Comcast Cable Communications Inc
Industry: Telephone service company
DescriptionXfinity is a trade name of Comcast Cable Communications, LLC, a subsidiary of the Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Customer service: 1 (800) 934-6489 Parent organization: Comcast Headquarters: Philadelphia, PA CEO: David N. Watson (Apr 1, 2017–) Founded: April 2, 1981 Subsidiaries: Comcast Phone, LLC,
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Comcast Cable Communications Inc Employees
Comcast Cable February 2012 - Present
Comcast Cable January 2011 - February 2012
Comcast Cable July 2010 - January 2011
Comcast Cable Communications, Inc. July 2005 - July 2010
Weidenhammer November 1996 - July 2005
Skills
Program Management, Business Intelligence, Cross-functional Team..., Management, Broadband, Business Analysis, Project Management, Analytics, Vendor Management, Strategic Planning, Customer Retention, Process Improvement, SAS Enterprise Miner, Analysis, Leadership, Forecasting, Direct Marketing, Business Process, Budgets, Product Development, Marketing, Data Analysis
Education
Albright College
Bachelor of Science (BS), Business Administration
Technical Training and Certifications
Technology
Team One Credit Union January 2015 - Present
Respite Volunteers of Shiawassee County February 2006 - June 2014
J. E. Johnson June 2012 - June 2013
Valley Society of HR Managers 1995 - September 2012
Association for Child Development February 2011 - June 2012
Bay-Arenac ISD 2011 - 2011
Comcast Cable Communications, Inc November 2007 - March 2009
Capital Urological Associates November 2006 - November 2007
Dort Federal Credit Union January 1999 - October 2005
SBS Products, Inc January 1995 - January 1998
Skills
Recruiting, Employee Benefits, Deferred Compensation, Human Resources, Personnel Management, Employee Relations, Management, Interviews, Training, Leadership, New Hire Orientations, Organizational..., Talent Management, Policy, Talent Acquisition, FMLA, Benefits Administration, Onboarding, Employee Handbooks, Workforce Planning, Succession Planning, Time Management, Labor Relations, Strategy, Job Descriptions, HRIS, Employee Engagement, College Recruiting, Applicant Tracking..., Conflict Resolution, HR Policies, Hiring, Career Development, Employee Training, Temporary Placement, Performance Management, Employment Law, Performance Appraisal, Workers Compensation, Resume Writing, Job Analysis, HR Consulting, Organizational..., Compensation & Benefit, Administration, ADP Payroll, Background Checks, Internet Recruiting, Benefits Negotiation, Payroll
Education
Central Michigan University
Professional; Professional
Evangel University
The Home Depot April 2015 - Present
Kelly Services September 2013 - Present
Valassis August 2012 - April 2013
Springfield Public Schools 2009 - 2011
US Census Bureau April 2009 - June 2009
MassMutual Life Insurance Company October 2008 - February 2009
Comcast Cable Communications, Inc. June 2007 - September 2008
Hampden County House of Corrections May 2006 - December 2006
Skills
Proficient with Windows..., Spanish and public..., Training, Microsoft Excel, Staff Development, Spanish, Management, PowerPoint, Teaching, Public Speaking
Education
Hampton University 2002 — 2006
Bachelor's degree, Marketing
UniTek Global Services May 2013 - July 2014
UniTek Global Services June 2012 - May 2013
Ascensus February 2012 - June 2012
Comcast Cable Communications, Inc. June 2009 - January 2012
Comcast Cable Communications, Inc. August 2007 - June 2009
Comcast Cable Communications, Inc. July 2006 - August 2007
Comcast Cable Communications, Inc. February 2005 - July 2006
Comcast Cable Communications, Inc. January 2003 - February 2005
Arthur Andersen, LLP / KPMG, LLP September 2001 - November 2003
Skills
Strategic Planning, Financial Reporting, Capital Budgeting, Microsoft Office, Cross-functional Team..., Expense Reduction, Forecasting, General Ledger..., Lawson, Oracle Financials, Essbase, Variance Analysis, Warehouse Management, Outstanding Customer..., Financial Analysis, Change Management, Internal Controls, Process Improvement, Employee Engagement, Budget Preparation, Budget Oversight, Telecommunications..., Asset Management, Business Reorganizations, Team Oriented, Key Performance..., Operational Planning, Benefits Administration, Fee Schedules, Operations Management, Customer Satisfaction, Team Leadership
Education
The University of Scranton 2012 — 2016
Master of Business Administration (MBA), Operations Management
Penn State University 1997 — 2001
B.S., Accounting
PSCP, Board of Public Works Office Secretary IIPSCP, Board of Public WorksJanuary 2011 - Present
Maryland Parole Commission May 2010 - January 2011
DHR, Office of Communications January 2010 - May 2010
Comcast Cable Communications Inc May 2007 - November 2009
Education
University of Maryland Baltimore 2010 — 2013
Business Administration
Garfield High School
Science and Mathematics
School name:
AllHRMatters, LLC January 2010 - Present
Teaneck Board of Education November 2009 - Present
National Coalition of 100 Black Women - Bergen/Passaic Chapter November 2002 - Present
Self-Employed June 2008 - October 2009
Comcast Cable Communications, Inc November 2005 - May 2008
United Rentals, Inc. December 2003 - November 2005
United Rentals, Inc. June 2003 - December 2003
American International Group January 2003 - June 2003
Kraft Foods September 1998 - December 2002
American International Group, Inc November 1995 - September 1998
Skills
Talent Acquisition, College Recruiting, Hiring, Interviewing, Full-cycle Recruiting, Recruitment/Retention, Vendor Management, Interviews, Human Resources, Personnel Management, Temporary Placement, Recruiting, Employee Benefits, Organizational..., Program Management, Workforce Planning, Employee Relations, Career Development, Performance Management, New Hire Orientations, Leadership, Sourcing, Internet Recruiting
