Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
PwC July 2007 - Present
Comcast Cable June 2006 - August 2006
Skills
Internal Controls, Governance, Information Security, SAP Security..., SAP, SOX Compliancy, Business Process, CISA, ERP, Enterprise Risk..., IT Audit, Internal Audit, Leadership, Risk Assessment, SAP Implementation, SAP R/3, Sarbanes-Oxley, Sarbanes-Oxley Act, Security, COBIT, Project Planning, SAS70, Business Process..., SAP ERP
Education
Muhlenberg College 2003 — 2007
BA, Business/ Management Information Systems
Comcast Cable February 2014 - May 2014
Gazprom Marketing & Trading June 2010 - April 2012
Visa June 2008 - December 2009
FDLAB Group November 2006 - June 2008
Education
Moscow State Linguistic University 2000 — 2005
Bachelor's, International relations
Kaplan College, Salida, Ca July 2013 - Present
Comcast Cable April 2004 - September 2012
Attention, LLC 2003 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, C++, English, Java, HTML, C, Outlook
Education
Kaplan University Salida, CA 2013 — 2014
Diploma, Dental Assisting/Assistant (pending RDA)
MTI Business College Inc 2001 — 2002
Certificate, Executive Assistant/Executive Secretary
Roy Russell & Associates, LLC January 2007 - Present
Comcast Cable January 2002 - January 2005
Comcast Cable June 1986 - December 2001
Skills
Strategy, Real Estate, Foreclosures, Investment Properties, Residential Homes, Leadership, Mortgage Lending, Selling, Short Sales, Call Center, Team Building, Property, Strategic Planning, Sales, Customer Service, Call Centers, Marketing, Contract Negotiation, Negotiation, Sales Management, Management, Strategic Partnerships, New Business Development, Business Development
Education
Rensselaer Polytechnic Institute 1978 — 1979
MBA, General Management/Marketing
Morris Brown College 1964 — 1968
BA, Political Science/History
Comcast Cable May 2014 - April 2015
Finisar Corporation (NASDAQ: FNSR) September 2013 - December 2013
Motorola Mobility January 2013 - April 2013
Pennsylvania Technical Assistance Program (PennTAP) August 2012 - April 2013
Penn State Materials Research Institute June 2012 - August 2012
Finisar June 2009 - December 2010
Optium Corporation July 2007 - August 2007
Optium Corporation July 2006 - August 2006
Optium Corporation July 2005 - August 2005
Skills
Project Management, Product Management, Telecommunications, Microsoft Project, JIRA, Market Research, Microsoft Office, Matlab, Analysis, Leadership, Rally, HTML, Cross-functional Team..., CSS, Quality Assurance, C++, Photoshop, @Risk, Brand Management, OS X, Analytics, Product Development, Portfolio Management, Management, Data Analysis, Strategic Planning, Marketing Engineering..., Consumer Behaviour, Consumer Electronics, Adobe Creative Suite, Final Cut Pro, SPSS, Apple Macintosh, Photography, Video Production, Audio Editing, Pspice, Multisim, Agile, Hebrew, iOS, Device Characterization, Testing
Education
Moore College of Art and Design 2015 — 2016
Certificate, Web Page, Digital/Multimedia and Information Resources Design
Penn State Smeal College of Business 2011 — 2013
MBA, Marketing and Finance
Penn State University College of Engineering 2005 — 2009
BS, Electrical Engineering
Comcast Cable August 2010 - September 2014
Charter Communications October 2005 - July 2010
Eschelon Telecom 2002 - 2005
Skills
Customer Service, Call Centers, Technical Support, Sales, Troubleshooting, Wireless Networking, VoIP, Telecommunications, Windows, Switches, Electronics, Broadband, Ethernet, Routers, TCP/IP, WordPress, Dreamweaver, MAMP, Mac OS
Education
South Puget Sound Community College 2014 — 2015
Computer Information Systems, Computer Programming/Web Design
Tacoma Community College 2002 — 2003
General education
Mt. San Antonio College 1988 — 1990
General education, Radio and Television Broadcasting Technology/Technician
Comcast Cable February 2013 - Present
Correct Equipment November 2010 - February 2013
Comcast Cable June 2005 - November 2010
K&B Engineering July 1997 - June 2005
Altrio Communications January 2001 - January 2002
US Army January 1993 - January 1997
Skills
Cable Television, Broadband, Internet Services, Wireless Networking, Telecommunications, Telephony, Field Installation, Sales, Cabling, Fiber Optics, Troubleshooting, Cables, Computer Network..., Optical Fiber, Networking, VoIP, Wireless, Network Design, IP, RF, Software Installation, T1, Transmission
Education
Mt. Hood Community College 1993 — 1994
Tigard High School 1990 — 1992
Diploma, General Studies
Liberty Mutual Insurance November 2013 - December 2014
Cox Communications February 2012 - April 2013
Comcast Cable August 2010 - January 2012
Comcast April 2009 - August 2010
Comcast October 2008 - April 2009
Skills
SIP Trunking, Solution Selling, Salesforce.com, Unified Communications, Qualifying Prospects, Outside Sales, Sales Process, Managed Services, Call Center, Sales Presentations, Long Distance, B2B, Selling, Wireless, Sales, Call Centers, Cold Calling, Sales Operations, Customer Service
Education
Morgan State University
Bachelors of Science, Business Management/Human Resources
Dart Transit October 2002 - Present
Comcast Cable September 1996 - January 2008
UPS November 1978 - September 1996
Skills
Truckload, Trucking, Transportation..., Transportation, Container, LTL, Dispatching, Freight, Logistics Management, Logistics, Operations Management, Warehousing, DOT regulations, Shipping, 3PL, Fleet Management, Management, Warehouse Management, Leadership, Air Freight, Training, Freight Forwarding, Supply Chain Management, DOT Regulations
Education
Southern Bible Institute 1980 — 1984
Associate's degree, Teleology
Mountain View College 1977 — 1979
Associate's degree, Electrical and Electronics Engineering
Arraya Solutions December 2014 - Present
Market Resource Partners November 2011 - December 2014
Market Resource Partners November 2011 - December 2014
Peirce Phelps August 2007 - November 2011
Comcast Cable June 2005 - July 2007
Skills
Direct Sales, Sales, Account Management, Cold Calling, Sales Operations, Sales Management, Sales Process, New Business Development, Marketing, Customer Satisfaction, Lead Generation, Solution Selling, Customer Service, Cloud Computing, CRM, Sales Presentations, Business Development, Selling, Salesforce.com, B2B, Management, Customer Retention, Leadership, Marketing Strategy
Education
Morgan State University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USPTO June 2014 - Present
US ARMY / DIRECTORATE OF LOGISTICS September 2009 - Present
ManTech October 2013 - October 2014
Baltimore Data Capture Center 2010 - 2010
Trail Blazer Health Enterprise, LLC-Medicare Part B 2008 - 2008
Comcast Cable 2008 - 2008
Mastec 2007 - 2008
United Financial Mortgage 2006 - 2007
Provident Bank 2004 - 2006
Depart of Juvenile Services 2004 - 2004
Skills
Concrete, Civil Engineering, Stormwater Management, Environmental Impact..., Wastewater Treatment, Soil, AutoCAD, Engineering, Logistics, Transportation..., Water, Transportation, Military, Construction Management, Contract Management, Microstation, Construction, Project Planning, Highways, Management, Leadership, Project Management, Microsoft Excel, Microsoft Office, Research, Public Speaking, Strategic Planning
Education
Morgan State University
Bachelor of Science (BSc), Civil Engineering
Morgan State University
Master of Engineering (M.Eng.), Civil / Environmental Engineering
American Lung Association June 2012 - August 2012
Comcast Networks May 2010 - May 2011
Turner Broadcasting June 2008 - September 2009
Turner Broadcasting 2007 - 2008
Turner Broadcasting 2006 - 2007
Turner Broadcasting 2004 - 2006
Comcast Cable 2003 - 2004
Philadelphia Eagles 1999 - 2004
Skills
Promotions, Event Management, Creative Development, Event Planning, Broadcast, Event Marketing, Marketing Communications, Marketing Strategy, Client Relationship..., Client Service, Client Interfacing, Creative Direction, Financial Services, CRM, Strategy, Newsletters, Email Marketing, Television, Leadership, Management, Sales, Advertising, Social Media Marketing, Marketing, Social Media
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Morgan State University
B.S., Communications
Hope Advancement July 2014 - Present
Fort Jackson Post Exchange May 2014 - October 2014
Comcast Cable February 2012 - June 2013
Sykes February 2012 - June 2013
Fort Jackson Post Exchange March 2007 - June 2008
Zap Electronics January 2003 - December 2003
Skills
Office Administration, Customer Service, Banking, People Skills, Technical Ability, Multimedia, Multi-line Phone, accounting associate, Assistant Manager, Child Therapy
Education
Morris College 2007 — 2011
Bachelor of Fine Arts (B.F.A.), Mass Communication/Media Studies
Morris College 2007 — 2011
Bachelor's of Fine Arts, Mass Communication/Media Studies
Air Products and Chemicals June 2008 - Present
Comcast Cable January 2006 - June 2008
Briggs & Stratton November 2001 - December 2006
Skills
SAP, Strategic Leadership, Logistics Management, Transportation Planning, Inventory Management, Inventory Accuracy, Production Managment, Production Planning, Project Coordination, Plant Maintenance, Maintenance & Repair, Electronics
Education
Murray State University 2012 — 2014
B.S., Business Administration and Management, General, Senior
