Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Salaries. You can even request information on how much does Comcast pay if you want to. Learn about salaries, pros and cons of working for Comcast directly from the past employees.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Spectrum Business - Enterprise and Strategic Markets April 2013 - Present
Comcast November 2009 - April 2013
Comcast Cable September 2007 - November 2009
Bunzl June 2004 - November 2006
PrimeWest Energy 2003 - 2004
Skills
Negotiation, Team Building, Account Management, New Business Development, Customer Relations, Budgeting, Forecasting, Sales Management, Consultative Selling, Financial Analysis, Team Leadership, Telecommunications, Excel, Coaching, Public Speaking, Cold Calling, Budgets, Direct Sales, Selling, Leadership, Solution Selling, Customer Service, Microsoft Excel, B2B, Salesforce.com, Sales, Management, Sales Process, Training, Networking, Sales Operations, Retail, Marketing, Call Centers, Recruiting, Strategic Partnerships, Customer Satisfaction, Customer Retention, Business Development, CRM, Sales Presentations, Contract Negotiation, Lead Generation, VoIP, Managed Services, Broadband, SaaS, Product Marketing, Sales Enablement
Education
University of Calgary 1993 — 1998
BComm, Finance
Southern Alberta Institute of Technology 2002 — 2004
Associates, Film
Western Canada High School
Comcast Cable October 2011 - Present
Comcast January 2007 - October 2011
Staples May 2005 - December 2006
Skills
Active Directory, Microsoft Office, Windows 7, Windows XP Pro, Windows Services, Cisco VPN, RSA SecurID, RSA Ace Server, RSA Tokens, Lync Server 2010, Lync, Powershell, BMC Remedy, Internet Explorer, Internet Security, Network Administration, Network Security, Wireless Networking, Computer Hardware, Hardware Diagnostics, IT Hardware Support, Hardware Installation, Software Installation, Dameware, Group Policy, Troubleshooting, Call Centers, VoIP, Customer Service, Telecommunications, Windows XP, Wireless
Education
Southern New Hampshire University 2011 — 2015
Bachelors of Information Technology, Robotics and Artificial Intelligence, 3.83
DeVry University Online 2008 — 2010
Manchester Memorial High School 1997 — 2001
High School Diploma
Comcast April 2015 - Present
TMRZoo.Com May 2014 - Present
Comcast 2014 - 2015
Abercrombie & Fitch May 2013 - October 2014
McDonald's Corporation June 2010 - August 2013
Skills
Public Relations, Writing, Social Media, Customer Service, Public Speaking, Entertainment Journalism, Video Journalism, Creative Writing, Human Resources, Communication, Facebook, Teamwork, Interviews
Education
Southern New Hampshire University 2010 — 2014
Communications
Londonderry High School 2007 — 2010
High School Diploma
Comcast September 2015 - Present
Looking For a Perfect Match for my Skillset. Driving for Uber and Loving It. September 2015 - Present
Bonita Springs Little League Inc. 2011 - Present
Stemm Cell February 2004 - Present
TEN: The Enthusiast Network March 2012 - August 2015
TEN: The Enthusiast Network August 2010 - February 2012
Palm Coast Data January 2003 - August 2010
Access Direct Marketing Inc. August 2001 - December 2002
Dimac Direct Inc. August 2000 - August 2001
Players Computer Inc. May 1997 - August 2000
Skills
Direct Mail, Direct Marketing, Email Marketing, Publishing, Online Advertising, Database Marketing, Social Media Marketing, Account Management, Marketing Strategy, Advertising, Team Building, Social Media, Integrated Marketing, Lead Generation, Management, Budgets, Digital Marketing, Data Analysis, Customer Service, Marketing Communications, Fundraising, Online Marketing, New Business Development, Sales, Marketing
Education
Southern New Hampshire University 2013 — 2017
BS Business Studies in Operations & Project Management
Floral Park Memorial High School 1981 — 1984
NYS Regents Diploma, Liberal Arts and Sciences/Liberal Studies
Comcast Sportsnet Chicago September 2012 - Present
Freelance June 2010 - August 2012
Comcast Spotlight May 2006 - January 2010
Comcast September 2001 - March 2006
AT&T August 1997 - September 2001
Beau and Arrow Productions March 1997 - September 1997
Skills
Final Cut Pro, Video Production, Post Production, Avid, Avid Media Composer, Video, After Effects, Motion Graphics, Video Editing, Commercials, Television, Multimedia, Videography, Non-linear Editing, Broadcast Television, Final Cut Studio, HD Video, Radio, DVD Studio Pro, Advertising, Media Production, Digital Media, DVD authoring, Editing, Digital Video, Producing, Cinema 4D, Photoshop, Producer, Premiere, Graphics, Graphic Design, Documentaries, Web Video, Apple Compressor, SD Video, Audio Post Production, Audio Editing, Adobe Premiere, Sorenson Squeeze, Creative Services, Creative Direction, Adobe Creative Suite, Compositing, Motion Design, Mac, Visual Effects
Education
Southern Illinois University, Carbondale 1992 — 1996
BA, Liberal Arts - Media
Cigna May 2014 - Present
Dunkin Donuts September 2011 - May 2014
Comcast April 2008 - January 2010
US Navy April 2004 - April 2008
Skills
Java, HTML, Leadership, Management
Education
Southern Connecticut State University 2010 — 2015
Bachelor of Science (B.S.), Computer Science
Coyote Logistics May 2014 - Present
chicagocares November 2010 - Present
DJ moo1two March 2010 - Present
Coyote Logistics February 2012 - May 2014
Ecolab June 2011 - August 2012
Comcast October 2011 - January 2012
Macy's April 2011 - June 2011
Chicago Association of Realtors May 2010 - March 2011
Smart Property USA October 2009 - March 2011
Rent Smart Chicago/Smart Property USA October 2009 - March 2011
Skills
Marketing, Leadership, Advertising, Customer Service, Press Releases, Fundraising, Market Research, Recruiting, Real Estate, Selling, Logistics, Networking, Sales, Social Media, Event Planning, Business Development, Program Management
Education
Southern Illinois University 2003 — 2008
Bachelor of Science, Public Relations
Southern Illinois University, Carbondale 2003 — 2008
Bachelor of Science, Speech Communication
Comcast Business May 2013 - Present
Comcast Business April 2011 - May 2013
Comcast August 2006 - April 2011
Skills
Public Speaking, Microsoft Office, Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Business Strategy, Stand-up Comedy, Business Process, Order Fulfillment, VoIP, Telecommunications, Broadband, Call Centers, Telephony, Salesforce.com, Networking, Wireless, Managed Services, Customer Experience, PRI, Computer Network..., Ethernet, Account Management, Troubleshooting, Training, IP, Business Development, Leadership, SIP Trunking, BMC Remedy, Program Management, B2B, Sales Process, Access, Social Networking, Metro Ethernet, Team Leadership, T1
Education
Pope John XXIII 1999 — 2003
Southern New Hampshire University
Open Gaming Convention July 2005 - Present
Comcast August 2014 - Present
Symmetry Medical Manchester March 2010 - August 2014
The Game Castle February 2013 - March 2014
Yum! Brands August 2008 - March 2010
Lowe's Home Improvement November 2007 - June 2008
Hannaford Bros. Co. November 2004 - April 2007
Skills
Blueprint Reading, Forklift Operator, Computer Graphics, Word, Inventory Management, Customer Service, Microsoft Office, Problem Solving, Excel, PowerPoint, Customer Relations, Outlook, Customer Satisfaction, Dreamweaver, Team Building, Retail, Photoshop, InDesign, Public Speaking, Microsoft Word, Access, Microsoft Excel, Data Analysis, Technical Writing, Project Planning, Social Networking, Troubleshooting, Training, Quality Assurance, Sales, Social Media, Coaching, Manufacturing, Public Relations, Web Design, Fundraising, Data Entry, Photography, Inventory Control, Testing, Retail Sales, Teaching, Team Leadership, Windows, Process Improvement, Event Planning, Marketing, Social Media Marketing, Editing, Research
Education
Alvirne High School 2003 — 2007
Southern New Hampshire University
Bachelor of Operations and Project Management
Sonitrol of New England June 2013 - Present
Comcast August 2012 - June 2013
Comcast June 2010 - August 2012
Resolute Partners January 2009 - June 2010
AT&T January 2008 - January 2009
Pfizer April 2006 - January 2008
SBC December 2004 - April 2006
SBC January 2004 - December 2004
SBC January 2003 - January 2004
Skills
Sales Management, Telecommunications, Solution Selling, Contract Negotiations, Team Leadership, Direct Sales, Customer Satisfaction, Salesforce.com, Coaching, Process Improvement, Microsoft Office, Excel, WAN, Account Management, Public Speaking, Managed Services, Microsoft Excel, Contract Negotiation, Mentoring, Product Development, Unified Communications, Manage Client..., Management, Cross-functional Team..., Metro Ethernet, VoIP, Sales Operations, Wireless, Networking, Sales, Enterprise Software, Leadership, Team Building, Selling, Marketing Strategy, Project Management, Strategic Partnerships, Customer Experience, Cold Calling, Call Centers, Customer Retention, B2B, SaaS, Telephony, Cloud Computing, Broadband, Lead Generation, Sales Presentations, MPLS, Co-location
Education
Southern Connecticut State University 1990 — 1995
St. Margaret's-McTernan 1986 — 1990
Nordstrom September 2014 - Present
Nordstrom August 2013 - August 2014
Nordstrom December 2012 - July 2013
Comcast 2009 - 2009
Skills
Customer Service, Fashion, Microsoft Excel, Sales, Strategic Planning, Sales Management, Leadership, Merchandising
Education
Southern Connecticut State University 2005 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
Comcast Cable February 2006 - Present
Comcast 2001 - 2006
MediaOne/ATT 1995 - 2001
GTE- Signal Corp- US Army 1991 - 1993
US Navy 1985 - 1991
Skills
Telecommunications, VoIP, Ethernet, Wireless, IP, Telephony, Fiber Optics, Network Design, Broadband, Optical Fiber, Integration, Troubleshooting, Network Engineering, Computer Network..., DWDM, RF, Cisco Technologies, TCP/IP, Fiber Optic Technology, Cross-functional Team..., Confrontation, Process Engineering, Project Management, Tower Climbing, Property Management, Security Clearance, Power Plants, Emergency Management, Battery Management..., APC UPS, Operations Management, MBA, Network Deployment, Satellite Ground Systems, Signal Processing, Electronic Engineering, Digital Video, Digital Signal..., Encoders, Encryption, Vendor Management, Contract Negotiation, Contractor Management, Staff Supervision, FCC, FAA Certifications, Emergency Spill Response, Fuel Management, Electronic Cooling, Planned Preventative...
