CompuCom Company
Industry: IT service management company
DescriptionCompuCom Systems Inc. is a technology managed services provider and product reseller headquartered in Fort Mill, South Carolina, a southern suburb of Charlotte, North Carolina. It is a wholly owned subsidiary of Office Depot, Inc. Number of employees: 11,000 Headquarters: Fort Mill, South Carolina, United States Founded: 1987 Area served: North America Parent organization: Office Depot Subsidiaries: Getronics USA, Inc., Allcom Inc., ClientLink, Inc.,
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CompuCom Employees
BBSI July 2014 - Present
CompuCom October 2013 - July 2014
Walmart September 2011 - September 2013
NW Arkansas ASTD June 2012 - August 2013
CCASTD December 2007 - April 2011
Allstate July 2009 - January 2011
Literacy Chicago May 2009 - January 2010
UCAN December 2001 - February 2009
Skills
Situational Leadership, Internal Communications, Cultural Diversity, Customer Support, Instructional Design, Needs Analysis, Instructor-led Training, Leadership Development, Blended Learning, Adult Education, Training Facilitation, Adult Learning Theory, Training Delivery, E-Learning, Organizational..., Human Resources, Workshop Facilitation, Talent Management, Curriculum Design, Learning Management, CMS, Training, ADDIE, Onboarding, Nonprofits, Coaching, Staff Development, Captivate, Leadership, Performance Improvement, Change Management, Organizational..., Strategy
Education
Lake Forest Graduate School of Management 2010 — 2011
Roosevelt University 2005 — 2007
MA
University of the Ozarks 1991 — 1995
BA
CompuCom March 2014 - Present
Cal Tech Solutions December 2013 - Present
Ford Motor Company March 1996 - February 2007
Skills
VMware, Active Directory, Windows Server, DNS, DHCP, TCP/IP, Powershell, DNS Server, Networking, Network Administration, System Administration, Microsoft Office, Visio, Troubleshooting, Firewalls, Network Security, Virtualization, Servers, Windows 7, Group Policy, Routers, LAN-WAN, Server Administration, Wireless Networking, Software Installation, VMware ESX, Windows XP, Antivirus, VPN, IIS, Operating Systems, Laptops, Hyper-V, Network Design, Technical Support, Cisco Routers, Switches, Hardware, Information Technology, IT Operations, Computer Hardware, Computer Repair, System Deployment, Network Architecture, Routing, Computer Security
Education
Kaplan University 2012 — 2014
Associate's Degree, Information Technology
Microsoft Certification Boot Camp 2013 — 2013
Windows Server 2008 r2
Kaplan University
Bachelor of Science (B.S.), Information Technology Project Management
Joseph Michaels International April 2013 - Present
Securus Technologies April 2013 - April 2014
Delta Dallas January 2012 - April 2013
Collabera March 2011 - December 2011
Eclaro International (Verizon) November 2009 - March 2011
Matrix Resources April 2008 - November 2009
Ciber August 2007 - November 2008
7-Eleven February 2001 - August 2007
Two Brothers Trucking Inc July 1997 - February 2001
CompuCom December 1990 - May 1997
Skills
Oracle E-Business Suite, Oracle Portal, Oracle Applications, SAP, SAP HR, SAP Portal, Purchasing, Clarity, SMS, Remedy, MS Project, SharePoint, Business Objects, Business Analysis, Cognos, MS Dynamics, HP Openview, BMC Remedy, PeopleSoft CRM, Project Coordination, Project Finance, Project Implementation, Program Management, PeopleSoft, CRM, Cross-functional Team..., Process Improvement, ERP, Visio, Software Documentation, Analysis, Management, Project Management, Change Management, Oracle HR, Microsoft Project, Vendor Management, SDLC, Leadership, Information Technology, Sourcing, Business Intelligence, Project Planning, Requirements Gathering
Education
Kaplan University 2005 — 2007
Bachelor of Applied Science (BASc)
International Technical Institute 1991 — 1994
Bachelor's Degree
United States Department of Defense December 2014 - Present
United States Department of Defense December 2014 - Present
CompuCom April 2014 - December 2014
X2nSat Inc. July 2013 - March 2014
US Army April 2010 - August 2013
Skills
Army, Military, Military Operations, Security Clearance, Military Experience, Command, DoD, Force Protection, Operational Planning, Intelligence Analysis, National Security, Weapons, Counterinsurgency, Defense, Afghanistan, Counterterrorism, Military Training, Satellite Communications, Telecommunications, VoIP
Education
Kaplan University-Davenport Campus 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications, 3.6
Kaplan University 2011 — 2014
Associate of Science (A.S.), Computer Science, 3.5
Randolph County High School 2005 — 2009
CompuCom October 2012 - Present
Fujitsu January 2011 - October 2012
CompuCom May 2008 - November 2010
BancTec May 2001 - April 2008
Self Employed Consultant Computer Services June 1995 - May 2001
Skills
Computer Hardware, Computer Network..., Computer Repair, Troubleshooting, Laser Printers, Networking, Wireless Networking, Windows 7, Windows, XP, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Access, Inventory Management, Logistics, System Administration, Active Directory, Windows Server, Operating Systems, Research, English, HTML, Graphics, Linux, Management, Team Leadership, Training, Public Relations, Recruiting, Quality Control
Education
Lane Community College 1998 — 2004
A. A. Computer Network Operations, Computer Systems Networking and Telecommunications, 3.884 GPA
International Correspondence School 1997 — 1997
PC Repair, PC Repair, 4.0 GPA
Comcast December 2010 - Present
Comcast Cable April 2009 - December 2010
Comcast Eastern Division Engineering February 2008 - April 2009
Motorola September 2007 - February 2008
Motorola April 2007 - August 2007
LMC Manager at Comcast Cable 2006 - 2007
LMC Supervisor at Comcast 2004 - 2006
Comcast NE&TO 2002 - 2004
Comcast 1999 - 2002
CompuCom 1996 - 1999
Skills
Cross-functional Team..., Troubleshooting, Testing, Telecommunications, DOCSIS, Program Management, VoIP, Broadband, Integration, Wireless, Quality Assurance, Process Improvement, Analysis, Test Automation, Ethernet, Product Development, Team Management, Project Management, Vendor Management, Test Planning, Management, TCP/IP, IP, Network Design, SNMP, Networking, Telephony, Visio, IPTV, Agile Methodologies, Software Development, Quality Center, Requirements Analysis, Provisioning, Databases, SDLC, Unix, Switches, Team Leadership, Fiber Optics, Network Engineering, VOD, Enterprise Software, SaaS, System Deployment, RF, Technical Support, SIP, Computer Network..., Call Centers
Education
Motorola University 2007 — 2008
Six Sigma Certified
Computer Learning Center 1996 — 1998
Associates, Computer Science
Lancaster Bible College
Bachelor of Science in Bible and Ministry (BSBM), Christian Studies
CompuCom June 2015 - Present
CompuCom April 2014 - June 2015
CompuCom October 2013 - April 2014
Birch Communications July 2013 - October 2013
Birch Communications July 2012 - July 2013
Birch Communications June 2011 - July 2012
Birch Communications June 2010 - June 2011
Tri-County EMC June 2008 - June 2010
Tri-County EMC March 2008 - June 2010
GE Commercial Finance October 2004 - March 2008
Skills
Call Centers, Telecommunications, Process Improvement, Leadership, Management, Customer Service, Customer Retention, Team Management, Vendor Management, Team Leadership, Telephony, Cross-functional Team..., Business Process..., Operations Management, Technical Support, Project Management, VoIP, Customer Satisfaction, T1, Six Sigma, Public Relations, Call Center, Co-location, Telecommunications..., Customer Service..., IVR, Data Analysis, Wireless, Unified Communications, Leadership Development, Customer Service..., Billing Solutions, Billing Process, Community Development, ACD, Community Outreach, Access Database, Queries, Mitel 3300, A+ Certified, Telecommuting, Lockbox, Cash Operations, EDI, Cross Functional Team..., Management Consulting, Microsoft Office, Technical Leadership, Asset Management
Education
Kaplan University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General, 4.0
Macon State College 1998 — 2000
BS, Information Technology
Macon State College 1996 — 1998
Associate of Science (A.S.), Business Administration and Management, General
Jones County High 1989 — 1993
Segwav, LLC. June 2014 - Present
Autonomous Technology March 2014 - Present
Alaska Career College September 2012 - Present
Pacific Seaflight January 2003 - Present
Toastmasters International July 2012 - June 2013
One Sky Aviation February 2011 - May 2012
Charter College March 2010 - February 2011
Toastmasters International July 2007 - June 2008
Northern Piper Aviation May 2006 - February 2007
Compucom May 2001 - November 2003
Skills
Certified Master MOUS, New Business Development, Small Business..., Product Marketing, Entrepreneurship, Business Development, Team Building, Marketing, Project Management, Marketing Communications, Public Relations, Marketing Strategy, Business Planning, Program Management, Negotiation, Training, Public Speaking, Strategic Planning, Team Leadership, Business Strategy, Social Networking, Start-ups, Management, Maritime, Management Consulting, Customer Service, CRM, Leadership, Leadership Development, Organizational..., Nonprofits, Social Media, Sales, Small Business, Fundraising, Coaching, Project Planning, Analysis, Budgets, Event Planning, Event Management, Teaching, Research, Social Media Marketing, Mentoring, Microsoft Excel, Staff Development
Education
Vance-Granville Community College 1994 — 1996
Computer Graphics
Kansas City Kansas Community College 1989 — 1992
AS, Business
CompuCom September 2011 - Present
CompuCom November 2010 - September 2011
CompuCom March 2006 - November 2010
NCR Corporation July 2003 - April 2006
BDS October 2002 - March 2003
EMCO Technologies May 1999 - May 2001
EMCO Technologies February 1997 - March 1999
Lee College 1993 - 1995
Skills
Hardware, PMP, Microsoft SQL Server, Troubleshooting, Technical Support, Software Documentation, Visio, Project Management, Citrix, Computer Hardware, Servers, Windows Server, Windows 7, SharePoint, Active Directory, Vendor Management, Integration, Disaster Recovery, Business Analysis, Process Improvement, XP, Operating Systems, IT Management, ITIL, System Administration, Software Installation, Laptops, Help Desk Support, Windows XP
Education
Lee College 1993 — 1995
Associate of Applied Science, Electronics
Presidio January 2013 - Present
Xerox Business Services October 2005 - January 2013
Xerox October 2000 - October 2005
CompuCom 1995 - 2000
US Bank January 1993 - November 1995
Skills
Cisco Technologies, Firewalls, VPN, Routing, CCNA, Network Design, Networking, Disaster Recovery, Switches, Network Security, LAN-WAN, Cisco IOS, Checkpoint, Visio, ASA, Solarwinds, IPSec, WAN, Network Architecture, PIX, Cisco, Cisco Switches, BGP, OSPF, Network Engineering, EIGRP, Cisco Wireless, ASA with FirePower..., SourceFire, 802.1x
Education
Lane Community College
Associates
Compucom December 2013 - Present
Geeks on Site July 2013 - Present
Barrister Global Services Network June 2013 - Present
Rockwell Automation 2013 - Present
Randstad Technologies US June 2012 - March 2013
Geek Squad January 2005 - August 2011
Skills
Networking, Technical Support, Troubleshooting, Information Technology, End User Training, Malware Analysis, Customer Service, Client Relations, Microsoft Operating..., Linux System..., Cisco Technologies, Help Desk Support, Service Desk
Education
Joliet Junior College 2007 — 2007
certificate, Information Technology
University of Illinois at Urbana-Champaign 1978 — 1984
Bachelor of Science (BS), Engineering
APi Group, Inc. January 2014 - Present
CompuCom July 2007 - January 2014
Nemadji Research Corp January 2005 - August 2006
Loram Maintenance of Way June 2005 - September 2005
Grand Cinema Theatre October 2001 - January 2005
Skills
Technical Support, Laptops, Computer Hardware, Software Installation, A+ Certified, Computer Repair, Microsoft Office, Microsoft Exchange, Citrix, Cisco Call Manager, Project Management, Avaya, Remedy Ticketing System, Unified Messaging, Active Directory, Avaya PBX, SLA, Backup Solutions, Lexmark Printers, Service-Now, Troubleshooting, PC Installation, Operations, Business Travel, Lync Server 2010, HPSD, Dell KACE, Mobile Devices, Sophos, Solarwinds, Virus Removal, Outlook, Trend Micro Anti-Virus
Education
Lake Superior College 2004 — 2005
Electrician
Mesabi Range Community and Technical College 2003 — 2004
Computer Systems Networking and Telecommunications
Quosal August 2014 - Present
Disney interactive Media Group - Playdom March 2010 - August 2014
Dockyard Derby Dames August 2010 - March 2013
Tilted Thunder Rail Birds February 2010 - December 2010
CompuCom August 2009 - February 2010
Jet City Rollergirls September 2008 - February 2010
Digeo March 2009 - July 2009
Volt November 2008 - February 2009
AT&T Mobility February 2007 - July 2008
Volt Technical Resources August 2006 - January 2007
Skills
Test Planning, Test Cases, Testing, Test Management, Regression Testing, Black Box Testing, Exploratory Testing, Manual Testing, Bug Tracking, User Acceptance Testing, Software Testing Life..., Video Games, Game Design, Game Development, SQL, Mobile Games, Web Testing, Mobile Devices, Game Testing, Social Games, Computer Games, Xbox 360, MMO, Wii, Casual Games, Gameplay, Online Gaming, XML, Entertainment, Windows Media Center, Process Analysis, Management of small..., DVR, Time Management, System Testing, Home Theater, Software Quality..., Software Documentation, Data Entry, Windows CE, Microsoft Test Manager
Education
Lake Washington High School
Lake Washington High School
Lake Washington Technical College
Information Technology Application Development
CompuCom July 2014 - Present
Enterprise Mobile April 2012 - June 2013
HLP Solutions 2012 - 2013
Apple Inc September 2010 - March 2011
Verizon March 2010 - September 2010
Apple May 2009 - January 2010
Skills
Technical Support, Windows 7, Android, Windows XP, Hardware, Troubleshooting, Help Desk Support, Cisco Technologies, LAN-WAN, Databases, XP, Firewalls, VoIP, Group Policy, iPhone, AS400 Administration, Active Directory, Service-now.com, Cisco VPN, Microsoft Office, Amdocs Clarify, Windows 8.1, Operating Systems, Networking, iOS, System Administration, TCP/IP, Computer Hardware
Education
Langston University 2007 — 2008
A Maceo Smith 2003 — 2007
Diploma
Upward Bound @ Paul Quinn
CompuCom April 2014 - August 2015
WorldWide Tech Services April 2012 - April 2014
Blue Cross Blue Shield of South Carolina November 2011 - March 2012
CompuCom May 2010 - November 2011
Dell 2005 - 2010
Skills
CompTIA A Certification, Call Centers, Active Directory, A Certified, Computer Repair, Computer Hardware, Windows XP, Help Desk Support, Dell Computers, Process Improvement, XP, Windows Server, Technical Support, Program Management, Team Building, Laptops, Troubleshooting, Windows 7, Windows, VMware, Hardware, Training, Operating Systems, Printers, Servers, CompTIA A+
Education
Kaplan University 2003 — 2009
Associate's degree, Computer and Information Sciences, General
CompuCom March 2010 - Present
The Barton-Group October 2000 - March 2010
CDI Corporation 1999 - 2000
MCI Systemhouse / EDS 1997 - 1999
Bell Atlantic Network Integration 1995 - 1997
Digital Equipment Corporation (DEC) / Compaq / HP 1982 - 1995
Skills
Business Development, IT Outsourcing, Outsourcing, CRM, Strategy, Professional Services, Leadership, Enterprise Software, Program Management, Start-ups
Education
Lesley University
Bachelor of Science degree, Organizational Behavior, from the School of Business & Industry.
