Experience
Socrata  January 2015 - Present
Socrata  July 2013 - December 2014
Verdiem Corporation  August 2011 - July 2013
Optimum Energy  August 2009 - August 2011
Populus Group  May 2008 - August 2009
Comcast Business Services   April 2007 - May 2008
Onvia  May 2005 - February 2007
Onvia, Inc.   April 2004 - May 2005
Onvia  July 2002 - April 2004
TEKsystems  March 2000 - November 2001

Skills
Account Management, Consultative Selling, Customer Service, Sales Management, Market Development, Customer Relations, Negotiation, SaaS, Public Speaking, Selling, Solution Selling, Coaching, New Business Development, Excel, Salesforce.com, Social Media, Team Building, Microsoft Office, Start-ups, Word, Contract Negotiation, Windows, Cloud Computing, Hiring, PowerPoint, SharePoint, Marketing Strategy, B2B, Product Marketing, Online Marketing, Business Planning, Cold Calling, Enterprise Software, Lead Generation, Mentoring, Sales Presentations, Social Networking, Energy Efficiency, Energy Audits, Building Automation, Cooling System, Renewable Energy Systems, Energy Conservation, Sustainable Energy, Microsoft Word, Entrepreneurial Finance, Business Development, Recruiting, Revenue & Profit Growth, Marketing

Education
Kentridge   1990 — 1993
General Studies

Highline Community College   1993 — 1995
General Studies

University of Phoenix   2002 — 2004
Business/Management

Experience
ACS, a Xerox Company  August 2010 - Present
SaladworksGalloway   September 2009 - July 2011
Comcast Business Services   October 2007 - November 2009
Comcast Cable  October 2007 - January 2009
Choice Magazine   May 2005 - October 2007
Broad Street Community Newspapers  2000 - 2006
Broad Street Community Newspaper   August 2000 - May 2005
JG Cook's Bar and Grill   May 1998 - June 2000
Boenning & Scattergood, Inc.   June 1985 - August 1995

Skills
Defined Contribution, Pension Administration, Team Management, Marketing Management, Customer Service, Restaurant Management, Administrative..., Stock Trading, Facebook, Pinterest, Instagram, Foursquare, Klout, Selling, Fundraising, Sales, VoIP, Salesforce.com, Time Management, Call Centers, Customer Experience, Sales Operations

Education
Camden County College   2006 — 2008

Community College of Philadelphia
BA

Little Flower Catholic High School for Girls   1979 — 1982
High School Diploma

Experience
Comcast Business Services   2014 - Present
TigerDirect  2013 - July 2014
National Express  January 2012 - December 2012
AT&T  1977 - 2009

Skills
Customer Service..., microsoft excel, Oracle, Assistant Teaching, Business Telecom..., Office Administration, Microsoft Office, Microsoft Word, Accounts Payable, Project Management, Call Center..., Collections, Internet Services

Education
Lewis University   2014 — 2015
Bachelor's degree, Paralegal Studies

Joliet Junior College   2010 — 2011
Associate of Arts (A.A.), Communications and Business Law

Triton College

Experience
Miles  September 2009 - Present
Comcast Business Services   2007 - 2009
Colorado Activity Centers, Inc.   2004 - 2007
Colorado Ski Country USA  1999 - 2004

Skills
Advertising, Online Advertising, Integrated Marketing, Sales, Social Media Marketing, Marketing Communications, Direct Marketing, Digital Marketing, Email Marketing, Online Marketing, Marketing Strategy, Social Media, Public Relations, Marketing, Event Management, Event Planning, Social Networking, Management, Strategic Planning, Customer Service, Tourism, Lead Generation, SEO, Trade Shows, Account Management

Education
Metropolitan State College of Denver
Bachelor of Science (B.S.), Marketing

Experience
Comcast Business Services   June 2014 - Present
Dale Carnegie Training  January 2008 - Present
Chamber of Business & Industry of Centre County   January 2008 - Present
Forever Broadcasting  October 2012 - June 2014
Energy Stewards Inc.   July 2010 - September 2012
Pets Come First   May 2011 - February 2012
BNI  March 2010 - March 2011
State College Young Professionals   September 2009 - March 2011
Forever Broadcasting  June 2007 - July 2010
Atherton Hotel  March 2004 - June 2007

Skills
Lighting, Social Media, Event Planning, Public Speaking, Lighting Retrofits, Public Relations, Projects, Marketing, Radio Advertising, Fundraising, Advertising, Creative Writing, Radio Broadcasting, Radio Producing, Marketing Management, Problem Solving, Dogs, Account Management, Facebook, Leadership, Sales, Social Networking, Marketing Communications, Management, Proposal Writing, Online Advertising, Sales Management, Customer Satisfaction, Newsletters, Marketing Strategy, New Business Development, Sales Process, Press Releases, Radio, Editing, Customer Service, Social Media Marketing, Copywriting, Recruiting, Event Management, Email Marketing, Blogging, Media Relations, Online Marketing, Training, Direct Sales, B2B, Market Research, Salesforce.com, Lead Generation

Education
Dale Carnegie   2007 — 2008

Penn State University   1988 — 1994
BA, Journalism

Hunterdon Central   1984 — 1988

Experience
HMT Inc.  January 2012 - Present
Comcast Business Services   March 2011 - January 2012
Comcast Cable  November 2007 - March 2011
Comcast Cable  July 2008 - October 2009
Charter Communications  February 2007 - October 2007
Gemcom USA, Inc   January 2004 - April 2006
ANI, Inc   November 2003 - January 2004
Thunder Canyon, Washoe   November 2001 - November 2003
CLP Resources, Inc  May 1999 - November 2001
Cingular Wireless  November 1997 - May 1999

Skills
Marketing Budget..., Retention Programs, Winback, End to End Campaign..., Marketing Science, Marketing Management, Integrated Marketing..., Development of..., Marketing..., Cross Functional..., Cross-functional Team..., Account Management, Customer Retention, Competitive Analysis, Sales Management, Budgets, Forecasting, Business Development, Sales Process, Advertising, Sales Operations, Salesforce.com, Call Centers, Product Management, Marketing Communications, Market Research, Marketing, Direct Sales, B2B, Marketing Strategy, Strategy, Lead Generation, Project Management, Sales, Trade Shows, Training, Analytics, Brand Management, Customer Satisfaction, Leadership, Market Analysis, Project Planning, Public Relations, SEO, Analysis, Product Marketing, Direct Mail, Direct Marketing, Pricing, Market Planning

Education
University of Nevada-Reno   1996 — 1999
Bachelor of Science, Marketing

Truckee Meadows Community College   1999 — 2000
Graphic and Web Design

Experience
Comcast Business  June 2012 - Present
Comcast Business Services   June 2011 - June 2012
Comcast Busines Services   June 2010 - June 2011
Comcast Business Services   June 2008 - June 2010
Comcast  February 2005 - June 2008
Comcast  June 2003 - February 2005

