Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Momentum One December 2014 - Present
The Figueroa Group June 2014 - Present
Palms Health Group February 2013 - May 2014
American Income Life October 2012 - November 2012
Comcast Cable 2010 - June 2012
AT&T May 2008 - July 2010
Shima Home Design August 2004 - April 2008
Skills
Sales, Direct Sales, B2B, Marketing Strategy, Business Planning, Call Center, Customer Retention, Telecommunications, Marketing, Team Leadership, Business Development, VoIP, Wireless, Solution Selling, Customer Service, Market Research, Account Management, Sales Operations, Training, Management, Social Media Marketing
Education
Florida International University 2007 — 2012
Bachelors In Arts, International Business
Keiser College 2001 — 2004
AS, Computer Science
Comcast Cable March 2014 - Present
Comcast Cable August 2009 - March 2014
Comcast January 2008 - August 2009
Comcast Cable April 1998 - January 2008
Skills
Process Improvement, Telecommunications, Project Management, Cross-functional Team..., Customer Retention, Strategic Planning, Call Center, Vendor Management, New Business Development, Employee Relations, Team Building, VoIP, Performance Management, Business Development, Call Centers, Customer Service, Broadband, Leadership
Education
Florida Atlantic University 1998 — 2008
Business Administration, Management and Operations
WICT Rising Leaders Program 2013
Tribune Company June 2014 - Present
Florida International University September 2009 - July 2014
Fox Sports August 2008 - May 2014
Miami Heat September 2005 - August 2008
Florida Marlins February 2005 - July 2005
Comcast Cable July 2004 - February 2005
Comcast Spotlight April 2003 - June 2004
Charter Media May 2000 - April 2003
WSVN CHANNEL 7 June 1999 - May 2000
Skills
After Effects, Mac OS X, Commercials, Camera, Photoshop, Video Production, Avid, OS X, Producing, Broadcast, Video, Advertising, Editing, Non-linear Editing, Graphics, DJ, Television, Final Cut Pro, Video Editing
Education
Florida International University 1995 — 2000
BA, Broadcast Journalism & Mass Communications
Edward R. Murrow High School 1992 — 1995
Diploma, English Language and Literature, General
Comcast Cable August 2014 - Present
Doble Engineering February 2013 - August 2014
NRS January 2008 - January 2012
Skills
Microsoft Office, Customer Service, English, Research, Windows, Photoshop, Public Speaking, Java, C++, Matlab, French, AutoCAD, Solidworks, Spanish, Programming, Engineering, C, Troubleshooting, Integration, Electrical Engineering, Hardware
Education
Florida International University 2013 — 2014
MBA / Master of Engineering (MEng), Engineering Management
Florida International University 2010 — 2012
Bachelor's degree, Computer Engineering
Florida International University 2008 — 2012
Bachelor's degree, Electrical and Electronics Engineering
Town of Arlington April 2014 - Present
My Savvy Web January 1997 - March 2015
Catholic Charities of the Archdiocese of Boston February 2010 - April 2014
Comcast Cable June 2006 - October 2010
Skills
Public Speaking, Web Development, Enterprise Content..., PHP, CSS, Web Design, HTML, User Interface Design, Employee Training, JavaScript, jQuery, User Experience, Graphic Design, Flash, Cisco Firewall Security, Virtualization, Microsoft Office, Windows Server, Active Driectory, Project Management, Microsoft Exchange, Blackberry Enterprise..., iOS, Linux, Apache, MySQL, Citrix, WordPress, Drupal, Mobile Device Management, Adobe Creative Suite
Education
Fitchburg State University
Psychology
Comcast Cable July 2011 - Present
Olive Garden October 2006 - February 2010
Olive Garden Cafe Bar and Grill January 2003 - October 2006
Skills
Recruiting, Employee Relations, Human Resources, Training, Leadership, Employee Benefits, New Hire Orientations, Interviews, Management, Strategic Planning, Strategy, Screening, Policy, Talent Acquisition, Applicant Tracking..., Temporary Placement, Performance Management, Sales
Education
Nova Southeastern University 2010 — 2012
Master's of Science in Human Resource Management, Human Resource Management
Florida Atlantic University 2005 — 2009
Bachelor of Arts
Quickpay Payroll, LLC February 2012 - Present
Comcast Cable August 2010 - January 2012
LPR Builders, Inc. September 2004 - August 2010
Skills
Sales, Human Resources, Employee Benefits, Training, Employee Relations, Customer Service, Leadership, Time Management, Customer Retention, Employee Training, Performance Management, Organizational..., Team Building, Onboarding, Marketing, Business, Account Management, Project Management, CRM, Client Services, Strategy, Organizational..., Consulting, New Hire Orientations, New Business Development, Client Service Oriented, Human Resource...
Education
Florida International University - College of Business 2014 — 2015
Certification, Human Resource Management
Florida International University - College of Business Administration 2006 — 2010
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Miami Dade College 2002 — 2006
Associate of Arts (AA), Business Administration and Management, General
Bako Pathology Services March 2013 - Present
Pamlab, LLC April 2004 - March 2013
Comcast Cable March 2003 - April 2004
Kohler Co. October 2002 - March 2003
Nabisco Biscuit Company June 1999 - October 2002
Transworld Entertainment June 1998 - June 1999
United States Air Force June 1996 - June 1998
Skills
S.P.I.N Selling..., Corporate Training, Sales Operations, Pharmaceutical Sales, Cold Calling, Sales Management, Account Management, Pharmaceutical Industry, OB/GYN, Cardiology, Neurology, Psychiatry, Coaching, Team Building, Team Leadership, Marketing Strategy, Pathology, Leadership, Sales, Selling, Healthcare, Management, Product Launch, Medical Devices, Hospitals, Customer Service
Education
Ferris State University 1992 — 1996
Bachelor of Science, Criminal Justice
Aerotek September 2015 - Present
T-Powell Group October 2010 - Present
CRGT Inc. May 2014 - August 2015
Instawares March 2014 - May 2014
Comcast Cable August 2009 - April 2010
Comcast June 2008 - August 2009
Comcast September 2007 - June 2008
Comcast March 2007 - September 2007
Comcast October 2006 - March 2007
Comcast April 2006 - October 2006
Skills
Call Center, Team Building, Customer Service, Training, Telecommunications, Social Media, Leadership, Key Performance..., Technical Writing, Call Centers, Management, CRM, Customer Experience, Quality Assurance, Operations Management, Team Leadership, Sales, Customer Retention, Budgets, Human Resources, Outsourcing, Time Management, Customer Satisfaction, Project Management, Vendor Management, Public Relations, Cross-functional Team..., Program Management, System Administration, Start-ups, Process Improvement, Analysis, Public Speaking, Account Management, Coaching, Strategy, Business Development, Forecasting
Education
Hawaii Pacific University 2002 — 2003
City Colleges of Chicago
Naval Leadership School
Navy Radioman "A" School
Florida State College at Jacksonville
Hawaii Pacific University
Kennesaw State University
Comcast Cable June 2013 - Present
TSTT January 2007 - October 2012
MAYCOMM Global Services September 2005 - May 2006
Skills
Project Management (MS..., Fiber Optics, Tier II Technical..., Router Management, Microsoft Office, Remote Monitoring, Communication Systems, Fault Management, Telecommunications
Education
Florida Institute of Technology 2002 — 2005
Bachelor of Science (B.Sc.), Electrical Engineering
Comcast Cable October 2005 - November 2008
US Forest Service May 2006 - August 2006
Skills
Sales Operations, Market Planning, Sales Presentations, Account Management, Sales, Sales Management, Cold Calling, Competitive Analysis, Pricing, Consumer Products, Customer Insight, Key Account Management, Brand Management, Selling, Marketing Strategy, Merchandising, Direct Sales, Key Account Development, Marketing, B2B, Customer Service, Management, Leadership
Education
Florida Agricultural and Mechanical University 2002 — 2007
Arts and Sciences, Criminal Justice Minor in Psychology
Dr. Micheal M. Krop
Royal Caribbean Cruises, Ltd. March 2015 - Present
Self-employed January 2002 - March 2015
broward county supervisor of elections June 2014 - November 2014
EMS Entertainment October 2013 - December 2013
Comcast Cable September 2009 - August 2012
Starbucks February 2006 - April 2008
Skills
Troubleshooting, Project Management, Visio, Active Directory, Microsoft Office, Windows Vista, Microsoft Excel, SharePoint, Telecommunications, Windows 7, Information Technology, Ruby on Rails, Cisco VoIP, Cable Management, Team Leadership, CompTIA A+ Certification, Linux, Github, C++ Language, HTML 5, CSS3, JavaScript, CoffeeScript, Making Coffee, Maintenance & Repair, Circuit Design, Purchasing, IT Service Management, Remedy Ticketing System, Member of IEEE, raspberry pi, Audio System Design, Visual C#, Object Oriented Design, Backtrack, Dog Training, Following Instructions, Electrical Engineering, Calculus, Physics, Digital Signal..., WAN Optimisation, Foreign Languages, Spanish-speaking, Welding, Soldering, Binary, Android SDK, Customer Service, Program Management
Education
Miami Dade College 2013 — 2016
Bachelor's degree, Electrical and Electronics Engineering, 3.2
Florida International University 2011 — 2015
Electrical and Electronics Engineering
LNR Property LLC September 2015 - Present
LNR Property LLC May 2014 - August 2015
Deloitte & Touche LLP August 2011 - May 2014
Deloitte & Touche LLP June 2010 - August 2010
Perry Ellis International May 2008 - January 2010
Comcast Cable June 2009 - December 2009
Perry Ellis International June 2007 - May 2008
Full Potential of Miami Lakes February 2006 - May 2007
Education
Florida International University 2010 — 2011
Master of Accounting, Accounting
