Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Comcast Cable Borco electrical and instruments departmentBorco Oil Refining CompanyMarch 2008 - August 2010
Electrical Technicians February 2009 - August 2009
Skills
Piping, Wiring, CAD, Photoshop, Microsoft Office, AutoCAD, PowerPoint, Sketching, Microsoft Word, electrical installation, Cable Television, Cable Modems, Cable Networks, Customer Service, Project Management
Education
Northeastern Oklahoma A&M College 2010 — 2012
Associate of Science (AS), Construction Management
Northeastern Oklahoma A&M College 2010 — 2012
Associate of Arts (A.A.), Construction Management
Bartlett Hill Primary School
Jack Hayward High School
Cliff's Guitars January 2011 - Present
American Water September 2013 - October 2014
American Water Enterprises April 2012 - 2013
Keystone Mercy Health Plan September 2009 - December 2010
Comcast Cable February 2008 - April 2009
QVC August 2007 - February 2008
Keystone Mercy Health Plan April 2006 - July 2007
JPMorgan Chase January 2005 - February 2006
Merck February 2004 - August 2004
New Era Tickets June 2003 - February 2004
Skills
Quality Center, Software Quality..., Software Documentation, Integration, Automation, Music, SDLC, SOA, Requirements Analysis, PMO, Visio, Enterprise Software, Microsoft SQL Server, Business Analysis, Agile Methodologies, Agile Project Management, Data Warehousing, SharePoint, Business Intelligence, Business Stupidity, Audio System Design, Software Project..., System Testing, American Vintage Guitars, Looking into Things &..., Rural Alchemy, Telecasters, User Acceptance Testing, HP Quality Center
Education
North Carolina State University 1988 — 1991
Computer Science
North Carolina State University 1973 — 1977
Sociology & Religion
Comcast Cable October 2014 - Present
HBCS February 2010 - October 2013
Schylling Associates March 2007 - February 2010
Sears, Roebuck and Co. April 1989 - September 2005
Skills
Customer Service, Accounts Receivable, Data Entry, Managerial, Outlook, Accounting, Invoicing, Accounts Payable, Access, HIPAA, Call Centers, Performance Management, Training, Problem Solving, Compliance, Reviews, Hospital Information..., Credit Card Transaction..., Payment Card Processing, Payment Systems, Negotiation, Teamwork, Team Management, Team Building, Employee Training, Phone Etiquette, Listening to customers, Collections, Job Coaching, Progress Monitoring, Patience, Bad Debt, Account Reconciliation, Leadership
Education
Eternal Balance 2014 — 2014
Reiki II certified practioner
North Shore Community College 2014 — 2014
Certificate for Pharmacy Technician
Eternal Balance 2013 — 2013
Reiki I Certified
North Shore Community College 1986 — 1988
Associates, Criminal Justice
Lynn English High School 1972 — 1975
High School, college/business courses
Comcast Cable May 2013 - Present
Blue Apple Consulting January 2013 - Present
YUM! Brands KFC April 2008 - December 2012
The Home Depot August 2003 - March 2008
CheapTickets inc 1999 - 2004
Thane International 2002 - 2003
Skills
Benefits Administration, Performance Management, Human Resources, Training, Mediation, Wage & Hour, Business Planning, Litigation, Labor Relations, Succession Planning, Onboarding, Workforce Planning, Management, Recruiting, Employee Relations, Leadership, Personnel Management, Deferred Compensation, Coaching, Hiring
Education
North Central College 1983 — 1987
BA, English Literature
Neovia Logistics May 2014 - Present
URS Corporation July 2008 - January 2013
Comcast Cable November 2003 - September 2005
Skills
Purchasing, Leadership
Education
The University of Texas at Arlington 2012 — 2014
Bachelor's degree, Operations Management
North Lake College
Associate's degree
Athena Dental Arts Studio August 2014 - August 2015
EBM 2013 - 2013
Comcast Cable Contractor / TeamWinmark 2011 - 2012
Comcast Cable October 2010 - 2011
Deluxe Marketing Inc 2008 - 2010
Skills
Direct Sales, Sales Process, Sales Operations, Telephony, Broadband, Telecommunications, Customer Retention, Customer Satisfaction, VoIP, Project Management, Wireless, Account Management, Sales, Customer Service, Management, Customer Experience, Sales Management, Data Aggregation, Selling Skills, Call Center, Call Centers, Leadership, Sales Training, Data-Driven Reporting, Training, Team Building, Marketing, New Business Development, Managerial Accounting
Education
North Seattle College 2014 — 2015
Associate’s Degree, Accounting and Business/Management, 3.5
Washington State University
DIRECTV August 2011 - Present
Purchasing Power November 2010 - April 2011
Purchasing Power December 2009 - November 2010
Comcast Cable May 2008 - February 2009
Comcast Cable February 2003 - May 2008
AT&T September 1998 - February 2003
Cablevision February 1995 - September 1998
Skills
Performance Management, Cross-functional Team..., Project Management, Employee Relations, Leadership, Vendor Management, Customer Service, Process Improvement, Strategic Planning, Talent Acquisition, Team Management, Organizational..., Coaching, Management, Program Management, Team Building, Call Centers, Change Management
Education
Strayer University 2014 — 2016
Master's degree, Human Resources Management and Services
Northeastern University 2004 — 2007
Bachelor's Degree, Management
Comcast Cable July 2012 - Present
Comcast Cable November 2010 - July 2012
Comcast Cable December 2008 - November 2010
Skills
Telecommunications, IP, Ethernet, TCP/IP, RF, Fiber Optics, Network Design, Broadband, MPLS, Computer Network..., Unix, Switches, Troubleshooting, Cisco Technologies, Testing
Education
Niagara University 1990 — 1991
Edward Don & Company February 2013 - Present
Edward Don & Company November 2007 - Present
Comcast Cable February 1996 - June 2007
Skills
Inventory Management, Account Management, Customer Service, Sales Management, IBM iSeries, Retail, Microsoft Excel, Outlook, Customer Satisfaction, Microsoft Word, Negotiation, Team Building, Credit, Microsoft Office, National Accounts, Cold Calling, Merchandising, Sales, Outside Sales
Education
Northeastern Illinois University 1994 — 1997
Bachelor of Business Administration (BBA)
Lewis University 1991 — 1994
Business Management, Business and Sales
PROVIDENCE ST MEL 1987 — 1991
NCS -(a Xerox Company) September 2012 - Present
Comcast Cable 2008 - 2012
Intertek 1999 - 2001
Intertek 1999 - 2001
Skills
Qualifying Prospects, Selling, Major Accounts, Sales Process, Document Imaging, Business Development, Solution Selling, Managed Print Services, Direct Sales, Cold Calling, Sales Presentations, Sales, B2B, Sales Operations, Salesforce.com, Telecommunications, VoIP, Lead Generation, Broadband, Photocopier, Account Management, Customer Retention, Outside Sales, New Business Development, Building Relationships, Document Management, Forecasting, Contract Negotiation, Customer Service, Telephony, Strategy, Product Demonstration, Selling Skills, Team Building, Recruiting, Negotiation, Training, Management, Customer Experience, Customer Satisfaction, Sales Management, Managed Services
Education
Nichols College 2006 — 2009
Master of Business Administration (MBA)
Worcester State University 1993 — 1998
Bachelor of Business Administration (B.B.A.)
Worcester State University 1993 — 1998
Bachelor of Science (B.S.), Psychology
IBM July 2014 - Present
Sears Holdings Corporation March 2012 - August 2014
Sears Holdings Corporation March 2012 - September 2013
The Home Depot August 2010 - March 2012
Comcast Cable July 2009 - August 2010
C & J Sales and Marketing, Inc. March 2007 - July 2009
Cox Communications September 2003 - January 2007
Comcast Cable March 1998 - September 2003
Skills
Campaign Management, Segmentation, Direct Marketing, CRM, CRM Operations, Unica, Marketing Automation, ETL, Marketing Strategy, Email Marketing, Real Time, Process Improvement, Organizational..., MRM, Workflow Management, Direct Mail Campaigns, Online Campaign..., CRM Integration, Predictive Analytics, Closed Loop Marketing, Teradata Data Warehouse, Data Warehousing, Data Analysis, Teradata, Data Integration, Business Intelligence, Analytics, Management, Marketing, Leadership, Customer Analysis, Customer Experience, Database Marketing, Strategy, Multi-channel Marketing, Customer Acquisition, Loyalty Programs, Loyalty Marketing, Marketing Operations, Databases, Analysis, Omniture, Marketing Analytics, Business Analytics, Business Process, Web Analytics, Customer Engagement, Brand Loyalty, Interactive Marketing, Big Data
Education
Northeastern University
Comcast Cable January 2013 - Present
Makin' Lemonade Entertainment June 2008 - Present
MHC Culinary Group February 2007 - Present
Express Scripts July 2011 - December 2013
Skills
Leadership, Training, Team Building, Customer Service, Public Speaking, Social Media, Event Management, Public Relations, Event Planning, Social Media Marketing, Microsoft Excel, Sales, Microsoft Office, Marketing, Marketing Strategy, Team Leadership, Strategic Planning, Management, Budgets, Customer Satisfaction, Social Networking
Education
Northeastern Illinois University 1989 — 1991
Political Science
Northeastern Illinois University
Political Science and Government
Comcast Cable 1999 - Present
Chadwick's of Boston May 1998 - January 1999
RHCI May 1995 - May 1998
Vanguard Healthcare Management January 1992 - May 1995
Flatley Company January 1991 - January 1992
Search, Inc. 1989 - 1991
Skills
Human Resources, Employee Relations, Performance Management, Onboarding, Workforce Planning, HRIS, Talent Management, Talent Acquisition, FMLA, Leadership, Succession Planning, Labor Relations, Deferred Compensation, Employee Engagement, Benefits Administration
Education
Northeastern University
Human Resource Management
Santander Bank, N.A. August 2014 - Present
Comcast Cable May 2012 - August 2014
T-Mobile July 2010 - February 2012
Driver in Italy February 2009 - July 2009
Cox Communications August 2005 - August 2008
Verizon Wireless March 2000 - April 2004
Alejandro Pisani Productions February 1996 - April 2001
Boston Neighborhood Network November 1995 - June 2000
Northeastern University January 1998 - December 1999
CuencaVision WCEA-TV October 1994 - October 1996
Skills
Sales, Consultative Sales, Account Acquisition &..., Client Relations /..., Lead Generation, Retail Operations, Repeat Business, Sales Promotions, Product Launches &..., Financial Reporting, Team Building and..., Customer Satisfaction, Marketing, Team Building, Multicultural Experience, Mentoring and Coaching, Branch Management, Performance..., Building Community..., Operations Management, Sales Management, Customer Prospecting, Team Leadership, Regulatory Compliance, International Banking..., Analysis, Cold Calling, Training, Public Speaking
Education
Northeastern University 2012 — 2016