Education
Felician College
B.A., Organizational Management
Publicis Touchpoint Solutions, Inc. January 2011 - Present
Sykes August 2005 - December 2010
PVI Virtual Media Services, LLC January 1998 - January 2005
PVI Virtual Media Services, LLC 1998 - 2005
PRIMESTAR, Inc January 1995 - January 1998
PRIMESTAR, Inc. 1995 - 1998
COMCAST CABLE COMMUNICATIONS, INC January 1990 - January 1995
COMCAST CABLE COMMUNICATIONS, INC. 1990 - 1995
KINGSBURY, INC January 1989 - January 1990
FUND PLAN SERVICES, INC January 1986 - January 1989
Skills
Strategic Planning, Start-ups, Cross-functional Team..., New Business Development, Business Development
Education
Philadelphia University 1997 — 2001
MBA, Finance
Philadelphia University 1995 — 2001
MBA, Finance
Temple University 1984 — 1986
Bachelor of Business Administration (BBA), Finance, General
Temple University
Bachelor, Business Administration; Finance
Financial and Tax Consulting January 2003 - Present
State Street Corporation 2011 - 2014
American University in Cairo October 2010 - March 2011
GMAC ResCap May 2008 - April 2010
The Vanguard Group, Inc. October 2000 - January 2008
Comcast Cable Communications, Inc August 1998 - October 2000
Skills
Financial Analysis, Financial Reporting, Internal Controls, Accounting, Account Reconciliation, Internal Audit, Forecasting, Variance Analysis, Tax, General Ledger, Fixed Assets, GAAP, Financial Statements, Analysis, Financial Audits, PeopleSoft, Strategic Financial..., CPA, Finance, Sarbanes-Oxley
Education
Pennsylvania State University-Great Valley Graduate Center 2011 — 2013
Masters, Master of Finance
Richard Stockton College of New Jersey 1995 — 1998
B.S., Finance
Viavi Solutions August 2014 - Present
Comcast Cable May 2014 - August 2014
Comcast Cable January 2013 - August 2014
Comcast September 2010 - January 2013
USBC NJ State Youth Association July 2010 - December 2012
Comcast August 2007 - September 2010
Comcast Cable Communications, Inc. 1998 - September 2010
Comcast Cable 1998 - September 2010
Comcast September 2003 - August 2007
Skills
Integration, Telecommunications, VoIP, Call Center, Telephony, Wireless, Broadband, IP, Optical Fiber, Vendor Management, Computer Network..., Troubleshooting, Process Improvement, Cross-functional Team..., Network Design, Cabling, Customer Satisfaction, Customer Experience, Team Building, Cisco Technologies, Call Centers, Ethernet, Networking, System Deployment
Education
Camden County College 2000 — 2012
Communications Technology
Arapahoe Community College 1998 — 2003
Certificate, Broadband Technical Management
Comcast Cable June 2014 - Present
Comcast Cable Communications, Inc September 2012 - Present
Comcast Cable Communications, Inc April 2002 - September 2012
Imagine Broadband (Accenture) August 2001 - April 2002
WorldGate Communications April 1999 - April 2001
Motorola Broadband Communications Sector February 1995 - February 1999
Skills
Program Management, Product Management, Innovative Problem..., Product Strategy, Technical Leadership, Cross-functional Team..., Vendor Relations, Product Vision, Business Acumen, Technology Management, Operations Management, Accounting, Contract Negotiation, New Business Development, Product Deployment..., Telecommunications, Broadband, Competitive Analysis, Strategy, P&L Management, Process Improvement, Vendor Management, Business Development, IPTV, Digital TV, VOD, Streaming Media, Leadership, Set Top Box, Integration, Negotiation, Start-ups, Strategic Partnerships, Wireless, Product Marketing, Team Leadership, Interactive TV, IT Strategy, Training, Product Development, Mobile Devices, IP, Customer Experience, Management, Enterprise Software, Customer Satisfaction, Sales, Cable Television, Testing, Telephony
Education
Drexel University - College of Business and Administration 2012 — 2014
Executive MBA, Business Administration and Management, Technology and Finance
Pennsylvania State University-Great Valley Graduate Center 1992 — 2000
MSEE
Lexmark /pwc January 2013 - Present
BunkerHill Community College January 2011 - May 2015
Harvard University August 2013 - November 2013
Board Of Registration in Medicine October 2004 - March 2009
COMCAST CABLE COMMUNICATIONS INC February 2005 - February 2006
DIMOCK HEALTH CENTER January 2004 - January 2005
year up 2004 - 2005
Skills
Active Directory, Microsoft Office, Networking, Customer Service, Troubleshooting, Computer Hardware, Training, Cisco IOS, Lexmark Printers, Wireless Security, Wireless Networking, Invoicing, Resource Management, report distribution, Billing Process, Technical Support, Help Desk Support, Network Administration, Hardware, Management, Windows 7
Education
Bunker Hill Community College
A.S. Degree, Network Technology; and Administration
Yearup/Cambridge College 2014 — 2018
Musculoskeletal Transplant Foundation April 2014 - Present
Jersey Coast Nephrology and Hypertension November 2011 - April 2014
Prolifix Accounting and Tax Services, Inc. November 2010 - May 2013
NeoStrata Company, Inc. July 2009 - September 2009
NeoStrata Company, Inc. January 2009 - July 2009
NeoStrata Company, Inc. January 2008 - January 2009
NeoStrata Company, Inc. August 2004 - January 2008
Comcast Cable Communications, Inc. November 1997 - November 2001
Comcast Cable Communications, Inc. May 1995 - November 1997
Skills
Cross-functional Team..., Team Building, Strategic Planning, Account Management, Budgets, Customer Service, Team Leadership, Marketing, Sales, Forecasting, Sales Management, Leadership, Marketing Strategy, New Business Development, Management, Business Planning, Business Development, Microsoft Excel, Project Management, Contract Negotiation
