April 2014
Clear Channel Radio September 2006 - December 2012
BuyCultural Marketing February 2004 - August 2006
Comcast 2001 - 2003
Comcast Spotlight 2001 - 2003
Touchpoint 2000 - 2001
Execustaff 1998 - 2000
KDFC Radio 1979 - 1993
Skills
Advertising, New Business Development, Sales, Networking, Radio, Broadcast, Radio Advertising, Digital Media, Media Planning, Radio Broadcasting, Sponsorship, New Media, Bilingual-Spanish, Internet Advertising..., Hispanic Marketing, Advertising Sales, Marketing, Social Media, Strategic Partnerships, Marketing Communications, Selling, Mobile Marketing, Publicity, Public Relations, CRM, Social Media Marketing, Media Buying, Social Networking, Integrated Marketing, Lead Generation, Digital Strategy, Email Marketing, Media Relations, Brand Awareness, Online Marketing, Digital Marketing, Direct Marketing, Copywriting, Brand Development, Facebook, Radio Promotions, Content Strategy, SEM, Interactive Marketing, Press Releases, Relationship Marketing, Television, Blogging, Marketing Strategy, Brand Management
Education
University of San Francisco - Masagung Graduate School of Management 1995 — 1997
Executive MBA, International Business, Management and Marketing
San Diego State University-California State University 1976 — 1979
Bachelor of Arts (B.A.), Latin American Studies
CPP
Certification in Myers-Briggs Type Indicator use, Myers-Briggs certification
Yahoo September 2014 - Present
Yahoo! January 2013 - Present
Menlo Worldwide August 2012 - January 2013
Comcast Cable November 2004 - December 2011
Comcast March 2008 - July 2010
East Side Union High School District Office August 2001 - October 2003
Skills
Customer Service, Human Resources, Interviews, Management, Customer Retention, Call Center, Applicant Tracking..., Troubleshooting, Telecommunications, Call Centers, Customer Satisfaction, Microsoft Office, Project Management, Outlook, Analysis, Broadband, Microsoft Excel, Administrative..., Leadership, Customer Experience, Schedules, Technical Support, Recruiting, Forecasting, Staffing Coordination, Appointment Scheduling, Meeting Scheduling, Technical Recruiting, College Recruiting, Taleo, Offers, Closing Candidates, Google Docs, Program Management, University Recruitment, Sourcing, Salesforce.com
Education
San Jose State University 2005 — 2007
BA, Communication Studies
Principal Financial Group August 2010 - Present
Ameriprise Financial Services, Inc. October 1998 - July 2010
Multivision Cable 1993 - 1998
Comcast 1986 - 1993
C H Hamilton & Company, CPA 1982 - 1986
Fay H Blair, CPA 1980 - 1982
Skills
Retirement, Retirement Planning, Strategic Financial..., Long-term Care, Small Business, Wealth, Investment Advisory, Investments, Strategy, Fixed Annuities, Finance, Insurance, Disability Insurance, Tax, Financial Advisory, Financial Planners, Personal Finance, IRAs, 401k, Wealth Accumulation, Estate Planning, Portfolio Management, 401k Rollovers, Wealth Management, Mutual Funds, Uniform Combined State..., Wealth Management..., Personal Financial..., Saving for Education, Financial Planning
Education
San Francisco State University
Bachelor of Science (B.S.), Business Administration (Accounting)
Lycee Marie Curie
DapCity Managment Group, LLC January 2011 - Present
Starfox Financial LLC December 2014 - Present
Comcast January 2008 - November 2012
Education
San Jose State University 2000 — 2005
Bachelor's degree, Business Administration and Management, General
irigoyen.art September 2010 - Present
Comcast May 2003 - November 2006
sea latino news paper February 2001 - August 2003
Skills
Performing Arts, Dance, Microsoft Office, Event Management, Event Planning, Teaching, Social Media, Public Speaking
Education
century business college 1984 — 1995
investigations, Law Enforcement Investigation and Interviewing
San Diego Miramar College 1993 — 1993
26 regional police academy, Critical Incident Response/Special Police Operations
ADP 2015 - Present
Bell Laboratories 2014 - 2015
Cbeyond - now a Birch Company 2012 - 2014
Comcast 2008 - 2012
Sprint Nextel 2005 - 2008
Sprint Nextel 2005 - 2005
Sprint Nextel 2003 - 2004
Skills
Call Centers, Telecommunications, Strategy, CRM, Process Improvement, Customer Satisfaction, Customer Experience, Team Building, Vendor Management, Strategic Planning, Leadership, Call Center, Program Management, Management, Customer Service, Performance Management, Outsourcing, Business Process..., Analytics, Wireless, Sales, Cross-functional Team..., Operations Management, Customer Retention, Product Development, Business Planning, Financial Analysis, Strategic Partnerships, Sales Operations, P&L Management, Performance Metrics, Change Management, Income Statement, Budgets, Project Management, Cloud Computing, Quality Assurance, SaaS, Team Leadership, Leadership Development, Cost Reduction, P&L, Customer Relations, Product Launch, Forecasting, Workforce Management, ITIL, Six Sigma, Lean Transformation, Competitive Analysis
Education
The University of Chicago - Booth School of Business 1999 — 2001
Master of Business Administration (MBA), Finance and Strategic Management
San Jose State University 1990 — 1996
Bachelor of Science (BS), Business Management, 3.8
PMTC LEAN Six Sigma training
LEAN Six Sigma Black Belt (IASSC / ASQ)
Comcast Cable June 2012 - Present
Comcast April 2001 - June 2012
Skills
Telecommunications, Call Centers, VoIP, Wireless, Vendor Management, IP, Troubleshooting, Customer Satisfaction, Broadband, Process Improvement, Customer Service, Team Leadership
Education
San Francisco State University 1999 — 2001
Bachelor of Arts (BA), Radio and Television Broadcasting Technology/Technician
Sir Francis Drake
VSP Global August 2010 - Present
Comcast April 2010 - August 2010
Comcast December 2003 - November 2009
Adecco Employment Services 2002 - 2003
Human Resources Management March 2001 - September 2001
SanDisk 1999 - 2001
Kelly Services/3Com Corporation 1997 - 1999
Any Mountain 1989 - 1996
Skills
Telecommunications, College Recruiting, Applicant Tracking..., Talent Acquisition, Employee Relations, Onboarding, Technical Recruiting, Internet Recruiting, Recruiting, Talent Management, Screening, Executive Search, Resume Writing, Employer Branding, Employee Engagement, Training, Job Fairs, Coaching, Building Relationships, Behavioral Interviewing, Workforce Planning, Military Recruiting, Recruitment Program..., Strategic Sourcing, Career Counseling, Human Resources, Management, Interviews, Temporary Placement, Employee Benefits, HRIS, FMLA, Hiring, Leadership, Cold Calling, Staffing Services, Screening Resumes, Benefits Negotiation, Deferred Compensation, Sourcing, Taleo, Benefits Administration, Contract Recruitment
Education
AIRS
Certified - Social Sourcing Recruiter
San Jose State University
English
concord high
Startup January 2014 - Present
Connect Realty September 2010 - Present
Amway Global September 2009 - Present
Comcast April 2012 - June 2013
International Executive Rental June 2010 - August 2010
Red Pocket Mobile February 2009 - December 2009
Standard Fiber August 2007 - November 2007
Walgreens Store July 2000 - August 2007
Skills
Account Management, Customer Satisfaction, Customer Service, Management, Marketing, Sales, Training, Budgets, Strategy, Entrepreneurship, New Business Development, Start-ups, Logistics, Time Management, Retail, Leadership, Project Management
Education
San Francisco State University, College of Business 1997 — 2003
B.S., Logistics
San Francisco State University, College of Business 1997 — 2003
B.S., Business Management
MRM//McCann March 2014 - September 2014
Comcast August 2011 - January 2014
Apple Inc. May 2010 - April 2011
Yahoo! February 2005 - January 2010
Yahoo! September 2000 - February 2005
Yahoo! February 2000 - September 2000
American Indoor Advertising May 1998 - January 1999
Skills
