Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Comcast Business June 2013 - Present
Comcast Cable August 2009 - June 2013
Comcast Cable June 2004 - August 2009
Skills
Direct Sales, Broadband, Telephony, VoIP, Telecommunications, Call Centers, Customer Retention, Wireless, Metro Ethernet, MPLS, IP, Managed Services, Fiber Optics, Co-location, Ethernet, Customer Satisfaction, Salesforce.com, PRI, Sales Operations, Cold Calling, Account Management, Leadership, Sales, Team Building, Management, B2B
Education
Ramapo College of New Jersey 2001 — 2005
Business, Concentration in Marketing
Self-employed March 2010 - May 2014
Comcast Cable July 2009 - November 2012
Skills
Construction Management, New Business Development, Project Management, Strategic Planning, Renovation, Contractors, Residential Homes, Negotiation, Project Planning, Business Strategy, Team Building, Management, Budgets, Process Scheduler
Education
Portland State University 2008 — 2015
Code Red Safety May 2013 - Present
Franciscan St. Francis Health May 2011 - June 2013
Comcast Cable November 1999 - October 2009
Skills
Software Installation, VoIP, T1, Windows, Mac, Wireless Networking, Information Technology, Remote Troubleshooting, Hospitals, Windows Server, Customer Satisfaction, IP Phones, Microsoft Office, System Administration, Laptops, Computer Hardware, Technical Support, Account Management, Leadership, Sales, New Business Development, Supervisory Skills, Contract Negotiation, Customer Service, Team Leadership
Education
Prairie State College 1999 — 2000
Criminal Justice and Corrections
Bloom Trail High School 1996 — 1999
Classified January 2014 - Present
Comcast Cable October 2001 - October 2013
Noltex Chemical Plant June 1999 - September 2001
Skills
Troubleshooting, Training, Management, Customer Service, Routers, Microsoft Excel, Software Installation, Microsoft Word, Optical Fiber, Process Improvement, Windows, Team Leadership
Education
University of Phoenix 2005 — 2009
Bachelors, Business Management
Prairie View A&M University 1997 — 2006
North Shore Senior High
High School Diploma
Comcast Cable March 2008 - Present
Education
Strayer University-Pennsylvania 2009 — 2011
Master of Business Administration (MBA), Finance and Financial Management Services
Queens College 1988 — 1991
Comcast Business April 2013 - Present
Comcast September 2009 - April 2013
Charming Shoppes 2007 - 2008
Comcast Cable January 2005 - July 2007
Morgan, Lewis & Bockius LLP July 1997 - August 2000
Skills
Contract Negotiation, Contract Management, Negotiation, Strategic Planning, Real Estate, Telecommunications, Account Management, New Business Development, Vendor Management, Sales Management, Cross-functional Team..., Team Leadership, Business Development, Management, Sales, Customer Satisfaction, Sales Operations, Strategy, Salesforce.com, Strategic Partnerships, Direct Sales, B2B, Solution Selling, Sales Process, Wireless, CRM, Call Centers, Managed Services
Education
Widener University School of Law 2001 — 2004
JD
Loyola University of Chicago - Graduate School of Business 1996 — 1997
Michigan State University 1979 — 1983
B.A., International Relations
Verizon March 2013 - Present
Cox Communications December 2010 - March 2013
Comcast Cable October 2008 - December 2010
Skills
Retention Management, Sales Management, Call Center, Coaching, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Exchange, Access, Telecommunications, Call Centers, Customer Experience, Customer Retention, Training, Management, Performance Management, Customer Satisfaction, Sales, Team Leadership, Team Building, Leadership, Program Management, Leadership Development
Education
Purdue University-North Central Campus 2004 — 2008
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
In That Thang Fitness February 2013 - Present
Comcast Cable April 2009 - Present
Skills
Broadband, Telephony, Telecommunications, Call Centers, VoIP, Troubleshooting, Provisioning, Customer Experience, Workforce Management, Avaya, Ethernet, Computer Network..., Team Leadership, Routers, Team Building, Customer Service, Technical Support, Billing Systems, Microsoft Office, BMC Remedy, TCP/IP, Coaching, Performance Management, Leadership, Microsoft Word, Windows, Training, Customer Support, Integration, Sales, Software Installation, PowerPoint, Customer Retention, Wireless, Cross-functional Team..., Microsoft Excel, Customer Satisfaction, HFC, Escalation, VOD, Management, Cables, Account Management, Time Management, Windows 7, Analysis, DOCSIS, Laptops, Employee Training, Outlook
Education
Prairie View A&M University 2001 — 2004
Mechanical Engineering
Westbury high school 1996 — 2000
Diploma
Comcast Cable SVP Operations Comcast BusinessComcast CableJanuary 2011 - Present
Comcast September 2009 - January 2011
Charter Communications October 2001 - December 2009
AT&T Broadband October 1999 - October 2001
Thomson Consumer Electronics 1992 - 1996
Skills
CRM, Call Centers, Strategy, Program Management, Performance Management, Customer Retention, Marketing, Customer Service, Service Delivery, Negotiation, Workforce Management, Telecommunications, Broadband, Customer Experience, Vendor Management
Education
Purdue University 1987 — 1991
Bachelor of Arts (B.A.)
University of Pennsylvania - The Wharton School
West Seneca East High School
TEKsystems December 2013 - 2014
Comcast Cable July 2011 - November 2013
Skills
Technical Recruiting, Leisure Industry, Communication, Time Management, Coordinating Special..., Microsoft Office, Consulting, Screening, Recruiting, Human Resources, Administration, Management, Interviews, Temporary Placement, Staffing Services, Networking
Education
South University 2015 — 2016
Physical Therapy Technician/Assistant
Radford University 2004 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Clover Hill
FiveStars April 2014 - Present
MySocialHQ/Elite Media Worx August 2013 - March 2014
Comcast Cable June 2011 - August 2013
US Airways January 2006 - June 2009
Skills
Cold Calling, Sales Operations, Facebook, Social Media, Customer Service, Teamwork, Leadership, Sales Management, Microsoft Office, Microsoft Excel, Google Docs
Education
Purdue University 2009 — 2011
Bachelor of Arts (BA), Anthropology
Comcast Cable January 2012 - Present
Comcast Cable - Business Services May 2007 - January 2012
Pepsi Beverages Company July 2003 - September 2005
Pepsi Beverages Company 1995 - 2003
Skills
Sales Management, Account Management, Sales Operations, Direct Sales, Salesforce.com, Marketing Strategy, Customer Service, Sales Process, Telecommunications, Business Development, Sales, Call Centers, Leadership, Selling, Customer Retention, Contract Negotiation, Marketing, Managed Services, Solution Selling, Management, Cold Calling, Strategic Partnerships, Customer Satisfaction, Co-location, Customer Experience, Wireless, SaaS, Unified Communications, Cross-functional Team..., CRM, B2B, Team Leadership, New Business Development, Forecasting, Strategy, Lead Generation, Sales Presentations, VoIP
Education
Portland State University 2005 — 2007
BS, Economics
Comcast Cable January 2013 - Present
Comcast Cable May 2011 - January 2013
Oakwood Management Company October 2010 - November 2010
Action Figures - Convention Staffing December 2006 - November 2010
Skills
Telecommunications, Call Centers, Vendor Management, VoIP, Wireless, Process Improvement, Project Management, Cross-functional Team..., Program Management, IP, Team Leadership, Broadband, Integration, Telephony, Troubleshooting, Project Planning, PMP, Customer Experience, Change Management, Product Management
Education
Moraine Valley Community College 2007 — 2008
Associate of Arts (A.A.)
Prairie State College 2006 — 2006
Business Administration and Management, General
The Ohio State University 2004 — 2006
Hospitality Management
Imperial Supplies February 2015 - Present
Southern Cross Corporation August 2013 - Present
United States Postal Service May 2010 - August 2013
Comcast Cable May 2008 - May 2010
Skills
Technical Support, Customer Service, Invoicing, Routing, Troubleshooting, Windows 7, Computer Hardware, XP, Active Directory, Help Desk Support, Security, Software Installation, Customer Satisfaction, System Administration, Wireless
Education
Prince George's Community College 2000 — 2003
N/A, Computer and Information Systems Security/Information Assurance
Eleanor Roosevelt High School 1996 — 2000
H.S. Diploma
Self employed July 2013 - Present
Comcast Cable March 2007 - November 2008
HP-Microsoft Global Helpdesk August 2006 - November 2006
Adelphia/ now Time Warner Cable June 2005 - August 2006
ICT/Virgin Mobile December 2004 - March 2005
Pikes Peak Work Force Center February 2004 - July 2004
Sunnyrest Health Care Facility July 2002 - January 2003
Skills
Psychology, Sociology, Philosophy, Technical Support, Troubleshooting, Networking, Operating Systems, Software Installation, Call Centers, Training, VoIP, Outlook, Customer Service, BMC Remedy, Internet Explorer, Firefox, Teaching, Social Services, Critical Thinking, Report Writing, Research, Conflict Resolution, Childcare, Creative Writing, Wellness, Inspirer, Personal Development, Empower
Education
Pueblo Community College 2011 — 2013
Psychology and Sociology, 3.78
School District 11 Colorado Springs 2002 — 2002
High School Equivalency Diploma, English, Science, Math
Comcast Cable August 2015 - Present
Comcast 2010 - Present
Mondial Assistance 2004 - 2009
Skills
Vendor Management, CRM, Salesforce.com, PeopleSoft, Project Management, Business Analysis, Account Management, Customer Retention, Process Improvement, Sales Management, Customer Service, Call Center, Cross-functional Team...
