Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
FiveStars September 2015 - Present
FiveStars April 2015 - August 2015
Ajubeo November 2014 - April 2015
Integra March 2014 - July 2014
Northwestern Mutual April 2013 - November 2013
Comcast Business May 2011 - April 2013
Don't Sweat 'Em Productions January 2008 - April 2011
Comcast Cable May 2008 - November 2010
Skills
Sales, Salesforce.com, Customer Retention, Marketing, Leadership, Customer Service, Strategic Partnerships, Relationship Management, Customer Experience, Direct Sales, Time Management, Sales Management, Call Centers, Public Speaking, Networking, Business Development, Event Management, Cold Calling, Telecommunications, Sales Process, Negotiation, Entrepreneurship, B2B, New Business Development, Connecting People, Solution Selling, CRM, Account Management, Selling, VoIP, Team Leadership, Cloud Computing IaaS, IT Risk Management, Cloud Computing, SaaS
Education
DeVry University 2009 — 2010
Business Administration w/ Focus in Sales and Marketing - Completed 1 Year of College Coursework, 3.6
PartsNow! LLC April 2014 - Present
Department of Revenue- Wisconsin Lottery June 2011 - April 2014
Hewlett-Packard June 2010 - July 2011
Comcast Cable September 2008 - June 2009
CDW April 2007 - January 2008
Skills
Marketing, Sales, Customer Service, Microsoft Office, Time Management, Management, Microsoft Word, Microsoft Excel, Troubleshooting, Data Analysis, Outlook, Leadership Development, Training, Strategic Planning
Education
DeVry University 2007 — 2012
None, Business Management
University of Wisconsin - Parkside 2000 — 2001
The Illinois Tollway February 2014 - Present
Transcom/Cloud 10 2011 - 2012
Comcast Cable August 2005 - October 2009
Anixter March 1987 - November 1996
Skills
Windows, Troubleshooting, Technical Support, Computer Hardware, Networking, Call Centers, Help Desk Support, VoIP, Telecommunications, Software Installation, WAN, Wireless Networking, Cabling, Routers, Hardware, Computer Network..., Project Management, Sales, Customer Service, Team Building, Training, Account Management
Education
DePaul University 1981 — 1985
Bachelor of Arts (B.A.), Communications
DePaul University, Chicago, IL 1981 — 1985
BA Communications
Sweetwater Consulting October 2007 - Present
Academic Beginings Child Development Center May 2008 - November 2013
Comcast Cable January 2001 - November 2007
Skills
Cross-functional Team..., Coaching, Training, Telecommunications, Call Center, Workforce Management, Telephony, Project Management, Process Improvement, Customer Retention, Management, Customer Service, Leadership, Call Centers, Customer Satisfaction, Broadband, Team Leadership, Troubleshooting, Vendor Management, Organizational..., Customer Experience, CRM, Software Documentation, Salesforce.com, Networking, Time Management, Account Management, Technical Support, Team Building, VoIP, Operations Management, Policy
Education
Clayton College 1998 — 2001
BS, Natural Health
Delaware State University 1994 — 1998
Federal Aviation Administration July 2015 - Present
U.S. Department of Veterans Affairs January 2015 - July 2015
Comcast Cable June 2009 - August 2010
US Army October 2004 - October 2008
Skills
Time Management, Self-starter, Technical Support, Network Performance..., Positive Team Player, Communication, Database Administration, Active Directory, Windows Server, Project Management, Unix, Cisco Networking, Operating Systems, Troubleshooting, Networking, Customer Service
Education
DeVry University 2011 — 2014
Bachelor's Degree, Network & Communications Management
Amdocs May 2014 - Present
Amdocs January 2010 - May 2014
Comcast October 2008 - December 2009
Comcast Cable February 1998 - October 2008
TCI 1991 - 1996
Skills
Telecommunications, Broadband, VoIP, Wireless, Integration, Telephony, Call Centers, Process Improvement, Troubleshooting, Provisioning, System Deployment, Team Management, IP, Call Center, VOD, Customer Satisfaction, Billing Systems, Databases, Product Management, Technical Support, Cross-functional Team..., Ethernet, Data Center, Customer Experience, Cisco Technologies, TCP/IP, DOCSIS, Software Documentation, Strategic Partnerships, IPTV, Network Design, Switches, Visio, Network Architecture, Network Engineering, Mobile Devices, Service Delivery, Fiber Optics, MPLS, SIP, Workforce Management, Disaster Recovery, SNMP, LAN-WAN, Cabling, WAN, Wireless Networking, Routers, IVR, Project Management
Education
Delaware County Community College 2009 — 2011
Computer Programming
Computer Learning Center 1983 — 1984
Associates Degree of Computer Programming, Computer Programming
West Chester University of Pennsylvania 1977 — 1981
B.S, Business Management
Comcast Cable October 2014 - Present
Newsmax Media, Inc. June 2014 - September 2014
Access Media 3 February 2013 - June 2014
National Futures June 2008 - February 2013
J & D Wireless June 2000 - June 2008
Skills
Sales, Business Development, Budgets, Direct Sales, Solution Selling, Sales Operations, Managed Services, Telecommunications, Account Management, Sales Management, Cold Calling, VoIP, Salesforce.com, Selling, Sales Process, Marketing, Marketing Strategy, Contract Negotiation, Team Building, Lead Generation, Leadership, Customer Retention, B2B
Education
DePaul University 1995 — 1999
Business
Harper College 1995 — 1997
Associate's degree, Business
Mercola.com May 2014 - Present
Service Corporation International April 2013 - January 2014
Comcast Cable January 2004 - April 2013
Skills
Employee Relations, Customer Service, Team Building, Employee Benefits, Performance Management, Project Planning, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Negotiation, Coaching, Organizational..., PowerPoint, Call Center, Training, Call Centers, Recruiting, Human Resources, Leadership, Leadership Development, Sales, Management
Education
Judson University 2009 — 2011
BA, Human Resource Management
DePaul University 2001 — 2004
Psychology/English
Schaumburg High School
Unisys November 2014 - Present
Cochran Tax Service July 2009 - Present
Yong-In Taigon TaeKwonDo July 2008 - Present
Unisys October 2013 - November 2014
CompuGain May 2013 - October 2013
Coe Family Vision Clinic July 2012 - December 2012
Lake Stevens Martial Arts March 2012 - July 2012
Williams Specialty Company May 2012 - June 2012
Northsky Communications December 2007 - October 2009
Comcast Cable February 2004 - November 2007
Skills
Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, C#, C++, TeamViewer, Adobe Creative Suite, Digital Photography, Event Photography, Visio, MS Project, MS Visio, Apache, CSS, Eclipse, HTML, Leadership, Team Leadership, Virtual Teams, HTML 5, CSS3, phpMyAdmin, PHP, PHP4/5, Access, Visual Basic, XP, Operating Systems, Testing, ASP.NET, Management, System Builder, Dreamweaver, Photoshop, Marine Corps, Windows 7, SharePoint, Technical Support, Web Development, Networking, Linux, Website Development, Telecommunications, MySQL, Troubleshooting, Adobe Acrobat, Windows Services, Windows
Education
DeVry University 2009 — 2012
Bachelor of Science, Computer Information Systems: Web Development and Administration
Swartz Creek High School 1985 — 1989
Diploma, Commercial and Advertising Art
Motorola Solutions 2012 - Present
Comcast Cable October 1996 - October 2011
Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Onboarding, Talent Management, Employee Relations, Temporary Placement, Deferred Compensation, Sourcing, Technical Recruiting, Cold Calling, Leadership, Interviews, Temporary Staffing, Hiring, Management
Education
DePaul University 2012 — 2012
Certificate in PHR
Saint Xavier University 2000 — 2003
Bachelor of Applied Science (B.A.Sc.), Clinical Psychology
Comcast Cable October 2013 - Present
Comcast Cable January 2008 - January 2013
Comcast Cable January 2006 - May 2008
Cox Communications March 1999 - December 2005
Skills
Leadership, Management, Process Improvement, Supervisory Experience, Business Process..., Employee Training, Coaching, Fiber Optics, Telecommunications, Account Management, tehnical operation, Call Centers, Cross-functional Team..., Project Management, Team Leadership, Troubleshooting, Broadband, Telephony, VoIP, Wireless
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Project Management, 3.7
University of Phoenix 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.7
Delgado Community College 1995 — 1997
Associate of Science (A.S.), Electrical and Electronics Engineering
Automated Health Systems June 2015 - Present
Automated Health Systems June 2015 - Present
Asurion January 2014 - February 2015
Insight Global June 2013 - November 2013
Comcast Cable 2007 - 2012
Spherion August 2006 - April 2007
NCO Financial Systems July 2005 - June 2006
Coleman and Associates March 2005 - July 2005
TeleTech November 2004 - March 2005
Manpower Professional October 2003 - November 2004
Skills
Telecommunications, VoIP, Broadband, Wireless, Windows 7, Microsoft Office, Microsoft Excel, Access, Outlook, FTP, Bridge, Novell, Citrix, Remedy Ticketing System, Active Directory, Customer Service, Networking, Sales, Social Media, Technical Support
Education
New Horizon 2007 — 2009
Microsoft Training for Certifications, A+, Net+, Security+ and others
Rappahannock Reginal Criminal Justice Academy 2003 — 2003
Jail Basics Certification, Jail basics for Detention Officer
DeVry Institute of Technology 1991 — 1992
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Culpeper High School 1987 — 1989
High School Diploma, Computer and Information Systems and Science, B
Self-employed December 2012 - Present
Comcast Cable August 2011 - December 2012
Skills
iPhone Support, iPhone, iphone repairs, color swaps, color swap, iphone conversion, iphone conversions, iphone 4, iphone 4s, Android, repairs, phone repairs, tablet repair, ipad, ipad repair
Education
Delaware Technical and Community College-Stanton-Wilmington 2009 — 2013
Key Software Systems April 2015 - Present
Key Software Systems November 2013 - Present
Comcast Cable May 2013 - October 2013
Comcast Cable September 2010 - May 2013
UNICARE FAMILY SERVICES January 2008 - June 2011
LIONS FINANCIAL SERVICES March 2004 - September 2007
Skills
Troubleshooting, System Administration, Windows, Computer Hardware, Networking, Database Administration, Print Servers, Microsoft Office, Laser Printers, Data Entry, Insurance, Robotics, French, Operating Systems, Databases, TCP/IP, Data Analysis, XP, Help Desk Support, IP, Technical Support, Windows 7, Laptops, Process Improvement, Network Security, DHCP, Mac OS, Python, SQL, Unix, Adobe Creative Suite, IT Hardware Support, Software Installation, VPN, Management, Windows XP
Education
Strayer University (DE) 2012 — 2012
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Delaware State University 2005 — 2009
B.S, Chemistry
Comcast Cable April 2014 - Present
Comcast Business March 2012 - April 2014
Comcast June 2009 - February 2014
Skills
Telecommunications, Analysis, Data Analysis, Call Centers, Access, Business Analysis, Project Management, Process Improvement, Analytics, Financial Modeling, Microsoft Excel, Team Leadership, Account Management, Cross-functional Team..., Customer Service
Education
Wilmington University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Delaware Technical and Community College-Stanton-Wilmington 2007 — 2009
Associate's degree, Office Management and Supervision
Attack Promotions June 2011 - Present
FanVision September 2011 - February 2012
Comcast Cable May 2010 - June 2011
Dunkin' Brands June 2008 - April 2010
Subway June 2006 - March 2008
Skills
Proficient in Microsoft..., Excellent presentation, Excel, PowerPoint development, Photoshop, Promotion skills, Verbal Communication...
