Experience
CompuCom   June 2014 - Present
CID Resources, Inc.   March 2015 - Present
Boy Scouts of America  January 2015 - March 2015
Carrington Coleman  August 2014 - January 2015
Texas Health Resources  June 2012 - June 2014
Dallas County Medical Center  2012 - May 2014
MSD  November 2011 - April 2012
UT Southwestern Medical Center at Dallas  May 2011 - August 2011
InterContinental Hotels Group  2009 - 2011

Skills
Medical Coding, Medical Devices, Software Implementation, Business Analysis, Healthcare Information..., Spanish, French, Engineering, Software Development, Analytics, Organizational..., Stem Cell Research, Leadership, Analysis, Clinical Research, PowerPoint, Social Networking, Management, Networking, Research, Public Speaking, Customer Service, Social Media, Microsoft Excel, Microsoft Word, Sales, Troubleshooting

Education
Southern Methodist University   2011 — 2014
Bachelor's Degree, Computer Science Engineering

Experience
CompuCom   April 2006 - Present

Skills
Windows Server, Windows 7, Servers, Active Directory, XP, Team Building, A+ Certified, Windows XP, Laptops, Leadership

Education
Community College of the USAF
Associate of Arts and Sciences (AAS), Avionics Maintenance Technology/Technician

State University of New York College of Agriculture and Technology at Cobleskill
Information Technology

Experience
CompuCom   September 2012 - Present
CompuCom for Sabic Innovative Plastics   September 2007 - November 2012
NetConnex Inc   1999 - 2008

Skills
Troubleshooting, VMware ESX, Active Directory..., Print Servers, DHCP, Windows Server, Servers, Microsoft Certified..., A+ Certified, Windows 7, Server Administration, Windows XP, XP, System Administration, Operating Systems, Technical Support, Hardware, Windows, Computer Hardware, Laptops, Software Installation, Desktop Support

Education
Springfield Technical Community College
Associates, Computer Systems Engineering

Experience
Hewlett-Packard  June 2012 - June 2014
Hewlett-Packard  January 2007 - June 2012
BancTec, Inc.   2004 - 2006
CompuCom   1999 - 2004
Electronic Data Systems  January 1996 - June 1999
Electronic Data Systems  July 1994 - December 1995

Skills
Project Coordination, Teamwork, Team Leadership, Copy Editing, Proposal Writing, Microsoft Word, Microsoft Office, Creative Writing, SharePoint, Document Management, Social Media Marketing, Technical Writing, Internal Communications, Editing, CRM, Project Management, Strategy, Management

Education
Stephen F. Austin State University   1990 — 1994
BA, English

Experience
SimpleTense Education   February 2015 - Present
Ultius  September 2014 - Present
Self  September 2012 - Present
CompuCom   2000 - 2009

Skills
Active Directory, Windows XP, Windows 7, Windows Server, Technical Support, Troubleshooting, Servers, Computer Hardware, Help Desk Support, Laptops, ITIL, Software Installation, VMware, Hardware, Operating Systems, Remote Desktop, Customer Service, Microsoft Office

Education
Southern New Hampshire University   2011 — 2016
Bachelor of Fine Arts (BFA), English and Creative Writing, GPA 3.957

Southern Illinois University, Carbondale   1981 — 1983
Teaching French as a Second or Foreign Language

Experience
CompuCom   February 2013 - Present
CompuCom   January 2010 - Present
Aeroxchange, Ltd.   2001 - 2009

Skills
IT Management, BMC Remedy, Management, Team Building, Active Directory, Citrix, Cloud Computing, Computer Hardware, Help Desk Support, Service Desk, Technical Support

Education
North Lake College   2009 — 2014
Computer Information Systems - Information Technology

Southern Methodist University
Management Information Systems, General

Experience
Private Care  January 2014 - May 2014
WWT  August 2013 - December 2013
CompuCom   October 2007 - May 2013
Imprimis (contractor at Pegasus Solutions)   May 2004 - March 2007
Verizon  July 1998 - November 2003
Texas Instruments  July 1996 - July 1998

Skills
Analysis, Administrative..., Office Administration, Microsoft Office, Outlook, Customer Service, Event Planning, PowerPoint, Human Resources, Microsoft Excel, Vendor Management

Education
University of North Texas   1990 — 1991
Teaching Certification, Business Office

Stephen F. Austin State University   1970 — 1975
BBA, Gen. Bus / Mktg

Experience
Vivint  November 2012 - Present
Independent Contractor  January 2010 - Present
Bike and Build  March 2012 - August 2012
CompuCom   November 2009 - June 2012
Southern Oregon University  November 2008 - June 2009
Medical Modeling Inc  June 2008 - September 2008

Skills
Troubleshooting, Desktop Deployment, Linux Desktop, Windows Server, Windows 7, Windows XP Pro, Active Directory, Web Design, Website Development, Mobile Technology, Apple Desktop, Backup Solutions, VMware, Computer Repair, Computer Hardware, Computer Maintenance, Computer Forensics, Computer Security, Hardware Installation, Network Installation, Software Installation, Linux Server, Scripting, Bicycle Repair, Fundraising, Microsoft Office, Network Design, Wireless Networking, Networking, Databases, OS X, Windows XP

Education
Southern Oregon University   2005 — 2009
Bachelor of Science (B.S.), Computer Science / Digital Art

Experience
CompuCom   January 2011 - Present
Wealth Enhancement Group  January 2010 - January 2011
Dooney & Bourke  March 2008 - October 2008
RBC Dain Rauscher  June 2005 - July 2007

Skills
Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, POS, Enterprise Workflow, Oracle IProcurement, SIMS, Etrak, Deal Process System, Clear Vision, Dutch, Exceptional Communicator, Organization &..., Fast Learner, Self-starter, Ariba, SharePoint, Fundraising, Charity, Event Planning, Customer Service

Education
College of St. Catherine   2012 — 2013
Bachelor's degree, Speech Communication and Rhetoric, Senior

University of Minnesota-Twin Cities   2005 — 2010
Art history

Benilde- St, Margaret's   1998 — 2002

Experience
Clark County School District  December 2014 - Present
Southeast Missouri State University  August 2013 - Present
Bainbridge Performing Arts  August 2013 - December 2014
Bainbridge Performing Arts  July 2011 - August 2013
Broadway Bound Children's Theatre  June 2009 - April 2013
The 5th Avenue Theatre  August 2009 - June 2012
CompuCom   June 2010 - July 2011
NBBJ Design  January 2010 - March 2010

Skills
Theatre, Musical Theatre, Music, Performing Arts, Event Planning, Teaching, Arts Administration, Vocal Coaching, Singing, Video Production, Project Management, Corporate Communications, Educational Leadership, Voice Acting, Acting, Improvisation, Theatrical Production, Stage Management, Stage, Dance

Education
Southern Illinois University, Carbondale   2000 — 2005
Bachelor of Arts (BA), Musical Theatre

University of Nevada-Las Vegas
Master of Education (M.Ed.), Special Education and Teaching

