Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
eXp Realty September 2014 - Present
ValleyCrest Companies July 2014 - February 2015
SoundCure February 2014 - July 2014
Sonic.net May 2013 - February 2014
HI-TECH AV February 2013 - May 2013
San Francisco Chronicle June 2012 - September 2012
Comcast Cable October 2008 - April 2012
Metro Newspapers June 2006 - December 2007
Skills
Advertising Sales, Inside Sales, Sales Operations, Leading Sales, Digital Media Sales, Cold Calling, Direct Sales, B2B Sales and Marketing, Sales, Lead Generation, Salesforce.com, Sales Process, Customer Retention, SEO Marketing, SEOM, Search Engine..., Web 2.0, Business Development, Account Management, SEO, Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Management, Social Networking, SaaS, Time Management, Leadership, Advertising, Networking, Technical Support, Digital Media, Telecommunications, Social Media Marketing, Team Leadership, Training, CRM, Marketing, New Business Development, Sales Management, Product Marketing, Strategic Partnerships, Solution Selling, Mobile Devices, Sales Presentations, Selling, Email Marketing, Online Marketing
Education
National Academy of Sports Medicine
Physical Fitness Technician
De Anza College
AA, Liberal Arts
Comcast Cable January 2014 - Present
Richmar Associates Inc July 2012 - Present
Fireside Bank August 2008 - March 2012
AMERICAN REVENUE MANAGEMENT October 2004 - July 2008
San Leandro Collection Service March 2002 - September 2004
Skills
Loans, Mentoring, Customer Service, Banking, Payment Processing, Mortgage Lending, Problem Solving, Credit, Underwriting, Customer Relations, Excel, Negotiation, Team Building, Strategic Planning, Compliance, Coaching, Account Management, Microsoft Office, Team Leadership, Credit Analysis, Word, Access, Call Center, PowerPoint, Customer Satisfaction, Billing, Real Estate, Payments, Outlook, Accounts Receivable, Analysis, Administration, Risk Management, Supervisory Skills, Financial Analysis, Contract Negotiation, Training, Management, Microsoft Excel, Microsoft Word, Payment Card Processing, Sales, Call Centers, Recruiting, Invoicing, Finance, Loss Mitigation, Loan Servicing, Leadership, Program Management
Education
Cuesta College 1987 — 1989
Associate of Science (AS)
Cuesta College 1987 — 1989
Associate of Arts
Comcast Cable June 2005 - Present
Motorola Solutions June 2000 - September 2004
Skills
IT Operations, Electricians, Electronics, Computer Repair, Electrical Repairs, Hardware Installation, Field Installation, Network Installation, Telecommunications, Telephone Skills
Education
Coyne College 2004 — 2005
Lincoln College 2000 — 2004
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
New York Life Insurance Company December 2012 - Present
BNI 2013 - 2014
Aflac June 2012 - December 2012
Comcast April 2005 - March 2012
Comcast October 2000 - April 2005
Comcast Cable June 1999 - October 2000
Skills
Insurance, Asset Protection, Protection..., Multi-generational..., Legacies, 401k Rollovers, Retirement Planning, Estate Planning, Wealth Preservation..., Gifting Strategies, Small Business, Key Person Protection, Succession Planning, Multitasking Skills, Time Management, Thought Leadership, Life Insurance, 401(k) Rollovers, Multi-Generational..., Long-Term Care Insurance, CRM
Education
Southern Adventist University 2009 — 2012
MBA, Marketing, Mangerial Sciences, 3.65
Covenant College 2002 — 2005
Bachelor of Science, Organizational Management, 3.8
Cleveland High School
State Farm September 2015 - Present
State Farm January 2015 - May 2015
Primerica March 2013 - December 2014
Comcast Cable March 2014 - August 2014
US Army April 2004 - September 2012
Skills
Licensed Life Insurance..., Financial Services, Financial Education, Police, Criminal Investigations, Military, Patrol, Retirement Planning, Protection, Military Training, Army, Financial Advisory, Force Protection, Term Life Insurance, Intelligence Analysis, Life Insurance, Leadership, Team Leadership, Security, Government, Sales, Military Experience, Military Operations, Coaching, Security Clearance, Command, Customer Service, Team Building, Insurance, Project Management, Strategic Planning, Direct Sales
Education
Lee University 2015 — 2017
Youth Ministry
Dalton State College 2012 — 2015
Gordon Lee High School 1998 — 2002
Google March 2013 - Present
GOOGLE INC January 2010 - February 2013
Comcast Cable April 2009 - January 2010
First Step Computer Store January 2000 - January 2002
Dellah Media Production ISP January 1999 - January 2000
Skills
Linux bash, Linux, Python, Django, HTML, CSS, Bash, TCP/IP, Network Security, DNS, VMware, Ubuntu, Apache
Education
Davenport University 2006 — 2009
Bachelor of Science, Network Security
Haigazian University 2004 — 2005
Freshman Year, Computer science
Thamer 1991 — 2003
Comcast Cable September 2001 - Present
Cablevision Systems July 1985 - June 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Dakota County Technical College 1981 — 1983
Associate's Degree, Cable TV Technician
Cablevision April 2011 - Present
Comcast Cable January 2008 - December 2010
AT&T June 2007 - October 2007
T-Mobile October 2006 - May 2007
Cingular January 2006 - April 2006
DIRECTV May 2004 - September 2005
Time Warner Cable July 2003 - April 2004
RCN January 2001 - June 2003
RCN November 1999 - December 2000
Skills
Integration, RF, T1, DS3, Telephony, Local Area Network, WiFi, Cabling, Cat5e, Coax, T-Berd, UMTS, Node B, Routing, Harness, Patch Panels, Inside Plant, Cat 3, Licensed to Sell..., Licensed Life Insurance..., Optical Fiber, Cables
Education
CUNY Medgar Evers College
Education
Comcast Cable January 2013 - Present
Best Buy 2012 - 2013
76 2010 - 2012
Skills
Customer Satisfaction, Customer Service, Troubleshooting, Microsoft Office
Education
De Anza College
Wyotech-Fremont
Sleep Train May 2013 - Present
Comcast Cable February 2013 - December 2013
Nestlé Waters North America September 2011 - May 2012
Precision Weld Tech September 2010 - September 2011
Blue Property Group October 2007 - August 2010
Lyon Management October 2006 - October 2007
American Express March 1996 - June 1999
Skills
Retail, Inventory Management, Key Account Development, Trade Marketing, Forecasting, Microsoft Excel, Warehousing, Teamwork, SAP, Property Management, Management Consulting, Art Direction, Direct Sales, Sales Presentations, Sales Process, Luxury Goods, Luxury Lifestyle, Luxury Brand Marketing, Hosting, Travel, Account Management, Customer Service, Product Marketing, Sales
Education
De Anza College 1995 — 1998
Business Administration and Film Production
Verizon Wireless June 2013 - Present
AutoZone July 2010 - February 2013
Comcast Cable July 2011 - September 2012
DeKalb County Government February 2009 - June 2009
Skills
Retail, Merchandising, Inventory Management, Store Management, Sales, Customer Satisfaction, Customer Service, Loss Prevention, Retail Sales, Inventory Control, Profit, Sales Management, Time Management, Microsoft Office, Microsoft Excel
Education
Clayton State University 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership
Dekalb Technical College 2007 — 2010
Associate's degree, Legal Assistant/Paralegal
Comcast Cable July 2015 - Present
Comcast Cable February 2006 - July 2015
Skills
Ethernet, Metro Ethernet, Testing, Data Center, Fiber Optics, Juniper, DOCSIS, Optical Fiber, Ciena, DWDM, Multiplexing, RF, Digital Video, Fiber Splicing, SCTE, Customer Escalation..., Cell Backhaul, Routers, Telephony, Telecommunications, VoIP, IP, Broadband
Education
De Anza College 2009 — 2019
3.6 GPA
Apollo High School 1998 — 2012
High School
Comcast Cable December 2014 - Present
Bang Bang Music Group January 2011 - Present
Att December 2000 - August 2014
Skills
Telecommunications, Team Leadership, Customer Service, Customer Experience, Customer Satisfaction, Sales, T1, Customer Retention, Microsoft Word, Microsoft Office, PowerPoint, Call Centers, Call Center, Social Networking, Team Building, VoIP, Management, Networking
Education
Pace University 2011 — 2013
Computer Science
Dekalb Technical College 2000 — 2002
no, Computer Science
Philidor Rx Services July 2015 - Present
Comcast Cable October 2011 - June 2014
Delaware County Community College November 2009 - May 2010
Skills
Customer Satisfaction, Networking, Troubleshooting, Technical Support, Security, Computer Hardware, Windows 7, Routers, Windows XP, Active Directory, BMC Remedy
Education
Southern New Hampshire University 2013 — 2016
Master's Degree, Computer and Information Systems Security/Information Assurance
Peirce College 2010 — 2013
Bachelor's Degree, Network Administration and Security
Delaware County Community College 2008 — 2010
Associates in Applied Science, Network Engineering
Township of Union December 2004 - Present
CN8 THE COMCAST NETWORK January 2002 - December 2004
CN8 THE COMCAST NETWORK January 2000 - February 2002
Comcast Cable June 1997 - December 1999
COMCAST AD SALES January 1998 - November 1999
Skills
Video Editing, Film Production, Television, Video Production, Public Relations, Social Media, Photoshop, Video, Post Production, Photography, Final Cut Pro, Journalism, Advertising, Editing, Microsoft Office, Film, Broadcast, Digital Media, Commercials, Public Speaking, Press Releases, Broadcast Journalism, Media Production, Producing, Camera, Multimedia, Videography, Camera Operating, HD Video, Voice Over, Documentaries, Storytelling, Facebook, Broadcast Television, Non-linear Editing, Social Networking, Web Content, Web Video, Master Control, Strategic Communications
Education
Curry College 1993 — 1996
Bachelor's degree, Communications
Newbury College 1992 — 1994
Associate Degree, Television Production
Comcast Cable August 2015 - Present
Comcast Cable September 2013 - August 2015
Comcast Cable April 2012 - September 2013
Comcast Cable November 2009 - April 2012
iGPS April 2009 - September 2009
Frontier Communications August 2006 - April 2009
CCS Financial Systems, Inc May 2004 - July 2006
Skills
Big Data Analytics, Hadoop, R, SAS E-Miner, SAS Base, Predictive Analytics, Predictive Modeling, SAS, Text Mining, Data Mining, Business Intelligence, Statistics, Excel Dashboards, Data Visualization, Analytics, Teradata, Data Analysis, Customer Experience, Microsoft Excel, Process Improvement, Dashboard, Microsoft SQL Server, PowerPoint, Data Manipulation, Operational Efficiency, Chart, SSIS, Business Impact Analysis, Telecommunications, Business Process, Management, Econometrics, Algorithms, Aviation, Private Pilot, Gamification, Idea Generation, Forecasting, Cross-functional Team..., Project Management, Call Centers, Ideas Development
Education
Saint Joseph's University
Masters of Science - Business Intelligence and Analytics
Daniel Webster College 2000 — 2004
B.S., Flight Operations
Highschool
AT&T October 2009 - Present
Comcast Cable May 2008 - November 2008
Comcast Cable November 2006 - August 2007
Skills
Wireless, VoIP, Telecommunications, Sales, Direct Sales, Call Centers
Education
De Anza College
Ohlone College
Comcast 2011 - Present
Comcast Cable 2006 - 2011
Skills
Troubleshooting, Broadband, Customer Satisfaction, Wireless, IP, RF, Integration, VoIP, Call Centers, Team Leadership, Fiber Optics, Ethernet, Cross-functional Team..., Telephony, Optical Fiber, Leadership
Education
Dakota County Technical College
Freelance April 2012 - Present
Time Warner Cable December 2006 - March 2012
Comcast Cable December 2005 - December 2006
American Forces Radio and Television Service/Air Force News Agency March 1997 - December 2004
Skills
Telecommunications, Television, Television News, Video Journalism, Video Game Journalism, Broadcast Television, Cable Television, Television Producing, Television Studio..., Video, Video Production, Video Editing, On-air Hosting, Hosting, Writing, News Writing, Television Research, Broadcast, Digital Media, Social Media, Radio Broadcasting, Radio Host, Microsoft Office, Customer Service, Troubleshooting, Avid, Breaking News, Radio, Storytelling, Producing, Camera, Blogging, TV Production