Education
Villanova University2007 2007 — 2007
Master Certificate, Applied Project Management
Georgian Court University 1990 — 1996
Bachelor of Arts, English, minor concentration in Marketing
Jackson Memorial HS 1984 — 1988
Unisys October 2014 - Present
HP October 2013 - October 2014
Hewlett-Packard June 2010 - October 2013
Comcast August 2008 - July 2010
Comcast Cable Communications, Inc. 2006 - August 2008
Comcast Communications Inc. July 2006 - June 2007
Cox Communications 1997 - 2006
Skills
Troubleshooting, Call Center, Performance Management, Telecommunications, Team Leadership, Customer Service, Problem Solving, Process Improvement, Customer Satisfaction, Customer Relations, Talent Acquisition, Cisco, Excel, Microsoft Office, Word, PowerPoint, Sales Support, Routers, Visio, IP, Microsoft Excel, Cisco Technologies, Call Centers, Disaster Recovery, Sales, Windows, Project Planning, Vendor Management, Networking, Network Administration, Program Management, Training, Wireless, VoIP, Project Management, System Administration, Integration, SharePoint, Managed Services, Security, Technical Support, TCP/IP, Management, Switches, Service Delivery, ITIL, VPN, Cloud Computing, IT Management, Wireless Networking
Education
Strayer University (VA) 2000 — 2006
Master of Science (MS), Communications Technology
ECPI College of Technology 1997 — 1999
AA, Computer Electronics
GlaxoSmithKline November 2010 - Present
GlaxoSmithKline June 2012 - December 2012
GLAXOSMITHKLINE, Pharmaceutical Division 2003 - 2010
The Pacesetter Group January 2000 - January 2003
Comcast Cable Communications Inc January 1999 - January 2000
Comcast Cable January 1998 - January 1999
Hunt Corporation January 1990 - January 1997
Skills
Editing, Copy Editing, Public Relations, Marketing Communications, Customer Service, Management, Integrated Marketing, Proposal Writing, Strategic Planning, Market Research, Promotions, Writing, Word, Pharmaceuticals, Customer Relations, Project Management, Pharmaceutical Industry, Strategy, Advertising
Education
Southern Illinois University, Edwardsville 1980 — 1983
M.A., Communications
UNIVERSITY OF LIBERIA 1975 — 1979
Bachelor of Arts, English
Eastern University October 2012 - December 2013
Comcast Cable Communications, Inc. December 1993 - October 2009
Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel, Data Entry, Microsoft Word, PowerPoint, Administrative..., Telephone Skills, Access, Event Planning, Time Management, Invoicing, Office Management, Teamwork, Office Administration, Spreadsheets, QuickBooks, Administration, Process Scheduler, Administrative..., Budgets, Leadership, Management, Vendor Management, Human Resources
Education
Delaware County Community College 2010 — 2012
Discovery Communications June 2015 - Present
SCRIPPS NETWORKS INTERACTIVE-Headquarters March 2009 - March 2015
COMCAST CABLE COMMUNICATIONS, INC April 2007 - December 2008
COMCAST CABLE COMMUNICATIONS, INC.-Headquarters January 2001 - February 2006
LOWE LINTAS & PARTNERS November 1999 - November 2000
Skills
VOD, Video, Digital Media, Contract Negotiations, Television, Product Management, Contract Negotiation, New Business Development, New Media, Vendor Management, Product Launch, Digital Strategy, Budget Management, Operations Management, Product Strategy, Telecommunications, Budgets, Advertising, Program Management, Project Management, Management, Strategic Partnerships, Content Strategy, Marketing, Broadcast
Education
Haslam College of Business at the University of Tennessee 2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Delaware 1995 — 1998
BA, Communication, German
Cainkade December 2011 - Present
Cainkade February 2010 - December 2011
NavigationArts, LLC November 2009 - February 2010
XIF Communications, Inc. October 2004 - October 2009
Comcast Cable Communications, Inc. October 2000 - September 2004
Debra Malinics Advertising June 2000 - September 2000
Avalon Exhibits January 1999 - June 1999
Octagon March 1998 - June 1998
Skills
User Experience, Information Architecture, Tablets, Art Direction, Interaction Design, Wireframes, Mobile Devices, User Interface Design, Layout, Information Design, User Experience Design, User-centered Design, Mobile Design, Typography, User Interface, Usability, Graphics
Education
Drexel University 1996 — 2000
Bachelor of Arts, Graphic Design
Comcast Cable March 2015 - Present
Comcast Cable Communications Inc. October 2008 - March 2015
Comcast Spotlight April 2007 - October 2008
Comcast Cable August 2004 - April 2007
Skills
Direct Marketing, Integrated Marketing, Brand Awareness, Marketing Management, Product Marketing, Marketing Communications, Email Marketing, Direct Mail, Advertising, Strategic Partnerships, Competitive Analysis, Marketing Strategy, Digital Marketing, Customer Retention, Advertising Sales, Lead Generation, Sales, Telecommunications, Marketing, Account Management
Education
Mississippi College 2001 — 2003
BSBA, Marketing, Cum Laude Honors
Hinds Community College 1999 — 2001
Associate's Degree
University of Illinois at Chicago January 2008 - Present
Comcast Cable Communications, Inc. January 2005 - January 2008
GS Telecom (Now Vodacom) April 2000 - December 2004
Rothgate Group of Companies September 1992 - January 2000
Skills
Contract Management, Procurement, Purchasing, Government Procurement, Access, Program Management, Customer Service, Contract Negotiation, Management, Government, Microsoft Excel, Inventory Management, Project Planning, Project Management, Vendor Management, Supply Management, Microsoft Word, Leadership, Strategic Sourcing, Supply Chain Management, Outlook, Analysis
Education
The University of Edinburgh, Edinburgh, U.K.