Bachelor's degree, Accounting and Finance
Northeastern University 2008 — 2012
Associates Degree, Business Administration
Newton North High School 1995 — 1997
High School Diploma, Small Business Administration
Catholic Memorial School 1993 — 1995
Liceo Militar Monseñor Arias 1992 — 1993
Urban Prep Academies August 2015 - Present
Urban Prep Academies August 2014 - July 2015
Chicago Public Schools August 2013 - August 2014
The University of Chicago Office of Multicultural Student Affairs October 2012 - June 2013
University of Chicago Charter School-Donoghue Campus August 2012 - June 2013
The University of Chicago School of Social Service Administration October 2011 - June 2013
The Black Star Project January 2012 - November 2012
Test Positive Aware Network October 2011 - June 2012
Comcast Cable July 2010 - April 2011
Passages Alternative Living Program, Inc. August 2008 - May 2010
Skills
Research, Data Collection, Data Analysis, SPSS, Academic Advising, Student Affairs, Student Discipline, Tutoring, Youth Development, Volunteer Recruiting, Volunteer Management, Community Engagement, Program Implementation, Program Management, Staff Supervision, Public Speaking, Customer Service, Expense Budget..., Advisory Boards, Teamwork, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Blackboard, Higher Education, Grant Writing, Interviews, Program Development, Program Evaluation, Career Counseling, Adolescents
Education
The University of Chicago - School of Social Service Administration 2011 — 2013
Master’s in Social Work, Community Schools
Northeastern Illinois University
Bachelor of Arts (B.A.), Inner City Studies
MedHelp September 2014 - Present
ChowNow January 2014 - September 2014
BermanBraun December 2012 - December 2013
Comcast Cable June 2011 - December 2012
FedEx January 2009 - June 2011
Analog Devices January 2005 - January 2007
Skills
Product Management, Mobile Technology, Product Launch, Product Development, Mobile Applications, Product Lifecycle..., Product Marketing, Agile Methodologies, Product Engineering, Product Design, Product Planning, Requirements Analysis, Mobile Internet, Software Development, Software Project..., Operating Systems, SDLC, Integration, Vendor Management, Telecommunications, Oracle, Scrum, Leadership, Experienced Business..., Quality Assurance..., Release Management, Program Management, Cross-functional Team..., SQL, SOA, Unix, Visio, IT Management, Quality Assurance, Test Automation, Selenium, Kanban, Atlassian JIRA, Management, Mobile Devices, Social Media, JIRA
Education
North Carolina State University 2002 — 2008
Electrical Engineering, Computer Engineering
North Carolina State University 2002 — 2006
Bachelor of Science (B.S.), Computer Engineering
Sarasota Toyota July 2014 - Present
Comcast Cable July 2014 - July 2014
Comcast Cable September 2012 - July 2014
AT & T May 2006 - August 2011
AT&T September 1998 - June 2006
Skills
Direct Sales, Time Management, Communication, Strategic Planning, Work Ethic, Presentation Development, Project Management
Education
Metropolitan State University 2005 — 2007
Business Administration and Management, General
Normandale Community College 2001 — 2004
Associate of Arts (AA), Business Administration and Management, General, 3.0
Synergistic Companies LLC January 2014 - Present
Professional Business Services, Inc. March 2011 - Present
Oakdale Athletic Association October 2011 - March 2013
Comcast Cable August 2008 - March 2010
Wright at Home Services inc February 2005 - November 2008
The Home Depot March 2001 - February 2005
Three Brothers Seamless Gutters March 1998 - March 2001
Skills
Construction, Contractors, New Business Development, Account Management, Contract Negotiation, Marketing Strategy, Team Building, Roofers, Investment Properties, Budgets, Siding, Roofs, Building Materials, Insulation, Basements, Bathrooms, Renovation, Business Networking, Decks, Residential Homes, Networking, Problem Solving, Social Media, Strategic Planning, Communication Skills, Community Outreach, Trade Missions, Customer Service, Sales Management, Sales, Construction Management, Business Development, Selling, Contract Management, Cold Calling, Small Business, Direct Sales, Marketing, Negotiation
Education
Rasmussen College-Minnesota 2010 — 2011
Associate's degree, Business/Commerce, General
Normandale Community College 1991 — 1996
Writing, General
Transamerica August 2012 - Present
Comcast Cable November 2011 - August 2012
Dynamics Research Corporation 2011 - 2011
Cobham Defense Electronic Systems July 2009 - January 2010
Magellan Behavioral Health 2010 - 2010
WOOD Consulting Services, Inc. February 2009 - June 2009
ASHLIN Management Group 2007 - 2009
Skills
ADP Payroll, Oracle HR, PeopleSoft, iCIMS, Microsoft Office, Technical Recruiting, College Recruiting, SAP, Corporate Recruiting, Sourcing, Onboarding, Recruiting, Human Resources, Applicant Tracking..., Job Fairs, Internet Recruiting, Benefits Administration, Employee Relations, Talent Acquisition, Interviews
Education
Norfolk State University
B.A., Sociology
Comcast Cable September 2013 - Present
Comcast 2007 - 2013
Comcast 2003 - 2007
Comcast Cable 2000 - May 2003
Skills
Auditing, Internal Audit, Process Improvement, Workforce Management, Business Operations, Accounting, Mergers & Acquisitions, Security, Broadband, Call Centers, Forecasting, Telecommunications, Customer Satisfaction, Leadership, Customer Retention, Cross-functional Team..., Operations Management, Team Leadership, Team Building, Management, VoIP
Education
Northeastern University
Vanier College
Comcast Cable January 2015 - Present
Jerry's Enterprises, Inc. June 2004 - February 2015
Richfield Public Schools September 2013 - May 2014
Hmong American Home Health Care February 2000 - December 2002
Skills
Computer Hardware, Computer Repair, Computer Proficiency, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Proficient Typing Skills, 10 Key, Data Entry, Hands-on Training, Automotive, Security, Customer Service, Languages
Education
North Hennepin Community College 2010 — 2011
Liberal Arts and Sciences, General Studies and Humanities
TBC Corporation March 2015 - Present
KTF Consulting January 2014 - December 2014
Waste Management 2013 - October 2013
Comcast 2003 - 2012
Comcast Cable January 1998 - December 2002
Comcast Cable March 1995 - December 1997
Skills
Call Center, Broadband, Customer Satisfaction, Vendor Management, Customer Retention, Team Building, Customer Service, Cross-functional Team..., Process Improvement, Coaching, Budgets, Account Management, Sales Management, Operations Management, Sales, Leadership, Telecommunications, Cabling, Negotiation, Project Planning, New Business Development, Recruiting, Sales Operations, Credit, Marketing, Business Development, Training, Inventory Management, Contract Negotiation, Provisioning, Microsoft Office, Outlook, Microsoft Word, Employee Relations, Strategic Planning, Change Management, Customer Experience, Risk Management, Project Management, Business Strategy, Forecasting, Microsoft Excel, Call Centers, Analysis, Management, Strategy, Time Management, Team Leadership, Executive Management, Finance
Education
Northeastern University
B.S., Criminal Justice
Aberdeen Asset Management June 2013 - Present
Aberdeen Asset Management June 2011 - June 2013
Comcast Cable July 2010 - December 2010
Aberdeen Asset Management June 2010 - August 2010
MFS Investment Management July 2008 - May 2009
Skills
Portfolio Management, Business Development, Investments, Analytics, Microsoft Excel, Strategy, Financial Analysis, Microsoft Office, Project Management, Social Media, Data Analysis, Customer Service, Business Strategy, Market Research, Marketing, Finance, Investment Management, Product Management, Marketing Strategy, New Business Development, Fixed Income, Financial Reporting, Equity Research, Event Planning, Management, Alternative Investments, Mutual Funds, Sales, Competitive Analysis, Financial Modeling
Education
Northeastern University 2006 — 2011
BS, Marketing & Management
Roman Catholic High School for Boys 2002 — 2006
US Environmental Protection Agency (EPA) January 2014 - Present
North Carolina Forest Service June 2012 - January 2014
North Carolina Department of Agriculture and Consumer Services 2011 - 2012
North Carolina Geodetic Survey May 2011 - July 2011
North Carolina State January 2011 - May 2011
North Carolina Solar Center April 2010 - August 2010
Comcast Cable August 2006 - August 2009
BDO USA, LLP January 2005 - April 2005
Skills
ArcGIS, Google Earth, ERDAS Imagine, Microsoft Office, Trimble GPS, Essbase, Oracle Financials, Citrix Financials, Google Sites, Google Fusion Tables, ArcPad, Terrasync, GRASS, ENVI, LiDAR
Education
North Carolina State University 2009 — 2011
Master's degree, Natural Resources/Conservation, General, 3.7
University of North Carolina at Greensboro 2004 — 2005
Master's degree, Accounting, 3.1
North Carolina State University 2000 — 2004
Bachelor's degree, Accounting
GroupM April 2015 - Present
Clear Channel Outdoor January 2013 - Present
Clear Channel Outdoor January 2013 - April 2015
Comcast Cable August 2012 - December 2012
Canoe Ventures January 2011 - June 2012
Cox Communications January 2004 - December 2010
Cox Communications May 2001 - January 2004
Intralox 1997 - 2001
United Way of Greater New Orleans 1991 - 1997
Skills
Media Relations, Public Relations, Marketing Communications, Promotions, Corporate Communications, Corporate Events, Business Events, Crisis Communications, Business Transformation, Corporate Social..., Executive Coaching, Editing, Social Media, Strategy, Copywriting, Internal Communications, Press Releases, Strategic Partnerships, Management, Business, Social Media Marketing, Integrated Marketing, Strategic Communications, Video, Advertising, Sponsorship, Spokesperson, Broadcast, Sales, Entertainment, Training, CRM, Fundraising, Leadership, Marketing Strategy, Strategic Planning, Social Networking, Program Management, New Media, Marketing, Digital Media, Budgets, Digital Marketing, Thought Leadership, Television, B2B, Direct Marketing, Digital Strategy, Publicity, Media Planning
Education
Nicholls State University 1988 — 1990
M.B.A., Business Administration/Marketing
Nicholls State University 1984 — 1988
Bachelor of Arts, Psychology/Sociology
Racepoint Global December 2014 - Present
Racepoint Global February 2014 - December 2014
Comcast Cable July 2012 - January 2013
WGBH January 2011 - June 2011
New England Medical Billing May 2009 - August 2009
Skills
Social Media, Press Releases, Facebook, Social Media Marketing, Social Networking, Microsoft Office, Editing, PowerPoint
Education
Northeastern University 2010 — 2013
Bachelor of Arts (B.A.), Communication Studies
Suffolk University 2008 — 2010