Education
Cypress College 1996 — 2014
AA in Liberal Arts, Social & Behavioral Sciences
Defense Information School 1997 — 2000
Certification, Basic Broadcasting, Advance Electronic Journalism, Public Affairs
Orange County High School of the Arts 1993 — 1995
Diploma, Visual and Performing Arts
State of Colorado April 2014 - Present
Pearson eCollege December 2009 - August 2013
Comcast Cable July 2008 - June 2009
Comcast Cable 2006 - 2008
Skills
Operations Management, Team Leadership, Excel, Call Center, Customer Relations, Troubleshooting, Microsoft Office, Process Improvement, Telecommunications, Team Building, Customer Experience, Scheduling, Avaya, Process Scheduler, Microsoft Excel, Vendor Management, Software Documentation, Customer Service, Call Centers, Help Desk Support, Networking, Technical Support, Leadership, Windows, Project Management, CRM, XP, Customer Satisfaction, Management, System Administration, Coaching, Training, Customer Retention, Quality Assurance, Visio, Analysis, SharePoint, Access, ITIL, Active Directory, Personal Development, Organizational..., Strategic Planning, Integration, Program Management, Account Management, Problem Solving
Education
Creighton University 1992 — 1996
Bachelor of Arts, History
Regis Jesuit High School 1988 — 1992
High School Diploma, Liberal Arts and Sciences, General Studies and Humanities
CenturyLink Business May 2013 - Present
Comcast Cable November 2007 - April 2013
Skills
Leadership, Training, Sales, Telephony, Telecommunications, Customer Service, Unified Communications, Management, Sales Management, Broadband, Co-location, Avaya, Team Building, Salesforce.com, Strategic Planning, Fiber Optics, Team Leadership, SIP Trunking, Outlook, Customer Satisfaction, Negotiation, Microsoft Office, Windows, Microsoft Excel, Microsoft Word, Public Speaking, Project Planning, Private Line, Hosted Voice, PowerPoint, English, CPE, T-1, Ethernet over Copper, Cloud Communications, Research, Teaching, Photoshop, Editing, Dedicated Internet, COS, ILEC, Data Circuits, Voice Solutions, Toll Free, Connectivity Solutions, Integrated Access, Data Transport, Fiber Optic Technology, Copper Cabling
Education
Dakota County Technical College
Associate of Arts and Sciences (AAS), Nuclear Engineering Technology/Technician
8x8, Inc. October 2013 - Present
Olympus March 2013 - September 2013
Google November 2012 - March 2013
Comcast Cable April 2006 - November 2012
Starbucks December 2004 - January 2006
Starbucks December 2004 - January 2006
Skills
Customer Service, Team Leadership, Sales, Technical Support, Call Center, Cable Modems, Telephony, Routers, Computer Hardware, Customer Satisfaction, Troubleshooting
Education
De Anza College
Total LIfe Changes, LLC April 2015 - Present
DS Domination - eCommerce January 2014 - January 2015
Global One - Paradigm Shift August 2012 - February 2013
Legal Shield, Inc. January 2008 - January 2013
911 Gas June 2011 - August 2012
Comcast Cable January 2001 - July 2009
Lia Sophia Jewelry August 2006 - March 2008
E.I. DuPont deNemours and Company September 1978 - August 1986
Skills
Mentoring, Sales & Marketing, Online Marketing, Customer Service, Social Media, Microsoft Office, Small Business, Legal Services, Identity Theft, Direct Marketing, Affiliate Marketing, Social Networking, Leadership, Legal Assistance, Entrepreneurship, Social Media Marketing, Coaching, Online Advertising, Marketing
Education
Dawn Career Institute Inc 2013 — 2013
Delaware Technical and Community College-Wilmington 1997 — 1998
Health Information/Medical Records Administration/Administrator
Delaware Opportunities Industrialization Center (Delaware OIC) 1977 — 1978
Business Administration and Management, General
Wilmington High School 1973 — 1977
Comcast Cable April 2014 - Present
Comcast September 2006 - April 2014
Skills
Telecommunications, VoIP, Wireless, Broadband, IP, Telephony, Ethernet, Troubleshooting, TCP/IP, Customer Satisfaction, Cisco Technologies, Customer Experience, Network Design, Microsoft Excel
Education
Davenport University 2010 — 2012
Labor Ready a True Blue Company April 2011 - Present
Labor Ready November 2009 - April 2011
Comcast Cable August 2006 - September 2008
Commerce Bank June 2003 - July 2004
Skills
Cold Calling, Staffing Services, Sales, Recruiting, Management, Account Management, Customer Service, Applicant Tracking..., Customer Satisfaction, Employee Benefits, Invoicing, Negotiation, Talent Acquisition, Temporary Placement, Temporary Staffing
Education
Cumberland County College
Comcast Cable September 2013 - Present
NAVTEQ, Inc. / Traffic.com November 2009 - August 2012
Strayer University September 2004 - May 2009
OfficeMax December 1999 - September 2004
National Wholesale Liquidators February 1998 - October 1999
Skills
Logistics Management, Database Administration, Network Administration, Customer Service, Customer Retention, Adobe Creative Suite, Illustration, Digital Illustration, Carpentry, Inventory Management, Graphic Design, Retail, Loss Prevention, Employee Training, Web Applications, Editing, Microsoft Office, Troubleshooting, Data Analysis, News Writing, Time Management, Data Entry, PowerPoint, Social Media, Outlook, Databases, Sales, Quality Assurance, Social Networking, HTML, Facebook, Teamwork, Windows, WordPress, Photoshop, Web Design, Social Media Marketing, Illustrator, Training, Team Leadership, Microsoft Word, Microsoft Excel, Management, Project Planning, Research, Interviews, User Experience
Education
Strayer University (DC) 2005 — 2009
BCIS, Computer Information Systems
Delaware County Community College 1998 — 2002
Associate's degree, Graphic Design, Incomplete
TCW Computer Systems, Inc. June 2013 - Present
Comcast Cable November 2006 - May 2013
United States Marine Corps September 2002 - June 2006
Ludwig's Corner Hardware June 2000 - June 2002
Skills
Team Leadership, Technology, Communication, Critical Thinking, Problem Analysis, Problem Solving, Time Management, Leadership, Customer Service, Microsoft Office, Troubleshooting, Microsoft Excel, User Friendly, Hugs, PowerPoint, Program Management, Windows, Leadership Development, Budgets, Software Installation, Team Building, Event Planning, Coaching, Microsoft Word
Education
DeVry University-Illinois 2011 — 2013
Associate's Degree, Electronics and Computer Technology, 3.9
Defense Language Institute 2003 — 2005
Professional Certificate, Modern Standard Arabic
Fatal OvaDose Records June 2000 - Present
Comcast Cable November 2010 - March 2013
Skills
Telephony, Cabling, Telecommunications, POTS, Broadband, VoIP, Ethernet, Cat5, Music, Music Production, Audio Engineering, Pro Tools, A&R, Recording, Music Industry, Record Labels, Sound, Radio, Entertainment, Studio Recording, Video, Songwriting, Video Production
Education
WCCCD 2013 — 2015
Associate’s Degree, General Studies
Davenport University 1993 — 1996
N/A, Business, Management, Marketing, and Related Support Services
Comcast Cable July 2007 - November 2014
Comcast Cable 2005 - 2007
Comcast Cable 2003 - 2005
Self - Employed Carpenter 1990 - 2003
Skills
Project Management, Space Planning, Management, HVAC, Vendor Management, Building Automation, Facilities Management, Space Management, Microsoft Office, Carpentry, Building Maintenance, Organization Skills, Electricians, Preventive Maintenance, Microsoft Excel, Plumbing, Staff Training, Logistics, Finish Carpentry, Data Entry, Data Analysis, Energy Efficiency, Architectural Drawings, Flat Roofing, Billing Systems, Project Coordination, Customer Service, Process Improvement, Troubleshooting
Education
BOMI International 2008 — 2014
Facilities Management Administrator
Delaware County Community College 2002 — 2004
Certificate, E-Commerce/Electronic Commerce
Comcast November 2011 - December 2013
Comcast Cable May 2005 - November 2011
Comcast January 2002 - May 2005
Comcast July 1993 - January 2002
Skills
Broadband, Telecommunications, Computer Network..., MPLS, Provisioning, Fiber Optics, TCP/IP, Ethernet, HFC, VoIP, Telephony, DWDM, DOCSIS, IP, Wireless, Cable Television, Data Center, Cabling, Process Improvement, Optical Fiber, Network Engineering, IPTV, Metro Ethernet, Call Center, System Deployment, SIP, Integration, VOD, Cables, Team Leadership, Cisco Technologies, Call Centers, Routers, T1, Network Design, LAN-WAN, Troubleshooting, WAN, DSL, Cable Modems, Network Architecture, Routing, SIP Trunking, Co-location, Internet Services, WiFi, Unified Communications, RF, Wireless Networking, PRI
Education
Delaware County Community College 1992 — 1995
Associate of Arts and Sciences (A.A.S.), Engineering
Jones International University
BABC, Business Communications
HP Enterprise Security January 2014 - Present
Indeed.com March 2013 - January 2014
Comcast Cable June 2011 - December 2012
Memeo Inc November 2010 - February 2011
Crossbow Technology August 2008 - December 2008
InMage Systems Inc. October 2007 - April 2008
TeleNav March 2007 - October 2007
Capitol Honda of San Jose March 2005 - June 2007
Skills
Direct Sales, Account Management, Sales, Salesforce.com, SaaS, Solution Selling, Networking, Customer Satisfaction, Customer Service, Building Relationships, Channel Partners, Lead Generation, Security, Strategic Partnerships, Enterprise Software, Sales Management, Management, Telecommunications, Enterprise Network..., Time Management, Sales Process, Cold Calling, Microsoft Office, Sales Operations, Leadership, Sales Presentations, Mobile Devices, Social Networking, Business Development, SIEM, Consultative Selling..., HP
Education
San Jose State University 2010 — 2012
Bachelor of Arts (B.A.), Major: Sociology Minor: Business- Sales Management
De Anza College 2006 — 2009
Transfer, Sociology
Independence High School 1994 — 1999
High School Diploma
Comcast Cable December 2012 - August 2014
Skills
Microsoft Office, Computer Hardware, Networking, Technical Support, Troubleshooting, Windows 7, Windows 8, Windows Server
Education
Dekalb Technical College 2013 — 2015
Associate's Degree, Information Technology
Comcast Cable August 2008 - October 2012
Comcast Cable 2008 - 2012
Skills
Customer Retention, Customer Satisfaction, Customer Service, Sales, Managed Services, Telephony, Direct Sales, Telecommunications, Wireless, Account Management
Education
De Anza College 1988 — 1990
Foothill College 1982 — 1983
Norcold, Inc. November 2005 - October 2014
Agape Distribution May 2004 - November 2005
BASF March 2001 - May 2004
Stamco (GenSystems) July 1998 - March 2001
Comcast Cable December 1996 - July 1998
Maclean Hunter Cable TV April 1983 - December 1996
Skills
Talent Management, Human Resources, Employee Relations, Employee Engagement, Performance Management, HR Policies, Talent Acquisition, Benefits Administration, Employee Benefits, HRIS, Onboarding, Recruiting, Leadership, Workforce Planning, Strategic Planning, Labor Relations, Interviews, Team Building, Leadership Development
Education
Wright State University-Lake Campus 2002 — 2004
Master of Business Administration (MBA), Organizational Leadership, 3.8
Davenport University
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services, 4.0
Henry Ford Community College
Associate of Arts and Sciences (A.A.S.), Organizational Leadership, 4.0
Mid West Sleep Center July 2005 - Present
Midwest Center for Sleep Disorders May 2005 - Present
Hurley Medical Center January 2003 - January 2005
Comcast Cable April 1998 - June 2001
Skills
Polysomnography, Obstructive Sleep Apnea, Sleep Medicine, CPAP, Sleep Disorders, Sleep Apnea, PAP, Respiratory Therapy, EEG, Pediatrics, BLS, EKG, Cpr Certified, Home Care, ACLS, Hospitals, Public Speaking, Clinical Research, Respiration, Oxygen, Healthcare, Patient Education, Treatment, Management, Health Insurance, Human Resources, Planning Budgeting &..., Interviews, Team Building, Team Leadership, Team Management, CPR Certified, Hardware Diagnostics, Healthcare Information...
