Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Comcast Cable June 2015 - Present
Everest University - Online Division September 2012 - February 2015
Sergeants Major Association 1993 - 2015
Hewlett Packard May 2009 - July 2012
Hewlett Packard April 2003 - May 2009
Hewlett Packard September 2000 - April 2003
US Army May 1983 - September 2000
Skills
Cross-functional Team..., Solution Selling, Business Development, Sales Operations, Coaching, Training, Sales Enablement, Strategy, CRM, Channel Partners, Product Marketing, New Business Development, Program Management, Sales Management, Pre-sales, Recruiting, Strategic Partnerships, Employee Training, Organizational..., Salesforce.com, Marketing, Consultative Sales..., Call Centers, Customer Satisfaction, Customer Retention, Leadership, Collaborative Problem..., Strategic Communications, Dedicated Professional, Goal-driven leader, Enterprise Software, Interviews, Performance Management, Project Management, Customer Service, Career Development, Presentation Design, Vendor Management, Sales Presentations, Committed to..., Key Account Acquisition..., Job Coaching, Talent Management, Determined to Succeed, Budgets, Microsoft Excel, Career Development..., Conflict Resolution, Business Process..., ITIL Certified
Education
Colorado Technical University 2003 — 2004
MBA, Logistics Management, GPA 4.0
Colorado Technical University 2002 — 2003
MBA, Project Management, GPA 4.0
Colorado Technical University 2000 — 2002
MSM, Information Technology, GPA 4.0
Hawaii Pacific University 1988 — 1990
Bachelor of Applied Science (BASc), Business Administration and Management, General, GPA 3.75
KCNC-TV October 2013 - Present
NRC365 Mountain Network 2011 - October 2013
Comcast Cable January 2004 - March 2010
The Children's Hospital Colorado November 1998 - December 2003
Reece & Company 1994 - 1996
Skills
Media Relations, Social Media Marketing, Public Relations, Marketing Communications, Sponsorship, Advertising, Account Management, Press Releases, Social Media, Integrated Marketing, Digital Media, Marketing Strategy, New Business Development, Strategic Partnerships, Radio, Marketing, Sales, Event Planning, Broadcast, Digital Marketing, Online Advertising, Email Marketing, Online Marketing, Direct Marketing, Social Networking, Lead Generation, Advertising Sales, Event Management, Copywriting, B2B
Education
Colorado State University 1983 — 1987
BA Speech Communications
EchoStar Corporation 2013 - 2014
ABC News March 2011 - March 2013
KSNV-TV February 2007 - August 2009
Comcast Cable August 1998 - March 2005
Skills
Broadcast Engineering, Electronics, Broadcast, Video, Sound, HD Video, Camera, Radio, Avid, Digital Media, Video Production, Television, Broadcast Television, Video Editing, Editing
Education
Metropolitan State University of Denver 2000 — 2004
Bachelor of Science (BS), EET
Colorado State University
Comcast Cable September 2011 - Present
Comcast Cable March 2003 - September 2011
Skills
Project Management, Fleet Management, Corporate Real Estate, Facilities Management, Real Estate Transactions
Education
Colorado Technical University 2009 — 2012
Bachelor of Business Administration (BBA), Project Management
Comcast Cable May 2014 - Present
Comcast Cable April 2010 - May 2014
Comcast Cable February 2008 - April 2010
Comcast Cable February 2006 - February 2008
Time Warner Telecommunications October 2005 - February 2006
XO Communications February 2003 - October 2005
Touch America Telecommunication January 2002 - February 2003
Time Warner Telecommunications January 2001 - February 2002
Skills
Switches, T1, Broadband, VoIP, Ethernet, Computer Network..., Provisioning, IP, Telephony, SIP, Telecommunications, Optical Fiber, Wireless, Network Engineering, Fiber Optics, MPLS, Network Design, Voice Mail, SS7, ISDN, SQL, Translation, Project Management, SRP, DACS, Team Leadership, Technical Leadership, Training, Routing, DSL, Testing, Networking, Software Documentation, Technical Support, Cross-functional Team...
Education
University of Phoenix 2007 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Colorado State University 1982 — 1987
Bachelor's degree, Education
University of Phoenix 2012 — 2015
Masters of Information Systems, Information Systems
Waste Management March 2012 - Present
Waste Management June 2011 - March 2012
Waste Management January 2009 - June 2011
Comcast Cable June 2006 - October 2007
Ameritech August 1995 - May 2002
Skills
Telephone Skills, 10 Key, Data Entry, Multi-line Phone, Sales, Microsoft Office, CSS, HTML, JavaScript, Photoshop, Customer Service, Event Planning, Cooking, User Experience, Social Media, Project Management, Psychology, PPC, Affiliate Marketing, E-commerce, XHTML, HTML 5, CMS, Web Project Management, Access, Call Centers, Customer Retention, Customer Satisfaction, SharePoint, Outlook, Supervisory Skills, Fax, Customer Experience, Office Equipment, Clerical Skills, Spreadsheets, Teamwork, Cashiering, Microsoft Word
Education
Colorado Technical University 2013 — 2015
Bachelor's degree, Health/Health Care Administration/Management, 3.74 Gpa
Blue Horseshoe August 2015 - Present
Comcast Cable January 2015 - August 2015
Blue Horseshoe January 2014 - January 2015
Comcast Cable May 2013 - August 2013
Colorado State University August 2011 - May 2012
JCJBL March 2007 - September 2011
Skills
Microsoft Office, HTML, Teamwork, Microsoft SQL Server, Photoshop, Network Security, Network Administration, SAP, Customer Service, Social Media, Public Speaking, Linux System..., eSports, Competitive Gaming, CSS, Video Editing, System Development, PHP, Supply Chain Management, AIF, X++, Microsoft Dynamics AX, XSLT, XML Schema, SSRS, Visual Studio
Education
Colorado State University 2010 — 2013
"Bachelor of Science", Business Administration (CIS Concentration), Cum Laude
고려대학교 / Korea University 2012 — 2012
Study Abroad
Comcast August 2008 - Present
Comcast Cable April 2005 - January 2008
Skills
Customer Service, Management, Telecommunications, Project Management, Leadership, Team Leadership, Account Management, Marketing, Troubleshooting, Telephony, VoIP, Customer Experience, Call Centers, Broadband, IP, Customer Satisfaction, Wireless, Process Improvement, Vendor Management, Networking, Customer Retention, Computer Network..., Team Building, Cross-functional Team..., Training, Ethernet, Technical Support, Switches
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor of Science (BS), Information Technology, 3.96
Avizium Incorporated August 2013 - Present
TriTech Enterprise Systems, Inc. October 2012 - January 2014
Comcast June 2005 - September 2012
Comcast Cable May 2003 - June 2005
Skills
PHP, Apache, Linux System..., Linux, MySQL, JBoss Application Server, Ubuntu, Bash, TCP/IP, Network Engineering, Network Administration, Red Hat Linux, Unix, Perl, Solaris, System Administration, Network Security, VMware, Switches, SDLC, Shell Scripting, Routers, Windows Server, Computer Security, Operating Systems, Network Design, Python, System Deployment, SNMP, Unix Shell Scripting, Ethernet, Drupal, Cyber-security, DOCSIS, IPTV, Firewalls, Linux Firewalls, Computer Forensics, Network Forensics, Nagios, IT Operations, Cisco Technologies, IT Security Policies, PHP Applications, C# 4.0, Web Content Management, jQuery, Cable Modems, IP Addressing, Cable Networks
Education
Colorado Technical University 2014 — 2015
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
Colorado Technical University 2010 — 2013
Bachelor of Science (BSc), Information Technology/Computer Science
St. Patrick's High School 1991 — 1994
High School Diploma
Robert Hall & Associates - Tax Consultants October 2014 - Present
I DRIVE SAFELY January 2014 - Present
Applied Professional Training, Inc. December 2011 - May 2013
Comcast Cable December 2010 - October 2011
Comcast Cable August 2008 - December 2010
Skills
Call Center, Customer Service, Telecommunications, Team Leadership, Customer Retention, Customer Satisfaction, Customer Experience, Team Building, Microsoft Office, Process Improvement, Training, Microsoft Excel, Outlook, Troubleshooting, VoIP, Leadership, Team Management, Coaching, Account Management, Vendor Management, Cross-functional Team..., Management, Problem Solving, Salesforce.com, Employee Training, Wireless, Teamwork
Education
Colorado Technical University 2009 — 2011
Bachelor of Business Administration (BBA), Marketing
San Diego Miramar College 2006 — 2008
Comcast Cable ConsultantSand Cherry AssociatesFebruary 2014 - July 2014
Independent September 2013 - February 2014
Dex Media, Inc. August 2011 - September 2013
Dex One March 2008 - August 2011
R.H. Donnelley July 2007 - March 2008
Dex Media, Inc. June 2004 - July 2007
Dex Media, Inc. September 1999 - May 2004
Aramark Educational Resources June 1998 - June 1999
Skills
PPC, Local Search, SEM, Search Advertising, Mobile Marketing, Lead Generation, Web Marketing, Google Adwords, Product Management, Competitive Analysis, Digital Strategy, Analytics, Strategic Partnerships, Mobile Devices
Education
Colorado State University-Global Campus
MS, Management - Management
University of Phoenix
BS, Business Management
X-IO Technologies June 2015 - Present
Intelligent Software Solutions March 2014 - June 2015
Intelligent Software Solutions January 2011 - September 2013
Comcast Cable November 2007 - January 2011
Skills
VMware, Windows Server, Integration, Troubleshooting, Testing, Technical Support, VMware ESX, SQL, Maven, Unix, C++ Language, pgAdmin, CompTIA Security+..., Tortoise SVN, Windows 7, Git, HTML, JavaScript, ArcGIS, C++, Security, Microsoft SQL Server
Education
Colorado Technical University 2008 — 2014
Bachelor's Degree, Computer Science, 3.64
Assurant Specialty Property August 2013 - Present
Comcast Cable 2012 - 2013
NCO Group June 2007 - April 2012
Skills
Information Technology, Networking, Troubleshooting, Windows 7, Call Centers, Active Directory, Technical Support, Windows XP, Vendor Management, Process Improvement, Telecommunications, Exony, Java Progamming, Microsoft SQL Server, Aspect WFM, IEX Total View, TCP/IP
Education
Colorado State University-Global Campus 2014 — 2015
Bachelor of Applied Science (B.A.Science.) July 2015, Information Technology, 3.0
Guilford Technical Community College 2000 — 2003
Associate of Science (A.S.), Computer Programming
JLT Specialty Insurance Services, Inc September 2014 - Present
US Lacrosse April 2006 - Present
Aon May 2006 - September 2014
TeleTech November 2004 - May 2006
Comcast Cable November 2002 - November 2004
AT&T Broadband November 2000 - November 2002
MediaOne Group July 1998 - November 2000
Hall & Evans September 1989 - July 1998
Skills
Management, Leadership, Strategic Planning, Public Speaking, Insurance, Risk Management, Litigation, Contract Negotiation
Education
Syracuse University College of Law 1986 — 1989
Juris Doctorate
Colorado State University 1981 — 1985