West Kentucky Community and Technical College 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Paducah Technical College 2004 — 2006
Associate of Science (A.S.), Electronics Engineering Technology
Dyeing2Throw LLC 2014 - Present
Comcast Cable 2009 - Present
Comcast 2008 - 2009
Comcast Spotlight 2007 - 2008
Regent Broadcasting Of Flint Inc. 2003 - 2007
Plastech Inc. 2000 - 2001
Skills
Public Relations, Social Media Marketing, Social Media, Advertising, Social Networking, Marketing Strategy, Event Management, Digital Media, Marketing Communications, Marketing, Customer Service, Home Security, Home Theater, Cable Television
Education
Mott Community College
Comcast Cable January 2010 - Present
Comcast Cable December 2008 - January 2010
Comcast Cable April 2007 - December 2008
Comcast Cable June 1999 - April 2007
Comcast Cable September 1992 - June 1999
Skills
Training, Leadership, Customer Satisfaction, Team Building, Telecommunications, Management, Program Management, Coaching, Recruiting, Customer Experience, Process Improvement, Customer Service, Team Leadership, Project Management, Sales, Employee Training, Performance Management, Technical Training, Cabling, Leadership Development, Budgets, Software Documentation, Instructor-led Training, Public Speaking, Staff Development, Blended Learning, Interviews, Hiring, Forecasting, Mentoring, Team Management, Inventory Management, Policy, Cable Television, Supervisory Skills, ADDIE, Event Planning, PowerPoint, Purchasing, Customer Relations, Documentation, Problem Solving, Budgeting, Scheduling, Vendor Relations
Education
Montgomery County Community College 1988 — 1990
General Studies
Wissahickon High School 1984 — 1988
General Studies
Supportive Services of Oregon, Inc. May 2014 - Present
Comcast Cable August 2013 - February 2014
Capital One November 2012 - July 2013
Southwest Solutions Group May 2012 - October 2012
Wells Fargo December 2010 - February 2012
State of Oregon September 2001 - April 2004
State of Oregon March 1998 - July 2001
American Medical Response October 1989 - February 1998
Skills
Consultative Selling, Consumer Behavior, Microsoft Office, Paramedic, Customer Relations, Customer Satisfaction, Customer Retention, Medical Terminology, Health Insurance, Term Life Insurance, Supplemental Insurance, Excel, Coaching, Team Building, Training & Development, Human Development, Salesforce.com, CRM software, Inter-cultural..., High Net Worth..., Consumer Behaviour, Employee Training, Team Leadership, Account Management, Customer Service, CRM, Research, Training, Microsoft Excel, Insurance, Sales, Intercultural..., Selling, Public Speaking, Leadership, Cold Calling, Human Resources, Outlook, Budgets, Strategic Planning
Education
Warner Pacific College 2008 — 2010
Human Development and Family Studies, General
Mt. Hood Community College 2003 — 2006
Natural Resources Conservation and Research
Skyline
CareFirst BlueCross BlueShield August 2015 - Present
Laureate International Universities November 2014 - May 2015
T-Mobile April 2014 - October 2014
Comcast Cable August 2008 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Matlab, Event Planning, Time Management, Outlook, Sales, Project Management, Leadership, Training, Team Building, Strategic Planning
Education
Morgan State University 2010 — 2014
Bachelor of Science (BS), Business Administration
Comcast Cable October 2014 - Present
None at present March 2012 - Present
Best Buy August 2009 - March 2012
Flowers By Elena January 2008 - March 2012
Charles River Laboratories September 2007 - January 2008
Skills
Microsoft Office, Mac OS, Windows, Sales, Communication, Intro to Human Resources, Social Media, Customer Service, Teamwork
Education
Mount Washington College 2014 — 2016
Northern Essex Community College 2011 — 2013
Advanced Radiology April 2014 - Present
Tish Tish Lil Disciples November 2009 - August 2013
Comcast Cable September 2001 - November 2009
Skills
Teaching, Curriculum Development, Tutoring
Education
Morgan State University 1990 — 1993
Bachelor's degree, Elementary Education and Teaching
KForce, Inc. The Home Depot December 2012 - March 2013
Comcast Cable June 2012 - December 2012
Verizon Wireless January 2011 - May 2012
HomeCare Guardians, Inc. March 2007 - December 2010
Skills
Windows..., Remote Desktop, Ethernet and token ring..., PC Anywhere, Net..., Tape Backup Drives, Scanners, Printers, Help Desk Support
Education
Morris Brown College 1987 — 1992
Bachelor of Science (BS), Computer Science
Comcast Cable June 2015 - Present
Windstream Communications January 2011 - August 2014
AT&T June 2004 - September 2009
Nuvox Communications January 2003 - June 2004
AT&T Business Services March 2000 - April 2002
GTE Wireless December 1993 - April 1998
US Navy June 1987 - June 1989
Skills
Solution Selling, Strategic Partnerships, Wireless, Unified Communications, Sales Operations, Cloud Computing, Customer Retention, VoIP, Business Intelligence, Networking, Business Development, Lead Generation, Sales, Salesforce.com, Firewalls, Management, CRM, B2B, Contract Negotiation, Managed Services, Account Management, SIP Trunking, Direct Sales, Customer Service, Telephony, Customer Satisfaction, Marketing, New Business Development, Data Center, Sales Management, Sales Process, Team Building, Social Media Marketing, Co-location, Selling, Advertising, Telecommunications, MPLS, Marketing Strategy, Disaster Recovery, Strategic Planning, SaaS, Cisco Technologies, Leadership, Negotiation, Cold Calling, Online Marketing
Education
Murray State University 1990 — 1992
Business Administration / Computer Information Systems
Comcast Cable February 2012 - Present
FirstStaff Services Incorporated January 2011 - February 2012
Heads and Threads International December 2000 - February 2009
Heads & Threads International 2000 - 2009
Skills
Computer Operations, Help Desk Management, Computer Maintenance, Help Desk Support, Teamwork, Ethernet, Troubleshooting, Windows, Computer Network..., Servers, SAP, Networking, Software Installation, Disaster Recovery, Desktop Computers, Printers, Computer Repair
Education
Moraine Valley Community College 1990 — 1991
Associates, Business Computer Science
Comcast Cable July 2014 - Present
CITGO Petroleum Corporation May 2010 - July 2014
Jones Magazine March 2007 - July 2010
Texas A&M University System - Prairie View A&M University March 2006 - November 2009
Baker Botts July 2002 - July 2005
Coca-Cola May 2001 - September 2001
Skills
Media Relations, Public Relations, Social Media, Marketing Communications, Event Planning, Social Media Marketing, Public Speaking, Marketing, Event Management, Editing, Copywriting, Press Releases, Social Networking, Strategic Communications, Advertising, Strategic Planning, Corporate Communications, Crisis Communications, Marketing Strategy, Blogging, Community Outreach, Research, Nonprofits, Facebook, Publicity, Newsletters, Grant Writing, Journalism, Creative Writing
Education
Morehouse College
BA, English
Pontificia Universidad Católica Madre y Maestra
Spanish Language and Literature
Rice University
Communication and Media Studies Certification
Comcast August 2006 - Present
Comcast Cable November 2001 - August 2006
Skills
Multimeter, Signal Integrity, Cat5, Networking, Email Etiquette, Memos, Defensive Driving, Blended Learning, Telephony, Telecommunications, Broadband, Troubleshooting, Cabling, Call Center, Software Documentation, Customer Retention, Employee Training, IPTV, Customer Satisfaction, Technical Training, SIP, DWDM, Wireless, Optical Fiber, Routers, E-Learning, VOD, Cisco Technologies, VoIP, Computer Network..., Fiber Optics, T1, Vendor Management, Training, Instructor-led Training, Needs Analysis, Provisioning, Call Centers, Ethernet, Customer Experience, Workforce Management, DSL, Managed Services, DOCSIS, Internet Services, Training Delivery, Captivate, Learning Management..., Cable Television, Network Engineering
Education
Montgomery County Community College 2010 — 2015
Eingineering, Engineering of Science
CHI Institute 2000 — 2000
Residential and Commercial Electric, Electricity
Whatcom Community College September 2010 - Present
Russwick Productions January 2009 - Present
Cornwall Church October 2010 - May 2011
Mt Baker Ballet Company 1987 - June 2009
Comcast Cable March 1997 - December 2008
TCI Cable January 1994 - March 1997
Bellingham High School November 1984 - January 1994
Skills
Social Media, Final Cut Pro, Film, Set Design, Broadcast, Acting, Entertainment, Management, Video, Video Production, Live Events, Editing, Commercials, Event Management, Television, Non-linear Editing, Avid Media Composer, Sound, Theatre, Video Editing, Camera, Media Production, Lighting
Education
Western Washington University 1988 — 1993
BA, Broadcast Communication
Whatcom Community College 1984 — 1987
AA
Multnomah University 1983 — 1984
Comcast Cable March 2013 - Present
ACE Group October 2012 - March 2013
Comcast August 2009 - October 2012
Tech USA August 2007 - August 2009
Skills
Splunk, Datacenter Management, Linux, Windows Server, VMware ESX, Hyper-V, Splunk Advanced XML, Sideview Utils, Big Data, SQL, Large Scale Splunk..., Splunk Query Language, Customer Experience..., Microsoft Excel, Hosted Microsoft..., Photoshop, Powershell, Regex
Education
Montgomery County Community College 2005 — 2007
