Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Comcast October 2013 - Present
Comcast Cable February 2012 - October 2013
Comcast Cable April 2010 - February 2012
Subway September 2001 - April 2010
Skills
Call Centers, Software Documentation, Customer Service, Digital Media, Social Media, Video, Human Resources, Television, Video Production, Broadcast, TCP/IP, Project Management, Technical Support, Workflow, Microsoft Excel, Microsoft Office, Outlook Express, Troubleshooting, HFC, Data Analysis, File Management, Cross-functional Team..., Team Building, Critical Thinking, Windows XP Pro, Networking, Internet Explorer, Team Leadership, Customer Satisfaction, VoIP, Telecommunications
Education
Eastern Michigan University 2005 — 2009
Bachelors of Science, Social Sciences
Eastern Michigan University 2005 — 2009
Bachelor's degree, Social Sciences
Liggett Vector Brands March 2012 - Present
Republic Services Inc April 2011 - January 2012
American Advertising Federation-Chattanooga Chapter 2009 - 2010
Comcast Cable October 2006 - December 2009
Commonwealth Brands May 2004 - September 2006
Charter Communications October 2003 - December 2003
Charter Communications May 2000 - March 2003
Skills
Promotions, Event Planning, Marketing Communications, Customer Service, Event Management, Sales Support, Sales Management, Inside Sales, Outside Sales, Advertising, Public Relations, Marketing, Sales Operations, Media Relations, B2B, Sales, Internal Communications, New Business Development, Business Development, Cold Calling, Customer Satisfaction, Management, Budgets, Contract Negotiation, Retail, Account Management, Trade Shows, Time Management
Education
East Tennessee State University
BA, Mass Communications-Advertising, Marketing
Digi-Me, a JSTN Company December 2013 - Present
Business and Career Services, Inc. April 2013 - November 2013
Arlington Resources May 2012 - October 2012
Comcast Cable September 2006 - March 2012
National Safety Council 2012 - 2012
Washington Mutual Bank June 2005 - August 2006
Skills
Recruiting, College Recruiting, Behavioral Interviewing, New Hire Orientations, Job Fairs, Contract Recruitment, Onboarding, Applicant Tracking..., Talent Management, Talent Acquisition, Public Speaking, Training, Management, Human Resources, Internet Recruiting, Employee Relations, Workforce Planning, Resume Writing, HRIS, Mock Interviews, Interviews, Leadership, Taleo, Temporary Placement, Career Development, Performance Management, Personnel Management, Hiring, Technical Recruiting, Strategy, Staffing Services, Deferred Compensation, Benefits Administration, Sourcing, Benefits Negotiation, Employer Branding, Screening Resumes, Succession Planning, Career Counseling, Screening, Employee Benefits, Job Coaching, Job Descriptions, Employee Engagement, Building Relationships, Executive Search, Temporary Staffing
Education
Eastern Illinois University
B.A., Political Science and Economics
Comcast Cable March 2014 - Present
PeopleScout January 2013 - March 2014
Adecco Group February 2012 - January 2013
CareerBuilder.com August 2005 - March 2012
CareerBuilder.com August 2005 - August 2006
Enterprise Rent a Car 2002 - August 2005
Skills
Market Development, Cold Calling, Recruitment Advertising, Talent Management, College Recruiting, Internet Recruiting, Onboarding, Employee Relations, Contract Recruitment, Human Resources, Screening, Employer Branding, Account Management, Screening Resumes, Resume Writing, Building Relationships, Strategic Sourcing, Management, Leadership, Interviews, Performance Management, Training, Vendor Management, Employee Engagement, Social Networking, Coaching, Team Building, Lead Generation, Social Media, Strategy, Program Management, Permanent Placement, Process Improvement, CRM
Education
IADT 2005 — 2008
BA, Fashion Design
Eastern Illinois University 1998 — 2002
BA, Speech Communication/Public Relations
Comcast Cable April 2014 - Present
Education
Eastern Michigan University 2007 — 2010
Accounting
Comcast Cable September 2013 - Present
Comcast Corp September 2006 - September 2013
Jackson Community College September 1998 - January 2000
Skills
Telephony, VoIP, Network Engineering, Computer Network..., Human Resources, Networking, Telecommunications, Troubleshooting, Recruiting, Fiber Optics, Team Leadership, Customer Satisfaction, Team Building, Broadband
Education
Eastern Michigan University 2006 — 2011
Bachelor of Science degree, Economics; human resources and business communication resulting
Boone Household October 2010 - Present
Comcast Cable March 2006 - January 2010
Education
Eastern Michigan University 1998 — 2020
Bachelor of Arts (BA) in ISP (Individualized Studies Program) w/Triple Minor, Language Arts, Business Administration and Management, Medical Management
Plymouth Canton High School 1982 — 1985
Sweet Potato Sensations September 2014 - Present
Canon Business Process Services, Inc. September 2013 - July 2014
Blue Cross Blue Shield of Michigan August 2005 - December 2009
Comcast Cable November 2004 - July 2005
Skills
Typing 50 WPM, Microsoft Word, Multi-line Phone, Customer Service, Data Entry, Telephone Skills, Medical Terminology, Filing, Administrative..., Spreadsheets, Cpr Certified, Office Management, Office Administration, Invoicing, Microsoft Publisher
Education
Eastern Michigan University 1990 — 1991
Business Administration and Management, General
Comcast Cable September 2013 - Present
Comcast Spotlight March 2010 - August 2013
Skills
Media Planning, Media Buying, Digital Media, Advertising, Online Advertising, Digital Marketing, Social Media Marketing, Marketing Communications, Social Media, Market Research, Media Research, Integrated Marketing, Marketing Strategy, Television, Marketing
Education
Eastern Connecticut State University 2004 — 2009
Bachelor of Science (BS), Communication and Media Studies
Dell June 2013 - Present
ADIN Healthcare October 2012 - May 2013
Comcast Cable October 2011 - October 2012
AmMed Direct October 2007 - October 2011
Salud Dorada with Medicare January 2006 - October 2007
Salud Dorada with Medicare January 2000 - January 2006
Skills
Bilingual-English/Spanis..., Effective Interpersonal..., Self-motivated Team..., Organizational..., Result Oriented, Work Under Minimal..., Able to work under..., Microsoft Office, Outlook, Healthcare, Sales Process, Sales Presentations, Pharmaceutical Sales
Education
East Central College 1999 — 2000
Physical Therapy
Forest Park Community College 1998 — 1999
Physical Therapy
Comcast April 2015 - Present
Comcast Cable March 2014 - April 2015
Web / Mobile App Advisory November 2012 - May 2014
Comcast June 2008 - October 2012
Comcast Interactive Media April 2007 - June 2008
Merck & Co. Inc. July 2006 - April 2007
LG Electronics March 2007 - March 2007
IBM September 2005 - July 2006
LMI Government Consulting October 2003 - October 2005
Management Science Associates Inc. 2001 - 2003
Skills
Agile Methodologies, User Interface Design, SDLC, Information Architecture, Product Management, User Experience, Requirements Analysis, SQL, Project Management, Program Management, Requirements Gathering, Business Analysis, Web Development, Software Project..., IT Strategy, JavaScript, SharePoint, XML, Analytics, Scrum, Software, Usability Testing, Testing, Integration, New Product Roll Out, Integrated Marketing, Mobile Applications, Strategy, Enterprise Architecture, Quality Assurance, Content Management, SOA
Education
Duquesne University 1997 — 2001
BS, Business Administration - Information Technology
Mars Area High School 1994 — 1997
Graduate, General
Comcast Cable August 2013 - Present
FedEx Express August 2007 - August 2013
FedEx Trade Networks September 2005 - August 2007
Absopure Water Company July 2003 - September 2005
Resource Technologies Corporation June 2002 - July 2003
Skills
Employee Relations, Performance Management, Human Resources, Talent Management, Employee Engagement, Project Management, Payroll, Change Management, Succession Planning, Applicant Tracking..., Personnel Management, HRIS, Strategic Partnerships, Workforce Planning, Employment Law, HR Coaching, Process Improvement, Organizational Design, Organizational..., Talent Acquisition, Leadership Development, Recruiting, Coaching and Development, Building Business..., Employer Engagement, HR Metrics, Leadership, Onboarding, Management, Interviews, Coaching, College Recruiting, New Hire Orientations, Training, Employee Benefits, HR Policies, Benefits Administration, Employee Training, Internet Recruiting, Team Building, budgeting, HR Strategy, Performance Metrics
Education
Eastern Michigan University
Bachelor of Arts (B.A.), Business Management / Human Resources
Garden City High School
Diploma, General
Appalachian Underwriters, Inc. October 2014 - Present
Appalachian Underwriters, Inc. March 2013 - October 2014
Comcast Cable November 2011 - March 2013
Skills
Account Management, Workers Compensation, Forecasting, Management, Sales, Customer Service, Microsoft Office, Team Building, Insurance, Marketing, Sales Management, Strategic Planning, Training, Commercial Insurance, Call Centers, Property, Risk Management, Underwriting
Education
East Tennessee State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Campbell County Comprehensive High School 2001 — 2005
Comcast Cable July 2014 - Present
University of Michigan-Dearborn November 2013 - Present
Comcast Cable July 2012 - March 2013
Eastern Michigan University January 2006 - April 2011
Comcast August 2008 - January 2011
Skills
Time Management, Teamwork, Leadership, Critical Thinking, Team Building, Customer Service, Sales, Troubleshooting, Microsoft Office, Windows, Mac OS, Social Media, Data Entry, Technical Support, Call Centers, Customer Experience, Telephone Skills, Editing, Databases, Training, Event Planning, Team Leadership, Community Outreach, Nonprofits, Public Speaking, Volunteer Management, Adobe Photoshop
Education
Eastern Michigan University 2014 — 2015
Master's Degree, Public Administration, 3.75
Eastern Michigan University 2006 — 2012
Bachelor of Science (B.S.), Communication, General
MTI Community College October 2013 - Present
Comcast Cable August 2007 - November 2012
Future Ford Auto Group May 2002 - June 2005
Skills
Customer Service, Training, Customer Retention, Troubleshooting, Public Speaking, Team Building, Telecommunications, Call Centers, Leadership, Customer Satisfaction, Microsoft Word, Team Leadership, Networking
Education
MTI College 2013 — 2014
East Los Angeles College
MTI College
Associate's Degree, WSUS 2012
Wordsworth Academy June 2014 - Present
The Institutes November 2013 - February 2014
Executive Personnel Services Inc. (EPSI) May 2013 - October 2013
Executive Personnel Services Inc. (EPSI) 2012 - May 2013
Predestined Lives Community Development Corporation July 2009 - 2013
