CompuCom Company
Industry: IT service management company
DescriptionCompuCom Systems Inc. is a technology managed services provider and product reseller headquartered in Fort Mill, South Carolina, a southern suburb of Charlotte, North Carolina. It is a wholly owned subsidiary of Office Depot, Inc. Number of employees: 11,000 Headquarters: Fort Mill, South Carolina, United States Founded: 1987 Area served: North America Parent organization: Office Depot Subsidiaries: Getronics USA, Inc., Allcom Inc., ClientLink, Inc.,
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CompuCom Employees
Contractor HP (Fort Knox) May 2015 - Present
Papa John's International October 2014 - May 2015
Compucom September 2013 - April 2014
US Army January 2010 - October 2013
US Army April 2007 - November 2010
US Army April 1998 - January 2001
Skills
Information Assurance, Security Clearance, DoD, Security+, Army, Military, Military Experience, Military Operations, Active Directory, Network Administration, Troubleshooting, MCTS, Technical Support, Customer Service
Education
Brown Mackie College-Louisville 2014 — 2016
Associate of Science (A.S.), Computer Networking and Applications
High School of Humanities 1990 — 1991
G.E.D, Liberal Arts and Sciences, General Studies and Humanities
Cleatpath connections September 2015 - Present
CompuCom March 2013 - August 2015
NAOC Ltd - Nigerian Agip Oil Company January 2006 - May 2013
radil circle January 2010 - March 2013
Skills
Troubleshooting, Customer Satisfaction, Customer Service, Data Backup Solutions, adding / removing..., Outlook, Microsoft Excel, Microsoft Office, Project Management, Wireless Networking, Motorola trunking radio..., Engineering, Technical Support, Telecommunications, Networking, Software Installation, Windows 7, Computer Hardware, Team Leadership, Information Technology, Windows Server
Education
ITT Technical Institute-Greenfield 2015 — 2017
BSc on networking Administrator with Information System and Cybersecurity, School of Information Technology
Brensten Education 2013 — 2015
Associate's degree, Applied Science Computer Support Specialist & Network Administrator, 2.6
RCCG Theological College 2009 — 2010
Diploma, Evangelism
Rivers State Polytechnic 2002 — 2005
Associate's degree, Electrical and Electronics Engineering
Healthcare Company July 2015 - Present
Essilor March 2008 - January 2015
Four Star Supply Chain Solutions LLC October 2009 - October 2010
Amstar Technologies Pvt Ltd November 2006 - October 2010
Randall-Reilly August 2004 - October 2005
PDS October 2003 - May 2004
INDEXER /QUALITY CONTROL – ACS April 2002 - September 2003
Manpower February 2001 - March 2002
CompuCom June 1999 - February 2001
Aman Overseas Manpower Consultant July 1995 - February 2001
Skills
Microsoft Excel, Microsoft Office, Customer Service, Leadership, Microsoft Word, Windows, Vendor Management, Integration, Software Documentation, Cloud Computing, HTML, PowerPoint, SQL, Project Management, Project Coordination, Project Delivery, Team Motivation, Process Improvement, Cross-functional Team..., Business Analysis, SDLC, Management, Program Management, Information Technology
Education
Brookhaven Community College
DeVry University
Telecommunications
Broward College October 2014 - Present
Broward College July 2009 - August 2014
Milestone Technologies December 2011 - December 2011
BLM Technologies May 2011 - May 2011
CompuCom January 2011 - January 2011
Skills
Windows 7, Active Directory, Microsoft Office, Networking, System Administration, Software Documentation, Laptops, SCCM, Norton Ghost, Security, Computer Hardware, Higher Education, Windows 7 Migration, Group Policy, Windows Vista, Virtualization, Troubleshooting, Help Desk Support, Training, Public Speaking, HTML, Windows XP, CSS, Windows XP Pro, MySQL, PHP, Lync, Mac OS, Apple Remote Desktop, Routing, Visual Basic, Ghost Imaging, NetSupport, SCSM, Deep Freeze, DeployStudio, Wireshark, C++, PMI, WebNetwork, Staff Development, Research
Education
Broward College 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Information Technology, Magna Cum Laude
Broward College 2008 — 2010
Associate of Arts (A.A.), Computer and Information Engineering, Graduated with High Honors
Skills Inc. August 2013 - October 2014
WebFoot Staffing Solutions May 2012 - June 2013
WebFoot Staffing Solutions June 2011 - November 2011
CompuCom July 2010 - May 2011
CompuCom July 2008 - June 2009
Attachmate June 1999 - March 2008
Mercata June 1998 - May 1999
SuperCede May 1997 - May 1998
Asymetrix March 1997 - May 1997
Volt Technical Resources November 1996 - February 1997
Skills
C#, Perl, TFS, JavaScript, Java, HTML, Web Development, Perforce, Software Documentation, CVS, Software Development, Agile Methodologies, Visual Studio
Education
Brigham Young University 1984 — 1991
Masters of Science, Mathematics
Brigham Young University 1977 — 1984
Bachelors of Science, Mathematics
CompuCom November 2014 - Present
HP Enterprise Services October 2007 - October 2014
City of The Colony May 2003 - June 2012
Texas Municipal League 2010 - 2012
EDS June 2002 - October 2007
EDS July 1998 - June 2002
Novell 1992 - 2001
Cardiovascular Provider Resources February 1997 - July 1998
First Consulting Group 1996 - 1997
Cycare Systems 1993 - 1996
Skills
Active Directory, ITIL, IT Service Management, Virtualization, Business Development, Data Center, Leadership, Vendor Management, Training, Novell Netware, New Business Development, Disaster Recovery, Solution Architecture, Cloud Computing, Novell, Enterprise Architecture, Microsoft Exchange, HP, IT Management, Outsourcing, Networking, VMware, Security, Cisco Technologies, Incident Management, System Deployment, Service Delivery, IT Strategy, Information Technology, Enterprise Software, IT Operations, Servers, Integration, IT Outsourcing, SharePoint, Managed Services, Infrastructure, Testing, Software Documentation, Technical Support, Service Management, Business Continuity, Storage, Pre-sales, PMP, Microsoft Technologies, Service Desk, Windows Server, SAN, Storage Area Networks
Education
Brigham Young University 1981 — 1989
B.S., Operations Management
Valley High School 1979 — 1982
High School Diploma (Top 10), College Prep
ServiceNow - The Enterprise IT Cloud Company September 2014 - Present
ServiceNow - The Enterprise IT Cloud Company April 2013 - September 2014
ServiceNow October 2011 - April 2013
Boston University December 2010 - October 2011
Staples March 2007 - December 2010
CompuCom June 2005 - March 2007
CompUSA January 2002 - June 2005
Skills
JavaScript, Java, ServiceNow, Service-Now, IntelliJ IDEA, ITIL, IT Management, IT Service Management, Service Management, Configuration Management, Incident Management, Change Management, Problem Management, CSS, HTML, Rhino, SQL, SSO, Integration, SDLC, Web Development, Platform Development, Professional Services, SaaS, Data Center, Disaster Recovery, Servers, VMware, Windows, Linux, Networking, Databases, IT Operations, Cloud Computing, Information Technology, Vendor Management, Enterprise Software, Help Desk Support, Technical Support, Enterprise Architecture, Service Desk, IT Strategy, Eclipse, REST, SOAP, Maven, Git
Education
Cambridge School of Culinary Arts 2003 — 2005
N/A, Professional Chefs Program
Boston University
Titus March 2015 - Present
Robert Half Technology May 2013 - March 2015
CompuCom December 2010 - May 2013
J&L Fiber Services 1996 - 1999
Skills
Vendor Management, Contract Recruitment, Networking, Applicant Tracking..., Talent Acquisition, Recruiting, Benefits Negotiation, Sourcing, IT Recruitment, Temporary Staffing, Technical Recruiting, Information Technology, Screening, A+ Certified IT..., Microsoft Certified..., MCDST, Hardware Diagnostics, Software Installation, Microsoft Office, Service Desk..., Windows XP Pro, Windows 7, Interviewing Skills, Sales, Computer Hardware Repair, Computer Software Repair, Windows 7 Migration, Computer Configurations, Autism Spectrum..., Software, Computer Repair, CompTIA A+, Troubleshooting, Windows XP, Windows Server, Active Directory, VMware, Computer Hardware, Management
Education
Herzing University-Brookfield 2013 — 2015
Bachelor's degree, Business Management of Technology
PC ProSchools 2010 — 2010
Certifications, Information Technology
ITT Technical Institute-Greenfield 1995 — 1997
Associate's Degree, Autocad
Time Warner Cable Business Class March 2003 - Present
Time Warner Cable Business Class March 2003 - March 2005
US Army January 1989 - February 2003
AT&T October 1999 - May 2001
CompuCom April 1997 - May 1999
Skills
Broadband, Telecommunications, Managed Services, Wireless, Solution Selling, Direct Sales, Salesforce.com, Sales Management, Ethernet, IP, Account Management, VoIP, PRI, DOCSIS, Strategic Partnerships, Sales Process, Cold Calling, Selling, Call Centers, Co-location, MPLS, Optical Fiber, Customer Satisfaction, Unified Communications, B2B, Customer Retention, Telephony, Channel, Fiber Optics, Team Leadership, Sales Operations, New Business Development, Product Management, CRM, Cloud Computing, Contract Negotiation, Metro Ethernet, SIP Trunking, Data Center, Leadership, Sales, Business Strategy
Education
Boston University 1990 — 1992
M. Ed, Human Res. Dev
Furman University 1984 — 1988
Bachlor of Arts, Business Administration
CompuCom April 2015 - Present
Inviso December 2012 - December 2014
Expedia August 2011 - December 2012
Solutions IQ March 2009 - June 2011
SolutionsIQ October 2001 - June 2011
Solutions IQ December 2006 - July 2008
Skills
Microsoft SQL Server, SDLC, SQL, SharePoint, Agile Methodologies, IIS, Windows Azure, SQL Azure, Powershell, SCOM, Octopus, MSBuild, Windows Server, DHCP, .NET, Testing, MS Project, ASP.NET, Visio, Servers, Software Development, Databases, Scrum, Troubleshooting, Data Warehousing, Technical Support, Visual Studio, Software Project..., Enterprise Software, Linux, WCF, SSIS, ITIL, Business Process, Enterprise Architecture, Java, TFS, Architecture, User Acceptance Testing, Management, Windows
Education
Brigham Young University 1983 — 1985
MBA, Finance, Operations Managment
Brigham Young University 1977 — 1983
BA, English
Brinker International September 2015 - Present
TEKsystems July 2015 - September 2015
CompuCom July 2014 - August 2015
Jack in the Box May 1997 - November 2013
Skills
HTML, Microsoft Office, Java, Computer Diagnostics, IT Hardware Support, IT Security Operations, Computer Repair, Help Desk Support, Information Technology, Computer Network..., Security, Networking, Network Administration, Servers, Troubleshooting
Education
LAS Dallas 2013 — 2014
3.25
Brookhaven Community College 2011 — 2012
Computer Systems Networking and Telecommunications, 3.0
AirWatch by VMware September 2014 - Present
Netmotion Wireless February 2008 - August 2014
RSA Security 2007 - 2007
NetIQ 2004 - 2006
Symantec 2000 - 2003
Compucom 1998 - 2000
Skills
Security, Network Security, VPN, Firewalls, IDS, Mobile Security, Vulnerability Management, Web Content Management, Information Security, Enterprise Software, Networking, Servers, Active Directory, CISSP, Operating Systems, Computer Security, Wireless, Cloud Computing, Solution Selling
Education
BYU
B.S., Urban Planning
SUN Technical Services (contract with Duke Energy) September 2013 - December 2014
Southern California Edison - San Onofre Nuclear Generating Station (SONGS) April 2008 - September 2013
CompuCom 2002 - 2008
Mindspeed Technologies 1997 - 2002
Computerland 1996 - 1997
General Dynamics - Space Systems Division 1987 - 1995
Skills
Project Management, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Testing, Engineering, Computer Hardware, Electronics, Troubleshooting, Technical Support, Networking, VPN, Hardware, Instrumentation, Operating Systems, Preventive Maintenance, Electricians, Servers, Windows Server, Calibration, PLC, Commissioning, Software Installation, Lotus Notes, Software Documentation, Network Administration, Switches, Maintenance & Repair, Generators, Power Generation, Turbines, Power Plants, Steam, Laptops, Electric Power, Steam Turbines, NERC, Process Control, Power Distribution, Routers, Power Systems, Nuclear, Nuclear Engineering, Reactor, Visio, Electricity, Smart Grid, Electrical Safety
Education
Brigham Young University 1983 — 1986
Bachelor of Science (B.S.), Electronics Engineering Technology
CompuCom June 2014 - June 2015
Qualcomm March 2014 - May 2014
Center Partners August 2010 - March 2014
Channel Blend June 2007 - March 2008
Melaleuca:The Wellness Company October 2006 - June 2007
Center Partners February 2000 - December 2006
Melaleuca:The Wellness Company July 1992 - January 2000
Skills
Customer Service, Computer Repair, Computer Maintenance, Computer Proficiency, Computer Network..., Digital Electronics, Linux, C++, Pascal, Laser Printers, Typing, Technical Writing, Technical Support, Networking, Printers, Computer Hardware, Troubleshooting, Windows XP, Windows 7, Microsoft Office, Windows, Software Installation, CompTIA A+, Electronics, Bilingual Spanish /...