Education
University of Notre Dame 2014 — 2015
College of Business, Fundraising and Grant Strategies
Georgia Tech 2010 — 2010
Georgia Institute of Technology, Engineering Leadership Summit
University of Phoenix 1998 — 2001
Master of Business Administration (M.B.A.), Technology Management
Southern Illinois University, Carbondale 1987 — 1991
Bachelor's Degree
University of Hartford 1981 — 1984
Bachelor's Degree, Electrical/Civil Engineering
PMG Resources February 2007 - Present
Smith & Nephew April 2014 - July 2015
Dyn April 2013 - November 2013
Ci Labs January 2012 - April 2013
Brandable™ by Laycon Mobile Solutions January 2011 - April 2013
Comcast May 2008 - January 2010
Robert Half International May 2006 - May 2008
Skills
Project Management, Management, Entrepreneurship, Mobile Devices, Leadership, Strategic Partnerships, Analysis, Product Development, Business Process, Telecommunications, Data Mining, Analysis,..., Business Strategy, Finance, Strategic Consulting, Product Management, Business Intelligence, CRM, Enterprise Software, SaaS
Education
Southern New Hampshire University 2011 — 2014
MBA, IT Management
Southern New Hampshire University 2006 — 2011
B.S., Technical Managment
Southern New Hampshire University 2005 — 2007
Associate's Degree, Business Administration
JMD Media June 2009 - Present
Leopard Films September 2010 - July 2012
Firvalley Productions March 2011 - April 2012
Leopard Films January 2010 - April 2010
Comcast January 2009 - July 2009
Skills
Video, Video Production, Broadcast, Post Production, Final Cut Studio
Education
Southern Connecticut State University 2005 — 2009
B.S., Video Production, Broadcast Journalism
Lewis S Mills High School, Burlington CT 2001 — 2005
Liberty Mutual Insurance July 2014 - Present
Liberty Mutual Insurance March 2014 - July 2014
Liberty Mutual Insurance February 2013 - March 2014
Liberty Mutual Insurance April 2011 - March 2013
Liberty Mutual March 2009 - April 2011
Liberty Mutual July 2007 - March 2009
Comcast June 2006 - July 2007
bp 2004 - 2006
Castrol Industrial (BP) March 2000 - August 2004
NHBB 1998 - 2000
Skills
Lean Initiatives, Change Management, Continuous Improvement, Six Sigma, PMP, Lean Manufacturing, Business Process..., Process Engineering, Business Transformation, Process Improvement, Data Analysis, Team Leadership, Business Analysis, Management, Strategy, SDLC, Analysis, Insurance, Program Management, Leadership, Risk Management, Visio, Project Management, Vendor Management, Cross-functional Team..., Integration
Education
Southern New Hampshire University 2010 — 2013
MBA, Entrepreneurship
University of New Hampshire 1994 — 1998
Bachelor of Science, Chemical Engineering
Portsmouth High School 1990 — 1994
Comcast April 2011 - Present
AT&T 2003 - 2010
Winstar Communications 1998 - 2002
Skills
Managed Services, VoIP, Consultative Selling, Ethernet Fiber Network..., MPLS, Ethernet, Colocation, Wireless, T1, Fiber, Solution Selling, Account Management, New Business Development, Direct Sales, Telecommunications, Fiber Optics, Strategic Partnerships, Salesforce.com, Co-location, Telephony, Unified Communications, Enterprise Software, Optical Fiber, SIP Trunking, Selling, Sales Operations
Education
Southern Illinois University, Carbondale 1981 — 1984
BS Business
Comcast July 2013 - Present
Hyatt Hotels Corporation November 2011 - June 2013
Education City February 2010 - July 2010
LexisNexis October 2009 - February 2010
Skills
Human Resources
Education
Southern Illinois University, Carbondale 2010 — 2013
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
Plainfield Central High School 2004 — 2007
High school diploma
Comcast August 2011 - Present
One Communications 2007 - 2009
Skills
Customer Service, Cold Calling, Customer Retention, Account Management, Sales, Direct Sales
Education
Southern New Hampshire University 2003 — 2007
Associate, Business Administration
Planet Fitness December 2013 - Present
Comcast June 2010 - December 2013
Comcast March 2009 - May 2010
Comcast Cable April 2008 - May 2009
Vicon Publishing, Inc. June 2006 - April 2008
Skills
Detail Orientation, Organized, Hard Worker, Creative Problem Solving, Adaptive, Digital Asset Management, Cold Calling, New Media, SEO, Marketing Communications, Digital Media, Direct Mail, Marketing Strategy, Strategy, Direct Marketing, Marketing, Advertising, Problem Solving, Sales, Customer Service, Social Media
Education
Southern New Hampshire University 2002 — 2006
Bachelors of Science, Marketing
Southern New Hampshire University
Bachelors of Science, Marketing
StateLine Wood Design January 2014 - Present
Comcast April 2012 - Present
Comcast Cable April 2011 - April 2012
Skills
Telecommunications, Wireless, Call Centers, Telephony, Customer Experience, VoIP, IP, Broadband, Troubleshooting, Ethernet, Mobile Devices, Customer Retention, Vendor Management
Education
Southern New Hampshire University 2011 — 2016
Masters, Masters in Business Managment w/ a concentration in Marketing, 3.75 GPA
Southern New Hampshire University 2006 — 2010
Bachelors of Science in Marketing, Marketing
Comcast May 2011 - Present
Kemah Fire Department 2011 - 2015
Comcast 1998 - 2015
Comcast Chicago 2001 - 2006
Marigold Services March 1996 - April 1998
Skills
Video Editing, Broadcast, Video, Television, Video Production, IP, Final Cut Pro, Project Management, Cabling, Network Design, Team Building, Cross-functional Team..., Telephony, Broadband
Education
Southern Illinois University, Carbondale
Aircuity April 2014 - Present
Raytheon January 2013 - June 2013
Comcast August 2010 - January 2013
LIDS Sports Group November 2004 - April 2009
Skills
Visio, Software Documentation, Troubleshooting, Management, Networking, SAP, Salesforce.com, Customer Service, Budgets, Microsoft Excel, Call Centers, Windows, Time Management, Forecasting, Sales, Visual Basic, Supply Chain, Access, Windows 7, SQL, Computer Hardware
Education
Southern New Hampshire University 2012 — 2015
Master of Business Administration (MBA)
University of Massachusetts at Lowell 2006 — 2010
Bachelor of Business Administration (BBA), Management Information Systems & Management
International Relocation- Brussels, Belgium -Voluntary Services May 2010 - 2013
Clinical Trial Patient Support care- Alzheimer's Disease 2006 - 2010
Blue Cross Blue Shield of Massachusetts August 2003 - August 2007
Verizon June 1999 - January 2002
Comcast September 1991 - April 1999
Skills
Training, Management, Sales, Healthcare, Marketing, Clinical Research, Employee Benefits, Program Management, Team Building, Case Management, Customer Service, Customer Satisfaction
Education
Southern Connecticut State University 1996 — 1999
Psychology
Comcast January 2015 - Present
Comcast December 2011 - Present
Direct Capital Corporation August 2011 - December 2011
Health Dialog April 2010 - September 2011
Health Dialog August 2009 - April 2010
Health Dialog April 2006 - August 2008
Health Dialog September 2005 - April 2006
Health Dialog July 2003 - September 2005
Health Dialog June 2002 - July 2003
Health Dialog June 2000 - June 2002
Skills
Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft Communicator, Microsoft OneNote, TOAD, PLSQL Developer, SQL Server, SharePoint, Compuware, Bugzilla, SAS, Crystal Reports, SSRS, Informatica Cloud, SSAS, Oracle
Education
Southern New Hampshire University 2013 — 2016
Master of Business Administration (MBA), Marketing
Southern New Hampshire University 2010 — 2012
Bachelors, Business Studies concentrating in Organizational Leadership
Southern New Hampshire University
Associates, Computer Science
Comcast June 2014 - Present
ProStaff Search LLC January 2014 - March 2014
Wells Fargo April 2010 - December 2013
Macy's October 2008 - March 2010
Skills
Customer Service, Employee Engagement, Hardwork, Team Leadership, Time Management, Sales, Accounting, Call Centers, Customer Satisfaction, Customer Experience, Training, Employee Training, Human Resources, Leadership, Employee Relations, CRM, Account Management, Management, Teamwork, Performance Management
Education
Southern Illinois University, Carbondale 2003 — 2008
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Southern Illinois University, Carbondale 2003 — 2008
Bachelor of Arts (B.A.), Mass Communications & Media Arts
Firefighter June 2011 - Present
Richmond Wiring Inc. 2011 - Present
APAC 2013 - 2014
Gulf Coast Regional Blood Center 2011 - 2011
Comcast 2007 - 2011
Skills
Outsourcing, Call Centers, Inbound Marketing, Start-ups, Management, Coaching, Telecommunications, BPO, Entrepreneurship, Team Building, Business Development, New Business Development, Team Leadership, Customer Service, Business Strategy, Customer Satisfaction, Leadership, CRM, Sales Management, Customer Experience
Education
University of Louisiana at Lafayette 2003 — 2006
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Southern Arkansas University 2000 — 2002
Kinesiology and Exercise Science
Ruston High School 1996 — 2000
Diploma
Comcast March 2014 - Present
Comcast December 2009 - February 2014
Comcast January 2006 - November 2009
Skills
Cross-functional Team..., Telecommunications, Analytics, Project Management, Business Analysis, Leadership, Product Management, Business Intelligence, Marketing, Analysis, Lead Generation, Data Analysis, B2B, CRM, Program Management, Competitive Analysis, Salesforce.com
Education
Southern New Hampshire University 1999 — 2003
Masters, Business Administration
Southern New Hampshire University 1994 — 1998
BS, Computer Information Systems
FIS March 2015 - Present
North Florida Sleep Solutions, Inc August 2010 - January 2015
Comcast June 2008 - July 2010
BREAL Home Investments, Inc January 2004 - March 2010
United States Navy, Naval Air Station January 1998 - January 2004
Skills
Customer Relations, IT Management, Real Estate, Sales, Program Management, Strategy, Customer Service, Management, Security, Networking, Troubleshooting, Active Directory, Project Management
Education
Webster University 2008 — 2010
Masters of Business Adminstration, MBA
Southern Illinois University, Carbondale 2005 — 2008
Bachelor of Science, Information Systems Technoligies (Management)
Southern Illinois University
2010MBA Webster University
2008BS, Electronic Systems Technology Management
321 Gang August 2013 - Present
Serena Software February 2012 - June 2013
RocketGang January 2011 - February 2012
Comcast July 2009 - December 2010
IBM July 2008 - July 2009
Telelogic October 1998 - July 2008
Absolute Technologies June 1997 - October 1998
MERANT (Formerly INTERSOLV, INC.) February 1995 - June 1997
TALARIAN Corporation June 1993 - February 1995
HARRIS COMPUTER SYSTEMS March 1990 - June 1993
Skills
Requirements Management, Architecture, Integration, Testing, Rational Rose, Enterprise Software, Product Management, Software Configuration..., Release Management, Unix, Solution Selling, Agile Methodologies, Configuration Management, Rational XDE, Pre-sales, Programming, ALM, Software Engineering, ITIL, Software Project..., Software Design, Professional Services, C++, Java, Software Development, Change Management, SaaS, IT Service Management, SDLC, ClearCase, UML, Cloud Computing, Software Documentation, DevOps, Management, Scrum, System Architecture, Requirements Analysis, CMMI, SOA, Agile Project Management, Application Lifecycle..., Solution Architecture, Software Industry