Comcast Cable December 2011 - March 2012
Life Choice Hospice June 2012 - 2012
Hospital of the University of Pennsylvania 2008 - 2009
Skills
Recruiting, Human Resources, Applicant Tracking..., Talent Acquisition, Onboarding, Operations Management, Business Development, Procurement, Interviews, Training, Sourcing, Talent Management, Performance Management, Personnel Management, Temporary Placement, Policy, Screening, Strategic Planning, Cold Calling, HR Policies, New Hire Orientations, New Business Development, Hiring, Employee Relations, Public Relations, Organizational..., Executive Search, Vendor Management, Technical Recruiting, Internet Recruiting, Workforce Planning, Contract Recruitment, Staffing Services, Leadership Development, Team Building, Benefits Negotiation, Program Management, Social Media, Succession Planning, Job Descriptions, Coaching, Strategy, Employee Benefits, Employee Training
Education
East Stroudsburg University of Pennsylvania 2006 — 2008
Bachelor of Science (BS), Public Administration
Temple University 2002 — 2003
University City High School
Comcast Cable June 2014 - Present
WP&RS Mars Co. July 2012 - March 2013
StayWell Health Management November 2011 - July 2012
Wells Fargo January 2011 - October 2011
Slumberland Furniture September 2004 - January 2011
Skills
Customer Service, Sales, PowerPoint, Microsoft Excel, Public Speaking, Microsoft Office, Research, Outlook, Editing, Strategic Planning, Healthcare
Education
Bethel University 2009 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Dunwoody College of Technology 2005 — 2007
Associate's degree, Construction Supervision
InfoQuest June 2015 - Present
Comcast Cable August 2011 - May 2015
Comcast Cable November 2007 - August 2011
State of Minnesota October 2006 - October 2007
PACER Center October 2000 - October 2006
U.S. Army January 1994 - January 1997
Skills
Databases, Access, Microsoft SQL Server, SQL, Project Management, Process Improvement, SSRS, SSIS, Microsoft Excel, Business Analysis, Call Centers, T-SQL, IT Management, Security, Networking, Data Analysis, Training, Windows, HTML, Microsoft Office, JavaScript, Visio, Technical Support, SDLC, PowerPoint, Microsoft Word, Leadership, Dashboard, Telecommunications, SQL Server 2000-2008, Key Performance..., Report Writing, Dashboards, Group Presentations, Flow Charts, Web Applications, ASP, Pivot Tables, Brewing, Homebrewing, Craft Beer, TFS, Scorecard, Teradata, Visual Studio, SQL Server Management..., Management, Analysis, Troubleshooting, SharePoint
Education
Concordia University St 2006 — 2009
Bachelor of Arts, Information Technology Management; Project Management
Dunwoody College of Technology 1997 — 1999
Associate of Arts and Sciences (AAS), Information Technology
International Speedway Corporation (ISC) May 2015 - Present
Comcast Cable May 2014 - April 2015
DIRECTV November 2011 - April 2014
FSV Payment Systems October 2010 - November 2011
Florida Department of Corrections September 2008 - September 2010
Galls March 2006 - August 2008
Verizon January 2000 - March 2006
Dish Network January 1998 - January 2000
Skills
Training, Customer Retention, Management, Customer Satisfaction, Team Leadership, Team Building, Interviews, Coaching, Customer Service, Human Resources, Customer Experience, Process Improvement, Leadership Development, Workforce Management, Contact Centers, Supervisory Skills, Operations Management, Time Management, Employee Relations, Call Center..., IVR, Quality Assurance, Recruiting, Sales Operations, Performance Improvement, Emergency Management, Personnel Management, Interviewing Skills, Call center start-up, Avaya, Leadership
Education
PHOENIX UNIVERSITY 2010 — 2011
Business Administration and Management, General
LEXINGTON COMMUNITY COLLEGE 2000 — 2002
Brevard Community College 1993 — 1995
Business Administration and Management, General
TITUSVILLE HIGH SCHOOL 1989 — 1993
Diploma, General Studies
Comcast Cable September 2012 - Present
Comcast 2012 - 2013
Tina's Tutoring 1996 - September 2012
Pool4Tool 2011 - 2011
US Census Bureau 2010 - 2010
Forgotten Harvest 2007 - 2010
Chelsea Center for the Arts 2007 - 2009
Livonia Public Schools 2003 - 2005
Kids Stop 2001 - 2003
Skills
Data Collection, Data Quality, GIS, Managing Staff, Google Adwords, Facebook, HTML, CSS, SEO, ArcMap, LinkedIn, Hoovers, Cold Calling, CRM, Landing Pages, Fundraising, Donor Perfect, Microsoft Excel, PowerPoint, Acess, Hands-on Training, Website Development, Online Newsletter, Academic Tutoring, Primary Education, Grants, Public Policy, Public Speaking, Teaching, Management, Access
Education
University of Detroit Mercy
Master of Arts (M.A.), Economics
Eastern Michigan University
Bachelor of Science (B.S.), Industrial Distribution
Schoolcraft College
Associate of Arts (A.A.), Liberal Arts
ITT Technical Institute-Canton
Associate of Arts (A.A.)
United States Army Reserve March 2009 - Present
Citi August 2010 - March 2013
Comcast Cable August 2009 - January 2010
Target June 2006 - August 2008
Skills
Microsoft Office, Supervisory Experience, Training, Business Planning, Coaching, Warehousing, Outside Sales, Clerical Skills, Process Improvement, Banking, Risk Management, Customer Service, Industrial Distribution, Direct Sales
Education
Eastern Michigan University
Bachelors of Science, Industrial Distribution
The Ohio State University
International Association of Heat and Frost Insulators and Allied Workers Local 91 September 2013 - Present
Village of Wappinger's Falls Police Department August 2013 - August 2013
Comcast Cable September 2012 - April 2013
Best Buy September 2009 - August 2012
Skills
Microsoft Office, Microsoft Word, Documentation Practices, Dispatching, Radio Communication, Telecommunications, Sales, Customer Service, Customer Satisfaction
Education
Western Connecticut State University 2010 — 2011
Bachelor of Science (B.S.), Justice & Law Administration
Dutchess Community College 2007 — 2009
Associate of Applied Science, Criminal Justice/Law Enforcement Administration
Comcast Cable April 2014 - Present
Skills
VOD, VMware vSphere, VMware vCenter, System Administration, Troubleshooting, Computer Hardware, SQL, DNS, Technical Support, Network Administration, Linux, Unix, Red Hat Linux, Solaris, TCP/IP, Operating Systems, Active Directory, Juniper Switches, Cisco IOS, Cisco Technologies, Software Installation, Switches, Network Design, Cabling, Oracle, Disaster Recovery, PHP, Networking, WAN, Windows XP, Wireless Networking, Routers, Windows, Microsoft Exchange
Education
Eastern Michigan University 2001 — 2003
Engineering
Fr. Gabriel Richard HS 1997 — 2001
H.S. Diploma
Lori Monae llc March 2011 - Present
IHS PRODUCTIONS May 2007 - Present
Comcast Cable March 2006 - Present
Education
Eastern Michigan University 1998 — 2002
B.S., Marketing
Eastern Michigan University January 2015 - Present
Eastern Michigan University September 2014 - Present
Eastern Michigan University September 2014 - Present
The Eastern Echo September 2013 - April 2014
The Eastern Echo May 2011 - April 2014
The Eastern Echo April 2012 - April 2013
Comcast Cable December 2008 - August 2010
Skills
Teaching, Writing, Revision, Composition, Creative Writing, Technical Communication, Journalism, Research, Linguistics, Ethnography, English, English grammar, Newspapers, News Writing, Investigative Reporting, Feature Articles, Editorial, Editing, Copy Editing, AP Style, Design Documents, Teamwork, Public Speaking, Oral & Written..., Time Management, Managing Deadlines, Prioritize Workload, Photoshop, Adobe InDesign, Newspaper Design, Photojournalism, Photo Editor, Digital Photography, Photography, Social Media, Interviews, Mac OS, Windows, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Managing Meetings, Management, Managing Workflow, Technical Support, Customer Service, HTML, Resume Writing
Education
Eastern Michigan University 2012 — 2014
Master of Arts (M.A.), Written Communication: The Teaching of Writing
Eastern Michigan University 2010 — 2012
Bachelor of Science (B.S.), English Language, Summa Cum Laude
Washtenaw Community College 2007 — 2009
Associate's degree, Liberal Arts and Sciences/Liberal Studies, 3.46/4.0
Acuity Brands October 2011 - June 2015
Comcast Cable June 2008 - October 2011
Chapel Haven, Inc. June 2004 - June 2008
CVS Caremark Corporation 1993 - 2001
Skills
Customer Service, Customer Satisfaction, Call Centers, Customer Experience, Microsoft Office, Telephone Skills, Process Improvement, Project Management, Electronics, Manufacturing, Account Management, Cross-functional Team..., Process Scheduler, Supervisory Skills, Lean Manufacturing, Sales Management, Product Management, Product Development, General Repairs, Strategic Planning
Education
Gateway Community and Technical College 2014 — 2017
Nursing
Springfield College 2005 — 2007
Bachelor of Science (BS), Human Services, General
Dutchess Community College 1999 — 2002
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Mspark August 2014 - Present
Basic to Brilliant Catering November 2012 - August 2014
Comcast January 2011 - November 2012
Comcast Cable April 2007 - January 2011
Comcast Cable November 2007 - February 2010
Comcast April 2007 - November 2007
Best Buy October 2004 - March 2007
Skills
Sales, Sales Management, Leadership, Direct Sales, Telecommunications, CRM, Cold Calling, Customer Retention, B2B, Sales Operations, Coaching, Management, Salesforce.com, Marketing, Account Management, Customer Satisfaction, Training, Strategic Planning, Sales Presentations, Recruiting, New Business Development, Forecasting, Wireless, Marketing Strategy, Business Development, Customer Service, Sales Process, Time Management, Lead Generation, Broadband, Call Centers, Networking, Solution Selling, Call Center, Digital Marketing, Social Media Marketing, Advertising, Online Advertising, Google Adwords, Google Website Optimizer, Digital Strategy
Education
Eastern Kentucky University 1992 — 1997
Bachelor of Business Administration (B.B.A.), Marketing/Management
Comcast Cable September 2015 - Present
Inergy Automotive Systems March 2013 - August 2015
Meritor October 2000 - February 2013
ArvinMeritor January 2010 - May 2012
ArvinMeritor February 2006 - January 2010
ArvinMeritor January 2003 - February 2006
ArvinMeritor October 2000 - December 2003
Michigan Consolidated Gas Company (now DTE Energy) January 1999 - October 2000
Skills
Labor Relations, Union, Employee Relations, Succession Planning, Deferred Compensation, Union Avoidance, Onboarding, Talent Acquisition, Human Resources, Organizational Design, Management, Talent Management, HRIS, Employee Benefits, Leadership, Leadership Development, Workforce Planning, Benefits Administration, Employee Engagement, College Recruiting, Strategic Planning, FMLA
