Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Freelance Professional Services 1992 - Present
Penn Christian Academy August 2013 - July 2014
Comcast Cable June 2012 - October 2012
Daemion Counseling Center April 2010 - April 2011
Nonprofit Finance Fund April 2010 - December 2010
New Covenant Church of Phila. / Working with People, CDC March 2010 - September 2010
Philadelphia Hospitality, Inc. 2007 - July 2008
Bridge Walk for Peace 2008 - April 2008
National Ovarian Cancer Coalition 2007 - October 2007
InterDependence Walk 2007 - June 2007
Skills
Event Planning, Media Relations, Public Relations, Editing, Marketing, Advertising, Non-profits, Fundraising, Social Media, Event Management, Community Outreach, Public Speaking, Marketing Communications, Newsletters, Social Media Marketing, Press Releases, Social Networking, Strategic Planning, Volunteer Management, Program Development, Crisis Communications, Marketing Strategy, Nonprofits, Microsoft Office, PowerPoint, Proposal Writing, Community Development, Copywriting, Strategic Communications, Sponsorship, Management, Program Management, Integrated Marketing
Education
Eastern University 2009 — 2011
MS, Nonprofit Management
Chestnut Hill College 1994 — 1996
BS, Communications and Technology
Airgas January 2012 - Present
Comcast Cable August 2000 - September 2011
Comcast Cable Inc August 2000 - August 2011
Cobb County May 1995 - June 2000
Cobb/Douglas Boards of Health July 1995 - July 1996
Skills
Spreadsheets, Purchase Orders, Data Entry, Filing, Customer Service, Fixed Assets, Clerical support, Expense Reports, Team-oriented, Account Reconciliation, Administrative..., Accounts Receivable, SAP, Clerical Work, Accounts Payable, General Ledger, Inventory, Dropships, Accounts Payable..., Multi Tasking, Knowledge in Supply..., Oracle, SAP, CIFA, Cifa, Workflow, eForms,..., Accounting, Administrative..., Bank Reconciliation, Team Building, Telecommunications, Cross-functional Team..., Vendor Management
Education
Chattahoochee Technical College 2011 — 2013
Business Management, 2.9
Riley College 1986 — 1988
Diplomia, Business - Clerical, 3.00
Nelson Staffing April 2009 - October 2011
Comcast Cable July 2007 - January 2009
Skills
Servers, Information Technology, Access, JIRA, Software Documentation, Microsoft Excel, Outlook, Visio, Manual Testing, OS X, Test Automation, Game Design, Interviews
Education
Stride Center 2013 — 2013
Chabot College 2005 — 2006
Accounting certificate, Accounting and Computer Science
ABB Enterprise Software March 2014 - Present
The North Highland Company June 2012 - March 2014
Carestream Dental March 2011 - June 2012
Publix Super Markets May 2004 - March 2011
Comcast Cable November 2006 - December 2010
High Tech Institute 2004 - 2005
Skills
Great troubleshooting..., Computer Hardware, Managerial, Active Directory, Technical Support, TCP/IP, Software Installation, Help Desk Support, Routers, Networking, Customer Service, Service Desk, Desktop Support, Inventory Management, Windows XP Pro, Windows, Microsoft Office, Microsoft Operating..., Management, Windows 7, Troubleshooting, Software Documentation, Windows XP
Education
Chattahoochee Technical College 2014 — 2015
Information Technology
High-Tech Institute 2004 — 2005
Information Technology
Willamette Humane Society January 2015 - Present
Comcast Cable August 2010 - August 2011
T-Mobile USA Inc August 2008 - April 2010
T Mobile USA Inc June 2007 - August 2008
T Mobile USA Inc June 2005 - June 2007
Skills
Training, Employee Training, Leadership, Customer Service, Customer Experience, Data Entry, Call Centers, Operations Management, Staff Supervision, Personnel Supervision, Leadership Development, Customer Satisfaction, Customer Retention, Curriculum Development, Supervisory Skills, Organizational Learning, Organizational..., Elementary Education, Microsoft Word, Academic Tutoring, Business Development, Customer Support, Long-term Customer..., Sales Operations, PowerPoint, Sales Process, Time Management, Employee Management, Windows, Employee Recognition, Employee Relations, Team Building, Sales Management, Coaching, Technical Support, Team Leadership, Troubleshooting, Microsoft Office, Public Speaking, Performance Management, Sales
Education
Chemeketa Community College 2012 — 2016
Bachelor's Degree, Business/Corporate Communications, Junior
Woodburn High School 2000 — 2004
High School Diploma; High School Diploma, General Studies
Nth Connect Telecom, Inc. October 2008 - April 2015
Comcast Cable July 2003 - August 2008
AT&T January 2003 - July 2003
Skills
Management, CRM, Leadership, Customer Satisfaction, Budgets, Networking, Customer Service, Public Relations, Telecommunications, P&L, Call Centers, Process Improvement, Cross-functional Team..., VoIP, Change Management, Team Building, Broadband, Team Leadership, Business Development, Computer Network...
Education
Las Positas College 1990 — 1992
Associate's degree, Accounting
Chabot College 1983 — 1985
Associate's degree, Business Administration, Management and Operations
Comcast Cable October 2014 - Present
Comcast July 2013 - October 2014
Comcast Cable September 2011 - July 2013
Skills
Sales, Customer Service, Time Management, Telecommunications, Call Centers, Customer Experience, VoIP, Process Improvement, Customer Retention, Cross-functional Team..., Team Leadership, Sales Operations, Teamwork, Salesforce.com, Customer Satisfaction, Team Building
Education
Century College 2004 — 2005
Tartan High School 2000 — 2004
Wells Fargo January 2015 - Present
Equity Residential September 2014 - December 2014
Amtel LLC April 2013 - September 2014
Comcast Cable April 2012 - April 2013
Rtimo Latino Wireless LLC November 2011 - April 2012
Ritmo Latino Wireless LLC May 2010 - November 2011
El Torito May 2009 - May 2011
Ritmo Latino Wireless LLC October 2009 - May 2010
UPS March 2007 - March 2009
Skills
Fluent English, Fluent spanish, Customer-focused, Commutations, Customer Service, Radio, Sales, Retail, Hispanic, Networking, Customer Experience, Time Management, Retail Sales, Account Management, Customer Retention, Customer Satisfaction, Leadership, Sales Management, Sales Operations, Sales Process, Team Leadership, Direct Sales
Education
City College of San Francisco 2010 — 2013
San Francisco State University 2006 — 2010
Comcast 2010 - Present
Comcast Cable 2007 - 2009
Comcast Cable 2005 - 2007
Merrylue Martin & Associates 1993 - 2005
TRW 1987 - 1993
Parke Davis Pharmaceuticals 1983 - 1987
Placentia-Yorba Linda Unified School District 1980 - 1983
Placentia-Yorba Linda Unified School District 1974 - 1979
Skills
Onboarding, Succession Planning, Talent Management, Employee Engagement, Performance Consulting, Leadership Development, Performance Management, Call Centers, Organizational..., Employee Relations
Education
Chapman University
Master's degree, Education
Pepperdine University
Doctor of Education (EdD), Organizational Management
Comcast Cable October 2006 - December 2011
LaSalle Futures January 2002 - October 2006
Mann Finance UK Ltd. March 1997 - February 2002
Dean Witter/Morgan Stanley January 1980 - March 1997
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Video Production, Market Analysis, Project Management, Customer Service, Team Leadership, Virtual Teams, Motivated self-starter, Friendly Personality, Dependable Team Player, Computer Proficiency, Microsoft Publisher, Web Design
Education
Chicago State University
Business Administration and Accounting
AT&T 2014 - Present
Comcast Cable 2015 - 2015
Comcast Cable 2015 - 2015
New York Life Insurance Company August 2012 - November 2014
Gap Inc. November 2008 - October 2012
Starbucks Coffee Company September 2010 - June 2012
Herbalife 2001 - 2012
Herbalife 1998 - 2012
Gap Inc./Banana Republic April 2010 - January 2011
Gap Inc./Banana Republic September 2009 - April 2010
Skills
Annuity Sales, Estate Planning, Insurance, Gifting Strategies, Key Person Protection, Legacies, Licensed Life Insurance..., Multi-generational..., Multi-generational..., Multi-tasking Skills, Thought Leadership, Time Management, Protection..., Wealth Preservation..., 401k Rollovers, Customer Satisfaction, Customer Service, Inventory Management, Management, Marketing, Microsoft Excel, Microsoft Word, Outlook, Payroll, Retail, Sales, Training
Education
Colorado State University 2009 — 2011
NA, Human Development and Family Studies, Premedical Concentration
San Jose State University 2007 — 2008
NA, Justice Studies - Forensic Science, Concentration in Biological Science
Chabot College 2006 — 2008
NA, Biological Science
Ohlone College 2006 — 2008
NA, Biological Science
Florida Metropolitan University 2004 — 2005
NA, International Business/Business Administration
Los Medanos College 1999 — 2002
NA, Computer Science
Ready Auto Transport October 2014 - Present
Comcast Cable January 2014 - July 2014
Skills
Sales Process, Sales Operations, Sales
Education
Chandler/Gilbert Community College 2011 — 2013
Comcast Cable April 2000 - Present
Skills
Call Centers, Telecommunications, VoIP, Wireless, IP, Ethernet, Broadband, Telephony, Troubleshooting
Education
Jones International University 2014 — 2016
Bachelor's degree, Cyber security, 4.0
Society of Cable Telecommunication Engineers 2010 — 2015
BPI BPT, 4..0
Chemeketa Community College
Wells Fargo April 2013 - Present
Shane Co. April 2012 - 2013
Helping Humanity July 2008 - February 2012
Comcast Cable 2008 - 2010
Skills
Sales, Business Strategy, Banking, Management Consulting, Marketing Strategy, Process Improvement, Sales Management, Business, Business Analysis, Business Process..., Marketing, Merchant Services, Merchant Card Processing
Education
Chicago State University 2005 — 2007
Hawaii Pacific University 2001 — 2003
Comcast Cable June 2014 - Present
Kennesaw State University 2014 - 2015
Kennesaw State University 2014 - 2015
Impellam November 2013 - July 2014
DATASCAN TECHNOLOGIES, LLC., January 2013 - March 2013
LIBERTY TAX 2008 - 2010
PLAYNATION PLAY SYSTEMS INC. 2009 - 2009
“BANNO-PRACHECHNOE KHOZYASTVO” (Hotel and Sauna Company), Saratov, Russia 2006 - 2007
“GORODSKAYA POLIKLINIKA #8” (City Hospital #8 of Saratov city), Saratov, Russia 2003 - 2004
Skills
Financial Reporting, Accounting, Financial Statements, Budgets, Financial Analysis, General Ledger, Financial Modeling, Strategic Financial..., Microsoft Excel, Research, Strategic Planning, Tax Preparation, Oracle SQL Developer, Microsoft SQL Server, Essbase, Microsoft Dynamics AX, Access, Oracle Database, Internal Audit, Auditing, Financial Audits
