CompuCom Company
Industry: IT service management company
DescriptionCompuCom Systems Inc. is a technology managed services provider and product reseller headquartered in Fort Mill, South Carolina, a southern suburb of Charlotte, North Carolina. It is a wholly owned subsidiary of Office Depot, Inc. Number of employees: 11,000 Headquarters: Fort Mill, South Carolina, United States Founded: 1987 Area served: North America Parent organization: Office Depot Subsidiaries: Getronics USA, Inc., Allcom Inc., ClientLink, Inc.,
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CompuCom Employees
IBM June 2015 - Present
Blujack April 2012 - June 2015
adBrite February 2010 - April 2012
adBrite February 2007 - February 2010
Oracle January 2004 - February 2007
Montgomery Asset Management August 1999 - December 2003
CompuCom August 1998 - August 1999
Skills
Ad Exchanges, Business Development, Key Account..., Salesforce.com, Online Advertising, Ad Serving, Network Architecture, Network Security, Business Strategy, Entrepreneurship..., User Interface Design, Start-ups, Enterprise Software, E-commerce, Data Center, Strategy, Mobile Devices, Cloud Computing, Strategic Partnerships, Entrepreneurship, Management, CRM, Integration, Networking, SaaS, Product Management, Sales, Leadership
Education
University of California, Berkeley - Walter A. Haas School of Business 2010 — 2013
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
University of Wisconsin-Whitewater 1994 — 1998
BBA, Computer Science
Central High School 1990 — 1994
High School
CollabNet 2014 - Present
Original Software January 2006 - 2014
CompuCom January 2004 - March 2005
SunGard Availability Services 1998 - 2003
Hitachi Data Systems January 1995 - October 1998
Computer Controls Corp. -dba TMI - Woburn, MA 1985 - 1994
Skills
Enterprise Software, Disaster Recovery, Software Development, Consulting, Outsourcing, Information Technology, Distributed Systems, Internetworking, Team Building, Leadership, SDLC, Integration, Management, Start-ups, Pre-sales, Business Analysis, Strategy, Product Management, Strategic Partnerships, Cloud Computing, Professional Services, SaaS, Solution Selling, Business Development
Education
University of Arizona
BSBA, MIS & Finance
University of Phoenix 2005 — 2006
MBA candidate, Business
U.S. Department of State August 2011 - Present
CompuCom August 2000 - June 2005
Skills
Business Analysis, Requirements Analysis, Project Management, Windows
Education
University of Alaska Southeast 2009 — 2014
Bachelor's of Liberal Arts, Creative Writing; metalsmithing
Charter Collage 1998 — 2000
Associate of Arts and Sciences (AAS), Information Technology
Envision September 2014 - Present
CompuCom April 2014 - July 2014
CompuCom July 2008 - March 2014
Innovative Systems, Inc. January 2007 - May 2008
Edafio Technologies May 2006 - August 2006
Education
University of Arkansas at Fayetteville 2002 — 2006
BSBA, Information Systems
CompuCom 2014 - Present
Advantel Networks 2013 - 2014
BT Conferencing November 2009 - 2012
IBM Global Services 2006 - 2009
EMC 2003 - 2005
Sun Microsystems 1996 - 2002
The Santa Cruz Operation 1987 - 1996
Skills
Storage, Managed Services, Integration, Telecommunications, Strategy, Unified Communications, E-commerce, Management, Sales, Operating Systems, Storage Virtualization, Solution Selling, SaaS, Data Center, Cloud Computing, Virtualization, CRM, Enterprise Software, Networking, Professional Services, VoIP
Education
University of California, Los Angeles 1979 — 1984
BS, Biology Major, (then too many Calculus, Chemistry, and Physics classes!)
CompuCom 2007 - 2013
CompuCom 1999 - 2007
Albertsons 1997 - 1999
US Navy 1987 - 1991
Skills
PMP Training, Microsoft Project..., Project Planning, Management, Project Management, Troubleshooting, Leadership, PMP, Hardware, Software Installation, Servers, Training, Networking, Procurement, IT Service Management, MS Project, Vendor Management, Microsoft Project
Education
University of Central Florida 1992 — 1997
Bachelor of Science (BS), Management Information Systems, General
New Horizons Learning Centers
Project Management Professional (PMP)
New Horizons Learning Centers
Microsoft Project 2010
self employed April 2014 - May 2014
Delta Global Staffing, a Wholly Owned Subsidiary of Delta Air Lines August 2013 - January 2014
Park Nicollet Health Services March 2012 - August 2013
CompuCom October 2010 - March 2012
World Wide Techservices July 2010 - October 2010
Cargill February 2007 - May 2010
CompuCom November 2006 - December 2006
Getronics February 2004 - November 2006
Target Corp April 2003 - February 2004
Radioshack Corp August 1986 - April 2003
Skills
Laptops, Active Directory, XP, Troubleshooting, Microsoft Office, Lite Touch, Imaging, SCCM, Pc Software, PC maintenance, Digital Imaging, Servers, Operating Systems, Hardware, Computer Maintenance, Printers, Technical Support, Software, BMC Remedy, System Deployment, Windows, Windows XP, Security, Windows 7, Software Installation, Networking, HP, A+ Certified, Computer Repair, Workstations, Norton Ghost, Desktop Computers, Computer Hardware, Altiris, Windows Vista, Windows Server
Education
University of Alabama 1978 — 1978
Electronic engineering curriculum
Lighthouse Partners September 2011 - Present
Long View Systems October 2006 - April 2014
Long View Systems @ Shell w/ AT&T February 2009 - October 2010
CompuCom February 2001 - October 2006
GE IT Solutions 2001 - 2006
Skills
ITIL, Cisco, Apple, LAN-WAN, Worlds best Husband, Worlds Best Father, Troubleshooting, Disaster Recovery, IT Strategy, Datacenter, Cisco Technologies, Data Center, Project Management, Apple Product..., Apple MIB Certified, Unix, Linux, VMware ESX, Networking, System Deployment, Routers, Active Directory, VoIP, Windows, Business Intelligence, Information Technology, Infrastructure, VMware, Servers, IT Management, Virtualization, IT Service Management, IT Operations, WAN, SAN
Education
University of Calgary 1995 — 1999
B.Sc., Computer Science
Greenall High School 1992 — 1995
CompuCom May 2015 - Present
CENTRE FRANCOPHONE DE TORONTO May 2014 - July 2014
AXA en France November 2012 - February 2014
Fnac April 2012 - October 2012
Skills
SQL, Vendor Management, Microsoft Office, Team Leadership, SAS, Analysis, Ariba buyer, SAP FI, French
Education
METRO COLLEGE OF TECHNOLOGY TORONTO 2014 — 2014
Data Processing and Data Processing Technology/Technician, CERTIFICATE
Université Paris Nord- Paris 13 2011 — 2012
Master’s Degree, Master’s Computer Data Mining
institut galilee
Lionbridge May 2015 - Present
Avantpage Translations January 2015 - May 2015
Beyondsoft Consulting Inc January 2014 - November 2014
AdaQuest June 2013 - December 2013
CompuCom January 2013 - May 2013
AdaQuest April 2011 - November 2012
Duo Scandinavica December 2009 - January 2012
Lionbridge Technologies February 2007 - October 2008
Aquent January 2006 - January 2007
Iverson Language Associates January 2004 - January 2005
Skills
MS Office: Excel,..., Website development:..., Project management:..., CAT tools: SDL..., Bug tracking..., Basic programming:..., Foreign languages:..., Foreign Languages, German, HTML, French, Norwegian, Swedish, Globalization, Software Documentation, Localization, Multilingual, Website Localization, Localization Testing, Trados, Leadership, Microsoft Office, Internationalization, Linguistics, L10n, Content Management, SharePoint, Training, Vendor Management, Process Improvement, Translation, Quality Assurance, Terminology, Management, Language Services, Machine Translation, International Project..., Project Management, Technical Translation, Testing
Education
University of California, Los Angeles 1987 — 1992
ABD, Germanic Languages
University of Washington
M.A, Scandinavian Languages
University of Washington
B.A, Swedish
Sam's Club Home Office August 2015 - Present
CompuCom 2014 - August 2015
Acxiom January 2013 - June 2014
Acxiom February 2012 - December 2012
Skills
SQL, Process Improvement, Analytics, Business Objects, Microsoft Excel, SAS, BMC Remedy Ticketing..., R, Cross Functional Team..., Business Decision Making, Analytic Problem Solving, Problem Solving, Communication, Quality Auditing, Data Analysis, Data Modeling
Education
University of Arkansas 2014 — 2016
Master's degree, Statistics
University of Central Arkansas 2008 — 2012
Bachelor of Science (B.S.), Applied Mathematics
Greenbrier High School 2005 — 2008
CompuCom September 2012 - August 2015
Harvey Nash December 2009 - September 2012
All Star Consulting September 2006 - November 2009
Peace Corps November 2003 - November 2005
CRM 1997 - 2003
Direct Marketing and Database Software & Service 1992 - 1997
Centex Telemanagement October 1985 - October 1991
Skills
Executive Search, Negotiation, Outsourcing, Professional Services, Sales Management, Small Business, Branch Management, Sourcing, Change Management, Program Management, CRM, Technical Recruiting, Recruiting, Vendor Management, Business Intelligence, Temporary Placement, Business Strategy, Contract Negotiation, Networking, Sales, Selling, Screening, Marketing, Telecommunications, Talent Management, Contract Recruitment, Information Technology, Strategy, Talent Acquisition, Consulting
Education
University of California, Berkeley 1982 — 1985
BA - magna cum laude, Multi/Interdisciplinary Studies
Jackson Walker L.L.P. June 2015 - Present
CompuCom 1997 - January 2015
Skills
Team Management, Project Management, Customer Service, Management, Team Leadership, Vendor Management, Data Center, IT Service Management, ITIL, Active Directory, Process Improvement, Software Documentation, Troubleshooting, Disaster Recovery, Service Delivery, Service Desk, Windows 7, Computer Hardware
Education
University of Arizona 1968 — 1969
Pre-Medicine/Pre-Medical Studies
CompuCom September 2014 - Present
Entraga Soundsystem December 2010 - August 2015
Pacific Pie Company December 2013 - June 2014
Glacier Park, Inc. May 2013 - October 2013
MACADAMIA Events & Catering July 2011 - May 2013
Componere Fine Catering November 2010 - December 2012
Ranko Dance Company January 2011 - March 2011
Corporation for National and Community Service January 2008 - January 2009
Skills
Pro Tools, Recording, Sound Design, Music, Production, DJ, Logic Pro, Ableton Live, Cooking, Live Sound, Sound, Post Production, Audio Engineering, Music Production, Mastering, Audio Editing, Microsoft Office
