Commerce Insurance
The Commerce Insurance Company, formerly known as Commerce Insurance Group, is an American company that provides personal insurance, commercial property insurance, and casualty insurance in Massachusetts and New Hampshire. Their core product lines include personal automobile, homeowners, and commercial auto insurance. Headquarters: Webster, MA CEO: Jaime Tamayo (2010–) Founder: Arthur J Remillard Jr Founded: 1972 Parent organizations: MAPFRE, MAPFRE Insurance Subsidiary: MAPFRE Insurance Company Inc.
Commerce Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Commerce Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Commerce Insurance Salaries. You can even request information on how much does Commerce Insurance pay if you want to. Learn about salaries, pros and cons of working for Commerce Insurance directly from the past employees.
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250 Commerce Insurance employees in database. Find out everything there's to know about Commerce Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Commerce Insurance Employees
The Hanover Insurance Group March 2014 - Present
The Hanover Insurance Group February 2011 - March 2014
The Hanover Insurance Group June 2010 - February 2011
Commerce Insurance April 2008 - June 2010
Commerce Insurance March 2005 - April 2008
Commerce Insurance May 2003 - March 2005
Commerce Insurance April 2001 - May 2003
Skills
Underwriting, Microsoft Office, Microsoft MapPoint, Lotus Notes, Business Strategy, Business Analysis, Business Planning, Business Development, Business Intelligence, Business Objects, Marketing Communications, Customer Service, Claim Investigation, Claims Handling, Data Analysis, Financial Analysis, Financial Reporting, Strategic Planning, Data Modeling, Financial Modeling, Written & Oral..., Presentation Development, Mentoring, Property & Casualty..., Insurance Law, Market Analysis
Education
Nichols College 2003 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Worcester State College 1999 — 2003
Bachelor of Applied Science (BASc), Psychology and Business, 3.0
LWCC September 2009 - Present
Commerce Insurance February 2003 - September 2009
Gen Re July 1991 - February 2003
North Carolina Department of State Treasurer -Retirement Systems Division June 1990 - June 1991
Skills
Insurance, Property, Enterprise Risk..., Financial Risk, Public Relations, Risk Assessment, Liability, Risk Management, General Insurance, Property & Casualty..., Management, Investments, Underwriting, Property, Commercial Insurance, Portfolio Management, Workers Compensation, Legal Liability
Education
Vanderbilt University - Owen Graduate School of Management 1988 — 1990
MBA, Finance
Emory University 1982 — 1986
1986, Philosophy
Avon Old Farms 1979 — 1982
The Hanover Insurance Group September 2012 - Present
The Hanover Insurance Group January 2006 - September 2012
Blue Cod Technologies 2004 - 2006
Allmerica Financial Services 2000 - 2004
Commerce Insurance 1992 - 2000
Skills
Program Management, SDLC, Business Analysis, Project Management, Insurance, Performance Management, Project Scope..., Project Planning, Recruiting, Business Process..., Testing, Data Warehousing, Process Improvement, Requirements Gathering, Vendor Management, Requirements Analysis, PMP, Business Requirements
Education
Boston College
BS, Marketing, Operations Management
Boston University
MBA
Mapfre November 2013 - Present
MAPFRE/Commerce Insurance March 2013 - November 2013
Commerce Insurance December 1996 - March 2013
Skills
Insurance
Education
Marianhill Central Catholic High School 1978 — 1984
Nichols College
Loss Solutions Group June 2014 - Present
Killingly Public Schools January 2014 - May 2014
Spirol International March 2012 - April 2013
Spirol International March 2011 - March 2012
Commerce Insurance 1999 - 2000
Skills
Sales, Technical Product Sales, Special Pricing, Account Management, New Business Development, Customer Service, Negotiation, Key Account Management, Pricing, CRM, Sales Management, Sales Operations
Education
Eastern Connecticut State University 1989 — 1993
Communication, General
Independent September 1987 - Present
A+ Reading Tutor September 2010 - Present
Real Estate April 2001 - Present
Dudley-Charlton Regional School District September 2006 - May 2011
Commerce Insurance October 1993 - July 2006
Paul Revere Insurance Company July 1992 - October 1993
State Mutual/Allmerica Financial Companies September 1987 - July 1992
Skills
SDLC, Management, Leadership, Requirements Analysis, Requirements Gathering, Business Analysis, Vendor Management, Process Improvement, IT Strategy, Software Project..., Systems Analysis, Visio, Disaster Recovery, Project Management, Enterprise Architecture, Software Development, Business Intelligence, Negotiation, Insurance, PMP, Team Building, Consulting, Property & Casualty..., Analysis, Customer Service, Team Leadership
Education
Bay Path College
Education Specialist
Nichols College 1990 — 1993
MBA
University of Bridgeport 1982 — 1986
Bachelor of Applied Science (B.A.Sc.), Graphic Design
Wilson Reading Systems 2010 — 2011
Wilson Level 1 Certification, Elementary Education and Teaching
Masschusetts Department of Education 2010 — 2010
Educator Licenses (PreK-2 and Elementary Grade1-6), Elementary Education and Teaching
French River Education 2010 — 2010
Educator Licensure, Elementary Education and Teaching
Massachusetts Board of Realtors 2001 — 2001
Real Estate Salesperson License, Real Estate
Northeastern University 2000 — 2000
Certificate of Professional Achievement/Webmaster Technology, Information Technology
Boston University 1998 — 1998
Project Managment Certificate, Information Technology
Project Management Institute 1999 — 1999
PMP - Project Management Professional, International Certification - Project Management
Nationwide Insurance July 2015 - Present
UHealthSolutions March 2014 - March 2015
Safeco Insurance November 2011 - December 2013
Nationwide Insurance August 2010 - June 2011
Commerce Insurance January 2002 - December 2009
Worcester County Insurance Institute 2008 - 2009
Central Massachusetts CPCU Society 2008 - 2009
Arbitration Forums 2002 - 2009
Commerce Insurance January 2000 - January 2002
Commerce Insurance January 1996 - January 2000
Skills
Property & Casualty..., Casualty, Claim, Insurance, Subrogation, Liability, Underwriting, Claim Investigation, CPCU, Claims Management, Training, Negotiation, Liability Analysis, Legal Liability, Commercial Lines, Commercial Insurance, Property Damage, Litigation Management, General Insurance, Professional Liability, Casualty Insurance
Education
Nichols College 1996 — 2000
M.B.A, Business Administration, 3.72
Bryant University 1992 — 1996
B.S, Business Administration and Marketing, 3.4
Tourtellotte High School 1988 — 1992
Bank of America July 2003 - Present
VisionCor Inc September 2002 - July 2003
Allmerica Financial June 2000 - June 2002
Allmerica Financial June 1998 - June 2000
Commerce Insurance February 1990 - June 1998
PayChex, Inc November 1987 - January 1990
Education
Ashford University 2008 — 2009
MBA
Central Piedmont Community College 2007 — 2007
Nichols College 1990 — 1997
BS
Monroe Community College 1985 — 1987
MAPFRE U.S.A. Corp. March 2014 - Present
MAPFRE U.S.A. Corp. June 2011 - March 2014
MAPFRE U.S.A. Corp. February 2010 - June 2011
Commerce Insurance October 2007 - February 2010
Webster Manor Nursing Home March 2004 - October 2007
Skills
Claim, Casualty Insurance, Insurance, Commercial Insurance, General Insurance, Liability, Claims Management, Underwriting, Property & Casualty..., Customer Service, Claim Investigation, Property Damage, Microsoft Office, Claims Handling, Microsoft Excel, Professional Liability, Litigation Management, Negotiation, Microsoft Word, Training, Claims Resolution
Education
Nichols College 2014 — 2018
Master of Business Administration (M.B.A.), and Master of Science in Organizational Leadership
Nichols College 2006 — 2009
Bachelor of Arts (BA), Psychology and English
Lee Hecht Harrison February 2015 - Present
Diamond Peak Advisors June 2012 - Present
InsuraMatch January 2014 - November 2014
Encharter Insurance October 2013 - November 2014
Board Experience 1996 - 2014
GMAC Insurance March 2010 - May 2012
Commerce Insurance January 2007 - December 2008
California State Automobile Association (AAA) September 1989 - January 2007
Golden Gate University 1989 - 1996
Skills