Towson University
Towson University
Towson University
STRATEGIC IT CONSULTING, INC. November 2014 - Present
AstraZeneca April 2014 - October 2014
CompuCom April 2012 - April 2014
Fortress Investment Group March 2013 - July 2013
Roman Catholic Archdiocese of Philadelphia January 2013 - March 2013
QVC (Technology Services, LLC.) October 2012 - January 2013
Unisys April 2009 - June 2009
Vertical Flight Systems, Inc. at NASA ATCC 2001 - 2009
Unisys Corporation January 2008 - December 2008
InSource August 2007 - December 2007
Skills
Training, Sales, Project Management, Windows 7, Business Development, Account Management, Leadership, Telecommunications, Vendor Management, IT Service Management, Recruiting, Team Building, Management, Human Resources, Consulting, Technical Support, Sourcing, Healthcare Information..., Strategic Planning, Team Leadership, Networking, Coaching, CompTIA A+ Certification, CompTIA Network+, Security+, Security Clearance, IT Recruiting, Dell DCSE, Altiris, Windows 7 Migration, Workstation..., Information Technology, Technical Recruiting, Customer Service, Data Center, Security, Marketing, Business Analysis, Help Desk Support, iPad Support, SAP MDM, ServiceNow, Hospital Information..., SCCM, Salesforce.com, Desktop Administration, Desktop Support..., System Administration, BlackRock Aladdin, Trade Shows
Education
West Virginia University 1996 — 2001
BA, Human Resources Management Management Information Systems; Liberal Arts; Business Administration
Landmark Education 1987 — 2015
CEU's, Collaborative Communication, Empowerment, Management Consulting, Training & Development, CRM, NA
Stanford University 1996 — 1997
NA, High Technology Management, NA
Compucom August 2005 - Present
Getronics 2005 - 2008
Skills
Talent Acquisition, Applicant Tracking..., Technical Recruiting, Full-cycle Recruiting, Recruitment/Retention, IT Outsourcing, Recruiting, Data Center, SDLC, Benefits Negotiation, Leadership, Management, ITIL, IT Service Management, Internet Recruiting, College Recruiting
Education
Lesley University 1998 — 2000
M.Ed Masters of Education
University of Massachusetts at Lowell 1992 — 1997
BA Psychology
CompuCom August 2014 - September 2014
Nicholas Creative May 2014 - August 2014
Organizational Consultant - self-employed 2005 - 2013
Walgreens February 2006 - June 2006
EDS Group October 2002 - March 2003
Skills
Help Desk Support, Computer Repair, Internal Communications, Communications Strategy, Network Administration, Organizational..., Strategic Communications, Basic computer..., Leadership, Servers, Warehousing, Retail Management, VPN, Program Management, Training, Project Management, Web Design, SQL, Information Technology, Windows Vista, Blackberry, Networking, Mobile Devices, Employee Training, FTP, Communication Training, Wireless Networking, Computer Maintenance, Microsoft Technologies, Interviews, Google Apps, New Hire Training, Windows XP, OS X, Printers, Hardware Support, Strategic Planning, Change Management, Leadership Development, CSS, Remote Desktop, Cisco Routers, Workshop Facilitation
Education
Michigan State University 2003 — 2005
Communication, Organizational Communication, Business Management
Lansing Community College 2013 — 2014
AB Programmer/Analyst, Computer and Information Sciences and Support Services
CompuCom September 2012 - Present
CompuCom August 2012 - August 2012
Advanced Technology Services November 2011 - July 2012
CompuCom April 2011 - May 2011
Keystone Technical Institute October 2010 - March 2011
Skills
Microsoft Office, Network Security, TCP/IP, Windows, Troubleshooting, Telecommunications, Windows Server, Data Center, Networking, Virtualization, Security, Active Directory, Windows 7, Windows XP, Servers, Hardware, Laptops, Help Desk Support, Operating Systems, Routers, Printers, VMware, Switches, Windows 8.1, Remote Desktop
Education
Keystone Technical Institute 2009 — 2011
Computer Networking and Internet Technologies, Computer Networking, 4.0 GPA
Franklin Learning Center 2004 — 2008
Information Technology Program, Diploma 2008, Information Technology
CompuCom April 2014 - June 2015
Meridian Consulting January 2013 - January 2014
USAF December 1992 - January 2013
Skills
Air Force, Military, Security Clearance, Aircraft Maintenance, Airworthiness, DoD, Emergency Management, National Security, Defense, Command, Military Experience, Aerospace, Top Secret, Military Operations, Weapons, Security+, Information Assurance, Operational Planning, Leadership Development, Team Leadership, Web Design
Education
Kaplan 2013 — 2013
Associate of Arts and Sciences (A.A.S.), Information Technology, 3.0 GPA
Kaplan University
Bachelor of Applied Science (B.A.Sc.), Information Technology
CompuCom February 2013 - Present
Tyler Technologies 2012 - 2012
Electronic Business Products, Inc. March 2011 - September 2011
Sullivan and Cogliano April 2010 - April 2010
World Logistics Group Inc. July 2008 - February 2009
Brockway-Smith Company September 2004 - July 2006
Brockway-Smith Company April 2001 - September 2004
Skills
Typing, Software, Sales, Computer Maintenance, Computer Hardware, Computer Repair, Computers, Sales Promotion, Inventory Management, Software Implementation, SOP development, Direct Sales, Information Technology, Hardware, Windows 7, Microsoft Office, Windows XP, Troubleshooting, Project Management, Process Improvement, Vendor Management, Networking, Program Management, Technical Support, Training
Education
Kaplan University 2006 — 2008
Associate of Applied Science, Computer Information Systems, 3.5
Apple Leisure Group via Maxsam Partners September 2014 - Present
Ronson Technologies January 2012 - Present
Trupanion - Medical insurance for your pet June 2014 - August 2014
Maxsam Partners for Dendreon Corporation January 2012 - December 2012
Microsoft Corporation February 2011 - December 2011
Design Laboratory Inc. January 2010 - December 2010
CompuCom February 2008 - May 2009
Experience Vacations October 2004 - February 2008
Microsoft November 1999 - October 2004
Microsoft March 1998 - November 1999
Skills
Process Improvement, SDLC, Team Building, Problem Solving, Change Management, Program Management, Team Leadership, Project Planning, Agile Project Management, Scrum, Software Project..., Customer Service, New Business Development, Business Process..., Hosted Microsoft..., Network Engineering, Data Center, Oracle, Software Development, Unix, Databases, Microsoft SQL Server, SharePoint, Cloud Computing, Integration, Agile Methodologies, User Experience, Project Management, PMP, Strategy, Management, Testing, Business Process, SaaS, Telecommunications, Web Services, ERP, SOA, .NET, Product Management, Enterprise Architecture, Leadership, PMO, Vendor Management, Business Analysis, Business Intelligence, IT Strategy, Solution Architecture, Professional Services, Software Engineering
Education
Landmark Education 2013 — 2014
Completed the Landmark Curriculum for Living
Agile University 2008 — 2009
Certified SCRUM Master (CSM)
Project Management Institute 2001 — 2009
PMI Project Management Professional
David Pultorak Associates 2003 — 2003
ITIL Foundation
University of California, Davis 1981 — 1986
BS, Managerial Economics
Davis Senior High School
High School Diploma
InspiriTec February 2014 - Present
CompuCom April 2013 - Present
Sarcom January 2012 - December 2012
York Companies March 2011 - July 2011
Skills
Computer Technician, Laptops, Norton Ghost, A+ Certified, Printers, Hardware Support, Windows 7, Active Directory, Workstations, Computer Hardware, Antivirus, Desktop Administration, Help Desk Support, Peripherals, Cat5, CompTIA, Windows Server, XP, Software Installation, Wireless Networking, Troubleshooting, Microsoft Certified..., Technical Support, Networking, HP, Hardware, Information Technology, Desktop Computers, Computer Repair
Education
Sullivan College of Technology and Design 2011 — 2013
Applied Occupational Science in Network Administration, Computer and Information Sciences and Support Services
Jefferson Community College 2009 — 2010
CompuCom October 2011 - Present
Peak Systems, Inc. September 2011 - Present
Barrister Global Services Network September 2011 - Present
R&R Solutions August 2011 - Present
Modis June 2011 - Present
J.J Trading, Inc. January 1995 - December 2010
Skills
Software Installation, Windows, Troubleshooting, Technical Support, Computer Hardware, Networking, Switches, Hardware, Laptops, Firewalls, XP, Windows 7, Active Directory, Routers, Testing, Cisco Technologies, VMware, Software Documentation, A+ Certified, Printers, Help Desk Support, Project Management
Education
Western Kentucky University 2010 — 2012
BS, Information Technology
Jefferson Community College 2008 — 2010
AAS, Information Technology
CompuCom May 2010 - Present
CompuCom January 2009 - May 2010
CompuCom September 2005 - January 2009
Skills
Active Directory, Troubleshooting, System Administration, Data Center, Hardware, Servers, Software Installation, System Deployment, TCP/IP, Windows Server, Integration, Technical Support, HP, Microsoft Certified..., DNS, VMware, DHCP, Operating Systems, Unix, XP, Virtualization, Switches, VMware ESX, Customer Service..., Operations Management, Operational Planning, Conflict Resolution, Conflict Management, Project Management, Microsoft Project, Business Partner..., Supervisory Management, Problem Analysis, Team Leadership, Team Management, Team Building, IT Service Management, Technical Staff..., Customer Satisfaction, Coaching
Education
Kaplan University 2012 — 2015
Bachelor's degree, Information Technology
Foundation College 1994 — 1995
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
University of Arizona 1986 — 1990
Graphic Design
HMS July 2012 - Present
CompuCom May 2010 - June 2012
TechMahindra 2009 - 2010
Reliable Software Resources Inc March 2008 - December 2008
i-Vantage India Pvt. Ltd. 2007 - 2008
Skills
Veritas Net Backup,..., NetApp Filers, IBM..., Solaris, RedHat, VVM,..., Oracle DB, VMware Infrastructure, Brocade, IBM enterprise storage, NetApp Filers, RedHat, Solaris, Oracle, Veritas Cluster Server, Storage Area Networks, Disaster Recovery, Storage, NetApp, Hardware, Data Center, Integration, VMware ESX, HP-UX, Netbackup, VMware, Red Hat Linux, AIX, Operating Systems, Servers, Unix, Windows Server, Virtualization, ITIL, Data Migration, vSphere, SAN
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2001 — 2004
Master of Science (MSc), Computer Science, A
Kakatiya University 1999 — 2001
Bachelor's degree, Computer and Information Sciences and Support Services
Thorntons Inc. October 2012 - Present
Thorntons Inc. October 2009 - October 2012
CompuCom March 2007 - March 2009
Charter Communications November 2001 - January 2007
Skills
Graphic Design, Technical Support, Branding & Identity, Video Editing, Adobe Creative Suite, ExpressionEngine, Final Cut Pro, Project Management, Process Improvement, Microsoft Office, Mac, Branding
Education
Jefferson Community College 1994 — 1995
CompuCom July 2007 - Present
Nrjtech Inc May 2001 - July 2007
Dynamic Network Resources November 2001 - December 2002
Coreon, Inc. November 2000 - February 2001
Skills
Troubleshooting, Servers, Integration, System Deployment, Security, ITIL, Leadership, VPN, Network Administration, Business Intelligence, IT Management, SharePoint, Networking, Creative Problem Solving, Executive Management, Strategist, Software Installation, Infrastructure, Program Management, IT Strategy, Enterprise Software, Cloud Computing
Education
Kaplan University 2010 — 2012
Master of Science (M.S.), Information Technology Business Intelligence, 4.0 GPA
New Jersey City University
Bachelor of Science (B.S.), Business Administration - Finance
MedAssets October 2014 - Present
MedAssets April 2011 - October 2014
Robert Half Technology March 2011 - May 2011
Insight Global April 2010 - February 2011