Education
Davenport University 2000 — 2013
Bachelor’s Degree, Human Resource Management/ Health Care Adminstration
Lansing Community College 1995 — 2010
Course Work, Human Services, General/ Psychology
First California Mortgage Company July 2015 - Present
Carrington Home Solutions, L.P. March 2015 - July 2015
PennyMac Mortgage December 2014 - March 2015
Comcast Cable September 2013 - December 2014
Paramount Equity November 2012 - August 2013
AMPAC Fine Chemicals August 2008 - March 2013
Washington Mutual (Now Chase) April 2006 - August 2008
People's Choice Home Loan March 2005 - August 2006
Skills
Sales, Mortgage Lending, Credit, Sales Management, FHA, Management, Mortgage Banking, New Business Development, Refinance, Loan Origination, VA loans, USDA, Loans, Residential Mortgages, Marketing, Salesforce.com, Team Building, Training, Real Estate, Finance, Business Strategy, Negotiation, Outside Sales, FHA financing, Branch Management, Pharmaceutical Industry, EHS, Calyx Point, Recruiting, Cold Calling, Home Equity Loans, Insurance, Home Equity Lines of..., Mortgage Marketing, Lines Of Credit, Mortgage Underwriting, Rates, Residential Homes, Certified Mortgage..., Consumer Lending, Real Estate Financing, Loan Modifications, Selling, Encompass, Team Leadership, VA Loans, Customer Service, FHA Financing
Education
Butte College 1995 — 1995
Fire Science, Fire Science and EMT
Trinity University 1993 — 1995
Bachelors in Business Administration, Business
Weber State University 1989 — 1990
Bachelor of Science (B.S.), Business Administration
De Anza College 1987 — 1989
None, General Studies
Comcast Cable June 2011 - Present
Comcast Cable February 2007 - June 2011
Comcast Cable May 2005 - February 2007
Comcast Cable August 2003 - May 2005
Skills
Call Center, Customer Service, Problem Solving, Troubleshooting, Telecommunications, Workforce Management, Technical Support, Process Improvement, Customer Experience, Provisioning, Customer Satisfaction, Coaching, Performance Management, Team Building, Avaya, Customer Retention, Call Centers, VoIP, Networking, Software Documentation, Management, Leadership
Education
Dean College 2012 — 2014
Comcast Cable February 2015 - Present
Office Depot September 2012 - November 2014
Office Depot February 2010 - July 2012
Play N Trade Video Games March 2007 - December 2009
Office Depot January 2005 - December 2008
Toys R Us August 2001 - January 2005
Skills
Retail Management, Graphic Design, Staff Training, Merchandising, Inventory Management, Retail, Customer Service, POS, Sales, Visual Merchandising, Customer Satisfaction, Inventory Control, Loss Prevention, Purchasing, Sales Management, Cashiering, Microsoft Office, Store Management
Education
Delaware College of Art and Design 2001 — 2001
Graphic Design
AMI Strategies May 2014 - Present
Nellies Sweet Treats January 2013 - Present
Comcast Cable July 2013 - March 2014
Maximum Tax Service December 2009 - April 2013
Holiday Chevrolet March 2007 - April 2009
Skills
Customer Service, Team Leadership, Call Centers, Team Building, Customer Satisfaction, Microsoft Office, Management, Sales, Coaching, Team Management, Microsoft Excel, Leadership, Negotiation, Process Scheduler, Troubleshooting
Education
Davenport University 2011 — 2012
Public Safety and Security Management
Comcast Cable December 2013 - Present
Comcast Cable September 2012 - December 2013
Comcast Cable March 2012 - September 2012
Cronus Construction and Cabinets, LLC May 2006 - March 2012
Skills
Cabinetry, Negotiation, New Business Development, Bathrooms, Sales, Customer Service, Contractors, Budgets, Construction, Sales Management, Strategic Planning, Process Scheduler, Contract Negotiation, Team Building, Selling, Social Media, Leadership, Account Management, Coaching, Telecommunications, Event Planning, Direct Sales, Team Leadership, Customer Satisfaction, Customer Retention, Sales Operations, Microsoft Office, Call Centers, Sales Process, Training, Marketing
Education
University of New Haven 2002 — 2005
Bachelor’s Degree, Bachelors of Science in Sports Management
Creighton University 2000 — 2002
Seven Seas Worldwide COMMUNICATIONS TECHNICIAN IIICOMCAST CABLE CORPORATIONJuly 2006 - June 2012
Comcast Cable 2006 - 2012
WESTMONT HIGH SCHOOL August 2005 - June 2007
PINNACLE MIDDLE SCHOOL October 2003 - February 2005
SECOND START LEARNING DISABILITIES, Inc August 2000 - October 2003
ESTER B. CLARK @ Children’s Health Council April 1999 - August 2000
PALO ALTO COMMUNITY CHILDCARE February 1997 - April 1999
Skills
Telecommunications, Call Center, Telephony, VoIP, Troubleshooting, Cabling, IP, Broadband, Wireless, Fiber Optics, T1, Computer Network..., Ethernet, Routers, Switches
Education
California Polytechnic State University 1993 — 1995
Bachelor of Arts, Liberal Studies
Cuesta College 1991 — 1993
Associate of Arts, Liberal studies
CoreDial, LLC December 2012 - Present
TelecoWorks February 2010 - December 2011
Comcast Cable February 2009 - September 2011
Verizon Business 2007 - 2009
VR Mergers & Acquisitions 2002 - 2007
RCN 1999 - 2001
Broadwing Communications 1999 - 2001
AT&T 1997 - 1999
AT&T 1989 - 1997
Sprint 1989 - 1992
Skills
Contract Negotiation, Customer Retention, Customer Relations, Public Speaking, Social Media Marketing, Solutions Development, MS Office Suite, Business Acumen, Business Alliances, Job Description..., New Business Development, Telecommunications, RFP, LAN/WAN, Sales Support, Account Management, Consultative Selling, Negotiation, Contract Negotiations, Sales Management, Forecasting, Team Building, Microsoft Office, LAN-WAN, Leadership, SaaS, Unified Communications, Strategic Partnerships, Customer Service, Professional Services, Networking, Sales, Solution Selling, Solution Development, Business Development, Sales Operations, Management, Telephony, Start-ups, Selling, Enterprise Software, Strategy, Salesforce.com, Training, Direct Sales, Managed Services, Sales Process, Strategic Planning, Cloud Computing, VoIP
Education
University of Nevada-Las Vegas 1980 — 1981
Hotel Restaurant Management
Valley Forge Christian College 2004 — 2007
Philosophy & Theology
Delaware County Community College 2008 — 2011
Business Management
St. Joseph's Prep 1976 — 1980
High School, College Preparatory
Charter Communications February 2013 - Present
CableCom LLC July 2012 - February 2013
Comcast Cable August 2007 - February 2012
Comcast October 2005 - August 2007
Comcast August 2000 - October 2005
Comcast/ AT&T Broadband June 2000 - August 2000
AT&T Broadband April 1998 - June 2000
AT&T Broadband formerly TCI November 1997 - April 1998
TCI of California Primestar October 1996 - November 1997
Skills
Fluent in English and..., Multiple CATV and..., Certified Fiber Splicer, Multiple NCTI..., Certified Bucket Truck..., Certified Tow Truck..., Certified Energy Auditor, Optical Fiber, Heavy Equipment, Cable Television, Broadband, Telecommunications, Fiber Optics, VoIP, Cabling, Wireless, IP, Telephony, DOCSIS, Troubleshooting, Network Design, Ethernet, RF, Network Engineering, Routers, Cables, WAN, VOD, Switches, Team Building, Operations Management, DWDM, Team Leadership, Networking, Customer Satisfaction, Technical Support, Project Management, Customer Experience, Metro Ethernet, HFC, Computer Network..., MPLS, T1, IPTV, Call Centers, Internet Services, Provisioning, LAN-WAN, DSL, Avaya
Education
Cypress College
Business Administration
Comcast Cable August 2013 - Present
Prince Telecom April 2005 - 2012
Wireless retail 2002 - 2004
Skills
Field Installation, Cable Television, Cable Modems, Cable Networks, Cable Broadband
Education
Morris hills high school 1996 — 2000
Diploma
County College of Morris
Comcast Business August 2015 - Present
Windstream Communications July 2014 - June 2015
Comcast Cable November 2011 - July 2014
SunTrust Bank June 2010 - November 2011
Sovereign Bank July 2005 - March 2009
Skills
Coaching Staff, Sales, Direct Sales, Relationship Management, Operations Management, Auditing, Staff Management, Solution Selling, Account Management, Salesforce.com, Sales Process, Telecommunications, B2B, Sales Management, New Business Development, Customer Service, Managed Services, Leadership, Sales Operations, Customer Retention, VoIP, Strategic Partnerships, Business Development, CRM, Team Leadership, Management, Cold Calling, Unified Communications, Contract Negotiation, Professional Services, Sales Presentations, Banking, Marketing, Strategy, Channel Partners, Financial Analysis
Education
Montclair State University 2001 — 2005
Bachelor of Arts (B.A.), Finance and Economics
County College of Morris 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Purvis Systems June 2012 - Present
Comcast Cable June 2006 - December 2009
Skills
Security Clearance, Military, DoD, component level trouble..., Systems Engineering, Information Assurance, Military Operations, Defense, Testing, Navy, Electronics
Education
Dekalb Technical College 2008 — 2010
certificate in electronics systems assembly, Electrical/Electronics Maintenance and Repair Technology, A
multilateral high school 1981 — 1985
math, english, science, social studies etc.
