Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Comcast Cable 2001 - 2013
Pineridge Film and Television May 2000 - February 2001
Skills
Telecommunications, Call Centers, VoIP, Customer Retention, Wireless, Customer Experience, Customer Satisfaction, IP, Direct Sales, Optical Fiber
Education
Florida State University 1995 — 2000
Nutriond and Dietetics
Tallahassee Community College 1995 — 1997
Associate's degree, Associates Degree, 3.8
The Bolles High School 1992 — 1995
Diploma, High School Diploma
Comcast June 2014 - Present
Comcast Cable March 2013 - June 2014
Best Buy September 2012 - March 2013
Bank of America February 2012 - October 2012
Best Buy May 2011 - February 2012
Best Buy October 2010 - May 2011
Best Buy November 2008 - January 2011
MarketStar March 2007 - August 2008
Skills
Sales Management, Sales, Innovation, Marketing Strategy, Marketing Communications, Staff Development, Personal Development, Personal Training, Creative Writing, Business Development, Communication Skills, Sales Presentations, Customer Service, Employee Management, Building Relationships, Coaching, File Management, Change Management, Marketing, Business Planning, Windows, College Recruiting, Retail, Strategic Planning, Direct Sales, Talent Management, Time Management, Recruiting, Team Building, Team Leadership, Leadership, Training, Management, Sales Process, Employee Training, Performance Management, Account Management, Employee Relations, Sales Operations, Inventory Management, Leadership Development, Salesforce.com, P, Microsoft Office, Cross-functional Team..., Strategy, Analysis, Employee Engagement, Customer Engagement, Hiring
Education
University of South Florida 2006 — 2008
B.S., Psychology
Fordham University 2004 — 2006
Psychology
Comcast Spotlight May 2012 - Present
Comcast February 1998 - May 2012
Comcast Spotlight 1998 - May 2012
Comcast Cable February 1998 - February 2009
Fort Myers Police Department December 1993 - February 1998
WBR TV October 1990 - November 1993
WTOG TV March 1988 - September 1989
WEVU TV May 1986 - March 1988
Skills
Account Management, Cold Calling, Direct Sales, Salesforce.com, Solution Selling, B2B, Sales, Sales Management, Telecommunications, Sales Process, Customer Retention, New Business Development
Education
Florida State University 1984 — 1986
Bachelor of Science (BS), Communications for Business
Comcast January 2009 - Present
Comcast Cable January 2007 - January 2009
Comcast September 1999 - December 2006
Skills
Sales&Marketing, Sales Management, Account Management, P&L Forecasting, Corporate Budgeting, Marketing, Negotiation, Sales, Managed Services, Salesforce.com, Telecommunications, Call Centers, Customer Experience, P&L Management, Sales Operations, Customer Retention, Direct Sales, VOD, B2B, Broadband, Cold Calling, Internet, Contract Negotiation, Sales Presentations, Sales Process, Selling, Business Development, Competitive Analysis, Cross-functional Team..., Customer Satisfaction, Product Marketing, Solution Selling, Strategic Partnerships, Wireless, Strategy, New Business Development, Product Management, Direct Marketing, Forecasting, Building Relationships, Networking
Education
Florida State University 1994 — 1998
Bachelor of Science (BS), Sociology
University of Alabama in Huntsville August 2014 - Present
Wallace State Community College January 2015 - May 2015
Calhoun Community College January 2014 - December 2014
The University of Southern Mississippi May 2010 - December 2013
Wallace State Community College August 2009 - February 2011
The Limestone Dust Poetry Festival Foundation September 2001 - October 2007
Comcast Cable 1994 - 2006
Skills
Editing, Creative Writing, Public Speaking, Teaching, Television, Copy Editing, Higher Education, Public Relations, Copywriting, Event Planning, Media Relations, Social Media Marketing, Poetry, Proofreading, Research, Tutoring, Technical Writing, Video Production, Video Editing, Microsoft Office, Radio, PowerPoint, Journalism, Microsoft Word, Freelance Writing, Publishing, Customer Service, Blogging, Book Reviews, Curriculum Development, Literary Criticism, College Teaching, Books, Leadership, Literature, Nonprofits, Publications, Teaching Writing, Newsletters, University Teaching, Press Releases, Grant Writing, Proposal Writing, English Literature
Education
The University of Alabama Huntsville 2014 — 2015
Certificate of Technical Writing, English -Technical Writing, 3.9
University of Southern Mississippi 2010 — 2013
PhD, Creative Writing/Poetry
University of Alabama in Huntsville 2007 — 2009
Master of Arts, English Language and Literature, General, 3.8
Freed-Hardeman University 1988 — 1993
Bachelor of Science, Communication, General, 2.5
NBCUniversal, Inc. January 2012 - Present
NBCUniversal, Inc. July 2010 - December 2011
Comcast Cable September 2008 - July 2010
Dow Jones & Co., Inc. December 2005 - August 2008
Gibson, Dunn & Crutcher September 2002 - November 2005
Carnegie Hall Corporation September 1996 - May 1999
Skills
Litigation, Intellectual Property, Licensing, Legal Advice, Copyright Law, Privacy Law, Management, Entertainment Law, Entertainment, Media Law, New Media, Digital Media, Trademarks, Television
Education
Fordham University School of Law 1999 — 2002
JD
Skidmore College 1992 — 1996
BS
Summit Broadband October 2014 - Present
Convergys February 2014 - October 2014
Connextions July 2013 - December 2013
Comcast Cable November 2006 - July 2013
Banco Popular de Puerto Rico 1997 - 2006
Skills
Telecommunications, VoIP, IP, Broadband, Telephony, Computer Network..., Troubleshooting, TCP/IP, Cisco Technologies, Call Center, Routers, Provisioning, Wireless, DOCSIS, Ethernet, Switches, Network Design, Computer Repair, Computer Maintenance, java, vbasic, SQL, Networking, Software Installation, Call Centers
Education
Florida Technical College 2012 — 2015
Bachelor's Degree, Information Technology, 3.8 GBA
Instituto de Banca y Comercio Inc 1990 — 1991
Certificate, Computer Programing, 3.80
Verizon Wireless April 2012 - Present
Comcast Cable November 2011 - April 2012
Department of Treasury February 2010 - June 2011
Skills
Government, Policy, Auditing, Accounting, Financial Analysis, Analysis, Policy Analysis, Internal Controls, Financial Reporting, Tax, Tax Law, Economics, Public Policy, Microsoft Excel, Budgets
Education
Florida State University 2002 — 2008
Bachelor of Science (BS), Exercise Physiology
Yahoo Sports Radio July 2015 - Present
2 Five Sports August 2014 - Present
The Sid Rosenberg Show 640 AM Sports August 2014 - Present
Yahoo Sports Radio Network August 2014 - Present
Razzball Radio September 2014 - Present
www.Goforthe2.com August 2012 - Present
Venuing INC February 2014 - November 2014
Comcast Cable May 2013 - July 2014
Comcast November 2010 - July 2014
The Walt Disney Company September 2001 - December 2010
Skills
Leadership, Management, Finance, Commodity, Public Relations, Marketing, Hedge Funds, Strategic Financial..., Sales Operations, Selling, Banking, Financial Analysis, Business Development, Financial Risk, Portfolio Management, Bloomberg, Research, Technical Analysis, Public Speaking, Asset Management, Microsoft Excel, Blogging, Event Management, Derivatives, Trading Systems, Financial Modeling, Sales Management, Operations Management, Sports Writing, Microsoft Office, Sports, Sports Marketing, Social Media, Asset Managment, Budgets, Series 7, Forecasting, Hedging, Capital Markets, Football, Project Management, PowerPoint, Valuation, Time Management, College Football, Team Building, Budget, Market Analysis, Event Planning, Word Press
Education
Fordham University 1990 — 1992
Economics
Gettysburg College 1989 — 1990
Economics
Don Bosco Prep High School 1985 — 1989
high school diploma, High School/Secondary Diplomas and Certificates
Entercom (formerly Lincoln Financial Media) March 2015 - Present
On The Ball Marketing August 2009 - December 2014
Comcast Cable May 2003 - December 2009
Fox Sports Networks April 2002 - May 2003
DMX Music March 1998 - March 2002
Interaxx Television Networks January 1997 - February 1998
Comcast Cable July 1987 - December 1996
Skills
Marketing Strategy, Direct Marketing, Integrated Marketing, New Business Development, Digital Marketing, Advertising, Marketing, Social Media Marketing, Marketing Management, Public Relations, Leadership, Online Marketing, Brand Development, Product Marketing, Business Development, Strategic Planning, Management, Email Marketing, SEM, Marketing Communications, Digital Media, Business Strategy, Start-ups, Online Advertising, Sales, Entrepreneurship, Sales Management, Copywriting, Strategic Partnerships, Account Management, E-commerce, Market Research, SEO, Social Media, Brand Management, Social Networking, Strategy, Team Building, Customer Acquisition, Advertising Sales, Lead Generation, B2B, Competitive Analysis, P&L Management, Telecommunications, Sales Operations
Education
Florida State University 1983 — 1987
Bachelor's Degree, Marketing, Business
Birch Communications January 2014 - Present
Comcast Cable September 2012 - October 2013
XO Communications April 2009 - April 2012
XO Communications April 2008 - March 2010
XO Communications March 2000 - March 2007
XO Communications March 1997 - May 2004
ICG 1998 - 2000
Skills
Metro Ethernet, Co-location, DS3, Cloud Computing, VoIP, IP VPN, Project Management, T-1, Business Process, Data Center, Direct Sales, Enterprise Software, Ethernet, IP, LAN-WAN, Long Distance, MPLS, Management, Network Design, Networking, Optical Fiber, Private Line, PRI, SIP, SIP Trunking, Sales, Sales Engineering, Sales Operations, T1, TDM, Telecommunications, Telephony, Unified Communications, WAN, Wireless
Education
Fontbonne University 1981 — 1985
Bachelor of Arts (B.A.)