Education
Radford University 1991 — 1995
Comcast Cable October 2014 - Present
Comcast September 2009 - Present
Skills
Vendor Management, Performance Management, Telecommunications, Recruiting, Onboarding, Call Centers, Wireless, Employee Relations, Talent Acquisition, VoIP, IP, Team Leadership, Applicant Tracking..., Account Management, Networking, Customer Retention, Leadership, Training
Education
Portland State University
Comcast Cable November 2014 - Present
Comcast Cable September 2010 - November 2014
Washington Hospital August 2008 - September 2010
Circuit City November 2005 - August 2008
Skills
Customer Service, Computer Network..., Help Desk Support, Microsoft Office, Desktop Computers, Hardware, Software Installation, Troubleshooting, Laptops, Printers, Technical Support, Routers
Education
University of Maryland University College 2011 — 2015
Bachelor's Degree, Computer Networking and Security
Prince George's Community College 2005 — 2009
Associate's degree, Computer Science
Crossland High 2002 — 2005
High School
Parker Logan Media January 2012 - Present
Next Day Dish May 2009 - June 2010
Comcast Cable October 2006 - April 2009
Skills
Business Development, Television, Film, Digital Media, Video Production, Video, Social Media, Photography, Social Media Marketing, Social Networking, Public Speaking
Education
Portland State University 2008 — 2012
Accounting and Finance
Delta Sigma Theta Sorority, Inc. August 2012 - Present
Comcast Cable June 2007 - June 2008
AT&T June 2006 - June 2007
Skills
Experience of ticketing..., Proficient in Windows..., Installing application..., Diagnose, troubleshoot,..., Possess strong..., Customer Service, Office Administration, Information Technology, Networking, Software Documentation, Customer Satisfaction, Help Desk Support, Management, Databases, Hardware, Technical Support, Access, Event Planning, Project Management, Sales, Windows 7
Education
Prince George's Community College 2013 — 2015
Associate of Applied Science, Computer and Information Systems Security/Information Assurance
Comcast Cable August 2012 - Present
Comcast May 2013 - April 2015
Comcast August 2012 - May 2013
Stag Parkway January 2010 - August 2012
Bank of America April 2001 - January 2009
Skills
Management, Finance, Financial Accounting, Problem Solving, Process Improvement, Leadership, CRM, Coaching, Team Building, Supervision, Account Management, Internal Audit, Training, Data Entry, 10 Key, Forecasting, Customer Satisfaction, Microsoft Excel, Budgets, Sales, Sales Management, Customer Service, Customer Retention, Communication
Education
Post University 2014 — 2016
Associate's degree, Accounting
Lithia Springs Comprehensive High School 1996 — 2000
High School
MetLife April 2015 - Present
MetLife January 2013 - April 2015
Comcast Cable August 2010 - April 2012
Comcast Cable June 2007 - September 2010
Cleartel Communications April 2003 - June 2007
GTE Internetworking / BBN Technologies 1998 - 2003
GTE Internetworking / BBN Technologies 1998 - 1999
Skills
Project Management, Performance Management, Organizational..., Business Analysis, Management, Call Center Architecture, IVR Optimization, Workforce Management, Tableau - Visual Data..., IVR, Call Center, Mergers, Communications Audits, Data Analysis, Optimizations, Continuous Improvement, Strategy, Process Improvement, Business Intelligence, Call Centers, Customer Experience, Operations Management, Forecasting, VoIP, Customer Satisfaction, Outsourcing, Telecommunications, Leadership, Vendor Management, Team Leadership, Telephony, Cross-functional Team..., Customer Retention, CRM, IT Strategy, Analysis, Account Management, Analytics, Team Management, Sales Operations, Quality Assurance, Business Strategy, Software Documentation, Business Process..., Budgets, Disaster Recovery, Product Management, Business Process, Sales, Security
Education
University of Wisconsin-Milwaukee - Lubar School of Business 1985 — 1987
BBA, Finance
Purdue University 1982 — 1985
Physics
Integra March 2013 - Present
PABA - Portland Area's LGBT Chamber of Commerce October 2013 - Present
Integra Telecom March 2010 - Present
PABA May 2012 - October 2013
Integra Telecom March 2010 - January 2012
Zones September 2008 - August 2009
Comcast Cable June 2006 - March 2008
Chicago Title Insurance Company 2005 - 2006
Sprint 2002 - 2005
Verizon Wireless 1996 - 2001
Skills
Telecommunications, Data Center, MPLS, Cloud Computing, Managed Services, Wireless, VoIP, Sales Management, Unified Communications, Cold Calling, T1, Ethernet, DSL, Solution Selling, Salesforce.com, Telephony, Problem Solving, IP, Disaster Recovery, Sales Process, VPN, VMware, Virtualization, Storage, SaaS, SAN, TCP/IP, Team Building, Call Center, Team Leadership, Network Security, Integration, VMWare VTSP, CompTIA Network+..., VDI, Storage Area Networks, Colocation, vSphere, Managed Hosting, Hosting, VLAN, VMware Infrastructure, Consultative Selling, Customer Relations, PBX, Mitel 3300, CCNA, Hosted Voice, Hosted Microsoft..., Hosted Services
Education
Portland State University - School of Business 1992 — 2010
BS, Business Administration - Management
You Science, LLC September 2013 - Present
iPractice Group 2012 - February 2013
Comcast Cable 2006 - 2012
Comcast 2003 - 2006
Comcast Cable 2002 - 2003
CacheStream, Inc. 2001 - 2002
Olympusat 2000 - 2001
A&E Television Networks 1996 - 2000
A&E Television Networks 1994 - 1996
A&E Television Networks 1993 - 1994
Skills
Cross-functional Team..., Broadband, Strategy, Strategic Partnerships, Strategic Planning, Competitive Analysis, Product Marketing, Marketing Strategy, Forecasting, VOD, Customer Retention, Direct Marketing, Telecommunications, Leadership, Vendor Management, Start-ups, Operations Management, Executive Management, Budgets, Training, Team Building, Marketing, Sales, Customer Satisfaction, Customer Experience, Process Improvement, Project Management, Call Centers, Recruiting, Change Management, Account Management, Business Development, Sales Operations, Contract Negotiation, Management, Direct Sales, New Business Development, CRM, Sales Management, Analytics, Analysis, Integrated Marketing, P&L Management, Human Resources, Team Leadership, Salesforce.com, B2B, Time Management, P&L
Education
Purdue University
Bachelor of Arts (B.A.), Communications
The George Washington University
University of Madrid
Comcast March 2011 - Present
Comcast Cable June 2013 - May 2014
AT&T Mobility March 2007 - February 2011
TruGreen Chemlawn January 2006 - March 2007
Skills
Direct Sales, Sales Process, Telecommunications, Customer Retention, Cold Calling, Customer Satisfaction, Salesforce.com, Wireless, Sales, Solution Selling, Sales Operations, Managed Services, Selling, Sales Management, B2B, Sales Presentations, Account Management
Education
Purdue University 1999 — 2003
Bachelor of Science (BS), Selling and Sales Management
Michigan Good Real estate May 2012 - Present
Comcast Cable March 2014 - July 2015
YP October 2012 - March 2013
Sightly, Inc. March 2012 - September 2012
Comcast March 2010 - May 2012
Latham Consulting April 2008 - March 2010
ALLIED ATHLETE GROUP August 2007 - March 2008
PENASOLUTION &PLS January 2006 - January 2008
KBR February 2004 - June 2006
DynCorp International 2004 - 2006
Skills
New Business Development, Customer Service, Strategy, Direct Sales, PeopleSoft, Microsoft Office, Recruiting, Management, Project Planning, Leadership, Financial Reporting, Business Intelligence, Strategic Sourcing, Restructuring, Account Management, Start-ups, Business Development, Social Media Marketing, Interviews, Inside Sales, Sales Operations, Sales Management, Retail, Sales, Marketing, Talent Acquisition, Selling, Applicant Tracking..., Vendor Management, Consultancy, Customer Relations, Planning, Commercial Real Estate, Real Estate Financing, Creative Real Estate..., Real Estate, Consulting
Education
Central Michigan University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Prairie View A&M University 1997 — 2001
Business Administration and Management, General and Criminal Justice
Southfield Lathrup HS 1965 — 1997
Diploma, Core
Comcast Cable September 2013 - Present
Comcast Cable July 2011 - August 2013
Blue Marketing June 2011 - August 2011
B&G Connections c/o Purdue University January 2011 - May 2011
Skills
Marketing, Event Planning, Marketing Communications, Leadership, Social Media, Project Management, Management, Sports Marketing, Microsoft Office, Sponsorship, Coordinating Events, Sales, Customer Service, Team Building, Direct Marketing, Strategic Planning, Budgets, Public Speaking
Education
Purdue University 2007 — 2011
Bachelor of Arts (B.A.), PR and Rhetorical Advocacy (Advertising Focus)
Comcast Cable October 2009 - Present
Comcast Cable January 2007 - October 2009
XO Communications January 2005 - January 2007
AT&T Local Services/TCG June 2001 - January 2005
AT&T Local Services/TCG April 1999 - June 2001
Skills
TCP/IP, SNMP, Testing, Integration, VoIP, DS3, Provisioning, Metro Ethernet, SIP, Optical Fiber, Network Architecture, Telecommunications, Quality Center, Unix, Software Quality..., DWDM, DOCSIS, Agile Methodologies, Broadband, LAN-WAN, Linux, Application Architecture, Cisco IOS, LDAP, Rally, SDH, WebSphere Application..., Weblogic, Application Testing, Oracle SQL, HTTP, HTTPS, Router Configuration, Microsoft Office, Windows, DNS, SIPP, Wireshark, APIs, SSL, IMS, OSI Model, DCS, TCP/UDP, SCP, Tcpdump, IXIA, LAN/WAN, Mobile Devices, IMS DB/DC
Education
Stevens Institute of Technology 2001 — 2004
Master's degree, Telecommunications Management
Ramapo College of NJ