Education
Eastern Idaho Technical College 2010 — 2011
Pending, Computer Systems Networking and Telecommunications
Ricks College 1985 — 1999
Associate of Science (AS), Electrical and Electronics Engineering
MANNA Inc/ Bridgeman foods May 2015 - Present
TEKsystems July 2014 - April 2015
CompuCom July 2012 - June 2014
TEKsystems November 2011 - May 2012
Charter Communications Louisville K.Y November 2011 - May 2012
University of Louisville Physicians November 2007 - July 2011
Baptist Healthcare System October 2003 - November 2007
Jewish Hospital January 1999 - January 2002
NYC Board of Education September 1997 - June 1999
Gap Clothing Co January 1995 - January 1997
Skills
Blackberry, iPhone, Active Directory, Microsoft Exchange, Troubleshooting, Software Documentation, System Administration, Healthcare Information..., HIPAA, Network Administration, Windows Server, Help Desk Support, Laptops, Software Installation, Computer Hardware, Customer Service, Microsoft Office, Networking, Technical Support, Operating Systems, Windows 7
Education
Brown Mackie College-Louisville 2009 — 2011
Associates, computer networking & applications
Thomson Reuters January 2009 - Present
Donaldson Company, Inc. September 2005 - January 2009
CompuCom May 2001 - September 2005
Skills
Storage Area Networks, NetApp, VMware, NAS, Brocade
Education
University of Minnesota-Twin Cities 1993 — 1995
Brown College
Pearson August 2015 - Present
Cengage Learning 2013 - August 2015
Cengage Learning 2012 - 2013
Cengage Learning 2010 - 2012
Hewlett-Packard April 2005 - November 2008
Silicon Graphics, Inc July 2000 - April 2005
CompuCom 1998 - 2000
Vanstar Corporation 1992 - 1998
JWP Information Systems 1991 - 1992
Businessland 1990 - 1991
Skills
Corporate Branding, Marketing, Product Marketing, Content Strategy, Go-to-market Strategy, Demand Generation, Enterprise Software, Marketing Strategy, SaaS, Business Development, Sales Operations, Salesforce.com, Strategy, Management, CRM, Sales, Leadership, Program Management
Education
Boston College 1986 — 1990
BS, Marketing
Whitlock September 2014 - Present
CompuCom 2005 - May 2014
CompuCom September 2001 - December 2004
Skills
Project Management, Customer Service, Microsoft Office, Team Leadership, Video Conferencing, Outlook, Social Networking, Leadership, Social Media, Event Planning, Live Video Streaming, Audio Visual Support, Webcasting, Live Streaming, Security, Microsoft Excel, Data Analysis, Live Meeting, Audio Visual System..., OCS 2007, MS Lync, Troubleshooting, CRM, Management
Education
Boston College 1985 — 1989
Bachelor's Degree
Clark University
Lawrence & Memorial Hospital June 2014 - Present
CompuCom February 2011 - June 2014
UBS Investment Bank 2009 - 2010
Ford Motor Company 2008 - 2009
7-Eleven January 2008 - December 2008
Skills
Active Directory, Troubleshooting, Windows 7, Technical Support, Servers, Windows XP, Computer Hardware, VMware, Disaster Recovery, Service Delivery, Hardware, Laptops, VPN, Operating Systems, Printers, Incident Management, Software Installation, Virtualization, TCP/IP, Switches, Group Policy, Service Desk, SCCM, Microsoft Technologies, A Certified, IT Management, Routers, Networking, Wireless Networking, Software Documentation, VMware ESX, IT Operations, Security, Cisco IOS, BMC Remedy, DHCP, Microsoft Exchange, System Deployment, Windows, Help Desk Support, Citrix, DNS, Cisco Technologies, Network Security, Information Technology, Network Administration
Education
Bowling Green State University 2006 — 2008
Computer Science
Terra State Community College 2003 — 2006
Associate's degree, Computer and Information Systems desktop support management
Heidelberg Distributing August 2015 - Present
CompuCom March 2015 - August 2015
CompuCom April 2012 - March 2015
Insight Global September 2011 - April 2012
Kohl's Department Stores January 2009 - August 2011
Apex Systems August 2007 - January 2009
Bowling Green State University April 2006 - August 2007
Skills
Active Directory, Servers, Windows 7, Wireless Networking, Help Desk Support, Windows Server, Hardware Support, Dell Computers, Hardware, Group Policy, Microsoft DNS, Microsoft Exchange, Windows Mobile, Computer Hardware, VMware, Disaster Recovery, Cable Management, Network Cabling, HP, Operating Systems, Network Security, Laser Printers, Linux, A+ Certified, JavaScript, Nmap, Wireshark, Windows Registry, Laptops, Network Administration, Software Installation, Symbol, Linksys, Data Recovery, Ubuntu, XHTML, XML, RAS, Vulnerability Scanning, Nessus, NAC, Java
Education
Western Governors University 2011 — 2014
Bachelors of Science, Information Technology
Bowling Green State University 2001 — 2007
Bachlors of Science, Visual Communication Technology
Bishop Fenwick High School 1997 — 2001
High School Diploma
Bungie November 2012 - Present
MGS GTO 343 Industries August 2011 - Present
CompuCom February 2011 - July 2011
Warner Bros. Games June 2010 - February 2011
Microsoft September 2008 - February 2009
Skills
Analytical Skills, Multiplayer, Xbox 360, PS2, PS3, Nintendo DS, Wii, Kinect, JIRA, Literacy, Communication, Teamwork, Microsoft Excel, Microsoft Word, Product Studio, Clarity, Team-oriented, Team Leadership, Report Writing
Education
Brown College 2005 — 2008
Bachelor's degree in Computer Science and Game Design, Game Design
The Asphodel Associates, Inc. (TAA) February 2015 - Present
Homeowner Management Services, Inc. July 2011 - January 2015
CloudPoint Solutions, LLC December 2009 - July 2011
Performance Plus, Inc. 2008 - 2009
Pomeroy IT Solution August 2005 - July 2008
Primerica Financial Services 2002 - 2005
CompuCom January 2001 - January 2002
Inacom Inc 1998 - 2000
The Asphodel Asso., Inc. February 1993 - October 1998
Digital Equipment Corporation July 1986 - January 1993
Skills
Operations Management, Program Management, Change Management, Outsourcing, Vendor Management, Team Building, Cross-functional Team..., Management, Strategic Planning, CRM, Process Improvement, Management Consulting, Integration, Analysis, Executive Management, IT Management, Business Planning, IT Strategy, Leadership, Customer Satisfaction, Business Development, IT Service Management, Account Management, Contract Negotiation, Performance Management, Sales Management, IT Operations, IT Outsourcing, Team Leadership, Business Process, Strategy, Telecommunications, Marketing Strategy, Start-ups, Project Management, Human Resources, Service Delivery, Six Sigma, Forecasting, Business Analysis, Business Transformation, Negotiation, Cloud Computing, Process Engineering, Project Planning, Organizational..., Business Strategy, Business Process..., Budgets, New Business Development
Education
Boston University 1980 — 1982
MSBA, Business
University of Maryland University College 1978 — 1980
BS, Business Management
Community College of the Air Force 1977 — 1978
AS, Nuclear Technology
CompuCom August 2015 - Present
CompuCom August 2015 - Present
Ingersoll Rand October 2014 - August 2015
Husqvarna August 2012 - October 2014
Wurth Wood Group May 2009 - August 2012
Wurth May 2006 - May 2009
Wurth Wood Group September 2000 - May 2006
Wurth Wood Group September 1999 - September 2000
Wurth Wood Group February 1997 - September 1999
Frank Paxton Lumber Company November 1992 - March 1996
Skills
Marketing, Product Development, Marketing Strategy, Pricing, New Business Development, Strategic Planning, Contract Negotiation, B2B, Brand Management, Purchasing, Competitive Analysis, Product Marketing, Sales Operations, Account Management, Forecasting, Key Account Management, Market Planning, Marketing Management, Leadership, Business Development, Sales, Sales Management, Marketing Communications, Cross-functional Team..., Selling, Direct Sales, P&L Management, Market Analysis, Email Marketing, Merchandising
Education
Bowling Green State University 1987 — 1991
Bachelor, Marketing
Westlake High School 1984 — 1987
Ericsson March 2012 - Present
McAfee April 2011 - December 2011
Nokia Siemens Networks March 2007 - April 2011
Nokia 2004 - 2007
Nokia Mobile Phones 2003 - 2007
CompuCom 1990 - 1992
Coca Cola USA January 1983 - September 1986
Skills
Public Relations, Marketing Communications, Consulting, Cross-functional Team..., Corporate Communications, Advertising, Change Management, Press Releases, Marketing Strategy, Strategy, Marketing, Leadership, Internal Communications, Newsletters, Program Management, Management, Telecommunications
Education
Boston University 1972 — 1976
B.S. in Communications/Journalism, Communications
McGill University
Visiting student
AutoZone July 2015 - Present
Hewlett-Packard (Contracted through Insight Global) August 2015 - August 2015
Microsoft (Contracted through Insight Global) March 2015 - June 2015
OtterBox October 2014 - December 2014
CompuCom July 2014 - October 2014
CompuCom November 2013 - July 2014
CompuCom May 2012 - November 2013
Skills
Computer Hardware, Troubleshooting, System Deployment, Software Installation, Microsoft Certified..., Help Desk Support, XP, Windows XP, Software Deployment, Desktop Deployment, Hard Drives, Computer Hardware..., Group Policy, Servers, Windows Server, Lexmark Printers, Windows 7, Information Technology
Education
Brensten Education 2010 — 2011
Certifications, Information Technologies
CompuCom February 2011 - Present
Skills
Laptops, A+ Certified, Active Directory, HP, BMC Remedy
Education
Branford Hall Career Institute-Southington Campus 2008 — 2010
Duquesne University 1991 — 1992
Holy Cross High School 1987 — 1991
CompuCom 2014 - Present
AT&T February 2008 - 2013
AT&T February 2008 - 2013
McClarty & Associates January 2002 - July 2007
Digital Image 2000 April 2000 - October 2001
Skills
Interaction Design, Call Center, Telecommunications, Wireless, Call Centers, VoIP, HTML, IP, Team Leadership, Networking, Public Speaking, Customer Service, Sales, Team Building, Microsoft Office, Leadership, Troubleshooting, Process Improvement, Marketing, Event Planning, Social Media, System Administration, Social Networking, Project Management, Vendor Management, Software Documentation, Microsoft Word, Public Relations, Management, Teaching, Windows, Outlook, Security, Training
Education
Brooks College 1997 — 1999
Associate of Arts (A.A.), Digital Communication and Media/Multimedia
Glazer's Distributors December 2012 - Present
Lehigh Hanson June 2012 - December 2012
CompuCom July 2005 - April 2012
CompuCom April 1999 - June 2005
Citi January 1995 - February 1999
Skills
Outlook, Purchasing, Accounts Payable, Office 2010, Oracle Financial, SAP, AS400 system, OnBase, Microsoft Windows 7, Microsoft Office 2010, Microsoft Outlook, Oracle Financial Systems, Oracle iProcurment..., Enterprise Workflow..., 2006 Oracle Financial..., Accounting, Contract Management, Analysis, Variance Analysis, Invoicing, Finance, Training, Auditing
Education
Brookdale Community College 1976 — 1979
Associates Degree
Bank of America September 2006 - Present
CompuCom December 2004 - September 2006
Telvista Inc. December 2004 - September 2006
Skills
A+ Certified, MCP, CCNA, Microsoft Certified...