University of Miami - School of Business 2007 — 2010
B.B.A., Accounting
Comcast Cable October 2014 - Present
Fuccillo Kia December 2013 - September 2014
The Yankee Candle Company, Inc. August 2009 - December 2013
The Yankee Candle Company, Inc. October 2009 - August 2010
Skills
Merchandising, Retail, Time Management, Store Management, Hiring, Visual Merchandising, Management, Customer Service, Sales
Education
Florida Gulf Coast University 2006 — 2011
Bachelor of Science (B.S.), Marketing and Advertising
Creative Circle November 2014 - Present
The Ramsay Michelle Group May 2012 - Present
The Urbane Group, LLC June 2011 - September 2013
Brooklyn Children's Museum July 2012 - November 2012
The Center for Hearing and Speech February 2010 - June 2012
Langrand and Company November 2009 - February 2010
Emma Bowen Foundation May 2005 - June 2009
PRodigy Public Relations Firm January 2008 - May 2009
Ford Motor Company August 2008 - December 2008
Comcast Cable June 2007 - August 2008
Skills
Recruiting, Press Releases, Event Planning, Media Relations, Social Media, Social Media Marketing, Public Relations, Facebook, Web Content, Newsletters, Marketing, Social Networking, Event Management, Microsoft Office, SEO, Community Outreach, Graphic Design, Press Kits, Leadership, Time Management, Brand Development, Copywriting, Photoshop, InDesign, Google Analytics, Wordpress
Education
Media Sales Institute 2009 — 2009
Certificate, Media Sales
Florida Agricultural and Mechanical University 2005 — 2009
BS, Public Relations
Comcast Cable June 2013 - Present
Palm Beach County School District August 2010 - June 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Networking, Troubleshooting, Customer Service, Technical Support, Windows, Information Technology
Education
Florida Career College-Miami 2015 — 2015
computer network technican, Computer Systems Networking and Telecommunications
U.s career institute 2014 — 2015
A+ certification, Information Technology
Palm Beach State College 2010 — 2011
N/a, Information Technology
Hometown Cable January 2009 - Present
LodgeNet Interactive Corporation January 2004 - January 2009
Comcast Cable January 1997 - January 2004
RJ Reynolds January 1989 - January 1997
Skills
Team Leadership, Training, Sales, Customer Satisfaction, Management, Customer Service
Education
Florida International University 1984 — 1988
South Miami Senior High School 1981 — 1984
Comcast Business March 2014 - Present
Comcast May 2011 - March 2014
Comcast Cable November 2009 - May 2011
Comcast July 2008 - September 2009
IP5280 February 2008 - July 2008
StuffBak March 2005 - September 2007
Name & Numbers Yellow Pages August 2002 - July 2004
Carothers Construction May 1999 - August 2002
Ideas Optical Group January 1988 - May 1998
Skills
Telephony, PRI, SIP Trunking, Telecommunications, VoIP, Direct Sales, Account Management, Solution Selling, B2B, Unified Communications, Cold Calling, Selling, SIP, Networking, Sales Operations, Business Development, Management, Managed Services, T1, Call Centers, Customer Retention, Salesforce.com, Wireless, Broadband, Sales Process, Training, MPLS, Co-location, Ethernet, Strategic Partnerships, Internet Services, IP, Customer Experience, Sales
Education
Ferris State University 1980 — 1982
Associate's degree, Ophthalmic Dispensing
TBC Corporation June 2015 - Present
Comcast Cable February 2012 - June 2015
Jiffy Lube International August 2005 - December 2010
Boston Market 1999 - 2003
Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Customer Service, Corporate Recruiting, Employee Relations, Hiring, Onboarding, Coaching, Team Building, Talent Management, Internet Recruiting, College Recruiting, Taleo, Human Resources, Training, Management, Customer Retention, Telecommunications, Account Management, Customer Satisfaction, Awesomeness
Education
Florida Atlantic University
Business/Managerial Economics
Comcast Cable June 2007 - Present
Bill Passera Real Estate Services April 2007 - April 2011
Lime Financial Services, Ltd. June 2006 - February 2007
Skills
F. C. C. 3rd Class..., Proficient in MS Word,..., Process Improvement, Call Centers, Customer Service, Troubleshooting, Customer Satisfaction, Buyer Representation
Education
Fitchburg State College 1979 — 1982
Bachelor of Science (BS), Communications/Media
Springfield Technical Community College 1977 — 1979
Associate of Science (AS), Telecommunications Technology/Technician
Comcast Cable June 2013 - August 2015
NationsHealth September 2011 - December 2012
NationsHealth July 2007 - July 2011
Skills
Onboarding, Applicant Tracking..., Human Resources, HIPAA, ADP Payroll, Payroll, Talent Management, Employee Training, Talent Acquisition, Healthcare, Interviews, Medicare, Healthcare Management, Medicaid, Customer Service, Internet Recruiting, Managed Care, Recruiting, New Hire Orientations, HRIS, Benefits Administration, Training
Education
Florida Atlantic University 2014 — 2014
Human Resource Management Certification, PHR Concentration
Miami Dade College 2008 — 2012
Bachelor of Applied Science (BASc), Operations Management and Supervision
Office Depot June 2013 - Present
Comcast March 2011 - July 2012
Comcast Cable January 2006 - March 2011
Comcast Cable June 2004 - January 2006
Comcast Cable May 2001 - June 2004
Comcast February 1999 - May 2001
Skills
Performance Management, Marketing, Finance, Project Planning, Leadership, Management, Customer Retention, Project Management, Marketing Strategy, Business Development, Product Marketing, Strategic Planning, Territory Management, P&L Responsibilities, Customer Lifecycle..., Forecasting, Budget Process, Consumer Insight, Telecommunications, Call Centers, Sales Force Development, Financial Analysis, Budgets, P&L Management, Sales Operations, CRM, Analysis, Process Improvement, Business Intelligence, Strategy
Education
Nova Southeastern University 2004 — 2005
MBA, Finance
Florida Atlantic University 1999 — 2003
Bachelor of Arts, Finance
Florida Atlantic University 1999 — 2003
Bachelor of Arts, Management Information Systems
PHH Mortgage February 2012 - Present
PHH Mortgage January 2011 - February 2012
PHH Mortgage October 2010 - January 2011
Muscular Dystrophy Association September 2010 - October 2010
Comcast Cable December 2009 - February 2010
US Preventive Medicine October 2009 - November 2009
The Oaks at Mill Creek August 2008 - September 2008
Skills
Mortgage Lending, Residential Mortgages, Call Centers, Mortgage Underwriting, Loan Origination, Team Leadership, Relationship Management, Employee Training, Business Process..., Fundraising, Staff Development, Written & Oral..., Customer Service..., Customer Service..., Jumbo Mortgage, Billing Services, Preventive Medicine, Lean Six Sigma, Public Speaking, Customer Satisfaction, Customer Service, Change Management, Process Improvement, Banking, Refinance, Mortgage Banking, Credit Analysis, Loans, Credit, Leadership
Education
Florida Metropolitan University 2007 — 2009
Bachelors, Criminal Justice and Corrections
Comcast Cable March 2014 - Present
Boxer Property November 2013 - February 2014
NCCI Holdings Inc February 2013 - October 2013
NCCI Holdings, Inc April 2007 - February 2013
University of Miami December 2000 - July 2005
Skills
Insurance, Property & Casualty..., Data Analysis, Research, SPSS, Excel, Quantitative Analysis, Customer Service, Data Quality, Analytics
Education
Florida Atlantic University 2005 — 2007
Master of Arts (M.A.), Education
University of Miami 1999 — 2003
Bachelor of Arts (B.A.), Psychology
Keller Williams Classic Realty - Orlando, FL January 2012 - Present
Properties by Kimberly 2010 - Present
Comcast Cable 2000 - 2003
Randstad 1997 - 2003
AT&T 1996 - 1997
Skills
Real Estate, Accounting
Education
Florida Southern College
Bachelor of Science, Accounting
San Fernando Valley Alarm August 2007 - January 2015
Burbank, CA April 2006 - May 2007
Lewone Enterprises July 2005 - June 2006
Comcast Cable February 1984 - March 2005
Skills
Accounts Receivable, Bookkeeping, Customer Service, Call Center..., Call Center Support, Bank Liason, Lock Box Banking, Collection, Lockbox, Call Center, Banking, Microsoft Excel, Invoicing, Management, Analysis, Call Centers, Human Resources, Account Reconciliation
Education
Fisher College 1981 — 1983
Associate of Science (A.S.), Tourism and Travel Services Management
Comcast Cable 2011 - 2012
DR. PEPPER SNAPPLE GROUP July 2010 - October 2011
The Coca-Cola Company July 2002 - June 2010
PUBLIX SUPERMARKETS January 1996 - January 2002
Skills
Lead Generation, Customer Acquisition, Sales Process, Qualifying Prospects, Market Planning, Sales Management, Customer Service, Building Relationships, Relationship Marketing, Problem Solving, Creative Solutions, New Product Release, Business Intelligence, Market Penetration, Visual Merchandising, Creative Strategy
Education
Florida Atlantic University 2006 — 2011
Bachelor of Arts (B.A.), Marketing
Indian River State College
Associate, Arts; Business Administration
Comcast Cable December 2012 - Present
Office Team 2012 - 2012
H&R Block 2011 - 2012
Physicians Planning 2006 - 2008
Gables Residential 2003 - 2006
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Onboarding, Marketing, Instructional Design, Market Planning, Market Research, Marketing Strategy, Sales, Customer Service, Social Media Marketing, Real Estate, Property Management, Yardi, Budgets, Market Analysis, Advertising, Online Advertising, Retail, Marketing Communications, Digital Marketing, Online Marketing, Marketing Management, Product Marketing, Email Marketing, Commercial Real Estate, Real Estate Transactions, Analysis, Business Analysis, Financial Analysis, Analytics, Google Analytics, Strategy, Management
Education
Nova Southeastern University 2008 — 2010
Master of Business Administration (M.B.A.)