Critical Thinking in Global Challenges
The University of Tokyo, Japan
Game Theory: Concepts and Applications
University of Illinois Springfield
Master of Public Administration (MPA)
The University of British Columbia, Vancouver, Canada
Game Theory: Advanced
University of Illinois
Master's Degree in Law & Public Policy
University of San Diego, California
Professional Program in Sustainable Global Supply Chain Management
Institute for Supply Management (ISM), Tempe, Arizona.
CPSM - Certified Professional in Supply Management, Procurement, Contracts and Supply-Chain Management
Universal Public Purchasing Certification Council (NIGP), Virginia, USA 2010 — 2011
CPPB - Certified Professional Public Buyer, Government Procurement and Contracting
Webster University, St. Louis, Missouri
Master's of Arts Degree in Procurement & Acquisitions Management
Webster University, St. Louis, Missouri
Graduate Certificate, Government Contracting
Cox Communications July 2015 - Present
Comcast Cable Communications Inc August 2011 - December 2014
Comcast Cable Communications Inc April 2009 - August 2011
Comcast Cable Communications Inc March 2004 - April 2009
Comcast Cable Communications Inc March 2003 - October 2004
Comcast Cable Communications Inc April 1999 - March 2003
Skills
Telecommunications, Disaster Recovery, Data Center, Management, IT Management, Networking, Technical Support, Vendor Management, Program Management, Servers, Call Centers, Cisco Technologies, Active Directory, TCP/IP, Cross-functional Team..., Project Management, VoIP, Integration, Testing, Network Administration, Call Center, Virtualization, Leadership, Asset Life Cycle..., Data Center Operations, Budget Management, Vendor Relationship..., Employee Learning &..., Employee Engagement, System Migration, Troubleshooting, Team Leadership, Process Improvement, Information Technology, IT Operations, ITIL, Hardware, Infrastructure, Team Building, Cloud Computing, Telephony, Strategy, Training, Change Management, Service Delivery, Help Desk Support, Customer Satisfaction, Customer Service, IP, Enterprise Software
Education
Rivier University 1996 — 2002
Master's Degree, Computer Information Systems
Springfield College 1991 — 1995
Bachelor of Science, Business Management
UnitedHealth Group July 2015 - Present
Cigna September 2013 - Present
CIGNA Healthcare April 2011 - September 2013
Amazon.com October 2010 - March 2011
Northeast Utilities March 2009 - December 2009
Cablevision June 2006 - March 2009
COMCAST CABLE COMMUNICATIONS, INC 2003 - 2006
The Independent investor 2002 - 2003
TeleTech January 2002 - August 2002
AT&T Broadband 2000 - 2001
Skills
Management, Call Centers, Call Center, Vendor Management, Customer Experience, Process Improvement, Strategy, Customer Satisfaction, Operations Management, Business Analysis, Change Management, Cross-functional Team..., Telecommunications, Outsourcing, Team Leadership, Leadership, Team Building, Business Process..., Performance Management, Customer Service, Project Management, CRM, Program Management, Training, Account Management, Insurance, Quality Assurance, Customer Retention, Business Process, Strategic Planning, Analysis, Coaching, Healthcare, Sales, Salesforce.com, Corporate Social Media, Contract Management, Contract Negotiation
Education
Albertus Magnus College 2008 — 2009
MBA, Business Administration and Management, General
Albertus Magnus College 2007 — 2008
MS, Management
Central Connecticut State University 1999 — 2001
BA, Criminology
Southington High School
Ogilvy CommonHealth Worldwide July 2012 - Present
Ogilvy CommonHealth Worldwide August 2010 - July 2012
Wunderman New York September 2006 - March 2010
WUNDERMAN, A Division of Young September 2006 - March 2010
COMCAST CABLE COMMUNICATIONS, INC July 2000 - August 2006
COMCAST CABLE COMMUNICATIONS July 2000 - September 2003
THOMSON CONSUMER ELECTRONICS April 1999 - July 2000
THOMSON CONSUMER ELECTRONICS April 1997 - July 2000
THOMSON CONSUMER ELECTRONICS July 1994 - April 1997
Skills
Direct Marketing, Multi-channel Marketing, Account Management, Marketing, CRM, Relationship Marketing, Call Centers, Customer Retention, Direct Mail, Digital Marketing, Management, Integrated Marketing, Analytics, Advertising, Lead Generation, Customer Acquisition, B2B, Strategy, Marketing Management, Customer Experience, Visio, Call Center..., Call center start-up, Call Center Development, Interactive Marketing, Digital Strategy, Leadership, Creative Strategy, Interactive Advertising, B2B Marketing, Online Advertising, Customer Insight, Web Analytics, Digital Media, Brand Development, Online Marketing, Email Marketing, Database Marketing, Media Planning, Brand Management, Market Analysis, Marketing Communications, Sales, Segmentation, Social Media Marketing, Marketing Strategy, Creative Direction
Education
Pace University - Lubin School of Business 1997 — 2000
M.B.A., Marketing
Adelphi University 1988 — 1992
Bachelor of Arts, Communications
New Hyde Park Memorial 1982 — 1988
KX Technologies LLC March 2010 - Present
HigherOne March 2008 - December 2009
SOUTHERN CONNECTICUT GAS July 2004 - March 2008
COMCAST CABLE COMMUNICATIONS, INC August 1999 - July 2004
Comcast Cable Communications, Inc October 1997 - August 1999
Interim Personnel January 1992 - January 1996
Skills
Employee Relations, Personnel Management, Interviews, Recruiting, Benefits Administration, Training, Customer Satisfaction, Human Resources, Employee Engagement, HR Policies, HRIS, Access, Customer Service, Continuous Improvement, Coaching, Sourcing, Organizational..., Onboarding, Call Centers, Management, Temporary Placement, Talent Acquisition, Sales, Marketing, Temporary Staffing, Payroll, Time Management, Business Strategy, Change Management, Applicant Tracking..., Workforce Planning, College Recruiting, Team Building, Hiring, Performance Management, Employee Benefits, Succession Planning, Deferred Compensation