Education
DePaul University 2009 — 2014
B.S. Marketing and Finance, Double Major in Marketing & Finance, 3.1
Comcast Cable 2005 - Present
Sprint Nextel 2003 - 2005
Digital Broadband Communications 2001 - 2003
Genuity Solutions, Inc 2000 - 2001
MCI Worldcom 1995 - 2000
MCI 1991 - 1995
MCI Telecommonications 1987 - 1991
Dynamic Programs, Inc 1981 - 1987
Sperry Univac 1975 - 1981
Skills
Telecommunications, Broadband, Call Center, IP, VoIP, Wireless, DOCSIS, T1, Telephony, MPLS, Fiber Optics, Metro Ethernet, Customer Satisfaction, Selling, Ethernet, PRI, Computer Network..., Optical Fiber, Provisioning, Customer Retention, Marketing Strategy, Accounting, Business Strategy, RFP, Management
Education
Delaware State University 1971 — 1975
Bachelor's degree, Accounting
The MandMarblestone Group August 2013 - October 2013
Drexel University Office of Research April 2012 - December 2012
94.1 WIP August 2011 - January 2012
Comcast Cable March 2011 - November 2011
Drexel University Office of Fraternity and Sorority Life March 2010 - September 2010
Valley Forge Encampment Store June 2006 - September 2010
Valley Forge National Park Encampment Store June 2006 - September 2010
HHS TV September 2006 - June 2008
Skills
Beat Boxing, Public Relations, Public Speaking, Social Networking, Social Media, Networking, Blogging, Time Management, PowerPoint, Sales, Microsoft Word, Marketing, Microsoft Office, Outlook, Editing, Microsoft Excel, Interviews, Journalism, SPSS 20, Final Cut PRo, Facebook, Video, Research
Education
Drexel University 2008 — 2013
BA, Communications, Global Journalism, Corporate Public Relations, Cum Laude
Drexel University 2008 — 2013
Bachelor of Arts, Communication; Journalism and Public Relations
Delaware County Community College 2009 — 2009
Persued a degree, Journalism
Comcast Cable August 2015 - Present
Comcast Cable February 2014 - Present
Comcast Cable July 2012 - February 2014
Computer Aid, Inc. July 2011 - April 2012
Computer Aid, Inc. July 2011 - April 2012
Flextronics August 2006 - July 2011
Flextronics August 2006 - July 2011
Spencer Gifts November 2005 - August 2006
Spencer's Gifts November 2005 - August 2006
Suncoast Motion Picture Company March 2002 - October 2005
Skills
Outstanding Customer..., Management Experience, Technical Communication, Computer Hardware, Computer Repair, Computer Maintenance, Software Quality..., Extensive and In Depth..., Sales Management, Sales Support, Sales Operations, Management, Call Centers, Customer Service, Testing, Troubleshooting
Education
VERICENTER UNIVERSITY OF CAI 2011 — 2011
Delaware Technical and Community College-Terry 2005 — 2007
Computer Information Systems Technology
POLYTECHNICAL HIGH SCHOOL 1999 — 2003
Diploma, 2003
Polytech Highschool 1999 — 2003
High School DIploma, Radio & TV / Visual Communications
DELAWARE TECHNICAL & COMMUNITY COLLEGE
Comcast Cable June 2014 - August 2014
WynWay Technologies, LLP October 2013 - June 2014
Reynolds Farm Equipment May 2012 - January 2014
Skills
Python, Java, Git, User Interface Design, HTML, Linux, Web Services, Eclipse, Microsoft Excel, Critical Thinking, Command Prompt, Programming, Ruby, Windows, XML, Java Enterprise Edition, Microsoft Office, C, Ruby on Rails, Computer Science, Android, Software Engineering, Android Development, CSS, Public Speaking, Agile Methodologies, Object Oriented Design, OpenGL, C++, Erlang, Arduino, User Experience, Scrum, Unix, WordPress
Education
DePauw University 2013 — 2016
Bachelor's Degree, Computer Science, Senior
Rose-Hulman Institute of Technology 2012 — 2013
Computer Science
Independent Consultant January 2014 - Present
Jackson Hewitt Tax Service Inc. September 2013 - December 2013
RR Donnelley July 2012 - June 2013
Guggenheim Partners March 2012 - July 2012
Comcast Cable October 2011 - February 2012
CVS/Caremark January 2010 - September 2011
RR Donnelley July 2009 - December 2009
Dean Foods Company January 2007 - May 2009
Datalogics June 2001 - February 2007
Derivatech Risk Solutions, Inc. March 2000 - May 2001
Skills
C#, .NET, Software Development, Agile Methodologies, Visual Studio, Web Services, ASP.NET, MFC, Enterprise Software, WinForms, XML, WCF, LINQ, Microsoft Enterprise..., .NET Framework, ADO.NET, WebForms, HTML + CSS, JavaScript, jQuery, jQuery UI, Twitter Bootstrap, Microsoft SQL Server, Visual C++, ATL, Activex, Telerik Rad Controls, UML, Design Patterns, Agile, NUnit, Team Foundation Server, VSS, Subversion, CVS, CruiseControl, Adobe PDF Library SDK, PDFLib SDK, Kentico CMS, Microsoft Expression Web, Adobe Photoshop
Education
DePaul University
Computer Science
DeVry University
B.S., Electronics Engineering
Comcast Cable November 2005 - Present
Computer Renaissance December 2003 - September 2005
BancTec April 2000 - August 2004
Skills
Avaya, Workforce Management, Network Administration, Telecommunications, Visual Basic, Microsoft Office, Management, Customer Satisfaction, Call Center, Team Building, Analytics, Visio, IVR, Vendor Management, Customer Experience, SQL, Technical Support, Call Center Development, Customer Retention, Troubleshooting, Forecasting, Telephony, Analysis, Contact Centers, Process Improvement, Project Management, Call Centers, Cross-functional Team..., Business Analysis, Server Management, Team Leadership, Data Analysis, Leadership, Access, Performance Management, Team Management, Broadband, Training, Business Intelligence, Databases, Customer Service
Education
Delta State University 1996 — 2000
Computer Information Systems
Grenada High School 1992 — 1996
U.S. Office of Personnel Management (OPM) July 2015 - Present
National Institutes of Health December 2014 - July 2015
Capital One December 2012 - December 2014
US Security Exchange Commission January 2012 - December 2012
Gryphon Technologies April 2010 - January 2012
US Drug Enforcement Agency November 2009 - April 2010
Apptis June 2008 - November 2009
Comcast Cable April 2005 - August 2007
Skills
Security, Windows, Active Directory, Computer Hardware, Desktop Support, Help Desk Management, LANDesk, SCCM, Swimage Encore, Mac OS X, iPad, iPhone Support, Blackberry Enterprise..., Solid computer skills, Large Scale Deployments, Software Deployment, Desktop Deployment, Citrix, CompTIA Network+..., MCDST, A+ Certified IT..., ITIL v2Foundations..., Help Desk Support, Microsoft Exchange, Technical Support, Windows 7, Troubleshooting, Networking, OS X, Windows XP, Windows Server, DNS, TCP/IP, Microsoft Certified..., System Deployment, Software Installation, Laptops, VMware ESX, Hardware, Operating Systems, VoIP, Printers, Databases, Blackberry, Remote Desktop, Testing, A Certified, DHCP, System Administration, Dell Computers
Education
Delaware State University 1998 — 2003
BS of Science, Psychology
Passaic High School 1994 — 1998
High school Diploma
Comcast Cable August 2015 - Present
Comcast Cable June 2009 - August 2015
Aerotek/ Acess Media 3 January 2013 - May 2013
Comcast Cable June 2009 - November 2012
Aerotek { Contract }CEVA Logistics July 2008 - February 2009
MidAmerica Bank March 2006 - February 2008
Mapia September 2003 - March 2006
Streamwood Behavioral Health Center April 2002 - September 2004
Verizon Wireless June 2001 - March 2002
Skills
Computer Repair, Counseling, A+ Certified, Call Center, Customer Service, Troubleshooting, Team Building, Customer Satisfaction, Customer Experience, Telecommunications, Microsoft Office, Process Improvement, Coaching, Employee Relations, Call Centers, Team Leadership, Software Documentation, Management, Leadership, Technical Support, Sales, Human Resources, Strategy
Education
DeVry Institute of Technology
Elgin Community College
Osceola High School Osceola Ark
Comcast Cable December 2000 - Present
Comcast June 2000 - Present
Office Depot June 1999 - December 2000
Micro Center September 1987 - August 1999
Skills
Broadband
Education
Global knowledge chicago 2011 — 2011
MCTS : Microsoft Certifled Specialist on windows 7
ITT Teck 2009 — 2010
Bachelor Degree in Network system administration
DeVry Institute of Technology 2009 — 2009
Certification of CCNA
IAA 2009 — 2009
MCSA on Windows 2003
IAA 2007 — 2007
MCSE on Windows 2000
Pigies in Paris 1995 — 1997
3.9, Bachelor Degree in Computer Science
Just Snap March 2008 - Present
TEKsystems/AbbVie, Inc. October 2014 - January 2015
Sogeti USA March 2014 - September 2014
Wyvil Systems Inc. August 2008 - March 2013
NTT Data USA March 2013 - 2013
SPR November 2008 - December 2011
MicroTrain Technologies 2006 - 2010
Modis December 2003 - October 2008
Department of Veterans Affairs December 2003 - September 2008
Comcast Cable June 1992 - November 2003
Skills
Training Disabled, Crystal Reports, Business Objects, User Acceptance Testing, Black Box Testing, Regression Testing, Web Accessibility..., Managed 5-10 people, Computer Software..., Software Consulting, Technical Recruiting, Technical Support, Business Analysis, Recruiting, SharePoint, Testing, SAP, Analysis, Program Management, IT Project & Program..., PMP, Requirements Gathering, Quality Assurance, ITIL, Project Management, Training, Management, XML, Software Documentation, Software Quality..., SDLC, Visio, Requirements Analysis, Business Intelligence, Vendor Management, Consulting, Sourcing