Education
Kennesaw State University 2014 — 2015
The Master of Accounting (MAcc), Accounting, specializations – Financial Reporting and Auditing
Kennesaw State University 2010 — 2012
Bachelor of Business Administration Degree, Accounting
Kennesaw State University - Michael J. Coles College of Business 2010 — 2012
Bachelor of Arts (B.A.), Accounting
Chattahoochee Technical College 2009 — 2010
Accounting Diploma, Accounting
Bryansk State Academy of Engineering and Technology, Bryansk, Russia 1998 — 2003
Master of Business Administration Degree with emphasis on Construction Management and Enterprise, Economics, 3.8
Double Vision Tax Service LLC January 2006 - Present
Chicago State University August 2012 - December 2013
Walgreens June 2013 - October 2013
Privately Held Company February 2011 - March 2013
T-Mobile November 2010 - March 2011
Comcast Cable November 2008 - December 2010
Skills
Team Mentoring, Project Management, Client Rapport, Microsoft Office, Sales Promotion, Marketing Communications, Communication Skills, Cisco IP Telephony..., TTS, Citrix, CSG, Proposal Writing, Grant Writing, Written & Oral..., Highly detail oriented, Leadership Development, Interpersonal Skill
Education
Chicago State University 2012 — 2013
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing
East-West University 2003 — 2008
Associate of Arts (AA), English Language and Literature, General
Rehabilitation Institute of Chicago May 2015 - Present
Comcast Cable 2012 - 2015
MB Financial Bank 2010 - 2012
National City Bank 2006 - 2009
Skills
Microsoft Office, Team Management, Training, Customer Service, Auditing, Advertising, Cash Handling Experience, Quality Assurance, Sales Operations, Leadership Development, Presentations, Reporting & Analysis, Data Analysis, Work Ethic, Marketing Strategy, Sales
Education
Saint Xavier University 2013 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services
Chicago State University 2007 — 2010
Bachelor's Degree, Business Administration and Management
Comcast Cable January 2009 - Present
Alameda Power & Telecom June 2003 - November 2008
AT&T Broadband March 1999 - February 2003
TCI September 1981 - February 1999
Castro Valley CATV October 1979 - August 1981
Skills
HFC, Broadband, DOCSIS, Cable Modems, Cabling, Fiber Optics, VOD, Ethernet, Optical Fiber, IP, Wireless, TCP/IP, Headend, RF, Telecommunications, Network Design, DWDM, Cable Television, Telephony, IPTV, Troubleshooting, Computer Network..., MPLS, T1, VoIP, Network Engineering, Outside Plant, Coax, Routers, Metro Ethernet, CMTS, FTTx, Switches, Wireless Networking, Cable Management, Data Center, LAN-WAN, ISDN
Education
Chabot College 1979 — 1980
Certificate, Architectural Drafting
Golden High School 1973 — 1976
Comcast Cable June 2015 - Present
Comcast Cable September 2013 - June 2015
Mexico Lindo Restaurant January 2012 - August 2013
Chevy's Fresh Mex January 2006 - July 2013
Omnilife April 2004 - November 2005
Gold's Gym March 2003 - March 2004
Skills
Food & Beverage, Restaurant Management, New Restaurant Openings, Employee Training, Sales, Membership Development, Customer Service, Customer Satisfaction, Sports Coaching, Teaching, Exercise Physiology, PowerPoint, Microsoft Excel, Time Management, Team Building
Education
Cal State East bay 2008 — 2009
Bachelor's degree in Science, Kinesiology and Exercise Science
San Francisco State University 2005 — 2007
Business Administration and Management, General
Chabot College 2002 — 2005
Associate of Arts and Sciences (AAS), General Studies, 3.2
Comcast Cable April 2013 - April 2013
Resources Global Professionals April 2012 - November 2012
AECOM October 2010 - April 2012
Big Brothers Big Sisters International April 2010 - October 2010
Staffing Agencies October 2008 - November 2009
Institutional Financial Markets, Inc. (formerly Cohen & Company) 2004 - 2008
Towers Watson 2001 - 2003
Ballard Spahr LLP 1999 - 2000
Morgan, Lewis & Bockius LLP 1995 - 1999
Skills
High Level Of..., Heavy Calendaring, Coordinating Events, Project Management, Work Independently with..., C-level support, Executive Travel, Internet Resources, Meeting Planning, Executive Support, Event Planning, Microsoft Office 2010, Event Management, Corporate Events, Microsoft Office Suite
Education
Chestnut Hill College
Bachelor of Science, Business Communications
Temple University
Certificate – Project Management
Temple University
Certificate – Meeting Planning –
MCAS 2010 - 2014
Debt and Cash Management 2007 - 2010
Sprint 2007 - 2007
Department of Human Services 2006 - 2007
Comcast Cable 2005 - 2007
Best Buy 2003 - 2006
Skills
Call Centers, Customer Experience, Customer Satisfaction, Contact Centers, Technical Support, Inbound Marketing, Avaya, Customer Service, Customer Retention, Data Entry, Call Center Development, Troubleshooting, Outsourcing, Telemarketing, Outlook, Windows 7, Customer Support, Training, Help Desk Support, Computer Hardware, Microsoft Office, Team Leadership
Education
Chicago State University 2014 — 2015
Bachelor of Science (BS), Psychology
Ivy Tech Community College-Northwest 2011 — 2013
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance
Comcast Cable May 2015 - Present
Comcast Cable October 2012 - May 2015
Skills
Call Centers, Troubleshooting, Software Installation, Telecommunications, Customer Service, Management, Project Management, Sales, Team Leadership, Leadership, Wireless, VoIP, Account Management, Auditing, Quality Assurance
Education
Chattahoochee Technical College
Computer and Information Systems Security/Information Assurance
Comcast Cable April 2012 - August 2013
Comcast Cable April 2010 - April 2012
Jevs Human Services April 2008 - October 2009
Motorola Solutions February 2004 - January 2006
Skills
Variance Analysis, Forecasting, Hyperion Enterprise, Financial Analysis, Financial Modeling, Financial Reporting, Budgets, Financial Forecasting, Accounting, Finance, Strategic Financial..., Pivot Tables, Accounts Payable, Accruals, Data Analysis, Skilled Relationship..., Exceptional People..., OBIEE, Oracle Applications, Microsoft Office, Access, Account Reconciliation, Analysis, Auditing, Cash Flow, GAAP, General Ledger, Human Resources, Internal Controls, Invoicing, Managerial Finance, P&L, Payroll, PeopleSoft, Process Improvement, Risk Management, Sarbanes-Oxley Act, SAP, Training, Sarbanes-Oxley, Outlook, SEC filings
Education
Chestnut Hill College 2004 — 2006
Bachelor's degree, Accounting and Business/Management
Montgomery County Community College 2002 — 2004
Associate of Science (A.S.), Accounting
Comcast Cable December 2014 - Present
WDEF TV and Bounce TV March 2006 - Present
WDEF-TV March 2006 - Present
Comcast 2014 - 2015
WRCB-TV December 2000 - March 2006
Skills
New Business Development, Advertising, Marketing Management, Public Relations, Social Media, Social Media Marketing, Marketing Communications, Media Relations, Copywriting, Broadcast, Radio, Event Planning, Television, Press Releases, Marketing, Social Networking, Video Production, Event Management, Journalism, Video Editing, Marketing Strategy, Online Advertising, Digital Marketing, Email Marketing, Digital Media, Media Buying, Advertising Sales, Broadcast Journalism, Entrepreneurship, Customer Service, Facebook, Editing, Fundraising, Blogging, Public Speaking, Entertainment
Education
The University of Tennessee at Chattanooga 2002 — 2006
Bachelor's degree, Mass Communication/Media Studies
Chattanooga State Community College
Associate of Arts (A.A.), Broadcast Journalism
Snagajob October 2014 - Present
Capital One, PC on the Run June 2014 - July 2014
InSource, Inc. May 2013 - June 2014
Integrity Staffing Solutions November 2012 - January 2013
JLMI June 2011 - May 2012
Comcast Cable November 2009 - March 2011
Vangent September 2009 - October 2009
Uppy’s Convenience Store June 2008 - August 2008
Comcast Cable February 2007 - August 2007
Skills
PowerPoint, Outlook, Publisher, Excel, Research, Customer Relations, Word, Microsoft Excel, Microsoft Word, Customer Service, Computer Troubleshooting, Computer Repair, Training, Troubleshooting, Customer Satisfaction, Windows, Microsoft Publisher, Microsoft Office, Leadership, Social Media, Management, Computer Hardware, Inventory Management, Call Centers, Team Leadership, Social Networking, Data Entry, Team Building, Access, Teamwork, Quality Assurance
Education
Christopher Newport University 2003 — 2009
B.A, Modern Languages
Matoaca High School 1999 — 2003
High School Diploma
Starwood Vacation Ownership November 2013 - Present
MassMutual Financial Group August 2012 - November 2013
INROADS, Inc. April 2010 - August 2012
Comcast Cable July 2007 - April 2010
Comcast October 2005 - July 2007
Comcast December 2005 - May 2006
Skills
Employee Training, Talent Acquisition, Talent Management, College Recruiting, Applicant Tracking..., Project Management, Diversity & Inclusion, Training, Employee Relations, Human Resources, Onboarding, Interviews, Employee Benefits, Career Development, Temporary Placement, Hiring
Education
Charter Oak State College
Bachelor's of Science
Bank of America November 2010 - Present
Pretty Much Hair Salon July 2010 - Present
Color Me June 2009 - Present
Comcast Cable June 2005 - April 2010
Home Depot June 2004 - December 2005
Skills
Makeup Artistry, Retail Sales, Cashiers, Call Center
Education
Chabot College
General Education
Dewey High School
Diploma
Flinn Social Media Consulting June 2012 - Present
Comcast Cable June 2011 - Present
Comcast Cable May 2007 - June 2011
Time Warner Cable April 2004 - May 2007
Christian Brothers University January 1997 - March 2004
Skills
Microsoft Excel, VoIP, Telephony, Customer Satisfaction, Social Media, Networking, Telecommunications, Online Advertising, Call Centers, Social Media Marketing, Computer Network..., Customer Service, Account Management, Small Business
Education
Christian Brothers University 1987 — 1992
Bachelor of Science (BS), Marketing/Marketing Management, General
Ooma, Inc. April 2014 - Present
Mobile Mini Inc 2013 - April 2014
Randstand Staffing Agency April 2013 - November 2013
Comcast Cable April 2010 - November 2012
Empire Broadcasting, Inc May 2008 - April 2010
United Yellow Pages, Inc November 2002 - May 2008
Elcon Products International, Inc August 2000 - November 2002
Skills