BS, Business Administration and Management, General
Alliance Coaching System July 1988 - Present
Barbara A. Puffin February 2007 - Present
Dragon's Keep Café November 2005 - December 2007
Comcast Cable September 1979 - November 2005
Citizen's Cable 1979 - 1985
Skills
Public Speaking, Social Media, Creative Writing, Teaching, Blogging, Coaching, Customer Satisfaction, Photography, Training, Publishing, Human Resources, Proofreading, Online Advertising, Journalism, Press Releases, Social Media Marketing, Marketing Strategy, Storytelling, Facebook, Life Coaching, Start-ups, Leadership Development, Retail, Public Relations, Data Entry, Advertising
Education
Purdue University 1972 — 1974
Theatre, Psychology
Needham High School 1967 — 1972
Paulette's Ballet Studio 1963 — 1970
Town of Hamden June 2002 - Present
Hamden Democratic Town Committee March 2004 - July 2015
Comcast Cable August 1996 - January 2001
WPLR March 1993 - 1995
Skills
Management, GTD, Government, Public Speaking, Research, Social Media, Public Relations, Program Management, Customer Service, Event Management, Microsoft Office, Strategic Planning, Team Building, Community Outreach, Municipalities, Policy, Zoning, Project Management
Education
Southern Connecticut State University 2001 — 2007
Masters, Psychology
Southern Connecticut State University 1991 — 1993
Bachelor of Science, Corporate Communication
Quinnipiac University 1987 — 1989
Legal Studies/Sociology
Comcast Cable April 2001 - Present
TESST College of Technology 2009 - 2010
Skills
Security+, Computer Hardware, Routers, Networking, Network Administration, Troubleshooting, Security, Operating Systems, Windows 7, Technical Support, Computer Network..., Network Security, Computer Security, Software Installation, Windows
Education
Tesst 2008 — 2010
IT
Prince George's Community College 2005 — 2009
Mercer - Investments July 2014 - Present
Comcast Cable May 2011 - July 2014
Atlas Watersystems, Inc March 2012 - February 2014
John Hancock Financial Services April 2005 - August 2010
State Street Bank September 2003 - April 2005
PFPC October 2001 - September 2003
PFPC Global Advisors January 2001 - January 2003
Mutual Fund / 529 State Tuition Plan Call Center January 2000 - January 2001
Boston Financial Data Services January 1992 - January 2001
Mutual Fund January 1995 - January 2000
Skills
Applicant Tracking..., Management, Team Building, Process Improvement, Training, Talent Acquisition, Employee Benefits, Mutual Funds, Recruiting, Leadership, Call Centers, Vendor Management, Sales, Customer Satisfaction, New Business Development, Customer Service, Interviews, Account Management, Risk Management, Investments, Insurance, Financial Services
Education
Cape Cod College
Quincy College
Open Systems Technologies March 2015 - Present
eBay Enterprise August 2014 - February 2015
Comcast Cable May 2010 - February 2014
Comcast Cable April 2006 - February 2009
COMCAST CORPORATION January 2002 - March 2006
Krone, Inc. September 2000 - December 2001
US West / Qwest April 2000 - September 2000
TELETECH TELECOMMUNICATIONS SERVICES January 1996 - January 1999
KPMG PEAT MARWICK LLP January 1993 - January 1995
United States Air Force January 1979 - January 1992
Skills
Six Sigma, Process Improvement, Telecommunications, PMP, SDLC, Project Management, Vendor Management, Software Documentation, Program Management, Testing, Strategy, Business Process, Training, Leadership, Management
Education
Portland State University
Masters of Science, Education and Training
Villanova University
Certificate, Project Management
Villanova University
Completion Certificate, Lean, Black Belt Six Sigma
Western Oregon University
Bachelor of Science, Education and Training
Comcast Cable March 2008 - Present
PGT Industries March 2002 - March 2008
Where Else October 2000 - February 2002
Skills
Cable Television, Cable Modems, VoIP, Burglar Alarm, Fire Alarm, Home Networking, Technology, Doors, Windows, Troubleshooting, Broadband, Provisioning, Set Top Box, IP, WiFi, Wireless Networking, Ethernet, MPEG2, MPEG, Digital TV, Time Management, Telephony, Routers, RF, Software Installation, Escalation, System Deployment, Technical Support, Wireless, Carrier Ethernet, DOCSIS, Telecommunications, Cabling, IVR, HFC, Switches, Conditional Access, IPTV, Leadership
Education
Purdue University 1998 — 2002
none, Engineering
Oracle April 2014 - Present
TMP inc January 2000 - Present
Sigma Pi Phi- Epsilon Sigma, Member Boule June 2015 - June 2015
Comcast Cable January 2008 - April 2014
Adam's Mark Hotel of Indianapolis January 2007 - January 2008
Hilton Worldwide December 2004 - January 2007
Marriott International January 2000 - December 2004
Skills
Hotels, Sales Management, Sales, New Business Development, Broadband, Management, Event Management, Customer Retention, Customer Satisfaction, Marketing, Strategy, Direct Sales, Telecommunications, Salesforce.com, Solution Selling, Recruiting, Strategic Planning, Team Building, Leadership, Account Management, Contract Negotiation, Sales Operations, Cold Calling, Training, Team Leadership, Selling, Networking, CRM, Customer Experience, B2B, Sales Process, VoIP, Program Management
Education
Purdue University 1994 — 1999
Bachelor of Science (BS), Organizational Leadership
Comcast Cable July 2009 - Present
Skills
Broadband, Telecommunications, Call Centers, Direct Sales, VoIP, Customer Retention, Telephony, Wireless, Customer Satisfaction, Cold Calling, Account Management, Sales Operations, Sales, Salesforce.com, Customer Experience, Sales Management, Solution Selling, Sales Process, B2B, Selling
Education
Purdue University Calumet 1999 — 2001
Crown Point HS 1975 — 1978
Comcast Cable December 2008 - May 2013
Westwood College November 2006 - November 2008
T-Mobile February 2004 - October 2006
Skills
Call Centers, Customer Satisfaction, Operations Management, Process Improvement, Workforce Management, Customer Experience, Customer Service, Team Building, Customer Retention, Telecommunications, Troubleshooting, Team Leadership, Vendor Management, Leadership, Cross-functional Team..., Analysis, Coaching, Interviews, Management, Process Scheduler, Program Management, Quality Assurance, Sales, Training
Education
Purdue University 1984 — 1987
Bachelor of Science (BS), Business Administration and Management, General
Umix Studios August 2011 - Present
Advanced Communications, Inc. January 2007 - March 2008
Comcast Cable January 2005 - December 2006
US Army October 2001 - October 2004
United States Marine Corps March 2001 - October 2001
United States Marine Corps June 1998 - October 2001
Skills
Video Production, Photography, Video, Video Editing, Social Media, Television, Photoshop, Graphic Design, Editing, Film, Post Production, Documentaries, Final Cut Pro, Film Production, Videography, Digital Photography, Security, Weapons
Education
University of Maryland University College 2001 — 2007
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
Prince George's Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Engineering Technology, General, 2.8
Tuskegee University 1996 — 1998
Bachelor of Applied Science (B.A.Sc.), Aerospace, Aeronautical and Astronautical Engineering, 3
Prince Gorgeous Community College 2009 — 2013
Engineering Technology
United Bank October 2014 - Present
Rockville Bank May 2002 - Present
Rockville Bank January 2008 - September 2011
Rockville Bank May 2002 - May 2008
Liberty Bank May 2000 - May 2002
Comcast Cable March 1995 - May 2000
Shawmut Bank March 1991 - March 1995
Skills
Municipal Budgeting, Budgeting, Customer Relations, Customer Service, Process Improvement, Banking, Microsoft Office, Compliance, Retail, Mentoring, Loans, Accounting, Budgets, Emergency Management, Analysis, Branch Management, Business Development, Commercial Lending, Consumer Lending, Credit, Customer Satisfaction, Financial Analysis
Education
Connecticut Conference of Municipality 2008 — 2013
Certificate, Municipal Budgeting
Emergency Management-FEMA 2012 — 2012
Emergency Management Certification, Emergency Management
Conn. School of Finance & Management 2001 — 2003
Diploma, Banking and Finance
Post University 1988 — 1989
Bachelor of Science, Accounting, 3.74 G.P.A.0
T-Mobile September 2012 - Present
Stream Global Services January 2012 - August 2012
Comcast Cable July 2009 - December 2011
Comcast Corporation January 2009 - January 2011
Matanuska Telephone Association January 2008 - January 2009
Starbucks/Fred Meyer January 2008 - January 2008
Skills
Telecommunications, Broadband, VOD, VoIP, Call Center, Telephony, IP, IPTV, Wireless, Cable Television, Project Management, Video
Education
Portland State University 2007 — 2011
Colony High School
High School Diploma
Comcast Cable April 2006 - Present
Skills
Broadband, Troubleshooting, Telephony, Call Centers, Telecommunications, VoIP, Ethernet, MPLS, T1
Education
Portland Community College 1990 — 1993
Aloha High School 1988 — 1990
Self September 2011 - Present
Self Employed contractor October 2009 - Present
Comcast Cable 2008 - 2008
Comcast 2006 - 2008
Comcast November 1999 - December 2005
Jones Communications, DC Cluster March 1996 - January 1999
Jones Intercable, HQ December 1994 - March 1996
Clothestime 1991 - 1994
Federated Media
Skills
Marketing Strategy, Event Management, Sales, Budgets, Broadband, New Business Development, Editing, Retail, Telephony, Direct Mail, Public Speaking, Digital Video, VOD, VoIP, Customer Retention, Vendor Management, Product Management, Customer Experience, Advertising, Competitive Analysis, Project Management, Strategic Planning, Process Improvement, Cross-functional Team...