Education
American InterContinental University 2008 — 2009
Master's Degree with a, Psychology and Organizational Development
American InterContinental University 2007 — 2008
Bachelor's Degree with a, Human Resource Management
American InterContinental University 2005 — 2007
Associates Degree, Business Administration
Philips Healthcare May 2010 - Present
Comcast Cable Communications, Inc. July 2008 - May 2010
Fidelity Investments 2005 - 2008
Veritude, a Fidelity Investments Company 2005 - 2005
Veritude, a Fidelity Investments Company 2000 - 2005
Eastern Bank 1996 - 2000
Eastern Bank 1997 - 1999
Eastern Bank 1996 - 1997
Skills
Candidate Assessment, Candidate Screening, Candidate Generation, Talent Acquisition, Hiring, Applicant Tracking..., Interviewing, Full-cycle Recruiting, Sourcing
Education
Suffolk University - Sawyer Business School 1999 — 2001
MBA, Organizational Behavior
Merrimack College 1992 — 1996
B.S., Business Management
Martha's Vineyard Regional High School 1988 — 1992
Diploma, General
CVS Caremark Corporation April 2014 - Present
CVS Caremark Corporation August 2011 - April 2014
Comcast Cable Communications Inc November 2008 - March 2011
Comcast Cable March 2008 - November 2008
Comcast Cable March 2003 - March 2008
Skills
Call Center, Performance Management, Customer Satisfaction, Telephony, Process Improvement, Customer Retention, Operations Management, Telecommunications, Forecasting, Vendor Management, Customer Experience, Team Building, Cross-functional Team..., Team Leadership, Customer Service, Call Centers, Employee Training, Coaching, Outsourcing, Management, Leadership, Workforce Management, Employee Relations
Education
Community College of Allegheny County 2007 — 2013
Associate of Science (AS), General Studies
Center for Emergency Medicine 1995 — 1996
Perm. Cert, Pre Hospital Medicine (Paramedic)
Richmond 2015, Inc July 2012 - Present
U-Turn Sports Performance Academy April 2011 - August 2012
Comcast Cable Communications, Inc August 2003 - April 2011
McCandlish Holton, PC November 2002 - August 2003
The Richmond Bar Association January 2000 - November 2002
Skills
Public Relations, Event Management, Promotions, Budgeting, Microsoft Office, Media Relations, Event Planning, Community Relations, Community Outreach, Social Media, Non-profits, Public Speaking, Writing, Press Releases, Internal Communications, Fundraising, Customer Service, Government Relations, Special Events, Budgets, Community Development, Social Networking, Leadership Development, Marketing Strategy, Nonprofits, Strategic Communications, Team Building, Marketing Communications, Strategic Planning, Social Media Marketing, Marketing, Advertising, Volunteer Management, Editing, Business Development, Grant Writing, Sponsorship, Leadership, Research
Education
Strayer University 2000 — 2002
Masters, Business Administration
George Mason University 1995 — 1999
Bachelor of Arts, Mass Communication
Leading Path Consulting, LLC October 2012 - Present
pureIntegration March 2007 - October 2012
Comcast Cable Communications, Inc 2004 - October 2012
Accenture Ltd. 2003 - 2007
Skills
Project Management, Test Planning, Production Support, SDLC, Integration, Software Project..., Requirements Gathering, Business Analysis, Program Management, Requirements Analysis, Agile Methodologies, Testing, Telecommunications, IT Strategy, Quality Center, Unix, Cloud Computing, Enterprise Architecture, PMP, Test Automation, Test Management, Strategic Sourcing
Education
New Jersey Institute of Technology 2007 — 2010
Masters, Engineering Management
New Jersey Institute of Technology 1999 — 2003
Bachelors, Computer Engineering
eClerx June 2014 - Present
Resource Partners Group April 2012 - May 2014
Cablevision May 2005 - February 2012
BoarderLine Skate Park January 2003 - May 2005
RCN Corp. 2000 - 2002
Suburban Cable/Lenfest Communications 1996 - 2000
COMCAST CABLE COMMUNICATIONS, INC 1987 - 1996
Skills
Business Process..., Business Transformation, Strategic Planning, Multi-Site Operations, Multi-Unit Operations..., P&L Ownership, Forecasting, Budget Process, Growth Management, Business Process..., Organizational..., Organizational..., Business Planning, Customer Service..., Service Improvement..., Complaint Management, Team Leadership, Operational Streamlining, Driving Efficiency, Cross-functional Team..., Entrepreneurship, Management, P&L Management, Customer Satisfaction, Team Building, Fiber Optics, Project Management, CRM, Wireless, Telecommunications, Operations Management, VoIP, Broadband, Start-ups, Optical Fiber, Product Management, Leadership, Process Improvement, Budgets, Cable Television
Education
Rutgers, The State University of New Jersey-Newark
BA, Accounting / Economics
Saint Mary's College of California December 2009 - Present
Jack and Jill of America, Inc. 1997 - Present
ATBC 1990 - Present
Buckner & Associates October 2008 - November 2009
Comcast Cable Communications Inc. January 2007 - July 2008
Liberty Mutual Insurance Group March 2000 - January 2007
National Black MBA Association 1991 - 2007
Levi Strauss 1998 - 2000
Bank of America 1998 - 1998
Robert Half International 1996 - 1998
Skills