Product Development, Project Management, Advertising, User Experience, Information Architecture, Web Project Management, Usability Testing, Product Management, User Experience Design, Usability, Direct Marketing, Marketing, Process Improvement, Business Process..., Software Project..., Quality Assurance, Email Marketing, E-commerce, Leadership, Online Advertising, Management, CRM, Cross-functional Team..., Program Management, Strategic Partnerships, Analytics, Integration, Mobile Devices, Content Management, Product Marketing
Education
San Jose State University
Bachelor of Science, Advertising
MUSEbrands June 2015 - Present
San Francisco Film Society February 2015 - Present
Register-Pajaronian Newspaper July 2014 - August 2014
Beverly's Fabrics March 2014 - May 2014
Register-Pajaronian Newspaper June 2013 - January 2014
Tilly's June 2012 - June 2013
Tilly's August 2012 - November 2012
Comcast December 2011 - December 2011
Manpower December 2011 - December 2011
Skills
Advertising, Sales, Graphic Design, Cashiering, Illustrator, Photoshop, InDesign, Merchandising, Customer Service, Retail, Visual Merchandising, Microsoft Word, Photography, Social Networking, Styling, Teamwork, Sketching, Adobe Creative Suite, Logo Design, Layout, Typography, Graphics, Time Management
Education
San Francisco State University 2010 — 2014
Bachelor of Science (BS), Design and Visual Communications, General
CallSocket August 2015 - Present
Comcast May 2012 - May 2015
Comcast July 2011 - May 2012
Comcast Cable June 2008 - July 2011
Comcast October 2007 - June 2008
Cocmast August 2002 - October 2007
Marriott Hotels January 2000 - December 2002
Skills
Call Center, Sales, Management, Troubleshooting, Telecommunications, VoIP, Process Improvement, Account Management, Salesforce.com, Customer Service, Outlook, Customer Satisfaction, Contract Negotiation, Operations Management, Customer Experience, Business Development, Call Centers, Customer Retention, Product Management, Cross-functional Team..., Broadband, Leadership, Time Management, CRM, DOCSIS, Program Management, Team Leadership, Marketing, Access, Project Management, Inventory Management, Software Documentation, Team Building, Vendor Management, Telephony, Coaching, Wireless, Microsoft Office, Training, New Business Development, Sales Operations, Strategic Planning, Microsoft Excel, Ethernet, Budgets, Networking, IP, Sales Management, Forecasting, Cabling
Education
San Jose State University 1995 — 2002
Industrial Technology, Business Management Minor
Comcast January 2013 - Present
Dual Frequeny January 1999 - February 2013
San Francisco State University January 2007 - December 2010
Pacifica Community Television 26 January 2010 - May 2010
Child Family Health International January 2010 - May 2010
BECA Crew for Under San Francisco January 2009 - May 2009
Skills
Video Editing, Final Cut Pro, Television, Production, Camera, Videography, Video, Editing, Broadcast, Television Production, Lighting, Video Production, Producing, Post Production, Camera Operating, Advertising, Directing, HD Video
Education
San Francisco State University 2007 — 2010
BA, Radio and Television Production
Skyline Community College 2000 — 2003
Associate of Arts (AA), Digital Video and Liberal Arts
Tintri Storage March 2015 - Present
Nitro, Inc. September 2013 - March 2015
ClearSlide May 2013 - September 2013
LinkedIn February 2012 - October 2012
VMware August 2006 - September 2011
Comcast August 2003 - August 2006
Hewlett-Packard 1995 - 2002
Skills
E-learning, Curriculum Design, Onboarding, Performance Management, Metrics, E-Learning, Project Management, Learning Management..., Workshop Facilitation, Instructional Design, Organizational..., Training Delivery, Talent Management, Blended Learning, Needs Analysis, Captivate, Call Centers, Leadership Development, Human Resources, Training, ADDIE, Leadership, Team Building, HRIS, Organizational..., Coaching, Management, Program Management, CRM, Management Development, Career Development, Staff Development, Performance Improvement, Employee Training, Learning Management, Technical Training, Instructor-led Training, Organizational Design, Employee Engagement, Culture Change, Succession Planning, Talent Acquisition, Interviews, Time Management, Personnel Management, Workforce Planning, MBTI, Cloud Computing, Consulting
Education
San Jose State University 1986 — 1989
BA, Advertising
Mission College 1980 — 1986
AS, Graphic Design
Comcast June 2011 - Present
Happily Married! March 2003 - Present
TelePacific Communications February 2005 - June 2011
Windstream Communications August 2009 - March 2010
TelePacific Communications February 2005 - August 2009
XO Communications 2000 - 2003
Winstar Communications January 1997 - April 2000
White County, GA May 1992 - December 1996
City of Stockton, Ca 1980 - 1992
Skills
Cloud Computing, Co-location, Sales Management, VoIP, Telecommunications, Unified Communications, Managed Services, Solution Selling, New Business Development, Start-ups, Account Management, SaaS, Direct Sales, MPLS, SIP Trunking, Telephony, Channel, PRI, Sales, Program Management, Networking, B2B, Strategy, Team Building, Professional Services, Enterprise Software, IP, Leadership, Sales Operations, Channel Partners, Management, Disaster Recovery, Training, Data Center, Wireless, Call Centers, Customer Retention, Marketing, Sales Process
Education
San Joaquin Delta College 1978 — 1980
Comcast March 2014 - Present
Scarlett & Stephen May 2011 - March 2014
Skills
Sales, Sales Management, Marketing Strategy, Marketing Communications, Social Media Marketing, Photography, Video Production, Public Speaking
Education
San Diego City College 2006 — 2009
Coronado High School 2002 — 2006
Western Governors University
Bachelor of Science (B.S.), Marketing/Marketing Management
Sunrun October 2013 - Present
The Kalai Group Inc December 2004 - Present
Complete Solar Solution January 2012 - October 2013
Comcast February 2008 - November 2012
Skills
Real Estate, Sales Management, Sales Presentations, Sales, Solar Energy, Telecommunications, Marketing, Product Marketing, Cpr Certified, Cellular Communications, Fire Safety, Medical Education, EMT, Wildland Firefighting, Vehicle Extrication, Carpentry, New Business Development, Small Business, Owner-managed businesses, Salesforce Training, National Sales Training, Loan Origination, Management, Business Development, Recruiting, Lead Generation, Customer Retention, Customer Satisfaction, Customer Service, Leadership, Sales Operations, Team Leadership, Direct Sales, Cold Calling, Salesforce.com, Selling, Trade Shows, Sales Process, Contract Negotiation, Negotiation, B2B
Education
San Jose City College 2008 — 2009
Emergency Medical Tech, Biology/Biological Sciences, General
San Jose State University 2007 — 2009
Bachelor of Science (B.Sc.), Emergency Medical Technology/Technician (EMT Paramedic), 3.0
Andrew Hill High School 1992 — 1996
General
SolarCity May 2014 - Present
Manheim May 2013 - May 2014
Comcast February 2010 - May 2013
Comcast Cable January 2005 - 2010
Skills
Broadband, Customer Service, Customer Satisfaction, Customer Experience, VoIP, Telephony, Customer Retention, Cross-functional Team..., Telecommunications, Call Centers, Direct Sales, Wireless, Cold Calling, Sales Operations, Sales, Salesforce.com, Sales Process, Account Management, Leadership, Avaya, Managed Services, Networking, Product Management, Sales Management, Selling, Solution Selling, Strategic Partnerships, Team Building, Team Leadership, Telemarketing, Vendor Management, Workforce Management, Product Marketing, New Business Development, Training, Management, CRM, Time Management, Marketing, Strategic Planning, B2B, Business Development, Coaching, Process Improvement, Negotiation, Project Management, Strategy, Operations Management, Recruiting, Marketing Strategy
Education
Texas A&M University 2009 — 2013
Master of Business Administration (MBA), Finance, General
San Jose State University 2000 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Comcast August 2011 - Present
SureWest Communications June 2010 - June 2011
SureWest Communications September 2009 - June 2010
Skills
Communication Skills, Leadership, Graduate of Integrity..., CEMA Certified, Basic Spanish..., Proficient with...