Education
DEVRY INSTITUTE OF TECHNOLOGY 1998 — 2004
Bachelors Degree
DeVry University 1998 — 2004
ATK 2007 - 2010
Comcast Cable July 2005 - October 2007
Susquehanna Communications September 2004 - June 2005
United States Marine Corps August 2000 - August 2004
Education
Wilmington University 2013 — 2014
Bachelor's Degree, Organizational Management
Delaware Technical and Community College-Stanton-Wilmington 2010 — 2013
Associate's Degree, Environmental Engineering Technology/Environmental Technology
Comcast Cable July 2012 - Present
Comcast Corporation January 2011 - Present
Comcast September 2011 - July 2012
Verizon August 2006 - July 2011
BB&T Bank Relationship Banker 2006 February 2006 - August 2006
The Home Depot December 2005 - June 2006
M&T Bank Mortgage Officer January 1990 - January 2006
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Ten-key, Sametime, Avaya, Cisco Call Manager, Investments, Sales, Time Management, Customer Service, Customer Satisfaction, Call Centers, Social Media, Microsoft Office, Team Building, Telecommunications, Account Management, Troubleshooting
Education
Delaware Technical and Community College-Terry 1989 — 1991
None, Human Services, General
Epworth Christian 1986 — 1989
High School Diploma, College Prep
Del Tech Georgetown DE Human Services Studies
Epworth Christian Academy Laurel DE High School
Comcast Cable December 2014 - Present
Credit2B April 2014 - September 2014
Credit Safe USA September 2012 - April 2014
Synchronoss Technologies (3rd party vendor for ATT) June 2010 - January 2012
Dun & Bradstreet November 2007 - June 2010
BNC Mortgage January 2007 - August 2007
Ownit Mortgage Solutions March 2006 - December 2006
First Horizon Home Loans September 2004 - March 2006
Chase Home Finance May 2001 - September 2004
Advanta 1998 - 2001
Skills
Sales Operations, B2B, Forecasting, New Business Development, Customer Satisfaction, Account Management, Negotiation, Salesforce.com, Credit, Pricing, Customer Service, Cold Calling, Sales Process, Sales Management, Direct Sales, Customer Retention, Selling, Public Speaking, Team Building, Coaching, Team Leadership, Team Management, Microsoft Office, Process Improvement, Solution Selling, Small Business, Cross Selling, Contract Negotiation, Strategic Planning, Risk Management, Call Center, Key Account Management, Proposal Writing, Lead Management, Customer Relations, Classroom Management, Consultative Selling, Contract Negotiations, Sales Support, Excel, Problem Solving, Mentoring, Business Management, Business Intelligence, Business Development, Leadership, Sales, Training, Marketing, CRM
Education
DeSales University 1990 — 1995
Bachelor's Degree, Finance, General
LaSalle College High School 1986 — 1990
Verizon 2005 - 2008
Comcast Cable June 2004 - April 2005
Skills
Coaching, Asian Culture, Weight Training, Cheerleading, wrestling, Computer Maintenance, Computer Hardware, Telecommunications..., Warehouse Management
Education
University of Delaware 2010 — 2014
Bachelor of Arts (B.A.), East Asian Studies
Delaware Technical and Community College-Stanton-Wilmington 2009 — 2010
Comcast Cable October 2014 - Present
Skills
Set Top Box, IPTV, Interactive TV, VOD, Embedded Systems, Digital TV, Telecommunications, Software Development, MPEG2, Streaming Media, Product Management, Architecture, Integration, System Architecture, Solution Architecture, MPEG, Middleware, Wireless, TCP/IP, Video, Technology Leadership, DVB, Digital Video, DRM, Device Drivers, Emerging Technologies, Advertising, Video Application...
Education
Harvard University 2005 — 2007
CM
University of Pune 1991 — 1994
Masters in Computer Applications
Delhi University 1988 — 1991
BS
St Paul school 1976 — 1988
High School Diploma
Aggrego October 2014 - Present
Aggrego October 2013 - Present
Aggrego July 2012 - October 2013
Sun-Times Media May 2012 - July 2012
670 The Score August 2011 - December 2011
WGN March 2011 - August 2011
Comcast Cable September 2010 - March 2011
Make-A-Wish America July 2010 - September 2010
Skills
Digital Media, Web Content, Content Strategy, SEO, Social Media, Multimedia, New Media, Twitter, Facebook, Google Analytics, Viral Marketing, Web Content Management, Content Management, News Writing, Press Releases, Media Relations, WordPress, Copy Editing, AP Style, Social Networking, Storytelling, Newsletters, Social Media Marketing, SEO copywriting, Editorial, Interviews, Copywriting, Blogging, Video Production, Final Cut Pro, Video Editing, Sports Writing, Video, Feature Articles, Broadcast Journalism, Adobe Audition, Editing, Broadcast, Radio, Radio Broadcasting, Sports, Podcasting, Radio Producing, Audio Editing, Journalism, Marketing, Statistical Data..., Digital Marketing, Online Marketing, Public Relations
Education
DePaul University 2011 — 2012
M.A, Journalism
University of Illinois at Chicago 2006 — 2010
B.A, Communications
Minooka
ANN INC. (parent company of Ann Taylor, LOFT & Lou & Grey) July 2012 - Present
Comcast Cable February 2012 - July 2012
JCPenney August 2009 - August 2011
Skills
Customer Satisfaction, Customer Service, Call Center, Recruiting, Payroll, Operations Management, Human Resources, Job Scheduling, Financial Reporting, Training, Inventory Management, Team Leadership, Leadership, Merchandising, Sourcing, Hiring, Team Building, Program Management, Employee Relations, Microsoft Excel, Leadership Development, Process Improvement, Employee Training, Sales, Microsoft Office, Supervisory Skills, Logistics, Coaching, Policy, Negotiation, Account Management, Management, Retail, Call Centers, Visual Merchandising, Strategic Planning, Loss Prevention, Store Operations, Interviews, Inventory Control, Microsoft Word, Project Management
Education
Delaware Technical and Community College-Terry 2011 — 2014
Business Management, N/A
Delaware Skills Center 2011 — 2011
Certificate, Certified Nursing Assistant
Goldey Beacom College 2005 — 2008
Business Administration and Management, General
Delaware Skills Center 1998 — 1998
Certificate, Medical/Clinical Assistant
Queen Annes County High School 1984 — 1988
High School, Business Education, N/A
Antonelli College July 2014 - Present
Comcast Cable July 2011 - July 2014
Comcast December 2010 - July 2011
Virginia College June 2010 - June 2011
Antonelli College September 2004 - March 2010
Skills
Customer Service, Administration, Microsoft Office, Teaching, PowerPoint, Sales
Education
Delta State University 2002 — 2004
MBA, Business Administration
Delta State University 1998 — 2002
BBA, Computer Information Systems/Office Administration
Shook Hardy & Bacon August 2015 - Present
Verizon Wireless September 2013 - August 2015
US Bank February 2009 - September 2013
UMB Bank June 2006 - February 2009
Comcast Cable 2003 - 2006
T-Mobile 1999 - 2003
T-Mobile 1999 - 2003
Skills
CCNA, Network+, Project Management, Cisco VoIP, HP Blade, HP Server Hardware, Switching, Cisco Call Manager, Disaster Recovery, Active Directory, Cisco Technologies, Cisco IOS, Switches, Cisco Routers, Management, WAN, Data Center, Facilities Management, Process Flow, Data Security, Flow Charts, Electronic Media, Firewalls, Routers, Networking, Network Engineering, VPN, Network Design, DHCP, Troubleshooting, VoIP, Telecommunications, Integration, Vendor Management, IP, Wireless, TCP/IP, Wireless Networking, Visio
Education
DeVry University-Missouri 2005 — 2007
Bachelor of Science (B.S.), System, Networking, and LAN/WAN Management/Manager
Comcast Cable March 2015 - Present
First Quality June 2012 - March 2015
Verizon October 2007 - July 2011
Verizon July 2006 - October 2007
Verizon Information Services October 2004 - July 2006
Skills
Policy, Employee Relations, Compensation, Performance Management, Hiring, Recruiting, Leave of Absence, Leadership Development, Deferred Compensation, Employee Benefits, Human Resources, Personnel Management, Leadership, Training, Temporary Placement
Education
Villanova University 2011 — 2011
Graduate Certificate, Human Resources
DeVry University 2006 — 2010
MHRM, Human Resources
Delaware State University 1994 — 1999
Bachelor of Science, Marketing
Comcast July 2008 - Present
Comcast Cablevision July 2007 - July 2008
Comcast Cable October 2006 - July 2007
Comcast April 2003 - October 2006
Comcast May 2000 - April 2003
Skills
Quality Center, Testing, Visio, User Acceptance Testing
Education
Delaware County Community College
Marketing
West Chester University of Pennsylvania
Business, Marketing
Judy's Country Barn June 2006 - Present
Century 21 Alliance June 2009 - May 2011
Comcast March 2005 - October 2008
Comcast Cable February 1999 - March 2005
Comcast Cable March 1995 - January 1999
Comcast Cable May 1993 - March 1995
Skills
Process Improvement, Quality Assurance
Education
Polley Associates 2008 — 2009
Realtor
Delaware County Community College 1985 — 1987
DriveTime February 2015 - Present
Jesse Stewart Photography January 2008 - Present
24 Hour Fitness December 2014 - January 2015
The Beverly Hilton July 2012 - October 2014
State of Delaware November 2010 - June 2012
AdvoServ September 2009 - September 2010
Hilton Brandywine Estate March 2009 - September 2009
Bank of America September 2008 - May 2009