Forward March Media August 2013 - Present
Dance Carousel August 2009 - July 2013
Legacy Entertainment Services July 2011 - December 2011
Comcast Cable July 2010 - December 2010
Dance Carousel September 2002 - June 2008
Skills
Television, Video Production, Theatre, Facebook, Public Speaking, Video Editing, Editing, Social Media
Education
Northeastern University 2008 — 2013
Bachelor of Arts (B.A.), Communications - Media Studies
Genzyme December 2011 - Present
Sun Healthcare 2002 - September 2011
Serono, Inc 1996 - 2000
Comcast Cable 1984 - 1996
Education
Northeastern University
M.Ed., Education
Better Community Living, Inc. November 2013 - Present
SouthCoast Geeks April 2011 - November 2013
Comcast Cable January 1999 - April 2010
Comcast 2004 - 2007
Comcast January 1999 - January 2004
WHITE MOUNTAIN CABLE CONSTRUCTION January 1998 - January 1999
CARDI'S FURNITURE January 1997 - January 1998
AAA SMALL LOAD MOVERS January 1995 - January 1997
Skills
Technical Training, Customer Service, Technology Integration, Project Management, Technical Support, Telecommunications, Customer Experience, Training, Customer Satisfaction, Troubleshooting, Sales, Call Center, Management, Team Building, Sales Operations, Coaching, Call Centers, Leadership, Business Development, Customer Retention, Marketing, Public Speaking, Operations Management, Process Improvement, Team Leadership, Account Management, VoIP, New Business Development, Sales Management, Strategic Planning, Broadband, Cable Television, Cloud Computing, Direct Sales, Entrepreneurship, Marketing Strategy, Networking, Program Management, Quality Assurance, Salesforce.com, Small Business, Social Networking, Time Management, Online Marketing
Education
Northeastern University 1987 — 1988
Electrical Engineering
New Bedford High School 1985 — 1987
HS, College Prep
Comcast September 2005 - Present
Comcast Cable 2005 - 2010
BEA INC 2001 - 2005
Skills
Team Building, Customer Satisfaction, Customer Service, Call Center, Microsoft Office, Employee Relations, Telecommunications, Sales, Customer Retention, Salesforce.com, Training, Call Centers, Access, Management, Customer Experience, Troubleshooting, Program Management, Operations Management, Contract Negotiation, Strategic Planning, Analysis, Project Management, Budgets, Account Management, Vendor Management, Process Scheduler, VoIP, Forecasting, Team Leadership, Supervisory Skills, Process Improvement, Leadership, Outlook, Coaching, Recruiting, Human Resources, Performance Management, Cross-functional Team..., Microsoft Excel, Sales Operations, Hiring, CRM, Payroll, Cold Calling, Inventory Management, Project Planning, PeopleSoft, Event Planning, Leadership Development, Sales Management
Education
Niagara University 1996 — 2000
Bachelor's degree, English Language and Literature
Niagara University 1996 — 2000
Comcast Cable December 2014 - Present
Hartford Funds April 2013 - June 2014
Sheller, P.C. November 2012 - April 2013
Sheller, P.C. January 2005 - April 2013
Sheller, P.C. June 2003 - April 2013
Delany & O'Brien: Attorneys at Law January 2000 - June 2003
Holl & Associates, P.C. January 1996 - January 2000
Pepper, Gordon, Breen & Weinberg, P.C. September 1995 - January 1996
Skills
Compliance, MBA, Mutual Funds, Social Media Marketing, Email Marketing, Litigation Management, Securities Regulation, Database Admin, Marketing, Civil Litigation, Corporate Law, Litigation, Corporate Governance, Litigation Support, Document Management, Legal Documents, Whistleblower, Legal Compliance, Wordperfect, Securities, Document Review, Management, Customer Service, Leadership, Legal Research, Microsoft Office
Education
University of Phoenix-John Sperling School of Business 2010 — 2012
MBA, Human Resource Concentration
Philadelphia Institute for Paralegal Studies 1995 — 1995
Paralegal Certificate, Administrative and Public Law Paralegal
North Carolina Agricultural and Technical State University 1991 — 1995
Bachelors of Arts, Political Science
Taos October 2012 - Present
Exponent, Inc. December 2007 - May 2012
First Republic Bank October 2007 - November 2007
THX Ltd. August 2007 - October 2007
Comcast Cable August 2004 - June 2007
Skills
Apple OS, ACTC, ACMT, Active Directory, VPN, Technical Support, Windows 7, Microsoft Exchange, DNS, Networking, Troubleshooting, TCP/IP, Citrix, Firewalls, Hardware, Software Installation, Linux, Help Desk Support, Microsoft Office, System Deployment, Laptops
Education
North Seattle Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Network Technology, 3.4
Presbyterian Homes & Services August 2013 - Present
KDV September 2012 - September 2013
Walser Automotive Group May 2010 - May 2012
Comcast Cable August 2005 - May 2009
Skills
Nursing, Cpr Certified, AED, Proofreading, Windows, Formatting Documents, Administrative Office..., Microsoft Office, File Management, Auditing
Education
Walden University 2013 — 2015
Master of Science (MS), Family Practice Nurse/Nursing
North Hennepin Community College 2009 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
White Bear Lake Area High School 1988 — 2001
Diploma, General Studies
Halcyon Healthcare June 2015 - Present
Comcast Cable January 2015 - Present
REI March 2014 - August 2014
ATT September 2009 - May 2013
AT&T Mobility October 2005 - September 2009
Skills
Sales, Customer Service, Microsoft Excel, Customer Retention, Microsoft Word, Customer Experience, Inventory Management, Retail, Wireless, Sales Operations, Leadership, Account Management, Sales Management, Business Analysis, Call Centers, Coaching, Contract Negotiation, Customer Satisfaction, Direct Sales, Human Resources, Management, Marketing, Marketing Strategy, Microsoft Office, Negotiation, New Business Development, Operations Management, Outlook, PowerPoint, Process Improvement, Recruiting, Salesforce.com, Strategic Planning, Team Building, Team Leadership, Training, Troubleshooting, Telecommunications
Education
Northeastern State University 1996 — 2001
Bachelor of Business Administration (BBA), Meetings Destinations Management
Tulsa Community College 1997 — 1997
College Algebra, Business Administration and Management, General
Fluor Corporation October 2014 - Present
Freelance Marketing Resources April 2012 - Present
Bermuda CableVision January 2014 - May 2014
My Two Tzus' Room April 2012 - January 2014
Charter Communications September 2010 - March 2012
Comcast Cable March 2010 - June 2010
Comcast Cable August 2007 - June 2010
Comcast Cable August 2007 - March 2010
Time Warner Cable January 2006 - July 2007
Comcast Cable September 2004 - January 2006
Skills
Copywriting, Team Management, Integrated Marketing, Vendor Management, Problem Solving, Forecasting, Newspaper, Radio, Event Management, Direct Mail, Channel, Advertising, Newsletters, Budgeting, Direct Marketing, Television, Marketing Communications, Press Releases, Promotions, Brochures, Social Media, Publicity, Event Planning, Production, Management, Market Planning, Leadership, Sales, Budgets
Education
North Greenville University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Strayer University 2007 — 2008
Bachelors, Business Administration, 4.0
Greenville Technical College 2001 — 2005
Associates, Marketing, 3.2
One Reverse Mortgage, NMLS #2052 July 2014 - Present
One Reverse Mortgage March 2014 - Present
Metropolitan AME Zion Church September 2013 - Present
Comcast Cable September 2009 - March 2014
Comcast September 2009 - March 2014
St. Andrew-Redeemer Lutheran Church, ELCA January 2005 - September 2013
Chrysler Financial April 2003 - September 2009
Chrysler Financial April 2003 - September 2009
Skills
Strategic Planning, Call Center, Public Speaking, Coaching, Team Building, Customer Satisfaction, Interpersonal..., Access, Administration, Analysis, Budgets, Call Centers, Community Outreach, Conflict Resolution, Customer Retention, Customer Service, Direct Sales, Employee Benefits, Employee Relations, Event Planning, Forecasting, Sales Operations, Sales, Management, Small Business, Microsoft Word, Human Resources, Social Media, Account Management, Selling, Supervisory Skills, Leadership, Team Leadership, Sales Management, Training, Teamwork, Inventory Management, Leadership Development, Recruiting, Fundraising, Time Management, Lead Generation, Negotiation, Public Relations, Microsoft Office, Program Management, Nonprofits, Pricing, Mentoring, Non-profits
Education
Northcentral University 2014 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance
The University of North Dakota 1992 — 2001
Bachelor of Science, Aviation
University of North Dakota 1992 — 2001
BS, Avaiation
Benedictine Highschoo 1989 — 1992
College Prep
Benedictine Highschoo 1989 — 1992
Dipolma
Comcast Cable January 2012 - Present
Comcast Cable April 2011 - January 2012
Comcast Cable February 2008 - January 2012
Coastal Communications (Madison River Communications) September 1999 - February 2008
Skills
Team Building, Telephony, Telecommunications, Vendor Management, Cross-functional Team..., Broadband, VoIP, Strategic Planning, Call Centers, DOCSIS, Customer Retention, Management, Customer Satisfaction, Sales Operations, Sales, Leadership, Sales Management, Budgets, Strategy, Marketing Strategy, Marketing, Customer Service, Direct Sales, Salesforce.com, Solution Selling, Customer Experience, Recruiting, Sales Process, Selling, Strategic Partnerships, Managed Services, Account Management, Product Management, B2B, Wireless, Cold Calling, New Business Development, Team Leadership, Forecasting, Operations Management, Product Marketing, P&L, Business Development, Co-location, Training, Sales Presentations, Unified Communications, Contract Negotiation, Process Improvement, CRM
Education
North Carolina State University 1976 — 1980
Bachelor of Science (BS), Agriculture
University of North Carolina at Wilmington
Business Administration and Management, General
Maricopa County Superior Court September 2013 - Present
Wells Fargo May 2012 - September 2013
Charles Schwab June 2011 - May 2012
Wells Fargo January 2010 - May 2011
Verizon Business October 2009 - December 2009
Comcast Cable March 2009 - October 2009
Wells Fargo September 2007 - March 2009
The Guardian Life Insurance Company of America March 2007 - September 2007
Komoline Electronics Pvt.Ltd. February 2004 - February 2007
Skills
SSIS, Relational Databases, Data Modeling, ETL, Database Design, Microsoft SQL Server, Performance Tuning, SSRS, Business Intelligence, Data Migration, SQL Tuning, Data Warehousing, Requirements Analysis, PL/SQL
Education
North Maharashtra University 2000 — 2004
Engineering, Electronics
Owls Landing Campground December 2010 - Present
Comcast Cable November 2008 - May 2015
Comcast Cable March 2005 - November 2008
Northeastern University September 1996 - December 2007