Southeast Missouri State University 1981 — 1982
Consolidated Mosquito Abatement District May 2013 - Present
H&R Block December 2013 - April 2014
H&R Block January 2013 - April 2013
E & M Farms, Inc October 2010 - December 2012
Comcast Cable June 1987 - January 2009
Skills
Customer Retention, Customer Service, Customer Satisfaction, Call Centers, Customer Oriented, Customer Experience, Telephone Skills, Outlook, Invoicing, Accounts Receivable, Accounts Payable, Payroll, Fax, Training
Education
Fresno City College
Fresno High School
Ally Financial Inc. October 2013 - Present
Comcast Cable May 2011 - August 2013
Comcast Cable June 2009 - May 2011
Comcast Cable August 2006 - June 2009
Comcast Cable April 2005 - August 2006
Comcast Cable March 2004 - April 2005
TRC Staffing Services, Inc. November 2003 - March 2004
RadioShack September 2003 - October 2003
Lee and Cates Glass April 2003 - October 2003
AOL November 2001 - April 2003
Skills
Troubleshooting, Networking, Technical Support, Customer Service, Sales, Telecommunications, Broadband, VoIP, IP, Computer Network..., Ethernet, Cabling, Customer Experience, Customer Satisfaction, Automobile, Call Centers, Workforce Management, Telephony, Customer Retention, TCP/IP, Routers, Network Administration, DOCSIS, Network Engineering, Avaya, Wireless, WAN, Switches, Provisioning, Network Design, Fiber Optics, T1, IPTV, Cisco Technologies, OSPF, Internet Services, Cable Modems, Metro Ethernet, Optical Fiber, Routing, DSL, Cable Television, LAN-WAN
Education
Florida Community College at Jacksonville
High School Diploma
Peaden February 2011 - Present
Entera Branding April 2010 - February 2011
Coastal Electric Incorporated January 2008 - February 2010
Comcast Cable July 2001 - January 2008
Skills
Excel, Word, Accruals, Budget Preparation, Accounts Payable, Accounts Receivable, Invoicing, Microsoft Office, Contract Negotiation, Outlook, Contract Management, Scheduling, Forecasting, Process Scheduler, Budgets, Microsoft Excel, Microsoft Word, Project Management, Team Building, Project Planning, Project Estimation, Management, Construction Management, Project Coordination, Construction, Strategic Planning, Leadership, Negotiation
Education
Florida State University 2004 — 2007
BS, Business Administration
Bay High
Verizon Wireless June 2006 - Present
Quicken Loans March 2005 - June 2006
Comcast Cable June 2000 - March 2005
Skills
Telecommunications, Wireless, Microsoft Office, Customer Retention, Customer Service, Call Centers, Team Leadership, Customer Experience, Management, Project Management, Customer Satisfaction, Global Media and..., Wireless Communications..., Cross-functional Team..., Employee Training, Troubleshooting, Sales, Training
Education
Franklin University 2014 — 2015
Bachelor's degree, Public Administration
Franklin University 2013 — 2014
Associate's degree, Business Administration and Management, General
University of Detroit Mercy 2010 — 2012
Health/Health Care Administration/Management
Macomb Community College 2008 — 2010
Health/Health Care Administration/Management
Pilot Flying J April 2015 - Present
Pilot Flying J September 2014 - April 2015
Pilot Flying J October 2012 - September 2014
Comcast Cable October 2007 - October 2012
Skills
Routers, Cisco Routers, Network Security, Cisco IOS, VPN, Cisco Technologies, Switches, Network Engineering, Network Administration, Cisco Call Manager, Wireless Networking, VoIP, Networking, Websense, Cisco Wireless, Routing, Router Configuration, Cisco Identity Service..., Cisco ISE, PRTG, Websense Triton, McAfee SIEM, McAfee Network Security..., Tenable Security Center, Nessus
Education
Fountainhead College of Technology 2010 — 2013
Associate of Occupational Science, Information Technology
Fountainhead College of Technology 2010 — 2013
Bachelor of Applied Science (BASc), Network Security and Forensics
Comcast April 2015 - Present
Comcast Cable April 2013 - April 2015
Comcast March 2011 - March 2013
T-Mobile February 2009 - December 2010
T-Mobile September 2007 - February 2009
Business Extension Service March 2005 - September 2007
Charitable Aid, Inc May 2001 - April 2005
Charitable Aid, Inc 2002 - 2003
Charitable Aid, Inc June 2001 - 2002
Skills
Access, Excel, Word, Internet Explorer, Customer Service, Writing, Tech Savvy, SAP, Cellular, Remedy, Android, Reading, Microsoft Excel, Cellular Communications, Call Center, Customer Satisfaction, Customer Experience, Outlook, Telecommunications, Troubleshooting, Wireless, Process Improvement, Team Building, Microsoft Office, HIPAA, Blackberry, Technical Writing, Mobile Telephony, Customer Retention, Data Entry, Call Center Development, Customer Support, Sales, Coaching, Spreadsheets, Teamwork, Telephone Skills, Creative Writing, Microsoft Word, Avaya, Human Resources, Employee Benefits, Employee Relations, Call Centers, BMC Remedy, Management, Software Documentation, Workforce Management, Team Leadership, Networking
Education
Front Range Community College 2015 — 2016
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Shoreline Community College 2010 — 2011
Business Law
Whatcom Community College 2006 — 2007
Society of Telecommunication Engineers March 2015 - Present
Comcast March 2008 - Present
Comcast Cable July 1986 - Present
Skills
Broadband, DOCSIS, HFC, Leadership, Telephony, Fiber Optics, VoIP, Cabling, Ethernet, VOD, Optical Fiber, Cable Television, Computer Network..., IP, IPTV, Cable Modems, DWDM, Network Design
Education
Fresno City College 1983 — 1984
Geography
Cox Communications November 2012 - Present
Cox Communications October 2010 - November 2012
Comcast Cable July 2007 - October 2010
Comcast Cable September 2006 - July 2007
Deerpoint Cove Land Company, Inc. June 2003 - September 2006
Skills
Analytics, Forecasting, Strategic Planning, Market Research, Accounting, Problem Solving, Decision Making, Business Analysis, Marketing Research, Supervisory Skills, Sales Management, Unica, Acquisition Marketing, Data Analysis, Database Marketing, Segmentation, Competitive Intelligence, Team Leadership, Budget Management, Excel, Market Analysis, Microstrategy, CSG, Project Management, Oracle, Budgets, Marketing, Call Centers, Management, Marketing Strategy, Sales Operations, Cross-functional Team..., Analysis, Sales, Leadership, Telecommunications
Education
Florida State University 2003 — 2007
Bachelors of Science, Business Administration2007
Florida State University - College of Business 2003 — 2007
Bachelor of Science, Business Administration
Chipola College 2000 — 2003
Associates in Arts, Business Administration 2003
Phacil, Inc. July 2013 - Present
Phacil, Inc 2013 - 2014
Acuity Consulting, Inc. October 2006 - June 2013
Comcast Cable 1993 - 2006
Skills
Managerial Finance, Financial Analysis, Federal Government, Business Analysis, Process Improvement, Financial Reporting, Financial Accounting, Business Process..., Internal Controls
Education
Fordham University
Bachelor's degree, Accounting
Comcast Cable December 2014 - Present
Comcast June 2012 - Present
Comcast Cable June 2012 - 2013
Ascent Consulting Inc. 2011 - June 2012
CEPATechnologies 2009 - 2011
Kronos 2008 - 2009
American Bank 2006 - 2008
Epic Mortgage 2003 - 2006
Skills
Recruiting, Sales, Business Development, Salesforce.com, Sales Management, Leadership, Account Management, Sourcing, Cold Calling, Team Building, Team Leadership, Social Media, B2B, Direct Sales, Negotiation, Customer Service, Retail, New Business Development, Selling, Time Management, Contract Negotiation, Product Development, Coaching, Hiring, Sales Operations, Start-ups, Sales Process, Customer Relations, Problem Solving, Public Speaking, Consultative Selling, Banking, Customer Retention, Customer Satisfaction, Lead Generation, Management, Sales Presentations, Executive Management, Solution Selling, Strategy, Security, Networking, Telecommunications, CRM, Strategic Partnerships, SaaS, Training, Cloud Computing, VoIP, Managed Services
Education
Military 1989 — 1996
United States Army
Franklin Pierce College
Self-employed September 2011 - Present
Comcast Cable June 2008 - October 2011
Winn Dixie Stores June 2001 - March 2007
Skills
Customer Service, Coaching, Customer Satisfaction, Sales, Marketing, Team Building
Education
Frank H. Peterson 1994 — 1998
Florida Community College at Jacksonville
Frank H Peterson Academies
Comcast Cable March 2013 - Present
Comcast August 2009 - March 2013
Enterprise Rent-A-Car March 2004 - August 2009
Skills
Troubleshooting, Networking, Customer Service, Telecommunications, Training, VoIP, Cabling, Telephony, Wireless, Broadband, Call Centers, Customer Satisfaction, Leadership, Routers, Security
Education
Florida State University 2004 — 2008
BACHELOR OF SCIENCE, STUDIO ART (GRAPHIC DESIGN)
Convergys 2011 - 2013
Comcast May 2009 - June 2011
Comcast May 2006 - May 2009
Comcast Cable 2000 - 2006
AT&T Universal Card Services 1995 - 1999
AT&T American Transtech 1991 - 1995
Skills
Workforce Management, Vendor Management, Process Improvement, Contact Center..., Income Statement, Microsoft Office, TQM, A+, HTML, Call Center, Customer Experience, Call Center Development, Training, Leadership, Telecommunications, Customer Retention, P&L, Customer Satisfaction, Call Centers, Avaya, Management, Team Building, Strategy, Forecasting, Team Leadership, P&L Management, Employee Engagement, Customer Service, Coaching, Cross-functional Team..., BPO, Troubleshooting, Project Management, Outsourcing, Sales, Budgets, Contact Centers, Operations Management, Strategic Planning, Performance Management, Contract Negotiation, CRM, Executive Management, Business Process..., IVR, Service Delivery, Team Management, Marketing, Inbound Marketing, Sales Process