Education
Purdue University
BA, Public Relations and Advertising with a Minor in Marketing
Olthof Homes April 2014 - Present
Comcast Cable 2010 - 2014
Skills
HFC, T1, Customer Satisfaction, Outside Plant, DOCSIS, Customer Service, Ethernet, Direct Sales, Account Management, Sales, Cold Calling, Sales Operations
Education
Purdue University 2002 — 2006
B.S., Hospitality and Tourism Management
Comcast Cable 2009 - 2013
Alliance Staffing Agency October 2009 - March 2011
Six Flags February 2009 - August 2009
Safeway November 2007 - December 2008
Downtown LockerRoom January 2006 - October 2007
United States Postal Service October 2006 - December 2006
Downtown LockerRoom November 2004 - December 2005
Skills
Customer Service, Management, Sales, Microsoft Excel, PowerPoint, Testing, Warehousing, Telecommunications, Troubleshooting, Microsoft Word, Retail, Microsoft Office, Customer Satisfaction, Teamwork, Team Leadership
Education
Prince George's Community College 2006 — 2010
Computer Software Engineering
Suitland High School 2002 — 2006
diploma, Computers
Taylor Construction Management March 2011 - Present
Waste Management, Inc March 2010 - March 2014
BP Inc October 2008 - January 2009
Comcast Cable May 2007 - October 2008
Texas HealthSpring January 2006 - April 2007
Integrated Solutions & Services October 2001 - December 2004
DeVry University May 2000 - October 2001
Skills
Talent Acquisition, Talent Management, Talent Development, Applicant Tracking..., Onboarding, College Recruiting, Employee Benefits, Employee Relations, HRIS, Human Resources, Hiring, Job Fairs, Interviews, PeopleSoft, Personnel Management, Screening, Succession Planning, Recruiting, Taleo, Leadership, New Hire Orientations, Program Management
Education
Goldman Sachs 10,000 Small Businesses Program 2014 — 2014
Prairie View A&M University 1997 — 1999
Masters, Business Administration
University of Arkansas at Pine Bluff 1993 — 1996
BA, Political Science
Goldman Sachs 10ksb
Goldman Sachs 10ksb Cohort 11
Prairie View A&M University
Master, Business Administration
Mentor Graphics March 2015 - Present
Daimler Trucks North America June 2014 - December 2014
Intel Corporation April 2013 - September 2013
Oregon State Representative July 2012 - November 2012
Klup Smoothies January 2012 - August 2012
Bellagios Pizza International March 2011 - July 2012
Comcast Cable September 2010 - March 2011
U.S. Census Bureau April 2010 - June 2010
Wilsonville Family Fun Center & Bullwinkle's Restaurant November 2006 - June 2010
Portland Millwork November 2009 - April 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, HTML, Public Speaking, Teamwork, Sales, Time Management, Leadership, Windows, Linux, Python, Matlab, Volunteering, Youth Ministry, Halo2, Power Management, Team Leadership
Education
Portland State University 2010 — 2015
Bachelor of Science (BS), Electrical and Electronics Engineering
Wilsonville High School
Comcast Cable March 2015 - Present
750 THE GAME August 2014 - Present
Comcast Cable January 2014 - Present
Comcast August 2012 - Present
Alpha Broadcasting September 2010 - August 2012
Oregon Health & Science University May 2010 - April 2012
US Bank September 2009 - April 2010
Skills
Event Planning, Event Management, Microsoft Office, Customer Service, Editing, Microsoft Word, Public Speaking, PowerPoint, Social Media, Public Relations, Microsoft Excel, Budgets, Marketing Strategy, Management, Marketing Communications, Marketing, Blogging, Training, Coaching, Facebook, Human Resources, Sales, Social Networking, Social Media Marketing
Education
Portland State University 2003 — 2008
Bachelor of Arts, Communications
Aloha High School 1996 — 2000
Pratt Industries April 2014 - Present
Are There Firetrucks in Heaven? January 2012 - Present
Chicago Fire (TV Show) December 2013 - December 2013
Konami Gaming Inc. February 2012 - June 2012
Self Employed January 2011 - February 2012
Comcast Cable March 2008 - February 2011
Pure Water Tech January 2006 - March 2008
OES Solutions October 1999 - January 2006
Skills
Field Technicians, Field Installation, Mechanical Aptitude, Access, Microsoft Office, Forecasting, Selling, Customer Relations, Public Speaking, Excel, Non-fiction, Copy Editing, Freelance Writing, Research, Writing, Short Stories, Performing Arts, Wholesale, Theatre, Creative Writing
Education
Purdue University Calumet 2013 — 2017
Electrical Engineering, Electrical, Electronics and Communications Engineering
Merrillville High School 1984 — 1986
General, General
Comcast Cable April 2010 - Present
The Painting Xperts INC January 2006 - April 2015
The Painting Xperts January 2006 - December 2013
Brush Masters August 2004 - January 2006
Blue Cross and Blue Shield of Minnesota January 2001 - August 2004
Skills
Coaching, Team Building, Marketing Strategy, Customer Service, Public Speaking, Leadership, Strategic Planning, Customer Retention, Leadership Development, Call Center, Negotiation, Telemarketing, Email Marketing, Business Networking, Budgets, Business Development, Internet Services, Direct Sales, B2B, Small Business, Sales
Education
Purdue University Calumet 1991 — 1993
business management
PacifiCorp October 2013 - Present
Comcast Cable January 2000 - January 2011
Emcon Environmental April 1994 - October 1999
Education
Portland State University 2010 — 2013
Bachelor's degree, Environmental Science
PJM Interconnection April 2015 - Present
HNB Consulting, LLC June 2012 - Present
SEI August 2014 - April 2015
PJM Interconnection January 2014 - August 2014
Comcast Cable October 2012 - December 2013
Bracket May 2011 - October 2012
ICON Clinical Research September 2005 - May 2011
Iron Mountain October 2004 - September 2005
Visiting Nurse Service of New York September 2002 - September 2004
Discover Financial Services May 1999 - May 2002
Skills
Visio, SharePoint, MS Project, Visual Basic, Microsoft Office, HTML, COBOL, C, JCL, SDLC, Business Analysis, Process Improvement, Requirements Analysis, Project Management, Software Project..., Scrum, Program Management, Requirements Gathering, Integration, Software Documentation, Databases, Oracle, Vendor Management, Change Management, ERP, Quality Assurance, Software Development, Project Portfolio..., PMO, CRM, Testing, Analysis, Agile Methodologies, Resource Management
Education
Purdue University 1990 — 1994
B.S., Information Systems, General Business
Agile Infusion 2015 — 2015
Scrum Master Certification
OSP International 2012 — 2012
35 PDUs, Project Management Professional
Agile Infusion 2009 — 2009
Scrum Master Training
Matter Communications May 2014 - Present
Citizens Bank October 2013 - May 2014
Citizens Bank December 2011 - September 2013
Citizens Bank June 2010 - December 2011
Tidewater Catering and Hospitality Resources December 2006 - June 2010
Mass Mutual January 2010 - May 2010
Comcast Cable June 2009 - August 2009
Skills
Microsoft Word, Microsoft Excel, Customer Service, Publicity, Management, Press Releases, Outlook, PowerPoint, Marketing, Editing, Event Planning, Facebook, Public Relations, Social Media, Event Management, Marketing Communications, Public Speaking, Community Outreach, Media Relations, Strategic Communications, Speech Writing, Corporate Communications, Program Management
Education
Southern New Hampshire University 2011 — 2013
MBA, Marketing, 4.0
Providence College 2007 — 2010
Bachelor of Science, Management, 3.82, Magna Cum Laude
Comcast May 2015 - Present
Comcast Cable January 2014 - May 2015
Comcast June 2013 - January 2014
Comcast June 2011 - June 2013
Outback Steakhouse August 2006 - January 2012
Xerox June 2010 - June 2011
Skills
Spanish-speaking, Public Speaking, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, English, Windows, Research, Outlook, Teaching, Customer Satisfaction, Leadership, Training, Sales, Customer Experience, Telecommunications
Education
Portland State University 2005 — 2009
Bachelor of Arts (BA), Communication, General
Universal Pictures January 2015 - Present
NBCUniversal, Inc. September 2014 - January 2015
HBO June 2014 - August 2014
Comcast Spotlight June 2013 - August 2013
Providence College September 2011 - September 2012
Comcast Cable June 2011 - July 2012
Skills
Social Media Marketing, Facebook, Marketing Strategy, Team Leadership, Organizational..., PowerPoint, Public Speaking, Marketing Communications, Advertising, Creative Writing, Microsoft Office, Instagram, Twitter, Communication, Social Networking, Editing, Blogging, Public Relations, Microsoft Word, Marketing, Event Planning, Social Media
Education
Providence College 2010 — 2014
Bachelor's degree - Magna Cum Laude, Marketing
CEA Study Abroad in Rome 2013 — 2013
International Marketing
Comcast Cable September 2013 - Present
Outcomes Health Information Solutions February 2008 - Present
Outcomes Health Information Solutions February 2008 - Present
Choice Care Occupational Medicine March 2007 - February 2008
Skills
Medical Coding, Healthcare, Process Improvement, Microsoft Excel, Management, Microsoft Word, Leadership, Customer Service, Training, HIPAA, Outlook, Policy, EMR, Team Building, PowerPoint
Education
Post University 2015 — 2018
Bachelor's degree, Business Administration and Management, General
Lincoln College of Technology 2006 — 2006
Medical Billiang and Coding
Google July 2013 - Present
Disney Consumer Products September 2011 - July 2013
Disney Publishing Worldwide March 2011 - September 2011
AFLAC November 2009 - August 2010
Comcast Cable June 2009 - August 2009
Skills
Email Marketing, Digital Marketing, Facebook, Publishing, Marketing Research, Marketing Strategy, Online Marketing, SAP, Leadership, Event Planning, Trade Shows, Blogger, Budgets, Twitter, Salesforce.com, Creative Writer, Marathon, Sales, Social Media Marketing, Content Development, Agency Relationship...