Middlesex Community College September 1994 - June 2005
Toys R Us November 2001 - March 2005
Ziff Information Services 1989 - 1994
Advantage Health Corporation 1985 - 1993
Skills
Customer Service, Management, Call Center Leadership, Process Improvement, Team Building, Team Leadership, Virtual Leadership, Retail, Access, Program Management, Leadership Development, Hospitality Management, Campground Management, Employee Training, Curriculum Development, University Teaching, Broadband, Troubleshooting, Vendor Management
Education
Northeastern University 1985 — 1991
BSBA, Management Information Systems
Northeastern University 1985 — 1991
Associate of Science (A.S.), Accounting & Finance
LCA 1978 — 1982
High School Diploma
Level 3 Communications May 2015 - Present
Level 3 Communications 2015 - 2015
Level 3 Communications 2015 - 2015
Windstream Hosted Solutions June 2013 - June 2014
Comcast Cable May 2011 - May 2013
Comcast Cable July 2005 - July 2011
MCI 1991 - 1995
Skills
Telecommunications, Cold Calling, Broadband, Solution Selling, VoIP, Direct Sales, Account Management, Sales Management, Salesforce.com, Managed Services, Customer Retention, Co-location, Call Center, Unified Communications, Wireless, Sales Process, Sales, Call Centers, Customer Experience, Data Center, Telephony, Selling, Sales Operations
Education
Northeastern University 1985 — 1990
BS, Marketing
Northeastern University
Bachelor of Science (BS), Marketing
Total LIfe Changes, LLC July 2015 - Present
Comcast Cable February 2012 - Present
Mary Kay Inc. August 2007 - December 2013
Comcast Cable August 2011 - February 2012
Comcast Cable August 2010 - August 2011
Comcast Cable April 2009 - August 2010
City of Minneapolis April 1997 - May 2008
Skills
Customer Service, Customer Relations, Problem Solving, Public Speaking, Conducting Interviews, Sales, Small Business, Strategy, Time Management, Performance Management, Leadership, Management, Coaching, Team Building, Customer Satisfaction, Customer Retention, Direct Sales, Public Relations, Telecommunications, Team Leadership, Training, Call Centers, Marketing, Process Improvement, Customer Experience, Sales Operations, Account Management
Education
North Hennepin Community College 2013 — 2016
Associate of Arts and Sciences (AAS)
Skagit County April 2015 - Present
Robert Half Technology August 2014 - November 2014
Precor January 2014 - July 2014
Wunderman August 2007 - January 2014
Hewlett-Packard March 2006 - July 2007
Comcast Cable 2002 - 2005
AT&R Fixed Wireless 2000 - 2001
Skills
Troubleshooting, Network Administration, Technical Support, SharePoint, Active Directory, Windows Server, Windows 7, CRM, Web Development, Change Management, IP, Hardware, System Administration, Integration, Visio, IT Management, Digital Marketing, System Deployment, OS X, Microsoft Office, Vendor Management, Windows, VMware, VPN, ESXi, System Center Suite, Windows 8, Mac OS, Microsoft Exchange, Desktop Deployment, Software Deployment, Windows Phone, iOS, Cisco Routers, HP Proliant, HP Procurve, Juniper Technologies, Shortel IP Phones, Citrix FileShare, Cisco UCS, NetApp, Hyper-V, Terminal Server, VLAN, Software Documentation, Technical Documentation, Call Pilot, Ghost Imaging, Project Management, Servers
Education
North Seattle Community College 2009 — 2011
Comcast Cable July 2014 - Present
Comcast October 2009 - June 2014
Comcast September 2006 - February 2009
Comcast September 2000 - September 2006
Lifeline Systems May 1994 - February 2000
Skills
Product Management, Program Management, Sales, Analysis, Personnel Management, Competitive Intelligence, Call Center, Customer Experience, Customer Retention, Telecommunications, Customer Satisfaction, Vendor Management, Workforce Management, Contact Centers, Coaching, Outsourcing, Team Building, Leadership, Call Centers, Strategy, Business Development, Cross-functional Team..., Broadband, Management, Account Management, BPO, Customer Service, Process Improvement, Project Management, Quality Assurance, Recruiting, Competitive Analysis, Forecasting, Strategic Planning
Education
Northeastern University 1989 — 1992
Society of Professional Journalists July 2015 - Present
The Boston Courant June 2015 - Present
Lexington Minuteman at GateHouse Media New England May 2014 - May 2015
The Dorchester Reporter January 2014 - November 2014
Comcast Cable July 2013 - May 2014
Boston Urban News (now Teen Urban News) September 2013 - February 2014
Brigham and Women's Hospital October 2012 - January 2013
Boston.com 2013 - 2013
Brigham and Women's Hospital June 2012 - August 2012
City Year August 2011 - June 2012
Skills
Non-profits, Blogging, Editing, Tutoring, Fundraising, Event Planning, Community Outreach, Public Speaking, Facebook, Spanish, Copy Editing, Press Releases, Social Media, Research, Newsletters, Final Cut Pro, Nonprofits, Journalism, Public Relations
Education
Northeastern University 2012 — 2014
Master's degree, Journalism
Providence College 2007 — 2011
Bachelor of Arts, English
Shea High School 2003 — 2007
High School Diploma
UES Computers August 2013 - Present
Northeast Wisconsin Technical College August 2010 - May 2013
Northeast Wisconsin Technical College August 2010 - April 2013
Flipside Coin April 2008 - July 2008
Silvan Industries Inc September 2007 - March 2008
Comcast Cable April 2006 - August 2006
Marinette Marine Corporation August 2000 - February 2005
Skills
Program Management, Welding, Windows 7, Computer Hardware, Troubleshooting, Active Directory, XP, Microsoft Office, Networking, Windows, Help Desk Support, Windows Server, Navy, Network Administration, Operating Systems, HTML scripting, CSS Javascript, CSS, Social Networking, Wireless Networking, Windows Vista, Teaching, Tutoring, Time Management, Forklift Operator, Overhead Cranes, VBScript, JavaScript, Communication, Interpersonal Skill, Research and Planning, Organizational..., Management, Goal Setting, Cooperation, Teaches/Trains/Instructs, LAN-WAN, VMware, Hardware, System Administration, Manufacturing, Cisco Routers, Network Security, Ubuntu, Cisco IOS, Computer Security, Printers, Laptops, OS X, Server Administration
Education
Northeast Wisconsin Technical College 2010 — 2013
Associate's degree, IT Computer Support Specialist, 3.5 GPA
Northeast Wisconsin Technical College 2010 — 2011
Associate's degree, IT Computer Support Technician, 3.65 GPA
NetBrain Technologies Inc. March 2015 - Present
iBasis January 2014 - March 2015
Comcast Cable April 2013 - December 2013
China Unicom May 2012 - August 2012
LAN/WAN Professional May 2011 - December 2011
Georgia Close Up Foundation September 2009 - December 2009
Skills
SQL, Java, Linux, Microsoft SQL Server, C++, Python, C#, JavaScript, CCNA, Access, HTML, XML, Cisco Technologies, EIGRP, Cisco IOS, Networking, Switches, CCNP, VPN
Education
Northeastern University 2010 — 2012
Master's degree, Computer Systems Networking and Telecommunications
Southern Polytechnic State University 2007 — 2009
Bachelor's degree, Computer Science
Northeast Normal University 2010 — 2012
B.S, Computer Science and Technology
S3 Group June 2015 - Present
Comcast Cable July 2014 - June 2015
Bank of America August 2013 - May 2014
Comcast July 2010 - May 2012
Comcast Cable April 2008 - June 2010
Motorola CHS 2006 - 2008
Comcast National IP 2004 - 2006
Broadband Insights 2003 - 2004
Edial 2000 - 2001
Road Runner 1998 - 2000
Skills
Perl, Unix, Linux, Testing, Integration, VoIP, Software Development, Solaris, Databases, Cisco Technologies, Test Automation, XML, SDLC, Software Documentation, Routing, QoS, Ethernet, Cloud Computing, Architecture, Oracle, SQL, Java, Performance Engineering, WiFi, Test Planning, DOCSIS, Web Services, IPv6, DHCP, JMeter, SIP, Requirements Analysis, Servers, Quality Assurance, Routers, System Deployment, Performance Testing, Hardware, IP, System Architecture, Agile Methodologies, IT Project Leadership, SOAP, C, Weblogic, TCL, REST, Requirements Gathering, LDAP
Education
Northeastern University 1982 — 1988
Bachelor of Science (BS), computer science
Genzyme, a Sanofi company March 2015 - Present
Genzyme August 2013 - February 2015
Staples February 2012 - July 2013
Staples July 2011 - February 2012
'47 Brand August 2010 - May 2011
Solomon McCown & Co. May 2010 - August 2010
Arnold Worldwide February 2010 - April 2010
Schneider Associates July 2009 - December 2009
John Hancock Life Insurance Company (U.S.A.) July 2008 - December 2008
Comcast Cable June 2007 - August 2007
Skills
Social Media, Facebook, Event Planning, Press Releases, Marketing, Marketing Communications, Public Relations, Salesforce.com, Advertising, Microsoft Office, PowerPoint, Microsoft Excel, Media Relations, Cision, Product Marketing
Education
Northeastern University 2006 — 2011
BS, Marketing, Criminal Justice
University of Connecticut 2006 — 2007
Regency Beauty Institute April 2014 - Present
Comcast Cable January 2013 - April 2014
AT & T December 2011 - October 2012
American Exteriors LLC October 2009 - December 2011
Skills
Music, Fitness, Customer Service, Training, Marketing, Team Building, Sales, Time Management, Strategic Planning, Coaching, Leadership
Education
North Hennepin Community College
Atlantic Power Corporation August 2012 - Present
Shawmut Design and Construction January 2010 - August 2012
Comcast Cable June 2006 - January 2010
WinnCompanies February 2004 - January 2006
Suffolk County Sheriff's Department October 1995 - May 2003
Skills
HRIS, Employee Benefits, Employee Relations, Deferred Compensation, Performance Management, Human Resources, PeopleSoft, FMLA, Kronos, FLSA, Talent Management, Recruiting, Organizational..., Benefits Administration, Consulting, Talent Acquisition, Onboarding, ADP Payroll, Americans with..., SAP, ESOP, Ultipro, Applicant Tracking..., Employee Handbooks, Labor Relations, Succession Planning, College Recruiting, Payroll, Executive Pay, Personnel Management, Workforce Planning, Compensation & Benefit, Employee Engagement, New Hire Orientations, Administration
Education
Northeastern University
Masters, Business Administration
University of Massachusetts Boston
BA, Economics
One Communications June 2008 - September 2010
Comcast Cable March 2006 - June 2008
Hewlett-Packard January 1999 - January 2005
Compaq Computer Corporation January 1998 - January 1999
Computer Associates June 1992 - December 1997
Education
Digital Equipment Corporation
Computer Programming
New Horizons
Cert, Business Applications
Northeastern University
Cert, Systems Analysis and Design
William Georege Assoc
Project Management
Comcast Cable May 2015 - Present
Comcast Cable June 2011 - May 2015
Oki Data Americas, Inc. February 2010 - May 2011
Atlantic School of Insurance August 2008 - February 2011
World Water and Solar Technologies March 2008 - July 2008