Education
Southern Illinois University, Edwardsville
BS, Math, Statistics and Computer Science
CelebrityAccess January 2002 - Present
BOLD & VIBRANT LIVING October 2006 - Present
SendOutCards March 2007 - March 2014
Cell Tech/Simplexity Health 1996 - 2007
Comcast 1998 - 2000
Electric Boat 1980 - 1998
Saint Michael School 1974 - 1978
Skills
Social Media Marketing, Social Media, Event Management, Advertising, Marketing Strategy, Social Networking, Marketing, Online Advertising, Entertainment, Market Research, Event Planning, Coaching, Sales, Strategic Planning, Public Speaking, New Business Development, Public Relations, Customer Service
Education
University of New Haven 1986 — 1991
Master of Science (MS), Computer & Information Science
Southern Connecticut State University 1968 — 1972
Bachelor of Science (BS), Education
Saint Mary's High School 1964 — 1968
Diploma, College Prep
EKS&H January 2015 - Present
CH2M HILL February 2012 - February 2015
Rocky Mountain Networks January 2000 - December 2014
Community Reach Center October 2009 - February 2012
Instant Software October 2008 - October 2009
Comcast March 2008 - October 2008
Trans Union - Rentport January 2006 - March 2008
TransUnion 2005 - 2008
NREL 2004 - 2005
Lion Inc. 2002 - 2003
Skills
SQL Server, Web Services, SSRS, Application Development, Web Applications, XML, JavaScript, SQL, C#, HTML, AJAX, .NET, Visual Studio, jQuery, ASP.NET, WCF, Agile, Windows, Software Development, CSS, Crystal Reports, T-SQL, Programming, ASP, IIS, Databases, LINQ, Documentation, DHTML, XHTML, SOA, WPF, Microsoft SQL Server, Agile Methodologies, TFS, Web Development, Database Design, VB.NET, ASP.NET MVC
Education
Southeastern University 1981 — 1982
Apparel Impact May 2014 - Present
Dyn November 2014 - August 2015
Oracle October 2012 - November 2014
Comcast March 2008 - November 2012
Amoskeag Mortgage and Financial Services January 2006 - February 2008
US Army February 2003 - February 2006
Skills
Sales Presentations, Business Strategy, New Business Development, Business Development, Telecommunications, Solution Selling, Direct Sales, Account Management, Managed Services, Sales Management, Sales Process, Salesforce.com, Strategic Planning, Cross-functional Team..., Wireless, Broadband, Sales Operations, Sales, Cold Calling, Team Building, Strategic Partnerships, VoIP, Cloud Computing, Customer Retention, Call Centers, Selling, B2B, Strategy, Customer Experience, Networking, Lead Generation, Customer Satisfaction, Contract Negotiation, CRM, Leadership, Management, SaaS, Enterprise Software, Marketing, Vendor Management, Start-ups
Education
Southern New Hampshire University 2009 — 2014
BS, Business Studies/Organizational Leadership
NCA
H.S. Diploma, General Studies
North Atlantic Regional High School
Honors-Diploma, Private High School
Comcast Business December 2014 - Present
Comcast Business July 2014 - December 2014
Comcast Business May 2013 - December 2014
Comcast Business August 2008 - May 2013
Comcast August 2007 - August 2008
Afterglow Tanning spa December 2004 - August 2007
Pinkerton Academy September 2005 - May 2006
Skills
Analysis, Inventory Control, Telecommunications, Call Centers, CRM, Customer Experience, Management, New Business Development, Program Management, Customer Service, Leadership, Sales, Process Improvement, Cold Calling, Customer Satisfaction, Training, Customer Retention, Broadband, Project Management
Education
Southern New Hampshire University 2013 — 2014
Bachelor's of science, Business Administration and Management, General
Southern New Hampshire University 2012 — 2013
Associate of Science (A.S.), Business Administration and Management, General
LNA CertificationMedpro Educational Services 2006
Bachelor's of Science, Business Administration and Management, General
Manchester High School West
High School Diploma 2002
Lions Clubs International November 2012 - Present
Comcast October 2006 - Present
Dream2create May 2004 - Present
Skills
Painting, Oil Painting, Fine Art, Art, Graphic Design, Illustration, Adobe Creative Suite, Photoshop, Illustrator, Web Design, Graphics, Sketching, Logo Design, Portraits, Typography, Mac, Digital Photography, Watercolor, Advertising, Dreamweaver, Brochures, Brand Development, Creative Writing, Digital Painting, Books, Digital Illustration, Social Media, Blogging, Acrylic Painting, Acrylic, Portrait Painting, Murals, Digital Art, Flash, Figure Drawing, Visual Arts, Nonprofits, Theatre, Storyboarding
Education
Southern New Hampshire University 2015 — 2017
Master of Science (M.S.), Internet Technology and Video Game Design
Montserrat College of Art
Bachelor's degree, Illustration
Bradford College 1999 — 2000
None, Graphic design and Liberal Arts
Art institute of Boston 1997 — 1997
Summer program, Comic book design and sculpture
Comcast Cable April 2009 - Present
Comcast September 2007 - April 2009
Service Credit Union May 2007 - September 2007
Manchester Volkswagen May 2005 - May 2007
Nashua Mitsubishi December 2003 - May 2005
Wilmar Industries January 2002 - December 2003
Skills
Sales Operations, Sales, Customer Service, Solution Selling, Sales Management, New Business Development, Selling, Negotiation, Customer Retention, Direct Sales, Sales Process, Customer Satisfaction, Cold Calling, Telecommunications, Call Centers, Account Management, Salesforce.com, B2B, VoIP
Education
Southern New Hampshire University 2000 — 2001
Bachelors Degree, Business Management
Alvirne High School 1993 — 1997
High School Diploma, General
Toluna May 2014 - Present
Forrester Research June 2012 - May 2014
Prommis Solutions March 2009 - June 2012
Comcast December 2008 - March 2009
R. J. Loughton Designers and Builders May 2007 - November 2008
Skills
Account Management, Salesforce.com, Sales, Leadership, Sales Operations, Training, CRM, Management, Market Research, Analytics, Marketing Strategy, Customer Satisfaction, Business Development
Education
Southern New Hampshire University 2004 — 2008
Business Administration, Business
Comcast Contractor Sales October 2013 - June 2014
Comcast March 2009 - August 2013
Comcast December 2008 - August 2013
Comcast December 2008 - March 2009
Quicktest / Heakin Marketing Research October 2007 - December 2008
Watts October 2006 - August 2007
Tropicals Galore / Perrins Nursery November 1995 - December 2006
Party City Franchise August 1995 - June 1996
A & B Maintenance November 1985 - December 1995
Skills
Customer Service, Management, Operations Management, Customer Satisfaction, Sales Operations, Forecasting, Business Development, Training, Leadership, Microsoft Office, Event Management, Advertising, Process Improvement, Strategic Planning
Education
Southeastern Louisiana University 1990 — 1993
Bachelor of Science (B.S.), Environmental Science
Comcast March 2011 - Present
Metlife Securities, Inc July 2010 - April 2011
Wachovia Bank September 2007 - April 2010
Verizon Wireless 1991 - 2004
Skills
Telecommunications, Solution Selling, Direct Sales, Sales, Wireless, B2B, Cold Calling, Account Management, Customer Retention, Sales Process, Sales Management, Salesforce.com
Education
Southern Methodist University 1999 — 2000
MCSE, Computer Networking
Electronic Technology Institute 1979 — 1981
ASET, Electronic Technology
Budi Mulia 1976 — 1979
High School, Natural Science
Comcast April 2013 - Present
Citigroup January 2011 - April 2013
Citigroup January 2008 - January 2011
Citigroup December 2003 - January 2008
Citigroup May 2001 - December 2003
Citigroup November 2000 - May 2001
Citigroup June 1999 - October 2000
Chesapeake Biological Laboratories September 1998 - June 1999
Abbott Laboratories May 1995 - August 1998
Skills
Team Building, Leadership, IT Management, P6, Project Management, Vendor Management, Program Management, Disaster Recovery, Team Leadership, Risk Management, Change Management, Strategic Planning, Data Center, Telecommunications, Infrastructure, Security
Education
Mount Saint Mary's University 2007 — 2010
Masters, Business Administration
Southern Illinois University, Carbondale 1991 — 1995
BA, Microbiology
Fremd
NSCS @ SNHU-Online August 2014 - February 2015
Comcast October 2006 - August 2013
New Horizon Therapeutic Massage and Bodywork March 2006 - September 2006
Hensley's IGA October 2003 - October 2004
Wireless, Inc. August 2000 - October 2001
US Navy July 1998 - July 2000
Skills
Professional Writing, Psychology, Verbal De-escalation, Leadership, Academic Research, Written Communication, Time Management, Training, Customer Service, Interpersonal..., Technical Support, Social Media, Help Desk Support, Video, Television, Digital Media, New Media, Dispatching, Delegation, Microsoft Office, Keynote, Apple Pages, Spreadsheets, Communication, Customer Satisfaction, Facebook, Hiring, Management, Public Speaking, Sales, Teamwork, Microsoft Word, Microsoft Excel
Education
Southern New Hampshire University 2013 — 2016
Bachelor of Arts (BA) - Communication (Professional Writing), Business/Corporate Communication, Psychology, 3.952
Tennessee School of Therapeutic Massage 2005 — 2006
Massage Therapy Certificate, Massage Therapy/Therapeutic Massage, A
Comcast June 2013 - Present
Comcast Business January 2012 - June 2013
The Nagler Group July 2011 - June 2012
Skills
Telecommunications, Call Centers, Wireless, Customer Satisfaction, IP, Salesforce.com, Customer Service, Workbench, Order Management, Order Processing, Microsoft Office
Education
Southern New Hampshire University 2005 — 2009
Bachelor's Degree, Marketing
Bonny Eagle High School 2001 — 2005
high school diploma, Marketing
Lenovo April 2015 - Present
Lenovo August 2013 - March 2015
Lenovo June 2012 - August 2013
Digitas July 2010 - June 2012
Comcast December 2007 - July 2010
Pierre Lassonde Entrepreneur Center September 2007 - January 2008
RealNetworks, Inc. May 2007 - August 2007
MSCGroup June 2003 - May 2007
Skills
Statistics, Business Statistics, SAS, Online Advertising, Interactive Advertising, Advertising Research, Online Marketing, Marketing Strategy, Digital Marketing, Business Strategy, SPSS, R, Forecasting, Design of Experiments, Data Mining, Segmentation, Optimization, Analysis, Decision Trees, Analytics, Database Marketing, Predictive Analytics, Web Analytics, Data Analysis, Omniture, Marketing Research, Consumer Insights, Market Research, Business Intelligence, Google Analytics, Competitive Analysis, Business Analytics, Predictive Modeling, Qualitative Research, Financial Modeling, Direct Marketing, Competitive Intelligence, Campaign Management, Business Analysis, Metrics, Market Analysis, Mobile Devices, Business Development, Marketing Analytics, SEO, Entrepreneurship, Leadership, Multi-channel Marketing, Mobile Marketing, Data Modeling
Education
University of Utah - David Eccles School of Business 2006 — 2008
MBA
University of Utah 2003 — 2005
Mstat
Southern Arkansas University 1999 — 2003
B.S.