Compucom August 2007 - February 2010
SunTrust Bank October 2002 - January 2007
Xerox September 1998 - November 2001
ABB Switzerland Ltd. February 1992 - August 1998
Skills
Servers, Active Directory, Technical Support, Software Documentation, Networking, Microsoft Exchange, VPN, Hardware, Software Installation, Windows XP, Security, Help Desk Support, Desktop Computers, Windows 7, Management, Computer Hardware, Laptops, Network Administration, XP, Operational Efficiency, Relationship Building, Process Efficiency, Technical Documentation, Process Flow..., Customer Service, Customer Satisfaction, Business Process, Process Improvement
Education
Kennesaw State University 1992 — 1998
Bachelor of Science, Information Systems
CompuCom March 2010 - Present
Unisys March 2002 - February 2010
Aptegrity 2000 - 2001
Vanstar 1992 - 1999
Skills
Outsourcing, Consultative Selling, New Business Development, Contract Negotiation, Customer Relations, Sales Management, Strategic Planning, Team Building, P&L Management, Selling, Cross-functional Team..., Business Development, Customer Service, Sales, Managed Services, Sales Process, CRM, Solution Selling, Cloud Computing, Program Management
Education
King's College 1980 — 1984
B.S., Business Administration
James Caldwell High School 1977 — 1980
Law Office of Matthew Hart June 2008 - Present
The Masters College March 2013 - April 2013
Barclays Global Investors March 1997 - February 2009
CompuCom March 1996 - March 1997
Department of Education 1996 - 1996
Bechtel March 1991 - March 1995
Skills
Probate, Living Trusts, Wills, Trust Administration, Advanced Health Care..., Powers of Attorney, Trusts, Trust, Estate Planning, Estate Administration, Courts, Charitable Trusts, Business Formation, Healthcare, Corporate Law, Estate Law, Mediation, Legal Research, IT Operations, Elder Law, Legal Writing
Education
John F. Kennedy University 2004 — 2007
J.D., Law
CompuCom July 2006 - Present
PdMAIN Corp 2000 - 2005
Microbus Computers & Networks Inc, Toronto, ON 1998 - 2000
Education
The International University 1991 — 1993
M.B.A, Finance
Karachi University 1988 — 1991
B.S, Bachelor of Science
BVS Parsi High School 1981 — 1986
United States Postal Service - Office of Inspector General June 2013 - Present
United States Postal Service - Office of Inspector General July 2012 - June 2013
United States Postal Service - Office of Inspector General November 2011 - July 2012
Serco October 2008 - November 2011
SI International October 2007 - October 2008
SI International May 2007 - October 2007
SI International October 2006 - May 2007
CompuCom January 2005 - September 2006
Skills
IT Strategy, Project Management, Service Delivery, IT Management, Knowledge Management, Service Desk, ITIL, Problem Management, Process Improvement, Technical Support, Program Management, Management, SDLC, Configuration Management, IT Service Management, Incident Management, Hardware, BMC Remedy, Governance, Software Documentation, System Deployment, Information Technology, IT Operations, Sla, Leadership, Team Leadership, Service Management
Education
Kalamazoo Valley Community College 2000 — 2001
CompuCom May 2013 - Present
Insight Global April 2013 - May 2013
American Museum of Natural History November 2012 - April 2013
Boy Scouts of America May 2012 - August 2012
Laramie County Community College August 2011 - May 2012
Boy Scouts of America July 2007 - August 2010
University of Wyoming August 2007 - May 2008
RAronson June 2007 - August 2007
Skills
Purchase Consulting, Record Keeping, Technical Support, Training, Networking, Leadership, Customer Service, Server Administration, Access, Microsoft Office, HTML, System Administration, Software Documentation, PowerPoint, Microsoft Office 2007, Bookkeeping, Visio, Project Management, Management, Microsoft Word, Microsoft Excel, Troubleshooting, Budgets, Databases, Event Planning, Nonprofits, Process Improvement, Program Management, Project Planning, Public Speaking, Research, SharePoint, Team Building, Team Leadership, Teamwork
Education
Laramie County Community College 2008 — 2012
Associate of Applied Scinece (AAS), Computer Information Systems
Laramie County Community College 2008 — 2012
Associate of Applied Science (AAS), Cisco Networking
Lyndhurst High School 2003 — 2007
High School Diploma
Saint Peter's University
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Corporate Technologies LLC January 2014 - Present
Caterpillar Inc. October 2013 - December 2013
CompuCom October 2013 - October 2013
Ridgeview Medical Center October 2013 - October 2013
CompuCom August 2013 - September 2013
PepsiCo July 2012 - June 2013
JRC Inc. October 2010 - May 2012
Carlton Public School March 2010 - June 2010
Wal-Mart May 2008 - June 2010
Lake Superior College August 2007 - May 2010
Skills
Help Desk Support, Windows 7, Windows Vista, Windows XP Pro, Computer Hardware, Mobile Devices, Microsoft Excel, Microsoft Office, Troubleshooting, Documentation, Retail, Merchandising, Inventory Management, Customer Service, Store Management, Loss Prevention, Visual Merchandising, Inventory Control, Microsoft Word, Cashiering, Retail Sales, PowerPoint, Store Operations, Software Installation, Software Documentation, Technical Support, Network Administration, Windows XP
Education
Lake Superior College 2007 — 2013
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
GE Oil & Gas August 2015 - Present
Carriage Services February 2015 - June 2015
CompuCom January 2012 - February 2015
GE Oil & Gas January 2012 - February 2015
Harper Law Office August 2009 - October 2011
Bodle Law Office March 2009 - August 2009
Skills
CompTIA A+ Certification, CompTIA Network+, HTML5, CSS, JavaScript, PHP, Dreamweaver, Adobe Fireworks, Photoshop, Web Design, Troubleshooting, Windows 7, System Administration, Computer Hardware, Technical Support, Microsoft Office, Customer Service, Windows, Access, Microsoft Excel, Microsoft Word, Database Administration, PowerPoint, HTML, Dell Computers, Dell Certified, Lenovo Certified, Information Technology, Active Directory, Scrum
Education
Western Governors University 2014 — 2017
Bachelor of Science (B.S.), Information Technology - Software
Kansas State University
Precision Document Solutions June 2013 - Present
Boeing April 2012 - June 2013
CompuCom May 2008 - April 2012
The Printer TEK September 2005 - December 2007
KEZAR HEARING CENTER April 2005 - September 2006
LINX SATELLITE & SAR LLC April 2004 - February 2005
COMPUTER NUTRITION September 2000 - July 2004
MICROSOFT (ENTEX) April 1999 - June 2000
Skills
Troubleshooting, Customer Service, Software Installation, Windows, Management, Training, Leadership, Help Desk Support, Public Speaking, IT Management, Microsoft Office, Team Leadership, Coaching, System Administration, Laser Printers, Account Management, Computer Hardware, Teaching, Inventory Management, Customer Relations, Customer Satisfaction, Computer Repair, IT Service Management, Youth Ministry, Youth Leadership, Church Music, Christian Counseling, Christian, Religious Studies, Philosophy of Religion, Student Counseling, Problem Solving, Administration, Research, Supervisory Skills, Mentoring, Scanners, Operations Management, Plotters
Education
Liberty University 2011 — 2013
Bachelor of Science, Religion
HP Certifications 1997 — 2012
Certifications, Printers
Lexmark Certifications 2004 — 2011
Certifications, Printers
Strategy Computers 1998 — 1998
Certifications, A+ / MCSE
Lane Community College 1996 — 1998
Associates, Business Management
CSC September 2012 - Present
Lakemont Consulting Group June 2011 - November 2011
AVERRO April 2011 - June 2011
Campbell-INC May 2010 - March 2011
Enterprisal LLC March 2010 - May 2010
CompuCom September 2008 - May 2009
Pacific Northwest Treatment Services August 2006 - January 2009
Verizon February 2007 - September 2008
Harborview Medical Center January 2005 - July 2006
The Federal Group June 2002 - August 2005
Skills
Windows 7, Technical Support, End User Training, Quality Assurance, User Acceptance Testing, Project Coordination, Team Building, Training, Customer Service, Service Desk, System Deployment, Vendor Management, Project Management, Servers, Windows Server, Data Center, SharePoint, Troubleshooting, Testing, Security
Education
Cascida Community College 2004 — 2004
none, ASP and XML
Lake Washington Institute of Technology 2001 — 2002
certificates, Web Development Programming and Graphics
CompuCom June 2007 - Present
Folcroft, PA 2001 - 2003
Skills
Intellectual Property, Corporate Law, Vendor Management, Cloud Computing, Outsourcing, Contract Negotiation, Process Improvement, IT Strategy, Legal Writing, Corporate Governance, Litigation, Mergers & Acquisitions, Privacy Law, Dispute Resolution, Arbitration, Software Licensing, Licensing, Management, Negotiation, Legal Research, Managed Services
Education
Temple University - James E. Beasley School of Law 2003 — 2006
Juris Doctor, Law
Lehigh University 1995 — 1999
BA, English/Political Science
CompuCom November 2009 - Present
Merck May 2008 - Present
FAA William J. Hughes Technical Center May 2004 - August 2006
Education
Kean University 2003 — 2008
B.S. Computer Science and Information Systems/ B.A. Marketing, Computer Technology
CompuCom February 2014 - Present
kenna: June 2009 - December 2013
Motorola May 2002 - December 2008
Skills
PL/SQL, Oracle RAC, Performance Tuning, Oracle, Data Warehousing, SQL Tuning, Database Design, ETL, Databases, Database Administration, T-SQL, Data Modeling, Data Integration, SSIS, Unix Shell Scripting, Unix, Business Intelligence, SQL, Solaris, Microsoft SQL Server, Data Architecture, Disaster Recovery, SQL*Plus, SDLC, Systems Analysis, Erwin, Oracle E-Business Suite, Oracle Applications, Data Quality, Shell Scripting
Education
Lawrence Technological University 2000 — 2001
Master of Science (MS), Information Systems
Motorola
Green Belt
Oracle
Oracle8i/9i/10g/11g Certified Professional Database Administrator
itSMF
ITIL (Foundation Certificate in IT – Service Management)
CompuCom Area Sales DirectorUnisys2002 - 2010
Aptegrity, Inc. 2000 - 2001
Vanstar 1997 - 1999
Skills
Outsourcing, SaaS, Cloud Computing, IT Strategy, IT Service Management, Vendor Management, Strategy, Solution Selling, Professional Services, Managed Services, Business Development, Data Center, Change Management, IT Outsourcing, Business Analysis, Sales, Disaster Recovery
Education
King's College 1980 — 1984
B.S., Business Administration
CompuCom 2009 - Present
New Horizons Computer Learning Centers September 2009 - December 2009
Gomez, Inc. September 2008 - April 2009
BJ's Wholesale Club May 2005 - March 2009
360KID February 2008 - June 2008
Education
Johnson & Wales University 2003 — 2007
Johnson & Wales University
Bachelor of Science, Web Site Management and e-commerce
Dell SecureWorks April 2012 - Present
Verizon Terremark May 2008 - 2012
SARCOM May 2004 - May 2008
QORE Business Solutions September 2003 - May 2004
CompuCom August 1997 - May 2003
CompuCom Systems 1995 - 2002
LeTourneau University September 1996 - June 1998
QORE Business Solutins August 1996 - August 1997
Digital Equipment Corporation July 1979 - June 1996
United States Navy June 1975 - June 1979
Skills
Security, PCI DSS, HIPAA, Risk, Vulnerability Assessment, Financial Risk, Information Security, Cloud Computing, Solution Selling, Data Center, ITIL, Disaster Recovery, Strategy, Management, Enterprise Software, Telecommunications, Cross-functional Team..., Managed Services, Integration, IT Strategy, CRM, Professional Services, Computer Security, Program Management, Business Analysis, Application Security, Business Continuity, Business Development, Business Intelligence, Consulting, IT Management, IT Service Management, Information Security..., Information Technology, Leadership, Management Consulting, Network Security, Process Improvement, Project Management, Security Architecture...