Florida Power and Light January 2005 - December 2007
Fund for Public Interest Research February 2001 - August 2004
White House Council on Environmental Quality 1998 - 1998
Skills
Budgets, Cross-functional Team..., Data Analysis, ERP, Inventory Management, Logistics, Lotus Notes, Management, Microsoft Excel, Strategic Planning, Strategy, Supply Chain, Training, Project Management
Education
Northeastern University 1995 — 2000
BS, Political Science
The Brickman Group September 2015 - Present
IGS Energy June 2012 - August 2015
Frontier Communications October 2010 - June 2012
Comcast Cable May 2005 - October 2010
Grande Communications Networks LLC February 2002 - May 2005
Education
North Carolina State University
Comcast 2001 - Present
Comcast Cable March 2004 - September 2006
CSC (Computer Sceinces Corporation) November 1998 - February 2001
MedStar Health 1998 - 2001
The David J. Joseph Co. April 1996 - August 1998
Rockland Industries, Inc. August 1994 - February 1998
Champion International June 1991 - August 1992
Education
North Carolina Central University
Northwestern University Settlement Association August 2013 - Present
Chicago Commons June 2012 - August 2013
Comcast Cable May 2008 - December 2009
Skills
Research, Microsoft Office, PowerPoint, Teaching, Microsoft Word, SPSS, Customer Service, Microsoft Excel, Teamwork, Curriculum Design, Fundraising, Curriculum Development, Critical Thinking, Data Entry, Windows, HTML, Cpr Certified, Nonprofits, Training, Public Speaking, Staff Development, Social Media
Education
Northeastern Illinois University 2010 — 2014
Bachelors, Psychology
Northeastern Illinois University 2010 — 2013
Bachelor's degree, Multi/Interdisciplinary Studies
Direct Energy Solar July 2015 - Present
Next Step Living September 2013 - June 2015
Next Step Living June 2012 - September 2013
Proliphix April 2013 - August 2013
Comcast Cable July 2012 - April 2013
Skills
Sales Process, Sales Force, Netsuite, DSX, Data Privacy, Microsoft Excel, Microsoft Office, Sales, Salesforce.com, NetSuite, Renewable Energy, Energy Efficiency, Communication Skills, Environmental Awareness, Solar Energy, Account Management, Strategic Planning, Customer Service, Management, Leadership, Energy, Marketing
Education
Northeastern University 1985 — 1990
BSBA Finance and International Business, International Finance
Ward Senior High 1980 — 1985
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Dun and Bradstreet June 2012 - Present
Verizon Small Business April 2005 - January 2010
Comcast Cable August 2001 - April 2005
Skills
Account Management, B2B, New Business Development, Salesforce.com, Solution Selling, Invoicing, Accounting, Call Centers, Customer Service, Leadership, Management, Microsoft Excel, PowerPoint, Sales Process, SaaS, Training, Team Building, Strategic Planning, Microsoft Office, Customer Retention, Lead Generation, Selling, Cold Calling, Sales
Education
Northampton Community College
Wicked Sharp Ski & Sports Inc. September 2010 - Present
Boston Police Headquarters December 2004 - July 2012
Macromedia Incorporated July 2004 - December 2004
Comcast Cable April 2004 - July 2004
Circles North America April 2002 - April 2004
Skills
Public Speaking, Management, Research, Legal Research, Outlook, Analysis, Government, Marketing Communications, Social Media, Grant Writing, Leadership, Microsoft Office, Customer Service, Team Leadership, Event Planning, PowerPoint, Policy, Microsoft Word, Nonprofits, Training, Public Administration, Microsoft Excel, Negotiation, Fundraising, Community Outreach, Public Policy, Event Management, Legal Compliance, Government Law, Public Relations, Administration, Financial Accounting, System Administration, Strategic Planning, Program Management, Writing, Team Building, Marketing, Program Development, Customer Relations, Hospitality Management, Bartending, Hospitality Industry
Education
Northeastern University 2008 — 2009
Master of Science, Corporate and Organizational Communication
Northeastern University 2005 — 2008
Bachelor of Science, Leadership
Xerox November 2011 - January 2015
Activision June 2011 - October 2011
Office Max November 2010 - July 2011
Comcast Cable January 2008 - August 2009
Skills
Microsoft Office, Usability Testing, Regression Testing, Technical Support, Troubleshooting, Networking, Computer Hardware, Hardware, TCP/IP, Windows, Quality Assurance, Databases, Data Center
Education
Normandale Community College 2013 — 2016
Associate of Science (A.S.), Computer Science, 3.52 GPA (cumulative)
South Saint Paul High School 1995 — 2001
High School Diploma, General
Billing Advantage Inc. Billing RepresentativeMarraffa & Associates, Inc.July 2013 - December 2014
Comcast Cable December 2010 - November 2012
Sprint March 2008 - December 2010
Skills
Customer Service, Sales, Time Management, Call Centers, Customer Retention, Data Entry
Education
Danvers high school 2003 — 2007
Diploma
North Shore Community College
Associate of Science (AS), Criminal Justice and Corrections
Accounting Principals/Parker+Lynch September 2013 - Present
Comcast Cable November 2012 - August 2013
Microsemi December 2007 - October 2012
SeaChange International July 2001 - December 2007
PC Connection 1996 - 2001
Skills
Microsoft Office, Microsoft Excel, MS Axapta, Oracle Enterprise..., Oracle Discoverer, Microsoft Dynamics ERP, Project Management, Lean Manufacturing, Value Stream Mapping, Kanban, Kaizen, Visual Management, Certified Lean, Access, Workforce Management, Workforce Planning, Variance Analysis, Analysis, Managerial Finance, Process Improvement, Sarbanes-Oxley Act, Financial Reporting, Financial Analysis, Inventory Management, Process Control, Inventory, Physical Inventory, Cycle Counting, Inventory Accuracy, Inventory Analysis, Strategy, Budgets, Finance, Management, Strategic Financial..., Auditing, Accounting, Project Planning, New Business Development, Business Development, Cross-functional Team..., Executive Management, Internal Audit, Forecasting, Financial Modeling, Sales, Outsourcing, Manufacturing, Leadership, Financial Planning
Education
Southern New Hampshire University 1999 — 2001
Bachelors, Business Administration, 3.9
Northeastern University 1988 — 1990
Physical Therapy
Lakeland High School 1984 — 1988
High School
Comcast Cable February 2015 - Present
Comerica Bank March 2014 - February 2015
jcpenney 2010 - June 2014
Norfolk State University August 2010 - May 2013
Skills
Microsoft Windows, Mac OS X, Microsoft Office, Music, Customer Service, Leadership, Public Speaking, Training, Microsoft Office..., Problem Solving, Access, Data Entry, Social Networking, Budgets, Retail, Outlook, PowerPoint
Education
Norfolk State University 2007 — 2013
Bachelor of Arts (BA), Psychology
Cloud Sherpas January 2013 - Present
Navigis June 2010 - January 2013
Comcast Cable September 2009 - May 2010
Comcast Cable December 2007 - September 2009
Robert Half Technology November 2007 - December 2007
Coolfire Media April 2007 - November 2007
Intel Corporation October 2005 - April 2007
Xynergy February 2005 - October 2005
Department of Soil Science at North Carolina State University May 2002 - December 2004
Skills
MySQL, Software Development, Windows, Web Applications, Network Administration, JavaScript, PHP, Java, HTML, Linux, CSS, Web Development, jQuery, Unix, ITIL, Communication Skills, Team Building, Project Management, Leading Development..., People Skills, Data Center, Windows Server, Microsoft SQL Server, Cloud Computing, IT Service Management, System Administration, Troubleshooting, ASP.NET, IIS, Servers, E-commerce, XML, Service-Now, Web Services, SharePoint, Apache, Oracle, Perl, Operating Systems, Integration, Solaris, Networking, Technical Support, Cisco Technologies, Database Design, IT Management, Bash, Requirements Analysis, Enterprise Architecture, CMDB
Education
North Carolina State University 1999 — 2004
BS, Computer Science
Watchful Caregivers LLC September 2014 - Present
Comcast Cable July 2012 - July 2014
Volkart May May 2011 - December 2011
CPP North America March 2009 - December 2010
Guthrie Theater September 2006 - January 2007
Skills
Business Development, Sales, Customer Service, Team Building, Leadership, Training, Customer Satisfaction, Microsoft Office, Account Management, Coaching, Call Centers, Customer Experience
Education
North Hennepin Community College 2007 — 2011
Associates Degree, Criminal Justice
Robbinsdale Cooper High School 2003 — 2007
Diploma, Diploma
The Depository Trust & Clearing Corporation March 2014 - Present
Acclaris February 2013 - February 2014
WellCare July 2012 - October 2012
Outback Steakhouse International April 2008 - July 2012
Applied Systems Intelligence March 2008 - March 2008
SetFocus 2007 - 2008
Comcast Cable July 2006 - November 2007
Vanderbilt University (ISIS program) 2004 - 2004
Skills
Database Administration, C++, UML, Java, Databases, Microsoft SQL Server, JavaScript, XML, Database Design, HTML, Quality Assurance, T-SQL, SQL, Data Warehousing, Technical Support, Visio, SharePoint, Analysis, Servers, Oracle, Windows 7, Computer Hardware
Education
Setfocus 2007 — 2008
SQL DBA, Database Administration
North Carolina Agricultural and Technical State University 2003 — 2006
B.S., Computer Science
Vanderbilt University 2004 — 2004
Internship, Embedded Systems
W Square Consulting LLC May 2006 - Present
Wanda Wilson Realtor April 2001 - Present
Comcast Cable September 2013 - September 2014
Tennessee Valley Authority February 2013 - September 2013
Emerson Climate Technologies December 2012 - February 2013
Parsons Brinckerhoff April 2012 - December 2012
American Red Cross June 2010 - June 2012
United States Marine Corps October 2009 - February 2011
State of North Carolina Controller Office May 2007 - December 2007
Lockheed Martin January 2007 - May 2007
Skills
Instructional Design, UPK Developer, PeopleSoft HCM..., PeopleSoft Financial..., UPK 11.1, Oracle E-Business Suite, HCM Consultant, SAP Consultant, SAP Training Consultant, PeopleSoft Training..., Oracle R12 Training..., Oracle R12 Financials..., UPK Trainer, Systems Trainer, Soft Skills Trainer, Instructional Systems..., IDD, ADDIE, PeopleSoft 9.1, UPK 3.6.1, Oracle 11i, Training, Employee Training, Instructor-led Training, Captivate, E-Learning, PeopleSoft, Coaching, Oracle, ERP, Software Documentation, Program Management, Consulting, Business Process, Process Improvement, Project Management, Business Analysis, Leadership, Human Resources, Change Management, Management, Hands-on Training, Team Building, Microsoft Office, Leadership Development, Public Speaking, Training Delivery, Vendor Management, Interviews, Enterprise Software
Education
North Carolina Central University 1990 — 1994
BA, Pre-Law
Warren Hills Regional High School October 2013 - Present