Florida Atlantic University 2000 — 2005
Bachelor of Business Administration (BBA), Marketing
TeleTech March 2013 - Present
Aurora Bank August 2011 - March 2013
Open Range Communications, Inc September 2009 - August 2011
Local Insight Media, Inc August 2008 - September 2009
Comcast Cable Corporation November 2005 - October 2008
Comcast Cable November 2005 - May 2007
Rachlin Cohen & Holtz January 2004 - February 2005
Totura & Co October 2001 - February 2003
ANC Rental Corporation July 1999 - October 2001
Skills
Account Reconciliation, General Ledger, Accounting, Oracle, Auditing, Financial Reporting, Variance Analysis, Payroll, Analysis, Internal Controls, Sarbanes-Oxley Act, Journal Entries, Cash Flow, Accounts Payable, Financial Statements, Financial Analysis, Process Improvement, Tax, Fixed Assets, Financial Accounting
Education
Florida Atlantic University 2001 — 2003
B.S, Accounting
Florida State University 1993 — 1997
B.S, Marketing
State of Delaware
CPA
City of Oak Park March 2000 - Present
City of Oak Park March 2000 - Present
Big Phish Productions April 1995 - August 2009
Comcast Cable 1995 - 2000
Ferris State University 1991 - 1995
Skills
Photoshop, Microsoft Office, Production, Customer Relations, HTML, Editing, Excel, PowerPoint, Problem Solving, Windows, Troubleshooting, Outlook, Video Production, Word, Team Building, Adobe Acrobat, Video Editing, Coaching, Network Administration, System Administration, IT Operations, IT Service Management, Film Production, Film Editing, Short Films, TV production, Gaffer, Grip, Audio Engineering, Expression Web, Video, Adobe Creative Suite, Microsoft Excel
Education
Ferris State University 1991 — 1995
BS, Television and Film Production
Ferris State University 1991 — 1995
Bachelor of Applied Science (B.A.Sc.), Television & Film Production
Independent Consultant May 2014 - Present
Comcast Cable April 2001 - November 2012
Kalamar Seafood Inc January 1997 - March 2001
Skills
Call Center, Customer Retention, Troubleshooting, Telecommunications, Cross-functional Team..., Provisioning, Process Improvement, Broadband, Forecasting, VoIP, Coaching, Cabling, Strategic Planning, Wireless, Routers, Workforce Management, Sales Management, Account Management, New Business Development, Microsoft Office, Call Centers, Customer Satisfaction, Telephony, Avaya, Customer Experience, Vendor Management
Education
Florida International University - College of Business 2004 — 2006
Comcast Cable January 2012 - Present
Big Lots Stores April 2005 - December 2010
Skills
Sales, Customer Service, Outlook, Teamwork, Time Management, Customer Retention, Microsoft Office, Account Management, Leadership, Public Speaking, Microsoft Excel
Education
Florida SouthWestern State College 2008 — 2012
Associate of Arts (AA), Early Childhood Education and Teaching
Jalaram Hotels January 2015 - Present
The Local February 2014 - Present
Ancient City Taxi, Ecoride, Green Taxi January 2013 - February 2014
GhoSt Augustine August 2012 - December 2012
Summerhouse Beach and Racquet Club June 2012 - August 2012
GhoSt Augustine May 2011 - March 2012
Comcast Cable June 2008 - August 2009
First Coast First Services October 2006 - April 2009
Ripley's Sightseeing Trains January 2008 - June 2008
Five Star Pizza December 2007 - June 2008
Skills
Business Management, Public Speaking, Customer Relations, Account Management, Project Planning, Project Coordination, Project Implementation, New Business Development, Entrepreneurship..., Customer Service, Customer Retention, Phone Skills, Computer Repair, Automotive Repair, Computer Maintenance, Cable Modems, Non-profit..., Non-profit Board..., Fundraising, Cash Handling, 10 Key, Microsoft Office, Microsoft Office 2007, Public Relations, Technical Assistance, Project Facilitation, Meeting Management, Leadership, Management, Sales, Training, Event Planning, Data Entry, Mentoring, Retail, Nonprofits, Team Building, Social Networking, Social Media Marketing, Budgets, Marketing, Marketing Strategy, Social Media, Hospitality, Advertising, Food, Community Outreach, Event Management, Marketing Communications, Editing
Education
Florida Community College at Jacksonville 2008 — 2008
Insurance Customer Service Representative Certificate, Florida 440 Insurance License
Florida Community College at Jacksonville 2004 — 2004
H.S. Diploma
Tallahassee Community College August 2011 - January 2014
Tallahassee Community College July 2011 - January 2014
Eastern Virginia Medical School September 2010 - April 2011
Comcast Cable June 2010 - August 2010
Florida Department of Agriculture and Consumer Services May 2009 - August 2009
Capital Eye Consultants, PA September 2008 - May 2009
Gadsden County School Board August 2007 - June 2008
Health Management Systems April 2007 - August 2007
Skills
Self-driven, Teaching, Microsoft Office, Administration, Analysis, Clinical Research, Data Entry, Databases, Higher Education, Laboratory, Microbiology, Sales, Science, Data Analysis
Education
Ross University School of Medicine 2014 — 2018
Doctor of Medicine (M.D.)
Hampton University 2009 — 2011
Master of Science, Medical Science
Florida Agricultural and Mechanical University 2004 — 2006
Bachelor of Science, Biology
Tallahassee Community College 2000 — 2004
Associate of Arts, General Studies
Merrill Lynch November 2014 - Present
NASA - National Aeronautics and Space Administration May 2014 - Present
Enterprise Rent-A-Car May 2013 - Present
Comcast Cable April 2009 - August 2009
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Accounting
Education
Florida Agricultural and Mechanical University 2005 — 2014
Bachelor's degree, Accounting
3Z Telecom, Inc. January 2014 - Present
Comcast Cable August 2009 - December 2013
Skills
Telecommunications, Wireless, Direct Sales, Sales, Customer Service, Wireless Networking, Management, Sales Operations, New Business Development, Sales Process, Salesforce.com, Sales Management, PowerPoint, Mobile Devices, Microsoft Excel, Microsoft Office, Sales Presentations, Mobile Communications, Business Development, Cellular Communications, Wireless Broadband, In-Building DAS, Client Presentation, LTE, WiMAX, 3G, 4G, DAS, EVDO, GSM, Distributed Antenna..., CARRIER COORDINATION
Education
Florida International University
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Miami Dade College
Associate of Arts (A.A.), Health and Physical Education/Fitness
Comcast Cable February 2012 - Present
Fulton-Holland Educational Service Center August 2007 - February 2011
Skills
Elementary Education, Therapeutic Massage, Customer Service, Management
Education
Palm Beach State College 2008 — 2009
Educational Certification, Education
Florida Atlantic University 2004 — 2007
Bachelor of Arts (B.A.), Sciences
Convey Health Solutions August 2014 - February 2015
Udemy 2015 - 2015
Teleperformance, USA 2010 - 2012
Comcast Cable 2006 - 2010
Skills
Microsoft Office, Technical Support, Customer Service, Microsoft Exchange, Social Media Marketing, Wireless Networking, Telecommunication..., AutoCAD, Internet Troubleshooting, Apple Safari, Dewey Decimal System, Import/Export Operations, Skype, Symantec Antivirus, Facebook Marketing, Windows Vista, Windows 7, LAN-WAN, Windows, Computer Hardware, Routers, VPN, Microsoft Solutions in..., APPLE iPhone,iPad,iPod, Microsoft Skydrive, Classical Art and Music, LinkedIn, Twitter, XP, Software Installation, Help Desk Support, Windows XP Pro, Troubleshooting, Hardware, DHCP, Printers, Laptops, DNS, TCP/IP, WAN, Computer Repair, Blackberry, Switches, Life Insurance, Windows XP, Public Speaking, Sales, Leadership, Team Building, Training
Education
Miami Dade College 1991 — 1992
Associate of Science (A.S.), Building Construction Technology
Florida Atlantic University
A+ Certification Training
Gold Coast School of Insurance 2013 — 2013
Life Insurance, Health and Annuities
University Santa Maria La Antigua
Bachelor of Applied Science (B.A.Sc.), Civil Engineering
Comcast Business October 2014 - Present
Comcast Cable May 2009 - October 2014
Comcast Cable October 2005 - May 2009
Comcast Cable September 2001 - October 2005
Skills
Fiber Optic Networks, Wireless Networking, Project Management, Computers, Metro Ethernet, Voice & Data Convergence, Change Management, Team Building, Cross-functional Team..., Telecommunications, Team Management, Ethernet, Computer Network..., Telephony, Wireless, Network Design, SDH, IP, DOCSIS, Cabling, MPLS, LAN-WAN, Network Engineering, SIP, HFC, WAN, PRI, VOD, Fiber Optics, DWDM, Broadband, Optical Fiber, Troubleshooting, Networking, Testing, IPTV, FTTx, VoIP, Managed Services, Solution Selling, Software Installation, Routers, Unified Communications, T1
Education
Florida International University 1993 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
New Horizon College Of Engineering
Computer Systems Networking and Telecommunications
Apple Inc. February 2012 - Present
Apple January 2011 - February 2012
Apple January 2010 - January 2011
OnSite PC Repair SXM 2008 - 2009
National General Insurance Corp. 2007 - 2009
Comcast Cable 2004 - 2007
Skills
Troubleshooting, OS X, iOS, Process Improvement, Technical Support, XML, iLife, iPhone, Customer Service, Project Management, HTML, Microsoft Office, iWork, Project Planning, Data Analysis, Solution Selling, Team Leadership, Management, Call Centers, Microsoft Excel, Computer Hardware, Wireless Networking, Customer Experience, Call Center, Windows, iPad, Telecommunications, Hardware, Technical Liaison, Business Objects, InQuira, Teradata, Espresso, Sonar, Radar, Omniture, FileMaker, xQuery, Testing, Mac, Mac OS X Server, Mac OS, User Experience, Software Documentation
Education
Teradata 2013 — 2013
TeraData SQL for Business Users Certificate, 100%
American Red Cross
Administering Emergency Oxygen, 100%
American Red Cross
First AID/CPR/AED--Adult, 100%
American Red Cross
Bloodbourne Pathogens
SAP Business Objects
CCRA Report Analyst Certification, 100%
Florida Atlantic University 2002 — 2004
Computer Science and Physics
Pope John Paul II High School 1998 — 2002
High School, 3.97
Comcast Cable June 1996 - February 2011
Education
Florida Atlantic University
BA, Communications
Connective Foundation May 2014 - Present
iMasterData May 2013 - Present
Nordstrom May 2010 - May 2012
Comcast Cable 2008 - 2010
Coldwell Bankers Inc. 2007 - 2008
Education
Miami Dade College 2011 — 2013
Bachelors in Supervision and Management, Business Administration and Management, General, 3.25 GPA
Florida International University 2006 — 2007
Associates in Arts, General Studies, 3.25 GPA
Miami Coral Park Senior Highschool 2002 — 2005
Magnet Program Certification, Engineering, 3.56 GPA
Comcast Cable January 2015 - Present
John Hancock Financial Services October 2014 - Present
Business Financial Services August 2013 - July 2014
iS3, Inc. February 2013 - July 2013
Northwestern Mutual November 2012 - February 2013
ING U.S. October 2011 - October 2012
Armani Exchange October 2011 - August 2012
Omni Business Group January 2007 - November 2011
Puma November 2006 - January 2009
Skills
Project Planning, Microsoft Excel, Microsoft Office, PowerPoint, Financial Analysis, Microsoft Word, Teamwork, Customer Service, Financial Modeling, English, Economics, Corporate Finance, Market Research, Program Management, Business Planning, Marketing, Forecasting, Accounting, Payroll, Leadership, Management, Spanish, Risk Management, CRM, Financial Reporting, Data Analysis, Analysis, Budgets, Access, Time Management, Sales, Negotiation, Team Leadership, Training, Finance, Investments
Education
Florida Atlantic University 2012 — 2014
Bachelor of Business Administration (B.B.A.)
Palm Beach State College 2010 — 2012
Associate of Arts (A.A.)