Education
Jacksonville University 2004 — 2007
BA, Business Administration
Florida State College at Jacksonville 1999 — 2002
AA, Marketing
Comcast Cable May 2015 - Present
Harmony Software Solutions, LLC December 2014 - Present
Live Bands Touring March 2007 - Present
Apple April 2012 - September 2012
Live Nation October 2010 - May 2011
Tickets.com November 2008 - September 2010
Live Nation April 2005 - November 2008
Fresh TracksMusic 2006 - 2007
Wild Oats Markets June 2004 - November 2004
Toad's Place October 2003 - September 2004
Skills
Entertainment, Social Networking, Time Management, Leadership, Facebook, Ticketing, Customer Service, Event Planning, Social Media Marketing, Public Relations, OS X, Event Management, Final Cut Pro, Promotions, Music, Customer Relations, Word, PowerPoint, Excel, Microsoft Office, Account Management, Online Marketing, Public Speaking, Vendor Relations, Sports, Press Releases, Hospitality, Mac OS X, iCloud, iPhoto, Compressor, iMovie, AppleTV, Various Apple Software..., Adobe Premier CS5&6, Cyberlink Power Director, Nikon D7100 DSLR, Web Commercials, Adobe Creative Suite, BroadcastPix
Education
American Bartenders School 2003 — 2003
Certification, Bartending
Florida State University 2000 — 2001
Criminology
Naugatuck Valley Community College 1995 — 1999
Associate of Science, Criminal Justice and Public Safety
Comcast Cable February 2010 - Present
Kipp Software January 2003 - Present
University of Colorado at Denver June 2003 - June 2010
Mentis International July 2006 - January 2010
Vidiom Systems November 2005 - June 2006
netDecide 2000 - 2002
Virginia Tech August 1995 - March 2000
TechnoTeacher 1991 - 1995
Skills
Agile Methodologies, JavaScript, C#, Java, Networking, Software Engineering, Strategy, XML, HTML, Software Development, Training, SQL, Linux, Web Services, Perl, C++, Integration, Scrum
Education
Virginia Polytechnic Institute and State University 1995 — 2000
MS/ABD, Computer Science
Florida State University 1985 — 1990
MS, Computer Science
Comcast Cable October 2013 - Present
Comcast Cable May 2013 - October 2013
PC Management/Immix Wireless October 2005 - July 2012
Sprint September 2004 - October 2005
Sony Electronics May 2001 - August 2004
Skills
Customer Service, Customer Relations, Call Center, Troubleshooting, Customer Satisfaction, Telecommunications, Inventory Management, Inventory Analysis, GSM, Wireless Services, Callcenter, Call Centers, Wireless, Sales, Budgets, Leadership, Management, Mobile Devices, Training, Selling, Product Management, Recruiting, Sales Operations, Technical Support
Education
Florida State University 1998 — 2001
Bachelor of Science, Information Studies
Comcast Cable May 2009 - Present
Comcast Hometown Network June 2007 - May 2009
Comcast Cable September 2004 - June 2007
CN8 - The Comcast Network 2002 - 2004
AT&T Broadband 2000 - 2002
National Amuesments 1999 - 2000
Southwestern Bell Mobile Systems / Cellular One 1997 - 1998
Hoyts Cinemas Corporation 1993 - 1997
Cablevision Industries 1989 - 1995
Skills
Telecommunications, Process Improvement, Television, Internal Communications, Broadcast, Management, Telephony, Broadband, Call Center, Technical Leadership, Broadcast Television, Telecommunications..., Marketing, Operations Management, Retail, Cinema, Camera Projection, Sports Production, Network Engineering, IPTV, Computer Network..., Team Leadership, Call Centers, Customer Retention, Digital Video, Networking, Training, Team Building, Video
Education
Framingham State College 1995 — 2000
High School
University of New Hampshire School of Law, formerly Franklin Pierce Law Center January 2013 - Present
University of New Hampshire School of Law July 2004 - January 2013
BJ's Wholesale Club April 2003 - July 2004
Kelly Services August 2002 - April 2003
Kelly Services February 2000 - August 2002
Comcast Cable August 1998 - October 1999
Comcast Cable June 1997 - August 1998
Skills
Research, Customer Service, Human Resources, Applicant Tracking...
Education
Franklin Pierce University
BA, Social Work & Counseling
The Washington Post July 2010 - Present
State of Maryland - Office of Lt. Governor Anthony G. Brown August 2009 - July 2010
Comcast Cable August 2006 - August 2009
Strategic Communications Group July 2005 - August 2006
Havas Worldwide (formerly Euro RSCG Worldwide) 2003 - 2005
GolinHarris 2002 - 2003
Skills
Media Relations, Strategic Communications, Internal Communications, Crisis Communications, Public Relations, Community Development, Publicity, Event Management, Strategic Planning, Press Releases, Project Planning, Social Media
Education
University of South Carolina-Columbia 1999 — 2001
BA, Journalism & Mass Communication
Franklin Pierce University 1993 — 1997
BA, Psychology
Granite State Management & Resources August 2014 - Present
MWA November 2013 - August 2014
Comcast Cable 2010 - 2013
Best Buy August 2007 - June 2010
Skills
Customer Service, Technical Support, Office Administration, Microsoft Office, Multi-line Phone, Event Planning, Event Management, Community Outreach, Communication Skills, Mentoring, Team Leadership
Education
New Hampshire Technical Institute 2003 — 2008
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Franklin Pierce College
Duval County Public Schools December 2013 - Present
Keller Williams Jacksonville Realty October 2013 - Present
UF Health Jacksonville March 2004 - September 2013
Comcast Cable September 1997 - January 2004
Citi May 1991 - September 1997
Skills
Public Relations, New Hire Orientations, Public Speaking, Healthcare, Team Leadership, Public Administration, Management, Management Development, Cross-functional Team..., Organizational..., Human Resources, Temporary Placement, PeopleSoft, Staff Development, Interviews, Project Management, Employment Law, Management Consulting, Healthcare Recruiting, Experience working in a..., OFFCP, EEO Investigations, Management Training, Interview Training, Assessment Building, ADP, HR Policies and..., Professional..., Student Professonal..., Teaching, Training Delivery, Lesson Planning
Education
Webster University 2012 — 2014
Master's degree (current), Human Resources Management/Personnel Administration, General
Florida State University
Bachelor of Arts (BA), Visual and Performing Arts
Urban Sleep Store February 2006 - September 2014
Comcast Cable October 2003 - July 2004
Robert Half International July 1999 - April 2003
Skills
Advertising, Business Management, Team Building, Budgeting, Business Planning, Customer Relations, Coaching, Contract Negotiation, Excel, English, Health, Inventory Management, Innovation, Team Leadership, Life, Microsoft Office, Manufacturing, Negotiation, Operations Management, Optimization, Purchasing, Quality Assurance, Quickbooks, Retail, Market Research, Online Marketing, Customer Service, Problem Solving, Spanish, Teaching, Vendor Management, Writing, Management, Budgets, Customer Satisfaction, PowerPoint
Education
Foothill College 2000 — 2002
Associates, Business Management
Clovis High School 1993 — 1997
High School Diploma
ZaZZed, LLC June 2013 - Present
Alta Accounting and Compliance July 2012 - Present
Comcast Cable January 2009 - June 2012
Brite Factory March 2005 - December 2008
Plaza Furniture April 1996 - February 2005
Williams Imports September 1995 - March 1996
Mission Hills Mortgage July 1994 - August 1995
Realty World - Eagle Properties Group May 1993 - June 1994
JK Furniture October 1991 - April 1993
Mexicana Arilines April 1982 - September 1991
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation
Education
Fresno City College 1992 — 1994
Associate of Arts (AA), Real Estate
Comcast Cable April 2013 - Present
United States Postal Service July 2008 - July 2012
McDonald's Corporation August 2005 - December 2008
Skills
Customer Service, Transportation, Microsoft Office, Computer Hardware, Data Entry, Computer Repair, Windows 7, Troubleshooting, Microsoft Word, Microsoft Excel, Inventory Management, Access, Cashiering, PowerPoint, Time Management, Customer Satisfaction, Computer Maintenance, Outlook, XP, Oracle SQL, Microsoft Servers, Exchange 2010/2007/2003, Active Directory, CompTIA A+ Essentials, CompTIA Network+, Visual Basic
Education
Fountainhead College of Technology 2012 — 2013
Associate of Occupational Science, Information Technology, 3.96
aol.com May 1996 - Present
Comcast Cablevision January 1996 - Present
Digital By Design May 1995 - Present
Comcast Cable 1995 - Present
AOL January 1995 - January 1996
AOL Time Warner March 1993 - May 1995
Education
Florida State University 1989 — 1992
CIS, CIS
Tallahassee Community College 1988 — 1989
CIS, CIS
lincoln sr high 1982 — 1982
Lincoln Sr. High School
Tallahassee Community College
S. degree, Computer Information Science
Music Lessons Express July 2011 - Present
B&D Entertainment March 2011 - Present
Florida Agency for Persons with Disabilities October 2010 - June 2011
Music Lessons Express 2011 - 2011
Enterprise Rent-A-Car May 2010 - October 2010
DEX Imaging January 2010 - August 2010
HERTZ CAR RENTAL October 2009 - December 2009
Whataburger January 2007 - June 2009
2005 to 2007 June 2005 - March 2007
Comcast Cable January 2000 - March 2007
Education
Florida State University
Sociology, Sociology, Communications, Public Relations
Santa Fe Community College
Associate's of Arts
Comcast September 2013 - Present
UIEvolution December 2011 - August 2013
Comcast November 2010 - November 2011
Comcast Cable August 2008 - November 2010
Comcast May 2006 - August 2007
Comcast June 2005 - April 2006
OptiStor Technologies May 2003 - August 2003
Key Bank January 1997 - January 2000
Skills