Education
San Diego State University-California State University 1999 — 2004
Bachelor of Science (B.S.), Business Marketing
Baker Distributing Company February 2011 - October 2012
AC Square January 2010 - May 2011
Comcast January 2005 - January 2010
Skills
Forklift Operator, Data Entry, Data Analysis, Oracle, WMS, Microsoft Office, Inventory Control, Inventory Management, Vendor Management, Vendor Relations, Procurement, Process Improvement, Process Development, Compliance, Internal Communications, Training & Development, Facility Layout, Strategic Planning, Purchasing, Performance Management, Supplier Management, Supply Chain Management, Logistics, Forecasting, Problem Solving, Telecommunications, HVAC, Transportation, Capacity Planning, Team Building, Distribution Center..., Supply Management, Training, Operations Management, Materials Management, Supply Chain
Education
San Joaquin Delta College 2006 — 2009
AA, Science and Mathematics
San Joaquin Delta College 2006 — 2009
AA, Natural Sciences
San Joaquin Delta College 2006 — 2009
AA, Liberal Arts and Sciences
Hyundai Motor America August 2015 - Present
Ford Motor Company January 2012 - August 2015
Ford Motor Company January 2012 - March 2014
Apple Inc. February 2009 - December 2011
Comcast January 2008 - January 2009
General Motors February 1999 - January 2008
EDS July 1994 - February 1999
Skills
Sales Management, Account Management, CRM, Automotive, Marketing, Sales Process, Solution Selling, Customer Service, Retail, Process Improvement, Coaching, Customer Experience, Sales, Customer Retention, Cross-functional Team..., Management Consulting, Business Planning, Team Building, Strategy, Business Development, Product Marketing, Team Leadership, Product Management, Salesforce.com, Training, Business Strategy, Profit, Sales Presentations, Market Planning, Inventory Management, Project Management, Advertising, Sales Manager
Education
University of Redlands 2001 — 2003
MBA, Business
San Francisco State University 1989 — 1992
B.A., English Literature
RTBiQ Inc May 2013 - Present
SleepSling Inc January 2014 - Present
Friends of Alamo School Foundation May 2010 - June 2015
The Weather Co October 2012 - February 2013
Weather Underground November 2008 - October 2012
Winstar Interactive November 2004 - November 2008
Viacom 2003 - 2004
Comcast 1998 - 2003
Bay Cable Advertising 1995 - 1998
Skills
Online Media, Sales Management, Client Development, Contract Negotiations, Publisher Relations, New Media, Contract Negotiation, Media Sales, Advertising, Publishing, Digital Media, Strategic Partnerships, Digital Strategy, Digital Marketing, Media Planning, Social Media Marketing, Advertising Sales, SEM, Mobile Devices, Sales, Online Advertising, Business Development, Online Marketing, Mobile Advertising, Social Media, Interactive Advertising, New Business Development, Ad Networks, Integrated Marketing, Mobile Marketing, Start-ups, Marketing Strategy, Interactive Marketing, Display Advertising, Behavioral Targeting, Media Buying, PPC
Education
San Diego State University-California State University 1989 — 2004
Bachelor of Arts (B.A.), Political Science
Skyline High School 1986 — 1989
Sheraton Hotels & Resorts June 2015 - Present
Bay Area Dog Adventures & Training June 2010 - March 2015
Comcast January 1996 - December 2008
Skills
Fitness, Kayak, Entertainment, Microsoft Office, PowerPoint, English, Research, Outlook
Education
San Francisco State University 1992 — 1995
Cinema Motion Picture, Creative Arts
Utah Department of Technology Services July 2015 - Present
Comcast February 2014 - February 2015
Backcountry.com September 2012 - December 2013
University of Utah Hospitals and Clinics September 2010 - March 2011
US Navy September 2005 - May 2009
Skills
Rock Climbing, Telemark..., Time Management, Public Speaking, Typing, Microsoft SQL Server, Microsoft Excel, PL/SQL, Data Analysis, MySQL, Java, Leadership, Auditing, Hospitals, Training, Outlook, Human Resources, Sales, Employee Relations, Employee Benefits, Patient Safety, Multi Tasking, asking questions, Project Management, Pentaho, Data Warehousing, Databases, SDLC, Data, Relational Databases, Dimensional Modeling, Technical Writing
Education
University of Utah 2014 — 2016
Master's degree, Information Systems, 3.85
University of Utah 2008 — 2010
Bachelor's degree, Psychology, Business
San Diego City College 2006 — 2007
Apple June 2014 - Present
Comcast May 2010 - June 2014
Skills
Customer Service, Computer Repair, Technical Support, Sales, Escalation Resolution, Performance Metrics, Microsoft Office, Retail, Call Center, Communication Training, Training, Parliamentary Procedure, Litigation, Interpersonal..., Closing Deals, Information Technology, Home Networking, Networking, Telecommunications, Software Project..., Billing Systems, Organization, CMTS, Provisioning, Team Building, Team Leadership, Broadband, Customer Satisfaction, Call Centers, VoIP, Customer Retention, Troubleshooting, Customer Experience
Education
San Joaquin Delta College
Sacramento Job Corps
CenturyLink Business August 2015 - Present
Comcast November 2010 - September 2015
Comcast November 2010 - April 2013
DYNASTY CHAMPIONSHIP POKER 2013 - 2013
Skills
Computer Networking, Broadband, Networking, Call Center, Sales, Telephony, Call Centers, Sales Operations, IP, Provisioning, Direct Sales, Wireless, VoIP, Team Building, Telecommunications, Leadership, B2B, Managed Services, Business Development, Training
Education
San Diego Mesa College 1999 — 2001
Westwood College of Technology
8020 Consulting August 2015 - Present
NBC Universal September 2011 - July 2015
Comcast May 2007 - September 2011
G4 Media May 2006 - May 2007
New Line Cinema March 2005 - May 2006
U.S. Department of Justice January 2000 - June 2002
Education
San Francisco State University 2000 — 2014
Minor, Criminal Justice
San Francisco State University 2000 — 2004
Bachelor of Arts (B.A.), Banking, Corporate, Finance, and Securities Law
San Francisco State University
Bachelor of Arts (B.A.), Business Statistics
EMS Software by DEA January 2015 - Present
Xactly Corp July 2014 - December 2014
RingCentral January 2014 - July 2014
Trada, Inc. August 2013 - November 2013
Comcast September 2012 - July 2013
Comcast Cable September 2012 - July 2013
One Size Ride May 2011 - August 2012
Luna Vineyards August 2010 - October 2010
Kathryn Kennedy Winery October 2006 - May 2010
Crossroads Bicycles June 2006 - September 2006
Skills
Direct Sales, Sales, Salesforce.com, Business Development, Social Media, Microsoft Office, Sales Management, Social Media Marketing, SaaS, Account Management, Microsoft Word, Sales Process, Solution Selling, Marketing, Social Networking, Lead Generation, Microsoft Excel, selling, Advanced Management...