Education
Lesley College 1982 — 1996
Bachelor of Science, Organizational Behavior
Lesley College 1986 — 1989
MBA, MIS
Cablevision September 2013 - Present
Cablevision January 2012 - September 2013
Cablevision November 2008 - January 2012
Signature Systems Inc. March 2008 - April 2008
CompuCom November 2007 - March 2008
MSC Industrial Supply September 2007 - November 2007
Hebrew Academy of Nassua County August 2007 - September 2007
Atlantic Business Systems June 2006 - July 2007
Vector Marketing June 2003 - August 2005
Skills
Technical Support, Troubleshooting, Active Directory, Networking, Microsoft Exchange, Software Installation, Security, Help Desk Support, Laptops, VoIP, Linux, Printers, Management, CCNA, HP
Education
University of Phoenix 2010 — 2015
Master of Business Administration (M.B.A.)
Katharine Gibbs School 2005 — 2006
A.A.S., Computer Networking Operations
CompuCom Systems Inc. April 1998 - Present
CompuCom 1997 - Present
Education
La Salle University 1966 — 1970
CompuCom March 2014 - Present
Self-employed January 2010 - September 2013
Skills
Operating Systems, Network Administration, Network Security, Wireless Networking, WinPE, DHCP, Windows 7, Windows, IP, Subnetting, Windows Server, OSI Model, OS imaging, Network Design, WDS, Social Media, Social Media Marketing, WAIK, Computer Security
Education
Lake Washington Institute of technology 2011 — 2013
Associate of Arts and Sciences (AAS), Computer Security and Networking Technology
Lake Washington Technical College
Computer Security and Network Technician, IT Support Technician
CompuCom March 2014 - Present
University of Houston August 2011 - December 2013
Houston ISD October 2010 - August 2012
Cardon Healthcare Company August 2008 - October 2010
Skills
Access, Customer Service, Microsoft Office, Windows, Software Documentation, Data Analysis, Microsoft Excel, Troubleshooting, Active Directory, Teamwork, Team Leadership, Project Management, Microsoft Word, SQL, Windows Server, Management, PowerPoint, Linux, Outlook, HTML, Analysis, Supply Chain
Education
University of Houston 2011 — 2013
Bachelor of Science (B.S.), Supply Chain and Logistics Technology, 3.94
Lamar University 2001 — 2005
Management Information Systems
JGC America March 2014 - Present
US Oncology January 2014 - February 2014
LyondellBasell October 2013 - December 2013
CompuCom October 2011 - October 2013
Firestone April 2010 - December 2011
2010 Jason's Deli January 2010 - March 2010
Time Warner Cable 2008 - 2009
Alliance Data Systems June 2008 - October 2008
Nortel Networks June 1993 - May 2008
Skills
Microsoft Office, Vendor Management, MS Project, Process Improvement, Project Management, Troubleshooting, Customer Satisfaction, Customer Service, Computer Hardware, Team Leadership, Telecommunications, Wireless, Budgets, Networking, Software Documentation, Active Directory, XP, Windows 7, Software Installation, Technical Support, Training, IP, Cross-functional Team..., windows 8, Hardware, Cisco Technologies, Integration, Program Management, DHCP, System Deployment, Management, Databases, Call Centers, Help Desk Support, Switches, TCP/IP, Visio, Routers, Project Planning, System Administration, LAN-WAN, Operating Systems, VoIP, Wireless Networking, Windows XP
Education
Lamar University 2011 — 2013
Bachelor's degree, Industrial Technology
Lamar University 2011 — 2013
Bachelor's degree, Industrial Technology
A.M.C.E., Rowlett, TX (http://www.xraytraining.com/) 2009 — 2009
State Licensed, NCT Radiographer (X-Ray Tech.)
Lamar University 1985 — 1986
Associates, Computer Electronics and Robotics
Lamar University 1983 — 1985
Associates, Industrial Electronics
Red Cross
Associate; Associate, Computer Electronics and Robotics; Industrial Electronics Technology
CompuCom April 2014 - Present
Arabic language & culture institute June 2012 - Present
Geek Squad September 2013 - April 2014
SAIC December 2010 - September 2011
Advanced Technology Systems November 2009 - November 2010
Harlow International July 2007 - January 2009
Lee Dynamic International August 2005 - June 2007
American Logistics Service July 2004 - October 2005
Skills
Management, Troubleshooting, Data Entry, Social Networking, Time Management, Software Documentation, Customer Service, Microsoft Office, Networking, Computer Hardware, Inventory Management, Spreadsheets, Photoshop, Team Leadership, Microsoft Word, System Administration, Microsoft Windows, Supervisory Skills, PowerPoint, Excel, Operating Systems, TCP/IP, Outlook, Database Administration, Access, Word, Problem Solving, Receiving, Windows, Microsoft Excel, Social Media, Program Management, Unix, Linux, RSA SecurID
Education
Jefferson Community College 2012 — 2015
Associate's degree, Information Technology
Al -Raffden institute 2003 — 2005
bachelor, Networking
Tariq bin ziad
CompuCom 2008 - 2013
Skills
Linux, Windows, Computer Hardware, Servers, Operating Systems, Storage, Hardware, Software Installation, Laptops, System Administration, Technical Support, Printers, Windows XP, Windows 7, Information Technology
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Bachelors in Network & Communications Management, IT
CompuCom October 2013 - Present
CompuCom September 2010 - October 2013
Dynamic Computers Group December 2009 - April 2010
CGS June 2008 - February 2009
Skills
Active Directory, Servers, Windows Server, XP, Operating Systems, Windows 7, Computer Hardware, Software Installation, Hardware, Technical Support, IT Strategy, Windows, Microsoft Certified..., Help Desk Support, Blackberry, Microsoft Technologies, Troubleshooting, Communication Skills, People Skills, Microsoft Office, ITIL, DNS, Citrix, Laptops, Microsoft Exchange, System Deployment, Disaster Recovery, Process Improvement, IT Management, Software Documentation, Windows XP
Education
Kennesaw State University 2013 — 2016
Management Information Systems, General
KeyCorp June 2015 - Present
CompuCom February 2011 - June 2015
KeyBank July 2003 - January 2011
KeyBank March 1999 - July 2003
Progressive Corporation September 1997 - February 1999
Skills
Software Documentation, Troubleshooting, Windows XP, Security, Management, HP, Help Desk Support, Training, Customer Service, Disaster Recovery, Vendor Management, Lotus Notes, Network Administration, Active Directory, XP, Business Analysis, Technical Support, Process Improvement, Servers, System Administration, Windows, Computer Hardware, Cisco Technologies, Windows 7, ITIL, Windows Server
Education
Kent State University 1993 — 1997
bachelors of business, Finance
CompuCom May 2010 - May 2015
Rockwell Automation January 1996 - May 2010
KeyCorp September 1993 - January 1996
Skills
Troubleshooting, Telecommunications, Contact Centers, Process Improvement, Cisco Technologies, ITIL, Integration, VoIP, Cisco Call Manager, Project Management, IT Management, Disaster Recovery, System Administration
Education
John Carroll University 1999 — 2004
studied Communications
PC Solutions July 2008 - Present
PC Solutions April 2008 - Present
CompuCom June 2014 - June 2015
Family Dollar 2012 - 2013
VSI Meter Services August 2010 - January 2012
ColorTyme June 2008 - August 2010
T-Mobile May 2004 - February 2008
Skills
Human Resources, Leadership, Customer Service, Time Management, Technical Support, Interviews, Direct Sales, Negotiation, Merchandising, Invoicing, Accounting, Inventory Control, Customer Satisfaction, Management
Education
University of Maine 1990 — 2005
Bachelor's Degree, English Language and Literature/Letters
Kennebec Valley Community College 2000 — 2002
Associate's Degree, Computer Technology/Computer Systems Technology, 3.89
NRC National Response Corporation June 2015 - Present
Kaplan University June 2015 - August 2015
Practice Resources, LLC May 2015 - June 2015
VITEC Solutions March 2015 - March 2015
CompuCom August 2014 - March 2015
US Army November 2010 - July 2014
Anaren Microwave February 2014 - May 2014
TEKsystems January 2013 - June 2013
Skills
Technical Support, Troubleshooting, Help Desk Support, Information Technology, Security Clearance, Active Directory, Program Management, DoD, Information Assurance, Ticketing Systems, Desktop Imaging, Security, Customer Service, Time Management, SQL, SharePoint, Desktop Deployment, Networking
Education
Kaplan University 2015 — 2016
Bachelor's degree, Network Administration, 4.0
Kaplan University 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Information Technology, 3.5
US Army IT School 2011 — 2011
Vocational, Information Technology, 3.9
Herkimer County Community College 2010 — 2010
Associates, General Studies, 2.7
Green InfoSystems April 2014 - March 2015
Green InfoSystems December 2012 - April 2014
Technisource December 2010 - June 2011
CompuCom July 2007 - October 2010
Staples December 2007 - June 2008
Skills
Content Management, Video Games, Bug Tracking, Data Entry, Microsoft Office, Black Box Testing, Software Testing, Game Testing, Xbox 360, Kinect, XBLA, Localization Testing, Playtesting, Role Playing Games, Windows Phone, Software Quality..., JIRA, Windows 7, Regression Testing, Product Studio, Visual Studio, Manual Testing, Mobile Devices, Software Development..., Mobile Games, Metadata, Baking, Serve Safe Certified
Education
Lake Washington Technical College 2011 — 2012
Baking and Pastry Arts/Baker/Pastry Chef
Washington State University 1999 — 2004
Bachelor of Arts (B.A.), Digital Technology & Culture
Chubb January 2007 - Present
Telcordia Technologies / SAIC February 2002 - November 2006
Telcordia Technologies February 2000 - January 2002
Telcordia Technologies March 1999 - January 2000
CompuCom May 1996 - February 1999
Skills
Project Management, Infrastructure, Disaster Recovery, Business Analysis, IT Infrastructure..., Microsoft Exchange, PMP, Vendor Management, Management, SDLC, Unix, WAN
Education
Kean University
BS, Business
Kean University
Bachelor of Science (B.S.)