Skills
Direct Sales, Salesforce.com, Customer Retention, Telecommunications, Cold Calling, Sales Management, Management, Sales Process, Telephony, Team Building, Call Centers, B2B, Solution Selling, Sales, Account Management, Marketing Strategy, Key Account Management, Team Leadership, Forecasting, VoIP, Training, CRM, Customer Service, Broadband, Selling, Customer Satisfaction, Customer Experience, Managed Services, Strategic Partnerships, Wireless, Sales Presentations, Lead Generation, Unified Communications, SaaS, Networking, Sales Operations, Product Management, Product Marketing, New Business Development, Business Development, Channel Partners, Mobile Devices, Cloud Computing, Contract Negotiation, Start-ups, Cross-functional Team..., Vendor Management, Co-location, Leadership, Competitive Analysis

Education
Heald College-Hayward

Experience
Comcast Business Services   March 2008 - Present
New Global Telecom  March 2003 - March 2008
New Global Telecom  August 2000 - March 2003

Skills
Cross-functional Team..., Integration, Business Analysis, VoIP, Management, Leadership, Service Delivery, Strategy, Software Documentation, Training, Mergers & Acquisitions, Telecommunications, Product Development, Managed Services, Vendor Management, Unified Communications, Wireless, Networking, Teamwork, Call Centers, Cloud Computing, IP, Telephony, Troubleshooting, Professional..., Customer Experience, Product Management, Broadband, Solution Selling, Strategic Partnerships

Education
Colorado State University
Bachelor of Science (BS), Business, Management

Experience
Comcast Business Services   2014 - Present
First Data Merchant Services  June 2011 - October 2014
Associate Black Charities   2011 - 2012
Airband Communications  January 2011 - June 2011
Broadview Networks  December 2009 - December 2010
Comcast Cable  July 2005 - April 2009

Skills
Great communication..., I believe in empowering..., Salesforce.com, Leadership, Management, Customer Service, Sales Operations, VoIP, Sales Process, Cold Calling, Telecommunications, Sales

Education
Coppin State University
Marketing

Experience
Comcast Business  January 2015 - Present
Comcast Business  March 2014 - January 2015
Comcast Business Services   March 2013 - March 2014
Comcast  February 2011 - March 2013
Comcast  May 2008 - February 2011
Excelacom Inc.   February 2006 - April 2008
Drexel University  September 2001 - June 2005
Drexel University  September 2002 - March 2003

Skills
Technical Writing, Business Communications, Systems Analysis, Telecommunications, Project Management, Business Planning, Release Management, Software Development, Team Building, Cross-functional Team..., Visio, Enterprise Architecture, Integration, Program Management, Process Improvement, Management, Testing, Analysis, Team Leadership, Software Project..., Requirements Analysis, Databases, Strategy, Business Analysis, Software Documentation, Vendor Management, Team Management, CRM, SDLC, Agile Methodologies, Business Process, PMP, IT Strategy, Solution Architecture, Requirements Gathering, Business Intelligence, Troubleshooting, Enterprise Software, Mobile Devices

Education
Drexel University   2012 — 2014
Master of Business Administration (M.B.A.), Innovation / Entrepreneurship & Marketing, Magna cum Laude

Drexel University   2006 — 2009
Masters, Information Science and Technology

Drexel University   2001 — 2005
B. Sc, Computer Engineering

Bishop Cotton Boys School   1999 — 2001

Vidya Niketan School   1995 — 1999

Experience
Comcast Business  August 2013 - Present
Comcast Business Services   February 2012 - August 2013
Comcast Cable  February 2009 - March 2012
Suddenlink Communications  May 2002 - January 2009
Southwest Securities  January 1994 - May 2000

Skills
Solution Selling, Enterprise Software, Leadership, Telephony, Partner Management, CRM, T1, Sales Operations, Telecommunications, Sales, Direct Sales, SaaS, Customer Satisfaction, VoIP, Ethernet, Analysis, Channel, Cold Calling, Networking, Time Management, Management, SIP, Customer Retention, IP, Co-location, Managed Services, Account Management, SIP Trunking, Insurance, Strategic Partnerships, Salesforce.com, Business Development, Team Building, Professional Services, Cloud Computing, Team Leadership, MPLS, Wireless, B2B, Sales Management, Broadband, Portfolio Management, Finance, Unified Communications, Data Center, Product Management, Call Centers, New Business Development, Contract Negotiation, Channel Partners

Education
The University of Texas at Austin   1984 — 1989
BBA, Finance

Experience
JOHNSON Discount Carpet-Johnson Carpet   March 2015 - Present
A Round Tuit   November 2013 - March 2015
Infrastructure Alternatives, Inc.   March 2013 - October 2013
COMCAST Business Services   March 2010 - September 2012
Abbott Laboratories  November 2003 - November 2009
Custom Climate Solutions, Inc   June 1999 - August 2003
Acosta Foods   February 1996 - June 1999
Spartan Stores  June 1983 - February 1996

Skills
Sales, Presentations, Hunting, New Business Development, Strategic Prospecting, Adaptability, Networking, Account Management, Cold Calling, Sales Management, Business Development, Management, Marketing Strategy, Small Business, Customer Service, Sales Operations, Leadership, Selling, B2B, Strategic Planning, Team Building, Analysis, Direct Sales, Sales Process

Education
Cornerstone University   2001 — 2003
BS Business, Business Administration and Management, General, 3.73

State of Michigan
Licensed, Life and Health Insurance and Annuities Certification

The Financial Industry Regulatory Authority (FINRA   2009 — 2010
Licensed, Series 7 Securities

The Financial Industry Regulatory Authority (FINRA
Licensed, Series 66 Securities

Abbott Laboratories   2003 — 2004
Certified Pharmaceutical Sales Representative

Cornerstone University   2001 — 2003
BS Management, Business

Creston High   1974 — 1977

Experience
KPMG  May 2015 - Present
PricewaterhouseCoopers  January 2010 - November 2013
Qwest Communications  May 2007 - January 2010
Comcast Business Services   November 2002 - May 2007

Skills
Business Development, Enterprise Software, Strategic Planning, Information Technology, Professional Services, Solution Selling, Forecasting, Account Management, Strategic Partnerships, IT Strategy, Sales Operations, Strategy, Telecommunications, Sales Process, Start-ups, Program Management, Management, Leadership, Managed Services, Cross-functional Team..., Direct Sales, Integration, Executive Management, CRM, New Business Development

Education
Florida State University   1977 — 1979
BS, Marketing

Webster University
Master of Business Administration (MBA), Finance, General

Experience
Comcast Business Services   April 2011 - Present
Verizon Business  January 2009 - April 2011
Verizon Business  January 2008 - January 2009
Verizon - Enterprise Solutions Group  2006 - 2008
Verizon Business  March 2002 - January 2006
Verizon  September 2001 - March 2003
Verizon  June 2000 - September 2001
The Vanguard Group  October 1999 - June 2000
Stet Hellas   January 1994 - August 1999

