Experience
LyondellBasell  May 2010 - Present
LyondellBasell  April 2008 - May 2010
Invesco Ltd.  September 2005 - April 2008
Invesco Ltd.  July 2003 - September 2005
Strategic Network Consulting  August 2000 - July 2003
LyondellBasell  June 1999 - August 2000
CompuCom   June 1997 - May 1999

Skills
SAP, SAP R/3, SAP Netweaver, SAP ERP, SAP BI, SAP Portal, Citrix, Citrix Metaframe, Microsoft Technologies, Blackberry Enterprise..., Blackberry, Blackberry OS, Network Load Balancing, SAN, Microsoft Exchange, Data Center, IT Management, Business Intelligence, Business Objects, SAP Basis, Data Migration, SAP Implementation, ITIL, IT Strategy, Integration

Education
New Mexico State University   1992 — 1997
BS, Mechanical Engineering

Experience
CompuCom   July 2013 - Present
Nordstrom  April 1998 - July 2013
Nordstrom  August 1995 - April 1998
Nordstrom  August 1993 - August 1995
Nordstrom  November 1990 - August 1993

Skills
Performance Management, Taleo, Oracle HR, Workforce Planning, Performance Appraisal, Employee Relations, Interviews, Employee Engagement, Onboarding, Administrative..., Strategic Planning, Talent Management, recruitment/retention, Conflict Resolution, Payroll, FMLA, Benefits Administration, Change Management, HR Policies, Performance Improvement, Compliance, Compensation & Benefit, New Hire Orientations, Human Resources, Deferred Compensation, Recruiting, Training

Education
Mt. Hood Community College   1980 — 1981

James Madison High

Experience
CompuCom   November 2013 - Present
RBC  August 2009 - December 2011
US Navy  August 2007 - August 2008
US Navy  August 2003 - August 2007

Skills
Microsoft Servers, CentOS, Active Directory, Customer Service, Troubleshooting, TCP/IP protocols, Management, Network Administration, CCNA, CompTIA A+ Certification, Microsoft Office, TCP/IP, Networking, Network Security, Operating Systems, Technical Support

Education
Wake Technical Community College   2012 — 2014
Associate of Arts and Sciences (AAS), Network Technology

NYIT   2008 — 2010
Bachelor of Science (BS), Business Administration

Experience
Harvest Meat Company, Inc.   September 2012 - Present
CareFusion  May 2012 - July 2012
AT&T  January 2012 - May 2012
Orca's Computer Service   January 2005 - January 2012
Gurus2Go  December 2011 - December 2011
CompuCom   August 2011 - August 2011
Keyocera   May 2011 - June 2011
Evan's Hotels  June 1984 - May 2009
Henry's Markets   March 2000 - May 2002
Safeway Stores Inc  March 1986 - March 2000

Skills
CompTIA Network+, Troubleshooting, Computer Hardware, Servers, Windows 7, Networking, XP, Windows Server, Help Desk Support, Routers, Windows, Technical Support, Hardware, Active Directory, WAN, Information Technology, Switches, Wireless, Printers, Operating Systems, Laptops, Security, Cisco Technologies, Software Documentation, VoIP, OS X, Windows XP, DNS, LAN-WAN

Education
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill   2015 — 2015
Associate’s Degree, Computer Systems Networking and Telecommunications, A

San Diego City College   2008 — 2010
CompTia A+ CERTIFIED, Computer Science

Arlington High School   1974 — 1977
HSD, Computer Science, Photography

Experience
Canadian Pacific Railway  July 2014 - Present
Canadian Pacific Railway  February 2014 - June 2014
Canadian Pacific Railway  September 2013 - January 2014
CompuCom   December 2011 - September 2013
CompuCom   October 2010 - December 2011
Metafore  January 2006 - September 2010
Metafore  August 2003 - January 2006
ABES   March 2000 - June 2003

Skills
Process Improvement, Change Management, Service Desk, Incident Management, ITIL, Help Desk Support, Problem Management, Business Analysis, Requirements Gathering, Service Management, IT Strategy, Software Documentation, Management, Troubleshooting, Disaster Recovery, Technical Support, IT Management, SharePoint, Service Delivery, Windows 7, IT Operations, Analysis, Business Process

Education
Mount Royal University

Experience
CompuCom   September 2013 - April 2015
DecisionOne  April 2013 - June 2013
Pyramid Consulting  January 2012 - April 2013

Skills
Routing and Switching, Unity Connection, Unified Communications, CCNA, Routing, Data Center, EIGRP, System Deployment, IP, Microsoft Office, Management, SIP, Networking

Education
National American University-Bloomington   2011 — 2013
Associate Degree of Sciences (AAS), Information Technology

Harding High School   1995 — 1998
Diploma, English/Math

Experience
CompuCom   June 2015 - Present
NJ Army National Guard  April 2004 - Present
DLB Associates  February 2013 - June 2015
Verizon Wireless  September 2011 - February 2013
Flextronics  September 2009 - August 2011

Skills
Logistics, Analysis, Military, Security Clearance, Program Management, Customer Service, Strategic Planning, Inventory Management, Sales, Management, Operations Management, Technical Support, Customer Satisfaction, Telecommunications, Negotiation, Project Management, Troubleshooting, Leadership, Team Building, Wireless, Retail, Human Resources, Mobile Devices, Mobile Device Management, Mobile Applications, Tablets, MobileIron, Business Strategy, Team Leadership, Army, Military Experience, Microsoft Word, Microsoft Excel, Command, Operational Planning, Organizational..., Teamwork, Mobile Technology, Project Planning, Military Training, Military Operations, Microsoft Office

Education
NJIT   2012 — 2013
Master of Science (M.S.), Business Management

NJIT   2011 — 2011
CPE (Continuing Public Education Certification), Management Essentials

Rowan University   2004 — 2008
Bachelor of Science, Business Management

Experience
D.F. King & Co.   March 2015 - September 2015
Eze Castle Integration  July 2014 - March 2015
The Mark Hotel, Gamma Holdings LTD, John George Restaurant   March 2012 - June 2014
CompuCom   November 2012 - December 2012
Disabilities Services Office @NYIT   September 2010 - December 2011
Noviant, Advanced Information Solutions   July 2011 - September 2011
NYIT, Academic Computing Services   January 2011 - May 2011
NYIT, Engineering Laboratories   September 2010 - December 2010
Besiel Associates Inc.,   July 2010 - August 2010
High Potential® “Blue-Chip” Basketball Camp   July 2009 - August 2009

Skills
Troubleshooting, Operating Systems, Microsoft Office, Windows Server, Visual Basic, Help Desk Support, Networking, TCP/IP, Network Administration, Windows, Active Directory, Programming, Web Development, Leadership, Servers, HTML, Dreamweaver, Java, PHP, Hardware, Computer Hardware, Management, Technical Support, Software Installation, Security, DHCP, OS X, DNS, Windows 7, Windows XP, System Administration, Microsoft Exchange, Linux, Firewalls, Blackberry Enterprise..., Analysis, Access, Quality Assurance, Databases, SQL, Training, Network Security, Ubuntu, VMware, Testing, Matlab, Computer Repair, Android, Outlook, Routers

