Experience
Stanford University  March 2014 - Present
Netflix  September 2012 - January 2014
BlackMesh  May 2011 - September 2012
FireHost Inc.  January 2011 - April 2011
Host Gator   May 2010 - December 2010
CompuCom   2007 - 2010
The Graphic Deli, Inc   September 2003 - March 2009
Bits and Bytes Computers   2006 - 2006

Skills
Apache, Mac OS X, PHP, Scripting, Bind, CentOS, RedHat, Ubuntu, Bash, FreeBSD, Red Hat Linux, DNS, OS X, Python, Windows Server, Servers, Linux, Git, Perl, Cloud Computing, Scalability, Virtualization, Unix, Xen, Software Development, MySQL, Active Directory, Load Balancing, Puppet, Troubleshooting, TCP/IP, Linux System..., Amazon Web Services..., LAMP, Nagios, Server Administration, JavaScript, CSS, Debian, Shell Scripting, Nginx, System Administration, RHEL, SSH, High Availability, Iptables, Postfix, OpenStack

Education
Kent State University   2008 — 2009

Cuyahoga Community College   2008 — 2008

University of Houston   2006 — 2007

Baldwin-Wallace College   2005 — 2005

Experience
TPC Snoqualmie Ridge  October 2013 - Present
Bungie  December 2012 - March 2013
TPC Snoqualmie Ridge  March 2012 - December 2012
CompuCom   January 2011 - January 2012
TPC Snoqualmie Ridge  August 2006 - December 2010
Mount Si Golf Course   August 2002 - August 2006

Skills
Customer Service, Microsoft Office, Customer Satisfaction, Inventory Management, Hospitality, Golf, Tournaments, Maintenance & Repair, Custodial Services, Long-term Customer..., Golf Clubs, Building Maintenance, Facilities Operations, Team Leadership, Food & Beverage

Education
Bellevue College   2006 — 2009
Associate of Arts and Sciences (A.A.S.), Science

Mount Si High School   2002 — 2006
Diploma

Experience
XO Communications  April 2003 - Present
Broadwing Communications  January 2000 - April 2003
CompuCom   January 1997 - January 2000
JCPenney  January 1996 - January 1997

Education
Austin College

Collin County Community College
Associates of Applied Science, Marketing

Experience
CompuCom   July 2003 - Present
Fiserv / EDS/ Transalliance   June 1998 - 2003
FISERV/EDS/TRANSALLIANCE   1998 - 2003
ATTACHMATE CORPORATION  1995 - 1998
EGGHEAD SOFTWARE  1990 - 1995
EGGHEAD SOFTWARE  1987 - 1990
EGGHEAD SOFTWARE  1985 - 1987

Education
Bellevue College   1980 — 1983

Experience
Hewlett-Packard  February 2015 - Present
Microsoft  July 2006 - September 2014
CompuCom   2005 - 2006
CompuCom   2004 - 2005
WildTangent  2002 - 2004
WildTangent  2000 - 2002

Skills
Java, C#, Customer Liason, Technical Writing, T-SQL, .NET, ASP.NET, Agile Methodologies, JavaScript, Github, Visio, 3D Studio Max, Photoshop, Eclipse, Visual Studio, VB.NET, Quality Assurance, Software Testing, Illustrator

Education
Bellevue College
Technical Writing and Editing Certificate

Indiana University Bloomington
Master's Degree, European History

Seattle University
Bachelor's Degree, History

Experience
CompuCom   July 2011 - Present
CORESTAFF Services  June 2006 - July 2011
CORESTAFF Services  June 2005 - June 2006
Starbucks Coffee Company  July 2003 - May 2005
Gold's Gym  February 1999 - March 2001

Skills
Full-cycle Recruiting, Technical Recruiting, Hiring, HRIS, Screening, Applicant Tracking..., Temporary Staffing, Internet Recruiting, Talent Acquisition, Onboarding, Recruiting, Corporate Recruiting, Sourcing, New Hire Orientations, Executive Search, Workforce Planning, Recruitment Advertising, Permanent Placement, Benefits Negotiation, Interviews, Taleo, Resume Writing, Performance Management, Boolean Searching, Cold Calling, Staff Augmentation, Human Resources, Talent Management, Temporary Placement, Screening Resumes, Employee Relations, Management, Vendor Management, SDLC, Contract Recruitment, Employee Benefits, Staffing Services, Employer Branding, IT Recruitment, Candidate Generation, Search, Job Fairs, Full-life Cycle..., Background Checks, Job Descriptions

Education
University of Washington   2001 — 2003
BA, Speech Communications

Bellevue Community College   1999 — 2001
AA

Experience
CompuCom   September 2007 - Present
OneBeacon Insurance  April 2010 - Present
Staples Corporate (Contract with Compucom)   January 2010 - December 2010
TWM Computer Systems   August 2005 - September 2007
Epix Pharmaceuticals  May 2005 - September 2005

Skills
Experience using..., Windows 7 upgrade and..., Experience with..., Mac OSX experience, Virus and spyware..., Active Directory and..., Experience with Data..., Good organizational..., Networking hardware..., Advanced..., Cat 5e Network wire..., Laptops, Hardware, Technical Support, Windows XP, Active Directory

Education
Blackstone Valley Vocational Regional School District   2001 — 2005
Electronics

CompTia A+

Experience
Shiloh Technologies  December 2013 - June 2014
CompuCom   August 2013 - December 2013
Ozark Natural Foods  March 2012 - August 2013
IVESCO Holdings, LLC  July 2011 - March 2012
Roth Networking & Associates   September 2006 - July 2011
ITT Technical Institute  August 2007 - December 2007

Skills
IIS, Active Directory, Servers, VMware, Windows Server, Network Administration, DHCP, DNS, Windows, Storage Area Networks, VMware ESX, Operating Systems, Disaster Recovery, Firewalls, Technical Support, Data Center, Troubleshooting, Security, VPN

Education
Bellevue University   2009 — 2013
Masters, Computer Networking Systems

ITT Technical Institute   2005 — 2007
Associate of Applied Science Degree, Computer Networking Systems

Omaha Metro Community College

Southeast Community College

Experience
Plus Relocation Services  May 2013 - Present
Atomic Data  September 2012 - May 2013
CompuCom   October 2009 - September 2012
Northern Pines Family Camp   July 2008 - August 2010
Perspectives, Inc.   2009 - 2010
Sterling College  July 2008 - July 2009

Skills
Project Management, Organization, Microsoft Office, Self-driven, Social Skills, Customer Service, Training, Time Management, Microsoft Excel, Leadership, Process Improvement, Event Planning, Program Management, Salesforce.com, SharePoint

Education
Bethel University   2004 — 2008
Bachelor's degree, History and Psychology

Mound Westonka High School

Experience
Parsons  December 2006 - August 2013
Parsons  December 2006 - September 2012
Diebold  June 2002 - April 2006
CompuCom   October 1993 - May 2001