Experience
University Student, GPA 4.0, seeks job as Data Center Technican   December 2014 - Present
CompuCom   August 2013 - December 2014
DsRail, LLC   November 2007 - December 2014
DsRail   January 2007 - December 2014
DsRail, LLC   November 2007 - November 2010
Blue Cross & Blue Shield  June 2006 - November 2007
CSC  March 2006 - June 2006
Walt Disney Animal Kingdom   August 2005 - January 2006
Citibank  September 2002 - December 2002
MBNA  May 2001 - August 2001

Skills
Transportation, Operations Management, Logistics, Customer Service, Negotiation, New Business Development, Budgets, Shipping, Management, Project Management, Performance Management, ERP, Vendor Management, Pricing, Supply Chain, Recruiting, Cold Calling, Process Improvement, Team Leadership, Employee Relations, Program Management, Sourcing, Analysis, Business Analysis, Microsoft Office, SAP, Human Resources, Microsoft Excel, Training, Telecommunications, Business Planning, Temporary Placement, System Administration

Education
Strayer University   2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems with IT Project Management, 4.0 GPA

Mercer County College   1984 — 1987
AAS, Network Administration; Network Administration

Experience
TCF Bank  2015 - Present
Kforce Inc  May 2015 - June 2015
Insight Global  November 2013 - May 2015
CompuCom   June 2012 - November 2013
HealthEast Medical Transportation  February 2008 - September 2011
Mithun Agency  1999 - 2007

Skills
Project Management, Leadership, Microsoft Office, Technical Writing, System Administration, Customer Service, Database Administration, Help Desk Support, Data Analysis, Advertising, Troubleshooting, Management, Outlook, Project Planning, Lotus Notes, Process Improvement, Integration, Training, Team Leadership, Budgets, Visio, Vendor Management

Education
Walden University   2009 — 2011
MBA, Emphasis in Project Management, 4.0

St. Cloud State University - Herberger Business School   1992 — 1998
Bachelor of Science, Applied Computer Science and Business Computer Information Systems

Experience
CompuCom   October 2014 - February 2015
CompuCom   July 2014 - October 2014
Hewlett-Packard  January 2013 - July 2014
Hewlett-Packard  October 2011 - November 2012
Retail Integrity Merchandising Solutions, Inc.   November 2010 - April 2011
Walmart  July 2010 - October 2010
DirectBuy of Northwest Arkansas   May 2010 - July 2010
Arvest Bank  October 2003 - April 2010
The Bella Vista Weekly Vista   May 2002 - June 2003
Texarkana Gazette  May 2000 - May 2002

Skills
Customer Service, SharePoint, Access, HTML, Microsoft Excel, Microsoft Office, Troubleshooting, Data Analysis, Outlook, Process Improvement, Project Management, Leadership, Microsoft Word, Team Building, Data Entry, Research, Databases, Management, Team Leadership, PowerPoint, Training, Public Speaking, Networking, Analysis, Time Management, Software Documentation, Visio, Call Centers, System Administration, Business Analysis, Program Management, Help Desk Support, Retail, Windows, Customer Satisfaction, Technical Support, Vendor Management, Computer Hardware, Hardware, Windows 7, Interviews, Security, Software Installation

Education
Southern Arkansas University   1993 — 1998
B.A., Mass Communications

Experience
Clever Devices  August 2008 - Present
Independent Consultant  January 2007 - August 2008
CompuCom   October 2005 - December 2006
Symbol Technologies, Inc.   2000 - 2005

Skills
CCNA, Wireless Networking, Troubleshooting, Wireless, CCDA, Training, Telecommunications, Integration, Security, TCP/IP, Windows, Software Documentation, Networking, Cisco Technologies, Program Management, Fiber Switches, Servers, CCNP, Service Management, System Deployment, Windows Server, Technical Support, VoIP, Project Planning, VMware, Management, Computer Hardware, Systems Engineering, Visio, Vendor Management, Disaster Recovery, Requirements Analysis, Testing, Software Development, WLAN, IT Strategy, Virtualization, Software Installation, IP, Active Directory, Leadership, IT Management, Ethernet, Operating Systems, Routers, Hardware, Cloud Computing, Unix, LAN-WAN

Education
Saint Joseph's College   2002 — 2004
Business Management

Suffolk County Community College   2000 — 2002
Computer Science

Experience
Fidelity Investments  June 2015 - Present
CompuCom   June 2014 - June 2015
1st Stop inc   May 2011 - January 2014
MACA Plastics   January 2011 - March 2011
KBD Cattle   January 2009 - January 2011

Skills
Troubleshooting, Networking, Technical Support, Computer Hardware, Computer Repair, VMware, Wireless Networking, NFC & RFID, XP, Software Installation, Network Administration, Windows, Network Design, A+ Certified, Computer Forensics, Virtualization, Printers, Ethical Hacker, Help Desk Support, Problem Solving, Retail, LAN-WAN, Microsoft Exchange, System Administration, Remote Troubleshooting, Data Center, Active Directory, Linux System..., Retail Network..., CompTIA Network+, IEEE 802.11, INCON ATG, Barracuda Spam Filter, Enterprise Networking, Passport POS, windows server 2012, Visual Studio, Microsoft SQL Server, Server Administration, Apple OS, Security, Windows XP, Windows Server, Network Security, Servers, Software Documentation, Windows 7, Python, VPN, DHCP

Education
Southern State Community College   2014 — 2015
Associate's Degree, Cyber/Computer Forensics and Counterterrorism

North Adams   2000 — 2007
High School

Experience
Go2IT Group  September 2006 - Present
Bealls  April 2013 - January 2014
MurTech Consulting  March 2013 - May 2013
Insight Global  October 2012 - April 2013
CompuCom   October 2011 - August 2012
Publix  January 2009 - July 2011
Fujifilm  July 2008 - November 2008

Skills
A+ Certified, Servers, Retail Systems, Installation, PC maintenance, Dell Desktops, Dell PowerEdge Servers, IBM, IBM Servers, POS, Dell, Desktop Support, Cable Management, Computer Hardware, Windows 7, Windows Server 2008, XP, Windows XP Professional, Computer Repair, Software Installation, Windows XP Pro, Windows Server, RDP, Active Directory, Bomgar, Norton Ghost, Cash Register, VNC, Technical Support, Dell Computers, Operating Systems, Networking, System Deployment, Windows XP

Education
State College of Florida-Manatee-Sarasota   2011 — 2013
AS, Networking

Tallahassee Community College   2007 — 2008

University of Central Florida   2004 — 2006
Management Information Systems, General

Cardinal Mooney   2000 — 2004
High School Diploma

Experience
Social Security Administration  October 2014 - Present
Artemus Computer Technology, LLC   June 2011 - Present
Housing Works  May 2012 - October 2014
Modis  January 2012 - May 2012
CompuCom   June 2011 - December 2011
Staples  July 2010 - January 2011
Department of Homeland Security\ CMI Management   August 2008 - December 2009
Crescendo Computer Technology   June 2008 - August 2008
Penauille Servisair   October 2006 - February 2008
United States Marine Corps  September 2002 - October 2006