Education
New York Institute of Technology-Old Westbury   2009 — 2012
Bachelors of Science, Computer and Electrical Engineering

New york insitute of technology   2009 — 2012
Bachelor of Technology (B.Tech.), Computer and Electrical Engineering

Center for Personal Development (CPD)   2007 — 2007
Computer & Electrical Engineering

Center for Surface Combat Systems (CSCS)   2007 — 2007
Certified, Apprentice Technical Training, Fire Control

NAVY Recruit Training Command   2007 — 2007
Sailor, Sailor

New York City College of Technology   2003 — 2005
Associates Degree, Electro Mechanical Engineer Technology

Joint Industry Electrical Board Educational Fund
CAD (Revit & Navisworks) for building design and construction course

Experience
Long Island Environmental Voters Forum   July 2015 - Present
Long Island Greenbelt Trail Conference   2009 - Present
Mind Alliance, LLC   2007 - 2008
Northrop Grumman Information Systems  2002 - 2007
EDS  2000 - 2001
CompuCom   1987 - 1999
The Computer Factory  1987 - 1991
ComputerLand  1983 - 1987

Skills
Cloud Computing, Account Management, Sales Management, Customer Relations, Security, New Business Development, Managed Services, Disaster Recovery, Solution Selling, Data Center, Virtualization, Professional Services, Consultative Selling, Management, E-commerce, Call Centers, Business Development, Vendor Management, Marketing, Hardware, Training, VoIP, Program Management, Customer Satisfaction, Go-to-market Strategy, Direct Sales, Team Leadership, Sales Process, Selling, Cross-functional Team..., Outsourcing, Business Strategy, Sales, Analysis, Customer Service, Integration, Channel Partners, Unified Communications, CRM, Enterprise Software, Strategy, Networking, Storage, Strategic Partnerships, HP, Business Continuity, SaaS, Product Management, Executive Management, Start-ups

Education
New York Institute of Technology   1980 — 1983

Rochester Institute of Technology   1978 — 1980

Experience
CompuCom   January 2015 - Present
Top of the World Technologies   October 2012 - Present
Asurion  January 2014 - July 2014
Commonwealth Care Alliance  May 2013 - January 2014
Steward Health Care  March 2013 - April 2013
Amway Global  2012 - 2013
J.D. Associates   November 2011 - November 2012
Tech Networks of Boston  October 2011 - November 2011
Microsoft IT Academy   December 2010 - November 2011
Florida PC & Repair   May 2010 - December 2010

Skills
Software Installation, A+ Certified, Windows 7, XP, Windows Server 2008, Cisco Technologies, CompTIA A, Help Desk Support, Information Technology, Microsoft Certified..., Servers, Software Documentation, System Administration, System Deployment, Technical Support, Troubleshooting, Windows, Windows Server, Windows XP

Education
Mount Wachusett Community College   2011 — 2012
CIS, Computer Informations Systems

Shriver Job Corps   2010 — 2011
Technical, Advanced Computer Systems Administration

Jacksonville Job Corps   2010 — 2010
Certificate/ A+ Certification, Computer Servicing

Mississippi Gulf Coast Community College   2006 — 2008
Technical, Computer Servicing Technology

Pascagoula High School   2002 — 2005
Diploma

Experience
CSC  December 2013 - Present
CompuCom   October 2013 - December 2013
Momentous Insurance   July 2013 - October 2013

Skills
Microsoft Office, Research, Microsoft Excel, Social Media, PowerPoint, Customer Service, Microsoft Word, Java, Microsoft SQL Server, ASP.NET AJAX, Microsoft Visual Studio, Adobe Fireworks, HTML, CSS, jQuery, C#

Education
Morehouse College   2009 — 2013
Computer Science, Computer

University of California, Los Angeles   2013 — 2014
Application Programming Certificate

Experience
CompuCom   September 2005 - Present
Afcon Products, Inc.   2001 - 2005
American Technology   1990 - 2001
Koenig Artist Supplies   1986 - 1990

Skills
ITIL, Active Directory, Servers, Troubleshooting, Technical Support, IT Service Management, Problem Solving, Customer Service, Computer Hardware, Windows Server, Windows 7, Windows XP, Process Improvement, Software Administration, IT Security Policies &..., Database Maintenance, Microsoft Office, Outlook, Inventory Control, Shipping & Receiving, Warehouse Management, Public Speaking, Sales

Education
Naugatuck Valley Community College
Accounting

The Academy for Business Careers   1983 — 1984
Graduated with Honors

Joseph A Foran High School
Graduated with Honors

Experience
Atos  July 2009 - Present
PowerOne  June 2006 - July 2009
Avancent Consulting   November 2004 - October 2005
Janus Elevator Products  August 2002 - October 2004
CompuCom   October 2001 - June 2002
Pristine Capital Holdings  October 2000 - May 2001
RadioShack  1997 - 2000

Skills
Active Directory, Disaster Recovery, Microsoft SQL Server, SQL, Windows Server, VMware, Requirements Analysis, Data Center, IT Service Management, SharePoint, Servers, Business Analysis, PGP, Exchange 2007, Exchange 2003, Mac OS X, IIS, ActiveSync, Cisco IOS, HP Procurve, 3Com NBX, 3Com Switches, SMS, DNS, Blackberry Enterprise..., Cisco Technologies, Juniper, Firewalls, VPN, Switches, Network Security, TCP/IP, Networking, VoIP, Windows, DHCP, Linux, Backup Exec, Group Policy, System Administration, Antivirus, VMware ESX, Server Administration, Virtualization, Windows 7, Network Administration, FTP, Laptops, Routers, OS X

Education
Nassau Community College   1997 — 2000

Experience
Flexera Software  June 2015 - Present
SHI International Corp.  April 2014 - June 2015
SHI International Corp.  September 2013 - March 2014
SHI  March 2012 - September 2013
SHI International Corp.  November 2011 - March 2012
SHI  February 2008 - November 2011
SHI  September 2003 - February 2008
CompuCom   August 1999 - July 2000

Skills
SAM, Powershell, Virtualization, Cloud Computing, Data Center, VMware, Hardware, Storage, HP, Channel Partners, Solution Selling, Software Industry, SaaS, Storage Virtualization, Enterprise Storage, Networking, Technical Support, Customer Service, Storage Area Networks, Account Management, VDI, Professional Services, Software Asset..., Managed Services, SharePoint, Software Licensing, Storage Solutions, NNMi, Amazon Web Services..., Troubleshooting, Microsoft Licensing, Computer Hardware, SMB, Partner Management, Resellers, Microsoft, Amazon Web Services, AWS Technical..., Citrix, Linux, HP Operations Manager, Network+, McAfee, Cisco, Cloud Architecture and..., CLOUD ASSESSMENT, Networking Strategy