BA, Political Science & Economics
Cherry Creek High School
COTG – A Xerox Company August 2014 - Present
HQ Reptile Supply February 2014 - Present
Comcast Cable October 2011 - October 2013
Comcast Cable July 2007 - October 2011
Skills
Computer Network..., Broadband, Telephony, Telecommunications, VoIP, Wireless, IP, Cabling, Ethernet, Troubleshooting, Customer Experience, VOD, Customer Satisfaction, Workforce Management, Cable Television, Routers, Team Leadership, Cross-functional Team..., RF, Customer Retention, Wireless Networking, Team Building, Customer Service, Management, Leadership, Operations Management, Technical Support, Networking, DOCSIS, Call Centers, Reptiles, Marketing, Information Technology
Education
Colorado Technical University 2014 — 2016
Bachelor of Science (B.S.), Information Technology, 3.75
St. Rita High School 1986 — 1991
Comcast Cable March 2011 - Present
JPMorgan Chase February 2009 - March 2011
America One Finance February 2000 - March 2011
Skills
Microsoft Excel, Teaching, Photoshop, Budgets, Negotiation, Editing, C++, Team Building, Project Management, Social Media, Event Planning, Teamwork, Sales, Management, Event Management, Mortgage Financing, Microsoft Word, PowerPoint development, Health Care Systems, Human Resources
Education
Colorado Technical University 2013 — 2015
Bachelor of Business Administration (BBA)/concentration in Heath care Management, Business Administration, Management and Operations
University of Phoenix 2009 — 2012
Associate of Science (A.S.), Healthcare Management
Comcast Cable April 2010 - July 2012
klipp September 2005 - February 2007
Gentleman's Quarters Upscale Men's Fine Grooming Club November 2004 - August 2005
Larimer County Public Defender's Office May 2003 - August 2003
The Preserve at the Meadows May 2002 - February 2003
Copeland Sports April 2000 - February 2001
Skills
Telephone Skills, Leadership, Appointment Scheduling, Invoicing, Marketing, Accounting, Call Centers, Data Entry, Customer Satisfaction, Customer Experience, Fax, Administrative..., Customer Retention, Phone Etiquette, 10 Key, Customer Service, Receptionist Duties, Employee Training, Supervisory Experience, Transcription, Meeting Scheduling, Management, Multi-line Phone, Sales, File Management, Event Planning, Office Administration, Supply Ordering, Marketing Communications, Communication, Telecommunications, Telecommunications..., Microsoft Office, Microsoft CRM, CSG, LexisNexis, Payroll Processing, Screening Resumes, Interviewing Skills, Microsoft Excel, Presentation Skills, PowerPoint, Floor Management, Cash Management, Easily Adaptable, Business Planning, Team Leadership, Research, Billing Services, Job Coaching
Education
Regis University 2009 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.56
Colorado State University 2001 — 2003
Bachelorâs Degree, Sociology, 3.33
Comcast Cable August 2015 - Present
Amalgamated Sugar Co January 2011 - January 2015
THRIVE CHURCH NORTH July 2011 - 2015
Aero Internet Co April 2009 - September 2009
Skills
Event Planning, Events Coordination, Event Management, Church Events, Church Services, Fundraising, Media Planning, Marketing Strategy, Quality Control, Food Manufacturing, Project Management, Team Building
Education
Colorado State University-Global Campus 2013 — 2016
Bachelor of Business Management
Parsonex Securities Inc. 2015 - Present
Bankers Life 2014 - January 2015
Planet Beach Contempo Spas 2013 - November 2014
Comcast Cable 2011 - 2012
Comcast 2011 - 2012
Skills
Spa, Nutrition, Holistic Health, Customer Service, Marketing, Sales, Stress Management, Event Planning, Social Networking, Nutritional Counseling, Social Media Marketing, Microsoft Office, Relaxation, Team Building, Retail, Microsoft Excel, Microsoft Word, Wellness, Lifestyle, Wellbeing, Sales Operations, Training, Insurance, Customer Retention, Leadership, Finance
Education
Colorado Technical University 2011 — 2011
Business Administration and Management, General
University of Phoenix 2010 — 2011
Health/Health Care Administration/Management
San Joaquin Delta College 2009 — 2010
English Language and Literature, General
Women in Cable Telecommunications January 2015 - Present
Comcast Cable July 2014 - Present
Comcast March 2011 - July 2014
Comcast January 2003 - March 2011
TCI January 1999 - January 2003
Skills
Computer Network..., Microsoft SQL Server, Broadband, SSIS, Cable Television, Data Analysis, Visio, Project Management, Technical Support, Oracle, Vendor Management, Increase Productivity, Process Improvement, Customer Liason, Telephony, VOD, Query Writing, Financial Reporting, Report Writing, Trend Analysis, Budget Process, Invoice Verification, Business Efficiency, Oracle Reports, SSRS, Lavastorm, VoIP, Troubleshooting, Call Centers, Telecommunications, Wireless, Cross-functional Team..., Management
Education
Colorado State University 2012 — 2016
Bachelor of Science (B.S.), Business Administration, Management and Operations
Dish Network February 2015 - Present
Starz Entertainment May 2014 - July 2014
Comcast Cable July 2013 - February 2014
Best Buy February 2011 - July 2013
The Home Depot February 2010 - May 2010
Sears, Roebuck and Co. February 2008 - November 2008
Skills
Sales, Customer Service, Warehousing, Microsoft Office, PC, Android, iOS, Windows, Customer Satisfaction, Teamwork, Team Leadership, Project Planning, Windows Server, Mac OS, Technical Support
Education
Colorado State University 2012 — 2014
Bachelor of Science, Business Administration - Computer Information Systems
Metropolitan State College of Denver 2010 — 2012
Columbine Senior High School 2006 — 2010
High School Diploma
Comcast April 2014 - Present
Comcast April 2010 - April 2014
All poly camp 2012 - 2014
Comcast Cable July 2008 - April 2010
Comcast 2003 - 2007
Comcast 2001 - 2003
Comcast 2000 - 2001
Comcast//T.C.I. 1999 - 2000
Skills
Customer Base Expansion, Strategic & Tactical..., Sales..., Sales..., Upselling/Consultative..., Brand..., Product Knowledge, Vendor Relationships, Team Building, Team Leadership, Teamwork, Mentoring, Customer Service, Highly detail oriented, Organizational..., Training, Troubleshooting, Motivation, Goal-driven leader, Communication, Strategic Planning, Presenter, Wireless, Leadership, Customer Experience, Direct Sales, Customer Retention, Sales Operations, Broadband, Customer Satisfaction, Coaching, Call Centers
Education
Colorado State University 2013 — 2015
Bachelor of Science (BS), Project Management, 3.5
University of Phoenix 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations, 3.5
Comcast Cable
Skills
National Electrical Code
Education
Colorado Technical University 2014 — 2016
Bachelor of Science (BS), Information Technology, A
Life Long Learning Center 2001 — 2001
High School, GED, 293
Call 4 Health September 2011 - March 2014
Comcast Cable October 2009 - September 2011
Bank of America July 2006 - November 2008
Skills
Call Centers, Customer Service, Customer Experience, Management, Coaching, Process Improvement, Employee Training, Account Management, Recruiting, Leadership, Training, Leadership Development, Performance Management, Customer Satisfaction, Customer Retention, Team Building, Team Leadership, Cold Calling, Outlook, Hiring, Data Entry, Vendor Management, Program Management, Sales
Education
Colorado Technical University-Online 2013 — 2016
Bachelor of Business Administration (BBA), Information Technology
Colorado Technical University-Online 2013 — 2015
Associate of Science (AS), Business Administration and Management, General
Excelsior Community College 2003 — 2005
Associate's degree, Hospitality and Tourism
St Andrew High School for girls 1988 — 1992
High School Diploma
Comcast Cable 2015 - Present
TeleTech March 2014 - February 2015
Farm Credit Administration April 2012 - April 2014
US Army August 2005 - May 2009
Skills
Leadership, Military, Training, Human Resources, Policy, Microsoft Office, Management, Microsoft Excel, Public Speaking, Access, Team Building, PowerPoint, Customer Service, Risk Management, Microsoft Word, Data Analysis, Operations Management, Sales, Finance, Financial Analysis, Credit, Customer Satisfaction, DoD, Negotiation, Recruiting, Outlook, Banking, Process Improvement, Program Management, Strategic Planning, Team Leadership, Budgets, Project Planning, Administration, Business Analysis, Analysis
Education
Colorado State University-Pueblo 2010 — 2012
Bachelor's Degree, Business Administration and Management, General
U.S. Military 2005 — 2009
Human Resources Management/Personnel Administration, General
Comcast Cable August 2015 - Present
THIS TECHNOLOGY, Inc. May 2014 - Present
GoDaddy.com December 2010 - May 2014
Mike Ward Infiniti 2008 - 2008
Skylight Specialists 2006 - 2008
Lexus/Toyota March 1993 - November 2006
Skills
XML, Microsoft SQL Server, JavaScript, Agile Methodologies, Testing, C#, Web Services, Visual Studio, T-SQL, .NET, SQL, ASP.NET, Scrum, Linux, jQuery, Web Applications, TFS, Quality Assurance, IIS, Test Automation, SDLC, Software Quality..., Agile Project Management, Test Planning, Quality Center
Education
Colorado Technical University 2009 — 2012
BSIT, Software Systems Engineering
Metropolitan Community College 1993 — 1995
Associates, Automotive Technology
Abacus Group March 2015 - Present
Century link November 2008 - March 2015
Verizon Wireless April 2006 - November 2008
Best Buy December 2004 - September 2005
Comcast Cable February 2003 - December 2003
Skills
Network Programming, Adobe Captivate, HTML5, DSLAM Provisioning,..., DHCP, LAN, WLAN, DSL fiber, bonded,..., Redback and ALU traffic..., All windows OS, Mac OS, iOS, Android, BES,..., Computer Hardware..., Computer Hardware..., Computer Hardware..., Data Entry, Martens and Tracs..., VMware, Avaya IP Telephony, TCP/IP, DNS, Active Directory, Help Desk Support, Windows Firewall
Education
Colorado Technical University 2013 — 2017
Bachelor's Degree, BSIT Bachelor of Science in Information Technology - Software Application Programming Specialization
Oak Ridge High School 1997 — 2001
High School, High school
Comcast Cable September 2014 - Present
Comcast Cable January 2013 - September 2014
Skills
Customer Service, Management, Sales, Marketing, Leadership, Project Management, Advertising, Account Management, Microsoft Word, Public Speaking, Customer Satisfaction, Sales Operations, Sales Management
Education
Colorado State University-Global Campus
University of Iowa
Comcast Cable December 2014 - Present
Charter Communications September 2012 - December 2014
Comcast Cable March 2008 - September 2012
Rent-A-Center January 2004 - March 2008
Skills
Negotiation, Virtualization, Social Media, Microsoft Word, HTML, Linux, Product Marketing, Project Management
Education
Central Michigan University 1997 — 2000
N/A, Business Administration
Colorado Technical University
Bachelor of Applied Science (B.A.Sc.)