Customer Retention, Customer Service, Call Center, Customer Satisfaction, Promotions, Project Planning, Strategic Communications, Leadership, Team Building, Training, Management, Marketing Communications, Call Centers, Process Improvement, Forecasting, Sales, Budgets, Product Development, Analysis, Product Management, Cross-functional Team..., Negotiation, Retail, Telecommunications
Education
Fort Lewis College 2001 — 2004
Business Administration, Marketing Focus
Eastlake 1994 — 1997
Comcast Cable September 2015 - Present
Comcast Cable April 2009 - September 2015
Comcast Cable Communications August 2006 - April 2009
Skills
Call Center, Customer Satisfaction, Customer Retention, Training, Customer Service, Telecommunications, Onboarding, Process Improvement, Microsoft Office, Coaching, Troubleshooting, Direct Sales, Software Documentation, Call Centers, Leadership Development, Networking, Customer Experience, Team Building, Human Resources, Recruiting, Leadership, Time Management, Sales Operations, Sales, Employee Relations, Management, Account Management, Performance Management, Program Management, Salesforce.com, Employee Training, Team Leadership, Vendor Management, Cross-functional Team..., Outlook, VoIP
Education
Florida State University 1999 — 2003
Pine View School 1996 — 1999
Sand Cherry Associates November 2013 - Present
Eyesofblue, LLC. November 2013 - Present
Vubiquity June 2010 - July 2013
Southeastern Printing July 2009 - April 2010
Comcast Cable May 2006 - June 2009
Comcast Cable November 2002 - May 2006
Comcast Cable January 2001 - November 2002
Comcast Cable 2000 - 2001
Comcast Cable July 1999 - May 2000
Comcast Cable January 1998 - July 1999
Skills
Business Planning, Product Management, Marketing Strategy, Product Launch, Strategic Partnerships, Branding & Identity, Strategic Planning, Business Development, VOD, Product Marketing, Broadband, Account Management, Product Development, Telecommunications, Digital Media, IPTV, New Business Development, Start-ups, Digital Marketing, Leadership, Advertising, Cross-functional Team..., Entrepreneurship, Program Management, Integrated Marketing, Marketing, Business Strategy, Management, Integration, Sales, CRM, Mobile Devices, Team Leadership, Forecasting, P&L Management, Competitive Analysis, Executive Management, Budgets, Interactive TV, Cable Television, Strategy, Project Management, Wireless
Education
Fordham University 1979 — 1983
Bachelors, Communications
Florida State College at Jacksonville August 2014 - Present
MSC Care Management 2010 - 2011
US Census Bureau April 2010 - June 2010
Aetna August 2006 - November 2009
Comcast Cable October 2005 - August 2006
CitiStreet May 2004 - April 2005
Washington Mutual January 2005 - March 2005
Blue Cross Blue Shield of Florida January 2004 - October 2004
First Coast Security Services, Inc. June 2000 - November 2003
Skills
Customer Service, Microsoft Office, Microsoft Word, Customer Retention, Telephone Skills, Insurance, Public Speaking, Inventory Management, Call Centers, Troubleshooting, Teamwork, Team Building, Data Entry, Training, Supervisory Skills, Coaching, Social Media
Education
Florida State College at Jacksonville 2014 — 2016
Information Technology, Freshman
Florida State College at Jacksonville 2014 — 2016
Associate of Science (A.S.), Information Technology
Englewood High School 1994 — 1999
High School Diploma, General Studies
Comcast August 1994 - Present
Comcast Cable 1994 - Present
Skills
Workforce Planning, Employee Engagement, Performance Management, Talent Management, Deferred Compensation, Onboarding, Workforce Management, HRIS, Succession Planning, FMLA, HR Policies, Coaching, Benefits Administration, Labor Relations, Union Avoidance, Employee Relations, Talent Acquisition, Employee Benefits, Call Center, Change Management, Leadership Development, Personnel Management, Training, New Hire Orientations, Job Descriptions, Vendor Management, College Recruiting, Management, Recruiting, Training Delivery, Human Resources, Temporary Placement, Applicant Tracking..., Interviews, Call Centers
Education
Florida State University 1980 — 1982
Bachelor of Science (BS), Risk Management & Insurence
Comcast Spotlight February 2012 - Present
Comcast Cable August 2008 - February 2012
Fitness 19 August 2005 - August 2008
American Furniture Warehouse 2002 - 2004
Skills
Bodywork, Weightlifting, Mechanics, Public Speaking, Personal Training, Management, Security, Security Management, Leadership, Sports, Microsoft Office, Photography, Event Planning, Sales, Team Building, Customer Service, Social Media, Team Leadership
Education
Fort Lewis College 2001 — 2002
Starwood Hotels & Resorts Worldwide, Inc. April 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. July 2013 - Present
Comcast Cable March 2012 - July 2013
Comcast Cable October 2010 - March 2012
AB Catering Food and Service LLC May 2010 - October 2010
The Zimmerman Agency August 2009 - December 2009
Education
Florida State University 2006 — 2010
Bachelor of Science (B.S.), Public Relations, minor in Business
Meddaugh Advertising, Inc. June 2015 - Present
Comcast Cable April 2008 - May 2015
New York Real Estate Journal January 2004 - April 2008
Sankaty Head Golf Course June 1994 - August 1998
Skills
Customer Service, Desktop Publishing, Adobe Creative Suite, Microsoft Office, Graphic Design, Photography, Photoshop, Social Media, Editing, Social Networking, Press Releases
Education
Franklin Pierce University 1999 — 2003
Bachelor of Arts (B.A.), Mass Communication/Media Management
Comcast Cable July 2014 - Present
Skills
Cisco IOS, TCP/IP, PPPoE, DHCP, DOCSIS, WiMAX, Fiber Optics, Troubleshooting, POTS, DSL, IPTV, Internet Services, Customer Service, Network Provisioning, Network Architecture, VoIP, Technical Training, Team Leadership, Technical Writing, IP, Computer Network..., VMware, Network Administration, Windows 7, IP Multicast, IGMP, RADIUS, Technical Support, OSPF, BGP, Servers, Network Design, Network Management..., Personnel Training, Metaswitch, IneoQuest, MPLS, DNS, Managed Services, ATM networks, T1, Juniper, Leadership, Metro Ethernet, Project Management, Global Leadership, Mountain Biking, Hiking, Routing
Education
Fort Hays State University 2008 — 2013
Bachelors of Science in Informatics, Networking/Telecommunications
Salina High School South 2001 — 2005
Fortino Winery April 2013 - Present
Adecco January 2013 - Present
The Savory Specialist January 2013 - Present
The International Culinary Center November 2012 - Present
SERVPRO of Santa Clara March 2011 - Present
Claddaugh Irish Pub September 2012 - November 2012
Mary Kay Inc. 2008 - 2009
Mary Kay Inc. 2008 - 2009
Siliconware USA Inc. 2007 - 2009
Comcast Cable 2006 - 2006
Skills
Press Releases, Public Speaking, Marketing Strategy, Business Profiles, Editorial, Special Events..., Catering, Nutrition, Food Service Sanitation, Food Service, Food Preservation, Plating, Marketing, Food, Cooking, Business, Public Relations, Customer Service, Event Planning, Leadership, Restaurants, Team Building, Culinary Skills, Event Management, Social Networking
Education
International Culinary Center 2012 — 2013
Certification, Culinary Arts/Chef Training
Menlo College 2003 — 2005
BA, Mass Communication Media Studies
Foothill College 2000 — 2003
A.A., Journalism and History
Comcast Cable April 2013 - Present
ManpowerGroup December 2011 - March 2013
Checkpoint Systems March 2011 - December 2011
Comcast July 2010 - March 2011
Gap May 2006 - July 2010
Sesame Place May 2008 - June 2009
Skills
Recruiting, Interviews, Applicant Tracking..., Microsoft Office, Process Scheduler, Lotus Notes, Retail, Data Entry, Hiring, Temporary Placement, Photography, Typing, File Management, Creative Services, Scheduling, Highly Adaptable, Fast Learner, Planner, Organization, Handle Confidential..., Dependable Team Player, Reference Checking, Employee Referral..., Administrative..., Market Research, Highly responsible, Work Well Independently, Energetic Self-Starter, Passionate about work, Highly Reliable, Digital Photography, Transaction Processing, Training, Human Resources, Onboarding, Management, Leadership
Education
The College of New Jersey 2006 — 2009
Bachelor of Arts in Psychology
Fordham University 2005 — 2006
Comcast Cable October 2014 - Present
ZHUUM January 2014 - Present
Education
University of Massachusetts at Lowell 2012 — 2014
Master of Science (M.S.)
University of Massachusetts at Lowell 2002 — 2010
B.S.
Massachusetts Communications College 1996 — 1998
A.S in Recording Arts
Middlesex Community College 1994 — 1996
A.S
Billerica
Framingham State College
ADT Home Security Alarm System January 2014 - Present
Primerica April 2012 - Present
American Income Life Insurance Company July 2013 - November 2013
Jacksonville Sheriff Office April 2006 - September 2011
Comcast Cable June 1999 - April 2006
Skills
Insurance, Customer Service, Life Insurance, Term Life Insurance, Team Building, Commercial Insurance, Whole Life, Fixed Annuities, Microsoft Office, Telecommunications..., Client Billing, Typing, Data Entry, Call Centers, Collections, Decision Making, Telephone Skills, At Multitasking
Education
Jones College-Jacksonville 2008 — 2011
Bachelor's Degree, Business Administration and Management, General
Florida Technical College 2001 — 2003
Associate's Degree, Business Administration and Management, General
Comcast Cable 2003 - Present
Remodels / House Flipping February 2001 - Present
Skills
Telecommunications, Customer Service, Management, Project Management, Team Leadership, Leadership, Account Management, Remodeling, Real Estate, Construction Management, Employee Relations, Creative Real Estate...