Skills
Marketing Strategy, Product Management, Market Research, Healthcare Management, Healthcare, Telecommunications, Cross-functional Team..., Product Marketing, Vendor Management, Process Improvement, Management, Strategy, CRM, Wireless, Program Management, Marketing, Strategic Planning, Managed Services, Leadership, Budgets, VoIP, Project Management, Business Development, Solution Selling, Marketing Communications, Salesforce.com, Customer Experience, Team Leadership, Sales Management, Cloud Computing, Account Management, Sales Operations, Contract Negotiation, Unified Communications, Product Development, Strategic Partnerships, Professional Services, Sales, New Business Development, Direct Sales, Competitive Analysis, Integration, SaaS, Go-to-market Strategy, Enterprise Software, Start-ups, Selling, Call Centers, Mobile Devices, Lead Generation

Education
Wilkes University   1983 — 1985
MBA

Bloomsburg University of Pennsylvania   1979 — 1982
BS

Experience
Level 3 Communications  March 2013 - Present
Comcast  December 2009 - March 2013
Comcast Business Services   February 2008 - December 2009
United States Air Force  July 1985 - August 2009
Level 3 Communications  October 2005 - February 2008
TelCove  October 1999 - October 2005

Skills
Operations Management, Network Infrastructure, Telecommunications, DWDM, Metro Ethernet, ROADM, Network Design, Fiber Optics, Leadership, Computer Network..., Vendor Management, Optical Fiber, Telephony, Wireless Networking, WAN, Network Engineering, Ethernet, Wireless, Integration, MPLS, Data Center, VoIP, Routers, IP, Managed Services, Switches, Unified Communications

Education
Community College of the Air Force   2004 — 2006
Associates, Applied Science, Electronics Systems Technology2006

Experience
Charter Communications  November 2011 - Present
Comcast Business Services   2008 - 2011

Skills
Metro Ethernet, Co-location, Telecommunications, PRI, VoIP, Broadband, Selling, T1, Telephony, Salesforce.com, Direct Sales, Fiber Optics, Solution Selling, Internet Services, Cold Calling, Cable Television, Sales Process, Networking, Wireless, Wireless Networking, MPLS, Unified Communications, Managed Services, Long Distance, Ethernet, SIP Trunking, IP, Sales

Education
Jackson State University
Bachelor's degree

Experience
Comcast Business Services   March 2011 - Present
SuperMedia LLC  January 2008 - February 2011
Countrywide Home Loans  November 2005 - December 2007
Best Buy  July 2001 - October 2005

Skills
Cold Calling, Sales Management, Marketing, Outside Sales, Advertising, Salesforce.com, Qualifying Prospects, B2B Marketing, Direct Sales, B2B, Sales Presentations, Customer Retention, Account Management, Advertising Sales, Lead Generation, Sales, Sales Operations, Sales Process, Selling, Solution Selling, Building Relationships, CRM, Customer Acquisition, New Business Development, Strategic Partnerships, Online Advertising, SaaS, Customer Service, Team Building, Leadership, Customer Satisfaction, Business Development

Education
Eastern Washington University   2001 — 2005
BA, Business Administration, Marketing, Human Resouces

East Valley High School   1997 — 2001
High School Diploma

Experience
Comcast Business  August 2014 - Present
Solar Universe  April 2013 - August 2014
Comcast  November 2011 - April 2013
Comcast Business Services   November 2010 - November 2011
Comcast  November 2008 - November 2010
Clearwire  July 2007 - November 2008
2006-2007Nex-Tech Wireless   August 2006 - July 2007
Ubquitel PCS   January 2004 - August 2006
Ubiquitel PCS  May 2001 - January 2004
Spint   April 2000 - May 2001

Skills
P&L, Forecasting, Retail, Coaching, Negotiation, Telecommunications, Direct Sales, Sales, Cold Calling, Cross-functional Team..., Analysis, Customer Retention, Sales Operations, Salesforce.com, Contract Negotiation, Strategy, Account Management, Customer Satisfaction, Leadership, Selling, Income Statement, Marketing, Sales Process, B2B, Training, Team Management, Business Strategy, Strategic Planning, Sales Management, Wireless, Management, Customer Experience, Marketing Strategy, Solution Selling, Call Centers, Strategic Partnerships, SaaS, P&L Management, Product Marketing, Team Building, New Business Development, Networking, Managed Services, Business Development, Product Management, Start-ups, CRM, Competitive Analysis, Sales Presentations, Team Leadership

Education
South University   2007 — 2009
Business Administration

United States Navy   1992 — 1996

Colorado State University-Global Campus
Pursuing : Bachelor Degree, Business Administration

Experience
Cogent Communications  January 2015 - Present
TruGreen LandCare  December 2013 - November 2014
CenturyLink  June 2012 - March 2013
XO Communications  June 2011 - December 2011
Comcast Business Class  February 2010 - May 2011
Comcast Business Services   July 2007 - February 2010
Silicon Valley Community Newspapers  June 2006 - July 2007
Canon Business Solutions  March 2005 - May 2006
ADS Reprographics Inc.   2004 - 2005
ADS Reprographics Inc.   2004 - 2005

Skills
VoIP, MPLS, Telecommunications, Account Management, IP, Metro Ethernet, Networking, Co-location, Managed Services, Solution Selling, SaaS, Direct Sales, Cloud Computing, Salesforce.com, Channel, Cold Calling, SIP, CXO level engagement, Data Center, Savvis, Hunter, Ethernet, Professional Services, CRM, Hosted Services, Selling, Sales Operations, Call Centers, Unified Communications, Strategy, Enterprise Software, Channel Partners, Competitive Analysis, Cross-functional Team..., Disaster Recovery, Sales, Telephony, New Business Development, Wireless, Management, Strategic Partnerships, Sales Process, SIP Trunking

Education
San Jose State University   1984 — 1987
Business, Marketing

Pioneer High School   1979 — 1982
Diploma, General Studies

Experience
Comcast Business Services   April 2011 - Present
PAETEC formerly USLEC   September 2010 - April 2011
USLEC  June 2003 - June 2008
AT&T Wireless Business   February 1999 - November 2002

Skills
Managed Services, Public Speaking, Business Development, Direct Sales, VoIP, Cold Calling, Salesforce.com, Account Management, Solution Selling, Sales Process, Co-location, Telecommunications, Cloud Computing, Wireless, Selling, B2B, Sales, CRM, Enterprise Software, Marketing, Customer Satisfaction, Unified Communications, Security, SaaS, MPLS

Education
Florida State University   1979 — 1981
Bachelor of Science, Marketing and Psychology

Mount Vernon High School, Alexandria VA

Experience
Toto Dog Rescue DBA There's No Place Like Home Dog Sanctuary   November 2007 - Present
Comcast Business Services   July 2008 - April 2009

Education
Pima Community College   2000 — 2002

Experience
Comcast Business  January 2012 - Present
Comcast Cable  March 2011 - April 2012
Comcast Business Services   January 2010 - April 2011
Comcast Business Services   December 2008 - February 2010
Comcast Cable Communications  November 2004 - December 2008
Comcast Commercial Services   January 2002 - December 2004
Comcast Business Communications  September 2000 - January 2002
Compucom  1997 - 1999
USDA Graduate School  1987 - 1999

Skills
Wireless, VoIP, IP, Telecommunications, Ethernet, Fiber Optics, Switches, DWDM, Routers, Cisco Technologies, SDH, Broadband, Troubleshooting, SIP, Network Engineering, Networking, Optical Fiber, ATM networks, Computer Network..., Telephony, MPLS, Network Design, Metro Ethernet, Network Architecture, Servers, WAN, Managed Services, Routing, LAN-WAN, ATM Networks

Education
Penn State   1969 — 1971
A.S.E.E.