Comcast Cable May 2007 - May 2008
Skills
Photography, Marketing Communications, Telemarketing, Hospitality, Customer Service, Business Strategy, Creativity, Event Management, Photoshop, Microsoft Office, Public Relations, Public Speaking, Social Networking, Event Planning, Leadership, Community Outreach, Social Media, Training, Marketing, Social Media Marketing, Entertainment, Research, Team Building, Leadership Development
Education
Wilmington University 2009 — 2012
Masters of Science, Administration of Justice: Criminal Behavior, 3.89
University of Delaware 2003 — 2008
Bachelor's Degree, Criminal Justice, 2.8
Delaware Technical and Community College-Stanton-Wilmington 2001 — 2003
Associate's Degree, Criminal Justice and Corrections, 3.8
NPower (nonprofit) July 2015 - Present
Comcast Cable August 2014 - December 2014
Elite Line Services (ELS) August 2013 - May 2014
US Army October 2004 - September 2013
Skills
Military, Training, Troubleshooting, Management, Leadership, Time Management, Coaching, Team Building, Customer Service, Electronics Repair, Close Attention to..., Active DoD Secret..., Communication, Microsoft Office, Teamwork, Military Logistics, Bilingual-English/Spanis..., COMSEC, Calibration, Critical Thinking, Delegation, Employee Loyalty, Change Management, Program Management, Stress Management, Problem Solving, Organization, Adaptability, Advance Planning, Cultural Awareness, Military Operations, Security, Supervisory Skills, Maintenance & Repair, Project Planning, TCP/IP, Windows, Windows XP, LAN, PAN, Bluetooth, Windows Vista, Microsoft Suites, Windows 7, Mac OS, Wireless Networking, VoIP, Routers, Laser Printers, Mobile Devices
Education
Keller Graduate School of Management of DeVry - San Jose, CA 2015 — 2016
Master of Business Administration (M.B.A.), Project Management
DeVry University 2009 — 2015
Bachelor's Degree, Technical Management - Project Management, 3.7 GPA Magna Cum Laude
Brown Effects September 2012 - Present
Quality Staffing Resources January 2007 - Present
Comcast Cable January 2008 - September 2012
Bank of America May 2006 - June 2007
Manpower April 2005 - May 2006
Skills
Customer Service, Sales, PowerPoint, Photoshop, Microsoft Word, Teamwork, Strategic Planning, Social Media, Research, Public Speaking, Microsoft Office, Microsoft Excel, Management, Leadership, Recruiting, Human Resources, Communication, Account Management, Supervisory Skills, Procurement, Coaching, Team Building, Training, Employee Relations, Interviews, Time Management
Education
DePaul University 2014 — 2017
Expected Graduation Date of 2017, Business Administration and Management, Finance
Prairie State College 2012 — 2014
Associate of Arts (A.A.), Business Management
Comcast Cable October 2013 - Present
Comcast Cable July 2009 - October 2013
Discover Financial Services July 2003 - July 2009
Discover Card September 1999 - July 2003
Discover Card April 1999 - September 1999
Discover Card January 1998 - April 1999
Discover Card July 1995 - January 1998
Skills
Call Center, Analysis, Management, Strategy, Risk Management, Call Centers, Account Management, Budgets, Customer Service, Leadership, Finance, Cross-functional Team..., Process Improvement, Vendor Management, Business Analysis, Business Process..., Operations Management, Partnerships, Workforce Management
Education
DePaul University 2004 — 2008
B.A., Leadership Studies
Henry Ford High School 1979 — 1983
Diploma
Teva Pharmaceuticals April 2015 - Present
Pangaia Partners July 2014 - December 2014
The Judge Group April 2014 - July 2014
NCO Financial Systems September 2013 - March 2014
Fiserv July 2012 - March 2013
Comcast Cable January 2011 - February 2012
Brandywine Technology November 2010 - December 2010
Cognizant Technology Solutions August 2009 - October 2009
Pinnacle Technical Resources August 2008 - January 2009
Unisys June 2008 - August 2008
Skills
Networking, Cisco Technologies, Firewalls, VPN, Network Administration, WAN, Routers, Troubleshooting, DNS, Network Design, Technical Support, Switches, Network Security, Red Hat Linux, TCP/IP, F5 BigIP, Windows Server, Servers, Network Engineering, LAN-WAN, CCNA, vSphere, RedHat, ArcSight, DWDM, Optical Network, Ciena, Checkpoint Security, GxP, 21 CFR Part 11
Education
Internetwork Learning Institute 2007 — 2007
CCNP, CIsco VPNs and remote access tools
Delaware County Community College 2006 — 2006
CCNA, Cisco Network Associate training
The Chubb Institute 2002 — 2003
network tech, Completed network technician program
Comcast Cable September 2014 - Present
PwC July 2014 - September 2014
PricewaterhouseCoopers September 2011 - June 2014
Skills
Accounting, US GAAP, Financial Reporting, Auditing, Internal Controls, Financial Analysis, Financial Accounting, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Data Analysis
Education
University of Delaware 2015 — 2018
Master of Business Administration (MBA)
DeSales University 2008 — 2011
Bachelor's degree, Accounting and Finance
Comcast Cable September 2012 - Present
Comcast Cable February 2002 - September 2012
Papa Johns June 1998 - January 2002
Skills
Telecommunications, Call Centers, Call Center, Broadband, Troubleshooting, Customer Satisfaction, Project Management, Communication Skills, Analytic Thinking, Collaborative Problem..., Business Process Design, Problem Solving, Process Improvement, Customer Service, Customer Experience, Training, Leadership, Management, VoIP, Vendor Management, Team Leadership
Education
Delaware Technical and Community College-Stanton-Wilmington 1999 — 2001
Computer Information Systems
Mesa Laboratories, Inc. June 2015 - Present
U.S. Facilities, Inc. October 2013 - May 2015
Comcast Cable 2011 - 2012
Skills
Computer Hardware, Networking, Soldering, Software Installation, Electronic Circuit..., Troubleshooting, Embedded Systems, Electrical Engineering, Computer Repair, Digital Electronics, Circuit Analysis, Team Leadership, Product Innovation, Electronics Technology, Electro-mechanical..., Electronics Repair, Software Development, Customer Service, Project Management, Public Speaking, Management, Electronics, Leadership, Hardware, Testing, Microsoft Office
Education
DeVry University-Pennsylvania 2006 — 2011
Bachelor of Science (B.S.), Electronics Engineering Technology
Camden County Technical Schools 2002 — 2006
HS Diploma, Automobile/Automotive Mechanics Technology/Technician
Comcast Cable March 2014 - Present
Army National Guard May 1994 - Present
Pearl Police Department August 2008 - March 2014
Jackson Police Department August 2000 - June 2006
Skills
Criminal Investigations, Crime Scene..., Physical Security, Private Investigations, Security, Risk Assessment, Training, Asset Protection, Interrogation, Investigation, Law Enforcement, Police, Evidence, Surveillance, Security Operations, Emergency Management, Firearms, Executive Protection, Background Checks, Crime Prevention, Security Management, Corporate Security
Education
Delta State University 2013 — 2015
Master of Science (MS), Social Justice and Criminology
Mississippi College 2004 — 2007
Bachelor of Science (B.S.), Administration of Justice
ALV Software LLC February 2014 - Present
AORE Investments, INC December 2009 - January 2014
Comcast Cable June 2006 - December 2009
Skills
Real Estate, Software Development, Web Applications, Mobile Applications, iOS Development, Android Development, Agile Methodologies, Project Management, Web Development, Customer Service, C++, Java, Python, C, C#, jQuery, jQuery Mobile, PHP, PhpMyAdmin, PHP Applications, MySQL, Object Oriented Design, Objective-C, Design Patterns, Software Design, Software Architecture, JavaScript, JSP, Node.js, JSON, Xcode, Android SDK, Business Development, MVC Architecture, Mac & PC platforms, Mobile Platforms, Software Engineering, Computer Science, Intelligent Tutoring..., Academic Tutoring
Education
Delaware State University 2004 — 2008
BS, Computer Science, Summa Cum Laude
Comcast Cable October 2012 - Present
WellPoint June 2012 - October 2012
HEALTHDIALOG INC May 2006 - July 2012
Sybase April 2004 - May 2006
Sybase April 2000 - March 2004
Revelation Software (Lotus Corporation) March 1998 - April 2000
Skills
SDLC, Agile Methodologies, Data Warehousing, SQL, Visio, Requirements Analysis, Business Analysis, Business Intelligence, Data Modeling, Oracle, ETL, Crystal Reports, Business Objects, Microsoft SQL Server, PL/SQL, Waterfall, Databases, Enterprise Architecture, SharePoint, Business Requirements, Analysis, Testing, Project Management, Database Design, User Acceptance Testing, Agile Project Management, Requirements Gathering, Scrum, Software Project..., Integration, Systems Analysis, Management, Process Improvement, Vendor Management, Software Documentation, Program Management, Data Analysis
Education
Southern NH University 2012 — 2012
Graduate Certificate in Six Sigma, Six Sigma - Quality Analysis
Agile University - Rallysoft 2009 — 2009
CSM - Certified Scrum Master, Agile Iterative Methodology
Southern New Hampshire University 2005 — 2006
MBA, Business Administration/International Business
Southern New Hampshire University 1996 — 1998
MSCIS, Computer Information Systems
Delhi University 1992 — 1995
Bachelor of Commerce (B.Com.)