Comcast Cable September 2014 - Present
US Cellular November 2007 - May 2011
Skills
Sales, Customer Retention, Call Centers, Help Desk Support, Technical Support, Telephony, Telephone Skills, Leadership, Retail, Customer Experience, Events Coordination, Fundraising, Salesforce.com, Wireless, Customer Satisfaction, Customer Service, Account Management, Team Building, Management, Telecommunications
Education
Fisher College 2010 — 2013
Bachelor of Business Administration (BBA), Business
Comcast Cable October 2012 - Present
Comcast October 2012 - Present
TJX Corporation 1996 - 2000
Education
Ferris State University 1987 — 1989
MTC Gadsden Correctional Facility December 2010 - Present
MTC- Gadsden Correctional Institute December 2010 - Present
DEartist Design / Drafting Studio 2001 - Present
Comcast Cable June 1996 - November 2009
Arch-Tech January 1994 - December 1998
Deco Truss Company June 1995 - August 1995
First National Bank of South Miami May 1993 - June 1995
Metro October 1993 - March 1994
Skills
Architectural Studies,..., Society, designing..., July 2nd 2013,..., Faithful New York Jets..., Have a very big and..., music,;like it all, I...
Education
Florida Agricultural and Mechanical University 1995 — 1997
B.A, Architecture
Florida Agricultural and Mechanical University 1995 — 1997
Architecture
Miami-Dade Community College 1993 — 1995
Bachelor of Science; Associates in Arts Degree, Architectural Studies
Robert Morgan Technical Institute 1991 — 1993
Queensborough Community College
Comcast Cable September 2014 - Present
Fagor Industrial January 2014 - September 2014
Visa February 2013 - January 2014
Comcast September 2010 - November 2012
Skills
Telecommunications, Call Centers, VoIP, Process Improvement, Forecasting, Wireless, Financial Reporting, Accounting, Broadband, Customer Service, Vendor Management
Education
Florida National College-Main Campus 2007 — 2009
Associate of Science (A.S.), Accounting
Comcast Cable July 2015 - Present
Comcast Cable February 2013 - July 2015
Mohegan Sun August 2011 - February 2013
Regional Water Authority August 2010 - August 2011
Skills
Financial Analysis, Budget Analysis, Budget Tracking, Budget Allocation, SAP Netweaver, SAP, Cognos, Cognos ReportNet, SQL, Excel, Financial Planning, Financial Modeling, PowerPoint, Systems Analysis, Sarbanes-Oxley Act, Essbase, Toad, SharePoint, Microsoft Office, Microsoft Excel, Monarch Pro, Financial Forecasting, Budget Process, Revenue Analysis, CSG, Teradata, Financial Reporting, Budgets, Auditing, Strategic Financial..., Account Reconciliation
Education
University of Ballarat 2006 — 2009
Master's degree, Accounting and Finance
Sardar Patel University 2002 — 2005
Bachelor, Business Administration
Project Management Institute March 2013 - November 2014
MedRisk, Inc. June 2010 - December 2012
Comcast Cable March 2010 - May 2010
Vanguard September 2005 - December 2009
Liberty Mutual August 2004 - August 2005
Skills
SDLC, Agile Methodologies, HP QTP, Testing, Test Planning, HP Quality Center, Quality Assurance
Education
Ferris State University 2002 — 2003
MS, Information Systems Management
Osmania University
PG Diploma, Computer Applications
Osmania University
BS, Commerce and Accounting
Waterman Broadcasting January 2013 - Present
Comcast Cable January 2008 - October 2012
Waterman Broadcasting September 2000 - January 2008
WXOW- Television June 1998 - November 1999
Skills
Computers, Writing, Photography, Advertising, Public Speaking, Customer Service, Microsoft Office, Budgets, Microsoft Excel, Social Media Marketing, Video Production, Digital Video, Non-linear Editing, Microsoft Word, Features, Videography, Web Site Production, Video Editing, ENPS, Voice Over, Digital Media, Radio Broadcasting, Radio Producing, Radio Host, Video, Broadcast Television, Radio, Television, Facebook, Online Advertising, Marketing, Email Marketing, Online Marketing, Social Networking, Producing, Blogging
Education
Florida SouthWestern State College 2009 — 2014
Associate's Degree, Business Administration and Management, General, 3.42
Fox Valley Technical College 1996 — 1996
Certificate, Computers, 4.0
University of Wisconsin-River Falls 1987 — 1992
BS, Communication/Political Science, 2.56
Progressive Insurance February 2012 - February 2014
Equity Residential February 2011 - February 2012
Comcast Cable May 2010 - February 2011
Trustway Insurance September 2003 - April 2009
The Ritz-Carlton Hotel Company LLC January 2001 - January 2003
General Oil and Alarms January 2000 - January 2001
Jamaica Lamp Company January 1998 - January 2000
Skills
Management, Training, Customer Service, Employee Training, Sales, Insurance, Employee Benefits, Microsoft Excel, New Business Development, Process Scheduler, Policy, Property & Casualty..., Small Business, General Insurance, Workers Compensation, Commercial Insurance, Sales Process, Term Life Insurance, Liability, Claim Investigation, Claims Handling, Property Claims, Claims Resolution, Claim, Casualty
Education
Florida Atlantic University 2008 — 2010
BA, Political Science
Palm Beach Community College 2005 — 2007
AA, Associate of Arts
New Jersey Division of Fire Safety September 2007 - Present
Lowes Home Improvement September 2003 - September 2007
Comcast Cable September 1985 - September 2003
Skills
Feature Writing, Speech Writing, Copy Editing, Web Editing, Press Releases, Press Conferences, Public Speaking, Public Relations, On line Communications, E-mail, Computer Graphics, Web Applications, Preparedness, Public Safety, Fire Safety, Life Safety, Public Information, Public Education, Feature Articles, PIOS, Strategic Communications, Editing, Emergency Management, Leadership, Policy, Firefighting, Social Media, Rescue, Government, EMS, Emergency Services, Hazardous Materials, NIMS, Fire Protection, Fire Management, Incident Command, Disaster Response, Vehicle Extrication, Fire Service, First Responder, Fire Inspections, Structural Firefighting, Crisis Management, Firefighters, Investigation, Enforcement, Newsletters, Supervisory Skills, EMT, Emergency Planning
Education
Monmouth University 2008 — 2009
Master's degree, Communications-Public Affairs
Florida Atlantic University 1972 — 1976
Bachelor of Arts, Humanities/Communications
Assets & Liabilities, Inc. June 2014 - Present
Scholarship for South Florida, Inc./Miss Broward County 2006 - Present
Assets & Liabilities, Inc., The Bookkeeping Center 2005 - 2015
Assets & Liabilities, Inc., The Bookkeeping Center 2005 - 2015
Leadership Broward Foundation June 2012 - June 2014
Scholarship for South Florida, Inc./Miss Broward County 2006 - 2014
American Express May 2007 - July 2011
Comcast Cable May 2000 - July 2003
TeleTech July 1997 - May 2000
Casiano Communications June 1995 - July 1997
Skills
Strategy, Call Centers, Process Improvement, Cross-functional Team..., Start-ups, Change Management, Training, Strategic Planning, Management, Customer Retention, Call Center, Leadership, Contract Negotiation, Customer Satisfaction, CRM, Team Building, Budgets, Customer Service, Team Leadership, Public Speaking, Event Planning
Education
Florida Atlantic University
Vollara September 2011 - Present
Comcast August 2007 - May 2009
Comcast Cable August 2007 - May 2009
Aerotek May 2006 - August 2007
Skills
Team Building, Personnel Management, Employee Training, Call Center, Telecommunications, Customer Service, Account Management, Customer Satisfaction, Networking, Customer Retention, Troubleshooting, Technical Support
Education
Florida State College at Jacksonville 2008 — 2010
AS, Information Technology
Florida State College of Jacksonville 2009 — 2009
Information Technology
Sandford Brown July 2012 - Present
Comcast Cable 2010 - 2011
First Choice Mortgage September 2008 - March 2010
Skills
Microsoft Office, Computer Proficiency, Mortgage Banking, Benefits Administration, Office Administration, Administrative Office..., Human Resources, Government, Customer Service, Clerical Skills, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Anatomy, Urinalysis, Medical Office, 10 Key, Fax, Data Entry
Education
Sandford Brown Institute 2012 — 2013
Florida Metropolitan University 1996 — 1999
Bachelor of Science (B.S.), Computer Science
HealthPlan Services July 2011 - Present
Concentrix - Cisco TAC Partner October 2010 - July 2011
CTI Resource Management Services, Inc. March 2008 - October 2010
CTI Resource Management Services, Inc. May 2005 - March 2008
Comcast Cable 2000 - 2005
Skills
VMware, CCNP, Active Directory, Cisco Technologies, LAN-WAN, Cisco IOS, Sonicwall, VoIP, CCNA, Windows Server, Network Administration, Switches, Network Design, Network Engineering, VPN, Cisco Call Manager, Routing, TCP/IP, Cisco VoIP, Cisco Routers, Virtualization, Unified Communications, Cisco Certified, Information Technology, Network Architecture, Networking, Technical Support, Troubleshooting
Education
Florida State College at Jacksonville 2005 — 2007
AS, NETWORKING SERVICES TECHNOLOGY
Grainger February 2015 - Present
Grainger August 2013 - Present
Equity Residential April 2011 - April 2013
Comcast Cable January 2011 - April 2011
Grainger February 2008 - January 2011
Skills
Customer Service, Sales, Customer Satisfaction, Marketing, Outlook, Social Media, SAP, Property Management, Training, Sales Process, Selling, Negotiation, Management, Customer Retention, Event Planning, Cold Calling, Budgets, Leadership, Human Resources, Sales Operations, Contract Negotiation, Account Management, Sales Management, Pricing, Salesforce.com, Direct Sales
Education
Dade Christian School 1998 — 2002
High School Diploma, High School/Secondary Diplomas and Certificates
Florida International University
Associates, Business Administration
Deutsche Bank June 2015 - Present
ING September 2012 - Present
Voya Financial September 2012 - Present
Comcast Cable April 2006 - September 2012
Skills
Sales, Customer Service..., Microsoft Office, Customer Retention, Qualified Retirement..., Retirement Plan..., Retirement, Internet Troubleshooting, Marketing Management, Series 6
Education
University of North Florida - College of Business Administration 2010 — 2012
Bachelor of Science (BS), Business Administration and Management, General
University of North Florida
Bachelor's degree, Business Administration and Management, General
Florida Agricultural and Mechanical University 2002 — 2006
Business Administration and Management, General
Florida State College at Jacksonville
Associate of Arts (A.A.), Marketing/Marketing Management, General
Synergy Development Consulting, Inc November 2013 - Present
Comcast Cable July 2009 - November 2013
Synkro Entertainment January 2009 - May 2009
NBC6 August 2008 - December 2008
Skills
Final Cut Pro, Video Production, Video, Television, Video Editing, Final Cut Studio, Post Production, Film Production, Avid, Final Draft, Storytelling, Editing, Creative Writing, Producing, Lightroom, Photoshop, Digital Photography, Portrait Photography, Event Photography, Avid Media Composer, Film, Microsoft Office, Social Media, Writing, Management, Event Planning
Education
University of Miami 2010 — 2010
Master of Fine Arts (MFA), Screenwriting
Miami International University of Art and Design 2006 — 2008
BFA, Film
Florida International University 2002 — 2006
Bachelor's Degree, Marketing and Advertising
University of Maryland University College January 2011 - Present
Comcast Cable January 2010 - January 2011
Skills
Student Affairs, Public Speaking, Research, Event Planning, Teaching, Editing, Leadership, Higher Education, Staff Development, Program Management, Process Improvement, PeopleSoft
Education
University of Maryland University College
Master of Science (MS), Project Management
Florida Memorial College
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Jarden Consumer Solutions April 2013 - Present
Comcast Cable April 2011 - April 2013
Comcast Cable July 2010 - April 2013
Medical Staffing Network May 2008 - July 2010
Norton Museum of Art 2007 - 2008
Skills
Auditing, Bank Reconciliation, Journal Entries, Financial Analysis, Accounting, Forecasting, Process Improvement, Internal Audit, Budgets, Finance, Telecommunications, Microsoft Excel, Leadership, Managerial Finance, Accounts Payable
Education
Nova Southeastern University 2007 — 2009
MBA, Business
Florida Atlantic University 2005 — 2006
BA, Accounting
Palm Beach Community College 2002 — 2004
AA, Accounting
StubHub September 2013 - Present
Nova Southeastern University November 2014 - February 2015
Landmark January 2014 - March 2014
Embassy English February 2012 - September 2013
Embassy English June 2012 - August 2012
Centro Colombo Americano February 2010 - December 2011
Ferretería Caldas January 2009 - February 2010