Comcast Spotlight June 2015 - Present
Comcast Spotlight December 2010 - Present
Comcast Cable June 2007 - November 2010
Westaff November 2006 - June 2007
Lane Bryant October 2005 - November 2006
DNB First April 2005 - October 2005
The Yankee Candle Company, Inc. April 2004 - June 2005
Skills
Advertising, Marketing, Management, Social Media, Customer Service, Leadership, Microsoft Office, Customer Satisfaction, Time Management, Troubleshooting, Training, Sales, Online Advertising
Education
Delaware County Community College
Bachelor of Business Administration (BBA), 3.8 GPA
AT&T September 2001 - Present
Cingular Wireless/AT&T September 2001 - March 2007
Comcast Cable November 1988 - January 2001
Storer Communications November 1978 - October 1988
Woolco Department Stores September 1976 - October 1978
Skills
Vendor Management, Purchasing, Telecommunications, Negotiation, Broadband, Inventory Management, Six Sigma, Optical Fiber, Cable Television, Vendor Relationships, Supplier Negotiation, Procurement, Oracle, Leadership, VoIP, Retail, Friendly Personality, Cables, Training, Microsoft Excel, Managed Services, Fiber Optics, Cabling, Excel, Golf, Purchasing Processes, Vendor Managed Inventory, Strategic Sourcing, Training Delivery, Unified Communications, WAN, Purchase Management, Purchasing Negotiation, Network Design, RFP, Cross-functional Team..., IP, Telephony, DWDM, T1, DSL, Network Architecture, FTTx, IPTV, Ethernet, ISM, Type 2 Diabetes, IT Sourcing, Non-profit Volunteering
Education
C.P.M. - Institute for Supply Management - ISM (Certified Purchasing Manager - C.P.M.) 1995 — 2000
Certified Purchasing Manager (C.P.M.) Lifetime Certification, Purchasing
Dekalb Community College 1980 — 1981
N/A, N/A
Northeast High School (St. Petersburg, FL) 1969 — 1972
Esquire Solutions January 2008 - Present
SunTrust Bank July 2004 - November 2007
Comcast Cable June 2002 - July 2004
Skills
Litigation Support, Account Management, Cold Calling, Salesforce.com, Contract Negotiation, Solution Selling, New Business Development, Sales Process, Selling, Sales, Direct Sales, Lead Generation, Negotiation, Sales Management, CRM, Business Development, Customer Service, Sales Presentations, B2B, Strategic Partnerships, Sales Operations, Recruiting, Marketing, Training, Email Marketing, Document Management, Management, Professional Services, Legal Assistance, Strategic Planning, Enterprise Software, Leadership, Competitive Analysis, Strategy
Education
Dekalb Technical College 1998 — 2000
Apple August 2014 - Present
Beats Music April 2014 - August 2014
Google May 2013 - October 2013
Google April 2013 - May 2013
Google October 2012 - May 2013
Comcast Cable March 2007 - October 2012
Skills
Call Center, Troubleshooting, Customer Satisfaction, Telecommunications, Telephony, Customer Service, Team Leadership, Leadership, Coaching, Corporate Training, Leadership Development, Soft Skills, Sales Operations, Call Centers, Microsoft Office, Cabling, Broadband, Direct Sales, Customer Experience, Sales, VoIP, Avaya, Cross-functional Team..., Team Building, Training, Technical Support, Customer Support, Workforce Management, Networking, Account Management, Computer Network..., Customer Retention, Salesforce.com, Cold Calling, Sales Process, Vendor Management, Process Improvement, Time Management, Management, Help Desk Support, Program Management, Software Documentation, Performance Management, Wireless, Analysis, CRM, Ethernet, Wireless Networking, IP, Computer Hardware
Education
De Anza College
Oak Grove High School
Comcast Business June 2013 - Present
Hockey Wilderness - SB Nation August 2013 - Present
Comcast Cable December 2007 - Present
Canterbury Park July 2014 - November 2014
Dish Network October 2006 - December 2007
Cub Foods June 2005 - October 2005
Skills
Teamwork, Training Skills, Professional..., Product Knowledge, Determined, Wireless Networking, Cabling, Voice Services, Digital Video, Troubleshooting, Computer Hardware, Cisco Routing &..., Quality, Customer focused, Improvisation, Cisco Routers, Training, Business Services, Wireless, Optical Fiber, VoIP
Education
Dakota County Technical College 2011 — 2016
Pursuant of Associates in Applied Science, Network Administration
Shakopee Senior High School 2003 — 2005
High School Diploma
Guardian Wealth Management, Inc. April 2012 - Present
Comcast Cable August 2008 - April 2012
Shaw Industries April 1999 - July 2008
Education
State University of West Georgia 2005 — 2007
BA, Business Management
Dalton State College
AS, Business Administration
Michigan Army National Guard August 2014 - Present
Comcast Cable February 2007 - Present
Indiana Army National Guard February 2011 - September 2013
Michigan Army National Guard September 2001 - February 2011
D&R Security Inc. December 2004 - March 2007
Skills
Advising People, handling complaints, remembering information, listening to others, counseling/consulting..., supporting others, determining a problem, collaborating ideas, overseeing operations, teaching/instructing/tra..., becoming actively..., taking personal..., developing a climate of..., creating meaningful and..., maintaining emotional..., taking independent..., Training, Operations Management, Program Management, Customer Service
Education
Davenport University 2009 — 2012
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Grand Rapids Community College 2003 — 2006
Associate of Science (A.S.), Criminal Justice/Police Science
Grand Rapids Community College 2003 — 2005
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences, General Studies and Humanities
United States Army Quartermaster Center and School 2003 — 2003
Parachute Rigger Course, Ariel Delivery
United States Army Airborne School 2002 — 2002
Basic Parachutist, Parachuting
United States Army Basic Combat Training
Comcast Cable May 2013 - Present
Comcast December 1990 - April 2013
Skills
Customer Satisfaction, Customer Focus, Customer Service, Coaching, Employee Engagement, Employee Relations, Broadband, Customer Retention, Customer Experience, Sales, Call Centers, Cold Calling, Budgets, Cross-functional Team..., Team Leadership, Leadership, Workforce Management, Telecommunications, Team Building, Management
Education
Dean College 2007 — 2013
Associates Degree, Business Technology, 3.9
DataStream Media February 2014 - Present
Telecom Marketing Strategies, LLC June 2006 - Present
Comcast March 2004 - September 2005
Comcast October 1999 - March 2004
Comcast Cable April 1997 - October 1999
Comcast 1996 - 1997
Skills
Budgets, Product Development, Team Leadership, Programming, Telecommunications, Management, Marketing, Sales, Strategy, Direct Sales, Negotiation, VoIP, Leadership, Sales Operations, Customer Retention, Leadership Development, Analysis, Human Resources, Strategic Partnerships, Account Management, Cross-functional Team..., Product Management, Sales Management, Broadband, Start-ups, Wireless, Product Marketing, Solution Selling, Advertising, Customer Experience, B2B, Sales Process, Competitive Analysis, Customer Satisfaction, Salesforce.com, Selling, CRM, New Business Development, Business Development, Vendor Management, Managed Services, Contract Negotiation, P&L Management, Cold Calling, Lead Generation, Mobile Devices, VOD, Telephony, SaaS
Education
Davenport University
Medina HIgh School
Comcast Cable 2013 - Present
The Brand Group January 2006 - February 2013
Hillcrest Labs 2008 - November 2011
3Com June 2000 - March 2002
Kerbango 1998 - 2002
Apple Computer 1986 - 1998
Skills
Strategic Partnerships, Start-ups, Product Marketing, Business Alliances, Product Management, Venture Capital, Go-to-market Strategy, SaaS, Mobile Devices, Competitive Analysis, Program Management, Strategy, Marketing, E-commerce, Marketing Strategy, Software Development, Consumer Electronics, Business Development, Market Analysis, Mobile Applications, User Experience, Digital Media
Education
Harvard Business School 1984 — 1986
Master's degree, Business Administration
Stanford University 1978 — 1982
BA, MS, History, Industrial Engineering
Deerfield Academy 1973 — 1977
Comcast Cable March 2005 - Present
Skills
Telecommunications, VoIP, Wireless, Troubleshooting, IP, Team Leadership, Networking, Customer Service, Broadband, Cabling, Cisco Technologies, Customer Satisfaction, Ethernet, Integration, Network Design, Process Improvement, Routers, Switches, Telephony, Leadership
Education
Delaware County Community College
Computer and Information Sciences and Support Services
Advantage Sales & Marketing February 2015 - Present
Comcast Cable August 2014 - February 2015
Charter Communications August 2010 - July 2014
Army National Guard April 2012 - December 2012
Army National Guard September 2009 - March 2012
The E-Coat Project July 2009 - July 2010
Comcast Cable June 2008 - June 2009
Charter Communications January 2007 - April 2008
Charter Communications November 2001 - December 2006
GameStop October 1998 - October 2001
Skills
Leadership, Training, Customer Service, Management, Operations Management, Process Improvement, Strategic Planning, Call Centers, Team Building, Telecommunications, Project Management, Customer Retention, Problem Solving, Cross-functional Team..., Sales, Business Analysis, Customer Satisfaction, Military, Financial Analysis, Strategic Financial..., Troubleshooting, Customer Experience, Inventory Control, Military Experience, Process Engineering, Employee Management, Supervisory Experience, Time Management, Operational Planning, Financial Accounting, Financial Markets, Financial Performance..., Financial Regulation, International Relations, Market Analysis, Supply Chain Management, Analysis, Business Retention, Customer Relations, Inside Sales, Large-Scale Budget &..., Personal Financial..., Small Business..., Telecommunications..., Retention Management, Deductions Clearing, Account Administration, Order to Cash, Sales Management..., Client Presentation
Education
Davenport University 2013 — 2016
Master of Business Administration, Accounting Concentration, 3.61
University of Phoenix 2004 — 2008
Bachelor of Science in Business, Administration Concentration, 3.29
Modis October 2014 - January 2015
Principle Solutions Group October 2013 - July 2014
Mindseeker, Inc. March 2013 - October 2013
Sprint Nextel April 2012 - March 2013
Comcast Cable July 2007 - April 2012
Philip Morris International April 2007 - May 2007
Tyco Electronics April 2006 - November 2006
Alloy Surfaces August 2004 - March 2006
Crozer Chester Medical Center March 1999 - August 2004
Skills
A+ Certified, Computer Hardware, Customer Service, Network+ Certified, HDI Support Center..., Customer Satisfaction, Security, Network+, TCP/IP, Access, Help Desk Support, Networking, Hardware, Laptops, Troubleshooting, Technical Support, Training, Management
Education
TechSkills, LLC 2006 — 2007
Certificate, Microsoft Certified Systems Admin.