High School
Indpendent May 2012 - Present
Schmidt-Rouggly Farm February 2007 - Present
Independent Sales & Marketing 2011 - May 2012
Charter Communications May 2009 - January 2011
Comcast 2005 - 2008
Charter Communications September 2001 - March 2005
Time Warner Cable 1987 - 2000
Skills
Team Building, Customer Retention, Direct Sales, Marketing Strategy, Sales Management, Telecommunications, B2B, Cross-functional Team..., New Business Development, Customer Experience, Customer Satisfaction, Competitive Analysis, Leadership
Education
Southeast Missouri State University
B.S., Social Studies
Julie Austad, Computer Technician July 2007 - Present
Julie Austad, Author January 1999 - Present
Comcast Cable July 2003 - November 2013
Comcast July 2003 - November 2013
Premera Blue Cross October 1988 - December 2002
Skills
Troubleshooting, Windows 7, Software Installation, Call Centers, Computer Hardware, Customer Satisfaction, Customer Service, Wireless, Windows, OS X, Access, XP, Outlook, Call Center, Microsoft Windows 98, Windows 2000, PowerPoint, iPad, Hardware Installation, Invoicing, WiFi, Adobe Acrobat, iPhone, Telephone Skills, Motherboards, Microsoft Publisher, Social Networking, Teamwork, Inventory Management, Photography, Computer Assembly, Computer Repair/Upgrades, Network..., RAM, Windows ME, Mac OS X, Excel, Word, Remedy, Mozilla Firefox, Mozilla Thunderbird, eMAC G4 Computers, Billing, Problem Solving, Scheduling, Mentoring, Customer Relations, Paralegal, Legal Documentation, Windows 8
Education
Western Governors University of WA 2013 — 2016
Bachelor of Science (B.S.), Information Technology
South University 2010 — 2013
Bachelors of Science, Information Technology
QuickCert 2011 — 2012
A+ Certification, CompTIA A+ Certification, PASS
Blackstone Career Institute 2003 — 2005
Diploma, Paralegal/Legal Assistant
Woodway High School
Diploma, Business, Music
Comcast August 2009 - Present
West Newbury Fire Department December 1994 - Present
ITT Technical Institute November 2006 - July 2011
BSTI April 2009 - August 2009
Sprint April 2007 - March 2009
Townsend Fire Department September 2005 - March 2007
MCI January 2000 - October 2005
AT&T / Lucent Technologies June 1980 - December 1999
Skills
Data Center, Cisco Technologies, MPLS, IP, VoIP, Ethernet, Sales Engineering, Business Continuity, Network Design, WAN, Telecommunications, Routing, Network Architecture, QoS, VPN, Cisco IOS, CCNA, Routers, Switches, Metro Ethernet, Telephony, Troubleshooting, Network Security, Fiber Optics, Cloud Computing, Network Engineering, Networking, Managed Services, Juniper, Cisco Routers, Frame Relay, Technical Support
Education
CCNA, CCDA, CCNP, CCDP, CE-A Certifications 2008 — 2009
Certifications, Data Communication
Southern Methodist University 2005 — 2006
MS, Telecommunication Engineering
National Technological University 1996 — 1996
Certificate, Graduate Certificate in Technical Management
Southern New Hampshire University 1991 — 1994
BS, CIS & Business
northeast regional vocational high school 1976 — 1979
electronics
Coldwell Banker 1996 - Present
Comcast March 2008 - September 2012
Skills
Short Sales, First Time Home Buyers, Real Estate, Foreclosures, Sellers, Single Family Homes, Condos, Relocation, Buyer Representation, Selling, Investment Properties, Residential Homes, Real Estate Transactions, Investors, Negotiation, Contract Negotiation, Referrals, Marketing, Sales, New Home Sales, Property, Buyers, REO, Seniors, Rentals, Property Management, ABR, Listings, e-PRO, Leases, Real Estate Development, Brokerage, Waterfront, Relocation Buyers, New Homes, Home Staging, Move Up Buyers, Vacation Homes
Education
Southern Connecticut State University 1985 — 1988
Weaver
The Marlin Company October 2015 - Present
Connecticut Physicians' Services July 2013 - October 2015
Comcast Communications 2008 - May 2013
Comcast 2007 - May 2013
Comcast - North Central Division March 2007 - March 2008
Comcast Cable February 2003 - March 2007
Skills
Telecommunications, Team Leadership, VoIP, Call Centers, Customer Service, Networking, Direct Sales, Cross-functional Team..., Solution Selling, Process Improvement, Cloud Computing, Leadership, Security, Data Center, TCP/IP, Broadband, Vendor Management, Windows, Customer Satisfaction, Avaya, Call Center, Mobile Devices, Routers, Telephony, Technical Support, Project Management, Wireless Networking, IP, Active Directory, Team Building, Troubleshooting, Wireless, Unified Communications, Cisco Technologies, Network Design, Disaster Recovery, VPN, IT Service Management, System Deployment, Cabling, Network Architecture, Ethernet, WAN, Information Technology
Education
Southern Connecticut State University 1988 — 1992
Cafe Services, Inc. March 2011 - October 2013
Great State Beverages March 2010 - March 2011
Southern NH Medical Center September 2009 - March 2010
Southern New Hampshire University 2008 - 2009
Five Star Quality Care/New England Rehabilitation Hospital March 2007 - September 2007
Comcast 2006 - 2007
Vermont Store Fixture Corporation December 1996 - October 2006
Skills
Recruiting, Onboarding, Employee Benefits, Benefits Administration, Sourcing, Social Media, Social Networking, Screening Resumes, New Hire Orientations, Talent Acquisition, Applicant Tracking..., Interviewing Skills, Phone Screening, Exit Interviews, Contract Recruitment, Lead Generation, HRIS, Hiring, Event Management, System Administration, Personnel Management, Restaurants, Menu Development, Succession Planning, Employee Relations, Management, Retail, Customer Service, Customer Retention, Human Resources, Food Service, Culinary Skills, Microsoft Office, Organizational..., Deferred Compensation, Hospitality, Food & Beverage, Risk Management, Employee Training, Corporate Events
Education
Southern New Hampshire University 2008 — 2009
Bachelor's, Business Administration - Human Resources
Burr and Burton Academy 1992 — 1995
FedEx Services 2014 - Present
Comcast 2011 - 2013
Comcast 2010 - 2011
Comcast 2008 - 2010
Comcast 2005 - 2008
Seacoast Volkswagen 2004 - 2005
Skills
Customer Satisfaction, Sales, Account Management, Sales Operations, Strategy, Sales Management, Telecommunications, Leadership, Training, Team Building, Customer Retention, Call Centers, Marketing, Cross-functional Team..., Selling, Solution Selling, Customer Experience, Competitive Analysis, Project Management, Salesforce.com, Quantitative Analytics, Process Improvement, Lean Business Processes
Education
Villanova University 2015 — 2015
Masters Certificate in Lean Project Management, Project Management, 4.0
Southern New Hampshire University 2006 — 2008
Bachelor of Science (BS), Marketing
Hesser College 2004 — 2006
Associate's Degree, Marketing
Owego House February 2007 - Present
Adelphia Media Services 2001 - 2003
Comcast 1999 - 2001
Trapdoor Productions 1994 - 1999
Skills
Commercials, Production, Video, Music Videos, Editing, Copywriting, Photography, Public Relations, Promotions, Advertising, Writing, Media Relations, Photoshop, Video Production, Video Editing, Digital Media, Publicity, Digital Video, Marketing Communications, Creative Development, Mac, Camera, Film, Television, Publishing, Final Cut Pro, Adobe Creative Suite, Multimedia, Screenwriting, Web Video, Broadcast, New Media, Premiere
Education
Southern Illinois University, Edwardsville 1991 — 1994
MS, Mass Communications and Marketing
State University of New York College at Brockport 1988 — 1990
BS, Broadcasting
Comcast July 2015 - Present
Education
Southern New Hampshire University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.69
Southern New Hampshire University 2009 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
ConnectiCare October 2011 - Present
CT Transit June 2001 - Present
Comcast June 2006 - May 2011
Skills
Team Building, Team Leadership, Microsoft Office, Broadband, Access, Process Improvement, Telephony, Solution Selling, Leadership, B2B, Management, Wireless, Outlook, Telephone Skills, Computer Hardware, Networking, Microsoft Word, Windows 7, Event Planning, Training, Social Media, Marketing, Public Speaking, Time Management
Education
Central Connecticut State University New 2009 — 2015
Bachelor's degree, Organizational Communication, General
Southern Connecticut State University 1996 — 2006
Journalism, Communication
Cross High School New
Comcast April 2015 - Present
Bayhealth February 2015 - February 2015
Shire Pharmaceuticals August 2014 - December 2014
Unilife Corporation October 2013 - April 2014
Shire Pharmaceuticals July 2010 - October 2012
Shire Pharmaceuticals 2010 - 2012
Skills
Graphic Design, Motion Graphic Design, 3D Modeling, SharePoint, 3D rendering, Music Education, Music Production, Music Industry, Social Media Marketing, Social Networking, Web Design, Web Interface Design, Voice Lessons, Photography, Long Distance Running, Cycling, Swimming, Creative Writing, Hunting, Painting, Digital Painting, Microsoft Office..., Microsoft Technologies, Mac OS X, Final Cut Studio, 3D Studio Max, Maya, Zbrush, Adobe Creative Suite, Nuke, PFTrack, Sketchbook Pro, SpeedTree, Blender, Houdini, Cinema 4D, Softimage, Mudbox, Autodesk MotionBuilder, Logic Pro, Ableton Live, Propellerheads Reason, Xcode, .NET, JavaScript, PHP, HTML 5, SCCM, Symantec Endpoint..., Network Administration
Education
Southern Connecticut State University
The Boston Conservatory
Transcontinental Consulting January 2015 - Present
Comcast April 2011 - August 2014
Booz Allen Hamilton 2010 - 2011
Booz Allen Hamilton 2009 - 2010
SSB, Inc 2008 - 2009
SI International 2007 - 2008
Battelle 2006 - 2007
Analytical Services 2003 - 2005
Skills
Project Management, Change Management, Conflict Management, Acquisition Management, Risk Management, Requirements Analysis, Quality Assurance, Project Planning, Microsoft Project, BMC Remedy, ITIL v3 Foundations..., Strategic Planning, Coaching, Counterterrorism, Customer Service, Dogs, Enforcement, Government, Integration, Leadership Development, MS Project, Management, Microsoft Office, Process Improvement, Program Management, Training, Pets, Security Operations, Interrogation, Military, Personal Protection, Public Speaking, Executive Protection, Physical Security, Team Building, Homeland Security, Surveillance, Investigation, Police, Firearms, Law Enforcement