Education
MBA, Southern Connecticut State University 2010 — 2012
Master of Business Administration (MBA), Marketing Concentration
Quinnipiac University 2006 — 2010
Bachelor of Science (BS), Marketing, Spanish
University College Cork 2008 — 2008
Marketing
Danbury High School 2002 — 2006
Transamerica May 2014 - Present
Windstream Communications January 2013 - Present
Navigator Telecommunications 2009 - 2012
Navigator Telecommunications 2006 - 2009
Navigator Telecommunications 2003 - 2006
Charter Communications 2001 - 2002
Arkansas Democrat-Gazette 2000 - 2001
Comcast Cable 1995 - 2000
Skills
VoIP, Project Management, Key Account Management, Key Account Development, Customer Service..., Telecommunications..., Wireless Networking, Customer Acquisition, Sales Management, Non-profit Volunteer, Training, Mentoring, Community Outreach, Strategic Planning, Management, Contract Negotiation, Leadership, Sales, Telecommunications, Unified Communications, CRM, Solution Selling, Customer Retention, Selling, Customer Service, Marketing, Wireless, Managed Services, New Business Development, Enterprise Software, Networking, Call Centers
Education
University of Arkansas at Little Rock 2015 — 2017
Bachelor’s Degree, Bachelor of Arts in Business Administration
Pulaski Technical College 2012 — 2015
Associate’s Degree, Associate of Arts in Business Administration
YP March 2015 - Present
Logical Postion November 2014 - January 2015
Comcast Cable May 2012 - November 2014
Sharis Restaurant July 2009 - May 2012
Comcast Cable April 2008 - 2008
Skills
Customer Service, Sales, Customer Satisfaction, Data Entry, Online Marketing, Time Management, Sales Management, Program Development, Networking, PowerPoint, Restaurant Management, Call Centers, Customer Engagement, Mobile Phone Apps, SEO, SEM
Education
Shaw academy 2014 — 2014
Online marketing certificate, Seo and online marketing
Portland Community College
Business Administration and Management, General
Portland Community College
i3s Foundation, Inc. March 2014 - Present
Healthstream July 2011 - May 2013
MVM, Inc. May 2005 - November 2009
Comcast Cable May 2007 - June 2008
GameStop April 2006 - May 2007
Blackhawk Security Inc February 2002 - May 2005
Skills
Customer Service, Physical Security, Sales Management, Government Security, Management, Leadership
Education
Prince George's Community College 2011 — 2018
Socioloy
Comcast Cable January 2011 - Present
Comcast Cabele 2011 - Present
Comcast Cable June 2007 - January 2011
Skills
Performance Management, Employee Engagement, Employee Relations, Onboarding, HRIS, Human Resources, Talent Management, Succession Planning, Personnel Management, Applicant Tracking..., HR Policies, Deferred Compensation, Workforce Planning, Talent Acquisition, Process Improvement, Call Centers, New Hire Orientations, Benefits Administration, FMLA, Labor Relations, Employee Benefits, Technical Recruiting
Education
Portland State University - School of Business 2004 — 2006
B.S. Business, Human Resources
Comcast Cable July 2012 - Present
XO Communications Inc February 2007 - November 2011
XO Communications October 2000 - February 2007
Nextlink Communications February 1998 - October 2000
RCN Long Distance Company July 1996 - February 1998
Baton International Inc August 1994 - July 1996
Regal Group Inc May 1990 - August 1994
Telecom USA August 1988 - May 1990
United States Marine Corps December 1984 - January 1988
Skills
Cross-functional Team..., Team Building, Program Management, Team Leadership, Telecommunications, Customer Service, Coaching, Team Management, Vendor Management, Process Improvement, Managed Services, Call Center, VoIP, Cloud Computing, Customer Experience, Data Center, Solution Selling, Sales Process, Leadership, New Business Development, Operations Management, Management, Wireless, Switches, Call Centers, MPLS, Service Delivery, IP, Ethernet, Computer Network..., T1, Network Design, Integration, Networking, Telephony, DWDM, SIP Trunking, Metro Ethernet, Fiber Optics, Unified Communications, Provisioning, Co-location, DS3, Cisco Technologies, WAN
Education
Villanova University 2005 — 2006
Masters Certificate, Project Management
Prairie View A&M University 1980 — 1984
Bachelor of Business Administration, Business Management
Garnet valley
COBRA PUMA GOLF January 2013 - Present
Comcast Cable January 2008 - July 2011
Skills
Customer Service, Merchandising, Sales, Account Management, Marketing Strategy, Inventory Management, Retail, Team Building, Marketing, Sports Marketing, Management, Sports, Event Management, Customer Satisfaction
Education
Professional Golfers Career College 2011 — 2012
Professional Golf Management
University of Utah 2003 — 2004
Judge Memorial 1999 — 2003
General Dynamics Information Technology March 2015 - Present
General Dynamics Information Technology June 2014 - March 2015
Federal Deposit Insurance Corporation May 2013 - April 2014
MICROS Systems Inc April 2013 - May 2013
Navy Federal Credit Union January 2013 - March 2013
The Washington Post July 2012 - December 2012
Comcast Cable December 2010 - July 2012
Geek Squad March 2008 - November 2010
Skills
Information Technology, Help Desk Support, Desktop Environment, Remote Desktop, Networking, Network Security, Active Directory, Outlook, Microsoft Exchange, Microsoft Office, iPhone, Blackberry, Droid, VMware Fusion, Printers, Dell Computers, Switches, Routers, Remote Access, Antivirus, Citrix, IP PBX, Avaya, Lotus Notes, ITIL, Software Implementation, SSL Certificates, Oracle, Software Documentation, Technical Support, Windows Server, Mac OS, Windows, SharePoint, SQL, IBM, Network/Local Printers, Interfaces, Symantec Endpoint..., Oracle Discoverer 10g, Phishing, RSA SecurID, RSA Tokens, VPN, Computer Hardware, Hardware, Troubleshooting, Laptops, BMC Remedy, IT Operations
Education
Prince George's Community College 2005 — 2008
Information Technology
Comcast Cable Communications, LLC January 2008 - Present
Comcast Cable January 2008 - October 2011
Comcast Cable Communications LLC January 2008 - June 2011
Word Processing Services 2003 - 2007
Skills
Sales Management, Direct Sales, Telecommunications, New Business Development, Customer Service, Marketing, Sales, Business Development, Fiber Optics, Networking, Broadband, Wireless, DSL, Social Media, VoIP, Solution Selling, PRI, Managed Services, Customer Retention, Co-location, Salesforce.com, Telephony, Call Centers, Customer Satisfaction, Sales Process, Unified Communications, T1, Selling, MPLS, Account Management, Cold Calling, Sales Operations, Ethernet, B2B, Strategic Partnerships, Metro Ethernet, IP, Optical Fiber, Mobile Devices, SIP, Cloud Computing, Professional Services, Cabling, Customer Experience, Lead Generation, Internet Services, Data Center, Computer Network..., Wireless Networking, WAN
Education
Potomac State College-WVU 1978 — 1980
None, Computer Programming/Management Studies
Potomac State College of West Virginia University
Horace Mann December 2013 - Present
Horace Mann January 2013 - November 2013
Horace Mann May 2010 - December 2012
Comcast Cable July 2009 - May 2010
MacMurray College March 2005 - July 2009
Aflac May 2004 - March 2005
Skills
Leadership, Finance, Financial Analysis, Process Improvement, Management, Forecasting, Financial Forecasting, Budget Process, Financial Reporting, Financial Modeling, Management Accounting, Capital Budgeting, Financial Accounting, Ad Hoc Reporting, Cost Benefit, Accounting, Variance Analysis, Business Process..., Budgets, Data Analysis, Analysis, Training Delivery, Insurance, Prophix, Budget Reconciliation, Budget Monitoring, Fund Accounting, SQL, Query Writing, Business Analysis, Vendor Management
Education
Quincy University 2000 — 2004
Bachelor of Science
Self-employed 1998 - Present
Blog Talk Radio January 2012 - 2013
Verizon FIOS / Comcast January 2012 - 2013
WNJC 1360AM 2011 - 2013
The Lady With The Moves, LLC October 2010 - 2012
Five-Star Communications 1991 - 1998
WTTM 1994 - 1996
Comcast Cable 1994 - 1995
Boy Scouts of America 1984 - 1990
Skills
Lifestyle, Public Speaking, Coaching, Leadership Development, Executive Coaching, Television, Conflict Resolution, Media Relations, Books, Personal Development, Time Management, Fundraising, Non-profits, Event Management, Mentoring, Entrepreneur, Team Building, Conferences, Production, Publicity, Motivational Speaking, Nonprofits, Broadcast, Interviews, Radio Host, Entrepreneurship
Education
Experts Academy Elite Coaching Program 2011 — 2012
Quantum Leap Publicity and Marketing Program 2011 — 2012
National Publicity Summit 2011 — 2011
Queens College
Bachelor of Arts, Communications
Ophelia DeVore Charm and Modeling School
Graduate
AT&T March 2014 - Present
Comcast Cable January 2009 - June 2010
T-Mobile January 2008 - November 2008
CarMax September 2007 - December 2007
Skills
Customer Satisfaction, Call Center, Customer Retention, Customer Service, Customer Experience, Telephone Skills, Data Entry, Retail Sales, Sales, Training, Inventory Management, Phone Etiquette, 10 Key, Team Building, Time Management
Education
Prairie State College 2012 — 2015
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
All American Nursing School 2012 — 2014
Lpn Certification, Nursing
Gemisphere June 2013 - Present
Comcast Cable June 2009 - June 2013
Skills
Telecommunications, VoIP, Wireless, Direct Sales, IP, Broadband, Sales Management, Solution Selling
Education
Portland Community College
Criminal Justice, Criminology
Portland Community College
Juvenile Justice Certification, Criminal Justice and Corrections
Lenscrafters May 2014 - Present
The Chicago Lighthouse for People Who Are Blind or Visually Impairedg March 2014 - May 2014
TCF Bank October 2013 - March 2014
U.S. Cellular May 2010 - May 2013
U.S. Cellular October 2008 - May 2010
Verizon Wireless March 2007 - February 2008
Verizon Wireless February 2006 - March 2007
Verizon Wireless February 2005 - February 2006
Comcast Cable January 2004 - February 2005
Sprint August 2000 - February 2004
Skills
Wireless, Customer Satisfaction, EVDO, Customer Experience, CDMA, Quotas, Call Center, Sales Management, 4G, Retail, LTE, Sales, Direct Sales, B2B, Forecasting, Customer Retention, Mobile Devices, Cellular Communications, Customer Service, Call Centers, M2M, Telecommunications, Sales Operations, Sales Process, Management, Cold Calling, Account Management, Leadership, Business Development, Team Leadership, Solution Selling, Selling, Mobile Technology, Hiring, Salesforce.com, Mobile Communications, Coaching, Product Management, Performance Management, Team Building, Sales Presentations, Troubleshooting, Competitive Analysis, Product Marketing, Indirect Channel Sales, Training, Cross-functional Team..., Wireless Broadband, New Business Development, Marketing
Education
Purdue University 1988 — 1989
Whitney Young Magnet H.S. 1984 — 1988