Insurance, Property & Casualty..., Underwriting, Casualty, Claim, General Insurance, Reinsurance, Liability, Risk Management, Commercial Insurance, Claims Management, Life Insurance, Mergers & Acquisitions, Executive Management, Legal Liability, Process Improvement, Financial Services, Marketing Strategy, Subrogation, Claims Handling, Liability Analysis, Employment Practices..., Call Centers, Commercial Lines, Property Damage, Finance, Customer Retention, Professional Liability, Umbrella Insurance, Employee Benefits, Business, Brokers, Workers Compensation, Actuarial Science, Inland Marine, D&O, Claim Investigation, Enterprise Risk..., Financial Risk, Investments, P&C Insurance, Health Insurance, Homeowners, Term Life Insurance, Fixed Annuities, Litigation Management, Excess, Expert Witness, Arbitration, Executive Coaching
Education
Harvard Business School 1999 — 1999
Advanced Management, Leadership
USC Gould School of Law
JD, Law
University of California, Santa Barbara
BA, Business Economics
University of Southern California - Marshall School of Business
MBT, Taxation
The Hanover Insurance Group November 2014 - Present
The Hanover Insurance Group October 2013 - November 2014
Travelers October 2005 - October 2013
Premier Insurance Company August 2003 - October 2005
Outback Steakhouse January 2002 - May 2004
Madbrook Academy September 1995 - March 1998
Commerce Insurance January 1995 - September 1995
The Hanover Insurance Group May 1993 - January 1995
Fusaro, Altomare & Ermilio August 1991 - January 1993
Skills
Property & Casualty..., Claims Management, Claim, Liability, Insurance, Casualty, Commercial Insurance, General Insurance, Commercial Lines, Legal Liability, Workers Compensation, Subrogation, Professional Liability
Education
Becker College 1995 — 1996
Certificate, Early Childhood Education and Teaching
Becker College 1988 — 1990
Associate's degree, Paralegal
The Hanover Insurance Group June 2014 - Present
The Hanover Insurance Group June 2012 - June 2014
Mapfre March 2011 - June 2012
Mapfre August 2008 - March 2011
Commerce Insurance 2005 - 2008
Commerce Insurance Company 2003 - 2004
Skills
Property & Casualty..., Insurance, Casualty, Underwriting, General Insurance, Commercial Lines, Process Improvement, Claim
Education
Nichols College
Master of Business Administration (MBA)
Worcester State College
Bachelor's degree, Business Administration and Management, General
MAPFRE Insurance November 2013 - Present
MAPFRE Insurance May 2013 - November 2013
MAPFRE Insurance March 2012 - May 2013
MAPFRE Insurance October 2010 - March 2012
MAPFRE Insurance April 2009 - October 2010
MAPFRE Insurance March 2005 - April 2009
Commerce Insurance October 2000 - March 2005
Commerce Insurance September 1998 - October 2000
Commerce Insurance December 1994 - September 1998
Commerce Insurance June 1993 - December 1994
Skills
Business Analysis, Insurance, Business Requirements, Requirements Analysis, Visio, Requirements Gathering, Software Project..., General Insurance, Project Delivery, Process Improvement, Business Process, System testing, QA Testing, Organization, Customer Service, Communication Skills, Facilitations, Project Management, Facilitation, Property & Casualty..., System Testing, Quality Assurance
Education
Worcester County Insurance Institute
Insurance
Framingham State College 1989 — 1993
Bachelor of Applied Science (BASc), Business Administration and Management, General
Michael L. Hamlin, CPA December 2013 - Present
Thomas W. Bates & Associates, LLC December 2011 - December 2013
Mocera Visconti & Company CPAs LLP March 2003 - December 2011
Tonneson & Company CPAs PC August 1998 - March 2003
Commerce Insurance January 1997 - August 1997
Skills
Tax, Accounting, Auditing, GAAP, Financial Reporting, Tax Preparation, CPA, Revenue Recognition, QuickBooks, Internal Controls, Bookkeeping, Multi-Jurisdictional..., Consolidated Tax..., Corporate Tax, Assurance, Income Tax, Finance, Management
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2005 — 2009
MST, Taxation
Nichols College 1994 — 1998
BA, Accounting
Commerce Insurance November 2009 - Present
DMX Group June 2006 - July 2009
DMX Inc. June 2006 - June 2009
DMX Music 2006 - 2009
DMX Group 2006 - 2009
Skills
Customer Service, Outlook, Microsoft Office, Account Management, Microsoft Excel, Accounting, Team Building, Insurance, Process Improvement
Education
Curry College 1999 — 2003
Bachelor's, Communications, Public Relations, Computers
Alex and Ani June 2014 - Present
Seven Swords Media, LLC October 2012 - June 2014
Mediapeel February 2012 - October 2012
Steve Minichello March 2009 - August 2009
Commerce Insurance February 2009 - May 2009
Skills
Video Editing, Final Cut Pro, Videography, Video Production, Videographer, Documentaries, After Effects, Cinematography, Camera Operating, Final Cut Studio
Education
New England Institute of Technology 2009 — 2012
Bachelor's degree, Digital Recording Arts
The Hanover Insurance Group December 2014 - Present
CVS Caremark Corporation April 2013 - December 2014
Travelers January 2010 - July 2012
Sports Authority April 2008 - January 2010
FCCI Insurance May 2005 - January 2008
Purmort & Martin Insurance Agency, LLC November 2002 - May 2005
Commerce Insurance October 1989 - October 2002
Skills
Associate in Claims..., Previously supervised..., Have handled Commercial..., Excellent customer..., Customer Service, Claim, Insurance, Adjusters, Property Damage, Legal Liability, General Liability claims, Premise liability and..., Claims Management, Casualty, Commercial Lines, Claims Handling, Commercial Insurance, Liability Analysis, Risk Management, Claims Investigations, Investigation, Liability, Property & Casualty..., Workers Compensation, Litigation Management, Subrogation, Claim Investigation, General Insurance, Personal Injury, Casualty Insurance
Education
Framingham State College 1985 — 1989
Bachelor of Arts (B.A.), Sociology
Uxbridge High School 1982 — 1985
High School Diploma, College Prep
Rhode Island Interlocal Trust April 2013 - Present
The Providence Mutual Fire Insurance Company May 2006 - April 2013
Commerce Insurance January 2004 - May 2006
Alexander, Aronson, Finning & Co., P.C. May 2001 - January 2004
Skills
Risk Management, Internal Audit, Auditing, Insurance, Enterprise Risk..., Internal Controls, Sarbanes-Oxley Act, Accounting, Financial Risk, Financial Analysis, Financial Reporting, Process Improvement, Risk Assessment, Microsoft Excel, Budgets, General Ledger, CPA
Education
Assumption College 1997 — 2001
BA, Accounting
RBS Citizens Group December 2011 - Present
Commerce Insurance October 2008 - January 2012
federal reserve bank of boston October 2000 - October 2008
VERNON SOFTWARE, Inc May 1999 - October 2008
MERRILL LYNCH INSURANCE GROUP. November 1997 - October 2000
UNITED HEALTHCARE ADMINISTRATORS, Inc. October 1994 - November 1997
AQUIDNECK MANAGEMENT ASSOCIATES, LTD February 1991 - October 1994
Skills
IT Audit, CISA, Information Technology, Information Security..., CISSP, Information Security, Vulnerability Assessment, SAS70, ISO 27001, Networking, Enterprise Risk..., Security, Business Continuity, CISM, Disaster Recovery, Risk Management
Education
Central Connecticut State University 1989 — 1992
BS in Science, Management Information System
Marsh & McLennan August 2007 - Present
Travelers Insurance February 1998 - August 2007
Gallagher & Cavanaugh, LLP September 2000 - April 2001
Travelers Insurance December 1989 - February 1998
Commerce Insurance June 1986 - December 1989
Skills
General Liability, Negotiation, Contract Negotiation, Problem Solving, Auto Liability, Liability Analysis, Legal Liability, Litigation Strategy, Customer Service, Employment Practices..., Employment..., Directors & Officers..., Errors & Omissions, Fiduciary Liability, Consulting, Advocacy, Volunteering, Community Service, Cancer Research Advocate, Microsoft Word, Microsoft Excel, Litigation Management, Liability, Claim, Property & Casualty..., Insurance, Claims Management, Product Liability, Risk Management, Litigation, Commercial Insurance, Management, Casualty, Fitness, Coaching, Underwriting, Corporate Law, Umbrella Insurance, Analysis, General Insurance, D&O, Fiduciary, Financial Risk, Property Claims, Reinsurance, Process Improvement, Health Insurance, Workers Compensation, Brokers, Captives
Education
Massachusetts School of Law 1992 — 1996
J.D., Civil Litigation
Anna Maria College 1989 — 1992
MBA, Business, 3.88 G.P.A.