Associate's degree, Management Information Systems, General, Magnum Cum Laude
Penn State University
College football hall of fame July 2014 - Present
Comcast Cable August 2013 - Present
Contemporary Services Corporation August 2012 - Present
Target November 2012 - January 2013
Atlanta Metro Detail March 2012 - August 2012
Skills
Customer Service, Microsoft Office, Microsoft Word, Customer Satisfaction, Microsoft Excel, PowerPoint, Sales, Teamwork, Time Management, Social Networking, Public Speaking, Facebook, Retail, Cashiering, Sports, Hospitality
Education
Morehouse College 2008 — 2010
Comcast January 2002 - Present
Comcast Cable January 1999 - January 2002
Education
Mott Community College
Business Administration and Management, General
Comcast Cable June 2015 - Present
Adventure Associates, Inc. February 2010 - Present
UC Irvine 2008 - Present
Epic Team Events January 2005 - Present
TrueNet Communications January 2015 - June 2015
Cox Communications November 2005 - November 2014
Adelphia Business Solutions 2002 - 2005
Cox Communications October 1995 - April 2000
Skills
Team Building, Leadership Development, Leadership Development..., Program Management, Leadership, Workshop Facilitation, Construction, Microsoft Office, Public Speaking, Training, Strategic Planning, Social Networking, Event Planning, Management, Project Management, Marketing, Nonprofits, Social Media, Customer Service, Fundraising
Education
Moorpark College 1982 — 1986
Newbury Park High School
Comcast Cable January 2014 - Present
School Employees Credit Union of Washington October 2013 - December 2013
School Employees Credit Union of Washington October 2013 - December 2013
Eddie Bauer April 2013 - July 2013
Amazon September 2012 - February 2013
DaVita November 2011 - June 2012
Microsoft May 2010 - August 2011
King County Sexual Assault Resource Center November 2009 - March 2010
RealNetworks October 2007 - December 2008
Speakeasy March 2007 - October 2007
Skills
VBA, SQL, Microsoft Excel, Report Development, Microsoft SQL Server, .NET, T-SQL, Database Design, Visual Basic
Education
Seattle Pacific University 1985 — 1987
Bachelor of Science (BS), Computer Science
Multnomah Bible College 1980 — 1983
Bachelor of Science (BS), Bible/Biblical Studies
Comcast Business August 2013 - Present
Marketing Research Association June 2014 - Present
NBCUniversal, Inc. - Sprout May 2012 - August 2013
Comcast March 2011 - May 2012
Comcast Cable January 2008 - March 2011
Standard Register June 2006 - January 2008
Skills
Marketing Stra, Digital Marketing, Digital Strategy, Integrated Marketing, Integrated Marketing..., Program Management, Program Development, Product Development, Product Management, Product Marketing, Online Marketing, Adobe Software, Competitive Analysis, Mobile Solutions, Predictive Analytics, Web Analytics, Business Analysis, Requirements Analysis, Analytical Abilities, Customer Analytics, Print Production, Print Management, MBA, International Business, Business Management, Brand Awareness, Brand Development, Analytics, Management, Omniture, Customer Analysis, Analysis, Database Marketing, Leadership, Marketing, User Experience
Education
Rutgers University – Camden 2008 — 2011
MBA, Marketing & International Business
Mount Saint Mary's College 2000 — 2004
BS, Marketing
Be More Professional August 2013 - Present
The Home Depot March 2014 - November 2014
Airport Retail Management September 2012 - August 2013
Brooks Brothers December 2011 - January 2012
Allied Barton Security Services July 2010 - September 2011
Walt Disney World Resorts August 2010 - November 2010
Walt Disney World Resorts January 2010 - June 2010
Comcast Cable August 2007 - September 2008
Skills
Customer Service, Public Speaking, Analysis, Event Planning, Social Media, Marketing, Social Networking, Microsoft Office, Research, Data Analysis, Sales, Fundraising
Education
Morehouse College 2005 — 2010
Bachelor of Business Administration (B.B.A.), Marketing/Economics
Morehouse College 2005 — 2010
Bachelor of Arts (B.A.), Business Administration and Marketing
Capital One February 2015 - Present
Capital One March 2014 - Present
Comcast Cable April 2013 - February 2014
Infosys Technologies Ltd November 2010 - April 2013
Infosys Technologies Ltd November 2009 - January 2011
Infosys 2006 - 2009
Skills
Oracle Application..., Python, Shell Scripting, Unix Shell Scripting, Ant, JAX-WS, OSB, Weblogic, SOA, Web Services, Sun Certified Java..., XML, JDBC, VSS, Oracle SOA Suite, WSDL, Oracle Service Bus, SOAP, Hudson, Sonar, Maven2, Nexus, Apache HTTP Server, JMS, Struts, EJB, Java Enterprise Edition
Education
Nagpur University 2003 — 2006
BE, Mechanical
Somalwar High School 1991 — 2000
SSC
WHYY Inc February 1987 - Present
Montgomery County Imtermediate Unit 1984 - 1986
WTVE 1982 - 1984
Comcast Cable 1979 - 1982
Skills
Broadcast Operations
Education
Temple University 1977 — 1979
RTF
Montgomery County Community College 1975 — 1977
Marketing / Comm.
Comcast Cable March 2004 - July 2008
Skills
Psychology, Adolescents, Microsoft Office, PowerPoint, Research, Case Management, Critical Thinking, Child Development, Psychological Assessment
Education
Mount Washington College 2009 — 2013
Computer Ed Institute 2001 — 2002
Certification, P.C Support Tech
Greater Lowell Technical School 1991 — 1995
Diploma
Comcast Cable June 2006 - Present
Skills
Telecommunications, Call Centers, VoIP, Troubleshooting, Telephony, IP, Broadband, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Technical Support, TCP/IP, Ethernet, Vendor Management
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Morgan State University 2002 — 2005
Bachelor of Science (BS), Computer Science
Comcast Cable August 2005 - Present
CompUSA July 2002 - August 2005
Skills
Telecommunications, Telephony, VoIP, Troubleshooting, Cabling, Computer Network..., Wireless, Customer Satisfaction, IP, Cable Television, Ethernet, Networking, Customer Experience, Team Leadership, Customer Service, Technical Support, Software Installation, Wireless Networking, Computer Hardware, WAN, Project Planning, Sales, Direct Sales, Hardware, Microsoft Exchange, Call Centers
Education
Morgan State University 2002 — 2004
Computer and Information Sciences and Support Services
The Community College of Baltimore County 2000 — 2002
Computer Science
baltimore school for the arts 1996 — 2000
High School Diploma, Visual and Performing Arts
Mylan April 2013 - Present
Quintiles June 2011 - March 2013
Alcon Laboratories, Inc. June 2011 - March 2013
Accountemps September 2010 - June 2011
Comcast Cable June 2007 - September 2009
United States Marine Corps September 1997 - September 2001
Skills
Sales, Account Management, Sales Management, Applicant Tracking..., Employee Benefits, B2B, Business Development, Temporary Staffing, Cold Calling, Marketing, Sales Operations, Customer Satisfaction, Networking, Pharmaceutical Sales, Sales Presentations, Training, Pharmaceutical Industry
Education
Pacific Lutheran University - School of Business 2009 — 2011
MBA, Technology and Innovation Management
Portland State University - School of Business 2003 — 2007
BS: Business Administration, Marketing and General Management
Mt. Hood Community College 2001 — 2003
General Studies
Free People December 2012 - Present
Comcast Cable November 2011 - November 2012
Moore College of Art & Design January 2011 - December 2011
Thunderbird School of Global Management August 2008 - May 2010
Global Giving August 2009 - December 2009
Cook Medical May 2009 - August 2009
Beijing Zenomed Scientific Co. Ltd. October 2005 - August 2008
Skills
Training, Marketing Strategy, Marketing, Brand Management, Market Research
Education
Moore College of Art and Design 2011 — 2012
Digital Media for Print & Web Design
Thunderbird School of Global Management 2008 — 2010
MBA, Marketing
The University of Kansas 2001 — 2005
BS, Business Administration
CableCom LLC February 2014 - Present
Comcast Cable March 2006 - January 2014
Can-Am Communications January 2004 - March 2006
AT&T Broadband/Comcast Communications February 2001 - May 2003
Comcast Cable November 1984 - February 2001
Coaxial Communications August 1981 - November 1984
Skills
Fiber Optics, Broadband, Optical Fiber, Program Management, DOCSIS, HFC, DWDM, Telecommunications, Motorola Hardware, VoIP, Leadership, Metro Ethernet, Network Engineering, Testing, Cabling, Project Management, Outside Plant, Networking, Management, RF, Cables, System Deployment, FTTx, Network Design, Ethernet, VOD, Cable Modems, MPLS, Project Planning, Cable Television, IPTV, Wireless, Internet Services, SDH, Troubleshooting, MPEG, LAN-WAN, WAN, Set Top Box, Switches, IP, Routers, WiFi
Education
Moorpark College 1979 — 1980
none, Electronics
Comcast Cable August 2006 - Present
Skills
Telecommunications, Broadband, IP, Telephony, Wireless, Ethernet, Cabling, Troubleshooting, Customer Experience, Team Leadership, Cable Television, RF, VoIP, Fiber Optics, Product Management, Co-location, SIP, Switches, Team Building, Wireless Networking, Employee Training, Management, Process Improvement, Customer Satisfaction, Leadership
Education
Drexel University
Bachelor's degree, Communication, Corporate and Public Relations
Montgomery County Community College 2003 — 2005
Associate of Science (A.S.), Technical Studies
Montgomery County Community College 2000 — 2002