Webpass Inc. July 2014 - Present
Comcast Cable January 2008 - May 2013
Verizon Wireless April 2005 - March 2008
Skills
Telecommunications, Troubleshooting, Customer Experience, Network Security, Wireless Networking, Computer Hardware, Technical Support
Education
DeVry Institute of Technology
Computer Network Management
Colonial School District September 2015 - Present
Vision Quest January 2011 - Present
Meadowwood Hospital 2015 - June 2015
State of Delaware September 2013 - March 2015
North East Treatment Center July 2013 - September 2013
Comcast Cable September 2007 - January 2012
Skills
Account Management, Customer Service, Microsoft Office, Outlook, Telecommunications, Team Leadership
Education
Delaware State University 2003 — 2007
Business Administration and Management, General
Comcast July 2012 - Present
Comcast Cable April 2003 - July 2012
Comcast Cable June 2001 - April 2003
Skills
Employee Relations, Human Resources, Succession Planning, Personnel Management, Leadership, Management, Change Management, Strategy, Coaching, Employment Law, Conflict Resolution, Strategic Planning
Education
DePaul University
Bachelor of Arts (B.A.), Leadership
DePaul University
Certificate, Professional Human Resource Management
NIU
Business Administration and Management, General
Univision Communications Inc. July 2013 - Present
Teach for America June 2011 - June 2013
Office of Alumni Relations May 2011 - June 2011
Denison University, Admissions Office August 2010 - May 2011
Denison University, Office of Residential Life May 2010 - May 2011
Teach for America February 2009 - May 2011
Comcast Cable May 2010 - August 2010
Denison Campus Governance Association November 2008 - November 2009
"Paving the Way" Each One, Reach One: Pre-Orientation Program August 2009 - August 2009
Education
University of Miami 2011 — 2013
Masters of Education and Social Change, Education
Denison University 2007 — 2011
Bachelor of Arts, Communication and Spanish
University of Sydney 2010 — 2010
System Pavers June 2015 - Present
Coldwell Banker Residential Brokerage 2012 - Present
Apple Computer Inc. 2010 - 2011
Comcast Cable 2007 - 2010
The LPS Group 2005 - 2007
Vendio Services, Inc. 2002 - 2005
Netflix 1997 - 2001
Skills
Negotiation, Account Management, Customer Service, Sales Management, New Business Development, Sales, Sales Process, CRM, Business Development, Real Estate, Contract Negotiation, Customer Retention, Cold Calling, Direct Sales, Customer Satisfaction, Team Building, Social Media
Education
DeVry University-California
Bachelor of Business Administration (BBA), Technical Management
Los Gatos
High School
The Star-Ledger January 2013 - Present
Mosaic Sales Solutions April 2011 - April 2014
ignition inc. June 2012 - August 2012
Comcast Cable June 2010 - January 2012
MarketStar October 2009 - July 2010
T-Mobile November 2006 - January 2008
Skills
Leadership, Customer Service, Time Management, Management, Due Diligence, AML, KYC, SAR, SQL, Sales Operations, Recruiting, Sales, Coaching, Public Speaking, Entrepreneurship, Motivational Speaking, Leadership Development, Personal Development, Team Building, Microsoft Office, Microsoft Word
Education
Delaware County Community College
Business Administration, 3.5
Advantek Solutions April 2012 - November 2014
Comcast August 2010 - March 2011
Comcast October 2006 - August 2010
Shampoo Night Club November 2001 - May 2007
Comcast Cable June 2001 - August 2003
Skills
Time Management, Security, Call Centers, Technical Support, Windows, VoIP, Active Directory, Teamwork, Telecommunications, Networking, Project Management, TCP/IP, Troubleshooting, Computer Hardware
Education
Lincoln Technical Institute 2005 — 2006
PC Support Technician
Delaware State University 1998 — 2000
Comcast Cable June 2014 - Present
MDT Technical February 2014 - June 2014
Comcast April 2011 - September 2013
Comcast/Amdocs August 2006 - March 2011
IOD Incorporated February 1996 - August 2006
Skills
Troubleshooting, Telecommunications, Billing Systems, Technical Support, Business Analysis, BMC Remedy, Process Improvement, Systems Analysis, Windows XP, Microsoft Exchange, Data Center, Quality Assurance, Microsoft Excel, Microsoft Word, PowerPoint, lavastorm, Data Analysis, Online Research, Design Research, Market Research, Data Analytics, Data Entry, Databases, Merge/purge, Visio, Help Desk Support, Management, SharePoint, System Administration, Call Centers, Windows, VoIP, Telecom BSS, Requirements Gathering, Crystal Reports, Analysis, Business Process, Information Technology, Testing, Integration, SQL
Education
Delaware County Community College 2009 — 2011
Associate's degree, MIS
Penn State University/Delaware County Community College 1992 — 1994
Liberal Arts/MIS
Ascensus May 2015 - Present
Comcast Cable October 2014 - Present
hibu May 2011 - October 2014
Netcare Technologies July 2007 - May 2011
Microland Limited March 2005 - June 2007
Accenture Services May 2004 - March 2005
IT 365 2002 - 2004
Skills
Planview Enterprise, IT Strategy, PMO, Business Analysis, Resource Management, Project Delivery, Process Improvement, Business Process..., Business Process, IT Management, Requirements Analysis, ISO 20000, Disaster Recovery, ITIL Certified, Transition Management, Project Portfolio..., Business Process Mapping, CRM, Process Engineering, SharePoint, Risk Management, ITIL, Management, Leadership, Agile Methodologies
Education
Delaware State University 2011 — 2012
Master of Business Administration (MBA)
UIT 1995 — 1998
Bsc
SDV 1993 — 1995
+2
Comcast Cable March 2015 - Present
Comcast Cable June 2014 - March 2015
PointRoll September 2012 - May 2014
Citizens Financial Group July 2006 - September 2012
Skills
Payroll, Financial Statements, Accounting, Accounts Payable, General Ledger, Financial Analysis, Microsoft Office, Microsoft Dynamics, PeopleSoft, Management, Analysis, Finance, Internal Controls, Training, ADP Payroll, PayEx, Expense Reports, P&L Analysis, Capital Budgeting, Department Budgeting, Budget Forecasts, Oracle, Essbase, Accruals, Variance Analysis, Social Media, Account Reconciliation
Education
DeSales University 2015 — 2017
Master of Business Administration (MBA), Accounting
Pennsylvania State University-Penn State Abington 2010 — 2012
Bachelor of Science (B.S.), Accounting, 3.67
Montgomery County Community College 2007 — 2010
Associate's degree, Small Business Administration/Management, 3.24
Century 21 Affiliated January 2014 - Present
Dominick’s Finer Foods January 1979 - January 2014
Comcast Cable 2000 - 2013
DeVry University 2008 - 2012
Lynn-Beth Management & Development January 1985 - January 2006
JPMorgan Chase 1980 - 1999
Federal Property Management 1985 - 1995
Federal Property Management 1985 - 1995
Federal Property Management 1985 - 1995
Skills
Operations Management, Inventory Management, Management, Customer Service, Analysis, Leadership, Time Management, Budgets, PowerPoint, Project Management, Microsoft Office, Team Building, Logistics, Access, Teamwork, Sales, Microsoft Word, Microsoft Excel, Purchasing, Training, Data Entry, Marketing, Customer Satisfaction, Critical Thinking, Higher Education, Patience, Outlook, Process Improvement, Recruiting, Strategic Planning, Human Resources, Employee Training, Supervisory Skills, Team Leadership, Coaching, Accounting, Leadership Development, System Administration, MS Project, Data Analysis, Program Management, Project Planning, Performance Management, Employee Relations, Administration, Troubleshooting, Six Sigma, Change Management, Software Documentation
Education
DeVry University 2008 — 2012
B.A, Operations Management
DeVry University 2008 — 2012
Bachelor of Arts (B.A.), Logistics, Materials, and Supply Chain Management, Grade point average 3.7 out of 4.0 Graduated Magna Cum Laude
De La Salle High School
High School Diploma, Business Administration and Management, General
ADP 2015 - Present
Brook Street January 2015 - August 2015
Express Employment Professionals July 2014 - January 2015
Comcast Cable February 2010 - July 2014
U.S. Cellular January 2009 - February 2010
Factory Card & Party Outlet October 2007 - July 2008
Jewel Food Stores February 2006 - July 2007
Turtle Wax, Inc August 2000 - June 2005
Skills
Customer Service, Call Centers, Customer Satisfaction, Troubleshooting, Leadership, Sales, Telecommunications, Customer Retention, Customer Experience, Cold Calling, Team Building, Training, Inventory Management, Retail, Cellular Communications, Loss Prevention, Wireless Networking, Recruiting, Temporary Staffing, Staffing Services, Human Resources
Education
DeVry University 2011 — 2014
Bachelor of Technology Management, Human Resources Management and Services
Reavis High School 1992 — 1996
Diploma, Honors
Landauer, Inc. April 2014 - Present
NTT Data Corporation October 2012 - April 2014
Career Education Corporation October 2011 - July 2012
Comcast Cable October 2008 - April 2011
Comcast Cable December 2007 - October 2008
Comcast Cable March 2007 - December 2007
Comcast Cable May 2003 - March 2007
Comcast Cable January 1998 - May 2003
Comcast Cable January 1997 - January 1998
Comcast Cable January 1996 - January 1997
Skills
Customer Retention, Operations Management, Employee Engagement, Employee Training, Call Center, Workforce Management, Customer Satisfaction, Telecommunications, Process Improvement, Cross-functional Team..., Team Building, Customer Service, Performance Management, Customer Experience, Vendor Management, Strategic Planning, Coaching, Change Management, Project Management, Team Leadership, Call Centers, Management, Troubleshooting, Analysis, CRM, Training, Interviews, Leadership, Call Center Development, Sales Operations, Recruiting, Outsourcing, Sales, Sales Process, Quality Assurance, Strategy, Marketing, Software Documentation, Leadership Development, Business Intelligence, Time Management, Program Management, Forecasting, Account Management, Business Process..., Budgets, Business Analysis, Hiring, Employee Relations, Organizational...
Education
Purdue University 2006 — 2008
MBA, Business Administration, Management and Operations
DePaul University 2003 — 2006
BA, Business Management
Broadview Networks February 2013 - Present
GMAC Ally May 2011 - December 2012
Broadview Networks December 2009 - May 2011
Comcast Cable April 2007 - June 2009
Broadview Networks (formerly ATX Communications) August 2006 - February 2007
Broadview Networks (formerly ATX Communications) December 2003 - August 2006
Broadview Networks (formerly ATX Communications) June 2001 - December 2003
Education
University of Pennsylvania 1997 — 1999
BA English, Creative Writing
Delaware County Community College
AA, Liberal Arts
Charter Communications October 2014 - Present
Comcast-Cable 2012 - May 2014
Comcast-Cable May 2010 - 2012
Comcast 2007 - 2010
Exelon 2002 - 2007
Skills
Human Resources, Onboarding, Workforce Planning, Talent Management, Employee Relations, Performance Management, Process Improvement, Managing Reorganizations, Managing Multimillion..., Policy and Procedure..., Organizational..., Organizational Design, Leadership, Management, Benefits Administration, Recruiting, Employee Engagement, Succession Planning, Change Management, Employee Training, HRIS, Labor Relations, Personnel Management, New Hire Orientations, Talent Acquisition, Applicant Tracking..., Employee Benefits, Training, HR Policies, FMLA, College Recruiting, Interviews, Call Centers, Deferred Compensation
Education
DePaul University 1990 — 1994
Bachelor of Arts (B.A.), Industrial/Organizational Psychology
DePaul University 1990 — 1994
Bachelor of Arts (B.A.), Corporate Communications
Comcast Cable January 2013 - Present
Two Fish Productions LLC March 2011 - Present
Comcast Cable September 2009 - December 2012
Comcast Cable July 2005 - September 2009
ChildServ 2002 - 2005
Underwriters Laboratories 1998 - 2001
Skills
Event Management, Marketing, Event Planning, Trade Shows, Public Relations, Social Media Marketing, Corporate Communications, Publicity, Marketing Communications, Marketing Strategy, Sponsorship, Corporate Events, Internal Communications, Media Relations, Social Media, Public Speaking, Fundraising, Advertising, Press Releases, Newsletters, Leadership, Social Networking, Nonprofits, Strategic Communications, Email Marketing, Integrated Marketing, Project Management, Strategic Planning, Training, Budgets, Community Development, Management, Team Building, Customer Service
Education
DePaul University 1997 — 2000
Master of Arts, Corporate Communication
Southern Illinois University, Carbondale 1987 — 1992
Bachelor of Science, Speech Communication
Champaign Central High
Tata Consultancy Services September 2014 - Present
MDT Personnel January 2013 - June 2014
Comcast January 2006 - December 2011
Comcast Cable January 2003 - January 2006
Skills
Sla, Cross-functional Team..., IT Operations, Data Center, Vendor Management, Disaster Recovery, ITIL, Service Delivery, BMC Remedy, Call Center, Incident Management, Managed Services, Active Directory, IT Management, IT Service Management, SDLC, Technical Support, Management, Enterprise Software, Telecommunications, Servers, Change Management, Integration, Call Centers, System Deployment, Troubleshooting, Leadership, Process Improvement, VoIP, Help Desk Support
Education
West Chester University of Pennsylvania 1984 — 1985
History
Delaware County Community College 1982 — 1984
Dealogic May 2011 - Present
CommVault Systems January 2008 - April 2011
Benjamin Moore Coporate July 2007 - January 2008
Comcast Cable January 2000 - January 2007
Education
DeVry University 2004 — 2008
Bachelors of Science, Networking and Communication Management
American Legion Liberty Post No. 308 July 2015 - Present
Towers Watson December 2013 - Present
PNC June 2012 - December 2013
EDMC February 2012 - June 2012
Comcast Cable October 2008 - October 2011
Comcast Cable August 2005 - September 2008
Relevante June 2005 - August 2005
De Lage Landen August 2004 - May 2005
InterDigital Communications May 2004 - July 2004
InterDigital Communications February 2002 - May 2004
Skills
Informatica, ETL, PL/SQL, Business Intelligence, Oracle Discoverer, OBIEE, Data Warehousing, SSIS, Oracle PL/SQL..., Dimensional Modeling, Oracle, Database Design, Performance Tuning, Oracle Reports, Databases, Microsoft SQL Server, Physical Data Modeling, Logical Data Modeling, Generic Programming, Oracle Forms / Reports, Enterprise Architecture, Financial Systems, Oracle Fixed Assets..., Fixed Asset Systems, Oracle Forms
Education
DeSales University 1994 — 2000
B.S.