Delaware County Community College 1999 — 2003
N/A, Computer Information Systems
Comcast Cable March 2014 - Present
Intuitive Surgical July 2012 - March 2013
Skills
Organized Multi-tasker, Team Leadership, Highly responsible, Social Skills, Microsoft Office, Customer Service, Data Entry, Eye for Details, Continuous Improvement, Software Documentation
Education
Contra Costa Regional Occupation Program 2013 — 2014
Industrial Mechanics and Maintenance Technology
De Anza College 2008 — 2010
Associate of Arts (AA), Kinesiology and Exercise Science, 3.0
Vanguard July 2015 - Present
Tri-State Technology Professionals February 2013 - March 2015
Independence Blue Cross January 2012 - February 2013
Pfizer Pharmaceuticls August 2011 - February 2012
Sapphire Technology November 2010 - July 2011
Comcast Cable August 2008 - November 2010
Skills
Help Desk Support, Laptops, XP, Software Installation, System Deployment, Active Directory, Technical Support, Troubleshooting, Servers, A+ Certified, Windows 7, Computer Hardware, Blackberry Enterprise..., Disaster Recovery, DNS, Printers, Software Documentation, Network Engineering, CompTIA A+, Networking, Windows XP, SharePoint
Education
Delaware County Community College 2004 — 2006
Information Technology
Temple University 1974 — 1978
Business Administration
John Bartram High School
Comcast May 1995 - Present
Comcast Cable May 1995 - Present
Skills
Training
Education
Davenport University 2012 — 2017
Business Administration, Management and Operations
Comcast March 2015 - Present
Comcast January 2014 - Present
Comcast Cable July 2008 - January 2014
Avalon Internet April 2004 - October 2005
Skills
Routers, Cisco Technologies, Switches, Network Administration, TCP/IP, Troubleshooting, VoIP, Active Directory, DNS, Network Design, Wireless Networking, Network Engineering, Technical Support, LAN-WAN, Network Security, DHCP, WAN, VMware, Windows 7, IP, Computer Hardware, Networking, Routing, System Administration, Software Installation, Telecommunications, Help Desk Support, Hardware, Linux, VPN, Customer Service, Call Centers, Customer Satisfaction, Vendor Management
Education
Richard Stockton College of New Jersey 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Network and System Administration/Administrator
Cumberland County College 2001 — 2003
Associate of Science (AS), Network and System Administration/Administrator
Capgemini March 2015 - Present
UPS Supply Chain Solutions September 2014 - December 2014
NAPA AUTO PARTS August 2014 - November 2014
Comcast Cable August 2011 - May 2012
Office Depot June 2009 - February 2012
Skills
Microsoft Office, Customer Service, Analysis, Statistics, Teamwork, Microsoft Excel, MS Project, Windows, Problem Solving, Simulations, Operations Research, Lingo, French, Microstation, Project Management, Process Improvement, Leadership, Microsoft Word, PowerPoint
Education
Southern Polytechnic State University 2012 — 2014
Bachelor of Science (BS), Industrial Engineering
Dekalb Technical College 2008 — 2011
Associate's degree, Industrial Electronics Technology/Technician
Reply.com May 2011 - Present
Demandforce November 2013 - September 2014
eContactLive, Inc. 2009 - 2010
Comcast Cable 2007 - 2008
Pacific Postal Credit Union 2005 - 2007
Skills
Lead Generation, Salesforce.com, Customer Acquisition, PPC, Online Lead Generation, CRM, Account Management, Online Marketing, Cold Calling, Social Networking, Email Marketing, Direct Sales, Online Advertising, Sales Operations, Sales Process, Advertising, Management, Sales, Negotiation, B2B, Sales Presentations, Customer Service, Digital Marketing, Selling
Education
San Joaquin Delta College 2012 — 2014
Business Administration and Management, General
De Anza College 2010 — 2011
In progress, Business, Management, Marketing, and Related Support Services
AmerisourceBergen March 2013 - March 2015
GSI Commerce, an eBay Company August 2011 - March 2013
Comcast Cable October 2009 - August 2011
CSC December 2005 - June 2009
Pacific Life July 2005 - November 2005
Pacific Life July 2002 - July 2005
Pacific Life July 2000 - July 2002
Skills
Call Centers, Customer Retention, Team Building, Technical Support, Coaching, Customer Service, Project Planning, Team Leadership, Cross-functional Team..., Employee Benefits, Vendor Management, Time Management, Insurance, Cold Calling, CRM, Call Center, Microsoft Office, Customer Relations, Goal Development, Performance Reporting, Financial Services, Partner Relationship..., BPO, Interviewing, Talent Selection, Team Motivator, Team Performance, Employee Surveys, Customer Surveys, Staff Training, Documentation, Project Implementation, Offshore, Outsourcing, Workflow Solutions, Interview Coaching, Goal Oriented, Annuities, Mutual Funds, Upselling, Performance Improvement, Camtasia, Lotus Notes, Ticketing, NICE Call Recording, Avaya CMS, Workday, Management, Leadership, Training
Education
Capella University 2015 — 2017
Bachelor of Business Administration (BBA), Management and Leadership, 4.0
Delaware County Community College 1991 — 1993
Associate of Science (A.S.), Business Administration and Management, General
O1 Communications November 2013 - Present
Comcast Cable November 2010 - November 2013
O1 Communications 2007 - 2010
XO Communications 2001 - 2007
James Lick High School and Silver Creek High School 1992 - 1996
Skills
VoIP, MPLS, Enterprise Software, Networking, CRM, Solution Selling, Sales Process, Managed Services, Telecommunications, SIP Trunking, Sales, Strategy, Direct Sales, Selling, IP, T1, Co-location, Disaster Recovery, Metro Ethernet, Salesforce.com, New Business Development, Sales Operations, Unified Communications, SIP, Consulting, Account Management, Lead Generation, Management, Cloud Computing, Data Center, Optical Fiber, Avaya, Hosted Services, SaaS, Sales Management, Wireless, Call Centers, Channel Partners, Business Development, Product Management, Strategic Planning, B2B, Strategic Partnerships, PRI, Telephony, Proficient in..., Leadership, Consultative Selling, Ethernet, Cross-functional Team...