Skills
Troubleshooting, Windows 7, Computer Hardware, Networking, Technical Support, Active Directory, Microsoft Office, Network Administration, Laptops, Software Installation, Servers, Help Desk Support, Operating Systems, Windows, Desktop Computers, Computer Repair, Web Design, Hardware, Printers, Windows XP, Network Security, QuickBooks, System Administration, Software Documentation, Routers, Workstations, HP, VPN, Hardware Support, Desktop Support, Server Management, Linux, Blackberry Enterprise..., OS X, Microsoft Exchange, Antivirus, Citrix, DNS, Wireless Networking, Remote Desktop, Windows Vista, Cloud Computing, Microsoft SQL Server, SharePoint Designer, Python, Hyper-V, HTML Scripting, CSS, JavaScript, System Deployment

Education
Southern New Hampshire University   2014 — 2016
MBA - Information Systems

Touro College   2007 — 2012
Bachelors of Science - Information Systems/Data Communications, Computer Science

Alliance Computing Solutions   2008 — 2008
CompTIA A+, Network+, Security+, and MCSE Training

Jamaica High School

Jamaica High School

Experience
CompuCom   May 2012 - Present
Wal mart  December 2010 - July 2012
SAIC  July 2010 - December 2010
SAIC  June 2009 - July 2010
SAIC  December 2005 - June 2009
SAIC  July 2003 - December 2005
School District of Hillsborough County  August 1999 - May 2001

Skills
Program Management, Planning, Team Building, Customer Relations, Contract Negotiation, Project Implementation, Project Coordination, Project Finance, Project Execution, Project Delivery, Risk Management, Budget Development, Budget Preparation, Budget Tracking, Budget Oversight, People Management, People Training, Leading People

Education
Southern Illinois University, Edwardsville   1996 — 1998
Bachelor of Science (BS), English Language and Literature, General, 4.0

Experience
Junior League of Collin County  January 2014 - Present
CompuCom   January 2011 - Present
Oldcastle Glass  November 2009 - December 2010
HOLT CAT  May 1998 - June 2009

Skills
Employee Benefits, 401k, HRIS, PeopleSoft, Ultipro, Problem Solving, Healthcare, Employee Wellness, Health Savings Accounts, Benefits Administration, Benefits Design, High Deductible Health..., Deferred Compensation, Health Insurance, New Hire Orientations, Open Enrollment, Corporate Benefits, Payroll, Personnel Management, Onboarding, Employee Relations, Applicant Tracking..., Workforce Planning, Leadership

Education
St. Mary's University   1996 — 1999
BBA, Human Resources, 3.8

Experience
IoR Services   June 1996 - Present
CompuCom   July 2012 - August 2014
Newton County Library System   October 2010 - January 2012
Toledo Museum of Art  April 2008 - March 2009
Dorje Denma Ling   April 2005 - October 2006
Illusion's GameStore   February 1994 - March 1996

Skills
Database Design, Networking, Troubleshooting, Project Management, Social Media, Microsoft Office, Research, Microsoft Excel, Microsoft Word, Team Building, System Administration, Information Technology, Hardware, Windows, Computer Hardware, Technical Support, IT Management, Training, Cloud Computing, Integration, Management, Leadership, VMware, Team Leadership, Business Analysis, Active Directory, Vendor Management

Education
Southern New Hampshire University   2011 — 2014
Bachelor of Science (BS), Business/Information Technology

Davis College   2007 — 2009
Associate, Computer Networking

Experience
EMC  August 2013 - Present
NDeX  2006 - April 2013
MICROSOFT/COMPCOM TECH CONTRACTOR   2005 - 2006
McAfee  2002 - 2005
3dfx  1999 - 2001
CompuCom   1997 - 1999

Skills
McAfee, Troubleshooting, Operating Systems, ITIL, Technical Support, XP, Citrix, Microsoft Exchange, Computer Hardware, Security, Help Desk Support, Antivirus, System Deployment, Integrity, VMware, Software Documentation, Software Installation, Goal Oriented, Business Acumen, Windows, System Administration, Databases, Microsoft Technologies, Incident Management, VPN, Active Directory, Group Policy, Servers, Windows Server, Information Technology, IT Management, Network Security, Virtualization, Data Center, SharePoint, Disaster Recovery, Networking, VoIP, Hardware, SAN, Blackberry Enterprise..., DNS, Microsoft Servers, Cisco Technologies, Visio, VMware Infrastructure, IIS, Storage Area Networks, Testing, Vendor Management

Education
ITILv3 Certified
IT Infrastructure Library, Best Practices guidance for IT Service Management

Southern Methodist University
Networking Technologies Program, Networking and Microsoft Certification Study

Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Systems Administrator (MCSA), Manage and troubleshoot network environments running on Windows server systems.

Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Desktop Support Technician (MCDST), Desktop OS Support

Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Systems Engineer (MCSE), Expertise in designing and implementing infrastructure for Microsoft Windows Server

Network + Certified Professional
Network + Certified Professional, Networking

Security + Certified Professional
Security + Certified Professional, Security Technology

Tyndale Theological Seminary and Biblical Institute
Tyndale Theological Seminary and Biblical Institute, Biblical Studies

Experience
FMC Technologies  August 2013 - Present
CompuCom   December 2011 - October 2012

Skills
Java, Microsoft Office, HTML, Active Directory, Troubleshooting, Computer Hardware, Networking, Outlook, Help Desk Support, Software Installation, Windows 7, Windows Server, IT Service Management, Citrix, Customer Service, Microsoft Word, Technical Support

Education
Kaplan University   2009 — 2012
Network and System Administration/Administrator

Texas School of Business-Friendswood   2009 — 2009
Computer Support Specialist, Computer Hardware Technology/Technician

Southern University at New Orleans   1998 — 2003
Associate of Science (AS), Computer and Information Sciences and Support Services

Southern University at New Orleans   1998 — 2001
Computer and Information Sciences, General

Experience
Novartis Consumer Health  March 2014 - Present
Novartis Consumer Health  July 2013 - Present
Computer Doc Associates   January 2012 - July 2012
Computer Doc Associates   September 2011 - December 2011
CompuCom   2002 - June 2011
Immedient  April 1997 - August 2002

Skills
Software Documentation, Quality Assurance, Training, Leadership, XP, Management, Program Management, Active Directory, SharePoint, Vendor Management, Visio, Technical Support, Windows XP, Cross-functional Team..., ITIL, IT Management, Testing, Windows Server, Project Management

Education
Stockton University   1992 — 1996
BS, Computer Science

Experience
Ultimate Medical Academy  October 2012 - Present
IT Authorities  April 2011 - October 2012
CompuCom   April 2008 - April 2011
The Nielsen Company  April 2008 - April 2011
Performance Computer Group   2006 - 2008
AmTote International  2005 - 2006