Assumption College 1982 — 1986
B.A., Business, Politics, English
Sutton High School 1978 — 1982
College Prep
Assumption College September 2009 - Present
Northeast Insurance Agency September 2007 - Present
Worcester County Memorials April 2009 - April 2011
Commerce Insurance January 2004 - December 2007
Skills
Insurance, Claim
Education
Assumption College 1999 — 2003
BS, Management
St. John's High School 1995 — 1999
Bass Pro Shops Assistant to the VP of Business AffairsHorry Georgetown Technical CollegeSeptember 2008 - Present
Horry Georgetown Technical College September 2008 - August 2010
The Hanover Insurance Group 2000 - 2006
Commerce Insurance 1995 - 2000
Education
Fitchburg State University 1986 — 1988
McGladrey May 2010 - Present
Tech Commandos December 2006 - May 2010
Commerce Insurance 2002 - 2005
Skills
Microsoft CRM, CRM, Scribe Insight, SSRS, Software Development, ERP, JavaScript, SDLC, XML, Microsoft Dynamics, Web Services, Business Analysis, Business Process..., Solution Architecture, Windows Server, Crystal Reports
Education
Goldey Beacom College 2001 — 2005
Bachelor, Computer Information Systems
MAPFRE U.S.A. Corp. November 2006 - Present
Commerce Insurance March 1992 - March 1995
Education
Assumption College 1986 — 1990
Bachelor's degree, American Government and Politics (United States)
Episcopal Divinity School October 2014 - Present
Horry Georgetown Technical College September 2008 - September 2014
Bass Pro Shops May 2007 - August 2008
The Hanover Insurance Group 2000 - 2006
Commerce Insurance December 1995 - August 2000
Skills
Microsoft Excel, Customer Service, Event Planning, Teaching, Fundraising, Staff Development, Social Media, Employee Relations, Insurance Law, Liability, Office Management, Research, Analysis, Team Building
Education
Fitchburg State University 1986 — 1988
Bachelor of Arts, English
Mount Wachusett Community College 1984 — 1986
Associate in Science, Communications and Broadcasting
The Guardian Life Insurance Company of America October 2014 - Present
Unum May 2013 - October 2014
Unum January 2012 - May 2013
Unum August 2010 - January 2012
Commerce Insurance June 2005 - March 2010
Skills
Negotiation, Disability Insurance, Customer Service, Underwriting, Health Insurance, Management, Insurance, Claim, Employee Benefits, Claims Management, Life Insurance, Training
Education
Eastern Connecticut State University 2001 — 2004
Bachelor of Science, Communications - concentration in Public Relations
Adobe July 2013 - Present
Neolane May 2010 - July 2013
Dimensional Insight June 2007 - May 2010
Safety Insurance 2006 - 2007
Commerce Insurance 2002 - 2006
Skills
Management, Marketing Strategy, Marketing, Program Management, Social Media Marketing, Marketing Automation, Lead Generation, SaaS, Social Media, Salesforce.com, Enterprise Software, Email Marketing, New Business Development, Digital Marketing, Direct Marketing, B2B Marketing, Online Marketing, CRM, Multi-channel Marketing, Business Development, Account Management, Solution Selling
Education
Clark University 1999 — 2001
Masters of Science, Marketing Communications
Worcester State University 1996 — 2000
BA, Communications
University of Worcester 1998 — 1998
Study Abroad Program
Chicopee High School
MAPFRE Insurance June 2002 - Present
Commerce Insurance September 2001 - June 2002
Commerce Insurance September 1998 - September 2001
Commerce Insurance October 1995 - September 1998
Commerce Insurance November 1993 - October 1995
Damage Track, a division of Supermarket Information Systems June 1992 - November 1993
Skills
Subrogation, Liability, Casualty, Property, Claims Management, Litigation Management, Dispute Resolution, Auditing, Claim, Casualty Insurance, Professional Liability, Legal Liability, Property, Claim Investigation
Education
Nichols College
Masters, Business Administration
American Educational Institute
Casualty Claim Law Specialist Designation, Insurance Law
Worcester State University
BS, Economics
EJ McGrath Insurance Agency February 2007 - Present
TD Bank Group February 2005 - October 2006
Drake Swan & Crocker Insurance May 1997 - September 2002
Commerce Insurance October 1995 - May 1997
Skills
Outlook, Customer Service, Microsoft Excel, Microsoft Office, Insurance, Microsoft Word, Research, Teaching, Sales, Training
Education
Bridgewater State College 1990 — 1994
Bachelor of Science, Social Work
Harwich High School 1986 — 1990
High School
Commerce Insurance December 2012 - Present
Commerce Insurance February 1990 - Present
Commerce Insurance January 2010 - December 2012
Skills
Business Intelligence, Property & Casualty...
Education
Nichols College
Business Administration
FM Global August 2013 - Present
Commerce Insurance/ MAPFRE January 2010 - August 2013
Commerce Insurance August 2008 - January 2010
Commerce Insurance May 2004 - August 2008
Putnam Investments 1997 - 2004
Skills
Property & Casualty..., Employee Training, Job Coaching, Personal Lines Auto, Personal Lines Property, Umbrella Insurance, Customer Service..., Customer Service..., Microsoft Office, Outlook, Underwriting, Financial Analysis, Analysis, Commercial Lines, Budgets, Quality Assurance, Commercial Insurance, Risk Management, Inland Marine, General Insurance, Liability, Legal Liability, 401k, Homeowners, Human Resources, Insurance, Process Improvement, Claim
Education
Rhode Island College 1991 — 1995
Bachelor of Arts (B.A.), Psychology, Human Resources, Criminal Justice
North Smithfield High School 1988 — 1991
College Prep
Nichols College
Master of Business Administration (M.B.A.), International Business Operations
Martha's Vineyard Hospital May 2015 - Present
Access Oxford June 2014 - April 2015
Commerce Insurance November 2013 - April 2015
Taylor Brooke Winery June 2014 - December 2014
Better Business Bureau September 2013 - October 2013
MetroWest YMCA September 2011 - August 2013
Skills
Social Media, Microsoft Word, Public Speaking, Time Management, Photoshop, PowerPoint, Customer Service
Education
Framingham State College 2008 — 2012
Bachelor of Arts Communications, Cinematography and Film/Video Production
Commerce Insurance July 2011 - Present
Commerce Insurance January 2010 - July 2011
Commerce Insurance November 2007 - January 2010
Allstate August 2006 - November 2007
Allstate August 2005 - August 2006
Allstate January 2004 - August 2005
Education
Ashford University
BS, Organizational Management
Sukay & Associates October 2004 - Present
Holy Family University January 2004 - Present
Commerce Insurance August 1996 - December 2004
Intelligent Electronics 1995 - 1996
Skills
Financial Analysis, Mergers, Accounting, Banking, Strategic Planning, Human Resources, Compensation & Benefit, Leadership Development, Workers Compensation, Mergers & Acquisitions, Small Business, Insurance, Employee Benefits, Strategy, Policy, Health Insurance, Finance, Leadership, Training, Personnel Management, Executive Management, Team Building, Succession Planning, Risk Management, Management Consulting, Organizational..., Coaching, Analysis, Management, Recruiting, Compensation & Benefits
Education
Holy Family University 2001 — 2003
MS, Human Resources
Holy Family University 1987 — 1997
BA, Accounting
Imperial Distributors September 2013 - Present
OfficeTeam August 2013 - November 2013
NEM Antiques Mkt January 2013 - July 2013
Universal Mind September 2007 - May 2011
Commerce Insurance December 1989 - January 2007
Skills
Budgets, Human Resources, Employee Benefits, Event Management, Recruiting, Contract Negotiation, Project Management, Onboarding, Office Management, Benefits Administration, Employee Relations, Training, Management, Program Management, Customer Service, Microsoft Word, Time Management, Team Building, Leadership, Administration, Outlook, Team Leadership, Process Improvement
Education
Bay Path College 2007 — 2009
HR Generalist, Human Resources
Nichols College
Associate's degree, Business Management
Hill-Rom March 2011 - Present
Beaumont Rehabilitation Center April 2000 - Present
Ferring Pharmaceuticals June 2010 - March 2011
Wyeth Pharmaceuticals February 2006 - November 2009
Commerce Insurance September 2000 - February 2006
Skills
Training, Sales, Coaching, Team Building, Strategic Planning, Customer Service, Management, Microsoft Word, Microsoft Excel, Budgets, Microsoft Office, Healthcare, Leadership, Public Speaking, Insurance, Marketing, Account Management, Software Documentation, Business Analysis, Orthopedic, Hospitals, Pharmaceutical Industry, Pharmaceutical Sales, Medical Devices, Product Launch, Sales Management, Sales Presentations
Education
Mount Wachusett Community College 1997 — 1999
Physical Therapy Assistant, 3.63
Worcester State College 1993 — 1997
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General, 3.26
The Hanover Insurance Group February 2015 - Present
The Hanover Insurance Group June 2011 - February 2015
The Hanover Insurance Group May 2014 - October 2014
Castle Kids Preschool and Childcare August 2010 - June 2011
Commerce Insurance May 2008 - August 2010
Fidelity Investments August 2006 - December 2007
Putnam School of Early Learning January 2004 - January 2006
Skills
Insurance, Commercial Insurance, Commercial Lines, Inland Marine, Customer Service, Employee Benefits, Claim, General Insurance, Property, Underwriting, Microsoft Office
Education
Bay Path University 2015 — 2017
Master of Education (M.Ed.), Elementary Education and Teaching
Bay Path College
Bachelor of Arts (B.A.) Liberal Studies, Minor in Early Childhood Education and Psychology
MAPFRE U.S.A. Corp. October 2013 - Present
MAPFRE U.S.A. Corp. March 1993 - November 2013
Commerce Insurance July 1983 - 1993
Worcester Memorial Hospital January 1982 - July 1983
Nypro March 1981 - December 1981
Skills
IT Strategy, Information Technology, Virtualization, Application Architecture, Project Management, IT Service Management, Management, Team Leadership, Data Center, Disaster Recovery, Enterprise Architecture, Enterprise Software, SaaS, IT Management, Software Development, Process Improvement, Leadership, High Availability, Vendor Management, Change Management, Budgets, SDLC, Citrix, Java, IT Operations, Integration, IBM iSeries, Insurance, Infrastructure..., Procurement, Telecommunications, Business Intelligence, Strategy, VoIP, Data Warehousing, Agile Methodologies, Team Building, Oracle, SharePoint, Cloud Computing, Websphere, Business Continuity, Windows, Financial Services, Technical Architecture, Organizational..., Telecommunications..., Analytics, Infrastructure, ITIL
Education
Clark University 1985 — 1988