Education
SAE Institute of Technology 2010 — 2011
Diploma, Audio Technology Production
University of California, Santa Cruz 2003 — 2007
Bachelor's Degree, European History
Turn 10, Microsoft Game Studio August 2014 - Present
Sucker Punch Productions September 2013 - August 2014
Microsoft July 2012 - July 2013
Big Fish Games February 2012 - July 2012
CompuCom March 2011 - December 2011
Microsoft March 2010 - October 2010
Skills
Compatibility Testing, Game Testing, Web Testing, Test Case Generation, JIRA, Product Studio, Visual Studio, Xbox 360, PS3, Windows 8, Bug Tracking, Black Box Testing, Software Quality..., Testing, Test Cases, Quality Assurance, Game Development, Video Games, Test Planning
Education
University of Central Florida 2004 — 2009
Bachelor's degree, Film/Cinema/Video Studies
Valencia Community College 2002 — 2004
Associate's degree, General Studies
Protingent June 2014 - June 2015
CompuCom May 2013 - March 2014
Inspur Worldwide Services January 2012 - March 2013
BeyondSoft Consulting Inc August 2010 - January 2012
Longtop International December 2007 - June 2010
Minecode August 2006 - August 2007
Volt Technical Resources May 2005 - May 2006
Volt Technical Resources January 2004 - January 2005
Skills
Testing, SharePoint, SQL, Test Planning, Active Directory, Visual Basic, Test Cases, Servers, Windows, HTML, C++, Microsoft Exchange, C, Programming, SCCM
Education
University of Alaska Anchorage 1988 — 1996
Bachelor of Science (BS), Biochemistry, 3.30
Bremerton Community College 2000 — 2000
4.0
Pomeroy May 2010 - Present
CompuCom February 2005 - May 2010
CompuCom December 2002 - February 2005
Dean Technology Associates October 1997 - October 2002
IBM August 1991 - October 1997
United States Air Force June 1986 - January 1990
Skills
Data Center, IT Service Management, Outsourcing, Professional Services, Cloud Computing, IT Outsourcing, Leadership, Management, Vendor Management, Security, ITIL, IT Management, IT Strategy, Virtualization, Solution Selling, Servers, Program Management, Contract Negotiation, Integration, IT Solutions, Managed Services, Disaster Recovery, SaaS, IT Operations, Enterprise Software, Leadership Development, Mergers & Acquisitions, Service Delivery, Strategic Leadership, Operational Excellence, Technical Support, Enterprise Architecture, Information Technology, Continuous Improvement, Cross-functional Team..., Infrastructure, Business Continuity, Coaching, Service Management, Acquisition Integration, PMP, Service Desk, Presenter, People-oriented, HP, Mergers, Acquisitions, People Skills
Education
University of California, Davis 1991 — 1993
BA, Rhetoric and Communications
Merced College 1989 — 1991
AS, Computer Science
Medtronic Spine & Biologics June 2013 - Present
Medtronic Spine & Biologics August 2008 - June 2013
Robert Half Technology August 2008 - August 2009
International Paper December 2002 - June 2008
Cook Systems International October 2005 - December 2006
Alternative Resource Corporation February 2001 - July 2003
CompuCom July 1998 - November 2000
Skills
Recruiting, Training, Process Improvement, Project Planning, Software Documentation, Strategic Planning, Employee Training, Strategy, Budgets, Marketing, Customer Satisfaction, Policy, SharePoint, Interviews, Microsoft Office, Organizational..., Change Management, Time Management, Analysis, Teamwork, Coaching, Onboarding, Business Analysis, Marketing Communications, Visio, PowerPoint, Leadership Development, Development & delivery..., Engaging Public Speaker, Dynamic Trainer, Corporate Communications, Dynamic Speaker, FDA, Public Speaking
Education
University of Phoenix 2013 — 2015
Master’s Degree, Adult Education and Training
University of Phoenix 2006 — 2008
Bachelor’s Degree, Business Management
University of Alaska Anchorage 1994 — 1996
Associate’s Degree, Computer Science
The Fishin' Company May 2015 - Present
Auxark Consulting July 2009 - Present
Kenexa July 2011 - December 2011
CompuCom November 2009 - July 2011
R&R Solutions August 2009 - November 2009
Cherokee Nation Industries March 2008 - June 2009
Rogers Wholesale October 2006 - March 2008
Kaiser Permanente October 2005 - October 2006
Merrill Lynch April 2005 - October 2005
MCSE Network Consultants October 2004 - April 2005
Skills
Data Center, Cisco Technologies, Windows Server, Virtualization, Servers, Solution Selling, Business Development, Networking, Network Design, CIO Advisory Services, Strategic Consulting, Building Relationships, Small Business..., VMware, WAN, Active Directory, Strategic Planning, VPN, Citrix, Project Coordination, Cabling, Disaster Recovery, Firewalls, SMB, Vendor Management, Hardware, Infrastructure, Routers, Scuba Diving, Sailing, Cisco, Network Security, IT Management, IT Infrastructure..., NetApp, Cisco UCS
Education
NorthWest Arkansas Community College 1993 — 2011
A.A.S., Computer Information, Computer Networking Option
University of Central Arkansas 1994 — 1995
Computer Science
SolarCity July 2015 - Present
Linden Lab March 2012 - January 2015
Linden Lab August 2009 - March 2012
CompuCom May 2009 - July 2009
CompuCom January 2009 - February 2009
Gator Games and Hobby June 2008 - September 2008
CafePress.com June 2007 - August 2007
Gator Games and Hobby August 2000 - August 2006
Skills
Customer Service, Troubleshooting, Operating Systems, Social Networking, Project Management, HTML, Software Documentation, Microsoft Office, Outlook, Team Leadership, Process Improvement, Microsoft Excel, Social Media, Product Management, Databases, Training
Education
University of California, Santa Cruz 2006 — 2008
Bachelor of Science (B.S.), Information Systems Management, 3.81
San Mateo High School 2000 — 2004
CompuCom October 2014 - Present
TPIMC, LLC January 2009 - Present
Deutsche Telekom September 2012 - July 2013
Deutsche Telekom June 2011 - July 2012
Deutsche Telekom June 2011 - July 2012
Deutsche Telekom March 2010 - December 2010
Tech-Pro Interim Management & Consulting July 2005 - May 2010
T-Mobile International October 2008 - April 2009
T-Mobile International February 2008 - October 2008
T-Mobile International February 2008 - October 2008
Skills
Program Management, Cross-functional Team..., Project Management, PMP, PMO, Telecommunications, Integration, Project Planning, Start-ups, Vendor Management, Mobile Communications, Wireless, GSM, Business Process, Management, 3G, Stakeholder Management, Mobile Devices, Cellular Communications, Business Case, Testing, Service Delivery, UMTS, Mobile Technology, Project Delivery, Outsourcing, Networking, Software Project..., Risk Management, Mobile Internet, Product Management, Software Development, Leadership, IP, Agile Project Management, Project Portfolio..., Managed Services, Consulting, Core Network, Training, Microsoft Office, MS Project, Mobile, International Project..., Full project lifecycle..., SDLC, Lateral Thinking
Education
Universität Bayreuth 1989 — 1994
Masters, Business Administration and Management, Diplom-Kaufmann
Technical University Chemnitz, Germany 1995 — 1996
Post-Grad Studies, Information and Communications Systems
City of Sarasota December 2011 - Present
MedX Solutions November 2009 - December 2011
janabai.com July 2006 - December 2011
Anexio 2007 - 2008
PCM Networking 2000 - 2006
Bank of America October 1999 - November 2000
buzzhits.com (bought out by Shazam) October 1998 - 1999
Headlands Mortgage 1997 - 1998
CompuCom April 1995 - December 1996
CompuCom Systems, Inc 1995 - 1996
Skills
Network Design, Cisco, Security, Integration, Novell, VoIP, CCNA, Active Directory, Virtualization, Windows, VMware, Network Administration, Troubleshooting, Network Security, Windows Server, SQL Server, SQL, Disaster Recovery, Windows Server 2008, Linux, TCP/IP, System Administration, Cloud Computing, Firewalls, Switches, CCNP, Hardware, VPN, Data Center, Servers, WAN, Windows Server 2003, Microsoft Office, Networking, Routers, Cisco Technologies, Microsoft SQL Server, Microsoft Exchange
Education
Santa Barbara City College 1991 — 1993
Office Automation and Networking
University of California, Santa Barbara 1988 — 1992
Office Automation
University of California, Berkeley 1964 — 1968
BS
Hewlett-Packard August 2015 - Present
CompuCom November 2014 - July 2015
Dell Inc May 2011 - October 2014
Dell Inc May 2006 - May 2011
Dell March 2005 - May 2006
Dell August 2002 - April 2005
Dell October 2001 - August 2002
Dell June 2000 - October 2001
Amtrak January 1999 - June 2000
A-1 Flyers January 1993 - December 1998
Skills
Cross-functional Team..., Salesforce.com, Program Management, Business Process..., Cloud Computing, Six Sigma, Sales Operations, Management, Team Management, Leadership, CRM, Mentoring, Operations Management, Sales, Enterprise Software, Customer Experience, Team Leadership, Business Development, Project Management, Business Intelligence, Process Improvement, Forecasting, Sales Process, Strategic Planning, Integration, Go-to-market Strategy, Analysis, SaaS, Solution Selling, Strategy, Vendor Management, Business Strategy, Account Management
Education
University of Arizona 1984 — 1988
BSBA, Marketing
Friendly High School 1982 — 1984
Contractor January 2015 - Present
CompuCom May 2014 - September 2014
United States Army-Pine Bluff Arsenal May 2008 - September 2010
Skills
Video Editing, Computer Repair, Video Production, Digital Photography, Computer Graphics, Computer Hardware, Electronics, Computer Maintenance, Computer Science, Web Design, Web Development, Web Analytics, Technical Writing, Website Development, Computer Consultant, AutoCAD, HTML, Computer Security, Software Installation, Product Development, Internet, Internet Marketing and..., SEO, Hard Drives, Motherboards, SQL Server, Domain Registration, Web Hosting, Social Networking, Electronics Repair, E-commerce, Online Publishing, Online Sales, Affiliate Marketing, Adobe Creative Suite, Online Marketing, Graphic Design, Web Marketing, Graphics, Visio, OS X, WordPress, Dreamweaver, Keyword Research, Video, FrontPage, HTML 5, FTP, Web Applications, Web 2.0
Education
University of Arkansas at Pine Bluff 2002 — 2009
Bachelors Of Science, Industrial Technology, Electronics, Drafting, Manufacturing, Computer Repair, Web Design
Freelancer IT specialist August 2007 - Present
IBM Canada May 2014 - January 2015
CompuCom January 2013 - February 2013
CompuCom July 2012 - December 2012