Skills
Active Directory, Terminal Services, Remote Desktop Services, Hyper-V, Group Policy, Troubleshooting, Citrix, VPN, DHCP, Windows Server, Windows 7, VMware, HP, A+ Certified, System Administration, Computer Hardware, Virtualization, Servers, DNS, XP, NetApp, VMware ESX, TCP/IP, Routers, Operating Systems, Hardware, Software Installation, Backup Exec, Firewalls, Network Security, Data Center, Disaster Recovery, Antivirus, Windows, Microsoft Certified..., Blackberry Enterprise..., Cisco Technologies, Technical Support, ITIL, Microsoft Exchange, Networking, SAN, System Deployment, WSUS, Windows XP

Education
Microsoft IT Academy   2007 — 2009
MCSE 2003

St. Petersburg College   2006 — 2009
Associates of Science, Computer Networking

Experience
CompuCom   September 2005 - Present
Transnet  June 2001 - January 2003
Euro-Pacific Film & Video Productions   February 1995 - December 1996
Acadia Scenic Inc   August 1993 - December 1996
Atlantic Scenic Studio's Inc   August 1994 - September 1996
Video Setworks   October 1992 - April 1996
Crossroads Theatre Company  September 1993 - May 1995
Ping Pong Productions  January 1993 - March 1993
Hewlett-Packard  February 1989 - February 1990
Circle Video Productions   February 1988 - November 1988

Skills
Microstation, Theatre, Visio, Project Management, Program Management, Leadership, Information Technology, Team Leadership, Software Documentation, Management, Process Improvement, Vendor Management, IT Strategy, SDLC, Integration, Customer Service, Analysis, Public Speaking, Budgets, Nonprofits, Social Media, Marketing, Strategic Planning

Education
PCAge Career Institute   1998 — 1999
Diploma in Network Administration /Engineering, Network and System Administration/Administrator

Somerset County Technical School   1998 — 1999
Certificate of Network Engineer, Computer Technology Certification, 3.8

State University of New York at New Paltz   1983 — 1987
Bachelor's Degree, Double major: Technical Theatre / Communications (Radio/TV)

Experience
Entre Computer Services  May 2015 - Present
Valley Communications  January 2014 - April 2015
CompuCom   February 2013 - July 2013
Bed Bath & Beyond  May 2012 - September 2012
Konica Minolta Business Solutions U.S.A., Inc.   April 2011 - March 2012
Flextronics  February 2011 - April 2011
Sears Holdings Corporation  April 2009 - January 2011
Ahlstrom  December 2006 - December 2008
Precision Camera  August 2006 - December 2006
The Home Depot  August 2004 - August 2006

Skills
Customer Service, Inventory Management, Sales, Retail, Microsoft Office, Microsoft Excel, Team Leadership, Troubleshooting, Microsoft Word, Outlook, PowerPoint, Call Center, Customer Satisfaction, Teamwork, Computer Hardware, CompTIA Network+, CompTIA A+ Certification, Microsoft Certified..., Windows 7, Windows XP Pro, Windows Vista, Windows Server, VMware, iOS, Android, Blackberry, Windows Phone, Microsoft Windows 98, Xbox 360 Minor Repair, iPhone, Router Configuration, Cat5e, Hardware, Networking, Technical Support, Operating Systems, Computer Repair, Windows XP, Software Installation, Wireless, Printers, Wireless Networking, Windows

Education
Graduate of Porter and Chester Institute   2010 — 2011
Technical Diploma, Computer Networking Technology

Springfield Technical Community College   2003 — 2005
Computer and Electronic Systems Engineering

Experience
CompuCom   September 2005 - Present
CompuCom   2005 - Present
GE IT Solutions  December 1993 - September 2004

Education
University of Toronto - Woodsworth College   1994 — 1996

St. Xavier's College   1986 — 1989
BCOM, Finance

Experience
Hernando County Sheriff's Office  October 2006 - Present
New Generation Consultants   2005 - Present
Creative Networks  July 2001 - Present
Hernando County Public Library  April 2002 - October 2006
USAA  1998 - 2001
CompuCom   1991 - 1998

Skills
Strategic Planning, Customer Service, Troubleshooting, Public Speaking, Project Management, Microsoft Office, Cisco Technologies, Public Relations, Coaching, Fundraising, System Administration, Computer Hardware, Team Building, Leadership Development, Social Media, Event Planning, Windows 7, Program Management, Non-profits, LAN-WAN, Customer Satisfaction, Nonprofits, Network Administration, Cloud Computing, Team Leadership, Time Management, Small Business, Training, Social Networking, Management, Leadership, Administration, Entrepreneurship, Organizational..., Budgets, Staff Development, Event Management, Community Outreach, Government, Analysis, Teaching, Policy

Education
United Electronics Institute   1981 — 1983
AS, Electronics Technology

St. Petersburg College   1977 — 1981
AA, Education

Seminole High School   1974 — 1977
Graduate, General Studies

Experience
Advantage Storage   October 2010 - Present
CompuCom   March 2010 - October 2010
Qualex (a Kodak company)   February 1999 - February 2009
Qualex (a Kodak company)   February 1996 - February 1999
Eckerd Drug Company  June 1980 - February 1996
United States Marine Corps  1974 - 1979

Skills
Computer Hardware, Operations Management, Management, Training, Lean Manufacturing, Sales, Time Management, Team Building, Software Installation, Integration, Customer Service, Continuous Improvement, System Administration, Process Improvement, Testing, Supply Chain, Business Planning, Team Leadership, Cross-functional Team..., Logistics

Education
St. Petersburg College   1979 — 1981
Business Admin

Experience
Tsunami Tsolutions LLC.  September 2014 - January 2015
Pratt & Whitney  October 2013 - January 2014
Travelers  January 2013 - September 2013
Contract Positions  2009 - 2012
CompuCom   November 2011 - December 2011
A.I. Engineers   November 2006 - November 2008
Bayer Health Care  November 2005 - November 2006
Telaid  October 2004 - March 2005
LC Associates  2000 - 2003

Skills
Windows 7, Networking, Software Documentation, XP, A+ Certified, Microsoft Office, HP, Routers, Network + Certified, Red Hat Linux, Help Desk Support, Microsoft Certified..., Dell Computers, Technical Support, AutoCAD, Unix, InRoads, Bentley Microstation, LogMeIn, Desktop Computers, Wireless, VPN, Laptops, Windows XP, Software Installation, PC Technician, Help Desk, Wireless Solutions, Dell Desktops, Xerox, MCP, Windows XP Professional, Land Desktop, Ninite, Hardware, Access, Troubleshooting, Remote Desktop, Symantec Backup, Lync, Windows Sharepoint..., Oracle, Ghost Imaging, Oracle SQL Developer, Oracle Database, Ubuntu, SharePoint

Education
New Horizons   2009 — 2009
Cert, Network Administration

Porter & Chester Institute   1991 — 1992
Cert, CAD Drafting

State University of New York College at Brockport   1986 — 1990
BS, Communications

Experience
TOSHIBA Global Commerce Solutions, Inc  January 2015 - June 2015
Bingham McCutchen LLP  October 2014 - January 2015
CompuCom   April 2010 - October 2014
Kindred Healthcare  April 2009 - April 2010
Kentucky Department of Education  April 2008 - March 2009
US Navy  January 1998 - April 2002

Skills
Computer Hardware, Windows, Microsoft Office, Networking, Wireless Networking, Printer Support, Computer Software, Apple iOS Support, Google Android Support, Printers, HP, Help Desk Support, Security, SharePoint, Technical Support, VPN, Hardware, Network Administration, Software, Information Technology

Education
Spencerian College-Lexington   2006 — 2008
Associate of Arts and Sciences (A.A.S.)

