Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Comcast Cable September 1989 - Present
Skills
Telecommunications, Training, Customer Satisfaction, Wireless, Customer Retention, Call Centers, Troubleshooting, Team Leadership, Account Management, Integration, Sales, Coaching
Education
Strayer University-Virginia 2007 — 2012
Finance, Human Resources Management and Services
Comcast Cable August 2009 - Present
Comcast Cable August 2009 - Present
Education
Syracuse University
Bachelor of Science (B.S.), Communication, General
Consolidated Communications November 2014 - Present
Verizon Wireless April 2012 - May 2014
Verizon Wireless November 2010 - April 2012
Armstrong Group of Companies/CableOne LLC August 2005 - November 2010
Comcast Cable March 1999 - August 2002
Education
Strayer University
Strayer University
Verizon Wireless October 2014 - Present
NCR/RADIANT SYSTEMS May 2014 - August 2014
IBM March 2013 - March 2014
Manheim 2012 - 2013
Brighthouse networks August 2010 - July 2011
Comcast Cable February 2007 - August 2010
Skills
Call Centers, Customer Experience, Customer Retention, Management, Networking, Sales, Technical Support, Customer Service, Problem Solving, Customer Satisfaction, Hardware, VoIP, Troubleshooting, Microsoft Office, Team Leadership, Training, Account Management, Telecommunications, Outlook, Data Entry, Strategic Planning, Leadership, Team Building, Social Media
Education
Strayer University 2015 — 2019
Bachelor of Business Administration (B.B.A.)
Tucker High School 1999 — 2002
High School Diploma
Comcast Cable November 2013 - Present
Protocol (APAC) January 1999 - April 2013
Protocol Marketing January 1999 - April 2013
Welding Nozzle International May 1995 - December 1998
Southern Industrial Tape August 1993 - May 1995
Skills
CRM, Management, Training, B2B, Sales, Respected and trusted..., Successful with new..., Maturity to handle..., Inside Sales, Organizational..., Sales Process..., Call Center Development, Troubleshooting, Turn Around Management, Team Building, Innovation Management, Proactive self-starter, Contract Negotiation, Employee Training, Cost Reduction..., Creative Problem Solving, Increasing Sales Revenue, New Market Expansion, Direct Sales, Sales Management, Project Coordination, Administrative Work, Competitive Analysis, Start-ups, Call Centers, Customer Satisfaction, Customer Experience, Customer Service
Education
University of Massachusetts at Lowell 1983 — 1983
Certificate, Plastic Industry and fundamentals, 4.0
Metco 1980 — 1980
Certified, Plasma Spray operations and techniques, 3.8
Suffolk County Community College 1963 — 1969
Associate of Arts and Sciences (AAS), Electronics, 3.2
IBM Unit Record Training 1967 — 1967
IBM Qualified Repair, Basic account Machines, NA
US Army 1964 — 1964
Instructor - Inside Plant Telephone Repair, Telephone Inside Plant
Barry University August 2014 - Present
Comcast Cable October 2005 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Outlook, Sales, Time Management, Fundraising, Team Building
Education
Tallahassee Community College 2011 — 2014
Associate of Science (AS), Help Desk/ Technical Support
Tallahassee Community College 1998 — 2004
Associate of Arts (AA), General Studies
Comcast Cable March 2004 - Present
Comcast Cable July 2002 - June 2003
Bonner Kiernan Trebach & Crociata July 2002 - June 2003
Masterson Pools June 2001 - August 2001
Allendale Bar and Grill June 2001 - August 2001
RadioShack May 2000 - August 2000
Black Millwork May 1999 - August 1999
Education
University of Maryland University College 2008 — 2012
Bachelor of Science, Accounting
Susquehanna University 1998 — 2002
Bachelor of Arts Degree, Mass Communications
Comcast Cable Supervisor of Technicial OperationsComcastJune 2006 - Present
Skills
Telecommunications, VoIP, Wireless, IP, Troubleshooting, Customer Satisfaction, Process Improvement, Broadband, Customer Service, Cross-functional Team..., Team Leadership, Telephony, Project Management, Customer Retention, Managed Services, Team Building, Ethernet, Microsoft Office, Computer Network..., Leadership, Strategic Planning, Microsoft Excel, Performance Management, Networking, TCP/IP, Cabling, Cable Television, Fiber Optics, Optical Fiber, LAN-WAN, Call Centers, VOD
Education
Strayer University 2015 — 2019
Bachelor's degree, Business Administration and Management, General
Thomas Edison State College 2009 — 2012
Associate in Applied Science, Applied Computer Studies
Comcast May 2014 - Present
Comcast Business Class January 2012 - April 2014
Comcast SportsNet January 2008 - January 2012
Comcast Cable February 2004 - December 2007
Comcast Cable June 2002 - January 2004
Skills
Small Business IT..., Telecommunications, Account Management, Social Media, Public Relations, Strategic Partnerships, Media Relations, Marketing Strategy, Advertising, Event Planning, Television Studio..., Video Editing, B2B, Training, Salesforce.com, Team Building, Digital Media, Business Development, Corporate Communications, Direct Marketing, Digital Marketing, Integrated Marketing, Email Marketing, Leadership, Marketing Communications, New Business Development, New Media, Press Releases, Sales Management, Social Media Marketing, Product Marketing, Social Networking, Strategic Communications, Team Leadership, Television, Video
Education
Syracuse University 2000 — 2003
B.S., Television-Radio-Film at the S.I. Newhouse School of Public Communications, 3.65 GPA
Owings Mills High School 1996 — 2000
Somerset County Women's Journal April 2013 - Present
College Admissions Assistance (CAA) February 2013 - Present
Comcast Cable February 2010 - December 2010
SuperMedia LLC September 2003 - February 2010
AT&T Interactive October 2006 - February 2009
Skills
Sales Management, Account Management, Sales, Online Advertising, Management, Cold Calling, Sales Presentations, New Business Development, B2B, Advertising, Customer Service, Training, Selling, Advertising Sales, Marketing, Direct Mail, Marketing Strategy, Social Media, Public Speaking, Salesforce.com, SEO
Education
Strayer University-Maryland 2011 — 2013
Associate of Arts (A.A.), Business Management
Comcast Cable January 2012 - Present
Canoe Ventures September 2011 - December 2011
InfusiveTek November 2010 - August 2011
Freddie Mac November 2009 - October 2010
Accenture August 2005 - February 2009
Skills
SDLC, Research, Integration, Program Management, Project Management, Microsoft Office, Data Analysis, Agile Methodologies, Analysis, Business Analysis, Leadership, Management, Strategic Planning, SQL, Microsoft Excel, Public Speaking, Requirements Analysis, System Administration, Linux, Software Development, Cisco Technologies, Policy Analysis, Logistics, Nonprofits, International Relations, PowerPoint, Troubleshooting, Quality Assurance, Test Strategy, Test Planning, Test Automation, System Testing
Education
Stony Brook University 2001 — 2005
Bachelor of Engineering (BE), Computer Engineering
Stony Brook University
Century 21 Birchwood International July 2013 - Present
ADT October 2012 - August 2013
Comcast Cable June 2005 - September 2012
Skills
Telecommunications, VoIP, Call Centers, Broadband, IP, Wireless, Telephony, Troubleshooting, Ethernet, Customer Retention, Fiber Optics, Vendor Management
Education
Syracuse University 1999 — 2000
CCC 1994 — 1997
Associate's degree, Business Administration and Management, General
Verizon May 2013 - Present
UnitedHealthcare April 2013 - May 2013
Comcast Cable May 2007 - February 2013
Nigerian Breweries Plc (Subsidiary of Heineken International) January 2005 - April 2007
Skills
Call Centers, Telecommunications, Broadband, Customer Satisfaction, Customer Retention, Customer Experience, Customer Service, VoIP, Wireless, Team Leadership, Telephony, Sales, Direct Sales, Vendor Management, Workforce Management, Team Building, Account Management, Sales Management, Cross-functional Team..., Process Improvement, Managed Services, Troubleshooting, Networking
Education
Strayer University (VA) 2008 — 2010
Master of Business Administration (MBA), Marketing
Comcast Cable May 2013 - Present
UnFranchise® May 2010 - Present
Aflac July 2008 - May 2013
Accredited Home Lenders April 2006 - March 2008
United States Army October 2002 - April 2006
Skills
Leadership, Team Building, Insurance, Sales
Education
Stony Brook University 1998 — 2001
B.S., Business Management and Economics
Law Office of W. Keith Williams II February 2014 - Present
Contemporary Staffing Solutions January 2001 - January 2014
Comcast Cable March 2008 - December 2008
Boeing February 2006 - February 2008
Skills
Detailed Organization, Minimal Supervision, Communication Skills, Customer Service, Oral & Written..., Telephone Manner, Receptionist Duties, Accounts Payable, Accounts Receivable, open enrollmen, Coordinating Special..., Human Resources, Business Development, Time Management, Marketing, Calendars, Recruiting, Public Relations, Travel Arrangements, Administration, Administrative..., Communication, Event Planning, Leadership, Management, Microsoft Excel, Process Scheduler, Outlook, Sales, Training
Education
Strayer University-Pennsylvania 2010 — 2014
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
PJCC
The Bond Group February 2013 - Present
The Bond Group December 2010 - Present
MA Innovations Night 2012 - 2014
Comcast Cable 1990 - 2010
Maron Company 1976 - 1990
Skills
• Licensed..., Sales Operations, Account Management, Sales, Marketing, Management, Retail, Salesforce.com, Customer Service, Access, Direct Sales, Financial Analysis, Sales Management, New Business Development, Solution Selling, Customer Satisfaction, Training, Customer Retention, Contractor Management, Contractor Selection, Supplier Sourcing, Green Technology, Selling, Networking, Computer Program, Licensing, Institute, Efficiency, Sales Process, Property Management, Sales Presentations, Contract Negotiation, Residential Homes, Team Building, Leadership, Cold Calling, CRM, Strategic Partnerships
Education
Suffolk University
MBA, Marketing
University of Massachusetts, Amherst
B.S., Psychology
Comcast Cable October 2011 - Present
Comcast Cable July 2010 - November 2011
Intelitarget March 2008 - August 2010
Skills
Business Writing, Computer Technology, New Business Development, Sales Operations, Strategic Partnerships, VoIP, Customer Retention
Education
Strayer University (VA) 2009 — 2010
BS, Business Management, Marketing Concentration
Lord Fairfax Community College 2007 — 2008
AS, Business Management, Marketing Concentration
Genesys March 2015 - Present
Self-Imposed Sabbatical December 2014 - February 2015
Verizon Enterprise Solutions May 2013 - November 2014
Verizon Terremark June 2012 - May 2013
Verizon Enterprise Solutions July 2009 - June 2012
Comcast Cable May 2007 - July 2009
Skills
Contact Center..., Customer Experience..., Cloud Computing, Professional Services, Account Management, SaaS, Managed Services, Managed Hosting, Disaster Recovery, Managed Security..., Application Hosting, Governance, Risk and..., Security, Salesforce.com, Co-location, Data Center, Management, Unified Communications, Strategic Partnerships, Solution Selling, VoIP, Business Strategy, Direct Sales
Education
Strayer University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Strayer University
Associate of Arts (A.A.), Computer Systems Networking and Telecommunications
Comcast June 2014 - Present
Comcast Cable January 2008 - Present
Family Dollar April 2006 - July 2007
Skills
Telecommunications, Customer Service, Management, Project Management, Sales, Team Leadership, Leadership, Troubleshooting, Wireless, VoIP
Education
ITT Technical Institute Philadelphia Pa 2007 — 2008
Computer Science
Technical Career Institutes 1999 — 2002
The Human Resources Advisory Group February 2008 - Present
Comcast Cable 2006 - 2008
Whitehead Institute for Biomedical Research, Inc. 2004 - 2006
Atex Media Solutions, Inc. 2000 - 2003
The Human Resources Advisory Group 1997 - 2000
Boston Medical Center 1995 - 1997
Harvard Community Health Plan 1987 - 1994
Skills
HR Operations, HR Business Partner, HR Planning and Strategy, HR Consulting, Implementation and..., Turnarounds, Organizational..., Employment Law, Labor Relations, Compensation and..., Talent Management, Mergers and Acquisitions, Employee Engagement, Lean Sigma, Board Level, Global Operations, Strategic and Tactical..., Business Planning, Change Management, HR Policies, Employee Relations, Fiscal Management, Healthcare, Telecommunications, HRIS, Payroll, Languages, Spanish, French, Life Sciences, Biotechnology, Biopharmaceuticals, Compliance, Human Capital Management, Business Process..., Emotional Intelligence, Training & Development, Metrics, Social Media Coach, Human Resources, Strategy, Workforce Planning, Performance Management, Mergers, Personnel Management, Leadership Development, Benefits Administration, Deferred Compensation, Organizational..., Training
Education
Suffolk University Law School
J.D.