Comitex Ltd January 2007 - July 2007
Eurobank EFG Bulgaria Plc. July 2003 - January 2007
Eurobank EFG Bulgaria Plc. June 2001 - July 2003
Bulgarian Telecommunication Company Plc. February 1996 - June 2001
Skills
Troubleshooting, Switches, Servers, Teamwork, MS Project, TCP/IP, Visio, Cisco, Windows, System Administration, Project Coordination, Network Administration, English, Analysis, Customer Relations, Cisco Technologies, CCNA, Team Leadership, Technical Support, ITIL, Software Installation, Project Planning, SQL, Security, Integration, Management, Disaster Recovery, Firewalls, Networking, Operating Systems, HP, Windows 7, XP, Project Management, Customer Service, Hardware, Routers, Antivirus, Data Center, Databases, IT Operations, IT Service Management, Information Technology, Linux, Windows XP, Telecommunications
Education
Technical University of Sofia 1990 — 1995
Bachelor of Science [by 'Ministère de l’Immigration, de la Diversité et de l’Inclusion'], Electrical Engineering
Ecole Polytechnique de Montreal 2011 — 2011
Perfectionnement en ingénierie, Génie électrique
Université de Montréal 2009 — 2010
Certificate, French language
CISCO Academy 2004 — 2004
Certificate, CCNA
ACI Worldwide 2003 — 2003
Certificate, BASE24
Tandem Computers 2003 — 2003
Certificate, Tandem & NonStop Kernel
CompuCom January 2010 - Present
Skills
VMware, Virtualization, Windows Server
Education
University of Arkansas at Fayetteville 2004 — 2008
Bachelor of Science, Computer Engineering
BNY Mellon December 2012 - Present
Bright House Networks September 2011 - December 2012
CompuCom March 2006 - March 2011
Junior Achievement September 2010 - December 2010
Skills
Leadership, Networking, Technical Support, Operating Systems, Software Documentation, Microsoft Office, Microsoft Excel, Customer Service, Disaster Recovery, Accounting, Laptops, Visual Basic, Windows, Project Management, Team Building, Financial Analysis, Program Management, Troubleshooting, PowerPoint, Team Management, Outlook, Web Applications, VMware, Cisco Technologies, Process Improvement, Active Directory, Budgets, Management, XP, Microsoft Word, Information Technology, Computer Hardware, Telecommunications, Windows 7, Vendor Management, Finance, Software Installation, Access, System Administration, Windows Server, MySQL, Integration, IT Service Management, Microsoft Exchange
Education
Kaplan University-Davenport Campus 2013 — 2014
Master of Science (M.S.), Accounting
University of Central Florida - College of Business Administration 2010 — 2012
B.S.B.A, Accounting and Finance
Seminole State College 2008 — 2010
Associates of Arts, General Studies
Techtrain 2000 — 2001
Comp Tia A+ certificate, Information Technology
VIVA Health September 2013 - Present
So What LLC January 2011 - Present
Argos USA April 2006 - August 2013
The Beacon May 2007 - May 2008
The Pioneer (Jefferson State Community College) 2007 - 2008
Portrait Innovations 2004 - 2006
ePerformax October 2001 - June 2003
UUNET 2000 - 2001
CompuCom 1997 - 1998
Sprint Nextel 1995 - 1997
Skills
Customer Relations, Marketing Communications, Journalism, Press Releases, Sales Support, Promotions, Project Coordination, Photography, Account Management, Sales Process, Creative Writing, Customer Retention, Customer Presentations, Training Skills, Marketing, Customer Service, Training, Public Speaking, Newsletters, Editing, Purchasing, Inventory Management, Online Marketing, Social Media Marketing, Marketing Strategy, Sales, Project Management, Leadership, Negotiation, Event Planning, Strategic Planning, Management, Social Networking
Education
University of Alabama 2009 — 2011
BA, Interdisciplinary Studies, Community Studies, Communications
Jefferson State Community College 2006 — 2008
AS, Journalism
North Pulaski High
Blue Haven Pools and Spas June 2005 - Present
American British Cabinetry, LLC June 2003 - December 2005
Donnelley Marketing/infoUSA July 2002 - April 2003
Langford Management Associates Inc. 1999 - 2002
National Utility Services September 1991 - April 1999
JWP Information Systems 1989 - 1991
CompuCom 1987 - 1989
IBM 1971 - 1987
Education
University of Bridgeport 1967 — 1971
BS, Marketing
Insight Global May 2015 - Present
Insight Global April 2014 - Present
DCI August 2013 - April 2014
CompuCom February 2012 - July 2013
Skills
Active Directory, Laptops, Windows 7, Windows 2000, Windows Server, DNS, DHCP, VPN, Citrix, Technical Support, System Administration, Troubleshooting, Servers, Disaster Recovery, Networking, VMware, Information Technology, Computer Hardware, Microsoft Exchange, Cisco Technologies, System Deployment, TCP/IP, Microsoft Office, Virtualization, Security, VMware ESX
Education
University of Central Florida 1998 — 2000
Freelance Tech Journalist July 2013 - Present
Broadcastr.com October 2012 - July 2013
Mother May 2012 - September 2012
CompuCom September 2011 - April 2012
Patch.com November 2010 - May 2011
KPCC October 2010 - April 2011
New University June 2009 - June 2010
Skills
Blogging, Wordpress, Writing, Tumblr, Photoshop, Photo Editing, Audio Editing, Investigative Reporting, PowerPoint, CMS, HTML, Editing, WordPress, Image Editing, News Writing, Journalism, Creative Writing, Web Content, Publishing, Editorial, Storytelling, Photography, Feature Articles, Comic Books
Education
University of California, Irvine 2006 — 2010
BA, English
Marina High School 2002 — 2006
Walmart April 2015 - Present
CompuCom May 2012 - April 2015
Geek Squad January 2010 - May 2012
Best Buy May 2008 - December 2010
Skills
Microsoft Office, Web Design, Dreamweaver, Visual Basic, CCNA, CCNP, Computer Repair, Windows 7, Windows, Mac OS X, Troubleshooting, Software Installation, Desktop Support, Computer Hardware, Windows Server, Citrix, VMware, VMware ESX, Laptops, Windows XP, Technical Support
Education
University of Arkansas at Fayetteville 2005 — 2009
Business, Engineering
GCM Computers August 2014 - Present
Arvest Bank August 2013 - March 2014
CompuCom August 2012 - 2013
CompuCom August 2010 - August 2012
Cross Church Springdale Arkansas 2009 - 2010
Benchmark Engineering 2006 - 2009
Skills
Troubleshooting, Technical Support, BMC Remedy, Printers, Microsoft Office, Desktop Computers, Hardware, Windows 7, Workstations, Testing, Customer Service, Help Desk Support, Team Leadership, Remote Desktop, SharePoint, Windows XP, CompTIA A+ Certification, Visio, Project Coordination, Microsoft Word, Reporting & Analysis, Technical Documentation, Outlook, Patch Management, XP, Microsoft Excel, Data Entry, Team-oriented, InfoPath, Process Focused, Remedy 7, NetOp, Customer Engagement, Remote Troubleshooting, Report Writing, AV, Solution Focused, Remedy 7.6, Remedy 7.1, Command Prompt, Offshore training, Technician Training, Remote Assistance, Virtual Assistance, Research, Customer Service Trainer, PC Set Up, PowerPoint, AutoCAD, AutoCAD Mechanical
Education
University of Arkansas at Fayetteville 2004 — 2009
Mechanical Engineering
CompuCom April 2015 - Present
College of Charleston 2000 - Present
PeopleMatter May 2012 - December 2012
eThority August 2009 - April 2012
STATIS December 1996 - July 2000
Daniel H. Wagner Associates September 1995 - December 1996
Skills
Statistics, Probability, Stochastic Processes, Mathematics, Statistical Learning, Data Science, Predictive Analytics, Data Mining, Machine Learning, Statistical Modeling, Statistical Consulting, Data Analysis, Knowledge Discovery, Reinforcement Learning, Stochastic Modeling, Mathematical Modeling, Predictive Modeling, Neural Networks, SVM, Regression, Classification, Logistic Regression, Pattern Recognition, Optimization, Stochastic Optimization, Bayesian methods, Bayesian statistics, Time Series Analysis, Teaching, Algorithms, Stochastic Calculus, Hidden Markov Models, Bioinformatics, Dynamical Systems, Differential Equations, Linear Algebra, S-Plus, R, Mathematica
Education
University of California, Berkeley
PhD, Statistics
Columbia University
Masters, Mathematics
GE May 2012 - Present
TEKsystems August 2011 - May 2012
Vantiv January 2011 - July 2011
Fifth Third Bank March 2008 - December 2010
Unisys November 2006 - March 2008
FDM Group February 2006 - October 2006
CompuCom November 2004 - February 2006
GE May 2004 - November 2004
Manpower December 2002 - May 2004
Skills
Microsoft Certified..., CompTIA, Network+, ITIL Certified, Server+, Software Distribution, ITIL v3 Foundations..., Process Improvement, IT Operations, System Automation, Technology Integration, C#, .NET, ASP.NET AJAX, ASP.NET, IIS, Windows Server, Cloud Applications, Windows 7, Global Operations
Education
University of Arizona 1997 — 2001
Bachelors, Computer Engineering, Computer Science
Nexus - A Dimension Data Company April 2013 - Present
NEC March 2011 - March 2013
MoreDirect, Inc. December 2009 - March 2011
CompuCom 2000 - 2009
MicroAge November 1994 - 2000
IBM June 1984 - June 1993
Skills
Business Intelligence, Solution Selling, Selling, Management, Cisco Technologies, Virtualization, Enterprise Software, IT Strategy, Sales Process, Professional Services, Security, Information Technology, Cloud Computing, B2B, SaaS, Lead Generation, Marketing, Business Development, Strategic Partnerships, Data Center, Salesforce.com, Strategy, Direct Sales, Channel Partners, Business Alliances, Storage, CRM, Telecommunications, Unified Communications, Go-to-market Strategy, Strategic Planning, Managed Services, VoIP, Software Industry, Account Management, Sales Operations, Partner Management, Pre-sales, Vendor Management, Sales Enablement
Education
University of California, Los Angeles 1982 — 1984
BA, Economics
Smart Growth Group August 2014 - Present
Business Breakthroughs International April 2013 - August 2013
ContainerTrac, Inc. January 2002 - March 2013
Callisma December 1999 - November 2001
CompuCom April 1999 - November 1999
ENTEX Information Services January 1996 - March 1999
Pacific Bell August 1983 - December 1995
Skills
New Business Development, SaaS, Leadership, Management Consulting, Strategic Planning, Program Management, Entrepreneurship, Strategy, Business Development, Start-ups, Management, IP, Mergers & Acquisitions, Executive Management, Strategic Partnerships, Business Planning, Business Strategy, Professional Services, Venture Capital, Marketing Strategy, Cloud Computing, Outsourcing, Team Building, Consulting, Team Leadership, Account Management
Education