Sullivan University   2005 — 2006

Experience
Check Point Software Technoloogies   October 2006 - Present
Check Point Software  January 2006 - Present
Check Point Technology Services   2006 - 2013
CompuCom   January 2005 - January 2006
AVAYA Technologies   January 2000 - January 2005
Lucent Technologies  1996 - 2003
Avaya  1993 - 2003
Octel Voicemail Communication   January 1994 - January 2000
Advance Telemarketing Group   January 1993 - January 1994

Skills
Network Security, Firewalls, Information Security, Security, Cloud Computing, Routing, Process Improvement, VPN, Telecommunications, Management, Enterprise Software, TCP/IP, Computer Security, Leadership, Technical Support, Training, Network Design, CISSP, Call Centers, Quality Assurance, Information Security..., Data Center, Troubleshooting, Team Management, Network Architecture, Virtualization, Service Delivery, ITIL, VMware, Managed Services, Servers, Switches, Cisco Technologies, Disaster Recovery, Routers

Education
SMU   1996 — 1996
First Line Management, Business

Texas Woman's University   1972 — 1976

Texas Women University   1973 — 1975
BS, Computer Science

Experience
Verizon  2014 - Present
Rice Web hosting and cloud services   2013 - Present
CSC  October 2013 - May 2014
CSC  September 2011 - October 2013
Our Computer Guy   April 2011 - September 2011
Professionals Incorporated   September 2010 - January 2011
IBM Global Services  June 2010 - August 2010
CompuCom   January 2010 - June 2010
Rice Technology Solutions   April 2003 - June 2009
OnForce  2004 - 2008

Skills
Network Security, Network Administration, Systems Management, Systems Engineering, Linux, Mac OS X, Windows Server, Cisco, VMware, Cisco Technologies, Servers, Troubleshooting, Disaster Recovery, System Administration, Technical Support, Networking, Integration, Operating Systems, Hardware, IT Service Management, System Deployment, IT Operations, Telecommunications, Computer Security, HP, Testing, Windows, Enterprise Software, Printers, Information Technology, Active Directory, Project Management, DHCP, Citrix, Windows 7, Firewalls, TCP/IP, IT Management, Wireless Networking, Management, OS X, XP, Switches, Virtualization, Windows XP, Routers, VPN, Microsoft Exchange, Software Documentation, Software Installation

Education
University of Oxford   2013 — 2013

State University of New York Empire State College   1998 — 2000

University of Phoenix

Bishop Grimes

Experience
CompuCom   October 2015 - Present
Synchrony Financial (A3 Solutions Inc)   June 2015 - October 2015
DISCUS Software Company   May 2013 - April 2015
Direct Energy  June 2011 - January 2013
Reynolds & Reynolds  April 2010 - April 2011
Wright State University  January 2006 - April 2010

Skills
Troubleshooting, Software Documentation, Technical Support, SQL, Help Desk Support, Windows, Computer Hardware, Crystal Reports, XML, Microsoft Office, Software Installation, Hardware, Visio, Microsoft SQL Server, Access, Testing, Microsoft Dynamics SL, Training, Management, Active Directory, Data Analysis, OS X, Networking, Windows 7, Unix, Security, Customer Service, Microsoft Excel, Microsoft Word

Education
Wright State University   2003 — 2010
Computer Science

Southern New Hampshire University
Information Tech w/conc in Web Design and Development

Experience
Veteran Computer Consultants   May 2013 - Present
Lehigh Valley Professionals  May 2012 - Present
self-employed  September 1997 - Present
CompuCom   October 1998 - September 2011
A.K. Stamping Co., Inc.   March 1992 - September 1997
Frigidaire Company  October 1987 - March 1992

Skills
Troubleshooting, Technical Support, Software Documentation, Databases, Hardware, XP, IT Service Management, System Administration, Process Improvement, Training, Technical Writing, Analysis, Windows, Windows Server, Logistics, VPN, Windows 7, Business Analysis, Technical Documentation, Vendor Management, Service Desk, Programming, Process Optimization, Testing, Windows XP

Education
State University of New York at Stony Brook   1978 — 1982
Bachelor of Science, Applied Mathematics and Statistics

Experience
Sunset Air, INC  May 2006 - Present
Human Resources Consulting  2004 - 2006
CompuCom   January 2000 - December 2001
Volt Services Group  November 1998 - January 2001

Skills
Employee Relations, Workforce Planning, Talent Acquisition, HR Policies, Talent Management, Performance Management, Employee Engagement, Recruiting, Organizational..., Team Building, Leadership Development, Onboarding, Deferred Compensation, Employee Benefits, Temporary Placement, Technical Recruiting, FMLA, Personnel Management, Human Resources, Training

Education
Washington State University   1994 — 1995
B.A., Organizational Communication & I/O Psychology

Southern Illinois University, Carbondale   1991 — 1994
B.A., Communications

Experience
Verizon Wireless  July 2010 - Present
CompuCom   February 2006 - July 2010
Spherion  January 2004 - January 2006

Skills
Database Administration, Microsoft SQL Server, SQL, Database Security, Data Backup Solutions, SSIS, ETL Tools, SSRS, High Availability, Disaster Recovery, Log Shipping, Mirroring, Security Audits, Performance Tuning, .NET, Oracle, Requirements Analysis, Visio, Java, C#, Visual Basic, SharePoint, XML, Software Development, Project Management, Windows Server, Active Directory, Software Project..., Linux, MS Project, JavaScript, MS Excel Pivot Tables, IT Infrastructure..., Polarion

Education
Southern Polytechnic State University   2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Computer Software Engineering

Experience
Cinemark  March 2013 - Present
Carlson Restaurants / TGI Fridays  September 2007 - March 2013
CompuCom   February 2011 - September 2012

Skills
IT Service Management, Help Desk Support, Brazilian Portuguese, Spanish-speaking, Interpreting, Translation, Corporate Training, Bar Management, Bartending, Beverage Development, Technical Support, Microsoft Exchange, Switches, Management, Windows 7, Microsoft Technologies, Windows Vista, Servers, IT Operations, Active Directory, Windows Server, POS, VPN, System Administration, SharePoint, Network Administration, Windows XP, DNS, Information Technology, Software Installation, Group Policy, Citrix

Education
Southern New Hampshire University   2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Computer Technology/Computer Systems Technology

Creekview High School - Carrollton, TX   1999 — 2003
High School Diploma

Experience
IT consultant Self Employed  1988 - Present
TecDirect   September 2014 - Present
Field Nation  August 2014 - Present
OnForce  October 2004 - Present
Work Market  August 2014 - Present
Field Solutions  August 2014 - Present
Student  2012 - 2014
Walmart  2006 - 2012
Smurfit-Stone  February 2001 - December 2003
CompuCom   February 2001 - December 2003