Penn State University   1969 — 1973
B.S.E.T.

CCNA Boot Camp   2014 — 2014

Berkeley Training and Technology Center   1996 — 1997
MCSE

Experience
A Splendid Event   August 1988 - Present
E&P Catering and Event Production   April 2013 - Present
Ever After  August 2012 - April 2013
Ever After  October 2011 - August 2012
Comcast Business Services   December 2010 - October 2011
GE  August 2007 - February 2010
IMove.com   October 2000 - June 2004

Skills
Corporate Events, Event Planning, Event Management, Weddings, Wedding Planning, Special Events, Advertising, Trade Shows, Marketing, Salesforce.com, Contract Negotiation, Negotiation, Selling, Marketing Communications, Public Relations, Vendor Management, Account Management, Time Management, B2B, Meeting Planning, Fundraising, Sales, Management, Cold Calling, Project Planning, Leadership, Social Media Marketing, CRM, Customer Service, Social Media, Project Management, Strategic Partnerships, Social Networking, Sales Process, Customer Satisfaction, Customer Retention, Start-ups, Key Account Management, Process Improvement, Small Business, Direct Sales, Lead Generation, Product Marketing, Sponsorship, Team Building, Entrepreneurship, Marketing Strategy, Sales Management, Training, Budgets

Education
San Jacinto College   1982 — 1984
Real Estate

University Of Phoenix
BA, Business Marketing

Experience
Comcast Business Services   November 2010 - Present
Comcast Business Services   December 2009 - November 2010
Bayview Financial  September 2004 - October 2005
Aerocargo   February 2002 - October 2004

Skills
Broadband, Account Management, Cold Calling, Commercial Real Estate, Customer Retention, Direct Sales, Finance, Networking, New Business Development, Property Management, Real Estate Transactions, Sales, Sales Management, Telecommunications

Education
Miami Dade College   1995 — 1998
Education

St. Thomas University   1993 — 1994
Education

Experience
American Wide Broadband   April 2015 - Present
RCN  November 2013 - April 2015
Comcast Business Services   November 2011 - November 2013
Cohere Communications  June 2010 - May 2011
Cypress Communications  August 2005 - June 2010
McLeod USA  January 2003 - August 2005

Skills
VoIP, T1, Managed Services, Unified Communications, Telecommunications, Consultative Selling, Hosted VoIP, PRI, Telephony, Solution Selling, Hosted Services, IP, Sales Operations, Selling, Enterprise Software, Account Management, Business Development, Co-location, SaaS, Sales, Sales Management, Direct Sales, Management, Salesforce.com, Sales Process, New Business Development

Education
Northeastern Illinois University
BA, Business Administartion

Experience
Comcast Business Services   February 2011 - Present
Comcast Business Services   February 2010 - February 2011
Comcast Business Services   April 2009 - February 2010
AT&T  September 2006 - December 2008
AT&T  July 2003 - August 2006
Focal Communications  1999 - 2003
XO Communications  1999 - 2000
Telco Communications  1998 - 1999

Skills
Direct Sales, Solution Selling, Managed Services, Salesforce.com, Cold Calling, Account Management, Telecommunications, VoIP, Sales Management, B2B, Sales Presentations, Customer Retention, Wireless, Cloud Computing, Metro Ethernet, Networking, Channel Partners, New Business Development, MPLS, Internet Services, Selling, Sales Operations, Telephony, Mobile Devices, Customer Experience, Business Development, Unified Communications

Education
Eastern Michigan University   1990 — 1995
B.S., Earth Science

Experience
Personnel Data Systems, Inc (PDS)   January 2015 - Present
Personnel Data Systems, Inc (PDS)   December 2013 - December 2014
Comcast Business  March 2011 - December 2013
Comcast Business Services   October 2008 - April 2011
Comcast Commercial Online  April 2007 - October 2008
Champion Realty, Inc.   February 2006 - October 2006
Delaware State University  August 2005 - December 2005
Pizza Hut  January 2001 - January 2005

Skills
Computer Hardware, Routers, Active Directory, Windows Vista, TCP/IP, Switches, DHCP, Linux, Servers, Troubleshooting, Hardware, Access, Networking, VPN, VoIP, Call Centers, Ethernet, Technical Support, Software Installation, Operating Systems, Windows, Help Desk Support, Customer Satisfaction, IP, Norton Ghost, XP, Software Documentation, Telecommunications, OS X, DNS, Lotus Notes, Routing, Windows 7, SharePoint, Team Leadership, System Deployment, Customer Experience, Salesforce.com, Remote Desktop, RIP, DOCSIS, Computer Repair, Sales Process, Windows XP, Printers, System Administration, Broadband

Education
Delaware State University   2000 — 2005
BSIT, Information Technology

Delaware State University   2000 — 2005
Bachelors Degree, Information Technology; Science

Experience
Bridgestone  September 2015 - Present
Comcast Indiana Retail SalesRe   May 2013 - Present
Direct Sales Supervisor Southern Indiana   July 2012 - May 2013
Comcast  June 2010 - July 2011
Comcast Business Services   July 2009 - 2010
H & R Block Tax   November 2007 - July 2009

Skills
Call Center, Direct Sales, Telecommunications, Cold Calling, Customer Satisfaction, Salesforce.com, Sales Management, Team Building, Sales Operations, Customer Service, Solution Selling, Call Centers, VoIP, Recruiting, Broadband, Sales Process, Managed Services, Selling, Sales, Leadership, Networking, Customer Experience, Management, Marketing, Account Management, Customer Retention, Wireless, Training, Team Leadership, New Business Development, B2B, Sales Presentations, Time Management, Coaching

Education
Western Governors University   2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General

Indiana State University   1991 — 1993
B.S.,, Criminal Justice /Psychology

Cardinal Ritter High School   1985 — 1989
Core 40, General

Indiana State University
B.A, Psychology and Criminal Justice

Experience
Comcast Business  September 2013 - Present
Aramark Uniform Services  November 2012 - August 2013
Comcast Business Services   January 2011 - November 2012
Comcast Business Class  December 2010 - October 2012
Comcast Business Services   January 2009 - October 2012
Comcast Business Services   June 2010 - December 2010
Comcast Business Services   January 2009 - June 2010
various  January 1996 - January 2009
CBISD, Plano ISD, LaMarque ISD, Victoria ISD   August 1996 - December 2008

Skills
People Relations/..., Sales, Salesforce.com, Sales Management, Sales Process, Team Leadership, Leadership Development, Business Strategy, Management, Cold Calling, B2B, Customer Retention, Prospecting Skills, Prospecting New Accounts, Coaching, Direct Sales, Account Management, Call Centers, Customer Satisfaction, Selling, Sales Presentations, Lead Generation, Solution Selling