Sales, Cold Calling, Sales Management, Marketing, Sales Operations, Advertising, Management, Training, Account Management, Salesforce.com, Customer Service, New Business Development, Lead Generation, Direct Sales, Customer Satisfaction, Selling, Call Center, Team Building, B2B, Business Development, Online Advertising, Sales Presentations, Sales Process, CRM, Solution Selling, Advertising Sales, Customer Experience, Key Account Management, Broadband, Telephony, VoIP, Time Management, Customer Support, Vendor Management, Technical Support, Telephone Skills, Outside Sales, Call Centers
Education
Chabot College 1987 — 1989
Ohlone College 1986 — 1987
John F. Kennedy High School 1981 — 1985
Comcast Cable April 2008 - Present
Minnesota Army National Guard July 2004 - Present
General Fiber Communications December 2004 - July 2005
New Age Cable April 2003 - December 2004
US Navy July 1990 - April 2003
Skills
Security Clearance, Military, Army, Government, Security Management, Troubleshooting, Leadership, Leadership Development, Team Building, Process Improvement, Military Experience, Operational Planning, Physical Security, Security, Training, Organizational..., Military Operations, Weapons, Instructor-led Training, Team Leadership, Training Delivery, Cabling, Employee Training, Critical Thinking, Military Training, Security, Security Operations, Tactics
Education
Century College 2004 — 2004
Comcast Cable
Skills
Telecommunications, Wireless, VoIP, IP, Ethernet, Networking, Sales, Broadband, Integration, Cisco Technologies, Fiber Optics, Optical Fiber, Cabling, WAN, Solution Selling, Salesforce.com, Unix
Education
Chestnut Hill College 2012 — 2015
Bachelor's degree, Accounting and Finance
DIRECTV June 2013 - Present
DIRECTV June 2013 - Present
DIRECTV August 2007 - Present
DIRECTV June 2006 - Present
DIRECTV December 2004 - Present
Snelling November 1994 - November 2004
Comcast Cable July 1982 - November 1994
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, HTML, Troubleshooting, Strategic Planning, Project Management, Software Documentation
Education
Chattanooga State Community College 1981 — 1982
Dalton State College 1980 — 1981
Comcast Cable September 2008 - Present
FASTSIGNS® August 1997 - September 2008
Skills
Customer Service, Java, C++ Language, Graphic Design, Software Development, Adobe Creative Suite, Microsoft Office, Windows Vista, Windows 7, Unix Operating Systems, Linux, Remedy Ticketing System, Corel Draw, Corel Photopaint
Education
Chicago State University 2000 — 2015
Bachelor of Science (BS), Computer Science
Microtrain 2006 — 2006
A+ Certification Course
Comcast Cable September 2014 - Present
Comcast January 2004 - Present
Jason's PC Repair May 2003 - Present
Skills
Troubleshooting, VoIP, Broadband, Ethernet, IP, Computer Network..., TCP/IP, Telephony, Telecommunications, Network Design, Windows, Customer Service, Fiber Optics, Vendor Management, Microsoft Office, Team Leadership, Integration, Cabling, Software Installation
Education
Chippewa Valley Technical College 2000 — 2003
Associate's degree, Information Technology-Network Specialis
Coon Rapids Sr. 1989 — 1991
Graduated, General
Comcast March 2013 - Present
Comcast Cable February 2002 - Present
Skills
Cash Accounting, Cash Receipts, Account Reconciliation
Education
Chestnut Hill College
Bachelor of Science (B.S.), Accounting
Mann, Urrutia, Nelson, CPAs September 2010 - Present
Roger A. Pott Law Corporation September 2009 - September 2010
Law Office of Everton & Oliff August 2007 - September 2009
O'Reilly Collins November 2005 - July 2007
Comcast Cable September 2003 - November 2005
Skills
Office Administration, Paralegals, Sales Management, Retail Sales, Notary Public, Office Management, Legal Support Services, Legal Assistance, Legal Documents, Legal Writing, Legal Research, Accounts Payable, Accounts Receivable, Account Reconciliation, Bookkeeping, Account Management, Proficient Typing Skills, Data Entry, File Management, QuickBooks, 10 Key, Calendaring, Office Equipment, Multi-line Phone, Electronic Filing, Invoicing, Journal Entries, Document Preparation, Invoice Processing, Financial Statements, Petty Cash, Document Review, Wordperfect, Outlook, Confidentiality, Dictaphone, Auditing
Education
University of Phoenix 2011 — 2013
Master of Science (M.S.), Accounting
Charter Oak State College 2004 — 2007
Bachelor's degree, Criminal Justice/Safety Studies, 3.8
Edison Community College 1999 — 2002
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.7
Edison Community College 1991 — 1992
Associate of Science (A.S.), Paralegal Studies, 3.7
AT&T October 2013 - Present
Time Warner Cable October 2012 - October 2013
Itt Exelis Farah, Afghanistan July 2011 - August 2012
Charter Communications June 2010 - August 2011
Comcast Cable August 2008 - May 2010
2003 Sonic Drive April 2000 - January 2008
Skills
Cabling, Troubleshooting, Software Installation, Switches, Cisco Technologies, Customer Service, Networking, OSP Engineering, TCP/IP, Computer Hardware, Servers, Network Design, LAN-WAN, XP, Security Clearance, Firewalls, Network Engineering, Software Documentation, DHCP, Fiber Optics, Telecommunications, Active Directory, Data Center, Windows 7, Help Desk Support, Integration, Windows Server, Group Policy, Management, Computer Network..., System Administration, Employee Training, Windows, Security+, CCNA, Security, Network Administration, Windows XP, A+ Certified
Education
Chandler/Gilbert Community College
South Mountain High School
Comcast Cable June 2014 - Present
Hydro Power Services, LLC December 2013 - April 2014
Erlanger Medical Center May 2013 - December 2013
Lamppost Group LLC February 2012 - January 2013
Hamilton County 9-1-1 May 2009 - January 2012
CIGNA Healthcare August 2008 - April 2009
Tucson Unified School District 1997 - 1998
Skills
Accounting, Microsoft Excel, Income Tax, Microsoft Word, Accounts Receivable, Tax Preparation, Tax Returns, Human Resources, Customer Service, Finance, PowerPoint, Process Improvement, Team Building
Education
University of Tennessee at Chattanooga 2011 — 2014
Bachelor of Science, Accounting
Chattanooga State Community College 2009 — 2011
Associate of Science (A.S.), Accounting
Comcast Cable 2012 - 2013
SunTrust Bank April 2008 - December 2011
Loan America March 2006 - April 2008
Aames Home Loan April 2004 - June 2006
Wireless Retail, Inc. 2000 - 2003
Education
Rowan University 1991 — 1994
BA, Criminal Justice
Cheyney University of Pennsylvania 1989 — 1991
Williamstown High School
High School
Comcast Business March 2015 - Present
Moor Enterprises, Inc. January 2010 - Present
Comcast Cable March 2013 - March 2015
Advanced Sports Training Institute, LLC November 2011 - January 2015
Comcast Cable September 2012 - March 2013
Bank of America January 1994 - March 1999
Skills
Public Relations, Marketing, Management, Business Development, Training, Press Releases, Advertising, Event Planning, Recruiting, Sales, Nonprofits, Editing, Interviews, Human Resources, Contract Negotiation, Community Outreach, Sports, Video, Community Development, Television, Coaching, Marketing Strategy, Social Media, Public Speaking, Strategic Planning, Social Media Marketing, Event Management, Social Networking, Team Building, Business Strategy, Sports Marketing, Sports Management, Fundraising, Leadership Development, Business Planning, Online Marketing, Customer Service, Management Consulting, Athletics, Team Leadership, Finance
Education
Chabot College 1983 — 1985
Business, Management, Marketing, and Related Support Services
Comcast Cable July 2014 - Present
Comcast November 2011 - Present
City Colleges of Chicago November 2007 - June 2010
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2005 - November 2007
Hewitt Associates March 2004 - July 2005
RCI Consultants September 2002 - March 2004
Marriott International April 2001 - September 2002
Goodwill Industries September 1999 - December 2000
ComEd 1990 - 1995
US Navy January 1985 - January 1989
Skills
Human Resources, People Management, PeopleSoft, Talent Management, Organizational Design, Human Capital Management, Six Sigma, Employee Engagement, Employment Law, Performance Management, HR Strategy, HRIS, Leadership Development, Employee Relations, HR Policies, Compensation, Talent Acquisition, Workforce Planning, Succession Planning, HR Consulting, Labor Relations, Organizational..., Talent Development, Kaizen, Deferred Compensation, Employee Benefits, New Hire Orientations, Interviews, Recruiting
Education
Walden University 2004 — 2013
ABD in I/O Psychology, Industrial Psychology
The University of Chicago Booth School of Business 2010 — 2011
Certificate, Strategic Talent Management and Organizational Design
Quinlan School of Business, Loyola University Chicago 1996 — 2000
MS, Industrial Relations
Chicago State University 1993 — 1995
MS, Criminal Justice
Roosevelt High School
Comcast Cable February 2012 - Present
Cintas April 2014 - September 2014
Skills
Sales Prospecting, New Business Development, Customer Relations, Sales Management, Sales Coaching, Customer Service, New Customer..., Presentation Skills, Account Management, Direct Sales, Market/Advertising, Opportunity..., Social Media Networking, New Market Growth, Relationship Building, Client Relations, Lead Generation, Strategic Planning, Business Analysis, Creative Thinking
Education
University of Richmond 2012 — 2013
Course Work, Information Technology
Chowan University 2007 — 2011
Bachelor of Science (B.S.), Graphic Communication
Godwin
Comcast Cable May 2013 - Present
Comcast Cable October 2011 - April 2013
Best Buy November 2007 - March 2009
US Navy November 1996 - October 2007
Education
Century College 2011 — 2013
AAS, ITT
Sonar Supervisor 2004 — 2004
Acoustic Combined Maintenance 2001 — 2002
Comcast University
Cable Theory and Installation
First Line Leadership Developement
Comcast Corporation August 2015 - Present
Comcast Cable June 2008 - August 2015
Commonwealth of Pennsylvania - Office of General Counsel June 2007 - May 2008
Duane Morris LLP April 2002 - May 2007
Excel Personnel 2000 - 2002
Fox, Rothschild, O'Brien & Frankel, LLP 1999 - 2000
Oracle Corporation 1997 - 1999
Daller, Greenberg & Dietrick 1995 - 1997
Skills
Event Planning, PowerPoint, Customer Service, Outlook, Marketing, Event Management, Social Media, Project Management, Microsoft Office, Microsoft Word, Vendor Management, Recruiting, Time Management, Editing, Interviews, Leadership, Program Management, Microsoft Excel, Administration, Management, Project Planning
Education