ViaSat Inc. June 2015 - Present
Global Technology Resources December 2011 - June 2015
Dish Network March 2009 - November 2011
Arrow Electronics April 2008 - February 2009
Comcast Cable November 2007 - October 2008
Motorola Solutions April 2007 - October 2007
American Home Mortgage December 2006 - May 2007
Time Warner Cable May 2005 - November 2006
Cablevision October 1999 - April 2005
Barnes & Noble October 1991 - September 1999
Skills
IP, Cisco Technologies, CCNA, Active Directory, ITIL, Networking, Troubleshooting, Security+, Routers, Data Center, Technical Support, Servers, VoIP, Telecommunications, A+ Certified, Switches, Disaster Recovery, Software Installation, Vendor Management, IP Networking, Juniper Technologies, Juniper Switches, Satellite Systems, Satellite Ground Systems, Satellite Modems, RF Engineering
Education
SUNY Nassau 1998 — 1999
AAS, Computer Information Systems
Queens College 1991 — 1997
AerServ August 2014 - Present
MFour Mobile Research January 2014 - August 2014
Phunware, Inc. January 2013 - January 2014
TapIt! March 2012 - January 2014
TapIt! October 2010 - June 2012
Comcast Cable October 2008 - January 2010
Skills
Mobile Advertising, Online Advertising, Mobile Marketing, Social Media Marketing, PPC, Digital Media, Digital Marketing, Media Buying, Lead Generation, Advertising, Social Media, Digital Strategy, Web Marketing, Mobile Applications, Email Marketing, Social Networking, Direct Marketing, Mobile Internet, Sales, Marketing, Lunch, Mobile Devices, CRM, SEO, Google Analytics, Salesforce.com, Google Adwords, Account Management, Business Development, Start-ups, Analytics, Facebook, Rich Media, E-commerce, Ad Networks, Ad Serving, Product Management, Media Planning, Android, User Experience, Product Marketing, SEM, Strategic Partnerships, Online Marketing
Education
Portland State University 2005 — 2007
Master's degree, Counselor Education/School Counseling and Guidance Services, 3.8
Portland State University 2001 — 2004
Bachelor of Applied Science (B.A.Sc.), Communication and Media Studies, 3.8
Gilbane Building Company October 2013 - Present
Gilbane Building Company June 2012 - Present
Quinnipiac University Student Center October 2011 - May 2012
Sigma Phi Epsilon November 2010 - November 2011
Boy Scouts of America January 2010 - August 2011
Quinnipiac University Student Center June 2009 - August 2011
Comcast Cable 2011 - 2011
Skills
Microsoft Office, Planning, Outlook, PowerPoint, Project Planning
Education
Quinnipiac University - School of Business 2008 — 2012
Bachelor's degree, Business Management; Marketing Minor
Williston Nothampton School 2005 — 2008
High School Diploma
Comcast Cable February 2013 - Present
Charter Communications January 2009 - February 2013
24 Hour Fitness October 1998 - December 2008
Skills
Leadership, Sales, Sales Management, Human Resources, Management, Recruiting, Coaching, Team Building, Business Planning, Marketing, Competitive Analysis, Customer Service, Sales Presentations, Call Centers, Training, Customer Retention, Fitness, Interviews, Strategic Planning, Negotiation, Motivation, Health Club Management, P&L Management, Leadership Development, Telecommunications, CRM, VoIP, Customer Satisfaction, Team Leadership, Account Management
Education
Portland Community College 1997 — 1999
Business Administration and Management, General
Parsons Corporations October 2012 - December 2014
Comcast Cable February 2011 - January 2012
Burger King September 2006 - August 2011
BofA/ML August 2010 - January 2011
Skills
Well versed, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office Xp, PowerPoint, Customer Service, Call Center, Help Desk Support, Virus Removal, Call Centers, Outlook, Windows XP, Troubleshooting, Windows 7, Teamwork, Computer Hardware, Time Management
Education
Quincy College 2006 — 2019
Associate' Degree, History
Itt technical Institute- Boston 2014 — 2015
Associate's Degree in Applied Science, Computer Network Systems
Year Up, Inc 2010 — 2011
Technical Certificate; B.S, Information Technology; Business Management
Comcast Cable February 2012 - Present
Comcast Interactive Media October 2009 - March 2012
Comcast Cable July 2003 - November 2009
Digeo / Moxi March 2000 - May 2003
Microsoft / WebTV December 1996 - March 2000
Gemini Consulting August 1994 - November 1996
Skills
Public speaking, Product Management, Management Consulting, Team Management, Software Project..., Website Development, Digital Video, Online Video, Set Top Box, Strategic Planning, Business Strategy, Product Strategy, Website Management, Product Launch, Product Marketing, New Business Development, Contract Negotiations, Mobile Devices, Web Video, Business Development, Product Development, Vendor Management, Wireless, Program Management, Cross-functional Team..., Public Speaking, VOD, Contract Negotiation, Strategic Partnerships
Education
Princeton University 1990 — 1994
AB, Political Economy
Wausau East High School 1986 — 1990
Comcast Cable October 2013 - Present
Education
University of Mumbai 1991 — 1994
Master's, Computer Applications
Victoria Jubilee Technical Institute 1991 — 1994
MCA, Computer Applications
PSG College of Technology 1988 — 1991
B.Sc, Applied Sciences
Comcast Cable Regional Production ManagerComcast Spotlight2008 - Present
Skills
Digital Media, Process Improvement, Account Management, Advertising, Telecommunications, Television, Broadcast, Team Building, Digital Marketing, Customer Service, Social Media, Social Media Marketing, Cold Calling
Education
Purdue University 1982 — 1987
Frontier Communications April 2014 - Present
Comcast December 2004 - January 2012
Comcast Cable August 1996 - December 2004
Comcast Cable May 1994 - August 1996
Skills
Broadband, DOCSIS, Telecommunications, VOD, Fiber Optics, VoIP, Network Engineering, Digital Video, Telephony, DWDM, IPTV, Optical Fiber, HFC, Ethernet, Cable Modems, Cable Television, IP, Wireless, Computer Network..., Network Design, Cabling, Metro Ethernet, DSL, Provisioning, Outside Plant, RF, FTTx
Education
Purdue University 1989 — 1994
B.S., Electrical Engineering
Nike April 2015 - Present
Nike October 2011 - Present
Comcast Cable January 2011 - November 2011
Comcast Cable September 2008 - February 2011
Bates Private Capital, LECG June 2004 - February 2008
Skills
Financial Analysis, Financial Reporting, Forecasting, Finance, Financial Modeling, Valuation, Strategic Financial..., Variance Analysis, Accounting, Essbase, Access, Corporate Finance, Sarbanes-Oxley Act, Cost Accounting, Revenue Recognition, Revenue & Profit Growth, Revenue Assurance, Strategic Planning, Microsoft Excel, SAP ERP, Influence Others, Cross-functional Team..., Budgeting, Financial Variance...
Education
Portland State University - School of Business 2007 — 2010
Master's Degree, Finance & Accounting
University of Oregon 2002 — 2004
Bachelor's Degree, Economics
Comcast Business Services December 2010 - Present
BSA 2002 - 2014
Comcast Cable March 2007 - December 2010
Comcast January 2006 - June 2008
Comcast August 2000 - December 2006
CellStar February 1999 - November 2000
Philips Consumer Communications 1992 - 1998
Skills
Telecommunications, Solution Selling, DSL, Telephony, VoIP, Direct Sales, Sales Operations, Cross-functional Team..., Cold Calling, Contract Negotiation, Sales, Training, Selling, Wireless, Broadband, Account Management, Marketing, Management, Sales Management, Customer Service, Forecasting, Negotiation, Managed Services, Networking, Customer Retention, Sales Process, Salesforce.com, Call Centers, B2B, Customer Experience, Customer Satisfaction, Unified Communications, Strategic Partnerships, Retail, Sales Presentations, Product Management, Product Development, MPLS, CRM, Channel Partners, Lead Generation, New Business Development, Vendor Management, Ethernet, IP, Product Marketing
Education
Purdue University 1986 — 1989
BS, Organizational Leadership & Development
Comcast Cable Lead DispatchComcast2001 - Present
Education
Purdue University 1984 — 1985
Comcast Cable March 2008 - July 2010
Comcast February 2007 - March 2008
Comcast January 2002 - February 2007
Comcast February 1999 - January 2002
Comcast February 1998 - February 1999
Continental Satellite (Comcast) December 1995 - February 1998
Continental Satellite (Comcast) August 1994 - December 1995
Metropolitan Property & Casualty Ins. Co. December 1991 - August 1994
Americable April 1991 - December 1991
Brookhaven Cable TV (UA/TCI) January 1985 - April 1990
Skills
Troubleshooting, Call Center, Customer Satisfaction, Account Management, Telecommunications, Product Marketing, Customer Service, Start-ups, Broadband, Relationship Management, Operational Efficiency, Call Centers, Sales, Training, Customer Retention, Sales Operations, Sales Process, Solution Selling, Customer Experience, Direct Sales, Telephony, Salesforce.com, VoIP, Cross-functional Team..., Networking, B2B, Team Building, Vendor Management, Selling, Team Leadership
Education
Bishop Reilly HS
Academic/Regents, Foreign Language
City University of New York-Queens College
Kelley School of Business December 2012 - Present
Kelley School of Business September 2011 - Present
Comcast Cable July 2003 - December 2011
Skills
Microsoft SQL Server, Databases, ASP.NET, Oracle, SSIS, Database Design, ETL, Visual Studio
Education
Purdue University 1997 — 2002
BS, Computer Science, Electrical/Industrial Engineering
Providence Health & Services January 2015 - Present
Providence Health & Services January 2012 - January 2015
Comcast Cable 2008 - 2009
Convergys 2006 - 2007
Sitel 2004 - 2006
Carr Auto Group 2004 - 2004
Century 21 - Wright, Christie & Associates 2003 - 2003
Precision Import Repair 1990 - 2002
Skills
Customer Service, Troubleshooting, Medical Devices, Hospitals, Healthcare Information..., Healthcare, Software Documentation, Microsoft Office, Electronics, HL7, HIPAA, Cross-functional Team..., Team Building, Process Improvement, Patient Safety, Project Management
Education
Portland Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), EET: Biomedical Engineering Technology
Comcast July 2012 - Present
Comcast Cable August 2009 - July 2012
Comcast March 2007 - August 2009
ComEd March 1988 - March 2007
Skills
Employee Relations, Performance Management, Labor Relations, Onboarding, Workforce Planning, Succession Planning, Talent Management, Human Resources, Employee Engagement, PeopleSoft, Talent Acquisition, Recruiting, Employee Benefits, Affirmative Action, HRIS, Benefits Negotiation, Technical Recruiting, HR Policies, FMLA, Leadership, New Hire Orientations, Applicant Tracking..., Internet Recruiting, Deferred Compensation, Job Descriptions, Temporary Placement, Sourcing, Employer Branding, College Recruiting, Personnel Management, Organizational..., Call Centers, Conflict Resolution, Interviews, Benefits Administration, Training, Organizational...