Bright House Networks June 2008 - December 2009
Store on Sale USA Inc. July 2007 - December 2009
Comcast Cable August 2006 - July 2007
Skills
Public Speaking, Information Technology, Time Management, Leadership Development, Microsoft Office, Social Media Marketing, Presentation Development, Program Management, Social Networking, Mobile Technology, Video Editing, Personal Development, Marketing, Student Engagement, Student Development, Sales, SQL, C++, Teaching English as a..., Life Coaching, Mentoring, Event Management, E-Learning, Customer Service, Team Building, Networking, Educational Technology, Great communications..., Organization &..., Database Management, Computer Networking, Java, Eclipse, Unix, Visual Studio, Management, Training, Social Media, Leadership
Education
Nova Southeastern University 2012 — 2016
Software Engineering, Computer Engineering
Landmark Education 2013 — 2014
Landmark Graduate, Personal and Professional Growth
St. Petersburg College 2007 — 2008
Information Technology Management, Computer Science
Florida International University 2006 — 2007
Information Technology Management, Computer Science
Miami Lakes Educational Center 2002 — 2006
High School Diploma, Network Administration
Republic Services May 2014 - Present
Comerica Bank December 2012 - May 2014
Comcast Cable August 2009 - December 2012
National City Corporation October 2006 - January 2009
Skills
Strategic Partnerships, Talent Acquisition, Applicant Tracking..., Onboarding, Employee Relations, Talent Management, College Recruiting, Employee Engagement, Performance Management, Recruiting, Succession Planning, Deferred Compensation, HRIS, Workforce Planning, Human Resources, Sourcing, Organizational..., Vendor Management, Internet Recruiting, Customer Retention, Technical Recruiting, HR Policies, Employer Branding, PeopleSoft, Personnel Management, Interviews, Benefits Administration, HR Consulting, New Hire Orientations, Executive Search, Screening, Benefits Negotiation, Leadership Development, Coaching, Labor Relations, Temporary Placement, Performance Appraisal, Employee Training, Screening Resumes, Job Descriptions, Organizational..., FMLA, Team Building, Employment Law, Recruitment Advertising, Career Development, Resume Writing, Conflict Resolution, Contract Recruitment, Staffing Services
Education
Ferris State University 1998 — 2003
Business Administration
Northwestern 1994 — 1998
General Studies
Elementary School
Cogeco Data Services October 2009 - Present
Humber College February 2013 - Present
Prestige Telecom 2007 - 2009
Comcast Cable 2000 - 2006
Skills
Telecommunications, PMP, Wireless, Vendor Management, Project Management, Project Planning, Team Leadership, Program Management, Integration, Business Analysis, VoIP, Fiber Optics, PMO, MPLS, Unified Communications, Product Management, Network Design, System Deployment, Data Center, Service Delivery, Project Delivery, Managed Services
Education
Nova Southeastern University 2003 — 2005
MBA, Business Administration and Management, General
Florida International University - College of Business 1995 — 1998
BA, Management Information Systems
Greek Orthodox Archdiocese of America 2013 - Present
Chocksett Inn November 2012 - February 2015
Greek Orthodox Archdiocese of America 2013 - 2015
Comcast Cable February 2008 - February 2012
Skills
Team Leadership, Sales Presentations, Educational Leadership, Event Planning, Youth Ministry, Youth Mentoring, Youth Leadership, Team Building
Education
Fitchburg State University 2003 — 2007
Bachelor’s Degree, Legal Studies, General, 3.5
FHS
ADP August 2014 - Present
Condo.com May 2014 - August 2014
Comcast Cable September 2011 - May 2014
Louis Vuitton August 2010 - March 2011
Adidas Y-3 December 2009 - May 2010
Saks Fifth Avenue July 2007 - November 2009
Skills
Sales, Sales Management, Bilingual, iOS, Microsoft Office, PowerPoint, Sports, Sports Management, Sports Writing, Business Development, Management, Customer Service, Employee Training, Leadership, Team Building, Account Management, Cold Calling, Customer Retention, Marketing, Social Media, Time Management
Education
Florida International University
Bachelor, Sports Management/ Marketting
Florida State University
Comcast Cable February 2013 - Present
Comcast Cable July 2007 - February 2013
Epoque Hotels November 2005 - July 2007
Best Buy June 2005 - November 2005
Skills
Troubleshooting, Technical Support, Hardware, Software Installation, Networking, Telecommunications, Call Centers, Windows 7, LAN-WAN, Windows XP, SQL, Help Desk Support, Access, Windows, System Administration, Operating Systems, Routers, Sales, VoIP, Wireless, Account Management, Customer Service, Customer Satisfaction, Team Building, Leadership, Team Leadership
Education
Florida International University - College of Business 2002 — 2006
BBA, Management Information Systems
Millennia Atlantic University February 2013 - Present
Comcast Cable September 2011 - January 2013
PRC, LLC March 2006 - October 2010
DIRECTV September 2003 - March 2006
Skills
Microsft, Office Management, Product Marketing, Microsoft Excel, Customer Service, Microsoft Office, Customer Satisfaction, Data Entry, PowerPoint, Outlook, Time Management, Marketing, Sales, Microsoft Word, Teamwork, Social Media, Social Networking, Access, Leadership, Strategy, Account Management
Education
Florida International University - College of Business Administration 2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing, 3.2
Miami Dade College 2005 — 2008
associate in arts, Business
Madison Apartment Group March 2015 - Present
Comcast Cable March 2013 - March 2015
Armiger Management March 2012 - March 2013
BH Management Services, LLC October 2009 - March 2012
The Henry M. Jackson Foundation for the Advancement of Military Medicine, Inc. December 2010 - October 2011
Petrucci Insurance Inc. April 2005 - October 2009
Skills
Customer Service, Leadership, Management, Microsoft Excel, Microsoft Office, Negotiation, Research, Sales, Team Building, Mortgage Lending, Account Management
Education
University of Maryland University College 2011 — 2015
Business Administration and Management, General
Florida Atlantic University 1995 — 1996
Computers
Sykes February 2014 - Present
FlashBanc, LLC 2015 - 2015
CARCO Group, Inc. June 2013 - February 2014
Methodist University September 2012 - March 2013
Comcast Cable August 2011 - July 2012
CenturyLink January 2011 - July 2011
Skills
Customer-focused Service, Troubleshooting, Call Centers, Data Entry, Customer Service, Technical Support, Invoicing, Software Installation, Oral & Written..., Team-oriented, Organization &..., Close Attention to..., Highly detail oriented, Customer Service..., Multi-line Phone, Highly motivated..., Analysis, Telephone Skills, Communication
Education
Fayetteville Technical Community College 2008 — 2010
Criminal Justice
E.E. Smith High School 1997 — 2000
Comcast Cable July 2015 - Present
We Will Figure It Out LLC February 2014 - Present
Athena Marketing January 2015 - June 2015
RedCap May 2014 - November 2014
RedCap October 2012 - August 2014
FIU PRSSA November 2013 - April 2014
Aviation Legal Group, P.A. June 2006 - October 2012
Transcription Experts Incorporated April 2010 - January 2012
Providence Place Catholic Charities February 2006 - June 2007
Skills
Administrative Support, Public Speaking, Social Media, Editing, Public Relations, Team Leadership, Multitasker, Bilingual-Spanish, Teamwork, Typing, Event Planning, Administrative..., Advertising, Customer Service, Fundraising, Newsletters, PowerPoint, Facebook, Social Networking, Blogging, Photoshop, Microsoft Office, Press Releases, Marketing, Social Media Marketing, Marketing Communications, Writing, Spanish, Management
Education
Florida International University 2012 — 2014
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Adelphi University 2009 — 2010
Certificate, Translation and Interpretation
Broward Community College 2006 — 2009
Journalism, Mass-media Communications, Public relations, Journalism
LUXE Properties LLC June 2011 - Present
CBS Corporation June 2004 - January 2007
Comcast Cable June 2000 - May 2004
Skills
Sales, Real Estate, Marketing, Investment Properties, Sellers, Residential Homes, First Time Home Buyers, Short Sales, Negotiation, Single Family Homes, Buyers
Education
Florida International University
Bachelor's Degree, Psychology
Entic November 2014 - May 2015
Entic August 2014 - May 2015
Piece-Makers, Inc. August 2014 - November 2014
Florida International University August 2012 - July 2014
Florida International University July 2010 - July 2012
Bealls Department Store July 2006 - June 2010
Comcast Cable June 2005 - June 2006
Skills
SolidWorks, C++, AutoCAD, Matlab, Java, Microsoft Office, Milling, Drill Press, Lathe, Band Saw, Computer Hardware, Mechanical Engineering, Testing, Engineering, LabVIEW, CAD, Manufacturing, Finite Element Analysis, Microsoft Word, PowerPoint
Education
Florida International University
Bachelor's Degree, Mechanical Engineering
Florida International University
Mechanical Engineering, Mechanical Engineering
Comcast Cable April 2013 - Present
Corinthian Colleges May 2011 - April 2013
T-Mobile December 2003 - December 2010
Hewlett-Packard October 2002 - July 2003
CED March 2001 - April 2002
Source Alliance April 2000 - March 2001
W.W. Grainger August 1994 - April 2000
Skills
Customer Service, Coaching, Management, Training, Accountability, E-commerce, Account Management, Leadership, Team Building, Call Center, Customer Satisfaction, Team Leadership, Workforce Management, eWFM, RTA, Siebel, SAP, Human Resources, Sales, Performance Metrics, Adherence, Quality Assurance, Quality Management, Compliance, Legal Compliance, Telecommunications, Enterprise Storage, Computer Hardware, Recruiting, Hiring Personnel, Call Centers, Program Management, Staff Development, Access, Strategy, Analysis, Interviews, Time Management
Education
Florida Metropolitan University 2011 — 2013
Bachelor's of Science, Business Administration and Management, General
Remmington College - Tampa Technical Institute 1992 — 1994
Associate of Science (A.S.), Computer Engineering - E.C.E.T
Comcast Cable July 2007 - Present
Tildens Scuba Center 2008 - 2013
US Army September 2000 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Military Operations, Budgets, Team Building, Project Coordination, Java, Organization, Computer Proficiency, Typing, Microsoft SQL Server, Human Resources, Managerial Finance, Military Training, Access, Critical Thinking, Program Management, Training, Military, Intelligence, Army, Military Experience, Operational Planning, Security Clearance, Leadership, Security, Customer Service, Operations Management, Data Analysis, Employee Training, Weapons, COMSEC, Defense, Security Operations, Security Management, Management, Risk Management, Organizational..., Physical Security, Analysis, Team Leadership, Tactical Planning, Inventory Management, Leadership Development, Homeland Security
Education
Hodges University 2013 — 2014
Bachelor's degree, Business Administration and Management, General, 3.44 GPA
Florida Keys Community College 2009 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.27 GPA
United States Military Academy at West Point
Comcast Cable February 1999 - April 2013
Skills
Broadband, Customer Satisfaction, Customer Service, Call Centers, Telecommunications, Team Leadership, Leadership, Customer Retention, Workforce Management, Avaya, Ethernet, Vendor Management, Computer Network..., Process Improvement, Training, Microsoft Office, Coaching, Public Speaking, Strategic Planning
Education
Florida Atlantic University 2011 — 2013
Master of Business Administration (MBA), Business Administration/International Business
Northwood University-Florida 2009 — 2011
Bachelor's degree, Business Administration and Management, General
Gexa Energy December 2013 - Present
GDF SUEZ Energy Resources NA June 2011 - May 2013
Comcast Cable December 2008 - June 2011
Florida Power & Light January 1994 - October 2006
Skills
Negotiation, Customer Service, Customer Relations, Microsoft Office, Outlook, Bilingual, Instructional Design, Employee Relations, Process Improvement, Sales, Call Centers, Customer Retention, Customer Satisfaction, Leadership, Management, Team Building, Recruiting, Performance Management, Team Leadership, Training
Education
Florida International University 1995 — 1999
Bachelor's degree, Psychology
Comcast Cable July 2010 - Present
BrandsMart USA April 2009 - July 2010
MetroPCS August 2006 - December 2008
Skills
Numerical Ability, Interpersonal..., Closing Abilities, Conceptual Ability, Sales Abilities, Technical Ability, Written & Verbal...