Education
Technical School of Orthopedics 1994 — 1995
Technical Certificate of Completion, Orthopedic, 3.85 GPA
De Anza College 1991 — 1993
James Lick 1986 — 1990
Comcast Cable June 2015 - Present
Comcast June 2013 - June 2015
Comcast August 2011 - June 2013
Comcast March 2010 - August 2011
Comcast November 2006 - March 2010
University of Minnesota August 2005 - November 2006
Abbott Northwestern Hospital August 2000 - August 2005
The Pillsbury Company April 1996 - September 2000
University of MN Medical Center, Fairview-University Hospital & Clinics December 1986 - April 1996
Skills
Employee/Labor Relations, Talent Management, Succession Planning, Building Relationships, Cross-functional Team..., Internal Communications, Team Motivator, Workforce Planning, Listening Skills, Coaching, Developing Talent, Team Leadership, Telecommunications, Leadership, Industrial Relations, Training, Human Resources, HR Policies, Employee Engagement, Interviews, Employee Relations, Leadership Development, Performance Management, Management, Personnel Management, Recruiting, Organizational..., Organizational..., Vendor Management, Deferred Compensation, Call Centers, HRIS, Labor Relations, College Recruiting, Talent Acquisition, Team Building, New Hire Orientations, Onboarding
Education
University of Minnesota - Carlson School of Management 2006 — 2010
MA, HRIR
Northwestern College 2002 — 2004
Bachelor of Science, Organizational Administration
Crown College 1985 — 1986
Comcast Cable March 2012 - Present
NAEM 2003 - Present
EMD Millipore - A Division of Merck KGaA August 2003 - December 2011
EORM, Inc. 1996 - 2003
General Electric - Corp Environmental Programs June 1994 - May 1996
Geraghty & Miller June 1993 - August 1993
Skills
Product Stewardship, EHS program development, Climate Change Strategy, Corporate..., Executive Communications, Crisis Management, Employee Engagement, Energy Management, Sustainability Strategy, EHS, Sustainability, EHS Program Development, Waste, Program Management, Manufacturing, Environmental Awareness, Environmental Compliance, Waste Management, Auditing, Corporate Social..., Management, Sustainability Reporting, Environmental Auditing, Process Improvement, Training, Recycling, Environmental..., Communication Training, Policy, Risk Assessment, Climate Change..., Risk Management, Project Management, Leadership, Environmental Issues, Hazardous Waste..., Industrial Hygiene, Sustainable Development, Occupational Health, Strategy, Business Strategy, Water, Environmental Policy, Energy, Energy Efficiency, Operations Management, Environmental Impact..., ISO 14001, Carbon Footprinting, Sustainable Business
Education
Yale School of Forestry & Environmental Studies 1994 — 1996
MES, Industrial Environmental Management
Yale School of Public Health 1993 — 1996
MPH, Public Health/Environmental
Dartmouth College 1987 — 1991
BA, Geography/Environmental Studies
Comcast Cable October 2012 - Present
Comcast Cable April 2012 - October 2012
"Liberty Talkers" Toastmasters Club July 2011 - June 2012
Comcast August 2011 - April 2012
Washington County (Oregon) September 2009 - August 2011
ACS, a Xerox Company July 2011 - July 2011
Hillsboro Chamber of Commerce June 2009 - July 2011
Tualatin Hills Parks and Recreation District March 2011 - May 2011
Hansen Architectural Systems February 2011 - February 2011
Leviton May 1998 - March 2009
Education
Multnomah University 2010 — 2010
BS
Cypress College 1970 — 1974
AA
Kaiser Permanente November 2006 - Present
Aetna January 2004 - November 2006
Comcast Cable January 1997 - January 2004
Comcast 1997 - 2004
Skills
Leadership Development, Training Delivery, Performance Management, Coaching, Training, Instructional Design, Program Management, Employee Training, Leadership, Cross-functional Team..., Change Management, Organizational..., Instructor-led Training, Performance Improvement, Process Improvement, Adult Education, Management Development, Executive Coaching, Team Building, Conflict Resolution, Career Development, Employee Engagement, Curriculum Design, Talent Management, Mentoring, Organizational Change, Learning and..., Instructional..., Project Management, Web-Based Training, Myers-Briggs Certified, Behavior-Based..., Performance Evaluation, Metrics Analysis, Budgets, Corporate Diversity, Presentations, Vendor Relations, Career Pathing, Adult Learning..., Needs Assessments, Analysis
Education
Daniel Webster College 2002 — 2004
Bachelor's of Science, Organizational Management
San Francisco State University 1994 — 1997
Communication and Media Studies
Comcast Cable August 2006 - Present
House of Blues August 2001 - August 2007
Education
Crown College 2004 — 2005
Ramalho & Associates LLC. October 2010 - Present
FFE Transportation Services September 2010 - September 2011
FFE Transportation Services August 2010 - January 2011
FFE Transportation Services August 2010 - January 2011
Comcast January 2000 - January 2010
Comcast Cable January 2002 - January 2009
Skills
Transportation, LTL, Warehousing, Transportation..., Logistics, Dispatching, Freight, Logistics Management, Shipping, Trucking, Truckload, Customer Service, Operations Management, Inventory Management, Inventory Control
Education
Dekalb Community College 2009 — 2010
associates, low-voltage electricity
I Technical College 2002 — 2005
E, EST Electronic Systems Technician
Murry Bergtraum High SchoolNew 1993 — 1996
Business Management Diploma, Business Management
NMTS
Associate of Science (A.S.), LOW-VOLTAGE ELECTRICITY
Comcast Cable Comm Tech 4ComcastMarch 2003 - April 2007
Education
Cumberland County College
Comcast October 2013 - Present
Comcast October 2011 - Present
Comcast Cable March 2003 - October 2011
World Savings December 1999 - March 2003
Skills
Essbase, Financial Modeling, Forecasting, Variance Analysis, Accounting, Cross-functional Team..., Cash Flow, Analysis, Auditing, Program Management, Strategy, SAP, Access, Budgets, Financial Forecasting, P&L Management, Internal Controls, Strategic Planning, Finance, Management, Capital Budgeting, Change Management, Leadership, Vendor Management, Team Building, Strategic Financial..., Business Planning, Process Improvement, Sarbanes-Oxley Act, Financial Analysis, Risk Management, Business Process..., Managerial Finance, Project Management, Income Statement, Financial Reporting, Hyperion Enterprise, Account Management, Financial Planning, Sales
Education
St. Mary's College of California 2009 — 2011
Executive MBA
De La Salle University 1995 — 1999
BS in Business Management and BA in International Studies
State Street September 2015 - Present
State Street November 2014 - September 2015
State Street June 2012 - November 2014
State Street January 2012 - June 2012
State Street June 2010 - June 2011
Chatham Consulting June 2008 - July 2009
Comcast Cable September 2007 - May 2008
Skills
Process Improvement, Project Management, Project Planning, Business Analysis, Six Sigma, Requirements Gathering, Cross-functional Team..., Business Process..., Lean Transformation, Product Development, Strategy, Analysis, Data Analysis
Education
Northeastern University - Graduate School of Business Administration 2009 — 2011
MBA, Finance, General
University of Massachusetts, Amherst 2003 — 2007
BSc, Electrical Engineering
Broadview Networks October 2009 - Present
Comcast Commercial Online August 2005 - January 2009
Comcast Cable May 2002 - August 2005
Comcast June 1999 - April 2002
ICT Telemarketing March 1999 - June 1999
Franklin Mint June 1995 - June 1998
Skills
Switches, Routers, Routing, Cisco Technologies, TCP/IP, VoIP, DNS, Troubleshooting, IP, Juniper, MPLS, Technical Support, Networking, Frame Relay, Help Desk Support, DSL, Testing, T1, Software Documentation, BMC Remedy, Software Installation, Cabling, Telephony, LAN-WAN, WAN, Cisco IOS, Computer Network..., Provisioning, Broadband, Metro Ethernet
Education
Delaware County Community College 1998 — 2000
Computer Service and Repair, Technology
RDK,llc 2012 - Present
Comcast January 2011 - Present
CCAD,llc 2005 - Present
CAL,llc 2005 - Present
Comcast Cable January 2005 - January 2011
Guideworks, llc April 2004 - June 2010
TVWorks, llc 2004 - 2010
Comcast Cable October 1999 - January 2005
Sega Channel 1994 - 1998
Tele-Communications, Inc./AT&T Broadband 1982 - 1993
Skills
Product Management, VOD, Strategic Partnerships, Interactive TV, Broadband, Telecommunications, IPTV, Product Development, Call Centers, Cable Television, Cloud Computing, Leadership, Digital Media, VoIP, Integration, Product Marketing, Competitive Analysis, Start-ups, Team Building, Wireless, Streaming Media, Cross-functional Team..., Mobile Devices, Digital TV, Executive Management, Strategy, IP
Education
Davidson College 1976 — 1980
Bachelor's degree, European History
Ubisense August 2014 - Present
Cablevision July 2012 - July 2014
Cablevision December 2010 - July 2012
Comcast Cable 2006 - 2010
Skills
HFC, Call Centers, Management, Broadband, Change Management, DOCSIS, VoIP, Telephony, Fiber Optics, IP, Databases, Ethernet, Wireless, Customer Experience, Computer Network..., Cabling, IPTV, Optical Fiber, WiFi, Provisioning, Network Engineering
Education
Daniel Webster College 1999 — 2002
BS Management Information Systems
Comcast Cable 2009 - Present
Comcast December 2004 - May 2009
Education
Delaware County Community College 1988 — 1990
SunServe Social Services June 2015 - Present
AC Square Inc January 2010 - October 2012
Comcast Cable June 1999 - November 2010
Comcast 1999 - November 2010
Education
De Anza College
Flintco, Inc. April 2005 - Present
Comcast Cable November 1982 - August 2004
Education
Dallas County Community College 2000 — 2002
Yes, General Emphasis on Business
Comcast Business Class November 2009 - Present
Comcast Cable October 2006 - November 2009
Comcast Cable January 2002 - 2006
Comcast Cable October 2001 - December 2002
Bank of America 1997 - 2001
Skills
Workforce Management, Telecommunications, Troubleshooting, Customer Service, Sales, Leadership, Coaching, Customer Experience, Cold Calling, Customer Satisfaction, Training, Management, Customer Retention, Broadband, Performance Management, Selling, Call Center, New Business Development, Technical Support, Team Building, Sales Operations, VoIP, Sales Process, Networking, Time Management, IP, B2B, Avaya, Team Leadership, Telephony, Sales Management, Call Centers, Wireless
Education
Southern New Hampshire University 2001 — 2005
Daniel Webster College
Howard University
CSG Systems October 2009 - Present
Pride Marketing & Procurement October 2008 - October 2009
Comcast Cable 2008 - 2008
CSG Systems 1995 - 2006
Skills
Marketing Strategy, Strategic Planning, Media Relations, Mergers & Acquisitions, Corporate Communications, Vendor Management, Public Relations, Strategic Communications, Crisis Communications, SaaS, Program Management, Integration, Investor Relations, Strategic Partnerships, Internal Communications, Business Analysis, Marketing, Telecommunications, Professional Services
Education
Creighton University 1980 — 1984
BSBA, Business & Journalism
EdgeConneX September 2013 - Present
RC Werner & Associates, LLC. June 2013 - January 2014
Comcast Cable April 2012 - May 2013
Comcast Cable March 2007 - April 2012
JP Morgan Chase October 2003 - February 2007
Equinix April 2000 - September 2003
Skills