Education
NJIT   2011 — 2012
Certified CloudMASTER, Cloud Computing

Hillside high

Experience
NewVector Group   June 2013 - Present
Wimmer Solutions  November 2011 - May 2013
CompuCom   March 1998 - September 2011
Excell Data  March 1998 - 2011
SDC Computer Services   1995 - 1998

Skills
Program Management, Management, Recruiting, Vendor Management, Leadership, Strategy, Operations Management, Technical Recruiting, Consulting, Sourcing, Project Management, Networking, Sales Operations, CRM, IT Strategy, Business Intelligence, Talent Acquisition, Enterprise Software, Business Analysis, SDLC, Outsourcing, Professional Services, Managed Services, Data Center, Marketing Communications, Proposal Writing

Education
New York Institute of Technology
Master of Business Administration (MBA), 4.0 GPA

University of Washington
Master of Science in Electrical Engineering (MSEE), Computer Engineering

Experience
CompuCom   February 2010 - Present
Swiss Re  April 1995 - January 2010

Skills
Active Directory, Servers, Disaster Recovery, Windows Server, Lotus Notes, Hardware, Troubleshooting, XP, Software Installation, Windows 7, Technical Support, Data Migration, Windows, Cluster, Operating Systems, Blackberry Enterprise..., VMware, Data Center, Windows XP, Data Center Relocation, Blackberry, Android, Security, ITIL

Education
Pima Community College   1986 — 1987
General

Moorpark College   1984 — 1985
General

Experience
TEKsystems  November 2014 - Present
Flairsoft Ltd  May 2011 - August 2014
CompuCom   November 2010 - January 2011
Advantage Technical Resources / Client: Xerox   April 2010 - October 2010
Wells Fargo  August 2009 - August 2009
Insight  April 2009 - July 2009
AutoNation  April 2008 - September 2008
EDS Technologies  January 2007 - April 2008
Teleperformance, USA  April 2006 - January 2007
Panasonic Automotive Systems  December 2005 - April 2006

Skills
Active Directory, Windows 7, Servers, Troubleshooting, Blackberry Enterprise..., Group Policy, Windows Server, XP, VMware, Operating Systems, Deployment, Windows, DHCP, DNS, Security, ITIL, Microsoft Office, Virtualization, Laptops, Exchange 2010/2007/2003, Windows Server 2008, Windows Server 2012, Windows Server 2003, Blackberry, Software Installation, Workstations, Computer Hardware, Disaster Recovery, TCP/IP, SharePoint, Hardware, HP, System Administration, SQL Server, Administration, Network Administration, Documentation, Desktop Support, Firewalls, Printers, Access, Data Center, Citrix, Exchange 2010, Windows XP, Network Security, Microsoft Exchange, System Deployment, Technical Support

Education
Morgan State University   1990 — 1994
Bachelor of Science, Information Sciences & Systems

Farmingdale State College   1988 — 1990
None, Data Processing/Computer Technology

Experience
Xerox Business Services, LLC  October 2007 - August 2012
CompuCom   October 2005 - October 2007
VM Tech   April 2005 - August 2005

Skills
ITIL, Active Directory, Troubleshooting, Incident Management, Apple Remote Desktop, Remote Desktop, Dameware, SCCM, SMS, HP Service Center, HP Service Manager, Software Installation, Hardware Installation, Windows & Mac operating..., CompTIA A+ Certification, CompTIA Network+..., Casper, Blackberry, Lotus Notes, OS X, Citrix, DHCP, Norton Ghost, VPN, Computer Hardware, Blackberry Enterprise..., Microsoft Certified..., A+ Certified, Technical Support, HP, Windows 7, Network Administration, SharePoint, Symantec Antivirus, XP

Education
Western Christian High School   1993 — 1996

Mt. San Antonio College

Experience
Independent Consultant  May 2014 - Present
Prudential Financial  May 2013 - May 2014
Dell  January 2008 - July 2012
CompuCom Systems, Inc.   July 2002 - 2008
CompuCom   February 2000 - July 2002
IBM  April 1998 - February 2000
Hewlett-Packard  1990 - 1998

Skills
CRM, Solution Selling, IT Service Management, Program Management, Management, Business Development, Project Management, Pre-sales, Sales, Business Process..., Managed Services, IT Strategy, Service Management, Management Consulting, Integration, Process Improvement, Partner Management, IT Outsourcing, Change Management, Sales Capture, Customer Relationship..., Solution Delivery..., Solution Delivery, Team Leadership

Education
National-Louis University
Bachelor's degree, Management

Experience
Verizon  May 2014 - Present
CompuCom   November 2012 - February 2014
CompuCom   July 2007 - November 2012
Starmark Construction   April 2004 - July 2006
Sitel Corp  September 2002 - April 2004
Airborne Express/DHL  May 1986 - April 1999

Skills
VMware, vSphere, Computers, Customer Service, Office Administration, Help Desk Support, Virtual Assistance, Virtual PC, Tier 2, Supervising, Software Installation, Break Fix, Performance Improvement, Applications, VLAN, Cloud Computing, Microsoft Office Xp, Windows 7, Windows 7 Migration, Virtual Machines, Remote Desktop, Secure Remote Access, Team-oriented, MS-DOS, Microsoft Office 2007, Outlook, Windows Remote Desktop, Adobe, Lotus Notes, Control M, Email Clients, Symantec Endpoint..., Knowledge Base, DoD, Printers, Computer Maintenance, Preventive Maintenance, Profiles, Windows Registry, Call Center, Active Directory, Call Centers, Technical Support, Windows, XP, Troubleshooting, TCP/IP, Hardware, Incident Management, Citrix

Education
Hesser College   1999 — 1999
Computer Science

Revere High School   1972 — 1976
Business Administration, Management and Operations

Experience
Spok  May 2015 - Present
Kronos  July 2014 - May 2015
Kronos  March 2013 - July 2014
Intronis  May 2012 - February 2013
Rovi  February 2010 - January 2011
WorldWide Tech Services  February 2009 - October 2009
CompuCom   January 2008 - August 2008

Skills
TCP/IP, LAN-WAN, LogMeIn, ConnectWise, Autotask, Remedy Software, Salesforce.com, Microsoft Office, Phone Skills, Microsoft Exchange, Microsoft SQL Server, HTML, XML, Technical Documentation, Proactivity, Quality Assurance, Software Development, OEM Management, Dentrix, QuickBooks, SQL, Cloud Computing, Troubleshooting, VMware, Active Directory, Hardware, Windows Server, SaaS, Databases, Help Desk Support, Managed Services, Telephone Skills

Education
Mount Wachusett Community College   2006 — 2008
Associate's degree, Computer and Information Sciences and Support Services

North Middlesex Regional High School   2002 — 2006

Experience
CompuCom   October 2012 - Present
Dewey & LeBoeuf LLP  July 2011 - April 2012
Roche Pharmaceuticals  July 2004 - July 2010
Roche Pharmaceuticals  June 2003 - July 2004
Roche Pharmaceuticals  July 1998 - June 2003
Information Services International  October 1997 - July 1998
The Chubb Institute  June 1997 - October 1997
Sussex County Community College  May 1995 - June 1997
Straight and Narrow   January 1993 - January 1995