University of California, Berkeley, Haas School of Business 1986 — 1988
MBA
University of Southern California 1979 — 1983
BS
Consultant April 2013 - Present
CAPS Payroll January 2012 - March 2013
CAPS Universal January 2011 - December 2011
CompuCom May 2009 - October 2010
L. A. Tech Authority February 2009 - July 2009
Interactive Data April 2009 - May 2009
Private Client February 2009 - May 2009
Robert Half Technology March 2008 - November 2008
Robert Half Technology January 2008 - February 2008
Affiliated Computer Services (now Xerox) August 2007 - November 2007
Skills
Visio, SharePoint, SnagIt, Microsoft Word, Microsoft Excel, PaintShop Pro, Lotus Notes, FrontPage, Outlook, Salesforce.com, Projects, MadCap Flare, Graphics, RoboHelp, Technical Writing, Adobe Acrobat, Process Improvement, Analysis, Project Management, Online Help, Software Documentation, Technical Documentation, Microsoft Office, User Documentation, Program Management, Management
Education
University of California, Santa Barbara 1975 — 1980
Communications/English
Chico Senior High School 1972 — 1975
Diploma, Advanced Placement
Arvest Bank June 2014 - Present
Hewlett-Packard September 2013 - June 2014
CompuCom September 2012 - July 2013
Systems Maintenance Services August 2010 - October 2012
Transplace September 2009 - October 2011
compucom 2006 - 2009
Skills
Servers, Cisco Technologies, Virtualization, Windows Server, Windows 7, EMC Storage, VMware, Active Directory, Microsoft Excel, Disaster Recovery, Windows, Networking, SAN, Dell Computers, System Deployment, Infrastructure, Hardware, Visual Basic
Education
University of Phoenix 2013 — 2014
Bachelor's degree, Computer Software Engineering
University of Arkansas
CompuCom December 2012 - Present
Hewlett-Packard August 2006 - December 2012
NCR July 2005 - August 2006
Geek Squad August 2004 - May 2005
Skills
Computer Hardware, Virtualization, Disaster Recovery, Cisco Technologies, ITIL, Active Directory, Troubleshooting, Network Administration, DNS, Dell Computers, Networking, TCP/IP, Unix, Windows, Security
Education
Webster University 2007 — 2009
MBA, Business
University of Arkansas at Fayetteville 2000 — 2006
Computer Engineering
CompuCom May 2009 - Present
Nexio January 2007 - December 2008
CGI January 2006 - December 2006
CGI May 2001 - December 2005
Desjardins August 1999 - May 2001
Desjardins January 1991 - August 1999
Education
1996 — 1997
MBA, Management
Essintial Enterprise Solutions June 2012 - Present
CompuCom September 2010 - June 2012
Educational Data Systems Incorporated February 2010 - April 2010
NTR Nonprofit Technology Resources August 2009 - January 2010
The Ritz Carlton Hotel November 2000 - April 2007
Digennaro Real Estate May 2005 - July 2006
Skills
Networking, Computer Hardware, Windows 7, Servers, Troubleshooting, XP, Technical Support, Hardware, Software Installation, Help Desk Support, Laptops, Windows XP, Printers, CCNA, System Deployment, Microsoft Office, CompTIA A+, Windows
Education
Knowledge Solutions International 2010 — 2011
Cisco, Microsoft, IT
NTR Nonprofit Technology Recourses 2009 — 2010
Universiteti Politeknik i Tiranës 1989 — 1994
bachelors, Geophysics Engineering
University of Tirana 1989 — 1994
Bachelor's Degree, Geophysics Engineering
Consortiant Corporation October 1999 - Present
DFW American Marketing Association 2012 - 2013
DFW American Marketing Association 2011 - 2012
DFW American Marketing Association 2010 - 2011
DFW American Marketing Association October 2009 - July 2010
Carter Financial Management 1998 - 2001
CompuCom 1996 - 1997
CompuCom 1994 - 1996
Skills
Marketing Strategy, Project Planning, Marketing Communications, Public Relations, Content Marketing, Corporate Marketing, Product Marketing, Advertising, Proposal Management, Investor Relations, Strategic Planning, Integrated Marketing, Email Marketing, Social Media Marketing, Event Marketing, Marketing Management, Online Marketing, Marketing, Online Advertising, Social Media, Event Planning, Brand Development, Direct Marketing, Strategic Partnerships, Lead Generation, Management, Direct Mail, CRM, Proposal Writing, Market Research, Account Management, B2B, Business Development, Media Relations, Leadership, B2B Marketing, Digital Strategy, Team Leadership, Marketing Research, Digital Marketing, Brand Management, Social Networking, Corporate Branding, Strategy, SEO, Relationship Marketing, Google Analytics, Corporate Communications, Trade Shows, Market Planning
Education
University of Arizona
MBA, Marketing
University of Illinois at Urbana-Champaign
BS, Psychology
University of North Texas
CFP® Certificate Program, Financial Planning
NexJ Systems March 2013 - Present
NexJ Systems January 2012 - Present
NexJ Systems January 2011 - February 2012
CompuCom May 2009 - January 2011
Infor January 2007 - January 2009
Infor Global Solutions 2007 - 2009
York University October 2003 - January 2007
Skills
Java Enterprise Edition, Enterprise Software, Web Applications, Problem Solving, Solution Architecture, System Design, Performance Tuning, Websphere, Weblogic, SQL, Scheme, Apache, Unix, CRM, Solaris, Agile Methodologies, Architecture, Security, Testing, Enterprise Architecture, Middleware, Architectures, SOA
Education
York University 2002 — 2007
Bachelor of Arts (B.A.), Computer Science
Université du Québec à Trois-Rivières 2005 — 2005
French Immersion
iovation September 2012 - Present
M Financial Group March 2009 - September 2012
iovation, Inc. November 2007 - November 2008
Momentum Market Intelligence June 2006 - November 2007
CompuCom July 2005 - June 2006
Wildwood School 2000 - 2005
St. James Episcopal School August 1997 - June 2000
Skills
Windows Server, Microsoft Exchange, Blackberry, iPhone, Mac, Operating Systems, Network Administration, Microsoft SQL Server, SharePoint, VMware, Project Management, SQL, Help Desk Support, Linux, Servers, System Administration, Infrastructure, Security, Team Building, Windows, Active Directory, Cloud Computing, Troubleshooting, Network Security, Program Management, Visio, Management, Disaster Recovery, Virtualization, SCCM, Analysis
Education
University of Cape Town
BSc, Microbiology
Bombet Hospitality Group / Terrine November 2014 - Present
esk events May 2013 - Present
The Churchill // DBA // The Hudson July 2014 - October 2014
Cardiff Giant March 2014 - October 2014
SBE Entertainment November 2008 - May 2013
Beam Global Spirits & Wine 2008 - 2009
Equinox Fitness, Santa Monica 2007 - 2008
CompuCom May 2004 - June 2006
Nortel 1999 - 2004
Nortel Networks 1999 - 2001
Skills
Event Management, Event Planning, Hospitality, Trade Shows, Customer Service, Social Media, Public Relations, Corporate Events, Marketing, Social Networking, Budgets, Social Media Marketing, Microsoft Office, Management, Entertainment, Food & Beverage, Catering, Parties, Restaurants, Private Events, Meeting Planning, Wedding Planning, Live Events, Hotels, Hospitality Management
Education
University of California, Irvine 1997 — 1998
CompuCom July 2014 - Present
CompuCom August 2012 - July 2014
CompuCom August 2010 - July 2014
UAMS January 2007 - May 2010
UAMS January 2006 - January 2007
Skills
Servers, Troubleshooting, Windows Server, Networking, Security, Hardware, VMware, Active Directory, Cisco Technologies, Windows, CCNA, Linux, Windows 7, Hyper-V, Citrix, Management, ITSM, VPN, Cisco IOS, Computer Hardware, System Administration, VMware ESX, Citrix Metaframe, ERP, Microsoft SQL Server, EMR, MIS, MISC, IT Service Management, IT Operations, Project Management
Education
University of Arkansas at Fayetteville 2007 — 2009
Masters of Information Systems
University of Arkansas at Fort Smith 2003 — 2006
Bachelors of Science - Computer Networking
Global Knowledge - CUCM 6/U5 2009 — 2009
IBM June 2015 - Present
CompuCom August 2014 - June 2015
John Christner January 2010 - August 2014
IBM August 2009 - February 2010
Yuppie Puppy Pet Products July 2007 - February 2010
Robert Half International November 2005 - July 2007
JB Hunt October 2001 - November 2005
Skills
Supply Chain Management, Account Management, Process Improvement, Strategic Planning, Sales Management, Inventory Management, New Business Development, Customer Service, Project Planning, Transportation, EMC Storage, Microsoft Office, Logistics Management, Operations Management, Sales, Forecasting, EDI, QuickBooks, IBM Servers, 3PL, Supply Chain..., HP Proliant, Retail Link, Contract Negotiation, Marketing Strategy, Pricing, Troubleshooting, Negotiation, Project Management, Training, Retail, Customer Satisfaction, Budgets, Networking, Public Speaking, Warehousing, Vendor Management, Windows, Social Media, Purchasing, Business Analysis, NetApp Filers, Cisco Routers, IBM AS/400, Citrix XenApp, Microsoft Excel, Network Engineering, Management, Team Building
Education
University of Phoenix 2006 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.66
University of Arkansas 1999 — 2003
Journalism, Advertising, Public Relations & Marketing, 3.4
NCR Corporation June 2015 - Present
CompuCom November 2014 - June 2015
Skills
Management
Education
University of Arkansas at Monticello
Bachelor of Science in Computer Information Systems
CompuCom April 2013 - Present
Savi Technology September 2007 - November 2012
FunMobility January 2007 - April 2007
Microsoft Corporation January 2006 - January 2007
Epiphany November 2003 - September 2005
Epiphany February 1999 - November 2003
Skills
Windows Server, Windows 7, Windows Vista, Windows XP Pro, VMware ESX, VMware Server, VMware Workstation, TCP/IP, FTP, WSUS, SNMP, MySQL, Ghost Imaging, DNS, DHCP, System Administration, Group Policy, NLB, Acronis True Image, NTFS, Dell PowerEdge Servers, HP Proliant, WhatsUp, HP SIM, Veritas, DLT, LTO, Hardware, Veritas Volume Manager, Servers, Integration, Disaster Recovery, Virtualization, Networking, Enterprise Software, Microsoft Exchange
Education
University of California, Santa Cruz 2006 — 2006
Network Communications: Protocols and Standards
Global Knowledge 2005 — 2005
MCP, MCSA
ITT Technical Institute 1996 — 1998
Associate of Science (A.S.), Electrical and Electronics Engineering
AirWatch by VMware May 2015 - Present
Datascan Field Services May 2011 - May 2015
DataScan Field Services March 2008 - May 2011
DataScan Field Services October 2006 - March 2008
DataScan Field Services January 2006 - October 2006
DataScan Technologies November 2001 - January 2006