Associate of Arts (A.A.), Communication and Media Studies
Comcast Cable May 2013 - Present
Comcast Cable April 2010 - May 2013
Capital One December 2009 - April 2010
MICROS Systems Inc March 2006 - October 2009
Skills
Technical Support, Call Centers, Marketing, Relationship Building, Microsoft Office, Sales, Customer Service, Crystal Reports, Retail Sales, Microsoft Office..., Event Planning, Budget Management, Cross-functional..., Opera, System 21, Guest Service Management, Oracle PL/SQL..., FOSSE, Avid Xpress, Customer Satisfaction, Account Management, Team Building
Education
The Johns Hopkins University 2015 — 2017
Master of Arts (M.A.), Corporate Communications
Morgan State University 2001 — 2005
Bachelor's of Science, Mass Communication/Media Studies
STILL PRODUCTIONS July 1982 - Present
Comcast Cable September 2012 - February 2015
County of Wise Virginia July 2002 - September 2011
Adelphia Cable Communications July 1992 - August 2001
Skills
Film Production, Film, Feature Films, Music Videos, Short Films, Post Production, Producing, Cinematography, Video, Video Editing, Documentaries, Video Production, Commercials, Camera, Screenwriting, Videography, Lighting, Production Managment, Final Cut Pro, Live Events, Broadcast, Audio Editing, Storytelling, Entertainment, Sound, Creative Writing, Radio, Pre-production, Directing, Editing, Independent Film, HD Video, Photography, Film Editing, Final Cut Studio, Avid Media Composer, Media Production, Camera Operating, Non-linear Editing, Final Draft, DVD Studio Pro, Reality, Avid, Web Video, Casting, Dvd, Streaming Media, AV, Live Sound, Digital Video
Education
Virginia Western Community College 1984 — 1986
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
The University of Virginia's College at Wise 1982 — 1984
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mountain Empire Community College 1980 — 1982
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Prologue Inc. March 2015 - Present
Hardcore Gaming 101 October 2013 - Present
Otaku Gamer Spot August 2008 - Present
Comcast Cable September 2014 - October 2014
ZeniMax Online Studios January 2014 - August 2014
Best Buy June 2007 - January 2012
Skills
Editing, Creative Writing, Video Production, Internet Video..., Website Promotion, Website Updating, Video Games, Editorial, Radio, Writing, Video, Higher Education, Microsoft Excel
Education
Morgan State University 2004 — 2013
Creative Writing
Comcast Cable June 2015 - Present
Comcast Cable May 2010 - Present
Comcast Cable March 2007 - May 2010
C&C Sports December 2004 - March 2007
Ecko Clothing November 2002 - December 2004
US Army July 1998 - February 2001
Skills
Telecommunications, Customer Service, Management, Project Management, Sales, Team Leadership, Leadership, Troubleshooting, VoIP, Wireless, RF Troubleshooting, Electrical..., Network Troubleshooting, Fiber Optic Networks, QAM, Visual Merchandising, Retail Sales
Education
Mott College
Criminal Justice/Psychology/Sociology, Criminal Justice/Law Enforcement Administration
Comcast Cable October 2014 - Present
Comcast Cable July 2014 - October 2014
Comcast Cable January 2011 - June 2014
Comcast September 2009 - January 2011
Circuit City July 2004 - September 2010
Verizon Wireless August 2006 - January 2007
Skills
Team Building, Troubleshooting, Team Leadership, Leadership
Education
Mount Wachusett Community College 2005 — 2008
Comcast Cable April 2007 - Present
Woodcock Washburn LLP 2001 - 2007
Motorola, Broadband Communications Sector 1999 - 2000
Reed Smith LLP 1997 - 1999
U.S. Navy 1987 - 1993
Skills
Litigation, Licensing, Contract Negotiation, Due Diligence, Intellectual Asset..., Patent Litigation, Patent Enforcement, Trademark Infringement, Patents, Trademarks
Education
The Tuck School of Business at Dartmouth 2015 — 2015
SCTE Executive Leadership Program
Temple University - James E. Beasley School of Law 1994 — 1997
J.D., Law
Moravian College 1985 — 1988
B.S., Mathematics (Physics minor)
Comcast Cable February 2012 - Present
Skills
Telecommunications, VoIP, Wireless, Troubleshooting, IP, Call Centers, Networking, Telephony, Management, Broadband
Education
University of Phoenix 2014 — 2016
Bachelors of Science, Business Management, 3.3 GPA
Morehouse College 2007 — 2009
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
AAM Electric March 2009 - September 2011
Comcast Cable December 2007 - December 2008
Pulte Mortgage 2003 - December 2005
Skills
Team Building, Customer Satisfaction, Leadership, Invoicing, Project Management, Recruiting, Logistics, Manufacturing, Office Administration, Management, Administration, Materials Management, ISO, Interviews, Sales Management, Social Media, Public Speaking
Education
MTI Business College Inc 2010 — 2010
Administrative Assistant, Certificate
Adams City High School 1968 — 1970
diploma, English Language and Literature, General
Universal Pegasus International May 2013 - Present
Comfort Systems USA November 2012 - May 2013
USPh Inc January 2011 - November 2012
Verizon Wireless May 2010 - December 2010
CompuCom April 2010 - May 2010
PlumChoice August 2009 - April 2010
Equifax Marketing Services April 2005 - April 2009
Comcast April 2004 - April 2005
Comcast Cable February 2003 - April 2005
Comcast March 2003 - April 2004
Skills
Microsoft Office, Laptops, A+ Certified, Technical Support, CompTIA, Process Improvement, Hardware Support, Printers, Norton Ghost, Active Directory, Troubleshooting, Operating Systems, Hardware, Help Desk Support, TCP/IP, Remote Desktop, XP, CompTIA A Certification, Antivirus, Desktop Administration, Networking, Microsoft Exchange, Citrix, Wireless Networking, Software Installation
Education
Baker College 1998 — 2000
Associate, Computer Networking Technology
Mott Community College 1996 — 1998
Associate, Computer Information Systems
Johnson & Johnson September 2011 - Present
Exact Payroll February 2011 - January 2012
Comcast Cable January 2006 - October 2010
Comcast Cable March 2003 - January 2006
Comcast Cable January 2001 - March 2003
Comcast January 2000 - January 2001
Springhouse Corporation January 1994 - January 2000
Springhouse Corporation January 1987 - January 1994
Education
Montgomery County Community College
Comcast January 2005 - Present
Comcast Cable December 2002 - January 2005
Skills
Telecommunications, Vendor Management, Call Centers, VoIP, IP, Customer Service, Billing Systems, Testing, Leadership, Technical Support, Integration, Broadband, Troubleshooting, Analysis, System Deployment
Education
Hesser College
Northern Essex Community College
Wireless Information Networks June 2014 - Present
Comcast Cable July 2009 - June 2014
Education
Moraine Valley Community College
Comcast Cable September 2014 - Present
Sprint October 2009 - September 2014
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, Sales Operations, Account Management, Salesforce.com, VoIP, Managed Services, Sales Process, Sales, Unified Communications, Call Centers, Sales Management, Cold Calling
Education
Mott Community College 2013 — 2014
Doctor of Pharmacy (PharmD), Pharmacy, Sophmore
University of Phoenix 2007 — 2009
Associate's degree, Information Technology
AFRTS Archive blog June 2008 - Present
Fidelity National Information Services December 2012 - Present
Comcast Cable March 2009 - December 2012
Cash Systems, Inc. 2006 - 2008
Perception Technology 1996 - 1998
WSRS-FM Worcester MA 1993 - 1996
WEIM radio 1978 - 1995
WMDK-FM 1986 - 1987
WCGY-FM Boston 1984 - 1986
WKNE 1984 - 1986
Skills
Broadcast, Radio, Blogging, Troubleshooting, Networking, Technical Support, Computer Hardware, Sound, Radio Broadcasting, Audio Editing, Digital Media, Radio Producing, Journalism, Digital Archiving, Voice Over, Historic Preservation, Management
Education
Mount Wachusett Community College 1984 — 1985
Mass Communication/Media Studies
Defense Information School 1976 — 1977
Broadcast Specialist, Communications
DTLR, Inc. May 2013 - Present
DTLR, Inc. May 2013 - January 2015
Comcast Cable 2009 - April 2013
Business Interface LLC 2008 - 2009
Margaret Brent Special Needs School 2006 - 2008
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, Data Entry, Team Leadership, Outlook, Social Media, Time Management, PowerPoint, Event Planning, Training, Sales, Data Analysis, Management, Public Speaking, Nonprofits, Community Outreach
Education
DeMatha Catholic HS 1997 — 2001
Diploma
Morgan State University
Comcast 2010 - Present
Comcast Cable 2007 - 2010
Comcast Cable 2003 - 2007
First Albany Capital 2001 - 2003
MediaOne 1997 - 2001
Skills
Linux System..., Applications..., Linux application..., Information Security, Computer Security, Team Management, Public Speaking, Customer Support, Project Planning, Software Project..., Red Hat Linux, Software Development, Hardware, Software Installation, Troubleshooting, Ethernet, Telecommunications, Wireless, TCP/IP, Network Engineering
Education
University of Massachusetts at Lowell
Mount Wachusett Community College
Dex Media July 2014 - Present
Comcast Cable March 2014 - July 2014
Cabinet Discounters August 2013 - March 2014
Norfolk Kitchen and Bath August 2012 - July 2013
Sears Holdings Corporation 2010 - 2012
Suntrust Bank/ Suntrust Mortgage May 2006 - March 2010
Skills