Education
Florida Atlantic University 2008 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Palm Beach Community College 2003 — 2006
Associate of Arts (AA), General Studies
Rebecca Minkoff September 2014 - Present
Rebecca Minkoff April 2014 - Present
Rebecca Minkoff April 2013 - April 2014
Robert Graham Designs November 2010 - November 2011
Tommy Hilfiger USA August 2009 - September 2010
Tommy Hilfiger Handbags July 2003 - August 2009
Kenneth Cole Productions May 1998 - December 2001
P & P Communications Inc. September 1996 - May 1998
Hub Group December 1994 - July 1996
Comcast Cable September 1992 - December 1994
Skills
Inventory Management, Sales, Supply Chain, Distribution Center..., Management, SAP, Sourcing, Retail, Product Development, Apparel, Leadership, Cross-functional Team..., Strategy, Logistics, Merchandising, Customer Service, Recruiting, Project Planning, Fashion
Education
Felician College
(BS B/M), Business Managment
Kaiser Permanente July 2013 - Present
Comcast Cable August 2011 - March 2013
F+W Media, Inc. May 2009 - January 2011
Citrix Systems 2006 - 2009
Pediatrix Medical Group 2001 - 2006
SportsLine.com 1999 - 2001
The Sports Authority 1993 - 1995
Skills
Business Intelligence, Process Improvement, Cross-functional Team..., Databases, SharePoint, Access, Analysis, Project Management, Software Development, Management, Requirements Gathering, Software Documentation, Hyperion Enterprise, Project Planning, Financial Analysis
Education
Nova Southeastern University 2001 — 2003
MBA, Business
Florida Atlantic University 1989 — 1992
Bachelor of Business Administration (B.B.A.), Accounting
DaVita Data Center Site Services - Denver, Colorado Guest Teammate. March 2014 - Present
Anthem Blue Cross Blue Shield February 2012 - August 2012
Keller Graduate School of Management August 2009 - June 2011
Comcast Cable January 2009 - March 2011
Sun Microsystems January 2007 - January 2009
Florida State University College of Engineering May 1997 - March 2003
Hewlett-Packard May 1983 - May 1996
United States Navy September 1976 - October 1982
Skills
Troubleshooting, Cisco Technologies, Servers, Data Center, DHCP, Visio, Technical Support, Networking, Storage, Routers, TCP/IP, Switches, VoIP, Software Installation, Testing, Siemens PBX MAC - moves..., Call Center Support, Antivirus, Hardware
Education
Keller Graduate School of Management - Online Denver, Colorado 2009 — 2011
Master's of Networks and Communication Management, Networks and Communications Management with concentration in wireless and RF
DeVry University-BS Technical Managment-Minor Networks and Communicaitons 2005 — 2008
BSTM, Technical Management with emphasis in Networks and Telecommunications
Florida State College at Jacksonville 1980 — 1985
Associate of Science, Data Processing-IT-COBOL programming certificate
Comcast Cable November 2012 - March 2013
Diesel Radiator Company January 2012 - October 2012
Santech Computer Services January 2005 - January 2009
Promax Computers January 1999 - January 2005
PRC Internet January 1997 - January 1999
Sanchez, Caceres y Assoc January 1993 - January 1997
Martin Marietta Corp January 1989 - January 1993
GE Government Services January 1986 - January 1989
Honeywell Tampa Ops January 1982 - January 1986
Martin Marietta Corp January 1979 - January 1982
Skills
Computer Hardware, Operating Systems, Windows, Documentation, Programming, Linux, Microsoft Office, Computer Repair, Peripherals, Proposal Writing, Customer Relations, Firefox, Peachtree, Troubleshooting, Customer Service, Software Documentation
Education
University of Puerto Rico, Mayaguez Campus 1974 — 1979
BSEE, Electrical Engineering
Florida Institute of Technology
M.S.E.E
Comcast Cable April 2012 - Present
CBRE March 2006 - August 2012
CBRE 2002 - 2006
CBRE March 1994 - 2002
Florida Public Utilities Company 1993 - 1994
Dow Howell Gilmore Architects 1991 - 1993
Skills
Marketing Communications, Online Marketing, Google Calendar, Google Docs, Excel, PowerPoint, Outlook, Microsoft Office, REA, Photoshop, InDesign, Adobe Acrobat, Databases, Web Design, Newsletters, New Business Development, Team Leadership, Real Estate, Market Analysis, PeopleSoft CRM, SharePoint
Education
Florida Atlantic University 2006 — 2007
N/A, Paralegal - Commercial Real Estate
University of Southern Mississippi 1984 — 1987
Bachelor's Degree, Management Information Systems, 4.0
Comcast Cable May 2014 - Present
Comcast Cable March 2013 - May 2014
University of Phoenix 2006 - 2013
Aaron's, Inc 2002 - 2005
Skills
Performance Management, Employee Benefits, Staff Development, Human Resources, Leadership, Business Process..., Team Building, Strategy, Training, Supply Chain Management, CRM, Sales, Customer Service, Coaching
Education
University of Phoenix 2010 — 2011
Master of Business Administration (MBA), 3.7
Ferris State University
ADP June 2015 - Present
ABB OPTICAL GROUP August 2013 - June 2015
Comcast cable March 1996 - March 2013
Skills
Call Center, Dispatching, Telecommunications, Customer Satisfaction, Telephony, Customer Service, Avaya, Customer Retention, Troubleshooting, Billing Systems, Customer Experience, Invoicing, Process Improvement, Operations Management, Team Building, Broadband, Outlook, VoIP, Data Entry, Call Centers, Cash Handling Experience, Microsoft Office, Workforce Management, Provisioning, Inventory Management, Vendor Management, Wireless, Cabling, Computer Network..., Training, Managed Services, Ethernet, Avaya Technologies
Education
American Intercontinental University (AIU)
Bachelors Degree in Business, Human Resources
Florida Metropolitan University
Associate Degree, Paralegal
Ivanna Edoura Kean High
Diploma, General
Microsoft December 2014 - Present
Microsoft March 2014 - Present
Comcast Cable September 2012 - February 2014
Comcast Cable May 2010 - October 2012
Comcast June 2007 - May 2010
Comcast Cable June 2007 - March 2008
Skills
IDS, IPv6, Authentication, Access Control, Network Security, Vulnerability Assessment, Network Engineering, Network Architecture, Firewalls, Network Design, BGP, Security, Juniper, CISSP, Vulnerability Management, Computer Security, Information Security, Juniper Technologies, Networking, Routing, Switches
Education
Nova Southeastern University 2005 — 2007
Masters, Information Security
Florida Atlantic University 2003 — 2005
Bachelors, MIS
Lycee Descartes
Comcast December 2014 - Present
Comcast March 2012 - Present
Comcast Cable March 2009 - March 2012
Comcast September 2007 - March 2009
Comcast January 2004 - September 2007
Comcast September 1999 - January 2004
Skills
Cross-functional Team..., Management, Call Centers, Leadership, Process Improvement, Workforce Management, Call Center, Training, Sales, Project Management, Strategy, Telecommunications, Customer Satisfaction, Strategic Planning, Analysis, Customer Retention, Coaching, Change Management, Microsoft Office, Customer Experience, Integration, Project Planning
Education
University of Massachusetts at Lowell 1987 — 1989
Bachelor of Arts (B.A.), Liberal Arts
Fitchburg State University
Creative Memories May 2012 - Present
Demps Business Services, LLC March 2012 - Present
Comcast Cable January 2012 - Present
Comcast September 2010 - January 2012
Tri-County Home Nursing Services, Inc. May 2005 - April 2010
Tri-County Home Nursing Services, Inc. May 2005 - April 2010
Tri-County Home Nursing Services. Inc. May 2005 - April 2010
The Marcus Institute November 2004 - March 2005
Census 2000 US Department of Commerce October 1999 - October 2000
Girl Scouts of Broward County August 1997 - September 1999
Skills
Employee Relations, Compliance, Organizational Behavior, Quality Management, Organizational...