Education
Southwest Texas State University   1992 — 1996
Bachelor of Applied Science (B.A.Sc.), Exercise Sport Science/ History

Southwest Texas State University
Bachelor of Science, Exercise and Sports Science

Blinn College   1990 — 1992
Associate's degree, General Studies

Blinn Junior College
Associates Degree, General Studies

Experience
Comcast Business Services   July 2015 - Present
DexMedia LLC  September 2012 - January 2015
BluePay Processing Inc   October 2009 - June 2011

Skills
Ad Words Certified, Online Advertising, SEO, Sales Presentations, Marketing, Account Management, New Business Development, Leadership, Lead Generation, Marketing Strategy, Customer Service, Business Development, Advertising, Direct Sales, B2B, SEM, Social Media Marketing, Email Marketing, Marketing Communications, Social Media, Customer Retention, Online Marketing, E-commerce, PPC, Sales Process, Digital Marketing, Mobile Marketing, Sales, Sales Management, Team Building, Negotiation, Strategic Planning, Management, Coaching, Cold Calling, CRM, Salesforce.com, Time Management, Facebook, Social Networking, Small Business, Networking, Customer Satisfaction, Process Improvement

Education
Baylor University   1977 — 1977
General Coursework, Medical Field

Brigham Young University   1977 — 1977
General Coursework, Business, Management, Marketing, and Related Support Services

Experience
Paychex  July 2015 - Present
Comcast Business Services   January 2014 - July 2015
ComDoc, Inc.   2012 - February 2014
AT&T  May 2008 - 2012
Verizon Wireless  October 2004 - March 2007
Sprint Nextel  October 2002 - October 2004

Skills
Marketing, Social Media, Microsoft Office, Customer Service, Sales Management, Account Management, Sales, Advertising, Event Planning, Social Media Marketing, Blogging, Photoshop, Microsoft Excel, Inventory Management, Event Management, Editing, Marketing Strategy, Strategic Planning, B2B, New Business Development, Sales Process, Business Development, Time Management, Wireless, Mobile Devices, Cold Calling, Social Networking, Direct Sales, Customer Satisfaction, Solution Selling, Competitive Analysis, Networking, Building Relationships, Product Management, Strategy, Outlook, Teamwork, Telecommunications, Brand Development, PowerPoint, Leadership, Customer Retention, Team Building, Sales Presentations, Sales Operations, Retail, Customer Acquisition

Education
Robert Morris University   2000 — 2003

Baldwin High School

Experience
Takeda Oncology  November 2014 - Present
Millennium Pharmaceuticals  January 2011 - November 2014
Comcast Business Services   August 2010 - January 2011
C&S Wholesale Grocers  June 2009 - August 2010
JCSI  May 2008 - August 2008
Bentley College  July 2006 - July 2008
Mike Boyle Strength & Conditioning  June 2006 - August 2007
Rivier College  February 2004 - June 2005

Skills
Sales, Market Research, Leadership, Microsoft Excel, Project Management

Education
Bentley University   2005 — 2009
BS, Marketing

Lorenzo de'Medici   2008 — 2008
Marketing

Experience
Keller Williams Realty  January 2005 - Present
Cloud 9 Circuits   January 2014 - January 2015
Comcast Business Services   January 2010 - January 2014
John L Scott Real Estate  2003 - 2005

Skills
Co-location, Telecommunications, MPLS, Broadband, VoIP, Telephony, Direct Sales, Unified Communications, Troubleshooting, Wireless, Ethernet, Solution Selling, Managed Services, Data Center, Professional Services, Cloud Computing, SIP Trunking, Optical Fiber, IP, Call Centers, WAN, Sales, Account Management

Education
Central Washington University   1984 — 1986

Experience
Comcast Business Services   December 2011 - October 2013
UCI Warriors   June 2007 - October 2013
Hockey Player TV   January 2008 - January 2013
Blizzard Marketing Group   January 2002 - November 2011
Heart to Home Foundation   May 2004 - June 2011
Storm Athletics   July 2004 - December 2010
Equity Title/ Union Title Agency   February 1999 - January 2010
Brigham Young University  August 1999 - May 2005
US Army 90th Med.Det   1989 - 1992

Skills
Sports Marketing, Radio, Marketing, Social Media Marketing, Sports, Social Media, Event Planning, Coaching, Hockey, Media Relations, Television, Social Networking, Entertainment, Advertising, Sponsorship, Public Relations, Video, Final Cut Pro, Management, Broadcast, Event Management, Budgets, Marketing Communications, Facebook, Online Marketing, Press Releases, Online Advertising, Digital Media, Email Marketing, Video Production, Marketing Strategy, Start-ups, Blogging, Copywriting, Small Business, New Media, Sales, Entrepreneurship, Brand Development, Digital Marketing, Integrated Marketing, SEO, Editing, Direct Marketing, Public Speaking, Lead Generation, Arbitrage

Education
American InterContinental University   2004 — 2005
BS

US Army Academy of Health Science   1994 — 1996
Respiratory Therapist

Experience
Comcast Business Services   May 2011 - Present

Skills
Telecommunications, Direct Sales, Managed Services, Solution Selling, Wireless, Co-location, Broadband, B2B, VoIP, Telephony, MPLS, Unified Communications, Customer Retention, Sales Process, Call Centers

Education
Hope College   2001 — 2005
BA, Business Management

Experience
Sprint Nextel  October 2011 - Present
Comcast Business Services   February 2007 - April 2011
Rewards Network  March 2005 - February 2007
Ride On Snow and Skate. Redmond, WA   1997 - 2005
AT&T  March 1993 - October 1998
Lanier Worldwide  October 1990 - June 1993

Skills
Salesforce.com, Solution Selling

Education
Principia College   1986 — 1990
Bachelor of Arts, Political Science

Experience
Vacations To Go  October 2012 - Present
GSM Worldwide Media  August 2012 - October 2012
Comcast Business Services   November 2010 - August 2012
Spinnaker Resorts  April 2008 - August 2010
Coral Resorts  April 2005 - March 2008

Skills
Customer Service, Microsoft Office, Telecommunications, Contract Negotiation, Direct Sales, Account Management, Negotiation, VoIP, Sales, Troubleshooting, Networking, Salesforce.com, Microsoft Excel, Microsoft Word, Customer Satisfaction, Coaching, B2B, Sales Management, Outlook, MPLS, High Pressure Situations, Objection Handling, Timeshare, Fractional Ownership, Internet, Coax, Solution Selling, Online Advertising, Sales Process

Education
South University
Accounting

Experience
Comcast Business Services   April 2007 - Present
Verizon Business  March 2003 - March 2006

Skills
Managed Services, Telecommunications, Unified Communications

Education
Morehouse College

Experience
Comcast Business Serivces   December 2012 - Present
Comcast Business Services   June 2012 - January 2013
Velocitel  August 2010 - August 2012
Koelbel and Company  June 2004 - March 2009
BP  March 1998 - June 2004
Sprint  November 1995 - March 1998
Jefferson County  January 1983 - March 1995