Skills
Accounts Payable, Customer Service, Event Planning, Balloons, Invoicing, Data Entry, Account Reconciliation, Accounting, Microsoft Excel, Inventory Management, Spreadsheets, Microsoft Word, Inventory Control, Financial Statements

Education
Austin College
Bachelor of Arts (BA), Psychology

Experience
Think Brownstone, Inc.   January 2013 - Present
Independent Consultant  March 2012 - December 2012
Electronic Ink  November 2009 - 2012
Prime Technology Group  2006 - 2008
Anexinet  2003 - 2006
FullTilt   2001 - 2003
Alliance Consulting  1997 - 2001
CoreTech Consulting  1993 - 1997
CompuCom   1990 - 1993

Skills
CRM, Business Development, Strategic Partnerships, User Experience, Digital Strategy, Business Planning, Sales Management, Start-ups, Strategy, Solution Selling, Project Management, E-commerce, Sales, Mobile Devices, Management, Product Management, Online Advertising, Entrepreneurship, Email Marketing

Education
Bloomsburg University of Pennsylvania   1984 — 1988
Bachelor of Science (BS), Marketing

Experience
Microsoft  October 2012 - Present
CompuCom   July 2006 - Present
Seattle Metropolitan Credit Union  August 2002 - July 2006
Tesoro  February 2001 - July 2002

Skills
Vendor Management

Education
Bellevue Community College
Associate of Applied Science

Experience
CompuCom   May 2011 - Present
Corbis  September 2010 - April 2011
CORESTAFF Services (staffing agency)   February 2004 - July 2010
McGraw-Hill Education  February 2000 - September 2003
General Employment (staffing agency - now CORESTAFF Services)   July 1998 - February 2000

Skills
Full-cycle Recruiting, Hiring, Screening, Applicant Tracking..., Technical Recruiting, Sourcing, Interviewing, Salary Negotiation, Contract Recruitment, Staffing Services, Temporary Staffing, Staffing Industry, Mentoring, Industrial Sector, Interviews, Screening Resumes, Taleo, SDLC, Human Resources, Talent Management, Management, Recruiting, Temporary Placement, New Hire Orientations, Benefits Negotiation, Vendor Management, Training, Internet Recruiting

Education
Seattle University
Bachelor's Degree, Psychology

Bellevue College
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities

Experience
Volkswagen Group of America (contracted via DAKO)   May 2013 - Present
CompuCom   January 2012 - Present
Volkswagen Group of America  July 2009 - Present
Compuware  December 2010 - January 2012
Adistra   April 1991 - October 1994

Skills
Juniper SA SSL VPN..., ScanSafe Internet Proxy..., Wireshark , HTTPWatch, ..., RSA Authentication..., Juniper Network Connect, Tumbleweed..., Windows..., Putty, MSDOS, Microsoft..., MS Outlook, Visio, MS Lync, Exchange 2010, Active Directory, Entrust CA, Private CA, LDAP, Hyena, McAfee Endpoint..., LDRPS, Ultra Edit, SAP, Microsoft Exchange, Computer Security, VPN, Security, Software Documentation, Networking, Troubleshooting, Information Security, Windows, Outlook, IT Management, McAfee, Windows Server, Microsoft Office, Proxy, Visio, Disaster Recovery, Process Improvement, Laptops, Management, Servers, ITIL

Education
Baker College Business and Corporate Services   2010 — 2015
Bachelor’s Degree, Information and LAN Security, A

Oakland University   1991 — 1992

Experience
Aflac  March 2003 - Present
Gucci  November 1999 - March 2003
GUCCI GROUP INC   January 1999 - February 2003
ITS LLC   January 1997 - January 1999
CompuCom   May 1996 - February 1997

Skills
Speak Italian, MCSE, President Club Award, Voluntary Employee..., Small Group..., Large Group..., Networking, Strategy, Troubleshooting, Employee Benefits, Sales, Insurance, Customer Service, Human Resources, Small Business, Business Networking, Time Management, Disability Insurance, Payroll, Health Insurance, Life Insurance, Term Life Insurance, Brokers, Cold Calling, Direct Sales, Social Networking, Claim, Social Media Marketing, Leadership Development, Marketing, Strategic Planning, Italian, Microsoft Certified..., Marketing Strategy, Email Marketing, Network Administration, Group Theory, Management, Advertising, Security, General Insurance, Sales Management, Team Building, New Business Development, Leadership, Account Management, Public Speaking, Training

Education
Henry P Becton Regional   1989 — 1993
High school diploma

Bergen Community College
Computer Science

Bergen Community College

Experience
Solutions Real Estate  Residential Real Estate Sales expert.Queue ManagerCompuCom2002 - 2010
CompuCom   April 2002 - July 2009

Skills
Windows XP, Troubleshooting, Computer Hardware, Technical Support, Operating Systems, Software Installation, IT Service Management, Help Desk Support, Hardware

Education
University of Washington   1990 — 1992
Bachelor of Science, Business Administration

Bellevue College   1988 — 1990
Pre-Business Academic Work, Business Adminstration

Experience
Hennepin County  February 2007 - Present
Unisys  July 2005 - February 2007
Northrop Grumman  April 2003 - July 2005
Manpower  December 2001 - April 2003
Comsys  May 2001 - November 2001
CompuCom   May 2000 - April 2001
SRM  November 1996 - April 2000

Education
Augsburg College
Bachelors, Computer Science, Psychology

Concordia College

Experience
CompuCom   June 2015 - Present

Skills
Strategy, Solution Selling, Managed Services, Unified Communications, IT Strategy, Leadership, Pre-sales, IT Outsourcing, Security, Strategic Partnerships, Business Development, VMware, Business Intelligence, Enterprise Architecture, Solution Architecture, Vendor Management, Outsourcing, Sales, Cisco Technologies, HP, Professional Services, Networking, Virtualization, IT Service Management, Service Delivery, CRM, WAN, Consulting, Servers, Business Analysis, Storage Area Networks, Business Alliances, IT Operations, Go-to-market Strategy, Program Management, Integration, Network Architecture, Disaster Recovery, Storage, VoIP, Data Center, Channel Partners, Telecommunications, Network Security, ERP, IT Management, SaaS, Cloud Computing, Enterprise Software, ITIL

Education
Azusa Pacific University   1999 — 2003
Bachelor's Degree, Business Administration

Experience
T-Mobile  January 2012 - Present
T-Mobile  2011 - 2011
Speakeasy  December 2009 - February 2010
T-Mobile  January 2007 - November 2009
InfoSpace  May 2006 - January 2007
CompuCom   January 2006 - April 2006
Microsoft  January 2005 - May 2005
Microsoft  January 2000 - March 2003
Microsoft  September 1996 - March 1999
Nokia  June 1994 - September 1994