RCN 1989 - Present
Live365 1995 - 2014
Live365 1995 - 2014
D-Vision Video January 1993 - 2014
Warren County Technical School 1995 - 2013
Comcast Cable 1995 - 2008
Comcast Cable 1998 - 2001
CNBC January 1992 - March 1996
Skills
Editing, Directing, Producing, Camera Operating, Voice Acting, Master Control, Video, Collective Bargaining, Video Production, Broadcast, Television, Video Editing, Voice Over, Film Production, Commercials, New Media, Videography, Avid, Screenwriting, Media Production, Post Production, Film, Final Cut Pro, Radio, Digital Media, Camera, Broadcast Television, Non-linear Editing, Journalism, Radio Host, Music Videos, Entertainment, ENPS, Adobe Audition, Avid Media Composer, Feature Films, Podcasting, HD Video, Theatre, Documentaries, Broadcast Journalism, Radio Broadcasting, Radio Producing, Multimedia, DVD authoring, Digital Video, Web Video, Short Films, Sound, Storytelling
Education
Wilkes University 2004 — 2007
MS, Science Classroom Technology
William Paterson University of New Jersey 1990 — 1993
BA, Communications
Northampton Community College 1987 — 1991
Associates, Radio/TV
Northampton Community College 1987 — 1990
Associates, Radio/TV
Phillipsburg High School 1983 — 1987
College Prep, College Prep
St. Cecelia 1974 — 1983
Certificate
Lake Region Medical April 2015 - Present
Comcast Cable December 2013 - April 2015
T-Mobile November 2012 - March 2013
Convergys July 2012 - September 2012
Skills
Call Centers, Technical Support, Troubleshooting, Networking, Help Desk Support, Printers, Computers, Customer Service, Electronics, Telcoms, Computer Hardware, Team Leadership, Wireless, Telephone Skills, Customer Retention, Computer Repair, Software Installation, Data Entry, Hardware, Windows, Cashiering, Software, Microsoft Office, Direct Sales, Windows 7, Operating Systems, Customer Support, Customer Experience, Telecommunications, HTML, PowerPoint, Outlook, Microsoft Word, Microsoft Excel, Customer Satisfaction, Training, Time Management, Teamwork, Problem Solving, Access, Inventory Management, Photoshop, Social Media, Sales, Research, Analysis
Education
Northeast Alabama Community College 2009 — 2013
Associate of Science (AS), Computer Science, Sophomore
Dade County High School 2005 — 2009
High School Diploma, High School/Secondary Diplomas and Certificates
Raley, Watts & O'Neill Insurance and Financial Services July 2015 - Present
Comcast Cable May 2014 - July 2015
Bayside Auto Group January 2014 - May 2014
Eitel Farms July 2009 - November 2012
United States Marine Corps November 2005 - November 2011
Skills
Entrepreneurship, Economics, Resourceful..., Strategic Planning, Sales, Team Leadership, Customer Service, Leadership, Management, Sales Operations, Time Management, Salesforce.com, Direct Sales
Education
Northeastern University 2015 — 2016
Bachelor's degree, Accounting and Business/Management
College of Southern Maryland 2003 — 2005
Associate's degree, Business Administration
Comcast Cable April 2014 - Present
Verizon December 2013 - April 2014
Cricket Communications September 2012 - November 2013
Champro Sports February 2010 - July 2012
Champro Sports February 2010 - January 2011
VDI Sweden AB February 2009 - December 2009
ACCO Brands June 2008 - December 2008
Skills
Account Management, Customer Relations, Customer Satisfaction, Product Development, Strategic Planning, Sales Management, New Business Development, Microsoft Office, Excel, Coaching, Promotions, Public Speaking, Word, PowerPoint, Customer Service, Marketing Strategy, Mentoring, Sales Presentations, Sales, Telecommunications, Cellular Communications, Management, Retail, Marketing, Training, Sales Process, Email Marketing, Social Media, Time Management, Merchandising
Education
North Park University 2004 — 2008
BA, Communication Studies, Scandinavian Studies
Södra Vätterbygdens Folkhögskola (SVF) 2005 — 2006
Study abroad program, Scandinavian studies
New Trier High School 1996 — 2000
General degree
IBB Consulting Group September 2013 - December 2014
Computer Sciences Corporation February 2011 - September 2013
Satorai Solutions, Inc. May 2006 - February 2011
Comcast Cable October 2005 - April 2006
Comcast Cable October 1999 - October 2005
Comcast Cable January 1997 - October 1999
Fujitsu Network Communications April 1993 - December 1996
Acterna 1990 - 1993
Skills
NOC, Project Management, Change Management, Technical Operations, Broadband, VoIP, Data Center, IPTV, Telecommunications, IP, WAN, Fiber Optics, Wireless, ITIL, Cloud Computing, Vendor Management, Integration, Network Architecture, Call Center, Professional Services
Education
North Carolina State University 1983 — 1988
BSEE, Electrical Engineering
Northrop Grumman Corporation June 2014 - Present
Northrop Grumman 2013 - 2015
Tekelec (now Oracle) December 2012 - March 2014
Comcast Cable April 2006 - March 2012
IDT March 2005 - March 2006
Sprint Nextel December 2001 - December 2003
Norvergence 2002 - 2003
Time Warner Cable January 1999 - January 2000
MCI Corporation May 1997 - December 1998
Northern Telecom April 1993 - August 1996
Skills
Prototype / Quality..., SIP Trunking, IP Multimedia Subsystem, Design / Test..., Vendor Management, Cisco Certified, Strategic Planning, Problem Solving, Technical Project..., Process Improvement, System Integration..., Test Requirements, Designs, VoIP, SCTP, DIAMETER, MOP Validation, QoS, Routers, Cisco Technologies, DOCSIS, TCP/IP, Network Architecture, LTE, Integration, Network Engineering, Networking, Diameter, Troubleshooting, Telecommunications, SIP, Switches, IP
Education
The Johns Hopkins University 1995 — 1998
MS, Telecommunications / IT Engineering
Hurricane High School
North Carolina State University
Master of Science (MS), Telecommunications Engineering
WV Institute of Technology
BA, Electrical, Electronic and Communications Engineering Technology/Technician
Comcast Cable February 2014 - Present
Infor September 2006 - October 2013
ABM Security April 2005 - August 2006
Target February 2003 - April 2004
Green Tree Servicing August 1997 - February 2003
Bayport Properties October 1993 - September 1997
Self Employeed March 1993 - October 1993
Sims Security January 1991 - March 1993
Farm Credit Services 1986 - 1991
Skills
Security Operations, Analysis, Physical Security, Corporate Security, Security Management, Security, Leadership, Enforcement, Facilities Management, Private Investigations, Security Audits, Executive Protection, Fraud, Investigation, Process Improvement, Project Management, Management, Access Control, Risk Assessment, Risk Management, Surveillance, Crisis Management, Business Continuity, Security Clearance, Budgets, Training
Education
North Hennepin Community College 1979 — 1984
AA, Law Enforcement
Lowell Spinners June 2014 - Present
Comcast May 2010 - Present
Delaware North Companies September 2007 - Present
Comcast April 2009 - May 2010
Comcast Cable March 2008 - May 2009
Verizon Wireless 2006 - 2008
2003-2006Verizon Wireless November 2004 - June 2006
Citizens Bank October 2003 - November 2004
Skills
Technical Support, Cold Calling, Sales, Networking, Broadband, Customer Satisfaction, VoIP, Troubleshooting, WAN, Customer Service, Telecommunications, Call Centers, Customer Retention, Leadership, Customer Experience, Telephony, Sales Management, Vendor Management, Salesforce.com, Account Management, Sales Process, Direct Sales
Education
Northeastern University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Salem State College 2001 — 2003
Sport and Fitness Administration/Management
Saugus High 1996 — 2000
Instradent USA January 2014 - Present
Excell Mobile Distributors November 2012 - June 2013
Northeast Utilities (CL&P, NSTAR, PSNH, WMECO,Yankee Gas) October 2010 - September 2012
Prudential Verani Realty April 2009 - April 2011
Comcast Cable May 2006 - April 2009
Skills
Marketing, Real Estate, First Time Home Buyers, Foreclosures, Residential Homes, Selling, Short Sales, Listings, Sales, Referrals, Investors, Investment Properties, Relocation, New Home Sales, Buyer Representation, Sellers, Single Family Homes, Customer Service, Advertising, Hospitality, Surgical Instruments, Surgery, Healthcare, Sales Process, Dentistry, Account Management, Selling Skills, Marketing Strategy, Cold Calling, B2B, Dental Implants, Dental Surgery, Medical Devices, Outside Sales, SAP, iPhone, Smartphones, Tablets, MacBook
Education
North Shore Community College 2000 — 2002
Business Administration
Southern New Hampshire University
Business Administration and Management
Comcast February 2001 - Present
Comcast Cable 2001 - Present
Comcast Spotlight 2001 - Present
Skills
CPA
Education
Northeastern University
North ParkTheological Seminary August 2010 - Present
ESF Evangelical Student Fellowship Church May 2006 - Present
HEALTH CONTACT PARTNERS/TRUSTMARK June 2007 - June 2010
ROBERT HALF INTERNATIONAL, INC October 2006 - June 2007
Comcast Cable May 2003 - May 2006
Security August 2002 - April 2006
THE BRADFORD EXCHANGE November 1997 - March 2003
The Bradford Group November 1997 - March 2003
telephonic interviewer October 1989 - November 2000
TOMMY ARMOUR GOLF, INC February 1996 - August 1997
Skills
Leadership, Public Speaking, Training, Human Resources, Customer Service, Marketing, Sales, Microsoft Office, Team Building, Microsoft Word, Management, Microsoft Excel, Event Planning, Evangelical Student..., Coaching, Strategic Planning, Data Entry, Deacon, church treasurer and..., Outlook, Employee Relations, Recruiting, Call Center, Public Relations, pastoral..., Bible teaching, Apologetics
Education
North Park University 2009 — 2014
M. Div.- Masters of Divinity
North Park University 2007 — 2008
BGS Psychology-Human Development, Psychology
Shimer College 2003 — 2006
Liberal Arts; Sociology/Theology track
ComEd April 2013 - Present
ComEd April 2011 - April 2013
Comcast Cable September 2009 - April 2011
ComEd April 2008 - September 2009
Comcast Cable September 2006 - April 2008
Skills
Variance Analysis, Financial Analysis, Finance, Forecasting, Financial Reporting, Customer Service
Education
North Central College 2010 — 2012
MBA, Finance
Western Michigan University - Haworth College of Business 2002 — 2006
BBA, Accounting, Finance
Comcast August 2010 - Present
Comcast January 2009 - August 2010
Comcast Cable 2009 - 2009
Skills
Telecommunications, Broadband, Telephony, VoIP, Call Center, Fiber Optics, Wireless, Ethernet, IP, Managed Services, MPLS, Computer Network..., Unified Communications, SIP, Network Design, Call Centers, Cabling, Optical Fiber, DWDM, IPTV, Avaya, Customer Retention, Internet Services, T1, VOD, DSL, Network Engineering, Cable Television, LAN-WAN, Strategic Partnerships, Customer Experience, Metro Ethernet, Direct Sales, Product Management, Solution Selling, Salesforce.com, Co-location, Channel Partners