Education
University of Phoenix
Doctoral Candidate, Doctorate of Management/ Information Systems and Technology
Strayer University
Master of Business Administration (M.B.A.), International Business
Southeastern University
Master of Business Administration (M.B.A.), Mangement Information System
Comcast Business May 2012 - Present
Comcast February 2011 - May 2012
Ticketmaster Entertainment May 2008 - March 2010
Ticketmaster Entertainment May 2001 - May 2008
Skills
Account Management, Salesforce.com, Sales, Customer Retention, Telecommunications, Direct Sales, Sales Management, Marketing Strategy, Call Centers, Marketing, Customer Service, B2B, Social Media Marketing, Sales Operations, Cross-functional Team..., Business Development, Customer Satisfaction, Cold Calling
Education
Comcast University 2012 — 2013
Foundations of Organizational Leadership, Process Improvement and Community Investment
The University of New Mexico 1992 — 1994
Bachelor's degree, Communication and Media Studies
Southern Illinois University, Carbondale 1989 — 1992
Comcast Business November 2014 - Present
Milly's Tavern 2012 - Present
Comcast May 2014 - November 2014
Comcast June 2013 - June 2014
PC Connection August 2012 - May 2013
Big Brothers Big Sisters of Greater Manchester March 2011 - June 2012
Skills
Direct Sales, Account Management, Solution Selling, Sales Process, Salesforce.com, Cold Calling, Selling, Enterprise Software, SaaS, Sales, Leadership, Sales Presentations, Lead Generation
Education
Southern New Hampshire University 2008 — 2011
3 Year Honors Program for Business Administration, Business Administration and Management, General
Comcast
Skills
Microsoft Office, Team Leadership, VoIP, Telephony, Account Management, Provisioning, Telecommunications, Managed Services, IP, Sales Management, DWDM, Team Building, Troubleshooting, Vendor Management, Call Center, Customer Service, Cross-functional Team..., Customer Satisfaction, Wireless, Broadband, Customer Experience, Customer Retention, Process Improvement
Education
Southern Illinois University, Carbondale
Central Transprtation Planning Staff June 2005 - Present
David Taylor & Associates March 2005 - June 2005
Comcast 2004 - 2005
Cardinal Science & Technology June 2001 - June 2004
Skills
Citrix, System Administration, Network Administration, Windows Server, Technical Support, Netbackup, Windows, Unix, OS X, Software Installation, Firewalls, Databases, Oracle Administration, Windows 7, Networking, Hardware, Unix Administration, Veritas Net Backup, Purchase Orders, Purchase Management, Purchasing Negotiation, Purchase Contracts, Windows 7 Migration, Servers, Solaris, Mac OS X, Linux, Purchasing, Access, Project Management, Ubuntu, Microsoft Office, VoIP, Microsoft Excel, Active Directory, VMware, Oracle, Windows 8.1, HTML, Troubleshooting, Public Speaking, Data Domain, EMC Storage, Amazon Web Services..., Employee Training, Technical Documentation, Android, Visio, Drupal, WordPress
Education
Southern New Hampshire University 2001 — 2005
Master of Science (MS), Information Technology
Southern New Hampshire University 1997 — 2001
Bachelor of Science (BS), Business Studies Computer Information Systems
Sprint August 2012 - Present
Nashua Country Club May 2010 - August 2012
Comcast June 2009 - March 2010
Verizon Wireless November 2007 - June 2009
Verizon Wireless February 2005 - June 2009
ATT Wireless March 2001 - November 2005
Tmobile / Voicestream wireless November 1999 - March 2001
Skills
Customer Retention, Cold Calling, Solution Selling, Sales, Wireless, Sales Management, Direct Sales, Sales Operations, Account Management, Retail Sales, Telecommunications, Customer Satisfaction, Customer Service, B2B, Call Center, Training, Sales Process, Selling, Management, Merchandising, Inventory Management
Education
Southern New Hampshire University
Associates Degree, Business Management
Comcast September 2015 - Present
AutoZone January 2015 - September 2015
Extra Help Inc, Aisin Mfg. August 2014 - November 2014
Al Mooroc Barbershop January 2006 - January 2009
Skills
Leadership, Customer Service, Access, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Sales, Project Management, Strategic Planning, Business Management, Teamwork, Management, Team Leadership, Data Entry
Education
Southern Illinois University, Carbondale 2009 — 2014
Bachelor’s Degree, Business/Management
Chase Professionals July 2013 - Present
Skyline Staffing Inc October 2012 - June 2013
Lowe’s (Seasonal part time) March 2012 - August 2012
Home Depot March 2011 - July 2011
Comcast December 2008 - September 2010
Cedar Valley Exteriors February 2008 - September 2009
Staffing Now/Comcast October 2007 - December 2007
Hanson Roofing October 2001 - August 2007
Innovative Marketing Solutions August 1998 - October 2000
Great Lakes Plumbing and Heating April 1986 - January 1997
Skills
Warehouse Management, Customer Service, Computer Proficiency, Inventory Control, Inventory Planning, Inventory Management, Distribution Center..., Budgeting & Forecasting, Team Building, Insurance, Purchasing, Transportation, Materials Management, Shipping, Software Documentation, Microsoft Excel, Operations Management, Sales, Warehousing, Management, Marketing, Budgets
Education
Southern Illinois University, Carbondale 1977 — 1982
B.S., Marketing
Gordon Tech High School 1973 — 1977
BA, General Business Classes / College Preparatory
Comcast
Skills
Telephony, Broadband, VOD, Cabling, VoIP, Fiber Optics, Cable Television, IP, Ethernet, Optical Fiber, IPTV, Computer Network..., Telecommunications, Wireless, Network Engineering, MPLS, DOCSIS, Network Design, Troubleshooting, Routers, Wireless Networking, Cisco Technologies, DWDM, RF, Internet Services, HFC, CDMA, Coax
Education
York College 1992 — 1994
Accounting and Business/Management
Southern New Hampshire University
Graphic Design
Comcast April 2011 - Present
Hewlett Packard September 2002 - June 2006
Compaq Computer Corporation December 2000 - September 2002
Skills
Microsoft Office, Photoshop, Telecommunications
Education
Southern New Hampshire University 1992 — 1997
Master's Degree, Computer Information Systems, 3.92 GPA
University of Massachusetts, Lowell 1975 — 1979
Bachelor's Degree, Electrical and Electronics Engineering, 2.8 GPA
Comcast April 2008 - Present
Comcast Cable April 2004 - April 2008
Comcast Cable August 1998 - October 2004
Skills
Negotiation, Direct Sales, Residential Homes, Managed Services, VoIP, Salesforce.com, Customer Service
Education
Southern New Hampshire University 1986 — 1990
Bachelors, Business
Juniper Networks February 2014 - Present
Comcast June 2011 - January 2014
Southern New Hampshire University 2008 - 2011
Presidio Networked Solutions 2007 - 2008
Rockport Technology Group 2006 - 2007
PC Connection Sales Inc 1998 - 2006
Skills
Networking, Integration, CRM, Solution Selling, Account Management, Professional Services, Cisco Technologies, VMware, Sales Process, SQL, Java, Management, Microsoft Office, Public Speaking, Project Management, Technical Support, Eclipse, Flexsim, Virtualization, Windows 7, Leadership, MS Project, Information Security, Storage, Storage Area Networks, Consulting, Data Analysis, Visio, Intrusion Detection, Threat & Vulnerability..., Problem Solving, Windows XP Pro, Outlook, CCleaner, Norton Utilities, C#, Supervisory Skills, Software Development..., Adobe Creative Suite, Security Management, Business Analysis, Ubuntu, Simulation Software, Access Database, Presentations, Wireshark, Risk Assessment, Juniper Switches, SRX, JUNOS
Education
Southern New Hampshire University 2012 — 2013
Master in Science, Information Technology, Concentration in Security, GPA 3.55
Southern New Hampshire University 2010 — 2012
Bachelor in Science Information Technology, Information Technology, Cum Laude
Southern New Hampshire University 2008 — 2010
Associate in Science Information Technology, Information Technology
WOW! Internet, Cable & Phone August 2012 - January 2015
WOW! Internet, Cable & Phone December 2006 - October 2012
WOW! Internet Cable May 2005 - December 2006
WOW! Internet and Cable March 2003 - May 2005
Comcast February 2002 - December 2002
Telecommunications, Inc February 2001 - May 2001
Telecommunications, Inc November 1999 - February 2001
Denver Metro Region October 1996 - November 1999
Telecommunications, Inc. June 1993 - January 1995
Telecommunications, Inc. June 1992 - June 1993
Skills
Management, Business Planning, Technical Support, Telecommunications, Team Building, Broadband, Call Center, Product Management, Cross-functional Team..., Customer Satisfaction, VoIP, Telephony, Account Management, B2B, Team Leadership, New Business Development, Leadership, Fiber Optics, Direct Sales, Cable Television, Strategic Partnerships, Sales Management, Strategic Planning, Wireless, Competitive Analysis, Vendor Management, VOD, Contract Negotiation, Start-ups, Salesforce.com, Sales Operations, Sales Process, Solution Selling, Selling, Customer Retention, IP, Co-location, MPLS, Ethernet, Managed Services, Mobile Devices, Optical Fiber, Unified Communications, Call Centers, Mentoring, Sales, Process Improvement, Troubleshooting, Customer Service, Integration
Education
Southern Illinois University, Carbondale 1984 — 1986
Bachelor of Arts, Communications
Southern Illinois University, Carbondale 1984 — 1986
Bachelor of Arts (B.A.), Communications
Comcast April 2014 - April 2014
Comcast November 2010 - April 2014
Comcast 2003 - November 2011
Skills
Telecommunications, Cross-functional Team..., VoIP, Vendor Management, Call Centers, Contract Negotiation, Forecasting, Wireless, Finance, Broadband, Team Leadership, Call Center, Telephony, Strategic Planning, Salesforce.com, Customer Retention, Change Management, Project Management, Business Development, Direct Sales, Team Building, Leadership, Product Management, Management, New Business Development, Customer Service, Customer Experience, Cloud Computing, Customer Satisfaction, Budgets, Strategic Partnerships, Process Improvement, Program Management