Energy Efficiency, Data Center Design, Operations, Data Center, Telecommunications, Infrastructure, Go-to-market Strategy, Metrics, Disaster Recovery, Vendor Management, Program Management, System Deployment, Infrastructure..., IT Operations, Enterprise Architecture, Information Technology, Cloud Computing, Troubleshooting, Management, Integration, IT Strategy, Facilities Management, Managed Services, Software Documentation, IT Management, Security, VoIP, ITIL, IT Service Management, Professional Services, Virtualization, Enterprise Software, Cisco Technologies, SaaS, Network Architecture, Co-location, Leadership, IP, Network Design, Storage, Call Centers, Solution Architecture, Service Delivery, Servers, Solution Selling
Education
Dean College 1984 — 1985
no degree, Computer Science
Comcast Cable July 2013 - Present
Dish Network July 2006 - April 2013
American Express Business Travel October 2000 - July 2006
Skills
Call Center, Vendor Management, Process Improvement, Customer Experience, Performance Management, Customer Satisfaction, Team Building, Operations Management, Training, Change Management, Customer Service, Metrics, Call Centers, Team Leadership, Recruiting, Telecommunications, Customer Retention, Outsourcing
Education
Davenport University 1998 — 2002
Management, Business Administration and Management, General
Comcast Cable January 2000 - Present
Skills
Integration, Servers, Troubleshooting, Enterprise Software, TCP/IP, Hardware, Testing, Business Process, VoIP, System Deployment, Architectures, Disaster Recovery, IP, Data Center, Telecommunications, Technical Support, Vendor Management
Education
Delaware County Community College 2001 — 2003
Associates, Network Engineer
Chubb Instute 1999 — 2000
certificate, IT Technology
Saint-Gobain January 2015 - Present
Saint-Gobain April 2011 - January 2015
Comcast Cable March 2010 - April 2011
Fidelity Investments September 2004 - January 2010
Skills
Process Improvement, Change Management, Performance Management, Vendor Management, Employee Benefits, HRIS, Management, Benefits Administration, Project Management, Human Resources, Team Building, Employee Relations, Business Process..., Training, Payroll, Talent Management, Leadership, Business Analysis, Cross-functional Team..., Team Leadership
Education
Curry College 1999 — 2003
Nacel Open Door Student Exchange June 2011 - Present
Verizon May 2011 - June 2011
comcast-cable August 2008 - March 2011
ADT Fire & Security March 2009 - September 2009
AT&T June 2004 - August 2008
Skills
Excel, PowerPoint, Quickbooks, Microsoft Office, Account Management, Sales Process, Customer Service, Customer Retention, Team Building, Customer Satisfaction, Sales, Salesforce.com, Direct Sales, Social Media, Cold Calling, Lead Generation, B2B, Sales Presentations, New Business Development, Social Media Marketing, Outlook, Strategic Planning, Social Networking, Budgets
Education
University of California, Davis 2001 — 2003
2003, International Relations and French Minor
De Anza College 1999 — 2001
AA, Liberal Arts
Barclaycard February 2015 - Present
Eigen X August 2014 - January 2015
Comcast - Cable Division September 2008 - June 2014
Comcast Cable September 2004 - January 2008
Comcast Cable May 2001 - September 2004
Comcast Cable October 2000 - May 2001
Skills
Call Centers, Vendor Management, BMC Remedy, Teamwork, Cross-functional Team..., Management, Leadership, Windows, LAN-WAN, Integration, Troubleshooting, Technical Support, System Deployment, High Availability, VoIP, SDLC, Servers, Windows 7, Call Center, Enterprise Software, Disaster Recovery, Strategic Planning, Telecommunications, Data Center, Solution Architecture, Project Management, VPN, Microsoft SQL Server, IP
Education
Delaware County Community College 1992 — 1994
Associates, Computer Information Systems
Chubb Institute of Technology 1997 — 1998
Technical Diploma, Computer
Springhouse 2010 — 2011
certification, Web Development
Red Hat 2010 — 2011
Certification, Red Hat Essentials
Comcast Cable February 2009 - Present
CSAA August 2003 - March 2010
Solectron September 1995 - May 2003
Southwall Technologies March 1994 - May 1995
Arix August 1990 - March 1994
Daisy Systems June 1988 - August 1990
Motorola January 1978 - June 1988
Skills
Human Resources, Employee Benefits, Personnel Management, Customer Service, Employee Relations, Onboarding, HRIS, Performance Management, Talent Acquisition, Recruiting, Employee Engagement, Benefits Administration, PeopleSoft, Applicant Tracking..., Talent Management, Vendor Management, Deferred Compensation, HR Policies, Training, New Hire Orientations
Education
De Anza College
A.A., Business
KeyPoint Credit Union September 2013 - Present
Comcast Cable November 2008 - 2009
First Franklin July 2006 - September 2007
New Century Mortgage Corporation 2003 - 2006
Skills
Account Management, Management, Sales Management, Direct Sales, Cold Calling, Mortgage Lending, Credit, Loans, Salesforce.com, Mortgage Underwriting
Education
De Anza College
Business Administration
The Apprasial Property Management,LLC August 2015 - Present
Astound April 2013 - May 2015
Paychex May 2010 - March 2013
Verizon March 2007 - May 2010
Comcast Cable March 2003 - February 2007
Anheuser-Busch December 1999 - February 2003
Skills
Cold Calling, Consultative Selling, Direct Sales, Quota-Driven Sales, Sales Team Building /..., Growth / Retention..., Client/Prospect..., Sales Operations, Sales, Channel Partners, Training, B2B, New Business Development, Selling, Coaching, Employee Benefits, Management, Enterprise Software, Account Management, Business Development, Wireless, Marketing Strategy
Education
University of Phoenix 2012 — 2014
De Anza College 1989 — 1991
Associates, Business Admin
Skyline H.S.
Comcast Cable September 2006 - Present
Lippincott Communications March 2000 - September 2006
Prince Telecom January 1998 - March 2000
Skills
Call Center, Telecommunications, Broadband, DOCSIS, HFC, Customer Satisfaction, Telephony, T1, Troubleshooting, Customer Service, VoIP, Cabling, Wireless, Customer Retention, Provisioning, Call Centers, IP, Computer Network..., Fiber Optics, Ethernet
Education
Cumberland County College
Delsea Regional High
Verizon Wireless December 2006 - Present
Comcast Cable October 2003 - January 2006
Education
Davenport University 2001 — 2003
International Business
Big Water Technologies June 2015 - Present
Lafontaine Automotive Group December 2014 - June 2015
Comcast Cable November 2012 - September 2014
American Laser Enterpises, LLC April 2012 - September 2012
AT&T Mobility September 2008 - March 2012
Arby's Restaurant Group February 2006 - June 2008
StarShowz Corp. February 2005 - May 2008
Art Van Furniture March 2006 - August 2007
Detroit Economic Club 2005 - 2006
Skills
Microsoft Office, Excel, PowerPoint, Word, Outlook, SWOT analysis, Market Research, Six Sigma, Presenter, Apple iOS, Android, Windows Phone 7, webOS, Blackberry, Merchandising, Retail Management, Retail Sales, WebOS, Coaching, Sales, Windows Phone, Microsoft Excel, Store Management, iOS, Sales Presentations, Management, Customer Service, Selling, Microsoft Word, Leadership
Education
Davenport University 2000 — 2005
Bachelors in Business Administration, Marketing, Management
Comcast Cable January 2009 - Present
The Vanguard Group 1997 - 2005
Education
Neumann University 1993 — 1995
Bachelors, Business
Neumann University 1992 — 1995
Bachelors, Business
Delaware County Community College 1991 — 1993
Associates, Business
Chick-fil-A-Corporate August 2013 - April 2014
AT&T Mobility February 2010 - March 2013
LodgeNet Entertainment July 2007 - February 2009
Comcast Cable February 2007 - July 2007
Computer Generated Solutions March 2004 - February 2007
Skills
Troubleshooting, Technical Support, System Administration, Testing, Customer Service, Call Center, Servers, OS X, Windows, Networking, Computer Hardware, Active Directory, Training, Telecommunications, XP, WAN, Windows 7, TCP/IP, PowerPoint, Software Documentation, VoIP, Call Centers, Software Installation, Network Administration, VPN, SQL, Management, Routers, Visio, Cisco Technologies, Microsoft Office, Team Leadership, Windows Server, Operating Systems
Education
Georgia Piedmont Technical College
Associate's Degree, Computer Information Systems
Dekalb Technical College
Certificate, Computer Networking and Repair
Comcast Cable Communications Inc. January 2008 - October 2008
Hercules & Hercules, Inc. February 2007 - January 2008
Comcast Cable 2008 - 2008
Michigan Paving & Materials Company May 2006 - November 2006
IPro Innovative Processing January 1998 - April 2006
Education
Davenport University 2000 — 2006
BBA, Accounting
Midwest Careers Institute 1998 — 1998
Certificate, Bookkeeping, Math, English, Typing
Stonyfield Farm July 2011 - Present
Comcast Cable October 2010 - July 2011
Comcast May 2009 - October 2010
SDC Solutions June 1996 - February 2009
Skills
Troubleshooting, Customer Service, Program Management, Customer Experience, Testing, People Skills, Call Center, Query Analyzer, Quality Assurance, Software Documentation, Technical Support, Training, Customer Satisfaction, Call Centers, Leadership, Telecommunications, Process Improvement, Team Leadership, Data Analysis, Cross-functional Team..., Friendly Personality, Networking
Education
Daniel Webster College 1992 — 1995
AA General Studies, Computer Science
Frontier Communications September 2013 - Present
Comcast Cable December 2008 - January 2013
Strategic Technologies July 2007 - August 2008
General Dynamics Information Technology December 2004 - April 2007
U.S. Army Corps of Engineers April 2003 - December 2006
Skills
Management, Call Centers, Telecommunications, RF Engineering, VoIP, Troubleshooting, Telephony, Cabling, Broadband, Computer Network..., Fiber Optics, Wireless
Education
Del Mar College 1992 — 1993
N/A, Criminal Justice
Dynamic Home Solutions September 2010 - Present
Comcast Cable May 2008 - October 2010
Sleep Train September 2004 - May 2008
Skills
Employee Training, Retail Sales, Project Management, Direct Sales, Sales, Strategy, Customer Service, Sales Operations, Management, Account Management, Sales Management, Team Building, Customer Satisfaction, Telecommunications, Sales Process, Retail, Team Leadership, Training, Customer Experience, Call Centers, Microsoft Office, Leadership, Customer Retention, New Business Development, Solution Selling
Education
De Anza College
Comcast Cable December 1996 - Present
Comcast December 1996 - Present
Vision Cable June 1993 - June 1994
Hi-Lites 1992 - 1993
Allen Furniture 1990 - 1992
Education
Curry College 1984 — 1988
BA, Business Management, Computer Science
Sawicki Insurance Agency February 2015 - Present
Mullin & Company September 2013 - February 2015
Randy Mueller & Assoicates, LLC June 2013 - September 2013
Koontz Heating and Air May 2012 - June 2013
Air Excellence, Inc. October 2008 - December 2011
ColonialWebb Contractors August 2005 - October 2008
Comcast Cable November 2000 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Fax, Scanners, Job Scanning, Multi-line Phone, Computers, 2 Way Radios, Nextel's, Adobe Acrobat, Adobe, Adobe Freehand, Photoshop, Outlook Express, Windows 7, Windows XP Pro, Microsoft Office Xp, DAT, The Internet Truckstop, Mainframe, Quick Xpress, Printshop, Typing
Education
Tallahassee Community College
4-40 License
University of North Florida 1995 — 1997
B.A., Graphic Design
Daytona Beach Community College 1993 — 1995
A.A, Associate of Arts
none February 1994 - Present
Comcast Cable May 1981 - February 1994
Skills
Crocheting. Knitting., Customer Service
Education
Davenport University 1982 — 1985
none, Accounting
Davenport University 1982 — 1985
none, Accounting