Education
Northeastern University 1996 — 1999
BS Tecnical Communications
EMC April 2014 - Present
Extreme Networks April 2013 - April 2014
VMware 2011 - April 2013
EMC August 2009 - April 2011
Cox Communications May 2009 - August 2009
Comcast Cable June 2008 - May 2009
Unisys February 2008 - June 2008
EarthLink June 2006 - February 2008
Versatile Systems, Inc August 2005 - June 2006
STL Professional Services July 2004 - July 2005
Skills
Virtualization, VMware ESX, vCloud, vSphere, vShield, Cisco Technologies, Cisco Nexus, Cisco IOS, Cisco Certified, Cisco Security, Cisco Routing &..., Cisco UCS, Riverbed, Vyatta, Storage, MPLS Networking, Network Architecture, Network Design, Project Planning, Technology Management, Wireless, Wireless Networking, Cisco Routers, Cloud Computing, Firewalls, Security, OSPF, Testing, Routers, BGP, WAN, Server Architecture, DNS, SNMP, iSCSI, Enterprise Architecture, Storage Area Networks, EMC Storage, MPLS, Pre-sales, High Availability, NAS, VPN, Load Balancing, IPv6, Hardware, Distributed Systems, VMware Infrastructure, Juniper, Infrastructure
Education
North Carolina State University 2000 — 2002
MS, Computer Systems Networking and Telecommunications
University of Mumbai 1996 — 2000
Bachelor, Electrical Engineering
Comcast August 2004 - Present
Comcast Cable August 2004 - Present
Skills
Telecommunications
Education
Northeastern University 1979 — 1983
Norwich University Applied Research Institutes May 2014 - Present
Collaborative Consulting February 2012 - May 2014
Comcast Cable March 2007 - February 2012
Liberty Mutual January 2003 - March 2007
Various Companies April 1997 - October 2004
Skills
Data Modeling, Data Warehousing, Business Intelligence, Informatica, SQL, Business Analysis, ETL, Databases, Data Integration, Master Data Management, PL/SQL, Dimensional Modeling, EII, Technical Training, Agile Methodologies
Education
Northeastern University
BS, MIS
EarthLink Business June 2013 - Present
Interactive Data Corporation February 2013 - July 2013
Comcast Cable November 2012 - May 2013
Wave2Wave CommunicationsRNK Telecom/RNK Communications February 2011 - October 2012
RNK Telecom/RNK Communications June 2006 - February 2011
BCS International June 1999 - September 2005
Concentra Managed Care November 1998 - June 1999
Intellitech Consulting Enterprises 1993 - 1997
Skills
Computer Network..., VoIP, Ethernet, WAN, Telecommunications, SS7, IP, Wireless, Routers, Telephony, SIP, Cisco Technologies, Switches, TCP/IP, Routing, SIP Trunking, Troubleshooting, Unified Communications, OSPF, Network Design, NOC, Unix, BGP, CCNA, Internet Services, QoS, VPLS, MGCP, TDM, Linux, Integration, Network Engineering, LAN-WAN, Managed Services, Media Gateways, MPLS, IP VPN, ATM networks, T1, Frame Relay, Cisco IOS, DSL, Networking, Juniper
Education
Northeastern University
Bank of America October 2014 - Present
Bank of America February 2011 - September 2014
Abbott Products, Inc. March 2009 - July 2010
Solvay Pharmaceuticals, Inc. April 2007 - March 2009
Solvay Pharmaceuticals March 2006 - April 2007
Comcast Cable October 2004 - March 2006
Ernst & Young October 2002 - October 2004
Skills
Accounting, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Auditing, GAAP, Variance Analysis, Financial Accounting, Account Reconciliation, Access, Finance, IFRS, Business Planning, Strategy, Business Process..., Management, SAP R/3, Risk Management, Financial Audits, Analysis, Due Diligence, Strategic Financial..., Process Improvement, Financial Statements, Corporate Finance, Internal Controls, Budgets, Managerial Finance, Executive Management, US GAAP, Business Analysis, Data Analysis, Sarbanes-Oxley
Education
North Carolina State University - College of Management 1996 — 2002
MAC, Accounting
5LINX Enterprises Inc. December 2013 - Present
Carolina Panthers April 2010 - Present
Apex Systems August 2008 - Present
Time Warner Cable September 2006 - February 2009
UPBC Job Training Ministry 2009 - 2009
Comcast Cable August 2003 - July 2006
Comcast January 2000 - July 2003
AT&T January 1998 - January 2000
Education
University of North Carolina at Charlotte 1974 — 1974
n/a, Social Work
North Carolina Central University
BA, Psychology
HG Graphics Co February 2014 - February 2015
Universal Services Inc. 2014 - 2015
Universal Services Inc. 2014 - 2015
Comcast Cable February 2007 - February 2014
Enshi Inc July 2003 - July 2008
Avant Salon July 1999 - July 2002
Skills
Business Development, Leadership, Sales, Marketing, Process Improvement, Training, Account Management, Salesforce.com, Management, Broadband, Program Management, Project Management, New Business Development, Construction, Telecommunications
Education
Normandale Community College 2011 — 2013
Associate of Arts
University of Louisiana at Lafayette
Psychology
Comcast Cable December 2011 - Present
Comcast Cable January 2000 - Present
Comcast January 2000 - December 2011
Comcast December 2009 - October 2010
MarketSource May 2009 - November 2009
Home Theater Innovations 2007 - May 2009
Circuit City January 2005 - October 2008
Skills
Retail, Sales, Management, Sales Management, Direct Sales, Sales Operations, Customer Satisfaction, Telecommunications, Account Management, Income Statement, Consumer Electronics, Customer Retention, Customer Experience, B2B, Customer Service, Team Building, Call Center, Solution Selling, Team Leadership, P&L Management, Sales Process, Broadband, Merchandising, Coaching, Training, Inventory Management, Hiring, Vendor Management, Profit, Operations Management, Process Improvement, Store Management, Employee Training, Marketing, Retail Sales, Cold Calling, Time Management, VoIP, Telephony, Call Centers, Selling, Salesforce.com, Wireless, Cross-functional Team..., Forecasting, Strategic Partnerships, Project Management, Sales Presentations, Product Marketing, Leadership
Education
North Shore Community College 1997 — 1999
Urban Forestry
Salem State College
mingtae.net August 2010 - Present
Comcast Cable May 2001 - Present
Comcast Cable May 2001 - January 2010
Elmwood Pharmacy July 1989 - July 2003
Broadband2Wireless August 2000 - April 2001
Skills
Social Media Marketing, Public Relations, Team Leadership, Cold Calling, Customer Service, Advertising, Selling, Customer Retention, Customer Experience, Customer Satisfaction, Call Center, Direct Sales, Telecommunications, Broadband, Customer Acquisition, Product Marketing, B2B, Brand Loyalty, Sales Management, Internet Services, VoIP, Call Centers, Sales
Education
Northeastern University 1993 — 1999
BSBA, Management, Marketing
Northeastern University - Boston 1993 — 1999
BSBA, Management, Marketing
Comcast Cable Major account ManagerMCI1990 - 1998
Education
Northeastern University 1986 — 1990
BS, Marketing
Ratner Companies January 2010 - Present
Comcast Cable June 2008 - December 2010
Education
Norfolk State University 2006 — 2010
BS, Computer Science
Comcast Cable May 2009 - Present
Skills
Direct Sales
Education
Northeastern Illinois University 2009 — 2013
Bachelor degree, Finance, General
Comcast Cable February 2007 - Present
EMC July 2002 - February 2007
EMC June 2000 - July 2002
CDI March 2000 - June 2000
Skills
TCP/IP, Telecommunications, VoIP, Cisco Technologies, Vendor Management, IP, Troubleshooting, Data Center, Computer Network..., Networking, Virtualization, Disaster Recovery, Active Directory, Project Management
Education
Northeastern University 1999 — 2003
MA, History
University of Massachusetts, Amherst 1996 — 1999
BA, History
Planned Parenthood League of Massachusetts October 2013 - November 2013
Cambridge Health Alliance July 2013 - October 2013
Dept. of Workforce Development April 2011 - June 2012
Comcast Cable June 2007 - July 2010
Federal Emergency Management Agency April 2005 - May 2007
Skills
Leadership Development, Community Outreach, Employee Relations, Government, Workshop Facilitation, Program Management, Conflict Resolution, Training, Interviews, Hiring, Human Resources, Leadership, Microsoft Office, Screening, Recruiting, Public Speaking, Policy, Management, Employee Training
Education
University of Massachusetts Boston 2013 — 2014
MBA
Penn State University 2010 — 2014
Master's degree
Northeastern University 2000 — 2005
Bachelor of Science
Staples 2010 - Present
McCue & Associates LLC March 2006 - 2010
Comcast Cable 1996 - 2001
Skills
Project Management, Program development,..., Nonprofits, Community outreach and..., Event planning and..., Grant/RFP..., Writing, communication,..., Operations Management
Education
Northeastern University
Comcast Cable January 2014 - Present
Comcast July 2007 - December 2013
Comcast 2005 - 2007
Comcast 2002 - 2005
Comcast October 2002 - June 2004
Skills
Project Management, Contract Negotiation, Strategic Planning, Solution Selling, Customer Retention, Managed Services, B2B, Telecommunications, Broadband
Education
Bachelors Degree 1993 — 1997
Bachelor of Science (BS), Speech Communication and Rhetoric
Northeastern Illinois University 1993 — 1997
Bachelor of Arts (B.A.), Speech Communication and Rhetoric and Public Administration
Comcast Cable 2006 - Present
Circuit City 1999 - 2006
Education
Northeastern Illinois University 2009 — 2012
Bachelor of Arts (B.A.), Communication, Media and Theatre
Comcast Cable Assistant to '19th hole' managerPark Ridge Country Club2001 - 2004
Education
Northeastern Illinois University
Business Administration
Comcast Cable February 2014 - Present
Comcast Cable December 2006 - Present
Data Connections Inc. January 2004 - December 2006
Polycom October 1998 - June 2003
Skills
Call Centers, VoIP, Broadband, Telephony, IP, Telecommunications, MPLS, Managed Services, Ethernet, Wireless, Networking, Network Design, Fiber Optics, SIP, Unified Communications, Computer Network..., T1, WAN, Metro Ethernet, Optical Fiber
Education
Northeastern University 1995 — 1996
Certification, Telecommunications Engineering
Porter and Chester Institute August 2011 - November 2014
Comcast Cable June 2008 - December 2009
Chapel of the Flowers September 2006 - December 2007
Riverside National Bank June 2005 - May 2006
Eastern Bank November 2003 - May 2005
Skills
Outlook, Call Center, Customer Service, Access, Visio, Microsoft Office, Database Administration, Administrative..., Data Entry, Microsoft Excel, Software Documentation, Billing Systems, Windows
Education
Salem State University 2008 — 2011
Bachelor of Science (BS), Business Administration
North Shore Community College 2003 — 2005
Associate of Arts (AA), Business Administration
The University of Chicago October 2014 - September 2015
FedEx Services March 2012 - October 2014
Willis Property Management January 2006 - September 2012
Perspectives June 2008 - March 2012