The Philadelphia Institute 1994 — 1995
Paralegal Certificate, Litigation Management
Chestnut Hill College 1988 — 1993
BS, Sociology
Comcast Cable April 2015 - Present
Comcast Cable January 2013 - March 2015
Comcast Cable March 2010 - December 2012
tw telecom, inc. August 2009 - March 2010
tw telecom, inc. June 2009 - August 2009
University of Colorado at Boulder August 2008 - May 2009
Silicon Flatirons - Cu Boulder February 2008 - May 2009
Affiliated Computer Services, A Xerox Company December 2005 - June 2007
Skills
OSPF, BGP, VLAN, Troubleshooting, Routers, VoIP, Softswitch, SIP, IP Multimedia Subsystem, Translation, Microsoft Office, Linux, Asterisk, TCP/IP, Cisco Technologies, SS7, Routing Protocols, Intelligent Call Routing, RIP, Telecommunications, Wireless Networking, Switches, Ethernet, WAN, Networking, QoS, MPLS, Testing, IPv6, Network Engineering
Education
University of Colorado at Boulder 2007 — 2009
Masters, Telecommunications
Visvesvaraya Technological University 2001 — 2005
Bachelor of Engineering, Electronics & Communications
Christ College - Bangalore 1999 — 2001
High School, Science
Florida Technical College March 2014 - August 2014
Saks Fifth Avenue September 2013 - March 2014
GNC September 2011 - May 2013
Orlando Magic 2013 - 2013
Nike September 2011 - February 2012
Comcast Cable April 2008 - July 2011
Stokes Honda North May 2007 - April 2008
Skills
Management, Customer Service, Retail, Marketing, Sales, Microsoft Office, Social Networking, Social Media, Social Media Marketing, PowerPoint, Coaching, Event Planning, Leadership, Microsoft Excel, Public Speaking
Education
Full Sail University 2012 — 2013
Master's Degree, Internet Marketing, 3.3
Full Sail University 2011 — 2012
Master's Degree, Business, Management, Marketing, and Related Support Services, 3.5
Charleston Southern University 2008 — 2011
Bachelor's Degree, Business Administration and Management, General, 3.5
Kent State University
Comcast Cable June 2015 - Present
HirePower Inc. September 2014 - April 2015
Keurig Green Mountain, Inc. February 2014 - September 2014
Green Mountain Coffee Roasters (Spherion) December 2012 - February 2014
Compatibles 2004 - December 2012
CJ Banks 2010 - 2012
Bath and Body Works 2010 - 2010
Goodwill Industries August 2008 - September 2009
Skills
Microsoft Excel, Microsoft Word, Social Media, PowerPoint, Outlook, PeopleSoft, Kronos Timekeeping, CRM, POS, Human Resources, Customer Service, Employee Training, Recruiting, Temporary Placement, Employee Relations, New Hire Orientations, FMLA, Interviews, Employee Benefits, Sourcing, Talent Acquisition, Time Management
Education
Champlain College 2012 — 2012
HR Management, Human Resources Management and Services
Community College of Vermont 2010 — 2012
Associate's degree, Business
Colchester High School
J Al Writing and Research March 2011 - Present
DirectSat USA, a UniTek Company August 2010 - March 2013
SOS Personnel March 2011 - December 2011
Independence Blue Cross November 2008 - July 2010
Comcast Cable February 2008 - November 2008
ReminderMedia November 2006 - April 2007
Skills
Wordpress, Blogging, Social Media, Facebook, YouTube, Marketing, WordPress, Tumblr, Pinterest, Social Media Marketing, Online Research, Research, Event Planning, Social Networking, Public Relations, Event Management, Advertising, Copywriting, Online Marketing, Editing, Creative Writing, Newsletters, Press Releases, Marketing Strategy, Media Relations, Publicity, Copy Editing, Email Marketing, New Media, Content Development, Journalism, Strategic Communications, Proofreading, Content Management, Publishing, AP Style, Digital Media, Editorial, Storytelling, SEO, Feature Articles, Speech Writing, Radio, Magazines, Corporate Communications, Online Advertising, Marketing Communications, Video Production, Television, Ghostwriting
Education
Cheyney University of Pennsylvania 2012 — 2015
Bachelor of Science in Business Administration (B.B.A.), Marketing, 3.83/4.00 GPA
Southern University and Agricultural and Mechanical College at Baton Rouge
Mathematics Teacher Education
Delaware State University
History
Charter Communications (Contractor) September 2015 - Present
ITT Technical Institute March 2015 - September 2015
DeVry Education Group June 2013 - January 2015
American InterContinental University April 2012 - June 2013
Comcast Cable December 2007 - April 2012
UPS May 2004 - December 2007
Skills
Customer Service, Admissions, Training, Organizational..., Management, Sales Management, Conflict Management, Work in A Fast Paced..., Time Management, Innonvation, Business Decision Making, Creativity Skills, Coaching and Development, Gap Analysis, Detail Oriented, Team Leadership, Salesforce.com, Contract Negotiation, Event Planning
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (M.B.A.), General Management, GPA: 3.8 (Graduated with Distinction)
Chicago State University 2002 — 2008
Bachelor's of Science, Criminal Justice, GPA: 3.0
KCRH Radio September 2010 - December 2012
KOHL Radio March 2008 - June 2010
Comcast Cable February 2002 - September 2009
Clear Channel Radio January 1994 - August 2008
KCRH Radio January 1992 - December 1993
Skills
Radio Broadcasting, On-air Announcing, NexGen, Adobe Audition, Audacity, Radio, Broadcast, Radio Host, Video Editing, Radio Promotions, Radio Programming, Radio Advertising, Radio Producing, Audio Editing, Voice Over, Radio Production
Education
Chabot College 2010 — 2012
Radio and Television
Ohlone College 2007 — 2010
Fast Track Certificates, Radio On Air Talent and Studio Operations
Chabot College 1991 — 1999
Radio and Television
Modesto High School 1981 — 1985
Diploma, Special Education Student
FTM Leadership Services, Inc. August 2010 - Present
Comcast Cable April 2006 - July 2010
Cablevision December 2005 - April 2006
Adelphia Cable Communications January 2002 - December 2005
AT&T Broadband January 1997 - January 2002
AT&T Broadband January 1995 - January 1997
AT&T Broadband/Continental Cable January 1989 - January 1995
Continental Cable January 1985 - January 1989
Teleprompter/Group W Cable January 1981 - January 1985
US Air Force Reserve January 1981 - January 1984
Skills
Program Facilitation, Team Facilitation, Organizational..., Executive Coaching, Leadership, Workshop Facilitation, Management, Coaching, VOD, Project Planning, Performance Improvement, Organizational..., Executive Development, Training Delivery, Human Resources, Budgets, Project Management, Customer Satisfaction, Management Consulting, Talent Management, Performance Consulting, Team Building, Team Leadership, Learning Management, Change Management, Organizational..., Product Development, Strategy, Leadership Development, Call Center, Marketing, Security, Training, Engineering, Performance Management, Employee Engagement, Wireless, Employee Training, Telephony, Enterprise Software, Succession Planning, Executive Management, Troubleshooting, Call Centers
Education
Chapman University 1993 — 1999
Bachelor of Arts, Social Sciences - (Psychology; Political Science-
Highland Community College 1987 — 1989
Associates of Arts, Business Management
N' The Know With Moe for Social Justice Civic Organization July 2014 - Present
WSBC 1240AM and WCFJ 1470AM Radio Talk Show Host ~ N' The Know With Moe May 2014 - Present
The Whitehouse Project October 2011 - Present
National Action Network April 2010 - Present
Comcast Cable January 2010 - Present
Probation Challenge 2010 - Present
East Hazel Crest, IL ~Elected Official Village Trustee April 2009 - Present
Probation Challenge January 2009 - Present
N' The Know With Moe Internet Television and Radio January 2007 - Present
PCC Network/WCFJ 1470AM October 2003 - Present
Skills
Public Speaking, Leadership, Networking, Television, Radio, Media Relations, Fundraising, Politics, Social Media, Interviews, Public Relations, Editing, Strategic Planning, Broadcast, Advertising, Community Outreach, Event Planning, Nonprofits
Education
Governors State University 2002 — 2007
Education, ESL English as a Second Language
Chicago State University 1968 — 1974
B.S. in Education, State Certified in Education/ESL Approval
M3 Pictures Studios May 2005 - Present
University of Oregon January 2012 - April 2012
McMinnville Immediate Healthcare June 2009 - August 2011
Enterprise Rent-A-Car October 2007 - October 2009
Movietime Video October 2001 - May 2008
Comcast Cable January 2001 - May 2005
Coming Attractions Theatres, Inc. January 2000 - September 2001
Skills
Video Editing, Cinematography, Creative Writing, Videography, Short Films, Music Videos, Documentaries, Film Production, Video Production, Shooting, Camera Operation, Screenwriting, Post Production, Film Editing, DVD authoring, Media Production, HD, Documentary, Commercials, Film, Pre-production, Web Video, Television Production, Feature Films, Non-linear Editing, Digital Video, Avid Media Composer, Avid, DVD, Storytelling, Promos, Color Correction, Television, Production, Editing, Broadcast, Lighting, Voice Over, Photography, Audio Editing, Audio, Multimedia, Visual Effects, Motion Graphics, Sound Editing, Video Direction, Image Editing, Event Filming, Theatre, Video
Education
University of Oregon 2011 — 2014
Bachelor, Cinema Studies & Theatre Arts & Creative Writing, Cum Laude
Chemeketa Community College 2001 — 2004
Associate, General Education
McMinnville High School 1997 — 2001
Diploma, General Education
EOS-CCA April 2012 - Present
Comcast Cable 2008 - 2012
MED3000 January 2007 - January 2008
NCO Financial Systems April 2000 - January 2007
Skills
Customer Service, Management, Outlook, Invoicing, Leadership, Call Centers, PowerPoint
Education
Chicago State University 2001 — 2005
English Professional and Technical Writing Speech Communications; Radio and TV Journalism
Rich East High School 1995 — 1999
High School, General Studies
Comcast Cable March 2014 - Present
Wells Fargo November 2012 - March 2014
Enjoy the Spice, Inc., October 2011 - January 2013
Kladek, Inc., March 1997 - June 2011
Skills
17 years of business..., Inspirational manager..., Articulate..., Exceptional customer..., Meticulous organizer,..., Management, Sales, Customer Service, Customer Retention, CRM, Customer Satisfaction, Customer Experience, Hiring, Training, Team Leadership, Mentoring, Leadership
Education
Century College
Comcast Cable February 2015 - Present
Dillards March 2014 - May 2014
North Charleston's Cultural Arts Department January 2014 - May 2014