CompuCom May 1999 - August 2001
CompuCom June 1998 - May 1999
KPMG 1997 - 1998
America Online October 1996 - December 1997
Skills
.NET, C#, ASP.NET, ASP.NET MVC, TFS, Microsoft CRM, WCF Services, WPF, CRM, BizTalk, SQL, Microsoft SQL Server, Enterprise Software, Web Applications, Enterprise Architecture, Software Development, SDLC, Scrum, XML, Agile Methodologies, Software Project..., Integration, Database Administration, Requirements Analysis, Team Leadership, Continuous Delivery, Continuous Integration, Automated Software..., Application Lifecycle..., Web Services, Performance Tuning, IIS, Visual Studio, XAML, MVVM, SOLID Principles, Process Improvement, Microsoft Technologies, Databases, Web Development
Education
University of Central Oklahoma 1995 — 1998
Pryor High School 1990 — 1992
High School
CompuCom January 2013 - Present
Robert Half International June 2011 - January 2013
Gates Corporation November 2010 - June 2011
Golden Living October 2009 - November 2010
Express Employment Professionals April 2002 - March 2009
Skills
Recruitment/Retention, Training & Development, Staffing Services, Temporary Staffing, Employee Training, Talent Acquisition, Temporary Placement, Human Resources, Onboarding, Technical Recruiting, College Recruiting, Recruiting, Applicant Tracking..., Internet Recruiting, Networking, Contract Recruitment, Personnel Management, Management, Customer Service, Strategy, Sourcing, Screening Resumes
Education
University of Central Arkansas 1993 — 1997
Bachelor of Business Administration (BBA), Human Resources Management and Services
Rockfish June 2015 - Present
CompuCom November 2013 - Present
CompuCom November 2013 - Present
CompuCom December 2014 - June 2015
Wal-mart US January 2013 - March 2013
Wal-Mart US February 2011 - January 2013
Crawford-Sebastian Community Development Council May 2010 - December 2010
Skills
Customer Service, Outlook, Data Entry, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, 10 Key, Spreadsheets, Accounts Payable, QuickBooks, Team Building, System Administration, Accounts Receivable, Bookkeeping, Leadership, Administrative..., Troubleshooting, Data Analysis, Purchasing, Office Management, Pharmacy Automation, Retail, Supervisory Skills, Account Management, Software Documentation, Invoicing, Time Management, Windows, Process Improvement, Pharmacy, Leadership Development, Customer Satisfaction, Training, Public Speaking, Business Analysis, Management, Team Leadership, HIPAA, Telephone Skills, Research, Sales, Teamwork, Vendor Management, Project Management, Administrative..., Program Management
Education
University of Phoenix 2012 — 2017
Bachelor's Degree, Accounting
University of Arkansas 2007 — 2010
Associate of Arts and Sciences (A.A.S.), Medical Office Assistant/Specialist, 3.95
CompuCom July 2010 - Present
CompuCom August 2005 - June 2010
Skills
PMP, ITIL 2011 Intermediate, BMC Remedy, Troubleshooting, Project Management, Wireless Networking, A+ Certified, Project Coordination, Process Improvement, Vendor Management, ITIL, Business Analysis, Project Portfolio..., Software Documentation, Program Management, Disaster Recovery, System Deployment, Network Administration, Data Center, IT Service Management, System Administration, SharePoint, Cisco Technologies, Integration, Networking, Telecommunications, Visio, Technical Support, Security, Software Project..., Wireless, MS Project, IT Management, Software Installation, Infrastructure, IT Operations, IT Strategy, Information Technology
Education
University of Arkansas 1996 — 2002
BA, Computer Science
CompuCom February 2014 - Present
Geek Squad November 2011 - Present
N/A June 2010 - June 2011
AT&T January 2009 - February 2010
ACR Systems June 2008 - December 2009
Jack Henry & Associates February 2006 - May 2008
N/A January 2002 - December 2005
Regions Financial Corporation November 1998 - December 2001
Club Tan April 1992 - July 1997
Education
University of Alabama
State of Colorado March 2015 - Present
Wipro March 2014 - March 2015
Nordstrom September 2013 - March 2014
BluBridge July 2009 - March 2012
Hewlett-Packard 2000 - 2009
CompuCom March 2000 - June 2000
Skills
Disaster Recovery, IT Strategy, Information Technology, Windows Server, Troubleshooting, ITIL, Project Management, Infrastructure, Microsoft Technologies, IT Operations, Incident Management, Management, vSphere, Help Desk Support, Technical Project..., Major Incident...
Education
University of Arkansas 2003 — 2008
Bachelor's degree, Microbiology, General
University of Arkansas at Fayetteville 2003 — 2008
Bachelor of Science (BS), Microbiology, General
Tolt Solutions May 2015 - Present
CompuCom August 2011 - November 2014
NCR Corporation December 2007 - August 2008
Skills
Networking, Expert Troubleshooting..., Servicing & Repair of..., Software Issues fix..., Installation of PC,..., Upgrade/Relocate..., Assembly of custom PCs, Technical Writing, Website Creation, Converting paper..., Technical Drawing
Education
University of Calcutta
Bachelor's degree
NACR November 2014 - Present
XO Communications April 2012 - June 2014
CompuCom May 2007 - February 2011
Verizon Business 2006 - 2007
Qwest Communications 2001 - 2006
Cognos an IBM Company 1999 - 2001
ConneXt 1997 - 1999
Nortel 1994 - 1997
Centex Telemanagement 1987 - 1994
Skills
Consultative Selling, Managed Services, Managed Hosting, Telephony, HP, Microsoft Technologies, VMware, Healthcare, Selling, Cisco Technologies, Enterprise Software, New Business Development, Challenger, Content Delivery, Cloud Computing, Generating Revenue, VoIP, Direct Sales, IT Strategy, Solution Selling, MPLS, SaaS, Business Development, Networking, Complex Sales, Strategy, Sales, Co-location, Channel Partners, Wireless, Vendor Management, Pre-sales, Integration, Call Centers, Business Alliances, CRM, Storage, Telecommunications, IP, Unified Communications, Disaster Recovery, Security, Account Management, Salesforce.com, Sales Operations, Product Management, Start-ups, Virtualization, WAN, Go-to-market Strategy
Education
University of California, Irvine 1982 — 1986
B.A., French Linguistics
Westlake High School 1978 — 1982
Banner Health March 2015 - Present
CompuCom January 2014 - March 2015
Geeks On Site September 2013 - December 2013
Freelance June 2011 - June 2013
Donnie's Foreign Car Service June 2009 - June 2013
The Leader July 2012 - February 2013
The Arkansas Traveler February 2008 - June 2009
Skills
Windows, Customer Satisfaction, Customer Service, Microsoft Office, Management, Sales, Technical Support, News Writing, Troubleshooting, Team Leadership, Windows 7, Computer Hardware, Customer Retention, Creative Writing, Mac OS, Android, iOS, Printers
Education
University of Arkansas at Fayetteville 2003 — 2009
Bachelor of Arts, English and Journalism
University of Phoenix 2011 — 2013
Master of Information Systems
CompuCom October 2014 - Present
Start-up Project November 2013 - Present
Swine & Sow January 2014 - September 2014
CRH Corporation May 2013 - September 2013
Cayetano Heredia National Hospital October 2009 - June 2010
University of Pennsylvania August 2007 - August 2009
Skills
Molecular Biology, Cell Culture, Lifesciences, Biotechnology, PCR, Research, Biochemistry, Data Analysis, Microsoft Office, Spanish, Science
Education
The University of Calgary 2012 — 2013
Master's degree, Biomedical Technology
University of Pennsylvania 2004 — 2008
Bachelor of Arts (B.A.), Biological Basis of Behavior
CompuCom March 2015 - Present
VisionWorks September 2014 - January 2015
University at Buffalo July 2011 - August 2014
University at Buffalo August 2011 - June 2014
Skills
PowerPoint, Photoshop, Microsoft Word, Social Media, Customer Service, Teamwork, Microsoft Office, Microsoft Excel, Research, Public Speaking, Sports, Social Networking, Facebook, Event Planning, Time Management
Education
University at Buffalo 2011 — 2014
Bachelor of Arts (B.A.), Communication
BOS Solutions August 2012 - August 2014
Devon Energy May 2011 - January 2012
Great Plains Oilfield Rental for Chesapeake Energy May 2010 - May 2011
CompuCom August 2007 - February 2009
Hertz August 2007 - February 2009
Dobson July 2006 - August 2007
Skills
Procurement, Vendor Management, Process Improvement, Business Analysis, Analysis, Access, Project Management, Operations Management, Negotiation, Microsoft Excel, Visio, Sourcing, Sales Operations, Business Process..., Purchasing, Supply Chain
Education
University of Central Oklahoma 2007 — 2010
Bachelor, Finance
University of Oklahoma
Bachelor of Business Administration (BBA), Accounting and Finance
CompuCom May 2009 - Present
Pfizer Pharmaceuticals 2005 - 2010
PrinceTec February 2005 - October 2009
CompuCom 2009 - 2009
ITT February 2007 - September 2007
IBM June 1968 - March 2004
Education
University at Buffalo 1964 — 1968
BS, Business Administration
Delta Air Lines April 2013 - Present
Alexander Design Group, Inc. June 2012 - Present
CompuCom August 2012 - March 2013
Applebee's May 2009 - August 2012
University of Arizona Department of English 2012 - 2012
Skills
Marketing Communications, Leadership, Teamwork, Creative Writer, Positivity, Outcome focused
Education
University of Arizona 2008 — 2012
Bachelor of Arts (B.A.), Communications
Eden Prairie High School 2004 — 2008
High School Diploma
CompuCom July 2011 - Present
Xerox 2005 - September 2011
Xerox 1998 - 2005
TFN/XL Connect 1995 - 2000
GE Capital 1995 - 1998
General Electric 1991 - 1995
Skills
Service Delivery, IT Service Management, Management, CRM, P&L Management, Cloud Computing, Leadership, Project Portfolio..., PMP, Data Center, Sales, Vendor Management
Education
University of Cincinnati 1981 — 1984
Masters of Science, Engineering
Vanderbilt University 1970 — 1974
Bachelor of Engineering, Mathematics
CompuCom January 2014 - Present
Metafore June 2009 - January 2014
Bell Canada May 2008 - June 2009
Sun Microsystems November 2003 - January 2008
Sun Microsystems November 1999 - November 2003
Sun Microsystems November 1994 - November 1999
Sun Microsystems November 1987 - November 1994
Computervision Canada January 1985 - May 1987
Skills
Enterprise Software, Channel, Cloud Computing, Business Intelligence, Solution Selling, Pre-sales, Leadership, Professional Services, Sales, SaaS, Sales Management, Team Leadership, Telecommunications, Team Management, Selling, Management
Education
University of Alberta 1978 — 1983
B.Sc.