Education
Brookhaven Community College 2010 — 2011
Cisco Academy
Roswell High School 1990 — 1994
High School Diploma Roswell High School
DeVry University
Dell SecureWorks October 2014 - Present
Dell SecureWorks October 2012 - October 2014
Dell SecureWorks March 2010 - October 2012
Quali-Craft, Inc. April 2009 - November 2011
Insight September 2006 - April 2009
Software Spectrum 2002 - 2006
Corporate Software June 2000 - June 2002
Putnam Investments 1999 - 2000
CompuCom 1996 - 1999
Skills
Management, SDLC, CRM, Project Management, Competitive Analysis, Business Process..., SIEM, Sales, Intrusion Detection, Information Security, E-commerce, PMP, Strategy, Pre-sales, Cross-functional Team..., Program Management, Leadership, Managed Security..., Task Force Management, Network Security
Education
Bryant University 1998 — 2001
MBA
University of Rhode Island 1989 — 1994
BA
Toll Gate High School 1985 — 1989
High school diploma
Re:Sources February 2015 - Present
Re:Sources July 2014 - February 2015
National Employment Law Project July 2013 - July 2014
Success Academy Charter Schools June 2013 - August 2013
John Jay College January 2012 - June 2013
CompuCom January 2013 - May 2013
Borough of Manhattan Community College June 2008 - January 2012
Borough of Manhattan Community College August 2011 - October 2011
Skills
Windows 7, Windows Server, Technical Support, Software Installation, Troubleshooting, Windows, Computer Hardware, Microsoft Office, Hardware, Active Directory, Outlook, Mac OS, Network Infrastructure, Remote Desktop, Data Migration
Education
John Jay College of Criminal Justice 2012 — 2014
Bachelor's degree, Computer
Borough of Manhattan Community College 2011 — 2011
Certificate of completion, A+ Certification Prep Class
Borough of Manhattan Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Office operations and applied science
Zipps Millspaugh Holding Company, LLC. 2006 - Present
UBS 2005 - 2006
Sun Microsystems 2000 - 2004
TEKsystems 1999 - 2000
CompuCom 1997 - 1999
United Artists 1996 - 1997
Skills
Team Leadership, Project Management, Program Management, Networking, Management, Security, Strategic Planning, Customer Service, Team Management, Data Analysis, Technical Support, Microsoft Office, HTML, Servers, Decision Analysis, IT Infrastructure..., Mineral Rights, Revenue Forecasting, Personal Financial..., Retention Strategies, Technical Presentations, Customer Satisfaction, IT Solutions, Supervisory Experience, SQL, Issue Resolution, Coaching, Microsoft Project, Building Relationships, Root Cause Analysis, ITIL, Vendor Management, Enterprise Software, Leadership, Information Technology
Education
Boston University 1987 — 1991
Bachelor of Science in Business Administration, Finance and Operations
Denver Technical College 1995 — 1997
Associate of Science (A.S.), Network Administration
Brewster Academy 1984 — 1987
JoAnn Fabric & Crafts August 2011 - August 2014
Vehicle Administrative Services December 2009 - August 2010
Goose Cottage May 2006 - December 2008
Don Mechanic Enterprises January 2000 - April 2006
The Container Store 1997 - 1999
CompUSA 1996 - 1997
CompuCom 1990 - 1996
Farm & Home Savings 1985 - 1990
Toni Fulfer & Associates 1984 - 1985
Zak's Specialty Stores Inc. 1983 - 1984
Skills
Customer Service, Sales, Business, Entrepreneurship, Merchandising, Product Development, Call Center, Research, Auditing, Retail Sales, Team Leadership, Call Centers, Recruiting, Inventory Management, Advertising, Trade Shows, Team Building, Management, Training, Sales Management, Account Management, Retail
Education
Brookhaven Community College
Business
North Garland High School
CompuCom January 2013 - Present
support.com July 2008 - December 2012
Fujitsu Services December 2007 - July 2008
Ciber August 2007 - December 2007
Spherion October 2006 - August 2007
Skills
Active Directory, Computer Hardware, Troubleshooting, XP, Windows 7, Networking, VPN, Software Installation, Windows, DHCP, DNS, Operating Systems, Technical Support, Network Administration, Servers, Hardware, Computer Repair, Disaster Recovery, Wireless Networking, Microsoft Exchange, Help Desk Support, Cisco Technologies, Antivirus, TCP/IP, Laptops, Security, Data Center, CompTIA A+ Certification, VoIP, System Administration, Microsoft Technologies, Computer Security, Virtualization, Windows XP
Education
Brookhaven Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
University of Houston 1991 — 1993
B.A, Political Science
Coldwell Banker Residential Brokerage September 2012 - Present
Coldwell Banker Residential Brokerage November 2009 - November 2012
Masters Realty, LLC March 2001 - December 2009
Mammothgolf.com February 2000 - April 2001
CompuCom February 1997 - August 2000
Deloitte August 1993 - June 1996
Skills
Real Estate, Residential, Sellers, Real Estate Transactions, Selling, Short Sales, Relocation, Investment Properties, First Time Home Buyers, Buying, Property Management, Negotiation, Foreclosures, Investors, Realty, Real Estate Investment, Property, Referrals, New Home Sales, Residential Homes, FHA, Buyers, Real Estate Development, Move Up Buyers, Real Property, Single Family Homes
Education
Bucknell University 1989 — 1993
BSBA - ACCOUNTING
CompuCom May 2015 - Present
CompuCom August 2009 - Present
Skills
IT Outsourcing, ITIL, IT Service Management, Managed Services, Outsourcing, Program Management, Governance, Service Delivery, Contract Negotiation, IT Transformation, IT Strategy, Management, Vendor Management, Project Management, Security, Business Process..., Consulting, Data Center, Project Portfolio..., Management Consulting, Cloud Computing, Professional Services, Enterprise Architecture, Six Sigma, Disaster Recovery, Persona Management, Strategy, Pre-sales, SaaS, SDLC, Enterprise Software, IT Management, Information Technology, IT Operations, Infrastructure, Integration, Leadership, Solution Architecture, Solution Selling, Start-ups
Education
Brenau University 1986 — 1988
MBA
University of North Georgia 1982 — 1986
BS
ABBTECH April 2012 - Present
CompuCom January 2004 - February 2012
Skills
Windows 7, Technical Support, Computer Hardware, Active Directory, XP, Troubleshooting, Help Desk Support, Security, Disaster Recovery, Software Documentation
Education
American Institute of Massage Therapy 2003 — 2004
LMT, Massage Therapy
Broward College 2001 — 2003
none, History
Securus Technologies June 2005 - Present
CompuCom March 1998 - June 2005
CompUSA January 1998 - March 1998
Stream International January 1997 - January 1998
Fun/Ed March 1992 - January 1997
Town North Bank March 1985 - May 1995
Skills
Call Center, Troubleshooting, Vendor Management, Technical Support, VoIP, Telecommunications, Training, Call Centers, Management, Project Management, Software Documentation, Computer Hardware, CRM, Customer Service, Telephony, Workforce Management, Customer Satisfaction, Hardware, IT Service Management, TCP/IP, Disaster Recovery, Computer Network..., Data Center, Team Leadership, Process Improvement, Customer Experience, WAN, Service Management, Avaya, Service Delivery, SIP, Account Management, Networking, System Administration, Customer Retention, Visio, Switches, IVR, Product Management, Integration, Cross-functional Team..., Leadership, Managed Services, Servers, Operations Management, Cisco Technologies, Mobile Devices, Active Directory, Wireless, ITIL
Education
Brookhaven Community College 1994 — 1996
Associates, Programming
ePlus inc. September 2013 - Present
CompuCom November 2011 - September 2013
Cisco July 2006 - August 2011
IGX Global January 2006 - July 2006
Netivity Solutions August 2002 - December 2005
Skills
Cloud Computing, Cisco Technologies, Channel Partners, Computer Security, Citrix, Data Center, Demand Generation, Enterprise Software, Firewalls, Go-to-market Strategy, Juniper, LAN-WAN, Leadership, Managed Services, Management, Microsoft Exchange, Networking, Operating Systems, Pre-sales, Professional Services, Program Management, SaaS, Sales, Security, Selling, Software Documentation, Solution Selling, Unified Communications, VPN, Virtualization, Windows, Wireless, Network Architecture, Network Security, Strategy
Education
Bryant University 1999 — 2002
bachelor, Business Administration with a computer information systems concentration
WOW! Internet, Cable & Phone March 2013 - December 2014
CenturyLink, Enterprise Business June 2011 - November 2012
tw telecom, inc. February 2008 - June 2011
PAETEC July 2007 - February 2008
XO Communications February 2001 - February 2006
Winstar Communications February 2000 - February 2001
MicroAge January 1998 - October 1999
CompuCom November 1995 - January 1998
AT&T August 1993 - November 1995
Skills
Managed Services, Telecommunications, Cloud Computing, Co-location, MPLS, IP, VoIP, Solution Selling, Account Management, Strategy, Metro Ethernet, Unified Communications, Channel Partners, Networking, Telephony, PRI, Network Design, Data Center, Direct Sales, SIP Trunking, Project Management, Ethernet, Salesforce.com, Business Development, Selling, Disaster Recovery, Sales Operations, Professional Services, SaaS, Sales, SIP, Hosted Services, Wireless, WAN, IaaS, Optical Fiber, T1, Sales Engineering, Channel, Savvis Certified, PaaS, Cloud Computing IaaS, Management, Leadership, Sales Process, Pre-sales, Strategic Partnerships, Channel Sales, Channel Strategy, Sales Channel...