Education
Purdue University Calumet
Comcast Cable Regional Sales DirectorWinfirst CommunicationsJanuary 2001 - March 2003
Time Warner Cable March 1997 - December 2000
Marcus Cable September 1995 - May 1997
Education
Purdue University 1978 — 1981
B.S., Communications
Blue Cross Blue Shield of Arizona November 2008 - Present
Cox Communications August 2005 - May 2008
Comcast Cable June 2004 - August 2005
Cox Communications January 2001 - May 2004
PwC October 1999 - January 2001
Checkers Drive In Restaurants October 1996 - September 1999
HSN June 1987 - October 1996
Skills
Management Reporting, Benchmarking, Budgeting and..., Forecasting, Budgeting, Expense Reduction, Long Range Planning, Financial Analysis, Executive Reporting, Statistical Modeling, Operational Control, Financial Modeling, Budgets, Management, Strategic Planning, Financial Forecasting, Project Planning, Expenses, Financial Reporting, Strategy, Variance Analysis, Cost Accounting, Account Reconciliation, Business Intelligence, Strategic Financial..., Risk Management, Finance, Leadership, Pricing, Team Leadership, Capital Budgeting, Process Improvement, Essbase, Cross-functional Team...
Education
Radford University - College of Business and Economics 1980 — 1984
Bachelor of Science, Marketing/Finance
Comcast June 2015 - Present
Comcast October 2014 - June 2015
Accenture September 2013 - October 2014
Sullivan & Cromwell LLP September 2012 - September 2013
Sullivan & Cromwell LLP May 2011 - August 2011
Comcast Cable December 2004 - June 2009
Accenture September 2001 - June 2009
Skills
Corporate Law, Mediation, Litigation, Mergers, Management Consulting, Mergers & Acquisitions, Intellectual Property, Due Diligence, Legal Writing, Vendor Management
Education
University of Pennsylvania Law School 2009 — 2012
J.D., Law
Princeton University 1997 — 2001
B.S.E., Chemical Engineering
MHS
Comcast Cable October 2010 - December 2010
MTN Satellite Communications January 2008 - October 2010
Eze Castle Integration November 2007 - December 2008
Softnet Technologies April 2004 - November 2007
AT&T Global Services July 2003 - July 2004
Sungard Web Hosting 2000 - 2003
Comdisco 1990 - 2002
Education
Pratt Institute 1984 — 1985
Electical Engineering
Computer Processing Institute 1981 — 1983
Associate, Electical Technology
Comcast Cable August 2007 - Present
Colorado Chrysler Jeep July 2011 - March 2013
Comcast Spotlight October 2006 - August 2007
Nacarato Volvo GMC March 2006 - October 2006
Penske Chevrolet/Honda January 2001 - January 2003
Burt Buick Pontiac GMC January 2000 - January 2001
Autonation USA January 1997 - January 2000
Skills
Call Centers, Telecommunications, Customer Satisfaction, Troubleshooting, Customer Service
Education
Purdue University
Bachelor of Arts, Film & Video Production
Comcast Cable March 1992 - November 1993
Education
Purdue University
Business Management, Accounting
Simpson Gumpertz & Heger April 2007 - Present
Comcast Cable 1999 - 2007
Skills
Benefits Administration, Employee Benefits, Human Resources, Training, Employee Relations, Employee Wellness, HRIS, Management, COBRA, Onboarding, Personnel Management, Insurance, Open Enrollment, Employee Engagement, New Hire Orientations
Education
Westfield State University 1997 — 1999
BA, Communications
Quinnipiac University 1995 — 1997
Communications
Comcast Cable October 2014 - Present
Comcast Cable July 2007 - October 2014
Covanta Energy June 2005 - May 2007
NextiraOne, LLC 1990 - 2004
Skills
Cross-functional Team..., Forecasting, Financial Analysis, Budgets, Variance Analysis, SAP, Process Improvement, Telecommunications, Call Centers, Financial Modeling, Vendor Management, Strategic Planning, Analysis, Financial Reporting, Business Process..., Customer Satisfaction, Team Building, Wireless, Management
Education
Post University 1993 — 1996
Bachelor of Science Accounting
Post University 1992 — 1996
BS, Accounting
Comcast Cable August 2014 - Present
Micro Center November 2008 - June 2014
CompuTek Dental Systems 2011 - 2012
Skills
Customer Service, Computer Hardware, Windows 7, Computer Repair, Retail, Microsoft Office, OS X, Windows, Windows XP, Troubleshooting, Technical Support, Networking, Access, Active Directory, System Administration, Help Desk Support, Windows Server, Software Documentation, Customer Satisfaction, Security, Servers, Hardware, Software Installation, Computer Security
Education
University of Denver 2007 — 2013
BSBA, International Business, and ITEC
Queensland University of Technology
William C. Hinkley High School
International Baccalaureate Diploma
Family Dreams January 2015 - Present
Comcast Cable August 2012 - April 2015
Comcast Cable July 2007 - August 2012
Comcast Cable June 2003 - July 2007
ACS Technologies May 2002 - June 2003
Skills
Call Center, Project Management, Customer Service, Coaching, Training, Quality Assurance..., Quality Assurance Review, Databases, Commission Plans, Change Management, Development & delivery..., Telecommunications, Employee Relations, Telephony, Organizational..., Management, Customer Retention, Sales, Call Centers, Team Leadership, Performance Management, Troubleshooting, Recruiting, Leadership Development, Broadband, Cross-functional Team..., Workforce Planning, Employee Training, Customer Experience, Human Resources, Salesforce.com, Employee Engagement, T1, Process Improvement, Account Management, Deferred Compensation, Talent Management, Onboarding, Team Building, Cold Calling, Succession Planning, Customer Satisfaction, Workforce Management, Vendor Management, Leadership
Education
LifeMastery Institute 2014 — 2014
Certification, Dreambuilder Coach and LifeMastery Consultant
Portland State University 2000 — 2003
Web Based Training and Adult Learning, Web Based Training
University of Portland 1992 — 1996
B.S., Communications
Wells Fargo June 2015 - Present
Fleetmatics October 2014 - June 2015
Clear Creek Consulting March 2014 - October 2014
Comcast Cable February 2013 - March 2014
Staunton Consulting Group August 2009 - January 2013
The Staunton Law Offices September 2005 - July 2009
COCO, FEINER & CITRON June 2000 - September 2005
Skills
Securities, Commercial Litigation, Trials, Estate Planning, Licensing, Due Diligence, Corporate Law, Finance, 401k, Venture Capital, Corporate Governance, Private Equity, Joint Ventures, Long-term Care, Retirement, Fixed Annuities, IPO, Trial Practice, Retirement Planning, Disability Insurance, Financial Advisory, Mediation, Legal Writing, Personal Injury, Civil Litigation, Product Liability, Legal Research, Customer Service, Sales, Business Development
Education
Quinnipiac University School of Law 1994 — 1997
Juris Doctorate, Law
Villanova University 1988 — 1992
B.A, Political Science
Villanova University 1988 — 1992
Bachelor of Arts (B.A.), Political Science and Government
Archbishop Ryan High School for Boys 1984 — 1988
High school diploma
Evolved Productions 2006 - Present
Lakeshore Public Television & Radio 2006 - Present
Comcast Cable April 2000 - September 2007
Comcast 2000 - 2007
Skills
Video Production
Education
Purdue University Calumet 1995 — 1999
Bachelors, Communications ~ Radio and Television
OHL October 2014 - Present
AT&T January 2013 - October 2014
Martin University October 2012 - December 2012
Roche Diagnostics April 2012 - June 2012
Comcast Cable October 2011 - November 2011
Indiana Business Solutions October 2010 - April 2011
International Automotive Components April 2007 - April 2009
Eli Lilly Corporate September 2006 - April 2007
International Truck & Engine (Navistar) January 2003 - November 2005
Robert Half/Office June 2002 - January 2004
Skills
Employee Relations, Employee Training, Personnel Management, HRIS, Onboarding, Leadership, Interviews, Recruiting, Workforce Planning, Program Management, Strategic Planning, Exit Interviews, Human Resources, Talent Acquisition, Team Leadership, EEO, New Hire Orientations, Employee Benefits, Job Descriptions, Sourcing, Hiring, Policy, HR Policies, Performance Appraisal, Performance Management, Labor Relations, Training, College Recruiting, FMLA, Benefits Administration, Deferred Compensation, Management, Payroll, Employee Handbooks, Screening, Talent Management, Employee Engagement, Succession Planning, Leadership Development, Applicant Tracking..., Team Building, Career Development
Education
University of Phoenix
MHA, Healthcare Administration
University of Phoenix
Master of Business Administration (MBA), Human Resources Management
Purdue University
Bachelor of Science (BS)
Comcast Cable October 2011 - Present
Comcast Cable July 2008 - October 2011
Comcast Cable October 2004 - July 2008
Skills
Management, Telecommunications, Cross-functional Team..., Process Improvement, Leadership, Vendor Management, Forecasting, Analysis, Finance, Budgets, Wireless, Financial Analysis, Account Management, Essbase, Team Building
Education
Providence College 1995 — 1999
BS Mathematics, Business Minor, PROVIDENCE COLLEGE, Providence RI, Math and Business
Reading High School 1991 — 1995
Comcast Cable February 2014 - Present
Comcast January 2012 - Present
Comcast February 2011 - January 2012
Comcast August 2010 - February 2011
Brazosport Independent School District July 2004 - June 2010
Columbia-Brazoria Independent School District August 2001 - July 2004
Skills