Skills
Zoning, Land Use Planning, Land Development, Land Use, Project Planning, Project Management, Negotiation, Real Estate, Construction, Budgets, Construction Management, Real Estate Development, Team Leadership, Process Improvement, Land Acquisition, Team Building, Location Intelligence, Due Diligence, Wireless, Contract Negotiation

Education
University of Colorado Denver   1986 — 1988
MA, Urban and Regional Planning, Concentrations on Economic and Real Estate Development

Central Michigan University   1976 — 1980
BS, Land Use and Environmental Planning

Escanaba Area High School   1972 — 1976

Experience
Comcast Business Services   December 2010 - Present
BSA  2002 - 2014
Comcast Cable  March 2007 - December 2010
Comcast  January 2006 - June 2008
Comcast  August 2000 - December 2006
CellStar  February 1999 - November 2000
Philips Consumer Communications  1992 - 1998

Skills
Telecommunications, Solution Selling, DSL, Telephony, VoIP, Direct Sales, Sales Operations, Cross-functional Team..., Cold Calling, Contract Negotiation, Sales, Training, Selling, Wireless, Broadband, Account Management, Marketing, Management, Sales Management, Customer Service, Forecasting, Negotiation, Managed Services, Networking, Customer Retention, Sales Process, Salesforce.com, Call Centers, B2B, Customer Experience, Customer Satisfaction, Unified Communications, Strategic Partnerships, Retail, Sales Presentations, Product Management, Product Development, MPLS, CRM, Channel Partners, Lead Generation, New Business Development, Vendor Management, Ethernet, IP, Product Marketing

Education
Purdue University   1986 — 1989
BS, Organizational Leadership & Development

Experience
Comcast Business  July 2014 - Present
Comcast - Business Services  March 2011 - July 2014
Comcast  December 2008 - April 2011
Comcast Cable  July 2008 - December 2008
T-Mobile  January 2002 - September 2007
Avaya Inc.  September 1999 - June 2001
Lucent Technologies  April 1997 - February 2001
Lucent Technologies  April 1991 - April 1997

Skills
Process Improvement, Telecommunications, Project Management, Conflict Resolution, Visio, Project Planning, Training, Performance Improvement, MS Project, Recruiting, BMC Remedy, Negotiation, Workshop Facilitation, Project Coordination, System Administration, Call Centers, Troubleshooting, Customer Retention, Customer Satisfaction, CRM, Cross-functional Team..., Team Building, Customer Service, VoIP, Team Leadership, Avaya, Leadership, Operations Management, Time Management, Microsoft Office, Coaching, Outlook, Analysis, Strategic Planning, Management, Customer Experience, Technical Support, Strategy, Wireless, Vendor Management

Education
Arapahoe Community College   1996 — 1999
None, Broadband Technologies

Experience
Comcast Business Services   August 2011 - Present
The Little Clinic/Kroger Inc.   June 2010 - August 2011
O'Charley's Inc.   October 1992 - June 2009

Skills
Creative Writing, Brand Development, Budget Management, Market Planning, Advertising, Marketing Strategy, Marketing, Sponsorship, Brand Management, Budgets, Sales, Event Management

Education
Belmont University
BBA, Marketing

Pioneer Christian

Experience
Comcast Business Services   September 2007 - Present
Masco Contractor Services  November 2003 - September 2007
Business Owner  October 1993 - September 2003

Education
Oklahoma Christian University   1989 — 1992
Bachelor of Science, Finance

York College   1983 — 1985
Associates Arts

Experience
Cable Business Services   July 2014 - Present
School's Out Lunch, Inc - Non Profit   January 2012 - Present
Comcast Business Services   April 2013 - July 2014
Cable Business Services   November 2011 - January 2013
Cable Business Services   September 2009 - July 2011
Time Warner Cable Business Class  December 2006 - September 2009
Bright House Networks  March 2004 - December 2006
Time Warner Cable  October 2000 - March 2004
US Navy  February 1986 - January 1994

Skills
Strategy, Telecommunications, Leadership, Management, Sales Management, Competitive Analysis, Business Strategy, Selling, Process Improvement, VoIP, Program Management, CRM, Forecasting, Cold Calling, Training, Sales, Managed Services, Sales Process, Account Management, Strategic Planning, Operations Management, Recruiting, Solution Selling, Business Planning, Enterprise Software, Marketing, Strategic Partnerships, Business Development, P&L Management, Talent Acquisition, Executive Management, Marketing Strategy, Talent Management, Start-ups, Affiliate Management, Telecommunication..., Cables, Project Planning, Talent Assessment, Cable, Budgets, Negotiation, Coaching, Employee Training, Telecommunications Sales, Recruitment/Retention, Sales Recruitment, Salesforce.com, Sales Operations, Liferay

Education
Massachusetts Institute of Technology, MITx   2012 — 2015
Continuing Education - Online

St. Petersburg College   1992 — 1996
MCDBA

US Navy   1986 — 1989
Hospital Corpsman

Experience
Comcast Business  June 2015 - Present
MacLean-Fogg Company  December 2014 - June 2015
Comcast Business Services   September 2011 - November 2014
Orren Pickell Designers & Builders  August 2006 - September 2011
Allstate Financial  September 2003 - August 2006
Allstate Financial/Prudential Financial   2003 - 2006

Skills
Marketing, Sales, CRM, Analysis, Customer Service, Microsoft Office, Contract Negotiation, Budgets, Microsoft Excel, Team Building, Marketing Strategy, Negotiation, Strategic Planning, Project Management, Real Estate, Investment Properties, Direct Sales, Telecommunications, New Business Development, Public Relations, Leadership, Outlook, Sales Management, Administrative..., Residential Homes, Financial Analysis, Advertising, Selling, Sales Operations, Management, Salesforce.com, Customer Satisfaction

Education
Illinois State University

Illinois State University

Experience
Independent Contractor  September 2014 - Present
Comcast Business Services   September 2013 - April 2014
Vista Computer Systems   August 2012 - August 2013
Home Technics Inc.   June 1999 - September 2012
Candle Corporation  March 1997 - May 1999
Platinum Technology Inc.  July 1993 - March 1997
All Business Computers/PC Rentals   July 1981 - May 1993

Skills
Contract Negotiation, Budgets, Strategic Planning, New Business Development, Project Management, Contract Management, Sales Management, Microsoft Office, Customer Service, Sales, Team Building, Account Management, Human Resources, Customer Satisfaction, Forecasting, Advertising, Selling, Networking, Management, Sales Process, Start-ups, Business Development, Solution Selling, CRM, Leadership, Sales Operations, Entrepreneurship, Lead Generation, Direct Sales, Strategic Partnerships, Strategy, B2B, Product Management, Cold Calling, Marketing, Enterprise Software, Training, Marketing Strategy, Social Media Marketing, Negotiation, Coaching

Education
Marietta College   1973 — 1979
Bachelor of Arts, Business/Managerial Economics, 3.1 out of 4.0

St. Luke's Prep, New Canaan, Connecticut   1970 — 1973
High School diploma, High School Studies, 3.0 out of 4.0