Education
Brigham Young University 1986 — 1988
Experis August 2015 - Present
VCE May 2012 - May 2015
VCE - Virtual Computing Company May 2012 - January 2014
Microsoft January 2011 - September 2012
CompuCom August 1999 - May 2008
Insight May 2001 - August 2005
CompUSA March 1994 - July 1999
Skills
Project Planning, Sales Operations, PMP, Employee Training, Project+, Solution Selling, Jive Community, Jive Administration, Sales Process, Business Development, Sales Enablement, Team Leadership, Strategy, Multi-channel Marketing, Enterprise Software, Professional Services, Channel Partners, Partner Management, Cloud Computing, Account Management, Management, Salesforce.com, Sales, Selling, Virtualization, Customer Service, Direct Sales, Software Industry, Project Management, Forecasting, Lead Generation, Storage, Pre-sales, Key Account Management, Vendor Management, Software Sales, Customer Relations, Contract Negotiation, Channel Marketing, Sales Support, Product Management
Education
University of North Texas 1988 — 1991
Bachelor’s Degree, Business
Brookhaven Community College 1985 — 1987
Associate’s Degree, Business Management, Marketing
R L Turner 1981 — 1985
High School
Insight September 2013 - Present
KIS July 2011 - August 2013
CompuCom November 2009 - June 2011
AMERICAN POWER CONVERSIONS CORPORATION / SCHNEIDER CPCS January 2006 - December 2008
3COM January 2005 - January 2006
AMERICAN POWER CONVERSIONS June 2004 - January 2005
ENTERASYS NETWORKS August 2000 - April 2002
MicroAge AIS 1996 - 1999
Whole Earth Business Systems 1989 - 1994
Skills
Data Center, Channel Partners, SaaS, Partner Management, Channel, Selling, Managed Services, Management, Networking, Solution Selling, HP Networking, Strategy, Sales Operations, VoIP, Storage, VMware, VSP5, vSphere, HP..., Account Management, Sales, Cisco Technologies, HP, Enterprise Software, Professional Services, Direct Sales, Cloud Computing, Sales Process, Virtualization, Salesforce.com, Strategic Partnerships, Go-to-market Strategy, Channel Sales, CRM, Lead Generation
Education
Brookdale Community College 1975 — 1976
1 year
Philips Healthcare - Telehealth Solutions July 2014 - December 2014
Philips (Lifeline, Remote Cardiac Service and Telehealth) May 2005 - December 2013
Philips Lifeline May 2003 - May 2005
PharMerica Corporation September 2002 - January 2003
CompuCom January 1998 - November 2001
Skills
Accounts Receivable, Sales, SAP, Invoicing, Access, Sarbanes-Oxley Act, Process Improvement, Management, Medical Devices, Team Building, Cash Flow, Salesforce.com, PeopleSoft, Forecasting, Cross-functional Team..., Strategic Planning, Financial Analysis, Sales Operations, Customer Service, Account Management, Accounts Payable, Pricing, Budgets, Analysis, Financial Reporting, Business Planning
Education
Bridgewater State University 1984 — 1988
Bachelor of Science, Business Management
Foxboro High School, Foxboro, MA
High School
Adlib Software September 2014 - Present
Halton Baseball Academy June 2011 - Present
Adlib Software June 2013 - September 2014
CompuCom September 2009 - June 2013
City of Mississauga January 2008 - January 2009
Skills
Team Leadership, Strategic Planning, Customer Service, Business Development, Marketing Strategy, Budgets, Vendor Management, Coaching, Event Planning, Marketing, Lead Generation, Market Research, Strategy, Program Management, Sales
Education
Brock University 2005 — 2009
BA, Honours, Marketing
Niagara College 2003 — 2005
Diploma, International Business
Ameris Bank February 2007 - Present
CompuCom March 2001 - February 2007
Skills
Banking, Risk Management, Disaster Recovery, Financial Risk, Portfolio Management, Financial Analysis, Business Process..., Windows, Management, Networking, Security, Information Security, Project Management, Information Security..., Vendor Management, IT Operations, Data Center, Virtualization, Cloud Computing, Network Security
Education
Brewton-Parker College
Business Administration and Management, General
Colquitt County High School
Diploma, General Studies Advance Placement, College Prep
Columbus State University
Business Administration and Management, General
Valdosta State University
Business Administration and Management, General
Brandon's Networking Services June 2014 - Present
Teleperformance January 2015 - April 2015
CompuCom August 2014 - November 2014
One Dot Systems February 2014 - June 2014
Orange Coast Communications April 2013 - January 2014
Cypress Communications April 2012 - April 2013
AT&T U-Verse March 2010 - April 2012
US Army July 2002 - March 2009
Skills
Telecommunications, VoIP, Troubleshooting, Wireless, IP, Call Centers, Telephony, Cabling, Switches, Routers, Technical Support, Ethernet, Online Gaming, POTS, Comcast, AT&T U-Verse, Coax, Customer Service, Customer Satisfaction, Software Installation, LAN-WAN, Wireless Networking, Computer Network..., Computer Hardware, WAN, Network Design, Networking, VPN, Cisco Technologies, Network Engineering, Fiber Optics, Windows 7, Windows XP, Testing, Hardware, Laptops, DSL, Data Center, DHCP, DNS, Operating Systems, Information Technology, Help Desk Support, Managed Services, IT Operations, Broadband, ISDN, TCP/IP, T1, System Deployment
Education
New Horizons 2013 — 2014
IT Certifications, It certifications
United States Army Signal School 2006 — 2007
Military Communications, Signal Support Specialist, 4.0
Broward College 2003 — 2006
Associate of Arts (A.A.), Computer Science
United States Army Signal School 2002 — 2003
Military Communications, Telephone Switchboard, 4.0
Oakdale Junior High School June 2015 - Present
Aspire Public Schools January 2013 - June 2015
E. & J. Gallo Winery May 2011 - January 2013
E & J Gallo Winery November 2007 - May 2011
E. & J. Gallo Winery May 2003 - November 2007
CompuCom 1996 - 2003
Skills
Project Management, Diversity Training, Program Management, Management, Training Delivery, Compliance, Differentiated..., Curriculum Design, Presentations, Communication Skills, Microsoft Technologies, Teaching, Workshop Facilitation, Training, Team Leadership, Team Building, Strategy, Staff Development, Recruiting, Public Speaking, Organizational..., Microsoft Office, Leadership Development, Leadership, Interviews, Instructional Design, Employee Relations, Employee Training, Coaching, Data Analysis, Human Resources, Networking, Talent Management
Education
Brandman University, Part of the Chapman University System 2012 — 2013
Single Subject Credential, Mathematics
Chapman University 2007 — 2010
BA, Organizational Leadership
self-employed January 2001 - Present
XLConnect April 1997 - February 2000
CompuCom February 1994 - March 1997
Education
Harvard Kennedy School of Government 1985 — 1986
CAGS, government IT management
University of Massachusetts, Amherst 1967 — 1968
MA, symbolic logic
Boston Latin School 1959 — 1963
Diploma
Netsmart Technologies January 2012 - Present
Netsmart Technologies July 2011 - January 2012
Honda R&D September 2010 - June 2011
CompuCom September 2010 - June 2011
Compucom Systems, Inc January 2009 - September 2010
Airwave Networks August 2005 - August 2008
Skills
Troubleshooting, Critical Thinking, Project Planning, Software Deployment, Interpersonal Skill, Communication, Windows, Intersystems Cache, Windows Server, Servers, VMware, Integration, Hardware, Cisco Technologies, Active Directory, Linux, Networking, Microsoft SQL Server, Software Installation, DNS
Education
Bowling Green State University 2003 — 2008
B.S, Computer Science
SmartBear Software February 2013 - Present
Flowserve April 2012 - September 2012
GE Aviation August 2011 - March 2012
United Way of Greater Nashua September 2010 - December 2010
CompuCom November 2005 - March 2010
self-employed January 2002 - November 2005
Town of Billerica November 2003 - April 2005
MAPICS January 1999 - July 2001
The Clarks Companies, N.A. December 1997 - November 1998
Computer Express, Inc. (CEI) December 1996 - October 1997
Skills
Windows 7, XP, Desktop Support, Troubleshooting, Problem Solving, Software Installation, Computer Hardware, People Skills, Service Desk, MS Office Suite, Process Improvement, Technical Support, Microsoft Office, Lotus Notes, Customer Service, Hardware, Operating Systems, Enterprise Software, Visual Basic, CRM, Project Management, SQL, Software Documentation, Networking, Windows, Oracle, Windows XP, Business Intelligence
Education
Hands On Technology Transfer Inc. 2011 — 2011
Microsoft SQL Server Administration and Development
SKillsoft A+ Essentials 2009 — 2009
Middlesex Community College 2005 — 2005
Data Communications and Networking
Boston University
Creating and Managing a Web Server using MS Internet Information Server
Oracle Education Center
Oracle for Experienced SQL Users
Quinnipiac University
BS, Information Systems
Quinnipiac University
AS, Accounting
Woodlawnds High
Be The Match operated by National Marrow Donor Program July 2015 - Present
CompuCom August 2014 - July 2015
Cargill August 2013 - June 2014
IBM/BestBuy August 2011 - November 2012
MN State Patrol June 2005 - September 2008
Skills
Troubleshooting, XP, Windows 7, Customer Service, Windows Server, Recruiting, Microsoft Office, Customer Satisfaction, Microsoft Excel, Computer Hardware, Active Directory, PowerPoint, Windows XP, WAN, Networking, Servers, DNS
Education
Minnesota State University, Mankato 2012 — 2016
Graduate Program, IT Management
Brown College 2003 — 2011
Bachelor, Information and Networking Technology
CompuCom July 2013 - Present
Momentum Design Lab January 2013 - July 2013
Collabera October 2011 - November 2012
Longtop International September 2004 - May 2011
Volt March 2004 - August 2004
Microsoft May 2000 - June 2003
Microsoft 1998 - 2000
MSNBC 1997 - 1998
Self Employed 1995 - 1997
Skills
Agile Methodologies, C#, Visual Studio, ASP.NET, Software Development, IIS, XML, SQL, Web Services, CSS, JavaScript, jQuery, SharePoint, LINQ, TFS, ASP.NET MVC, Web Applications, .NET, Microsoft SQL Server, REST, HTML, MVC, Databases, ASP, Web Development, SOAP
Education
Boston University 1986 — 1989
Bachelor of Arts (BA), English
New York University 1992 — 1995
Linguistics
Sorbonne 2003 — 2004
Intermediate French
Dallas Stars September 2015 - Present
CompuCom September 2015 - Present
VCE May 2015 - August 2015
City of Plano January 2015 - May 2015
General Dynamics Land Systems November 2011 - July 2013
General Dynamics Land Systems October 2010 - November 2011
Sony of Canada Ltd. September 2009 - October 2010
Skills
Program Management, Customer Service, Project Management, Proposal Writing, Microsoft Excel, Project Planning, Process Improvement, Marketing Communications, Training, Leadership, Team Leadership, Team Building, Leadership Development, Public Speaking
Education
Southern Methodist University Dedman School of Law 2013 — 2016
Juris Doctor
Brescia University College 2005 — 2007
Carleton University 2001 — 2005
Bachelor’s Degree
Genesys March 2015 - Present
Vivint Solar November 2013 - February 2015
KRK Consulting January 2009 - February 2015
Parallels 2008 - 2009
BMC Software 2006 - 2007
BluWater Consulting, Inc. 2004 - 2006
CompuCom 2003 - 2004
BMC Software 2000 - 2003
Attachmate (WRQ) 1999 - 2000
Skills
Direct Sales, Channel Partners, Management, Business Development, Strategy, CRM, Professional Services, Business Alliances, Sales, Channel Sales, Start-ups, Program Management, Enterprise Software, Cloud Computing, Lead Generation, Sales Operations, Sales Management, Strategic Partnerships, Marketing, IT Sales, IT Asset Management, SaaS, Executive Management, Market Planning, Fly Fishing, Fly Fishing Guide
Education
Brigham Young University
BA, Mktg, Comms
CompuCom August 2015 - Present
Cameo Global July 2014 - August 2015
TEKSystems (Contractor) for Great American Insurance February 2014 - June 2014
Glotel (Contractor) for Avaya April 2012 - November 2012
Hill-Rom June 2009 - March 2012
Verizon Enterprise Solutions December 2004 - September 2008
Education
Xavier University
Master of Business Administration (MBA), Management Information Systems, General
Bowling Green State University
Bachelor of Arts (B.A.), Fashion Merchandising
Evoqua Water Technologies March 2014 - Present
Self Employed January 2002 - Present
Insight Global December 2013 - December 2013
Computer 911 September 2013 - November 2013
ManpowerGroup January 2012 - February 2012
CompuCom March 2011 - January 2012
American Family Insurance September 2010 - November 2010
GE Healthcare April 2010 - September 2010
ManpowerGroup February 2009 - November 2009
Cooper Power Systems July 2008 - September 2008
Skills
Active Directory, XP, Windows 7, Windows Server, Networking, Troubleshooting, Help Desk Support, Technical Support, Servers, VPN, Hardware, SharePoint, Microsoft Exchange, System Deployment
Education
PC ProSchools 2007 — 2007