BS, Information Systems
Worcester Polytechnic Institute 1977 — 1981
Computer Science
Wilmington Friends 1975 — 1977
Highschool, Regular/General High School/Secondary Diploma Program
American Heart Association March 2007 - Present
UHY Advisors June 2005 - December 2006
Commerce Insurance October 2003 - February 2005
Skills
Non-profits, Customer Service, Nonprofits, Social Media Marketing, Strategic Planning, Marketing Communications, Facebook, Marketing Strategy, Blogging, Volunteer Management, Advertising
Education
College of the Holy Cross 1999 — 2003
BA, English
Harleysville Insurance January 2011 - Present
Putanm School System February 2007 - January 2011
Commerce Insurance December 1987 - October 2006
Skills
Claim, Commercial Insurance, Legal Liability, Insurance, Liability, Property & Casualty..., Underwriting, Casualty, Workers Compensation, Claims Management, Reinsurance, Umbrella Insurance, Risk Management, Health Insurance, Life Insurance, Subrogation, Brokers
Education
Newbury College 1982 — 1984
Associates, Merchandising and Business Management, 3.8
TJX April 2009 - Present
TJX September 2007 - April 2009
TJX October 2006 - September 2007
TJX February 2006 - October 2006
Commerce Insurance July 2003 - January 2006
Skills
Trend Analysis, Apparel, Visual Merchandising, Merchandise Planning, Assortment, Trend, Trend Forecasting, Fashion, Merchandising, Retail, Styling
Education
Johnson and Wales University 2000 — 2003
Bachelor of Science (B.S.), Retail Marketing and Management
Fashion Institute of Technology 1999 — 1999
Fashion Merchandising
CentriNet Corp. January 2015 - Present
MAPFRE May 2014 - August 2014
Commerce Insurance October 2009 - May 2014
Commerce Insurance January 2008 - October 2009
Commerce Insurance January 2007 - January 2008
Commerce Insurance January 2006 - July 2006
Skills
Data Center, Computer Operations, Leadership, Customer Service, Analysis, IBM iSeries, Training, Team Building, Personal Training, Boxing Instruction, Windows, Information Technology, Help Desk Support, Citrix
Education
Nichols College 2005 — 2013
Associate's Degree, Business Administration and Management, General
Bartlett high school 1999 — 2003
Liberty Mutual May 2011 - Present
Liberty Mutual April 2013 - July 2014
Travelers Insurance 1998 - 2011
Crawford & Company 1995 - 1998
Boston Adjustment 1985 - 1995
Commerce Insurance 1984 - 1985
Sentry Insurance 1979 - 1984
Sentry Insurance 1977 - 1979
Skills
Claim, Microsoft Office, Team Building, Property & Casualty..., Training, Leadership, Budgets, Customer Service, Management, Coaching, Customer Satisfaction, Property Damage, Claims Management, Insurance, New Business Development, Subrogation
Education
Assumption College 1973 — 1977
BA, English
The Hanover Insurance Group July 2014 - Present
Commerce Insurance March 1997 - July 2014
Skills
Insurance, Property & Casualty..., Casualty, Liability, Strategic Planning, Underwriting, Public Speaking, Legal Liability, General Insurance, Professional Liability, Homeowners, Commercial Lines, Property Damage, Reinsurance
Education
Nichols College 2002 — 2014
Bachelor's Degree, Business Administration and Management, General
Self-employed June 2004 - Present
TrueAdvantage June 2001 - June 2004
Envision Development Corporation January 2000 - June 2001
Commerce Insurance July 1998 - January 2000
Keane, Inc. July 1984 - November 1986
Hills Department Stores October 1983 - June 1984
State Mutual Insurance Company June 1982 - October 1983
Education
Anna Maria College
Master's degree, Education
Nichols College
Bachelor of Science (B.S.), Management Information Systems, General
Arthur J. Gallagher & Co. 2013 - Present
Gallagher Bollinger 2008 - Present
Commerce Insurance 2003 - 2008
Skills
Insurance, Commercial Insurance, Property & Casualty..., Product Development, Legal Liability, Financial Services, Commercial Lines, Underwriting, Marketing, Mergers, General Insurance, Risk Management
Education
University of Pennsylvania - The Wharton School 1997 — 1998
AEE, Advanced Executive Education Program
Colorado College 1972 — 1976
BA, Economics & Math
MAPFRE Commerce April 2014 - Present
Commerce Insurance March 2012 - April 2014
Yankee Candle Company May 2010 - February 2012
Yankee Candle Company August 2009 - November 2009
Fastenal May 2008 - August 2008
Skills
Customer Service, Inventory Management, Inventory Control, Peronal Lines Producer...
Education
Isenberg School of Management, UMass Amherst 2005 — 2009
Marketing, Business
Palmer High School 2001 — 2005
HS Diploma, College Prep
Cybex International July 2010 - Present
Cybex International April 2007 - July 2010
Laddawn Inc. January 2006 - March 2007
Webster Five Cents Savings Bank April 2002 - January 2006
Commerce Insurance May 2001 - September 2001
Skills
Active Directory, Management, Budgets, Networking, Software Development, Strategic Planning, Training, HTML, Integration, Program Management, System Administration, Servers, Team Leadership
Education
Nichols College 2002 — 2004
MBA
Saint Anselm College 1998 — 2002
BA, Computer Science
Liberty Mutual Insurance July 2012 - Present
Liberty Mutual Insurance August 2008 - August 2012
Liberty Mutual Group May 2005 - August 2008
Liberty Mutual August 2004 - April 2005
Liberty Mutual September 2000 - August 2004
Liberty Mutual Group March 1998 - September 2000
Commerce Insurance June 1996 - March 1998
USF&G June 1992 - June 1996
Skills
Analysis, Finance, Management, Pricing, Project Planning, Variance Analysis, Financial Analysis, Analytics, Risk Management
Education
Boston College - Wallace E. Carroll Graduate School of Management 1997 — 2001
The Johns Hopkins University 1988 — 1992
BA
Rapid7 January 2015 - Present
Rapid7 May 2014 - February 2015
Rapid7 February 2014 - April 2014
Rapid7 December 2012 - January 2014
Rapid7 November 2011 - December 2012
Vasco Data Security April 2011 - November 2011
Vasco Data Security April 2009 - April 2011
Vasco Data Security March 2007 - April 2009
Commerce Insurance 2005 - 2007
Skills
Network Security, Security, Information Security, Computer Security, Penetration Testing, CISSP, Vulnerability Management, Linux, Leadership, Salesforce.com, Professional Services, Pre-sales, Business Intelligence, CRM, Vulnerability Assessment, Enterprise Software, Encryption
Education
Marist College 1999 — 2003
Bachelor of Science, Information Technology
Clark University
Master Certificate, Computer Career Institute
Bertucci's July 2014 - Present
Commerce Insurance October 2012 - July 2014
Commerce Insurance May 2012 - October 2012
SSG Development LLC June 2011 - May 2012
Profilo Wellness Center & Day Spa July 2009 - May 2012
Caron Building Corporation January 2004 - October 2011
O'Neil Associates July 2011 - August 2011
Pump It Up July 2007 - November 2009
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Fast Learner, Microsoft Office, Microsoft Publisher, Photoshop, Multi Tasking, Exceptionally Organized, Highly detail oriented, Accounts Receivable, Invoicing, Marketing, Customer Service, Telephone Skills, Outlook, Time Management, Social Media, Event Planning, Facebook, Training, Social Networking, Leadership, Public Speaking, Inventory Management, Communication, Access, Teamwork, Hospitality, Team Building, Management
Education
Nichols College 2013 — 2015
Bachelor of Business Administration (B.B.A.), Criminal Justice Management
Quinsigamond Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Quinsigamond Community College 2008 — 2012
Associate's degree, Criminal Justice/Law Enforcement Administration
Nashoba Regional High School 2005 — 2009
Diploma, General
Citizens Bank September 2015 - Present
MAPFRE U.S.A. Corp. November 2012 - April 2015
Consultant Services March 2012 - November 2012
BJ's Wholesale Club December 2011 - March 2012
Commerce Insurance May 2010 - November 2011
Commerce Insurance May 2008 - July 2010
CVSCaremark Corporation August 2005 - May 2008
Allmerica Financial April 1998 - August 2005
Mashantucket Pequot Tribal Nation January 1995 - April 1998
The Computer Gurus January 1993 - December 1995
Skills
Security, Thought Leadership, Security Audits, Information Security, Physical Security, Enterprise Architecture, Software Quality..., Software Development..., Oral & Written..., Penetration Testing, Directory Services, Project Management, Emotional Intelligence, Graphic Design, Art, Security Policy, Surveillance, Web Application Security, Application Architecture, Network Security, SDLC, Risk Assessment, PCI DSS, Vulnerability Assessment, CISSP, Information Security..., Computer Security, Intrusion Detection, IPS, Vulnerability Management, IT Audit, Application Security, IDS, Security Architecture..., Data Security, ISO 27001, Firewalls, IT Management, Enterprise Software, Networking, Encryption, Information Technology, Program Management, Identity Management, Leadership, CISA, Business Process, Security Awareness, Business Continuity, Disaster Recovery
Education
Capella University
Bachelor of Science (BS), Psychology, 4.0 GPA
Quinebaug Valley Community College 2008 — 2009
Fine Arts/Graphic Design
ISC2 CISSP Certification 2005 — 2005
CISSP, Certified Information Systems Security Professional
Quinebaug Valley Community College 1991 — 1991
Business/Computer Programming
Putnam High School 1988 — 1991
Fidelity Investments January 2014 - Present
Fidelity Investments January 2011 - January 2014
Commerce Insurance June 2008 - January 2011
Clark University 2008 - 2010
Fidelity Investments Life Insurance Co. July 2007 - June 2008
Ascend Consulting January 2007 - May 2007
The Hanover Insurance Group April 2003 - December 2006
Allmerica Financial 1999 - 2003
Allmerica Financial 1998 - 1999
Skills
Project Management, SQL, MS Project, Microsoft Office, Process Design, Microsoft Applications, Visio, Databases, Leadership, SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, Process Improvement, Testing, Analysis, Program Management, Business Process, Team Building, PMO, IT Strategy, Team Leadership, Change Management, Business Intelligence, Oracle, Access, Visual Basic, Business Requirements, Web Development, System Administration, Systems Analysis, Software Documentation, Business Process..., Vendor Management, IT Management, ITIL, Database Design, Microsoft SQL Server, Cross-functional Team..., Management, Software Development, Agile Project Management, Test Planning, Quality Assurance, JavaScript, Integration, Enterprise Software, SharePoint, HTML, Agile Methodologies
Education
Clark University 2004 — 2008
MSIT
Assumption College 2001 — 2003
Bachelor of Arts (B.A.)