Education
Human Resources Certification Institute 2009 — 2011
Professional Human Resources Certification, Human Resources
Georgia State University 2003 — 2005
Master of Science, Human Resources
Florida Atlantic University 1996 — 2000
Bachelor of Science, Behavioral Science
Media Freelance March 2011 - Present
Comcast Cable April 2008 - February 2011
Creative Marketing Partners February 2006 - April 2008
MASS Hispanic Marketing 2003 - 2005
Skills
Proficient on major..., Knowledge of major..., Fluent in English and..., Advertising, Media Planning, Marketing, Sponsorship, Market Research, Project Planning, Integrated Marketing, Social Media Marketing, Marketing Communications, Media Buying, Marketing Strategy, Digital Media, New Media, Business Strategy, Copywriting, Management, Cross-functional Team..., B2B, Mobile Marketing, Online Advertising
Education
Florida International University 1985 — 1986
Undergraduate Studies, Accounting
Montclair State University 1974 — 1977
Undergraduate Studies, Accounting
Jersey City State College 1971 — 1972
Undergraduate Studies, Accounting
Comcast Cable July 2013 - Present
Comcast Cable 1999 - July 2013
Comcast 2007 - 2013
Skills
Call Center, Broadband, Telecommunications, VoIP, Workforce Management, Telephony, Customer Satisfaction, Customer Experience, Wireless, Troubleshooting, Team Leadership, Technical Support, Customer Service, IP, Process Improvement, Coaching, Training, Performance Management, Fiber Optics, Team Building, Call Centers, Ethernet, Customer Retention, T1, Salesforce.com, Computer Network..., Account Management, Leadership, Sales, Direct Sales, Management, Sales Operations, Cross-functional Team...
Education
Fisher College 2002 — 2005
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Wareham High School 1993 — 1997
Comcast Cable October 2011 - Present
Comcast 2010 - Present
Vision Care Holdings February 2008 - February 2009
Kmart Distribution 2006 - 2007
Cingular Wireless 1994 - 2004
Cingular Wireless 1994 - 2004
Cingular Wireless / BellSouth Mobility 1994 - 2004
Cingular Wireless/ BellSouth Mobility 1994 - 2004
Skills
Budgets, Management, Strategic Planning, Leadership, Product Management, Strategy, Retail, Sales, Telecommunications, Inventory Management, Wireless, Accounting, Marketing Strategy, Internal Controls, Materials Management, Financial Analysis, Customer Experience, Purchasing, Pricing, LinkedIn, Business Analytics, Customer Service, Team Leadership, Marketing, Wireless Networking, Business Process..., Process Improvement
Education
Lynn University 1998 — 2002
MBA, International Management
Florida International University 1988 — 1992
BBA, Finance and International Business
Cardinal Newman HS 1980 — 1984
1st Choice Aerospace September 2014 - Present
National Oak Distributors, Inc. May 2014 - September 2014
ORTHOSENSOR November 2012 - May 2014
XTRA Aerospace April 2011 - October 2012
Ann Storck Center August 2009 - March 2011
Comcast Cable July 2008 - November 2008
Alico, Inc. January 2008 - July 2008
Florida Gulf Coast University August 2005 - March 2008
Gallagher and Rhodes, CPA January 2007 - January 2008
Kumon September 2003 - August 2007
Skills
Accounting, QuickBooks, General Ledger, Financial Analysis, Cost Accounting, Sarbanes-Oxley, Financial Statements, Sales Tax, Financial Statement..., Bank Reconciliation, Auditing, Accounts Payable, Fixed Asset Management, Cash Flow, Fixed Assets, Notary Public, Pivot Tables, US GAAP reporting, Sarbanes-Oxley Act, Fishbowl Inventory, Non-profit Finance, Corporate Budgeting, Escheatment, Deferred Revenue, Payroll, Account Reconciliation
Education
Florida Atlantic University
Master's degree, Accounting
Florida Gulf Coast University 2005 — 2008
Bachelor of Science, Accounting
Marjory Stoneman Douglas 2001 — 2005
ERT January 2015 - Present
ERT May 2010 - January 2015
Comcast Cable September 2008 - January 2010
Arvato Services August 2007 - June 2008
Skills
Call Center, Technical Support, Troubleshooting, Customer Satisfaction, Customer Service, Process Improvement, Customer Experience, Avaya, Telecommunications, Vendor Management, Team Leadership, Project Management, Microsoft Office, Quality Assurance, Software Documentation, BMC Remedy, Windows, Customer Support, Call Centers, Clinical Trials, Help Desk Support, System Administration, Visio, 21 CFR Part 11, Training, Windows 7, Data Management, Computer Hardware, Computer System..., Testing, Security, GCP, Salesforce.com, SQL, Outlook, Windows Vista, LAN-WAN, Windows XP, Networking, Management, Staff Supervision
Education
Drexel University 2013 — 2017
Bachelor's degree, Computing Security and Technology
Florida Agricultural and Mechanical University 1992 — 1994
Biology
Apopka High School 1988 — 1992
Comcast Cable September 1996 - Present
Skills
Routers, Network Engineering, WAN, Switches, LAN-WAN, Network Design, Troubleshooting, IP, Ethernet, Telecommunications, TCP/IP, Broadband, VoIP, OSPF, Telephony, Cisco Wireless, Computer Network..., Wireless, Cabling, Cisco IOS, CiscoWorks, Cisco Technologies, QoS, Avaya, Cisco Routers, Routing, T1, Fiber Optics, DOCSIS, Wireless Networking, IPv6, BGP, Juniper Switches, Juniper Technologies
Education
Feather River Community College District
Comcast Cable August 2012 - July 2015
Comcast Cable July 2008 - August 2012
Comcast Cable December 2006 - July 2008
Maritime Telecommunications Network October 2000 - December 2006
United States Marine Corps November 1993 - November 1998
Skills
Ethernet, Wireless, VoIP, IP, Telecommunications, TCP/IP, SIP, Network Design, Fiber Optics, Embedded Systems, Broadband, Network Engineering, Testing, Telephony, RF, DOCSIS, Cable Television, Team Leadership, Cisco Technologies, Project Management
Education
National University 1998 — 2000
Bachelor’s Degree, Information Technology, Graduated Cum Laude
Florida Atlantic University 1990 — 1993
International Business
Boca Raton Community High School 1986 — 1990
STARTEK December 2014 - Present
New England College of Business November 2014 - August 2015
Everest University Online March 2010 - May 2014
Hewlett-Packard October 2000 - November 2008
Tapscan Corporation August 1999 - October 2000
Comcast Cable November 1996 - August 1999
LRP Publications March 1995 - November 1996
Skills
Captivate, CampusVue, Siebel, Microsoft Office, Camtasia, Photoshop, Digital Photography, Travel Photography, Adobe Acrobat, Pagemaker, Adobe Connect, Skype, Twitter, Instructor-led Training, Photography, Instructional Design, Training, Management, Leadership, Customer Service, Salesforce.com, Public Speaking, Team Building, Organizational..., Leadership Development, Sales, Coaching, CRM, Team Leadership
Education
University of Colorado Colorado Springs 2009 — 2011
Master's Degree, Organizational Communication
Florida Atlantic University 1992 — 1994
Bachelor of Arts (B.A.), Communication
San Francisco Unified School District August 2011 - August 2014
Citrix June 2013 - August 2013
St. Peter Claver Regional Catholic School August 2008 - September 2011
Dekalb County Schools August 2004 - July 2007
State of Georgia Department of Human Resources March 2002 - July 2004
Devereux June 2001 - March 2002
Florida A&M University 1997 - 2001
Comcast Cable February 1997 - December 1999
Comcast February 1998 - August 1999
Comcast Cable July 1996 - February 1997
Skills
Social Services, Special Education, Education, Educational Technology, Elementary Education, Community Outreach, Classroom, Workshop Facilitation, Grants, Differentiated..., Adolescents, Staff Development, Instructional Technology, Behavior Management, Program Evaluation, Teaching, Language Arts, Program Development, Classroom Management, Lesson Planning, Child Development, Educational Leadership, Program Management, Curriculum Design, Research, Curriculum Development
Education
Grand Canyon University 2007 — 2009
M.Ed, Elementary Education
Florida A&M University 1997 — 2001
Master of; Master of Social Work, Bachelor of Science, Education
Florida Agricultural and Mechanical University 1997 — 2001
MSW, Social Work
WAKULLA HIGH SCHOOL
T-Mobile November 2014 - Present
Comcast Cable November 2011 - November 2014
Mitel September 2003 - September 2010
Signet Electronics January 2001 - January 2003
T-Mobile/Omnipoint January 1997 - July 2001
GIS January 1990 - September 1997
Skills
VoIP, Operations Management, Telecommunications, Recruiting, Security, Analysis, Wireless, Networking, Sales, Software Installation, Budgets, Program Management, Vendor Management, Testing, Managed Services, Management, Call Centers, Project Management, Customer Service, Telephony, IP, Ethernet, Team Leadership, SIP, Customer Satisfaction, LAN-WAN
Education
Massasoit Community College
Courses Business Management, Business Manager
Rhode Island State
Rhode Island State Contractors License in Telecommunications
American Institute of Banking
Mathematics and Accounting
Fisher College
Computer Programming
Norfolk Southern Railroad July 2015 - Present
AT&T October 2014 - July 2015
AT&T Mobility January 2011 - October 2014
Comcast Cable October 2009 - April 2011
coast-to-coast Tire & automotive July 2007 - September 2008
Sprint-Backbone Operations July 1999 - July 2007
Equifax - ADS Department, Alpharetta, GA January 1997 - June 1999
Publix Supermarkets, Inc. Atlanta, Ga. July 1993 - December 1996
Skills
TCP/IP, Cisco Technologies, BGP, Switches, OSPF, Technical Recruiting, Routers, VoIP, Telecommunications, Information Technology, Networking, Juniper, Applicant Tracking..., SharePoint, Sourcing, Wireless, Cisco Routers, Juniper Switches, MPLS, MPLS VPN, MPLS Networking, Cisco IOS
Education
Florida Agricultural and Mechanical University 1987 — 1991
B.S., Computer Science
Tampa Technical Institute * Tampa, Fl 1985 — 1986
ASSOCIATE OF SCIENCE, Computer Electronics
Comcast Cable January 2005 - Present
Sungard 2001 - 2005
Education
Fisk University 1992 — 1997
Target September 2014 - Present
Comcast Cable February 2014 - September 2014
Comcast October 2007 - February 2014
Comcast June 1999 - October 2007
Skills
DOCSIS, Broadband, VOD, Metro Ethernet, Telephony, Coaching, Training Facilitation, Instructor-led Training, Training, Cross-functional Team..., Cable Television, Cabling, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Fiber Optics, IP, Leadership, Team Building, Telecommunications, VoIP, Wireless
Education
Fitchburg State College 2011 — 2015