Time Warner Cable August 2011 - Present
Time Warner Cable August 2009 - April 2011
Time Warner Cable June 2007 - August 2009
Time Warner Cable October 2006 - June 2007
Adelphia November 2003 - August 2006
Comcast Cable August 2001 - June 2003
ABC Radio October 1998 - May 2001
Skills
Financial Modeling, Forecasting, Budgeting, Budgets, Change Management, Management, Cross-functional Team..., Strategy, Strategic Planning, Financial Reporting, Vendor Management, Finance, Analysis, Hyperion, Sarbanes-Oxley Act, Operations Management, Auditing, Capital Budgeting, Strategic Financial..., Financial Analysis, P&L, Process Improvement, Leadership, Hyperion Enterprise, Telecommunications, Team Building
Education
Colorado Technical University
BBA, Finance
Colorado Technical University
MBA, Finance
US Department of Health and Human Services November 2013 - Present
NJ National Guard USPFO February 2007 - March 2012
Comcast Cable January 2004 - February 2007
Harrah's Casino & Hotel September 2002 - February 2003
AAA Mid-Atlantic September 2001 - July 2002
Skills
Military, Defense, Leadership, Troubleshooting, Microsoft Office, Transportation, Customer Service, Training, Team Building, Analysis, Social Networking, Human Resources, Data Entry, Team Leadership, Process Improvement, Research, Policy, PowerPoint, Microsoft Word, Risk Management, Government, Customer Satisfaction, Program Management, Management, Recruiting, Access, Leadership Development, Operations Management, Payroll, Microsoft Excel, Sales
Education
Colorado Technical University 2013 — 2014
Human Resources Management and Services
Fairleigh Dickinson University 2010 — 2014
Business Administration and Management, General, 2.5
Pennsauken High School
Time Warner Cable August 2006 - Present
Comcast Cable January 1998 - August 2006
AT&T Broadband Communications January 1994 - December 1998
Skills
Strategic Planning, Management, Telecommunications, Team Building, Public Relations, Public Speaking, Program Management, Budgets, Policy, Leadership, Marketing, Government, Customer Service, Business Development, HR Policies, Strategy, Human Resources, Coaching, Contract Negotiation, Fundraising, New Business Development, Leadership Development, Negotiation, Event Planning, Account Management, Cross-functional Team..., Project Management, Nonprofits, Team Leadership, Training
Education
Colorado Technical University
Master of Business Administration (M.B.A.)
Dallas Baptist University
Texas State University
All About Braces July 2013 - Present
Dungarvin August 2012 - July 2013
For Your Entertainment June 2011 - February 2012
Comcast Cable April 2010 - August 2010
Skills
MANDT, OSHA, HIPAA, CPR, First Aid, Microsoft Office, Windows, Computer Hardware
Education
Colorado Technical University-Online 2012 — 2013
Associate of Science (A.S.), Health Administration Services, 3.96 GPA
Highlands Ranch High School 2005 — 2009
Diploma
Comcast Cable May 2014 - Present
Comcast September 2002 - May 2014
Skills
Performance Management, Call Center, Training, Process Improvement, Customer Service, Telephony, Workforce Management, Customer Retention, Customer Experience, Telecommunications, Customer Satisfaction, Avaya, VoIP, Troubleshooting, Call Center Development, ACD, Call Centers, Account Management
Education
Pensacola Junior College 1994 — 1996
Associate's degree, General Studies
Colorado Technical University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Comcast Cable December 2012 - Present
Lender Live Fulfillment Services April 2009 - October 2010
Titusville Family Practice February 2007 - October 2007
United Launch Alliance May 2006 - August 2006
Lucent Technologies Inc May 2006 - August 2006
XO Communications 10000 October 2003 - October 2005
ICG Communications December 1998 - May 2003
AT&T August 1996 - November 1998
Skills
Customer Satisfaction, Telephony, Troubleshooting, Telecommunications, Vendor Management, Wireless, Call Center, Management, Call Centers, Software Documentation, Networking, Process Improvement, Customer Service
Education
Colorado Technical University 2011 — 2013
B.S., Business/Corporate Communications
Jones College 1992 — 1994
A.S., Medical
Jeppesen March 2011 - Present
Level 3 Communications September 2010 - March 2011
The Children's Hospital June 2009 - January 2011
Comcast Cable 2010 - 2010
McKesson April 2008 - September 2008
Metropolitan State College of Denver October 2007 - March 2008
Schlumberger July 2006 - September 2007
Metropolitan State College of Denver 2004 - 2005
Skills
Network Administration, Desktop Support, Public Relations, Technical Support, Troubleshooting, OS X, Software Documentation, Firewalls, Active Directory, Computer Hardware, Virtualization, Software Installation, Help Desk Support, Unix, Microsoft Exchange, Hardware, DHCP, Cisco Technologies, Telecommunications, Network Security, Windows 7, Windows, SharePoint, Switches, Security, VMware, Java, VoIP, TCP/IP, System Administration, Windows Server, Operating Systems, XP, Networking, Disaster Recovery, Citrix, DNS, Servers, Information Technology, Cloud Computing, Storage, Blackberry Enterprise..., ITIL, System Deployment, Data Center, IIS, Databases, Network Design, Microsoft SQL Server, Testing
Education
Regis University 2009 — 2012
MS, Systems Engineering
Metropolitan State College of Denver 2000 — 2005
BA, Journalism, Computer Information systems
Colorado Technical University 1999 — 2000
Computer Science
Cameroon Protestant College, Bali 1992 — 1999
Pss Mankon
BendBroadband 2013 - 2013
Comcast May 2004 - November 2010
Comcast Cable 1991 - 2010
Skills
Fiber Optics, Telecommunications, Management, VoIP, Broadband, Leadership, DWDM, Call Center, IP, IPTV, Ethernet, Vendor Management, Troubleshooting, Wireless, Cabling, Network Design, Telephony, VOD, Computer Network..., Optical Fiber, MPLS, T1, Call Centers, Network Engineering
Education
Colorado Technical University 2010 — 2012
Associate of Science (A.S.), Business, 3.76
Donoma Farms LLC October 2012 - Present
Comcast August 2008 - November 2012
Comcast Cable January 2007 - August 2008
Comcast March 2006 - December 2006
Comcast September 2005 - March 2006
Comcast August 2004 - September 2005
Comcast August 2003 - August 2004
Comcast August 2001 - August 2003
Domino's Pizza November 1998 - July 2001
Skills
Troubleshooting, Training, Call Center, Call Centers, VoIP, Process Improvement, Telecommunications, Provisioning, Customer Service, PowerPoint, Networking, Access, Team Building, Customer Satisfaction, Management, Team Leadership, Telephony, Vendor Management
Education
Colorado State University 2010 — 2013
Business, Business Managerment, Horticulture
Colorado State University 2010 — 2013
Bachelor's degree, Soil Science and Agronomy, General
Comcast Cable 2010 - 2013
Verizon Wireless September 2004 - September 2009
Skills
Troubleshooting, Call Centers, Telecommunications, Technical Support, VoIP, Customer Satisfaction, Wireless, Customer Experience, Windows 7, Help Desk Support, Cabling, LAN-WAN, Telephony, Routers, Computer Network..., Computer Hardware, Software Installation, Microsoft Office, Networking
Education
Per Scholas 2014 — 2014
Per Scholas 2014 — 2014
Columbia College 2010 — 2012
Bachelor of Science (BS), Management Information Systems, General
MacSuperstore March 2015 - Present
Army National Guard September 2003 - Present
Comcast Cable June 2013 - February 2015
Firstsource Solutions Limited February 2012 - June 2013
Staples June 2010 - December 2011
Verity Wireless August 2007 - 2010
Sprint September 2005 - July 2007
Skills
Leadership Developemtn, Team Building, Leadership, Management, Sales, Customer Retention, Customer Satisfaction, Inventory Management, Retail, Telecommunications, New Business Development, B2B, Customer Service, Call Centers, Coaching, Training
Education
Colorado State University-Global Campus 2015 — 2017
Organizational Leadership, Organizational
Denver East High School 1998 — 2002
High School Diploma
Sprint September 2015 - Present
Sprint March 2015 - September 2015
Sprint March 2014 - March 2015
Comcast Cable May 2013 - February 2014
Comcast Cable November 2012 - May 2013
Comcast Cable September 2011 - November 2012
Comcast Cable July 2010 - September 2011
Comcast Cable March 2009 - July 2010
Family Video July 2007 - January 2009
CG Computer Solutions January 2007 - January 2009
Skills
Employee Training, Management, Supervisory Skills, IT Operations, IT Management, Corporate Finance, Financial Accounting, Finance, Accounting, Bookkeeping, Network Security, Wireless Networking, Broadband Networks, Computer Diagnostics, Network Diagnostics, Cable Broadband, VoIP, Microsoft Office, Microsoft Excel, CSG, ACSR, Salesforce.com, Workbench, DSX, Java, Payroll, Workforce Management, Performance Management, Networking, Access Database, Training, Technical Support, Telecommunications, Call Centers, Software Installation, Computer Hardware, Troubleshooting, Customer Satisfaction, Sales
Education
Colorado State University_Global Campus 2014 — 2016
Masters Program, Human Resources Management and Services, 3.67
Colorado State University-Global Campus 2012 — 2014
Bachelor of Science (B.S.), Major In Business Management. Triple Specialty in Finance, IT Operations, and IT Management, 3.92
BT Conferencing April 2013 - Present
MIT Lincoln Laboratory 2008 - April 2013
Navic Networks August 2006 - February 2008
Comcast Cable November 2002 - August 2006
AT&T May 1999 - November 2002
US West / MediaOne August 1997 - May 1999
Psyche Consulting 1993 - 1998
Middlesex County Sheriffs Office August 1989 - August 1997
Skills
VMware, Linux, vCenter Server, Windows Server, Red Hat Linux, Apache, VMware ESX, Perl, Project Management, Project Planning, Scrum, Switches, Agile Methodologies, Fiber Optics, TCP/IP, Integration, Information Technology, Networking, Servers, PMP, Computer Security, Troubleshooting, Storage, Cisco Routers, Unix, Firewalls, Disaster Recovery, Security, Solaris, Network Security, Cloud Computing, Testing, Enterprise Architecture, Virtualization, Data Center, System Administration, VPN, Databases, Operating Systems, Cisco Technologies, System Architecture, System Deployment, Management, Telecommunications, VoIP, SAN
Education
Colorado Technical University
MSM, Information Technology
University of Massachusetts Boston
BA, Psychology
Velociti Inc. July 2014 - Present
US Army January 2003 - Present
Concert Technologies 2012 - June 2014
L3 Software Technology August 2010 - 2012
Missile Defense Agency April 2008 - August 2010
Missile Defense Agency March 2004 - April 2008
Comcast Cable May 2002 - June 2004
US Army October 1997 - April 2002
Skills