Skills
HP Openview, Service Desk, BMC Remedy, Windows, Microsoft Office, EMC Networker, SAP R/3, HP Data Protector, Arcserve, Home Networking, Troubleshooting, Technical Support, Windows Server, Networking, Service Delivery, Data Center, IT Operations, IT Service Management, IT Management, Software Documentation, ITIL, Incident Management, Servers, SAN, Infrastructure, Testing

Education
The Chubb Institute   1997 — 1997
Diploma, Data Center Support

Montclair State University   1990 — 1994
BA; MA, Psychology; Counseling

Hewlett Packard
Certificate, ITIL Foundation for IT Service Management certification

Experience
Atos  March 2015 - Present
JPMorgan Chase & Co.   December 2014 - March 2015
Bank of America  January 2010 - October 2014
AT&T  February 2008 - January 2010
Matrix Resources  February 2008 - January 2010
Bristol Myers Squibb  January 2006 - March 2008
Bristol-Myers Squibb  2003 - 2008
CompuCom   October 2003 - February 2006
CompuCom/Bristol Myers Squibb2003   October 2003 - January 2006
Merrill L:ynch  March 1997 - September 2005

Skills
Project Management, IT Management, Account Management, Sales Engineering, Databases, Blackberry, Vendor Management, ITIL, PMP, SDLC, Visio, Business Analysis, Service Delivery, Integration, Resource Management, IT Service Management, System Deployment, Network Administration, Security, Enterprise Architecture, Servers, Testing, IT Operations, IT Strategy, Disaster Recovery, Technical Support, PL/SQL, Networking, Windows, Enterprise Software, Management Consulting, CRM, Management, Hardware, Linux, Project Portfolio..., Oracle, Unix, Software Documentation, User Acceptance Testing, Data Center, Project Planning, Software Installation, BMC Remedy

Education
New York Institute of Tech   1997 — 2001
MS, Computer Science; IT Infrastructure Management

New York Institute of Technology-Old Westbury   1997 — 2000
MS, Computer Science

Osmania University   1987 — 1989
B.A, Sociology

Osmania University   1984 — 1987
BA, Information Technology

Experience
CompuCom   June 2014 - Present
Self Employed  January 2004 - Present
WorkFit Medical, LLC  July 2013 - January 2014
CS Business Systems   March 2013 - July 2013
Williamson Medical Office   June 2010 - July 2010
Williamson Senior High School   October 2007 - June 2008

Skills
Computer Repair, Computer Maintenance, Computer Hardware, Computer Proficiency, Computers, Typing, Problem Solving, Problem Analysis, Microsoft Office, Website Creation, Exceptional Listener, Fast Learner, Manners, Analytic Thinking, Critical Thinking, Virus Removal, Home Networking, Laptops, Software Installation, Networking

Education
Rochester Institute of Technology   2008 — 2010
Computer Science

Monroe Community College   2012 — 2013
Information Technology

Experience
Avanade  August 2012 - Present
United Technologies  May 2011 - August 2012
Microsoft  February 2010 - February 2011
Newsmine Inc.   July 2009 - February 2010
CompuCom   February 2008 - June 2009
WMSI   October 2006 - February 2008
Comotiv Systems  October 2006 - April 2007
Fujitsu Consulting  January 2005 - September 2006
Solutions IQ, Portland, OR   May 2003 - April 2004
Rapidigm (Acquired by Fujitsu Consulting)   February 1996 - March 2003

Skills
SDLC, Scrum, SharePoint, Software Development, Requirements Analysis, Web Services, .NET, Microsoft SQL Server, XML, C#, Project Management, Agile Methodolgy, Ability to..., Ability to facilitate..., Adept at..., Consistent focus on..., Proficient in earned..., Manage performance..., Business Intelligence, PMP, Agile Methodologies, Web Applications, ASP.NET, SOA, Quality Assurance, Business Analysis, JavaScript, Business Process..., Software Project..., Visual Studio, Software Documentation, E-commerce

Education
Oregon Health and Science University   2002 — 2005
MS, Management in Science and Technology

National Institute of Technology Karnataka   1986 — 1990
BTech, Computer Engineering

Experience
Computer Doc & Associates, LLC   June 2014 - Present
Computer Doc & Associates, LLC   March 2011 - July 2014
Compucom   September 2009 - March 2011
PRO Unlimited  May 2009 - August 2009

Skills
Vendor Management, IT Operations, Business Analysis, Business Intelligence, Integration, PMP, Program Management, Data Center, Change Management, Requirements Analysis, Management

Education
New Jersey Institute of Technology   2005 — 2009
Bachelors Degree, Management

Red Bank Regional   2001 — 2005
CAD, Engineering

Experience
JumpstartMD  December 2014 - Present
Genentech  April 2014 - December 2014
YottaMark  February 2013 - April 2014
Genentech  July 2012 - January 2013
CompuCom   February 2012 - July 2012
Genentech Inc  May 2009 - January 2012
Linear Technology  June 2007 - April 2009
National University  January 2001 - June 2007
Milestone Technologies  April 2002 - April 2006
Milestone Technologies  October 2000 - January 2001

Education
National University   2001 — 2004
Bachelor of Science

Masters Institute   1999 — 2001
Associate of Arts and Sciences (AAS)

Siemens InfoCenter & Insight

Experience
CGI  August 2014 - Present
CGI  September 2012 - September 2014
CGI  December 2006 - September 2012
Computer Aid, Inc.   December 1998 - November 2006
CompuCom   February 1997 - November 1998
Inacom Information Systems  May 1989 - February 1997
Inacom Information Systems  1989 - 1997
1st Nationwide Bank  November 1983 - May 1989

Skills
Integration, Outsourcing, Data Center, Management, Project Management, Leadership, Service Delivery, Management Consulting, PMO, Team Management, Operations Management, Consulting, Start-ups, New Business Development, Sales, Customer Satisfaction, Infrastructure, Business Planning, Technical Support, Customer Service, Business Analysis, Change Management, IT Service Management, Program Management, Vendor Management, Software Development, Salesforce.com

Education
Mount St. Mary's University   1978 — 1982
BS, Accounting

St. Joseph's Metuchen High School   1974 — 1978
Diploma

Experience
CompuCom   April 2015 - Present
CompuCom   January 2014 - November 2014
Diebold  November 1998 - January 2013
Ken Smith, Inc.   2013 - 2013

Skills
Troubleshooting, Lead Technical..., Strong background in..., Field Performance..., Customer Service, Technical Performance, Excellent..., Service Verification, Problem Identification,..., Account Management, Testing, Technical Support, Change Management, Management, Project Management, CRM, Performance Management, Process Improvement, Team Building, Training, Leadership, Security, Field Service, Hardware, Banking, Business Process..., Software Installation, Contract Negotiation, Program Management, Product Development, Software Project..., Vendor Management, Integration, Databases, Cross-functional Team..., Software Documentation, Team Leadership, Operations Management, Product Management, Networking, Six Sigma, Strategic Planning, Solution Selling, Strategy, Operating Systems, Business Development, Risk Management