Microsoft Certifications, Microsoft Operating Systems / XP / Server 2003
University Of Wisconsin - Marinette 2002 — 2003
Computer Science
New Horizons, Computer Learning Center
Sole Propietor January 2002 - Present
Sole Proprietor August 2008 - Present
PME 360 August 2013 - December 2013
CompuCom October 2011 - May 2012
Funky Rustic May 2011 - May 2012
Everyday Health, Inc (formerly known as Waterfront Media) June 2004 - August 2010
Everyday Health July 2009 - March 2010
Everyday Health, Inc (formerly known as Waterfront Media) March 2007 - September 2008
Captivating Canvas June 2001 - January 2002
WholeHealth New England November 1999 - June 2001
Skills
User Experience, Usability Testing, Photoshop, Research, Usability Engineering, Painting, Usability, Content Management, Project Management, Blogging, User Experience Design, Focus Groups, User Research, Heuristic Evaluation, Graphic Design, Social Media, Interaction Design, WordPress, User-centered Design, Wireframes, Fine Art, Art Education, User Acceptance Testing, Sales, Forums, Writing, Presentations, Renovation, Dreamwork, Illustration, Contextual Inquiry, Logo Design, Interviews, Photography, Video, Human Computer..., Editing, Data Analysis, Art, Web Content Management, Content Development, Qualitative Research, Creative Writing, SEO, Web Design, User Scenarios, User Interface, Joomla
Education
Brandeis University 1995 — 1997
BA, Anthropology
Drury High School
CompuCom January 2013 - Present
Teleperformance October 2010 - January 2013
Skills
C#, Microsoft SQL Server, Cloud Computing, Software Development, Agile Methodologies, SQL, .NET, Linux, Virtualization, Visual Studio, Java, XML
Education
Broward College 2014 — 2017
Associate’s Degree, Network and System Administration/Administrator
Florida Career College-Miami 2010 — 2012
Network Technician
Optimal Logistics - Authorized DHL Express Service Provider - Dallas January 2014 - January 2015
BYU-Idaho April 2014 - September 2014
Fall River Medical August 2013 - January 2014
CompuCom August 2010 - April 2012
Rigoberta Minchu Foundation January 2005 - September 2010
Teaching Services Larin America March 2009 - July 2010
Education
Brigham Young University - Idaho 2011 — 2018
Master's Degree, Zoology/Animal Biology
CompuCom August 2015 - Present
Freelance Artist August 2008 - Present
Stevenson Color, Inc. March 2015 - August 2015
Stevenson Color Inc. July 2014 - February 2015
Joann Fabrics September 2013 - May 2014
BGSU Technology Support Center January 2012 - December 2012
Stevenson Color, Inc. July 2009 - December 2012
BGSU Residential Computing Connection February 2011 - December 2011
Skills
Painting, Printmaking, Windows, Photoshop, Microsoft Office, Customer Service, HTML, Illustrator, Troubleshooting, Adobe Acrobat, Computer Hardware, Dreamweaver, Web Design, Graphic Design, Drawing, Microsoft Word, Packaging, Fine Art, Graphics, Visual Arts, Mac
Education
Bowling Green State University 2008 — 2014
Bachelor of Fine Arts (B.F.A.), 2D Studies in Painting and Printmaking
Xerox August 2015 - Present
Rosetta Stone April 2013 - June 2015
LiveMocha March 2009 - April 2013
Cognizant Technology Solutions December 2007 - November 2008
CompuCom April 2004 - 2007
Vanguard Managed Solutions 2004 - 2007
Virtual E-Services Networks, Inc. 2001 - 2004
VA Linux Systems 2000 - 2001
Winstar 1997 - 2000
The Internet Connection, Inc. 1997 - 2000
Skills
Cloud Computing, VoIP, Network Security, Linux, SQL, Mysql, Memcached, Unix, Network Monitoring Tools, Scalability, CouchDB, PHP, Python, Perl, Chef, Puppet, Apache, Tomcat, Distributed Systems, Load Balancing, F5 BigIP, Wowza, ITIL, Routers, Network Administration, Cisco Technologies, Amazon Web Services..., Bamboo, JIRA, Switches, Bash, Networking, Software Documentation, Servers, Integration, MySQL
Education
Bridgewater State University 1996 — 1996
Bachelor of Science (BS), Mathematics and Computer Science
New Testament Christian School 1994 — 1996
High School Diploma, High School/Secondary Diplomas and Certificates
Lexington Christian Academy 1992 — 1994
High School/Secondary Diplomas and Certificates
Cenveo (Formally National Envelope) 2011 - Present
CompuCom March 2011 - May 2011
Allpro Consulting Group, Inc. January 2011 - March 2011
Custom Computer Specialists May 2008 - August 2010
1Insight Corp. December 2006 - May 2008
Skills
Networking, Printers, Active Directory..., Active Directory, Norton Ghost, Microsoft Office, Dell Computers, HP, Mac OS X Server, CompTIA A+ Essentials, CompTIA A+ Certification, CompTIA Network+..., 3Com Switches, Apple, HP Proliant, Dell PowerEdge Servers, Cisco Routers, Mitel 3300, Microsoft Exchange, Toshiba, WinPE, Microsoft Office 2007, Windows 7, Windows Vista, Windows XP Pro, Windows 2000, Windows Server, Mac OS, OS X, MAC OS X Tiger, Wireless Networking, Home Networking, Troubleshooting, Operating Systems, Data Center, Software Installation, Network Security, Windows XP, Laptops, Technical Support, Blackberry Enterprise..., TCP/IP
Education
Briarcliffe College 2004 — 2007
Bachelor's Degree, Networking & Telecommunications
Creekview High School 1998 — 2002
SUNY Stony Brook
Master's Degree, Global Operations Management
Tolt Solutions June 2015 - Present
EngineeringMe August 2013 - Present
CompuCom April 2014 - June 2015
Trusted Tek, LLC March 2014 - December 2014
Malware Knights September 2013 - January 2014
Techzilla Tech Support June 2013 - September 2013
Broward College January 2013 - June 2013
Skills
CompTIA Network+, Software Engineering, Integration, Software Design, CompTIA, Computer Repair, CompTIA Server+, CompTIA Linux+ Powered..., CompTIA A+, CompTIA Security+, Mac OS, Windows 7, Mac OS X 10.8.4, Computer OS Repair, Direct Current Circuits, Windows Server 2008..., Computer Programming: C..., Engineering Technology..., Computer Programming:..., Alternating Current..., Linear Techniques, Microprocessors Embedd..., Digital Techniques, Windows Server, DC Circuits, AC Circuits, Network Administration, Software Installation, Troubleshooting, Cisco Routers, Switches, Computer Security, Wireless Networking, Routers, Remote Desktop, LAN-WAN, Computer Maintenance, TCP/IP, Wireless, Servers, VPN, Printers, A Certified, Network Security, DHCP, DNS, Windows Vista, Active Directory, Workstations, Information Security
Education
Broward College 2010 — 2013
Associate of Arts and Sciences (AAS), Computer Engineering Technology/Technician, 3.2/4.0
Broward College 2010 — 2016
Associate of Science (A.S.), Computer Systems Specialist, Computer and Information Sciences and Support Services
Broward College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Technology, Computer and Information Sciences and Support Services
Freshability.com October 2012 - Present
TigerText June 2014 - April 2015
Valant Medical Solutions 2013 - 2014
E2 Solutions LLC 2006 - December 2013
CompuCom 2007 - 2007
Apex Computer Solutions September 2005 - October 2006
Wareforce March 2004 - October 2004
IBM January 2001 - December 2003
Skills
Salesforce.com, Business Development, Account Management, Management, SaaS, Professional Services, New Business Development, Business Strategy, CRM, Leadership, Product Management, Selling, Solution Selling, Strategic Partnerships, Lead Generation, Storage, Sales, Sales Operations
Education
Brigham Young University 1997 — 2000
Bachelor of Arts, Political Science
Brigham Young University - Hawaii 1997 — 1997
Brigham Young University - Idaho 1993 — 1994
CSC August 2015 - Present
IBM May 2014 - August 2015
PEER 1 Hosting September 2012 - May 2014
GovConnection October 2010 - October 2011
SHI February 2009 - October 2010
Dell May 2005 - February 2009
Dell September 2003 - May 2005
IBM November 1998 - March 2003
CompuCom May 1996 - November 1998
Entex Information Services June 1995 - April 1996
Skills
Virtualization, Enterprise Software, Solution Selling, Data Center, VMware, SMB, Hardware, Pre-sales, HP, Storage, Software Sales, Account Management, Servers, Consultative Selling, Computer Hardware, Direct Sales, Storage Area Networks, Sales Management, Selling, SAN, NAS, SaaS, Disaster Recovery, Salesforce.com, Cloud Computing, Professional Services, Sales Operations, Managed Services, Product Management, Networking, Channel Partners, Enterprise Storage, Storage Solutions, Software Industry, Sales
Education
Brown College
BS, Electronics / Information Technology
Minnesota State University, Mankato
BA, Music/Electronics
CompuCom January 2007 - Present
Geek Squad January 2006 - January 2007
Andover High School December 2004 - June 2005
Skills
Network Administration, Windows 7, Windows Server, Windows XP Pro, DNS management, DHCP, IPv4, IPv6, Active Directory..., Apple Certified, CompTIA A+ Certification, Cisco Technologies, Norton Ghost, Windows, Software Installation, A+ Certified, DNS, BMC Remedy, Troubleshooting, Windows 7 Migration, Project Planning, Project Management, Laptops, Networking, System Deployment, Technical Support
Education
Brown College 2005 — 2007
Associate's degree, Computer Systems Networking and Telecommunications
Columbia Chemical 2012 - Present
CompuCom July 1995 - July 1999
ProPaint Plus January 1995 - July 1995
The Future Now May 1992 - September 1994
Skills
Customer Service, Customer Support, Logistics, DOT Certified, IMDG Certified
Education
Cleveland State University 2010 — 2010
Certificate
Southeastern Academy 1990 — 1990
Bowling Green State University 1989 — 1989
GTSAMERICA April 2015 - Present
NCR Corporation March 2014 - April 2015
Lockheed Martin Information Technology July 2011 - March 2013
Mann's RV 2013 - 2013
Kforce Technical Staffing 2000 - 2011
Dell Perot Systems Government Services October 2008 - February 2010
Peak Systems November 2007 - May 2008
Fujitsu Services July 2007 - August 2007
Sullivan & Cogliano - Boson, MA October 2006 - March 2007
CompuCom August 2005 - January 2006
Skills
Software Installation, Remote Desktop, Help Desk Support, Microsoft Office, Lotus Notes, VPN, Microsoft Remote Desktop, Windows XP Pro, Windows Vista, Dameware, Windows 8 Professional, Windows 7..., Windows 7 Migration, Windows 8, System Administration, HP
Education
Veterans Inc Academy 2010 — 2010
A+ Certication, A+ Certification
Boston University 2003 — 2004
Certificate, PC Repair, MCSE/MCSA & Server2003
Bristol Community College 1976 — 1980
Associates, Business Administration
Pape-Dawson Engineers January 2014 - Present
Tesoro May 2012 - January 2014
SHPS July 2009 - April 2012
St. Jude Medical December 2003 - December 2008
CompuCom July 1996 - October 2003
Skills
systems integration, software delivery, patch management, end-user documentation..., network connectivity, Windows 7 migrations, Troubleshooting, Project Management, Hardware, Windows 7, Software Installation, Integration, Networking, Printers, Servers, Software Documentation, System Administration, Windows
Education
Brown College 1984 — 1986
Associate Degree in Electronics Technology, Fundamental Electronics plus the Computers I&II, Communications and Audio electives.
IBM Canada February 2015 - Present
CompuCom 1997 - February 2015
Skills
Cloud Computing, Data Center, Virtualization, Solution Selling, Enterprise Software, Managed Services, IT Service Management, ITIL, Storage, Professional Services, SaaS, Disaster Recovery, Channel Partners, Unified Communications, HP
Education
British Columbia Institute of Technology
Cleveland Metropolitan School District August 2014 - Present
CompuCom April 2011 - August 2014
Tenable Event Services 2002 - July 2012
MurTech Consulting August 2011 - March 2012
Warrensville Heights City School District January 1998 - January 2009
LGCA 1996 - 2009
WVIZ 1990 - 2009
Warrensville Heights City School District August 1983 - June 1996
Skills
Network Administration, Web Design, Telephony, Troubleshooting, Technical Support, Computer Hardware, Active Directory, Windows 7, Disaster Recovery, Windows Server, A+ Certified, Networking, Training, Visio, Microsoft Office, System Administration, Call Centers, Staff Development, Leadership, Team Leadership, Access, Project Management, Vendor Management, Software Documentation, Telecommunications, Customer Service, Security, SharePoint
Education
New Horizons Computer Center 2010 — 2011
Comptia A+ Certification August 2012, Computer Technology
Bowling Green State University
Bachelors of Art, Communications
frog September 2012 - Present
Razorfish February 2008 - September 2012
Razorfish Microsoft 2008 - 2009
CompuCom November 2006 - November 2007
Sierra Systems Group March 1999 - November 2006
Skills