ARD Logistics October 2013 - Present
Insight March 2008 - October 2013
Compucom March 2007 - March 2009
banctec June 1999 - March 2007
Skills
Networking, Cisco Technologies, VoIP, SharePoint, Call Center, Business Analysis, Access, Process Improvement, Customer Service, Microsoft Office, Software Documentation, Call Centers, Team Leadership, Troubleshooting, Servers, Team Building, Management
Education
Virginia College-Birmingham 1998 — 2001
Network Administration, MCSE, CCNA, MCP, Net+, Presidents List Advanced Academics
Jefferson State Community College 1992 — 1994
Business, Business Economics
Hueytown High
Integris Solutions Group, LLC March 2015 - Present
EMC November 2014 - March 2015
EMC November 2011 - December 2014
Hewlett-Packard December 2009 - December 2011
Hewlett-Packard June 2006 - December 2009
EMC Computer Systems 2005 - 2006
Deloitte Consulting 2004 - 2005
YRC Worldwide, Inc. 2003 - 2004
Xerox 1999 - 2004
CompuCom 1996 - 1998
Skills
Cloud Computing, Storage, HP, Virtualization, Storage Solutions, Storage Virtualization, Data Center, Enterprise Storage, Storage Area Networks, Disaster Recovery, SAN, Fibre Channel, VMware, Architecture, NAS, Solution Selling, High Availability, VDI, Brocade, Enterprise Software, EMC Storage, Pre-sales, IT Strategy, Infrastructure, EMC
Education
Kent State University 1989 — 1993
BS, Communication
Kent State University 1989 — 1993
Bachelor of Arts (BA) Communication, Rhetoric and Communication
Wells Fargo March 2015 - Present
GE January 2014 - March 2015
CompuCom June 2003 - March 2015
GE Healthcare June 1999 - December 2013
Keane Inc June 1999 - June 2003
Batteries Plus Bulbs February 1997 - June 1999
Skills
Identity Management, Directory Services, LDAP, Virtual Directory, MIIS, ILM, Active Directory, Microsoft Technologies, System Deployment, Information Security..., Integration
Education
Keller Graduate School of Management of DeVry University 2001 — 2003
Master of IS Management, Distributed Systems Management
University of Wisconsin-Milwaukee 1992 — 1997
Bachelor of Business Administration (BBA), Management Information Systems and Services
Harris Corporation November 2008 - November 2011
CompuCom March 2000 - March 2007
Skills
Troubleshooting, Software Documentation, Technical Writing, Security Clearance, Windows, Computer Hardware, Active Directory, Technical Support, Windows Server, Windows XP, Networking, Software Installation
Education
Keiser university-melbourne, FL 2015 — 2016
Associate's Degree, Information Technology, 2016
Keiser College 2012 — 2014
Associate's Degree, Medical/Clinical Assistant, 3.4
CompuCom August 2015 - Present
TEKsystems November 2014 - Present
ComputerCare April 2015 - June 2015
Go 2 It Group November 2012 - January 2015
Smart Fleet Maintenance June 2013 - September 2014
Fast Action Fleet Maintenance November 2011 - October 2012
Uni-Data Communications November 2009 - August 2010
JPMC 2008 - 2009
Design Strategy January 2008 - November 2008
Skills
Team Leadership, Desktop Computers, Technical Support, Windows XP, Problem Solving, Computer Hardware, Hardware, Laptops, DHCP, Static IP Addresing, Active Directory, Troubleshooting, Network Connectivity, Networking, Network Security, Enterprise Software, Enterprise Network..., Thin Clients, Help Desk Support, Field Operations, Corporate Moves, Windows 7 Migration, Data Migration, Software Installation, Ghost Imaging, Windows 7, Windows 8, VPN, Data Recovery, Cisco Technologies, Avaya Technologies, TCP/IP, Switches, Wireless Networking, Network Architecture, Customer Service, Microsoft Office, Citrix, Virtualization, Remote Troubleshooting, Remote Desktop, Remote User Support, Linux, Mac OS, Xerox Printers, HP Printers, Network Programming, Network Printers, Strategic Planning, IT Strategy
Education
Laguardia Community College 2009 — 2010
Some Credits, Computer Science
South Bronx Job Corps Academy 2007 — 2008
A+ Certification, Computer Installation and Repair Technology/Technician
Pfizer July 2010 - Present
Rhode Island Republican Party March 2015 - Present
Republican Liberty Caucus July 2014 - Present
Pfizer July 2009 - July 2010
Pfizer July 2008 - July 2009
CompuCom July 2005 - June 2008
North Kingstown School Department July 1995 - January 2005
Skills
Management, Cross-functional Team..., Data Center, Infrastructure, Networking, Vendor Management, Project Management, SharePoint, Biotechnology, Business Analysis, Business Process, Change Management, Disaster Recovery, Drug Discovery, IT Management, IT Service Management, IT Strategy, ITIL, Integration, Outsourcing, PMP, Pharmaceutical Industry, Process Improvement, Program Management, Project Portfolio..., Quality Assurance, SDLC, Software Documentation, System Administration, Telecommunications, Troubleshooting, Visio
Education
Johnson & Wales University 2007 — 2009
MBA, Organizational Leadership
Johnson & Wales University 2005 — 2007
B.S., Information Science
Johnson & Wales University 2003 — 2005
A.S., Computer Business Applications
CompuCom February 2015 - Present
CompuCom September 2011 - February 2015
Humana May 2007 - August 2011
Citi March 2007 - May 2007
Skills
Active Directory, Windows Server, Servers, VMware, SharePoint, ITIL, Disaster Recovery, Windows 7, Troubleshooting, Integration, Windows XP, Virtualization, DNS, Data Center, System Administration, Technical Support, SQL, VPN, Microsoft Exchange, Operating Systems, Software Installation, Customer Service, Process Improvement
Education
Kaplan University 2015 — 2018
Bachelor of Business Administration (BBA), Project Management
Jefferson Community College 2002 — 2006
Associate's Degree, Information Technology
Sherman High School Sherman, TX 1989 — 1993
Targeting Backup and Recovery 2015 - Present
IBM February 2009 - May 2015
Amgen February 2007 - February 2009
Unisys December 2005 - February 2007
Compucom January 2001 - November 2005
Skills
Netbackup, Unix, Linux, Windows Server, Windows Server 2003, Windows Server 2008, HP Server Hardware, SunOS, Sun Application Server, NetApp, NetApp Filers, HP, IBM PC, Dell Desktops, Dell PowerEdge Servers, MS Office Suite, Norton Ghost, Vantive, Remedy, Peregrine, Opsware, MS Project, Visio, Lotus Notes, Putty, HTML, Dell Computers, Microsoft Office, NetBackup, Servers, Technical Support, Data Center, Databases, Disaster Recovery, System Administration, Troubleshooting, Active Directory, Hardware
Education
Kaplan Univerisity
Completed credits toward degree in Information Technology, Information Technology
Kaplan University
Information Technology
Spring ISD July 2001 - Present
New Wave Dimensions December 1999 - July 2001
Modis 1998 - 1999
CompuCom 1997 - 1998
Teknowlogy Education Center 1995 - 1997
Galena Park ISD 1995 - 1997
Humble ISD 1986 - 1995
Skills
Novell Netware, Technical Instruction, Linux, Zenworks, iPrint, Novell Certified, Novell, Microsoft Technologies, Microsoft Solutions, Curriculum Design, Educational Leadership, Staff Development, Instructional Design, Instructional Technology, IP management, Technology Solutions, Technology Integration, Moodle, Microsoft Office, SharePoint, Curriculum Development, Technical Writing, Educational Technology, System Administration, Cisco Technologies, Leadership, Servers, Classroom, Technical Support, Teaching, Teacher Training, Network Administration, K-12, Classroom Management, Networking
Education
Lamar University 2012 — 2014
Master of Education (M.Ed.), Educational Technology Leadership
University of Houston-Downtown 2010 — 2011
Bachelor of Science (B.S.), Education
CompuCom June 2014 - Present
OneSource Virtual June 2011 - June 2014
Beez Restaurant May 2010 - May 2011
Carreker/CheckFree April 2005 - December 2009
Tenet Healthcare June 2001 - March 2004
Skills
ADP Payroll, Benefits Administration, HRIS, Employee Benefits, Employee Relations, Human Resources, Onboarding, Performance Management, Personnel Management, Management, Recruiting
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2008 — 2009
Associate of Science (A.S.), Culinary Arts/Chef Training
Plano Sr High
Plano Sr High
Ericsson (via Ash Group) August 2014 - July 2015
TriCom Technical Services February 2014 - June 2014
CompuCom November 2013 - February 2014
Price Chopper Supermarkets March 2010 - September 2013
Skills
Windows 7, Troubleshooting, Customer Service, Microsoft Office, Teamwork, Windows Server, Data Entry, Software Installation, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Time Management, Team Leadership, Databases, Visio, Research, Social Media, English, Java, Visual Basic, SQL, Cashiering, Telephone Skills, Phone Etiquette, Social Networking, Eagle Scout, C++, Oracle, HTML, Risk Management, Linux, IT Security Policies, Software Development, Networking
Education
ITT Technical Institute-Overland Park 2014 — 2016
Bachelor's degree, Information Systems and Cyber Cecurity
ITT Technical Institute 2012 — 2014
Associate's degree, Network and System Administration/Administrator
Johnson County Community College 2010 — 2012
Nu Skin Enterprises July 2013 - Present
CompuCom June 2012 - April 2013
JCPenney February 2002 - April 2012
CompuCom August 1995 - January 2002
Skills
Vendor Relations, Retail, Disaster Recovery, Storage, HP, IT Management, Windows, Virtualization, Windows Server, Cross-functional Team..., SQL, Network Security, Leadership, Project Management, Visio, Solution Architecture, SharePoint, Security, Vendor Management, Networking, Integration, Operating Systems, ITIL, Troubleshooting, Cisco Technologies, Program Management, Unix, Technical Support, XP, Software Installation, Time Management, Help Desk Support, Windows 7
Education
Lamar University 1993 — 1994
Bachelor's degree, Criminal Justice and Corrections/Business
Computer Services, Inc. November 2004 - Present
Experian 1998 - 2002
CompuCom 1995 - 1998
Skills
Project Management, Programming, COBOL, Data Warehousing, Process Improvement, IT Service Management, Sales Support, Contract Management, Microsoft SQL Server, Business Analysis, Business Intelligence, Integration
Education
Kennedy Western University
Bachelor's degree, Management Information Systems, General
Texas A&M University
Project Management
CompuCom May 2014 - Present
GE Healthcare December 2013 - April 2014
GE Appliances November 2013 - April 2014
GE Lighting March 2013 - November 2013
GE Appliances May 2012 - March 2013
Pomeroy March 2012 - May 2012
Skills
Network Administration, Server Hardware, Desktop Configuration, Network Services, Logical Security, Wired Networking, Incident Analysis, Computer Repair, Group Policy, Software Installation, Servers, Technical Support, Windows 7, Troubleshooting, System Deployment, Wireless Networking, Active Directory, OS X, Windows, TCP/IP, XP, Laptops, Networking, Operating Systems, Help Desk Support, Windows Server, Desktop Computers, Incident Handling, Computer Hardware, Hardware, Microsoft Exchange, Printers, VMware, Microsoft Technologies, System Administration, Security, WAN, Computer Security, Customer Service, Microsoft Office, Software Documentation, Service Desk, Information Technology
Education
ITT Technical Institute 2010 — 2012
Associates of Applied Science, Computer Network Systems, 3.8
Jefferson Community College 2006 — 2009
IT-Computer Hardware, 3.6
Jefferson Community Technical College 2006 — 2008
CompuCom December 2012 - Present
NANBPWC,Inc 2001 - 2015
NANBPWC,Inc 2001 - 2015
Research In Motion November 2010 - August 2012
Technolgy Service Professonals / Texas Instruments December 2008 - November 2010
Ajilon Consultng / Texas Instruments April 2004 - December 2008
Skills
Software Development, Telecommunications, CDMA, GSM, VoIP, Troubleshooting, Linux, IP
Education
Johnson County Community College 1995 — 1997
Assocate Degree in Computer Science, Dean's List
CompuCom April 2015 - Present
CompuCom February 2013 - March 2015
McGraw-Hill Higher Education June 2011 - February 2013
Wyndham Worldwide Corporation February 2011 - June 2011
Novartis June 2010 - February 2011
Hoffmann-La Roche 2004 - 2010
Siemens Business Services 1997 - 2004
Skills
Change Management, Service Management, BMC Remedy, IT Management, Project Management, IT Service Management, ITIL, System Deployment, Management, Vendor Management
Education
Kean University
English, English Education
ClearBridge Technology Group August 2014 - Present
CompuCom January 2010 - August 2014
First Data Corporation March 2012 - July 2013
Skills