Organizational..., Corporate Communications, Relationship Management, Creative Strategy, Sales Process, Interior Design, Architectural Design, Cross Selling, Kitchen, Sales, Floor Plans, Creative Problem Solving, Renovation, Inside Sales, Building Relationships, Marketing, Cold Calling, Marketing Strategy, Customer Service, Sales Management, Training, Advertising, New Business Development, Direct Sales, Account Management, Management
Education
Towson University 1999 — 2003
Bachelor of Science (BS), Deaf Studies and Education
Mount Saint Mary's College 1998 — 1999
Studied, Elementary Education and Teaching
Comcast Cable February 2015 - Present
Volpe, The National Transportation Systems Center June 2014 - February 2015
Northeastern University September 2010 - December 2014
AAA Mid-Atlantic June 2011 - August 2013
City of Camden June 2011 - August 2011
U.S. Census Bureau -- Census Coverage Management April 2010 - June 2010
Skills
Adobe Marketing Cloud, Omniture, Domo, Tableau, Research, Microsoft Office, Microsoft Word, SPSS, Stata, SAS, Matlab, Python, Minitab, SQL, VBA
Education
Northeastern University 2010 — 2014
Master’s Degree, Economics
Muhlenberg College 2004 — 2008
Bachelor of Arts (B.A.), Economics
Comcast Cable December 2010 - Present
Verizon January 2005 - December 2009
Skills
Customer Service, Management, Project Management, Microsoft Office, Sales, Strategic Planning, New Business Development, Leadership, Sales Management, Marketing, PC Repair, Computer Networking, Windows XP, Windows 7, Windows Vista, Windows 8.1, Microsoft, Problem Solving, Adobe Acrobat, Internet Explorer, Firefox, Google Earth, Google Chrome, Apple Safari, Mac OS, Interpersonal Skills
Education
Morgan State University 2001 — 2003
Some college coursework taken, Computer Science
Baltimore City College High School 1997 — 2001
High School Diploma, College Preparatory Course Work
LifeBridge Health February 2006 - Present
Comcast Cable December 2002 - February 2006
Deloitte & Touche August 2001 - December 2002
Skills
Process Improvement, Budgets, Financial Analysis, Accounting, Analysis, Finance
Education
Morgan State University 1995 — 2000
BS, Accounting
Comcast May 2015 - Present
Comcast October 2014 - Present
Comcast Cable January 2013 - Present
Pier 1 Imports May 2012 - Present
Elite Event Planning June 2009 - Present
Comcast Cable January 2014 - Present
Computer Resource Solutions October 2008 - May 2009
Versatility Tool Works & MFG. Company (Mfg) November 2007 - October 2008
Architectural Services Enhancement, Inc August 1999 - June 2007
JJC & Associates, Inc. October 1996 - July 1999
Skills
Microsoft Office, Production, Budgeting, Scheduling, Inventory Management, Word, Excel, Administration, Customer Relations, Customer Service, Photoshop, Interviewing, Insurance, Negotiation, Call Center, Team Building, Sourcing, Process Improvement, PowerPoint, Strategic Planning, Outlook, Administrative Support, Office Management, Accounts Payable, Accounting, Event Planning, Payroll, Quickbooks, Accounts Receivable, Access, Purchasing, Data Entry, Billing, Hiring, Invoicing, Budgets, Human Resources, Leadership, New Business Development, Administrative..., Training, Event Management, Microsoft Excel, QuickBooks, Process Scheduler, Logistics, Microsoft Word, Administrative...
Education
Moraine Valley Community College 1995 — 1996
in process, Business/Finance and Computer Programming
Ottawa Township High School 1983 — 1985
Graduated Senior HS Level, Business and Computer Science
ARAMARK September 2012 - Present
A.C. Moore March 2010 - September 2012
Comcast Networks November 2008 - March 2010
Versus November 2008 - March 2010
Comcast Cable September 2006 - October 2008
Briggs, Bunting & Dougherty September 2005 - September 2006
Deloitte & Touche LLP September 2004 - September 2005
Skills
Accounting, Auditing, Budgets, Finance, Financial Accounting, Financial Analysis, Financial Reporting, Forecasting, Microsoft Excel, Variance Analysis, Account Reconciliation, General Ledger, Internal Controls, Sarbanes-Oxley Act
Education
Mount St. Mary's University 2000 — 2004
BS, Accounting
Washington Township High School 1996 — 2000
Comcast Cable October 2009 - Present
Shaw Industries April 2002 - June 2006
Skills
Sales Management, Sales Operations, Account Management, Sales, Customer Service, New Business Development, Sales Process, B2B, Customer Satisfaction
Education
Mott Community College 2012 — 2015
Associate's degree, Computer Systems Networking and Telecommunications
ePlus April 2013 - Present
Interactive Data April 2012 - April 2013
ePlus Technology May 2007 - April 2012
Comcast October 2002 - May 2007
Comcast Cable October 2002 - May 2007
International Network Services/Lucent September 2001 - June 2002
PwC Consulting January 2001 - September 2001
MCIWorldcom June 1998 - January 2001
Skills
CCNP, Routing, Cisco, WAN, CCNA, MPLS, Juniper, L2VPN, L3VPN, Cisco Technologies, Network Design, CCIE, Load Balancing, Wireless, Security, Data Center, Wireless Networking, VPN, Networking, HP Networking, Firewalls, Juniper Technologies, Network Architecture
Education
Moravian College 1994 — 1998
BS, Comp Sci
Sears Holdings Corporation November 2014 - Present
4Ohana January 1999 - Present
VXI Global Solutions, LLC January 2010 - December 2013
Dummafyde (skapunk- Pop punk band) January 2007 - January 2013
ATT Mobility September 2008 - April 2009
Timewarner Cable Inc May 2002 - February 2008
Comcast Cable June 2001 - February 2002
ATT Broadband February 2001 - February 2002
webvision July 1999 - August 2000
JH Property Management Limited November 1998 - February 1999
Skills
Customer Service, Event Planning, Entertainment, Public Speaking, Event Management, Social Networking, Budgets, Sales, Customer Satisfaction, Direct Sales, Sales Process, Inside Sales, Call Centers, Property Management, Marketing, Social Media Marketing
Education
Multnomah University 1992 — 1994
Bible/Biblical Studies- Youth Ministry
Multnomah University
Bible/Biblical Studies
Comcast December 2006 - Present
Comcast Cable October 2005 - December 2006
Education
Mt. Hood Community College 1995 — 1997
Associate's Degree, Machine Tool Technology/Machinist
Sandy Union High School 1991 — 1995
High School
DeKalb County School System August 2005 - Present
Fruit Bearer Recordings September 2002 - Present
Comcast Cable March 2007 - March 2011
Skills
Teaching, Music Production, Singing
Education
Morris Brown College 1995 — 2001
Bachelor of Arts (B.A.), Sociology
Comcast Business 2014 - Present
Comcast 2003 - Present
Comcast Cable 2003 - Present
Comcast Cable 2001 - 2011
Comcast February 2006 - February 2009
Comcast October 2004 - February 2006
Comcast September 2003 - October 2004
Skills
Customer Satisfaction, Customer Retention, Customer Service, Team Building, Account Management, VoIP, Team Leadership, Broadband, Telecommunications, Call Centers, Troubleshooting, Sales, Telephony, Training, Customer Experience, Cross-functional Team..., Networking, Wireless
Education
Mount Washington College
Comcast March 2010 - July 2012
Comcast Cable 2002 - 2010
AT&T Broadband and TCI 1993 - 2002
HomeFed Bank-Santa Barbara Savings 1977 - 1993
Skills
Coaching, Telecommunications, Onboarding, Employee Relations, Call Center, Performance Management, Training, Employee Engagement, Talent Management, Team Building, Recruiting, Customer Satisfaction, Process Improvement, Succession Planning, Management, Change Management, Customer Retention, Call Centers, Customer Experience, Deferred Compensation, Workshop Facilitation, Time Management, Human Resources, Customer Service, Employee Training, Leadership Development, Leadership, Vendor Management, Training Delivery, HRIS, Workforce Planning, Instructional Design, Team Leadership, Workforce Management, Organizational..., New Hire Orientations, Personnel Management, Interviews, Broadband, Employee Benefits, Hiring, HR Policies, Labor Relations, Organizational..., FMLA, Needs Analysis, College Recruiting, ADDIE, Job Coaching
Education
Moorpark College
San Jose State University
Blue Cross Blue Shield of Massachusetts April 2012 - Present
BlueCross & BlueShield of Massachusetts September 2010 - Present
Concordant Inc January 2004 - September 2010
Comcast Cable June 1982 - July 2004
Comcast January 2001 - January 2004
Cablevision of Massachusetts January 1999 - January 2001
Cablevision of Massachusetts January 1998 - January 1999
Cablevision of Massachusetts January 1998 - January 1999
Cablevision of Massachusetts January 1996 - January 1998
Skills
Process Improvement, Vendor Management, Project Management, SDLC, Business Analysis, Project Planning, Quality Assurance, Change Management, Strategic Planning, Program Management, Business Process, Business Process..., Customer Service, Contract Management, Management, Disaster Recovery, Strategy, Cross-functional Team..., Integration
Education
Mount Ida College 1979 — 1982
Business Administration and Management, General
Mt. Ida College/Tufts 1979 — 1981
Business Administration and Management, General
Comcast Cable December 2011 - Present
Fox Chase Cancer Center January 2006 - December 2011
First Consulting Group 1999 - 2001
Skills
Healthcare Information..., CISSP, Disaster Recovery, Software Documentation, HIPAA, Active Directory, System Administration, EMR, Security, Troubleshooting, Process Improvement, Network Security, Vulnerability Management, EHR, Information Security...