Education
NYIT   1995 — 1999
MS Environmental Tech

NYIT   1990 — 1995
BS Electrical Tech

Experience
Universal Pegasus International  May 2013 - Present
Comfort Systems USA  November 2012 - May 2013
USPh Inc   January 2011 - November 2012
Verizon Wireless  May 2010 - December 2010
CompuCom   April 2010 - May 2010
PlumChoice  August 2009 - April 2010
Equifax Marketing Services  April 2005 - April 2009
Comcast  April 2004 - April 2005
Comcast Cable  February 2003 - April 2005
Comcast  March 2003 - April 2004

Skills
Microsoft Office, Laptops, A+ Certified, Technical Support, CompTIA, Process Improvement, Hardware Support, Printers, Norton Ghost, Active Directory, Troubleshooting, Operating Systems, Hardware, Help Desk Support, TCP/IP, Remote Desktop, XP, CompTIA A Certification, Antivirus, Desktop Administration, Networking, Microsoft Exchange, Citrix, Wireless Networking, Software Installation

Education
Baker College   1998 — 2000
Associate, Computer Networking Technology

Mott Community College   1996 — 1998
Associate, Computer Information Systems

Experience
Total Quality Logistics  June 2015 - Present
Total Quality Logistics  March 2014 - June 2015
CompuCom   August 2011 - February 2014
Time Warner Cable  October 2010 - May 2011
U.S. Army Corps of Engineers   June 2009 - August 2009

Skills
Windows Server, Servers, Windows 7, Troubleshooting, Operating Systems, SQL, HTML, Software Installation, Windows, Access, Security, Microsoft SQL Server, Java, Databases, Core Java, C++, Unix, Time Management, Testing, MySQL, Linux, Solaris, Computer Hardware, Oracle, Customer Service, Management, Microsoft Office, Networking, Active Directory, Microsoft Exchange, SCCM, SCSM

Education
Morehead State University   2007 — 2010
Bachelor, Computer Information Systems

2005-2006 Big Sandy Community and Technical College

Experience
Deutsche Bank  April 1999 - Present
Newark Beth Israel Medical Center  March 1997 - April 1999
CompuCom   May 1996 - March 1997
Reuther Engineering & Machine Co., Inc.   December 1991 - May 1996

Skills
Windows Server, Solution Architecture, Citrix, Disaster Recovery, Business Analysis, Electronic Trading, ITIL, SDLC, IT Service Management, Project Management, Vendor Management, Unix, Trading Systems, IT Strategy, Virtualization, Business Continuity, Data Center, Low Latency, Infrastructure, Investment Banking, IT Management, Incident Management, Enterprise Architecture, Active Directory, Powershell, VMware, VMware ESX

Education
New Jersey Institute of Technology
Bachelor of Science in Mechanical Engineering, Mechanical Engineering

Experience
Microsoft  November 2011 - Present
CompuCom   November 2010 - November 2011
iContact  January 2009 - October 2010
New Mexico State University  August 1999 - December 2008
Microsoft  May 2001 - August 2001

Skills
User Research, Usability Testing, Contextual Inquiry, Task Analysis, Focus Groups, Guerrilla Testing, Usability Reviews, Heuristic Evaluation, Card Sorting, Personas, User Scenarios, Interaction Design, Sketching, Paper Prototyping, Wireframes, User Experience, Human Computer..., Engineering Psychnology, Visual Perception, Agile, Reviews, Navigation, Agile Methodologies, Persona, User-centered Design, Rapid Prototyping, Human Factors, Usability, Usability Engineering, Ethnography, Information Design, Strategy, User Interface, User Stories, User Interface Design, User Experience Design, Wire Framing, Information Architecture

Education
New Mexico State University   2002 — 2008
Doctoral Student, Engineering Psychology

New Mexico State University   1999 — 2002
M.A., Experimental Psychology

New Mexico State University   1995 — 1999
B.A., Psychology

Experience
RNR TECHNOLOGY SERVICES   August 2013 - Present
CompuCom   June 1996 - July 2013

Skills
Operations Management, Service Delivery, ITIL, Troubleshooting, IT Service Management, Program Management, Process Improvement, Vendor Management, Project Management, Security, IT Management, Customer Satisfaction, Management, IT Strategy, Business Analysis, Outsourcing, Team Building, Networking, Windows, Leadership, IT Operations, Software Documentation, Data Center, System Administration, Disaster Recovery, Integration, Call Centers, Technical Support, Information Technology, System Deployment, HP, Incident Management, Sla, Service Desk, PMP, IT Outsourcing, Analysis, PMO, Service Management, Infrastructure, Help Desk Support, SharePoint, Resource Management, Project Portfolio..., Managed Services, Transition Management, Project Delivery, Business Continuity, Problem Management, Database Administration

Education
NYIT   1992 — 1996
Bachelor of Science (BS), Business Administration, Management and Operations, 3.5

NYIT   1995 — 1996
Associate's degree, Information Technology, 3.0

ITIL V3 Foundations   2010 — 2010
Information technology infrastructure library foundations, Information Technology, 87

ITIL V2 Foundations   2007 — 2007
Information Technology infrastructure library, Information Technology, 83

Experience
CompuCom   April 2015 - Present
Cognizant  August 2011 - April 2015
Wipro Technologies  September 2008 - January 2012
Melillo Consulting, Inc.   May 2006 - May 2008
MW2 Consulting  September 2005 - February 2006
AMC Consulting LLC - Independent Consultant   December 2004 - September 2005
Barclays Global Investors  September 2000 - November 2004
Collective Technologies  October 1997 - September 2000
Mellon Capital Management  June 1996 - October 1997
SAIC  January 1995 - June 1996

Skills
Business Development, Budget Management, Strategic Thinking, Enterprise Architecture, Enterprise Software, Program Management, Product Management, Full SDLC - Waterfall..., Talent Acquisition,..., Data Center..., Operations Management, CRM & ERP Software, Communications &..., Vendor Management, IT Outsourcing, Offshoring, Virtualization, Cloud Computing, IT Management, Disaster Recovery & BCP, Team Building &..., ITSM & ITIL, Middleware, Application Development..., Process Improvement, ITIL, Data Center, Solution Architecture, SDLC, IT Service Management, Solaris, CRM, Pre-sales, Outsourcing, Budgets

Education
National University   1986 — 1989
BBA, Computer Information Systems

National University   1986 — 1989
BBA - Information Technology, Information Technology

Experience
CompuCom   2012 - Present
Pfizer, Inc.   2007 - 2012
Pfizer, Inc.   2004 - 2007
Pfizer, Inc.   2000 - 2004
Pfizer, Inc.   1998 - 2000
Pfizer, Inc.   1995 - 1998
SmithKline Beecham  1990 - 1995