University of Florida
B.M., with High Honors
Comcast Cable May 2004 - Present
Skills
Troubleshooting, VoIP, System Deployment, Call Center, Networking, Customer Satisfaction, Call Centers, Cisco Technologies, Windows, Active Directory, Windows XP, TCP/IP, Telecommunications, Switches, VPN, VMware, Storage Area Networks, Microsoft Exchange, SCCM, SharePoint, Netbackup, Windows Server, System Administration, Mac OS, Project Management, IP, NetBackup
Education
Strayer University 2000 — 2006
Bachelor, Business Administration/Information Systems
DELEON GROUP February 2006 - Present
Comcast Cable 2004 - 2006
Freelance 2001 - 2004
MRMGillespie 1999 - 2001
Bozell Worldwide 1995 - 1999
Skills
Social Media, Television, Radio, Packaging, Web Design, Newsletters, SEM, Public Relations, Media Planning, Logo Design, Promotions, Contests, Advertising, Guerrilla Marketing, Translation, Segmentation, SEO, Graphic Design, Online Marketing, Brochures, Social Media Marketing, Corporate Identity, Posters, Email Marketing, Logos, Marketing Strategy, Digital Marketing, Marketing Communications, Typography, Art Direction, Integrated Marketing, Layout, Writing, Press Releases, Copywriting, E-commerce, Direct Mail, Direct Marketing, Brand Development, Creative Development, Creative Direction
Education
Syracuse University 1991 — 1995
BFA, Advertising Design
snapstreamllc March 2012 - Present
Comcast Cable October 2009 - October 2010
Sprint January 2006 - March 2009
Nextel Communications April 2004 - January 2006
Nextel Communications September 2003 - April 2004
WorldCom November 2000 - March 2002
Skills
Scrum, Agile Methodologies, Agile Coaching, Agile Transformation, Team Transformation, Coaching & Mentoring, Agile Bootcamp Training, Team Coaching, Product Backlogs, Test Driven Development, VersionOne, User Stories, EPICS, Healthcare Information..., HP Quality Center, Agile Release Planning, Features, Salesforce.com, QNX, SDLC, Software Project..., Requirements Analysis, Consulting, Leadership, Databases, Cross-functional Team..., Enterprise Software
Education
Strayer University (VA) 2000 — 2003
Master's
Fullerton Engineering Consultants, Inc. September 2013 - Present
Comcast Cable August 2012 - September 2013
BTR Solutions LLC January 2012 - June 2012
www.anteni.net April 2007 - November 2011
Skills
Wireless, Fiber Optics, Telecommunications, CDMA, LTE
Education
Technical University of Varna 2004 — 2011
Master, Telecommunications Engineering, 3.4
The Home Depot September 2011 - Present
Comcast Cable August 2008 - August 2011
The Home Depot August 2005 - July 2008
Education
Tallahassee Community College 2010 — 2012
Associate of Arts (AA), Criminal Justice/Police Science
Comcast Cable August 2013 - Present
Quest Healthcare January 2013 - April 2013
Coachhouse LLC April 2007 - May 2012
DaVita February 2012 - February 2012
The Old Town Music Society June 2004 - June 2011
Citibank June 1997 - November 2002
Pay and Save Drug Store September 1982 - December 1994
Skills
Quickbooks, Microsoft Office, Technology, HIPAA, PowerPoint, Microsoft Word, Digital Imaging, Cost Accounting, CPT, Insurance, Customer Service, Payments, Data Entry, Microsoft Excel, Accounts Receivable, QuickBooks, Sales, Training
Education
Everest College 2011 — 2012
Diploma, Medical Insurance Billing and Coding, 4.0
Westgate Real Estate School 1994 — 1994
Realtor, Real Estate Agent
Tacoma Community College
none, Business/Commerce, General, 3.0
Wilson High School
High School Diploma, High School Studies, 3.33
Experis March 2012 - Present
Windsor 7 Productions July 2012 - Present
San Jose Arena Management Corp. 1993 - Present
Comcast Cable 1990 - 2011
KLXV-TV 65 1986 - 1990
UA-Columbia Cablevision of NJ 1981 - 1986
Skills
Camera Operation, Production, Production Management, Job Scheduling, Video Production, Television, Television Production, Sports, Video, Video Editing, Producing, Directing, Television Programming, Camera, Camera Operating, Production Managment
Education
Syracuse University 1976 — 1980
B.S., Television-Radio
Dwight-Englewood School 1969 — 1975
Comcast Cable December 2012 - Present
HTPD February 2010 - December 2012
ISG Solutions July 2008 - February 2010
Rentokil Initial November 2005 - May 2008
TESSCO Technologies February 2000 - July 2004
Sara Lee Branded Apparel April 1984 - July 1999
Skills
Account Management, Negotiation, Problem Solving, Customer Relations, Salesforce.com, Customer Service, Teamwork, Communication, Committed to..., New Business Development, Sales, Telecommunications, Customer Satisfaction, Microsoft Word, Selling, Sales Operations, Direct Sales, Customer Retention, Sales Management, Business Planning, Strategic Planning, Networking, Team Building, Solution Selling, CRM, Cold Calling, Leadership, Sales Process, Marketing, Business Development, Forecasting, Management, Training, Strategic Partnerships, Marketing Strategy, Call Centers, Operations Management, Key Account Management, Coaching, Competitive Analysis
Education
Syracuse University 1980 — 1984
Bachelor of Science
Comcast Cable January 2015 - Present
Comcast Cable February 2014 - January 2015
Comcast Cable March 2012 - January 2014
Sterling Communications September 2009 - May 2011
Martino Flynn December 2010 - January 2011
Skills
Advertising, Direct Marketing, Marketing, Integrated Marketing, Direct Mail, Photography, Adobe Creative Suite, Creative Strategy, Telecommunication..., Microsoft Office, Social Media Marketing, Marketing Communications, Leadership, Marketing Strategy, Social Media, Public Speaking
Education
Susquehanna University 2007 — 2011
B.A. in Communications, Public Relations, Advertising
Regents American College London 2010 — 2010
Ariba August 2014 - Present
Simply Hired September 2012 - March 2014
TheLadders.com April 2010 - July 2012
Comcast Networks January 1998 - August 2009
Comcast Cable July 1994 - December 1997
Skills
Leadership, Salesforce.com, Strategic Partnerships, B2B, New Business Development, Sales, Business Development, Online Advertising, Sales Management, Advertising, Social Media, Cold Calling, Consultative Sales..., Solution Selling, Relationship Management, Hunter, SaaS, Enterprise Software, CRM, Strategy, Sales Process, Sales Operations, Lead Generation, Customer Retention, Selling, Recruiting, Training, Marketing, Management, Competitive Analysis, Marketing Strategy
Education
Susquehanna University
BA, Broadcast Communications
University of Maryland School of Medicine November 2010 - Present
Music 4 More Inc. November 2008 - Present
CN8, The Comcast Network/ Comcast September 2006 - November 2008
Comcast Cable January 2005 - September 2006
Comcast Cable September 2002 - January 2005
Bowie Baysox 2000 - 2002
The Baltimore Orioles 1998 - 2000
Skills
Sports Marketing, Corporate Events, Music, Community Relations, Event Planning, Social Media, Event Management, Promotions, Fundraising, Marketing Communications, Advertising, Public Relations, Community Outreach, Strategic Partnerships, Media Relations, Marketing, Entertainment, Social Media Marketing, Time Management, Nonprofits, Community Development, Social Networking, Facebook, Program Management, Press Releases, Sponsorship, Editing, Sports, Online Marketing, Blogging, Newsletters, Publicity, New Media, Content Strategy, Grant Writing, Email Marketing, Strategic Communications, Corporate Communications, Volunteer Management, Copy Editing, Copywriting, Digital Media, Management, Creative Writing, Internal Communications, Program Development, Entrepreneurship, Brand Development, Online Advertising, Leadership
Education
University of Maryland University College 2009 — 2013
M.S., Non-profit and Association Management
University of Toledo 1994 — 1998
B.A., Psychology
Lakeview High School
Temple University
Certification, Meeting and Event Planning
Comcast Cable May 2010 - Present
Comcast Cable December 2004 - May 2010
Comcast Cable September 2002 - December 2004
Comcast Cable June 2000 - September 2002
US Army January 1997 - January 2000
Jones Cable January 1996 - January 1997
Abbott January 1993 - January 1996
Skills
Telecommunications, Requirements Analysis, Integration, Testing, Process Improvement, Project Management, Systems Engineering, Strategic Planning, Leadership, Troubleshooting, Data Center, Fiber Optics, RF, Training, Wireless, Cabling, Cable Modems, Optical Fiber, Team Leadership, Technical Support, Broadband, Quality Assurance, HFC, Project Planning, Computer Network..., Software Installation, Public Speaking, Team Building, Customer Service, Networking, Program Management, Telephony, IP
Education
Stratford University 2002 — 2006
Bachelors of information systems, Computer Systems Networking and Telecommunications
Stratford University