Hospitality High School of Washington DC-A College Preparatory School June 2013 - August 2013
Charleston Southern University August 2012 - May 2013
Camp Breathe Happy May 2012 - August 2012
Office of Computer and Chief Technology June 2010 - August 2010
Forever 21 May 2010 - August 2010
Metro TeenAIDS June 2009 - August 2009
Six Flags March 2007 - June 2008
Skills
Microsoft Excel, Research, Customer Service, Time Management, PowerPoint, Photoshop, Microsoft Word, Microsoft Office, Windows, Training, Blogging, Leadership
Education
Charleston Southern University 2009 — 2014
Bachelor of Arts (B.A.), Communication, General
Vermont Energy Investment Corporation April 2015 - Present
Planned Parenthood of Northern New England December 2010 - March 2015
Comcast Cable December 2000 - June 2010
Women's Small Business Program August 1998 - July 1999
Skills
Customer Service, Telephone Skills, Direct Sales, Leadership, Customer Retention, Data Entry, Team Building, Youth Mentoring, Peer Mentoring, Proficient Typing Skills, Event Planning, Community Outreach, Public Speaking, Call Centers, Training, Time Management, Research, Fundraising, Nonprofits, Management
Education
Johnson State College 1996 — 1998
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies, Cum Laude
Champlain College 1993 — 1995
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies, Dean's List
KBA North America, Inc. April 2007 - Present
Comcast Cable August 2006 - December 2006
Adelphia Communications June 2004 - July 2006
Adelphia Communications September 2000 - June 2004
TMG Corporation August 1999 - June 2000
Norrell Services March 1998 - August 1999
Franklin County Cheese Corp. January 1998 - March 1998
Waterbury Holdings of Vermont, Inc. June 1992 - December 1997
Skills
Benefits Administration, Coaching, Performance Management, Team Building, Employment Law, Applicant Tracking..., Conflict Resolution, Employee Relations, Employee Benefits, Temporary Placement, Leadership, Negotiation, Onboarding, Employee Engagement, Talent Acquisition, Organizational..., Recruiting, Customer Service, Workers Compensation, Sourcing, Talent Management, Call Center, Payroll, New Hire Orientations, Human Resources, HRIS, HR Policies, Leadership Development, Salary, Union Avoidance, Affirmative Action, SPHR, Personnel Management, EEO, Job Descriptions, Employee Handbooks, Compensation & Benefit, Workforce Planning, Labor Relations, Succession Planning, Exit Interviews, Training, Strategic HR, Performance Appraisal, FMLA, Deferred Compensation, Job Analysis, EEOC, Grievances
Education
DeVry University 2011 — 2014
Bachelor's degree, Technical Management - Human Resources, 4.0
Huma Resources Certification Institute (HRCI) 2003 — 2016
PHR-Certification
Champlain College
Associate's degree
DuPont August 2015 - Present
Comcast Cable September 2012 - August 2015
Ceridian October 2010 - September 2012
Ceridian Corporation December 2005 - October 2010
Ceridian Corporation July 1999 - December 2005
InterLink Strategies Inc October 1992 - July 1994
Skills
Strategic Leadership, Organizational..., Productivity Improvement, Change Management, Mentoring, Coaching, Process Improvement, Strategic Planning, Workforce Management, Team Building, Employee Relations, Benefits Administration, Leadership, Business Process..., Management, Call Centers, Start-ups, Human Resources, Training
Education
Chestnut Hill College 1994 — 1999
MS, Counseling Psychology
Penn State University 1988 — 1992
BS, Business Administration
UPS January 2012 - Present
Comcast Cable December 2009 - January 2012
Yellowpages.com April 2008 - December 2008
Philadelphia Inquirer January 2003 - January 2008
G&G Financial 1999 - 2003
Skills
Account Management, Salesforce.com, Direct Sales, B2B, Customer Retention
Education
Chestnut Hill College
BS, Marketing
Comcast Cable March 2015 - Present
Comcast April 2013 - July 2015
Comcast Cable March 2010 - April 2013
Comcast March 2010 - March 2011
Aetna 2008 - 2010
ActionLink 2006 - 2010
Select Staffing 2007 - 2008
Aetna 2006 - 2007
Skills
Sales Process, Leadership, Team Building, New Business Development, Management, Outside Sales, Customer Retention, Cold Calling, Salesforce.com, Account Management, Customer Satisfaction, Building Relationships, Sales, Direct Sales, Sales Presentations, Call Center, Customer Service, B2B, Sales Operations, Recruiting
Education
Charter Oak State College 2006 — 2008
BA, Business Administration/Management
Fresno City College 1998 — 2006
AA, General Education
Comcast Cable July 2015 - Present
Comcast Cable December 2014 - July 2015
Randstad USA on assignment at Delta Dental Insurance Company April 2014 - September 2014
Alorica (formerly Ryla) November 2010 - April 2014
Folks Southern Kitchen October 2010 - October 2010
Steak 'n Shake August 2010 - September 2010
ActecSystems, Inc., a Sertec Company September 2008 - July 2010
Convergent Resources, Inc. DBA ER Solutions July 2004 - October 2007
Georgia Department of Human Resources February 2004 - May 2004
Interstate Hotels & Resorts December 2001 - September 2003
Skills
Untapped Art Talent, Customer Service, Training, Call Centers, Customer Satisfaction, Analysis, Problem Solving, Research, Communication, Teamwork, Telecommunications, Multitasking Ability, Detail Orientation, Determination, Active Listening Skills, Analytical Skills, Adaptability, Willingness to Learn, Research Skills, Technical Support, Troubleshooting, Customer Retention, Creative Writing, Account Management, Customer Relations, Negotiation, Customer Support, Documentation, Written Communication, Telephone Skills, Verbal De-escalation, Customer Experience, Avaya Technologies, VoIP, Social Media, Social Networking, Windows, Microsoft Word, Outlook, PowerPoint, Lync, Microsoft Excel, Type 35 wpm, CRM, Windows 7, Teaching
Education
Georgia Piedmont Technical College (formerly Dekalb Technical College) 2006 — 2008
Associate of Applied Science, Clinical Laboratory Technology, GPA: 3.31
Chattahoochee Technical College 2005 — 2006
(not seeking degree), General Education: Chemistry, Anatomy and Physiology, GPA in Chemistry, Anatomy and Physiology: 4.0
Georgia State University 1994 — 2000
Goal: Complete BA in Anthropology and obtain training in Forensic Art, Sculpture and Reconstruction, Anthropology and Fine Arts Major, GPA: 3.35
Georgia State University 1985 — 1986
(Degree In Progress), Core Curriculum for Biology (Pre-Med)/Undeclared Major, GPA: 3.13
Sprayberry High School 1978 — 1982
High School Diploma, College Preparatory, GPA: 3.89
Huntsville Utilities September 2013 - Present
US Army July 2006 - Present
Yulista Management Services July 2011 - August 2013
Comcast Cable August 2009 - July 2011
Redstone Federal Credit Union June 2008 - April 2009
Skills
Microsoft Office, Integration, Security Clearance, Information Assurance, DoD, Military, Troubleshooting, Army, Military Experience, Security, Security+, Military Operations, Active Directory, Network Administration, Computer Hardware, Windows 7, Software Installation, Process Improvement, Routers, Software Documentation, Networking, Government, Technical Support, Servers
Education
University of Alabama in Huntsville 2015 — 2017
Bachelor of Science (B.S.), Information Technology
Chattahoochee Technical College 2010 — 2011
Associate's degree, Management Information Systems, Networking
University of Alabama in Huntsville 2001 — 2006
St Joseph Hospital September 2015 - Present
Texas A&M University Department of Multicultural Services June 2014 - Present
Purdue University Calumet Office of Career Services August 2013 - May 2014
Comcast Cable March 2011 - February 2013
University of Missouri - Christopher S Bond Life Sciences Center April 2008 - July 2010
University of Missouri - Rusk Rehabilitiona Hospital November 2007 - April 2008
University of Illinois Extension Cook County January 2006 - October 2007
Olive-Harvey College January 2000 - January 2003
AT&T Broadband October 2000 - December 2001
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Access, Human Resources, Accounts Receivable, Event Planning, Budgets, Accounts Payable, Account Reconciliation, Accounting, Customer Service, Invoicing, Time Management, Training, Community Outreach, Interviews, Leadership, Program Management, Microsoft Word, Social Media, Staff Development, Nonprofits, Public Speaking, Leadership Development
Education
Chicago State University 1995 — 1996
Southern Illinois University, Edwardsville 1993 — 1994
Chicago State University 1992 — 1993
Pre Engineering
Comcast Business January 2015 - Present
Comcast Cable May 2012 - January 2015
Associated Bank June 2009 - May 2011
Skills
Customer Service, Management, Strategic Planning, Marketing Strategy, Account Management, Marketing, Microsoft Excel, Public Speaking, Sales, Project Management, Leadership, Social Media, Microsoft Office, Telecommunications, Problem Solving, Call Centers, Team Leadership, Customer Satisfaction, Sales Management, Training, Customer Retention
Education
DeVry University 2012 — 2014
Bachelor of Science Technical Management, Human Resources Management/Personnel Administration, General
Chicago State University 2000 — 2003
Sciences
Comcast Cable June 2009 - Present
New England Motor Freight June 2008 - December 2008
Media Solutions International September 2007 - October 2007
Vermont Frost Heaves July 2007 - October 2007
Champlain College June 2003 - August 2004
Skills
Marketing, Graphic Design, Customer Service, Sales, Social Networking, Photography, Illustrator, InDesign, Microsoft Office, Customer Support, Advertising, Adobe Creative Suite, Digital Photography, Drawing, Film Editing, ACSR/CSG Billing..., Cable Internet Support, Cable / VOIP Phone..., Cable TV Support
Education
Champlain College 2005 — 2009
Bachelors, Marketing, 3.24
Champlain College 2005 — 2008
Bachelors, Graphic Design, 3.24
MotionDSP September 2014 - Present
tw telecom June 2013 - September 2014
Comcast Cable June 2012 - June 2013
Skills
Vendor Management, Salesforce.com, Outlook, PowerPoint, Microsoft Excel, Email Marketing, SEM, New Business Development, Account Management, Sales, Marketing, Online Advertising, Management, Sales Process, Customer Retention, Marketing Strategy, Selling, Product Marketing, Security, Managed Services, SaaS, Cloud Computing
Education
San Francisco State University 2001 — 2005
Bachelors, Business and Marketing
City College of San Francisco 2001 — 2002
Fire Science, English, Econnomics, Psychology.