Skills
PMP, ITIL, Budgeting, Vendor Management, Program Management, Team Leadership, Project Management, IT Service Delivery, IT Service Management, IT Operations, Project Portfolio..., IT Management, Department Budgeting, Budgets, PMO, Disaster Recovery, Integration, Security, Data Center, Cloud Computing, Management, Process Improvement, Information Technology, Outsourcing, Change Management, Software Documentation, Service Delivery, Telecommunications, Governance, Project Planning, Leadership, IT Strategy, SDLC, Software Development, Managed Services, Servers, Business Analysis, Cross-functional Team..., Project Delivery, Business Process..., Business Intelligence, Business Process, SharePoint, Visio, Requirements Analysis, CRM, MS Project, Infrastructure, Software Project..., Quality Assurance

Education
University of Nebraska-Lincoln
MBA, MIS

University of Nebraska-Lincoln
M.S., Mathematics

Nebraska Wesleyan University
B.S., Mathematics, Computer Science

Experience
CompuCom   2005 - Present
Getronics  1993 - 2005
Bannex   1993 - 1998
ComputerLand  1989 - 1993

Education
Morehead State University   1980 — 1983

William Fleming High School   1977 — 1980

Experience
RGS Energy  November 2014 - Present
Compucom   September 2006 - August 2014
ManpowerGroup  August 2006 - September 2006
Manpower  January 2006 - July 2006
Self -Employed  1994 - 2005

Skills
Help Desk Support, Windows 7, A+ Certified, ITIL, Technical Support, Windows Server, IT Service Management, Laptops, Active Directory

Education
Oakland University   2002 — 2005
Bachelor of Arts, East Asian Studies

Nanzan University   2004 — 2005
Japanese Studies

Oakland Community College
Associate's degree, General Studies

Oakland Community College
Associate's degree, Applied Science – Photographic Technology

Experience
The Center for Organizational Excellence, Inc.   June 2015 - Present
Dan Ryan Builders  July 2014 - Present
University Research Co., LLC-Center for Human Services   May 2012 - July 2014
Hughes hubbard & Reed  September 2006 - May 2012
CompuCom   April 2010 - April 2010
UBS  April 2006 - September 2006
TDAmeritrade  January 2004 - April 2006
TDWaterhouse  2004 - 2005
Compuforce  June 2003 - January 2004
UBS  November 1999 - June 2003

Skills
Router Configuration, Switch Configuration, Cisco IOS, Wireless Routers, NAT, Routing Protocols, EIGRP, OSPF, WLAN, VLAN, Spanning Tree, .PPP, VTP, HDLC, Frame Relay, ACLS, DNS, DHCP, TCP/IP, Subnetting, MS Office Suite, Workshare Compare, Blackberry, HTML5, CSS, PHP, phpMyAdmin, MySQL, JavaScript, ActionScript, Adobe Creative Suite, C++, Network Security, Computer Hardware, Cross-functional Team..., Network Architecture, Active Directory, Citrix, Windows XP Professional, Windows 7, Windows Server 2008, Norton Utilities, Windows Server 2003, Backtrack, Mac OS X, Linux, VirtualBox, Virtual PC, RSA SecurID, SCCM

Education
New Jersey Institute of Technology   1995 — 2012
Bachelor's degree, Inofrmation Technology - Network Security, Major GPA 3.9

Science High School   1993 — 1995
Diploma, General Science

Experience
CompuCom   January 2014 - Present
CompuCom   August 2003 - Present
DecisionOne  November 2001 - July 2003

Skills
Active Directory, Technical Support, Program Management, Disaster Recovery, IT Service Management, Operations Management, ITIL, System Administration, Incident Management, Windows, SDLC, Software Documentation, Vendor Management, Information Technology, Process Improvement

Education
DeVry University   2001 — 2003
BSc Technical Management, Project Management

Nassau Community College   1999 — 2000
Computer Information Systems, Computer Science and Technology

GSTS

Experience
PCM  November 2013 - Present
CompuCom   July 2009 - November 2013
DB Computer Solutions, Inc   May 2004 - July 2009

Skills
Active Directory, A+ Certified, Laptops, XP, Technical Support, Windows 7, Troubleshooting, Printers, Help Desk Support, Software Installation, VPN, DHCP, Servers, Routers, Hardware, Antivirus, HP, Switches, Computer Hardware, Operating Systems, Windows Server, System Deployment, Network Administration, Microsoft Certified..., Wireless Networking, TCP/IP, Norton Ghost, Workstations, Dell Computers, Computer Repair, Remote Desktop, System Administration, IT Operations, Server Administration, Disaster Recovery, Cisco Technologies, LAN-WAN, Cisco Routers, Microsoft Exchange, Windows Vista, Citrix, Backup Exec, Windows XP, CompTIA A, CompTIA A+

Education
Mountain View College   2005 — 2007
Associate's degree, Computer Systems Networking and Telecommunications

Experience
CompuCom   January 2015 - Present
Tech Networks of Boston  July 2014 - September 2014
Altriance Health   July 2013 - January 2014
Shriver Job Corps  December 2003 - July 2013
The Career Institute at American International College   October 2008 - June 2010
Mount Wachusett Community College  April 2008 - October 2008
Technology Business Group   September 2000 - January 2003
CompUSA  May 1995 - January 2000
Mindshare Associates   1995 - 1997
EB Games  1993 - 1995

Skills
A+ Certified, Teaching, Microsoft Office, Active Directory, Software Installation, XP, Computer Hardware, Customer Service, Troubleshooting, Windows, Windows 7, Windows Server, Windows Server 2008, Windows Server 2003, TCP/IP, Cloud Computing, Windows Server 2012, Hyper-V, MCSA, MCSE, MCITP, Microsoft Certified..., Databases, Cisco Technologies, Networking, System Administration, Training, HTML, Operating Systems, Network Administration, Technical Support, Servers, Network Security, Hardware, DHCP, Help Desk Support, Windows XP, VPN, DNS, VMware, Wireless Networking, Security, Switches, Citrix, Virtualization, Laptops, Firewalls, Routers, CompTIA A

Education
Mount Wachusett Community College   2005 — 2007
Associate of Science (A.S.), Computer and Information Sciences, General

Mount Wachusett Community College
Associate of Science (AS), Computer and Information Sciences and Support Services

Experience
Radian  January 2013 - Present
Radian  2005 - Present
CompuCom   January 2005 - December 2012
Trecom Business Systems  1994 - 2001

Skills
BMC Marimba, Patch Management, Desktop Support, Laptops, Active Directory, A+ Certified, Remote Assistance, Printers, XP, Computer Hardware, VMware, Norton Ghost, HP, Software Installation, Troubleshooting, VMware ESX, VPN, DHCP, DNS, Peregrine, Windows XP Professional, Dameware, Antivirus, Desktop Administration, Compaq, Deployment, Technical Support

Education
Ocean County College   1980 — 1983
Associate of Arts and Sciences (AAS), Computer Science