Associates Degree of Applied Science, Computer Systems Networking and Telecommunications
Verizon September 2015 - Present
UPS Supply Chain Solutions May 2015 - Present
Unipres USA, Inc. September 2014 - Present
Cummins Inc. June 2010 - September 2014
Comcast Cable May 2007 - June 2010
T-Mobile January 2006 - February 2007
United States Army Reserve 2003 - 2005
United States Army Reserve 2003 - 2005
Skills
Customer Support, Customer Retention, Spanish, Brazilian Portuguese, Project Management, License Management, Microsoft Office, Siebel, Six Sigma, International &..., Distributors, Customer Escalation..., Lean Manufacturing, Inventory Management, Automotive, Continuous Improvement, Cross-functional Team..., Customer Service, Lean manufacturing, Process Improvement, Supply Chain Management, Leadership, Logistics
Education
Strayer University 2013 — 2016
Master of Business Administration (M.B.A.), International Business
Strayer University
Bachelor's degree, Business Administration, Management and Operations
Johnson & Wales University 1999 — 2001
Culinary Arts and Related Services
palmetto security services llc. December 2012 - Present
True Lawn-Care & Landscaping, llc. September 2000 - Present
DSI Security Services March 2012 - March 2013
Americar / Thrifty and Dollar Car Rental April 2009 - May 2010
Comcast Cable January 2004 - March 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, Team Building, PowerPoint, Sales, Sales Management, Public Speaking, Social Media, New Business Development
Education
Tallahassee Community College 2010 — 2015
Associate's Degree, Network and System Administration/Administrator, 2.8
Talllahassee FL 1999 — 2009
Associate of Arts (A.A.), Educational Leadership and Administration, General, 2.8
wakulla high 1998 — 1999
hs diploma
james bowie 1995 — 1998
h.s diploma
Comcast Cable January 2015 - Present
Sprint March 2014 - October 2014
AT&T Mobility October 2008 - September 2013
Skills
Wireless Communications..., Billing Systems, Payment Systems, Technical Support, Customer Service
Education
Strayer University 2015 — 2015
Bachelor of Arts (B.A.), Finance and Financial Management Services, A
Strayer University
Finance and Financial Management Services
Puget Sound Moving Inc. May 2013 - Present
Comcast Cable April 2011 - May 2013
KeyBank August 2007 - February 2009
Expedia, Inc. September 2005 - June 2007
Skills
Customer Satisfaction, Customer Retention, Call Centers, Customer Experience, Customer Service, Account Management, Direct Sales, Salesforce.com, Selling, Sales Process, Sales Operations, Leadership, Management, Marketing, Sales, Strategic Planning, Team Building, Training
Education
Tacoma Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Accounting and Business/Management
Dale Earnhardt Jr. Chevrolet September 2012 - June 2013
Municipal Code Corporation (Municode) May 2009 - March 2012
Datamaxx 2006 - 2009
Comcast Cable August 2003 - April 2006
Skills
Windows 7, Computer Hardware, Windows, Troubleshooting, Active Directory, HTML, OS X, SQL, Operating Systems, Hardware, SharePoint, Windows Server, Microsoft SQL Server, Integration, Microsoft Office, Security, Norton Ghost, Windows XP Pro, Adobe Acrobat, Cloud Computing, Mobile Technology, Weblogic, Network Administration, Testing, Technical Support
Education
Tallahassee Community College 2001 — 2003
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
S.A.I.L. 1991 — 1994
High School
Express Employment Professionals March 2012 - Present
Comcast Cable June 2011 - March 2012
Sullivan University 2011 - 2012
2009 to 2011 Express Employment Professionals June 2009 - October 2011
Skills
Microsoft Office 2007, Customer Service, Salesforce.com, Negotiation, Sales Management, Customer Relations, Customer Satisfaction, Billing
Education
Sullivan University 2011 — 2012
Associate of Science, Administrative Office Management
Sullivan University 2010 — 2012
Associate Degree, Management
CR England
Commercial Drivers license, Professional Logistics
21st Century Insurance January 2014 - Present
Securenetmd January 2013 - Present
Intel Corporation July 2011 - October 2011
Comcast Cable February 2011 - May 2011
Skills
Web Design, Problem Solving, Adobe Creative Suite, Operating Systems, Linux, XML, Python, Testing, Programming, Microsoft Office, Troubleshooting, Windows, C#, Photoshop, Social Networking, HTML, Social Media, Bash, Team Leadership, Program Management, Access, Process Improvement, Vendor Management
Education
Strayer University (DE) 2009 — 2011
MS, MIS/Computer Network Security
Wilmington University (DE) 2006 — 2009
BS, Computer Network Security
Comcast Cable March 2015 - Present
Freelance May 2012 - Present
Freelance July 1998 - Present
Freelance July 1994 - Present
Skills
Customer Service, Customer Retention, Operational Efficiency, Cash Handling, Organizational Design, Employee Training, Employee Management, Microsoft Office, sales, Inventory Management, Retail Sales, MICROS, Menu Development, Mixology, Direct Sales, Graphic Design, Acrylic Painting, Painting, Singing, Acting, Makeup Artistry, Stage Make-up, Adobe Design Programs, Digital Photography, Google+, Twitter, Facebook Fan Page..., Tumblr, Pinterest, Illustration, Management, Leadership, Training, Microsoft Word, Team Building, Customer Satisfaction, Microsoft Excel
Education
The Art Institute of Portland 1995 — 1997
Strayer University
From the Heart Church Ministries August 2011 - Present
Rew Works Counseling Service October 2008 - October 2011
GSA October 1967 - May 2007
Comcast Cable March 1996 - April 2007
Skills
Administrative..., Outlook, Microsoft Word, PowerPoint, Office Administration, Invoicing, Government, Microsoft Excel, Microsoft Office, Customer Service, Setting up office..., Supervisory Skills, Administrative..., Administration, Access, Fundraising, Event Management
Education
Strayer University-Maryland 1998 — 2007
Business Administration and Management, General
Fairmont Heights High School 1960 — 1966
Diploma, Business Administration and Management, General
Comcast Cable April 2015 - Present
Skills
CCNA, CCNP Certified, CMTS, Network Load Balancing, Cloud Computing
Education
SUNY Polytechnic Institute 2013 — 2015
Master’s Degree, Computer Systems Networking and Telecommunications
BVCOEW
Bachelor’s Degree, Electronics and Telecommunications
Comcast Cable June 2015 - Present
Comcast Business February 2014 - June 2015
Comcast Cable October 2012 - February 2014
Wells Fargo Advisors September 2009 - September 2010
Advanta Bank Corp. August 2007 - September 2008
Skills
Call Center..., Customer Service, Customer Satisfaction, Customer Retention, Call Centers, Customer Experience, Team Leadership, Telecommunications, Team Building, Leadership, CRM, Sales, Microsoft Office, Process Improvement, Management, Training, Account Management, Time Management, Coaching, Troubleshooting
Education
Strayer University-Pennsylvania 2013 — 2015
Associate of Arts (A.A.), Business Administration and Management, General
Cumberland Farms December 2013 - Present
Tedeschi Food Shops, Inc. October 2011 - March 2013
Lowe's Home Improvement October 2009 - March 2010
Comcast Cable August 2007 - February 2009
All Seasons Services 2006 - 2007
Prostaff 2006 - 2006
CoWorx Staffing 1998 - 2006
Skills
Employee Relations, Human Resources, Talent Acquisition, Onboarding, Recruiting, Performance Management, Talent Management, PeopleSoft, Payroll, Convenience Stores, Multi-unit Retail..., Big Box, District Management, Associate Development, Succession Planning, Hiring, New Hire Orientations, College Recruiting, Customer Service, Internet Recruiting, Management, Personnel Management, Training, Workforce Planning
Education
University of Phoenix 2009 — 2010
Graduate Certificate, Human Resources Management
Suffolk University 1992 — 1997
Bachelors, Sociology/Criminolgy and Law
Washington State Liquor and Cannabis Control Board August 2015 - Present
Washington State Senate January 2015 - April 2015
The Tacoma Ledger October 2013 - December 2014
Senator Steve Conway June 2014 - November 2014
Washington State Legislature January 2014 - March 2014
Comcast Cable October 2009 - December 2011
Verizon Wireless October 2007 - November 2008
Skills
Labor Relations, Customer Service, Clerical Skills, Journalism, Press Relations, Legal Research, Editing, Internal Communications, Leadership, Public Relations, Research, Microsoft Office, Event Planning, Public Speaking, Volunteer Management, Microsoft Excel, PowerPoint, Community Outreach, Microsoft Word, Nonprofits
Education
The Evergreen State College 2015 — 2017
Master's Degree, Public Administration
University of Washington Tacoma 2013 — 2014
Bachelor's degree, Politics, Philosophy, and Economics
Tacoma Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.)