Skills
Requirements Analysis, Analysis, Call Center, Planning, SDLC, Business Intelligence, Program Management, Visio, Product Management, Business Analysis, Requirements Gathering, Agile, Software Development, Process Improvement, Strategic Planning, Cross-functional Team..., Integration, SharePoint, SQL Server, Product Development, Waterfall, Team Leadership, MS Project, Business Management, Analytics, Mobile, SQL, Access, Java, Functional..., Software Project..., Application Development, Scrum, Telecommunications, PMP, Process Development, IT Strategy, Databases, ERP, Project Planning, Business Requirements, Agile Methodologies, Project Management, Management

Education
Babson College - Franklin W. Olin Graduate School of Business   1993 — 1995
MBA, International Business

University of Washington   1980 — 1984
Bachelor of Science, Electrical Engineering

Experience
EMC  August 2010 - Present
Bellevue Nursery   January 2006 - Present
Unisys  December 2004 - August 2010
CompuCom   March 2003 - December 2004
Excell Data  July 2002 - March 2003
Apex Systems  April 2002 - June 2002
Siemens  June 2001 - November 2001

Skills
Clariion, Brocade, Storage, Virtualization, Servers, EMC Storage, Symmetrix, Help Desk Support, SAN, Customer Service, Hardware, Microsoft Office, OS X, QuickBooks, Web Design, WordPress, Web Development, Windows Server

Education
Bellevue College

Kennesaw State University

Experience
Double Down Interactive  October 2011 - Present
CompuCom   January 2010 - October 2011
Volt Technical Resources  October 2008 - January 2010
Expeditors International  March 2008 - October 2008
Volt Technical Resources  February 2007 - February 2008
Washington Mutual  October 2000 - October 2006

Skills
Test Cases, Test Planning, Testing, SDLC, Quality Assurance, JIRA, Xbox 360, PS3, Game Testing, Visual Studio, Test Automation, SharePoint, Regression Testing, SQL, Software Quality...

Education
Washington State University   1995 — 2000
Bachelor of Science, Psychology

Appraisal Institute   2011 — 2011
Completed 75 hours Appraisal Education

Bellevue College   2010 — 2010
Certificate, C# For Testers

Experience
CompuCom   October 2009 - Present
Deploynet   2012 - 2012
Deploynet   2012 - 2012
Comm-Works  August 2007 - September 2008
Comm-Works  August 2007 - September 2008
Lutheran Church of the Master (LCM)   September 2006 - August 2007
Qwest Communications  August 2004 - September 2006
Tek Systems  March 2004 - October 2004
Telsource Corporation  May 2003 - August 2004

Skills
LAN-WAN, Cisco Technologies, Switches, Troubleshooting, Routers, Networking, Telecommunications, Technical Support, Routing, Computer Network..., Cabling, Help Desk Support, T1, Wireless Networking, WAN, Customer Service, DNS, Data Center, Hardware, Leadership, Integration, Firewalls, OSPF, Management, Routing Protocols, Software Installation, Team Leadership, Security, RIP, Training, VoIP, Windows 7

Education
North Hennepin Community College   2009 — 2011
AAS, Computer Science

Rasmussen College   2009 — 2011
In Progress, Information Systems Management

Boise State University   1996 — 1997
None, Information Technology

Experience
Cornerstone Management Solutions   July 2013 - Present
CompuCom   August 2011 - January 2013
Seton Hall University  June 2010 - June 2011
Qualxserv  September 2002 - August 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Technical Support, Troubleshooting, Hardware, Security, Analysis, Software Documentation, Lotus Notes, Help Desk Support, Customer Satisfaction, Windows 7, Computer Hardware, Blackberry, Information Technology, System Administration, Laptops, XP, A+ Certified, Software Installation, Printers, Norton Ghost, Antivirus, Active Directory, Remote Desktop, Dell Computers, Workstations, Desktop Computers, System Deployment, BMC Remedy, Wedding Officiant, Hardware Support, VPN, Windows XP Pro, Windows Vista

Education
Borough of Manhattan Community College
Corporate Communications, Liberal Arts and Sciences/Liberal Studies

Experience
Insignia Health  February 2015 - Present
CompuCom   June 2013 - December 2014
Oxford Global Resources  November 2012 - May 2013
Adecco Staffing, USA  November 2010 - December 2012
Adecco Staffing, USA  April 2002 - November 2007
Hewlett-Packard  June 1996 - August 2001
Hewlett-Packard  June 1996 - August 2001
Hewlett-Packard  July 1989 - June 1996

Skills
Continuous Integration, C#, Testing, Integration, ClearCase, Software Engineering, Embedded Systems, C, Debugging, Test Automation, Agile Methodologies

Education
The Ohio State University   1987 — 1989
Master of Science, Computer Science

Indiana University Bloomington   1969 — 1973
Bachelor of Arts, English

Boise State University
Program for Management Development

Experience
Costco Wholesale  January 2012 - Present
CompuCom   February 2011 - September 2011
Microsoft Corporation  October 2004 - March 2009
Microsoft  May 2002 - October 2004
Microsoft  June 2000 - May 2002
CompuCom   September 1998 - June 2000

Skills
Program Management, Business Process..., Software Product..., Six Sigma, Project Management, Requirements Analysis, Requirements Gathering, Business Process..., Process Improvement, Software Project..., team building, ERP, SDLC, Business Analysis, Business Intelligence, Cross-functional Team..., Project Planning, Team Building, MS Project, Software Documentation, Business Process, Analysis, Strategy, Business Requirements, Microsoft Project

Education
Bellevue College   1997 — 1998
AA, Computer Programming - SQL/VBA

Washington State University   1990 — 1993
French/Secondary Education

Experience
CompuCom   January 2008 - Present
CompUSA  October 2005 - January 2008
Trizonstall   August 2005 - January 2006

Education
Belhaven University   1999 — 2003
BS, Business Administration

Hinds Community College   1988 — 1992
AAS, MicroComputer Information Processing

Experience
Brainchild Inc.   March 2014 - Present
CompuCom   August 2008 - March 2014
PricewaterhouseCoopers  January 2006 - August 2008

Skills
Forecasting, Budgets, Financial Accounting, Financial Analysis, Auditing, Financial Reporting, Account Reconciliation

Education
Baylor University
Accounting

Experience
LabCorp  May 2013 - October 2013
Puget Sound Service Crew   April 2011 - September 2011
Thrifty Janitorial   November 2010 - April 2011
Freedom Project   April 2010 - September 2010
IT Interact Services LTD   July 2005 - November 2005
CompuCom   July 2000 - December 2004

Skills
Communication, Critical Thinking, Customer Service, Digital Photography, Leadership, Information Technology, Cultural Anthropology, Intercultural..., Interpersonal..., Critical Race Theory, Data Entry, Written & Verbal..., Cultural Studies, Volunteering, Ethnography, Social Media Outreach, Microsoft Office, Editing, Research, Photography, Adobe Lightroom, Small Group..., Volunteer Management