Monmouth University
Computer and Information Sciences and Support Services

Experience
The Estée Lauder Companies Inc.   2008 - 2012
The Estée Lauder Companies Inc.   2006 - 2008
The Estée Lauder Companies Inc.   2004 - 2006
The Estée Lauder Companies Inc.   1999 - 2004
CompuCom   1998 - 1999

Skills
IT Service Management, IT Service Delivery, Vendor Management, ITIL, Outsourcing Management, IT Project & Program..., Service Desk Management, Unicenter Service Desk, BMC Remedy, Customer Service..., Governance, Incident Management, Problem Management, Knowledge Management, IT Strategy, IT Procurement, Six Sigma, Agile Project Management, Service Level Management, Service Level Agreements, SharePoint, Service Management, Program Management, Information Technology, Project Management, Service Desk, Management, Process Improvement, IT Operations

Education
Montana State University-Bozeman
Bachelor of Arts (B.A.), English

Project Managment Institute
Project Management Professional (PMP)

Experience
CompuCom   January 2015 - Present
CompuCom   June 2011 - December 2014
Direct Energy  August 2007 - April 2010
EMSI  September 2005 - July 2007

Skills
SharePoint, PMP, Business Analysis, Project Planning, Visio, SDLC, Agile Project Management, Project Management, PMO

Education
New Jersey Institute of Technology   1998 — 2002

Experience
Blizzard Entertainment  May 2015 - Present
Korn Ferry  April 2014 - Present
Littler Mendelson  April 2012 - March 2014
Turnberry Solutions  November 2010 - March 2012
CompuCom   November 2010 - December 2010
Medtronic  October 2008 - December 2010
Paramount Pictures  May 2008 - September 2008
EMC Services HealthNet Corp   October 2007 - April 2008
Pacific Life  2004 - 2004
Northrop Grumman Corporation  2002 - 2002

Skills
SCOM, Integration, Windows 7, Active Directory, Group Policy, SCCM, VMware, Solution Architecture, Technical Recruiting, SharePoint, Security, Servers, Infrastructure, Networking, Vendor Management, SDLC, Consulting, Windows Server, Management

Education
Mt. San Antonio College   1989 — 1990
Business Administration and Management, General

University of California, Santa Barbara   1984 — 1986
Business Administration and Management, General

Experience
Aldridge  February 2015 - Present
Twist Solutions  November 2006 - Present
Twist Solutions  November 2006 - February 2015
Compucom   October 2002 - November 2006
Abbott Laboratories through Avizion Technologies Group   March 2001 - September 2002

Skills
•MCP Windows XP •A+..., •Servers•Desktops•..., •..., •Scanners•Smart..., •Hubs/Switches•..., •MS-DOS•Windows 7 •..., •Windows Vista •..., •Windows Server 2008•..., •Microsoft Exchange..., •Microsoft Outlook•..., •Microsoft PPTP VPN•..., •Attachmate Extra!•..., •Documentum•Adobe CS..., •MS Internet Explorer..., Strong verbal..., •Able to seek and..., DNS, Windows Server, Active Directory, Microsoft Exchange, Sonicwall, DHCP, Blackberry Enterprise..., Servers, Hyper-V

Education
Microsoft Corporation World Wide Training   1994 — 1994
none, IT Support

Mountain View College   1992 — 1994
none, Geneal

Duncanville High School   1985 — 1989
Dimploma

Experience
Dignity Health  March 2014 - Present
Dignity Health  October 2012 - March 2014
Dell  April 2012 - October 2012
Dell Services  November 2009 - April 2012
Perot Systems  March 2006 - November 2009
American Express  December 2005 - March 2006
CDI Business Solutions  December 2004 - December 2005
University of Phoenix  March 2003 - December 2004
CompuCom   December 1999 - January 2003

Skills
Customer Service, Microsoft Office, SharePoint, HIPAA, Program Management, ITIL, Onboarding, Process Improvement, Project Management, Software Documentation, Training, Troubleshooting, Visio, IT Service Management, Interviews, Business Analysis, System Administration, Change Management, Management, EHR, Databases, SDLC, Disaster Recovery, Integration, Security, Data Center, IT Management

Education
New Mexico State University   1989 — 1992
Bachelor's, Business Administration

Experience
CompuCom   January 2011 - Present
KeyBank  June 1996 - January 2011
ComDoc Office Systems   February 1981 - September 1995

Skills
XP, Active Directory, Troubleshooting, Disaster Recovery, Windows XP, Management, Blackberry, Servers, Windows 7, System Administration

Education
Monroe Community College   1984 — 1986
General

Ohio Institute of Technology   1979 — 1983
BS in Electronics

Experience
Consulting  October 2013 - Present
CompuCom   February 2006 - October 2013
NAMM California  October 2001 - February 2006
PrimeCare Physicians Medical Group   January 1996 - October 2001

Skills
Six Sigma, Process Improvement, Business Process..., Visio, Team Building, Program Management, HIPAA, Change Management, Call Center, Project Management, Business Analysis, Management, MS Project, Strategic Planning, Vendor Management, HP, Team Leadership, Technical Support, Customer Service, IT Management, Troubleshooting, Networking, SharePoint, PMP, Integration

Education
Six Sigma Academy   2001 — 2005
Six Sigma Black Belt, Quality Management, Process Improvement, Project Management

Mt. San Jacinto Community College District   1995 — 2000
Business Administration, Management and Operations

Experience
Pfizer  December 2013 - Present
CompuCom   May 2009 - December 2013
Pfizer  April 2007 - December 2013
Court Square Group  April 2004 - May 2009
Cashman Computer Associates   May 1998 - April 2004

Education
New England Institute of Technology   1990 — 1991
AS, Marine Technology

Experience
Gillware Online Backup   August 2013 - Present
ait search   October 2011 - August 2013
CompuCom   October 2008 - June 2009
Northwestern Mutual Life  January 2007 - September 2008
Best Buy  March 2005 - December 2006

Skills
Microsoft SQL Server, ITIL, SQL, Windows Server, Virtualization, VMware, Active Directory, Requirements Analysis, Oracle, Integration, Solution Architecture, XML, Unix, Disaster Recovery, Servers, PL/SQL, IT Service Management, Data Center, JavaScript, SDLC, PMP, Technical Support, Troubleshooting, Windows XP, Microsoft Office, Windows

Education
Moraine Park Technical College
Computer Science

P.C Productivity
Certifications, Computer/Information Technology Administration and Management

Derek Zoolander School For Kids That Can't Read Good And Want To Do Other Things Good Too   1994 — 1998

Experience
Milliman  October 2014 - Present
Intellectual Ventures  February 2012 - October 2014
Microsoft  August 2010 - February 2012
Rylem  July 2010 - February 2012
CompuCom   September 2008 - July 2010
Excell  September 2008 - July 2010
Table Mountain Casino  September 2006 - July 2008
Mountain Casino   September 2006 - July 2008
Table Mountain Casino  May 2002 - August 2006
Mountain Casino   May 2002 - August 2006

Skills
Microsoft SQL Server, Databases, Analysis

Education
National University   2006 — 2007
B.S, Business Administration, Finance Concentration