.NET, Agile, Integration, Scrum, Architecture, MOSS 2007, SharePoint, IIS, XSLT, ASP.NET, Web Services, SOA, Software Development, SQL Server, AJAX, XML, C#, ASP, SDLC, Visual Studio, Application Development, User Experience, Business Process..., WCF, Microsoft Technologies, JavaScript, Web Development, Enterprise Architecture, Windows Server, Web Applications, User Interface Design, SQL, T-SQL, Enterprise Content..., Technical Writing, Enterprise Software, HTML, CSS, Requirements Analysis, Information Architecture, Adobe Day CQ, JIRA, Agile Methodologies, Agile Project Management, Adobe, Microsoft Office..., Mobile Applications, Software Project..., Solution Architecture, jQuery
Education
British Columbia Institute of Technology 1995 — 1997
CST, Computer Systems
Contractor October 2009 - Present
Genzeon Healthcare May 2015 - June 2015
Sullivan and Cogliano March 2015 - April 2015
CompuCom August 2014 - February 2015
Randstad Technologies US January 2014 - March 2014
Perkins Paper Inc 2012 - 2013
Adecco Staffing, USA May 2011 - October 2011
Sullivan & Cogliano December 2007 - October 2009
Turbine, Inc February 2007 - October 2007
General Physics Corporation April 2006 - November 2006
Skills
Computer Hardware, System Administration, XP, Data Center, Microsoft Office, Printers, Unix, Windows, Shell Scripting, Customer Service, Software Documentation, Cabling, Perl, Netbackup, Ethernet, Documentation, Customer Relations, SLA, IMAC
Education
Bryant University 1986 — 1992
MBA
Providence College 1979 — 1983
BA
Classical High
1968 May 2013 — Present
Novell October 2009 — April 2013
City of Logan March 2002 — September 2009
Novell May 2000 — November 2001
CompuCom 1997 — 2000
College of Eastern Utah August 1995 — July 1997
Zions Bancorporation June 2016 — Present
Skills
Experienced Systems Administrator with in depth background in server operating system and mail software. Particular enterprise expertise in Enterprise Server Application administration, Linux, XenServer Virtualization, Fibre Channel SAN, and TCP/IP configuration and routing. MCSE and CNE certified. Background in the installation and configuration of Cisco routers and switches. Skilled troubleshooter working with numerous network, software and hardware-related issues. College faculty member in the field of desktop applications, HTML, accounting, and computer upgrade and repair. Specialties: CA Single Sign-on (Siteminder) Linux Cisco IOS Windows Server TCP/IP DNS DHCP XenServer Virtualization Novell Cluster Services Groupwise Mail LDAP Directory Services IBM SAN Storage Open Enterprise Server IBM Blade Center WebServer IIS and Apache Boot From SAN Fibre Network
Education
Utah State University 1993 — 1995
M.S., Business Information Systems and Education
Brigham Young University 1985 — 1993
B.S., Management-Finance
Snow College 1989 — 1990
Associate of Arts, General Education
Greatbatch, Inc. January 2014 - Present
Dean Foods April 2013 - January 2014
Dean Foods March 2012 - April 2013
Dean Foods April 2011 - March 2012
Dean Foods July 2009 - April 2011
Alliance Data September 2006 - June 2009
Celanese July 2005 - September 2006
CompuCom 1999 - 2003
Amadea Film Productions May 1996 - April 1999
Axium Payroll Services June 1989 - January 1996
Skills
Employee Relations, Talent Acquisition, Human Resources, Talent Management, Succession Planning, HRIS, Leadership, Recruiting, Trusted Business Partner, Management, Program Management, Project Management, Leadership Development..., Cross-functional Team..., Employee Engagement, Performance Management, Strategy, Employee Benefits, Training, Organizational Design, Interviews, Strategic Planning, College Recruiting, Policy, Deferred Compensation, Vendor Management, Workforce Planning, Process Improvement, Change Management, Temporary Placement, New Hire Orientations, Organizational..., Onboarding
Education
University of Texas at Dallas - Naveen Jindal School of Management 2001 — 2004
MA, Org Behavior and Strategy
Boston College 1986 — 1990
BA, Mathematics
Bank of America December 2013 - Present
Insight Global October 2013 - December 2013
HP Enterprise Services July 2011 - October 2013
McAfee October 2010 - June 2011
NetScout Systems August 2004 - December 2009
NetScout Systems August 2004 - December 2009
NetScout Systems August 2004 - December 2009
Microsoft (Agency Contract) November 2003 - July 2004
CompuCom September 2001 - November 2003
Hammerhead Technology Solutions, Inc. May 1999 - November 2003
Skills
Network Security, TCP/IP, CISSP, Security, Red Hat Linux, Networking, Enterprise Software, Information Security, DNS, CEH, Sniffer, McAfee, Microsoft Technologies, Test Planning, Guardium, Problem Analysis, Problem Solving, Log Analysis, Analytic Thinking, Critical Thinking, Thinking Outside The Box, Microsoft Certified..., Network Administration, Computer Security, Technical Support, Troubleshooting, Linux, Encryption, Servers, Data Center, Wireshark, Virtualization, IPS, Operating Systems, MCSE
Education
Brookhaven Community College
Coursework in Object Oriented & C Programming
University of Texas
Cross-Platform Application Development using Visual C++
Insight Global June 2014 - September 2014
Insight Global February 2014 - May 2014
TEKsystems April 2012 - May 2013
CompuCom August 2011 - November 2011
CompuCom April 2011 - June 2011
COMSYS January 2011 - April 2011
Manpower (Vicor) July 2010 - July 2010
CompuCom @ Fidelity Investments May 2010 - July 2010
CompuCom Excell Data (State Farm - NH September 2009 - February 2010
CompuCom (Allstate - NH/ME) July 2009 - September 2009
Skills
A+ Certified, Deployment, Technical Support, Networking, Desktop Computers, Norton Ghost, Windows Vista, DNS, Help Desk Support, Virtualization, DHCP, Antivirus, VMware ESX, System Deployment, Remote Desktop
Education
Boston University
Under Construction August 2010 - Present
Network Solvers, Inc. August 2009 - November 2010
Union Gospel Mission - Dallas September 2008 - July 2010
Internet America May 2007 - August 2009
CompuCom September 1998 - August 2001
Skills
Network Security, Help Desk Support, System Administration, Network Administration, Troubleshooting, Networking, Routers, Technical Support, Firewalls, VPN, Remote Desktop, Software Installation, Operating Systems, Printers, Information Technology, Laptops, Windows
Education
The University of Dallas 1995 — 2004
Latin, Shakespeare, Medieval Studies
Brookhaven Community College 1994 — 1996
A.A., General
Accenture December 2014 - Present
Accenture March 2013 - December 2014
CompuCom February 2012 - March 2013
Accenture December 2008 - February 2012
CDW May 2007 - December 2008
Skills
Solution Selling, Salesforce.com, Account Management, Enterprise Software, Cloud Computing, SaaS, Sales Process, Professional Services, Managed Services, CRM, Data Center, Business Development
Education
Bradley University 2004 — 2007
Capgemini June 2013 - Present
Heartland Payment Systems August 2010 - June 2013
CompuCom July 2009 - August 2010
Dr Pepper Snapple Group February 2008 - July 2009
Signature Technology Group September 2006 - September 2007
Electronic Data Systems March 2006 - September 2006
Electronic Data Systems January 2004 - March 2006
Electronic Data Systems August 2002 - March 2004
Electronic Data Systems August 2001 - August 2002
Electronic Data Systems March 1999 - August 2001
Skills
Data Center, ITIL, Incident Management, Service Delivery, Customer Satisfaction, Management, IT Service Management, Troubleshooting, Servers, Operating Systems, IT Outsourcing, Change Management, Disaster Recovery, IT Operations, Vendor Management, Technical Support, Outsourcing, Integration, IT Management, Unix, Cross-functional Team..., System Administration, Leadership, IT Strategy, PMP, Networking, Security, SharePoint, Visio, Analysis, Service Desk, Storage, Team Leadership, Information Technology, Process Improvement, WAN, Business Analysis, Call Centers, VMware, Hardware, System Deployment, SDLC, PMO, Infrastructure, Help Desk Support, Active Directory, Cloud Computing, HP, Business Process, ITIL Certified
Education
Broward College 1984 — 1986
Associate of Arts, Business Administration
CompuCom June 2007 - Present
Vanguard Managed Solutions April 2005 - June 2007
Vanguard Managed Solutions April 2000 - April 2005
Motorola February 2000 - April 2000
Education
Bristol Community College 1997 — 2000
Sellside, Inc. November 2013 - Present
Resurgent Capital Services July 2011 - November 2013
Federal Home Loan Bank of Cincinnati March 2010 - July 2011
Business Integration Group October 2008 - March 2010
Robert Half Technology December 2007 - October 2008
Envolve Commerce 2008 - 2008
TopCoder November 2006 - December 2007
CompuCom March 2006 - November 2006
Robert Half Technology July 2005 - March 2006
CB Richard Ellis November 2004 - June 2005
Skills
T-SQL, ASP.NET MVC, Node.js, JavaScript, Git, C#, Github, Microsoft SQL Server, SSRS, Web Development, IIS, .NET, SSIS, Database Design, LINQ, Visual Studio
Education
Xavier University 2008 — 2010
MBA, Business Intelligence
Xavier University 2007 — 2008
Certificate, Pre-MBA
Bowling Green State University 1997 — 2001
Bachelors, Computer Science
CompuCom December 2000 - Present
CompuCom 1998 - Present
Skills
ITIL Foundations..., Six Sigma, ZD, ITIL, SaaS, Service Delivery, Managed Services, Project Management, Service Management, Leadership, Management, SharePoint, IT Service Management, Data Center, Vendor Management, Analysis
Education
Brookhaven Community College 1994 — 1996
Atomic Data August 2012 - Present
CompuCom April 2010 - August 2012
SUPERVALU September 2009 - April 2010
SUPERVALU Services India Pvt. Ltd November 2007 - August 2009
SUPERVALU Inc October 2005 - November 2007
Electronic Data Exchange and Corporate Business Systems, Carlson Companies, Inc January 2001 - October 2005
United Behavioral Health June 1998 - January 2001
KBB Inc. DBA Airport Pharmacy April 1988 - June 1998
Skills
Key Account Management, Program Management, Project Management, Software Project..., Cross-functional Team..., Leadership, ITIL v3 Foundations..., Business Analysis, SDLC, Requirements Analysis, Requirements Gathering, Integration, Business Process, Process Improvement, Vendor Management, Six Sigma, Consulting, Data Center
Education
Brown College
Computer Software Engineering
Normandale College
Pre-Pharmacy Studies
CompuCom Sr. IT EngineerPublishOne1998 - 2002
Chordiant Software 1992 - 1994
Skills
Cloud Computing, Active Directory, VMware, Virtualization, Linux, System Deployment, Disaster Recovery, Software Development, Vendor Management
Education
Brigham Young University 1968 — 1972
TEKsystems at Kohler Company February 2015 - Present
CompuCom February 2008 - January 2015
Rockwell Automation thru January 2008 - May 2008
Skills
Troubleshooting, Technical Support, Hardware, Laptops, Software Installation, Help Desk Support, Lotus Notes, Access, Remote Desktop, Dell Computers, XP, Active Directory, Windows 7, Printers, A+ Certified, Computer Hardware, Windows Server, Network Administration, HP, Business Process, TCP/IP, Norton Ghost, Windows XP
Education
PC ProSchools 2007 — 2008
PcProSchools 2007 — 2008
Kettle Morain Lutheran High School 1991 — 1995
Moz June 2012 - Present
Washington Bikes March 2012 - Present
Mims IT Services April 2007 - June 2012
Spokane Software Systems, Inc. September 1991 - March 2007
CompuCom 1990 - August 1991
ComputerLand of Orem September 1983 - 1990
Tandy Computer Center January 1983 - August 1983
Skills
Perl, C++, Catalyst, MySQL, Linux server..., DBIx::Class, Moose, Twitter API, APIs, Web Development, .NET, Linux System..., Linux, Open Source, C#, MVC, HTML, PostgreSQL, Software Development, Git, XML, Unix, SQL, PHP, Troubleshooting, AJAX, Apache, JavaScript, Programming, Web Applications
Education
Paonia High School 1976 — 1979
Brigham Young University
SunGard Availability Services July 2012 - Present
SunGard Availability Services October 2010 - June 2012
CompuCom November 2009 - September 2010
Bay Broadband LLC April 2007 - January 2009
Cisco Systems May 1997 - November 2003
Apex Global Internet Services December 1993 - February 1997
Skills
Disaster Recovery, Networking, Cisco Technologies, Firewalls, Network Design, Juniper, Troubleshooting, VoIP, Network Engineering
Education
Capella University 2009 — 2010
BS, IT Project Management
Brown University
CompuCom July 2011 - Present
BP January 2009 - June 2010
BP October 2007 - December 2008
BP March 2006 - September 2007
BP January 1999 - February 2006
BP January 1990 - December 1998
BP June 1988 - December 1989
City of Houston January 1987 - June 1988
Marathon Oil Corporation June 1981 - December 1986
Skills
IT Service Management, ITIL, Governance, Performance Management, Infrastructure..., Integration, IT Operations, Resource Management, Vendor Management, Enterprise Architecture, Project Delivery, Business Process, Data Center, IT Management, Mergers & Acquisitions, Service Delivery, Servers, Project Management, Project Portfolio..., Change Management, Outsourcing, Service Desk, PMP, Disaster Recovery, Information Technology, Program Management, Management, Strategy, Software Project..., PMO, Leadership, IT Strategy, Infrastructure, Telecommunications, IT Outsourcing, Managed Services, Service Management, Business Process..., Incident Management, Solution Architecture, Business Transformation, CRM, System Deployment, SDLC, Cloud Computing, Business Continuity, SharePoint, Professional Services, Security, Enterprise Software