Computer Hardware, Computer Maintenance, Computer Repair, Computer Security, Computer Science, Computer Network..., Computer Proficiency, Software Documentation, Software Installation, Embedded Software, Software Quality..., Employee Training, Training, Travel Planning, Travel Management, Travel Arrangements, Business Travel, Project Planning, Project Coordination, Project Management, Software Project..., Microsoft Office, Microsoft Excel, Microsoft Word, MICROS, POS, Documentation, Technical Documentation, Travel, Networking, Network Design, Network Security, Wireless Networking, Wireless, Windows 7, Windows XP, Windows, Network Administration, Network Architecture, Network Engineering, System Administration, Integration, Active Directory, Troubleshooting, Business Analysis
Education
Kennesaw State University 2003 — 2009
Bachelor's degree, Computer Science and Information Technology
GE Lighting January 2015 - Present
CompuCom November 2012 - January 2015
Redemtech April 2012 - October 2012
McDonald's Corporation March 2003 - April 2012
BLM Technologies June 2011 - September 2011
BluWorld Technologies February 2008 - March 2009
Skills
Computer Hardware, Troubleshooting, Windows XP Pro, Remote Desktop, Linux, Windows 7, Software Installation, Customer Service, Windows, Wireless Networking, Windows Server, Operating Systems, Computer Repair, Networking, XP, Technical Support, Hardware, VPN, Network Administration, Access, A+ Certified, Microsoft Office, Printers, Cisco Technologies, Active Directory, Windows Vista, Information Security, IT Security Policies, Antivirus, Help Desk Support, Windows XP
Education
University of Phoenix 2014 — 2015
Master’s Degree, Information Systems (IT)
ITT Technical Institute 2011 — 2013
Bachelor of Science (BS), Information Systems/Cybersecurity
ITT Technical Institute 2009 — 2011
Associate's, Computer Network Systems / Information Technology
John Tyler Community College 2004 — 2006
Information Technology/ Computer Networks
Chesterfield Technical Center 2002 — 2004
Certificate, Information Technology and Cisco Networking
Bosch North America May 2011 - Present
Joliet Junior College September 2010 - May 2011
Hewlett-Packard June 2006 - May 2008
Kraft Foods Group March 2000 - June 2006
CompuCom August 1999 - March 2000
Skills
Business Analysis, Project Management, Software Documentation, Management, Vendor Management, IT Management, ITIL, IT Asset Management, Information Technology, SharePoint, Process Improvement, IT Service Management, Leadership, Active Directory, Integration, Troubleshooting, Service Delivery, IT Operations, Cross-functional Team..., Continuous Improvement, Program Management, Outsourcing, Strategic Planning, Business Process..., IT Strategy, SAP, PMP, ERP, System Deployment, IT Procurement, Technical Documentation, Change Management, Project Portfolio..., Business Process, SDLC, Workflow Management, Requirements Analysis, Customer Engagement, Global Delivery, IT Outsourcing, Managed Print Services, User Acceptance Testing, Value Stream Mapping, Computer Hardware, Team Leadership, Hardware, Service Management, Analysis, BMC Remedy
Education
Joliet Junior College 2009 — 2011
AAS, Computer and Network Security, 3.9 GPA
Compucom March 2015 - Present
Arkansas Army National Guard 2013 - Present
Holly Street Physical Therapy August 2013 - July 2014
Domino's Pizza June 2013 - August 2013
Skills
Information Technology, Information Security, Biblical Studies, Bible Study
Education
John Brown University 2009 — 2013
Bachelor of Arts (B.A.), Bible/Biblical Studies
Vilseck High School 2006 — 2008
High School Diploma, Regular/General High School/Secondary Diploma Program
Memorial Sloan Kettering Cancer Center March 2014 - January 2015
Perry Ellis International October 2012 - March 2014
CompuCom May 2012 - September 2012
Keiser Career College February 2011 - March 2012
H2O December 2011 - February 2012
Skills
Microsoft Office, Windows Server 2003, Windows Server 2008, Active Directory, Network Security, Network Administration, Computer Repair, Cisco, Wireless Networking, Linux, Microsoft Infrastructure, Cisco Technologies
Education
Keiser Career College 2011 — 2012
Diploma, Computer Systems Networking and Telecommunications
Keiser University-Ft Lauderdale 2011 — 2012
Associate's degree, Computer Systems Networking and Telecommunications
Vertex Solutions Inc. October 2014 - Present
CompuCom 2010 - October 2014
CompuCom 2007 - 2010
CompuCom 2002 - 2007
AlphaNet Solutions October 1997 - December 2001
Bell Atlantic Network Integration April 1997 - October 1997
Apprise/Crum and Forster December 1986 - June 1997
Crum and Forster 1986 - 1994
Hess Oil 1983 - 1986
Skills
ITIL, IT Service Management, Transitions, Incident Management, Data Center, Managed Services, Business Continuity, Sla, Program Management, IT Management, Change Management, Network Administration, Service Desk, Switches, Servers, PMP, Project Management, Windows Server, Service Delivery, IT Outsourcing, Outsourcing, Vendor Management, Disaster Recovery, VPN, Pre-sales, Active Directory, Technical Support, Integration, Management, IT Strategy, Information Technology, IT Operations, Infrastructure, SLA
Education
Kean University 1978 — 1982
BS, Management Science
Dun & Bradstreet February 2015 - Present
Dun & Bradstreet April 2010 - January 2015
Bank of Tokyo-Mitsubishi 2009 - 2010
Realogy October 2006 - September 2008
IPsoft 2008 - 2008
Pfizer August 1999 - October 2006
CompuCom 2004 - 2006
Sharp Electronics 1999 - 1999
Skills
CompTIA A+ Certification, CompTIA Network+..., Microsoft Certified..., Business Analysis, Vendor Management
Education
Kean University 1992 — 1997
Bachelor of Arts (B.A.), History
UCC 2005 — 2005
Six Sigma Green Belt
UCC 2008 — 2008
Execl Advanced
CompuCom June 2002 - Present
Applied Technology Ventures (ATV) March 1989 - May 2002
Merisel - Microamerica 1988 - 1990
Skills
Managed Services, Data Center, Solution Selling, ITIL, IT Service Management, Cloud Computing, Professional Services, IT Outsourcing, Storage, Virtualization, Outsourcing, HP, IT Strategy, Integration, IT Management, Service Management, Management, CRM, Unified Communications, Security, Information Technology, Business Continuity, Service Delivery, Selling, IT Operations, Leadership, Sales
Education
Kent State University
BA, Speech Communication and Rhetoric
CompuCom April 2000 - January 2009
Education
Lansing Community College
CompuCom January 2012 - August 2012
Honeywell Aerospace April 2001 - May 2009
Skills
Test Equipment, Soldering, Avionics, Electronics, Multimeter, Oscilloscope, Power Supplies, Electronics Repair, Aerospace, Calibration, SMT, Radar, Troubleshooting, Electro-mechanical, Testing, Six Sigma, Schematic, Signal Generators, Spectrum Analyzer, Systems Engineering
Education
Johnson County Community College 2010 — 2011
Associate's degree, Information Technology
North Central Kansas Technical College 1999 — 2001
Associate's degree, Electronics Technology
CompuCom June 2011 - Present
Fast Switch March 2011 - April 2011
Global Resources November 2007 - January 2009
Sophisticated Systems Inc. June 2007 - October 2007
Skills
CCNP, CCIP, Security+, A+, MCSA, CCNA, CCNA:Security, XP, Switches, Cisco Technologies, Active Directory, Xen, Servers, DNS, Troubleshooting, Laptops, Printers, Windows Server, Hardware, Help Desk Support
Education
Kaplan University 2013 — 2015
Master's degree, Information Technology
Kaplan University 2009 — 2013
B.S., Information Technology, 3.81 GPA
New York Institute of Technology-Old Westbury 1988 — 1990
Aerotek August 2014 - Present
CompuCom August 2014 - Present
Skills
Network Security, Active Directory, Windows Server, Firewalls, Network Administration, DNS, VMware, VPN, TCP/IP, DHCP, Servers, Cisco Technologies, Security, Virtualization, Linux
Education
Tyler Junior College 2011 — 2012
AAS - System Administration, Network and System Administration/Administrator, 3.2
Kilgore College 2008 — 2011
Network Security, Computer Systems Networking and Telecommunications, 3.0
Las Dallas Lawyers School
Las Dallas Lawyers School
Cisco Systems July 2005 - Present
CompuCom 2004 - 2005
AT&T Corp. March 2003 - March 2004
Skills
Cisco Technologies, Cisco Call Manager, CCNP, VoIP, Unified Communications, Routing, CCIE, IP, Cisco IOS, Networking, Network Design, Cisco Nexus, Network Architecture, QoS, BGP, OSPF, WAN, Data Center, Switches, Routers, Network Engineering
Education
Kean University 1987 — 1992
BA, Psychology
Regus Mgmt August 2000 - Present
HQ Global Workplaces 2000 - 2004
Bristol Hotels Mgmt Company 1997 - 2000
CompuCom May 1995 - July 1997
Spectravision, Inc. 1989 - 1995
Skills
Change Management, PeopleSoft, Project Management, Program Management, Vendor Management, Process Improvement, ITIL, ERP, Business Intelligence, CRM, Account Management
Education
Lake Forest College 1978 — 1982
Lake Forest College 1976 — 1980
Wheaton Franciscan Healthcare January 2013 - Present
City of Waukesha October 2012 - January 2013
National Kidney Foundation of Wisconsin September 2012 - January 2013
ProHealth Care January 2010 - May 2012
ProHealth Care December 2007 - January 2010
CompuCom February 2006 - December 2007
Paragon Development Systems 2000 - 2005
Entre Computer Center - PC Solutions 1987 - 2000
Skills
Customer Service, Customer Satisfaction, Troubleshooting, Process Improvement, Problem Management, Computer Hardware, Operating Systems, People Skills, Epic Systems, XP, Windows, Microsoft Servers, Telecommunications..., Help Desk Support, Field Service, Desktop Support..., Citrix, Team Building, Collaborative Problem..., Healthcare Information..., Strategic Partnerships, Change Management, Team Leadership, Coaching, Mentoring, Active Directory, Windows Server
Education
Lakeland College 1999 — 2004
BA, Business Admin and Marketing
Waukesha County Technical College 1983 — 1985
AS, Electronic Technology
UW-Madison
Masters Certificate, Project Management
Cole-Parmer July 2014 - Present
Thermo Fisher Scientific December 2007 - Present
Ciber October 2007 - December 2007
CompuCom February 2001 - October 2007
Skills
Visio, Windows Server, Active Directory, Troubleshooting, Virtualization, Technical Support, SQL, Software Documentation, Operating Systems, Business Analysis, Databases, System Administration, Management, Hardware, SharePoint, Cross-functional Team..., Process Improvement
Education
Keller Graduate School of Management of DeVry University 2005 — 2008
MBA, Business Administraton
Southern Illinois University, Carbondale 1996 — 2000
Bachelor of Science (BS), Information Systems Technologies
Lincoln-Way Community High School 1992 — 1996
CDW May 2013 - Present
The Methodist Hospital January 2010 - Present
Oceaneering International 2012 - 2013
CompuCom June 2006 - February 2009
Skills
Troubleshooting, Switches, Cisco Call Manager, Unified Communications, Cisco Technologies, Cisco IOS, Routers, Microsoft Certified..., Cisco Certified, CCNA, IP, Cisco IP Telephony..., VPN, CCDA, CCVP, MCSE 2003, Catalyst Switches, Firewalls, Wireless, EIGRP, VoIP, Network Architecture, Routing, Servers, ASA, SIP, Cisco Wireless, BGP, Telecommunications, Network Administration, LAN-WAN, System Administration, MPLS, Wireless Networking, Network Design, LAN Switching, OSPF, QoS, TCP/IP, Networking, Virtualization, VLAN, VMware, Telephony, WAN, Network Engineering, Hardware, UCM, Cisco Routers, CCNP
Education
Lamar University 1999 — 2001
Associate, Computer Networking and Troubleshooting Technology
Insight July 2010 - Present
Enterprise Mobile January 2008 - March 2010
Insight 2002 - 2007
International Network Services 2000 - 2003
CompuCom 1998 - 2000
Corporate Software 1989 - 1998
PC Concepts 1987 - 1989
IBM 1977 - 1987
Education
Lehigh University 1973 — 1977
Economics
CompuCom June 2006 - Present
BancTec Services September 2005 - June 2006
Kforce Staffing June 2005 - September 2005
Community Christian School August 2004 - June 2005
None November 2003 - August 2004
Vengroff, Williams & Associates July 2003 - November 2003
Skills
Microsoft Exchange, Servers, Troubleshooting, Technical Support, A+ Certified, Windows XP
Education
Keiser College
A.S, Computer Network Administration
CompuCom May 2014 - Present
Southwestern College January 2009 - February 2014
Southwestern College March 2005 - February 2014
BANCTEC INC 2002 - 2004
BANCTEC INC 2002 - 2004
Skills
Higher Education, Staff Development, Training, Project Management, Help Desk Support, Data Analysis, Laptops, A+ Certified, Customer Service, Budgets, Program Development, Curriculum Development, Conflict Resolution, System Administration, Public Speaking, Microsoft Office, Research, Teaching, Troubleshooting, Technical Support, Leadership Development, Management
Education
Southwestern College 2005 — 2008
BS, Business Quality Management / Computer Operations Technologies
Kansas State University 1990 — 1990
St. Mary's of the Plains College 1989 — 1990
Southwestern College Professional Studies
Master of Business Administration (M.B.A.)