Education
Montgomery County Community College
Associates of Arts, Networking
University of Phoenix
Momentive January 2011 - Present
Conectiv Energy June 2008 - December 2010
Time Warner Cable October 2005 - January 2008
Comcast Cable 1993 - 2005
Skills
Talent Management, Executive Coaching, Mergers, Talent Acquisition, Compensation, Leadership Development, Succession Planning, Organizational..., Change Management, Performance Management, Coaching, Employee Engagement, HR Strategy, Due Diligence, Workforce Planning, Divestitures, Employee Relations, 360 Feedback, Culture Change, Global HR, Talent Assessment, Talent Development, Human Resources, Deferred Compensation, Personnel Management, Management, Mergers & Acquisitions, Leadership, Labor Relations, Program Management, HRIS, Onboarding, Hiring, Organizational Design, Union Avoidance, HR Policies, Employee Benefits, Organizational..., Benefits Administration
Education
Villanova University 1993 — 1994
Master Certification Human Resources
University of Denver 1987 — 1991
Communications
Morris College 1986 — 1987
Communications
Overbrook 1982 — 1986
Deutsche Bank October 2011 - Present
Comcast Cable 2009 - October 2011
EDS an HP Company 2006 - 2009
Towers Perrin 2004 - 2006
JP Morgan Chase 2000 - 2004
Education
Nagpur University 1986 — 1990
St. Anns High School, Kazipet
Comcast Cable July 2010 - Present
infinitt nor 2007 - 2010
Moravian College 2002 - 2007
Skills
Splunk, Data Analysis, System Administration, HTML, Networking, OS X, Microsoft Office, Windows, Troubleshooting, Web Development, Web Design, WordPress, Social Media, Windows 7, Social Media Marketing, SQL, DNS, Mac, Online Marketing, Social Networking, Linux, VMware, Network Security, Software Documentation, Disaster Recovery, Visio, Servers, Network Engineering, Microsoft Word, CMS, Facebook, XP, User Experience, Editing, Event Planning, Blogging, Leadership, Research, Technical Writing, XHTML, CRM, Microsoft Excel, Customer Service, Windows Server, Public Speaking, Website Development, Training, Windows XP
Education
Moravian College 2002 — 2007
Bachelor of Arts (B.A.), Clinical Psychology
Comcast Cable
Skills
Sales Management, Sales Operations, Direct Sales, Solution Selling, Call Center, Telecommunications, Customer Retention, Account Management, Call Centers, Sales, Wireless, Customer Satisfaction
Education
Morgan State University 1984 — 1988
Comcast Cable June 2007 - Present
Comcast Cable June 2007 - February 2010
Comcast Cable 2007 - 2008
Mack Trucks, Inc. January 2004 - March 2007
Manpower August 2002 - December 2003
Harleysville Insurance May 1999 - June 2002
Teva Pharmaceuticals March 1997 - May 1999
Education
Montgomery County Community College 1989 — 1995
Associates, Business Administration
Aguadilla Regional College - University of PR 1977 — 1979
Associates, Secretarial Sciences
Comcast Cable November 2012 - Present
Comcast Corporation 1998 - Present
Comcast Cable January 1981 - Present
Comcast Cable 1998 - 2011
Comcast 1998 - 2011
Comcast 1998 - 2011
Comcast 1998 - 2010
Comcast 1998 - 2010
Comcast Cable 1980 - 2010
Comcast Cable 1999 - 2008
Skills
DOCSIS, Broadband, Telecommunications, Fiber Optics, Ethernet, VoIP, VOD, IP, HFC, Telephony, Cable Modems, IPTV, Optical Fiber, Cabling, Cable Television, Metro Ethernet, Computer Network..., Network Engineering, DWDM, Wireless, Provisioning, T1, SIP, MPLS, WiFi, DSL, RF, Routers, WAN, Wireless Networking, Network Design, Switches, Routing, LAN-WAN, Network Architecture, QoS, SDH, BGP, Networking, MPEG, Cisco Technologies, SNMP, OSPF, Internet Services, IPv6, Cisco IOS, Routing Protocols, TCP/IP, Carrier Ethernet
Education
Moraine Valley Community College
Comcast September 2013 - Present
Comcast Cable December 2011 - September 2013
Comcast Cable March 2007 - December 2011
Crothall Services Group September 2002 - December 2005
Keystone Helicopter 1999 - 2001
Skills
Help Desk Support, Call Center, Team Leadership, Troubleshooting, Cross-functional Team..., Databases, Process Improvement, Vendor Management, Operations Management, Leadership, VoIP, BMC Remedy, Technical Support, Telecommunications, Call Centers, ITIL, System Deployment, Networking, Visio, IT Service Management, IT Management, Software Documentation, Integration
Education
Montgomery County Community College
Comcast Cable September 2010 - Present
Comcast Cable September 2006 - September 2010
Comcast Cable January 2000 - January 2006
Skills
Performance Management, Employee Relations, Coaching, Call Center, Telecommunications, Business Coaching, Recruiting, Process Improvement, Organizational..., System Administration, Sales Management, Team Building, Program Management, Customer Retention, Staff Development, Call Centers, Account Management, Change Management, PeopleSoft, Training, Vendor Management, Leadership, Leadership Development, Human Resources, Talent Management, Workforce Planning, Succession Planning, Applicant Tracking..., Talent Acquisition, Analysis, HRIS, Strategic Planning, Cross-functional Team..., Management, Onboarding, Business Process..., Team Leadership, Customer Satisfaction, Temporary Placement, Resume Writing, Instructor-led Training, Benefits Administration, Time Management, Networking, CRM, Software Documentation, Salesforce.com
Education
Computer Career Institute @ Johns Hopkins University, Baltimore, Maryland, 2002 2002 — 2002
Master Certification, Digital Multimedia Design
Morgan State University 1992 — 1997
Bachelor of Arts (B.A.), Telecommunications
Comcast Business July 2009 - Present
Comcast Cable 2007 - 2009
Atlantic Broadband 2006 - 2007
Verizon Business 2004 - 2006
Verizon 2001 - 2004
Verizon 1996 - 2001
Skills
Performance Management, Process Improvement, Call Center, Customer Service, Forecasting, Salesforce.com, Troubleshooting, Call Centers, Program Management, Broadband, Cross-functional Team..., Integration, Project Management, Coaching, Training, Customer Satisfaction, Customer Retention, Sales Operations, IPVPN/VoIPVPN, Software Documentation, Management, Leadership, Telecommunications, Analysis, Operations Management, Telephony, Team Management, Business Process, SDLC, Vendor Management, Customer Experience, Testing, IP, Technical Support, Human Resources, Enterprise Software, Business Analysis, Budgets, Switches, Team Building, Team Leadership, Data Center, Negotiation, VPN, Product Management, Managed Services, VoIP, Wireless, Account Management, CRM
Education
Hesser College 1999 — 2000
Business Science Associate Degree/Sales Marketing Management, Business, Summa Cum Laude
Hesser College 1998 — 2000
Associates Degree; Associates Degree; Bachelor, Sales Marketing Management; Business Science; Business Science, Summa Cum Laude
Pinkerton Academy
Pinkerton Academy
Comcast Cable September 2013 - Present
Geek Squad June 2013 - August 2013
Best Buy October 2011 - August 2013
Tweeter August 2004 - December 2008
GameStop November 1998 - April 2004
Skills
Retail, Audio, Merchandising, Customer Service, Retail Management, Store Management, Leadership, Consumer Electronics, Cable Networks, A/V Installation, Bilingual-English/Spanis..., Technological..., Microsoft Office, Training, Team Leadership, Customer Satisfaction, Microsoft Excel, Social Media, Sales Management, Team Building, Time Management, Marketing Strategy, Networking, Troubleshooting, Microsoft Word, Visual Merchandising, Sales, Customer Experience
Education
Northern Illinois University 2007 — 2011
Bachelor's Degree, Spanish Translation, Marketing
Moraine Valley Community College 2001 — 2004
Associate's Degree
Reavis High School 1996 — 2000
High School Diploma
Kingsway Regional High School September 2013 - Present
Gloucester County Community Church November 2011 - Present
ChildrenSong of New Jersey 2010 - Present
Ritter Video Productions February 2009 - Present
Comcast Cable January 1981 - January 2009
CN8 1996 - 2009
CN8 The Comcast Network 1996 - 2009
Skills
Television, Shooting, Video, Video Production, Television Production, Production, Social Media, Editing, Budgeting, Writing, Videography, Video Editing, Post Production, Final Cut Pro, Avid, Content Management, Microsoft Office, Audio, HD, Broadcast Television, Broadcast, Camera, Commercials, Documentaries, Production Management, Media Relations, Hiring, Photography, Multimedia, Avid Media Composer, Lighting, Non-linear Editing, Sports, Promotions, Advertising, Camera Operation, TV production, Final Cut Studio, Documentary, HD Video, Web Video, DVD Studio Pro, DVD authoring, DVD, Promos, Digital Video, Reality, New Media, Voice Over, Field Producing
Education
Thomas Edison State College 2009 — 2010
BA, Communications
Mount Wachusett Community College 1981 — 1982
Public Communications
Comcast Business April 2015 - Present
Comcast Cable March 2011 - April 2015
New Horizons CLC - Northeast, LLC October 2009 - March 2011
Merck January 2009 - August 2009
ComputerTraining.com April 2009 - July 2009
main line auto wash August 1995 - January 2009
Skills
Troubleshooting, Computer Hardware, Windows, Networking, Windows 7, Technical Support, Active Directory, VoIP, Team Leadership, Operating Systems, Customer Service
Education
Montgomery County Community College 2009 — 2010