Education
University of Phoenix
MSA, Organizational Management & Human Resources
Eastern Michigan University
Bachelors of Science, Organizational Communication, General
N/A June 2011 - Present
Comcast Cable September 2005 - April 2011
Skills
Direct Sales, Management Consulting, Sales Presentations, Strategic Consulting, Sales Operations, Consulting, IT Strategy, IT Operations, CPOE, EHR, EMR, Epic Systems, HIPAA, Healthcare, Healthcare Information..., Software Documentation, Training
Education
University of Southern Mississippi 1999 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.3
Dyersburg State Community College 2012 — 2013
Associate's degree, Health Information/Medical Records Technology/Technician, 3.8
Pearl River Community College 1998 — 1999
Keynote Systems April 2015 - Present
Arvato Services August 2014 - December 2014
Infinity Contact March 2013 - January 2014
Walgreens October 2011 - February 2013
Comcast Cable February 2006 - October 2011
University of Michigan April 2003 - May 2006
Olsten Staffing Services 2001 - 2003
Sudler & Hennessey 1997 - 2000
Skills
Customer Satisfaction, Call Center, Call Quality, Call Control, Project Management, Multi-task & Handle..., Telecommunications, Great troubleshooting..., Leadership, Budgets, Troubleshooting, Training, Call Centers, Microsoft Excel, Customer Service, Organizational..., Technical Support, Time Management, Invoicing
Education
Eastern Michigan University 2004 — 2007
Bachelor of Business Administration (BBA), Human Resources Development
Washtenaw Community College 2001 — 2004
Associate's degree, Business Administration and Management, General
University of Michigan January 2013 - Present
J. White Creative Technology, LLC January 2010 - Present
Ypsilanti Public Schools August 2008 - January 2013
United States Army September 2001 - June 2009
Comcast Cable August 2006 - June 2007
Skills
Customer Service, Public Speaking, Windows 7, Microsoft Office, Mac OS X, Mac OS X Server, DeployStudio, FileWave, Telecommunications, Energy, Team Building, OS X, Technical Support, Networking, Administration, Staff Development, Apple OS, Coaching, XP, Leadership, Entrepreneurship, Customer Satisfaction, Technology Integration, Outlook, Troubleshooting, Computer Hardware, Instructional Design, System Administration, Management, Community Outreach, Teaching
Education
Eastern Michigan University
Bachelors of Science, Computer Information Systems
Cellular Network Center October 2013 - Present
Delta Prime Marketing Group LLC February 2012 - Present
Comcast Cable February 2012 - November 2013
EMS/Aeon Global Marketing Inc. October 2008 - November 2011
Skills
Sales, Account Management, Sales Management, Marketing Strategy, Marketing, New Business Development, Direct Sales, B2B, Sales Process
Education
Earlham College
Management w/Economics & Japanese Studies
Comcast June 2006 - Present
SWAP 2011 - 2014
SWAP 2011 - 2014
Comcast Cable November 2012 - February 2013
EMPIRE TODAY July 2004 - June 2006
Skills
Sales Management, Sales Presentations, Market Research, Product Marketing, Client Development, Customer Retention, Customer Engagement, Customer Service, Coordination, Account Management, Strategic Account..., Photoshop, Microsoft Office, CRM, Building Relationships, Sales Process, Marketing Communications, Training, Social Media Marketing, Social Networking, Leadership, Sales, Marketing, Strategic Planning, Social Media, Team Building, Networking, Direct Sales, Salesforce.com, Advertising, Management, Customer Satisfaction, Negotiation
Education
University of Phoenix 2008 — 2010
Masters, Business Administration
Eastern Michigan University 1999 — 2004
Bachelors of Science, Communications, Marketing
UPMC January 2014 - Present
UPMC June 2012 - January 2014
VCA Animal Hospitals February 2011 - June 2012
Pittsburgh Post-Gazette November 2009 - November 2010
Macy's July 2007 - December 2009
Costco Wholesale February 2007 - December 2009
Mullen January 2009 - May 2009
Nakturnal January 2009 - April 2009
Dress for Success Worldwide August 2008 - December 2008
Comcast Cable May 2008 - September 2008
Skills
Public Relations, Event Management, Promotions, Writing, Advertising, Customer Service, Patient Support, Project Management, Databases, Strategic Communications, Event Planning
Education
Duquesne University 2005 — 2009
Bachelor's of Communication, Integrated Marketing Communication
Illinois Public Media March 2010 - October 2012
Comcast Cable May 2007 - December 2010
WAOW August 2006 - May 2007
Skills
Social Media, Event Planning, Public Relations, Microsoft Office, Television, Video, Public Speaking, Editing, Marketing Communications, Microsoft Excel, Event Management, Final Cut Pro, Customer Service
Education
Eastern Illinois University 2004 — 2006
Bachelor of Arts (B.A.) Communication Studies, Cinematography and Film/Video Production
Illinois State University 2000 — 2003
Mass Communication/Media Studies
Quicken Loans April 2015 - Present
EMU College of Business - Graduate Assistant September 2014 - April 2015
David & Associates 2003 - 2011
SDE Business Partnering November 2006 - January 2008
SDE Business Partnering August 2005 - November 2006
Comcast Cable September 1999 - November 2002
Comcast Cable August 1997 - September 1999
Comcast Cable January 1995 - August 1997
Barden Cable February 1990 - January 1995
Skills
Integrated Marketing, Strategic Marketing, Strategic Planning, Management, Marketing, key account managment, Sales, Project Management, Supplier Diversity, Purchasing, Purchase Requisitions, Microsoft Office, Cost Accounting, Account Reconciliation, Accounts Receivable, Accounts Payable, Customer-focused Service, Strategy, Leadership
Education
Eastern Michigan University 2014 — 2016
Master of Business Administration (MBA), Marketing/Marketing Management
Eastern Michigan University 2011 — 2014
Bachelor of Business Administration (BBA), Economics, GPA 3.23
Oakland Community College
Associate of Arts (A.A.), Accounting, Cum Laude
City of Philadelphia October 2014 - Present
Harvey Accounting Group PLLC March 2013 - Present
Comcast Cable September 2011 - October 2014
Skills
Microsoft Excel
Education
Duquesne University 2006 — 2011
B.S. In Business Administration, Accounting
Duquesne University 2006 — 2011
Bachelor of Science, Business Administration; Accounting
SEPTA October 2012 - Present
SEPTA July 2008 - October 2012
Comcast January 2007 - July 2008
Comcast Cable 2006 - 2008
Spherion April 2006 - January 2007
delta T Group June 2005 - April 2006
Randstad / Aramark / Crest Uniform Services May 2004 - August 2004
Skills
Human Resources, Recruiting, HRIS, Temporary Staffing, Customer Service, Sourcing, Training, Benefits Administration, Performance Management, Vendor Management, Interviews, Staffing Services, Workforce Planning, Onboarding, Negotiation, Management, Temporary Placement, Talent Acquisition, Sales, Personnel Management, Employee Relations, New Hire Orientations, Talent Management, Team Building, Organizational..., Labor Relations, Marketing, Internet Recruiting, Applicant Tracking..., Process Improvement, College Recruiting, Job Fairs, Employee Benefits, Time Management
Education
Rosemont College 2011 — 2013
MS in Progress, Masters of Science in Management
Villanova University 2009 — 2009
Certification, Certification -Professional In Human Resource Management
East Stroudsburg University of Pennsylvania 1998 — 2002
B.S., Rehabilitative Services
Atlas Bottle Works/Row House Cinema May 2014 - Present
Pub Management / Sharp Edge Restaurants October 2013 - June 2014
Sharp Edge Restaurants September 2013 - October 2013
Pamela's Diner May 2009 - August 2013
Beer Nutz April 2011 - August 2011
Printing Industries of America March 2006 - April 2009
NOVA Chemicals June 2005 - February 2006
Comcast Cable June 2004 - September 2004
Skills
Copywriting, Editing, Marketing, Blogging, Direct Marketing, Photoshop, Microsoft Office, Advertising, Adobe Creative Suite, Trade Shows, Technical Writing, Email Marketing, Customer Service, Direct Mail, Marketing Strategy, Mac, Corporate Communications, Marketing Communications, Newsletters, Press Releases, Social Media Marketing, Creative Writing, Outlook, PowerPoint, Microsoft Word, Time Management, Training, Social Networking, Brand Development, Team Building, Social Media, Event Planning, Research, Leadership, Public Relations, Microsoft Excel, Facebook, Management, Community Outreach
Education
Duquesne University 2003 — 2005
MA, Corporate Communications
Duquesne University 2003 — 2005
MS, Multimedia Technology
Lycoming College 1998 — 2002
BA, English, Music
Monroe County Intermediate School District June 2014 - Present
La-Z-Boy November 2012 - June 2014
MTS Seating September 2012 - November 2012
Diversified Computer Supply May 2012 - September 2012
Blockbuster November 2007 - January 2012
Comcast Cable June 2009 - September 2009
Skills
Windows 7, Active Directory, Windows, Microsoft Exchange, Troubleshooting, Disaster Recovery, Microsoft Office, DNS, Network Administration, Software Documentation, Windows Server, Group Policy, ITIL, SharePoint, DHCP, VPN, Computer Hardware, VMware, Cisco Technologies, Microsoft SQL Server, TCP/IP
Education
Eastern Michigan University 2008 — 2013
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Mattamuskeet School September 2012 - October 2012
Asurion Insurance September 2011 - September 2012
Phi Mu Alpha Sinfonia Fraternity of America August 2009 - September 2012
Comcast Cable September 2010 - June 2011
Memphis Central High School August 2008 - July 2010
Education
Eastern Kentucky University
M.M, Instrumental Conducting
Marshall University
M.A, Music Education
University of Mississippi
B.M, Music Education
Google September 2011 - Present
Comcast Cable July 2001 - September 2011
Pear Commercial Interiors 2000 - 2001
Neutral By Design June 2000 - October 2000
Facilitek Office Furniture Systems 1998 - 2000
Skills
Team Leadership, Contract Management, Facilities Management, Budgets, Customer Satisfaction, Project Management, Contract Negotiation, Operations Management, Strategic Planning, Team Building, Change Management, Negotiation, Management, Purchasing, Sales, Supervisory Skills, Telecommunications, Customer Service, Vendor Management, AutoCAD, Process Improvement, Account Management, Leadership, Facilities Operations, Process Scheduler, New Business Development, Analysis, Organizational..., Outsourcing, Training, Continuous Improvement, Sales Operations, Coaching, Customer Retention, Procurement, Team Management, Business Development, Forecasting, Start-ups, Human Resources, Inventory Management, Cross-functional Team..., Finance, Employee Relations, Program Management, Sales Management, Call Centers, Troubleshooting, Project Planning, Recruiting