Comcast Cable April 2007 - Present
Skills
Cabling, Telecommunications, Networking, Troubleshooting, Customer Service, TCP/IP, VoIP, Software Installation
Education
Strayer University 2015 — 2017
Cox Communication Sales AssociateSherwin-Williams PaintsJune 2014 - Present
Comcast Cable October 2011 - March 2014
Papa John's International May 2007 - October 2011
Education
Stratford University 2015 — 2016
Associate's degree, Business Administration and Management, General
Comcast Cable March 2013 - Present
Comcast Interactive Media March 2009 - March 2013
Comcast Interactive Media 2007 - 2009
Comcast Interactive Media 2005 - 2007
Comcast Interactive Media 2004 - 2005
CMJ 2000 - 2004
Skills
Editing, Content Strategy, Content Management, Entertainment, New Media, Digital Media, Web Video, Web Content Management, Cross-functional Team..., Online Content, Web Metrics, Blogging, Social Media, Editorial, Web Analytics, Analytics, Television, Writing, Digital Strategy
Education
Syracuse University 1996 — 2000
B.A., Magazine Journalism, Music Industry
Holy Ghost Prep 1992 — 1996
Sunrun June 2015 - Present
Comcast Cable 2009 - June 2015
Comcast Cable 2008 - 2009
Comcast 2005 - 2008
Comcast 2004 - 2005
Comcast Cable 2003 - 2004
Comcast Cable 1999 - 2003
Skills
Sales, Leadership, Direct Sales, Coaching, Marketing, Customer Satisfaction, Strategic Planning, Customer-focused Service, Corporate Events, Retail Sales, Strategy, Call Centers, Customer Service, Management, New Business Development, Sales Management, Salesforce.com, Team Building
Education
Suffolk University
Criminology
MCUBE Media Group February 2015 - Present
XoomStation February 2013 - Present
Verizon 2013 - 2013
Comcast Cable April 2010 - December 2012
Skills
SQL, Windows, Windows Server, Troubleshooting, Technical Support, Active Directory, Windows 7, Hardware, Cisco Technologies, Switches, Microsoft SQL Server, Java, JavaScript, HTML, Requirements Analysis, Oracle, Business Analysis, Servers, Routers, Windows XP, PHP, CSS, Microsoft Office, Streaming Media, Live Video Streaming, Wowza, Live Streaming, Shoutcast, VMware, Hyper-V
Education
University of Maryland University College 2010 — 2012
Bachelor of Science (BS), Cybersecurity
Suffolk County Community College 2009 — 2009
Associate of Arts and Sciences (AAS), Network Design and Administration
Walton County Sheriff's Office March 2015 - Present
GDH Consulting June 2010 - April 2015
Comcast Cable June 2014 - March 2015
Dish Network August 2011 - May 2014
TEKsystems April 2011 - May 2011
Wakulla County Sheriffs Office March 2010 - April 2011
Skills
Vendor Management, Requirements Analysis, Project Management, Project Delivery, IT Management, Telecommunications, Project Planning, Data Center, Information Technology, SQL, Team Leadership, Disaster Recovery, Consulting, Service Delivery, Program Management, Integration, Software Documentation, Networking, IT Service Management, Technical Support, Wireless, Leadership, Training, Sales, Process Improvement, Team Building, Cross-functional Team..., Troubleshooting, Customer Satisfaction, Computer Hardware, Security, Interviews, Management, Communication, Customer Service, Law Enforcement, Investigation, Evidence, Patrol, Government, Policy, Public Speaking, Microsoft Office
Education
Tallahassee Community College 2006 — 2009
Criminal Justice/Law Enforcement Administration
Comcast Cable March 2014 - Present
Comcast January 2010 - Present
Mythic Entertainment July 2007 - January 2010
SunRocket, Inc September 2006 - January 2007
Concept Solutions January 2006 - September 2006
Northrop Grumman Mission Systems June 2004 - January 2006
Skills
Red Hat Linux, Solaris, Nagios, Servers, System Administration, MySQL, Apache, Databases, Oracle, Data Center, Linux, System Architecture, Architecture, TCP/IP, Integration, Web Applications, Cloud Computing
Education
Strayer University (VA) 2009 — 2013
Bachelor of Science (B.S.), Information Technology
SnapNames May 2014 - Present
Web.com May 2009 - Present
Comcast Cable May 2005 - October 2009
Fripp island Resort June 2000 - March 2005
Skills
Customer Service, Event Planning, Public Speaking, Outlook, Research, Microsoft Office, Social Media, Team Building, Social Networking, Sales, Social Media Marketing, Microsoft Word, Event Management, Website Building, Domain Names, Domain Registration, Online Auctions, Customer Retention, Customer Acquisition, Account Management, Retail Sales, Dispatching
Education
Technical College of the Lowcountry
Cold Case Justice Initiative August 2014 - Present
United States District Court, N.D.N.Y. January 2015 - April 2015
SRC, Inc. June 2014 - August 2014
Comcast Cable February 2013 - July 2013
University Housing July 2009 - May 2012
Tate Center August 2008 - May 2009
Skills
Budgets, Microsoft Excel, Microsoft Office, Program Management, Social Networking, Microsoft Word, Social Media, Event Planning, PowerPoint, Public Speaking, Time Management, Access, Sales, Data Analysis, Leadership, Teamwork
Education
Syracuse University College of Law 2013 — 2016
Doctor of Law (J.D.)
The University of Georgia 2008 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
The University of Georgia 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Comcast December 2013 - Present
Comcast December 2012 - December 2013
Comcast Cable August 2010 - November 2012
Comcast Cable September 2009 - August 2010
Mercer January 2008 - August 2009
V Management November 2006 - December 2007
Arch Insurance Group December 2003 - November 2006
Comcast Cable February 2002 - September 2003
Rosenbluth International September 1993 - September 2001
Skills
Customer Service, Customer Relations, Event Planning, Problem Solving, Administration, Program Management, System Administration, Analysis, Leadership, Training, Project Management, Management, Administrative..., Change Management, Strategic Planning, Project Planning, Human Resources, PowerPoint, Budgets, Sales, Microsoft Office, Product Development, Process Improvement, Team Leadership, Vendor Management, Account Management, Business Planning, Recruiting, Call Centers, Outlook, Microsoft Excel, Coaching, Public Speaking, Logistics, Employee Relations, Customer Satisfaction, Onboarding, Team Building, Telecommunications, Networking, Event Management, CRM, Contract Negotiation, Leadership Development, Performance Management, Business Development, Operations Management, Strategy, Access, Marketing
Education
Syracuse University 1990 — 1993
B.S, Retail Management
AFS 1986 — 1989
H.S. Diploma
Central High School 1985 — 1986
Masterman 1983 — 1985
Comcast Cable March 2013 - Present
GUIQueen Interactive February 2010 - February 2013
Intella Interactive/Katharos Marketing February 2007 - January 2010
Thea, LLC October 1997 - August 2009
Kiner Communications January 2006 - January 2007
Talisman Interactive / Arts Tribe, Inc. July 1999 - December 2005
Telenium Communications Group November 1998 - July 1999
Traces Computer Graphics & Animation November 1996 - September 1998
Presentation Media, Inc. May 1995 - November 1996
Bauer Audio Visual June 1993 - May 1995
Skills
Account Management, Video, Social Media, SEO, Marketing, Advertising, Copywriting, User Interface Design, E-commerce, Program Management, Interactive Media, Project Management, Software Project..., Social Media Marketing, Entrepreneurship, Integrated Marketing, Video Production, Online Advertising, Animation, New Media, Digital Marketing, Leadership, Management, Training, Lead Generation
Education
The Knowledge Academy 2013 — 2013
Temple University
BA, Communications
Earl Anthonys March 2013 - Present
Comcast Cable November 2005 - May 2013
Comcast Cable June 2000 - October 2005
AT&T January 1998 - January 2003
Skills
Sales, Team Leadership, Customer Service, Product Management, Vendor Management, Microsoft Office, Project Management
Education
Allied Appraisal School 2004 — 2005
Real Estate Appraisal
Suffolk County Community College 1976 — 1977
General Studies
Comcast Cable September 2014 - Present
Sabbatical & Travel April 2013 - March 2014
Charter Communications March 2012 - March 2013
Imagination Makers Theater Company 2009 - 2010
EchoStar Corporation 2002 - 2010
Bang & Jafwac January 2001 - April 2001
IXL 2000 - 2000
U S WEST 1998 - 1999
Unidata 1997 - 1998
U S WEST 1991 - 1996
Skills
Software Project..., Agile Project Management, HTML/XML, Common Lisp, Data Warehousing, User Interface Design, Databases, Digital Asset Management, Artificial Intelligence, Object Oriented Design, Prolog, TCP/IP, System Testing, Requirements Gathering, Requirements..., Technical Management, Operational Planning, Website Development, Database Development, Test Planning, Contract Negotiation, Rapid Prototyping, Systems Engineering, Systems Analysis, JAD, Program Management, Vendor Management, Project Management, Business Analysis, Requirement..., Agile Methodologies, Product Management, Testing, Integration, SDLC, Technology Management, Scrum, Software Design, Unix, Mobile Devices
Education
Syracuse University
BS, Mechanical Engineering
Southern New Hampshire University September 2014 - Present
Southern New Hampshire University July 2012 - Present
Business Operations and Project Management April 2012 - September 2012
DSI Marketing Communications August 2008 - April 2012
Comcast Cable February 2007 - July 2008
Skills
Marketing Communications, Customer Service, Integrated Marketing, Budgets, Strategy, Marketing, Marketing Strategy, Business Development, Start-ups, Leadership, Project Management, Web Design, Internal Communications, Direct Mail, Direct Marketing, Social Media, Social Media Marketing, Email Marketing, Advertising, Digital Media, Online Marketing, Online Advertising, Social Networking, Digital Marketing, Lead Generation, SEO