Transunion LLC October 2007 - June 2008
HSBC-North America April 2005 - October 2007
Comcast Cable March 2004 - April 2005
United States Federal Government (multiple positions) June 1998 - May 2004
Skills
Customer Service, Team Building, Real Estate, Human Resources, Staff Development, Time Management, Event Planning, Program Management, Strategic Planning, Property Management, Non-profits, Management, Applicant Tracking..., Administration, Data Analysis, Sales, Negotiation, Public Speaking, Microsoft Office, Marketing, Process Improvement, Organizational..., Recruiting, Team Leadership, Microsoft Excel, Cold Calling, Event Management, Contract Negotiation, Community Outreach, Community Engagement, Registration Services, Emergency Management, Project Planning, Program Development, Nonprofits, Social Networking, Budgets, Policy, Research, Social Media, Teaching, Fundraising, Coaching, Training, PowerPoint, Project Management, Strategy, Microsoft Word, Editing, Leadership
Education
Northeastern University 2015 — 2016
Master’s Degree, Project Management & Leadership
Stanford University 2015 — 2015
Center Advancement Women's Leadership Workshop
Governor State University 2014 — 2015
Bachelor of Business Administration (BBA), Co-Curricular Leadership Certificate
Governors State University 2010 — 2014
Bachelor of Business Administration (BBA), Marketing
US Dept of Labor 1998 — 1999
Executive Assistant Certificate, Administrative Assistant and Secretarial Studies, General
Town of Amesbury, Ma June 2009 - April 2010
Comcast Cable January 2007 - February 2009
Comcast Corporation 2002 - 2007
Digital Equipment Corporation 1998 - 2000
Education
Northeastern University
BSBA, Business Administration-Management
Comcast Cable November 2014 - Present
CHANEL April 2011 - Present
Comcast Cable May 2012 - November 2014
Compass Group 2004 - 2011
Education
Northeastern University
Stoneham High School
T-Mobile February 2006 - Present
Comcast Cable September 2003 - January 2006
Ketle Korn Express May 2002 - November 2002
AT&T Wireless November 2001 - March 2002
Skills
Customer Satisfaction, Call Centers, Vendor Management, Customer Experience, Cross-functional Team..., Telecommunications, Customer Retention, Training, Wireless, Mobile Devices, Team Leadership, Management, Sales Operations, Outsourcing, Operations Management, Program Management, Leadership
Education
North Seattle College
Business Administration
Comcast Cable March 2013 - Present
TEKsystems June 2012 - March 2013
Ericsson November 2006 - March 2012
Metatude March 2005 - November 2006
Skills
Project management, Testing, PMP, SQL Server, Databases, 3G, GPRS, GSM, LTE, QA, Clarity, SharePoint, IP, MS Project, Microsoft SQL Server, Networking, Project Management, Quality Assurance, Telecommunications, Transmission, Microsoft Project, Vendor Management, Wireless
Education
North South University 2005 — 2011
MBA, Business
North South University 2000 — 2004
B.Sc. in Computer Science, Computer Science, IT
Comcast Cable April 2002 - January 2010
AT&T April 1998 - April 2002
Bay Colony Corporate Center January 1994 - April 1998
Hilton Worldwide June 1983 - January 1994
Skills
Construction Management, Project Planning, RFP, Capital Budgeting, Strategic Planning, Cross-functional Team..., Negotiation, Contract Negotiation, Team Building, Project Management, Budgets, Contract Management, Vendor Management, Sales, Training, Facilities Management, Management, Construction
Education
Massachusetts Construction License 1996 — 2012
License
Northeastern University 2002 — 2003
Banking Industry April 2011 - Present
Savant Solutions LLC June 2006 - March 2014
Cricket Communications June 2010 - March 2011
General Mills March 2010 - May 2010
Comcast Cable August 2005 - December 2009
Oracle Corporation April 2003 - August 2005
Experian Marketing Services October 2001 - April 2003
Savant Computer Services February 1998 - October 2001
Coors Brewing Company March 1996 - February 1998
Qwest Communications March 1994 - March 1996
Skills
Business Intelligence, SQL, Oracle, Data Migration, Data Warehousing, Unix, PL/SQL, Databases, Performance Tuning, Database Design, ETL, OBIEE, SOA, Requirements Analysis, Toad, Architecture, Agile Methodologies, Software Development, Business Analysis, Integration, Testing, Unix Shell Scripting, Software Project..., SDLC, Enterprise Architecture, Teradata, Stored Procedures, Data Marts, Data Modeling, Solution Architecture, Oracle Warehouse Builder, HP-UX, Data Warehouse..., SQL Tuning, Erwin, Data Analysis, Linux, AIX, SQL*Plus, Oracle Forms
Education
Northeastern State University
Northern Oklahoma College
Pioneer Area Technical School
Digital Electronics
Ponca City High School
Ponca City High School
Ponca City High School
Tulsa Community College
Western International University
Comcast Cable Warehouse ManagerHardware Specialty1984 - 1999
Skills
Receiving, Inventory Control, Warehousing, Inventory Management, Shipping, Customer Service, Supervisory Skills, Operations Management, Materials Management, Customer Satisfaction, Scheduling, Transportation, Supply Chain Management, Supply Chain, Cost Reduction, Order Entry, Planning, Logistics, Hiring, Problem Solving, Coaching, Distribution Center...
Education
Nichols College 2007 — 2009
MBA, Business Administration
Worcester State University 1977 — 1981
BS, Management
PricewaterhouseCoopers February 2006 - Present
Comcast Cable 2003 - 2005
AT&T Broadband 1999 - 2003
Education
Northeastern University
BS, Accounting
State of Illinois 2012 - Present
SET Environmental, Inc. 2008 - 2011
Comcast Cable 2006 - 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Budgets, Customer Service, Financial Reporting, Auditing, Invoicing, Management, Research
Education
Northeastern Illinois University 2008 — 2010
Bachelor of Science (B.S.), Accounting
Whitney M. Young Magnet High School 1998 — 2002
High School Diploma, Accounting
Your Moment Imagery January 2011 - Present
Comcast Cable May 2008 - April 2009
Skills
Computer Literate, Photoshop, Adobe Creative Suite, Photography, Mac, Advertising
Education
North Carolina Agricultural and Technical State University 1974 — 1978
Bachlor's, English
Midway High School 1970 — 1974
Capgemini January 2013 - Present
Cox Enterprises April 2012 - January 2013
Blue Cross Blue Shield of Michigan September 2011 - April 2012
Florida Blue September 2010 - July 2011
Comcast Cable March 2010 - September 2010
NAVTEQ September 2009 - March 2010
Intel Corporation September 2008 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Business Analysis, Requirements Gathering, SQL, Visio, Project Management, Business Requirements, SDLC, Agile Methodologies, Consulting, Management
Education
North Dakota State University 2006 — 2008
Bachelor of Science (BS), Electrical and Electronics Engineering
Ansal Institute of Technology 2004 — 2006
Diploma, Electrical and Electronics Engineering
MarketSource Inc. June 2012 - Present
Comcast Cable March 2010 - May 2012
Target 2006 - 2009
Skills
Customer Satisfaction, Retail Sales, Customer Retention, Call Center, Direct Sales, Customer Experience, Sales, Retail, Driving Results, Sales Management, Sales Operations, Telecommunications, Cold Calling, Multi-Unit Management, Customer Service, Forecasting, Account Management, Merchandising, Income Statement, Inventory Management, Selling, Sales Process, B2B
Education
Northeastern State University 1991 — 1994
Business management
WebbMason August 2014 - 2015
Comcast Cable January 2005 - August 2014
Barton Community College July 2003 - July 2004
Skills
Telecommunications, Sarbanes-Oxley Act, Provisioning, Billing Systems, Outlook, Wireless, Employee Relations, Microsoft Excel, Customer Service, T1, Call Centers, Budgets, Telephony, Human Resources, Customer Satisfaction, Customer Retention, Microsoft Office, Team Building, Account Management
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Human Resources Management and Services
Nicholls State University 1994 — 2001
Family and Consumer Sciences, Social Sciences
Comcast Cable August 2013 - Present
Cellular Sales November 2011 - March 2013
Victoria's Secret November 2008 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation, Teaching, English, PowerPoint
Education
North Carolina Agricultural and Technical State University 2002 — 2006
Bachelor of Science (B.S.), Liberal Studies with a Concentration in Sports Science
HMS April 2011 - Present
Tufts Health Plan October 2007 - January 2010
Comcast Cable October 2006 - October 2007
Lightbridge 2001 - 2005
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Teamwork, Healthcare, Windows, Outlook, Social Media, Account Management
Education
Southern New Hampshire University
Accounting
North Shore Community College 2001 — 2003
Associate of Science (A.S.), Criminal Justice and Corrections
Lynn Classical High School
Cox Communications November 2009 - August 2010
Comcast Cable November 2002 - August 2009
Comcast Cable November 2002 - August 2009
UPC Inc., May 2001 - July 2002
Education
University of Phoenix 2009 — 2010
Health Care Adminstration
Norfolk State University 1988 — 1990
Health Information Management
University of Phoenix
Sigma Management 1994 - Present
Callahan Roach Business Solution 2004 - 2010
K and N Plumbing, Heatng and Air Conditioning 1987 - 1991
Comcast Cable 1985 - 1987
The Arc 1975 - 1985
Education
Northeast Texas Community College 1992 — 1993
The University of Texas at Arlington 1972 — 1973
General
Comcast Cable 1995 - 2012
Education
North Hennepin Community College 1986 — 1988
robbinsdale 1979 — 1982
Associate of Arts and Sciences (AAS), Business
Comcast Cable February 2015 - July 2015
Capella University 2012 - 2013
The Home Depot December 2009 - December 2011
Skills
Customer Satisfaction, Customer Service, Customer Oriented, Student Financial Aid, Call Centers, Microsoft Office, Supervising, Training, Customer Retention, Leadership, Employee Training, Team Building, Time Management, Customer Experience, Telephone Skills, Access, Data Entry
Education
North Hennepin Community College 2005 — 2010
The Music Maker August 1992 - Present
Allied Energy February 2009 - September 2013
Comcast Cable September 2000 - June 2008
Coca Cola October 1987 - October 1992
Skills
Inventory Management
Education
North Dakota State University 1981 — 1982
none, Computer Science, 2.5
Comcast Cable 2013 - Present
DMX Music 1999 - 2007
Education
North Seattle Community College 2005 — 2006
Sunset High School 1992 — 1995
Comcast Cable Contact RepresentativeInternal Revenue ServiceOctober 2002 - August 2003
Education
North Seattle College 2008 — 2011
Associate's degree, Industrial power and control system
The University of New Mexico 1999 — 2002
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General