Education
University of Washington   2013 — 2015
Bachelor of Arts (B.A.), Communication (Social Interaction), Minor in Anthropology, 3.68

Bellevue College   2011 — 2013
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies, 3.64

Experience
Ciber  April 2013 - Present
Aditi Staffing  December 2011 - December 2012
CompuCom   August 2010 - January 2011
VMC  January 2010 - August 2010
VMC  August 2009 - January 2010

Skills
IIS, Microsoft SQL Server, Active Directory, Networking, SharePoint, Troubleshooting, Software Documentation, Microsoft Technologies, Powershell, Cloud Computing, Windows Server, Servers, Windows 7, DNS, Operating Systems, System Deployment, Vendor Management, Microsoft Exchange, Windows XP

Education
Bellevue College   2009 — 2011
English Language and Literature, General

Experience
WhatsApp Inc.  May 2015 - Present
Facebook  May 2015 - Present
Kitovet   November 2013 - Present
Electronic Arts (EA)   May 2013 - May 2015
Microsoft  July 2012 - March 2013
Amazon  August 2011 - June 2012
Avanade  June 2010 - July 2011
Microsoft  February 2010 - April 2010
CompuCom   September 2007 - April 2009
TEKsystems Inc.  October 2005 - July 2007

Skills
Technical Recruiting, Talent Acquisition, Sourcing, Hiring, Account Management, Social Networking, Internet Recruiting, Salary Negotiation, Full-cycle Recruiting, Candidate Screening, Applicant Tracking..., Contract Recruitment, Staffing Consultant, Java, C++, Multithreaded..., Screening Resumes, Benefits Negotiation, Permanent Placement, Recruiting, Temporary Placement, Negotiation, SDLC, Interviews, College Recruiting, Open Minded, Sales, CRM, Strategic Sourcing, Software Development, Vendor Management, Kindness, Leadership, Talent Management, Friendly Personality, Networking, Personnel Management, Search, Talent Scouting, Human Resources, Training, IT Recruitment, Consulting, Strategy, Screening

Education
University of Mumbai
Bachelor of Commerce, Accounting and Business/Management

Bellevue Community College
HR Management Certification

AIRS
CIR and CSSR, Internet Sourcing

LinkedIn Expert Certificate

Experience
Bank of America  April 2014 - Present
Insight Global  September 2012 - April 2014
CompuCom   December 2010 - January 2012
Darden Restaurants - Red Lobster  August 2010 - January 2011
Phoenix Health Systems  June 2007 - February 2008
Lockheed Martin  June 2006 - June 2007
US Government - Texas Air National Guard   November 2001 - June 2006
Ericsson  October 2000 - June 2001
ACS, a Xerox Company  February 1998 - October 2000
Level 3 Communications (PKS Information Services)   October 1993 - February 1998

Skills
Troubleshooting, Telecommunications, Networking, Technical Support, Team Building, Account Management, Customer Service, Project Coordination, Project Management, Program Management, Vendor Management, Process Improvement, Project Planning, Incident Management, Visio, Data Center, Firewalls, Security, Business Analysis, Software Documentation, Servers, Routers, IT Service Management, IT Management, Disaster Recovery, ITIL, Switches, Network Administration, Information Technology, Testing, Management, IT Operations, Leadership, SharePoint, WAN, Triage, Cisco Technologies, Team Leadership, Network Engineering, Software Installation, Help Desk Support, Wireless, Computer Security, PMO, System Deployment, Integration, Infrastructure, Training, System Administration, BMC Remedy

Education
Keller Graduate School of Management of DeVry University   2008 — 2012
Master, Network and Communication Management

Bellevue University   1990 — 1992
Bachelor Degree; Associate Degree, Business Administration; Electronic Systems Technology

Experience
VMC Consulting  October 2012 - Present
CompuCom   August 2012 - October 2012
Compucom   May 2011 - April 2012
Volt Workforce Solutions  November 2010 - May 2011
Longtop International  March 2010 - August 2010
Computer Sonics   August 2009 - February 2010
Aditi Technologies  March 2009 - August 2009
Silicon Mechanics  May 2008 - March 2009
Harbornet   August 2007 - April 2008
Pogo Linux  April 2006 - July 2007

Skills
Technical Support, Help Desk Support, Windows, Hyper-V, Server Administration, WSUS, Microsoft Windows..., WindowsXP,Vista,win7,Win..., MS Office 2010/2013, Powershell,VBscript,Perl..., PSExec, Command Shells, SQL queries, HTML/CSS,Javascript, Website Design, Microsoft System Center..., Microsoft Hyper-V..., Microsoft Failover..., Microsoft DFS, Backup Management, HP, Dell servers (HP..., RAID configuration,..., TCP/IP, DHCP, DNS,..., Rack & Stack servers,..., IPMI/BMC, iLO, iDRAC..., Drive shelves, direct..., Mobile devices support..., Incident ticketing &..., Lab space management, PC Break/Fix, IPC-A-610E soldering, Adobe CS6 Suite, Active Directory Objects, C#, C++, Microsoft Exchange, Web Design, Windows 7, Hardware, Windows Server, Computer Hardware, Query Analyzer, Servers, Linux, Operating Systems, Microsoft Technologies

Education
Lake Washington Institute of Technology   2012 — 2015
Certificate of Proficiency, Software Development; Certificate of Completion, Web Server Applications, Computer Science, 3.83

Bellevue Community College
Continuing Education

Western Washington University   1991 — 1992
General Studies

Bellevue Community College   1989 — 1990
General Studies

Experience
Compucom   July 2013 - Present
Fiserv  January 2012 - March 2012
ARI Fleet   August 2011 - September 2011
CIGNA  September 2009 - July 2011
PHH Mortgage  June 2009 - August 2009
Three Rivers City Hall   June 2007 - July 2007

Skills
Active Directory, XP, Troubleshooting, Windows 7, Networking, Dreamweaver, Technical Support, Help Desk Support, Software Installation, Information Technology, Visio, Computer Maintenance, Computer Hardware, Windows, HTML, Imaging, System Configuration, Computer Repair, Windows Server, Network Administration, Servers, Windows XP, Digital Imaging

Education
Network Learning Institute   2012 — 2012
Comptia A+

Baker College of Muskegon   2007 — 2009
Bachelor’s Degree, Information Technology and Security

Baker College of Muskegon   2003 — 2007
Associate of Applied Science, Web Design

Experience
Availalble   Operations AnalystCompuComMay 2014 - Present
CompuCom   January 2014 - June 2014
TekSystems  July 2013 - August 2013
Unetek, Inc   April 2012 - May 2013
Jacobs Engineering  December 2011 - April 2012
Empact IT  June 2011 - October 2011
Enterprise Products  March 2011 - May 2011
Unetek, Inc   July 2010 - March 2011
Bison Building Materials, Ltd   July 2006 - December 2009
Carnival Cruise Lines  December 2001 - June 2006