Upper Dublin High School 1978 — 1981
Diploma
State Senate Motorcycle Association January 2012 - Present
Mindlab Technologies 2000 - Present
Comcast Cable August 2002 - April 2013
Comcast 2002 - April 2013
Skills
Networking, Customer Service, Employee Engagement, Employee Relations, Strategic Planning, Microsoft Office, Telecommunications, Call Center, VoIP, Customer Satisfaction, Call Centers, Broadband, Troubleshooting, Telephony, Supervisory Skills, Retail Sales, ATM networks, atm security, Banking, Access, Avaya, Cabling, Computer Network..., Customer Experience, Customer Retention, IP, Process Improvement, Routers, TCP/IP, Team Building, Team Leadership, Technical Support, Training, Vendor Management, Wireless, Workforce Management
Education
Wilmington College 2008 — 2013
Bachelor of Arts (B.A.), Digital Communication and Media/Multimedia
Wilmington College 2008 — 2010
Associate of Science (AS), Media Design
Delaware State University 2000 — 2003
Associate of Science (A.S.), Computer Science
Comcast Cable April 2012 - Present
Granite Services January 2005 - June 2010
Skills
Visio, Performance Management, Business Analysis, Project Management, Customer Service, Project Planning, Strategic Planning, Training, Public Speaking, Process Improvement, Vendor Management, PowerPoint, Microsoft Office, Organizational..., SharePoint, Team Leadership, Microsoft Excel, Change Management, Team Building, Coaching, Leadership, Microsoft Word, Data Analysis
Education
DePaul University
Bachelor's Degree, Engineering/Industrial Management
University of Illinois at Chicago 1992 — 1996
Electrical and Electronics Engineering
Comcast January 2012 - Present
Comcast Cable December 2009 - January 2012
Comcast April 2009 - December 2009
Comcast June 2007 - April 2009
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2004 — 2005
MBA, Marketing Management
Saint Mary's College of Notre Dame 1996 — 1999
BBA, Marketing, Finance & International Business
ADT Security Services April 2011 - Present
Comcast Cable January 2008 - November 2009
CDW June 2008 - June 2009
Sprint November 2003 - July 2007
United Parcel Service September 1996 - June 2003
United Parcel Service January 1995 - June 2003
United Parcel Service April 1979 - June 2003
United Parcel Service April 1979 - May 2003
SBC February 1998 - September 2002
Emery Worldwide April 1994 - January 1995
Skills
Consultative Selling, Customer Relations, Customer Service, Microsoft Office, Outlook, Retail, Account Management, Excel, Telecommunications, Contract Negotiations, Direct Sales, Problem Solving, Team Leadership, Coaching, B2B, Sales Support, Customer Retention, Call Center, Cold Calling, Customer Satisfaction, Solution Selling, Call Centers, Recruiting, Sales
Education
University of Illinois at Chicago 1978 — 1983
Liberal Arts and Science
DePaul University
B.A degree, History
Olive Harvey College
Chemistry
Comcast Cable October 2007 - Present
Comcast Cable November 2006 - October 2007
Comcast Cable June 2001 - June 2005
ClientLogic October 1998 - June 2001
Skills
Software Development, Web Development, Web Services, Web Design, Websites, Training, Microsoft SQL Server, SQL, Oracle SQL, MySQL, Databases, PHP, ASP, Apache, Silverlight, C# 4.0, Java, Linux, XML, HTML, CSS3, JavaScript, Windows, Troubleshooting, Technical Support, TCP/IP, Process Improvement, Microsoft Office, Telecommunications, Networking, VoIP, Call Center, IP, Broadband, Visual Studio, Operating Systems, IIS, Unix, Ethernet, Telephony, Call Centers, AJAX, Web Applications, VOD, CSS, Cable Television
Education
Delaware Technical and Community College-Stanton-Wilmington 2013 — 2017
Computer Science, Computer Programming
Thomas Edison State College 2012 — 2013
Computer Science
Nitel December 2011 - Present
Comcast Cable March 2010 - December 2011
CIMCO Communications February 2007 - March 2010
CoreComm 2002 - 2007
Skills
MPLS, Firewalls, Ethernet, QoS, Cisco, Troubleshooting, Switches, IP, BGP, OSPF, Routing, VPN, Security, Juniper, Cisco Technologies, Network Engineering, Data Center, VoIP, Network Design, Routing Protocols, Computer Network..., Cisco Routers, Routers, EIGRP, Networking, Metro Ethernet, MPLS VPN, T1
Education
DePaul University
Cablevision September 2013 - Present
Comcast Cable November 2005 - November 2012
Skills
Strategic Planning, Customer Service, Public Speaking, Human Resources, Troubleshooting, Retail, Teamwork, Customer Satisfaction, Microsoft Office, PowerPoint, Sales, Microsoft Excel, Account Management, Event Planning, Microsoft Word, Management, Marketing Strategy
Education
Rutgers University-New Brunswick 2008 — 2010
Delaware State University 1996 — 1997
Kinesiology and Exercise Science
Johnson Controls, Inc. November 2014 - Present
Johnson Controls, Inc. October 2013 - October 2014
Johnson Controls, Inc. January 2011 - October 2013
Johnson Controls, Inc. 2006 - January 2011
Peirce-Phelps, Inc. 1997 - 2006
Peirce-Phelps, Inc. 1996 - 1997
Peirce-Phelps, Inc. 1993 - 1996
Comcast Cable 1990 - 1993
Skills
Building Automation, Sales Management, Team Building, Operations Management, HVAC, Financial Analysis, Strategic Planning, Leadership, Security, Training, Sales, Contract Management, HVAC Controls, Energy Conservation, Facilities Management, Fire Protection, CCTV, Insurance, Energy Management, Finance, Access Control, Building Management..., Fire Alarm, Air Conditioning, Energy Efficiency, Heating, Contract Negotiation
Education
Temple University - Fox School of Business and Management
Master's Degree
Delaware State University
Bachelor's Degree
Central High School, Philadelphia, PA
Comcast Cable March 2014 - Present
Comcast Cable December 2008 - February 2014
Beam Global Spirits & Wine January 2006 - September 2008
Beam Global Spirits & Wines 2004 - 2006
Beam Global Spirits & Wines January 2002 - January 2004
Beam Global Spirits & Wine January 1999 - January 2002
Skills
Procure to Pay, Order to Cash, Change Management, Special Projects, Treasury Operations..., Business Process, P&L Management, Management, Treasury Management, Projects, Shared Services, Forecasting, Mergers, Accounts Payable, Managerial Finance, Procure-to-Pay, SAP, SAP ERP, Cash Management, Finance, Mergers & Acquisitions, Analysis, Accounts Receivable, Operations Management, Sarbanes-Oxley Act, General Ledger, Process Improvement, Cross-functional Team..., Accounting, Budgets
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1986 — 1990
MBA, Finance
Illinois State University 1981 — 1985
BS, Business Management
CGS 2015 - 2015
CGS 2015 - 2015
BRIUS Telecom Solutions LLC December 2013 - May 2014
Comcast Cable December 2007 - November 2012
Skills
Call Centers, Microsoft Excel, Customer Satisfaction, Microsoft Office, Call Center, Customer Service, Outlook, Access, Telecommunications, Team Building, Windows, System Administration, Troubleshooting, Software Documentation, Training, Human Resources, Management, Analysis, Leadership, Recruiting, Employee Benefits, Operations Management, Budgets, Personnel Management, Policy, PeopleSoft
Education
University of Phoenix 2009 — 2010
MBA, Business Administration and Management, General, 3..5
DeVry Institute of Technology 1997 — 2000
B.S., Computer Information Systems
Comcast Cable January 2010 - Present
Skills
Broadband, Program Management, Cross-functional Team..., Product Management, Leadership, VoIP, Network Engineering, Visio, Vendor Management
Education
DePaul University 1996 — 1998
MS
University of Dayton 1991 — 1995
BS
Tower International May 2015 - Present
HR Consultant with American Society of Employers and Independent Recruiter March 2015 - Present
Newton International September 2014 - February 2015
EuroQ Inc. March 2013 - August 2014
Comcast Cable December 2011 - November 2012
Kelly Services on Assignment at The Dow Chemical Company August 2011 - December 2011
Orchid Unique Orthopedics Solutions May 2011 - August 2011
Mariah Industries, Inc August 2008 - December 2008
Aerotek, Scope ANR October 2005 - August 2008
Faurecia Automotive Seating JIT Plant October 2003 - June 2005
Skills
Deferred Compensation, Employee Relations, Fixed Annuities, Talent Acquisition, Human Resources, Contract Recruitment, Performance Management, Benefits Administration, Recruiting, New Hire Orientations, Management, Labor Relations, Coaching, Employee Benefits, Employee Training, Temporary Placement, Project Management, Personnel Management, Benefits Negotiation, Temporary Staffing, Hiring, Training, Technical Recruiting, FMLA, Employer Branding, College Recruiting, Performance Appraisal, Interviews, Employee Engagement, Talent Management, Internet Recruiting, Time Management, Onboarding, HR Consulting, Career Counseling, Screening, Sourcing, Job Fairs, Applicant Tracking..., HR Policies, Succession Planning, Payroll, Job Descriptions, Workforce Planning, Taleo, HRIS, Team Building, Leadership
Education
Baker
Bachelor of Business Administration, Management
Delta College
Business Administration
Cox Communications 2014 - 2015
Cox Communications 2014 - 2015
Comcast Cable July 2009 - September 2013
Cox Communications June 2008 - December 2008
Technology Center December 2004 - March 2006
Scientific-Atlanta (Cisco) January 2001 - January 2004
Systems Engineering and Security June 1999 - January 2001
Skills
Telecommunications, VoIP, IP, Ethernet, Cisco Technologies, T1, Telephony, Wireless, UMTS, Call Centers, Fiber Optics, CDMA, 3G, GSM, Transmission, MPEG-2, MPEG-4, Seachange, Tandberg, Motorola Hardware, Unix, Linux
Education
DeVry Institute of Technology 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Telecommunications Management
Comcast May 2005 - Present
Comcast Cable May 2005 - Present
Skills
Experience in balancing..., Coordinate multiple..., Able to work in self or..., Troubleshooting and ..., Analyze data in call..., Create and maintain..., Administer..., Collaborate with team..., Create on demand reports, Validate accuracy of..., Monitor and analyze..., Technical support..., Analyzed and maintained..., Citrix Workforce..., Aspect Workforce..., Avaya Call Management..., Avaya Technologies, Avaya, Call Centers, Cisco Technologies, Customer Service, IP, SIP, TCP/IP, Telecommunications, Telephony, Wireless, Process Improvement, Vendor Management, Troubleshooting, Customer Satisfaction, Customer Experience, Team Leadership, VoIP