Comcast Cable MemberPhi Beta Sigma Fraternity IncApril 2002 - Present
AYSO Region 124 2014 - 2015
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Inventory Management, Inventory Control, Problem Solving, Project Management, Customer Service, Team Building, Time Management, Team Leadership, Outlook, Budgets
Education
Christian Brothers University 2001 — 2005
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Christian Brothers University 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Staples Advantage April 2014 - Present
Comcast Cable December 2011 - 2013
Credit Resolutions USA July 2008 - August 2011
UPS February 2008 - May 2009
American Mortgage Express Corporation May 2002 - July 2008
Skills
Leadership, Management, Sales, Quota Achievement, Sales Management, Sales Operations, Salesforce.com, Direct Sales, Marketing, Marketing Strategy, New Business Development, Exceeding Quotas, Manage Client..., Referral Development, Referral Networking, Mortgage Lending, Mortgage Banking, Salesforce Training, Sales Rep Training, Sales Leadership..., Originations, Outside Sales, Thinking Outside The Box, Solution Selling, Cross Selling, Professional Phone..., Account Management, Closing Abilities, Contract Negotiation, Contract Pricing, Building Relationships, Relationship Management, Customer Service, Customer Satisfaction, Customer Retention, Team Leadership, Team Building, Team Management, Pricing Strategy, Service Management, Business Development, Networking, Negotiation, Sales Process, Cold Calling, Customer Experience, Call Centers, Sales Presentations, Selling, B2B
Education
University of Pennsylvania - The Wharton School 1996 — 2001
Choate Rosemary Hall 1995 — 1996
Algonquin Regional High School 1991 — 1995
Adecco Group January 2013 - Present
Zen Networking Solutions January 2003 - January 2013
TEKsystems November 2012 - December 2012
Comcast Cable May 2012 - June 2012
US Xpress May 2012 - May 2012
Multiplan June 2007 - February 2012
SRC Networking January 2004 - January 2005
Foxfiretech.com January 2003 - January 2004
ISN June 2000 - January 2003
Stonefort Technologies/Freeliant January 2000 - June 2000
Skills
MCSE, CNA, A+ Certified, Citrix Certified..., VMware, Active Directory, Disaster Recovery, DNS, Network Administration, Servers, Troubleshooting, DHCP, System Administration, Group Policy, Data Center, Switches, Routers, Technical Support, Networking, Windows Server, Network Engineering, Help Desk Support, SCCM, IIS, Antivirus, Operating Systems, Software Installation, Hardware, Virtualization, Windows, SharePoint, Project Management, VMware ESX, Citrix Metaframe, XP, Microsoft Technologies, Windows 7, Cisco Technologies, IT Service Management, Computer Hardware, Sonicwall, IT Operations, vSphere, Terminal Services, Remote Desktop, Citrix, Application..., Virtual Desktop, Virtual Desktop..., Laptops
Education
Chattanooga State Community College 1997 — 1999
Computer and Information Sciences and Support Services, 3.0
Hixson High School
Performance Team December 2012 - Present
Comcast Cable April 2010 - April 2012
Schenker Logistics 2007 - 2009
Moody's Corporation August 2002 - November 2007
Moody's Corporation 1999 - 2001
Moody's Corporation 1997 - 1999
Lowitt Alarms & Security 1990 - 1994
Skills
Forecasting, Telecommunications, Financial Analysis, Accounting, Budget, Time Management, Microsoft Excel, Process Improvement, Income Statement, Team Building, Essbase, SAP, PeopleSoft Financial, PeopleSoft, PowerPoint, Access, Revenue Analysis, Revenue Recognition, Team Leadership, Presentations, Expenditure Control, Hyperion Planning, Oracle Applications, Budgets, Leadership, Management, Variance Analysis, Operations Management, P, Training
Education
Charleston Southern University 2013 — 2015
Master's degree, Accounting and Finance
Pace University 1984 — 1998
Bachelor of Arts (BA), Accounting
Comcast Cable March 2015 - Present
Comcast Cable March 2013 - March 2015
Comcast August 2010 - March 2013
Comcast February 2007 - August 2010
Skills
Telecommunications, Vendor Management, Call Center, Program Management, VoIP, Integration, Project Management, Leadership, Cross-functional Team..., Broadband, Process Improvement, Product Management, Customer Experience, Wireless, Business Analysis, Sales Process, Team Leadership, Call Centers, Business Intelligence, SaaS, Cloud Computing, Competitive Analysis, Account Management, Business Process..., CRM, Enterprise Software, Troubleshooting, Strategic Partnerships, Outsourcing, DOCSIS, Salesforce.com, Customer Satisfaction, Telephony, Visio, Management, Strategy, Mobile Devices, Analytics, SDLC, Customer Retention, Business Process, System Deployment, IP, IT Strategy, Cable Television, Agile Project Management, IVR, VOD, Professional Services, IPTV
Education
Chestnut Hill College
American Honda Motor Company, Inc. January 2010 - Present
Comcast Cable March 2009 - December 2009
HSBC Card Services 2007 - 2008
Skills
Customer Service, Selling, Microsoft Office, Account Management, Sales, Insurance, Credit, Microsoft Excel, Recruiting, Human Resources, Invoicing, Customer Satisfaction, Accounting, Loans, Training, Analysis, Time Management, Customer Retention
Education
Christ University, Bangalore 2001 — 2005
BHM, Hospitality
First Transit (Transit Management)/ First Vehicle Services November 2010 - Present
First Transit September 2009 - November 2010
CB Richard Ellis July 2008 - September 2009
ADP Resource 2007 - 2008
KB Home 2006 - 2007
Comcast Cable 2000 - 2006
Skills
Recruiting, Employee Relations, Human Resources, Training, Payroll, Leadership, Strategic Planning, Account Management, Customer Service, Event Planning, Benefits Administration, Labor Relations, Management, Employee Benefits, Coaching, Team Building, Time Management, Personnel Management, Performance Management, Organizational..., Onboarding, Employee Training, HR Policies, Conflict Resolution, New Hire Orientations, FMLA, ADP Payroll, Talent Acquisition, Succession Planning, Workforce Planning, Applicant Tracking..., HRIS, Hiring, Talent Management, Employment Law, Interviews, Leadership Development, Temporary Placement, Organizational..., Policy
Education
University of Pittsburgh - GSPIA
Master's degree, Public Policy and Management
Christopher Newport University
Bachelor of Science (B.S.), Business Administration and Management, General
University of Pittsburgh
Bachelor of Arts (B.A.), Spanish/ Sociology
Best Buy October 2013 - Present
Best Buy October 2013 - Present
Comcast Cable February 2013 - Present
Undisclosed January 2013 - February 2013
Napoleon Co. In Business Since 1903 2012 - January 2013
Unemployed Seeking Sales Position May 2012 - May 2012
ADT Security Services March 2011 - February 2012
Unified Grocers March 2012 - 2012
2008 to 2009Noah's Bagel's August 2007 - December 2008
2006 to 2008 August 2006 - December 2008
Skills
Merchandising, Sales, Bakery, Grocery, Sales Management, Key Account Development, Food Service, Key Account Management, Team Building, Product Development, Retail, Logistics, Income Statement, Operations Management, Account Management, Management, Direct Sales, Customer Service, Training, Sales Operations, Marketing, Employee Training, Hiring, Purchasing, P, Catering
Education
Chaffey College 1977 — 1979
High School, General
Upland High School 1973 — 1977
Graduated, General, 12th Grade
Support.com 2015 - Present
Convergys January 2013 - March 2015
CDS Global October 2012 - January 2013
Comcast Cable August 2004 - December 2009
Skills
Call Center, Process Improvement, BPO, Workforce Management, Vendor Management, Technical Support, Contact Centers, Troubleshooting, Outsourcing, Business Analysis, Software Documentation, Customer Service, Team Leadership, Customer Experience, CRM, Telecommunications, Customer Retention, Team Management, Project Management, Account Management, Visio
Education
Champlain College
Computer Forensics
Hartford Mutual Funds January 2013 - Present
Comcast Cable October 2010 - January 2013
CRM Manager March 2009 - October 2010
NPower Pennsylvania January 2008 - March 2009
Interbay Funding, LLC 2007 - 2007
Gartmore Global Investments 2005 - 2007
AlliedBarton Security Services January 2003 - October 2005
Skills
Certified..., Certified..., Salesforce.com, SQL, Salesforce.com..., RDBMS, CRM, Certified..., PL/SQL, Data Architecture, Project Management, Data Migration
Education
Chestnut Hill College 1998 — 2002
BS, Computer Science
Comcast Cable 2015 - 2015
Comcast Cable April 2010 - December 2014
InGrid Home Security January 2007 - April 2009
Comcast Cable October 2005 - January 2007
Comcast Cable January 2005 - October 2005
Comcast October 2001 - January 2005
PricewaterhouseCoopers June 1999 - October 2001
US Steel 1997 - 1999
Skills
Vendor Management, Process Improvement, Project Management, Program Management, Cross-functional Team..., Product Management, SDLC, Business Analysis, Call Center, Integration, Telecommunications, Business Process..., Change Management, Team Leadership, Sales, Call Centers, Team Building, Product Marketing, Training, Cloud Computing, Strategy, Leadership, Marketing, Business Intelligence, Management, CRM, Strategic Planning, Agile Methodologies, Enterprise Software, Business Process, Analysis, Security, Contract Negotiation, Start-ups, Marketing Strategy, Budgets, Customer Retention, Competitive Analysis, Business Development, SaaS
Education
Chatham University 1996 — 1999
Bachelors
Comcast Cable April 2006 - Present
Freelance Sign Language Interpreter September 1999 - December 2010
Skills
Call Centers, Customer Service, Customer Retention, Team Leadership, Management, Coaching, Team Building, Customer Satisfaction, Sales, Teamwork, Leadership, Telecommunications, Account Management, Troubleshooting, Microsoft Office, Process Improvement, Recruiting, Microsoft Word, Team Management, Microsoft Excel, Editing, English, Technical Support, PowerPoint
Education
St Paul College 1996 — 1999
Associate of Arts and Sciences (AAS), Sign Language Interpretation and Translation
Century College 1991 — 1995
Associate of Arts (AA), General Studies
Metropolitan State University
Bachelor of Business Administration (B.S.)
Comcast Cable March 2015 - Present
Comcast Cable May 2011 - March 2015
Comcast 2006 - May 2011
Comcast Cable 2005 - June 2006
Comcast Cable January 2001 - June 2006
Skills
Quality Assurance, Telecommunications, Troubleshooting, VoIP, Testing, SDLC, IP, Databases, Technical Support, Cloud Computing, Software Development, Process Improvement, Integration, Management, Project Management, Vendor Management, Software Documentation
Education
Strayer University-Pennsylvania 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Chaffey College 1994 — 1996
General Studies
Comcast Cable 2004 - Present
Village Networks 2000 - 2004
AT&T Labs 1985 - 2000
Skills
DOCSIS, Ethernet, MPLS, IP, QoS, Switches, Routers, OSPF, Network Design, TCP/IP, Network Administration, Routing, IPv6, Network Engineering, BGP, SNMP, Network Architecture
Education
Chung Yuan Christian University 1978 — 1981
computer science
DLK Investments, LLC June 2013 - Present
Comcast Cable April 2010 - Present
Self Employed January 2008 - October 2010
Skills
Team Building, Talent Acquisition, Virtualization, Customer Service, Team Leadership, Onboarding, Management, Software Documentation, Direct Sales, Cold Calling, Troubleshooting, Project Management, Vendor Management, Human Resources, Selling, Sales, Process Improvement, Recruiting, Databases, Account Management, Sourcing, New Business Development, Performance Management, Customer Satisfaction, Salesforce.com, Leadership, Sales Management, Telephony, VoIP, Security, Call Centers, Cross-functional Team...