SVB Financial Group March 2010 - Present
- October 2002 - Present
Silicon Valley Bank 2003 - December 2009
Extrateam 2000 - 2003
Compucom 1996 - 2000
Skills
Data Center, CCNP, ITIL, Virtualization, CCNA, Solution Architecture, Active Directory, SAN, Integration, Microsoft Exchange, Disaster Recovery, Cisco Technologies, Cloud Computing, VMware, Security, Citrix
Education
University of California, Berkeley
BS, Economics
Lowell
High School
Microsoft April 2008 - Present
Delta Dental of California October 2006 - April 2008
SAIC August 2002 - October 2006
Blue Diamond Growers August 2000 - March 2002
Pandesic January 2000 - August 2000
CompuCom 1994 - 1997
Skills
MCSE 2003, IIS, System Administration, Troubleshooting, Servers, Enterprise Architecture, Data Migration, Messaging, Microsoft Exchange, Active Directory, Disaster Recovery, Windows Server, Virtualization, Hyper-V, Microsoft Technologies, Cloud Computing, Data Center
Education
University of California, Riverside 1986 — 1990
BA/BA
Hewlett-Packard September 2009 - Present
Dell August 2004 - September 2009
Compucom 2003 - 2004
GE Capital IT Solutions February 1987 - August 2002
Skills
Storage, SAN, Solution Selling, Storage Virtualization, Data Center, VMware, Enterprise Architecture, Enterprise Software, Pre-sales, Storage Area Networks, NAS, Enterprise Storage, Virtualization, Storage Solutions, Disaster Recovery, High Availability, Storage Architecture, iSCSI, Solution Architecture, Business Continuity, Storage Management, Deduplication, VMware ESX, IT Management, Professional Services, HP, Servers
Education
DeVry Institute of Technology 1983 — 1986
BS, Electronic Engineering technology
University of Arkansas 1982 — 1983
BBVA Compass September 2013 - Present
BBVA Compass August 2012 - September 2013
BBVA Compass August 2010 - August 2012
CompuCom December 2008 - August 2010
Getronics August 2000 - December 2008
Alabama Corporate Credit Union March 1998 - August 2000
Alabama Corporate Credit Union March 1996 - March 1998
Skills
Project Management, Change Management, Customer Engagement, Strategic Planning, Quality Management, Data Analysis, Microsoft Office, Organizational..., Process Improvement, Business Process..., Quality Assurance, Leadership, Banking, Vendor Management, PMO, CRM, Business Analysis, Project Portfolio..., Risk Management, Management, Retail Banking
Education
University of Alabama 1990 — 1995
BS, Management Information Systems
Munford
Talladega High
CompuCom April 2015 - Present
Levi Strauss & Co. August 2013 - Present
Bay Area Chapter, HelpDesk Institute 2000 - Present
State of California January 2009 - June 2012
Mervyns June 2006 - December 2008
(SBS) Siemens Business Services September 2005 - June 2006
UC Berkeley January 2005 - August 2005
(CSC) Computer Sciences Corporation October 2003 - December 2004
Providian Financial April 1996 - November 2003
Skills
Team Leadership, Program Management, Process Improvement, Customer Service, Inventory Management, Client Service, Team Building, Vendor Relations, Documentation, Quickbooks, Windows, Smartphones, Government, Knowledge Management, Mentoring, Leadership, QuickBooks, Software Documentation, IT Management, Service Desk, Crisis Management, Access, Call Center, Vendor Management, Management, Help Desk Support, Vendors, Problem Solving, IT Service Management, Financial Services, Change Management, Recruiting, Project Management, Outsourcing, ITIL, ITIL Certified, Training, Coaching, Business Analysis, Call Centers, SDLC, Visio, Analysis
Education
University of California, Berkeley
BA, Political Science
CompuCom June 2003 - Present
Avaya Inc. July 2000 - September 2002
Schoeber's Athletic Club 1991 - 2000
Skills
Customer Service, Data Center, IT Service Management, Cross-functional Team..., Integration, Management, Networking, Process Improvement, Project Management, Software Documentation, Start-ups, System Administration, TCP/IP, Technical Support, Training, Troubleshooting, Cisco Technologies, ITIL, Vendor Management
Education
St. Joseph's High School, Alameda 1972 — 1976
Diploma, Racing shells and cheerleaders
University of California, Berkeley
Hospice of the Valley March 2013 - Present
Dell August 2012 - Present
CompuCom June 2008 - October 2012
Skills
Data Center, Disaster Recovery, Network Administration, Virtualization, HP, Cloud Computing, Cisco Technologies, Storage, Hardware, Servers, Network Security, ITIL, IT Service Management, VMware, VoIP, Unix, Integration, Security, Linux
Education
University of Arizona 2001 — 2005
Cablevision October 2012 - Present
New York Times / PCF Corp November 2001 - October 2012
CompuCom January 1999 - June 2001
Education
University of Alaska Anchorage 1993 — 1998
Bachelor of Business Administration (BBA), Management Information Systems, General
CompuCom October 2009 - Present
Dallas Area Rapid Transit June 2009 - October 2009
Sara Lee August 2008 - January 2009
Sara Lee January 2005 - July 2008
Sara Lee June 2004 - December 2004
Sara Lee March 2002 - May 2004
Skills
Employee Relations, HRIS, Employee Benefits, Technical Recruiting, Workers Compensation, Applicant Tracking..., Management, PeopleSoft, Personnel Management, Human Resources, Talent Acquisition, Labor Relations, Performance Management, Deferred Compensation, Program Management, Succession Planning, Talent Management, College Recruiting, Workforce Planning, Onboarding, Training, Recruiting, FMLA, Organizational..., HR Policies, New Hire Orientations, Employee Engagement, Benefits Administration
Education
University of Alabama
CoreLogic July 2003 - Present
Fluor 2000 - 2002
CompuCom 1999 - 2000
Skills
ITIL v3 Certification: ..., SCRUM Master..., Microsoft Office 2007, PowerPoint, MS Project, Visio, WebEx, Lync, Control-M, PVCS Tracker, Service Online, HP Business..., SiteScope, SharePoint, Ultipro, Kronos, FCRA certification, PVCS, Change Management, Agile Project Management, Scrum, ITIL, Systems Analysis, SDLC, IT Strategy, Business Analysis, Process Improvement, Vendor Management, Agile Methodologies, Operations Management, Strategic Planning, OPAS, Project Management
Education
University of California, Irvine 1989 — 1993
Bachelors of Art, Psychology
CompuCom 1996 - Present
GE IT Solutions 1996 - Present
Universal Data Consultants (UDC) 1996 - Present
Applied Software 1994 - 1995
Skills
ITIL, Six Sigma, PMP, PMO, IT Service Management, Program Management, Service Delivery, Process Improvement, Integration, IT Management
Education
University of Cape Town 1971 — 1973
Bachelor of Science (B.Sc.), Computer Science; Mathematical Statistics
TEnderle Foundation May 2013 - Present
CompuCom September 2011 - Present
CompuCom September 2010 - Present
Clinical Computing December 2004 - September 2010
Selenium Group LLC 2003 - 2004
Mattec 1997 - 1999
Lexis Nexis 1993 - 1996
GE Aircraft Engines 1987 - 1992
Skills
XML, Software Development, Java, HTML, Programming, .NET, Management, Project Management, Strategy, Leadership, System Architecture, IT Strategy, IT Management, Requirements Analysis
Education
University of Cincinnati 1989 — 1992
BAS, Electrical Engineering
University of Dayton 1987 — 1989
BAS, Electrical Engineering
Long View Systems February 2005 - Present
CompuCom November 2004 - February 2005
GE IT Solutions September 2001 - February 2005
ConocoPhillips January 1996 - September 2001
Skills
Unified Communications, Cisco Technologies, Virtualization, Cloud Computing, Data Center, VoIP, VMware, ITIL, Storage, IT Service Management, Network Architecture, Managed Services, Security, Disaster Recovery, Storage Area Networks, Pre-sales, Switches, Servers, Active Directory, NetApp, Vendor Management, Solution Selling, Routing, SaaS, Networking, Citrix, WAN, Network Design, Network Security, VPN
Education
University of Calgary
Anselux LLC / Techead inc April 2015 - Present
Anselux 2007 - Present
UNOS December 2013 - April 2015
Infosys September 2012 - December 2013
HealthPreside.Com June 2010 - November 2012
PRO Sports Club September 2011 - April 2012
iPlan.com February 2010 - December 2010
CompuCom March 2008 - January 2010
Microsoft September 2001 - September 2007
Skills
Web Applications, Microsoft SQL Server, Databases, Software Project..., C#, SDLC, .NET, Software Development, Requirements Analysis, Mobile Applications, Xamarin, TSQL, SSIS, Agile Methodologies, Service Oriented..., Web Services, ASP.NET Web API, AngularJS
Education
Australia Securities Institute
Graduate Diploma in Applied Finance
University of Benin
Bsc, Mathematics
University of Ibadan
Msc, Mathematical Physics
CompuCom December 2000 - Present
GE ITS February 1997 - December 2004
Skills
Solution Selling, Managed Services, SaaS, Unified Communications, Enterprise Software, Cisco Technologies, Professional Services, Sales Process, Data Center, Channel Partners, Vendor Management, Cloud Computing, Sales Management, New Business Development, Selling
Education
Huffman High
University of Alabama at Birmingham
International Business
Digial/Ecommerce 2011 - Present
CompuCom 2012 - Present
CompuCom August 2012 - April 2015
Global Knowledge May 1999 - August 2012
GeoTrain September 1998 - May 1999
U S WEST January 1998 - September 1998
Qualmed March 1994 - January 1998
Skills
EIGRP, MCT, CCNA, OSPF, Cisco IOS, Switches, Instructor-led Training, CCNP, Cisco Technologies, Routing, Network Security, E-Learning, CompTIA, BGP, TCP/IP, Firewalls, CCDA, MPLS, Distance Learning, Cisco Certified
Education
University of Arkansas at Fayetteville 1979 — 1982
none
none
none
CompuCom March 2010 - Present
Arvest Bank October 2002 - August 2009
Education
University of Arkansas 2002 — 2003
Long View Systems May 2011 - Present
CompuCom July 2010 - March 2012
Petro-Canada January 2005 - June 2010
Education
University of Calgary
B. SC, Computing Science
MTS Allstream September 2009 - Present
VisionIP May 2009 - September 2009
CompuCom November 2005 - May 2009
NexInnovations 1995 - 2006
SHL Systemhouse 1994 - 1996
Skills
Solution Selling, Professional Services, Managed Services, Unified Communications, Account Management, Direct Sales, VoIP, Cisco Technologies, Sales, Information Technology, Team Leadership, Cloud Computing, SaaS, Enterprise Software, Telecommunications, Business Development, Data Center
Education
Université du Québec à Montréal 1994 — 1997
Communications
Bois de Boulogne 1991 — 1993
Southwest Airlines July 2013 - Present
Bank of America November 2012 - July 2013
CompuCom May 2010 - March 2012
Contractor October 2008 - February 2009
Contractor September 2008 - October 2008
LabiSur June 2005 - September 2007
Freelance August 1999 - December 2004
Skills
Troubleshooting, Hardware, Cisco Technologies, Networking, Servers, Network Administration, TCP/IP, Software Installation, Routers, Switches, Operating Systems, CCNA, CompTIA A+, Computer Hardware
Education
University of Buenos Aires