Education
Suffolk University 1997 — 2001
Bachelor of Arts (B.A.), English
South Boston High School 1993 — 1997
HS Diplomna, General Studies
Citi March 2015 - Present
Barclays Wealth and Investment Management September 2014 - March 2015
Jefferies April 2014 - September 2014
JPMorgan Chase September 2012 - December 2013
Citigroup October 2011 - June 2012
Direct Brands (Columbia House & Doubleday) September 2010 - April 2011
Corning Incorporated June 2009 - June 2010
Comcast Cable November 2008 - June 2009
NetCom Information Technology July 2007 - November 2008
Oracle Corporation September 2004 - November 2008
Skills
Oracle, PMP, Linux, PeopleSoft, Performance Tuning, Oracle RAC, AIX, Solaris, RMAN, Database Administration, Data Guard, Database Design, Databases, Testing, Architecture, Software Documentation, Visio, ETL, OBIEE, Troubleshooting, Operating Systems, Oracle HR, System Administration, Oracle ASM, SAN, Requirements Analysis, SQL Tuning, Sybase, Grid Computing, Data Migration, Oracle Enterprise..., Disaster Recovery, Unix Shell Scripting, Unix, Business Intelligence, SQL, Data Modeling, Oracle Applications, Oracle E-Business Suite, Red Hat Linux, ITIL, Integration, Shell Scripting, SQL*Plus, SDLC, Enterprise Architecture, High Availability, Data Warehousing, Oracle Discoverer, PL/SQL
Education
Strayer University-Pennsylvania 2012 — 2013
Master of Business Administration (M.B.A.), Executive MBA, 3.6 GPA
ARTFS - PMP 2011 — 2011
PMP, Project Management Professional
Oracle University 2004 — 2007
OCP, Database Administration
The University of Texas at Dallas 1987 — 1990
BSCS, Computer Science
Devry Institute of Technlogy 1980 — 1983
BSEET, Electronic Engineering
James Madison High School 1976 — 1979
Diploma
Comcast Cable October 2012 - Present
Comcast October 2008 - October 2012
Judlau Contracting Inc June 2006 - September 2008
Skills
Essbase, Variance Analysis, Financial Analysis, Hyperion Enterprise, Financial Modeling, Forecasting, Financial Reporting, Capital Budgeting, Financial Forecasting, Finance, Ad Hoc Reporting, Strategic Financial..., Accounting, Pivot Tables, Managerial Finance, Budgets, Corporate Finance, P&L Analysis, DIRECT Database..., Microsoft SQL Server
Education
Stony Brook University 2005 — 2007
Business Managment, Finance
Stony Brook University 2005 — 2007
B.S; B.A, Business Management; Economics; Finance
Von Technologies August 2014 - August 2015
Nationwide Title Clearing, Inc. July 2015 - July 2015
Syniverse June 2014 - August 2014
EMC/FIS Global August 2012 - December 2012
PD ALTESS September 2011 - February 2012
Broadview Networks May 2011 - July 2011
Comcast Cable August 2010 - November 2010
Skills
Network Architecture, Systems Engineering, Data Warehousing, Firewalls, Active Directory, Cisco Technologies, Switches, Network Security, VPN, Troubleshooting, Routers, Network Administration, CCNA, OSPF, BGP, Juniper, Microsoft Exchange, Network Design, VoIP, Security, Windows Server, Networking, WAN, Hardware, CCNP, VLAN, System Deployment, Technical Support, MPLS
Education
University of Phoenix 2008 — 2010
MSIT/ISS, It Sys.Securities
Strayer University 2006 — 2008
BSITInternetworking, Networking/Internetworking
DevryUniversity July 2008 - Present
DKR ent August 2006 - Present
Champlain College January 2009 - March 2009
Barclay Card USA/Entech Consulting, Wilmington, DE August 2008 - December 2008
VWR Inc./TEK Systems November 2007 - April 2008
Citibank 2006 - 2007
Peopleflex/Comcast Cable 2006 - 2006
Comcast Cable 2006 - 2006
JPMorganChase Bank One 2005 - 2006
JP MorganChase Bank One 2005 - 2005
Education
Strayer University 2006 — 2008
MBA, Accounting Information Systems
University of Phoenix 1997 — 2002
Thomas Edison State College 1977 — 1982
BSBA, Accounting
Brainbench Certifications
Comcast Cable March 2015 - Present
Comcast Spotlight March 2012 - Present
Comcast Spotlight July 2009 - Present
Comcast September 2006 - July 2009
Comcast February 2002 - August 2005
Skills
Perl, Unix, Network Engineering, DHCP, DNS, Java, JSF, Tomcat, WebLogic, Weblogic, MySQL, Bash, Linux, Solaris, JBoss Application Server, Troubleshooting, Eclipse, Integration, Servers, Networking, Subversion, Software Development, Java Enterprise Edition, Oracle, TCP/IP, Apache
Education
Strayer University 2005 — 2010
Bachelors, Information Systems
Comcast April 2015 - Present
Comcast January 2014 - March 2015
Comcast Cable January 2009 - December 2014
Comcast September 2006 - January 2009
Chrysler Motors Corp 1991 - 1997
Skills
Change Management, Talent Management, Compensation, Employee Engagement, Performance Management, Leadership Development, Organizational..., Organizational..., Mergers & Acquisitions, Internal Communications, Project Management
Education
Syracuse University 1986 — 1990
BS, Psychology
Wayne State University
MA, Human Resources/Industrial Relations
Advanced Network Products January 2012 - June 2015
Advanced Network Products April 2009 - December 2012
Comcast Cable January 2003 - January 2008
Comcast Cable January 2001 - January 2003
Comcast Cable January 1999 - January 2001
Comcast Cable June 1997 - January 1999
DecisionOne/Bell Atlantic Computer Technology Solutions May 1995 - June 1997
Lee Data/AT&T December 1983 - April 1995
Skills
Data Center, ITIL, SLA, Managed Services, Service Management, Vendor Management, IT Operations, Sla, IT Service Management, Integration, Process Improvement, Program Management, Telecommunications, Disaster Recovery, Outsourcing, Security, Management, Professional Services, Leadership, Information Technology, Networking, Project Management, Infrastructure, IT Management, Enterprise Software, Business Continuity, IT Strategy, Cisco Technologies, Virtualization, VoIP, VMware, Cloud Computing, Unified Communications, Solution Architecture, Servers, System Deployment, Enterprise Architecture, Information Security, Service Delivery, Solution Selling, SaaS, Network Security, Firewalls, VPN, Active Directory, Business Process, Cross-functional Team..., Technical Support, CRM, Strategic Planning
Education
Susquehanna University
BS
Fannie Mae May 2015 - Present
Comcast Cable September 2013 - May 2015
Finanacial Services (Fannie Mae) June 2000 - August 2013
Fannie Mae 1999 - June 2000
QVector 1996 - 1999
Vector 1994 - 1996
Skills
Veritas Storage..., Veritas Cluster Server, Veritas Volume Manager, Shell Scripting, Perl, AIX, Solaris, Red Hat Linux Certified..., BMC Atrium Orchestrator, BMC Blade Logic, Perl Scripting, Solaris 8/9/10, AIX 5.x, Linux, Oracle RAC, Storage Area Networks, Unix, BMC Patrol, Apache, DNS, IBM AIX, Red Hat Linux, SAN, VMware, Virtualization
Education
Technical University Sofia 1977 — 1983
MSC, Electonics (Electrical Engineering)
Time Warner Cable Media Sales September 2011 - Present
Comcast Cable 2007 - 2011
Comcast Spotlight 2005 - 2007
NCC Media 1998 - 2004
NCC Media 1996 - 1998
NCC Media January 1993 - December 1996
NCC Media January 1991 - December 1992
Grey Advertising 1986 - 1990
Skills
Digital Media, Media Planning, Strategic Partnerships, C Level Selling, Political Advertising, New Business Development, Sales Management, Advanced TV Product..., Client Relations, Sales
Education
Suffolk University 1981 — 1985
Bachelor of Science (BS), Marketing
RADCorp 1995 - Present
RADCorp September 2015 - Present
PJM Interconnection October 2014 - August 2015
SEI Investments July 2010 - July 2014
Project Management Institute May 2007 - June 2010
PMI 2007 - June 2010
Genesis Micro Solutions 1995 - 2010
IBC August 2006 - May 2007
Independence Blue Cross 2006 - 2007
Comcast Cable 2002 - 2006
Skills
SSIS, Microsoft SQL Server, Data Modeling, SSRS, ETL, Data Warehousing, Business Intelligence, Database Design, SDLC, Agile Methodologies, T-SQL, SQL, Software Project..., Databases, Enterprise Architecture, Visio, Scrum, Integration, ASP.NET, Software Development, Systems Analysis, Requirements Gathering, Requirements Analysis, PL/SQL, Oracle, SharePoint, SOA, Agile Project Management, VB.NET, .NET
Education
SUNY Polytechnic Institute 1986 — 1989
MS, Computer/Information Science
University of Vermont 1979 — 1983
BS, Mathematics
Comcast Cable August 2014 - Present
PPL Corporation September 2013 - June 2014
IT Consultant for Robert Half Technology August 2012 - November 2012
Comcast Cable December 2010 - March 2012
Independence Blue Cross November 2000 - November 2010
Rosenbluth International January 1999 - May 2000
MBIA Municipal Services January 1998 - November 1998
Alexsis Risk Management October 1996 - October 1997
Skills
SQL, Analytics, Visio, Databases, Access, Data Analysis, Business Intelligence, Business Analysis, Excel, Data Mining, Analysis, MS Project, Process Improvement, SAS, Statistics, Microsoft Excel, SDLC, Quality Center, Quality Assurance, Business Requirements, Project Management, Team Leadership, Teradata, Software Project..., Business Process, Business Process..., Data Integration, ETL, Testing, Test Cases, Data Warehousing, Test Planning, Requirements Gathering, Oracle, Data Modeling, User Acceptance Testing
Education
Saint Joseph's University - Erivan K. Haub School of Business 2009 — 2011
Masters of Science, Business Intelligence and Analytics
Temple University
Master of Business Administration (MBA), Management Information Systems, General
SUNY Old Westbury 1992 — 1995
Bachelor of Science (B.S.), Economics
Comcast Spotlight June 1996 - Present
Comcast Cable 1996 - Present
Skills