Information Assurance, Security Clearance, Security, Technical Writing, DoD, Music Production, Military, Military Operations, Business Development, Government, Intelligence, Leadership Development, Security+, Creative Writing, Telecommunications, Army, Social Media, Analysis, Program Management, Troubleshooting
Education
Colorado Technical University 2012 — 2015
Bachelor's of Science in Information Technology, System, Networking, and LAN/WAN Management/Manager
Molina Healthcare July 2015 - Present
Comcast Cable June 2015 - June 2015
Comcast Cable August 2008 - June 2015
Comcast Cable September 2007 - June 2008
Agent L.G.B & S Law Firm July 2006 - September 2007
Sears & Roebuck October 2005 - July 2006
United States Postal Service November 2001 - December 2001
R & R Insurance Co January 2001 - November 2001
Skills
Call Center, Customer Satisfaction, Customer Service, Telecommunications, Troubleshooting, Outlook, Customer Retention, Training, Leadership, Employee Relations, Team Building, Microsoft Word, Technical Support, Coaching, Process Improvement, Microsoft Excel, Performance Management, Microsoft Office, PowerPoint, Sales, Call Centers, Change Management, Customer Experience, Invoicing, Teamwork
Education
Colorado Technical University 2015 — 2017
Bachelor's in Healthcare Administration
Moraine Valley Community College 2009 — 2012
Associates, Applied Science
Morgan Park High SchoolDiploma 1994 — 1998
High School Diploma
Comcast March 2015 - Present
Comcast September 2011 - March 2015
Comcast Cable November 2014 - February 2015
Summer Meltdown Music Festival July 2010 - October 2013
Comcast November 2008 - September 2011
Comcast May 2007 - November 2008
Comcast March 2001 - May 2007
Comcast November 1999 - March 2001
Skills
Sales, Cold Calling, Customer Experience, Account Management, Customer Service, Leadership, Customer Retention, Direct Sales, Telecommunications, Call Center, Sales Process, Sales Management, B2B, CRM, Customer Satisfaction, Team Leadership, Salesforce.com, Marketing, Broadband, Microsoft Office, Microsoft Excel, Solution Selling, Microsoft Word, Account Executives, Consumer Products, Multi Family Properties, Cable Television, Cable Broadband, Internet Services, Sales Operations, Inside Sales, Management, Team Building, VoIP, Wireless, Cross-functional Team..., Customer Relations, Strategic Partnerships, Troubleshooting, Product Marketing
Education
Yakima Valley Community College 1997 — 1999
English Language and Literature, General
Columbia Basin College 1997 — 1998
CableLabs - Research & Development Laboratory January 2007 - Present
Comcast Cable November 2002 - December 2006
Regis University July 1985 - September 2006
AT&T Broadband July 2000 - November 2002
Tele-Communications, Inc. October 1996 - July 2000
Cohen Brame & Smith P.C. August 1979 - October 1996
Stanford University - Office of Technology Licensing June 1977 - May 1979
Hewlett-Packard - Calculator Products Division July 1973 - September 1976
Skills
Telecommunications, Strategy, Intellectual Property, Joint Ventures, Patents, Start-ups, Corporate Law, Licensing, Venture Capital, Management, Contract Negotiation
Education
Stanford University Law School 1975 — 1979
JD
Stanford University Graduate School of Business 1975 — 1978
MBA
Colorado State University 1972 — 1974
MSEE, Electrical Engineering - Computer Architecture
Colorado State University 1968 — 1972
BSEE, Electrical Engineering
Comcast Cable November 2010 - Present
GuideWorksTV April 2002 - November 2010
Gemstar-TV Guide International 2002 - 2004
Intellocity 1999 - 2002
Gemstar 1996 - 2002
Diagnostek 1993 - 1996
Skills
VOD, Interactive TV, IPTV, Digital TV, Agile Methodologies, Software Development, Scrum, Set Top Box, Integration, System Architecture, Perl, Unix, Streaming Media, Software Design, Java, XML, Software Engineering, Agile Project Management, SDLC, Software Project..., Linux, Quality Assurance, Databases
Education
Colorado State University-Pueblo 1982 — 1986
BS, Computer Science, Mathematics
Waste Management June 2014 - Present
Career Education Corporation November 2012 - May 2014
Comcast Cable July 2000 - October 2012
Ameritech March 1992 - January 2000
Skills
Customer Satisfaction, Call Center, Customer Retention, Workforce Management, Telecommunications, Avaya, Customer Experience, VoIP, Telephony, Vendor Management, Broadband, Call Centers, Sales Operations, Leadership, Call Center Development, Management, Training, Team Building, Process Improvement, Strategy, Coaching, Performance Management, Program Management, Recruiting, Sales, Human Resources, Sales Management, Customer Service, Project Management, Strategic Planning, Selling
Education
Colorado Technical University 2013 — 2014
BSBA, Human Resources Management and Services, 3.57 GPA
University of Illinois Springfield 1988 — 1990
Associate's degree, Business
McKesson March 2006 - Present
Adelphia Communications 2000 - 2003
Comcast Cable 1998 - 2000
Comcast Cable 1995 - 1998
Metrovision Cable 1982 - 1986
Skills
Team Building, Process Improvement, Leadership, Call Center, Change Management, Call Centers, Performance Management, Management, Project Management, Sales Operations, Leadership Development, Strategy, Customer Satisfaction, Sales Management, Healthcare, Sales, Start-ups, Telecommunications
Education
Colorado State University
Bachelor of Science (BS), Business Administration and Management, General
Charter Communications August 2014 - Present
Evolution Digital February 2014 - August 2014
Comcast Media Center February 2011 - October 2013
Comcast Cable February 2008 - February 2011
Comcast Cable August 2004 - February 2008
Watermann Broadcasting July 2003 - February 2004
Hubbard Broadcasting February 1999 - July 2002
Gannett April 1998 - February 1999
Skills
Networking, Servers, Broadcast, Technical Support, VOD, Video, Troubleshooting, VoIP, Call Centers, IP, TCP/IP, Software Documentation, Switches, Satellite, Telecommunications, IPTV, Streaming Media, Training, IT Operations, Network Engineering
Education
Colorado Technical University 2006 — 2007
BSBA, Information Technology
White Bear Lake High School, MN
TeleTech September 2015 - Present
MoneyGram International September 2011 - March 2015
Red Robin August 2011 - September 2011
Westwood College Online July 2007 - December 2010
Comcast Cable September 1999 - June 2007
Merrill Lynch July 1998 - September 1999
Skills
Financial Reporting, Accounting, Financial Analysis, Forecasting, Management, Strategic Financial..., Analysis, Budgets, Strategic Planning, Variance Analysis, Process Improvement, Mergers, Leadership, Financial Planning, Finance, Cross-functional Team..., Business Analysis, Call Centers, PeopleSoft, Sarbanes-Oxley Act
Education
Colorado State University 1992 — 1997
B.S, Business Administration; Accounting, 3.2
Hunt Companies March 2014 - Present
Hunt Companies February 2012 - March 2014
DIRECTV April 2011 - October 2011
Adam James Partners October 2010 - April 2011
Comcast Cable August 2006 - July 2010
Comcast Cable January 2004 - August 2006
The Broe Companies, Inc February 2000 - January 2004
Local Tax Firms January 1997 - January 1999
Skills
Auditing, General Ledger, Account Reconciliation, Accounting, Accounts Receivable, Variance Analysis, Journal Entries, Bank Reconciliation, Financial Statements, Financial Analysis, Accruals, Financial Accounting, US GAAP
Education
Colorado State University 1993 — 1997
Bachelor of Science, Business Administration; Financial Accounting
Comcast Cable November 2013 - Present
Comcast February 2011 - November 2013
AlliedBarton Security Services September 2008 - January 2011
Skills
Telecommunications, Leadership, Program Management, Security, Customer Service, Training, Outlook, Management, Process Improvement, Access, Business Analysis, Troubleshooting, Microsoft Excel, Payroll, Call Centers, Invoicing, Vendor Management, Microsoft Word, Analysis
Education
Colorado State University-Global Campus 2015 — 2017
Organizational Leadership
Johnson & Wales University 2002 — 2004
Business Administration
Arapahoe High School 1999 — 2002
Diploma
J. E. Ryder Studios March 2005 - Present
Ryder Properties February 2010 - 2012
McGinnis GMAC Real Estate June 2000 - December 2010
Comcast Cable February 2009 - April 2009
BlueSun, Inc. June 2008 - December 2008
CU-Trauma, Health, and Hazard Center January 2005 - January 2006
Skills
Visual Arts, Photography, Illustration, Graphic Design, Web Design, Project Management, Creative Writing, Art, Relocation Buyers, Real Estate, Storyboarding, Real Estate Transactions, Drawing, Multimedia, Books, Graphics, Digital Photography, Portraits, Sales, Social Media, Marketing, Watercolor Illustration, Painting, Training
Education
Colorado Technical University 2006 — 2008
2008, Master's in IT and Project Management, GPA 4.0
University of Colorado at Colorado Springs 1999 — 2005
Bachelors, Psychology major, Organizational Management minor, Magna Cum Laude
Comcast Cable April 1998 - Present
Innovative Services of America February 1997 - March 1998
StarTek, Inc February 1996 - February 1997
Palestine Telecommunications Company March 1993 - December 1995
Skills
SIP, VoIP, DOCSIS, IP, Telephony, Telecommunications, Ethernet, TDM, Wireless, TCP/IP, ISDN, HFC, MPLS, Network Engineering, Network Design, SS7, OSPF, BGP, Routing, Switches, Cabling, Routers, Cisco IOS, Broadband, Troubleshooting, Computer Network..., CCNA, Cisco Technologies, T1, Technical Support, System Deployment, LAN-WAN, Fiber Optics, Networking, DWDM, Provisioning, QoS, WAN, Hardware, Avaya, SIP Trunking, SNMP, Testing, ATM networks, H.323, SDH, Routing Protocols, Telecommunications..., EIGRP, IPTV
Education
Colorado Technical University 2013 — 2015
Doctorate of Science, Enterprise Information Systems
Colorado Technical University 2010 — 2012
Master of Science, Enterprise Information Systems, 3.97/4
Feati University 1985 — 1988
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Training & Certificationa
Vantage Health Plan May 2014 - Present
Ouachita Parish Public Library November 2013 - December 2013
Comcast Cable January 2007 - November 2013
Skills
Networking, Routers, Switches, Customer Service, Telephony, Team Building, Telecommunications, IP, Hardware, VoIP, Cabling, Public Speaking, Technical Support, Troubleshooting, TCP/IP, LAN-WAN, Wireless, Wireless Networking, Ethernet, Routing, Computer Hardware, DHCP, Microsoft Office, MDT, SCCM, Lansweeper, Active Directory
Education
Regis University 2013 — 2016
Bachelor of Science (BS), Information Technology
Colorado Technical University 2008 — 2009
Associate of Science (AS), Information Technology
Comcast Cable January 2009 - Present
Comcast Cable May 2009 - March 2011
Comcast Cable August 2006 - May 2009