Education
Wilbur Wright College 1997 — 2001
Associate of Science (A.S.), Computer Science, 3.1
DePaul University
Bachelor of Applied Science (BASc), Computer Science, 3.1
120 Sports December 2013 - Present
Comcast August 2009 - Present
Comcast Cable August 2009 - Present
Freelance May 2010 - October 2014
Sherman Dodge May 2010 - October 2014
120 Sports 2013 - 2014
120 Sports 2013 - 2014
Chicago Sun-Times November 2010 - November 2011
Chicago Sun-Times November 2010 - November 2011
Northwest Herald August 2008 - March 2010
Skills
Premiere, Broadcast Journalism, News Writing, Video Editing, Editing, Film Editing, Video Production, Web Video, Final Cut Pro, Social Media Marketing, Advertising, Social Media, Public Relations, Broadcast, Newspapers, SEO, Journalism, Radio, Storytelling, Television, Entertainment, Sports
Education
Northwestern University 2011 — 2012
Masters Degree, Journalism
Northwestern University, Medill School of Journalism 2011 — 2012
Master of Science, Broadcast Journalism
DePaul University 2006 — 2008
Bachelors, Broadcast Journalism
DePaul University 2006 — 2008
Bachelor of Arts, Broadcast Journalism
Systems Made Simple January 2011 - Present
LAS Consulting October 1996 - Present
Iron Mountain March 2010 - January 2011
Comcast Cable August 2009 - December 2009
Independence Blue Cross November 2008 - January 2009
Independence Blue Cross 1998 - 2007
PECO Energy 1996 - 1998
Charming Shoppes 1989 - 1995
ARMS Consulting 1987 - 1993
Skills
Data Warehousing, Data Modeling, Business Intelligence, SDLC, Analysis, Integration, Teradata, Business Analysis, Enterprise Architecture, IT Strategy, Requirements Analysis, Erwin, Visio, Systems Analysis, Requirements Gathering, SharePoint
Education
Computer Learning Center 1985 — 1985
Certificate, Computer Programming
Temple University 1977 — 1980
BS HPRED, Therapeutic Recreation; Psychology
Delaware County Community College 1975 — 1977
BA, Liberal Arts
Broward County Public Schools January 2014 - Present
Comcast Cable November 2013 - December 2013
Comcast Cable May 2013 - July 2013
Kaplan University August 2011 - May 2013
Broward County Schools March 2010 - July 2011
One Source Telecom August 2007 - November 2009
IDS Telcom purchased by Birch Communications September 1999 - July 2007
Supra Telecom June 1997 - September 1999
AT&T 1993 - 1997
AT&T May 1978 - June 1993
Skills
Co-location, Telecommunications, VoIP, Leadership Development, T1, Program Management, Team Building, Strategic Partnerships, Strategic Planning, Internet Services, Coaching, Call Center, PMP, Hosted Services, Project Management, Leadership, Call Centers, PowerPoint, Training, Recruiting, Staff Development, Instructional Design, Workshop Facilitation, Curriculum Design, Organizational..., Sales, Management, Career Development, Marketing, Time Management, Blended Learning, Adult Education, Interviews, Networking, Sales Operations, Customer Service, Project Planning, Employee Training, Customer Retention, Solution Selling, E-Learning, New Business Development, CRM, Salesforce.com, Team Leadership, College Recruiting, Instructor-led Training, Performance Management, Training Delivery, Social Networking
Education
Florida Atlantic University 2010 — 2011
Florida Educator Certification Requirements, Education, 3.4
Nova Southeastern University 1990 — 1992
Bachelor of Science, Psychology
DePaul University 1988 — 1990
Psychology
University of Minnesota-Twin Cities 1986 — 1990
Psychology
CohnReznick LLP February 2014 - Present
Nossaman LLP March 2013 - February 2014
TEKsystems July 2011 - March 2013
TEKsystems April 2010 - July 2011
Dynamics Research Corporation December 2009 - April 2010
Comcast Cable August 2007 - December 2009
The Home Depot August 2005 - July 2007
Skills
Troubleshooting, Access, System Deployment, Help Desk Support, Hardware, TCP/IP, Windows, Blackberry, Visio, Citrix, Technical Support, VMware, SharePoint, DNS, Windows Server, Active Directory, Microsoft Office, XP, Laptops, Windows 7, Printers, Software Installation, Information Technology, BMC Remedy, Windows XP
Education
Delaware State University 1999 — 2003
Mathematics
Milford Mill Academy 1995 — 1999
High School Diploma
Comcast Cable June 2013 - Present
Comcast Cable December 2007 - May 2013
Yell Adworks Ltd March 2006 - December 2007
Yell Adworks Ltd September 2004 - March 2006
OmniChoice Solutions October 2002 - July 2003
D&E Communications April 2001 - February 2002
Sterling Pharmaceuticals 1993 - 1995
Skills
Troubleshooting, SQL, Unix, ITIL, Software Documentation, Computer Hardware, Databases, BMC Remedy, Oracle, Operating Systems, Microsoft Exchange, Testing, Windows, Networking
Education
Microsoft Certified Technical Training Center 2000 — 2000
Delaware County Community College 1995 — 1996
Associates Degree, Chemistry
Millersville University of Pennsylvania
University of Phoenix
Bachelors of Science, Information Technology
Kraft Foods/Randstad Technologies (Contractor) January 2013 - August 2013
Kraft Foods/Randstad Technologies January 2013 - August 2013
Blue Cross-Blue Shield/Hudson (Contractor) June 2012 - September 2012
Motorola Solutions/Tek-Systems (Contractor) January 2012 - March 2012
Walgreens/The plus Group June 2011 - December 2011
Comcast Cable 2004 - 2010
Data Processing Resources Corporation 1999 - 2004
IBM Global Networks 1996 - 1998
FEDERAL RESERVE BANK 1993 - 1996
University of Illinois 1984 - 1993
Skills
Networking, Troubleshooting, Technical Support, Cisco Technologies, WAN, Network Administration, Routers, Switches, IP, Network Design, Servers
Education
Microtrain-School of Information Technology 2010 — 2011
IT Certifications, Information Technology Management
DePaul University 1982 — 1986
Bachelor's Degree, Political Science and Government
Zumba June 2015 - Present
World Fuel Services July 2014 - June 2015
World Fuel Services January 2013 - July 2014
World Fuel Services August 2010 - January 2013
Navarro Discount Pharmacies March 2008 - August 2010
Comcast Cable October 2006 - March 2008
Skills
Budgeting, Forecasting, Excel, Financial Analysis, Financial Modeling, Variance Analysis, Financial Reporting, Financial Planning, Retail, Cognos, Essbase, Accounting, Budgets, Hyperion Enterprise, QuickBooks, Financial Forecasting, General Ledger, Strategic Financial..., Managerial Finance, Microsoft Excel, Finance, Hyperion, Analysis, Management, Financial Accounting, Corporate Finance, Process Improvement, Customer Service, Account Reconciliation, Business Analysis, Strategic Planning, Auditing
Education
DePaul University 2002 — 2006
B.S., Finance
Comcast Cable March 2011 - Present
T Business Services April 2002 - February 2009
AT&T 1979 - 2009
Concert January 2000 - January 2002
T January 1998 - January 2000
T January 1996 - January 1998
T January 1995 - January 1996
Skills
Billing, Sales Support, Word, Excel, Call Center
Education
DePaul University 1974 — 1978
B.A, Psychology
AT&T September 2010 - May 2015
DeVry University May 2009 - September 2010
Comcast Cable October 2007 - September 2009
DeVry University November 2007 - May 2009
DC Superior Court November 1998 - October 2006
Denise's Family Daycare May 1996 - October 2006
Skills
Network Administration, IT Operations, Mobile Technology, Help Desk Support, Telecommunication..., Software Installation, Routers, Computer Hardware, Switches, Security, Windows Server, Laptops, Printers, Computer Hardware..., Software Troubleshooting, Remote Troubleshooting, Android OS, Networking, Mobile Applications, Mobile Devices, System Administration, Troubleshooting, Telecommunications, Microsoft Office, Customer Service, Technical Support, Leadership
Education
DeVry University 2007 — 2010
Associate's Degree, Network Systems Administration, 3.83
Yorktowne Business Institute 1984 — 1986
Certificate of Data Programming, Computer Science
Spingarn Senior High 1980 — 1983
High School, General Studies
RCN Telecom September 2011 - Present
Comcast Cable March 2006 - January 2009
Education
DeVry Institute of Technology 1993 — 1995
ARRIS September 2013 - Present
ARRIS May 2013 - September 2013
Motorola October 2000 - May 2013
Comcast Cable June 1999 - October 2000
Skills
VxWorks, RTOS, SNMP, Embedded Software, Conditional Access, Embedded Systems, Digital TV, C++, Firmware, Object Oriented Design, MPEG, System Architecture, Embedded Linux
Education
Delaware Valley College 2008 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0 to date
Rutgers, The State University of New Jersey-New Brunswick 1995 — 1999
BA, Computer Science
Nordstrom January 2011 - Present
Comcast Cable May 2011 - October 2011
KMA One November 2009 - March 2010
KMA One January 2009 - January 2010
First Data Commercial Services January 2006 - January 2009
Bloomingdale’s January 2003 - January 2006
Education
DeVry University
DeVry University
Bangor Daily News September 2009 - Present
MDA Lending Solutions March 2009 - September 2009
Comcast Cable February 2008 - March 2009
Skills
Newspaper, Traditional Media, New Media, Social Media, Advertising, Magazines, Marketing, Management, Customer Service, Computers, Web Marketing Strategy, Facebook, Strategic Communications, Sales Management, Digital Media, Newspapers, Online Marketing, Online Advertising, Public Relations, Advertising Sales, Publishing, Email Marketing, Digital Strategy, Media Relations, Social Media Marketing, Press Releases, Social Networking, Digital Marketing, Marketing Communications, Blogging, Sales
Education
Delaware Technical and Community College-Stanton-Wilmington
Crozer-Chester Medical Center - School of Radiologic Technology
Comcast Cable May 2006 - Present
Skills
Vendor Management, Procurement, Purchasing, Telecommunications, SAP, Accounts Payable
Education
Delaware State University 1995 — 2002
N/A, Accounting
Saint Joseph's University
Bachelors of Science, expected graduation 5/2015, Accounting
Delaware State University August 2012 - Present
Delaware State University April 2009 - August 2012
Comcast Cable January 1999 - January 2009
Comcast Cable October 1997 - January 1999
Skills
Microsoft Office, Customer Service, PowerPoint, Personal Finance, Coaching, Negotiation, Team Building, Fundraising, Accounting, Administrative..., Project Management, Financial Analysis, Nonprofits, Public Relations, Office Management, Community Outreach, Project Planning, Leadership, Analysis, Team Leadership, Customer Satisfaction, Administration