Skills
Active Directory, Windows Server, Microsoft Exchange, DNS, Technical Support, Network Administration, VPN, Troubleshooting, Firewalls, Software Installation, Hardware, Networking, Software Documentation, Computer Hardware, Group Policy, Help Desk Support, Blackberry Enterprise..., System Deployment, Laptops, Antivirus, Blackberry

Education
North Harris County Community College   2001 — 2003
A.A; A.A, Business Management; Business Management

Blinn College   1989 — 1991

Experience
Alysse Sterling   July 2013 - Present
Allegiance Design, Inc.   July 2011 - Present
Compucom   September 2007 - June 2011
Clifford International School   July 2005 - June 2007
Lawson Software  May 2001 - October 2002

Skills
Proficient with..., Invoicing

Education
Hamline University   2008 — 2010
Master of Business Administration (M.B.A.)

Augsburg College   1990 — 1994
Bachelor of Arts (B.A.), International Business

Experience
eLoyalty  January 2013 - Present
AT&T/AIM Technical Consultants   September 2012 - January 2013
Compucom   June 2006 - September 2012
Newtown Electric   March 2005 - June 2006

Skills
Cisco Technologies, Security, Troubleshooting, Networking, Software Documentation, Management, Information Technology, Access, Analysis, Switches, CCNA, TCP/IP, Active Directory, VoIP, Data Center, Disaster Recovery, Cisco Call Manager, Telephony

Education
Auburn University   2011 — 2013
Master of Business Administration (MBA), Information Technology

George Mason University   2000 — 2005
Bachelor's of Science in Information Technology, Undergraduate Focus in Network Security

Experience
Trust Company of the West  March 2010 - Present
Metropolitan West Asset Management  November 1999 - February 2010
Compucom   1998 - 1999
Compucom   1998 - 1999
Compucom Systems  1998 - 1999

Skills
Fixed Income, Investment Management, Equities, Risk Management, Financial Modeling, Asset Managment, SDLC, Portfolio Management, Hedge Funds, Bloomberg, Asset Management, Capital Markets, Derivatives, Alternative Investments, Management, Investments, Financial Analysis, Finance, Valuation, Process Improvement

Education
Pepperdine University, The George L. Graziadio School of Business and Management   2005 — 2007
MBA, Finance, Entrepreneurship

Utah State University   1995 — 1998
MS, Engineering

Bangalore University   1986 — 1990
BE, Engineering, Civil

Experience
Sound Creative Media   July 2012 - Present
CompuCom   February 2009 - February 2010
The Venetian  June 2008 - November 2008
Volt Information Sciences  April 2000 - September 2004

Skills
Microsoft Excel, MS Project, Testing, Business Analysis, PowerPoint, Visio, Social Media, Social Media Marketing, Writing, Creative Writing, Program Management, Software Documentation, Data Analysis, Blogging, Entertainment, Copywriting, Copy Editing, Management, Project Management, Content Management, SharePoint, Leadership, Marketing, Strategy, Journalism, Broadcast Journalism, SEO, Facebook, Twitter, Editing, Proposal Writing, Brand Management, Online Advertising, Online Marketing, Strategic Communications, CRM, Marketing Communications, Marketing Strategy, E-commerce, Spanish, Market Research, Strategic Partnerships, Analytics, Advertising, Training, Salesforce.com

Education
University of Washington, Michael G. Foster School of Business   2009 — 2010
Project Management

University of Washington   2005 — 2007
Bachelor's, Finance, Management

Bellevue College   2004 — 2005
Business Administration

Experience
Amazon  September 2015 - Present
Brightlight Consulting  June 2014 - September 2015
F5 Networks  February 2013 - May 2014
Microsoft  March 2005 - February 2013
JPMorgan Chase  March 2003 - February 2005
Verathon  2001 - 2003
CompuCom   1997 - 2001

Skills
Amazon Redshift, Amazon Web Services..., Amazon EC2, Amazon RDS, Cloud Computing, Data Warehousing, Reporting Systems, Performance Tuning, ETL, Stored Procedures, Data Modeling, MySQL, Business Intelligence, Database Design, Parallel Computing, Cluster Development, Big Data, Linux, Red Hat Linux, Batch Processing, Data Integration, Integration, SQL, Databases, Data Migration, Scrum, Agile Methodologies, Software Engineering, Software Development, Consulting, High Performance..., Hadoop, Netezza, Pure Data, Tableau, Hive, MicroStrategy, Apache Pig, Oracle, PostgreSQL, Data Warehouse..., Microsoft SQL Server, XML, SSIS, Visual Studio, SSRS, C#, .NET

Education
Bellevue College   2007 — 2007

Microsoft Dynamics CRM certified   2007 — 2007
certified

Microsoft MCDBA certified   2000 — 2000

Cascade High School   1986 — 1991

Experience
Torchmark Corporation Affiliates   March 2015 - Present
Fidelity Investments  January 2012 - March 2015
CompuCom   August 2007 - December 2011
Riptide Worldwide   May 2007 - August 2007
Freddie Mac  April 2006 - May 2007
Greyhound  October 2004 - April 2006
Greyhound  May 1998 - October 2004
Saxon Mortgage  September 1996 - May 1998
Greyhound  May 1995 - September 1996
Lomas Mortgage USA  April 1992 - May 1995

Skills
Forecasting, Process Improvement, Leadership, Essbase, Budgets, Financial Analysis, Management, Financial Reporting, Financial Modeling, Analysis, Strategy, Project Management, Finance, Managerial Finance, Strategic Financial...

Education
Baylor University - Hankamer School of Business
BBA, Finance and Computer Information Systems

University of North Texas
MBA, Finance

Experience
Accenture  June 2014 - Present
Accenture  November 2012 - Present
itSMF USA  November 2010 - January 2013
CompuCom   June 2010 - November 2012
DFW itSMF LIG   August 2009 - January 2012
itSMF USA  July 2009 - September 2010
Dell  August 2009 - May 2010
Career Control   December 2002 - January 2010
DFW HDI Chapter   June 2009 - November 2009
Dell  June 2009 - August 2009

Skills
CXO Trusted Advisor, Enterprise Software..., Program Management, Product Management, Enterprise Architecture, ISO/IEC 15504 TIPA..., ITSM Practice Leader, IT Outsourcing, SaaS, PaaS, IT System Management, IT Service Management, Organizational Change, IT Strategy, Service Design, Business Architect, Business Alignment, Business Integration, Remote Infrastructure..., BMC Remedy, IT Governance, IT Operations, IT Orchestration, IT Lifeycycle Management, IT Asset Management, Software Asset..., Configuration Management, Virtualization, Business Transformation, Online User Experience, System Integration..., Multi-tenant Enterprise..., Integration, User Experience, Outsourcing, Managed Services, Strategy, COBIT, Enterprise Software, Process Improvement, Change Management, Business, Systems Management, Governance, Business Intelligence, Cloud Computing, Professional Services, PMO, Service Delivery