MIT Media Lab April 2014 - Present
Berkman Center for Internet & Society at Harvard University March 2014 - Present
DSpace Open Source Project October 2010 - Present
MIT November 2006 - March 2014
Contract / Freelance 2006 - 2007
Commerce Insurance December 2003 - November 2006
telecomNOW May 2000 - June 2003
Sync Research February 1999 - May 2000
Commerce Insurance March 1998 - February 1999
Skills
Semantic Web, Human Computer..., RDF, JavaScript, Creative Coding, Software Engineering, Natural Language..., HTML, Processing, Ruby, D3, User Interface Design, Ruby on Rails, Java, Digital Libraries, Data Analysis, Perl, Computer Science, Python, Data Modeling, Information Architecture, Linked Data, Music Production, Web Design, Motorcycle, SPARQL, Academic Libraries, Maven, XSLT, Punk, Puppies, Stack, JSON, Internet Entrepreneur, XML, Software Project..., 3D visualization, Library Science, Knowledge Informatics, Library 2.0, Ontologies, CSS, jQuery, Data Visualization, Data Mining, Knowledge Engineering, Bibliometrics, MongoDB
Education
Assumption College 1997 — 1999
BS, Computer Science
Saint Anselm College 1996 — 1997
Computer Science
Fireman's Fund Insurance Company June 2012 - Present
Commerce Insurance Company, a MAPFRE Company January 2010 - June 2012
Commerce Insurance September 2003 - March 2010
Krupp Companies (Berkshire Group) 1984 - 2001
Skills
Management, Project Management, Budgets, Strategic Planning, Insurance, Staff Development, Staff Supervision, Contractors, Disaster Recovery, Key Performance..., IT Management, SDLC, Requirements Analysis, Negotiation, Business Analysis, Vendor Management, Software Development, Team Building, Software Project..., Business Intelligence, Process Improvement, Strategy, Governance, Data Center, Outsourcing, Information Technology, IT Strategy, Risk Management, PMO
Education
Babson College 1982 — 1986
MBA, Finance
University of Massachusetts Lowell 1976 — 1980
BA, Political Science
X-IO Storage August 2013 - Present
City of Colorado Springs January 2011 - August 2012
BSCI March 2007 - March 2009
The Hanover Insurance Group March 2005 - March 2007
Commerce Insurance June 1995 - March 2005
Skills
Financial Analysis, PowerPoint, Data Mining, Data Governance, Essbase, Access, PeopleSoft, Excel, Financial Modeling, Forecasting, Hyperion Planning, Project Planning, Visio, Microsoft Excel, Budgets
Education
Bryant University 2001 — 2008
MSIS, Information Systems
Bryant University 2001 — 2007
MBA, Computer Information Systems
Nichols College 1992 — 1995
BS, Accounting
BJ Services Company August 2010 - Present
Covidien February 2010 - August 2010
Bank Of America March 2009 - January 2010
Commerce Insurance September 2007 - December 2008
American Solutions Inc 2007 - 2008
Electronic Data Systems July 2006 - July 2007
Computer Sciences Corporation June 2005 - June 2006
Cognizant Technology Solutions June 2003 - June 2005
Satyam Computer Services Ltd September 2001 - June 2003
Education
Andhra University College of Engineering 1992 — 1996
BE, Mechanical
Priyadarshini Residential Jr College 1989 — 1991
Intermediate, MPC
Z.P.H School, Mudinepalli, Krishna(Dt) 1984 — 1989
SSC
Blue Bird Convent, Mudinepalli, Krishna(Dt) 1983 — 1984
Little Flower School, Mudinepalli, Krishna(Dt) 1977 — 1983
Bank of America November 2011 - Present
Toys R Us December 2010 - October 2011
Aeropostale June 2010 - December 2010
FedEx Ground March 2010 - May 2010
Bank of America June 2009 - December 2009
Alfalogic Solutions January 2009 - May 2009
Commerce Insurance August 2007 - December 2008
Capgemini March 2006 - June 2007
Case Consulting Group Ind Pvt Ltd 2004 - 2006
Archents 2004 - 2006
Skills
SDLC, Testing, Requirements Gathering, Program Management, Analysis, Management, Business Requirements, Project Planning, System Testing, Networking, Requirements Analysis, DB2, Software Project..., SQL, Business Analysis, Agile Methodologies, Microsoft SQL Server, SOA, Integration, Oracle, Change Management, Business Intelligence, ERP, RPG, Visio
Education
Bharathiar University 1989 — 1992
Bachelor of Science (BSc), Computer Science
PSG College of Arts and Science 1989 — 1992
BSc, Computer Science
Nationwide Insurance Company August 2015 - Present
Harleysville Insurance, a Nationwide Company December 2012 - Present
Harleysville Insurance Company January 2005 - December 2012
Commerce Insurance November 2000 - January 2005
Commerce Insurance Company December 1995 - November 2000
Commerce Insurance September 1993 - December 1995
Liberty Mutual Insurance May 1991 - September 1993
Skills
Insurance Claims, Claims Management, Commercial Lines, Liability, Premises Liability, Coverage, Settlements, Adjusting, Commercial Insurance, Investigation, Evaluation, Negotiation, Performance Management, Commercial Litigation, Writing Skills, Oral Communications, Attention To Detail, Mediation, Casualty, General Liability, Claims, Insurance, Property & Casualty..., Product Liability, Litigation, Litigation Management, Insurance Law, Legal Liability, Claim, Personal Injury..., Civil Litigation, Professional Liability, Property Damage, Arbitration, Public Liability, Litigation Support, Personal Injury, Adjustments, Torts, Bad Faith, Claim Investigation, Settlement, Accident, Casualty Insurance, Workers Compensation
Education
Bowdoin College 1986 — 1990
Bachelor of Arts (B.A.), Religion & Art History; Government & Political Studies
Phillips Academy 1983 — 1986
high school diploma, college preparatory
Massachusetts Property Insurance July 2015 - Present
Safety Insurance February 2014 - July 2015
MetLife October 2013 - February 2014
Homesite Insurance February 2012 - February 2013
Peerless Insurance Company July 2008 - August 2011
Harleysville Insurance December 2004 - February 2008
Commerce Insurance 1988 - 2004
Skills
Claims Management, Casualty, Liability, Claim, Liability Analysis, Litigation, Employment Practices..., Mediation, Legal Liability, Commercial Insurance, Insurance, Civil Litigation, Underwriting, Professional Liability, Litigation Management, Product Liability, Workers Compensation, Risk Management, Reinsurance, Investigation, Personal Injury, Subrogation, Property & Casualty..., General Insurance, Claims Resolution, Trials, Insurance Law, Litigation Support, Commercial Lines, Property Damage, Public Liability, Claims Handling, Dispute Resolution, Negotiation, Arbitration, Claim Investigation, Commercial Litigation, Excess, Accident, Fraud, D&O, Medical Malpractice, Umbrella Insurance, Toxic Tort, Alternative Dispute..., Adjustments, Torts, Construction Law, Personal Injury..., Appeals
Education
American University 1984 — 1988
BA, International Relations
Harleysville Insurance Company January 2009 - Present
Harleysville Insurance January 2007 - January 2009
Harleysville Insurance Company May 2006 - January 2007
Harleysville Insurance Company August 2004 - May 2006
Commerce Insurance 1992 - July 2004
Education
Eastern Connecticut State University 1989 — 1991
Becker College 1987 — 1989
Associate, Business
Fidelity Investments IT ConsultantIntePros Consulting at Citizen's Bank2010 - Present
Fidelity Investments 2009 - Present
CIBER, at Blue Cross Blue Shield of RI November 2009 - February 2010
Blue Cross Blhe Shield of Rhode Island (BCBSRI) 2009 - 2010
Fidelity Investments - Veritude May 2009 - October 2009
Staples 2009 - 2009
IT Consultant at Overture Partners 2008 - 2009
Public Sector Partners September 2007 - May 2008
Staples, Inc 2008 - 2008
Commerce Insurance 2004 - 2008
Skills
SDLC, Business Analysis, Process Improvement, Project Management, Requirements Analysis, Integration, Business Process, Analysis, Business Requirements, Agile Methodologies, JIRA, Adobe Acrobat, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Project, Access, Visio, Analytics, Site Catalyst, Vendor Management, Program Management, Requirements Gathering, Software Project..., Information Technology, Business Intelligence, Data Modeling, SQL, Software Documentation, Testing, Disaster Recovery, Management, SharePoint, Business Process..., Databases, Software Development, Data Analysis, Systems Analysis, Test Planning, IT Strategy
Education
Johnson & Wales University
MBA, Business Management
CGI October 2007 - May 2010
Homesite Insurance May 2001 - October 2007
Commerce Insurance August 1998 - May 2001
Allmerica Financial March 1996 - August 1998
Education
Worcester Polytechnic Institute
Certificate, E-Commerce Technologies
Worcester Polytechnic Institute
Certificate, UNIX System/C++ Programming Certificate
Bentley University 1989 — 1993
B.S., Business Management, Communication
Commerce Insurance March 1986 - Present
American Commerce Insurance 2004 - 2006
Hanover Insurance August 1976 - March 1986
Education
Nichols College
First Group America February 2007 - Present
Westfield insurance co June 1997 - February 2007
Hastings Mutual Insurance Company February 1992 - June 1997
Commerce Insurance August 1987 - February 1992
Skills
Workers Compensation, Risk Management, Negotiation, Insurance, Claim, Transportation, Liability, Workers' Compensation..., Casualty, Claims Management, Customer Service, PowerPoint, Commercial Insurance, Management, Property & Casualty..., Team Leadership, Legal Liability, Casualty Insurance, General Insurance
Education
Calvin College 1983 — 1987
Bachelor of Arts (B.A.), Business Administration and Management, General
Plymouth Rock Assurance February 2000 - Present
Commerce Insurance November 1998 - December 2000
Sentry Insurance January 1982 - January 1997
Skills
Claims Management, Liability, Casualty, Claim, Insurance, Property Damage, Legal Liability, Litigation Management, Property & Casualty..., Commercial Lines, Subrogation, Commercial Insurance, Workers Compensation, Claim Investigation, Licensed in the states...