Education
Wilmington University 2006 — 2008
Bachelor of Science (B.S.), Finance, General
Delaware Technical and Community College-Terry 2002 — 2004
Associate of Science (A.S.), Business Administration and Management, General
Comcast Cable May 2012 - Present
Education
University of Delaware 2011 — 2011
Project Management Certificate Program
Delaware Valley University
BS, BUSINESS
Comcast Cable June 2004 - March 2011
Danella Engineering and Construction Corp. April 1999 - November 2001
Henkels & McCoy August 1994 - February 1999
Skills
Telecommunications, Call Center, Troubleshooting, VoIP, Wireless Networking, TCP/IP, Call Centers, Telephony, Networking, Broadband, Data Center, Vendor Management, IP, Customer Service, Technical Support, Wireless, Computer Network..., Cabling
Education
Peirce College, Philadelphia, PA 2004 — 2009
BS, Information Technology majoring in Networks
Delaware County Community College 2002 — 2003
AAS, Network Engineering
Delaware County Community College 1992 — 1994
AAS, Computer Aided Drafting and Design
Garnet Va
Garnet Valley High School
Garnet Valley High School
Comcast Cable October 2011 - Present
Comcast Cable October 2011 - June 2012
Comcast Cable March 2006 - October 2011
Comcast Cable November 2001 - October 2006
Comcast Cable November 2001 - March 2006
Service Merchandise August 2000 - October 2001
Wilmington Trust via Kelly's Temp. Agency May 2000 - August 2000
Intel Corp September 1998 - February 2000
Skills
Troubleshooting, BMC Remedy, Active Directory, Help Desk Support, Blackberry Enterprise..., Call Center, Telecommunications, Customer Service, Team Leadership, Customer Satisfaction, Computer Hardware, Outlook, Wireless, Microsoft Office, Cisco Technologies, SIP, Microsoft Excel, Security, Sales, Technical Support, Windows 7
Education
Delaware State University 1997 — 2001
Associates, Computer Science
J.P. Morgan July 2014 - Present
Comcast Cable July 2007 - Present
Comcast Cable January 2007 - January 2013
CEC Entertainment January 2002 - January 2007
GAP January 1998 - January 2002
Congo Funeral Home January 1998 - January 2002
Education
Wilmington University
Masters of Science, Organizational Leadership
Wilmington University
Masters of Science, Management
Delaware State University
Bachelor of Science, Management
Mary Kay Cosmetics May 2014 - Present
AAA Mid-Atlantic November 2014 - May 2015
Raymour & Flanigan Furniture June 2014 - November 2014
Comcast Cable March 2008 - February 2014
Discover Financial Services February 1996 - February 2007
Skills
Call Centers, Telecommunications, Team Building, Account Management, Broadband, DOCSIS, Microsoft Excel, Customer Satisfaction, Outlook, Coaching, Business Intelligence, Access, Direct Sales, Marketing, Troubleshooting, Sales, Data Entry, Microsoft Word, Typing, Training, Team Leadership, Time Management, 10 Key, Healthcare, Microsoft Office, Customer Service, PowerPoint, Telephone Skills, Teamwork, Loss Prevention, Lotus Notes
Education
Delaware Technical and Community College-Stanton-Wilmington 1991 — 1993
Associate's degree, Medical Office Assistant
Iron Mountain February 2012 - Present
Wells Fargo Financial March 2010 - January 2012
Comcast Cable October 2005 - March 2010
Skills
Call Center, Customer Service, Customer Satisfaction, Customer Retention, Troubleshooting, Sales, Data Entry, Microsoft Office, Microsoft Excel, Invoicing, Outlook, Microsoft Word, Telecommunications, Accounts Payable, Telephone Skills, Windows, Accounting, Time Management, Technical Support, Customer Experience, Accounts Receivable, QuickBooks, Payments, Call Centers, Training, Salesforce.com, Account Management, Banking, Problem Solving, Customer Relations, Sales Process
Education
University of Phoenix 2014 — 2017
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Penn Foster 2011 — 2012
Accounting Technology/Technician and Bookkeeping
Delaware County Community College 2008 — 2010
Business Administration and Management, General
Southern Company June 2014 - Present
Dasan Networks USA, Inc April 2013 - December 2013
Comcast Cable November 2011 - November 2012
RTS Associates June 2010 - November 2011
SunGard Availability Services June 2008 - July 2010
RTS Associates September 2005 - June 2008
Georgia Duplicating Products October 2004 - September 2005
Alcatel-Lucent September 2000 - July 2004
Skills
Routers, Switches, IP, Hardware, TCP/IP, Cisco Technologies, Troubleshooting, Servers, Technical Support, Cisco Routers, Networking, Routing, Disaster Recovery, Juniper, Software Installation, Spanning Tree, Wireshark, OSPF, VPN, ACL (Access Control..., EIGRP, Telecommunications
Education
Lanier Technical College 2008 — 2009
CCNP (Cisco Certified Network Professional)
DeVry Institute of Technology 1999 — 2001
Bachelors, Telecommunication Management
Dekalb Institute of Technology 1996 — 1999
Associate, Electronics and Computer Engineering Technology
Westlake
Comcast Cable November 2012 - March 2014
AT&T 1997 - 2012
AT&T 1997 - 2001
Skills
SS7, WAN, T1, TCP/IP, Troubleshooting, Ethernet, Technical Support, Telecommunications, LAN-WAN, Networking, OC3, VoIP, Computer Network..., SDH, Disaster Recovery, Software Installation, Network Infrastructure, Call Centers, OSI Model, CompTIA Network+..., Routing Protocols, Help Desk Support, Team Leadership, Provisioning, CCNA, Network Monitoring Tools, Fiber Optic Networks, UDP, VLAN, System Monitoring, Layer 2, Ethernet IP, Transport Systems, Layer 2 Switching, Call Center, Performance Tuning, T1s, Telco Network Elements, Transport Facilities, CCNA training, Switches, IP, Telephony
Education
New Horizons Computer Learning Center
DeVry University-Illinois 1982 — 1984
Comcast Cable January 2001 - Present
Education
Delaware Technical and Community College-Stanton-Wilmington 2011 — 2016
William Penn High School 1990 — 1994
Delaware County Community College July 2013 - Present
Pennsylvania Historical and Museum Commission May 2013 - August 2013
Comcast Cable July 2007 - August 2010
Dane Decor April 2004 - September 2006
Skills
Politics, History, Foreign Affairs, Diplomatic History, Analysis, Research, Teaching, Microsoft Office, Web Design, Customer Service, Training, Web Development, Interpersonal Skills, Time Management, Programming, Social Networking, Windows, Troubleshooting, Facebook, Leadership, Marketing, Social Media, Microsoft Excel, Wireless Networking, Cabling, Java, Microsoft Word, Team Leadership, Android Development, PowerPoint, Eclipse, Tutoring, Database Administration, Adaptability, Public Speaking, Detail Oriented, SQL, MySQL
Education
West Chester University of Pennsylvania 2012 — 2014
Bachelor's Degree, History
Delaware County Community College 2010 — 2012
Associate's Degree, Computer Programming
Giant Food October 2014 - Present
Giant Food February 2013 - October 2014
Giant Food February 2011 - February 2013
Comcast Cable April 2002 - October 2009
The Washington Post August 1998 - August 1999
Skills
Training, HRIS, Employee Relations, Recruiting, Microsoft Office, Team Building, Microsoft Excel, Onboarding, Human Resources, Talent Acquisition, Public Speaking, Strategic Planning, HR Policies, Cisco Technologies, Business Strategy, Customer Satisfaction, Customer Experience, Talent Management, Personnel Management
Education
DePauw University 1999 — 2002
Comcast Cable April 2013 - Present
Motorola Mobility October 2005 - December 2012
Wide Open West January 2003 - October 2005
RCN January 2001 - June 2003
Skills
Salesforce.com, Avaya, Web Design, TL9000, CSG, HP Openview, BMC Remedy, Cisco Routers, Digital Video Headend, DAC 6000, SEM, CompTIA A+ Certification, Telecommunications, Red Hat Linux, Microsoft Office, Mac OS X, Troubleshooting, Customer Satisfaction, DNCS, Cherry Picker, Cisco Technologies, Routing, DHCP, Operating Systems, XP, Windows 7, Networking, Network Security, Final Cut Pro, TCP/IP, Technical Support, Routers, IP, SNMP, Switches, Network Engineering, Broadband, WiFi, Wireshark
Education
DePaul University 2008 — 2013
Computer Science
Walgreens April 2014 - Present
CVS Caremark Corporation June 2008 - April 2014
Comcast Cable March 2005 - June 2008
Guess? May 2004 - February 2006
Nordstrom November 2000 - August 2002
Skills
Management, Healthcare, Training, Access, Time Management, Microsoft Excel, Pharmacists, Sales Operations, Sales, SharePoint, Program Management, Pharmacy, Analysis, Clinical Research, HIPAA, Payroll, Databases, Nursing, Cpr Certified, Patient Education
Education
Midwestern University 2010 — 2014
Doctor of Pharmacy (PharmD), Pharmacy
Harper College 2006 — 2008
Associate of Science (AS), Pre-Pharmacy Studies
DePaul University 2002 — 2004
Bachelor of Arts (BA), Anthropology
Comcast May 2014 - Present
Comcast Cable June 2008 - May 2014
Comcast Cable July 2004 - June 2008
Comcast Cable July 1995 - July 2004
United States Marine Corps March 1989 - March 1993
Skills
T1, Fiber Optics, Broadband, Computer Network..., Customer Satisfaction, Computer Hardware, Cabling, Ethernet, Telecommunications, VoIP, IP, Wireless, Telephony, Cisco Technologies, Troubleshooting, Technical Support, Avaya, Call Centers, MPLS, Routers, TCP/IP, Wireless Networking, DOCSIS, Switches, WAN, Optical Fiber, Network Design, System Deployment, IPTV, DSL, Network Engineering, Customer Experience, LAN-WAN
Education
Delaware Technical and Community College-Stanton-Wilmington 1988 — 1989
Criminal Justice/Police Science
thomas mckean HS 1984 — 1988
Graduated, Jobs for Delaware Graduates
Equity LifeStyle Properties, Inc. June 2012 - July 2013
Comcast Cable January 2007 - January 2012
Comcast Cable March 2005 - January 2007
Skills
Customer Service, Invoicing, Outlook, Data Entry, Administrative..., Accounts Payable, Microsoft Excel, Microsoft Office, Spreadsheets, Accounts Receivable, Microsoft Word, Access
Education
Delaware Technical and Community College-Stanton-Wilmington
Howard Technical
Comcast Cable 2011 - 2013
Skills
Customer Service, Call Centers, Sales, Office Administration, Admissions
Education
Whitney M. Young Magnet High School 1995 — 1999
High School Diploma, College Preparatory
DePaul University