Aspen CFT test lead September 2007 - April 2008
Comcast Media Center January 2000 - January 2006
Comcast Cable 2000 - 2006
MicroExpress International January 1998 - January 1999
TranslatorsPlus January 1995 - January 1998
St.Petersburg State University January 1983 - January 1993
CIEFL, Hyderabad, India January 1986 - January 1989
Skills
Agile Methodologies, Agile Testing, Test Automation, Quality Assurance, VOD, Telecommunications, Broadband, Testing, Test Planning, Software Quality..., Quality Center, VoIP, SNMP, Integration, Ethernet, Cross-functional Team..., Software Development, Software Documentation, TCP/IP, Oracle, Analysis, SQL, System Deployment, IPTV, Databases, Test Cases, IP, Team Leadership
Education
Colorado Technical University 2001 — 2004
MS, Computer Sciences; Computer Systems Security
Colorado Technical University 2000 — 2004
Master of Science (MSc), Computer Software Engineering
MicroExpress International
Hertzen University 1986 — 1992
Ph.D, Russian Language and Literature
Leningrad State University 1978 — 1983
MA, linguistics
Chase Paymentech December 2013 - Present
Werner Enterprises December 2012 - December 2013
ASAP Staffing July 2012 - November 2012
Volt Technical Resources December 2011 - July 2012
Comcast Cable July 2008 - May 2011
Venture Systems July 2000 - July 2008
Robert Half International November 2007 - June 2008
Pikes Peak Harley-Davidson April 2007 - November 2007
Inovant / Visa International October 2000 - May 2002
MCI WorldCom April 2000 - October 2000
Skills
XP, Sales, Technical Support, Troubleshooting, Windows 7, Windows XP, Help Desk Support, Software Installation, Networking, Call Centers
Education
Colorado Technical University 2004 — 2006
Masters, Information Systems Security
Colorado Christian University 1996 — 1998
Bachelor of Science (B.S.), Management Information Systems, General
Comcast Cable November 2009 - Present
Comcast Cable August 2009 - Present
Skills
Telecommunications, Broadband, VoIP, IP, HFC, Telephony, Computer Network..., Provisioning, DOCSIS, Cable Modems, CSG, Cabling
Education
Colorado Technical University 2008 — 2013
Bachelor of Science (B.S.), Information Technology, GPA: 3.7 - 4.0
Colorado Technical University 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
Sutter Health December 2014 - Present
Comcast Cable June 2009 - September 2012
Hallmark Cards July 2005 - February 2007
Skills
Call Centers, Telephony, Telecommunications, VoIP, Customer Retention, Customer Satisfaction, Customer Service, Sales, Team Building
Education
Colorado Technical University
Medical/Clinical Assistant
Comcast Cable May 2015 - Present
Red Wagon Landscaping July 2013 - Present
Halliburton February 2014 - April 2015
Colorado State University August 2009 - December 2013
Tetra Tech May 2012 - August 2013
Colorado State University 2012 - 2013
Skills
Research, Microsoft Office, Data Analysis, Higher Education, PowerPoint, Public Speaking, Customer Service, Microsoft Excel, Microsoft Word, Teaching, Event Planning, Statistics, Time Management, Community Outreach, Social Media, Student Affairs, Leadership, Teamwork, Editing
Education
Colorado State University 2009 — 2013
Bachelor's degree, Civil Engineering
Comcast Cable California Region August 2015 - Present
Comcast West Division June 2014 - Present
Comcast Cable West Division February 2012 - June 2014
Comcast Cable West Division February 2011 - May 2012
Comcast Cable August 2010 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Apex Programming, CSG, PowerPoint, Data Entry, Customer Service, Customer Oriented, Internal Communications, SharePoint, Technical Support, Process Improvement, Telecommunications, Cross-functional Team..., Marketing Strategy, Product Marketing, Customer Retention, Marketing, Call Centers, Strategic Partnerships, Account Management, Sales
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor of Science (BS), Communication, General
Metropolitan State University of Denver 2004 — 2005
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Manual High School
Utah System of Higher Education March 2015 - Present
Wells Fargo Bank March 2011 - Present
Comcast Cable October 2001 - March 2011
Skills
Employee Relations, Vendor Management, Sourcing, Recruiting, Talent Acquisition, Applicant Tracking..., Interviews, Onboarding, Community Outreach, Consulting, PeopleSoft, Staff Management, Strongbox, Background screening, CARCO, Strategic Partnerships, Diversity Planning, Employee Engagement, Process Improvement, Sales and Service, Banking, Finance, Accounting, Marketing, Time Management, Talent Management, Internet Recruiting, Training, Call Centers, Leadership, Coaching, Hiring, Management, Temporary Placement, Strategy, College Recruiting, Employee Benefits, Taleo, Technical Recruiting, Job Fairs, Cold Calling, Staffing Services, Resume Writing, Screening Resumes, New Hire Orientations, Benefits Negotiation, Deferred Compensation, Workforce Planning
Education
Colorado Technical University 2011 — 2013
Comcast Cable February 1999 - Present
Skills
Telecommunications, Wireless, Broadband, Networking, Customer Satisfaction, Troubleshooting, Ethernet, IP, Telephony, Fiber Optics, Sales, Computer Network..., Cross-functional Team..., Product Management, Optical Fiber, VoIP, Customer Service
Education
Colorado State University 1996 — 1997
Business, Management, Marketing, and Related Support Services
Arrow Electronics August 2015 - Present
Air Methods February 2014 - August 2015
tw telecom June 2009 - December 2013
Comcast Cable August 2004 - January 2009
Rattlebrain Theater Company April 2002 - November 2003
Skills
HR Consulting, HR Policies, Strategic HR, HR Project Management, Employee Relations, Employee Benefits, Coaching, Business Coaching, Human Resources, Workforce Planning, Succession Planning, Onboarding
Education
University of Phoenix 1997 — 1999
Master's degree, Organizational Management - HR
Colorado State University 1987 — 1991
Bachelor of Arts (BA), Theatre/Theater
Comcast Cable August 2015 - Present
Musician March 2015 - Present
Caterpillar Inc. January 2015 - August 2015
Skills
Session Drumming, Social Networking, Music Producing, Marketing, Microsoft Office, Research, Microsoft Excel, Management, Microsoft Word, PowerPoint, Sales, Training, FL Studio, Leadership, Customer Service
Education
Colorado Technical University 2014 — 2017
Project Management, Business Administration, Management and Operations, 3.5 GPA
Career Education Corporation April 2012 - Present
Comcast Cable February 2008 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing
Education
Colorado Technical University 2014 — 2016
Bachelor of Science in Business Administration, Business Development
Dish Network November 2009 - Present
Westwood College June 2004 - November 2009
Comcast Cable August 1998 - November 2003
Skills
Call Centers, Telecommunications, Team Leadership, Team Building, Management, Training, Direct Sales, Sales Management, Marketing, Public Speaking, Coaching, Customer Service, Microsoft Office, Microsoft Word, Customer Experience, Salesforce.com, Business Development, Cold Calling, PowerPoint, Microsoft Excel, Strategic Planning, Team Management, Recruiting, Business Planning, Human Resources, Marketing Strategy
Education
Colorado State University 2011 — 2013
Bachelor's Degree, Business Management, 3.60 GPA
MasTec Advanced Technologies April 2014 - Present
DIRECTV 2009 - 2013
Dish Network February 2003 - March 2009
Cox Communications July 2000 - November 2002
Comcast Cable June 1996 - July 2000
Skills
Training, Leadership, Management, Operations Management, Troubleshooting, Recruiting, Human Resources, Business Process..., Customer Satisfaction, Sales Operations, Business Process, Customer Service, Policy, New Business Development, Customer Retention
Education
Colorado Technical University 2015 — 2016
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Bald Knob High School 1987 — 1991
Sprint August 2014 - May 2015
HSS Inc April 2014 - August 2014
Mattress King Colorado February 2014 - June 2014
Comcast Cable September 2012 - September 2013
Comcast Cable February 2009 - September 2012
Skills
Call Centers, Invoicing, Data Entry, Account Management, Time Management, Accounting, Technical Support, Accounts Receivable, Account Reconciliation, Accounts Payable, Microsoft Excel, General Ledger, Access, Finance
Education
Colorado State University-Global Campus 2013 — 2015
Bachelor’s Degree, Accounting, 3.92
Texas A&M University 2000 — 2003
Bachelor’s Degree, Horticulture, 3.26
Electrolux October 2012 - Present
Comcast Cable December 2004 - September 2012
Education
Colorado Technical University 2010 — 2013
Spectrum Business October 2015 - Present
Comcast Cable September 2013 - October 2015
Comcast Cable May 2012 - September 2013
Comcast March 2011 - May 2012
Integra Telecom March 2008 - March 2011
Monarch Shower Doors & Glass, Inc May 1997 - May 2010
Skills
Salesforce.com, Channel, Account Management, Sales Management, New Business Development, Selling, Lead Generation, VoIP, Sales, Network Design, Sales Operations, Sales Presentations, Forecasting, Telecommunications, Training, Management, B2B, Direct Sales, Marketing, Negotiation, Sales Process
Education
Colorado State University 2007 — 2011
Bachelors, Public Management/Criminology
Way Station, Inc. April 2015 - Present
Eliassen Group October 2014 - April 2015
TEKsystems - Constellation Energy/Exelon Corporation November 2013 - October 2014
Lockheed Martin, IS&GS - Centers for Medicare Medicaid Services January 2013 - September 2013
G4S Secure Solutions (USA) Inc. July 2011 - August 2012
Abacus Corporation January 2009 - December 2011
Ezup Entertainment LLC June 2007 - December 2011
Robert Half International - Connections Academy January 2007 - December 2011
Peak-Ryzex - Formally known as Peak Technologies INC June 2007 - December 2009
Comcast Cable May 2006 - January 2007
Skills
Security, Networking, Troubleshooting, Customer Service, Training, Business Development, Technical Support, Leadership, Budgets, Active Directory, Management, Human Resources, Computer Hardware, Information Technology, Interviews, Technical Recruiting, Social Networking, Marketing, Time Management, Servers, Strategic Planning, Windows, TCP/IP, Recruiting, Account Management, Vendor Management, Team Building, System Administration, Public Speaking, Business Strategy, Social Media, Music Production, Microsoft Excel, Team Leadership, Administration, Sourcing, Talent Acquisition, Process Improvement, Entrepreneurship, Marketing Strategy, CRM, Contract Recruitment, Start-ups, Online Advertising, XP, Program Management, Applicant Tracking..., Internet Recruiting, Transportation, Transportation...