Education
Fountainhead College of Technology 2001 — 2002
University of Tennessee-Knoxville 1998 — 1999
CareCredit, part of Synchrony Financial September 2014 - Present
Idealease November 2013 - September 2014
Verizon Wireless May 2013 - October 2013
FoodServiceWarehouse.com September 2010 - July 2013
Comcast Cable May 2008 - April 2013
Skills
Direct Sales, Sales, Telecommunications, Account Management, Sales Management, Customer Satisfaction, Customer Service, Wireless, Customer Retention, Sales Operations, Solution Selling, Retail, Customer Experience, Cold Calling, Call Centers, Sales Process, B2B, Team Leadership, Mobile Devices, Salesforce.com, New Business Development, Product Marketing, Marketing, Team Building, Strategic Planning, CRM, Marketing Strategy, Management
Education
Fort Lewis College 1998 — 2002
English, Communications, English Communications
Hastings College 1998 — 1999
Merchants Automotive Group October 2013 - January 2014
Steward Health Care August 2012 - February 2013
Elliot Hospital May 2007 - September 2012
PC Connection June 2005 - February 2007
Fresenius Medical Care October 2003 - June 2005
MCI CONFERENCING 2003 - 2003
Cisco Systems October 2000 - October 2002
ARIBA/SUPPLIERMARKET.COM 2000 - 2000
Comcast Cable 1998 - 2000
Skills
Lawson, Kronos, Access, Crystal Reports, BSI, Report Writing, Problem Solving, Business Objects, Writing, Word, Excel, PowerPoint, Editing, Visual Basic, Outlook, Microsoft Office, MS Project, Research, Teamwork, Social Media, Blogging, Documentation, Teaching, Customer Service, Data Analysis, Event Planning, Lotus Notes, Team Building, Software Documentation, Microsoft Excel, Project Management, Healthcare, Human Resources, Management, Project Planning, Integration, Cross-functional Team..., Microsoft Word, Organizational..., Leadership, Budgets, Strategic Planning, Business Process, Time Management, Testing, Visio, HRIS, Software Implementation, System Administration, Policy
Education
Framingham State College 1992 — 2006
BS and a Minor in Business, Concentration in Business Administration
Dracut High School 1989 — 1992
BS, Concentration in Business Administration
Duval County Public Schools August 2012 - Present
FSCJ January 2004 - Present
Comcast Cable June 2006 - July 2012
Comcast January 2006 - July 2012
Comcast January 1999 - June 2006
Comcast January 1998 - January 1999
First Union January 1998 - January 1998
BARNETT BANK January 1997 - January 1998
ALLIANCE MORTGAGE COMPANY January 1996 - January 1997
American Express January 1990 - January 1996
Skills
HRIS, College Recruiting, Employee Engagement, Human Resources, Interviews, Management, Screening, Hiring, Team Management, Change Management, Customer Service, Job Fairs, Sales, Background Checks, Resource Management, Workforce Planning, New Hire Orientations, Benefits Administration, Community Outreach, HR Policies, Employee Benefits, PeopleSoft, Technical Recruiting, Training, Employee Training, Call Centers, Coaching, Customer Satisfaction, Telecommunications, Account Management, Process Improvement, Team Building, Team Leadership
Education
Webster University 2000 — 2002
Master's degree, Human Resources Management/Personnel Administration, General
Florida State University 1985 — 1989
Bachelor of Science (BS), Communications
Duncan U. Fletcher High School
Duncan U. Fletcher High School
Irdeto March 2013 - Present
Comcast Cable March 2008 - January 2012
Comcast March 2008 - January 2012
Egenera 2005 - 2008
Pomeroy 2005 - 2005
Agilent Technologies 2000 - 2004
Avaya 1998 - 2001
MCI Corporation 1996 - 1998
United States Air Force 1986 - 1996
Skills
Process Improvement, Telecommunications, Product Management, VoIP, Data Center, IP, CRM, Vendor Management, Strategy, Pre-sales, Account Management, Networking, Unified Communications, Telephony, Technical Support, System Administration, Cloud Computing, Wireless, Cisco Technologies, Ethernet, Integration, Network Design, TCP/IP, Virtualization, Management, Strategic Partnerships, Program Management, Cross-functional Team...
Education
Front Range Community College
AS CIS, Network Security
Southern Illinois University, Carbondale
BS, Electronics Management
U S Air Force College
AS, Electronics Technologies
Company Confidential July 2013 - March 2014
Comcast Cable October 2010 - June 2013
Comcast Cable January 2008 - October 2010
Bright House Networks June 2005 - January 2008
Bright House Networks June 2002 - June 2005
AOL Time Warner Cable January 2000 - June 2002
GTE Data Services (Computer Professional Staffing) August 1999 - January 2000
TEKsystems May 1998 - May 1999
Comcast Telephony Communications of Florida, Inc. August 1997 - March 1998
Supercomputer Computations Research Institute (SCRI) @ FSU January 1997 - August 1997
Skills
Windows, IP, Network Engineering, DOCSIS, Ethernet, Network Architecture, MPLS, Network Design, VoIP, BGP, TCP/IP, Routing, Cisco Technologies, IPv6, OSPF, Cisco IOS, Routers, Juniper, Broadband, Routing Protocols, SNMP, DWDM, System Deployment, Network Administration, QoS, Troubleshooting, Integration, ATM networks, Supercomputing, WAN, Linux, Unicos, RS/6000, AIX Administration, Solaris, Turbo Pascal, Ada programming, C++, x86 Assembly, Mac OS X, Windows XP Pro, Windows Vista, Microsoft Windows 98, Data Analysis, Big Data, Gensym G2, Hadoop, R (GNU S), IPDR, Software Development
Education
Florida State University 1993 — 1999
BS, Computational Sciences
Fletcher Sr. High 1990 — 1993
Computer Science and Physics
Comcast Cable 2009 - Present
Comcast Cable 2005 - 2009
Comcast Cable 2003 - 2005
Comcast Cable 2001 - 2003
Comcast Cable 1995 - 2001
Suburban Cablevision 1993 - 1995
Suburban Cablevision 1987 - 1993
Suburban Cablevision 1984 - 1987
Suburban Cablevision 1980 - 1984
Skills
Telecommunications, Strategic Partnerships, Account Management, Sales Management, Direct Sales, Social Media, Contract Negotiation, Marketing, Forecasting, B2B, Team Building, Leadership, Program Management, Sales, Sales Operations, Management, Negotiation, Business Development, Customer Retention, Cold Calling, Project Planning, Operations Management, Product Marketing, Salesforce.com, Customer Satisfaction, Analysis, Call Centers, Cross-functional Team..., Competitive Analysis, Sales Process, Strategy, Selling, Product Management, CRM
Education
Florida State University 1978 — 1979
MBA, Management
Seton Hall University 1973 — 1977
BS, Marketing
Queen of Peace High School
University of Pennsylvania April 2013 - Present
St. Raymond Catholic School February 2011 - March 2013
Comcast Cable May 2008 - June 2009
Skills
Research, Higher Education, Nonprofits, Data Analysis, Alumni Relations, Fundraising, Survey Research, Programming, Event Planning, Microsoft Excel, Community Outreach, Art History, Access Database, Microsoft Office, PowerPoint, Office Administration, Teaching, Management
Education
Temple University 2008 — 2010
Bachelor of Arts (B.A.), Art History
Fordham University 2006 — 2007
University of Rochester 2003 — 2005
Florida Department of Children and Families September 2014 - Present
Freelance Graphic Designer & Web Developer June 2006 - Present
AutoZone August 2013 - September 2014
Institute for America’s Health October 2013 - March 2014
Pizza Hut July 2009 - August 2013
Comcast Cable September 2007 - February 2008
Skills
Graphic Design, Web Design, Illustrator, Logo Design, Typography, Adobe Creative Suite, InDesign, Photoshop, Layout, Corporate Identity, Photography, Multitasking Skills, Highly detail oriented, Organized Multi-tasker, Mac, Dreamweaver, Adobe Acrobat, QuarkXPress, Business Cards, Flyers, Packaging, Posters, Cash Handling Experience, Painting, Cash Register, Multimedia, Facebook, WordPress, Sketching, Creative Problem Solving, Concept Development, Phone Etiquette, Food Preparation, Creative Direction, Website Development, Desktop Publishing, Direct Mail, Brochures, Video Editing, Visual Communication, Branding, Illustration, Flash Animation, Pre-press, Service Delivery, Inventory Management, Microsoft Office, Customer Service, Social Media, Public Speaking
Education
Florida State University 2011 — 2014
Bachelor of Fine Arts (BFA), Fine and Studio Arts, 2.8
Florida State University 2012 — 2012
Minor, Communication and Media Studies, 2.8
Tallahassee Community College 2005 — 2009
Associate of Science (A.S.), Graphic Design, 2.7
Tallahassee Community College 2005 — 2009
Associate of Arts (A.A.), General Studies, 2.8
Healthgrades Inc March 2009 - Present
The Boulder County March 2008 - Present
Comcast Cable June 2006 - January 2008
University of Colorado Management Systems January 2005 - May 2005
Level 3 Communications January 2004 - July 2004
Deloitte Consulting June 2000 - April 2001
Skills
Project Management, Business Intelligence, Data Management, Data Modeling, SharePoint, Oracle, Integration, Databases, Visio, Data Warehousing, Agile Methodologies, Software Documentation, Microsoft SQL Server, MS Project, CRM, Requirements Gathering, Data Analysis, Analysis, SQL, SSIS, Scrum, Enterprise Software, ETL, SSRS, SDLC, .NET, Management, Business Analysis
Education
Southern New Hampshire University 1987 — 1992
MS in CIS & MBA, CIS and Fiancial Systems
Franklin University 1982 — 1986
BS, Computer Science Management
Franklin University 1976 — 1980
BA, Franklin University
Comcast Cable November 2010 - Present
Comcast 2010 - 2015
Comcast 2010 - 2015
Rogers Communications March 2008 - October 2010
Cox Communications July 2006 - March 2008
Sprint Nextel June 2005 - July 2006
Nextel Communications January 2003 - June 2005
Nextel 2001 - 2005
Nextel Communications January 2001 - June 2003
AT&T Communications February 1986 - January 2001
Skills