Market Analysis, Marketing Communications, Educational Technology, Salesforce.com, Marketing Strategy, Customer Retention, Education, Broadband, Co-location, Sales Process, VoIP, Solution Selling, Direct Sales, Market Research, Cold Calling, Telecommunications, Quotas, Disaster Recovery, Sales, Management
Education
Prairie View A&M University 2002 — 2004
Master of Education (M.Ed.), Educational Leadership and Administration, General
University of North Texas 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Sociology
Access Media 3 August 2013 - Present
Comcast Cable March 2013 - August 2013
NaviNet July 2008 - February 2013
Skills
Sales Operations, Account Management, Sales, Cross-functional Team..., Strategic Planning, Process Improvement, Product Management, Program Management, Enterprise Software, SaaS, Strategic Partnerships, Salesforce.com, Healthcare Information..., Business Development, CRM, Solution Selling
Education
Queens College
Bachelor of Science (BS), Kinesiology and Exercise Science
Comcast Cable February 2012 - September 2014
Skills
Call Centers, Customer Satisfaction, Telecommunications, Troubleshooting, Team Leadership, Vendor Management, Management, Leadership, Customer Experience, Process Improvement, Operations Management, Customer Retention, Customer Service
Education
Academy of Our Lady
Prairie State College
Bright House Networks 2012 - Present
Telecom Marketing Strategies May 2011 - November 2012
Teleservices Direct July 2008 - October 2010
Comcast Cable January 2007 - December 2007
Comcast Cable 2005 - 2006
Comcast Cable 2004 - 2006
Comcast Cable 2002 - 2004
Comcast Cable 1999 - 2002
Comcast Cable 1997 - 1999
Marathon Oil Company 1991 - 1997
Skills
Negotiation, Customer Service, Budgeting, Telecommunications, Cross-functional Team..., Budgets, Sales Management, New Business Development, Team Building, Leadership, Customer Satisfaction, Business Planning, Strategic Planning, Vendor Management, Sales Operations, B2B, Direct Sales, Management, Forecasting, Strategy, Sales, Marketing, CRM, Contract Negotiation, Training
Education
Comcast University 2002 — 2003
Executive Devlopment
Purdue University 1986 — 1990
BS, Economics
Comcast Cable January 2000 - January 2011
Education
Portland State University 2010 — 2015
Computer Science
Comcast Cable April 2014 - Present
Southland Whiskey Kitchen NW March 2013 - March 2014
Diamond Wireless Lloyd Center July 2012 - March 2013
Goel Enterprises April 2010 - August 2010
Nordstrom March 2009 - July 2009
Pierce Promotions December 2007 - November 2008
Wireless Circles October 2007 - December 2007
Skills
Retail, Merchandising, Visual Merchandising, Retail Sales, Customer Service, Cashiering, Inventory Management, Sales, Customer Satisfaction, Microsoft Office, Typing
Education
Urbana Highschool 2003 — 2007
High School Diploma
Portland Community College
Guadalupe Valley Telephone Cooperative, Inc. August 2011 - Present
Comcast Cable January 2000 - June 2011
Zuckert, Scoutt and Rasenberger LLP August 2000 - November 2000
Strayer University January 1996 - January 1998
Education
Strayer University
Business Administration
Prince George's Community College
Crossland Senior High
High School Diploma
University of Maryland University College
Psychology
Comcast Cable May 2014 - Present
The Organization of American States (OAS) Permanent Representative of Nicaragua (Volunteer) February 2009 - Present
Comcast Cable October 2012 - May 2014
Comcast Cable May 2011 - October 2012
Skills
Fluent in English and..., Technical Support, Extensive technical and..., Diverse User Support, Exceptional..., Web Development, Network Administration, System Administration, Computer Repair, Linux, Mac OS X, Windows Server, VMware ESX, Virtualization, Cloud Computing, NAS, OSI Model, TCP/IP, LAN-WAN, Wireless Networking, Cisco IOS, Green Technology, Green IT, Embedded Systems, Raspberry Pi, Hardware, Servers
Education
Prince George's Community College 2013 — 2015
Associate of Science (A.S.), Computer Engineering Technology
Universidad de Managua 1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Computer Engineering
Tellespen October 2013 - Present
Comcast Cable July 1984 - January 2012
Self-employed May 1984 - January 2012
Skills
Tax, Journal Entries, Fixed Assets, Financial Statements, QuickBooks, Variance Analysis, Accruals, Tax Preparation, Internal Audit
Education
Angelina College, Lufkin, Texas 1968 — 1971
Prairie View A&M University 1967 — 1968
Comcast Cable October 2007 - Present
FedEx Express August 2005 - October 2007
Skills
Matlab, Microsoft Office, C, C++, Microsoft Excel, Microsoft Word, PowerPoint, Electronics, Teamwork, Customer Service, Windows, Engineering, Programming, English, Electrical Engineering, HTML, Photoshop, Solidworks
Education
Portland State University 2012 — 2014
Portland Community College 2010 — 2012
Associate of Science (AS), Electrical and Electronics Engineering
Prince George's County Animal Management September 2013 - Present
Capital One Bank 2009 - 2013
Just 4 Kidz 2006 - 2009
Inphonic 2004 - 2006
Ikea Contact Center 2004 - 2004
Comcast Cable 2002 - 2004
Verizon Wireless 2000 - 2002
Childtime Childcare Center 1997 - 1999
ICMA Retirement Corporation 1996 - 1997
Mitchellville Children’s House 1993 - 1996
Skills
Banking, Retail Banking, Credit, Credit Cards, Call Center, Cross Selling, Financial Services, Customer Service, Relationship Management, Customer Experience, Customer Service..., Child Development, Data Entry, Customer Service..., Photography, Animal Caretaker
Education
Prince George's Community College 2013 — 2013
Veternarian Technician, Animal Health
Payne College Augusta Ga 1992 — 1993
Social Work
Largo Senior High School 1988 — 1992
Comcast Cable July 2011 - Present
Skills
Troubleshooting, Broadband, Telecommunications, IP, VoIP, Telephony, Switches, Wireless, Network Design, Ethernet, Integration, Routers, TCP/IP, IPTV, Cisco Technologies, Computer Network..., Cabling, Network Engineering, VOD, DOCSIS, Optical Fiber
Education
Post University 2015 — 2017
Bachelor's Degree, Business Administration and Management, General
Gaylor Electric, Inc. February 2015 - Present
Aaron's, Inc April 2014 - February 2015
Best Buy August 2010 - April 2014
Comcast Cable August 2008 - August 2010
h.h. gregg September 2001 - February 2008
Skills
Sales, Training, Management, Leadership, Team Building, Customer Service, Sales Management, Customer Satisfaction, Profit, Retail, Loss Prevention, Inventory Management, Merchandising, Strategy, P&L Management, Business Planning, P&L, Performance Management, Team Leadership, Time Management, P & L Ownership, Recruiting, Negotiation, Sales Operations, Account Management, Hiring, Employee Training, Customer Experience, Store Management, Coaching, Driving Results, Retail Sales, Store Operations, New Business Development
Education
Purdue University 1996 — 2000
Bachelor's degree, Organizational Leadership
McCutcheon High School 1992 — 1996
Comcast Cable February 2013 - Present
Reliant Energy August 2012 - February 2013
Payless ShoeSource May 2011 - May 2012
Education
Prairie View A&M University 2000 — 2009
Mass Communication/Media Studies
Comcast Cable July 2015 - Present
Comcast Cable August 2012 - July 2015
Comcast Cable August 2011 - August 2012
Comcast Cable November 2010 - August 2011
Skills
Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Sales, VoIP, Telephony, Broadband, Cross-functional Team..., Event Management, Event Planning, Sales Management, Management
Education
Portland State University
Bachelor of Science (B.S.), Business Management & Leadership
Comcast Cable April 2013 - Present
Skills
Telephone Skills, Customer Satisfaction, Customer Service, Training, Leadership, Office Management, Administrative..., Time Management, Payroll, Management, Invoicing, Event Management, Process Scheduler, Human Resources, Administrative..., CRM, Data Entry, Access, Travel Arrangements, Negotiation, Contract Negotiation, Customer-focused Sales, Quota Achievement, Process Excellence, Long-term Customer..., Communication Training, Communications Planning, Telecommunications, Telecommunications..., Sales Process, Sales Presentations, Pre-Sales Consulting, Pipeline Development, Pipeline Management, Pipeline Integrity, Sales, Cold Calling, Team Building, Account Management, Vendor Management, Lead Generation, Team Leadership, Salesforce.com, Sales Management, Direct Sales, Process Improvement, Marketing
Education
Pueblo Community College 2008 — 2010
Comcast Cable March 2005 - July 2014
Interactive Response Technologies, (IRT) June 2003 - April 2004
Cablevision October 2001 - March 2003
JPMorgan Chase & Co. September 1997 - December 2001
Skills
Customer Retention, Customer Satisfaction, Leadership, Management, Team Building, Telecommunications, Customer Experience, Process Improvement, Team Leadership, Troubleshooting
Education
Queensborough Community College
Drafting and Design Technology/Technician, General
Comcast Cable 2013 - 2014
Charter Communications October 2001 - March 2012
Skills
Data Validation, billing system research, Policy & Procedure..., Customer Service, Customer Service..., Reporting & Analysis, Microsoft Excel, Technical Support, Business Intelligence, Customer Escalation..., Software Documentation, Call Centers, Telecommunications, Troubleshooting, Integration, Project Management
Education
Quinsigamond Community College
Basic Engineering & web design
St. John's High School Shrewsbury MA