Education
Colorado Technical University 2014 — 2016
Bachelor of Science (B.S.), Business Administration: Logistics/Supply Chain Management
Colorado Technical University 2008 — 2011
Associate of Science (A.S.), Accounting
West Tennessee State Veterans Cemetery/TN Department of Veterans Affairs February 2015 - Present
US Navy Reserves August 2008 - Present
Support Solutions August 2013 - September 2014
Comcast Cable January 2013 - August 2013
US Navy April 1998 - July 2008
Skills
Data Entry, Supervisory Skills, Time Management, Office Administration, Training, Process Scheduler, Customer Satisfaction, Administration, Recruiting, Customer Support, Employee Training, Software Documentation, Administrative..., Team Leadership, Teamwork, ADP Payroll, Military Experience, Microsoft Office, Leadership, Organizational..., Criminal Justice, HR Management, Group Training, Public Speaking, Workplace Safety, Managed Funds, Evaluations, DoD, Military, Security Clearance, Military Operations
Education
Colorado Technical University 2014 — 2015
Master's Degree, Organizational Leadership
Colorado Technical University 2012 — 2014
Master's Degree, Criminal Justice
Colorado Technical University 2011 — 2012
Bachelor of Science (BS), Business Administration/Human Resources Management
Colorado Technical University 2010 — 2011
Associate of Arts (A.A.), General Studies
Interaction Associates October 2013 - Present
Scripps Health October 2011 - November 2012
Amylin Pharmaceuticals September 2006 - June 2010
Comcast Cable January 2003 - September 2006
AT&T Broadband July 2001 - January 2003
Skills
Succession Planning, Change Management, Leadership Development, Executive Coaching, Team Leadership, Team Development, Organizational Learning, Talent Management, Organizational..., Organizational..., Strategic Planning, Performance Management, Return on Investment, Leadership, Employee Engagement, Strategy, Career Development, Staff Development, Coaching, Training, Program Management, Start-ups, Executive coaching
Education
Colorado State University 1990 — 1993
Master of Education (M.Ed.), Human Resource Development
Hewlett-Packard August 2014 - Present
Hewlett-Packard January 2012 - August 2014
Hewlett-Packard June 2010 - January 2012
CA June 2009 - June 2010
HP Software November 2007 - June 2009
Comcast Cable April 2005 - November 2007
Comcast Cable June 2002 - April 2005
Denver Public Schools November 2001 - April 2002
Allegis Group July 1999 - August 2001
Skills
Solution Selling, Sales Operations, Management, Selling, Leadership, Sales, Channel Partners, Recruiting, Sales Management, Cold Calling, Marketing Strategy, Strategic Planning, Business Planning, Business Strategy, Human Resources, SDLC, Business Process, Negotiation
Education
Colorado State University 1991 — 1996
BA, English
Comcast Cable January 2013 - Present
Comcast Cable March 2010 - January 2013
Comcast Cable January 2008 - March 2010
Comcast Cable June 2005 - January 2008
Mediacom Communications March 2004 - May 2005
Comcast Cable January 1999 - March 2004
TCI February 1997 - January 1999
Skills
RF, Telecommunications, Provisioning, Set Top Box, Video, Troubleshooting, Cisco Technologies, MPEG2, Quality Assurance, VOD, Integration, Broadband, VoIP, Cable Television
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor's Degree, Business Administration and Management, General, 3.5
Comcast Cable March 2014 - Present
Comcast Cable April 2010 - Present
Comcast Cable September 2004 - April 2010
Comcast Cable September 2003 - September 2004
The Broe Group February 2002 - September 2003
Galileo International April 2001 - August 2003
Rhythms NetConnections July 2000 - April 2001
Skills
Onboarding, Deferred Compensation, Human Resources, Employee Engagement, Succession Planning, Employee Benefits, Workforce Planning, Talent Management, Employee Relations, HRIS, Talent Acquisition, FMLA, Compensation & Benefit, Performance Management, Labor Relations, Recruiting, Sales Compensation, Benefits Administration
Education
Colorado State University
Bachelor of Science, Human Resource Management
Starz Entertainment Group May 2004 - Present
Comcast Cable 1997 - 2004
Sears Roebuck and Co May 1995 - December 1997
Skills
Telecommunications, Call Center, Account Management, Management, Project Planning, Customer Service, Customer Retention, Customer Satisfaction, Strategic Partnerships, Sales, Leadership, Training, Cable Television, Broadband, Microsoft Office, Television, Call Centers, Time Management, Customer Experience, Team Building, Team Leadership
Education
Colorado Technical University 2007 — 2008
BSBA, Project Management
Comcast Cable May 2006 - April 2007
Education
Columbia College 2006 — 2008
Florida State University 1995 — 1997
Comcast Cable January 2011 - Present
Skills
User Experience, E-commerce
Education
Colorado Technical University 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Bridgestone June 2015 - Present
Comcast Cable August 2008 - June 2015
Comcast Cable 2008 - December 2010
Comcast 2008 - December 2010
Crossmark January 2006 - 2008
Skills
Sales Operations, Customer Satisfaction, Direct Sales, Sales, Retail, Merchandising, Retail Sales, Selling, Telecommunications, Management, Marketing, Call Centers, Leadership, Training, Business Development, Customer Service, Customer Experience, Account Management, Recruiting, Cold Calling, Customer Retention, Salesforce.com, Sales Management, Sales Process, Team Building, Team Leadership, Solution Selling, Wireless, B2B, Sales Presentations, Marketing Strategy, New Business Development, Time Management, VoIP, Product Marketing, Competitive Analysis, Coaching, Forecasting, Broadband, Strategic Partnerships, Strategic Planning, Inventory Management, Cross-functional Team..., Budgets, Employee Training, Negotiation, CRM, Relationship Building, Contract Negotiation, Social Media Marketing
Education
Western Governors University 2006 — 2008
Marketing Management, General Studies, Marketing, Business
Colorado State University 1987 — 1989
BS, Business
Comcast Cable September 1997 - Present
Comcast 1997 - 2010
Education
Colorado Technical University 2005 — 2010
Masters Degree, Project Management & Operations Management
NGenSolutions January 2015 - Present
Mediacom Communications June 2008 - September 2014
Comcast Cable May 2005 - March 2008
continous computing 2004 - 2005
kamputech, Inc January 1984 - August 2004
AT&T Bell Labs 1985 - 1990
Skills
Ethernet, IP, VoIP, Wireless, Networking, Telecommunications, SS7, Optical Fiber, Routing, Carrier Ethernet, Metro Ethernet, System Deployment, Testing, MPLS, Network Design, TDM, Switches, SIP, WAN, Broadband, TCP/IP, DOCSIS, Telephony, SDN, OpenFlow, OpenStack
Education
Colorado State University 1971 — 1975
Bs, Computer science
ECS January 2014 - Present
Comcast Cable January 2006 - April 2012
Comcast January 1998 - July 2002
Skills
Call Center, Dispatching, Workforce Management, Billing, Customer Satisfaction, Telecommunications, Troubleshooting, Customer Service, Telephone Skills, Problem Solving, Operations Management, Team Building, Excel, Outlook, Inventory Management, Microsoft Office, Word, Data Entry, Windows, Teamwork, Team Leadership, Quality Assurance, Invoicing, Logistics, Customer Relations, Documentation, Fast Learner, Able To Work Under..., Well Organised, Multitasker, Call Centers, Software Documentation
Education
Colorado Technical University 2013 — 2015
Bachelor's Degree, Health/Health Care Administration/Management, 3.95
Intellitec College-Colorado Springs 2012 — 2013
Associate's degree, Health Information/Medical Records Technology/Technician
Manitou Springs High School 1981 — 1985
Diploma, General Studies
CEC Entertainment February 2014 - Present
CEC Entertainment February 2014 - Present
Comcast Cable July 2000 - August 2013
United States Army Reserve October 1986 - 2011
Comcast July 2000 - March 2010
Comcast July 2000 - March 2010
Skills
Process Improvement, Team Building, Project Management, Customer Service, Windows, Management, Strategic Planning, Microsoft Office, Sales, Account Management, Budgets, Change Management, New Business Development, Business Development, Employee Relations, Microsoft Excel, Marketing, Sales Management, Negotiation, Outlook, PowerPoint, Social Media, Team Leadership, Event Planning, Networking, Security, Program Management, Public Speaking, Access, Leadership, Business Analysis, Operations Management, Human Resources, Project Planning, Salesforce.com, Recruiting, Call Centers, Data Analysis, Logistics, Customer Satisfaction, Direct Sales, Telecommunications, Software Installation, Troubleshooting, Vendor Management, Microsoft Word, Software Documentation, Cabling, Strategy, Business Strategy
Education
Colorado Technical University 2007 — 2014
Bachelor's degree, System, Networking, and LAN/WAN Management/Manager, 3.5
Comcast September 2000 - Present
Comcast Cable May 2012 - July 2015
Comcast Cable September 2010 - May 2012
Comcast Commercial Services September 2008 - September 2010
Comcast Cable 2000 - 2009
Skills