Skills
Computer Hardware, Networking, Network Administration, Computer Repair, Computer Network..., Active Directory, Microsoft Office, Windows 7, Technical Support, Help Desk Support, System Deployment, Windows Server, Troubleshooting, Servers, Hardware, System Administration, Operating Systems, Security, SharePoint, Windows, VMware, Software Documentation, Disaster Recovery, Wireless Networking, Windows XP, IT Management, Windows Phone, Software Development, Mobile Applications, Access Database, Microsoft Excel, Access

Education
Sparta High School

Sparta High School

Southwestern Illinois College   2013 — 2014
Associate of Science (A.S.), Computer and Information Sciences, General

Southwestern Illinois College   1989 — 1995
Associate of Science (A.S.), Business Administration and Management, General

Deans List   2012 — 2014
Southwestern Illinois College

University Of Illinois Fire Services Institute   1998 — 1998
Certificate, Auto Extrication and Fire/Arson Investigation

Certifications   2001 — 2015
CompTIA A+ , Microsoft 70-210, Microsoft 70-215,Microsoft 98-365, DELL DCSE, IBM PC Institute, Computer Technical Support

Cisco Networking Academy - SWIC Granite City   2015 — 2016
Cisco Network Associate Certificate

Experience
Softchoice  March 2015 - Present
Avnet Electronics Marketing  2012 - Present
CompuCom   September 2001 - April 2012
MicroAge  August 1999 - September 2001
ENTEX Information Systems  1991 - 1998
ENTEX Information Systems  1991 - 1998

Skills
Solution Selling, Direct Sales, Salesforce.com, Cloud Computing, Channel Partners, Vendor Management, Managed Services, Professional Services, Management, Selling, SaaS, New Business Development, Sales Process, Software Development, Data Center, Strategy, Virtualization, CRM, Enterprise Software, Strategic Partnerships, Business Development, Business Alliances, Cross-functional Team..., Interpersonal Leadership, Sales, Integration, Disaster Recovery, Account Management, Information Technology, Consulting, Program Management

Education
Stephen F. Austin State University
BS, Management

Experience
CompuCom   May 2014 - Present
Unisys  November 2012 - May 2014
Southwest Florida College  2009 - 2013
Alorica  July 2011 - December 2012
The Home Depot  October 2009 - July 2011
E.L.I. Woodtronics Inc.   August 1988 - August 2008

Skills
PC, Troubleshooting, Printers, Network Administration, Wireless Networking, eCommunications, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Windows Server, Network Security, Wireless Security, Carpentry, Computer Repair, Windows, Operating Systems, Active Directory, Computer Hardware, Technical Support, Help Desk Support, Security+, Dell Computers, Software Installation, DHCP, Networking, Hardware, Laptops, A+ Certified, VPN, Microsoft Exchange, XP, Windows Vista, DNS, CompTIA A+ Certification, Cisco IOS, Cisco Routers, Microsoft Certified..., Computer Security, System Administration, Servers, Group Policy, Firewalls, Microsoft Technologies, Citrix, Windows XP, Cisco Technologies, Routers, TCP/IP, VMware

Education
Southwest Florida College   2009 — 2013
Bachelors, Network Administration

Southwest Florida College   2009 — 2011
Associates, Network Engineering & Security Administration

Experience
CompuCom   November 2011 - Present
Siemens IT Solutions and Services Pvt. Ltd.   March 2007 - October 2010

Skills
Veritas Net Backup, Tivoli, Quantum, Laptops, XP, Microsoft Office 2003, Remedy, Hardware, Server Hardware, Computer Hardware, A+ Certified, Backup Exec, Windows 7, Netbackup, Unix, BMC Remedy, Technical Support

Education
Stephen F. Austin State University   1993 — 1994
comp. science, commercial art, 3.5

Experience
Fannie Mae  2012 - 2015
Fannie Mae  2009 - 2012
Fannie Mae  2004 - 2012
Fannie Mae  1998 - 2004
CompuCom   1989 - 1998
Our Lady of Lourdes  1986 - 1987

Skills
Vendor Management, Customer Service, Process Improvement, Leadership, Management, Business Analysis, IT Strategy, Requirements Analysis, Project Management, Requirements Gathering, Business Requirements, Program Management

Education
Springfield College
Bachelor’s Degree, History

z Immaculata Prepartory School
High School

Experience
OCC Communications   September 2012 - Present
Ramos Consulting Group   July 2006 - May 2011
AMCCORP   May 2003 - January 2006
Service & Solutions Corp   May 2002 - February 2003
Business Technology Solutions, LLC AT&T Solution Provider   November 2000 - October 2001
Metricom  February 2000 - November 2000
NYC Board of Education  June 1999 - January 2000
CompuCom   September 1996 - June 1999
PwC Consulting  May 1996 - September 1996
CCH, a Wolters Kluwer business  April 1995 - May 1996

Skills
Help Desk Support, Desktop Support, Cisco Routing &..., Technical Support, Troubleshooting, Switches, WAN, Cisco Routers, Cisco Technologies

Education
State University of New York Empire State College   1992 — 1994

Experience
CompuCom   August 2011 - Present
PepsiCo - Frito Lay  August 2009 - May 2011
Texas Instruments  December 2007 - June 2009
PerotSystems  June 2005 - October 2007
Temple-Inland  February 2001 - December 2005

Education
Southern Arkansas University   1994 — 1999

Experience
CompuCom   June 2009 - Present
Monarch Business Resiliency   2013 - 2013
Getronics  March 2003 - January 2008
Getronics - BP Program   2005 - 2008
BP  1995 - 2003

Skills
Active Directory, Disaster Recovery, ITIL, Data Center, Troubleshooting, Windows Server, Servers, Virtualization, VMware, IT Service Management, IT Management

Education
Southern Polytechnic State University   1991 — 1994
Bachelors, computer engineering technology

Ware County   1985 — 1989
High School

Experience
Time Warner Cable  May 2014 - Present
JPMorgan Chase  October 2013 - May 2014
Navisite  March 2013 - October 2013
Navisite  May 2011 - March 2013
CompuCom   August 2008 - May 2011
Getronics  July 2006 - August 2008
Getronics  March 2002 - July 2006
United States Air Force  September 1992 - January 1997

Skills
Firewalls, VPN, Cisco Technologies, VMware, Switches, Checkpoint, DNS, Troubleshooting, Network Security, LAN-WAN, Load Balancing, Windows 7, ITIL, Computer Hardware, VoIP, Data Center, Operating Systems, Networking, vSphere, WAN, Blackberry Enterprise..., Network Administration, TCP/IP, Routers, Citrix, Help Desk Support, Security, Hyper-V, Cloud Computing, VMware ESX, Hardware, DHCP, Group Policy, Virtualization, IT Service Management, Technical Support, Network Design, Linux, Cisco Nexus, Microsoft Certified..., IT Management, Cisco Routers, IT Operations, VMware Infrastructure, Solaris, XP, Microsoft Exchange, SAN, Disaster Recovery, Wireless Networking