Student, Electronic Engineer
University of Buenos Aires
Ingenieria Electronica
VT Mobile Aerospace Engineering, Inc. September 2011 - Present
CompuCom May 2009 - December 2009
Atlantic Marine, LLC. June 2000 - April 2008
Bay Rivers Art Guild 2002 - 2006
S. D. Warren division of SAPPI April 1995 - April 1998
University of Alabama at Birmingham November 1979 - November 1984
Skills
Data Center, Active Directory, Windows Server, Data Recovery, Networking, User Training, Data Mining, Troubleshooting, Help Desk Support, System Administration, Management, VMware, Software Documentation, SharePoint, Project Management, Technical Support, IBM iSeries, IBM Domino Server, Microsoft Exchange, Visio, Servers
Education
University of Alabama at Birmingham 1984 — 1986
IT, Accounting
University of Alabama 1973 — 1979
Bachelor's, Biology, Chemistry, Geology
Mountain Brook High School
Nexen Inc. July 2010 - Present
EnCana July 2002 - July 2010
CompuCom July 2002 - June 2010
Skills
Disaster Recovery, Virtualization, NetApp, Solaris, Troubleshooting, System Administration, Red Hat Linux, Servers, Unix, Data Center, ITIL, VMware, SAN, Linux, Storage Area Networks, Active Directory, DNS, High Availability, VMware ESX, System Deployment, Citrix
Education
University of Calgary 1991 — 1993
Bachelor’s Degree, Computer Science
Mount Royal College 1988 — 1990
Diploma in Computer Science, Compueter Science
Duke Energy Corporation July 2012 - Present
Progress Energy February 2011 - September 2012
Progress Energy April 2007 - February 2011
Progress Energy April 2006 - April 2007
Progress Energy December 2002 - April 2006
Ocwen Financial Corporation July 2000 - November 2002
Ocwen Financial Corporation June 1999 - June 2000
CompuCom August 1996 - June 1999
Skills
Project Management, Project Portfolio..., Resource Management, Strategic Planning, Process Improvement, Program Management, Energy, Change Management, Business Process..., Project Planning, Cross-functional Team..., Business Analysis
Education
University of Florida 2004 — 2006
Masters, Business Administration
University of Central Florida 1994 — 1996
BS, Industrial Engineering
East Bay Municipal Utility District November 2007 - Present
MicroMenders 2002 - 2007
Netigy January 2000 - September 2001
CompuCom 1995 - 2000
Skills
Active Directory, Disaster Recovery, Virtualization, ITIL, Data Center, Windows Server, Project Management, Citrix, Network Administration, Management, IT Management, Security, Integration, Networking, SharePoint
Education
University of California, Berkeley 1985 — 1989
Bachelor of Arts (BA), Industrial and Organizational Psychology
CompuCom October 2007 - Present
Skills
Lotus Notes, XP, Sla, Troubleshooting, IT Service Management, IT Management, Problem Management, Incident Management, Hardware, Visio, Windows 7, ITIL, Help Desk Support, Data Center, Technical Support, Laptops, Computer Hardware, Servers, BMC Remedy, Active Directory, Blackberry, System Deployment, VMware, Printers, Windows Server, Call Centers, Software Documentation, Service Desk, SharePoint, System Administration, DNS, VPN, Blackberry Enterprise..., Network Administration, Service Delivery, Group Policy, Networking, Software Installation, IT Operations, Operating Systems, ITIL Certified, Vendor Management, Citrix, Windows, Microsoft Exchange, Disaster Recovery, Service Management, Cisco Technologies, Microsoft Office, Information Technology
Education
University of Central Oklahoma 1994 — 1998
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication, 3.5
The SG Group Reps November 2003 - Present
CompuCom 2000 - 2002
Skills
Customer Service
Education
University of California, Berkeley
Bachelor's Degree, Social Welfare & Psychology
Omnicell August 2009 - Present
CompuCom June 2001 - July 2009
Integrated Partnerships 1999 - 2001
Computer America Training Centers 1999 - 1999
Skills
Troubleshooting, Technical Support, Servers, Windows 7, Help Desk Support, Hardware, System Administration, Software Installation, Active Directory, Information Technology, Windows Server, Windows, Testing, VPN, Network Security, Software Documentation, VMware, Disaster Recovery, Wireless Networking, Microsoft Exchange, Windows XP, Laptops, DHCP, Network Administration, Hyper-V, Microsoft Certified..., Computer Hardware, Networking, Training, Vendor Management, TCP/IP, Microsoft Technologies, Microsoft Operating..., Windows XP Pro, Microsoft Office, XP, Computer Repair, CompTIA, Desktop Computers, Microsoft SQL Server, Virtualization, MCITP - Enterprise..., MCITP - Enterprise..., MCTS - Windows 7,..., MCP, CompTIA A+ IT Technician, Group Policy, Hardware Support, Windows 8.1, McAfee ePO...
Education
University of Arizona 1986 — 1990
Bachelor of Science, Business Administration
Highland Park High School, Highland Park, IL 1982 — 1986
Independent Consultant November 2009 - Present
CompuCom February 2007 - November 2009
CompuCom August 2005 - November 2009
RedSiren July 2001 - August 2005
SRI International 1992 - 2000
SRI International August 1988 - February 1992
Skills
Strategy, Business Intelligence, Information Security, Information Security..., Security
Education
UC Berkeley Haas School of Business
Master of Business Administration (MBA)
University of California, Santa Cruz
Bachelor of Arts (B.A.)
American Traffic Solutions September 2014 - Present
CompuCom December 2010 - September 2014
Techstaff October 2008 - September 2010
Phoenix Staff contract at Shamrock Foods March 2008 - September 2008
DHL Express September 2005 - November 2007
Skills
Windows, ITIL, SharePoint, IT Management, Networking, Active Directory, Troubleshooting, Citrix, Technical Support, VMware, Unix, Windows Server, Hardware, XP, Windows 7, System Deployment, Dell Computers, Laptops, Software Installation, DHCP, Help Desk Support, Remote Desktop, DNS, VPN, Windows XP
Education
University of Advancing Technology 1998 — 2002
Bachelor of Arts (BA), Multimedia
Henry Grady HighSchool 1995 — 1998
Diploma, Computer Science
Jamie Sound Editing October 2014 - Present
Artco Percussion June 1968 - Present
Artco Percussion June 1968 - Present
Skybridge Tactical for General Dynamics C4 Systems November 2013 - December 2013
General Dynamics C4 Systems September 2012 - December 2013
CTCA September 2012 - November 2013
CACI International Inc June 2009 - September 2012
CompuCom June 2008 - June 2009
Omnicare 2004 - 2005
Geek Squad June 2003 - August 2004
Skills
Troubleshooting, Help Desk Support, Active Directory, Security+, BMC Remedy, XP, Windows Server, Windows 7, Passion for Success, Force Protection, AJAX, Networking, Power Tools, Satellite, Printers, Dynamic Positioning, TIGR, Routers, Unix, Integration, ITIL, Windows, Doing More with Less, Brunch, Network Administration, Information Assurance, System Deployment, Security, DoD, A+ Certified, Servers, System Administration, Computer Hardware, DNS, Group Policy, Disaster Recovery, DHCP, Operating Systems, TCP/IP, Citrix, CompTIA A+ Certification, Software Documentation, VMware, Network Engineering, Cisco Technologies, Red Hat Linux, Security Clearance, Virtualization, SharePoint, Computer Network...
Education
Microsoft 2012 — 2012
Microsoft Certified Technical Specialist, Windows 7, Certified
Harford Community College 2004 — 2004
A+, Certified
University of Baltimore 1970 — 1974
BS, Data Processing/Management
Curley H.S. 1966 — 1970
General Degree, College/University Preparatory and Advanced High School/Secondary Diploma Program
Laker Percussion traing 1965 — 1966
Personal Lessons, Full Drumkit training, Passed
St. Anthony's School 1959 — 1966
Diploma, General Studies
Scentsy Independent Consultant December 2008 - Present
CompuCom January 2006 - Present
Sprint Nextel January 2004 - January 2006
Skills
Sales, Microsoft Office, Customer Service, Marketing, Team Building, Event Management, Team Leadership, New Business Development, Recruiting, Sales Management, Direct Sales, Retail, Training, Selling, Strategic Planning, Contract Negotiation, Social Networking, Management
Education
University of Central Oklahoma 1991 — 1993
CompuCom June 2014 - Present
Cineplex Digital Networks (formerly EK3 Technologies Inc.) December 2011 - January 2014
Compass Group Canada August 2009 - August 2011
Bell Canada January 2009 - August 2009
ACFO of London-Sarnia January 2008 - August 2009
Robert Clergerie September 2006 - September 2007
Skills
Employee Relations, Business Intelligence, Customer Service, Program Management, Management, Marketing, Coaching, Strategy, Project Management, Interviews, Leadership, Team Leadership, Recruiting, Vendor Management, Analysis, Information Technology, Integration, Networking, Technical Support, Training, Microsoft Office, Sales, Troubleshooting, Strategic Planning, Process Improvement, Microsoft Excel
Education
WESFORD SCHOOL OF BUSINESS 2005 — 2007
Master's degree, Marketing and Strategies of innovations
Université Joseph Fourier (Grenoble I) 1999 — 2005
Master's degree, Master MIAGE ( Business Management and Information Systems Applied to Management of Companies )
CompuCom May 2000 - August 2015
Skills
IT Service Management, Program Management, Organizational..., Process Improvement, Change Management, ITIL, Service Delivery, PMP, Outsourcing, IT Strategy, Cross-functional Team..., Vendor Management, IT Outsourcing, Strategy, Professional Services, Business Process, Cloud Computing, Management, SDLC, Project Management, Six Sigma, Leadership, Training, Project Portfolio..., PMO, Information Technology, Telecommunications, Integration, Service Management, IT Management, Networking, Business Process..., Disaster Recovery, Data Center, Infrastructure, IT Operations, Technical Support, Governance, Enterprise Software, Resource Management, System Deployment, Enterprise Architecture, SharePoint, Business Continuity, Managed Services, SaaS, CRM, Consulting, Business Analysis, Call Centers
Education
Webster University 1981 — 1983
MA, Organizational Behavior
University of Alabama 1976 — 1978
BS, Organizational Behavior
University of Alabama 1976 — 1978
BS, HR and ORG Behavior
Pacific Gas and Electric Company February 2015 - Present
Esurance October 2013 - Present
Tolt Service Group February 2007 - Present
CompuCom August 2009 - November 2009
Tolt Service Group April 2007 - July 2008
Skills
Switches, Cisco Technologies, Cabling, Routers, Windows Vista, Printers, XP, CCNA, Operating Systems, Networking, IP, Microsoft Office, Customer Service, Leadership, Information Technology, Troubleshooting, Computer Hardware, System Deployment, Technical Support, Laptops, Windows XP, Hardware
Education
University of Arizona 2001 — 2005
BA, Economics
University of Arizona 2001 — 2005
Bachelor of Arts (B.A.), ecomomics
CompuCom July 1999 - Present
Education
Western Governors University 2010 — 2012
Master's Degree, IT Management
University of Alabama 1984 — 1989