Digital Media, Advertising, Integrated Marketing, Social Media Marketing, Account Management, Cold Calling, Television, New Business Development, Marketing Strategy, Online Advertising, Marketing, VoIP, Advertising Sales, Marketing Communications, Media Relations, Sales, Lead Generation, Social Media, Email Marketing, Media Planning, Digital Strategy, Digital Marketing, Direct Mail, Strategic Partnerships, Direct Marketing, Media Buying, Brand Development, Interactive Marketing, B2B, Interactive Advertising, Online Marketing, Salesforce.com, Copywriting, Brand Management, New Media, Mobile Marketing, Creative Strategy, Creative Direction, Facebook, Marketing Management
Education
Syracuse University 1983 — 1989
Bachelor of Arts (B.A.), Advertising
Comcast December 2012 - Present
Comcast Cable May 2011 - Present
Comcast November 2006 - May 2011
Comcast January 2005 - November 2006
Comcast December 2001 - December 2004
Comcast November 1999 - December 2001
Skills
Testing, Telephony, Fiber Optics, DOCSIS, IP, Cabling, Network Deployment, Provisioning, Management, Change Management, Virtual Teams, Network Engineering, Circuit Design, Metasolv M6, Team Leadership, Peering, Business Travel, Process Improvement, Vendor Relationships, Integration, Communication, Internetworking, IP Transit, Performance Improvement, Job Evaluation, Metro Ethernet, Network Design, Hiring Employees, Terminations, Talent Developer, DWDM, Team Building, Agile Methodologies, Ethernet, Telecommunications
Education
Strayer University 2006 — 2007
AA, Internetworking Technology
Comcast Cable October 2003 - Present
Comcast 2002 - Present
ING Direct January 1999 - October 2002
Education
Temple University 1989 — 1993
Comcast Cable October 1997 - Present
Education
Tallahassee Community College 1998 — 2000
Comcast Cable September 2001 - Present
GotaJob.com May 2000 - July 2001
WorldCom September 1999 - May 2000
Skills
Oracle, WebLogic, Integration, Unix, Agile Methodologies, Telecommunications, Java Enterprise Edition, Software Development, Enterprise Architecture, SDLC, SQL Tuning, Unix Shell Scripting, VoIP, Shell Scripting, Security, Weblogic, Databases, TCP/IP, PL/SQL
Education
Swarthmore College 1990 — 1994
Comcast April 2007 - Present
Comcast Cable 2006 - Present
Skills
Broadband, Applicant Tracking..., VoIP, Call Center, Telecommunications, Telephony, Call Centers
Education
Strayer University 1999 — 1999
Comcast Director of Government AffairsComcast Communications1999 - Present
Comcast Cable 1985 - Present
Comcast Cable 1984 - 2013
Skills
Legislative Relations, Broadband, Government, Public Affairs, Telecommunications, Leadership, Public Policy, Fundraising, Media Relations, Press Releases, Regulatory Affairs, Community Outreach, Political Campaigns, Policy Analysis, Community Development, Nonprofits, Policy, Crisis Communications, Crisis Management, Public Relations, Speech Writing, Public Speaking, Strategic Planning, Strategic Partnerships, Strategic Communications, Social Media, Customer Service, Team Building, Contract Negotiation, Event Planning, Team Leadership, Corporate Communications, Legislation, Strategy, Wireless, Politics, VoIP, Program Management
Education
Syracuse University
MS, Telecommunications
University of Florida
BS, Broadcast Journalism
Comcast Cable July 2015 - Present
Kforce Inc October 2014 - May 2015
Crystal Equation Corporation April 2014 - October 2014
Constellation September 2013 - May 2014
Sogeti January 2012 - September 2013
T. Rowe Price 2012 - 2013
World Wide Technology January 2011 - November 2012
Performance Technology Group May 2009 - January 2011
Sprint October 2006 - April 2009
Information Technology Security & Consulting Inc August 2007 - October 2007
Skills
Routing, Switches, Network Engineering, BGP, OSPF, Routers, MPLS, EIGRP, Cisco Technologies, Juniper, Software Installation, Frame Relay, Computer Network..., IP, Visio, MPLS VPN, Cisco IOS, SDH, Troubleshooting, Network Administration, Cisco Nexus, VMware, T1, Routing Protocols, Networking, DSL, Network Security, DNS, VoIP
Education
Strayer University 2003 — 2006
Bachelor of Science, Internetworking Technology
Strayer University 2003 — 2005
Internetworking Technology, IT
ADP June 2015 - Present
ADP April 2015 - June 2015
EBS LLC 2014 - April 2015
Accenture 2004 - 2014
Comcast Cable 2002 - 2004
Callisma 2000 - 2001
International Network Services 1996 - 2000
Cigna 1989 - 1996
Skills
IT Strategy, Integration, Enterprise Architecture, Data Center, Solution Architecture, ITIL, Cloud Computing, SDLC, Program Management, Vendor Management, IT Management, Disaster Recovery, Business Analysis, Project Management, Management Consulting, Telecommunications, Cisco Technologies, Security, Business Process..., Enterprise Software, PMO, Governance, Business Intelligence, Business Process, IT Service Management, Project Portfolio..., IT Operations, PMP, Requirements Analysis, Professional Services, Outsourcing, Pre-sales, Software Project..., Consulting, Leadership, Process Improvement, Networking, Cross-functional Team..., Business Development, Network Architecture, Network Security, Management, Network Design, Infrastructure, Strategy, Firewalls, VPN
Education
Villanova University
Master's Certificate, Project Management
Syracuse University
BS, Electrical Engineering
Edward Jones March 2009 - Present
Phenix Group July 2006 - February 2009
Comcast Cable March 1982 - July 2005
Skills
Onboarding, Benefits Administration, Performance Management, Recruiting, Call Center, Talent Acquisition, Customer Retention, HRIS, Human Resources, Employee Benefits, Applicant Tracking..., FMLA, Talent Management, Deferred Compensation, New Hire Orientations, College Recruiting, PeopleSoft, Succession Planning, Training, Hiring, Temporary Placement, Interviews, Conflict Resolution, Payroll, Organizational..., Time Management
Education
Tacoma Community College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), General Studies, 3.65 GPA
Nina Design 2005 - Present
Pearson Education December 1999 - December 2004
Troll Communications L.L.C. April 1994 - December 1999
Comcast Cable April 1992 - May 1994
Tyco Toys; Johnson & Johnson Ortho; Cavanaugh Communications; Brite Star Manufacturing, Larami Toys May 1988 - April 1992
Skills
QuarkXPress, Illustrator, Photoshop, InDesign, Word, Logo Design, Advertising, Packaging, Direct Mail, Books, Adobe Acrobat, Typography, Layout, Print Production, Adobe Creative Suite, Art Direction, Graphic Design, Corporate Identity, Pre-press, Mac, Logos, Brochures, Catalogs, Newspaper, Posters, Graphics, Visual Communication, Creative Direction, Photo Editing, Flyers, Annual Reports, Magazines, Concept Development, Digital Photography, Photography, Print Collateral, Business Cards, Stationery, Creative Development, Newsletters, Book Covers, Photo Art Direction, Painting, Printmaking, Postcards, iMovie, Collateral
Education
Syracuse University 1986 — 1990
BFA, Communication Design
Cherry Hill High School East 1982 — 1986
Swift Industrial Power, Inc August 2012 - Present
The Rush Fitness Complex April 2012 - Present
Comcast Cable May 1998 - April 2012
Skills
Accruals, General Ledger, Accounts Payable, Accounts Receivable, Account Reconciliation, Accounting, Journal Entries, Variance Analysis, Invoicing, Sarbanes-Oxley Act, Financial Reporting, Fixed Assets
Education
Strayer University-Tennessee 2008 — 2012
Associate's degree, Accounting and Business/Management
Comcast June 2011 - Present
Comcast Cable August 2005 - June 2011
Motorola BCS April 2001 - August 2005
WorldGate Communications December 1997 - April 2001
U.S. Air Force October 1992 - October 1997
Skills
Cables, Broadband, Telecommunications, IP, Wireless, Provisioning, VoIP, T1, RF, Ethernet, IPTV, Computer Network..., Fiber Optics, VOD, Networking, Testing, Software Installation
Education
Strayer University-Pennsylvania 2012 — 2016
Bachelor of Science (BS), Computer Science, 3.96
Motorola Training Courses
Comcast Cable January 2013 - Present
Corpus February 2009 - January 2013
Skills
Solaris, Enterprise Architecture, Weblogic, Solution Architecture, Unix, Oracle, Virtualization, Linux, RHEL, Business Intelligence, Core Java, Middleware, Java Enterprise Edition, Project Management, SOA, Perl, SDLC, Integration, Tomcat, Requirements Analysis, Cloud Computing, Agile Methodologies, Software Development
Education
Strayer University
Master's degree, Computer and Information Systems Security/Information Assurance
Caesars Entertainment Corporation July 2010 - Present
CABLENET SERVICES, INC October 2006 - February 2009
Comcast Cable March 2003 - October 2006
Comcast Cable Div. January 2001 - March 2003
Comcast Cable Div. January 2000 - January 2001
Comcast Cable Div. January 1997 - February 2000
Comcast Cable Div. January 1995 - January 1997
Comcast Cable Div. January 1993 - January 1995
Skills
Call Center, Telecommunications, Team Building, Broadband, Program Management, Process Improvement, Operations Management, Management, Leadership, Forecasting, Wireless, Project Planning, Contract Negotiation, Budgets, Strategic Planning, Cross-functional Team..., Training, Vendor Management, Team Leadership, Customer Experience, Project Management, Product Management, Strategy, Troubleshooting, Performance Management, Customer Service, Sales, Mergers & Acquisitions, Customer Satisfaction, Customer Retention, Cabling, Account Management, Casino, Gaming Industry, Analysis, Inventory Management, Income Statement, Software Documentation, Strategic Partnerships, Cable Television, Security, Employee Relations, Integration, Leadership Development, Start-ups, New Business Development, Business Development, P&L Management, VoIP, Coaching
Education
Susquehanna University 1977 — 1981
Communications
St. Josephs Preparatory 1973 — 1977
HS diploma, College prep
Corporate Communications, ARCADIA UNIVERSITY
Corporate Communications
Comcast 2010 - Present
Comcast Cable 2008 - 2010
Comcast Cable 2005 - 2008