Education
Century College 2003 — 2004
N/A, English/Speech
Century College 2003 — 2004
Bachelor of Business Administration (B.B.A.), N/A
Comcast Cable June 2009 - Present
Comcast Cable July 1989 - May 2009
Education
City College of San Francisco
Comcast Cable November 2012 - December 2013
Hewlett-Packard October 2008 - November 2012
Hewlett-Packard September 2007 - October 2008
Hewlett-Packard September 2006 - September 2007
Hewlett-Packard August 2003 - September 2006
Procter & Gamble April 2001 - August 2003
Skills
HP-UX, ITIL, IT Service Management, Managed Services, IT Operations, Servers, Incident Management, IT Management, Unix, Cloud Computing, Storage, HP, IT Outsourcing, Vendor Management, IT Strategy, Technical Support, Sla, Security, Hardware, Management, High Availability, Business Continuity, Project Portfolio..., Solution Architecture, AIX, Service Management, Integration, Information Technology, Process Improvement, Virtualization, Enterprise Architecture, Project Management, Service Delivery, Data Center, Disaster Recovery, IT Delivery Management, Server Administration, Server Architecture, Linux System..., Red Hat Linux, Operating Systems, Bash
Education
University of Cincinnati 1998 — 2001
Bachelor of Science (B.S.), Information Engineering Technology
Cincinnati State Technical and Community College 1996 — 1998
Associate of Science (A.S.), Electrical Engineering Technology
Comcast Cable March 2012 - Present
Family Support Services September 2007 - August 2010
Family Support Services April 2006 - August 2007
Skills
Social Services, Grant Writing, Program Development, Nonprofits, Child Welfare, Volunteer Management, Post Traumatic Stress, Case Managment, Public Speaking, Fundraising, Interventions, Community Outreach
Education
LaSalle University 2010 — 2014
MA, Clinical Counseling, Industrial/Organizational Psychology
University of Phoenix 2004 — 2007
MAOM, Organizational Management
Cheyney University of Pennsylvania 1999 — 2002
BA, Social Science/Psychology
Comcast Cable January 2008 - Present
Comcast September 1997 - December 2007
Education
Chemeketa Community College 2008 — 2009
CCNP
Comcast Cable April 2012 - Present
Comcast August 2001 - March 2012
AT&T Broadband September 2000 - August 2001
MediaOne May 1997 - September 2000
Skills
HFC, DOCSIS, Broadband, DWDM, Fiber, Team Leadership, Technical Writing, Network Engineering
Education
Chabot College 1983 — 1985
Electrical and Electronics Engineering
Merritt College 1975 — 1978
Associate of Arts (A.A.), General Studies
Comcast Cable November 1998 - October 2008
Education
Chestnut Hill College 1999 — 2002
B.S, Accounting
Geez! Ink 2013 - Present
Sacramento Dream Center 2010 - Present
Women In Cable Telecommunications - Northern California Chapter 2012 - 2013
Comcast Cable September 2005 - November 2012
AT&T Broadband 2003 - 2005
AT&T Broadband 2002 - 2003
TCI / AT&T Broadband 2000 - 2002
TCI 1998 - 2000
Skills
Telecommunications, Call Center, Customer Retention, Customer Experience, Sales Management, Leadership Development, Incentive Programs, Coaching, Corporate Events, Program Development, Team Building, New Business Development, Strategy, Sales, Event Planning, Cross-functional Team..., Employee Engagement, Call Centers, Program Management, Recruiting, Team Leadership, Management, VoIP, Leadership, Vendor Management, Performance Management, Training, Direct Sales, B2B, Customer Service, Customer Satisfaction, Strategic Partnerships, Public Speaking, Employee Training, Sales Process, Marketing Strategy, Process Improvement, Marketing, Change Management, Strategic Planning, Start-ups, Business Development, Budgets, Operations Management, Social Networking, Cold Calling, Employee Relations, CRM, Project Management, Marketing Communications
Education
Chabot College
Mt Eden
Comcast Cable January 2012 - Present
Comcast Cable March 2009 - December 2011
Skills
Internal Audit, Internal Controls, Forecasting, Financial Reporting, Variance Analysis, Accounting, Process Improvement, Managerial Finance, PeopleSoft, Financial Audits, Essbase, Financial Modeling, Business Process..., Business Analysis, Financial Statements, Revenue Recognition, General Ledger, Auditing, Financial Accounting
Education
Christian Brothers University
Master of Business Administration (MBA), Management
Tuskegee University
Bachelor of Science (BS), Accounting
PNC 2012 - Present
BYN/Mellon December 2013 - May 2014
PNC Bank February 2012 - May 2013
Comcast Cable October 2009 - March 2011
Skills
Sales, Strategic Planning, Public Speaking, Research, Training, Coaching, Community Outreach, Recruiting, Program Management, Customer Service, Teaching, Team Leadership, Leadership, Team Building, Portfolio Management, Leadership Development, Employee Relations, Commercial Banking, Credit, Process Improvement, Access, Banking, Grant Writing, Call Center, Staff Development
Education
University of Phoenix- Pittsburgh Campus 2001 — 2003
Master of Arts, Organizational Management
Cheyney University of Pennsylvania 1973 — 1977
BA, Communications
Comcast Cable October 1991 - Present
Education
College of the Canyons 1997 — 1999
Certificate, Computer Electronics, A
Chattahoochee Technical College
Chattahoochee Technical College
Bank of America April 2010 - Present
Comcast Cable June 2008 - April 2010
Skills
Call Center, Telecommunications, Broadband, Telephony, VoIP, Troubleshooting, Customer Retention, Customer Satisfaction, Cabling, Technical Support, Avaya, Provisioning, Customer Experience, T1, IP, Workforce Management, Wireless, Computer Network..., BMC Remedy, Customer Service
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master of Business Administration (M.B.A.), Project Management, 3.2
Chicago State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 2.8
ExxonMobil March 2014 - Present
Charter School Services, LLC September 2013 - March 2014
Comcast Cable May 2012 - August 2013
Rite Aid September 2009 - August 2011
Skills
GMP, Cleaning Validation, SOP, Validation, Calibration, Microsoft Office, Word, Customer Relations, English, Filtration, HPLC, TOC, NMR, Nanofabrication..., Wet Chemistry, Gas Chromatography, UV, Change Control, UV/Vis, Software Documentation, Process Simulation, Regulatory Affairs, Customer Service, Sop, GLP, Microsoft Word, Quality Assurance, Quality Control, Technical Writing, Microsoft Excel, PowerPoint, Public Speaking, Training
Education
Stevens Institute of Technology 2011 — 2012
Persuing Masters, Chemistry
Cheyney University of Pennsylvania 2005 — 2009
Bachelor's degree, Chemistry
Performance Communication Technologies February 2015 - Present
Hi Def Solutions February 2006 - January 2015
Comcast Cable 2012 - 2013
Universal Wireless Solutions March 1995 - November 2004
Digicom Wireless, Inc. April 1992 - October 1994
Skills
Telecommunications, New Business Development, Sales Management, Customer Service, Marketing Strategy, Strategic Planning, Project Management, Business Strategy, Team Building, VoIP, Negotiation, Sales, Leadership, Marketing Communications, B2B, Account Management, Product Management, Selling, Business Development, Team Leadership, Management, Outside Sales, HDTV, Internet, HD Video, Solution Selling, Direct Sales, Wireless, marketing, Eagle Scout, Sales Process, Salesforce.com, SaaS, Mobile Devices, Customer Satisfaction, Marketing, Customer Retention, Unified Communications, Telephony, Start-ups, Sales Operations, Lead Generation, Cloud Computing, Call Centers, Broadband, Ethernet, CRM, MPLS, WAN, Channel Partners
Education
Clintondale High School 1979 1980 — 1982
Electronic Engineering Technology, Industrial Electronics Technology/Technician
Cerritos College 1984 — 1986
Marketing/Business Management, Marketing
National Institute of Technology 1979 — 1981
Electronic Engineering Technology, Electronics
FedEx September 2014 - Present
Mississippi Department of Human Services November 2013 - September 2014
Desoto County Department of Human Services April 2013 - November 2013
Midas International May 2007 - April 2013
Comcast Cable August 2004 - April 2007
Skills
Customer Service, Accurate Data Entry, Microsoft Office, Administrative Functions, 10 key, Clerical Skills, Customer Retention, PowerPoint, 10 Key, Administrative..., Retail, Inventory Management, Direct Sales, Microsoft Excel, Computer Hardware, Software Documentation, Troubleshooting, Technical Support, Customer Satisfaction, Call Centers, Sales Operations, Data Entry, Negotiation, Outlook, Profit, Sales, Microsoft Word, Telephone Skills, Invoicing, Management, Access, Team Leadership, Customer Support, Team Building, Help Desk Support, Process Improvement, Budgets, Leadership, Coaching, Operations Management, Performance Management, Program Management, Project Management, Vendor Management
Education
Chicago State University 1992 — 1994
Business Administration and Management, General
Comcast Cable March 2014 - Present
Comcast Cable April 2013 - March 2014
Comcast Cable February 2011 - April 2013
Comcast Cable December 2008 - February 2011
Fed Ex Freight January 2010 - January 2011
Comcast Cable April 2006 - December 2008
Southern Boy Entertainment August 2002 - March 2006
Computer Generated Solutions January 2003 - January 2004
Sevice Zone August 2000 - December 2002
Skills
Entrepreneurship, Telecommunications, Networking, Troubleshooting, Testing, Technical Support, TCP/IP, Databases, Sales Operations, Time Management, Hardware, DNS, Team Leadership, Customer Service, Team Building, Customer Satisfaction, Call Centers, VoIP
Education
Chattahoochee Technical College 2012 — 2014
CISCO Network Specialist Certificate, CIS, 3.9
Chattahoochee Technical College 2012 — 2014
Associate's Degree, CIS Networking Specialist degree, 3.9
Mississippi State University 1999 — 2001
Business Information Systems/Finance
UCSF Benioff Children's Hospital Oakland May 2014 - Present
Children's Hospital Oakland Research Institute (UCSF Benioff Children's Hospital Oakland) May 2013 - Present
Comcast Cable May 2006 - October 2012
Owens Corning 1998 - 2006
Poplar ReCare February 1995 - July 1998
Skills
Employee Relations, Succession Planning, Talent Management, Onboarding, Performance Management, Workforce Planning, Employee Engagement, Labor Relations, HRIS, College Recruiting, Deferred Compensation, FMLA, Benefits Administration, Talent Acquisition, Human Resources, Applicant Tracking..., Leadership, Training, Workers Compensation, Coaching, New Hire Orientations, Organizational..., Employee Benefits, HR Policies, Employee Training, Personnel Management, Leadership Development, Interviews, Organizational..., Organizational Design, HR Consulting, Recruiting, PeopleSoft, Compensation & Benefit, Hiring, Employment Law, Employer Branding, Temporary Placement, Conflict Resolution, HR Transformation, Career Development, Strategic HR, Executive Coaching, Technical Recruiting, Job Descriptions, Union Avoidance, Industrial Relations, Payroll, ADP Payroll, Internet Recruiting
Education
Chapman University 2002 — 2007
Bachelor of Arts, Organizational Leadership
Magnolia Design Center October 2014 - Present
Sprint June 2014 - Present
Comcast Cable March 2009 - June 2013
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Training, Retail, Coaching, Interviews, Team Leadership, Teamwork, Time Management, Social Networking, Inventory Management, Marketing, Event Management, Marketing Strategy, Sales
Education
DeVry University 2014 — 2017
Bachelor's degree, Business/Corporate Communications
Century College 2002 — 2004
Business Administration and Management, General
n/a May 2013 - Present
Comcast Cable August 2011 - May 2013
Verizon Wireless August 2009 - August 2011
Duke Energy Corporation August 2007 - August 2009
Skills