Education
Bowling Green State University 1977 — 1981
BS, Computer Science
FM Global November 2006 - Present
OneBeacon Insurance 1999 - 2006
Commercial Union Insurance April 1996 - January 1999
CompuCom 1995 - 1996
High Technology Solutions 1992 - 1995
United States Navy Reserve 1985 - 1993
SRS Technologies 1990 - 1992
Skills
Servers, Windows Server, Windows, Disaster Recovery, SDLC, VMware, Virtualization, Cloud Computing, Visio, SharePoint, Active Directory, Troubleshooting, Security, Infrastructure, Architectures, Web Applications, Leadership, Networking, Managerial Finance, Management, Architecture
Education
Bryant University 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management
Worcester State College 1985 — 1990
Bachelor's Degree, Physics / Computer Science
Dennis-Yarmouth Regional 1981 — 1985
HS
Communication Systems Specialists, LLC April 2014 - Present
Event Sound and Lighting 2001 - Present
CompuCom November 2009 - March 2014
CompuCom January 2009 - February 2010
Getronics July 2007 - December 2008
GCM Inc February 2005 - May 2006
ISD 196 2003 - 2006
Skills
XP, Software Installation, Troubleshooting, Laptops, Windows, Windows 7, Windows Server, DNS, HP, Computer Hardware, Help Desk Support, Servers, Technical Support, Wireless Networking, DHCP, VPN, Windows XP
Education
Brown College 2003 — 2006
Bachelors, Information Technology
NCR Corporation March 2012 - Present
CompuCom March 2002 - March 2012
Warranty Corporation of America July 2000 - January 2002
Skills
Hardware, Servers, Computer Hardware, Troubleshooting, TCP/IP, Active Directory, Operating Systems, HP, XP, Windows 7, Software, Remedy Ticketing System, Windows NT, MCSE 2003, CompTIA A+ Certification, Asset Life Cycle..., Service Level Agreements, Peripherals, HP Server Hardware, Dell Workstations, Cisco Routers, Lexmark Printers, IBM Certified, Lenovo Certified, Windows XP Pro, Windows 2000, Microsoft Office
Education
Marymount University
Business Administration and Management, General
Broward Community College
Business/Commerce, General
CompuCom July 2010 - Present
CompuCom May 2010 - July 2010
Procedo, Inc. April 2005 - May 2010
Skills
Switches, Technical Support, A+ Certified, Laptops, Remote Desktop, Antivirus, Printers, TCP/IP, System Administration, Hardware Support, Windows 7, Disaster Recovery, Computer Hardware, XP, Servers, Service Delivery, Desktop Administration, CompTIA, Network Administration, DNS, Windows Server, Data Center, Troubleshooting, Workstations, CompTIA A+ Certification, Active Directory, Virtualization, HP, Windows, IT Operations, Storage, VPN, Managed Services, Vendor Management, Help Desk Support, Compaq, Dell Computers, Routers, DHCP, Hardware, IT Service Management, Wireless Networking, Operating Systems, System Deployment, Software Installation, Computer Repair, Norton Ghost, LAN-WAN, Citrix, Windows XP
Education
Brown College
PC/MAC LAN, Windows, Mac, Linux, Office
FG Internetwork ConsultantCyber Consultants Inc.2010 - 2014
Kettle Creek 2009 - 2009
CompuCom 2009 - 2009
Hudson Health Plan 1999 - 2005
Skills
Cisco, VPN, Switches, Firewalls, Network Security, Data Center, Security, VMware, TCP/IP, Windows Server, Virtualization, WAN, Windows, Troubleshooting, Active Directory, Routers, VoIP, Linux, DHCP, Telecommunications, CCNP, Network Administration, BGP, CCNA, Routing, ASA, Cisco Call Manager, MPLS, Network Design, Operating Systems, Cloud Computing, Unix, Wireless, IP, IDS, Network Architecture, DNS, Cisco Technologies
Education
Briarcliffe College
CompuCom December 2010 - Present
CompuCom January 2008 - December 2010
Skills
Cisco Technologies, Switches, Routers, BGP, OSPF, VPN, Firewalls, LAN-WAN, Cisco IOS, WAN, Frame Relay, Routing, Data Center, Vendor Management, Troubleshooting, Networking
Education
Bryant University
Nordstrom March 2015 - Present
CompuCom September 2014 - March 2015
CompuCom August 2013 - September 2014
CompuCom August 2012 - August 2013
CompuCom February 2012 - August 2012
JPMorgan Chase August 2011 - January 2012
Quorum Review, Inc June 2009 - August 2011
Quorum Review May 2006 - June 2009
Quorum Review July 2004 - May 2006
Quorum Review July 2003 - July 2004
Skills
Usability Testing, User Experience, Information Architecture, Heuristic Evaluation, Agile Methodologies, User-centered Design, Mobile Devices, Interaction Design, Usability
Education
University of Washington 2009 — 2010
Certificate, User-Centered Design
University of Washington 2008 — 2010
MS, Information Management
University of Washington 2003 — 2004
Certificate, Editing
Brandeis University 1998 — 2002
BA, Near Eastern & Judaic Studies
Wells Fargo August 2012 - Present
Fiserv March 2012 - August 2012
Peak 10 June 2010 - June 2012
Wells Fargo September 2010 - January 2012
AT&T August 2008 - August 2010
Medflow, Inc. January 2008 - August 2008
CompuCom June 2006 - October 2007
Bank of America July 1999 - June 2005
Westin Hotels & Resorts 1980 - 1982
Skills
Network Security, Cisco, IIS, Routers, Disaster Recovery, Cisco Technologies, Microsoft SQL Server, Business Continuity..., Windows Server, Dell PowerEdge Servers, HP Openview, HP Server Hardware, HP SIM, Cisco Call Manager, BGP, OSPF, Risk Management, Fortinet, Technical Writing, Incident Management, Problem Management, Project Planning, Switches, VMware ESX, Microsoft Exchange, Security, Process Improvement, Vendor Management, Network Administration, SharePoint, Visio
Education
Rowan Cabarrus Community College 2008 — 2010
A.S, Information Security
Dover Business College 1994 — 1995
Diploma, Computer Programming
Broward College 1990 — 1992
AS, Electronic Engineer
APN Software Services Inc. October 2013 - December 2013
McLane Company, Inc. June 2013 - June 2013
Associa April 2013 - May 2013
Compucom/Matrix February 2013 - May 2013
CompuCom October 2012 - March 2013
Pinnacle Staffing April 2011 - October 2012
AT&T U-Verse Contractor August 2010 - October 2011
Telvista Inc December 1999 - April 2009
Dial-A-Tech and Dell contracts, Telvista, Inc March 2004 - February 2005
Wolf Camera/Fox Photo March 1993 - December 1999
Skills
Team Leadership, Goal Oriented, Flexible Schedule, PC, Windows 7, Windows, Active Directory, Citrix, Troubleshooting, Windows Server, Ubuntu 9.10, Windows 8, Microsoft Office 2007, Microsoft Office 2010, Android, Amdocs Clarify, TeamViewer, PC Anywhere, PeopleSoft, Kronos, Witness, Remedy Ticketing System, Clarify, Service Now, Net Meeting, Cisco VPN, Training & Development, LogMeIn, Thin Client, Office 2010, Exchange 2010/2007/2003, Citrix Metaframe, UltraVNC, Microsoft Lync 2010, Windows Phone, Zenprise, Hardware, Networking, Software Installation, Employee Training, Customer Satisfaction
Education
Southern Methodist University 1999 — 1999
Networking Technologies, School of Engineering and Applied Sciences
Kaplan University School of Business 2008 — 2014
Bachelor of Science, Business Management- Health Care Management
Boston University 1981 — 1983
BS in Liberal Arts
Entertainment One January 2012 - Present
CompuCom November 2007 - December 2011
Unity Food Corp December 2003 - September 2007
Fujitsu Consulting 2000 - 2003
Skills
Printers, Windows 7, Software Installation, Technical Support, Management, Laptops, Vendor Management, Desktop Computers, HP, Inventory Management, Microsoft Office, Disaster Recovery, ITIL, Active Directory, Windows Server, IT Service Management, IT Management, Data Center
Education
Briarcliffe College 2003 — 2004
Associates, Networking & Computer Technology
LiquidHub at Vanguard August 2015 - Present
CompuCom April 2011 - August 2015
Impact! Thrift Stores, Inc. September 2009 - May 2011
Africa Inland Mission March 2009 - July 2009
Tekmark Global Solutions September 2005 - March 2009
Chantelau, Inc. June 2003 - September 2005
TRC Staffing Services January 2002 - June 2003
Chantelau, Inc. May 2001 - December 2001
Philadelphia Biblical University September 1999 - May 2001
Rift Valley Academy June 2000 - August 2000
Skills
XP, Networking, Microsoft Office, Windows Vista, Mac OS, Ubuntu, Maintenance & Repair, Open Office, Testing, Outlook, Hardware, Computer Repair, Technical Support, Windows 7, System Administration, A+ Certified, Laptops, Windows XP, CompTIA A+, Help Desk Support, Information Technology, Operating Systems
Education
Chubb Institute 2003 — 2005
Diploma, Network Security
Bucks County Community College 1998 — 2002
AA, Computer Science
Cairn University 1997 — 2001
BS, Bible
Rift Valley Academy 1994 — 1997
3C Business Solutions June 2012 - Present
CTI Group December 1992 - September 2011
CENTILLION DATA SYSTEMS 1997 - 2001
COMPUCOM 1992 - 1997
Skills
IT Leadership, Operations Management, Operating Systems, IT Operations, Operating Budgets, Department Budgeting, Network Administration, Windows Server, Firewalls, Business Continuity..., Risk Management, Production Managment, System Integrators, System Conversion, IT Security Policies, Server Administration, Change Management, Infrastructure Security, IT Infrastructure..., SLA Execution, Cost Management, Active Directory, Network Design, Network Security, HP-UX, SCO Unix, Networking, Servers, Management, SaaS, Leadership, VMware, IT Strategy, Data Center, Integration, ITIL, Visio, COBOL, Java, Mainframe, IT Management
Education
Davis Applied Technology College 2012 — 2013
Computer Programming, Specific Applications, 4.0
Ricks College 1975 — 1978
Associate of Arts and Sciences (A.A.S.), General Studies, 3.5
CompuCom August 2014 - Present
T-Mobile July 2013 - July 2014
T-Mobile USA July 2012 - July 2013
ABB CONCISE OPTICAL GROUP May 2011 - July 2012
T-Mobile December 2006 - May 2011
Miami-Dade County Public Schools March 2000 - December 2006
Skills
Microsoft Office, Unix Administration, Active Directory, SharePoint, IP Phones, SCCM, Cisco Call Manager, Windows, Problem Solving, ITIL, Process Improvement, Customer Relations, Change Management, Troubleshooting, Program Management, Team Leadership, Project Planning, Wireless Broadband, Wireless Networking, POS, Microsoft Exchange, XP, Routers, Software Installation, Telecommunications, Networking, Integration, Computer Hardware, VoIP, Technical Support, IP, Operating Systems, Cisco Technologies, Remote Access, Servers, Security, Windows 7, Help Desk Support, Unix, BMC Remedy, Customer Service, Citrix, Switches, Avaya Site..., Avaya, iOS, Blackberry Enterprise..., Cisco VoIP, Avaya IP Telephony, WAN
Education
Broward Community College
Computer Science
Luxottica Retail North America June 2014 - Present
Luxottica Retail North America April 2013 - June 2014
Luxottica Retail North America July 2006 - April 2013
Fifth Third Bank June 2001 - June 2006
VisionTek June 2000 - December 2000
CompuCom August 1995 - June 2000
CDW January 1994 - June 1995
Skills
Customer Satisfaction, Troubleshooting, Process Improvement, Customer Experience, Retail, Customer Service, Call Centers, Leadership, Vendor Management, Inventory Management, Sales, Management, Cross-functional Team..., Operations Management, Team Leadership, Integration, New Business Development, Account Management, Team Building
Education
Bradley University 1989 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General
CompuCom September 2002 - Present
Education
Bowling Green State University
Health, Physical Education, and Recrecation
Colorado Christian University
Elementary Education
Strayer University
Business Administration
CompuCom September 2013 - September 2015
Insight Global September 2013 - March 2014
Bakers Square November 2012 - September 2013
Brown College June 2005 - November 2010
Skills
Game Design, Video Games, Game Development, Photoshop, 3D Studio Max, 3D Modeling, Texturing, Unity3D, Adobe Creative Suite, Unreal Editor, Level Design, Character Animation
Education
Brown College 2007 — 2011
Bachelor of Science (B.S.), Game and Interactive Media Design
Brown College 2005 — 2010
Bachelor of Science (B.S.), Game Design & Development
CompuCom October 2013 - September 2014
Sigma International Inc April 2011 - August 2012
Canisius College April 1997 - April 2010
Canisius College April 1997 - April 2010
L&M Television Co August 1966 - April 1997
Skills
CompTIA A+, Diagnostic..., Computer Configuration, Hardware Installation, New Technology Upgrades, Cable Systems, Electronics..., Electrical safety..., Use of Hand Tools, Use of Power Tools
Education
Bryant & Stratton College 1990 — 1992
AAS, Computer Programming
Starpoint Central School System Grades 11-12 1967 — 1968