Organizational..., Career Development, Interviewing, Employee Relations, Leadership Development, Recruitment/Retention, Diversity Recruitment, Diversity Strategy, Interviews, Recruiting, Onboarding, Human Resources, Talent Acquisition, Talent Management, Diversity, Performance Management, Employee Engagement, Leadership, Employee Benefits, Sourcing, Coaching, Management, Strategy, Succession Planning, Project Management, Change Management, Team Building, Policy, Personnel Management, HRIS, Executive Coaching, Training, Program Management, Strategic Planning, Sales, Analysis, Staff Development, Nonprofits, Hiring, Deferred Compensation, New Hire Orientations, HR Policies, HR Consulting, Budgets, Consulting, Workforce Planning, College Recruiting, Temporary Placement, Conflict Resolution, Workshop Facilitation
Education
Golden Gate University 1989 — 1991
MS
St. Mary's College of California 1986 — 1988
BA
BHS
OnProcess Technology July 2014 - Present
Comcast 2009 - 2013
Comcast Cable Communications, Inc 2007 - 2009
Comcast 2003 - 2006
RCN 1999 - 2003
Greater Media Cable April 1994 - May 1999
Skills
Telecommunications, Call Center, Broadband, VoIP, Process Improvement, Cross-functional Team..., Telephony, Team Building, Strategic Planning, Operations Management, Customer Satisfaction, Provisioning, Team Leadership, Product Management, Ethernet, Management, Strategy, Call Centers, Account Management, Program Management, Customer Experience, DOCSIS, Budgets, Leadership, Sales Management, Performance Management, Customer Retention, Strategic Partnerships, Project Management, Integration, Troubleshooting, Start-ups, Coaching, Business Planning, VOD, Sales Operations, Sales, Human Resources, Executive Management, Enterprise Software, Cable Television, Direct Sales, T1, Marketing, CRM, P&L Management, Workforce Management, Employee Engagement, IPTV, Managed Services
Education
Purdue University 2013 — 2013
Lean Six Sigma Certification, Lean Six Sigma Green Belt
Rosemont College 1994 — 1999
Master's Business Mgmt, Business Administration and Management, General
TeleTech, SCLHealthSystems, Western Union 2007 - Present
L-3 Communications 2010 - 2010
First Data Corporation – (Two Degrees LLC) 2007 - 2009
Arrow Electronics 2007 - 2007
EchoStar Satellite L.L.C. December 2005 - August 2006
VERIO INC. May 2005 - November 2005
Paragon Risk Management Group, Inc. 2005 - 2005
COMCAST CABLE COMMUNICATIONS, INC May 1997 - August 2004
Skills
Auditing, Process Improvement, Financial Reporting, Forecasting, Financial Analysis, Financial Modeling, Accounting, Analysis, Finance, Strategic Planning, Budgets, Cost Accounting
Education
Regis University
MBA, Masters, Finance and Accounting
University of Cairo, Sudan
BS, Accounting
Comcast Cable September 2013 - Present
Comcast Cable September 2011 - September 2013
Comcast Cable April 2010 - September 2011
Comcast Cable Communications, Inc. April 2007 - March 2010
Comcast Cable Communications, Inc. December 2005 - March 2007
Covenant Aviation Security 2002 - 2005
Skills
Employee Relations, Employee Engagement, Workforce Planning, Deferred Compensation, Human Resources, Employment Law, EEO, HRIS, Benefits Administration, Union Avoidance, FMLA, Onboarding, Talent Management, Performance Management, Policy, Recruiting, Personnel Management, Succession Planning, Leadership, Union, Employee Benefits, Management, HR Consulting, SPHR, Employer Branding, Talent Acquisition, Strategy, Training, Applicant Tracking..., Exit Interviews, Change Management, HR Transformation, Labor Relations, HR Policies, Compensation & Benefit, College Recruiting, Sourcing, Conflict Resolution, Employee Handbooks, Hiring, New Hire Orientations, Interviews
Education
Golden Gate University 2005 — 2007
Masters, Human Resource Management
Eastern Michigan University 1996 — 2002
Bachelor's Degree, Pre-Law & Business
WiLine Networks December 2014 - Present
Safeway April 2014 - December 2014
Cbeyond - Now Birch January 2013 - April 2014
Comcast January 2010 - October 2012
Comcast Cable Communications Inc. August 2004 - January 2010
Comcast Cable 2004 - 2010
AT&T broadband 2000 - 2003
Skills
High Speed Internet, Customer Retention, Direct Sales, Consultative Selling, Sales Management, Telecommunications, Sales Process, Broadband, Cold Calling, Sales Operations, Customer Satisfaction, B2B, Account Management, Sales, Telephony, Solution Selling, Strategic Partnerships, Team Building, New Business Development, Cross-functional Team..., Customer Experience, Market Penetration, Selling, Leadership, Management, Cloud Computing, Business Development, Strategy, Marketing, Training, Contract Negotiation, P&L Management, Process Improvement, Forecasting, Negotiation, Budgets, Retail, Leadership Development, Salesforce.com, Marketing Strategy, Competitive Analysis, VoIP, CRM
Education
Saint Mary's College of California 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, Graduate Studies
University of Phoenix 2010 — 2012
BS, Business Management
Canoe Ventures May 2013 - Present
House Of Munhall April 2008 - May 2013
Centerstone Technologies October 2008 - February 2009
Fiserv Insurance Solutions October 2005 - May 2008
Comcast Cable Communications, Inc October 2001 - September 2005
Skills
Test Planning, Test Automation, User Acceptance Testing, SDLC, Agile Methodologies, Requirements Analysis, Software Documentation, Quality Assurance, Databases, XML, Data Analysis, Visio
Education
Colorado College Colorado 1995 — 1996
Bachelor of Arts, Anthropology
Lawrence University 1992 — 1994
Anthropology
Fidelity Investments October 2013 - Present
JPMorgan Chase February 2011 - September 2013
JPMorgan Chase January 2008 - February 2011
Comcast Cable Communications, Inc. June 2001 - July 2007
Comcast Cable February 1999 - June 2001