Experience
Blackmon Mooring  December 2011 - September 2014
Comcast Business Services   April 2011 - December 2011
Cypress Communications  January 2010 - May 2011
AT&T  February 2006 - December 2009
NewSouth Communications  1999 - 2003
Cable & Wireless  1997 - 1999
MCI  1996 - 1999

Skills
Direct Sales, Solution Selling, Cold Calling, Sales Process, Salesforce.com, Account Management, Sales Operations, Unified Communications, Sales Management, Sales, New Business Development, Customer Retention, Channel, Telecommunications, Business Development, MPLS, Management, VoIP, Lead Generation, Selling, B2B, Strategic Partnerships, Enterprise Software

Education
Georgia State University
BS, Psychology

Wesleyan College
Biology

Experience
Comcast Business  March 2014 - Present
Comcast Business Services   February 2011 - February 2014
PRICE Systems  November 2007 - February 2011
Mitchell & Ness  August 2002 - November 2007

Skills
Lead Generation, Online Marketing, Email Marketing, Marketing Communications, Social Media Marketing, Landing Page..., SEM, SEO, Web Analytics, Web Marketing, Conversion Optimization, B2B Marketing, Google Analytics, Omniture, Advertising, Competitive Analysis, Content Strategy, Creative Direction, Customer Acquisition, Digital Marketing, E-commerce, Management, Marketing, Marketing Automation, Online Advertising, Product Development, Product Marketing, Sales Process, Web Design, Social Media, Strategic Partnerships

Education
Temple University - Fox School of Business and Management   2003 — 2005
Master of Science, Marketing Communications

James Madison University   1999 — 2002
B.B.A, Marketing Information Systems

Experience
Cargill  October 2010 - Present
Cargill  May 2008 - October 2010
Comcast Business Services   August 2007 - May 2008
CMC Painting, LLC   January 2000 - August 2007

Skills
Salesforce.com..., Forecasting, B2B, Sales Management, Trading, CRM, Cross-functional Team..., Sales, Sales Operations, Salesforce.com, Market Analysis, Account Management, Sales Process, Competitive Analysis

Education
St. John's University   1996 — 1999
BA, Business Management

Experience
Hewlett-Packard  June 2015 - Present
Comcast Business Services   August 2007 - June 2015
AT&T  2000 - 2007

Skills
Telecommunications, Coaching, Solution Selling, Managed Services, Sales, WAN, Enterprise Software, VoIP, Salesforce.com, PRI, Cloud Computing, Sales Process, Unified Communications, MPLS, Account Management, Management, Direct Sales

Education
Olivet Nazarene University   2003 — 2005
Bachelor's Degree, Business Administration, 3.4/4.0

Experience
Asian Atlantic Industries  January 2011 - Present
Comcast Business Services   April 2005 - August 2009
Bose Corporation  2004 - 2005
21 Merchants Row Inc   2002 - 2004

Education
University of Massachusetts at Amherst - Isenberg School of Management
Bachelors of Business Administration, Management

Experience
Comcast Business Service   April 2012 - Present
Comcast Business Services   May 2011 - April 2012
Verizon Business  June 2003 - September 2010
Verizon Business  October 1999 - June 2003
GSG Corporation   October 2002 - April 2003

Skills
IT Infrastructure..., ProjectManagement, Strategic Management, VOIP/Cable & Data..., PC Hardware Architecture, Cisco router & Hardware..., Unix, Java, C Language,..., Local & Wide Area..., Microsoft Certified..., Business Strategy, Cross-functional Team..., Management, Network Design, Project Management, Project Planning, Strategic Planning, Switches, T1, Telecommunications, Customer Satisfaction, Vendor Management, Testing, Call Centers, Telephony, VoIP, Wireless

Education
Roosevelt University   2005 — 2007
MBA, Management

DeVry University-Illinois   2001 — 2003
Bachelor of Science (B.S.), Telecommunications Management

Proviso West High School   1984 — 1988
Diploma, General Education

Experience
ADP  November 2014 - Present
ADP  June 2013 - November 2014
ADP  June 2011 - February 2013
ADP  March 2010 - June 2011
Comcast Business Services   August 2008 - March 2010
Integra Telecom  March 2007 - July 2008
Desert Mountain Lacrosse   January 2007 - June 2008

Skills
Selling, Leadership, Cold Calling, Employee Benefits, Account Management, Sales, Salesforce.com, Human Resources, Management, ADP Payroll, SaaS, Lead Generation, Direct Sales, Outsourcing, Workforce Management, Complex Sales, Software Industry, Sales Operations, Building Relationships, Enterprise Software, Recruiting, New Business Development, Marketing, Sales Presentations, Payroll, C Level Selling, Exceeding Quotas, Hunting, Strategic Planning, Customer Retention, Tax Credits, Strategic HR, Client Retention, ROI Strategies, Automation, Consultative Selling, Software Sales, Business Process, Networking, Territory Planning, Tax Compliance

Education
Isenberg School of Management, UMass Amherst   2015 — 2018
Master of Business Administration (M.B.A.)

University of Massachusetts, Amherst   2005 — 2006
Master of Education, Education

University of Massachusetts, Amherst   2001 — 2005
Bachelor of Arts, Psychology

Experience
Madison County Planning   November 2013 - Present
Comcast Business Services   December 2011 - December 2012
Comcast Business Class  February 2009 - December 2011
Herman & Kittle Properties, Inc.   March 2007 - January 2009
Centex Homes  2005 - 2007
Town Of Fishers  2000 - 2004

Skills
Real Estate, Negotiation, Customer Service, Sales, Strategic Planning, Contract Negotiation, Cold Calling, Telecommunications, Selling, VoIP, Marketing, Team Building, Sales Management, Direct Sales, New Business Development, Sales Operations, Customer Retention, Solution Selling, Salesforce.com, Account Management, Business Development, Leadership, Sales Presentations, CRM, Management, Real Estate Development, Customer Satisfaction, Wireless, Sales Process, Budgets, Training, Mergers & Acquisitions, Lead Generation, B2B, Strategic Partnerships, Managed Services, Unified Communications, Enterprise Software, SaaS, Call Centers, Networking, Commercial Real Estate, Telephony, Strategy, Building Relationships, Competitive Analysis, Forecasting, Marketing Strategy, Project Planning, Start-ups

Education
Boston University   1990 — 1993
psychology

Aquinas College   1989 — 1990
Associates, Math/ Science

Anderson High School

Experience
Comcast Cable  June 2013 - Present
Philadelphia RowHome Magazine  2009 - Present
Comcast  September 2012 - June 2013
Comcast Business Services   March 2010 - September 2012
SNiP Internet & Telecommunications   August 2008 - February 2010
SNiP  February 2004 - August 2007
SNiP  April 2002 - February 2004
SNiP  May 1999 - June 2000
AAA Mid-Atlantic  April 1990 - May 1998