Skills
Call Centers, Workforce Management, Telecommunications, Broadband, Process Improvement, Telephony, Customer Satisfaction, Customer Experience, Customer Retention, VoIP, Cross-functional Team..., Troubleshooting, Forecasting, Vendor Management, Customer Service, Performance Management, Avaya, Analysis, Wireless, Business Analysis, VOD, Call Center, Training, Outsourcing, Budgets, Strategy, CRM
Education
Swarthmore College
UMass Lowell
Bachelor's degree, English and Psychology
Javita Coffee Co. March 2015 - Present
Servfast (education) October 2012 - March 2013
Cablevision January 2011 - December 2011
Comcast Cable December 2009 - January 2011
Verizon Wireless June 2008 - December 2009
Continental Airlines July 2001 - July 2007
Nordstrom October 2005 - June 2006
Xerox January 1999 - December 2000
AT&T Capital Leasing and Sales 1996 - 1998
NCS Technologies 1993 - 1996
Skills
Consultative Selling, Solution Selling, Cold Calling, Salesforce.com, Direct Sales, High Speed Internet, Sales Process, Channel, Recruiting, Customer Retention, Talent Acquisition, Team Building, Sourcing, Coaching, Office Administration, Juvenile Court, Technical Support, Legal Support Services, Marketing, Retail, Selling
Education
Servfast Computers, llc 2012 — 2013
A+ certified, microsoft administration
Centenary College 2008 — 2009
Business Administration and Management, General
Capri Institute 1996 — 1998
Esthetician, Aesthetician/Esthetician and Skin Care Specialist
Taylor Business Institute
Certification, Business Administration and Management, General, 3.0
Cole Haan 2014 - Present
Healthfirst 2013 - Present
Comcast Cable 2004 - 2012
Skills
Employee Relations, Performance Management, Onboarding, Talent Acquisition, Human Resources, Recruiting, Talent Management, HRIS, Employee Engagement, Deferred Compensation, Applicant Tracking..., Succession Planning, Call Centers, Workforce Planning, Benefits Administration, HR Policies, Training, Employee Benefits, Personnel Management, Vendor Management, Resume Writing, College Recruiting, Temporary Placement, New Hire Orientations, FMLA, Hiring
Education
Talladega College 1999 — 2004
Bachelor's Degree, Marketing/Marketing Management, General
Martin Luther King Jr Senior High School 1995 — 1999
High School
Detroit Urban Lutheran School
Comcast Cable May 2000 - Present
Skills
Customer Service, Call Centers, Telecommunications, Customer Satisfaction, Troubleshooting, Technical Support, Team Leadership, Sales Management, Account Management, Wireless, VoIP, Team Building, Telephony, Customer Retention, Broadband
Education
Strayer University (VA)
Century Bank October 2014 - Present
Comcast Cable November 1986 - April 2014
Time Warner/ Media One/ AT&T Broadband. November 1986 - September 2009
Skills
. My expertise lies in..., Troubleshooting, Customer Service, Customer Satisfaction, Telecommunications, Photography, Strategy, Sales, Call Centers, Customer Retention, Customer Experience, Team Building, Telephony, Team Leadership
Education
Suffolk University
Business adminstration
Comcast Cable June 2015 - Present
J.P. Morgan December 2013 - February 2015
JP Morgan Chase August 2011 - July 2013
JPMorgan Chase July 2010 - July 2011
Skills
Business Analysis, Requirements Gathering, Visio, SDLC, Requirements Analysis, SQL, Data Analysis, Business Requirements, User Acceptance Testing, Access, SharePoint, Business Process..., Systems Analysis, Business Intelligence
Education
Syracuse University 2008 — 2010
Master of Science (MS), Information Management
intelligentUAS April 2014 - Present
Tots Solutions LLC March 2012 - April 2014
University of Maryland University College January 2010 - November 2011
Comcast Cable May 2008 - October 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Management, Sales, Microsoft Word, Leadership, PowerPoint, Marketing, Social Media, Management Experience, Training Experience, Customer Satisfaction, Communication, Public Speaking, Invoicing, Account Management, Time Management, Customer Experience, Troubleshooting, Call Centers
Education
Strayer University 2003 — 2009
Bachelor's degree, Business Administration and Management, General
Trelleborg June 2013 - Present
Comcast Cable February 2010 - April 2013
KMX Logistics, Inc. July 2006 - April 2009
Skills
Operating Systems, Networking, Cyber-security, Computer Hardware, Troubleshooting, Technical Support, Process Improvement, Integration, Windows 7, Windows Server, Network Administration, Software Documentation, Software Installation, Windows XP, Servers, SharePoint, VoIP, System Administration, Linux, VMware, Information Technology, DHCP, Security, MS Project, Active Directory, LAN-WAN, Router Configuration, Wireless Routers, VPN, Routers, Information Security, Telecommunications, Information Assurance
Education
Strayer University
Bachelor of Science (B.S.), Information Technology & Cyber Security Technology
Trident Technical College 2010 — 2014
Associate of Applied Science, Computer and Information Systems
Hanahan High School 2003 — 2005
High School Diploma
Comcast Cable April 2014 - Present
Comcast Cable September 2008 - April 2014
Skills
DOCSIS, Ethernet, Network Engineering, BGP, Routers, VoIP
Education
Cisco 2012 — 2015
CCNA
Tallahassee Community College 2008 — 2011
AS, Network Technology
Orion Moon Studios January 2010 - Present
Henry Miller Hansen November 2008 - Present
Time Warner Cable January 2013 - June 2013
The Lucent Dossier Experience January 2011 - December 2012
Lucent Dossier Experience 2010 - 2012
Epic Transportaion Services April 2009 - September 2009
Nippur Retreat Center December 2007 - November 2008
Comcast Cable May 2007 - November 2007
Dish Network October 2006 - April 2007
Eartheart Mountain Healing Center June 2003 - November 2005
Skills
Carpentry, Painter, Production Assistant, Organic Gardening, Computers, Cable/Satellite TV..., Building, Acting, Facilities Management, Administrative..., Microsoft Office, Office Administration, Desktop Computers, Fax, Email, Phone Skills, Phone Etiquette, Telephone Skills, Painting, Film, Fire Safety, Software Installation, Voice Over, Screenwriting, Short Films, Film Production, Entertainment, Television, Social Media, Video Production, Theatre, Management, Video, Event Planning, Public Speaking, Customer Service
Education
Suffolk University 1999 — 1999
Theatre/Theater
Wentworth Institute of Technology 1997 — 1998
Computer Engineering
Archbishop Williams 1995 — 1997
College Preparatory, General
Comcast Business Services July 2007 - Present
Comcast Cable July 1997 - June 2007
Education
Strayer University 2004 — 2010
MBA, Business Management
Comcast February 2014 - Present
Comcast Cable 2004 - 2014
Skills
Customer Service, Business Strategy, Team Leadership, Microsoft Office, Customer Retention, PowerPoint, Networking, Public Speaking, Training, Sales
Education
Strayer University 2012 — 2015
Studying Business Management
Comcast Cable 2006 - Present
Key Bank October 2004 - September 2006
Interstate Brands Corporation 1999 - 2003
Skills
Onboarding, Human Resources, Telecommunications, HRIS, Personnel Management, Customer Experience, Customer Service, Employee Relations
Education
Woodrow Wilson High School 1964 — 1967
Tacoma Community College
In process, 3.3
Jones & Carter, Inc. July 2014 - Present
Comcast Cable May 2013 - May 2014
Comcast November 2007 - May 2013
Skills
Employee Relations, Lotus Notes, Outlook, Microsoft Excel, Telecommunications, Customer Service, Microsoft Office, Event Planning, Administrative..., Call Center, Expenses, Team Building, Vendor Management, Office Management, Executive..., Administrative...
Education
Tarrant County College
Business/Psychology
Millennium Computers January 1994 - Present
Havis, Inc. November 2014 - April 2015
PeopleShare July 2014 - November 2014
hibu January 2014 - July 2014
Technisource January 2012 - July 2012
Comcast Cable May 2010 - August 2011
Birchwood Terrace December 2007 - May 2009
Interlakes Healthcare January 2006 - September 2006
Skills
Quality Assurance, Testing, Software Documentation, Troubleshooting, Test Cases, Windows, XP, Telecommunications, Quality Center, CNA, Nursing Care, Patient Safety, Problem Solving
Education
CCP 2012 — 2015
Registered Nursing/Registered Nurse
SUNY College of Technology at Canton 2002 — 2004
N/A, Nursing, I completed one year.0
Massena Central High School 1996 — 2000
Regents Diploma, High School Diploma
Verizon August 2015 - Present
Real Estate November 2009 - Present
Verizon October 2004 - August 2015
Verizon October 2004 - August 2015
Verizon February 2008 - August 2008
Comcast Cable November 2002 - October 2004
Rainbow Apparel Co July 2000 - October 2002
Skills
Telecommunications, FTTx, Fiber, DSL, QAM, Outside Plant, Software Installation, MoCA, Broadband, Fiber Optics, VLAN, Cisco IOS, Ethernet, TCP/IP, T1, DWDM, Firewalls, DNS, ATM, Call Center, Satellite TV, Tellabs 7100, Wireshark, HVAC, Network Devices, Desk Top Support, Basics of Unix, EPA, ATM networks, LAN-WAN, Network Administration, Optical Fiber, WAN, Call Centers, Switches, Troubleshooting, Unix
Education
The Adjuster School 2014 — 2014
Xactimate 28
The Adjuster School 2014 — 2014
Texas All Lines Adjuster Licensing
Fujitsu 2013 — 2013
NETSMART 1500 Carrier Ethernet Provisioning, Telecommunications Technology/Technician
Fujitsu 2013 — 2013
FLASHWAVE 4500 System Maintenance, Operations and Trouble-Clearing, Telecommunications Technology/Technician
Fujitsu 2013 — 2013
FLASHWAVE 9500 System Turn-Up, Test, and Provisioning
Lindsey-Cooper Refrigeration School
Heating, Air Conditioning, Ventilation&Refrigeration Maintenance Technology/(HAC, HACR, HVAC, HVACR)
Tarrant County College
A+ Certification
Tech skills
Ciso Certified Network Assc.