Education
San Jose State University 2007 — 2009
Bachelor of Arts (B.A.), Sociology
The University of Texas at Austin 2001 — 2006
Transferred, Liberal Arts
Bellarmine College Prep 1997 — 2001
First American Exchange Company October 2014 - Present
Comcast February 2013 - October 2014
PDI, Inc. June 2010 - January 2013
Eisai Pharmaceuticals December 2005 - March 2010
Skills
Urology, Sales Operations, Sales Effectiveness, Sales, Product Launch, Primary Care, Physicians, Pharmaceutical Sales, Pharmaceutical Industry, OB/GYN, Neurology, Management, Managed Care, Cardiology, Customer Service, Endocrinology, Gastroenterology, Hospitals, Internal Medicine, Leadership
Education
San Jose State University
Bachelor of Science (BS), Marketing
Comcast June 2015 - Present
Project Management Institute March 2014 - Present
IBM August 2012 - June 2015
Aerojet July 2011 - August 2012
BAE Systems August 2010 - November 2010
Rockwell Collins September 2007 - November 2009
Rockwell Collins January 2005 - November 2009
Rockwell Collins January 2001 - November 2009
Rockwell Collins March 2002 - September 2007
Rockwell Collins December 1999 - May 2002
Skills
C++, Software Project..., Process Improvement, CMMI, Six Sigma, Software Estimation, Requirements Management, Risk Management
Education
Santa Clara University 1999 — 2002
Masters, Engineering Management
San Jose State University
BS, Aeronautics, Minor in Computer Science
Natus Medical September 2013 - Present
Ryan Partnership March 2012 - September 2013
Recology, Inc. July 2010 - March 2012
Comcast December 2006 - April 2010
World Savings Bank October 2004 - December 2006
Skills
Human Resources, Outlook, Marketing, Talent Acquisition, Employee Relations, Policy, Benefits Administration, Personnel Management, Team Leadership, Performance Management, Telecommunications, Leadership, HR Software, Recruiting, Customer Service, Time Management, Workers Compensation, HRIS, Payroll, Onboarding, Microsoft Office, Process Improvement, Hiring, Talent Management, Team Building, HR Project Management, Applicant Tracking..., Screening, Training, PowerPoint, PeopleSoft, Strategic Planning, Management, HR Policies, Project Management, Microsoft Excel, Employee Training
Education
San Francisco State University, College of Business 2007 — 2010
MBA
University of San Francisco 2000 — 2004
BS
Commercial IT Solutions, Inc. June 2015 - Present
XO Communications October 2014 - May 2015
TruGreen December 2012 - October 2014
Comcast February 2009 - November 2012
OfficeMax March 2005 - January 2009
Konica Minolta 2008 - 2009
Verizon Wireless March 1997 - February 2005
Mellina Consultants January 1989 - January 1997
Skills
Sales Operations, Sales Process, Cold Calling, Selling, Sales Management, Account Management, Management, New Business Development, Team Building, Direct Sales, Customer Service, Business Development, Leadership, Marketing, Sales
Education
San Jacinto College 1992 — 1994
computers, computers
San Jacinto College
VSP Global August 2015 - Present
MAXIMUS October 2014 - March 2015
San Jacinto College January 2013 - May 2014
Colbert/Ball Tax Service November 2013 - March 2014
MyGait July 2013 - November 2013
US Capital Investments September 2010 - December 2011
Comcast May 2009 - August 2010
Volt October 2006 - September 2007
E*TRADE Financial January 2006 - August 2006
ReserveAmerica August 2003 - January 2006
Skills
Call Center, Customer Service, Outlook, Data Entry, Troubleshooting, Networking, Microsoft Excel, Microsoft Office, Access, Customer Experience, Customer Satisfaction, Leadership, Internet Explorer, Training, Microsoft Word, Call Centers, Technical Support, Time Management, Management, Security, Help Desk Support, PowerPoint, Communication, Windows
Education
San Jacinto College 2012 — 2014
Non Destructive Testing
Walnutwood High School 2001 — 2003
High School Diploma, Regular/General High School/Secondary Diploma Program
MHMRA of Harris County June 2015 - Present
MD Anderson Cancer Center September 2014 - June 2015
The Salvation Army Door of Hope May 2012 - May 2014
Starwood Hotels & Resorts Worldwide, Inc. May 2011 - March 2012
Tenet Healthcare August 2010 - April 2011
Sedgwick September 2008 - March 2010
Comcast November 2006 - July 2008
Skills
Customer Service, Customer Retention, Customer Satisfaction, Hospitality, Microsoft Office, Time Management, Microsoft Excel, Microsoft Word, Team Building, Data Entry, Call Centers, Outlook, Sales, Leadership, Event Planning, Budgets, PowerPoint, Research, Enthusiastic..., Reliability, Analysis, Human Resources, Invoicing, Process Scheduler
Education
San Diego City College 2011 — 2012
C.K. McClatchy High School 1999 — 2002
High School Diploma, General Studies
County of El Dorado January 2015 - Present
State Farm Agent May 2014 - January 2015
U.S. Cellular August 2011 - May 2014
AT&T Mobility April 2010 - June 2011
Comcast April 2009 - February 2010
Verizon Wireless March 2005 - March 2009
InterContinental Hotels Group December 2000 - June 2004
Skills
Customer Retention, Wireless, Customer Satisfaction, Telecommunications, Direct Sales, Cellular Communications, Customer Experience, Customer Service, Mobile Technology, Quotas, Retail, Retail Sales, Sales Process, Mobile Devices, 4G, Solution Selling, CDMA, Sales, Salesforce.com, Team Leadership, Customer Engagement, Wireless Networking, Team Building, Inventory Management, Inventory Control, Teamwork, EVDO, Sales Presentations, Outlook, Mobile Communications, Social Media Marketing, Fleet Management, Store Management, Training, Merchandising, Coaching, Strategy, Visual Merchandising, Handsets, TCP/IP, Carriers, Broadband, Smartphones, Leadership Development, LTE, Blackberry, Quota Achievement, Exceeding Quotas, Networking, Customer Acquisition
Education
San Jose State University 1997 — 1999
Calaveras High School 1993 — 1997
High School Diploma, General Studies
City August 2005 - Present
Comcast October 2004 - August 2005
Education
San Jose State University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business and Personal/Financial Services Marketing Operations
De Anza College
Associate of Arts (AA), Business
Andrew Hill
Viaero Wireless December 2014 - Present
Comcast March 2012 - December 2014
Comcast Cable August 2007 - April 2012
Skills
Customer Service, Customer Satisfaction, Photoshop, Marketing Strategy, Call Center, Sales Management, Microsoft Office, Microsoft Excel, Sales, Windows, Call Centers, Time Management, Leadership, Guiding, Consulting, Team Leadership, Exercise, Telecommunications, Direct Sales, Salesforce.com, Account Management, Customer Retention
Education
San Jose State University 2007 — 2011
BS, Marketing
Verizon October 2010 - Present
Verizon December 2005 - November 2009
Verizon Communications December 2005 - November 2009
Adelphia Communications September 2003 - November 2005
Falcon Communications 1996 - 1999
Comcast 1993 - 1997
Cox Communications 1984 - 1992
Skills
Competitive Analysis, Account Management, Product Development, Cross-functional Team..., Telecommunications, Market Penetration, Multi-channel Marketing, Product Marketing, Product Launch, Strategic Partnerships, Customer Acquisition, B2B Marketing, Positioning, Segmentation, Product Management
Education
San Diego State University-California State University 1979 — 1984
B.S. Business Admininstration
AT&T September 2011 - Present
Comcast 2009 - 2011
Cloud 10 Financial 2007 - 2009
HSBC 2004 - 2007
Skills
Cold Calling, Consultative Selling, Sales Management, Sales Presentations, Direct Sales, Telemarketing, Sales Operations, Telecommunications
Education
San Joaquin Delta College 1996 — 1999
Associate Degree
St Mary's high school 1992 — 1996