Education
Purdue University 2015 — 2017
Master’s Degree, Construction Management
Purdue University 2008 — 2011
Masters, MA in Technology with an emphasis in Facilities Management
Westwood College of Technology 2004 — 2007
Bachelors, BA of Science in Interior Design (Architectural & Construction emphasis)
Eastern Kentucky University 1997 — 1998
Business
Western Nebraska Community College 1995 — 1997
Associates Degree in Science, General
Bright House Networks 2003 - Present
Comcast Cable 1990 - 2003
Comcast Corp. September 2000 - November 2002
Skills
Wireless, VoIP, Account Management, Product Marketing, B2B, Solution Selling, Marketing Management, Managed Services, Marketing, Broadband, Customer Experience
Education
Duquesne University 1972 — 1977
Pyschology + Business Administration
Duquesne University 1971 — 1976
Bachelor of Arts (B.A.), Psychology / Business, Management, Marketing, and Related Support Services
Comcast Cable January 2012 - Present
311 Fitness Center (Advocate Health care) May 2011 - August 2011
Skills
Coaching, Sales Process, Team Leadership, Sales, Fitness, Management, Personal Training
Education
Eastern Illinois University 2007 — 2011
Bachelor's of Science, Kinesiology and Exercise Science
Percy L. Julian H.S. Chicago, IL 2002 — 2006
Highschool Diploma
DTE Energy May 2014 - Present
Comcast Cable 2005 - August 2013
Skills
VoIP, Telecommunications, Customer Satisfaction, IP, Cabling, Telephony, Call Centers, Computer Network...
Education
University of Michigan-Dearborn 2013 — 2015
Master of Science (M.S.), Information Systems and Technology (information security)
Eastern Michigan University 2007 — 2012
Bachelor of Business Administration (BBA), Finance, cum laude
Time Warner Cable November 1995 - Present
Comcast Cable November 2002 - August 2006
AT&T Broadband March 1999 - November 2002
TCI Cable November 1995 - March 1999
Michaels Stores, Inc. March 1995 - October 1995
FOOTACTION USA August 1993 - March 1995
Skills
Cisco Technologies, Routers, Cisco IOS, WAN, Ethernet, Switches, Routing, IP, OSPF, Cisco Routers, Juniper Switches, JUNOS, Networking, Cisco Nexus, Wireless, Security, VPN, Network Engineering, Network Design, System Deployment, VoIP, VLAN, Network Security, Routing Protocols, EIGRP, HSRP, TCP/IP, Cisco Switches, Wireshark, GLBP, Trunking, IP Addressing, Subnetting, LAN-WAN, Catalyst Switches, Juniper, Network Architecture, Computer Network..., CCNA, DNS, VTP, Sonicwall, Firewalls, Switching, Metro Ethernet, IPv6, Cisco Catalyst Switches, Spanning Tree, Fiber Optic Networks, Linux
Education
Global Knowledge
Implementing Cisco IOS Network Security (IINS)
Global Knowledge
Implementing CiscoWorks for LAN/WAN Enterprise Management (CWENT)
Global Knowledge
CCNA Boot Camp
Marconi Technical Education
Enterprise ATM Switch, ES-3810 IO&M
New Horizons
Cisco ICND
Marconi Technical Education
Connection Oriented Routing and Traffic Management
Marconi Technical Education
Certification, Marconi Core Products IO&M
East Central University 1990 — 1992
Music Education
UPMC November 2013 - Present
UPMC July 2013 - November 2013
UPMC July 2011 - July 2013
UPMC June 2009 - July 2011
UPMC Finance June 2008 - August 2008
Comcast Cable 2005 - 2007
Education
Waynesburg University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Duquesne University 2005 — 2009
BSBA, Finance and Investment Management
Comcast Cable November 2012 - Present
Real Estate One February 2011 - Present
Xoran Technologies October 2011 - July 2012
AT&T August 1991 - December 2009
Skills
Management, Team Building, Customer Service, Call Centers, Selling, Real Estate, Time Management, Sales Operations, Microsoft Office, Contract Negotiation, SAP, Customer Experience, Coaching, Cross-functional Team..., Vendor Management, Telecommunications, Leadership, Government, Sales
Education
Eastern Michigan University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Washtenaw Community College 2011 — 2015
Associate of Arts (AA), Business Administration and Management, General
Comcast Cable October 2014 - Present
Comcast August 2012 - October 2014
Comcast Spotlight November 1998 - August 2012
Full Bloom PPC November 2006 - December 2011
Comcast Cable August 1997 - October 1998
Cable Adcom August 1995 - July 1997
Aetna June 1990 - July 1995
Skills
Sales Management, Advertising, Budgeting, Television, Inventory Management, Public speaking, Coaching, Strategic Planning, Project Implementation, Creative Problem Solving, Strategic Leadership, Leadership Development, Training, Strategic Thinking, Public Speaking, Budgets, Social Media Marketing, Marketing Strategy, Online Marketing, Management, Sales, Leadership, Marketing, New Business Development, Advertising Sales, Business Planning, Entrepreneurship, Strategy, Email Marketing, Small Business, Media Buying, Public Relations, Digital Marketing, Online Advertising, Social Networking, Sales Leadership..., Time Management, Project Planning, Recruiting, Creative Direction
Education
ORSC 2011 — 2014
Duquesne University 2010 — 2011
Professional Certificate, Professional Coaching Certification Program
Saint Joseph's University - Erivan K. Haub School of Business 1992 — 1995
MBA, Management
Indiana University of Pennsylvania 1986 — 1990
BA, Finance
pureIntegration July 2013 - Present
CMG Partners November 2012 - April 2013
Independent Consultant June 2010 - November 2012
Harron Communications dba MetroCast April 2008 - June 2010
Customer Service Review, Inc. January 2006 - April 2008
Comcast Cablevision of Philadelphia July 1999 - July 2005
Greater Media Cable 1995 - 1999
Comcast Cable February 1990 - March 1995
The Cable Connection Magazine October 1987 - January 1990
Skills
Direct Mail, Performance Improvement, Budget Preparation, Budget Tracking, Marketing Strategy, Direct Marketing, Market Analysis, Marketing Communications, Market Planning, Online Marketing, Writing Skills, Internal Communications, Account Management, Budgets, Marketing, Media Planning, Public Relations, Advertising, Business Development, Business Planning, Digital Marketing, Product Development, Customer Acquisition, Strategic Planning, Segmentation, Project Management, Customer Retention, Strategic Partnerships, Strategy, Customer Experience, Process Improvement, Product Marketing, Program Management, Vendor Management, Training, Performance Management, Project Planning
Education
Duquesne University 1976 — 1980
bachelor's degree, Journalism, communications, marketing
National Product Sales September 2014 - Present
National Product Sales November 2013 - September 2014
Media One Utah September 2012 - July 2013
Department of Juvenile Justice 2013 - 2013
Department of Juvenile Justice 2013 - 2013
Comcast Cable September 2011 - October 2011
Team Winmark September 2011 - October 2011
Halloween USA October 2009 - October 2009
American Textile Company December 2007 - January 2008
Boart Longyear August 2006 - August 2007
Skills
Computers, MIG welding, Carpet Cleaning, Janitorial, Manufacturing, Assembler, Carriers, 10 Key, Machinery, Sales, Security, Customer Satisfaction, Inventory Management
Education
Eagle Gate College-Murray 2012 — 2013
Associate's degree, Criminal Justice and Corrections
HighLand High School 1993 — 1994
High School Diploma
Comcast January 2012 - Present
Comcast October 2002 - January 2012
Comcast Cable June 2000 - October 2002
Comcast Cable June 1990 - June 2000
Skills
Telecommunications, Customer Retention, Strategic Planning, Team Building, Coaching, Sales Management, Strategic Partnerships, Marketing, Public Speaking, Account Management, New Business Development, Marketing Strategy, Training, Cross-functional Team..., Leadership Development, Customer Experience, Contract Negotiation, Strategy, Business Development, Direct Sales, Leadership, Call Centers, B2B, Start-ups, Vendor Management, Management, Sales, Sales Operations
Education
Eastern Illinois University 1981 — 1982
MA, Communications
CTI Towers, Inc. August 2011 - November 2011
Comcast Cable January 2010 - August 2011
Comcast Cable January 2009 - December 2009
Comcast Cable May 2007 - December 2008
Comcast Cable June 1999 - April 2007
Skills
Financial Modeling, Process Engineering, Strategic Planning, Financial Analysis, Forecasting, P&L Management, Cross-functional Team..., Process Improvement, Budgeting, Team Building &..., Change Management, Performance Management, Mentoring, Variance Analysis, Essbase, Excel, Coaching, Customer Service, P&L, Operations Management, Accounting, Business Planning, Budgets, Team Building
Education
Eastern Michigan University 1995 — 1998
Bachelors of Business Administration - Cum Laude, Finance
Bright House Networks October 2012 - Present
Court Progams Inc February 2012 - September 2012
Space Gateway Support October 2001 - December 2011
Comcast Cable July 1997 - October 2001
Meijer 1994 - 1996
Education
University of Central Florida 2009 — 2011
BS, Criminal Justice
Eastern Florida State College 2004 — 2008
AA, General Study
Mott Community College 1990 — 1992
AAS, Criminal Justice
Central Hudson Gas & Electric Corporation October 2014 - Present
Hudson Valley Federal Credit Union April 2014 - October 2014
Hudson Valley Federal Credit Union July 2013 - April 2014
HVFCU March 2011 - July 2013
Valpak of MidHudson Valley October 2010 - July 2013
Comcast Cable January 1999 - January 2006
Education
Wilmington University 2004 — 2006
Bachelor's degree, Marketing
Dutchess Community College 1994 — 1996
Applied Associates, Criminal Justice and Corrections
Marist College
Bachelor of Arts (BA), Marketing
Leapfrog Technology Group, Inc March 2015 - Present
Rehabilitation Institute of Chicago February 2015 - July 2015
Re:Sources October 2014 - December 2014
Tribune Media April 2014 - October 2014
Alliance of Chicago Community Health Services December 2012 - April 2014
Experis Technology Group November 2012 - December 2012
Experis IT Community Hospital September 2012 - November 2012
IAS - International Asset Systems February 2012 - August 2012
Geneva Technical Solutions December 2011 - January 2012
Comcast Cable August 2011 - January 2012
Skills
Troubleshooting, Active Directory, Laptops, Hardware, Networking, Access, Windows 7, Printers, Citrix, Software Installation, Windows, BMC Remedy, Operating Systems, Microsoft Word, Microsoft Excel, Typing, PowerPoint, PeopleSoft, Windows Vista, Android, Remote Desktop, XP, Lotus Notes, Oracle SQL, Microsoft Office 2007, Microsoft Office 2003, Excel, Salesforce.com, Remedy, Word, Callcenter, Epic Systems, Windows XP Pro, AS400 system, EDI, Intranet, Blackberry, iPhone, iPad, Windows Server, Network Administration, Desktop Application..., End User Training, Password Resets, Dameware, Norton Ghost, Remedy Ticketing System, Lync, Gemini, SharePoint...