Call Center, Telecommunications, Telephony, VoIP, Troubleshooting, Vendor Management, Provisioning, Broadband, Process Improvement, Cross-functional Team..., Customer Satisfaction, System Deployment, Digital Cable, Production Deployment, Operations Management, QAM, Cloud-based, Customer Experience, VOD, Cable Television, IP, Technical Support, Avaya, Team Leadership, Visio, IVR, BMC Remedy, Product Management, Telecommunications..., Wireless, Training, Call Centers, Leadership, Computer Network..., Networking, Switches, Integration, T1, Team Building, Cabling, Ethernet, Service Delivery, Managed Services, Relationship Building
Education
Colorado State University-Global Campus 2015 — 2018
Bachelor's degree, Business Administration, Management and Operations
Community College of Aurora
P.O.S.T, Public Officer Safety Training
Metropolitan State University of Denver
Business Administration and Management, General
Time Warner Cable October 2004 - Present
Comcast Cable September 1997 - March 2003
MCI Corporation March 1993 - September 1997
Skills
Call Centers, Vendor Management, Computer Network..., Process Improvement, Telecommunications, Broadband, Global Network..., Network Centric..., Cable Networks, Management, Technical Support, ITIL, Wireless, SharePoint, Project Management, VoIP, Networking, Network Security, Security, Testing, Program Management, Cable Television, Team Leadership
Education
Colorado State University-Global Campus 2015 — 2017
Master - Information Technology Management
Eckerd College 1984 — 1988
Bachelors, Business Management
Dartmouth College - The Tuck School of Business at Dartmouth
Business Engagement for the Security Professional
Comcast Cable June 2014 - Present
Lockheed Martin Space Systems Company May 2011 - Present
US Air Force Reserve March 2010 - October 2012
Intuit October 2009 - March 2010
Sun Microsystems August 2008 - January 2009
Avnet Technology Solutions January 2006 - August 2008
Skills
Vendor Management, Oracle, SDLC, Program Management, Cloud Computing, Business Analysis, Enterprise Software, Professional Services, Leadership, SAP, Security, Training, Integration, SQL, C++, Visual Basic, Windchill, EPDM, Tableau, Access, MySQL, Project+, Microsoft Excel, ERP, Data Warehousing, Data Center, Security Clearance, Data Analysis, Testing, Databases, SaaS, Management, Business Process, Salesforce.com, Cross-functional Team..., Process Improvement, CRM, Analysis, Team Leadership, Time Management, Sales, Change Management, SSAS 2008, DMX, PowerPivot, SharePoint, Rally
Education
Colorado Technical University 2008 — 2014
Bachelor of Applied Science (B.A.Sc.), Computer Science, 3.8
Metropolitan State College of Denver 1999 — 2003
Bachelor of Arts (BA), Political Science and Government
Comcast Cable August 2014 - Present
Comcast April 2009 - August 2014
Cisco Systems January 2008 - March 2009
Cisco Systems, Inc July 2000 - December 2007
Opuswave Networks February 1997 - June 2000
Nortel January 1995 - February 1997
Cray Computer Corporation January 1992 - January 1995
USAF May 1987 - June 1991
Skills
SIP, VoIP, Testing, Troubleshooting, GSM, Networking, Unix, RF, Ethernet, TCP/IP, Hardware, IP, Network Design
Education
Colorado Technical University 1991 — 1995
BSEE, Electrical Engineering
Time Warner Cable September 2009 - Present
Time Warner Cable May 2009 - September 2009
Vericept Corporation December 2008 - March 2009
Comcast Cable August 1999 - September 2008
Comcast 2000 - 2008
Skills
SDLC, Scrum, Agile Methodologies, Testing, Set Top Box, Integration, Troubleshooting, Quality Assurance, Broadband, Project Management, Linux, Management, Web Services, VOD, Leadership, Business Intelligence, TCP/IP, Unix, Telecommunications, SQL, Program Management
Education
Colorado Technical University-Greenwood Village 2008 — 2015
Master of Science (MS), IT Project Management
Colorado Technical University 2007 — 2015
Master's Degree, IT Project Management
Rally
Certified ScrumMaster, Agile Software Development
Colorado Technical University 2003 — 2006
BS ITM, IT Management
Front Range Community College 1993 — 1998
AAS, Electronics
AT&T August 2012 - Present
Broadband Services April 2010 - August 2012
Cable Lock April 2009 - May 2010
Comcast Cable April 2007 - March 2009
Comcast - North Central Division 2001 - 2009
Time Warner Cable September 2005 - April 2007
Skills
Broadband, Wireless, Troubleshooting, Vendor Management, Fiber Optics, IP, LAN-WAN, Telephony, Network Engineering, Customer Satisfaction, Provisioning, Managed Services, Data Center, BMC Remedy, Customer Retention, Unified Communications, Networking, Cross-functional Team..., Computer Network..., Customer Experience, Routers, Cisco Technologies, Ethernet, Switches, VoIP, Call Center, DSL, Avaya, WAN, Technical Support, Network Design, Management, VPN, Help Desk Support, Routing
Education
Colorado Technical University 2012 — 2017
B.S. in IT - Enterprise Management, Information Technology, In Progress
Houston Community College 1998 — 1999
n/a, IT / Network Engineering
Comcast March 2014 - June 2015
Comcast Cable November 2009 - March 2014
Comcast November 2006 - November 2009
Philip Morris International April 1994 - September 2006
Skills
Troubleshooting, Call Centers, Telephony, Broadband, Telecommunications, Sales, Customer Experience, Customer Satisfaction, Cabling, Customer Retention, Management, Team Building, Wireless, Networking, Vendor Management, DOCSIS, Avaya, Customer Service, Retail, Wireless Networking, Customer Support, Sales Operations, Coaching, Sales Management, Account Management, PowerPoint, Microsoft Office, Direct Sales, Training, Sales Process, Cross-functional Team..., Solution Selling, Selling, Fiber Optics, Ethernet, Team Leadership, Managed Services, Event Management, SAP, Inside Sales, Social Networking, Network Security, Customer Engagement, Social Media, Alarm Systems, Creative Problem Solving, Problem Analysis, Call Center, Leadership, Program Management
Education
Colorado Technical University 2007 — 2009
Bachelor's degree, Computer Software Engineering
Colorado Technical University 2005 — 2016
IT Networking ASS degree and Software Eng BSA Degree, Information Technology
ECPI College of Technology 2005 — 2007
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
LC Bird
March & McLennan Companies, Guy Carpenter June 2012 - Present
Comcast Cable July 2008 - June 2012
AT&T August 2005 - July 2008
Carrier Clinic October 2003 - August 2005
PSEG September 2000 - January 2002
Sysnet Integration 1997 - 2000
Skills
Leadership, Management, Business Strategy, TCP/IP, VoIP, Solaris, Testing, Unix, Telecommunications, System Deployment, Wireless, Integration, Data Center, Cisco Technologies, Weblogic Administration, Microsoft SQL Server, Linux, Troubleshooting, Program Management, Disaster Recovery, Security, Cloud Computing, Business Analysis, System Architecture, Project Management, Vendor Management, DOCSIS, Networking, Web Services, Financial Risk, Six Sigma, Network Architecture, Enterprise Architecture, Solution Architecture, IT Strategy, IT Management, IT Operations, IT Service Management, IT Solutions, IT & Business Strategy..., IT Business Strategy, System Administration, Managing Offshore Teams, Team Management, IT Capital Planning, Process Optimization, Network Optimization, System Migration, Technology Integration, Database Administration
Education
Colorado State University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration
Rutgers, The State University of New Jersey-New Brunswick 2001 — 2004
Bachelor of Science (B.S.), Computer Science
Comcast August 2013 - Present
Comcast Cable September 2007 - September 2013
Convergys January 1998 - September 2007
Skills
Call Centers, Customer Service, Customer Experience, Telecommunications, Customer Satisfaction, Customer Retention, Telephony, Broadband, Account Management, Avaya, Team Leadership, Sales, Loyalty Programs, Direct Sales, Vendor Management
Education
Colorado State University-Pueblo 1999 — 2003
Bachelor of Science (B.S.), Criminology
Philadelphia Freedom Valley YMCA October 2009 - Present
Boss Staffing December 2005 - January 2006
Hotwire Communications LLC January 2005 - November 2005
Comcast Cable July 2002 - July 2004
Comcast Cable March 1999 - May 2002
Education
Colorado Technical University 2008 — 2009
MBA, Marketing
Colorado Technical University 2007 — 2008
BS, Marketing
Wachovia, A Wells Fargo Company 2004 - 2009
Wachovia, A Wells Fargo Company 2004 - 2009
comcast cable 2002 - 2004
MHASP 1998 - 2001
Skills
Auditing, Financial Reporting, Financial Analysis, Account Reconciliation, Accounting, Internal Controls, General Ledger, Accounts Payable, Accounts Receivable, Cash Flow, Sarbanes-Oxley Act, Cash Management, Analysis, Tax, Finance, Financial Accounting, Internal Audit
Education
Colorado Technical University 2009 — 2011
Master of Business Administration (MBA), Finance, Computer and Information Sciences and Support Services
Temple University 1996 — 2001
Bachelor's degree, Accounting, Business Law
Philadelphia High School for Girls 1988 — 1992
Comcast West Division February 2015 - Present
Comcast West Division February 2012 - February 2015
Comcast Cable September 2007 - June 2011
Comcast Cable Mile High Region January 2010 - April 2011
CH2M HILL October 2002 - September 2007
Skills
Forecasting, Analysis, Budgets, Financial Analysis, Management, Microsoft Excel, Process Improvement, Access, Microsoft Office, Variance Analysis, Financial Reporting, Business Analysis, Team Leadership
Education
Colorado State University 1997 — 2002