Telecommunications, Vendor Management, VoIP, Product Management, Call Center, Call Centers, Cross-functional Team..., Data Center, Leadership, Management, Networking, SaaS, Software Project..., Strategy, SDLC, Program Management
Education
Fordham Gabelli School of Business 1991 — 1993
MBA, Marketing, Business Management
New York University 1982 — 1986
Bachelor's Degree, Business Management
Comcast August 2014 - Present
Barclaycard January 2014 - July 2014
Barclaycard March 2008 - December 2013
Macchio Brothers Management, LLC March 2004 - August 2012
Comcast Cable October 2005 - March 2008
Lockheed Martin March 2003 - September 2005
Liz Claiborne June 2002 - August 2002
Skills
ETL, Data Modeling, Data Warehousing, SQL Tuning, T-SQL, Database Design, SDLC, PL/SQL, Requirements Analysis, Oracle, Requirements Gathering, Performance Tuning, Databases, Agile Methodologies, SQL, Microsoft SQL Server, PMO, SQL Loader, MicroStrategy Reporting, Data Integration, Application Architecture, Software Development, Visio, Software Project..., Business Intelligence, Business Analysis
Education
Florida State University - College of Business 1998 — 2002
B.S., Management Information Systems
Baird & Warner June 2015 - Present
Comcast Cable November 2002 - December 2007
Comcast Cable September 2000 - November 2002
Comcast Cable May 1999 - September 2000
Comcast Cable July 1994 - May 1999
Skills
Management, Telecommunications, Team Building, Cross-functional Team..., Strategic Planning, Leadership, Call Centers, Broadband, Team Leadership, Strategic Partnerships, Cable Television, Change Management, Coaching, Contract Negotiation, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Forecasting, Process Improvement, Vendor Management
Education
Florida State University - College of Business 1992 — 1994
Master of Accounting, Accounting and Business/Management
Florida State University 1986 — 1990
Bachelor of Science, Business
Fujifilm Diosynth Biotechnologies September 2013 - Present
Fujifilm Diosynth Biotechnologies May 2008 - September 2013
Fujifilm Diosynth Biotechnologies March 2005 - May 2008
Comcast Cable 1999 - 2004
Skills
Marketing Strategy, Marketing Communications, Biotechnology, Lifesciences, Technology Transfer, Social Media Marketing, Pharmaceutical Industry, Media Planning, Event Management, Budget Process, Corporate Events, Budget Monitoring, Telecommunications, Biopharmaceuticals, Business Development, Life Sciences, Sales, Marketing, GMP, New Business Development, Management, Market Research
Education
Florida State University - College of Business 1994 — 1999
Bachelor of Science (B.S.), Marketing
adidas March 2015 - Present
adidas March 2013 - March 2015
adidas June 2011 - March 2013
adidas August 2010 - June 2011
Comcast Cable March 2009 - July 2010
Skills
Presentation Design, Organization, Communication Skills, Event Planning, Coaching, Customer Retention, Customer Service..., Customer Service..., Consumer Behaviour, Web Analytics, Product Customization, Content Production, Footwear, Project Management, Sporting Goods, User Experience, Merchandising, Retail, Apparel, Marketing Strategy, E-commerce, Strategy, Visual Merchandising, Product Management
Education
Florida State University 2004 — 2008
Music
Capelouto Termite & Pest Control August 2015 - Present
Comcast Cable January 2012 - April 2015
Comcast Cable 2012 - April 2015
Sacino's by Vince March 2010 - January 2012
PC Wireless March 2009 - November 2009
Pivotal Point Enterprise, Inc March 2008 - May 2009
Pivotal Point March 2008 - April 2009
Whole Child Leon- United Way of the January 2007 - May 2007
Sacino's by Vince October 1998 - August 2006
Skills
Microsoft Office, Customer Service, Customer Relations, Windows, Excel, Sales, Team Building, Outlook, Microsoft Word, Payroll, Team Leadership, Strategic Planning, Community Outreach, Process Scheduler, Direct Sales, Leadership, PowerPoint, Administrative..., Social Media, Access, Microsoft Excel, Training, Research, Management
Education
Florida State University 1994 — 2013
Bachelor of Science, Information Technology
Florida State University 1994 — 2009
BS, Information Technology
Tallahassee Community College 2003 — 2007
Associate, Arts
James S. Rickards High School 1990 — 1994
Diploma, Honors/Regents High School/Secondary Diploma Program
Comcast Cable Strategic Routing ManagerComcast2007 - Present
Education
Franklin Pierce University
American Landmark Group October 2014 - Present
Comcast July 2005 - September 2010
Comcast Cable August 2002 - July 2005
Comcast August 1999 - August 2002
Intergration Technologies October 1997 - August 1999
Skills
QuickBooks, Microsoft Office, Financial Analysis, Financial Reporting, Financial Accounting, Financial Planning, Full-Charge Bookkeeping, Critical Thinking, Communication, Variance Analysis
Education
Franklin University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Accounting
Charter Communications February 2008 - Present
Comcast Cable June 2002 - August 2007
Skills
Cisco Technologies, Telecommunications, VoIP, IP, Wireless
Education
Florida State University 1996 — 2001
Bachelor's, Political Science
Lecanto High School 1992 — 1996
Comcast Cable March 2013 - Present
Comcast Cable January 2011 - March 2013
Comcast Cable July 2008 - January 2011
Media Placement Group July 2004 - July 2008
Graham Advertising October 2002 - June 2004
Northbridge Productions April 2002 - October 2002
Roger Dean Stadium January 2002 - April 2002
Skills
Media Buying, Integrated Marketing, Advertising, Public Relations, Social Media, Media Planning, Marketing Communications, Radio, Digital Media, Marketing Strategy, Broadcast, Management, Direct Mail, Budgets, Television, Direct Marketing, Google Analytics, B2B, Social Media Marketing, Marketing, Online Advertising, Digital Marketing
Education
Florida State University 2011 — 2011
Hispanic Marketing Communications Course, Hispanic Marketing Communications
University of Florida 1997 — 2001
Bachelors, Liberal Arts - English
The Energy Authority (TEA) July 2005 - Present
Comcast Cable 2001 - 2005
Citibank 1999 - 2001
Skills
Energy Markets, Commodity Markets, Electricity Markets, Natural Gas, Financial Modeling, Energy
Education
Florida Community College at Jacksonville
Centene Corporation April 2015 - Present
Lewis James Professional May 2014 - April 2015
The EXPERTS Bench October 2013 - April 2014
The EXPERTS Bench September 2009 - April 2014
Merrilily Gardens May 2009 - December 2012
Laarhoven Design 2001 - 2009
Comcast Cable 1998 - 2001
Skills
Marketing Communications, Business Development, Strategic Partnerships, Account Management, B2B Marketing, Recruiting, Salesforce.com, Start-ups, Leadership, Marketing, Advertising, Management, Public Relations, E-commerce, Event Management, CRM, Training, Event Planning, Project Management, Sales, Trade Shows
Education
Florida State University
Bachelor of Arts, Communications
Comcast Cable May 2013 - Present
Charles Schwab August 2007 - December 2012
Fiserv January 2008 - July 2008
Skills
Management, Corporate Communications, Financial Services, International Relations, Salesforce.com, Account Management, Customer Retention, Sales, Call Centers, CRM, Direct Sales, Sales Operations, Customer Experience, Sales Management, Cold Calling, Sales Process, Business Development, Product Management, Vendor Management, Leadership, Marketing, Solution Selling, Telecommunications
Education
University of Denver 2011 — 2012
Master of Professional Studies, Organizational Leadership, Fundraising and Philanthropy
Florida State University - College of Business 2007 — 2010
Master of Business Administration (M.B.A.), Master of Business Administration, Concentration in Marketing
University of Florida - Warrington College Of Business 2004 — 2007
Bachelor of Business Administration (B.B.A.), Strategy and Finance
Florida State University 2002 — 2004
Bachelor of Science (B.S.), Fashion Merchandising
Comcast Cable November 2014 - Present
Verizon Wireless January 2010 - Present
Verizon Wireless September 2007 - January 2010
Verizon Wireless September 2004 - September 2007
Verizon Wireless September 2000 - September 2004
General Mills January 1987 - August 2000
Skills
Telecommunications, Direct Sales, Solution Selling, Mobile Devices, Account Management, Customer Retention, Sales Management, Sales Operations, Sales, Customer Satisfaction, Sales Process, Cold Calling, Call Centers, LTE, Cellular Communications, B2B, Customer Experience, VoIP, Customer Service
Education
Fort Lewis College 1982 — 1986
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Comcast Cable August 2006 - Present
Time Warner Cable July 2006 - August 2006
Circuit City Stores, Inc. September 2002 - July 2006
Toys R Us August 1999 - August 2002
Babies R Us August 1997 - August 1999
Education
Florida State University - College of Business 1990 — 1994
B.S., Management
Comcast Cable November 2012 - Present
Comcast June 2011 - November 2012
Comcast 1999 - 2007
TCI.NET 1999 - 2000
Skills
Call Center, Strategic Communications, Management, Process Improvement, Billing Systems, Program Deployment, Solution Implementation, Customer Experience, Customer Support, Communications Planning, Customer Retention, Broadband, Call Centers, Workforce Management, Telecommunications
Education
Fort Lewis College 1994 — 1999
BA, Physiology
Trading Technologies June 2011 - Present
ATT Mobility October 2009 - June 2011
Comcast Cable June 2009 - October 2009
Chicago Mercantile Exchange October 2008 - February 2009
Nitel April 2005 - September 2008
ATT LD 2003 - 2005
WorldCom 1998 - 2003
Verizon Business 1998 - 2003
Skills
MPLS, Ethernet, T1, Process Improvement, Integration, Provisioning, Team Building, Operations Management, Telecommunications, Vendor Management, Project Management, VoIP, Managed Services, Program Management, Cross-functional Team...