Skills
WAN, Sales Operations, Project Planning, Telecommunications, VoIP, Writing, Co-location, Managed Services, Leadership, Solution Selling, Strategy, SaaS, Management, New Business Development, Account Management, Sales Management, Cloud Computing, Networking, Metro Ethernet, Strategic Partnerships, T1, Selling, Ethernet, CRM, Enterprise Software, Sales, Network Design, Call Centers, MPLS, Team Leadership, Analysis, Unified Communications, Direct Sales, Customer Retention, Telephony, Wireless, DSL, Customer Satisfaction, Salesforce.com, Frame Relay, Broadband, Sales Process, Internet Services, Channel Partners, Data Center, Motivation

Education
La Salle University   1984 — 1988
BA, Psychology (Business Management)

Experience
AT&T  August 2013 - Present
Comcast Business Services   June 2000 - August 2013
St. Margret Mercy   1986 - 2000

Skills
Enterprise Software, Management, Sales, VoIP, MPLS, Data Center, Telecommunications, Managed Services, Wireless, Selling, Business Intelligence, Account Management, Sales Management, WAN, Business Development

Education
Bee County College
Associates, Nursing

Indiana University-Northwest
Bachelor, Nursing

Experience
Comcast Business Services   September 2010 - January 2015
TelePacific Communications  January 2002 - August 2010
Advanced Telecom Group   January 2001 - May 2002
Nextel Communications  December 2000 - December 2001

Skills
Account Management, Solution Selling, Direct Sales, Sales, Salesforce.com, Telecommunications, Sales Process, Cold Calling, Sales Management, Selling, Co-location, VoIP, Sales Presentations, B2B, Sales Operations, SIP Trunking, CRM, New Business Development, pro tools, Guitar teacher, Musical Instrument Sales, Managed Services

Education
San Francisco State University
Bachelor of Arts Communications, Communications

Experience
Comcast Business  January 2012 - Present
Comcast Business Services   August 2009 - January 2012
Cox Business Services  June 1999 - August 2009

Skills
Sales Process, Managed Services, Telecommunications, Broadband, VoIP, Metro Ethernet, Solution Selling, Salesforce.com, Direct Sales, Co-location, Account Management, MPLS, Telephony, Customer Retention, Call Centers, Unified Communications, Cold Calling, Selling, Wireless

Education
Manchester Community College   1996 — 1999

Experience
COMCAST  September 2012 - Present
Comcast Business Services   August 2007 - September 2012

Skills
Cold Calling, Direct Sales, Solution Selling, Account Management, Salesforce.com, B2B, VoIP, Long Distance, PRI, Managed Services, Unified Communications, Qualifying Prospects, Sales Management, Sales Process, Wireless, New Business Development, Sales, Sales Presentations, Customer Retention, Customer Satisfaction

Education
Miami University
Bachelor Of Science Bus Adm, Marketing Finance Writing

Experience
Comcast Business  June 2013 - Present
Comcast Cable  September 2007 - Present
AT&T  September 2010 - August 2011
Comcast Business Services   October 2009 - November 2010
Comcast Business Services   September 2007 - October 2009

Skills
VoIP, Cloud Computing, Ethernet, B2B, Sales, Market Analysis, Business Intelligence, Financial Analysis, Direct Sales, Sales Operations, Broadband, Account Management, Sales Management, Customer Retention, Solution Selling, Call Centers, Telephony, Salesforce.com, Team Building, Leadership, Telecommunications, Selling, Team Leadership, Wireless, Business Development, Management, Customer Service, New Business Development, Marketing, Managed Services, Strategic Partnerships

Education
Oklahoma Christian University   1989 — 1992
Bachelor of Science, Finance

York College   1983 — 1985
Associates Arts, Religion

Experience
Comcast Business Services   October 2010 - Present
AT&T  July 2003 - October 2010
AT&T  October 1995 - July 2003
AT&T  March 1991 - October 1995

Skills
System Deployment, Project Management, Customer Support, Networking, Telecommunications, Vendor Management, Call Center, RFP, VoIP, Wireless, Internet Services, Fiber Optics, Customer Satisfaction, Integration, Ethernet, Solution Selling, T1, Call Centers, Managed Services, Testing, Network Design, Enterprise Software, Unified Communications, MPLS, Leadership, IP, Computer Network..., WAN, Telephony, Data Center

Education
Bentley University
Bachelor, Business Management

Experience
Comcast Business Services   October 2009 - Present
Elite Home Loans, Inc   August 2007 - October 2009
Ameriquest Mortgage Company  May 2004 - June 2006
Cingular Wireless  October 2001 - June 2004

Skills
Sales Management, Training & Development, Direct Sales, Selling, Cold Calling, Account Management, Sales Process, Sales, Customer Retention, Sales Operations, New Business Development, Team Building, Call Centers, Leadership, Team Leadership, Sales Presentations, Management, Employee Training, Telecommunications, Salesforce.com, Solution Selling, Strategic Partnerships, Networking, B2B, Wireless

Education
Chapman University   1994 — 1997
Business Management

Smoky Hill High School   1990 — 1994

Experience
MICADAN Interpreting   August 2009 - Present
Point 180 / Vonage   July 2012 - June 2014
JPMorgan Chase  August 2011 - July 2012
COMCAST BUSINESS SERVICES   July 2007 - August 2009
EXCLUSIVE SPRINT STORES   May 2005 - May 2007
SPRINT PCS  October 2003 - May 2005

Skills
Sales, Sales Operations, Operations Management, Customer Retention, Account Management, Direct Sales, Telecommunications, Cold Calling, Sales Management, Solution Selling, B2B, Customer Satisfaction, Sales Process, Team Building, Salesforce.com, Wireless

Education
Strayer University (VA)   2014 — 2016
Bachelor of Science (BS), Management Information Systems and Services

Dade Adult Center   1983 — 1984
Bachelors of Science, Marketing

Experience
Level 3 Communications  February 2014 - Present
Naylor Publishing   November 2011 - February 2014
Comcast Corporation  January 2010 - July 2011
Comcast Corporation  January 2010 - July 2011
Comcast Business Services   January 2009 - January 2010
Comcast Business Services   January 2009 - January 2010
Comcast Business Services   July 2007 - January 2009
Comcast Business Services   July 2007 - January 2009
Comcast Business Services   January 2007 - June 2007
Comcast Business Services   January 2007 - June 2007

Skills
Sales Operations, Sales, Sales Process, Selling, Call Center, Customer Retention, Direct Sales, Account Management, Management, Customer Satisfaction, Sales Management, Training, Coaching, Advertising, Telecommunications, Time Management, Salesforce.com, Lead Generation, Team Leadership, Business Strategy, Online Advertising, Employee Training, Customer Experience, CRM, Solution Selling, Leadership, Cross-functional Team..., Microsoft Office, Team Building, Strategic Planning, Customer Service, Cold Calling

Education
Tennessee State University   2000 — 2004
B.S, Consumer Science

Tennessee State University
B.S, Consumer Science

Experience
Comcast Business Services  

Skills
Direct Sales, Solution Selling, Telecommunications, VoIP, Wireless, Sales, Customer Service, Customer Experience, Sales Operations, Microsoft Office

Education
Pepperdine University