Primestar, Inc. October 1994 - January 1999
Skills
Call Centers, Process Improvement, Leadership, Cross-functional Team..., Customer Experience, Time Management, Customer Satisfaction, Training, Management, Budgets, Customer Service, Sales, Team Building, Leadership Development, Call Center, Program Management, Performance Management, Quality Assurance, Employee Training, Customer Retention
Education
Midwestern State University 1983 — 1984
MA, Political Science/Public Administration
United States Air Force Academy 1972 — 1976
BS, Engineering Mechanics
Infosys March 2015 - Present
Americold Logistics, LLC. April 2014 - Present
SunTrust Bank March 2013 - February 2014
Citrix Systems Inc. July 2009 - March 2013
Comcast Cable Communications Inc June 1997 - January 2008
Skills
Citrix, Virtualization, Technical Support, VMware, Troubleshooting, Solaris, Active Directory, Cloud Computing, Citrix Metaframe, Hyper-V, Application..., Servers, Xen, Infrastructure, Software Installation, Enterprise Architecture, Integration, Windows Server, Disaster Recovery, Data Center, Enterprise Software, DNS
Education
University of Phoenix 2000 — 2002
MBA, Technology Management, 3.60
Staples June 2012 - March 2013
Kaiser Permanente January 2010 - March 2012
Kaiser Permanente July 2009 - December 2009
National Multiple Sclerosis Society April 2008 - January 2009
Corporate Express October 2005 - November 2007
State of Colorado 2005 - 2005
Comcast Cable Communications, Inc. 2000 - 2004
AT&T Broadband 2000 - 2002
Level 3 Communications 2000 - 2000
Blue Cross Blue Shield 1996 - 1999
Skills
Process Improvement, Business Process, Management, CRM, Project Management, Software Project..., E-commerce
Education
San Diego State University-California State University
B.S., Marketing
AmeriGas Propane December 2005 - Present
Pegasus Communications/Pegasus Satellite TV/DIRECTV November 2002 - November 2004
Comcast Business Communications March 2001 - July 2002
Comcast Commercial Online January 2000 - March 2001
Adelphia Cable/Harron Communications March 1999 - January 2000
PRIMESTAR Satellite Television April 1998 - February 1999
PRIMESTAR PARTNERS (PRIMESTAR Satellite Television) February 1991 - April 1998
Comcast Cable Communications, Inc. May 1987 - February 1991
Skills
Marketing Strategy, Marketing Communications, Competitive Analysis, Product Marketing, Strategic Planning, Advertising, Marketing, Marketing Management, Cross-functional Team..., Sales, Strategy, B2B, Business Development, Lead Generation, Strategic Partnerships
Education
Saint Joseph's University MBA
MBA, Marketing Management
Juniata College
BS, Business Management-Communications
Comcast July 2012 - Present
Manpower Business Solutions (MBS) at Comcast November 2010 - July 2012
CFG Health Network January 2008 - September 2011
Claddagh Resources at Tata Consultancy Services 2006 - 2008
McNeil Consumer Healthcare 2003 - 2005
Comcast Cable Communications, Inc 2002 - 2003
Skills
Business Development, Recruiting, Personnel Management, Public Relations, Customer Service, Contract Management, Applicant Tracking..., Labor Relations, Talent Acquisition, Talent Management, Strategy, Business Acumen, Training, Marketing, Relationship Mgmt, Interviews, Leadership Development, Human Resources, Leadership, Screening, Employee Relations, Hiring, Onboarding
Education
Drexel University
BA, International Area Studies
Drexel University, Philadelphia
MS, Public Policy
Universidad Complutense
Comcast Cable May 2015 - Present
Rovi March 2012 - September 2014
Rovi Corporation February 2011 - February 2012
EMC June 2010 - March 2011
Comcast Cable Communications, Inc. April 2006 - February 2009
Comcast Cable Communications, Inc. November 2002 - March 2006
AT&T Broadband January 2000 - November 2002
AT&T August 1985 - December 1999
Skills
Leadership, Project Management, Vendor Management, Product Management, Software Project..., Telecommunications, Cross-functional Team..., Program Management, Business Analysis, Strategic Planning, Six Sigma, Business Development, Business Process, CRM, Integration, Management, PMO, Process Improvement, Product Development, Project Planning, Project Portfolio..., Quality Assurance, Software Development, Strategy, Testing, Training
Education
Villanova University 2009 — 2009
Professional Certificate, Paralegal Studies
Northwestern University 1979 — 1985
MS and BA, Computer Science
Northwestern University 1979 — 1983
Master's degree, Computer Science
Comcast Cable Communications Inc. January 2008 - October 2008
Hercules & Hercules, Inc. February 2007 - January 2008
Comcast Cable 2008 - 2008
Michigan Paving & Materials Company May 2006 - November 2006
IPro Innovative Processing January 1998 - April 2006
Education
Davenport University 2000 — 2006
BBA, Accounting
Midwest Careers Institute 1998 — 1998
Certificate, Bookkeeping, Math, English, Typing
AmeriHealth Caritas July 2011 - April 2013
GSI Commerce July 2010 - April 2011
Exelon Corporation May 2007 - July 2009
Pepco Holdings Inc September 2006 - April 2007
Comcast Cable Communications, Inc March 2004 - April 2006
Sylvan Learning July 1999 - October 2003
Skills
General Ledger, Account Reconciliation, Financial Reporting, Variance Analysis, Accounting, Financial Analysis, Financial Statements, Auditing, GAAP, Journal Entries, Essbase, SEC filings, Revenue Recognition, SAP, Budgets, Accounts Payable, Accounts Receivable, Analysis, Bank Reconciliation, Cash Management, Financial Forecasting, Forecasting, Human Resources, Management, Payroll, PeopleSoft, Sarbanes-Oxley, Sarbanes-Oxley Act, Tax, Invoicing
Education
University of Houston