Comcast 2004 - Present
undisclosed October 2001 - Present
Terayon Communications 1998 - 2004
Imedia Corporation 1998 - 1999
Chromatic Research 1997 - 1998
Diamond Multimedia Systems 1994 - 1997
Skills
Oracle, XML, MySQL, Perl, Encoding, ColdFusion, BMC Remedy, MPEG, Digital Video, VOD, Troubleshooting, Telecommunications, Broadband, TCP/IP, MPEG2, Testing, DOCSIS, Networking, Network Engineering, Telephony, VoIP, Optical Fiber, HFC, IPTV, Cable Television, IP, RF, Fiber Optics, Ethernet, Set Top Box, Wireless, WiFi, Digital TV, MPEG-4, DVB, Satellite, Video, H.264, Conditional Access, Interactive TV, Streaming Media, DRM, Cabling, System Architecture, SIP, Debugging, Cables
Education
San Jose State University 1992 — 1994
98deg F
Employment Development Department State of California June 2010 - Present
National Agents Alliance 2009 - Present
NAA - National Agents Alliance 2008 - Present
Telepacific Communications April 2008 - January 2009
Comcast November 2007 - April 2008
Sprint Nextel June 2004 - June 2005
Sprint Communications 1992 - 2005
Education
University of the Pacific 1974 — 1975
Credential, Education
San Francisco State University 1966 — 1968
Comcast February 2013 - Present
TiVo July 2010 - February 2013
SeaChange International October 2009 - July 2010
GECO Incorporated February 2009 - October 2009
Honeywell Inc/Manpower Professional Services May 2007 - February 2009
Computer Sciences Corp/NCS Technology Inc April 2005 - May 2007
PowerTV Inc November 2000 - March 2005
Scientific-Atlanta, Inc. 2000 - 2005
Covigo Inc March 2000 - November 2000
FlashPoint Technologies May 1998 - March 2000
Skills
VxWorks, C++, Linux, UML, OOP, HTML, Unix, XML, Solaris, JavaScript, Qt, WebKit, DO-178B, Embedded Software, Embedded Systems, Embedded Linux, RTOS, ClearCase, C, Perforce, DVB, Object Oriented Design, Java, Multithreading, Eclipse, Perl, MPEG2, Debugging, Digital TV, Software Engineering, Software Development, Software Design, Python, Design Patterns, CVS, Agile, SQL, TCP/IP, MPEG, Set Top Box, System Architecture, Integration
Education
San Diego State University-California State University 1986 — 1992
Bachelors, Computer Science
San Diego State University-California State University
Bachelor of Science (B.S.), Computer Science
Weber Shandwick March 2013 - Present
Ecast September 2007 - March 2012
Ecast September 2006 - September 2007
Ecast September 2005 - September 2006
Ecast September 2004 - September 2005
Comcast October 2002 - October 2004
JR Express Transportation October 2000 - October 2002
ICG Communications October 1999 - October 2000
Skills
Customer Relations, Team Building, Customer Service, Development of Policies..., Implementation of..., Project Management, Customer Satisfaction..., Customer Satisfaction, Management, Leadership, Program Management, Training, Marketing, Sales, Outlook, Social Media, Customer Retention, CRM, Strategy, Social Media Marketing, Salesforce.com, Human Resources, Call Centers, Start-ups, Business Development, New Business Development, Sales Operations, Direct Sales
Education
San Jose State University 1994 — 1997
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Comcast February 2012 - Present
Visa May 2011 - October 2011
Cadence Design Systems March 2008 - May 2008
Logitech October 2007 - February 2008
Oracle December 2006 - May 2007
Gap Inc. January 2006 - October 2006
TIBCO Software November 2005 - January 2006
International Education Services June 2004 - July 2005
Adobe Systems November 2001 - September 2002
Adobe Systems Inc. May 1999 - October 2001
Skills
Program Management, Cross-functional Team..., Project Management, Process Improvement, Vendor Management, Management, Leadership, Product Development, Marketing, Competitive Analysis
Education
California Institute of Nanotechnology 2008 — 2008
CNCP (Certified Nanotech & Cleantech Professional)
Santa Clara University 1996 — 1999
MBA
San Jose State University 1986 — 1992
B.S.
Stanford Children's Health Lucile Packard Children's Hospital Stanford April 2013 - Present
Sedgwick CMS June 2011 - March 2013
Comcast June 2010 - October 2010
Sodexo September 2009 - August 2010
Ports America June 2007 - September 2009
MTC Holdings January 2007 - June 2007
MTC Holdings January 2006 - January 2007
US Airways August 2003 - January 2006
Skills
Employee Relations, Employee Engagement, Customer Service, Onboarding, Human Resources, Leadership, Benefits Administration, Microsoft Office, Leadership Development, Talent Acquisition, Employee Benefits, Training, HRIS, Management, Labor Relations, Workforce Planning, College Recruiting, Recruiting, Deferred Compensation, New Hire Orientations
Education
San Diego State University 1995 — 2000
BS, Kinesiology
SPHR/PHR Class
11 Main, Inc., an Alibaba Group Company December 2013 - Present
Ask.com July 2013 - December 2013
FICO™ February 2012 - July 2013
Intuit March 2011 - January 2012
Mindjet May 2008 - March 2011
Clear Ink September 2006 - May 2008
Direct Partners October 2005 - September 2006
MRM Worldwide August 2004 - October 2005
Comcast March 2002 - August 2004
Skills
Analytics, SEM, Email Marketing, CRM, Database Marketing, Marketing Analytics, Multi-channel Marketing, MindManager, Salesforce.com, Digital Marketing, Marketing Automation, Marketing Strategy, Integrated Marketing, Online Advertising, Google Analytics, Web Analytics..., SEO, SQL, Coremetrics Analytics, Optimizely, Omniture, WebTrends Analytics, Marketo, ExactTarget, Mobile Marketing, SAS, Google Adwords, Testing, B2B Marketing, Consumer Marketing, Budget Process, Financial Reporting, Financial Modeling, Accounting, Flash, HTML, JavaScript, Web Tracking, Tableau, SFDC, Data Warehousing, Web Analytics
Education
University of California, Los Angeles 1996 — 1998
BA, Business Economics
San Francisco State University, College of Business 2001 — 2003
MBA, Marketing
Fremont Ford/Mazda October 2011 - Present
Premier Nissan of San Jose October 2010 - July 2011
LeapFish June 2009 - September 2010
DotNext Inc. June 2009 - May 2010
Comcast November 2008 - June 2009
ProMatch August 2008 - November 2008
TruGreen ChemLawn June 2008 - July 2008
Social Security Administration August 2007 - December 2007
Franchise Tax Board May 2006 - November 2006
Kaiser Foundation Health Plan May 2005 - February 2006
Education
San Jose State University 1992 — 1994
MA, Economics
San Jose State University 1988 — 1992
B.S., Economics
Prospect High School
Comcast Cable May 1999 - Present
Comcast December 2012 - August 2015
Comcast May 2010 - December 2012
Comcast Cable May 1999 - May 2010
Skills
Telecommunications, Broadband, Technical Operations, Wireless, VoIP, Telephony, IP, Call Centers, Troubleshooting, Ethernet, Customer Satisfaction, Customer Service, Process Improvement, Team Building, Team Leadership, Vendor Management
Education
San Francisco State University 1995 — 2001
James Hardie Building Products July 2015 - Present
Comcast July 2012 - Present
AT&T October 2006 - August 2012
AT&T October 2006 - January 2009
Onsite Dental Inc March 2004 - September 2006
Latitude Communications Inc January 2002 - February 2004
Aspect Communications June 2000 - October 2001
Skills
Account Management, New Business Development, Telecommunications, Consultative Selling, Sales Management, Direct Sales, Retail, Solution Selling
Education
San Jose State University
BA, Business Management
Foster Lumber Yards, Inc. February 2013 - October 2014
Avon January 2012 - December 2012
Spirit of Polynesia January 2006 - July 2011
O'Brien Builders January 2009 - August 2010
Comcast February 2008 - October 2008
Cabernet Construction July 2006 - January 2008
Duty Free Stores August 2004 - January 2005