Education
AMERICAN EDUCATIONAL INSTITUTE
INSURANCE
Anna Maria College
Master of Business Administration (M.B.A.), MASTER OF BUSINESS ADMISITRATION
Framingham State College
Bachelor of Arts (B.A.), Psychology
Commerce Insurance January 2001 - Present
Allmerica Financial 1997 - 2002
Hanover Insurance Group 1997 - 1998
The Hanover Group 1997 - 1998
Education
Bryant University 1981 — 1985
Brookstone Inc. August 2004 - Present
Covidien March 2001 - August 2004
APW March 2000 - March 2001
Smith & Nephew Endoscopy May 1992 - March 2000
Marcam February 1993 - August 1995
Commerce Insurance May 1987 - July 1989
commerce insurance 1987 - 1989
Education
Worcester State University 1981 — 1985
Nichols College 1980 — 1985
Plymouth Rock Assurance April 2013 - Present
Homesite Insurance April 2011 - March 2013
Commerce Insurance October 2010 - April 2011
Affiliated Computer Services May 2006 - October 2010
Systems Task Group January 2001 - April 2006
Tangent Infotech Pvt. Ltd. January 1997 - December 2000
Skills
SDLC, Requirements Analysis, Systems Engineering, Software Development, Oracle, Requirements Gathering, Testing, Databases, PL/SQL, Quality Assurance, Project Planning, Business Requirements, Change Management, Software Project..., Agile Methodologies, Systems Analysis, Business Analysis, Visio
Education
Aspen University 2012 — 2014
Master's Degree, Information Systems - Enterprise Application Development, A
Andhra University 1994 — 1997
Bachelors, Computer Applications
Arbella Insurance Group February 2013 - Present
CGI November 1997 - February 2013
Commerce Insurance January 1996 - November 1997
Commerce 1996 - 1997
Skills
PMO, Product Management, Project Management, Project Planning, Property & Casualty..., Vendor Management, Business Process..., Software Project..., Program Management, Insurance, Team Building, Business Process, Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, Software Documentation, Quality Assurance, Testing, SharePoint, CRM, Customer Service, SQL, Business Intelligence, Customer Relations, Problem Solving, Analysis, Documentation, Microsoft Office, SDLC, Process Improvement, Management, Consulting, Visio
Education
Boston College
Nichols College
Associates, Business Administration
Porter and Chester Institute September 2011 - Present
Small Business Service Bureau June 2010 - September 2011
The Hanover Insurance Group July 2009 - April 2010
Commerce Insurance May 2005 - July 2009
Skills
Insurance, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Health Insurance, Claim, Outlook, Access
Education
Nichols College
Commerce Insurance 2003 - Present
Encompass Insurance 1999 - 2003
CNA Personal Insurance 1995 - 1999
Education
Kutztown University of Pennsylvania 1986 — 1990
B.S., Early Childhood & Elementary Education
TwinStrata January 2014 - July 2014
TwinStrata July 2013 - January 2014
TransCanada 2011 - 2013
Aclara Software April 2011 - June 2011
Firestone Financial January 2011 - March 2011
Boston Scientific April 2010 - September 2010
Island Lighting & Power Systems, Inc. 2009 - 2010
Commerce Insurance 2007 - 2008
Skills
Accounting, Auditing, General Ledger, Financial Reporting, Financial Accounting, Account Reconciliation, Financial Analysis, Sarbanes-Oxley Act, QuickBooks, Journal Entries, Accounts Receivable, Tax, Variance Analysis, Financial Statements, Internal Controls, GAAP, Accruals, US GAAP, Small Business, Accounts Payable, Bookkeeping, Risk Management, Payroll, Notary Public of..., Bank Reconciliation, Invoicing
Education
Bentley University 2014 — 2017
MSA, Accounting
Nichols College 2007 — 2010
BSBA, Accounting
EMC August 2010 - Present
EMC October 2007 - August 2010
Commerce Insurance November 2001 - July 2004
Specialized Software October 1998 - January 2001
Skills
SDLC, Software Documentation, Business Process, Project Management, ITIL v3 Foundations..., Program Management, CRM, ITIL, Management, IT Service Management, Information Technology, Vendor Management, Requirements Analysis, IT Management, Business Analysis, PMO, Software Project..., Project Portfolio..., Process Improvement, Business Requirements, MS Project
Education
Bentley University 1992 — 1996
MBA, Management Information Systems
University of Massachusetts, Amherst 1986 — 1990
BA, Economics/Accounting
Mapfre February 2013 - Present
Mapfre February 2003 - February 2013
Commerce Insurance February 2002 - February 2013
Commerce Insurance Company January 1997 - January 2003
Commerce Insurance 1997 - 2003
BankBoston (formerly BayBank Mortgage Corp January 1994 - January 1997
Bay Bank, Bank Boston 1993 - 1997
TRW Information Services January 1992 - January 1994
Great Western January 1990 - January 1992
Century 21 Taylor Realty January 1987 - January 1991
Skills
Casualty, Insurance, Claim, Liability, Analysis, Claims Management, Legal Liability, Property & Casualty..., Property, General Insurance, Commercial Lines, Professional Liability, Commercial Insurance, Brokers, Workers Compensation, Litigation Management, Product Liability, Commercial Real Estate, Litigation, Employee Benefits, Subrogation, Accident, Reinsurance, Insurance Law, Claim Investigation, Liability Analysis, Property Damage, Claims Handling, Claims Resolution, Personal Injury, Casualty Insurance
Education
Bates College 1980 — 1984
BA, Sociology
Northeastern University 1997 — 1998
Certificate, Paralegal
Bates College 1980 — 1984
B.A, Sociology
Children First September 2007 - Present
Commerce Insurance 1995 - 2003
Education
Westfield State University 1992 — 1995
BS, Criminal Justice
Mount Wachusett Community College 1991 — 1992
Criminal Justice
Commerce Insurance PRESIDENT & CEOJATINCO INCNovember 2011 - Present
Skills
Systems Analysis
Education
London South Bank University 1988 — 1990
hnd in computer studies
London South Bank University 1988 — 1990
diploma, hnd computer studies
Twinings North America August 2014 - Present
Blue Marble Brands January 2012 - August 2014
Blue Marble Brands October 2009 - January 2012
Blue Marble Brands December 2008 - October 2009
United Natural Foods December 2004 - December 2008
Commerce Insurance June 2003 - November 2004
Windham Hospital 2002 - 2003
Skills
Consumer Products, Pricing, Merchandising, Retail, Grocery, Account Management, Private Label, Food Industry, Management, Inventory Management, Key Account Management, Sales Management, FMCG, Sales, Food, Sales Operations, P&L Management, Income Statement, Key Account Development, Product Development, Forecasting, Marketing, Market Planning, Food Service, Wholesale, Distributors, National Accounts
Education
Nichols College 2005 — 2010
MBA, Marketing
Eastern Connecticut State University 1998 — 2003
Bachelor of Science, Communications and Public Relations
Woodstock Academy 1994 — 1998
MAPFRE Insurance July 2011 - Present
Commerce Insurance June 2010 - July 2011
Muncie Star Press November 2008 - February 2009
Meals on Wheels September 2008 - November 2008
United Day Care Center July 2007 - July 2008
Welch & Company May 2007 - July 2007
Ball State University August 2003 - May 2007
A Better Way September 2005 - May 2006
Skills
Customer Service
Education
Ball State University 2008 — 2009
Master of Science, Information and Communication Sciences
Ball State University 2003 — 2007
Bachelor of Science, Psychology
Harleysville Insurance Company April 1998 - Present
Commerce Insurance March 1990 - April 1998
Commerce Insurance 1990 - 1998
Skills
Insurance Claims, Coverage, Personal Injury, Commercial Insurance, Insurance Law, Insurance, Workers Compensation, Subrogation, General Insurance, Litigation Management, Property Damage, Claim, Casualty, Liability, Negotiation, Legal Liability, Liability Analysis, Commercial Lines, Claim Investigation, Property & Casualty..., Professional Liability, Underwriting, Litigation, Claims Management
Education
Douglas High School 1979 — 1983
Framingham State College
National Grid March 2014 - Present
Boston Scientific September 2013 - February 2014
John Hancock Life Insurance Company (U.S.A.) February 2010 - March 2013
Fresenius Medical Care June 2009 - February 2010
Fidelity Investments 2000 - 2009
Hanover Insurance (formerly Allmerica Financial) 1998 - 2000
UMass Memorial Healthcare 1997 - 1998
Hanover Insurance (formerly Allmerica Financial) 1996 - 1997
Commerce Insurance 1990 - 1996
Skills
SDLC, Program Management, Process Improvement..., Agile & Waterfall..., PMO, Waterfall, Business Intelligence, Product Management, Change Management, Process Improvement, Leadership, Strategy, Management, Business Analysis, Budgets, Project Management, Vendor Management, Cross-functional Team..., PMP, Project Portfolio..., Software Project..., Business Process..., Requirements Gathering, Business Requirements, Analytics, Requirements Analysis, Resource Management, Visio, Agile Project Management
Education
College of the Holy Cross 1981 — 1985
BA, English
The George Washington University 1999 — 2001
Professional Certificate, Masters Certificate in Project Management
St. Mary's High School, Worcester MA
TriPlus Services, Inc. August 2010 - Present
Commerce Insurance June 2001 - August 2010
Thomas & Betts December 1999 - June 2001
Skills
SDLC, Requirements Analysis, Systems Analysis, SQL, Requirements Gathering, Enterprise Architecture, Microsoft SQL Server, DB2, Business Analysis, PL/SQL, Software Project..., COBOL
Education
University of Phoenix 2004 — 2005
Bachelor of Science (BS), Information Technology
Marist College 1991 — 1993
Computer Information Systems
Insurance Marketing Agencies November 2014 - Present
G&N Insurance September 2013 - October 2014
Dennis P Molinari Insurance Agency July 2008 - September 2013