Bachelor’s Degree, Business Administration and Management, General, 3.5
Quinsigamond Community College 2008 — 2011
Associates, Business Management
Tribond LLC 2012 - Present
FanC Armour Inc. 2012 - Present
Innovative Concept Enterprises, Inc 2009 - 2013
Comcast Cable 2008 - 2009
Comcast Spotlight 2005 - 2008
JL Unlimited Inc 2004 - 2005
Principal Plus Mortgage, Inc 2000 - 2004
Skills
Management, Leadership, Operations Management, Entrepreneurship, Business Coaching, Financial Accounting, Accounting, Coaching, Designer Jewelry, Telecommunications, Consulting, New Business Development, Project Management, Strategic Planning, Business Development, Business Planning, Product Management, Budgets, Forecasting, Training, Contract Negotiation, Real Estate, Professional Cleaning, Team Building, Fashion Jewelry, Small Business, Customer Service, Microsoft Office
Education
Nova Southeastern University
Masters of Business Administration
Florida Atlantic University
Bachelor of Business Administration, Finance
Comcast Cable December 2009 - Present
Comcast Cable August 2009 - December 2009
Education
Fisk University
DIRECTV June 2013 - Present
Comcast August 2011 - May 2012
Comcast Corporation October 2009 - August 2011
Comcast August 2007 - October 2009
Comcast Cable August 2005 - August 2007
American Express 1997 - 2003
Skills
Call Center, P&L Accountability, Team Building, Virtual Teams, Cash Management, Staff Management, Project Management, Vendor Management, Mentoring, Customer Retention, Customer Service, Employee Engagement, Business Development, Call Centers, Customer Satisfaction, Performance Management, Program Management
Education
Penn State University 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Florida A&M University 1988 — 1990
Cass Technical High School
Oakland Community College
Comcast Cable customer service associateComcast CableApril 2007 - Present
Education
Florida Agricultural and Mechanical University 1964 — 1969
Med, biology, chemistry, guidance counselor
Comcast Cable February 2012 - Present
Comcast Cable 2010 - February 2012
Comcast Cable January 2005 - February 2010
Comcast Cable 2003 - January 2005
Skills
Customer Experience, Call Center, Broadband, Call Centers, Telecommunications, Workforce Management, Avaya, Troubleshooting, Technical Support, VoIP, Customer Satisfaction, Telephony, Customer Retention, Process Improvement, Coaching, Microsoft Office, Team Leadership
Education
Fisk University
Ryder System, Inc. October 2012 - Present
Comcast Cable June 2010 - September 2012
Deloitte & Touche August 2008 - January 2010
Deloitte & Touche September 2006 - July 2008
Deloitte & Touche June 2005 - February 2006
Skills
Internal Controls, GAAP, External Audit, US GAAP, SEC filings, Sarbanes-Oxley Act, Financial Reporting, Auditing, Financial Accounting, Accounting, Big 4, Essbase, Oracle E-Business Suite, Microsoft Excel, Variance Analysis, General Ledger, Financial Analysis, Forecasting, Budgets
Education
Florida International University - College of Business 2005 — 2006
Masters, Accounting
Florida International University - College of Business 2000 — 2005
Bachelors, Accounting
Comcast Cable July 2007 - Present
Comcast Cable July 2009 - December 2012
Comcast Cable July 2007 - December 2012
Ephphatha Inter-Church Basketball League January 2010 - March 2011
CDO Productions March 2009 - April 2010
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Retention, Telecommunications, Customer Experience, Troubleshooting, Sales, Outlook, Microsoft Office, Account Management, Call Centers, Training
Education
Florida International University 2007 — 2009
BA, Marketing
Florida International University - College of Business 2007 — 2009
bachelor of business administration, marketing
Comcast Cable October 2000 - Present
Skills
Customer Service, Telecommunications, Direct Sales, Management, Call Centers, Customer Satisfaction, Sales, VoIP, Wireless, IP, Customer Experience, Broadband
Education
Fisher College
Business Administration and Management, General
Comcast Cable January 2009 - Present
Crane Environmental January 2007 - July 2008
Rail Development Group January 2002 - January 2006
Education
Finger Lakes Community College 1999 — 2003
AAS, Computer Information Systems
Comcast January 1995 - Present
Comcast Cable January 1995 - Present
Comcast Cable 1995 - 2013
Merrill Lynch April 1992 - October 1994
Skills
I am a very organized..., Handle over 100 files..., Coordinate all..., Customer Retention, Call Centers, Direct Sales, Telephony, Telecommunications, VoIP
Education
Florida Community College at Jacksonville 1990 — 1993
Associate of Arts (AA), General Office Occupations and Clerical Services, B
Sandalwood High School 1972 — 1974
Diploma
Bank of America June 2008 - March 2011
Comcast Cable September 2006 - May 2007
Skills
Internet, Microsoft Office, Excel
Education
Fisk University 2000 — 2005
BA, English
Comcast March 2013 - Present
Comcast Cable March 2000 - March 2013
Skills
Broadband, Customer Satisfaction, Customer Retention, Telecommunications, Call Centers, Customer Experience, Sales, VoIP, Telephony, Direct Sales, Wireless
Education
Florida Atlantic University 1997 — 1999
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Citizens Property Insurance Corporation March 2012 - Present
US Air Force Reserve June 2008 - Present
Comcast Cable February 2005 - February 2012
Education
Florida Community College at Jacksonville
Comcast Cable November 2013 - December 2014
Univita Health Inc September 2012 - November 2013
Carnival Cruise Line January 2000 - January 2012
Carnival Cruise Line 1993 - 2000
Skills
Management, Call Centers, Time Management, Outsourcing, Forecasting, Human Resources, Coaching, Workforce Management, Team Building, Customer Service, Process Scheduler, 15 years of Workforce..., Fluent in both English..., Well versed in..., Experience with Aspect..., Experience using ADP..., Experience in leading,..., Experience with..., Customer Experience, Customer Satisfaction, Leadership
Education
Florida International University
Bachelor, Science
Miami Dade College
Associate of Arts
Comcast Cable March 2009 - Present
Comcast Cable 2009 - 2012
Comcast March 2009 - March 2010
Skills
Several years of Sales, Customer Service..., Knowledge of a variety..., Microsoft Word, Excel,..., Great communication and..., Enjoy working in a fast...
Education
Fayetteville Technical Community College
Comcast Cable 2008 - 2009
Education
Florida International University 2007 — 2012
Bachelor of Business Administration (BBA), Finance, General, 3.0
Comcast Cable September 2013 - Present
Conway Freight May 2013 - September 2013
Chrysler Group Global Electric Motorcars, LLC October 2012 - May 2013
Verizon Wireless October 2010 - August 2012
AMG Services August 2010 - October 2010
H&R Block December 2009 - May 2010
Family Dollar February 2008 - October 2009
Skills
Troubleshooting, Call Centers, Technical Support, Management, Analysis, Windows, Sales, Hardware, Invoicing, Finance, Android, Merchandising
Education
Florida Agricultural and Mechanical University 2004 — 2007
Bachelors of Science, Business Management
River Rouge High School 2000 — 2004
Endorsed High School Diploma
ITT Technical Institute 2011 - Present
Comcast Cable September 2008 - February 2011
Dillard's Department Store November 2006 - September 2009
Skills
Customer Service, Admissions, Student Recruiting, Troubleshooting, College Recruiting, Resume Writing, Recruiting, Interviews
Education
Florida A&M University 2002 — 2012
Bachelor's degree, Psychology
Comcast Cable November 1989 - Present
Comcast 1989 - Present
Education
Fisher College 1984 — 1986
Associate’s Degree, Computer Science
Crazy Dave's Music Experience October 2014 - Present
Crazy Dave's Music August 2014 - Present
Apple March 2014 - May 2014
Comcast Cable January 2014 - March 2014
Best Buy September 2010 - October 2013
Skills
Technical Support, Mac, Retail, Customer Service, Sales, Merchandising, Microsoft Office, Visual Merchandising, Leadership, Customer Satisfaction, Loss Prevention, Team Leadership, Marketing Strategy, E-commerce, OS X, Social Networking, Microsoft Word, Social Media, Inventory Management, Inventory Control, Retail Sales
Education
Douglas Anderson School of the Arts 2006 — 2010
Theatre
Florida State College at Jacksonville
Marketing
Comcast Cable November 1992 - Present
Advanced Communications, Inc. March 1991 - December 1992
Skills
Bookkeeping, Inventory Control, Inventory Accuracy
Education
Ferris State University 1987 — 1989
Associate of Science (A.S.), Industrial Electronics Technology/Technician
Comcast Cable May 1997 - Present
Education
Florida Atlantic University
Florida A&M University August 2012 - May 2014
Florida A&M University August 2010 - July 2012
Florida A&M University August 2008 - July 2010
Comcast Cable October 2007 - November 2008
Skills
Higher Education, Research, Teaching, Statistics, Student Affairs, Data Analysis, Public Speaking, Curriculum Design, Tutoring, Community Outreach, Academic Advising, College Teaching, Student Development, PowerPoint, Grant Writing, Microsoft Office, Microsoft Excel, Customer Service, Leadership, Time Management
Education
Indiana University School of Medicine 2014 — 2018
Doctor of Medicine (M.D.), Medicine
Florida Agricultural and Mechanical University 2008 — 2010
Master of Science (M.Sc.), Biochemistry
Florida A&M University 2003 — 2007
Bachelor of Science (B.Sc.), Chemistry
Comcast Cable September 2011 - Present
All-You-Can-Talk-Wireless June 2007 - August 2011
MetroPCS May 2005 - April 2006
Skills
Customer Service, Sales, Management, Supervising, Mentoring, Training, Coaching, Microsoft Office, Bilingual, Goal Oriented, Organization, Highly motivated..., Call Centers, Cash Handling Experience
Education
Florida Atlantic University 2009 — 2010
Bachelor of Arts (BA), Business Administration in Finance
Florida Atlantic University 2009 — 2010
Associate of Arts (AA), Real Estate
Adamah Landscape Services March 2014 - Present
US Army July 1996 - February 2013
Comcast Cable July 2000 - April 2005
Skills
Electronics, Telecommunications, Electronics Repair, Missile Defense
Education
Fayetteville Technical Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Horticulture Technology and Management, 3.949 GPA
Woodbridge Senior High School 1992 — 1996
Advanced Studies Diploma
Comcast Cable May 2014 - Present
Education
Florida SouthWestern State College 2010 — 2014
Associate’s Degree, Network Systems Technology