Browne, Zukow and Associates June 2001 - December 2001
Nestle Beverage Company June 1995 - August 1995
Skills
Inventory Management, Marketing, Merchandising, Event Management, Management, Sales, Advertising, Time Management, Interpersonal..., Customer Service, Budgets, Research, Event Planning, Microsoft Excel, Retail, Project Planning, Forecasting
Education
San Francisco State University 1996 — 2002
Bachelor of Arts (BA)
San Francisco State University 1995 — 2002
BA
Ascent Services Group July 2014 - Present
Nelson Staffing October 2013 - March 2014
Comcast November 2011 - September 2013
CBC Innovis December 2009 - December 2011
Aetna, Inc. 2006 - 2010
Renaissance ClubSport September 2002 - November 2007
Butterfly Life 2006 - 2007
Reply 2004 - 2006
Alice 97.3 Radio 2003 - 2005
John Muir Health July 2002 - April 2004
Skills
Sales, New Business Development, Cold Calling, Customer Retention, Salesforce.com, Account Management, Sales Presentations, Customer Service, Sales Operations, Personal Training, Advertising Sales, Temporary Placement, Interviews, Lead Generation, Direct Sales, Selling, Business Development, Recruiting, B2B, Management, Coaching, Advertising, Entrepreneurship, Sales Process, Social Media, CRM, Event Management, Employee Benefits, Integrated Marketing, Leadership, Building Relationships, Training, Marketing, Strategic Partnerships, Online Advertising, Public Speaking, Social Networking, Strategy, Team Building, Start-ups, Email Marketing, Marketing Strategy, Analysis, Online Marketing, Social Media Marketing, Customer Acquisition, Solution Selling, Product Marketing, Direct Marketing, SaaS
Education
San Diego State University-California State University 1997 — 2001
Bachelor of Science
Dublin High School 1994 — 1997
High School
National Council on Crime and Delinquency May 2013 - Present
Earthquake & Structures Inc. October 2008 - August 2011
Comcast November 2004 - December 2007
Morrison & Foerster LLP May 1998 - February 2004
Skills
Event Planning, Social Media Marketing, Strategic Planning, Microsoft Excel, Marketing, Marketing Strategy, Nonprofits, Microsoft Office, Management, Customer Service, Social Media, Sales, Public Speaking, Salesforce.com
Education
San Francisco State University
Nutanix April 2015 - Present
Nutanix April 2013 - April 2015
Nanosolar August 2011 - April 2013
Sanmina-SCI October 2010 - August 2011
Heald College March 2010 - October 2010
Comcast December 2008 - February 2010
Pacific Capital Bancorp November 2006 - November 2008
Pacific Capital Bancorp August 2001 - August 2006
Skills
Employee Relations, Onboarding, Recruiting, Employee Benefits, Human Resources, HR Policies, HRIS, Training, New Hire Orientations, Interviews, Sourcing, Applicant Tracking..., Benefits Administration, Management, Personnel Management, Deferred Compensation, Coaching, Payroll, Resume Writing, Temporary Placement, Talent Management, Workforce Planning, Talent Acquisition, Career Counseling, College Recruiting, Technical Recruiting
Education
San Jose State University 2004 — 2006
Bachelor of Science Degree, Human Resource Management
NCHRA - PHR Course 2010
Comcast March 2010 - Present
Wholesale Flights May 2009 - April 2010
T-Mobile 2003 - 2008
Logorythm Omnimedia Group 1998 - 2002
Skills
Sales Operations, Sales, Sales Management, Management, Training, Retail, Customer Experience, Event Planning, Direct Sales, Account Management, Customer Retention, Telecommunications
Education
DeVry University 2009 — 2011
Technical Management, Small Business Management, Entrepreneurship
San Francisco State University 1993 — 1999
Sacred Heart Cathedral Preparatory 1989 — 1993
Superior Court of California, County of Alameda July 2012 - April 2015
Alameda County Employees' Retirement Association August 2009 - December 2011
LECG, LLC 2004 - 2008
InterPacific Group Limited 2002 - 2004
InterPacific Group Limited 1987 - 2002
Intel Corporation 1986 - 1987
Intel 1984 - 1986
Comcast 1981 - 1984
Deloitte 1977 - 1981
Education
San Jose State University 1973 — 1977
Bachelor of Science, Accounting
AT&T April 2013 - Present
Comcast August 2008 - Present
LeGrande Affaire World Wide Ground Transportation July 2012 - March 2013
Skills
Billing, Telecommunications, Customer Service, Microsoft Office, Excel, Call Center, Customer Relations, Word, Broadband, Problem Solving, Customer Satisfaction, Telephone Skills, Telephony, Salesforce.com, Sales, Microsoft Excel, Time Management, Call Centers, Outlook, Microsoft Word, Invoicing, Leadership
Education
San Jose State University 1998 — 2003
Bachelor of Science, Communication Studies
Ceres High School 1994 — 1998
Tech Events, Inc. June 2012 - June 2015
Comcast August 2010 - May 2012
Escape Technology June 2009 - October 2009
SynapSense Corporation February 2008 - August 2008
FDI Collateral Management July 2003 - February 2008
Skills
Customer Support, Technical Support, Training, Training Delivery, Hands-on Training, Technical Documentation, Microsoft SQL Server, Salesforce.com..., Database Administration, Phone Skills, PowerPoint, Microsoft Office, Microsoft Operating..., Mac OS X, SNMP, email clie, Remote Desktop, Remote Access, Telecommunications, Remote Troubleshooting, Troubleshooting, Cisco Technologies, FTP, Network Architecture, Cloud Computing, VoIP, VMware, SaaS, Customer Satisfaction, Computer Hardware, Network Security, Security, TCP/IP, CRM, OS X, Virtualization, Salesforce.com, Firewalls, Telephone Skills
Education
San Francisco State University 1986 — 1989
English Language and Literature/Letters, Music
Owens & Minor April 2015 - Present
Owens & Minor March 2014 - Present
Owens & Minor October 2012 - February 2014
Comcast April 2008 - March 2012
Comcast August 2005 - March 2008
Comcast January 2004 - July 2005
Comcast September 2002 - January 2004
Comcast October 2000 - August 2002
Skills
Telecommunications, Avaya, Cables, Customer Experience, Vendor Management, IVR, Employee Relations, Performance Management, Resource Management, Customer Satisfaction, Cross-functional Team..., Recruiting, HR Policies, Process Improvement, Customer Service, Technical Support, Customer Retention, Managing Processes, Dispatching, Quality Assurance, Call Center
Education
Western Governor's University 2012 — 2015
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
San Francisco State University 1996 — 2003
Bachelor of Science, Business Administration; Management
Safeway July 2012 - Present
Bare Escentuals July 2011 - July 2012
TEKsystems 2010 - 2012
Sephora October 2010 - July 2011
Wells Fargo & Co. Internet Services Group November 2007 - October 2010
Rex/Co February 2006 - November 2007
Comcast March 2003 - January 2006
AllBusiness.com January 2000 - March 2003
Skills
Quality Center, Test Planning, ClearQuest, SDLC, Scrum, Agile Methodologies, Quality Assurance, Requirements Analysis, Weblogic, E-commerce, Regression Testing, Unix
Education
San Francisco State University 2000 — 2005
BS, Business Management
San Francisco State University
BS, Business Management
InnoTrans Communications October 2014 - Present
CableCom, LLC February 2013 - October 2014
Stockton sailing Club April 2012 - August 2012
Comcast March 1981 - March 2012
Media One 1997 - 2001
Leighton Const/ OptusVision March 1995 - June 1997
Skills
Broadband, DWDM, Fiber Optics, DOCSIS, Network Design, Optical Fiber, HFC, SDH, TCP/IP, Carrier Ethernet, Juniper, SIP, IPTV, Outside Plant, MPLS, VoIP, Routing, Internet Services, Network Engineering, T1, WDM, Cable Modems, CMTS, Cable Television, Wireless, Switches, WiFi, Computer Network..., Network Architecture, VOD, RF, OSPF, Cabling, QoS, Ethernet, RIP, Cables, Provisioning, Telecommunications, IPv6, MPEG, Metro Ethernet, BGP, IP, Wireless Networking, WAN, Routers, Telephony, Cisco Technologies, FTTx