Education
DeVry University 2007 — 2016
Bachelor of Science, Business Administration; Human Resource Management
East West University 2005 — 2007
Coursework, Accounting
Scotlandville Magnet High School
US Navy 2007 - 2010
Comcast Cable 2006 - 2007
Sprint 2005 - 2006
Skills
Acupuncture, Chinese Herbal Medicine, Oriental Medicine, Traditional Chinese..., Alternative Medicine, Holistic Health, Tui Na, Guasha, Herbs, Wellness, Chinese Medicine, Cupping, Moxibustion, Herbalism, Pain Management, Insomnia, Allergies, Digestive Disorders, Headaches, Migraines, Chronic Illness, Fibromyalgia, Sports Injuries, Arthritis, Depression, Anxiety, Relaxation, Spasms, Neuropathy, Tremors, Edema, Military, Leadership, Training
Education
East West College of Natural Medicine 2012 — 2015
Master of Science (M.S.), Acupuncture and Oriental Medicine
State College of Florida-Manatee-Sarasota 2010 — 2012
High Liner Foods September 2014 - Present
TD Bank February 2013 - September 2014
Garnet Hill September 2012 - December 2012
Bauer Hockey, Inc May 2011 - April 2012
Goss International 2008 - September 2011
Comcast Cable February 2007 - August 2008
Timberland February 2000 - February 2007
Skills
Forecasting, Financial Analysis, Essbase, Financial Reporting, Long Range Planning, Hyperion Enterprise, SAP, Budgets, Cost Accounting, Financial Modeling, Process Improvement, Consolidation, Variance Analysis, Analysis, Mergers & Acquisitions, Management
Education
McIntosh College 1998 — 2000
Associates, Business and Finance
Eastern Mennonite University 1990 — 1992
Associates, Business
Norfolk Christian High School 1986 — 1990
High School, Business and Accounting
Comcast Cable May 2014 - June 2015
Comcast Cable October 2007 - December 2013
Attain Technologies, LLC June 2002 - May 2007
Skills
Cisco BACC / CNR, DHCP / DNS, TFTP / Firmware..., Systems & Network..., IP Switching & Routing, Shell & Perl Scripting, Firewall / Perimeter..., Data Backup & Recovery, Productivity Improvement, Systems Installation,..., Technical Support
Education
Eastern Mennonite University 1987 — 1991
Bachelor of Science (B.S.), Accounting, Computer Information Systems
BlueCross BlueShield of Tennessee July 2012 - Present
Comcast Cable July 2007 - July 2012
AO Smith Water Products Co November 2006 - July 2007
Charter Communications February 2006 - November 2006
Kohl's Department Stores February 2005 - February 2006
Fairfield Marketing (Vacations and Timeshares) August 2001 - February 2005
Education
East Tennessee State University
Bachelor of Business Administration (B.B.A.), Business Management
Premier Disability Services, LLC September 2011 - Present
Comcast Cable June 2007 - May 2011
Skills
Outlook, Microsoft Word, Data Entry, Technical Support, Windows XP, Internet Explorer, Call Centers, Customer Service, Invoicing, Microsoft Office, Legal Assistance, Legal Research, Retail, Customer Satisfaction, Telephone Skills, Microsoft Excel, Team Leadership, Teamwork, Time Management, PowerPoint
Education
Dunwoody College of Technology 2005 — 2007
Associate of Science (A.S.), Computer Networking
Dunwoody College of Technology 2005 — 2007
Associate of Science (A.S.), Computer Networking
Microsoft April 2014 - August 2015
Valtech October 2013 - April 2014
TEKsystems July 2009 - October 2013
TEKsystems November 2005 - May 2008
Comcast Cable January 2002 - November 2005
Skills
A+ Certified IT..., N+ Certified, MCDST, Dell Computers, HP, Telegence, Amdocs Clarify, Remedy Ticketing System, Vantive, Technical Support, Technical Writing, Technical Documentation, Windows 7, Windows XP Pro, Windows Vista, PC building, Active Directory, OSD, Avaya Communication..., TotalView, Microsoft Office 2007, Office 2010, Project Management, System Deployment, Printers, Microsoft Office, Databases, Windows XP, Troubleshooting, System Administration
Education
Eastern Michigan University 2005 — 2006
Political Science and Government
Comcast Cable July 2015 - Present
Comcast Cable April 2013 - Present
Comcast Cable January 2015 - July 2015
Comcast Cable July 2008 - March 2013
Skills
Leadership, Team Building, Training, Telecommunications, Sales, Business Process..., Technical Support, Call Centers, Coaching, Customer Experience, Customer Service, Analysis, Project Management, Project Planning, CRM, Process Improvement
Education
Eastern Michigan University
Asset Realty August 2014 - Present
Seattle Music TV December 2012 - Present
Toyota March 2014 - August 2014
Comcast Cable March 2012 - December 2013
Verizon Wireless January 2012 - March 2012
Comcast Cable May 2009 - December 2011
AT&T June 2007 - May 2009
Skills
Marketing, Sales, Social Networking, Strategic Planning, Leadership, Direct Sales, Management, Negotiation, Public Speaking, Team Leadership, Marketing Strategy, Public Relations, Account Management, Social Media, Business Development, Advertising, Strategic Partnerships, Brand Development, Entrepreneurship, Real Estate Marketing, Real Estate, Real Estate Transactions, Visionary, Broadcast, Radio, Philanthropy, Graphic Design, Market Analysis, Press Releases, Blogging, Cable Television, Direct Marketing, Video Production, Web Content, Video Editing, Music Production, Creative Problem Solving
Education
Eastern Michigan University 2002 — 2006
Communications
Comcast Cable March 2015 - Present
Eastland Suites Hotel and Conference Center October 2011 - Present
Stevie Jay Broadcasting October 2010 - October 2011
Skills
Marketing Communications, Advertising Sales, Hospitality
Education
Eastern Illinois University 2008 — 2010
Bachelor, Mass Communications
Parkland College 2006 — 2007
Urban Science May 2015 - Present
ZF Group North America November 2013 - May 2015
Tognum America Inc. (now MTU America Inc.) May 2007 - November 2013
DTE Biomass Energy, Inc. November 2005 - April 2007
Comcast Cable November 2003 - November 2005
Skills
Accounting, Accounts Receivable, Accounts Payable, SAP, Excel, Invoicing, Outlook, Data Entry, Microsoft Excel, Account Reconciliation, Financial Reporting, General Ledger
Education
Eastern Michigan University 1974 — 1979
CrownQuest Operating December 2012 - Present
Comcast Spotlight January 2012 - November 2012
Comcast Cable January 2009 - January 2012
Skills
Advertising, Television, Mobile Marketing, Digital Media, Online Advertising, Integrated Marketing, Media Planning, Digital Marketing, Social Media Marketing, Social Media, Media Buying, Marketing Communications, Email Marketing, Broadcast, Copywriting, Facebook, Interactive Marketing, Marketing, Digital Strategy, Leadership, Oil & Gas, Oil & Gas Industry, Telemetry, SCADA, Operational Efficiency, Cost Efficiency, Process Efficiency, Time-efficient, Production Efficiency, Energy Efficiency...