Education
Southern Illinois University, Carbondale 1967 — 1970
BS, Economics, School of Business
Comcast Business January 2015 - Present
Sublime Solution April 2013 - December 2014
Comcast November 2009 - April 2013
One Communications August 2004 - November 2009
Skills
PRI, VMware, Disaster Recovery, Selling, Management, Co-location, Enterprise Software, Cloud Computing, Managed Services, Hosted Services, Cold Calling, New Business Development, Sales Operations, VoIP, Sales, Solution Selling
Education
Southern New Hampshire University 2001 — 2003
MBA, Business
Southern New Hampshire University 1997 — 2001
BS, Marketing and Sales
Hallmark Health System, Inc. December 2014 - Present
Daniel Webster College December 2012 - Present
Hallmark Health System, Inc. February 2012 - December 2014
Comcast June 2011 - February 2012
Comcast March 2009 - June 2011
Robert Half International September 2006 - March 2009
Skills
Microsoft Excel, Access, Meditech, Decision Support, Essbase, Brio Reports, Crystal Reports, Monarch Pro, Oracle E-Business Suite, Eclypsis, EPSI
Education
Southern New Hampshire University 2003 — 2005
MS, Sports Administration
Southern New Hampshire University 2000 — 2003
BS, Business Administration
Comcast February 2015 - Present
Advanced Telecommunications of Illinois, Inc. April 2014 - January 2015
Wells Fargo/Fifth Third Bank/Neighborhood Loans August 2003 - March 2014
Praxon July 1999 - June 2003
Skills
Sales, Networking, Fiber Optic Networks, Wide Area Networks, Customer Service, VoIP, Solution Selling, Telecommunications, Cloud Computing, Sales Management, Telephony, Unified Communications, Direct Sales, Hosted Voice, MPLS, T1, Managed Services, SaaS, Cabling, Mortgage Lending, Real Estate
Education
Southern Illinois University, Carbondale 1988 — 1991
Bachelor's Degree, Marketing, 3.1/4.0
Bolingbrook High School 1983 — 1986
High School, College Prep, 3.4/4.0
PAREXEL International May 2013 - Present
ResolveData June 2012 - July 2013
PlumChoice May 2011 - May 2012
Comcast Cable February 2009 - December 2009
Comcast April 2008 - February 2009
Comcast August 2003 - May 2008
The TJX Companies, Inc. April 1988 - March 1996
Skills
Vendor Management, Telecommunications, Forecasting, Call Center, Process Improvement, Management, Outsourcing, Customer Experience, Project Management
Education
Southern New Hampshire University 1992 — 1996
Bachelor of Science (BS), Business Administration and Management, General
University of New Hampshire -- Peter T. Paul College of Business and Economics 1990 — 1992
BA
Comcast March 2013 - Present
Sterigenics September 2009 - April 2013
Randstad September 2008 - August 2009
LSI Staffing March 2008 - July 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning
Education
South University 2011 — 2015
Bachelor of Science (B.S.), Information Technology
Comcast March 2015 - Present
World Meeting of Families – Philadelphia 2015 June 2015 - September 2015
Comcast Converged Products August 2011 - March 2015
Monique Manners Consulting LLC October 2010 - March 2015
MDT Personnel July 2011 - February 2015
Comcast Cable November 1999 - March 2011
Skills
Six Sigma, Agile Project Management, Scrum, Black Belt, JIRA, Confluence
Education
Southern New Hampshire University 1986 — 1990
Bachelor of Science
Breakthroug Management Group
Certified
Accenture January 2015 - Present
Consulting September 2013 - January 2015
Broadband Infrastructure Connection August 2010 - December 2013
GW Communications November 2005 - July 2010
Comcast May 2003 - November 2005
Verizon/Genuity/Level 3 January 2000 - May 2003
Contel/GTE May 1986 - January 2000
Skills
Business Process..., Cross-functional Team..., Telecommunications, Management, Process Improvement, Vendor Management, Strategy, Six Sigma, Budgets, Finance, Wireless, Product Management, Strategic Planning, Program Management, Call Centers, Start-ups, VoIP
Education
Southern Illinois University, Edwardsville 1989 — 1991
Master of Business Administration (M.B.A.), Business Administration and Management, Finance
University of Missouri-Rolla 1981 — 1986
Bachelor of Science (BS), Engineering/Industrial Management
Parkway Central High School 1978 — 1981
High School Diploma
Comcast 2007 - Present
Education
Southern New Hampshire University 1987 — 1991
NHES December 2010 - Present
Comcast July 2007 - April 2009
Citizens 2006 - 2007
Citizens March 2003 - June 2006
Skills
Financial Analysis, Forecasting, Financial Reporting, Accounting, Cash Management, Banking, Account Reconciliation, Microsoft Excel, Managerial Finance, Customer Service, Finance, Corporate Finance, General Ledger, Accounts Payable, Accounts Receivable, Analysis, Invoicing, Teamwork, Financial Accounting, Outlook, PowerPoint
Education
Southern New Hampshire University 2004 — 2007
MS, International Business
Mount Washington College 1999 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
Comcast February 2012 - Present
Comcast April 2008 - February 2012
Loomis July 2006 - April 2008
Skills
Pricing, Cold Calling, Customer Retention, Leadership, Customer Service, Salesforce.com
Education
Southern New Hampshire University 2002 — 2006
Bachelor of Science, Business Administration
Presidio October 2014 - Present
Presidio April 2012 - Present
Comcast February 2011 - May 2012
Qwest Communications 2008 - 2010
Carousel Industries July 2007 - August 2008
Verizon 2001 - 2007
LearnitCorp.com December 1999 - February 2001
AT&T March 1992 - May 1997
U, S. Army 1982 - 1987
Skills
Unified Communications, Solution Selling, Managed Services, MPLS, VoIP, Selling, Account Management, Cloud Computing, Professional Services, Data Center, Networking, Wireless, Sales Operations, Telecommunications, Co-location, Cisco Technologies, Strategic Planning, Sales Process, Direct Sales, Security, SIP, Leadership, New Business Development, WAN, IP, Telephony, Virtualization, Sales, Sales Management, Management, Channel Partners, Strategy, Integration, Enterprise Software, Cold Calling, Salesforce.com, Strategic Partnerships, Call Centers, SIP Trunking, Consulting, Avaya, Ethernet
Education
Southeastern Louisiana University 1983 — 1987
BS, Marketing
Christ the King, tampa fl
Jesuit High School of Tampa
Comcast September 1997 - Present
Comcast March 2005 - March 2006
Education
Southern New Hampshire University 2001 — 2006
Comcast CSSRComcast Cable2007 - Present
Education
Southern New Hampshire University 2004 — 2009
Comcast March 2006 - Present
Waterworks October 2004 - March 2006
Dynamics Research Corporation 2002 - 2004
Skills
Analysis, Finance, Financial Analysis, Forecasting, Financial Modeling, Process Improvement, Financial Reporting, Variance Analysis, Essbase, Accounting, Hyperion Enterprise, Account Reconciliation, Budgets, Cross-functional Team..., General Ledger, Sarbanes-Oxley Act, Microsoft Excel, Strategic Financial..., Corporate Finance, Auditing, Microsoft Office
Education
Southern New Hampshire University 2007 — 2010
MBA
University of New Hampshire 1998 — 2002
BS, Business Administration
University of New Hampshire - Whittemore School of Business and Economics 1998 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Point B April 2007 - Present
Independant Consulting 1996 - 2006
TELUS August 2005 - December 2005
Verio October 2001 - May 2005
T-Mobile July 2001 - October 2001
AT&T Wireless June 1999 - June 2001
SunCom Wireless April 1998 - June 1999
Comcast January 1998 - April 1998
QuBX Consulting June 1997 - October 1997
QuBX Consulting June 1996 - June 1997
Skills
Process Design, Program Management, Business Analysis, Project Management, Customer Service, Order Management, Invoicing, Technology Planning, Start-ups, PMO, Vendor Management, SDLC, Business Requirements, Business Process, Business Case, Business Process..., Project Portfolio..., Integration, CRM, Process Improvement, Telecommunications, Strategy
Education
Southern Illinois University, Carbondale 1987 — 1991
BS, Marketing
Comcast Cable June 2008 - Present
Comcast April 2003 - June 2008
Skills
Sales, Telecommunications, Selling, Account Management, Sales Management, Direct Sales, B2B, New Business Development, Solution Selling, Team Building, Call Center, Customer Satisfaction, Call Centers, Team Leadership, Sales Process, Managed Services, Salesforce.com, Sales Operations, Cold Calling, VoIP, Customer Retention, Broadband, Customer Experience, Wireless, Product Management
Education
Southern Illinois University, Edwardsville 1993 — 1996
Bachelor
Charter Communications December 2013 - Present
Comcast March 2001 - December 2013
Skills
Instructor-led Training, Instructional Design, Technical Training, Training, Telecommunications, E-Learning, Training Delivery, ADDIE, Software Documentation
Education
University of Massachusetts Lowell 1996 — 2001
Southern New Hampshire University
High School Cube News/Chicago SunTimes November 2012 - Present
High School Cube July 2012 - Present
Advocate Health Care 2005 - Present
NextMedia Group September 2005 - March 2012
Comcast 2002 - 2003
Skills
Radio Broadcasting, Radio Host, Media Relations, Facebook, Radio Producing, Radio, Broadcast, Social Media, Journalism, Blogging, Press Releases, Adobe Audition, Final Cut Pro, Video Production, Video Editing, News Writing, Broadcast Journalism, Multimedia, Media Production, Radio Advertising, Editing, Social Networking, Copy Editing, New Media, Podcasting, Copywriting, Digital Media, Voice Over, Sports Writing, Videography, Television, Storytelling, Video, AP Style, Avid, Audio Editing, Public Relations, Creative Writing, Radio Promotions, Sports, Entertainment
Education
Southern Illinois University, Carbondale 1997 — 2001
Bachelors Degree, Mass Communication/Media Studies
Comcast Cable April 2015 - Present
Comcast May 2008 - April 2015
Comcast Cable September 2006 - May 2008