Education
Syracuse University   1982 — 1984
MS Coursework, Metallurgical Engineering, 3.29

Binghamton University   1984 — 1984
Pursuit of MS, Statistics, 3.76

Iowa State University   1978 — 1982
BS, Ceramic Engineering, 3.22

Truman State University   1977 — 1977
High School Summer Honor Program, Computer Science, 4.0

Winfield-Mount Union High School   1978 — 1982
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.73

Experience
CompuCom   January 2013 - Present
CompuCom   July 2010 - December 2012
CompuCom   August 2009 - July 2010
CompuCom   January 2005 - November 2009
CompuCom   April 2004 - January 2005
Quantum Resources  November 2001 - April 2004

Skills
Process Improvement, Data Center, Vendor Management, Service Delivery, Outsourcing, Negotiation, Six Sigma, Program Management, Customer Service, IT Service Management, Cross-functional Team..., Recruiting, Project Management, Disaster Recovery, Software Documentation, IT Management, ITIL, Sales, Account Management, PMP, PMO, Business Analysis, Management, ITIL Service Strategy, IT Strategy, Project Portfolio..., Integration, SDLC, Professional Services, SharePoint, Business Process..., IT Operations

Education
Baker College Center for Graduate Studies   2008 — 2009
MBA, General Business

Michigan State University   1990 — 1996
BA, Communications

Experience
Allied Telesis  April 2015 - June 2015
Apex Computer Systems  March 2008 - March 2015
CompuCom   2007 - March 2008
Spacelabs Healthcare  May 2006 - July 2007
Northrop Grumman  August 2003 - May 2006
Microserv Technology Services   February 2000 - February 2003
Interim Technologies  February 1998 - December 1999
E-Z Interface - Division of Antipodes Inc.   May 1995 - December 1997
Siemens Nixdorf Information Systems, Inc   August 1976 - August 1995

Skills
Problem Solving, IT Service Management, Customer Relations, Quality Management, Program Administration, Cost Control, Field Service, Program Management, Team Building, Process Improvement, Change Management, Operations Management, Vendor Management, Business Management, Team Leadership, Management, Project Management, Customer Service, ITIL, Project Planning, Customer Satisfaction, Service Delivery, Budgets, Leadership, Account Management, CRM, Integration, Troubleshooting, Disaster Recovery, Technical Support, Cross-functional Team..., Security, Servers, System Deployment, Training, Software Installation, Analysis, Business Development, Software Documentation, Business Analysis, Contract Negotiation, IT Management, Hardware, SharePoint, HP, Visio, Professional Services, Data Center, Cloud Computing, Information Technology

Education
Synergy Computers   2001 — 2001
None, CCNA Certification Training/Windows 2000 Network Infrastructure Administration Training

Bellevue College   1995 — 1995
None, PC Networking Fundamentals

Fullerton College   1973 — 1976
None, Computer Sceince

Control Data Institute   1972 — 1973
Computer Tech, Computer Hardware

Bell High School   1964 — 1969
Electronics

Experience
SafeNet  August 2013 - Present
Accurate Appraisal and Review   May 2002 - Present
Alpha Valuation   May 2002 - Present
Symantec  January 2013 - August 2013
Turner Construction Company  September 2012 - December 2012
CompuCom   August 2011 - September 2012
CompuCom   November 2010 - September 2012
SAIC  July 2009 - June 2010
DSL LABs,EAG LABS   2008 - 2009
Buckles and Smith Electric   2008 - 2009

Skills
VMware, Linux, VMware ESX, Unix, Operating Systems, IIS, SAN, Apache, Switches, Perl, Routers, System Administration, Databases, MySQL, Windows, WAN, PHP, Oracle, Technical Support, vSphere, VPN

Education
Tech skills/ asher college   2012 — 2015
mcitp08, security +, linux +, Information Technology, A+

TechSkills of Sacramento   2012 — 2015
MCITP08, Microsoft 2008, a+

Berkeley College   2002 — 2002
CCNA, CCNP

IBM   1989 — 1991
IBM certificate, AS400 RPG Programming, CL O.S.400

San Jose State University   1985 — 1989
BS Math and Computer Science, Computer Science

Experience
GSK  March 2015 - Present
Novartis Consumer Health  August 2012 - March 2015
Novartis Consumer Health  May 2011 - August 2012
CompuCom   August 2002 - April 2011
Gerber Products Company  1999 - 2002
Inacom  January 1997 - May 1999
United States Air Force  December 1989 - December 1996

Skills
21 CFR Part 11, EDI, Change Control, Software Documentation, Validation, Pharmaceutical Industry, IT Management, Computer System..., Cross-functional Team..., Quality Assurance, Sop, GxP, Quality Auditing, GMP, FDA, Management, Process Improvement

Education
Bellevue University   2003 — 2005
BS, CIS

Experience
Robert Half Technology  July 2015 - Present
CompuCom   July 2009 - June 2015
Volt Technical Resources  August 2008 - April 2009
Edifecs  March 2008 - June 2008
Volt Technical Resources  January 2007 - August 2007
Volt Technical Resources  April 2006 - November 2006
Pacific Lutheran University  January 2004 - June 2005

Skills
Technical Writing, Testing, Editing, Software Documentation, Technical Support, Cisco Certified, Troubleshooting, Computer Network..., Windows Server, KVM Switches, Software Testing, Virtualization, Windows, Computer Hardware..., Software Testing Life..., Outlook, Technical Editing, Technical Communication, Dell PowerEdge Servers, Networking, SharePoint, IPv4, XML, Basic HTML, Security, Databases, Analysis, Microsoft SQL Server, Computer Hardware, Theology, Literary Criticism, Network Troubleshooting, German, Teamwork, HP Server Hardware, Dell PowerVault, SCOM, VM, Hyper-V, Cisco IOS, Microsoft Office, Visio, Xbox One, Xbox 360, Video Games, Role Playing Games, Comics, Printers, Test Case Generation, Microsoft Excel

Education
Bellevue College Continuing Education   2008 — 2015
Additional coursework, Professional, Technical, Business, and Scientific Writing

Pacific Lutheran University   2000 — 2005
Bachelor's Degree, BA Religion 2004 and BA German 2005

Experience
Univar  July 2014 - Present
Microsoft  January 2012 - April 2014
CompuCom   October 2010 - October 2011
SQLSoft+  September 2008 - July 2010
Microsoft  February 2004 - August 2006
Microsoft  February 2000 - February 2004
Excell Data  June 1995 - June 2000