Bachelor of Arts, Business Administration; Accounting
Pacific Gas and Electric Company January 2015 - Present
LegalShield, Independent Associate August 2014 - Present
PG&E February 2013 - Present
International Union of Operating Engineers Local 139 April 2012 - February 2013
Admiral Security Services Inc December 2009 - November 2011
Comcast Cable Communications, Inc May 2007 - November 2011
Tiki Lounge October 2008 - November 2009
Temple Bar and Nightclub November 2007 - October 2008
MTF Relocation December 2006 - May 2007
UPS August 2004 - May 2007
Skills
Security, Telecommunications, Marketing, Social Networking, Customer Service, Leadership, Management, Outlook, Public Speaking, Sales, Team Building, Training, Troubleshooting
Education
De Anza College 2003 — 2006
A.A., political science
Q.B.F., LLC January 2011 - Present
Comcast December 2009 - January 2011
Comcast Cable Communications, Inc. January 1999 - October 2009
Palmer Communications January 1993 - December 1998
Contel Cellular January 1988 - January 1993
I.T.T. 1983 - January 1987
Skills
Executive Coaching, Performance Management, Employee Engagement, Employee Relations, Succession Planning, Talent Management, Talent Acquisition, Workforce Planning, Union Avoidance, Deferred Compensation, Labor Relations, HRIS
Education
St. Francis University 1976 — 1978
M B A, Business
Purdue University 1972 — 1976
B. A., Communications
Bellmont High 1964 — 1968
Ground Effects Landscaping Inc October 2010 - Present
C.E.S. NW Inc August 2007 - November 2008
AmSafe Bridport February 2006 - July 2007
Stone Products Inc April 2004 - February 2006
Comcast Cable Communications, Inc February 2002 - April 2004
City of Tacoma December 2001 - February 2002
CADD Consulting Services, Inc April 2001 - November 2001
AT&T Broadband June 1999 - March 2001
Skills
Customer Service, Microsoft Excel, Microsoft Word, Project Management, PowerPoint, Team Building, Project Planning, Construction, Inventory Management, Management, Photoshop, Team Leadership
Education
Green River Community College 1997 — 1999
A.A.S, Drafting Design
Nextpointe Services 2012 - Present
The Children's Center of Wayne County October 2010 - November 2011
The Children's Center of Wayne County June 2008 - October 2010
American Red Cross, Southeastern Michigan Regional Office August 2004 - June 2008
Comcast Cable Communications, Inc. February 2000 - March 2004
Skills
Ability to motivate..., Creative Talent..., Team Building, Recruiting, Training, Human Resources, Employee Relations, Coaching, Personnel Management, Leadership, Management, Talent Acquisition, Onboarding, Talent Management
Education
Central Michigan University
Master of Science, Human Resources Administration
Oakland University
Bachelors of Arts, Human Resources Development
HCL Infosystems Ltd. June 2015 - Present
Assure Funding May 2015 - June 2015
Dish Network September 2014 - April 2015
Cablevision February 2011 - July 2014
Youngsoft, Incorporated April 2009 - October 2010
Comcast Cable Communications, Inc December 2006 - August 2008
Sento Corporation September 2005 - March 2006
Skills
Business Analysis, Management, Networking, Leadership, Process Improvement, Project Management, Business Development, Training, Vendor Management, Microsoft Office, Strategic Planning, Team Leadership, Program Management, Sales, Coaching, Customer Service, New Business Development, Windows, Performance Management, Operations Management, Technical Support, Integration, Customer Support, Troubleshooting, Strategy, Recruiting, Software Documentation, CRM, Security, Consulting, Cross-functional Team..., Team Building
Education
DeVry Institute of Technology 1985 — 1987
Computer and Information Sciences and Support Services
DeVry University 1985 — 1987
Charter Communications November 2013 - Present
Charter Communications February 2013 - November 2013
Comcast Cable Communications Inc November 2011 - July 2012
Comcast Cable Communications Inc July 2010 - November 2011
Comcast Cable Communications Inc July 2007 - July 2010
Comcast Cable Communications Inc September 2005 - July 2007
Comcast Cable Communications Inc October 2002 - September 2005
ATT Broadband 2000 - 2002
Marsh & McLennan Companies, Inc. 1999 - 2000
Skills
General Ledger, Corporate Finance, Financial Reporting, Forecasting, Accruals, Budgeting, Compensation, Excel, Financial Analysis, Microsoft Office, Oracle, Accounting, Financial Accounting, Management Accounting, P&L Responsibility, Full P&L Responsibility, P&L Analysis, Operating Budgets, Department Budgeting, Budget Process, Callidus, Essbase, Telecommunications, Telecom Expense..., Microsoft Excel, Account Reconciliation, Access, Finance, Budgets, Financial Forecasting, Invoicing, Auditing, Process Improvement, Variance Analysis, Leadership, Management, Capital Budgeting, Journal Entries, Sarbanes-Oxley Act, Cross-functional Team..., Analysis, Vendor Management, Project Management, Account Management
Education
Colorado State University 1995 — 1999
BS
Kforce Inc February 2015 - Present
Innosource October 2013 - May 2014
InnoSource August 2010 - October 2013
Elan Financial Services June 2010 - July 2010
Comcast Cable Communications Inc 2010 - June 2010
Comcast Cable Communications Inc November 2009 - April 2010
Comcast Cable Communications Inc August 2007 - November 2008
Comcast Cable Communications Inc August 2007 - August 2008
Skills
Troubleshooting, Customer Service, Windows 7, Technical Support, Active Directory, Help Desk Support, Windows XP, Management, Computer Hardware, Network Administration
Education
Pittsburgh Technical Institute 2002 — 2006
Associate's Degree, Multimedia Technologies