Education
Southern New Hampshire University   2012 — 2017
Bachelor of Science (BS), Business Studies / Computer Information Technology

ITT Technical Institute   2000 — 2002
Associates, Computer Networking

Experience
CompuCom   September 2008 - Present
Getronics  April 1997 - August 2008
Alpha Micro Systems   April 2000 - December 2001
Ascom Timeplex  April 1995 - April 1997
Memorex Telex  August 1979 - April 1995
NCR  August 1976 - August 1978

Skills
Solution Selling, Account Management, Marketing Strategy, Managed Services, Sales Process, Sales Management, New Business Development, Sales Operations, Sales, Channel, Management, Business Alliances, Leadership, Direct Sales, Selling, SaaS, Strategic Partnerships, Cloud Computing, Key Account Management, Lead Generation, Outsourcing, Business Development, Channel Partners, Strategic Planning, Consulting, Data Center, Professional Services, Vendor Management, CRM, Virtualization, Go-to-market Strategy, Salesforce.com, Unified Communications, Partner Management, IT Service Management, Program Management

Education
Saint John's University - Peter J. Tobin College of Business   1971 — 1975
BBA, Business Administration

Seton Hall Prep   1966 — 1970
High School Degree, College Prep

Experience
Seer Analytics  April 2013 - Present
ScreeningOne   November 2005 - November 2008
CompuCom   February 2001 - November 2004
Tech Data Corp.  April 1997 - February 2001
Bufkor   April 1995 - April 1997
Seco South   August 1987 - April 1995

Skills
Account Management, Operations Management, New Business..., National Account..., Management, Customer Satisfaction, Sales Process, Direct Sales, Sales Management, Customer Service, Solution Selling, Sales, Business Development, New Business Development, Forecasting

Education
University of South Florida   1993 — 1996
B.S., Business Administration

St. Petersburg College   1990 — 1993
A.A., Business Administration

Experience
RockIT Repairs   January 2013 - Present
GeekForce of Virginia   April 2011 - Present
CompuCom   January 2001 - May 2011

Skills
Service Delivery, Vendor Management, Process Improvement, ITIL, Operations Management, Sla, Troubleshooting, IT Service Management, Incident Management, Project Management, IT Operations, Outsourcing

Education
Strayer University (VA)

Experience
Lockton Companies  March 2013 - Present
Zale Corporation  2006 - 2013
CompuCom   1997 - 2005

Skills
Deferred Compensation, HRIS, HR Policies, Performance Management, Market Analysis, Compensation Structures, HR Consulting, PeopleSoft, Compensation Strategies, Bonus Programs, Human Resources

Education
Southern Methodist University

Ursuline Academy

Experience
TEKsystems  November 2012 - Present
CompuCom   2013 - 2013
Super Nova   November 2011 - November 2012
Tek Systems  May 2007 - October 2011
Cadbury Schweppes  January 2006 - May 2007
Verizon Communications  March 2002 - April 2006

Skills
Servers, Virtualization Architect, Active Directory..., VMware, Active Directory, ITIL, Data Center, Windows Server, DNS, Virtualization, System Administration, Disaster Recovery, Cisco Technologies, Infrastructure, Citrix, Cloud Computing, HP, DHCP, IT Operations, Enterprise Software, IIS, Integration, VMware ESX, Windows, HP-UX, Microsoft Technologies, Networking, Unix, Storage Area Networks, IT Service Management, Information Technology, Software Documentation, Security, Service Delivery, VMware Infrastructure, Linux, Hardware, Server Architecture, Enterprise Architecture, Management, Operating Systems, Storage, Microsoft SQL Server, Vendor Management, Databases, IT Strategy, Solution Architecture, vSphere, IT Management, SAN

Education
Southern Methodist University   2001 — 2002
MCSE

University of Leeds

Vanderbilt University
Bachelor's degree, 3.271/4.00

Experience
Baird & Warner  June 2003 - August 2015
CompuCom   June 1985 - November 1998
Social Security Administration  November 1977 - June 1985
City Colleges of Chicago  1982 - 1983

Skills
Direct Sales, Spreadsheets, Wordpress, MS Office Suite, Teaching Experience, Account Management, Real Estate Transactions, Computer Hardware, Records Management, Internet Research, Microsoft Office, Sales, Condos, Marketing, WordPress, Contract Negotiation, Buyers, Investment Properties, Real Estate, Sellers, Short Sales

Education
University of Illinois at Chicago   1979 — 1982
MBA, MIS, Finance, Accounting

Southern Illinois University, Carbondale   1971 — 1976
BS, Education: Social Studies

Experience
CompuCom   Technical Support Analyst/Wind SCADA Technician at GE/CompuComCompuCom2014 - Present
Education Business Assocates   July 2010 - Present
SunGard Recovery Services  2001 - July 2010
Broadband Now   January 2000 - January 2001
Visiting Nurse Association Of Texas  May 1995 - January 2000

Skills
Disaster Recovery, Troubleshooting, Linux, Cisco Technologies, Data Center, Network Security, VoIP, Network Administration, LAN-WAN, WAN, Switches, Routers, VMware, Security, Telecommunications, Networking, Firewalls, Hardware, Windows Server, Software Installation, System Administration, Routing, Network Design, Storage

Education
New Horizons   2011 — 2012
CCNA, Network Engineer

Southern Methodist University - Cox School of Business   1996 — 1999
Business/Information Technology, Entrepreneurship

Experience
MoreDirect, Inc.   November 2008 - Present
CompuCom   June 2002 - October 2008
MR&S, Inc.   1998 - 2002
EMO Computers   1993 - 1998
ECCS, inc   1990 - 1993

Skills
Server Consolidation, Microsoft Licensing, Solution Selling, Storage, HP, Virtualization, Account Management, Cold Calling, Disaster Recovery, Business Continuity, Strategic Partnerships, Data Privacy, Cisco Technologies, WAN, Storage Virtualization, Cloud Computing, Solution Architecture, Channel Partners, Information Technology, Managed Services, Sales, Enterprise Software, Professional Services, Sales Operations

Education
Southern Illinois University, Carbondale   1984 — 1989
Bachelor, Communications with Specialty in Advertising

Gordon Tech H.S.