Education
Great Leaders Course 2013 — 2014
Certificate of Completion, Organizational Leadership
Eastern Michigan University 2003 — 2009
Bachelor's degree, Linguistics
Brighton High School 1999 — 2003
Diploma
Comcast Cable January 2013 - Present
Comcast April 2011 - November 2013
Eastern Echo; Eastern Michigan University September 2006 - March 2010
Panera Bread October 2007 - October 2009
Skills
Telephone Skills, Call Center, Customer Satisfaction, Microsoft Office, PowerPoint, Conflict Resolution, Word, Customer Service, Time Management, Customer Relations, Mentoring, Problem Solving, Writing, Coaching, Troubleshooting, Social Networking, Fundraising, Editing, Teamwork, Facebook, Blogging, Leadership Development, Call Centers, Training, Analysis, Community Outreach, Creative Writing, Employee Training, Strategic Planning, Process Improvement, Resume Writing, CRM, Microsoft Word, Leadership, Telecommunications, Social Media, Customer Experience
Education
Central Michigan University 2013 — 2015
MSA, Business Administration and Management, General
Eastern Michigan University 2006 — 2010
B.S, Legal Studies
Lakeland High School 2002 — 2006
General Education, Writing and General studies
Comcast Cable December 2013 - Present
Ideal Software Systems, Inc. July 2005 - January 2007
Peavey Electronics March 2000 - July 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Technical Support, Customer Satisfaction, Windows 7, Telecommunications
Education
Jones County Junior College 1996 — 1999
Associate of Arts (AA), Industrial Electronics Technology/Technician
East Central Community College 1995 — 1996
Select Staffing October 2012 - March 2013
GUARDIAN GUARD SERVICES September 2009 - October 2012
Comcast Cable April 2006 - March 2009
TYLER PERRY PRODUCTIONS December 2004 - February 2006
Comcast Cable February 2003 - December 2004
Skills
Temporary Staffing, Staffing Services, Applicant Tracking..., Temporary Placement, Internet Recruiting, Recruiting, Talent Acquisition, Technical Recruiting, Contract Recruitment, College Recruiting, Employee Relations, Onboarding, Human Resources, Sourcing, Screening Resumes, Job Fairs, New Hire Orientations, Interviews, Permanent Placement, Resume Writing, Payroll, FMLA, CRM, Deferred Compensation, Background Checks, Benefits Negotiation, Cold Calling
Education
Macomb Community College
Business Administration and Management, General
Eastern Michigan University 1991 — 1993
Business Administration and Management, General
Comcast Business May 2013 - Present
Comcast Business Services February 2011 - May 2013
Comcast Cable July 2008 - February 2011
Skills
Direct Sales, Telecommunications, B2B, Cold Calling, Selling, Networking, Broadband, Leadership, Sales, VoIP, Management, Customer Retention, Marketing Strategy, Salesforce.com, Marketing, Solution Selling, Sales Process, Sales Operations, Customer Satisfaction, Account Management
Education
East Tennessee State University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
Comcast April 2014 - Present
CUC July 2012 - June 2013
Comcast Cable 2009 - 2012
Visible World December 2005 - December 2008
TVN Entertainment 2002 - 2005
Fox Sports Net 2001 - 2002
Universal Studios 2001 - 2001
Primestar by DIRECTV January 1997 - October 2000
Skills
Broadcast Engineering, Creative Direction, Broadcast, Television, Digital Video, Digital Media, MPEG, Video, Software Documentation, IPTV, Streaming Media, Cable Television, Avid, Satellite
Education
East Stroudsburg University of Pennsylvania
BA
Datacard Group November 2013 - Present
Despatch Industries July 2010 - October 2013
Innovent Air Handling Equipment September 2006 - July 2010
Comcast Cable July 1999 - October 2004
Skills
Electricians, PLC, Pneumatics, Automation, Manufacturing, Troubleshooting, Electronics, Engineering, Continuous Improvement, Allen Bradley, Lean Manufacturing, Instrumentation, Electrical Engineering, Root Cause Analysis
Education
Dunwoody College of Technology 2005 — 2007
Associate of Arts and Sciences (AAS), Electrical Construction and Maintenance
Comcast Cable September 2008 - Present
Skills
Recruiting, Management, Program Management, Telecommunications, Customer Service, Team Leadership, Technical Support, Field Work, Field Operations, Data Entry, Computer Network..., Microsoft Office, Invoicing, Training, Troubleshooting, Customer Satisfaction
Education
Eastern Michigan University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Stanford Hospital & Clinics August 2013 - Present
Palo Alto Medical Foundation June 2012 - August 2013
Matrix Medical Network 2010 - 2012
Comcast Cable August 2008 - March 2010
IBM March 1998 - June 2008
Skills
Healthcare
Education
Dutchess Community College 2002 — 2004
AAS, Electrical Engineering Technologies/Technicians
National College of Business and Arts 1979 — 1983
Bachelor of Science (B.S.), Business Administration and Management, General
Aflac September 2015 - Present
Comcast Cable May 2008 - July 2015
Comcast Cable March 2006 - May 2008
City Limit Productions August 2000 - October 2006
Cable Enterprise Inc. August 2005 - March 2006
Cable Enterprise Inc. October 2003 - August 2005
Skills
Troubleshooting, Telecommunications, Telephony, Leadership, Team Building, VoIP, Training, Networking, Business Strategy, Call Centers, Customer Satisfaction, Customer Service, Team Leadership, Coaching, Technical Support, Marketing, Project Management, Inventory Management, Employee Training, Account Management, Amdocs, Cable Data, Comtrac, Cisco Telephony switches, Enterprise Management..., SPSS, Microsoft Office, NumeriTrack, CSG, Management, Time Management
Education
University of Wisconsin-Whitewater 2012 — 2015
Master of Business Administration (M.B.A.), Information Technology Management
Eastern Michigan University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Management
Comcast Cable 2009 - Present
District Court of Maryland- Alternative Dispute Resolution Program 2013 - Present
Verizon 2002 - 2008
Hewlett-Packard (formerly Compaq Computers) 2000 - 2001
Skills
Performance Management, Workforce Planning, HR Policies, Employee Benefits, Employee Training, Interviews, Conflict Resolution, Employee Management, Customer Engagement, Performance Appraisal, SAP HR, PeopleSoft, Recruiting, Mediation, Payroll, Military Experience, Legal Clinic Assistance, Community Outreach, Team Building, Public Speaking, Program Management, Workshop Facilitation, Nonprofits
Education
Duquesne University
Master's Degree, Organizational Leadership
Temple University
Bachelor's degree, Speech Communication and Rhetoric
Comcast Cable June 2014 - Present
Protocol Global Solutions December 2011 - Present
Wholesale April 2009 - November 2011
MetroPCS June 2007 - December 2008
Citifinancial June 2006 - June 2007
Primerica June 2002 - June 2006
Sprint Nextel February 2001 - March 2002
Skills
Inside Sales, Sales Management, Customer Service, Leadership, Solution Selling, Retail, Business Development, Management, Marketing, Negotiation, Sales, Training
Education
North Hampton Community College 1991 — 1993
AA, Early Childhood Education/Psychology
Eastern Mennonite University 1990 — 1991
Associates Degree, Computer Science
Manchester High School 1984 — 1989
Diploma, General Studies
Asset Health 2007 - 2009
The Bella Group/The Savvy Homebuyer 2003 - 2007
Creative Marketing Associates 2002 - 2003
Media One 2000 - 2002
Comcast Cable 1998 - 2000
Skills
Creative Writing, Writing, Copywriting, SEO copywriting, Marketing Copy, Video Editing, Video Production, Web Content, Editing, Content Writing, Content Development, Copy Editing, Copy, Brochures, Web Design, Content Management, Marketing, Video
Education
Eastern Michigan University 1994 — 1998
BA
Comcast Cable September 2013 - Present
Comcast Cable September 2011 - September 2013
Comcast Cable April 2010 - September 2011
Comcast Cable Communications, Inc. April 2007 - March 2010
Comcast Cable Communications, Inc. December 2005 - March 2007
Covenant Aviation Security 2002 - 2005
Skills
Employee Relations, Employee Engagement, Workforce Planning, Deferred Compensation, Human Resources, Employment Law, EEO, HRIS, Benefits Administration, Union Avoidance, FMLA, Onboarding, Talent Management, Performance Management, Policy, Recruiting, Personnel Management, Succession Planning, Leadership, Union, Employee Benefits, Management, HR Consulting, SPHR, Employer Branding, Talent Acquisition, Strategy, Training, Applicant Tracking..., Exit Interviews, Change Management, HR Transformation, Labor Relations, HR Policies, Compensation & Benefit, College Recruiting, Sourcing, Conflict Resolution, Employee Handbooks, Hiring, New Hire Orientations, Interviews
Education
Golden Gate University 2005 — 2007
Masters, Human Resource Management
Eastern Michigan University 1996 — 2002
Bachelor's Degree, Pre-Law & Business
Exide Technologies April 2015 - Present
Exide Technologies September 2006 - March 2015
Comcast Cable 2002 - 2006
The Faneuil Group July 1993 - July 2001
Skills
Union Avoidance, Employee Relations, HRIS, Deferred Compensation, Labor Relations, Onboarding, FMLA, Succession Planning, Benefits Administration, Talent Acquisition, Talent Management, Personnel Management, Performance Management, Employee Benefits, New Hire Orientations, Employment Law, Team Building, Human Resources, Process Improvement, Recruiting, Training, Leadership, Employee Engagement, HR Policies, Workforce Planning, Management, College Recruiting, Employee Handbooks, Organizational..., Employee Training, Job Evaluation, Applicant Tracking..., HR Consulting, Payroll, PeopleSoft
Education
East Tennessee State University 1988 — 2009
Comcast Cable July 2008 - Present
Corrugating Roll Corp May 1999 - July 2008
J C Cabinet Co May 1995 - June 1999
Whiirlpool February 1992 - May 1995
Camel Mfg May 1990 - May 1992
Skills
Training, Human Resources, Manufacturing