Commerce Insurance 2003 - 2008
Skills
Property & Casualty..., Vendor Management, Claim, Claims Management, Commercial Insurance, Insurance, Property Damage, Underwriting, Customer Service, Liability, Software Documentation, General Insurance, Business Analysis, Risk Management, Process Improvement, Casualty, Workers Compensation, Negotiation, Legal Liability, Analysis, Casualty Insurance
Education
Anna Maria College 1997 — 2001
B.A., B.S., Spanish, Criminal Justice
Cindy's Studio & Creative Design May 2015 - Present
Town of Dudley 1999 - Present
The Olive Leaf 2005 - 2007
Video Tyme 1990 - 2005
Greater Worcester County Tobacco Control Program 2000 - 2001
Shepherd Hill Regional High School January 1999 - January 2000
Trust Insurance Company December 1989 - April 1998
Commerce Insurance February 1982 - December 1989
GALILEO ELECTRO-OPTICS January 1981 - January 1982
Skills
Notary Public, Adult Education, Working With Children, Microsoft Office, Customer Service, Word, Excel, Access, Microsoft Excel, Team Building, Strategic Planning, Microsoft Word, Public Speaking, Fundraising, Leadership Development, Grant Writing, Non-profits, Nonprofits, Program Management
Education
Becker College 1979 — 1981
AS, Executive Secretarial Science
BARTLETT HIGH SCHOOL 1975 — 1979
High School Diploma
ExxonMobil Claims SuperivsorExxonMobil1996 - 2005
Trigon Administrators 1996 - 1996
DynCorp International 1992 - 1995
Marriot 1989 - 1992
Commerce Insurance 1988 - 1989
Education
George Mason University 1991 — 1995
Master of Arts, International Studies
Assumption College 1984 — 1988
BA, Foreign Affairs, Spanish, Economics
Imperial Distributors February 2015 - Present
Commerce Insurance April 2014 - December 2014
Infor November 2013 - March 2014
Staples November 2012 - November 2013
Covidien October 2012 - November 2012
Infor May 2006 - August 2012
Covidien September 2005 - May 2006
Staples July 2005 - August 2005
Berry Plastics January 2005 - July 2005
The TJX Companies, Inc. August 2002 - November 2004
Skills
CRM, Integration, Program Management, Databases, Enterprise Software, IBM iSeries, RPG, Testing, Analysis, Software Development, Operating Systems, Requirements Analysis, EDI, Software Project..., SQL, DB2, ERP, SDLC, Requirements Gathering, Systems Analysis, Software Design, Software Documentation, Database Design, Programming, Software Engineering, Business Intelligence, Windows, Solution Architecture, IBM AS/400, System Testing, Software Quality..., Agile Methodologies, Business Analysis
Education
Central New England College
Computer Science
Newbury College
Computer Science
Marketing, Sales & Hospitality 2011 - Present
Market America June 2010 - Present
Jericho Road Worcester 2014 - 2015
Jericho Road Worcester 2014 - 2015
Village Green Preschool 2010 - 2014
CGI Information & Technologies 1997 - 2009
Commerce Insurance 1990 - 1997
Skills
Cross-functional Team..., Business Analysis, Social Media, Social Media Marketing, Marketing, Entrepreneurship, Team Building, Retail, SDLC, Microsoft Office, Online Marketing, Project Management, E-commerce, Management, Fundraising, Social Networking, CRM, Process Improvement, Customer Service, Program Management
Education
Skidmore College 1979 — 1983
BA, Business Administration and French
Assumption College
MBA, Marketing
Savings Institute Bank & Trust Company April 2015 - Present
Savings Institute Bank & Trust Company May 2014 - April 2015
Savings Institute Bank & Trust Company July 2007 - May 2014
Commerce Insurance May 2003 - July 2005
Marien + Company CPAs, LLC 2002 - 2005
U.S. Coast Guard July 1997 - July 2001
Skills
Certified Internal..., Certification in Risk..., Certified Public..., Financial Analysis, Banking, Accounting, Risk Management, Sarbanes-Oxley Act, Internal Controls, Auditing, Budgets, Insurance, CPA, Internal Audit, Assurance, Enterprise Risk..., Sarbanes-Oxley, Strategic Financial..., Financial Risk, Risk Assessment, Financial Planning, Finance
Education
University of Hartford 2003 — 2005
MSAT, Accounting and Taxation
Eastern Connecticut State University
Bachelor of Science (BS), Accounting
Insurance Auto Auctions, Inc March 2014 - Present
MAPFRE U.S.A. Corp. May 2012 - March 2014
MAPFRE USA February 2009 - May 2012
Commerce Insurance, a MAPFRE Company 2002 - February 2009
Commerce Insurance 1987 - 2002
Skills
Claim, Insurance, Claims Management, Casualty, Legal Liability, Subrogation, Property & Casualty..., Liability, General Insurance, Property Damage, Investigation, Professional Liability, Commercial Insurance, Commercial Lines, Negotiation, Underwriting, Litigation Management, Liability Analysis, Customer Retention, Claim Investigation, Analysis, Accident, Process Improvement, Workers Compensation, Health Insurance, Inland Marine, Adjustments, Umbrella Insurance, Homeowners, Product Marketing, Casualty Insurance
Education
Fitchburg State University 1981 — 1985
BS, Business Management
Pilgrim Insurance February 2014 - Present
Mahoney & Obara Ins Agency August 2011 - February 2014
Pilgrim Insurance January 2006 - September 2009
The Hanover Insurance Group January 2003 - December 2006
Commerce Insurance 2000 - 2003
Skills
Insurance, Underwriting, Marketing, Commercial Insurance, Property & Casualty..., Claim, General Insurance, Casualty, Liability, Time Management, Leadership, Casualty Insurance
Education
Assumption College 1981 — 1985
Framingham State University
Mathlematics
RSU 57 - Massabesic Middle School October 2012 - Present
Webster Middle School September 2005 - June 2012
Commerce Insurance 1999 - 2004
Skills
Insurance, Education, Computer Science, Curriculum Design, Financial Analysis, Financial Accounting, Accounting, Accounts Receivable
Education
American International College 2009 — 2011
Masters in Elementary Education, Elementary Education and Teaching
Assumption College
Certificate in Accounting, Accounting
Central New England College
BS, Computer Science Financial Systems, Computer Science
doTERRA September 2013 - Present
Pangea Organics March 2013 - Present
Daige Photography October 2009 - Present
Commerce Insurance August 2007 - June 2013
Skills
Photography, Essential Oils, Organic Products, Photos, Spiritual Direction, Microsoft Office, Public Speaking, Healing, Event Planning, Leadership, Marketing, Social Networking, Nonprofits, Wellness, Management, Microsoft Excel
Education
Assumption College 2004 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Worcester State College 2002 — 2004
Commerce Insurance December 1995 - Present
Harleysville Insurance January 2000 - January 2002
Skills
Property & Casualty..., Claims Management, Claim, Liability, Insurance, Workers Compensation, Subrogation, General Insurance, Litigation Management, Commercial Insurance, Casualty Insurance, Legal Liability
Education
The University of Memphis—Cecil C. Humphreys School of Law 1992 — 1995
Juris Doctorate, N/A
Bartlett High School
Clark University
Mapfre December 2014 - Present
Mapfre May 2011 - December 2014
Commerce Insurance 2001 - November 2010
Skills
General Insurance, Underwriting, Customer Service, Insurance, Claim, Property & Casualty..., Liability, Commercial Insurance, Casualty, Professional Liability, Claims Management, Legal Liability, Umbrella Insurance, Commercial Lines
Education
Holyoke Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Salem State College
Commerce Insurance March 1992 - Present
Education
Assumption College 1986 — 1990
BA, politics, history
Commerce Insurance April 2010 - Present
YOU Inc. December 2009 - April 2010
Advocates, Inc. April 2008 - August 2009
Skills
Adolescents, Psychology, Psychotherapy, Program Development, Mental Health, Group Therapy
Education
American International College 1997 — 2001
M.A., Clinical Psychology
Salve Regina University 1993 — 1997
B.A., Psychology
ISO New England August 2015 - Present
ISO New England August 2013 - July 2015
Commerce Insurance March 2011 - August 2013
Commerce Insurance April 2010 - April 2011
Commerce Insurance November 2009 - April 2010
Shearer Estate May 2008 - November 2009
Skills
Electricity Markets, Data Analysis, Database Design, Scorecard Management, Process Management, Document Management, Documentation Practices, Business Process..., Process Modeling, Management, Commercial Lines, Claims Management, Business Process, Claim, Legal Liability, Casualty, Underwriting, Health Insurance, Property Damage, Commercial Insurance, Workers Compensation
Education
American University 2014 — 2016
Master's Degree, Applied Economics
Corporate Education Group 2013 — 2013
Professional Certificate in Business Process Management, Business Process Management
AICPCU 2010 — 2012
Associate In Claims
University of Massachusetts, Amherst 2003 — 2009
Bachelor's degree, Economics and Spanish
St John's High School, Shrewsbury, MA
Sutton High School
Sutton High School
Sutton High School
Mapfre November 2010 - Present
Commerce Insurance August 1993 - November 2010
Skills
Property & Casualty..., Claim, General Insurance, Liability, Commercial Insurance, Claims Management, Underwriting, Casualty, Health Insurance, Process Improvement, Risk Management, Legal Liability, Accounting, Financial Analysis
Education
Capella University 2009 — 2013
Master's degree, Training and Performance Improvement
College of the Holy Cross 1982 — 1986
Bachelor of Science (BS), English Language and Literature, General
eClinicalWorks September 2007 - Present
Landlord 2003 - Present
Prudential Real Estate 2006 - 2007
Commerce Insurance 2004 - 2005
Commerce Insurance 2003 - 2004
Commerce Insurance 2002 - 2003
Skills
EHR, Account Management, Software Implementation, HIPAA, Sales, Customer Service, Healthcare Information...