computer science, computer science
computertraining.com 2008 — 2009
upper merion high school
Aseracare Hospice and Palliative Medicine August 2014 - Present
Wesco Distribution and TVC Broadband February 2014 - August 2014
Aegis Therapies 2007 - February 2014
Ames True Temper 2006 - 2007
Comcast Cable 2002 - 2006
Baker Installations 1999 - 2002
Skills
Onboarding, Applicant Tracking..., Talent Acquisition, College Recruiting, Human Resources, Recruiting, Employee Benefits, HRIS, Labor Relations, Talent Management, Performance Management, Leadership Development, Employee Relations, Deferred Compensation, Training, Leadership, Coaching, New Hire Orientations, Personnel Management
Education
Moravian College 1995 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
U.S. Department of Justice March 2015 - Present
U.S. Office of Personnel Management (OPM) September 2013 - Present
U.S. Office of Personnel Management (OPM) April 2012 - September 2013
Comcast Cable May 2010 - April 2012
Skills
Public Speaking, Microsoft Office, Microsoft Word, Training, Customer Service, Troubleshooting, Leadership, Technical Support, PowerPoint, Management, Help Desk Support, Networking
Education
Morgan State University 2005 — 2009
Bachelor's Degree, Radio, Television, and Digital Communication
Comcast Cable September 1994 - Present
Education
Moraine Valley Community College
Associate's
Caesars Entertainment Corporation November 2012 - Present
Harrah's Entertainment June 2005 - November 2012
Harrah's Entertainment February 1995 - 2005
Halvorson Management 1994 - 1995
Comcast Cable 1992 - 1994
Skills
Employee Relations, Employee Engagement, Onboarding, Human Resources, Benefits Administration, Labor Relations, Succession Planning, Deferred Compensation
Education
Murray State University
Comcast Cable August 1988 - Present
Comcast 1988 - Present
U.S. Coast Guard November 1980 - November 1984
Skills
Broadband, DOCSIS, Telecommunications, VoIP, VOD, HFC
Education
Mt. San Antonio College 1973 — 1975
Comcast Business September 2015 - Present
Comcast Cable October 2012 - Present
Comcast Cable April 2012 - October 2012
Comcast Cable July 2011 - April 2012
Comcast Cable June 2009 - July 2011
Comcast Cable May 2008 - May 2009
Comcast Cable June 2004 - April 2008
Skills
Direct Sales, T1, Broadband, Networking, Management, Sales Operations, Process Improvement, Selling, Account Management, Forecasting, Coaching, Sales, Budgets, Cold Calling, Performance Management, Customer Experience, Team Management, Customer Satisfaction, Telecommunications, Customer Retention, Customer Service, Time Management, Solution Selling
Education
Private Hotel Management Technical School, Zakopane, Poland 1996 — 2001
Diploma of Obtainment, Vocational Title and Maturity
Moraine Valley Community College
Comcast Cable November 2014 - April 2015
Ericsson January 2012 - November 2014
Ericsson Television Inc. December 2008 - January 2012
Ericsson 2012 - 2012
Concurrent Computer Corp November 2007 - December 2008
Reynolds & Reynolds May 2007 - November 2007
TDC Systems Integration July 2006 - May 2007
Concurrent Computer Corporation July 2006 - May 2007
TDC Systems Integration July 2006 - May 2007
SITA through Burman Communications July 2005 - September 2005
Skills
Linux, Unix, Solaris, VMware, Virtualization, Operating Systems, Red Hat Linux, Troubleshooting, SQL, Switches, SDLC, XML, DNS, Oracle, Python, Servers, Networking, Technical Support, Integration
Education
Morehouse College 2002 — 2006
Bachelor of Science, Computer Science
B&E enterprises of Illinois September 2014 - Present
Proforma Southland Printing and Graphics 2004 - 2014
Comcast Cable July 2009 - August 2013
DirectSat USA January 2008 - April 2008
Dish Network September 2006 - January 2008
NASE 2004 - 2005
Melrose M&M Lincoln Mercury March 1998 - September 2004
AAMCO Transmissions 1994 - 1998
DuBois Chemicals, Inc. 1990 - 1994
Skills
Cold Calling, Contract Negotiation, New Business Development, Customer Service, Account Management, Sales, Coaching, Team Leadership, Team Building, Customer Retention, Sales Management, Sales Operations, Direct Sales, Selling, Customer Satisfaction, Leadership, B2B, Microsoft Excel, Training, Key Account Management, Access, Business Development, Strategic Planning, Inventory Management, Process Improvement, Team Management, Call Centers, Marketing Strategy, Negotiation, Sales Process, Budgets, Time Management, Salesforce.com, Customer Experience, Manufacturing, Microsoft Office, Recruiting, Troubleshooting, Management, Quality Assurance, Purchasing, Microsoft Word
Education
Moraine Valley Community College
Business and general transfer courses
US Navy 400 Cycle "C" school
Passing grade of 96%, Electronics and Logic circuits
US Navy Catapult Electricians School
Catapult Electrician Certification, Catapult Electrical Systems
US Navy Catapult and Arresting Gear School
Aircraft launch and recovery equipment.
US Navy Electricians Mate A School, San Diego
Passing grade of 91%
New York Life Insurance Company December 2013 - Present
United States Postal Service April 2008 - June 2014
Fairfielf Academy February 2008 - April 2008
Chicago Association for Retarded Citizens September 2005 - March 2008
Comcast Cable February 2007 - November 2007
Clearbrook December 2006 - June 2007
Ray Graham Association February 2006 - October 2006
ER Ambulance Inc. June 2002 - August 2004
US Navy August 1996 - August 2000
Skills
Personal Finance, Small Business, Term Life Insurance, Retirement Planning, Life Insurance..., 401k Rollovers, Business Insurance..., Asset Protection, Estate Planning, Public Speaking, Leadership, Legacy Planning, Licensed Life Insurance..., IRA rollovers, Protection..., Permanent Life Insurance, Wealth Preservation..., Buy-sell Agreements, Customer Retention, Customer Satisfaction, Key Person Insurance, Creative Problem Solving, Licensed in Long Term..., Annuity Sales
Education
West Virginia Wesleyan College 2002 — 2005
Bachelor of Arts (B.A.), Psychology
Moraine Valley Community College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Fire Science Technology
Sam's Club May 2011 - March 2014
Adecco Staffing, USA January 2011 - March 2011
Apple Inc. March 2010 - September 2010
Flextronics February 2009 - August 2009
Target October 2008 - January 2009
Comcast Cable June 2006 - July 2007
The Home Depot July 1998 - December 2004
Skills
Mac OS X, Apple Software, Windows, Customer Service, Call Center, Computer Repair
Education
University of Phoenix 2012 — 2013
Associate's degree, Information Technology, 2.57
MTI Business College Inc 2008 — 2008
Diploma, A+ Certification program
Pike Industries March 2012 - November 2012
Private Dental Office April 2011 - March 2012
Airgas East October 2009 - July 2010
Airgas East May 2009 - October 2009
Airgas East September 2008 - December 2008
Comcast Cable February 2006 - September 2008
Home Sweet Home Inspections January 2000 - April 2006
George Cairns & Sons, Inc April 2004 - December 2004
ECCO USA January 1994 - May 1995
Skills
Accounts Payable, Accounts Receivable, Quickbooks, Billing, Accounting, Payroll, Outlook, General Ledger, Excel, Payroll Processing, Word, Customer Service, Invoicing, Microsoft Office, Credit, Financial Reporting, Purchasing, Bookkeeping, Problem Solving, Access, Research, SOX, Reconciliation, Supervisory Skills, Administration, Payments, Analysis, Account Reconciliation, Data Entry, Fax, Insurance, Teamwork, Vendor, Vendor Relations, Process Improvement, Spreadsheets, Microsoft Excel, Management
Education
Hesser College 2006 — 2007
Salem State College 1980 — 1981
Business Administration and Management, General
EXPRESS September 2012 - Present
Temporary Accommodations April 2011 - September 2012
Comcast Cable April 2009 - April 2010
Firestone March 2007 - December 2008
Skills
Technical Support, Account Management, Customer Retention, Customer Satisfaction, Negotiation, Project Planning, Public Speaking, PowerPoint, Event Planning, Strategic Planning, Sales, Management, Training, Customer Service, Leadership
Education
Morehouse College
Bachelors of Arts, Psychology & Business Administration
Robert Morris College 2001 — 2003
A.A. Degree, Business Administration
Comcast Cable May 2012 - Present
Lincoln Financial Group January 2011 - March 2012
Fidelity Investments January 2007 - November 2010
Fidelity Investments January 2003 - January 2007
Fidelity Investments August 2001 - January 2003
Pizza Hut July 1985 - September 2001
Skills
thinking outside, call center, Health Insurance, life insurance, series 6, Workforce Management, Customer Service, PowerPoint, Call Routing, Payroll, IEX, Aspect, Avaya, IVR, eWFM, Cisco Meeting Place, Microsoft Word, Microsoft Excel, Microsoft Certified..., Outlook, Data Analysis, Risk Management, Team Leadership, Change Management, Coaching, Relationship Management, Call Center, Analysis, Operations Management, Quality Assurance, Training, Process Improvement, Call Centers, Management, Vendor Management, Leadership, Customer Satisfaction, Customer Experience, Insurance, Sales, Life Insurance, Series 6
Education
Mount Washington College 2002 — 2004
BACHELOR OF SCIENCE, ACCOUNTING
Hesser College