Comcast Cable November 2004 - September 2006
Skills
Cross-functional Team..., Telecommunications, Call Center, Project Management, Marketing Strategy, Product Marketing, Budgets, Process Improvement, Program Management, Team Leadership, Team Building, Strategic Planning, Marketing, Customer Service, Marketing Communications, Leadership, Vendor Management, Call Centers
Education
Southern New Hampshire University 2005 — 2007
Masters, Organizational Leadership
University of Massachusetts Lowell 1999 — 2001
BA, Psychology
University of Vermont 1996 — 1999
Biology - Animal Science
Comcast February 2010 - Present
Social Services Network 2010 - 2013
P&H Communicatie August 1999 - February 2010
Skills
Coaching, Customer Retention, Customer Service, Fundraising, Leadership, Management, Microsoft Office, Networking, New Business Development, Nonprofits, Program Management, Public Speaking, Sales, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership
Education
Southern NH University 1997 — 1998
master in international community developement, Community Organization and Advocacy
Nya'ngori high school Western Kenya
Merchants Fleet Management July 2015 - Present
Merchants December 2013 - July 2015
VFA January 2009 - June 2013
VFA September 2006 - December 2008
Comcast June 2006 - September 2006
The Hinckley Company August 2001 - June 2003
Skills
Salesforce.com, Microsoft Excel, SharePoint, Microsoft Office, Access, Customer Service, SaaS, Project Management, Enterprise Software, Business Analysis, Program Management, CRM, Process Improvement, Cloud Computing, Analytics
Education
Southern New Hampshire University 2004 — 2006
Accounting/Finance, Accounting, IT, Finance
Comcast February 2001 - Present
MCI April 1998 - September 2000
US Navy August 1988 - March 1994
Skills
Power Plant Operations, Oracle SQL, Hyperion Enterprise, Nuclear Energy, Data Analysis, Database Analysis, Oracle, SQL, PL/SQL, Power Plants, Telecommunications, Nuclear, PMP, SDLC, Solaris, Vendor Management, Integration, Testing, Quality Assurance, Databases, Requirements Analysis
Education
Southeast Missouri State University 1984 — 1988
Bachelor of Science, Mathematics / History
NCR Corporation November 2014 - Present
NCR Corporation April 2014 - Present
NCR Corporation August 2012 - April 2014
Greater New Hope December 2008 - March 2014
Pediatric & Adolescent Dentistry April 2012 - July 2012
DHL Express June 2006 - August 2008
DHL June 1995 - June 2006
Comcast July 1998 - September 2000
Bank of America August 1993 - May 1995
Equifax August 1993 - August 1994
Skills
Microsoft Excel, Microsoft Office, Project Management, Microsoft Publisher, Microsoft Word, Troubleshooting, Management, Customer Retention, Customer Support, Office Management, Bookkeeping, Customer Satisfaction, Facilities Management, Process Improvement, Procurement, Time Management, Conflict Resolution, Document Management
Education
Southern Crescent Technical College 2010 — 2012
Associate of Science (AS), Database Management, A
University of West Georgia 1987 — 1992
Bachelor of Business Administration (B.B.A.), Management & Finance
Fulton High School 1982 — 1987
Diplomas, College Prep Courses
Comcast Cable June 2015 - Present
Comcast April 2011 - Present
Baseline Entertainment 2005 - Present
Crawford Broadcasting 2007 - 2012
Weigel Broadcasting (WCIU The U, The U Too, MeTV, MeToo, THIS!) November 2010 - March 2011
ADT November 2008 - October 2010
T-Mobile/Amp'd Mobile 2006 - 2008
Skills
Video Production, Promotions, Account Management, Call Center, Customer Retention, Film Production, Music Videos, Public Speaking, Sales, Radio, Social Media Marketing, Social Networking, Facebook, Customer Service, Management, Marketing, Advertising, Social Media, Team Building, Television, Event Planning, Event Management, Leadership
Education
Southern Illinois University, Carbondale 1997 — 2001
B.A., Mass Communication/Media Arts
Whitney M.Young Magnet High Shcool 1993 — 1997
Alere, Inc. November 2012 - Present
Comcast February 2009 - November 2012
JPMorgan Chase June 1996 - January 2009
Washington Mutual Card Services January 1996 - January 2009
Meldisco August 1983 - March 1996
Skills
Call Center, Vendor Management, Process Improvement, Credit Cards, Business Analysis, Financial Services, Analytics, Call Centers, Management, Visio, Program Management, Risk Management, CRM, Customer Service, Banking, Analysis, SDLC
Education
Southern Illinois University, Carbondale
BS, Marketing
Comcast December 2008 - Present
Bank of America October 2003 - October 2008
ABN AMRO 2003 - 2005
Skills
Call Centers, Telecommunications, Team Leadership, Telephony, Lotus Notes, Project Management, IP, Management, HTML, Leadership, Wireless, Training, Account Management, Coaching, Customer Service, Data Center, Microsoft Office, Troubleshooting, Disaster Recovery, Human Resources, Mortgage Lending, Microsoft Excel, Performance Management, Sales, System Administration, Security, Team Management, Networking, Vendor Management, Integration, Technical Support, Team Building
Education
Southern Illinois University, Carbondale 1991 — 1993
Westwood College of Technology
Bachelor of Arts (B.A.), Information Technology
Comcast Cable May 2015 - Present
Comcast September 2014 - May 2015
Comcast Business October 2013 - April 2014
Comcast Cable February 2012 - October 2013
Comcast Cable 2009 - 2012
Comcast August 2007 - February 2009
Skills
Product Management, Call Center, Telecommunications, Customer Satisfaction, Direct Sales, Broadband, Customer Experience, Cold Calling, Customer Retention, Cable Television, Analytics, VoIP, Internet Services, Call Centers, Sales, Management, Sales Process, Solution Selling, Strategy, Technical Support, Troubleshooting, Wireless
Education
Southern New Hampshire University 2011 — 2014
Bachelor's degree, BS Business Administration
Comcast January 2011 - Present
Comcast January 2005 - December 2010
MediaOne January 2001 - December 2004
ATT Broadband January 1998 - December 2000
US Navy 1985 - 1991
Skills
Telecommunications, VoIP, DOCSIS, DWDM, IP, Ethernet, HFC, Network Design, Broadband, CMTS, Wireless, Switches, Network Engineering, Routers, T1, Fiber Optics, Routing, Optical Fiber, Metro Ethernet, VOD, Cabling, Computer Network..., IPTV, Telephony
Education
Florida State College, School of Engineering
Bachelor of Science (BS), Network Engineering
University of Phoenix, Master's Program 1998 — 2001
MBA, Technology Management
Southern Illinois University, Carbondale 1988 — 1991
BS
Fleetgistics June 2010 - Present
Comcast October 2006 - August 2009
Ann Taylor January 2002 - May 2005
Skills
Inventory Management, Leadership, Management, Budgets, Team Building, Operations Management, Microsoft Excel, Forecasting, Outlook, Negotiation, Microsoft Word, Strategic Planning, Team Leadership, PowerPoint, Process Improvement
Education
Southern Connecticut State University 2000 — 2004
Bachelor of Arts (B.A.), Communication and Media Studies
CBS RADIO KDKA AM April 2013 - Present
Union Edge Radio Show January 2012 - Present
Pittsburgh Cultural Trust McIntire Dangerously Live Comedy January 2007 - Present
wqed tv January 2007 - December 2012
comcast January 2010 - June 2011
Skills
Social Media, Strategic Planning, Public Speaking, Telecommunications, Team Building, Marketing, Customer Service, Television, Interviews, Comedy, Marketing Strategy, Radio, Entertainment, Video Production, Sound, Broadcast, Video, Editing, Storytelling, Creative Writing, Media Relations, Jokes, Nuclear Decommissioning, Pet Taxi, Straight Talking, Diaper Cakes, Taxidermy, Voice Over, Broadcast Television, Radio Broadcasting, Voice Acting, ENPS, Journalism, Adobe Audition, New Media, Producing, Media Production, Videography, Audio Editing, Avid, Public Relations, Event Planning, Social Networking, Writing, Social Media Marketing, Event Management
Education
Southern Illinois University, Carbondale
Bachelor of Science (BS), Radio and Television
Comcast February 2015 - Present
Comcast February 2014 - February 2015
Comcast April 2012 - February 2014
Comcast December 2007 - April 2012
Comcast June 2007 - December 2007
Comcast August 2005 - June 2007
Skills
Telecommunications, Call Center, Workforce Management, Troubleshooting, Process Improvement, Cross-functional Team..., Customer Satisfaction, VoIP, Wireless, Program Management, Team Building, Project Management, Microsoft Office, Computer Hardware, Linux, Performance Management, Billing Systems, Customer Service, Operating Systems, Sales, Call Centers, Customer Experience, Technical Support, Software Documentation, IP, Networking, Vendor Management
Education
Southern New Hampshire University 2012 — 2016
Bachelor of Science (B.S.), Computer Software Engineering, Sophomore
University of Massachusetts Lowell 1999 — 2001
Computer Science
Pentucket Regional High School 1995 — 1999
High School Diploma, General Studies
Justified Solutions June 2010 - Present
Comcast July 2014 - Present
Skills
Java, SQL, JSON, Software Configuration..., Subversion, ClearCase, Ant, JUnit, JMock, Shell Scripting, Spring, Linux, Solaris, Varnish, Tomcat, Eclipse, System Architecture, Java Enterprise Edition, Content Distribution..., Adaptive Bitrate Video, iPhone development, XML, Content Delivery..., Build Management, Maven, Hudson, CruiseControl, Unit Testing, XMPP, C/C++, Objective-C, Mac OS X, Sybase ASE, NetBeans, Leadership Development, Mentoring, Problem Solving
Education
University of Colorado Denver 2005 — 2008
Master of Science, Computer Science
Southern Illinois University, Carbondale 1995 — 1999
Bachelor of Science, Computer Science
Comcast Cable May 2009 - Present
Comcast 2009 - Present
Hello Direct/GN Netcom 2004 - 2010
Hello Direct 2004 - 2009
Skills
Customer Satisfaction, Telecommunications, Call Center, Troubleshooting, Sales Operations, Call Centers, VoIP, Salesforce.com, Sales, Account Management, Sales Process, Microsoft Excel, Customer Service, Cold Calling, Managed Services, Outlook, Team Leadership, Customer Retention, Microsoft Office, Process Improvement, Data Entry, Management, Direct Sales, Cross-functional Team..., Wireless, Process Scheduler