Education
Bristol University 1988 — 1992
MBA, Management & Hum an Resources
East Tennessee State University 1986 — 1988
Trio Video 2005 - Present
hi Tide Media 2005 - 2008
Independant Contractor 1994 - 2008
HiTide Media 2005 - 2007
Comcast Cable 2003 - 2005
Time Warner Cable/MediaOne Cable 1995 - 2000
Education
Eastern Michigan University 1994 — 1996
G Squared Wireless August 2012 - Present
G Squared Wireless August 2012 - Present
New Wave Link Wireless May 2009 - August 2012
Comcast Cable May 2005 - June 2009
Skills
Direct Sales, Call Centers, Broadband, Telecommunications, Customer Retention, Customer Satisfaction, VoIP, Account Management, Telephony, Cold Calling, Sales
Education
Kentucky Christian University 1998 — 2002
Business Adminstration - Marketing
East Tennessee State University 1996 — 1998
Corporate Finance and Investments
American Cable Association November 2004 - Present
Comcast Cable 1998 - 2004
Comcast Corporation 1995 - 1998
Dicesare Engler 1988 - 1989
Skills
Strategic Partnerships, VOD, Cable Television, Broadband, Digital Media, Mobile Devices, IPTV, Product Marketing, Product Management, Contract Negotiation, Telecommunications, Strategy, Content Strategy, New Media, Interactive TV, Television, Marketing Strategy, Broadcast, Social Media Marketing, Online Marketing, Marketing Communications, Advertising, Strategic Planning, Competitive Analysis, Social Media, Broadcast Television, Digital Strategy, Streaming Media, Digital Video, Wireless, Marketing, Media Relations, Corporate Communications, Budgets, Executive Management, Coaching, Leadership Development, Team Building
Education
Duquesne University
Villanova University
Comcast January 2013 - Present
Comcast Cable October 2009 - December 2012
Verizon Wireless January 2009 - June 2009
Alltel September 2006 - January 2009
Alltel May 2006 - September 2006
Alltel May 2005 - June 2006
Alltel May 2004 - May 2005
Skills
Product Management, Customer Retention, Training, Budgets, Customer Satisfaction, Telecommunications, Sales, Sales Management, Call Centers, Coaching, Security, B2B, Software Documentation, Merchandising, Management, Wireless, Recruiting, Retail, Customer Service, Direct Sales, Sales Operations, Leadership, Solution Selling, Strategic Partnerships, P&L Management, Strategy, Team Leadership, Cross-functional Team..., Process Improvement, Salesforce.com, Cold Calling, Performance Management, Pricing, Customer Experience, Team Management, Team Building, Strategic Planning, Sales Process, Selling, Competitive Analysis, Store Management, VoIP, Retail Sales, Finance, Inventory Management, Forecasting, Analysis, Cellular Communications, Vendor Management, Marketing
Education
East Tennessee State University 1994 — 1998
Bachelor of Business Administration, Finance, General
Comcast Cable July 2013 - Present
Bright House Networks February 2003 - November 2010
Skills
Networking, Telecommunications, Troubleshooting, Call Centers, Vendor Management, SEO, Project Management, Email Marketing, Account Management, Salesforce.com, Lead Generation, VMware, CRM, Leadership, CSS
Education
Eastern Kentucky University 1988 — 1990
Comcast January 1986 - Present
Comcast Cable 1986 - Present
Maclean Hunter Cable - Michigan September 1985 - December 1994
Henry Ford Health System June 1982 - May 1986
Skills
Television
Education
Eastern Michigan University 1997 — 2000
Bachelor’s, Telecommunications
Henry Ford Community College 1980 — 1985
Associates Degree of Fine Arts, Telecommunications
Charter Communications April 2015 - Present
Comcast Cable August 2011 - April 2015
Comcast January 2010 - August 2011
Comcast Cable September 2008 - January 2010
Comcast Cable November 2007 - September 2008
Comcast Cable November 2005 - November 2007
Comcast Cable June 2005 - November 2005
Comcast Cable January 2001 - June 2005
Comcast Cable January 1998 - September 2000
Comcast Cable February 1996 - January 1998
Skills
DOCSIS, Fiber Optics, Broadband, HFC, Optical Fiber, IPTV, VOD, Ethernet, DWDM, Telephony, Cable Television, IP, VoIP, RF, Metro Ethernet, Wireless, Cabling, Computer Network..., Cable Modems, Cisco Technologies, Switches, Troubleshooting, Network Engineering
Education
Henry Ford Community College 2005 — 2006
System, Networking, and LAN/WAN Management/Manager
Henry Ford Community College 1993 — 1994
Liberal Arts and Sciences, General Studies and Humanities
Eastern Michigan University
ProQuest April 2014 - Present
ProQuest April 2012 - March 2014
ProQuest January 2008 - April 2012
Comcast Cable August 2006 - January 2008
Charter Communications July 2001 - July 2006
U.S. Army Reserve May 1998 - May 2006
Skills
Leadership, Team Leadership, Management, IT Management, Troubleshooting, Operating Systems, Technical Support, Mac OS X Server, Apple Remote Desktop, System Administration, Samanage Management, Active Directory, DHCP, Unix, Microsoft Exchange, Office 365, Mobile Devices, SharePoint, TeamViewer, VMware, Databases, Servers, Virtualization, Computer Hardware, DNS, Problem Solving, Powershell, VPN, Network Administration, TCP/IP, Group Policy, Integration, Data Center, AppleScript, Managed Print Services, Windows Server, Shell Scripting, Cloud Computing, Firewalls, Network Security, Linux, System Deployment, Windows 7, Software Installation, Project Management, Taleo
Education
University of Phoenix 2012 — 2016
Bachelor's Degree, Computer Science
Eastern Michigan University 2008 — 2011
Bachelor's Degree, Computer Science
Comcast Cable 2010 - 2013
General Physics Corporation May 2007 - June 2008
EDS July 1994 - April 2005
Electronic Data Systems July 1994 - April 2005
ELECTRONIC DATA SYSTEMS January 1994 - January 2005
Skills
Public Relations, Sales, Management, CRM, Sales Operations, Marketing, Training, New Business Development, Customer Satisfaction, Customer Service
Education
Eastern Michigan University
Bachelor of Arts, Organizational Communications / Journalism
University of Phoenix
Master of Arts, Organizational Management
Samsung Telecom of America February 2015 - Present
Busby Companies July 2014 - December 2014
Comcast Cable March 2012 - May 2014
Ameristar Casino September 2009 - March 2010
Mississippi association of cooperatives January 2009 - September 2009
Movida Communications March 2007 - April 2008
Cingular AT&T Wireless March 2003 - June 2005
Skills
Strategic Planning, Customer Service, Leadership, Marketing, Event Planning, Management, Social Media Marketing, Sales, Training, Team Building, Marketing Strategy, New Business Development, Nonprofits, PowerPoint, Research, Public Relations, Microsoft Word, Social Networking
Education
University of Southern Mississippi 2001 — 2003
Business, Business, Management, Marketing, and Related Support Services
East Mississippi Community College 1999 — 2001
Business, Business, Management, Marketing, and Related Support Services
Prairie View A&M 1998 — 1999
Marketing, Marketing
Comcast Spotlight 2009 - Present
Comcast Cable February 2002 - October 2008
Tech Team Global July 1999 - February 2002
Ernst & Young September 1995 - September 1997
KPMG December 1987 - December 1993
Education
Eastern Michigan University
BBA, Accounting
Diamond Protege Network March 2009 - Present
5LINX Enterprises Inc. 2009 - 2014
Comcast Cable October 2005 - November 2007
Skills
Marketing Strategy, Business Development, Business Strategy, Telecommunications, Project Planning, Entrepreneurship, Marketing, New Business Development
Education
SOHK 1997 — 2005
MBA, Finance, General
Eastern Michigan University
General Studies
Tangoe December 2009 - June 2015
CIGNA September 2009 - November 2009
Tekmark Global Solutions July 2008 - January 2009
Telcordia Technologies July 2008 - January 2009
Infosys January 2008 - May 2008
Infosys February 2007 - December 2007
Harvey Nash July 2006 - December 2006
Comcast Cable July 2004 - March 2006
Applied Concepts, Inc June 1998 - July 2000
Skills
UNIX Admin, Oracle SQL, Unix Shell Scripting, Perl, Python, HTML scripting, JavaScript, Expect, Turbo Pascal, Oracle, Software Development, Integration, XML, Unix, Linux, Solaris, Software Design, Shell Scripting, Visio, Testing, SDLC
Education
East Stroudsburg University of Pennsylvania 1988 — 1993
Bachelor of Science, Computer Science
Comcast December 2010 - Present
Comcast Cable December 2010 - December 2012
Comcast Cable April 2008 - January 2009
Skills
Telephony, Telecommunications, VoIP, Direct Sales, Solution Selling, Call Center, Broadband, Hosted PBX, Unified Communications, High Speed Data, New Business Development, Customer Experience, Strategic Planning, Managed Services, Call Centers, Sales Process, MPLS, Team Building, Contract Negotiation, Salesforce.com, Avaya, Customer Satisfaction, Cold Calling, Selling, Account Management
Education
Eastern Florida State College 1973 — 1975
PPG Industries July 2013 - Present
PPG Industries May 2010 - June 2013
Comcast Cable November 2005 - May 2010
TRACO June 2004 - November 2005
Alcoa, Inc 2002 - 2004
Skills
Accounting, Budgets, Cash Flow, Cross-functional Team..., Essbase, Finance, Financial Accounting, Financial Analysis, Financial Reporting, Forecasting, General Ledger, Hyperion Enterprise, Internal Controls, Process Improvement
Education
Waynesburg University 2013 — 2015
Master of Business Administration (MBA)
Duquesne University 1997 — 2001
Bachelors, Accounting
UnitedHealth Group June 2014 - Present
UnitedHealth Group October 2012 - June 2014
Comcast Cable August 2008 - August 2012
Wawa, Inc. 2006 - 2009
Salisbury University August 2006 - June 2008
Skills