The National University
B.S, Business Administration, Finance Concentration

San Joaquin Valley College
A.S, Business Administration; Accounting

San Joaquin Valley College
A.S, Business Administration; Accounting

Experience
CompuCom   January 2013 - Present
Pfizer  June 2003 - January 2013
U.S. Army   September 1991 - July 2003

Education
New England Institute of Technology   2003 — 2005

Temple College   2001 — 2002

Experience
Summacare  September 2012 - March 2014
MurTech Consulting  March 2011 - June 2012
Robert Half Technology  August 2010 - October 2010
CompuCom   April 2006 - March 2010
American Greetings  August 1996 - February 2006
Mustang Dynamometer  August 1994 - April 1996
Telxon  May 1987 - June 1994
Computerland  June 1986 - May 1987
Kelly Services  November 1985 - June 1986

Skills
Remote Desktop

Education
National Institute of Technology   1983 — 1985
Diploma

Portage Lakes Joint Vocational School   1981 — 1982
Diploma

Experience
Army and Air Force Exchange Service  June 2009 - Present
Susan G. Komen for the Cure  May 2004 - May 2009
UT Southwestern Medical Center at Dallas  July 2002 - April 2004
CompUSA  July 2000 - November 2001
CompuCom   June 1986 - July 2000

Skills
Strategic Planning, Public Speaking, Non-profits, Fundraising, Process Improvement, Forecasting, Budgets, Customer Service, Project Management, Microsoft Excel, Leadership, Inventory Management, Access, Cross-functional Team..., Microsoft Office, Program Management, Training

Education
The University of Texas at Arlington   1982 — 1985
Bachelor of Business Administration (BBA), Computer Systems Analysis

Mountain View College   1980 — 1982
Associate of Arts (A.A.), Business Administration and Management, General

Experience
AppleOne Employment Services  May 2014 - June 2014
CompuCom   March 2014 - April 2014
Clark County School District  August 2013 - January 2014
Diamond Resorts International  May 2013 - August 2013
Robert Half International  December 2012 - February 2013
AppleOne  March 2011 - November 2011
COMSYS  October 2010 - December 2010
CACI International Inc  January 2006 - October 2009
TEK Systems  September 2005 - January 2006
Wyle  May 2003 - February 2005

Skills
Information Assurance, Active Directory, Security, Network Security, Security+, Customer Service, Help Desk Support, System Administration, Program Management, Windows 7, Computer Security, Troubleshooting, Operating Systems, Citrix, System Deployment, CISSP, VMware, Laptops, Integration, Windows Server

Education
Montgomery College   1974 — 1977
General Education

Experience
CompuCom   January 2015 - Present
Dell  February 2014 - September 2014
TechClarity   July 2013 - September 2013
Beech Street Capital  October 2012 - December 2012
SFC Systems, Inc   February 2012 - September 2012
University of Maryland  August 2008 - August 2011

Skills
Windows 7, Mac, Blackberry, iPhone, Remote Desktop, Microsoft Office, SCCM, Active Directory, Computer Hardware, Audio Visual Support, Networking, Building Images, File Recovery, Server 2008, Office Suite 2010, Exchange 2010/2007/2003, Windows Server, Troubleshooting, Microsoft Exchange, Technical Support, Help Desk Support, Hardware, VPN, Windows XP, Network Administration, Servers

Education
University of Maryland University College   2011 — 2012
Second Bachelor's of Science, Computer Infomation Technology

University of Maryland Eastern Shore   2008 — 2010
Bachelor's of Science, Construction Management

Montgomery College   2002 — 2010

Walter Johnson High

Experience
Albert's Organics  December 2013 - Present
N/A  October 2012 - December 2013
DelGard Premier Aluminum Fencing   July 2011 - October 2012
Arett Sales  February 2007 - June 2011
Rooms Today   July 2006 - January 2007
Heritage's Wholesale   January 2004 - July 2006
Ready Pac Produce  January 2003 - January 2004
Medco Health Solutions  January 2001 - January 2003
CompuCom   January 1994 - January 2001
Accumark   1979 - 1994

Skills
Negotiation, Pricing, Forecasting, New Business Development, MRP, Sales Management, Sales Operations, Account Management, Materials Management, Sales, Purchasing, Merchandising, Manufacturing, Retail, Cross-functional Team..., Contract Negotiation, Management, Six Sigma, Distribution Center..., Continuous Improvement, Inventory Management, Logistics, Warehousing

Education
New Jersey City University   1980 — 1985
Business, Finance

Experience
Cornerstone Research  May 2015 - Present
Cornerstone Research  December 2013 - May 2015
CompuCom   January 2010 - December 2013
CompuCom   November 2007 - December 2009

Skills
Windows Server, TCP/IP, Wireless Networking, Windows 7, Windows XP Professional, Command, Active Directory, Internet Explorer, Microsoft Office, Lotus Notes, Blackberry, Laptops, Desktop, Computer Hardware..., Encryption, McAfee, iPhone, iPad, VPN, Cisco VoIP, SCCM, Customer Service, Traders, Executive Support, VMware

Education
Strayer University (DC)   2008 — 2010
Bachelor of Science (BS), Security Administration

Nashua Community College   2004 — 2006
Associate's degree, Computer Systems Networking

Experience
Arrow Electronics  August 2013 - Present
New Voodoo   October 2010 - Present
Siwel Consulting  February 2009 - July 2013
Heart and Soul Music Academy   April 2011 - December 2012
CompuCom   2005 - 2008
CompuCom   2005 - 2008
Lets Hang Studio   November 1987 - September 1992

Skills
Classical Guitar, Rhythm Guitar, Lead Guitar, Acoustic Guitar, Guitarist, Rock, Band, Songwriting, Music, Music Theory, Concerts, Musicians, Guitar, Composition, Recording

Education
University of North Texas   1998 — 2001
course work completed, Jazz performance

Musicians Institute   1986 — 1987
Diploma, Music Performance, General

Experience
Subway  February 2015 - Present
CompuCom   August 2014 - September 2014
Local Small Business   March 2014 - September 2014
Cablevision  April 2000 - February 2014
New Horizons of New Haven, CT   January 1999 - 2001

Skills
Call Centers, Employee Engagement, Employee Relations, Onboarding, Human Resources, Performance Management, Process Improvement, Talent Acquisition, Talent Management, Telecommunications, Training, Training Delivery, Customer Retention, Training Programme..., Customer Satisfaction, Management, Team Building, Team Leadership, Vendor Management

Education
New York Institute of Technology-Old Westbury   1994 — 1996
Bachelors in Science, Medical Techonology

Experience
CompuCom   1992 - 2001

Education
Moody Bible Institute   1988 — 1992

Experience
CenturyLink  November 2009 - Present
CompuCom   2008 - 2009

Education
New England Institute of Technology   2007 — 2009
Associate's degree, Information Technology

Experience
CompuCom   May 2011 - Present

Education
New Mexico State University   1969 — 1973