Education
M.E.T.S. (Medical Emergency Training Systems) 1993 — 1993
Technical Degree, EMT Paramedic
San Joaquin Delta College 1978 — 1979
Technical Degree, Fire Science/ Health Science
Edward Jones July 2015 - Present
The Professionals Grp January 2014 - Present
Connect Realty March 2006 - December 2013
McLeod USA January 1999 - December 2002
People's Choice TV April 1994 - November 1998
Comcast November 1992 - March 1994
Daniels & Associates 1983 - 1987
Skills
Microsoft Excel, Business Planning, Operations Management, Performance Management, Cross-functional Team..., Microsoft Word, Call Centers, Microsoft Office, Start-ups, Business Process..., Call Center..., Customer Support, Project Management, Business Process..., Supervisory Skills, Timely Decision Making, Program Implementation, Transaction Management, Problem Solving, Delivering Results, Quick Thinker, Change Management, Budget Process, PowerPoint, Start-up Environment, Visio, Cash Management, Telecommunications, Real Estate Transactions, Training, Leadership, Office Administration, Management, Budgets
Education
San Jacinto College
Business Management
Comcast June 2013 - Present
Comcast April 2012 - June 2013
Skills
Call Routing, Telecommunications, Analysis, Trending, SQL, Troubleshooting, Networking, Training, VBA, JavaScript, Microsoft Office, Active Directory, DHCP, SEO, CCNA, System Administration, A+, Marketing
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Accounting and Business/Management
San Joaquin Valley College-Fresno 2004 — 2006
Associate's Degree, Computer Information Systems
Comcast October 2009 - Present
Coldwell Banker August 2007 - October 2009
Coldwell Banker 2007 - 2009
Skills
Administrative..., Outlook, Travel Arrangements, Office Management, Calendaring, Customer Service, Microsoft Office, Event Planning, Microsoft Excel, Office Administration, Data Entry, PowerPoint, Process Scheduler, Microsoft Word, Spreadsheets, Calendars
Education
San Jose State University 2000 — 2004
BA, Child and Adolescent Development
Saint Francis 1997 — 2000
Diploma, General High School Studies
Comcast January 2010 - Present
Comcast May 2006 - January 2010
Skills
Telecommunications, Telephony, VoIP, Training, Customer Service, Team Building, Customer Satisfaction, Customer Experience, Customer Retention, Direct Sales, Salesforce.com, Broadband, Wireless, Management
Education
San Jose City College
Comcast August 2012 - Present
AT&T December 2007 - February 2009
Education
San Jose State University
Bachelor of Science (B.S.), Business Administration - Management
Cittadella Hockey, PD Italy August 2011 - March 2013
Comcast June 2009 - July 2011
San Francisco Food Bank October 2008 - May 2009
M+W Zander July 2008 - October 2008
HSBC Private Bank December 2007 - June 2008
Tres Gringos Baja Cantina August 2003 - January 2007
Skills
Non-profits, Microsoft Office, Event Planning, Social Media, Microsoft Excel, Research, PowerPoint, Customer Service
Education
San Jose State University
B.S, Business Administration/Marketing
AdvaCare Systems January 2014 - June 2014
Comcast June 1999 - July 2012
TCI Cable October 1994 - June 2009
Skills
Change Management, Operations Management, Broadband, Program Management, Customer Service, E-Learning, Internet, Knowledge Management, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Pricing, Windows
Education
San Jose City College 1988 — 2001
Associate's degree, Social Sciences
Michael Javate Designs April 2004 - Present
Cognizant Technology Solution, Nik Collection@Google October 2014 - March 2015
FriendFinder Networks Inc. January 2013 - August 2014
Sanho Corporation April 2011 - January 2013
Comcast September 2007 - March 2009
E-commerce Technology, Inc July 2006 - September 2007
Skills
Customer Service, Customer Satisfaction, Graphic Design, Advertising, Cross-functional Team..., Management, Marketing, Project Management, Web Design, Troubleshooting, Microsoft Office, Account Management
Education
San Jose State University 2001 — 2004
BFA, Graphic Design
Comcast June 2011 - Present
Money Mailer August 2010 - June 2011
Mannis Communication Inc January 2009 - August 2009
Mec Network March 2008 - December 2008
Metro Publishing Inc July 2006 - January 2008
Telemundo KSTS-TV January 2006 - May 2006
Clear Channel KYLD - Wild94.9 January 2003 - October 2004
Clear Channel XHTZ - Jammin' Z90 January 2002 - January 2003
Skills
MS Word, PowerPoint,..., New Business Development, Selling
Education
San Diego Mesa College
Associate's, General
USDA-FSIS August 2014 - Present
Comcast March 2008 - September 2013
Skills
Customer Satisfaction, Customer Service, Call Centers, Technical Support, TCP/IP, Leadership, PowerPoint
Education
School name: 2012 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
San Joaquin Delta College 2002 — 2006
AA, Biology
Thresher Communication & Productivity, Inc. August 2014 - Present
ADT July 2013 - August 2014
Comcast July 2008 - July 2013
Skills
Cabling, T1, Broadband, Telephony, Fiber Optics, VoIP, Troubleshooting, Computer Network..., Provisioning, Optical Fiber, Telecommunications, Data Center, Ethernet, Cable Television, Routers
Education
Columbia
Bachelor of Arts (BA), Business Administration, Management
San Jose City College
AS, Electronics & Computer Technology
Comcast March 2013 - March 2015
Comcast Cable January 2010 - February 2013
Comcast Cable June 2009 - December 2009
Converse July 2007 - June 2009
Future of Style January 2006 - July 2007
Skills
Salesforce.com, Door to Door, Direct Sales, Oral & Written..., Customer Service, Account Management, Direct Marketing, Social Media, Sales Operations, Selling, Blogging, Press Releases, Sales, Customer Retention, Cold Calling, Communication, Customer Satisfaction
Education
San Diego State University-California State University 2003 — 2008
BA Arts & Liberal Studies, Communication / Media
Picaboo Yearbooks March 2015 - Present
Picaboo July 2013 - July 2014
Comcast August 2010 - November 2012
Sears Holdings Corporation November 2005 - July 2009
Skills
Microsoft Office, MySQL, Microsoft Project, Customer Account..., HTML, Java, JavaScript, PHP, Customer Service, Unified Modeling..., Rational Software..., MS Project, Troubleshooting, Computer Hardware..., Social Networking, Network Administration, TCP/IP, Account Management, Database Administration, CRM, Telecommunications, Customer Retention, Computer Hardware, Leadership, Call Centers, Technical Support, Time Management, Customer Experience, OS X, UML
Education
San Jose State University 2006 — 2008
Bachelor of Science (B.S.), Business Administration (Management Information Systems)
Williams-Sonoma, Inc. March 2013 - Present
Apple September 2012 - March 2013
Comcast September 2011 - March 2012
Verizon Wireless December 2006 - July 2011
Skills
Systems Engineering, Wireless Networking, Wireless Broadband, SAP MDM, AirWatch MDM, Wireless, Operating Systems, Cross-functional Team..., Retail, POS, Salesforce.com, Telecommunications, Product Marketing, Solution Selling, Cellular Communications, CRM, Customer Service, Customer Relations, Technical Support, Information Technology, Microsoft Exchange, Troubleshooting, Networking, Management, Team Leadership, Microsoft Office, Leadership
Education
San Diego State University-California State University 1997 — 2000
Engineering
Comcast April 2014 - Present
Alere Home Monitoring April 2011 - April 2014
Robert Half International October 2010 - May 2011
Silicon Valley Staffing Group 2008 - 2010
Preferred Staffing Group 2004 - 2008
CORESTAFF Services August 2001 - April 2004
Skills