Microsoft Excel, Call Centers, Customer Service, Customer Satisfaction, Microsoft Office, Creative Writing, Troubleshooting, Computer Hardware, Microsoft Word, Networking, PowerPoint, OS X, Telephony, Leadership, Telecommunications, Publishing, XML, HTML, Cable Modems, Cable Television, VoIP, Dreamweaver, Computer Network..., Lotus Notes, Outlook, Management, Project Management, Sales, SharePoint, Team Building, Technical Support, Time Management, Training, Windows, Windows 7, Process Improvement, Public Speaking, Teaching, Editing, Teamwork, Program Management, Healthcare, Adobe LiveCycle Designer
Education
Salisbury University 2006 — 2012
Master of Arts (M.A.), English Language and Literature/Letters, 3.3
East Carolina University 2001 — 2006
Bachelor of Arts (B.A.), English Language and Literature/Letters
Elkton High School 1997 — 2001
High School Diploma
Bank of America September 2012 - February 2013
21st Mortgage June 2008 - June 2012
Comcast Cable January 2007 - May 2008
Skills
Banking, Loans, Analysis, Software Documentation, Sales
Education
East Tennessee State University 2007 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pellissippi State Community College 2006 — 2007
Associate's degree, General Studies
Exide Technologies February 2011 - Present
Exide Technologies December 2006 - Present
Comcast Cable 2002 - 2006
Skills
HRIS, Onboarding, Employee Relations, Benefits Administration, New Hire Orientations, FMLA, Talent Management, Succession Planning, Performance Management, Employee Benefits, Human Resources, Talent Acquisition, Employee Engagement, Recruiting, Kronos, Organizational..., Payroll, Sourcing
Education
East Tennessee State University 2000 — 2002
B.S, Human Resource Management
David Crockett High School
Comcast Cable October 2009 - Present
U. S. Foodservice December 1991 - April 2009
Skills
Microsoft Office, HTML, Microsoft Excel, Windows, PowerPoint, Microsoft Word, Customer Service, Visio, Project Management, Analysis, Computer Hardware, Operating Systems, CompTIA A+ Certification, Software Documentation, Recruiting, Access, Call Center, Internet Troubleshooting, Teamwork, Home Networking, Social Media, Peripherals, Remote Troubleshooting, Technical Support, Troubleshooting, Amdocs Clarify, Customer Satisfaction, Public Speaking, Laptops, Outlook, Community Outreach, Team Leadership, Data Entry, Payroll, Budgets, System Administration
Education
Kaplan Career Institute 2009 — 2010
Certificate in Computer Support Technician, Computer Support Specialist
Eastern Michigan University 1985 — 1991
Bachelor of Science, Industrial Distribution
NeuroScience Associates August 2012 - Present
Comcast Cable April 2007 - March 2012
Comcast Cable October 2004 - April 2007
Skills
DOCSIS, Broadband, Cable Television, Call Center, Telephony, Provisioning, Cabling, Telecommunications, T1, Fiber Optics, Optical Fiber, VoIP, Dispatching, Computer Network..., Workforce Management, Customer Satisfaction, Troubleshooting, Wireless, Routers, Filemaker, Database Design, Databases, utm, Firewalls, Group Policy, Active Directory, LAN-WAN
Education
East Tennessee State University 1994 — 1999
Bachelors of Science, Engineering Graphic Design / Japanese
Global Capacity January 2015 - Present
MegaPath October 2014 - Present
Give Something Back September 2013 - May 2014
MegaPath Inc. August 2011 - September 2013
Integra Telecom February 2008 - December 2010
MegaPath 2007 - 2008
vCOM Solutions 2004 - 2007
Comcast Cable 2002 - 2003
QuantumShift 2001 - 2002
GE Capital Commercial Direct 1993 - 2001
Skills
VoIP, MPLS, Telecommunications, T1, DSL, Hosted VoIP, Internet Access, IP, SIP Trunking, Managed Services, Managed Security..., Ethernet, Broadband, Internet Services, SIP, PRI, QoS, Salesforce.com, Customer Relations, Customer Retention, Account Management, Customer Service..., Call Center, Customer Service, Cloud Computing, Call Centers, CRM, Enterprise Software, Networking
Education
East Central College 1983 — 1987
Basic Business
East Central College
IKEA May 2010 - Present
Comcast Cable May 2007 - February 2010
Robert Half International June 2006 - June 2007
University of Michigan Health System May 2005 - June 2006
Skills
Employee Relations, Recruiting, HR Policies, Succession Planning, Interviews, Deferred Compensation, FMLA, Performance Appraisal, Onboarding, HRIS, Talent Management, Applicant Tracking..., Talent Acquisition, Benefits Administration, Performance Management, New Hire Orientations, Employee Benefits, College Recruiting, Hiring, Employment Law, Job Descriptions, Internet Recruiting, Compensation, Personnel Management, Payroll, Human Resources, Management, Temporary Placement, Labor Relations, Career Development, Screening
Education
Eastern Michigan University 2003 — 2005
Bachelors of Science, Communications
Saline High School
Comcast Cable February 2012 - Present
Comcast Cable January 2012 - February 2015
Comcast March 2007 - December 2011
Skills
Telecommunications, Cross-functional Team..., Product Management, Customer Experience, Marketing Communications, Marketing Strategy, Customer Satisfaction, Broadband, Team Leadership, Product Marketing, Marketing
Education
Eastern Connecticut State University 2002 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Comcast Cable April 2013 - Present
Comcast May 2005 - Present
Skills
Broadband, Telecommunications, IP, Wireless, Cabling, Fiber Optics, Optical Fiber, T1, DOCSIS, Cable Modems, Troubleshooting, Ethernet, Computer Network..., DWDM, VoIP
Education
Eastern Mennonite University 2009 — 2010
B.S., Business Management and Organizational Development
South Western Community College 2002 — 2004
Associate of Applied Science, Information Systems with a Concentration in Network Administration
Minacs 2011 - Present
Comcast Cable August 2000 - July 2010
Education
Eastern Michigan University 1980 — 1982
Bachelor of Business Adminstration, Business maanagement
Washtenaw Community College March 2013 - Present
Comcast Cable January 2009 - March 2013
Washtenaw Community College February 2006 - January 2009
Hometown Pizza July 2002 - January 2009
Creative Catering by Dianne January 2004 - June 2004
Big Lots June 2000 - August 2001
Skills
Networking, Cisco IOS, Cisco Nexus, Windows Server, Troubleshooting, Technical Support, Cisco Technologies, Computer Hardware, Windows 7, Network Administration, Active Directory, Customer Service, XP, Avaya, Windows XP, Switches, Telecommunications, Avaya Technologies, VoIP
Education
Eastern Michigan University 2013 — 2016
Bachelor of Technology (BTech), Computer/Information Technology Administration and Management
Washtenaw Community College 2004 — 2008
Associate's degree in Microcomputer System Analyst, Computers
Comcast Cable June 2013 - Present
Skills
Telecommunications, Troubleshooting, VoIP, Networking, Cable Broadband, Telephony, HSI, Information Technology, Routers, Switches, Public Speaking, Nonprofits, Volunteer Management, Wireless, IP, Event Planning
Education
Dutchess Community College
It University
Duquesne Light Company January 2012 - January 2013
Comcast April 2010 - December 2011
Comcast Cable February 2006 - April 2010
General Nutrition Centers, Inc January 1998 - February 2006
Education
Duquesne University 1995 — 1997
Business Administration, Accounting
Euphoric Events and Musical Services September 2008 - Present
Comcast Cable September 2005 - March 2010
Education
Eastern Michigan University 2001 — 2004
Bachelor of Arts, Communications
Comcast Cable March 2011 - Present
Comcast October 2008 - March 2011
Skills
Telephony, Telecommunications, VoIP, Wireless, Call Centers
Education
Duquesne University 1999 — 2003
BS, Elementary and Early Childhood Ed
Comcast Cable March 2005 - Present
Staples 2003 - 2005
Macon Surgical Associates 1998 - 2003
Skills
Management, Call Center
Education
Ouachita Baptist University 1993 — 1995
Bachelor's degree, History
East Tennessee State University
Vantage Point Bank and Financial Services July 2012 - Present
Comcast Cable 2007 - 2010
Education
East Stroudsburg University of Pennsylvania
Rels Valuation May 2013 - Present
Comcast Cable August 2012 - May 2013
CORESTAFF Services 2012 - 2012
Skills
Customer Service, Microsoft Office, Management, Team Building, Leadership, Account Management, Sales, Microsoft Excel, Strategic Planning, Project Management, Sales Management, Microsoft Word, Social Media, Social Networking, Troubleshooting, Customer Satisfaction, Public Speaking, VoIP, Telecommunications, Broadband, Budgets, Employee Training, Wireless, Call Centers, Telephony, Editing, Call Center
Education
Dunwoody College of Technology
John F Kennedy High School
Bright House Networks June 2013 - Present
Community Financial January 2012 - May 2013
Compuware March 2008 - April 2010
Comcast Spotlight October 2005 - February 2008
Comcast Cable February 2005 - September 2005
Comcast Cable October 2003 - February 2005
Joe's Crab Shack 2000 - 2002
Skills
Direct Sales, Sales, Selling, Competitive Analysis, Management, Sales Management
Education
Eastern Michigan University 2000 — 2002
Bachelor of Business Administration (BBA), Marketing
Comcast Cable August 2006 - September 2007
Education
Eastern Gateway Community College 2002 — 2005
Advanced Integrated Technologies January 2015 - Present
NCR Corporation August 2013 - January 2015
Endeavor Telecom January 2013 - August 2013
Comcast Cable June 2007 - December 2012
CompUSA January 1999 - May 2007
Skills
Cisco Certified, Low Voltage, IP PBX, CSG, POS, Lotus Notes, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Boy Scouts
Education
Dunwoody College of Technology 2004 — 2006
Associate of Science (A.S.), Electrical/Electronics Maintenance and Repair Technology
Hennepin Technical College 2002 — 2002
Certificate, Computer Science
Comcast Cable Quality AnalystComcastSeptember 2006 - Present
Gaba November 2003 - March 2006
NOVA Group April 2002 - October 2003
Education
Walsh College 2011 — 2015
Master's Degree, Management, 3.59 GPA
Eastern Michigan University 2000 — 2002
Bachelor's Degree, Japanese Language and International Trade
Eastern Michigan University 1995 — 2000
Bachelor's Degree, Fine Arts