CompuCom April 2013 - Present
Planco 2000 - 2008
Planco 2000 - 2008
PLANCO June 2001 - December 2007
Planco 2000 - 2001
Skills
Marketing, Solution Selling, Sales Process, Sales, B2B, Cold Calling, Time Management, Selling, Account Management, Sales Management, Customer Service, Insurance, Marketing Strategy
Education
Kutztown University of Pennsylvania 1997 — 2001
Business
Eagle Rock Energy Partners November 2012 - Present
RSA Corp May 2011 - November 2012
CompuCom January 2009 - October 2010
Getronics January 2006 - January 2009
Getronics December 2000 - January 2006
Burnett Staffing Specialists / Choice Staffing Services November 1999 - December 2000
CompUSA November 1998 - August 1999
South County Publications July 1997 - July 1998
Star Newspapers July 1996 - July 1997
Skills
Technical Support, Hardware, Help Desk Support, ITIL, Troubleshooting, Leadership, Customer Service, Active Directory, VPN, Sales, XP, Microsoft Exchange, IT Operations, Software Installation, Laptops, Servers, Citrix, Vendor Management, Data Center, Operating Systems, Network Administration, Networking, Security, Incident Management, Computer Hardware, Windows, Virtualization, Disaster Recovery, Service Desk, Cisco Technologies, IT Service Management, System Administration, Process Improvement, VMware, Visio, Routers, Windows 7, IT Management, Windows Server, Software Documentation, SharePoint, SCCM Administration
Education
Kansas State University 1991 — 1995
BS, Print Journalism
Neuberger Berman November 2013 - Present
Robert Half Finance & Accounting April 2012 - Present
CompuCom August 2011 - April 2012
FedEx Kinko's July 2007 - February 2010
FedEx Office February 2005 - July 2007
Skills
Financial Reporting, Financial Analysis, GAAP, PeopleSoft, Due Diligence, Balance Sheet Review, Fund Accounting, Bank Reconciliation, VBA, SQL, Financial Modeling, Analysis, Forecasting, Budgets, General Ledger, Management, Access, Finance, Accounting, Sarbanes-Oxley Act
Education
University of Dallas 2001 — 2003
MBA, Finance
Kenyatta University 1996 — 2000
Bcom, Accounting
FirstEnergy 2003 - September 2013
FirstEnergy 2000 - 2003
CompuCom 1997 - 1999
Skills
Troubleshooting, Information Security, Integration, VMware, System Administration, Vulnerability Assessment, IT Audit, Active Directory, Risk Assessment, Security, Process Improvement, Change Management, Visio, Windows Server, Network Security, Information Security..., Business Analysis, Disaster Recovery, Security Audits, Business Process..., Risk Management, Software Documentation, Project Management
Education
Kent State University 1985 — 1990
BA, Accounting, Magna Cum Laude
Michigan State University 1975 — 1978
English Literature
CompuCom September 2000 - Present
American Express January 1987 - December 2003
Subway September 1981 - March 1987
Skills
Six Sigma, Troubleshooting, IT Service Management, Service Delivery, Process Improvement, Vendor Management, Testing, IT Management, Team Leadership
Education
Pivotal Resources 2008 — 2008
Green Belt, Six Sigma
Chubb Institute
Le Moyne College
Bachelor of Arts (B.A.), Psychology
Emdeon December 2014 - Present
Community Health Systems June 2014 - November 2014
InfoWorks, Inc October 2013 - January 2014
Cloudswell June 2013 - August 2013
Carolinas Healthcare System September 2010 - September 2012
CompuCom February 2001 - December 2009
CompuCom 2001 - 2004
Interland 2000 - 2001
Skills
ITIL, IT Service Management, Process Improvement, CRM, SharePoint, Cloud Computing, Project Management, Disaster Recovery, Vendor Management, Security, Six Sigma, Requirements Gathering, Strategic Planning, Business Process, Visio, HIPAA, Personnel Management, Metrics Reporting, Service Delivery, Six Sigma Methodologies, MS Project, Workflow Analysis, PMBOK, ITSM applications, HIPPA, Project Planning, JIRA, Pharmaceutical Industry, Business Development, CPOE, PACS, Application..., Network Configuration..., VPN Migration, BMC Remedy, Network Discovery, Onboarding, ServiceNow, Change Management, Salesforce.com, Cloud Coach, Project Proposal reviews, Capex, Executive Business..., Solution Development..., Confluence, Management
Education
University of Tennessee-Knoxville 1997 — 1998
M.P.H., Health Education
Kennesaw State University 1992 — 1996
B.S., Health Promotion
Capgemini Government Services August 2015 - Present
Firehazel Designs June 2000 - Present
Capgemini Government Services October 2014 - August 2015
Analysts International Corporation (AIC) October 2013 - October 2014
National Government Services May 2013 - August 2013
US Family Health Plan (CHRISTUS Health) July 2011 - May 2013
Willbros November 2008 - July 2011
CompuCom March 2005 - November 2008
Everyone's Internet July 2003 - March 2005
University of Houston August 1999 - May 2002
Skills
Troubleshooting, Computer Hardware, Windows, Hardware, Microsoft Office, Tivoli Endpoint Manager, Blackberry Enterprise..., Blackberry, Active Directory, Group Policy, Citrix, XP, Windows 7, System Deployment, Technical Support, Databases, Help Desk Support, Networking, SharePoint, Windows Server, Operating Systems, Disaster Recovery, System Administration, VMware, ITIL, Servers, Infrastructure, Information Security, Laptops, Virtualization, IT Operations, Network Security, Software Installation, DNS, Network Administration, VPN, Software Documentation, IT Service Management, HP, Access, DHCP, Data Center, TCP/IP, Security, Microsoft Exchange, Information Technology, SCCM, IT Management, VMware ESX, Firewalls
Education
Western Governors University 2012 — 2015
Master of Science (MS), Computer and Information Systems Security/Information Assurance
Keller Graduate School of Management of DeVry University 2010 — 2010
Masters, Information System Management
University of Houston 1999 — 2004
B.S., Biology
Jackson Hewitt Tax Service Inc. October 2010 - Present
CompuCom September 2014 - November 2014
United Data Technologies March 2014 - August 2014
comcast June 2006 - June 2010
Skills
Technical Support, Troubleshooting, Windows, Data Migration, Software Installation, Computer Hardware, Hardware, Hardware Installation, Network Hardware, A+, Active Directory, LogMeIn, Software Deployment, Wireless Networking, Windows XP, Dell Workstations, Dell PowerEdge Servers, Lexmark Printers, Windows 7, Windows 8, Windows Server, HP Printers, HP Servers, Microsoft Office, Microsoft Excel, Microsoft Word, System Administration, Network Administration
Education
Keiser College
Associate's degree, Network and System Administration/Administrator
AmerisourceBergen January 2014 - Present
CompuCom November 2007 - January 2014
CompuCom June 2006 - November 2007
Renner Brown Staffing July 2005 - June 2006
KasTech Consulting, Inc April 2005 - July 2005
Skills
Desktop Computers, HP, Servers, Windows Server, Laptops, ITIL, Troubleshooting, Windows, Blackberry, Leadership, Data Center, Disaster Recovery, VMware, Citrix, IT Management, Computer Hardware, XP, Technical Support, Operating Systems, Windows 7, System Administration, VPN, LAN-WAN, Workstations, Networking, Software Installation, Hardware, Incident Management, Microsoft SQL Server, A+ Certified, Information Technology, SharePoint, TCP/IP, Help Desk Support, System Deployment, IT Operations, BMC Remedy, Software Documentation, Printers, Visio, Network Administration, Security, Service Delivery, Windows XP, Infrastructure, Integration, Vendor Management
Education
La Salle University
BS, Finance, 3.38
CompuCom April 2015 - Present
Unity Point Health September 2014 - January 2015
Randstad 2015 - 2015
John Derre via Stefanini May 2014 - September 2014
PC Connection, Inc. July 2013 - April 2014
Xerox October 2012 - July 2013
Pomeroy December 2009 - November 2012
NCS Pearson February 2009 - June 2009
Quality Computer Service December 2008 - January 2009
Encore 2009 - 2009
Skills
Troubleshooting, Windows Server, Windows XP, Hardware, Software Installation, Technical Support, Networking, Servers, Windows 7, Operating Systems, Laptops, Printers, Computer Hardware, Software Documentation, Windows, XP, Cisco Routers, Subnetting, Cisco IOS, ARP, VLAN, CompTIA Network+
Education
Kirkwood Community College 2008 — 2009
IT foundations continueing education program
University of Dubuque 2002 — 2004
BBA, CIS
CompuCom March 2008 - Present
TechSkills 2005 - 2007
Skills
Windows, Troubleshooting, Computer Hardware, Windows 7, VPN, SharePoint, Team Leadership, XP, Technical Support, Active Directory, Networking, Windows Server, Customer Service, Help Desk Support, Servers, Hardware, System Administration, Software Installation, Windows XP, Network Administration, Software Documentation, Microsoft Office, Disaster Recovery, Operating Systems, TCP/IP, PowerPoint, Team Building, DNS, Quality Assurance
Education
Lee College 1992 — 1995
Computer and Information Sciences and Support Services
CompuCom March 2006 - Present
Department of Veterans Affairs February 2001 - October 2004
Entex IT Services January 2000 - December 2000
Skills
CompTIA A+ Certification, MCSA, System Deployment, Software Installation, Troubleshooting, Laptops, MCDST, BartPE, VMware, Windows 7, Printers, Active Directory, Management, Training, Windows Server, XP, Linux, VPN, DNS, Windows XP, VMware ESX, CompTIA A+, Healthcare Information..., Software Documentation
Education
Johnson County Community College
SwiftTrip.com May 2013 - Present
Compucom September 2012 - May 2013
Humana September 2011 - June 2012
Universal Display & Fixtures Company June 2003 - February 2012
Americas Best Sports Photography 2010 - 2011
First American real estate February 2002 - June 2003
Spyder Enterprises October 1998 - February 2002
PrimeCo January 1998 - October 1998
Glitch Inc November 1994 - January 1998
Symix July 1992 - November 1994
Skills
Linux, RedHat, Nagios, CentOS, Samba, Zimbra, Switches, SAN, Servers, Open Source, Unix, Security, VPN, Red Hat Linux, Data Center, System Administration, Virtualization, Disaster Recovery, Storage Area Networks, Perl, Networking, Integration, VoIP, Troubleshooting, Routers, Hardware, DNS
Education
Jefferson Community College 1983 — 1984
Data Processing
CompuCom July 2012 - Present
CompuCom February 2010 - July 2012
Safety & Environmental Solutions May 2007 - February 2010
Premier Communties 2006 - May 2007
Education
The University of Texas at Dallas 2005 — 2006
Bachelors
Kansas State University 2000 — 2003
CompuCom June 2010 - Present
FirstGroup America July 2008 - August 2010
FirstGroup America November 2003 - July 2008
FirstGroup America July 1999 - November 2003
Skills
Software Installation, Technical Support, Networking, Management, Active Directory, Desktop Computers, Windows Server, Laptops, CompTIA A+ Certification, Project Management, Computer Hardware, Troubleshooting, Network Administration, DHCP, Help Desk Support, Windows 7, VPN, Disaster Recovery, XP, Printers, Hardware, Servers, Operating Systems, DNS, A+ Certified, Microsoft Exchange, IT Management, Citrix, Integration, Vendor Management
Education
Kaplan University-Davenport Campus 2014 — 2015
Master of Business Administration (M.B.A.), Information Technology, 4.0
Kaplan University-Davenport Campus 2011 — 2013
Bachelor of Science (BS), Information Technology, Cumulative GPA: 4.0
Pierce County Community College 1994 — 1996
Computer Science/Business Management
Bankofamerica June 2008 - Present
XO Communications August 2000 - June 2008
CompuCom June 1997 - August 2000
Education
Kansas State University 1989 — 1991
Master, engnieering
CompuCom January 2008 - October 2010
Getronics January 2006 - January 2008
Getronics December 2000 - December 2005
Burnett Staffing Specialists / Choice Staffing Services November 1999 - December 2000