Experience
General Mills  November 2012 - July 2015
General Mills  August 2008 - November 2012
General Mills  October 2005 - August 2008
Medica  2003 - 2005
CompuCom   2000 - 2002

Skills
Process Improvement, ITIL, Team Building, Change Management, Vendor Relations, Problem Solving, Mentoring, Coaching, Customer Service, Team Leadership, Continuous Improvement, SharePoint, Project Management, System Administration, Cross-functional Team..., Business Process..., Technical Support, Business Analysis, Management, Vendor Management

Education
General Mills   2005 — 2015

Cathedral High School

Cathedral High School

Cathedral High School

Cathedral High School

Cathedral High School

St. Cloud State University

Experience
Lone Star Synthetic Turf   January 2015 - Present
OGRE Systems  September 2013 - Present
CompuCom   October 2005 - August 2013
Aloha Technologies   September 2002 - May 2004
Miramar Systems  2000 - 2002
Miramar Systems  2000 - 2002
Software Spectrum  1995 - 2000

Skills
Enterprise Software, Solution Selling, Professional Services, Salesforce.com, Business Development, Cloud Computing, Software Industry, Managed Services, Partner Management, Software Licensing, Channel Partners, SaaS, Sales Process, Strategic Partnerships, VMware, Sales Enablement, Storage, Demand Generation, Management, Virtualization, Business Alliances, Decline Curve Analysis, Resellers, Go-to-market Strategy, HP, Data Center, PRMS, Oil and Gas Economics..., Account Management, Leadership, Sales, New Business Development, Direct Sales, CRM

Education
Southern Methodist University   1981 — 1989
BA, Economics

Experience
North Collin County Habitat for Humanity ReStore   2010 - Present
North Collin County Habitat for Humanity  February 2007 - Present
RKP Enterprises   1986 - Present
CompuCom   November 1999 - October 2001
Dallas Systems Corp / EXE Technologies   October 1987 - October 1999
Exe Technologies  1998 - 1999
Texmatics Microsystems   March 1983 - August 1988
Southwestern Bell Telephone  December 1975 - July 1978
Southern Illinois University  1969 - 1976

Skills
Private Pilot - Single..., Registered Texas..., Process Improvement, Supply Chain Management, Vendor Management, Business Analysis, Supply Chain, Project Management, Business Development, Team Building, Strategic Planning, Operations Management, Woodworking -..., Construction - Labor..., Construction - Framing, .NET, Project Planning, Team Leadership, Logistics, Management, Leadership, Cross-functional Team..., Retail, Product Development, Integration

Education
Southern Illinois University, Carbondale   1965 — 1970
BS, Business

Experience
EMC  October 2014 - Present
CompuCom   May 2011 - October 2014
Agilysys, Inc.   January 2009 - May 2011
Dallas County Public Defenders Office  2008 - 2010
Barrett, Daffin, Frappier, Turner & Engel, LLP   2001 - 2008

Skills
Data Center, Storage, HP, Cisco Technologies, Servers, Enterprise Architecture, Networking, Negotiation, Solution Selling, Risk Management, Infrastructure, Cloud Computing, SaaS, Enterprise Software, Managed Services, Virtualization, Account Management, Salesforce.com, Channel Partners, Disaster Recovery, HP Networking, New Business Development, Professional Services, Sales

Education
Texas A&M University School of Law   2004 — 2007
Juris Doctor

Southern Methodist University   2000 — 2002
Bachelor of Arts, Psychology, Political Science

Experience
Renzenberger, Inc.   May 2014 - Present
Washington University in St. Louis  March 2011 - April 2014
Apex Systems  January 2010 - March 2010
CompuCom   August 1999 - August 2009

Skills
Windows 7, Windows Server, Networking, Technical Support, Hardware, Software Installation, Troubleshooting, Software Documentation, Disaster Recovery, Security, Microsoft Office, Access, Information Technology, Customer Service, Outlook, Team Leadership, Active Directory, Microsoft Excel, Computer Hardware, SharePoint

Education
St. Louis Community College   2011 — 2014
Information Security, Information Technology, 3.2

control Data institute   1984 — 1985
Certificate of IEP Completion Program

Experience
ManTech  May 2007 - Present
Central Virgnia Housing   March 2005 - May 2006
Virginia Department of Human Services   July 1999 - February 2005
CompuCom   1992 - 1997

Skills
Security Clearance, Information Assurance, DoD, Security+, PeopleSoft, Program Management, Government, Military, Army

Education
Strayer University (VA)   2009 — 2013
Bachelor of Business Administration, Concentration in Human Resource Management, 3.871 GPA

Strayer University (VA)
Associate in Arts, Business Administration and Management, General, 3.842 GPA

Experience
Brevard Workforce  August 2010 - Present
Promotional Products Industry   April 2003 - August 2010
CompuCom   November 1990 - November 1998

Skills
HTML, Photoshop, Windows, CSS, Access, Databases, Web Design, Outlook, JavaScript, Web Development, Online Advertising, Database Administration, Management, Dreamweaver, Sales, Team Leadership, SQL, Account Management

Education
St. Petersburg College
Associate of Science (AS), Computer Science

University of West Florida
Bachelor of Science (B.S.), Computer Programming, Business

Experience
Compucom Inc  January 2006 - Present
CompuCom   January 2006 - Present

Skills
Servers, Troubleshooting, Networking, Technical Support, Laptops, Printers, Agile Methodologies, Desktop Computers, Active Directory, Windows Server, Windows 7, Windows XP, Cisco Routers, Cisco MDS SAN switches, Backup & Restore, IT Service Management, Enterprise Architecture, Program Management, IT Strategy, IT Project Leadership

Education
University of Maryland University College
Master's Degree, Cyber Security and Business Management, Current Student

Strayer University   2011 — 2013
Bachelor's Degree, Network Engineer, A+

Experience
CompuCom  

Skills
Data Center, Program Management, Vendor Management, ITIL, IT Service Management, SharePoint, RCDD, SDLC, IT Strategy, Project Portfolio..., Outsourcing, Visio, Integration, MS Project, Security, Process Improvement

Education
St. Cloud State University
Master of Business Administration (MBA)

Experience
Renown Health  December 2011 - Present
Microsoft Licensing  June 1997 - March 2010
Microsoft Corporation  May 1995 - June 1997
CompuCom   January 1993 - May 1995
TRW Customer Service Division  November 1990 - January 1993
ELXSI Corporation   July 1985 - March 1990
TANDEM Computers  November 1978 - January 1985
GENERAL AUTOMATION  April 1973 - November 1978

Skills
Troubleshooting, SharePoint, Program Management

Education
Control Data Institute   1972 — 1973
Computer Technology

Stanford University
SCPM, Project Management

University of Nevada-Reno
Energy Management

Experience
CompuCom   Computer SupportDana Holding CorporationAugust 1998 - July 2001

Skills
Bassist, Desktop Support, Laptops, A+ Certified, Printers

Education
Southern Connecticut State University

Hillhouse

Experience
Unilever  April 2011 - June 2012
Alberto Culver  February 2008 - April 2011
CompuCom   November 1995 - February 2008
Transamerica  May 1990 - February 1995

Education
Southern Illinois University, Carbondale

Experience
Titus  November 2000 - Present
Air System Components, INC ; Johnson Controls   2000 - Present
917th MDS Barksdale AFB LA   October 1988 - November 2010
CompuCom   August 1994 - August 2000

Skills
HVAC, Management, Leadership, Project Management, Team Building, Sales Operations, Pricing, CRM, Product Management, Customer Service, Cross-functional Team..., HVAC Controls

Education
University of Phoenix   2010 — 2012
Business Administration, Management and Operations

Southern University at Shreveport   1980 — 1982
Accounting and Finance

Experience
CompuCom   June 1997 - Present

Skills
Mosaic OFB, Software Engineering, Perl, C++ Language, Oracle, SQL, Wise Packaging, MSI Packaging

Education
St. John's University   1988 — 1992
Bachelor of Science (B.S.), Computer Science