Skills
Cloud Computing, Data Center, Program Management, Management, SharePoint, Team Leadership, Microsoft Technologies, Product Management, Enterprise Software, Virtualization, Service Delivery, Security, Integration, IT Management, Windows Server, Business Development, Process Improvement, IT Service Management, Microsoft SQL Server, PMP, Vendor Management, ITIL, IIS, SaaS, SDLC, System Deployment, Disaster Recovery, Enterprise Architecture, Agile Methodologies, Leadership, Software Project..., Business Intelligence, IT Strategy, IT Operations, Release Management, Powershell, Agile Project Management, Software Documentation, Networking, High Availability, Solution Architecture, Information Technology, Professional Services, Infrastructure, Software Development, Hyper-V, Servers, SAN, Databases, Scrum

Education
University of Washington   2007 — 2010
BA, Businesss Administration-- Management Concentration

Bellevue Community College
AAS, Business

Experience
Cognizant Technology Solutions  May 2014 - Present
CompuCom   January 2007 - April 2014
Satyam  1999 - 2006

Skills
Windows 7 Migration, IT Service Management, Service Delivery, ITIL, Data Protection Manager, IT Strategy, SCCM, Security, Servers, IT Outsourcing, Virtualization, Vendor Management, Data Center, Project Management, Networking, Integration, Technical Support, Windows Server, System Deployment, Information Technology, Disaster Recovery, Troubleshooting, Windows, VMware, Infrastructure, Telecommunications, Systems Management, Team Management, Team Leadership, Program Management, Solution Architecture, Business Continuity, PMP, Computer Hardware, Windows 7, Hardware, IT Management, Active Directory, Microsoft Technologies, IT Operations, Operating Systems, Windows XP, Incident Management

Education
Bharathiar University   1992 — 1996
Bachelor of Engineering, Electronics and Communication

Experience
SECURUS  July 2006 - Present
Compucom   1996 - 2000

Skills
Microsoft SQL Server, Microsoft Office, VSS, Windows Server, Windows 7, .NET, Web Applications, Website Development, Visio, Agile Methodologies, Testing, Quality Assurance, SDLC, ClearCase, Software Development, XML, SQL, Oracle, C#, Visual Studio, CRM, Java, Software Documentation, Integration, TCP/IP

Education
Brookhaven Community College   2007 — 2008
Certifications, Business, Management, Marketing, and Related Support Services

Baylor University - Hankamer School of Business   1999 — 2002
Web Development Certifications, Information Technology

Experience
Bluefin Payment Systems  August 2012 - Present
Acculynk  May 2011 - August 2012
Acculynk  May 2008 - May 2011
CheckFree  February 2006 - May 2008
Platinum Circle Technologies   March 2005 - February 2006
CompuCom Consulting   1994 - 2005
CompuCom   1994 - 2004
ClientLink  1994 - 2002
MRTI   1991 - 1993

Skills
Web Services, SQL, Agile Methodologies, Software Development, Architecture, XML, Software Engineering, C#, E-commerce, Databases, Architectures, .NET, Web Applications, JavaScript, Software Quality..., SDLC

Education
Moscow Aviation Institute (National Research University)   1980 — 1983
Ph.D, Computer Science

Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki   1971 — 1976
MsC, Automated Control

Experience
Time Warner Cable  May 2011 - Present
Homecare Homebase  May 2011 - May 2011
Humana  April 2008 - May 2011
CompuCom   May 2007 - April 2008

Skills
TCP/IP, Active Directory

Education
Bellarmine University   2002 — 2006
Bachelor of Science, Computer Engineering

Experience
ITS  May 2015 - Present
IT Contractor  May 2015 - Present
CompuCom   June 2005 - June 2011
Northrop Grumman Corporation  November 2003 - May 2005
Delta Computic Inc, Teterboro, NJ   July 1999 - October 2003

Skills
Computer Systems...

Education
CHUBB   1996 — 1998
Engineer's Degree, COMPUTER TECHNICAL SUPPORT, 96%

Bergen Community College   1993 — 1998
Diploma CTS, Computer Systems Networking and Telecommunications

Experience
TCG  April 2014 - Present
CompuCom   June 2013 - March 2014
Dell  July 2011 - June 2013
TradeOne Marketing  March 2010 - July 2011
Workscape  July 2007 - January 2010
BMC Software  1999 - 2001

Skills
Microsoft SQL Server, SharePoint, ASP.NET, SQL, C#, Integration, SSRS, SSIS, Business Intelligence, Software Development, JavaScript, Cross-functional Team..., SDLC, CSS, Requirements Analysis, MySQL, PHP, .NET, Databases, Agile Methodologies, XML, ASP, Business Analysis, Visio, Project Management, IIS, Visual Studio, SharePoint Server, Enterprise Software, SharePoint Designer, Oracle, Microsoft Technologies, Leadership, Web Development, Amazon Web Services..., TFS

Education
New Horizons Technical Training   2013 — 2013
SharePoint MCIT Certification

Austin Community College   2012 — 2012
Business, Management, Marketing, and Related Support Services

Warren County High School   1984 — 1986

Experience
CompuCom Systems Inc  August 2008 - Present
CompuCom   2008 - Present
Compucom f/k/a Getronics   2008 - Present
CompuCom Systems, Inc.   2008 - Present
Getronics  January 1998 - August 2008

Skills
Process Improvement, IT Outsourcing, Outsourcing, Program Management, Vendor Management, ITIL, Change Management, IT Service Management, IT Management, Service Delivery, IT Strategy, Cloud Computing

Education
Bentley College   1978 — 1980
Master of Arts (MA), Finance, General

Merrimack College   1972 — 1976
Accounting

Experience
Unified Government of Wyandotte County  March 2013 - Present
University of Kansas Medical Center  October 2011 - March 2013
CompuCom   December 2003 - April 2009
GE Capital  November 1991 - December 2003
General Electric  1997 - 2003
Employers Reinsurance Corp.  August 1993 - March 2000

Skills
Management, Logistics, Green Belt, Department Coordination, PeopleSoft, Customer Service, Process Improvement, Six Sigma, Procurement, Purchasing, Vendor Management, Business Process..., Contingency Planning, Negotiation, Analysis, Project Planning, Team Building, Training

Education
Baker University   1998 — 2001
A.A., Management

Experience
Syntel  October 2009 - Present
American Express  October 2009 - Present
CompuCom   December 2008 - December 2009
Yash & Lujan Consulting Inc   March 2008 - October 2009
Mahindra Satyam  October 2007 - March 2008
Directi  September 2005 - October 2007

Skills
SSIS, C#, ETL, Agile Methodologies, Microsoft SQL Server, .NET, WCF, ASP.NET, Design Patterns, UML, IIS, SDLC, JavaScript, T-SQL, VB.NET, VSS, Subversion, Test Driven Development, Web Applications, ASP, ClearCase, OOAD, SSRS, Business Analysis