CompUSA 1998 - 1999
South County Publications 1997 - 1998
Star Publications 1996 - 1997
Education
Kansas State University 1991 — 1995
BS, Print Journalism (minor in Political Science)
CompuCom August 2013 - December 2014
CompuCom September 2012 - February 2013
CompuCom February 2012 - June 2012
Kaplan College March 2011 - October 2011
Manpower April 2009 - June 2009
AmerisourceBergen December 2008 - April 2009
Manpower May 2008 - May 2008
Manpower February 2008 - March 2008
Skills
IT Project Management, Microsoft Excel, Management, PowerPoint, Microsoft Word, Workstations, Windows 7, Laptops, Computer Hardware, Cisco Wireless, Antivirus, Data Backup Solutions, Field Service, Software Installation, Help Desk Support, Troubleshooting, Active Directory, Hardware, Computer Repair, Desktop Computers, A+ Certified
Education
Kaplan University 2013 — 2015
Bachelor's degree in Information Technology, Information Technology
Kaplan University 2013 — 2014
Bachelor's Degree, Information Technology, 3.23
CompuCom June 1995 - Present
GE 1995 - 2005
Skills
Six Sigma, ITIL Certified, Microsoft Certified..., IT Service Management, Service Operations, Service Design, IT Management, Disaster Recovery, Service Desk, ITIL, Troubleshooting, Active Directory, Vendor Management, ITIL v3 Foundations..., VMware ESX, Service Delivery, DHCP, Data Center, Microsoft Technologies, Incident Management, VPN, IT Operations, IT Outsourcing, DNS, Enterprise Architecture, Process Improvement, SharePoint, Help Desk Support, Service Management, Servers, Windows 7, Windows Server, Business Continuity, System Deployment, Microsoft Certified..., Managed Services, Integration, Visio, HP, A+ Certified, SDLC, Outsourcing, VMware, Technical Support, Software Documentation, Virtualization, Process Management, Information Technology, Cloud Computing
Education
Kent State University
BA, Business Information Systems
CompuCom June 2011 - Present
Aon Hewitt September 2010 - June 2011
Skills
CompTIA A+, CCNA
Education
Per scholas 2010 — 2010
A+, Network +, Computer Technician Network Technician
Katharine Gibbs School 2007 — 2008
Associate degree, Computer Network Operations
Diversified Product Inspections, LLC January 2007 - Present
CompuCom August 2005 - October 2006
DECCA July 2002 - July 2005
SCB Computer Technology January 1997 - June 2002
Bureau of Reclamation June 1994 - January 1997
Skills
Licensed Private..., Staff Management, IT Strategy, System Monitoring, Private Investigations, Investigation, Management, Fire Protection, Leadership, Security, Training, Vendor Management, Team Building, Process Improvement, Recruiting, Interviews, Claim, Risk Management, Claims Management, Insurance, Change Management, Budgets, Analysis, Policy, Team Leadership, Business Development, IT Management, Sourcing, Administration, Business Process, Resource Management, Strategic Planning, Customer Service, Negotiation, New Business Development, Project Management, Microsoft Office, Contract Negotiation, Account Management, Sales, CRM
Education
Kennedy Western University
Bachelor's degree, Business Administration
CompuCom December 2013 - Present
Dillards September 2010 - November 2013
Wolfe Street Foundation May 2008 - August 2009
Midland Loan Services May 2001 - October 2007
Air Liquide America May 2000 - May 2001
Skills
Network Administration, Wireless Networking, Cisco Wireless, Cisco Technologies, TCP/IP, Cisco Routers, Switches, Motorola Hardware, Web Servers, BMC Remedy Ticketing..., Troubleshooting, Configuration Management, Software Documentation, Technical Documentation, Technical Support, Technical Writing, Testing, Databases, Microsoft Office, RoboHelp, Documentation, Excel, Networking, Integration
Education
John Brown University 1996 — 1998
BS, Organizational Management
University of Arkansas at Little Rock 1992 — 1994
English
Sedona Tek September 2014 - Present
Robert Half January 2014 - September 2014
CompuCom January 2012 - January 2014
Kane County Motorsports May 2011 - December 2011
Midlothian Sports and Cycle August 2008 - December 2009
Gina's Motorsports April 2006 - June 2007
Shreffler Land of Lincoln Harley - Davidson April 2000 - April 2006
O'Brien Auto Group April 1985 - April 2000
Skills
All flavors of Windows, Virtually all possible..., Wired/wireless..., Heavily involved in..., CompTIA A+ Certification, CompTia Network +, Desktop repair / update, Server repair /..., OS X through 10.9
Education
Kankakee Community College 1989 — 1991
Associate of Science (A.S.), Computer sciences, 4.0 / 4.0
Tele-Optics, Inc. April 2015 - Present
Vector Marketing November 2013 - Present
eBryIT, Inc. March 2015 - Present
Staffpro Inc. March 2015 - April 2015
Tech Force National September 2014 - February 2015
CompuCom July 2014 - July 2014
Advanced Call Center Technologies June 2014 - July 2014
Mosaic Sales Solutions March 2014 - June 2014
Cumulus Media September 2013 - June 2014
423 Mobile Car Care, LLC November 2010 - December 2013
Skills
Troubleshooting, Microsoft Office, Advertising, Sales, Customer Service, Management, Graphic Design, Software Installation, Public Speaking, Team Building, Video Production, Windshield Repair, Windows 7, Video Editing, Final Cut Pro, Social Media, Microsoft Word, Marketing, Adobe Creative Suite, Promotions, Macintosh Applications, Macintosh hardware, Windows Server, Linux, Red Hat Linux, Windows, Mac OS, Apple Software, Machine Tools, Electronics, Hardware Installation, Equipment Installation, Computer Hardware..., Network Installation, IT Operations, Networking Solutions, Network Systems, Video Games, Costumes, QuarkXPress, Flash Animation, Apple Motion, Apple Safari, Consumer Electronics, Field Installation, Installation Design, AV Installation, Radio Broadcasting, Disc Jockey, Active Directory...
Education
King University 2015 — 2016
Associate of Arts and Sciences (AAS)
ITT Technical Institute - Johnson City, TN 2013 — 2015
Associate of Arts and Sciences (AAS) as Salutatorian
Color Tec 2011 — 2011
Certificate
Commonwealth International University 1997 — 1998
Associate of Arts and Sciences (AAS)
Leeward Community College 1988 — 1996
Associate of Arts and Sciences (AAS)
CompuCom December 2014 - Present
ABP Communications January 2011 - Present
Nerdology October 2014 - November 2014
Lincoln Technical Institute September 2014 - November 2014
Our365 Portraits February 2012 - September 2012
Portrait Innovations October 2011 - January 2012
Sportography August 2011 - November 2011
Papa John's June 2007 - October 2011
The Echo Group May 2008 - August 2008
Skills
Illustrator, Logo Design, Graphic Design, Dreamweaver, InDesign, Web Design, Brand Development, Mac
Education
Lincoln Technical Institute-Philadelphia 2014 — 2014
Diploma and Certifications, Computer and Network Support Technician
La Salle University 2007 — 2010
B.A. Digital Arts and Multimedia Design, Graphic Design
Charlotte-Mecklenburg Schools Distant Lab CoordinatorCharlotte Mecklenburg SchoolsOctober 2013 - June 2014
CMS May 2010 - August 2013
CompuCom October 2010 - May 2012
Charlotte Mecklenburg Schools September 2007 - May 2010
Skills
Networking, Microsoft Office, Troubleshooting, Customer Service, Team Building, PowerPoint, Project Coordination, Data Analysis, Help Desk Implementation, Training Facilitation, Desktop Administration, Data Entry, Active Directory, Data Import/export, Teaching, System Migration, Microsoft Office 2007, Microsoft Office Xp, Microsoft Office 2003, Google Docs, Mozilla, Intranet, Data Warehousing, Clerical Skills, FoxPro, SQL, Visual Basic, Novell
Education
Stray University (NC) 2009 — 2010
Master's degree, Education Management, 3.3
Johnson C. Smith University - JCSU 1996 — 2001
Bachelor of Science (B.S.), Computer Science and Information System
Compudyne, Inc. February 2013 - Present
Jimmy John's April 2011 - February 2013
Evolution Electoronics December 2012 - 2013
CompuCom October 2012 - October 2012
Challenge Center, Inc April 2010 - August 2011
WS Live, LC (Previously Advanced Data Comm) December 2002 - February 2009
Skills
Hardware, Windows 7, Computer Repair, Customer Service, Software Installation, Laptops, DHCP, Windows XP, Windows, Wireless Networking, Computer Hardware, Active Directory, Windows Server, Troubleshooting, Networking, Windows Vista, Operating Systems, Switches, Servers, Cisco IOS, Printers, Cisco Technologies, Remote Desktop, TCP/IP, VMware, Network Administration, Microsoft Exchange, PC Repair, Linux, HTML, XP, Windows XP Pro, Computer Maintenance, Virtualization, Routers, LAN-WAN, VPN, Mobile Devices, Data Entry, Microsoft Office, Computer Network..., Virus Removal, Spam Filtering, Micros, Windows 8, Help Desk Support, Firewalls
Education
WITC Superior 2010 — 2012
Associate's degree, IT Network specialist
Lake Superior College 2005 — 2009
Associate of Arts (A.A.), General Studies
JPMorgan Chase April 2013 - Present
BHP Billiton January 2012 - April 2013
Compucom October 2008 - January 2012
Skills
Servers, Technical Support, Active Directory, Operating Systems, Infrastructure, System Deployment, Windows Server, Security, Citrix, Databases
Education
Kent State University 1999 — 2005
BS Technology – 2+2 Technology - Associates of Applied Business Degree Computer Technology, Computer Technology/Computer Systems Technology
InfoHedge Technologies LLC February 2014 - Present
CompuCom November 2006 - February 2014
Lanier Worldwide June 2005 - November 2006
4G Data Systems Inc September 2004 - June 2005
Compuforce September 2002 - September 2003
Skills
Technical Support, Printers, XP/Vista/7, Blackberry, Desktop Computers, Laptops, Bloomberg Terminal
Education
Katherine Gibbs School 2001 — 2002
Associate Degree, Computer Systems Networking and Telecommunications
Royal Coachman Worldwide February 2012 - March 2014
American Championship Entertainment October 2011 - July 2013
Target September 2011 - December 2011
Atlantic Health November 2006 - January 2010
CompuCom August 2006 - September 2006
TAC Worldwide Companies, Inc. (TWC) March 2006 - April 2006
Comcast February 2004 - April 2004
Skills
Customer Service, Radio, Transportation, Microsoft Excel, Microsoft Office, Customer Satisfaction, Radio Host, Social Media, Outlook, Research
Education
New Horizons Computer Learning Center 2004 — 2005
Computer and Information Sciences and Support Services
The Chubb Institute 2003 — 2004
Network and System Administration/Administrator
Rutgers, The State University of New Jersey-Newark 2001 — 2003
Accounting
Union County College 1998 — 2001
Associate of Arts (A.A.), Business
Kean University 1988 — 1991
Accounting
CompuCom March 2015 - Present
Skills
Mobile Applications, iOS, SaaS, Cloud Computing, ERP Implementations, CRM, Tokenization, Cloud Applications, Agile & Waterfall..., Project Management, Microsoft Dynamics ERP, Microsoft Office, Microsoft Project, Requirements Gathering, Apple Pay, NetSuite, End User Training, Enterprise Software, Microsoft Excel, Business Analysis, Research, Business Process..., Management Consulting, Social Media Marketing, General Ledger, New Business Development, Consulting, IT Management, JIRA, Confluence, Wireless Mobility, Molecular Modeling, SDLC, Digitization, Microsoft Word, PowerPoint, Training, Process Improvement, Integration, ERP, Analysis, Change Management, Budgets, Mobile Devices, ServiceNow, BMC Remedy Ticketing..., ITIL Process..., MicroStrategy Reporting, PMO
Education
Villanova University 2006 — 2010
Bachelor's degree, Economics & Biochemistry
Kingston University 2007 — 2007
International Studies, Study Abroad: Economics & Science Cont'd
Compucom December 2006 - Present
Education
Johnson & Wales University-Florida 1998 — 2000