Trainer Box
Ccent
Trainer Box
Introduction to Wireshark, Tcp/Ip Network Analysis
Charlene S Moore Accounting August 2012 - Present
The Intersection of Merrimack Valley April 2012 - January 2014
Comcast Cable June 2006 - March 2012
Florida State University April 2000 - July 2004
Skills
General Ledger, Account Reconciliation, Financial Reporting, Accounts Payable, Accounting, Variance Analysis, Forecasting, Accounts Receivable, Essbase, Accruals, Journal Entries, Financial Modeling, Financial Statements, Financial Accounting, Payroll, Bank Reconciliation, Invoicing, Microsoft Excel, QuickBooks, Finance, Tax, Bookkeeping, Tax Preparation, Outlook, Spreadsheets, Cost Accounting, Tax Returns
Education
Southern New Hampshire University 2006 — 2014
Bachelor's degree, Forensic Accounting, A
Tallahassee Community College 2002 — 2003
Classes, Accounting and Finance
NGA Human Resources March 2014 - Present
Settlement Services July 2008 - May 2012
Comcast Cable August 2005 - June 2008
Affiliated Computer Services June 2000 - June 2005
Skills
Microsoft Word, Research, Administrative..., Invoicing, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Customer Service, SAP, Access, Software Documentation, Call Centers
Education
Tallahassee Community College 2012 — 2013
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities, Presidents List
Comcast Cable January 2012 - Present
Comcast January 2007 - Present
Comcast March 2010 - January 2012
Target- Mechanicsville, Va January 2004 - January 2007
Capital One Financial- Richmond Va January 1998 - January 2004
Gus Italian cafe January 1997 - January 1998
Skills
Telecommunications, VoIP, Call Centers, Wireless, Broadband, IP, Telephony, Ethernet, MPLS, Troubleshooting
Education
Strayer University 2002 — 2012
Strayer University
Bachelors Degree
Comcast Cable May 2011 - Present
City of Tallahassee 2014 - 2015
Comcast Cable November 2006 - May 2011
Comcast Cable October 1998 - November 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Public Speaking, Access, Customer Satisfaction, Team Leadership, Troubleshooting, Customer Experience, Team Building
Education
Tallahassee Community College 1993 — 1995
Greensboro High
Monarch Cosmetics December 2009 - Present
Comcast Cable November 2014 - July 2015
Viking Healthcare Solutions July 2014 - October 2014
Capstone Properties March 2013 - October 2013
Spectrum Marketing Companies January 2012 - January 2013
Life is good November 2011 - January 2012
Grand Events January 2011 - April 2011
Johnston's Home January 2011 - April 2011
Santone Chiropractic August 2005 - January 2010
Skills
Advertising, Email Marketing, Social Media, Marketing, PowerPoint, Social Media Marketing, Direct Mail, Event Management, Outlook, Microsoft Word, Customer Service, Microsoft Office, Sales, Trade Shows, Event Planning, Marketing Communications, Adobe Creative Suite, Constant Contact, Microsoft Excel, Public Relations, Social Networking, Offset Printing, Digital Printing, Facebook, Market Research, Market Planning, Brand Development, Newsletters, Brand Awareness, Creative Direction, Weddings, Direct Marketing, Commercial Real Estate, SurveyMonkey, QuickBase, Marketing Strategy, Lead Generation, Online Marketing, Time Management, Integrated Marketing, MS Office Suite, Twitter, Instagram, Quick Base, CAM, Skyline, Google Analytics, Analytics, iMapBuilder
Education
University of Tampa 2010 — 2011
BA, Communications
Suffolk University 2005 — 2007
Law, Communications
Salem High School 2000 — 2004
Comcast Cable 2012 - 2014
Sprint Nextel February 1990 - 2011
Skills
PMP
Education
Strayer University (VA) 2004 — 2010
BA Business Administration, Management
Tennessee State University 1986 — 1987
Apple August 2015 - Present
Choice Technologies, Inc. September 2014 - August 2015
Choice Technologies, Inc. May 2014 - September 2014
Verizon Wireless January 2006 - May 2014
Amerix/Ascend One February 2002 - February 2004
Comcast Cable 2001 - 2002
Arch Wireless 1993 - 2001
Skills
Account Management, Customer Satisfaction, Customer Experience, Wireless, Troubleshooting, Project Management, HIPAA, Change Management, Leadership, Program Management, Call Centers, Strategy, Telecommunications, Escalation, BMC Remedy, Broadband, Customer Retention, ACD, Customer Escalation..., Call Center, Customer Service, Microsoft Office, Account Reconciliation, Management, Managing Database, Telecommunication..., Smartphones, Telephony, Technical Support, Call Center Development, Networking, Time Management, Project Planning, Training, Team Building, CRM, Visio, Managed Services, Team Leadership, Process Improvement, Microsoft Project, Office 365, TigerPaw, Sales, Mobile Devices, Vendor Management, VoIP, Disaster Recovery
Education
Strayer University 2013 — 2015
Master of Business Administration (MBA), Business Administration-Project Management
Strayer University 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pima Community College 2008 — 2008
A+ Certification
Mount de Sales Academy 1981 — 1985
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
N/A May 2012 - May 2012
Serco-NA March 2012 - May 2012
Mantech International March 2011 - May 2011
SRA International, Inc February 2010 - October 2010
Lee Technologies September 2008 - January 2009
Comcast Cable December 2007 - January 2008
Computer Science Corporation March 2007 - December 2007
Tekmark/Verizon June 2006 - September 2006
SFA June 2005 - June 2006
Bell South/Verizon December 1997 - July 2003
Skills
BMC Remedy, ITIL, Call Center, Dispatching, Microsoft Office, Windows, Outlook, Troubleshooting, Fax, Customer Service, Technical Support, Citrix, Dispatchers, Retail
Education
Strayer University 2007 — 2008
Associate of Arts (A.A.), Information Technology, 3.54
10/2008, Strayer University
Associate of Arts, Information Systems
JPMorgan Chase & Co. October 2014 - Present
Chase February 2013 - October 2014
JPMorgan Chase January 2012 - January 2013
JPMorgan Chase December 2010 - February 2012
Comcast Cable February 2009 - October 2010
Taco Bell January 2009 - January 2010
CML (LITTLE CAESAR'S) PIZZA December 2004 - December 2008
Smart Carte May 2008 - August 2008
Skills
Customer Satisfaction, Customer Service, Call Centers, Microsoft Word, PowerPoint, Team Leadership, Spreadsheets, Managerial Finance, Data Entry, Outlook, Credit, Microsoft Excel, Financial Risk, Loans, Leadership, Payroll, Cash Management, Finance, Microsoft Office, Analysis, Research
Education
Strayer University (DE) 2008 — 2013
Bachelor of Science (BS), Accounting
Strayer University 2008 — 2011
Associate Degree, Accounting
Strayer University
Master of Accounting, Accounting
Ruby's Produce January 2005 - Present
Leon County Schools September 1997 - Present
Comcast Cable April 1980 - February 1986
south Florida State Hospital, Hollywood, Florida 1976 - 1978
Skills
Operations Management, Early Childhood..., Small Business, Self Management, Music Production, Songwriting, Vocalist, Youth Mentoring, Customer Service, Rehabilitation..., Fabric Art
Education
Tallahassee Community College 2006 — 2010
AA of Arts & Science, Elementary Education & Public administration
Florida A&M University & Miami Dade Jr. College
Florida Department of Corrections May 2012 - Present
Comcast Cable August 2000 - May 2012
Skills
Supervising, Protection, Long-term Care, Custody Evaluations, Chain of Custody, Control Logic, Investigation, Routing, Customer Service, Sales, Sales Management, Maintaining...
Education
Tallahassee Community College 1989 — 1993
Associate's degree, General Studies
Comcast Cable MaanagerSimply ElegantJanuary 2012 - Present
Warren Rogers Community Center January 2008 - January 2010
Education
Strayer University-Georgia
Comcast Cable April 2012 - Present
Skills
Customer Service, Customer Retention, Accounts Payable, Accounts Receivable, Billing Systems, Telecommunications, Invoicing
Education
Strayer University
Associate's Degree, Business Administration and Management, General
Verizon Wireless March 2008 - Present
Verizon Wireless 2008 - 2012
Comcast Cable May 2003 - December 2007
Education
Strayer University (VA) 2012 — 2016
currently attending, Business Administration and Management, General
Westfield high school Houston TX. 77067
CompuCom May 2014 - Present
PST April 2013 - May 2014
Comcast Cable December 2006 - June 2012
RadioShack October 1996 - March 2007
Skills
Training, Troubleshooting, Management, Call Centers, Technical Support, Telecommunications, Customer Experience, Computer Hardware, Sales, Vendor Management, Software Documentation, Process Improvement, Customer Service, BMC Remedy, Retail, VoIP, Telephony, Broadband, Customer Satisfaction, Wireless, Sales Management, Team Leadership, Team Building, Recruiting, Remedy Ticketing System, CompTIA A+ Certification, CompTIA Network+, Loss Prevention, Windows 7, Windows XP Pro, Office 2010, Microsoft Office
Education
Strayer University 2013 — 2015
Bachelor of Science (BS), Cyber Security/Minor in Networking
UNC-W 1983 — 1986
New Hanover High 1979 — 1983
Virginia Retirement System February 2015 - May 2015
Internal Revenue Service November 2014 - February 2015
Comcast Cable May 2006 - November 2014
Comcast Cable March 2004 - May 2006
Kroger 2002 - 2004
Skills
Networking, Customer Service, Customer Experience, Team Leadership, Customer Support, Technical Support, Customer-focused Service, Network Provisioning, Analytics, Data Analysis, Telecommunication..., Customer Oriented, Teamwork, broadband, VoIP, Wireless Networking, Cisco Routers, Troubleshooting, Remote Troubleshooting, Accounts Payable, Account Reconciliation, Accounts Receivable, Account Management, Income Tax, Tax Preparation, Tax Advisory, Tax Law, Internal Revenue Code, Retirement Planning, Retirement Benefits, Retirement Solutions, Research, Member Relations, Client Counseling, Benefits Administration, Cable Television, Cable Broadband, Health Insurance, Contract Management, Healthcare, Healthcare Management, Healthcare Reimbursement, Discrepancy Resolution, ICD-9, ICD-10, Medicare/Medicaid..., Revenue Cycle, reimb, Federal Government, State Government
Education
Strayer University (VA) 2005 — 2007
Associate's degree, Business Administration
Comcast Cable July 2003 - January 2011
Comcast Cable December 1999 - July 2003
Skills
Troubleshooting, Computer Hardware, TCP/IP
Education
Tacoma Community College 2011 — 2014
Associate of Arts (AA), Information Technology
Comcast Cable February 2012 - June 2012
GTA Teleguam July 2009 - September 2011
Family Convenient Market November 2007 - May 2009
Skills
Customer Service, Cashiering, Cash Handling Experience, Sales Management, Microsoft Office, Microsoft Word, Microsoft Excel, Supervisory Skills, Data Entry, Phone Etiquette, Bilingual, Multi-line Phone, Organized Multi-tasker, Organized self-starter, Knowledge-hungry Learner
Education
Tacoma Community College 2013 — 2014
Accounting and Business/Management, 3.9
Comcast Cable April 2011 - Present
Education
Strayer University-South Carolina 2013 — 2014
Associate's degree, Information Technology
Comcast Cable June 2008 - Present
Education
Strayer University
Bachelor of Applied Science (B.A.Sc.), Accounting
Comcast Cable 2015 - Present
Time Warner Cable 2012 - 2015
DHL 2010 - 2012
BELLSOUTH TELECOMMUNICATIONS INC 2005 - 2009
Education
Strayer University
Bachelor’s Degree