Long Distance, Broadband, Customer Retention, Direct Sales, Sales Operations, Call Center, Telecommunications, Cold Calling, Telephony, Customer Satisfaction, Sales Management, Sales Process, Technical Support, Sales, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint
Education
University of Phoenix 2012 — 2013
Business Administration and Management, General
Chattahoochee Technical College 2008 — 2011
Business Administration and Management, General
Level10 February 2009 - Present
Field Solutions LLC, and OnForce Inc. February 2011 - 2015
Comcast Cable October 1998 - September 2004
Skills
POS, Troubleshooting, Deployment, Computer Repair, Computer Hardware, Problem Solving, Installations, Software Installation, CCTV, Servers, Customer Relations, Retail, Hardware, Fiber Optics, Customer Service, Cabling, Switches, Telecommunications, Data Center, System Deployment, Windows 7, Wireless Networking, Networking, Help Desk Support, Network Administration, Technical Support, Routers, XP, Printers, A+ Certified, Active Directory, VPN, LAN-WAN, DNS, HP, DHCP, Windows Server, Operating Systems, Dell Computers, Antivirus, Windows XP
Education
Chabot College 1996 — 1998
Business Administration, Management and Operations
Sierra College 1991 — 1993
Business Administration and Management, General
Dell SecureWorks August 2014 - Present
Dell SecureWorks June 2011 - Present
Comcast Cable November 2010 - May 2011
Contractor - Chick-fil-A Corporate January 2007 - October 2010
ERC February 2005 - January 2007
IBM January 2003 - February 2005
Skills
Cisco IPS, Linux, Aerohive Wireless, Cisco Wireless, Cisco Technologies, Switches, Network Administration, Routers, Active Directory, Troubleshooting, Network Security, VPN, Windows Server, Network Design, Firewalls, System Administration, ASA, Cisco Routers, TCP/IP, DHCP, Checkpoint, IPSec, CCNA, PIX, Operating Systems, Windows, Security, Network Architecture, IPS, Networking, IDS, Juniper, Information Security, Computer Security
Education
Southern New Hampshire University 2014 — 2016
Bachelor’s Degree, Business Administration/Computer Information Technology
Chattahoochee Technical College 2000 — 2003
Associate's degree, Computer and Information Systems Security/Information Assurance
InterCall September 2013 - Present
InterCall June 2013 - August 2013
InterCall January 2013 - June 2013
Comcast Cable February 2011 - October 2012
Colorado Technical University March 2008 - January 2010
GC Services June 2007 - February 2008
Memories Photography August 2005 - May 2007
Skills
Direct Sales, Salesforce.com, Sales Presentations, Sales Operations, Sales Management, International Sales, Sales, Audio Conferencing, Video Conferencing, Conference Coordination, Customer Service, Customer Retention, Customer Experience, Customer Oriented, Customer Acquisition, Customer Engagement, Customer Support, Account Management, Management, Team Management, Team Leadership, Team Building, Leadership, Thought Leadership, Strategic Partnerships, WebEx, B2B, Unified Communications, VoIP, Cisco Technologies, Cisco VoIP, Polycom, Polycom Video..., Cold Calling Experience, Cold Calling, Solution Selling, Problem Solving, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook
Education
University of Phoenix 2006 — 2007
Business Administration, Management and Operations
Langston University 2005 — 2006
Business Administration, Management and Operations
Chicago State University 2003 — 2005
Business Administration, Management and Operations
Comcast Cable August 2012 - July 2013
Price Chopper Supermarkets May 2009 - August 2012
Fastenal February 2012 - April 2012
Superior Technical Ceramics September 2011 - December 2011
Williams College Office of Information Technology May 2008 - August 2009
Ann Maries Pizza January 2008 - June 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Customer Service, English, Research, Food, Social Media, Food Safety, Team Leadership
Education
Champlain College 2008 — 2012
BS, Business/Marketing
Wolters Kluwer December 2014 - Present
Roti Mediterranean Grill March 2014 - October 2014
SGK November 2012 - March 2014
Gate Gourmet April 2012 - November 2012
Adecco RPO September 2011 - April 2012
Planned Parenthood of Illinois December 2010 - September 2011
Comcast Cable March 2002 - September 2011
Cingular December 2001 - March 2002
Skills
Employee Relations, Onboarding, HRIS, New Hire Orientations, Human Resources, Workforce Planning, Applicant Tracking..., Recruiting, Temporary Placement, Conflict Resolution, Interviews, PeopleSoft, Management, Labor Relations, Project Management, Talent Management, HR Policies, Employee Benefits, Leadership, Deferred Compensation, Internet Recruiting, Benefits Administration, Time Management, Policy, Training, Payroll, Employee Training, Sourcing, College Recruiting, Personnel Management, Succession Planning, Background Checks, Talent Acquisition, Organizational..., Software Documentation, Screening, Taleo, Performance Management, Hiring, Trend Analysis, Employee Engagement, Organizational..., Orientation, Forecasting, Full-cycle Recruiting, Workers Compensation, Unemployment Claims, E-Verify, 401k, Benefits Management
Education
National Louis University 2015 — 2016
Master's Degree, Human Resource Management
Chicago State University 2004 — 2010
Bachelors, Human Resource Management
Prime power 2011 - 2012
Comcast Cable September 1991 - August 2010
Ernie's Steakhouse 1990 - 1993
Education
Chattahoochee Technical College 2011 — 2013
Health Services/Allied Health/Health Sciences, General
THE TIMES MEDIA GROUP August 2008 - Present
Comcast Cable January 2007 - February 2008
Skills
Outstanding Customer..., Typing, Order Entry, Sales Order Processing, Telecommunications...
Education
Kaplan 2010 — 2012
Bachelors, Business Administration
Chicago State University 2000 — 2001
Bachelors
The Home Depot March 2012 - Present
Bank of America February 2012 - March 2012
Comcast Cable March 2007 - December 2010
US Navy July 2000 - October 2006
Skills
Account Management, Human Resources, Talent Scouting, Marketing, Customer Service, Supply Chain, Quality Assurance, Collections, Team Leadership, Social Media Marketing, Security Clearance, Security
Education
Chattahoochee Technical College 2013 — 2015
Associate's degree, Radio, Television, and Digital production
Chattahoochee Technical College 2013 — 2014
Associate's degree, Marketing
Florida Institute of Technology 2009 — 2011
Audio engineering
Bank of America May 2012 - Present
Comcast Cable July 2011 - May 2012
JPMorgan Chase December 2010 - June 2011
PNC Investments February 2010 - December 2010
Freddie Mac March 2009 - January 2010
Family Line of Business February 2008 - March 2009
Skills
Quality Assurance, QTP, Quality Center, Test Director, ClearQuest, ClearCase, VersionOne, Agile Project Management, Scrum, SQL Server, SQL, Oracle, Mainframe, IVR, HP Quality Center, HP QTP
Education
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor of Technology (B.Tech.), Computer Science
Cheonggang Academy
Bachelor of Engineering, Electrical and Electronics
Comcast Cable Home of Xfinity January 2011 - Present
Traci Jones, Broker January 2005 - Present
Comcast Cable July 2011 - March 2012
RH Donnelly January 2000 - January 2005
Relcon Inc January 1996 - January 2000
Skills
Real Estate, Notary Public, Licensed Life & Health...
Education
Chicago State University 1991 — 1995
Bachelors of Arts
Comcast Cable October 2008 - Present
Education
Eastern Oregon University 2012 — 2014
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Chemeketa Community College 2005 — 2012
Associate of Science (AS), Business Administration and Management, General
Comcast Cable August 2011 - Present
Verizon Wireless (Worldwide Wireless) August 2010 - August 2011
Skills
Management, Customer Service, Technical Support, Public Speaking, Office Administration, Computers, Creative Writing
Education
Chattahoochee Technical College 2008 — 2011
Cosmetology/Cosmetologist, General
Utica High School 1999 — 2003
High School Diploma, Education
MSM Solutions August 2014 - Present
NovaCopy January 2014 - August 2014
Comcast Cable March 2013 - December 2013
PresentJabil Circuit April 2012 - August 2012
FedEx June 2009 - April 2012
Kroger Pharmacy November 2009 - March 2010
PresentChristian Brothers University August 2009 - March 2010
Kroger, 540 S. Mendenhall May 2006 - July 2009
Skills
Data Entry, Management, Data Analysis, Sales, Microsoft Office, Logistics, Microsoft Excel, Customer Service, Microsoft Word, Leadership, PowerPoint, Team Leadership, Supply Chain Management, Transportation, Troubleshooting, Teamwork, Process Improvement, Operations Management, Time Management, Supply Chain, Access, Computer Hardware, Software Documentation, Analysis, Training, SAP, Engineering, Databases, Software Installation, Networking, Windows 7, Technical Support, Integration, Windows
Education
Strayer University 2014 — 2015
Bachelor of Science (B.S.), Information Technology
The University of Memphis 2014 — 2015
Bachelors in information technology, Information technology and networking
Christian Brothers University 2008 — 2013
Bachelors of Professional Studies and Information Technology
Christian Brothers University 2008 — 2012
Electrical Engineering; Computer Engineering
Comcast Cable May 2014 - Present
Comcast Cable May 2013 - May 2014
Comcast Cable 2010 - 2012
Comcast Cable 2008 - 2010
Comcast Cable February 2006 - 2008
GameStop 2004 - 2006
TGI Fridays 2002 - 2004
Mission Valley Coffee Roasting Co. 1997 - 2002
Skills
Customer Service, Call Centers, Telecommunications, Customer Experience, Telephony, Customer Satisfaction, Troubleshooting, VoIP, Customer Retention, Broadband, Avaya, Technical Support, Time Management, Cabling
Education
Chabot College
Studied toward a Certificate in Administrative Assisting, General Education
Spencer's Retail Limited 2013 - Present
Comcast Cable 2013 - 2013
Papa Johns 2011 - 2013
Education
Chattahoochee Technical College 2011 — 2011
CIST Diploma, Information Security Specialist
Lassiter High School 2006 — 2010
Diploma
Comcast Cable March 2007 - Present
Education
Tallahassee Community College 1996 — 1997
Chipola College 1995 — 1996
Comcast Cable November 2011 - Present
Alere, Inc. October 2010 - November 2011
PPG Industries September 2007 - October 2010
Skills
Troubleshooting, Process Improvement, Customer Service, Customer Satisfaction, Computer Hardware, Team Leadership, Microsoft Office, Technical Support, Team Building, Microsoft Excel, Project Management, Operations Management, Software Installation, Software Documentation, Inventory Management
Education
Chattahoochee Technical College 2008 — 2011
Associate of Science (A.S.), Electronics and computer engineering
Enova Financial November 2012 - May 2014
Comcast Cable January 2010 - May 2012
Crosscom National LLC September 2009 - December 2010
Skills
Portfolio Management, Investments, Strategic Financial..., Financial Modeling, Financial Analysis, Financial Services, Credit, Risk Management, Loans, Finance, Securities, Banking, Corporate Finance, Credit Analysis, Credit Risk, Valuation, Consumer Lending, Insurance, Due Diligence
Education
Chicago State University 2006 — 2007
Fisk University 1998 — 2003
Comcast Cable July 2002 - Present
Skills
Telecommunications, VoIP, IP, Cisco Technologies, TCP/IP, Network Design, Switches, Ethernet, Routing, Juniper Technologies, Troubleshooting, Remote Troubleshooting, Fiber Optic Networks, IOS-XR, Cisco IOS, JUNOS, L2VPN, BGP, ISIS, OSPF, DOCSIS, IP Multicast
Education
White Bear Lake High School, some college at Century College 1994 — 1997
High School Graduate with some AP courses and post-secondary courses during senior year at Century, Generals, Math, Psychology
Century College
white bear lake high school