Talent Acquisition, Onboarding, Employee Relations, Management, Executive Search, Internet Recruiting, Technical Recruiting, Applicant Tracking..., Sourcing, Human Resources, Recruiting, taleo, Taleo, Training, Hiring, Contract Recruitment, Interviews, College Recruiting, Time Management, Temporary Placement, Talent Management, Payroll, New Hire Orientations, Screening Resumes, Staffing Services, Workforce Planning, Screening, Benefits Negotiation
Education
San Jose State University
Social Science, 3.7
World School of Massage - Pleasanton, CA
Deep Tissue
McKinnon Institute - Massage Therapy
Certified Massage Therapist, Asian Systems / Shiatsu / Accupressure
High School
Comcast June 2011 - Present
ThinkHR November 2006 - February 2009
Education
San Francisco State University 2004 — 2006
Bachelor's degree, Psychology
Konica Minolta Business Solutions U.S.A., Inc. 2010 - Present
Comcast 2009 - 2010
ADT Security Services 2007 - 2009
Education
San Francisco State University
Comcast September 2001 - Present
SoftNet / ISP Channel January 1999 - December 2000
Wireless Cable & Communications, Inc. 1998 - 1998
TCI Cable 1983 - 1998
Skills
Broadband, DOCSIS, HFC, DWDM, CMTS, MSO, RF, Cable Modems, Outside Plant, MS Project, Visio, Cable Television, Telecommunications
Education
San Jose City College 2002 — 2005
Associate of Arts, Applied Science
Crossbow Communications
Comcast November 1996 - Present
Skills
Team Building, Telecommunications, Process Improvement, Team Leadership, Leadership, Management
Education
San Francisco State University 1988 — 1990
Bachelor, Broadcast & Electronic Communication Arts
Atos IT Solutions and Services A/S March 2012 - Present
HP / ERICSSON October 2011 - March 2012
HP / MICROSOFT August 2010 - October 2011
CAL DSL January 2010 - August 2010
Comcast February 2008 - April 2009
WESTAFF / PETZ ENT December 2007 - March 2008
Skills
Hardware, Servers, Troubleshooting, Technical Support, Data Center, Windows, Switches, Networking, DNS, HP, IT Operations, Telecommunications, SharePoint, Printers, Help Desk Support, Operating Systems, System Deployment, Disaster Recovery, TCP/IP, Computer Hardware, VMware, VPN, DHCP
Education
San Joaquin Delta College
Computer Science
Comcast March 2011 - Present
Education
San Francisco State University 1989 — 1991
Bachelor's degree, History, B+
Santa Clara County January 2014 - Present
Comcast October 2007 - November 2012
Comcast April 2006 - October 2007
Comcast March 2002 - April 2006
AT&T June 1998 - March 2002
Skills
sales, Sales Management, Commitment to Customer..., PRI, Broadband, Telecommunications, Private Line, Metro Ethernet, Call Center, Long Distance, Co-location, Telephony, Direct Sales, SIP Trunking, T1, VoIP, Solution Selling, Customer Retention, Optical Fiber, Vendor Management, IVR, Workforce Management, Team Building, Sales, Internet Services, Customer Satisfaction, Sales Operations, IP, Customer Experience, Telecommunication..., Customer Service, Cold Calling, VOD, Avaya, Call Centers, Troubleshooting, Routers, Salesforce.com, Leadership, Management, Training, Cabling, Networking
Education
University of Phoenix
Bachelors Degree, Business Management
San Jose State University
General Education
Abraham Lincoln High School
High School Diploma
Comcast April 2005 - Present
Ocular Sciences January 2005 - April 2005
White Hall Jewelers May 2000 - January 2005
Skills
Microsoft Excel, C programming, Windows XP Pro, Windows 7, Microsoft Word, ACT (data base), CSG (data base), some computer hardware...
Education
San Francisco State University 2000 — 2000
Certificate Unix C/C++ Programming, Computer Programming
City College of San Francisco 1997 — 1999
Comcast 2006 - 2009
General Dynamics C4 Systems 2003 - 2005
Newtec 2003 - 2003
US Army 1998 - 2002
Education
San Diego State University-California State University 2012 — 2014
Bachelor of Science (B.S.), Electrical and Electronics Engineering
San Diego Mesa College
Wave Division Holdings August 2013 - Present
Comcast July 2007 - February 2013
PushMX Software March 2006 - April 2008
Los Angeles Times January 2001 - August 2003
Skills
Managing B2C and B2B, Worked in Cable and..., Direct Sales, Sales Presentations, Thinking Outside The Box, Outside Sales, Cold Calling, Management, Sales, Sales Management, Sales Process, Sales Operations, B2B, Solution Selling, Account Management, Marketing, Key Account Management, Strategic Partnerships, Customer Retention
Education
San Diego State University-California State University
Theater Arts
Comcast June 2005 - Present
Time Warner Cable August 2004 - June 2005
Skills
Customer Retention, Telecommunications, Call Centers, VoIP, Broadband, Customer Satisfaction, Telephony, Troubleshooting, Customer Experience, Wireless, Networking, Cabling, Technical Support, Computer Network..., Managed Services
Education
Dobie highschool 1995 — 1996
general
San Jacinto College
Business/Commerce, General
California department of corrections and rehabilitation June 2006 - Present
Calwest Property Management April 2004 - June 2006
Whole Foods Market February 2003 - April 2004
Comcast March 1997 - September 2001
Education
Hawthorne High School
San Bernardino Valley College
Skadron College
Diploma, Medical/Clinical Assistant
Comcast May 2007 - December 2013
Comcast August 2006 - May 2007
California Student Opportunity Access Program November 2004 - May 2006
Skills
Customer Service, Customer Experience, Data Entry
Education
San Jose State University 2001 — 2006
Bachelor of Applied Science (B.A.Sc.), Justice Studies
Bimart November 2007 - Present
Comcast April 2002 - June 2005
ATT Broadband Company April 2001 - April 2002
US Navy January 1981 - January 2001
Ernies Liquor store January 1977 - January 1981
Skills
Microsoft Office, Customer Service, Event Planning
Education
San Joaquin Delta College 1979 — 1981
Electron Microscopy
Lincoln High School, Stockton, California 1976 — 1979
Diploma
Comcast November 2002 - Present
Education
San Joaquin Delta College 1996 — 1998
Associate of Arts (AA), Business
SGS Petroleum Service Corporation April 2012 - Present
Comcast January 2008 - February 2012
Texas Molecular Limited Partnership July 2007 - December 2007
Skills
Military, Process Operations, Pipefitting, Telecommunications
Education
San Jacinto College 2008 — 2012
working on process technology degree, Chemical Process Technology
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2004 — 2005
motorcycle technician, Motorcycle Maintenance and Repair Technology/Technician
City of San Francisco: Department Assessor Recorder Office September 2010 - February 2012
Comcast March 2009 - March 2010
Skills
PowerPoint, Call Centers, Windows, Computer Hardware, Microsoft Word, Lotus Notes, Customer Service, Microsoft Excel, System Administration, Training, Teamwork, Windows 7, Customer Satisfaction, Visio, Data Entry, Outlook, Data Analysis, Microsoft Office
Education
San Joaquin Delta College 2002 — 2005
Associate of Arts and Sciences (AAS)
saint mary's high school 1997 — 2000
Diploma, Mathematics
Comcast August 2008 - Present
Comcast Cable 2007 - Present
Education
San Joaquin Delta College 2011 — 2013
Network Technican Certification, Computer Systems Networking and Telecommunications, Certification
Informatica February 2008 - Present
Informatica November 2004 - February 2008
Comcast May 2003 - February 2004
Skills
Logistics, Customer Service, Customer Support, Customer Satisfaction, Team Leadership, Leadership, Management, PeopleSoft, UPS systems, FedEx, Vendor Management, Quality Assurance, Process Improvement, Troubleshooting, Training, Salesforce.com, SaaS, Business Intelligence, Enterprise Software, Sales
Education
San Jose State University