Education
Fontbonne University 2000 — 2003
BBA, Business Administration
Fontbonne University 2000 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
ASR Nationwide January 2009 - June 2012
Comcast Cable November 2007 - December 2008
Cookies by Design October 2003 - October 2006
Primerica Financial Services November 1996 - April 2003
Schlotzsky's, Inc. May 1994 - November 1996
Skills
Sales, New Business Development, Forecasting, Management, Human Resources, Customer Service, Training, Team Building, Budgets
Education
Florida State University 1985 — 1989
Economics/Marketing
Comcast Cable October 2006 - Present
Skills
Cabling, Troubleshooting, T1, Software Installation, Computer Hardware, Telephone Skills, Internet
Education
Framingham State College 1999 — 2001
Software Engineer
North Reading High School 1989 — 1992
Aflac March 2015 - Present
New Jersey City University September 2014 - Present
Aflac July 2013 - March 2015
Aflac November 2012 - March 2015
Siemens June 2010 - March 2012
Comcast Cable April 2007 - December 2008
Hennion & Walsh June 2004 - February 2005
Skills
Forecasting, Budgeting, Profitability Modeling, Variance Analysis, Planning, Financial Analysis, Financial Modeling, Strategic Planning, Excel, Budgets, Management, Strategy, Tax, Leadership, Investments, Analysis, Project Planning, Microsoft Excel, Modeling Languages, Employee Benefits, Sales, New Business Development, Training, Customer Service
Education
Fordham Gabelli School of Business 2005 — 2007
MBA, Finance/Management
University of Rhode Island - College of Business Administration 2000 — 2004
BS, Finance/Marketing
Waste Management May 2012 - Present
Waste Management September 2005 - August 2012
Comcast Cable March 2004 - August 2005
Skills
Accounting, Forecasting, Budgets, Variance Analysis, Accounts Receivable, Operations Management, Team Building, Contract Negotiation, Environmental Awareness, Management, New Business Development, Recycling, Strategic Planning, Waste Management
Education
Florida State University - College of Business 1998 — 2003
MACC, Accounting
Comcast Cable April 2015 - Present
Wente Vineyards October 2005 - April 2015
Elliston Vineyards June 1999 - September 2005
Skills
Marketing, Corporate Events, Marketing Strategy, Event Management, Event Planning, Sales Management, Sales, Meeting Planning, Wedding Planning, Wedding Management, Banquet Operations, Banquets, Budget Monitoring, Contract Negotiation, Financial Reporting, Menu Planning, Budget Proposals, Presentations, Site Planning, Staff Management, Leisure Travel, Vendor Management, Venue Management, Wineries, Wine Lists, Anniversaries, Trade Shows, Budgets, Catering, Menu Development
Education
Foothill College
UNAM
Comcast Cable December 2010 - Present
Comcast Cable May 2009 - May 2011
Comcast Cable February 2006 - May 2009
Agrimark Inc./ Cabot August 2003 - February 2006
CIGNA April 2002 - April 2003
WorldNet Communications, Inc. January 2000 - December 2001
US Army October 1995 - October 1999
Skills
Variance Analysis, General Ledger, Financial Analysis, Accounting, Finance, Accruals, Account Reconciliation, Essbase, Financial Reporting, Hyperion Enterprise, Sarbanes-Oxley Act, Journal Entries, Accounts Payable, Forecasting
Education
Southern New Hampshire University 1990 — 1993
MS and MBA
Franklin Pierce University 1984 — 1988
Bachelor
Comcast Cable January 2012 - Present
Comcast Cable October 2007 - January 2012
Comcast Cable November 2006 - October 2007
ING 2005 - 2006
wells Fargo 2003 - 2005
National MS Society 2002 - 2003
Oxford Polymers 1995 - 1997
Skills
Telecommunications, Cross-functional Team..., Marketing, Budgets, Customer Retention, Customer Satisfaction, Customer Experience, Competitive Analysis, Forecasting, Product Marketing, Direct Sales, Strategy, Account Management, CRM, Sales Operations, Marketing Strategy
Education
Franklin Pierce College 1997 — 2001
Bachelor of Science (BS), Marketing
In-Focus Media Inc. August 2000 - Present
In-Focus Media Inc August 2000 - Present
Broadcast Quality Inc May 1997 - May 2000
Broadcast Quality Inc May 1993 - April 1997
Comcast Cable April 1993 - December 1994
Florida Public Television August 1992 - December 1993
Skills
Media Production, Video Production, Video, New Media, Television, Video Editing, Web Video, Digital Media, Broadcast, Documentaries, Social Media, Videography, Commercials, Journalism, Editing
Education
Florida State University 1991 — 1995
Bachelor's degree, Communication and Media Studies
Florida State University
Bachelor of Communications, Media Production
Comcast Business March 2013 - Present
Comcast February 2012 - March 2013
Comcast Cable November 2009 - February 2012
Comcast April 2008 - November 2009
Skills
Call Center, Telephony, Telecommunications, Broadband, Direct Sales, Customer Service, Customer Retention, Customer Satisfaction, Food, Microsoft Office, Microsoft Word, Mathematics, Call Centers, Sales
Education
Saint Leo University 1998 — 2007
Bachelor's degree, Criminal Justice W/ Minor in Human Resources
Florida Community College at Jacksonville 2001 — 2002
Associate of Arts (A.A.), Liberal Arts
Saint Leo University
Master's degree, Criminal Justice W/ Specialization in Forensics
Brookdale Senior Living November 2011 - Present
Independant Consultant June 2011 - Present
Comcast Cable January 2010 - June 2011
Comcast Cable January 2007 - June 2010
Comcast Cable July 1999 - December 2006
Skills
Leadership, Invoicing, Forecasting, Accounting, Direct Sales, Call Center, Contract Negotiation, Customer Service, Finance, Process Improvement, Financial Analysis
Education
Florida State University - College of Business 1988 — 1993
Bachelors, Accounting and Finance
Comcast Cable February 2008 - Present
Freudenberg-NOK April 2007 - February 2008
Freudenberg-NOK September 2005 - April 2007
Freudenberg-NOK January 2003 - December 2004
Skills
Six Sigma, Continuous Improvement, Product Development, Manufacturing Operations, Cross-functional Team..., Lean Manufacturing, Process Improvement, Automotive, Vendor Management, Operations Management, Leadership, Program Management, Strategic Planning, Project Management, Quality Assurance, Telecommunications, Business Process..., Team Leadership, Product Management, Integration, MS Project, PMP
Education
Franklin Pierce College 2002 — 2004
MBA, Leadership
Cologne University of Applied Sciences 1990 — 1994
Bachelor of Science (B.S.), Mechanical Engineering
Choice Counseling September 2014 - Present
Vanguard Cleaning Systems, Inc. March 2013 - Present
Comcast Cable June 2010 - March 2013
Hardage-Giddens Funeral Homes July 2009 - March 2010
Turner Pest Control May 2006 - May 2009
Truly Nolen Pest Control August 2004 - May 2006
Skills
Customer Service, Public Speaking, Team Building, Community Outreach, Sales, Case Management, Microsoft Office, Coaching, Data Entry, Family Services, PowerPoint, Teamwork, Social Services, Outlook, New Business Development, Public Relations, Crisis Intervention, Telephone Skills, Retail, Case Managment, Fundraising, Time Management, Event Planning, Social Networking, Management, Social Media, Event Management, Negotiation, Budgets, Cold Calling, Team Leadership, Leadership, Leadership Development, Customer Satisfaction, Research, Marketing Strategy, Marketing Communications, Social Media Marketing, Recruiting, Strategic Planning, Psychotherapy, Training, Direct Sales
Education
Florida State College at Jacksonville 2011 — 2014
Bachelor of Business Management & Supervision, Business Management & Supervision
Okaloosa Walton Community College 1999 — 2001
Associate's degree, Psychology
Hotwire Communications LLC September 2013 - Present
Atent Communication Consulting, LLC September 2012 - Present
Comcast Cable January 2002 - September 2012
JONES INTER-CABLE 1988 - 1994
Advanced Cable Communications 1979 - 1988
Skills
Strategic Partnerships, Broadband, Telecommunications, New Business Development, Cross-functional Team..., Wireless, Customer Experience, Leadership, Direct Sales, B2B, Contract Negotiation, Negotiation, Call Centers, Customer Retention, Management, Solution Selling, Product Marketing, Start-ups, Product Management, Salesforce.com, Competitive Analysis, VoIP, Sales, Managed Services, CRM
Education
Florida State University 1969 — 1973
Bachelor of Science (B.S.), Business Administration and Management, General
Florida High School
Newell Rubbermaid April 2012 - Present
Suburban Propane December 2005 - September 2011
Old Salem Museum and Gardens September 1996 - May 2000
Comcast Cable August 1992 - June 1996
Cellucap Company March 1989 - June 1991
Skills
Microsoft Office 2007, Accounts Payable, Customer Relations, Customer Service, Outlook, PowerPoint, Excel, Word, SAP, Problem Solving, Compliance, Data Entry, Customer Satisfaction, English, Research, Oral Communications, Communication Written, Attention To Detail, Challenges, Career Readiness..., Microsoft Excel, Consumer Relations, Call Quality, Technical Support, Microsoft Office, Microsoft Word
Education
Forsyth Technical Community College 2012 — 2012
LaSalle College/University 1976 — 1983
B.A, History
Comcast Cable June 1999 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, ICD-9, ICD-10, HCPCS, Public Speaking, Report Writing, Avaya IP Telephony, CMS
Education
Penn Foster 2012 — 2013
Medical Insurance Specialist/Medical Biller
Florida State College at Jacksonville 2004 — 2011
Comcast Cable July 2009 - Present
Consolidated Electrical Distirbutors July 2007 - February 2009
Best Western International May 2006 - July 2007
Education
Fort Lewis College 2002 — 2007
Bachelor of Arts, Political Science
Williams Jr High
Comcast Cable April 2013 - Present
Event Coordinator July 2000 - Present
GameStop May 2006 - January 2013
Skills
Store Management, Event Management, Inventory Management, Employee Training, Marketing Strategy, Visual Merchandising, Inventory Control, Loss Prevention, Customer Service, Driving Results, Microsoft Excel, Microsoft Word, Customer Satisfaction, Sales Management, Team Building, Time Management, Teamwork, Training, Management, Data Entry, Troubleshooting, Budgets
Education
Florida State College at Jacksonville 2002 — 2009