BS, Accounting
DIRECTV November 2014 - Present
EOS CCA June 2014 - Present
N.E.W. Customer Service Companies, Inc August 2012 - July 2013
Randstad US March 2012 - July 2012
Alpine Access October 2010 - February 2011
Comcast Cable April 2006 - November 2008
Skills
Customer Service, Call Centers, Data Entry, Outlook, Microsoft Office, Microsoft Word, 10 Key, Customer Experience, Telephone Skills, PowerPoint, Customer Retention, Sales, Customer Support, Filing
Education
Colorado Technical University 2010 — 2012
UnitedHealth Group October 2014 - Present
CVS Caremark Corporation September 2012 - Present
Comcast Cable February 2003 - October 2011
ClientLogic October 2002 - February 2003
Qwest June 2002 - September 2002
Skills
Customer Service, Invoicing, Training, Telephone Skills, Time Management, Sales, Team Leadership, Management, Customer Experience, Customer Satisfaction, Insurance, Troubleshooting, Call Centers, Process Improvement
Education
Colorado Technical University 2008 — 2010
Associates in Science of Business Administration, Mangement
Colorado Technical University
Bachelor of Science, Business Administration
Colorado Technical University
Associate of Science, Business Administration
Comcast Cable December 2012 - Present
ManpowerGroup August 2012 - December 2012
CareCore National April 2012 - November 2012
ATB Services July 2008 - October 2011
PGi January 2008 - June 2008
Hewlett-Packard July 2004 - December 2007
Hewlett-Packard (via Estrategies) July 2003 - July 2004
Albums Inc. May 2002 - May 2003
Skills
MS Office Suite, Lotus Notes, SharePoint, Training & Development, Software Quality..., User Acceptance Testing, Supervising, Desktop Publishing, Graphic Design, Typesetting, Data Entry, Accounts Receivable, Data Analysis, Data Management, Report Generation, Customer Service, Customer Relations, Call Center, Office Administration, SOX, Creative Problem Solving, Issues Management, Quickbooks, SAP, AS400, JD Edwards, Compliance, Sales Support, Administrative Support, Order Management, Order Entry, Sales Order Processing, Facebook, Software Training, Corel Draw, Pagemaker, Excel, PowerPoint, Administrative..., Call Centers, QuickBooks, Problem Solving
Education
Colorado Technical University 2015 — 2016
Bachelor’s Degree, Business Administration, Organizational Behavior, 3.89
Western International University 2005 — 2007
Bachelor of Science, International Business, 3.2
Advanced Career Training 1991 — 1992
Certificattion, Travel & Tourism
Griffin High School 1983 — 1987
High School Diploma, General
Duval County Public Schools September 2014 - Present
Duval County Public Schools June 2013 - September 2014
Duval County Public Schools October 2007 - June 2013
Duval County Public Schools December 2006 - October 2007
Comcast Cable January 2006 - November 2006
Patriot Technologies Jacksonville June 2005 - January 2006
Manpower Professional Jacksonville October 2005 - November 2005
Andrew Jackson High School Jacksonville October 2003 - June 2005
Skills
Technical Support, Training, Servers, Troubleshooting, Leadership, Staff Development, Windows XP, Network Administration, Networking, Operating Systems, Software Installation, Hardware, Access, Windows, TCP/IP, Routers, Management, Curriculum Design, Higher Education, WAN, LAN-WAN, Instructional Design, System Administration, Printers, IP, Testing, Databases, VoIP, Switches, Active Directory, Windows Server, Computer Hardware, Coaching, Enterprise Software, Administration, Analysis, XP, Human Resources, Ethernet, Microsoft SQL Server, ITIL v3 Foundations...
Education
Colorado Technical University-Online 2012 — 2014
Masters of Science Management (MSM), Information Technology and Project Management
Paine College 1997 — 2002
Business Administration, Information Systems
Cigna-HealthSpring December 2014 - Present
Comcast Cable June 2008 - December 2014
Skills
Telecommunications, VoIP, Cold Calling, Telephony, Managed Services, Customer Service, Billing Systems, Account Management, Oracle, CSG, Microsoft Word, Microsoft Excel, PowerPoint, Avaya, Outlook, Microsoft Office, Call Centers, Leadership, Process Improvement, Team Building, Troubleshooting
Education
Colorado Technical University 2015 — 2016
Master of Health Sciences, Health Care Mangement
Colorado Technical University 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Comcast Cable July 2013 - Present
Integra Telecom October 2011 - July 2013
Ygnition Networks October 2007 - September 2011
DirecTECH October 2006 - May 2007
Intrado November 2004 - August 2006
Rod's Liquor July 2003 - November 2004
Colorado State University August 2000 - July 2003
City Market June 1997 - July 1999
Skills
Telecommunications, Telephony, VoIP, Troubleshooting, Call Center, Satellite TV, Internet Services, IP, Broadband, Wireless, Data Analysis, Quality Assurance, Quality Auditing, Process Analysis, Quality Reporting, Quality Results, Process Improvement, Customer Service, Customer Experience, Customer Satisfaction, Customer Retention, Team Building, Team Leadership, Call Centers, Computer Network..., Management, Data Entry
Education
Colorado State University 1999 — 2003
Bachelor of Science (B.S.), Business Administration (Concentration: Computer Information Systems)
Colorado State University 1999 — 2003
Bachelor of Science (B.S.), Business Administration (Concentration: Marketing)
Rifle High School 1996 — 1999
Comcast Cable July 2013 - Present
Comcast December 2006 - Present
Charter Communications June 2003 - June 2006
Charter Communications October 1999 - June 2003
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Oracle Applications, JD Edwards, Khalix, Financial Analysis, Financial Reporting, Financial Accounting, Financial Modeling, Variance Analysis
Education
University of Colorado at Denver 1992 — 1994
Master's degree, Elementary Education and Teaching
Colorado State University 1985 — 1989
Bachelor of Science (BS), Accounting
SESC January 2013 - Present
Comcast Cable 2008 - 2012
Comcast Cable 2005 - 2008
Comcast Cable 2002 - 2005
AT&T Cable 2000 - 2002
Skills
Integration, Agile Methodologies, QTP, Mobile Testing, Quality Assurance, SQL, Software Development, Requirements Analysis, Project Management, Visio, Oracle, System Testing, Databases, SDLC, Testing
Education
Colorado Technical University
Master of Business Administration (MBA)
Colorado Technical University
Master's degree, Management-Systems Engineering
Colorado Technical University
Master's degree, Management-Information Technology
FTS USA May 2013 - August 2013
CenturyLink January 2013 - May 2013
Comcast Cable June 2009 - January 2013
Comcast Cable November 2004 - June 2009
Time Warner Cable February 2004 - November 2004
Global Solutions Electronics Company July 2003 - February 2004
Time Warner Cable March 1999 - July 2003
Sprint August 1998 - March 1999
US Navy October 1995 - May 1998
US Navy July 1993 - October 1995
Skills
Telecommunications, Project Management, Wireless, Troubleshooting, VoIP, Java, TCP/IP, Requirements Analysis, IP, Testing, Mobile Devices
Education
NCTI Advanced Technician 2004 — 2005
Broadband Internet and Cable TV Coursework, 3.8 GPA
NCTI System Technician 2002 — 2003
Broadband Internet and Cable TV Coursework, 4.0 GPA
McHenry County College 1996 — 1997
Computer Science / Information Systems Coursework, 3.8 GPA
Naval Recruiter, Naval Leadership 1993 — 1995
Persuasive Communication Certification
Naval Fire Control (Class A & C)/ Navy Nuclear Power 1990 — 1992
Colorado State University 1987 — 1988
Mathematics and Computer Science
Misty Ridge Homeowners Association November 2010 - Present
Comcast Cable February 2011 - October 2011
Comm-Works, LLC March 2006 - December 2008
Skills
Project Management, Operations Management, Operational Excellence, Military Operations, Computer Aided Dispatch, Accounting, Account Reconciliation
Education
Indiana Wesleyan University 1991 — 1993
Bachelor of Science (BS), Business Administration, Management and Operations
Colorado State University 1979 — 1981
Associate of Arts and Sciences (AAS), Business/Managerial Economics
Apple April 2014 - Present
support.com July 2013 - April 2014
Market Source, Inc July 2012 - May 2013
Comcast Cable November 2002 - October 2005
GC Services - California Relay Service February 1999 - July 2002
Skills
Troubleshooting, Remote Troubleshooting, Customer Service, Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Social Media, Technical Support, Technology, Wireless Networking, Windows 7, Mac OS, iOS, Training, Employee Training, Quality Assurance
Education
Colorado Technical University
Comcast Cable September 1998 - January 2015
CLS Communications July 1992 - September 1998
United States Marine Corps July 1987 - July 1992
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Project Management, Job Coaching
Education
Colorado Technical University 2003 — 2006
Bachelor's degree, Business Administration and Management, General
Comcast Cable Customer Care SupervisorXeroxJuly 2013 - April 2014
Skills
Call Centers, Customer Service, Customer Experience, Troubleshooting, Team Leadership, Technical Support, Customer Satisfaction, Leadership, Outlook, Team Building, Customer Retention, Process Improvement, Sales
Education
Colorado Technical University 2015 — 2017
Bachelor's degree, Information Technology - Network Management