Prestige Maintenance USA August 2012 - November 2012
TXU October 2010 - March 2012
Suddenlink Communications June 2005 - July 2010
Comcast Cable May 2003 - June 2005
TAN - FASTIK, Inc May 1997 - May 2003
Skills
Billing, Call Center, Customer Service, Telecommunications, Employee Relations, Retail, General Office Duties, Staff Management, Customer Satisfaction, Process Improvement, Customer Experience, Customer Relations, Operations Management, Problem Solving, Team Building, Call Centers, Management, Invoicing, Office Management, Training, Budgets, Strategic Planning, Human Resources, Sales, Quality Assurance, Time Management, Sales Management, Sales Operations, Vendor Management, Marketing, Strategy, Leadership, Customer Retention, Performance Management, Team Leadership, SAP, Contract Negotiation, Coaching, Inventory Management, Business Planning, Organizational..., Cross-functional Team..., Business Development, CRM, Analysis, Change Management, Account Management, Leadership Development, Forecasting, Recruiting
Education
Dallas Baptist University 2010 — 2013
Business Administration
Poteet High 1988 — 1992
Comcast Cable August 2011 - Present
Jamba Juice December 2008 - April 2010
Jostens, Inc November 2006 - November 2008
First Watch Restaurant May 2004 - July 2005
Jamba Juice January 2004 - July 2005
Skills
Time Management, Customer Satisfaction, Customer Service, Recruiting, Management, Marketing, Telephone Skills, Food Service, Restaurant Management, Cashiering, Food & Beverage, Food, Food Safety, PowerPoint, Event Planning, Microsoft Word, Invoicing, Menu Development
Education
Crown College 2007 — 2010
BA, Counseling Psychology
Comcast Cable June 2012 - Present
Comcast August 2006 - June 2012
Skills
Call Centers, Customer Satisfaction, Customer Service, Telecommunications, Troubleshooting, Customer Experience, Operations Management, Customer Retention, Dispatching, Team Building, Workforce Management, Process Improvement, Data Entry, Microsoft Office, Sales, Inventory Management, Process Scheduler
Education
De Anza College 2002 — 2005
Pioneer High School
Comcast Cable July 2007 - Present
Vistakon October 2000 - February 2002
Sitel Corporation October 1997 - December 1999
Skills
Telecommunications, VoIP, Call Centers, Wireless, IP, Direct Sales, Broadband, Customer Retention, Telephony, Customer Satisfaction, Account Management, Sales, Customer Experience, Solution Selling, Sales Management, Customer Service, Sales Operations, Team Leadership, Managed Services, Product Management
Education
Daytona State College
Comcast Cable September 2010 - Present
The Schwan Food Company May 2008 - April 2010
Martin Memorial Health Systems April 2003 - May 2007
Skills
Customer Service, Public Speaking, Project Management, Leadership, Research, Training, Policy
Education
Daytona State College 1990 — 1991
AT&T Digital Life January 2015 - Present
At&t Digital Life 2014 - January 2015
At&t Digital Life April 2013 - April 2014
Comcast Cable May 2006 - April 2012
Time Warner Cable 2005 - 2006
Cox Communications 2000 - 2005
A&R Metrocom 1998 - 2000
Skills
Customer Service, Communication, Technical Support, Quality Assurance..., CSG, ICOMS, Microsoft Office, Microsoft Word, Training Delivery, Microsoft Excel, Outlook, PowerPoint, Alarm Management, Project Management, Dispatching, Peer Support, Team Building, Team Leadership, Customer Satisfaction, Training, Vendor Management, Customer Retention, Call Centers, Telecommunications, Management, Troubleshooting
Education
County College of Morris 1995 — 1996
Business Administration and Management, General
Comcast April 2006 - Present
Comcast Cable April 2002 - April 2006
Comcast April 1999 - April 2002
Farmers & Merchants National Bank January 1994 - April 1999
Skills
Operations Management, Telecommunications, Process Improvement, Call Center, Cross-functional Team..., Team Building, Customer Satisfaction, Troubleshooting, Product Management, Customer Experience, Management, Customer Retention, Vendor Management, Team Leadership, Broadband, Wireless, Account Management, Call Centers, VoIP, Forecasting, Inventory Management, Telephony, Sales Operations, P&L Management, Leadership, Cable Television, Direct Sales, Training, Sales Process, Contract Negotiation
Education
Cumberland County College
Associates, Business Management
Comcast Cable
Skills
Broadband, VoIP, Telephony, Telecommunications, Fiber Optics, Ethernet, Cabling, Optical Fiber, Computer Network..., IP, Provisioning, Customer Service, DSL, DWDM, Leadership, Wireless, T1, Project Management
Education
Delaware County Community College
Network Engineering
Comcast Cable June 2013 - Present
New Life Counseling Services February 2012 - Present
New Life Counselig 2012 - Present
Hilton Worldwide June 2011 - January 2012
Hilton Hotel June 2011 - January 2012
NOVO 1 May 2010 - June 2011
NOVO 1 January 2010 - June 2011
Davenport University June 2007 - January 2008
Skills
Filing, Typing, Data Entry, Fax, Customer Service, Dispatching, Report Writing, Office Administration, Multi-line Phone, Telephone Skills, Administrative..., Phone Etiquette, Administrative Work, Invoicing, Customer Satisfaction, Receptionist Duties, 10 Key, Clerical Skills, Microsoft Office 2007, Cashiering, Call Centers, File Management, Internet Explorer, Microsoft Word, PowerPoint, Dependable Team Player, Organization
Education
Grand Rapids Community College 2010 — 2011
Business, Management, Marketing, and Related Support Services
Davenport University 2007 — 2008
Business, Management, Marketing, and Related Support Services
Grand Rapids Technical Institute, MI Grand Rapids Community
H.S. Diploma, English; Math; Business Administration
Office Team and JPMorgan Chase October 2011 - Present
Cardiology Physicians January 2012 - March 2012
Comcast Cable 2011 - 2012
Comcast Cable April 2010 - August 2011
Skills
Microsoft Word, Word Processing, Microsoft Excel, Spreadsheets, Typing 75 wpm, PeopleSoft, Customer Service, Telephone Skills
Education
Dawn Career Institute Inc 2010 — 2011
Certificate, Medical Administrative Assistant
Delcastle High School 1991 — 1994
dilpoma, Information Systems and Services
LifeBridge Health August 2005 - Present
University of Phoenix 2007 - 2013
Comcast Cable January 2004 - January 2005
Royal Sun & Alliance July 1998 - July 2001
Skills
Public Speaking
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), HCA, 3.67
Daemen College 1974 — 1978
Bachelor of Business Administration (BBA), Accounting
AT&T September 1998 - Present
Comcast Cable December 1996 - August 1998
United States Air Force February 1993 - June 1996
Skills
Telecommunications, Television, Field Installation, Telephone, Automotive Repair
Education
Dalton State College 1988 — 1990
Gordon Lee High School 1984 — 1988
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
ITS Technologies & Logistics April 2014 - Present
Hannon Security Services, Inc. April 2012 - Present
Hannon Security Services, Inc. October 2005 - Present
Comcast Cable 2006 - 2012
Skills
Physical Security, Customer Service, Team Leadership
Education
Dakota County Technical College
Comcast Cable August 2014 - Present
Adecco Staffing, USA April 2014 - August 2014
Mental Health Association of San Mateo County July 2011 - April 2014
Mental Health Association of San Mateo County March 2011 - June 2011
Skills
Mental Health, Case Managment, Crisis Intervention, Social Services, Adolescents, Mental Health Counseling, Psychology, Motivational..., Behavioral Health, Treatment, Counseling Psychology, Anger Management, Community Outreach, Nonprofits, Awesomeness, Case Management, Program Evaluation, Harm Reduction, Dual Diagnosis, Interventions, Young Adults, Behavior Modification, Youth Development, Self-esteem, Treatment of depression, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Marketing, Sales, PowerPoint
Education
Texas A&M Commerce 2005 — 2006
Bachelor's degree, Major: Psychology Minor: Counseling
De Anza College 2003 — 2005
AA: Liberal Arts, Psychology
AT&T February 2003 - Present
Comcast Cable April 2003 - February 2008
Skills
Telecommunications, Network Security
Education
Davenport University 2005 — 2007
network security
Northern Michigan University 1993 — 1995
Telecommunications Technology/Technician
Citadel Federal Credit Union April 2014 - Present
Del Toyota March 2011 - April 2014
Georgia Printco July 2012 - February 2013
Comcast Cable March 1995 - March 2011
Skills
E-commerce, Customer Retention, Sales, Customer Satisfaction, Sales Process, Customer Service, Sales Management, Sales Operations, New Business Development, Account Management, Direct Sales, Cold Calling, Leadership, B2B, Salesforce.com, Selling, Team Building, Budgets, Inventory Management
Education
Delaware County Community College 1990 — 1991
Associate, Business Administration and Management, General
Strath Haven High School 1986 — 1990
Academic
* Executive AssistantSecurity Specialists2010 - 2013
Comcast Cable March 1997 - October 2008
Skills
Administrative..., Office Management, Invoicing, Microsoft Excel, SharePoint, PowerPoint, Sales, Telephone Skills, Databases, Newsletters, Filing, Travel Arrangements, Calendars, Expense Reports, Software Installation, Customer Service, Security Management, Microsoft Word, Access Control, Physical Security
Education
County College of Morris 1979 — 1981
Associate's degree, Administrative Assistant and Secretarial Science, General
Time Warner Cable January 2010 - Present
Time Warner Cable 2007 - 2010
Adelphia Communications 2001 - 2006
Mediacom Communications 2000 - 2001
Comcast Cable 1997 - 2000
Skills
Marketing, Direct Marketing, Sales Administration, Customer Retention, Call Centers, Telecommunications, Vendor Management, Cross-functional Team..., Customer Satisfaction, Customer Experience, Process Improvement, Training, Training Delivery, Product Management, Direct Mail, Employee Engagement
Education
Crafton Hills College 1995 — 1996
Business and Marketing Classes
Comcast Cable August 1999 - October 2012
Skills
operation of digital..., reading wire diagrams &..., residential wiring, operation of relay..., single & 3 phase wiring, residential &..., Cat 5 Ethernet / Phone..., Installation &..., Cabling
Education
Coyne College 2013 — 2013
Diploma, Electrical construction & Maintenance
Coyne College 1991 — 1992
Diploma, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technician
DIRECTV February 2007 - June 2007
Comcast Cable April 2006 - February 2007
Skills
Troubleshooting, Electrical wiring, read maps, three years driving..., Oral & Written..., Positive Team Player
Education
Coyne College 2013 — 2014
Comcast Cable December 2001 - 2013
At&t Broadband December 1998 - November 2001
Tele Communication Incorporated February 1991 - September 2001
Skills
Installing, configuring..., Telecommunications, VoIP, IP, Telephony, Wireless, Ethernet, Broadband, Optical Fiber
Education
Dawson College 1981 — 1983
St Pius X 1973 — 1978
Comcast Cable September 2013 - May 2014
Toys R Us November 2012 - December 2012
Toys R Us October 2011 - December 2011
MARR, Inc. December 2010 - August 2011
AT&T October 2006 - January 2009
Education
Dekalb Technical College 2014 — 2015
Diploma, Opticianry/Ophthalmic Dispensing Optician, 3.0
Dekalb Community College 2012 — 2013
Associate's degree, Practical Nursing, Vocational Nursing and Nursing Assistants, 3.0
Dekalb Technical College 1982 — 1982
Certificate, Certified Nurse Assistant, 3.5
Georgia State University 1978 — 1980
Biology/Biological Sciences, General