Education
Franklin University 1998 — 2002
Bachelor of Arts (BA), Graphic Communications
Commerce Insurance 2010 - Present
Affirmative Insurance August 2008 - November 2009
Southern United Insurance July 1998 - June 2008
Skills
Process Improvement, Insurance, Budgets, CRM, Marketing Strategy, Customer Service, Data Analysis, Analysis, Marketing, Pricing, Management, Competitive Analysis, Program Management, Negotiation, Microsoft Office, Strategic Planning, Product Development, Account Management, Sales, Business Analysis, New Business Development, Underwriting, Property & Casualty..., Six Sigma, Risk Management, Training, Leadership, Vendor Management
Education
Mississippi State University 1996 — 1998
Statistics
Mississippi State University 1989 — 1994
Bachelors, History
Commerce Insurance February 1983 - Present
Education
Assumption College
MAPFRE/Commerce Ins March 2012 - Present
Commerce Insurance June 1996 - February 2012
Skills
Casualty, Liability, Property & Casualty..., Claims Management, Claim, Insurance, Legal Liability, Commercial Lines, General Insurance, Subrogation, Underwriting, Litigation Management, Claim Investigation, Property Damage, Liability Analysis, Commercial Insurance
Education
Indiana State University - School of Business 1975 — 1977
Nichols College
Bachelor's degree, Business Administration and Management, General
Commerce Insurance January 2010 - Present
Commerce Insurance January 2007 - January 2010
BT Conferencing January 2001 - January 2007
Agion Technologies January 1999 - January 2001
Cingular Wireless February 1999 - November 1999
Skills
Process Improvement, Liability, Property & Casualty..., Claim, Claims Management, General Insurance, Customer Service, Commercial Insurance, Insurance, Team Building, Software Documentation, Strategic Planning, Casualty, Project Management, Customer Satisfaction, Call Center, Call Centers, Analysis, CRM, Risk Management
Education
Becker College
Bachelor of Business Administration (B.B.A.)
Becker College 1992 — 1994
Associates Degree, Graphic Art and Design
American Educational Institute
Harleysville Insurance, a Nationwide Company May 2014 - Present
Harleysville Insurance, a Nationwide Company January 2009 - May 2014
Harleysville Insurance April 2007 - January 2009
Harleysville Insurance February 2006 - April 2007
Harleysville Insurance March 2005 - February 2006
Harleysville Insurance August 2004 - March 2005
Commerce Insurance Company May 2002 - June 2004
Commerce Insurance May 1998 - May 2002
Commerce Insurance January 1995 - May 1998
Commerce Insurance August 1992 - January 1995
Skills
Liability, Commercial Lines, Claim, Litigation Management, Property Damage, Professional Liability, Employment Practices..., D, Excess, Liability Analysis, Umbrella Insurance, Claims Management, Insurance, Commercial Insurance, Property, Casualty, Property & Casualty..., Legal Liability
Education
Eastern Connecticut State University 1989 — 1991
BS, Business Administration/Economics
Becker Junior College 1987 — 1989
AS, Business Administration
Tourtellotte High School
Nationwide Insurance January 2014 - Present
The Main Street America Group January 2010 - June 2013
Travelers 2006 - 2008
The Hanover Insurance Group 1998 - 2006
Commerce Insurance 1995 - 1998
Skills
Legal Liability, Insurance, Property & Casualty..., Liability, Casualty, Subrogation, Claims Management, Property Damage, Training, Customer Service, Claim, Liability Analysis, Claims Handling, Commercial Insurance, Commercial Lines, Claims Resolution, Claim Investigation, Professional Liability, General Insurance, Litigation Management, Workers' Compensation..., Personal Lines Auto, Underwriting, Property Claims, Claims Investigations, Reinsurance
Education
Assumption College 1986 — 1991
BS, Business/History
Edgecom
Access Agency December 2005 - June 2012
Commerce Insurance February 2001 - August 2005
Skills
Nonprofits, Microsoft Office
Education
Manchester Community College 1994 — 1996
D.A.R.C.
The Hanover Insurance Group October 2013 - Present
MAPFRE U.S.A. Corp. January 2010 - October 2013
MAPFRE U.S.A. Corp. 2005 - 2010
Commerce Insurance 2001 - 2005
Commerce Insurance August 2000 - 2001
Point Breeze Restaurant 1998 - 2000
Consolidated Beverages, Inc. 1987 - 1991
Education
Nichols College
MBA, Buisness Administration
Nichols College
BS, General Buisness- Concentration in economics, finance, and management
Lexington Insurance Company November 2001 - Present
Met Life P&C 1981 - 1999
Commerce Insurance 1976 - 1981
Education
Becker College 2001 — 2003
Bachelor of Science, Management
Clark University 2000 — 2000
Certificate, Computer Graphics & Web Design
Clark University 2000 — 2000
Certificate, Web Master
Aaron Industries April 2015 - Present
AlphaGary Corporation March 2013 - March 2015
AlphaGary Corporation April 2012 - February 2013
Commerce Insurance September 2008 - April 2012
Mortgage Network September 2007 - December 2007
Skills
Property & Casualty..., Insurance, Sales, Claims Management, Liability, Customer Service
Education
Endicott College 2004 — 2008
Bachelor of Science, Business Administration
Commerce Insurance March 2008 - Present
MetLife August 2000 - March 2001
Blue Cross Blue Shield of Massachusetts August 1998 - August 2000
Skills
Property & Casualty..., Casualty, Commercial Lines, General Insurance, Liability, Legal Liability, Insurance, Commercial Insurance, Professional Liability, Health Insurance, Claim, Employee Benefits, Risk Management, Financial Analysis, Microsoft Excel, Access, Analysis, Data Analysis, Statistics, Risk Assessment, Actuarial Science
Education
Boston University 1995 — 1998
Master's degree, Actuarial Science
Iowa State University 1993 — 1994
Master's degree, Physics
Karaoke 4 Kidz June 2003 - Present
MAPFRE U.S.A. Corp. October 2001 - Present
Commerce Insurance October 2001 - Present
HighWired.com July 2000 - May 2001
Nichols College January 1999 - December 1999
Skills
HTML, Property & Casualty..., Insurance, Liability, Casualty, Commercial Insurance, General Insurance, Commercial Lines, Web Design, Property Damage
Education
Nichols College 1996 — 2000
Bachelor of Business Administration (B.B.A.), Management Information Systems, General, 3.18
Nichols College 1996 — 2000
BSBA, Management Information Systems
RuffaloCODY 2009 - Present
Business International Corp 2007 - 2009
Center for Medicare Services 2004 - 2007
Commerce Insurance 2002 - 2004
Skills
Business Intelligence, Predictive Analytics, Strategic Planning, Project Management, Business Process..., Enterprise Architecture, Staff Development, Data Warehousing, SaaS, Integration, SDLC, Data Modeling, Software Project..., Business Analysis, Program Management, IT Strategy, Requirements Analysis
Education
University of Iowa - Henry B. Tippie College of Business
Master of Business Administration (MBA)
IIT (BHU), Varanasi
Bachelor of Technology (B.Tech.), Engineering
The Hanover Insurance Group August 2011 - Present
Commerce Insurance October 1999 - July 2006
Skills
User Acceptance Testing, Test Planning, Regression Testing, QTP, System Testing, Process Improvement
Education
Becker College
EXPRESS January 2013 - Present
EXPRESS June 2011 - January 2013
EXPRESS July 2009 - June 2011
Commerce Insurance February 2007 - April 2009
Skills
Information Security, IT Security Operations, PCI DSS, IT Security Best..., IT Security Policies, SIEM, ips, Change Management, Employee Training, System Administration, Disaster Recovery, IT Audit, Staff Supervision, IT Operations, Problem Management, Troubleshooting, Technical Documentation, Procedure Creation, Analytical Skills
Education
Franklin University 2012 — 2015
Information Technology
VHA Inc. July 2014 - Present
The Home Depot September 2013 - June 2014
jcpenney June 2010 - September 2013
Targetbase October 2009 - June 2010
jcpenney March 2008 - October 2009
Ameriprise Financial Services, Inc. June 2007 - March 2008
OMNI Leadership Exchange February 2007 - June 2007
Commerce Insurance October 2006 - February 2007
blue cross and blue shield of florida April 2002 - October 2006
Skills
Agile Methodologies, APIs, SoapUI, iTKO LISA, Poster API, POSTMAN API, Splunk, Quality Assurance, Quality Center, quality center admin, Microsoft SQL Server, Business Objects, Informatica, BODS, SAP Data Services, XML Schema, XML Spy, Toad, Apex SQL edit, AND UNIX..., SDLC, HP Quality Center, User Acceptance Testing, Integration, Management
Education
Texas A&M International University 2000 — 2002
Master of Science (MS), Management Information Systems, General
Kakatiya University 1998 — 2000
Master of Business Administration (MBA), Marketing
Osmania University 1994 — 1998
Bachelor's degree, Bachelors
Commerce Insurance May 2002 - Present
Education
Nichols College
BS