Education
Bharathiar University
BE, Computer Science and Engineering

Experience
Emory Healthcare  February 2012 - Present
Matrix Resources  March 2011 - February 2012
CompuCom   February 2010 - May 2011
2009Apex Systems   August 2009 - December 2009
Lingo Consulting   August 2008 - August 2009
Radiology of Huntsville   May 2007 - August 2008
Crestwood Medical Center  March 2005 - April 2007
Agfa Medical   October 2000 - February 2005
Canon Medical Systems   January 1998 - October 2000

Skills
Medical Imaging, Healthcare Information..., DICOM, Healthcare, Hospitals, PACS, Radiology, Medical Devices, EMR, HL7

Education
Birmingham-Southern College
Bachelor Of Arts, Early Childhood Education

Experience
Bay Equity, LLC  May 2015 - Present
W.J. Bradley Mortgage Capital, LLC   February 2013 - May 2015
Guardian Financial, Inc.   October 2010 - September 2012
JPMorgan Chase  October 2004 - March 2008
American Equity Mortgage  May 2003 - October 2004
Fidelity National Information Services  July 2000 - October 2001
Fidelity National Information Services  June 1998 - July 2000
CompuCom   January 1997 - January 1998

Skills
Mortgage Lending, Loans, Cold Calling, Referrals, Mortgage Banking, Loan Origination, FHA, Credit, Consumer Lending, Underwriting, Rates, Banking, Refinance, Sales, Account Management, VA loans, FHA financing

Education
Augsburg College   1998 — 2001
Bachelor of Arts, MIS - Business Administration and Economics

Experience
GE Healthcare  January 2014 - Present
Fox Valley Orchestra  January 2010 - Present
GE Healthcare  June 2006 - Present
CompuCom   November 2004 - June 2006
Milwaukee Public Schools  1999 - 2000

Skills
VPN, Troubleshooting, Software Installation, Cisco Technologies, Firewalls, Networking, Leadership, Cisco IOS, Process Improvement, Public Speaking, Project Management, Event Planning, Customer Service

Education
MATC   2001 — 2003
A.S., Networking, Programming

Augustana College   1995 — 1999
B.A., Music Education, French Horn, Jazz Trumpet

Experience
National ilwell Varco   September 2010 - August 2015
CompuCom   June 2010 - September 2010
Austin Community College  November 2009 - April 2010
M D Totco   August 2005 - June 2009
Tokyo Electron America  April 2000 - March 2005
LSI Logic Inc  August 1995 - April 2000
US NAVY  February 1987 - February 1995

Skills
Networking, Testing, Electronics, Windows XP, DNS, Windows Server, Software Documentation, Hardware, Troubleshooting, Windows 7, Active Directory, Security, Operating Systems, Software Installation, Training, Management, Manufacturing, Semiconductors, Computer Hardware, DHCP, Computer Security, Information Technology, CompTIA A+, Microsoft Office, Microsoft Certified..., Windows

Education
U S Navy ET 'A'   1987 — 1988
Electronics

Austin Community College

Experience
Annik Technology Services Pvt. Ltd.   July 2014 - Present
CompuCom   March 2012 - June 2014
CORESTAFF Services  October 2011 - February 2012
RHI Technology   November 2010 - November 2011
EDUBOX   February 2009 - May 2010
Symetra Financial  September 2006 - May 2008

Skills
SSIS, SSRS, TSQL

Education
Bellevue Community College   2010 — 2011
Certificate, Data Warehousing - Business Intelligence

Western Washington University   1999 — 2003
BA, Business Admin, MIS

Western Washington University   1999 — 2003
Bachelor of Business Administration (BBA), Management Information Systems, General

Experience
The Old Spaghetti Factory  May 2014 - Present
CompuCom   September 2013 - February 2014
Volt Information Sciences  March 2008 - March 2013

Skills
Testing, Test Cases, Software Quality..., Quality Assurance, Employee Training, SharePoint, Inventory Control, Black Box Testing, Xbox 360 Testing, Xbox 360, Kinect, Kinect Testing, TFS, Visual Studio, White Box Testing, Ad-hoc, Product Studio, Windows Phone, Windows 7, XNA SDK, Microsoft Office, Xbox One, Fiddler, Inventory Management, Bug Tracking, Test Planning, Test Automation, Regression Testing, Test Management, Scrum

Education
Edmonds Community College   2006 — 2007
GED

Bellevue College   2003 — 2004

Experience
COMPAREX USA  January 2015 - Present
CompuCom   May 2005 - January 2015
ACT-1 Personnel Services  November 2004 - May 2005
Fry's Electronics  March 2004 - November 2004
DCAS Software Solutions  December 2002 - May 2003
CHASE Professionals  October 2002 - December 2002
Stream Global Services  October 2000 - February 2002
Volt  May 2000 - October 2000

Skills
Microsoft Office, HTML, Spanish, Drawing, Soft Skills, Software, Workstation..., Clerical Skills, Help Desk Support, Windows, Software Licensing, Software License..., Software Licensing..., Microsoft Technologies

Education
Austin Community College
Some College, Liberal Arts and Sciences, General Studies and Humanities

The University of Texas at Austin
Some College, Major Anthropology, Minor Computer Science

Experience
NYC Health and Hospitals Corporation  February 2010 - Present
AKF Group  June 2006 - January 2009
CompuCom   September 2005 - June 2006
NYC Department of Education  June 2001 - September 2005

Skills
ITIL v2011 foundation..., Adobe Photoshop..., SCCM 2007, MCSE, MCSA, MCTS (Windows 7), MCP (Windows XP), CompTIA Network+, CompTIA A+, CCNA, Microsoft Office, Groupwise, McAfee Antivirus, Blackberry, iPhone Support, Android Support, VMware Workstation, EHR, Hospitals, HIPAA, Healthcare Information..., EMR, Healthcare, Active Directory, Healthcare Management

Education
City University of New York City College   1999 — 2001
Liberal Arts and Sciences/Liberal Studies

Borough of Manhattan Community College   1995 — 1998
Associate of Arts and Sciences (A.A.S.), Computer Science

Experience
Verizon Wireless  August 2014 - November 2014
Brink’s  May 2012 - March 2014
Intermec by Honeywell  May 2008 - May 2012
CompuCom   May 2005 - April 2008
Avaya  December 1996 - April 2005

Skills
IT Technical Support,..., Technical Support, Active Directory, Servers, Windows XP, Windows Server, TCP/IP, VPN, Hardware, Cisco Technologies, Software Installation, Help Desk Support, Operating Systems, Blackberry Enterprise..., Blackberry, Networking, Citrix, Switches, System Administration, Laptops, VoIP

Education
Northeastern University
BS, Communications

Richland Community College
AAS, Computer Networking

Bay State College
Associate of Science (A.S.), Business Administration