Bachelor's Degree, Marketing
eyeNET Security, Inc. September 2004 - Present
Possibility Enterprises, Inc. May 2002 - August 2004
Investors Title Insurance Company September 1999 - May 2002
CompuCom 1997 - 1999
Skills
SharePoint, Project Management, Software Documentation, Disaster Recovery, Vendor Management, IT Strategy, Process Improvement, Business Analysis, New Business Development, Program Management, Change Management, Requirements Analysis
Education
University of Central Florida - College of Business Administration 1993 — 1997
BS, Management Information Systems
Cypress Lake High School 1989 — 1993
CompuCom May 2013 - Present
Hewlett-Packard March 2011 - May 2013
Computer Generated Solutins March 2009 - February 2011
Skills
Data Center, IBM AIX, Operating Systems, Project Management, System Administration, Team Leadership, Technical Support, Troubleshooting, Unix, VMware
Education
University of Arkansas-Fort Smith 2003 — 2012
Information Technology, System, Networking, and LAN/WAN Management/Manager
7-Eleven, Inc July 2008 - Present
McLane Company April 2004 - July 2008
CompuCom 2003 - 2004
CHEP 1998 - 2003
Skills
Employee Benefits, Benefits Administration, Deferred Compensation, FMLA, HRIS, Performance Management, Human Resources, Labor Relations, ADP Payroll, Recruiting, PeopleSoft, Succession Planning, Talent Acquisition, Onboarding, Payroll, Personnel Management, Vendor Management, Talent Management, HR Policies
Education
University of Central Florida 1992 — 1995
BS, BA with emphasis in HR
Valencia Community College 1988 — 1992
AA
Windstream July 2015 - Present
CompuCom August 2014 - July 2015
CompuCom January 2014 - August 2014
CompuCom October 2013 - January 2014
CompuCom September 2013 - January 2014
CompuCom November 2011 - September 2013
Decatur Public Schools September 2010 - November 2011
Cassidy Technologies February 2008 - September 2010
Skills
Educational Technology, Web Design, OS X, Staff Development, Norton Ghost, E-Learning, Windows, Dell PowerEdge Servers, Active Directory, Windows Server, SCCM, Group Policy, Microsoft Office, System Administration, Zenworks, Windows 7, Management, Networking, Technical Support, Servers, Hardware, Switches, BMC Remedy, Computer Hardware, Network Administration, Software Installation, Troubleshooting, Windows XP
Education
University of Arkansas 2008 — 2010
BSBA, Information Systems
CompuCom November 2013 - Present
NCR Corporation April 1990 - November 2013
Education
University of Arkansas 1988 — 1990
Master's Degree, Masters of Business Administration
University of Arkansas 1983 — 1988
Bachelor's Degree, Computer Science Engineering
Williams-Sonoma, Inc. September 2009 - Present
Williams-Sonoma, Inc. September 2009 - Present
Williams-Sonoma, Inc. January 2007 - Present
CompuCom September 2000 - January 2007
UCSF June 1999 - September 2000
Skills
Project Management, Vendor Management, Asset Management, Process Improvement, System Administration, Technical Support, Customer Service, Troubleshooting, Software Documentation, Software Installation, Time Management, Operating Systems, Networking, ITIL, Windows 8, Windows 7, XP, Windows XP, Integration, Hardware, Testing, Access, Training, Laptops, Printers, Active Directory, Management, Telecommunications, IT Operations, Microsoft Excel, HP, Outlook, SharePoint, VPN, Visio, VMware, IT Service Management, Information Technology, Microsoft Office, OS X, Computer Hardware, Network Administration, Inventory Management, Windows, Data Entry, Citrix, Help Desk Support
Education
University of Phoenix 2002 — 2004
M.S, Computer Information System
UC Berkeley 1997 — 1999
B.S, Molecular and Cell Biology
Bungie January 2013 - Present
CompuCom March 2012 - Present
Chase Bank October 2011 - March 2012
University at Buffalo August 2010 - May 2011
Skills
Data Analysis, Black Box Testing, Testing, Xbox 360, Windows, Windows Phone, iOS
Education
University at Buffalo 2008 — 2011
Bachelor of Science (BS), Psychology
Gcm Computers December 2014 - Present
CompuCom October 2011 - Present
CompuCom October 2011 - Present
FlipFire LLC. June 2008 - August 2009
Skills
Troubleshooting, Wireless Networking, Outlook, Workstations, Networking, Printers, VMware, VPN, Operating Systems, WAN, Software Installation, Technical Support, Switches, Hardware, Windows XP, Windows 7, Laptops, Cisco Routers, Computer Repair
Education
NorthWest Arkansas Community College 2009 — 2011
A.S., Computer Networking
University of Central Arkansas 2005 — 2008
55+hours completed, Computer Science
UC Irvine June 2015 - Present
GradImages May 2010 - Present
UC Irvine April 2013 - June 2015
The GDR Group May 2012 - February 2013
CompuCom October 2011 - April 2012
Garden Grove Unified School District March 2007 - April 2009
Disneyland Resort February 2006 - November 2006
Skills
System Administration, Network Administration, Operating Systems, Information Security, Windows Server, Customer Service, HTML, Microsoft Word, PowerPoint, Windows, Linux, Windows 7, TCP/IP, Troubleshooting, Computer Repair, OS X, Microsoft Office, Network Security, Microsoft Excel, Computer Security, PHP, JavaScript, Computer Hardware, Photoshop, Photography
Education
University of California, Irvine 2008 — 2011
Bachelor’s Degree, Economics w/ Management Minor
CompuCom Programmer/Business AnalystAcxiom1994 - 2007
Education
University of Arkansas at Monticello
Computer Information Systems
CompuCom October 2013 - December 2013
University of Arkansas for Medical Sciences May 2013 - October 2013
Walmart.com September 2012 - December 2012
Omnidawn Publishing February 2011 - December 2012
Cottrell Law Office August 2011 - October 2011
Skills
Research, Writing, Editing, Social Media Marketing, Customer Service, Remote Troubleshooting, IT Hardware Support, Database Management, Digital Archiving, Administrative Office..., Library Service, Residential Security, Service Management, BMC Remedy, Microsoft Office, Citrix
Education
University of California, Berkeley 2006 — 2011
Bachelor of Arts (B.A.), Rhetoric, English
CompuCom June 2013 - Present
Walmart Home Office May 2012 - May 2013
Moua Food & Flowers May 2006 - July 2012
Skills
Retail, Refrigeration, Marketing, HVAC, Farms, Energy Management, Analysis, Access, Budgets, Customer Service, Leadership, Management, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Public Speaking, Social Media, Software Installation, Teamwork, Technical Support, Time Management
Education
University of Arkansas at Fayetteville 2005 — 2009
Bachelor of Science (B.S.), Food, Human Nutrition and Hospitality
CompuCom Technicien informatiqueCompuComFebruary 2015 - May 2015
Bombardier Aerospace November 2014 - January 2015
Purolator Inc. April 2014 - October 2014
Téléshopping March 2012 - August 2012
SONELGAZ October 2007 - October 2011
Skills
Cisco Certified, ITIL v3 Foundations..., Cisco Technologies, CCENT, ITIL, Linux, Windows Server, Windows 7, OWASP, mod-security, pentest, test de monté de charge, securité applicative, Help Desk Support, Access, Systeme d'information, Databases, Project Management, Windows, Change Management, HTML, VPN, Active Directory, Serveurs, DHCP, Routeurs, WAN, IP, Microsoft Office, LAN-WAN, Management, IMAC, CompTIA A+, desktop support
Education
CEGEP-college Champlain 2015 — 2015
AEC IT support, Informatique
CEGEP-Champlain college 2014 — 2014
AEC, Réseaux Cisco
Université Panthéon Sorbonne (Paris I) 2012 — 2013
Master 2, Administration et gestion des affaires, général, Assez bien
Université de Technologie de Troyes 2011 — 2012
Université Mentouri de Constantine 2001 — 2007
Ingenieur, Informatique, Assez bien
FIS May 2014 - Present
Windstream Communications May 2012 - May 2014
CompuCom December 2011 - May 2012
CompuCom December 2008 - December 2011
CompuCom July 2008 - December 2008
Acxiom February 2007 - March 2008
Acxiom January 2005 - February 2007
Skills
Analysis, Cisco Technologies, Cisco Wireless, Databases, Disaster Recovery, Hardware, Integration, Linux, Network Administration, Network Security, Networking, Perl, TCP/IP, Technical Support, Troubleshooting, VMware, WLAN, Windows Server, Wireless
Education
University of Arkansas at Fayetteville 1999 — 2002
Bachelor of Science (B.S.), Computer Engineering
CompuCom 2011 - Present
CompuCom November 1995 - October 2011
Skills
ITIL, IT Service Management, Troubleshooting, Vendor Management, Active Directory
Education
University of California, San Diego
BS in Management Science, Minor in Mathematics, Business/Managerial Economics
High Touch Technologies 2001 - Present
Cisco Systems 1999 - 2001
CompuCom 1995 - 1999
Education
Bloomfield Hills Andover
University of Arizona
HCL Technologies October 2014 - May 2015
CompuCom 2012 - 2013
CompuCom November 2008 - November 2009
Microsoft April 2000 - October 2008
Volt 1995 - March 2000
Skills
C#, C++, SQL, Microsoft SQL Server, LINQ, ASP.NET, Visual Studio, XML, Windows Installer, InstallShield, .NET, WCF, Testing, Windows, Software Development, Databases, JavaScript, MSI, Scrum, Software Engineering, HTML
Education
University of Washington 2010 — 2012
Master of Science (MS), Computer Science
University of Washington 1991 — 1994
Master of Science (M.S.), Computer Science
University of California, Berkeley 1986 — 1991
Bachelor's degree, Mathematics and Computer Science
CompuCom October 2014 - Present
CompuCom June 2014 - Present
Allens, Inc. January 2009 - May 2014
Education
University of Arkansas 2000 — 2004
Business Administration and Management, General
Gentry high school 1995 — 1999
Diploma, Basic
Arctic Information Technology December 2013 - Present
CompuCom April 2012 - December 2013
Skills
Servers, Troubleshooting, Windows Server, Windows 7, Keyboard Skills, Customer Service, Computer Hardware, Computers, CCNA, Networking, Desktop Administration, Client Rapport, Help Desk Support, Software Installation, LAN-WAN, Technical Support, Network Administration
Education
University of Alaska Anchorage 2012 — 2015
Bachelor’s Degree, Technology
University of Alaska Anchorage 2011 — 2012
Associate's degree, Computer and Electronics Technologies
IBM June 2015 - Present
CompuCom May 2014 - June 2015
Serco October 2013 - May 2014
Skills
Team Leadership, Management, Leadership, Quality Assurance, Process Improvement, Team Management, BMC Remedy AR System, Microsoft Excel, Microsoft Word, Employee Training, Training & Development, Microsoft Office, Customer Service, Training, Team Building, Inventory Management, Outlook, PowerPoint, Quality Management, Retail, Sales, Public Speaking, Time Management, Call Centers, Troubleshooting, Red Hat Linux, Technical Documentation, Software Documentation, ServiceNow, Amdocs Clarify, HTML, Computer Hardware, Computer Hardware..., Software Troubleshooting
Education
University of Arkansas 2002 — 2004
Psychology
Bentonville High School 1999 — 2001
General, 12th