Education
Southern New Hampshire University
Business/Accounting
Comcast Business January 2013 - Present
Comcast July 1997 - January 2013
Skills
Project Management, Marketing, Telecommunications, Direct Sales, Account Management, Customer Retention, Sales, Sales Operations
Education
Southern New Hampshire University 2012 — 2015
Master's degree, Project Management
Southern New Hampshire University 2005 — 2008
BA, Marketing
Galter Lifecenter December 2013 - Present
Nielsen Media Research May 2007 - Present
Comcast September 2009 - June 2012
Skills
Therapeutic Massage, Wellness, Leadership, Fitness, Therapists, Treatment, Holistic Health, Pain Management, Deep Tissue Massage, Pregnancy Massage, Medical Massage, Running, Long Distance Running, Strength Training, Strength & Conditioning, Relaxation, Relaxation Therapy, Essential Oils, Natural Products, Meditation, Mindfulness Meditation
Education
Cortiva Institute of Massage 2011 — 2012
Massage Therapy, 4.0
Southern Illinois University, Carbondale 2005 — 2007
Bachelor of Arts, Philosophy, English, 4.0
Comcast Business September 2013 - Present
Comcast January 2004 - Present
Sprint January 1996 - October 2002
Walgreens January 1993 - November 1995
Skills
Process Improvement, Call Center, Avaya, Call Centers, Troubleshooting, Customer Satisfaction, Sales Operations, Operations Management, Program Management, Telecommunications, Team Leadership, Software Documentation, Customer Retention, Management, Strategy, Customer Service, Leadership, Cross-functional Team..., Vendor Management, Customer Experience, Change Management, Telephony, Broadband, Workforce Management, Outlook, Training, Sales, Recruiting, Avaya Technologies
Education
Southern Illinois University 1986 — 1990
BS, Business Administration, Marketing Specialization
Southern Illinois University, Edwardsville 1986 — 1990
Bachelor of Science, Business
American Cable Electronic Services October 2009 - Present
Comcast 1978 - 2009
Skills
Inventory Management, Forecasting, Purchasing, Vendor Relations, Customer Service, Problem Solving, Budgeting, Procurement, Excel, Materials Management, Project Planning, Budgets, Inventory Control, Vendor Management, Telecommunications, Customer Satisfaction, Team Building, Microsoft Excel, Account Reconciliation, Contractors, Compliance, Invoicing, Internal Audit, Logistics Management, Microsoft Office, Contract Negotiation, Project Management, QuickBooks, Quality Control, Research, Small Business, Video, Video Production, Microsoft Word, Warehousing, Cross-functional Team..., Process Improvement, Broadband
Education
Southern Connecticut State University 1973 — 1977
B.A., General Studies
Hamden High School
Center for Early Childhood Education at Eastern Connecticut State University June 2007 - Present
Comcast April 2001 - June 2007
Comcast December 1993 - April 2001
Skills
Video Production, Broadcast, Avid Media Composer, Media Production, Training Videos, Non-linear Editing, Video Editing, Adobe Creative Suite, Photoshop, DVD authoring, Videography, Digital Media, YouTube, New Media, Social Networking, Blogging, Technical Training, Personnel Supervision, A/V Support, Multimedia, Editing, Video, Avid, Mac
Education
Southern Connecticut State University 1988 — 1992
B.S, Corporate Communications
Integrity 2009 - 2015
Comcast January 2007 - May 2009
Skills
Management, Employee Relations, Personnel Management, Performance Management, Human Resources, Talent Management, Strategic Planning, Team Building
Education
Beacon University
Public Service of New Hampshire May 2011 - Present
American Cancer Society September 2010 - April 2011
Comcast 1997 - 2009
Comcast 2006 - 2008
Comcast 1997 - 2000
Skills
Marketing, Call Center, Event Management, Budget, Sales, Team Building, Customer Service, Account Management, Strategic Planning, Event Planning, Cross-functional Team..., Budgets, Direct Marketing, Fundraising, Corporate Communications, Telecommunications, Call Centers, Team Leadership
Education
Southern New Hampshire University 2000 — 2006
BS, Marketing
Memorial High School 1991 — 1995
One World Studios April 1992 - Present
John J. Kirlin February 2014 - August 2014
Bowers September 2013 - January 2014
All Labor Solutions July 2011 - August 2013
Aerotek October 2011 - January 2012
Aerotek 2011 - 2012
GSA Building Futures Pre Apprenticeship Training Program 2010 - 2011
Comcast June 2007 - April 2008
Media General WNCT News 9 June 2003 - October 2004
Culture Closet January 1999 - October 2004
Skills
Adobe Creative Suite, Adobe Muse, Adobe Audition, Adobe Design Programs, Web Design, Graphic Design, Microsoft Word, Microsoft Excel, Microsoft Publisher, Public Speaking, Technical theatre, Music Production, Entertainment Industry
Education
Pitt Community College
Certificate, Small Business Bookkeeping
Southeastern University 1996 — 1997
Business Management
University of the District of Columbia 1987 — 1989
Mass Media Communication
F. W. Ballou Senior High School 1983 — 1987
Diploma, General Education
McKesson May 2005 - Present
Powerstation Events April 2001 - Present
Comcast October 1999 - 2003
Cox Media 1996 - 1999
Skills
Sales, Sales Operations, Event Planning, Marketing Strategy, Medical Devices, Marketing, Program Management, Competitive Analysis, Direct Sales, Sales Management, Account Management
Education
Southern Connecticut State University 1987 — 1990
Communication, General
Connecticut School of Broadcasting 1986 — 1986
Certificate and FCC license
Comcast April 2015 - Present
TiVo September 2011 - April 2015
Comcast October 2008 - September 2011
Scientific Atlanta December 2006 - October 2008
GuideWorks May 2006 - December 2006
Verizon Business February 2006 - May 2006
Skills
Testing, Agile Methodologies, Software Quality..., Quality Center, Scrum, Regression Testing, Set Top Box, VOD, SDLC, QTP, User Acceptance Testing, IPTV, Bugzilla, Quality Assurance, System Testing, Test Cases, Manual Testing, Integration, Unix, Test Planning, ClearQuest
Education
Southern Illinois University, Carbondale 2001 — 2005
BS, Major: Computer Engineering
Comcast July 2012 - Present
Education
Southern New Hampshire University 1992 — 1995
AS, Information Technology
eBay Inc November 2014 - Present
Simbol Materials March 2014 - September 2014
Guidewire Software September 2012 - February 2014
Comcast September 2011 - August 2012
The World Bank November 2009 - August 2011
Apere Inc September 2008 - October 2009
Skills
IIS, SharePoint, Windows Server, Servers, System Administration, Networking, Security, Databases, Firewalls, Siteminder, Microsoft Office..., Microsoft SQL Server, Web Applications, VMware, Disaster Recovery, Office 365, Active Directory, SOX Compliancy, Sharepoint online
Education
Southern Illinois University, Edwardsville 2006 — 2007
Master of Science
Comcast June 2011 - Present
Comcast August 2008 - June 2011
Comcast purchased AT&T July 2000 - August 2008
AT&T January 1997 - January 2000
Platt Electric Supply January 1993 - January 1997
US Army June 1987 - January 1992
Skills
Video, Television, Photoshop, Microsoft Office, Graphic Design, Telecommunications, Social Media, Creative Direction, Adobe Creative Suite, Mac, Management, Leadership, Training, VoIP, Team Leadership, Troubleshooting, Customer Service, Broadband, Telephony, Customer Satisfaction, Networking, Optical Fiber, Wireless
Education
Southern New Hampshire University 2014 — 2018
Learning and Development
Vernonia High School 1984 — 1988
Home Depot 2015 - Present
Unpopular Cooldude, LLC November 2014 - June 2015
Comcast March 2010 - March 2013
Skills
Cloud Computing, Information Technology, Staff Development, Staffing Services, Payroll, Customer Retention, Government Contracting, Employee Benefits, Organizational..., Employee Management, Employee Handbooks, Employee Engagement, Employer Branding, Corporate Communications, Strategic Communications, Employee Training, Human Resource..., Performance Management, Onboarding, Recruiting, Employee Relations, Training, Benefits Administration, Policy, Management, Workforce Planning, New Hire Orientations, Applicant Tracking..., Interviews, HRIS, Talent Management, HR Policies, Employee Recognition, Hiring, Screening, Internet Recruiting, Resume Writing, Staff Retention, Career Development, Organizational..., Human Resources, Leadership, Customer Service, Compensation, Process Improvement
Education
Ashford University 2012 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Southeastern Louisiana University 2004 — 2006
N/A, Human Resources Management and Services
Moss Point High School 2001 — 2004
Diploma
FDIC September 2013 - Present
Consumer Financial Protection Bureau (CFPB) September 2011 - September 2013
Comcast August 2007 - August 2011
Signal Variety and Wholesale October 1998 - May 2007
Skills
Project Management, Financial Regulation, Information Technology, Human Resources, Telecommunications, Home Inspections, Construction Management, Regulatory Affairs, Personnel Management, Regulatory Requirements, Information Security, Advertising Research, Advertising
Education
Southern NH University 2004 — 2009
Bachelor's of Science, Information Technology
Comcast December 2012 - Present
Comcast March 2012 - December 2012
Comcast May 2011 - March 2012
The KUBE January 2010 - March 2011
Una Vez Mas/Azteca America Network Affiliate June 2007 - August 2008
Univision 45 December 2005 - June 2007
KTLM-TV 40 Telemundo July 1999 - December 2005
Skills
Broadcast Television, Broadcast, Sales, Management, Television
Education
South Texas College 1996 — 1996
Criminal Justice/Law Enforcement Administration
The University of Texas-Pan American 1995 — 1995
Criminal Justice/Law Enforcement Administration
McAllen Memorial High School 1992 — 1995
High School Diploma, General Studies, 12
Comcast September 2013 - Present
Comcast June 2011 - September 2013
Education
Southern Illinois University, Carbondale 2004 — 2009
Bachelor of Applied Science (B.A.Sc.)