New York State Regents Diploma, Scientific and Mathematics
North Tonawanda School System Grades K-10 1955 — 1966
Blue Shield of California June 2006 - Present
Compucom 1993 - 2006
Skills
Outlook, Spreadsheets, Administrative Support, Word, PowerPoint, Excel, Data Entry, Process Scheduler, Access, Administrative..., Office Management, PeopleSoft, Visio, Invoicing, Human Resources
Education
Bowling Green State University 1978 — 1982
BS, Communication, General
CompuCom Employee Relations ManagerVoltJanuary 2011 - November 2012
Volt August 2010 - January 2011
Smyth Management LLC June 2004 - August 2010
Rick A. Yarnall, Chapter 13 Trustee January 2007 - May 2008
Hillsboro Aviation Inc. February 2003 - April 2004
Evergreen Aviation January 2000 - September 2002
Evergreen Aviation September 1996 - December 1999
Skills
Project Portfolio..., Graphic Design, Logo Design, Interior Design, Product Development, Web Design, Architectural, Commercial Litigation, Marketing Communications, Real Estate Development, Real Estate Transactions, Contract Management, Contract Negotiation, Investment Properties, Property Management, Asset Management, Business Strategy, Business Analysis, Business Process, Trial Preparation, Employee Relations, Employee Management, Employment Contracts, Project Management, Internet Recruiting, Program Management, Talent Acquisition, Employee Training, Management, Performance Management, Leadership, Technical Recruiting, Human Resources, Training, Recruiting, Trials, Vendor Management, Applicant Tracking..., Onboarding
Education
Boston University
Agero, Inc. April 2014 - Present
Bright Horizons August 2013 - March 2014
Granite Telecommunications November 2011 - August 2013
Boston Private Bank August 2011 - September 2011
CompuCom June 2007 - February 2011
EMC Computer Systems July 2006 - June 2007
Skills
Economics, Finance, Telecommunications, Team Leadership, SDLC, A+ Certified..., Microsoft SQL Server, Access, Microsoft Office, Open Office, Analytics, EDI, SharePoint, Application Support, Troubleshooting, Problem Solving, Testing, Leadership, Business Analysis, Databases, SQL, Analysis, Oracle, Windows 7, PL/SQL, T-SQL, C#
Education
Bridgewater State College 2009 — 2011
Bachelor of Science, Economics
ITT 2004 — 2006
Associate of Applied Science, Computer Electronics and Engineering Technology
Danfoss Power Solutions June 2011 - Present
CompuCom January 2008 - June 2011
Comcast April 2006 - January 2008
Judge Technical Services - August 2005 - January 2006
L3 Communications Corporation/Microdyne Oursourcing October 2000 - May 2004
Skills
Windows 7, Help Desk Support, Troubleshooting, Technical Support, Active Directory, Windows 7 Migration, Windows XP Pro, Laptops, Desktop Computers, Hardware Installation, Microsoft Office, Great troubleshooting..., Imaging Software, Photoshop, Internet Troubleshooting, Software Deployment, Production Deployment, Software Documentation, Technical Documentation, Technical Training, Sophos, Remedy AR System, SCCM, Computer Hardware, Software Installation, Databases, Data Center, SharePoint, Active Directory..., Incident Management, System Administration
Education
Brown College 2006 — 2008
Assiocaiates, Network Development
Northern Michigan University 1995 — 1999
Bachelors, English
CompuCom August 2008 - Present
Wang Laboratories/Getronics September 1982 - July 2008
Education
Bryant & Stratton College 1979 — 1981
Associates, Accounting
CompuCom October 2000 - Present
Japs-Olson Company 1997 - 1999
Skills
Photoshop, Video Games, Game Development, Game Design, Maya, 3D Studio Max, Microsoft Office, Microsoft Excel, Digital Printing, 2D Arts, Character Designs, Character Animation
Education
Brown College 2008 — 2011
Bachelor's degree of Game Design and Development
Brown Institute 1999 — 2001
Certificate of Electronics and Computer Technology
CompuCom November 2008 - March 2011
The Kemtah Group, Inc. December 2006 - November 2007
GlaxoSmithKline April 1995 - June 2000
Skills
Call Centers, Cisco Technologies
Education
Bucks County Community College 1979 — 1981
Liberal Arts
CompuCom November 2010 - Present
CompuCom February 2007 - November 2010
Robert Half Technology September 2006 - February 2007
University of Rhode Island September 2003 - August 2006
State of Rhode Island January 2006 - May 2006
Education
Bryant University 2008 — 2009
MBA, Masters in Business Administration
University of Rhode Island 2001 — 2006
BS, Computer Science
CompuCom April 2014 - Present
Connolly, Geaney, Ablitt, and Willard January 2014 - March 2014
Walgreens January 2013 - January 2014
Fletcher Allen Health Care June 2011 - October 2011
Skills
Networking, Access, Windows, Information Security, HIPAA, Windows 7, Time Management, Data Entry, Security, Troubleshooting, System Administration, Active Directory, Customer Service, Technical Support, Computer Hardware, Call Centers, Outlook, Customer Satisfaction, Telephone Skills, Network Security, Software Installation, Information Technology, Network Administration, Windows XP, Teamwork, Microsoft Word
Education
Boston University 2012 — 2012
Certificate, Paralegal, 3.7
Champlain College 2007 — 2011
Bachelors, Computer and Digital Forensics
CompuCom April 2014 - Present
Johnson & Johnson April 2014 - Present
Xerox April 2014 - Present
Johnson & Johnson June 2012 - December 2013
Xerox June 2012 - December 2013
CompuCom June 2012 - December 2013
A3 Solutions Inc. June 2012 - December 2013
Skills
Troubleshooting, Computer Hardware, Hardware Diagnostics, Operating Systems, Windows, Apple, Linux, Red Hat Linux, Fedora, Debian, Ubuntu, Unix, Unix Shell Scripting, C, Java, Android, iOS, HTML, XML, CSS, JavaScript, Web Design, Servers, Networking, Ticketing Systems, Network Administration, Windows 7
Education
Bucks County Community College
Associate's degree, Information Science & Technology
Ecolab September 2014 - Present
CompuCom July 2000 - Present
Skills
Windows Server, Troubleshooting, ITIL, Windows XP, Active Directory, Cross-functional Team..., Technical Support, IT Operations, Process Improvement, Windows 7
Education
Brown College 1993 — 1995
Citizens Financial Group, Inc. March 2012 - Present
CompuCom May 1999 - March 2012
RHODE ISLAND AIR NATIONAL GUARD January 1984 - January 2004
Skills
Data Center, Disaster Recovery, VPN, Security, Switches, Cisco IOS, Cisco Technologies, Technical Support, Information Technology, Vulnerability Assessment, Physical Security, Security Management, Vendor Management, Sarbanes-Oxley Act, GLBA
Education
UMass Dartmouth 1994 — 2000
B.S., MIS
Bristol Community College 1986 — 1989
Associate of Arts (A.A.), Business Administration and Management, General
Community College of the Air Force
Associate of Science, Information Technology
ISACA- CISA
CompuCom July 2007 - Present
CompuCom November 2006 - July 2007
SS Design and Productions March 2005 - November 2006
DecisionOne September 2001 - August 2004
DecisionOne September 2001 - August 2004
US Army September 1994 - April 2001
Skills
SharePoint, Accounts Payable, Process Improvement, Business Analysis, PMP, Account Management, Technical Writing, Windows, Web Design, Integration, Networking, Leadership, Databases, Analysis, Training, IT Management, Customer Service
Education
Brown College 2001 — 2003
Assiociates Degree, Design and Visual Communications, General
Cipio Technology Solutions February 2010 - Present
CompuCom April 2002 - August 2009
Skills
Network Administration, Network Security, Hardware Support, Software Installation, Computer Science, Hardware Installation, Databases, System Migration, Data Migration
Education
Brown Mackie College-Cincinnati
Associates Of Applied Business, Computer Science
CompuCom April 2012 - Present
Xerox August 2008 - April 2012
Skills
CHFI, CCFE (Pending), MCITP, Compter Networking and..., A+, Server +, Cisco Certified, Disaster Recovery, ITIL v3 Foundations..., Service Delivery, IT Service Management, Project Portfolio..., Six Sigma, Business Process..., Business Process, Logistics, Vendor Management, Outsourcing, PMP
Education
Bowling Green State University 1987 — 1989
Bachelor of Science (BS), Management Information Systems, and Management
Bowling Green State University 1986 — 1989
BS, Management Information Systems and Management
University of Cincinnati 1983 — 1986
AAB, Data Processing and Data Processing Technology/Technician
Westchester Medical Center May 2014 - Present
Travelers Insurance April 2013 - August 2014
CompuCom August 2012 - January 2013
Skills
SharePoint, Data Warehousing, Microsoft SQL Server, IT Management, Active Directory, DB2, Data Migration, Computer Hardware, Network Administration, Software Installation, Wireless Networking, Information Security, Warehousing, Forklift Operator, Databases
Education
PORTER AND CHESTER INSTITUTE OF WATERTOWN 2004 — 2005
TECHNICAL DEGREE, Network and System Administration/Administrator
Branford Hall Career Institute-Branford Campus 1999 — 2000
TECHNICAL CERTICATE, Computer Software Technology/Technician
CompuCom 2011 - Present
CompuCom June 1999 - Present
Skills
IT Service Management, Service Delivery, ITIL, Incident Management, IT Management, IT Operations, Service Management, Virtualization, Solution Architecture, Vendor Management, Disaster Recovery, Data Center, IT Outsourcing, Sla, Managed Services
Education
Brown College 1998 — 1999
PC LAN
Winona State University 1989 — 1994
Bachelor of Arts (B.A.), Mass Communication/Media Studies
CompuCom October 2014 - Present
CompuCom October 2013 - Present
CompuCom June 2012 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Windows, English, Microsoft Word
Education
Bradley University 1998 — 2000
Bachelor of Science (BS), Manufacturing Engineering Technology/Technician
Bradley University 1996 — 2000
Bachelors of Science, Manufacturing Engineering Technology
Trinity Industries, Inc. April 2014 - Present
CompuCom August 2013 - August 2014
Office Depot June 2011 - August 2013
Skills
Troubleshooting, Microsoft Office, Technical Support, Active Directory, Networking, Windows Server, Windows, Computer Hardware
Education
Bossier Parish Community College 2010 — 2013
Associate's degree, Information Network Security
CompuCom 1995 - 2013
Fitzpatrick Auto April 1983 - June 1994
Skills
Networks, Pc's,..., Hardware and Software, Advanced Automotive..., Technical Support, Field Service, Troubleshooting, Computer Hardware, Software Installation, Hardware, Active Directory, Windows 7, Servers, Windows XP
Education
Bryant & Stratton College 1988 — 1989
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Shoppers Drug Mart December 2009 - Present
CompuCom December 2007 - December 2009
Massachusetts Institute of Technology (MIT) December 1998 - December 2008
Siemens December 2005 - December 2007
tci December 2000 - December 2005
NaviSite December 1999 - December 2000
Steward Health Care System January 1999 - July 1999
Alcatel-Lucent December 1997 - December 1998
Skills
Management, Resource Management, Project Coordination, Customer Service, Microsoft Office, Project Management, Leadership, Microsoft Excel, Sales, Strategic Planning, Vendor Management, ITIL Process, Dell Workstations, Dell PowerEdge Servers, Agile Methodologies, POS (Point of Sale), Lexmark Printers, Retail Stores, Price Checker, HandHeld Scanner, Flatbed Scanner, PDT, Checkpoint Security, Deactivators, Mobile Devices, Blackberry, Samsung S4,, Motorola RFS4000..., Motorola MC3190 Mobile, Ingenico i3070 Pin Pad, Datalogic Magellan..., Symbol RFS4000 Wrls..., AP300 & AP650 Access..., IVR Dialogic 4 port..., Remedy, PMBOK, Asset & Delivery..., Windows Server, Windows 7, Windows XP, Compliance PCI, Outlook
Education
Boston University
Business Development
Massachusetts Institute of Technology
Computer & Information Technology Management
Université Paris Nord- Paris 13
Information Technology Project Management
CompuCom November 2010 - Present
WorldWide Tech Services April 2010 - November 2010
The Village for Families & Children October 2008 - October 2008
Atlantic Inertial Systems, Inc. January 2008 - May 2008
BAE Systems Information Technology August 2006 - March 2007
Pioneer Valley Design Center June 2001 - June 2005
Skills
Computer Hardware, Help Desk Support, Remote Desktop, Information Technology, Desktop Administration, Desktop Computers, Network Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Operating..., Windows 7, Windows XP, Windows Vista, Windows 8.1, Windows 8, Windows Server, Citrix, Citrix XenApp, CompTIA A+, SCCM, Nomad, HP Printers, Dell Computers, DHCP, XP/Vista/7, Computer Repair, VMware
Education
Branford Hall Career Institute-Springfield Campus 2007 — 2008
Associate's degree, Computer Systems Networking and Telecommunications
Springfield Technical Community College 2004 — 2006
Associate's degree, Computer Technology/Computer Systems Technology