Associate of Science (A.S.), Business Administration and Management, General
Hesser College
Diploma, Network Engineering
Seattle University
Comcast Cable September 2011 - Present
Education
Morehouse College 1994 — 2000
Bachelor of Arts, Business Administration with a concentration in Management
In Control, Inc. May 2014 - March 2015
ASG Security January 2011 - February 2014
ADT Security Services July 2005 - July 2009
AT&T Mobility March 2004 - August 2004
Comcast Cable May 1997 - January 2004
Skills
Alarm Systems, Surveillance, CCTV, Access Control, Security Management, Customer Service, IP Cameras, Strategic Planning, Negotiation, Biometrics, Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Research, Photoshop, Adobe Acrobat, English, Editing, Windows, Security, Sales, Direct Sales, Account Management, New Business Development
Education
Morehouse College
English Language and Literature, General
TIBCO Software Inc. April 2013 - Present
Get Satisfaction September 2012 - March 2013
Marketo April 2010 - September 2012
AT&T November 2007 - October 2009
Comcast Cable May 2006 - September 2007
Skills
Salesforce.com, SaaS, Marketo, Enterprise Software, Marketing Automation, Technical Support, Cloud Computing, Troubleshooting, Customer Satisfaction, CRM, Lead Generation, SFDC, End User Support, Problem Solving, CRM software, Social Media, Professional Services, Force.com, Demand Generation, Able To Multi-task, Team Oriented, Mentoring Of Staff, Online Marketing, Critical Thinking, Project Management, Business Analysis, Business Development, Business Intelligence
Education
Morehouse College 2002 — 2006
Bachelor of Science (B.Sc.), Computer Science
Comcast Cable March 2008 - Present
Independence Blue Cross April 2000 - March 2007
Independent February 1997 - January 2000
Reed Elsevier January 1991 - January 1997
Education
Rutgers University 1982 — 1984
Bachelor's degree, Computer Science
Morningside College 1979 — 1982
Education
Comcast Cable June 2008 - Present
Comcast Cable April 2003 - June 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Mt. Hood Community College
Associate of Arts (AA), Business Administration and Management, General
Western Oregon University
Business Administration and Management, General
Western Oregon University
Business Administration and Management, General
Comcast Cable 2009 - 2012
AAI TEXTRON SYSTEMS April 2006 - December 2007
THE MERGIS GROUP May 2004 - December 2005
H&R BLOCK November 2003 - April 2004
Verizon February 2000 - December 2002
Verizon Federal January 1998 - January 2000
Verizon Federal October 1995 - January 1998
Skills
Excel, PowerPoint, Visio, Word, Oracle, Essbase, Financial Analysis, Financial Planning, Forecasting, Budgeting, Accounting, Trend Analysis, Auditing, Analysis, Organizing, Team Leadership
Education
Morgan State University
Master of Business Administration (M.B.A.), Accounting
Virginia State University
Bachelor of Science (BS), Economics
Comcast Cable March 2003 - Present
Education
Moraine Valley Community College 2011 — 2012
Associate of Science (A.S.), 4.0
Comcast Cable October 2010 - Present
GlaxoSmithKline January 2007 - October 2010
The PMA Group June 2002 - January 2007
Skills
Administrative..., Outlook, Customer Service, Data Entry, Invoicing, Microsoft Office, Microsoft Excel, Customer Satisfaction, Microsoft Word, Telephone Skills, Office Management, PowerPoint, Time Management
Education
Montgomery County Community College 2005 — 2008
The Philadelphia Institute of Paralegal Training 1993 — 1994
Paralegal Certification
Comcast Cable October 2010 - Present
US Army January 2002 - January 2010
Skills
Computer Network..., HFC, VoIP, Telecommunications, Broadband, Telephony, Ethernet, IP, Routers, Switches, Network Engineering, DWDM, Network Design, Optical Fiber, RF
Education
Hesser College
MTI College May 2013 - Present
Comcast Cable September 2005 - November 2012
Comcast Cable September 2005 - November 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Budgets, Editing, Data Entry, Troubleshooting, Retail, Coaching, Management, Sales, Teamwork, Accounting
Education
MTI College 2013 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
KELLER WILLIAMS EXCELLENCE REALTY 2013 - Present
Advocare March 2013 - April 2014
Killastrength Personal Training January 2009 - January 2013
Comcast Cable June 2007 - November 2011
Skills
Entrepreneurship, Marketing Strategy, Sports Marketing, Direct Sales, Direct Marketing, Sales Management, Social Media Marketing, Personal Training, Customer Satisfaction, Customer Service, Training, Weight Training, Fitness Training, Functional Training, Muay Thai, Sports, MMA, Football, Cardio, Boxing, Circuit Training
Education
Morgan State University 2000 — 2005
Bachelor of Arts (B.A.), Global Communications, Graduate
Clayton County schools 2011 - Present
Comcast Cable February 2011 - August 2011
DeKalb County November 2007 - August 2010
Skills
Audio Engineering, Can read & write..., Can read & write Latin, Tennis, Type 32 WPM, Music Production, Windows Office, Creative Writer
Education
Morehouse College 2002 — 2007
Bachelor's degree, Religion/Religious Studies (Biblical Languages)
Comcast Cable February 2001 - Present
A-Team Inspetions 2009 - March 2013
Skills
ASHI certification, Team Building, Team Leadership, Training, Telecommunications, Networking, Troubleshooting
Education
Mott Community College
LKQ Corporation November 2013 - Present
LKQ Corporation August 2011 - November 2013
Comcast Cable January 2003 - June 2011
Skills
Customer Satisfaction, Troubleshooting, Active Directory, Windows 7, Process Improvement, Help Desk Support, Windows Server, Computer Hardware, Citrix, XP, Microsoft Exchange, Servers, Software Documentation, Customer Service, Continuous Improvement, Inventory Management, Technical Support, Disaster Recovery, Blackberry Enterprise..., SharePoint, Windows XP
Education
Murray State University
Comcast Cable May 2008 - Present
PHEAA September 2006 - May 2008
dyna-tech March 2004 - September 2006
Skills
Telecommunications, Call Centers, Customer Retention, Telephony, Customer Experience, Broadband, Customer Satisfaction
Education
Mount Saint Mary's College 1987 — 1991
Bachelor of Arts (BA), Political Science and Government
Apple October 2014 - Present
Katsucon Entertainment, Inc. February 2014 - Present
Apple Store August 2010 - Present
Katsucon Entertainment, Inc. August 2013 - February 2014
Katsucon Entertainment, Inc. February 2012 - August 2013
DNS Technology Group October 2007 - November 2009
Comcast Cable January 2004 - August 2007
Brooks United Methodist Church January 2005 - January 2006
Comcast Cable July 1999 - January 2004
Comcast Cable November 1998 - July 1999
Skills
Social Networking, Social Media
Education
Morgan State University 1994 — 1996
Telecommunications (Major), Music Production & Performance (Minor)
Towson University 1988 — 1990
Mass Communications (Major), Music Production & Performance (Minor)
Comcast University
Certification, Level 2 Advanced Trainer/Instructional Designer
Comcast University
Certification, Level 1 Trainer Certification- Training/Presentation Basics
Langevin Training
Time Management
Kaset International
Certification, Customer Service Support/Call Center/Teleservice Operation
Mercy Health System November 2007 - Present
Selas Fluid June 2005 - November 2007
Comcast Cable February 2003 - June 2005
Skills
Accounting, Financial Accounting, Invoicing, Budgets, Sarbanes-Oxley Act, Process Improvement, Forecasting, Analysis, Accruals, Outlook
Education
Villanova University 2014 — 2014
CMA Program
Gwynedd Mercy University 2011 — 2013
Bachelor of Science (B.S.), Business Administration and Management, Healthcare
Montgomery County Community College 2008 — 2011
Sciences Engineering
Comcast Cable October 2009 - Present
Education
Morehouse College 1999 — 2004
Bachelor of Arts (B.A.), Business Administration and Management, General
Green Leads, LLC March 2014 - Present
Comcast Business May 2013 - March 2014
Comcast Cable April 2011 - May 2013
Rent-A-Center January 2008 - March 2009
NEBS July 2005 - October 2007
Skills
Sales, Customer Service, Collections, Call Centers, Cold Calling, Troubleshooting, Clerical Skills, Peachtree, Microsoft Office
Education
Mount Wachusett Community College 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Amherst County High School
Comcast Cable October 2013 - Present
Fireside Hearth and Home May 2010 - October 2013
Welex / Graham Engineering Corporation September 2007 - June 2009
Skills
Customer Service, Management, Sales, Cross-functional Team..., Project Management, Team Building, Forecasting, Account Management, Contract Negotiation
Education
Montgomery County Community College 2004 — 2007
Business Management
Deloney Law Group Patient Account RepresentativeNavigant Healthcare CymetrixJune 2013 - January 2014
DeLoney Law Group 2013 - 2014
Comcast Cable 2012 - 2013
Baker & Miller Law office 2011 - 2012
RCS 2007 - 2011
Skills
Collections Management, Third Party Collections, Judgment Collections, Direct Sales, Customer Retention, Customer Experience, Customer Support, Long-term Customer..., Customer Satisfaction, Medical collections
Education
Moraine Valley Community College 1998 — 2000