Associate of Science (A.S.), Office Management and Supervision
Florida Power & Light May 2011 - Present
Comcast Cable November 2010 - May 2011
Lender Processing Services, Inc. (LPS) August 2010 - October 2010
Tropical Shipping LLC February 2009 - August 2010
Newsmax Media, Inc May 2008 - January 2009
Dycom Industries, Inc March 2008 - May 2008
Trade King, Inc March 2008 - April 2008
Credit Max, Inc March 2007 - January 2008
Lydian Data Services, Inc January 2004 - March 2007
Lydian Data Services 2004 - 2007
Education
DeVry University
B.S, Computer Information Systems
Florida State University
Computer Science
Inter-American University
Pontifical Catholic University
MIS
Troy University
Comcast Cable March 2014 - Present
TimePayment Corp July 2012 - October 2013
Advanced Pure Water Solutions August 2008 - July 2012
TimePayment Corp 2000 - 2007
GoldK 2001 - 2003
Skills
New Business Development, Strategic Planning, Sales Management, Team Building, Account Management, Cold Calling, Sales, Marketing Strategy, Sales Process, Salesforce.com, Negotiation, Customer Service, Contract Negotiation, Project Management, Proposal Writing, Selling, B2B, Sales Operations, Direct Sales, Business Development
Education
Fordham University 1993 — 1995
Notre Dame HS 1989 — 1993
Comcast Cable November 2014 - Present
Apex Systems March 2014 - November 2014
Osram Sylvania May 2013 - March 2014
NFI North April 2012 - March 2013
Serco, Incorporated June 2008 - December 2011
Granite State Management & Resources December 2007 - May 2008
Providian Financial/Washington Mutual Card Services November 2004 - October 2007
Providian October 2000 - November 2004
Providian November 1999 - October 2000
Skills
Excel, Process Improvement, Budgeting, Management, Accounts Receivable, Cost Analysis, Access, Crystal Reports, Databases, Data Analysis, Microsoft Excel, Budgets, Vendor Management, Operations Management, Risk Management, Team Building, Microsoft Office, Call Centers, Program Management, Finance, Human Resources, Analysis, Financial Reporting, Team Leadership, Leadership, Accounts Payable, Employee Relations, Customer Service, Training, Outsourcing, Time Management, Strategic Planning, Project Planning, Business Analysis, Business Process..., Change Management, Cost Benefit, Marketing, Financial Analysis, Recruiting, Policy, Project Management
Education
Franklin Pierce College 2002 — 2012
B.S, General Studies; Business
Franklin Pierce University 2001 — 2011
MBA, Leadership
NHTI 1996 — 1999
A.S, Computer Information Systems
Springfield Public Schools July 2013 - Present
Self June 2001 - Present
Self June 1989 - Present
LEGO Group 2012 - 2013
Comcast Cable 2009 - 2010
PAx, Inc 2004 - 2005
SOLCORP 2000 - 2005
Hartford Life 1999 - 2005
Hampden County Sheriff's Dept 1996 - 1999
Skills
Elementary Education, Science, Mass Educator License, HTML, Microsoft Office, CSS, Programming, Analysis, Graphics, Joomla, MySQL, Website Creation, SEO, Telecommunications, Debugging, Announcing, Shooting Video, Video Editing, Coaching, Public Address, Mobile Entertainment, Voice Acting, Audio Editing, Retail, Sales, Customer Service, Micro Focus COBOL, Management, Social Media
Education
Framingham State College
Bachelor of Science, Business/Corporate Communications
Comcast Cable February 2013 - Present
The Active Network April 2008 - February 2013
IKEA Group November 2004 - April 2008
Maximus, Inc. December 2001 - August 2003
Skills
Microsoft Office, Salesforce.com, Unix, German, Software, English, Cognos, Fitness, Project Management, Agile Methodologies, Team Leadership, Process Improvement, Databases, SQL, Quality Assurance, HTML, JavaScript, CSS, Data Analysis, Software Deployment, Software Implementation, SaaS, Disaster Recovery
Education
Temple University 2002 — 2006
Bachelor's of Science, Secondary Education, German language and cultural studies, 3.8
Freie Universität Berlin 2005 — 2005
N/A, Germany language and Cultural studies, 4.0
Comcast May 2011 - Present
Comcast Cable April 2009 - May 2011
Comcast Cable October 2006 - May 2009
Best Buy May 2005 - June 2006
Skills
Troubleshooting, Customer Service, Customer Experience, Customer Satisfaction, Wireless Networking, Customer Retention, Computer Hardware, Call Center, Team Leadership, Microsoft Office, Networking, Telecommunications, Outlook, Cold Calling, Team Building, TCP/IP, Salesforce.com, Microsoft Excel, Performance Management, Coaching
Education
Framingham State University 2001 — 2005
BA, Psychology
Comcast October 2013 - Present
Comcast January 2010 - October 2013
Comcast Cable August 2005 - January 2010
Skills
Talent Acquisition, College Recruiting, Applicant Tracking..., Recruiting, Technical Recruiting, Internet Recruiting, Talent Management, Onboarding, Human Resources, Deferred Compensation, Benefits Negotiation, HRIS, Temporary Placement, Interviews, New Hire Orientations
Education
Regis University 2005 — 2010
Masters of Science in Management, Human Resources
Fort Lewis College 1995 — 1999
Bachelor of Arts (B.A.), English/ Communications
Comcast Cable August 2010 - Present
Comcast Cable January 2002 - July 2010
Comcast Cable June 2001 - December 2001
Education
Villanova University School of Law 1992 — 1995
J.D.
Fordham University 1988 — 1992
B.S., Public Accounting
St. Joseph Prep
Comcast January 1995 - Present
Comcast Cable January 1995 - Present
Comcast Cable 1995 - 2013
Merrill Lynch April 1992 - October 1994
Skills
I am a very organized..., Handle over 100 files..., Coordinate all..., Customer Retention, Call Centers, Direct Sales, Telephony, Telecommunications, VoIP
Education
Florida Community College at Jacksonville 1990 — 1993
Associate of Arts (AA), General Office Occupations and Clerical Services, B
Sandalwood High School 1972 — 1974
Diploma
Volt Consulting Group November 2012 - Present
Raytheon Polar Services December 2011 - April 2012
Ashford University October 2011 - December 2011
Lockheed Martin Space Systems Company January 2011 - July 2011
Snelling Staffing Services May 2010 - October 2010
Comcast Cable July 2009 - March 2010
ARRIS July 1995 - October 2008
Skills
Sales, Leadership, Vendor Management, Customer Satisfaction, Team Building, Recruiting, Sales Operations, Inventory Management, Negotiation, Technical Recruiting, Customer Service, Logistics, Purchasing, Inside Sales, Property Management, Sales Support, Admissions, Administrative Support, Budgets, Process Scheduler, Contract Negotiation, Operations Management, Supervisory Skills, Forecasting, Accounts Payable, Contract Management, Accounts Receivable, Applicant Tracking, Management, Account Management, Talent Acquisition
Education
University of Phoenix 2008 — 2012
Associates of Arts, Business
Florida Community College at Jacksonville 2009 — 2009
ADT November 2012 - Present
Fort Lewis College 2009 - 2012
Dish Network April 2008 - August 2008
Kerasotes Theaters April 2008 - August 2008
ASF International September 2007 - January 2008
Pendum LLC August 2006 - May 2007
Comcast Cable August 2004 - January 2006
Colorado Cinemas November 2000 - August 2004
Education
Fort Lewis College 2008 — 2012
Bachelor of Arts (B.A.), History
Fort Lewis College 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Comcast Cable June 1999 - Present
US Navy August 1990 - July 1998
Education
Florida State College at Jacksonville 2006 — 2007
Associate of Arts (AA), AA
University of Florida
BA Business Administration, BA Business Administration
Comcast Cable
Skills
Telecommunications, Troubleshooting, VoIP, Wireless, IP, Project Management, Networking, Call Centers, Customer Satisfaction, Management
Education
Francis Marion University 1981 — 1985
Bachelor's degree, Mathematics
ADT July 2011 - Present
Comcast Cable June 2006 - August 2009
AOL September 2004 - June 2006
Skills
Micro, Social Media, Customer Service, E-Learning, HR Policies, Interviews, Social Networking, OS X, Project Management, Research, Technical Support, Call Centers, Customer Experience, Telecommunications
Education
University of Phoenix-Jacksonville Campus 2003 — 2005
Bachelors of Science, Business Administration and Management, General
Florida Community College at Jacksonville 1996 — 2001
Comcast Cable July 2007 - Present
Bell South April 2003 - December 2005
AT&T July 1986 - December 2001
Skills
Training Facilitation, Sales Management..., Quality Management, Contract Negotiation, Sales Presentations, Sales Process, Enterprise Software, Leadership, Sales, B2B, Negotiation, Networking, Direct Sales, Customer Retention, Management, Solution Selling, Team Building, Account Management, Sales Management, Telecommunications
Education
Florida State University 1982 — 1984
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Comcast Communications March 2011 - Present
Comcast Cable May 2001 - February 2011
Education
Foothill College 1998 — 1999
San Jose State University 1996 — 1998
Comcast Cable January 2006 - Present
The Home Depot June 2004 - January 2006
Skills
Telephony, Call Centers, Troubleshooting, Telecommunications, Cabling, Broadband, Computer Network..., Customer Experience, Customer Satisfaction, Customer Service, Ethernet, IP, Team Building, Team Leadership, Technical Support, VoIP
Education
Florida State College at Jacksonville 2002 — 2005
Associates Degree, Computer and Information Systems Security/Information Assurance
Florida State College at Jacksonville
Soft Path Technology (contact employee for Verizon Wireless Financial Service) September 2014 - Present
Comcast Cable 2010 - July 2014
CitiSteet/ ING May 2001 - June 2009
US Navy November 1996 - December 1998
Skills
Customer Service, Finance, Customer Retention, Retirement, Health Insurance, Sales
Education
Florida State College at Jacksonville 2010 — 2014
Associate's degree, Psychology
Comcast Cable October 2009 - September 2015
Clearwire August 2006 - January 2008
Holder Brother Wellness DBA LA Weight Loss December 2004 - May 2006
Skills
Fleet Management, Administrative..., Office Management, Microsoft Office, Reporting & Analysis, Cable Television, Sales, Management, Event Management
Education
Fresno City College 2011 — 2014
Business Administration and Management, General
Reedley High School 2000 — 2004
High School Diploma, General Studies